Google Review
Today I am driving my new GLC 300. What an amazing car. What an amazing experience. There was no pressure only kind assistance, thorough knowledge, caring and competence. Carol is fantastic. We are greatful!!! Applause for Carol! Go to site
Google Review
Had my Mercedes serviced and Caylin Valentine was my service advisor. I felt that Caylin was personally invested in making sure I was taken care of and satisfied with my experience. If you're ever in Roanoke and you need service, please look him up. FANTASTIC to work with. I'd recommend him to... Go to site
Google Review
It's what you'd expect from a good Mercedes dealer... A hassle free, relaxing transaction with oodles of personal service and honest communication. Caylin my service advisor was outstanding! Thanks again! Go to site
Google Review
Carol Thompson is the best, she helped me get my car in no time. They are amazing, come shop with them if you’re looking for good value and prices and much more. Go to site
Google Review
Kyle at Mercedes Benz service was OUTSTANDING!!! Every time I have brought my s550 in for service he has been great taking the time to explain every aspect of the repairs. They also get your car done quickly and always washed before you get it back. Kyle and the Mercedes Benz team at Berglund are... Go to site
Google Review
Had a very good experience dealing with Tom Sloan in the service department. They were really good at thinking outside the box and keeping a fairly minor repair from becoming a major expense, and did it very quickly. Thanks so much Go to site
Google Review
I guess they pay to get their bad reviews down because mine keeps disappearing. Bottom line, they sold a BRAND NEW SPRINTER WITH UNDISCLOSED PRIOR DAMAGE and did NOTHING to remedy it, This is illegal and unethical. Worth driving to another MB store that has more integrity. Bryan Vass who was top... Go to site
Google Review
Great experience. Sales person Angelo answered all questions professionally Will recommend. Go to site
Google Review
Angelo Harper provided excellent customer service. I applaud him for his communication skills and attentiveness. He made this experience enjoyable. Mercedes should be proud to have him on staff. Go to site
Google Review
Google Review
I usually don’t leave reviews, but I found it necessary to leave one after my experience with Mercedes’ Benz of Roanoke. That being said, I lost a key back in November to my Ml350. At first I was hesitant to receive help as I thought it would not only be a lengthy wait time to receive another key,... Go to site
Google Review
I had a fabulous sales experience at Mercedes of Roanoke. Carol Thompson was great to work with! Go to site
Google Review
Angelo Harper was extremely helpful and responsive throughout our car buying experience. Strongly recommend. Go to site
Google Review
Had an outstanding experience with the service department and most specifically Caylin Valentine my advisor. I was treated with professionalism and understanding. Kept abreast of the repair timeline and cost. No surprises which is truly comforting in this day and age. Highly recommend Mercedes Benz... Go to site
Google Review
I bought my 1st Mercedes from Matt and Bill this past week. Both were excellent in helping me understand all the technology and when I went to text drive and someone to hop in to continue to teach me, Matt took on the challenge of going over even more! We were able to get my Mercedes app all... Go to site
Yelp Review
Strives for great service and a simple, easy car buying experience. Highly recommend visiting if you need service or looking for a new vehicle. Go to site
Google Review
Wayne and Bill are wonderful to work with! Go to site
Google Review
Service department is a joke, at best. I have been trying for well over a week, several times a day to get ahold of anyone to schedule an appointment and to ask a few questions. Even though it is more of a drive for me, I called Mercedes in Winston-Salem, got an appointment this coming week.... Go to site