Google Review
- April 22, 2024
I haven't bought a car in 12 years and I entered the showroom with a bit of trepidation. I drove in in an 11 year old GLK 350 that I knew, reluctantly, I needed to replace... I was fortunate that Josh Baldwin Was assigned to help me. He listened to my concerns, gave me sound advice and allayed my...
Response from the owner Replied: Joanne, it's wonderful to know that Josh and our team at Mercedes-Benz of Wilsonville were able to provide you with a comfortable and accommodating car-buying experience. Thanks for putting your trust in us - enjoy the ride in your new 2021 GLA!
Google Review
- April 22, 2024
Response from the owner Replied: Thanks for the five-star review of Mercedes-Benz of Wilsonville, Subhankar! Drive safely!
Google Review
- April 22, 2024
Bree and the entire staff were amazing !
Google Review
- April 20, 2024
An excellent dealership where customers are king. Very friendly employees and management. A nice place to buy a car or service.
Response from the owner Replied: Rob, we're delighted to know you've had a great experience at Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville! We strive to make every customer feel like royalty so it makes our day to see your review. Thanks for your kind words and support!
Google Review
- April 20, 2024
Everything that you would expect from a Mercedes dealership. Very attentive and even the waiting time was relaxing.
Response from the owner Replied: We're glad to know you had a great experience at our dealership. We always aim for top-notch service here at Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville. Thanks for the review, Cliff!
Google Review
- April 20, 2024
Response from the owner Replied: Thank you for your confidence in Mercedes-Benz of Wilsonville, Patrick!
Google Review
- April 20, 2024
Response from the owner Replied: Thanks a million, from the Mercedes-Benz of Wilsonville Team!
Google Review
- April 20, 2024
Great service!
Response from the owner Replied: We're glad you enjoyed working with us, Hanna! We appreciate your business and hope to see you for another great service at Mercedes-Benz of Wilsonville.
CarGurus Review
- April 20, 2024
Very responsive, ready and willing to stay in touch and help
Mercedes-Benz of Wilsonville Replied: Laura, thank you for the great review. We look forward to seeing you again at Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville!
Edmunds.com - Service Review
- April 20, 2024
Quick and precise service!
Replied: Thank you for sharing a great review of Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville!
Google Review
- April 19, 2024
Response from the owner Replied: Cynthia, it makes our day to see reviews like this! Thank you for sharing your appreciation for Moein and the Mercedes-Benz of Wilsonville Team!
Google Review
- April 19, 2024
Mercedes/Benz of Wilsonville has always had my best interests, helping me meet deadlines. Very grateful toHave such an accommodating car dealerships. Brandon is my point of contact a great person to have on your side.
Response from the owner Replied: Mike, we're so glad to know that Brandon and our team at Mercedes-Benz of Wilsonville have been able to assist you effectively. We appreciate your kind words!
Google Review
- April 19, 2024
Lisa Ubek was a dream to work with. She took care of all my needs and has earned my future business.
Response from the owner Replied: Shannon, it's great to know that Lisa was a pleasure to work with! Thanks for choosing Mercedes-Benz of Wilsonville and leaving us a five-star review.
Google Review
- April 19, 2024
Response from the owner Replied: Thank you, John, for stopping by to leave Mercedes-Benz of Wilsonville a wonderful review!
Google Review
- April 19, 2024
The Sprinter team at Wilsonville takes good care of me. They are thorough and thoughtful, explaining everything. I know I'm in good hands.
Response from the owner Replied: Gavin, we're glad to know our Sprinter team at Mercedes-Benz of Wilsonville has been thorough and thoughtful in their service. Thanks for trusting us with your vehicle needs!
Google Review
- April 18, 2024
Clint was great. He knew we had a vacation planned and got us out in time. We couldn’t be more satisfied!
Response from the owner Replied: We're glad to know Clint was able to assist you efficiently, especially with your vacation plans in mind. Thanks for choosing Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville! Enjoy the ride and your upcoming trip!
Google Review
- April 18, 2024
Response from the owner Replied: Thank you for the excellent review of Mercedes-Benz of Wilsonville, Alyssa!
Google Review
- April 17, 2024
I believe that the mechanical service was good. The service writer was acceptable, but almost every time I have the vehicle serviced I am assigned to a different person. I would prefer to have the same service writer each time. When I came I counted n10 employees in the service department. 7 were...
Response from the owner Replied: Michael, thank you for this 5-star review of Mercedes-Benz of Wilsonville. We appreciate your feedback and will keep it in mind moving forward. Have a stellar day!
Google Review
- April 17, 2024
went in for service and Yelisey Tokar took care of my problems, never had such an amazing experience dealing with a dealership in my life!
Response from the owner Replied: Ben, it's great to know that Eli and our team at Mercedes-Benz of Wilsonville made your mom's car buying experience smooth and enjoyable. Thank you for this great feedback. Enjoy the road in your new car and welcome to the Swickard family!
Google Review
- April 16, 2024
Service at Mercedes of Wilsonville is excellent. Work is thorough and always well done. Sarah my service advisor is excellent, helpful, and experienced, anticipating my needs
Response from the owner Replied: Don, we're glad to know you had an excellent service experience at Mercedes-Benz of Wilsonville. It's great that Sarah was able to anticipate your needs and provide helpful assistance. Thanks for the positive feedback!
Google Review
- April 16, 2024
Excellent service from Bria. Timely, quick and responsive. Car was washed and vacuumed. Waiting lounge was perfect for working and Mary’s complimentary coffees were so appreciated.
Response from the owner Replied: Jessica, we're delighted to know you enjoyed our service and facilities at Mercedes-Benz of Wilsonville. It's great that your car was well taken care of, too! We appreciate the positive feedback!
Google Review
- April 16, 2024
Response from the owner Replied: Megan, thanks so much for the 5-star review of Mercedes-Benz of Wilsonville!
Google Review
- April 16, 2024
Wilsonville Mercedes service continues to exceed my expectations. Service advisor Sarah, had outstanding communication throughout the entire repair process…I felt informed and heard regarding my concerns with the repairs to my GL.
Response from the owner Replied: Sean, we're glad to know that Sarah and our team at Mercedes-Benz of Wilsonville exceeded your expectations. We always aim for clear communication throughout the repair process. Thanks for trusting us with your GL!
Google Review
- April 15, 2024
Response from the owner Replied: Pete, thank you for the great review. We look forward to seeing you again at Mercedes-Benz of Wilsonville!
Google Review
- April 14, 2024
Response from the owner Replied: Jesse, thank you for visiting Mercedes-Benz of Wilsonville!
Google Review
- April 14, 2024
Lisa Ubex is the best salesperson I have ever worked with. She was very honest, not pushy, showed me every car I was interested in, never rushing me. Honestly it was because of her that I bought my new car! I will definitely use her again for my next purchase and trade in. She has truly changed my...
Response from the owner Replied: Shelley, it's fantastic to know that Lisa provided such an outstanding experience at Mercedes-Benz of Wilsonville. We're delighted she could help you find your new car and we look forward to assisting with future purchases!
Google Review
- April 13, 2024
Response from the owner Replied: Thank you, Chassidy, for reviewing Mercedes-Benz of Wilsonville!
Google Review
- April 13, 2024
Very friendly and efficient
Response from the owner Replied: Thank you for leaving Mercedes-Benz of Wilsonville a five-star review!
Google Review
- April 13, 2024
Rebecca was very helpful
Response from the owner Replied: We are grateful to have earned your business, Akbar. Thanks for taking the time to leave us a review! - The Mercedes-Benz of Wilsonville Team
Google Review
- April 13, 2024
What a stress free experience. They made the experience of purchasing a new car such a breeze. Quick and attentive to me even though I’m an out of state purchasing client. They were all fantastic at communicating. Great success. Shout out to Brian in finance for getting me a groovy extended...
Response from the owner Replied: We're delighted to know that your experience with us at Mercedes-Benz of Wilsonville was stress-free and efficient! It's great to see our team, especially Brian in finance, could assist you so greatly. We look forward to seeing you again and appreciate any referrals sent our way. Safe travels in your new car, and enjoy it!
Google Review
- April 13, 2024
My experience at Mercedes-Benz of Wilsonville was top-notch! Joe worked with me from the moment I pulled up, until my Mercedes was finished- he explained everything so beautifully and had my car shiny clean! It was a pleasure working with Joe… I received 5 star treatment from beginning to end....
Response from the owner Replied: Wendy, we're so glad to know that Joe and our team at Mercedes-Benz of Wilsonville provided you with a top-notch experience! We strive for excellence in all aspects. Thank you for your recommendation - it means the world to us!
Google Review
- April 13, 2024
Estimated times for service requested was courteously provided and updated personally to me during that time frame. For the hassle of having to deal with a recall, the personal interaction was appreciated.
Response from the owner Replied: Larry, we're glad to know that our team at Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville was able to provide you with timely updates and stellar communication during your service visit. We wish you safe travels ahead!
Google Review
- April 13, 2024
Good communication and my vehicle was done quickly!
Response from the owner Replied: Thank you for reviewing Mercedes-Benz of Wilsonville! It was so kind of you to share your experience, Bobbie.
Google Review
- April 12, 2024
Had an issue with my 2019 Sprinter Van emissions system. Clint was able to get me in quick and had it taken care of under warranty.Couldn’t recommend more!
Response from the owner Replied: We're glad to know that Clint was able to assist with your Sprinter Van's emissions system issue swiftly and efficiently. Your recommendation means a lot to us here at Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville!
Google Review
- April 12, 2024
Response from the owner Replied: Diane, your kind review warms our hearts! Thank you from the Mercedes-Benz of Wilsonville Team.
Google Review
- April 11, 2024
Response from the owner Replied: Joel, we are grateful for your review. Thank you from all of us at Mercedes-Benz of Wilsonville!
Google Review
- April 11, 2024
Brandon in services was great. Thankful for his help.
Response from the owner Replied: We couldn’t ask for a better review of Mercedes-Benz of Wilsonville. Thanks so much, Rahwa! We'll pass your kind words along to Brandon.
Google Review
- April 11, 2024
Mercedes of Wilsonville has always been a pleasure to work with. They take great care of my vehicle and are friendly and responsible.
Response from the owner Replied: We're delighted to know you've had a positive experience with us at Mercedes-Benz of Wilsonville. Our team is committed to providing excellent service and taking great care of your vehicle. Thanks for the review!
Google Review
- April 11, 2024
Pleasant and professional service from start to finish.Thank you!
Response from the owner Replied: We're glad you enjoyed working with us, Christi! We appreciate your business and hope to see you for another efficient service at Mercedes-Benz of Wilsonville.
Google Review
- April 11, 2024
Rebecca is the best service person I’ve ever worked with! So easy going and nice to talk to. She explains everything really well and I never have any issues with anything she recommends!
Response from the owner Replied: Mark, we're delighted to know that Rebecca provided top-notch service during your visit to Mercedes-Benz of Wilsonville. It's great to see her efforts in explaining everything clearly made a positive impact on your experience! Thanks for the review!
Google Review
- April 10, 2024
Every visit is on point! From the greater to everyone in between to service. Mercedes Benz of Wilsonville has exceptional staff and service. I truly appreciate them. Thank you.
Response from the owner Replied: Genelle, we're delighted to know that you've consistently had great experiences with us at Mercedes-Benz of Wilsonville. Thanks for your kind words about our team and Moein in particular!
Google Review
- April 10, 2024
Great support from Joe. He was very helpful to address all the open issues with the vehicle and inform us in every step.
Response from the owner Replied: Berkay, it's great to know that Joe was able to provide you with the detailed assistance you needed at Mercedes-Benz of Wilsonville. Thanks for your review!
Google Review
- April 10, 2024
Awesome service and correspondence from Rebecca Lee as to expect from Mercedes Benz. Our Sprinter camper van was ready to go for our next adventure,
Response from the owner Replied: Clint, we're delighted to know Rebecca provided you with the top-notch service that Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville is known for. Enjoy your next adventure in your Sprinter camper van!
Google Review
- April 10, 2024
My first service on my Sprinter went quickly and without any problems. Great customer service.
Response from the owner Replied: John, we're thrilled our team could make your Mercedes-Benz of Wilsonville experience a smooth success! We look forward to your next visit!
Google Review
- April 09, 2024
Rebecca at Wilsonville Mercedes service and everyone else were very pleasant and professional and helpful in our Mercedes service!
Response from the owner Replied: Howard, we're glad to know Rebecca and the team at Mercedes-Benz of Wilsonville provided you with a pleasant and professional service experience. Thank you for your feedback!
Google Review
- April 09, 2024
Clint was amazing at scheduling me quickly and took care of every need. I’ll be back to work with him. Nice hire Mercades
Response from the owner Replied: Stephen, we're glad to know Clint was able to provide you with a top-notch experience at Mercedes-Benz of Wilsonville. We look forward to your next visit!
Google Review
- April 09, 2024
My service visit to MBZ of Wilsonville was very pleasant. I was welcomed by several people and Moein was our service advisor who was very professional and accommodating. I would highly recommend MBZ of Wilsonville. They have a wonderful facility and the staff is very professional.
Response from the owner Replied: James, we're glad to know your visit at Mercedes-Benz of Wilsonville was a pleasant one. It's great that Moein and the rest of our team were able to provide you with professional service. We appreciate your recommendation!
Google Review
- April 09, 2024
We had a great experience today at Mercedes Benz of Wilsonville. We worked with Brian Keenan in sales, and he was AMAZING. We weren’t buying one of the highest end models, but he treated us like we were royalty, worked with the finance guys to get us what we wanted on our trade in, and was just fun...
Response from the owner Replied: Chris, we're delighted to know that Brian and the team at Mercedes-Benz of Wilsonville provided you with an exceptional car-buying experience. We always aim for customer satisfaction and it's great to see this reflected in your visit. Enjoy your new ride!
Google Review
- April 09, 2024
Great cars and fantastic people. Mark Raliegh went above and beyond to help me find the perfect car. Love working with you guys
Response from the owner Replied: Aaron, it's fantastic to know that Brandon, Jeff, and Noel were able to provide you with such a positive experience at Mercedes-Benz of Wilsonville. We appreciate your kind words!
Google Review
- April 08, 2024
We had a very good experience buying a used Lexus from Azoz. He was personable and helpful. Car buying experiences can be painful, especially when it comes time to negotiate the price. That was not the case here. Azoz was very reasonable to deal with and we felt like we got a fair price. I would...
Response from the owner Replied: Kurt, we're glad to know that Azoz made your car buying experience a pleasant one at Mercedes-Benz of Wilsonville. We appreciate the recommendation and look forward to serving you again in the future!
Google Review
- April 08, 2024
Highest quality, integrity, & performance of vehicle & staff. Sales & finance people were upfront, honest, & fair. I’d give them 10 stars!
Response from the owner Replied: Sherry, we're delighted to know you had such a positive experience with our team at Mercedes-Benz of Wilsonville. Thanks for the stellar review and your kind words about our staff!
Google Review
- April 08, 2024
Jacqueline was so calm and reassuring after the call center almost had me canceling my appointment. She communicated well and even helped me have my vehicle ready for a quick pick so I could make a last minute appointment I needed to get to. I also got my repairs done faster than initially...
Response from the owner Replied: It was our pleasure to complete your vehicle's service! Sarah and the Mercedes-Benz of Wilsonville team thank you for your business and wish you safe travels down the road!
Google Review
- April 07, 2024
They’ve really improved over the past few years and bounced back from the Covid problems 100%. I didn’t used to trust them but they’ve performed well recently.
Response from the owner Replied: Von, we're glad to know that our improvements at Mercedes-Benz of Wilsonville have earned your trust back. We appreciate the feedback and look forward to continuing this positive trend!
Google Review
- April 07, 2024
We just bought our second car from Swickard and once again had a wonderful experience. Lisa Upex was fantastic to work with and made the entire process seamless!
Response from the owner Replied: Randi, it's great to know that Lisa and the team at Swickard provided you with a seamless car buying experience. Thanks for choosing Mercedes-Benz of Wilsonville again!
Google Review
- April 06, 2024
Response from the owner Replied: Brad, thank you for sharing your support of Mercedes-Benz of Wilsonville!
DealerRater Review
- April 06, 2024
Brandon in service is amazing. It is obvious that he cares to help his customer. In today's world it seems harder and harder to find people like this, that care. My technician Devin LipScomb did great work as well. The dealership as a whole has always done well by me these past 13.5 years. I've...
DealerRater Review
- April 06, 2024
Sarah Q provides outstanding customer service. Loaner program is efficient and service items performed correctly and efficiently.
Google Review
- April 05, 2024
Sarah and the whole service team at Mercedes-Benz of Wilsonville are absolutely fantastic! Super friendly, communicative and knowledgeable.
Response from the owner Replied: Jared, we're so glad to know that Sarah and our service team at Mercedes-Benz of Wilsonville met your expectations! We appreciate the kind words. Safe travels in your Mercedes-Benz!
Google Review
- April 05, 2024
Brent was amazing to work with. We had first visited Beaverton Mercedes and the sales staff was condescending and somewhat rude. Brent was easy to talk to and listened to our wants. The whole experience was stress free and Brent was very helpful.
Response from the owner Replied: We're so glad to know that Brent was able to provide you with a stress-free and helpful experience at Mercedes-Benz of Wilsonville. It's important for us that our customers feel heard and valued, thank you for sharing your positive feedback!
Google Review
- April 05, 2024
Response from the owner Replied: Gene, it was our pleasure to assist you. Thank you from all of us here at Mercedes-Benz of Wilsonville!
Google Review
- April 04, 2024
Great place to buy a Mercedes - Benz everyone is friendly and helpful. David took the time to answer all our questions. Overall a good experience.
Response from the owner Replied: Marco, we're glad to know you had a good experience with David and the rest of our team at Mercedes-Benz of Wilsonville. Thanks for choosing us for your purchase!
Google Review
- April 04, 2024
We had a great experience working with Lisa at Mercedes-Benz of Wilsonville. She was a wealth of knowledge about the vehicle we were interested in purchasing. The whole process was easy and straightforward. I felt comfortable and at ease during the entire process. We have a beautiful car at a fair...
Response from the owner Replied: Jim, it's fantastic to know that Lisa was able to provide you with the knowledgeable and comfortable experience we strive for at Mercedes-Benz of Wilsonville. We hope you're enjoying your new car! Thanks for recommending us.
Google Review
- April 01, 2024
Response from the owner Replied: The team at Mercedes-Benz of Wilsonville loves seeing great reviews! Thank you, Stan!
Google Review
- March 30, 2024
Great dealership and very easy to work with. Azoz was very nice and super easy to work with as well. I would highly recommend working with him!
Response from the owner Replied: Ali, we're glad to know you had a great experience with Azoz at Mercedes-Benz of Wilsonville. Thanks for recommending us and sharing your feedback!
Google Review
- March 30, 2024
The service is great! But I don't understand why my credit card was charged with $27 that I wasn't aware of it????
Response from the owner Replied: Ying, after some research, we discovered that back on April 22, 2023, your visa was charged $27.00 during a previous visit. But two months later, in June, a refund in that same amount was issued back to that same card. The charge was probably to cover the cost of fuel that was used while you were driving a loaner vehicle. Why it was refunded, I do not know. If you have further questions, please feel free to reach out to me directly.Thank You,Terry Collins - Customer Experience Team Leadcustomerexperience@swickard.com
Google Review
- March 30, 2024
Response from the owner Replied: We love seeing 5-star reviews. Thanks, Steve!
DealerRater Review
- March 30, 2024
Excellent technical, customer care and customer service. I appreciate the communications while my car is being serviced. This dealership & service department are excellent.
Google Review
- March 30, 2024
Rebecca, took care of me all the way thru the process!
Response from the owner Replied: We're glad to know that our team, especially Rebecca, was able to assist you with your vehicle's issues at Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville. It's great to hear everything is working well now! We appreciate the feedback and look forward to assisting you in the future if needed.
Google Review
- March 30, 2024
Response from the owner Replied: Thanks for choosing Mercedes-Benz of Wilsonville! See you next time, Merle.
Google Review
- March 30, 2024
Had great experience! Highly recommend Moeen! Very helpful as always!
Response from the owner Replied: Moein will appreciate the recommendation, Niloofar! Thanks for sharing your experience working with our great team at Mercedes-Benz of Wilsonville!
Google Review
- March 30, 2024
I have never had a bad experience I love this dealership always have gone beyond my expectations I trust them 100% with my car ❤️
Response from the owner Replied: Hi Dixie. We're delighted to know that our team at Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville has consistently met your expectations. Your trust means the world to us, and we look forward to continuing this positive experience with you!
Google Review
- March 30, 2024
Response from the owner Replied: Sébastien, thank you for taking the time to review Mercedes-Benz of Wilsonville!
Google Review
- March 30, 2024
Great sprinter service. I have had many complaints about other Sprinter service centers. They usually prioritize Amazon vans. Rebecca got my van serviced in one day. Thank you.
Response from the owner Replied: We're glad to know that Rebecca and our team at Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville were able to provide you with a great service experience. We appreciate your feedback, thanks for choosing us!
Google Review
- March 28, 2024
Resolution sooner than I expected. Always great service.
Response from the owner Replied: We're glad you've enjoyed working with us, Todd! We appreciate your business and look forward to seeing you for another great service at Mercedes-Benz of Wilsonville!
Google Review
- March 28, 2024
Response from the owner Replied: We are thrilled to see your positive review! The Mercedes-Benz of Wilsonville team looks forward to your next visit with us. Take care!
Google Review
- March 28, 2024
Response from the owner Replied: Thanks for the 5 star review, David. We hope to see you again at Mercedes-Benz of Wilsonville!
Google Review
- March 28, 2024
Rebecca Lee was an exceptional advisor! I highly recommend her! Outstanding customer service for all our sprinter needs. She displayed great patience and diligence to make sure her team got it right and we went home happy! Thank you Rebecca!!
Response from the owner Replied: Carlee, it's great to know that Rebecca provided you with such exceptional service at Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville. We're glad she could meet all your sprinter needs! Thanks for the recommendation and enjoy your ride!
Google Review
- March 27, 2024
I had a super positive experience purchasing my new Mercedes GLC 300. I highly recommend salesperson Azoz from Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville
Response from the owner Replied: We're so glad to know you had a positive experience purchasing your new Mercedes GLC 300! Your recommendation of our salesperson Azoz and the team at Mercedes-Benz of Wilsonville & Sprinter is greatly appreciated. Enjoy your new ride and welcome to the Sickward family.
Google Review
- March 27, 2024
Response from the owner Replied: We can't thank you enough for the excellent review of Mercedes-Benz of Wilsonville, Ed!
Google Review
- March 27, 2024
Great car buying experience. The staff are always friendly and helpful. Brian Keenan took the time to find the perfect car for my needs. The negotiation process was quick and painless. The service staff are always ready and willing to help with any needs. Anthony on the service team helped me with...
Response from the owner Replied: Linda, we're delighted to know you had a great car buying experience with Brian and Anthony at Mercedes-Benz of Wilsonville. We always aim for quick negotiations and friendly service! Thanks for your kind words and welcome to the Swickard family!
Google Review
- March 25, 2024
Lisa was a joy to work with at Wilsonville Mercedes! She clearly has a passion for the Mercedes product and knows the car’s inside and out! The team was courteous, patient, and willing to answer any questions we had, a great buying experience!
Response from the owner Replied: Gabriel, it's fantastic to know Lisa and our team at Mercedes-Benz of Wilsonville provided you with a great buying experience. We appreciate your kind words!
Google Review
- March 25, 2024
Eli did a great job taking us through the process. He had a solid approach of allowing us to [buy] a car, over selling us one. Which is why we walked away with a new GLB 35 AMG over the used GL something we planned on buying.
Response from the owner Replied: Jay, it's great to know that Eli provided a comfortable buying experience for you at Mercedes-Benz of Wilsonville. Enjoy your new Mercedes-Benz AMG GLB35!
Google Review
- March 25, 2024
Response from the owner Replied: All of us at Mercedes-Benz of Wilsonville are happy to see this wonderful feedback! Thank you, Tony!
Google Review
- March 25, 2024
Leasing a GLC was a very good experience working with Cameron. He provided options and alternatives to fulfill my expectations. I would recommend the Mercedes-Benz Wilsonville for your new car.
Response from the owner Replied: Jose, we're glad to know Cameron was able to assist you in finding the perfect GLC at Mercedes-Benz of Wilsonville. We appreciate your recommendation and look forward to serving any future needs!
Google Review
- March 24, 2024
Joe was a pleasure to work with. Personable, informative, and attentive. Gave me my options and followed through with what we discussed. No surprises.
Response from the owner Replied: Harry, we're glad to know Moe provided a great experience for you at Mercedes-Benz of Wilsonville. We appreciate your feedback and look forward to assisting with any future needs!
Google Review
- March 24, 2024
Great communication, very friendly and great service! Overall, a flawless experience.
Response from the owner Replied: It was our pleasure to assist you. Thank you from all of us here at Mercedes-Benz of Wilsonville!
Google Review
- March 23, 2024
My wife and I worked with Ritchie and Allen, and they were unbelievable. Very personable, understanding and willing to go above and beyond to make the experience of buying her car incredible. Thanks to both of you, again! I’ve never owned a Mercedes myself, but I’d find it hard to go anywhere else.
Response from the owner Replied: William, it's fantastic to know that Ritchie and Allen made your wife's car buying experience at Mercedes-Benz of Wilsonville a memorable one. We appreciate the kind words!
Google Review
- March 23, 2024
Joe at Mercedes-Benz of Wilsonville was professional and personable from start to finish. He kept informed at all times and broke everything down for me at the end. I really appreciate this level of service.
Response from the owner Replied: Scott, it's great to know that Joe provided you with such a professional and personable experience at Mercedes-Benz of Wilsonville. We're glad he kept you informed throughout the process! Thanks for your review.
Google Review
- March 23, 2024
Good experience overall!
Response from the owner Replied: Howard, thank you for trusting Mercedes-Benz of Wilsonville with your business!
DealerRater Review
- March 23, 2024
Excellent service dept. a liitle bit expensive.but very effective . Open comnucation is always ready.
Google Review
- March 22, 2024
Joe Sealander service advisor had excellent customer service and continuously kept us in loop of the progress of the service being provided
Response from the owner Replied: Pat, it's great to know that Joe provided excellent service and kept you updated throughout the process at Mercedes-Benz of Wilsonville. Thanks for your positive feedback!
Google Review
- March 22, 2024
Absolutely thrilled with the service provided by Rebecca in the customer support team! Her positivity is like a breath of fresh air in a stuffy room. It's as if she's not just solving problems but also lighting up the path to a brighter day with her optimistic outlook. And let’s not overlook...
Response from the owner Replied: Ward, we're so glad to know that Rebecca's service made a positive impact on your experience at Mercedes-Benz of Wilsonville. Her dedication and multitasking skills are indeed exceptional! Thanks for sharing this wonderful feedback with us.
DealerRater Review
- March 22, 2024
Just was an excellent service advisor who continually kept us in the loop of the service being provided. Very professional and respectful at all times
DealerRater Review
- March 22, 2024
Had an issue with our Motor home just before a long awaited vacation and we were absolutely thrilled with the service provided by Rebecca in the customer support team! Her positivity is like a breath of fresh air in a stuffy room. It's as if she's not just solving problems but also lighting up the...
Google Review
- March 21, 2024
Response from the owner Replied: We're delighted to know you've had a positive experience with our service team at Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville over the years. We appreciate your feedback and look forward to continuing to provide top-notch services for your vehicle!
Google Review
- March 21, 2024
Another great experience!Chris is fantastic and Chick has always been prompt to handle your technical advisory issues.
Response from the owner Replied: Hi Helen. It's great that Joe provided you with a knowledgeable and professional experience at Mercedes-Benz of Wilsonville! Thanks so much and we hope to see you down the road.
Google Review
- March 21, 2024
Wonderful experience. He worked hard to be sure I was able to get everything done in one day. I would highly recommend this service.
Response from the owner Replied: Patricia, we're delighted to know you had a wonderful experience at Mercedes-Benz of Wilsonville. We always aim for efficiency and top-notch service! Thanks for the recommendation.
Google Review
- March 21, 2024
Response from the owner Replied: Reviews like this one make our day, Bill! Thanks from the Mercedes-Benz of Wilsonville team.
Google Review
- March 21, 2024
Rebecca in the sprinter service department is amazing! If I could give more stars I would! Thank you Rebecca!
Response from the owner Replied: We're so glad to know that Rebecca in our Sprinter service department provided you with such a stellar experience! Your kind words mean the world to us here at Mercedes-Benz of Wilsonville. Thank you for your review and support!
Google Review
- March 21, 2024
Response from the owner Replied: Thanks for the great review of Mercedes-Benz of Wilsonville, Bruce!
Google Review
- March 21, 2024
Response from the owner Replied: Sangeeta, we are grateful for your review. Thank you from all of us at Mercedes-Benz of Wilsonville!
Google Review
- March 21, 2024
Response from the owner Replied: Gigi - Your feedback is much appreciated! Thank you for supporting Mercedes-Benz of Wilsonville.
Google Review
- March 21, 2024
Response from the owner Replied: Michelle, thank you for this awesome review of Mercedes-Benz of Wilsonville! We will pass along your kudos to Jessica. Take care!
Google Review
- March 21, 2024
I recently had the pleasure of working with Joe Selander at Mercedes-Benz Wilsonville, and I must say that his level of service was truly exceptional. Joe's communication skills are top-notch; he consistently kept me informed every step of the way, making the entire process smooth and...
Response from the owner Replied: Jeff, we're delighted to know that Joe provided you with exceptional service at Mercedes-Benz of Wilsonville. We appreciate your recommendation and are glad the process was smooth for you. Thanks for choosing us!
Google Review
- March 21, 2024
Best people from Mercedes I ever meet ! Rebecca it’s a great person she did everything to help me asap ! I do recomand her with all my heart ! Thank you again !
Response from the owner Replied: Diana, we're delighted to know Rebecca was able to assist you so effectively at Mercedes-Benz of Wilsonville. Thanks for your recommendation and kind words!
Google Review
- March 21, 2024
Response from the owner Replied: Shawn, we’re delighted we could deliver an excellent experience! - Mercedes-Benz of Wilsonville Team
Edmunds.com - Service Review
- March 21, 2024
Jessica in the service department was very professional and friendly. Taking our car to Wilsonville is worth the drive
Replied: Michelle, we're glad to know Jessica and our service department made your visit worth the drive! We appreciate you choosing Mercedes-Benz of Wilsonville. Safe travels until next time!
Google Review
- March 21, 2024
When I took my car in the staff were very helpful and straightforward. The person that I had was Joe he took care of all of my needs for my vehicle and kept me in the loop while my car was in for service. He kept me updated what was happening with my car. Joe always had a smile on his face when we...
Response from the owner Replied: Viktor, it's great to know that Joe and our team at Mercedes-Benz of Wilsonville provided you with top-notch service. We appreciate your kind words about the communication and care we put into servicing your vehicle!
Google Review
- March 21, 2024
The Service department always takes great care of me! Moe in particular, and Antonio were extremely friendly & helpful! It’s very refreshing to get such great service! I will always bring my vehicle here.
Response from the owner Replied: Melanie, it's wonderful to know that Moe and Antonio from our service department have been taking good care of you at Mercedes-Benz of Wilsonville. We appreciate your loyalty and look forward to seeing you next time!
Edmunds.com - Service Review
- March 21, 2024
Excellent customer assistance at the service desk from Sarah. Quality work at a reasonable price from a well trained group of technicians. The free loaner is a most valuable (an eSUV no less) is a most valuable component in my choosing their service department.
Replied: Allan, we're delighted to know that Sarah and our team at Mercedes-Benz of Wilsonville provided you with excellent service. We always aim for quality work at a reasonable price! Enjoy the eSUV loaner and thanks for choosing us!
DealerRater Review
- March 21, 2024
Sarah in service is great ! Ask for her. Great smile and customer service is Amazing.
Google Review
- March 20, 2024
What seemed to be a long turnaround to get my vehicle fixed, Clint and his team were able to have it done sooner than anticipated. I appreciate the team for staying in communication regarding my vehicle and making everything go smoothly!
Response from the owner Replied: We're glad to know that Clint and our team at Mercedes-Benz of Wilsonville were able to exceed your expectations with a quicker turnaround. Thanks for recognizing their efforts in communication and smooth service!
Google Review
- March 20, 2024
Josh Linek was amazing. Not only did he get my car fixed but he also secured me a great loaner while the work was done. Highly recommend.
Response from the owner Replied: Lisa, it's great to know that Josh was able to assist you effectively at Mercedes-Benz of Wilsonville. We're glad your car is fixed and you had a good loaner experience! Thanks for recommending us!
Google Review
- March 20, 2024
My first experience at Mercedes didn't disappoint. Thanks David Morrow and everyone for making my experience wonderful. Not to mention the amazing new vehicle.
Response from the owner Replied: Gabriel, we're delighted to know that your first experience with us at Mercedes-Benz of Wilsonville was a memorable one. Enjoy the new ride and thank you for choosing us!
Google Review
- March 20, 2024
Response from the owner Replied: Thank you for supporting Mercedes-Benz of Wilsonville with a five-star rating!
Google Review
- March 20, 2024
Daniel was great to work with.
Response from the owner Replied: Thank you, Roger, for your trust in Clint and the Mercedes-Benz of Wilsonville team to deliver five-star service! It's a pleasure to assist you with your sprinter.
Google Review
- March 20, 2024
Staff is very friendly and helpful. Not enough parking. Not enough loaner cars. ExpensiveQuality of work is good
Response from the owner Replied: Cynthia, we appreciate your feedback about our team at Mercedes-Benz of Wilsonville. We're always looking for ways to improve and will take note of your comments on parking and loaner cars availability. Thanks for acknowledging the quality of our work!
Google Review
- March 20, 2024
Sarah she is the best customer service
Response from the owner Replied: Sarah will appreciate the kudos, Samer! Thanks for sharing your experience working with our top-notch team at Mercedes-Benz of Wilsonville!
Google Review
- March 20, 2024
The sales representative Eli is great to work with! He is very knowledgeable and has great follow through. Wilsonville Mercedes does an outstanding job taking care of customers!
Response from the owner Replied: Pamela, we're delighted to know that Eli and our team at Mercedes-Benz of Wilsonville provided you with an outstanding experience. Thanks for your kind words!
Google Review
- March 20, 2024
Mo is very personable. Great experience!
Response from the owner Replied: Thanks so much for the 5-star review for Mo. It means a lot, Linay!- Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville Team
Google Review
- March 20, 2024
I love Wilsonville Mercedes Benz. The customer service is the reason we've bought 2 cars there.This dealership knows what it takes to gain and retain loyal Mercedes owners.
Response from the owner Replied: Linda, we're so happy to know that our customer service at Mercedes-Benz of Wilsonville has made you a loyal customer. Thanks for choosing us for two car purchases! Enjoy your rides!
DealerRater Review
- March 20, 2024
In yesterday for a recall software update. I also needed help with a seatbelt problem. Service advisor Joe got it all done promptly. The seatbelt problem was a concern, but easily resolved. Bought the car here 4 years ago, serviced here every year. Completely satisfied.
Google Review
- March 19, 2024
Excellent service!
Response from the owner Replied: We are so happy that our Mercedes-Benz of Wilsonville team earned your five stars. Thanks, Charlie!
DealerRater Review
- March 19, 2024
Our experience was very good, really professional explaining everything to us in details .We appreciate his patience and good communication and knowledge about cars.
Google Review
- March 19, 2024
Great service department!!Ariel, and then Troy really took good care of us...
Response from the owner Replied: Hi Matt. It's great to hear that Rebecca and our Mercedes-Benz of Wilsonville service team took great care of you! Thanks and we hope to see you down the road.
Google Review
- March 19, 2024
We dropped the car off with Dakota and we were happily surprised he called us just a couple hours later to say the car was ready to pick up. Dakota did a awesome job. He deserves more than 5 stars.Sophie/AndyMarch/15/2024
Response from the owner Replied: Sophie, we're delighted to know Dakota provided such efficient service at Mercedes-Benz of Wilsonville. We'll be sure to pass along your praise! Thanks for the 5-star review.
Google Review
- March 18, 2024
Response from the owner Replied: Thank you for stopping by to leave Mercedes-Benz of Wilsonville a wonderful review!
Google Review
- March 18, 2024
Amazing customer service and great experience!
Response from the owner Replied: Thanks a bunch, from the Mercedes-Benz of Wilsonville Team!
Google Review
- March 18, 2024
I’ve been to a lot of dealerships and have bought a lot of cars. My experience at Mercedes-Benz of Wilsonville was the best car buying experience I’ve ever had. The salesman I worked with, Jeff, made this process an extremely pleasurable one. This was the best service I’ve received at any dealership...
Response from the owner Replied: Shane, we're delighted to know that your experience with Jeff and our team at Mercedes-Benz of Wilsonville was top-notch. Thanks for the high praise! We look forward to serving you again in the future. Enjoy the road in your new car and welcome to the Swickard family!
Google Review
- March 16, 2024
Response from the owner Replied: Thank you for your confidence in Mercedes-Benz of Wilsonville, and for your business. We are grateful to have you as a customer!
DealerRater Review
- March 16, 2024
Dropped off my Sprinter for Service A. All owork was completed on time as promised.
Google Review
- March 15, 2024
Response from the owner Replied: Thank you for the positive review of Mercedes-Benz of Wilsonville, Nigel!
Google Review
- March 15, 2024
Service Team is amazing. They’re helpful in every way. They helped me understand what issues and simple maintenance needed. I have on my Sprinter 180,000 miles and it is because of the team I take it in for all work needed. I feel that’s why it is lasting this long with out MAJOR Issues. There...
Response from the owner Replied: We're delighted to know that our service team at Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville has been so helpful in maintaining your Sprinter. It's great to see it going strong at 180,000 miles! We appreciate the trust you've placed in us and look forward to continuing this journey with you!
Google Review
- March 15, 2024
Clint was so helpful & efficient with my time. Great communication & execution. This was the best experience I have had here so far. Thank you.
Response from the owner Replied: Joel, we're delighted to know that Clint provided you with such a positive experience at Mercedes-Benz of Wilsonville. Thanks for the feedback - we look forward to serving you in the future. Safe travels and take care!
CarGurus Review
- March 15, 2024
All Good on my end..
DealerRater Review
- March 15, 2024
I am so impressed with my experience here! Rebecca Lee has set my standard of excellence at this dealership! She explained everything and kept in amazing contact. I am also very impressed with how well the work inventory and final bill spelled out all work done and suggestions. Thank you!
Google Review
- March 13, 2024
Received excellent service on my E 350 4Matic. Got spark plugs replaced. There was an initial glitch when the gauges were distorted, but they self corrected after gas tank was opened to fill the gas a couple of times. Joe acted very professionally, kept me updated, and got the work done in good...
Response from the owner Replied: Shaun, we're glad to know that Joe and our team at Mercedes-Benz of Wilsonville provided you with excellent service for your Mercedes-Benz E350 4MATIC. We appreciate the feedback about his professionalism and communication skills!
Google Review
- March 12, 2024
Professional, friendly, competent and knowledgeable service writer. Car was done sooner than expected and was spotless
Response from the owner Replied: Thank you for leaving Mercedes-Benz of Wilsonville a five-star review! We are thrilled that our team was prompt and professional. See you next time!
Google Review
- March 12, 2024
Bria at the service center is great!
Response from the owner Replied: Bria will appreciate the kudos, Siamak! Thanks for sharing your experience working with our great team at Mercedes-Benz of Wilsonville!
Google Review
- March 12, 2024
Response from the owner Replied: Thank you, Atif, for stopping by to leave Mercedes-Benz of Wilsonville a wonderful review!
Google Review
- March 12, 2024
I recently bought a Sprinter van from Lisa Hunt. She was ready when I arrived with the perfect van for me, with all the features I asked for. She’s very knowledgeable about these vans, and was able to answer all my questions. She was a joy to work with. I can’t recommend her highly enough.
Response from the owner Replied: Jeff, it's great to know that Lisa was able to assist you in finding the perfect Sprinter van at Mercedes-Benz of Wilsonville. We appreciate your recommendation and are glad she could answer all your questions!
Google Review
- March 12, 2024
Great service team with good communications. Tgey continue to exceed expectations.
Response from the owner Replied: Greg, it was our pleasure to assist you. Thank you from all of us here at Mercedes-Benz of Wilsonville!
Google Review
- March 11, 2024
Upon my arrival for my appointment, Sarah had a technician on stand by and all the parts for the service of my car at the ready. Initially she told me the appointment would last around 3 hours. She came back to me just after 1 hour to tell me my car was ready for me. That’s what I call excellent...
Response from the owner Replied: Patty, we're delighted to know that Sarah and our team at Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville were able to provide you with efficient service. Thanks for sharing your experience!
Google Review
- March 11, 2024
Great easy experience. Brent picked me up at the airport and two hours later, including transportation time to the dealership, I was on my way.
Response from the owner Replied: Steve, we're glad to know that Brent and our team at Mercedes-Benz of Wilsonville made your car buying experience a smooth and easygoing process. Thanks for choosing us! Safe travels in your new ride!
Google Review
- March 10, 2024
Excellent experience with David Morrow in completing a special order for a GLC SUV. David and Brandon were very helpful in taking me through the process, and I was especially pleased to get slotted for a delivery in just 3 months!
Response from the owner Replied: Robert, it's great to know that David and Brandon were able to guide you smoothly through the special order for your GLC SUV at Mercedes-Benz of Wilsonville. We hope you're enjoying your new ride - thanks for sharing this experience with us!
Google Review
- March 09, 2024
My recent experience with Nichole Lara at the Mercedes dealership was exceptionally positive. Unlike our previous encounter at another dealership where we faced pushy and dishonest sales tactics, Nichole was a refreshing change. She was not pushy and provided invaluable assistance throughout the...
Response from the owner Replied: Jon, it's great to know that Nichole provided a refreshing and positive car-buying experience at Mercedes-Benz of Wilsonville. We appreciate your recommendation and are glad you found the perfect Mercedes with us!
Google Review
- March 09, 2024
Lisa was fabulous working with me toward a purchase and trade-in. Very professional yet personal at the same time. All went quite smoothly and the turn-around time start to end was reasonable as well. Couldn't ask for a better experience, thanks to Lisa. I wouldn't hesitate to work with her again.
Response from the owner Replied: We're delighted to know that Lisa provided a fabulous and professional experience for you at Mercedes-Benz of Wilsonville. It's great to learn the process was smooth and timely, too. Thanks for trusting us with your business - it would be our pleasure to work with you in the future. Until then, happy driving!
Google Review
- March 09, 2024
Love my car!The team was amazing.Red carpet experience.,
Response from the owner Replied: We are so grateful for your business at Mercedes-Benz of Wilsonville, thank you very much!
Google Review
- March 09, 2024
I want to think everybody at this dealership for taking good care of me. It’s the number one Mercedes dealership in Oregon.
Response from the owner Replied: Negin, we're so glad to know you had a great experience at our dealership. Thanks for considering us the number one Mercedes-Benz dealer in Oregon!
DealerRater Review
- March 08, 2024
Great service! So responsive. So courteous. Good people. My service advisor is the tops! No better place to buy a car.
Google Review
- March 07, 2024
Had a fantastic experience with Rebecca at MB Wilsonville! Very courteous and efficient. Went in for service for my Sprinter and they took care of all my issues very quickly and threw in the replacement bulbs for my cab lights! Outstanding service.
Response from the owner Replied: Nicholas, we're glad to know Rebecca and our team at Mercedes-Benz of Wilsonville provided you with such a positive experience! We appreciate your feedback and look forward to assisting you again in the future.
Google Review
- March 07, 2024
Response from the owner Replied: Eric, we appreciate the stellar review here at Mercedes-Benz of Wilsonville!
Google Review
- March 06, 2024
Again I was very satisfied with the service I received at Mercedes Benz at Wilsonville. Service agent Scott was courteous and helpful. He explained what was done.Waiting is not an issue. The waiting area is comfortable and the hostess makes sure you are satisfied with the drinks and treats that are...
Response from the owner Replied: Helga, we're delighted to know that you had a great experience with Moein at our Wilsonville Mercedes dealership. We hope your car is shining bright after the detailing!
Google Review
- March 06, 2024
As always, professional services, friendly staff.
Response from the owner Replied: Salih, thank you for supporting Mercedes-Benz of Wilsonville!
Google Review
- March 06, 2024
Moe, in service department is the man. And technician Devin. Both went above And beyond to help out and explain things. Solid dudes
Response from the owner Replied: We're glad to know that Moe and Devin from our service department were able to assist you effectively at Mercedes-Benz of Wilsonville. Thanks for the shout-out, we appreciate your support!
Google Review
- March 06, 2024
Response from the owner Replied: We are honored to receive your support, Aaron. Thank you! - Mercedes-Benz of Wilsonville Team
Google Review
- March 06, 2024
We had a great experience at Wilsonville Mercedes. We would recommend them to all our friends and family. From Jeff the salesman to Joe in finance we felt so welcomed and very well taken care of. No Pressure!
Response from the owner Replied: Lisa, it's great to know that you had a five-star service experience at Mercedes-Benz of Wilsonville! We always strive to be quick and polite, so it's wonderful to see that reflected in your review. Until next time!
Google Review
- March 06, 2024
We purchased this Sprinter van at the Seattle Mercedes-Benz store but they said we could bring it to the Wilsonville store to have it aligned as when we left with it we noticed the alignment was slightly off. Justin and Parker at Seattle Mercedes-Benz were awesome during the purchase and making sure...
Response from the owner Replied: Travis, we're glad to know that Rebecca provided you with excellent service at Mercedes-Benz of Wilsonville. We appreciate your trust in us during the unexpected situation with your van's motor - it was our pleasure to ensure everything got taken care of for you! Thanks for choosing us!
Google Review
- March 06, 2024
Response from the owner Replied: Thank you for choosing Mercedes-Benz of Wilsonville, we appreciate your positive feedback!
Google Review
- March 06, 2024
Friendly, professional, patient sales staff, professional and quick financing, overall very positive experience
Response from the owner Replied: Sergey, we're delighted to know you had a positive experience with our sales and financing teams at Mercedes-Benz of Wilsonville. Thanks for sharing your feedback!
DealerRater Review
- March 06, 2024
This was the third car we picked up through MB of Wilsonville over the past 7-8 years. They are always professional, welcoming and great work with. I really appreciated Brian’s help and he exceeded expectations.
Google Review
- February 23, 2024
I highly recommend working with Moein in sales. Ive bought 4 cars from this dealer and this has been the slickest and least pressured environment. It was a respectful and businesslike transaction which wasnt straightforward. I definitely felt like he was an advocate.
Response from the owner Replied: Alan, it's unfortunate to hear that we have this breakdown in communication. Please allow me to explain. The General Manager and the Service Management team is more than willing to assist you with this situation by submitting the warranty claim to have the battery replaced–parts and labor included. However, the Mercedes Benz warranty claims process requires that the battery goes through a check while it is in the car. They have asked that you bring the car in so that they can facilitate this check for you. Please reach out to me and I will be happy to help you set up and appointment time to get this taken care of.Terry Collins - Lead - customerexperience@swickard.com
Google Review
- February 18, 2024
It’s time to drive the car that you’ve always really dreamed of!
Response from the owner Replied: We really appreciate you taking the time to leave Mercedes-Benz of Wilsonville this awesome review, thank you!
Google Review
- February 18, 2024
Truly one of my greatest car shopping experiences thus far. I had the most spectacular and authentic help from both Daniel and Allen. They both were very attentive, and helpful, patient and kind to my family. Daniel went above and beyond with his customer service. 10/10 would recommend This...
Response from the owner Replied: Summer, we're delighted to know that Daniel and Allen provided you with a top-notch car shopping experience at Mercedes-Benz of Wilsonville. We appreciate your recommendation! Enjoy the ride in your new vehicle.
Google Review
- February 13, 2024
We bought a SUV last weekend and Camron was great! I cannot say enough about how kind and responsive he was. My sister had purchased a car from him in December and she was equally as pleased. The showroom is spotless, and the waiting area is top-notch. I highly recommend Mercedes of Wilsonville!
Response from the owner Replied: Tami, we're so glad to know you had a great experience with Camron at Mercedes-Benz of Wilsonville. It's wonderful that both you and your sister are pleased with our service! Thanks for the high recommendation - enjoy your new SUV!
Google Review
- February 09, 2024
Sprinter Van service...Not only did they have excellent communication, they were very detailed and did an awesome job. I need to give a shout out to Scott Sterren for making the experience so easy. Great experience!
Response from the owner Replied: Greg, it's great to know that Scott and our team at Mercedes-Benz of Wilsonville provided you with excellent service for your Sprinter Van. We appreciate the shout out!
CarGurus Review
- February 08, 2024
Awesome service
Mercedes-Benz of Wilsonville Replied: Thank you for this 5-star review of Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville! We truly appreciate your feedback!
Google Review
- February 06, 2024
Super nice store, they have the best selection in Portland and the barista there makes the best lattes.
Response from the owner Replied: Abe, we're glad to know you enjoyed your visit and the lattes at Mercedes-Benz of Wilsonville! We strive to provide a great selection of vehicles for our customers. Thanks for stopping by!
Google Review
- February 05, 2024
I worked with sales person Alan Angal. He was very professional, as I was purchasing a vehicle out of state. He made the transaction smooth and easy. Also finance director Brian Revord mail out all paperwork and made it easy with the wire transfer. Definitely will do business again in the near future!
Response from the owner Replied: Osama, it's great to know that Alan and Brian made your out-of-state purchase a smooth one at Mercedes-Benz of Wilsonville. We appreciate the positive feedback and hope you enjoy your new ride!
DealerRater Review
- February 01, 2024
My Service Specialist Joe Selander was the tops! While he's knowledgeable, helpful and attentive, his best quality was his candid honesty. My thoughts were swirling with unfounded yet unavoidable skepticism as I stood in line in the service department waiting my turn. I was thinking "how much is...
CarGurus Review
- January 30, 2024
Very responsive and informative.
Mercedes-Benz of Wilsonville Replied: Hi Pierre. Thank you for the fantastic review of Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville!
CarGurus Review
- January 27, 2024
Fees and transportation charges put that vehicle out of reach.
CarGurus Review
- January 04, 2024
Quick and responsive
Mercedes-Benz of Wilsonville Replied: Thank you for choosing Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville, we appreciate your positive feedback!
Google Review
- January 03, 2024
My 500 SL was having some complex issues. Shak, my service representative sort out the problem within 5 minutes. A new accessory battery was installed and away I went. Thanks
Response from the owner Replied: Hal, it's great to know Shak was able to quickly identify and resolve the issue with your 500 SL at Mercedes-Benz of Wilsonville. We appreciate you taking the time to share this positive experience!
Google Review
- December 29, 2023
My experience with Mercedes Benz of Wilsonville was great! I had certain needs, and I got it all taken care of, through talking on the phone with the parts department. They are a very helpful group of people that left me very happy and pleased with the customer service. Shout out to Tristan! I...
Response from the owner Replied: We're so glad to know that our team at Mercedes-Benz of Wilsonville was able to meet your needs and provide you with a great experience! We'll be sure to pass along the shout-out to Tristan. Thanks for choosing us — we appreciate it!
Google Review
- December 16, 2023
Took my 2020 S560 in for a warranty issue with the seats and on the way I hit a chunk of a 2x4 and it cracked a front grill right at one of the cameras. Was quoted a reasonable price for the work. The seat was repaired under warranty. The grill and camera were also repaired. The bill ended up being...
Response from the owner Replied: Cory, we're glad to know your experience with our team at Mercedes-Benz of Wilsonville was outstanding! It's great that the repair went smoothly and even finished ahead of schedule. We appreciate your kind words about our service manager and are here for you and any of your future needs!
Google Review
- December 13, 2023
Brian Carew helped me buy a great car. My AMG C43 is everything I was looking for, and Brian made the buying process simple for me.
Response from the owner Replied: Congratulations on your new AMG C43, Clint! Brian and the team at Mercedes-Benz of Wilsonville wish you happy miles ahead!
CarGurus Review
- December 08, 2023
Sent CarFax right away and didn’t bother me after I said I wasn’t interested in a $60,000 used car from Canada. Too much salt on the roads.
Mercedes-Benz of Wilsonville Replied: Bill, we appreciate your feedback and respect for your decision. We're here at Mercedes-Benz of Wilsonville if you ever need any further assistance or have other preferences in mind!
Google Review
- December 07, 2023
I would like to thank the Mercedes Team for an outstanding service provided to my E43 AMG. Rebecca Lee and her team went above and beyond from start to finish. We usually go to the Beaverton Mercedes Service department for our two other Mercedes but now we will only go to the Wilsonville location.We...
Response from the owner Replied: Ana, it's great to know that Rebecca and our team at Mercedes-Benz of Wilsonville provided you with such outstanding service. We're glad we could make your experience a positive one! Thanks for choosing us for your Mercedes-Benz AMG E43 needs - enjoy the clean car!
Google Review
- December 06, 2023
Customer service was met beyond expectations. Special thanks to Nichole in sales and Joe in service for their help start to finish with my new Sprinter van!
Response from the owner Replied: Josh, we're so glad to know that Nichole and Joe went above and beyond for you at Mercedes-Benz of Wilsonville. Enjoy your new Sprinter van!
CarGurus Review
- December 02, 2023
We talked via email. Honest answers. Quick contact.
Mercedes-Benz of Wilsonville Replied: Thanks for the review, Don! We appreciate your support of Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville!
CarGurus Review
- November 29, 2023
very good response
Mercedes-Benz of Wilsonville Replied: We are honored to receive your support. Thank you! - Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville Team
Google Review
- November 29, 2023
Really appreciate the service received on my 2022 CLC 300. Service went above and beyond to fix the problem which saves me a return trip for a part. This is my 3rd Mercedes I've bought at Wilsonville and the service before and after the sales can't be beat. I would recommend Mercedes of...
Response from the owner Replied: Tom, we're so glad to know that our service team at Mercedes-Benz of Wilsonville went above and beyond for you. It's great to have your continued support over the years! Enjoy your 2022 CLC 300, and thank you for recommending us!
Yelp Review
- November 28, 2023
It costs a lot of money to come here . Yes the job that I was willing to spend my 3700. for was done but a few items they had no parts and it was not done .Just wish that I didn't have to drive 90 miles to do the little work that was done . Also I was told there ere several important things I needed...