DealerRater Review September 28 2023

The service was performed in a timely fashion and I am pleased with the results Go to site

DealerRater Review September 28 2023

They always find and fix my problems with my vehicle I’m always satisfied with the service department Go to site

Google Review September 26 2023

Corey did a great job of explaining the features of my new vehicle and made me feel very comfortable with my purchase. I highly recommend him as your salesperson. Go to site

DealerRater Review September 25 2023

I was not sure how intimidating the experience of Mercedes shopping would be, but everyone was great and I had the best car buying experience ever! Go to site

Google Review September 23 2023

We are so grateful for the experience. Jamie did an excellent job with finding us a car tailored to our needs. I highly recommend the Benz Team. Go to site

DealerRater Review September 22 2023

They easily worked my vehicle in for service B to be completed and Paul whom I always work with was fantastic as always. Go to site

Google Review September 22 2023

Google Review September 21 2023

All the employees are amazing. Go to site

Google Review September 20 2023

Great Wi-Fi!! Melinda my service advisor always has an infectious smile. She’s very courteous and knowledgeable when asked questions. Go to site

Google Review September 18 2023

5 hours. We waited over 5 hours for our car to be serviced. The service manager was oh so apologetic but after such a long wait there’s not much to be said. Go to site

Google Review September 18 2023

Spencer was great! He is very knowledgeable and helpful with all questions. I had a very pleasant buying experience at MB Little Rock👍 Go to site

Google Review September 17 2023

Would just like to say how helpful the team at Mercedes LR was during our buying experience and would recommend them to anyone looking for a new vehicle Go to site

DealerRater Review September 15 2023

Good experience, helpful and attentative salesperson and finance advisor. Would recommend to my associates as the place to do business. Go to site

Google Review September 13 2023

MBM of Little Rock did a great job on the service of our car. Go to site

DealerRater Review September 13 2023

Sales person Patti Railey worked very hard to help me with the purchase of my 2023 S 500. She has sold me many vehicles over the years. She is very professional and user friendly. She would make a wonderful Sales Manager…. Go to site

Google Review September 12 2023

I have leased five e class vehicles from MB of LR. Have had a few service issues but all in all experience has been decent. Not really good, not great, but decent. Due to lack of inventory in 2023 I decided to purchase the last car when the lease was up. Again, the experience was OK until it was... Go to site

DealerRater Review September 12 2023

I appreciate the service of Mercedes Benz for your prompt and efficient service I have received from you this past 9 years Go to site

Google Review September 10 2023

Google Review September 07 2023

Process was really long, but got it done. Go to site

Google Review September 06 2023

Kym Phillips is great at mercedes-Benz of Little Rock. Go to site

Google Review September 05 2023

We are very satisfied with our purchase. They even delivered our vehicle to us. Go to site

Google Review September 05 2023

We love this dealership. The folks are very nice and attentive to uour needs. Kim in service is so nice. Go to site

Google Review September 05 2023

I went to Mercedes Benz in Little Rock to get a rear wiper blade. I walked in to parts and services and Michael Lydon was very quick and helpful to get the part I needed. He was very respectful to customers. I recommend coming here, very good dealership! Go to site

DealerRater Review September 05 2023

The people there were some of the sweetest people! Jaimey, Kym, and Spencer were so nice and I just love them so much! Go to site

DealerRater Review September 05 2023

The people there care about your needs. They are very nice. Everything is handled in a timely manner and with a smile. Go to site

Google Review September 03 2023

Easiest car purchase I have ever made, less than 2 hours from arrival on lot to driving away in a car for my daughter. Jamie was awesome from responding very promptly to my internet request to answering my every question. Go to site

Google Review September 03 2023

Highly recommended Corey Overton .Extremely nice professional and caring salesman Go to site

Google Review September 02 2023

This was my first experience as a new Mercedes’ owner and was I surprised. I was meet with a smile and taken to the services department. Allen approach me with a friendly smile and told me he would be making sure my vehicle was serviced and pointed me to the refreshments as I waited. I had a screw... Go to site

DealerRater Review September 01 2023

We have been customers for many decades now. The team is professional and the service department is wonderful. Go to site

Google Review September 01 2023

$912 for a single key replacement on an older model vehicle that no one but mercedes can replace... you'd at least expect better service. They weren't very friendly. I actually was wanting to look at some vehicles but they wouldn't have known that because they weren't very helpful. If your mercedes... Go to site

Google Review August 31 2023

Was great. Really friendly nice customer service. Would recommend y'all's service and how y'all got the reps Rd done in a timely manner liked promised and how y'all reached out to me for. To he repairs. Thank you. Go to site

Google Review August 31 2023

I walked in off the street with my car without an appointment because a code appeared that alarmed me , thru listened patiently to me, got it in diagnosed the issue and repaired it, was never made to feel insignificant or taking up their time. My car was fixed and surprisingly washed and vacuumed!... Go to site

Google Review August 28 2023

Google Review August 26 2023

It’s always a great experience when interacting with the Mercedes team! The staff was attentive, knowledgeable & prompt to respond to all my questions. I am grateful to me a part of the Mercedes family. Go to site

Google Review August 26 2023

Top of the line in professionalism. Go to site

Google Review August 26 2023

Google Review August 25 2023

Kym Phillips was very thorough. First time at MB Little Rock and was impressed. Go to site

DealerRater Review August 25 2023

Great experience, especially the honesty of Adam the salesman. I will recommend to family and friends. Go to site

Google Review August 24 2023

I've called for 4 months. Left a number, when I get service they send me to parts. When I get parts it goes to service.I need to purchase a key from parts and get it programmed by service. I just want to pay them for a simple task. Don't expect a them to care at all for you once you've driven off... Go to site

Google Review August 24 2023

Great experience every time thanks to my service advisor Kyme Phillips who provides excellent customer service. Go to site

DealerRater Review August 23 2023

Had an excellent experience. Patti was knowledgeable, easy to work with and made car buying enjoyable. I would recommend this dealership and Patti to anyone interested in purchasing a vehicle. Go to site

DealerRater Review August 22 2023

Professional, courteous employees. Very easy & fair trade in & purchase. Dealership and salesperson (Jen Wilson ) highly recommended Go to site

Google Review August 21 2023

I was very pleased with my purchase as well as the customer service we received from Spencer West. He was very knowledgeable, patient, honest, energetic and engaging. He made sure that we left very happy a d satisfied!!! Go to site

Google Review August 20 2023

Definitely helped me get a s class at 23 years old very thankful hopefully the car is good to me Go to site

Google Review August 19 2023

Great service that was informative, helpful, and friendly. Go to site

Google Review August 19 2023

Great service and parts Go to site

CarGurus Review August 17 2023

Dealer contacted me & let me see & drive the vehicle. After purchasing I drove home & the rear right tire was flat. I put air in the tire but it went flat... Go to site

DealerRater Review August 17 2023

They treat us like royalty. They are up front on cost and times required for repairs and service. Great shuttle service. Go to site

Google Review August 17 2023

I get all of my cars at the dealer of Mercedes of Little Rock.. I have always been happy with my relationship with Mercedes-Benz of Little Rock !!! My money is right and the people that work here are number one in my book.. Allen and the people of service are with the best !!! I will keep on coming... Go to site

CarGurus Review August 15 2023

Good dealership Go to site

DealerRater Review August 15 2023

As I got there I thought Mercedes was very expensive but actually it’s not. I was able to find the right vehicle for my wife. She loves it. Although I wish there more color to choose from, but still very happy. It was either a Mercedes or a Lexus. So I think I made the right choice. Go to site

Google Review August 15 2023

Highly recommend Matthew Martindill, extremely professional, very knowledgeable! Go to site

Google Review August 15 2023

Jamie was awesome! 10/10, I highly recommend! I came in and met with Jamie, let her know what I wanted and she delivered. This was a great experience for my first Mercedes purchase. Thank you Jamie and MB of Little Rock for taking care of me! Go to site

DealerRater Review August 13 2023

We bought 2 cars in three hours. Everyone at the dealership was extremely helpful and worked together to make it happen. Go to site

Google Review August 12 2023

Corey was very professional and amazing. He made everything a breeze! He understood the assignment and got me what I wanted! I was in and out the dealership less than a hour. Go to site

Google Review August 12 2023

Jamie was great to work with. I traveled from Memphis for a car in Little Rock and I would do it again based on my experience. Go to site

Google Review August 12 2023

My salesman Corey Overton was great. He went above and beyond. Everything I asked him to do, he did. And he came through for me. I appreciate you brother. Go to site

Google Review August 12 2023

Corey - Great Salesman Go to site

Google Review August 12 2023

DealerRater Review August 11 2023

Even though I didn't purchase the vehicle from this dealership, they went out of their way to make things right for me. Highly professional! I should have bought the car from Little Rock Mercedes. Go to site

DealerRater Review August 10 2023

Good snacks. Friendly employees. They explained the services needed and the cost of the service. Go to site

DealerRater Review August 07 2023

The most pleasant car buying experience I've ever had. Patti Railey was delightful to deal with. Go to site

Google Review August 06 2023

Jamie is the best. Absolutely wonderful. Dealerships always take a while with paperwork and stuff so if there is any dealer you’d want to spend the day with. Jamie is the one! Go to site

Google Review August 05 2023

Jamie Jones was awesome and took care of me 10/10!! Go to site

Google Review August 04 2023

Google Review August 02 2023

Great visit at this dealership. Highly recommend them! Go to site

DealerRater Review August 02 2023

Melinda is great, she is always so helpful and pleasant. I do appreciate having her as my service person. Go to site

Google Review August 01 2023

Great Service!! Very professional and prompt. Go to site

Google Review July 31 2023

Real good Go to site

DealerRater Review July 30 2023

Go see Patti Railley in Little Rock. She is the BEST! The dealership was clean and everyone was very friendly and welcoming. Great experience. Go to site

Google Review July 29 2023

Allen is the best he took care of me quick without an appointment 👍🏼👍🏼 Go to site

Google Review July 29 2023

Prompt, courteous, knowledgeable salesperson - Jamie - took great care of us! Go to site

Google Review July 29 2023

Jamie was great and very informative, and she made the process very seamless!! Very helpful and kind during the process. Go to site

Google Review July 29 2023

The best. Straightforward and on the money all the way. If you hate car dealers, call these guys. They will change your mind. Go to site

Google Review July 28 2023

Melinda is the best service advisor I’ve ever worked with. Go to site

DealerRater Review July 27 2023

It was a great experience as always. I was greeted with a smile even with an early drop off. My service was completed before the expected time, thank you guys for your great service. Go to site

DealerRater Review July 27 2023

The Service advisor was Paul Rager. He was professional and knowledgeable. He shared with me the treatment profile for my car plus the time and cost for the repair. He was focused on my needs and on task. Thank you. Go to site

DealerRater Review July 24 2023

They were very nice and accommodating. Our salesman, Matt worked very hard to get the car we wanted. Go to site

Google Review July 23 2023

Patty and Matthew were both great!! Go to site

Google Review July 23 2023

Matt Martindill was friendly, thorough and willing to please. He had good follow-through and made sure he addressed all concerns. I am very pleased with my negotiations and new vehicle. Go to site

Google Review July 21 2023

I came to this dealership expecting a luxury experience for my first car purchase. I used to live in Stuttgart, Germany, and I am very familiar with the Mercedes-Benz brand, as well as the high reputation that comes with it. So when I moved back to America, I knew I wanted one brand and one brand... Go to site

Google Review July 21 2023

DealerRater Review July 21 2023

Service was very professional and polite. Kym is a shining star in your organization. I will gladly return for my next service. Go to site

Google Review July 20 2023

CarGurus Review July 20 2023

Very nice. Very prompt the car they had was just not quite what we wanted. But would gladly contact them again. Go to site

Google Review July 15 2023

Jen was fantastic! She was very knowledgeable and professional in every way. Very pleasant to work with, and I would be happy to refer any friends or family to her.It was also a huge pleasure to meet our finance manager, Jerrold. He made the finance process seamless and tailored to my specific... Go to site

DealerRater Review July 15 2023

Jen was fantastic! She was very knowledgeable and professional in every way. Very pleasant to work with, and I would be happy to refer any friends or family to her. It was also a huge pleasure to meet our finance manager, Jerrold. He made the finance process seamless and tailored to my specific... Go to site

Google Review July 14 2023

The dealer does not service Mercedes Benz models 2012 and older. We purchased our 2010 E 350 here in 2010 and were referred to Donnie’s Foreign Cars for any and all service. Go to site

DealerRater Review July 14 2023

Matt was the best! Very helpful, responsive to all questions and communications, he made the purchase experience a pleasant and easy one. I could not be more pleased. Thank you! Go to site

Google Review July 13 2023

This dealership misled me to believe I was buying a car with a clean title and sold me a lemon without disclosing the title information with me (they got me during the paper shuffle), and they have yet to even bear any remorse or try to make it right by helping me trade for a new car. When trying to... Go to site

Google Review July 12 2023

This dealership really has come a long way in terms of customer service. In the past, I could never get anything but a voicemail when I called and no one ever called me back. The customer service people were always rotating. I never dealt with the same person twice (when I did finally manage to get... Go to site

Google Review July 11 2023

Loved our salesman. He was very courteous and helpful. He made sure that we were able to get the vehicle that wanted. We were very pleased with our service and outcome! Go to site

DealerRater Review July 11 2023

Paul Donahue was fantastic to work with. Can't say enough how helpful he was. Go to site

DealerRater Review July 08 2023

Very clean and nice dealership. Knowledgeable service advisor. Great experience. I would definitely recommend others to get their work done here. Go to site

Google Review July 07 2023

Matthew M. was an amazing Salesman! Showed me everything I needed to know about my vehicle and listened to my wants in a vehicle, when I arrived. This was the most enjoyable experience that I have had with purchasing and viewing vehicles. Thank you so much Matthew(Sales), Adam(Finance), and Mercedes... Go to site

Google Review July 07 2023

Thank you Adam for all your help! I love my new GLA 250!! Go to site

Google Review July 07 2023

Just dropped off my granddaughters car Go to site

Google Review July 06 2023

Great service! Go to site

Google Review July 06 2023

Michael and Cory helped get my wife out of a Ford Explorer and into a new GLC 300. We weren’t sure what we wanted when we came in, but they helped with product selection and getting us in the budget needed. Go to site

DealerRater Review July 03 2023

Patty was very helpful and almost “supportive” in making this purchase! The entire experience was professional and positive! Go to site

DealerRater Review July 01 2023

Great checks and balances concerning warranty services. Thanks for great oversight and doing an awesome job Go to site

Google Review July 01 2023

My greatest experience was with Cory and Jamie, they're customer service is superb, they are professionals in the field of sales, in fact I think that they are highly trained executives.I could tell that they were very knowledgeable about the Mercedes Benz vehicles, they provided me with detailed... Go to site

Google Review June 29 2023

Mercedes Benz of LR did a great job of tracking down and fixing my issue. Go to site

DealerRater Review June 28 2023

Very efficient. Everyone I came into contact with offered me their assistance. The entire process was professional and pleasant. I would recommend this dealership to everyone. Go to site

DealerRater Review June 28 2023

Very great experience I enjoy very moment of it I love my new car and will come back Go to site

DealerRater Review June 26 2023

My service advisor, Melinda Hopper, coordinated with the service technician to assure that each of my service requests were successfully completed Go to site

Google Review June 25 2023

Great experience buying our 2024 GLE 350. Our salesperson Spencer was kind, no pressure and they gave us a fair trade. Wonderful experience overall. Go to site

DealerRater Review June 24 2023

I think this was the easiest car I ever bought. Spencer was on the job. I didn’t have to wait on a call back and zero BS. I got just what I wanted at the price I needed Go to site

DealerRater Review June 23 2023

Professional, knowledgeable, considerate of my interests when exploring financing options, respectful, welcoming, complimentary, fast, kind Go to site

DealerRater Review June 22 2023

I have worked with Kim over the years. She has always assisted me in a professional way! Go to site

DealerRater Review June 21 2023

It was a winderful experience! I’d highly recommend Mercedes Benz of Little Rock to anyone. Go to site

Google Review June 19 2023

The fastest and easiest experience we have ever had buying a car. Ask for Jamie Jones. She is amazing and so helpful. She made the process seamless and easy. Thank you Jamie!! We highly recommend Mercedes-Benz of Little Rock. Go to site

DealerRater Review June 18 2023

The sale person was very efficient and helpful. He explained thing clearly to us. He did a very good job Go to site

Google Review June 18 2023

Amazing service! Go to site

DealerRater Review June 17 2023

My service advisor is knowledgeable,efficient and kind. Jo who took me home and picked me up was kind, interesting and a gentlemen Go to site

Google Review June 17 2023

Highly recommended. Very helpful and friendly staff Steven Roscoe and Corey . Thanks for your help. Mercedes Benz of Little Rock is the best👍 Go to site

Google Review June 16 2023

Good Go to site

Google Review June 15 2023

Prompt courteous service. Very professional and knowledgeable Go to site

Google Review June 15 2023

Very happy with my experience! Go to site

Google Review June 13 2023

Paul was a great help. I was confused by some pricing being different, on the Mercedes website link with which I scheduled my appointment. Paul made sure that I left a happy customer & and is the reason I will return. Go to site

Google Review June 08 2023

Jamie Jones has been the best salesperson we have ever experienced!This made our car buying experience effortless!Jamie was knowledgable, funny, never kept us waiting and enjoyed doing business with her!Would recommend her to anyone!! Go to site

Google Review June 08 2023

Ask for Jamie!!! Go to site

DealerRater Review June 07 2023

Our family has worked with Patti for years and we know the experience will be exceptional when we see her. Go to site

Google Review June 06 2023

Good service Go to site

Google Review June 06 2023

Paul takes care of everything. Give him big raise!!! Go to site

Yelp Review June 01 2023

The prices isn't worth the service. They don't give you updates, I also got a invoice for one price but when I got there it was more for the same things listed. very poor customer service/help. If you find a mom and pop shop I would suggest that over Mercedes. Go to site

DealerRater Review May 31 2023

Thanks great service friendly people, very clean waiting area , the price on labor an parts where very fair Go to site

Google Review May 29 2023

Excellent service costumed to each client’s needs. Go to site

Google Review May 29 2023

Spencer West did an awesome job. He is a great Salesman and I could see myself doing some future business with him/company. Thank you Go to site

Google Review May 28 2023

DealerRater Review May 28 2023

Outstanding dealership, outstanding customer service and great management team. The ultimate vehicle purchasing experience with the best brand. Go to site

Google Review May 27 2023

We had a wonderful sales associate named Spencer West. If you are going to Mercedes-Benz of Little Rock, ask for him. He went above and beyond to help us. Go to site

Google Review May 24 2023

DealerRater Review May 24 2023

Excellent service. Matt did a great job going over all the new things on the car Go to site

Google Review May 23 2023

The service was fast and quick a keys replaced in 3 days thankful to be apart of the Mercedes Benz family Go to site

DealerRater Review May 21 2023

Everyone was very courteous and answered my questions. Made my purchase experience very easy and pleasant Go to site

Google Review May 17 2023

DealerRater Review May 17 2023

Obtaining my service was quick and hassle free. The service rep was knowledgeable and responsive. Go to site

Google Review May 14 2023

Very professional and friendly establishment. If I could give them a 10 star review I would! Definitely recommend! Go to site

Google Review May 14 2023

Jamie Jones & Jerrold Browning were knowledgeable and the process was seemless. I'm thrilled with my new pre-owned car! Go to site

Google Review May 14 2023

Customer service is amazing. Although I was there about 4 and half hours, I was very satisfied with the service quality and reps I encountered. I also have to say they have the best cappuccino I've tasted in a long time😁. Go to site

Google Review May 13 2023

Spencer is a phenomenal salesman and he is very professional. It was an added bonus that he is also a HUGE Marvel fan! Go to site

Google Review May 12 2023

Paul was very knowledgeable and helpful Go to site

DealerRater Review May 12 2023

Allen Blair is awesome! He went above and beyond to provide me with exceptional customer service and support from the beginning to the end of my car service journey. He helped me facilitate the process of transporting my vehicle to Mercedes Benz of LR for service and kept me informed and updated on... Go to site

Google Review May 11 2023

Great customer service !! Go to site

Google Review May 10 2023

Wonderful experience! Corey Overton and the financial team is top notch hands down! Go to site

Google Review May 08 2023

Thank you so much Kym to you and your wonderful service team!! The brake service on my GLC was thorough and outstanding and the braking is now spot on. Much appreciated!! 👍👍 Go to site

DealerRater Review May 07 2023

The absolute best dealership in all of Arkansas and of any brand! The sales and service teams are stellar! Two names bear noting for their excellence in professional service and comportment: on the sales side, Mr. Paul Donahue is the absolute best!! On the service side, Mr. Allen Blair is without... Go to site

Google Review May 06 2023

Google Review May 03 2023

I am always pleased with my service and my service advisor, Allen! Thank you very much for your patience and expertise. Dr. Betton Go to site

Google Review May 03 2023

jamie was a pleasure to work with during my buying process! she went above and beyond to make sure I was informed about the vehicle. other employees also made sure I was okay as well Go to site

Google Review May 03 2023

Jamie , Dwayne & Adam were amazing to deal with today at the Mercedes dealership. Made our buying experience so positive. Will definitely be back to do business. Go to site

Google Review April 30 2023

Love the Mercedes benz team of little Rock...was a easy process Go to site

Google Review April 29 2023

My daughters car broke down in Little Rock-bad gas . Melinda took amazing care of my daughter and her car !! She was the best!! Go to site

Google Review April 29 2023

This dealership is not honoring my warranty.I live in Houston and am stuck in Little Rock because I couldn't pick up my vehicle; My car is under warranty but they're pushing it as an accident that "I hit something" so they can get money from my insurance instead using the warranty.Here are the story... Go to site

Google Review April 28 2023

Very helpful friendly and thorough Go to site

DealerRater Review April 28 2023

Melinda was absolutely excellent with helping me & keeping me up to date with my vehicle. She was very understanding & had a great attitude. I'll definitely ask for her anytime I need help! Go to site

Google Review April 28 2023

Friendly and very professional service. Go to site

DealerRater Review April 27 2023

Mercedes-Benz of Little Rock is a great place to shop for a car and get your car serviced!! Kym is great in the service department!! Go to site

DealerRater Review April 27 2023

Excellent service Good customer service Work done on time You are doing a wonderful job for the company and customers Go to site

DealerRater Review April 26 2023

My visit was superb, I received a warm welcome from Melinda when I arrived. My service was done in a very professional and timely manner. Thank you Lee Etta Lewis’s s Go to site

Google Review April 26 2023

DealerRater Review April 25 2023

Every one was very kind and helpful. Before and after the sale Thank very much Go to site

Google Review April 23 2023

I never felt pressured and I got the vehicle I had been looking for. Dwayne made it a very good experience! Go to site

Google Review April 23 2023

Google Review April 21 2023

Google Review April 17 2023

DealerRater Review April 17 2023

We have used this dealership for two vehicles for a total of 6 years. Have yet to experience any problem with service. We purchased a pre-paid maintenance agreement for the Mercedes sedan that we currently have. Again, no problems. Kym Phillips is very knowledgeable and it is also a pleasure to... Go to site

Google Review April 15 2023

Excellent purchasing experience, Go to site

DealerRater Review April 15 2023

This was my second new buy from this dealer. Both sales went smoothly. The salesman, Matthew, was excellent. Completion of the paperwork was quick and efficient. Go to site

DealerRater Review April 14 2023

I have been using Mercedes-Benz of Little Rock for years. They are highly professional, courteous, and do excellent work. I strongly recommend them. Go to site

Google Review April 14 2023

We were greeted by a young man Matthew Martindill. He was very nice in showing my wife 3 different cars and driving her around in each. We told him we wanted to think about it. He was not pushy and followed up 2 days later and I informed him we would take the car my wife had decided on. Excellent... Go to site

Google Review April 10 2023

Awesome sales team that ensured me getting exactly what I wanted. Bray's professionalism and patience was everything. Go to site

Google Review April 10 2023

I am extremely pleased with the service I received from Mr. Corey Overton. We wanted the process to be quick and easy and he made it just that. He was very knowledgeable about the vehicles and made our purchase process the easiest process ever. I have already recommended everyone that I know to him... Go to site

Google Review April 10 2023

The disrespect and unprofessionalism once I left my job to find out that my car has never been looked at and will not be looked at for at least a week is not acceptable. I can tell when I am not welcomed and the people that are in service are not welcoming. This is not my opinion, a woman stopped me... Go to site

Google Review April 10 2023

If you are looking for the Mercedes or nothing experience, you will NOT find it here. The service people are very unprofessional. They over promise and under deliver. I only return because there is no other option to get my S Class serviced. None of the service people have no clue what quality... Go to site

Google Review April 10 2023

Awesome experience. I’ve never ordered an custom car before and was very nervous about how, but Patti Raily made it so easy and comfortable no stress and I loved it. I recommend using her as your salesperson. She is Thorough and knows the vehicle bumper to bumper and very professional in her... Go to site

Google Review April 10 2023

DealerRater Review April 10 2023

Timely services today. Friendly and prompt service from my service Rep. Who excelled in explaining my guarantee that is a part of my tire purchase. Go to site

Google Review April 09 2023

Jamie was wonderful. She was very informative and made buying a Mercedes very easy! Go to site

DealerRater Review April 09 2023

Great service and friendly folks! I love my new Mercedes. I highly recommend this dealership! Go to site

Google Review April 08 2023

Great store. Beautiful building. Friendly people. Go to site

DealerRater Review April 08 2023

We really appreciate the hospitality you all gave you were was very nice and helpful. Awesome salesperson. Go to site

DealerRater Review April 07 2023

Prepared my vehicle checked tires brakes and explained everything. I would recommend Mercedes-Benz of Little Rock. Go to site

DealerRater Review April 04 2023

Quick, easy in-processing. Comfortable lounge waiting lounge with complimentary coffee, water and snacks. Management explained findings and recommendations. Go to site

Google Review April 03 2023

I’ve blown out a tire overnight twice now and Mercedes of Little Rock has gotten me back on the road on the fly the next morning with no problem Go to site

Google Review April 01 2023

Although the interactions with this dealer have always been exemplary. The advertising tactics are deceptive. I offered 83k for a car advertised as 85k. They came back with add 4k on top of that. Very deceptive. Same money and go to Dallas. Go to site

Google Review March 31 2023

Patti did fantastic. Go to site

Google Review March 30 2023

Great service Go to site

DealerRater Review March 30 2023

Great Customer Service. Friendly and Helpful. Shuttle Service service driver, Joe, was GREAT. Pick up wait time was minimal. Very accommodating to my schedule. Go to site

DealerRater Review March 30 2023

One of the worst experiences I have ever witnessed. My sister purchased a C300 and brought it back within 3 weeks or less of purchase and than maybe 100 miles placed on it because it had to much oil. Next, her air pressure gauged was showing tire pressure was off, we mentioned it and it was stated... Go to site

DealerRater Review March 30 2023

Extremely service, minded, polite, competent, and go out of their way to please customers. My car was in better condition than when I left it. Go to site

DealerRater Review March 29 2023

The salesman was courteous and very knowledgeable while purchasing this vehicle. I will buy from this dealership again. Go to site

Google Review March 28 2023

Extremely professional. My Service Advisor, Keelan McDougal, is an absolute pleasure to work with. He kept me informed on the service & repair status of my vehicle. Items that need to be addressed outside of the scheduled maintenance, were conveyed to me along with corroborating pictures & videos.... Go to site

DealerRater Review March 28 2023

No high pressure, everyone was very professional and helpful. I was pleased with my experience. Go to site

Google Review March 24 2023

Good service Go to site

Google Review March 24 2023

These folks care! Go to site

Google Review March 24 2023

The appointment was honored, Allen is super and the customer service is great! Go to site

DealerRater Review March 22 2023

This was first time to the dealership for service. Very impressed with the quick professional attention given. I left there knowing when my next service is due and what to expect. Our service representative answered every concern. Go to site

Google Review March 21 2023

I had a very unique experience at Mercedes-Benz of Little Rock. I wanted to give a special shout out to my girl Jamie Jones as she went above and beyond to make sure I was taken care of in a very unusual situation. If you’re considering buying a vehicle, get in touch with Jamie! Go to site

Google Review March 21 2023

My husband Theodis and I experience was quiet informative. We felt as though we’re given the information need to ensure our vehicle continue to run smoothly. Glenda Go to site

Google Review March 21 2023

Great experience... looking forward to being in the Mercedes Family Go to site

Google Review March 16 2023

DealerRater Review March 16 2023

Our salesman Paul Donahue is your best salesman by far. We have purchased two Mercedes through him and we could not asked for better service. Corey helped me to set up the technology part of my new car and he was great! Go to site

Google Review March 14 2023

My salesmen was great , highly recommend made my process very easy . Go to site

Google Review March 13 2023

Paul is a great service advisor - warm, friendly, and knowledgeable! I’m happy to be back behind the wheel of my vehicle! Go to site

Google Review March 12 2023

Google Review March 11 2023

In and out for routine maintenance as promised! Go to site

DealerRater Review March 11 2023

Very professional and courteous. Friendly atmosphere. Not a long wait for my vehicle, continuous check in from staff Go to site

Google Review March 10 2023

Sorry we visited. One Mercedes had a cracked windshield and the other car was ok. We were told by salesman he had ten Mercedes to show us. We saw two. From what we can tell typical Arkansas. Go to site

DealerRater Review March 09 2023

Mercedes Benz of LR's GM and Sales Manager Team is simply phenomenal with their knowledge, experience and customer service!! Salesman Paul Donahue goes above and beyond a Customer'a expectation!! Thanks MB of LR! Go to site

Google Review March 08 2023

Stellar, friendly service from the entire team. Go to site

Google Review March 06 2023

We bought our SUV from JJ. She was fabulous! We bought too small of a vehicle. Went back 3 weeks later and trader for the larger vehicle! They treated us so nice and polite and made us feel like we were very important to them! A class “AAA” businessWhy go elsewhere! Go to site

DealerRater Review March 06 2023

Mercedes of little Rock are great! They take such good care of me and my vehicle. Go to site

DealerRater Review February 28 2023

Keelan went above and beyond. He accommodated my appointment time when it had been incorrectly scheduled by the third party company. He listened and tried to understand the problem and explained the cause. Very professional. Go to site

DealerRater Review February 27 2023

This dealership have an awesome staff they are always friendly and professional. The best dealership in Little Rock Arkansas.😀 Go to site

CarGurus Review February 26 2023

I purchased this vehicle and I’m happy with this purchase! It was quick easy great price for this car. Just wanted to thank the associate there! Jamie gets a... Go to site

Google Review February 25 2023

Amazing customer service and professionalism! Go to site

DealerRater Review February 25 2023

Service advisor was professional & courteous Dealership facility is clean & inviting, rest room os also kept clean, tables near outlet, was totally fine waiting while my car was being serviced Go to site

Google Review February 24 2023

This is the worst service I have ever received and it’s very sad, Kim in the service department is very rude and racist any time i bring my car in its very hostile and uncomfortable and I just feel like if this is the “Mercedes experience” than I dont want it this is terrible!!! Go to site

Google Review February 23 2023

Helpful, Allen Go to site

Google Review February 23 2023

I do not agree with these 5 star reviews. Let me explain.I own a Mercedes S600 Sedan. The driver's window has quit operating properly and I live 75 miles away in Greers Ferry - cannot drive my car to Little Rock with the driver's window open in the winter. So I called these guys Parts department... Go to site

DealerRater Review February 23 2023

Excellent service reps. Smooth experience and great service. Easy in and out they did a quick turn around. Go to site

Google Review February 22 2023

It’s always a pleasure working with Kym in the service department.Corey is a great salesman!!! Go to site

Google Review February 20 2023

Great buying experience, our sales person and finance manager were very professional. Go to site

Google Review February 19 2023

In 2019 I began having problems with my E class Mercedes the check engine light came on and I was getting a message ESP malfunction and the vehicle wouldn’t start. I took it to the dealership after six months I picked it up after I was told it started and there were no issues. The next day the... Go to site

Google Review February 17 2023

Excellent, prompt and friendly service! Go to site

DealerRater Review February 16 2023

Great service by a friendly staff. They even provided a courtesy ride home when they needed more time to do the work. Go to site

Google Review February 12 2023

Google Review February 10 2023

Google Review February 09 2023

DealerRater Review February 08 2023

Very good service and most helpful in proving a ride to a previous appointment. Driver of service car was also very helpful Go to site

Google Review February 07 2023

Dwayne Berkhan, and his team were super helpful! The process was very smooth and efficient. All request were completed in a good timing manner. We really appreciate it Mercedes Benz of Little Rock! Go to site

Google Review February 06 2023

Google Review February 03 2023

Jamie at Mercedes Benz was absolutely fantastic! She made me feel so comfortable and at ease during the whole buying process. She is funny, but very professional all at the same time. I would recommend her 100 times! Go to site

Google Review February 03 2023

Google Review February 01 2023

Spencer West is nice but financing is terribly incompetent. I have good credit and one finance agent ran my credit 6 times giving me 6 separate inquiries for a vehicle I’m definitely qualified for. Won’t be spending my money here EVER Go to site

Google Review January 30 2023

Google Review January 27 2023

DealerRater Review January 26 2023

Allen was extremely friendly and knowledgeable. He answered all my questions promptly. A pleasure working with him. Go to site

Google Review January 26 2023

Positive attitudes very clean and professional Go to site

DealerRater Review January 25 2023

Excellent from start to finish. Professional, timely, as promised. Went over and above to research previous service from TX. Go to site

DealerRater Review January 23 2023

Keelyn McDougal provided excellent customer service. I feel he went above and beyond to address my concerns. Go to site

Google Review January 21 2023

Google Review January 20 2023

Service at Mercedes-Benz of Little Rock is next level. We appreciate the professional, courteous and attentive experience. We highly recommend this dealership!! Go to site

DealerRater Review January 19 2023

Very professional and clean provides snacks for waiting customers which was a plus as I had not had breakfast. Go to site

Google Review January 18 2023

Excellent service Go to site

DealerRater Review January 18 2023

Very friendly staff and professional. Took care of our problem in a timely manner. Would highly recommend this dealership. Go to site

DealerRater Review January 17 2023

It’s a very clean dealership. People there are nice. You don’t hear them working on cars. Great snack area. Go to site

DealerRater Review January 14 2023

Alan is a wonderful service advisor! I always use your service department with this z Mercedes and my previous one. Go to site

DealerRater Review January 12 2023

Service was timely, they called and discussed what was needed for my car service, and my repairs were done timely was not all day, my rep was friendly and helpful, I will take auto back for service there again. Go to site

Google Review January 11 2023

Keelen was a pleasure to work with. He took the time to answer all my questions and concerns. Which made it easier in deciding what was best for the vehicle. Go to site

Google Review January 10 2023

On Thursday I spoke to a gentleman in your parts department regarding obtaining a spare key. The 5 stars here are his. Pleasant, knowledgeable and extremely helpful. Thank you. Go to site

DealerRater Review January 10 2023

Kym Phillips is a great service advisor and you have a great service department team! Go to site

DealerRater Review January 10 2023

Patti is superb. Best way to purchase a car is to deal with someone you know and trust. Both Patti and this dealer are my “go to” Go to site

Google Review January 09 2023

Allen Blair is a awesome service coordinator an very punctual with his work.. I like how courteous he always is upon my arrival Go to site

Google Review January 08 2023

DealerRater Review January 08 2023

Great experience with my recent visit at the service department at Mercedes Benz of Little Rock. Go to site

DealerRater Review January 08 2023

The dealership was clean, provided a comfortable waiting area. The service department was efficient and professional. Go to site

Google Review January 04 2023

Go somewhere else to buy a car! Especially used car sales! Over priced and rude! Mad because you ask for a lower price and said she had to block me? Block me for what? See attached photos? Not sure if they are on drugs or what. Go to site

DealerRater Review January 03 2023

Great service, awesome staff. Ms Kim was very helpful. My car had a recall and she had my car pulled for service immediately. Good job Ms Kim, you rock! Go to site

DealerRater Review January 03 2023

Very professional, clean , friendly they offered drinks and snacks. Also explained what was going on with my car. Go to site

DealerRater Review January 02 2023

Very professional and representatives very excellent to work with, and Patti even Helped with Mercedes Me, setup Go to site

DealerRater Review January 02 2023

Great service always! Service team is always prepared to offer great advice and customer friendly. Go to site

Google Review December 30 2022

Allen Blair was awesome, as always. Being that I have visited both sites in Arkansas on numerous occasions (Little Rock and Bentonville), I honestly rate Little Rock service department as the best! The service department in Little Rock was customer service friendly and Allen has always been candid... Go to site

DealerRater Review December 30 2022

Excellent service and courteous management, timely completion of service with pick and drop service from home or work. Go to site

Google Review December 30 2022

This was my fifth Mercedes to purchase from Little Rock Mercedes and, as always, every step was straightforward and handled in a timely manner. Spencer, my salesperson, listened to my unique needs through the process. I’ll be back for my sixth Mercedes when the time comes! Go to site

Google Review December 28 2022

I am Thankful for Paul and Managers for assisting me and making my experience rememberable. Paul was very courteous, professional, and attentive as he assisted me with servicing my vehicle. THANK YOU Go to site

DealerRater Review December 28 2022

Ms Kym was awesome to work with!!! Another service rep quoted it would take 2-3 months to acquire parts. Miss Kym had the parts and my vehicle (GLC-350) repaired in 2 weeks!!! She kept us abreast of the parts and repair progress! Go to site

DealerRater Review December 27 2022

I am Thankful for Paul and Managers for assisting me and making my experience rememberable. Paul was very courteous, professional, and attentive as he assisted me with servicing my vehicle. THANK YOU Go to site

DealerRater Review December 27 2022

Mr Paul Rager was very helpful and professional and answered any questions that I had he deserves a gold star he went above and beyond to help I just want to say thank you. and if he never received employee of the year he deserves it hands down I have had my car serviced there many times. Go to site

DealerRater Review December 23 2022

The purchase of my car at this dealership was professional, all personnel were courteous and made the entire experience seem easy. Go to site

Google Review December 22 2022

I bought a car from Patti and it was the best experience! Everything was awesome, will definitely go back to her in the future! If you are looking for a new car, HIGHLY RECOMMEND going to see Patti! Go to site

Google Review December 21 2022

Google Review December 20 2022

Great and exceptional service Go to site

Google Review December 20 2022

Very satisfied!!! Got us in and out fast Allen was great. Didn’t have an appointment but we were there at 7:30 got both cars serviced Go to site

DealerRater Review December 20 2022

Very simple, friendly staff, very clean facility. Came in for a key, quick and easy. Go to site

Google Review December 19 2022

My experience was stellar from the scheduling to the pickup, all service department staff were courteous, respectful and helpful.I was as pleasantly surprised that my vehicle had been cleaned inside and out when I picked it up. Nice touch! Go to site

Google Review December 19 2022

Google Review December 18 2022

Great service Go to site

Google Review December 17 2022

I will never buy another car from my hometown ever again if I can help it. First of all it was a whole experience being at a Mercedes Benz dealership in the first place. Secondly, the customer service was unmatched from start to finish. There was a gentleman that greeted me immediately & a nice... Go to site

DealerRater Review December 17 2022

Great communication skills. I will continue to get my car serviced here. Best car dealership in the state. Go to site

DealerRater Review December 17 2022

They were very professional and had my car ready when promised. They also washed and vacuumed it out for me. Go to site

Google Review December 13 2022

Great service! Friendly, knowledgeable, professionals! Very customer service oriented Go to site

Google Review December 09 2022

Google Review December 08 2022

Good experience with our salesman Matt. Even though our electric vehicle had just come out this year, he was knowledgeable and took the time to show us features of the vehicles. Working with the finance fro was also a breeze. Highly recommend! Go to site

DealerRater Review December 08 2022

Mr. Baldwin and Jeremiah @ Little Rock professionally completed a service Park Place Arlington failed to complete. Park place only paid for half of the re-repair at Little Rock. And, told me they were doing me a favor. As if I didn’t pay in full my quoted price for the repair. What favors? Go to site

Google Review December 07 2022

Jamie is the best, super kind and helpful! Go to site

Google Review December 06 2022

From beginning to end service was a good experience Go to site

Google Review December 06 2022

Second time purchasing from Mercedes-Benz of Little Rock with Jamie Jones and both times she has made it happen! Everyone is always so helpful and pleasant. I also love the fact that she gets you in and out when purchasing. Definitely recommend. Go to site

Google Review December 06 2022

Dillan is so professional and he made my car buying experience the easiest it has ever been. He's a great guy and I would tell anyone in the market for buying a Benz to definitely talk to him Go to site

Google Review December 05 2022

Jamie Jones was outstanding. Seamless purchase. Go to site

Cars.com Review December 04 2022

One of the best dealerships I have ever dealt with. Recently took my Mercedes in for a minor service, drove my husband home, and picked him up afterwards. Steve Roscoe is an outstanding GM, and Jeremiah Brown is outstanding as the Service Manager. They never fail to go the extra mile. The rest of... Go to site

Google Review November 29 2022

Google Review November 28 2022

Jen took great care of us. We’ll be back again when it’s time to buy a newer vehicle. Thanks Jen! Go to site

Google Review November 26 2022

Jamie was literally so awesome!! If ur ever looking for the right car for you she is the girl to go to! She was so fun and so helpful! Definitely recommend Jamie. Go to site

Google Review November 24 2022

My experience with Mercedes Benz Of Little Rock was wonderful! Go to site

DealerRater Review November 22 2022

Hello! And good evening! I am an owner of one of a Mercedes C-Class and I am getting service at the Mercedes Benz of Little Rock location. I made an appointment for this past Monday November 7th at 2:30pm. I used the Mercedes roadside company to get my car towed in from my home. I was given their... Go to site

Google Review November 21 2022

Jamie Jones was such an incredibly awesome person to work with. She helped me get an amazing vehicle that I absolutely love! She LOVES doing what she does so if you are looking for an awesome car buying experience, contact Jamie Jones with Mercedes Benz of Little Rock!!!!! Go to site

DealerRater Review November 19 2022

The Sales and Service Departments are absolutely the best. Very professional and attentive when buying a vehicle and getting it serviced Go to site

Google Review November 15 2022

Very easy no pressure buying experience; highly recommend Jamie sales lady & Randy sales manager they are both amazing to work with. I actually ended up at Mercedes because I had purchased previously from Randy- I saved his number & 3 years later I called him again. Go to site

DealerRater Review November 15 2022

Mercedes Benz of Little Rock is the BEST! Kim from the service department took great care of me today! Super friendly people and beautiful Dealership. Thank you Mercedes ! Go to site

Google Review November 15 2022

Kim Phillip excellent in service! Go to site

Google Review November 15 2022

5 Stars go directly to Patti Railey for going over and beyond in customer service. She has always treated me with outstanding respect and I'm so glad that you all have her, because she is unbelievably customer friendly.Thank you Patti Go to site

Google Review November 12 2022

Great overall experience!!!! Go to site

Google Review November 11 2022

Matt was the best! He was careful in helping me pick the exact car I wanted. I had not driven a Mercedes before and had had many BMWs but he made comparable choices for me for what I was looking for and found a car that I loved even more than I thought I would. The entire team was amazing at getting... Go to site

Google Review November 10 2022

Always friendly professional staff ! Go to site

Google Review November 08 2022

Long story short, most hospitable dealership that I've ever had to deal with. Our new car broke down during a cross country trip and happen to land me at Little Rock Mercedes-Benz. During our period of diagnosis almost ever employee, salesman, and manager stopped by the table we are to make sure... Go to site

DealerRater Review November 08 2022

Yes Patti Railey made the buying experience wonderful. The staff here are by far some of the most welcoming folks ever!! Go to site

Google Review November 07 2022

Google Review November 03 2022

Great services Go to site

Google Review November 02 2022

The whole experience was made easy with Kym. She totally took care of all of cars requirements and my concerns. I appreciate Kym’s above and beyond attitude! Go to site

DealerRater Review November 02 2022

We’ve been doing business with Jackie Cooper Mercedes of Tulsa. Our experience has been great. We moved to Arkansas and this started working with MB of Little Rock. Experience was terrible, thus, chose to get out of the MB business. We’re not that hard to please. We do know when we called MB of... Go to site

DealerRater Review November 02 2022

Very nice and friendly will recommend to anyone was in out for service of vehicle… Go to site

Google Review November 01 2022

DealerRater Review November 01 2022

Wonderful service! This is my first Mercedes Benz (purchased used 2020 this round) and I’ve only had the vehicle a few months and already had a problem. Normally, I feel like there’s typically an upsell that doesn’t make sense for my car, or it’s just not necessary, but not here. I left feeling like... Go to site

CarGurus Review October 31 2022

They were very helpful in making the trade happen with my car and the 2019 Cadillac XT5. Jamie (the salesperson) was fantastic and did everything she could... Go to site

Google Review October 31 2022

ONE Star - Hey EVERYBODY if you bought a ML350 and it gets a little older - (2010) -REMEMBER Mercedes of LITTLE Rock willunilaterallyDecide they will NOT service it any longer -wow,I have a vehicle with less than 120K miles and Mercedes will NOT service it. Go to site

Google Review October 30 2022

Dillon exceeded my expectations and went above and beyond during the entire process. Couldn't be anymore pleased with my entire experience. Great Job! Go to site

Google Review October 30 2022

DealerRater Review October 30 2022

My problem I was having with my c250 was taken care of completely to my satisfaction. Service advisor Kim Phillips did a super job in making my trip to the dealership a good experience. Go to site

Google Review October 29 2022

Allen Blair is awesome!! He shows great customer service. I would definitely recommend him. Go to site

Google Review October 29 2022

Dillon Allwine sold our car to us and every time we go back into the dealership, he is so personal and friendly. Keelan McDougal took care of our service this morning and he could not have been any more professional and accommodating. These young men are great assets to the dealership!!! Go to site

DealerRater Review October 28 2022

Great service, salesman and very informative. I would recommend everyone to check them out today! Go to site

Google Review October 28 2022

Always very happy with the service we get. Go to site

DealerRater Review October 27 2022

An elegant layout demonstrated with professional employees who are very courtesy and polite who thoroughly explains any issues and concerns you have with your vehicle. Go to site

Google Review October 27 2022

DealerRater Review October 26 2022

Allen is a great service rep. He is Always professional and willing to assist.when needed. Go to site

Google Review October 24 2022

This is second time I’ve had a negative experience with this dealership. I’m not returning! Weeks ago I scheduled a repair service and the dealership was supposed to order a part for my car. Today I arrived for the repair. No one was there to greet me when I pulled into the garage. I had to park,... Go to site

DealerRater Review October 24 2022

Everyone was polite, knowledgeable & efficient in dealing with the many cars in for service. Waiting area was clean and pleasant with snacks & drinks available Go to site

Google Review October 21 2022

Google Review October 13 2022

Google Review October 08 2022

Jaimie was amazing!! Easy process. Very pleasant and professional. She is the reason that we said “Yes” to the car. Thank you!! Go to site

DealerRater Review October 07 2022

Paul in the service department was exceptional and very professional. He got my vehicle in and had it diagnosed quickly. Go to site

Google Review October 07 2022

Jen Wilson was amazing!!! I would highly recommend you ask for her if you want the best experience! She even supported our little Cub Scout! Thanks Jen! Go to site

Cars.com Review October 07 2022

I gave the dealer 1 star for service because I could not give it a 0. Have had my car in for over a month and no service done when I call they tell me that their lead technician is too busy to get to my service . Went to the dealer and they assured me they would get my car done - one week later... Go to site

Google Review October 07 2022

Google Review October 06 2022

Alan in service is the best. He always takes care of me and my family. I highly recommend Mercedes of Little Rock. Taylor King Go to site

DealerRater Review October 05 2022

Service was quick fast and very efficient I will definitely return for future service needs. Go to site

Google Review October 04 2022

It was great Go to site

DealerRater Review October 04 2022

Patti Raily makes this dealership a very rewarding and enjoyable experience! She found the exact car we wanted including a heated steering wheel! Great group to deal with… Go to site

DealerRater Review October 03 2022

Very nice and friendly, from the moment I called to inquire about the car . I would definitely be coming back when it time foe an upgrade. Go to site

Google Review October 03 2022

My experience with Mercedes Benz in Little Rock, was FANTASTIC !! Jamie Jones is Super Great at her job. I have bought many cars. Jamie is the BEST !! she answered all of my questions very knowledgeable at her job. I would definitely recommend Mercedes Benz of Little Rock ask for Jamie Jones she... Go to site

Google Review October 02 2022

Staff and service was excellent Go to site

Google Review October 01 2022

Very pleasant experience!!! Go to site

Google Review October 01 2022

DealerRater Review September 30 2022

Kym is a great service advisor. Makes everything easy. Highly recommend the dealership and their personnel Go to site

Google Review September 29 2022

Mr.Corey is an awesome Saleman. My experience yesterday was wonderful. He took his time explaining everything with me. He was just helpful in all areas.Thank you Go to site

DealerRater Review September 29 2022

Dillon Allwine, my sales guy was wonderful!! Very knowledgeable about the car. Had all my paperwork done before I got there Go to site