The service is great! But I don't understand why my credit card was charged with $27 that I wasn't aware of it????
Response from the owner Replied: Ying, after some research, we discovered that back on April 22, 2023, your visa was charged $27.00 during a previous visit. But two months later, in June, a refund in that same amount was issued back to that same card. The charge was probably to cover the cost of fuel that was used while you were driving a loaner vehicle. Why it was refunded, I do not know. If you have further questions, please feel free to reach out to me directly.Thank You,Terry Collins - Customer Experience Team Leadcustomerexperience@swickard.com