DealerRater Review
- February 23, 2020
Beautiful dealership. Kind and helpful staff. Low pressure. I felt very comfortable every step of the way. Evan was attentive and knowledgeable. I will be back again in the future.
Google Review
- February 22, 2020
Fast, efficient, friendly service
Google Review
- February 21, 2020
Google Review
- February 21, 2020
The service experience was fantastic!
Google Review
- February 21, 2020
Google Review
- February 21, 2020
Google Review
- February 21, 2020
Awesome job by Shaq! He took my auto collision customer's vehicle without much warning and got it done very fast! My customer was very pleased with the work and got their vehicle back ahead of schedule.
Google Review
- February 20, 2020
Response from the owner Replied: Thank you Kelly for the awesome review! Have a great day!
Google Review
- February 20, 2020
Response from the owner Replied: Thank you Jim for the awesome review! Have a great day!
Google Review
- February 20, 2020
Google Review
- February 20, 2020
Premium service. I couldn't ask for more.
Google Review
- February 20, 2020
Past service has been excellent for 15 years & that is why I bought my new car there. Today was a disappointment.......first time I ever got my car back from a service when it wasn't run through the wash !
Google Review
- February 20, 2020
2/19/20 updateRoutine service and airbag recall replacement went very well at dealership. Supplied nice loaner car. Alan (service advisor) did great job.Have not seen Mobile service offered since I used a long time ago, not sure what happened to it.-----Mercedes of Wilsonville's new mobile service...
Response from the owner Replied: Thank you Steve for the wonderful review! We are pleased to hear Logan and Lucas were able to provide you with our mobile service and take care of your vehicle promptly! Have a great day!
Google Review
- February 20, 2020
Scott went above an beyond in the service department including picking up and delivering my car back to me. The service men who worked on it had a couple of hiccups and it did take a couple times to make everything right but Scott ensures me it would all be taken care of and was very apologetic it...
Response from the owner Replied: Thank you Andie for the amazing service review! We are pleased Scott was able to help you out and are happy for the feedback! Have a great day!
Google Review
- February 20, 2020
Zach is the greatest sales guy! Great staff and shout to Chick as well! You guys rock
Response from the owner Replied: Zach, thank you for the fantastic review! We are happy to hear Chick was able to take care of you! Have a wonderful day!
Google Review
- February 20, 2020
I must say this was the very best experience I had buying a new car. Zach, my salesmen was awesome. He knew everything about the car as if he worked in the factory building it. Then he took me for a test drive. That was the best test drive I had ever been on. All that combined I bought the car with...
Response from the owner Replied: Danny, thank you for the wonderful review! We are pleased that you had a great car buying experience while in with us! Have a fantastic day!
DealerRater Review
- February 20, 2020
This is my first Mercedes purchase . I had friendly and knowledgeable people around me from start to finish. Rich was very helpful and answered all my questions and helped me find a great car within my budget that I love!
Google Review
- February 20, 2020
I have had a couple experiences with Mercedes Benz Wilsonville and each time they have been very professional and very courteous in taking care of all the cars needs as well as mine
Response from the owner Replied: Thank you Ken for the wonderful review! Have a terrific day!
Google Review
- February 20, 2020
Great dealership. Perry helped me and I wanted to thank his honesty and dedication while selling me my new car. I've always been wary of car sales person, but he helped to redefine the stereotype. I am so happy now.
Response from the owner Replied: Thank you Taeyoung for the review! We are pleased Perry was able to assist you with your purchase! Have a wonderful day!
Google Review
- February 20, 2020
I came in from out of town to purchase a used car for my daughter. Most of the details for the purchase we in place before my arrival. I was in and out in just over an hour and was a flawless transaction. I highly recommend Mercedes Benz of Wilsonville for a hassle free buying experience.
Response from the owner Replied: Mr. Jones, thank you for the wonderful sales review! We are happy you were able to get something your daughter would love! Enjoy the new vehicle!
Google Review
- February 16, 2020
Best service by far I was there for an oil change. I was told it will be done in 90 min and it was done in 90min plus fixing recall on the vehicle. Ive lease 7 Mercedes-Benz in total so far and I very do hope that this will be my new Mercedes dealership to go to. My last dealership that Ive lease...
Response from the owner Replied: Wow, Siri! Thank you for the wonderful review. We're pleased our service team went above and beyond to perform your service in a timely manner! We appreciate your trust in us and hope to see you again for your future services. Have a great day!
Facebook - Web Review
- February 14, 2020
The best thing about Mercedes Benz of Wilsonville is the people!
Mercedes-Benz of Wilsonville Replied: We appreciate your review and kind words, Sean! We have a fantastic team with us and are thrilled you agree. We appreciate your business and look forward to seeing you again. Have a great day!
Google Review
- February 13, 2020
Response from the owner Replied: Bryan, thank you for taking time out of your day to leave us a review! We appreciate that and your business. We hope to be of service to you again in the future! Have a great day.
Google Review
- February 12, 2020
Response from the owner Replied: Tony, we're pleased to see you enjoyed your experience here! Thank you for taking a moment to give Mercedes-Benz of Wilsonville a 5-star review. We hope to see you again.
DealerRater Review
- February 10, 2020
I find MB of Wilsonville to provide excellent and honest service. I have never been given the impression that they were trying to sell me other work than what I came in to have done. They are always courteous, prompt and thorough. I highly recommend them over the Portland and Beaverton MB dealers...
Google Review
- February 04, 2020
The dream dealership to be a part of. My experience with the service department has been phenomenal. The people are very nice and the visiting experience feels nothing less than luxurious. 5/5
Response from the owner Replied: Ivan, we greatly appreciate you taking the time to write this 5-star review on our dealership! We are so happy to hear you've received phenomenal, luxurious service from our staff. Thank you for your business and we look forward to seeing you again.
Google Review
- February 04, 2020
Our experience buying from Sean Day was fantastic! We leased a car from Sean a few years ago and that was a great experience. When we came back to find out what our options were at the end of the lease, Sean was able to negotiate a better deal than we could get from Mercedes to buy out our lease. We...
Response from the owner Replied: Wow, I am so glad to hear that you had a great experience with Sean. It is great that he could assist you, so that you could own your vehicle! We appreciate you taking the time to leave our team such a stellar review. Thank you so much for visiting us at Mercedes Benz of Wilsonville. I hope you had a great rest of your day!
DealerRater Review
- February 04, 2020
Brent and all the team were very helpful. They were able to get the job done and have us on the road to make the crossing to Vancouver.
Google Review
- February 03, 2020
Response from the owner Replied: Pamela, thank you so much for the 5-star review. We appreciate you sharing your experience with us. We are glad it was a great one. Have a great day!
Google Review
- February 03, 2020
Response from the owner Replied: Erik, we greatly appreciate you sharing your 5-star experience with us. Thank for you visiting Mercedes-Benz of Wilsonville. Have a great day!
Google Review
- February 02, 2020
Tried to use the other guys in town because they were more convenient but honestly, MB of wilsonville has a larger selection of cars and they really try to work with you. I've gone to them twice now and they haven't disappointed yet. Evan and Zack were great, not pushy and I felt like they pushed...
Response from the owner Replied: Lloyd, thank you for sharing your experience with us. We are so glad that you decided on paying us a visit, as we try to have the widest selection of vehicles for our guests. Your loyalty does mean a lot to us and we cannot wait to have you back. Thank you again for choosing Mercedes-Benz of Wilsonville. Have a great day.
Google Review
- February 01, 2020
Service was exactly as expected, very friendly and accommodating staff.
Response from the owner Replied: Katie, thank you so much for sharing your 5-star experience with us. We appreciate the feedback. It makes me glad to hear that our team was friendly and accommodating. We always aim to exceed expectations. Have a great day and thank you for visiting us at Mercedes-Benz of Wilsonville.
Google Review
- February 01, 2020
Every person that I had contact with was wonderful to work with! My sales person, Lisa Upex, and I clicked right away. Taylor showed me how to use all of the technology. The car is amazing and it drive itself on the highway! Brian in financing is very nice and made the process super easy. Everyone...
Response from the owner Replied: Dr. Ortner, thank you so much for taking the time to share your experience with us. It is amazing that you felt comfortable and personable with Lisa and that Taylor could show you all the features on your new Mercedes. The fact that you had a great experience all the way through finance makes me truly happy that our team could make the whole process smooth and hassle-free.I am so glad you are enjoying your purchase! Have a great day and thank you for choosing Mercedes-Benz of Wilsonville.
Cars.com Review
- February 01, 2020
Every person on the team is great to work with! My sales person, Lisa Upex, was great! Taylor showed me how to use all of the technology in the car. Brian in financing made the process super fast and easy. Everyone there is seems really happy in their job. I enjoyed every minute that I was there.
Google Review
- February 01, 2020
Response from the owner Replied: Toby, thank you for taking the time to leave our team a review. It makes me glad to know you had a 5-star experience. We greatly appreciate it. Have a great day.
Google Review
- February 01, 2020
Our experience with Evan Whitaker was fantastic. We are super happy with the 2020 GLC 300 that we purchased. The staff was very helpful in doing the paperwork with us and helping us to learn how to operate all the many features of the vehicle.
Response from the owner Replied: Dorothy, I am so glad to hear that you had a fantastic experience with Evan and the rest of our team. We are over the moon that you are enjoying your new Mercedes-Benz GLC300. We are always here to help. Thank you so much for sharing your experience with us. Have a great day and congratulations on your new vehicle!
DealerRater Review
- February 01, 2020
Great customer service and a loaner car waiting for me upon arrival so I could return to work quickly. I highly recommend Wilsonville Mercedes-Benz.
Google Review
- February 01, 2020
Response from the owner Replied: Harj, we appreciate you taking the time to leave our team a review. I'm glad to hear that you had a great experience with us. I hope you have a great day.
Google Review
- January 31, 2020
Response from the owner Replied: Amanda, thank you so much for taking the time to share your 5-star experience with us. Our team appreciates the feedback. Thank you for visiting us at Mercedes-Benz of Wilsonville. Have a great day!
Google Review
- January 31, 2020
Response from the owner Replied: Thank you for the great review, Ingrid! We really appreciate you taking the time to leave one. Have a great day!
Google Review
- January 31, 2020
Response from the owner Replied: Thanks for the great review, John! We can't wait to help you next time. Have a great day!
Google Review
- January 31, 2020
Response from the owner Replied: Thanks for the great review, Keith. We really appreciate you taking the time to leave one. Have a great day!
Google Review
- January 31, 2020
Response from the owner Replied: Thank you for the great review, Kevin! Can't wait to provide the same great service during your next visit. Have a great day!
Google Review
- January 31, 2020
Jamie and Aaron were extremely helpful with our Rubicon purchase yesterday. After arriving mid morning Jamie took the time to walk me all over the lot looking at different Wrangler configurations. After deciding on the Rubicon Jamie and Aaron made everything happen very quickly and efficiently. I...
Response from the owner Replied: Thank you for the 5-star review, Bill! We are pleased to hear you found the vehicle you wanted with the help from Jamie and Aaron! We hope to see you again soon, have a great day!
Facebook - Web Review
- January 31, 2020
Very good service! Staff is very polite and helpfull!
Mercedes-Benz of Wilsonville Replied: Thank you for the recommendation, Tihomir! We pride ourselves on providing the best possible customer service, and are happy to hear we did just that! We hope to serve you again soon, have a great day!
Google Review
- January 31, 2020
They did a fantastic job and answered all my questions
Response from the owner Replied: William, our team always aims to exceed expectations so it makes me glad to hear that you were taken care of. Thank you so much for visiting us at Mercedes-Benz of Wilsonville. Have a great day.
Facebook - Web Review
- January 31, 2020
I just bought my second Mercedes from Wilsonville Mercedes-Benz! Their customer service is amazing, from sales to finance to walk through! A truly pleasant experience!
Mercedes-Benz of Wilsonville Replied: Thank you for the recommendation, Karma! We are pleased to hear we were able to assist you in your second Mercedes purchase! We pride ourselves on our great customer service and are happy we provided you that! Have a great day!
Google Review
- January 31, 2020
Perry Thompson was great to deal with on lease.
Response from the owner Replied: Thank you for the amazing review, Lawrence. We only hear great things from Perry's customers, we're lucky to have him. Thank you for taking the time to leave a review. Have a great day!
DealerRater Review
- January 31, 2020
What a huge difference, wilsonville Mercedes dealership service is 100% better than Beaverton dealership.First off they had the loaner car ready to go, had very nice helpers to get belongings and car seat out. Darren James needs a pay raise very excellent deal with. My car was ready and clean when I...
DealerRater Review
- January 31, 2020
Great costumer service they did everything as promised will definitely recommend to anyone looking for good quality service will definitely keep getting my car service from them thanks for everything
DealerRater Review
- January 31, 2020
Mercedes of Wilsonville did a great job replacing the passenger airbag and replacing the rear brakes. Shakshi was very helpful in answering questions and keeping me informed.
DealerRater Review
- January 31, 2020
Best service! Very professional staff and excellent customer service skills! Evan was knowledgeable and made sure i was taken care of I got the deal i wanted. I look foward to doing business with them again
Google Review
- January 31, 2020
Wonderful service. Easy to pickup loaner. I was kept apprised if the repair status in a regular basis. First class customer service!
Response from the owner Replied: Wow! Amazing review, Sandra! We're so happy to hear that your service was seamless and easy. Can't wait to provide the same first class service next time. Thank you for leaving this great review. Have a great day!
Google Review
- January 31, 2020
Mercedes of Wilsonville is a great place to do business not only do they care when the are selling you a car but the care doesnt ever stop after the sell. That speaks volumes.
Response from the owner Replied: Absolutely amazing review, Charlene! We're so happy to hear that every aspect of our dealership meets your standards of service. We live to make you happy! Thank you for leaving a review and have a great day!
CarGurus Review
- January 29, 2020
This is the 2nd Mercedes Ive purchased from Wilsonville Mercedes and both times I dealt with Brandon King. Brandon is a very nice person, very...
Google Review
- January 28, 2020
Response from the owner Replied: Thank you for the great review, Kristin! We really appreciate you taking the time to leave one. We can't wait to provide that same service during your next visit. Have a great day!
Google Review
- January 28, 2020
Fast and easy service
Response from the owner Replied: Thank you for the great review, Yvette! We really appreciate you sharing your experience. Have a great day!
Google Review
- January 28, 2020
Always so courteous, agreeable and prompt. They make me feel like am the only person in the world with a Mercedes! They give very logical advice, never wanting you to spend more money than is absolutely necessary! Highly recommend. Wish all garages were like this!
Response from the owner Replied: Amazing review, Lynn! We take customer service as a top priority and we're glad that it shows. We also pride ourselves in having the best customers! Thank you for taking the time to write a review. Have a great day!
Google Review
- January 28, 2020
Overall, and once Jeff Maddox was involved, everything went very well. I bought my car via the web, and had it shipped to Texas. The car is in transit at this time. Jeff is communicative, has his facts in order, and returns calls and emails in a reasonably timely manner. My recommendation to the...
Response from the owner Replied: We greatly appreciate your review, Keith! Jeff is a fantastic member of our sales team; we are pleased to hear he took great care of you during your car buying experience. We hope you thoroughly enjoy your new vehicle. Please reach out if you need anything from us in the future!
DealerRater Review
- January 27, 2020
Incredible car buying experience. Easy, seamless and they worked a great deal to get me in the car of my dreams! Dont hesitate to run to Mercedes-Benz of Wilsonville for your next new car.
Google Review
- January 26, 2020
Response from the owner Replied: Thank you for the great review, Molly! We really appreciate you taking the time to leave one. Have a great day!
Google Review
- January 26, 2020
Response from the owner Replied: Thank you for the excellent review, Teri! We really appreciate you taking the time to leave one. Enjoy the rest of your week!
Google Review
- January 26, 2020
Im crazy busy working 60+ hour weeks in Redmond, Washington so I dont have time to haggle with cheesy charlatan salespeople. I need a good price, via email, and one that doesnt insult my intelligence. Wilsonville has always given me great prices that were thousands less than local dealerships, so...
Response from the owner Replied: Amazing review, Ron! We're so happy to hear that you trust us as being a reliable, honest dealer that will always provide the best price and service. We can't wait to help you next time and thank you so much for taking the time to leave a review. Have a great day!
DealerRater Review
- January 26, 2020
My purchasing experience was efficient and painless with Perry Thompson. I knew which vehicle I wanted and after a couple of phone calls and email exchanges we had a deal. I live in Seattle but made the trip to Wilsonville to pick up my new M. My experience at the dealership was enjoyable as well.
Google Review
- January 26, 2020
Very well satisfied with the sales and service staff. Felt that they were really interested in responding to my questions and issues.
Response from the owner Replied: Thank you for the great review, Donald! We were happy to help during your visit. Can't wait to help next time. Have a great day!
CarGurus Review
- January 25, 2020
Sean was very helpful and the whole experience was really great. Start to finish.
CarGurus Review
- January 25, 2020
Responsive and professional dealer
Google Review
- January 24, 2020
Very nice and clean place. A pleasure to wait until the service is done!
Response from the owner Replied: Thank you for sharing your experience! We really appreciate you taking the time to do so. Have a great day!
Google Review
- January 24, 2020
I had a great buying experience. Sean and Hillary were extremely helpful and easy to work with! My car is awesome. The deal was so good that I drove from Central Washington to get it.
Response from the owner Replied: Thank you so much for the amazing review, Dave! And thank you for driving all the way out from Central Washington to check out Mb Wilsonville! Sean and Hillary make a great team and we're lucky to have them. Thank you for taking the team to share your experience and have a great day!
Cars.com Review
- January 24, 2020
Brandon did an awesome job guiding me through the leasing process. Im very happy with the deal I received and the car is amazing. Thanks again
Google Review
- January 24, 2020
Response from the owner Replied: Thank you for the great review, Mike! We really appreciate you taking the time to leave one. Can't wait to help you next time. Have a great day!
Google Review
- January 24, 2020
I went in for an oil change. Was treated as if I we're a VIP from the moment I drove into the shop. Everyone's so nice.I decided to wait in the lounge which is amazing,from the music, your choices of what to drink and snacks (all at no cost). They have an espresso bar that is awesome. Everything is...
Response from the owner Replied: Thank you for the amazing review, Sherry! We definitely try to make the best experience at our dealership and we're glad that is shows! Thank you for sharing and we can't wait to help you next time. Have a great day!
Google Review
- January 24, 2020
Response from the owner Replied: Thank you for the great review, Debi! We really appreciate it and we can't wait to help you next time. Have a great day!
Google Review
- January 24, 2020
Best service department Ive ever worked with ( and Ive worked with a lot ). Never say the word no. Always do exactly as they say. Darren is the absolute best. Actually look forward to going in. Always a very pleasant experience. Great people make a great company. Great place.
Response from the owner Replied: Amazing, Brian! It's so true, great people make a great company and that's what so special about the environment at MB Wilsonville. We love Darren, he's an essential part of the team and we're lucky to have him. He can't wait to help you next time. Have a great day!
DealerRater Review
- January 24, 2020
Brandon is a great salesman, made me feel confident that I was getting a great deal and car. Thanks again Brandon, Ill be back before you know it.
DealerRater Review
- January 24, 2020
They were very respectful of my needs and did all they could to insure that I was pleased with the results. The service continued to be outstanding.
Yelp Review
- January 24, 2020
We went to Service today , As a drop in customer , just for new Wipers ... I was greeted by a rep immediately , ushered in to tell them what we needed , was attended to by Numerous AWESOME employees, even the Cashier in parts was fabulous !! This business knows how to take care of their customers !!...
Google Review
- January 23, 2020
Shaq is the best service advisor I have ever had! In a crazy world he is always kind and professional. He always asks about my Son's and takes the time to explain to me what my car needs and how much it will cost! Both my Husband and I look forward to seeing him.
Response from the owner Replied: Thank you for the amazing review, Kristin! Shak is very happy to hear that you are pleased with his service. The great relationships that we form with our customers is what makes what we do so enjoyable! He can't wait to help you and provide the same quality service next time. Have a great day!
Google Review
- January 23, 2020
Response from the owner Replied: Thanks so much for the review, Robert! Can't wait to help you next time. We really appreciate you taking the time to leave a review. Have a great day!
Google Review
- January 23, 2020
Response from the owner Replied: Thanks so much, Noha! It was a pleasure having you at our dealership and we can't wait to serve you next time. Have a great day!
Google Review
- January 23, 2020
Response from the owner Replied: Thanks for the great review, Robert! We really appreciate you taking the time to leave one. Have a great day!
Google Review
- January 22, 2020
Response from the owner Replied: Thank you for leaving a great review, Joseph! We really appreciate it. Have a great day!
DealerRater Review
- January 22, 2020
Helpful and professional service provided. I had a great experience here and I would recommend Mercedes Benz of Willsonville to anyone. Highly recommend. Overall great experience
Google Review
- January 21, 2020
Excellent speedy service with no snobbish attitude. Well done!
Response from the owner Replied: Thank you for the amazing review, Scott! We can't wait to provide the same high quality during your next visit. Thanks again and have a great day!
Facebook - Web Review
- January 21, 2020
Fabulous experience with Hillary Griffith! In N Out in 60 minutes vroom, vroom
Google Review
- January 21, 2020
Chincha was amazing throughout a long process. I shopped multiple dealers and multiple different brands. She was friendly courteous and knowledgeable. Everyone Ive interacted with has been very helpful and made the process seamless. An important part of the decision making process for me is...
Response from the owner Replied: Thank you for the amazing review, Nick! Chincha is great and we're lucky to have her. We're so happy that we helped you find a car that suited your needs and you had a pleasant experience. We do take customer service as a priority and we're glad that it shows. Thank you so much for taking the time out of your day to leave a review. Have a great day!
Google Review
- January 21, 2020
Response from the owner Replied: Thank you for leaving a great review! We really appreciate it and can't wait to help you next time. Have a great day!
Google Review
- January 21, 2020
Response from the owner Replied: Thank you for the great review, Tony! We really appreciate you taking the time to leave one. Have a great day!
Google Review
- January 21, 2020
Best dealership iv ever been to everyone is so friendly and helpful no pressure
Response from the owner Replied: Thank you for the amazing review, Jasper! Our customers are our first priority and we're so happy that it shows. Have a great day!
Yelp Review
- January 21, 2020
Top notch dealership and I would never shop anywhere else. Bought 4 cars here custom ordered. We've been coming here for 13 years and the service team is amazing always going over the top to ensure the best service. Thank you Mercedes Benz of Wilsonville!
Yelp Review
- January 21, 2020
Top notch dealership and I would never shop anywhere else. Bought 4 cars here custom ordered. We've been coming here for 13 years and the service team is amazing always going over the top to ensure the best service. Best loaner cars ever too! BThank you Mercedes Benz of Wilsonville!
Google Review
- January 20, 2020
Response from the owner Replied: Thanks for the great review, Rose! We really appreciate you taking the time to leave one. Have a great day!
Google Review
- January 20, 2020
Quick efficient and well documented fixes no pressure on suggestions for more items that need attention
Response from the owner Replied: Thank you for leaving the great review, Don! We're so happy to hear that your service was no pressure and you got everything taken care of! We really appreciate you leaving a review. Have a great day!
Google Review
- January 20, 2020
On time, polite, great neat job. Wonderful workers!
Response from the owner Replied: Thank you so much, Kathleen! It really means a lot to us for you to leave a great review. Everyone in our service department can't wait to help you next time. Have a great rest of your week!
Google Review
- January 20, 2020
Excellent service, price, expediency and timeliness in communications. 5 starts for sure!
Response from the owner Replied: Thank you so much, Yan! Our service department is amazing and we're glad that it shows. Can't wait to see you next time. Have a great day!
Google Review
- January 20, 2020
Wonderfully charismatic and heartfelt sales people. The entire staff will go out of their way to make you feel comfortable. Would recommend to anyone in the market for a new/used vehicle. Keep up the great work!
Response from the owner Replied: Wow! Amazing review, Michael! We're beyond pleased to hear that you had a great car buying experience. We pride ourselves in putting the customers first at MB Wilsonville and were glad that it shows. Thank you for taking the time to leave a review. Have a great day!
Google Review
- January 19, 2020
Response from the owner Replied: Amazing review, Carman! We can't wait to see you again to provide that same quality service. Thank you for taking the time to leave a review. Have a great day!
Google Review
- January 18, 2020
Excellent customer service!
Response from the owner Replied: Thank you, Amber! We really appreciate you leaving a great review. We can't wait to help you with the same excellent service during your next visit. Have a great day!
Google Review
- January 18, 2020
Response from the owner Replied: Thank you for the great review, Jean-Claude! We really appreciate you taking the time to leave one. Have a great day!
Google Review
- January 18, 2020
Fabulous experience with Hillary! No nonsense, so genuine and extremely professional. Price was negotiated in 20 minutes and and entire loan process and delivery took less than 60 minutes. Highly recommend. One of the best car buying experiences in 40+ years (and 20 some cars)!
Response from the owner Replied: Wow, Rob, Thank you so much for sharing your experience and the amazing review. We have been so lucky to have Hillary on our team. We appreciate your business and will work hard to keep your loyalty. Have a great day!
Google Review
- January 18, 2020
Very good service! Thank you!
Response from the owner Replied: Thank you for the 5 star review. We appreciate you! Have a great day!
Google Review
- January 18, 2020
Great service. I couldn't ask for better. Pat harm
Response from the owner Replied: Thank you, Pat, for the awesome review. We appreciate your business and look forward to seeing you again. Have a great day!
Google Review
- January 18, 2020
Absolutely the best place for your Benz! We have 2 MBs and have been going here for years, the service just gets better!
Response from the owner Replied: Wow, Debbie, thank you for this amazing review. We appreciate your business and your loyalty. We will work hard to continue to impress. Have a great day!
DealerRater Review
- January 18, 2020
Mercedes Benz of Wilsonville's remote service is just excellence in customer service. It is so easy to schedule. Logan and Luke are incredibly friendly and professional. It is so very convenient not to have to drop the vehicle at the dealership for service, and have it done at your home.
DealerRater Review
- January 18, 2020
Very communicative throughout the service. Explained all options with no pressure to go the more expensive route. The loner vehicle is an added bonus. Thumbs up.
DealerRater Review
- January 18, 2020
Customer service is ALWAYS wonderful...easy to book your service. Speedy check out. Inviting service area that is always immaculate! Everyone is friendly with smiles! Y
CarGurus Review
- January 18, 2020
So far communication has been good. I will update once I visit the dealership.
CarGurus Review
- January 17, 2020
They had what I ultimately was looking for. No nonsense dealer. Sales guy was great. I bought the 911 for just under asking price and feel it was a good deal.
Google Review
- January 16, 2020
Chick in service is the man!! Thank you!!
Response from the owner Replied: Thank you, Kevin, for the great review. And we agree that chick is awesome. Have a great day!
Google Review
- January 16, 2020
Response from the owner Replied: Thank you Andres, it's great to receive a 5-star from our customers. We appreciate your business and look forward to working with you again in the future.
DealerRater Review
- January 16, 2020
Evan was very capable and user friendly. We would definitely contact him for future needs. It is important that sales people are comfortable with knowledge of the product, and Evan was.
Google Review
- January 15, 2020
Although completing paperwork took a while, the drive and sealing the deal were straight forward and we got the vehicle we wanted! Delivery will occur this week once dealer service is complete. Looking forward to many years of service. Thanks!Second purchase experience was much better than the...
Response from the owner Replied: Thank you for taking the time to write us such a kind worded review, George. We look forward to seeing you again throughout the years. Have a great day and enjoy your new vehicle!
DealerRater Review
- January 15, 2020
The service at the Mercedes dealer was wonderful. Easy to make an appointment.Mr Alan Hardie, was very thoughtful and took care of all our needs. Award winning service.
Google Review
- January 14, 2020
Response from the owner Replied: Paul, we appreciate your for taking the time to leave a review. Thank you and have a great day!
DealerRater Review
- January 14, 2020
This visit gets a 10 for immediate attention informative service and Darren James sets a good example for business excellence in dealing with customers On a side note it is great to have your employee standing from an ergonomic perspective but the mats are marginal please take a moment to check...
Google Review
- January 13, 2020
Very nice and showed us every details about the car. Wonderful experience..
Response from the owner Replied: Sung Chun, thank you for your kind words and for taking the time to leave a review. We appreciate your business and look forward to working with you again in the future.
Google Review
- January 12, 2020
Response from the owner Replied: Mr. & Mrs. Van Den Berg, Thank you for taking the time to leave a review and have a nice day!
Google Review
- January 12, 2020
Response from the owner Replied: Thank you Denise, for the wonderful 5-starr review and have a nice day!
Google Review
- January 12, 2020
Most fabulous place ever to buy a car! Just purchased our second vehicle from them. The entire process from start to finish was a pleasurable experience. The finance manager is fantastic.
Response from the owner Replied: Stacy, thank you for taking the time to leave a review and for sharing your recent experience with all. We love hearing positive feedback for everyone. We appreciate your business and look forward to working with you again in the future.
DealerRater Review
- January 12, 2020
The mobile van service is a wonderful service the Mercedes offers for us Vancouve residents. Then you add in Logan and you have a award winning service team. Keep up the great work.
Google Review
- January 11, 2020
Response from the owner Replied: Richard, thank you for your kind review, it was our pleasure to assist you with your repairs and appreciate your business and look forward to working with you again and have a great day!
Facebook - Web Review
- January 11, 2020
Bought a 2020 GLE with AMG Pkg. Great team and excellent experience! If you get a chance to work with Evan you will be glad you did.
Mercedes-Benz of Wilsonville Replied: Thank you for your review, Michael! We are glad you had a great buying experience with Evan and our dealership! We appreciate your business and hope you enjoy your new vehicle! Have a great day!
Google Review
- January 11, 2020
Response from the owner Replied: Rebecca, thank you for taking the time to leave a review and have a great day!
Google Review
- January 11, 2020
Buying a car at Wilsonville Mercedes was easy and actually a pleasure, the staff was responsive and worked to locate the right vehicle. Zac was particularly knowledgeable and helpful. An unexpected pleasant experience well done!
Response from the owner Replied: Dr. Bowen, Thank you for taking the time to leave a review and your kind words for the work Zac who made your buy experience pleasant. We appreciate your business and look forward to working with you again in the future.
DealerRater Review
- January 11, 2020
Used mobile service to complete takata air bag recall. Technicians were friendly and completed task efficiently. Great job! Even put the cover back on my RV when finished.
Google Review
- January 11, 2020
Response from the owner Replied: Jamie, we appreciate your for taking the time to leave a review. Thank you and have a great day!
Google Review
- January 09, 2020
My wife and I both have our cars serviced by Mercedes of Wilsonville. They do a great job and are very professional. Work has been done promptly with no issues. Our Service Advisor Michael Stone is a pleasure to work with.
Response from the owner Replied: Tom, thank you for your kind review and your praise Michael work as your advisor. It was our pleasure to assist you with your repairs and appreciate your business and look forward to working with you again in the future.
DealerRater Review
- January 09, 2020
Great service as always! Even as busy as they were Alan and the tech were able to find a few minutes to diagnose And repair my Sprinter in time to rescue my travel plans.
Google Review
- January 08, 2020
Response from the owner Replied: Hi Ian! Thank you for taking the time to rate your experience at Mercedes-Benz of Wilsonville. We greatly appreciate the honest feedback. Have a great day!
DealerRater Review
- January 08, 2020
I couldnt be any happier with the way Im treated at Mercedes-Benz of Wilsonville. Ill admit, Ive got an addiction to pretty cars, so getting news ones every two or so years is my regular thing. The sales side always goes out of there way to greet you and make you feel important. Dave Richardson has...
Google Review
- January 07, 2020
Response from the owner Replied: Janae, thank you for taking the time to give Mercedes-Benz of Wilsonville a 5-star rating! We greatly appreciate your business and feedback. Have a great day!
Google Review
- January 07, 2020
Response from the owner Replied: Doug, thank you for taking the time to rate your experience with Mercedes-Benz of Wilsonville. We greatly appreciate the positive feedback and hope to see you again!
Google Review
- January 07, 2020
Response from the owner Replied: Thank you for giving Mercedes-Benz of Wilsonville a 5-star rating, Lisa! We hope to see you here again.
Google Review
- January 07, 2020
Michael Stone the service advisor did a great job meeting expectations and the technicians did an equally good job on the service required.
Response from the owner Replied: Thank you for leaving such a great review on Michael and our technicians, B K! We're pleased to hear they met your expectations. Thank you for trusting us with your vehicle. Have a great day!
DealerRater Review
- January 07, 2020
Sean Curry did an excellent job of communication regarding the servicing needs of my ML550. He was both very friendly and fully professional. I was fully satisfied.
DealerRater Review
- January 07, 2020
I Appreciate the high-level of customer service and detail to my service needs when I stopped in to get my first oil change. Ill definitely be returning to Mercedes Benz of Wilsonville to get my vehicle serviced going forward. Thanks, Edel
Google Review
- January 06, 2020
Always very professional and helpful
Response from the owner Replied: Thank you for giving our dealership a 5-star review, Mohammad! We're happy to hear our staff has always been professional and helpful to you. We always aim to provide the best service. Have a great day!
Google Review
- January 06, 2020
Response from the owner Replied: Thank you very much for giving Mercedes-Benz of Wilsonville a 5-star rating, Lilly! We're pleased to see you enjoyed your experience with us and we hope to see you again!
Google Review
- January 06, 2020
Very personable, not rushed, accommodating, best car buying experience I've ever had!
Response from the owner Replied: Lisa, congratulations on your newly-acquired vehicle! We greatly appreciate your 5-star review and business. We look forward to seeing you here again!
Facebook - Web Review
- January 06, 2020
Perfect
Mercedes-Benz of Wilsonville Replied: Lilly, Thank you for taking the time to leave us this recommendation. We appreciate you. Have a perfect day!
Facebook - Web Review
- January 06, 2020
Perfect
Mercedes-Benz of Wilsonville Replied: Lilly, Thank you for taking the time to leave us this recommendation. We appreciate you. Have a perfect day!
Google Review
- January 06, 2020
Nathan was very professional, customer service oriented, and had good technical knowledge of my vehicles maintenance. The service center accommodated my service despite being booked out a ways and the loaner car was critical to making this happen since Wilsonville is not exactly convenient to...
Response from the owner Replied: Trevor, thank you for writing this fantastic review on Nathan and our service team! We're pleased to hear they went above and beyond for you and were able to service you in a timely manner. Thank you for trusting us with your Mercedes-Benz. We hope to see you again!
Google Review
- January 05, 2020
Response from the owner Replied: Hi Jim! Thank you for taking a moment to give Mercedes-Benz of Wilsonville a 5-star rating. We greatly appreciate the feedback and we hope to see you again soon!
Google Review
- January 05, 2020
Response from the owner Replied: Thank you for giving our dealership a 5-star rating, Jill! We're happy to see you enjoyed your experience with us. Have a great day!
Google Review
- January 05, 2020
Quick, courteous, perfect service
Response from the owner Replied: Thank you for writing a 5-star review on your experience at Mercedes-Benz of Wilsonville! We're happy to hear our staff gave you quick, courteous, and perfect service. We always aim to provide the best of the best! We hope to see you again.
Google Review
- January 05, 2020
No stress buying experience and I like using the Costco buying program. Will go back to this dealer for all maintenance as well.
Response from the owner Replied: Corey, thank you for the amazing review. We appreciate your loyalty and look forward to working with you again. Have a great day!
Google Review
- January 04, 2020
Response from the owner Replied: Thank you for giving Mercedes-Benz of Wilsonville a 5-star rating, Alex! We greatly appreciate your feedback and business. We look forward to seeing you here again!
DealerRater Review
- January 04, 2020
Wilsonville is an excellent dealer. they were very cordial and helpful. You feel like family and its good to be a part of the Mercedes clan. Thank you so much.
Google Review
- January 03, 2020
Response from the owner Replied: Brian, thank you for the wonderful 5-star review and we look forward to working with you in the future. Happy New Years!
Google Review
- January 03, 2020
Response from the owner Replied: Alexandr, thank you for the five star review! Have a wonderful day!
Google Review
- January 03, 2020
Always an amazing experience with Mercedes Benz of Wilsonville.
Response from the owner Replied: Thank you Zee for the excellent review! Have a great day!
DealerRater Review
- January 03, 2020
MB of Wilsonville always takes good care of my service needs in a timely fashion, quality loaner vehicles & communicates well. My car is ready and clean when they estimated.
Google Review
- January 02, 2020
Response from the owner Replied: Thank you Chuck for the five star review! Have a fantastic day!
DealerRater Review
- January 01, 2020
Everyone was very personable. Zach showed several cars with no pressure and explained each one. Edwin spent unhurried time with the finance details. Looking forward to interacting with Taylor when we pick up the car.
Google Review
- December 31, 2019
Very courteous and professional experience. Excellent customer service. Thanks!
Response from the owner Replied: David, thank you for writing a 5-star review on our team at Mercedes-Benz of Wilsonville! We're thrilled to hear you had an excellent experience here. We look forward to seeing you again!
Google Review
- December 31, 2019
An exceptional, no pressure car buying experience. Dealer ordered the car from the factory to my specifications. 95% of the transaction was conducted via email with the Internet Manager, Mr. Brandon King. Mr. King was diligent in keeping me apprised of the progress of the vehicle from the point...
Response from the owner Replied: Thank you Michael for the wonderful sales review! We are pleased to hear about your experience with Brandon! Have a wonderful day and enjoy the new vehicle!
DealerRater Review
- December 31, 2019
I have taken my cars to Wilsonville MBZ for at least five years and I am always satisfied with their work and the personal interactions with their customers. You will not be disappointed.
DealerRater Review
- December 31, 2019
I have taken my cars to Wilsonville MBZ for at least five years and I am always satisfied with their work and the personal interactions with their customers. You will not be disappointed.
Google Review
- December 30, 2019
Response from the owner Replied: Thank you for the 5-star review, Jonathan. Happy Holidays!
Google Review
- December 30, 2019
Response from the owner Replied: Thank you for the 5-star rating, Steve! We hope to see you here again. Have a great day!
Google Review
- December 30, 2019
Response from the owner Replied: Thank you for taking the time to give Mercedes-Benz of Wilsonville a 5-star rating, Frank! We greatly appreciate your business and hope to see you again.
Google Review
- December 30, 2019
Response from the owner Replied: Thank you for sharing your experience with us, Christopher. Happy Holidays!
Google Review
- December 30, 2019
Response from the owner Replied: Thank you for rating your experience with us, JJ! We're happy to hear you enjoyed your visit here. We hope to see you again!
Google Review
- December 30, 2019
Response from the owner Replied: Thank you for giving Mercedes-Benz of Wilsonville a 5-star rating, Zenghui! We hope to see you again. Have a great day!
Google Review
- December 30, 2019
Response from the owner Replied: Justin, thank you for giving our dealership a 5-star rating. We greatly appreciate the feedback and hope to see you again!
Google Review
- December 30, 2019
Response from the owner Replied: Ching, thank you for giving Mercedes-Benz of Wilsonville a 5-star rating! We hope to see you again!
Google Review
- December 30, 2019
Response from the owner Replied: Thank you for taking a moment to rate your experience at our dealership, James! We greatly appreciate the 5-star rating and hope to see you again!
Google Review
- December 30, 2019
Response from the owner Replied: Thank you for taking the time to leave a 5-star review for our dealership, Jod! Have a happy new year!
Google Review
- December 30, 2019
Response from the owner Replied: Salvador, thank you for giving Mercedes-Benz of Wilsonville a 5-star rating! We're happy to hear you enjoyed your experience with us. We look forward to seeing you again.
Google Review
- December 30, 2019
Response from the owner Replied: Guowen, we appreciate you taking the time to provide honest feedback about your experience! We hope to see you here again. Have a great day!
Google Review
- December 30, 2019
Went to Mercedes of Beaverton to purchase an 2020 Cla 250 4 matic for my mom. I used to work with them before and had decent experiences. However, this time is different. Sale is full of new guys and greed. They said 8% is the best they can do for the new car 2020. I picked up a phone and call...
Response from the owner Replied: Thank you Tommy for the amazing review! We are happy to hear about your sales experience and hope to see you for service on your new AMG in the future! Have a great day!
Google Review
- December 30, 2019
Quick in and out.....easy to say up
Response from the owner Replied: Thank you for taking the time to give Mercedes-Benz of Wilsonville a 5-star review, Eileen! We hope to see you here again.
Google Review
- December 30, 2019
My appointment started on time, I was kept aware of everything that was happening with my vehicle, all pricing was presented to me up front, and I had a comfortable waiting area. It was exactly the experience Id hope for, and its exactly what I got!
Response from the owner Replied: Thank you D.Case for the fantastic review! Have a wonderful day!
Google Review
- December 30, 2019
Brandon and Grace did a terrific job. Dont let Brandon do the test drives, he takes it to another level! You will buy after you drive!
Response from the owner Replied: Stuart, thank you for giving Brandon and Grace a 5-star review! We greatly appreciate the positive feedback. Congratulations on your new vehicle; we hope you thoroughly enjoy it!
Google Review
- December 30, 2019
Rich Heller was great to work with and lived up to his customer service commitments 100%. If I was buying a new Mercedes I would drive the 200 miles to Wilsonville Oregon to buy it from Rich
Response from the owner Replied: Roger, thank you for taking the time to write this fantastic review on Rich and our dealership! We're so happy to hear Rich took great care of you and delivered the best service. Thank you for being a loyal customer. We look forward to seeing you again!
Google Review
- December 30, 2019
Absolutely loved working with Chincha and Hillary! They helped me narrow down the options to the best car suited for me and worked with their sales manager to get the best deal possible!
Response from the owner Replied: Thank you for giving Chincha and Hillary a 5-star review, Rachel! We're pleased to hear they were so helpful to you and got you into the best-suiting vehicle! We hope you thoroughly enjoy it. Have a wonderful day!
Google Review
- December 30, 2019
Amazing service. Thank you all and Happy New Year!
Response from the owner Replied: Thank you for the positive feedback and 5-star review! We greatly appreciate your business and hope to see you again soon!
Google Review
- December 30, 2019
We leased a new 2018 C300 two years ago here. This was the easiest purchase ever. They gave us the best price, and weve checked, without any pressure. It took about 15 minutes to agree on a deal. The service is excellent and we couldnt be happier.
Response from the owner Replied: Kenneth, thank you for giving Mercedes-Benz of Wilsonville a 5-star review! We're pleased to hear your purchase experience with us was excellent all around. We greatly appreciate your business and hope to see you again!
Google Review
- December 30, 2019
Lisa At Wilsonville Mercedes dealership was beyond amazing professional and went above and beyond to make sure I walked away with not just what I wanted but so much more! She absolutely took care of me and held my hand through the whole process. I went to multiple dealerships that day and by far...
Response from the owner Replied: Yana, thank you for the kind words, positive feedback and business! We're thrilled to hear Lisa took such great care of your throughout your car buying experience. Congratulations on your newly acquired vehicle; we hope you thoroughly enjoy it!
Google Review
- December 30, 2019
Great Sprinter Mobile service. Logan was a fantastic advisor and service was done on time. Love this at home service option.
Response from the owner Replied: Thank you Tim for the fantastic review! We are happy to hear Logan was able to help you out at home with your service! Have a great day!
DealerRater Review
- December 30, 2019
Zack and Edwin are both straight up guys, best buying experience ever! I felt as if I knew them for years, knowledgable and personable. I am not that easily impressed, but they impressed me!
Facebook - Web Review
- December 27, 2019
Great customer service and maintenance personnel were very efficient, honest. I highly recommend Mercedes Benz of Wilsonville five stars!!
DealerRater Review
- December 26, 2019
Very professional, courteous, right on time and perfect service. Coming to our house to do recall is an excellent idea. Going above and beyond customer service
CarGurus Review
- December 23, 2019
Rich Heller was the rep we met with regarding the 2014 GLK250. His service was outstanding! We bought the car
Google Review
- December 23, 2019
Very friendly and by far the best buying experience at a dealership I've ever had. Also probably the fastest purchase. We spent about 3 hours on a Saturday night, from looking at different vehicles to the test drive and finally leaving with a new purchase.
Response from the owner Replied: Wow Jon, 3 hours, that is fantastic! Thank you so much for leaving us this review. We hope we can continue to exceed your expectations in the future. Congratulations on your new vehicle! Have a great day and happy holidays!
Google Review
- December 23, 2019
Lisa and Nichole were awsome. The dealership is very good and they always try to get you the car you want. Im surprising my wife with a GLE 350 for Christmas and they are delivering the car to my house with a bow on it! When I bring her home and open the garage door she will be sooooooo excited
Response from the owner Replied: Thank you Louis for the wonderful review for sales! We are so happy to hear about your surprise for your wife! We hope you both enjoy the new vehicle and if you need any service or accessories feel free to contact us!
Google Review
- December 22, 2019
Amazing customer service with prompt start to finish business. The selection is by far the best. All Mercedes-Benz are flawlessly clean and readily available. Dont waste your time looking, drive to the best Mercedes-Benz in Wilsonville, Oregon.Thank you Lisa and Nicole for a warm and welcoming visit.
Response from the owner Replied: Thank you Veronica for the positive review of our sales department! Have a great day!
Google Review
- December 22, 2019
Had a great experience leasing with Mercedes Wilsonville. Brandon, Sabrina and the entire team were incredibly helpful and made the process easy and straightforward. Highly recommend.
Response from the owner Replied: Noah, thank you for the fantastic review! We are happy to hear Brandon and Sabrina and team were able to assist you! Have a wonderful day!
DealerRater Review
- December 22, 2019
Very helpful during our recent purchase. Very efficient. Clearly communicated all aspects including detailed explanation of the car features as we were preparing to leave.
Facebook - Web Review
- December 22, 2019
Best Mercedes inventory and prompt service from start to finish. The environment is more welcoming at Wilsonville Mercedes in Oregon.
Mercedes-Benz of Wilsonville Replied: Thank you Veronica for the positive review! Have a great day!
Google Review
- December 21, 2019
My experience with MB-W was very smooth. Brandon made everything easy and it was a pleasure to do business with him. Thank you.
Response from the owner Replied: Thank you Shane for the wonderful review! We are happy to hear Brandon was able to take care of you! Have a fantastic day!
Google Review
- December 21, 2019
One of the easiest purchases with great staff. Austin was really great and helpful from start to finish, and the financing team was also fantastic.
Response from the owner Replied: Thank you Amber for the amazing sales review! We are happy to hear Austin was able to get you the vehicle you wanted! Have a great day!
DealerRater Review
- December 21, 2019
Very professional service team. Thorough approach to recall repair and evaluation of overall vehicle condition. Kept me informed on status and outlook for completion of work.
DealerRater Review
- December 21, 2019
Stellar service. Nice lounge area. Friendly staff. The servicing is on a yearly basis, and everything was checked thoroughly. Its a convenient location too. I will only take my GLK 350 there!
Facebook - Web Review
- December 21, 2019
The staff there are second to none. And of course they sell my favorite whips
Mercedes-Benz of Wilsonville Replied: Thank you Jason for the wonderful review! Have a fantastic day!
Google Review
- December 21, 2019
I just had my car services at Mercedes of Wilsonville and I always have a great experience there! The staff is friendly, knowledgeable and makes the experience of getting my car serviced a breeze.
Response from the owner Replied: Thank you Kim for the fantastic review! Have a wonderful day!
Google Review
- December 20, 2019
Response from the owner Replied: Sue, thank you for your review! We're pleased you enjoyed your experience with us and look forward to your next visit! Have a wonderful day!
Google Review
- December 20, 2019
They provided a courtesy vehicle, refreshments, and were fast.
Response from the owner Replied: Thank you for your review, Marcus! We are pleased you enjoyed our courtesy vehicle and refreshments, and that your service was completed in a timely manner! We appreciate your business and hope to see you again soon. Have a great day!
Google Review
- December 20, 2019
This is a quality dealership. Good people. Excellent quality. They treat you like a luxury dealership should.
Response from the owner Replied: Paul, thank you for your 5-star review and kind words! We're glad you had a great experience with us and hope to continue providing this level of service at your future visits. Have a great day!
Google Review
- December 20, 2019
I needed some new front tires before a long road trip. The parts team helped find an exact match, and then Michael in the service department got it done within 2 hours including a bath for our Benz. Great service and very competitive pricing.
Response from the owner Replied: We are so glad to hear that our staff exceeded your expectations! Thank you for taking the time to leave us a great review. Happy holidays!
Google Review
- December 20, 2019
Response from the owner Replied: Thank you for your review, Bonnie! We are glad you enjoyed your experience with us and hope to provide the same kind of service at your next visit. Have a great day!
Google Review
- December 20, 2019
Getting your car services is never what you look forward to unless you are going to Mercedes in Wilsonville. The people are extremely friendly and the lounge with its coffee bar and snacks are awesome.
Response from the owner Replied: Wow, Jeff! Thank you for the kind words and review! We are thrilled you enjoy your visits with us and hope to continue providing this level of service at your future visits. Have a great day!
DealerRater Review
- December 20, 2019
Service members are always welcoming and professional. If additional service needs are identified, Ive been contacted quickly which is very appreciated. This is an exceptional dealership.
Facebook - Web Review
- December 20, 2019
My purchase was very easy- and for over 3 years now theyve always done a great job with routine services for me. Today their mobile service came out to my home to swap out my airbag for the nationwide recall impacting millions of vehicles from nearly every make of car- their mobile crew was...
Mercedes-Benz of Wilsonville Replied: Thank you for your recommendation and review, Mike! We appreciate your loyalty and are glad to hear you continue to have great experiences with us! Logan and our mobile team do a great job and we're happy they could get your recall done in a timely and convenient matter. We value your business and look forward to working with you in the future. Have a fantastic day!
Facebook - Web Review
- December 20, 2019
Friendly staff. Did not nickel and dime me for things not needed. Car didnt respond to key fob, was only charged for new fob. Period.
Mercedes-Benz of Wilsonville Replied: Thank you for your recommendation and review, Ken! We are glad you enjoyed your experience with us and look forward to your next visit. Have a great day!
Google Review
- December 19, 2019
Response from the owner Replied: Bin, thank you for your review! We're glad you enjoyed your experience with us and look forward to seeing you again! Have a great day!
Google Review
- December 19, 2019
Response from the owner Replied: We are pleased to have earned 5-stars! Thank you for your review, Cris! We appreciate your business and hope to continue this level of service in the future. Have a wonderful day!
Google Review
- December 18, 2019
They treated me very well and I got the car I needed. Lisa Rodriguez and her colleagues went above and beyond what I thought possible. And the service team (especially Chick and Sean) made me want to buy a car at MB-Wilsonville.
Response from the owner Replied: Wow! Amazing review, Bruce! We're so happy our team could come together to give you all the information you needed to buy the right car for you. Can't wait to see you back at MB Wilsonville! Happy Holidays!
Google Review
- December 18, 2019
Fast service, very nice people.
Response from the owner Replied: We're pleased to hear you had a timely service experience with us, Martin! We know our customers have busy lives and always want to get you back on the road as soon as possible. We hope to continue this level of service in the future. Have a great day!
Google Review
- December 18, 2019
The mobile unit is a great idea! They were on time, called ahead to keep us informed, and the work was done quickly.
Response from the owner Replied: Wow, thank you for the wonderful review, Laura! We hope our mobile van provides a lot more convenience for our customers, and we're pleased to hear Logan and his team provided you with a positive and timely experience! We appreciate your business and hope to see you again. Have a great day!
DealerRater Review
- December 18, 2019
Excellent at home support equals the service I get on my Tesla. Very knowledgeable and customer focus by Logan. The tech with him was very efficient at replacing the air bag.
CarGurus Review
- December 18, 2019
Great experience. Sean was very helpful
Google Review
- December 17, 2019
Zachary was the best salesperson I have ever dealt with, I was in colorado originally as we spoke through phone and email, his follow up and attention to detail were amazing. When I was finally in oregon he came in on his day off so I could get my car. I will be buying more vehicles from him because...
Response from the owner Replied: Thank you for the great review, Miguel! We're so happy to hear that Zachary helped you through the whole process on buying your car. He goes above and beyond with customer service and we're glad it shows! Thank you so much for taking the time to leave a review. Happy Holidays!
Google Review
- December 16, 2019
Such a wonderful place to do business! The experience is great, people work hard for you and things happen. Thank you Sean for your excellent care with the purchase of my second vertical from you.
Response from the owner Replied: Thank you Deborah for the wonderful review! Happy holidays!
Google Review
- December 16, 2019
Best costumer service ever!
Response from the owner Replied: Thank you for the five star review Alex! Happy holidays!
Google Review
- December 16, 2019
Outstanding service department.
Response from the owner Replied: Thank you Donald for the five star service review! Happy holidays!
Google Review
- December 16, 2019
Response from the owner Replied: Joshua, thank you for the amazing review! Have a great day!
DealerRater Review
- December 16, 2019
Great experience. Sean has been very helpful with both before and after care. Would definitely buy a car here again and recommend to others. Very easy
Google Review
- December 14, 2019
Awesome service from check in to pick up. Car was ready as promised.
Response from the owner Replied: Thank you Dennis for the amazing review! Happy holidays!
Google Review
- December 14, 2019
I flew in from Boise to complete my purchase of the 1917 C63 AMG. My sales person, Brandon King, was very, very helpful with getting things rolling. Everything went smoothly and I was on my way on a very reasonable time. Im back in Boise now, after a vary pleasant drive. I cant believe how great an...
Response from the owner Replied: Thank you David for the wonderful review! We are happy to hear about your sales experience! Happy holidays and enjoy the new ride!
Google Review
- December 14, 2019
Excellent and on time service.
Response from the owner Replied: Thank you for your review, Todd! We are glad to hear you had an excellent and timely experience with us! We hope to continue providing this level of service at your future visits. Have a wonderful day!
Google Review
- December 14, 2019
After receiving our Sprinter after some work, I asked about a warning light on the dash. Nathan quickly replaced a bulb to remove the warning light.
Response from the owner Replied: Thank you Tom for the excellent review! Happy holidays!
Google Review
- December 13, 2019
Response from the owner Replied: Maui, We greatly appreciate all the feedback and We appreciate your business and look forward to working with you again in the future and happy holidays!
Google Review
- December 13, 2019
Response from the owner Replied: Mandana, we appreciate your for taking the time to leave a review. Thank you and happy holidays!
DealerRater Review
- December 13, 2019
Its always a pleasure interacting with Mercedes-Benz of Wilsonville. They are always professional and treat us like family. We have worked with Gil for a few years now and on our third car with him. Thank you for a pleasant experience.
Google Review
- December 12, 2019
Professional, quick and attentive. Very friendly and helpful staff. Will be returning for all services for my car.
Response from the owner Replied: Thank you, Michael. We are happy to help you out anytime! Thanks for choosing Mercedes-Benz for your servicing needs. Have a great day and Happy Holidays!
Google Review
- December 12, 2019
Response from the owner Replied: Thank you for taking your time to leave us a review, Jason! We appreciate that and your business. Have a great day and Happy Holidays!
Google Review
- December 12, 2019
Thanks for letting me know your big tree is still there! This dealership is in a great spot and everyone I've met during my visits was very nice.
Response from the owner Replied: Thank you for your feedback and the great review. We love our tree and hope you will get a chance to see it lit up for the holidays! Thank you again and Happy Holidays from Mercedes Benz of Wilsonville!
Google Review
- December 11, 2019
Response from the owner Replied: Thank you for the 5 star review, Ruth! Have a great day and Happy Holidays!
Google Review
- December 11, 2019
Excellent service by kind and caring staff. There to answer any questions and expedite the repairs of my car. Always a great experience. All dealerships should strive to be equal to Mercedes Benz and their high standard of customer service.
Response from the owner Replied: Thank you for such a great review, Andrea! We do appreciate that. We are very thankful for our team here at Mercedes-Benz of Wilsonville and glad you received the service that met your standards! We are happy to help anytime. Have a great day and Happy Holidays!
CarGurus Review
- December 10, 2019
Great experience
Google Review
- December 09, 2019
Hilary was amazing and so helpful. By far the most painless car buying experience so far! Their showroom is welcoming and well stocked with all conveniences. Our toddler loved hanging out in the waiting area. So pleased with our buying experience.
Response from the owner Replied: Amazing review, Barbara! We're so pleased to hear about your great car buying experience. Hilary is amazing, we're so happy to have her on our team. Thanks for taking the time to leave a review, have a great week!
DealerRater Review
- December 09, 2019
Our experience with MB Wilsonville could not have been easier. Chincha, Dave, and Alex were so very professional, friendly, and eager to make the car buying experience as smooth and efficient as possible. Success!! Most of all, I love my new GLC 300! Thank you!
Google Review
- December 08, 2019
Gil and he was the best. He gave us great advice, cared about our needs, and gained our trust instantly. He was patient, kind and knowledgeable. Taylor was very helpful, funny, and knowledgeable. The financing process was easy and smooth. Overall we had a very good experience and would definitely...
Response from the owner Replied: Fantastic review, Joe! So happy to hear about your great experience with our staff, especially Taylor and Gil. We only hear great things from our guests that have worked with them. Thanks for taking the time to leave a review, have a great day!
Google Review
- December 07, 2019
Response from the owner Replied: Thank you for taking the time to leave this amazing review, Great Wall! Have a great day!
DealerRater Review
- December 07, 2019
I had a very pleasant experience at Mercedes-Benz of Wilsonville. Everybody was very friendly and helpfull. The store is beautiful and the cars are aswell.
Google Review
- December 06, 2019
They always take good care of me and my car. Allen is so helpful too!
Response from the owner Replied: Thank you for leaving the great review, Debi! We appreciate you leaving one. Allen is a valuable member on our team and we're lucky to have him. Thanks again. Have a great weekend!
DealerRater Review
- December 06, 2019
Third vehicle with Wilsonville. Always a Great experience. i had specifics for what I was looking for. They kept in contact with me and when the right vehicle came around, they made it happen for me. I Even live in Walla Walla and they took the time to deliver to me!! That is excellent customer...
Google Review
- December 05, 2019
Your service team exceeded my expectations. Sean Curry was not only professional but he was straight up in sharing what needed to be done. And I knew what the cost would be prior to the work being done. And it ended up costing less! Kudos to Sean and the rest of the service team. I would definitely...
Response from the owner Replied: Gregory, thank you so much for trusting us here Mercedes-Benz of Wilsonville to service your vehicle! We greatly appreciate you taking the time to leave this great review and recommendation. We are happy to help anytime! Have a great day and Happy Holidays!
Google Review
- December 05, 2019
Ever since a kid Ive wanted a Benz from this dealership and finally made it happen. My salesman Lisa was very nice. I had a few non car related issues but the dealership was quick to resolving all of those issues. If youre looking to purchase a Benz in Oregon, this is the dealership to go to!
Response from the owner Replied: Thank you Shane for the amazing review! We are overjoyed to hear that we were able to help you with your dreams of owning a Mercedes Benz! Happy holidays and enjoy the new ride!
Google Review
- December 04, 2019
The people here are super nice BUT they desperately need a kids area. I get it this place is for adults and it seems a little high maintenance but people have kids and they need an area to be distracted, or they will run around and will touch all the fancy cars! This was my case yesterday. My child...
Response from the owner Replied: Thank you for the great review, Alesya! We are please to hear our employees went above and beyond to provide a great experience. Hope to see you again soon, have a great day!
Google Review
- December 04, 2019
Response from the owner Replied: Thank you Debra for the five star review! Happy holidays!
Google Review
- December 04, 2019
Response from the owner Replied: Thank you Mike for the five star review! Have a wonderful day!
CarGurus Review
- December 04, 2019
Good experience.
Yelp Review
- December 04, 2019
A great dealership. From the first call , to the day of delivery, upfront on all cost and pricing. Wonderful experience. The after sales follow up has been remarkable . My sales person ( Brandon King) was the most patient salesman ever, as I changed colors and options many times. I highly recommend...
Google Review
- December 03, 2019
The shop was short technicians which resulted in a 6.5 hour wait to do 2.5 hours of work. The service advisor was great and the work appeared to be done properly. With a one hour drive each way a loaner car would just turn it into a two day ordeal.
Response from the owner Replied: Thank you Ernest for the excellent service review! We are happy to hear you had a great experience while in with us! Happy holidays!
Google Review
- December 03, 2019
Response from the owner Replied: Steve, thank you for giving Mercedes-Benz of Wilsonville a 5-star review! We hope to see you again!
DealerRater Review
- December 02, 2019
Great service, lisa in sales was very professional and kind. That is how buying a car should be. Im an even bigger fan of this dealership now. Thanks for the help finding my car. 5 star performance all the way! Thank you, Brent.
Facebook - Web Review
- December 02, 2019
They were wonderful to work with. They made buying a car very easy.
Mercedes-Benz of Wilsonville Replied: Shanie, thank you for taking the time to write a review on your experience with us! We're happy to hear our staff was wonderful and made your purchase an easy one. Enjoy your new vehicle! We hope to see you again.
Google Review
- December 02, 2019
Fast paperwork and no messing around. It was a good experience. Happy to have a solid work vehicle.
Response from the owner Replied: Thank you for the 5-star review, David! We greatly appreciate the positive feedback and your business. Enjoy your new vehicle!
Google Review
- December 01, 2019
Response from the owner Replied: Brenda, thank you for taking a moment to give Mercedes-Benz of Wilsonville a 5-star review. We hope to see you again!
Google Review
- November 30, 2019
Response from the owner Replied: Thank you for giving our dealership a 5-star rating. We greatly appreciate the feedback. Have a great day!
Google Review
- November 30, 2019
Response from the owner Replied: Tom, thank you for the 5-star rating! We're pleased to see you had an excellent experience with us. We look forward to seeing you again.
DealerRater Review
- November 30, 2019
Great service. The challenge is the time it takes to get in for service. Close to three weeks. Nate did a nice job. He also shared we had been over charged on earlier service.
Google Review
- November 29, 2019
Response from the owner Replied: Thank you for giving Mercedes-Benz of Wilsonville a 5-star rating! We hope to see you here again.
Google Review
- November 28, 2019
Very courteous, honest, quick and communication beyond expectation. The service advisors are knowledgeable and kept me in the loop throughout the entire process. They even let me borrow a very nice Mercedes SUV for a few days while mine was in the shop. I HIGHLY recommend using Mercedes Benz of...
Response from the owner Replied: Rob, thank you for taking the time to write this fantastic review on your experience with us! We're pleased to hear our service team exceeded your expectations. We always aim to provide the best services here. We look forward to seeing you in the future!
Google Review
- November 27, 2019
Response from the owner Replied: Gaurav, thank you for taking a moment to give Mercedes-Benz of Wilsonville a 5-star rating. We hope to see you here again!
Google Review
- November 27, 2019
Response from the owner Replied: Debra, thank you for giving our dealership a 5-star rating! We greatly appreciate the feedback and hope to see you again.
Google Review
- November 27, 2019
From Sales to Service, Id have to say this was the best car buying experience Ive had. There isnt one person I came in contact with that didnt deserve 5 stars. Thank you...youve earned a loyal customer.
Response from the owner Replied: Dean, thank you for taking the time to give Mercedes-Benz of Wilsonville a 5-star rating! We hope to see you again. Have a great day!
Google Review
- November 26, 2019
Google Review
- November 26, 2019
Response from the owner Replied: Thank you so much for the 5 star review Jing! We hope to see you in again!
Google Review
- November 26, 2019
Response from the owner Replied: Thank you for the 5 star review David! We look forward to seeing you again!
Google Review
- November 25, 2019
Response from the owner Replied: Thank you, Steven, for the 5 star review for our dealership! We hope you have a great day!
Google Review
- November 25, 2019
Nicole Albertson was wonderful,She made it a easy car buying experience I will definitely have her help me again in 3 years when my lease is up.
Response from the owner Replied: Thank you for the 5-Star review, Vanessa! We love to hear that Nicole provided you with a great car buying experience! We look forward to seeing you again soon, have a great day!
Google Review
- November 24, 2019
Response from the owner Replied: Thank you for the 5-Star review, Vladimir! We strive to provide a great experience for our customers. We look forward to seeing you again, have a great day!
Google Review
- November 24, 2019
Rich Heller was no pressure salesman, found exactly what we were looking for and make everything work out.
Response from the owner Replied: Thank you for the great review, Harris! We are pleased to hear Rich took care of you while going through the car buying process. We hope to see you again soon, have a great day!
Google Review
- November 23, 2019
Response from the owner Replied: Thank you for the 5-Star review, Megan! We are strive to provide the best possible experience at our dealership! We hope to see you again soon, have a great day!
DealerRater Review
- November 23, 2019
Of all the dealerships we interacted with in search for our new car, Mercedes Wilsonville was HANDS down the best. No haggling, no pressure. Customer service was above and beyond everyone else! Brandon, Hillary, Bryan and Jordan, all were amazing! 10/10! Thank you so much for making this is a smooth...
CarGurus Review
- November 22, 2019
Great experience, can't say enough. Very accommodating.
DealerRater Review
- November 22, 2019
Brent greeted us and offered to help us. He was helpful, respectful, and answered our questions. We are very pleased with his service and ended up purchasing a vehicle. He was thorough and did a great job explaining the features of our new vehicle. Thank you!
Google Review
- November 22, 2019
Response from the owner Replied: Thank you for the 5 star review Douglas! We hope you have a great day!
Google Review
- November 20, 2019
Yesterday I purchased a beautiful vehicle from Mercedes Benz of Wilsonville and I was very impressed with the manner in which I was treated and the entire car buying experience. And guess what you guys, if you want me to star in a commercial for your dealership - I would be happy to verbally tell...
Response from the owner Replied: Thank you Desiree for the wonderful review! We are pleased to hear you had a great time while in with us! Have a great day!
Google Review
- November 20, 2019
Response from the owner Replied: Colleen, thank you for the five star review! Have a great day!
Facebook - Web Review
- November 20, 2019
They are really reliable.
Mercedes-Benz of Wilsonville Replied: Thank you Elias for the wonderful review! Have a fantastic day!
Google Review
- November 19, 2019
Quick and easy part pickup.
Response from the owner Replied: Thanks Mary for the great review! Have an amazing day!
Google Review
- November 19, 2019
Everyone I dealt with was friendly and knowledgeable. I was called with an update when I was told I would be. Great service, great experience.
Response from the owner Replied: Angie, thank you for the five star review! We are pleased to hear you had a great service experience! Have a fantastic day!
Google Review
- November 18, 2019
Response from the owner Replied: Thank you for taking a moment to review Mercedes-Benz of Wilsonville, Janet! We hope to see you again.
Google Review
- November 18, 2019
Response from the owner Replied: Joe, thank you for giving Mercedes-Benz of Wilsonville a 5-star review! We greatly appreciate the feedback and look forward to seeing you again.
Google Review
- November 18, 2019
Sean Curry was very helpful and accommodating from the time I called to schedule an appointment, to when I picked my car up from its repair. The service was done promptly and my car was sparkling clean at check out. Thanks for the great service Sean!
Response from the owner Replied: Thank you for your fantastic review, Josi. We are so pleased to hear of your wonderful service experience with Scout. We take pride in our wonderful service advisers and the effort they put into each customer. We look forward to seeing you again. Have a great day!
Google Review
- November 17, 2019
Response from the owner Replied: Chrys, thank you for giving our dealership a 5-star review! We greatly appreciate your feedback and hope to see you again.
Google Review
- November 17, 2019
Response from the owner Replied: David, thank you for taking the time to give Mercedes-Benz of Wilsonville a 5-star review!
Google Review
- November 17, 2019
The service staff was friendly and communicative and there is a barista so you can have a nice coffee drink while you wait.
Response from the owner Replied: Betty, we're happy to hear you enjoyed your experience at Mercedes-Benz of Wilsonville! Thank you for taking the time to write a review. We look forward to seeing you again!
Google Review
- November 17, 2019
Liked Gil to work with
Response from the owner Replied: Thank you for taking the time to write a 5-star review on Gil! He's a favorite among our clients. We hope to see you again, Terri!
Google Review
- November 15, 2019
Response from the owner Replied: Thank you for the 5-star review, Keri! We appreciate you taking the time to rate us and we look forward to seeing you in the future.
Google Review
- November 15, 2019
Service exemplary
Response from the owner Replied: Martin, thank you for giving Mercedes-Benz of Wilsonville a 5-star review! We look forward to seeing you again.
Google Review
- November 15, 2019
Shak is a great service rep. He was clear, knowledgeable and prompt. Wish I had bought my vehicle from Mercedes Wilsonville. This will be the only place I service my vehicle.
Response from the owner Replied: Alexis, thank you for taking the time to write a 5-star review for Shak and our dealership! We look forward to seeing you again, both in the service department and sales department when you're ready for an upgrade!
DealerRater Review
- November 15, 2019
This was by far the easiest and most exceptional experience with buying a car. Brandon King was amazing. The car I was looking at was not available and he found a car with more packages and honored his original price. I was in at 11:00 and driving home before 1:00. Taylor Bursheim was incredible as...
Google Review
- November 15, 2019
Excellent customer service! Outstanding experience!
Response from the owner Replied: Shaw, thank you for giving Mercedes-Benz of Wilsonville such a great review! We're pleased to hear you experienced excellent customer service with us. We hope to see you again.
Google Review
- November 14, 2019
Response from the owner Replied: Donna, thank you for the five star review! Have a great day!
Google Review
- November 14, 2019
Response from the owner Replied: Thanks for the amazing review Tom! Have a great day!
Google Review
- November 14, 2019
Response from the owner Replied: Thank you for the 5-star review, Alina! We look forward to seeing you again.
Facebook - Web Review
- November 14, 2019
Shakshi Dodangoda took great care of me and all communications were professional and the work was done in a timely manner. I will only bring mt S550 to Wilsonville.
Mercedes-Benz of Wilsonville Replied: Thank you Anthony for the great review! We are happy to hear Shak was able to help you out in service! Have a wonderful day!
Google Review
- November 13, 2019
The long awaited airbags were installed. Great service, loaner, and pleasant customer service!
Response from the owner Replied: Thank you Annette for the great service review! We are happy to hear about your experience! Have a fantastic day!
Google Review
- November 13, 2019
Response from the owner Replied: Thank you Diane for the wonderful review! Have a fantastic day!
CarGurus Review
- November 13, 2019
They were prompt in getting back to me with availability of the vehicle. Very professional and classy. Great Organization!
Google Review
- November 12, 2019
Thank you to Perry Thompson who made my Leasing experience an excellent one. From walking in the door, finding the perfect car to signing the Financial papers it took all of 95 minutes. Perry knew exactly what I was looking for (C300 4matic) even showed me the new Mojaves Silver color. I love...
Response from the owner Replied: We are so happy to hear you were pleased with your leasing experience with Perry! Thank you for taking the time to leave us a 5 star review! We hope to see you in again! Have a wonderful day Debbie!
Google Review
- November 12, 2019
Response from the owner Replied: Thank you for the 5 star review Ron!
Google Review
- November 12, 2019
Response from the owner Replied: Thank you for the 5 star review Cedric!
Facebook - Web Review
- November 12, 2019
Honest, professional, personable. Great experience.
Mercedes-Benz of Wilsonville Replied: Thank you for the amazing review Liana! Have a great day!
Facebook - Web Review
- November 12, 2019
I had an exceptional experience with MercedesBenz in Wilsonville, all thanks to my Service contact Michael Stone and his honesty and premiere customer service. I will only want to have Michael assigned to my service visits.
Mercedes-Benz of Wilsonville Replied: Thank you for the great review Lynn! We are happy to hear you were pleased with the service provided by Michael! We will gladly keep you with him for any future services! Have a wonderful day!
Google Review
- November 11, 2019
Response from the owner Replied: Thank you for taking the time to leave us such a great review Hannah!
Google Review
- November 10, 2019
I came with a good friend of mine. This was the best experience buying car I had. Everyone is outstanding. They let me from one place to the other and everyone was so patient. Thank you to Jeff the owner and Brandon for working on the deal with me before I got there. This was my first time...
Response from the owner Replied: Thank you Florabelle for taking the time to leave us a 5 star review and the kind words of our dealership! We are pleased to hear you were happy with the service provided by Brandon and our owner Jeff! Come see us anytime if you ever need anything!
Google Review
- November 10, 2019
Response from the owner Replied: Lisa, thank you for giving Mercedes-Benz of Wilsonville a 5-star review. We hope to see you again!
Google Review
- November 10, 2019
Google Review
- November 10, 2019
Absolutely Amazing Customer Service ~ 5 Star plus!!!
Response from the owner Replied: Terrie, thank you for giving our staff at Mercedes-Benz of Wilsonville a 5-star review! We always aim to give the best customer service; we're pleased to hear our team did just that. We hope to see you again.
Google Review
- November 10, 2019
I really enjoy working with Evan Whitaker, he is professional and I would highly reccomend seeing him if you're looking for a Mercedes!
Response from the owner Replied: Christi, thank you for giving Evan a 5-star review! We're happy to hear you enjoyed working with him and would recommend him to others. Have a wonderful day!
Facebook - Web Review
- November 10, 2019
Sean Curry did an outstanding job. My car is running and thats good. I couldnt had a better experience unless you had given the The work to us free.
Mercedes-Benz of Wilsonville Replied: Thank you for the wonderful review, Gerry! We are pleased you had such a great experience with Sean and our dealership! We appreciate your business and look forward to your next visit. Have a great day!
Facebook - Web Review
- November 10, 2019
Great experience ! Would highly recommend Pierre to assist in purchasing a car !
Google Review
- November 09, 2019
Response from the owner Replied: Billy, thank you for giving Mercedes-Benz of Wilsonville a 5-star review!
Google Review
- November 09, 2019
I can't afford a Mercedes but I went there with a printer service that was a credible brand new loaner car the whole 9 they're great customer service
Response from the owner Replied: Thank you for taking the time to give Mercedes-Benz of Wilsonville a 5-star review! We're pleased to hear you experienced great customer service here. We hope to see you again!
Google Review
- November 07, 2019
Response from the owner Replied: Thank you for your review.
Google Review
- November 07, 2019
Just wanted to add that Edwin Siemion is the man. He helped me resolve a warranty issue that was months in limbo in a matter of a couple days. Thanks again for all the help!
Response from the owner Replied: We appreciate your for taking the time to leave a review. Thank you and have a nice summer.
Google Review
- November 06, 2019
Great service. Fast and friendly!
Response from the owner Replied: Chad, thank you for giving Mercedes-Benz of Wilsonville a 5-star review! We're pleased to hear your service was great, fast and friendly! We look forward to seeing you again.
Google Review
- November 05, 2019
The people here are super nice BUT they desperately need a kids area. I get it this place is for adults and it seems a little high maintenance but people have kids and they need an area to be distracted, or they will run around and will touch all the fancy cars! This was my case yesterday. My child...
Response from the owner Replied: Thank you for the great review, Alesya! We are please to hear our employees went above and beyond to provide a great experience. Hope to see you again soon, have a great day!
DealerRater Review
- November 05, 2019
Great service. Nice loaner car. Alan was very good to work with and my car was ready on time as promised. My car was washed and cleaned.
Google Review
- November 05, 2019
Excellent, timely, professional service.
Response from the owner Replied: Mike, thank you for the positive feedback and 5-star review! We're pleased to hear you had a great experience at our dealership. We look forward to seeing you again.
Google Review
- November 05, 2019
Big show room and they got a nice collection
Response from the owner Replied: Thank you for your review, Muhannad! We're glad you had a 5-star experience with us and enjoyed our collection of vehicles! We hope to see you again soon. Have a great day!
Google Review
- November 05, 2019
Had the car turned around and out front in about two hours! Great service call!
Response from the owner Replied: Dennis, thank you for giving our service department a 5-star review! We hope to see you again.
Google Review
- November 04, 2019
Response from the owner Replied: Thank you for giving Mercedes-Benz of Wilsonville a 5-star review, Deb!
Google Review
- November 02, 2019
Zachary did an excellent job at making sure we were well informed regarding the specs of each model and how they compare. I never once felt pressured, but that he truly had my best interest at heart. Im excited about my new purchase through Mercedes-Benz of Wilsonville!
Response from the owner Replied: Maile, thank you for writing a positive review on Zach in sales! We appreciate the positive feedback and we're pleased to hear he took great care of you. Congratulations on your newly acquired Mercedes-Benz!
Google Review
- November 02, 2019
Logan and his associate went the extra mile to make my recall work as easy as possible for me. Thanks Guys
Response from the owner Replied: Thank you for taking a moment to write a 5-star review on Logan and our Sprinter team, Charles! We're pleased to hear they made it easy for you & went the extra mile. We hope to see you again in the future!
Google Review
- November 01, 2019
Fantastic service.
Response from the owner Replied: Thank you Shirley for the fantastic review! Have a great day!
Google Review
- November 01, 2019
Response from the owner Replied: Steven, thank you for the five star review! Have a wonderful day!
DealerRater Review
- November 01, 2019
Timely, efficient, and informative. Communicated on all aspects of service. Covered issues and reviewed and explained all results. Would definitely recommend and use facility again.
DealerRater Review
- November 01, 2019
Even though had surprise of four new tires they worked to make it as painless as possible. I like that they keep you informed at each change in service status
Google Review
- October 31, 2019
Top notch service and the kindest most knowledgeable people! I always feel so well taken care of by this amazing service staff! Thank you Wilsonville Mercedes!
Response from the owner Replied: Thank you Luanne! We hope to see you again. Have an amazing day!
Google Review
- October 31, 2019
Wonderful service and friendly staff. Cant beat the Mercedes difference!
Response from the owner Replied: Thank you for the kind words and 5-star review Mr. Granatir! We're pleased to hear you enjoyed your experience with us. We hope to see you again!
Google Review
- October 31, 2019
Service was fantastic. Great guys, friendly and helpful.Our courtesy vehicle stood already there for us to use during the repair. We drove to the outlet stores close by. At exactly the estimated time, we received a phone call and email to let us know our vehicle was fixed and ready to be picked up.
Response from the owner Replied: Ramcy, thank you for giving our service department a 5-star review! We're pleased to hear our team provided fantastic, timely service for you. We hope to see you again!
DealerRater Review
- October 31, 2019
Thank you guys! I appreciate the fast service, cookies for the baby and all the information. ill see you again the next time around.
Google Review
- October 30, 2019
Response from the owner Replied: We're happy to have earned a 5-star review from you, Arlie! Thank you for taking a moment to provide feedback.
Google Review
- October 30, 2019
Scott in Service was very friendly, informative, and kept me up to date with what the status was of my Mercedes-Benz while it was being serviced. I recommend Scott very highly for his professionalism and being so helpful to me. I give him a 10+ for the job he did and the Certified Mercedes-Benz...
Response from the owner Replied: Merry, thank you for providing such positive feedback for Scott and our service team! Scott is a favorite among our clients and always strives to provide the best customer service. We look forward to seeing you again!
Google Review
- October 30, 2019
Service B on c300 . Got a loaner . They updated my software with a service post . Got a free latte !
Response from the owner Replied: Mark, thank you for visiting our service department and giving us a high rating! We're pleased our team took great care of you.
Google Review
- October 30, 2019
A very positive experience. Thank you, Darren and team!
Response from the owner Replied: Ron, thank you for giving Darren and our service team a 5-star rating! We look forward to seeing you again!
Google Review
- October 30, 2019
Response from the owner Replied: Thank you for taking the time to give our team at Mercedes-Benz of Wilsonville a 5-star rating!
Google Review
- October 28, 2019
Yesterday I purchased a beautiful vehicle from Mercedes Benz of Wilsonville and I was very impressed with the manner in which I was treated and the entire car buying experience. And guess what you guys, if you want me to star in a commercial for your dealership - I would be happy to verbally tell...
Response from the owner Replied: Thank you Desiree for the wonderful review! We are pleased to hear you had a great time while in with us! Have a great day!
Google Review
- October 28, 2019
My experience with this dealership was easy and seamless. Sometimes purchasing a new vehicle can be really stressful. This was indeed, the opposite. I would recommend Wilsonville Mercedes to anyone looking for an excellent car supported by a knowledgeable, congenial and caring team of experts!
Response from the owner Replied: We understand that buying a car is not always easy, so we try our best to make the buying process as simple and smooth as possible. Buying a car should be fun! I also thank you for taking the time to leave this review, our team greatly appreciates it. We look forward to seeing you back here. Have a great day!
Google Review
- October 27, 2019
Response from the owner Replied: Thank you for providing our service team with a 5-star review, Keith! We appreciate the feedback and look forward to seeing you again.
Google Review
- October 26, 2019
Great experience as always.
Response from the owner Replied: Marrianne, thank you for giving Mercedes-Benz of Wilsonville a 5-star review. We're pleased to hear of your loyalty and that your experience with us is always great. We look forward to seeing you again!
Google Review
- October 26, 2019
Response from the owner Replied: Thank you for taking the time to provide Mercedes-Benz of Wilsonville with a 5-star review! We appreciate the feedback and look forward to seeing you again, Guillermo.
Google Review
- October 26, 2019
We would like to thank Conner from Service Department for his help and Shakshi Dadangoda for guiding us through the entire process of the service. We would like use this way to thank the technicians who serviced our Mercedes GLK for quick and professional job.Thank you very much. Ola & Leo.
Response from the owner Replied: Thank you for taking a moment to provide positive feedback for our service team, Ola and Leo! We're happy to hear you enjoyed your experience. We look forward to seeing you again!
Google Review
- October 25, 2019
Response from the owner Replied: Brian, we appreciate you leaving us a 5-star rating. We are glad that you had a great experience with us. Thank you so much for taking the time to leave this review, have a great day!
Google Review
- October 25, 2019
Response from the owner Replied: Thank you so much for taking time out of your day to leave our team an awesome rating! Have a great day.
Google Review
- October 25, 2019
The absolute best place for service in Portland Metro area. Chick is always there to greet and help me get the right service taken care of and tells me where the best coffee and treats are. Rob is the absolute best service manager around, Disneyland would be proud and lucky to have either one....
Response from the owner Replied: Myrna, thank you for leaving a review and sharing your experience with all. Have a great day!
Google Review
- October 25, 2019
My sales person was very helpful and made the process smooth. The sales manager was so smart and worked through all of the challenges with an ease that made me feel very comfortable.
Response from the owner Replied: Thank you for your review, Brandon! We are glad you had a great buying experience. we appreciate your business and hope you enjoy your new vehicle! Have a nice weekend!
Google Review
- October 24, 2019
Response from the owner Replied: Abbas, thank you for taking the time to leave a review. We appreciate your business and look forward to working with you again in the future.
Google Review
- October 24, 2019
Response from the owner Replied: Sudha, thank you for taking the time to leave a 5-star review for our service department. We hope to see you again!
Google Review
- October 24, 2019
Purchased 2 cars here so far and will come back again for the next! The entire process is incredibly easy and no pressure. Why will we keep returning? The Service Dept.! Couldnt be more simple. If service will take any time, Im offered a loaner car which makes it all so convenient! And everyone is...
Response from the owner Replied: Thank you for taking the time to leave this awesome review and for your loyalty throughout the years! We're very happy to hear your experience here has always been easy and simple. We look forward to seeing you again.
DealerRater Review
- October 24, 2019
This dealership continues to exceed all expectations! Perry Thompson is a championship human! All future vehicle needs will go through Mercedes and this specific dealership.
Google Review
- October 23, 2019
Response from the owner Replied: Thank you for taking the time to leave our service department a 5-star review, Asad! We hope to see you again in the future.
Google Review
- October 21, 2019
Response from the owner Replied: Thank you for giving Hunter and our service team a 5 star review. Have a great day!
Google Review
- October 21, 2019
Response from the owner Replied: Thank you for taking the time to give Chris and our service department five star review, Hayden! Have a great day!
Google Review
- October 20, 2019
Response from the owner Replied: Thank you for the 5-star review!
Google Review
- October 20, 2019
I have purchased a lot of cars through the years and my buying experience here rates right at the top. Very professional and knowledgeable staff. Brent Mesher is a pleasure to work with, making sure you have all the information and options you need to make your own decision exactly on what you want....
Response from the owner Replied: Thanks for the great review, Charles! We're so happy your car buying experience with Brent was pleasant and easy. Our sales consultant team takes pride in serving the needs of our guests. Have a great day!
Google Review
- October 19, 2019
Response from the owner Replied: Thank you for the 5-star review, Kuldeep!
Google Review
- October 19, 2019
Response from the owner Replied: Thank you for the 5-star review, Charles!
Google Review
- October 19, 2019
Google Review
- October 19, 2019
Response from the owner Replied: Thank you for the 5-star review, Chris!
Google Review
- October 19, 2019
Response from the owner Replied: Thank you for the 5-star review, Gina!
Google Review
- October 18, 2019
Response from the owner Replied: Thank you for the 5-star review, David!
Google Review
- October 18, 2019
Even though I didnt buy my car there, they treated me as if I did. I accidentally left my belongings in the loaner car and they called me right away and locked it up until I could get there. Amazing staff and I will definitely be back!
Response from the owner Replied: Thank you for leaving our dealership a 5-star review! We're so glad to hear you had a great experience here and that our staff took care of you. We look forward to seeing you again!
Google Review
- October 17, 2019
Always a friendly, superior customer service experience.
Response from the owner Replied: Randy, thank you for taking the time to leave our dealership a 5-star review! We're glad to hear you've always had a great experience with us. We look forward to seeing you again.
Google Review
- October 17, 2019
I have Great Experience at Mercedes in Wilsonville. During my recent visit I met my service adviser Darren James, who took time reviewing my vehicle history and past work done. Since I am always concerned to have all issues pertaining to my vehicle addressed well. I had no worries after meeting...
Response from the owner Replied: Thank you Fatima for the wonderful service review from your visit with Darren! We are pleased to hear he was able to take care of you while you were in with us! Have a fantastic day!
Yelp Review
- October 17, 2019
We have been customers of MB Wilsonville since last year. Everytime we come in, we are treated like friends, and respect. Anytime we have had an issue, they address it and offer an agreeable solution. After reading some of the complaints, I would say some are with the product and not necessarily...
Google Review
- October 16, 2019
They get me for serve, provide a vehicle at no charge if I ask for one. Recommend this group to anyone who has a Mercedes Benz 3500 Sprinter motor home. Have never been disappointed with their service.
Response from the owner Replied: Thanks Terry for the wonderful review! We are happy to hear about your great experience while in with us! Have a fantastic day!
Google Review
- October 16, 2019
Response from the owner Replied: Thanks Joel for the five star review! Have a great day!
Google Review
- October 16, 2019
Response from the owner Replied: Thanks Ross for the five star review! Have a wonderful day!
Google Review
- October 16, 2019
Service was great. Good communication and ease of pickup. I have to add that I popped over to sales to ask a question and my experience was less stellar. Theres some work to be done over there.
Response from the owner Replied: Josie, thank you for the five star review! We are pleased to hear you had a great experience at our dealership! Have a wonderful day!
DealerRater Review
- October 16, 2019
I loved the "no pressure" friendly environment. They only showed me what I wanted to see, and didn't try to up sell me. I will be back!
Google Review
- October 15, 2019
Got in next day and out on schedule
Response from the owner Replied: Thanks Tom for the wonderful review! We are happy to hear about your great experience while in with us! Have a fantastic day!
Google Review
- October 15, 2019
Hunter & his associates at Mercedes of Wilsonville were amazing! I always get great service here, but Hunter's service was exceptional. The place is always clean and there are tons of yummy snacks, coffee, and drinks for your convenience. Love the loaner cars. Thank you!
Response from the owner Replied: Thank you for your kind words and for taking the time to leave a review Hunter does a amazing job here. We are so happy to have exceed expectations for the dealership and look forward to working with you in the near future.
DealerRater Review
- October 14, 2019
We thought we had a problem WITH our multi- media system & Mercedes Benz of Wilsonville got us in right away. Much to my chagrin I found out that I had accidentally turned it off. We needed an oil change& they took care of it right away. They the service dept of any dealership I have dealt with.
Google Review
- October 12, 2019
Response from the owner Replied: Thanks Ron for the five star review! Have a great day!
Google Review
- October 11, 2019
Response from the owner Replied: Bruce, thank you for the five star review! We are pleased to hear you had a great experience at our dealership! Have a wonderful day!
Google Review
- October 11, 2019
Response from the owner Replied: Chuck, thanks for the wonderful review! We are happy to hear about your great experience while in with us! Have a fantastic day!
Google Review
- October 11, 2019
Had a great experience with the Service Advisor, Shakshi Dodangoda. Would look forward to working with him again.
Response from the owner Replied: Thanks for the great review, Alan! Shakshi is a favorite among guests, were lucky to have him. Have a great day!
Google Review
- October 11, 2019
Response from the owner Replied: Leigh, we appreciate you taking the time to leave us a review! We appreciate your business and hope to see you again soon. Have a great day!
Google Review
- October 11, 2019
Very professional & outstanding service
Response from the owner Replied: Bill, thank you for the five star review! Have a fantastic day!
Google Review
- October 10, 2019
My wife told me that she dropped off her car for a service for the very first time with Wilsonville. It took a while for Shaq to get back to her but overall the technician found out the problem and replaced the blower for Heating and A/C. They went the extra miles to replace our broken license...
Response from the owner Replied: Tim, thank you for your kind words and for taking the time to leave a review. We are so happy to have exceed expectations for the dealership and look forward to working with you in the near future.
Google Review
- October 10, 2019
Response from the owner Replied: Kenneth, thank you for your 5-star review! We are glad you enjoyed your visit with us and look forward to your next visit. Have a great day!
Google Review
- October 10, 2019
Response from the owner Replied: Thank you for your review, Denise! We hope to provide the same level of service at your next visit and look forward to seeing you again. Have a great day!
Google Review
- October 10, 2019
Great service and done right the first time. Great dealership experience.
Response from the owner Replied: We're glad you had a great experience with our service department and dealership! Thank you for taking the time to leave us a review. We appreciate your business and hope to see you again. Have a great day!
Google Review
- October 09, 2019
Response from the owner Replied: We are pleased to have earned 5-stars! Thank you for your review and have a great day!
Google Review
- October 09, 2019
Response from the owner Replied: Rod, thank you for taking the time to leave us a review! We are glad you enjoyed your experience with us and hope to continue this level of service in the future. Have a great day!
Google Review
- October 08, 2019
Response from the owner Replied: Thank you for your review Huey! We are happy to hear you had a great experience with us and look forward to your next visit. Have a wonderful day!
Google Review
- October 08, 2019
Response from the owner Replied: Thank you for taking the time to leave us a review, Darci! We appreciate your business and hope to continue this level of service in the future. Have a great day!
CarGurus Review
- October 08, 2019
Google Review
- October 08, 2019
Fast, quality, courteous service. Scott is amazing, I highly recommended working with him and his team.
Response from the owner Replied: We appreciate your review, Reggie! Scott is a wonderful member of our team and we're glad you had a great experience with him! We hope to see you again soon. Have a great day!
Google Review
- October 07, 2019
My wife told me that she dropped off her car for a service for the very first time with Wilsonville. It took a while for Shaq to get back to her but overall the technician found out the problem and replaced the blower for Heating and A/C. They went the extra miles to replace our broken license...
Response from the owner Replied: Tim, thank you for your kind words and for taking the time to leave a review. We are so happy to have exceed expectations for the dealership and look forward to working with you in the near future.
Google Review
- October 05, 2019
Great experience! I really can't think of anything more i could have asked for. The loaner i was provided with was a pleasure to drive and made me want to trade my car in for it! Scott was professional and courteous, took care of everything.
Response from the owner Replied: Thank you for the wonderful review! We are glad you enjoyed the courtesy vehicle and that you had a great experience with Scott! We hope to providet he same kind of service at your next visit. Have a great day!
Google Review
- October 04, 2019
Our service call went very well as expected. Our car was ready when promised and had been washed. There were no extra charges. Great service.
Response from the owner Replied: Ralph, thank you for your review! We're happy to hear you had a great service experience and that your vehicle was done in a timely manner. We hope to continue providing 5-star service at your future visits. Have a great day!
Google Review
- October 04, 2019
Brought my car in for some diagnostic tests on a check engine light. The tests ended up taking much longer than expected (1 week), but having access to a brand new courtesy vehicle in the mean time meant that I could still go about life while my car was being looked after. The agent helping me went...
Response from the owner Replied: Thank you for the review, Ben. We are glad you had a 5-star experience with our service department and enjoyed the courtesy vehicle! We know our customers have busy lives and hope the courtesy vehicle makes coming in for service more convenient. We appreciate your business nad look forward to seeing you again. Have a great day!
CarGurus Review
- October 04, 2019
I've been to a few dealerships and this by far was the best experience i've had so to date. The sales rep Evan was extremely polite, helpful, and very...
Google Review
- October 03, 2019
Response from the owner Replied: We are pleased to have earned 5-stars! Thank you for the review, Charlotte!
Google Review
- October 02, 2019
Response from the owner Replied: Bethany, thank you for your review! We're glad you enjoyed your experience with us and look forward to your next visit. Have a great day!
DealerRater Review
- October 02, 2019
It is always a joy to take my car in for service because I am quickly greet and taken care of. When Scott discovered my car would take longer he set me up w a new SUV loaner car.
Google Review
- October 01, 2019
Fantastic service. Questions are addressed immediately.I would recommend this dealership!
Response from the owner Replied: Thank you for your review and recommendation, Chris! We are thrilled you had a great experience and that all of your questions were addressed. We appreciate your business and look forward to your next visit. Have a great day!
Google Review
- September 30, 2019
I had a great experience at Mercedes Benz of wilsonville. I was greeted immediately with a smile and everyone was very professional. We needed to leave our vehicle over the weekend and the rental car I had been given was not big enough for our plans. Someone came to our house to swap out cars! All...
Response from the owner Replied: Thank you for your review, Julie! We're pleased to hear you had a professional and timely experience with us. We value your business and look forward to your next visit! Have a wonderful day!
Google Review
- September 30, 2019
My wife told me that she dropped off her car for a service for the very first time with Wilsonville. It took a while for Shaq to get back to her but overall the technician found out the problem and replaced the blower for Heating and A/C. They went the extra miles to replace our broken license...
Response from the owner Replied: Tim, thank you for your kind words and for taking the time to leave a review. We are so happy to have exceed expectations for the dealership and look forward to working with you in the near future.
Google Review
- September 30, 2019
Kind, courteous, and expert service.
Response from the owner Replied: Thank you for taking the time to leave us a review! We hope to continue 5-star service at your future visits. Have a great day!
Google Review
- September 30, 2019
Wonderful service from the friendly and proactive email communication leading up to our appointment, to the greeting we received when we stepped in the front door of the showroom. Many thanks!!!
Response from the owner Replied: Shawna, thank you for the fantastic review! We are happy to hear you had a great experience with us and received proactive communication! We appreciate your business an look forward to seeing you again. Have a great day!
Google Review
- September 30, 2019
Response from the owner Replied: We are thrilled you enjoyed your experience with us and look forward to your next visit! Thank you for your review and have a great day!
Google Review
- September 29, 2019
Alan was very friendly and helpful. He did his best to expedite the repair process and provided me with a new Mercedes loaner to drive while I waited.
Response from the owner Replied: Thank you for kind review, Blair! We're glad you enjoyed the complimentary courtesy vehicle and are thrilled to hear Alan expedited the process and gave you a 5-star experience! We look forward to seeing you again. Have a wonderful day!
Google Review
- September 27, 2019
Response from the owner Replied: Thank you for your review, Angie! We hope to continue providing 5-star service at your future visits. Have a great day!
Google Review
- September 27, 2019
Enjoyed the visit.The facility, environment and the staff courtesy and services was all wonderful and welcoming.
Response from the owner Replied: It was our pleasure to help you today, Masud. Have a great day!
Cars.com Review
- September 26, 2019
Not long ago I leased a new C300 Cabriolet from Wilsonville Mercedes. My sales advisor, Brandon King was exceptionally attentive and helpful in the process. This is the 2nd car I have purchased with Brandon's help and not only would I recommend him to anyone, but there's also no one else I would...
Google Review
- September 26, 2019
Response from the owner Replied: Shoujie, we appreciate you taking the time to leave us a review! We appreciate your business and hope to see you again. Have a great day!
Google Review
- September 26, 2019
Always awesome service!Took the time to clearly explain service recommendations - very happy with the experience.
Response from the owner Replied: Thanks for the great response and return business, Deepak!