Google Review
Excellent sales staff! Patti is amazing. Very patient, helpful and knowledgeable! Go to site
Facebook - Web Review
I recieved the worst customer service ever here the service advisors are rude but when you give them the same energy its a problem! I dont want to say its a race issue but all of my poor disgraceful encounters were with with white people n the most helpful person there was an African American young... Go to site
Google Review
I contacted Jerrold Browning about a vehicle purchase through social media and his response time was impressive. From the initial conversation, he was very professional and exhibited the BEST customer service there is. I can truly appreciate someone telling me that theyre going to do something and... Go to site
CarGurus Review
Very engaging young man I spoke with. Everything was just as I had hoped until I realized it was a plug in and I am not knowledgeable enough about a plug in... Go to site
Google Review
I worked with Dale and Dylan at Mercedes-Benz Little Rock and had an amazing experience. Go to site
Google Review
Love going to this dealer for service. They are always so nice and very speedy. Go to site
Yelp Review
Just bought my third MB from this dealership and the experience was great as always. I regularly get my service done here, the staff is always top notch and ready to help. I would highly recommend MB of Little Rock for your Luxury Vehicle needs. Go to site
Google Review
The customer service was excellent, thats why I gave it two stars. The financial department is fraud! Please check your finance charge before signing their contract. They inflated my finance charge over $8,000, they added the extended warranty on and charged me 4000 when I told them I didnt want it,... Go to site
Google Review
Fast, reliable service, nice staff Go to site
CarGurus Review
Nice people, busy Go to site
CarGurus Review
They let me know everything I wanted to know about the vehicle; even when it sold Go to site
DealerRater Review
I highly recommend Dylan Thompson for your next car purchase. He's by far the best salesperson I've experience in my 20+ year in purchasing cars. He was very courteous and attentive. I know I am going to purchase my next car in the upcoming years from Dylan! Thank you Dylan! Go to site
Yelp Review
Dylan Thompson had answered and made me feel comfortable on my purchase at MBZ of Little Rock. He was attentive and courteous. He advised me on what best suited my needs and budget. I couldn't ask for more.. I would highly recommend MBZ of Little Rock, but mostly.. Dylan Thompson.. For my next... Go to site
Facebook - Web Review
What a great experience. The sales people and staff couldn't be nicer. We drove away with a vehicle, and a deal we're very proud of, and had fun in the process. Go to site
DealerRater Review
Bought a used Lexus from them; discovered later that it had structural damage which was not disclosed during sale. Warranty offered by finance person with no paperwork or details Did not expect abuse from a high end dealership. Go to site
CarGurus Review
Fran is a very knowledgeable internet salesman and knows his cars inside and out. We ended up trading for a silver GLS 450 at I thought a fair trade. I... Go to site
CarGurus Review
Would not buy from this dealership and would not send a friend here. Was traveling from out of town to purchase above vehicle and had worked deal with... Go to site
CarGurus Review
Quick response to my inquiry. Go to site
Google Review
I just purchased a 2020 GLE from this dealership for my wife. I've purchased Hondas, Toyotas, Mazdas, Nissans, etc. over the past 30 odd years. So, decided it was time for a luxury vehicle. This was by far the most pleasant car buying experience I've had. Everyone was professional and upfront... Go to site
Google Review
Service was not thorough. Information given was not accurate (car value, condition of vehicle, etc.) I know car dealers are often difficult to trust, but these folks were considerably lacking in good faith. Go to site
Google Review
Facebook - Web Review
Not enough service people to work the ones coming in to have work done. You dont get acknowledged for at least 20 minutes. I want to get another Mercedes but not sure I have patience to deal with service! Go to site
Yelp Review
I bought a used Lexus here that had structural damage history that they did not tell me about at the time of sale. I expected more from a high end car dealer. Go to site
Google Review
I had a wonderful experience at Mercedes Benz of Little Rock. The entire staff is very warm and welcoming. Their smiles, to me, were the most inviting. My salesman, Jeff, is truly an asset on the team. His knowledge and patience in guiding me to and through my purchase was the best, like the icing... Go to site
Google Review
Great buying experience. Would do it again on my next car purchase! Jeff helped me with the process and did a fantastic job. Go to site
Google Review
Jerrold did a great job at finding me exactly what I wanted!!!! He was very patient with me dealing with all of my questions - would not hesitate to recommend him at all!!!! Sarita Go to site
Google Review
Matthew and the Mercedes Benz staff were absolutely amazing and so friendly. They were so helpful getting me exactly what I wanted. If you are looking for a vehicle and outstanding service I would defiantly check them out. Go to site
Google Review
Very nice people Go to site
Google Review
Car salesman Bj Henry has the BEST customer service he made sure that I was taken care of over the phone and in the store. Go to site
Google Review
We bought our second MB from MB of LR, Patti Railey, was so great to work with, very personable and professional. She will be selling us another one in a few years. Alan Blair is our Service Rep and is amazing!! Go to site
Google Review
I recently purchased a new car from MBLR after the car I owned was totaled shortly after leaving the dealership for a service visit. The employees there were all very kind, caring and thoughtful. Dale Rak searched diligently to find a similar car to the one I had, answered my questions and had me... Go to site
Google Review
My very first experience with Mercedes-Benz was a couple of years ago. Even though I purchased a used 2015 C 300 Mercedes, I was treated with the upmost respect and dignity and welcomed at the dealership in Little Rock I now only bar and drive Mercedes. Thank you for welcoming a new customers... Go to site
Google Review
These guys are first class. Entire staff management to secretary. Will do what it takes to get you in a vehicle. Go to site
Google Review
I LOVE this dealership!!! They made the buying experience easy. They are very professional in communication and I can honestly say that it was the best experience I have ever had with any dealership. Go to site
Facebook - Web Review
I appreciate Johnny and the service crew for making sure I was taken care of & for spoiling me with the beautiful E-class...amazing beautiful car ! I hated to bring it back Go to site
CarGurus Review
Good Go to site
Yelp Review
If you're looking for a new or used vehicle contact Jerold Browning!! He will provide you with premium customer service, adhere to and meet your personal/financial needs, and you will definitely leave the lot in the vehicle which you desire. Contact him now, you won't be disappointed!! Go to site
Google Review
Great sales experience with David and Jessie after bad wreck Professional busy mom with no time to waste. Thank you so much!! Love my new Benzzz! Go to site
Google Review
Good service just very SLOW and rare and only occasional communication from service advisors. They do make good on mistakes though. They could learn some updated customer service skills from some places like MB west Houston. Go to site
Google Review
Google Review
Google Review
My experience was totally first class all the way. Jeff Olm is the best highly recommend asking for him. Also Steve and David made sure they found the perfect car for me. Go to site
Google Review
Worst customer service experience at a dealership Ive ever received. I called 5 TIMES on Friday 11/8 to have an oil change on my Mercedes; my calls were transferred to the service department each time to no avail. No one answered except for 1 TIME and the receptionist said she would have to take a... Go to site
Google Review
Wonderful experience purchased vehicle online and out of state the dealerships described the vehicle over phone when I arrived it met my expectations 100% it was just what I was told! We brought car back to KC noticed there was a minor mechanical issue called salesman Steve Rosco and they offered... Go to site
Google Review
Google Review
Dylan is a great salesman. He found exactly what I was looking for. I had a great experience at Mercedes Benz of Little Rock. Go to site
Google Review
I honestly didnt think that when my wife and I were looking for a new vehicle that Mercedes was even an option of us. After arriving at Mercedes-Benz of Little Rock, BJ and Dale helped us find the perfect car for us. They gave us the best price on the car, a great trade in price, and the financing... Go to site
Google Review
Google Review
Google Review
(Translated by Google) Thank you BJ Henry for the truck we like and the family has a lot of space and the trip is good! I will tell all my friends to come see you BJ Henry thanks to my friend that we are enjoying our gle350(Original)Gracias BJ Henry por el camin que nos gusta y la familia tiene... Go to site
Google Review
Jerrold was great. Literally was painless process of getting a great price and finding the right vehicle. He was now hassle but made sure to pay attention to every detail. Class act to work with and a super genuine guy. Ill be returning for my next purchase in 4 years. Go to site
Facebook - Web Review
Love my GLC from Mercedes-Benz of Little Rock. Awesome service every time! Josh my service advisor is always helpful and provides updates every time my car is in for a service. Would recommend anyone looking for a Mercedes to head over and check them out. Go to site
Google Review
Just wanted to say Im very proud to have purchased my Mercedes-Benz from BJ Henry almost 2 years ago he still keeps in contact with me on the regular he called and sent me a gift for my 75 birthday thank you BJ!!! And thank you Mercedes-Benz of Little Rock for great service Go to site
Facebook - Web Review
my salesman walked away and never came back. Go to site
Google Review
Jeremiah and his crew are great!!! Coming from another city I was so happy to find this trustworthy crew at Mercedes Benz of Little Rock. Five Stars! Go to site
Google Review
Excellent service with Jerrold Browning! He went above and beyond to make sure we were happy and well taken care of. Jerrold is super friendly, professional and extremely knowledgeable about vehicles. 5 stars all the way! Go to site
Facebook - Web Review
Customer service is horrible. Never been able to get a loaner car while all our vehicles have been there to repair. Always told I can get one when one comes back in. NEVER does one come back in. For allll the money this place charges and me and my mom there should be ample loaner cars. Also,... Go to site
Facebook - Web Review
I highly recommend Mercedes-Benz of Little Rock! They were very professional and helpful! Excellent customer service! Go to site
Google Review
Google Review
BJ Henry was our sales consultant today and he was amazing. We called yesterday evening and was able to get appointment first thing Saturday morning. He was patient and allowed us to take our time exploring and test driving the vehicle. This has been one of the best car buying experiences weve ever... Go to site
Google Review
You don't need me to tell you that Mercedes-Benz means classy, but these folks live their brand. My thanks to sales representatives Paul Donahue and Jeff Olm, who treated me with all the patience and candor I could ask for. Even though I was shopping among the least expensive pre-owned vehicles on... Go to site
Google Review
Jerrold's online marketing caught my attention and I had to come in for a test drive today! He's very knowledgeable and friendly. Go to site
Google Review
Jerrold is a amazing. Thanks for all the help in purchasing my new car. Go to site
Google Review
Such a great dealership! Had an excellent buying experience, especially with my salesperson Patti Railey! Will definitely purchase from then again! Go to site
Facebook - Web Review
They were fast,professional and I just love the benz I chose! Thank you Dale!!! And the fiance department! Go to site
Google Review
My experience with Mercedes-Benz of Little Rock was by far one of my best experiences in purchasing a car. Entering the facility I was greeted by the GM Mr. Kelly, who was exceptionally nice. Mr. Kelly then introduced me to Jerrold Browning, my salesperson, who worked diligently with me to find a... Go to site
Google Review
Tremendous buying experience! Dave and Dylan were professional, efficient and knowledgeable. Highly recommended. Go to site
Yelp Review
Tremendous buying experience! Dave and Dylan were professional, efficient and knowledgeable. Highly recommended. Go to site
Google Review
Cars.com Review
After our first nasty smelling vehicle, we were assured it was an isolated incident and purchased another. The new one smells worse than the first. Despite thousands of complaints and class action law suits, Mercedes has done nothing to help. In fact, they want us to have the filter and system... Go to site
DealerRater Review
After our first nasty smelling vehicle, we were assured it was an isolated incident and purchased another. The new one smells worse than the first. Despite thousands of complaints and class action law suits, Mercedes has done nothing to help. In fact, they want us to have the filter and system... Go to site
Yelp Review
My car stinks so badly. Mercedes knows they have a serious mold issue in the air conditioning and don't care how this effects the health or finances of their customers. Go to site
DealerRater Review
After our first nasty smelling vehicle, we were assured it was an isolated incident and purchased another. The new one smells worse than the first. Despite thousands of complaints and class action law suits, Mercedes has done nothing to help. In fact, they want us to have the filter and system... Go to site
Google Review
Jerrold Browning made my car buying experience a breeze! He was very professional, helpful, and easy to work with. If youre looking to join the #BENZSOCIETY then he is the guy you need to see! Go to site
Google Review
I want to personally shout out to Mr. BJ Henry #BJHenryCustomerSpotlight. He was very patient and worked with the small box that I put him in with my needs/ wants. And when I tell you, he pulled out all the stops and made it happen, he even sold my daddy and his Bestfriend (my 11 year old) on the... Go to site
CarGurus Review
Excellent sales staff Go to site
Google Review
Interacting with Jerrold turned a frustrating experience into a pleasant one. He has amazing customer service, is attentive and knows what customers need. I came into the experience unsure about what I was looking for but ended up with exactly what I wanted! Thanks Jerrold! Go to site
Yelp Review
I purchased a car in Little Rock arkansasand had it three days when it had to be returned to service for a belt recall. They had my car in their service for two months. They gave me a loaner with an expired tag and I was stopped twice by police and ticketed once. I finally got my car back and had to... Go to site
Google Review
Cannot rave about my Sales Representative at MB enough... purchased 3 vehicles through Jerrold Browning. His product knowledge, customer service, and professionalism has never wavered... The MB brand/dealership is lucky to have him on their team. Thanks again for making all my car buying... Go to site
Google Review
Mercedes Benz of Little Rock has been our dealer of choice over the past five years. Many thanks to our salesman Jerrold Browning who works hard for his customers and is always pleasant. Youre the best and I look forward to working with you in the future! Go to site
Google Review
The staff is amazing!! Especially Jerrold Browning. Hes honest and truly cares about the satisfaction of his clients ,even after the sale. He goes above and beyond to deliver exemplary service. Go to site
Google Review
Car buying is often a chore Id rather avoid. However the sales staff at MBLR makes the effort less taxing. My salesperson Jerrold Browning is second to none when it come to luxury automobile sales. He is very knowledgeable, friendly and always goes the extra mile to ensure you are absolutely... Go to site
Google Review
Had the pleasure of working with Dale today. He was an above and beyond salesman. It was my first time ever purchasing a car and he made everything completely stress free. Mike in the finance department was also super nice. I highly recommend Dale if you are looking for a new car! This place is superb. Go to site
Google Review
Jerrold was the most professional sales rep you could ask for. No pressure, very pleasant, worked with us until we came to an agreement. I highly recommend him when you go to Mercedes Benz of Little Rock. Go to site
Google Review
Thank you MBLR! you guys have a great salesperson on your hands BJ Henry helped my wife so much on the product knowledge on what will work best for our family she was gonna purchase an Audi but we are leaning more towards Mercedes now! He really was very relaxed and calm and thats what my wife... Go to site
Google Review
BJ Henry was a great sales gentleman! My experience was smooth and stress free! I left with exactly what I wanted and got a great deal! Thank you to Mercedes-Benz of Little Rock and to BJ Henry! Go to site
Google Review
Just want to say thanks a bunch BJ Henry he really know how to take care of me I'm happy with my new car he is very patient so you look for new ride see BJ Henry Go to site
Google Review
Major shout out to Jerrold Browning for getting me the car I wanted at a great price. I highly recommended him as your salesman if you are looking for a new benz. #BenzSociety Go to site
Google Review
I visited Mercedes-Benz Little Rock to speak with someone about the best option for a family vehicle. Jerrold Browning ended up helping me and answered all of my questions. This guy knows his stuff! Thanks Jerrold! Go to site
Google Review
Google Review
Jerrold always does an amazing job he's dependable and considerate of all things needed when it comes to questions. He's also responsible and respectful of my time.. Go to site
Google Review
I just purchased my second vehicle from MB of Little Rock. Thank you Jerrold Browning for your high level of customer service and making both buying experiences easy. Go to site
Google Review
I just purchased my second vehicle from MB of Little Rock. Thank you Jerrold Browning for your high level of customer service and making both buying experiences easy. Go to site
Google Review
I must say ,these are all very nice,happy people ! Everyone full of nice stories,about their cars.... what brought them there....a nice waiting area,drinks were offered, popcorn....YES,POPCORN.....I had my car serviced,it was an older BENZ....but,they fixed her up ! They worked w/ me on a BUDGET, we... Go to site
Google Review
Never would I have imagine coming to Mercedes Benz and finding my dream car thank you Mr. Bj Henry for helping me. Your amazing I'm so happy cant wait to go riding with my family your awesome glad you came out and greeted me. Go to site
Google Review
Just want to say thanks a bunch BJ Henry he really know how to take care of me I'm happy with my new car he is very patient so you look for new ride see BJ Henry Go to site
Google Review
Working with Dale & David made buying/trading my car an excellent experience. Both gentlemen were very accommodating in reaching a deal that worked for all. Would definitely recommend Mercedes Benz of Little Rock. Go to site
Google Review
By far the best experience buying vehicles I've ever had . We not only purchased one but came back and purchased a second vehicle with Dylan Thompson . If your going to buy a mercedes go talk to Dylan. Super polite and he will take good care of you ! Thankyou guys for being great . Go to site
Google Review
Subpar service department all around. Had my car for a week with no communication, I had to call to find out a status of my vehicle . I wasn't offered a loaner car or an explanation as to why my car was there for 6 days. I was considering upgrading but I will never do business with this location... Go to site
Google Review
My experience with BJ Henry was absolutely great he exceeded my expectations in my buying experience he is great thanks so much satisfied customer!!!! Go to site
Google Review
I would like to thank Dylan Thompson (my salesman) for making my experience at Mercedes-Benz of Little Rock Great. Buying a vehicle is not my favorite thing to do, but Dylan was fantastic, and made the process smooth and as painless as possible. I would highly recommend asking for him if you're... Go to site
Google Review
Google Review
Jerrold Browning and the team at Merc of LR are awesome! So professional, knowledgeable, and helped my wife find her dream car for a great price! Thanks Jerrold!!! Go to site
Google Review
BJ Henry was awesome! Most care free car buying experience of my life. I live in Memphis TN and found a car online that I wanted to get my wife. Without ever even driving to Little Rock we did the whole exchange while I was at work over the phone and text. BJ sent me multiple photos,videos, info.... Go to site
Google Review
Mercedes was awesome. BJ Henry help us so much and worked with us so much. I recomend coming in and seeing him for all your car buying needs!!!!!!!!! Go to site
Google Review
BJ Henry was the best! He worked so hard for me and went above and beyond to make me happy! I highly recommend you give him a call for your next Benz!! Go to site
Facebook - Web Review
Great experience today! The team is very helpful, and I am thrilled with my new ride. Go to site
Google Review
Subpar service department all around. Had my car for a week with no communication, I had to call to find out a status of my vehicle . I wasn't offered a loaner car or an explanation as to why my car was there for 6 days. I was considering upgrading but I will never do business with this location... Go to site
Google Review
Pulled up, took them quite a few minutes to give us service until a lady noticed us. I figured they would be jumping for their customers. Go to site
Google Review
My experience with BJ Henry at Mercedes was beyond amazing! He made sure I got the best deal with the monthly payment what I could afford! Go to site
Yelp Review
Just had a gentleman show me a vehicle there. Won't say name out of courtesy of his job, but it may help to actually talk about the vehicle and discuss it. And I would probably shake hands and find out customers names prior to just standing there. Sorry, I'm buying a vehicle this weekend but it will... Go to site
Google Review
Google Review
I have called the service department of this dealership with questions four times. Not once was I able to talk to someone who could answer my questions (I tried twice with questions about windshield replacement and twice with questions about Sirius installation). I l left messages asking for a... Go to site
Google Review
Had A service issue and the GM resolves it immediately. Outstanding Service. Go to site
Google Review
Google Review
I bought a used Mercedes from Dale Rak at Mercedes-Benz of Little Rock last week. I'm of the generation that finds a car on the internet, buys it over the phone, and has it shipped without seeing it in person. Took a few days to work out a price, but everything else about the sale was fantastic. ... Go to site
Google Review
The one star is for the man who was in charge of the final numbers. 5stars for BJ. He is always classy and helpful. I would loved to have bought from him but I dont ever want to deal with the other guy again. Go to site
Google Review
The customer service was exceptional & my vehichle was serviced in a timely fashion Go to site
Google Review
BJ Henry- one word AWESOME. He was very helpful and professional. Thank you David Kelly who was also very helpful. Very easy process and hardly no wait time in buying our truck. Thanks you all Go to site
Google Review
Salesman BJ Henry was great to work with, easy process. In and out in a short time period buying a vehicle. Go to site
Google Review
Google Review
Jerrold Browning is the best professional car salesman that we have ever used!! Made the car buying experience very easy and stress free!!! If your in the market for a new Mercedes go by and see Jerrold. This was our second buying experience with him . The first time was 3 years ago . He was still... Go to site
Google Review
Great salesmen Go to site
CarGurus Review
They were great! Go to site
Google Review
Love MB of Little Rock. Talked to dealers across the region and none were easier to deal with, more aggressive on pricing or more professional than them. Look no further than MB of Little Rock!! Go to site
Facebook - Web Review
Thanks for always being there to help me, my friends and family!!! Go to site
Google Review
Google Review
Go see Dylan Thompson at Mercedes-Benz Little Rock for your next auto purchase!!! Excellent customer service. Made our car buying experience pleasant. Go to site
Facebook - Web Review
They kept my car for 6 days for front end alignment and headlight! No commutation. Did not even clean car as promised. The loaner car had check engine light on. I was told three mechanics walked out. Poor service. I do not trust their work. Go to site
Google Review
Google Review
My recent experience with Mercedes Benz Little Rock and BJ Henry was wonderful. BJ is a very knowledgeable and patient salesman. He went above and beyond to make my purchase memorable. I recommend contacting him to anyone looking to make a purchase. Go to site
Google Review
Google Review
Google Review
Google Review
Just recently purchased a car at this dealership with Jerrold. He is on of the best car sales people I've ever been around. He doesn't push anything on you too much and is very helpful with showing new features on cars. Will definitely go back to him for my next car! Go to site
CarGurus Review
Matt is one of the best salespersons that I have ever dealt with. Go to site
Google Review
Great service. Stephen Robinson and his team were fantastic and resolved my issues. Go to site
Yelp Review
Bought a New 2019 MB GLC300 from Mercedes Benz of Little Rock in May. Dealt with Patti Railey, she is a "class act". Overall my whole dealership experience was 5 stars. Will recommend to all of my friends. Go to site
Google Review
Google Review
Google Review
Best Mercedes dealership in Little Rock. Go to site
Google Review
Great Customer Service and Knowledgeable Staff makes for painless maintenance service. Go to site
Cars.com Review
Did my financing online had my vehicle shipped...process took (2) days .. . Go to site
Facebook - Web Review
Great service! Patti was very pleasant and patient with us. Love my Mini Countryman!!! Go to site
DealerRater Review
Had a check engine light come on within minutes of leaving the dealership. The entire staff bent over backwards to get it resolved, including coming to my home, picking the car up and letting me use a loaner for a week. My salesman, finance manager and service rep were fantastic. This is the... Go to site
Google Review
Facebook - Web Review
if you didn't buy your car from there, do not take it there, do not have mercedes roadside assistance take it there.. went in for a flat tire because they said I had to bring the car in for the lug key, which, come to find out, my car doesn'teven have, nor did it have them on it when it was... Go to site
Facebook - Web Review
Service department is a HUGE joke! Extremely unprofessional. I did not authorize them to do any work to my vehicle and when I picked it up, parts were missing. They claim it arrived that way but Im pretty sure I wouldve noticed the noise difference with the catalytic converter missing prior to it... Go to site
Google Review
See automated response below Go to site
Google Review
1st visit so far. Good service Go to site
DealerRater Review
When you go in for an oil change their service is fast friendly and you also get your car washed and vacuumed. No high pitched sales pressure either. Go to site
Google Review
Steven Robinson help me order a key and help with my other questions I had Go to site
Google Review
DealerRater Review
Our salesman Joey Sullivan was amazing from start to finish! We couldn't be happier with our new car and this was the first and only stress-free car buying experience. Go to site
DealerRater Review
My check in process was fast... I enjoyed a chocolate chip muffin while I waited.. the associate gave me updates on my vehicle while I waited.. I appreciated it. They washed my vehicle as a courtesy... love it.. Go to site
DealerRater Review
We purchased a 2017 GMC Acadia last week. We were treated like they actually cared that we were there. Bj Henry, and David Wheeler both did a great job. Go to site
DealerRater Review
Because this is our only car, a loaner is required. Josh provided a timely loaner, the maintenance was completed the same afternoon. Joshs name definitely should be included with Allen and Kim. He continued the same excellent service that I expect at Mercedes. Go to site
DealerRater Review
Our buying experience at Mercedes Benz-Little Rock was second to none. It was a dream that came true, with the help of our friendly sales associate Ron MacAulay whose customer service after the sale has been outstanding. Mr. Steve Roscoe, who introduced himself early, reaffirmed the commitment to... Go to site
Google Review
My husband and I went into the dealership to just "look" at the new 2020 GLE 350... BJ Henry gave us a test drive, did his magic, and literally within a couple of hours, I got to drive my new ride to its permanent home! BJ was friendly, knowledgeable, and genuinely interested in making my experience... Go to site
DealerRater Review
In our 19 years of working with this dealership on 6 different MBs we have not had any negative experiences. They are great to work with and we will continue. Go to site
DealerRater Review
Pattie (sales lady) was fantastic with communication and stayed late! Gm David will do all he can to help and very friendly! Would buy from ANY TIME! Go to site
DealerRater Review
Great service and very friendly staff. They always exceed my expectations. Thank you for all that you do and for taking great care of my vehicle. Go to site
Yelp Review
Like the other ones that posted already, this is the worst dealership and service department I have ever been. Service advisors really sucks and you can call this Mercedes Benz stealership. Never going to buy another Mercedes from here. I will buy Lexus or other brands like Maserati. Go to site
Google Review
Awesome experience! BJ Henry helpedus with our surprise purchase of a car for our daughter and then when we arrived with her he had a special sign and a big bow! Go to site
DealerRater Review
I have been a repeat customer for over 20 years. The staff and service people have always been courteous and helpful each time I visit the dealership. Go to site
DealerRater Review
Now standing service and very friendly staff made my by experience good. Dealership named work to find the deal that was good for me as well as good for the dealership. Go to site
DealerRater Review
Everyone was very nice and service was great...the coffee and snacks were also good and thank u for the car wash....I have always had my car serviced in LOS ANGELES..I moved here not expecting the same great service ..but it was awesome!!! Diane Go to site
DealerRater Review
Great service. No complaints. They took care of my request timely and had excellent customer service. And tried to sell me a new car. :). Wonderful experience as aways. Go to site
DealerRater Review
Service rep friendly and to point as to what was done to my car. Loner car nice and waiting lounge was very nice including drinks and popcorn Go to site
DealerRater Review
Excellent customer service. Thank you Patti for the way you treated me when I bought my lovely GLS. I love my car and happy to get it. Go to site
DealerRater Review
Stephen is an excellent staff and represents the dealership well. He was very courteous and patient in answering all of my questions. He is very knowledgeable and he advised me well concerning the maintenance of my car. Go to site
DealerRater Review
I had a scheduled maintenance appointment and my car was taken in promptly. I received a loaner car to use while my car was being serviced. Everyone I encountered that day at Little Rock Mercedes was gracious and professional and contributed to a very pleasant experience. Go to site
DealerRater Review
Excellent service! Thank you Kym and staff!! I was able to get an appointment quickly and service my car. I felt really great working with Kym. Y'all have an excellent staff. Thank you!! Go to site
DealerRater Review
BJ was extremely helpful in the purchase of a used car for our daughter. The dealership was very pleasant to do business with! Thank you Go to site
Google Review
I just want to start off by saying I thank GOD for the opportunity to finally write a review on the Mercedes Benz site. I finally purchased myself a Mercedes BenzGLC300 for Mothers Day to myself but it took me a year and I remember coming in a meeting my salesman BJ Henry and telling him I will... Go to site
DealerRater Review
The service was fast and sufficient. I highly recommend the service dept. The wait was not very long. I appreciate the fact that Saturday was an option to get the car serviced. Go to site
DealerRater Review
First time with dealership. Making an appointment went smoothly. Reminders of appointment time were sent by text and email. Checking in and description of service desired went smoothly. Allen, service writer, took my information quickly and after reviewing what was needed for this service call... Go to site
DealerRater Review
Kym is terrific! Always a pleasure to work with. Joey took my calls and responded promptly to texts long after the dealership had closed. Hes great as well!! Go to site
Google Review
Google Review
DealerRater Review
Staff was professional and attentive to my needs. I was in a hurry and all three worked to get me through the process quickly. Trade in value was reasonable and I was shown controls in a similar merc while mine was prepared to leave. This is my 2nd purchase from dealer and I will be back. Go to site
DealerRater Review
We have been doing business with mercedes Benz of Little Rock for 25 years in that time we have bought almost a car a year . Steve Roscoe was our first salesman. He will always be our first choice. Alan has been our service guy. They are two of the nicest people ever . No matter what request we... Go to site
DealerRater Review
I had another great experience at the dealership. Kym Phillips was extremely nice and made sure I had everything I needed to make my day pleasurable. Go to site
Google Review
DealerRater Review
They seem to do good work, are (in my experience) friendly, and they've been able to resolve what problems I've brought them thus far. 4/5 for two reasons, it's difficult getting in touch with staff over the phone and at times I have had to prompt employees on what they should do next to resolve a... Go to site
Google Review
See automated response below Go to site
DealerRater Review
Overall, Im happy with your service. However, the service rep who handled my case lacks the customer service skills required for a luxury service. She lacks a friendly demeanor and willingness to help. Its as if she were too busy to help throughout the process. When asked if there was a loaner car,... Go to site
DealerRater Review
During the past 45 years I have purchased seven automobiles, both new and preowned from this dealership. The sales and service experiences have been totally satisfactory . Go to site
DealerRater Review
I started my search for a car online. I was fortunate enough to work with Joey. We started off working over the phone . He sent me several cars to look at. When I came to the dealership, he showed me others as well. He was very knowledgeable about the difference in the cars. He made sure we left... Go to site
Google Review
Got my first car here today, & everything went great! Workers are super helpful and polite. Best place to buy a car for sure. Go to site
DealerRater Review
I drove from Texas to pick up a vehicle. Everyone was nice and provided an excellent experience. Even after experiencing some issues with the vehicle afterward, Steve and Joey helped me through it all. Thanks guys you Rock!!! Go to site
DealerRater Review
My problem was simple, it was my horn, it wouldn't working. They diagnosed and corrected the problem,I'm pleased with the service I receiced. Go to site
DealerRater Review
Great teamwork with excellent customer service. My experience was very smooth and successful . I would definitely recommend them to someone looking to purchase a luxury vehicle. Go to site
DealerRater Review
David was excellent to work with. I was looking for a vehicle for my daughter. He was transparent and accessible. When we arrived at the dealership after a long drive, they had all the paperwork together and were a pleasure to work with from a final test drive to financing. Matthew and Victor... Go to site
Cars.com Review
Annual service was excellent and loaner car was very much appreciated Go to site
Cars.com Review
very nice dealership with great customer care. courtesy cars always available Go to site
Google Review
The office was very pleasant to work with. They answered my questions immediately and enjoyed running all the gterat featured through with me. Matthew knows his cars well and went out of his way to encourage me to get my Mercrdes SUV. It rides like a dream! Go to site
DealerRater Review
Allen Blair had to be called to see if parts were in, called for service progress and called to see if the job was completed. Go to site
DealerRater Review
Good dealership helpful great service center. Always considerate of my schedule. Excellent loaner cars. Location good convenient from interstate. I dont live near but with loaner can always find something to do. Go to site
DealerRater Review
My service experience was very good. The service rep Josh went above and beyond to provide the best support and professional suggestions to me for my car repairs. Go to site
DealerRater Review
Mercedes Benz of LR works hard to satisfies the customers. He call to inform me when my vehicle was ready. Also, if any thing else is needed they call to get my permission before it is done. Go to site
DealerRater Review
Overall subpar service all around. I will drive to Conway before I return to this location. I initially Submitted a service request online after 3 days of no response I decided to call to schedule an appointment for service. The first available appointment was made for a week late. I had my vehicle... Go to site
DealerRater Review
Very accommodating with a loaner car.. a little bit slow on keeping my car but my overall experience was great. Allen was very nice to work with and explained what was done to my car. Go to site
DealerRater Review
Everyone was friendly and helpful. My salesman was BJ Henry. He was well informed, helpful and above all not pushy. I spoke with BJ late Friday afternoon regarding a Chevrolet Suburban I had seen on Carfax. Told him I was very interested in seeing this car, but explained due to business obligations... Go to site
DealerRater Review
Outstanding car buying experience. David Kelly and Patti Railey attention to detail, knowledge and friendliness made the trip from South Carolina worth it to get our CPO GLE 350. Thanks again for the excellent service. Go to site
DealerRater Review
Great service...they did what they said they would do and worked around my schedule for my convenience. Thanks for all your help MB Little Rock! Go to site
Cars.com Review
Not everything was done when brought SUV in. I live 3 hours away and will have to take off again to bring back. Nice workers, clean facility. Have recommended this to future customers to buy here. Go to site
Google Review
Dry prompt and clean dealership Go to site
DealerRater Review
This was my second time going to get my car serviced, but the first time I felt like the service provided was all around an A+!!! Stephen Robinson is an amazing advisor that listened and made sure what I needed and wanted was taken care of! Excellent customer service and no delays!! Truly... Go to site
DealerRater Review
There is a Mercedes dealership 50 minutes from me but I drive the 2.5 hours for this exceptional service. Sales and service is awesome Go to site
DealerRater Review
Got great service from check in to loaner vehicle; from General Manager contacting me on Sunday to work me in to my service representative (Ms. Kym) taking care of the details and arranging for me to pick up my vehicle on Sunday. Highly recommended Go to site
Facebook - Web Review
The professionalism and friendliness of the staff Go to site
Google Review
Everything went very well. I have owned the same model 2 vehicles ago so the learning curve was very short. This was my 24th MB since 1963. The sales person has served my family before, so I asked for her when contacted MB of LR. I have only one observation regarding the vehicle; it seems to... Go to site
Google Review
The staff in Service and Sales are very friendly, professional and detail. Beverly Go to site
Cars.com Review
Great Service , professional experience staff dependable helpful Go to site
DealerRater Review
Excellent customer care continues to make buying and servicing a pleasure- a good product helps with the first sale; good service keeps the customer loyal to the dealership and the brand. Go to site
DealerRater Review
The only place Id take my Mercedes in for service. Service representative is accommodating and detailed. Technicians do honest work and offer test drives to thoroughly examine any concerns. Go to site
Cars.com Review
My backup camera stopped working. Come to find out, we purchased this Mercedes from a dealer in Fayetteville, and the camera was after market. Consequently, it couldn?t be fixed and the rep wasn?t able to provide a contact for repair. I?m still without a backup camera. Go to site
Google Review
They could not have been nicer. I was treated fairly and with respect. The vehicle I purchased was a used high performance car that was not manufactured by Mercedes. After the sale, a problem was discovered that required the original manufacturer to correct. Mercedes Benz of Little Rock, could have... Go to site
DealerRater Review
Great service wait time wasnt bad. Love refreshments while waiting. Friendly atmosphere. Steven was very professional explaining all things my car was serviced for and need. Will visit again. Go to site
Google Review
DealerRater Review
Customer Service was exceptional!!! With kind of money that I spend at a Mercedes Benz Dealership for service on my Mercedes Benz SUV, being treated like a valuable customer is very, very important to me! Go to site
Google Review
I just want to say thank you Mercedes-Benz but i just want to give a special thanks to my Sales consultant BJ Henry youre awesome thanks a bunch for your professionalism and product knowledge on the brand. If anyone is thinking about the Mercedes-Benz brand please go see BJ Henry he is great!!! Im... Go to site
Cars.com Review
Each time I go to have my car worked on, I'm not offered a loaner car. I live an hour and a half away so when I travel to have my vehicle serviced, I'm usually also going to doctor appointments. I have asked about this several time why it's so hard to get a loaner. They tell me well you have to... Go to site
DealerRater Review
my wife and i were made immediately made welcome. everyone we dealt with were courteous and helpful. no uncomfortable sales pressure was ever applied. we have previously purchased a car from this dealership and wanted to come back.for another. Go to site
DealerRater Review
Overall excellent service. My car was towed to dealership on the weekend received by Josh on Saturday. It was passed on to Kim on Monday at customer request. I received speedy service which was expedited by Kim. Great team work. Go to site
Facebook - Web Review
Very please with the Service. Needed work done on my vehicle and I was given a vehicle to drive with no hassle. The Environment was friendly and the staff was Great! Steven In service is the Man. Took care of me and for that I will recommend and receive more services at this location. Thanks again. Go to site
DealerRater Review
The people we dealt with yesterday all provided exceptional customer service. Our questions were answered - we didnt feel pressured to buy. Once again we experienced the service weve come to expect at this dealership. I think this helped us decide to go ahead with purchasing a new vehicle - although... Go to site
DealerRater Review
Sun roof is making a NEW crazy noise since you had the motor replaced. Ive called and mentioned it twice now. Someone even called me, I told her about it, and no return call. WHY.? You have some great employees and some not so great. PLEASE FIX MY CAR. Id love to give better ratings. Go to site
DealerRater Review
We have been coming here for years and have bought several cars. Our experience with Patti Railey is always easy and perfect. She walked us through the car perfectly and is perfect at her job. Overall the experience was great. Go to site
DealerRater Review
BJ and the sales manager were great. Financing was also great. No complaints. I have bought many cars, but this was by far the best (and fastest) experience I have ever had. Go to site
DealerRater Review
Very friendly and helpful staff, I dealt with BJ salesman, Holly- receptionist , Carey-finance and Allen-service advisor. They answered all my questions (even if I asked a few questions over and over) BJ showed me how everything worked on my car, set up all the stuff on my phone for me and had me... Go to site
DealerRater Review
I have purchased 5 vehicles from this dealership and every time the service I receive goes well above any and all expectations. Joey Sullivan, my sales associate did a GREAT job and made the car purchase process smooth and enjoyable. Go to site
Google Review
Had an electrical problem issue and the dealership did a good job repairing it and coordinating with the warranty company. Only issue I had was with timing. No appointments were available for 6 days so I had to make due during that time while I wait, and when my 730am appointment day arrived I... Go to site
Cars.com Review
Our service rep, Kym really cares that we are taken care of and in a timely manner. We appreciate her and this dealership. Go to site
DealerRater Review
Test drove a GLK that I really liked but wasnt ready to buy. After a couple of hours, I couldnt get it off my mind and called my associate Jerrold about 6 pm. I told him I could come back the next day since it was almost closing time. He was able to not only get an entire squad to stay over for us... Go to site
Google Review
Google Review
DealerRater Review
Its always a delight to run into my sales lady Patty she has sold me two Mercedes now and looking forward to a third in a few years. Go to site
Cars.com Review
I took my Mercedes glc300 in for an oil change. It has just fallen out of warranty by 237 miles. They broke the computer and it took them 5 hours to fix it and then they said it may happen again and that it was a glitch when they tried to reset the time for the next service. They then tried to... Go to site
DealerRater Review
Dealership clean every one was very friendly on time did not have to wait. There was free coffee and wi fi just a nice place to visit while car was being serviced Go to site
DealerRater Review
As my GLK 350 required its A3 service. Work was completed on the tailgate motor. I verbalized concerns regarding the condition of the cargo area to Mr Brown who met me at my office to pick up my vehicle and provide me with a courtesy car; remedied the areas of concern and returned my vehicle the... Go to site
Google Review
Cars.com Review
As my wife and I commented to each other as we left, this was the nicest and easiest car buying experience we've can remember having. No pressure and total concern for what was best for us. Go to site
Cars.com Review
Excellent experience professional staff. Best sales associate I?ve ever dealt with. She was efficient, knowledgeable,, professional and took the time to listen to what I was saying! This is wha5 I experience with everyone I delt with including the finance team and even the reception staff. Go to site
Cars.com Review
I had an oil change, and a recall request completed on my car. I had a great experience Go to site
Cars.com Review
The second oil change was not good. The person who answered the phone in the service department was impatient. The lady talked to me on the phone and someone else in the department . Her phone skills weren?t the best. The guy who signs out the loaner cars wasn?t eager to help. This was the worst... Go to site
Google Review
Good experience Go to site
Cars.com Review
Great first time service and experience and I will be looking forward to a long lasting relationship with Mercedes benz of Little Rock Go to site
Cars.com Review
Great customer services, clean store, fast services. Go to site
DealerRater Review
Took a length of time and a few visits but the staff finally found the issue with the A/C. while in the shop to address some air bag related items the a/c finally failed for them as it had for me on a couple occasions. Glad to have the gremlins resolved. Go to site
DealerRater Review
While we were there were given a vehicle to use while our vehicle was being serviced. When we returned we had a key made for one of our other vehicles. Go to site
DealerRater Review
Great work. Work done on time. Friendly staff. Kept informed. Would recomend to family and friends. Will return fo any other needs. Great work guys. Go to site
Cars.com Review
As always, Stephen makes it easy to schedule an appointment and communicates promptly regarding the servicing of my car! Go to site
Cars.com Review
Great people to deal with, very Professional and knowledgeable! Go to site
Google Review
Bought oneGreat buy. Sales team is excellent. The moment I stepped out my old vehicle they made me feel like I was in the right place shopping. I love my new car! Go to site
Cars.com Review
Great buy. Sales team is excellent. The moment I stepped out my old vehicle they made me feel like I was in the right place shopping. I love my new car! Go to site
Google Review
Jerrold from Mercedes-Benz was great to work with on purchasing our new Mercedes. Very professional and knowledgeable. Understand the product and quality of the Mercedes brand. I would highly recommend the dealership and Jerrold as well. Go to site
Cars.com Review
Jerrold was great to work with, Very knowledgeable and professional. If you are in the market for a new Mercedes, talk the Jerrold. Go to site
DealerRater Review
The entire car buying experience at Mercedes Benz of Little Rock could not have been better. Our salesman, Matthew, could not have been more knowledgeable. This dealership exceeds the incredibly high value of their product and sets the standard for auto buying. Go to site
Google Review
Excellent service!!! My advisor was very helpful, a pleasure to work with. Go to site
Cars.com Review
Return vehicle for the second time in a week for the same issue. First time they kept vehicle for 2 weeks. Go to site
Google Review
Google Review
Cars.com Review
I bought a Hyundai Accent. The process was smooth. Everyone I encountered was friendly and truly cared about my buying experience. Go to site
Cars.com Review
Service was fine, but the price of routine MB service continues to be extremely high compared to most American models. I will probably not buy another MB for that reason. Go to site
Google Review
DealerRater Review
Was kept informed about my vehicle, when completed, price for repair and was all performed in a very timely matter. That was good and very much appreciated. Thanks, Thomas Go to site
Google Review
A rodent got into my garage kept car during the winter. With bait he died outside the car, but he had pooped (just pelets) and urinated in the cabin. I had the car detail cleaned at Splash Carwash. It was better. Then they said I needed to find a detailer with an "extractor" for best results. I... Go to site
Cars.com Review
I received a Service A which includes a tire rotation among a host of other things. All services were acceptable; however, the technician did not check the tire pressure upon rotating my tires and as a result my pressure gage came on and I had to return my car to have the pressure corrected. The... Go to site
Facebook - Web Review
Great service from making the appointment until delivery after service. I just have no concerns related to my car being ready for a road trip at a moments notice because everything is checked and ready. Go to site
Cars.com Review
The customer experience was hands down one of the absolute best...buying process was superb! Go to site
Cars.com Review
Best in town; great service operation. Service is well organized, timely and customer oriented. Complimentary cars are very nice. Go to site
Google Review
The service team is always kind and efficient. Kym is a jewel. Go to site
DealerRater Review
The staff was very professional, helpful and friendly. I received immediate service upon my arrival to the dealership. The service was performed in a very timely manner. Go to site
DealerRater Review
Quick in and out service. I was also able to schedule the service only 1 day prior to appointment! Josh was the service representative I worked with on that day. Go to site
Google Review
Poor service ... called multiple calls and left a message with serv dept no follow up or call back Go to site
DealerRater Review
I got an oil change and it was done well. I needed my airbag replaced for the recall but the part was pending. Overall good service. Go to site
DealerRater Review
Pleasant and very helpful. Make sure you are a satisfied customer. Enjoyed refreshments while waiting. They keep you updated while waiting and make sure you are ok. Go to site
DealerRater Review
Stephen Robinson took good care of my service and was very professional, experienced, courteous. I appreciate Stephen and the excellent car I have. Thank you. Go to site
DealerRater Review
Took my car to have it serviced on 4/9/19 and left with a busted seat that I Did Not Have!!!when I came Go to site
DealerRater Review
Service was courteous prompt efficient Word word word word word word word Word word word word word word word Word word word word word word Go to site
Google Review
DealerRater Review
Fantastic experience. Exactly what you expect from this level of dealership. Everyone I worked with went above and beyond to make sure I was taken care of. Go to site
DealerRater Review
Matt was one of the best salesmen Ive ever worked with. He was very knowledgeable about the car and Mercedes in general. Victor was also a great help in making the buying process quick and efficient. Go to site
DealerRater Review
Kim is friendly, easy to work with and has assisted me twice when I found myself in difficult situations. She explained issues with the engine so I could get a full picture. Go to site
DealerRater Review
Took 2 weeks to replace a charcoal canister and shut off valve. Had to wait for approval for warranty service also for parts to be delivered. On Wednesday of the second week could not get any one to return my calls to get a status update. Finally left message for the manager. Called again later... Go to site
DealerRater Review
Jerrold did a great job helping my wife and I pick out our new vehicle. He was very friendly and knowledgeable. Mr Kelly was also great with helping us also. Carey completed the financial part, he to was also very friendly and helpful. Keep up the great work guys. Go to site
DealerRater Review
Mercedes of Little Rock totally dropped the ball. I was expecting best in class 2nd to none service from Mercedes. They could learn from Lexus. Go to site
DealerRater Review
Part of the reason I choose Mercedes-Benz is for the ease of setting up an appointment and because I get a loaner car to drive while waiting on my car to be worked on. The dealership in Little Rock is state of art and much better than anywhere else in town. Everybody at the Little Rock dealership is... Go to site
DealerRater Review
Service associate was friendly, professional and knowledgeable. Enjoy meeting him and the job was well done. I would recommend Riverside Motors to my Friends and family. Go to site
DealerRater Review
Service was quick and efficient.Kym Phillips is always pleasant and gracious (not overbearing as some other brand service managers I've dealt with) great as always.thanks again Kym. Go to site
DealerRater Review
We had a very easy process and were never pressured for anything. Customer service was amazing and they are quick when making the deals and processing. So happy i didnt have to spend a full day just merely a few hours. I will definitely use them again in future. Go to site
Yelp Review
Bought a car from these guys on Monday 4/1/2019 Weds. 4/3/2019 it's running "Hot" The vehicle was shipped over to me in Memphis, the transport driver parked the vehicle in my drive , but I notice he had an bottle of coolant in my car ,he then told me my coolant was low so he took the bottle of... Go to site
DealerRater Review
Bought an used vehicle on Monday to have shipped to Memphis salesman S. Vick very nice to work w/ the process went at a fast pace . Go to site
DealerRater Review
I have worked with Kym Phillps for a few years now - she is the best service advisor - EVER! The atmosphere at MBoLR is friendly. The waiting area has nice seating and there is a snack bar for the customers. I made an appointment for service. I got in and out in a very short period of time. ... Go to site
DealerRater Review
We spent two weeks looking at various models, and the agent and manager were very patient. They were able to get a vehicle from out of state for us to drive, and we ended up buying that vehicle. Go to site
DealerRater Review
I couldn't make the trip to Little Rock so Carey helped me gain access to my vehicle. Joe and Shane delivered my vehicle and I am very pleased with everyone's caring, friendship and willingness to help me!! Go to site
CarGurus Review
Responsive via email. Go to site
DealerRater Review
Ordered car. Arrived as ordered. Paul spent time helping us with the changes made since our last S Class. Everyone was very friendly and professional. Go to site
DealerRater Review
We had a very pleasant salesman and manager to work with at this dealership. We drove several vehicles, and they actually got a model from out of town for us to drive. They let us take two weeks to make our decision and never applied any real pressure. Go to site
DealerRater Review
My first Experience was great! I look forward to maintaining a relationship with MB.. However this is my first ownership of a MB and they were very helpful and informative.. Go to site
DealerRater Review
Kym Phillip's was excellent in the service department. She was very courteous and professional. I will definitely be back for all my servicing needs. Great job Go to site
DealerRater Review
The customer service that was delivered was outstanding! Stephen Handle all of my concerns about the service of my C450. Great job Stephen and Ricky!! Go to site
DealerRater Review
Brought car in for oil change and they broke my computer. Then they denied it and tried to charge me. It took 5 hours for them to fix the computer and they vfc said it might happen again. They called it a glitch. I didn't have a glitch before I brought it in so I'm suspicious that they broke my car,... Go to site
Google Review
Bought one Go to site
DealerRater Review
Excellent job of finding cause of problem. The mechanic noted problem dry rotting tires. Went tire place and they were about separate. Appreciated his response to detail. Go to site
DealerRater Review
Got a second screw in another tire. MB provided roadside assistance to change to spare, dealer replaced next day. Enjoyed chatting with other MB owner about his 2005 550 SL. Go to site
DealerRater Review
Joey Sullivan and Carey Gabito were so friendly, funny, helpful, non pressure! I was extremely impressed. Both of them are employees you would want to do anything to keep. Go to site
Google Review
My car buying experience was better because of the service BJ Henry provided. I never felt that I was just another sale and thats definitely appreciated! Go to site
Google Review
BJ Henry is an amazing asset to your company. His customer care is outstanding. He is always going above and beyond. Best car sales experience I have ever had. Ever! I plan to buy my next Mercedes from BJ as well. Go to site
DealerRater Review
Everyone made us feel like they were working for us and not Mercedes. Our salesman Victor was straight forward and took great care to listen to what we wanted. Our sales manager David was super friendly and very easy to deal with. Carey the finance manager was simply the best we ever experienced.... Go to site
DealerRater Review
Mr Allen is a true professional. He extended his already long day to insure that I was given nothing less than the First Class service that one would expect at a mercedes benz dealership. Mr. Allen exhibited True product knowledge, never ending patience and a willingness to answer all of my... Go to site
DealerRater Review
Each time I come to MBoLR I am always greeted by friendly people who seem to truly enjoy their jobs. They fit together like a family. I have worked with Kym Phillips many times. She's like a best friend who takes care of my car as if it were here own. She always makes me feel like I'm her only... Go to site
DealerRater Review
Couteous service and great fascility are my first impressions on trying this new dealership. Got everything done and more. Only constructive comments; you need to update the service hours on the web site it says you open at 8:30 when it should say 7:30? Promote your coutousy shuttle service, I wish... Go to site
Google Review
Each time I come to MBoLR I am always greeted by friendly people who seem to truly enjoy their jobs. They fit together like a family. I have worked with Kym Phillips many times. She's like a best friend who takes care of my car as if it were here own. She always makes me feel like I'm her only... Go to site
Google Review
Customer service was great and plus that took me in after the cut off time. Showing gratitude to the military Go to site
Google Review
DealerRater Review
I have always have a very good experience with this service team. They always provide me with a loaner and are friendly people. I would recommend them to my friends. Go to site
DealerRater Review
Bought a used vehicle but the experience was vet good. No hassle and very straightforward. Financing was good. No problems. Appreciate all the care given. Go to site
DealerRater Review
Allen has been our SUV for while, he continues to exceed all my expectations, appreciate his timely communication and advise. All in all we like Mercedes of Little Rock. Go to site
DealerRater Review
I have done business with this dealership for years. They have never let me down! Would recommend them to anyone who owns a Mercedes. Excellent Go to site
Google Review
At first, information about drive in service was incorrect, but after talking to the service manager, everything was provided at a timely and efficient matter. Go to site
DealerRater Review
It was evident he was knowledgeable about the Mercedes Benz company and represented the brand well by his professionalism, punctuality, and availability...Mercedes is blessed to have an upstanding individual like Jerrold on their team... thanks again! Go to site
DealerRater Review
My car buying experience exceeded my expectations beyond... Not only did he make my car buying experience hassle free, he was honest and transparent, which I feel are missing virtues in any business dealing with sales. It can be difficult to earn the trust of the customer because of the nature of... Go to site
DealerRater Review
I have been a Mercedes customer for a long time and always go to LR Mercedes for servicing. I must say, the service department is declining in service. I have to call to check on the status of my vehicle and too often, my requests is misunderstood so when I arrive with my vehicle, I have to correct... Go to site
DealerRater Review
Customer service is at besit's best. Everyone I interacted with at the dealership were very courteous and professional. They made me feel welcome and treated me as a first class customer! I always enjoy my visits there! Go to site
DealerRater Review
She must have had a bad day, she treated me poorly and with a bad attitude. Normally she is appropriate, but not today. If I could go some where else I would. Go to site
Google Review
Google Review
Easy buying experience. Associate were very friendly, courteous, and respectful. Our salesman, BJ Henry, was great to work with and we could asked for a more polite and courteous person Go to site
DealerRater Review
Brought our E 350 Cabriolet in for the A service, GPS map update, & full detail. Your service writer, Stephen Robinson, was very professional & made sure every thing was completed to my satisfaction. Go to site
DealerRater Review
MZB of Little Rock consistently provides exceptional service. I have been to many dealerships over the years but this one stands head and shoulders above the others based on the high quality service they provide. I had small issue with my recent service and Stephen made things right immediately. Go to site
DealerRater Review
I was very pleased that the repairs were made in short order with short notice. Stephan was very helpful. But Im very unhappy with this review form. Go to site
Google Review
Had a Service A. Good service and quick. Go to site
DealerRater Review
The salesman was great and purchasing was quick and easy. Jerrold was the very best salesperson I've ever dealt with when buying a car. Go to site
Google Review
No Problems With Them Go to site
Google Review
Poor service ... called multiple calls and left a message with serv dept no follow up or call back Go to site
DealerRater Review
I have been a Mercedes Benz of Little Rock customer for many years. I have visited dealerships in cities where there are other dealerships in one area. Despite there is only one dealership in Lirtle. Rock, you would never know it. The Little Rock employees remain consistent, courteous, accurate and... Go to site
DealerRater Review
The experience was great. Joey took care of everything and made the whole purchasing experience easy and stress free. I recommend anyone to see Joey Sullivan for their next purchase Go to site
DealerRater Review
I bought a 2013 Jeep from Mercedes and I had a problem with the radio. Dropped it off and in a couple days they put a new radio in it. Everyone was very friendly and courteous. David the used car manager took care of everything. Go to site
DealerRater Review
Our car has had an oil cooler that had to be replaced in 2014. Now we are told the turbo is leaking and needs to be replaced. Also, there is a possibility that the oil cooler that you previously installed could be leaking. This wont be verified until the turbo is removed. Both of these items were... Go to site
Google Review
Poor service ... called multiple calls and left a message with serv dept no follow up or call back Go to site
DealerRater Review
This was our second annual maintenance on our 2017 Mercedes. Staff was courteous and waiting areas were comfortable. Would recommend this dealership to friends in the future. Go to site
DealerRater Review
A friend riding on the passenger side asked if I knew I had a Phillips head screw in the back right tire. Of course I didn't. Seemed to be not leaking air, so called Allen about stopping in Monday afternoon, he said they could work me in anytime, and should take maybe an hour. Was done and out after... Go to site
DealerRater Review
David and Matt were greart the entire process. No pressure to complete the purchase. Great job! Would certainly return for another purchase in the future. Go to site
DealerRater Review
I have used Little Rock Mercedes for the past seven years to service my SL 550. They have always been pleasant to work with and explained any issues. When it came time to purchase a new vehicle I new that there service was great so I decided to give them the first shot at the sale. We were met by... Go to site
DealerRater Review
I went in for a regular maintenance appointment and as always Mercedes Benz of Little Rock did not dissapoint. I am pleased with their service and the friendliness of the staff. Go to site
DealerRater Review
Service advisor was very friendly but communication of cars status needs improvement and inability to fix a warrantied problem is frustrating. Hoping for a solution. Go to site
DealerRater Review
Service was quick and everyone was very friendly :) Every experience we have had with Mercedes-Benz of Little Rock has been positive and professional. Thank you! Go to site
DealerRater Review
Great experiance. Choosing to purchasing a Mercedes instead of the other leading competitors was the VEST decision that I've made I a long time. No regrets... Go to site
DealerRater Review
Excellent service by Jeremiah Brown. Everything was checked and the computer was recalibrated. I will definitely be happy to bring my car there again. Thank you. Go to site
DealerRater Review
Has been rated online. I wish not to relive the whole experience.. This was the second time trying to get this taken care of. Seriously. Go to site
Google Review
Very poor service. I had a appointment. I dropped off my car at 7:30am, when I returned at 4pm my car had not been touched. I was told they ran out of time. I made another appointment and was there 30 minutes early. I was then told they didn't have the part. So I was given a car wash and told... Go to site
Google Review
Bought 2 certified used cars here. Good service, selection, and prices Go to site
DealerRater Review
Great sales staff. Have bought several cars there over the years and a great place to do business with. They have kept a lot of the same staff over the years always good to deal with people you know. Go to site
DealerRater Review
I arrived earlier than my appointment and was waited on. They were prompt and gave my car a good cleaning. 👏🏾 My service manager explained everything that was done and gave me an update on the upkeep of the vehicle Go to site
DealerRater Review
Patti was professional, new her product, easy to work with and she was always smiling and making me feel important:) I would only buy from her in the future!!!!!! Go to site
CarGurus Review
Quick response, helpful and friendly Go to site
DealerRater Review
I had not purchased a new car in 7 years and when I walked in to Mercedes, I imagined my experience as the same experience I had when I bought my Toyota many years ago. I was not looking forward to the exhausting experience of a used car dealership and was pleasantly surprised when my experience was... Go to site
CarGurus Review
Dealer was unresponsive after a couple of inquiries. On the initial inquiry, they had 3 people contact me separately which demonstrates that internally they... Go to site
Google Review
DealerRater Review
The customer service was perfect and the advisor was more than perfect. I have no complaints about the way that I was treated or .the work that was done on my car. Go to site
Facebook - Web Review
My Girlfriend purchased a quote certified pre owned 2015 C300 here on December 26th since that time vehicle has been in the shop and currently still in the shop for almost two months... For some strange reason Kevin Wilson tends to stop answering calls and emails... Shame shame Go to site
Google Review
CarGurus Review
Good customer service Go to site
DealerRater Review
My service writer Stephen Robinson takes very good care of me. He handles whatever my issue he makes sure that it is taken care of. For the most part, everyone is friendly and pleasant good attitudes. Go to site
DealerRater Review
Alan and the staff do a great job. I get good follow up as well as a loaner. I get called when ready and my car was washed and vacuumed. Go to site
DealerRater Review
Fast and accurate service! Very friendly stuff and more important, I got my vehicle now just working perfectly! Kym helpes me and my family a lot when it comes to vehicle service. Go to site
Google Review
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The service is very personalized. Everyone is helpful and kind. Satisfaction is the business of the day for them. Explanation of what was done is given as well as a review of all charges. I am well pleased with my service them. Go to site
DealerRater Review
Was met as soon as I pulled in. Kym took excellent care of me! Had to bring my car in for service and she arranged a loaner for me for a few hours so I could run some errands. Kym also had my car done much sooner than her initial estimate! Thanks again Kim! Go to site
Google Review
DealerRater Review
I had a flat on the wy home from work on Friday night. Called service and got josh. He told me to get it out there and they would work on t Saturday. I called again Saturday morning to make sure all was still good and it was totally done in a couple hours. I was very thankful to josh and the team... Go to site
DealerRater Review
The 24 hours experience of purchasing a car was great. I appreciate the courtesy, professionalism and expertise of the personnel to get the purchase done, ...fairly! Go to site
DealerRater Review
The service and staff were very good. I had a loaner as was able to visit my sister while the work was done. The staff were courteous and helpful. Good experience!! Thank you. Go to site
Yelp Review
I thought the service department was excellent. They had my loaner car ready, car was taken in and handled in one day. They were super organized. Go to site
DealerRater Review
I had a very good experience purchasing a vehicle with this dealer. I like the car I bought. The salesman was nice. I like the service in this dealer Go to site
DealerRater Review
My first visit here & I've never been treated so kindly as the staff there from walking in through the front door to going out the back door when my service was done. Mr. Pettus made sure I was taken care of for the parts, Mr. Stephen Robinson & the young gentleman sitting up front of the service... Go to site
DealerRater Review
The experience at Mercedes-Benz of Little Rock is always a cut above in Service, Sales, across the entire spectrum. The Best or Nothing is more than just a slogan it is a core value placed in practice every day. Go to site
Google Review
my wife and I just purchased our slk from Mercedes of little rock, I want to say we are very happy with the whole experience of buying our car from this dealership our sales guy was jerold he was great to work with 5 stars we will be back for our next purchase. Bill and melinda Barker. Go to site
DealerRater Review
While I am new to Mercedes-Benz of Little Rock, I have found their Service Department to be extremely professional, provide on-going updates, and responsive. AAA service! Go to site
Google Review
Great customer service and top of the line automobiles. Go to site
DealerRater Review
BJ was great!! Everything went so smoothly it was easy and stress free! Carey was great too! I drove up from Dallas to Little Rock to get my car and it was the best car buying experience I have ever had Go to site
DealerRater Review
I was able to drop my car off the night before using the Dropbox. Very convenient. Service was performed in record time. I do think the cost is really high. My husband had his car serviced the same day, similar work and his cost was 25% of what Mercedes charged. He drives a Lexus. Go to site
DealerRater Review
Friendly staff and great service. Every person I spoke with was helpful and friendly. They were all driven to provide me with anything I needed. Very inviting atmosphere! Go to site
DealerRater Review
Sales manager definitely fits the stereotype mold of a used car salesman. Very unprofessional, financially uneducated and impersonal to say the least. And to top it off, I didnt receive a basic thank you for purchasing which is very pathetic for a dealership such as this. In hindsight, I wish I... Go to site
DealerRater Review
I went in for a service. I find out that my front tires are worn. I told them I wasnt prepared to buy new tires. My husband asked them to rotate the tires and they argued with him on his choice. When they finally agreed to do the rotation of tires, I go to pick up the car, and they havent done it.... Go to site
DealerRater Review
I received excellent service and everyone was very courteous. Stepen Robinson was awesome and very helpful and courteous. I was helped right away and everything was excellent. Thanks Go to site
Google Review
I drove from Dallas to Little Rock to buy my car and it was the best car buying experience I have ever had. Bj made it extremely easy and stress-free and found me a car that I love!! Go to site
DealerRater Review
Best Mercedes Benz dealership ever experienced in mor than 20 years. Provide shuttle service, text updates and did not charge or perform work that was not diagnosed. Customer for life and will purchase next Mercedes from this dealership Go to site
CarGurus Review
Communication was good, but they will not fix defects on a car unless you buy it first! Go to site
Facebook - Web Review
The most enjoyable and fastest and easiest car buying experience of my life. Thank you Jerrold Browning, Vic Settles, Steve, and Carey for your excellent customer service! Go to site
DealerRater Review
Great dealership. They take care my 100% of the time. Patti and Allen are the best. Patti will sell you a great car at a great deal. Allen takes care of my Maintanence issues like a real pro. Go to site
DealerRater Review
We were in to get new airbags due to recall and also needed a new alternator. Repairs came in under budget (which was very nice) and service was prompt and courteous. Go to site
Google Review
DealerRater Review
Noticed some oil leaking in the garage. Called Mr. Allen and he got me right in on a Friday afternoon. They were able to find the problem and have it fixed in no time. Mr. Allen is very courteous and efficient. I appreciate his service every time. Also Corey is the best. Gets me in my loaner and Im... Go to site
DealerRater Review
I had a really good experience purchasing my new GLC300. Matt was really patient with me while instructing me on the important features of my new vehicle. So friendly and patient. Steve was also patient and friendly in helping with my decision. Go to site
DealerRater Review
Best experience, quick service! I scheduled my service appointment online. There is no option for a courtesy vehicle, but I called the morning of and spoke with my service advisor, Stephen Robinson. He was able to get me a courtesy vehicle for that day. I pulled in the garage just as a storm was... Go to site
Google Review
DealerRater Review
Facility was Nice and Clean. Kim was service person and she did a really great job with me. She listened to my needs and wants and got me taken care of. Go to site
DealerRater Review
I had a great experience at the dealership with Mr Stephen Robinson taking good care of me. It was fast and very convenient. Thanks to Stephen and crew, I appreciate your gargantuan dexterity. Go to site
DealerRater Review
We purchased S550 2014 and within one day the breaks were squeaking. We had to put in shop within two weeks. Repaired by MB satisfactory. Go to site
Google Review
1,000,000 % Go to site
DealerRater Review
Thank you for taking good care and fixing the problem I was having with my Mercedes! I would highly recommend Mercedes-Benz of Little Rock Sincerely Susan Caldwell Go to site
DealerRater Review
I love the service from Corey greeting to Stephen checking me in & swiping my credit card. Everyone is so professional & kind. I always feel welcomed & appreciates. Go to site
DealerRater Review
Always great at your job. However, the ding repair warranty not so good. Upon calling the number given, we were told to go to website, submit 3 photos from different angles, submit contract and a decision would be made by a committee as to whether or not they would repair. Big hassle - not sure I... Go to site
DealerRater Review
Great service- work done on time as promised. Always pleased with this service department! I was also glad to see that no was no effort to add on extra charges for additional parts or service! Go to site
DealerRater Review
Poor communication from service and management. Customer was not made aware or previous communication surrounding vehicle but service team still had issues with customer that they were never made aware of. Go to site
DealerRater Review
Arrived to get an estimate on having a broken handle fixed. They repaired it. I was very happy and the service person Josh was wonderful. Go to site
DealerRater Review
The "check engine" light came on when we were four months and 1000 miles from our Wisconsin home. And it is not a loose fuel cap. Now I'm feeling more than mild panic. But at the dealership the diagnosis was accurate and the solution applied. Josh realized how we felt to have this problem so far... Go to site
Google Review
DealerRater Review
The dealership staff repaired my car a c-class sedan from 2013 quickly. Communication with dealership staff was easy. Will use them again in the future. Go to site
DealerRater Review
I feel like Mercedes of Little rock provided me with a good transaction with my trade, and new vehicle. I appreciate the time they spent with me, and explaining about my new vehicle. Go to site
Edmunds.com - Service Review
I received proper service from Mercedes-Benz of Little Rock. Jeff and his team are committed to customer satisfaction and the customer's experience. Based on my last visit, Stephen Robinson went beyond to make sure that we as customers were satisfied and well taking care of. Go to site
DealerRater Review
Did good service work. Have noise in front end at low parking lot speed , have not been able to correct .after 2 visits. Will try again when possible Go to site
DealerRater Review
The guys there worked with tireless effort to seal the deal with me. I really appreciate the customer service that was shown me. May God Bless you guys. Go to site
DealerRater Review
Very clean excellent service and prices fast service Value customer and very happy For the car that I bought I will youll refer my friends and family Go to site
DealerRater Review
Was greeted as soon as I arrived...had me a vehicle ready to use while I waited on mine to be serviced. I asked if there was anyway my car could be ready around noon...and sure enough I got a call around that time that my car was ready for pick up. Great service Go to site
DealerRater Review
My experience connected with my 70,000 mile check up was seamless from start to bottom. I telephoned Allen Blair and advised him that I needed some date options for bringing my car into service. Allen called me back gave me some options, and up and an appointment was made. I arrived at the... Go to site
DealerRater Review
Friendly staff and very helpful! I left with the vehicle I had in mind to buy! Best experience I've had purchasing a vehicle by far. Go to site
Facebook - Web Review
Wonderful sales rep. Everyone there was very nice and helpful. They made buying a car very easy. Go to site
DealerRater Review
Car my salesperson, he had the service manager call me. Walked me through what to do. I did picked up a functioning car. All's good Go to site
Google Review
Just an OFL nice place to wait Go to site
DealerRater Review
Was told it would take 1 hour and right on schedule. Would have liked if they could have done repair during Saturday service hours so I would not have had to miss half day of work. Go to site
DealerRater Review
BJ Henry was my sales rep. I cannot day enough positive things about him. He answered all my questions no matter how many times I asked the same question. Overall this was a very positive experience. Go to site
DealerRater Review
I have been to many service centers and numerous of car and please believe Mercedes in Littlerock is one of the best. You're always greeted with a smile and a hello Go to site
DealerRater Review
Matthew was very patient, honest, informative, and trustworthy. He assisted me on a damp, gloomy, cold day in finding my new vehicle which is no small job. He listened to me and my needs and went above and beyond to deliver top knotch service. I believe he even became sick after that day due to... Go to site
Google Review
DealerRater Review
Great response time, got me in same day, too notch service. Stephen rolled the red carpet out, I even got a couple pieces of pizza while waiting😁 Go to site
DealerRater Review
Everyone is so nice and eager to help you soon as you enter. I really like the courtesy car program. Very helpful! Josh was super!!! Go to site
DealerRater Review
Because of the details of everything that is going on with your vehicle. And the advisor keep you informed if what need to be done to satisfy your concerns.And what the cost is and in the future what need to be done to your vehicle to keep it in top certified condition ... Excellent communication is... Go to site