Cars.com Review
- April 11, 2026
Greetings, The Sales Representatives greeted us as we entered the showroom. Friendly atmosphere. Thank you!
Dealer Replied: Thank you for the positive review! We appreciate your support and hope to see you again soon!
Cars.com Review
- April 01, 2026
purchased a vehicle from this seller, and the mileage that was represented to me was not accurate. After the purchase, I discovered that the actual mileage is different from what was stated at the time of sale. I recommend that anyone considering buying from here carefully verify all vehicle...
Dealer Replied: Fuad, Thank you for bringing your experience to our attention. We regret to hear you have had this experience with us, and we would appreciate the opportunity to speak with you directly. Please reach out to our General Manager at (855) 677-2690 when you have a chance.
Cars.com Review
- March 30, 2026
Shawn and his team are the best. I wouldn?t buy a car from anyone else! He has the best deals and the best customer service
Dealer Replied: Kamran, we strive for 100% satisfaction, and it is great to see you had such a positive experience at W.I. Simonson Mercedes-Benz. We appreciate your loyalty and look forward to continuing to serve you.
Cars.com Review
- March 29, 2026
My sales manager Marcus Jerry was awesome. He coached me through the whole process. Made is very simple from start to finish. I left out with my new vehicle in less than 24 hours even being a weekend.
Dealer Replied: Thank you so much for your positive feedback! We strive to provide exceptional customer service and we are glad Marcus was able to make your car-buying experience a smooth and seamless one. Enjoy your new vehicle and thank you for choosing our dealership!
Cars.com Review
- March 28, 2026
I love my new AMG GLE 53. Reza Abniki is great. He helped me find the perfect vehicle for the right price. Looking to purchase a vehicle, go see Reza at Mercedes-Benz Santa Monica.
Dealer Replied: Thank you for your kind words! We are thrilled that you are enjoying your new AMG GLE 53 and that Reza was able to assist you in finding the perfect vehicle at a great price. We value your satisfaction and look forward to your continued support. Happy driving!
Cars.com Review
- March 27, 2026
Purchased my second Benz from Reza (Fleet Manager) at W.I. Simonson Mercedes Benz Santa Monica. Reza found me the perfect vehicle, a GLE 53. Reza took the time to tour the vehicles in inventory and worked with me on pricing. I walked away very satisfied with the overall experience.
Dealer Replied: Thank you for choosing us for your second Mercedes-Benz! We are so glad that Reza provided you with exceptional service and helped you find the perfect GLE 53. We appreciate your business and look forward to serving you again in the future.
Cars.com Review
- March 23, 2026
I really like service Bravo Everiting was quick and easy All together take 15-20 minutes Great job I will definitely recommend to my friends to that dealership if they want to buy car Thank you very much
Dealer Replied: Thank you for your positive review! We strive for fast and easy service, and we're thrilled to hear we delivered. We appreciate your recommendation to your friends and hope to see you again at our dealership. Thank you for choosing us!
Cars.com Review
- March 22, 2026
Parking was the only issue but when I arrived they directed me to inside parking. Staff was friendly and attentive. The Lincoln I purchased has been great. The car was detailed nicely and am pleased with my purchase
Dealer Replied: Thank you for your review! We're glad to hear that our team was able to assist you with parking and that you're happy with your purchase. We strive to provide top-notch service and quality vehicles. We hope to see you again in the future!
Cars.com Review
- March 21, 2026
Simple straightforward process. It took 15 minutes to get done with the buying process. Paperwork was ready when I came in to pick up the car.
Dealer Replied: Thank you for taking the time to share your experience with us! We are so glad to hear that our buying process was quick and efficient for you. Providing hassle-free experiences for our customers is our top priority. Enjoy your new car!
Cars.com Review
- March 20, 2026
A fter visiting several other Mercedes-Benz dealerships, we finally found W.I. Simonson, and the experience was night and day. We are extremely satisfied with the service we received. Our salesperson, Kyven, and the manager, Shady, were incredibly honest, helpful, and transparent throughout the...
Dealer Replied: Thank you for the kind review! We are thrilled to hear that our team provided you with a great experience. We strive to exceed our customers' expectations and we are delighted that we were able to do so for you. Thank you for your recommendation, we appreciate it!
Cars.com Review
- March 20, 2026
They were heavy on selling you a car and endless with making the deal happen - however- extremely disappointing as once you?ve bought the car, and you need to discuss some problems the car is having - there is no call back or any kind of service returned. I had called them three times and no return...
Dealer Replied: Catherine, Thank you for bringing your experience to our attention. We apologize for any lack of communication following your purchase, and we would appreciate the opportunity to learn more. Please reach out to our General Manager at (855) 677-2690 when you have a chance. Thank you, and we look forward to hearing from you.
Cars.com Review
- March 19, 2026
Very professional and friendly. The initial offer I received even before I expressed a strong interest in buying was very fair and competitive. There was no haggling or stress. Such a comfortable experience.
Dealer Replied: Thank you for your kind words! We strive to provide top-notch service and fair pricing to make the buying experience stress-free for our customers. We're glad you had such a comfortable experience with us, and we look forward to serving you again in the future!
Cars.com Review
- March 19, 2026
I’m was pleased and satisfied with my salesman. This is my second time purchasing my vehicle from W.I. Simonson Mercedes.
Dealer Replied: Thank you for your loyalty and continued trust in W.I. Simonson Mercedes! We are thrilled to have provided you with exceptional service and we look forward to helping you in the future.
Cars.com Review
- March 18, 2026
Very nice customer service! Super helpful and friendly team! Would recommend to anyone looking for a new car! Ask for Shawn! Shawn is the best!
Dealer Replied: Tsion, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
Cars.com Review
- March 18, 2026
Trust wordy and took their time patiently. Everyone was very helpful. I wasn’t really on to leasing another Mercedes but they were so cooperative that I couldn’t resist. Got a beautiful car.🙏🏼👍
Dealer Replied: We strive for 100% satisfaction, and it is great to see you had such a positive experience at W.I. Simonson Mercedes-Benz. We can't wait to see you again, have a great day.
Cars.com Review
- March 16, 2026
This dealer had a nice selection of options for us. Salesman was well acquainted with the inventory, pros and cons. The transaction went quickly, each person on the tag team was prepared and ready. The entire process was completed in 2 hours.
Dealer Replied: We are so pleased you enjoyed your visit to W.I. Simonson Mercedes-Benz! Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- March 15, 2026
They did a wonderful job going above and beyond. We bought a Mercedes for my sons 16th surprise party. It was delivered our Sales person Arash was wonderful. Great experience. Great dealership!
Dealer Replied: We're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Cars.com Review
- March 04, 2026
“I had a great experience at this dealership! The staff was friendly, professional, and never made me feel pressured. They answered all my questions and made the car-buying process smooth and stress-free. Highly recommend!”
Dealer Replied: Corrina, we strive for 100% satisfaction, and it is great to see you had such a positive experience at W.I. Simonson Mercedes-Benz. We do hope we can be of assistance in the future. Take care!
Cars.com Review
- February 23, 2026
Very friendly sales rep helped me to get to the bottom price. He was very courteous & helped me to get to financing part very quickly.
Dealer Replied: Hi Bijan, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
Cars.com Review
- February 01, 2026
Great service. Efficient and transparent experience. Thank you Souharda and team ! We got the car we wanted at a good price and no hidden costs
Dealer Replied: Sonja, we strive for 100% satisfaction, and it is great to see you had such a positive experience at W.I. Simonson Mercedes-Benz. We can't wait to see you again, have a great day.
Cars.com Review
- January 29, 2026
Great sales department, no pressure, no up sale gimmicks. Associate Rami provided knowledge insight on the used cars I was interested in. I would highly encourage potential New and used car buyers to stop in.
Dealer Replied: We are so pleased you enjoyed your visit to W.I. Simonson Mercedes-Benz! We can't wait to see you again, have a great day.
Cars.com Review
- January 29, 2026
They do not stand by their statement of a thorough car inspection prior to sale. They can not even do the basics of putting in washer fluid. Car they sold us had warped rotors that we have to replace now. I would recommend an independent inspection prior to buying from them.
Dealer Replied: Hamid, Thank you for leaving this feedback. We would like the opportunity to address your concerns and work to improve your experience. Please reach out to our General Manager at (855) 677-2690 when you have a chance. Thank you, and we look forward to hearing from you.
Cars.com Review
- January 05, 2026
My family had an outstanding experience working with Ali Malekshoar. From start to finish, Ali was professional, knowledgeable, and genuinely focused on making sure we felt comfortable in our decision. He took the time to answer our questions clearly and never applied pressure throughout the...
Dealer Replied: Sam, we strive for 100% satisfaction, and it is great to see you had such a positive experience at W.I. Simonson Mercedes-Benz. We can't wait to see you again, have a great day.
Cars.com Review
- January 04, 2026
Seemless, efficient, up to the standards one would expect from Mercedes Benz. In and out in less than an hour with the best price in the LA, Orange County area.
Dealer Replied: Loren, we strive for 100% satisfaction, and it is great to see you had such a positive experience at W.I. Simonson Mercedes-Benz. We can't wait to see you again, have a great day.
Cars.com Review
- December 29, 2025
John was great to work with - very friendly, professional, and made the entire process simple and stress free. Highly recommend working with him. Great experience overall!
Dealer Replied: Monet, we strive for 100% satisfaction, and it is great to see you had such a positive experience at W.I. Simonson Mercedes-Benz. We can't wait to see you again, have a great day.
Cars.com Review
- December 23, 2025
Very fast process and convenient variety. I would recommend any of my friends or family to purchase car from exactly this car dealership. I traded in my car.
Dealer Replied: Hayk, We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Cars.com Review
- December 16, 2025
I began a search for a Mercedes Benz Gelandewagen (G-Wagon) over a decade ago, but became more serious with my search effort about two years ago. I did not limit my search to nearby, local dealership inventory and configured my online search tools to look nationwide. I located and researched so...
Dealer Replied: Dennis, we strive for 100% satisfaction, and it is great to see you had such a positive experience at W.I. Simonson Mercedes-Benz. We do hope we can be of assistance in the future. Take care!
Cars.com Review
- November 28, 2025
The purchase process was very Smooth, fast and easy. Team as knowledgable and courteous. Would recommend wi Simonson Mercedes Benz for the purchase of a Mercedes Benz.
Dealer Replied: Maria, we strive for 100% satisfaction, and it is great to see you had such a positive experience at W.I. Simonson Mercedes-Benz. We can't wait to see you again, have a great day.
Cars.com Review
- November 23, 2025
Got a great deal. Fast process with paperwork and leaving with my new car. Reza is awesome for the lease process snd Marc was great to work with on the paperwork.
Dealer Replied: Hi Diane, we strive for 100% satisfaction, and it is great to see you had such a positive experience at W.I. Simonson Mercedes-Benz. We hope to see you again soon, have a great day!
Cars.com Review
- November 23, 2025
The sales and financing agents were easy to work with, transparent and honest. One of my better dealership experiences.
Dealer Replied: Thank you for your kind words! We strive to make car buying a positive experience and we're thrilled to hear we achieved that with you. We appreciate your business and hope to see you again in the future!
Cars.com Review
- October 30, 2025
Outstanding staff with excellent communication skills, specially Mie Sales manager helped a lot to finish the deal
Dealer Replied: We're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
Cars.com Review
- October 25, 2025
Jaime was so supportive, helpful, and patient throughout the entire process. He really took the time to explain everything and made sure I felt confident about my decision. CJ was also great, he worked with me to put together a deal that truly fit my needs. I really appreciate how easy and...
Dealer Replied: Tamay, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
Cars.com Review
- October 21, 2025
Best place to go when shopping for Mercedes-Benz. Better treated than the one we have in Sherman Oaks. If they don?t have the one on the lot, they will find the one for you. Sometimes it?s better how you?re treated than the fancy facade of the establishment.
Dealer Replied: Robken, we strive for 100% satisfaction, and it is great to see you had such a positive experience at W.I. Simonson Mercedes-Benz. We can't wait to see you again, have a great day.
Cars.com Review
- October 18, 2025
Max and Mia were amazing to work with! Even though they’re new and came from different dealerships, they went above and beyond to help me get my dream car. My situation wasn’t the easiest—especially with my dad being a tough negotiator—but they still made everything work out smoothly. I truly...
Dealer Replied: Thank you for taking the time to share your positive experience with our team! We always strive to provide excellent service and we look forward to seeing you again soon!
Cars.com Review
- October 10, 2025
Very Professional Crew ,Very pleasant to work with very quick in and out they delivered what they promised. Thank you.
Dealer Replied: Timur, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
Cars.com Review
- September 30, 2025
Sam at Mercedes Santa Monica-simonson delivered exceptional service—professional, attentive, and made my car purchase seamless.
Dealer Replied: Thank you for sharing your experience with Sam at W.I. Simonson Mercedes-Benz! We are thrilled to hear he provided exceptional service and made your car purchase seamless. We truly appreciate your feedback and hope to see you again soon.
Cars.com Review
- September 24, 2025
Parham was truly the best and facilitated a seamless transaction. He went out of his way to provide the very best service and best deal.
Dealer Replied: We're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
Cars.com Review
- September 24, 2025
From beginning to end the experience was easy, quick, relaxed, and with fabulous teamwork to make the sale smooth and get us out the door with no issues! Everyone competent and super accommodating. Painless. Thank you very much!
Dealer Replied: Susan, we are so pleased you enjoyed your visit to W.I. Simonson Mercedes-Benz! We can't wait to see you again, have a great day.
Cars.com Review
- September 17, 2025
I am a repeat client having bought three cars from WI Simonsen. Having been a Palisades Survivor, I drove over 65 miles to buy a second 2023 Mercedes EQS 450 from the dealer. This one for me smells of weed smoke. They didn't effectively clean it nor did they disclose said flaw. I spent so much time...
Dealer Replied: Jerry, Thank you for taking the time to bring your experience to our attention. We would appreciate the opportunity to address your concerns. Please reach out to us at (855) 677-2690 when you have a chance. Thank you, and we look forward to hearing from you.
Cars.com Review
- September 04, 2025
All the staff were friendly n customer oriented. I just wish I had a better idea of the actual cost out the door days before the day I agreed to the purchase. They offered to towed by car back home which was close to 170 miles so I can drive my newly purchased car myself.
Dealer Replied: Mercy, we are so pleased you enjoyed your visit to W.I. Simonson Mercedes-Benz! We can't wait to see you again, have a great day.
Cars.com Review
- September 03, 2025
Nick is always doing an outstanding job and listen to costumers needs. He been servicing my car for 4 years now and always take very good care of my car.
Dealer Replied: Alyssa, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
Cars.com Review
- August 30, 2025
I really enjoyed the Mercedes Benz dealership! Everything is top-notch: cozy, clean, attentive staff, delicious coffee and tea, pleasant atmosphere, modern interior, fast service, and a true premium experience in every detail. The service left only positive emotions. I really enjoyed the Mercedes...
Dealer Replied: We strive for 100% satisfaction, and it is great to see you had such a positive experience at W.I. Simonson Mercedes-Benz. We can't wait to see you again, have a great day.
Cars.com Review
- August 28, 2025
Sam was the best! Not pushy, friendly, easy to work with and made me feel at ease! He even brought a car up from Calabasas for me to rest drive.
Dealer Replied: Diana, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
Cars.com Review
- August 26, 2025
Excellent service, honest approach, great price. Marcus is the best. Repeat customer. Of many years
Dealer Replied: Moris, we are so pleased you enjoyed your visit to W.I. Simonson Mercedes-Benz! We do hope we can be of assistance in the future. Take care!
Cars.com Review
- August 23, 2025
I asked Derrick Franklin in the service department to take good care of my son when he brought in our CLA250 for a check engine light. Instead, he was handed a repair estimate that was higher than the value of the car. The first line item: thermostat replacement -- quoted at $6,100. To put this in...
Dealer Replied: John, We regret to hear your son had this experience with us, and we appreciate you bringing this to our attention. We would appreciate the opportunity to address your concerns. Please reach out to our General Manager at (855) 677-2690 when you have a chance. Thank you, and we look forward to hearing from you.
Cars.com Review
- August 23, 2025
employees were very respectful and caring. they truly payed attention to what I wanted and gave me the best deal! they made sure I was happy with what I was getting.
Dealer Replied: We strive for 100% satisfaction, and it is great to see you had such a positive experience at W.I. Simonson Mercedes-Benz. We can't wait to see you again, have a great day.
Cars.com Review
- August 21, 2025
Great experience! This is my fifth Mercedes Benz and fourth with WI Simonson. They are always fast, easy and professional.
Dealer Replied: We're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
Cars.com Review
- August 20, 2025
employees were very respectful and caring. they truly payed attention to what I wanted and gave me the best deal! they made sure I was happy with what I was getting.
Dealer Replied: Habib, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
Cars.com Review
- August 10, 2025
Came to WI Simonson after buying my last Mercedes from another Mercedes retailer. I?m so happy we came to WI Simonson and met our salesperson John. John was amazing; he was patient, kind, and very attentive. He made our experience very easy. We will definitely be back to WI Simonson and work with...
Dealer Replied: Jennifer, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
Cars.com Review
- August 10, 2025
Very professional sales people! They are the best .. I highly recommend them! I will not use any other dealers in the future. They are professional, fair, polite, and provide through information
Dealer Replied: Mohsen, we're happy to hear you've had such a positive experience with our team! We can't wait to see you again, have a great day.
Cars.com Review
- August 09, 2025
My experience was good, I was able to chat even days after with my salesperson Chris who made sure I knew every step of the process as we went along.
Dealer Replied: Robin, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
Cars.com Review
- August 04, 2025
I have been coming to WI Simonson for many years and my visit on Sunday was definitely the best! Sam and David were extremely helpful and the process went smoothly even though they were extremely busy. Thank you!
Dealer Replied: Jayne, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
Cars.com Review
- August 01, 2025
My visit today to W.I. Simonson Mercedes-Benz was extremely pleasant. Both Ms Karen Bailon and Mr. Marcus Jerry were very knowledgeable and extremely kind. My transaction was handled with utmost care and knowledge, thus leaving me very happy and satisfied. I will be happy to pass my great...
Dealer Replied: We strive for 100% satisfaction, and it is great to see you had such a positive experience at W.I. Simonson Mercedes-Benz. We do hope we can be of assistance in the future. Take care!
Cars.com Review
- July 31, 2025
I had an excellent experience working with Sam Sourial. He was attentive to my needs, answered all my questions thoroughly, and made the whole process smooth and stress-free. I highly recommend Sam Sourial and the team at the W.I. Simonson MBZ in Santa Monica.
Dealer Replied: Lida, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
Cars.com Review
- July 29, 2025
Everyone was great! Very welcoming, friendly and most importantly, very professional. Thank you very much.
Dealer Replied: Fabio, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
Cars.com Review
- July 26, 2025
Amazing service!!! Mo and the staff were beyond helpful. They made the deal go as seamless as possible.
Dealer Replied: We're glad to hear you enjoyed your visit. We hope you have a great day!
Cars.com Review
- July 25, 2025
The dealership was good to work with however, their communication updating the customer could be improved.
Dealer Replied: Kirk, Thank you for taking the time to share your feedback. We would appreciate the opportunity to learn more about your experience. If you are willing, please reach out to our General Manager at (855) 677-2690 at your earliest convenience.
Cars.com Review
- July 13, 2025
Friendly staff! Our salesman, Sam, was very nice, friendly, & kind & treated us with utmost respect & professionalism.
Dealer Replied: We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
Cars.com Review
- July 10, 2025
Upon arrival the staff was attentive and friendly., they directed me to where i needed to be. The service was great & fast, Sean & Tamer was amazing.
Dealer Replied: Hi Constance, we are so pleased you enjoyed your visit to W.I. Simonson Mercedes-Benz! We are always more than happy to assist you if anything else comes up. Take care!
Cars.com Review
- July 09, 2025
This is my second car from this dealership, and just like the first time, the experience was smooth and professional. The staff is friendly (especially Sam F), helpful, and makes the process easy from start to finish. Highly recommend if you?re looking for a dealership you can trust!
Dealer Replied: Hi Mikaela, thank you for your kind words and this wonderful review! We do hope we can be of assistance again in the future. Take care!
Cars.com Review
- July 09, 2025
WWe had a remarkable experience exchanging our Tesla for a Mercedes. The sales team demonstrated efficiency, respect, and helpfulness throughout the entire process. Every aspect, from sales manager, Shawn, to the general sales manager, Raul, and finance department, Iman, was expertly handled.
Dealer Replied: Hi Shabnam, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- July 08, 2025
This dealership really does value its customers. I bought a CPO in August of 2024 and just yesterday, an EQB. They really do value the loyalty of repeating customers. I will no doubt return for a third time when my lease is up. I highly recommend purchasing/leasing from W.I. Simonson in Santa Monica.
Dealer Replied: Hi, thank you for your kind words about W.I. Simonson Mercedes-Benz! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Cars.com Review
- July 08, 2025
My buying experience with Sales person Chris Bland was nothing short of spectacular! Because of Chris, the whole buying process was smooth as silk! I would recommend him without reservation if you are looking to purchase a vehicle at this dealership!
Dealer Replied: Hi, we're glad you had such a wonderful experience with us! Thank you for the recommendation, and have an amazing day!
Cars.com Review
- July 08, 2025
Tami was amazing. So hospitable, had a big red bow on the car!! Made the process so easy and fast! I?m only buying from W.I. Simpson going forward!
Dealer Replied: Hi Susan, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us! Take care!
Cars.com Review
- July 08, 2025
Great service and great sales people as always. This is my 5th car at this dealership and Shawn Farahmand and his team are the best sales team you'll event meet. They make buying a car so easy and so quick. Overall, fantastic service and I'll be back soon for another car.
Dealer Replied: Tj, we really appreciate your positive review! We look forward to your next visit! Take care!
Cars.com Review
- July 07, 2025
Just purchased a CPO and after guaranteeing quality of the work I come to find that 1 tire is much lower in tread depth than the other 3 much newer tires. It's is different enough to the point that i need to replace that one tire. Then at the tire shop they found that another tire had a bulge in the...
Dealer Replied: Jonathan, Thank you for taking the time to bring your experience to our attention. We would appreciate the opportunity to address your concerns. Please reach out to our General Manager at (855) 677-2690 when you have a chance. Thank you, and we look forward to hearing from you.
Cars.com Review
- July 06, 2025
Shawn and his team are fantastic. I am so impressed how quickly and seamlessly they were able to get me into my new car.
Dealer Replied: Alex, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
Cars.com Review
- June 25, 2025
! Always a Great Experience! This is my second car from this dealership, and just like the first time, the experience was smooth and professional. The staff (Especially Sam) is friendly, helpful, and makes the process easy from start to finish. Highly recommend if you’re looking for a dealership you...
Dealer Replied: Mikaela, we really appreciate your positive review! We look forward to your next visit! Take care!
Cars.com Review
- June 22, 2025
WI Simonson has great leadership and all the staff is welcoming, professional and knowledgeable as well.
Dealer Replied: Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
Cars.com Review
- June 22, 2025
We had a remarkable experience exchanging our Tesla for a Mercedes. The sales team demonstrated efficiency, respect, and helpfulness throughout the entire process. Every aspect, from sales manager, Shawn, to the general sales manager, Raul, and finance department, Iman, was expertly handled.
Dealer Replied: Hi, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!
Cars.com Review
- June 16, 2025
I purchased a Mercedes EQS 580 for delivery to Georgia on April 30th and paid cash in full. I was assured the deanship had tons of experience selling to out of state customers. It is now June 16th, I still have do not have any confirmation that my car is being registered with the state of Georgia so...
Dealer Replied: Hello, Thank you for reaching out about this matter. For further assistance, please contact our General Manager, Mo Younis, at (855) 677-2690. He will be happy to help you.
Cars.com Review
- May 29, 2025
This dealership is like a family to me. I've been coming here for years and they always make me feel at home. Make sure that I'm just fine. Make sure that there's nothing that I need and I always leave with my car if not today the next day but today it happened just the way it was supposed to thank...
Dealer Replied: We really appreciate your positive review! We look forward to your next visit! Take care!
Cars.com Review
- May 29, 2025
Made an appointment and when I arrived the car I asked for was already cleaned ready to go. I took it for a quick spin while they checked my trade-in. Quick and easy negotiations without pressure, pleasant experience.
Dealer Replied: Herman, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
Cars.com Review
- May 25, 2025
excellent service ,kind and professional .process to lease very smooth i lease a 350 glce hybrid
Dealer Replied: We are so pleased you enjoyed your visit to W.I. Simonson Mercedes-Benz! We look forward to your next visit! Take care!
Cars.com Review
- May 24, 2025
Professional and exceptional service by Shawn and his team ! I was able to get the car I loved . Definitely will come back ! Thank you for your great service!
Dealer Replied: Stella, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
Cars.com Review
- May 24, 2025
Professional and exceptional service from the team. I was able to get the car I liked and a team was very helpful ,smooth and easy process.. thank you for the great service!
Dealer Replied: Stella, we really appreciate your positive review! We look forward to your next visit! Take care!
Cars.com Review
- May 24, 2025
Very easy and smooth process Paper work was ready and easy Quick service and had several different people helping to move it along even as I changed the appointment time
Dealer Replied: Fred, we really appreciate your positive review! We look forward to your next visit! Take care!
Cars.com Review
- May 22, 2025
Excellent personalized service. I leased annEQE, was out the door and on the road within an hour. And I got a fantastic deal.
Dealer Replied: Allison, we really appreciate your positive review! We look forward to your next visit! Take care!
Cars.com Review
- May 19, 2025
Shawn Farahmand and his team are far and away the best and most professional team I have every deal with in my 30+ years of car buying.
Dealer Replied: We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Cars.com Review
- May 12, 2025
Complete Bait and Switch – Buyer BEWARE of WI Simonson Mercedes in Santa Monica. I purchased a $128,000 vehicle sight unseen from WI Simonson Mercedes-Benz based on the listing they had on Cars.com — which looked incredible. The ad boldly listed high-end options in ALL CAPS, including: FRONT AXLE...
Dealer Replied: Janna, Thank you for taking the time to bring your experience to our attention. Our General Manager would appreciate the opportunity to speak with you directly regarding this situation. Please reach out to us at (855) 677-2690 at your earliest convenience. We look forward to hearing from you.
Cars.com Review
- May 11, 2025
On Friday, April 18, 2025, I took my 2017 GLE350 Mercedes to W.I. Simonson for a routine service and to have a problem with its interior lights fixed. The service writer, Gore Srmabekian, explained the service to be performed and the additional diagnostic work needed to isolate the lighting problem....
Dealer Replied: Hi John, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Cars.com Review
- May 04, 2025
Great experience all around. Super helpful service and a very good deal with very little hassle or waiting. Would highly recommend to anyone looking for a Mercedes.
Dealer Replied: Hi Allan, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Cars.com Review
- May 02, 2025
Reza was very helpful. He really put in the effort to find us the vehicle that we were looking to purchase.
Dealer Replied: We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
Cars.com Review
- April 26, 2025
Sales team has been over the top fantastic. They are professional, helpful, and very easy to work with
Dealer Replied: Hi Rich, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Cars.com Review
- April 21, 2025
My sales person, Reza could not have been more professional or courteous. The purchase of the car surprisingly fast! Can't give enough kudos to all that were involved at the dealership
Dealer Replied: Joe, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
Cars.com Review
- April 18, 2025
This is our 5th car from Simonson and we come back because of great service from Marcus Jerry
Dealer Replied: Hello, thank you for taking the time to let us know how we did. We hope you have a great day!
Cars.com Review
- April 18, 2025
Very competent, kind and professional people work there. They go out of their way to make you feel comfortable. It’s a beautiful showroom with beautiful cars.
Dealer Replied: Katrin, thank you so much for the positive review! Until the next time we meet, take care!