Yelp Review
- May 12, 2021
I the unfortunate ability to buy weird configuration cars. The current model is a S450 4Matic with the executive package. The configuration is slightly different than a regular S450 and S450 4Matic. The executive package changes the length slightly and changes the trunk space.Over the last few...
Yelp Review
- May 12, 2021
Served my car here for 13 years. Yes I have an older Benz but I have always been treated the same. No pushing to get things replaced or fixed. Received loaners when needed. Daren is fantastic. Great people person.
DealerRater Review
- May 11, 2021
It was a busy day at the dealership but my visit went quickly and efficiently! I was pleasantly surprised. Got the work done on my car in the time promised!
Google Review
- May 05, 2021
Recently had our Sprinter Motorhome in for some warranty work. Our contact person was Austin Yock. We had several problems come up. He went above and beyond to make sure everything was taken care of to our satisfaction., A great asset for Wilsonville Mercedes. Very professional and courteous.
Response from the owner Replied: Thank you, Jon! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Wilsonville, we look forward to having you as one of our valued customers for many more years to come!
Facebook - Web Review
- May 04, 2021
Did our Sprinter Navion recall in a day when they said it would be about 4 days.
Mercedes-Benz of Wilsonville Replied: Thank you, Steve! Here at Mercedes-Benz of Wilsonville, customer satisfaction is our #1 priority. We are glad to hear our team was able to take care of the recall in such a timely manner, and it was a pleasure having you at the dealership. We appreciate your review!
Google Review
- May 04, 2021
My fianc and I had a great experience Saturday! We walked in really late in the day and David was the first person to approach us. He made the entire experience easy and we felt really comfortable talking with him. He showed us many options of purchasing the vehicle with no rush/push-iness (even...
Response from the owner Replied: Hi Jamison and Yessi, thank you so much for taking the time to share your feedback with us! We are delighted to learn about your positive experience working with David, and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Google Review
- May 04, 2021
The staff are very respectful and helpful. They really develop a reciprocal relationship with their clients and competent in their abilities to get things done efficiently. Major shot out to Darren James for everything. I highly recommend coming to this Mercedes Benz!
Response from the owner Replied: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
DealerRater Review
- May 04, 2021
They got us back on the road in one day so we could continue our trip to see my mom for mother's day! Amazing service, kindness, consideration, and professionalism!
mmalkoun@dealerrater.com Replied: Thank you for taking the time to leave us this fabulous, five-star review! We're thrilled that we were able to help you out and get you back on the road. Thank you for choosing Mercedes-Benz of Wilsonville.
Google Review
- May 03, 2021
Prices are great, salesperson Rich very responsive, finance a bit slow and did 7 credit inquiries! I had to set up my own shipping which wasnt easy, and they dont really disclose service history or small defects. Overall I do recommend them and Im happy with my purchase!
Response from the owner Replied: Thank you, Brad, for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!
Google Review
- May 01, 2021
Very professional and service oriented. It was a good experience I would recommend Wilsonville Mercedes to friends and family if they need their services.
Response from the owner Replied: It's fantastic to hear that we provided you with great customer service while assisting you, Don! We truly appreciate the opportunity to do business with you. Thank you for choosing Mercedes-Benz of Wilsonville!
Google Review
- May 01, 2021
Seamless trade-in and used car purchase. Drove over from Bend. GLC43 was detailed, ready to go. Salesperson Evan Whitaker was not pushy- opposite really- and the numbers were agreed upon via text before my arrival. Finance rep Brandon Hamilton was also excellent. Straightforward purchase from a...
Response from the owner Replied: Thank you, Don, for taking the time to share your thoughts on working with Evan and Brandon. We're glad to hear they both delivered such a great experience! Congratulations on your new GLC43, Don!We thank you for your business.
Google Review
- April 30, 2021
I was pleasantly surprised by the work performance, friendliness of staff, and outstanding looking place of Mercedes at Willsonwille! Thank you! 5 out of 5
Response from the owner Replied: We appreciate you taking the time to leave us this fabulous review! Thank you so much for choosing Mercedes-Benz of Wilsonville, Emma! Please let us know if we can be of any more assistance! We're always happy to help.
DealerRater Review
- April 30, 2021
The work on my car was completed without any issues. The staff kept me updated and set the expectations to when my work would be completed.
kwerst@dealerrater.com Replied: It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brittney met your expectations. Thank you again for choosing Mercedes-Benz of Wilsonville, we look forward to having you as one of our valued customers for many more years to come!
Google Review
- April 29, 2021
Brent was a very helpful salesman. So was Monte in Finance. We are enjoying our new ride. Thanks. Rodger
Response from the owner Replied: Ruthanne, Thank you for your business and this review. We're happy to hear Brett, Monte and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Google Review
- April 28, 2021
The customer rep for Costco knows about car inside and out, really nice, was a busy woman , it was a pleasant experience. Everybody were so professional, I you feel like they listen to you and help you decide !Feliza
Response from the owner Replied: Thank you, Feliza, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!
Facebook - Web Review
- April 28, 2021
Jacob - You Made My Wife Very Very Happy - Thanks For Your Great Customer Service - Aloha We Will Definitely Be Back
Mercedes-Benz of Wilsonville Replied: Thank you, Daniel, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jacob and our team, and we look forward to working with you again. Congratulations to you and your wife on your new car!
Google Review
- April 27, 2021
Evan was great to work with this was one of the easiest car deals weve ever done!
Response from the owner Replied: Thank you, Julie, for sharing your thoughts about your experience with Evan here at Mercedes-Benz of Wilsonville. We appreciate your business and hope to see you again soon!
Google Review
- April 27, 2021
First time buying a Mercedes. I went to Mercedes of Gladstone and Mercedes of Portland and Beaverton the best service I received was from Mercedes Benz of Wilsonville. The sales person Mr Jacob went up and beyond to help us find the car we were looking for. We highly recommend Mercedes Benz of...
Response from the owner Replied: Thank you, Sahil, for choosing Mercedes-Benz of Wilsonville, your feedback and rating mean a lot to us. We're glad Mr. Jacob was able to help, and we hope to see you again!
Google Review
- April 27, 2021
Evan was great to work with this was one of the easiest car deals weve ever done!
Response from the owner Replied: Thank you, Julie, for sharing your thoughts about your experience with Evan here at Mercedes-Benz of Wilsonville. We appreciate your business and hope to see you again soon!
Google Review
- April 27, 2021
First time buying a Mercedes. I went to Mercedes of Gladstone and Mercedes of Portland and Beaverton the best service I received was from Mercedes Benz of Wilsonville. The sales person Mr Jacob went up and beyond to help us find the car we were looking for. We highly recommend Mercedes Benz of...
Response from the owner Replied: Thank you, Sahil, for choosing Mercedes-Benz of Wilsonville, your feedback and rating mean a lot to us. We're glad Mr. Jacob was able to help, and we hope to see you again!
Google Review
- April 27, 2021
Staff worked quickly and efficiently to ensure safety and take care of my cars needs.
Response from the owner Replied: Thanks, Kevin, for your feedback on your recent visit to Mercedes-Benz of Wilsonville. I'm glad to hear that we were able to assist you and that you had such a positive experience. We hope to see you again soon!
Google Review
- April 27, 2021
Staff worked quickly and efficiently to ensure safety and take care of my cars needs.
Response from the owner Replied: Thanks, Kevin, for your feedback on your recent visit to Mercedes-Benz of Wilsonville. I'm glad to hear that we were able to assist you and that you had such a positive experience. We hope to see you again soon!
Google Review
- April 26, 2021
We had a great experience at Wilsonville Mercedes. We would recommend them to all our friends and family. From Jeff the salesman to Joe in finance we felt so welcomed and very well taken care of. No Pressure!
Response from the owner Replied: Thank you so much, Lisa, for your wonderful review! We are thrilled that Jeff, Joe, and the rest of our team had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Wilsonville!
Google Review
- April 26, 2021
Amazing service and very welcoming. The process was smooth and quick. They filled up the tank & cleaned the interior and exterior before i left the dealership. With it being my first car purchase they helped out so much with getting the price down as much as they could. Definitely recommend looking...
Response from the owner Replied: Thank you so much, Dominique, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Google Review
- April 26, 2021
We had a great experience leasing a 2021 350 GLE. Caleb helped us initially over the phone. We set an appointment for the next day. He had the vechile ready when we arrived. We test drove it and completed the paperwork. We there about 3.5 hours total. Caleb even followed up the next day (his day...
Response from the owner Replied: Thank you so much, Mike, for your excellent review! We are so glad that Caleb had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.
Google Review
- April 26, 2021
Great service. Very efficient and friendly staff! Chick was awesome and made it so easy to get my car serviced!
Response from the owner Replied: Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Wilsonville.
Google Review
- April 26, 2021
Excellent customer service. Service department got me in and out very quickly and offered me a loaner while my car was being worked on.
Response from the owner Replied: Thank you for your review Kara!
Google Review
- April 26, 2021
We have a new to us Sprinter based motorhome that I scheduled to have looked at for a few small issues and some software upgrades. Even though we are the second owners and our motorhome was purchased from a RV dealer we were treated just like we had purchased the RV at MB of Wilsonville. I highly...
Response from the owner Replied: Thank you, John, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Mercedes-Benz of Wilsonville are glad to have you as a customer.
Google Review
- April 26, 2021
Stop and ask for Gil Fuchs. Great sales guy.Happy with my new GLE 350.
Response from the owner Replied: Rex, we are very happy to hear that Gil provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Congratulations on your new GLE 350!
Google Review
- April 26, 2021
Excellent service,good customer satisfaction and fast and easy to understand what is going to be done all the process of checking in you car .Chris Theriault excellent service
Response from the owner Replied: Thank you! It has been a pleasure serving you, Mauroc. Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you again for choosing Mercedes-Benz of Wilsonville, we look forward to having you as one of our valued customers for many more years to come!
DealerRater Review
- April 26, 2021
I did not get a text with updates and when my car was ready. I had to keep calling. It would be nice to have the service center phone number on the text when you get a confirmation of the appointment just incase.
maryellen2845 Replied: Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Google Review
- April 25, 2021
Amazing service and very welcoming. The process was smooth and quick. They filled up the tank & cleaned the interior and exterior before i left the dealership. With it being my first car purchase they helped out so much with getting the price down as much as they could. Definitely recommend looking...
Response from the owner Replied: Thank you so much, Dominique, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Facebook - Web Review
- April 25, 2021
We stopped by D&C and Mercedes of Beaverton and Portland but the best service was provided by Jacob from Mercedes Benz of Wilsonville. Keep up with good work ethics. Jacob made my wifes dream car buying process super easy with no pressure. Best was when he lets us take the car for drive and told us...
Mercedes-Benz of Wilsonville Replied: Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jacob and the team here at Mercedes-Benz of Wilsonville. Congratulations to your wife on her dream car!
DealerRater Review
- April 25, 2021
This was a pleasant experience for the service I received on my car. The agents I worked with were professional, knowledgeable and courteous! My appointment was timely with excellent communication about my cars schedule. Everything went well and I was completely satisfied.
ldesisto Replied: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Google Review
- April 24, 2021
Excellent service,good customer satisfaction and fast and easy to understand what is going to be done all the process of checking in you car .Chris Theriault excellent service
Response from the owner Replied: Thank you! It has been a pleasure serving you, Mauroc. Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you again for choosing Mercedes-Benz of Wilsonville, we look forward to having you as one of our valued customers for many more years to come!
Google Review
- April 24, 2021
Great service. Very efficient and friendly staff! Chick was awesome and made it so easy to get my car serviced!
Response from the owner Replied: Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Wilsonville.
Google Review
- April 24, 2021
Excellent customer service. Service department got me in and out very quickly and offered me a loaner while my car was being worked on.
Response from the owner Replied: Thank you for your review Kara!
Google Review
- April 24, 2021
We have a new to us Sprinter based motorhome that I scheduled to have looked at for a few small issues and some software upgrades. Even though we are the second owners and our motorhome was purchased from a RV dealer we were treated just like we had purchased the RV at MB of Wilsonville. I highly...
Response from the owner Replied: Thank you, John, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Mercedes-Benz of Wilsonville are glad to have you as a customer.
Facebook - Web Review
- April 23, 2021
Nice atmosphere, friendly people. Know their product.
Mercedes-Benz of Wilsonville Replied: We are so glad that we had the opportunity, Elaine, to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future!
DealerRater Review
- April 23, 2021
Darren was on top of it from the second I stepped foot into the service department. Fantastic customer service! Im a high contact type of person, Darren kept me informed every step of the way, I never had to call him to find out my vehicle status, as I have had to do with previous service writers....
maryellen2845 Replied: It's great to hear that Darren was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again, Jimmy, for choosing Mercedes-Benz of Wilsonville!
Google Review
- April 22, 2021
We had a great experience at Wilsonville Mercedes. We would recommend them to all our friends and family. From Jeff the salesman to Joe in finance we felt so welcomed and very well taken care of. No Pressure!
Response from the owner Replied: Thank you so much, Lisa, for your wonderful review! We are thrilled that Jeff, Joe, and the rest of our team had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Wilsonville!
Google Review
- April 22, 2021
We had a great experience leasing a 2021 350 GLE. Caleb helped us initially over the phone. We set an appointment for the next day. He had the vechile ready when we arrived. We test drove it and completed the paperwork. We there about 3.5 hours total. Caleb even followed up the next day (his day...
Response from the owner Replied: Thank you so much, Mike, for your excellent review! We are so glad that Caleb had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.
Google Review
- April 21, 2021
Stop and ask for Gil Fuchs. Great sales guy.Happy with my new GLE 350.
Response from the owner Replied: Rex, we are very happy to hear that Gil provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Congratulations on your new GLE 350!
Google Review
- April 19, 2021
Working with David was awesome. He and the rest of the sales and finance team made the buying experience enjoyable.
Response from the owner Replied: Scott, Thank you so much for choosing Mercedes-Benz of Wilsonville! Congrats on your new purchase, and let David our our team know if we can be of any more assistance!
Google Review
- April 19, 2021
Exelent experience no preasure or upsale. Price was fair.Lars
Response from the owner Replied: Lars, thank you for sharing your thoughts about your experience with Mercedes-Benz of Wilsonville. We appreciate your business and hope to see you again soon!
Google Review
- April 19, 2021
Our service tech was Michael Stone. He made it easy to schedule and we received great service. It was a yearly service and I love how we always leave with a nice clean car with the complimentary car wash.
Response from the owner Replied: Karen, thank you so much for your wonderful review! We are thrilled that Michael had the opportunity to provide you such great service. Thank you for choosing Mercedes-Benz of Wilsonville!
Google Review
- April 19, 2021
Working with David was awesome. He and the rest of the sales and finance team made the buying experience enjoyable.
Response from the owner Replied: Scott, Thank you so much for choosing Mercedes-Benz of Wilsonville! Congrats on your new purchase, and let David our our team know if we can be of any more assistance!
DealerRater Review
- April 19, 2021
Its a wonderful experience to buy from Mercedes Benz of west Linn all the stuff was wonderful and helpful special thanks to Jeff Maddox
maryellen2845 Replied: It's great to hear that Jeff was able to help get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Wilsonville!
DealerRater Review
- April 19, 2021
Came in without an appointment. Was taken care of and back on the road in just over 1 hour. I was in a time crunch, so top marks.
pakelley Replied: Alastair, we appreciate your business and our team looks forward to serving you again soon!
DealerRater Review
- April 17, 2021
Made it easy and were understanding with my time. Jacob and Lisa were wonderful to work with. Left in a A220 4Matic and couldnt be happer!
maryellen2845 Replied: Thank you for taking the time to share your thoughts on working with Jacob and Lisa. We're glad to hear we delivered such a great experience!
DealerRater Review
- April 16, 2021
It was easy to make appointment. service was great; appreciated text message updates; friendly staff; Returned car clean and ready to go unlike other dealer service department
maryellen2845 Replied: Thank you for choosing Mercedes-Benz of Wilsonville, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
DealerRater Review
- April 15, 2021
Mercedes-Benz of Wilsonville is worth the drive for us. They take exceptional care of their customers and provide reliable service. I am a customer for life!
maryellen2845 Replied: Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Google Review
- April 14, 2021
Great service, Cameron went the extra mile, very grateful
Response from the owner Replied: Thank you, Kristy! We are so glad that Cameron had the opportunity to work with you to make your experience with us a positive one. Please don't hesitate to reach out if you need anything else.
Google Review
- April 14, 2021
Exelent experience no preasure or upsale. Price was fair.Lars
Response from the owner Replied: Lars, thank you for sharing your thoughts about your experience with Mercedes-Benz of Wilsonville. We appreciate your business and hope to see you again soon!
Google Review
- April 13, 2021
Our service tech was Michael Stone. He made it easy to schedule and we received great service. It was a yearly service and I love how we always leave with a nice clean car with the complimentary car wash.
Response from the owner Replied: Karen, thank you so much for your wonderful review! We are thrilled that Michael had the opportunity to provide you such great service. Thank you for choosing Mercedes-Benz of Wilsonville!
Google Review
- April 12, 2021
Shak is an excellent representative for this place. I have had mixed experiences with this dealership, but Shak went the distance to make my experience turn out well. -S
Response from the owner Replied: Shel, Congratulations on your new vehicle! We are so glad that Shak had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!
Google Review
- April 12, 2021
Amazing experience at Mercedes of Wilsonville. Lisa Ramirez helped me purchase my dream car and she was fantastic! I didn't purchase a Mercedes, I've been looking for a Toyota. I've been shopping for 6 months, have had horrible experiences other places. Lisa made it easy and fun. I felt like a got a...
Response from the owner Replied: Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We're glad to hear that Lisa provided such excellent customer service!
Google Review
- April 12, 2021
Tyler George is terrific! I had trouble with my phone and could not respond several times. He was patient, kind and Knowledgeable
Response from the owner Replied: It's great to hear that Tyler was able to help with your phone issue. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Wilsonville!
Google Review
- April 12, 2021
Everyone was busy today but that didn't stop the Service Team Members from making sure that I knew I wasn't being ignored and filled me in on everything I needed to know to make my experience as less stressful as possible. The loaner mercedes suv is nice and feel like I'm being taken care of. I'll...
Response from the owner Replied: Kurt, thank you so much for choosing Mercedes-Benz of Wilsonville! Please don't hesitate to let us know if we can be of any more assistance!
Google Review
- April 12, 2021
Excellent, professional service. Clean and efficient service shop. You can tell when you check in that Wilsonville Mercedes-Benz does it right.
Response from the owner Replied: Bruce, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Google Review
- April 12, 2021
Shak is an excellent representative for this place. I have had mixed experiences with this dealership, but Shak went the distance to make my experience turn out well. -S
Response from the owner Replied: Shel, Congratulations on your new vehicle! We are so glad that Shak had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!
DealerRater Review
- April 12, 2021
I worked with Brendon Hamilton to purchase a certified used GLS 450, and the experience with him was fantastic. He was personable, patient, and professional. He made the process easy, even when it could have been stressful since I had my 5 month old daughter with me. I'd definitely recommend that...
maryellen2845 Replied: Thank you, Amy, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of Wilsonville are glad to have you as a customer.
DealerRater Review
- April 10, 2021
Very comprehensive, very prompt, pleasant experience. Service Department found additional service that needed to be completed and still finished the job the same day. Loaner car was available and serves as a nice sales strategy.
Heidrun D Replied: Thanks for sharing your thoughts about your experience with Mercedes-Benz of Wilsonville. We appreciate your business and hope to see you again soon!
Google Review
- April 09, 2021
Everyone was busy today but that didn't stop the Service Team Members from making sure that I knew I wasn't being ignored and filled me in on everything I needed to know to make my experience as less stressful as possible. The loaner mercedes suv is nice and feel like I'm being taken care of. I'll...
Response from the owner Replied: Kurt, thank you so much for choosing Mercedes-Benz of Wilsonville! Please don't hesitate to let us know if we can be of any more assistance!
Google Review
- April 09, 2021
Amazing experience at Mercedes of Wilsonville. Lisa Ramirez helped me purchase my dream car and she was fantastic! I didn't purchase a Mercedes, I've been looking for a Toyota. I've been shopping for 6 months, have had horrible experiences other places. Lisa made it easy and fun. I felt like a got a...
Response from the owner Replied: Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We're glad to hear that Lisa provided such excellent customer service!
Google Review
- April 09, 2021
Tyler George is terrific! I had trouble with my phone and could not respond several times. He was patient, kind and Knowledgeable
Response from the owner Replied: It's great to hear that Tyler was able to help with your phone issue. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Wilsonville!
DealerRater Review
- April 09, 2021
Thank you to Nate for rolling my car through with expediency. Luckily it was a minor software issue and I was put back on the road very quickly. Thanks, Nate😊
mmalkoun@dealerrater.com Replied: Thank you for your very kind review, Myra. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Nate here at Mercedes-Benz of Wilsonville.
Google Review
- April 08, 2021
Excellent, professional service. Clean and efficient service shop. You can tell when you check in that Wilsonville Mercedes-Benz does it right.
Response from the owner Replied: Bruce, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Google Review
- April 05, 2021
No pressure sales! Lisa Upex was dynamic!! She was extremely through!
Response from the owner Replied: Thank you for sharing your experience with us, John! We're happy to hear you enjoyed working with Lisa and hope you enjoy your new vehicle!
Google Review
- April 05, 2021
No pressure sales! Lisa Upex was dynamic!! She was extremely through!
Response from the owner Replied: Thank you for sharing your experience with us, John! We're happy to hear you enjoyed working with Lisa and hope you enjoy your new vehicle!
Yelp Review
- April 05, 2021
Navigating through dealership parts can be confusing. I found a video on Facebook of a comfort box from Mercedes -Benz of Smithtown. After trying MB of Wilsonville, I contacted Smithtown which informed me the website was incorrect and guaranteed it would fit my car. Matt Newell, the manager at MB of...
Google Review
- April 03, 2021
This is my 2nd time shopping here and what brought me back is the level of professionalism and service! I came in asking for Zach but quickly learned he got promoted to big boss!! So instead I was given great service with Lisa! She gave all the information I needed before my purchase. I didnt feel...
Response from the owner Replied: Congratulations on your new vehicle, Jordan! Here at Mercedes-Benz of Wilsonville, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Lisa, and it was a pleasure having you at the dealership. We appreciate your five-star review, Jordan!
Google Review
- April 03, 2021
Best experience buying a car!!!! So nice!!! David was a gentleman and Zach even tried to reserve us a seat for dinner for later! Amazing
Response from the owner Replied: Congratulations on your new purchase, Mike! Thank you so much for choosing Mercedes-Benz of Wilsonville! We're looking forward to sharing this great five-star review with David, Zach, and our team. Please let us know if we can be of any more assistance!
Google Review
- April 03, 2021
Chris the service adviser provided prompt, courteous service in a timely manner. I would highly recommend!
Response from the owner Replied: Thank you for taking the time to share your feedback with us, Gevin! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Google Review
- April 03, 2021
Helpful and extremely friendly service from Nikki and Lisa, the staff handled my long-distance situation with ease and communicated clearly and often. Extremely happy with how everything turned out!
Response from the owner Replied: Thank you, Paul! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Wilsonville.
Google Review
- April 03, 2021
Showed outstanding customer service, Quality care, Advanced knowledge regarding the job. I would go back for their service anytime. I trust their work.
Response from the owner Replied: Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!We appreciate your business, Meg. Please let us know if we can be of any further assistance. We're always happy to help.
Google Review
- April 03, 2021
Very friendly staff. Quick to get back to me with my questions and good service.
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Wilsonville, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Google Review
- April 03, 2021
One of the best car buying experiences ever (and Ive purchased quite a few Mercedes)!
Response from the owner Replied: Thank you for taking the time to write this review, Victoria! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new Mercedes! All of us at Mercedes-Benz of Wilsonville are glad to have you as a customer.
Google Review
- April 03, 2021
When we stepped in the door half an hour before closing we intended to take a quick look at a couple of the cars in the used inventory. We were not pressured out the door, and encouraged to take whatever time we needed to examine the cars. We found one we fell in love with, and the Wilsonville team...
Response from the owner Replied: Congratulations on your new vehicle. Thank you for taking the time to leave us this fabulous, five-star review, Daniel. We're glad to hear we delivered such a great experience! We're looking forward to having you as one of our valued customers for more years to come.
Google Review
- April 03, 2021
Our family recently bought a car through Mercedes-Benz of Wilsonville and had such a fantastic experience with Brendon H. and Monty W. that we came back and bought a second one two months later! Brendon was kind, helpful, and very patient with finding the right cars for us and then extremely...
Response from the owner Replied: Congratulations on your new vehicle! Thank you for your business and this outstanding review, Tristan. We're happy to hear that both Brendon and Monty were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We're always happy to help!
Google Review
- April 03, 2021
I purchased my first Mercedes from Mercedes-Benz of Wilsonville years ago. After that experience, I knew I would be back when it was time to purchase another. They certainly did not disappoint this time either. Jacob was an absolute delight to work with. He was professional and always quick to...
Response from the owner Replied: Thank you for taking the time to leave us this fabulous, five-star review! It's fantastic to hear that Jacob provided you with great customer service while assisting you with your new Mercedes purchase. We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Wilsonville!Congratulations on your new vehicle!
Google Review
- April 03, 2021
Sales process was zero pressure, client-need oriented. As this was our first Mercedes-Benz, it allowed time to explore the full line up and execute multiple test drives to be sure of a good fit / post-sale satisfaction. A genius effort was made to connect on a personal level vs a transaction-only...
Response from the owner Replied: Thank you, Jeff! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Wilsonville.
Google Review
- April 03, 2021
This place is awesome. Thanks Brendon for the great experience! Ask for him if he's available. He's a popular guy there, and the best salesman I've ever dealt with.
Response from the owner Replied: Congratulations on your new purchase, Kyle. We are very happy that Brendon provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Google Review
- April 03, 2021
Outstanding service every time. Friendly and helpful staff, keeps you updated on status of service of the car. We live on the coast, drive by another Mercedes dealer to get to Wilsonville.Highly recommended!!
Response from the owner Replied: Wow! Thank you so much for this great five-star review, Pamela. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Wilsonville and helping to share the word about us. Were here for you anytime!
Google Review
- April 03, 2021
We recently had the pleasure of purchasing an E300 Mercedes sedan from MB Wilsonville. I am not prone to posting comments like this but believe the standout quality of this dealership bears a few. Admittedly I am exacting about car purchases as a lifelong collector and prolific purchaser. As with...
Response from the owner Replied: Thank you, Lance, for taking the time to write us this fantastic, five-star review! I'm glad to hear that Perry and Caleb were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new E300 Mercedes, Lance!Thank you so much for choosing Mercedes-Benz of Wilsonville!
Google Review
- April 03, 2021
Great place to buy a car, Gil Fuchs showed us what we were looking for, no pressure to buy, he just wanted to make sure we were happy.The finance manager, Brian Revord was great to work with also. No complaints whatsoever, this was our third car and will be going back again!
Response from the owner Replied: Thank you so much for your wonderful review, Alan! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Wilsonville!
Google Review
- April 03, 2021
We purchased a Certified Pre own and the experience was great. Lisa was very helpful and knowledgeable.Glad we had her as she made the trip very wonderful and glad she helped us with a great CPO Mercedes.This is our second purchase from this dealership and we will be back!
Response from the owner Replied: Thank you for your very kind review, Steve! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Wilsonville.
Google Review
- April 03, 2021
I came in expecting to leave my car for a couple hours for a recall repair. I was pleasantly surprised when they told me it'd be finished in 30 minutes. I waited for less than 20 minutes! Mercedes always under promises and over delivers.
Response from the owner Replied: Codie, thank you for sharing your thoughts about your experience with Mercedes-Benz of Wilsonville. We appreciate your business and hope to see you again soon!
Google Review
- April 03, 2021
Prompt, professional service. Frequent status updates via text. Invoice and billing handled before I picked up the car. Only negative was they didnt wash the car.
Response from the owner Replied: Thank you for sharing your experience with us! We're happy to hear it went well and hope you see you again soon.
Google Review
- April 03, 2021
Great service and communication. I didnt feel at all like unneeded services were pushed on me, like what has happened at other dealerships/service locations. I look forward to taking my vehicle back for all future service needs!
Response from the owner Replied: Thank you, Emily, for taking the time to leave us a five-star review, Emily! It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thank you for choosing Mercedes-Benz of Wilsonville!
DealerRater Review
- April 03, 2021
We have been internet researching a Mercedes SUV and decided we would enjoy a GLE 350. A friend recommended Costco so we tried it and your response has been so positive and so you are holding our dream car! Due to health issues we have had to postpone seeing it but we will be there this week and...
Heidrun D Replied: Thank you for your feedback for our team here at Mercedes-Benz of Wilsonville. We're glad to hear that you've had such a positive experience so far and we look forward to continuing to work with you on the purchase of your GLE 350. Please don't hesitate to reach out if you have any questions or concerns!
Google Review
- April 02, 2021
Chris the service adviser provided prompt, courteous service in a timely manner. I would highly recommend!
Response from the owner Replied: Thank you for taking the time to share your feedback with us, Gevin! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Google Review
- April 01, 2021
Google Review
- April 01, 2021
Very friendly staff. Quick to get back to me with my questions and good service.
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Wilsonville, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Google Review
- April 01, 2021
Response from the owner Replied: Lisa, thank you for sharing about your experience with Mercedes-Benz of Wilsonville. We appreciate your business and hope to see you again soon!
Google Review
- March 31, 2021
Response from the owner Replied: We appreciate you taking the time to leave us a five-star rating. We're looking forward to your next visit with us at Mercedes-Benz of Wilsonville!
Google Review
- March 31, 2021
Response from the owner Replied: Thank you, Victoria! We're looking forward to your next visit with us at Mercedes-Benz of Wilsonville!
Facebook - Web Review
- March 31, 2021
Darren gave very good service.
Mercedes-Benz of Wilsonville Replied: Thank you so much for taking the time to share your feedback with us, Carolyn, we are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Google Review
- March 31, 2021
Outstanding service every time. Friendly and helpful staff, keeps you updated on status of service of the car. We live on the coast, drive by another Mercedes dealer to get to Wilsonville.Highly recommended!!
Response from the owner Replied: Wow! Thank you so much for this great five-star review, Pamela. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Wilsonville and helping to share the word about us. Were here for you anytime!
Google Review
- March 31, 2021
We recently had the pleasure of purchasing an E300 Mercedes sedan from MB Wilsonville. I am not prone to posting comments like this but believe the standout quality of this dealership bears a few. Admittedly I am exacting about car purchases as a lifelong collector and prolific purchaser. As with...
Response from the owner Replied: Thank you, Lance, for taking the time to write us this fantastic, five-star review! I'm glad to hear that Perry and Caleb were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new E300 Mercedes, Lance!Thank you so much for choosing Mercedes-Benz of Wilsonville!
Google Review
- March 31, 2021
Great service and communication. I didnt feel at all like unneeded services were pushed on me, like what has happened at other dealerships/service locations. I look forward to taking my vehicle back for all future service needs!
Response from the owner Replied: Thank you, Emily, for taking the time to leave us a five-star review, Emily! It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thank you for choosing Mercedes-Benz of Wilsonville!
Google Review
- March 29, 2021
Quick and right service including loaner vehicle.
Response from the owner Replied: Thank you, Jonathon, for taking the time to leave us a five-star review!We appreciate your business here at Mercedes-Benz of Wilsonville.
DealerRater Review
- March 29, 2021
Absolutely outstanding experience. Jeff Maddox our sales representative was professional, listened attentively, and made the process easier than expected. Drove away in my new 2021 GLC300 first class service.
pakelley Replied: Thank you, Kelly, for your business and this review. We're happy to hear that Jeff and our sales team were able to help you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new vehicle!
Google Review
- March 29, 2021
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Wilsonville! Our team was happy to assist you, Jennifer. Come back soon if there's anything else we can help you with!
Google Review
- March 29, 2021
This is my 2nd time shopping here and what brought me back is the level of professionalism and service! I came in asking for Zach but quickly learned he got promoted to big boss!! So instead I was given great service with Lisa! She gave all the information I needed before my purchase. I didnt feel...
Response from the owner Replied: Congratulations on your new vehicle, Jordan! Here at Mercedes-Benz of Wilsonville, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Lisa, and it was a pleasure having you at the dealership. We appreciate your five-star review, Jordan!
Facebook - Web Review
- March 28, 2021
This is my 2nd time shopping here and what brought me back is the level of professionalism and service! I came in asking for Zach but quickly learned he got promoted to big boss!! So instead I was given great service with Lisa! She gave all the information I needed before my purchase. I didnt feel...
Mercedes-Benz of Wilsonville Replied: Thank you, Jordan, for sharing your experience with us! We're happy to hear it went well working with Lisa and hope you enjoy your new vehicle. We truly appreciate your feedback!
DealerRater Review
- March 28, 2021
This is my 2nd time shopping here and what brought me back is the level of professionalism and service! I came in asking for Zach but quickly learned he got promoted to big boss!! So instead I was given great service with Lisa! She gave all the information I needed before my purchase. I didnt feel...
ldesisto Replied: Congratulations on your new vehicle! We are so glad that Lisa had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!
Google Review
- March 28, 2021
Response from the owner Replied: Thank you, Ned! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Wilsonville.
Facebook - Web Review
- March 27, 2021
We had an amazing experience at Mercedes Wilsonville. Thank you to Jeff for finding us the exact car I hoped for. You made the process so much fun. Your genuine heart for people shines through. Thank you to Joe in finance for such a supportive finance process. We came in with financing squared...
DealerRater Review
- March 27, 2021
Mr chick was really helpful with my van they took care of me really appreciate his help thank you so much for your service really nice people
ldesisto Replied: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Yelp Review
- March 27, 2021
Mercedes of Wilsonville is THE best Mercedes dealership in Oregon.We have now bought 4 cars both used and new from Gil Fuchs who is knowledgeable, helpful, and courteous, and he always provides the ultimate for a positive sales experience.We we just bought a GLA AmG 35 and we will be ordering new...
DealerRater Review
- March 26, 2021
Lisa Upex helped us at Mercedes-Benz of Wilsonville with our car purchase. She was knowledgeable and very pleasant to work with. Thanks for the great experience.
ldesisto Replied: Thank you for taking the time to write this review and let us know how we are doing. It is great to hear that Lisa was so helpful with the purchase of your new vehicle! All of us at Mercedes-Benz of Wilsonville are glad to have you as a customer.
Google Review
- March 25, 2021
Our family recently bought a car through Mercedes-Benz of Wilsonville and had such a fantastic experience with Brendon H. and Monty W. that we came back and bought a second one two months later! Brendon was kind, helpful, and very patient with finding the right cars for us and then extremely...
Response from the owner Replied: Congratulations on your new vehicle! Thank you for your business and this outstanding review, Tristan. We're happy to hear that both Brendon and Monty were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We're always happy to help!
DealerRater Review
- March 25, 2021
Very efficient system for servicing vehicles. Personnel are knowledgeable and friendly. Easy to get an appointment. Loaners are readily available but waiting area is also comfortable
pakelley Replied: Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Wilsonville. Please don't hesitate to reach out if you need anything else.
DealerRater Review
- March 25, 2021
The folks at the Service Department at MBZ of Wilsonville have always been courteous, professional and thorough, especially through the Covid Crisis. They have a well executed plan to keep you safe, and get your service needs taken care of. I've had Michael Stone as my Service Advisor for several...
pakelley Replied: Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Wilsonville.
Facebook - Web Review
- March 25, 2021
Didnt start well with one of the sales people being completely unprofessional and plain disrespectful. The manager was very apologetic for poor initial experience and did everything in his power to correct the situation and provide complete satisfaction with my buying experience at this particular...
Mercedes-Benz of Wilsonville Replied: Thank you, Natalia! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Wilsonville and congratulations on your new Mercedes!
Google Review
- March 24, 2021
When we stepped in the door half an hour before closing we intended to take a quick look at a couple of the cars in the used inventory. We were not pressured out the door, and encouraged to take whatever time we needed to examine the cars. We found one we fell in love with, and the Wilsonville team...
Response from the owner Replied: Congratulations on your new vehicle. Thank you for taking the time to leave us this fabulous, five-star review, Daniel. We're glad to hear we delivered such a great experience! We're looking forward to having you as one of our valued customers for more years to come.
Google Review
- March 24, 2021
Response from the owner Replied: Thank you, Phoebe. We appreciate your business and our team looks forward to serving you again soon!
Google Review
- March 24, 2021
I purchased my first Mercedes from Mercedes-Benz of Wilsonville years ago. After that experience, I knew I would be back when it was time to purchase another. They certainly did not disappoint this time either. Jacob was an absolute delight to work with. He was professional and always quick to...
Response from the owner Replied: Thank you for taking the time to leave us this fabulous, five-star review! It's fantastic to hear that Jacob provided you with great customer service while assisting you with your new Mercedes purchase. We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Wilsonville!Congratulations on your new vehicle!
Google Review
- March 24, 2021
Very helpful & curious sale people.
Response from the owner Replied: It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Wilsonville, Terry!
DealerRater Review
- March 24, 2021
Very professional dealership to deal with from greeter, salesperson and all managers I spoke with during my shopping experience. I really Enjoyed my shopping experience.
Heidrun D Replied: Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Wilsonville, we look forward to having you as one of our valued customers for many more years to come!
Google Review
- March 24, 2021
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Wilsonville, Justin! We're glad we were able to help, and we hope to see you again!
Google Review
- March 23, 2021
Best experience buying a car!!!! So nice!!! David was a gentleman and Zach even tried to reserve us a seat for dinner for later! Amazing
Response from the owner Replied: Congratulations on your new purchase, Mike! Thank you so much for choosing Mercedes-Benz of Wilsonville! We're looking forward to sharing this great five-star review with David, Zach, and our team. Please let us know if we can be of any more assistance!
Google Review
- March 23, 2021
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Wilsonville! Our team was happy to assist you, Maya. Come back soon if there's anything else we can help you with!
Google Review
- March 23, 2021
Response from the owner Replied: We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Wilsonville.
Google Review
- March 23, 2021
Showed outstanding customer service, Quality care, Advanced knowledge regarding the job. I would go back for their service anytime. I trust their work.
Response from the owner Replied: Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!We appreciate your business, Meg. Please let us know if we can be of any further assistance. We're always happy to help.
Google Review
- March 23, 2021
Response from the owner Replied: Thank you for the five-star rating, Elena! We sincerely appreciate your business at Mercedes-Benz of Wilsonville!
Google Review
- March 21, 2021
This place is awesome. Thanks Brendon for the great experience! Ask for him if he's available. He's a popular guy there, and the best salesman I've ever dealt with.
Response from the owner Replied: Congratulations on your new purchase, Kyle. We are very happy that Brendon provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Google Review
- March 21, 2021
Low pressure sales people . Great selection of vehicles and colors .
Response from the owner Replied: Congratulations on your new vehicle, Mike! Here at Mercedes-Benz of Wilsonville, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the vehicle they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your five-star review!
Google Review
- March 19, 2021
Response from the owner Replied: We appreciate your business and our team looks forward to serving you again soon!
Google Review
- March 19, 2021
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Wilsonville, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Google Review
- March 19, 2021
They always go above and beyond with everything!!!! I drive for 3 hrs just to have them service my vehicles as they are that much better than the local dealer where I live...
Response from the owner Replied: Thank you, Brian! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Wilsonville, we look forward to having you as one of our valued customers for many more years to come!
Google Review
- March 19, 2021
Response from the owner Replied: We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Mercedes-Benz of Wilsonville!
Google Review
- March 18, 2021
Sales process was zero pressure, client-need oriented. As this was our first Mercedes-Benz, it allowed time to explore the full line up and execute multiple test drives to be sure of a good fit / post-sale satisfaction. A genius effort was made to connect on a personal level vs a transaction-only...
Response from the owner Replied: Thank you, Jeff! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Wilsonville.
Google Review
- March 18, 2021
Response from the owner Replied: Jeff, thank you for choosing Mercedes-Benz of Wilsonville! Our team was happy to assist you. Come back soon if there's anything else we can help you with!
DealerRater Review
- March 17, 2021
I have owned Mercedes since 1980, and have purchased upgraded cars on a regular basis since then. Our 2014 350ML was totaled in a wreck and we walked away without a scratch. When you couple the quality of the cars with the excellent service from Mercedes Wilsonville, you have a pat hand. Brian...
pakelley Replied: Barbara, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brian, Mark, and Brittany met your expectations. Thank you again for choosing Mercedes-Benz of Wilsonville, we look forward to having you as one of our valued customers for many more years to come!
Google Review
- March 17, 2021
Response from the owner Replied: Thank you, Amy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Wilsonville.
Google Review
- March 16, 2021
Response from the owner Replied: Thank you for the great rating, Jason! We sincerely appreciate your business at Mercedes-Benz of Wilsonville!
DealerRater Review
- March 15, 2021
Thanks Austin Yock for good service. I believe that my Sprinter van is in good hands. And thanks for your patience of my english language.
mmalkoun@dealerrater.com Replied: Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Austin here at Mercedes-Benz of Wilsonville! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
DealerRater Review
- March 14, 2021
M-B of Wilsonville is professional, organized, friendly and competent. They text and call when my vehicle service is completed and checkout is quick and easy.
mmalkoun@dealerrater.com Replied: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Google Review
- March 14, 2021
One of the best car buying experiences ever (and Ive purchased quite a few Mercedes)!
Response from the owner Replied: Thank you for taking the time to write this review, Victoria! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new Mercedes! All of us at Mercedes-Benz of Wilsonville are glad to have you as a customer.
Google Review
- March 13, 2021
Response from the owner Replied: Thank you, Edward, for choosing Mercedes-Benz of Wilsonville, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Google Review
- March 13, 2021
Response from the owner Replied: We appreciate you taking the time, Justin, to leave us the good feedback. We're looking forward to your next visit with us at Mercedes-Benz of Wilsonville!
Google Review
- March 13, 2021
Always great service, taking great care of our Mercedes Benz C250 since purchasing.
Response from the owner Replied: Hello Jenny,Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Google Review
- March 12, 2021
Just bought a truck from here and had a great experience. Jeff the salesman was very professional and didnt pressure me into buying came back the next day and got the deal I wanted and bought the truck.
Response from the owner Replied: Thank you for your very kind review, Corbin. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jeff here at Mercedes-Benz of Wilsonville.
Google Review
- March 12, 2021
Response from the owner Replied: Thanks, Anna, we appreciate your business and our team looks forward to serving you again soon!
Google Review
- March 11, 2021
Response from the owner Replied: Jan, thank you for choosing Mercedes-Benz of Wilsonville, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Google Review
- March 11, 2021
Response from the owner Replied: Thank you, Barbara, we appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Mercedes-Benz of Wilsonville!
Google Review
- March 11, 2021
Prompt, professional service. Frequent status updates via text. Invoice and billing handled before I picked up the car. Only negative was they didnt wash the car.
Response from the owner Replied: Thank you for sharing your experience with us! We're happy to hear it went well and hope you see you again soon.
Facebook - Web Review
- March 11, 2021
Shak is great. My car was clean inside and out. Only comment was when I dropped off my car the service advisor I was assigned to was late for work. Then I received a txt regarding additional items that were recommended so I called to chat. Still didnt know who I was suppose to talk with so Taylor...
Mercedes-Benz of Wilsonville Replied: Sally, here at Mercedes-Benz of Wilsonville, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Shak, and it was a pleasure having you at the dealership. We appreciate your review!
DealerRater Review
- March 11, 2021
Great experience. In and out in a reasonable amount of time. Gil and Monte were very professional and answered all questions. I would recommend this dealership.
maryellen2845 Replied: Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Google Review
- March 11, 2021
We purchased a Certified Pre own and the experience was great. Lisa was very helpful and knowledgeable.Glad we had her as she made the trip very wonderful and glad she helped us with a great CPO Mercedes.This is our second purchase from this dealership and we will be back!
Response from the owner Replied: Thank you for your very kind review, Steve! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Wilsonville.
Google Review
- March 10, 2021
Response from the owner Replied: Thanks, Stephen, for sharing about your experience with Mercedes-Benz of Wilsonville. We appreciate your business and hope to see you again soon!
Google Review
- March 09, 2021
Very nice and accommodating team! Very appreciative of the level of service offered!
Response from the owner Replied: Pete, it's fantastic to hear that we provided you with great customer service while assisting you. We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Wilsonville!
Google Review
- March 09, 2021
Response from the owner Replied: Cynthia, we appreciate your business and our team looks forward to serving you again soon!
Facebook - Web Review
- March 09, 2021
Always good service. Friendly people.
Mercedes-Benz of Wilsonville Replied: Margaret, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Google Review
- March 09, 2021
Helpful and extremely friendly service from Nikki and Lisa, the staff handled my long-distance situation with ease and communicated clearly and often. Extremely happy with how everything turned out!
Response from the owner Replied: Thank you, Paul! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Wilsonville.
Google Review
- March 09, 2021
Thank You for great service!!! Very pleased!!!
Response from the owner Replied: Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. All of us at Mercedes-Benz of Wilsonville are glad to have you as a customer.
Google Review
- March 08, 2021
Great place to buy a car, Gil Fuchs showed us what we were looking for, no pressure to buy, he just wanted to make sure we were happy.The finance manager, Brian Revord was great to work with also. No complaints whatsoever, this was our third car and will be going back again!
Response from the owner Replied: Thank you so much for your wonderful review, Alan! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Wilsonville!
Google Review
- March 08, 2021
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Wilsonville! Our team was happy to assist you. Come back soon if there's anything else we can help you with!
DealerRater Review
- March 06, 2021
This is my first time owning a Mercedes, and the service if the team in Wilsonville has always been exceptional. They are promote and efficient and always provide a loaner car even for a short service if I choose one. I love Wilsonville Mercedes!
pakelley Replied: Thank you so much, Kathleen, for your kind words, and for taking the time to leave us this wonderful feedback! We will be sure to share your compliments with our service team! Thank you again and we look forward to serving you soon!
Google Review
- March 06, 2021
I came in expecting to leave my car for a couple hours for a recall repair. I was pleasantly surprised when they told me it'd be finished in 30 minutes. I waited for less than 20 minutes! Mercedes always under promises and over delivers.
Response from the owner Replied: Codie, thank you for sharing your thoughts about your experience with Mercedes-Benz of Wilsonville. We appreciate your business and hope to see you again soon!
Google Review
- March 05, 2021
Response from the owner Replied: Thank you, Elizabeth! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Wilsonville.
Google Review
- March 04, 2021
Response from the owner Replied: Thank you for the 5 star review of Mercedes-Benz of Wilsonville, Mike. We appreciate your business and hope to see you again soon!
Google Review
- March 04, 2021
We had a great used car buying experience here. Rich was patient and flexible with us and accommodated our changing priorities and last-minute requests despite some challenges prompted by snowy weather and power outages. He was always responsive, professional and friendly, and never pressured us. It...
Google Review
- March 03, 2021
Very pleased with the Mercedes-Benz of Wilsonville service department. It is good to know that they stand by their work no matter what. Very professional staff.
Response from the owner Replied: Bruce, thank you for the five star review! We are pleased to hear you had a great experience at our dealership! Have a wonderful day!
Google Review
- March 03, 2021
Brendon is the man. He made the buying experience extremely easy. Monte was great to deal with when it came to the financing.Everyone was straight forward by far the easiest car buying experience.
Google Review
- March 03, 2021
Brendon was great to work with. Good deal with no hassles ever. Great selection and he worked to find the car we wanted.
Google Review
- March 03, 2021
Great buying experience. Helpful sales team. Good pricing and trade in allowance.Highly recommend.
Google Review
- March 03, 2021
I took my GLC300 in for its A service, and everyone at MB of Wilsonville was very friendly and helpful with any questions I had. I would definitely recommend the service at this dealership!
Google Review
- March 03, 2021
They were prompt, the car was done on time and the service person was friendly and knowledgeable. The loaner was clean and similar to my normal style of car. All in all a very good experience
Google Review
- March 03, 2021
Caleb was great to work with and made every effort to accommodate my out of state purchase. Highly recommend Caleb and Wilsonville MB.
Google Review
- March 03, 2021
Mercedes of Wilsonville was amazing! They were very helpful and didnt try to pressure me into buying a car I was not interested in. I will definitely go back and I highly recommend Mercedes of Wilsonville.
Google Review
- March 03, 2021
Been going here for 4years now (same vehicle) and have never had a bad experence. Very polite staff, and they are more than willing to work with your schedule.
Google Review
- March 03, 2021
MB of Wilsonville (MBW) quickly addressed EGR issue and my Sprinter van has never run better. Hunter and service team took care of me from check in to check out. Best experience I have had. They were proactive in providing me status. Kudos to MBW.
Google Review
- March 03, 2021
We had a great used car buying experience here. Rich was patient and flexible with us and accommodated our changing priorities and last-minute requests despite some challenges prompted by snowy weather and power outages. He was always responsive, professional and friendly, and never pressured us. It...
Google Review
- March 03, 2021
I was very nervous about engaging with this dealership. I called and was connected with the BEST car salesperson Ive every encountered. He was honest, empathetic, knowledgeable, and attentive. Brendon, thank you for making my car leasing experience so wonderful. Ill be back (in about 3 years)!!
Google Review
- March 03, 2021
Great service. Was kept up to date on progress while waiting. When service was completed, was walked out to car by service rep who then removed paper floor mat protection before I entered.Waiting area seats properly distanced to comply with CDC recommendations. Area clean, bright and inviting...
Google Review
- March 03, 2021
I would like to thank Tyler for his help with Sprinters, he truly knows his trucks and his thoughtful answers saved me a lot of time. Also it was nice he took the time to help understand service and how to get the most out of a truck, so driving is more rewarding and less stress. Thanks again!
Google Review
- March 03, 2021
We have purchased our last 3 vehicles from Mercedes Benz of Wilsonville and it just keeps getting easier. Wonderful service from everyone and our salesperson was great! While every salesperson may be wonderful we would highly recommend asking for Evan.
Google Review
- March 03, 2021
Rick was super-helpful and also a fun person to talk to. The whole transaction was smooth and pleasant. He went extra miles to make sure that we had been well taken care of. Thank you -Rick! Will definitely recommend to friends.
Google Review
- March 03, 2021
Very professional, work was done in a timely manner, Cody was great, he communicated every step, answered all of my questions and made the whole service process very smooth. The only reason they arent getting five stars are the service schedule times, no weekends and 2pm is the latest turn in time,...
Google Review
- March 03, 2021
I want to say that my experience with Mercedes Benz of Wilsonville was simply fabulous. From the initial contact with internet sales, to a corporate representative who answered detailed questions and then on to sales, the entire team was professional, courteous and easy to work with. There are two...
Google Review
- March 03, 2021
Best buying experience I've ever had. Brendon was AWESOME!! I couldn't be happier with my purchase!! Everyone was so nice. If I ever need another vehicle, I will definitely give them a call. Thank You All Very Much!!
Google Review
- March 03, 2021
I had Matt as my service representative and he was top notch at what he does. The entire process of the somewhat major repair was relayed to me on a consistent basis and treated me with the upmost respect. A big bonus for having Mercedes do the repair is they put you in a loaner which are always the...
Google Review
- March 03, 2021
The service team are incredibly knowledgeable, honest, friendly & trustworthy! They go out of their way to make me feel like a valued customer during every visit. I have used several other local Mercedes dealerships and Wilsonville is the only Mercedes dealer to use!!!!
Google Review
- March 03, 2021
Response from the owner Replied: Ramya, we appreciate your business and our team looks forward to serving you again soon!
DealerRater Review
- March 03, 2021
Called Mercedes regarding some out standing recalls. Michael Stone was very professional. Took me info and made the arrangements easy and simple. Mike was the best!
Google Review
- March 03, 2021
They were awesome!
Google Review
- March 01, 2021
Job well done
Google Review
- March 01, 2021
We have purchased our last 3 vehicles from Mercedes Benz of Wilsonville and it just keeps getting easier. Wonderful service from everyone and our salesperson was great! While every salesperson may be wonderful we would highly recommend asking for Evan.
CarGurus Review
- March 01, 2021
Excellent purchase. Great communication between the sales person and myself. No surprises we I got there to get the vehicle I purchased. It was exactly what...
Google Review
- March 01, 2021
I was very nervous about engaging with this dealership. I called and was connected with the BEST car salesperson Ive every encountered. He was honest, empathetic, knowledgeable, and attentive. Brendon, thank you for making my car leasing experience so wonderful. Ill be back (in about 3 years)!!
Facebook - Web Review
- February 28, 2021
Great service. Love the loaner car!
DealerRater Review
- February 28, 2021
Great experience. This was the 2nd time we have worked with MBZ of Wilsonville and will surely recommend to friends. Perry was wonderful to work with.
Google Review
- February 26, 2021
MB of Wilsonville (MBW) quickly addressed EGR issue and my Sprinter van has never run better. Hunter and service team took care of me from check in to check out. Best experience I have had. They were proactive in providing me status. Kudos to MBW.
Google Review
- February 26, 2021
Google Review
- February 26, 2021
Google Review
- February 26, 2021
Google Review
- February 25, 2021
Google Review
- February 25, 2021
Great buying experience. Helpful sales team. Good pricing and trade in allowance.Highly recommend.
Google Review
- February 25, 2021
Very pleased with the Mercedes-Benz of Wilsonville service department. It is good to know that they stand by their work no matter what. Very professional staff.
Response from the owner Replied: Bruce, thank you for the five star review! We are pleased to hear you had a great experience at our dealership! Have a wonderful day!
Google Review
- February 25, 2021
They were prompt, the car was done on time and the service person was friendly and knowledgeable. The loaner was clean and similar to my normal style of car. All in all a very good experience
Google Review
- February 25, 2021
Brendon is the man. He made the buying experience extremely easy. Monte was great to deal with when it came to the financing.Everyone was straight forward by far the easiest car buying experience.
Google Review
- February 25, 2021
Great staff and excellent service.
DealerRater Review
- February 25, 2021
This was my first visit for Sprinter repairs. Great overall experience, amazing communication, and all my concerns were addressed. Would gladly go again for any other repair needs.
Google Review
- February 25, 2021
Very professional, work was done in a timely manner, Cody was great, he communicated every step, answered all of my questions and made the whole service process very smooth. The only reason they arent getting five stars are the service schedule times, no weekends and 2pm is the latest turn in time,...
Google Review
- February 25, 2021
Google Review
- February 24, 2021
Google Review
- February 23, 2021
Wow, painless and as convenient as could be. I love Wilsonville Mercedes-Benz!!
Google Review
- February 23, 2021
I took my GLC300 in for its A service, and everyone at MB of Wilsonville was very friendly and helpful with any questions I had. I would definitely recommend the service at this dealership!
Google Review
- February 22, 2021
Shakshi was extremely helpful and friendly. Excellent customer experience.
Google Review
- February 22, 2021
Google Review
- February 22, 2021
Caleb was great to work with and made every effort to accommodate my out of state purchase. Highly recommend Caleb and Wilsonville MB.
Google Review
- February 22, 2021
Mercedes of Wilsonville was amazing! They were very helpful and didnt try to pressure me into buying a car I was not interested in. I will definitely go back and I highly recommend Mercedes of Wilsonville.
DealerRater Review
- February 22, 2021
Service Advisor was friendly & courteous in having service order paper work ready based on On-line Service scheduler & in responding to minor operating questions. The scheduled work was completed on time as estimated & exterior courtesy washed as requested.
Google Review
- February 21, 2021
Rick was super-helpful and also a fun person to talk to. The whole transaction was smooth and pleasant. He went extra miles to make sure that we had been well taken care of. Thank you -Rick! Will definitely recommend to friends.
Google Review
- February 20, 2021
I would like to thank Tyler for his help with Sprinters, he truly knows his trucks and his thoughtful answers saved me a lot of time. Also it was nice he took the time to help understand service and how to get the most out of a truck, so driving is more rewarding and less stress. Thanks again!
Google Review
- February 20, 2021
Best buying experience I've ever had. Brendon was AWESOME!! I couldn't be happier with my purchase!! Everyone was so nice. If I ever need another vehicle, I will definitely give them a call. Thank You All Very Much!!
Google Review
- February 20, 2021
Great service and fast. People are friendly. The rental car is great and now my mom wants to come there to buy that same model.
Response from the owner Replied: Shayla, thank you for the great review! We are so happy that you had a great service and look forward to seeing you again!
Google Review
- February 20, 2021
Google Review
- February 20, 2021
Google Review
- February 20, 2021
Facebook - Web Review
- February 18, 2021
Best buying experience ever. Everybody is so nice. If I'm ever in need of another vehicle I will definitely see if they can help me!
Google Review
- February 18, 2021
Great experience having my vehicle serviced with the team at MB of Wilsonville. Made my express service appointment online was in and out in under 90 minutes for an A service.Darren James was awesome as always.Thanks MB Wilsonville!!Mike
Response from the owner Replied: Thank you for taking time to leave us a review Mike. We are thrilled to hear you had such an enjoyable experience with our service team, have a great day!
Google Review
- February 18, 2021
Fair pricing, quite busy and disorganized. Shouldnt have taken this long to complete a cash transaction. Finance person Brian was sullen and passive-aggressive because we didnt want to hear about the insufferable upsells. Salesman Evan was very helpful, went above and beyond to accomodate my...
Google Review
- February 18, 2021
Excellent customer service, used to go to a different Mercedes dealer in the area but got tired of slow response times/ never getting a response. Called Mercedes-Benz of Wilsonville and got someone to answer the phone every time I called. They were very helpful and knowledgeable. When I got my...
Google Review
- February 18, 2021
I had a wonderful buying experience from start to finish. I came from out of state to trade in and purchase a new vehicle and could not be more pleased with the outcome. Everyone was very accommodating and incredibly nice which made the whole process a real pleasure. I will definitely be returning...
Google Review
- February 18, 2021
I believe that the mechanical service was good. The service writer was acceptable, but almost every time I have the vehicle serviced I am assigned to a different person. I would prefer to have the same service writer each time. When I came I counted n10 employees in the service department. 7 were...
Google Review
- February 18, 2021
Great service. Was kept up to date on progress while waiting. When service was completed, was walked out to car by service rep who then removed paper floor mat protection before I entered.Waiting area seats properly distanced to comply with CDC recommendations. Area clean, bright and inviting...
Google Review
- February 18, 2021
Updated Review - much improvedUpdating a previous review after my follow-up service visit. Although my initial visit was less than satisfactory, following my feedback I received a very timely response including calls from the leadership team which was greatly appreciated. The service during my...
Google Review
- February 18, 2021
I had Matt as my service representative and he was top notch at what he does. The entire process of the somewhat major repair was relayed to me on a consistent basis and treated me with the upmost respect. A big bonus for having Mercedes do the repair is they put you in a loaner which are always the...
Google Review
- February 18, 2021
I want to say that my experience with Mercedes Benz of Wilsonville was simply fabulous. From the initial contact with internet sales, to a corporate representative who answered detailed questions and then on to sales, the entire team was professional, courteous and easy to work with. There are two...
CarGurus Review
- February 16, 2021
The salesperson was great. Always updated me on what was going on. Even though I wasnt able to get there in time before the car sold.
Google Review
- February 15, 2021
Been going here for 4years now (same vehicle) and have never had a bad experence. Very polite staff, and they are more than willing to work with your schedule.
Google Review
- February 15, 2021
CarGurus Review
- February 13, 2021
I had to wait when I arrived gif my appointment. Thad reason however was because of a technical glitch I which the car I was there for was not in their...
Google Review
- February 13, 2021
Great, fast, and friendly !
Google Review
- February 12, 2021
Google Review
- February 11, 2021
Google Review
- February 11, 2021
Efficiently took care of business. Highly recommended
Google Review
- February 11, 2021
Google Review
- February 11, 2021
The service team are incredibly knowledgeable, honest, friendly & trustworthy! They go out of their way to make me feel like a valued customer during every visit. I have used several other local Mercedes dealerships and Wilsonville is the only Mercedes dealer to use!!!!
Google Review
- February 11, 2021
Google Review
- February 11, 2021
Brendon was great to work with. Good deal with no hassles ever. Great selection and he worked to find the car we wanted.
Google Review
- February 10, 2021
Google Review
- February 09, 2021
Brent was great for sales and suggest him for car purchase. Thank you Mercedes!
Google Review
- February 08, 2021
Facebook - Web Review
- February 08, 2021
The service is great and the staff is super.
DealerRater Review
- February 08, 2021
Wish you could opt out of the mandatory 399.00 Executive Shield they add on to the cost. Other then that was pleased with my purchase.
DealerRater Review
- February 07, 2021
Best interior/exterior detail! So please with how my car looks! They removed a summers worth of sap...living in the PNW has its perks, sap is not one. The interior is spotless, my 2012 looks brand new...even got all the coffee spills out! Best money Ive ever spent on my car.
CarGurus Review
- February 06, 2021
answered fast and good
Google Review
- February 06, 2021
Facebook - Web Review
- February 05, 2021
Friendly,expert work ,timely and very neat and clean.
Google Review
- February 05, 2021
Brent was great for sales and suggest him for shy car purchase. Thank you Mercedes!
Google Review
- February 04, 2021
Mercedes-Benz of Wilsonville is a dealership that sets the bar high! Gil was friendly and professional making our car buying experience enjoyable from start to finish.
Google Review
- February 04, 2021
Facebook - Web Review
- February 04, 2021
Great service! Zach in sales is awesome and mike from service was very helpful
DealerRater Review
- February 04, 2021
Misinformation and no call backs when requested. Very nice facility and thank you for courtesy car. Could not get a hold of service manager. Would not let me talk to technician. Very, very difficult. The final paperwork still did not tell me everything I wanted to know.
Google Review
- February 03, 2021
Wilsonville Mercedes is our new favorite dealership. Rich was amazing and the whole experience was great. This was our 3rd Mercedes Benz purchased and by far the easiest out of them all. Thanks Rich!
Google Review
- February 03, 2021
Excellent customer service, used to go to a different Mercedes dealer in the area but got tired of slow response times/ never getting a response. Called Mercedes-Benz of Wilsonville and got someone to answer the phone every time I called. They were very helpful and knowledgeable. When I got my...
Google Review
- February 03, 2021
My overall experience at Wilsonville was a good one. I have only good things to say about Shak. He worked with my specific issues and made proper recommendations for repairs. I will return to Wilsonville for continued service requirements.
Google Review
- February 03, 2021
Its always an exceptional experience when walking into Mercedes Benz of Wilsonville. I appreciate the no-pressure maintenance & upgrade recommendations by the service staff. I look forward to all of my car buying with them in the future. IMB
Google Review
- February 03, 2021
I had a wonderful buying experience from start to finish. I came from out of state to trade in and purchase a new vehicle and could not be more pleased with the outcome. Everyone was very accommodating and incredibly nice which made the whole process a real pleasure. I will definitely be returning...
Google Review
- February 03, 2021
I believe that the mechanical service was good. The service writer was acceptable, but almost every time I have the vehicle serviced I am assigned to a different person. I would prefer to have the same service writer each time. When I came I counted n10 employees in the service department. 7 were...
Google Review
- February 03, 2021
Wonderful car buying experience with Zachary!!He was AMAZING and made the process smooth and not stressful! He was juggling many different things as we were there and still made us feel like we were his only customers. Would highly recommend Zachary and Wilsonville Mercedes-Benz! I think hes made...
Google Review
- February 03, 2021
Updated Review - much improvedUpdating a previous review after my follow-up service visit. Although my initial visit was less than satisfactory, following my feedback I received a very timely response including calls from the leadership team which was greatly appreciated. The service during my...
Google Review
- February 03, 2021
Quick, efficient and friendly. They were ready when we got there and did not waste any time.Was able to peruse the show room while our car was in for annual service with pressure from the sales staff. Never had a bad experience at any of the Mercedes dealerships Ive used and this one is no...
Google Review
- February 03, 2021
I have purchased 2 vehicles from Mercedes Benz of Wilsonville. Both times I have received amazing service and support. Most recently, my sales associate was Lisa Ramirez. She was excellent on every level. I knew the vehicle I wanted and she made it happen. The purchase was quick and seamless.
Google Review
- February 03, 2021
We always have high expectations for this dealership, and yet again they were great. We had a problem under warranty that they had not seen before. They worked with Mercedes to find the solution. Darren our service advisor kept us informed regularly, and did all he could to accommodate our schedule....
Google Review
- February 03, 2021
Evan was an amazing partner in helping me find the right car for me! He was extremely attentive. This is my third MB from this location. Ill be back for sure. They respect your time and actually make car buying fun!
DealerRater Review
- February 03, 2021
The Service Dept and the Service contact was great. The time the service took exceeded expectations. Only issue was confusion over Gift Cards that were sent to me from the company, Mercedes-Benz.
Google Review
- February 03, 2021
Outstanding car buying experience. Very helpful group I would recommend to anybody looking for a new car......
Google Review
- February 02, 2021
Hunter did an excellent job really appreciate his help!
Google Review
- February 02, 2021
Great service and an immaculate facility.
Google Review
- February 01, 2021
Google Review
- February 01, 2021
DealerRater Review
- February 01, 2021
Mercedes wilsonville always gives excellent customer service no matter which department you work with. However, for service ask for Britney because she will absolutely take care of you, send you updates on your car (communication is excellent) and she is so nice! This is my 3rd Mercedes from...
Google Review
- January 31, 2021
The service department is great. The car loaner program is my only complaint.
Facebook - Web Review
- January 30, 2021
Excellent customer service, very friendly and helpful staff.
Google Review
- January 30, 2021
DealerRater Review
- January 29, 2021
Ive even going to Wilsonville Mercedes-Benz for a long time and have always been treated with a great amount of respect, whether Im buying or taking my vehicle in for service.
Google Review
- January 28, 2021
Google Review
- January 28, 2021
Google Review
- January 28, 2021
Facebook - Web Review
- January 28, 2021
Very accommodating and helpful and friendly staff! Professional all the way!!!
Ann Olson Replied: Mike Stone is my Service Advisor at Mercedes and it was a joy to work with him!
DealerRater Review
- January 28, 2021
This is my 4th Mercedes at this Wilsonville dealership since Mr Swickard became the owner! Great customer service, a very professional staff and a large selection of automobiles and vans.
Google Review
- January 27, 2021
Evan was an amazing partner in helping me find the right car for me! He was extremely attentive. This is my third MB from this location. Ill be back for sure. They respect your time and actually make car buying fun!
Google Review
- January 27, 2021
Google Review
- January 27, 2021
Google Review
- January 27, 2021
Google Review
- January 27, 2021
My overall experience at Wilsonville was a good one. I have only good things to say about Shak. He worked with my specific issues and made proper recommendations for repairs. I will return to Wilsonville for continued service requirements.
Google Review
- January 25, 2021
Lisa and the Mercedes of Wilsonville folks were fantastic!
Google Review
- January 23, 2021
Google Review
- January 23, 2021
Its always an exceptional experience when walking into Mercedes Benz of Wilsonville. I appreciate the no-pressure maintenance & upgrade recommendations by the service staff. I look forward to all of my car buying with them in the future. IMB
Google Review
- January 22, 2021
Google Review
- January 22, 2021
Great service by Hunter and others at MB Wilsonville with my Sprinter. Thanks!
Google Review
- January 22, 2021
Google Review
- January 22, 2021
Wilsonville Mercedes is our new favorite dealership. Rich was amazing and the whole experience was great. This was our 3rd Mercedes Benz purchased and by far the easiest out of them all. Thanks Rich!
Facebook - Web Review
- January 21, 2021
Always a good experience here! Shaq does a great job of taking care of his customers. Thank you
DealerRater Review
- January 21, 2021
We were treated very well and the transaction was very easy. Brent went out of his way to be helpful. The only problem is that we are still struggling to understand interactive controls and settings. It might be easier to understand if we were given a bit more hands on training.
Google Review
- January 21, 2021
Google Review
- January 20, 2021
Google Review
- January 20, 2021
I have purchased 2 vehicles from Mercedes Benz of Wilsonville. Both times I have received amazing service and support. Most recently, my sales associate was Lisa Ramirez. She was excellent on every level. I knew the vehicle I wanted and she made it happen. The purchase was quick and seamless.
Google Review
- January 20, 2021
Google Review
- January 19, 2021
Google Review
- January 19, 2021
DealerRater Review
- January 19, 2021
Very impressive service department at Mercedes Benz of Wilsonville, every interaction from the minute I pulled my car into the shop was well organized and efficient.
Google Review
- January 19, 2021
Google Review
- January 18, 2021
Google Review
- January 18, 2021
Service was quick and friendlier
Google Review
- January 18, 2021
They always take good care of me!
Google Review
- January 18, 2021
I took my car in for its first service and I brought up in passing that the presets would randomly reset. They immediately offered a courtesy vehicle (that was amazing) and they worked on both. I got my car back a day later and it all seems to be working. Professional, courteous and straightforward....
Response from the owner Replied: Thank you for the great review, James! We are glad you enjoyed the courtesy vehicle and that everything was completed in a timely manner! Thank you for trusting us with your service. We look forward to your next visit. Have a great day!
Google Review
- January 18, 2021
I want to say that Mr Shakshi Dodangoda was not just exceptional but extremely exceptional. He's very professional but at the same time polite. He was knowledgeable and proficient. He did know this but I was a master mechanic and service manager with 46 years of experience under my belt. I am...
Google Review
- January 18, 2021
Wonderful car buying experience with Zachary!!He was AMAZING and made the process smooth and not stressful! He was juggling many different things as we were there and still made us feel like we were his only customers. Would highly recommend Zachary and Wilsonville Mercedes-Benz! I think hes made...
Google Review
- January 18, 2021
Quick, efficient and friendly. They were ready when we got there and did not waste any time.Was able to peruse the show room while our car was in for annual service with pressure from the sales staff. Never had a bad experience at any of the Mercedes dealerships Ive used and this one is no...
Google Review
- January 18, 2021
We always have high expectations for this dealership, and yet again they were great. We had a problem under warranty that they had not seen before. They worked with Mercedes to find the solution. Darren our service advisor kept us informed regularly, and did all he could to accommodate our schedule....
Google Review
- January 17, 2021
Google Review
- January 17, 2021
Fast, courteous service with my recall issue!
Facebook - Web Review
- January 17, 2021
Wonderful car buying experience with Zachary! He was AMAZING and made the process smooth and not stressful! He was juggling many different things while we were there and he still made us feel like we were his only customers! Would highly recommend Zachary and Wilsonville Mercedes-Benz. I think he...
Google Review
- January 17, 2021
I was checked into the service department by Darren, who answered all my questions and got me back on the road quickly. Hes kept me updated on the status of my vehicleits been a very pleasant, professional experience.
Google Review
- January 16, 2021
Awesome dealership! Lisa R. is great! Highly recommend her.
Google Review
- January 16, 2021
Google Review
- January 16, 2021
They always take good care of me!
Google Review
- January 16, 2021
Google Review
- January 16, 2021
Google Review
- January 12, 2021
Matt was ever so thoughtful and thorough with his explanations and suggestions.
Google Review
- January 12, 2021
Google Review
- January 12, 2021
Best Service for Mercedes Benz
Google Review
- January 10, 2021
Google Review
- January 10, 2021
Google Review
- January 09, 2021
Google Review
- January 08, 2021
CarGurus Review
- January 08, 2021
It was a great conversation!!
Google Review
- January 08, 2021
Google Review
- January 08, 2021
Google Review
- January 07, 2021
DealerRater Review
- January 07, 2021
Bought a GLC in Dec 2020 from Evan Whitaker. Very smooth experience. I say that because I once sold cars back in the 60 and I know how stressful a car buying experience can be. Love the car and happy with both the salesman and dealership. Greg Meiling
Google Review
- January 07, 2021
DealerRater Review
- January 06, 2021
Ive owned numerous Mercedes-Benz cars through the years. I have particularly enjoyed each interaction that I have had with employees, both sales and service at Mercedes-Benz of Wilsonville. Each person has been exemplary. This time I had mobile service done at my home due to my COVID restrictions....
DealerRater Review
- January 06, 2021
All the staff that I came in contact with from setting the appointment to wiping off water spots were very accommodating and friendly. Service work was performed in a timely fashion.
Google Review
- January 06, 2021
Google Review
- January 05, 2021
Google Review
- January 05, 2021
DealerRater Review
- January 05, 2021
From the warm, welcoming customer service, to the excellent, high-quality maintenance service performed on my e430, I was thoroughly impressed and pleased, and glad to have chosen Mercedes of Wilsonville as an extension of my MB ownership experience. Receiving VIP treatment can still be a rarity...
Google Review
- January 03, 2021
Five-star service, as always. My car was serviced on time, returned earlier than promised, and the customer service was second to none. Always a pleasure to be treated as if I was the most important customer in the service department -- but I've come to expect nothing less!
Google Review
- January 03, 2021
Top notch customer service and great people. I will not take my Sprinter van any place else for service. I LOVE the free loaner car program which allows for ONE person to drop off their vehicle, hop into a new Mercedes and keep moving along with the rest of the day. Great job guys!
Google Review
- January 03, 2021
Working with Mercedes Benz of Wilsonville is such a refreshing experience. My last Mercedes was bought at another Mercedes dealership and was no where near as good of an experience. Thank you to Evan for getting us in and out smoothly and painlessly! They have earned our business for the long term.
Google Review
- January 03, 2021
Mercedes-Benz of Wilsonville - Service Department - ROCKS!Even though I leased my C300 through a different dealership (silly me!), I will have service performed ONLY at Mercedes-Benz of Wilsonville. The Service Department is friendly (they actually look you in the eye when speaking with you),...
Google Review
- January 03, 2021
Very professional stuff. Fast service. I dropped off my car at 8:30 am and they told me it would be ready around noon but I got phone call and they told me my car was ready. It took less than two hours. Definitely going back!
Google Review
- January 03, 2021
We've been taking our car here for 15+ years for service and this time was exceptional as all the others. The service people are quick and very friendly and getting a courtesy vehicle is amazingly easy. I find the rates competitive with non-dealer shops and I have never felt pressure to have...
Google Review
- January 03, 2021
I just purchased a 2021 E450 with the help of Lisa Ramirez. Following an unsatisfactory experience at the Beaverton dealership, I found the Wilsonville sales organization, and Ms. Ramirez in particular, to be a breath of fresh air. Her integrity and interpersonal skills were top notch, and these...
Google Review
- January 03, 2021
Luke Brown came to my condo in Vancouver and replaced air bag - even though my phone was dead so I didnt know he had arrived. Great initiative!! I came out of my unit just as he was finishing up. Thank you for your good work
Google Review
- January 03, 2021
Zachary was truly amazing!!! We felt he was walking the journey with us and looking out for our best interest the entire time! Once decisions were made he was even more vested in making us at home with our new vehicle ! Most sales people leave the picture at this time, but Zachary was wonderful,...
Response from the owner Replied: Thank you for your review.
Google Review
- January 02, 2021
Brian Revord in the finance department was awesome!
Yelp Review
- January 02, 2021
I love new cars, but the shopping experience is usually so painful. Zach and Adam were awesome. I came away feeling like I know what I bought, got the best price without the silly games, and am driving a gorgeous machine away. I've bought from all the local luxury dealers, and this was the best...
Google Review
- January 01, 2021
Google Review
- December 31, 2020
Google Review
- December 30, 2020
Great Customer Service. Loved it.
Google Review
- December 30, 2020
Google Review
- December 30, 2020
The service department is top notch, they always get us in and out quickly and have a loaner for anything else.
Google Review
- December 30, 2020
DealerRater Review
- December 30, 2020
Appreciate the care and professionalism from the service team-they did a thorough job and explained what they did- have a great day and see you at the next round -
Google Review
- December 29, 2020
Google Review
- December 29, 2020
Five-star service, as always. My car was serviced on time, returned earlier than promised, and the customer service was second to none. Always a pleasure to be treated as if I was the most important customer in the service department -- but I've come to expect nothing less!
Google Review
- December 28, 2020
Google Review
- December 28, 2020
Great customer service. Special thanks to Zack for all the help!!
Google Review
- December 28, 2020
Google Review
- December 28, 2020
I recently bought my GLC 43 with MB of Wilsonville, and I had a great experience. Everyone was professional, treated me much better than any other car dealer I have been to. Lisa Upex, my sales lady, was AMAZING. I highly, highly recommend her to anyone looking to purchase a Mercedes. Great Experience.
DealerRater Review
- December 28, 2020
Great service great people very professional all around Zach spent quite a bit of time trying to help and the first time around and also during the final sale
Google Review
- December 23, 2020
Google Review
- December 23, 2020
Very professional stuff. Fast service. I dropped off my car at 8:30 am and they told me it would be ready around noon but I got phone call and they told me my car was ready. It took less than two hours. Definitely going back!
Google Review
- December 23, 2020
Google Review
- December 22, 2020
Fast and easy service with a nice rental car option while they worked on my van. Ive been visiting for 4 years and usually have a nice experience.
Google Review
- December 22, 2020
Google Review
- December 22, 2020
Mercedes Benz of Wilsonville was amazing.The customer service staff go above and beyond and provide superb service experiences.Highly recommend them
Response from the owner Replied: Thank you for your review, Kami! We hope to provide this level of service at your future visits. Have a great day!
Google Review
- December 21, 2020
Luke Brown came to my condo in Vancouver and replaced air bag - even though my phone was dead so I didnt know he had arrived. Great initiative!! I came out of my unit just as he was finishing up. Thank you for your good work
Facebook - Web Review
- December 21, 2020
Loaner cars thats pretty much it. Otherwise I use a shop who has my interests in mind.
Google Review
- December 20, 2020
Decent inventory on both Mercedes and Sprinter
Google Review
- December 19, 2020
Google Review
- December 18, 2020
Google Review
- December 18, 2020
The service team went out of their way to help me out when I was having problems. They were very proactive and incredibly professional. Thank you very much!!!
Google Review
- December 18, 2020
Google Review
- December 18, 2020
DealerRater Review
- December 18, 2020
We have purchased 3 cars from Mercedes Benz of Wilsonville. We have always found them to be prompt, courteous and friendly and efficient. Superior sales as well as service.
Google Review
- December 18, 2020
(Translated by Google) I liked the service, we quickly found a bank that approved the loan !!! Among the staff there is a Russian-speaking employee Valentin, who helped a lot in the process of buying an Auto, special thanks to him !!!(Original) , !!! , , !!!
Google Review
- December 18, 2020
I cant say enough about this dealerships service department! Darren my service rep takes care of me every-time I come in. They are professional, knowledgeable, and I feel like I am working with a friend.I would also like to thank Chick in the service department for always making me feel welcome,...
Response from the owner Replied: Thank you for your review, Lori. We appreciate your business and look forward to seeing you again. Have a great day!
Google Review
- December 18, 2020
I'm a snowbirder on my way from Seattle to San Diego where I winter when I suddenly got several trouble lights from my Sprinter motorhome. Lucky for me I was only 10 miles from Wilsonville MB. I got there on a Friday afternoon and asked if it was possible to get looked at. Again luck was on my...
Google Review
- December 18, 2020
Awesome service. The Technician was on time and completed the replacement of the air bag within 30min. Thx!!!Gaj
Google Review
- December 18, 2020
I was at the dealership for a recall on the airbags. I was very impressed with the dealership. As I waited for the work to be completed I enjoyed looking at all the different models of Mercedes. The dealership itself is very attractive and seemed very large. I arrived nearly an hour ahead of time...
Google Review
- December 18, 2020
I just purchased a 2021 E450 with the help of Lisa Ramirez. Following an unsatisfactory experience at the Beaverton dealership, I found the Wilsonville sales organization, and Ms. Ramirez in particular, to be a breath of fresh air. Her integrity and interpersonal skills were top notch, and these...
Google Review
- December 18, 2020
Mercedes of Wilsonville always does a good job, but this time it was a GREAT JOB!! First of all I showed up with no appointment And they were able to take in my vehicle and provide a courtesy vehicle within 10 minutes( AMAZING!!). Brittney was the adviser and she was very professional and had superb...
Google Review
- December 18, 2020
Zachary was truly amazing!!! We felt he was walking the journey with us and looking out for our best interest the entire time! Once decisions were made he was even more vested in making us at home with our new vehicle ! Most sales people leave the picture at this time, but Zachary was wonderful,...
Response from the owner Replied: Thank you for your review.
Google Review
- December 18, 2020
Cody was just great in a really stressful situation. All the staff at MB of Wilsonville were friendly and helpful; Cody was especially wonderful, helping us every step of the way, getting us in right away with an out-of-town emergency, keeping us posted as our Sprinter was fixed, and basically...
Google Review
- December 18, 2020
Mercedes-Benz of Wilsonville - Service Department - ROCKS!Even though I leased my C300 through a different dealership (silly me!), I will have service performed ONLY at Mercedes-Benz of Wilsonville. The Service Department is friendly (they actually look you in the eye when speaking with you),...
Google Review
- December 18, 2020
We've been taking our car here for 15+ years for service and this time was exceptional as all the others. The service people are quick and very friendly and getting a courtesy vehicle is amazingly easy. I find the rates competitive with non-dealer shops and I have never felt pressure to have...
Google Review
- December 17, 2020
Google Review
- December 16, 2020
After receiving terrible service at another Mercedes dealership, I drove from out of state to the Wilsonville Mercedes and it was worth it. I am a Sprinter owner & did not feel second rate here. They kept me well informed on my Sprinter's status and were kind and professional. Great service.
Google Review
- December 16, 2020
Perry was wonderful to work with! He was very patient and gave helpful advice. The entire staff is friendly and attentive.
Response from the owner Replied: Thank you for your fantastic review, Josi. We are so pleased to hear of your wonderful service experience with Scout. We take pride in our wonderful service advisers and the effort they put into each customer. We look forward to seeing you again. Have a great day!
Google Review
- December 16, 2020
I was extremely impressed from the moment I arrived to the drive away in my new MBZ. I have been a BMW owner for 6 years and really intended on going back. But the support and professionalism- along with an awesome car won me over to Wilsonville Mercedes
Google Review
- December 16, 2020
Google Review
- December 15, 2020
Google Review
- December 15, 2020
Outstanding experience in purchasing a new vehicle. Tyler Breault is knowledgeable, professional and customer oriented. The whole buying process was smooth and efficient without feeling hurried and absolutely no pressure. A+, thank you!!!
Google Review
- December 15, 2020
Fast and easy service with a nice rental car option while they worked on my van. Ive been visiting for 4 years and usually have a nice experience.
Google Review
- December 15, 2020
Google Review
- December 15, 2020
Google Review
- December 15, 2020
Outstanding service team. Quick, informative and customer centric.
Response from the owner Replied: Lance, thank you so much for the 5 star review!