Google Review
- May 18, 2019
Google Review
- May 17, 2019
Excellent service! The best!!
Google Review
- May 15, 2019
I've bought 4 new cars here, had quite a bit of service done over the past 15 years. With the exception of one cheesy tacky used car salesman who is unbelievably still there, exceptionally good service on both sales and service sides.
Google Review
- May 14, 2019
I had done extensive research online to find the right make and model for my wifes new car. I located the right color combo at Mercedes of Wilsonville and met Pierre, the sales associate, who could not have been nicer and more knowledgeable about the Mercedes brand. He really worked hard to make us...
Response from the owner Replied: We are so pleased to have been able to provide you with quality customer service and answer all your questions on your newly purchased Mercedes. We look forward to seeing you again in the future and hope you'll refer any of your friends to us for their vehicle interests. Thank you and have an amazing day!
Google Review
- May 13, 2019
Great efficient service!
Google Review
- May 13, 2019
Received air bag recall notice, called last week 5/6/19 (ish) set appointment - soonest date was 7/12/19 and I was a bit shocked (on the bad side). I was called today (<a week later) and they came out within the hour, on site, took care of everything quickly, very professional, clean and efficient....
Google Review
- May 13, 2019
In and out quickly. Loaner car ready. Service performed accurately and within stated budget. Service agent was wonderful.
Google Review
- May 13, 2019
Response from the owner Replied: WOW! We are so pleased to have earned a 5-star review from you Ron, we truly appreciate your time. Thank you and have a great day.
DealerRater Review
- May 13, 2019
Gil Fuchs is the best sales rep weve ever had. We have bought several cars from him and every purchase has been a pleasurable experience.
Google Review
- May 12, 2019
I bought a used Infiniti that was near new condition even though it was 6 years old. They do not sell anything that has signs of wear. I bought it as is no warranty and when the gas gauge stop working a few days later they didn't ask any question . Just said bring it in will fix it. They gave me a...
Response from the owner Replied: Thank you for the review Jamison, we truly appreciate you taking the time out of your day to review our dealership. We look forward to serving you again in the future, have an amazing day!
Google Review
- May 12, 2019
Response from the owner Replied: Thank you for the review Soila, we appreciate you taking the time out of your day to review our dealership. Have an amazing day.
DealerRater Review
- May 11, 2019
I brought my car to this dealership to repair a window problem, & squeaks in my steering wheel and a windshield wiper. Everything was completed satisfactorily.
Google Review
- May 11, 2019
It was great experience. Would definitely come back if we have money again
Response from the owner Replied: Thank you for your input, we truly appreciate your time and input. Have an amazing day!
Google Review
- May 10, 2019
Response from the owner Replied: WOW, thank you for the 5 -start review Neeraja!
Google Review
- May 10, 2019
Great communications from Logan. Smart system to make recall repairs and mobile services.
Response from the owner Replied: Thank you for the input Jon, we truly appreciate you taking the time to review our dealership.
Google Review
- May 10, 2019
Quick and easy air bag warranty replacement at my home, saved me a drive to Wilsonville. They also showed me how to reset my service interval warning since I changed my own oil recently. I recommend trying the mobile service option.
Google Review
- May 10, 2019
I Just purchased a used Audi TTSFrom Mercedes of Wilsonville Ore.I flew in from Sacramento and wasMet by my sales team member ;Hillary Phillips, she had been working with me via the internet and phone. I had made a verbal offer prior to flying in and the dealership honored it.There were no hidden...
Response from the owner Replied: Thank you for the review John, we appreciate your feedback. Hope you are enjoying your new Audi TTS, and look forward to being able to help you again in the near future. Have a great day!
Google Review
- May 09, 2019
What a great experience buying a car! I started online checking inventory and prices in the Portland area. They had the car I wanted. After a few email exchanges, I went to see/drive the car. Excellent service from Zach...very knowledgeable, detailed oriented, no pressure. James, in their...
Response from the owner Replied: Thank you for the review Luis, we truly appreciate you taking the time to leave us a comment on the sales department. We look forward to servicing your newly purchased vehicle in the future. Have an amazing day!
Google Review
- May 09, 2019
Top notch. They helped me get a new fob key, for my old sprinter. Fastest turnaround possible, I think. Friendly, professional, and easy. Parts counter did an excellent job, got key in one day and coordinated with Nathan the sprinter guy to do the programming same day. Great job, thanks.
Response from the owner Replied: Thank you for your review Dale, we truly appreciate your time and input. Have a joy filled day!
Google Review
- May 08, 2019
True master of their craft! The Wilsonville service department runs like a Mercedes Benz!On time and done right! When something does go wrong, they own it and make it right !Michael Stone is an execptional service advisor. Scott Farmer, the service manager found time to listen to me.Thank you all...
Google Review
- May 08, 2019
We purchased an RV from a local shop. The vehicle has issues with the seat belts. They made the appointment with Wilsonville MB. Our experience with the staff was very good. Friendly and efficient process, and quality work.
Google Review
- May 08, 2019
Google Review
- May 07, 2019
Service dept is prompt and efficient
Google Review
- May 07, 2019
The people are super helpful and the service was excellent,the loaner car was beautiful c300 all white on the outside black in the inside,it was a great place to have the car serviced.
Response from the owner Replied: Thank you so much for your great review, Richard. We appreciate your business and look forward to seeing you again. Have a great day!
Google Review
- May 07, 2019
The team at Mercedes-Benz of Wilsonville continually provides me with top-grade service from small to large issues. They consistency treat me with respect, listen to my concerns, and make me feel like a valued customer. There's definitely a reason I keep coming back to them for service and repairs.
DealerRater Review
- May 07, 2019
My only negative is the greasy fingerprints left on the door post and headliner. I just had this car detailed the day before I brought it in. Dont know why technicians cant learn to keep dirt and grease out of the passenger area. I would have brought it back immediately but was well on my way home ...
Yelp Review
- May 07, 2019
Had car trouble this morning. I called Mercedes, they told me to come right in. Gave me a loaner and was in my way. Excellent customer serviceA+++ 5*****
CarGurus Review
- May 07, 2019
Google Review
- May 06, 2019
Excellent service!I was a customer of another dealership for years but when they refused to provide a loaner for a routine service I decided it was time to find another provider. Mercedes Benz of Wilsonville welcomed me and made my experience easy, seamless and stress free! Giving me a brand new C...
Google Review
- May 06, 2019
Arrived at the Dealership and was met at the service bay as soon as I drove up.The representative was polite and professional.My vehicle was Immediately serviced and I was out the door in less than an hour
DealerRater Review
- May 06, 2019
I moved my service on our Mercedes Benz 3500 Sprinter motor home from McCoy to Wilsonville because I was not satisfied with the service. I am very pleased with the from Willsonville. I have recommended other Mercedes Benz 3500 Sprinter owners to consider moving their sevice to our location.
Google Review
- May 04, 2019
Mobile service was fantastic! On time and great guys.
Google Review
- May 03, 2019
CarGurus Review
- May 03, 2019
Very good auto dealer! My salesman, Evan, was very informative, jovial and kept me up to date on all details of the sale. The auto had just come in from a...
Google Review
- April 30, 2019
Response from the owner Replied: Jim, thank you for taking the time to leave us a review! We are so pleased to have earned 5-stars and hope to provide the same level of service at your next visit! Have a great day!
Google Review
- April 29, 2019
Response from the owner Replied: Thank you for your review, Valentin! We appreciate your business and look forward to seeing you again! Have a great day!
Google Review
- April 28, 2019
Our vehicle concierge rep, Taylor, was outstanding. The computer systems (phone, navigation, and everything else) on our new car was a bit overwhelming. Taylor explained everything in an easy to understand manner and was extremely helpful. We left the dealership with a much better grasp of how to...
Response from the owner Replied: Thank you for the wonderful review, David! We are so glad to hear you had a 5-star experience with Taylor and that he explained all of the features for you! He has been a wonderful addition to our team and we are very lucky to have him! We appreciate your business and hope you enjoy all of the exciting features on your new vehicle! Have a great day!
Google Review
- April 28, 2019
Lara handled a long-distance purchase well. The detail folks did a substandard job and hid a stained floor mat. Finance ran my credit even though I paid cash.
Google Review
- April 27, 2019
Made an appointment to test drive with Sean, but he had some personal matters to attend to and introduced Lara to help us instead. She was very helpful and patient with us, even brought out a service technician to answer a few in-depth questions. After 3 test drives in a row, we were sold. Scott...
Response from the owner Replied: Wow, Joy! Thank you for your wonderful review! We are glad to hear you had such a positive experience with Lara, Scott and Taylor! We know purchasing a new vehicle is a big decision, and we always want to make it a smooth, enjoyable and pressure-free experience! We're here when you need us- feel free to reach out if you need anything! We appreciate your business and look forward to seeing you again! Enjoy your new vehicle and have a great day!
Google Review
- April 27, 2019
Response from the owner Replied: We are so happy to have earned 5-stars! Thank you for your review, Gabriela!
Google Review
- April 27, 2019
Great service!
Response from the owner Replied: Thank you for your review, Sean! We are glad to hear you experienced great service with us! We appreciate your business and look forward to seeing you again! Have a wonderful day!
Google Review
- April 26, 2019
Response from the owner Replied: We appreciate you taking the time out of your day to leave us a review, Terry! We're pleased you had a 5-star experience with us and hope to provide the same kind of service at your future visits. Have a great day!
Google Review
- April 26, 2019
Response from the owner Replied: Thank you for the review, Kathy! We are glad you enjoyed your experience with us and look forward to seeing you again! Have a great day!
Edmunds.com - Service Review
- April 26, 2019
Good people, service and amenities
Google Review
- April 24, 2019
Response from the owner Replied: Thank you for the review Sandy! Have a great day.
Google Review
- April 24, 2019
The VanCare Mobile service is fantastic. My Sprinter van Driver-side airbag was recalled and needed replacement. When I initially called the service department appointments were 6-8 weeks out, so I reluctantly pushed out the date to bring my van in to coordinate with my next service that was due 4...
Response from the owner Replied: We are pleased to hear that you enjoy the Vancare mobile service for our sprinter department. We look forward to serving you again in the future, thank you and have a great day.
Google Review
- April 23, 2019
Mobile service call was great! Luke & Logan got my recalled part replaced in my driveway and were out of there within 15 minutes. Thank you.
Response from the owner Replied: Luke, we appreciate you taking the time to leave us a review! We are glad to hear you enjoyed our Mobile Sprinter service and are pleased Luke and Logan were able to get everything done in a timely manner! Have a great day!
Google Review
- April 23, 2019
Response from the owner Replied: We are so pleased to have earned 5-stars! Thank you for your review, Suzanne!
Google Review
- April 23, 2019
Great experience!
Response from the owner Replied: Thank you for the review Matt!
Yelp Review
- April 23, 2019
The VanCare Mobile service is fantastic. My Sprinter van Driver-side airbag was recalled and needed replacement. When I initially called the service department they were 6 weeks out, so I made an appointment to bring my van in. I was very surprised to be called by Logan, he was going to be in the...
Google Review
- April 22, 2019
Response from the owner Replied: We are so pleased to have earned 5-stars! Thank you for your review James!
Google Review
- April 21, 2019
I had a very pleasant expereince from here. Our salesperson, Pierre, was very friendly and professional. Everything went smoothly. Highly recommended!
Response from the owner Replied: Kyle, thank you for your wonderful review and recommendation! We are glad to hear you had a smooth experience with Pierre and our dealership! We look forward to your next visit and hope you enjoy your new vehicle! Have a great day!
Google Review
- April 20, 2019
Great service! Sean was very helpful, brian as well. Thanks guys.
Response from the owner Replied: Thank you for your review! We are pleased to hear you had a great experience with Sean, Brian and our dealership! We appreciate your business and hope to see you again soon! Have a wonderful day!
Google Review
- April 20, 2019
Response from the owner Replied: Wow! Thank you so much for taking the time to leave a 5 star review, Andrew! We are thrilled you had an exceptional experience at our dealership. We look forward to working with you again, have a great day!
Google Review
- April 19, 2019
Response from the owner Replied: Wow! Thank you so much for taking the time to leave a 5 star review, Sylvia! We are thrilled you had an exceptional experience at our dealership. We look forward to working with you again, have a great day!
Google Review
- April 19, 2019
Response from the owner Replied: Wow! Thank you so much for taking the time to leave a 5 star review, Bill! We are thrilled you had an exceptional experience at our dealership. We look forward to working with you again, have a great day!
Google Review
- April 18, 2019
Quick, easy, friendly and competent.
Response from the owner Replied: Thank you for the review Joe, we truly appreciate the feedback.
Google Review
- April 18, 2019
Response from the owner Replied: We truly appreciate you taking the time out of your day to review our dealership Brent. Thank you and have a nice day!
Google Review
- April 18, 2019
Response from the owner Replied: Thanks for the review Adrian!
Google Review
- April 18, 2019
Was very please with dealership. Our salesman Josh Rice was very helpfull working to get us what we wanted. Love our new car and would recommend Josh and the dealership.
Response from the owner Replied: We truly appreciate you taking the time out of your day to leave us a review Don. We love the input on Josh's performance and look forward to servicing your newly purchased Mercedes in the future. Thank you and have a great day!
Google Review
- April 18, 2019
Great service!
Response from the owner Replied: Thank you for your review, Lisa! We are happy to hear you enjoyed your experience with us, and hope to provide the same level of service at your next visit! Have a great day!
Google Review
- April 17, 2019
One of the best service departments I have ever delt with. Very helpful.
Response from the owner Replied: Thank you for the wonderful review L Madsen! We are so happy to hear you had a great experience with our service department, and hope to provide the same kind of service at your next visit! Have a fantastic day!
DealerRater Review
- April 16, 2019
Great experience with the down to earth excellent professionals at Mercedes-Benz of Wilsonville. Its worth driving the extra miles to work with folks who are truly happy to have your business. Ive dealt with a lot of Benz dealerships over the years and by far theyre the best in the greater...
Google Review
- April 16, 2019
Overall super positive experience. Staffs are friendly and nice specifically Rich, thank you!
Response from the owner Replied: Thank you for the wonderful review Boon! Have a great day!
Google Review
- April 15, 2019
One of the best service departments I have ever felt with. Very helpful.
Response from the owner Replied: Thank you for the wonderful review L Madsen! We are so happy to hear you had a great experience with our service department, and hope to provide the same kind of service at your next visit! Have a fantastic day!
Google Review
- April 15, 2019
Response from the owner Replied: Thank you for the great review Katherine! Have a fantastic day!
Google Review
- April 14, 2019
Response from the owner Replied: We are so happy to have earned 5-stars! Thank you for the review, Antonio!
Google Review
- April 13, 2019
Response from the owner Replied: Thank you for the review! We are glad you enjoyed your experience with our dealership and look forward to seeing you again! Have a great day!
Google Review
- April 12, 2019
You guys are terrific. Stopped in this morning, you gave us a loaner and fixed the problem. We had our car back early afternoon. Thanks.
Response from the owner Replied: Jerry, thank you for the kind review! We are so happy to hear you had a 5-star experience with us and enjoyed the courtesy vehicle during your service! We always want to get you're vehicle fixed and back to you in a timely manner, and are so glad we met this standard for you! We look forward to your next visit and hope you have a great day!
Google Review
- April 12, 2019
My Van has been having an intermittent but persistent problem. Wilsonville Mercedes took the time too listen too my issues and more importantly the time too thoroughly troubleshoot the issue. They told me they did not just want too keep throwing parts at the problem but truly fix it. The Van has...
Response from the owner Replied: Wow! Thank you for the great review, James! We are so pleased you had such a positive experience with our service department! We know how frustrating car problems can be and want to do everything we can to solve the problem get you back on the road! We are glad your advisor took the time to listen to your vehicle and hopefully get everything solved for you! Feel free to reach out if you continue to have any issues with the vehicle. We appreciate your business and hope you have a great day!
Google Review
- April 11, 2019
Response from the owner Replied: Thank you for the review, Starr! We are glad that you enjoyed your experience with us and look forward to your next visit! Have a great day!
Google Review
- April 11, 2019
Awesome, service! Great communication through the entire process.
Response from the owner Replied: Thank you for the wonderful review, John! We are so glad you had an awesome experience with us and received great communication throughout the process! We hope to provide the same level of service at your next visit!
Google Review
- April 11, 2019
Response from the owner Replied: We are so happy to have earned 5-stars! Thank you for the review, Cameron!
Google Review
- April 10, 2019
Response from the owner Replied: Thank you for the great review, Andy! We are so pleased to have earned 5-stars! We appreciate your business and look forward to your next visit! Have a wonderful day!
Google Review
- April 09, 2019
Response from the owner Replied: Thank you Erkan for the five star review! Have a great day!
Google Review
- April 09, 2019
Response from the owner Replied: Nicole, thank you for taking the time out of your day to leave us a review! We are so pleased to have earned 5-stars and hope to provide the same level of service in the future! Have a wonderful day!
Google Review
- April 08, 2019
I keep coming to Wilsonville Mercedes because of wonderful sales staff. I have worked with Gil and Dave for years and am never disappointed.
Response from the owner Replied: Thank you for your review, Jeff. We appreciate your loyalty to our dealership and are so pleased to hear you enjoy our sales team. We look forward to seeing you again. Have a great day!
DealerRater Review
- April 07, 2019
Daren in service department is the best Great Job would recommend this dealer ship to any one my next car will come from this dealership
Google Review
- April 06, 2019
Wonderful service, great amenities, a 5 Star class service.
Response from the owner Replied: Thank you for the five-star review Patrick! Have a great day!
Google Review
- April 05, 2019
I love Mercedes
Response from the owner Replied: Thank you for the five-star review Zher! Have a wonderful day!
DealerRater Review
- April 05, 2019
Awesome transaction start to finish Best car buying experience I Ive ever had... Im in love with my new car. I highly recommend it Mercedes Benz of Wilsonville See Rich!
Google Review
- April 05, 2019
I love Mercedes
Google Review
- April 04, 2019
Very professional and customer focused service. I highly recommend this dealership.
Response from the owner Replied: Thank you for your review and recommendation, Chris! We are pleased to hear you had a positive experience with our service department and hope to continue this level of service in the future! We appreciate your business and look forward to seeing you again! Have a wonderful day!
Google Review
- April 04, 2019
Great experience there, went with the aunt to purchase her first Benz and man she loves it. the service was great and they threw in some goodies.
Response from the owner Replied: Thank you for the five-star review J! Have a great day and enjoy the new vehicle!
Google Review
- April 03, 2019
Response from the owner Replied: Thank you for your review, Mike. We appreciate your business and look forward to seeing you again. Have a great day!
Google Review
- April 02, 2019
Response from the owner Replied: Thank you for the 5-star review, Alfonso! We appreciate your business and look forward to seeing you again in the future! Have a wonderful day!
Google Review
- April 01, 2019
We went to Mercedes Benz a little over a year ago and had the pleasure of meeting Zach. We ended up going with another car, however we remembered our interaction with Zach. And when we returned yesterday, to our delight, Zach was still there and this time we ended up leaving with a vehicle. Zach is...
Response from the owner Replied: Thank you for the heartfelt review on your expierience with Zach. We truly appreciate you taking the time to leave us input on our sales department. We look forward to helping you with your next car purchase in the future. Thank you and have a great day.
DealerRater Review
- April 01, 2019
The appointment was at my convenience not the service center. Everyone was courteous and friendly. Price and time for completion was consistent with the estimate.
DealerRater Review
- April 01, 2019
Always a great experience. I feel at ease at Mercedes Benz Wilsonville. I know they care about me and my Mercedes I just love that they clean my car after service. And they remember my name Jena is an asset to the service department Everyone is so helpful too And the cost for repairs was very...
Google Review
- March 31, 2019
Response from the owner Replied: Thank you, Selam, for taking the time to leave us a review! Have a great day!
Google Review
- March 31, 2019
Response from the owner Replied: Thank you for your review, Gennady. We appreciate your business and look forward to seeing you again. Have a great day!
Google Review
- March 31, 2019
We had an amazing experience buying a used RAV4 at Mercedes-Benz of Wilsonville. The whole atmosphere is so much more relaxed and pleasant than many other dealerships. Evan, our sales person, was personable, genuinely interested in who we were as customers, and a pleasure to work with. My only...
Response from the owner Replied: Thank you so much for taking the time to leave us such a wonderful and kind worded review. We are so pleased to hear that you enjoyed our dealership and our lounge. We do apologize that your paper work process seemed rushed. We do care to take our time with each guest and look forward to seeing you again soon. Have a fantastic experience with your new to you RAV4!
CarGurus Review
- March 31, 2019
Lara Brunstrom is fantastic. Although Im still shopping and didnt purchase the vehicle I looked at with her, if another one came up, Id happily purchase from...
Google Review
- March 31, 2019
Lara and Dave = Exceptional! Wonderful experience at @MercedesofWilsonville.Thank youJBWest Linn, Ore.
Response from the owner Replied: WOW! Thank you for such a fantastic review, John. We are so pleased to hear that you enjoyed your experience with Laura and Dave. We look forward to seeing you again. Have a great day!
Google Review
- March 30, 2019
Response from the owner Replied: Thank you for your review, Brenda. We appreciate your business and look forward to seeing you again soon. Have a great day!
Google Review
- March 30, 2019
Response from the owner Replied: Thank you for the review Glenn.
Google Review
- March 30, 2019
Had an excellent experience at wilsonville Mercedes dealership. Brandon king helped us with our new mercedes. He is pleasant to work with, was very honest in helping us with our choices, took the time, never pushed us (we had a bad experience at another Mercedes dealership in the past where the guy...
Response from the owner Replied: Thank you for the amazing review Silpa, we truly appreciate the feedback. We hope you are loving your newly purchased vehicle, we cant wait to service this vehicle in the future! Have an amazing day!
Google Review
- March 28, 2019
Response from the owner Replied: Thank you for the review Erika, we truly appreciate your feedback!
Google Review
- March 28, 2019
Wilsonville Mercedes mobile service removed and replaced the passenger airbag under a Mercedes recall. Logan and his technician did a great job. Our motorhome is on a Sprinter chassis and being able to have the service team come to our house is a fantastic new service.
Response from the owner Replied: We truly appreciate your feedback on our mobile services. Thank you and have a great day!
Google Review
- March 27, 2019
Response from the owner Replied: Thank you for the review Terry, have a great day!
Google Review
- March 27, 2019
Response from the owner Replied: Thank you for your review, Sean! We are pleased to have earned 5-stars! Have a great day!
Edmunds.com - Sales Review
- March 27, 2019
I've purchase my gle 43 thru Wilsonville Mercedes I couldn't have asked for a better experience.. from sales people to management everyone were very pleasant, welcoming and enjoyed working with them . I wouldn't hesitate to go back for my next purchase. They also beat any price in town which made...
Google Review
- March 27, 2019
Response from the owner Replied: Thank you for the 5-star review, Alfonso! We appreciate your business and look forward to seeing you again in the future! Have a wonderful day!
Google Review
- March 26, 2019
Service department took care of our concern about a rattle in the ceiling and did the repair and we are very happy with your professionalism!Mary and Art
Response from the owner Replied: Thank you Mary for the five-star review! We are pleased you had a great time while in with us for service! Have a great day!
Google Review
- March 26, 2019
Again I was very satisfied with the service I received at Mercedes Benz at Wilsonville. Service agent Scott was courteous and helpful. He explained what was done. Waiting is not an issue. The waiting area is comfortable and the hostess makes sure you are satisfied with the drinks and treats that are...
Response from the owner Replied: Thank you for your review, Helga. We are so pleased to hear that you had a wonderful experience with Darren and our dealership. We appreciate your business and look forward to seeing you again. Have a great day!
DealerRater Review
- March 26, 2019
The customer service was amazing and everyone was very pleasant and welcoming.. Scott was amazing and very helpful assisting me with my purchase of Gle 43.. he was Very informative and work with me every step of the way to make sure I was satisfied with my decision ... These guys exceeded my...
Google Review
- March 26, 2019
Lara was wonderful to work with in our car purchases. We met her on a visit to get our GLE serviced. We told her that we were looking at possibly purchasing an E400 coupe. We told her the options and color we wanted. At that time they didnt have the car we were looking to purchase. She took our...
Response from the owner Replied: Chad, we are thrilled to hear about your buying experience with Lara. Thank you for the review, have a great day!
DealerRater Review
- March 25, 2019
Mercedes of Wilsonville Service Team came on site where I was working and replaced the airbags. They tried very hard to work around my schedule to get the recall done and got the job done quick . Thanks guys!
Google Review
- March 25, 2019
Service department at Mercedes Wilsonville is exceptional. They get me in and out quickly, the lounge is clean and has pretty much anything you would want as you wait for your vehicle. Only issue I've had is the the gentleman that supports their Mbrace conceirge service is not available often and...
Response from the owner Replied: Thank you Jeff for the great review! We are happy to hear that service was able to get you in and out quickly! I will pass your name over to our Mbrace concierge and have him follow up with you! Have a great day!
DealerRater Review
- March 24, 2019
The entire car buying experience was fantastic! Zachary was anything but a salesperson, he was fun and knowledgeable. Everyone was so friendly, and made the whole process a great experience.
Google Review
- March 23, 2019
Response from the owner Replied: Thank you Devon for the wonderful review! Have a great day!
Google Review
- March 23, 2019
Response from the owner Replied: Michael thank you for the fantastic review! Have a great day!
Google Review
- March 23, 2019
What a great experience! The financing makes me the most nervou but Brian Revord did an amazing job walking me though the paperwork. Love our new car and the customer service!
Response from the owner Replied: Thank you Andrya for the fantastic review! I am glad you were able to have a great experience when purchasing and Brian was able to answer all of your questions! Have a great day and enjoy the new vehicle!
Google Review
- March 23, 2019
Fun and easy experience. Came in when they were closed and Josh still took us in. They are very knowledgeable on all their vehicles and very patient with everything. Main thing was he was very genuine about our interest rather than pushing the sale. Will be coming back here just for Josh with any...
Response from the owner Replied: Thank you Raymond for the five-star review! We are pleased to hear you had a great experience with Josh in our sales department! Have a great day!
Google Review
- March 22, 2019
Great detail job, made my 14 year old SL500 look like new again.
Response from the owner Replied: Thank you William for the great review! Have a great day!
Google Review
- March 22, 2019
Mercedes of Wilsonville's new mobile service for my Sprinter van was extremely convenient and efficient. They come to wherever your van is and do the service on site. Logan and Lucas came by during my preferred time to do a 20 minute airbag recall service and I never had to leave home. Normally this...
Response from the owner Replied: Thank you Steve for the wonderful review! We are pleased to hear Logan and Lucas were able to provide you with our mobile service and take care of your vehicle promptly! Have a great day!
Google Review
- March 22, 2019
What a first class operation! I have purchased a few vehicles over the last year or so and love the service I receive. A special thanks to Brian Revord who made our financing and purchasing experience a breeze! Great job!
Response from the owner Replied: We appreciate you taking the time out of your day to review our dealership Jay. Thank you and have an amazing day!
Google Review
- March 21, 2019
Quick transaction and to the point. One of our better car buying experiences.
Response from the owner Replied: We truly appreciate you taking the time out of your day to review our dealership. Thank you and have an amazing day!
Google Review
- March 20, 2019
Response from the owner Replied: Thank you for the review Don, we appreciate you taking the time out of your day.
Google Review
- March 20, 2019
It w
Response from the owner Replied: Thank you for the review Paul, we appreciate your business. Have an amazing day!
Google Review
- March 20, 2019
My experience at the MB Wilsonville location was amazing and surreal. Amazing because of the level of exceptional care and service from Mark Raleigh. Surreal because of the incredibly smooth process of buying my beautiful car. The experience was not at all like any other car buying experience I...
Response from the owner Replied: Thank you Suz for the wonderful review! We are happy you had such a great experience while in with us! Have a great day!
Google Review
- March 20, 2019
Response from the owner Replied: Thank you for the review Dale, we appreciate you taking the time out of your day!
Google Review
- March 20, 2019
Excellent atention thank YouTube
Response from the owner Replied: Thank you for the review Jorge!
Google Review
- March 20, 2019
Response from the owner Replied: Thank you for the review Blake, we appreciate the feed back, have a great day!
Google Review
- March 20, 2019
Response from the owner Replied: Thank you for the review Mark, we truly appreciate your business. Have an amazing day!
Google Review
- March 19, 2019
Visited for warranty/recall work on my Sprinter, received friendly and professional customer service from Darren & the entire Service Department.
Response from the owner Replied: Thank you for the reivew Wesley, we appreciate your feedback. Hope you have a splendid day!
Google Review
- March 19, 2019
Very happy with entire experience. Mark, the MBZ sales rep was very patient and quite helpful!
Response from the owner Replied: Thank you for taking the time to review our dealership Kevin, we truly appreciate it! Have an amazing day!
DealerRater Review
- March 18, 2019
Traded in my old Mercedes for a new one. Great experience from working with Mark R. The salesman to the finance guys & the detailed. Bought a beautiful car with good trade in value on older car - great place to buy a car.
Google Review
- March 18, 2019
Response from the owner Replied: Thank you for the five-star review Christian! Have a great day!
Google Review
- March 16, 2019
Drove from Eugene for a good experience thanks.
Response from the owner Replied: Thank you for the great review Albert! Have a great day!
Google Review
- March 16, 2019
One of the best buying experiences Ive ever had at Mercedes. Jeff Maddox and his team are first rate. On day of pickup, Perry Thompson and James Mullins hit it out of the park with a stream lined process and hassle free paper signing. Highly recommend Wilsonville MBZ!
Response from the owner Replied: Thank you for the great review Adam! We are pleased Perry and James were able to help you get into your vehicle! Have a great day and enjoy the new ride!
Google Review
- March 16, 2019
I am not new to MB - this is my third, 250 4 dr. sedan when the kids were young and I needed a really safe vehicle; a beautiful (shared with hubby - or did he share it with me, hmmm); a 450 convertible (a hard top, a tan soft top AND a navy soft top - it was gorgeous - I sobbed when he sold it), and...
Response from the owner Replied: Cherie, we are so glad to hear you had a great experience while in with Darren! Have a great day!
Google Review
- March 16, 2019
Such a wonderful experience I actually look forward to taking my car in to be serviced!This service crew make me feel like Im special.
Response from the owner Replied: Thank you for the five-star review Annette! We are pleased to hear that you look forward to bringing your vehicle in to see us! Have a great day!
DealerRater Review
- March 16, 2019
Pleasant & easy going Sales person, Joshua Rice. Made me feel listened to & was very patient with my pickiness & dislikes... Didnt try to upsell. Professional & knowledgeable. Nice showroom & waiting lobby with nice snacks & beverages. I was encouraged to bring the car by anytime for a wash...
Google Review
- March 15, 2019
Response from the owner Replied: Thank you for the five-star review Julie! Have a great day!
Google Review
- March 15, 2019
I will always purchase my cars from the Wilsonville Mercedes because of their outstanding service department. This last time I had business meetings scheduled in central Oregon and they provided a loaner car so that I could make the meetings and not have to return until I was finished. It is amazing...
Response from the owner Replied: Thank you Cheryl for the fantastic review! We are pleased Shakshi was able to get your vehicle taken care of for you and we were able to get you where you needed to go in the meantime! Thanks for your business! Have a great day!
Google Review
- March 15, 2019
Response from the owner Replied: Thank you for the five-star review Deana! Have a great day!
Google Review
- March 15, 2019
Response from the owner Replied: Thank you for the five-star review Crystal! Have a great day!
Google Review
- March 15, 2019
I have been coming here for at least 5 years. The service is always exceptional. They are straight forward and never try to upsell.
Google Review
- March 14, 2019
Very impressed with the service and professionalism! I highly recommend this facility !
Response from the owner Replied: Thank you for the review Robby, we truly do appreciate you taking the time of your busy day. Have an amazing day!
Google Review
- March 14, 2019
Great Service. Logan and a tech came all the way out to my home to perform a recall! Took only a few minutes. Cant ask for better service.
Response from the owner Replied: Thank you for reviewing us and our newly set up mobile service department. We look forward to seeing you again in the future, have an amazing day.
CarGurus Review
- March 14, 2019
Lara Brunstrom at Wilsonville was very kind and helpful.
Google Review
- March 14, 2019
My experience was extremely pleasant !! service was quick thorough complete they addressed all my issues I would recommend Wilsonville Mercedes service they are number one .
Response from the owner Replied: Good morning, thank you for taking the time out of your day to leave us a heartfelt review. We look forward to seeing you again in the future, have an amazing day!
DealerRater Review
- March 14, 2019
Great Service. Logan and a tech came all the way out to my home to perform a recall! Took only a few minutes. Cant ask for better service.
Google Review
- March 13, 2019
They always do a fantastic job with the service on time as promised and good quality.Darren James is the best.
Response from the owner Replied: We truly appreciate you taking the time out of your day to review our dealership Dave, we look forward to seeing you again in the future. Thank you and have an amazing day!
Google Review
- March 13, 2019
Response from the owner Replied: Thank you for the review Christy, we truly appreciate you taking the time to do that for us. We look forward to seeing you again in the future, have a great day!
Google Review
- March 13, 2019
Used the mobile service and they completed the service in 15 minutes while I was at lunch. It was awesome and convenient.
Response from the owner Replied: Thank you for leaving us this little review on our newly launched mobile service, we look forward to servicing you again in the future. Have an amazing day!
Google Review
- March 13, 2019
Love this place! Its the only place I take my Mercedes! Darrin James is a rockstar and he always takes great care of us!
Response from the owner Replied: Thank you for the review on Darren's performance Debbie, we truly appreciate you taking the time out of your day. Thank you and have an amazing day!
DealerRater Review
- March 13, 2019
2015 S 63 AMG service...Without a doubt the finest dealership I have ever been to in my life. Far exceeds my expectations. This includes any domestic auto dealership I have ever been to.
Google Review
- March 13, 2019
Good people,nice atmosphere
Response from the owner Replied: Thank you so much for your great review, Richard. We appreciate your business and look forward to seeing you again. Have a great day!
Google Review
- March 12, 2019
Response from the owner Replied: Thank you for your review, Tanya. Have a wonderful day!
Google Review
- March 11, 2019
Response from the owner Replied: Thank you for the great review Ashish! Have a great day!
Google Review
- March 10, 2019
Outstanding service come to you .
Response from the owner Replied: Thank you for your review, Rick. We appreciate your business and look forward to seeing you again. Have a great day!
Google Review
- March 09, 2019
Today I did not buy a car from Mercedes-Benz of Wilsonville probably because my 'trade-in' expectations were unrealistic. However my whole experience with both Jeff and Lara was excellent. The car I was interested in was ready to be driven when I arrived, the evaluation of my trade-in car was fast...
Response from the owner Replied: Thank you for your honest review, Guilem. We are pleased to hear that Lara and Jeff provided excellent care while you were on your car search. We hope to see you again soon. Have a wonderful day!
Google Review
- March 07, 2019
Exceptionally great service from Harry C Clair!
Response from the owner Replied: Thank you for the great review Griff! We are so glad you had a great experience with us, and we look forward to your next visit! Have an amazing day.
Yelp Review
- March 07, 2019
The process was fast and quick. I got the car I wanted and Perry was a great sales person. If you're looking for a new Mercedes check them out. They also have great coffee and snacks so that's a plus.
DealerRater Review
- March 07, 2019
Friendly and very professional service reps, and very helpful in assisting me with a new tire replacement within 24-hours. And I was given a replacement car that was new with less than 60 miles on it. I will certainly be returning to Mercedes-Benz of Wilsonville for future service on my car.
Google Review
- March 06, 2019
Response from the owner Replied: Thank you for the 5-star review! We appreciate your business and look forward to your next visit. Have a great day!
Google Review
- March 06, 2019
Response from the owner Replied: Thank you for taking the time to leave us a review, Jan and Marty! We are so pleased you had a 5-star experience with us and hope to continue providing this level of service at your future visits! Have a great day!
Google Review
- March 06, 2019
I worked with Sean Day through text and email regarding a car I saw on the website. He was very prompt in his response and very friendly. Buying the car was a breeze, they had us in and out in under two hours and service was great! I love my car!
Response from the owner Replied: Thank you for the five-star review Kelli! We are happy to hear that Sean was able to get you into the vehicle you were wanting! Have a great day and enjoy the new ride!
Google Review
- March 05, 2019
went in for service and Yelisey Tokar took care of my problems, never had such an amazing experience dealing with a dealership in my life!
Response from the owner Replied: Thank you for the five-star review Ben! We are so happy to hear you had a great experience while in with us for service! Have a great day!
Google Review
- March 05, 2019
Absolute 10 of a place to do business. The service is outstanding and I wouldn't go anywhere else. Michael in the service Department is a pleasure to work with. Michael is very compassionate, understanding and honest.
Response from the owner Replied: Thank you for the wonderful review Butch! We are pleased to hear Michael was able to help you with your service! Have a great day!
CarGurus Review
- March 05, 2019
Good experience
Google Review
- March 05, 2019
Response from the owner Replied: Thank you for your review, Rebecca. Have a great day!
Google Review
- March 04, 2019
Great team and great service!
Response from the owner Replied: Thank you for the five-star review! We are glad you had a great experience at our dealership! Have a great day!
DealerRater Review
- March 04, 2019
Lara was excellent as my sales person. Brian was equally as great doing the paperwork. It couldnt have been a smoother, more pleasant experience. Thank you all!
Google Review
- March 03, 2019
I walked into rhe building and thought, wow, "how rich is this?" But not only did they make us feel right at home, the entire staff helped us from beginning to end. And the price was really affordable for us. I definitely recommend Mercedes Benz of Wilsonville.
Response from the owner Replied: Thank you for taking the time out of your day to review our dealership Arnold, we greatly appreciate your feedback. Hope you are having a wonderful day, & we look forward to seeing you again in the future.
CarGurus Review
- March 03, 2019
Follow was great
Google Review
- March 03, 2019
They are awesome...
Response from the owner Replied: Thank you for leaving us a review, Mildred! We appreciate your business and hope to see you again soon! Have a wonderful day!
Google Review
- March 02, 2019
I had the BEST experience today(oil change) jenna is an awesome employee at Mercedes Benz. She explained everything to me ,showed me to the waiting room and came back several times to let me know the status of my car. I felt so good knowing that your company makes sure the customer is well...
Response from the owner Replied: Wow! Thank you for the BEST review Alan! We are so happy to hear that you had a 5-star experience with Jenna! She has been a great addition to our team, and we are lucky to have her as an advisor! We are pleased to hear you continue to have great service with us, and hope to keep providing this level of service in the future! We look forward to seeing you again soon! Have a wonderful day!
Google Review
- March 02, 2019
Response from the owner Replied: Good morning Doug, thank you for taking the time out of your day to review our dealership. We truly appreciate the feedback and look forward to seeing you again in the future. Have an amazing day Doug!
Google Review
- March 01, 2019
Mark Brian and the whole sales and finance department are great! Years of great service will not buy any make or model car if its not from here Mercedes are not! Thanks guys for always helping out! Even when I have trouble ina different department they go out of their way to make it right!
Response from the owner Replied: Wow! Thank you for the wonderful review, Faazan! We are so glad that Mark, Brian and our sales/finance teams have continued to give you 5-star experiences! We appreciate your loyalty and hope to see you again soon! Have an amazing day!
Google Review
- March 01, 2019
Very friendly employees and give great service. Excellent experience.
Response from the owner Replied: Thank You Kenneth for the five-star review! We are pleased to hear you had a great experience while at our dealership! Have a great day!
Google Review
- March 01, 2019
Great Service, nice people.
Response from the owner Replied: Good afternoon Ken, thank you for taking the time to leave us such a lovely review. We look forward to seeing you again in the future, have a wonderful day!
Google Review
- March 01, 2019
Response from the owner Replied: Thank you for taking the time out of your busy schedule to review our dealership, we greatly appreciate your feedback. We look forward to serving you in the future!
Google Review
- February 28, 2019
Response from the owner Replied: Thank you for taking the time to review our dealership, have an amazing day!
Google Review
- February 28, 2019
Response from the owner Replied: Thank you for taking the time out of your day to review our dealership, we truly appreciate the feedback. Have an amazing day Steve!
DealerRater Review
- February 28, 2019
As always, the dealership was organized, on time, and accurate when servicing my 2012 E 350. Darren James is a top notch service advisor always courteous, knowledgeable, helpful and thorough. A real pleasure working with Darren and using Wilsonville Mercedes for any service needs for our 2...
CarGurus Review
- February 28, 2019
Happy with my purchase
Google Review
- February 27, 2019
Response from the owner Replied: Thank you for taking the time out of your day to review our dealership. Have an amazing day!
Google Review
- February 27, 2019
Response from the owner Replied: Thank you for taking the time out of your day to review our dealership, we look forward to seeing you again in the future. Have an amazing day!
DealerRater Review
- February 27, 2019
I would like to rate this Mercedes Benz team as the highest possible for such a great attention to the details, very friendly and agile response to my needs as customer! Making the difference as a dealership! Thank you to all of you! Lara/Dave/Zach
Google Review
- February 27, 2019
Response from the owner Replied: Thank you for taking the time out of your day to review our dealership. We appreciate your feedback, have an amazing day.
Google Review
- February 25, 2019
Response from the owner Replied: Carl, thank you for taking the time to leave us a review! We are so glad to have earned 5-stars and hope to provide the same kind of service at your next visit! Have a great day!
Google Review
- February 25, 2019
Response from the owner Replied: Thank you for your review, Yogseok. We appreciate your business and look forward to seeing you again. Have a wonderful day!
Google Review
- February 24, 2019
Response from the owner Replied: Thank you KePam, for your honest review. Have a great day!
Google Review
- February 24, 2019
Response from the owner Replied: Thank you for your review, Moses! We hope you have a wonderful day. We look forward to seeing you again!
Google Review
- February 24, 2019
Response from the owner Replied: Thank you for your review, Walt. Have a fantastic review!
Google Review
- February 24, 2019
Response from the owner Replied: Thank you for your 5-star review, Wendi! Have a great day!
Google Review
- February 22, 2019
Scott in Service did a remarkable job to coordinate an exhaustive recall service with our timeframeThank you Mercedes wilsonville and Scott in customer service!
Response from the owner Replied: Thank you Paula for such a wonderful review! We are so pleased to hear of your experience with Scott in our service department. Have a great day!
Google Review
- February 22, 2019
Response from the owner Replied: Thank you for your review, Tiffany. We appreciate your business and look forward to seeing you again!
Google Review
- February 22, 2019
Prompt courteous service.
Response from the owner Replied: Thank you for taking the time to leave us such a wonderful review. Have a great day!
Google Review
- February 22, 2019
Excellent service, 5 stars all the way. Their attention to detail, follow up and handing me the keys was like the old days of top service. Highly recommend this Mercedes dealer.
Response from the owner Replied: Thank you for your review, David. We are so pleased to hear that we earned 5 stars from you, and a wonderful recommendation. We appreciate your business and look forward to seeing you again. Have a great day!
Google Review
- February 22, 2019
Best place to buy a new car- excellent service, facility, and vehicle selection.
Response from the owner Replied: Wow! Thank you for the 5 star review, Jonathan! We are thrilled you had an exceptional experience at our dealership. We look forward to working with you again in the future. Have a great day!
Google Review
- February 22, 2019
I found the team at Mercedes Benz of Wilsonville to be very helpful, responsive, accommodating and efficient. I got quick answers to my inquiries, a prompt and fair offer on my car of interest and thorough assistance with the process of making lease arrangements remotely as I dont live nearby. A...
Response from the owner Replied: Thank you for taking the time out of your day to review our dealership. Have an amazing day!
Google Review
- February 21, 2019
Keep up the good customer service! It is what sets you apart.
Response from the owner Replied: Wow! Thank you for the kind review, Dustin! We aim to make customer service our core. We look forward to working with you again soon, have a great day!
DealerRater Review
- February 21, 2019
Superb assistance online and via text and in person An Easy used car buying experience ! Thank you to Brandon The dealership Is beautiful Delightful experience
Google Review
- February 20, 2019
As a first time buyer, just in walking through the door many of my fears and anxiety were lessened by the staff approach and communication. It was truly a no pressure experience. I would highly recommend going there to anyone who asks.
Response from the owner Replied: Thank you, Joe, for such a wonderful review. We are so pleased to hear of your car buying experience. We hope you are enjoying your new vehicle. we look forward to seeing you again. Have a great day!
Google Review
- February 20, 2019
Mercedes-Benz of Wilsonville has a lot of cars to choose from. Sales consultant Zack Ellul did great job on following up with me, gave me all the information I want to know, and gave me good recommendation on which car is a better choice based on my need. I will highly recommend him to my friends....
Response from the owner Replied: Thank you for taking the time out of your day to review our dealership and Zack's performance. We look forward to seeing you and your friends in the future, have an amazing day!
Google Review
- February 19, 2019
Response from the owner Replied: Wow! 5-stars?! We greatly appreciate you taking the time out of your day to leave us a review. Have an amazing day!
Google Review
- February 19, 2019
Response from the owner Replied: Thank you for the five-star review Aref! We are happy to hear you had a great experience while in with us! Have a great day!
Google Review
- February 19, 2019
Response from the owner Replied: Thank you for the five-star review Motoko! We are pleased to hear you had a great experience at our dealership!
Google Review
- February 18, 2019
So my wife and I have been looking for a new vehicle for a while and We found it at this place. We worked with Hillary in the sales department and she listened to what we wanted and believe it or not sold us a SUV that had everything we wanted plus many more features... the kicker... she sold us a...
Response from the owner Replied: Thank you for the amazing review Paul! We are happy to hear that Hillary was able to help you and your wife find a vehicle that fit your needs! Enjoy your new BMW!
Google Review
- February 18, 2019
I have had the best of experiences at this dealership. I love that a beautiful MB is always available as a loaner when I take my car in for service. My latest visit was, as usual, hassle free, with friendly, helpful people in the service department.
Response from the owner Replied: Pat, thank you for the wonderful review! We are happy to hear you had a great experience at our service department! Have a great day!
Google Review
- February 18, 2019
Brent is so great to work with! Ive bought a number of vehicles and this was the best experience ever. No pressure and he helped us find exactly what we were looking for. The checkout and contract signing was quick as well. I was in and out and drove off the lot with a brand new GLC 300.
Response from the owner Replied: Thank you for the wonderful five-star review Julia! We are pleased to hear that your car buying experience was a pleasant one and Brent was able to help you through the process quickly! Enjoy your brand new GLC 300! Have a great day!
Google Review
- February 18, 2019
Quick and clean, very helpful
Response from the owner Replied: Thank you for the five star review! We appreciate your business with us and are pleased that the facilities were to your liking! Have a great day!
Google Review
- February 18, 2019
Very nice facility. Started to work with Josh and then Shawn picked up our service and continue through the contract with us. He was thorough, professional and a very pleasant gentleman to work with.
Response from the owner Replied: Thank you Michael for the wonderful review! We are pleased to hear that Josh and Shawn took great care of you while you were in and that you had a great experience! Have a great day!
Google Review
- February 17, 2019
Perry has always made our purchasing experience wonderful. We are being treated as VIP from the moment we walked in. Its the first class experience. This is our 9th Mercedes Benz purchased from Perry. Service department staff also treated us with extra care and attention.
Response from the owner Replied: Thank you for the review, Cecilia! We are so pleased to hear you had a great experience with us and Perry and we are glad we are able to continue the wonderful five-start service for you! Have a great day!
Google Review
- February 15, 2019
Response from the owner Replied: Thank you for your review, Erich. We appreciate your business and look forward to seeing you again. Have a great day!
Google Review
- February 15, 2019
Response from the owner Replied: Thank you for your review, Bryan. We are so pleased to see you enjoyed a 5-star experience while visiting our dealership. Have a great day!
Google Review
- February 15, 2019
Response from the owner Replied: Thank you for your review, Ian. Have a wonderful day!
Google Review
- February 15, 2019
Very professional with aspects of service.
Response from the owner Replied: Thank you for your review, Tiffany. We are so pleased to hear of your positive experience with our service department. We look forward to seeing you again. Have a great day!
Google Review
- February 14, 2019
Customer service was both friendly and professional. Job was well done and in good time too. If I had just one gripe it would be the cost was a little more than expected but hey the best things in life don't always come cheap.
Response from the owner Replied: Thank you for taking the out of your day to review our dealership, we look forward to seeing you in the future. Have a great day!
Google Review
- February 14, 2019
A fantastic dealership staffed by wonderful people. I'd like to give a big shout out to Bruce, the service advisor for their Sprinter and Metris vans. I had an issue that could have been potentially major while I was on a road trip through Oregon (white smoke coming out from under the hood.)...
Response from the owner Replied: WOW! Thank you so much for taking the time out of your busy day to review our dealership. You have an amazing day Luvienne.
Google Review
- February 14, 2019
Excellent service great idea
Response from the owner Replied: Thank you, Cary, for the excellent review. We appreciate your business and look forward to seeing you again. Have a great day!
Google Review
- February 14, 2019
Great service
Response from the owner Replied: Summer, thank you for the wonderful review! We are so pleased you enjoyed your experience with us and hope to see you again soon! Have a great day!
Google Review
- February 13, 2019
Response from the owner Replied: Thank you for taking the time out of your busy day to review our dealership Tony. Have an amazing day!
Google Review
- February 13, 2019
Had my Mercedes serviced at the location and couldnt have been happier.Text updatesTop notch customer service Amazing complimentary loaner carAnd more than reasonable prices on serviceFelt like the Ritz Carlton type of an establishment... where everything is focused on customer service.The service...
Response from the owner Replied: WoW, Angelina, What an awesome review!! Thank you for taking the time to share your experience in our service department. We appreciate your business and loyalty. We look forward to seeing you again. Have a great day!
Google Review
- February 13, 2019
Great place and service beyond compare
Response from the owner Replied: Thank you, Paul, for the amazing review! We appreciate your business and look forward to seeing you again. Have a great day!
Google Review
- February 12, 2019
Response from the owner Replied: Thank you, Sue, for the excellent review. We appreciate your business and look forward to seeing you again. Have a great day!
Google Review
- February 09, 2019
Response from the owner Replied: Wayne, thank you for taking the time to leave a review! We appreciate your business and hope to see you soon! Have a great day!
Google Review
- February 09, 2019
Response from the owner Replied: We appreciate you taking the time to leave us a review, Brad and Beth! We are glad you had a 5-star experience with us and look forward to your next visit! Have a great day!
Google Review
- February 08, 2019
Over the top service you've treated me and my wife with professional knowledge and experience thanks.
Response from the owner Replied: Thank you for your amazing review, Ron! We love hearing about our customers great experiences with us! Have a great day!
Google Review
- February 08, 2019
Response from the owner Replied: Thank you for your review, Jeana! Have a great day!
Google Review
- February 07, 2019
Awesome , best mercedes car dealer in oregon
Response from the owner Replied: Thank you for your AMAZING review! We look forward to seeing you again.
Google Review
- February 07, 2019
Scout was very accomodating with my recent service request, and everthing was finished on time and to perfection! My car was also sparkling clean, inside and out! Thanks you for taking so much pride in your work, and for taking such great care of me.
Response from the owner Replied: Thank you for your fantastic review, Josi. We are so pleased to hear of your wonderful service experience with Scout. We take pride in our wonderful service advisers and the effort they put into each customer. We look forward to seeing you again. Have a great day!
Google Review
- February 07, 2019
Bruce and the staff at Mercedes Benz of Wilsonville really went above and beyond a few weeks ago for me, when I was traveling out of town (from Bend) in this area and ended up calling them last minute to see if they could provide assistance for me and my Metris. A big thank you to the team working...
Response from the owner Replied: Thank you for taking the time to write such a wonderful review about Bruce and our service department. We appreciate your business and look forward to seeing you again. Have a fantastic day!
Google Review
- February 06, 2019
Outstanding customer service, attentive customer care, They understood our needs and provided the right courtesy vehicle for the job. The quality of servicing was above and beyond, the cleaning of my vehicle was pristine, they even buffed out a bad scratch on the interior that later looked...
Response from the owner Replied: Thank you for your kind review, Mike!
Google Review
- February 06, 2019
Response from the owner Replied: Thank you for your review, Gary. We look forward to seeing you again soon. Have a wonderful day!
Google Review
- February 06, 2019
Response from the owner Replied: Thank you for leaving a 5 star review, Joanna! We look forward to working with you again. Have a great day!
Google Review
- February 06, 2019
Always a great experience. Only Wilsonville mercedes for me. Thank you for making my mercedes experience enjoyable.
Response from the owner Replied: Thank you for your review, Tim. We appreciate your loyalty to our dealership. We are so happy to hear that you are able to enjoy the Mercedes Benz experience with us! Have a great day!
Google Review
- February 06, 2019
Mark assisted me from start to finish! It was a wonderful experience and I normally hate car shopping. Mark took the time to find out which car worked best for me, took the time to explain all the features, and he was able to get me a good deal. I highly recommend Wilsonville Mercedes!
Response from the owner Replied: Thank you for your review, Michael. We are so pleased to hear of your wonderful car buying experience with Mark. We hope you are enjoying your new vehicle. Have a great day!
Google Review
- February 04, 2019
Facility was beautiful and clean. Service was great. Only downside was after paying, we were told to wait in front of the service entrance and our car would be brought around. It took over 15 minutes for this to happen and we were left standing outside in the cold with no explanation for why it was...
Response from the owner Replied: Thank you for your review, Christine. We apologize about the wait time while your vehicle was being brought around. We are so pleased to hear that you did enjoy the service department. We appreciate your business and look forward to seeing you again. Have a great day!
DealerRater Review
- February 04, 2019
We have been going to Wilsonville MB for 19 years for 5 different cars. Best MB dealer in Oregon! We have bought all of our MBs from Gil Fuchs and have recurved fair deals with wonderful service. Chris has given us great service advise knows our cars and takes great care the service provided is...
Google Review
- February 03, 2019
Quick turnaround, nice service
Response from the owner Replied: Thank you for your wonderful review, Trina. We are so happy to hear you enjoyed our fast and friendly service department. Have a great day!
DealerRater Review
- February 03, 2019
I purchased my Mercedes 3 years ago and I am blown away by the attention and support I receive whether Im getting an oil change or car detail. Firstly I am given a nice loaner car for free and they Service Team is in continual communications throughout. The people from the front desk and sales to...
Google Review
- February 02, 2019
Response from the owner Replied: Thank you so much for taking the time to leave a 5 star review, Paul! We are thrilled you had an exceptional experience at our dealership. We look forward to working with you again soon. Have a great day!
DealerRater Review
- February 02, 2019
Brent Mesher was my salesmen talk on phone first told him about vehicle I saw on line.Brent answered my question and concerns.Made a appointment test drive the car, came to agreement on price was done with paperwork in short while .James the financial officer worked with my credit union to complete...
Google Review
- February 01, 2019
Response from the owner Replied: Thank you for leaving a 5 star review, Max! We look forward to working with you again. Have a great day!
Google Review
- January 31, 2019
As always fantastic service
Response from the owner Replied: Thank you for taking the time to leave a 5 star review, Bob! We look forward to working with you again soon. Have a great day!
Google Review
- January 31, 2019
Response from the owner Replied: Thank you for the awesome review, Robert! We look forward to working with you again soon. Have a great day!
Google Review
- January 31, 2019
I called ahead to schedule a routine maintenance. My husband and I drive in from the Central Oregon Coast. You had a loaner car ready for us. We were able to take care of our errands and be back before you finished washing my car. Nice job by the way. We live on a farm and there was some mud...
Response from the owner Replied: Thank you for sharing your service experience with us! We are beyond pleased to hear that you had a great appointment with us, Darren, and Scout. We look forward to seeing you again. have a great day!
Google Review
- January 31, 2019
Response from the owner Replied: Thank you for leaving a 5 star review, Svitlana! Have a great day!
Google Review
- January 31, 2019
Excellent dealership!
Response from the owner Replied: Thank you for taking the time to leave a 5 star review, Thomas! We are thrilled you had an exceptional experience at our dealership. We look forward to working with you again in the future, have a great day!
Google Review
- January 31, 2019
Response from the owner Replied: Thank you for taking the time to leave a 5 star review, David! We look forward to working with you again soon. Have a great day!
Google Review
- January 31, 2019
Always a pleasure to work with Wilsonville Mercedes. Cannot think of anything to improve the experience. Thank you.
Response from the owner Replied: Wow! Thank you for the kind review, Ervin! We truly value you experience with us at our dealership. We look forward to working with you again in the future. Have a great day!
Google Review
- January 31, 2019
Close to perfect. Service was efficient, speedy and painless. Everything was ready for me when I arrived and when I came to pickup. #Awesome
Response from the owner Replied: Thank you for leaving a 5 star review, Mike! We are thrilled your experience at our dealership was stress free! We look forward to working with you again in the future. Have a great day!
Google Review
- January 31, 2019
Response from the owner Replied: Thank you for leaving a 5 star review, Elizabeth! We look forward to working with you again in the future. Have a great day!
Google Review
- January 31, 2019
Response from the owner Replied: Thank you for leaving a 5 star review, Lowell! We look forward to working with you again in the future. Have a great day!
Google Review
- January 31, 2019
Mercedes Benz at Wilsonville is the best dealership for Mercedes if u are looking for one. I just bought a brand new car from this dealership and enjoyed dealing with them. They treat you like a how you want to be treated and no game like other dealership at all I like to thank u my sales person...
Response from the owner Replied: Thank you for your review, Eskatira. We are so pleased to heat of your experience with Tommy and our dealership. We hope you are enjoying your vehicle and we look forward to seeing you again. Have a wonderful day!
Google Review
- January 31, 2019
Nice people
Response from the owner Replied: Thank you for leaving a 5 star review, Romy! We look forward to working with you again in the future. Have a great day!
Google Review
- January 30, 2019
Response from the owner Replied: Thank you for leaving a 5 star review, Krystle! We look forward to working with you again in the future. Have a great day!
Google Review
- January 30, 2019
Great experience. Clean facility, fair pricing, and professional employees. All in all, an excellent buying experience.Additionally, their Service Department is top notch. Knowledgeable and polite Service Advisor; and excellent technical and quality work. The Barista rocks!
Response from the owner Replied: Thank you for your review, Michael! Have a great day!
Yelp Review
- January 30, 2019
This dealership is by far the very best. The service is bar none. They always go the extra mile to help you and follow-up during and after your service. We have purchased a number of vehicles from them and we have all of them serviced there. The service department is like none we have ever...
Google Review
- January 29, 2019
A great car buying experience. They were very accommodating and made sure that I was satisfied. If you are looking for a MB your first choice is Mercedes Benz of Wilsonville!
Response from the owner Replied: Thank you for your amazing review, Armando! We are so pleased to hear of your great car buying experience with our dealership. We hope you are loving your new vehicle. Have a great day!
Google Review
- January 28, 2019
Response from the owner Replied: Thank you for leaving a 5 star review, Anjali! We look forward to working with you again in the future. Have a great day!
Google Review
- January 28, 2019
Great experience. Good people to deal with. Went above and beyond.
Response from the owner Replied: Thank you for your incredible review. We take pride in our wonderful staff and are pleased to hear you enjoyed working with them. Have a great day!
Google Review
- January 27, 2019
Had a great experience. Technician Tim Fraley and the Service advisor Nathan gave me excellent service and I will be sure to come back again and again! Thanks guys! Great experience.
Response from the owner Replied: Thank you for your review, Nathan. We are so pleased to hear of your great experience with Tim and Nathan. We look forward to seeing you again. Have a great day!
Google Review
- January 27, 2019
Response from the owner Replied: Thank you for taking the time to leave a 5 star review, Madeline! We look forward to working with you again in the future. Have a great day!
Google Review
- January 27, 2019
Keep up the good customer service! It is what sets you apart.
Response from the owner Replied: Wow! Thank you for the kind review, Dustin! We aim to make customer service our core. We look forward to working with you again soon, have a great day!
Google Review
- January 27, 2019
Response from the owner Replied: Thank you for your review, Kathleen. Have a wonderful day!
Google Review
- January 27, 2019
Mark assisted me from start to finish! It was a wonderful experience and I normally hate car shopping. Mark took the time to find out which card worked best for me, took the time to explain all the features, and he was able to get me a good deal. I highly recommend Wilsonville Mercedes!
Google Review
- January 26, 2019
Service that anticipates the cuatomers needs and thoughts. Clearly a business with a long term relationship with a client in mind.
Response from the owner Replied: Thank you for your fantastic review, Rodrigo. We take pride in our service department and are so pleased to hear you enjoyed working with them. We appreciate your business and look forward to seeing you again. Have a great day!
Google Review
- January 26, 2019
Response from the owner Replied: Thank you for taking the time out of your day to leave a review, Sylvia! We hope to provide the same kind of service on your next visit! Have a great day!
Google Review
- January 26, 2019
Dealing always with Mercedes is always a pleasure. They make it very convenient and easy to drop and pick up the serviced vehicle. Also, their loaner program is second to none. As for their customer service it is a five star service.
Response from the owner Replied: Wow! Thank you for such a honest 5 star review, Stacie! We are thrilled your experience at our dealership was stress free. We look forward to working with you again in the future. Have a great day!
Google Review
- January 26, 2019
Our sales person, Josh, was excellent. We never felt rushed or pushed into purchasing. Additionally, he was very patient with our many questions and made sure we knew important operating instructions. Gary & Judi Barker
Response from the owner Replied: Gary, thank you for the review! We are so pleased to hear you had an excellent experience with Josh! He is a wonderful member of our team, and we are glad to hear he was patient and answered all of your questions! We appreciate your business and look forward to seeing you again! Have a wonderful day!
Google Review
- January 25, 2019
Outstanding customer service, attentive customer care, They understood our needs and provided the right courtesy vehicle for the job. The quality of servicing was above and beyond, the cleaning of my vehicle was pristine, they even buffed out a bad scratch on the interior that later looked...
Response from the owner Replied: Thank you for your kind review, Mike!
Google Review
- January 24, 2019
Keep up the good customer service! It is what sets you apart.
Response from the owner Replied: Wow! Thank you for the kind review, Dustin! We aim to make customer service our core. We look forward to working with you again soon, have a great day!
Google Review
- January 24, 2019
Response from the owner Replied: Thank you for the 5 star review, Eileen! Have a great day!
Google Review
- January 24, 2019
Good service, convenient and friendly.
Response from the owner Replied: Thank you for the 5 star review, Daniel! We look forward to working with you again, have a great day!
Google Review
- January 24, 2019
Outstanding customer service, attentive customer care, They understood our needs and provided the right courtesy vehicle for the job. The quality of servicing was above and beyond, the cleaning of my vehicle was pristine, they even buffed out a bad scratch on the interior that later looked...
Response from the owner Replied: Thank you for your kind review, Mike!
Google Review
- January 23, 2019
Response from the owner Replied: Thank you for your review, Molly. Have a wonderful day!
Google Review
- January 23, 2019
Response from the owner Replied: Thank you for your review, Cesar. We appreciate your business and look forward to seeing you again. Have a great day!
Google Review
- January 23, 2019
Im an old guy, and have purchased from dozens of dealers including several mbs.My experience from 1st internet contact to to purchase was as smooth as silk. Sales staff including brandon k and hunter j was not only professional, it was pleasant.Noticed a small glitch with a missing cover when i got...
Response from the owner Replied: Thank you for your kind words, Terry! We are honored you trusted us with your purchase. Damion really wanted to make sure all of your needs were met. We treasure your business, and we hope to see you soon. Have a great day!
Google Review
- January 23, 2019
Wonderful service, very helpful, courteous and professional.
Response from the owner Replied: Thank you for your fantastic review, John. We are pleased to hear that you enjoyed our service department. We look forward to seeing you again. Have a great day!
Google Review
- January 22, 2019
Response from the owner Replied: Thank you for taking the time to leave us a review, Ronald! Have a great day!
Google Review
- January 21, 2019
Response from the owner Replied: Thank you for your review, Marshall. We are happy to see you had a 5-star experience with our dealership. Have a great day!
Google Review
- January 21, 2019
Had a great experience. Technician Tim Fraley and the Service advisor Nathan gave me excellent service and I will be sure to come back again and again! Thanks guys! Great experience.
Response from the owner Replied: Thank you for your review, Nathan. We are so pleased to hear of your great experience with Tim and Nathan. We look forward to seeing you again. Have a great day!
Google Review
- January 21, 2019
Although completing paperwork took a while, the drive and sealing the deal were straight forward and we got the vehicle we wanted! Delivery will occur this week once dealer service is complete. Looking forward to many years of service. Thanks!
Response from the owner Replied: Thank you for taking the time to write us such a kind worded review, George. We look forward to seeing you again throughout the years. Have a great day and enjoy your new vehicle!
Google Review
- January 21, 2019
Response from the owner Replied: Thank you for your review, Yun. We appreciate your business and look forward to seeing you again. Have a great day!
Google Review
- January 20, 2019
Response from the owner Replied: Thank you for your great review, Ben! Have a great day!
Google Review
- January 20, 2019
Great car buying experience. John helped us to understand all the features of our van and helped us to find the perfect vehicle for what we needed. The pricing was straightforward and the people were respectful of our time.
Response from the owner Replied: Thank you for taking the time to leave us such a fantastic review, Wendy. We are so happy to hear of your car buying experience with John. We hope you are enjoying your vehicle and look forward to seeing you again. Have a great day!
Google Review
- January 19, 2019
My experience with Mercedes Benz Wilsonville, and specifically Pierre, my Sales Associate, was exceptional. On my first visit, I was welcomed warmly and in a way that was not overly aggressive nor overly passive....in other words their approach to a prospective customer was perfectly balanced, and...
Response from the owner Replied: Thank you for taking the time to leave such a kindly worded review, Scott. We are so pleased that Pierre and Phillip were able to provide a wonderful car buying experience. We hope you are enjoying your new vehicle. We look forward to seeing you again. Have a great day!
DealerRater Review
- January 19, 2019
Had discount email from dealer before the service, dealer should check the custom name in the system see if they are able to or qualified to get discount.
Google Review
- January 18, 2019
Response from the owner Replied: Thank you for your 5 star review, Eduardo! Have a great day!
Google Review
- January 18, 2019
Darren James was great, extremely professional and made me feel cared for. I decided to buy a Mercedes because my dad had always been pleased with his, but when it came time for my first service and I saw how much it costs for routine service, I was surprised. The service I received here was well...
Response from the owner Replied: Thank you for taking the time to leave such a kind words, William! We are so glad to hear you had a great experience and that Darren made you feel cared for! He is a wonderful advisor and we are lucky to have him on our team! We look forward to your next visit! Have a great day!
Google Review
- January 17, 2019
Prompt and friendly service...
Response from the owner Replied: Thank you for your review, Janice. Have a great day!
Google Review
- January 16, 2019
Response from the owner Replied: We are so happy to have earned 5 stars! Thank you for the review, Edwin!
Google Review
- January 16, 2019
An excellent dealership where customers are king. Very friendly employees and management. A nice place to buy a car or service.
Response from the owner Replied: Thank you for the wonderful review, Rob! We strive to put our customers first and are so glad to hear that is what you experienced! We look forward to seeing you again! Have a wonderful day!
Google Review
- January 15, 2019
Response from the owner Replied: Thank you for the review Jon Paul! We are glad that you enjoyed your experience with our dealership! We appreciate your business and hope to see you soon! Have a great day!
Google Review
- January 15, 2019
Friendly, knowledgeable and hassle free buying experience. This dealership truly makes you feel part of a large Mercedes family.
Response from the owner Replied: Ken, thank you for the kind words! We are so glad to hear you had such a wonderful experience with our dealership! We always strive to make it as smooth as possible, and we are pleased we met that expectation for you! We hope you enjoy your new vehicle and look forward to seeing you again! Have a great day!
Google Review
- January 14, 2019
Response from the owner Replied: Thank you for the review, Terri! We hope to provide the same experience your next visit! Have a great day!
DealerRater Review
- January 14, 2019
Completely satisfied. I was updated throughout the day. They provided a loaner car. I would recommend this dealership to anyone needing service on their vehicles.
Google Review
- January 13, 2019
Amazing experience! Karim was fantastic and worked hard to get me exactly what I wanted! An amazing vehicle and amazing service!
Response from the owner Replied: Kameron, thank you so much for taking the time to leave a review! We are so pleased to hear Karim helped you find your dream vehicle! We appreciate your business and look forward to seeing you again! Enjoy your new ride!
Google Review
- January 13, 2019
My wife and I were blown away by the awesome experience we had buying a car yesterday. We won't be buying a car anywhere else in the future!
Response from the owner Replied: Thank you for the kind words, Mike! We are so pleased to hear you had such a positive experience with our sales department and our dealership! We look forward to your next visit! Enjoy your new vehicle and have a wonderful day!
Google Review
- January 13, 2019
Great service, pleasant overall experience. The amenities at MB Wilsonville elevate the experience of bringing my car in to get a spare key made. Comfy waiting room with a friendly barista who makes complimentary coffee drinks to order and a very well-stocked snack and beverage area plus 4 big...
Response from the owner Replied: Wow! Thank you for the wonderful review, Erin! We are so glad you had a great experience with Michael and our dealership! It's nice to hear you enjoyed all the amenities we have to offer while your vehicle is in service! We know car issues can be an inconvenience so we always want to make you as comfortable as possible while you wait. We're here when you need us! Have a great day!
Google Review
- January 12, 2019
Response from the owner Replied: Paul, thank you for the great review! We are pleased to have earned 5 stars and look forward to seeing you again!
Google Review
- January 12, 2019
Response from the owner Replied: We appreciate you taking the time to leave a review, Marc! We hope to see you soon! Have a great day!
Google Review
- January 11, 2019
Response from the owner Replied: Thank you for the review Gerry! We are glad that you enjoyed your experience with our dealership and look forawrd to your next visit! Have a wonderful day!
Google Review
- January 11, 2019
Response from the owner Replied: We are so happy to have earned 5 stars! Thank you for the review, Bill!
DealerRater Review
- January 11, 2019
It was time for B Service. In by 7 am, out by 11 with new wiper blades and a recall fix all done. Chris was efficient, friendly and timely.
Google Review
- January 10, 2019
Response from the owner Replied: Thank you for the review, Brittany! We hope to give you the same level of service on your next visit! Have a great day!
Google Review
- January 10, 2019
Very helpful with my lease buyout for our GLE350
Response from the owner Replied: Robert, thank you for the review! We are so pleased to have earned 5-stars! We look forward to seeing you again! Have a great day!
Google Review
- January 10, 2019
Great place to shop for used high end cars. Do not hesitate to bargain. Good service while on premises
Response from the owner Replied: Thank you for taking the time to leave a review, Dr. Flywheel! We are pleased to hear you had a good service experience with our dealership! We look forward to your next visit! Have a great day!
Google Review
- January 09, 2019
That place is busy lot of traffic going in and out of that place but the customer service is top-notch in my experience.
Response from the owner Replied: Thank you for the 5-star review, Ramon! We pride ourselves on our customer service and are pleased to hear of your great experience! We are here when you need us! Have a great day!
Google Review
- January 08, 2019
So easy to drop my car off. Pick up a loaner and get the text when my car is ready. Open early and late to help me with drop off and pik up. Friendly staff too.
Response from the owner Replied: Deirdre, your review is very much appreciated! We hope you have a great day!
Google Review
- January 08, 2019
Sean was excellent. He sent me all of the information I needed via email ahead of time, had the car ready, and didnt try to up sell me. All around excellent experience!!
Response from the owner Replied: Thank you for taking the time to leave a review, Jennifer! We are so glad to hear you had an excellent experience with Sean! He has been such a valuable addition to our team and we are lucky to have him! We look forward to your next visit! Have a great day!
DealerRater Review
- January 08, 2019
The best dealership in the northwest by far . Have been to other dealerships and this is the only one that you can trust. They are not pushy at all very nice and professional.
Google Review
- January 07, 2019
Response from the owner Replied: Thank you for your review, Michael. Have a great day!
Google Review
- January 05, 2019
Response from the owner Replied: Thank you for your review, Rachel. Have a great day!
Google Review
- January 05, 2019
Just dropped a friend but is a pretty classy place.
Response from the owner Replied: Thank you for your review, John. Have a great day.
Google Review
- January 05, 2019
Super rad they let me sit in an amg gtr. If you love cars its worth checking out
Response from the owner Replied: Thank you for your review, Colin. We are so pleased to hear that you were able to enjoy sitting in an AMG GTR. We appreciate your business and look forward to seeing you again. Have a great day!
Google Review
- January 05, 2019
Great service. Bruce with Sprinter service is knowledgeable, fast and makes it so easy to get a loaner car. Always happy to visit.
Response from the owner Replied: Thank you for your review, Peter. We are happy to hear of your great experience with Bruce. We look forward to seeing you again. Have a great day!
CarGurus Review
- January 05, 2019
prompt response to inquiry
Google Review
- January 04, 2019
Prompt and friendly service...
Response from the owner Replied: Thank you for your review, Janice. Have a great day!
Google Review
- January 04, 2019
The manager of the service department and Sean Curry were absolutely incredible. Thank you!
Response from the owner Replied: Thank you for taking the time to send our dealership some kind words. We are so happy to hear you enjoyed working with Sean and our service manager. We look forward to seeing you again. Have a great day!
Google Review
- January 04, 2019
After we agreed to terms on the vehicle it took us an hour and 15 minutes for the finance and insurance person to complete our documents.. This did affect the experience of purchasing a pre owned vehicle at Wilsonville Mercedes.. Other than that Brent are salesperson was a perm. The car will be in...
Response from the owner Replied: Tom, Thank you for sharing your honest feedback. We appreciate your business and loyalty. We look forward to working with you in the future. Have a great day!
Google Review
- January 04, 2019
Response from the owner Replied: Thank you for the 5 star review, Allen! Have a great day!
Google Review
- January 03, 2019
Great and speedy service.
Response from the owner Replied: Thank you for your wonderful review, Blake. We are so pleased to hear you enjoyed your experience with our service department. We appreciate your business and look forward to seeing you again.
DealerRater Review
- January 03, 2019
Great service as always from MB Wilsonville. All of my questions and concerns were addressed in a professional manner. Superb waiting area and service loaners are always appreciated. Thank you!
Google Review
- January 03, 2019
Slow paced. Well informed. Answered all questions. Beautiful low key environment where even a used car purchase was treated as important.
Response from the owner Replied: Thank you so much for taking the time to leave a review, Jude! Giving you exceptional service is what's most important to us. Thank you for trusting us with your purchase. We look forward to working with you more in the future! Have a great day!
Google Review
- January 02, 2019
Response from the owner Replied: Thank you for your review, Andrew. Have a great day!
Google Review
- January 02, 2019
Response from the owner Replied: Thank you for the 5 star review, Erin! Have a great day!
Google Review
- January 02, 2019
Over all it was a very good experience and nice people. I inquired about my fleet discount through work and they couldn't seem to find it so I got a call from the national fleet manager and he says they should have known for the most part I'm pleased I am happy with the deal and vehicle.
Response from the owner Replied: Thank you, Matthew, for your great review and honest feedback. We are a growing business and looking to continuously improve. I have informed the service manager of your experience. We look forward to seeing you again. Have a great day!
CarGurus Review
- January 02, 2019
Google Review
- January 01, 2019
Response from the owner Replied: Thank you for your review, Andrew. Have a great day!
Google Review
- January 01, 2019
Fantastic service and easy to work with! A good car buying experience for a change. Great people, great facility!
Response from the owner Replied: Thank you for your review, Travis, We are so happy to hear of your good car buying experience with our dealership. We hope you are enjoying your new vehicle. We look forward to seeing you again. Have a great day!
DealerRater Review
- January 01, 2019
If you need sprinter John Frentsos is man. He knows everything about sprinters. Great customer service, fast service bough new van in less than 2 hours.
Google Review
- December 31, 2018
Response from the owner Replied: Thank you for your review, Corey. Have a great day!
Google Review
- December 31, 2018
Response from the owner Replied: Thank you for your review, Kathleen. Have a fantastic day!
Google Review
- December 31, 2018
Response from the owner Replied: Thank you for your review, Casey. Have a wonderful day and a happy New Year!
Google Review
- December 31, 2018
This is the second purchase from them. They are wonderful people especially Scott and Brandon. I will go back again for next vehicle.
Response from the owner Replied: Thank you for your review, Manus. We are so happy to hear you continue to enjoy working with us and we appreciate your loyalty. We hope you are enjoying your new vehicle. Have a great day and the happiest New Year!
CarGurus Review
- December 31, 2018
They were very responsive when I inquired online about the car, however, I decided it wasnt the right car for me so I did not decide to visit the dealership,
Google Review
- December 31, 2018
Response from the owner Replied: Thank you for your review, George. Have a great day!
Google Review
- December 31, 2018
The best car purchasing experience I've ever had. Sean Day was great to work with, from the initial buying stage all the way to the pick-up of our new vehicle - he was quick, precise, professional and friendly. The rest of the folks at the dealership were also great, very attentive and...
Response from the owner Replied: Thank you for your review, Ruben. We are so pleased to hear that your best car buying experience you have ever had was had with Sean Day at our dealership. We hope you are enjoying your new vehicle. We look forward to seeing you again. Have a great day!
Google Review
- December 30, 2018
If I could give them more stars I would! Professional, friendly, and fun. I went with a friend to provide some car shopping support. Our sales associate, Brent, was friendly, professional, helpful, and funny too. The entire sales process was easy and stress free. Thank you ALL so much!!!
Response from the owner Replied: Thank you for your review, Terri! We are very pleased to hear that you had a great experience at our dealership. Enjoy your new Mercedes-Benz!
Google Review
- December 30, 2018
Response from the owner Replied: Thank you for your review, Mike. Have a great day!
Google Review
- December 30, 2018
These people are the Best!! Super Great Dealership and people...A+
Response from the owner Replied: Thank you for taking the time to write us such a wonderful review, Charles. We appreciate your business and look forward to seeing you again. Have a great day!
Google Review
- December 30, 2018
Service was very prompt. When I said I did not need a loaner, they placed a rush to reduce my wait. Very much appreciated!
Response from the owner Replied: Thank you for your review, Don! We're so happy to hear that you had a positive experience in our service department. We look forward to seeing you again!
Google Review
- December 30, 2018
Overall good experience but it was a longer process than anticipated with the paperwork. I am missing the start push button and the wiper blades did not work well. We will need to come back to get those fixed
Google Review
- December 30, 2018
Response from the owner Replied: Thank you for your review, Lauren. Have a great day!
Google Review
- December 30, 2018
Went to buy a new car for my wife. Staff was knowledgeable and professional no pressure. We left happy with great terms and exactly what we wanted.
Response from the owner Replied: Thank you for your review, William. We are so pleased to hear that you enjoyed your car buying experience. We hope your wife is having a great time in her new vehicle. We appreciate your business and look forward to seeing you again. Have a great day!
Google Review
- December 29, 2018
Response from the owner Replied: Thank you for your review, Dena! Have a great day!
Google Review
- December 29, 2018
Spectacularly good experience on every level. Great people, top-notch facility, best auto-buying experience I have ever had in 50 years of buying cars!
Response from the owner Replied: Wow! Thank you so much for your review, Cascade! What an honor! It was a pleasure getting to work with you, thank you for trusting our team with all your needs. We look forward to seeing you again soon!
Google Review
- December 29, 2018
Absolutely perfect service experience. Everything was explained to me clearly, the work was completed in an acceptable time period for slightly less than I had budgeted. I especially enjoyed the time I spent waiting for my car. I was offered a mocha upon arrival, and I was able to get a great...
Response from the owner Replied: Wow! Thank you for the 5 star review, Eric! We are thrilled your experience in our service department was exceptional. We hope to see you back soon, we will have another Mocha waiting. Have a great day!
Google Review
- December 29, 2018
Response from the owner Replied: Thank you for the 5 star review, Craig! Have a great day!
Google Review
- December 29, 2018
Lara was exceptional. The sales Manager understood our desires, and handled the purchasing process quickly and efficiently.
Response from the owner Replied: Congratulations on your new vehicle, Bud! It was a pleasure getting to work with you. Have a great day!
Google Review
- December 29, 2018
I have been coming to Mercedes Benz of Wilsonville for years now, and I always have the most amazing service. I can honestly say it is the best dealership experience Ive ever had. Booking service is simple, and they always have the loaner ready for me with no wait so I can drop off my car and then...
Response from the owner Replied: Wow! Thank you so much for the 5 star review, Prince! We are thrilled you've taken advantage of the various tools we try to provide to make your experience easy and seamless. We look forward to working with you again in the future, have a great day!
CarGurus Review
- December 29, 2018
They were friendly and courteous. They listened to my wants and desires. They didn't try to push anything on my that I didn't want. It was an easy process...
Google Review
- December 29, 2018
I love Wilsonville Mercedes Benz. The customer service is the reason we've bought 2 cars there. This dealership knows what it takes to gain and retain loyal Mercedes owners.
Response from the owner Replied: Wow! Thank you so much for your loyalty, Linda! It is always a pleasure getting to work with you. We are looking forward to seeing you again soon, have a great day!
Google Review
- December 28, 2018
Gil was great through the whole process. Loved our experience.
Response from the owner Replied: Thank you for the amazing review, Michael! We are thrilled Gil was able to help you every step of the way. We are looking forward to working with you again, have a great day!
Google Review
- December 28, 2018
I got a B service and Scout was great to work with. Everything went smoothly. Mercedes Benz of Wilsonville has been servicing my Mercedes SUVs for the last 12 years. I have purchased both my vehicles from them as well. I couldnt be happier.
Response from the owner Replied: Thank you for a 5 star review, Tara! It is always a pleasure seeing you back at the dealership. Thank you for continuing to trust us with your vehicle purchases and servicing. We look forward to seeing you again soon, have a great day!
Google Review
- December 28, 2018
excellent and fantastic service for our GL450. We love the staff member at the Willsonville, Mercedes Benz.Thank you,Arup and Gitali
Response from the owner Replied: Thank you for your wonderful review, Gitali. We are so pleased to hear that you love our service department! We appreciate your business and look forward to seeing you again. Have a great day!
Google Review
- December 28, 2018
Brandon and his team at Mercedes-Benz of Wilsonville are a friendly, fair and exceptional bunch. Id recommend MB of Wilsonville to anybody looking to purchase a new or used Mercedes!
Response from the owner Replied: Thank you, Joe, for your positive review! We appreciate your business and recommendations. We look forward to seeing you in the future.
Google Review
- December 27, 2018
Response from the owner Replied: Thank you for your review, George. Have a great day!
Google Review
- December 27, 2018
Great team to work with start to finish!
Response from the owner Replied: Thank you for your review, Mark. We are so pleased to hear that you enjoyed our team from the very beginning. Have a great day!
Google Review
- December 27, 2018
I am very pleased with the service I received at Mercedes of Wilsonville, as usual. Great people.
Response from the owner Replied: Thank you for taking the time to leave our dealership a very kind worded review. We appreciate your business and look forward to seeing you again, Don. Have a great day!
Google Review
- December 27, 2018
Response from the owner Replied: Thank you for your review, Eisen. Have a wonderful day!
Google Review
- December 26, 2018
Response from the owner Replied: Thank you for your review, Edward. Have a fantastic day!
Google Review
- December 26, 2018
Zach provided a pain free buying experience! Very knowledgeable of the car, and even fed me :) Thanks Zach for being an all-star!
Response from the owner Replied: Thank you for your review, Melissa! We're so happy to hear you were satisfied with Zach's service. Enjoy your new Mercedes-Benz!
Google Review
- December 25, 2018
Response from the owner Replied: Thank you for your review, Mohammed. Have a great day!
DealerRater Review
- December 25, 2018
My older Benz is starting to have many issues but the service tech took the time to discuss the "do now" and the "plan for the near future" service. I felt like they were keeping my budget in mind especially with Christmas so close.
Google Review
- December 24, 2018
Response from the owner Replied: Thank you for your review, Michael. Have a great day!
Google Review
- December 24, 2018
Always first class service in a great facility.
Response from the owner Replied: Thank you for your wonderful review, Greg. We are so pleased to hear that you always experience first class service at our dealership. We appreciate your business and look forward to seeing you again. Have a great day!
Google Review
- December 24, 2018
Response from the owner Replied: Thank you for your review, Have a great day!
Google Review
- December 23, 2018
Response from the owner Replied: Thank you for your review, Andrew. Have a great day!
Google Review
- December 22, 2018
Excellent service. Knowledgeable staff. I am certain we got the best possible veal on a new car. Sean Day and Evan Whitaker were absolute pros. Highly recommend this dealership.
Response from the owner Replied: Thank you for your review, Rachel. WE are so pleased to hear of your excellent experience with Sean and Evan. We look forward to seeing you again. Have a great day!
Google Review
- December 22, 2018
Easy turn in. Excellent service people/very friendly. Car ready right when they told me it would be. The cost was what I was quoted.
Response from the owner Replied: Thank you for your review, John. We appreciate your business and are pleased to hear that you experience was excellent. We look forward to seeing you again. Have a great day!
Google Review
- December 22, 2018
Great experience, great people
Response from the owner Replied: Thank you for your review, Kevin. We are so pleased you had a great experience at our dealership. We look forward to seeing you again. Have a great day!
Google Review
- December 21, 2018
Mercedes Benz of Wilsonville makes it so easy to get your car serviced. Book online, arrive at dealership, get a complimentary loaner for the day and get notified when your car is ready to pick up. GREAT complimentary hand wash and detailing on your car too! Nice people. You really feel like a...
Response from the owner Replied: Thank you for your review, Dean. We are so pleased to hear that you enjoyed one of our many complimentary courtesy vehicles as well as our complimentary car wash! We appreciate your business and look forward to seeing you again. Have a great day!
Google Review
- December 21, 2018
Taking your car to get serviced is not typically an experience that I enjoy. Mercedes Benz of Wilsonville, however, was pleasant from start to finish. I needed parts ordered and installed & tires replaced. They booked me an appointment when all items would be there, gave me a loaner car & kept at...
Response from the owner Replied: Thank you for your review, Alison. We are so pleased to hear of your great experience with our service department. we appreciate your business and look forward to seeing you again. Have a great day!
Google Review
- December 21, 2018
Great service. Great service staff. Even though have two dealers closer, always go to Wilsonville,
Response from the owner Replied: Thank you for your review, ted. We are so happy to hear that you always have a great experience when visiting our dealership. We appreciate your business and look forward to seeing you again. Have a great day!
Google Review
- December 21, 2018
Tommy Was very quick which I needed wait was not overly long all in all a very pleasant
Response from the owner Replied: Thank you for your review, Clifford. We are so pleased to hear you had a great experience with Tommy. We appreciate your business and look forward to seeing you again. Have a great day!
Google Review
- December 21, 2018
Response from the owner Replied: Thank you for your review, Jason. have a great day!
DealerRater Review
- December 21, 2018
Chris Cain is a great advisor who is always helpful and very knowledgeable. He is pleasure to work with and makes the service experience most enjoyable.
Google Review
- December 20, 2018
I met with several people on site while buying the car, accessories, and signing papers. Without exception the staff was superb.
Response from the owner Replied: Thank you for your review, Don. We are so pleased to hear you had a superb car buying experience with our dealership! We hope you are enjoying your new vehicle. We look forward to seeing you again. Have a great day and happy holidays!
Google Review
- December 20, 2018
Response from the owner Replied: Thank you for your review, Roxanne! We are so happy to see you had a 5-star experience with our dealership. We appreciate your business and look forward to seeing you again. Have a great day and happy holidays!
Google Review
- December 20, 2018
Response from the owner Replied: Thank you for your review, Michael. Have a great day!
Google Review
- December 20, 2018
Response from the owner Replied: Thank you for your review, Cheryl. Have a great day!
Google Review
- December 20, 2018
Gil was great to work with during the selection process and James made the paperwork smooth and he was very personable and easy.
Response from the owner Replied: Thank you for your review, Michael. We are so pleased to hear of your great experience with Gil and that he was able to make your experience personable as well as easy! We appreciate your business and look forward to seeing you again. Have a great day!