Google Review
- July 17, 2019
Arrived an hour early for my appointment and was pleasantly surprised to find the service department open. Alan Hardie is an excellent addition to the service department. Quadruple TV screens in the waiting area is a bit of a sensory overload. And NO carbonated beverages?! How unwelcomely healthful!...
Google Review
- July 17, 2019
Met Wilsonville M-B field service crew a short ways down the freeway and took care of a recall on our rv. Took 20 minutes to fix. Saved us a drive through Portland and a long, congested wait at the dealership. Thank you and keep it going.
Response from the owner Replied: YAY! We love to hear about stories like this where our roadside crew goes above and beyond to best help our customers!
DealerRater Review
- July 17, 2019
I brought in an SL550 with a bit of an unusual situation. Sean, in service, came up with perfect solution. Everyone there was kind and helpful. Mike, who was the first person I saw as I drove up to service, directed me as to where to go and was very welcoming.
Google Review
- July 17, 2019
Response from the owner Replied: Thank you for the review Ray, we look forward to seeing you again in the future. Have a great day!
Google Review
- July 16, 2019
Response from the owner Replied: Thank you for the review Alexis!
Google Review
- July 16, 2019
I had a malfunctioning seatbelt in the back seat of my car. The service department was quick to get my car in for an appointment and replace the seatbelt. I received first rate service from my service contact Alan. He provided a courtesy car and excellent communication. I was well informed at all...
Response from the owner Replied: WOW! We are beyond excited to hear about such an amazing experience with Alan!
Google Review
- July 16, 2019
Response from the owner Replied: We appreciate you taking the time to leave us a review, Jen! We're glad you enjoyed your experience with us and hope to see you again soon! Have a great day!
Google Review
- July 15, 2019
Outstanding service from start to finish and easy to get in touch with for questions and/or concerns.
Response from the owner Replied: Wow! Thank you for the outstanding review, Caroline! We are happy to hear you had such a great experience with us! We appreciate your business and hope to continue this level of service at your next visit. Have a great day!
Google Review
- July 15, 2019
Response from the owner Replied: Thank you for your 5-star review!
Google Review
- July 12, 2019
Response from the owner Replied: Thank you for your 5-star review, Mary!
Google Review
- July 12, 2019
Sean was fantastic and even helped to save me some $$. Very knowledgeable on what needed to be done and options to choose from when I wanted one.
Response from the owner Replied: Jamie, thank you for your 5-star review! Sean is an asset to our service team here at Mercedes-Benz of Wilsonville; I'm happy to hear he took great care of you!
Google Review
- July 12, 2019
Always receive great service at the Wilsonville Mercedes service center. I had special circumstances and could not pick up my car for a few days. Shaq was so understanding and took care of coordinating everything, from drop off to pick up. You pay a premium to own and maintain a Mercedes, but it is...
Response from the owner Replied: Sonya, thank you for your 5-star review! We're pleased to hear that you always receive great service at our dealership. We look forward to seeing you again.
Google Review
- July 12, 2019
Response from the owner Replied: Thank you for the review Janette, we appreciate your business.
Google Review
- July 11, 2019
Always a great experience. They are very communicative and are flexible for drop off and pick up. Because I often travel, I have had to hold on to loaner vehicles sometimes for a day or two extra. Never any hassles about it. They seem genuinely glad to help
Response from the owner Replied: Thank you for your review Sean, have a great weekend!
Google Review
- July 11, 2019
Response from the owner Replied: Paul, thank you for the wonderful review! We are pleased to have earned 5-stars and hope to see you again! Have a great day!
DealerRater Review
- July 11, 2019
Excellent services for all aspects including personnel as well being informative. Love coming back here whenever I can. Darren James is by far my most favorite service specialist thank you!
Google Review
- July 11, 2019
Response from the owner Replied: Thank you for the wonderful review, Greg! We're glad you enjoyed your experience with us and hope to provide the same level of service at your next visit. Have a great day!
Google Review
- July 10, 2019
Have bought a few vehicles from them and always have been a pleasure to work with.
Response from the owner Replied: We truly appreciate your business Candi, thank you for the wonderful review, have a great day!
Google Review
- July 10, 2019
Had a blast in my Benz for the day
Response from the owner Replied: Thank you for the review Lisa!
DealerRater Review
- July 10, 2019
Oil change was quickly completed by Michael and his team great job Are usually get have Chris Cain however he has left the company so I was assigned to Michael the only experience with him was this oil change today again they did a great job
Google Review
- July 09, 2019
I've been self employed.nearly 40 years. In all that time ... I only remember a handful of employees that represent their employers well. Today, Logan and Luke, from Mercedes of Wilsonville did you well. Very well. They are what I'd call "Keepers".They communicated well on phone and in...
Response from the owner Replied: Wow! Thank you for the amazing review, Richard! We are so pleased you had great communication and service with Logan and Luke. They are wonderful members of our team and we are very lucky to have them! We appreciate your business and look forward to your next visit! Have a great day!
Google Review
- July 09, 2019
Great service and communication.
Response from the owner Replied: Joe, thank you for taking the time to leave a review. We are glad you had a 5-star experience with us and we hope to continue this at your future visits. Have a great day!
DealerRater Review
- July 09, 2019
Logan and the tech made a visit to our home to replace an airbag under the Takata recall. They were on-time, professional, and quick. Thanks!
Google Review
- July 09, 2019
Friendly and thorough service. Nice place to wait while work is being done. Thank you!
Response from the owner Replied: Kathleen, thank you for your kind words and for taking the time to leave a review. We appreciate your business and look forward to working with you again in the future.
Google Review
- July 08, 2019
Service took a bit longer than expected. Waited for about an hour for a return phone call when checking on my car
Response from the owner Replied: Thank you for your review, Kristen. Have a great day!
Google Review
- July 08, 2019
Response from the owner Replied: Thank you for your review, Kristen. Have a great day!
Google Review
- July 08, 2019
Response from the owner Replied: Lisa, we appreciate your for taking the time to leave a review. Thank you and have a nice summer!
Google Review
- July 07, 2019
Response from the owner Replied: Michelle, thank you for taking the time to leave a review. We appreciate your business and look forward to working with you again in the future.
Google Review
- July 07, 2019
Quick, easy experience! Excellent dealership-honest and work hard to earn your business. Thank you!
Response from the owner Replied: David, thank you for the wonderful review! Have a fantastic day!
Google Review
- July 06, 2019
Response from the owner Replied: Justin, we appreciate your for taking the time to leave a review. Thank you and have a nice summer.
Google Review
- July 06, 2019
Wonderfully expedient and very competent service. The personal touches from Darren and Perry are what sets this dealership and service dept above ALL other commercial enterprises I have dealt with in my 50 adult years. So very well run and all the folks who work there seem genuinely fond of their...
Response from the owner Replied: Thank you Marcia for the fantastic review! We are happy to hear Darren and Perry are always able to help you out and you look forward to coming in! Have a great day!
Google Review
- July 06, 2019
Response from the owner Replied: Brad, we appreciate your for taking the time to leave a review. Thank you and have a nice summer.
Google Review
- July 06, 2019
Grateful for the loaner car. Not happy with the additional charges suggested.
Response from the owner Replied: Thank you Martha for the great review! Have a great day!
Google Review
- July 05, 2019
Good people. Good service.
Response from the owner Replied: Jack, thank you for your kind words and for taking the time to leave a review. We appreciate your business and have a great day!
DealerRater Review
- July 05, 2019
I've obtained 2 vehicles from this dealership and it has always been a straight forward and delightful experience doing business with their sales and service personnel.
Google Review
- July 04, 2019
Evan Whitaker is amazing!
Response from the owner Replied: Christy, thank you for your kind words and for taking the time to leave a review. We appreciate your business and look forward to working with you again in the future.
Google Review
- July 04, 2019
Response from the owner Replied: Natalie, we appreciate your for taking the time to leave a review. Thank you and have a nice summer.
Google Review
- July 04, 2019
Response from the owner Replied: Stacy, we appreciate your for taking the time to leave a review. Thank you and have a nice summer.
Google Review
- July 04, 2019
Response from the owner Replied: Karen, Thank you for taking the time to leave a review. We appreciate your business and have a nice summer!
Google Review
- July 04, 2019
They did a excellent job and were very courteous
Response from the owner Replied: William, thank you for your kind words and for taking the time to leave a review. We appreciate your business and look forward to working with you again in the future.
Google Review
- July 03, 2019
Very pricey but excellent service.
Response from the owner Replied: Thank you for your review Jeanice!
CarGurus Review
- July 03, 2019
Still in the negotiation stage, but so far appears to be a decent dealership to work with.
Google Review
- July 03, 2019
Response from the owner Replied: Giovanna, we appreciate your for taking the time to leave a review. Thank you and have a nice summer.
Google Review
- July 02, 2019
Service was quick and easy
Response from the owner Replied: Thank you for your 5-Star review! We pride ourselves in providing our customers quick and reliable service every time! Have a wonderful day!
Google Review
- July 02, 2019
Fast, efficient service! The opportunity to get a replacement vehicle was really helpful.
Response from the owner Replied: Thank you for your review, George! We are happy to hear you're service was done in a timely manner and that you enjoyed our courtesy vehicles! We always want to make your visits as convenient as possible. We look forward to seeing you again and hope you have a great day!
Google Review
- July 02, 2019
Easy buying experience. Josh was great and am very pleased with my new car.
Response from the owner Replied: Thank you for your review, Britta! We're glad to hear you had an easy car buying experience with Josh and our dealership! We hope to continue this kind of service in the future. Enjoy your new vehicle and have a great day!
Google Review
- June 30, 2019
Had my Sprinter airbag recall performed there both times they did good work.
Response from the owner Replied: Thank you for the review on our Sprinter team!
Google Review
- June 30, 2019
Response from the owner Replied: Good morning Ophelia, we are so pleased to have met all expectations for a auto dealer. We look forward to seeing you again in the future, have a great weekend!
Google Review
- June 30, 2019
Response from the owner Replied: Thank you for the review Timothy, we look forward to seeing you again in the future. Have a great weekend and an amazing 4th of July!
Google Review
- June 30, 2019
Thank you Gill. Tremendous as usual.
Response from the owner Replied: WOW! Thank you for the review Mikey, we look forward to seeing you again in the future!
Google Review
- June 30, 2019
Never been fond of dealers but can not say enough about MB of Wilsonville... they continue to impress!
Response from the owner Replied: Thank you for the review Nick, have a great 4th!
Google Review
- June 29, 2019
Never been here but have driven by for year's.
Response from the owner Replied: Thanks for the review Rita!
Google Review
- June 29, 2019
Response from the owner Replied: WOW! Thank you for the 5-star review Dave, we hope you have a great 4th of july.
Google Review
- June 29, 2019
Excellent for a dealership. They did what I asked gave me options after they figured it out. Provided a loaner for the entire experience. Easy to work with.
Response from the owner Replied: Thank you for the review Travis, have a great day!
Google Review
- June 28, 2019
Service adviser shakshi Dodangola was excellent!! He was very knowledgeable about what was wrong with the car and provided grade A service
Response from the owner Replied: Thank you for the review Lawrence, we are so pleased to hear about Shakshi's performance. We look forward to seeing you again the in the future, have a great 4h of July!
Google Review
- June 28, 2019
Response from the owner Replied: Thank you for the review Margaret!
Google Review
- June 27, 2019
Working with Sean, Dave, Scott, and Jeff was very delightful. Family atmosphere. They are a Class Act!
Response from the owner Replied: Wow! Thank you for your review, Depan! We're pleased to hear you had a 5-star experience with Sean, Dave, Scott and Jeff! We hope to see you again soon! Have a great day!
DealerRater Review
- June 27, 2019
Very accommodating and professional. Made the buying experience stress free and enjoyable. The sales professional, Rich Heller went above and beyond expectations. I highly recommend Mercedes Benz of Wilsonville!
Google Review
- June 26, 2019
Great facility. Britt, who answered the phones today for the service group, was very pleasant and helpful. Shak (Shakshi), my service advisor, was knowledgeable and professional. They got me in and out (in a loaner) quickly. Would be 5 stars, but when I was told they could get me in today, I feel...
Response from the owner Replied: Mark, Thank you for your honest feedback. Britt & Shaksi are both great to work with. The diagnose time was an honest over site which is normally addressed. We're very sorry your unnecessary wait time. We appreciate your business and look forward to working with you again in the future.
Google Review
- June 25, 2019
People are nice, if you like the car, just be patient with them, when they know you really like the car they will lower the price.
Response from the owner Replied: Thank you for your review, Austin! We appreciate your business and hope to see you again soon! Have a great day!
Google Review
- June 25, 2019
Response from the owner Replied: Thank you for the 5-star review, Wai-yin! We hope to provide the same kind of service at your next visit! Have a great day!
Google Review
- June 25, 2019
Response from the owner Replied: Charlie, we appreciate your for taking the time to leave a review. Thank you and have a nice summer.
Google Review
- June 25, 2019
I was greeted immediately when I drove into the service bay. A representative walked me to my service advisor. My service advisor called up my information, verified the work to be done, and asked if I needed a loaner car. My service advisor provided me with his contact info and confirmed the...
Response from the owner Replied: Thank you for taking the time to leave a kind review. We appreciate your business and look forward to working with you again in the future.
DealerRater Review
- June 25, 2019
Just got home from our most recent service appointment on our Mercedes GLK C250 Bluetec. What a great dealership. Always very courteous and professional. Have never had a bad experience with this dealership. Thank you Darren James for your superb demeanor and service. Our favorite Dealership! Sid...
Google Review
- June 24, 2019
Response from the owner Replied: Jaclyn, thank you for taking the time to leave a review. We appreciate your business and look forward to working with you again in the future.
Google Review
- June 24, 2019
Great and speedy repair service and their customer service is top notch.
Response from the owner Replied: Thank you for your wonderful review, Blake. We are so pleased to hear you enjoyed your experience with our service department. We appreciate your business and look forward to seeing you again.
Google Review
- June 23, 2019
Class act
Response from the owner Replied: Matthew, We appreciate your for taking the time to leave a review. Thank you and have a nice summer.
Google Review
- June 23, 2019
Very accommodating and transparent, went out of their way to get me the car I wanted, Hillary was awsome from start to finish, love my car!!
Response from the owner Replied: Husam, thank you for the nice review for Hillary, she always does a great job from start to finish.
Google Review
- June 23, 2019
No pressure, informative, and friendly! There was a small issue with wheel vibration that they arranged to be addressed at no cost. Sales associate spent much time teaching us the controls and offered to assist at a later time, despite everything being on YouTube.Immaculate facility and easy to...
Response from the owner Replied: Thank you for your 5-star review, Keith! I'm so glad to hear our sales team here at Mercedes-Benz of Wilsonville took care of you. Enjoy your new vehicle!
Google Review
- June 22, 2019
On a recent trip from Northern California to the Portland area, our relatively new ML 350 had a check engine light come on and was not running right. We drove to Mercedes-Benz of Wilsonville; and although we didnt have an appointment and they were completely booked, they understood our situation...
Response from the owner Replied: Gilbert, thank you for stopping by our dealership and trusting us with your ML! We're glad to have earned 5 stars from you. Have a great day and safe travels!
Google Review
- June 22, 2019
Response from the owner Replied: We appreciate your for taking the time to leave a review. Thank you and have a nice summer.
Google Review
- June 22, 2019
Everyone has been so helpful and kind at Mercedes-Benz of Wilsonville every time I visit. They give quick and professional service.
Response from the owner Replied: Thank you for taking the time to leave a review. We appreciate your business and look forward to working with you again in the future.
Google Review
- June 22, 2019
Response from the owner Replied: We appreciate your for taking the time to leave a review. Thank you and have a nice summer.
Google Review
- June 21, 2019
After purchasing and leasing several new vehicles over the past five years from Mercedes-Benz of Wilsonville I decided it was finally time to take one of these vehicles to them for service. Scott Russmire did an exemplary job of both professionally and effectively addressing each issue and request I...
CarGurus Review
- June 20, 2019
Very helpful and respectful
Google Review
- June 19, 2019
Have you seen this place, the service area is clean enough to eat off of. Parts guys know there stuff and are car guys like it should be. Great selection of new and preowned cars.
Response from the owner Replied: Thank you for the input Steven, we hope your are having a great week.
Google Review
- June 19, 2019
Very professional, courteous and prompt. Even though I went to look at my car 3 times before making my decision the sales staff were awesome. I had no hassles and an outstanding salesman!
Response from the owner Replied: Thank you for taking the time to leave us a review Pamela. We truly appreciate your business and look forward to seeing you again in the future. Thank you and have an amazing day!
Google Review
- June 19, 2019
Response from the owner Replied: Thank you for the review Roger, have a great day!
Yelp Review
- June 19, 2019
Best Service Ever!!! I live and work in Los Angeles and tried to contact all the Mercedes-Benz near me but none was as helpful as the one of Wilsonville. Particularly Tom Krause (Tommy) got my deposit over the phone back in February and promised to get my Sprinter 4x4 170 by July. I was so happy...
Google Review
- June 19, 2019
This is the best dealership in the Portland area for service. Great people who do a wonderful job.
Response from the owner Replied: Thank you for the of our service department Dennis. Hope to see you again in the far future, have an amazing day!
Google Review
- June 18, 2019
Very professional, courteous and prompt. Even though I went to look at my car 3 times before making my decision the sales staff were awesome. I had no hassles and an outstanding salesman!
Response from the owner Replied: Thank you for taking the time to leave us a review Pamela. We truly appreciate your business and look forward to seeing you again in the future. Thank you and have an amazing day!
Google Review
- June 18, 2019
Amazing friendly and complete service at your doorstep.
Response from the owner Replied: Thank you for the review Jeff!
Google Review
- June 18, 2019
We purchased a certified pre-owned 2018 CLC300 from Sean yesterday. The service here was great, straightforward, and honest. We were in and out, from arrival to test drive, and through the purchase phase in about 3 hours. Recommend!
Response from the owner Replied: Kevin, thank you for your kind words. We try to make all our customers happy and feel special. have a great summer and see at your first service visit.
Google Review
- June 17, 2019
Response from the owner Replied: Thank you for the 5-star review, Kelly!
DealerRater Review
- June 17, 2019
I had a very positive experience with this dealership and would buy another vehicle from them without any reservations. Competitive pricing and knowledgeable people. Thumbs up!
Google Review
- June 16, 2019
Very nice and professional people.
Response from the owner Replied: Thank you for the 5-star review, Shell!
Google Review
- June 15, 2019
Great service, great people.
Response from the owner Replied: Thank you for the 5-star review, Patricia!
Yelp Review
- June 15, 2019
The service department is exceptional--the professionalism, expertise, and even the waiting area and amenities are first class. I can't say enough nice things about this dealership. They have earned my trust snd loyalty.
Google Review
- June 14, 2019
The folks at Mercedes-Benz of Wilsonville were super!We walked in, well drove in with our MB Sprinter RV and they were able to give her an oil change. While they completed the work, they gave us a loaner and we were able to enjoy the day in Portland.Service Manager Scott was able to arrange the...
Response from the owner Replied: Robert, thank you for leaving such a wonderful review, we love it when everything comes together and allowing us to exceed expectations. We will see you again down the road!
Google Review
- June 14, 2019
Response from the owner Replied: Thank you Cheryl for leave us a review, we really appreciate it and have a nice summer.
Google Review
- June 13, 2019
Response from the owner Replied: Jamie, thank you for taking the time to leave a review for us, we appreciate it and look forward to seeing you again.
Google Review
- June 12, 2019
Great selection, exceptional customer service and professionalism. Service always gets done on time. Never felt like they push you to buy a new car unlike MB of Portland. Always a repeat customer. Highly recommend
Response from the owner Replied: Wow! Thank you for the wonderful review and recommendation, JJ! We're thrilled to hear you continue to have 5-star experiences with us! Thank you for your loyalty! We look forward to your next visit and hope you have a great day!
Google Review
- June 12, 2019
As always, Chick gives exceptional service. It's nice to know I have someone I can count on to take care of what needs to be done to keep my vehicle in top shape. Thanks, Chick, Hunter and all members of the service team!
Google Review
- June 12, 2019
Response from the owner Replied: Thank you for your 5 star review, Guy!
Google Review
- June 12, 2019
This is top Mercedes dealership for cars and sprinters. Their staff is very knowledgeable and not pushy.
Response from the owner Replied: We appreciate your positive feedback on our dealership!
Google Review
- June 11, 2019
We took the RV in because there was a recall. The customer service was great everyone was really nice, the service was fast and complete and they even did a little extra for us and they also have a lounge filled with goodies. Thanks for a good experience
Response from the owner Replied: Katie, thank you for the 5-star review and positive feedback! We're so glad our Sprinter service team took great care of you. We look forward to seeing you again!
Google Review
- June 10, 2019
Response from the owner Replied: Thank you for the 5-star review, Alex!
Google Review
- June 10, 2019
Very nice and professional people.
Response from the owner Replied: Thank you for the 5-star review, Shell!
Google Review
- June 10, 2019
Everything worked out great for my 30,000 mile service.
Response from the owner Replied: Thank you for the 5-star review, Kevin!
Google Review
- June 10, 2019
Great public course
Response from the owner Replied: Thank you for your review, Billie! Have a great day!
Google Review
- June 10, 2019
Response from the owner Replied: Thank you for your review, Pottoti! We appreciate your business and look forward to your next visit. Have a great day!
Google Review
- June 10, 2019
Response from the owner Replied: Thank you for your 5-star review, Janice!
Google Review
- June 08, 2019
Pierre was one of the best salesmen I have ever dealt with
Response from the owner Replied: Jerry, thank you for your positive feedback on Pierre! We're so glad to hear he took great care of you. We look forward to see you again!
Google Review
- June 08, 2019
Service Dept was easy to access and make an appointment. Very efficient check in , and was offered a loaner without asking. Nice!Everything with Mercedes (re: parts and service) is expensive. Wish it wasnt. Service did a thorough inspection and I was sent a text w a link to what they observed. ...
Response from the owner Replied: Thank you Joseph for your positive feedback and loyalty to our dealership. We look forward to seeing you again!
Google Review
- June 08, 2019
Best dealership ever Really nice place to deal with
Response from the owner Replied: Wow! Thank you for the review and kind words, Vlad! We look forward to seeing you again and hope you have a wonderful day!
Google Review
- June 08, 2019
Really good service. Service completed as requested. Got new loaner car so I didnt have to wait around. At the end I asked for some help to show me how to use the parallel auto park feature and theres only one person there that knows how and he could not be found.
Response from the owner Replied: Thank you for your review, Vinh! We are pleased to hear you had a positive experience with our service department! We appreciate your business and look forward to seeing you again! Have a great day!
Google Review
- June 07, 2019
Sean, Chick, Austin and all staff were helpful, professional, knowledgeable and friendly on this service visit!
Response from the owner Replied: Thank you for the review Terry, we look forward to seeing you again in the future.
Google Review
- June 07, 2019
Trade in was done with ease and quick with no fuss. I have never been treated with such respect as a woman customer I love my GLA it is sporty and sassy and fun to drive Thankyou Brian for working with me and making the process painless
Response from the owner Replied: Wow! Thank you for the fantastic review! We are happy to hear you had such a great experience with Brian and our team! Our customers are the number one priority, so we are glad you felt respected and that the process went smoothly! We look forward to seeing you again and hope you enjoy your new GLA!
Google Review
- June 06, 2019
Response from the owner Replied: We are thrilled to have earned 5-stars! Thank you for your review, Kevin!
Google Review
- June 06, 2019
Response from the owner Replied: Thank you for the review Kristine, have a great day!
Google Review
- June 06, 2019
Great service here! Fast and convenient appointment.
Response from the owner Replied: Thank you for the review Susan, we look forward to seeing you again in the future.
Google Review
- June 05, 2019
Response from the owner Replied: Thank you for the review Vladimir, have a great day!
Google Review
- June 05, 2019
Response from the owner Replied: Thank you for the review Tom, have a great day!
Google Review
- June 05, 2019
Response from the owner Replied: Thank you for the review Kirk, have a great day!
Google Review
- June 05, 2019
After much shopping and comparing for days, I came in yesterday and bought a Certified Pre Owned Mercedes from Mercedes Benz of Wilsonville.Gil Fuchs and Sean Day were great to deal with in the internet and sales department. There was never a hint of pressure, I actually left for a bit to think...
Response from the owner Replied: Thank you for your review Chris, we hope you are enjoying your newly purchased Mercedes. Hope to see you in the service department in the future, have a great day!
Google Review
- June 05, 2019
I just really appreciate how welcome we feel when we come in. People remember us and treat us like friends. Service department kindly got me in even though I was running a bit behind schedule. They had a car ready for me, and took extra measures to ride along with me so they could experience what I...
Response from the owner Replied: WOW! We truly appreciate your business Davena. We hope to have exceeded all expectations and look forward to seeing you again in the future. Thank you and have a great day!
Google Review
- June 05, 2019
Response from the owner Replied: Thank you for the review Jacob, have a great day!
DealerRater Review
- June 05, 2019
Yesterday I had the good fortune of going to Wilsonville Mercedes after visiting another Mercedes store the day prior. I knew the car that I wanted after finding it online. Sean May helped me confirm the car availability and price and Gil Fuchs was a wealth of knowledge in showing me the car,...
Google Review
- June 04, 2019
How to make a factory recall item go away almost painlessly? Come to my house and do the work post-haste with their mobile van! Driver's airbag replaced in no time AT MY HOUSE! Sure is a great convenience as compared to taking the Sprinter into the shop.Thanks much!Steve Munch - SW Portland
Response from the owner Replied: Wow! Thank you for the fantastic review, Steve! We are glad you enjoyed our mobile Sprinter service! We appreciate your business and look forward to seeing you again! Have a wonderful day!
Google Review
- June 04, 2019
Great selection, exceptional customer service and professionalism. Service always gets done on time. Never felt like they push you to buy a new car unlike MB of Portland. Always a repeat customer. Highly recommend
Response from the owner Replied: Wow! Thank you for the wonderful review and recommendation, JJ! We're thrilled to hear you continue to have 5-star experiences with us! Thank you for your loyalty! We look forward to your next visit and hope you have a great day!
Google Review
- June 04, 2019
Our 2017 SL450 Roadster is our first Mercedes-Benz and we're really happy we found it at Mercedes-Benz of Wilsonville. M-B of WV is a superb dealership in all respects... sales, service, customer-care. I think what gives me the best feeling is knowing when I drive up for service, my SL450 will be in...
Response from the owner Replied: Peter, thank you for the wonderful review! We're so glad to hear you had a 5-star experience with our sales department and dealership! Thank you for placing your trust in us! We're here when you need us- just give us a call! We look forward to your next visit and hope you have a great day!
Google Review
- June 04, 2019
Response from the owner Replied: We are pleased to have earned 5-stars! Thank you for the review, Yuri!
DealerRater Review
- June 04, 2019
The service was very good. My only concern was that the rear tires are wearing out after 17,500 miles. The tires on my former cars lasted 45,000 to 55,000.
Google Review
- June 03, 2019
Brent and the whole crew were so great and easy to work with. They made the whole experience stress free and fun!
Response from the owner Replied: Lindsey, thank you for your 5-star review! I'm glad to hear you had a great experience with Brent and our team here.
Google Review
- June 03, 2019
Response from the owner Replied: We are glad you had a great experience with us, and hope to provide the same kind of service at your next visit! Thank you for your review, Terrell!
Google Review
- June 03, 2019
Great experience always with Brent and Dave. However, I would really appreciate if your Finance guys were a little polite. I was with my son to sign the lease documents and sadly my son didnt get a good impression of how the finance guy communicated with us.
Response from the owner Replied: Thank you for your review, Sanjay! We're happy to hear you had a great experience with Brent and Dave! We appreciate your business and look forward to seeing you again! Have a great day!
Google Review
- June 03, 2019
Amazing customer service, a dealership where everyone is smiling.
Response from the owner Replied: Denise, we appreciate you taking the time to leave us a review! Our customers are the top priority, and we always want you to feel welcome! We're happy to hear you had amazing customer service, and we hope to continue this in the future! Have a great day!
Google Review
- June 02, 2019
Best customer service from start to end. Thank you.
Response from the owner Replied: Thank you for the great review, Rosa! We're happy to hear you had great customer service, and we look forward to seeing you again! Have a wonderful day!
Google Review
- June 02, 2019
The service was outstanding. Prompt, friendly and thorough. I would highly recommend Mercedes Benz of Wilsonville.
Response from the owner Replied: We appreciate your review and recommendation, Tracy! It is wonderful to hear you had outstanding service with us! We hope to continue this level of service in the future! Have a great day!
Google Review
- June 02, 2019
Great service!!
Response from the owner Replied: Ursula, thank you for the 5-star review! We are happy to hear you had great service and a positive experience with us! We hope to provide the same level of service at your next visit. Have a wonderful day!
Google Review
- June 02, 2019
Brent and the entire team at Wilsonville Mercedes are amazing!! Get your next car from them, you will truly appreciate them and the service they provide.
Response from the owner Replied: Thank you for the great review and kind words, Avi! We appreciate your business and look forward to your future visits! Have a great day!
Google Review
- June 02, 2019
They we're able to finish sooner than expected. That was excellent.
Response from the owner Replied: Thank you for the review Marvin!
Google Review
- June 01, 2019
Great customer experience today buying our 2019 Sprinter 2500 170". Tommy great job! Your patience and experience was what helped us pick out what we wanted.
Response from the owner Replied: Jennifer, thank you for your review! We are pleased to hear you had a great experience with Tommy, and that he could find the perfect vehicle for you! We look forward to your future visits and hope you enjoy your new Sprinter!
Google Review
- June 01, 2019
Great selection, exceptional customer service and professionalism. Service always gets done on time. Never felt like they push you to buy a new car unlike MB of Portland. Always a repeat customer. Highly recommend
Response from the owner Replied: Wow! Thank you for the wonderful review and recommendation, JJ! We're thrilled to hear you continue to have 5-star experiences with us! Thank you for your loyalty! We look forward to your next visit and hope you have a great day!
Google Review
- June 01, 2019
Response from the owner Replied: Thank you for your review, Peter! We appreciate your business and hope to see you again. Have a great day!
Google Review
- June 01, 2019
If youre looking for a sprinter, do yourself a favor and go talk to Tyler Breault . We had a great car buying experience which is something I didnt think I would ever say! Tyler was helpful and knowledgeable and got us in and out in just a couple of hours! Everyone we talked to at the dealership was...
Response from the owner Replied: Sean, thank you for the wonderful review and recommendation! We're thrilled to hear you had a great car buying experience with Tyler and our team! We know purchasing a new vehicle is a big decision so we always want to make you feel at ease. We appreciate your business and look forward to your next visit! Have a great day and enjoy your new Sprinter!
Google Review
- June 01, 2019
Trade in was done with ease and quick with no fuss. I have never been treated with such respect as a woman customer I love my GLA it is sporty and sassy and fun to drive Thankyou Brian for working with me and making the process painless
Response from the owner Replied: Wow! Thank you for the fantastic review! We are happy to hear you had such a great experience with Brian and our team! Our customers are the number one priority, so we are glad you felt respected and that the process went smoothly! We look forward to seeing you again and hope you enjoy your new GLA!
Google Review
- May 31, 2019
Google Review
- May 31, 2019
What service. Brandon K. helped to secure my vehicle online without having to come in. Once I came in, the vehicle and paperwork was prepped. The entire process was seamless. My items from one vehicle were even moved from the old vehicle to the new. Their service is unmatched.
Response from the owner Replied: Wow! Thank you for the amazing review, Corey! Service is our top priority, and we are glad to hear Brandon and our team could make your experience seamless! We appreciate your business and look forward to seeing you again! Enjoy your new vehicle!
DealerRater Review
- May 31, 2019
Always courteous and responsive. Able to schedule appointment on short notice, loaner available whenever its needed and service completed as promised within the timeframe quoted
Google Review
- May 30, 2019
The only thing I noticed is they did not clean my vehicle inside and out like they usually do when I bring it in to be serviced. Kind of disappointed.
Response from the owner Replied: My apologies that your vehicle was not washed and vacuumed like it usually is. We will definitely make sure next time your vehicle is hand washed and vacuumed like it is supposed to be. We hope you come back to give us another chance Kyra, have a great day.
Google Review
- May 30, 2019
Response from the owner Replied: We are pleased to have earned 5-stars! Thank you for your review, Avi!
Google Review
- May 30, 2019
Response from the owner Replied: Teri, thank you for the wonderful review! We are glad you enjoyed your experience with us and hope to provide the same level of service at your next visit. Have a great day!
Yelp Review
- May 30, 2019
Their service department always goes above and beyond. Cannot say enough good things! Thanks Darren!
Google Review
- May 29, 2019
They sold me a car easy and fun experience
Response from the owner Replied: Colby, thank you for taking the time to leave us a review! It's nice to hear you had an easy and fun car buying experience with us! Enjoy your new vehicle and have a great day!
Google Review
- May 29, 2019
Response from the owner Replied: Valko, thank you for your review! We are happy to hear you had a 5-star experience with us! We hope to continue this level of service at your future visits. Have a great day!
Google Review
- May 29, 2019
Great service! Mercedes-Benz of Wilsonville really took care of me. They had a concierge who taught me everything about the tech in my new car while they were processing the paperwork! Amazing team! Thank you!
Response from the owner Replied: Thank you for your review, Jessica! We so glad to hear you had a great experience with us! Taylor our Product Concierge is very knowledgeable and we are happy he could show you all the exciting features in your vehicle! We look forward to seeing you again and hope you enjoy your new ride! Have a wonderful day!
Google Review
- May 29, 2019
Absolutely first class service. Arrived 1 1/2hr before my appt bur was able to drop off my van and get a loaner car w/o a problem. The whole process is very efficient.
Response from the owner Replied: Thank you for your review, Dave. Have a great day!
CarGurus Review
- May 29, 2019
Called me right away
Google Review
- May 28, 2019
Excellent service, courteous, knowledgeable and quick!
Response from the owner Replied: Thank you for your positive feedback, Ilie!
Google Review
- May 28, 2019
Response from the owner Replied: Thank you for your review, Christi! We are glad you enjoyed your experience with us and look forward to your next visit! Have a great day!
Google Review
- May 28, 2019
Response from the owner Replied: We are happy to have earned 5-stars! Thank you for the review, Xudong!
Google Review
- May 25, 2019
Response from the owner Replied: Thank you for your 5-star review, Kimberly!
DealerRater Review
- May 25, 2019
Came in for basic maintenance and discovered the tires needed to be replaced. Tires needed to be ordered and would 4 days because we were heading into the weekend but car should be ready on Tuesday, I would get a call to update me.(this was Friday). Got a call Tuesday, not all tires came in, they...
Google Review
- May 24, 2019
Excellent service! The best!!
Response from the owner Replied: Wow! Thank you for taking the time to leave a 5 star review! We look forward to working with you again. Have a great day!
Google Review
- May 24, 2019
Very good communication with setting up initial appointment , ditto when I had to reschedule. Prompt courteous service. This new mobile service was a perfect fit for me. Thank you!
Response from the owner Replied: We truly appreciate you taking the time out of your day to leave us review on your honestly opinion of our dealership. We look forward to working with you again in the future, thank you and have a great day!
Yelp Review
- May 23, 2019
Stopped by to look at a C300 for my sister in law and couldn't be happier with her recent purchase. The staff was outstanding, great customer service, got the paperwork finished quick, and sent her home in a car she has always dreamed of. Appointments aren't necessarily, super convenient.
Google Review
- May 21, 2019
Buying an AMG from Jeff Maddox at Mercedes Wilsonville has been one of the more pleasurable purchasing experiences in my life, and this is coming from someone who has purchased most of his cars from dealers owned or managed by close friends. Mercedes Wilsonville was an unknown to me when I purchased...
Response from the owner Replied: Thank you Eric for the wonderful review! We are pleased to hear Jeff was able to get you into a brand new AMG and help you through the whole process! Have a fantastic day and enjoy the new vehicle!
CarGurus Review
- May 21, 2019
The staff was friendly and helpful. The buying process plus a test drive only took a couple hours which is much better than I can say about my previous...
Google Review
- May 20, 2019
Everyone in the Service Dept. are very friendly. Chick and Scout are pretty awesome! These two go above and beyond to help out customers. Their work ethics; exceptional!
Response from the owner Replied: Zen, Very glad you had a great experience with Chick and Scout. Thank you for the review.
Google Review
- May 19, 2019
After some issues with the car we chose, MB Wilsonville gave us the option to back out. Which we did. But they went out found the identical car. Shipped it up here threw in a bunch of incentives. MBW brought us into their dealership.
Response from the owner Replied: Thank you for the five-star review James! Have a fantastic day!
Google Review
- May 19, 2019
This was by far the best car buying experience Ive had. My lease was up on my BMW so I decided to look at what Mercedes had to offer and found the perfect car at Merdedes Benz of Wilsonville. A BIG thank you to Evan Whitaker, Taylor Butsheim and James Mullins - I appreciate the time each of you...
Response from the owner Replied: Thank you for taking the time to leave us this review Lisa, we truly appreciate it. Hope you are enjoying your newly purchased Mercedes and we look forward to servicing your vehicle in the future. Have a great day!
Google Review
- May 18, 2019
Response from the owner Replied: Thank you for the five-star review Bing! Have a great day!
Google Review
- May 17, 2019
Excellent service! The best!!
Response from the owner Replied: Wow! Thank you for taking the time to leave a 5 star review! We look forward to working with you again. Have a great day!
Google Review
- May 15, 2019
I've bought 4 new cars here, had quite a bit of service done over the past 15 years. With the exception of one cheesy tacky used car salesman who is unbelievably still there, exceptionally good service on both sales and service sides.
Response from the owner Replied: Thank you for taking the time to leave us a review Ward, we truly appreciate it!
Google Review
- May 14, 2019
I had done extensive research online to find the right make and model for my wifes new car. I located the right color combo at Mercedes of Wilsonville and met Pierre, the sales associate, who could not have been nicer and more knowledgeable about the Mercedes brand. He really worked hard to make us...
Response from the owner Replied: We are so pleased to have been able to provide you with quality customer service and answer all your questions on your newly purchased Mercedes. We look forward to seeing you again in the future and hope you'll refer any of your friends to us for their vehicle interests. Thank you and have an amazing day!
Google Review
- May 13, 2019
Great efficient service!
Response from the owner Replied: Thank you for the five-star review Jerome! Have a great day!
Google Review
- May 13, 2019
Received air bag recall notice, called last week 5/6/19 (ish) set appointment - soonest date was 7/12/19 and I was a bit shocked (on the bad side). I was called today (<a week later) and they came out within the hour, on site, took care of everything quickly, very professional, clean and efficient....
Response from the owner Replied: Wow! Thank you for taking the time to leave a 5 star review, Shanna! We look forward to working with you again. Have a great day!
Google Review
- May 13, 2019
In and out quickly. Loaner car ready. Service performed accurately and within stated budget. Service agent was wonderful.
Response from the owner Replied: Thank you for the time out of your day to review our dealership. We truly appreciate your input, have an amazing day!
Google Review
- May 13, 2019
Response from the owner Replied: WOW! We are so pleased to have earned a 5-star review from you Ron, we truly appreciate your time. Thank you and have a great day.
DealerRater Review
- May 13, 2019
Gil Fuchs is the best sales rep weve ever had. We have bought several cars from him and every purchase has been a pleasurable experience.
Google Review
- May 12, 2019
I bought a used Infiniti that was near new condition even though it was 6 years old. They do not sell anything that has signs of wear. I bought it as is no warranty and when the gas gauge stop working a few days later they didn't ask any question . Just said bring it in will fix it. They gave me a...
Response from the owner Replied: Thank you for the review Jamison, we truly appreciate you taking the time out of your day to review our dealership. We look forward to serving you again in the future, have an amazing day!
Google Review
- May 12, 2019
Response from the owner Replied: Thank you for the review Soila, we appreciate you taking the time out of your day to review our dealership. Have an amazing day.
DealerRater Review
- May 11, 2019
I brought my car to this dealership to repair a window problem, & squeaks in my steering wheel and a windshield wiper. Everything was completed satisfactorily.
Google Review
- May 11, 2019
It was great experience. Would definitely come back if we have money again
Response from the owner Replied: Thank you for your input, we truly appreciate your time and input. Have an amazing day!
Google Review
- May 10, 2019
Response from the owner Replied: WOW, thank you for the 5 -start review Neeraja!
Google Review
- May 10, 2019
Great communications from Logan. Smart system to make recall repairs and mobile services.
Response from the owner Replied: Thank you for the input Jon, we truly appreciate you taking the time to review our dealership.
Google Review
- May 10, 2019
Quick and easy air bag warranty replacement at my home, saved me a drive to Wilsonville. They also showed me how to reset my service interval warning since I changed my own oil recently. I recommend trying the mobile service option.
Response from the owner Replied: Thank you for the great review Brian! We are pleased to hear Logan and his mobile team were able to get your vehicle serviced at home! Have a great day!
Google Review
- May 10, 2019
I Just purchased a used Audi TTSFrom Mercedes of Wilsonville Ore.I flew in from Sacramento and wasMet by my sales team member ;Hillary Phillips, she had been working with me via the internet and phone. I had made a verbal offer prior to flying in and the dealership honored it.There were no hidden...
Response from the owner Replied: Thank you for the review John, we appreciate your feedback. Hope you are enjoying your new Audi TTS, and look forward to being able to help you again in the near future. Have a great day!
Google Review
- May 09, 2019
What a great experience buying a car! I started online checking inventory and prices in the Portland area. They had the car I wanted. After a few email exchanges, I went to see/drive the car. Excellent service from Zach...very knowledgeable, detailed oriented, no pressure. James, in their...
Response from the owner Replied: Thank you for the review Luis, we truly appreciate you taking the time to leave us a comment on the sales department. We look forward to servicing your newly purchased vehicle in the future. Have an amazing day!
Google Review
- May 09, 2019
Top notch. They helped me get a new fob key, for my old sprinter. Fastest turnaround possible, I think. Friendly, professional, and easy. Parts counter did an excellent job, got key in one day and coordinated with Nathan the sprinter guy to do the programming same day. Great job, thanks.
Response from the owner Replied: Thank you for your review Dale, we truly appreciate your time and input. Have a joy filled day!
Google Review
- May 08, 2019
True master of their craft! The Wilsonville service department runs like a Mercedes Benz!On time and done right! When something does go wrong, they own it and make it right !Michael Stone is an execptional service advisor. Scott Farmer, the service manager found time to listen to me.Thank you all...
Response from the owner Replied: Thank you for the five-star review Dieter! We are pleased to hear Michael and Scott were able to assist you during your recent visit! Have a great day!
Google Review
- May 08, 2019
We purchased an RV from a local shop. The vehicle has issues with the seat belts. They made the appointment with Wilsonville MB. Our experience with the staff was very good. Friendly and efficient process, and quality work.
Response from the owner Replied: Thank you for the 5-star review Steve, we truly appreciate your feedback. Look forward to servicing your van in the future, have an amazing day!
Google Review
- May 08, 2019
Response from the owner Replied: Wow! Thank you for taking the time to leave a 5 star review, Jim! We look forward to working with you again. Have a great day!
Google Review
- May 07, 2019
Service dept is prompt and efficient
Response from the owner Replied: Wow! Thank you for taking the time to leave a 5 star review, David! We are thrilled you had an exceptional experience in our service department and we look forward to working with you again. Have a great day!
Google Review
- May 07, 2019
The people are super helpful and the service was excellent,the loaner car was beautiful c300 all white on the outside black in the inside,it was a great place to have the car serviced.
Response from the owner Replied: Thank you so much for your great review, Richard. We appreciate your business and look forward to seeing you again. Have a great day!
Google Review
- May 07, 2019
The team at Mercedes-Benz of Wilsonville continually provides me with top-grade service from small to large issues. They consistency treat me with respect, listen to my concerns, and make me feel like a valued customer. There's definitely a reason I keep coming back to them for service and repairs.
Response from the owner Replied: We truly appreciate you taking the time to leave us such a heartfelt review Jason, were delighted to have made such a positive impact on you and your car servicing experience. We look forward to seeing you again in the future, thank you and have an amazing day!
DealerRater Review
- May 07, 2019
My only negative is the greasy fingerprints left on the door post and headliner. I just had this car detailed the day before I brought it in. Dont know why technicians cant learn to keep dirt and grease out of the passenger area. I would have brought it back immediately but was well on my way home ...
Yelp Review
- May 07, 2019
Had car trouble this morning. I called Mercedes, they told me to come right in. Gave me a loaner and was in my way. Excellent customer serviceA+++ 5*****
CarGurus Review
- May 07, 2019
Google Review
- May 06, 2019
Excellent service!I was a customer of another dealership for years but when they refused to provide a loaner for a routine service I decided it was time to find another provider. Mercedes Benz of Wilsonville welcomed me and made my experience easy, seamless and stress free! Giving me a brand new C...
Response from the owner Replied: We truly appreciate you taking the time to leave us such a heartfelt review Ron, were delighted to have made such a positive impact on you and your car servicing experience. We look forward to seeing you again in the future, thank you and have an amazing day!
Google Review
- May 06, 2019
Arrived at the Dealership and was met at the service bay as soon as I drove up.The representative was polite and professional.My vehicle was Immediately serviced and I was out the door in less than an hour
Response from the owner Replied: Thank you Keith for the five-star review! Have a great day!
DealerRater Review
- May 06, 2019
I moved my service on our Mercedes Benz 3500 Sprinter motor home from McCoy to Wilsonville because I was not satisfied with the service. I am very pleased with the from Willsonville. I have recommended other Mercedes Benz 3500 Sprinter owners to consider moving their sevice to our location.
Google Review
- May 04, 2019
Mobile service was fantastic! On time and great guys.
Response from the owner Replied: Thank you for the five-star review Steven! Have a great day!
Google Review
- May 03, 2019
Response from the owner Replied: Lance, thank you so much for the 5 star review!
CarGurus Review
- May 03, 2019
Very good auto dealer! My salesman, Evan, was very informative, jovial and kept me up to date on all details of the sale. The auto had just come in from a...
Google Review
- April 30, 2019
Response from the owner Replied: Jim, thank you for taking the time to leave us a review! We are so pleased to have earned 5-stars and hope to provide the same level of service at your next visit! Have a great day!
Google Review
- April 29, 2019
Response from the owner Replied: Thank you for your review, Valentin! We appreciate your business and look forward to seeing you again! Have a great day!
Google Review
- April 29, 2019
Lara and Dave = Exceptional! Wonderful experience at @MercedesofWilsonville.Thank youJBWest Linn, Ore.
Response from the owner Replied: WOW! Thank you for such a fantastic review, John. We are so pleased to hear that you enjoyed your experience with Laura and Dave. We look forward to seeing you again. Have a great day!
Google Review
- April 28, 2019
Our vehicle concierge rep, Taylor, was outstanding. The computer systems (phone, navigation, and everything else) on our new car was a bit overwhelming. Taylor explained everything in an easy to understand manner and was extremely helpful. We left the dealership with a much better grasp of how to...
Response from the owner Replied: Thank you for the wonderful review, David! We are so glad to hear you had a 5-star experience with Taylor and that he explained all of the features for you! He has been a wonderful addition to our team and we are very lucky to have him! We appreciate your business and hope you enjoy all of the exciting features on your new vehicle! Have a great day!
Google Review
- April 28, 2019
The VanCare Mobile service is fantastic. My Sprinter van Driver-side airbag was recalled and needed replacement. When I initially called the service department appointments were 6-8 weeks out, so I reluctantly pushed out the date to bring my van in to coordinate with my next service that was due 4...
Response from the owner Replied: We are pleased to hear that you enjoy the Vancare mobile service for our sprinter department. We look forward to serving you again in the future, thank you and have a great day.
Google Review
- April 28, 2019
I keep coming to Wilsonville Mercedes because of wonderful sales staff. I have worked with Gil and Dave for years and am never disappointed.
Response from the owner Replied: Thank you for your review, Jeff. We appreciate your loyalty to our dealership and are so pleased to hear you enjoy our sales team. We look forward to seeing you again. Have a great day!
Google Review
- April 28, 2019
Lara handled a long-distance purchase well. The detail folks did a substandard job and hid a stained floor mat. Finance ran my credit even though I paid cash.
Response from the owner Replied: Thank you for taking the time to leave a review, Robert! It was a pleasure getting to work with you, no distance is too great to give quality service. We will be following up with our detail department about the hidden flaw, thank you for bringing that to our attention. We hope you are loving your new ride, and we look forward to seeing you again soon. Have a great day!
Google Review
- April 27, 2019
Made an appointment to test drive with Sean, but he had some personal matters to attend to and introduced Lara to help us instead. She was very helpful and patient with us, even brought out a service technician to answer a few in-depth questions. After 3 test drives in a row, we were sold. Scott...
Response from the owner Replied: Wow, Joy! Thank you for your wonderful review! We are glad to hear you had such a positive experience with Lara, Scott and Taylor! We know purchasing a new vehicle is a big decision, and we always want to make it a smooth, enjoyable and pressure-free experience! We're here when you need us- feel free to reach out if you need anything! We appreciate your business and look forward to seeing you again! Enjoy your new vehicle and have a great day!
Google Review
- April 27, 2019
Response from the owner Replied: We are so happy to have earned 5-stars! Thank you for your review, Gabriela!
Google Review
- April 27, 2019
Great service!
Response from the owner Replied: Thank you for your review, Sean! We are glad to hear you experienced great service with us! We appreciate your business and look forward to seeing you again! Have a wonderful day!
Google Review
- April 26, 2019
Response from the owner Replied: We appreciate you taking the time out of your day to leave us a review, Terry! We're pleased you had a 5-star experience with us and hope to provide the same kind of service at your future visits. Have a great day!
Google Review
- April 26, 2019
Response from the owner Replied: Thank you for the review, Kathy! We are glad you enjoyed your experience with us and look forward to seeing you again! Have a great day!
Edmunds.com - Service Review
- April 26, 2019
Good people, service and amenities
Google Review
- April 24, 2019
Response from the owner Replied: Thank you for the review Sandy! Have a great day.
Google Review
- April 24, 2019
The VanCare Mobile service is fantastic. My Sprinter van Driver-side airbag was recalled and needed replacement. When I initially called the service department appointments were 6-8 weeks out, so I reluctantly pushed out the date to bring my van in to coordinate with my next service that was due 4...
Response from the owner Replied: We are pleased to hear that you enjoy the Vancare mobile service for our sprinter department. We look forward to serving you again in the future, thank you and have a great day.
Google Review
- April 23, 2019
Mobile service call was great! Luke & Logan got my recalled part replaced in my driveway and were out of there within 15 minutes. Thank you.
Response from the owner Replied: Luke, we appreciate you taking the time to leave us a review! We are glad to hear you enjoyed our Mobile Sprinter service and are pleased Luke and Logan were able to get everything done in a timely manner! Have a great day!
Google Review
- April 23, 2019
Response from the owner Replied: We are so pleased to have earned 5-stars! Thank you for your review, Suzanne!
Google Review
- April 23, 2019
Great experience!
Response from the owner Replied: Thank you for the review Matt!
Yelp Review
- April 23, 2019
The VanCare Mobile service is fantastic. My Sprinter van Driver-side airbag was recalled and needed replacement. When I initially called the service department they were 6 weeks out, so I made an appointment to bring my van in. I was very surprised to be called by Logan, he was going to be in the...
Google Review
- April 22, 2019
Response from the owner Replied: We are so pleased to have earned 5-stars! Thank you for your review James!
Google Review
- April 21, 2019
I had a very pleasant expereince from here. Our salesperson, Pierre, was very friendly and professional. Everything went smoothly. Highly recommended!
Response from the owner Replied: Kyle, thank you for your wonderful review and recommendation! We are glad to hear you had a smooth experience with Pierre and our dealership! We look forward to your next visit and hope you enjoy your new vehicle! Have a great day!
Google Review
- April 20, 2019
Great service! Sean was very helpful, brian as well. Thanks guys.
Response from the owner Replied: Thank you for your review! We are pleased to hear you had a great experience with Sean, Brian and our dealership! We appreciate your business and hope to see you again soon! Have a wonderful day!
Google Review
- April 20, 2019
Response from the owner Replied: Wow! Thank you so much for taking the time to leave a 5 star review, Andrew! We are thrilled you had an exceptional experience at our dealership. We look forward to working with you again, have a great day!
Google Review
- April 19, 2019
Response from the owner Replied: Wow! Thank you so much for taking the time to leave a 5 star review, Sylvia! We are thrilled you had an exceptional experience at our dealership. We look forward to working with you again, have a great day!
Google Review
- April 19, 2019
Response from the owner Replied: Wow! Thank you so much for taking the time to leave a 5 star review, Bill! We are thrilled you had an exceptional experience at our dealership. We look forward to working with you again, have a great day!
Google Review
- April 18, 2019
Quick, easy, friendly and competent.
Response from the owner Replied: Thank you for the review Joe, we truly appreciate the feedback.
Google Review
- April 18, 2019
Response from the owner Replied: We truly appreciate you taking the time out of your day to review our dealership Brent. Thank you and have a nice day!
Google Review
- April 18, 2019
Response from the owner Replied: Thanks for the review Adrian!
Google Review
- April 18, 2019
Was very please with dealership. Our salesman Josh Rice was very helpfull working to get us what we wanted. Love our new car and would recommend Josh and the dealership.
Response from the owner Replied: We truly appreciate you taking the time out of your day to leave us a review Don. We love the input on Josh's performance and look forward to servicing your newly purchased Mercedes in the future. Thank you and have a great day!
Google Review
- April 18, 2019
Great service!
Response from the owner Replied: Thank you for your review, Lisa! We are happy to hear you enjoyed your experience with us, and hope to provide the same level of service at your next visit! Have a great day!
Google Review
- April 17, 2019
One of the best service departments I have ever delt with. Very helpful.
Response from the owner Replied: Thank you for the wonderful review L Madsen! We are so happy to hear you had a great experience with our service department, and hope to provide the same kind of service at your next visit! Have a fantastic day!
DealerRater Review
- April 16, 2019
Great experience with the down to earth excellent professionals at Mercedes-Benz of Wilsonville. Its worth driving the extra miles to work with folks who are truly happy to have your business. Ive dealt with a lot of Benz dealerships over the years and by far theyre the best in the greater...
Google Review
- April 16, 2019
Overall super positive experience. Staffs are friendly and nice specifically Rich, thank you!
Response from the owner Replied: Thank you for the wonderful review Boon! Have a great day!
Google Review
- April 15, 2019
One of the best service departments I have ever felt with. Very helpful.
Response from the owner Replied: Thank you for the wonderful review L Madsen! We are so happy to hear you had a great experience with our service department, and hope to provide the same kind of service at your next visit! Have a fantastic day!
Google Review
- April 15, 2019
Response from the owner Replied: Thank you for the great review Katherine! Have a fantastic day!
Google Review
- April 14, 2019
Response from the owner Replied: We are so happy to have earned 5-stars! Thank you for the review, Antonio!
Google Review
- April 13, 2019
Response from the owner Replied: Thank you for the review! We are glad you enjoyed your experience with our dealership and look forward to seeing you again! Have a great day!
Google Review
- April 12, 2019
You guys are terrific. Stopped in this morning, you gave us a loaner and fixed the problem. We had our car back early afternoon. Thanks.
Response from the owner Replied: Jerry, thank you for the kind review! We are so happy to hear you had a 5-star experience with us and enjoyed the courtesy vehicle during your service! We always want to get you're vehicle fixed and back to you in a timely manner, and are so glad we met this standard for you! We look forward to your next visit and hope you have a great day!
Google Review
- April 12, 2019
My Van has been having an intermittent but persistent problem. Wilsonville Mercedes took the time too listen too my issues and more importantly the time too thoroughly troubleshoot the issue. They told me they did not just want too keep throwing parts at the problem but truly fix it. The Van has...
Response from the owner Replied: Wow! Thank you for the great review, James! We are so pleased you had such a positive experience with our service department! We know how frustrating car problems can be and want to do everything we can to solve the problem get you back on the road! We are glad your advisor took the time to listen to your vehicle and hopefully get everything solved for you! Feel free to reach out if you continue to have any issues with the vehicle. We appreciate your business and hope you have a great day!
Google Review
- April 11, 2019
Response from the owner Replied: Thank you for the review, Starr! We are glad that you enjoyed your experience with us and look forward to your next visit! Have a great day!
Google Review
- April 11, 2019
Awesome, service! Great communication through the entire process.
Response from the owner Replied: Thank you for the wonderful review, John! We are so glad you had an awesome experience with us and received great communication throughout the process! We hope to provide the same level of service at your next visit!
Google Review
- April 11, 2019
Response from the owner Replied: We are so happy to have earned 5-stars! Thank you for the review, Cameron!
Google Review
- April 10, 2019
Response from the owner Replied: Thank you for the great review, Andy! We are so pleased to have earned 5-stars! We appreciate your business and look forward to your next visit! Have a wonderful day!
Google Review
- April 09, 2019
Response from the owner Replied: Thank you Erkan for the five star review! Have a great day!
Google Review
- April 09, 2019
Response from the owner Replied: Nicole, thank you for taking the time out of your day to leave us a review! We are so pleased to have earned 5-stars and hope to provide the same level of service in the future! Have a wonderful day!
Google Review
- April 08, 2019
I keep coming to Wilsonville Mercedes because of wonderful sales staff. I have worked with Gil and Dave for years and am never disappointed.
Response from the owner Replied: Thank you for your review, Jeff. We appreciate your loyalty to our dealership and are so pleased to hear you enjoy our sales team. We look forward to seeing you again. Have a great day!
DealerRater Review
- April 07, 2019
Daren in service department is the best Great Job would recommend this dealer ship to any one my next car will come from this dealership
Google Review
- April 06, 2019
Wonderful service, great amenities, a 5 Star class service.
Response from the owner Replied: Thank you for the five-star review Patrick! Have a great day!
Google Review
- April 05, 2019
I love Mercedes
Response from the owner Replied: Thank you for the five-star review Zher! Have a wonderful day!
DealerRater Review
- April 05, 2019
Awesome transaction start to finish Best car buying experience I Ive ever had... Im in love with my new car. I highly recommend it Mercedes Benz of Wilsonville See Rich!
Google Review
- April 05, 2019
I love Mercedes
Google Review
- April 04, 2019
Very professional and customer focused service. I highly recommend this dealership.
Response from the owner Replied: Thank you for your review and recommendation, Chris! We are pleased to hear you had a positive experience with our service department and hope to continue this level of service in the future! We appreciate your business and look forward to seeing you again! Have a wonderful day!
Google Review
- April 04, 2019
Great experience there, went with the aunt to purchase her first Benz and man she loves it. the service was great and they threw in some goodies.
Response from the owner Replied: Thank you for the five-star review J! Have a great day and enjoy the new vehicle!
Google Review
- April 03, 2019
Response from the owner Replied: Thank you for your review, Mike. We appreciate your business and look forward to seeing you again. Have a great day!
Google Review
- April 02, 2019
Response from the owner Replied: Thank you for the 5-star review, Alfonso! We appreciate your business and look forward to seeing you again in the future! Have a wonderful day!
Google Review
- April 01, 2019
We went to Mercedes Benz a little over a year ago and had the pleasure of meeting Zach. We ended up going with another car, however we remembered our interaction with Zach. And when we returned yesterday, to our delight, Zach was still there and this time we ended up leaving with a vehicle. Zach is...
Response from the owner Replied: Thank you for the heartfelt review on your expierience with Zach. We truly appreciate you taking the time to leave us input on our sales department. We look forward to helping you with your next car purchase in the future. Thank you and have a great day.
DealerRater Review
- April 01, 2019
The appointment was at my convenience not the service center. Everyone was courteous and friendly. Price and time for completion was consistent with the estimate.
DealerRater Review
- April 01, 2019
Always a great experience. I feel at ease at Mercedes Benz Wilsonville. I know they care about me and my Mercedes I just love that they clean my car after service. And they remember my name Jena is an asset to the service department Everyone is so helpful too And the cost for repairs was very...
Google Review
- March 31, 2019
Response from the owner Replied: Thank you, Selam, for taking the time to leave us a review! Have a great day!
Google Review
- March 31, 2019
Response from the owner Replied: Thank you for your review, Gennady. We appreciate your business and look forward to seeing you again. Have a great day!
Google Review
- March 31, 2019
We had an amazing experience buying a used RAV4 at Mercedes-Benz of Wilsonville. The whole atmosphere is so much more relaxed and pleasant than many other dealerships. Evan, our sales person, was personable, genuinely interested in who we were as customers, and a pleasure to work with. My only...
Response from the owner Replied: Thank you so much for taking the time to leave us such a wonderful and kind worded review. We are so pleased to hear that you enjoyed our dealership and our lounge. We do apologize that your paper work process seemed rushed. We do care to take our time with each guest and look forward to seeing you again soon. Have a fantastic experience with your new to you RAV4!
CarGurus Review
- March 31, 2019
Lara Brunstrom is fantastic. Although Im still shopping and didnt purchase the vehicle I looked at with her, if another one came up, Id happily purchase from...
Google Review
- March 31, 2019
Lara and Dave = Exceptional! Wonderful experience at @MercedesofWilsonville.Thank youJBWest Linn, Ore.
Response from the owner Replied: WOW! Thank you for such a fantastic review, John. We are so pleased to hear that you enjoyed your experience with Laura and Dave. We look forward to seeing you again. Have a great day!
Google Review
- March 30, 2019
Response from the owner Replied: Thank you for your review, Brenda. We appreciate your business and look forward to seeing you again soon. Have a great day!
Google Review
- March 30, 2019
Response from the owner Replied: Thank you for the review Glenn.
Google Review
- March 30, 2019
Had an excellent experience at wilsonville Mercedes dealership. Brandon king helped us with our new mercedes. He is pleasant to work with, was very honest in helping us with our choices, took the time, never pushed us (we had a bad experience at another Mercedes dealership in the past where the guy...
Response from the owner Replied: Thank you for the amazing review Silpa, we truly appreciate the feedback. We hope you are loving your newly purchased vehicle, we cant wait to service this vehicle in the future! Have an amazing day!
Google Review
- March 28, 2019
What a great experience! The financing makes me the most nervou but Brian Revord did an amazing job walking me though the paperwork. Love our new car and the customer service!
Response from the owner Replied: Thank you Andrya for the fantastic review! I am glad you were able to have a great experience when purchasing and Brian was able to answer all of your questions! Have a great day and enjoy the new vehicle!
Google Review
- March 28, 2019
Response from the owner Replied: Thank you for the review Erika, we truly appreciate your feedback!
Google Review
- March 28, 2019
Wilsonville Mercedes mobile service removed and replaced the passenger airbag under a Mercedes recall. Logan and his technician did a great job. Our motorhome is on a Sprinter chassis and being able to have the service team come to our house is a fantastic new service.
Response from the owner Replied: We truly appreciate your feedback on our mobile services. Thank you and have a great day!
Google Review
- March 27, 2019
Response from the owner Replied: Thank you for the review Terry, have a great day!
Google Review
- March 27, 2019
Response from the owner Replied: Thank you for your review, Sean! We are pleased to have earned 5-stars! Have a great day!
Edmunds.com - Sales Review
- March 27, 2019
I've purchase my gle 43 thru Wilsonville Mercedes I couldn't have asked for a better experience.. from sales people to management everyone were very pleasant, welcoming and enjoyed working with them . I wouldn't hesitate to go back for my next purchase. They also beat any price in town which made...
Google Review
- March 27, 2019
Response from the owner Replied: Thank you for the 5-star review, Alfonso! We appreciate your business and look forward to seeing you again in the future! Have a wonderful day!
Google Review
- March 26, 2019
Service department took care of our concern about a rattle in the ceiling and did the repair and we are very happy with your professionalism!Mary and Art
Response from the owner Replied: Thank you Mary for the five-star review! We are pleased you had a great time while in with us for service! Have a great day!
Google Review
- March 26, 2019
Again I was very satisfied with the service I received at Mercedes Benz at Wilsonville. Service agent Scott was courteous and helpful. He explained what was done. Waiting is not an issue. The waiting area is comfortable and the hostess makes sure you are satisfied with the drinks and treats that are...
Response from the owner Replied: Thank you for your review, Helga. We are so pleased to hear that you had a wonderful experience with Darren and our dealership. We appreciate your business and look forward to seeing you again. Have a great day!
DealerRater Review
- March 26, 2019
The customer service was amazing and everyone was very pleasant and welcoming.. Scott was amazing and very helpful assisting me with my purchase of Gle 43.. he was Very informative and work with me every step of the way to make sure I was satisfied with my decision ... These guys exceeded my...
Google Review
- March 26, 2019
Lara was wonderful to work with in our car purchases. We met her on a visit to get our GLE serviced. We told her that we were looking at possibly purchasing an E400 coupe. We told her the options and color we wanted. At that time they didnt have the car we were looking to purchase. She took our...
Response from the owner Replied: Chad, we are thrilled to hear about your buying experience with Lara. Thank you for the review, have a great day!
DealerRater Review
- March 25, 2019
Mercedes of Wilsonville Service Team came on site where I was working and replaced the airbags. They tried very hard to work around my schedule to get the recall done and got the job done quick . Thanks guys!
Google Review
- March 25, 2019
Service department at Mercedes Wilsonville is exceptional. They get me in and out quickly, the lounge is clean and has pretty much anything you would want as you wait for your vehicle. Only issue I've had is the the gentleman that supports their Mbrace conceirge service is not available often and...
Response from the owner Replied: Thank you Jeff for the great review! We are happy to hear that service was able to get you in and out quickly! I will pass your name over to our Mbrace concierge and have him follow up with you! Have a great day!
DealerRater Review
- March 24, 2019
The entire car buying experience was fantastic! Zachary was anything but a salesperson, he was fun and knowledgeable. Everyone was so friendly, and made the whole process a great experience.
Google Review
- March 23, 2019
Response from the owner Replied: Thank you Devon for the wonderful review! Have a great day!
Google Review
- March 23, 2019
Response from the owner Replied: Michael thank you for the fantastic review! Have a great day!
Google Review
- March 23, 2019
What a great experience! The financing makes me the most nervou but Brian Revord did an amazing job walking me though the paperwork. Love our new car and the customer service!
Response from the owner Replied: Thank you Andrya for the fantastic review! I am glad you were able to have a great experience when purchasing and Brian was able to answer all of your questions! Have a great day and enjoy the new vehicle!
Google Review
- March 23, 2019
Fun and easy experience. Came in when they were closed and Josh still took us in. They are very knowledgeable on all their vehicles and very patient with everything. Main thing was he was very genuine about our interest rather than pushing the sale. Will be coming back here just for Josh with any...
Response from the owner Replied: Thank you Raymond for the five-star review! We are pleased to hear you had a great experience with Josh in our sales department! Have a great day!
Google Review
- March 23, 2019
Used the mobile service and they completed the service in 15 minutes while I was at lunch. It was awesome and convenient.
Response from the owner Replied: Thank you for leaving us this little review on our newly launched mobile service, we look forward to servicing you again in the future. Have an amazing day!
Google Review
- March 22, 2019
Great detail job, made my 14 year old SL500 look like new again.
Response from the owner Replied: Thank you William for the great review! Have a great day!
Google Review
- March 22, 2019
Mercedes of Wilsonville's new mobile service for my Sprinter van was extremely convenient and efficient. They come to wherever your van is and do the service on site. Logan and Lucas came by during my preferred time to do a 20 minute airbag recall service and I never had to leave home. Normally this...
Response from the owner Replied: Thank you Steve for the wonderful review! We are pleased to hear Logan and Lucas were able to provide you with our mobile service and take care of your vehicle promptly! Have a great day!
Google Review
- March 22, 2019
What a first class operation! I have purchased a few vehicles over the last year or so and love the service I receive. A special thanks to Brian Revord who made our financing and purchasing experience a breeze! Great job!
Response from the owner Replied: We appreciate you taking the time out of your day to review our dealership Jay. Thank you and have an amazing day!
Google Review
- March 21, 2019
Quick transaction and to the point. One of our better car buying experiences.
Response from the owner Replied: We truly appreciate you taking the time out of your day to review our dealership. Thank you and have an amazing day!
Google Review
- March 20, 2019
Response from the owner Replied: Thank you for the review Don, we appreciate you taking the time out of your day.
Google Review
- March 20, 2019
It w
Response from the owner Replied: Thank you for the review Paul, we appreciate your business. Have an amazing day!
Google Review
- March 20, 2019
My experience at the MB Wilsonville location was amazing and surreal. Amazing because of the level of exceptional care and service from Mark Raleigh. Surreal because of the incredibly smooth process of buying my beautiful car. The experience was not at all like any other car buying experience I...
Response from the owner Replied: Thank you Suz for the wonderful review! We are happy you had such a great experience while in with us! Have a great day!
Google Review
- March 20, 2019
Response from the owner Replied: Thank you for the review Dale, we appreciate you taking the time out of your day!
Google Review
- March 20, 2019
Excellent atention thank YouTube
Response from the owner Replied: Thank you for the review Jorge!
Google Review
- March 20, 2019
Response from the owner Replied: Thank you for the review Blake, we appreciate the feed back, have a great day!
Google Review
- March 20, 2019
Response from the owner Replied: Thank you for the review Mark, we truly appreciate your business. Have an amazing day!
Google Review
- March 19, 2019
Visited for warranty/recall work on my Sprinter, received friendly and professional customer service from Darren & the entire Service Department.
Response from the owner Replied: Thank you for the reivew Wesley, we appreciate your feedback. Hope you have a splendid day!
Google Review
- March 19, 2019
Very happy with entire experience. Mark, the MBZ sales rep was very patient and quite helpful!
Response from the owner Replied: Thank you for taking the time to review our dealership Kevin, we truly appreciate it! Have an amazing day!
DealerRater Review
- March 18, 2019
Traded in my old Mercedes for a new one. Great experience from working with Mark R. The salesman to the finance guys & the detailed. Bought a beautiful car with good trade in value on older car - great place to buy a car.
Google Review
- March 18, 2019
Response from the owner Replied: Thank you for the five-star review Christian! Have a great day!
Google Review
- March 16, 2019
Drove from Eugene for a good experience thanks.
Response from the owner Replied: Thank you for the great review Albert! Have a great day!
Google Review
- March 16, 2019
One of the best buying experiences Ive ever had at Mercedes. Jeff Maddox and his team are first rate. On day of pickup, Perry Thompson and James Mullins hit it out of the park with a stream lined process and hassle free paper signing. Highly recommend Wilsonville MBZ!
Response from the owner Replied: Thank you for the great review Adam! We are pleased Perry and James were able to help you get into your vehicle! Have a great day and enjoy the new ride!
Google Review
- March 16, 2019
I am not new to MB - this is my third, 250 4 dr. sedan when the kids were young and I needed a really safe vehicle; a beautiful (shared with hubby - or did he share it with me, hmmm); a 450 convertible (a hard top, a tan soft top AND a navy soft top - it was gorgeous - I sobbed when he sold it), and...
Response from the owner Replied: Cherie, we are so glad to hear you had a great experience while in with Darren! Have a great day!
Google Review
- March 16, 2019
Such a wonderful experience I actually look forward to taking my car in to be serviced!This service crew make me feel like Im special.
Response from the owner Replied: Thank you for the five-star review Annette! We are pleased to hear that you look forward to bringing your vehicle in to see us! Have a great day!
DealerRater Review
- March 16, 2019
Pleasant & easy going Sales person, Joshua Rice. Made me feel listened to & was very patient with my pickiness & dislikes... Didnt try to upsell. Professional & knowledgeable. Nice showroom & waiting lobby with nice snacks & beverages. I was encouraged to bring the car by anytime for a wash...
Google Review
- March 15, 2019
Response from the owner Replied: Thank you for the five-star review Julie! Have a great day!
Google Review
- March 15, 2019
I will always purchase my cars from the Wilsonville Mercedes because of their outstanding service department. This last time I had business meetings scheduled in central Oregon and they provided a loaner car so that I could make the meetings and not have to return until I was finished. It is amazing...
Response from the owner Replied: Thank you Cheryl for the fantastic review! We are pleased Shakshi was able to get your vehicle taken care of for you and we were able to get you where you needed to go in the meantime! Thanks for your business! Have a great day!
Google Review
- March 15, 2019
Response from the owner Replied: Thank you for the five-star review Deana! Have a great day!
Google Review
- March 15, 2019
Response from the owner Replied: Thank you for the five-star review Crystal! Have a great day!
Google Review
- March 15, 2019
I have been coming here for at least 5 years. The service is always exceptional. They are straight forward and never try to upsell.
Google Review
- March 14, 2019
Very impressed with the service and professionalism! I highly recommend this facility !
Response from the owner Replied: Thank you for the review Robby, we truly do appreciate you taking the time of your busy day. Have an amazing day!
Google Review
- March 14, 2019
Great Service. Logan and a tech came all the way out to my home to perform a recall! Took only a few minutes. Cant ask for better service.
Response from the owner Replied: Thank you for reviewing us and our newly set up mobile service department. We look forward to seeing you again in the future, have an amazing day.
CarGurus Review
- March 14, 2019
Lara Brunstrom at Wilsonville was very kind and helpful.
Google Review
- March 14, 2019
My experience was extremely pleasant !! service was quick thorough complete they addressed all my issues I would recommend Wilsonville Mercedes service they are number one .
Response from the owner Replied: Good morning, thank you for taking the time out of your day to leave us a heartfelt review. We look forward to seeing you again in the future, have an amazing day!
DealerRater Review
- March 14, 2019
Great Service. Logan and a tech came all the way out to my home to perform a recall! Took only a few minutes. Cant ask for better service.
Google Review
- March 13, 2019
They always do a fantastic job with the service on time as promised and good quality.Darren James is the best.
Response from the owner Replied: We truly appreciate you taking the time out of your day to review our dealership Dave, we look forward to seeing you again in the future. Thank you and have an amazing day!
Google Review
- March 13, 2019
Response from the owner Replied: Thank you for the review Christy, we truly appreciate you taking the time to do that for us. We look forward to seeing you again in the future, have a great day!
Google Review
- March 13, 2019
Response from the owner Replied: Thank you for taking the time out of your day to review our dealership, we look forward to seeing you again in the future. Have an amazing day!
Google Review
- March 13, 2019
Used the mobile service and they completed the service in 15 minutes while I was at lunch. It was awesome and convenient.
Response from the owner Replied: Thank you for leaving us this little review on our newly launched mobile service, we look forward to servicing you again in the future. Have an amazing day!
Google Review
- March 13, 2019
Love this place! Its the only place I take my Mercedes! Darrin James is a rockstar and he always takes great care of us!
Response from the owner Replied: Thank you for the review on Darren's performance Debbie, we truly appreciate you taking the time out of your day. Thank you and have an amazing day!
DealerRater Review
- March 13, 2019
2015 S 63 AMG service...Without a doubt the finest dealership I have ever been to in my life. Far exceeds my expectations. This includes any domestic auto dealership I have ever been to.
Google Review
- March 13, 2019
Good people,nice atmosphere
Response from the owner Replied: Thank you so much for your great review, Richard. We appreciate your business and look forward to seeing you again. Have a great day!
Google Review
- March 12, 2019
Response from the owner Replied: Thank you for your review, Tanya. Have a wonderful day!
Google Review
- March 11, 2019
Response from the owner Replied: Thank you for the great review Ashish! Have a great day!
Google Review
- March 10, 2019
Outstanding service come to you .
Response from the owner Replied: Thank you for your review, Rick. We appreciate your business and look forward to seeing you again. Have a great day!
Google Review
- March 09, 2019
Today I did not buy a car from Mercedes-Benz of Wilsonville probably because my 'trade-in' expectations were unrealistic. However my whole experience with both Jeff and Lara was excellent. The car I was interested in was ready to be driven when I arrived, the evaluation of my trade-in car was fast...
Response from the owner Replied: Thank you for your honest review, Guilem. We are pleased to hear that Lara and Jeff provided excellent care while you were on your car search. We hope to see you again soon. Have a wonderful day!
Google Review
- March 07, 2019
Exceptionally great service from Harry C Clair!
Response from the owner Replied: Thank you for the great review Griff! We are so glad you had a great experience with us, and we look forward to your next visit! Have an amazing day.
Yelp Review
- March 07, 2019
The process was fast and quick. I got the car I wanted and Perry was a great sales person. If you're looking for a new Mercedes check them out. They also have great coffee and snacks so that's a plus.
DealerRater Review
- March 07, 2019
Friendly and very professional service reps, and very helpful in assisting me with a new tire replacement within 24-hours. And I was given a replacement car that was new with less than 60 miles on it. I will certainly be returning to Mercedes-Benz of Wilsonville for future service on my car.
Google Review
- March 06, 2019
Response from the owner Replied: Thank you for the 5-star review! We appreciate your business and look forward to your next visit. Have a great day!
Google Review
- March 06, 2019
Response from the owner Replied: Thank you for taking the time to leave us a review, Jan and Marty! We are so pleased you had a 5-star experience with us and hope to continue providing this level of service at your future visits! Have a great day!
Google Review
- March 06, 2019
I worked with Sean Day through text and email regarding a car I saw on the website. He was very prompt in his response and very friendly. Buying the car was a breeze, they had us in and out in under two hours and service was great! I love my car!
Response from the owner Replied: Thank you for the five-star review Kelli! We are happy to hear that Sean was able to get you into the vehicle you were wanting! Have a great day and enjoy the new ride!
Google Review
- March 05, 2019
went in for service and Yelisey Tokar took care of my problems, never had such an amazing experience dealing with a dealership in my life!
Response from the owner Replied: Thank you for the five-star review Ben! We are so happy to hear you had a great experience while in with us for service! Have a great day!
Google Review
- March 05, 2019
Absolute 10 of a place to do business. The service is outstanding and I wouldn't go anywhere else. Michael in the service Department is a pleasure to work with. Michael is very compassionate, understanding and honest.
Response from the owner Replied: Thank you for the wonderful review Butch! We are pleased to hear Michael was able to help you with your service! Have a great day!
CarGurus Review
- March 05, 2019
Good experience
Google Review
- March 05, 2019
Response from the owner Replied: Thank you for your review, Rebecca. Have a great day!
Google Review
- March 04, 2019
Great team and great service!
Response from the owner Replied: Thank you for the five-star review! We are glad you had a great experience at our dealership! Have a great day!
DealerRater Review
- March 04, 2019
Lara was excellent as my sales person. Brian was equally as great doing the paperwork. It couldnt have been a smoother, more pleasant experience. Thank you all!
Google Review
- March 03, 2019
I walked into rhe building and thought, wow, "how rich is this?" But not only did they make us feel right at home, the entire staff helped us from beginning to end. And the price was really affordable for us. I definitely recommend Mercedes Benz of Wilsonville.
Response from the owner Replied: Thank you for taking the time out of your day to review our dealership Arnold, we greatly appreciate your feedback. Hope you are having a wonderful day, & we look forward to seeing you again in the future.
CarGurus Review
- March 03, 2019
Follow was great
Google Review
- March 03, 2019
They are awesome...
Response from the owner Replied: Thank you for leaving us a review, Mildred! We appreciate your business and hope to see you again soon! Have a wonderful day!
Google Review
- March 02, 2019
I had the BEST experience today(oil change) jenna is an awesome employee at Mercedes Benz. She explained everything to me ,showed me to the waiting room and came back several times to let me know the status of my car. I felt so good knowing that your company makes sure the customer is well...
Response from the owner Replied: Wow! Thank you for the BEST review Alan! We are so happy to hear that you had a 5-star experience with Jenna! She has been a great addition to our team, and we are lucky to have her as an advisor! We are pleased to hear you continue to have great service with us, and hope to keep providing this level of service in the future! We look forward to seeing you again soon! Have a wonderful day!
Google Review
- March 02, 2019
Response from the owner Replied: Good morning Doug, thank you for taking the time out of your day to review our dealership. We truly appreciate the feedback and look forward to seeing you again in the future. Have an amazing day Doug!
Google Review
- March 01, 2019
Mark Brian and the whole sales and finance department are great! Years of great service will not buy any make or model car if its not from here Mercedes are not! Thanks guys for always helping out! Even when I have trouble ina different department they go out of their way to make it right!
Response from the owner Replied: Wow! Thank you for the wonderful review, Faazan! We are so glad that Mark, Brian and our sales/finance teams have continued to give you 5-star experiences! We appreciate your loyalty and hope to see you again soon! Have an amazing day!
Google Review
- March 01, 2019
Very friendly employees and give great service. Excellent experience.
Response from the owner Replied: Thank You Kenneth for the five-star review! We are pleased to hear you had a great experience while at our dealership! Have a great day!
Google Review
- March 01, 2019
Great Service, nice people.
Response from the owner Replied: Good afternoon Ken, thank you for taking the time to leave us such a lovely review. We look forward to seeing you again in the future, have a wonderful day!
Google Review
- March 01, 2019
Response from the owner Replied: Thank you for taking the time out of your busy schedule to review our dealership, we greatly appreciate your feedback. We look forward to serving you in the future!
Google Review
- February 28, 2019
Mercedes-Benz of Wilsonville has a lot of cars to choose from. Sales consultant Zack Ellul did great job on following up with me, gave me all the information I want to know, and gave me good recommendation on which car is a better choice based on my need. I will highly recommend him to my friends....
Response from the owner Replied: Thank you for taking the time out of your day to review our dealership and Zack's performance. We look forward to seeing you and your friends in the future, have an amazing day!
Google Review
- February 28, 2019
Customer service was both friendly and professional. Job was well done and in good time too. If I had just one gripe it would be the cost was a little more than expected but hey the best things in life don't always come cheap.
Response from the owner Replied: Thank you for taking the out of your day to review our dealership, we look forward to seeing you in the future. Have a great day!
Google Review
- February 28, 2019
Perry has always made our purchasing experience wonderful. We are being treated as VIP from the moment we walked in. Its the first class experience. This is our 9th Mercedes Benz purchased from Perry. Service department staff also treated us with extra care and attention.
Response from the owner Replied: Thank you for the review, Cecilia! We are so pleased to hear you had a great experience with us and Perry and we are glad we are able to continue the wonderful five-start service for you! Have a great day!
Google Review
- February 28, 2019
Response from the owner Replied: Thank you for taking the time to review our dealership, have an amazing day!
Google Review
- February 28, 2019
Response from the owner Replied: Thank you for taking the time out of your day to review our dealership, we truly appreciate the feedback. Have an amazing day Steve!
DealerRater Review
- February 28, 2019
As always, the dealership was organized, on time, and accurate when servicing my 2012 E 350. Darren James is a top notch service advisor always courteous, knowledgeable, helpful and thorough. A real pleasure working with Darren and using Wilsonville Mercedes for any service needs for our 2...
CarGurus Review
- February 28, 2019
Happy with my purchase
Google Review
- February 27, 2019
Response from the owner Replied: Thank you for taking the time out of your day to review our dealership. Have an amazing day!
Google Review
- February 27, 2019
Response from the owner Replied: Thank you for taking the time out of your day to review our dealership, we look forward to seeing you again in the future. Have an amazing day!
DealerRater Review
- February 27, 2019
I would like to rate this Mercedes Benz team as the highest possible for such a great attention to the details, very friendly and agile response to my needs as customer! Making the difference as a dealership! Thank you to all of you! Lara/Dave/Zach
Google Review
- February 27, 2019
Response from the owner Replied: Thank you for taking the time out of your day to review our dealership. We appreciate your feedback, have an amazing day.
Google Review
- February 25, 2019
Response from the owner Replied: Carl, thank you for taking the time to leave us a review! We are so glad to have earned 5-stars and hope to provide the same kind of service at your next visit! Have a great day!
Google Review
- February 25, 2019
Response from the owner Replied: Thank you for your review, Yogseok. We appreciate your business and look forward to seeing you again. Have a wonderful day!
Google Review
- February 24, 2019
Response from the owner Replied: Thank you KePam, for your honest review. Have a great day!
Google Review
- February 24, 2019
Response from the owner Replied: Thank you for your review, Moses! We hope you have a wonderful day. We look forward to seeing you again!
Google Review
- February 24, 2019
Response from the owner Replied: Thank you for your review, Walt. Have a fantastic review!
Google Review
- February 24, 2019
Response from the owner Replied: Thank you for your 5-star review, Wendi! Have a great day!
Google Review
- February 22, 2019
Scott in Service did a remarkable job to coordinate an exhaustive recall service with our timeframeThank you Mercedes wilsonville and Scott in customer service!
Response from the owner Replied: Thank you Paula for such a wonderful review! We are so pleased to hear of your experience with Scott in our service department. Have a great day!
Google Review
- February 22, 2019
Response from the owner Replied: Thank you for your review, Tiffany. We appreciate your business and look forward to seeing you again!
Google Review
- February 22, 2019
Prompt courteous service.
Response from the owner Replied: Thank you for taking the time to leave us such a wonderful review. Have a great day!
Google Review
- February 22, 2019
Excellent service, 5 stars all the way. Their attention to detail, follow up and handing me the keys was like the old days of top service. Highly recommend this Mercedes dealer.
Response from the owner Replied: Thank you for your review, David. We are so pleased to hear that we earned 5 stars from you, and a wonderful recommendation. We appreciate your business and look forward to seeing you again. Have a great day!
Google Review
- February 22, 2019
Best place to buy a new car- excellent service, facility, and vehicle selection.
Response from the owner Replied: Wow! Thank you for the 5 star review, Jonathan! We are thrilled you had an exceptional experience at our dealership. We look forward to working with you again in the future. Have a great day!
Google Review
- February 22, 2019
I found the team at Mercedes Benz of Wilsonville to be very helpful, responsive, accommodating and efficient. I got quick answers to my inquiries, a prompt and fair offer on my car of interest and thorough assistance with the process of making lease arrangements remotely as I dont live nearby. A...
Response from the owner Replied: Thank you for taking the time out of your day to review our dealership. Have an amazing day!
Google Review
- February 21, 2019
Awesome , best mercedes car dealer in oregon
Response from the owner Replied: Thank you for your AMAZING review! We look forward to seeing you again.
Google Review
- February 21, 2019
Keep up the good customer service! It is what sets you apart.
Response from the owner Replied: Wow! Thank you for the kind review, Dustin! We aim to make customer service our core. We look forward to working with you again soon, have a great day!
DealerRater Review
- February 21, 2019
Superb assistance online and via text and in person An Easy used car buying experience ! Thank you to Brandon The dealership Is beautiful Delightful experience
Google Review
- February 20, 2019
As a first time buyer, just in walking through the door many of my fears and anxiety were lessened by the staff approach and communication. It was truly a no pressure experience. I would highly recommend going there to anyone who asks.
Response from the owner Replied: Thank you, Joe, for such a wonderful review. We are so pleased to hear of your car buying experience. We hope you are enjoying your new vehicle. we look forward to seeing you again. Have a great day!
Google Review
- February 20, 2019
Mercedes-Benz of Wilsonville has a lot of cars to choose from. Sales consultant Zack Ellul did great job on following up with me, gave me all the information I want to know, and gave me good recommendation on which car is a better choice based on my need. I will highly recommend him to my friends....
Response from the owner Replied: Thank you for taking the time out of your day to review our dealership and Zack's performance. We look forward to seeing you and your friends in the future, have an amazing day!
Google Review
- February 19, 2019
Response from the owner Replied: Wow! 5-stars?! We greatly appreciate you taking the time out of your day to leave us a review. Have an amazing day!
Google Review
- February 19, 2019
Response from the owner Replied: Thank you for the five-star review Aref! We are happy to hear you had a great experience while in with us! Have a great day!
Google Review
- February 19, 2019
Response from the owner Replied: Thank you for the five-star review Motoko! We are pleased to hear you had a great experience at our dealership!
Google Review
- February 18, 2019
So my wife and I have been looking for a new vehicle for a while and We found it at this place. We worked with Hillary in the sales department and she listened to what we wanted and believe it or not sold us a SUV that had everything we wanted plus many more features... the kicker... she sold us a...
Response from the owner Replied: Thank you for the amazing review Paul! We are happy to hear that Hillary was able to help you and your wife find a vehicle that fit your needs! Enjoy your new BMW!
Google Review
- February 18, 2019
I have had the best of experiences at this dealership. I love that a beautiful MB is always available as a loaner when I take my car in for service. My latest visit was, as usual, hassle free, with friendly, helpful people in the service department.
Response from the owner Replied: Pat, thank you for the wonderful review! We are happy to hear you had a great experience at our service department! Have a great day!