DealerRater Review
- September 16, 2019
Buying was ok, but it took 3 hours to leave with the car paperwork took forever. Yes it was Sunday Have a wonderful day. Thanks.
CarGurus Review
- September 15, 2019
We didnt buy the car but the dealership was great!
DealerRater Review
- September 14, 2019
Great service. Staff was extremely helpful with purchase. Worked with Brandon via email and phone. At the dealership there were no changes to our agreed upon trade-in value or car purchase price. No surprises and purchasing was simple and quick. Love my new GL! The drive home(280 miles) was fantastic!
DealerRater Review
- September 11, 2019
Always a great experience. You would probably expect it for a top line brand. They always deliver. Staff is attentive and always act like they are glad to help you.
Google Review
- September 10, 2019
My service manager today was awesome!!
Google Review
- September 10, 2019
I used the CARFAX Application to shop for this purchase. Mercedes-Benz of Wilsonville reached out to me immediately following my inquiry. I was paired up with a very knowledgeable and professional associate who made me feel welcome and valued. I was also able to negotiate a fair value for my...
Response from the owner Replied: Thank you for taking the time to leave our Sales department, specifically Hillary, a 5-star review! We're so glad to hear you had a great experience here. Enjoy your newly-acquired vehicle!
DealerRater Review
- September 10, 2019
Exceptional service. Always very welcoming and attention to detail is everything it should for a luxury dealership. I would highly recommend my friends and family.
Cars.com Review
- September 09, 2019
I was thoroughly impressed with everyone I talked to, especially Lisa! She made it easy for me to make my decision to purchase my certified pre-owned GLA250. I'm happy to recommend anyone who's looking for their next car to her! Thank you, and thank you to everyone else who helped make the entire...
Google Review
- September 08, 2019
Response from the owner Replied: Tommy, we appreciate your for taking the time to leave a review. Thank you and have a great day!
Google Review
- September 07, 2019
Incredible experience and zero pressure. Joshua provided excellent service and made us feel at home - a real part of the Wilsonville Mercedes-Benz family.
Response from the owner Replied: Del, thank you for your kind words and for taking the time to leave a review. We appreciate your business and look forward to working with you again in the future and welcome to the family!
Google Review
- September 07, 2019
Response from the owner Replied: Bryan, we appreciate your for taking the time to leave a review. Thank you and have a great day!
Google Review
- September 06, 2019
Best of the best! Very professional Service!
Response from the owner Replied: John, thank you for taking the time to leave a review. We appreciate your business and we value honest feedback that helps us improve. Thank you and have a nice day!
Google Review
- September 06, 2019
Nathan was professional and very helpful answering my questions about knox sensors. I also want to thank the technician that stayed late to recalibrate the sensors after our windshield replacement. They definitely eased my way as are planning to take off Monday on a 2 & 1/2 week road trip to South...
Response from the owner Replied: Ralph, thank you for your kind review, it was our pleasure to assist you with your repairs and appreciate your business and look forward to working with you again in the future.
Google Review
- September 06, 2019
The team at Wilsonville Mercedes went above and beyond with both of my car buying experiences! The buyer is treated with respect and dignity, and also made to feel like part of the family! Ill be back!
Response from the owner Replied: Jodeen, thank you for taking the time to leave a review and for sharing your recent experience with all. We love hearing positive feedback for everyone. We appreciate your business and look forward to working with you again in the future.
DealerRater Review
- September 06, 2019
Overall it was Good. Hunter was awesome But as usual, they did a bad job in vacuuming the car if they did vacuum. Small papers and straws were found on the floor.
DealerRater Review
- September 06, 2019
Great service as always , Darren and Allan were very helpful and answered all my questions, my car was ready within the time frame . Thank you both for all your help.
Google Review
- September 04, 2019
Had the experience of taking a Sprinter Van loaner and was pleasantly surprised! Gas mileage was incredible and the van was extremely easy to drive and comfortable. Torque and handling was impressive - not what I imagined for such a large vehicle. Tommy and Tyler were so helpful and accommodating...
Response from the owner Replied: Bhakti, thank you for your kind review, it was our pleasure to assist you with your repairs and appreciate your business and look forward to working with you again in the future.
CarGurus Review
- September 03, 2019
great / informative / helpful
CarGurus Review
- September 03, 2019
great, courteous, helpful, but not very flexible
Google Review
- September 02, 2019
My sister and I needed to find a new car ASAP so we came here and Lisa Upex ended up helping us. She was great! Made the experience a lot less stressful and kept us entertained through the whole thing. We loved the buying experience that she provided us with. Lisa you are awesome thank you!
Response from the owner Replied: Ruvin, thank you for your wonderful review! We're glad to hear Lisa provided you with a great car buying experience! She has been a wonderful addition to our team and we are lucky to have her. We appreciate your business and look forward to seeing you again. Have a great day!
Google Review
- September 02, 2019
very pleasant experience - beautiful facility - friendly / knowledgable salesman.somewhat inflexible mgr.look fwd to dealing with them again
Response from the owner Replied: Theo, thank you for your kind words and for taking the time to leave a review. We appreciate your business and look forward to working with you again in the future.
Google Review
- September 01, 2019
Had a great experience and even came back to buy 2 cars within two days special thanks to Lisa our awesome sales person .
Response from the owner Replied: Wow! Thank you for the fantastic review, Mike! We're pleased you enjoyed your experience with Lisa and our dealership! We appreciate your loyalty and hope to continue providing 5-star service at your next visit. Have a great day!
Cars.com Review
- August 30, 2019
I came in looking to lease a new car but I wasnt sure what exactly I wanted. Mercedes Benz of Wilsonville was the first place I stopped and the last place I went! Gil and Lisa were amazing! Both so funny and genuine people! Helped me get the best deal and were so encouraging! I am now so obsessed...
Cars.com Review
- August 29, 2019
This is the 6th Mercedes Benz we have purchased all buying experiences were very good yet this experience far exceeded all of them . Lisa Upex our sales person and Brian the financial person were amazing. We would recommend the dealership and we will use them when we purchase another Mercedes
Google Review
- August 28, 2019
Great people & large inventory.
Response from the owner Replied: We appreciate your review, Jim! We're glad you enjoyed your experience with us and hope to see you again. Have a wonderful day!
Cars.com Review
- August 23, 2019
We leased GLE 2018 and Brandon King gave us exceptional service from start to end. Every one at dealership was very helpful and friendly. Highly recommended.
DealerRater Review
- August 23, 2019
We bought GLE 2018 from this dealership. From start to end excellent professional and personal service was provided by Brandon King. Everyone at dealership was very helpful and friendly. Highly recommended.
Google Review
- August 22, 2019
Response from the owner Replied: We're pleased to have earned 5-stars! Thank you for your review, Terrill!
Cars.com Review
- August 20, 2019
Lisa was great and the rest of the staff my wife and I interacted with was respectful and honest. Will be buying again from this dealership.
Cars.com Review
- August 19, 2019
Lisa was very friendly and attentive to my family and my needs. Upfront service and info and Brian the finance manager was also very pleasant to work with. Would recommend to a friend in the future
Cars.com Review
- August 19, 2019
My husband and I just made a purchase of a certified pre-owned C300 yesterday and were assisted by Lisa Upex. She was lovely and kind. Lisa was incredibly knowledgeable about Mercedes Benz brand as well as the model we were looking for. She was honest and trustworthy. She was able to answer all of...
Cars.com Review
- August 18, 2019
Brandon King at Mercedes-Benz of Wilsonville helped me a lot through out my first MB car purchase process. He is both professional and patient so I have a very good experience !
Cars.com Review
- August 17, 2019
I'm now on my third time working with Mercedes-Benz of Wilsonville from the Seattle area and in all three cases they had the best price with the exact (very loaded) car I wanted in-stock. The Seattle area dealerships are sharks with all of the Microsoft employees willing to pay MSRP, so I've really...
DealerRater Review
- August 17, 2019
I'm now on my third time working with Mercedes-Benz of Wilsonville from the Seattle area and in all three cases they had the best price with the exact (very loaded) car I wanted in-stock. The Seattle area dealerships are sharks with all of the Microsoft employees willing to pay MSRP, so I've really...
Cars.com Review
- August 16, 2019
Brandon King provided us with superior customer service during the purchase process of our GLA 250!! We love our car and we love him for making it all so easy!!
Cars.com Review
- August 16, 2019
Best service start to finish. Brandon was knowledgeable, thorough and had my best interest at heart. He made me a Mercedes customer for life and Ill be going back to him for all future purchases.
DealerRater Review
- August 16, 2019
Best service start to finish. Brandon King was knowledgeable, thorough and had my best interest at heart. He made me a Mercedes customer for life and Ill be going back to him for all future purchases.
DealerRater Review
- August 16, 2019
Brandon King was the first to reach out to assist us with our purchase of a new GLA 250 and we ended up going with Mercedes Benz of Wilsonville because of him!! He was so helpful and professional and kind during the entire process, which we really were not used to in the car buying process. We...
Cars.com Review
- August 15, 2019
It was an excellent experience, buying my Benz from here. The salesperson was extremely knowledgeable, took time to understand my needs and went above and beyond to meet my needs. I highly recommend this dealership for all your Mercedes needs!!!
DealerRater Review
- August 15, 2019
It was an excellent experience, buying my Benz from here. The salesperson was extremely knowledgeable, took time to understand my needs and went above and beyond to meet my needs. I highly recommend this dealership for all your Mercedes needs!!!
Cars.com Review
- August 14, 2019
There were only two 2015 C350 coupes in white in the whole area. This one was in excellent shape. I worked with Sean Day and he was very professional through the entire process. I was in and out with in two hours even with a extended test drive! I have and will continue to send business to this...
DealerRater Review
- August 14, 2019
Having acquired 2 new Mercedes SUVs recently from the Wilsonville location, should certainly warrant a few comments. Yes, of course, I was no different then most who enter a dealership, my apprehensive defense systems were engaged as I anticipated my encounter with the dreaded quintessential sales...
Cars.com Review
- August 12, 2019
Sean Day was a fantastic partner in my buying experience. I had an appointment at 9:30am and was driving away in my new E class by noon. I have never had such a great buying experience.
Google Review
- August 10, 2019
MB staff is simply outstanding! First time owner of a MB and the vehicle is great, but what makes the difference, is the great customer service. They really do treat you well and 1st class. Thanks everyone in the Sprinter department for the great experience.
Response from the owner Replied: Mike, thank you for your kind words about our sprinter team and for taking the time to leave a review. We appreciate your business and look forward to working with you again in the future and have a nice day!
Google Review
- August 09, 2019
Service is good. They located my stuff's I left in courtesy car. Thanks
Response from the owner Replied: We appreciate your review, Jessie! Our goal is to always provide you with a 5-star experience, and we hope to continue this in the future! Have a great day!
DealerRater Review
- August 09, 2019
I have been purchasing my Mercedes vehicles with Brandon King for the last seven years now and I will continue to do so. He is so awesome that I followed him from a previous MB dealership to Mercedes-Benz of Wilsonville. The last vehicle I purchased was from their used car inventory, my daughter's...
Google Review
- August 09, 2019
Its the best buying process I have been through with car leases I have had. Lara was very friendly and there was no hassle in getting the deal I was looking for. Facilities is great compared to Bellevue, WA dealership. I will gladly go back to this dealership again for my next car!!
Response from the owner Replied: Wow! Thank you for the wonderful review, Alaks! We're thrilled you had such a positive buying experience with Lara and our dealership! We hope to continue providing 5-star experiences at your future visits! Have a great day!
Google Review
- August 07, 2019
Response from the owner Replied: Thank you for the 5-star review!
Google Review
- August 07, 2019
The mobile service team was fantastic. I had to get an A service done, and I was in a bit of a pinch. I contacted the service department and Logan got a hold of me to set up and appointment. He had an opening that afternoon and was able to squeeze me in. Very nice respectful team. I would definitely...
Response from the owner Replied: Joseph, thank you for the positive feedback on our VanCARE Mobile team! We're so happy to hear they exceeded your exceptions & we look forward to seeing you again.
DealerRater Review
- August 07, 2019
Brandon is very knowledgeable and professional in all his interactions and he inspires confidence during the car buying experience that he will be there to help after the sale! Great to work with!
DealerRater Review
- August 07, 2019
Thoroughly enjoyed my experience with MB Wilsonville for my second lease purchase with the team. Brandon King and the team made the process seamless, quick and easy. I did not expect this but I certainly look forward to the next opportunity to shop with him.
DealerRater Review
- August 07, 2019
When I went to look for a new year model., I asked the receptionist to see Brandon King because he helped my bought the 2015 E400. He then introduced Mr. Machen to me to make the deal. Later he came to convince me that I got a good deal and I purchased the new 2019 E 450 on the same day. He is an...
DealerRater Review
- August 07, 2019
I was in the market for a new car, when i stopped in to just see what Mercedes - Benz of Wilsonville had. I was greeted immediately by Lara. From that moment on, I was treated like a queen. Lara and I just hit it off. ( I never thought I could afford a Mercedes) But we soon found a car that fit...
DealerRater Review
- August 07, 2019
Brandon King helped me with the purchase of my perfect new car! He was professional and responsive. I highly recommend Brandon and Mercedes-Benz of Wilsonville!
DealerRater Review
- August 07, 2019
We've been going to Mercedes Wilsonville for many years to service our first Mercedes and then when we purchased our second Mercedes, Brandon King was our Sales Associate. He helped us find the perfect vehicle and has worked with us ever since. Whenever we come in to have our car serviced, Brandon...
DealerRater Review
- August 07, 2019
Great experience leasing my car and learning about all of the features. Thanks to Brandon King for helping me learn all that it offers and getting me on the road.
DealerRater Review
- August 07, 2019
Came in to turn in our lease car and get a new one. Brandon King sold us the first one and he called us to let us know we could turn that one in and get a new one. No down, about the same payment, a couple of upgrades on the newer car. Perfect. He showed us one that was exactly what we were looking...
DealerRater Review
- August 07, 2019
I had the pleasure of dealing with Brandon King on the purchase of my wife c300. He made it an easy purchase. He found the right car which they had in stock and follow used the process all the way through the finance department . I recommend Brandon and Wilsonville Mercedes to all my friends and...
DealerRater Review
- August 07, 2019
I worked with Brandon King on a Lease he made it so easy and I let all my friends and empoyees know to call him
DealerRater Review
- August 07, 2019
I found both the purchase process and follow-up questions to be very smooth. Brandon was straight forward with me and no-nonsense when it came to the sales process- what you get and how much it will cost. He was very professional and told it like it is. That is what I want, no BS!! Everything he...
DealerRater Review
- August 07, 2019
Just bought a car at Mercedes Benz of Wilsonville this weekend. I went in for a specific non-Mercedes car I had seen online. Worked with Sean Day from the initial online inquiry all the way through the final paperwork (until he handed us off to the finance department) and it was geat. No...
Google Review
- August 07, 2019
Big show room and the got a nice collection
Response from the owner Replied: Thank you for your review, Muhannad! We're glad you had a 5-star experience with us and enjoyed our collection of vehicles! We hope to see you again soon. Have a great day!
Cars.com Review
- August 06, 2019
When purchasing a used Mercedes from Mercedes Benz of Wilsonville, I was fortunate enough to work with Brian King. He was personable and attentive. My calls were always returned in a timely manner and I felt he was upfront and fair throughout the negotiation process. Whoever I worked with in the...
DealerRater Review
- August 06, 2019
Great price, courteous service, and promises kept. I appreciate the overall experience of buying the CPO GLA 250. My wife loves the car. Thank you!
DealerRater Review
- August 06, 2019
When purchasing a used Mercedes from Mercedes Benz of Wilsonville, I was fortunate enough to work with Brandon King. He was personable and attentive. My calls were always returned in a timely manner and I felt he was upfront and fair throughout the negotiation process. Whoever I worked with in the...
DealerRater Review
- August 06, 2019
I acquired my first Mercedes from this dealer and had a great experience. Special thanks to Brandon King who had been very patient to me. I had been swaying among so many great options and could not make up my mind. Brandon was very patient and showed all the cars I was interested, walked in the...
DealerRater Review
- August 06, 2019
Brandon was my contact in buying my 2016 SLA 250 and I have nothing but praise about my experience with Brandon and MB of Wilsonville . He made sure the car was 100% perfect before me taking ownership. To show I am serious I live in Camas Washington and MB of Portland is much much closer however its...
DealerRater Review
- August 06, 2019
Having been a client of Mercedes-Benz Wilsonville for at least 10 years, I highly recommend anyone shopping for a Mercedes-Benz to contact the Wilsonville Dealership! They are concerned about meeting your needs and wants in a vehicle, and making sure youre comfortable regarding the Mercedes-Benz of...
DealerRater Review
- August 06, 2019
All I need to say about MB of Wilsonville is every time I've needed the sales OR the service department all personel has been professional, curtious and extremely helpful. All sales and service calls have come together without a hitch and always within the time line specified by whom ever I'm...
DealerRater Review
- August 06, 2019
I have never has such a easy process to purchase my C350! Sean (salesmen) and Scott(sales Mgr.) were excellent and professional through the entire deal! Thanks guys!
DealerRater Review
- August 06, 2019
Purchased a used car from Brandon King, my first Mercedes. All things promised were delivered and the following service was done in a professional and complete manner. I would recommend this dealer and especially Brandon to a friend.
DealerRater Review
- August 06, 2019
Brandon king displayed excellent communication and paperwork skills in the handling of an Out-of-State CPO Purchase. I would not hesitate to recommend or repeat.
DealerRater Review
- August 06, 2019
I've worked with Brandon a few years ago and again recently. He was helpful and provided his expertise in helping me obtain my vehicle. When I had questions, I called, and he picked up right away. Thanks for the help!
DealerRater Review
- August 06, 2019
I worked with Brandon King and price shopped with two other dealers. Wilsonville was by far the best price and working with Brandon was SO much better than the other two MB dealers I dealt with.
DealerRater Review
- August 05, 2019
I bring my car in let know what I need and they take care of it and they always ask if I need a free car wash.
DealerRater Review
- August 05, 2019
Great deal, great service, great people (Sean Day)! Since first met, have got great service and Sean made me very comfortable. Now I have a Mercedes GLE 2020 which is awesome as well. Really satisfied with everything they have done to me. Thank you!
DealerRater Review
- August 05, 2019
It was pleasant visit Brandon King was excellent. Very professional and listened to my needs and wants. I am happy I made the choice to visit this dealership.
DealerRater Review
- August 05, 2019
Good customer service, sales rep was able to answer all questions during the buying process and even follow up questions. We get well taken care of.
DealerRater Review
- August 05, 2019
They always greet me with a smile and treat me like an old friend. Provide a courtesy car and even help transfer my shopping when I return.
DealerRater Review
- August 05, 2019
Brandon King, my salesperson, was my first contact. He was absolutely tremendous! From there, everyone in the dealership has offered nothing but top-notch service.
DealerRater Review
- August 05, 2019
Brandon King was great to work with. He was very friendly and outstanding customer service. He made the entire process simple. I plan to work with him again for another lease.
DealerRater Review
- August 05, 2019
We loved our experience over the last 2 years with Mercedes Benz of Wilsonville and they'll remain our preferred location for new vehicles and service. Brandon was nice, fun, punctual and understanding. Smooth experience and he was patient in finding us what we were looking for.
DealerRater Review
- August 05, 2019
I inquired about multiple hypothetical issues and their crew answered all of the questions thoroughly. I feel comfortable knowing that they are willing and able to take care of our car for years to come!
DealerRater Review
- August 05, 2019
Brandon King did a great job through internet sales, He found the car I wanted at a fair price, in a timely manner and arranged for shipping to Hawaii. He always returned calls promptly and provided timely information. The Finance department was difficult to deal with and required a lot of follow...
DealerRater Review
- August 05, 2019
Hassle free experience. There was minimal negotiating for the price. Thank you. Random King for taking care of the deal. I have a very satisfied daughter .
DealerRater Review
- August 05, 2019
I have been a long-time customer of the Portland area Mercedes dealerships. Since the acquisition of the downtown and Beaverton shops by a large Corporation, it took me a little while to figure out that Mercedes Benz of Wilsonville offers the personalized, high-end service that I had come to expect...
DealerRater Review
- August 05, 2019
Straight forward, no sales games, pleasant experience. I have bought over 6 vehicles over the years and have had the haggle process with manager to get the price I wanted. I did not feel the pressure to decide on the spot, and it didn't take all day to complete the sales process. I would buy again...
DealerRater Review
- August 05, 2019
This was my third transaction I have done with Brandon King at this Mercedes dealership. My experience each time has been very relaxing and personable. I will continue to be a repeat customer and after this last transaction, my daughter will be coming back as well.
DealerRater Review
- August 05, 2019
easily our most pleasant car buying experience thus far. Highly recommend both sales and service department of this dealership. Very knowledgeable and friendly group of people
DealerRater Review
- August 05, 2019
We purchased a new SUV from Brandon King. The purchase process was the best ever. Brandon was patient with us a we decided on which model to buy. And, he made sure we were pleased. After the purchase he followed up with us. About a year later, and we purchased a sedan from Brandon. Again outstanding...
DealerRater Review
- August 05, 2019
Brandon King was very easy and straightforward with my GLS 450 purchase. He gave the most competitive pricing and did not play any games whatsoever. Delivery was very easy.
DealerRater Review
- August 05, 2019
Brandon King helped me with my new car purchase. It couldn't have gone any smoother. I have purchased from a competitor of Mercedes Wilsonville before and the process took more than twice as long. He is knowledgeable and not pushy. The follow up has been great as well. Don't forget to see...
DealerRater Review
- August 05, 2019
Brandon king helped me with the purchase of my new car. The transaction was hassle free and smooth. The facility is very nice and clean with friendly faces. Will definitely recommend them to my friends and family
DealerRater Review
- August 05, 2019
I can't say enough good about this dealership. They really pay attention to the customer and show they care. I go out of my way to use them. They are very fair also.
DealerRater Review
- August 05, 2019
Brandon King was great!!!! Walked us through the process and very helpful! We would highly recommend the dealership and also Brandon King. Great experience . Thank you
DealerRater Review
- August 05, 2019
I leased my car 3 years ago with Brandon king. Hes very straight forward. It was an easy and simple transaction With him. I went in and bought out the car in the end of my lease. It was easy and simple and turn in fee was waived as I expected. I also recommend him to my friends who also received a...
DealerRater Review
- August 05, 2019
I have been bringing my C300 to MB Wilsonville for service and am always satisfied with the results. Couple months ago my lease was up and Sean Day really worked with me to find the car that I wanted and one that would fit our budget. Would definitely go back in 3yrs for another lease.
DealerRater Review
- August 05, 2019
Brandon King made the process of buying a new car as easy as possible. He negotiated a great deal and went above and beyond to find the exact model I wanted.
Google Review
- August 05, 2019
Response from the owner Replied: Richard, we appreciate your for taking the time to leave a review. Thank you and have a nice day!
Cars.com Review
- August 04, 2019
I received an amazing deal and value on my well used trade in! I would send my mother here to buy a car and feel completely confident they would take great care of her!
DealerRater Review
- August 04, 2019
We have purchased a GLA 250 in 2017 and an E 400 in 2019 from this dealership. Both times Mr Sean Day was the sales rep. He is very intelligent, knowledgeable and honest. Especially for the E-400, I researched multiple dealerships in the pacific northwest for 9 months and no dealership even come...
DealerRater Review
- August 04, 2019
My experience was super. They truly care for your well being and work so well one on one with you to make a smooth transaction!
DealerRater Review
- August 03, 2019
We worked with Lara Brunstrom to purchase a GLC300 recently. We came on two separate visits. Lara didnt apply any pressure for us to buy, just talked with us about the vehicle and helped us go on a test drive. When we found the vehicle we wanted but didnt have a lot of time to spend at the dealer,...
Google Review
- August 02, 2019
Excellent staff. They made me feel welcomed as soon as I as got out of my car. Communication was excellent. Was keep informed on the status of my car at all times. Will continue to bring my Mercedes here for service. Thank you Shak for a job well done.
Response from the owner Replied: John, thank you for taking the time to leave us a review! We appreciate your loyalty and hope to continue providing 5-star service at your future visits! Have a great day!
Google Review
- August 01, 2019
Its very nice for the service, that makes me very comfortable, the sales Perry shows me lots of detail informations and help me a lot. This is a good experience for buying a new car, thank you!
Response from the owner Replied: Thank you for taking the time to leave a review. We appreciate your business and look forward to working with you again in the future and have a great day.
Google Review
- August 01, 2019
Response from the owner Replied: Ben, we appreciate your for taking the time to leave a review. Thank you and have a nice day!
Google Review
- August 01, 2019
Excellent staff. Job well done. Will continue to bring my Mercedes here for service.
Google Review
- August 01, 2019
Wilsonville Mercedes Benz goes above and beyond.. sales and service!
Response from the owner Replied: Brenda, thank you for your kind words and for taking the time to leave a review. We appreciate your business and look forward to working with you again in the future.
Google Review
- August 01, 2019
Response from the owner Replied: Vickie, we appreciate your for taking the time to leave a review. Thank you and have a nice rest of your summer!
Google Review
- August 01, 2019
Great, friendly customer service! They listen and are most accommodating! The best!!
Response from the owner Replied: Susan, thank you for your kind words and for taking the time to leave a review. We appreciate your business and look forward to working with you again in the future.
Google Review
- August 01, 2019
MB staff is simply outstanding! First time owner of a MB and the vehicle is great, but what makes the difference, is the great customer service. They really do treat you well and 1st class. Thanks everyone in the Sprinter department for the great experience.
Response from the owner Replied: Mike, thank you for your kind words about our sprinter team and for taking the time to leave a review. We appreciate your business and look forward to working with you again in the future and have a nice day!
Google Review
- August 01, 2019
Response from the owner Replied: Christine, Thank you for taking the time to leave a review. Thank you again and have a nice day.
Google Review
- August 01, 2019
Excellent fast service. Would not go anywhere else!
Response from the owner Replied: Michelle, we appreciate your for taking the time to leave a review. Thank you and have a nice day!
Google Review
- July 31, 2019
Friendly service staff and helpful to get the service done. Pleasure environment to wait have a barista serve refreshments... seems they go one extra steps to make pleasurable experiment.
Response from the owner Replied: Wow! Thank you for the fantastic review! We're so glad to hear you had a great experience with us and that you enjoyed our waiting room! We always want to go above and beyond for our guests, and hope to continue providing 5-star experiences at your future visits. Have a great day!
Google Review
- July 30, 2019
Very good service, friendly and helpful. First time buyer, couldnt be happier.
Response from the owner Replied: Citlali, thank you for taking the time to leave a review. we appreciate your for taking the time to leave a review and have a great day!
Google Review
- July 30, 2019
Very good service and good people too. Would definitely take my car back and recommend to others!
Response from the owner Replied: Thank you for the wonderful review and recommendation, Annie! We appreciate your trust in us, and hope to continue providing 5-star experiences at your future visits. Have a great day!
Google Review
- July 30, 2019
Response from the owner Replied: Thank you for your review, Huaxin! We're pleased you had a 5-star experience with us and hope to continue this level of service at your future visits. Have a great day!
Google Review
- July 30, 2019
Response from the owner Replied: Thank you for your 5-star review!
Google Review
- July 30, 2019
Fabulous and prompt service with good communication to the car owner.
Response from the owner Replied: Thank you for your 5-star review! We appreciate the feedback and look forward to seeing you again.
DealerRater Review
- July 30, 2019
All were friendly. Nice people . Gil is the best salesman! Perry was very kind and helpful Big thanks to All at Mercedes Benz at Wilsonville
Google Review
- July 29, 2019
Response from the owner Replied: Thank you for your 5-star review, Yuan!
Google Review
- July 29, 2019
Great costumer service. Got a really good deal. Thank you
Response from the owner Replied: Thank you for the 5-Star review! We pride ourselves in proving our customers with the great customer service! Hope to see you at our dealership again soon, have a great day!
Google Review
- July 29, 2019
Just purchased a used car from Mercedes Benz of Wilsonville. Rich Heller was very helpful in this process. Highly recommend asking for him if you visit this establishment. A+++
Response from the owner Replied: Wow! Thank you for the review, Paul! We are so pleased to hear you had a great experience with Rich and our dealership! We look forward to seeing you again and hope you enjoy your new vehicle! Have a great day!
Google Review
- July 28, 2019
Response from the owner Replied: Thank you for your review, Randy! We appreciate your business and look forward to seeing you again. Have a great day!
Google Review
- July 28, 2019
Exceptional service and overall buying process. Sean and team made it quick and easy to buy our new Mercedes. We got a fair price for a great product and got it all done in a couple hours with no back and forth and great service and guidance along the way. Perfect.
Response from the owner Replied: Wow! Thank you for the wonderful review, Saul! We are pleased to hear you had a 5-star experience, and that Sean and our team made the buying process easy and efficient! We hope to see you again and aim to continue providing exceptional service at your future visits. Have a great day!
Google Review
- July 28, 2019
Response from the owner Replied: Kurt, thank you for taking the time to leave us a review! We hope to provide the same kind of service at your next visit. Have a great day!
Edmunds.com - Sales Review
- July 27, 2019
MB of Wilsonville satisfied my needs and did not waste my time. it was painless, quick, and easy.
Google Review
- July 26, 2019
Was a good experience, bought a CPO car and everyone was really nice. Only disappointment was when I pulled out the cup holder there was a mess of hair and crumbs that never got cleaned out. Pretty gross. But the people were friendly and quick.
Response from the owner Replied: Thank you for the 5-Star review, Colton! We are happy to hear that our employees provided you with great customer service. We hope you love you new car! Have a great day!
Google Review
- July 26, 2019
Response from the owner Replied: We appreciate you taking the time to leave us a review, Shirley! We look forward to seeing you again and hope you have a great day!
Google Review
- July 26, 2019
Response from the owner Replied: We're pleased you had a 5-star experience with us, Brent! We appreciate the review and look forward to seeing you again. Have a great day!
Google Review
- July 26, 2019
Outside firm who fixed wheels - scratched and put a pressure dent in the carNever had this happen at Mercedes beforeChick at Mercedes is taking good care of my issues
DealerRater Review
- July 26, 2019
I recently took my Mercedes to Wilsonville Mercedes-Benz and had a fabulous experience, as always. No sooner had I settled into the waiting room than Alan came to tell me what was wrong and that they had the part in stock and the car was ready. They washed the automobile and I was on my way in under...
Google Review
- July 26, 2019
Nathan is THE best service advisor. He under promised and over delivered. Perfect.
Response from the owner Replied: Wow! Thank you for the fantastic review, Brad! We're glad you had such a great experience with Nathan, and we hope to see you again soon! Have a wonderful day!
Google Review
- July 26, 2019
Response from the owner Replied: Thank you for your review, Kami! We hope to provide this level of service at your future visits. Have a great day!
Google Review
- July 25, 2019
Response from the owner Replied: We appreciate you taking the time to leave a review, Jeri-Anne! We are happy to hear you had a positive experience with us and look forward to seeing you again! Have a great day!
Google Review
- July 25, 2019
Darren is service is the best!!
Response from the owner Replied: Thank you for your review, Julie! Darren is a wonderful member of our team, and we're pleased to hear you had a 5-star experience with him! We appreciate your business and hope to see you again. Have a great day!
Google Review
- July 25, 2019
Logan and Luke were awesome. Very professional yet also quite friendly. And the fact that it was mobile is the best thing since sliced bread!! Love you guys.
Response from the owner Replied: Jamie, thank you for your kind words about Logan/Luke and for taking the time to leave a review. We appreciate your business and look forward to working with you again in the future.
Google Review
- July 25, 2019
Response from the owner Replied: Thank you for taking the time to leave a review. We appreciate your business and look forward to working with you again in the future.
Google Review
- July 25, 2019
Response from the owner Replied: Doug, we appreciate your for taking the time to leave a review. Thank you and have a great day!
DealerRater Review
- July 24, 2019
Excellent service, friendly and efficient. Hope they fixed the problem they couldnt replicate despite reasonable efforts. I have dealt with many dealerships, both for purchase and service, so I think I can tell a superior one and standard issue. Akskeptic
Google Review
- July 22, 2019
Response from the owner Replied: Thank you for your review, Gary! We hope to provide the same kind of service at your next visit. Have a great day!
Google Review
- July 22, 2019
Response from the owner Replied: Thank you for taking the time out of your busy schedule to leave us a review!
Google Review
- July 22, 2019
Response from the owner Replied: WOW! Thank you for the amazing review Ashley!
Google Review
- July 22, 2019
Response from the owner Replied: Thank you for the review Karen, we look forward to seeing you again in the future.
Google Review
- July 20, 2019
Response from the owner Replied: Thank you for the review Judy!
Google Review
- July 20, 2019
Response from the owner Replied: Thank you for the review Robert, we look forward to seeing you again in the future!
Google Review
- July 20, 2019
Great customer service! Very smooth and easy process. Everybody was very hospitable.
Response from the owner Replied: Jordan, Thank you for taking the time to leave a review. We appreciate your business and look forward to working with you again in the future.
Google Review
- July 20, 2019
Shakshi Dodangoda is simply the best service advisor I have ever worked with at any dealership bar none. And Mercedes-Benz of Wilsonville is the most client oriented dealership I have ever experienced due mainly to its team especially Shakshi and Chick Claire .
Response from the owner Replied: Thank you for your review, Manuel! We are pleased to hear you had an easy and smooth experience with us. Shakshi and Chick are a great addition to our team and we're happy lived up to your expectations. We appreciate your business and look forward to seeing you again. Enjoy your new vehicle and have a great summer!
Google Review
- July 19, 2019
Response from the owner Replied: Molly, we appreciate you taking the time to leave us a review! We're happy to have earned 5-stars and hope to continue providing this level of service at your future visits! Have a great day!
Google Review
- July 19, 2019
The service agents are friendly and helpful! They are knowledgeable and have always been able to answer any questions I have. I never feel that I am pushed into doing any service on my vehicle, but all the information is provided for me to review and make my decision as to what needs to be...
Response from the owner Replied: Thank you for taking the time to send us some kind words, Sheryl. We are so pleased to hear that you have great experiences with our dealership. Have a great day!
Google Review
- July 19, 2019
Picked up our new 2019 sprinter from here and Tommy the Sprinter salesmen was incredible. We actually custom ordered one and while the time frame was a bit lengthy (not their fault its all new for 2019) it was worth the wait & Tommy again was great start to finish. Just friendly as can be, took time...
Response from the owner Replied: We are so happy to hear you had a 5-star experience with Tommy! He is a wonderful member of our team and we are lucky to have him! We appreciate your trust in us and hope to see you again! Enjoy your new 2019 Sprinter!
Google Review
- July 17, 2019
Arrived an hour early for my appointment and was pleasantly surprised to find the service department open. Alan Hardie is an excellent addition to the service department. Quadruple TV screens in the waiting area is a bit of a sensory overload. And NO carbonated beverages?! How unwelcomely healthful!...
Response from the owner Replied: Thank you for your review, Sheldon! We are happy you had a positive experience with Alan and our dealership! We appreciate you coming so far to see us and look forward to your next visit! Have a great day!
Google Review
- July 17, 2019
Met Wilsonville M-B field service crew a short ways down the freeway and took care of a recall on our rv. Took 20 minutes to fix. Saved us a drive through Portland and a long, congested wait at the dealership. Thank you and keep it going.
Response from the owner Replied: YAY! We love to hear about stories like this where our roadside crew goes above and beyond to best help our customers!
DealerRater Review
- July 17, 2019
I brought in an SL550 with a bit of an unusual situation. Sean, in service, came up with perfect solution. Everyone there was kind and helpful. Mike, who was the first person I saw as I drove up to service, directed me as to where to go and was very welcoming.
Google Review
- July 17, 2019
Response from the owner Replied: Thank you for the review Ray, we look forward to seeing you again in the future. Have a great day!
Google Review
- July 16, 2019
Response from the owner Replied: Thank you for the review Alexis!
Google Review
- July 16, 2019
I had a malfunctioning seatbelt in the back seat of my car. The service department was quick to get my car in for an appointment and replace the seatbelt. I received first rate service from my service contact Alan. He provided a courtesy car and excellent communication. I was well informed at all...
Response from the owner Replied: WOW! We are beyond excited to hear about such an amazing experience with Alan!
Edmunds.com - Sales Review
- July 16, 2019
Best MBZ dealership in Oregon. Really accommodating and fair pricing.
Google Review
- July 16, 2019
Response from the owner Replied: We appreciate you taking the time to leave us a review, Jen! We're glad you enjoyed your experience with us and hope to see you again soon! Have a great day!
Google Review
- July 15, 2019
Outstanding service from start to finish and easy to get in touch with for questions and/or concerns.
Response from the owner Replied: Wow! Thank you for the outstanding review, Caroline! We are happy to hear you had such a great experience with us! We appreciate your business and hope to continue this level of service at your next visit. Have a great day!
Google Review
- July 15, 2019
Response from the owner Replied: Thank you for your 5-star review!
Google Review
- July 12, 2019
Response from the owner Replied: Thank you for your 5-star review, Mary!
Google Review
- July 12, 2019
Sean was fantastic and even helped to save me some $$. Very knowledgeable on what needed to be done and options to choose from when I wanted one.
Response from the owner Replied: Jamie, thank you for your 5-star review! Sean is an asset to our service team here at Mercedes-Benz of Wilsonville; I'm happy to hear he took great care of you!
Google Review
- July 12, 2019
Always receive great service at the Wilsonville Mercedes service center. I had special circumstances and could not pick up my car for a few days. Shaq was so understanding and took care of coordinating everything, from drop off to pick up. You pay a premium to own and maintain a Mercedes, but it is...
Response from the owner Replied: Sonya, thank you for your 5-star review! We're pleased to hear that you always receive great service at our dealership. We look forward to seeing you again.
Google Review
- July 12, 2019
Response from the owner Replied: Thank you for the review Janette, we appreciate your business.
Google Review
- July 11, 2019
Always a great experience. They are very communicative and are flexible for drop off and pick up. Because I often travel, I have had to hold on to loaner vehicles sometimes for a day or two extra. Never any hassles about it. They seem genuinely glad to help
Response from the owner Replied: Thank you for your review Sean, have a great weekend!
Google Review
- July 11, 2019
Response from the owner Replied: Paul, thank you for the wonderful review! We are pleased to have earned 5-stars and hope to see you again! Have a great day!
DealerRater Review
- July 11, 2019
Excellent services for all aspects including personnel as well being informative. Love coming back here whenever I can. Darren James is by far my most favorite service specialist thank you!
Google Review
- July 11, 2019
Response from the owner Replied: Thank you for the wonderful review, Greg! We're glad you enjoyed your experience with us and hope to provide the same level of service at your next visit. Have a great day!
Google Review
- July 10, 2019
Have bought a few vehicles from them and always have been a pleasure to work with.
Response from the owner Replied: We truly appreciate your business Candi, thank you for the wonderful review, have a great day!
Google Review
- July 10, 2019
Had a blast in my Benz for the day
Response from the owner Replied: Thank you for the review Lisa!
DealerRater Review
- July 10, 2019
Oil change was quickly completed by Michael and his team great job Are usually get have Chris Cain however he has left the company so I was assigned to Michael the only experience with him was this oil change today again they did a great job
Google Review
- July 09, 2019
I've been self employed.nearly 40 years. In all that time ... I only remember a handful of employees that represent their employers well. Today, Logan and Luke, from Mercedes of Wilsonville did you well. Very well. They are what I'd call "Keepers".They communicated well on phone and in...
Response from the owner Replied: Wow! Thank you for the amazing review, Richard! We are so pleased you had great communication and service with Logan and Luke. They are wonderful members of our team and we are very lucky to have them! We appreciate your business and look forward to your next visit! Have a great day!
Google Review
- July 09, 2019
Great service and communication.
Response from the owner Replied: Joe, thank you for taking the time to leave a review. We are glad you had a 5-star experience with us and we hope to continue this at your future visits. Have a great day!
DealerRater Review
- July 09, 2019
Logan and the tech made a visit to our home to replace an airbag under the Takata recall. They were on-time, professional, and quick. Thanks!
Google Review
- July 09, 2019
Friendly and thorough service. Nice place to wait while work is being done. Thank you!
Response from the owner Replied: Kathleen, thank you for your kind words and for taking the time to leave a review. We appreciate your business and look forward to working with you again in the future.
Google Review
- July 08, 2019
Service took a bit longer than expected. Waited for about an hour for a return phone call when checking on my car
Response from the owner Replied: Thank you for your review, Kristen. Have a great day!
Google Review
- July 08, 2019
Response from the owner Replied: Thank you for your review, Kristen. Have a great day!
Google Review
- July 08, 2019
Response from the owner Replied: Lisa, we appreciate your for taking the time to leave a review. Thank you and have a nice summer!
Google Review
- July 07, 2019
Response from the owner Replied: Michelle, thank you for taking the time to leave a review. We appreciate your business and look forward to working with you again in the future.
Google Review
- July 07, 2019
Quick, easy experience! Excellent dealership-honest and work hard to earn your business. Thank you!
Response from the owner Replied: David, thank you for the wonderful review! Have a fantastic day!
Google Review
- July 06, 2019
Response from the owner Replied: Justin, we appreciate your for taking the time to leave a review. Thank you and have a nice summer.
Google Review
- July 06, 2019
Wonderfully expedient and very competent service. The personal touches from Darren and Perry are what sets this dealership and service dept above ALL other commercial enterprises I have dealt with in my 50 adult years. So very well run and all the folks who work there seem genuinely fond of their...
Response from the owner Replied: Thank you Marcia for the fantastic review! We are happy to hear Darren and Perry are always able to help you out and you look forward to coming in! Have a great day!
Google Review
- July 06, 2019
Response from the owner Replied: Brad, we appreciate your for taking the time to leave a review. Thank you and have a nice summer.
Google Review
- July 06, 2019
Grateful for the loaner car. Not happy with the additional charges suggested.
Response from the owner Replied: Thank you Martha for the great review! Have a great day!
Google Review
- July 05, 2019
Good people. Good service.
Response from the owner Replied: Jack, thank you for your kind words and for taking the time to leave a review. We appreciate your business and have a great day!
DealerRater Review
- July 05, 2019
I've obtained 2 vehicles from this dealership and it has always been a straight forward and delightful experience doing business with their sales and service personnel.
Google Review
- July 04, 2019
Evan Whitaker is amazing!
Response from the owner Replied: Christy, thank you for your kind words and for taking the time to leave a review. We appreciate your business and look forward to working with you again in the future.
Google Review
- July 04, 2019
Thank you Gill. Tremendous as usual.
Response from the owner Replied: WOW! Thank you for the review Mikey, we look forward to seeing you again in the future!
Google Review
- July 04, 2019
Response from the owner Replied: Natalie, we appreciate your for taking the time to leave a review. Thank you and have a nice summer.
Google Review
- July 04, 2019
Response from the owner Replied: Stacy, we appreciate your for taking the time to leave a review. Thank you and have a nice summer.
Google Review
- July 04, 2019
Response from the owner Replied: Karen, Thank you for taking the time to leave a review. We appreciate your business and have a nice summer!
Google Review
- July 04, 2019
They did a excellent job and were very courteous
Response from the owner Replied: William, thank you for your kind words and for taking the time to leave a review. We appreciate your business and look forward to working with you again in the future.
Google Review
- July 03, 2019
Very pricey but excellent service.
Response from the owner Replied: Thank you for your review Jeanice!
CarGurus Review
- July 03, 2019
Still in the negotiation stage, but so far appears to be a decent dealership to work with.
Google Review
- July 03, 2019
Response from the owner Replied: Giovanna, we appreciate your for taking the time to leave a review. Thank you and have a nice summer.
Google Review
- July 02, 2019
Service was quick and easy
Response from the owner Replied: Thank you for your 5-Star review! We pride ourselves in providing our customers quick and reliable service every time! Have a wonderful day!
Google Review
- July 02, 2019
Fast, efficient service! The opportunity to get a replacement vehicle was really helpful.
Response from the owner Replied: Thank you for your review, George! We are happy to hear you're service was done in a timely manner and that you enjoyed our courtesy vehicles! We always want to make your visits as convenient as possible. We look forward to seeing you again and hope you have a great day!
Google Review
- July 02, 2019
Easy buying experience. Josh was great and am very pleased with my new car.
Response from the owner Replied: Thank you for your review, Britta! We're glad to hear you had an easy car buying experience with Josh and our dealership! We hope to continue this kind of service in the future. Enjoy your new vehicle and have a great day!
Google Review
- June 30, 2019
Had my Sprinter airbag recall performed there both times they did good work.
Response from the owner Replied: Thank you for the review on our Sprinter team!
Google Review
- June 30, 2019
Response from the owner Replied: Good morning Ophelia, we are so pleased to have met all expectations for a auto dealer. We look forward to seeing you again in the future, have a great weekend!
Google Review
- June 30, 2019
Response from the owner Replied: Thank you for the review Timothy, we look forward to seeing you again in the future. Have a great weekend and an amazing 4th of July!
Google Review
- June 30, 2019
Thank you Gill. Tremendous as usual.
Response from the owner Replied: WOW! Thank you for the review Mikey, we look forward to seeing you again in the future!
Google Review
- June 30, 2019
Never been fond of dealers but can not say enough about MB of Wilsonville... they continue to impress!
Response from the owner Replied: Thank you for the review Nick, have a great 4th!
Google Review
- June 29, 2019
Never been here but have driven by for year's.
Response from the owner Replied: Thanks for the review Rita!
Google Review
- June 29, 2019
Response from the owner Replied: WOW! Thank you for the 5-star review Dave, we hope you have a great 4th of july.
Google Review
- June 29, 2019
Excellent for a dealership. They did what I asked gave me options after they figured it out. Provided a loaner for the entire experience. Easy to work with.
Response from the owner Replied: Thank you for the review Travis, have a great day!
Google Review
- June 28, 2019
Service adviser shakshi Dodangola was excellent!! He was very knowledgeable about what was wrong with the car and provided grade A service
Response from the owner Replied: Thank you for the review Lawrence, we are so pleased to hear about Shakshi's performance. We look forward to seeing you again the in the future, have a great 4h of July!
Google Review
- June 28, 2019
Response from the owner Replied: Thank you for the review Margaret!
Google Review
- June 27, 2019
Working with Sean, Dave, Scott, and Jeff was very delightful. Family atmosphere. They are a Class Act!
Response from the owner Replied: Wow! Thank you for your review, Depan! We're pleased to hear you had a 5-star experience with Sean, Dave, Scott and Jeff! We hope to see you again soon! Have a great day!
DealerRater Review
- June 27, 2019
Very accommodating and professional. Made the buying experience stress free and enjoyable. The sales professional, Rich Heller went above and beyond expectations. I highly recommend Mercedes Benz of Wilsonville!
Google Review
- June 26, 2019
Great facility. Britt, who answered the phones today for the service group, was very pleasant and helpful. Shak (Shakshi), my service advisor, was knowledgeable and professional. They got me in and out (in a loaner) quickly. Would be 5 stars, but when I was told they could get me in today, I feel...
Response from the owner Replied: Mark, Thank you for your honest feedback. Britt & Shaksi are both great to work with. The diagnose time was an honest over site which is normally addressed. We're very sorry your unnecessary wait time. We appreciate your business and look forward to working with you again in the future.
Google Review
- June 25, 2019
Response from the owner Replied: Thank you for your review, Pottoti! We appreciate your business and look forward to your next visit. Have a great day!
Google Review
- June 25, 2019
This is the best dealership in the Portland area for service. Great people who do a wonderful job.
Response from the owner Replied: Thank you for the of our service department Dennis. Hope to see you again in the far future, have an amazing day!
Google Review
- June 25, 2019
I was greeted immediately when I drove into the service bay. A representative walked me to my service advisor. My service advisor called up my information, verified the work to be done, and asked if I needed a loaner car. My service advisor provided me with his contact info and confirmed the...
Response from the owner Replied: Thank you for taking the time to leave a kind review. We appreciate your business and look forward to working with you again in the future.
Google Review
- June 25, 2019
People are nice, if you like the car, just be patient with them, when they know you really like the car they will lower the price.
Response from the owner Replied: Thank you for your review, Austin! We appreciate your business and hope to see you again soon! Have a great day!
Google Review
- June 25, 2019
Response from the owner Replied: Thank you for the 5-star review, Wai-yin! We hope to provide the same kind of service at your next visit! Have a great day!
Google Review
- June 25, 2019
Response from the owner Replied: Charlie, we appreciate your for taking the time to leave a review. Thank you and have a nice summer.
Google Review
- June 25, 2019
I was greeted immediately when I drove into the service bay. A representative walked me to my service advisor. My service advisor called up my information, verified the work to be done, and asked if I needed a loaner car. My service advisor provided me with his contact info and confirmed the...
Response from the owner Replied: Thank you for taking the time to leave a kind review. We appreciate your business and look forward to working with you again in the future.
DealerRater Review
- June 25, 2019
Just got home from our most recent service appointment on our Mercedes GLK C250 Bluetec. What a great dealership. Always very courteous and professional. Have never had a bad experience with this dealership. Thank you Darren James for your superb demeanor and service. Our favorite Dealership! Sid...
Google Review
- June 24, 2019
Response from the owner Replied: Jaclyn, thank you for taking the time to leave a review. We appreciate your business and look forward to working with you again in the future.
Google Review
- June 24, 2019
Great and speedy repair service and their customer service is top notch.
Response from the owner Replied: Thank you for your wonderful review, Blake. We are so pleased to hear you enjoyed your experience with our service department. We appreciate your business and look forward to seeing you again.
Google Review
- June 23, 2019
Class act
Response from the owner Replied: Matthew, We appreciate your for taking the time to leave a review. Thank you and have a nice summer.
Google Review
- June 23, 2019
Very accommodating and transparent, went out of their way to get me the car I wanted, Hillary was awsome from start to finish, love my car!!
Response from the owner Replied: Husam, thank you for the nice review for Hillary, she always does a great job from start to finish.
Google Review
- June 23, 2019
No pressure, informative, and friendly! There was a small issue with wheel vibration that they arranged to be addressed at no cost. Sales associate spent much time teaching us the controls and offered to assist at a later time, despite everything being on YouTube.Immaculate facility and easy to...
Response from the owner Replied: Thank you for your 5-star review, Keith! I'm so glad to hear our sales team here at Mercedes-Benz of Wilsonville took care of you. Enjoy your new vehicle!
Google Review
- June 22, 2019
On a recent trip from Northern California to the Portland area, our relatively new ML 350 had a check engine light come on and was not running right. We drove to Mercedes-Benz of Wilsonville; and although we didnt have an appointment and they were completely booked, they understood our situation...
Response from the owner Replied: Gilbert, thank you for stopping by our dealership and trusting us with your ML! We're glad to have earned 5 stars from you. Have a great day and safe travels!
Google Review
- June 22, 2019
Response from the owner Replied: We appreciate your for taking the time to leave a review. Thank you and have a nice summer.
Google Review
- June 22, 2019
Everyone has been so helpful and kind at Mercedes-Benz of Wilsonville every time I visit. They give quick and professional service.
Response from the owner Replied: Thank you for taking the time to leave a review. We appreciate your business and look forward to working with you again in the future.
Google Review
- June 22, 2019
Response from the owner Replied: We appreciate your for taking the time to leave a review. Thank you and have a nice summer.
Google Review
- June 21, 2019
After purchasing and leasing several new vehicles over the past five years from Mercedes-Benz of Wilsonville I decided it was finally time to take one of these vehicles to them for service. Scott Russmire did an exemplary job of both professionally and effectively addressing each issue and request I...
CarGurus Review
- June 20, 2019
Very helpful and respectful
Google Review
- June 19, 2019
Have you seen this place, the service area is clean enough to eat off of. Parts guys know there stuff and are car guys like it should be. Great selection of new and preowned cars.
Response from the owner Replied: Thank you for the input Steven, we hope your are having a great week.
Google Review
- June 19, 2019
Very professional, courteous and prompt. Even though I went to look at my car 3 times before making my decision the sales staff were awesome. I had no hassles and an outstanding salesman!
Response from the owner Replied: Thank you for taking the time to leave us a review Pamela. We truly appreciate your business and look forward to seeing you again in the future. Thank you and have an amazing day!
Google Review
- June 19, 2019
Response from the owner Replied: Thank you for the review Roger, have a great day!
Yelp Review
- June 19, 2019
Best Service Ever!!! I live and work in Los Angeles and tried to contact all the Mercedes-Benz near me but none was as helpful as the one of Wilsonville. Particularly Tom Krause (Tommy) got my deposit over the phone back in February and promised to get my Sprinter 4x4 170 by July. I was so happy...
Google Review
- June 19, 2019
This is the best dealership in the Portland area for service. Great people who do a wonderful job.
Response from the owner Replied: Thank you for the of our service department Dennis. Hope to see you again in the far future, have an amazing day!
Google Review
- June 18, 2019
Very professional, courteous and prompt. Even though I went to look at my car 3 times before making my decision the sales staff were awesome. I had no hassles and an outstanding salesman!
Response from the owner Replied: Thank you for taking the time to leave us a review Pamela. We truly appreciate your business and look forward to seeing you again in the future. Thank you and have an amazing day!
Google Review
- June 18, 2019
Amazing friendly and complete service at your doorstep.
Response from the owner Replied: Thank you for the review Jeff!
Google Review
- June 18, 2019
We purchased a certified pre-owned 2018 CLC300 from Sean yesterday. The service here was great, straightforward, and honest. We were in and out, from arrival to test drive, and through the purchase phase in about 3 hours. Recommend!
Response from the owner Replied: Kevin, thank you for your kind words. We try to make all our customers happy and feel special. have a great summer and see at your first service visit.
Google Review
- June 17, 2019
Response from the owner Replied: Thank you for the 5-star review, Kelly!
DealerRater Review
- June 17, 2019
I had a very positive experience with this dealership and would buy another vehicle from them without any reservations. Competitive pricing and knowledgeable people. Thumbs up!
Google Review
- June 16, 2019
Very nice and professional people.
Response from the owner Replied: Thank you for the 5-star review, Shell!
Google Review
- June 15, 2019
Great service, great people.
Response from the owner Replied: Thank you for the 5-star review, Patricia!
Yelp Review
- June 15, 2019
The service department is exceptional--the professionalism, expertise, and even the waiting area and amenities are first class. I can't say enough nice things about this dealership. They have earned my trust snd loyalty.
Google Review
- June 14, 2019
The folks at Mercedes-Benz of Wilsonville were super!We walked in, well drove in with our MB Sprinter RV and they were able to give her an oil change. While they completed the work, they gave us a loaner and we were able to enjoy the day in Portland.Service Manager Scott was able to arrange the...
Response from the owner Replied: Robert, thank you for leaving such a wonderful review, we love it when everything comes together and allowing us to exceed expectations. We will see you again down the road!
Google Review
- June 14, 2019
Response from the owner Replied: Thank you Cheryl for leave us a review, we really appreciate it and have a nice summer.
Google Review
- June 13, 2019
Response from the owner Replied: Jamie, thank you for taking the time to leave a review for us, we appreciate it and look forward to seeing you again.
Google Review
- June 12, 2019
Great selection, exceptional customer service and professionalism. Service always gets done on time. Never felt like they push you to buy a new car unlike MB of Portland. Always a repeat customer. Highly recommend
Response from the owner Replied: Wow! Thank you for the wonderful review and recommendation, JJ! We're thrilled to hear you continue to have 5-star experiences with us! Thank you for your loyalty! We look forward to your next visit and hope you have a great day!
Google Review
- June 12, 2019
As always, Chick gives exceptional service. It's nice to know I have someone I can count on to take care of what needs to be done to keep my vehicle in top shape. Thanks, Chick, Hunter and all members of the service team!
Google Review
- June 12, 2019
Response from the owner Replied: Thank you for your 5 star review, Guy!
Google Review
- June 12, 2019
This is top Mercedes dealership for cars and sprinters. Their staff is very knowledgeable and not pushy.
Response from the owner Replied: We appreciate your positive feedback on our dealership!
Google Review
- June 11, 2019
We took the RV in because there was a recall. The customer service was great everyone was really nice, the service was fast and complete and they even did a little extra for us and they also have a lounge filled with goodies. Thanks for a good experience
Response from the owner Replied: Katie, thank you for the 5-star review and positive feedback! We're so glad our Sprinter service team took great care of you. We look forward to seeing you again!
Google Review
- June 10, 2019
Response from the owner Replied: Thank you for the 5-star review, Alex!
Google Review
- June 10, 2019
Very nice and professional people.
Response from the owner Replied: Thank you for the 5-star review, Shell!
Google Review
- June 10, 2019
Everything worked out great for my 30,000 mile service.
Response from the owner Replied: Thank you for the 5-star review, Kevin!
Google Review
- June 10, 2019
Great public course
Response from the owner Replied: Thank you for your review, Billie! Have a great day!
Google Review
- June 10, 2019
Response from the owner Replied: Thank you for your review, Pottoti! We appreciate your business and look forward to your next visit. Have a great day!
Google Review
- June 10, 2019
Response from the owner Replied: Thank you for your 5-star review, Janice!
Google Review
- June 08, 2019
Pierre was one of the best salesmen I have ever dealt with
Response from the owner Replied: Jerry, thank you for your positive feedback on Pierre! We're so glad to hear he took great care of you. We look forward to see you again!
Google Review
- June 08, 2019
Service Dept was easy to access and make an appointment. Very efficient check in , and was offered a loaner without asking. Nice!Everything with Mercedes (re: parts and service) is expensive. Wish it wasnt. Service did a thorough inspection and I was sent a text w a link to what they observed. ...
Response from the owner Replied: Thank you Joseph for your positive feedback and loyalty to our dealership. We look forward to seeing you again!
Google Review
- June 08, 2019
Best dealership ever Really nice place to deal with
Response from the owner Replied: Wow! Thank you for the review and kind words, Vlad! We look forward to seeing you again and hope you have a wonderful day!
Google Review
- June 08, 2019
Really good service. Service completed as requested. Got new loaner car so I didnt have to wait around. At the end I asked for some help to show me how to use the parallel auto park feature and theres only one person there that knows how and he could not be found.
Response from the owner Replied: Thank you for your review, Vinh! We are pleased to hear you had a positive experience with our service department! We appreciate your business and look forward to seeing you again! Have a great day!
Google Review
- June 07, 2019
Sean, Chick, Austin and all staff were helpful, professional, knowledgeable and friendly on this service visit!
Response from the owner Replied: Thank you for the review Terry, we look forward to seeing you again in the future.
Google Review
- June 07, 2019
Trade in was done with ease and quick with no fuss. I have never been treated with such respect as a woman customer I love my GLA it is sporty and sassy and fun to drive Thankyou Brian for working with me and making the process painless
Response from the owner Replied: Wow! Thank you for the fantastic review! We are happy to hear you had such a great experience with Brian and our team! Our customers are the number one priority, so we are glad you felt respected and that the process went smoothly! We look forward to seeing you again and hope you enjoy your new GLA!
Google Review
- June 06, 2019
Response from the owner Replied: We are thrilled to have earned 5-stars! Thank you for your review, Kevin!
Google Review
- June 06, 2019
Response from the owner Replied: Thank you for the review Kristine, have a great day!
Google Review
- June 06, 2019
Great service here! Fast and convenient appointment.
Response from the owner Replied: Thank you for the review Susan, we look forward to seeing you again in the future.
Google Review
- June 05, 2019
Response from the owner Replied: Thank you for the review Vladimir, have a great day!
Google Review
- June 05, 2019
Response from the owner Replied: Thank you for the review Tom, have a great day!
Google Review
- June 05, 2019
Response from the owner Replied: Thank you for the review Kirk, have a great day!
Google Review
- June 05, 2019
After much shopping and comparing for days, I came in yesterday and bought a Certified Pre Owned Mercedes from Mercedes Benz of Wilsonville.Gil Fuchs and Sean Day were great to deal with in the internet and sales department. There was never a hint of pressure, I actually left for a bit to think...
Response from the owner Replied: Thank you for your review Chris, we hope you are enjoying your newly purchased Mercedes. Hope to see you in the service department in the future, have a great day!
Google Review
- June 05, 2019
I just really appreciate how welcome we feel when we come in. People remember us and treat us like friends. Service department kindly got me in even though I was running a bit behind schedule. They had a car ready for me, and took extra measures to ride along with me so they could experience what I...
Response from the owner Replied: WOW! We truly appreciate your business Davena. We hope to have exceeded all expectations and look forward to seeing you again in the future. Thank you and have a great day!
Google Review
- June 05, 2019
Response from the owner Replied: Thank you for the review Jacob, have a great day!
DealerRater Review
- June 05, 2019
Yesterday I had the good fortune of going to Wilsonville Mercedes after visiting another Mercedes store the day prior. I knew the car that I wanted after finding it online. Sean May helped me confirm the car availability and price and Gil Fuchs was a wealth of knowledge in showing me the car,...
Google Review
- June 04, 2019
How to make a factory recall item go away almost painlessly? Come to my house and do the work post-haste with their mobile van! Driver's airbag replaced in no time AT MY HOUSE! Sure is a great convenience as compared to taking the Sprinter into the shop.Thanks much!Steve Munch - SW Portland
Response from the owner Replied: Wow! Thank you for the fantastic review, Steve! We are glad you enjoyed our mobile Sprinter service! We appreciate your business and look forward to seeing you again! Have a wonderful day!
Google Review
- June 04, 2019
Great selection, exceptional customer service and professionalism. Service always gets done on time. Never felt like they push you to buy a new car unlike MB of Portland. Always a repeat customer. Highly recommend
Response from the owner Replied: Wow! Thank you for the wonderful review and recommendation, JJ! We're thrilled to hear you continue to have 5-star experiences with us! Thank you for your loyalty! We look forward to your next visit and hope you have a great day!
Google Review
- June 04, 2019
Our 2017 SL450 Roadster is our first Mercedes-Benz and we're really happy we found it at Mercedes-Benz of Wilsonville. M-B of WV is a superb dealership in all respects... sales, service, customer-care. I think what gives me the best feeling is knowing when I drive up for service, my SL450 will be in...
Response from the owner Replied: Peter, thank you for the wonderful review! We're so glad to hear you had a 5-star experience with our sales department and dealership! Thank you for placing your trust in us! We're here when you need us- just give us a call! We look forward to your next visit and hope you have a great day!
Google Review
- June 04, 2019
Response from the owner Replied: We are pleased to have earned 5-stars! Thank you for the review, Yuri!
DealerRater Review
- June 04, 2019
The service was very good. My only concern was that the rear tires are wearing out after 17,500 miles. The tires on my former cars lasted 45,000 to 55,000.
Google Review
- June 03, 2019
Brent and the whole crew were so great and easy to work with. They made the whole experience stress free and fun!
Response from the owner Replied: Lindsey, thank you for your 5-star review! I'm glad to hear you had a great experience with Brent and our team here.
Google Review
- June 03, 2019
Response from the owner Replied: We are glad you had a great experience with us, and hope to provide the same kind of service at your next visit! Thank you for your review, Terrell!
Google Review
- June 03, 2019
Great experience always with Brent and Dave. However, I would really appreciate if your Finance guys were a little polite. I was with my son to sign the lease documents and sadly my son didnt get a good impression of how the finance guy communicated with us.
Response from the owner Replied: Thank you for your review, Sanjay! We're happy to hear you had a great experience with Brent and Dave! We appreciate your business and look forward to seeing you again! Have a great day!
Google Review
- June 03, 2019
Amazing customer service, a dealership where everyone is smiling.
Response from the owner Replied: Denise, we appreciate you taking the time to leave us a review! Our customers are the top priority, and we always want you to feel welcome! We're happy to hear you had amazing customer service, and we hope to continue this in the future! Have a great day!
Google Review
- June 02, 2019
Best customer service from start to end. Thank you.
Response from the owner Replied: Thank you for the great review, Rosa! We're happy to hear you had great customer service, and we look forward to seeing you again! Have a wonderful day!
Google Review
- June 02, 2019
The service was outstanding. Prompt, friendly and thorough. I would highly recommend Mercedes Benz of Wilsonville.
Response from the owner Replied: We appreciate your review and recommendation, Tracy! It is wonderful to hear you had outstanding service with us! We hope to continue this level of service in the future! Have a great day!
Google Review
- June 02, 2019
Great service!!
Response from the owner Replied: Ursula, thank you for the 5-star review! We are happy to hear you had great service and a positive experience with us! We hope to provide the same level of service at your next visit. Have a wonderful day!
Google Review
- June 02, 2019
Brent and the entire team at Wilsonville Mercedes are amazing!! Get your next car from them, you will truly appreciate them and the service they provide.
Response from the owner Replied: Thank you for the great review and kind words, Avi! We appreciate your business and look forward to your future visits! Have a great day!
Google Review
- June 02, 2019
They we're able to finish sooner than expected. That was excellent.
Response from the owner Replied: Thank you for the review Marvin!
Google Review
- June 01, 2019
Great customer experience today buying our 2019 Sprinter 2500 170". Tommy great job! Your patience and experience was what helped us pick out what we wanted.
Response from the owner Replied: Jennifer, thank you for your review! We are pleased to hear you had a great experience with Tommy, and that he could find the perfect vehicle for you! We look forward to your future visits and hope you enjoy your new Sprinter!
Google Review
- June 01, 2019
Great selection, exceptional customer service and professionalism. Service always gets done on time. Never felt like they push you to buy a new car unlike MB of Portland. Always a repeat customer. Highly recommend
Response from the owner Replied: Wow! Thank you for the wonderful review and recommendation, JJ! We're thrilled to hear you continue to have 5-star experiences with us! Thank you for your loyalty! We look forward to your next visit and hope you have a great day!
Google Review
- June 01, 2019
Response from the owner Replied: Thank you for your review, Peter! We appreciate your business and hope to see you again. Have a great day!
Google Review
- June 01, 2019
If youre looking for a sprinter, do yourself a favor and go talk to Tyler Breault . We had a great car buying experience which is something I didnt think I would ever say! Tyler was helpful and knowledgeable and got us in and out in just a couple of hours! Everyone we talked to at the dealership was...
Response from the owner Replied: Sean, thank you for the wonderful review and recommendation! We're thrilled to hear you had a great car buying experience with Tyler and our team! We know purchasing a new vehicle is a big decision so we always want to make you feel at ease. We appreciate your business and look forward to your next visit! Have a great day and enjoy your new Sprinter!
Google Review
- June 01, 2019
Trade in was done with ease and quick with no fuss. I have never been treated with such respect as a woman customer I love my GLA it is sporty and sassy and fun to drive Thankyou Brian for working with me and making the process painless
Response from the owner Replied: Wow! Thank you for the fantastic review! We are happy to hear you had such a great experience with Brian and our team! Our customers are the number one priority, so we are glad you felt respected and that the process went smoothly! We look forward to seeing you again and hope you enjoy your new GLA!
Google Review
- May 31, 2019
Google Review
- May 31, 2019
What service. Brandon K. helped to secure my vehicle online without having to come in. Once I came in, the vehicle and paperwork was prepped. The entire process was seamless. My items from one vehicle were even moved from the old vehicle to the new. Their service is unmatched.
Response from the owner Replied: Wow! Thank you for the amazing review, Corey! Service is our top priority, and we are glad to hear Brandon and our team could make your experience seamless! We appreciate your business and look forward to seeing you again! Enjoy your new vehicle!
DealerRater Review
- May 31, 2019
Always courteous and responsive. Able to schedule appointment on short notice, loaner available whenever its needed and service completed as promised within the timeframe quoted
Google Review
- May 30, 2019
The only thing I noticed is they did not clean my vehicle inside and out like they usually do when I bring it in to be serviced. Kind of disappointed.
Response from the owner Replied: My apologies that your vehicle was not washed and vacuumed like it usually is. We will definitely make sure next time your vehicle is hand washed and vacuumed like it is supposed to be. We hope you come back to give us another chance Kyra, have a great day.
Google Review
- May 30, 2019
Response from the owner Replied: We are pleased to have earned 5-stars! Thank you for your review, Avi!
Google Review
- May 30, 2019
Response from the owner Replied: Teri, thank you for the wonderful review! We are glad you enjoyed your experience with us and hope to provide the same level of service at your next visit. Have a great day!
Yelp Review
- May 30, 2019
Their service department always goes above and beyond. Cannot say enough good things! Thanks Darren!
Google Review
- May 29, 2019
They sold me a car easy and fun experience
Response from the owner Replied: Colby, thank you for taking the time to leave us a review! It's nice to hear you had an easy and fun car buying experience with us! Enjoy your new vehicle and have a great day!
Google Review
- May 29, 2019
Response from the owner Replied: Valko, thank you for your review! We are happy to hear you had a 5-star experience with us! We hope to continue this level of service at your future visits. Have a great day!
Google Review
- May 29, 2019
Great service! Mercedes-Benz of Wilsonville really took care of me. They had a concierge who taught me everything about the tech in my new car while they were processing the paperwork! Amazing team! Thank you!
Response from the owner Replied: Thank you for your review, Jessica! We so glad to hear you had a great experience with us! Taylor our Product Concierge is very knowledgeable and we are happy he could show you all the exciting features in your vehicle! We look forward to seeing you again and hope you enjoy your new ride! Have a wonderful day!
Google Review
- May 29, 2019
Absolutely first class service. Arrived 1 1/2hr before my appt bur was able to drop off my van and get a loaner car w/o a problem. The whole process is very efficient.
Response from the owner Replied: Thank you for your review, Dave. Have a great day!
CarGurus Review
- May 29, 2019
Called me right away
Google Review
- May 28, 2019
Excellent service, courteous, knowledgeable and quick!
Response from the owner Replied: Thank you for your positive feedback, Ilie!
Google Review
- May 28, 2019
Response from the owner Replied: Thank you for your review, Christi! We are glad you enjoyed your experience with us and look forward to your next visit! Have a great day!
Google Review
- May 28, 2019
Response from the owner Replied: We are happy to have earned 5-stars! Thank you for the review, Xudong!
Google Review
- May 25, 2019
Response from the owner Replied: Thank you for your 5-star review, Kimberly!
DealerRater Review
- May 25, 2019
Came in for basic maintenance and discovered the tires needed to be replaced. Tires needed to be ordered and would 4 days because we were heading into the weekend but car should be ready on Tuesday, I would get a call to update me.(this was Friday). Got a call Tuesday, not all tires came in, they...
Google Review
- May 24, 2019
Excellent service! The best!!
Response from the owner Replied: Wow! Thank you for taking the time to leave a 5 star review! We look forward to working with you again. Have a great day!
Google Review
- May 24, 2019
Very good communication with setting up initial appointment , ditto when I had to reschedule. Prompt courteous service. This new mobile service was a perfect fit for me. Thank you!
Response from the owner Replied: We truly appreciate you taking the time out of your day to leave us review on your honestly opinion of our dealership. We look forward to working with you again in the future, thank you and have a great day!
Yelp Review
- May 23, 2019
Stopped by to look at a C300 for my sister in law and couldn't be happier with her recent purchase. The staff was outstanding, great customer service, got the paperwork finished quick, and sent her home in a car she has always dreamed of. Appointments aren't necessarily, super convenient.
Google Review
- May 21, 2019
Buying an AMG from Jeff Maddox at Mercedes Wilsonville has been one of the more pleasurable purchasing experiences in my life, and this is coming from someone who has purchased most of his cars from dealers owned or managed by close friends. Mercedes Wilsonville was an unknown to me when I purchased...
Response from the owner Replied: Thank you Eric for the wonderful review! We are pleased to hear Jeff was able to get you into a brand new AMG and help you through the whole process! Have a fantastic day and enjoy the new vehicle!
CarGurus Review
- May 21, 2019
The staff was friendly and helpful. The buying process plus a test drive only took a couple hours which is much better than I can say about my previous...
Google Review
- May 20, 2019
Everyone in the Service Dept. are very friendly. Chick and Scout are pretty awesome! These two go above and beyond to help out customers. Their work ethics; exceptional!
Response from the owner Replied: Zen, Very glad you had a great experience with Chick and Scout. Thank you for the review.
Google Review
- May 19, 2019
After some issues with the car we chose, MB Wilsonville gave us the option to back out. Which we did. But they went out found the identical car. Shipped it up here threw in a bunch of incentives. MBW brought us into their dealership.
Response from the owner Replied: Thank you for the five-star review James! Have a fantastic day!
Google Review
- May 19, 2019
This was by far the best car buying experience Ive had. My lease was up on my BMW so I decided to look at what Mercedes had to offer and found the perfect car at Merdedes Benz of Wilsonville. A BIG thank you to Evan Whitaker, Taylor Butsheim and James Mullins - I appreciate the time each of you...
Response from the owner Replied: Thank you for taking the time to leave us this review Lisa, we truly appreciate it. Hope you are enjoying your newly purchased Mercedes and we look forward to servicing your vehicle in the future. Have a great day!
Google Review
- May 18, 2019
Response from the owner Replied: Thank you for the five-star review Bing! Have a great day!
Google Review
- May 17, 2019
Excellent service! The best!!
Response from the owner Replied: Wow! Thank you for taking the time to leave a 5 star review! We look forward to working with you again. Have a great day!
Google Review
- May 15, 2019
I've bought 4 new cars here, had quite a bit of service done over the past 15 years. With the exception of one cheesy tacky used car salesman who is unbelievably still there, exceptionally good service on both sales and service sides.
Response from the owner Replied: Thank you for taking the time to leave us a review Ward, we truly appreciate it!
Google Review
- May 14, 2019
I had done extensive research online to find the right make and model for my wifes new car. I located the right color combo at Mercedes of Wilsonville and met Pierre, the sales associate, who could not have been nicer and more knowledgeable about the Mercedes brand. He really worked hard to make us...
Response from the owner Replied: We are so pleased to have been able to provide you with quality customer service and answer all your questions on your newly purchased Mercedes. We look forward to seeing you again in the future and hope you'll refer any of your friends to us for their vehicle interests. Thank you and have an amazing day!
Google Review
- May 13, 2019
Great efficient service!
Response from the owner Replied: Thank you for the five-star review Jerome! Have a great day!
Google Review
- May 13, 2019
Received air bag recall notice, called last week 5/6/19 (ish) set appointment - soonest date was 7/12/19 and I was a bit shocked (on the bad side). I was called today (<a week later) and they came out within the hour, on site, took care of everything quickly, very professional, clean and efficient....
Response from the owner Replied: Wow! Thank you for taking the time to leave a 5 star review, Shanna! We look forward to working with you again. Have a great day!
Google Review
- May 13, 2019
In and out quickly. Loaner car ready. Service performed accurately and within stated budget. Service agent was wonderful.
Response from the owner Replied: Thank you for the time out of your day to review our dealership. We truly appreciate your input, have an amazing day!
Google Review
- May 13, 2019
Response from the owner Replied: WOW! We are so pleased to have earned a 5-star review from you Ron, we truly appreciate your time. Thank you and have a great day.
DealerRater Review
- May 13, 2019
Gil Fuchs is the best sales rep weve ever had. We have bought several cars from him and every purchase has been a pleasurable experience.
Google Review
- May 12, 2019
I bought a used Infiniti that was near new condition even though it was 6 years old. They do not sell anything that has signs of wear. I bought it as is no warranty and when the gas gauge stop working a few days later they didn't ask any question . Just said bring it in will fix it. They gave me a...
Response from the owner Replied: Thank you for the review Jamison, we truly appreciate you taking the time out of your day to review our dealership. We look forward to serving you again in the future, have an amazing day!
Google Review
- May 12, 2019
Response from the owner Replied: Thank you for the review Soila, we appreciate you taking the time out of your day to review our dealership. Have an amazing day.
DealerRater Review
- May 11, 2019
I brought my car to this dealership to repair a window problem, & squeaks in my steering wheel and a windshield wiper. Everything was completed satisfactorily.
Google Review
- May 11, 2019
It was great experience. Would definitely come back if we have money again
Response from the owner Replied: Thank you for your input, we truly appreciate your time and input. Have an amazing day!
Google Review
- May 10, 2019
Response from the owner Replied: WOW, thank you for the 5 -start review Neeraja!
Google Review
- May 10, 2019
Great communications from Logan. Smart system to make recall repairs and mobile services.
Response from the owner Replied: Thank you for the input Jon, we truly appreciate you taking the time to review our dealership.
Google Review
- May 10, 2019
Quick and easy air bag warranty replacement at my home, saved me a drive to Wilsonville. They also showed me how to reset my service interval warning since I changed my own oil recently. I recommend trying the mobile service option.
Response from the owner Replied: Thank you for the great review Brian! We are pleased to hear Logan and his mobile team were able to get your vehicle serviced at home! Have a great day!
Google Review
- May 10, 2019
I Just purchased a used Audi TTSFrom Mercedes of Wilsonville Ore.I flew in from Sacramento and wasMet by my sales team member ;Hillary Phillips, she had been working with me via the internet and phone. I had made a verbal offer prior to flying in and the dealership honored it.There were no hidden...
Response from the owner Replied: Thank you for the review John, we appreciate your feedback. Hope you are enjoying your new Audi TTS, and look forward to being able to help you again in the near future. Have a great day!
Google Review
- May 09, 2019
What a great experience buying a car! I started online checking inventory and prices in the Portland area. They had the car I wanted. After a few email exchanges, I went to see/drive the car. Excellent service from Zach...very knowledgeable, detailed oriented, no pressure. James, in their...
Response from the owner Replied: Thank you for the review Luis, we truly appreciate you taking the time to leave us a comment on the sales department. We look forward to servicing your newly purchased vehicle in the future. Have an amazing day!
Google Review
- May 09, 2019
Top notch. They helped me get a new fob key, for my old sprinter. Fastest turnaround possible, I think. Friendly, professional, and easy. Parts counter did an excellent job, got key in one day and coordinated with Nathan the sprinter guy to do the programming same day. Great job, thanks.
Response from the owner Replied: Thank you for your review Dale, we truly appreciate your time and input. Have a joy filled day!
Google Review
- May 08, 2019
True master of their craft! The Wilsonville service department runs like a Mercedes Benz!On time and done right! When something does go wrong, they own it and make it right !Michael Stone is an execptional service advisor. Scott Farmer, the service manager found time to listen to me.Thank you all...
Response from the owner Replied: Thank you for the five-star review Dieter! We are pleased to hear Michael and Scott were able to assist you during your recent visit! Have a great day!
Google Review
- May 08, 2019
We purchased an RV from a local shop. The vehicle has issues with the seat belts. They made the appointment with Wilsonville MB. Our experience with the staff was very good. Friendly and efficient process, and quality work.
Response from the owner Replied: Thank you for the 5-star review Steve, we truly appreciate your feedback. Look forward to servicing your van in the future, have an amazing day!
Google Review
- May 08, 2019
Response from the owner Replied: Wow! Thank you for taking the time to leave a 5 star review, Jim! We look forward to working with you again. Have a great day!
Google Review
- May 07, 2019
Service dept is prompt and efficient
Response from the owner Replied: Wow! Thank you for taking the time to leave a 5 star review, David! We are thrilled you had an exceptional experience in our service department and we look forward to working with you again. Have a great day!
Google Review
- May 07, 2019
The people are super helpful and the service was excellent,the loaner car was beautiful c300 all white on the outside black in the inside,it was a great place to have the car serviced.
Response from the owner Replied: Thank you so much for your great review, Richard. We appreciate your business and look forward to seeing you again. Have a great day!
Google Review
- May 07, 2019
The team at Mercedes-Benz of Wilsonville continually provides me with top-grade service from small to large issues. They consistency treat me with respect, listen to my concerns, and make me feel like a valued customer. There's definitely a reason I keep coming back to them for service and repairs.
Response from the owner Replied: We truly appreciate you taking the time to leave us such a heartfelt review Jason, were delighted to have made such a positive impact on you and your car servicing experience. We look forward to seeing you again in the future, thank you and have an amazing day!
DealerRater Review
- May 07, 2019
My only negative is the greasy fingerprints left on the door post and headliner. I just had this car detailed the day before I brought it in. Dont know why technicians cant learn to keep dirt and grease out of the passenger area. I would have brought it back immediately but was well on my way home ...
Yelp Review
- May 07, 2019
Had car trouble this morning. I called Mercedes, they told me to come right in. Gave me a loaner and was in my way. Excellent customer serviceA+++ 5*****
CarGurus Review
- May 07, 2019
Great.
Google Review
- May 06, 2019
Excellent service!I was a customer of another dealership for years but when they refused to provide a loaner for a routine service I decided it was time to find another provider. Mercedes Benz of Wilsonville welcomed me and made my experience easy, seamless and stress free! Giving me a brand new C...
Response from the owner Replied: We truly appreciate you taking the time to leave us such a heartfelt review Ron, were delighted to have made such a positive impact on you and your car servicing experience. We look forward to seeing you again in the future, thank you and have an amazing day!
Google Review
- May 06, 2019
Arrived at the Dealership and was met at the service bay as soon as I drove up.The representative was polite and professional.My vehicle was Immediately serviced and I was out the door in less than an hour
Response from the owner Replied: Thank you Keith for the five-star review! Have a great day!
DealerRater Review
- May 06, 2019
I moved my service on our Mercedes Benz 3500 Sprinter motor home from McCoy to Wilsonville because I was not satisfied with the service. I am very pleased with the from Willsonville. I have recommended other Mercedes Benz 3500 Sprinter owners to consider moving their sevice to our location.
Google Review
- May 04, 2019
Mobile service was fantastic! On time and great guys.
Response from the owner Replied: Thank you for the five-star review Steven! Have a great day!
Google Review
- May 03, 2019
Response from the owner Replied: Lance, thank you so much for the 5 star review!
CarGurus Review
- May 03, 2019
Very good auto dealer! My salesman, Evan, was very informative, jovial and kept me up to date on all details of the sale. The auto had just come in from a...
Google Review
- April 30, 2019
Response from the owner Replied: Jim, thank you for taking the time to leave us a review! We are so pleased to have earned 5-stars and hope to provide the same level of service at your next visit! Have a great day!
Google Review
- April 29, 2019
Response from the owner Replied: Thank you for your review, Valentin! We appreciate your business and look forward to seeing you again! Have a great day!
Google Review
- April 29, 2019
Lara and Dave = Exceptional! Wonderful experience at @MercedesofWilsonville.Thank youJBWest Linn, Ore.
Response from the owner Replied: WOW! Thank you for such a fantastic review, John. We are so pleased to hear that you enjoyed your experience with Laura and Dave. We look forward to seeing you again. Have a great day!
Google Review
- April 28, 2019
Our vehicle concierge rep, Taylor, was outstanding. The computer systems (phone, navigation, and everything else) on our new car was a bit overwhelming. Taylor explained everything in an easy to understand manner and was extremely helpful. We left the dealership with a much better grasp of how to...
Response from the owner Replied: Thank you for the wonderful review, David! We are so glad to hear you had a 5-star experience with Taylor and that he explained all of the features for you! He has been a wonderful addition to our team and we are very lucky to have him! We appreciate your business and hope you enjoy all of the exciting features on your new vehicle! Have a great day!
Google Review
- April 28, 2019
The VanCare Mobile service is fantastic. My Sprinter van Driver-side airbag was recalled and needed replacement. When I initially called the service department appointments were 6-8 weeks out, so I reluctantly pushed out the date to bring my van in to coordinate with my next service that was due 4...
Response from the owner Replied: We are pleased to hear that you enjoy the Vancare mobile service for our sprinter department. We look forward to serving you again in the future, thank you and have a great day.
Google Review
- April 28, 2019
I keep coming to Wilsonville Mercedes because of wonderful sales staff. I have worked with Gil and Dave for years and am never disappointed.
Response from the owner Replied: Thank you for your review, Jeff. We appreciate your loyalty to our dealership and are so pleased to hear you enjoy our sales team. We look forward to seeing you again. Have a great day!
Google Review
- April 28, 2019
Lara handled a long-distance purchase well. The detail folks did a substandard job and hid a stained floor mat. Finance ran my credit even though I paid cash.
Response from the owner Replied: Thank you for taking the time to leave a review, Robert! It was a pleasure getting to work with you, no distance is too great to give quality service. We will be following up with our detail department about the hidden flaw, thank you for bringing that to our attention. We hope you are loving your new ride, and we look forward to seeing you again soon. Have a great day!
Google Review
- April 27, 2019
Made an appointment to test drive with Sean, but he had some personal matters to attend to and introduced Lara to help us instead. She was very helpful and patient with us, even brought out a service technician to answer a few in-depth questions. After 3 test drives in a row, we were sold. Scott...
Response from the owner Replied: Wow, Joy! Thank you for your wonderful review! We are glad to hear you had such a positive experience with Lara, Scott and Taylor! We know purchasing a new vehicle is a big decision, and we always want to make it a smooth, enjoyable and pressure-free experience! We're here when you need us- feel free to reach out if you need anything! We appreciate your business and look forward to seeing you again! Enjoy your new vehicle and have a great day!
Google Review
- April 27, 2019
Response from the owner Replied: We are so happy to have earned 5-stars! Thank you for your review, Gabriela!
Google Review
- April 27, 2019
Great service!
Response from the owner Replied: Thank you for your review, Sean! We are glad to hear you experienced great service with us! We appreciate your business and look forward to seeing you again! Have a wonderful day!
Google Review
- April 26, 2019
Response from the owner Replied: We appreciate you taking the time out of your day to leave us a review, Terry! We're pleased you had a 5-star experience with us and hope to provide the same kind of service at your future visits. Have a great day!
Google Review
- April 26, 2019
Response from the owner Replied: Thank you for the review, Kathy! We are glad you enjoyed your experience with us and look forward to seeing you again! Have a great day!
Edmunds.com - Service Review
- April 26, 2019
Good people, service and amenities
Google Review
- April 24, 2019
Response from the owner Replied: Thank you for the review Sandy! Have a great day.
Google Review
- April 24, 2019
The VanCare Mobile service is fantastic. My Sprinter van Driver-side airbag was recalled and needed replacement. When I initially called the service department appointments were 6-8 weeks out, so I reluctantly pushed out the date to bring my van in to coordinate with my next service that was due 4...
Response from the owner Replied: We are pleased to hear that you enjoy the Vancare mobile service for our sprinter department. We look forward to serving you again in the future, thank you and have a great day.
Google Review
- April 23, 2019
Mobile service call was great! Luke & Logan got my recalled part replaced in my driveway and were out of there within 15 minutes. Thank you.
Response from the owner Replied: Luke, we appreciate you taking the time to leave us a review! We are glad to hear you enjoyed our Mobile Sprinter service and are pleased Luke and Logan were able to get everything done in a timely manner! Have a great day!
Google Review
- April 23, 2019
Response from the owner Replied: We are so pleased to have earned 5-stars! Thank you for your review, Suzanne!
Google Review
- April 23, 2019
Great experience!
Response from the owner Replied: Thank you for the review Matt!
Yelp Review
- April 23, 2019
The VanCare Mobile service is fantastic. My Sprinter van Driver-side airbag was recalled and needed replacement. When I initially called the service department they were 6 weeks out, so I made an appointment to bring my van in. I was very surprised to be called by Logan, he was going to be in the...
Google Review
- April 22, 2019
Response from the owner Replied: We are so pleased to have earned 5-stars! Thank you for your review James!
Google Review
- April 21, 2019
I had a very pleasant expereince from here. Our salesperson, Pierre, was very friendly and professional. Everything went smoothly. Highly recommended!
Response from the owner Replied: Kyle, thank you for your wonderful review and recommendation! We are glad to hear you had a smooth experience with Pierre and our dealership! We look forward to your next visit and hope you enjoy your new vehicle! Have a great day!