Google Review
- March 02, 2021
Left by Jason Nunez
I went to Biener Audi and spoke to David about a car I was interested in and he was very friendly and answered all my questions right away. He answered all my texts back right away and always called me back if he could not speak at that moment. I ended up purchasing a car from him, and so far so...
Google Review
- March 02, 2021
Left by Anna Jameson
Tevin and Ali were so transparent I cant even begin to thank everyone on this team for helping get back on the road. Thank you again and I deff recommend this place to all my friends!!
Google Review
- March 02, 2021
Left by Alexander Johnson
Kit was very helpful! I recommend speaking to him if you need help choosing between different models, hes the guy you should talk to!
Google Review
- March 02, 2021
Left by barbie zito
Charlie is the absolute best! He goes above and beyond for his clients.
Google Review
- March 02, 2021
Left by Native Boxingclub
Google Review
- March 02, 2021
Left by Gary Melnick
Professional staff member who answered all questions thoroughly. Loaner car was waiting and I was out quickly after dropping off my vehicle. Service was completed accurately and my vehicle was ready exactly as promised. Covid safety procedures followed.
Response from the owner Replied: Thank you!
Google Review
- March 01, 2021
Left by MsBigbear123
Google Review
- March 01, 2021
Left by Garrison Grant
Excellent experience the whole way through. Tevin was a pleasure to work with as well as the whole team at Biener. I drove 3.5 hours becasue they had the exact model and color I was looking for. I love my new ride and 100% recommend doing business with Beiner!
Google Review
- March 01, 2021
Left by tony nakhla
DealerRater Review
- March 01, 2021
Left by ArtR
I've been dealing with Biener for over 20 years and am completely satisfied. Would not go any place else for my Audi service. Jonathan especially and the rest of the staff have always been attentive to my needs courteous and helpful.
Biener Audi Replied: Thank you!
Google Review
- March 01, 2021
Left by Robert Halbreiner
Google Review
- February 28, 2021
Left by Pengqing Wang
Google Review
- February 25, 2021
Left by Jessicca Coleman
Google Review
- February 25, 2021
Left by Harry Anagnos
Google Review
- February 22, 2021
Left by marsha silverman
Google Review
- February 17, 2021
Left by Mark Karten
Google Review
- February 09, 2021
Left by Bryan Hutchinson
Recently had my 2018 S3 serviced at Beiner for warranty work. I had a suspension malfunction and was safe to drive but annoying to see every time I turned on the car. Matt was my advisor and was very knowledgeable and very upfront with me. He was in continuous communication which was huge for...
Response from the owner Replied: Thank you!
DealerRater Review
- February 09, 2021
Left by mhoenig
Service was exemplary . Matt set up the appointment upon my phone call . Was courteous and efficient . Jonathan Pizzo coordinated the service, arranged timing, work to be done, perfectly . Car was ready early afternoon. A phone call advised me it was ready to pick up. Seamless service experience ....
Biener Audi Replied: Thank you!
Google Review
- February 08, 2021
Left by Kimberley Wynter
CarGurus Review
- February 05, 2021
Left by Ray
The staff at Biener Audi was very helpful in providing pertinent information about the A8L.
Google Review
- February 04, 2021
Left by Steve Pontefract
Facebook - Web Review
- February 03, 2021
Left by Vidya Singh
Well the are absolutely, wonderful people especially Jermey. The work hand, in hand with me snd my insurance company to make my life easy . The even give me a loner car to use because my car was out of warranty. I will recommend their service to any and describe, them to the best of my knowledge!...
Google Review
- January 30, 2021
Left by Jonathan Mully
Service here is top notch!
Google Review
- January 30, 2021
Left by A Google User
The people in used car department are so friendly ! Coffee is great!!
Google Review
- January 29, 2021
Left by Kelvin DePena
Good place to have your Audi serviced. If you can wait do it. Void renting a car from Hertz [partner of auidi they provided three cars and all smelled bad!
Google Review
- January 29, 2021
Left by amy ziong
everyone should come here, especially for the coffee!!!!
Google Review
- January 29, 2021
Left by Jeff Quintero
Great customer service, the staff was very helpful and polite. Tevin is a great salesman, he answered all of my questions and always got back to me fast.
Google Review
- January 29, 2021
Left by michael miller
service department is fantastic !
Google Review
- January 29, 2021
Left by yin xang
sales team is great! couldn't ask for more of a transparent team.\love my new audi!
Google Review
- January 29, 2021
Left by iris hiemz
bought my first car here ( 2017 Audi a3) and kit helped me through out the whole process made sure i really enjoyed it and the manager ali really made sure it was within my budget ! even gave me a curtsey Audi merchandise. i highly recommend first time buyers to come here you wont regret it!
Google Review
- January 28, 2021
Left by Javid Gafur
Best service center in NY. Quick to diagnose and resolve the issue. Worse case youre in a same year loaner for a few extra days. Beats a test drive.
Google Review
- January 26, 2021
Left by Li Ji
Great oil change price!
Edmunds.com - Service Review
- January 25, 2021
Left by Art
good job - courtesy people
Edmunds.com - Service Review
- January 24, 2021
Left by Always a great experience
Came for an oil change and inspection and ended up buying 2 new tires so was a more expensive visit than normal. But service department at Biener Audi is excellent.
Google Review
- January 22, 2021
Left by Jackie Robinson
Mr. Pizzo Always provides me with exceptional service at Bieber Audi!
Response from the owner Replied: Thank you!
Google Review
- January 22, 2021
Left by John Wagner
Google Review
- January 21, 2021
Left by Ken Weydig
Google Review
- January 20, 2021
Left by Meredyth Kravitz
Quick and efficient service. Good customer service.
Response from the owner Replied: Thank you!
Google Review
- January 19, 2021
Left by Paul Parmas
Google Review
- January 15, 2021
Left by Christine Chang
Google Review
- January 14, 2021
Left by Lin Leung
Google Review
- January 12, 2021
Left by Richard Cohen
Google Review
- January 11, 2021
Left by Alicia T
Google Review
- January 11, 2021
Left by janira paz
Had such an amazing experience buying my first car. Tevin was so pleasant & patient he showed me multiple cars, he let me test drive them until I found my right car. My experience with him was amazing and I cant thank him enough. If youre looking for a good buy at an amazing price check Tevin out...
Response from the owner Replied: Thank you!
Google Review
- January 10, 2021
Left by A Google User
The wait was long but totally worth it.Theyre practice for safe delivery service for customers is amazing and I cannot be happier with my 2018 Audi Q5. The team Biener Pre owner treated me like The wait was long but totally worth it.Theyre practice for safe delivery service for customers is amazing...
Response from the owner Replied: Thank you!
Google Review
- January 10, 2021
Left by Angelo Fischetti
Me and my daughter walked in and were confused on what car to buy as her first car. Tevin the salesman here helped us out tremendously with a great price and reliable 2018 Audi Q3 Me and my daughter walked in and were confused on what car to buy as her first car. Tevin the salesman here helped us...
Response from the owner Replied: Congrats on her first car! Thank you!
Google Review
- January 10, 2021
Left by Julie Fischetti
DealerRater Review
- January 10, 2021
Left by gnjunk24
Quick and efficient. Service rwp was friendly and courteous. My car was ready when Charles said it would be. Provided me with a ride home after dropping off my car for service.
Biener Audi Replied: Thank you!
Google Review
- January 10, 2021
Left by johnny ip
Yelp Review
- January 09, 2021
Left by Nicholas V.2 photos
Great dealership my dad been coming here sense earlier 2000s he got a 2008 Audi A6 s line Quattro wagon when new it's mine now ams it has a whopping 208000 still runs because of there outstanding service they have to over here. we just moved to Florida so are new dealership is in palm beach
Yelp Review
- January 09, 2021
Left by Nicholas V.
Great dealership my dad been coming here sense earlier 2000s he got a 2008 Audi A6 s line Quattro wagon when new it's mine now ams it has a whopping 208000 still runs because of there outstanding service they have to over here. we just moved to Florida so are new dealership is in palm beach
DealerRater Review
- January 04, 2021
Left by CPapa
Had a really wonderful experience with Pierre. He is very knowledgeable, friendly, and helpful, answering all questions and going above and beyond to ensure comfort with our transaction. I strongly recommend working with him!
Biener Audi Replied: Thank you!
Yelp Review
- January 04, 2021
Left by Constantina P.
Had a really wonderful experience with Pierre. He is very knowledgeable, friendly, and helpful, answering all questions and going above and beyond to ensure comfort with our transaction. I strongly recommend working with him!
Google Review
- January 01, 2021
Left by Sunil Jasani
Google Review
- December 31, 2020
Left by happystanger
Great to work with.
Google Review
- December 31, 2020
Left by Garvin Joseph
Google Review
- December 31, 2020
Left by Kristen Murphy
A wonderful experience! George made it an EFFORTLESS experience from test drive to handing over the keys on a new Audi Q3. Dennis was supper helpful from the financial/insurance side; I didnt have to do anything. Highly recommend.
Google Review
- December 31, 2020
Left by Hans Berthoumieux
Google Review
- December 31, 2020
Left by Carole M
Had a great sales experience with George F. Would highly recommend him and Biener Audi.
Response from the owner Replied: Thank you!
Google Review
- December 29, 2020
Left by Keisha Kearse
See Mike Abu!! His professionalism was top notch.
Google Review
- December 28, 2020
Left by Lil Moshpit
Tevin and Ali was very help with my purchase of a 2016 c300. Don't hesitate do business with them !
Response from the owner Replied: Thank you!
Yelp Review
- December 28, 2020
Left by Joseph N.
Absolutely best Audi dealership in NY.....Come here for service and thank me later....Give me a thumbs up....YOUR WELCOME!!Hey Biener Audi..I would like some coupons please lol No serious..I need coupons for service.....
Edmunds.com - Service Review
- December 28, 2020
Left by Michael Abu
Great service and attention to satisfy our needs and requests
Google Review
- December 23, 2020
Left by gee john
DealerRater Review
- December 22, 2020
Left by jujitsuphil
Having owned four Audi TTs purchased from three different dealerships, Biener's customer service and sales departments are by far the best. They always treat their customers with respect.
Biener Audi Replied: Thank you!
Google Review
- December 20, 2020
Left by Charles Tang
Google Review
- December 18, 2020
Left by Soni P
Charles Graff is the man. This service advisor has always been very good. During my most recent visit, I got an oil change done. Not only did i get a discount on that. They even detailed the car when all I had asked was wash. Excellent dealership to service your Audi.
Response from the owner Replied: Thank you!
Google Review
- December 18, 2020
Left by S. Joseph Sirintrapun
Google Review
- December 16, 2020
Left by JonnyT339 Fire
Google Review
- December 14, 2020
Left by Troy Griffith
Mr. Michael Abu made my purchase experience very pleasant. Audi Great Neck and staff 5 stars
Response from the owner Replied: Thank you!
Edmunds.com - Service Review
- December 14, 2020
Left by Vince Albert
The service department continues to offer their quality service throughout the pandemic.
Google Review
- December 12, 2020
Left by Jacqueline Lynn
One of my best experience I had from biener I picked up 2020 certified pre owned Q5 the best place you can purchase a car from showroom is superb and my sales person was Lauren she was awesome and so was ali providing us great customer service
Response from the owner Replied: Thank you!
Google Review
- December 12, 2020
Left by John Burke
Biener have great selection of pre owned cars and tevin was awesome deffinetly recommending biener to all my friends and family
Response from the owner Replied: Thank you!
Google Review
- December 11, 2020
Left by jlopiccolo2
Brough my Audi in for service and was very pleased with the experience. Matt Weston, service consultant was a pleasure to work with. He communicated timely and was transparent with everything that was done and why.
Response from the owner Replied: Thank you!
Google Review
- December 11, 2020
Left by Yovendra Mangal
Google Review
- December 10, 2020
Left by jlopiccolo2
Brough my Audi in for service and was very please with the experience. Matt Weston, service consultant was a pleasure to work with. He communicated timely and was transparent with everything that was done and why.
Google Review
- December 09, 2020
Left by Howard Gewirtz
Google Review
- December 09, 2020
Left by Robert Hettenbach
Service staff were very respectful and shared appropriate information with me. The waiting area was safe and the care was protected for contamination as well.The service was done well and on time.
Response from the owner Replied: Thank you!
Google Review
- December 06, 2020
Left by Ivan Klugman
Prompt and friendly service !! Very efficient checkin and checkout.
CarGurus Review
- December 06, 2020
Left by Guru9DDS9Z
Dealer was easy to work with but I was looking for more.
Google Review
- December 05, 2020
Left by Melvyn Newton
The parts department (William) was extremely helpful with my purchase.
Response from the owner Replied: Thank you!
DealerRater Review
- December 04, 2020
Left by tarmeg10
The service department was excellent. From the minute I drove in everyone was attentive and friendly. I was constantly updated with what was going on. It did take over 6 mos to get the proper working key
Biener Audi Replied: Thank you!
DealerRater Review
- December 03, 2020
Left by CDean,Esq
Never an issue with this crew, professional and courteous. Constantly in touch with updates, and Charlie Graf even has a sense of humor!! That is always appreciated, even with unforeseen costs. Thank you!!!
Biener Audi Replied: Thank you!
DealerRater Review
- December 02, 2020
Left by Frank.Dalesio
Matt has been my Service advisor, great communicator and always extends himself to cover all the details on my Service visits. Makes the Service visit simple, great job!
Biener Audi Replied: Thank you!
Google Review
- December 02, 2020
Left by Jazmin Rodriguez
Biener Audi one of the best preowned inventory they have David was great kept in contact with me until the end of the sales and introduce me with his boss ali such a gentleman worked out a best numbers for me and my family
Response from the owner Replied: Thank you!
Edmunds.com - Service Review
- November 26, 2020
Left by Jay Rushin and Diana Alexiou
Everyone at Biener Audi is exceptional, kind, helpful and extremely knowledgeable.
Google Review
- November 25, 2020
Left by Phil Roth
Edmunds.com - Service Review
- November 25, 2020
Left by EXCELLENT SERVICE AGAIN
The service visit was another excellent experience!! thank you!!!!
Google Review
- November 24, 2020
Left by Luis Fuksman
Service my car very good
Response from the owner Replied: Thanks for choosing our service department!
Google Review
- November 24, 2020
Left by Larry Boylan
Great service! Glad I purchased my A6 from here!!
Response from the owner Replied: Thank you!
DealerRater Review
- November 24, 2020
Left by et929
Very easy experience. I was kept updated on the progress as I waited and my car was ready earlier than expected. Excellent service. Thank you.
Biener Audi Replied: Thank you!
DealerRater Review
- November 23, 2020
Left by UNCLE KARL
I will not type 25 words.-this is extremely very annoying five stars in all categories are worth more that what you are are requiring UNCLE KARL
Google Review
- November 21, 2020
Left by Peyman Sabeti
Google Review
- November 20, 2020
Left by nayan mehta
It was very good Experience with Benair audy I was afred but very good work done by company. Now I will go always.
Response from the owner Replied: Thank you!
Edmunds.com - Service Review
- November 18, 2020
Left by Robert
Everything went as planned/promised with no issues at all. The person that processed me in even pointed out that an inspection was coming up in a couple of months, and asked if I wanted to have it done then, which I did. Clearly a time saver for me.
Google Review
- November 18, 2020
Left by Nick Beddow
Google Review
- November 17, 2020
Left by Steve Sf
DealerRater Review
- November 17, 2020
Left by Ace
My service visit was handled by Jon Pizzo. He is very knowledgeable and professional. He met me as soon as I drove up and he kept me informed through out the service. He answered all my questions and took the time to explain what was being done. I really appreciated that. When customer service is...
Biener Audi Replied: Thank you!
Yelp Review
- November 15, 2020
Left by Antoinette L.
Thank you to Andrew R and Mike A for taking such awesome care of us through every step of buying our new car. The whole team is amazing. That's why we are repeat customers.
Google Review
- November 13, 2020
Left by Ben Mason
Amazing service and amazing cars
DealerRater Review
- November 13, 2020
Left by imoyseyenko1
process is fast and easy and customers needs are anticipated. Please do not make me to type 25 words.-this is very annoying and not customer ferindly
DealerRater Review
- November 12, 2020
Left by gbrummer
I'm using this customer service over 15 years! Jon & Matt are the super care takers the minute you got in. very helpful keep you informed outstanding service.
Biener Audi Replied: Thank you for choosing our service department!
Yelp Review
- November 11, 2020
Left by Tatiane T.
Love this place. I was looking for a brand new car. Talked with Marc. He was super nice, gave us the nest price and the process was very smooth. The staff is very polite and nice. The guys from service are patient and attentive. I highly recommend this place.
Google Review
- November 10, 2020
Left by Kevin Ong
Awesome dealership with good workers. Had the pleasure of working with David, helped me get an awesome deal on a 2017 Audi S3. Car was in great condition with really low mileage. He didnt have any in stock at biener but he actually Awesome dealership with good workers. Had the pleasure of working...
Response from the owner Replied: Thank you!
Google Review
- November 09, 2020
Left by Doug Miller
Issues were addressed in a timely manner
Response from the owner Replied: Thank you for choosing our service department!
DealerRater Review
- November 06, 2020
Left by hmason1635
Matt Weston has been my adviser for many years , he has been very helpful when i come in for service..Matt keeps me informed of the progress and explains any problems that arise. Matt is very understanding, GREAT ADVISER!
Biener Audi Replied: Thank you!
Edmunds.com - Service Review
- November 06, 2020
Left by It EQ llc
For the most part beiner service is that standing. The advisors are knowledgeable and the parts department is well stocked. I did have an issue with the thoroughness of the work done on my car in to be checked and it was returned with a shorted left rear turn signal causing me to be stopped at a...
Google Review
- November 05, 2020
Left by Anthony Carbone
This sales team is accommodating and professionalEasy to work with , answers all questions with enthusiasm and knowledge .Drew Russo and George Faccio ultimate professionals !!!!
Response from the owner Replied: Thank you!
Cars.com Review
- November 05, 2020
Left by Mick1
Emails sent did not purchase car. Car did not have all the options I wanted. But it was a fair price. Better luck next time.
Google Review
- November 05, 2020
Left by Jay Escobar
Excellent customer service from the pre owned department, my Lexus gx purchase was seamless
Google Review
- November 04, 2020
Left by Matt Hindy
Google Review
- November 03, 2020
Left by Salvatore Mondello
All went very well with the service department.
Response from the owner Replied: Thank you!
Edmunds.com - Service Review
- November 02, 2020
Left by Jamusa06
It was a quick timely manner job done.
Edmunds.com - Service Review
- November 01, 2020
Left by John Klotsos
On the these chassis cars, timing chain defects were a problem from the manufacturer. Unfortunate for me the timing chain skipped and damaged the motor. The work to replace the motor was expensive and Audi covered only 25%. They completed the work as agreed upon and after 1000 miles, the car is...
Google Review
- October 30, 2020
Left by Sergiy Kautsis
Excellent, wonderful staff great experience
Response from the owner Replied: Thank you!
Google Review
- October 29, 2020
Left by Barbara Dyer
DealerRater Review
- October 29, 2020
Left by Robaldeo226
A truly awesome customer service experience from a NY Audi dealer. There was no haggling, additional service gimmicks and I would 100% recommend Beiner Audi.
Biener Audi Replied: Glad to hear it, Thank you!!!
Google Review
- October 29, 2020
Left by Jonathan Heimberg
Preowned department the best kit was great and so was Ali
Response from the owner Replied: Thank you!
Google Review
- October 28, 2020
Left by Steven Madonna
As always, great personalized service.
Response from the owner Replied: Thank you!
Google Review
- October 27, 2020
Left by garfield heron
DealerRater Review
- October 27, 2020
Left by Joe
Michael was great to work with. Quick transaction with no pain. He provided a very high quality of customer service. Will likely lease from Biener again.
Biener Audi Replied: Thank you!
Edmunds.com - Service Review
- October 27, 2020
Left by Angela M
Only needed to go in for a simple oil change and everything was done in a timely and professional manner I waited for the car to be finished and it was done in the allotted time of less than two hours.
Google Review
- October 26, 2020
Left by Gene Rothkopf
DealerRater Review
- October 26, 2020
Left by jd
The entire team at Beiner Audi is extremely professional. Could not have a better experience. George Faccio was informative as well pleasant to deal with.
Biener Audi Replied: Thank you!
DealerRater Review
- October 25, 2020
Left by rohit
Currently on my fifth Audi acquired from Biener. I have been coming to this dealership for years. Great service and reliability keeps me coming back.
Biener Audi Replied: Thank you!
DealerRater Review
- October 24, 2020
Left by gvivero
Great service, took care of my problem quickly and very professional. I needed to replace the battery in my remote. Very friendly and again very professional
Biener Audi Replied: Thank you!
Google Review
- October 21, 2020
Left by Tony Hajibay
Google Review
- October 21, 2020
Left by James Koo
The service department personnel were professional, courteous and worked efficiently to address my issue. One of them actually remembered a specific issue I had with my car that was taken care of nearly two years ago. Well done!
Response from the owner Replied: Thank you!
Google Review
- October 20, 2020
Left by Katerina Lazaridis
Google Review
- October 20, 2020
Left by Diva Puerta
Nice and professional
Response from the owner Replied: Thank you!
Google Review
- October 20, 2020
Left by Gary Melnick
Professional staff who answered all questions thoroughly. Loaner car was waiting and I was out quickly after dropping off my vehicle. Service was completed accurately and my vehicle was ready exactly when promised. Covid safety procedures followed.
Response from the owner Replied: Thank you!
Google Review
- October 18, 2020
Left by maryam sarraf
Google Review
- October 16, 2020
Left by Jeanne Ceriello
Google Review
- October 14, 2020
Left by N Nasoff
Google Review
- October 13, 2020
Left by Kevin Ong
Response from the owner Replied: Thank you!
DealerRater Review
- October 13, 2020
Left by Laskow
Matt was fantastic with I work with. Helped me navigate through maintenance plans and Im very pleased with the purchase and the completion of what was needed for service
Biener Audi Replied: Thank you!
Google Review
- October 13, 2020
Left by Kevin Ong
Awesome dealership with good workers. Had the pleasure of working with David, helped me get an awesome deal on a 2017 Audi S3. Car was in great condition with really low mileage. He didnt have any in stock at biener but he actually transferred the car over here from audi brooklyn store. I was guided...
Response from the owner Replied: Thank you!
DealerRater Review
- October 12, 2020
Left by MAX GILMAN
Biener Audi has a very good service department and does a great job servicing my A5, always bring it there especially when there's a recall.
Biener Audi Replied: Thank you!
DealerRater Review
- October 10, 2020
Left by Gaila68
This was my third time leasing a car at this dealership. Ive always had a positive experience with my salesperson Mike, who always understands what Im looking for and provides exceptional service. Everyone at this dealership is courteous provides honest and personal care.
Biener Audi Replied: Thank you!
Google Review
- October 10, 2020
Left by Alex Blishteyn
If I could give this service department 10 stars, I would! Service department staff is top notch! Jackie is a pleasure to work with in arranging a loaner vehicle, Jeremy Dejesus is easily one of the best service advisers in the industry, If I could give this service department 10 stars, I would! ...
Response from the owner Replied: Thank you! We really appreciate your detailed review and of course your business as well.
Google Review
- October 07, 2020
Left by Soni P
Katherine my service advisor at time was professional and courteous and the whole experience with servicing my car was great!
Response from the owner Replied: Thank you!
Google Review
- October 03, 2020
Left by WNDRKD
Google Review
- October 02, 2020
Left by Hans Berthoumieux
Google Review
- October 01, 2020
Left by WNDR KD
Google Review
- October 01, 2020
Left by Lloyd Desvigne
DealerRater Review
- September 30, 2020
Left by crouhana
This is my third Audi and i have had an exceptional experience beginning with the sales team (Eddie Glickman) to the service department. They have been knowledgeable, responsive and on time.
Biener Audi Replied: Thank you!
Google Review
- September 30, 2020
Left by Kevin Ong
Awesome dealership with good workers. Had the pleasure of working with David, helped me get an awesome deal on a 2017 Audi S3. Car was in great condition with really low mileage. I was guided throughout the whole purchase and the whole experience felt really smooth and easy.
Response from the owner Replied: Thank you!
Google Review
- September 30, 2020
Left by Jason Czechnutz
Very clean and professional dealership, dealt with David and the used car manager. Very busy dealership but I still managed to snatch a great deal on a pre owned a5 sportsback and drove off in reasonable time. Would definitely recommend
Response from the owner Replied: Thank you!
Edmunds.com - Service Review
- September 29, 2020
Left by Annual Maintenance
Wonderful and professional service provided by all.
Google Review
- September 28, 2020
Left by Goose
The service and staff are great.
Response from the owner Replied: Thank you!
Google Review
- September 27, 2020
Left by William Green
Google Review
- September 26, 2020
Left by Lily Ye
Great experience getting a 2018 pre-owned Q7 from David
Response from the owner Replied: Thank you!
Google Review
- September 26, 2020
Left by Jerome Cabahug
Excellent service and smooth buying process.
Response from the owner Replied: Thank you!
Google Review
- September 23, 2020
Left by AL Ex
If I could give this service department 10 stars, I would! Service department staff is top notch! Jackie is a pleasure to work with in arranging a loaner vehicle, Jeremy Dejesus is easily one of the best service advisers in the industry, and Jonathan Pizzo makes a great service department truly...
Response from the owner Replied: Thank you! We really appreciate your detailed review and of course your business as well.
DealerRater Review
- September 22, 2020
Left by Cegue2a
Lauren, Kevin and Dennis showed professionalism, honesty and courtesy, even during these trying times of a pandemic, they tried their best. Very pleased to work with them.
Biener Audi Replied: Thank you!
Google Review
- September 21, 2020
Google Review
- September 18, 2020
Left by AL Ex
Response from the owner Replied: Thank you! We really appreciate your detailed review and of course your business as well.
DealerRater Review
- September 18, 2020
Left by Toyman
This is my fourth Audi, third purchased from Biener. I have been very pleased with the way I have been treated by the dealership. Never had a problem and always been satisfied with the way they have treated me. My salesman has always been Ed Glicksman. He couldnt be nicer. He is very knowledgeable...
Biener Audi Replied: Thank you!
DealerRater Review
- September 17, 2020
Left by Johnny the Greek
Biener Audi is best service department around for both my Q5 and Q7!! Charlie always goes above and beyond for his customers!! He took care of me once again!! A++++!
Biener Audi Replied: Thank you!
Google Review
- September 17, 2020
Left by AL Ex
If I could give this service department 10 stars, I would! Service department staff is top notch! Jackie is a pleasure to work with in arranging a loaner vehicle, Jeremy Dejesus is easily one of the best service advisers in the industry, and Jonathan Pizzo makes a great service department truly...
Response from the owner Replied: Thank you! We really appreciate your detailed review and of course your business as well.
Google Review
- September 16, 2020
Left by JS Wong
Response from the owner Replied: Thank you for such kind words! Enjoy the new car!
Google Review
- September 16, 2020
Left by Lorena Oc
Google Review
- September 16, 2020
Left by Danish Mujeeb
DealerRater Review
- September 16, 2020
Left by hcorber
As always, courteous and timely service. Needed a loaner and received one, and my car was ready as promised. Thanks to Matt Weston for all of his help!
Biener Audi Replied: Thank you!
Google Review
- September 15, 2020
Left by Feroze Haniff
Simple Exceptional!!!Ive always experienced a polite and courteous service professional, they will go the extra mile to ensure a total customers satisfaction, which is truly awesome.
Google Review
- September 12, 2020
Left by Raoul Mohammed
Google Review
- September 10, 2020
Left by patrick guy
Service Department is best I have ever dealt with: helpful, attentive, knowledgeable, punctual, customer oriented and polite. Nothing but applause from me. Service Department is best I have ever dealt with: helpful, attentive, knowledgeable, punctual, customer oriented and polite. Nothing but...
Response from the owner Replied: Thank you!
Google Review
- September 10, 2020
Left by Lorena Oc
This Audi dealership knows how to do business!!! So happy that we choose this place and worked with Mike Abu! Beyond professional! Beyond informative! Excellent customer service and amazing attention to detail! He didn't miss a single beat! This Audi dealership knows how to do business!!! So happy...
Google Review
- September 10, 2020
Left by JS Wong
All around incredible Audi purchasing experience. From test drive to paperwork, the entire process was transparent, efficient, and professional. The team at Biener Audi know what they are doing. Drew is an excellent Sales Manager with a All around incredible Audi purchasing experience. From test...
Response from the owner Replied: Thank you for such kind words! Enjoy the new car!
Google Review
- September 10, 2020
Left by Danish Mujeeb
Pretty great Audi dealership. The floor has a lot of cars to explore and usually maintains a much bigger inventory than other dealerships in the region. Pretty great Audi dealership. The floor has a lot of cars to explore and usually maintains a much bigger inventory than other dealerships in the...
Google Review
- September 10, 2020
Left by ARMIN1US
The reviews speak for themselves. I went in looking for an Audi A4 and had a smooth process the entire way. The manager Drew took my old lease off my hands and the salesman Rosario was super informative in the process while taking my time The reviews speak for themselves. I went in looking for an...
Response from the owner Replied: Thank you!
Google Review
- September 10, 2020
Left by Mateusz Bajor
Came in without an appointment with My 2017 Audi A8L for a coolant leak. Charles Graf was amazing. Took care of Me right away, got My car in the service bay within minutes. When he got an estimate that the car can't be fixed the same day He Came in without an appointment with My 2017 Audi A8L for a...
Response from the owner Replied: Thank you for choosing our service department!
Google Review
- September 09, 2020
Left by Feroze Haniff
Simple Exceptional!!! Ive always experienced a polite and courteous service professional, they will go the extra mile to ensure a total customers satisfaction, which is truly awesome.
Google Review
- September 09, 2020
Left by anthony corso
Best people in the industry.Their pre-owned department is first class. Manager Ali is a professional.
Google Review
- September 07, 2020
Left by Dularie Ajodhia
Excellent service and staff
Google Review
- September 07, 2020
Left by anthony corso
Best people in the industry. Their pre-owned department is first class. Manager Ali is a professional.
Google Review
- September 07, 2020
Left by Joel Weinberger
I was treated courteously, with respect, and had all of my questions answered. Everyone I interacted with at Biener treated me this way. It could not have been a more pleasant experience.
Response from the owner Replied: Thank you!
Edmunds.com - Service Review
- September 07, 2020
Left by Miles
Service was as scheduled and efficient
Google Review
- September 06, 2020
Left by Lorena Oc
This Audi dealership knows how to do business!!! So happy that we choose this place and worked with Mike Abu! Beyond professional! Beyond informative! Excellent customer service and amazing attention to detail! He didn't miss a single beat! Highly recommend buying/leasing from this place! Thank you...
Google Review
- September 04, 2020
Left by anthony corso
Google Review
- September 03, 2020
Left by Joel Weinberger
Response from the owner Replied: Thank you!
Edmunds.com - Sales Review
- September 03, 2020
Left by Audi A3
Working with Marc Rubin is simply the best. Hes caring, efficient, knows his stuff and is willing to help. Wouldnt buy car without him.
Google Review
- September 03, 2020
Left by Danish Mujeeb
Pretty great Audi dealership. The floor has a lot of cars to explore and usually maintains a much bigger inventory than other dealerships in the region.Experience of getting me new Audi was pretty smooth and quick. They have the ability to start the process online. I no longer had to spend hours and...
Google Review
- September 01, 2020
Left by Dularie Ajodhia
Google Review
- September 01, 2020
Left by Bruce Zitkus
Google Review
- August 31, 2020
Left by Jazzy Mama
They are all truly great!! Recommend to everyone. Exceptional service
Response from the owner Replied: Thank you!
DealerRater Review
- August 31, 2020
Left by drb777
Don't know anyone else who would personally drive across state lines to get me the car I want. He's incredible! Joe is THE BEST in the business hands down!
Biener Audi Replied: Thank you! Enjoy the car!
Google Review
- August 31, 2020
Left by Jazzy Mama
Response from the owner Replied: Thank you!
Google Review
- August 29, 2020
Left by Ann Safire
Google Review
- August 29, 2020
Left by David Finkelstein
Yelp Review
- August 28, 2020
Left by Joram F.
I leased an Audi from Biener Audi yesterday, Mr. Rosario and Mr. Drew helped me.i just wanted to say they were amazing and so understanding.They worked with me so nicely.Great dealership.My heart and loyalty will be with them forever.
Google Review
- August 28, 2020
Left by ARMIN1US
The reviews speak for themselves. I went in looking for an Audi A4 and had a smooth process the entire way. The manager Drew took my old lease off my hands and the salesman Rosario was super informative in the process while taking my time into consideration. I was in and out and the whole experience...
Response from the owner Replied: Thank you!
DealerRater Review
- August 27, 2020
Left by ddellilo528
Matt has been so helpful and goes out of his way for me every time! The staff is always so accommodating and I always look forward to my visits!
Biener Audi Replied: Thank you!
Edmunds.com - Service Review
- August 26, 2020
Left by David Root
Always impressed and satisfied with the service department! Especially Jeremys huge professional support!
DealerRater Review
- August 26, 2020
Left by jcrescenzo2020
First time I used the car pick up option at my house to get my car serviced and it worked out very well. Been a customer for years and everyone who I deal with always makes me feel like a preferred customer.
Biener Audi Replied: Happy to hear that! Thank you!
Yelp Review
- August 25, 2020
Left by Tony M.
I've been a customer of Biener for 30 years. From the owners, GM and particularly my service rep (JONATHAN PIZZO), they have all been respectful and professional. During that time, I've purchasing 4 new Audi's and had a minimum of 2 service appointments per year; equalling over 60 encounters with...
DealerRater Review
- August 25, 2020
Left by azsilver
Efficient, attentive staff made sure my issue (and all recalls) where properly taken care of. Service area is clean and well staffed. Service performed in time promised and at the price quoted.
Biener Audi Replied: Thank you for choosing our service department!
DealerRater Review
- August 24, 2020
Left by shapgary
Been leading cars from Beiner for over 20 years. Great service. If not completely satisfied would have left years ago. Masochism not one of my character traits.
Biener Audi Replied: Thank you!
Google Review
- August 23, 2020
Left by frankie spats
Google Review
- August 23, 2020
Left by JS Wong
All around incredible Audi purchasing experience. From test drive to paperwork, the entire process was transparent, efficient, and professional. The team at Biener Audi know what they are doing. Drew is an excellent Sales Manager with a great team. Pierre was a pleasure to work with, upholding the...
Response from the owner Replied: Thank you for such kind words! Enjoy the new car!
DealerRater Review
- August 20, 2020
Left by Ericstratton
Whenever I am at Biener Audi I receive the highest level of customer service. The staff are all extremely friendly and efficient. I appreciate their help.
Biener Audi Replied: Thank you!!
DealerRater Review
- August 20, 2020
Left by Arene1
Great service. One small complaint...long wait to get car back once it was done...waited almost 20 minutes for it to appear from the shop
Biener Audi Replied: Thank you! We are actually in the middle of streamlining our valet process, we agree this should be improved and will be.
Google Review
- August 17, 2020
Left by patrick guy
Response from the owner Replied: Thank you!
Google Review
- August 17, 2020
Left by Acanto Hotel Playa del Carmen Trademark Collection by Wyndham
Google Review
- August 17, 2020
Left by George Neiderman
Google Review
- August 17, 2020
Left by Jane Fishkow
Google Review
- August 17, 2020
Left by Mateusz Bajor
Came in without an appointment with My 2017 Audi A8L for a coolant leak. Charles Graf was amazing. Took care of Me right away, got My car in the service bay within minutes. When he got an estimate that the car can't be fixed the same day He got me a replacement vehicle on the house. Charles was...
Response from the owner Replied: Thank you for choosing our service department!
Google Review
- August 16, 2020
Left by Jason H. Tam
Response from the owner Replied: Thank you for choosing our service department!
Google Review
- August 16, 2020
Left by Peter Ponce
Response from the owner Replied: Thank you!
Google Review
- August 16, 2020
Left by Robert Cerdelli
Google Review
- August 16, 2020
Left by John Hili
Response from the owner Replied: Thank you for choosing our service department!
Google Review
- August 16, 2020
Left by ARMIN1US
Response from the owner Replied: Thank you!
DealerRater Review
- August 16, 2020
Left by Realjpa
From scheduling to return the dealership is totally outstanding and perfected by our long time service consultant Matt Weston. Matt truly cares about our vehicle and our use of it. He always takes care to make our experience run smoothly.
Biener Audi Replied: Thank you!
Google Review
- August 15, 2020
Left by NewYorkPhenom88
The reviews speak for themselves. I went in looking for an Audi A4 and had a smooth process the entire way. The manager Drew took my old lease off my hands and the salesman Rosario was super informative in the process while taking my time into consideration. I was in and out and the whole experience...
Response from the owner Replied: Thank you!
Google Review
- August 14, 2020
Left by Gina Serrao
The Best!!
Response from the owner Replied: Thank you!
Google Review
- August 14, 2020
Left by Liliana Lopez
Preowned department is great
Response from the owner Replied: Thank you!
Google Review
- August 14, 2020
Left by Jaswinder Singh
Biener Audi made the purchase happen for me or I would say the great person preowned director Ali did we had gone to few places and I wasn't getting approved but finally all my struggle was done after meeting Loyd and Ali we walked out with a tremendous deal on my 2017 Audi A4 prestige
Response from the owner Replied: Thank you! Enjoy the car!
Google Review
- August 14, 2020
Left by Sen Padraig
The best dealer in our area. They recently launched a FORD delaership. I am sure that will be top-shelf as well.
Response from the owner Replied: Thank you! That's what we're trying to do!
Google Review
- August 14, 2020
Left by Martin Kanefsky
Im always very pleased with the sales and service operations at Biener Audi. They always try to do the right thing. Highly recommended!
Response from the owner Replied: Thank you!
Google Review
- August 14, 2020
Left by Jennifer Lovejoy
Excellent service. Clean waiting room!
Response from the owner Replied: Thank you!
Google Review
- August 14, 2020
Left by Alex Murray
Tremendous car buying experience! It was a pleasure working with everyone at Biener; Lloyd in Sales, Dennis in Financing, and the folks in Parts & Services who helped with the finishing touches on my pre-owned Q7. Longtime Audi owner and will certainly be recommending this location to others.
Response from the owner Replied: Thank you!
Google Review
- August 14, 2020
Left by Jaswinder Singh
Response from the owner Replied: Thank you! Enjoy the car!
Google Review
- August 13, 2020
Left by TLAHUICOLE
The reviews speak for themselves. I went in looking for an Audi A4 and had a smooth process the entire way. The manager Drew took my old lease off my hands and the salesman Rosario was super informative in the process while taking my time into consideration. I was in and out and the whole experience...
Response from the owner Replied: Thank you!
Google Review
- August 13, 2020
Left by Liliana Lopez
Response from the owner Replied: Thank you!
Google Review
- August 13, 2020
Left by Matty G
The reviews speak for themselves. I went in looking for an Audi A4 and had a smooth process the entire way. The manager Drew took my old lease off my hands and the salesman Rosario was super informative in the process while taking my time into consideration. I was in and out and the whole experience...
Response from the owner Replied: Thank you!
Google Review
- August 12, 2020
Left by Sue Peckman
Edmunds.com - Service Review
- August 11, 2020
Left by betty nicholson
as always, jonathan pizzo and the rest of the biener audi staff could not be more terriffic -exceptional, professional, caring . i consider jon a friend! this is not my first audi, nor my last. both of my adult sons also, are audi owners. wouldnt have it any other way!!
Google Review
- August 10, 2020
Left by Scott Mcananey
Google Review
- August 10, 2020
Left by Dennis Cutler
My experience with Biener Audi Service has done nothing but add to the pleasure of owning and driving both of my Audi's. Whether the service is planned or last minute, Biener Audi has always accommodated me. The service staff is attentive, My experience with Biener Audi Service has done nothing but...
Response from the owner Replied: All of us here really appreciate you taking the time to write such a nice review. Thank you!
Google Review
- August 10, 2020
Left by Eddie Shieh
Just purchased a PO 2018 Q5 Plus and had a great experience. Worked with Danny and then Brian who were friendly and respectful. I did my research with other dealers and I was very pleased that they never applied pressure nor tried to Just purchased a PO 2018 Q5 Plus and had a great experience....
Response from the owner Replied: Thank you for the business! We look forward to our future dealings as well!
Google Review
- August 10, 2020
Left by John Hili
The service was great. My first time dealing with Audi service and I can tell you it was better than what I experienced at MB, Caddy and BMW. That is the order I would rank them at least in the tristate area with the dealers that I have The service was great. My first time dealing with Audi service...
Response from the owner Replied: Thank you for choosing our service department!
Google Review
- August 10, 2020
Left by Jason H. Tam
Excellent experience with Audi Biener and Matt Weston. I needed a 10k service. Received prompt service and they were even able to drop the car off to me afterwards. Excellent experience with Audi Biener and Matt Weston. I needed a 10k service. Received prompt service and they were even able to...
Response from the owner Replied: Thank you for choosing our service department!
Google Review
- August 10, 2020
Left by Peter Ponce
So I was thinking biener Audi only sell preowned Audi but I was wrong about that they actually have several kind of brand they actually sell I purchased a Jeep Cherokee from here and I am super happy with my car Danny Lin was great So I was thinking biener Audi only sell preowned Audi but I was...
Response from the owner Replied: Thank you!
Google Review
- August 10, 2020
Left by Robert Cerdelli
This is my first Audi I have owned I always been a customer with Mercedes and walking in to biener Audi to buy a car I Belive was the best decision ever I had went it to look at the preowned Q5 ended up buying a q7 great truck and my sales This is my first Audi I have owned I always been a customer...
Google Review
- August 07, 2020
Left by Jason H. Tam
Excellent experience with Audi Biener and Matt Weston. I needed a 10k service. Received prompt service and they were even able to drop the car off to me afterwards.Would highly recommend Matt and Audi Biener. Thank you!
Response from the owner Replied: Thank you for choosing our service department!
Google Review
- August 05, 2020
Left by Gina Serrao
Response from the owner Replied: Thank you!
Edmunds.com - Service Review
- August 05, 2020
Left by Aerides11
Impeccable professional friendly service.
DealerRater Review
- August 04, 2020
Left by snoshoo100
Jonathan Pizzo always makes my service experience so easy and painless. He treats me with utmost respect while still being cordial and friendly. He saved us from a dangerous situation when he found bubbles on the inside of two tires. We really thank him for that.
Biener Audi Replied: Thank you!
Google Review
- August 03, 2020
Left by Charles Calcagni
Google Review
- July 31, 2020
Left by Robert Cerdelli
This is my first Audi I have owned I always been a customer with Mercedes and walking in to biener Audi to buy a car I Belive was the best decision ever I had went it to look at the preowned Q5 ended up buying a q7 great truck and my sales person kit was awesome and very patience never pushed me...
Google Review
- July 31, 2020
Left by Peter Ponce
So I was thinking biener Audi only sell preowned Audi but I was wrong about that they actually have several kind of brand they actually sell I purchased a Jeep Cherokee from here and I am super happy with my car Danny Lin was great explained everything about the car I purchased and also the the...
Response from the owner Replied: Thank you!
Google Review
- July 30, 2020
Left by Paul Sweet
I was seeking an SUV for my family car & made an appointment with a used car lot (auto expo) on Great Neck, LI. We live in the City, so the drive was not too far. However, not only was my service experience there sub par, I could not even have a test drive!! How was I to try a car to buy it?After...
Response from the owner Replied: Thanks for sharing this story! Best of luck with the car!
DealerRater Review
- July 30, 2020
Left by cgornell
From the minute I spoke with Mike Firouztale I felt I was in good hands. When I met with him it took less time to select my Audi than it would have taken me to buy a new shirt. It was extremely efficient and a very pleasant experience. When I picked up my new Audi everything went like...
Biener Audi Replied: Thank you!
Edmunds.com - Service Review
- July 30, 2020
Left by Karen
I am on my third lease with Biener Audi and both service and sales has always been exceptional, courteous, and thorough.
DealerRater Review
- July 29, 2020
Left by Dee21088
As always the service dept at Biener was professional courteous and took care of all my concerns Jessica kept me up dated with texts as to when the car would be ready and what it was going to cost.
Biener Audi Replied: Thank you!
Google Review
- July 28, 2020
Left by Dell Bell
Google Review
- July 27, 2020
Left by Uma Manbodh
Edmunds.com - Service Review
- July 27, 2020
Left by Service
very professional service department which strives to assist and fulfill the expected results of the clientele. We have had 5 cars from Biener, 3 three and a half leases and 2 bought autos in the past 11 years.
Google Review
- July 26, 2020
Left by Jennifer Lovejoy
Response from the owner Replied: Thank you!
Edmunds.com - Sales Review
- July 25, 2020
Left by S4
The completion of the transaction is well coordinated from the paperwork to the drive away with the vehicle. The explanation of the changes in the vehicle from my prior AUDI was complete and thorough and the car was immacolate.
Edmunds.com - Sales Review
- July 25, 2020
Left by Arthur Falkowitz
Audis are great cars and Mike F, my sales guy takes good care to get me the car I want with the features important to me
Google Review
- July 23, 2020
Left by Paul Kp
Google Review
- July 23, 2020
Left by John Hili
The service was great. My first time dealing with Audi service and I can tell you it was better than what I experienced at MB, Caddy and BMW. That is the order I would rank them at least in the tristate area with the dealers that I have gone to for service. Matt was awesome and got me out of there...
Response from the owner Replied: Thank you for choosing our service department!
Edmunds.com - Service Review
- July 23, 2020
Left by speralta
very pleased with the service received @Biener Audi. The staff is very friendly and knowledgeable. I have visited several times for service and waited in the waiting area that is always kept clean. Snacks and beverages are provided as well. The service is continuously done in a timely matter and I...
Google Review
- July 20, 2020
Left by Alex Murray
Response from the owner Replied: Thank you!
Google Review
- July 20, 2020
Left by Sen Padraig
Response from the owner Replied: Thank you! That's what we're trying to do!
Google Review
- July 19, 2020
Left by Martin Kanefsky
Response from the owner Replied: Thank you!
Google Review
- July 19, 2020
Left by Cherry Wang
Google Review
- July 17, 2020
Left by Paul Kapilevich
Google Review
- July 16, 2020
Left by Eddie Shieh
Response from the owner Replied: Thank you for the business! We look forward to our future dealings as well!
Google Review
- July 16, 2020
Left by Dennis Cutler
Response from the owner Replied: All of us here really appreciate you taking the time to write such a nice review. Thank you!
Google Review
- July 16, 2020
Left by Paul Sweet
Response from the owner Replied: Thanks for sharing this story! Best of luck with the car!
Google Review
- July 14, 2020
Left by Michele Keohan
Always courteous and efficient.
Response from the owner Replied: Thank you!
Google Review
- July 14, 2020
Left by Howard Polin
Service is great- I must say it is an absolute pleasure dealing with Matt Weston- he makes everything easy - he is efficient and a really pleasant person who makes everything go as smoothly as it can be -
Response from the owner Replied: Thank you!
Google Review
- July 14, 2020
Left by Erika Cerna
Always great customer service. Always a quick check in & checking out is fast too.
Response from the owner Replied: Thank you!
Google Review
- July 14, 2020
Left by A Bella
Jimmy was seriously the best! Thank you to the whole team who made my experience great
Response from the owner Replied: Thank you!!
Google Review
- July 14, 2020
Left by Calina Pavlovici
As always most helpful, professional, prompt experience. Truly a pleasure!!
Response from the owner Replied: Thank you!
Google Review
- July 14, 2020
Left by Roberto
Got my blown out tire replaced and was covered under my 3rd party tire warranty. Washed the car nicely as well.
Response from the owner Replied: Glad to hear we could help! Thank you!
Google Review
- July 14, 2020
Left by Rita James
The service is always exceptional and seem less !
Response from the owner Replied: Thank you!
Google Review
- July 14, 2020
Left by Daniel DiRico
Great experience with Pierre getting our new Q8.
Response from the owner Replied: Thank you!
Google Review
- July 14, 2020
Left by Jeffrey Saintvil
I usually head there twice a year for my inspection and once for service. They always treat me like a valued customer. They even remember my name when I walk in. Any problems I have, they try their best to solve it as quickly as possible. Excellent work by the mechanics and excellent customer service
Google Review
- July 14, 2020
Left by Martin Schwartz
Google Review
- July 13, 2020
Left by Howard Polin
Response from the owner Replied: Thank you!
DealerRater Review
- July 12, 2020
Left by artleibowitz
The Service desk is very attentive and professional. From the friendly greeting through completion of the work the service desk demonstrated a real concern for your needs. Communication was excellent with updates provided.
Biener Audi Replied: Thank you!
DealerRater Review
- July 12, 2020
Left by Audigirl
I really felt that both the salesman and the service department were interested in my problem and made sure that I was satisfied. I waited in the service lounge and was able to do my work using their wifi in a relaxed atmosphere. My car was fixed perfectly.
Biener Audi Replied: Thank you!
Google Review
- July 12, 2020
Left by Roberto
Response from the owner Replied: Glad to hear we could help! Thank you!
Google Review
- July 10, 2020
Left by Eddie Shieh
Just purchased a PO 2018 Q5 Plus and had a great experience. Worked with Danny and then Brian who were friendly and respectful. I did my research with other dealers and I was very pleased that they never applied pressure nor tried to oversell. Also called Biener's Service with random questions and...
Response from the owner Replied: Thank you for the business! We look forward to our future dealings as well!
DealerRater Review
- July 10, 2020
Left by arfy1043
Excellent experience. Lauren helped us at delivery. She knew the car perfectly. I always recommend Biener to my friends for an Audi. Great service, great location. Great people.
Biener Audi Replied: Thank you!
Google Review
- July 10, 2020
Left by Michael London
Biener Audi is an excellent dealership with the best service department around . I have been a loyal customer with Beiner Audi since 2016 . Since then I have dealt only with Charlie . He is an amazing guy and provides such excellent service Biener Audi is an excellent dealership with the best...
Google Review
- July 10, 2020
Left by Michael Schiangelo
Beiner Audi one of my best experience to purchase a car the moment I walked in everything was great my sales person was kit showed me a used a5 sports back the lease came out perfect on the car Ali the used car director was also great I was Beiner Audi one of my best experience to purchase a car the...
Response from the owner Replied: Thank you!
Google Review
- July 10, 2020
Left by Paul Sweet
I was seeking an SUV for my family car & made an appointment with a used car lot (auto expo) on Great Neck, LI. We live in the City, so the drive was not too far. However, not only was my service experience there sub par, I could not even I was seeking an SUV for my family car & made an...
Response from the owner Replied: Thanks for sharing this story! Best of luck with the car!
Google Review
- July 09, 2020
Left by Violeta Cortez
Google Review
- July 08, 2020
Left by Janet Carpenter
Google Review
- July 08, 2020
Left by Neil Katz
Google Review
- July 07, 2020
Left by Calina Pavlovici
Response from the owner Replied: Thank you!
Edmunds.com - Service Review
- July 07, 2020
Left by jules a birnbaum
Mr.Rizzo our service rep. is exceptional ,he gets me checked and out quickly and the work is alway completed correctly.When ever he can save me a few bucks he does it. I've been purchasing Audi's from Biener and will continue do so.They are a class act.
Google Review
- July 06, 2020
Left by Paul Sweet
I was seeking an SUV for my family car & made an appointment with a used car lot (auto expo) on Great Neck, LI. We live in the City, so the drive was not too far. However, not only was my service experience there sub par, I could not even have a test drive!! How was I to try a car to buy it? ...
Response from the owner Replied: Thanks for sharing this story! Best of luck with the car!
Google Review
- July 06, 2020
Left by Daniel Mcadoo
DealerRater Review
- July 05, 2020
Left by Matt
Surpassed my expectations, my vehicle was ready before the time I was told. Waiting room had cold water and very clean. The Bathroom was also very clean and safe.
Biener Audi Replied: Thank you!!
DealerRater Review
- July 01, 2020
Left by slevitt
Lauren Lewis - Simmons is a pleasure to work with. She is patient, knowledgable, and easy to work with. i would highly reccomend her . Thank you.
Biener Audi Replied: Thank you!
Yelp Review
- June 30, 2020
Left by Giordano C.
Bought my car last week and the finance manager Dennis was awesome. Super helpful and knowledgeable. Good people in the dealer overall and I'm glad to have gone there. I'll be back again for the new A5.
DealerRater Review
- June 29, 2020
Left by bbernst1
Biener provides excellent service, as usual. Their sales team is excellent and are extremely knowledgeable and helpful. I have used Beiner for years and plan to continue using them.
Biener Audi Replied: Thank you!
Google Review
- June 29, 2020
Left by Black Pearl
Google Review
- June 28, 2020
Left by Franklin Garcia
Google Review
- June 28, 2020
Left by Daniel DiRico
Response from the owner Replied: Thank you!
Google Review
- June 27, 2020
Left by George Catechis
Google Review
- June 27, 2020
Left by Coleen Kanavos
Google Review
- June 26, 2020
Left by Robert Morales
DealerRater Review
- June 26, 2020
Left by LINDA.BARRETT
Fast service. Courteous staff. Recommend and will return. Clean facilities and Nice amenities although I didnt use anything due to the current pandemic. Thanks
Biener Audi Replied: Thank you! Totally understand, we are working hard to keep things safe.
DealerRater Review
- June 26, 2020
Left by it57
This is my 4th audi that I bought at Biener, the reason I buy the car here is because after I buy it the sales team and the service team always treat me with respect and always take care of my issues if I have any with the car. I trully love the service people in the service dept
Biener Audi Replied: Thank you!
Google Review
- June 19, 2020
Left by Michele Keohan
Response from the owner Replied: Thank you!
Google Review
- June 18, 2020
Left by Ruby juzhuYuan
Google Review
- June 18, 2020
Left by A Bella
Response from the owner Replied: Thank you!!
Edmunds.com - Service Review
- June 17, 2020
Left by SG
Thanks for easy scheduling of appointment and transportation options as needed. Diagnosis was quick, as was time to receive and install needed part.
Google Review
- June 16, 2020
Left by Michael Schiangelo
Response from the owner Replied: Thank you!
Google Review
- June 16, 2020
Left by Michael London
Google Review
- June 16, 2020
Left by Raissa Petracca
Google Review
- June 15, 2020
Left by Kevin Jiang
Edmunds.com - Service Review
- June 15, 2020
Left by Michael Just
All work was done under warrantee so there were no costs involved.
Google Review
- June 14, 2020
Left by Ed Pessutti
Scheduled appt, showed up early, was taken right in. Problem was with my Q5 Panoramic roof and shade. Took a few hours to find the issue and they did, problem resolved. The service team also kept me updated on the status and estimated time to repair. Good Job Thanks
Response from the owner Replied: Thank you for choosing our service department!
Google Review
- June 14, 2020
Left by Michael Schiangelo
Beiner Audi one of my best experience to purchase a car the moment I walked in everything was great my sales person was kit showed me a used a5 sports back the lease came out perfect on the car Ali the used car director was also great I was searching for a car for almost 2 week but these guys made...
Response from the owner Replied: Thank you!
Google Review
- June 13, 2020
Left by SERGE PASCAL
Google Review
- June 12, 2020
Left by Michael London
Biener Audi is an excellent dealership with the best service department around . I have been a loyal customer with Beiner Audi since 2016 . Since then I have dealt only with Charlie . He is an amazing guy and provides such excellent service you would think you are at the pierre hotel . Charlie has...
Yelp Review
- June 12, 2020
Left by Michael L.
Biener Audi is an excellent dealership with the best service department around . I have been a loyal customer with Beiner Audi since 2016 . Since then I have dealt only with Charlie . He is an amazing guy and provides such excellent service you would think you are at the pierre hotel . Charlie has...
Google Review
- June 09, 2020
Left by Ed Pessutti
Response from the owner Replied: Thank you for choosing our service department!
DealerRater Review
- June 09, 2020
Left by Geetz
I'm not the easiest customer - I love cars and help friends and family buy/lease vehicles regularly. I'm informed. Two months before visiting Biener, I helped my sister lease a new Accord - it was a multi-day experience and it was extremely tiring. I was looking to lease a new a car and had a few...
Biener Audi Replied: We're so glad to hear it! Thank you!
Google Review
- June 05, 2020
Left by Barbara Ingordo
Edmunds.com - Service Review
- June 04, 2020
Left by firouztale
arrived on time. service was done on time and appropriately. No attempts to over sell.
Google Review
- June 03, 2020
Left by Xugang Qiao
Google Review
- June 03, 2020
Left by Traci Fallon
Google Review
- June 03, 2020
Left by Ruby Yuan
Google Review
- June 03, 2020
Left by Carol Berman
Google Review
- June 03, 2020
Left by Enes Radoncic
Fast, curteous and clean service. Cannot ask for more than that.
Response from the owner Replied: Thank you!
Google Review
- June 02, 2020
Left by Tom Bluni
Response from the owner Replied: Thank you so much for the 5 star rating!
Google Review
- June 02, 2020
Left by Mark Sambursky
Google Review
- May 30, 2020
Left by RAYMOND YOUNG
DealerRater Review
- May 29, 2020
Left by Carrienadile
My salesman, George made the process very simple and explained everything to me. Very easy to talk to and you feel comfortable around. This is my 3rd Audi and loved every one I owned. (especially my 2010 s4, FUN!)
Biener Audi Replied: Thank you!!
Google Review
- May 28, 2020
Left by Richard Schiller
Response from the owner Replied: Thank you for choosing our service department!
Edmunds.com - Service Review
- May 28, 2020
Left by Janice Satterlee
My recent service experience was stellar. Starting with Carol who I spoke with to set up my appointment to Charles Graf who saw that my car was serviced and all of my requests were completed. A great customer experience
DealerRater Review
- May 26, 2020
Left by robert.read
Had the A7 in for service during the Covid19 pandemic. The staff was highly trained on proper health/safety protocols and the car was returned fully cleaned. A very welcome experience. Thanks!
Biener Audi Replied: Thank you!
DealerRater Review
- May 24, 2020
Left by zbigniewsiwinski
We both Q5 Prestige we are very Happy and satisfied our seller was Mike Abu he was very responsible and very cute. We recommend him for our all friends. Big thanks for Mike Abu
Biener Audi Replied: Thank you!
Google Review
- May 14, 2020
Left by Greg Costa
Google Review
- May 14, 2020
Left by Michael Weinbaum
Response from the owner Replied: Thank you! Hearing this is what we strive for!
Google Review
- May 11, 2020
Left by Joseph Friedman
Response from the owner Replied: Thank you!
Google Review
- May 11, 2020
Left by Michele Cochrane
Response from the owner Replied: Thank you!
Google Review
- May 11, 2020
Left by Susan Baugh
Google Review
- May 08, 2020
Left by stephen lister
DealerRater Review
- May 05, 2020
Left by Tas
Awesome professional service throughout the process. This is my 3rd Audi from Biener and yet again they hit it out of park again and again!
Biener Audi Replied: Thank you!
Google Review
- April 30, 2020
Left by Elliot Weinstein
Google Review
- April 30, 2020
Left by Vince Buccilli
Edmunds.com - Service Review
- April 23, 2020
Left by Jeff
I had a service appointment scheduled. I called to confirm and they offered to send someone to my office to pick up my car. After the service they returned it, clean and sanitized.They made it very easy.
Google Review
- April 21, 2020
Left by Michele Cochrane
Always courteous and efficient.
Response from the owner Replied: Thank you!
Google Review
- April 12, 2020
Left by Susan Baugh
Always thorough! Staff is always professional and friendly, courteous, considerate. The location is clean and waiting room is comfortable. The important work they do demonstrates they are invested in maintaining my older model car and my continued pleasure owning and driving it! Thanks much!
Google Review
- April 11, 2020
Left by Suzanne Lewinter
Google Review
- April 11, 2020
Left by Jayshawn Jones
Response from the owner Replied: Thank you!
Google Review
- April 10, 2020
Left by Suzanne Lewinter
Charlie and his crew are exceptional on every level!
Google Review
- April 08, 2020
Left by Laurence Glickman
Google Review
- April 01, 2020
Left by yogesh kumar
DealerRater Review
- March 31, 2020
Left by mikhael4444
Best experience in any dealership . Quick,helpful - even knew who we were on the overhead screen. Explained everything, gave us a great loaner - ready as promised.
Biener Audi Replied: Thank you for choosing our service department!
Google Review
- March 29, 2020
Left by Maxim Zakharchenko
Google Review
- March 29, 2020
Left by Kristen Traganas
Google Review
- March 29, 2020
Left by Paluszek Family
Google Review
- March 29, 2020
Left by John Loscalzo
DealerRater Review
- March 28, 2020
Left by dawn.costello
the staff at Biener is very helpful and professional. I was impressed with how efficiently the Service center handled my needs. Drew and Brian were very helpful in finalizing my purchase and financing. I felt like I was in great hands and highly recommend this dealership.
Biener Audi Replied: Thank you!
DealerRater Review
- March 26, 2020
Left by Forged
Great service. The service advisors were knowledgeable. The 10,000 mile service was done efficiently. The waiting area was comfortable. Too bad the A4 is such a terrible vehicle.
Biener Audi Replied: Thank you!
Edmunds.com - Sales Review
- March 25, 2020
Left by ejordan03
Another great experience with Mike Firouztale. After agreeing to terms in advance, my closing/pickup experience lasted all of 15 minutes. No gimmicks, hard-selling, etc., just a smooth experience all around.
Edmunds.com - Sales Review
- March 25, 2020
Left by ant
love the service from Biener it is fortuitous that I received my 2020 a5 cab last week. this is my 6th Audi from Biener Mike F was a pleasure as Susan.
Edmunds.com - Sales Review
- March 24, 2020
Left by johnritson1
robert did a great job. was straight foward and answered all questions. car was delivered as promised and we bought it sight unseen.
DealerRater Review
- March 23, 2020
Left by hkbesq
Processed me immediately upon arrival. Addressed all my issues that I was concerned about. Treated me with respect and professionalism. John Pizzo is my service person. He has always provided me with excellent service.
Biener Audi Replied: Thank you!
Google Review
- March 19, 2020
Left by Jayshawn Jones
I had the Excellent experience from Robert and Dennis. Robert made me feel comfortable buying my A7. Dennis this Man Lol. He makes things happen lol...thank you guys! BEINER AUDI IS THE BEST DEALERSHIP IN NEW YORK TRUST ME!
Response from the owner Replied: Thank you!
Edmunds.com - Service Review
- March 15, 2020
Left by AlanCreash
Always the most professional service and service personnel. Great dealership.
Edmunds.com - Service Review
- March 15, 2020
Left by What
i had a great experience and would always recommend Biener to everyone - this is my 7th car with Biener
Google Review
- March 12, 2020
Left by Amrit Hiralall
Google Review
- March 11, 2020
Left by Oscar Martinez
Google Review
- March 11, 2020
Left by Desi Bravo
Response from the owner Replied: Thank you !
Google Review
- March 11, 2020
Left by Stephen Halperin
Response from the owner Replied: Thank you! This is what we strive for every visit !
Google Review
- March 11, 2020
Left by michele haas
Response from the owner Replied: Thank you!
Google Review
- March 11, 2020
Left by John Kane
Response from the owner Replied: Thank you!
Google Review
- March 11, 2020
Left by Craig Johnson
Response from the owner Replied: Thank you!
Google Review
- March 11, 2020
Left by Lee Rosenthal
Google Review
- March 11, 2020
Left by Tim Welsh
Response from the owner Replied: Thank you! This was probably our Ford location, but we'll take the compliment, same big team!
Google Review
- March 11, 2020
Left by Nikola Ognjanovic
Response from the owner Replied: Thank you!
Google Review
- March 11, 2020
Left by Brian Rascelles
Response from the owner Replied: Thank you!!
Google Review
- March 11, 2020
Left by David Hassid
Google Review
- March 11, 2020
Left by Kelvin DePena
Google Review
- March 09, 2020
Left by Gabriel Peralta
Google Review
- March 08, 2020
Left by Christian Drenzyk
Google Review
- March 06, 2020
Left by Tim Welsh
Lou and his team made my experience so easy..found a problem unrelated to why I was there..under warranty and fixed it. Very professional.
Response from the owner Replied: Thank you! This was probably our Ford location, but we'll take the compliment, same big team!
Google Review
- March 04, 2020
Left by Brian Rascelles
I have been dealing with Biener Audi for over 15 years they buying or leasing a car so easy. This was my second time dealing with George and he is truly an exceptional salesman it was an absolute pleasure picking up our new Q7.
Response from the owner Replied: Thank you!!
Edmunds.com - Sales Review
- March 03, 2020
Left by 123456
Your sales rep Jimmy Chu was extremely helpful & very professional. He is a great asset to your business. He took the time to go through all the different aspects of the car & answered all my questions. Was quite helpful on the phone when I first called to inquire about the car and never...
DealerRater Review
- March 03, 2020
Left by linmerc
From the moment you pull up until the moment you leave the service department makes it easy for you .The staff was very courteous and the check in and check out was Quick.
Biener Audi Replied: Thank you!
Google Review
- March 03, 2020
Left by John Kane
Bierner service is outstanding. Always take the time to explain what service procedures will be done.
Response from the owner Replied: Thank you!
Google Review
- March 02, 2020
Left by Yaakov Bienenstock
Google Review
- March 02, 2020
Left by R Sig
Google Review
- March 02, 2020
Left by Sarah Hynes
What an amazing experience at Bierner Great Neck. Louis Del Balzo is fantastic, helpful and extremely knowledgeable. We highly recommend this dealership.....
Response from the owner Replied: Thank you!
Google Review
- March 02, 2020
Left by Oscar El Divisadero 503
Edmunds.com - Service Review
- March 01, 2020
Left by Dennis
Very professional and efficient
Google Review
- February 29, 2020
Left by Ashlynn Rxse
Google Review
- February 29, 2020
Left by Hope Mikaelson
Google Review
- February 28, 2020
Left by Nikola Ognjanovic
I recently had a great experience with buying a car here. Henry and the rest of the team were all very helpful and made the process seamless. Highly recommended!
Response from the owner Replied: Thank you!
Google Review
- February 28, 2020
Left by Oscar Martinez 05
(Translated by Google) Good cars(Original)Buenos carros
Google Review
- February 28, 2020
Left by Oscar Martinez
(Translated by Google) Good cars(Original)Buenos carros
Google Review
- February 27, 2020
Left by Michael Einsidler
Google Review
- February 27, 2020
Left by Andrew Roach
Google Review
- February 27, 2020
Left by nick megdanis
Google Review
- February 26, 2020
Left by Craig Johnson
Had a Pre-Purchase Inspection of a 2014 Audi RS7. Dealer provided excellent service and excellent communication and feedback. I would highly recommend this dealership.
Response from the owner Replied: Thank you!
DealerRater Review
- February 26, 2020
Left by lesliearonin
Mar Rubin was very helpful and professional I leased a 2019 A5 sedan which I am very satisfied with. This is my 6th Audi. Like the car immensely
Biener Audi Replied: We can't properly convey our appreciation of such long time repeat business in a small review response box like this but it is huge! Thank you!!!
Google Review
- February 23, 2020
Left by Kelvin DePena
Good place to have your Audi serviced. If you can wait do it. Void renting a car from Hertz [partner of auid] they provided three cars and all smelled bad!
Google Review
- February 23, 2020
Left by Angelo Avena
Google Review
- February 23, 2020
Left by Lee Rosenthal
Great service. Found and took care of relatively significant mechanical issue and proactively found a way to get the work done and extend my warranty.
Google Review
- February 21, 2020
Left by David Hassid
We had an amazing experience at Biener Audi with Michael Abu and are extremely happy with the service we received. He was honest and got us the best deal out of every other dealership. I highly recommend dealing with Michael Abu.
Google Review
- February 20, 2020
Left by Gabe Romero
The best.
Google Review
- February 20, 2020
Left by Cliff Thomas
Google Review
- February 19, 2020
Left by Jeein Kim
Google Review
- February 19, 2020
Left by Robert Perretta
Google Review
- February 18, 2020
Left by Tracy Crump
DealerRater Review
- February 18, 2020
Left by johnpotamousis
Was seen on time and received car when promised. They resolved my service issue timely. Pleasure working with their staff, all very professional and willing to help. Third car with them, so they are doing right by me to keep me coming back.
Biener Audi Replied: Thank you!
Google Review
- February 17, 2020
Left by Ed Glicksman
Google Review
- February 17, 2020
Left by geri spinella
Google Review
- February 16, 2020
Left by Mateusz Bajor
Response from the owner Replied: Thank you for choosing our service department!
Google Review
- February 16, 2020
Left by Roger Rigolli
Response from the owner Replied: Thank you!
DealerRater Review
- February 15, 2020
Left by mermel
I have purchased/leased at least 6 cars from this dealership. Everything from sales to service has been best in class. The service department (led by Steven) has always treated me with respect and performed all service with honesty and expertise which is lacking in most other car dealerships. 5 stars
Biener Audi Replied: Thank you!
Google Review
- February 14, 2020
Left by RICHARD HONG
Google Review
- February 13, 2020
Left by Kannon Tam
another satisfactory service performed by Biener!
Google Review
- February 13, 2020
Left by Manat Sidhu
Edmunds.com - Service Review
- February 12, 2020
Left by Area
very pleased with Jonathan and Jessica. I've been a long time customer and will continue to be.
DealerRater Review
- February 12, 2020
Left by hpolin
It is a pleasure to deal with your service department- everyone is very professional- I must give a special shout out to Matt Weston - he kept me up to date and took care of everything that needed to be done effectively and professionally- my car was there for quite some time and just when I...
Biener Audi Replied: Thank you so much! We truly appreciate all the repeat business and kind words!
Google Review
- February 11, 2020
Left by Richard Hall
Response from the owner Replied: Thank you Richard!
Google Review
- February 11, 2020
Left by Joseph Delph
Response from the owner Replied: This is our goal for every visit! Thank you!
Google Review
- February 11, 2020
Left by Joel Safir
Response from the owner Replied: We're very sorry to hear how badly we dropped the ball with communication and the timing of the holidays made it even worse. We're taking your feedback internally as a reminder of how important it is to not let anything fall the the cracks before we lock up.
Google Review
- February 11, 2020
Left by Anthony Miletic
Response from the owner Replied: Thank you for choosing our service department!
Google Review
- February 11, 2020
Left by Latesha Parks
Response from the owner Replied: Thank you!
Google Review
- February 11, 2020
Left by Nissan Sofi
Response from the owner Replied: Thank you!
Google Review
- February 11, 2020
Left by miamisergio
Response from the owner Replied: Thank you for choosing our service department!
Google Review
- February 11, 2020
Left by Lisa Ross
Response from the owner Replied: Thank you!
Google Review
- February 11, 2020
Left by chuck E
Edmunds.com - Service Review
- February 11, 2020
Left by robertgh
all work was done promptly and in an expedited way. Cannot say enough about the way I was taken care of. all service advisors were excellent
Edmunds.com - Sales Review
- February 10, 2020
Left by VJC
This is our 13th Audi since 1992 and the last 11 of them from Biener Don't think I need say anymore but- 1 - they are good people 2 - they are fair 3- their pricing is competitive 4 - their service is OUTSTANDING 5 - they truly treat the customer as family - just as advertised
Google Review
- February 10, 2020
Left by Roger Rigolli
It was the most easiest car I ever bought Ed gave me the lowest price off the bat .Brian was very helpful helping me finance the car and got me the best interest It was the most easiest car I ever bought Ed gave me the lowest price off the bat .Brian was very helpful helping me finance the car and...
Response from the owner Replied: Thank you!
Google Review
- February 10, 2020
Left by Eiris Fahim
I was recently at Biener Audi for a last minute service. The entire staff from from the front desk to the Audi experts were very professional and accommodating! They fit me in last minute, were very quick with the service provided...most I was recently at Biener Audi for a last minute service. The...
Response from the owner Replied: Thank you!
Google Review
- February 06, 2020
Left by Lisa Ross
Always a great experience... easy and convenient
Response from the owner Replied: Thank you!
Facebook - Web Review
- February 06, 2020
Left by Gera Simos
Sales wise its great. But service wise, the loaner car I got externally looks nice but interior is disgusting. There is stains everywhere, dirt, no vacuuming done, smells of weed and cigarettes. I wiped down the steering wheel and shifter with a chlorox wipe and it was brown. Cmon man, youre suppose...
DealerRater Review
- February 03, 2020
Left by doreenphazel
I was taken on time and received my car when it was promised to me. The waiting room was clean and orderly. My only request is that they add de-caf coffee to their coffee machine.
Biener Audi Replied: Thank you!
Google Review
- February 02, 2020
Left by miamisergio
I've visited the service department for NY annual inspection, the service advisor reminded me of the next service, as well to be alert with the tires & battery that may be to be changed, a quote was included as a reference. Very professional suggestion, to be aware of the future expense.
Response from the owner Replied: Thank you for choosing our service department!
Google Review
- February 02, 2020
Left by DJ puleri
Google Review
- February 01, 2020
Left by Ellena Koumas
Working with Michael A. made my leasing experience very simple and stress free. Excellent service!
Response from the owner Replied: Thank you!
DealerRater Review
- January 30, 2020
Left by Nicole07
Michael Abu is the most exceptional salesperson. He found us the best deal and he is the guy to go to for your new car! This is our second time getting a car from him and each and every time was just a breeze. Michael is reliable and extremely professional at what he does. Definitely recommend going...
Biener Audi Replied: Thank you!
Edmunds.com - Sales Review
- January 30, 2020
Left by gianna
This is my third car from Biener-as usual everything was top notch. Mike went above and beyond to find the right car for me in my price range! Very pleasurable experience from start to finish!
Google Review
- January 29, 2020
Left by Roger Rigolli
It was the most easiest car I ever bought Ed gave me the lowest price off the bat .Brian was very helpful helping me finance the car and got me the best interest rate .Definitely will be going back to when I need to purchase my next Audi .Thanks guysRoger
Response from the owner Replied: Thank you!
Google Review
- January 29, 2020
Left by songhoon kim
Google Review
- January 29, 2020
Left by Joel Safir
Service was great but never got a call saying the car was ready, so it was kept to the next business day. Since it was a holiday and a weekend (service was closed for XMas eve) the dealership held my car for several days. This was inexcusable and infuriating.
Response from the owner Replied: We're very sorry to hear how badly we dropped the ball with communication and the timing of the holidays made it even worse. We're taking your feedback internally as a reminder of how important it is to not let anything fall the the cracks before we lock up.
Google Review
- January 25, 2020
Left by Alex Georgalis
Awesome place. I bought an Audi hat from them. Staff is excellent and friendly!
DealerRater Review
- January 25, 2020
Left by andrew
It's our third car from Marc Rubin and the Biener Audi team. It's always a straightforward and pleasant experience. Communication is very good from start to finish. I would recommend them to anyone looking for a new or used Audi. Thank you Biener Audi!
Biener Audi Replied: Thank you!
Google Review
- January 24, 2020
Left by Nissan Sofi
great friendly services makes your transaction very easy
Response from the owner Replied: Thank you!
DealerRater Review
- January 23, 2020
Left by RHASY
They are very friendly, professional and know how to handle the situation. They explain what will be done and afterwards explain what was done and if there should be any concerns
Biener Audi Replied: Thank you for the kind review!
Google Review
- January 23, 2020
Left by Latesha Parks
I love this dealership. The service department is awesome.
Response from the owner Replied: Thank you!
DealerRater Review
- January 22, 2020
Left by pvbuccilli
Took my car on time. Did the necessary work and returned my car clean and explained all work done. Had my loaner vehicle ready for me to use while mine was being serviced.
Biener Audi Replied: Thank you for choosing our service department!
Google Review
- January 21, 2020
Left by Sylvia Frisch
DealerRater Review
- January 21, 2020
Left by J48cr uiser
The service was great a very professional attitude, the service Writer Mat took care of all my Concernsand made sure that my problems were taken care of. Thank you agat for the best Audi dealerships on Long Island
Biener Audi Replied: Thank you for choosing our service department!
Edmunds.com - Service Review
- January 21, 2020
Left by A1
The service department at Biener is truely exceptional. They do what they say their going to do and do it in a timely fashion.
Google Review
- January 20, 2020
Left by Jee In Kim
Google Review
- January 18, 2020
Left by Roger Rigolli
It was the most easiest car I ever bought Ed gave me the lowest price off the bat .Brian was very helpful helping me finance the car and got me the best interest rate .Definitely will be going back to when I need to purchase my next Audi .Thanks guys Roger
Response from the owner Replied: Thank you!
Google Review
- January 16, 2020
Left by PB B
Response from the owner Replied: Glad to hear it! Thanks for choosing our service department!
Google Review
- January 16, 2020
Left by Eiris Fahim
Response from the owner Replied: Thank you!
Google Review
- January 16, 2020
Left by Darryl Elms
Response from the owner Replied: We strive to make the process easy and stress free. Thank you!
Google Review
- January 16, 2020
Left by jaime soto
Google Review
- January 16, 2020
Left by Joseph Delph
I will say my last visit was unequivocally the best service I've ever received. Loaner car was ready on arrival and my car was ready on return!
Response from the owner Replied: This is our goal for every visit! Thank you!
Google Review
- January 15, 2020
Left by Anthony Miletic
Happy with the service, they inspected everything I requested and kept to the quoted time.
Response from the owner Replied: Thank you for choosing our service department!
Edmunds.com - Service Review
- January 14, 2020
Left by JW
Excellent service as usual and car was ready for pickup as notified... all nicely cleaned inside and out.
Google Review
- January 14, 2020
Left by Eiris Fahim
I was recently at Biener Audi for a last minute service. The entire staff from from the front desk to the Audi experts were very professional and accommodating! They fit me in last minute, were very quick with the service provided...most importantly they got all the waiting customers fresh coffee...
Response from the owner Replied: Thank you!
Google Review
- January 14, 2020
Left by joseph fuller
DealerRater Review
- January 14, 2020
Left by D. Elms
I was greeted immediately, the salesman Jimmy was great and the finance manager was fair and helpful. I will only purchase my vehicles from Biener going forward. Knowing that buying a vehicle isnt the smartest investment you could make l, but still feeling like you made a good sound decision by...
Biener Audi Replied: We are so happy to hear that, thank you!
Google Review
- January 13, 2020
Left by Mo
Nice clean dealer that you would expect from Audi.
Response from the owner Replied: Thank you!
Edmunds.com - Sales Review
- January 12, 2020
Left by FS
The best value and customer service experience start to finish! Love my new Audi!
Google Review
- January 11, 2020
Left by Steven Liss
Response from the owner Replied: Thank you!
Google Review
- January 11, 2020
Left by Ramu Reddy
Response from the owner Replied: Thank you!
Google Review
- January 11, 2020
Left by Omowunmi Ajibola
Response from the owner Replied: Thank you ! Glad to hear !
Google Review
- January 11, 2020
Left by Yelena Startsev
Google Review
- January 11, 2020
Left by Jerilyn Leis
Response from the owner Replied: Thank you! We tremendously appreciate all the repeat business!
Google Review
- January 11, 2020
Left by kami kazi
Response from the owner Replied: Thank you!
Google Review
- January 11, 2020
Left by Sachel Somwaru
Google Review
- January 11, 2020
Left by tracy parker
Response from the owner Replied: Thank you!
Google Review
- January 11, 2020
Left by Richard Krol
Response from the owner Replied: Thank you!
Google Review
- January 11, 2020
Left by Suzanne Driscoll
Google Review
- January 11, 2020
Left by Soni P
Response from the owner Replied: Thank you!
DealerRater Review
- January 11, 2020
Left by msac
This was my second time leasing a car from Biener Audi and each time was a great experience. Michael Abu was excellent to work with.
Biener Audi Replied: Thank you!
Google Review
- January 11, 2020
Left by Alex Winiarski
I usually have 0 issues with the service department. I recently had 2 flat tires which were fixed quickly. Unfortunately, the following week, I got another flat tire. I brought the car in again and was told I could pick it up later that day..which I had no issues with. There was 0 communication...
Edmunds.com - Sales Review
- January 11, 2020
Left by Jcj10
My salesman George did everything possible to make my experience a great one. Thank you.
DealerRater Review
- January 10, 2020
Left by JNTT
Always a pleasant experience at my Audi dealer. Staff is professional yet warm & friendly. We have been leasing Audis for six years- that says it all!!
Biener Audi Replied: Thank you!
Google Review
- January 10, 2020
Left by PB B
Most of our service is at Biener. We own an Audi 3.0TDI and just completed our diesel recall (dieselgate). We were really concerned that the fix would effect milage and performance. Biener staff assured me that I would notice minimal Most of our service is at Biener. We own an Audi 3.0TDI and just...
Response from the owner Replied: Glad to hear it! Thanks for choosing our service department!
Google Review
- January 10, 2020
Left by Darryl Elms
I can honestly say that the entire car buying process has never seemed so seamless like Biener Audi. Ive had GMC, Cadillac and Lexus and none came close to the customer service and ease of purchasing at Biener. Brian the finance manager I can honestly say that the entire car buying process has...
Response from the owner Replied: We strive to make the process easy and stress free. Thank you!
Google Review
- January 08, 2020
Left by Helene Georgiou
Google Review
- January 08, 2020
Left by Ronald Lee
DealerRater Review
- January 08, 2020
Left by Robare
Our entire experience was exceptional. We traded in a 10yr old A4 (that we purchased from Biener) and picked up a 2020 Q3, which is great. The transaction was seamless.
Biener Audi Replied: Thank you!
CarGurus Review
- January 08, 2020
Left by Darryl
Great customer service from initial greeting to handing over the keys. The entire process was very easy and there was a seamless transition from shopper to...
DealerRater Review
- January 07, 2020
Left by Fiona
I went early in the morning to pick up my brand new car and they already had it waiting for me in the lot. Great and fast service, very kind people
Biener Audi Replied: Thank you!
Google Review
- January 06, 2020
Left by Ramu Reddy
Excellent customer service
Response from the owner Replied: Thank you!
Google Review
- January 06, 2020
Left by Sachel Somwaru
Great experience. Pierre was very helpful and made the experience very simple and easy. Drove away with a great Audi A5 sport back.
Google Review
- January 04, 2020
Left by William Prager
Google Review
- January 04, 2020
Left by Eva Casale
Google Review
- January 04, 2020
Left by Darryl Elms
I can honestly say that the entire car buying process has never seemed so seamless like Biener Audi. Ive had GMC, Cadillac and Lexus and none came close to the customer service and ease of purchasing at Biener. Brian the finance manager was very helpful. My salesman, Jimmy was great and made me...
Response from the owner Replied: We strive to make the process easy and stress free. Thank you!
Google Review
- January 04, 2020
Left by Suzanne Driscoll
Straight forward . No phony sales pitches. I used Ed Glickman . Polite knowledgable efficient
DealerRater Review
- January 04, 2020
Left by GWL Audi Leaser
They were courteous, fair and helped me navigate a pleasant leasing experience. This is our third vehicle leased through Bieber and we remain extremely satisfied with our rep, George, and the entire team.
DealerRater Review
- January 04, 2020
Left by GWL Audi Leaser
They were courteous, fair and helped me navigate a pleasant leasing experience. This is our third vehicle leased through Biener and we remain extremely satisfied with our rep, George, and the entire team.
Google Review
- January 03, 2020
Left by Eric Walter
DealerRater Review
- January 03, 2020
Left by this is a waste of time
service was uneventful which is a good thing.service was uneventful which is a good thing.service was uneventful which is a good thing.service was uneventful which is a good thing.service was uneventful which is a good thing.service was uneventful which is a good thing.
DealerRater Review
- January 03, 2020
Left by Ekutner
Worked with Mike in sales who was insightful, efficient and a pleasure to deal with. He made the process smooth and easy. I would Highly recommend him.
Biener Audi Replied: Thank you!
Google Review
- January 03, 2020
Left by Stephane Malassine
Google Review
- January 03, 2020
Left by tigerstyle
Google Review
- December 31, 2019
Left by Jose Diaz
DealerRater Review
- December 31, 2019
Left by ayoster
Great service. Very comfortable waiting room - snacks provided. Everything was on time as scheduled. Service person, Jeremy, explained in details what had to be done on the car. Had very pleasant experience.
Biener Audi Replied: Thank you!
Google Review
- December 30, 2019
Left by A Muckalli
I've been searching for a new Audi Q5 for the past 2 months, calling multiple dealerships, and dealing with various leasing companies. When I was connected to Brian, he followed me through the searching process to ensure I was getting a I've been searching for a new Audi Q5 for the past 2 months,...
Response from the owner Replied: Thank you for sharing! Enjoy the Q5!
Google Review
- December 30, 2019
Left by Nenad Radulovic
Google Review
- December 30, 2019
Left by kami kazi
My second car from them, great experience
Response from the owner Replied: Thank you!
Google Review
- December 30, 2019
Left by Robert Sherwood
The treatment of there customers is very good . The service was excellent and the wait time was minimal. The staff was very knowledgeable. Jeremy is the best!
DealerRater Review
- December 30, 2019
Left by JNTT
We have been using Biener Audi to lease our cars for years. We are very comfortable hanging out in the showroom it feels like family. we highly recommend this dealership.
Biener Audi Replied: Thank you!!
DealerRater Review
- December 30, 2019
Left by LL
Excellent customer service. They did exactly what they said they would do and finished sooner than promised. They are true professionals and they care about their customers.
Biener Audi Replied: Thank you!
Google Review
- December 29, 2019
Left by George Tsivikas
First time Audi owner hereI had a great experience with mike Abu being the brand Specialist he was friendly and eager to work with me.Andrew Russo was our sales manager equally plesent to deal withFinally Dennis yo the finance guy got the lowest rate possible ( for real) and was not pushy to sell me...
Response from the owner Replied: Thank you! Incredible car, enjoy!
DealerRater Review
- December 29, 2019
Left by Hoyasaxa3
Quick and professional service done on recall items. Making appointment online was easy and my car was ready before promised. Every one was very courteous
Biener Audi Replied: Thank you!
DealerRater Review
- December 29, 2019
Left by mferisz
Visited your service department without an appointment and they were very accommodating Staff was very friendly and professional as always Great waiting room Love your bagels and amenities
Biener Audi Replied: Happy to hear ! Thank you for choosing our service department!
DealerRater Review
- December 28, 2019
Left by Sachel Contreras
This is my second car with Biener Audi and this was the best experience I've had. Pierre Abizeid went straight to the point and did not beat around the bush about the car. He was very knowledgable, courteous and friendly from the start. My experience was very easy and drove away with a great car...
Biener Audi Replied: Thank you! Pierre is a valued asset on our team and we appreciate the kind words,
DealerRater Review
- December 28, 2019
Left by jgoodfarb
Jeremy is awesome. He is very courteous and respectful. He makes sure everything is done efficiently and keeps you updated on everything that is going on progress being made and timing of when the car is ready for pickup.
Biener Audi Replied: Thank you!
Edmunds.com - Service Review
- December 26, 2019
Left by FJM1128
My repair and maintenance at Biener Audi is always an easy and comfortable experience. They have expert service advisers who are truly dependable and give you very personalized attention. All issues are fully explained and they go out of their way to make car care convenient. They even dropped...
Google Review
- December 23, 2019
Left by Soni P
Charles G has been a great service advisor since I started visiting this dealership to service my audi. Knowledgeable, freindly and to the point with no BS. Nice waiting area aswell.
Response from the owner Replied: Thank you!
Edmunds.com - Service Review
- December 23, 2019
Left by Bob
I have been extremely happy with my treatment at Biener Audi. Charles Graf in service went out of his way to accommodate me as did Kevin in tech support. I did run into a cool reception from Marsha when I needed a tech fix. She wanted me to make an appointment for a support issue I needed. She...
Google Review
- December 20, 2019
Left by Joseph Dell
Yelp Review
- December 20, 2019
Left by Qiqi C.
Enjoyed my experience with biener. Knowledgeable and kind. Had the pleasure of working with Finance manager Dennis and GSM Leo. Both very experienced and made the transaction seamless. Highly recommend!
Google Review
- December 20, 2019
Left by tracy parker
Just want to say thanks to Matt at beiner Audi, smooth transition they don't try and sell you a service you don't need keep up the good work.
Response from the owner Replied: Thank you!
Google Review
- December 19, 2019
Left by Andrew Lichtman
DealerRater Review
- December 19, 2019
Left by mresnick2
Any time I have come in for service the whole staff has been very helpful and friendly. They know me by name and try to perform the service as quickly as possible. Never had a problem.
Biener Audi Replied: Thank you!
Google Review
- December 18, 2019
Left by Richard Krol
Friendly service and the person made an effort to get me out of there as soon as possible.
Response from the owner Replied: Thank you!
DealerRater Review
- December 18, 2019
Left by kelly19481
As was my experience the first time I dealt with Biener Audi, and Michael Abu in particular, I couldn't be more pleased with the service and how smoothly the transaction went. Sincerely, Glenn Suchy
Google Review
- December 18, 2019
Left by Pratk Soni
Charles G has been a great service advisor since I started visiting this dealership to service my audi. Knowledgeable, freindly and to the point with no BS. Nice waiting area aswell.
Google Review
- December 17, 2019
Left by Timothy MacFall
Google Review
- December 16, 2019
Left by Evelyn Wolovnick
Response from the owner Replied: Thank you!
Google Review
- December 16, 2019
Left by George Tsivikas
Response from the owner Replied: Thank you! Incredible car, enjoy!
Google Review
- December 16, 2019
Left by Yelena Startsev
The best customer service ever!
Google Review
- December 14, 2019
Left by DOUG BOBLEY
Google Review
- December 13, 2019
Left by Wes Farris
Google Review
- December 12, 2019
Left by James Giaimo
Google Review
- December 11, 2019
Left by Suzy M
Response from the owner Replied: Thank you!
Google Review
- December 11, 2019
Left by Gregory Papageorge
Response from the owner Replied: Thank you!!!!!!!!
Google Review
- December 11, 2019
Left by Robert Lichtenstein
Response from the owner Replied: We really appreciate the business and kind words!!
Google Review
- December 11, 2019
Left by alx semisa
Response from the owner Replied: Thank you!
Google Review
- December 11, 2019
Left by Andrew Gold
Response from the owner Replied: Thank you!
Google Review
- December 11, 2019
Left by heidi palmieri
Response from the owner Replied: Thank you!
Google Review
- December 10, 2019
Left by heidi palmieri
Excellent customer service from beginning to end!! Dennis in finance was amazing and made the whole process very easy!!!
Response from the owner Replied: Thank you!
DealerRater Review
- December 10, 2019
Left by raytellalian
Great -excellent treatment by the entire Biener Service Team - very attentive to my issues - provided complete and thorough service - I have two Audi cars (A4 , Q5 ) and will continue to do business with the Biener Sales and Service team.
Biener Audi Replied: Thank you!
Google Review
- December 10, 2019
Left by Charles Gornell
Google Review
- December 10, 2019
Left by Stephen Wolf
Google Review
- December 10, 2019
Left by Joseph T. Holcomb
Leasing a new AudiKind, courteous, helpful & knowledgable. This is the third car I have leased Leasing a new AudiKind, courteous, helpful & knowledgable. This is the third car I have leased from Biener and have been impressed with their willingness to help in any way they can...both sales and...
Response from the owner Replied: Thank you! We're very lucky to have clients like you and Ed on staff for so many years!
Google Review
- December 10, 2019
Left by Coco
I was in the market for a "new" used car. One to replace my 12 y/o A4 that I purchased at Biener. I al most didn't go because I was treated like s%#t the first time but they were the closest dealer and had the stock I was looking for. Lucky I was in the market for a "new" used car. One to replace my...
Response from the owner Replied: We're very happy to hear that, thank you!
Google Review
- December 10, 2019
Left by Alisa Muckalli
I've been searching for a new Audi Q5 for the past 2 months, calling multiple dealerships, and dealing with various leasing companies. When I was connected to Brian, he followed me through the searching process to ensure I was getting a I've been searching for a new Audi Q5 for the past 2 months,...
Response from the owner Replied: Thank you for sharing! Enjoy the Q5!
Google Review
- December 10, 2019
Left by J. Andrew Stephenson
We received outstanding (really, second to none) customer service from the folks at Biener Audi when we went to look at a 2018 Q3. We ended up purchasing the vehicle and the entire process was enjoyable and seamless. If you are interested We received outstanding (really, second to none) customer...
Response from the owner Replied: Thank you!
Google Review
- December 10, 2019
Left by Rob Erfurt
I purchased the car I wanted at the price I wanted. When I arrived to pick up my vehicle it was ready and I didnt have to wait. I purchased the car I wanted at the price I wanted. When I arrived to pick up my vehicle it was ready and I didnt have to wait.I actually like buying cars now thanks to...
Response from the owner Replied: That is fantastic to hear. Thank you!
Google Review
- December 10, 2019
Left by Audrey Schlau
Just purchased an A5 Cabriolet from Biener. I had researched pricing online and had always been told that Biener was the most expensive dealer on Long Island. Their online pricing was lower then other dealers and it was legitimate. I was Just purchased an A5 Cabriolet from Biener. I had researched...
Response from the owner Replied: Thank you so much for the incredible review & compliments! We're sorry you had to come back so soon but glad you are enjoying the car!
Google Review
- December 10, 2019
Left by Carla Zizo
this is the third audi i have leased over the years. i have had the pleasure of working with marc rubin. my experience is always easy and quick. marc goes out of his way to be more than helpful. i generally do not need an over abundance this is the third audi i have leased over the years. i have...
Response from the owner Replied: Thank you so much! The repeat business is hugely appreciated!
Google Review
- December 10, 2019
Left by Frank Sparacio
Large array of cars that you can actually sit in, look at and feel for the one that suits you prefect. I dealt with Mark Roopchan, an Audi Brand Specialist (and every sense of the word). He wasnt pressuring, gave me time to think about Large array of cars that you can actually sit in, look at and...
Response from the owner Replied: We really appreciate the kind words, thank you!!!
Google Review
- December 10, 2019
Left by Anthony Cardone
Matt, Jacqueline and the team are great!!! Always professional and care about customers. Theyve taken care of my Q7 since 2010 and it has always been an exceptional experience. Matt, Jacqueline and the team are great!!! Always professional and care about customers. Theyve taken care of my Q7...
Google Review
- December 10, 2019
Left by ThinkCode Inc.
I had an impeccable experience at this dealership, from start to finish. I had easy and quick access to my salesman/brand specialist Joe Mortell. He is extremely forthcoming, honest and easy to reach. We closed the deal over the phone in a I had an impeccable experience at this dealership, from...
Response from the owner Replied: Thank you!! We strive to provide this kind of experience on every transaction! Enjoy the car.
Google Review
- December 10, 2019
Left by Nestor Diaz
I purchased my 1st Audi recently, and I was fortunate to have Lauren Lewis-Simmons as my sales representative. This was not my 1st time buying a vehicle, I am an attorney for 30 years, and as a result, I am extremely busy, and do not have I purchased my 1st Audi recently, and I was fortunate to...
Response from the owner Replied: Thank you for such a glowing review!! We're lucky to have Lauren on our team and you as a client.
Google Review
- December 10, 2019
Left by Toniann Bartscherer
We had gone to several Audi dealers in Suffolk county. Our experience with these other dealers was not a pleasant experience. At Biener Audi they were forth coming with price knowledge and a better inventory of vehicles. Once we decided on We had gone to several Audi dealers in Suffolk county. Our...
Response from the owner Replied: Thank you for such a kind review! We're glad we could help!
Google Review
- December 10, 2019
Left by Evelyn Wolovnick
From the moment I walked into Biener Audi I had an extremely positive experience trading my prior leased S3 to a beautiful new S4. Pierre Abizeid was a pleasure to work with. He listened carefully to what I was looking for, did not try to From the moment I walked into Biener Audi I had an extremely...
Response from the owner Replied: Thank you!
Google Review
- December 10, 2019
Left by Anthea Quan
I bought 2019 Audi Q3 s line at Biener Audi a couple of weeks ago. I had a very impressive experience at Biener Audi. Michael Abu was my sales person who was absolutely amazing. And the service dept explained all buttons that how they work, I bought 2019 Audi Q3 s line at Biener Audi a couple of...
Response from the owner Replied: Thank you!!!
Google Review
- December 10, 2019
Left by Jenn P
Thank you Biener Audi for such an amazing car buying experience!!! I love my new 2020 Audi Q3. The staff at Biener are highly professional and personable from the receptionist to leadership!!! I want to give a special thanks to Dennis Yu, Thank you Biener Audi for such an amazing car buying...
Response from the owner Replied: Thank you! We appreciate the mentions!
Google Review
- December 10, 2019
Left by George Tsivikas
First time Audi owner hereI had a great experience with mike Abu being the brand Specialist he was First time Audi owner hereI had a great experience with mike Abu being the brand Specialist he was friendly and eager to work with me.Andrew Russo was our sales manager equally plesent to deal...
Response from the owner Replied: Thank you! Incredible car, enjoy!
Google Review
- December 10, 2019
Left by Brian Goodrich
I had a truly exceptional experience leasing a 2019 Audi RS3 from Biener Audi in June 2019! George Faccio took me through every step from beginning to end... and answered every question I had about what to look for, what to expect... and I had a truly exceptional experience leasing a 2019 Audi RS3...
Response from the owner Replied: Thank you so much and congrats on the incredible new car!!!
Google Review
- December 10, 2019
Left by Tom Jong
I got an Audi Q7 from them a couple of months ago. I had a GREAT experience purchasing the new vehicle and have been enjoying my new car. They offered very reasonable trade in value to me based on my previous vehicles condition, and the I got an Audi Q7 from them a couple of months ago. I had a...
Edmunds.com - Service Review
- December 09, 2019
Left by edmonds.com
this is probably my 6th audi from Biener .both my sons have Audi's from Biener. the service is exceptional ALWAYS. Jon Pizzo is exceptional human, worker, person. my salesperson, Eddie Glicksman is exceptional. they go out of their way to make a loyal customer happy and will have me forever!!
Google Review
- December 06, 2019
Left by Joanis Merdok
Google Review
- December 06, 2019
Left by Andrea Yioras
Google Review
- December 06, 2019
Left by Evelyn Wolovnick
From the moment I walked into Biener Audi I had an extremely positive experience trading my prior leased S3 to a beautiful new S4. Pierre Abizeid was a pleasure to work with. He listened carefully to what I was looking for, did not try to sell me a bill of goods, and efficiently got me the beautiful...
Response from the owner Replied: Thank you!
Google Review
- December 05, 2019
Left by Vincent Lau
Google Review
- December 05, 2019
Left by David Yackel
Google Review
- December 05, 2019
Left by George Tsivikas
First time Audi owner hereI had a great experience with mike Abu being the brand Specialist he was friendly and eager to work with me.Andrew Russo was our sales manager equally plesent to deal with Finally Dennis yo the finance guy got the lowest rate possible ( for real) and was not pushy to sell...
Response from the owner Replied: Thank you! Incredible car, enjoy!
Google Review
- December 04, 2019
Left by NazcaGames
DealerRater Review
- December 04, 2019
Left by sraffa1
Purchased an off lease vehicle and had the pleasure of dealing with Brian Paige. Brian is a true gentleman with vast knowledge and extraordinary customer service. i would recommend Biener Audi to all.
Biener Audi Replied: Thank you!
DealerRater Review
- December 04, 2019
Left by kelly19481
While there was a bit of a glitch getting everything sorted, the dealer has attended to my concerns promptly. This is my second experience and I recommend Biener enthusiastically.
Google Review
- December 03, 2019
Left by andy m
Google Review
- December 02, 2019
Left by Savio Chan
Google Review
- December 02, 2019
Left by Sage Parts
Google Review
- November 30, 2019
Left by Ben Hakimi
Google Review
- November 29, 2019
Left by alx semisa
A real special place very good customer service I'm just not crazy about Audis my girlfriend bought one that's why we were there
Response from the owner Replied: Thank you!
DealerRater Review
- November 29, 2019
Left by craig
The experience was made very easy and I also traded in my car which went smoothly as well Mike the Salesman was great and I would recommend Audi Biener to everyone.. thank you
Biener Audi Replied: Thank you!
DealerRater Review
- November 29, 2019
Left by kelly19481
Everything was great. Michael again, was professional, personable and immediately attended to all concerns. Dennis was similarly very helpful in working with me on finances and options. One minor-but a detail not so minor, is that I discovered I am missing two valve caps on my tires.
DealerRater Review
- November 29, 2019
Left by kelly19481
Everything was great. Michael again, was professional, personable and immediately attended to all concerns. Dennis was similarly very helpful in working with me on finances and options.
kelly19481 Replied: Sorry-did not mean to put that part in-the whole experience was great! This was my second experience with Biener, and I look forward to my. next.
Google Review
- November 28, 2019
Left by Frank Bono
Edmunds.com - Service Review
- November 27, 2019
Left by Szeto
Great service from start to finish. Everything is clear and no surprises. Service adviser Charlie very knowledge and answered all my questions. Im so glad they are located in my neighborhood!!
Google Review
- November 25