Defrauded by Mercedes-Benz of Danbury My wife and I recently purchased a new car from Mercedes Benz of Danbury. We traded in a vehicle with about 80,000 miles on it. Our expectation, based on many previous trade-ins, was that we would receive the KBB median trade-in value since the car was in... Go to site

James as a great a personable car sales man. He is relatable and helped me make a good purchase. I had a bad car accident and was replacing my ride. This made it difficult to decide what car I wanted. James was patient, gave good advice and capable when replacing a small part for my car. Thanks Go to site

Wonderful service the sales repAs well the financed crew very friendly.I would recommend Go to site

Kobi Gervalla was extremely helpful and knowledgeable. He mDe the experience of buying the car flawless. Go to site

Great customer service. Got me in and out quickly. Kept me apprised of progress during the day. Go to site

Terrible experience. Poor/slow communication, minimal explanation of services recommended, long delay for parts, poor attitude by service advisor. Go to site

A coolant line failed and I needed emergency service. Peter and his team were able to get me an immediate loaner and service the vehicle. I had my GL 550 back a few days later, cleaned and humming again. Thank you, Danbury Mercedes! Go to site

Rachel at Mercedes Benz Danbury is an outstanding concierge salesperson. She is engaging, thorough, answers questions with ease and makes a person welcomed and appreciated. She is clearly a professional in what she does. Have a wonderful 2025 and great sales, Rachel.Catherine A Georges Go to site

Great service !! So far the best experience from all MBenz dealers in Ct Go to site

WATCH OUT FOR THE FINANCIAL PERSONNEL IF YOU ARE HISPANIC.i got approved for 7.3 interest rate but he want to charge me 9,9WHY? His salary is based on commission he try to do it so fraudulent and rude.This was not my first Mercedes and not my first car purchase l. I am an educated client.I was able... Go to site

Joe was very knowledgeable and accommodating! It was a very pleasant experience to purchase a car from him ! Go to site

Had a very positive experience with Doug Avella at MB of Danbury. Doug was so easy to deal with, nothing was a hassle or rushed. He provided the necessary information in a clear and precise manner and covered all the bases from a financial perspective. I would highly recommend this dealership.Note... Go to site

Doug handled the transaction like the seasoned pro that he is. This man knows cars and understands the needs of his customers. If you are shopping for a new or pre owned vehicle, see Doug, he will make it happen! Go to site

My experience with Doug Avella at Mercedes-Benz of Danbury was professional, easy, and pleasant! It happened to be my birthday on the day I picked up my new car and inside the car he had flowers and a ballon for me! Go to site

This is the best dealership I have ever dealt with. The cars they sell me are always top notch and they come with the best quality. The environment is very welcoming and the workers are the best people to deal with. Rachel, Mr.Norman, Marie and Mike Dushay are all wonderful people who elevate the... Go to site

Joe Cecere was great to work with. Would recommend him to anyone looking to purchase a car. Go to site

My experience at the Mercedes Benz of Danbury was excellent. Thesales manage Maria and the Sales Rep Tom Mcdonough helped me with the purchase of my new Mercedes. the team is reliable, knowledgeable and very professional . I can highly recommendThe Mercedes Benz of Danbury , Maria the sales manager... Go to site

Douglas Avella, sales concierge at Mercedes Benz in Danbury, CT was an amazing help with my new Mercedes GlE 53 amg. He reviewed all the features and walked me through any questions I had about the vehicle. I recommend reaching out to him at ext 3255 if you’re interested in a new Mercedes or have... Go to site

2015 CLA 250 Tie Rod Replacement165K miles. Replaced inner and outer tie rods + wheel alignment. Car runs, and feels brand new. Jennifer is great to work with. Go to site

Recently worked with Mike Dushay who was an absolute class individual. He knew I was interested in a very specific vehicle and promptly followed up a few months after our initial chat to let me know he had a vehicle available. He worked to help me achieve a dream and getting it within budget. Highly... Go to site

Michael Tolliver was the best car salesman I have ever met at Mercedes Benz of Danbury CT. He went above & beyond my exceptions. He was very professional & prompt in making sure I was able to get everything done on time. He made me feel so at ease with helping me purchase a 2025 SUV. Thank you... Go to site

Service was top-notch. Peter went above and beyond. Snatched up a loaner last- minute for me, and made sure that billing was completely fair! Go to site

Everyone at the dealership from my salesperson Tom, to Marco for the paperwork to Stephanie for the last minute details of registering the vehicle were all very professional and knowledgeable. If I didn’t live 11 hrs away, this would be my “go to” dealership. Thanks again everyone for such a smooth... Go to site

Have been on the hunt for an AMGC63 and found the perfect car here. I have to say working with Doug Avella was a great experience. He understood my needs and we worked out a deal for my first Mercedes purchase. Having owned several cars you go into dealerships expecting alot of BS but I Doug was... Go to site

Thanks for the service Go to site

As usual the reception is so good that one forgets the rest. I waited longer than last time but had my car thoroughly serviced. See you in the new year. Go to site

Just left the Danbury dealership and Lilian was great!! She was extremely helpful and patient with the process of setting up our personal information into our 2022 S.Thanks for your help. Go to site

Had a great car buying experience at Mercedes of Danbury. Negotiations were painless and the process moved quickly! Doug was especially helpful and accommodating even after we had finalized the deal, going out of his way to help us get what we needed! Go to site

Rachel is one of the sales concierge at Mercedes-Benz Stanbury and she is exceptional. She takes care of every single detail from the moment you sit down to her to discuss pricing and options to the moment she delivers the car and afterwards to make sure that you know every single feature on the car... Go to site

Great experience. Joe is super friendly. I got a great deal. Went in Saturday and picked up my car today. Go to site

Very friendly, prompt and professional. Waiting area was spotless and comfortable. No upcharge pressure. Go to site

Great 1st experience with the Service Department! Go to site

Peter service advisor made everything very easy and clear. The best service advisor that I have contacted in 40 years since dealing with cars servicesMB of Danbury is very lucky to have him on boardThank you very much PeterBenny Go to site

I could not be happier with the service. Top notch and friendly. Would recommend all day long. My next purchase will be there without a doubt. Keep up the great customer service. Cheers Go to site

It was a good experience, but noticed they did not return my tire screw back on. Go to site