Google Review
Carol was awesome to work with! Go to site
Google Review
Carol Thompson found me exactly what we needed at an incredible value and she had the Truck delivered to me in another city. She has been our goto for any of our vehicle needs. Go to site
Google Review
Thank you so much to Carol Thompson , she was so nice and helpful!! We really appreciate it. I recommend her 💯👏👏 Go to site
Google Review
Very clean nice people. Bring your $$$$ Go to site
Google Review
Carol spent nearly a whole day with us at 2 Berglund dealerships to find us the best vehicle for our needs. She is very knowledgeable about her products and handles all aspects of the buying process in a very professional manner. I highly recommend her to anyone looking for a new vehicle Go to site
Google Review
While enjoying our vacation along the Blue Ridge Parkway near Roanoke, an A2 Servicing alert popped up on our GLS450. I decided to roll the dice and just show up the next morning at the servicing entrance without an appointment. I was greeted by Calyn who listened to my story, scrolled thru his... Go to site
Google Review
Carol is so helpful and she is amazing! She helped us buy a car in record time!!!Ask for her, she is great! Go to site
Google Review
Carol is an amazing sales person! She really goes above and beyond for all of her customers. Go to site
Google Review
Couldn’t be happier with my experience and purchase! Everyone was fantastic - welcoming, fair and not pushy! Tyler the Sales Manager, Dave and Wayne, But a special shout out to Carol, my Sales Rep who absolutely nailed what I was looking for, and exceeded my expectations! 👍 Go to site
Yelp Review
I am beyond frustrated with my experience regarding my 2024 Mercedes Sprinter. After just four months of ownership, this is the second time I've faced a breakdown. Today, while on a wine tour, my vehicle failed me again. As the owner of a transportation company, I rely heavily on my Sprinter to... Go to site
Google Review
I recently had my Infiniti Q70s serviced at Berglund Luxury Cars. The Service Manager for Infiniti service is Caylin Valentine. He was helping me analyze a problem and the attention to detail and communication were 5 Star. While we are still working on the issue I am confident that I have... Go to site
Google Review
Despite having bought my MB via this dealership years ago (not Berglund then). Be warned that their policy is to refuse serving MB's older than 10 model years. I'm stuck with a dead vehicle in my driveway less than 2 miles from the dealership that had previously provided service but the current... Go to site
Google Review
For David ( commercial sales) Go to site
Google Review
Carol Thompson was amazing to work with. We will definitely come back and work with her again. Great service, efficient and followed up with us to show us all the features of our new Mercedes. Go to site
Google Review
Carol was amazing! She knows her cars and doesn't give you any run around! Facts, truth and knowledge! What more could you ask for! She is our car person going forward!!! Go to site
Google Review
Got to work with Carol and she was brilliant. Got all the paperwork prepared before me getting to the dealership, so the whole purchase process was super quick. She even picked me up from the hotel since I was flying in from out of town the night before! Go to site
Google Review
Caylen in service went out of his way to help me get my issue fixed. Great customer service. Go to site
Google Review
Every time I take any of our 6 vehicles to service I have no worries Kyle always take great care to insure that everything is done correctly and that I have a loaner on hand ready to go. I highly recommend that you use Berglund Mercedes Roanoke. Go to site
Yelp Review
This is an update to my prior 1 star review. The dealer reached out to me and we mutually agreed for them to attempt a repair despite the identified parts no longer being available. They ultimately succeeded in doing what they initially said could not be done. A++ for initiative and good old fashion... Go to site
Google Review
Our advisor Caylin was amazing. We were on the road traveling from Florida to Canada via Salem, VA and these guys managed to squeeze us in for an emergency repair to our Sprinter Van. Without them, our journey would have ended. Great communication throughout and even helped us make sure the work was... Go to site
Google Review
Kyle in Service deserve 0 stars. Thanks Kyle Go to site