DealerRater Review
- July 12, 2025
Fantastic experience Bri was the best!! Very professional and friendly. Definitely will be back for service in the future.
Dealer Replied: We are delighted that Bri and the team made a great impression on you! Thank you for choosing Mercedes-Benz of Wilsonville and for sharing your support.
Cars.com Review
- July 12, 2025
Fantastic experience Bri was the best!! Very professional and friendly. Definitely will be back for service in the future.
Dealer Replied: We are delighted that Bri and the team made a great impression on you! Thank you for choosing Mercedes-Benz of Wilsonville and for sharing your support.
DealerRater Review
- July 12, 2025
Tim was great as my adviser. He help right from the get go, and team completed my install of a new grill emblem LED in quick order and had me back on the road to work in no time. This was greatly appreciated due to the travel time for me from my home which is across town. So not having to have a...
Dealer Replied: We are thrilled that our team made you a happy customer and got you back on the road so quickly. Thank you for choosing Mercedes-Benz of Wilsonville and for sharing your support for Tim and the team!
Cars.com Review
- July 12, 2025
Tim was great as my adviser. He help right from the get go, and team completed my install of a new grill emblem LED in quick order and had me back on the road to work in no time. This was greatly appreciated due to the travel time for me from my home which is across town. So not having to have a...
Dealer Replied: We are thrilled that our team made you a happy customer and got you back on the road so quickly. Thank you for choosing Mercedes-Benz of Wilsonville and for sharing your support for Tim and the team!
DealerRater Review
- July 09, 2025
Sarah got us in and out in half the time they said it would take.
Dealer Replied: Swift service is always our goal at Mercedes-Benz of Wilsonville. See you next time, Jim!
Cars.com Review
- July 09, 2025
Sarah got us in and out in half the time they said it would take.
Dealer Replied: Swift service is always our goal at Mercedes-Benz of Wilsonville. See you next time, Jim!
CarGurus Review
- July 07, 2025
Sales man and his associates were very respectful and a pleasure to deal with. A test drive was given and instruction on use of vehicle. The car was in...
Mercedes-Benz of Wilsonville Replied: Joseph, thank you for sharing your great review of our team and the prompt, knowledgeable service they provide. We appreciate your business at Mercedes-Benz of Wilsonville! Enjoy the road in your new vehicle, and welcome to the Swickard family!
Cars.com Review
- July 06, 2025
I had the best time experience working with Dale and Brent at Mercedes Wilsonville. They very super responsive and found me the perfect car. I was able to do most of the work via text and went in the next day to pick up my beautiful car. They took the time to make sure I selected the best payment...
DealerRater Review
- July 03, 2025
Great customer service! The staff goes out of their way to be pleasant and helpful. They do what they say they're going to do, and have the vehicles ready when promised.
Dealer Replied: Jerianne, thank you for your great review of our team! We appreciate your business, and we look forward to seeing you again at Mercedes-Benz of Wilsonville. Safe travels!
Cars.com Review
- July 03, 2025
Great customer service! The staff goes out of their way to be pleasant and helpful. They do what they say they're going to do, and have the vehicles ready when promised.
Dealer Replied: Jerianne, thank you for your great review of our team! We appreciate your business, and we look forward to seeing you again at Mercedes-Benz of Wilsonville. Safe travels!
Cars.com Review
- July 01, 2025
They have a great customer service and the price was a wonderful, specially the person who I met in there he is a great person
DealerRater Review
- June 27, 2025
Prompt service when I arrived. My vehicle was done on time. April McCall my service advisor was fantastic. Highly recommend this MB dealership.
Dealer Replied: Thank you for the glowing review! We're delighted to hear that April and our team at Mercedes-Benz of Wilsonville provided prompt service and met your expectations. We appreciate your recommendation!
Cars.com Review
- June 27, 2025
Prompt service when I arrived. My vehicle was done on time. April McCall my service advisor was fantastic. Highly recommend this MB dealership.
Dealer Replied: Thank you for the glowing review! We're delighted to hear that April and our team at Mercedes-Benz of Wilsonville provided prompt service and met your expectations. We appreciate your recommendation!
CarGurus Review
- June 25, 2025
Kate was a pleasure to work with on purchasing my dream car. She is a rare genuine kind hearted soul with patience and empathy. Exactly what you should...
Mercedes-Benz of Wilsonville Replied: Jake, it warms our hearts to hear that Kate made your experience at Mercedes-Benz of Wilsonville so memorable. Thank you for sharing such kind words about her and our team! Enjoy every moment with your dream car!
Edmunds.com - Service Review
- June 22, 2025
Staff is friendly and professional, most of all asking if I had been helped. I was waiting but the wifi and snacks made the 4 hour wait go quickly. I service all my vehicles at Mercedes Benz Wilsonville most importantly because of the great techs there, My vehicles are kept running like new.
Replied: Thank you for sharing your experience with us! We're happy to hear that our friendly and professional staff, along with the amenities, made your wait more comfortable at Mercedes-Benz of Wilsonville. We appreciate your trust in our team to keep your vehicles running like new!
DealerRater Review
- June 21, 2025
April was knowledgeable, helpful, and my car was done when she said it would be. Great service all the way around! Thank you.
Dealer Replied: We're delighted to hear that April provided such knowledgeable and timely service at Mercedes-Benz of Wilsonville! Thank you for sharing your positive experience with us.
Cars.com Review
- June 21, 2025
April was knowledgeable, helpful, and my car was done when she said it would be. Great service all the way around! Thank you.
Dealer Replied: We're delighted to hear that April provided such knowledgeable and timely service at Mercedes-Benz of Wilsonville! Thank you for sharing your positive experience with us.
Cars.com Review
- June 21, 2025
I had a great experience purchasing my AMG GLE 63S. Easy, stress free, fair process.
Cars.com Review
- June 15, 2025
Professional. Courteous. Friendly. Knowledgeable. Helpful. Positve relationship interaction. Beautiful showroom and center. Lisa in Sales and Brian in Finance were superb.
Cars.com Review
- June 14, 2025
We received top notched care and experience at Wilsonville Mercedes. We made contact with Brent in sales. He gave us a price and a price for my trade in. He did exactly what promised. Travis in fiance also was spot on. We think the drive from Lynnwood Washington was well worth it. Highly recommend...
DealerRater Review
- June 12, 2025
Thank you Adam for taking care of my car and answering all of my questions! Your professional and friendly manner made the process easy to navigate.
Dealer Replied: Colleen, we're delighted to hear that Adam provided such excellent service at Mercedes-Benz of Wilsonville. Thank you for sharing your experience with us!
Cars.com Review
- June 12, 2025
Thank you Adam for taking care of my car and answering all of my questions! Your professional and friendly manner made the process easy to navigate.
Dealer Replied: Colleen, we're delighted to hear that Adam provided such excellent service at Mercedes-Benz of Wilsonville. Thank you for sharing your experience with us!
Cars.com Review
- June 10, 2025
I bought an old 2008 ML 550 but they treated me like I bought a brand new Mercedes Benz GLS 2025. Also they gave me a brand new Mercedes to drive while fixing my car. Very much appreciated.
Cars.com Review
- June 08, 2025
Tim represents the dealership incredibly well as a service advisor. I hope my ownership experience continues in this way.
Dealer Replied: Thank you for sharing your positive experience with Tim at Mercedes-Benz of Wilsonville! We're delighted to hear that he provided excellent service, and we look forward to continuing this level of support throughout your ownership journey.
DealerRater Review
- June 08, 2025
Tim represents the dealership incredibly well as a service advisor. I hope my ownership experience continues in this way.
Dealer Replied: Thank you for sharing your positive experience with Tim at Mercedes-Benz of Wilsonville! We're delighted to hear that he provided excellent service, and we look forward to continuing this level of support throughout your ownership journey.
Cars.com Review
- June 08, 2025
Normally I would never consider buying three vehicles site unseen, but after talking with Nicole and telling her what I was looking, for she found me three great vans I would highly recommend Mercedes-Benz of Wilsonville to anyone
Cars.com Review
- June 06, 2025
Excellent customer service. Brent even drove my car to my house in Vancouver, then he spent an hour going over everything with the options. This dealership is 5 stars plus. Ask for Brent Mesher, you won’t go wrong.👍
DealerRater Review
- June 05, 2025
Sam's the man! An expensive car like mine needs expensive care, Sam makes the deal cheerful
Dealer Replied: We're elated to hear that Sam has earned your confidence! Thank you for being a Mercedes-Benz of Wilsonville customer.
Cars.com Review
- June 05, 2025
Sam's the man! An expensive car like mine needs expensive care, Sam makes the deal cheerful
Dealer Replied: We're elated to hear that Sam has earned your confidence! Thank you for being a Mercedes-Benz of Wilsonville customer.
DealerRater Review
- June 05, 2025
Bree was exceptionally helpful and personable. She really took extra care to make sure my tire situation was taken care of the best way possible. I will certainly continue to request her in the future. Bree is a true asset to the company!
Dealer Replied: We're delighted to hear that Bree provided exceptional service and took great care of your tire situation at Mercedes-Benz of Wilsonville. Thank you for recognizing her efforts!
Cars.com Review
- June 05, 2025
Bree was exceptionally helpful and personable. She really took extra care to make sure my tire situation was taken care of the best way possible. I will certainly continue to request her in the future. Bree is a true asset to the company!
Dealer Replied: We're delighted to hear that Bree provided exceptional service and took great care of your tire situation at Mercedes-Benz of Wilsonville. Thank you for recognizing her efforts!
Edmunds.com - Service Review
- June 04, 2025
Bree was excellent to work with but the mechanics did not make my car ready as it was scheduled, to pick up same day by 1 pm so had to come back to pick my car up 2 days later because of work schedule and residence distance
Replied: Nikki, thank you for your feedback. We're glad to hear Bree provided excellent service at Mercedes-Benz of Wilsonville, but we're sorry about the delay with your car's readiness. We appreciate your patience and understanding!
DealerRater Review
- June 01, 2025
I have been a Mercedes driver for 45 years putting on 1.5 million miles. This dealership has been extremely excellent in all aspects. The service department has exceeded all expectations. My current service advisor always is courteous and helpful. She is a valuable asset to the organization.
Dealer Replied: Thank you for sharing your experience with us at Mercedes-Benz of Wilsonville, Jack! We're delighted to hear that our service department and your advisor have consistently exceeded expectations. We appreciate your loyalty over the years and look forward to continuing to serve you!
Cars.com Review
- June 01, 2025
I have been a Mercedes driver for 45 years putting on 1.5 million miles. This dealership has been extremely excellent in all aspects. The service department has exceeded all expectations. My current service advisor always is courteous and helpful. She is a valuable asset to the organization.
Dealer Replied: Thank you for sharing your experience with us at Mercedes-Benz of Wilsonville, Jack! We're delighted to hear that our service department and your advisor have consistently exceeded expectations. We appreciate your loyalty over the years and look forward to continuing to serve you!
DealerRater Review
- May 31, 2025
Just had my oil change done at Mercedes-Benz, and the experience was nothing short of excellent. Shout out to Tim B. for going beyond to assist me, from check-in to completion, the service was smooth, efficient, and handled with true professionalism. The technicians were thorough, the service...
Dealer Replied: Thank you for sharing your experience with us! We're delighted to hear that Tim and the team at Mercedes-Benz of Wilsonville provided such excellent service. It's great knowing our customers feel confident in the care their vehicles receive. We appreciate your recommendation and look forward to serving you again!
Cars.com Review
- May 31, 2025
Just had my oil change done at Mercedes-Benz, and the experience was nothing short of excellent. Shout out to Tim B. for going beyond to assist me, from check-in to completion, the service was smooth, efficient, and handled with true professionalism. The technicians were thorough, the service...
Dealer Replied: Thank you for sharing your experience with us! We're delighted to hear that Tim and the team at Mercedes-Benz of Wilsonville provided such excellent service. It's great knowing our customers feel confident in the care their vehicles receive. We appreciate your recommendation and look forward to serving you again!
DealerRater Review
- May 31, 2025
Tim was friendly, helpful & knowledgeable. I came in for Service A. He walked me through all my options & got me what I needed efficiently. Within 10 minutes I was out the door in my courtesy vehicle, which he told me I could keep overnight if traffic seemed too crazy, which I appreciated the offer....
Dealer Replied: Nathan, we're delighted to hear that Tim provided such a seamless and informative experience for you at Mercedes-Benz of Wilsonville. It's great to know we've earned your trust and future business. We look forward to seeing you again!
Cars.com Review
- May 31, 2025
Tim was friendly, helpful & knowledgeable. I came in for Service A. He walked me through all my options & got me what I needed efficiently. Within 10 minutes I was out the door in my courtesy vehicle, which he told me I could keep overnight if traffic seemed too crazy, which I appreciated the offer....
Dealer Replied: Nathan, we're delighted to hear that Tim provided such a seamless and informative experience for you at Mercedes-Benz of Wilsonville. It's great to know we've earned your trust and future business. We look forward to seeing you again!
DealerRater Review
- May 29, 2025
Bree always goes way beyond expectations in a consistent manner always keeping us informed of the progress of different stages of services performed and always does follow up contacts to ensure satisfaction .We will be Bree’s loyal clients and will refer our friends and relatives to her due to her...
Dealer Replied: Thank you for sharing your experience with Bree at Mercedes-Benz of Wilsonville! We're delighted to hear about the exceptional service and follow-up she provides. Your loyalty and referrals mean a lot to us!
Cars.com Review
- May 29, 2025
Bree always goes way beyond expectations in a consistent manner always keeping us informed of the progress of different stages of services performed and always does follow up contacts to ensure satisfaction .We will be Bree’s loyal clients and will refer our friends and relatives to her due to her...
Dealer Replied: Thank you for sharing your experience with Bree at Mercedes-Benz of Wilsonville! We're delighted to hear about the exceptional service and follow-up she provides. Your loyalty and referrals mean a lot to us!
DealerRater Review
- May 28, 2025
As always, excellent service Not only was the car washed, the inside was vacuumed! Great
Dealer Replied: Mike, it means so much to us to see your review! Thanks from the team at Mercedes-Benz of Wilsonville.
Cars.com Review
- May 28, 2025
As always, excellent service Not only was the car washed, the inside was vacuumed! Great
Dealer Replied: Mike, it means so much to us to see your review! Thanks from the team at Mercedes-Benz of Wilsonville.
DealerRater Review
- May 25, 2025
Mercedes of Wilsonville service department was professional, helpful and accommodating. I appreciated the personal attention, the quality of service and prompt repairs. Everything was seamless with the insurance company. Also, they provided me with a very nice loaner car. I will be using them in the...
Dealer Replied: We're delighted to hear that our service department at Mercedes-Benz of Wilsonville provided you with a professional and seamless experience. It's great to know the team took care of everything, including coordinating with your insurance company. We look forward to assisting you in the future!
Cars.com Review
- May 25, 2025
Mercedes of Wilsonville service department was professional, helpful and accommodating. I appreciated the personal attention, the quality of service and prompt repairs. Everything was seamless with the insurance company. Also, they provided me with a very nice loaner car. I will be using them in the...
Dealer Replied: We're delighted to hear that our service department at Mercedes-Benz of Wilsonville provided you with a professional and seamless experience. It's great to know the team took care of everything, including coordinating with your insurance company. We look forward to assisting you in the future!
CarGurus Review
- May 24, 2025
Just didn't feel like the company would work to reach a positive outcome for me. They seemed friendly enough; but I knew that deep down, high pressure/profit...
Mercedes-Benz of Wilsonville Replied: Charles, we appreciate your feedback and are sorry to hear your experience at Mercedes-Benz of Wilsonville fell short of expectations. Our goal is always to provide a positive outcome for our customers, so we'll take this into account as we strive to improve. Please reach out to me at the email address below if you'd like to discuss this further! Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com
DealerRater Review
- May 23, 2025
Total white glove service. I have never had better service from a dealership. Everything from scheduling to the work done is first class.
Dealer Replied: We're delighted to hear that you received top-notch service at Mercedes-Benz of Wilsonville! Our team strives for excellence in every aspect, and it's great to know we hit the mark. Thank you for your kind words!
Cars.com Review
- May 23, 2025
Total white glove service. I have never had better service from a dealership. Everything from scheduling to the work done is first class.
Dealer Replied: We're delighted to hear that you received top-notch service at Mercedes-Benz of Wilsonville! Our team strives for excellence in every aspect, and it's great to know we hit the mark. Thank you for your kind words!
Edmunds.com - Service Review
- May 22, 2025
Sarah, the service person, was great and kept me informed during the whole process. The mechanic was great and sent me a video of the inspection. I would definitely go back and have my Mercedes serviced there again.
Replied: David, we're delighted to hear that Sarah and our team at Mercedes-Benz of Wilsonville provided you with excellent service. Thank you for choosing us, and we look forward to your next visit!
DealerRater Review
- May 20, 2025
Happy with the service I’ve received at this dealership. New to Mercedes, have had good-great experiences each time.
Dealer Replied: We're delighted to hear that your experiences at Mercedes-Benz of Wilsonville have been positive! Thank you for choosing us, and we look forward to continuing to provide excellent service.
Cars.com Review
- May 20, 2025
Happy with the service I’ve received at this dealership. New to Mercedes, have had good-great experiences each time.
Dealer Replied: We're delighted to hear that your experiences at Mercedes-Benz of Wilsonville have been positive! Thank you for choosing us, and we look forward to continuing to provide excellent service.
DealerRater Review
- May 19, 2025
Service agents are always friendly, helpful and reliable. Responsive to my questions and needs. Quick to diagnose a problem.
Dealer Replied: We're delighted to hear that our service agents at Mercedes-Benz of Wilsonville have been friendly, helpful, and reliable for you. Thank you for sharing your positive experience with us!
Cars.com Review
- May 19, 2025
Service agents are always friendly, helpful and reliable. Responsive to my questions and needs. Quick to diagnose a problem.
Dealer Replied: We're delighted to hear that our service agents at Mercedes-Benz of Wilsonville have been friendly, helpful, and reliable for you. Thank you for sharing your positive experience with us!
Edmunds.com - Service Review
- May 16, 2025
Able to talk things out about service. Weren’t pushy!
Replied: Paula, it was our pleasure to assist you. Thank you from all of us here at Mercedes-Benz of Wilsonville!
DealerRater Review
- May 13, 2025
Great service department that got me in and out very quickly and with a loaner in a short time span.
Dealer Replied: We are so happy that our Mercedes-Benz of Wilsonville team earned your 5 stars. Thanks!
Cars.com Review
- May 13, 2025
Great service department that got me in and out very quickly and with a loaner in a short time span.
Dealer Replied: We are so happy that our Mercedes-Benz of Wilsonville team earned your 5 stars. Thanks!
Cars.com Review
- May 12, 2025
Great service and prompt communication from Jess. Everything was expertly done and the tech's video was helpful
Dealer Replied: We're delighted to hear that Jess and the team at Mercedes-Benz of Wilsonville provided you with great service and clear communication. It's wonderful that the tech's video added value to your experience!
DealerRater Review
- May 12, 2025
Great service and prompt communication from Jess. Everything was expertly done and the tech's video was helpful
Dealer Replied: We're delighted to hear that Jess and the team at Mercedes-Benz of Wilsonville provided you with great service and clear communication. It's wonderful that the tech's video added value to your experience!
DealerRater Review
- May 08, 2025
Sara in service was terrific as always! She is very knowledgeable about mercedes and very pleasant to work with. I always request her when I come in for service!
Dealer Replied: Gary, it's fantastic to hear that Sara consistently provides you with excellent service at Mercedes-Benz of Wilsonville. We'll make sure she knows about your kind words!
Cars.com Review
- May 08, 2025
Sara in service was terrific as always! She is very knowledgeable about mercedes and very pleasant to work with. I always request her when I come in for service!
Dealer Replied: Gary, it's fantastic to hear that Sara consistently provides you with excellent service at Mercedes-Benz of Wilsonville. We'll make sure she knows about your kind words!
CarGurus Review
- May 05, 2025
Nice dealership but didn’t go with them because they wanted you to use their vehicle transportation and I could get that for 1K cheaper then their rate.
Mercedes-Benz of Wilsonville Replied: We appreciate your feedback and will consider your comments. Thank you for considering us, and please let us know if we can assist you in the future! - The Mercedes-Benz of Wilsonville Team
DealerRater Review
- May 05, 2025
Excellent service - Joe provided regular updates on the status of my vehicle throughout the process.
Dealer Replied: Thank you, Angela, for stopping by to leave Mercedes-Benz of Wilsonville a wonderful review!
Cars.com Review
- May 05, 2025
Excellent service - Joe provided regular updates on the status of my vehicle throughout the process.
Dealer Replied: Thank you, Angela, for stopping by to leave Mercedes-Benz of Wilsonville a wonderful review!
DealerRater Review
- May 03, 2025
All the employees are friendly and helpful. Everyone knows their job and is knowledgeable. Pleasant surroundings.
Dealer Replied: Thank you for sharing your positive experience with us at Mercedes-Benz of Wilsonville! We're delighted to hear that our team and environment met your expectations. We look forward to welcoming you back in the future!
Cars.com Review
- May 03, 2025
All the employees are friendly and helpful. Everyone knows their job and is knowledgeable. Pleasant surroundings.
Dealer Replied: Thank you for sharing your positive experience with us at Mercedes-Benz of Wilsonville! We're delighted to hear that our team and environment met your expectations. We look forward to welcoming you back in the future!
DealerRater Review
- May 02, 2025
Bree was an excellent service advisor. She was attentive, thorough, and accommodating. Our service experience was once again a quality and valued experience.
Dealer Replied: Thank you for sharing your positive experience with Bree and the team at Mercedes-Benz of Wilsonville! We're delighted to know that our service met your expectations. We look forward to serving you again in the future!
Cars.com Review
- May 02, 2025
Bree was an excellent service advisor. She was attentive, thorough, and accommodating. Our service experience was once again a quality and valued experience.
Dealer Replied: Thank you for sharing your positive experience with Bree and the team at Mercedes-Benz of Wilsonville! We're delighted to know that our service met your expectations. We look forward to serving you again in the future!
DealerRater Review
- May 01, 2025
My first time visit at Mercedes Benz Wilsonville, good service, Tim was great and helpful.I appreciated and will be back.
Dealer Replied: We're delighted to hear that Tim provided you with great service during your first visit at Mercedes-Benz of Wilsonville. We look forward to welcoming you back in the future!
Cars.com Review
- May 01, 2025
My first time visit at Mercedes Benz Wilsonville, good service, Tim was great and helpful.I appreciated and will be back.
Dealer Replied: We're delighted to hear that Tim provided you with great service during your first visit at Mercedes-Benz of Wilsonville. We look forward to welcoming you back in the future!
DealerRater Review
- May 01, 2025
I had a fantastic experience with my recent service at Mercedes-Benz of Wilsonville, thanks to Sarah! She was incredibly knowledgeable, professional, and genuinely kind throughout the entire process. She kept me updated every step of the way and made sure everything was taken care of seamlessly....
Dealer Replied: Thank you for sharing your fantastic experience with Sarah and the service team at Mercedes-Benz of Wilsonville! We're delighted to hear that everything was handled seamlessly and professionally. Your recommendation means a lot, and we're here whenever you need us!
Cars.com Review
- May 01, 2025
I had a fantastic experience with my recent service at Mercedes-Benz of Wilsonville, thanks to Sarah! She was incredibly knowledgeable, professional, and genuinely kind throughout the entire process. She kept me updated every step of the way and made sure everything was taken care of seamlessly....
Dealer Replied: Thank you for sharing your fantastic experience with Sarah and the service team at Mercedes-Benz of Wilsonville! We're delighted to hear that everything was handled seamlessly and professionally. Your recommendation means a lot, and we're here whenever you need us!
DealerRater Review
- April 30, 2025
Great customer service! I was notified about my vehicles status every step of the way.
Dealer Replied: We couldn't ask for a better review of Mercedes-Benz of Wilsonville. Thanks so much, Jorhermar!
Cars.com Review
- April 30, 2025
Great customer service! I was notified about my vehicles status every step of the way.
Dealer Replied: We couldn't ask for a better review of Mercedes-Benz of Wilsonville. Thanks so much, Jorhermar!
Edmunds.com - Service Review
- April 30, 2025
Tim was great at Mercedes of Wilsonville, they all are. I drive a big SUV because I have a bad back. I wish there was a comparable SUV for me to use especially when I have a 3k repair and do not have my car for 5 days. Appreciate that they do have loaners and that the service advisors always smile...
Replied: Bryn, thank you for your feedback! We're glad to hear that Tim and the team at Mercedes-Benz of Wilsonville provided excellent service. We appreciate your understanding regarding loaners and are always here to help make things as convenient as possible.
DealerRater Review
- April 29, 2025
Mercedes Benz of Wilsonville consistently has provided me with excellent service for nearly 10 years.
Dealer Replied: Jaylilli, thank you for your loyalty and kind words about Mercedes-Benz of Wilsonville! We're delighted to have been able to serve you over the years.
Cars.com Review
- April 29, 2025
Mercedes Benz of Wilsonville consistently has provided me with excellent service for nearly 10 years.
Dealer Replied: Jaylilli, thank you for your loyalty and kind words about Mercedes-Benz of Wilsonville! We're delighted to have been able to serve you over the years.
Cars.com Review
- April 25, 2025
Superb service. Attention to every detail! Great experience! Sarah is great! Can’t go wrong.
Dealer Replied: Thanks so much for the awesome review. We look forward to your next visit to Mercedes-Benz of Wilsonville!
DealerRater Review
- April 25, 2025
Superb service. Attention to every detail! Great experience! Sarah is great! Can’t go wrong.
Dealer Replied: Thanks so much for the awesome review. We look forward to your next visit to Mercedes-Benz of Wilsonville!
DealerRater Review
- April 24, 2025
Service rep was very professional, courteous, and knowledgeable about the services being done to my cars.
Dealer Replied: We're delighted to hear that our service rep provided you with a professional and knowledgeable experience at Mercedes-Benz of Wilsonville. Thank you for sharing your positive feedback!
Cars.com Review
- April 24, 2025
Service rep was very professional, courteous, and knowledgeable about the services being done to my cars.
Dealer Replied: We're delighted to hear that our service rep provided you with a professional and knowledgeable experience at Mercedes-Benz of Wilsonville. Thank you for sharing your positive feedback!
DealerRater Review
- April 23, 2025
The professional staff made major impact the total experience of servicing our vehicle. The work that was done was professionally approached and completed in equal manner.
Dealer Replied: We're delighted to hear that our professional staff at Mercedes-Benz of Wilsonville made a positive impact on your service experience. Thank you for sharing this feedback!
Cars.com Review
- April 23, 2025
The professional staff made major impact the total experience of servicing our vehicle. The work that was done was professionally approached and completed in equal manner.
Dealer Replied: We're delighted to hear that our professional staff at Mercedes-Benz of Wilsonville made a positive impact on your service experience. Thank you for sharing this feedback!
DealerRater Review
- April 20, 2025
Mercedes Benz of Wilsonville were great again in looking after my service needs. I was greeted promptly by Tim when I arrived and he kept me fully informed of the status of my car throughout a multi-day job. He was helpful, friendly and informative.
Dealer Replied: We're delighted to hear that Tim and the team at Mercedes-Benz of Wilsonville took great care of your service needs. Thanks for sharing your experience with us!
Cars.com Review
- April 20, 2025
Mercedes Benz of Wilsonville were great again in looking after my service needs. I was greeted promptly by Tim when I arrived and he kept me fully informed of the status of my car throughout a multi-day job. He was helpful, friendly and informative.
Dealer Replied: We're delighted to hear that Tim and the team at Mercedes-Benz of Wilsonville took great care of your service needs. Thanks for sharing your experience with us!
DealerRater Review
- April 19, 2025
First time using this dealer for service and everything was top notch. Dealer agent was very thorough and kept me apprised on the progress of the service.
Dealer Replied: Gary, we're delighted to hear that your first service experience with Mercedes-Benz of Wilsonville was top-notch! Our team is committed to keeping you informed and ensuring a smooth process. Thanks for choosing us!
Cars.com Review
- April 19, 2025
First time using this dealer for service and everything was top notch. Dealer agent was very thorough and kept me apprised on the progress of the service.
Dealer Replied: Gary, we're delighted to hear that your first service experience with Mercedes-Benz of Wilsonville was top-notch! Our team is committed to keeping you informed and ensuring a smooth process. Thanks for choosing us!
DealerRater Review
- April 17, 2025
Sarah always greets me as if I am an old friend. She keeps me updated in a timely fashion. The work is done quickly and efficiently and I am always informed of exactly what to expect.
Dealer Replied: It's wonderful to hear that Sarah provides such a welcoming and efficient experience at Mercedes-Benz of Wilsonville. We're glad you're kept informed every step of the way, and we appreciate your feedback!
Cars.com Review
- April 17, 2025
Sarah always greets me as if I am an old friend. She keeps me updated in a timely fashion. The work is done quickly and efficiently and I am always informed of exactly what to expect.
Dealer Replied: It's wonderful to hear that Sarah provides such a welcoming and efficient experience at Mercedes-Benz of Wilsonville. We're glad you're kept informed every step of the way, and we appreciate your feedback!
DealerRater Review
- April 16, 2025
Excellent! Appreciate the knowledge and very professional in all aspects of the service. Please recognize your staff.
Dealer Replied: Sandra, thank you for the kind words! We're delighted to hear that our team at Mercedes-Benz of Wilsonville provided such knowledgeable and professional service. We'll be sure to pass along your appreciation!
Cars.com Review
- April 16, 2025
Excellent! Appreciate the knowledge and very professional in all aspects of the service. Please recognize your staff.
Dealer Replied: Sandra, thank you for the kind words! We're delighted to hear that our team at Mercedes-Benz of Wilsonville provided such knowledgeable and professional service. We'll be sure to pass along your appreciation!
DealerRater Review
- April 16, 2025
I was greeted right away upon my arrival. Good communication through out the appointment. Great lounge to wait and work from.
Dealer Replied: Samuel, we're pleased to hear you enjoyed the communication and amenities during your visit at Mercedes-Benz of Wilsonville. Thank you for sharing your experience with us!
Cars.com Review
- April 16, 2025
I was greeted right away upon my arrival. Good communication through out the appointment. Great lounge to wait and work from.
Dealer Replied: Samuel, we're pleased to hear you enjoyed the communication and amenities during your visit at Mercedes-Benz of Wilsonville. Thank you for sharing your experience with us!
DealerRater Review
- April 12, 2025
Christina Bendinger did an awesome job answering all our Sprinter Van questions. She was easy going and not pushy at all.
Dealer Replied: We're delighted to hear that Christina provided you with such a positive experience at Mercedes-Benz of Wilsonville! Thanks for sharing your feedback and feel free to reach out if you have more questions in the future.
Cars.com Review
- April 12, 2025
Christina Bendinger did an awesome job answering all our Sprinter Van questions. She was easy going and not pushy at all.
Dealer Replied: We're delighted to hear that Christina provided you with such a positive experience at Mercedes-Benz of Wilsonville! Thanks for sharing your feedback and feel free to reach out if you have more questions in the future.
DealerRater Review
- April 10, 2025
Pretty good service and fast. Really nice to deal with the dealer. My needs were about a recall , which was explained and taken care of!
Dealer Replied: We're delighted to hear that our team at Mercedes-Benz of Wilsonville provided you with efficient and helpful service. Thank you for sharing your experience!
Cars.com Review
- April 10, 2025
Pretty good service and fast. Really nice to deal with the dealer. My needs were about a recall , which was explained and taken care of!
Dealer Replied: We're delighted to hear that our team at Mercedes-Benz of Wilsonville provided you with efficient and helpful service. Thank you for sharing your experience!
DealerRater Review
- April 06, 2025
Joe S who takes care of my car needs is wonderful. He is patient, explains easily understood answers to my questions, and helps me navigate thru my wants.
Dealer Replied: We're delighted to hear that Joe provided you with such a positive experience at Mercedes-Benz of Wilsonville. It's great to know he was patient and helpful in addressing your needs. Thank you for sharing this feedback!
Cars.com Review
- April 06, 2025
Joe S who takes care of my car needs is wonderful. He is patient, explains easily understood answers to my questions, and helps me navigate thru my wants.
Dealer Replied: We're delighted to hear that Joe provided you with such a positive experience at Mercedes-Benz of Wilsonville. It's great to know he was patient and helpful in addressing your needs. Thank you for sharing this feedback!
CarGurus Review
- April 04, 2025
Great follow-up and responsiveness to help me with my car search decisions! Sincerely, Erik
Mercedes-Benz of Wilsonville Replied: Hi Erik! Thank you for giving Mercedes-Benz of Wilsonville a positive review.
DealerRater Review
- April 03, 2025
The service advisor,Bree, was very personable and knowledgeable, she took good care of me. The service department took good care of me and met all of my expectations. Thank you Bree.
Dealer Replied: We're delighted to hear that Bree and the service department at Mercedes-Benz of Wilsonville met all your expectations. Thank you for sharing this positive feedback! We look forward to serving you again in the future.
Cars.com Review
- April 03, 2025
The service advisor,Bree, was very personable and knowledgeable, she took good care of me. The service department took good care of me and met all of my expectations. Thank you Bree.
Dealer Replied: We're delighted to hear that Bree and the service department at Mercedes-Benz of Wilsonville met all your expectations. Thank you for sharing this positive feedback! We look forward to serving you again in the future.
DealerRater Review
- April 02, 2025
The service department was very professional and accommodating for supplying a courtesy vehicle. Very thorough in supplying service.
Dealer Replied: Sherry, we're delighted to hear that our service department at Mercedes-Benz of Wilsonville took great care of you. Thank you for sharing your positive experience!
Cars.com Review
- April 02, 2025
The service department was very professional and accommodating for supplying a courtesy vehicle. Very thorough in supplying service.
Dealer Replied: Sherry, we're delighted to hear that our service department at Mercedes-Benz of Wilsonville took great care of you. Thank you for sharing your positive experience!
DealerRater Review
- March 30, 2025
Samnang was knowledgeable, efficient, and genuinely cared. Made the whole experience smooth and stress-free. Highly recommend!
Dealer Replied: Shahbazyan, we're delighted to hear that Samnang provided a smooth and stress-free experience at Mercedes-Benz of Wilsonville. Thank you for the recommendation!
Cars.com Review
- March 30, 2025
Samnang was knowledgeable, efficient, and genuinely cared. Made the whole experience smooth and stress-free. Highly recommend!
Dealer Replied: Shahbazyan, we're delighted to hear that Samnang provided a smooth and stress-free experience at Mercedes-Benz of Wilsonville. Thank you for the recommendation!
DealerRater Review
- March 29, 2025
Thank you for the excellent and professional service! Adam provided daily updates on the progress of the repair.
Dealer Replied: Thank you for the kind words! We're delighted to hear that Adam kept you informed throughout your repair experience at Mercedes-Benz of Wilsonville. We appreciate your feedback and look forward to serving you again in the future!
Cars.com Review
- March 29, 2025
Thank you for the excellent and professional service! Adam provided daily updates on the progress of the repair.
Dealer Replied: Thank you for the kind words! We're delighted to hear that Adam kept you informed throughout your repair experience at Mercedes-Benz of Wilsonville. We appreciate your feedback and look forward to serving you again in the future!
DealerRater Review
- March 29, 2025
Friendly and knowledgeable service representatives. Bree was great as she kept me posted on the service status
Dealer Replied: Kathleen, we're delighted to hear that Bree and our team at Mercedes-Benz of Wilsonville provided you with excellent service. Thank you for sharing your experience!
Cars.com Review
- March 29, 2025
Friendly and knowledgeable service representatives. Bree was great as she kept me posted on the service status
Dealer Replied: Kathleen, we're delighted to hear that Bree and our team at Mercedes-Benz of Wilsonville provided you with excellent service. Thank you for sharing your experience!
DealerRater Review
- March 28, 2025
MBenz of Wilsonville is a clean well run and organized operation with qualified and friendly staff.
Dealer Replied: Thank you for the fantastic review of Mercedes-Benz of Wilsonville!
Cars.com Review
- March 28, 2025
MBenz of Wilsonville is a clean well run and organized operation with qualified and friendly staff.
Dealer Replied: Thank you for the fantastic review of Mercedes-Benz of Wilsonville!
DealerRater Review
- March 24, 2025
I have always been very happy with the service that I have received at Wilsonville Mercedes
Dealer Replied: Happy customers make us happy, Jensen! Thank you for supporting Mercedes-Benz of Wilsonville.
Cars.com Review
- March 24, 2025
I have always been very happy with the service that I have received at Wilsonville Mercedes
Dealer Replied: Happy customers make us happy, Jensen! Thank you for supporting Mercedes-Benz of Wilsonville.
DealerRater Review
- March 22, 2025
Convenient location. Polite and thoughtful employees. Great communication during servicing and i appreciate having a courtesy loner (essential!)
Dealer Replied: Thank you for the feedback! We're glad to hear that our team at Mercedes-Benz of Wilsonville provided great communication and service, including a courtesy loaner. We appreciate your support and look forward to serving you again in the future!
Cars.com Review
- March 22, 2025
Convenient location. Polite and thoughtful employees. Great communication during servicing and i appreciate having a courtesy loner (essential!)
Dealer Replied: Thank you for the feedback! We're glad to hear that our team at Mercedes-Benz of Wilsonville provided great communication and service, including a courtesy loaner. We appreciate your support and look forward to serving you again in the future!
DealerRater Review
- March 21, 2025
Amazing friendly service, everyone was so helpful, I waited for the repair and it was super fast.
Dealer Replied: Friendly and efficient service is what we strive for here at Mercedes-Benz of Wilsonville! Thanks for stopping in, Jim.
Cars.com Review
- March 21, 2025
Amazing friendly service, everyone was so helpful, I waited for the repair and it was super fast.
Dealer Replied: Friendly and efficient service is what we strive for here at Mercedes-Benz of Wilsonville! Thanks for stopping in, Jim.
CarGurus Review
- March 20, 2025
Salesperson was very knowledgeable on BMW's since it was a Mercedes Benz dealership. I was surprised how much he knew how the card handled and performed....
Mercedes-Benz of Wilsonville Replied: David, we're delighted to hear that our team at Mercedes-Benz of Wilsonville impressed you with their knowledge and helped make your test drive a success. Enjoy the ride in your new luxury car!
DealerRater Review
- March 19, 2025
Bree was great to work with, she provided excellent customer service and was very friendly. She was very efficient and made the experience smooth.
Dealer Replied: We're delighted to hear that Bree provided excellent service and made your experience smooth at Mercedes-Benz of Wilsonville. Thank you for sharing this positive feedback!
Cars.com Review
- March 19, 2025
Bree was great to work with, she provided excellent customer service and was very friendly. She was very efficient and made the experience smooth.
Dealer Replied: We're delighted to hear that Bree provided excellent service and made your experience smooth at Mercedes-Benz of Wilsonville. Thank you for sharing this positive feedback!
DealerRater Review
- March 18, 2025
Joe Selander, my service advisor at MB Wilsonville provided excellent support and service as always during a repair crisis on my son's car. I'm grateful for his attention to detail and finding a solution quickly and cost effectively.
Dealer Replied: We're delighted to hear that Joe provided excellent support during your repair at Mercedes-Benz of Wilsonville. It's great to know his attention to detail and quick, cost-effective solutions made a difference for you. Thank you for sharing this positive experience!
Cars.com Review
- March 18, 2025
Joe Selander, my service advisor at MB Wilsonville provided excellent support and service as always during a repair crisis on my son's car. I'm grateful for his attention to detail and finding a solution quickly and cost effectively.
Dealer Replied: We're delighted to hear that Joe provided excellent support during your repair at Mercedes-Benz of Wilsonville. It's great to know his attention to detail and quick, cost-effective solutions made a difference for you. Thank you for sharing this positive experience!
DealerRater Review
- March 18, 2025
This dealership has always treated me very well. They are pleasant to deal with in both service and parts. Of course the service writers do a great job in listening to your request and keep you informed of your vehicle status.
Dealer Replied: Thank you for sharing your positive experience with us at Mercedes-Benz of Wilsonville! We're delighted to hear that our team has consistently provided excellent service and communication. We look forward to continuing to serve you in the future!
Cars.com Review
- March 18, 2025
This dealership has always treated me very well. They are pleasant to deal with in both service and parts. Of course the service writers do a great job in listening to your request and keep you informed of your vehicle status.
Dealer Replied: Thank you for sharing your positive experience with us at Mercedes-Benz of Wilsonville! We're delighted to hear that our team has consistently provided excellent service and communication. We look forward to continuing to serve you in the future!
DealerRater Review
- March 16, 2025
Joe is a great communicator and very thorough. He listens actively and repeats points to ensure he heard our concerns.
Dealer Replied: We're delighted to hear that Joe provided such attentive and thorough service at Mercedes-Benz of Wilsonville. Thank you for sharing your experience with us!
Cars.com Review
- March 16, 2025
Joe is a great communicator and very thorough. He listens actively and repeats points to ensure he heard our concerns.
Dealer Replied: We're delighted to hear that Joe provided such attentive and thorough service at Mercedes-Benz of Wilsonville. Thank you for sharing your experience with us!
DealerRater Review
- March 14, 2025
Sarah is excellent perfectly balanced with professionalism and customer service. I do think your prices are to high but I believe in your quality work.
Dealer Replied: Thank you for your feedback! We're delighted to hear that Sarah provided excellent service at Mercedes-Benz of Wilsonville. We appreciate your thoughts on pricing and are committed to delivering quality work.
Cars.com Review
- March 14, 2025
Sarah is excellent perfectly balanced with professionalism and customer service. I do think your prices are to high but I believe in your quality work.
Dealer Replied: Thank you for your feedback! We're delighted to hear that Sarah provided excellent service at Mercedes-Benz of Wilsonville. We appreciate your thoughts on pricing and are committed to delivering quality work.
Cars.com Review
- March 13, 2025
Phenomenal service, by Joe. He’s far above and beyond the best experience I’ve ever had there
Dealer Replied: Ryan, thank you for highlighting Joe's excellent service! We hope to see you again at Mercedes-Benz of Wilsonville!
DealerRater Review
- March 13, 2025
Phenomenal service, by Joe. He’s far above and beyond the best experience I’ve ever had there
Dealer Replied: Ryan, thank you for highlighting Joe's excellent service! We hope to see you again at Mercedes-Benz of Wilsonville!
DealerRater Review
- March 11, 2025
My service was to take 2 hrs. and it was done in 1hr. I was very pleased since I was waiting. It came back washed and vacuumed. The knowledge of the service writer was impressive. I now will use her expertise when I have questions about the features of my car. Much better than just reading the...
Dealer Replied: We're delighted to hear that your experience at Mercedes-Benz of Wilsonville was so positive and efficient! It's great to know our team made you feel comfortable while waiting. We'll be sure to pass along your compliments about the service writer's expertise and friendly atmosphere. Thank you for choosing us!
Cars.com Review
- March 11, 2025
My service was to take 2 hrs. and it was done in 1hr. I was very pleased since I was waiting. It came back washed and vacuumed. The knowledge of the service writer was impressive. I now will use her expertise when I have questions about the features of my car. Much better than just reading the...
Dealer Replied: We're delighted to hear that your experience at Mercedes-Benz of Wilsonville was so positive and efficient! It's great to know our team made you feel comfortable while waiting. We'll be sure to pass along your compliments about the service writer's expertise and friendly atmosphere. Thank you for choosing us!
Cars.com Review
- March 07, 2025
Customer service is top level… walked into service with no appointment, left 20 minutes later with a loaner and my car in the queue
Dealer Replied: We're delighted to hear that our team at Mercedes-Benz of Wilsonville provided you with top-level customer service and a seamless experience, Melissa. Thank you for sharing your positive feedback!
DealerRater Review
- March 07, 2025
Customer service is top level… walked into service with no appointment, left 20 minutes later with a loaner and my car in the queue
Dealer Replied: We're delighted to hear that our team at Mercedes-Benz of Wilsonville provided you with top-level customer service and a seamless experience, Melissa. Thank you for sharing your positive feedback!
Cars.com Review
- March 07, 2025
Our experience with Cameron was truly exceptional. He was attentive to our needs, providing thoughtful guidance without any pressure or judgment. His professionalism and patience made the entire process seamless and enjoyable. We sincerely appreciate his outstanding service and dedication. Thank...
DealerRater Review
- March 07, 2025
First class facility and process. Would recommend. Prompt scheduling. Clear communication. Will work with them again.
Dealer Replied: Dave, we're delighted to hear that you had a positive experience with us at Mercedes-Benz of Wilsonville. Thank you for recommending our facility and process! We look forward to working with you again in the future.
Cars.com Review
- March 07, 2025
First class facility and process. Would recommend. Prompt scheduling. Clear communication. Will work with them again.
Dealer Replied: Dave, we're delighted to hear that you had a positive experience with us at Mercedes-Benz of Wilsonville. Thank you for recommending our facility and process! We look forward to working with you again in the future.
DealerRater Review
- March 06, 2025
The service provided at Mercedes Benz of Wilsonville was far better than the service I’ve received at any other dealership in my 25 years of owning vehicles. They were easy to schedule an appointment with, met me at my car already knowing why I was there, and kept me updated throughout the service...
Dealer Replied: Jlg, we're delighted to hear that our team at Mercedes-Benz of Wilsonville exceeded your expectations! Thank you for sharing your experience and we look forward to welcoming you back in the future.
Cars.com Review
- March 06, 2025
The service provided at Mercedes Benz of Wilsonville was far better than the service I’ve received at any other dealership in my 25 years of owning vehicles. They were easy to schedule an appointment with, met me at my car already knowing why I was there, and kept me updated throughout the service...
Dealer Replied: Jlg, we're delighted to hear that our team at Mercedes-Benz of Wilsonville exceeded your expectations! Thank you for sharing your experience and we look forward to welcoming you back in the future.
DealerRater Review
- March 06, 2025
My service writer, Sarah, is great. I always request Lynn as my technician because of his experience and knowledge.
Dealer Replied: It's wonderful to hear that Sarah and Lynn have provided you with such excellent service at Mercedes-Benz of Wilsonville, Joe. We appreciate your trust in our team and look forward to serving you again!
Cars.com Review
- March 06, 2025
My service writer, Sarah, is great. I always request Lynn as my technician because of his experience and knowledge.
Dealer Replied: It's wonderful to hear that Sarah and Lynn have provided you with such excellent service at Mercedes-Benz of Wilsonville, Joe. We appreciate your trust in our team and look forward to serving you again!
DealerRater Review
- March 05, 2025
This review is for outstanding service by Karly Grimes, MB, Kailua Kona Service. She is knowledgeable and first class in every way. For some reason dealerrater wants to ask for a rating for Wilsonville? To my far away friends in Wilsonville, please relay this review as I cannot undo your formula...
Dealer Replied: Thank you for sharing your feedback about Karly's outstanding service! We'll make sure to pass along your kind words to our team in our Kona Service Center. We appreciate the effort in reaching out, and we're glad you had a positive experience with us! Thank you, The Swickard Automotive Customer Experience Team
Cars.com Review
- March 05, 2025
This review is for outstanding service by Karly Grimes, MB, Kailua Kona Service. She is knowledgeable and first class in every way. For some reason dealerrater wants to ask for a rating for Wilsonville? To my far away friends in Wilsonville, please relay this review as I cannot undo your formula...
Dealer Replied: Thank you for sharing your feedback about Karly's outstanding service! We'll make sure to pass along your kind words to our team in our Kona Service Center. We appreciate the effort in reaching out, and we're glad you had a positive experience with us! Thank you, The Swickard Automotive Customer Experience Team
DealerRater Review
- March 05, 2025
Sarah. As always, was professional, and really knows her stuff! A real pleasure to have my car services at Wilsonville, MB.
Dealer Replied: We're delighted to hear that Sarah provided such a professional experience at Mercedes-Benz of Wilsonville! Thank you for trusting us with your car's service needs.
Cars.com Review
- March 05, 2025
Sarah. As always, was professional, and really knows her stuff! A real pleasure to have my car services at Wilsonville, MB.
Dealer Replied: We're delighted to hear that Sarah provided such a professional experience at Mercedes-Benz of Wilsonville! Thank you for trusting us with your car's service needs.
DealerRater Review
- March 03, 2025
Went into the dealership for Service and Joe had offered amazing and friendly service from start to finish. He did an amazing job clarifying questions I had with my vehicle making it easy to understand and took time to patiently explain any confusions. Thank you Joe!
Dealer Replied: We're delighted to hear that Joe provided such excellent service during your visit at Mercedes-Benz of Wilsonville. It's great to know he was able to address all your questions and ensure a smooth experience. Thank you for sharing!
Cars.com Review
- March 03, 2025
Went into the dealership for Service and Joe had offered amazing and friendly service from start to finish. He did an amazing job clarifying questions I had with my vehicle making it easy to understand and took time to patiently explain any confusions. Thank you Joe!
Dealer Replied: We're delighted to hear that Joe provided such excellent service during your visit at Mercedes-Benz of Wilsonville. It's great to know he was able to address all your questions and ensure a smooth experience. Thank you for sharing!
DealerRater Review
- February 28, 2025
My new van had a mysterious problem that required coordination between dealership and Mercedes engineer to solve. Andy and crew worked hard to get me back on the road. Very professional and a positive experience. Thanks
Dealer Replied: Maabjech, we're glad to hear that Andy and the team at Mercedes-Benz of Wilsonville were able to resolve the issue with your van. We appreciate your patience and are pleased you had a positive experience!
Cars.com Review
- February 28, 2025
My new van had a mysterious problem that required coordination between dealership and Mercedes engineer to solve. Andy and crew worked hard to get me back on the road. Very professional and a positive experience. Thanks
Dealer Replied: Maabjech, we're glad to hear that Andy and the team at Mercedes-Benz of Wilsonville were able to resolve the issue with your van. We appreciate your patience and are pleased you had a positive experience!
CarGurus Review
- February 28, 2025
Very helpful and quick to get my car purchasing needs accomplished.
Mercedes-Benz of Wilsonville Replied: Here at Mercedes-Benz of Wilsonville, we are always thankful for positive feedback from our customers. Enjoy the road in your new vehicle, and welcome to the Swickard family!
DealerRater Review
- February 27, 2025
Joe at Mercedes Wilsonville provides excellent customer service and information. I don’t want to work with anyone else and I will continue my service with Joe at Mercedes of Wilsonville. :D Thank you Joe!!!!
Dealer Replied: We're delighted to hear that Joe provided you with excellent service at Mercedes-Benz of Wilsonville! Your loyalty means a lot to us, and we'll be sure to pass along your appreciation. Thanks for choosing our team!
Cars.com Review
- February 27, 2025
Joe at Mercedes Wilsonville provides excellent customer service and information. I don’t want to work with anyone else and I will continue my service with Joe at Mercedes of Wilsonville. :D Thank you Joe!!!!
Dealer Replied: We're delighted to hear that Joe provided you with excellent service at Mercedes-Benz of Wilsonville! Your loyalty means a lot to us, and we'll be sure to pass along your appreciation. Thanks for choosing our team!
DealerRater Review
- February 26, 2025
Joe in the service department was amazing! Even though my car was there for 2 months, he was in constant communication and always kept me up to date.
Dealer Replied: We're delighted to hear that Joe provided excellent service and kept you informed throughout your experience at Mercedes-Benz of Wilsonville. Thank you for sharing this feedback, and we appreciate your patience during the process!
Cars.com Review
- February 26, 2025
Joe in the service department was amazing! Even though my car was there for 2 months, he was in constant communication and always kept me up to date.
Dealer Replied: We're delighted to hear that Joe provided excellent service and kept you informed throughout your experience at Mercedes-Benz of Wilsonville. Thank you for sharing this feedback, and we appreciate your patience during the process!
DealerRater Review
- February 22, 2025
Had a great service experience with Adam. He was very friendly and explained the service needs for my vehicle
Dealer Replied: Wayne, we're delighted to hear that Adam provided you with a great service experience at Mercedes-Benz of Wilsonville. Thank you for sharing your feedback!
Cars.com Review
- February 22, 2025
Had a great service experience with Adam. He was very friendly and explained the service needs for my vehicle
Dealer Replied: Wayne, we're delighted to hear that Adam provided you with a great service experience at Mercedes-Benz of Wilsonville. Thank you for sharing your feedback!
DealerRater Review
- February 22, 2025
Joe Selander did a great job from start to finish. His follow through and communication skills were accurate, timely, easy to understand and thorough. I will contact him the next time I need any service done. His demeanor was pleasant, and he was very patient to make sure I understood everything.
Dealer Replied: We're delighted to hear that Joe provided such excellent service at Mercedes-Benz of Wilsonville. Thank you for sharing your experience, and we look forward to assisting you again in the future!
Cars.com Review
- February 22, 2025
Joe Selander did a great job from start to finish. His follow through and communication skills were accurate, timely, easy to understand and thorough. I will contact him the next time I need any service done. His demeanor was pleasant, and he was very patient to make sure I understood everything.
Dealer Replied: We're delighted to hear that Joe provided such excellent service at Mercedes-Benz of Wilsonville. Thank you for sharing your experience, and we look forward to assisting you again in the future!
DealerRater Review
- February 22, 2025
Awesome service! Excellent customer care from Bree & AJ! Great problem solving and very swift resolutions; most professional dealership & staff.
Dealer Replied: Gary, we're delighted to hear that Bree and AJ provided you with excellent service at Mercedes-Benz of Wilsonville. Thank you for recognizing their professionalism and problem-solving skills!
Cars.com Review
- February 22, 2025
Awesome service! Excellent customer care from Bree & AJ! Great problem solving and very swift resolutions; most professional dealership & staff.
Dealer Replied: Gary, we're delighted to hear that Bree and AJ provided you with excellent service at Mercedes-Benz of Wilsonville. Thank you for recognizing their professionalism and problem-solving skills!
Edmunds.com - Service Review
- February 20, 2025
Sarah QUINONEZ is extremely professional and timely in providing service for my Mercedes SUV at Wilsonville Mercedes in oregon. She follows through from the beginning of the service appointment all the way to a successful solution. I knew when my engine light came on that she would provide the...
Replied: Mary, we're delighted to hear that Sarah provided you with such professional and attentive service at Mercedes-Benz of Wilsonville. Thank you for sharing your experience!
DealerRater Review
- February 19, 2025
Excellent and friendly service by my advisor and service staff. Comfortable lounge. Quality courtesy car service. Good communication.
Dealer Replied: We're delighted to hear that you enjoyed the excellent service and amenities at Mercedes-Benz of Wilsonville. It's great to know our team provided good communication and a comfortable experience for you. Thank you for sharing your feedback!
Cars.com Review
- February 19, 2025
Excellent and friendly service by my advisor and service staff. Comfortable lounge. Quality courtesy car service. Good communication.
Dealer Replied: We're delighted to hear that you enjoyed the excellent service and amenities at Mercedes-Benz of Wilsonville. It's great to know our team provided good communication and a comfortable experience for you. Thank you for sharing your feedback!
DealerRater Review
- February 16, 2025
I’ve always trusted them with my car. I have shopped around and found their prices are reasonable at least for the few repairs I’ve needed post warranty thus far. Always friendly and communicate in timely manner.
Dealer Replied: Jenn, thank you for your trust and kind words about Mercedes-Benz of Wilsonville! We're glad to hear that our team has provided friendly service and timely communication. We appreciate your support!
Cars.com Review
- February 16, 2025
I’ve always trusted them with my car. I have shopped around and found their prices are reasonable at least for the few repairs I’ve needed post warranty thus far. Always friendly and communicate in timely manner.
Dealer Replied: Jenn, thank you for your trust and kind words about Mercedes-Benz of Wilsonville! We're glad to hear that our team has provided friendly service and timely communication. We appreciate your support!