First service to replace a tire. Everything was fine. Just took a long time. It seemed like a log time to replace one tire under warranty. Go to site

Sarat Ford in Agawam, Massachusetts has always been my place to go. I try every brand they carry and still go back to the Explorer Dan Krupa sales person always gives me the best customer service possible Jeff Sarat through financing always does the best that he can for me I wouldn’t shop any other place. For my vehicle needs. Sarat Ford is my go to and my family go to for all our vehicles. Go to site

Sarat Ford in Agawam, Massachusetts has always been my place to go. I try every brand they carry and still go back to the Explorer Dan Krupa sales person always gives me the best customer service possible Jeff Sarat through financing always does the best that he can for me I wouldn’t shop any other place. For my vehicle needs. Sarat Ford is my go to and my family go to for all our vehicles. Go to site

Very friendly and helpful from Kevin D in sales to Nate in finance! Everything went very smoothly and I am very happy with my purchase! Go to site

Professional and courteous service manager, clean and comfortable waiting area with free coffee, water and snacks. Surprised to see my vehicle?s floor mats were washed as well as the outside of the vehicle. Go to site

everything was great and quick friendly no one try to sell me anything and had free coffee very clean dealership waiting room. Manager ask how I was doing and how my Escape was. IT WAS 95 DEGREES OUT AND STRONG ac Go to site

Professional service, had the works, done in the time they estimated, Service advisor was just ok , appeared he had other things on his mine, seemed mixed up on my service when asked how my breaks were. The Works was a great deal, $59.99 for oil change, filter, tire rotation , fluids, tire air pressure, and brake check. Go to site

Service showed up at designated time and did all services described in work order very professionallky. Go to site

Always a great experience at Sarat! They make it convenient, simple, fast, and stress free. The advisors are friendly and helpful. The facilities are clean and welcoming. Go to site

Excellent service. Very mindful of your car. Can?t say enough about the staff. Always friendly and very knowledgeable!! Would highly recommend to anyone!! They take pride in their work!! Go to site

Friendly, knowledgeable no pressure sales. They were able address my new vehicle needs while giving the best dealer discount and trade allowance. Thank you Sarat Ford Sales team. Go to site

Friendly, knowledgeable no pressure sales. They were able address my new vehicle needs while giving the best dealer discount and trade allowance. Thank you Sarat Ford Sales team. Go to site

Great experience, sales personal new the product and the sale was fast and easy.I would recommend this dealer to my friends I am very satisfied with the overall process Go to site

Entire staff including service associates, mechanics, drivers, sales and management personnel are friendly and seem to appreciate your being there. Extremely well-kept facility with a relaxed atmosphere. Go to site

Gary Vega has been an outstanding salesperson to work with and has met or exceeded all my needs through this process.I still have one more thing to address but am confident that I'll be ok. Go to site

Excellent, friendly staff to work with. Everyone was helpful and easy to talk too. Large inventory to choose from. Easy to get to, stop and ask for Nick and let him sell you your next vehicle. Go to site

Great, communication by everyone involved in this event and very timely service. Shuttle driver did a great job and was a very safe driver Great Job Go to site

Great Selection! Great Service! No Pressure! Will Definitely Come Back In The Future!! Go to site

Excellent, friendly staff to work with. Everyone was helpful and easy to talk too. Large inventory to choose from. Easy to get to, stop and ask for Nick and let him sell you your next vehicle. Go to site

John Cassidy the salesman was excellent. Finance manager Steve was excellent.All were very friendly and helpful Go to site

John Cassidy the salesman was excellent. Finance manager Steve was excellent.All were very friendly and helpful Go to site

Very pleased with the accommodating sales staff in their understanding of the products they sell Go to site

Very pleased with the accommodating sales staff in their understanding of the products they sell Go to site

I recently purchased a Ford F350 from Kevin. What a fantastic job! The sale went very smoothly. My overall experience was excellent, and I can see myself and my family being repeat customers. Thank you, Sarat. Go to site

I recently purchased a Ford F350 from Kevin. What a fantastic job! The sale went very smoothly. My overall experience was excellent, and I can see myself and my family being repeat customers. Thank you, Sarat. Go to site