Google Review
Service here is beyond excellent. Go to site
Google Review
Google Review
Melinda was an excellent advisor. She did not think any of my questions were insignificant and helped me to feel comfortable at your facility, since it was my first time there. Your technicians were great by addressing all of my concerns. Go to site
Google Review
Very professional and courteous dealership. My salesperson Jen was a great help throughout the whole buying process along with her management team. I highly recommend them. Thanks again. Go to site
Google Review
My Guy Chris in the service department is The Man! He got my truck in and out in no time and it runs excellent. Preciate you Chris💯💪🏾 Go to site
Google Review
Ms Kim is a joy to work with. She’s always informative and ensures all questions or concerns are resolved to the customers satisfaction. I miss ChiveTv in the waiting area. Not a fan of the food channel shown. Go to site
Google Review
Stanley was very knowledgeable about the service that was done on my vehicle. He physically showed me the things I needed to address. He went over and above duty. I really appreciate that type of service. Go to site
Google Review
Thanks Spencer for the help.I brought my toyota camry xse yesterday and I absolutely LOVE it. Go to site
Google Review
Drove right in with no appointment I was taking care of promptly and professionally. Had a nice vanilla latte, complements of Mercedes while I was there and then I drove away with my beautiful Benz in less than 30 minutes Go to site
Google Review
Jamie was amazing. Super friendly with Great customer service! She explained all the details about the car and answered any questions I had Go to site
Google Review
Google Review
I had to get my truck serviced. After the mechanic diagnosed it, he found another issue that needed attention. Stan called the warranty in and did the claim, all while I was able to relax comfortably. Stan Blair was great! He worked with me the entire time ands constantly checked on me. I was... Go to site
Google Review
Working with Jen Wilson was a delight. She was thoughtful, knowledgeable and courteous--an excellent representative. Go to site
Google Review
MBM of Little Rock did a great job on the service of our car. Go to site
Google Review
I appreciate the courteous service. The technicians worked diligently on my vehicle. Kim was professional and very helpful. Thank you! Go to site
Google Review
Google Review
Google Review
Has to be the worst customer experience. Service writer Paul could care less about providing quality service. Lack of communication, empathy, or professionalism that a customer expects and deserves. Its sad this is the only mercedes dealer in the vicinity and you have to deal with jerks! ... Go to site
Google Review
The experience of purchasing my Mercedes-Benz was amazing! Spencer was attentive and very helpful! Go to site
Google Review
Google Review
When you buy a car it’s all flowers and rainbows but, wait until is something wrong with it!! The worst customer service you will ever experience!!My car was sold by this dealership with one key. The key got broken (such a shame brand new Mercedes) and my car have been 1 month in this dealership and... Go to site
Google Review
Mercedes Benz of Little Rock did such an awesome job of having everything run so smoothly from dropping off my car, completing car service, notifying me promptly of any service recommendations while working on my car, then all the way to prompt shuttle pickup at my work. Thank you to Paul & your... Go to site
Google Review
I was an out of towner with tire problems and I showed up at the dealership for help and they had me back on the road in no time. Everyone was incredibly friendly and kind! Just great service!!!! Go to site
Google Review
The guys at Mercedes-Benz of Little Rock are awesome. Paul Donahue was very communicative and a great guy. Randy the sales manager was also extremely helpful and a great dude. Go to site
Google Review
Yes, thank you for asking.I came in to have my car looked at because my air conditioning wasn't working.By now, I would imagine MB should have an idea of how long this would take to diagnose.I was asked if I would like to wait.I mentioned that I was on my lunch hour but yes, I could wait.I was there... Go to site
Google Review
Spencer West gave us an amazing experience buying a car from Mercedes Benz in Little Rock. Our satisfaction was exceeded through every step in the process. All of our specific criteria were met because Spencer paid close attention to every detail and could not have found a better match! He did not... Go to site
Google Review
When I say Jen is THE BEST SALES PERSON I’VE EVER DONE BUSINESS WITH. She made the process sooooo simple and easy. Her professionalism is amazing in so many different ways. What I like the best is she has NO PROBLEM with staying in communication with you at all times. She definitely took care of me... Go to site
Yelp Review
The service here is subpar at best! You will NOT get the "Mercedes or Nothing" experience here! Honestly considering driving my Car to Memphis next time I need service. They simply have no clue what quality customer service looks like...it's really sad. There is no other local option so they see no... Go to site
Google Review
Google Review
Google Review
Kim was very kind, professional and knowledgeable. My car was done in a timely manner, and will of course be taking my car back to them as needed. Go to site
Google Review
Google Review
Jen was great and was well versed. All people were great, Adam and Jerome were straight talkers. No hard sell. It was a nice experience. Go to site
Google Review
Excellent service along with details on proper functioning of my car, along with detailing the car Go to site
Google Review
Google Review
Wonderful service experience with Paul R. He made sure that he took care of my requests in an extremely timely manner. He also called after the fact, to make sure everything was up to my standards. Perfect customer service. Go to site
Google Review
Great 👍 Go to site
Google Review
Mercedes standard of paying attention to details shows in customer satisfaction 🙏🏼 Go to site
DealerRater Review
Easy to make an appt. They now have loaners again! Alan knows his stuff! Nice waiting area & snack bar. They're providing Coke products again! Go to site
Google Review
Quick, friendly! Go to site
DealerRater Review
On time, friendly, knowledgeable and delivered my car as promised squeaky clean! The coffee, soft drinks and snacks were welcomed too. Great experience! Go to site
Google Review
Google Review
I had a fantastic experience at this dealership! The staff, especially sales guy DJ, was friendly, knowledgeable, honest, answered all questions, and went above and beyond to ensure I got the right price for my car! The process was smooth and easy, and I never felt pressured to decide. Great... Go to site
DealerRater Review
Bekah - lady who called me to remind me & helped me set up the Service appointment and Melinda - Service Rep, both were professional & courteous. And the service was done within the time I was told. The dealership also had my car washed & cleaned professionally. Thank you Go to site
Google Review
Worst vehicle and worst dealership possible. Stinky mildew blows from the vents. They have so many design flaws and never do a thing to help. All around bad experience with the vehicle and the people of Mercedes. Never will we own another, and we were a Mercedes family for years. Go to site
DealerRater Review
I’ve always had a great experience with this dealership and wouldn’t go anywhere else. Go to site
Google Review
Paul in the service department is the G.O.A.T. He’s transparent, honest, and overall a person of integrity. HE NEEDS A RAISE ASAP lol anyways the service departments’ customer service always exceeds my expectations. Wishing the team blessings !!🤩 p.s. BUY YOUR CAR FROM COREY💯 Go to site
Google Review
When I went to pick up my car it was on display with a big bow!! We felt so special!! Go to site
CarGurus Review
Great Go to site
Google Review
DealerRater Review
Very pleased with the professional help from my sales associate Cole Jenkins, he was very smart and intuitive about the vehicle. Go to site
Google Review
I recentlhy pruchased a 2022 Buick Enclave. The car was exceptional and the buying process was very professional. Go to site
Google Review
Google Review
Needed new wiper blades. That got me in and out very quickly. Go to site
Google Review
Took our car in today to have some maintenance performed. As soon as I pulled into the garage I was met with a smile, a hello and confirmation of my appointment. My service provider was Paul who made the entire process so easy I would have pushed the easy button if I had one. They are true... Go to site
Google Review
Google Review
Great team!Service was Excellent Go to site
Google Review
Google Review
I was very pleased with the way Paul got me in and out in the promised time.He kept me up to date on everything that was going on with my inspection. Go to site
Google Review
Google Review
My 2021 GLE 350 has been in their service department for 7 months and counting due to a warranty issue. I highly recommend going to Park Place Dallas to purchase or service your Mercedes, it’s worth the drive! Go to site
Google Review
The service was excellent, from the time I enter the business, until I left the business..(The Customer Service), and Allen Blair took totally care of me, even keeping me informed about my vehicle.. Had A Good Experience And A Good Day..! Thanks 🙏🏾 Go to site
Google Review
Corey was very informative and impressive throughout the entire experience. He made the experience enjoyable and is very professional, not to mention knowledgeable of the vehicles and processes. The management staff as well. I'll definitely be BACK! Go to site
DealerRater Review
Although Mr Thomas has only been with the Business a short while, he should be treated as a Precious Gem, the very best attitude you could expect from anyone you could encounter. His hospitality makes you leave saying I have a new fried!! Thank you for taking care of my daughters Benz, and we shall... Go to site
Google Review
DealerRater Review
Very clean and all the associates were great and very knowledgeable about their jobs, Everyone was courteous and friendly Go to site
Google Review
Give Paul a Raise That works in Service great Guy easy to work with Go to site
Google Review
Google Review
William "Doc" Weaver is by far the best salesman I've ever worked with. He went above and beyond. I highly recommend him to anyone looking for a new vehicle. If I ever need a new vehicle again I will definitely be coming back to him and this dealership. Best car shopping experience I've ever had. Go to site
Google Review
Kim is very informative, assists, explain.She go over and above her job.She always make me feel like I’m priority.Everything went smoothly Go to site
Google Review
DealerRater Review
everything I'm here for service the staff is very friendly and courteous...thank you Kym Phillips Go to site
DealerRater Review
Always a great experience when taking our car there. The place is always clean and people there are always kind. Ive recommended the dealership/service department to friends many times. Go to site
Google Review
DealerRater Review
The service department and Kim especially are very helpful and through addressing the service needs for my car Go to site
Google Review
Great store. Beautiful building. Friendly people. Go to site
Google Review
Excellent customer service and great technology to keep customers informed. Go to site
DealerRater Review
They are always kind to me. I make work for them, but they are smiling anyway. Have been their customer for many decades. Go to site
DealerRater Review
We had an amazing experience purchasing our new Mercedes. Jamie made the entire process enjoyable. I am retired from 17 years as a Finance Manager and I must say I am beyond impressed by Jamie. Definitely a huge asset to your team! Go to site
Google Review
Google Review
Spencer was great, he was knowledgeable and worked to get my daughter the monthly payments she needed. The gentleman in finance was very helpful and knowledgeable as well. Now I want a Mercedes too! Go to site
Google Review
Outstanding customer service by Patti! Go to site
Google Review
Was kept informed and my service manager was very professional and attentive. Go to site
Google Review
I have been a customer of Mercedes of Little for 10 years plus. In Service Allen Blair is top notch to me. He takes excellent care of me and my Mercedes. I always feel VIP. Part of a wonderful big family there for me. Love Mercedes of Lottle Rock. Go to site
Google Review
Google Review
Beautiful establishment. Who ever answered my one time phone call seems to be suffering from a mild case of S.C .S. . SORRY only my opinion 🙏🙏🙏 Go to site
DealerRater Review
Great customer service. Easy to set appointment and the dealership provided transportation that I needed. Alan Blair was an excellent service advisor! Go to site
DealerRater Review
If you want five star service, I recommend Mercedes Benz of Little Rock, I find the staff to be very courteous & approachable, They are concerned about your needs & wants, I'am very satisfied with the service I received.. Go to site
DealerRater Review
Jamie has sold us 2 cars within the past year. Before now, management would look at my skin color and assume that we could not afford it. Have never n been late with mb financing. The LR office was so rude until we did business with MB in Texas. Whatever the LR office did, that should have... Go to site
Google Review
Dewayne was absolutely amazing salesmen, went above and beyond helping me with my car buying experience. Love my new Mercedes-Benz Go to site
Google Review
I must say in my 20+ years experience driving and servicing Mercedes this is the worst one! I hadn't driven my vehicle for several days with the snow and when I went to drive it it wouldn't start. Called road side assistance and they sent an off brand road side assistance that I specifically told... Go to site
Google Review
Melinda with Mercedes of Little Rock has provided me with exceptional customer service during each of my service visits. I used to dread having to take my car in for service because the reps would hound me to give them high ratings. Melinda “earns” this five-star rating, and I’m happy to give it! Go to site
Google Review
Paul has been great through 2 service visits on my new-to-me E450 convertible! I am definitely impressed with the service department!Joe the shuttle driver is excellent and very prompt when I texted him for a ride. He's a great asset to your dealership! Go to site
DealerRater Review
I had a wonderful experience! The process of getting my car was easy & not painful! I Thank everyone for their help & knowledge! Go to site
Google Review
DealerRater Review
Service was preformed in timely manor. We were advised about additional work needed. All employees were friendly and knowledgeable. Go to site
Google Review
Google Review
I recently had my Mercedes serviced. I had a problem with the process but Tae Thomas, Service Director, immediately corrected the situation. I have been a customer for more than 30 years. The professionalism of Mr. Thomas and the entire Merceds Benz of Little Rock staff is the reason I will continue... Go to site
DealerRater Review
Great customer service and friendly people always a pleasure to talk with and a smiling face always Go to site
Cars.com Review
Bought a brand new Mercedes from this place probably the worse purchased in life so far. The car itself is nice and comfort yet spend more time in shop than on the road. Overheated engine lights and several lights came on at little more than 5200mils into ownership , dropped vehicle of off for... Go to site
Google Review
Mercedes Little Rock has been amazing since I started bringing my car there for services. They have always taken wonderful care of me. Allen Blair specifically, he has gone above and beyond for me from working me in for an oil change when my grandmother was hospitalized to most recently when my car... Go to site
DealerRater Review
Mercedes Little Rock has been amazing since I started bringing my car there for services. They have always taken wonderful care of me. Allen Blair specifically, he has gone above and beyond for me from working me in for an oil change when my grandmother was hospitalized to most recently when my car... Go to site
Google Review
Great buying experience! Walked through every step of the way. Felt like I was taken care of and had an advocate in Desiree with my buying process. Go to site
Google Review
Google Review
Google Review
Love the staff here! And although I didn’t purchase my vehicle at this location Jamie was truly amazing!!! I had my first service here since I purchased and the service team was very courteous and timely. Go to site
Google Review
Google Review
I am not kidding when I say these folks are evil. If youre looking to get judged just for existing in the presence of these people who are definetly so much better than you- this is the place for you ! This goes for the service department, the sales department- everything. If you wanna be called a... Go to site
DealerRater Review
Professional, courteous staff. Work done right and in a timely manner. Comfortable and accomodating waiting area. Go to site
Google Review
They fixed my car now twice. Diagnosing and repairing it well. Allen Blair is awesome! Go to site
Google Review
Friendly staff and Paul in the service department was great! Go to site
DealerRater Review
Mercedes Benz of Little Rock offers the best service during and after the sale that I have ever experienced. We have bought four vehicles here and will definitely buy more! DJ worked hard to ensure that we were completely satisfied throughout the entire process and was a joy to work with. Go to site
DealerRater Review
Just purchased my 3rd car with Little Rock Mercedes. Pleased with my experience and my car. Go to site
Google Review
I got the customer service on this visit that exceeded my expectations!Melinda was very thorough in assessing my car’s needs.And Joe gave outstanding customer attention with shuttle and extra attention to detail! Go to site
DealerRater Review
Vey professional and knowledgeable. The customer service is always excellent. Definitely would recommend this dealership. Go to site
Google Review
Good customer service, Spencer West did a great job, and he was very knowledgeable, patient, and honest. He made sure that we left happy and satisfied. Thank you very much Spencer Go to site
Google Review
BIG thanks to Jamie Jones! I told her exactly what I was looking for and she delivered perfectly. From her prompt correspondence, making sure the car was clean, persistence in getting the best deal worked out for me and her professionalism throughout the entire experience, she was a blessing to work... Go to site
Google Review
Our Purchasing experience was effortless. Our sales specialist Jaime was knowledgable, genuine, and respected our time. We were able to purchase the vehicle that fit our needs. With Jaime and The Mercedes-Benz Little Rock staff, it really is the Best or nothing at all!!!!!!!!!!!!!!!!!!!!!! Go to site
DealerRater Review
Have used Mercedes of Little Rock for many years. For the most part it has been a nice experience. Sometimes the service department is behind even with an appt made weeks in advance .. but I love the product so it’s worth it. No major complaint. I miss Steve Roscoe. He was the best. ... Go to site
Google Review
Paul Rager was my service rep and he went over and above my expectations in taking care of my car. Awesome dealership. Go to site
Google Review
Got me in in time. Early morning drop off! Got me fixed up on my service and bk to me in hours! All perfect. Go to site
Google Review
Patti is a great sales person. Professional easy to work with and very knowledgeable. They should have more sales people like Patti Go to site
Google Review
Jamie Jones was fantastic! She hustled. She was rocking and rolling. She demonstrated the car beautifully. I truly appreciated her knowledge. I had just come over from BMW, which was a strong contender, but she sold me the car. I felt like I actually knew how to use all the features. I own a high... Go to site
Google Review
Great Service! Go to site
DealerRater Review
Kim at Mercedes’ is a marvelous service person. The staff there is friendly as well. Go to site
Google Review
Melinda is an asset to the team! So friendly and professional!! My experiences have been handled very efficiently! Go to site
Google Review
Mercedes lives up to its brand. The best customer service in town! Go to site
Google Review
Kym was excellent in the service department.Our car was spotless when we picked it up and they did a fantastic service job. Everyone at this dealership was kind and courteous.Highly recommend. Go to site
Google Review
Patti Riley, the salesperson is the absolute best. The dealership was great and did a wonderful job in the entire process of buying and financing the car purchase. Experience could not be any better. Go to site
DealerRater Review
Awesome staff! Very knowledgeable, friendly, accommodating and supportive in every way. Thanks to the entire team helping me purchase my vehicle. Go to site
Google Review
Google Review
Service was quick and efficient, and Paul our service advisor Paul was amazing. Go to site
Google Review
Google Review
I was very pleased with my purchase as well as the customer service we received from Spencer West. He was very knowledgeable, patient, honest, energetic and engaging. He made sure that we left very happy a d satisfied!!! Go to site
Google Review
They were slow service was good but takes to long for a dang oil change 😡😡😡 Go to site
Google Review
Everyone was amazing...they went above and beyond to take care of me Go to site
DealerRater Review
Very nice job. Doc and his drivers who delivered the vehicle to were great. A very easy experience. Thanks! Go to site
DealerRater Review
The experience was very professional, very helpful, very knowledgeable, on the way everything was handled. Go to site
Google Review
Kym is amazing! It’s my first Mercedes, she took her time and explained everything to me because I was a bit apprehensive. I ordered a full inspection and I didn’t need brakes yet, and they ordered some things under my warranty so I won’t have to worry about them in the future! I have the Mercedes... Go to site
Google Review
Always ready to help Go to site
DealerRater Review
Great customer service. Cole and Dwayne was very nice and informative. I will definitely recommend all my family and friends. Go to site
Google Review
I’ve 3 cars from them over the years and always had them serviced at the dealership. Outstanding customer service on the sales and service sides. Go to site
DealerRater Review
Great working with Kim. She answered all my questions and will not hesitate to ask for her at my next service needs. Go to site
DealerRater Review
Our family always is always treated great by the staff, whether getting service work done or purchasing a new vehicle. Go to site
Google Review
I am surprised to see so many positive reviews recently. I guess you get great service when you purchase a car or speak with a rep to schedule a service. I agree that I appreciated being told that I could come in at a later time than scheduled because my job had me working later. However, customer... Go to site
Google Review
DealerRater Review
My experience with Mercedes of Little Rock was the Best that any dealership has ever offered. I recommend any and everyone that’s in the business of looking to becoming a Mercedes Benz Owner. My salesman (Doc Weaver) was kind and didn’t pressure me not once from beginning to the signing of my... Go to site
DealerRater Review
Very friendly and very professional. Job well done. Very prompt and very communicable. Nice environment for waiting. Go to site
Google Review
DealerRater Review
When you buy a nice car and you want to get it serviced by the best Little Rock Mercedes is the place. They make you feel like your part of the team and that’s very nice to see. Go to site
Google Review
Professional from beginning to end Go to site
Google Review
Love Kim. Love the hospitality and the service Kim is the best. Go to site
Google Review
Google Review
Google Review
Melinda is excellent advisor very helpful does outstanding job. She wants what best for me as valuable customer. Thanks Mr. Victor / VR Investment Inc. Go to site
Google Review
DealerRater Review
Always helpful, easy to talk too, courteous. A pleasure doing business with them. Waiting area spacious & always clean. Go to site
DealerRater Review
I was traveling and had an issue. Roadside assistance recommended stopping. Melinda was so kind and made time to get my car in as quick as possible. Manny was the one to work on my car. He came out and spoke with me to explain everything Both were very reassuring and kind. I can't say enough... Go to site
DealerRater Review
Helpful, knowledgeable, friendly. Always a pleasure to work with.they go beyond what is expected Go to site
Google Review
Very professional people. They took care of my car and the facility was impressive. I will continue to get my car serviced at Mercedes Benz Little Rock. Go to site
Google Review
Great customer service I received from Paul the service manager and Tracy the receptionist I would highly recommend anyone that need any service done to their Mercedes to please go to this dealership Go to site
Google Review
Jamie was an absolute pleasure to work with. She was readily available and assisted me throughout the entire car buying process with professionalism. She is an expert in her area and was able to answer all of my questions without hesitation. She took extra time out of her day to ensure I understood... Go to site
DealerRater Review
We had a recall on the brake booster on our car. When I called them they quickly set up an appointment and had our car towed in and repaired . Mr Paul Rager is a man of his word. He said he would take care of our problem and he did. Go to site
Google Review
Prompt courteous service. Very professional and knowledgeable Go to site
Google Review
Kym Phillips always gives us VIP treatment. We love her and she has taken care of us since 2015 and two cars. Go to site
Google Review
Definitely helped me get a s class at 23 years old very thankful hopefully the car is good to me Go to site
Google Review
Ask for Mr. Donahue. Go to site
Google Review
Our salesman Matt Martindill was very helpful. He went above and beyond with his service.. Go to site
Google Review
CarGurus Review
Nice guy but to far away. Looking for something local - not requiring me to past state lines. Go to site
Google Review
Promt service, good customer service. Go to site
Google Review
Google Review
Google Review
Google Review
Highly pleased with the customer service and dedication provided by Jamie Jones , extremely professional and friendly at the same time! Go to site
Google Review
Friendly atmosphere... service is excellent! Go to site
Google Review
Kym & Joe were delightful, friendly, & courteous! They made my visit at Mercedes Benz of Little Rock the best ever! Go to site
Google Review
Professionalism! My wife and I experience was great. Our Sales guy Mr. Matthew was awesome! He listened to our wants/needs and found the perfect vehicle for us. Highly recommend! Go to site
Google Review
Time and service is horrible car has been sitting for months Go to site
Google Review
I called Paul at the last minute and he was able to help me out. I enjoyed coming in and getting my car serviced in a nice, clean, friendly environment. I was very satisfied with the customer service that I received from Paul from the time I called him. He is definitely a true example of excellent... Go to site
DealerRater Review
Top Rate Workshop. Customer service representative Allen Blair is a long term ally in the care of my Merc(s). Communication methods (SMS, etc.) up to current standards. Always in the know on the repair of my vehicles. Go to site
Google Review
This has been by far one of the most easiest, smoothest car purchasing days Ive ever experienced (Ive had a few cars in my life, lol) but Jamie Jones really made it a pleasure working with her. I didnt feel pressured into getting something I didnt want. I got exactly what I wanted with no problem.... Go to site
DealerRater Review
Very easy to work with and easy to get in touch with when needed to Go to site
Google Review
Great professional service. Go to site
Google Review
Customer Service has improved. My car salesman (Doc Weaver) is your go to guy! Very knowledgeable about the features offered on my new BENZ!😊 Go to site
Google Review
Thanks to everyone at the dealership that was involved with the purchase of my vehicle. Go to site
DealerRater Review
Very accommodating, knowledgeable, professional, and friendly service. They make you feel like family that you want to be around. Go to site
Google Review
Friendly staff, quality service. Go to site
Google Review
First rate no pressure dealership. Covid days are gone they are working with the prices. No more 5k over invoice to buy a car. They want your business. More importantly they are willing to earn it. Go to site
Google Review
I highly recommend Jamie Jones! She was great to work with and went above and beyond to secure my desired car. Jamie kept me well informed along the way about timing and the next steps. It was a pleasure working with Jamie. I highly recommend Jamie Jones. She deserves more than 5 stars. Go to site
Google Review
Nice and Professional I Love the Service Go to site
Google Review
I told Mr Allen about a leak by the transfer case. He promptly scheduled me in and called me the next day with a solution. I asked to see if they can service my transmission as well and he got it add on with no issue. My car runs just like new. Thank you Mr Allen and Kym. They always have a smile... Go to site
DealerRater Review
I have always worked with K. Phillips. I worked with her again today and was pleased her service once again. Thank you K. Phillips!! Go to site
DealerRater Review
Great customer service and support Very knowledgeable about the car very pleased and happy with the product Go to site
Google Review
Very professional and customer service is always top tier! Go to site
DealerRater Review
Great service. An amazing experience. Would definitely use this dealership again in the future. Thank you! Go to site
DealerRater Review
I took my GLE350 for first time to Mercedes Little Rock. Melinda was great taking care of the maintenance, keeping me well informed on the progress and delivery was spot on time. Very happy with everyone and everything. Well done Go to site
Google Review
They sold us a car we don’t like Go to site
Google Review
Melinda Hopper was extremely professional and also very empathetic to my needs and kept me in the loop every step of the way! She alone is reason enough for me to have a lasting relationship with this dealership. Thank you Mercedes-Benz for your service. Go to site
DealerRater Review
Great service. This was a first class experience. I was informed of all of the needed repairs Go to site
Google Review
Melinda Hopper service advisor is just wonderful at her job! I really enjoy her when I'm in to have my vehicle serviced! Very kind and helpful! Go to site
Google Review
Very nice Go to site
Google Review
Paul is an absolute rockstar. He goes above and beyond every time. Thank you to Paul for always going beyond the call of duty and being the best of Mercedes Benz Go to site
DealerRater Review
Excellent service. All of the needs for my car were addressed in a reasonable timeframe and the service plan was explained in advance. Go to site
Google Review
My experience with BJ Henry in the service department at Mercedes of LR has changed my perception of Mercedes because he has wonderful customer service. Prior to dealing with him, I was very disappointed. He has reaffirmed my hope in luxury car service. Go to site
DealerRater Review
Very friendly, Professionally and courtesy. Very Pleasant atmosphere. Services is good. Do an excellent job on cleaning your car. Go to site
Google Review
DealerRater Review
The staff was friendly and accommodating. I appreciate their efforts in working me in to service my vehicle without an appointment. Thank you for your kindness. Go to site
Google Review
Took very good care of my mom. She loves her brand new Mercedes. The sale went much smoother than we imagined. Mr.Donahue is what every salesman should strive to be. We truly appreciated his time, patience, and his sincere attention to what my mom needed. Go to site
Google Review
DealerRater Review
Very friendly and professional sales and service department! I'd highly recommend Riverside Motors to anyone looking to purchase and or having their Mercedes serviced. Go to site
DealerRater Review
The service was performed in a timely fashion and I am pleased with the results Go to site
DealerRater Review
They always find and fix my problems with my vehicle I’m always satisfied with the service department Go to site
Google Review
Corey did a great job of explaining the features of my new vehicle and made me feel very comfortable with my purchase. I highly recommend him as your salesperson. Go to site
DealerRater Review
I was not sure how intimidating the experience of Mercedes shopping would be, but everyone was great and I had the best car buying experience ever! Go to site
Google Review
We are so grateful for the experience. Jamie did an excellent job with finding us a car tailored to our needs. I highly recommend the Benz Team. Go to site
DealerRater Review
They easily worked my vehicle in for service B to be completed and Paul whom I always work with was fantastic as always. Go to site
Google Review
Google Review
All the employees are amazing. Go to site
Google Review
Great Wi-Fi!! Melinda my service advisor always has an infectious smile. She’s very courteous and knowledgeable when asked questions. Go to site
Google Review
5 hours. We waited over 5 hours for our car to be serviced. The service manager was oh so apologetic but after such a long wait there’s not much to be said. Go to site
Google Review
Spencer was great! He is very knowledgeable and helpful with all questions. I had a very pleasant buying experience at MB Little Rock👍 Go to site
Google Review
Would just like to say how helpful the team at Mercedes LR was during our buying experience and would recommend them to anyone looking for a new vehicle Go to site
DealerRater Review
Good experience, helpful and attentative salesperson and finance advisor. Would recommend to my associates as the place to do business. Go to site
DealerRater Review
Sales person Patti Railey worked very hard to help me with the purchase of my 2023 S 500. She has sold me many vehicles over the years. She is very professional and user friendly. She would make a wonderful Sales Manager…. Go to site
Google Review
I have leased five e class vehicles from MB of LR. Have had a few service issues but all in all experience has been decent. Not really good, not great, but decent. Due to lack of inventory in 2023 I decided to purchase the last car when the lease was up. Again, the experience was OK until it was... Go to site
DealerRater Review
I appreciate the service of Mercedes Benz for your prompt and efficient service I have received from you this past 9 years Go to site
Google Review
Google Review
Process was really long, but got it done. Go to site
Google Review
Kym Phillips is great at mercedes-Benz of Little Rock. Go to site
Google Review
We are very satisfied with our purchase. They even delivered our vehicle to us. Go to site
Google Review
We love this dealership. The folks are very nice and attentive to uour needs. Kim in service is so nice. Go to site
Google Review
I went to Mercedes Benz in Little Rock to get a rear wiper blade. I walked in to parts and services and Michael Lydon was very quick and helpful to get the part I needed. He was very respectful to customers. I recommend coming here, very good dealership! Go to site
DealerRater Review
The people there were some of the sweetest people! Jaimey, Kym, and Spencer were so nice and I just love them so much! Go to site
DealerRater Review
The people there care about your needs. They are very nice. Everything is handled in a timely manner and with a smile. Go to site
Google Review
Easiest car purchase I have ever made, less than 2 hours from arrival on lot to driving away in a car for my daughter. Jamie was awesome from responding very promptly to my internet request to answering my every question. Go to site
Google Review
Highly recommended Corey Overton .Extremely nice professional and caring salesman Go to site
Google Review
This was my first experience as a new Mercedes’ owner and was I surprised. I was meet with a smile and taken to the services department. Allen approach me with a friendly smile and told me he would be making sure my vehicle was serviced and pointed me to the refreshments as I waited. I had a screw... Go to site
DealerRater Review
We have been customers for many decades now. The team is professional and the service department is wonderful. Go to site
Google Review
$912 for a single key replacement on an older model vehicle that no one but mercedes can replace... you'd at least expect better service. They weren't very friendly. I actually was wanting to look at some vehicles but they wouldn't have known that because they weren't very helpful. If your mercedes... Go to site
Google Review
Was great. Really friendly nice customer service. Would recommend y'all's service and how y'all got the reps Rd done in a timely manner liked promised and how y'all reached out to me for. To he repairs. Thank you. Go to site
Google Review
I walked in off the street with my car without an appointment because a code appeared that alarmed me , thru listened patiently to me, got it in diagnosed the issue and repaired it, was never made to feel insignificant or taking up their time. My car was fixed and surprisingly washed and vacuumed!... Go to site
Google Review
Google Review
It’s always a great experience when interacting with the Mercedes team! The staff was attentive, knowledgeable & prompt to respond to all my questions. I am grateful to me a part of the Mercedes family. Go to site
Google Review
Top of the line in professionalism. Go to site
Google Review
Google Review
Kym Phillips was very thorough. First time at MB Little Rock and was impressed. Go to site
DealerRater Review
Great experience, especially the honesty of Adam the salesman. I will recommend to family and friends. Go to site
Google Review
I've called for 4 months. Left a number, when I get service they send me to parts. When I get parts it goes to service.I need to purchase a key from parts and get it programmed by service. I just want to pay them for a simple task. Don't expect a them to care at all for you once you've driven off... Go to site
Google Review
Great experience every time thanks to my service advisor Kyme Phillips who provides excellent customer service. Go to site
DealerRater Review
Had an excellent experience. Patti was knowledgeable, easy to work with and made car buying enjoyable. I would recommend this dealership and Patti to anyone interested in purchasing a vehicle. Go to site
DealerRater Review
Professional, courteous employees. Very easy & fair trade in & purchase. Dealership and salesperson (Jen Wilson ) highly recommended Go to site
Google Review
Great service that was informative, helpful, and friendly. Go to site
Google Review
Great service and parts Go to site
CarGurus Review
Dealer contacted me & let me see & drive the vehicle. After purchasing I drove home & the rear right tire was flat. I put air in the tire but it went flat... Go to site
DealerRater Review
They treat us like royalty. They are up front on cost and times required for repairs and service. Great shuttle service. Go to site
Google Review
I get all of my cars at the dealer of Mercedes of Little Rock.. I have always been happy with my relationship with Mercedes-Benz of Little Rock !!! My money is right and the people that work here are number one in my book.. Allen and the people of service are with the best !!! I will keep on coming... Go to site
CarGurus Review
Good dealership Go to site
DealerRater Review
As I got there I thought Mercedes was very expensive but actually it’s not. I was able to find the right vehicle for my wife. She loves it. Although I wish there more color to choose from, but still very happy. It was either a Mercedes or a Lexus. So I think I made the right choice. Go to site
Google Review
Highly recommend Matthew Martindill, extremely professional, very knowledgeable! Go to site
Google Review
Jamie was awesome! 10/10, I highly recommend! I came in and met with Jamie, let her know what I wanted and she delivered. This was a great experience for my first Mercedes purchase. Thank you Jamie and MB of Little Rock for taking care of me! Go to site
DealerRater Review
We bought 2 cars in three hours. Everyone at the dealership was extremely helpful and worked together to make it happen. Go to site
Google Review
Corey was very professional and amazing. He made everything a breeze! He understood the assignment and got me what I wanted! I was in and out the dealership less than a hour. Go to site
Google Review
Jamie was great to work with. I traveled from Memphis for a car in Little Rock and I would do it again based on my experience. Go to site
Google Review
My salesman Corey Overton was great. He went above and beyond. Everything I asked him to do, he did. And he came through for me. I appreciate you brother. Go to site
Google Review
Google Review
Corey - Great Salesman Go to site
Google Review
DealerRater Review
Even though I didn't purchase the vehicle from this dealership, they went out of their way to make things right for me. Highly professional! I should have bought the car from Little Rock Mercedes. Go to site
DealerRater Review
Good snacks. Friendly employees. They explained the services needed and the cost of the service. Go to site
DealerRater Review
The most pleasant car buying experience I've ever had. Patti Railey was delightful to deal with. Go to site
Google Review
Jamie is the best. Absolutely wonderful. Dealerships always take a while with paperwork and stuff so if there is any dealer you’d want to spend the day with. Jamie is the one! Go to site
Google Review
Jamie Jones was awesome and took care of me 10/10!! Go to site
Google Review
Google Review
Great visit at this dealership. Highly recommend them! Go to site
DealerRater Review
Melinda is great, she is always so helpful and pleasant. I do appreciate having her as my service person. Go to site
Google Review
Great Service!! Very professional and prompt. Go to site
Google Review
Real good Go to site
DealerRater Review
Go see Patti Railley in Little Rock. She is the BEST! The dealership was clean and everyone was very friendly and welcoming. Great experience. Go to site
Google Review
Allen is the best he took care of me quick without an appointment 👍🏼👍🏼 Go to site
Google Review
Prompt, courteous, knowledgeable salesperson - Jamie - took great care of us! Go to site
Google Review
Jamie was great and very informative, and she made the process very seamless!! Very helpful and kind during the process. Go to site
Google Review
The best. Straightforward and on the money all the way. If you hate car dealers, call these guys. They will change your mind. Go to site
Google Review
Melinda is the best service advisor I’ve ever worked with. Go to site
DealerRater Review
It was a great experience as always. I was greeted with a smile even with an early drop off. My service was completed before the expected time, thank you guys for your great service. Go to site
DealerRater Review
The Service advisor was Paul Rager. He was professional and knowledgeable. He shared with me the treatment profile for my car plus the time and cost for the repair. He was focused on my needs and on task. Thank you. Go to site
DealerRater Review
They were very nice and accommodating. Our salesman, Matt worked very hard to get the car we wanted. Go to site
Google Review
Patty and Matthew were both great!! Go to site
Google Review
Matt Martindill was friendly, thorough and willing to please. He had good follow-through and made sure he addressed all concerns. I am very pleased with my negotiations and new vehicle. Go to site
Google Review
I came to this dealership expecting a luxury experience for my first car purchase. I used to live in Stuttgart, Germany, and I am very familiar with the Mercedes-Benz brand, as well as the high reputation that comes with it. So when I moved back to America, I knew I wanted one brand and one brand... Go to site
Google Review
DealerRater Review
Service was very professional and polite. Kym is a shining star in your organization. I will gladly return for my next service. Go to site
Google Review
CarGurus Review
Very nice. Very prompt the car they had was just not quite what we wanted. But would gladly contact them again. Go to site
Google Review
Jen was fantastic! She was very knowledgeable and professional in every way. Very pleasant to work with, and I would be happy to refer any friends or family to her.It was also a huge pleasure to meet our finance manager, Jerrold. He made the finance process seamless and tailored to my specific... Go to site
DealerRater Review
Jen was fantastic! She was very knowledgeable and professional in every way. Very pleasant to work with, and I would be happy to refer any friends or family to her. It was also a huge pleasure to meet our finance manager, Jerrold. He made the finance process seamless and tailored to my specific... Go to site
Google Review
The dealer does not service Mercedes Benz models 2012 and older. We purchased our 2010 E 350 here in 2010 and were referred to Donnie’s Foreign Cars for any and all service. Go to site
DealerRater Review
Matt was the best! Very helpful, responsive to all questions and communications, he made the purchase experience a pleasant and easy one. I could not be more pleased. Thank you! Go to site
Google Review
This dealership misled me to believe I was buying a car with a clean title and sold me a lemon without disclosing the title information with me (they got me during the paper shuffle), and they have yet to even bear any remorse or try to make it right by helping me trade for a new car. When trying to... Go to site
Google Review
This dealership really has come a long way in terms of customer service. In the past, I could never get anything but a voicemail when I called and no one ever called me back. The customer service people were always rotating. I never dealt with the same person twice (when I did finally manage to get... Go to site
Google Review
Loved our salesman. He was very courteous and helpful. He made sure that we were able to get the vehicle that wanted. We were very pleased with our service and outcome! Go to site
DealerRater Review
Paul Donahue was fantastic to work with. Can't say enough how helpful he was. Go to site
DealerRater Review
Very clean and nice dealership. Knowledgeable service advisor. Great experience. I would definitely recommend others to get their work done here. Go to site
Google Review
Matthew M. was an amazing Salesman! Showed me everything I needed to know about my vehicle and listened to my wants in a vehicle, when I arrived. This was the most enjoyable experience that I have had with purchasing and viewing vehicles. Thank you so much Matthew(Sales), Adam(Finance), and Mercedes... Go to site
Google Review
Thank you Adam for all your help! I love my new GLA 250!! Go to site
Google Review
Just dropped off my granddaughters car Go to site
Google Review
Great service! Go to site
Google Review
Michael and Cory helped get my wife out of a Ford Explorer and into a new GLC 300. We weren’t sure what we wanted when we came in, but they helped with product selection and getting us in the budget needed. Go to site
DealerRater Review
Patty was very helpful and almost “supportive” in making this purchase! The entire experience was professional and positive! Go to site
DealerRater Review
Great checks and balances concerning warranty services. Thanks for great oversight and doing an awesome job Go to site
Google Review
My greatest experience was with Cory and Jamie, they're customer service is superb, they are professionals in the field of sales, in fact I think that they are highly trained executives.I could tell that they were very knowledgeable about the Mercedes Benz vehicles, they provided me with detailed... Go to site
Google Review
Mercedes Benz of LR did a great job of tracking down and fixing my issue. Go to site
DealerRater Review
Very efficient. Everyone I came into contact with offered me their assistance. The entire process was professional and pleasant. I would recommend this dealership to everyone. Go to site
DealerRater Review
Very great experience I enjoy very moment of it I love my new car and will come back Go to site
DealerRater Review
My service advisor, Melinda Hopper, coordinated with the service technician to assure that each of my service requests were successfully completed Go to site
Google Review
Google Review
Great experience buying our 2024 GLE 350. Our salesperson Spencer was kind, no pressure and they gave us a fair trade. Wonderful experience overall. Go to site
DealerRater Review
I think this was the easiest car I ever bought. Spencer was on the job. I didn’t have to wait on a call back and zero BS. I got just what I wanted at the price I needed Go to site
DealerRater Review
Professional, knowledgeable, considerate of my interests when exploring financing options, respectful, welcoming, complimentary, fast, kind Go to site