Great experience..easy and no hassle. Had my car in two days from first test drive Go to site

Heath was an excellent sales person. Very up front and detail oriented. I drove an hour to get to this dealership and he made it worth my trip. Will recommend to family and friends. 5 stars all around! Go to site

This dealership has a friendly and welcoming staff. My dealer Michael Dushay was very helpful even after hours and went out of his way to make sure I got the car I wanted and even checked up after to see how I liked the car. I highly recommend seeing him for all Mercedes purchases. Thanks Michael! Go to site

Robert made my experience great. Great place with great professionals Go to site

Wonderful experience in purchasing a used vehicle. No pressure and nothing but rave reviews for the salesperson (Dena). She went beyond the call of duty to get the deal done. Five stars is not enough. Go to site

BUYER Beware! Horrible horrible service and very unorganized to say the least ! The service Manager Any Perna is nasty and rude dont waste your time bringing your car in for service they are HORRIBLE ! Go to site

Horrible horrible service experience and the service manager Andy Perna is a very very rude person !!! To say the least ! Very unprofessional! But Only Mercedes dealership around too bad I would not recommend going there ! Update: Andy Perna tries to put the blame on the customer as I can see over... Go to site

I just purchased a MB AMG E63S and the sales experience and management was extraordinary. Easy to buy a high quality car and very respectful of your time. The best MB dealership I've ever worked with. Go to site

I have spent upwards of $30,000 on service at this dealership over the last 5 years and will NOT return. After calling to schedule an appointment for one of my vehicles, I was told that they do not provide loan vehicles for "old cars" (This was one of many Mercedes' I own...). Car in question: 2000... Go to site

Happy 2020 to all! I wanted to give a shout out to Deborah Gaylord from Mercedes- Benz of Danbury. I went to various car dealers over the course of a few weeks and finally landed at MB Danbury. Deborah 's made the process of buying a car so easy- she is knowledgable, friendly, and supportive. If you... Go to site

Just had my Mercedes serviced here and could not have been happier. The service was prompt, there were no surprises as they explained in advance what was needed. The staff was friendly, waiting area comfortable with snacks and WiFi and my car was done in no time. They even gave it a good wash and... Go to site

Worst service department I have ever experienced at Mercedes. Called Danbury Mercedes service department to fix broken lugnut on GL450 and recall for steering. I went to to drop off the car they found a loaner for me and at the last min decided they didn't want to do the service. I have never... Go to site

Service was excellent, very patient staff, great showroom Go to site

They always take care of my wife and daughter. I thank them for always being honest and fair. I always receive a loaner when needed. Great service and friendly and professional staff. Go to site

Routine maintenance was a pleasure. staff was fantastic, they treat you like family. Fair prices and knowledgeable sales Go to site

State of the art service department! Repairs are done very fast. Highly recommended Go to site

Another great service visit! Love the inside drop off and pick up. Thanks! Go to site

Clean place, great service, friendly staff, great prices. Definitely recommend. Go to site

Buyer beware. Had a bad experience there and a friend also had a bad experience there with the Service dept. attempting to force very expensive repairs that were not needed. A second opinion from a different MB dealer confirmed the additional service was not needed. Since the new owner took over... Go to site

Excellent experience from start to finish. Michael Dushay was great. Go to site

I got my car from Mercedes Benz of Danbury and it is worth mentioning that Dena Davey, the sales concierge, is very professional, she patiently showed and explained the features of different models as it took me a little while to decide what model shall I get this time for my seond Mercedes Benz. ... Go to site

Great place to make a deal. Straight to the point and doesn't use frustrating sales techniques. No other dealer was able to match the price. Heath had lot of patience and helped me finding the car with all the features I was looking for. Go to site

On Saturday, November 16th, my husband and I went to Mercedes with the intention of just looking at a car, because I needed to change my Acadia 2014, and we were not disappointed by Steve Sylvester's primary care, always very attentive, friendly, and wanting solve our problem.We managed to negotiate... Go to site

I went in looking at a used Acura. One of the least expensive vehicles in their entire inventory. Regardless, they treated me like I was buying a brand new high end Mercedes Benz! The Sales Concierge Heath Lachman was great to work with. He is professional, not pushy. But he is willing to do... Go to site

Horrible horrible service experience and the service manager Andy Perna is a very very rude person !!! But Only Mercedes dealership around too bad Go to site

Test drove a used vehicle and discovered a problem with the transmission under certain situations which may not be discovered in every test drive. Dealership continues to sell the vehicle so someone else will get stuck? A serious lack of integrity! Go to site

Wow . white suv with dealer plate. Has your logo on it. Customer shuttle on the back under your logo.Driveing like a crazy person. Running red lights and speeding. Go to site

We purchased a 2016 VW Golf R from this dealership. I would like to give special recognition to Morgan Gerow for going above and beyond the normal sales process. We were purchasing the vehicle sight unseen and having it transported. Morgan took the extra initiative to provide very detailed photos... Go to site

We purchased a 2016 VW Golf R from this dealership. I would like to give special recognition to Morgan Gerow for going above and beyond the normal sales process. We were purchasing the vehicle sight unseen and having it transported. Morgan took the extra initiative to provide very detailed photos... Go to site

We received warm & friendly service. All of our questions were answered and our concerns for the vehicle were addressed, Thank you Deborah Gaylord and the team from Mercedes-Benz of Danbury. Go to site

Excellent customer service. We spent quite some time with our sales rep Dina Davey. Dina was patient and explained all we needed to know. Her expertise was very helpful in our decision about just what options worked best for us. Go to site

Brought in a CPO 2015 ml350 4 matic warranty ran out in late June to have spare tire looked at.Tire pressure when checked was 35lbs suppose to be 60.Found the valve stem faulty ,you could pull the center out with the cap.Dealer indicated they would gladly fix it for $39.95 ?How is a safety item not... Go to site

For a close to impossible car to find , Heath at Danbury Mercedes made the time and came with resources that got me in the right vehicle for my needs. Could not be happier with the service provided and the car I am now driving.Thank you !! Go to site

Went in with a flat and all my tires were worn out. My local service guy never mentioned it to me. The manager pointed it out when I pulled inside.He came out introduced himself and gave me a 2020 GLE for a loaner. I think they did that on purpose! My car was done that day and washed. Everyone was... Go to site

They charged for work covered under the warranty. When realized, I asked for my $, they are holding $ hostage until they do an alignment Go to site

Purchased a car 5.5 weeks ago from out of state and still do not have my car registered due to back office delays at MB Danbury. I've had to sign agreements stating that I'm being loaned the car I paid for in cash just to get dealer plates so I can drive legally. Have had numerous emails and VMs go... Go to site

Mike was awesome... I was not able to leave my business to test drive the Mercedes. Mike drove the car to us, and my husband and I were able to test drive it. In order to make up our mind on the color of the interior, Mike on his own drove another car to us, just to make sure we were happy with... Go to site

The atmosphere and the service is excellent I bring my car the E-350 for routine service and I am greeted with loyalty and my car gets the best care and inspection at the end it is washed and dried and given back totally complete all work done Go to site

Deborah was our Sales Consultant and did a fantastic job finding the specific model and options that we wanted. She was proactive with her approach but relaxed and let us move through process at a pace that worked for us. Once we identified the car we wanted, we were through the process and took... Go to site

Everyone was professional, friendly, and easy to work with. In particular, Dena and Morgan. Thank you! Go to site

My husband and I have been going here for years. My husband had an atrocious experience with the service manager, Andrew, who just started working here a few weeks prior to this encounter. He has serious anger issues and needs to learn to communicate with customers in a professional manner. Reached... Go to site

Great team. Thanks, Zac! Go to site

The Service team was amazing. Super friendly and accommodating. Lots of new faces but all smiling. I pulled inside and I was away in a loaner in a few minutes. Super happy, will definitely be back. Thank you. Go to site

By far the easiest and most pleasant car transaction I've ever head. Mike was transparent on pricing throughout the deal and very responsive to all questions over email and phone. Go to site

Friendly and kindness. Go to site

I spoke to several salespeople in the NYC-CT area and by far, Michael Dushay at MB Danbury was the best. Our energy was instant, from start to finish. I submitted an online iunquiry, spoke to him the next day, saw the car the same day I spoke to him and left a deposit and picked the car up two days... Go to site

I spoke to several salespeople in the NYC-CT area and by far, Michael Dushay at MB Danbury was the best. Our energy was instant, from start to finish. I submitted an online inquiry, spoke to him the next day, saw the car the same day I spoke to him and left a deposit and picked the car up two days... Go to site

Deborah Gaylord was the Sales Concierge who sold me my first Mercedes. She was very helpful and respectful. The process was fast and easy. I drove away with my new car on the same day. It was raining on the day I went to the dealership and she literally went through puddles in order for me to test... Go to site

I would never ever again have any business with danbury mercedes, I have brought some business to you guys because we all moved from NY to here. First I asked to perform an oil change, and Mr Joe Amodeo told me that there was a recall and my car need it to have my system upgraded. Went home that... Go to site

I just had the very best experience ever with a car dealer. I have never before been treated with such honesty and respect. This dealer is transparent about pricing, and plays none of the games that its competitors use to drive additional profit. They listened to the customer and worked hard to keep... Go to site

Very professional, friendly, understood our needs. Go to site

Just had another incredible service appointment at Mercedes in Danbury. Truly remarkable service, truly Mercedes service! I am so lucky to have a dealership with a fabulous service department like this so close to home!..I look forward to buying my next Mercedes here too. Thank you Go to site

Worst service I've ever experienced. I purchased my 2016 metris from this dealership and the buying experience was like pulling teeth. They did not seam to want the sale. After that I went back for service and was treated like a second class citizen. I made a complaint to corporate and received a... Go to site

Purchased a car 5.5 weeks ago from out of state and still do not have my car registered due to back office delays at MB Danbury. I've had to sign agreements stating that I'm being loaned the car I paid for in cash just to get dealer plates so I can drive legally. Have had numerous emails and VMs go... Go to site

Visited the dealer to get quotes and info on finance terms. Was asked to commit to a purchase agreement to get a general idea of interest rates. Very dubious and not common practice. Now Im suspicious of the practices and wont be going back. Go to site

I have purchased a car from out of state (Ohio) since November 2018. And according to them , they had to register my car and I am not allowed to register my car myself. They charged me $375.00 for registration and promised me that they will refund the difference. Registration only cost you $59.00 in... Go to site

Purchased a car 5.5 weeks ago from out of state and still do not have my car registered due to back office delays at MB Danbury. I've had to sign agreements stating that I'm being loaned the car I paid for in cash just to get dealer plates so I can drive legally. Have had numerous emails and VMs go... Go to site

MIKE in service got my Sprinter work van slipped in on little notice. Handed me a loaner Van and wrapped me up in a day. Reasonable repair rates on this job too! Thanks a million ! Go to site

What a great dealership! My sales person Heath patiently helped me find the best car for me. He answered all my questions and helped me through the car buying process quickly and efficiently. The finance manager Scott explained all the "extras" I could add to protect my car and helped me keep the... Go to site

I had a very good experience at the Mercedes -Benz of Danbury, Go to site

Heath is the best! I highly recommend buying your next car from him! Go to site

I was extremely pleased with the service, responsiveness, and professionalism of this dealership. I was interested in one of their preowned cars and said I'd be driving over an hour to come see it. When I arrived, 2 other couples were looking at it, clearly interested. I think one of them even... Go to site

The worst first exsperiance EVER unfortunately I will never be satisfied until my car is completely fixed since when I first brought it to you guys my check engine light came on with a bunch of codes I already knew about that you guys didn't offer to fix free or not. Then again that was my first... Go to site

Awesome experience! ! Ella was great! Go to site

Excellent service great customer services also great cars Go to site

Excellent service great customer services also great cars Go to site

We drove all the way from Manchester CT to this dealer in Danbury CT, about 90 mins drive, even though we have mercedes benz showroom near by as we heard lot of good reviews about this dealer from my friends.Dealer experience was awesome, sales person Elle Christina delivered the car on time. We... Go to site

Excellent customer service and purchase experience. Go to site

We drove all the way from Manchester CT to this dealer in Danbury CT, about 90 mins drive, even though we have mercedes benz showroom near by as we heard lot of good reviews about this dealer from my friends.Dealer experience was awesome, sales person Elle Christina delivered the car on time. We... Go to site