Google Review
John Bailey was my sales person. Let me just say he is a great person. I never felt pressured to purchase a car from Mercedes Benz of Music City. We took the car I thought I wanted for a test drive a white C 300 Cabriolet. It drove like a dream. We went into the spotless showroom to talk about the... Go to site
Google Review
Google Review
Google Review
Google Review
We had a wonderful experience. John Bailey was Incredible!!He would immediately contact us when a car became available. He was so knowledgeable and thorough.The entire process was so quick and easy. Go to site
Google Review
I had an amazing experience purchasing my first Mercedes from MB of MC. John Bailey did an excellent job guiding me through the process. He is very knowledgeable and personable. John assisted me with no pressure, no rush, and he answered all of my questions. I highly recommend MB of MC and John... Go to site
Google Review
Google Review
Out of the two Mercedes we own and all of the dealerships between Louisville and Nashville weve been to this one seems to drop the ball every time. The service department is unprofessional. Ive taken my car in 4 times now and have had issues with service every single time. The staff is unorganized... Go to site
Google Review
CarGurus Review
Each person contacted responded quickly. Unfortunately the price to purchase was out of my goal in obtaining the SUV. I realize the pandemic has caused car... Go to site
Google Review
DealerRater Review
Ive heard of instances in which salesmen were sexist towards female customers but didnt actually think it was a thing. Scott at music city showed me its a thing and unfortunately I had to witness it happen to my wife. He made her get out of the car because he didnt trust her parking the vehicle... Go to site
Google Review
Awesome dealership with the best customer service! My special thanks to John Bailey for the incredible customer service , helped my wife and I to find the perfect car for us! , he was very friendly, respectful and efficient, definitely a man you can trust on buying car decisions. Overall, its a... Go to site
Google Review
Google Review
Google Review
My car got totaled and I started looking around for a preowned C3 hundred. After looking everywhere I found one I really liked Mercedes-Benz music city which was several hours away from us. Scott replied to my email quickly sent me a bunch of pictures bunch of videos answered all my phone calls.... Go to site
Google Review
Over-promised & under-delivered.Did a questionable job the 1st time and then lied about the order when asked for a redo of paid services. Had to play phone tag w 3 people for 3wks before getting it addressed.I understand that covid is still ongoing & service department provide real margins for the... Go to site
Yelp Review
Usually, Yelp doesn't put good reviews I post on. BUT I would like to give a shout-out to the service and sales team at Mercedes Benz of Music City. They go above and beyond to ensure their customers are happy and LOVE their vehicle before, during and after both purchases and services. Go to site
DealerRater Review
I bought a Mercedes Benz A220 on June 4, 2021. Bea Mohenin was the sales representative her sold me the car, She is absolutely the best car sales person that I have ever met. She has contacted me more that once to see if I have questions about my car. I absolutely LOVE my car. It hugs the road... Go to site
Google Review
Decided to look at Mercedes-Benz S class models. Began on the Internet. Reached out to Mercedes-Benz of music city. Immediately I was responding to buy Scott. He sent me the information I needed on several different vehicles. No one else really replied to me quickly and most dealerships did not... Go to site
Google Review
Google Review
Google Review
I've searched high and wide for my wagon and I found it at Music City! Mike Karle is awesome, he was super responsive and helped answer every question, which was extremely important as I wasn't local! Hooked me up with a transport company and gave me a white glove treatment all the way! Financing... Go to site
Google Review
First we went to the Mercedes store in Brentwood. They didn't have much. What they had was not real clean and not real nice. Also, seem to be overpriced. We then drove to Mercedes-Benz of Music City. We were greeted at the door by Scott who asked us if we wanted water soda coffee ice cream or... Go to site
Google Review
Over the last couple of years we purchased for vehicles from Mercedes-Benz of Music City. We live in North Carolina. Sometimes getting the answers and service we need we call Scott. He always calls right back. There are times he has even called the dealership in Greensboro and the dealership in... Go to site
Google Review
Google Review
Google Review
Google Review
Google Review
Google Review
Google Review
Google Review
August 2020, my parents took their E350 sedan to Mercedes Benz of Music City for its annual service. As always, they received excellent customer service. During this visit, they received a 2020 GLS 450 as a loaner vehicle a SUV that they had been considering to purchase to give their family more... Go to site
Google Review
Google Review
Google Review
Google Review
Was at dinner at Uncle Julio's. Went to my 2016 S Class ( which I service at Mercedes-Benz of Music City ) and I could not get the car unlocked. A guy walked up said his name was Scott didn't tell me his last name said he worked at Mercedes Benz City and showed me how to take the blade out of the... Go to site
Google Review
I just have to rave about my experience with Mercedes-Benz Music City. I dont purchase a new cars very often, so when I walked in to check out an SUV my husband recommended I was surprised to find that I wasnt pushed or prodded through a sale. I actually felt very taken care of and that my needs and... Go to site
Google Review
Google Review
After an awful experience at Audi Nashville I went over to MB of Music City to look at a GLA 250 and I ended up purchasing my very first car from them. My dealer, Lionel Brown, was so friendly, helpful, and attentive. This was also true about everyone else I came into contact with there. The... Go to site
Google Review
After visiting other dealerships we came to Mercedes Benz of Music City and met Scott. Scott was very knowledgeable about all the vehicles we were interested in and not once pressed us to decide. We are extremely excited about our purchase of a 2018 CPO GLC 300! Definitely will be back to see Scott... Go to site
Google Review
John Bailey w/Mercedes Benz of Music City. You did it again Man! I went in for an oil change and came out with a NEW CAR! John sold me my 1st Mercedes less than a year ago and it was amazing but this new one is a KEEPER! I really appreciate the time that John puts in to make his customers have a... Go to site
DealerRater Review
I had a great experience at Mercedes benz of music city. Bea Mohenin was my sales person and she made everything easy and got me all I needed so that I would enjoy my Mercedes Glc 43 coupe Go to site
Google Review
Google Review
Google Review
Google Review
Google Review
Google Review
Doing business with Mercedes Music City in Nashville is indeed a pleasant experience especially with Bea Moshenin, as sales person.Very professional, knowledgeable, and pleasant.I like this location very much and plan to always do business there. Go to site
Google Review
Google Review
Google Review
Been trying to trade my Honda Accord for several weeks. No one really tried to help because I owed more on the car than what is it worth. A friend of mine told me to call Scott at Mercedes-Benz at Music City. Called Scott at a local credit union. Refinanced my car and as soon as I am in a better... Go to site
Google Review
Google Review
Google Review
Google Review
Yesterday I went to Audi and it did not go so well. They really didnt listen to me or pay attention to what I was trying to accomplish. Then they told me I had to finance with them and I could not go to my credit union. Then they told me I needed a cosigner even though I have a longtime job and... Go to site
Google Review
Google Review
Google Review
I have purchased 3 vehicles through Mercedes Benz of Music City. Always excellent service from every member of the staff! From John Bailey in sales to the excellent staff in the service department, me and my family have always been well cared for at MBoMC. The care and cleanliness of their... Go to site
Google Review
Google Review
Google Review
Google Review
Google Review
Google Review
Google Review
Google Review
There are a few times in life when you meet a group that work together and produce amazing results. Mercedes Benz of music city is one of them. Mike and Sam with their team have been great to work with. They will answer all your questions and make sure you get the vehicle you need. If any issues,... Go to site
Google Review
Google Review
Google Review
Google Review
Google Review
My wife and I came into Mercedes-Benz of Music City yesterday and I have to say it was the best and easiest car buying experience we have ever had. We were met by Jonathan Olinger who was a fantastic Sales Associate. He was friendly, professional, and extremely knowledgable. Most importantly, he was... Go to site
Google Review
My experience with Mercedes Benz of Music City has been absolutely stunning. Xavier was our salesman and went above and beyond to help us purchase our new G-Wagon. Ive been talking with Xavier for a good year prior to our purchase and he helped us get something truly unique! If youre looking to... Go to site
Google Review
Google Review
Had a wonderful purchase experience with my G63. Emilio was wonderful. However, I had nothing but misinformation and silence as far as registering my vehicle in my state (KY). Having not receiving any information in the mail in 5 weeks after buying the car (seriously, nothing, no phone calls either)... Go to site
Google Review
We worked with Bea Mohsenin when we were looking for my new car. She spent lots of time with us looking at a sedan. Then we decided to look at convertibles. She didnt even blink just went about helping again. My husband was full of questions. I dont believe she had to say let me get back to you even... Go to site
Google Review
Google Review
Yelp Review
Service was great!! Devin Carlisle-Service Technician explained explained everything thoroughly! Go to site
Mercedes Benz of Music City is the best! I pulled in without an appointment with an issue with a tire. Devin Carlisle and the MBOMC team were able to find out the issue and immediately have it repaired! The showroom is beautiful, the client waiting area was comfortable and made the wait time go by... Go to site
Yelp Review
Mercedes Benz of Music City is the best! I pulled in without an appointment with an issue with a tire. Devin Carlisle and the MBOMC team were able to find out the issue and immediately have it repaired! The showroom is beautiful, the client waiting area was comfortable and made the wait time go by... Go to site
Google Review
I bought an Infinity last year and started experiencing issues months into purchasing the vehicle. I called Mercedes Benz of Music City to have their mechanic check out my vehicle and the receptionist said they wouldnt be able to check out my particular vehicle make. I had my vehicle checked out by... Go to site
Google Review
Google Review
Fabulous service, once again at Mercedes-Benz Music City. Easy to book appointment, appreciate shuttle service with Keith and service with Jon was seamless. Go to site
Google Review
I read a lot of reviews for various BMW and Mercedes-Benz dealerships in the greater Nashville area, as well as explored non-traditional purchasing options through Carvana and CarMax.I felt confident after reading the reviews for MBofMC online and walked in this week and explained I needed to figure... Go to site
Google Review
DealerRater Review
Car was taken in for service. Service advisor Jeff Mullins did a good job taking care of our needs. Warranty repair was performed in a timely fashion. Go to site
CarGurus Review
Picking up car tomorrow. Outstanding job by Scott Halpern in guiding the long distance process with superb communication. Excited to meet in person. Go to site
CarGurus Review
Very professional No games at purchase time Would highly recommend them!! Go to site
Representative and service are always great. My service adviser Mr. Brent Reed always is so professional and personable, keeps me informed every step of the way when I am having some done there. Atmosphere is so relaxing and snacks are great. Go to site
Yelp Review
I'm actually pretty surprised at the amount of five stars this dealership has. When my mother needed tags and a spare key for her car it was SUCH a hassle. We kept getting "oh we are working on it" and "we mailed it to you". When I asked what the shipping tracking number is, since they sent it they... Go to site
Google Review
Go see Brent for great service! Go to site
Yelp Review
Amazing helpful staff, this was my first Mercedes purchase and Killian was very helpful. He went above and beyond to make this a pleasant experience for my whole family! (Even ice cream provided for my daughter!) I will continue to sent people to this dealership!!! Go to site
Google Review
Dustin DurhamHe is very good Helper Go to site
Google Review
Lori garret is so wonderful!!! She went the extra mile for me when I needed air in my tires. Just as your service dept. had closed for the day! She went the extra mile and helped us out.Shes just another great reason I use Mbomc!!!Thank you Lori !Monique kirby Go to site
I had the pleasure of working with Brooks Lannert. He was very knowledgeable and customer focused. His priority was for me to find the right vehicle for me. I would definitely recommend Brooks and Music City Mercedes. Go to site
Google Review
I purchased a 2014 Mercedes C-Class 250 in perfect condition to the point that it looks brand new. My sales consultant John Bailey was wonderful and took great care of me. When I am in the market for another car, Ill be back to see John Bailey!!!! Go to site
Yelp Review
Excellent and professional service, through and through. Thank you to Matt Stewart in the service department for answering and addressing all my vehicle concerns. Go to site
Yelp Review
I had the best experience with Mercedes-Benz and their new mobile service. The technician, Demarcus Williams is a mobile service genius. He arrived at my home on time and took care of my all my maintenance needs in my driveway, so very convenient. Thank you MB of Music City for adding this new perk... Go to site
CarGurus Review
They were very helpful. Go to site
Service was outstanding with a few days notice. Jeff Mullins is a great service manager/advisor and I strongly recommend him after many years of very, very good service ! Don F. Go to site
Google Review
Mercedes-Benz of Music City are amazing!! They have been so nice and helpful!! I couldnt ask for better service or kindness in people!! I definitely recommend working with them over the Mercedes-Benz in Franklin. They have a much better sense of urgency and are way more accommodating to your needs!!! Go to site
Yelp Review
The service was excellent all around, and Killian went above and beyond to help us find the perfect vehicle. We would absolutely return for future purchases. Go to site
I cant say enough amazing things about MB of MC! From the time I walked through the door until I drove away in my new MB, I was treated like royalty. I suggest working with Bea. Shes been with MB for many years and knowledgeable about all the makes and models. I could tell she really cared about her... Go to site
Yelp Review
great service by devin, in and out within an hour!!!! Go to site
Cars.com Review
Ms. Bea Mohsenin, Master Certified Sales Consultant at Mercedes-Benz of Music City, is fantastic! She made my experience of buying a Mercedes-Benz very, very comfortable and stress free. She has a wonderful and friendly personality, and I didn't feel like I was talking to a salesperson. She... Go to site
Ms. Bea Mohsenin, Master Certified Sales Consultant at Mercedes-Benz of Music City, is fantastic! She made my experience of buying a Mercedes-Benz very, very comfortable and stress free. She has a wonderful and friendly personality, and I didn't feel like I was talking to a salesperson. She... Go to site
DealerRater Review
My wife and I had the pleasure of making our second (and even better) auto purchase from Mercedes-Benz of Music City. Our sales consultant was Brooks Lannert. I would highly recommend anyone purchasing a vehicle to find their way to MBOMC and ask for Brooks Lannert. We consulted Brooks about doing a... Go to site
Cars.com Review
My wife and I had the pleasure of making our second (and even better) auto purchase from Mercedes-Benz of Music City. Our sales consultant was Brooks Lannert. I would highly recommend anyone purchasing a vehicle to find their way to MBOMC and ask for Brooks Lannert. We consulted Brooks about doing a... Go to site
Yelp Review
Highly recommend MBOFMC! Bea M. and Jonathan (in sales) are amazing! The total experience of buying a new Mercedes was beyond my expectations. Bea knew exactly what l was looking for and it just so happened a new 2021 GLC 300 with AMG package came in the day before my appointment with Bea. It was... Go to site
Google Review
This was my first visit to Mercedes-Benz of Music City. The customer service I received from Jonothan Kirkpatrick was amazing! He greeted me from the beginning and made sure I was informed the entire time. After my service was completed, he explained what was done and walked me out where my car... Go to site
Google Review
My first experience with MB service, and it significantly exceeded my high expectations. Brent Reed was awesome. Significant step up. Go to site
Truly the Best of the Best! Bea Mohsenin is truly a Gem! This is our third car purchased from MBofMC. Overall, their Service is Stellar!! Go to site
DealerRater Review
Emily Kelly was outstanding at communicating with us to arrange mobile onsite service for our air bag recall. Technician DeMarcus Williams provided great service too! Go to site
Google Review
Yelp Review
We had a terrible experience at Mercedes in Cool Springs (Mercedes of Nashville) so we brought our vehicle here for service (Mercedes Music City). The service was top notch. Brent and Lori were great. 100% worth the extra drive. We will be coming here from now on. Go to site
DealerRater Review
I had a great experience at Mercedes-Benz of Music City. Bea Mohenin was the sales representative who helped us. She was superb! Bea is knowledgeable and accommodating. We traveled from out of town and Bea made us feel very welcomed. The finance manager, Coty Anderson, was also personable and... Go to site
Your pick up/drop off service for cars located in Nashville's West End is a lifesaver for customers like me. Brent was extremely prompt and helpful in everything. He made the scheduling and all the administrative details of service easy. Great communications with everyone there, including an... Go to site
Beatrix Mohsenin (Mercedes Sales Consultant) was absolutely fantastic. Bea is the kind of sales rep that provides you relative and precise information while giving you the time and space to render a decision, But once you decide, Bea's knowledge and 16 years of experience provides a sense of... Go to site
CarGurus Review
Responded quickly. Waiting for incoming vehicle, contacted me twice to update me & keep me aware of details. Go to site
CarGurus Review
They were friendly and communicated well. Unwilling to negotiate on price though, and tried to stick me with a high interest rate. Only came down on it when... Go to site
DealerRater Review
We always the best service experience!!! We took our AMG SL C3 to Mercedes Benz of Music City for the B service....Definitely 5 stars!!! Go to site
DealerRater Review
I purchased a pre owned 2018 Certified E300 from MB of Music City and Bea Mohsenin was my sales rep. She explained the technology of the car where I could understand it and be able to use it when I start driving this great car. The people at MBofMC are the best I've ever worked with in any car... Go to site
Cars.com Review
Took my AMG SL C63 to Mercedes Benz of Music City for the B service. I always have the best service experience!!! Definitely 5 stars!!! Go to site
Cars.com Review
I purchased a pre owned 2018 Certified E300 from MB of Music City and Bea Mohsenin was my sales rep. She explained the technology of the car where I could understand it and be able to use it when I start driving this great car. The people at MBofMC are the best I've ever worked with in any car... Go to site
Google Review
Amazing experience here. Really appreciate Dustin and the team making me a great deal and getting me set with a new car. Dustin from the beginning was very nice and professional and really worked hard to make sure I was happy.Bryan, the sales manager was very accommodating and very friendly.Keith... Go to site
Dealership had great personal service. John Bailey was very helpful putting a deal together and made sure all my questions were answered. Also was contacted by associates to make sure everything was going smoothly. Thanks John for a great buying experience. Will definitely go back for next vehicle. Go to site
Cars.com Review
First class experience. John Bailey was a fantastic, sales consultant. The best dealership experience I have ever had. Technology consultant was excellent. Fair evaluation of my trade in and a good price on my new car. Almost all the paperwork was done in advance. Would definitely buy again. Go to site
Facebook - Web Review
Lionel is a pro! I really enjoyed working with him. We found what we wanted and the staff stayed late after closing to make it happen. Go to site
Google Review
A big thanks to my sales consultant, John Bailey, for the best car buying experience ever. I was able to spend as much time as I wanted with a technology expert going over the features of my new car. John had almost all paperwork done beforehand so the transaction went quick and smooth. I highly... Go to site
Facebook - Web Review
its a Mercedes dealership Go to site
Yelp Review
Had a great experience here! Easy to work with, and they streamline the process so you don't waste an entire day there. Ask for Xavier in sales! Go to site
Cars.com Review
Marcus came to our house and replaced the recalled airbag in our Mercedes. He was kind and respectful and did a great job. Having the work done at our house saved the better part of a day. Thanks Go to site
Google Review
My wife has been driving Mercedez vehicles for over 16 years. Ive had her cars serviced at 4 different dealers and I didnt think anyone could top my prior experience in CA, but this dealership is excellent. Incredibly friendly staff, professional, keeps commitments, and ensures youre 100%... Go to site
DealerRater Review
Very good buying experience, with cars being hard to come during this chip shortage. Xavier Darden (Luxury Sales) was able to assist me in finding a great vehicle. Xavier was busy with other appointment customers, since I was a walk-in, but still handled my needs. The finance group was able to get... Go to site
DealerRater Review
Very good buying experience, with cars being hard to come during this chip shortage. Xavier Darden (Luxury Sales) was able to assist me in finding a great vehicle. Xavier was busy with other appointment customers, since I was a walk-in, but still handled my needs. The finance group was able to get... Go to site
Cars.com Review
Very good buying experience, with cars being hard to come during this chip shortage. Xavier Darden (Luxury Sales) was able to assist me in finding a great vehicle. Xavier was busy with other appointment customers, since I was a walk-in, but still handled my needs. The finance group was able to get... Go to site
Very good buying experience, with cars being hard to come during this chip shortage. Xavier Darden (Luxury Sales) was able to assist me in finding a great vehicle. Xavier was busy with other appointment customers, since I was a walk-in, but still handled my needs. The finance group was able to get... Go to site
Google Review
I had the BEST service at MBofMC and Brent Reed was fantastic. They are informative, efficient and knowledgeable and made the whole deal as painless as you could possibly hope for. Makes me want to keep buying Benz's forever!!! Go to site
Facebook - Web Review
Jonathan Olinger did an excellent job, smooth, quick process! Go to site
CarGurus Review
Good communication Go to site
Facebook - Web Review
I recommend MB of Music City for your new or used car needs. Bea knows the product line and goes above and beyond to try and make your dreams come true. She is surrounded by a great support team and management! Go to site
Facebook - Web Review
No Pressure...No Rush! Very professional! Thanks Jonathon Olinger!! Go to site
Facebook - Web Review
had to take my (brand new to me) 2013 CS250 in for a 120k service- 3 recall parts had to be replaced! Jeff was my go-between and his communication skills were bar none! he kept me updated on EVERYthing via txt- my preferred method, working graveyard-, informed me about the recalls, noticed other... Go to site
Google Review
Picked up my car this week. John Bailey was excellent to work with. Very responsive and very helpful. Thanks John for great service! Go to site
We have several Mercedes Benz vehicles and all are currently being expertly serviced at Mercedes Benz of Music City. Jon Kirkpatrick just joined the team at MB of MC and is a great service advisor addition. He shepherded our last service appointment and did a masterful job. MB of MC has great... Go to site
Facebook - Web Review
Buy your Mercedes from Brooks. Go to site
Google Review
I had an amazing experience with Music city Mercedes Benz. BRENT REED was so professional and new everything about Mercedes he explained all nice details he was friendly kind polite and caring took care of my car and me made sure I had a loaner .Thank you BrentRyan Dumitrescu was very sweet kind ... Go to site
Facebook - Web Review
I had my Car serviced at this location and Jonathan Kirpatrick was my representative. He was friendly, genuine and I trusted his repair suggestions. I felt good about doing business with John. I definitely recommend!! Go to site
Facebook - Web Review
Johnathan Kirkpatrick and Kevin Taylor took great care of me in the service department when my 2020 GLB 250 needed some warranty work. They were friendly, knowledgeable and got me in and out as quick as possible. Kevin even made sure he got me into a loaner GLB so I would be right at home. Thank you... Go to site
Yelp Review
This dealership is the best in town! Its a pleasure going there and everyone there treats as though your business matters! Emilio was my salesman who initially helped me with my first lease. He called me periodically to check in with me. He was the one that thought of me and helped me get my newest... Go to site
This dealership is the best in town! Its a pleasure going there and everyone there treats as though your business matters! Emilio was my salesman who initially helped me with my first lease. He called me periodically to check in with me. He was the one that thought of me and helped me get my newest... Go to site
Facebook - Web Review
This dealership is the best in town! Its a pleasure going there and everyone there treats as though your business matters! Emilio was my salesman who initially helped me with my first lease. He called me periodically to check in with me. He was the one that thought of me and helped me get my newest... Go to site
Facebook - Web Review
Arrived in Nashville with a flat tire on my Mercedes. Thank you to Cindy and John for such friendly, great and fast service. Back on the road by 10 am! Go to site
My appointment was for the air bag recall and a few other small matters. I was helped by Brent Reed who was friendly, knowledgeable and very professional. I arrived at the appointed hour and Brent had everything ready to go, including a very nice loaner vehicle. My car was ready when promised and... Go to site
Facebook - Web Review
had an absolute great experience with Matthew from the service department and Kevin the service manager , (1 month ago) first vist was for my old car 2008 w211 driver heated seat caught on fire , kevin reached out to MBUSA and he got me approved for a new seat padding and wires etc free of charge... Go to site
Facebook - Web Review
Mercedes-Benz of Music City is where you need to go to purchase a new or pre-owned vehicle. Mr. Lionel Brown El made my experience so easy and pleasant. The time and attention he provided was top-notch. He was so professional and kind with such patience even though it was storming and getting close... Go to site
Google Review
Communication and service subpar. I chose this location over Franklin because of the reviewsdespite being further away. Heres where they fell short:-Never offered a loaner vehicle, despite a potentially lengthy repair, so I got a ride and dropped my car off on a Saturday for the first appointment on... Go to site
Yelp Review
This was our first Mercedes-Benz purchase, and we couldn't be happier. Dustin Durham provided excellent service and he was very patient with us during the buying process. We opted to have them clean/service the vehicle and pick it up the following day, and when we picked it up, it looked even better... Go to site
Yelp Review
Jonathan O. made this the most comfortable car buying experience I've ever had, and I usually don't like car buying. He was quick to respond to my emails before I ever even set foot at the dealership. The car is great. My first Mercedes. Go to site
Attention to customer. Confidence in the process.Killian Davis was a helpful and attentive sales person. Go to site
I had been waiting for a good MB dealer to arrive in Nashville... We have one now! MB Of Music City has been the best! I have been there several times over the past two years and have never been disappointed. They go beyond the expected. It is great to see the same faces each time showing that it... Go to site
Google Review
Facebook - Web Review
I am so ecstatic about my new purchase! I highly recommend getting your vehicle from here! I am so thankful for Jonathan Olinger! He was so personable, sweet, and most of patient! He was so insightful and well educated about each car I asked about. I was very comfortable with making my purchase... Go to site
Google Review
Thank you to Dustin Durham for guiding us through the ordering process, for answering all our questions and for celebrating the arrival of our GLE 450! This sales rep makes CUSTOMER service his priority... Go to site
Cars.com Review
These people go above and beyond what is expected. We are new to the area and travel extensively so have gotten to know many dealerships throughout the country. These folks set a new standard and it is a very, very high bar. Lorri Garrett was my service advisor and she's excellent. John Bailey is... Go to site
DealerRater Review
These people go above and beyond what is expected. Our is a new 450 GLS and Lori Garrett (Service) and John Bailey (Sales) are taking great care of us. We are new to the area and travel extensively so I have gotten to know many dealerships throughout the country. These folks set a new standard and... Go to site
Facebook - Web Review
Search for a new car began this year and decided to check out the SUV line at Music City Mercedes. They did not have the car that fit my wish list completely but they DID have a very knowledgeable sales rep. Dustin Durham answered all our questions, provided us with options and made the ordering... Go to site
Yelp Review
Decided to find a new car and chose Music City Mercedes to investigate the new SUV lineup. Dustin Durham was our sales rep and he answered each question completely and thoroughly, allowing the choice of options for our car choice. What a great example of CUSTOMER service! He made the journey an... Go to site
Google Review
First time buyer. Dustin, Phillip and Keith made this process extremely easy and painless. Dustin kept me up to date throughout the entire process. The honesty and professionalism was top notch. I recommend checking this location out of you are in the market for a new car. Go to site
Google Review
John Bailey was my salesman.. John was very personable, respectful and knowledgeable.. John really took care of me from ordering, shipping, and delivery of my vehicle. And I received a very nice gifts from him!! Thanks John youre the Best!!! . Go see him he will not disappoint you he makes you feel... Go to site
Google Review
Stanley, John Bailey and Everyone I highly recommend MB of Music City because they are the opposite of all other dealers. We moved to the area and started with getting our GLS 450 serviced here for a few years. Stanley was so impressive I ask him on our last visit to have someone show us some new... Go to site
The whole team was great. My sales consultant, Bea Mohsenin, worked with me every step, kept me informed on the progress on my car and walked me through all the details at delivery. Go to site
Yelp Review
Jonathan Olinger was a great salesman, highly recommend him and the dealership overall. Go to site
Facebook - Web Review
Jonathan Olinger was a great salesman. He made the process very easy. Go to site
Google Review
Stanley, John Bailey and Everyone I highly recommend MB of Music City because they are the opposite of all other dealers. We moved to the area and started with getting our GLS 450 serviced here for a few years. Stanley was so impressive I ask him on our last visit to have someone show us some new... Go to site
Google Review
John Bailey was my salesman.. John was very personable, respectful and knowledgeable.. John really took care of me from ordering, shipping, and delivery of my vehicle. And I received a very nice gifts from him!! Thanks John youre the Best!!! . Go see him he will not disappoint you he makes you feel... Go to site
Facebook - Web Review
I highly recommend MB of Music City because they are the opposite of all other dealers. We moved to the area and started with getting our GLS 450 serviced here for a few years. Stanley was so impressive I ask him on our last visit to have someone show us some new autos. Stanley is mindful of the... Go to site
DealerRater Review
We have always had a wonderful experience and been treated so very kindly from John Bailey in Sales to Stanley in service top notch people. Go to site
Cars.com Review
Salesman Scott Halpern was super. Need to look into the prep, service department. I checked all fluids and air filter when I got home, as I do with all my purchases. Opened air filter to check, to my surprise found dog food and packing peanuts inside, almost 2 cups full, evidently brought in by... Go to site
Google Review
First time buyer. Dustin, Phillip and Keith made this process extremely easy and painless. Dustin kept me up to date throughout the entire process. The honesty and professionalism was top notch. I recommend checking this location out of you are in the market for a new car. Go to site
Google Review
This place is awesome! Go visit Scott Helpern this guy bent over backwards for us to get things right! He was knowledgeable, great communication, and the service you could not ask for better service than he gave us! Thank you Scott for all you help means alot to us!!! Go to site
Google Review
Mercedes Benz of Music City stands out in all of the best ways with World-Class Service and an entire staff that is genuine and interested in making sure you have an outstanding experience. Special thanks to the best salesperson Ive met, and can I say just best person generally here, John Bailey for... Go to site
Google Review
Mercedes Benz of Music City stands out in all of the best ways with World-Class Service and an entire staff that is genuine and interested in making sure you have an outstanding experience. Special thanks to the best salesperson Ive met, and can I say just best person generally here, John Bailey for... Go to site
Facebook - Web Review
Amazing all around! Big shout out to Sam Cavett, Killian Davis and Keith Ertell. Thank you guys so much! From the moment I ordered my vehicle I got nothing but the best care and service. The car was delayed due to circumstances beyond the dealerships control. Even so, they made every effort to keep... Go to site
Yelp Review
Amazing all around! Big shout out to Sam Cavett, Killian Davis and Keith Ertell. Thank you guys so much! From the moment I ordered my vehicle I got nothing but the best care and service. The car was delayed due to circumstances beyond the dealership's control. Even so, they made every effort to keep... Go to site
Cars.com Review
Amazing all around! Big shout out to Sam Cavett, Killian Davis and Keith Ertell. Thank you guys so much! From the moment I ordered my vehicle I got nothing but the best care and service. The car was delayed due to circumstances beyond the dealerships control. Even so, they made every effort to keep... Go to site
Amazing all around! Big shout out to Sam Cavett, Killian Davis and Keith Ertell. Thank you guys so much! From the moment I ordered my vehicle I got nothing but the best care and service. The car was delayed due to circumstances beyond the dealerships control. Even so, they made every effort to keep... Go to site
Yelp Review
Came here for my service B, a few months ago when the snow storm came through. We ended up getting a 2021 GLA loaner and we fell in love! They were very friendly and helpful. My name was across the top on the tv as we pulled in. I believe the person who helped us was named Brent or something along... Go to site
Google Review
This place is awesome! Go visit Scott Helpern this guy bent over backwards for us to get things right! He was knowledgeable, great communication, and the service you could not ask for better service than he gave us! Thank you Scott for all you help means alot to us!!! Go to site
CarGurus Review
Had a great interaction with them, including solid follow-up. Still reviewing the features of the car to determine if it has certain features I'm looking... Go to site
Facebook - Web Review
Our entire experience with Killian Davis and Mercedes-Benz of Music City has been fantastic. Killian was very efficient and made buying our new vehicle a breeze. Go to site
CarGurus Review
Great feedback, took care of business, all went very smoth. Go to site
Warmly greeted, prompt service and great communication from Stanley Carmichael. Go to site
Google Review
Had great experience at Mercedes-Benz of Music City. My third Mercedes with them. Highly recommend John Bailey and Jonathan, good knowledge! Thank you! Go to site
Google Review
This is my first experience with MB! I have had the pleasure of owning many high end cars and this is my first with Mercedes. This experience was the best I have ever had - seamless, low pressure and efficient. Jonathan Olinger was professional and ensured I had a very smooth transaction. Jonathan... Go to site
Google Review
Scott Halpern made the process extremely quick, efficient, and informative. Would recommend to anyone looking for a new vehicle. Go to site
Google Review
Emilio Valdivia5 star sales associate @ Mercedes Benz of Music Citysuper easy to work with /no hard pressurevery helpful knowledgeable and accommodatingvery knowledgeable of vehicle specs and featuresbest experience at auto dealer i have hadthanks Go to site
Google Review
Jeff was great! This was my first time here helpful and friendly. Go to site
Google Review
Worst experience of my life. Purchased a Certified Pre-Owned E63S for around $90K, intake dropped as soon as it was delivered. One year later, continuing to have multiple reliability issues, recalls, you name it: From a CERTIFIED PRE OWNED Mercedes that been through "155 point vigorous inspection".... Go to site
Google Review
Awesome service and awesome folks. Emilio Valdivia and DJ are two of the best guys to work with. They are experts in everything MB, and I would recommend them to anyone. Clean facility and great family environment. If you want a hassle-free, 10 out of 10 experience then this is the place to go. ... Go to site
Google Review
The folks at MB of Music City were absolutely fantastic to work with! From the moment I called to schedule maintenance for some safety recalls, to having to reschedule on them twice, to my service associate Brent who treated me with the utmost respect from the get-go, it was a pleasure doing... Go to site
Google Review
My experience was one of best. Ive bought a few car in my life but the experience that I had here was beyond my expectations. Dustin was very informative and courteous. He made the process of picking and buying a car so easy. I highly recommend this dealership. Go to site
Google Review
I do not normally give negative reviews but my experience at MB of Music City Service department warrants one. From start to finish, 100% TERRIBLE. A perfect 10 in .poor communication, honoring quoted price (charged me more than the written quoted price once notified I would be using their service... Go to site
Google Review
Incredible experience. Jonathan Olinger treated us like gold, despite our schedule constantly shifting around. After finding our ideal vehicle, Jonathan gave us the deal we wanted with minimal negotiation. This is the way car buying should be. Six out of five stars. Go to site
Google Review
I had an appointment today to have my windshield replaced and I had the best experience, Jeff in service and Geneva in parts were so helpful and kind. Thank you both! You will Not find a better place to buy or service your Mercedes! A++ Go to site
Google Review
Kate Cardin and her teammates made my buying experience top notch. I drive in from Memphis to see the car I wanted and I was in out within Two hours. Thanks again for the great car .Sam Go to site
Facebook - Web Review
Best Experience buying a car to date, Bea made the process as seamless as possible, She has followed up after the sale to make sure that I am pleased with the car. Bea and the whole group at Mercedes-Benz of Music City are fantastic. Go to site
Google Review
I was happy with the dealership at first - purchased three cars in less than two years. I had problems with one vehicle getting a part ordered and installed, but that finally got resolved after 4-6 weeks. Then after the third purchase there was an obvious change with the dealership. I couldn't get... Go to site
Google Review
Great place, great service!!! Bea Mohsenin is our sales person and she is the best..Jason W Go to site
Google Review
Awesome service and awesome folks. Emilio Valdivia and DJ are two of the best guys to work with. They are experts in everything MB, and I would recommend them to anyone. Clean facility and great family environment. If you want a hassle-free, 10 out of 10 experience then this is the place to go. ... Go to site
Google Review
I was happy with the dealership at first - purchased three cars in less than two years. I had problems with one vehicle getting a part ordered and installed, but that finally got resolved after 4-6 weeks. Then after the third purchase there was an obvious change with the dealership. I couldn't get... Go to site
Facebook - Web Review
Awesome service experience with Jeff Mullens! Go to site
Google Review
Jeff was great! This was my first time here helpful and friendly. Go to site
Google Review
Had great experience at Mercedes-Benz of Music City. My third Mercedes with them. Highly recommend John Bailey and Jonathan, good knowledge! Thank you! Go to site
We had a great experience, Killian Davis look after all our needs. His communication is excellent keeping updated through the whole buying process. Thank you Go to site
Cars.com Review
Mike Karle was a joy to deal with during our recent purchase. He was prompt and thorough in responding to all questions. I could not have asked for a more enjoyable buying experience Go to site
Google Review
This is my first experience with MB! I have had the pleasure of owning many high end cars and this is my first with Mercedes. This experience was the best I have ever had - seamless, low pressure and efficient. Jonathan Olinger was professional and ensured I had a very smooth transaction. Jonathan... Go to site
Google Review
My experience was one of best. Ive bought a few car in my life but the experience that I had here was beyond my expectations. Dustin was very informative and courteous. He made the process of picking and buying a car so easy. I highly recommend this dealership. Go to site
Google Review
I do not normally give negative reviews but my experience at MB of Music City Service department warrants one. From start to finish, 100% TERRIBLE. A perfect 10 in .poor communication, honoring quoted price (charged me more than the written quoted price once notified I would be using their service... Go to site
Cars.com Review
Brooks Lannert helped us trade in our 2017 E Class for a new 2021 GLS. He did a great job and the dealership was efficient and very professional in the sale. Go to site
Facebook - Web Review
Google Review
Incredible experience. Jonathan Olinger treated us like gold, despite our schedule constantly shifting around. After finding our ideal vehicle, Jonathan gave us the deal we wanted with minimal negotiation. This is the way car buying should be. Six out of five stars. Go to site
Google Review
I had an appointment today to have my windshield replaced and I had the best experience, Jeff in service and Geneva in parts were so helpful and kind. Thank you both! You will Not find a better place to buy or service your Mercedes! A++ Go to site
Google Review
Scott Halpern made the process extremely quick, efficient, and informative. Would recommend to anyone looking for a new vehicle. Go to site
Google Review
The folks at MB of Music City were absolutely fantastic to work with! From the moment I called to schedule maintenance for some safety recalls, to having to reschedule on them twice, to my service associate Brent who treated me with the utmost respect from the get-go, it was a pleasure doing... Go to site
Facebook - Web Review
The folks at MB of Music City were absolutely fantastic to work with! From the moment I called to schedule maintenance for some safety recalls, to having to reschedule on them twice, to my service associate Brent who treated me with the utmost respect from the get-go, it was a pleasure doing... Go to site
The Service Team at MB of Music City always exceed my expectations - very refreshing in today's environment! Go to site
Facebook - Web Review
Mercedes-Benz of Music City is a first class M-B dealership. We recently ordered and purchased a new GLE 450 there. Ms. Kate Cardin was a great help to us during the ordering process. Kate also handled the delivery of our new GLE 450, and Mr. Zach Romero taught us all about it before we began our... Go to site
they have top notch service of your car, they have top notch customer service and they have a top notch service rep named jeff...i would recommend them 100%!!!! Go to site
Facebook - Web Review
Yelp Review
I just finished my second purchase in three years with MBofMC and it will not be my last. I am a customer for life! The level of service that you will receive at this dealership is not like any you have had in the car buying experience. Emilio Valdivia is the absolute best! He truly cares about your... Go to site
Yelp Review
My husband and I had driven up from Florida in our gl suv. We went to start the trick the next morning and the transmission had locked up! We were so lucky to have this dealership on the Mercedes assist list ! The truck was towed in and the service manager put us at the front of the line as we were... Go to site
I just finished my second purchase in three years with MBofMC and it will not be my last. I am a customer for life! The level of service that you will receive at this dealership is not like any you have had in the car buying experience. Emilio Valdivia is the absolute best! He truly cares about... Go to site
Facebook - Web Review
WORST service experience ever not once, not twice, but 3 times. Second time they had my car for 45 days because part was delayed. Most recent time they did not secure my tire cover on the back (which is a pretty easy and basic thing a dealer should know how to do) and it could have flown off going... Go to site
Facebook - Web Review
After buying my very first, brand new 2021 E53 AMG, it shortly had a defective battery which put it in the shop for almost a month...no fault of MBofMC, and due to Covid and production parts delays, I didn't have my brand new baby for quite a while...but all the while, Stanley kept me informed and... Go to site
Yelp Review
Excellent service. I didn't purchase my E class from this dealership and this was my first time getting service from these guys, so I was very pleasantly surprised when I was greeted and immediately shown to my service advisor, Lori Garrett, who efficiently walked me through the coverage of the... Go to site
CarGurus Review
Fantastic experience. Car was exactly as described. Our sales associate Scott Halpern was excellent. He provided lots of communication and personalized... Go to site
Google Review
Kate Cardin and her teammates made my buying experience top notch. I drive in from Memphis to see the car I wanted and I was in out within Two hours. Thanks again for the great car .Sam Go to site
Facebook - Web Review
Wow!!! Let me just start by saying Xavier Darden (X-Man) is phenomenal hes the absolute BEST great salesman he was so patient with me. Hes very knowledgeable about all the cars on the lot. He just knows his stuff super cool guy. I would recommend him to ANYBODY I promise hes the best. The folks at... Go to site
Recently moved to the Nashville area and brought my car to them for service. Everyone in the service dept was professional and friendly, especially my assigned representative, Jeff Mullins. He kept me constantly informed about the work on my car, which was appreciated. One thing I did like about... Go to site
Facebook - Web Review
Michael Karle was our salesperson. We wanted someone who was knowledgeable, courteous and respectful of our time. Michael was all those things. Everyone we dealt with at the dealership was top notch. We actually reside in Atlanta and love our local dealership there. If we lived in Nashville we... Go to site
Google Review
Worst experience of my life. Purchased a Certified Pre-Owned E63S for around $90K, intake dropped as soon as it was delivered. One year later, continuing to have multiple reliability issues, recalls, you name it: From a CERTIFIED PRE OWNED Mercedes that been through "155 point vigorous inspection".... Go to site
Google Review
Emilio Valdivia5 star sales associate @ Mercedes Benz of Music Citysuper easy to work with /no hard pressurevery helpful knowledgeable and accommodatingvery knowledgeable of vehicle specs and featuresbest experience at auto dealer i have hadthanks Go to site
Facebook - Web Review
I had a great experience. I worked with Lori Garrett and she communicated with me great while my car was getting looked at! Go to site
DealerRater Review
I love music city of Nashville. It is a great place. I love the customer service they have it is so warm. Brent is my advisor he is great always make sure everything is done right and you are satisfied. Go to site
DealerRater Review
I received a very courteous, friendly, and very prompt service. Matt was very nice and professional, and people like him are hard to find. I will turn in my other car this Thursday, 3/11/2021 for service. You all are the best!!! Go to site
Cars.com Review
I brought my car in for service and Lori Garrett and the entire service team, including Jacob in the tire department, were extremely friendly and helpful. I would definitely recommend this dealership to anyone in the area. Go to site
Facebook - Web Review
Great place to purchase your first or upgrade vehicle, wonderful service, knowledgeable Sales personnel, comfort atmosphere. I will return to purchase another vehicle soon! Go to site
Cars.com Review
Great experience at MB of Music City. Kate Cardin made the whole process easy and handled all the details. I would absolutely recommend her to anyone in the market. Go to site
Google Review
Very helpful staff very polite spoke with andy in the parts department very nice employee ordered the parts i needed helped me out 10/10 best of the best at mercedes benz of music city Go to site
Google Review
Thank you to John Bailey and Philip Johnson for helping to get me into the perfect SUV. You were a pleasure to work with and I couldnt be happier with my decision to purchase from MBOMC! I will definitely refer my friends and family and be back for my next upgrade. Go to site
Google Review
Highly recommend Mercedes of music city. Ask for Kate Cardin. She helped us trade in our old car and buy our new car. Process was very quick and easy. Go to site
Yelp Review
My son is a student at Vanderbilt. I live nowhere near. Cindy, Andy and Jeff Mullins at MB of MC were amazing. Cindy was a most welcoming voice on the other end of the phone as she opened up the inquiry for me. Andy followed in her footsteps by helping me to coordinate the tow to the dealership and... Go to site
Yelp Review
Great service. Ms. Lori Garrett was very kind and efficient. We are grateful for her support. Go to site
Cars.com Review
My sales consultant, Scott Halpern, was wonderful to work with. He found just the right car for me and his professional and friendly customer service went above and beyond my expectations. I am a new fan of the courteous and knowledgable staff at this wonderful dealership! Go to site
Cars.com Review
Pretty much no one on the staff was wearing a mask at all. I watched one staff member sneeze out into the open without covering her mouth or nose and without a proper face covering. There was no social distancing in the seating and customers were in top of each other. There was no indication that we... Go to site
Facebook - Web Review
The scheduling and loaner process was very easy. Drop off was quick and my car was returned clean and on time. Brent was helpful and friendly throughout the process. Go to site
Edmunds.com - Service Review
Took car in for service. Our advisor, Devin Carlisle took great care of us. The service team even found a warranty issue I was not aware of...great job on the inspection. Price is very reasonable. Go to site
Facebook - Web Review
Decided to go to the main dealership for the first time since Ive lived in Nashville mainly to get a recalled part fixed and decided to go ahead and have my regular maintenance service completed there as well. Even though it was undoubtedly a little more pricey, the service was excellent. I had to... Go to site
Edmunds.com - Sales Review
The team at Mercedes Benz of Music City are definitely doing it right. I had a great experience with the team there. The sales person, Mike Karle, had done everything to anticipate my needs and questions throughout the car buying experience, and prepared the car I was coming to review in every... Go to site
Facebook - Web Review
Love the atmosphere and environment of this place. The people are super awesome. And always ready to help you with whatever you need. And the they live by a higher standard. I strongly recommend to anyone who wants to buy a Mercedes to come here. These people will go above and beyond for you. Their... Go to site
Facebook - Web Review
This was the best car buying exp ever! Thank you Scott Halpern. You were amazing!! Happy customer Go to site
Yelp Review
Recently moved here from NYC and this was my first service appointment at MBOMC. My experience was exceptional - just what I had hoped for. I take very good care of my Benz and now feel confident that will continue here in Nashville. My Service Rep, Stanley Carmichael, was professional, courteous... Go to site
DealerRater Review
Great dealorship to work with. Lori G takes great care of me. Everyone is always friendly and professional. Lori takes time to explain the issue and the resolution in a way that is easily understood. Wish you guys were around when I got my Mercedes!!! Thanks to all! Go to site
Facebook - Web Review
My battery died in the midst of the storm. One call to Jeff Mullins and to the mobile service crew, and voila', new battery delivered and installed less than 2 hours later. Thanks to Jeff and the mobile tech, Marcus, for the quick response. Mercedes fan forever. Go to site
Cars.com Review
Over the past two months I've had to take my 2007 Mercedes Benz S550 to this dealership three times. I was having issues with the Air Ride System. Front end was dropping down and not airing back up. Took it in and was told it was a valve that needed to be replaced. $989.00. Did that. Get it... Go to site
Google Review
Thank you to John Bailey and Philip Johnson for helping to get me into the perfect SUV. You were a pleasure to work with and I couldnt be happier with my decision to purchase from MBOMC! I will definitely refer my friends and family and be back for my next upgrade. Go to site
Facebook - Web Review
Jeff in Service is fantastic! Really made getting my vehicle serviced a pleasant and enjoyable experience. Thanks for taking such great care of me and my vehicle. Go to site
Facebook - Web Review
Thank you to John Bailey and Philip Johnson for helping to get me into the perfect SUV. You were a pleasure to work with and I couldnt be happier with my decision to purchase from MBOMC! I will definitely refer my friends and family and be back for my next upgrade. Go to site
DealerRater Review
I purchased a vehicle and had a wonderful experience. My sales person Xavier Darden was very courteous and professional . His patience is to be commended.My wife and I are very pleased. We had a very smooth transaction. Keep up the great work Xavier!! Go to site
Edmunds.com - Sales Review
The level of respect and courtesy to you as a customer show they appreciate your business. Matt and his team were great! Go to site
Yelp Review
My experience at Mercedes-Benz of Music City was excellent! Working with Scott Halpern was an absolute pleasure! He was very knowledgeable, and he made sure I got the perfect car. I will definitely be a returning customer! Go to site
Cars.com Review
Vehicle was received and delivered on time. Service advisor Lori Garrett was prepared and professional. The customer service was excellent and the facilities were accessible and convenient. Go to site
Google Review
Highly recommend Mercedes of music city. Ask for Kate Cardin. She helped us trade in our old car and buy our new car. Process was very quick and easy. Go to site
Facebook - Web Review
The team at MBofMC did a great job making my transaction seamless. Philip Johnson has sold 4 or 5 cars to me and my family over the years and he has always been a consummate professional. I know that if there is an issue I will be taken care of by Philip, Bea and the entire team. All the best... Go to site
Google Review
Very helpful staff very polite spoke with andy in the parts department very nice employee ordered the parts i needed helped me out 10/10 best of the best at mercedes benz of music city Go to site
Yelp Review
I always enjoy my service visits to Mercedes-Benz of Music City. Brent Reed has been my service provider since I have been a customer and I honestly can say he is a true gem. Brents knowledge of what my car needs is always explained to me in detail. Professional, nice and a joy to know that when I... Go to site
Google Review
BEWARE & WARNED!!! After buying Mercedes Benz for over 25 years across the United States Ive NEVER been Ripped off......until I went into this location @ Music City in Nashville Tn. Go to site
Google Review
I taken both my R320 and my GL 550 to MB of Music City and have always been impressed by the level and quality of service. Matt Stewart, in particular, has gone above and beyond on multiple occasions to make sure my service experience was an enjoyable one, even when presenting me with... Go to site
Google Review
The whole time I was being very polite and courteous. But the service advisor I had was very rude and treated me like I was wasting his time. Same as the black lady at the parts counter. They should be ashamed of how they treat their customers. Especially a establishment like this. I would advise... Go to site
Google Review
I stopped in recently for an oil change and left with high praises for the location. Had an opportunity to speak with Sam Cavett and he took the time to discuss the brand and their facility. Thoroughly impressed by the cleanliness of the dealership and the courtesy of the staff. Will absolutely be... Go to site
Google Review
My experience at Mercedes-Benz of Music City was excellent. I can't say enough great things about my sales agent, Killian. He was very professional, provided a high level of customer service and made me feel like a VIP throughout the process. After my purchase, he was very thorough in orienting me... Go to site
Google Review
"From the moment you drive in, it's the best care and attention to your car needs! Courteous, prompt, caring, efficient and friendly. Just to name a few things. Devin was our Service person and as always he sets the standard for everyone else to follow. He was great! Thanks Devin for making our... Go to site
Yelp Review
I purchased my GLC from MB music city a couple months ago. The sales agent, Kate C, was overall responsive to our needs and worked hard to find the car we had requested. She was not at all pushy or pressured us in any way to make a decision which was much appreciated. The service agent Jeff M I... Go to site
Yelp Review
Great people work here! A very friendly staff. Brent in the service department will take care of you . He has been my go to since I have had my car. He is easy to work with and always answers my text when I have a question. The showroom is modern, while you wait on your car, have a snack, sit in one... Go to site
Google Review
Edmunds.com - Sales Review
Can't say enough good things about working with MBZ of Music City! Kate Cardin is just fantastic and made it a truly pleasurable experience from start to finish. She brought the car to my house so I could test drive it, then took care of all the paperwork and delivered the car back to the house. ... Go to site
Yelp Review
Can't say enough good things about working with MBZ of Music City! Kate Cardin is just fantastic and made it a truly pleasurable experience from start to finish. She brought the car to my house so I could test drive it, then took care of all the paperwork and delivered the car back to the house. She... Go to site
Cars.com Review
I contacted Emilio Valdivia to upgrading my GLE to something larger. I had worked with Emilio with the purchase of my GLE and he did such an amazing job, I didnt want to work with any one else. Let me say, he went above and beyond to put me and my husband in the vehicle that worked for us.... Go to site
Facebook - Web Review
Michael Karle was very knowledgeable and friendly. First class service all the way! I will definitely keep coming back. Go to site
CarGurus Review
The best car buying experience I have ever had. From the time I walked in the front door i was greeted with smiling faces, all my questions answered, my... Go to site
Yelp Review
Emily Kelly was great a Tech to work with because she was very professional and communicated very well. I recommend this dealership from all aspects of sales and especially service. Dave Mullendore Go to site
Google Review
BEWARE & WARNED!!! After buying Mercedes Benz for over 25 years across the United States Ive NEVER been Ripped off......until I went into this location @ Music City in Nashville Tn. Go to site
Google Review
"From the moment you drive in, it's the best care and attention to your car needs! Courteous, prompt, caring, efficient and friendly. Just to name a few things. Devin was our Service person and as always he sets the standard for everyone else to follow. He was great! Thanks Devin for making our... Go to site
Yelp Review
Jeff Mullins was our service advisor and was excellent to work with. He got our car in and repaired in no time. Took time to explain what the problem was and repairs made. He didn't make us feel rushed and answered all our questions.Even took time to chat about non car related subjects. Thanks to... Go to site
Google Review
For many years I have been coming to MB of MC. It is, without a doubt, some of the best customer service Ive ever experienced. Every employee I have interacted with has been fantastic. Sam has always been exceptional, professional and accommodating. Ryan is so kind, has gone above and beyond to... Go to site
Google Review
Customer service at this location is great. Everyone is courteous and professional. I got to work with John Bailey, and he definitely made my car buying experience easy, pleasant, and fast. He was absolutely excellent. Go to Mercedes Benz of Music City and ask for John Bailey; he will make sure your... Go to site
Google Review
My experience at Mercedes-Benz of Music City was excellent. I can't say enough great things about my sales agent, Killian. He was very professional, provided a high level of customer service and made me feel like a VIP throughout the process. After my purchase, he was very thorough in orienting me... Go to site
Google Review
I taken both my R320 and my GL 550 to MB of Music City and have always been impressed by the level and quality of service. Matt Stewart, in particular, has gone above and beyond on multiple occasions to make sure my service experience was an enjoyable one, even when presenting me with... Go to site
Google Review
The whole time I was being very polite and courteous. But the service advisor I had was very rude and treated me like I was wasting his time. Same as the black lady at the parts counter. They should be ashamed of how they treat their customers. Especially a establishment like this. I would advise... Go to site
Google Review
As a new employee at the dealership I decided it was important to represent the brand and seal the deal on a new car at Mercedes Benz of Music City. Unfortunately the day after, my new car was hit in a parking lot. Philip Johnson (Used car Sales Manager) helped me inspect the damage and lead me to... Go to site
Facebook - Web Review
The service was exceptional. Stanley CarMichael and the team provided great customer service. Go to site
Yelp Review
New to town and needed to have some routine maintenance on the G Wagon. One of the very few times I didn't feel like I was getting taking complete advantage of. They explained the ins and outs of what needed to be done and the pricing was fair. Work was completed and turnaround time was faster than... Go to site
DealerRater Review
Very helpful Service Center.. Yesterday Stanley did an Awesome job getting the information I needed and taking care of my car! Last year Matt was also showed concerned about my car repair and ensured that it was done.. Ryan I believe with loaner car is on point gets you in and out! At this point... Go to site
Facebook - Web Review
Excellent service! Jeff Mullins is a fantastic service advisor! Go to site
Facebook - Web Review
"I'm very pleased with everything and everyone - from the person I first spoke to when setting the appointment; to Brent Reed, service advisor; Zach Romero, concierge; to the guys who checked me in and escorted me out. I've driven Mercedes for over 20 years and had many dealer visits. This one was... Go to site
Edmunds.com - Sales Review
"I'm very pleased with everything and everyone - from the person I first spoke to when setting the appointment; to Brent Reed, service advisor; Zach Romero, concierge; to the guys who checked me in and escorted me out. I've driven Mercedes for over 20 years and had many dealer visits. This one was... Go to site
Facebook - Web Review
Had a great experience with Mercedes Benz of Music City. Great customer service and my contact Scott Halpern was SUPER! I highly recommend Scott and the dealership. Go to site
DealerRater Review
Very pleased with my first visit to this clean and modern facility. Stanley was very professional and met all my needs to have my car serviced. Go to site
DealerRater Review
Superb service, very nice people, very prompt. My service rep is Stanley Carmichael, He is always pleasant and very helpful. Dealership is well organized, clean, and always a beautiful place to relax. Go to site
DealerRater Review
Wonderful experience. My service advisor,Brent, was friendly and extremely professional. I was extremely pleased with the entire experience. I would recommend this dealership to anyone. Go to site
Google Review
Google Review
I stopped in recently for an oil change and left with high praises for the location. Had an opportunity to speak with Sam Cavett and he took the time to discuss the brand and their facility. Thoroughly impressed by the cleanliness of the dealership and the courtesy of the staff. Will absolutely be... Go to site
Facebook - Web Review
Never in my life have i ever witness spectacular service like i did yesterday....I was greeted immediately by three individuals to assist me with appointment and loaner car....My service agents Jeff and Kevin are service oriented and look out for you like you are the only client they have that... Go to site
DealerRater Review
Devin Carlisle was my Technician and he was awesome. He explained in detail things about my vehicle I didnt know. The entire team at the dealership were professional! Go to site
Yelp Review
I had an excellent experience from start to finish. Dustin helped me from the beginning to the end. He made the process super easy. DJ in finance was also great! Love this Mercedes Benz and will definitely continue doing business with them! Go to site
Yelp Review
Amazing experience for my 1st (definitely not the last) Mercedes-Benz purchase! Thank you Killian for getting the ball rolling and answering my many, many questions and concerns. The entire customer care experience, in my opinion, is 2nd to none! Go to site
CarGurus Review
Very pleasant to deal with.. would definitely go back for another car when needed!!! Go to site
Yelp Review
Great experience. Drove in from out of state and was driving home in a new vehicle later that day. Bea was especially helpful In ensuring the vehicle was everything I was looking for and made the process very easy. Go to site
Yelp Review
I had a great experience buying my new 2021Mercedes-Benz from Brooks Lannert. Honest, informative and not pushy. Highly recommend asking for him. Go to site
Edmunds.com - Sales Review
The service was 5 star. Bea and Sam made my daughters first car purchase for her birthday a very great memory. Thank you all so much from the Shaw's. Go to site
Google Review
John helped me out with the ultimate solution of what I was looking for and absolutely delivered on it. Go to site
Google Review
I have an engine check light on in a Mercedes sprinter van (I drove all the way from Texas after spending thousands of dollars to fix my van) my check engine light comes on and the shop of TN says they can not even put a reader up to it!? Huh... some Mercedes shop. Go to site
Google Review
What a great buying experience! We flew from NC to TN to purchase a car and John Bailey took excellent care of us. I am so happy with my AMG E 53! Thanks John and we hope to be back in the future! Go to site
Google Review
My husband and I recently purchased our 2nd C300 from MB of Music City. We had a fantastic experience with our Sales Client Advisor, Bea Mohesnin. Bea is very knowledgeable and took time to show us all of the features of the car, as well as making sure we were completely satisfied.The car we... Go to site
Google Review
We were shopping for a GLS and found some deals elsewhere but the friendly attention and persistence of our sales associate, John Bailey, is what kept us coming back to look at the GLS at Mercedes Music City. They gave us a very fair deal and made it a painless experience. Go to site
Google Review
Customer service at this location is great. Everyone is courteous and professional. I got to work with John Bailey, and he definitely made my car buying experience easy, pleasant, and fast. He was absolutely excellent. Go to Mercedes Benz of Music City and ask for John Bailey; he will make sure your... Go to site
Google Review
As a new employee at the dealership I decided it was important to represent the brand and seal the deal on a new car at Mercedes Benz of Music City. Unfortunately the day after, my new car was hit in a parking lot. Philip Johnson (Used car Sales Manager) helped me inspect the damage and lead me to... Go to site
Google Review
My husband and I had been trying to find a car for our daughter for quite some time. We had dealt with numerous MB dealerships, until we called MB of Music City, where everything had changed for us. From the start of our first phone call to MB of Music City, and throughout our entire car buying... Go to site
Google Review
We had gotten an SUV a couple months ago, and Scott helped to make the process as easy and enjoyable as possible. It was a very good experience, and the vehicle is really nice! All thanks to Scott and his friendly personality. Go to site
Google Review
For many years I have been coming to MB of MC. It is, without a doubt, some of the best customer service Ive ever experienced. Every employee I have interacted with has been fantastic. Sam has always been exceptional, professional and accommodating. Ryan is so kind, has gone above and beyond to... Go to site
Yelp Review
Another GREAT experience at Music City MB. By far the most friendly and helpful MB dealership in middle TN. We had repeat issue with our MB that Kevin Taylor (Service Manage) stepped into handle and we could not have been happier. Also bought a new GLE 350W from Killian Davis who was superb to work... Go to site
Google Review
Cars.com Review
My second time as a customer at MBofMC. Emilio Valdivia was amazing! He got me the car I wanted at a great price. Thanks again Emilio, Sam Cavett and everyone at Mercedes Benz of Music City! Go to site
DealerRater Review
My service advisor Brent was the best...professional and helpful. He was ready for me when I arrived and my vehicle was ready when I returned for pick up. Go to site
Edmunds.com - Sales Review
Second time I have been a customer at MBofMC. Emilio Valdivia is the best! He got me the car I wanted at a great price! Go to site
Yelp Review
Kate Cardin is the BEST!! She is patient and knowledgeable, kind and dependable. This was a MUCH better purchasing experience than my previous at MB of Nashville. Be sure to ask for Kate, she makes the MB experience what it should be Go to site
Facebook - Web Review
I brought my GLS to MB of Music City for a full detailing. Devin Carlisle did a great job keeping me informed on the status of my vehicle, which was delivered on time and looking like it just came off of the showroom floor! All the folks at Mercedes-Benz of Music City did a great job with the... Go to site
Facebook - Web Review
Kate-Downing Cardin made the buying experience fun and easy. No stress and a great vehicle! I will be back! Go to site
Facebook - Web Review
We had a amazing and wonderful experience with the purchase of the 2020 Mercedes-Benz SLC300 Roadster this week. Killian Davis was the best sales consultant and answered over a 100 questions we had!! He conducted himself in a professional and experience manner and returned all calls. After the... Go to site
Google Review
John helped me out with the ultimate solution of what I was looking for and absolutely delivered on it. Go to site
Facebook - Web Review
The overall experience was great Michael was a great help for both me and my wife. He made sure we had everything we needed without long waits and was very polite and not a typical pushy sales person. I would recommend both Mercedes of Music City and Michael personnally Go to site
Edmunds.com - Sales Review
My experience with Mercedes-Benz of Music City while purchasing my vehicle was absolutely amazing! I attended Handel's Messiah last December at Schermerhorn Symphony as they were the sponsor of that symphony. Mercedes-Benz of Music City provided a step and repeat, red carpet entrance, and great swag... Go to site
Facebook - Web Review
The overall experience was great! Kate Cardin did a phenomenal job in making sure the experience was easy and comfortable.....Everyone I dealt with at Music City was fantastic...I highly recommend Kate and Mercedes-Benz of Music City! Go to site
Yelp Review
My experience with Mercedes-Benz of Music City while purchasing my vehicle was absolutely amazing! I attended Handel's Messiah last December at Schermerhorn Symphony as they were the sponsor of that symphony. Mercedes-Benz of Music City provided a step and repeat, red carpet entrance, and great swag... Go to site
Cars.com Review
Thank you so much for squeezing me in on a busy Saturday before Christmas! Everyone I have encountered at the dealership, especially my regular service advisor Jeff Mullins as well as the express service advisor team, have been beyond helpful and hospitable every time I've visited the dealership. Go to site
Facebook - Web Review
Or salesperson, Emilio Valdivia, was excellent! Overall experience was outstanding. Go to site
Facebook - Web Review
Brooks Lannert, Killian Davis, and everyone else at MBofMC made our experience very comfortable and smooth. They go the extra mile to make the customer happy. We recommend them highly. Go to site
Edmunds.com - Sales Review
M-BMC, Emilio Valdivia, was extremely supportive during these times. When delays in the supply chain delayed my new vehicle beyond the expiration of my existing lease (not a Mercedes) Emilio made sure I had a Mercedes to drive in the days in between. Go to site
Google Review
We received amazing assistance, prompt responses, and honestly the best overall car purchasing/trade in experience ever, from John Bailey at Mercedes Benz Music City. He provided the needed information and requested what was needed from us in such an efficient manner; we walked out that night with... Go to site
Google Review
My husband and I recently purchased our 2nd C300 from MB of Music City. We had a fantastic experience with our Sales Client Advisor, Bea Mohesnin. Bea is very knowledgeable and took time to show us all of the features of the car, as well as making sure we were completely satisfied.The car we... Go to site
Google Review
We just purchased a new Mercedes SUV and had a great experience at Mercedes-Benz of Music City. Much of this rating was dependent on the very professional and yet personable dealing with Dustin Durham as our sales associate. Dustin was quick to respond to all of our inquires and was sensitive to... Go to site
Google Review
My husband and I had been trying to find a car for our daughter for quite some time. We had dealt with numerous MB dealerships, until we called MB of Music City, where everything had changed for us. From the start of our first phone call to MB of Music City, and throughout our entire car buying... Go to site
Google Review
John Bailey at Music City Mercedes-Benz is fabulous. We met him 18 months ago when we were looking to trade cars but at the time he didn't have what we were looking for. John listened. He called when he had something for our consideration but at that time it still didn't seem right. Today we... Go to site
Google Review
I have an engine check light on in a Mercedes sprinter van (I drove all the way from Texas after spending thousands of dollars to fix my van) my check engine light comes on and the shop of TN says they can not even put a reader up to it!? Huh... some Mercedes shop. Go to site
Facebook - Web Review
I had what I thought was a brake issue. My service advisor, Jeff Mullins, informed me otherwise. His honesty and integrity will keep me coming back for service. I also value the valet service. Great people and great service! Go to site
Facebook - Web Review
Ive driven Mercedes for 25 years & never had a worse experience than at music city dealership. I was worse than scammed & ignored when I questioned them @ ask for resolution Go to site
Google Review
We had gotten an SUV a couple months ago, and Scott helped to make the process as easy and enjoyable as possible. It was a very good experience, and the vehicle is really nice! All thanks to Scott and his friendly personality. Go to site
Google Review
What a great buying experience! We flew from NC to TN to purchase a car and John Bailey took excellent care of us. I am so happy with my AMG E 53! Thanks John and we hope to be back in the future! Go to site
Cars.com Review
Had the best car buying experience ever had, the saleman killian D. was very knowledgeable and professional.great dealer and great people. will be back in the near future. Go to site
Edmunds.com - Sales Review
I drove so many different models that I got confused on the letters! Xavier Darden is the most patient, pleasant man I've ever dealt with. I decided on the GLC-300 4matic and picked it up yesterday. I couldn't be more grateful to him for taking the time to allow me to try all the suvs. I have the... Go to site
Google Review
Cars.com Review
I had a very good experience. Jeff allowed my to choose the service I wanted "a la carte" instead of trying to sell me a service "package" with items that I didn't need or want. Very friendly and informational staff. Good communications. Good turn-around time. My car runs like new, though I didn't... Go to site
Google Review
another wonderful buying experience our second in two years with music city mb. brian moseman the manager and killian our sales person were smart warm and easy to understand during the buying process great place to do business Go to site
DealerRater Review
Great detail on my car!! Thank you Lori Garret! Super nice and very professional!! I took car in for air bag recall and they fixed my recall! Go to site
Facebook - Web Review
A great experience from start to finish! Bee, in sales, was very attentive and sweet as can be from the get go! She is very personable and answered every last question. Sam, the sales manager, did everything he could to help us get the deal done! And keith, in finance, made everything quick and easy... Go to site
Facebook - Web Review
I typically dread the car buying process but Katie Cardin made it easy, fun and we walked out with the right car for our style and budget in 2 hrs. Thanks Katie! Go to site
Yelp Review
Had a great experience buying my first Mercedes. Our sales person Scott Halpern was fantastic. Took a lot of time to walk me through all the different options, test drove a ton of cars and never pushed me to buy. I actually left without buying a car and was pleasantly surprised that there was no... Go to site
Edmunds.com - Service Review
Very professional and accommodating. Lori Garrett was very helpful will definitely be back Go to site
Yelp Review
Matt is an amazing team member at Mercedes Benz of Music City - he has been my service rep through two vehicles and for the entire time that this location has been open! Go to site
Facebook - Web Review
I highly recommend working with Emilio Valdivia on your next Mercedes purchase. Very helpful, friendly and professional throughout. Excellent experience! Go to site
Facebook - Web Review
I took my Mercedes in for a few recall issues to be taken care of, Lori Garrett, Ryan and the Service Center team were awesome! I had a few other things taken care of as well, I was given a beautiful loaner car while repairs were being made, the lounge area was great, customer service was also... Go to site
Yelp Review
Top-notch service!! I had a big service performed that can usually take several hours, but Devin, my service advisor understood my need to be in and out quickly and was able to have everything done in record time. He didn't skip any details (even noticing my wipers needed to be replaced). I drove... Go to site
Yelp Review
I always appreciate the care we receive at MBMC. Stanley does a great job along with the rest of the team there. Go to site
Cars.com Review
I took my Mercedes in for a few recall issues to be taken care of, Lori Garrett, Ryan and the Service Center team were awesome! I had a few other things taken care of as well, I was given a beautiful loaner car while repairs were being made, the lounge area was great, customer service was also... Go to site
Edmunds.com - Service Review
I took my Mercedes in for a few recall issues to be taken care of, Lori Garrett, Ryan and the Service Center team were awesome! I had a few other things taken care of as well, I was given a beautiful loaner car while repairs were being made, the lounge area was great, customer service was also... Go to site
Cars.com Review
Brent was excellent. We bought our past cars in Cool Springs but will be looking at buying our next cars from Music City because of your service department. Go to site
Facebook - Web Review
Brent was excellent. We bought our past cars in Cool Springs but will be looking at buying our next cars from Music City because of your service department. Go to site
Yelp Review
Brent was excellent. We bought our past cars in Cool Springs but will be looking at buying our next cars from Music City because of your service department. Go to site
Yelp Review
Me and my wife have not had great experiences so far. I specifically wrote out what items I wanted serviced on our G Wagon. Only half of it was done correctly and the other half completely wrong. They also added charges that we did not approve of and didn't communicate properly. As of today, no one... Go to site
CarGurus Review
Good prompt response Go to site
Cars.com Review
We looked around the country for a CPO GLS. We purchased from John Bailey at Mercedes of Music City and would do it again! It was a great experience. Thanks! Go to site
Yelp Review
Based on great reviews, we scheduled our first 10,000 mile Service A on our GLS 450 which we bought in CA. When I later checked to ask price, I was quoted $487 for essentially an oil change and tire rotation!!!! My CA dealer said it should be around $250 max. MB of Nashville quoted $347 and had a... Go to site
Facebook - Web Review
Scott Halpern and team at Mercedes Benz of Music City were excellent in getting us situated in new cars we love. We moved from NYC (where we had no car for 5 years) and the team at MBofMC were not only welcoming but made the process seamless, easy and enjoyable. Go to site
DealerRater Review
Scott Halpern and team at Mercedes Benz of Music City were excellent in getting us situated in new cars we love. We moved from NYC (where we had no car for 5 years) and the team at MBofMC were not only welcoming but made the process seamless, easy and enjoyable. Go to site
Yelp Review
I had my car in for motor mounts to be replaced and my service rep did well beyond just helping me out. Just great people to work with 5 stars Go to site
Yelp Review
Scott Halpern and team at Mercedes Benz of Music City were excellent in getting us situated in new cars we love. We moved from NYC (where we had no car for 5 years) and the team at MBofMC were not only welcoming but made the process seamless, easy and enjoyable. Go to site
Edmunds.com - Sales Review
Scott Halpern and team at Mercedes Benz of Music City were excellent in getting us situated in new cars we love. We moved from NYC (where we had no car for 5 years) and the team at MBofMC were not only welcoming but made the process seamless, easy and enjoyable. Go to site
Google Review
Google Review
We were shopping for a GLS and found some deals elsewhere but the friendly attention and persistence of our sales associate, John Bailey, is what kept us coming back to look at the GLS at Mercedes Music City. They gave us a very fair deal and made it a painless experience. Go to site
Google Review
Google Review
This Mercedes dealership is great, Zack is very helpful with everything. Highly recommend if you're a old lady like me thats clueless. Go to site
Google Review
Recently leased a new SLC 300 Roadster with the assistance of Dustin Durham. Great experience! Thanks Dustin! Go to site
Google Review
Great selection and the facilities are incredible...Needed a car quickly and Brooks delivered with great service and a great price. Go to site
Google Review
John Bailey was a pleasure to work with! Highly professional and always helpful with all my needs! Go to site
Google Review
Oh happy day is here new car with the help of Scott Halpern! What a fun morning buying this vehicle with the help of Scott! He is very knowledgeable and patient. Please anyone if you are thinking about buying a Mercedes call Scott. Great customer service throughout the building! Go to site
Google Review
I honestly was just coming to look at an SUV to see why it was priced so low. Clear carfax and history, so I went to the dealership to see it in person. Staff was amazing and Dustin walked me through the process with ease. 1st time buying through a major dealership and it could not have been any... Go to site
Google Review
This is the place to buy! Scott Halpern had the best customer service buying from a state away he showed great representation of the vehicle and answered any questions and concerns!! Was very top notch! Highly happy customer! Go to site
Google Review
My experience at this dealership was fantastic. My sales consultant, Dustin Durham, was so incredibly nice, patient and not pushy whatsoever. If I could have rated him with 6 stars I would have. This process was seamless and effortless, and I am so thrilled about my new SLC 300!!! Thanks Dustin! Go to site
Google Review
They are extremely friendly and very helpful. If you are looking to buy a car ask for Beatrix. She is amazing at what she does. She goes above and beyond for her clients. Highly recommend!!! Beatrix thank you Go to site
Google Review
Scott Halpern is the only Mercedes salesperson I will ever do business with. He is not only professional but very personable. Scott does not sell you a vehicle, he assist you in selecting just the right vehicle to match your lifestyle. You will be 100% satisfied with your purchase. Go to site
Google Review
Sent in an Internet lead on a car that I was interested in. Probably within about five minutes my Internet inquiry was answered by Scott who also sent me an electronica folder on the vehicle. After reviewing the information that was sent to me we made an appointment. When I got there the car is... Go to site
Google Review
Salesman John Bailey was absolutely terrific! The experience I had with him and Mercedes-Benz of Music City was absolutely A+! I am a raving fan and will be back again and again -- as will my friends! Thank you John and MB of Music City!! I couldn't be more excited to build a long-term... Go to site
Google Review
Every time I come here the service is amazing. Zack espcially, he is always so so nice and helps me with everything I need on the spot. He always has the best attitude and biggest smile. Knows everything about every car here! Come to MBofMC for Mercedes needs. Go to site
Google Review
We received amazing assistance, prompt responses, and honestly the best overall car purchasing/trade in experience ever, from John Bailey at Mercedes Benz Music City. He provided the needed information and requested what was needed from us in such an efficient manner; we walked out that night with... Go to site
Google Review
Bea Mohsenin, worked with my wife and I tirelessly, until we found the RIGHT car, at the right price. The management also went out of their way to make the experience that much better. When its time for a new car you bet I will go back and buy another car from Bea Mohsenin and Nick Saban! Roll Tide! Go to site
Google Review
We just purchased a new Mercedes SUV and had a great experience at Mercedes-Benz of Music City. Much of this rating was dependent on the very professional and yet personable dealing with Dustin Durham as our sales associate. Dustin was quick to respond to all of our inquires and was sensitive to... Go to site
Google Review
Wow, what an amazing experience. My husband and I went to Mercedes-Benz of music city to just consider getting me a vehicle to replace the one that had been in an accident. Scott came up to the front desk and met us and immediately was helpful. We told him we really didnt need any help and he said... Go to site
Google Review
John Bailey at Music City Mercedes-Benz is fabulous. We met him 18 months ago when we were looking to trade cars but at the time he didn't have what we were looking for. John listened. He called when he had something for our consideration but at that time it still didn't seem right. Today we... Go to site
Google Review
John Bailey was just the right salesman for us. Professional, friendly and super helpful. Love my new car. And, Zach, the tech expert was really good. 5 stars to both for an excellent car buying experience. And, of course, Mercedes is the best car. Go to site
Google Review
Beatrix Mohsenin was the best!! So helpful and sweet the entire time, made sure we got -everything- that we wanted out of our car. She ran around with us all day letting us test drive cars and look at everything. The rest of the staff was amazing as well, so friendly, front desk was amazing. We will... Go to site
Google Review
Dustin was great! Fair prices, beautiful cars and painless process. Friendly sales reps and willingness to work together makes for an excellent experience. I would recommend! Go to site
Google Review
Scott was extremely helpful. The car I came to see sold the night before and he found me an incredible car. Answers every phone call immediately. Great to work with! Go to site
Edmunds.com - Sales Review
I really enjoyed working with my salesperson, Bea Mohsenin, she made the buying process an enjoyable experience. Bea made sure every question was answered and keep my informed on the status of vehicle order (GLS 450) from start to delivery. Go to site
Google Review
Bad customer service. Go to site
Google Review
I drop of my car on 11-02-2020 at 9:30am they said we will call you this evening and the didnt call me then I call them around 4pm they said we still didnt take it to the garage they said we will call you tomorrow still they didnt call me then I call them on 11-03-2020 the still said we didnt... Go to site
Google Review
Dropped in for some help with my GLC 43 AMG that I recently had shipped from Texas and was assisted by Concierge (Zack Romero). All questions were answered - also offered to set up my remote start app. First time to visit this dealership, will return for service in future. Go to site
Facebook - Web Review
Really knowledgeable staff. Treated us like we were their most important customer. Even watched the Alabama/Auburn game with the GM Edwin Vickery. Definitely has a family feel and extremely welcoming. Couldnt be more impressed. Not a sterile environment like some dealerships. Go to site
DealerRater Review
waited for service to be completed - customer lounge is very comfortable. Thanks for the drinks and ice cream. My service advisor, Lori, kept me informed and provided me estimates on waiting time. My sales rep, Kate always comes by to say Hello when i'm in for service. Everything about MBofMC... Go to site
Facebook - Web Review
I had an amazing experience. I specifically worked with Xavier, Phil, and DJ and they made the process smooth and seamless. Id highly recommend Xavier Darden as your go to salesman, as he was extremely professional and knowledgeable about this specific luxury line of vehicles. He ensured all my... Go to site
Facebook - Web Review
Excellent service, friendly and knowledgeable. No pressure tactics and respectful of my time. Go to site
Edmunds.com - Sales Review
Just picked up a new GLE from MB of Music City. Great experience! Kate did a great job for us. She answered all of our questions and helped us through the ordering process to make sure we got everything we wanted. We were updated all the way through the building process until delivery. Go see... Go to site
Google Review
Google Review
John Bailey was just the right salesman for us. Professional, friendly and super helpful. Love my new car. And, Zach, the tech expert was really good. 5 stars to both for an excellent car buying experience. And, of course, Mercedes is the best car. Go to site
Google Review
Oh happy day is here new car with the help of Scott Halpern! What a fun morning buying this vehicle with the help of Scott! He is very knowledgeable and patient. Please anyone if you are thinking about buying a Mercedes call Scott. Great customer service throughout the building! Go to site
Facebook - Web Review
great experience with the purchase of our GLE. Go se Kate. She will take great care of you! Go to site
Google Review
They are extremely friendly and very helpful. If you are looking to buy a car ask for Beatrix. She is amazing at what she does. She goes above and beyond for her clients. Highly recommend!!! Beatrix thank you Go to site
DealerRater Review
Great Sales Person-Xavier Darden, Great Car Dealership. Very Positive Customer Service. Everyone very Friendly. Great Location. Dealership meeting the needs of customers. Very good Customer Service. Go to site
Google Review
This is the place to buy! Scott Halpern had the best customer service buying from a state away he showed great representation of the vehicle and answered any questions and concerns!! Was very top notch! Highly happy customer! Go to site
Yelp Review
I brought my car in for the first time to be serviced. My services advisor, Jeff Mullins, was kind, respectful, knowledgeable, and patient with my questions. He texted information to me throughout the day and made me feel as if I was his only priority. I will definitely return to this dealership and... Go to site
Yelp Review
Matt Stewart was a great help and friendly guy. Go to site
Google Review
This Mercedes dealership is great, Zack is very helpful with everything. Highly recommend if you're a old lady like me thats clueless. Go to site
Facebook - Web Review
Wonderful experience the first time and every time there after my service advisor there at Mercedes Benz of Music City is Lori Garrett and she always make an extremely easy for me I had service that need to be addressed I was unable to take my truck in but Lori made sure someone came to my house and... Go to site
Yelp Review
Scott Halpern is as good as it gets as a salesperson. Listens and delivers! Rest of shop is also great. Will continue to be our dealership of choice. Go to site
Google Review
John Bailey was a pleasure to work with! Highly professional and always helpful with all my needs! Go to site
Google Review
John Bailey was the very best sales person we have ever encountered!!! The experience of purchasing a car from MB of Music City was super. John was professional, knowledgeable and great to work with at a time when thats important with the stress of 2020! Thank you John! Go to site
CarGurus Review
Outstanding Go to site
Google Review
DealerRater Review
Polite, had all information available without my having to give. The service advisor: Stanley Carmichael was professional and courteous. I live in Florida and get my car serviced here whenever I am in the area visiting family. Go to site
Google Review
Yelp Review
I had my car in for the first service appointment (GLE 53 AMG) and a look at updating the electronic console. Brent Reed was my service advisor and every aspect of the visit was excellent. I had a loaner car ready to go, he addressed every detail as though it was his own car, and it was quickly... Go to site
Facebook - Web Review
they have excellent service Go to site
DealerRater Review
TO VIEWER: This is the review before the response from owner deleted the response to this review. Which i already screenshot before it was deleted !!!!😛 And there is a screenshot of the response in the attachments. The response from owner name is Amy her email is... Go to site
Google Review
I drop of my car on 11-02-2020 at 9:30am they said we will call you this evening and the didnt call me then I call them around 4pm they said we still didnt take it to the garage they said we will call you tomorrow still they didnt call me then I call them on 11-03-2020 the still said we didnt... Go to site
Google Review
Just bought a new car from MBMC and were delighted with the whole process. Our sales consultant, Bea Mohsenin, was very professional and friendly. She is extremely knowledgeable about cars in general and was very helpful in getting us the right car. We knew the style of car we wanted and Bea took... Go to site
Google Review
We cannot say enough about the quality of service we have received from John Bailey! We leased our G Wagen from John several months ago...Recently,we had an issue while traveling and the local dealership where we were was absolutely no help whatsoever. When I reached out to John, he not only... Go to site
Google Review
I honestly was just coming to look at an SUV to see why it was priced so low. Clear carfax and history, so I went to the dealership to see it in person. Staff was amazing and Dustin walked me through the process with ease. 1st time buying through a major dealership and it could not have been any... Go to site
Google Review
Salesman John Bailey was absolutely terrific! The experience I had with him and Mercedes-Benz of Music City was absolutely A+! I am a raving fan and will be back again and again -- as will my friends! Thank you John and MB of Music City!! I couldn't be more excited to build a long-term... Go to site
Google Review
Sent in an Internet lead on a car that I was interested in. Probably within about five minutes my Internet inquiry was answered by Scott who also sent me an electronica folder on the vehicle. After reviewing the information that was sent to me we made an appointment. When I got there the car is... Go to site
Google Review
Purchased my first 2020 Mercedes in Sept after being a loyal Lexus owner for many years. Brooks Lannert of MB Music City was informative, friendly and easy to work with in making our purchase seamless. He has continued to be helpful and I feel no hesitation to contact him if I have any questions. If... Go to site
Google Review
Wow, what an amazing experience. My husband and I went to Mercedes-Benz of music city to just consider getting me a vehicle to replace the one that had been in an accident. Scott came up to the front desk and met us and immediately was helpful. We told him we really didnt need any help and he said... Go to site
Google Review
Mercedes -Benz of music city in Nashville TN is first class! The entire staff there are helpful and very knowledgeable! We have bought from almost every dealership in the Nashville area and no ones costumer service or dealership compares to this one. Its so clean, new, nice, and stocked with... Go to site
Google Review
Best purchase experience ever! Bea was wonderful from the beginning. She made the process seamless and made me feel like I was her only customer. Excellent communication throughout and she even met me in the service bay when I brought my GLB back in for some extra services. The service department... Go to site
Google Review
During a recent purchase of a new GLC 300 SUV at Mercedes-Benz of Music City, my salesperson was John Bailey. John was very Knowledgeable about all the features of each vehicle he showed me. He covered all options necessary for my purchase. This included performance and handling, safety features,... Go to site
Google Review
I've always wanted a Mercedes and a time as such finally presented itself and thanks to John Bailey with Mercedes-Benz of Music City, I am driving my dream car! We looked at several options but I explained to John that I didn't want to settle and he found me the perfect car! The entire process went... Go to site
Yelp Review
As always the service I received when I took my vehicle in to MB Music City was superb. My service advisor Brent kept me informed with everything going on with my vehicle every step of the way before proceeding.He is very good at his job. The service manager Mr. Hudson was even better if that's... Go to site
Yelp Review
The service department is great at Mercedes Benz of Music City. First class customer service. They may not be the cheapest in town, but they're the best! Jeff Mullins is an awesome service advisor. Go to site
Google Review
Great selection and the facilities are incredible...Needed a car quickly and Brooks delivered with great service and a great price. Go to site
Google Review
Recently leased a new SLC 300 Roadster with the assistance of Dustin Durham. Great experience! Thanks Dustin! Go to site
Edmunds.com - Service Review
After scheduling an afternoon appointment for service and tires, the day of the appointment, my schedule unexpectedly changed. However, with a simple text message, Jeff (my go to guy) accommodated my schedule and let me drop the car off at my convenience. While inside, social distancing measures... Go to site
Google Review
My experience at this dealership was fantastic. My sales consultant, Dustin Durham, was so incredibly nice, patient and not pushy whatsoever. If I could have rated him with 6 stars I would have. This process was seamless and effortless, and I am so thrilled about my new SLC 300!!! Thanks Dustin! Go to site
Google Review
Every time I come here the service is amazing. Zack espcially, he is always so so nice and helps me with everything I need on the spot. He always has the best attitude and biggest smile. Knows everything about every car here! Come to MBofMC for Mercedes needs. Go to site
Google Review
They are extremely friendly and very helpful. If you are looking to buy a car ask for Beatrix. She is amazing at what she does. She goes above and beyond for her clients. Highly recommend!!! Beatrix thank you Go to site
Google Review
Google Review
Google Review
Dustin was great! Fair prices, beautiful cars and painless process. Friendly sales reps and willingness to work together makes for an excellent experience. I would recommend! Go to site
Yelp Review
I have been having my car serviced at Music City Mercedes since the day they opened. The service is absolutely TOP NOCTE , I would go no where else,Jeff Muller has been my service rep for years and has always made sure that I was HAPPY before he would let me leave. Thank You Music City and Thank You... Go to site
Yelp Review
I always feel like my car is in great hands here. I never feel "nickel and dimed" and I trust them to make the best decisions for my safety in a timely and cost efficient manner. Matt is very knowledgeable with any questions I have with my car, is extremely courteous, and is a pleasure to talk with.... Go to site
Google Review
Dropped in for some help with my GLC 43 AMG that I recently had shipped from Texas and was assisted by Concierge (Zack Romero). All questions were answered - also offered to set up my remote start app. First time to visit this dealership, will return for service in future. Go to site
Google Review
Scott Halpern is the only Mercedes salesperson I will ever do business with. He is not only professional but very personable. Scott does not sell you a vehicle, he assist you in selecting just the right vehicle to match your lifestyle. You will be 100% satisfied with your purchase. Go to site
Google Review
CarGurus Review
These guys are great and have a wonderful selection Go to site
Google Review
Bad customer service. Go to site
Google Review
Google Review
Bea Mohsenin, worked with my wife and I tirelessly, until we found the RIGHT car, at the right price. The management also went out of their way to make the experience that much better. When its time for a new car you bet I will go back and buy another car from Bea Mohsenin and Nick Saban! Roll Tide! Go to site
Google Review
Google Review
Scott was extremely helpful. The car I came to see sold the night before and he found me an incredible car. Answers every phone call immediately. Great to work with! Go to site
Google Review
Beatrix Mohsenin was the best!! So helpful and sweet the entire time, made sure we got -everything- that we wanted out of our car. She ran around with us all day letting us test drive cars and look at everything. The rest of the staff was amazing as well, so friendly, front desk was amazing. We will... Go to site
Google Review
Google Review
Shopping here made me feel comfort/trust. Staff is also friendly. Brooks was my salesman and is awesome! Go to site
Google Review
Have John Bailey as my sales man great service and always gets back to me promptly regarding any questions I have Go to site
Google Review
Brooks and Dustin were incredible. Very responsive and helpful during the process of buying my new truck Go to site
Google Review
Both my friend of mine and I got cars from Scott hes awesomeJust stop by the dealership to ask him a question and get something at the parts counter and he immediately came outside got my vehicle and said were gonna wash it to make it clean. Excellent service, excellent dealership everyones friendly... Go to site
Google Review
Just bought a new car from MBMC and were delighted with the whole process. Our sales consultant, Bea Mohsenin, was very professional and friendly. She is extremely knowledgeable about cars in general and was very helpful in getting us the right car. We knew the style of car we wanted and Bea took... Go to site
Google Review
Bea M. is such an amazing person to work with! She is extremely knowledgeable about all things Mercedes. Go to site
Google Review
Had a great time looking at cars and learning from Bea. This location is great and Id highly recommend! Go to site
Google Review
Took my daughter to the dealership to look at a used Honda Accord. It was not exactly what we wanted. There were also other issues with the credit. Scott called City Auto in Murfreesboro and he called Darrell waltrip Honda in Franklin. We found exactly what we were looking for at City Auto. They... Go to site
Google Review
Purchased my first 2020 Mercedes in Sept after being a loyal Lexus owner for many years. Brooks Lannert of MB Music City was informative, friendly and easy to work with in making our purchase seamless. He has continued to be helpful and I feel no hesitation to contact him if I have any questions. If... Go to site
Google Review
We leased a car from Scott about a year and a half ago. Did not know if we wanted to keep it or turn it back in. After a couple conversations with Scott we did what was best for us and purchased our leased vehicle. Absolutely pleased with our decision and will refer our friends to Scott. Hope to be... Go to site
Google Review
We have had the best experience at this dealership. Everyone is so helpful and truly wants your experience to be special. Service is top notch, and Zach Romero has helped us immensely teaching us how to get the best use of your vehicle. Highly recommend! Go to site
Google Review
Recently purchased an exquisite GLE 350 from this dealership. Dustin was my salesman and Sam the GM was involved as well. Came from Memphis as they had the car equipped the way we wanted it. They were OUTSTANDING to work with and everything was smooth and easy! Thank you! Go to site
Google Review
First experience at MBofMC and Bea was outstanding. Loved working with her. Extremely knowledgable about the different cars we were looking at, and intuitively seemed to know what we wanted based on how much we drive. She's telepathic! Entire team was great, but Bea (with a great German accent,... Go to site
Google Review
I just purchased a car from John Bailey at Mercedes Benz of Music City and it was truly an amazing experience. John is so helpful, honest, and works very hard to find and create the perfect car for you! Will absolutely be calling John again! Go to site
Google Review
Amazing experience at Mercedes-Benz of Music in the purchase of my new A220. Amazing car! Also, I highly recommend John Bailey if you are looking for a new car. Very professional and really took the time to understand what I was looking for. Go to site
Google Review
If in the market for a Mercedes most DEFINITLY ask for Bea as your salesperson. We have bought 2 Mercedes from her. She is the BEST and goes above and beyond!!! Go to site
Google Review
John Bailey has made our experience at Mercedes Benz of Nashville amazing. From the buying experience where he dropped the car off at our house to helping us manage the hassle of loosing a set of keys. We highly recommend working with John. Go to site
Google Review
Mercedes -Benz of music city in Nashville TN is first class! The entire staff there are helpful and very knowledgeable! We have bought from almost every dealership in the Nashville area and no ones costumer service or dealership compares to this one. Its so clean, new, nice, and stocked with... Go to site
Google Review
Best purchase experience ever! Bea was wonderful from the beginning. She made the process seamless and made me feel like I was her only customer. Excellent communication throughout and she even met me in the service bay when I brought my GLB back in for some extra services. The service department... Go to site
Google Review
During a recent purchase of a new GLC 300 SUV at Mercedes-Benz of Music City, my salesperson was John Bailey. John was very Knowledgeable about all the features of each vehicle he showed me. He covered all options necessary for my purchase. This included performance and handling, safety features,... Go to site
Google Review
I've always wanted a Mercedes and a time as such finally presented itself and thanks to John Bailey with Mercedes-Benz of Music City, I am driving my dream car! We looked at several options but I explained to John that I didn't want to settle and he found me the perfect car! The entire process went... Go to site
Google Review
We cannot say enough about the quality of service we have received from John Bailey! We leased our G Wagen from John several months ago...Recently,we had an issue while traveling and the local dealership where we were was absolutely no help whatsoever. When I reached out to John, he not only... Go to site
Facebook - Web Review
Brooks was great to work with. Thank you. Go to site
Facebook - Web Review
Absolutely the best service!!! We LOVE our Mercedes and will probably never drive anything else! Devin Carlisle and Emily Kelly are amazing and we couldnt be more pleased! Go to site
Facebook - Web Review
Kate Cardin was great to work with on the purchase of a new Mercedes. She was very detailed, offered great follow up, got answers when needed and always had a smile.We have been using the other dealership for over 30 years and decided to make a change. We have been very impressed with the follow up,... Go to site
Google Review
Have John Bailey as my sales man great service and always gets back to me promptly regarding any questions I have Go to site
Google Review
Google Review
Google Review
Facebook - Web Review
The service center is second to none. Stanley Carmichael and the team at Mercedes-Benz of Music City clearly understand that after the sale it is the service that counts. Go to site
Yelp Review
The service center is second to none. Stanley Carmichael and the team at Mercedes-Benz of Music City clearly understand that after the sale it is the service that counts.Thank you for exceptional service! Go to site
Google Review
Recently purchased an exquisite GLE 350 from this dealership. Dustin was my salesman and Sam the GM was involved as well. Came from Memphis as they had the car equipped the way we wanted it. They were OUTSTANDING to work with and everything was smooth and easy! Thank you! Go to site
Google Review
Amazing experience at Mercedes-Benz of Music in the purchase of my new A220. Amazing car! Also, I highly recommend John Bailey if you are looking for a new car. Very professional and really took the time to understand what I was looking for. Go to site
Cars.com Review
dustin durham my sales associate was great. He was very personable and also very professional and knowledgeable about his product. The dealership is great and everyone I had contact with was courteous and most helpful. Go to site
Google Review
Google Review
First experience at MBofMC and Bea was outstanding. Loved working with her. Extremely knowledgable about the different cars we were looking at, and intuitively seemed to know what we wanted based on how much we drive. She's telepathic! Entire team was great, but Bea (with a great German accent,... Go to site
Google Review
If in the market for a Mercedes most DEFINITLY ask for Bea as your salesperson. We have bought 2 Mercedes from her. She is the BEST and goes above and beyond!!! Go to site
Google Review
Had a great time looking at cars and learning from Bea. This location is great and Id highly recommend! Go to site
Facebook - Web Review
Lionel and his team were great! Go to site
Google Review
We have had the best experience at this dealership. Everyone is so helpful and truly wants your experience to be special. Service is top notch, and Zach Romero has helped us immensely teaching us how to get the best use of your vehicle. Highly recommend! Go to site
Google Review
Bea M. is such an amazing person to work with! She is extremely knowledgeable about all things Mercedes. Go to site
Google Review
Facebook - Web Review
Professional, courteous, detailed, timely, and friendly service. Thank you Stanley Carmichael and the Mercedes Team for taking care of my car. Go to site
DealerRater Review
Music City Mercedes rates exceptional in every area of the dealership. Our experience there was enhanced by Bea. She has extensive knowledge of the car and all its features. She has been readily available to answer any questions we have had after our purchase. Great personal service. Go to site
Facebook - Web Review
Yes, I had an amazing experience at Mercedes-Benz of Music in the purchase of my 2020 A220! If you are looking for a new car, ask for John Bailey! Outstanding Sales Rep.! Go to site
Google Review
John Bailey has made our experience at Mercedes Benz of Nashville amazing. From the buying experience where he dropped the car off at our house to helping us manage the hassle of loosing a set of keys. We highly recommend working with John. Go to site
DealerRater Review
Mercedes Benz of Music City goes above and beyond 1st Class Customer Service! They are extremely knowledgeable, professional, courteous, kind, and they truly care which, is unheard of in the industry today! They exemplify superior quality in every faucet all while offering wonderful amenities while... Go to site
Cars.com Review
Mercedes Benz of Music City goes above and beyond 1st Class Customer Service! They are extremely knowledgeable, professional, courteous, kind, and they truly care which, is unheard of in the industry today! They exemplify superior quality in every faucet all while offering wonderful amenities while... Go to site
Mercedes Benz of Music City goes above and beyond 1st Class Customer Service! They are extremely knowledgeable, professional, courteous, kind, and they truly care which, is unheard of in the industry today! They exemplify superior quality in every faucet all while offering wonderful amenities while... Go to site
Google Review
Brooks and Dustin were incredible. Very responsive and helpful during the process of buying my new truck Go to site
Google Review
Google Review
DealerRater Review
"Bea Mohsenin is the best car sales person with whom I have ever worked (and I have been buying cars for over 40 years)! Professional, extremely knowledgeable, responsive, and fun." Go to site
Google Review
Google Review
Edmunds.com - Sales Review
Met with Xavier Darden. He presented very well and was professional. He walked me through all my questions easily without any doubt or not knowing. I had done my research and felt as though Xavier provided me with much more. He worked with us solely and did not bounce around with other... Go to site
Cars.com Review
I had a good experience at the dealership. They took care of the service on my car as if I bought it there. Matthew Stewart my service advisor took the time to check the car out and give all recommended service for the car now and in the near future. They have a shuttle that took me across town to... Go to site
Facebook - Web Review
Awesome experience here! Jan was awesome to work with Go to site
DealerRater Review
I had an excellent experience at the dealership. Matt Stewart did a great job explaining the service and cost associated with the maintenance and had the mechanic check the car out for all recommended maintenance. I will go back for my future service and purchases. Go to site
Yelp Review
Service with a smile. Service was explained service well they were providing and the time frame. Lori Garrett, service advisor, worked hard to make sure I understood all needed service Go to site
Thank you for the great service Emily Kelly! Emily was very helpful in explaining what needed to be done. She made sure I understood the cost and took care of making me feel comfortable. Go to site
Google Review
Both my friend of mine and I got cars from Scott hes awesomeJust stop by the dealership to ask him a question and get something at the parts counter and he immediately came outside got my vehicle and said were gonna wash it to make it clean. Excellent service, excellent dealership everyones friendly... Go to site
Google Review
We leased a car from Scott about a year and a half ago. Did not know if we wanted to keep it or turn it back in. After a couple conversations with Scott we did what was best for us and purchased our leased vehicle. Absolutely pleased with our decision and will refer our friends to Scott. Hope to be... Go to site
DealerRater Review
Always a pleasant experience. Got the service I wanted and wasn't pressured to get things I didn't want. Stanley Carmichael has been my service rep. for the past couple of visits and he is friendly and professional. Go to site
DealerRater Review
My experience at Mercedes Benz of Music City is always a customer friendly event. My advisor , Lori Garrett was so willing to listen and make sure all my concerns were met. She even asked the head of the service department to double check for me. They always go out of their way to please you.I would... Go to site
Google Review
Google Review
Great place, great service!!! Bea Mohsenin is our sales person and she is the best..Jason W Go to site
Edmunds.com - Sales Review
Had a wonderful experience at Mercedes Benz of Music City. John Bailey was awesome every step of the way. Can not recommend John highly enough Go to site
Google Review
I just purchased a car from John Bailey at Mercedes Benz of Music City and it was truly an amazing experience. John is so helpful, honest, and works very hard to find and create the perfect car for you! Will absolutely be calling John again! Go to site
Google Review
Took my daughter to the dealership to look at a used Honda Accord. It was not exactly what we wanted. There were also other issues with the credit. Scott called City Auto in Murfreesboro and he called Darrell waltrip Honda in Franklin. We found exactly what we were looking for at City Auto. They... Go to site
Google Review
Had a great buying experience with Scott Halpern and would highly recommend MB of Music City for purchasing a car. Go to site
Google Review
Shopping here made me feel comfort/trust. Staff is also friendly. Brooks was my salesman and is awesome! Go to site
Facebook - Web Review
Brock Keller was my service rep. He went above and beyond is taking care of my tire issue--very helpful and courteous!!! Go to site
Google Review
I have to give this dealership only one star because my attempt to purchase a car from them went nowhere fast. I was interested in one of their pre-owned vehicles, specifically a 2016 Mazda Miata which seemed fairly priced. I live out of state but I was perfectly agreeable to buy the car sight... Go to site
Google Review
John Bailey has to be one of the Dealership's best salesmen!!! He's a very caring and helpful salesman, answering all the questions that myself and my wife could come up with concerning the price of my trade in and the price of the new vehicle. The overall staff at MB of MC is Awesome, Geneva,... Go to site
Google Review
I can't say enough about how great the service always is here. Even if you are meeting a newer employee for the first time they all always greet you as if you have already met. I have to give a special shout out to Brent Reed in the service department. He always keeps me informed at every step. He... Go to site
Google Review
I have to take my hat off to John Bailey--one of the best sales people I have ever worked with in my 73 years. John made the whole experience of looking, driving and buying one of the best vehicles on the planet a very pleasant and memorable one. DJ in finance also gets the highest of grades--A+ to... Go to site
Google Review
I went to Music City Mercedes on 9/16/2020 without an appointment because I had a small issue with my rear seat release button. They fixed the issue within minutes. Thanks so much to Jacob for the great customer service. This dealership is awesome. Go to site
Google Review
Protect your investment. MB of MC services your car so that it retains its value! They seriously look at every component and go above and beyond to make sure the car is in the best condition. I took my ML350 Bluetec here after making the mistake of having a local import repair shop perform a... Go to site
DealerRater Review
Repeat customer of MBofMC...sales pro Emilio Valdivia is just awesome. The entire staff is awesome! I am looking forward to seeing them next week for regular scheduled service on my other vehicle. Beautiful facility!! Great service! Go to site
Google Review
Came in with a recal. Left with a 500$ demage on the vehicle. when spoken with the manager they said they didn't work os that area. Go to site
Google Review
I always have a great experience at MB of MC. Whether I am purchasing a car (great job Kate) or having it serviced (great job Jeff Mullins) I truly value their advice and assistance. Kate and Jeff aren't just sales or service advisors, they are close friends that I trust. Go to site
Google Review
I went to test drive a used Buick Enclave today, made an appointment show up and then was told someone else is test driving it as they just walked in. For me this is just poor business practice as what is the point of making a appointment when they are just going to waste my time. It's not like... Go to site
Facebook - Web Review
Great service! Great people! Go to site
Edmunds.com - Sales Review
It was just as usual, anytime I visit this dealership to service my car, it's being a great experience. My thanks to all of their staff, on my point of view, they provide a great atmosphere, I would like to thank "Mr. Stanley Carmichael and Mr. Daniel Ross( tech)" for taking good care of my car... Go to site
Facebook - Web Review
I came back to my car at the airport and my engine light was on. I took a quick trip to have the service department check out my GLE 450. They were so accommodating and nice. Lori, Ryan and Kevin took great care of me. They were helpful, courteous and professional. I was in and out and headed safely... Go to site
Facebook - Web Review
The service was impeccable. Lori Garrett was polite, provided me with the expectations on what would be done and provided an estimated time for the service to be completed. And even though I only took my Mercedes in to get a new key programmed they still cleaned my car befor returning it to me. Go to site
Facebook - Web Review
They had the exact car we were looking for. Emilio Valdivia was straight up with pricing and sales expectations. He moved us efficiently as he could through the contract to close process, and finalized the sale by going over every amenity of the vehicle we purchased. We hope to do business with... Go to site
DealerRater Review
Every aspect of our visit, starting with our Service Advisor Stanley Carmichael, was handled in an exceptional manner! Everyone who we had interaction with seemed to really like their job and wanted to make sure we were handled with sincere care through the whole process. I am also very impressed... Go to site
Cars.com Review
Brock was great I always have excellent service from mercedes of music city. Always on time, explain everything and friendly. Great place to buy a car and have it serviced. Go to site
Google Review
Google Review
DealerRater Review
The people are always friendly and caring- showroom always immaculate. Lori is always happy to see you and makes sure your needs are handled right away! Go to site
DealerRater Review
Solid experience with Music City MB. Lionel Brown El was pleasure to work with. He was highly commutative provided timely and accurate information. All around pleasurable transaction. Go to site
DealerRater Review
Ms. Lori is super! Everyone is very professional, I would never go somewhere else if I need fixing me car again.3 Even waiting room is so nice, could not feel time while was there. Go to site
Google Review
I can't say enough about how great the service always is here. Even if you are meeting a newer employee for the first time they all always greet you as if you have already met. I have to give a special shout out to Brent Reed in the service department. He always keeps me informed at every step. He... Go to site
Facebook - Web Review
I can't say enough about how great the service always is here. Even if you are meeting a newer employee for the first time they all always greet you as if you have already met. I have to give a special shout out to Brent Reed in the service department. He always keeps me informed at every step. He... Go to site
Yelp Review
I can't say enough about how great the service always is here. Even if you are meeting a newer employee for the first time they all always greet you as if you have already met. I have to give a special shout out to Brent Reed in the service department. He always keeps me informed at every step. He... Go to site
Facebook - Web Review
In this moment, my car E350 had a few issue,but their maintenance team Mr. Matthew and Mr. Brent were provided a great support. And then Ms. Bea also provided a great support for my car. These process is very smooth and seamless, Im very Happy with this team I will repeatedly use this wonderful shop Go to site
Google Review
I have to give this dealership only one star because my attempt to purchase a car from them went nowhere fast. I was interested in one of their pre-owned vehicles, specifically a 2016 Mazda Miata which seemed fairly priced. I live out of state but I was perfectly agreeable to buy the car sight... Go to site