Parts department was amazing, Jason especially delivered top not service. I work for a repair shop in Grand Rapids, and needed an axle shaft to get a customer home (out of state) unfortunately the part is becoming hard to find. My local choice and usually go to business claimed no one in Michigan...

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My husband and I have bought three cars from this dealership and have been happy with their service and support. We also service our vehicles here and the price is always very reasonable. We are currently looking to buy another SUV from them and have found it but are now waiting on the color I want....

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Great oil change Courteous and friendly Restroom clean Employees all friendly Will get all my future oil changes done at this dealer. They did a great job. They washed my vehicle

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Prompt, efficient service. We were given options for testing our old battery or get a replacement. We ended up getting a new battery and the service department explained the warranty and advised us to keep the receipt on hand if needed. We have had our vehicle serviced here several times and...

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Great service! Careful and thorough. While our vehicle was being repaired, they even loaned us a excellent vehicle to drive. Highly recommend LaFontaine Ford!

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Good service and repair . Very professional and well trained staff.

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Great experience here. Bought a nice clean used truck. No pressure, easygoing, a feeling of honesty. Let me do my thing, put the truck on a hoist for me, gave me a flashlight and joined me in scrutinizing it. They delivered the truck to my driveway a few days later when everything was done. ...

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Inexpensive service that included a car wash. They were also willing to pick up and deliver my vehicle to complete the service. I will be back.

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The people are very friendly and helpful and go out of their way to get the job done promptly. Great service.

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The entire staff from Jerry to Brendon to Earl were exceptional. The service was over and above.

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Everything was great except obtaining the Military discount and it seems that our sales representative wasn't familiar with the process and couldn'thelp me through it. When he tried to make the application it messed up the system and I had to go through customer support to work out the situation and...

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Guys very friendly and professional. Fast service

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I thought the service was very good. Quick, fast, complete.

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They called me by name when I came in, changed the oil and rotated the tires and signed me up for Ford rewards program.

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My sales associate, Patrick Meeker was great to deal with and delivered my vehicle right to my door.

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Nice place to get a Ford!

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Have met a few great employees at Lafontaine. Have had great service.

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I was in and out quick! Oil changed, tires rotated, everything checked, they washed my car too! Excellent service!

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What an experience! Our van had quit. We had to rent a car and try to figure next move. Frank received a call from a zeno Foley asking him if he was looking for a lincoln town car. Frank said no and how did he get our information and handed me the phone. Zeno said are you looking for a car and I...

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Thanks for the friendliness and the do nuts. Yummy!

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work done very fast.

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First time they worked on my car, I was very happy with the service.

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Adorable gente, casi no parecen vendedores de autos.

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We found this to be a very good experience, with great customer service.

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My salesperson was professional, helpful, and did a lot of personal contact to keep me interested in a deal. The closing documents were ready when told, and that professional was courteous, sociable and fun.

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I thought my salesman, Steve Johnson, was extremely helpful and friendly. If he didn't have an answer to my question he would find out. He made me feel very comfortable when test driving the different vehicles. I never felt rushed to make a decision or to decide on a vehicle. Thank You, Steve

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I love my new truck. Detailed and fueled up when I came in to take delivery. Paperwork was simple, fast, and easy. Steve was a great salesman! He spent whatever time I wanted going through the new vehicle with me. He helped me set up my door codes and sync my mobile phone. Thanks LaFontaine Ford of...

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Well, I had a good experience at La Fontaine Ford in Gladwin, Mi. Zeno was very informative and helpful as well as Jeff.The only problem is mine. I bought my Ford Escape and only drove it around 100 miles from Friday May 20, 2016 until now May 30, 2016 and I have two small leaks on my cement...

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I own a 2006 f250 diesel. My wife, three children, and two dogs were heading to Harrison for a memorial day camping trip. The clamp to the turbo suddenly broke and we were stranded on the side of us 27 near the Clare welcome center. I found LaFontaine Ford in Gladwin was the closest dealership. I...

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This dealership goes above and beyond. I have purchased a lot of cars, but this time was by far the most pleasant car purchase I have ever made. Jerry is an exceptional salesperson & very personable. There was no pressure to buy. Everyone at the dealership was very helpful and friendly.

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My salesman "Zeno" was very helpful through-out the whole car buying experience. Also the sales manager and staff that I had contact with were concerned that everything was taken care of and explained all the fine details involved with the 2015 F-250 truck I purchased and warranty options that were...

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It went well

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Very pleasant experience. Salesperson was fantastic, help on every side exceptional.. No high pressure, not a single negative (well, apart from paperwork which was necessary). Great all around!!!

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My salesman Rex and the people at LaFontaine of Gladwin made my buying experience easy and straightforward. Thank you very much!

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The whole experience was exceptional! Employees were very polite and professional.

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As always, an excellent job of taking care of my vehicle. I was called to be reminded of my appointment which is wonderful and it was done promptly with a car wash to boot. I always enjoy taking my vehicle in for regular upkeep because they are always friendly and helpful. If I have any questions...

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Very friendly staff, very helpful I would recommend this dealer to everyone!!!

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Very friendly and professional, a positive car buying experience from start to finish.

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excellent service and quality product provided for this transaction. smooth financing approval process, and personalized delivery process made this a wonderful transaction. paperwork process was simple and efficient, the final delivery of all paperwork was timely and provided in the manner...

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Great experience, the car was dropped off right at my house!

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Everyone was very friendly waiting room had coffee and doughnuts for customers very enjoyable wait for my oil change.

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Very knowledgeable and competent staff. Quick replies & follow up. Will purchase from this dealership & Brendon Baad again.

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The whole staff was great to work with and as haveing dealt with Steve Johnson many times in the past he went out of his way to work with us.The whole experice could not have been better.

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LaFontaine Ford of Gladwin, Michigan is a wonderful place to do business. I feel like I'm family when I walk in and am treated with the utmost respect. No question is to small to ask and the answers given are ALWAYS honest. I love that about LaFontaine. That doesn't happen at many dealers. You...

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had my ford escape serviced and was very pleased of the service. i had 2 recalls to be fixed and it was done in less than 40 minutes//

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The repair was fast and when i picked up my truck i realized they washed it for me.

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I love my car and my car was brought to my house!

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