As usual, service was a good experience. Matt did a great, professional job! Gave me a detailed explanation of future service needs to consider doing.
Go to site
I am grateful that when I need a service on my cars, I can rely on you to do it correctly, always upbeat and gracious, thank you all, especially Jeremy. You rock man!
Go to site
Wonderful experience. Great customer service. Helpful parts salesmen when asking about car accessories. Car came back clean and freshly washed. Highly satisfied overall.
Volvo Owner
Go to site
Wonderful experience. Great customer service. Helpful parts salesmen when asking about car accessories. Car came back clean and freshly washed. Highly satisfied overall.
Volvo Owner
Go to site
Very thorough, quick and high quality service. Service was done sooner than expected and the video review of the car by technician was a great innovation. A pleasure to do business with you.
Go to site
Very thorough, quick and high quality service. Service was done sooner than expected and the video review of the car by technician was a great innovation. A pleasure to do business with you.
Go to site
Service was great, Quality service from a quality facility. Tires were put on and was out quickly. Good people, that do good work for a decent price.
Go to site
Service was great, Quality service from a quality facility. Tires were put on and was out quickly. Good people, that do good work for a decent price.
Go to site
I was extremely impressed with the professionalism, promptness and cleanliness at the service center. They answered any and all questions I had. My expectations were exceeded. Thank you.
Go to site
I was extremely impressed with the professionalism, promptness and cleanliness at the service center. They answered any and all questions I had. My expectations were exceeded. Thank you.
Go to site
Friendly swift service. Update on services that need to be done now and in the near future. Vehicle is clean and spotless when they are done.
Go to site
Requested work was completed promptly. Nothing further to say. Thanks. Blaw, blaw, blaw, blaw, blaw, blaw, blaw, blaw, blaw, blaw. etc, etc, etc, etc, etc
Go to site
The Best Dealer and Service department EVER!!
It just doesnt get more professional and more courteous than Isringhausen. Love the new service video also.
Go to site
Friendly swift service. Update on services that need to be done now and in the near future. Vehicle is clean and spotless when they are done.
Go to site
Very impressive operation. Service area very clean and bright. Service tech knowledgeable and efficient. Received video within 2 hours. All work completed quickly. First class.
Go to site
Was excellent service and details to every need - They never fail to be there for us when we need to get in for service. Thank you as always-
Go to site
Very impressive operation. Service area very clean and bright. Service tech knowledgeable and efficient. Received video within 2 hours. All work completed quickly. First class.
Go to site
Requested work was completed promptly. Nothing further to say. Thanks. Blaw, blaw, blaw, blaw, blaw, blaw, blaw, blaw, blaw, blaw. etc, etc, etc, etc, etc
Go to site
Was excellent service and details to every need - They never fail to be there for us when we need to get in for service. Thank you as always-
Go to site
Always receive friendly service. Very reliable and accommodating. Easy to make an appointment. I feel like my vehicle is well maintained and I receive an explanation as to what is being checked during my service appointment.
Go to site
Staff is friendly. I had good communication with Brandon and he was able to schedule an appointment quickly that worked with my schedule. Mechanics are very knowledgeable and always willing to talk and answer my questions.
Go to site
Very good experience working with the Isringhausen team. Scott handled several requests to help get the vehicle ready for an out of state delivery. Well done!
Go to site
Staff is friendly. I had good communication with Brandon and he was able to schedule an appointment quickly that worked with my schedule. Mechanics are very knowledgeable and always willing to talk and answer my questions.
Go to site
Professional, experts, and accommodating. A pleasure to work with. Always able to resolve issues and work with the customer. Have purchased 5 vehicles from Isringhausen and they are my go to dealer whenever I am in the market for a new or used car.
Go to site
The staff at Isringhausen is always way beyond the quality of anything you get from any other BMW (or any other make for that matter) dealer. it spoils you to go anywhere else.
Go to site
Called to keep me informed and provided loaner for my convenience. Was an overall good experience. Dealership notified me of the recall and set up service as soon as possible.
Go to site
Always get excellent service and this time it was great as usual. Appreciate the coffee and convenient waiting area. Miss reading theWall Street Journal though.
Go to site
It was worth the trip. They delivered exactly what I wanted and when they said they would. It was a great experience, they made spending money fun.
Go to site
Very welcoming and easy to work with! Mike Carver was a great guy to deal with and we couldnt be happier with our new CLA 45 AMG! Thank you so much! Hope to do business with you guys again!
Go to site
My service was excellent. There was some confusion with my invoice. I was emailed the invoice, requesting payment. When I called to pay with my card I was told it had not yet been sent over from Gary. Icalled the following day and after some searching she found the ticket and I gave her my credit...
Go to site
Timely and quality service. Tire leak repaired without replacing the tire as a cost savings ! Car was washed and annual maintenance cost reasonable. Thank you!
Go to site
Always great service with the Isringhausen Springfield Volvo location. Easy to work with, dependable and always courteous. Love the great vacuum and washes after the service appts and the priority one service valet.
Go to site
Like family 👍 Friendly I dont have 25 words mmmmmmm
Mmmmmmm
Mmmmmmm
Mmmmmmmmmmmmmmmmmmmmm
Ffffffff
Mmmmm
Llllllll
He hhg gif on his own and then I
Go to site
Excellent service every time service staff never disappoints. Like the new video that shows you the problem. Also like the car wash after service is completed.
Go to site
Outstanding thru entire process. I could not be more pleased with the service I received at Isringhausen Imports. Best dealership I have yet dealt with.
Go to site
Brandon Horner never disappoints! Easy to schedule service and love getting the loaner vehicle so I can go about my business with no interruption to my day.
Go to site
I have never been more impressed with any other customer service experience. They are always genuinely there to help you, no matter the issue. I won't take my car anywhere else.
Go to site
I have never been more impressed with any other customer service experience. They are always genuinely there to help you, no matter the issue. I won't take my car anywhere else.
Go to site
I appreciate from my first call for service with Jeremy Woodyard, who is very professional, until I was able to pick up my car, the customer service was exceptional.
Go to site
Excellent Service and Excellent work preformed. They go way out of their way to accommadate the client. By far the best automobile sales and service in the Springfield area.
Go to site
Isringhausen service and sales team never disappoints! Kudos to Brian Mitchell and Gary/ Mercedes Service Department for always taking care of me! Recommend Isringhausen to all my friends and Relocation clients ( I am a Realtor)
Go to site
Always easy to schedule. Friendly and professional. Efficient. Love getting shuttle to and from work as well. Thanks for making the process so very easy.
Go to site
Very professional but relaxing atmosphere.
Excellent customer service. Everything was handled in a timely manner and went exactly as expected!
We were 100% satisfied!
We worked with Matt last year as well as this year for our service appointment and will again next year
Go to site
Friendly and quality service oriented people who also care about me. These guys make sure my experience was how we all wish we should be treated.
Go to site
I can always count on excellent service and benefits far beyond any other dealership that I am aware of in the Springfield or St. Louis areas.
Go to site
Mike is the best! He helped me decide on my first Mercedes and walked me through the high tech features. He made it so easy for me to enjoy the comfort of a Mercedes.
Go to site
Always friendly and helpful. Recommend to all our friends. Video work on car and explains what is done. What needs done. Very courteous to give car to use.
Go to site
Excellent service. Courteous, friendly staff. Kept me informed on the progress on my vehicle. Excellent waiting area. Convenient scheduling and service hours. Excellent dealership and team!
Go to site
As always a great experience from initial scheduling, arrival and departure. The staff ar Isringhausen makes the service trip an enjoyable time. at the dealership.
Go to site
Always 100% happy with the service I receive. They treat people unlike any other dealership I have been to. Cant say enough good things about this dealership
Go to site
Always clean (including the ladies room).
The service team and rest of the Volvo staff always have been and continue to be approachable and kind.
Go to site
Always clean (including the ladies room).
The service team and rest of the Volvo staff always have been and continue to be approachable and kind.
Go to site
Isringhausen seems to strive to take care of the customer and Ive been impressed so far on the automated features that you receive when you get service completed. Keep it up!
Go to site
Isringhausen seems to strive to take care of the customer and Ive been impressed so far on the automated features that you receive when you get service completed. Keep it up!
Go to site
I drive over 70 miles to work with dealership. Everyone is nice , fair and listen to your wants. They will work with you to get you the car of dreams. Thank
Go to site
Service is excellent . I enjoy working with the staff. I would recommend the dealership. I have brought 4 cars . I drive 70 miles to purchase from this dealrship
Go to site
Very pleased with the courtesy and responsiveness of the Volvo service team and manager. Great experience as always. Thank you Isringhausen for delivering as promised!
Go to site
I drive over 70 miles to work with dealership. Everyone is nice , fair and listen to your wants. They will work with you to get you the car of dreams. Thank
Go to site
Service is excellent . I enjoy working with the staff. I would recommend the dealership. I have brought 4 cars . I drive 70 miles to purchase from this dealrship
Go to site
Very pleased with the courtesy and responsiveness of the Volvo service team and manager. Great experience as always. Thank you Isringhausen for delivering as promised!
Go to site
Everyone is professional and very kind. Gary actually called me a couple weeks later to make sure things were okay and I did have to come back in but the process is always smooth.
Go to site
I love both the sales and service operations at Isringhausen. All personnel are knowledgeable and professional. The facilities for waiting when necessary are very accommodating.
Go to site
Everything went great the staff is always courteous and the work was done fast. I definitely recommend coming to Isringhausen for quality service as well as sales.
Go to site
This dealership is full service: from purchase, to trade in, to transporting and to servicing my vehicle. All aspects work seamlessly and the pricing is very fair.
Go to site
Isringhausen is family owned and it shows. This family understands why I like cars, because they do too. I purchased a new car last month and there was no Baloney, just straight talk and drive away.
Go to site
This dealership is full service: from purchase, to trade in, to transporting and to servicing my vehicle. All aspects work seamlessly and the pricing is very fair.
Go to site
Isringhausen is family owned and it shows. This family understands why I like cars, because they do too. I purchased a new car last month and there was no Baloney, just straight talk and drive away.
Go to site
Everyone is very helpful and also informative of the service on our vehicle.
Nathan answers all our questions that we may have. Chris has always take excellent care of all Volvos.
Go to site
Wanted to buy a nice car from Isringhausen since my freshman year in college. Found the right car at the right time. Great dealership. I learned what the market would be for this car, if I sold it myself.
Go to site
Everyone is very helpful and also informative of the service on our vehicle.
Nathan answers all our questions that we may have. Chris has always take excellent care of all Volvos.
Go to site
Wanted to buy a nice car from Isringhausen since my freshman year in college. Found the right car at the right time. Great dealership. I learned what the market would be for this car, if I sold it myself.
Go to site
Clean. Proactive in calling me for maintenance. Efficient. Like the video of my car being serviced. Emailed before the service guy told me it was finished.
Go to site
Very courteous, efficient, helpful with good follow-up. There is nothing else to say to meet my 215-word minimum. How about adding very accommodating?
Go to site
My family has bought and serviced exclusively with Isringhausen Imports since the 80s. We wouldn't even consider another dealership. There are plenty of copy cats and pretenders out there but there is only one Isringhausen Imports.
Go to site
Very courteous, efficient, helpful with good follow-up. There is nothing else to say to meet my 215-word minimum. How about adding very accommodating?
Go to site
My family has bought and serviced exclusively with Isringhausen Imports since the 80s. We wouldn't even consider another dealership. There are plenty of copy cats and pretenders out there but there is only one Isringhausen Imports.
Go to site
Brought in a CLS for Service A and service campaign transmission work. All was completed efficiently and well. Loaner was provided. No issues and overall pleasant service experience
Go to site
I was looking for a specific car and they were able to find one. My guidelines were strict so I was over the moon. Our sales representative was amazing! My husband and I work long hours and Matt was understanding and very accommodating.
Go to site
Robb was great to work with, easy communication and flexible in regards to working within my availability to come in and test drive and answer all of my questions. Very happy with our purchase of a pre-owned Volvo.
Go to site
We purchased a pre-owned Porsche and the team at Isringhausen was very easy to work with and very helpful in offering assistance in the process. This is the third Porsche we have purchased from Isringhausen and it was another great experience.
Go to site
We purchased a pre-owned Porsche and the team at Isringhausen was very easy to work with and very helpful in offering assistance in the process. This is the third Porsche we have purchased from Isringhausen and it was another great experience.
Go to site
Nick Drum at Isringhausen was great to work with in helping us find a nice used car for our daughter. The process of getting our car was hassle-free.
Go to site
Nick Drum at Isringhausen was great to work with in helping us find a nice used car for our daughter. The process of getting our car was hassle-free.
Go to site
My wife and I stopped by your dealership to view a pre-owned vehicle. Much to our surprise, the new vehicle we purchased was more affordable than we had considered.
Go to site
My wife and I stopped by your dealership to view a pre-owned vehicle. Much to our surprise, the new vehicle we purchased was more affordable than we had considered.
Go to site
We decided to purchase a Porsche Panamera 4. We test drove an Audi A7, A8, Mercedes E Class and an Acura TL. The Porsche drove and performed the best. We had been looking for several months for the right color combination and this one came on the market. We have had a positive past experience with...
Go to site
Once again Kent Hill, Sean and Charlie came through to make our new car purchase an amazing experience. Always a pleasure to work with these fine people.
Go to site
We are absolutely satisfied with the level of professionalism and courtesy extended to us by Kent Hill.
He was very thorough in explaining how the car works.
Go to site
Joe and his associates did a fantastic job with our recent purchase. Everything was handled very smoothly with no glitches at all. Very impressive dealership!
Go to site
Brandon did an "Outstanding" job, adjusting his service schedule, to fit my car into yesterday's activities. The appointment debacle, was my fault, not Isringhausen Imports mistake. Thank you for a great 1st time visit.
Go to site
TJ was extremely helpful, knowledgeable, detailed and passionate about his job. He made sure that all our paperwork was ready on the day that we picked up the car.
The whole process was a great experience
Go to site
Excellent service provided in a timely manner. Courteous and friendly staff who go out of their way to satisfy their customers. Returned automobile looked better than when new.
Go to site
The service I received from Isringhausen imports was exquisite, . My service advisor Gary Rogers was Professional and polite.
I live 2 1/2 hours away from the dealership, they picked up my 2015 Porsche Cayenne S and dropped off a 2021 Porsche Macan for two days!
Go to site
Matt arranged everything to pick my car up, bring me a loaner and bring my car back at no charge. Now, if we could just get him to accidentally bring me an M5 instead of my car....
Go to site
Thank you for another excellent service. My tires were changed and scuffed wheels refinished, and it was completed efficiently and well. I have 3 MB serviced at Isringhausen and would not take any to any other dealer.
Go to site
Excellent. Im always pleased with the friendly, polite and professional assistance. Its easy to drop in for a quick question. I had an air conditioning question and they checked it and resolved it right on the spot. They gave me a loaner for the few hours while the work was being done. I highly...
Go to site
This was our eighth purchase from isringhausen imports. The dealer services are impeccable from sales to service. We always use our tried and trusted salesman Kent Hill to ensure a desirable outcome
Go to site
I found a Isringhousen to be extremely helpful professional and relational. Brian Mitchell, our salesman, went above and beyond to make sure we got in to the vehicle we wanted.
Go to site
Friendly, explain what needs to be done, easy to make a service appointment, answers any & all questions I have. Will pick up & return car if needed. Still charge for tire rotation though!
Go to site
As has been the case over the past several years I have been a customer of Isringhausen, the service is superb. They are extraordinarily accommodating and go the extra mile to ensure logistical issues in dropping a vehicle off for repairs are minimized. The service and technical staff are...
Go to site
The services I requested were performed professionally and competently. They certainly are great at what they do and provide top-notch service. The video walkthrough followed by identifying the issues was really next level and undoubtedly, put them on top of others. Jeremy was my service advisor,...
Go to site
Isringhausen service is always prompt and polite. I love it that the car always come back clean. And the waiting area, all in the Scandinavian modern style, is quite pleasant .
Go to site
The service department is always very courteous, prompt and willing to help in any way. Everyone is very friendly. They are spot on with service and any other problem that may arise.
Go to site
Simply the best! Top quality service, unequalled customer service, and a beautiful, sparkling clean showroom. I am always treated with the utmost courtesy and respect. No other dealership in my area compares.
Go to site
This by far was my greatest experience. The video showing my car was next level. This is exactly what I like to actually show me whats wrong and get it right.
Go to site
This is our seventh vehicle purchased at this dealership and have found the service and hospitality first rage in all instances. The staff is always very accommodating and quite friendly at all times. They are about as good as it gets.
Go to site
Timely service and friendly people...what else can we ask for?
In and out much quicker than I expected.
Usual sevice for Isringhausen and staff.
Go to site
Kent and Scott in finance both provided excellent service. This was the first time I bought a car here but have used the service department and did have an interaction with Kent while looking at a car. I came back because of the excellent service provided by Kent even though I did not buy a car from...
Go to site
I have had excellent personal attention to me and my vehicles when taking them to Isringhausen. Their new video procedures of the work being done are a great way to instill confidence in the inspections and repairs that are performed by their crew. Everyone is especially courteous and anxious to...
Go to site
Each person I interacted with was courteous, helpful, and non-pressuring. While they are known nationwide for their import sales, they had an immaculate pre-owned Suburban in their showroom. It was exactly (and even beyond) what I was looking for. After purchase it was wonderfully detailed....
Go to site
It has always been very good. I go back every year for yearly service. Anyone I have ever dealt with have always been friendly. I will return next year.
Go to site
We had our car picked up for service and although we didnt use it a car was left for our use. This is an excellent feature of Volvo service. The service of our car was very professional and a video of tire and brake checks was also helpful. Service was on time. Definitely a five star company
Go to site
The maintenance tech and Carl the service manager were both truly outstanding. I was broken down on a 3 day weekend while traveling thru Illinois with no hotel rooms available. Being towed to your dealership at 4PM, they worked overtime to get me back on the road. I greatly appreciate superb work....
Go to site
Excellent service , will continue to come in for services or buying a new car, please continue your great work, thank you from a satisfied customer
Go to site
Ive purchased more than 50 vehicles and my experience at Isringhausen was as professional as it gets. Super nice, honest and knowledgeable team. Thanks for making it easy.
Go to site
I had an excellent experience with a Porsche GT3 RS purchase at Isringhausen. Geoff and Joe took great care of the needs before and after the transaction. Truly a great organization staffed with great people who are real car guys! Highly recommend Isringhausen.
Go to site
Im not a fan of the cost of repairs for older BMWs. But, at least I can trust the work being done and parts being used to make my car drive like new. I wouldnt go anywhere else.
Go to site
From the first contact with a sales associate, Kent Hill, to finalizing the sale with Sean Oliver, my new car purchase with Isringhausen was an impeccable experience.
Go to site
Always a pleasure to service your Volvo at Isringhausen. They keep your maintenance records unto date so you can schedule your vehicle for appropriate service at your convenience. If there are problems spotted in the safety check, they will recommend the appropriate service. I usually wait while my...
Go to site
Matt was very courteous. He informed me of services needed and cost. He checked with me about courtesy car wash, which I declined. The service staff is very careful with your car. Matt went over service and inspection prior to payment. As usual it was a very good experience.
Go to site
the staff is friendly and the service always matches or exceeds my expectations. The new video clip of the vehicle in the service bay is interesting.
Go to site
Past customer and have always relied on Brian Mitchell. Will always use and recommend him as my sales person Trust Isringhausen for cars and the services they provide
Go to site
Very nice and friendly. Prices are about average. The new video that they show you while checking your car is nice. it helps to explain what is going on. The driver that came to get my car was very nice.
Go to site
Mike Carver and Scott Arnold were terrific to deal with. Their customer service was above and beyond. They both took time to answer questions, explain the functions of our van, and just be friendly.
Go to site
Whenever I need to have service on my 2015 BMW (which isn't very often) I always find the staff very friendly and personable from the moment I walk into the dealership. They explain exactly what needs to be done at that point in time and always explain exactly what they did do when I pick it up.
Go to site
I loved receiving the video clip from Steve, showing me what he was reviewing and doing to the car. Ive never, ever experienced anything like that with other service departments! Kudos to this team! It puts Isringhausen head and shoulders above anyone who dares to compete!
Go to site
Very professional dealership who works at excelling at customer service. Very pleased with how Ive been treated. Would not have any reason to shop another dealership
Go to site
Very professional dealership who works at excelling at customer service. Very pleased with how Ive been treated. Would not have any reason to shop another dealership
Go to site
The customer service provided by Mike Carver, Scott Arnold and the Volvo service department was top notch. I will be an Isringhausen customer for life.
Go to site
Great service, great staff and an excellent overall experience. The entire process was a pleasure.
We would highly recommend Isringhausen to anyone looking for a vehicle.
Go to site
Service was very friendly and courteous. I waited for the service. The service was performed in a timely manner. The waiting area is very nice.
Go to site
As always, the team at Isringhausen takes great care of you. The amenities and the conversations I have make bringing my vehicle in for service a real treat!
Go to site
It was a real friendly dealership and this is are first Mercedes. Kent went over the whole car and explained everything on the car that I bought.
Thanks again
Go to site
Every time I have been in for service, the experience has been superb in every way. I decided after my last visit that I will be a more regular customer. Special thanks to Jeremy and Mike for all they do.
Go to site
Always excellent. Great friendly service, very reliable, and an oustanding team!
Isringhausen dealership has been my preferred place to shop for Mercedes and BMW for over 20 years.
Go to site
I had a great experience with your service department. This is my first purchase from Isringhausen and so far I have been extremely happy. Zach immediately came to me when I pulled in to find out what I needed. Everything was taken care of immediately even though I didnt have an appointment. He...
Go to site
I've been dealing with Isringhausen Imports for nearly 20 years. I have never been disappointed by their service and attention to detail. Staff are always cordial, helpful and cooperative.
Go to site
We are a returning customer. We bought our first Porsche, a 94 Speedster over 20 years ago and still own this extraordinary automobile. We trust the dealership and we are a very satisfied customer. Our interactions with Isringhausen personal have been very professional and we are looking forward to...
Go to site
We have been buying cars at Isringhausen Imports since the early 80s and have always been pleased with the sales as well as the service department.
Go to site
I am Returning customer. I trust the dealership and my salesperson who has helped me over 20 years. I will always purchase my car from Isringhousen.
Go to site
My vehicle needed to be transported to Isringhausen for service from Quincy, Il. I spoke Zach Parrish, Isringhausen service specialist, and set up appt. and he also helped me with tow service etc. The entire process was painless and worked with no glitches. Zach also kept me in the loop for a tire...
Go to site
Had a run flat tire go bad just outside of Springfield on my way to St Louis. It was afternoon and worried Id be stuck. Mike Dejanovich went beyond a reasonable effort to try to get me back on the road. Located a used tire of the same size and got it on my car. Took not much more than an hour and...
Go to site
Isringhausen always strives to take excellent care of my vehicle. If you need a loaner car they are good about providing one with advance notice.
Go to site
The staff in the BMW side is always making sure that the customer's needs are met with friendly expert service. I always feel welcomed while I'm there.
Go to site
Helpful and professional service. Very much appreciated. Helped with a loaner car. They were responsive when we realized we had missed a scheduled maintenance service.
Go to site
The staff in the BMW side is always making sure that the customer's needs are met with friendly expert service. I always feel welcomed while I'm there.
Go to site
They provide top notch service. Very friendly staff. Excellent mechanics! They got me in very quickly for a light that needed to be replaced. Offered me refreshments while I waited.
Go to site
My recent visit to ISRINGHAUSEN was EXCELLENT!
A little wait time to visit with a customer from Decatur, a cup of coffee and a bottle of water and my BMW was delivered. Coming to ISRINGHAUSEN is always a very pleasant experience. Thanks. SE.
Go to site
Great service from Gary and Zac and great work done by the service techs.
As always this was a good experience with no problems or issues. these guys are the best.
Go to site
I came in with my 2020 Volvo .I spoke with Brian with my interest about a new Volvo Suv. your dealership had none available. so I selected a 2021 Mercedes great car.
Go to site
I have nothing but good things to say about my experience. Luke Gedaminski was great to work with. He was detailed, responsive, and answered all questions that I had. With it being my first BMW, Luke took my husband and I though all the systems explaining the options and helping us get set up. So...
Go to site
I had a good experience. I was there for a recall, and was informed Of recommended maintenance due. I had the oil changed, and the two other maintenances recommended
Go to site
Always a pleasure dealing with such a fine organization that hires only quality individuals. Gary took time to update me numerous times on the status of my 911 a
Go to site
Took care of our service needs promptly - always has and always will! Thank you to Brad Miller and Mike Carver for helping us afterhours when picking up our car!
Go to site
Took care of our service needs promptly - always has and always will! Thank you to Brad Miller and Mike Carver for helping us afterhours when picking up our car!
Go to site
Extremely easy and professional experience. T J was very professional and easy to work with. Called us in a timely way.and always very court
Go to site
Came in for warranty work. Service person took the vehicle, indicated it wouldnt take long. I was shown the customer service area. They kept me informed of status. The vehicle was returned, work performed to my satisfaction, and it was washed. Thank you for service well done.
Go to site
Extremely easy and professional experience. T J was very professional and easy to work with. Called us in a timely way.and always very court
Go to site
Isringhausen always provides excellent service whether sales or service. Brian Mitchell is fantastic and always pays attention to detail. This is the second Volvo I have purchased from Brian and he can answer every question I have and always explains how to operate everything in the car. I have...
Go to site
Came in for warranty work. Service person took the vehicle, indicated it wouldnt take long. I was shown the customer service area. They kept me informed of status. The vehicle was returned, work performed to my satisfaction, and it was washed. Thank you for service well done.
Go to site
Isringhausen always provides excellent service whether sales or service. Brian Mitchell is fantastic and always pays attention to detail. This is the second Volvo I have purchased from Brian and he can answer every question I have and always explains how to operate everything in the car. I have...
Go to site
All employees in the BMW service department are top notch! Always courteous, very helpful and ready to explain details to me that I can understand. This is one of the many reasons I will only shop at Isringhausen! Jeremy, Matt, David and Mike are the BEST!
Go to site
Just bought a new BMW. The sales person was excellent, and everyone I dealt with was very professional and friendly. The sales person was patient, helpful and very knowledgable as I looked at several cars before making a decision.
Go to site
Clean, efficient ready for me when I got there even though I was over 30 min late. I got into construction zone with a reduced speed for much of my hour and 45 min drive to the dealership.
Go to site
The service was very efficient and your personnel were very professional, attentive and accommodating, given my time restraints. It was a pleasant and rewarding experience.
Go to site
Zac was very understanding of my situation with my car explaining what it was going to cost and the whole team was outstanding. Thats why I come here because when I leave I know the job was done correctly. I have peace of mine
Go to site
Matt provided excellent customer service and Steve who completed the service was detailed in the video. I appreciate all the information that was given to me before the work began on my car.
Go to site
As always perfect service! Dropped off my car, picked up a loaner for the day and was on my way! They promptly got my regularly scheduled maintenance done and I went back to pick up my car. I love the pay online option!
Go to site
Special request for Porsche Motorsport racecar (718 GT4 Clubsport)...it took a few tries but finally was able to close on one. Took a little longer than expected but understandable since there are limited numbers of these cars available. Geoff stayed on it...
Go to site
Excellent business with friendly staff who know their stuff! David found the MerBenz we wanted right away! Thanks David! Car buying made easy. Highly recommend!
Go to site
Communication and professionalism was very good. The work was completed timely and video review and recap is an beneficial things for customers to see. Pleased with the overall visit.
Go to site
Had damage to the car from a pheasant attack.
Had to leave the car for the weekend and there was more damage then anticipated and they did give me a car to drive so I was no inconvencied
Go to site
The staff is very knowledgeable and so friendly. They always take great care of my vehicle and myself as well . Brandon is always friendly and helpful too ! The oil change seemed a little pricey. Not sure if pandemic affected the costs ??
Go to site
Residing in Pennsylvania, having found Isringhausen Porsche and the 911 996 C4S "I'd been searching for" via the internet, I called. I was fortunate enough to have T. J. Mathiot answer. Making a purchase sight unseen, I had to put a lot of faith in the Product Specialist I was dealing with.T.J....
Go to site
Excellent and courteous service. Personnel are very attentive to questions asked. No high pressure to buy anything new. Only place I will continue to get service.
Go to site
Top notch service. No complaints. Jeremy did a good job. Customers get spoiled using Isringhsusen services as theyll never get this treatment anyplace in central Illinois. Thank you.
Go to site
Great. They always take such great care of both me & my car. They are always friendly & take care of whatever my car needs almost immediately. They keep me informed & always provide transportation while my car is being serviced. I highly recommend them. I cannot thank Matt enough as he truly...
Go to site
Matt is always friendly, I enjoy working with him. He goes above and beyond to provide Excellent Customer Service. A true example of Good Customer Service.
Go to site
Cory worked me to find a vehicle sitting my needs and price. He was friendly and knowledgeable on the vehicle and offered any future assistance needed.
Go to site
Isringhausen Imports is a top notch dealership. Due to their service, professionalism, understanding, and accountability, I would absolutely drive from hours away to purchase from them again.
Our Salesman, Cory, was very personable, friendly, and not pushy at all. He gave me the information I...
Go to site
BMW service is always top notch. Requiring 25 word minimum will cause me to not respond in the future. I love my X3 diesel and am delighted with mpg at 39.5.
Go to site
Friendly and helpful dealership. Joe Isringhausen was very helpful and a pleasure to work with. I would recommend the dealership to anyone for their sales and service needs.
Go to site
Friendly professional staff and quality service work. The benefit of providing a loaner vehicle or the offer to pick up the vehicle is great for out of town customers.
Go to site
Excellent service! Appreciate the work you do! Everyone was friendly ,
Definitely will bring more business for you in the future, keep up with your good work!
Go to site
Luke was extremely helpful. They didn't have the car in stock that I wanted with the options, but they located it and made the deal within a few days. Made it extremely easy for me. I absolutely love my vehicle and the transaction was seamless. I will make sure to buy from you guys again instead...
Go to site
As always professional and transparent about all service. Sprinter was in for a recall and all work done to satisfaction and the time was taken to assure work was done correctly
Go to site
Brought my 2014 X5 in for service and maintenance. The staff was very professional and informative of what was recommended. The new system in place for providing view of my bill in real time was impressive. They took excellent care of the car and as always I feel very comfortable with their service.
Go to site
Always given excellent service, everyone is so friendly and very accommodating really try to satisfy your concerns and needs. I always have excellent service they take care of the issues
Go to site
The service team is top notch! They are very knowledgeable about my BMW and are great guys to work with. I would never consider taking my car anywhere else for everything from air in my tires to tire replacement! Thank you for your dedication to taking care of your customers! Ive purchased three...
Go to site
Excellent product line, service/support, and staff. Interpersonal skills and attitude reflect understanding and desire to ensure a quality customer experience regardless of the interaction (sale, service, or information).
Go to site
Service was excellent. Everybody provided prompt courteous service and made taking the cat in for service hassle free. Liked the video review showing what they went over when servicing the car.
Go to site
Friendly and prompt service. A caring dealer that values their customers time. Isringhausen strives for exemplary customer service provides a loaner vehicle if needed and takes time to ensure all their customer questions are answered.
Go to site
I appreciated the friendliness and professionalism with which I was treated by all Isringhausen personnel during and after the lease of my Volvo XC40. I certainly felt like I was being treated honestly and found all personnel open to my many questions. I received a fair trade-in value for my used...
Go to site
Isringhausen is a top notch dealer with a top notch customer service experience. Whether it relates to the initial sale, or a routine service call, they are courteous, attentive, knowledgeable and professional.
Go to site
Personable staff who make me and my vehicle feel part of the Isringhausen family. The only negative is that your service is expensive. Thank you.
Go to site
Brad Miller was very helpful in finding me a certified used BMW. He was knowledgeable and informative. And whenever I deal with the service department, they are so accommodating!
Go to site
First, the professional conduct of sales staff especially, Mike Plohr. Company is customer service driven which was evident when taking vehicle for annual service.
Go to site
Isringhausen knows how to run a business. They insist on excellence and really never abandon this goal. Obviously they need to insure their customer pool. German car ownership is always expensive but I trust Isringhausen due to their passion for fine machines and dedication to preservation of a...
Go to site
Excellence in all areas. Sales, service, checkout were all friendly, efficient and overall experience was wonderful. We definately choose Isringhausen Imports again for our next purchase!
Go to site
Towed my car to them on a weekend and they were able to look at it right away Monday and contacted me several times during the process to keep me informed
Go to site
the service team was very diligent finding the cause of the problem. they identified an issue causing a short that ended up saving me money on an expensive part
Go to site
I had an unusual problem with my 15-year-old BMW, but Jeremy kept in close contact with me as the service team solved the problem and got my roadster back on the road.
Go to site
Matt and Jeremy were very friendly, excellent hospitality, went above and beyond to make my day go smoother. The gentlemen that gave me rides to/from where I needed to go were extremely friendly and professional as well. A + experience.
Go to site
Courteous, friendly service. Appreciate the video from the person who performed the work.Also appreciate the details of what was checked and how the items were rated.
Go to site
Nathan Griffel is a very competent sales person. Reminds me of the sales people back when my parents went car shopping. Caring, knowledgeable and patient. Not there just to make a sale.
Go to site
Excellent in all ways. Good communication, excellent repairs. An exemplary experience all the way around. Gary Rogers was clear in his communication, and the video provided by the tech explaining the problems he saw with my car was most helpful.. Isringhausen has an excellent reputation--it's...
Go to site
They got me right in to the check my engine light and was able to repair promptly. I was impressed at the video they sent looking under my car and explaining everything in detail. Very professional and courteous.
Go to site
Excellent Service - Driving cross country when service light came. Isringhausen quickly identified the sensor, determined car safe to continue trip, & provided detailed listing of recommended services.
Go to site
Best car buying experience you could ask for! Luke & Nick were super helpful, accommodating, and willing to go the extra mile! The entire Isringhausen team is terrific!
Go to site
What can I say that I haven't already told everyone? Isringhausen Imports excels across the board in quality, value and satisfaction from start to end. Every time Im back they impress me with their courtesy, promptness and knowledge.
Go to site
I already gave 5 stars, that should cover.Please do not insist on 25 words----------------------------------------------------aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaabbbbbbbbbbbbbbbbbbbbbccccccccccccccccc.you are welcome.Have a good day.Bye now
Go to site
Worked with Nathan Griffel from start to finish. I drove from 8 hours away to trade & buy. The most professional car buying experience I've had, no shenanigans, pressure, passive aggressiveness, or misleading communication.
Go to site
Excellent service, I have been dealing with Isringhausen for many years, they are amazing , would not trade them for any other dealership, very satisfied, looking forward to buy more cars from them
Go to site
Everything great until we got on the road and noticed that the front wipers were shredded. Drove 2.5 hrs and stopped at Autozone to fix. Bummer.
Go to site
My car was serviced promptly and they washed it so it looked wonderful. They kept me informed about things that will need attention in the future.
Go to site
I had a great experience with my sales person Nathaniel and my finances person Sean. They were always available and ready to help me with whatever I needed.
Go to site
Always a friendly atmosphere at Izzy! Also, service department is top notch. Thanks Brandon for getting me in and out quickly. I cant wait to buy a 2022 Volvo!
Go to site
As always, the service at Isringhausen Imports is exceptional in every respect. Thank you to a truly outstanding service department ... one that always focuses on the customer's needs!!
Go to site
I received excellent service. Upon an overall inspection, it was discovered my two front tires were badly worn & driver side could blow out at any time and this was all from needing a front end alignment. I was shocked but so grateful the service Dept found this serious problem. I promptly asked for...
Go to site
Isringhausen has a fantastic service department. Everyone is very nice and the area is always clean. I now live in Chicago and always come back to Isringhausen for service.
Go to site
Have been having my service work at Isringhausen since they became the M.B. Dealership in 1990s. Always provide great service and I like the new video system for service, it is fantastic.
Go to site
Great service experience at Isringhausen. The only draw back was the waiting area only had chairs for 2 people (due to spacing for COVID) so I understand, and I sat at a tall table in the showroom, so I had a seat but not idea.
At least I didn't wait too long, and car is in great hands!
Go to site
The people at Isringhausen Inports made my experience what it was. I was helped as soon as I walked in, they knew who I was, and were able to get my car in immediately. They answered every question I had and helped me order a new key as well. I have a BMW so I will be back soon.
Go to site
The service department (Zach Parrish) was ready and waiting for me when I drove into Isringhausen's service bay. Zach already knew what needed to be addressed on my Porsche and provided me with a loaner car. Zach even provided an extra bit of service that he did not have to: he had one of the...
Go to site
The service department (Zach Parrish) was ready and waiting for me when I drove into Isringhausen's service bay. Zach already knew what needed to be addressed on my Porsche and provided me with a loaner car. Zach even provided an extra bit of service that he did not have to: he had one of the...
Go to site
Excellent service. Keeps you updated off and always prompt! Car came back shiny and new! I would recommend using them every time I need service.
Go to site
Isringhausen Service took excellent care of our 911's needs. As Always it was a pleasure spending time there. Great people to work with. Thanks to their Porsche Service Team!
Go to site
Liked the video and more in-depth discussion of the service and items to be prepared for future service needs and schedules. It was very helpful
Go to site
I couldnt have asked for a better individual to help me with my car buying experience than Brian. He was patient, respectful, attentive, kind and fair. All the qualities that one would want when buying a new car. I had a very poor experience with my local Mercedes dealer and Isringhausen showed me...
Go to site
Brought in my vehicle for routine maintenance and Polestar upgrade. Dealership was very thorough and found a few things that needed fixing. Service took 9 hours, which felt a bit slow, but that could just be my own expectations. The one thing that brought a 5 star review to 4 is the cleaning. The...
Go to site
I was totally pleased with my service on my Alfa Romeo Stelvio. I just had routine maintenance done but everyone I dealt with was amazing! Thank you so much for great customer service! :)
Go to site
We want to especially thank Mike Dejanovich, the BMW service manager, who went out of his way to find winter tires and wheels for our 2011 BMW. Last winter, those tires were critical in helping us navigate treacherous road conditions.
We've been Isringhausen customers of both the sales and service...
Go to site
The car was fixed promptly. The staff was friendly and went out of their way to make our repair as pleasant as possible. We were given a loaner car to use so we did not have to wait while they checked the car over. They brought the car back to our house and picked up the loaner car. They gave us...
Go to site
Brought in my vehicle for routine maintenance and Polestar upgrade. Dealership was very thorough and found a few things that needed fixing. Service took 9 hours, which felt a bit slow, but that could just be my own expectations. The one thing that brought a 5 star review to 4 is the cleaning. The...
Go to site
Took good care of the car. I flew up from south Florida to purchase a decently used car from them (5 years old) and they had it looking great when I got there and ready for a long drive.
Go to site
We always have wonderful customer service at Isringhausen. Friendly staff and great service. We like the video they send as well so we can see what is going on with the car.
Go to site
We were offered a loaner and since we live out of town, that saves us a lot. I also had other appointments that day in Spfd which helped. We were sent a video of what was checked and showing that all was ok. Isringhausen continues to go above and beyond when it comes to customer service.
Go to site
Mr Volvo talks to me. He is starting to sound like a she. Thanks. The power steering battery I had mentioned last year but was overlooked? Why I called to get fixed
Go to site
Amazing people, great service, quality in every way. We buy all of our vehicles here however my new wife has an Alfa Romeo and they treat it as if they sold it. At the end of her lease, we will be shopping Isringhausen.
Go to site
Brian Mitchell is the best. He has been my go to guy at Isringhausen for 15 years now and I have purchased or leased at least 12 vehicles thru him for my family and business. I will never buy from another dealership as long as Brian is working with me.
Go to site
Excellent overall experience! I especially liked getting the video of Nick working on my car, driving a cool loaner BMW, and benefitting from the value pricing offered by Matt.
Go to site
Excellent overall experience!! I would consider purchasing additional vehicles from Inringhausen Imports. MJ Mathiot was professional & very customer service friendly. The delivery of the vehicle was very enjoyable.
Go to site
We enjoy working with Nathan. Hes always able to answer any questions we have and very kind and courteous. This was our 4 car from Nathan as our sales person.
Go to site
Amazing company, and the service excellent. Matt was great to work with, handled the transfer for PPI and the whole process was smooth. Sean was great with the paperwork needed. Thank you.
Go to site
Ive know Matt for about 15 years and have purchased now 4cars. This last vehicle was purchased over the phone and delivered to Tampa Florida, no questions at, bought, sold, and delivered over the phone. No worries.
Mark in the business office right on target. Very professional, a job well done.
The...
Go to site
Our experience was fantastic. Mike Plohr, sales, was very knowledgeable on all the brands the dealership handles. We were given a great trade in value for our car as well as great price on the car we were wanting to purchase. Sean Oliver thoroughly went over all the warranty and vehicle protection...
Go to site
BEST place in Midwest to purchase a car. From first contact to everyday you drive your car, you will completely happy! Continued service is a joy! I never received a video after servicing of my vehicle showing the results!! I tell everyone where to buy their next car!!!
Go to site
Joe was very hospitable, knowledgeable and took great care to provide us with an excellent test driving experience. Quality dealership with quality products!
Go to site
I couldnt have asked for a better individual to help me with my car buying experience than Brian. He was patient, respectful, attentive, kind and fair. All the qualities that one would want when buying a new car. I had a very poor experience with my local Mercedes dealer and Isringhausen showed me...
Go to site
Had my first of 3 FREE oil changes with Volvo purchase. Brandon is awesome, his service department is very efficient, kind and thorough. Love the extra detail they provide when servicing your vehicle with a video upon inspection that they text to you, Love the wash and vacuum! I chose to drive in...
Go to site
Dealership is fantastic to deal with. I purchased one of the cheaper vehicles they have to offer and was treated with the utmost respect. I would highly recommend this dealership if they have something that interest you. Very easy work with and very easy going.
Go to site
Isringhausen has sold me 2 Porsches in the last 2 months valued at well over $350,000 and every step, every communication, every explanation was met with integrity, accuracy and honesty
Go to site
Always great to work w. Love the coffee Brandon is always exceptionally friendly & super knowledgeable. Area is clean. I can change the tv station to my choice.
Go to site
First time dealing with Isringhausen and it all went well. Mike Carver was right
on the ball and promises to help with my needs to understand the major
technology in my new vehicle.
Go to site
I live in Macomb, Illinois which is a one hour forty minute drive from the dealership. It should make no sense to be so far away from servicing our two BMWs but you offer to pick them up and return as necessary. This time, as I had other business in Springfield, I offered to drive the car down for...
Go to site
Excellent service! The pick up service was extremely convenient and helped a lot since normally I would need to have stayed at the dealership for a long time waiting for service to be completed and with the current COVID situation I do not feel comfortable doing this. And the service itself was...
Go to site
Jeremy is incredible at his craft! His follow-up and thorough nature are very much appreciated. If you call him after hours, he always answers or calls you right back.
Go to site
Zac Parrish, service adviser, was very helpful and knowledgeable and handled my service visit in a very efficient manner.
I always appreciate Ron taking me to and from the mall.
Go to site
I am very pleased with the professional support provided by Joe to document and ship the car to Guatemala. The vehicle is still in transit but I have received photographs from the delivery date and the day it arrived in New Jersey from where it will be sent via ocesan freight to Guatemala.
Go to site
Service for auxiliary battery malfunction went as planned and as promised. Problem was with scheduling, called on Monday morning and was told could schedule for Friday. Book says should not operate vehicle with the problem, and is used everyday. I suggested dropping it off and was scheduled for the...
Go to site
Thank you Zack for everything last week and thank you Ron! You both were a pleasure to work with and I look forward to my next service appointment.
Go to site
They were very responsive and easy to deal with, great communication before and after the sale. I love that they can ship cars across the country, for those of us with understocked local dealerships.
Go to site
Top shelf service from the beginning to the end of the sale! Cannot rave enough about the experience. Mike makes car buying easy & exciting! Thanks
Go to site
Quality product and service. Excellent customer oriented interpersonal skills. Takes ownership of customer's issue or request and pursues to a thorough and satisfactory closure.
Go to site
Always a great experience. Friendly, helpful and knowledgeable. We have purchased other vehicles here in the past and we are always pleased. Nick and Brad are g Reeeeeee at to work with every time.
Go to site
Contacting them by phone is the way to go, Brain Mitchell was very helpful and courteous. This dealership is professional in all phases to purchase a car. Very quick to respond to any concerns you might have.
Go to site
Great service experience. Brought my Porsche in for oil change and "spring service" Easy to schedule and was immediately greeted. Treated very well during my stay at the dealership. All options were explained thoroughly.
Go to site
Just purchased my second BMW. Sales, service and finance are all excellent! The purchase was an efficient and pleasant experience. Thanks to Dave Heimlich and Mark Dresch.
Go to site
Service was done in a reasonable time. Costs and time estimates were met. The waiting area is safe and clean. Everyone is friendly and respectful.
Go to site
Incredible, aside from my excellent driving skills which were underrated by your reports, BMW service is "the top" as we say in Chatham. Jeremy and David are extremely helpful, respectful, personable and made sure that the car was in excellent condition when I picked it up. Jeremy recommended...
Go to site
Service on car was well done & professional. Everyone was very kind & good to work with.
Isringhausen always does a good job. Great People to work with.
Go to site
Great service. The staff is excellent in taking care of us and our car. It is 100% great service. Communication is excellent. Enjoy talk
ing with the staff.
Go to site
The service staff are all friendly and go above and beyond to ensure you have a good experience! I purchased my vehicle at a different dealership and I dont get treated any differently. Ill definitely keep Isringhausen in mind for my next vehicle purchase because of their outstanding service
Go to site
Service was excellent. I especially like the video explaining the repair needed by the service tech. Please keep doing this!! I did not know my tires were weather cracked and have ordered new tires from Jeremy Woodyard Thanks Bob Taylor
Go to site
Always a pleasure to be treated kindly, communicated with, on time service and out the door with a clean serviced car!! Very prompt and professional.
Go to site
We enjoyed spending time with Brian while completing our purchase of our Mini Cooper. Everyone at your offices is very friendly and helpful. We have told everyone that has seen our vehicle how happy we are that we went to Isringhausen Imports. If we ever need to purchase another vehicle it will be...
Go to site
Isringhausens is a great dealership that offers impeccable service 100 percent of the time. They are always friendly and very knowledgeable. Turnover is good so time is mot wasted waiting
Go to site
Fantastic Customer Service when I had a question about the Cars battery save function. Service Manager, Service Advisor and Service Technician ALL took time away from their busy day to speak with me and educate me on what and why the System was doing. I really appreciated the extra time and effort...
Go to site
I had a great experience at Isringhausen. My salesman, Brian Mitchell, was polite, well-mannered, easy to work with and very knowledgable about the vehicles in which I was interested. Sean in the business office was also very pleasant, explained everything and answered all of my questions.I never...
Go to site
Professional staff. Atmosphere was welcoming very clean. The showroom displayed nice and spotless. Transaction was very smooth in the process of buying the car. Mike Carver made sure everything was taking of for us. I will be back in three years to buy another car! Mike Carver you are Great!
Go to site
I have never had a more pleasant sales experience. The entire sales team was like a family. Scott was willing to answer every question, and bent over backwards to make certain that we were happy. He was engaging and allowed us to experience any vehicle we inquired about. There was zero pressure,...
Go to site
SWEET - while I was working they came to my workplace, did the repair and gone - EXCELLENT ! Thanks! ... (adding words here to make this thing take)
Go to site
Very prompt professional service. Staff is very friendly and courteous staff. The waiting area is very clean and neat. Coffee, soda and water is always present plus a healthy snack. A very pleasurable experience!
Go to site
Im happy that we decided upon ISRINGHAUS to service and repair our vehicle. There will always be competitors that you can take your autos to. But, ISRINGHAUS offers more than just Service. They treat every with respect and that is important to me and my family. That is one of the reasons I keep...
Go to site
It is always a pleasure to visit this dealership, everyone is so friendly and always remembers who you are. Luke once again had to locate the perfect vehicle for me.
Mike Custer has the patience of a saint going over all the new features of my new SUV. We are so fortunate to have them in our...
Go to site
It's always a pleasure to have my auto serviced by your department. Very comfortable waiting area. Always fun to view the latest Volvo offerings.
Go to site
My dealing with Mike Plohr and his manager Nick exceeded all expectations. Car was purchased and shipped cross country. Everything went smoothly. Highly recommend Isringhausen.
Go to site
Expert Road test by mechanic found issue with rear wheel bearing. Parts ordered promptly and repaired in less than 2 days. Car delivery to my home as a convenience.
Go to site
The work was done promptly and correctly. No hassles. Comfortable waiting area with good coffee and snacks. This was for the car's 3rd routine service.
Go to site
I had a great experience at Isringhausen. My salesman, Brian Mitchell, was polite, well-mannered, easy to work with and very knowledgable about the vehicles in which I was interested. Sean in the business office was also very pleasant, explained everything and answered all of my questions.I never...
Go to site
The service department promptly serviced our car and kept us informed throughout the process. We worked with Brandon, who was friendly and professional. Weve always experienced great service at this dealership.
Go to site
Superb service. Really helpful in answering questions and explaining technical issues. The thorough knowledge of the product really made for an enjoyable experience. The entire process was a pleasure.
Go to site
Very friendly, helpful and efficient. Answered all questions. Wait area was very well stocked and clean. Masks worn. Very fast service. Loved the clean car.
Go to site
Service was exemplary. Vehicle was completed in a timely manner. Impressive service area. Installed new floor mats. Brandon gave a review of vehicle software. Very informative.
Go to site
Quality from the word GO! Always a pleasant greeting. Good explanations of issues. Quick, timely repair, evaluation, or maintenance. The service center may be a main reason for repeat, satisfied customers.
Go to site
AWESOME experience! I will never use another dealer! I was treated like royalty and I absolutely LOVE my new ride. Thank you, thank you very much!!
Go to site
Great service experience as usual. Prompt and courteous service experience. A new loaner vehicle while my vehicle was being serviced which is one of the most important perks for me.
Go to site
Nathan was very quick to respond. Very accommodating and helpful. This vehicle was for my 16 year old son and Nathan and the Dealership made it a memorable...
Go to site
Easy to make service appmt. Friendly people. Attractive and clean facility. Quality service work. Have used the dealership for many years and have always been satisfied with both sales and service.
Go to site
Everyone at Isringhausen is first class, from the mechanics, the two guys that picked up and delivered my car and of course Brandon coordinating the whole thing!
Go to site
Provided vehicle appointment that met my schedule, provided transportation to and from my workplace at requested times, and delivered repaired vehicle in very clean condition with minimal wait time.
Go to site
State of the art facility offering exceptional sales and services. Very pleased with my experiences with Isringhausen Imports. Im willing to pay a little more here for such great service.
Go to site
They do an excellent job of keeping you informed about the status. Good communicators and appreciated the video of my vehicle. Appreciate the use of a loaner vehicle
Go to site
We have been a customer for over 30 years and always have found your staff to be the most responsive and attentive group of people to help in any situation.
Go to site
Your people care !! They are always quick to assist on any issue. The culture is professional and caring ! I refer friends and relatives all the time.
Go to site
Professional and friendly service folks are very easy to deal with. Now on my 6th Volvo and am always pleased with Isringhausen service and sales
Go to site
I have never had a more pleasant sales experience. The entire sales team was like a family. Scott was willing to answer every question, and bent over backwards to make certain that we were happy. He was engaging and allowed us to experience any vehicle we inquired about. There was zero pressure,...
Go to site
Polite, trustworthy, committed to great customer service. Skilled, thorough technicians. All of the staff instill confidence. Highly recommend! I plan to buy my next car at Isringhausen.
Go to site
This is the first time I have purchased a car from Isringhausen, and the experience was better than most. Everyone was polite and friendly. My only criticism is that it took a long time, about 4 hours, to make the deal.
Go to site
Great sales and service department! Always friendly and helpful. We really appreciate that the service department will come get our vehicle at our home and return it after the service is completed.
Go to site
Another great experience. This is the fifth vehicle we have purchased from Isringhausen and the third with Brad We appreciate Isringhausen professionalism and low key vibe which allows the quality of their inventory to shine.
Go to site
Known as a remarkable seller of high value imports, my purchase wasnt on the high-end of Isringhausens sales spectrum. We would never know that from the...
Go to site
Very professional and informative. They take care of the issues at hand in a short period of time. The parts department had the items in stock that I needed.
Go to site
Zach and Anthony made this a very easy experience for me. They were ready when I arrived, the issue with my car was resolved promptly, and they took great care of me at every step.
Go to site
Great personal service, Jeremy kept in contact with me through the day. He sent me a video link of the technician inspecting our vehicle. The shuttle driver were courteous as always
Go to site
Zach provided his usual thorough and courteous service. Everything was done on a very timely basis and with updated information along the way. The availability of a loaner car was also very helpful.
Go to site
Great and prompt service. Give these guys 10 out of 10. Frequent calls to update me on the service of my vehicle. They set me up with a very nice Macan as a loaner.
Go to site
Car was pick and delivered
Vedio of car inspection and recommended services
Car back as time recommendations
Service department can be reached in acceptable time
Go to site
Professional staff. Atmosphere was welcoming very clean. The showroom displayed nice and spotless. Transaction was very smooth in the process of buying the car. Mike Carver made sure everything was taking of for us. I will be back in three years to buy another car! Mike Carver you are Great!
Go to site
This is my 5th purchase from Isringhausen. Always impressed with their customer service and attention to detail. Rob landers is the best to deal with as he always goes the extra mile.
Go to site
A first-class operation from sales through service. Personnel are friendly, accommodating, competent and professional. Facilities are clean with good amenities. I have happily dealt with Isringhausen for many years
Go to site
Very customer oriented. Service Department easy to work with for scheduling appointments. We live 2 hours away and appreciate the use of a loaner vehicle [to shop and eat] while the service is being performed.
Go to site
Timely, honest, fair, courteous. This dealer is superior in every way. I have been seeing them for over two decades. I have always been treated well.
Go to site
I've been an Isringhausen sales and service customer for over eight years, with four different Mercedes, BMW and Porsche vehicles over that time period and their sales and service experience is world class. They are friendly, honest and treat everyone with respect and fairness. Gary Rogers and...
Go to site
Highly responsive, professional, timely and friendly service. Your service consultants represented Isringhausen well. I will gladly get my 2021 Volvo XC90 service there in the future.
Go to site
Fantastic Customer Service when I had a question about the Cars battery save function. Service Manager, Service Advisor and Service Technician ALL took time away from their busy day to speak with me and educate me on what and why the System was doing. I really appreciated the extra time and effort...
Go to site
I had a wonderful experience with Isringhausen. I purchased the vehicle online, traveled by plane to pick up the car. A wonderful employee picked me up to finish the deal. I felt they went above and beyond to make me happy. Their facility is top notch, I enjoyed the tour.
Go to site
good diagnosis testing that discovered a problem in starting my car. Got a good price on parts and labor. And my car was repaired the next day and in very clean condition.
Go to site
I always have the best service with this dealership. I love to shop here! Mike Carver is the best salesman. He goes above and beyond to always make our shopping experiences the best! He is professional and knowledgeable. He takes care of us from the beginning to the end. The entire staff here is...
Go to site
As always, polite, helpful, and excellent service. Always timely and explain the service to be done, parts necessary and costs involved. Car washed and clean when picked up.
Go to site
Very professional service from start to finish; from making the appointment to driving off the lot. Easy to work with and provided excellent care during the whole process.
Go to site
Great experience, our second time to buy a BMW from Dave. Very accommodating staff, low pressure, straightforward dealing. Will definitely be back in the future!
Go to site
Great experience, my second car purchase with Mike Carver, very professional, straightforward, quick and efficient experience. Everyone was very nice and helpful. Would definitely recommend.
Go to site
Fantastic experience. Everything went so smoothly and efficiently. Everyone was extremely courteous and professional! Would highly recommend Isringhausen auto to anyone in the future! Thanks so much!
Go to site
Always a great experience. Staff is topnotch, friendly and experts in their field. Isringhausen is hands down the best dealership around. This is our third purchase!!
Go to site
Always great service and no high pressure. I have purchased several cars from them
always with my original salesman. And took a friend to get her car.
Go to site
I spent many months trying to find the perfect 991.2 GT3 for me. What I discovered was that not only was finding the right car difficult but also the right dealer.I contacted Isringhausen about a GT3 in their inventory and heard back from Joe Isringhausen promptly with the information I requested...
Go to site
The service was quick, efficient, and top notch as usual. Simply the best in town for many years - the main reason we chose Isringhausen Imports.
Go to site
Great service and communication. The Volvo concierge service where they picked up my car instead of having to drive to the dealership was an added plus !
Go to site
Outstanding service and attention to my vehicle! Video of the inspection of my car was a surprise but great! Personnel were very nice and helpful, too.
Go to site
Excellent service and customer care every step of the car buying process. My salesman, Nathan Griffel does an outstanding job of meeting the customers needs.
Go to site
Isringhausen goes above excellent service. Looked like a new car when I arrived to pickup. Car was spotless and even the entire dashboard was dusted! My total cost was less than quoted! They simply are the best!!
Go to site
Our salesman, Nathan, was very knowledgeable, not only about the Volvo make we selected, but about others we were considering. He discussed specifics of space and amenities with us. We felt we had a friend helping us select which vehicle would best suit us.
Go to site
Dealership, service department, and salesman have always exceeded my expectations. My wife and me are thoroughly pleased with the services rendered. I look forward to future business there.
Go to site
My wife and I have purchased several cars from Isringhausen. Were always treated well. Our salesman, Mike Custer, let me know about a particular car that would be arriving as CPO used car. When it became available, I contacted Mike and we worked out a fair deal over the phone, as I was out of...
Go to site
I've bought several cars here and its' always a fantastic experience. You can't go wrong buying from Isringhausen. They are a first class dealership.
Go to site
I set up an appt with Mike over the phone for 10 A,M, on 2/26/21 I was greeted at the door and Matt explained how the process worked. He gave me an introduction to the service lounge. Several times during the service process, Mike and/or Matt came out and explained the status of my vehicle. I...
Go to site
Repeat customer. Purchased multiple brands and very happy as usual with this recent X3 m40i deal. Great inventory choice, excellent customer service and fair pricing.
Go to site
I spent many months trying to find the perfect 991.2 GT3 for me. What I discovered was that not only was finding the right car difficult but also the right dealer.I contacted Isringhausen about a GT3 in their inventory and heard back from Joe Isringhausen promptly with the information I requested...
Go to site
I purchased a 2021 Porsche Carrera S (with an Aerokit!!) and had it shipped to Texas in December of 2020. My salesman, Kent Hill, was wonderful to work with: very professional, prompt and courteous. The car was shipped a few days later and it arrived in flawless condition and detailed, along with...
Go to site
5/5 Stars! They really care about their customers and go above and beyond. My sales rep stayed over an hour to help us and that meant the world to us. We went through a lot of bad things with a different dealership in town and they really made us feel like we where their top priority. Will share and...
Go to site
This was my first Volvo purchase ever. I was interested in buying a 2018, less expensive car. However, Scott Sables and Anies Humaideh treated me like I was buying something much more expensive. They were polite, personable, and were willing to stay late to help the numbers make sense. I was super...
Go to site
This Dealer was very helpful with me, the only downside was the distance the car was from me. it was a great car and they were willing to transport it for...
Go to site
A great place to buy a car. The customer service was fantastic and Mike Custer was a joy for us to work with. They walked us through all the wonderful features of our new Macan and made the buying process the best I've ever experienced. I would not hesitate to recommend this dealership and Mike...
Go to site
A great place to buy a car. The customer service was fantastic and Mike Custer was a joy for us to work with. They walked us through all the wonderful features of our new Macan and made the buying process the best I've ever experienced. I would not hesitate to recommend this dealership and Mike...
Go to site