Google Review September 07 2019

Google Review September 05 2019

We purchased a 2016 VW Golf R from this dealership. I would like to give special recognition to Morgan Gerow for going above and beyond the normal sales process. We were purchasing the vehicle sight unseen and having it transported. Morgan took the extra initiative to provide very detailed photos... Go to site

Google Review September 04 2019

We received warm & friendly service. All of our questions were answered and our concerns for the vehicle were addressed, Thank you Deborah Gaylord and the team from Mercedes-Benz of Danbury. Go to site

Google Review August 28 2019

Excellent customer service. We spent quite some time with our sales rep Dina Davey. Dina was patient and explained all we needed to know. Her expertise was very helpful in our decision about just what options worked best for us. Go to site

Cars.com Review August 23 2019

Brought in a CPO 2015 ml350 4 matic warranty ran out in late June to have spare tire looked at.Tire pressure when checked was 35lbs suppose to be 60.Found the valve stem faulty ,you could pull the center out with the cap.Dealer indicated they would gladly fix it for $39.95 ?How is a safety item not... Go to site

Google Review August 23 2019

For a close to impossible car to find , Heath at Danbury Mercedes made the time and came with resources that got me in the right vehicle for my needs. Could not be happier with the service provided and the car I am now driving.Thank you !! Go to site

Cars.com Review August 23 2019

Went in with a flat and all my tires were worn out. My local service guy never mentioned it to me. The manager pointed it out when I pulled inside.He came out introduced himself and gave me a 2020 GLE for a loaner. I think they did that on purpose! My car was done that day and washed. Everyone was... Go to site

Cars.com Review August 22 2019

They charged for work covered under the warranty. When realized, I asked for my $, they are holding $ hostage until they do an alignment Go to site

Google Review August 18 2019

Google Review August 14 2019

Purchased a car 5.5 weeks ago from out of state and still do not have my car registered due to back office delays at MB Danbury. I've had to sign agreements stating that I'm being loaned the car I paid for in cash just to get dealer plates so I can drive legally. Have had numerous emails and VMs go... Go to site

Google Review August 12 2019

Google Review August 11 2019

Mike was awesome... I was not able to leave my business to test drive the Mercedes. Mike drove the car to us, and my husband and I were able to test drive it. In order to make up our mind on the color of the interior, Mike on his own drove another car to us, just to make sure we were happy with... Go to site

Google Review August 02 2019

Google Review July 30 2019

The atmosphere and the service is excellent I bring my car the E-350 for routine service and I am greeted with loyalty and my car gets the best care and inspection at the end it is washed and dried and given back totally complete all work done Go to site

Google Review July 24 2019

Google Review July 22 2019

Deborah was our Sales Consultant and did a fantastic job finding the specific model and options that we wanted. She was proactive with her approach but relaxed and let us move through process at a pace that worked for us. Once we identified the car we wanted, we were through the process and took... Go to site

Google Review July 21 2019

Everyone was professional, friendly, and easy to work with. In particular, Dena and Morgan. Thank you! Go to site

Google Review July 18 2019

Google Review July 17 2019

Google Review July 10 2019

My husband and I have been going here for years. My husband had an atrocious experience with the service manager, Andrew, who just started working here a few weeks prior to this encounter. He has serious anger issues and needs to learn to communicate with customers in a professional manner. Reached... Go to site

Google Review July 05 2019

Great team. Thanks, Zac! Go to site

Yelp Review July 05 2019

The Service team was amazing. Super friendly and accommodating. Lots of new faces but all smiling. I pulled inside and I was away in a loaner in a few minutes. Super happy, will definitely be back. Thank you. Go to site

Google Review July 05 2019

Google Review July 02 2019

By far the easiest and most pleasant car transaction I've ever head. Mike was transparent on pricing throughout the deal and very responsive to all questions over email and phone. Go to site

Google Review July 02 2019

Friendly and kindness. Go to site

Google Review June 29 2019

Google Review June 27 2019

I spoke to several salespeople in the NYC-CT area and by far, Michael Dushay at MB Danbury was the best. Our energy was instant, from start to finish. I submitted an online iunquiry, spoke to him the next day, saw the car the same day I spoke to him and left a deposit and picked the car up two days... Go to site

Yelp Review June 27 2019

I spoke to several salespeople in the NYC-CT area and by far, Michael Dushay at MB Danbury was the best. Our energy was instant, from start to finish. I submitted an online inquiry, spoke to him the next day, saw the car the same day I spoke to him and left a deposit and picked the car up two days... Go to site

Google Review June 21 2019

Deborah Gaylord was the Sales Concierge who sold me my first Mercedes. She was very helpful and respectful. The process was fast and easy. I drove away with my new car on the same day. It was raining on the day I went to the dealership and she literally went through puddles in order for me to test... Go to site

Google Review June 13 2019

I would never ever again have any business with danbury mercedes, I have brought some business to you guys because we all moved from NY to here. First I asked to perform an oil change, and Mr Joe Amodeo told me that there was a recall and my car need it to have my system upgraded. Went home that... Go to site

Yelp Review May 23 2019

I just had the very best experience ever with a car dealer. I have never before been treated with such honesty and respect. This dealer is transparent about pricing, and plays none of the games that its competitors use to drive additional profit. They listened to the customer and worked hard to keep... Go to site

Google Review May 18 2019

Google Review May 17 2019

Very professional, friendly, understood our needs. Go to site

Google Review May 14 2019

Just had another incredible service appointment at Mercedes in Danbury. Truly remarkable service, truly Mercedes service! I am so lucky to have a dealership with a fabulous service department like this so close to home!..I look forward to buying my next Mercedes here too. Thank you Go to site

Google Review May 11 2019

Worst service I've ever experienced. I purchased my 2016 metris from this dealership and the buying experience was like pulling teeth. They did not seam to want the sale. After that I went back for service and was treated like a second class citizen. I made a complaint to corporate and received a... Go to site

Google Review May 11 2019

Google Review May 03 2019

Purchased a car 5.5 weeks ago from out of state and still do not have my car registered due to back office delays at MB Danbury. I've had to sign agreements stating that I'm being loaned the car I paid for in cash just to get dealer plates so I can drive legally. Have had numerous emails and VMs go... Go to site

Cars.com Review May 03 2019

Visited the dealer to get quotes and info on finance terms. Was asked to commit to a purchase agreement to get a general idea of interest rates. Very dubious and not common practice. Now Im suspicious of the practices and wont be going back. Go to site

Google Review April 30 2019

I have purchased a car from out of state (Ohio) since November 2018. And according to them , they had to register my car and I am not allowed to register my car myself. They charged me $375.00 for registration and promised me that they will refund the difference. Registration only cost you $59.00 in... Go to site

Google Review April 28 2019

Purchased a car 5.5 weeks ago from out of state and still do not have my car registered due to back office delays at MB Danbury. I've had to sign agreements stating that I'm being loaned the car I paid for in cash just to get dealer plates so I can drive legally. Have had numerous emails and VMs go... Go to site

Google Review April 13 2019

Google Review April 10 2019

MIKE in service got my Sprinter work van slipped in on little notice. Handed me a loaner Van and wrapped me up in a day. Reasonable repair rates on this job too! Thanks a million ! Go to site

Yelp Review April 09 2019

What a great dealership! My sales person Heath patiently helped me find the best car for me. He answered all my questions and helped me through the car buying process quickly and efficiently. The finance manager Scott explained all the "extras" I could add to protect my car and helped me keep the... Go to site

Yelp Review April 08 2019

I had a very good experience at the Mercedes -Benz of Danbury, Go to site

Google Review April 07 2019

Google Review April 05 2019

Heath is the best! I highly recommend buying your next car from him! Go to site

Google Review April 05 2019

I was extremely pleased with the service, responsiveness, and professionalism of this dealership. I was interested in one of their preowned cars and said I'd be driving over an hour to come see it. When I arrived, 2 other couples were looking at it, clearly interested. I think one of them even... Go to site

Google Review April 04 2019

The worst first exsperiance EVER unfortunately I will never be satisfied until my car is completely fixed since when I first brought it to you guys my check engine light came on with a bunch of codes I already knew about that you guys didn't offer to fix free or not. Then again that was my first... Go to site

Google Review March 31 2019

Google Review March 29 2019

Awesome experience! ! Ella was great! Go to site

Google Review March 24 2019

Google Review March 23 2019

Google Review March 19 2019

Excellent service great customer services also great cars Go to site

Google Review March 17 2019

Excellent service great customer services also great cars Go to site

Google Review March 15 2019

We drove all the way from Manchester CT to this dealer in Danbury CT, about 90 mins drive, even though we have mercedes benz showroom near by as we heard lot of good reviews about this dealer from my friends.Dealer experience was awesome, sales person Elle Christina delivered the car on time. We... Go to site

Google Review March 10 2019

Excellent customer service and purchase experience. Go to site

Google Review March 04 2019

We drove all the way from Manchester CT to this dealer in Danbury CT, about 90 mins drive, even though we have mercedes benz showroom near by as we heard lot of good reviews about this dealer from my friends.Dealer experience was awesome, sales person Elle Christina delivered the car on time. We... Go to site

Yelp Review February 23 2019

I have been a customer of MB of Danbury for nearly 20 years and have purchased numerous vehicles from them over the years. My recent sales experience, however, was very disappointing. The sales staff appear inexperienced and lack confidence. They don't have thorough knowledge of their product or... Go to site

Google Review February 17 2019

Very knowledgeable staff and team. Easy to buy a car and feel like its more than average car dealership. Go to site

Google Review February 05 2019

I owned a Mercedes Benz E320 4 Matic. Driving on 684 in NY @ 65 MPH the airbags deployed without being involved in an accident making it almost impossible to control the vehicle. Mercedes Benz won't do anything for me or acknowledge the car has any problems. I filed a complant with NHTSAThere is... Go to site

Google Review February 02 2019

Very pleased with my experience thus far with Mercedes-Benz of Danbury. Sales and service have both been excellent. Go to site

Google Review January 30 2019

Google Review January 29 2019

Have been going here for years and had an atrocious experience with the service manager Andrew. He has serious anger issues and needs to learn to communicate with customers in a professional manner. He also needs to learn to keep his hands to himself after he grabbed my hand!!! Reached out to... Go to site

Google Review January 28 2019

Yelp Review January 25 2019

So I am new to being a Mercedes-Benz car owner. I didn't buy the car from this dealership, though the two times I have had a question and needed help with my car, the guys in the service department have been awesome. They were extremely polite and helpful. Yes I will be taking my car there when it... Go to site

Google Review January 23 2019

Super Service. Wir waren total begeistert und haben unseren Mercedes GLE hier im Autohaus Danbury gekauft. Frau Ryans, war sehr bemht, kundenorientiert und zuvorkommend, wie man es sich als Kunde eigentlich wnscht. Wir haben noch nie so einen tollen Service in einem Autohaus erlebt. Man hat hier... Go to site

Google Review January 18 2019

Google Review January 17 2019

Prompt, courteous and professional. If you have any concerns...they will make it right. Highly recommend them! Go to site

Google Review January 16 2019

Yelp Review January 06 2019

Always very attentive. While vehicle is in service constant updates are provided, options are given and everything gets done on a timely manner. Very professional and easy to work with. Go to site

Google Review January 05 2019

Whenever I have a problem with my Benz, the service department takes care of it every time. Lenny, Dave, Carl and all of them are pros. Go to site

Google Review January 04 2019

Google Review January 03 2019

Joe Amodeo and his staff are the best in resolving issues. Go to site

Yelp Review January 03 2019

Sales persons are only good when they feel you are interested to buy their car. Once you're done with the dealer, it's very difficult to find them for additional inquiries and not returning a call after a voicemail. Very unprofessional. Go to site

Google Review December 27 2018

Google Review December 23 2018

Great place, by far best service in CT! Go to site

Google Review December 22 2018

Google Review December 21 2018

Google Review December 20 2018

The whole maintenance event went flawlessly. From the appointment, to the courtesy car, to communicating with me, it was a good as it could get. Go to site

Google Review December 20 2018

Very accurate service and very accommodating Go to site

Google Review December 18 2018

A mouse trapped in the heater fan motor housing? Try four different times. No thanks to Mercedes, who can't come up with a design change that cures this, but many thanks to MB of Danbury, who handled the problem, with no delays, and rid me of the 'mouse smoothies'. Love the car & love the Danbury... Go to site

Google Review December 17 2018

Google Review December 16 2018

I bought my c300 from Mercedes Benz of Danbury in August 2010. I have always had my car serviced here exclusively. Over the last year and 1/2 - 2 years their service department has drastically declined. I recently heard a noise coming from my engine with a little bit of smoke so instead of driving... Go to site

Google Review December 16 2018

Shawn was an amazing help from start to finish. Go to site

Google Review December 15 2018

The customer service was excellent. I was informed by the Service Advisor what the issue was. He took the time to demonstrate so that I would fully understand and estimated time of completion. Everyone was friendly and kind. I will return for Services and the next Auto purchase. ***** Go to site

Google Review December 12 2018

This dealership is awesome. Whenever Ive had a problem with my car, theyve taken care of it for me immediately.... good to have places like this when traveling and in need ! Go to site

Google Review December 12 2018

Very accurate service and very accommodating, Go to site

Google Review December 12 2018

My experience with Mercedes Benz of Danbury was stellar. What a calm and peaceful buying experience. No high pressure sales tactics from anyone at the dealership. No haggle back and forth for days. I can honestly say that I have never had such an easy car buying experience. Past experiences were... Go to site

Google Review December 05 2018

Service Advisor Joe Amodeo handled our service very professionally. While your techs could not replicate what my wife and I experienced, Joe was determined to get the car back to us in the condition prior to our incident, which he did (had to replace the battery which apparently corrected the... Go to site

Google Review December 02 2018

Simplicity and transparency,best car buying experience ever!! Go to site

Google Review November 29 2018

Google Review November 27 2018

Google Review November 25 2018

Google Review November 23 2018

overall great experience. Go to site

Google Review November 18 2018

Google Review November 15 2018

Google Review November 10 2018

Google Review November 05 2018

Britney and Melanie were GREAT! Go to site

Google Review November 01 2018

Google Review October 27 2018

Google Review October 26 2018

Google Review October 20 2018

Google Review October 19 2018

Best experience ever in making an important decision. Go to site

Google Review October 19 2018

Super experience from start to finish!! Go to site

Google Review October 12 2018

Google Review October 11 2018

Google Review October 10 2018

Google Review October 05 2018

Friendly staff Go to site

Google Review October 05 2018

Joe assisted me - kind, professional and was able to get me out of the service department on time to pick up my son! Go to site

Google Review October 05 2018

Great experience because since we live in Tennessee we were able to negotiate the entire process through emails, texts and phone calls with Morgan Gerow. My wife is from New Milford, Connecticut and because we were coming up for a family gathering and after finding the right car in your inventory... Go to site

Google Review October 02 2018

They were once an amazing dealership. They were bought out and the customer service has dropped, their service rates have gone up, and their value has gone down. Unfortunately after owning 13 Mercedes Benz vehicles, predominantly the S-class line, I will no longer continue with the brand. Between... Go to site

Google Review September 30 2018

They were once an amazing dealership. They were bought out and the customer service has dropped, their service rates have gone up, and their value has gone down. Unfortunately after owning 13 Mercedes Benz vehicles, predominantly the S-class line, I will no longer continue with the brand. Between... Go to site

Google Review September 27 2018

Google Review September 22 2018

Google Review September 21 2018

Great experience. Guy Brown, Brittany Redenz in sales and Matt Daubney in Finance did a fantastic job getting me the car and payment I desired. Very dedicated and competent team. Go to site

Google Review September 20 2018

Friendly staff Go to site

Google Review September 20 2018

Very pleased with my experience thus far with Mercedes-Benz Of Danbury. Sales and service have both been excellent. Go to site