Cars.com Review
- April 03, 2026
Overall very satisfied with the service department. Had a few serious issues that needed fixing and the process was smooth from beginning to end. My only issue and it seems petty, but if I spend almost $10,000 on services, the cleaning of the vehicle before giving back should probably get more...
Cars.com Review
- March 20, 2026
I visited the comparable dealerships on Clark Road in Sarasota. While this is my first Mercedes Benz, it may not be the last given my experience with the entire team.
Dealer Replied: Hello Christopher, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Cars.com Review
- March 20, 2026
I was shopping for another Lexus or my first Mercedes with specific features such as anti-collision, lane keeping assistance, etc. and preferably red or blue and a 2025. I shopped on Carfax and found a number that met the requirements so I sent inquires to several dealerships. The prices were all...
Dealer Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Sarasota. Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- March 18, 2026
Great car buying experience with CJ at the Mercedes Benz of Sarasota. CJ is very knowledgeable on the technology in the Mercedes Benz, great follow-up on any questions.
Dealer Replied: Hi Debra, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- March 17, 2026
My experience was exceptional. Alfredo and the team were amazing and made sure I got the vehicle I wanted at the best price possible. I definitely recommend Mercedes Benz of Sarasota and Auto Nation to anyone looking to purchase a vehicle. I give them 100 stars
Dealer Replied: We are pleased to hear you had such a positive experience with us, Ann! We appreciate your recommendation of Mercedes-Benz of Sarasota and we hope to be of service again in the future.
Cars.com Review
- March 14, 2026
Probably the best dealership I?ve ever dealt with, their service consultants are extremely knowledgeable and helpful, everyone is very nice and very efficient. I ended buying a new car from them as well.
Dealer Replied: Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- March 09, 2026
Your G Wagon Dealership. Excellent sales and service highly recommended. Try them you’ll be happy.
Dealer Replied: Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- March 05, 2026
I love Mercedes and Mercedes-Benz of Sarasota. I?m on my 26th Mercedes since 2004, and the most amazing part is how few issues I?ve had over the years. It?s rare that I ever need warranty work. Most of the time, the only things my cars need are the regular A & B services, tires, and any extras I...
Dealer Replied: Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- February 19, 2026
The whole team at Mercedes Benz of Sarasota was top shelf. They worked to secure the vehicles I wanted and got me through the purchase process quickly and efficiently. Kade, Dante, Jimmy and Bobby were excellent to work with. I highly recommend this dealership if you're looking for an excellent...
Dealer Replied: Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Sarasota! Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- February 04, 2026
Wonderfully helpful and honest. Seamless experience. Willing to find exactly what I was looking for.
Dealer Replied: We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- January 27, 2026
Sarasota Mercedes was wonderful. Helped us find the car we really wanted. Throughout the process felt no pressure. Very happy with the experience.
Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Cars.com Review
- January 27, 2026
Came for test drive , left with a new car, they went above and beyond to win my business !
Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- January 21, 2026
Easy scheduling, prompt service, Randi very professional. Pleasant waiting area Love the. Ideo update during service.
Dealer Replied: Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- January 20, 2026
Got an opportunity to test drive all three SUV?s I was interested in. CJ was patient and explained the features of all of them. He was also patient with my requests for buying a new vehicle. I felt my requests were heard and responded to appropriately and with understanding.
Dealer Replied: Hello, we are pleased to hear you had such a positive experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- January 13, 2026
I bought my new car on New Years Eve and the process was easy and very Enjoyable with my salesman, Dana. After a few weeks of driving I?m loving the experience.
Dealer Replied: Hello Bryan, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Cars.com Review
- January 10, 2026
I had an excellent experience working with William Zimmerman at Mercedes-Benz of Sarasota. William is knowledgeable, professional, and attentive without ever being pushy. He took the time to understand what I was looking for and answered all of my questions clearly. What impressed me most was his...
Dealer Replied: Hello, we are pleased to hear you had such a positive experience with us. Please don't hesitate to reach out to us if there's anything more we can do!
Cars.com Review
- January 09, 2026
Seamless-they replaced my battery, and accommodated me for an unscheduled A service! Very pleasant experience-will return for further recommend maintenance as per MB schedule-THANK YOU!
Dealer Replied: Hello Frank, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- January 02, 2026
I’ve been a customer of your dealership for over 20 years, and I’ve had the pleasure of working with Alfredo for many of those years. Each time, the level of professionalism, consistency, and genuine care has been exceptional, and this most recent lease was no different. Alfredo once again provided...
Dealer Replied: Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Cars.com Review
- December 31, 2025
Some of the reviews on this site must be talking about a different dealiership when it comes to the Sales, Finance, and Finance Management team. I purchased a new car from David Anthony at MB Sarasota, and I could not be happier with the service and expertise they provided. To put it in perspective,...
Dealer Replied: Hi Susan, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Sarasota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- December 30, 2025
It was a pleasure to purchase my latest Mercedes-Benz SUV - (my 4th in my lifetime). Sales & Business Office were easy to deal with. Service for warranty as well as routine items have been handled quickly in a professional manner. My Service Adviser has been wonderful.
Dealer Replied: Hi Alexa, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Cars.com Review
- December 27, 2025
Great buying experience. Great facility with an exceptional Sales associate. Feliza Engelhard was extremely knowledgeable of the product, answered all my questions and gave me a very good overview of all the options.
Dealer Replied: Hi William, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Sarasota. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- December 17, 2025
They take a serious interest in what you tell them. I am very satisfied with the manner in which I am treated.
Dealer Replied: Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- December 17, 2025
Professional from the moment the valet greeted me, until my review of service with Shawn, my advisor.
Dealer Replied: Hello Steve, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- December 11, 2025
Tucker, Dante, and James were understanding, knowledgeable, friendly, caring, efficient, and accommodating. They polite, proficient, personable, pleasant, prompt, and professional!! I shall buy from them and their dealership in the future.
Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Sarasota. Feel free to reach out to us if you need anything. Have a wonderful day.
Cars.com Review
- December 11, 2025
The experience was very nice, made purchasing easy and affordable. Would highly recommend to anyone
Dealer Replied: Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- December 09, 2025
Polite and personalized Service - a little expensive but very reliable. Car is always ready ahead of when promised
Dealer Replied: Hi, thank you so much for your positive comments about Mercedes-Benz of Sarasota! Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- December 03, 2025
Tucker was vey professional. He listened and answered all my questions. I would definitely recommend him to others.
Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Sarasota. We can't wait to see you again, have a great day.
Cars.com Review
- November 28, 2025
George was most helpful on our purchase. Very professional and excellent post buy help. He demonstrated patience, understanding and fine customer service. Will use him again.
Dealer Replied: Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Cars.com Review
- November 27, 2025
the entire sales and delivery experience was exceptional….both the general manager and our salesman were extremely helpful
Dealer Replied: Hi, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!
Cars.com Review
- November 23, 2025
I moved here from out of town so did not buy my car here but was treated like a valued customer!
Dealer Replied: Hello, we appreciate you taking the time to leave us a response! Feel free to reach out to us if you need anything. Have a wonderful day.
Cars.com Review
- November 18, 2025
Lawrence was very helpful and professional. He went the extra mile and made sure my car was ready and sparkling clean!
Dealer Replied: Hi Rose, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Sarasota. Feel free to reach out to us if you need anything. Have a wonderful day.
Cars.com Review
- November 17, 2025
Just had a superb buying experience at M-B of Sarasota this week. My wife was in the market for a GLC and we planned to go to 3 dealers in the area to get the best deal. After working with George H we decided that was not worth our time, as we were not likely to get a better price and would...
Dealer Replied: Hi Mike, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Sarasota! If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- November 14, 2025
Karrina Waschkik ? Salesperson I had the absolute pleasure of working with Karrina Wischkik at Mercedes-Benz of Sarasota, and she was outstanding from start to finish! Karrina is the perfect combination of professional, knowledgeable, and genuinely personable. She took the time to really understand...
Dealer Replied: Hi Linda, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Sarasota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- November 10, 2025
Nice place very helpful. Went out of the way to get everything done, even received a call to schedule my next appointment. The car is beautiful and a dream come true.
Dealer Replied: Hi John, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- November 10, 2025
I had an outstanding experience working with David Anthony at the Mercedes-Benz dealership in Sarasota. David was professional, friendly, and incredibly accommodating throughout the entire process. He followed up promptly and ensured every detail was handled with care. Thanks to his expertise and...
Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Cars.com Review
- November 07, 2025
Leased a new Mercedes. The experience was excellent. The sales executive who worked with me, George Hajal, was excellent. He made the process easy and fast. He went out of his way from beginning to end. My wife will come back to Mercedes and George will be the man who leases us our next vehicle!
Dealer Replied: Hi Rick, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
Cars.com Review
- November 06, 2025
My wife and I had another outstanding experience recently while buying a certified E400. Alfredo who is our sales consultant was very profesional throughout the entire process. We had told him what we were looking for and once a car came in to match our request he contacted us immediately. This is...
Dealer Replied: Hi Jim, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Cars.com Review
- November 02, 2025
Friendly, courteous, knowledgeable, professional staff from arrival to departure. Top quality service. Exceptional follow-up. Awesome cars and they keep them running and riding like new.
Dealer Replied: Hi James, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Sarasota. Feel free to reach out to us if you need anything. Have a wonderful day.
Cars.com Review
- October 30, 2025
Prompt, immediate attention. Purchase was professionally completed. Every commitment met. The car was ready for pick up when scheduled. It was detailed and complete. Salesman, Bobby Carr, was excellent to work with!
Dealer Replied: Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- October 30, 2025
Very comfortable and professional.
Cars.com Review
- October 28, 2025
Mercedes-Benz of Sarasota had the exact car I wanted. I was ready to buy and had an approved draft from a very reputable credit union in the area with a rate of 5.5%, The Manager even stated that the he had used the credit union for financing in the past. However, Mercedes-Benz of Sarasota...
Dealer Replied: Hello, we regret your experience with us here, but are glad you brought this to our attention. Here at Mercedes-Benz of Sarasota, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager Jeff at (714) 627-5558 to discuss ways we can better serve you in the future.
Cars.com Review
- October 16, 2025
Went for nail in tire, didn't have any appointment. Mr. Vincent @ service department attended me. He was extremely knowledgeable and helpful. He took care of me right away in a timely manner and explained what to expect, and it went above and beyond. Thank you, Mr. Vincent.
Dealer Replied: Hi Pritesh, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Cars.com Review
- October 08, 2025
We were very pleased with our service both from the salesman as well as the business manager who worked through the paper work.
Dealer Replied: Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- October 07, 2025
Lisa G is an outstanding Service Adjuster. She always gave me the best advice and helped me understand my options.
Dealer Replied: Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Cars.com Review
- October 04, 2025
I had a good service experience and Mercedes Benz of Sarasota. My 12V battery needed to be replaced. He got me in and out in a decent amount of time. Vince, my service advisor was personable, knowledgeable, and professional. I?ve been to this dealership a few times now and haven?t had a bad...
Dealer Replied: Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- October 03, 2025
From the moment I saw the new 2026 E 350 I knew that's the car I wanted everything about the car was great . The dealership is easy to buy from
Dealer Replied: Hello Angela, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- October 01, 2025
The Service associates were very prompt and efficient, smart, helpful and polite . The work was completed when they said iy would be.
Dealer Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Sarasota. If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- September 24, 2025
I had a very disappointing experience at Mercedes- Benz of Sarasota, Florida. From the beginning the communication was poor and promises were not followed through. I expected a higher level of service from a Mercedes dealership, but instead I encountered misleading information, delays, not...
Dealer Replied: Hi Marilyn, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (941) 275-1293 to discuss what we can do to help.
Cars.com Review
- August 27, 2025
Worst car buying experience ever. Vehicle was Damaged and the dealer didn’t disclose it. They also took forever to get the sale finalized. And it was a cash sale! Buy with caution.
Dealer Replied: Hi, we are deeply disappointed by your experience at Mercedes-Benz of Sarasota. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (941) 275-1293 to discuss what we can do to help.
Cars.com Review
- August 18, 2025
Always responds to request for service...very professional staff.. Kudos to Randi for getting job done...always calls with updates.
Dealer Replied: Hi Biglan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Cars.com Review
- August 17, 2025
Always a great experience - everyone is very professional. Comfortable waiting area. They keep you up date on your vehicle status.
Dealer Replied: Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- August 16, 2025
My sales consultant, David Anthony was absolutely amazing. He was so knowledgeable on Mercedes, showed and taught me all of the features in the car and kept really nice company throughout the process. Cannot recommend him enough!!
Dealer Replied: Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Cars.com Review
- August 16, 2025
Excellent customer service. Isaac was patient and listened to what I was looking for in a car.
Dealer Replied: Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- August 16, 2025
Its a wonderful dealership,Fantastic staff, and their customers service ,both before purchasing and after.
Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- August 09, 2025
Mercedes Benz of Sarasota is terrific, great service and exceptional treatment. They have the best manager who sincerely cares and Lisa Gillespie, my service person is incredible. She always helps and goes above and beyond. This facility is immaculate and offers a comfortable and pleasant place to...
Consumer Replied: Thank you
Cars.com Review
- August 09, 2025
The purchase on line went very smoothly from start to finish This was first time purchasing on line, everyone was very patient with me. I am ver happy with the car.
Dealer Replied: Hello Connie, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- August 06, 2025
The communication between myself and my advisor while my car was being serviced was very efficient. I thought that the service was amazing and very fair. I took my car in for a diagnostic and it took the mechanics a quick look under the hood to figure it out. I wasn't charged the diagnostic fee...
Dealer Replied: Hi, we appreciate you taking the time to leave us a response! Feel free to stop by if you ever need any more help.
Cars.com Review
- July 19, 2025
Donna was very helpful. We had a few set backs, but Donna was very determined to make it right. And she DID! Thank you for your guidance.
Dealer Replied: Hi Debra, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Sarasota. Drive safe, and we'll see you on the road.
Cars.com Review
- July 17, 2025
The process of car buying with Bobby and Troy Hill was smooth. They are both professional and amazing. They are too helpful and made the process too easy.
Dealer Replied: Hi Jinky, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.
Cars.com Review
- July 14, 2025
I had the pleasure of working with Bryan Neitz. Bryan was welcoming, professional, and incredibly knowledgeable. He took the time to understand exactly what I was looking for and made sure every detail was handled with care. He was responsive to all my questions, patient with my decision-making,...
Dealer Replied: Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- July 11, 2025
Easiest auto buying experience ever. Sales staff were knowledgeable helpful and experienced. Finance team, likewise were knowledgeable professional and experienced. All in all a good experience.
Dealer Replied: Hi Arthur, thank you for taking the time to leave a review for us at Mercedes-Benz of Sarasota. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- July 11, 2025
Their communication sucks , they don?t even have communication between them. The sales rep told me we will go through my bank, he ran my credit few times with different banks which wasn?t the deal.
Dealer Replied: Hi Nicolas, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (941) 275-1293. We hope to hear from you.
Cars.com Review
- July 10, 2025
Phenomenal professionalism !! Could not have imagined being so thoughtful and thorough in treating a first time customer!! My car was screened, a repair explanation provided and I couldn?t be happier ..
Dealer Replied: Tom, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Sarasota. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Cars.com Review
- July 09, 2025
Great Mercedes Benz dealership. They had the vehicle in stock that we were looking as a CPO. It was an excellent value. We closed the dealer with a trade-in and took delivery with 24-hours. Very welcoming and professional staff.
Dealer Replied: John, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Sarasota. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Cars.com Review
- July 09, 2025
The negotiation process when buying a car can always be challenging, but Feliza and Jayson were very professional through it all. I want to sincerely say thank you for everything. We love the car, and look forward to a long lasting relationship with the Mercedes dealership in Sarasota, FL.
Dealer Replied: Elizabeth, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Sarasota. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Cars.com Review
- July 09, 2025
The salesman Kade was the only good thing. The car was dirty, not waxed, 5 year old tires and had black goop on the driver hand controls. The finance manager was a bit sleazy (you know the type). The sales manager belonged on a used kia lot. Extremely underwhelming for MERCEDES BENZ
Dealer Replied: Mitch, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (941) 275-1293 to discuss what we can do to help.
Cars.com Review
- July 08, 2025
Bought a 2024 with 1300 miles, when picked up tank less than half full, at home I found a missing cover to an access hole under drivers floor mat, the hole was about 1 inch by 2 inches also tires were under inflated, when I called about the cover for the access hole I was told that they had no parts...
Dealer Replied: Ronald, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (941) 275-1293 to discuss what we can do to help.
Cars.com Review
- July 08, 2025
Great overall experience from everyone, our salesman Bryan was wonderful to deal with and will be recommending him to our friends and family. Thanks for making our purchase go smoothly.
Dealer Replied: Julie, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Sarasota. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Cars.com Review
- June 23, 2025
Exceptional all the way around. The entire staff goes above and beyond to make the customer/client feel confident in the choice to purchase and/or service with them!
Dealer Replied: Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- June 18, 2025
2012 corvette. 1st of all they said the car was inspected. It seems like they just checked the boxes. I took it to a local chevy dealer and it had problems. The harmonic balancer was wobbling and causing stress on the crankshaft and all pullies and accessories. The brake fluild had water in it....
Dealer Replied: Hi David, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (941) 275-1293 to discuss what we can do to help.
Cars.com Review
- June 10, 2025
Peter answered all my questions and gave me more information on the process. It was a pleasure to do business with the dealership and personnel.
Dealer Replied: Hello Patrick, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Sarasota. If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- June 07, 2025
Excellent staff and service. Donna is our advisor love her. CJ our sales rep, love him and James did an awesome job handling our lease set up, and we love him too!
Dealer Replied: Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Cars.com Review
- June 04, 2025
Kade and Dominic in the sales department made the process very pleasant and great. I will definitely consider doing business with them in the future.
Dealer Replied: Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Sarasota! If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- May 30, 2025
I recently purchased a used vehicle from Mercedes of Sarasota. Let me start by saying that this isn't somewhere that I would normally be looking for a vehicle. Most vehicles there are way above my price point. They just happened to get a trade-in vehicle that met our needs and our price range. ...
Dealer Replied: Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!
Cars.com Review
- May 26, 2025
From our 1st call inquiring about a car we saw online to driving back home with our new to us used car -excellent service. Dominic was awesome and everyone involved.
Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- May 21, 2025
Excellent and professional service. Outstanding service advisor Lawrence kept me posted as issues were addressed. He was knowledgeable and detail oriented. Very clean and first class facility.
Dealer Replied: Hi Michael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- May 21, 2025
No response whatsoever to my request via the Cars.com app. It seems unlikely that this dealership has a genuine interest in service.
Dealer Replied: Hi Eduardo, we regret your experience with us here, but are glad you brought this to our attention. If you are willing, please call our General Manager at (941) 275-1293 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Cars.com Review
- May 14, 2025
Visitar Mercedes-benz Sarasota fue mi mejor opción. Me sentí como si estuviese en mi casa. Las atenciones fueron de 1ra me dieron un trato super bueno.. Valió la pena 3 hora de trayecto del sur de La Florida hacia ellos. Nunca fue tan fácil obtener un vehículo hasta que llegue a Mercedes-benz...
Dealer Replied: Hola Miguel, ¡muchas gracias por tus comentarios positivos sobre Mercedes-Benz de Sarasota! Si necesitas algo más, no dudes en llamarnos o visitarnos. ¡Que tengas un buen día!
Cars.com Review
- May 14, 2025
We are very happy with the whole process. The level of professionalism is there. We had an issue with the car, but they were more than gracious to resolve it. SPECIAL THANKS to Bobby Carr in Sarasota, and Bryan Fernandez in wesley Chapel. We cannot thank you enough. Keep the good work.
Dealer Replied: We are pleased to hear you had such a positive experience with us, Victor! Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- May 03, 2025
Eden’s our salesman was top notch. Worked very hard on my behalf to get most everything I wanted and then some. Friendly, knowledgeable and ethical. If you’re serious about buying a Mercedes, go see Edens
Dealer Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Sarasota. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- April 25, 2025
After I bought the 2023 Cadillac Escalade I was contacted by the salesman William Zimmerman to find out about the car and my experience with the dealership. I informed him that the car was running great but something that I noticed later was that the right passenger vertical headlight was cracked in...
Cars.com Review
- April 19, 2025
The Service Representatives are professional and good about communicating. It's been a pleasure working with them.
Dealer Replied: Hi, thank you for your positive review. We're happy to have been of service to you.
Cars.com Review
- April 16, 2025
For context, I currently own 4 M-B vehicles and have owned at least 1M-B vehicle for 50+ years. Last year I bought a new 2024 AMG EQE?it is nice, pretty and a pleasure to drive; however, the fit and finish has not been up to M-B standards, imo. We had to have the entire dashboard realigned. It has...
Dealer Replied: Hello Ronald, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- April 15, 2025
Excellent customer service with Kehan Barkhuizen very professional help me to get the right car for my needs.
Dealer Replied: Hello Alberto, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Cars.com Review
- April 10, 2025
CJ and Stephen were amazing to work with! Friendly, knowledgeable, super efficient and excellent customer service. I came in on a Friday night and left 2 hours later with my dream car. I had a trade in as well, and they made the entire process super easy. I'd highly recommend paying CJ a visit...
Dealer Replied: We appreciate you taking the time to leave us a response, Amanda! If you need more help, our team is available to talk -- safe travels!
Cars.com Review
- April 09, 2025
Brought my new Mercedes E-Class in for annual service and I couldn't be more impressed with the quality of service and the professionalism of everyone. My Service advisor was Randi and I was welcomed and treated as if I was the most important customer. I actually purchased my Mercedes from...
Dealer Replied: Hello Frank, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Sarasota. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- April 09, 2025
We ordered a new GLE 450 , and during the manufacturing process, our original salesman left the dealership. We were turned over to Bill Zimmerman , who was excemplary in all aspects. He was prompt, curious and provide excellent guidance as we reviewed all the features of the new GLE.
Consumer Replied: We ordered a new GLE 450 , and during the manufacturing process, our original salesman left the dealership. We were turned over to Bill Zimmerman , who was excemplary in all aspects. He was prompt, curious and provide excellent guidance as we reviewed all the features of the new GLE.