Google Review June 16 2021
This has been by far one of the most easiest, smoothest car purchasing days Ive ever experienced (Ive had a few cars in my life, lol) but Jamie Jones really made it a pleasure working with her. I didnt feel pressured into getting something I didnt want. I got exactly what I wanted with no problem.... Go to site
Google Review June 16 2021
Great experience at Mercedes Benz...Jamie was Amazing, very helpful and understanding! Did a great job explaining everything and overall very satisfied with my purchase!! Go to site
Google Review June 15 2021
This is the worst place to purchase a vehicle from. The customer service is terrible no one wants to take responsibility for issues with the vehicle purchased. They are terrible do not purchase from this place...oh and let me add when your trying to speak with them about your issue forget they don't... Go to site
Google Review June 14 2021
Ive never bought a car without a pushy sales person until I bought here with Jamie. She was so nice and relatable that I would recommend just based on the service I received. I felt special and whenever you spend money you want to feel confident about your decision and she made me feel even better... Go to site
Google Review June 13 2021
This has been an awful experience. We are literally considering driving 3 hours to buy from another dealership. The salesperson- Spencer knew nothing about the vehicles and sales manager-Randy was pretentious and not helpful in any way! This is not the level of service you expect from Mercedes Benz! Go to site
Google Review June 13 2021
Very poor experience. Salesman was not knowledgeable on the products or the dealerships policies. Spoke with Randy, the sales manger. Very nonchalant and less than helpful. Very disappointed in the lack of service at this dealership! Go to site
Google Review June 07 2021
Jamie is the best ... was very pleasant to work with .. love the 2021 GLC300 .. easy to communicate with and very responsive Go to site
Google Review June 01 2021
Google Review May 21 2021
Great experience at Mercedes-Benz of Little Rock! Huge thank you to Jamie Jones! She was professional, patient, and very trustworthy! Go to site
Google Review May 18 2021
Awesome experience at Mercedes-Benz of Little Rock! Ms. Jamie Jones was the kindest, most helpful, honest and all around good hearted, down to earth ray of sunshine to be around. My husband and I will definitely be doing business with Ms. Jones and Mercedes-Benz of Little Rock in the future. Thanks!! Go to site
Facebook - Web Review May 16 2021
POOR CUSTOMER SERVICE! Just try buying a simple key fob w/ shank key & have the title/ID in hand. It took from 4/22/21-5/5/15/21 to get a key fob that would not work. Add to that, the parts representation lost the key fob TWICE, failed to communicate, refused/failed to reorder the key & deliver by... Go to site
Facebook - Web Review May 15 2021
I went in yesterday to inquire about buying a used vehicle. I was able to test drive it and then went inside the dealership to talk numbers. I was asked what I wanted to pay and what my plans were to purchase the vehicle. When I told the salesman what my plan was he pretty much didn't believe me. He... Go to site
Google Review May 12 2021
I bought a used vehicle from them. The car had bald tires so the dealership put two brand new tires on the front, and the bald tires on the back. Well; its an AWD, so because the tires didnt match, it messed up my transfer case and transmission. $850+ later, still having issues. Not to mention the... Go to site
Facebook - Web Review May 12 2021
I bought a used vehicle from them. The car had bald tires so the dealership put two brand new tires on the front, and the bald tires on the back. Well; its an AWD, so because the tires didnt match, it messed up my transfer case and transmission. $850+ later, still having issues. Not to mention the... Go to site
Google Review May 11 2021
Terrible customer service, made an appointment a week in advance online, drove for 1.5 hrs to get there just to be told they did not work on our style mercedes. Even when we showed them the printout from there web site showing the appointment for our vehicle and the cost for the service. Very rude... Go to site
Google Review May 08 2021
My Experience At Mercedes Benz Was Nothing Short Of Amazing I Went To Jamie And Told Her Exactly What I Was Looking For . She Went Above & Beyond For Me And Gave We What I Wanted. Definitely Will Be Referring People To Her Go to site
Google Review May 02 2021
Google Review May 02 2021
Google Review May 02 2021
Google Review May 01 2021
Jamie Jones was beyond amazing to work with! She helped me and kept me updated every step of the way! Highly highly recommend her and Mercedes-Benz of Little Rock! Go to site
Google Review May 01 2021
Worst Mercedes dealer I've ever dealt with. Absolutely unfair and very rude way of communication. Even though they have the car I want, I'm not going to give him my business just because of the sales managers attitude. Go to site
Google Review April 26 2021
Great experience! Exceptional customer service doing business with Jeff. Go to site
Yelp Review April 22 2021
My car has been in the Little Rock Mercedes Benz shop for two months, they haven't offered a Courtesy car or return phone call to give me an update. For Little Rock Mercedes Benz to be a high-end dealership you would think the customer service would be top-notch. The worst customer service, ever. Go to site
Google Review April 21 2021
Great experience! Exceptional customer service doing business with Jeff. Go to site
Google Review April 19 2021
Very nice card excellent service Go to site
Google Review April 19 2021
Working with Jamie was such a pleasure! I live in Memphis and I really wanted a Mercedes but I couldn't find what I wanted so I called Mercedes in Little Rock and Jamie took my call. She was amazing from the beginning! She showed me all different types of cars until we found the perfect one! I love... Go to site
Google Review April 16 2021
Working with Jamie was such a pleasure! I live in Memphis and I really wanted a Mercedes but I couldn't find what I wanted so I called Mercedes in Little Rock and Jamie took my call. She was amazing from the beginning! She showed me all different types of cars until we found the perfect one! I love... Go to site
Google Review April 13 2021
Very nice card excellent service Go to site
DealerRater Review April 09 2021
Our 2016 Sprinter motorhome was subject to the Mercedes diesel emission recall. It is a 3 1/2 hour drive for us to go to Bentonville and previous air bag recalls had not been very positive experiences. And there are stories on the internet that this recall is taking over two weeks. But we were... Go to site
Facebook - Web Review April 06 2021
I broke my key detector and was charged for things that I did not ask for and paperwork changed to look as if I asked for certain items. The updates and communication was not given or when they were given was completely disrespectful and RACIST. Zayne and Jeremiah dont know me or had never met me... Go to site
Google Review April 05 2021
I am long overdue in posting this review...and it is my first Google Review of any business. However...BJ Henry in the service department at Mercedes-Benz of Little Rock took such extraordinary care of our family during a long & complicated repair that I felt compelled to take time to post a... Go to site
Google Review April 05 2021
I am long overdue in posting this review...and it is my first Google Review of any business. However...BJ Henry in the service department at Mercedes-Benz of Little Rock took such extraordinary care of our family during a long & complicated repair that I felt compelled to take time to post a... Go to site
Google Review April 03 2021
Paul Donahue is man of integrity. Go to site
Google Review April 03 2021
Jamie Jones helped me with my purchase . I live in Chicago.. She made the transition smooth and handled all issues that arose.. Very competent and helpful.. All star employee!! Go to site
Google Review April 03 2021
Jamie Jones did a great job. Super happy with our car and it was nice to have it all detailed and ready to roll. Mercedes in LR is top notch! Go to site
Google Review April 03 2021
Jamie Jones was fantastic. I was looking for a large SUV and she found me a GLE 580. She made sure I got the most out of my Audi that I traded in. She explained everything on the new vehicle, had it detailed and ready before I got there. I just cant say enough great things about her. I recommend... Go to site
Google Review April 03 2021
Great service. Jeff Olm was very helpful and continues to follow up with great care. Go to site
Google Review April 03 2021
Spencer West helped us as we browsed for a new car. He was patient with us and knowledgeable as we looked for a family size SUV. We decided to wait a little bit longer so we can afford our dream car, but we will be back to work with him!! Go to site
Google Review April 02 2021
Google Review April 02 2021
Google Review April 02 2021
Google Review March 31 2021
Google Review March 21 2021
Google Review March 18 2021
Google Review March 18 2021
Jamie Jones helped me with my purchase . I live in Chicago.. She made the transition smooth and handled all issues that arose.. Very competent and helpful.. All star employee!! Go to site
Google Review March 14 2021
Great service. Jeff Olm was very helpful and continues to follow up with great care. Go to site
Google Review March 12 2021
Jamie Jones did a great job. Super happy with our car and it was nice to have it all detailed and ready to roll. Mercedes in LR is top notch! Go to site
Google Review March 10 2021
Jamie Jones was fantastic. I was looking for a large SUV and she found me a GLE 580. She made sure I got the most out of my Audi that I traded in. She explained everything on the new vehicle, had it detailed and ready before I got there. I just cant say enough great things about her. I recommend... Go to site
Google Review March 06 2021
Spencer West helped us as we browsed for a new car. He was patient with us and knowledgeable as we looked for a family size SUV. We decided to wait a little bit longer so we can afford our dream car, but we will be back to work with him!! Go to site
Google Review March 06 2021
Paul Donahue is man of integrity. Go to site
Google Review March 03 2021
Jamie Jones was awesome! She has great customer service, doesnt beat around the bush, and shes hilarious! I would most definitely recommend letting her help you purchase your dream vehicle.Thanks for your help Jamie! Go to site
Google Review March 03 2021
Jamie Jones was awesome! She has great customer service, doesnt beat around the bush, and shes hilarious! I would most definitely recommend letting her help you purchase your dream vehicle.Thanks for your help Jamie! Go to site
Google Review March 03 2021
Took my new car in for service squealing brakes I was told on phone they would change to ensure my safety. They told my husband they were just gonna put some paste on them to fix. FYI the paste didnt fix them!!! Still squealing just as bad! Took them 2 weeks to just put paste on brakes. I have a... Go to site
Google Review March 03 2021
Jamie is A Great Sales Person at Mercedes Benz! She is very Personable she got the deal done!! Thank You so much Jamie Your The Best!!!! Go to site
Google Review March 03 2021
Spencer West was the worst sales person I've ever had to deal with. Saw him on tiktok figures I'd come in. Nah fam, he just acted like a stuck up celeb with his all of 76 followers roflmao. Go to site
Google Review March 03 2021
I came in the Mercedes dealership with questions and concern about my company car & Jamie Jones immediately greeted me with a smile and understanding to my concerns. She helped me with searching my vehicles information and got all my questions answered. Its always a pleasure receiving great customer... Go to site
Facebook - Web Review March 04 2021
Pretty quick service today,about an hour. Go to site
Google Review March 02 2021
Google Review February 27 2021
Spencer West was the worst sales person I've ever had to deal with. Saw him on tiktok figures I'd come in. Nah fam, he just acted like a stuck up celeb with his all of 76 followers roflmao. Go to site
Google Review February 22 2021
Jamie is A Great Sales Person at Mercedes Benz! She is very Personable she got the deal done!! Thank You so much Jamie Your The Best!!!! Go to site
Google Review February 17 2021
I came in the Mercedes dealership with questions and concern about my company car & Jamie Jones immediately greeted me with a smile and understanding to my concerns. She helped me with searching my vehicles information and got all my questions answered. Its always a pleasure receiving great customer... Go to site
Google Review February 17 2021
Took my new car in for service squealing brakes I was told on phone they would change to ensure my safety. They told my husband they were just gonna put some paste on them to fix. FYI the paste didnt fix them!!! Still squealing just as bad! Took them 2 weeks to just put paste on brakes. I have a... Go to site
Facebook - Web Review February 14 2021
Sad My high performance, high dollar car gets lots of looks because the brakes squeal very loud when I stop. Took it in for service only 2000 Miles on it. They slapped some paste on my brake pads and said they were fixed. After keeping for 2 weeks and me having to drive 3 hours one way they still... Go to site
Google Review February 03 2021
Bj Henry was such a blessing to me!! He gives great service. If you ever need service please go to my service representative Bj Henry. Awesome service, I will be back again. Go to site
Google Review February 03 2021
Working with Jamie Jones was a complete blast! She was able to help me find the car I never knew I needed 2021 Mercedes-Benz C Class Convertible! Its lit!!! Thanks again Jamie!!!!!!!! Go to site
Google Review February 03 2021
Jamie Jones. I wish I could give her 10 stars. Jamie was the sweetest and most intelligible cars sales woman I have ever met. She knew more about the car than the car knows about itself!!! She is very organized, knowledgeable and great at what she does!! She sold me a beautiful car!!! Go to site
Google Review February 03 2021
Jamie Jones assisted us in finding the perfect convertible to match our lifestyle. Her patience, professionalism, and personality made the entire experience grand! She even took congratulatory photos with us! So thankful! I HIGHLY recommend her for future buys! Go to site
Google Review February 03 2021
Jamie Jones is the BEST at this dealership. She is full of personality and very professional. My husband and I spent five hours at the dealership working with her to find the the best fit for us. Her patience is unmatched. Thank you, Jamie!! Go to site
Google Review February 03 2021
Where do I start.... the service I received at Mercedes Benz with Jamie Jones was outstanding. The professionalism and personal care of service I received was one of the best in the business. Thank you Jaime Jones and Mercedes-Benz for allowing me a nice ride and great service. Go to site
Google Review February 03 2021
I did have a rough start to doing business with this dealership but once the appropriate people learned of the issue, it was handled immediately. Very impressed with the response. Go to site
Google Review February 03 2021
Jamie Jones is the BEST at this dealership. She is full of personality and very professional. My husband and I spent five hours at the dealership working with her to find the the best fit for us. Her patience is unmatched. Thank you, Jamie!! Go to site
Google Review February 02 2021
Google Review February 02 2021
Great Service!! Go to site
Google Review January 28 2021
Great Service!! Go to site
Google Review January 21 2021
Google Review January 17 2021
My first car buying experience was amazing. From the moment I walked in Jamie made sure I was taken care of and that all of my questions were answered with patience and competence. She helped me find the perfect car & overall provided me with a seamless process. The whole Mercedes Benz LR team is... Go to site
Google Review January 12 2021
Bj Henry was such a blessing to me!! He gives great service. If you ever need service please go to my service representative Bj Henry. Awesome service, I will be back again. Go to site
Google Review January 11 2021
I did have a rough start to doing business with this dealership but once the appropriate people learned of the issue, it was handled immediately. Very impressed with the response. Go to site
Google Review January 10 2021
Where do I start.... the service I received at Mercedes Benz with Jamie Jones was outstanding. The professionalism and personal care of service I received was one of the best in the business. Thank you Jaime Jones and Mercedes-Benz for allowing me a nice ride and great service. Go to site
Google Review January 10 2021
Jamie Jones. I wish I could give her 10 stars. Jamie was the sweetest and most intelligible cars sales woman I have ever met. She knew more about the car than the car knows about itself!!! She is very organized, knowledgeable and great at what she does!! She sold me a beautiful car!!! Go to site
Facebook - Web Review January 10 2021
Terrible experience with the parts department. I ordered a part for my wife's GLA and paid for overnight shipping. the part took almost 1 week to show up and my numerous phone calls and emails to the dealer have gone unanswered. Go to site
Google Review January 08 2021
If I could give a 0 star review, I would. I ordered a part for my GLA and paid extra for overnight shipping. It is now 4 days later and the part still has not even shipped. I have called the part manager and eat several messages but can't get anyone to call me back. Horrible communication and... Go to site
Google Review January 05 2021
Working with Jamie Jones was a complete blast! She was able to help me find the car I never knew I needed 2021 Mercedes-Benz C Class Convertible! Its lit!!! Thanks again Jamie!!!!!!!! Go to site
Google Review January 05 2021
Jamie Jones assisted us in finding the perfect convertible to match our lifestyle. Her patience, professionalism, and personality made the entire experience grand! She even took congratulatory photos with us! So thankful! I HIGHLY recommend her for future buys! Go to site
Google Review January 03 2021
My first car buying experience was amazing. From the moment I walked in Jamie made sure I was taken care of and that all of my questions were answered with patience and competence. She helped me find the perfect car & overall provided me with a seamless process. The whole Mercedes Benz LR team is... Go to site
Google Review January 03 2021
I really appreciate the two people who worked with me especially Jamie she helped me navigate my way around the MB SUVs we test drove two and I made my decision within less than a hour that this was the right choice she was patient with me and even gave me a walk thru on how to use the amazing touch... Go to site
Google Review January 03 2021
The level of care and knowledge the staff had is unprecedented. You know from the moment you walk in to when you leave they really care about your car shopping experience. Thanks for having such a great team. Go to site
Google Review January 03 2021
They convinced my wife she needed new tires when she still had plenty of tread life on her old ones. They charged her over $1000 and kept the old ones. They are extremely expensive and will take advantage of you if you arent knowledgeable on cars. I wouldnt recommend getting any kind of service done... Go to site
Google Review January 03 2021
Jamie was my sales person. She was knowledgeable and patient. Thank you for an awesome and seamless shopping experience! Go to site
Google Review January 02 2021
Google Review January 02 2021
Google Review January 02 2021
They are amazing!!!!! Go to site
Google Review January 02 2021
Great service. Go to site
Google Review January 02 2021
Very nice and clean great service Go to site
Google Review December 31 2020
The level of care and knowledge the staff had is unprecedented. You know from the moment you walk in to when you leave they really care about your car shopping experience. Thanks for having such a great team. Go to site
Google Review December 29 2020
Very nice and clean great service Go to site
Facebook - Web Review December 25 2020
Dewayne was my sales agent he got me the car I wanted just in time for Christmas Go to site
Google Review December 23 2020
Jamie was my sales person. She was knowledgeable and patient. Thank you for an awesome and seamless shopping experience! Go to site
CarGurus Review December 18 2020
Great experience. I went to just look at the vehicle and the salesman let me take my time and answered any questions I had. I ended up buying the car and I... Go to site
Google Review December 17 2020
How about my experience here in the Service Department I was so pleased with the way my service advisor BJ Henry gave me this by far is the best customer service I've gotten in a while here from answering my questions over the phone, scheduling my appointment and getting me in and out. You are... Go to site
Google Review December 17 2020
I really appreciate the two people who worked with me especially Jamie she helped me navigate my way around the MB SUVs we test drove two and I made my decision within less than a hour that this was the right choice she was patient with me and even gave me a walk thru on how to use the amazing touch... Go to site
Google Review December 17 2020
Horrible customer service, Called five times and the girl at the front desk transferred me to service and I wasnt able to speak to anyone. I have warranty on my tires and was not able to get an appointment for my tire to be repaired, ended up going to Firestone. I would never buy a car from this... Go to site
Google Review December 17 2020
Dealing with the sales department was amazing. My salesman Jeff was excellent and got the deal done in an afternoon for me so I could drive off in my new car the same day. He's called several times since then to make sure I'm happy with my car and to check in. I couldn't speak any more highly of... Go to site
Google Review December 16 2020
Google Review December 15 2020
Google Review December 15 2020
They convinced my wife she needed new tires when she still had plenty of tread life on her old ones. They charged her over $1000 and kept the old ones. They are extremely expensive and will take advantage of you if you arent knowledgeable on cars. I wouldnt recommend getting any kind of service done... Go to site
Google Review December 12 2020
They are amazing!!!!! Go to site
Google Review December 11 2020
Great service. Go to site
Cars.com Review December 04 2020
Matt Martindill is the best sales person ever. This was the most fluid, painless transaction I have ever experienced. His knowledge of the vehicle and all of the the others was remarkable! I can not brag on this dealership or Matt enough. Go to site
Google Review December 03 2020
How about my experience here in the Service Department I was so pleased with the way my service advisor BJ Henry gave me this by far is the best customer service I've gotten in a while here from answering my questions over the phone, scheduling my appointment and getting me in and out. You are... Go to site
Google Review December 03 2020
Jamie was truly a joy to talk to....she was very informative and a real peoples person. I didn't feel like she was just trying to sale me a car, she truly cared about me getting exactly what I want. Go to site
Google Review December 03 2020
My experience with BJ Henry in the service department at Mercedes of LR has changed my perception of Mercedes because he has wonderful customer service. Prior to dealing with him, I was very disappointed. He has reaffirmed my hope in luxury car service. Go to site
Google Review December 03 2020
It was most professional and taken care of in a timely manner. Mr. Troy Riner was exceptional!! Go to site
Google Review December 03 2020
I worked with B. J. Henry - and he was very attentive, arranged for a loaner car, he was thorough, and arranged to have my car in & out quickly! Go to site
Google Review December 03 2020
I just want to say im very happy that BJ Henry is in the service department and happy hes my service advisor very helpful and great personality, awesome customer service and funny!!! Thanks BJ your my favorite!!!! Go to site
Google Review December 03 2020
Horrible customer service, Called five times and the girl at the front desk transferred me to service and I wasnt able to speak to anyone. I have warranty on my tires and was not able to get an appointment for my tire to be repaired, ended up going to Firestone. I would never buy a car from this... Go to site
Google Review December 03 2020
Dealing with the sales department was amazing. My salesman Jeff was excellent and got the deal done in an afternoon for me so I could drive off in my new car the same day. He's called several times since then to make sure I'm happy with my car and to check in. I couldn't speak any more highly of... Go to site
Google Review December 03 2020
My representative was BJ Henry.....of the more than 20 yrs Ive owned a Benz, professionalism with Mr. Henry was by far the best. I was in one day and out the next with my vehicle fully serviced with major work. His responsiveness to my concerns and calls are beyond reproach. A job well done........ Go to site
Google Review December 03 2020
I had an amazing experience. The sales person (Jamie) was extremely kind and very knowledgeable. She wasn't pushy like most sales people and was extremely patient with me throughout the whole process. There should be more sales people like her! Go to site
Google Review December 03 2020
Jamie Jones is a great person to do sales with! Very compassionate sales profession. She listens and is knowledgeable! Youll definitely drive away in style doing business with her!! Go to site
Google Review December 03 2020
With confidence I can say my experience during my service visit with BJ Henry at MB Little Rick was off the charts. He is exceptionally professional and does a great job listening and getting to the point. He also values the customers time by expediting when possible. Go to site
Google Review December 03 2020
I had Jamie! Great Customer service! She really knows her cars well, very Nice, Easy going & has a Candid No-pressure style! You will not be disappointed! I will definitely recommend Jamie as my salesman! Go to site
Google Review December 03 2020
Jamie Jones professionalism is outstanding. has an outgoing personality that makes her services very appreciated. Thank You! Go to site
Google Review December 03 2020
Awesome Customer Service !Very Helpful , Professional , accommodating sales person(Jeff) and went above and beyond to assist!HIGHLY Recommend!Really satisfied with the service and the new car! Go to site
Google Review December 02 2020
Google Review December 02 2020
Excellent service!!! My advisor was very helpful, a pleasure to work with. Go to site
Google Review December 02 2020
I actually had a great experience today at Mercedes Benz of Little Rock. My Service Advisor, BJ was great!!He was friendly, funny and knowledgeable. Thanks BJ, Keep up the good customer service!! Go to site
Google Review December 02 2020
Great selection of beautiful autos! Go to site
Google Review November 28 2020
Awesome Customer Service !Very Helpful , Professional , accommodating sales person(Jeff) and went above and beyond to assist!HIGHLY Recommend!Really satisfied with the service and the new car! Go to site
Google Review November 25 2020
Google Review November 24 2020
It was most professional and taken care of in a timely manner. Mr. Troy Riner was exceptional!! Go to site
Google Review November 24 2020
Google Review November 23 2020
Google Review November 23 2020
With confidence I can say my experience during my service visit with BJ Henry at MB Little Rick was off the charts. He is exceptionally professional and does a great job listening and getting to the point. He also values the customers time by expediting when possible. Go to site
Google Review November 22 2020
Google Review November 21 2020
Jamie Jones professionalism is outstanding. has an outgoing personality that makes her services very appreciated. Thank You! Go to site
Google Review November 21 2020
Jamie Jones is a great person to do sales with! Very compassionate sales profession. She listens and is knowledgeable! Youll definitely drive away in style doing business with her!! Go to site
Google Review November 20 2020
I had Jamie! Great Customer service! She really knows her cars well, very Nice, Easy going & has a Candid No-pressure style! You will not be disappointed! I will definitely recommend Jamie as my salesman! Go to site
Google Review November 20 2020
I had an amazing experience. The sales person (Jamie) was extremely kind and very knowledgeable. She wasn't pushy like most sales people and was extremely patient with me throughout the whole process. There should be more sales people like her! Go to site
Google Review November 20 2020
Jamie was truly a joy to talk to....she was very informative and a real peoples person. I didn't feel like she was just trying to sale me a car, she truly cared about me getting exactly what I want. Go to site
Google Review November 20 2020
Google Review November 19 2020
Facebook - Web Review November 18 2020
My service advisor Kym Phillips has been very helpful with taking care of my C-250 since I bought this in 2012. She takes care all of our mercedes benz vehicles for so many years. She accommodates well with my busy schedules . The Mercedes Benz of Littlerock dealership and service center is... Go to site
Facebook - Web Review November 18 2020
Google Review November 17 2020
Google Review November 17 2020
My sister and I came in to look at a C-Class. We were accosted by a man named Bill. He literally interrogated us with his note pad writing down meaningless information. We asked to see a C-Class and he went in to get keys. While we were waiting for him we saw an older salesman with a customer that... Go to site
Google Review November 17 2020
The car had an issue with the check engine light turning on continuously and no other noticeable problems. They said they did an electronic diagnostics and found the fuel evaporative system needed to be replaced. I am a physician and have no clue of cars. I said go ahead. Gave the car and got a... Go to site
Google Review November 17 2020
I brought my car here to diagnose the problem. They tried to update the transmission hardware without my consent. When I went back to service, they said they couldn't do the update and my transmission is bad. // It was drivable when I left the car but totally messed up when I got it back. I just... Go to site
Google Review November 17 2020
Great buying experience... I would highly recommend. A 10 out of 10 recommend on the sales side. Service however is brutal....hard to get the vehicle in.... had my rear brakes done....got vehicle back oil and grease was on my drivers side carpet and floormat...something is wrong with the... Go to site
Google Review November 17 2020
My representative was BJ Henry.....of the more than 20 yrs Ive owned a Benz, professionalism with Mr. Henry was by far the best. I was in one day and out the next with my vehicle fully serviced with major work. His responsiveness to my concerns and calls are beyond reproach. A job well done........ Go to site
Google Review November 15 2020
Great selection of beautiful autos! Go to site
Google Review November 11 2020
My experience with BJ Henry in the service department at Mercedes of LR has changed my perception of Mercedes because he has wonderful customer service. Prior to dealing with him, I was very disappointed. He has reaffirmed my hope in luxury car service. Go to site
Google Review November 10 2020
I just want to say im very happy that BJ Henry is in the service department and happy hes my service advisor very helpful and great personality, awesome customer service and funny!!! Thanks BJ your my favorite!!!! Go to site
Cars.com Review November 10 2020
BJ is the best!!! Excellent customer service skills. Go to site
Google Review November 09 2020
Bj Henry was such a blessing to me!! He gives great service. If you ever need service please go to my service representative Bj Henry. Awesome service, wi be back again. Go to site
Cars.com Review November 07 2020
Great place to get your car serviced. Loaner vehicles are a plus! Go to site
Google Review November 06 2020
I worked with B. J. Henry - and he was very attentive, arranged for a loaner car, he was thorough, and arranged to have my car in & out quickly! Go to site
Google Review November 06 2020
Cars.com Review November 06 2020
Pleasant experience with Mercedes; they were very helpful and efficient with my recall issue. Go to site
Google Review November 04 2020
I actually had a great experience today at Mercedes Benz of Little Rock. My Service Advisor, BJ was great!!He was friendly, funny and knowledgeable. Thanks BJ, Keep up the good customer service!! Go to site
Google Review November 03 2020
I purchased my GLB a week ago and the service I received was outstanding. If you are looking to purchase your next vehicle please reach out to Dylan Thompson he will most definitely make sure you are beyond satisfied. Go to site
Google Review November 03 2020
I love this dealership! They always take care of me and whatever problem my car is having effortlessly. I especially appreciate that everyone is polite and courteous. Go to site
Google Review November 03 2020
The car had an issue with the check engine light turning on continuously and no other noticeable problems. They said they did an electronic diagnostics and found the fuel evaporative system needed to be replaced. I am a physician and have no clue of cars. I said go ahead. Gave the car and got a... Go to site
Google Review November 03 2020
I brought my car here to diagnose the problem. They tried to update the transmission hardware without my consent. When I went back to service, they said they couldn't do the update and my transmission is bad. // It was drivable when I left the car but totally messed up when I got it back. I just... Go to site
Google Review November 03 2020
Great buying experience... I would highly recommend. A 10 out of 10 recommend on the sales side. Service however is brutal....hard to get the vehicle in.... had my rear brakes done....got vehicle back oil and grease was on my drivers side carpet and floormat...something is wrong with the... Go to site
Google Review November 03 2020
all ways a pleasure doing business with mercedes-benz of little rock. really like the new coffee machine Go to site
Google Review November 03 2020
Patti is great. I love my AMG GLE 43. Go to site
Google Review November 03 2020
Service department is fantastic. Service advisor B J Henry is very professional. Go to site
Google Review November 03 2020
I went for a service today. They charged me $340 for a simple oil change and checking my car's tires pressure, which I think way expensive, though, I agreed to pay for this. However, I asked how long will it take for my car to be ready? The guy said there are two cars in front of you and it will... Go to site
Google Review November 03 2020
Great fast service always a pleasure going in and having anything done. They live up to the Mercedes Benz motto the best or nothing! Some of the best customer service I have ever experienced. Go to site
Google Review November 03 2020
My sister and I came in to look at a C-Class. We were accosted by a man named Bill. He literally interrogated us with his note pad writing down meaningless information. We asked to see a C-Class and he went in to get keys. While we were waiting for him we saw an older salesman with a customer that... Go to site
Google Review November 03 2020
Last update: When I arrived in service, there was no one around to talk to. Usually someone comes out to greet you but two desks were empty and the lady was on the phone. I simply walked through everyones office spaces and walked back to where I assumed there would be another office to find... Go to site
Cars.com Review November 03 2020
Service was completed quick and with quality, it was less than a day. Go to site
Google Review November 03 2020
I purchased my GLB a week ago and the service I received was outstanding. If you are looking to purchase your next vehicle please reach out to Dylan Thompson he will most definitely make sure you are beyond satisfied. Go to site
Cars.com Review November 03 2020
The only issue I had - my car was there for 16 days - didn't get a loner until the 13th day. Go to site
Google Review November 02 2020
Google Review November 02 2020
Google Review November 02 2020
Google Review November 02 2020
Google Review November 02 2020
Google Review November 02 2020
Google Review November 02 2020
Google Review November 02 2020
very nice and courteous Go to site
Google Review October 31 2020
Cars.com Review October 29 2020
B J Henry did a great job with handling service for my car today! Efficient process, also arranged for a loaner car, had service done quickly and I was back in Hot Springs before the traffic got bad! Thanks B.J! Go to site
CarGurus Review October 29 2020
They were very helpful in trying to accommodate me. Go to site
Google Review October 29 2020
Google Review October 27 2020
Patti is great. I love my AMG GLE 43. Go to site
Google Review October 25 2020
Google Review October 25 2020
Facebook - Web Review October 25 2020
I received an email from Mercedes Benz of Little Rock to write a review regarding my experience. Put the pedal to the metal and bypass 8 Colonel Glenn Plaza Dr, Little Rock, AR 72210. My experience and opinion with Allen Blair and Kym Phillips are the worse service providers. Northwest Arkansas... Go to site
Cars.com Review October 25 2020
I always enjoy shopping for a new vehicle at MB of LR. The staff are so nice and they work with you. On service, they are prompt in taking care of your vehicle and returning it to you. Go to site
Cars.com Review October 25 2020
Scheduling agent was very professional and customer friendly. Go to site
Google Review October 24 2020
Cars.com Review October 24 2020
Not only did they get me in and out quickly they washed and vacuumed my car. Go to site
DealerRater Review October 24 2020
Im Johnny Wallace, BJ Henry is awesome! He helped my wife Kimala Wallace get a Mercedes in 2018 4matic and we were there today 10-24-2020 looking for another! He pointed us in the direction of Corey (our new Salesman) and were in the process of selecting a new coupe or SUV. Thanks BJ!! Awesome work! Go to site
Google Review October 22 2020
Google Review October 21 2020
Google Review October 21 2020
Google Review October 21 2020
Great fast service always a pleasure going in and having anything done. They live up to the Mercedes Benz motto the best or nothing! Some of the best customer service I have ever experienced. Go to site
Google Review October 21 2020
Service department is fantastic. Service advisor B J Henry is very professional. Go to site
Facebook - Web Review October 21 2020
Customer Service was Excellent Go to site
CarGurus Review October 19 2020
Salesman gave incorrect information on several key features. He didn't know what size the motor was, didn't know the specific name of model. Didn't know... Go to site
Google Review October 12 2020
all ways a pleasure doing business with mercedes-benz of little rock. really like the new coffee machine Go to site
Google Review October 12 2020
I love this dealership! They always take care of me and whatever problem my car is having effortlessly. I especially appreciate that everyone is polite and courteous. Go to site
Google Review October 12 2020
Google Review October 11 2020
Google Review October 10 2020
Last update: When I arrived in service, there was no one around to talk to. Usually someone comes out to greet you but two desks were empty and the lady was on the phone. I simply walked through everyones office spaces and walked back to where I assumed there would be another office to find... Go to site
Google Review October 10 2020
Google Review October 08 2020
Google Review October 07 2020
The absolute worst service department I have ever dealt with. Absolutely horrendous customer service at the service department. On September 28, 2020 I called at 8:01 AM to speak with Troy Riner and I told him I needed a service loaner for my appointment that day but that the website wouldnt allow... Go to site
Facebook - Web Review October 07 2020
The Service consultant taking care of me is very personable and friendly . Kym Phillips goes out of her way to accommodate me . I can always count on her and her team to have my back . Go to site
Facebook - Web Review October 07 2020
Update 10/07/2020: I was immediately contacted by the general manager after hearing of the situation and he was able to rectify everything for me and I will be going to my appointment this afternoon. He was extremely apologetic and empathized with the situation and I feel confident that I will be... Go to site
Yelp Review October 07 2020
Update 10/07/2020: I was immediately contacted by the general manager after hearing of the situation and he was able to rectify everything for me and I will be going to my appointment this afternoon. He was extremely apologetic and empathized with the situation and I feel confident that I will be... Go to site
Yelp Review October 07 2020
Update 10/07/2020: I was immediately contacted by the general manager after hearing of the situation and he was able to rectify everything for me and I will be going to my appointment this afternoon. He was extremely apologetic and empathized with the situation and I feel confident that I will be... Go to site
Google Review October 06 2020
Cars.com Review October 06 2020
I have purchased Mercedes-Benz here in the past and have several of my Mercedes-Benz service here. Everyone is generally pleasant, but their communication is the worst of anything I have ever seen. Back in October 2019 I was having one of my E-class serviced and it was a very high dollar job. They... Go to site
Cars.com Review October 06 2020
It didn't come with a book I never thought to ask for the book I though all cars come with a book and I didnt notice Go to site
Google Review October 05 2020
I went for a service today. They charged me $340 for a simple oil change and checking my car's tires pressure, which I think way expensive, though, I agreed to pay for this. However, I asked how long will it take for my car to be ready? The guy said there are two cars in front of you and it will... Go to site
Cars.com Review October 05 2020
Good atmosphere. Polite and courteous employees. Answered any concerns. Go to site
Google Review October 03 2020
Patti Railey and David Roscoe are such a pleasure to work with. Both are knowledgeable about Mercedes-Benz. They never disappoint! Go to site
Google Review October 03 2020
I called for a quote on new tires and brakes. I spoke with BJ in the service department. As we discussed the prices, I mentioned shopping around. He then said BYE and SLAMMED THE PHONE DOWN IN MY FACE. I was shocked!! Ive never been treated like that by any business. Unprofessional and Rude. Go to site
Google Review October 03 2020
I've been a loyal, satisfied customer since 1998 and the service I received today from Jeremiah Brown was everything I have come to expect from Mercedes-Benz of Little Rock. When I had a minor warranty issue I brought it to Jeremiah's attention and he was empathetic, attentive and anxious to make... Go to site
Google Review October 03 2020
While traveling from the southeast to the Midwest our Mercedes Sprinter van developed a somewhat critical issue. I called the dealership service department numerous times and could never reach an actual human. I left several messages. I never once got a return call. We drove over two hours to get to... Go to site
Google Review October 03 2020
I went for a service today. They charged me $340 for a simple oil change and checking my car's tires pressure, which I think way expensive, though, I agreed to pay for this. However, I asked how long will it take for my car to be ready? The guy said there are two cars in front of you and it will... Go to site
Google Review October 03 2020
My husband and I were on a drive because the weather was beautiful and on a hunt for patio furniture, and stopped by the lot to see a GLE that caught our eye. This young man with so much knowledge and professionalism, humor and patience helped us, and we ended up with a GLE 350 because Dylan... Go to site
Google Review October 03 2020
Google Review October 02 2020
very nice and courteous Go to site
Google Review October 02 2020
Google Review October 02 2020
Google Review October 02 2020
Google Review October 02 2020
Google Review October 02 2020
Google Review October 02 2020
Google Review October 02 2020
Not happy with the deal. Go to site
Google Review October 02 2020
Always good service Go to site
Google Review October 02 2020
Excellent customer services. Go to site
Google Review October 02 2020
Did a great job! Go to site
DealerRater Review September 27 2020
I have had the worst experience with dealing with little rock Mercedes Benz Service department I own a Mercedes for over 35 years it make me want to stop buying a Mercedes because you can not get good service! Because they dont return call You have to keep calling to find out whats going on with... Go to site
Google Review September 26 2020
My husband and I were on a drive because the weather was beautiful and on a hunt for patio furniture, and stopped by the lot to see a GLE that caught our eye. This young man with so much knowledge and professionalism, humor and patience helped us, and we ended up with a GLE 350 because Dylan... Go to site
Facebook - Web Review September 24 2020
Getting Positive Reviews and followers is the best way to attract your customers and compete with businesses . Go to site
Google Review September 19 2020
Excellent customer services. Go to site
Google Review September 17 2020
While traveling from the southeast to the Midwest our Mercedes Sprinter van developed a somewhat critical issue. I called the dealership service department numerous times and could never reach an actual human. I left several messages. I never once got a return call. We drove over two hours to get to... Go to site
Google Review September 17 2020
Google Review September 17 2020
Google Review September 17 2020
Google Review September 16 2020
I've been a loyal, satisfied customer since 1998 and the service I received today from Jeremiah Brown was everything I have come to expect from Mercedes-Benz of Little Rock. When I had a minor warranty issue I brought it to Jeremiah's attention and he was empathetic, attentive and anxious to make... Go to site
Cars.com Review September 16 2020
I've been a loyal, satisfied customer since 1998 and the service I received today from Jeremiah Brown was everything I have come to expect from Mercedes-Benz of Little Rock. When I had a minor warranty issue I brought it to Jeremiah's attention and he was empathetic, attentive and anxious to make... Go to site
Google Review September 16 2020
While traveling from the southeast to the Midwest our Mercedes Sprinter van developed a somewhat critical issue. I called the dealership service department numerous times and could never reach an actual human. I left several messages. I never once got a return call. We drove over two hours to get to... Go to site
Facebook - Web Review September 16 2020
I was very surprised to find out that MB of Little Rock doesnt answer the phone during business hours. I called to set up a service appointment and of course, I had to leave a message. A day later I get a call back and the receptionist tells me that this is normal? She transfers me to the device... Go to site
Facebook - Web Review September 16 2020
I've been a loyal, satisfied customer since 1998 and the service I received today from Jeremiah Brown was everything I have come to expect from Mercedes-Benz of Little Rock. When I had a minor warranty issue I brought it to Jeremiah's attention and he was empathetic, attentive and anxious to make... Go to site
DealerRater Review September 16 2020
I've been a loyal, satisfied customer since 1998 and the service I received today from Jeremiah Brown was everything I have come to expect from Mercedes-Benz of Little Rock. When I had a minor warranty issue I brought it to Jeremiah's attention and he was empathetic, attentive and anxious to make... Go to site
Facebook - Web Review September 15 2020
and David Roscoe are such a pleasure to work with. Both are knowledgeable about Mercedes-Benz. They never disappoint! Go to site
Google Review September 15 2020
Patti Railey and David Roscoe are such a pleasure to work with. Both are knowledgeable about Mercedes-Benz. They never disappoint! Go to site
Google Review September 14 2020
Always good service Go to site
Google Review September 14 2020
Google Review September 14 2020
Did a great job! Go to site
Google Review September 13 2020
CarGurus Review September 12 2020
Very professional Go to site
Google Review September 11 2020
Google Review September 11 2020
Not happy with the deal. Go to site
Google Review September 11 2020
I called for a quote on new tires and brakes. I spoke with BJ in the service department. As we discussed the prices, I mentioned shopping around. He then said BYE and SLAMMED THE PHONE DOWN IN MY FACE. I was shocked!! Ive never been treated like that by any business. Unprofessional and Rude. Go to site
Google Review September 10 2020
Google Review September 10 2020
Facebook - Web Review September 10 2020
The management is willing to work with you on the price and fix things that might be wrong, if buying a used car. We got a tire replaced and a new windshield put in. The car was extremely clean as was the facility. Go to site
Cars.com Review September 10 2020
Outstanding customer service! Purchased my car there 5 years ago and still servicing there at 110,000 miles! No repairs ever needed. Go to site
Google Review September 10 2020
Great buying experience... I would highly recommend. A 10 out of 10 recommend. Go to site
Google Review September 09 2020
I went for a service today. They charged me $340 for a simple oil change and checking my car's tires pressure, which I think way expensive, though, I agreed to pay for this. However, I asked how long will it take for my car to be ready? The guy said there are two cars in front of you and it will... Go to site
Google Review September 09 2020
Cars.com Review September 09 2020
Everyone one very courteous and attentive to our needs Go to site
Facebook - Web Review September 09 2020
Kym Phillips is always friendly, helpful and thorough. Exceptional customer service. Excellent with communication with the service progress. She makes sure Im taken care of and that the job is correct and complete the first time. Really appreciate her. Thankful she is on the team. Go to site
Facebook - Web Review September 09 2020
Everyone one very courteous and attentive to our needs Go to site
CarGurus Review September 09 2020
They worked with us and got us where we needed on our payoff. Got the car we where looking at.Our sales man Dylan was honest and upfront . Would recommend... Go to site
Google Review September 06 2020
Facebook - Web Review September 07 2020
It always provide excellent customer service. Go to site
Cars.com Review September 05 2020
Had car serviced at Mercedes of Little Rock I am a satisfied customer Go to site
Facebook - Web Review September 06 2020
Best car buying experience I have EVER had!! Go to site
Facebook - Web Review September 06 2020
Come on out today. Its a beautiful day to be in a Mercedes!!!! Go to site
Cars.com Review September 04 2020
Very satisfied with my purchasing experience of my 2020 suv!! Very pleasant and I?m very pleased with my vehicle. Go to site
Google Review September 03 2020
First experience with Mercedes service, have to say I was somewhat disappointed. Battery was dead on new GLE, leaving us without primary transportation. Meter reading showed 0 volts so had to jump it with another vehicle. Called salesman, service rep had not returned call, and got in to have the... Go to site
Google Review September 03 2020
I am always pleased with my service and my service advisor, Allen! Thank you very much for your patience and expertise. Dr. Betton Go to site
Google Review September 03 2020
The service was excellent on my last service visit and every visit from the time I bought my car over 4 years ago. Go to site
Google Review September 02 2020
Google Review September 02 2020
Google Review September 02 2020
Google Review September 02 2020
Google Review September 02 2020
Google Review September 02 2020
Google Review September 02 2020
Google Review September 02 2020
the nicest Mercedes on the market. Go to site
Google Review September 02 2020
Very nice & friendly they did a awesome job on my car, no problem Go to site
Google Review August 30 2020
First experience with Mercedes service, have to say I was somewhat disappointed. Battery was dead on new GLE, leaving us without primary transportation. Meter reading showed 0 volts so had to jump it with another vehicle. Called salesman, service rep had not returned call, and got in to have the... Go to site
Google Review August 30 2020
Salesmen Mr.Corey Overton made my purchase of the GLA 250 very easy.He is a very well qualified salesman.Wish I could give this sales representative a Bonus, because he is well worth. Go to site
Google Review August 29 2020
Google Review August 25 2020
Google Review August 22 2020
Facebook - Web Review August 18 2020
Professional and very clean environment. Go to site
Google Review August 18 2020
I am always pleased with my service and my service advisor, Allen! Thank you very much for your patience and expertise. Dr. Betton Go to site
Google Review August 17 2020
Google Review August 17 2020
Google Review August 17 2020
Google Review August 17 2020
Google Review August 17 2020
Google Review August 17 2020
Google Review August 16 2020
Cars.com Review August 16 2020
I just enjoy making appointments. They always have a loaner car available for me?even for short repairs. I know my car is road ready when I pick it up. Go to site
Google Review August 15 2020
Google Review August 15 2020
Facebook - Web Review August 15 2020
the quality of vehicles and there prices Go to site
Google Review August 15 2020
the nicest Mercedes on the market. Go to site
Google Review August 15 2020
Dylan is so fantastic. He is a gentleman. Transparent, helpful, and very diligent. With Dteve as the Gen. Manager I see that I will co tinge to live this dealer. Go to site
Google Review August 15 2020
I had a great experience buying my new car with Corey! He was professional, polite, and the process was easy and stress-free. Go to site
Google Review August 15 2020
The service was excellent on my last service visit and every visit from the time I bought my car over 4 years ago. Go to site
Google Review August 15 2020
Very nice & friendly they did a awesome job on my car, no problem Go to site
Google Review August 15 2020
We had a great experience. Sheila was terrific! She even worked on her own time to help us locate a vehicle when they didnt have exactly what we wanted on the lot. She took care of everything and was very patient. I would absolutely recommend them and specifically Sheila! Go to site
Google Review August 15 2020
Patti was very helpful and knowledgeable - she also followed up with us several times after our purchase to make sure we were happy with our Mercedes. She did a great job! Go to site
Google Review August 15 2020
Patti Railey was my sales person and I was very pleased with how professional and knowledgeable she was. I definitely would give her the highest rating. I will return to her with next car purchase. Great Dealership!!!! Go to site
Google Review August 15 2020
I bought a car here a few weeks back and Patty was awesome. She was very nice and helpful and their price was more than fair. Go to site
CarGurus Review August 13 2020
They continuously helped me with searching for a new vehicle. Go to site
Google Review August 11 2020
Facebook - Web Review August 11 2020
Bought used SUV GLA250 and needed a trailer hitch for hauling my bicycle and kayak... long story short, they neither recommend or install them? An SUV for crying out loud! Topping that the car required an SD card for navigation and was told would cost $500 and then a week later was told $700! Hello?... Go to site
Facebook - Web Review August 11 2020
The staff and employees are very professional and friendly. They make sure to accommodate you and make you feel welcome. Service employees make sure that your problem(s) are resolved. Allen, our service rep. was great to work with, unlike the other rep. who was very rude. Great dealership overall... Go to site
Cars.com Review August 10 2020
Kim Phillips was very helpful and we were pleased with the service. Go to site
Cars.com Review August 10 2020
have used this dealer for many years with satisfaction Go to site
Facebook - Web Review August 10 2020
My car service representative , Allen, does an awesome job getting me taken care of when it come to my service and repair needs. Go to site
Google Review August 10 2020
Cars.com Review August 10 2020
Excellent service, efficient, very professional. I will definitely be utilizing Mercedes of LR again! Go to site
Cars.com Review August 09 2020
The staff at this dealership definitely took care of my car wants and needs from start to finish. I love my car and I?m ecstatic about my great deal w/ 2 year unlimited mile warranty! Go to site
Cars.com Review August 09 2020
It was a very good dealing the salesman and dealership staff. Very positive. Go to site
Cars.com Review August 08 2020
Mr. Paul Donahue continues to give exceptional customer service to his customers. This is our 5th Mercedes-Benz purchase from Mr. Donahue and it was a great buying experience. We consider Mr. Donahue to be a great asset to the Mercedes-Benz family and he has always treated us like part of the... Go to site
Facebook - Web Review August 07 2020
On our way home last week about 3:30PM we had a flat tire. We called Mercedes and they sent some one out to put our Spare tire on and we got to the dealership about 4:30PM. The service advisor was very attentive to our needs and kept us updated on the whole process. They replaced our tire, and... Go to site
Facebook - Web Review August 07 2020
This by far was the most amazing experience of my life! I love my Benz and it was a pleasant, easy, swift process Go to site
Cars.com Review August 07 2020
Kym my service person was Awesome.. very Professional and very Caring that everything was done to my Satisfaction ... Always a Nice experience with Kym!!! Go to site
Cars.com Review August 06 2020
Kim was very helpful in helping me get my car fixed , my left rear tire was flat and l needed a new one , she handled the service very professional Go to site
Cars.com Review August 06 2020
The service staff are very professional . Allen Blair my service rep is outstanding . I?ve bought 3 vehicles from this dealership. They a outstanding sales team as well .? Go to site
Google Review August 06 2020
Cars.com Review August 06 2020
Annual maintenance. Thorough and timely. The car wash is a plus. Go to site
Facebook - Web Review August 07 2020
Amazing sales and service after the sale! Go to site
Facebook - Web Review August 06 2020
Awesome customer service! Go to site
Google Review August 04 2020
Google Review August 03 2020
Excellent customer service from BJ Henry today. He provided my two requests and was very professional and efficient. I was impressed by BJ and will continue to come back to Mercedes Benz for future needs!Sherry Lippiatt Go to site
Google Review August 03 2020
We did not go into the dealership, nor did we buy from this dealership, but my grandfather had an older Mercedes that broke down and was giving us various error codes. We called Alan(sp?) in service four times and while they couldnt fit us into the service schedule very soon, he talked us through... Go to site
Google Review August 03 2020
I had the best experience, Corey is the best salesman I have ever worked with . He helped me over the phone so much before I ever walked in the doors . Once I got there he was so knowledgeable, kind and patient. I wish all car dealerships had people like him. The paperwork was went just as smooth .... Go to site
Google Review August 03 2020
Dal Rak made the purchasing of a car the best car buying experience ever. Dale was a no pressure kind of salesman who showed a real interest in making us happy instead of making a sale. He and David Kelly spent a lot of time with us until we found the perfect vehicle. If you are looking... Go to site
Google Review August 03 2020
Were loyal MB owners who have purchased from private sellers and multiple dealers in four states, and were confident in saying that this buying experience was terrific. We bought a car after just arriving from overseas (complicated even in ideal circumstances) in the middle of the pandemic (way... Go to site
Google Review August 03 2020
Patti was very helpful and knowledgeable - she also followed up with us several times after our purchase to make sure we were happy with our Mercedes. She did a great job! Go to site
Google Review August 03 2020
Patti Railey was my sales person and I was very pleased with how professional and knowledgeable she was. I definitely would give her the highest rating. I will return to her with next car purchase. Great Dealership!!!! Go to site
Google Review August 03 2020
I bought a car here a few weeks back and Patty was awesome. She was very nice and helpful and their price was more than fair. Go to site
Google Review August 03 2020
Salesmen Mr.Corey Overton made my purchase of the GLA 250 very easy.He is a very well qualified salesman.Wish I could give this sales representative a Bonus, because he is well worth. Go to site
Google Review August 03 2020
Dylan is so fantastic. He is a gentleman. Transparent, helpful, and very diligent. With Dteve as the Gen. Manager I see that I will co tinge to live this dealer. Go to site
Google Review August 03 2020
I had a great experience buying my new car with Corey! He was professional, polite, and the process was easy and stress-free. Go to site
Google Review August 03 2020
Purchased my first Benz yesterday with Corey Overton great service from the time I pulled in meet with him picked out a car did paper work and was out.. took less than a hour seem like. With this being my first Benz I didnt know much but Corey took me to history class and made me feel like I could... Go to site
Google Review August 03 2020
Mercedes Benz of Litte Rock truly ROCKS!!! I had the pleasure of working with Dale and he made my buying process superfast super easy and super amazing. I live in Texas and went on Mercedes Benzs website to see what offers they had and I selected the price the model and the year I wanted and I had... Go to site
Google Review August 03 2020
I had the best buying experience recently at Mercedes-Benz of Little Rock! Sheila was AMAZING to work with!!! She is so nice and helped me tremendously throughout the buying process. I cant say enough good things about her! David, the GM, also went above and beyond to help me get my dream car! I... Go to site
Google Review August 03 2020
We had a great experience. Sheila was terrific! She even worked on her own time to help us locate a vehicle when they didnt have exactly what we wanted on the lot. She took care of everything and was very patient. I would absolutely recommend them and specifically Sheila! Go to site
Google Review August 03 2020
I went into the Mercedes dealership after visiting Jaguar and Audi. I met with Dale Rak and was immediately put at ease with no hard sell tactics. He answered all my questions and as he became more familiar with my expectations provided some insight that helped me greatly with comparisons between... Go to site
Google Review August 02 2020
Google Review August 01 2020
I had the best experience, Corey is the best salesman I have ever worked with . He helped me over the phone so much before I ever walked in the doors . Once I got there he was so knowledgeable, kind and patient. I wish all car dealerships had people like him. The paperwork was went just as smooth .... Go to site
Google Review July 31 2020
Google Review July 31 2020
Google Review July 31 2020
Google Review July 31 2020
Google Review July 31 2020
Google Review July 30 2020
Google Review July 30 2020
Excellent customer service from BJ Henry today. He provided my two requests and was very professional and efficient. I was impressed by BJ and will continue to come back to Mercedes Benz for future needs!Sherry Lippiatt Go to site
Cars.com Review July 30 2020
Our salesman was so nice...no high pressure and was a big help in finding the right car for us. Go to site
Google Review July 29 2020
Purchased my first Benz yesterday with Corey Overton great service from the time I pulled in meet with him picked out a car did paper work and was out.. took less than a hour seem like. With this being my first Benz I didnt know much but Corey took me to history class and made me feel like I could... Go to site
Facebook - Web Review July 28 2020
Our salesman, Jeff Olm was awesome! He was very easy to talk to, we had a good time visiting with him. He was not pushy, just a great guy. We seriously had NO intentions of buying that day. But we are loving our Mercedes AMG GLE! Go to site
Google Review July 24 2020
Google Review July 23 2020
We did not go into the dealership, nor did we buy from this dealership, but my grandfather had an older Mercedes that broke down and was giving us various error codes. We called Alan(sp?) in service four times and while they couldnt fit us into the service schedule very soon, he talked us through... Go to site
Google Review July 21 2020
Mercedes Benz of Litte Rock truly ROCKS!!! I had the pleasure of working with Dale and he made my buying process superfast super easy and super amazing. I live in Texas and went on Mercedes Benzs website to see what offers they had and I selected the price the model and the year I wanted and I had... Go to site
Google Review July 21 2020
Google Review July 20 2020
Google Review July 17 2020
Google Review July 17 2020
Google Review July 17 2020
Google Review July 17 2020
Google Review July 17 2020
Google Review July 17 2020
Google Review July 15 2020
I have been so impressed with the entire customer experience. From sales to service, everything has been top notch. Very highly recommend. Go to site
Google Review July 15 2020
Jeff Olm helped me and he was very professional and not pushy at all. Highly recommended!! Go to site
Google Review July 15 2020
The service is outstanding they are very detailed oriented. The staff goes out of their way to make sure you have a great experience with their dealership. Even a simple oil change ,they make you feel like your a valued customer. My brother and I are very pleased and will go back to them. Go to site
Google Review July 15 2020
Great people! Couldn't have had a better experience at Mercedes-Benz of Little Rock! Corey was the nicest and most relaxed salesman that you could ask for when purchasing a vehicle. Thank you for a great experience!! You and your team are awesome!! Go to site
Google Review July 09 2020
I went into the Mercedes dealership after visiting Jaguar and Audi. I met with Dale Rak and was immediately put at ease with no hard sell tactics. He answered all my questions and as he became more familiar with my expectations provided some insight that helped me greatly with comparisons between... Go to site
Google Review July 09 2020
Dal Rak made the purchasing of a car the best car buying experience ever. Dale was a no pressure kind of salesman who showed a real interest in making us happy instead of making a sale. He and David Kelly spent a lot of time with us until we found the perfect vehicle. If you are looking... Go to site
Google Review July 08 2020
Were loyal MB owners who have purchased from private sellers and multiple dealers in four states, and were confident in saying that this buying experience was terrific. We bought a car after just arriving from overseas (complicated even in ideal circumstances) in the middle of the pandemic (way... Go to site
Google Review July 08 2020
I had the best buying experience recently at Mercedes-Benz of Little Rock! Sheila was AMAZING to work with!!! She is so nice and helped me tremendously throughout the buying process. I cant say enough good things about her! David, the GM, also went above and beyond to help me get my dream car! I... Go to site
Facebook - Web Review July 09 2020
customer service was great and relaxing Go to site
Google Review July 03 2020
Great people! Couldn't have had a better experience at Mercedes-Benz of Little Rock! Corey was the nicest and most relaxed salesman that you could ask for when purchasing a vehicle. Thank you for a great experience!! You and your team are awesome!! Go to site
Google Review July 03 2020
Mercedes Benz of Little Rock is awesome! Sheila provided excellent customer service and the staff was very friendly! I had a lot of questions and every one of them was answered. Will definitely keep my business here for the foreseeable future and recommend anyone to this dealership. Go to site
Google Review July 03 2020
Shelia McKinnis was great to work with! She was patient and made the experience fun. Its obvious she cares about making sure her customer is happy. She and Jerold Browning took great care of me throughout the buying process. Go to site
Google Review July 03 2020
Had the worst experience ever at Mercedes-Benz ! Wish it was another service center I could take my vehicle! I dropped off my car at 830 am , had a scheduled appointment.. didnt get helped until 9am! Went for a simple A3 service , received a call at 1:33pm saying that my vehicle was about ready. 4pm... Go to site
Google Review July 03 2020
I have been so impressed with the entire customer experience. From sales to service, everything has been top notch. Very highly recommend. Go to site
Google Review July 03 2020
The service is outstanding they are very detailed oriented. The staff goes out of their way to make sure you have a great experience with their dealership. Even a simple oil change ,they make you feel like your a valued customer. My brother and I are very pleased and will go back to them. Go to site
Google Review July 03 2020
Google Review July 02 2020
Had the worst experience ever at Mercedes-Benz ! Wish it was another service center I could take my vehicle! I dropped off my car at 830 am , had a scheduled appointment.. didnt get helped until 9am! Went for a simple A3 service , received a call at 1:33pm saying that my vehicle was about ready. 4pm... Go to site
Google Review July 02 2020
Dale was an amazing salesman. He made the process easy and swift! Thanks so much!! Go to site
Google Review July 02 2020
Kym was very helpful and accommodating. We were immediately taken care of and our problem corrected. Beautiful facility. Thank you from Florida visitors. Go to site
Google Review July 02 2020
Jeff Olm helped me and he was very professional and not pushy at all. Highly recommended!! Go to site
Google Review July 02 2020
Matt made it very easy to buy a new GLB250 after years of another German manufacturer. Very happy with the entire process and the SUV. Go to site
Google Review July 01 2020
The service is outstanding they are very detailed oriented. The staff goes out of their way to make sure you have a great experience with their dealership. Even a simple oil change ,they make you feel like your a valued customer. My brother and I are very pleased and will go back to them. Go to site
Google Review June 29 2020
Facebook - Web Review June 29 2020
Bad experience with the aftermath with paperwork! Go to site
Facebook - Web Review June 29 2020
Customer service and sales associates are over the top helpful. Best dealership we have ever been to. Thank you to the team that helped us especially Ms Patti! Go to site
Facebook - Web Review June 24 2020
Just had the worst experience ever I went up there to see where to go for an estimate for a collision center that Mercedes sends there cars too. Kym Phillips was very rude while on the phone no good morning or how can i help u she stated they didnt do repairs their and couldnt help me. All i needed... Go to site
Facebook - Web Review June 05 2020
Just had the worst experience ever I went up there to see where to go for an estimate for a collision center that Mercedes sends there cars too. Kym Phillips was very rude while on the phone no good morning or how can i help u she stated they didnt do repairs their and couldnt help me. All i needed... Go to site
DealerRater Review June 22 2020
This dealership is awesome. Excellent customer service and friendly. Shelia Mckinnis made my car shopping experience very pleasant. Shes was just excellent! So if you shopping for your next Mercedes look no further and call Shelia, she will take good care of you!@ Go to site
Google Review June 20 2020