Google Review
- January 11, 2025
Outstanding experience at KNAUZ Continental during the purchase of my M-B GLE 580!Peter Polanski was superb along with the Business Manager Vijay Javeri!If you want a Mercedes Benz, this is the place to go!
Response from the owner Replied: Hi Afzal, thank you very much for taking the time to reach out to us. Providing great service is our top priority, so we're thrilled to hear how much you enjoyed working with Peter and Vijay! We appreciate your kind words and we're so glad to hear how much you're loving your new GLE. Thanks for including the pictures; it looks fantastic in your driveway!
Google Review
- December 31, 2024
So I had my 2024 gle serviced in July. I started noticing water marks and water wasn’t beading like it was when I had it ceramic coated. Also my sun roof was making a rubbing sound. Week goes by I go in and to them the ceramic coat ok. Good. They fixed the sun roof noise, good. I went around...
Response from the owner Replied: Hi Ricky, thank you for reaching out to us. We're terribly sorry to hear that you had anything less than a stellar experience. Providing great service is our top priority, so we were concerned to receive your feedback. We're currently looking into this situation.
Google Review
- December 21, 2024
Excellent services
Response from the owner Replied: Hi Dornaya, thank you very much for the 5-star rating! We appreciate your feedback and we're looking forward to the next opportunity to work with you!
Yelp Review
- November 22, 2024
We've had our cars serviced by Knauz for several years and we've always found that department (Jim in particular) to be extremely attentive, knowledgeable and honest in addressing whatever issues come up. Frankly, knowing we can count on Knauz for service has been a reason to keep buying...
Ray R. Replied: Hi Jennifer, thank you for reaching out to us. We strive to provide friendly, knowledgeable service, so it's wonderful to hear how much you enjoy working with Jim and the rest of our service team! Thank you for your kind words, as well as your business. We'll see you next time!
Google Review
- November 13, 2024
Response from the owner Replied: Hi William, thank you very much for the 5-star rating! We appreciate hearing from you and we're looking forward to your next visit!
Yelp Review
- November 08, 2024
The best CON ARTISTS I have ever seen from top to BOTTOM especially the young gentlemen who have no clue what is going on and are the first line of defense to protect the more seasoned miscreants. That is was what this dealership represents. Their "service" department is run by the lowest of the low...
Ray R. Replied: Hi Rob, thank you for reaching out to us. We're terribly sorry to hear that you had anything less than a stellar experience. Providing great service is our top priority, so we were concerned to receive your feedback. We're currently looking into this situation.