DealerRater Review May 08 2025
Service seems better than previous experience. Started service according to our appointment time. Very pleased Go to site
Cars.com Review May 08 2025
Service seems better than previous experience. Started service according to our appointment time. Very pleased Go to site
DealerRater Review May 07 2025
Damon was very professional and really honest. I must say this time was different than my first time there. I was actually thinking about trading because of my first visit. Damon made me decide to keep my Benz ms burks Go to site
Cars.com Review May 07 2025
Damon was very professional and really honest. I must say this time was different than my first time there. I was actually thinking about trading because of my first visit. Damon made me decide to keep my Benz ms burks Go to site
DealerRater Review April 30 2025
I’ve been a customer for 12 years and I’ve been extremely pleased and I always get my car here of the Mercedes of Little Rock Arkansas.. Go to site
Cars.com Review April 30 2025
I’ve been a customer for 12 years and I’ve been extremely pleased and I always get my car here of the Mercedes of Little Rock Arkansas.. Go to site
DealerRater Review April 29 2025
Service Representative, Michael Imboden, was professional and kept me informed on status of vehicle, as well as making sure I was comfortable during my weight. Go to site
Cars.com Review April 29 2025
Service Representative, Michael Imboden, was professional and kept me informed on status of vehicle, as well as making sure I was comfortable during my weight. Go to site
DealerRater Review April 25 2025
I went as walk in still I got the loaner and quick easy transition on my tire replacement. Go to site
Cars.com Review April 25 2025
I went as walk in still I got the loaner and quick easy transition on my tire replacement. Go to site
DealerRater Review April 23 2025
Fantastic team! Quick response through text message and friendly faces, I appreciate them taking care of me! Go to site
Cars.com Review April 23 2025
Fantastic team! Quick response through text message and friendly faces, I appreciate them taking care of me! Go to site
DealerRater Review April 22 2025
Great customer service!!Damon Helton explained the service details in a friendly and professional manner. Facility was very clean and the waiting area was very comfortable. Go to site
Cars.com Review April 22 2025
Great customer service!!Damon Helton explained the service details in a friendly and professional manner. Facility was very clean and the waiting area was very comfortable. Go to site
DealerRater Review April 16 2025
Customer service is tremendously improved. They genuinely connect with the customer concerns and needs. I am Impress! Great improvement. Go to site
Cars.com Review April 16 2025
Customer service is tremendously improved. They genuinely connect with the customer concerns and needs. I am Impress! Great improvement. Go to site
DealerRater Review April 15 2025
I don’t even know where to start but all I know is Mercedes Benz’s of Little Rock is truly so wonderful and amazing and i’m so happy that i was able to purchase my dream car here…To have Reggie as my salesman and Randy as my sales manager was such a blessing for me…They both went far and beyond... Go to site
Cars.com Review April 15 2025
I don’t even know where to start but all I know is Mercedes Benz’s of Little Rock is truly so wonderful and amazing and i’m so happy that i was able to purchase my dream car here…To have Reggie as my salesman and Randy as my sales manager was such a blessing for me…They both went far and beyond... Go to site
DealerRater Review April 14 2025
The dealership was able to replace our tire in a timely manner. We’ll share our experience with the Ozark Section of the MBCA. Go to site
Cars.com Review April 14 2025
The dealership was able to replace our tire in a timely manner. We’ll share our experience with the Ozark Section of the MBCA. Go to site
DealerRater Review April 14 2025
I had an effortless time purchasing my new Mercedes and was very satisfied with the support. Go to site
Cars.com Review April 14 2025
I had an effortless time purchasing my new Mercedes and was very satisfied with the support. Go to site
DealerRater Review April 09 2025
This dealership is a great place to purchase a vehicle as well as have the new car serviced. (I experienced a flat after I had the car a couple of days.) Very good attention to the customer! Go to site
Cars.com Review April 09 2025
This dealership is a great place to purchase a vehicle as well as have the new car serviced. (I experienced a flat after I had the car a couple of days.) Very good attention to the customer! Go to site
DealerRater Review April 03 2025
Every thing was on time and as near asi can tell it was very professional Go to site
Cars.com Review April 03 2025
Every thing was on time and as near asi can tell it was very professional Go to site
DealerRater Review April 02 2025
Outstanding service, and all associates were very helpful. By far the best service at any dealership I’ve ever attended. Go to site
Cars.com Review April 02 2025
Outstanding service, and all associates were very helpful. By far the best service at any dealership I’ve ever attended. Go to site
DealerRater Review March 31 2025
They are both courteous and professional. Our vehicle was ready at the time indicated. It was washed and vacuumed as well Go to site
Cars.com Review March 31 2025
They are both courteous and professional. Our vehicle was ready at the time indicated. It was washed and vacuumed as well Go to site
DealerRater Review March 26 2025
Am treated as a valued customer for 6 years running. Service staff is friendly and efficient Go to site
Cars.com Review March 26 2025
Am treated as a valued customer for 6 years running. Service staff is friendly and efficient Go to site
DealerRater Review March 25 2025
Since 2016 the dealership have been very good to me . Keep up the good work. Go to site
Cars.com Review March 25 2025
Since 2016 the dealership have been very good to me . Keep up the good work. Go to site
DealerRater Review March 14 2025
All work was done in the timeframe they said it would be. Service B. Everyone was kind and helpful. Go to site
Cars.com Review March 14 2025
All work was done in the timeframe they said it would be. Service B. Everyone was kind and helpful. Go to site
DealerRater Review March 13 2025
The service advisors are very professional, the dealership is clean, shuttle service is available and the snacks are plentiful. Go to site
Cars.com Review March 13 2025
The service advisors are very professional, the dealership is clean, shuttle service is available and the snacks are plentiful. Go to site
DealerRater Review March 08 2025
Great team! Reggie is an expert salesman, goes great job communicating and demonstrating how to use vehicle, great job explaining everything. Finance department easy to work with and offered great options for wheels and extended warranties! Go to site
Cars.com Review March 08 2025
Great team! Reggie is an expert salesman, goes great job communicating and demonstrating how to use vehicle, great job explaining everything. Finance department easy to work with and offered great options for wheels and extended warranties! Go to site
DealerRater Review March 05 2025
excellent work and quick service by the Little Rock Mercedes team who worked on my 2022 c 300. Go to site
Cars.com Review March 05 2025
excellent work and quick service by the Little Rock Mercedes team who worked on my 2022 c 300. Go to site
DealerRater Review March 03 2025
They are very patient when it comes to their customer and very understanding. All you have to do is just communicate with them. Go to site
Cars.com Review March 03 2025
They are very patient when it comes to their customer and very understanding. All you have to do is just communicate with them. Go to site
DealerRater Review February 18 2025
I had been searching for a blue 2023 EQS 580 SUV for 2 months. I finally found one here. Problem is I live in Dallas, Texas. Solution...I get unlimited free flights as I work for an airline. I had 1 day off of work...a Saturday...... and flew to Little Rock to check out the car just to make sure it... Go to site
Cars.com Review February 18 2025
I had been searching for a blue 2023 EQS 580 SUV for 2 months. I finally found one here. Problem is I live in Dallas, Texas. Solution...I get unlimited free flights as I work for an airline. I had 1 day off of work...a Saturday...... and flew to Little Rock to check out the car just to make sure it... Go to site
DealerRater Review February 07 2025
Mercedes Benz have always made sure that they delivered quality service to all of their valued customers. It is very much is appreciated from my family and myself. Go to site
Cars.com Review February 07 2025
Mercedes Benz have always made sure that they delivered quality service to all of their valued customers. It is very much is appreciated from my family and myself. Go to site
DealerRater Review February 05 2025
We were happy to work with the excellent salesperson. He answered all questions that we had. Go to site
Cars.com Review February 05 2025
We were happy to work with the excellent salesperson. He answered all questions that we had. Go to site
DealerRater Review February 04 2025
Chris is always very kind and professional. The young gentleman that took me home was as well. Thank you both! Go to site
Cars.com Review February 04 2025
Chris is always very kind and professional. The young gentleman that took me home was as well. Thank you both! Go to site
DealerRater Review January 28 2025
They did a wonderful job! The staff was courteous and professional. I was traveling through and they took my car right in to be checked out. I want to thank the service representative, the technician and the parts team member who help with a part I needed to order. Thanks to all! Go to site
Cars.com Review January 28 2025
They did a wonderful job! The staff was courteous and professional. I was traveling through and they took my car right in to be checked out. I want to thank the service representative, the technician and the parts team member who help with a part I needed to order. Thanks to all! Go to site
DealerRater Review January 27 2025
Efficient, friendly sales team with good inventory and no hassle attitude. Very fair offer for trade in. I recommend this dealership for Mercedes customers. Go to site
Cars.com Review January 27 2025
Efficient, friendly sales team with good inventory and no hassle attitude. Very fair offer for trade in. I recommend this dealership for Mercedes customers. Go to site
DealerRater Review January 22 2025
When I say garbage, it garbage!!! The handling of a dissatisfied and unhappy customer because they sold a car with defects and don't want to honor. Their bad car deal! They should have never hired this Mark Lee guy of Little Rock Mercedes Benz Hes bad for business. He don't treat customers right! Go to site
Cars.com Review January 22 2025
When I say garbage, it garbage!!! The handling of a dissatisfied and unhappy customer because they sold a car with defects and don't want to honor. Their bad car deal! They should have never hired this Mark Lee guy of Little Rock Mercedes Benz Hes bad for business. He don't treat customers right! Go to site
DealerRater Review January 16 2025
The experience has significantly improved, todays visit was flawless including Chris Lawhon who handled getting everything done. We were in and out very efficiently. Also a whole different feeling in the service area. Everyone greeting you and ready to help. Go to site
Cars.com Review January 16 2025
The experience has significantly improved, todays visit was flawless including Chris Lawhon who handled getting everything done. We were in and out very efficiently. Also a whole different feeling in the service area. Everyone greeting you and ready to help. Go to site
DealerRater Review January 16 2025
Sales & service personnel great, limited product in terms of exact vehicle we wanted. Great improvement in the last few years. Go to site
Cars.com Review January 16 2025
Sales & service personnel great, limited product in terms of exact vehicle we wanted. Great improvement in the last few years. Go to site
Google Review January 09 2025
Caleb ( Service Advisor) cared about my situation in getting the car repaired. It is a 2009 Mercedes C model with low mileage and it runs like a top. The part on the steering column had to be ordered from Germany, but Caleb worked with me to make everything work out in my best interest. He’s a... Go to site
Google Review January 03 2025
Easy to deal with and no pressure Go to site
DealerRater Review January 03 2025
Service team was exceptionally cordial and capable. Each kept me apprised of the status of my repair and the work took care of my issues. Go to site
Cars.com Review January 03 2025
Service team was exceptionally cordial and capable. Each kept me apprised of the status of my repair and the work took care of my issues. Go to site
Google Review December 30 2024
Google Review December 28 2024
DealerRater Review December 27 2024
The dealer they are very nice and good! I'm very satisfied with it! A Go to site
Cars.com Review December 27 2024
The dealer they are very nice and good! I'm very satisfied with it! A Go to site
Google Review December 23 2024
Great Vehicles and service always takes care of us!! Go to site
Google Review December 23 2024
Service was prompt and everyone was helpful Go to site
Google Review December 21 2024
My girl Purchased a new Mercedes Benz 2 years ago, she was promised.2 keys never received.The business there is so bad, This guy goes by the name of Eric.He said we have to speak to the general manager, he come back on Monday,before ordering another key.Now, a second key should've been Given to her... Go to site
Google Review December 21 2024
Great service, Damon took great care of us and it was a fast fix! Thank you! Go to site
Google Review December 18 2024
Google Review December 18 2024
Damon is the best! Go to site
Google Review December 18 2024
Great people excellent services Go to site
Google Review December 13 2024
Had a question today about the charging system and my questions were answered throughly and promptly. Go to site
Google Review December 11 2024
This has been the worst car buying experience I have ever had. I owned the car for less than 30 days before it started overheating. I called Austin “the salesman” and was told it needed to go to a different dealership, okay, so I send it to a different dealership and give them the name of the... Go to site
DealerRater Review December 11 2024
Provided Outstanding customer service and I'm extremely appreciative for helping me with the purchase of my vehicle. Go to site
Cars.com Review December 11 2024
Provided Outstanding customer service and I'm extremely appreciative for helping me with the purchase of my vehicle. Go to site
Google Review December 09 2024
Very accommodating, friendly one of the best Mercedes dealerships around Go to site
Google Review December 08 2024
Quick easy process. State of the art technology! You sign your contract on a screen located in the desk. It was large and easy to read. Enjoyed the entire process. Go to site
Google Review December 08 2024
My experience with Mercedes Benz was great.. Everyone was professional great vibes, I would highly recommend anyone shopping for a new or used luxury car to check Mercedes Benz out!! Go to site
DealerRater Review December 07 2024
Above and beyond customer service! My car broke down in Little Rock ark and I am from Olive branch Ms. The kindness and promptness of this service department was outstanding! I will drive my car to this dealership now just for the service! Customer service is who they are! Shout out to Brent Jones,... Go to site
Cars.com Review December 07 2024
Above and beyond customer service! My car broke down in Little Rock ark and I am from Olive branch Ms. The kindness and promptness of this service department was outstanding! I will drive my car to this dealership now just for the service! Customer service is who they are! Shout out to Brent Jones,... Go to site
Google Review December 04 2024
I’ve 3 cars from them over the years and always had them serviced at the dealership. Outstanding customer service on the sales and service sides. Go to site
Google Review December 03 2024
Great experience. We live in Texas and bought from them. Smooth transaction. Go to site
Google Review December 03 2024
Reggie was a great salesman. A+++ Go to site
Google Review November 30 2024
Excellent experience with the service department at Mercedes-Benz, smooth and efficient service. Go to site
Google Review November 30 2024
The professional, attentive service was a winner 🏆 Go to site
Google Review November 29 2024
Great service and nos hassle! Routine maintenance appointment was carefree and the lobby’s coffee machine is amazing! Go to site
Google Review November 28 2024
It was a pleasure working with our service advisor, Chris. He took care of us quickly and thoroughly. Go to site
Google Review November 28 2024
Austin Kemper, our sales associate, did an excellent job.Answered all our questions to our satisfaction and helped us through the entire process with utmost courtesy. Go to site
DealerRater Review November 27 2024
I had one of the best experiences with my sales person Jamie and the finance manager Adam they made the process seamless. I’m very happy with my purchase and I would definitely recommend mine another car from North Little Rock Mercedes Go to site
Cars.com Review November 27 2024
I had one of the best experiences with my sales person Jamie and the finance manager Adam they made the process seamless. I’m very happy with my purchase and I would definitely recommend mine another car from North Little Rock Mercedes Go to site
DealerRater Review November 21 2024
Great service from Brent and the team at LR Mercedes! They are running a tight ship over there! Go to site
Cars.com Review November 21 2024
Great service from Brent and the team at LR Mercedes! They are running a tight ship over there! Go to site
Google Review November 21 2024
Everytime I step foot into this place I feel like family. The entire staff really goes above and beyond to make every person feel special. Impeccable service with a smile. It’s always a pleasant experience Go to site
Google Review November 19 2024
I took my car in today for service as I have done many times before but today was different because my service rep treated me like a member of his family. A Go to site
DealerRater Review November 18 2024
Friendly staff. Accommodating and efficient. They worked with me to fit my service needs and time constraints Go to site
Cars.com Review November 18 2024
Friendly staff. Accommodating and efficient. They worked with me to fit my service needs and time constraints Go to site
Google Review November 17 2024
My husband & I recently purchased from Mercedes Benz of Little Rock. Our rep was Austin & he truly was of the upmost patience, kindness & understanding of not just what we needed, but what Mercedes had to offer us as he got to know us. He spent almost the entire day with us. His knowledge was quite... Go to site
DealerRater Review November 17 2024
Today I received excellent service from the beginning to end! Lost my small purse while l was there it was returned with no problems Go to site
Cars.com Review November 17 2024
Today I received excellent service from the beginning to end! Lost my small purse while l was there it was returned with no problems Go to site
DealerRater Review November 16 2024
We received Friendly and professional service from the very knowledgeable sales staff. They streamlined the usually arduous process of buying a car with quick and helpful efficiency. Go to site
Cars.com Review November 16 2024
We received Friendly and professional service from the very knowledgeable sales staff. They streamlined the usually arduous process of buying a car with quick and helpful efficiency. Go to site
Cars.com Review November 15 2024
Kim is great! Every thing was great but the check engine light is still on... Go to site
Cars.com Review November 15 2024
Kim is great! Every thing was great but the check engine light is still on... Go to site
Google Review November 14 2024
Kym at Mercedes of Little Rock was awesome. Exemplary service! Go to site
Google Review November 13 2024
DealerRater Review November 13 2024
Purchased a certified vehicle over the phone since we live out of state. The vehicle was spotless and ready to go once we arrived at the dealership. Very easy to deal with and provided exceptional sales service. Go to site
Cars.com Review November 13 2024
Purchased a certified vehicle over the phone since we live out of state. The vehicle was spotless and ready to go once we arrived at the dealership. Very easy to deal with and provided exceptional sales service. Go to site
DealerRater Review November 12 2024
Excellent service, appointment scheduled in a timely manner service accomplished while I waited in a comfortable environment. Go to site
Cars.com Review November 12 2024
Excellent service, appointment scheduled in a timely manner service accomplished while I waited in a comfortable environment. Go to site
DealerRater Review November 10 2024
Spencer West is an excellent sales professional. He remembered my name since 2021. His persistence is constant yet not in an irritating manner. He's professional and knows his product. He explains details and makes the experience completely 5 star. Go to site
Cars.com Review November 10 2024
Spencer West is an excellent sales professional. He remembered my name since 2021. His persistence is constant yet not in an irritating manner. He's professional and knows his product. He explains details and makes the experience completely 5 star. Go to site
Google Review November 08 2024
Google Review November 08 2024
Google Review November 07 2024
Google Review November 02 2024
Google Review November 01 2024
Spent 6K on repairs on an r170 SLK230, I was unaware at the time the wiring harness was bad and they stiffed me by replaces/fixing a laundry list of things I never asked for.Don't do business with them unless you bought your car there, use a private mechanic. Go to site
Google Review October 31 2024
My experience at Mercedes-Benz of Little Rock was excellent. Go to site
DealerRater Review October 31 2024
Michael did a great job getting my car serviced. He mentioned previously it would take 2-3 hr. Greatly it was done in a little over an hour. Thank you to the mechanics and Michael, for making this process seamless. Go to site
Cars.com Review October 31 2024
Michael did a great job getting my car serviced. He mentioned previously it would take 2-3 hr. Greatly it was done in a little over an hour. Thank you to the mechanics and Michael, for making this process seamless. Go to site
Google Review October 29 2024
Google Review October 28 2024
I own a GLS 450 and had a flat tire. Kim, Mercedes Benz of Little Rock service advisor, was the rudest most unhelpful person. I was in rural Arkansas and worried the spare tire would be unsafe to drive on, since I had a 3 trip back home to Memphis. Kim could not have been less concerned or helpful.... Go to site
Google Review October 28 2024
Jason was friendly, knowledgable and gonest about how long the service would take and what all it would entail. Ask for Jason! Go to site
Google Review October 26 2024
DealerRater Review October 25 2024
Michael was very kind, helpful, and accommodating. It is alway a bonus to Howard as my chauffeur! Go to site
Cars.com Review October 25 2024
Michael was very kind, helpful, and accommodating. It is alway a bonus to Howard as my chauffeur! Go to site
Google Review October 24 2024
Kim was very kind, professional and knowledgeable. My car was done in a timely manner, and will of course be taking my car back to them as needed. Go to site
Google Review October 23 2024
I always had great costumer service with this dealership for years! Very friendly and accomodating staff! Highly recommended 😊 Go to site
DealerRater Review October 23 2024
From the receptionist to all of the managers as well as the wonderful service people, they are all so eager to please and have went out of their way to assist me with anything and everything I have vneeded. Michael, my service specialist explained everything accurately and worked with my schedule to... Go to site
Cars.com Review October 23 2024
From the receptionist to all of the managers as well as the wonderful service people, they are all so eager to please and have went out of their way to assist me with anything and everything I have vneeded. Michael, my service specialist explained everything accurately and worked with my schedule to... Go to site
Google Review October 22 2024
Google Review October 18 2024
Fair, fast, professional repair! 10/10Thank you! Go to site
Google Review October 17 2024
I highly recommend Mercedes-Benz of Little Rock. I feel they went above and beyond for me. Austin Kemper was the sales consultant that helped me. I appreciate him working with my stubbornness, alongside the sales manager Brian Koller, and finance manager Jerrold Browning. Go to site
Google Review October 16 2024
I’ve had good luck with Mercedes-Benz of Little Rock. They are friendly and we bought a preowned Mercedes at a fair price. While it was being serviced, they even loaned us a brand new car to drive. Give them a try if you’re looking for a nice luxury car. Go to site
Google Review October 15 2024
Great dealership. We had issues with my wife’s car and they took great care of us. Go to site
DealerRater Review October 15 2024
Michael took care of my service appt and got me in and out quickly and addressed any questions I had. Go to site
Cars.com Review October 15 2024
Michael took care of my service appt and got me in and out quickly and addressed any questions I had. Go to site
Google Review October 15 2024
Google Review October 15 2024
I had an amazing experience working with Jamie Jones! She went above and beyond in every aspect of the process. Her knowledge and expertise really stood out, and she was professional throughout. What made the experience even better was her great personality—friendly, approachable, and truly... Go to site
Google Review October 12 2024
Excellent service for Mercedes-Benz Little Rock. Kym Philips was fantastic and I had a great service. Go to site
Google Review October 11 2024
Austin was great to work with - low pressure. Thanks Go to site
DealerRater Review October 11 2024
The personnel were very friendly and nice and the dealership was also very clean and accessible Go to site
Cars.com Review October 11 2024
The personnel were very friendly and nice and the dealership was also very clean and accessible Go to site
Google Review October 11 2024
I was able to get a next day appointment. Quickly diagnosed the problem and repaired it. Jason was customer focus and kept me informed on the progress. Go to site
Google Review October 11 2024
Google Review October 10 2024
The entire experience was as luxurious as the brand!Jonathan and the entire staff were knowlegable and helpful! Go to site
Google Review October 10 2024
The team is wonderful! Brian, Reggie and Jerrold are awesome! Love my new AMG GLE 63! Go to site
Google Review October 09 2024
Little Rock Mercedes was an excellent car buying experience.All was done by internet and telephone.All was accomplished with ease and Jon Martinez was truly outstanding in all regards.It was an easy 5 star experience. Go to site
DealerRater Review October 09 2024
Very pleasant and informative about service needed and reason for updating vehicle. Jason described various types of assessment Go to site
Cars.com Review October 09 2024
Very pleasant and informative about service needed and reason for updating vehicle. Jason described various types of assessment Go to site
DealerRater Review October 08 2024
They were courteous and prompt with my service needs. The service department noticed a nail in my tire and repaired it for me Go to site
Cars.com Review October 08 2024
They were courteous and prompt with my service needs. The service department noticed a nail in my tire and repaired it for me Go to site
DealerRater Review October 07 2024
I had a fantastic experience at Mercedes Benz of Little Rock. Michael Collins was my service advisor and he was very knowledgeable and professional throughout the entire process. He throughly explained the maintenance needed on my vehicle. The service was completed in a timely manner. Overall, I’m... Go to site
Cars.com Review October 07 2024
I had a fantastic experience at Mercedes Benz of Little Rock. Michael Collins was my service advisor and he was very knowledgeable and professional throughout the entire process. He throughly explained the maintenance needed on my vehicle. The service was completed in a timely manner. Overall, I’m... Go to site
Google Review October 07 2024
Google Review October 06 2024
Always top notch service and great customer support from team member Jason. Go to site
Google Review October 05 2024
I would like to thank the Mercedes teamFor their wonderful and amazing services. Very professional and friendly. I would like to especially thank Kym Phiiips, Brent Jones, goose and Spencer for all the help. Thanks for servicing our vehicles Go to site
Google Review October 04 2024
Superb customer service and friendly atmosphere; I were deeply impressed by the way MB employees greeted me; Keep it going! Awesome! Go to site
Google Review October 04 2024
Google Review October 04 2024
Excellent service! They are well mannered, professional and knowledgeable. They allow you time to ask questions to ensure that you have a good understanding. Go to site
Google Review October 04 2024
Google Review October 04 2024
yes. Everyone there was wonderful. My grandson took me there to buy a new vehicle. I was hesitant because i am elderly now and not sure about driving there for service with all the construction going on the highway. When i pulled in i wasn't sure where to park my car and a lady named Dorothy saw me... Go to site
DealerRater Review October 03 2024
This dealership is the nicest I’ve been to friendly staff nice waiting area with water and drinks if you want nice all around Go to site
Cars.com Review October 03 2024
This dealership is the nicest I’ve been to friendly staff nice waiting area with water and drinks if you want nice all around Go to site
Google Review October 01 2024
Google Review October 01 2024
Our service advisor Michael Collins was very helpful! Drastic change in customer service from previous experiences with the service department. Go to site
DealerRater Review September 30 2024
Vehicle in for several issues. Service manager Chris very accommodating. All issues resolved under warranty and a loaner vehicle provided. All in all a very good experience. Go to site
Cars.com Review September 30 2024
Vehicle in for several issues. Service manager Chris very accommodating. All issues resolved under warranty and a loaner vehicle provided. All in all a very good experience. Go to site
DealerRater Review September 29 2024
I have been a customer over 25 years and the current personnel are the absolute best and are amazing. Go to site
Cars.com Review September 29 2024
I have been a customer over 25 years and the current personnel are the absolute best and are amazing. Go to site
Google Review September 29 2024
MICHAEL COLLINS WAS EXCELLENT IN KEEPING ME UPDATED ABOUT MY CAR WHILE IT WAS GETTING SERVICED. THE TEAM WAS VERY PROMPT FIXING MY CAR. Go to site
Google Review September 29 2024
First off a nice modern facility,greeted on the drive when arrived. Vehicle was serviced quickly and efficiently with good communication from service team. Go to site
DealerRater Review September 27 2024
I want to extend my sincere appreciation to Kim and Manny for consistently delivering exceptional work and ensuring the optimal performance of our vehicles. Go to site
Cars.com Review September 27 2024
I want to extend my sincere appreciation to Kim and Manny for consistently delivering exceptional work and ensuring the optimal performance of our vehicles. Go to site
Google Review September 25 2024
Google Review September 25 2024
My experience was great! My salesman Jonathan made the process easy! Go to site
DealerRater Review September 23 2024
It is very user friendly and the dealership is very clean and comfortable if you need to wait on a person or service. Go to site
Cars.com Review September 23 2024
It is very user friendly and the dealership is very clean and comfortable if you need to wait on a person or service. Go to site
DealerRater Review September 22 2024
MB of LR provided excellent service on our 2022 C300, we had a great experience and will be returning for our next service for another great experience. Go to site
Cars.com Review September 22 2024
MB of LR provided excellent service on our 2022 C300, we had a great experience and will be returning for our next service for another great experience. Go to site
Google Review September 21 2024
Robin was amazing to work with. She answered all our questions and was willing to work for us. Go to site
Google Review September 21 2024
DealerRater Review September 18 2024
Went in for a B service. Drop off and pick up with Chris was quick I and easy. Go to site
Cars.com Review September 18 2024
Went in for a B service. Drop off and pick up with Chris was quick I and easy. Go to site
DealerRater Review September 18 2024
They are very professional. They are thorough and quick with the service your wait time is very short. Go to site
Cars.com Review September 18 2024
They are very professional. They are thorough and quick with the service your wait time is very short. Go to site
Google Review September 17 2024
In the past I'd had some issues with the service department at this dealership. Almost made me stop buying the brand. Have had my car in service twice over the last few months (regular service and a recall) and have been blown away with how nice and customer oriented the experience was. My... Go to site
Google Review September 13 2024
This place is the worse place to take your vehicle for repairs. Everytime I take my car they fix it for days! I have my car up there now and I dropped it off yesterday morning for an appointment at 9am and they said it's not gonna be ready until mid morning on Monday. After getting a quote of 2k for... Go to site
DealerRater Review September 11 2024
Employees very friendly from the receptionist who I met first then the rest of the team were very helpful in completing the transaction. Go to site
Cars.com Review September 11 2024
Employees very friendly from the receptionist who I met first then the rest of the team were very helpful in completing the transaction. Go to site
Google Review September 11 2024
Darnarius Jackson ( DJ ) excellent service! Go to site
Google Review September 08 2024
We were met with great enthusiasm.Listened to our needs and wants before being shown to a selection of vehicles . Go to site
Google Review September 07 2024
Exceptional service manager, Michael that had my problem resolved so that the AC worked to drive on highway. Go to site
Google Review September 06 2024
Very efficient and professional. Go to site
Google Review September 05 2024
Had my car serviced on 9/4/24. Service was fast, great customer service. Go to site
DealerRater Review September 05 2024
It’s very nice dealership workers were.Were nice and friendly and my problem got handled I would recommend to everyone Go to site
Cars.com Review September 05 2024
It’s very nice dealership workers were.Were nice and friendly and my problem got handled I would recommend to everyone Go to site
Google Review September 04 2024
We love this dealership. The folks are very nice and attentive to uour needs. Kim in service is so nice. Go to site
Google Review September 04 2024
Mercedes Little Rock has wonderful customer service. I always enjoy going in for car maintenance — not something I said prior to owning a Mercedes and experiencing their top-notch customer service. Go to site
Google Review September 04 2024
Google Review August 30 2024
EXCELLENT Service FAST and FRIENDLY! Ricky in parts and Chris in Service were GREAT! Go to site
DealerRater Review August 30 2024
Was handled on time, quickly, and good job. Did there best to accommodate a late pickup. Go to site
Cars.com Review August 30 2024
Was handled on time, quickly, and good job. Did there best to accommodate a late pickup. Go to site
Google Review August 29 2024
Very will to take good care of us Go to site
DealerRater Review August 28 2024
Kim kept us to date on all what was involved with getting our 450 gls fixed from texting and phone calls to us She is a awesome person Thanks Go to site
Cars.com Review August 28 2024
Kim kept us to date on all what was involved with getting our 450 gls fixed from texting and phone calls to us She is a awesome person Thanks Go to site
Google Review August 28 2024
Excellent service offered during the time of purchase. Go to site
Google Review August 28 2024
We had a great buying experience! So see Jenna Wilson at Mercedes Benz of Little Rock! Go to site
Google Review August 18 2024
Jamie deserves 100 gold stars and treated us like royalty!!!. Jamie helped us to feel comfortable with buying our very first Mercedes. Our finance and warranty guy also went above and beyond and was very informative. The atmosphere there is genuine, comfortable, friendly, as well as professional. ... Go to site
Google Review August 16 2024
Google Review August 15 2024
Got me in in time. Early morning drop off! Got me fixed up on my service and bk to me in hours! All perfect. Go to site
DealerRater Review August 12 2024
5. Your customer service of returning calls to customers is awful. Your advisor doesn't stick to their word of doing what they say gonna do. It's awful. I've been in the Benz family for many years and I would never buy a vehicle from there or refer anyone to Little Rock. Go to site
Cars.com Review August 12 2024
5. Your customer service of returning calls to customers is awful. Your advisor doesn't stick to their word of doing what they say gonna do. It's awful. I've been in the Benz family for many years and I would never buy a vehicle from there or refer anyone to Little Rock. Go to site
Google Review August 11 2024
Little Rock Mercedes has never failed me with any purchase I’ve made with their location. I’ve worked with both Jamie and Jerrold each time and they’ve always made my buying experience enjoyable and it’s been a smooth process. Go to site
Google Review August 10 2024
DealerRater Review August 09 2024
This is the Mercedes quality dealership of Mercedes! Kym and Bob are priceless. I literally teared up with happiness driving away with my top down in my 2005 500SL. Go to site
Cars.com Review August 09 2024
This is the Mercedes quality dealership of Mercedes! Kym and Bob are priceless. I literally teared up with happiness driving away with my top down in my 2005 500SL. Go to site
Google Review August 08 2024
Patti is great. I love my AMG GLE 43. Go to site
Google Review August 07 2024
DJ "Mr. Deals" did an outstanding job assisting me in finding a vehicle. DJ was personable and patient. To help me select the perfect fit, DJ took time to find out more about me. Jerrold did an amazing job handling the paperwork. They both made this process very easy for someone who had no... Go to site
DealerRater Review August 06 2024
Team did an awesome job.. Under promised and over delivered. will be back in the future Go to site
Cars.com Review August 06 2024
Team did an awesome job.. Under promised and over delivered. will be back in the future Go to site
Google Review August 06 2024
I had a great experience! Jamie Jones was excellent in getting me the vehicle that I wanted. Great customer service ! Go to site
DealerRater Review August 05 2024
Very please, work done as promised, no problems fast and complete service as expected today Go to site
Cars.com Review August 05 2024
Very please, work done as promised, no problems fast and complete service as expected today Go to site
Google Review August 04 2024
My wife and I picked up her new vehicle and could not be happier with the overall experience. Spencer went above and beyond to help us get everything set up on the new car and answer all of our questions. Go to site
Google Review August 04 2024
Adam and Adam were a pleasure to work with! We did a lot of things via text and they were so willing to go above and beyond to accommodate our schedules. I would highly recommend your dealership to anyone. Go to site
DealerRater Review August 04 2024
The sales personnel were very helpful and made for a very pleasant experience. I would highly recommend this dealership to my friends and family. Go to site
Cars.com Review August 04 2024
The sales personnel were very helpful and made for a very pleasant experience. I would highly recommend this dealership to my friends and family. Go to site
Google Review August 04 2024
Would highly recommend this dealership. They are on top of the game. Go to site
Google Review August 03 2024
Pleasant experience, the staff is professional and very pleasant. Knowledgeable and will take great care of your vehicle. Go to site
Google Review August 01 2024
Thank you Jenna for finding the Alpine Grey GLE350 that I was looking for and for taking the time to get the deal just right! They delivered it to me so I didn’t have to make the trip and the best part is Jenna has followed up with me a couple times afterwards to make sure I did not have questions... Go to site
Google Review July 29 2024
Google Review July 29 2024
Don’t buy a car from this guy called DJ, unprofessional everything he says is a lie, not at all knowledgeable even customer knows better than him. Better to avoid this dealership. They Don’t care about customer requirements only focus is to tell lies to customers and sell the car make money. I... Go to site
DealerRater Review July 28 2024
I purchased a slightly used Lexus ES350 F-Sport with only 3800 miles. I made a preliminary deal over the phone and flew from Atlanta, GA to get the car. The salesperson “DJ” was ready & waiting, totally prepared. The internet price had dropped some after we talked on the phone & they honored that... Go to site
Cars.com Review July 28 2024
I purchased a slightly used Lexus ES350 F-Sport with only 3800 miles. I made a preliminary deal over the phone and flew from Atlanta, GA to get the car. The salesperson “DJ” was ready & waiting, totally prepared. The internet price had dropped some after we talked on the phone & they honored that... Go to site
Google Review July 27 2024
DealerRater Review July 27 2024
Very professional staff. All personnel were friendly. I don’t have a high-end late model Mercedes yet I was treated equally well. Go to site
Cars.com Review July 27 2024
Very professional staff. All personnel were friendly. I don’t have a high-end late model Mercedes yet I was treated equally well. Go to site
DealerRater Review July 26 2024
My experience with the service department has been bad. I consider them dishonest in their repairs they made on my GLC300.They will do you right if you do all inspections and oil changes with them, but if you don't then they apparently don't like or are indifferent to you. My owners manual is... Go to site
Cars.com Review July 26 2024
My experience with the service department has been bad. I consider them dishonest in their repairs they made on my GLC300.They will do you right if you do all inspections and oil changes with them, but if you don't then they apparently don't like or are indifferent to you. My owners manual is... Go to site
Google Review July 26 2024
Google Review July 25 2024
Dropped my car for some repair. I was never told how long it will take to complete the work. I called yesterday evening and I was told it will take one more day. They didn't offer replacement car. Very passively aggressive atmosphere. My friends say if I had a different skin color, Mercedes would... Go to site
Cars.com Review July 25 2024
The service department is dishonest. They do not do a good job. They blame you or some outside circumstance for why the repair they did failed. Go to site
Cars.com Review July 25 2024
The service department is dishonest. They do not do a good job. They blame you or some outside circumstance for why the repair they did failed. Go to site
Google Review July 24 2024
I just want to thank Allen Blair for making me feel like a valued customer on my only visit to the service department. I wish more people were like him when it comes to servicing your vehicle. This company is blessed to have had him 30+ years! Thank you, Allen, most of all for your kindness and... Go to site
Google Review July 24 2024
The service is great but the cost is out there. My air filter cost $194.00 which was a surprise. Go to site
Google Review July 24 2024
Google Review July 23 2024
DealerRater Review July 21 2024
The Little Rock Mercedes-Benz Team has always done a great job taking care of my daughters car. The Maintenance Team is very easy to work with and they communicate exceptionally well. We appreciate and trust this team! Have normally dealt with Alan (Alan is a great guy), though this time I was... Go to site
Cars.com Review July 21 2024
The Little Rock Mercedes-Benz Team has always done a great job taking care of my daughters car. The Maintenance Team is very easy to work with and they communicate exceptionally well. We appreciate and trust this team! Have normally dealt with Alan (Alan is a great guy), though this time I was... Go to site
Google Review July 20 2024
If you are in the market for a new or used car go see Jamie! She will take good care of you! Go to site
CarGurus Review July 20 2024
The sales person and dealership were awesome in solving my needs . Go to site
DealerRater Review July 20 2024
I have been dealing with this dealership for 12 years now and I have been treated with the best professional service from day one. Go to site
Cars.com Review July 20 2024
I have been dealing with this dealership for 12 years now and I have been treated with the best professional service from day one. Go to site
Google Review July 18 2024
Professional, pleasant, no stress!! Go to site
Google Review July 18 2024
Go see Jamie Jones! The best e perience buying a car yet. She knows and loves her product. Very helpful and very attentive, Thank you Jamie! Go to site
Google Review July 17 2024
Darnarius Jackson was our salesman. He gave us excellent customer service. He was very patient and informative throughout our buying process. I highly recommend him in the future!! Go to site
Yelp Review July 17 2024
The new Mercedes Benz GLC300 I was sold on June 27, 2024 had a open recall. This was brought to my attention when I took my car for service on the malfunctioning Distronic system.Federal law prohibits the sale of any new vehicle with an open recall. The Motor Vehicle Safety Act strictly prohibits... Go to site
Cars.com Review July 17 2024
The new Mercedes Benz GLC300 I was sold on June 27, 2024 had a open recall. This was brought to my attention when I took my car for service on the malfunctioning Distronic system. Federal law prohibits the sale of any new vehicle with an open recall. The Motor Vehicle Safety Act strictly prohibits... Go to site
Cars.com Review July 17 2024
The new Mercedes Benz GLC300 I was sold on June 27, 2024 had a open recall. This was brought to my attention when I took my car for service on the malfunctioning Distronic system. Federal law prohibits the sale of any new vehicle with an open recall. The Motor Vehicle Safety Act strictly prohibits... Go to site
DealerRater Review July 17 2024
The new Mercedes Benz GLC300 I was sold on June 27, 2024 had a open recall. This was brought to my attention when I took my car for service on the malfunctioning Distronic system. Federal law prohibits the sale of any new vehicle with an open recall. The Motor Vehicle Safety Act strictly prohibits... Go to site
Cars.com Review July 17 2024
The new Mercedes Benz GLC300 I was sold on June 27, 2024 had a open recall. This was brought to my attention when I took my car for service on the malfunctioning Distronic system. Federal law prohibits the sale of any new vehicle with an open recall. The Motor Vehicle Safety Act strictly prohibits... Go to site
Google Review July 16 2024
Service Advisor Mr. Stanley is new to the LR Mercedes dealership, but his knowledge, expertise and skills indicate that he has a long tenure with the team!Great addition!! Go to site
Google Review July 13 2024
I absolutely have loved each of my experiences with MB! My salesperson, Jamie, is amazing. She makes the whole process smooth, fun and refreshing! I feel like I've known her for years! Always goes above and beyond and actually checks in on me throughout the year! Probably will never use anyone else! Go to site
Google Review July 13 2024
The whole experience from placing a hold on the car, waiting for it to get here, and finally getting it was great. Spencer was amazing from the time we met, and even after the purchase, he checked in and made sure any issues we had were fixed. He was not just professional, but also ver personable... Go to site
DealerRater Review July 13 2024
The whole experience from placing a hold on the car, waiting for it to get here, and finally getting it was great. Spencer was amazing from the time we met, and even after the purchase, he checked in and made sure any issues we had were fixed. He was not just professional, but also ver personable... Go to site
Cars.com Review July 13 2024
The whole experience from placing a hold on the car, waiting for it to get here, and finally getting it was great. Spencer was amazing from the time we met, and even after the purchase, he checked in and made sure any issues we had were fixed. He was not just professional, but also ver personable... Go to site
Google Review July 12 2024
MBM of Little Rock did a great job on the service of our car. Go to site
Google Review July 11 2024
We were from out of town ,& broken down in our 10 yr old Mercedes Benz .They went far & beyond to get us back on the road again ..my thanks to Allen a great young service man ..And my thanks to sales mgrRANDY ENNIS ..A GREAT SALES DEPARTMENT.. I WISH MY WIFE'S MB HAD NOT BEEN 10 YRS old & I HAD A... Go to site
Google Review July 11 2024
Got me back on the road and I made it home safely after a breakdown and a two hour drive back home. Absolutely wonderful! Go to site
Google Review July 10 2024
Google Review July 09 2024
I had a wonderful experience at Mercedes Of Little Rock, I highly recommend the dealership in their sales team! Go to site
Google Review July 08 2024
Google Review July 07 2024
Adam Sears was a very nice, polite and informative young man. He did a great job selling the product and providing optimum customer service. He gave me top dollar on my trade in with an additional incentive making this the best auto experience I have ever had! I am looking forward to many... Go to site
Google Review July 05 2024
DealerRater Review July 04 2024
Scheduled service when I received the message on my car. Was told it would take 3 hrs and they completed in 2. Go to site
Cars.com Review July 04 2024
Scheduled service when I received the message on my car. Was told it would take 3 hrs and they completed in 2. Go to site
DealerRater Review July 04 2024
Great and attentive staff with nice attitude! Sales and management were straight and to the point! Go to site
Cars.com Review July 04 2024
Great and attentive staff with nice attitude! Sales and management were straight and to the point! Go to site
Cars.com Review July 03 2024
BUYER BEWARE. BUYER BEWARE. BUYER BEWARE BUYER BEWARE. BUYER BEWARE. BUYER BEWARE AVOID: LYING CHEATING Mercedes Benz of Littlerock, AR. I purchased a low mileage Mercedes Benz with rock chips all over the car. The video and photos sent to my email shows a spotless immaculate car in pristine... Go to site
Cars.com Review July 03 2024
BUYER BEWARE. BUYER BEWARE. BUYER BEWARE BUYER BEWARE. BUYER BEWARE. BUYER BEWARE AVOID: LYING CHEATING Mercedes Benz of Littlerock, AR. I purchased a low mileage Mercedes Benz with rock chips all over the car. The video and photos sent to my email shows a spotless immaculate car in pristine... Go to site
Google Review July 03 2024
Reginald was my sales person. Although, I had told this to Reggie, the transaction of getting a new vehicle had never been so awesome. I was explaining how I absolutely hated having to buy cars due to the time it takes generally to get all things done. And this experience was the best I'd ever had.... Go to site
Cars.com Review July 03 2024
I saw the car online and texted my interest. A rep contacted me; I made an appointment and bought the vehicle. The on-site experience was okay, but lacking in personal attention and interest in me as a customer. I was told that “they” were experiencing some employee challenges, which I assumed was... Go to site
Cars.com Review July 03 2024
I saw the car online and texted my interest. A rep contacted me; I made an appointment and bought the vehicle. The on-site experience was okay, but lacking in personal attention and interest in me as a customer. I was told that “they” were experiencing some employee challenges, which I assumed was... Go to site
Google Review July 03 2024
Great Service! Friendly people. Go to site
DealerRater Review July 01 2024
The attention to details and outstanding service are what you can expect with Mercedes Benz of Little Rock. My service advisor Kym Philips is amazing. Go to site
Cars.com Review July 01 2024
The attention to details and outstanding service are what you can expect with Mercedes Benz of Little Rock. My service advisor Kym Philips is amazing. Go to site
Google Review June 28 2024
Awesome place with an AMAZING STAFF! KYM, is My Advisor and I claim her as mine, lol. I am treated as family with every visit. Go to site
Google Review June 26 2024
Love the attention to detail and superb service at this dealership. Kim was great Go to site
DealerRater Review June 25 2024
Brought newly purchased car in for software update. Was met with a smile and updated frequently. Go to site
Cars.com Review June 25 2024
Brought newly purchased car in for software update. Was met with a smile and updated frequently. Go to site
Google Review June 22 2024
Service was done quickly and well explained. Waiting area quiet and comfortable. Go to site
Google Review June 20 2024
Service here is beyond excellent. Go to site
DealerRater Review June 20 2024
Always a pleasure to have service done at MB of Little Rock , nice lobby, refreshments and great staff! Go to site
Cars.com Review June 20 2024
Always a pleasure to have service done at MB of Little Rock , nice lobby, refreshments and great staff! Go to site
Google Review June 20 2024
Melinda was an excellent advisor. She did not think any of my questions were insignificant and helped me to feel comfortable at your facility, since it was my first time there. Your technicians were great by addressing all of my concerns. Go to site
Google Review June 20 2024
Very professional and courteous dealership. My salesperson Jen was a great help throughout the whole buying process along with her management team. I highly recommend them. Thanks again. Go to site
Google Review June 18 2024
My Guy Chris in the service department is The Man! He got my truck in and out in no time and it runs excellent. Preciate you Chris💯💪🏾 Go to site
Google Review June 18 2024
Ms Kim is a joy to work with. She’s always informative and ensures all questions or concerns are resolved to the customers satisfaction. I miss ChiveTv in the waiting area. Not a fan of the food channel shown. Go to site
DealerRater Review June 18 2024
Spencer was amazing, highly recommend using him for your car needs! Everyone was very friendly! Go to site
Cars.com Review June 18 2024
Spencer was amazing, highly recommend using him for your car needs! Everyone was very friendly! Go to site
Google Review June 17 2024
Stanley was very knowledgeable about the service that was done on my vehicle. He physically showed me the things I needed to address. He went over and above duty. I really appreciate that type of service. Go to site
DealerRater Review June 14 2024
Work was completed on time - matched a small discount to match an offer from my previous dealership (just moved here from California). Will certainly use your services for any needed maintenance or other service needs Go to site
Cars.com Review June 14 2024
Work was completed on time - matched a small discount to match an offer from my previous dealership (just moved here from California). Will certainly use your services for any needed maintenance or other service needs Go to site
Google Review June 13 2024
Thanks Spencer for the help.I brought my toyota camry xse yesterday and I absolutely LOVE it. Go to site
Google Review June 13 2024
Drove right in with no appointment I was taking care of promptly and professionally. Had a nice vanilla latte, complements of Mercedes while I was there and then I drove away with my beautiful Benz in less than 30 minutes Go to site
Google Review June 09 2024
Jamie was amazing. Super friendly with Great customer service! She explained all the details about the car and answered any questions I had Go to site
Google Review June 07 2024
DealerRater Review June 04 2024
I will always refer to Mercedes-Benz dealership. Y’all have one of the best service I ever met and did business with good salesman salesman personality good management management personality. I love every bit of. It will be back soon in the near future. Go to site
Cars.com Review June 04 2024
I will always refer to Mercedes-Benz dealership. Y’all have one of the best service I ever met and did business with good salesman salesman personality good management management personality. I love every bit of. It will be back soon in the near future. Go to site
DealerRater Review June 04 2024
Mercedes-Benz in Little Rock has some of the pleasant and social able people to be around while getting your car serviced. Go to site
Cars.com Review June 04 2024
Mercedes-Benz in Little Rock has some of the pleasant and social able people to be around while getting your car serviced. Go to site
DealerRater Review June 02 2024
Great customer service! Quick and reliable service! Easy application process! Would go back again and again Go to site
Cars.com Review June 02 2024
Great customer service! Quick and reliable service! Easy application process! Would go back again and again Go to site
Google Review May 31 2024
I had to get my truck serviced. After the mechanic diagnosed it, he found another issue that needed attention. Stan called the warranty in and did the claim, all while I was able to relax comfortably. Stan Blair was great! He worked with me the entire time ands constantly checked on me. I was... Go to site
Google Review May 30 2024
Working with Jen Wilson was a delight. She was thoughtful, knowledgeable and courteous--an excellent representative. Go to site
Google Review May 30 2024
I appreciate the courteous service. The technicians worked diligently on my vehicle. Kim was professional and very helpful. Thank you! Go to site
DealerRater Review May 30 2024
The service staff is very professional and great to work with. They are also very knowledgeable about the service of the cars. Go to site
Cars.com Review May 30 2024
The service staff is very professional and great to work with. They are also very knowledgeable about the service of the cars. Go to site
Google Review May 29 2024
Google Review May 29 2024
DealerRater Review May 23 2024
Tae, Service Mgr went above to assist with a loaner during the time our vehicle was down for service. Our vehicle was down for 2 months. Tae your help was greatly appreciated! Go to site
Cars.com Review May 23 2024
Tae, Service Mgr went above to assist with a loaner during the time our vehicle was down for service. Our vehicle was down for 2 months. Tae your help was greatly appreciated! Go to site
Google Review May 23 2024
Has to be the worst customer experience. Service writer Paul could care less about providing quality service. Lack of communication, empathy, or professionalism that a customer expects and deserves. Its sad this is the only mercedes dealer in the vicinity and you have to deal with jerks! ... Go to site
DealerRater Review May 23 2024
Allen always does an amazing job when l have to visit the dealership. Top tier customer service. Go to site
Cars.com Review May 23 2024
Allen always does an amazing job when l have to visit the dealership. Top tier customer service. Go to site
Google Review May 18 2024
The experience of purchasing my Mercedes-Benz was amazing! Spencer was attentive and very helpful! Go to site
Google Review May 16 2024
Google Review May 15 2024
When you buy a car it’s all flowers and rainbows but, wait until is something wrong with it!! The worst customer service you will ever experience!!My car was sold by this dealership with one key. The key got broken (such a shame brand new Mercedes) and my car have been 1 month in this dealership and... Go to site
Google Review May 15 2024
Mercedes Benz of Little Rock did such an awesome job of having everything run so smoothly from dropping off my car, completing car service, notifying me promptly of any service recommendations while working on my car, then all the way to prompt shuttle pickup at my work. Thank you to Paul & your... Go to site
DealerRater Review May 15 2024
Waiting area comfortable Driver very nice and safe Allen Blair very easy to work with Go to site
Cars.com Review May 15 2024
Waiting area comfortable Driver very nice and safe Allen Blair very easy to work with Go to site
Google Review May 14 2024
I was an out of towner with tire problems and I showed up at the dealership for help and they had me back on the road in no time. Everyone was incredibly friendly and kind! Just great service!!!! Go to site
DealerRater Review May 12 2024
Great service and professional customer care. Over the top customer service. Made me feel relaxed and welcomed, thank you for that. Go to site
Cars.com Review May 12 2024
Great service and professional customer care. Over the top customer service. Made me feel relaxed and welcomed, thank you for that. Go to site
DealerRater Review May 12 2024
We were pleased with the service rendered. Disappointed that the sales staff did not point out that this car does not have a spare tire. Go to site
Cars.com Review May 12 2024
We were pleased with the service rendered. Disappointed that the sales staff did not point out that this car does not have a spare tire. Go to site
Google Review May 12 2024
The guys at Mercedes-Benz of Little Rock are awesome. Paul Donahue was very communicative and a great guy. Randy the sales manager was also extremely helpful and a great dude. Go to site
Google Review May 10 2024
Yes, thank you for asking.I came in to have my car looked at because my air conditioning wasn't working.By now, I would imagine MB should have an idea of how long this would take to diagnose.I was asked if I would like to wait.I mentioned that I was on my lunch hour but yes, I could wait.I was there... Go to site