Google Review July 26 2024
Google Review July 25 2024
Dropped my car for some repair. I was never told how long it will take to complete the work. I called yesterday evening and I was told it will take one more day. They didn't offer replacement car. Very passively aggressive atmosphere. My friends say if I had a different skin color, Mercedes would... Go to site
Cars.com Review July 25 2024
The service department is dishonest. They do not do a good job. They blame you or some outside circumstance for why the repair they did failed. Go to site
Google Review July 24 2024
I just want to thank Allen Blair for making me feel like a valued customer on my only visit to the service department. I wish more people were like him when it comes to servicing your vehicle. This company is blessed to have had him 30+ years! Thank you, Allen, most of all for your kindness and... Go to site
Google Review July 24 2024
The service is great but the cost is out there. My air filter cost $194.00 which was a surprise. Go to site
Google Review July 24 2024
Google Review July 23 2024
Google Review July 20 2024
If you are in the market for a new or used car go see Jamie! She will take good care of you! Go to site
CarGurus Review July 20 2024
The sales person and dealership were awesome in solving my needs . Go to site
Google Review July 18 2024
Professional, pleasant, no stress!! Go to site
Google Review July 18 2024
Go see Jamie Jones! The best e perience buying a car yet. She knows and loves her product. Very helpful and very attentive, Thank you Jamie! Go to site
Google Review July 17 2024
Darnarius Jackson was our salesman. He gave us excellent customer service. He was very patient and informative throughout our buying process. I highly recommend him in the future!! Go to site
Cars.com Review July 17 2024
The new Mercedes Benz GLC300 I was sold on June 27, 2024 had a open recall. This was brought to my attention when I took my car for service on the malfunctioning Distronic system. Federal law prohibits the sale of any new vehicle with an open recall. The Motor Vehicle Safety Act strictly prohibits... Go to site
Google Review July 16 2024
Service Advisor Mr. Stanley is new to the LR Mercedes dealership, but his knowledge, expertise and skills indicate that he has a long tenure with the team!Great addition!! Go to site
Google Review July 13 2024
I absolutely have loved each of my experiences with MB! My salesperson, Jamie, is amazing. She makes the whole process smooth, fun and refreshing! I feel like I've known her for years! Always goes above and beyond and actually checks in on me throughout the year! Probably will never use anyone else! Go to site
Google Review July 13 2024
The whole experience from placing a hold on the car, waiting for it to get here, and finally getting it was great. Spencer was amazing from the time we met, and even after the purchase, he checked in and made sure any issues we had were fixed. He was not just professional, but also ver personable... Go to site
Google Review July 12 2024
MBM of Little Rock did a great job on the service of our car. Go to site
Google Review July 11 2024
We were from out of town ,& broken down in our 10 yr old Mercedes Benz .They went far & beyond to get us back on the road again ..my thanks to Allen a great young service man ..And my thanks to sales mgrRANDY ENNIS ..A GREAT SALES DEPARTMENT.. I WISH MY WIFE'S MB HAD NOT BEEN 10 YRS old & I HAD A... Go to site
Google Review July 11 2024
Got me back on the road and I made it home safely after a breakdown and a two hour drive back home. Absolutely wonderful! Go to site
Google Review July 10 2024
Google Review July 09 2024
I had a wonderful experience at Mercedes Of Little Rock, I highly recommend the dealership in their sales team! Go to site
Google Review July 08 2024
Google Review July 07 2024
Adam Sears was a very nice, polite and informative young man. He did a great job selling the product and providing optimum customer service. He gave me top dollar on my trade in with an additional incentive making this the best auto experience I have ever had! I am looking forward to many... Go to site
Google Review July 05 2024
Cars.com Review July 03 2024
BUYER BEWARE. BUYER BEWARE. BUYER BEWARE BUYER BEWARE. BUYER BEWARE. BUYER BEWARE AVOID: LYING CHEATING Mercedes Benz of Littlerock, AR. I purchased a low mileage Mercedes Benz with rock chips all over the car. The video and photos sent to my email shows a spotless immaculate car in pristine... Go to site
Google Review July 03 2024
Reginald was my sales person. Although, I had told this to Reggie, the transaction of getting a new vehicle had never been so awesome. I was explaining how I absolutely hated having to buy cars due to the time it takes generally to get all things done. And this experience was the best I'd ever had.... Go to site
Cars.com Review July 03 2024
I saw the car online and texted my interest. A rep contacted me; I made an appointment and bought the vehicle. The on-site experience was okay, but lacking in personal attention and interest in me as a customer. I was told that “they” were experiencing some employee challenges, which I assumed was... Go to site
Google Review July 03 2024
Great Service! Friendly people. Go to site
Google Review June 28 2024
Awesome place with an AMAZING STAFF! KYM, is My Advisor and I claim her as mine, lol. I am treated as family with every visit. Go to site
Google Review June 26 2024
Love the attention to detail and superb service at this dealership. Kim was great Go to site
Google Review June 22 2024
Service was done quickly and well explained. Waiting area quiet and comfortable. Go to site
Google Review June 20 2024
Service here is beyond excellent. Go to site
Google Review June 20 2024
Google Review June 20 2024
Melinda was an excellent advisor. She did not think any of my questions were insignificant and helped me to feel comfortable at your facility, since it was my first time there. Your technicians were great by addressing all of my concerns. Go to site
Google Review June 20 2024
Very professional and courteous dealership. My salesperson Jen was a great help throughout the whole buying process along with her management team. I highly recommend them. Thanks again. Go to site
Google Review June 18 2024
My Guy Chris in the service department is The Man! He got my truck in and out in no time and it runs excellent. Preciate you Chris💯💪🏾 Go to site
Google Review June 18 2024
Ms Kim is a joy to work with. She’s always informative and ensures all questions or concerns are resolved to the customers satisfaction. I miss ChiveTv in the waiting area. Not a fan of the food channel shown. Go to site
Google Review June 17 2024
Stanley was very knowledgeable about the service that was done on my vehicle. He physically showed me the things I needed to address. He went over and above duty. I really appreciate that type of service. Go to site
Google Review June 13 2024
Thanks Spencer for the help.I brought my toyota camry xse yesterday and I absolutely LOVE it. Go to site
Google Review June 13 2024
Drove right in with no appointment I was taking care of promptly and professionally. Had a nice vanilla latte, complements of Mercedes while I was there and then I drove away with my beautiful Benz in less than 30 minutes Go to site
Google Review June 09 2024
Jamie was amazing. Super friendly with Great customer service! She explained all the details about the car and answered any questions I had Go to site
Google Review June 07 2024
Google Review May 31 2024
I had to get my truck serviced. After the mechanic diagnosed it, he found another issue that needed attention. Stan called the warranty in and did the claim, all while I was able to relax comfortably. Stan Blair was great! He worked with me the entire time ands constantly checked on me. I was... Go to site
Google Review May 30 2024
Working with Jen Wilson was a delight. She was thoughtful, knowledgeable and courteous--an excellent representative. Go to site
Google Review May 30 2024
I appreciate the courteous service. The technicians worked diligently on my vehicle. Kim was professional and very helpful. Thank you! Go to site
Google Review May 29 2024
Google Review May 29 2024
Google Review May 23 2024
Has to be the worst customer experience. Service writer Paul could care less about providing quality service. Lack of communication, empathy, or professionalism that a customer expects and deserves. Its sad this is the only mercedes dealer in the vicinity and you have to deal with jerks! ... Go to site
Google Review May 18 2024
The experience of purchasing my Mercedes-Benz was amazing! Spencer was attentive and very helpful! Go to site
Google Review May 16 2024
Google Review May 15 2024
When you buy a car it’s all flowers and rainbows but, wait until is something wrong with it!! The worst customer service you will ever experience!!My car was sold by this dealership with one key. The key got broken (such a shame brand new Mercedes) and my car have been 1 month in this dealership and... Go to site
Google Review May 15 2024
Mercedes Benz of Little Rock did such an awesome job of having everything run so smoothly from dropping off my car, completing car service, notifying me promptly of any service recommendations while working on my car, then all the way to prompt shuttle pickup at my work. Thank you to Paul & your... Go to site
Google Review May 14 2024
I was an out of towner with tire problems and I showed up at the dealership for help and they had me back on the road in no time. Everyone was incredibly friendly and kind! Just great service!!!! Go to site
Google Review May 12 2024
The guys at Mercedes-Benz of Little Rock are awesome. Paul Donahue was very communicative and a great guy. Randy the sales manager was also extremely helpful and a great dude. Go to site
Google Review May 10 2024
Yes, thank you for asking.I came in to have my car looked at because my air conditioning wasn't working.By now, I would imagine MB should have an idea of how long this would take to diagnose.I was asked if I would like to wait.I mentioned that I was on my lunch hour but yes, I could wait.I was there... Go to site
Google Review May 09 2024
Spencer West gave us an amazing experience buying a car from Mercedes Benz in Little Rock. Our satisfaction was exceeded through every step in the process. All of our specific criteria were met because Spencer paid close attention to every detail and could not have found a better match! He did not... Go to site
Google Review May 09 2024
When I say Jen is THE BEST SALES PERSON I’VE EVER DONE BUSINESS WITH. She made the process sooooo simple and easy. Her professionalism is amazing in so many different ways. What I like the best is she has NO PROBLEM with staying in communication with you at all times. She definitely took care of me... Go to site
Yelp Review May 03 2024
The service here is subpar at best! You will NOT get the "Mercedes or Nothing" experience here! Honestly considering driving my Car to Memphis next time I need service. They simply have no clue what quality customer service looks like...it's really sad. There is no other local option so they see no... Go to site
Google Review May 01 2024
Google Review April 26 2024
Google Review April 26 2024
Kim was very kind, professional and knowledgeable. My car was done in a timely manner, and will of course be taking my car back to them as needed. Go to site
Google Review April 25 2024
Google Review April 24 2024
Jen was great and was well versed. All people were great, Adam and Jerome were straight talkers. No hard sell. It was a nice experience. Go to site
Google Review April 18 2024
Excellent service along with details on proper functioning of my car, along with detailing the car Go to site
Google Review April 14 2024
Google Review April 10 2024
Wonderful service experience with Paul R. He made sure that he took care of my requests in an extremely timely manner. He also called after the fact, to make sure everything was up to my standards. Perfect customer service. Go to site
Google Review April 09 2024
Great 👍 Go to site
Google Review April 09 2024
Mercedes standard of paying attention to details shows in customer satisfaction 🙏🏼 Go to site
DealerRater Review April 08 2024
Easy to make an appt. They now have loaners again! Alan knows his stuff! Nice waiting area & snack bar. They're providing Coke products again! Go to site
Google Review April 04 2024
Quick, friendly! Go to site
DealerRater Review April 04 2024
On time, friendly, knowledgeable and delivered my car as promised squeaky clean! The coffee, soft drinks and snacks were welcomed too. Great experience! Go to site
Google Review April 02 2024
Google Review March 24 2024
I had a fantastic experience at this dealership! The staff, especially sales guy DJ, was friendly, knowledgeable, honest, answered all questions, and went above and beyond to ensure I got the right price for my car! The process was smooth and easy, and I never felt pressured to decide. Great... Go to site
DealerRater Review March 23 2024
Bekah - lady who called me to remind me & helped me set up the Service appointment and Melinda - Service Rep, both were professional & courteous. And the service was done within the time I was told. The dealership also had my car washed & cleaned professionally. Thank you Go to site
Google Review March 22 2024
Worst vehicle and worst dealership possible. Stinky mildew blows from the vents. They have so many design flaws and never do a thing to help. All around bad experience with the vehicle and the people of Mercedes. Never will we own another, and we were a Mercedes family for years. Go to site
DealerRater Review March 22 2024
I’ve always had a great experience with this dealership and wouldn’t go anywhere else. Go to site
Google Review March 21 2024
Paul in the service department is the G.O.A.T. He’s transparent, honest, and overall a person of integrity. HE NEEDS A RAISE ASAP lol anyways the service departments’ customer service always exceeds my expectations. Wishing the team blessings !!🤩 p.s. BUY YOUR CAR FROM COREY💯 Go to site
Google Review March 21 2024
When I went to pick up my car it was on display with a big bow!! We felt so special!! Go to site
CarGurus Review March 20 2024
Great Go to site
Google Review March 18 2024
DealerRater Review March 15 2024
Very pleased with the professional help from my sales associate Cole Jenkins, he was very smart and intuitive about the vehicle. Go to site
Google Review March 14 2024
I recentlhy pruchased a 2022 Buick Enclave. The car was exceptional and the buying process was very professional. Go to site
Google Review March 14 2024
Google Review March 13 2024
Needed new wiper blades. That got me in and out very quickly. Go to site
Google Review March 12 2024
Took our car in today to have some maintenance performed. As soon as I pulled into the garage I was met with a smile, a hello and confirmation of my appointment. My service provider was Paul who made the entire process so easy I would have pushed the easy button if I had one. They are true... Go to site
Google Review March 11 2024
Google Review March 08 2024
Great team!Service was Excellent Go to site
Google Review March 08 2024
Google Review March 07 2024
I was very pleased with the way Paul got me in and out in the promised time.He kept me up to date on everything that was going on with my inspection. Go to site
Google Review March 06 2024
Google Review March 06 2024
My 2021 GLE 350 has been in their service department for 7 months and counting due to a warranty issue. I highly recommend going to Park Place Dallas to purchase or service your Mercedes, it’s worth the drive! Go to site
Google Review March 06 2024
The service was excellent, from the time I enter the business, until I left the business..(The Customer Service), and Allen Blair took totally care of me, even keeping me informed about my vehicle.. Had A Good Experience And A Good Day..! Thanks 🙏🏾 Go to site
Google Review March 06 2024
Corey was very informative and impressive throughout the entire experience. He made the experience enjoyable and is very professional, not to mention knowledgeable of the vehicles and processes. The management staff as well. I'll definitely be BACK! Go to site
DealerRater Review March 04 2024
Although Mr Thomas has only been with the Business a short while, he should be treated as a Precious Gem, the very best attitude you could expect from anyone you could encounter. His hospitality makes you leave saying I have a new fried!! Thank you for taking care of my daughters Benz, and we shall... Go to site
Google Review March 03 2024
DealerRater Review February 29 2024
Very clean and all the associates were great and very knowledgeable about their jobs, Everyone was courteous and friendly Go to site
Google Review February 28 2024
Give Paul a Raise That works in Service great Guy easy to work with Go to site
Google Review February 23 2024
Google Review February 21 2024
William "Doc" Weaver is by far the best salesman I've ever worked with. He went above and beyond. I highly recommend him to anyone looking for a new vehicle. If I ever need a new vehicle again I will definitely be coming back to him and this dealership. Best car shopping experience I've ever had. Go to site
Google Review February 21 2024
Kim is very informative, assists, explain.She go over and above her job.She always make me feel like I’m priority.Everything went smoothly Go to site
Google Review February 20 2024
DealerRater Review February 20 2024
everything I'm here for service the staff is very friendly and courteous...thank you Kym Phillips Go to site
DealerRater Review February 18 2024
Always a great experience when taking our car there. The place is always clean and people there are always kind. Ive recommended the dealership/service department to friends many times. Go to site
Google Review February 17 2024
DealerRater Review February 16 2024
The service department and Kim especially are very helpful and through addressing the service needs for my car Go to site
Google Review February 15 2024
Great store. Beautiful building. Friendly people. Go to site
Google Review February 15 2024
Excellent customer service and great technology to keep customers informed. Go to site
DealerRater Review February 15 2024
They are always kind to me. I make work for them, but they are smiling anyway. Have been their customer for many decades. Go to site
DealerRater Review February 13 2024
We had an amazing experience purchasing our new Mercedes. Jamie made the entire process enjoyable. I am retired from 17 years as a Finance Manager and I must say I am beyond impressed by Jamie. Definitely a huge asset to your team! Go to site
Google Review February 12 2024
Google Review February 12 2024
Spencer was great, he was knowledgeable and worked to get my daughter the monthly payments she needed. The gentleman in finance was very helpful and knowledgeable as well. Now I want a Mercedes too! Go to site
Google Review February 09 2024
Outstanding customer service by Patti! Go to site
Google Review February 09 2024
Was kept informed and my service manager was very professional and attentive. Go to site
Google Review February 08 2024
I have been a customer of Mercedes of Little for 10 years plus. In Service Allen Blair is top notch to me. He takes excellent care of me and my Mercedes. I always feel VIP. Part of a wonderful big family there for me. Love Mercedes of Lottle Rock. Go to site
Google Review February 07 2024
Google Review February 06 2024
Beautiful establishment. Who ever answered my one time phone call seems to be suffering from a mild case of S.C .S. . SORRY only my opinion 🙏🙏🙏 Go to site
DealerRater Review February 06 2024
Great customer service. Easy to set appointment and the dealership provided transportation that I needed. Alan Blair was an excellent service advisor! Go to site
DealerRater Review February 06 2024
If you want five star service, I recommend Mercedes Benz of Little Rock, I find the staff to be very courteous & approachable, They are concerned about your needs & wants, I'am very satisfied with the service I received.. Go to site
DealerRater Review February 05 2024
Jamie has sold us 2 cars within the past year. Before now, management would look at my skin color and assume that we could not afford it. Have never n been late with mb financing. The LR office was so rude until we did business with MB in Texas. Whatever the LR office did, that should have... Go to site
Google Review February 03 2024
Dewayne was absolutely amazing salesmen, went above and beyond helping me with my car buying experience. Love my new Mercedes-Benz Go to site
Google Review February 01 2024
I must say in my 20+ years experience driving and servicing Mercedes this is the worst one! I hadn't driven my vehicle for several days with the snow and when I went to drive it it wouldn't start. Called road side assistance and they sent an off brand road side assistance that I specifically told... Go to site
Google Review January 31 2024
Melinda with Mercedes of Little Rock has provided me with exceptional customer service during each of my service visits. I used to dread having to take my car in for service because the reps would hound me to give them high ratings. Melinda “earns” this five-star rating, and I’m happy to give it! Go to site
Google Review January 30 2024
Paul has been great through 2 service visits on my new-to-me E450 convertible! I am definitely impressed with the service department!Joe the shuttle driver is excellent and very prompt when I texted him for a ride. He's a great asset to your dealership! Go to site
DealerRater Review January 28 2024
I had a wonderful experience! The process of getting my car was easy & not painful! I Thank everyone for their help & knowledge! Go to site
Google Review January 26 2024
DealerRater Review January 26 2024
Service was preformed in timely manor. We were advised about additional work needed. All employees were friendly and knowledgeable. Go to site
Google Review January 25 2024
Google Review January 25 2024
I recently had my Mercedes serviced. I had a problem with the process but Tae Thomas, Service Director, immediately corrected the situation. I have been a customer for more than 30 years. The professionalism of Mr. Thomas and the entire Merceds Benz of Little Rock staff is the reason I will continue... Go to site
DealerRater Review January 24 2024
Great customer service and friendly people always a pleasure to talk with and a smiling face always Go to site
Cars.com Review January 23 2024
Bought a brand new Mercedes from this place probably the worse purchased in life so far. The car itself is nice and comfort yet spend more time in shop than on the road. Overheated engine lights and several lights came on at little more than 5200mils into ownership , dropped vehicle of off for... Go to site
Google Review January 22 2024
Mercedes Little Rock has been amazing since I started bringing my car there for services. They have always taken wonderful care of me. Allen Blair specifically, he has gone above and beyond for me from working me in for an oil change when my grandmother was hospitalized to most recently when my car... Go to site
DealerRater Review January 22 2024
Mercedes Little Rock has been amazing since I started bringing my car there for services. They have always taken wonderful care of me. Allen Blair specifically, he has gone above and beyond for me from working me in for an oil change when my grandmother was hospitalized to most recently when my car... Go to site
Google Review January 22 2024
Great buying experience! Walked through every step of the way. Felt like I was taken care of and had an advocate in Desiree with my buying process. Go to site
Google Review January 18 2024
Google Review January 17 2024
Google Review January 13 2024
Love the staff here! And although I didn’t purchase my vehicle at this location Jamie was truly amazing!!! I had my first service here since I purchased and the service team was very courteous and timely. Go to site
Google Review January 07 2024
Google Review January 06 2024
I am not kidding when I say these folks are evil. If youre looking to get judged just for existing in the presence of these people who are definetly so much better than you- this is the place for you ! This goes for the service department, the sales department- everything. If you wanna be called a... Go to site
DealerRater Review January 06 2024
Professional, courteous staff. Work done right and in a timely manner. Comfortable and accomodating waiting area. Go to site
Google Review January 05 2024
They fixed my car now twice. Diagnosing and repairing it well. Allen Blair is awesome! Go to site
Google Review January 04 2024
Friendly staff and Paul in the service department was great! Go to site
DealerRater Review January 04 2024
Mercedes Benz of Little Rock offers the best service during and after the sale that I have ever experienced. We have bought four vehicles here and will definitely buy more! DJ worked hard to ensure that we were completely satisfied throughout the entire process and was a joy to work with. Go to site
DealerRater Review January 04 2024
Just purchased my 3rd car with Little Rock Mercedes. Pleased with my experience and my car. Go to site
Google Review January 03 2024
I got the customer service on this visit that exceeded my expectations!Melinda was very thorough in assessing my car’s needs.And Joe gave outstanding customer attention with shuttle and extra attention to detail! Go to site
DealerRater Review January 03 2024
Vey professional and knowledgeable. The customer service is always excellent. Definitely would recommend this dealership. Go to site
Google Review December 29 2023
Good customer service, Spencer West did a great job, and he was very knowledgeable, patient, and honest. He made sure that we left happy and satisfied. Thank you very much Spencer Go to site
Google Review December 28 2023
BIG thanks to Jamie Jones! I told her exactly what I was looking for and she delivered perfectly. From her prompt correspondence, making sure the car was clean, persistence in getting the best deal worked out for me and her professionalism throughout the entire experience, she was a blessing to work... Go to site
Google Review December 28 2023
Our Purchasing experience was effortless. Our sales specialist Jaime was knowledgable, genuine, and respected our time. We were able to purchase the vehicle that fit our needs. With Jaime and The Mercedes-Benz Little Rock staff, it really is the Best or nothing at all!!!!!!!!!!!!!!!!!!!!!! Go to site
DealerRater Review December 28 2023
Have used Mercedes of Little Rock for many years. For the most part it has been a nice experience. Sometimes the service department is behind even with an appt made weeks in advance .. but I love the product so it’s worth it. No major complaint. I miss Steve Roscoe. He was the best. ... Go to site
Google Review December 27 2023
Paul Rager was my service rep and he went over and above my expectations in taking care of my car. Awesome dealership. Go to site
Google Review December 27 2023
Got me in in time. Early morning drop off! Got me fixed up on my service and bk to me in hours! All perfect. Go to site
Google Review December 27 2023
Patti is a great sales person. Professional easy to work with and very knowledgeable. They should have more sales people like Patti Go to site
Google Review December 27 2023
Jamie Jones was fantastic! She hustled. She was rocking and rolling. She demonstrated the car beautifully. I truly appreciated her knowledge. I had just come over from BMW, which was a strong contender, but she sold me the car. I felt like I actually knew how to use all the features. I own a high... Go to site
Google Review December 27 2023
Great Service! Go to site
DealerRater Review December 27 2023
Kim at Mercedes’ is a marvelous service person. The staff there is friendly as well. Go to site
Google Review December 27 2023
Melinda is an asset to the team! So friendly and professional!! My experiences have been handled very efficiently! Go to site
Google Review December 20 2023
Mercedes lives up to its brand. The best customer service in town! Go to site
Google Review December 20 2023
Kym was excellent in the service department.Our car was spotless when we picked it up and they did a fantastic service job. Everyone at this dealership was kind and courteous.Highly recommend. Go to site
Google Review December 19 2023
Patti Riley, the salesperson is the absolute best. The dealership was great and did a wonderful job in the entire process of buying and financing the car purchase. Experience could not be any better. Go to site
DealerRater Review December 18 2023
Awesome staff! Very knowledgeable, friendly, accommodating and supportive in every way. Thanks to the entire team helping me purchase my vehicle. Go to site
Google Review December 17 2023
Google Review December 17 2023
Service was quick and efficient, and Paul our service advisor Paul was amazing. Go to site
Google Review December 13 2023
Google Review December 13 2023
I was very pleased with my purchase as well as the customer service we received from Spencer West. He was very knowledgeable, patient, honest, energetic and engaging. He made sure that we left very happy a d satisfied!!! Go to site
Google Review December 12 2023
They were slow service was good but takes to long for a dang oil change 😡😡😡 Go to site
Google Review December 12 2023
Everyone was amazing...they went above and beyond to take care of me Go to site
DealerRater Review December 12 2023
Very nice job. Doc and his drivers who delivered the vehicle to were great. A very easy experience. Thanks! Go to site
DealerRater Review December 10 2023
The experience was very professional, very helpful, very knowledgeable, on the way everything was handled. Go to site
Google Review December 09 2023
Kym is amazing! It’s my first Mercedes, she took her time and explained everything to me because I was a bit apprehensive. I ordered a full inspection and I didn’t need brakes yet, and they ordered some things under my warranty so I won’t have to worry about them in the future! I have the Mercedes... Go to site
Google Review December 08 2023
Always ready to help Go to site
DealerRater Review December 07 2023
Great customer service. Cole and Dwayne was very nice and informative. I will definitely recommend all my family and friends. Go to site
Google Review December 06 2023
I’ve 3 cars from them over the years and always had them serviced at the dealership. Outstanding customer service on the sales and service sides. Go to site
DealerRater Review December 05 2023
Great working with Kim. She answered all my questions and will not hesitate to ask for her at my next service needs. Go to site
DealerRater Review December 04 2023
Our family always is always treated great by the staff, whether getting service work done or purchasing a new vehicle. Go to site
Google Review December 02 2023
I am surprised to see so many positive reviews recently. I guess you get great service when you purchase a car or speak with a rep to schedule a service. I agree that I appreciated being told that I could come in at a later time than scheduled because my job had me working later. However, customer... Go to site
Google Review December 02 2023
DealerRater Review December 01 2023
My experience with Mercedes of Little Rock was the Best that any dealership has ever offered. I recommend any and everyone that’s in the business of looking to becoming a Mercedes Benz Owner. My salesman (Doc Weaver) was kind and didn’t pressure me not once from beginning to the signing of my... Go to site
DealerRater Review December 01 2023
Very friendly and very professional. Job well done. Very prompt and very communicable. Nice environment for waiting. Go to site
Google Review December 01 2023
DealerRater Review November 30 2023
When you buy a nice car and you want to get it serviced by the best Little Rock Mercedes is the place. They make you feel like your part of the team and that’s very nice to see. Go to site
Google Review November 30 2023
Professional from beginning to end Go to site
Google Review November 30 2023
Love Kim. Love the hospitality and the service Kim is the best. Go to site
Google Review November 25 2023
Google Review November 23 2023
Google Review November 23 2023
Melinda is excellent advisor very helpful does outstanding job. She wants what best for me as valuable customer. Thanks Mr. Victor / VR Investment Inc. Go to site
Google Review November 21 2023
DealerRater Review November 21 2023
Always helpful, easy to talk too, courteous. A pleasure doing business with them. Waiting area spacious & always clean. Go to site
DealerRater Review November 21 2023
I was traveling and had an issue. Roadside assistance recommended stopping. Melinda was so kind and made time to get my car in as quick as possible. Manny was the one to work on my car. He came out and spoke with me to explain everything Both were very reassuring and kind. I can't say enough... Go to site
DealerRater Review November 21 2023
Helpful, knowledgeable, friendly. Always a pleasure to work with.they go beyond what is expected Go to site
Google Review November 16 2023
Very professional people. They took care of my car and the facility was impressive. I will continue to get my car serviced at Mercedes Benz Little Rock. Go to site
Google Review November 16 2023
Great customer service I received from Paul the service manager and Tracy the receptionist I would highly recommend anyone that need any service done to their Mercedes to please go to this dealership Go to site
Google Review November 16 2023
Jamie was an absolute pleasure to work with. She was readily available and assisted me throughout the entire car buying process with professionalism. She is an expert in her area and was able to answer all of my questions without hesitation. She took extra time out of her day to ensure I understood... Go to site
DealerRater Review November 16 2023
We had a recall on the brake booster on our car. When I called them they quickly set up an appointment and had our car towed in and repaired . Mr Paul Rager is a man of his word. He said he would take care of our problem and he did. Go to site
Google Review November 15 2023
Prompt courteous service. Very professional and knowledgeable Go to site
Google Review November 15 2023
Kym Phillips always gives us VIP treatment. We love her and she has taken care of us since 2015 and two cars. Go to site
Google Review November 14 2023
Definitely helped me get a s class at 23 years old very thankful hopefully the car is good to me Go to site
Google Review November 14 2023
Ask for Mr. Donahue. Go to site
Google Review November 14 2023
Our salesman Matt Martindill was very helpful. He went above and beyond with his service.. Go to site
Google Review November 13 2023
CarGurus Review November 13 2023
Nice guy but to far away. Looking for something local - not requiring me to past state lines. Go to site
Google Review November 12 2023
Promt service, good customer service. Go to site
Google Review November 11 2023
Google Review November 11 2023
Google Review November 11 2023
Google Review November 11 2023
Highly pleased with the customer service and dedication provided by Jamie Jones , extremely professional and friendly at the same time! Go to site
Google Review November 10 2023
Friendly atmosphere... service is excellent! Go to site
Google Review November 09 2023
Kym & Joe were delightful, friendly, & courteous! They made my visit at Mercedes Benz of Little Rock the best ever! Go to site
Google Review November 09 2023
Professionalism! My wife and I experience was great. Our Sales guy Mr. Matthew was awesome! He listened to our wants/needs and found the perfect vehicle for us. Highly recommend! Go to site
Google Review November 03 2023
Time and service is horrible car has been sitting for months Go to site
Google Review November 03 2023
I called Paul at the last minute and he was able to help me out. I enjoyed coming in and getting my car serviced in a nice, clean, friendly environment. I was very satisfied with the customer service that I received from Paul from the time I called him. He is definitely a true example of excellent... Go to site
DealerRater Review November 03 2023
Top Rate Workshop. Customer service representative Allen Blair is a long term ally in the care of my Merc(s). Communication methods (SMS, etc.) up to current standards. Always in the know on the repair of my vehicles. Go to site
Google Review October 28 2023
This has been by far one of the most easiest, smoothest car purchasing days Ive ever experienced (Ive had a few cars in my life, lol) but Jamie Jones really made it a pleasure working with her. I didnt feel pressured into getting something I didnt want. I got exactly what I wanted with no problem.... Go to site
DealerRater Review October 28 2023
Very easy to work with and easy to get in touch with when needed to Go to site
Google Review October 27 2023
Great professional service. Go to site
Google Review October 26 2023
Customer Service has improved. My car salesman (Doc Weaver) is your go to guy! Very knowledgeable about the features offered on my new BENZ!😊 Go to site
Google Review October 24 2023
Thanks to everyone at the dealership that was involved with the purchase of my vehicle. Go to site
DealerRater Review October 23 2023
Very accommodating, knowledgeable, professional, and friendly service. They make you feel like family that you want to be around. Go to site
Google Review October 22 2023
Friendly staff, quality service. Go to site
Google Review October 21 2023
First rate no pressure dealership. Covid days are gone they are working with the prices. No more 5k over invoice to buy a car. They want your business. More importantly they are willing to earn it. Go to site
Google Review October 20 2023
I highly recommend Jamie Jones! She was great to work with and went above and beyond to secure my desired car. Jamie kept me well informed along the way about timing and the next steps. It was a pleasure working with Jamie. I highly recommend Jamie Jones. She deserves more than 5 stars. Go to site
Google Review October 19 2023
Nice and Professional I Love the Service Go to site
Google Review October 18 2023
I told Mr Allen about a leak by the transfer case. He promptly scheduled me in and called me the next day with a solution. I asked to see if they can service my transmission as well and he got it add on with no issue. My car runs just like new. Thank you Mr Allen and Kym. They always have a smile... Go to site
DealerRater Review October 18 2023
I have always worked with K. Phillips. I worked with her again today and was pleased her service once again. Thank you K. Phillips!! Go to site
DealerRater Review October 18 2023
Great customer service and support Very knowledgeable about the car very pleased and happy with the product Go to site
Google Review October 17 2023
Very professional and customer service is always top tier! Go to site
DealerRater Review October 16 2023
Great service. An amazing experience. Would definitely use this dealership again in the future. Thank you! Go to site
DealerRater Review October 13 2023
I took my GLE350 for first time to Mercedes Little Rock. Melinda was great taking care of the maintenance, keeping me well informed on the progress and delivery was spot on time. Very happy with everyone and everything. Well done Go to site
Google Review October 11 2023
They sold us a car we don’t like Go to site
Google Review October 11 2023
Melinda Hopper was extremely professional and also very empathetic to my needs and kept me in the loop every step of the way! She alone is reason enough for me to have a lasting relationship with this dealership. Thank you Mercedes-Benz for your service. Go to site
DealerRater Review October 11 2023
Great service. This was a first class experience. I was informed of all of the needed repairs Go to site
Google Review October 10 2023
Melinda Hopper service advisor is just wonderful at her job! I really enjoy her when I'm in to have my vehicle serviced! Very kind and helpful! Go to site
Google Review October 05 2023
Very nice Go to site
Google Review October 05 2023
Paul is an absolute rockstar. He goes above and beyond every time. Thank you to Paul for always going beyond the call of duty and being the best of Mercedes Benz Go to site
DealerRater Review October 05 2023
Excellent service. All of the needs for my car were addressed in a reasonable timeframe and the service plan was explained in advance. Go to site
Google Review October 03 2023
My experience with BJ Henry in the service department at Mercedes of LR has changed my perception of Mercedes because he has wonderful customer service. Prior to dealing with him, I was very disappointed. He has reaffirmed my hope in luxury car service. Go to site
DealerRater Review October 03 2023
Very friendly, Professionally and courtesy. Very Pleasant atmosphere. Services is good. Do an excellent job on cleaning your car. Go to site
Google Review September 30 2023
DealerRater Review September 30 2023
The staff was friendly and accommodating. I appreciate their efforts in working me in to service my vehicle without an appointment. Thank you for your kindness. Go to site
Google Review September 29 2023
Took very good care of my mom. She loves her brand new Mercedes. The sale went much smoother than we imagined. Mr.Donahue is what every salesman should strive to be. We truly appreciated his time, patience, and his sincere attention to what my mom needed. Go to site
Google Review September 29 2023
DealerRater Review September 29 2023
Very friendly and professional sales and service department! I'd highly recommend Riverside Motors to anyone looking to purchase and or having their Mercedes serviced. Go to site
DealerRater Review September 28 2023
The service was performed in a timely fashion and I am pleased with the results Go to site
DealerRater Review September 28 2023
They always find and fix my problems with my vehicle I’m always satisfied with the service department Go to site
Google Review September 26 2023
Corey did a great job of explaining the features of my new vehicle and made me feel very comfortable with my purchase. I highly recommend him as your salesperson. Go to site
DealerRater Review September 25 2023
I was not sure how intimidating the experience of Mercedes shopping would be, but everyone was great and I had the best car buying experience ever! Go to site
Google Review September 23 2023
We are so grateful for the experience. Jamie did an excellent job with finding us a car tailored to our needs. I highly recommend the Benz Team. Go to site
DealerRater Review September 22 2023
They easily worked my vehicle in for service B to be completed and Paul whom I always work with was fantastic as always. Go to site
Google Review September 22 2023
Google Review September 21 2023
All the employees are amazing. Go to site
Google Review September 20 2023
Great Wi-Fi!! Melinda my service advisor always has an infectious smile. She’s very courteous and knowledgeable when asked questions. Go to site
Google Review September 18 2023
5 hours. We waited over 5 hours for our car to be serviced. The service manager was oh so apologetic but after such a long wait there’s not much to be said. Go to site
Google Review September 18 2023
Spencer was great! He is very knowledgeable and helpful with all questions. I had a very pleasant buying experience at MB Little Rock👍 Go to site
Google Review September 17 2023
Would just like to say how helpful the team at Mercedes LR was during our buying experience and would recommend them to anyone looking for a new vehicle Go to site
DealerRater Review September 15 2023
Good experience, helpful and attentative salesperson and finance advisor. Would recommend to my associates as the place to do business. Go to site
DealerRater Review September 13 2023
Sales person Patti Railey worked very hard to help me with the purchase of my 2023 S 500. She has sold me many vehicles over the years. She is very professional and user friendly. She would make a wonderful Sales Manager…. Go to site
Google Review September 12 2023
I have leased five e class vehicles from MB of LR. Have had a few service issues but all in all experience has been decent. Not really good, not great, but decent. Due to lack of inventory in 2023 I decided to purchase the last car when the lease was up. Again, the experience was OK until it was... Go to site
DealerRater Review September 12 2023
I appreciate the service of Mercedes Benz for your prompt and efficient service I have received from you this past 9 years Go to site
Google Review September 10 2023
Google Review September 07 2023
Process was really long, but got it done. Go to site
Google Review September 06 2023
Kym Phillips is great at mercedes-Benz of Little Rock. Go to site
Google Review September 05 2023
We are very satisfied with our purchase. They even delivered our vehicle to us. Go to site
Google Review September 05 2023
We love this dealership. The folks are very nice and attentive to uour needs. Kim in service is so nice. Go to site
Google Review September 05 2023
I went to Mercedes Benz in Little Rock to get a rear wiper blade. I walked in to parts and services and Michael Lydon was very quick and helpful to get the part I needed. He was very respectful to customers. I recommend coming here, very good dealership! Go to site
DealerRater Review September 05 2023
The people there were some of the sweetest people! Jaimey, Kym, and Spencer were so nice and I just love them so much! Go to site
DealerRater Review September 05 2023
The people there care about your needs. They are very nice. Everything is handled in a timely manner and with a smile. Go to site
Google Review September 03 2023
Easiest car purchase I have ever made, less than 2 hours from arrival on lot to driving away in a car for my daughter. Jamie was awesome from responding very promptly to my internet request to answering my every question. Go to site
Google Review September 03 2023
Highly recommended Corey Overton .Extremely nice professional and caring salesman Go to site
Google Review September 02 2023
This was my first experience as a new Mercedes’ owner and was I surprised. I was meet with a smile and taken to the services department. Allen approach me with a friendly smile and told me he would be making sure my vehicle was serviced and pointed me to the refreshments as I waited. I had a screw... Go to site
DealerRater Review September 01 2023
We have been customers for many decades now. The team is professional and the service department is wonderful. Go to site
Google Review September 01 2023
$912 for a single key replacement on an older model vehicle that no one but mercedes can replace... you'd at least expect better service. They weren't very friendly. I actually was wanting to look at some vehicles but they wouldn't have known that because they weren't very helpful. If your mercedes... Go to site
Google Review August 31 2023
Was great. Really friendly nice customer service. Would recommend y'all's service and how y'all got the reps Rd done in a timely manner liked promised and how y'all reached out to me for. To he repairs. Thank you. Go to site
Google Review August 31 2023
I walked in off the street with my car without an appointment because a code appeared that alarmed me , thru listened patiently to me, got it in diagnosed the issue and repaired it, was never made to feel insignificant or taking up their time. My car was fixed and surprisingly washed and vacuumed!... Go to site
Google Review August 28 2023
Google Review August 26 2023
It’s always a great experience when interacting with the Mercedes team! The staff was attentive, knowledgeable & prompt to respond to all my questions. I am grateful to me a part of the Mercedes family. Go to site
Google Review August 26 2023
Top of the line in professionalism. Go to site
Google Review August 26 2023
Google Review August 25 2023
Kym Phillips was very thorough. First time at MB Little Rock and was impressed. Go to site
DealerRater Review August 25 2023
Great experience, especially the honesty of Adam the salesman. I will recommend to family and friends. Go to site
Google Review August 24 2023
I've called for 4 months. Left a number, when I get service they send me to parts. When I get parts it goes to service.I need to purchase a key from parts and get it programmed by service. I just want to pay them for a simple task. Don't expect a them to care at all for you once you've driven off... Go to site
Google Review August 24 2023
Great experience every time thanks to my service advisor Kyme Phillips who provides excellent customer service. Go to site
DealerRater Review August 23 2023
Had an excellent experience. Patti was knowledgeable, easy to work with and made car buying enjoyable. I would recommend this dealership and Patti to anyone interested in purchasing a vehicle. Go to site
DealerRater Review August 22 2023
Professional, courteous employees. Very easy & fair trade in & purchase. Dealership and salesperson (Jen Wilson ) highly recommended Go to site
Google Review August 19 2023
Great service that was informative, helpful, and friendly. Go to site
Google Review August 19 2023
Great service and parts Go to site
CarGurus Review August 17 2023
Dealer contacted me & let me see & drive the vehicle. After purchasing I drove home & the rear right tire was flat. I put air in the tire but it went flat... Go to site
DealerRater Review August 17 2023
They treat us like royalty. They are up front on cost and times required for repairs and service. Great shuttle service. Go to site
Google Review August 17 2023
I get all of my cars at the dealer of Mercedes of Little Rock.. I have always been happy with my relationship with Mercedes-Benz of Little Rock !!! My money is right and the people that work here are number one in my book.. Allen and the people of service are with the best !!! I will keep on coming... Go to site
CarGurus Review August 15 2023
Good dealership Go to site
DealerRater Review August 15 2023
As I got there I thought Mercedes was very expensive but actually it’s not. I was able to find the right vehicle for my wife. She loves it. Although I wish there more color to choose from, but still very happy. It was either a Mercedes or a Lexus. So I think I made the right choice. Go to site
Google Review August 15 2023
Highly recommend Matthew Martindill, extremely professional, very knowledgeable! Go to site
Google Review August 15 2023
Jamie was awesome! 10/10, I highly recommend! I came in and met with Jamie, let her know what I wanted and she delivered. This was a great experience for my first Mercedes purchase. Thank you Jamie and MB of Little Rock for taking care of me! Go to site
DealerRater Review August 13 2023
We bought 2 cars in three hours. Everyone at the dealership was extremely helpful and worked together to make it happen. Go to site
Google Review August 12 2023
Corey was very professional and amazing. He made everything a breeze! He understood the assignment and got me what I wanted! I was in and out the dealership less than a hour. Go to site
Google Review August 12 2023
Jamie was great to work with. I traveled from Memphis for a car in Little Rock and I would do it again based on my experience. Go to site
Google Review August 12 2023
My salesman Corey Overton was great. He went above and beyond. Everything I asked him to do, he did. And he came through for me. I appreciate you brother. Go to site
Google Review August 12 2023
Google Review August 12 2023
Corey - Great Salesman Go to site
Google Review August 12 2023
DealerRater Review August 11 2023
Even though I didn't purchase the vehicle from this dealership, they went out of their way to make things right for me. Highly professional! I should have bought the car from Little Rock Mercedes. Go to site
DealerRater Review August 10 2023
Good snacks. Friendly employees. They explained the services needed and the cost of the service. Go to site
DealerRater Review August 07 2023
The most pleasant car buying experience I've ever had. Patti Railey was delightful to deal with. Go to site
Google Review August 06 2023
Jamie is the best. Absolutely wonderful. Dealerships always take a while with paperwork and stuff so if there is any dealer you’d want to spend the day with. Jamie is the one! Go to site
Google Review August 05 2023
Jamie Jones was awesome and took care of me 10/10!! Go to site
Google Review August 04 2023
Google Review August 02 2023
Great visit at this dealership. Highly recommend them! Go to site
DealerRater Review August 02 2023
Melinda is great, she is always so helpful and pleasant. I do appreciate having her as my service person. Go to site
Google Review August 01 2023
Great Service!! Very professional and prompt. Go to site
Google Review July 31 2023
Real good Go to site
DealerRater Review July 30 2023
Go see Patti Railley in Little Rock. She is the BEST! The dealership was clean and everyone was very friendly and welcoming. Great experience. Go to site
Google Review July 29 2023
Allen is the best he took care of me quick without an appointment 👍🏼👍🏼 Go to site
Google Review July 29 2023
Prompt, courteous, knowledgeable salesperson - Jamie - took great care of us! Go to site
Google Review July 29 2023
Jamie was great and very informative, and she made the process very seamless!! Very helpful and kind during the process. Go to site
Google Review July 29 2023
The best. Straightforward and on the money all the way. If you hate car dealers, call these guys. They will change your mind. Go to site
Google Review July 28 2023
Melinda is the best service advisor I’ve ever worked with. Go to site