Google Review
- July 10, 2020
Left by Eddie Shieh
Just purchased a PO 2018 Q5 Plus and had a great experience. Worked with Danny and then Brian who were friendly and respectful. I did my research with other dealers and I was very pleased that they never applied pressure nor tried to oversell. Also called Biener's Service with random questions and...
Response from the owner Replied: Thank you for the business! We look forward to our future dealings as well!
DealerRater Review
- July 10, 2020
Left by arfy1043
Excellent experience. Lauren helped us at delivery. She knew the car perfectly. I always recommend Biener to my friends for an Audi. Great service, great location. Great people.
Biener Audi Replied: Thank you!
Google Review
- July 09, 2020
Left by Violeta Cortez
Google Review
- July 08, 2020
Left by Janet Carpenter
Google Review
- July 08, 2020
Left by Neil Katz
Google Review
- July 07, 2020
Left by Calina Pavlovici
Response from the owner Replied: Thank you!
Edmunds.com - Service Review
- July 07, 2020
Left by jules a birnbaum
Mr.Rizzo our service rep. is exceptional ,he gets me checked and out quickly and the work is alway completed correctly.When ever he can save me a few bucks he does it. I've been purchasing Audi's from Biener and will continue do so.They are a class act.
Google Review
- July 06, 2020
Left by Paul Sweet
I was seeking an SUV for my family car & made an appointment with a used car lot (auto expo) on Great Neck, LI. We live in the City, so the drive was not too far. However, not only was my service experience there sub par, I could not even have a test drive!! How was I to try a car to buy it? ...
Response from the owner Replied: Thanks for sharing this story! Best of luck with the car!
Google Review
- July 06, 2020
Left by Daniel Mcadoo
DealerRater Review
- July 05, 2020
Left by Matt
Surpassed my expectations, my vehicle was ready before the time I was told. Waiting room had cold water and very clean. The Bathroom was also very clean and safe.
Biener Audi Replied: Thank you!!
DealerRater Review
- July 01, 2020
Left by slevitt
Lauren Lewis - Simmons is a pleasure to work with. She is patient, knowledgable, and easy to work with. i would highly reccomend her . Thank you.
Biener Audi Replied: Thank you!
Yelp Review
- June 30, 2020
Left by Giordano C.
Bought my car last week and the finance manager Dennis was awesome. Super helpful and knowledgeable. Good people in the dealer overall and I'm glad to have gone there. I'll be back again for the new A5.
DealerRater Review
- June 29, 2020
Left by bbernst1
Biener provides excellent service, as usual. Their sales team is excellent and are extremely knowledgeable and helpful. I have used Beiner for years and plan to continue using them.
Biener Audi Replied: Thank you!
Google Review
- June 29, 2020
Left by Black Pearl
Google Review
- June 28, 2020
Left by Franklin Garcia
Google Review
- June 28, 2020
Left by Daniel DiRico
Response from the owner Replied: Thank you!
Google Review
- June 27, 2020
Left by George Catechis
Google Review
- June 27, 2020
Left by Coleen Kanavos
Google Review
- June 26, 2020
Left by Robert Morales
DealerRater Review
- June 26, 2020
Left by LINDA.BARRETT
Fast service. Courteous staff. Recommend and will return. Clean facilities and Nice amenities although I didnt use anything due to the current pandemic. Thanks
Biener Audi Replied: Thank you! Totally understand, we are working hard to keep things safe.
DealerRater Review
- June 26, 2020
Left by it57
This is my 4th audi that I bought at Biener, the reason I buy the car here is because after I buy it the sales team and the service team always treat me with respect and always take care of my issues if I have any with the car. I trully love the service people in the service dept
Biener Audi Replied: Thank you!
Google Review
- June 19, 2020
Left by Michele Keohan
Response from the owner Replied: Thank you!
Google Review
- June 18, 2020
Left by A Bella
Response from the owner Replied: Thank you!!
Edmunds.com - Service Review
- June 17, 2020
Left by SG
Thanks for easy scheduling of appointment and transportation options as needed. Diagnosis was quick, as was time to receive and install needed part.
Google Review
- June 16, 2020
Left by Raissa Petracca
Google Review
- June 15, 2020
Left by Kevin Jiang
Edmunds.com - Service Review
- June 15, 2020
Left by Michael Just
All work was done under warrantee so there were no costs involved.
Google Review
- June 14, 2020
Left by Michael Schiangelo
Beiner Audi one of my best experience to purchase a car the moment I walked in everything was great my sales person was kit showed me a used a5 sports back the lease came out perfect on the car Ali the used car director was also great I was searching for a car for almost 2 week but these guys made...
Response from the owner Replied: Thank you!
Google Review
- June 13, 2020
Left by SERGE PASCAL
Google Review
- June 12, 2020
Left by Michael London
Biener Audi is an excellent dealership with the best service department around . I have been a loyal customer with Beiner Audi since 2016 . Since then I have dealt only with Charlie . He is an amazing guy and provides such excellent service you would think you are at the pierre hotel . Charlie has...
Yelp Review
- June 12, 2020
Left by Michael L.
Biener Audi is an excellent dealership with the best service department around . I have been a loyal customer with Beiner Audi since 2016 . Since then I have dealt only with Charlie . He is an amazing guy and provides such excellent service you would think you are at the pierre hotel . Charlie has...
Google Review
- June 09, 2020
Left by Ed Pessutti
Response from the owner Replied: Thank you for choosing our service department!
DealerRater Review
- June 09, 2020
Left by Geetz
I'm not the easiest customer - I love cars and help friends and family buy/lease vehicles regularly. I'm informed. Two months before visiting Biener, I helped my sister lease a new Accord - it was a multi-day experience and it was extremely tiring. I was looking to lease a new a car and had a few...
Biener Audi Replied: We're so glad to hear it! Thank you!
Google Review
- June 05, 2020
Left by Barbara Ingordo
Edmunds.com - Service Review
- June 04, 2020
Left by firouztale
arrived on time. service was done on time and appropriately. No attempts to over sell.
Google Review
- June 03, 2020
Left by Xugang Qiao
Google Review
- June 03, 2020
Left by Traci Fallon
Google Review
- June 03, 2020
Left by Ruby Yuan
Google Review
- June 03, 2020
Left by Carol Berman
Google Review
- June 03, 2020
Left by Enes Radoncic
Fast, curteous and clean service. Cannot ask for more than that.
Response from the owner Replied: Thank you!
Google Review
- June 02, 2020
Left by Tom Bluni
Response from the owner Replied: Thank you so much for the 5 star rating!
Google Review
- June 02, 2020
Left by Mark Sambursky
Google Review
- May 30, 2020
Left by RAYMOND YOUNG
DealerRater Review
- May 29, 2020
Left by Carrienadile
My salesman, George made the process very simple and explained everything to me. Very easy to talk to and you feel comfortable around. This is my 3rd Audi and loved every one I owned. (especially my 2010 s4, FUN!)
Biener Audi Replied: Thank you!!
Google Review
- May 28, 2020
Left by Richard Schiller
Response from the owner Replied: Thank you for choosing our service department!
Edmunds.com - Service Review
- May 28, 2020
Left by Janice Satterlee
My recent service experience was stellar. Starting with Carol who I spoke with to set up my appointment to Charles Graf who saw that my car was serviced and all of my requests were completed. A great customer experience
DealerRater Review
- May 26, 2020
Left by robert.read
Had the A7 in for service during the Covid19 pandemic. The staff was highly trained on proper health/safety protocols and the car was returned fully cleaned. A very welcome experience. Thanks!
Biener Audi Replied: Thank you!
DealerRater Review
- May 24, 2020
Left by zbigniewsiwinski
We both Q5 Prestige we are very Happy and satisfied our seller was Mike Abu he was very responsible and very cute. We recommend him for our all friends. Big thanks for Mike Abu
Biener Audi Replied: Thank you!
Google Review
- May 14, 2020
Left by Greg Costa
Google Review
- May 14, 2020
Left by Michael Weinbaum
Response from the owner Replied: Thank you! Hearing this is what we strive for!
Google Review
- May 11, 2020
Left by Joseph Friedman
Response from the owner Replied: Thank you!
Google Review
- May 11, 2020
Left by Michele Cochrane
Response from the owner Replied: Thank you!
Google Review
- May 11, 2020
Left by Susan Baugh
Google Review
- May 08, 2020
Left by stephen lister
DealerRater Review
- May 05, 2020
Left by Tas
Awesome professional service throughout the process. This is my 3rd Audi from Biener and yet again they hit it out of park again and again!
Biener Audi Replied: Thank you!
Google Review
- April 30, 2020
Left by Elliot Weinstein
Google Review
- April 30, 2020
Left by Vince Buccilli
Edmunds.com - Service Review
- April 23, 2020
Left by Jeff
I had a service appointment scheduled. I called to confirm and they offered to send someone to my office to pick up my car. After the service they returned it, clean and sanitized.They made it very easy.
Google Review
- April 21, 2020
Left by Michele Cochrane
Always courteous and efficient.
Response from the owner Replied: Thank you!
Google Review
- April 12, 2020
Left by Susan Baugh
Always thorough! Staff is always professional and friendly, courteous, considerate. The location is clean and waiting room is comfortable. The important work they do demonstrates they are invested in maintaining my older model car and my continued pleasure owning and driving it! Thanks much!
Google Review
- April 11, 2020
Left by Suzanne Lewinter
Google Review
- April 11, 2020
Left by Jayshawn Jones
Response from the owner Replied: Thank you!
Google Review
- April 10, 2020
Left by Suzanne Lewinter
Charlie and his crew are exceptional on every level!
Google Review
- April 08, 2020
Left by Laurence Glickman
Google Review
- April 01, 2020
Left by yogesh kumar
DealerRater Review
- March 31, 2020
Left by mikhael4444
Best experience in any dealership . Quick,helpful - even knew who we were on the overhead screen. Explained everything, gave us a great loaner - ready as promised.
Biener Audi Replied: Thank you for choosing our service department!
Google Review
- March 29, 2020
Left by Maxim Zakharchenko
Google Review
- March 29, 2020
Left by Kristen Traganas
Google Review
- March 29, 2020
Left by Paluszek Family
Google Review
- March 29, 2020
Left by John Loscalzo
DealerRater Review
- March 28, 2020
Left by dawn.costello
the staff at Biener is very helpful and professional. I was impressed with how efficiently the Service center handled my needs. Drew and Brian were very helpful in finalizing my purchase and financing. I felt like I was in great hands and highly recommend this dealership.
Biener Audi Replied: Thank you!
DealerRater Review
- March 26, 2020
Left by Forged
Great service. The service advisors were knowledgeable. The 10,000 mile service was done efficiently. The waiting area was comfortable. Too bad the A4 is such a terrible vehicle.
Biener Audi Replied: Thank you!
Edmunds.com - Sales Review
- March 25, 2020
Left by ejordan03
Another great experience with Mike Firouztale. After agreeing to terms in advance, my closing/pickup experience lasted all of 15 minutes. No gimmicks, hard-selling, etc., just a smooth experience all around.
Edmunds.com - Sales Review
- March 25, 2020
Left by ant
love the service from Biener it is fortuitous that I received my 2020 a5 cab last week. this is my 6th Audi from Biener Mike F was a pleasure as Susan.
Edmunds.com - Sales Review
- March 24, 2020
Left by johnritson1
robert did a great job. was straight foward and answered all questions. car was delivered as promised and we bought it sight unseen.
DealerRater Review
- March 23, 2020
Left by hkbesq
Processed me immediately upon arrival. Addressed all my issues that I was concerned about. Treated me with respect and professionalism. John Pizzo is my service person. He has always provided me with excellent service.
Biener Audi Replied: Thank you!
Google Review
- March 19, 2020
Left by Jayshawn Jones
I had the Excellent experience from Robert and Dennis. Robert made me feel comfortable buying my A7. Dennis this Man Lol. He makes things happen lol...thank you guys! BEINER AUDI IS THE BEST DEALERSHIP IN NEW YORK TRUST ME!
Response from the owner Replied: Thank you!
Edmunds.com - Service Review
- March 15, 2020
Left by AlanCreash
Always the most professional service and service personnel. Great dealership.
Edmunds.com - Service Review
- March 15, 2020
Left by What
i had a great experience and would always recommend Biener to everyone - this is my 7th car with Biener
Google Review
- March 12, 2020
Left by Amrit Hiralall
Google Review
- March 11, 2020
Left by Oscar Martinez
Google Review
- March 11, 2020
Left by Desi Bravo
Response from the owner Replied: Thank you !
Google Review
- March 11, 2020
Left by Stephen Halperin
Response from the owner Replied: Thank you! This is what we strive for every visit !
Google Review
- March 11, 2020
Left by michele haas
Response from the owner Replied: Thank you!
Google Review
- March 11, 2020
Left by John Kane
Response from the owner Replied: Thank you!
Google Review
- March 11, 2020
Left by Craig Johnson
Response from the owner Replied: Thank you!
Google Review
- March 11, 2020
Left by Lee Rosenthal
Google Review
- March 11, 2020
Left by Tim Welsh
Response from the owner Replied: Thank you! This was probably our Ford location, but we'll take the compliment, same big team!
Google Review
- March 11, 2020
Left by Nikola Ognjanovic
Response from the owner Replied: Thank you!
Google Review
- March 11, 2020
Left by Brian Rascelles
Response from the owner Replied: Thank you!!
Google Review
- March 11, 2020
Left by David Hassid
Google Review
- March 11, 2020
Left by Kelvin DePena
Google Review
- March 09, 2020
Left by Gabriel Peralta
Google Review
- March 08, 2020
Left by Christian Drenzyk
Google Review
- March 06, 2020
Left by Tim Welsh
Lou and his team made my experience so easy..found a problem unrelated to why I was there..under warranty and fixed it. Very professional.
Response from the owner Replied: Thank you! This was probably our Ford location, but we'll take the compliment, same big team!
Google Review
- March 04, 2020
Left by Brian Rascelles
I have been dealing with Biener Audi for over 15 years they buying or leasing a car so easy. This was my second time dealing with George and he is truly an exceptional salesman it was an absolute pleasure picking up our new Q7.
Response from the owner Replied: Thank you!!
Edmunds.com - Sales Review
- March 03, 2020
Left by 123456
Your sales rep Jimmy Chu was extremely helpful & very professional. He is a great asset to your business. He took the time to go through all the different aspects of the car & answered all my questions. Was quite helpful on the phone when I first called to inquire about the car and never...
DealerRater Review
- March 03, 2020
Left by linmerc
From the moment you pull up until the moment you leave the service department makes it easy for you .The staff was very courteous and the check in and check out was Quick.
Biener Audi Replied: Thank you!
Google Review
- March 03, 2020
Left by John Kane
Bierner service is outstanding. Always take the time to explain what service procedures will be done.
Response from the owner Replied: Thank you!
Google Review
- March 02, 2020
Left by Yaakov Bienenstock
Google Review
- March 02, 2020
Left by R Sig
Edmunds.com - Service Review
- March 01, 2020
Left by Dennis
Very professional and efficient
Google Review
- February 29, 2020
Left by Ashlynn Rxse
Google Review
- February 29, 2020
Left by Hope Mikaelson
Google Review
- February 28, 2020
Left by Nikola Ognjanovic
I recently had a great experience with buying a car here. Henry and the rest of the team were all very helpful and made the process seamless. Highly recommended!
Response from the owner Replied: Thank you!
Google Review
- February 28, 2020
Left by Oscar Martinez
(Translated by Google) Good cars(Original)Buenos carros
Google Review
- February 27, 2020
Left by Michael Einsidler
Google Review
- February 27, 2020
Left by Andrew Roach
Google Review
- February 27, 2020
Left by nick megdanis
Google Review
- February 26, 2020
Left by Craig Johnson
Had a Pre-Purchase Inspection of a 2014 Audi RS7. Dealer provided excellent service and excellent communication and feedback. I would highly recommend this dealership.
Response from the owner Replied: Thank you!
DealerRater Review
- February 26, 2020
Left by lesliearonin
Mar Rubin was very helpful and professional I leased a 2019 A5 sedan which I am very satisfied with. This is my 6th Audi. Like the car immensely
Biener Audi Replied: We can't properly convey our appreciation of such long time repeat business in a small review response box like this but it is huge! Thank you!!!
Google Review
- February 23, 2020
Left by Kelvin DePena
Good place to have your Audi serviced. If you can wait do it. Void renting a car from Hertz [partner of auid] they provided three cars and all smelled bad!
Google Review
- February 23, 2020
Left by Angelo Avena
Google Review
- February 23, 2020
Left by Lee Rosenthal
Great service. Found and took care of relatively significant mechanical issue and proactively found a way to get the work done and extend my warranty.
Google Review
- February 21, 2020
Left by David Hassid
We had an amazing experience at Biener Audi with Michael Abu and are extremely happy with the service we received. He was honest and got us the best deal out of every other dealership. I highly recommend dealing with Michael Abu.
Google Review
- February 20, 2020
Left by Gabe Romero
The best.
Google Review
- February 20, 2020
Left by Cliff Thomas
Google Review
- February 19, 2020
Left by Jeein Kim
Google Review
- February 19, 2020
Left by Robert Perretta
Google Review
- February 18, 2020
Left by Tracy Crump
DealerRater Review
- February 18, 2020
Left by johnpotamousis
Was seen on time and received car when promised. They resolved my service issue timely. Pleasure working with their staff, all very professional and willing to help. Third car with them, so they are doing right by me to keep me coming back.
Biener Audi Replied: Thank you!
Google Review
- February 17, 2020
Left by Ed Glicksman
Google Review
- February 17, 2020
Left by geri spinella
Google Review
- February 16, 2020
Left by Mateusz Bajor
DealerRater Review
- February 15, 2020
Left by mermel
I have purchased/leased at least 6 cars from this dealership. Everything from sales to service has been best in class. The service department (led by Steven) has always treated me with respect and performed all service with honesty and expertise which is lacking in most other car dealerships. 5 stars
Biener Audi Replied: Thank you!
Google Review
- February 14, 2020
Left by RICHARD HONG
Google Review
- February 13, 2020
Left by Kannon Tam
another satisfactory service performed by Biener!
Google Review
- February 13, 2020
Left by Manat Sidhu
Edmunds.com - Service Review
- February 12, 2020
Left by Area
very pleased with Jonathan and Jessica. I've been a long time customer and will continue to be.
DealerRater Review
- February 12, 2020
Left by hpolin
It is a pleasure to deal with your service department- everyone is very professional- I must give a special shout out to Matt Weston - he kept me up to date and took care of everything that needed to be done effectively and professionally- my car was there for quite some time and just when I...
Biener Audi Replied: Thank you so much! We truly appreciate all the repeat business and kind words!
Google Review
- February 11, 2020
Left by Richard Hall
Response from the owner Replied: Thank you Richard!
Google Review
- February 11, 2020
Left by Joseph Delph
Response from the owner Replied: This is our goal for every visit! Thank you!
Google Review
- February 11, 2020
Left by Joel Safir
Response from the owner Replied: We're very sorry to hear how badly we dropped the ball with communication and the timing of the holidays made it even worse. We're taking your feedback internally as a reminder of how important it is to not let anything fall the the cracks before we lock up.
Google Review
- February 11, 2020
Left by Anthony Miletic
Response from the owner Replied: Thank you for choosing our service department!
Google Review
- February 11, 2020
Left by Latesha Parks
Response from the owner Replied: Thank you!
Google Review
- February 11, 2020
Left by Nissan Sofi
Response from the owner Replied: Thank you!
Google Review
- February 11, 2020
Left by miamisergio
Response from the owner Replied: Thank you for choosing our service department!
Google Review
- February 11, 2020
Left by Lisa Ross
Response from the owner Replied: Thank you!
Google Review
- February 11, 2020
Left by chuck E
Edmunds.com - Service Review
- February 11, 2020
Left by robertgh
all work was done promptly and in an expedited way. Cannot say enough about the way I was taken care of. all service advisors were excellent
Edmunds.com - Sales Review
- February 10, 2020
Left by VJC
This is our 13th Audi since 1992 and the last 11 of them from Biener Don't think I need say anymore but- 1 - they are good people 2 - they are fair 3- their pricing is competitive 4 - their service is OUTSTANDING 5 - they truly treat the customer as family - just as advertised
Google Review
- February 06, 2020
Left by Lisa Ross
Always a great experience... easy and convenient
Response from the owner Replied: Thank you!
Facebook - Web Review
- February 06, 2020
Left by Gera Simos
Sales wise its great. But service wise, the loaner car I got externally looks nice but interior is disgusting. There is stains everywhere, dirt, no vacuuming done, smells of weed and cigarettes. I wiped down the steering wheel and shifter with a chlorox wipe and it was brown. Cmon man, youre suppose...
DealerRater Review
- February 03, 2020
Left by doreenphazel
I was taken on time and received my car when it was promised to me. The waiting room was clean and orderly. My only request is that they add de-caf coffee to their coffee machine.
Biener Audi Replied: Thank you!
Google Review
- February 02, 2020
Left by miamisergio
I've visited the service department for NY annual inspection, the service advisor reminded me of the next service, as well to be alert with the tires & battery that may be to be changed, a quote was included as a reference. Very professional suggestion, to be aware of the future expense.
Response from the owner Replied: Thank you for choosing our service department!
Google Review
- February 02, 2020
Left by DJ puleri
Google Review
- February 01, 2020
Left by Ellena Koumas
Working with Michael A. made my leasing experience very simple and stress free. Excellent service!
Response from the owner Replied: Thank you!
DealerRater Review
- January 30, 2020
Left by Nicole07
Michael Abu is the most exceptional salesperson. He found us the best deal and he is the guy to go to for your new car! This is our second time getting a car from him and each and every time was just a breeze. Michael is reliable and extremely professional at what he does. Definitely recommend going...
Biener Audi Replied: Thank you!
Edmunds.com - Sales Review
- January 30, 2020
Left by gianna
This is my third car from Biener-as usual everything was top notch. Mike went above and beyond to find the right car for me in my price range! Very pleasurable experience from start to finish!
Google Review
- January 29, 2020
Left by songhoon kim
Google Review
- January 29, 2020
Left by Joel Safir
Service was great but never got a call saying the car was ready, so it was kept to the next business day. Since it was a holiday and a weekend (service was closed for XMas eve) the dealership held my car for several days. This was inexcusable and infuriating.
Response from the owner Replied: We're very sorry to hear how badly we dropped the ball with communication and the timing of the holidays made it even worse. We're taking your feedback internally as a reminder of how important it is to not let anything fall the the cracks before we lock up.
Google Review
- January 25, 2020
Left by Alex Georgalis
Awesome place. I bought an Audi hat from them. Staff is excellent and friendly!
DealerRater Review
- January 25, 2020
Left by andrew
It's our third car from Marc Rubin and the Biener Audi team. It's always a straightforward and pleasant experience. Communication is very good from start to finish. I would recommend them to anyone looking for a new or used Audi. Thank you Biener Audi!
Biener Audi Replied: Thank you!
Google Review
- January 24, 2020
Left by Nissan Sofi
great friendly services makes your transaction very easy
Response from the owner Replied: Thank you!
DealerRater Review
- January 23, 2020
Left by RHASY
They are very friendly, professional and know how to handle the situation. They explain what will be done and afterwards explain what was done and if there should be any concerns
Biener Audi Replied: Thank you for the kind review!
Google Review
- January 23, 2020
Left by Latesha Parks
I love this dealership. The service department is awesome.
Response from the owner Replied: Thank you!
DealerRater Review
- January 22, 2020
Left by pvbuccilli
Took my car on time. Did the necessary work and returned my car clean and explained all work done. Had my loaner vehicle ready for me to use while mine was being serviced.
Biener Audi Replied: Thank you for choosing our service department!
Google Review
- January 21, 2020
Left by Sylvia Frisch
DealerRater Review
- January 21, 2020
Left by J48cr uiser
The service was great a very professional attitude, the service Writer Mat took care of all my Concernsand made sure that my problems were taken care of. Thank you agat for the best Audi dealerships on Long Island
Biener Audi Replied: Thank you for choosing our service department!
Edmunds.com - Service Review
- January 21, 2020
Left by A1
The service department at Biener is truely exceptional. They do what they say their going to do and do it in a timely fashion.
Google Review
- January 20, 2020
Left by Jee In Kim
Google Review
- January 18, 2020
Left by Roger Rigolli
It was the most easiest car I ever bought Ed gave me the lowest price off the bat .Brian was very helpful helping me finance the car and got me the best interest rate .Definitely will be going back to when I need to purchase my next Audi .Thanks guys Roger
Response from the owner Replied: Thank you!
Google Review
- January 16, 2020
Left by jaime soto
Google Review
- January 16, 2020
Left by Joseph Delph
I will say my last visit was unequivocally the best service I've ever received. Loaner car was ready on arrival and my car was ready on return!
Response from the owner Replied: This is our goal for every visit! Thank you!
Google Review
- January 15, 2020
Left by Anthony Miletic
Happy with the service, they inspected everything I requested and kept to the quoted time.
Response from the owner Replied: Thank you for choosing our service department!
Edmunds.com - Service Review
- January 14, 2020
Left by JW
Excellent service as usual and car was ready for pickup as notified... all nicely cleaned inside and out.
Google Review
- January 14, 2020
Left by Eiris Fahim
I was recently at Biener Audi for a last minute service. The entire staff from from the front desk to the Audi experts were very professional and accommodating! They fit me in last minute, were very quick with the service provided...most importantly they got all the waiting customers fresh coffee...
Response from the owner Replied: Thank you!
Google Review
- January 14, 2020
Left by joseph fuller
DealerRater Review
- January 14, 2020
Left by D. Elms
I was greeted immediately, the salesman Jimmy was great and the finance manager was fair and helpful. I will only purchase my vehicles from Biener going forward. Knowing that buying a vehicle isnt the smartest investment you could make l, but still feeling like you made a good sound decision by...
Biener Audi Replied: We are so happy to hear that, thank you!
Edmunds.com - Sales Review
- January 12, 2020
Left by FS
The best value and customer service experience start to finish! Love my new Audi!
Google Review
- January 11, 2020
Left by Steven Liss
Google Review
- January 11, 2020
Left by Ramu Reddy
Response from the owner Replied: Thank you!
Google Review
- January 11, 2020
Left by Omowunmi Ajibola
Response from the owner Replied: Thank you ! Glad to hear !
Google Review
- January 11, 2020
Left by Yelena Startsev
Google Review
- January 11, 2020
Left by Jerilyn Leis
Response from the owner Replied: Thank you! We tremendously appreciate all the repeat business!
Google Review
- January 11, 2020
Left by kami kazi
Response from the owner Replied: Thank you!
Google Review
- January 11, 2020
Left by Sachel Somwaru
Google Review
- January 11, 2020
Left by tracy parker
Response from the owner Replied: Thank you!
Google Review
- January 11, 2020
Left by Richard Krol
Response from the owner Replied: Thank you!
Google Review
- January 11, 2020
Left by Suzanne Driscoll
Google Review
- January 11, 2020
Left by Soni P
Response from the owner Replied: Thank you!
DealerRater Review
- January 11, 2020
Left by msac
This was my second time leasing a car from Biener Audi and each time was a great experience. Michael Abu was excellent to work with.
Biener Audi Replied: Thank you!
Google Review
- January 11, 2020
Left by Alex Winiarski
I usually have 0 issues with the service department. I recently had 2 flat tires which were fixed quickly. Unfortunately, the following week, I got another flat tire. I brought the car in again and was told I could pick it up later that day..which I had no issues with. There was 0 communication...
Edmunds.com - Sales Review
- January 11, 2020
Left by Jcj10
My salesman George did everything possible to make my experience a great one. Thank you.
DealerRater Review
- January 10, 2020
Left by JNTT
Always a pleasant experience at my Audi dealer. Staff is professional yet warm & friendly. We have been leasing Audis for six years- that says it all!!
Biener Audi Replied: Thank you!
Google Review
- January 08, 2020
Left by Helene Georgiou
Google Review
- January 08, 2020
Left by Ronald Lee
DealerRater Review
- January 08, 2020
Left by Robare
Our entire experience was exceptional. We traded in a 10yr old A4 (that we purchased from Biener) and picked up a 2020 Q3, which is great. The transaction was seamless.
Biener Audi Replied: Thank you!
CarGurus Review
- January 08, 2020
Left by Darryl
Great customer service from initial greeting to handing over the keys. The entire process was very easy and there was a seamless transition from shopper to...
DealerRater Review
- January 07, 2020
Left by Fiona
I went early in the morning to pick up my brand new car and they already had it waiting for me in the lot. Great and fast service, very kind people
Biener Audi Replied: Thank you!
Google Review
- January 06, 2020
Left by Ramu Reddy
Excellent customer service
Response from the owner Replied: Thank you!
Google Review
- January 06, 2020
Left by Sachel Somwaru
Great experience. Pierre was very helpful and made the experience very simple and easy. Drove away with a great Audi A5 sport back.
Google Review
- January 04, 2020
Left by William Prager
Google Review
- January 04, 2020
Left by Eva Casale
Google Review
- January 04, 2020
Left by Darryl Elms
I can honestly say that the entire car buying process has never seemed so seamless like Biener Audi. Ive had GMC, Cadillac and Lexus and none came close to the customer service and ease of purchasing at Biener. Brian the finance manager was very helpful. My salesman, Jimmy was great and made me...
Response from the owner Replied: We strive to make the process easy and stress free. Thank you!
Google Review
- January 04, 2020
Left by Suzanne Driscoll
Straight forward . No phony sales pitches. I used Ed Glickman . Polite knowledgable efficient
DealerRater Review
- January 04, 2020
Left by GWL Audi Leaser
They were courteous, fair and helped me navigate a pleasant leasing experience. This is our third vehicle leased through Bieber and we remain extremely satisfied with our rep, George, and the entire team.
DealerRater Review
- January 04, 2020
Left by GWL Audi Leaser
They were courteous, fair and helped me navigate a pleasant leasing experience. This is our third vehicle leased through Biener and we remain extremely satisfied with our rep, George, and the entire team.
DealerRater Review
- January 03, 2020
Left by this is a waste of time
service was uneventful which is a good thing.service was uneventful which is a good thing.service was uneventful which is a good thing.service was uneventful which is a good thing.service was uneventful which is a good thing.service was uneventful which is a good thing.
DealerRater Review
- January 03, 2020
Left by Ekutner
Worked with Mike in sales who was insightful, efficient and a pleasure to deal with. He made the process smooth and easy. I would Highly recommend him.
Biener Audi Replied: Thank you!
Google Review
- December 31, 2019
Left by Jose Diaz
DealerRater Review
- December 31, 2019
Left by ayoster
Great service. Very comfortable waiting room - snacks provided. Everything was on time as scheduled. Service person, Jeremy, explained in details what had to be done on the car. Had very pleasant experience.
Biener Audi Replied: Thank you!
Google Review
- December 30, 2019
Left by Nenad Radulovic
Google Review
- December 30, 2019
Left by kami kazi
My second car from them, great experience
Response from the owner Replied: Thank you!
Google Review
- December 30, 2019
Left by Robert Sherwood
The treatment of there customers is very good . The service was excellent and the wait time was minimal. The staff was very knowledgeable. Jeremy is the best!
DealerRater Review
- December 30, 2019
Left by JNTT
We have been using Biener Audi to lease our cars for years. We are very comfortable hanging out in the showroom it feels like family. we highly recommend this dealership.
Biener Audi Replied: Thank you!!
DealerRater Review
- December 30, 2019
Left by LL
Excellent customer service. They did exactly what they said they would do and finished sooner than promised. They are true professionals and they care about their customers.
Biener Audi Replied: Thank you!
DealerRater Review
- December 29, 2019
Left by Hoyasaxa3
Quick and professional service done on recall items. Making appointment online was easy and my car was ready before promised. Every one was very courteous
Biener Audi Replied: Thank you!
DealerRater Review
- December 29, 2019
Left by mferisz
Visited your service department without an appointment and they were very accommodating Staff was very friendly and professional as always Great waiting room Love your bagels and amenities
Biener Audi Replied: Happy to hear ! Thank you for choosing our service department!
DealerRater Review
- December 28, 2019
Left by Sachel Contreras
This is my second car with Biener Audi and this was the best experience I've had. Pierre Abizeid went straight to the point and did not beat around the bush about the car. He was very knowledgable, courteous and friendly from the start. My experience was very easy and drove away with a great car...
Biener Audi Replied: Thank you! Pierre is a valued asset on our team and we appreciate the kind words,
DealerRater Review
- December 28, 2019
Left by jgoodfarb
Jeremy is awesome. He is very courteous and respectful. He makes sure everything is done efficiently and keeps you updated on everything that is going on progress being made and timing of when the car is ready for pickup.
Biener Audi Replied: Thank you!
Edmunds.com - Service Review
- December 26, 2019
Left by FJM1128
My repair and maintenance at Biener Audi is always an easy and comfortable experience. They have expert service advisers who are truly dependable and give you very personalized attention. All issues are fully explained and they go out of their way to make car care convenient. They even dropped...
Google Review
- December 23, 2019
Left by Soni P
Charles G has been a great service advisor since I started visiting this dealership to service my audi. Knowledgeable, freindly and to the point with no BS. Nice waiting area aswell.
Response from the owner Replied: Thank you!
Edmunds.com - Service Review
- December 23, 2019
Left by Bob
I have been extremely happy with my treatment at Biener Audi. Charles Graf in service went out of his way to accommodate me as did Kevin in tech support. I did run into a cool reception from Marsha when I needed a tech fix. She wanted me to make an appointment for a support issue I needed. She...
Google Review
- December 20, 2019
Left by Joseph Dell
Yelp Review
- December 20, 2019
Left by Qiqi C.
Enjoyed my experience with biener. Knowledgeable and kind. Had the pleasure of working with Finance manager Dennis and GSM Leo. Both very experienced and made the transaction seamless. Highly recommend!
Google Review
- December 20, 2019
Left by tracy parker
Just want to say thanks to Matt at beiner Audi, smooth transition they don't try and sell you a service you don't need keep up the good work.
Response from the owner Replied: Thank you!
Google Review
- December 19, 2019
Left by Andrew Lichtman
DealerRater Review
- December 19, 2019
Left by mresnick2
Any time I have come in for service the whole staff has been very helpful and friendly. They know me by name and try to perform the service as quickly as possible. Never had a problem.
Biener Audi Replied: Thank you!
Google Review
- December 18, 2019
Left by Richard Krol
Friendly service and the person made an effort to get me out of there as soon as possible.
Response from the owner Replied: Thank you!
DealerRater Review
- December 18, 2019
Left by kelly19481
As was my experience the first time I dealt with Biener Audi, and Michael Abu in particular, I couldn't be more pleased with the service and how smoothly the transaction went. Sincerely, Glenn Suchy
Google Review
- December 18, 2019
Left by Pratk Soni
Charles G has been a great service advisor since I started visiting this dealership to service my audi. Knowledgeable, freindly and to the point with no BS. Nice waiting area aswell.
Google Review
- December 17, 2019
Left by Timothy MacFall
Google Review
- December 16, 2019
Left by Yelena Startsev
The best customer service ever!
Google Review
- December 14, 2019
Left by DOUG BOBLEY
Google Review
- December 12, 2019
Left by James Giaimo
Google Review
- December 11, 2019
Left by Suzy M
Response from the owner Replied: Thank you!
Google Review
- December 11, 2019
Left by Gregory Papageorge
Response from the owner Replied: Thank you!!!!!!!!
Google Review
- December 11, 2019
Left by Robert Lichtenstein
Response from the owner Replied: We really appreciate the business and kind words!!
Google Review
- December 11, 2019
Left by alx semisa
Response from the owner Replied: Thank you!
Google Review
- December 11, 2019
Left by Andrew Gold
Response from the owner Replied: Thank you!
Google Review
- December 11, 2019
Left by heidi palmieri
Response from the owner Replied: Thank you!
Google Review
- December 10, 2019
Left by heidi palmieri
Excellent customer service from beginning to end!! Dennis in finance was amazing and made the whole process very easy!!!
Response from the owner Replied: Thank you!
DealerRater Review
- December 10, 2019
Left by raytellalian
Great -excellent treatment by the entire Biener Service Team - very attentive to my issues - provided complete and thorough service - I have two Audi cars (A4 , Q5 ) and will continue to do business with the Biener Sales and Service team.
Biener Audi Replied: Thank you!
Google Review
- December 10, 2019
Left by Charles Gornell
Google Review
- December 10, 2019
Left by Stephen Wolf
Edmunds.com - Service Review
- December 09, 2019
Left by edmonds.com
this is probably my 6th audi from Biener .both my sons have Audi's from Biener. the service is exceptional ALWAYS. Jon Pizzo is exceptional human, worker, person. my salesperson, Eddie Glicksman is exceptional. they go out of their way to make a loyal customer happy and will have me forever!!
Google Review
- December 06, 2019
Left by Joanis Merdok
Google Review
- December 06, 2019
Left by Andrea Yioras
Google Review
- December 06, 2019
Left by Evelyn Wolovnick
From the moment I walked into Biener Audi I had an extremely positive experience trading my prior leased S3 to a beautiful new S4. Pierre Abizeid was a pleasure to work with. He listened carefully to what I was looking for, did not try to sell me a bill of goods, and efficiently got me the beautiful...
Response from the owner Replied: Thank you!
Google Review
- December 05, 2019
Left by Vincent Lau
Google Review
- December 05, 2019
Left by David Yackel
Google Review
- December 05, 2019
Left by George Tsivikas
First time Audi owner hereI had a great experience with mike Abu being the brand Specialist he was friendly and eager to work with me.Andrew Russo was our sales manager equally plesent to deal with Finally Dennis yo the finance guy got the lowest rate possible ( for real) and was not pushy to sell...
Response from the owner Replied: Thank you! Incredible car, enjoy!
Google Review
- December 04, 2019
Left by NazcaGames
DealerRater Review
- December 04, 2019
Left by sraffa1
Purchased an off lease vehicle and had the pleasure of dealing with Brian Paige. Brian is a true gentleman with vast knowledge and extraordinary customer service. i would recommend Biener Audi to all.
Biener Audi Replied: Thank you!
DealerRater Review
- December 04, 2019
Left by kelly19481
While there was a bit of a glitch getting everything sorted, the dealer has attended to my concerns promptly. This is my second experience and I recommend Biener enthusiastically.
Google Review
- December 03, 2019
Left by andy m
Google Review
- December 02, 2019
Left by Savio Chan
Google Review
- November 30, 2019
Left by Ben Hakimi
Google Review
- November 29, 2019
Left by alx semisa
A real special place very good customer service I'm just not crazy about Audis my girlfriend bought one that's why we were there
Response from the owner Replied: Thank you!
DealerRater Review
- November 29, 2019
Left by craig
The experience was made very easy and I also traded in my car which went smoothly as well Mike the Salesman was great and I would recommend Audi Biener to everyone.. thank you
Biener Audi Replied: Thank you!
DealerRater Review
- November 29, 2019
Left by kelly19481
Everything was great. Michael again, was professional, personable and immediately attended to all concerns. Dennis was similarly very helpful in working with me on finances and options. One minor-but a detail not so minor, is that I discovered I am missing two valve caps on my tires.
DealerRater Review
- November 29, 2019
Left by kelly19481
Everything was great. Michael again, was professional, personable and immediately attended to all concerns. Dennis was similarly very helpful in working with me on finances and options.
kelly19481 Replied: Sorry-did not mean to put that part in-the whole experience was great! This was my second experience with Biener, and I look forward to my. next.
Google Review
- November 28, 2019
Left by Frank Bono
Edmunds.com - Service Review
- November 27, 2019
Left by Szeto
Great service from start to finish. Everything is clear and no surprises. Service adviser Charlie very knowledge and answered all my questions. Im so glad they are located in my neighborhood!!
Google Review
- November 25, 2019
Left by Rocco Gibaldi
Google Review
- November 23, 2019
Left by Mandy Agnetti
Google Review
- November 23, 2019
Left by Suzy M
Friendly, helpful and professional
Response from the owner Replied: Thank you!
Edmunds.com - Sales Review
- November 23, 2019
Left by Yolanda
My experience at Biener was exceptional. Friendly, easy to talk to sales people. Walked away with my dream car and a smile on my face. Definitely recommend this Audi Dealership.
Google Review
- November 21, 2019
Left by Rich Friedman
Google Review
- November 20, 2019
Left by PB B
Most of our service is at Biener. We own an Audi 3.0TDI and just completed our diesel recall (dieselgate). We were really concerned that the fix would effect milage and performance. Biener staff assured me that I would notice minimal difference. They were right on the money. Fixed and runs close to...
Response from the owner Replied: Glad to hear it! Thanks for choosing our service department!
Google Review
- November 19, 2019
Left by R Magner
Google Review
- November 19, 2019
Left by Michael Gruber
Google Review
- November 17, 2019
Left by Gwen Harris
Google Review
- November 17, 2019
Left by aj bailon
Google Review
- November 17, 2019
Left by Rob Winston
Yelp Review
- November 16, 2019
Left by Mindy S.
Outstanding service and professionalism Every time I go Definitely worth using them and only them
Google Review
- November 15, 2019
Left by Andrew Gold
Friendly and knowledgeable staff. Great service at a respectable price. Biener is #1!
Response from the owner Replied: Thank you!
DealerRater Review
- November 14, 2019
Left by DeniseBoukis
This is my second Audi lease with Joe Mortell.. Not only is he extremely knowledgeable about all Audi models and features , he is professional, honest and personable. Both the Sales Dept and the Service Dept. have exceeded my expectations.
Biener Audi Replied: Thank you!
Google Review
- November 13, 2019
Left by Anthony Wigfall
Google Review
- November 13, 2019
Left by Jessica Damiano
Google Review
- November 13, 2019
Left by Siegward of Catarina
Google Review
- November 13, 2019
Left by Jerilyn Leis
Outstanding Service - Matthew is very knowledgeable and kind - walks me thru the process each and every time without making me feel foolish.I'm a recent widow and never dealt with car issues before even though this is my 3rd Q5 - will be back for my 4th for sure.
Response from the owner Replied: Thank you! We tremendously appreciate all the repeat business!
Edmunds.com - Service Review
- November 13, 2019
Left by GG
The battery on my 2016 Q3 went dead twice in a week. I called John in service, an appointment was immediately scheduled, work done while I waited, and repair was covered under warranty. Couldn't ask for more!
Edmunds.com - Sales Review
- November 12, 2019
Left by HP
Love my A6- its my fourth one -also I must say what an absolute pleasure it is having Lauren Lewis Simmons as my salesperson- she is an absolute pleasure and with her product knowledge it completes the wonderful experience- I also have to give a shoutout to Matt in service who has taken terrific...
DealerRater Review
- November 12, 2019
Left by Gkouloumbes90
Very easy process and got the exact vehicle i wanted in the way i wanted it. George in sales was direct and honest. Very satisfied
Biener Audi Replied: Glad to hear it! Thank you!
Google Review
- November 12, 2019
Left by Thomas Shin
Google Review
- November 11, 2019
Left by Dr. Elliott
Response from the owner Replied: We really appreciate all of your business these past 10 years and for you taking the time to write a nice review. Thank you!
Google Review
- November 11, 2019
Left by Steve Garrett
Google Review
- November 11, 2019
Left by Ezra Sacks
Response from the owner Replied: Thank you!
Google Review
- November 11, 2019
Left by aldo Rz
Response from the owner Replied: Thank you!
Google Review
- November 11, 2019
Left by David Wang
Google Review
- November 11, 2019
Left by Chloe
Response from the owner Replied: Thank you!
Google Review
- November 11, 2019
Left by Matthew Rahtelli
Response from the owner Replied: Thank you!
Google Review
- November 11, 2019
Left by Brian Scott
Response from the owner Replied: Thank you! Best of luck with the car!
Google Review
- November 10, 2019
Left by michael goodman
Google Review
- November 09, 2019
Left by Dr. Elliott
Always a great experience.
Response from the owner Replied: We really appreciate all of your business these past 10 years and for you taking the time to write a nice review. Thank you!
Google Review
- November 08, 2019
Left by B Scott
Response from the owner Replied: Thank you! Best of luck with the car!
Google Review
- November 08, 2019
Left by Stephanie Miritello
Google Review
- November 08, 2019
Left by Edward Swenson
Google Review
- November 08, 2019
Left by George Bouderau
Google Review
- November 07, 2019
Left by Diana Giacomino
Google Review
- November 06, 2019
Left by Mighty Moe
Excellent communication & service!
Google Review
- November 06, 2019
Left by Miss Elliott
Always a great experience.
Response from the owner Replied: We really appreciate all of your business these past 10 years and for you taking the time to write a nice review. Thank you!
DealerRater Review
- November 05, 2019
Left by jodo
The entire staff was courteous and efficient and accommodating. very positive experience, as had been the other times my car was in for regular maintenance.
Biener Audi Replied: Thank you!
Edmunds.com - Service Review
- November 03, 2019
Left by Barbara
I drive 70 miles to still use Biener services. Cant say it all so I will keep it simple. Great service and I remain a Happy Biener customer.
Google Review
- November 03, 2019
Left by Karen Ditkowich
Google Review
- November 03, 2019
Left by Jonathan Julian
Google Review
- November 02, 2019
Left by James Donohue
Google Review
- November 02, 2019
Left by David Wang
Got nail in the rear tire, free repair, nice service
DealerRater Review
- November 01, 2019
Left by Sol Green
Exceptional experience. Pressure free. Caring staff. It all starts at the top! Thank You Leo! In addition, Thank you Ted for your help as well
Biener Audi Replied: Thank you!
DealerRater Review
- November 01, 2019
Left by joan
Awesome experience. Everything was perfect, fast and efficient. Many thanks to Biener Audi and a special thanks to Mike Firoutale. The car is great. Many thanks
Biener Audi Replied: Glad to hear you're enjoying it! Thank you!
Google Review
- October 31, 2019
Left by Matthew Rahtelli
I needed a car within a few weeks. Danny was upfront with me, truthful, helpful, and very friendly. I lived a good distance away and handled everything over the phone. No issues whatsoever. I recommend speaking with Danny if you choose to shop for a car here.
Response from the owner Replied: Thank you!
DealerRater Review
- October 31, 2019
Left by shep6363
My overall experience with Biener Audi was outstanding. The staff were extremely accommodating specifically Eddie. I am pleased with the service and my beautiful SUV.
Biener Audi Replied: Thank you!
Google Review
- October 31, 2019
Left by Isidro Almonte
Google Review
- October 30, 2019
Left by justin skeivys
DealerRater Review
- October 29, 2019
Left by SBajaj
Out of this world Experience. Kind, Caring, Competant. My Experience has always been like this ever since I became your customer. It Started with Richie Pizzo.
Biener Audi Replied: Thank you!
Google Review
- October 29, 2019
Left by Robert Lichtenstein
I just purchased 2 more cars from Beiner. They make buying a car easy and seamless.
Response from the owner Replied: We really appreciate the business and kind words!!
Google Review
- October 29, 2019
Left by Kedar Gupta
Google Review
- October 27, 2019
Left by Jenn P
Thank you Biener Audi for such an amazing car buying experience!!! I love my new 2020 Audi Q3. The staff at Biener are highly professional and personable from the receptionist to leadership!!! I want to give a special thanks to Dennis Yu, Rosario Floro, and Andrew Russo, as you guys went above and...
Response from the owner Replied: Thank you! We appreciate the mentions!
DealerRater Review
- October 27, 2019
Left by George
New Q5 had multiple issues needing three works worth of evaluations. Great job identifying the source and repair. Back at the shop six months later with more warranty issues.
Biener Audi Replied: Hopefully you will be trouble free now for many, many miles! Thank you for your patience.
DealerRater Review
- October 27, 2019
Left by aloisaudi
Knowledgeable regarding Audi products; sensitive to our needs and made accommodations for them. Negotiated a fair price for us and the dealership. Follow up calls.
Biener Audi Replied: Thank you!
Google Review
- October 27, 2019
Left by aldo Rz
Probably best dealership in the tri state area unless you own your own lol
Response from the owner Replied: Thank you!
Google Review
- October 24, 2019
Left by edward rappa
Edmunds.com - Sales Review
- October 23, 2019
Left by harry
As usual with this dealer the entire sales department staff were cautious and helpful during the entire transaction.
Edmunds.com - Service Review
- October 22, 2019
Left by Kathy
Charlie was wonderful!!! I was on my way to my Doctor when I got a tire blowout. I called a Ford dealer and they told me that the tire I needed was no longer available at the Ford dealerships. I was in a panic, now what do I do. My sister told me Audi dealership was also becoming a Ford...
Google Review
- October 21, 2019
Left by Aleksandr Bolotinskiy
Google Review
- October 18, 2019
Left by Mitch Young
Google Review
- October 18, 2019
Left by Randy Buff
DealerRater Review
- October 18, 2019
Left by mm
passenger airbag alert and seatbelt ding with no passenger. Part was under recall, fixed...no issues. Jessica was great. kept me updated and provided a loaner.
Biener Audi Replied: Thank you for choosing our service department!
Google Review
- October 17, 2019
Left by Aman Kaur
Edmunds.com - Service Review
- October 17, 2019
Left by Jan
From the minute you enter with your car through the service department door, you are attended to. You are kept informed while you wait in a clean, comfortable waiting room, if you, choose to stay while your car is being service.
DealerRater Review
- October 16, 2019
Left by rocky
Engine light went on, Jessica handled the problem for me. She set me up with a car and completed the work by the next day.
Biener Audi Replied: Thank you!
Google Review
- October 14, 2019
Left by David Perez
Google Review
- October 14, 2019
Left by Ezra Sacks
Great auto dealer, great sales and service.
Response from the owner Replied: Thank you!
DealerRater Review
- October 14, 2019
Left by New Audi Owner
Sales, service, Tech Support - everyone is ALWAYS so knowledgeable and friendly. I've heard had an experience like this with Ford or Honda (my previous cars). I am sold on Beiner Audi!!
Biener Audi Replied: Thank you!
Edmunds.com - Service Review
- October 14, 2019
Left by RSSGN
It was my service time according to the display on my pre-owned Audi. They looked it over soup to nuts and were done in less time than estimated
Google Review
- October 11, 2019
Left by Jeremy Taubes
Response from the owner Replied: Thank you!
Google Review
- October 11, 2019
Left by john lasek
Google Review
- October 11, 2019
Left by Daniel Goldberg
Response from the owner Replied: Thank you!
Google Review
- October 11, 2019
Left by Paul Bianchini
Response from the owner Replied: Thank you!
Google Review
- October 11, 2019
Left by Amelia Miesemer
Google Review
- October 10, 2019
Left by Jhonnel Pumarol
Google Review
- October 10, 2019
Left by ThinkCode Inc.
I had an impeccable experience at this dealership, from start to finish. I had easy and quick access to my salesman/brand specialist Joe Mortell. He is extremely forthcoming, honest and easy to reach. We closed the deal over the phone in a span of a day, and I picked up the car the following...
Response from the owner Replied: Thank you!! We strive to provide this kind of experience on every transaction! Enjoy the car.
DealerRater Review
- October 10, 2019
Left by andreoli
service was prompt and courteous "Reliable Service" Friendly staff, decent waiting lounge with good choices of snacks and hot beverages there. Good and prompt response from customer service to schedule...
Biener Audi Replied: Thank you!
DealerRater Review
- October 10, 2019
Left by Ron H
My experience with this company was delightful. Everyone was courteous and professional. And look forward to doing business with this company for years to come.
Biener Audi Replied: Thank you!
DealerRater Review
- October 09, 2019
Left by BROOKLYN944
I was really impressed by the professionalism of the service department staff and the way they took the time to sit with me and explain their service, itput me at ease.
Biener Audi Replied: Thank you!
DealerRater Review
- October 09, 2019
Left by HK
There was a recall on my 2018 Audi A5. Completed in an hour and car was washed and vacuumed. Truly a nice service experience completed quickly.
Biener Audi Replied: Thank you for choosing our service department!
Google Review
- October 09, 2019
Left by Mike Ng
Excellent communication & service!
Google Review
- October 08, 2019
Left by Stacey Spencer
Google Review
- October 07, 2019
Left by Rashad Nasir
I had an impeccable experience at this dealership, from start to finish. I had easy and quick access to my salesman/brand specialist Joe Mortell. He is extremely forthcoming, honest and easy to reach. We closed the deal over the phone in a span of a day, and I picked up the car the following...
DealerRater Review
- October 07, 2019
Left by Rashad N.
I had an impeccable experience at this dealership, from start to finish. I had easy and quick access to my salesman/brand specialist Joe Mortell. He is extremely forthcoming, honest and easy to reach. We closed the deal over the phone in a span of a day, and I picked up the car the following...
Biener Audi Replied: We're very happy to hear we left such a great a great impression! Thank you!
Yelp Review
- October 07, 2019
Left by Rashad N.
I had an impeccable experience at this dealership, from start to finish. I had easy and quick access to my salesman/brand specialist Joe Mortell. He is extremely forthcoming, honest and easy to reach. We closed the deal over the phone in a span of a day, and I picked up the car the following...
DealerRater Review
- October 04, 2019
Left by Eunice
I received excellent service from my salesperson Mike. He worked to find the car that I wanted with the packages I needed and negotiated a very fair lease. I am pleased.
Biener Audi Replied: Thank you!
Google Review
- October 02, 2019
Left by Youranie Chunilall
Google Review
- October 02, 2019
Left by Daniel Goldberg
Excellent timely service ! I would lease again when due. DanManhasset NY
Response from the owner Replied: Thank you!
Google Review
- October 01, 2019
Left by Jeremy Taubes
Drew and Pierre are amazing! They got me into the vehicle I wanted with such ease and pleasure. I will certainly be back!
Response from the owner Replied: Thank you!
DealerRater Review
- September 30, 2019
Left by Joe
Brian Paige is a rarity in the auto sales industry. He is a fair, honest and trustworthy finance manager. To date I have completed 7 transactions with Brian and each has been a completely seamless and painless process. I trust him with family, friends and colleagues and each person has reported back...
Biener Audi Replied: Thank you! We're lucky to have Brian and Michael on our team and you as a client!
Edmunds.com - Service Review
- September 30, 2019
Left by HappyCustomer
Very efficient and did a great job
DealerRater Review
- September 29, 2019
Left by Peter
Friendly staff, decent waiting lounge with good choices of snacks and hot beverages there. Good and prompt response from customer service to schedule the service.
Biener Audi Replied: Thank you!
Google Review
- September 29, 2019
Left by Jane Sindel
Google Review
- September 29, 2019
Left by michele haas
Always a pleasure dealing with Biener service! Staff is incredibly nice and helpful!
Response from the owner Replied: Thank you!
DealerRater Review
- September 28, 2019
Left by Audiastic
Awesome service at Biener Audi dealership with great experience. I leased my beautiful Audi A4 2019 sedan yesterday. I'm already loving it! Go by and check out the great staff with amazing vehicles at Biener Audi Great Neck you will love it too!!
Biener Audi Replied: Congrats and thank you!!!
DealerRater Review
- September 27, 2019
Left by bigapple
My Audi TT overheated on the road and had it towed to Biener Audi. The service adviser, Jeremy DeJesus was truly exceptional. He got me into a rental car immediately and appraised me by phone on the progress of the repair. I worked with him before and he always got back to me as promised . He calls...
Biener Audi Replied: We're glad you've found working with Jeremy worthy of returning here. Hopefully many more reliable miles ahead and we'll see you for regular maintenance!
DealerRater Review
- September 27, 2019
Left by afp
A pleasure to work with the team at Biener - nice people - great car - always worth the return visit - what more can I say? Thank you
Biener Audi Replied: Thank you!
Google Review
- September 27, 2019
Left by Ricardo Miguel
Facebook - Web Review
- September 27, 2019
Left by Kate Mellis
Awesome service with great experience. Highly Recommend this dealership! I got Audi A4 and I'm already loving it!
Biener Audi Replied: Thank you, Kate! We're so glad you're enjoying your Audi A4!
DealerRater Review
- September 26, 2019
Left by Bob the lawyer
Mark Rubin was exceptionally helpful . He helped put together a package which I could afford. Mark has been my salesman for the last 3 years . I have developed much trust in him
Biener Audi Replied: Marc is a true asset here and has been on our team for over 20 years. Thank you!!
DealerRater Review
- September 26, 2019
Left by MM
My first time coming to Biener for service. I also had a loaner car reserved for a few hours. Car was ready early because I had to drive back to manhattan. Everything went smoothly. Car service, rental and car wash was great
Biener Audi Replied: Thank you for choosing our service department! Hope to see you again next time!
Google Review
- September 26, 2019
Left by garfield heron
Google Review
- September 25, 2019
Left by Rachel Pino
Google Review
- September 25, 2019
Left by Jorge Secchi
Google Review
- September 24, 2019
Left by Marc Rubin
Google Review
- September 24, 2019
Left by Eric Jacobson
I only buy AUDI's because Biener service is so friendly and flawless!
Google Review
- September 23, 2019
Left by elliott greenberg
DealerRater Review
- September 23, 2019
Left by Claudia Cruz
I have been a customer at Biener Audi for 4 years now and I have nothing but good things to say about this place. I just got another Audi A4 and i will not go to any other dealer. Michael Abu who helped me was very professional and informative. I am in love with my new Audi. Thanks, Biener Audi
Biener Audi Replied: We really appreciate that. Thank you!!
Google Review
- September 23, 2019
Left by Miles Pitt
Google Review
- September 23, 2019
Left by Anthea Quan
I bought 2019 Audi Q3 s line at Biener Audi a couple of weeks ago. I had a very impressive experience at Biener Audi. Michael Abu was my sales person who was absolutely amazing. And the service dept explained all buttons that how they work, since this is my first Audi. In addition the processing...
Response from the owner Replied: Thank you!!!
Google Review
- September 22, 2019
Left by A Google User
Always the best.
Google Review
- September 22, 2019
Left by A Google User
in and out no issue
Google Review
- September 19, 2019
Left by Steve Everett
DealerRater Review
- September 17, 2019
Left by Sonny
I dropped off car with no appointment, they diagnosed what was wrong, fixed it, got it back the next day! Very clean and well maintained.
Sonny Replied: this review was meant for Biener Audi, not Atlantic
Google Review
- September 15, 2019
Left by Joseph Vricella
DealerRater Review
- September 14, 2019
Left by eileen
Pierre Abizeid was business al the way. He answered our questions accurately. He left out the BS. Pierre did not waste our time. He said what the cost and misc. features were. We shook hands and I picked up my 2019 Q5 3 days later. Pierre then sat with me for 30 min. explaining the basics and...
Biener Audi Replied: Glad to hear it! Thank you!!
Google Review
- September 13, 2019
Left by Robert Bruno
Response from the owner Replied: Thank you!
Google Review
- September 13, 2019
Left by Paul Bianchini
Friendly yet very professional sales and service staff. A pleasure to be part of the Beiner family.
Response from the owner Replied: Thank you!
DealerRater Review
- September 12, 2019
Left by Ahmed
Danny is an excellent sales representative he answered lots of our questions and made our experience a smooth one. We will definitely stop by again.
DealerRater Review
- September 12, 2019
Left by Jerry
Very butthead professional staff Did what was told Would recommend to others Kevin and Joe very helpful Cant remember everyone'sname but everyone professional Thanks
Google Review
- September 11, 2019
Left by Angelo DelMistro
Google Review
- September 11, 2019
Left by Ivan R
Response from the owner Replied: Thank you!
Google Review
- September 11, 2019
Left by Joseph Mevorah
Response from the owner Replied: We're so happy to hear that, thank you!
Google Review
- September 11, 2019
Left by Sol Park
Response from the owner Replied: Beautiful car! Thank you!
Google Review
- September 10, 2019
Left by Jared Kaplan
Google Review
- September 09, 2019
Left by Jamie Reich
Google Review
- September 08, 2019
Left by Julia Couto
Google Review
- September 08, 2019
Left by Jorge Salomon
Google Review
- September 06, 2019
Left by Jeffrey Saintvil
Google Review
- September 05, 2019
Left by Raymond Sassoon
Google Review
- September 04, 2019
Left by Teresa Avena
CarGurus Review
- September 04, 2019
Left by Howard
all good thank you
Google Review
- August 30, 2019
Left by Gina FaceIt
Google Review
- August 29, 2019
Left by A Google User
Amazing Amazing & Amazing. Service staff at Beiner Audi is amazing and work performed on my Q7 was really fantastic.
Google Review
- August 29, 2019
Left by A Google User
They are amazing. The place is great
Google Review
- August 29, 2019
Left by Jonathan Jay
Google Review
- August 25, 2019
Left by Ann Thurmond
Google Review
- August 24, 2019
Left by Phil Kang
Google Review
- August 24, 2019
Left by Peter Kwok
Google Review
- August 22, 2019
Left by George MD
Google Review
- August 21, 2019
Left by Rosalia Gambino
Google Review
- August 20, 2019
Left by Terry Birnbaum-Horton
Google Review
- August 20, 2019
Left by Ivan R
They are amazing. The place is great
Response from the owner Replied: Thank you!
Google Review
- August 20, 2019
Left by Mastaneh Beyzavi
Google Review
- August 19, 2019
Left by Steven Liss
Great service, nice waiting area, friendly staff.
Google Review
- August 19, 2019
Left by Sol Park
Perfect process, accommodating and professional. Thank you Ed and Brian for your help. I am loving the 2019 S4!
Response from the owner Replied: Beautiful car! Thank you!
Google Review
- August 19, 2019
Left by Joseph Mevorah
Everything was perfect. Everyone was right on time, courteous, and really seemed to go out of their way to be helpful.
Response from the owner Replied: We're so happy to hear that, thank you!
Google Review
- August 19, 2019
Left by Anthony Carpinelli
Google Review
- August 19, 2019
Left by Jeanette Cheung
Google Review
- August 13, 2019
Left by Angelo DelMistro
My AC works!!! Rhanks.
DealerRater Review
- August 12, 2019
Left by schestler
Charles Graf was very professional - made it a very smooth painless experience. had the loaner car ready he explained what needed to be done and why and when i cam to pick up the car it was clean and ready before i had time to sit in the waiting room. thank you Biener for making everything so...
Google Review
- August 11, 2019
Left by Daniel Cavallo
Response from the owner Replied: Thank you!
Google Review
- August 11, 2019
Left by Nirav Shah
Response from the owner Replied: Thank you for the review and for choosing our service department!
Google Review
- August 11, 2019
Left by joe r
Response from the owner Replied: Thank you!!
Google Review
- August 11, 2019
Left by Joanne Diamond
Response from the owner Replied: Thank you!!!
Google Review
- August 08, 2019
Left by J Stipp
Google Review
- August 06, 2019
Left by Andrew Blum
Google Review
- August 05, 2019
Left by T S
DealerRater Review
- August 04, 2019
Left by 151main
Everything was great. Pierre was personable and easy to work with. My entire experience was positive and would recommend Pierre and Biener Audi to friends and family.
Google Review
- August 03, 2019
Left by Armando Alfano
DealerRater Review
- August 03, 2019
Left by Mdr549
Great service and attention to detail. Highly recommended. I am very happy with Michael Abu. He was very helpful, knowledgeable, and accommodating. Excellent management and top of the line dealership. Cannot ask for a better experience.
Biener Audi Replied: Thank you!
Google Review
- August 02, 2019
Left by julie levy
DealerRater Review
- August 02, 2019
Left by MMR
An absolute pleasure! I don't really enjoy the process of getting a new car but they couldn't have made it easier. Soup to nuts...perfect. I had such a great experience the first time, I returned to get a second Audi. I love my car!
Biener Audi Replied: Thank you for the repeat business!!
DealerRater Review
- August 02, 2019
Left by Ericstratton
I previously leased several cars from this dealership, and then drove Mercedes for fifteen years. My wife leased a Q5 last year and we both love it, so when my Mercedes lease was up last month I test drove an A4. It was pretty apparent that I enjoyed it, and from that moment on, Rich Pizzo and Ed...
Biener Audi Replied: Welcome back! Thank you!
DealerRater Review
- August 02, 2019
Left by Anders
We have been with Biener for some 20 years leasing, at least 10 years with two Audis. Very good service, yesterday they even called to remind me that one of the cars was due for service and inspection
Biener Audi Replied: We owe our success to long time clients like you. Thank you!
Google Review
- August 01, 2019
Left by Natasa Valalaki
Google Review
- July 31, 2019
Left by Nirav Shah
Amazing Amazing & Amazing. Service staff at Beiner Audi is amazing and work performed on my Q7 was really fantastic.
Response from the owner Replied: Thank you for the review and for choosing our service department!
DealerRater Review
- July 30, 2019
Left by Jim from Bayside
I recently hit a major hole in the road while driving. Late that evening when entering my car to drive home after work I noticed a large bubble forming on my front tire on the drivers side. That was the tire which hit the hole earlier in the day. I was scheduled to drive my daughter early the...
Biener Audi Replied: So glad to hear we were able to help! Thank you!
DealerRater Review
- July 30, 2019
Left by Ilovecrystal
We have purchased many cars from Biener Audi and they have always surpassed our expectations.. When you bring your car in for any reason, you get prompt, caring, professional service. Also, the dealership is immaculate!
Biener Audi Replied: Thank you!
Google Review
- July 30, 2019
Left by David Ustaev
Google Review
- July 29, 2019
Left by A Google User
Completely satisfied, fully resolved my problem, very promptly.
Google Review
- July 29, 2019
Left by A Google User
Great service! Great service advisors!!
Google Review
- July 29, 2019
Left by A Google User
Everyone was extremely professional, courteous and competent. My issue was addressed immediately and was resolved quickly. I was extremely satisfied with the service department.
Google Review
- July 29, 2019
Left by Toniann Bartscherer
We had gone to several Audi dealers in Suffolk county. Our experience with these other dealers was not a pleasant experience. At Biener Audi they were forth coming with price knowledge and a better inventory of vehicles. Once we decided on the vehicle they worked quickly to give us the best price on...
Response from the owner Replied: Thank you for such a kind review! We're glad we could help!
DealerRater Review
- July 28, 2019
Left by kenvitale
easy to make appointment, I always make mine at 7:30, I wait, have coffee, look at what dar might be next, read for a while and go home. I have the time to wait so it works out for me
Biener Audi Replied: Thank you for choosing our service department! If you find yourself wanting alternate transportation in the future we are happy to provide!
DealerRater Review
- July 28, 2019
Left by bett
ive been a very long time audi customer and honestly, jon pizzo makes it all happen as well as my salesman who i fear is retiring soon. both my adult sons lease and buy from them as well. and btw, i live on the south shore but go to biener, as they are the very best!!!!
Biener Audi Replied: Thank you !!! If that does happen we're confident Jon will be able to introduce you to someone with comparable experience on our team!
Google Review
- July 27, 2019
Left by Kevin Yoon
DealerRater Review
- July 27, 2019
Left by Bmgmini
I came to purchase a used Mini Cooper and got exactly what was promised! I would definitely recommend the biener used car Dept to all.
Biener Audi Replied: Thank you! Enjoy the car!
Google Review
- July 25, 2019
Left by Gregory Papageorge
GREAT SERVICE, GREAT CUSTOMER SERVICE I AM A CUSTOMER FOR LIFE!! THANK YOU
Response from the owner Replied: Thank you!!!!!!!!
DealerRater Review
- July 25, 2019
Left by cpa Audi customer
My experience was efficient and professional. Marc Rubin has the experience to make sure I had the best price for the right Audi I wanted. He explained everything I needed to know, great job.
Biener Audi Replied: Happy to hear, thank you!!!!
Google Review
- July 24, 2019
Left by Damian Pascale
Google Review
- July 23, 2019
Left by H Joe Montagno
Google Review
- July 22, 2019
Left by T T
Google Review
- July 22, 2019
Left by John Schinella
Google Review
- July 20, 2019
Left by DANIEL REYES
Google Review
- July 20, 2019
Left by Malikka Karteron
DealerRater Review
- July 19, 2019
Left by DUrbie
Whether you are purchasing or getting routine service done, Biener Audi is welcoming. I have had the pleasure to be a part of the Biener family of drivers since 2008, and I have never been disappointed.
Biener Audi Replied: Thank you!
DealerRater Review
- July 18, 2019
Left by Jfish
Mike was truly wonderful to work with - he was extremely patient as I did not know what I wanted - made sure that I understood all the details
Biener Audi Replied: Thank you!
Google Review
- July 17, 2019
Left by David Joseph
Google Review
- July 16, 2019
Left by Joanne Diamond
The staff are always pleasant and helpful. This was a big factor in getting my 2nd Audi.Love my car and love everyone at Biener.Shout out to Jonathan, always goes the extra mile
Response from the owner Replied: Thank you!!!
DealerRater Review
- July 16, 2019
Left by Gmanli1643
Made the service visit a pleasurable one. Look forward to returning again soon. Matt is a terrific employee. Don't ever let him get away from you.
Biener Audi Replied: Thank you for choosing our service department!
DealerRater Review
- July 15, 2019
Left by Cyn
My first car was an Audi 5000 and before my Q5 I had an A4 back in 2007. I missed the safe and secure feeling of driving an Audi and when I decided to get one I went back to Biener. Marc Rubin the sales associate I worked with 12 years ago was there and we worked together to get want I needed. He...
Biener Audi Replied: Welcome back! We're glad you're happy with the experience and new car. Thank you!
Google Review
- July 15, 2019
Left by Daniel Cavallo
Great service! Great service advisors!!
Response from the owner Replied: Thank you!
DealerRater Review
- July 13, 2019
Left by luigi77
Best Audi dealership ..sales person very helpful she was great n good explaining all about the car ..hope to stay with Audi in the future too
Biener Audi Replied: We hope so too! Thank you!
Google Review
- July 13, 2019
Left by Igor Sv
My wife and I have known Mike Firouztale for 15 years and he has assisted us with leasing 6 cars. We have always had a wonderful experience working with him. Mike has always been easy to work with and is always looking out for his customers. I will definitely work with Mike in the future for all my...
Response from the owner Replied: We appreciate it!!! Earning your business over so many years is very special to us. Thank you!
DealerRater Review
- July 12, 2019
Left by fish
this is my second car acquired from Biener Audi - Mike (sales) was extremely personable, professional and patient. The dealership made the acquisition simple and stress-free. highly recommend
Biener Audi Replied: Thank you!
Google Review
- July 12, 2019
Left by joe r
I called Audi Of America to schedule the recall repair. I spoke to Chelsea, she was very professional and called back with in 48 hours. The service staff at Audi was very courteous. The repair was completed in the timeframe quoted and to my surprise, the car was cleaned and washed.
Response from the owner Replied: Thank you!!
Google Review
- July 11, 2019
Left by Brian Goodrich
I had a truly exceptional experience leasing a 2019 Audi RS3 from Biener Audi in June 2019! George Faccio took me through every step from beginning to end... and answered every question I had about what to look for, what to expect... and most importantly, what I would enjoy the most when the car...
Response from the owner Replied: Thank you so much and congrats on the incredible new car!!!
DealerRater Review
- July 11, 2019
Left by SUV,Katherine222
Our previous experience (2017 Q3) was excellent, so it was not surprising to receive the same treatment upon researching our eventual Q5 lease. Drew remembered us from 2016, and in conjunction with Donald, made he overall experience enjoyable and educational. I, personally, have no problem...
Biener Audi Replied: Thank you so much for the repeat business!
Google Review
- July 11, 2019
Left by Fay Halpern schildkraut
DealerRater Review
- July 09, 2019
Left by Boris E.
Jessica kept me updated on the status of my vehicle while in service and the whole staff at Bieber was professional and courteous. I recommend both their sales and service department.
Biener Audi Replied: Thank you for choosing our service department!
CarGurus Review
- July 09, 2019
Left by Ming
Not made a purchase yet, but they are very attentive.
Google Review
- July 08, 2019
Left by Joseph Friedman
Quick, friendly, efficient service
Response from the owner Replied: Thank you!
DealerRater Review
- July 07, 2019
Left by Allykat
Very accommodatiing though I had to get a rental during my service they made it easy and seamless.When car delayed in completion they were very gracious and worked with me
Biener Audi Replied: Thank you for choosing our service department! Sorry for the delays but glad we found the experience accommodating!
DealerRater Review
- July 06, 2019
Left by doc821
This is our fourth Audi from Biener and working with Mike and Drew is a pleasure. Mike is such a gentleman and makes us feel like family. There is never any stress in making a great deal. How many people can say that they smile when they walk into their car dealership. Both Mike and Drew truly...
Biener Audi Replied: Thank you so very much for all the repeat business and all the kind words!
DealerRater Review
- July 03, 2019
Left by angelo19
we get treated better then family every time we are there and take our car in for service or option to get out of a lease
Biener Audi Replied: Happy to help anytime! Thank you!
Google Review
- June 29, 2019
Left by A Google User
Everyone was terrific
Google Review
- June 29, 2019
Left by A Google User
Always excellent and professional service.
DealerRater Review
- June 25, 2019
Left by JBFGREENE
I've now bought three cars in my life, and the experience of doing so at Biener Audi was by far the most pleasant and trouble-free.
Biener Audi Replied: Thank you!
Google Review
- June 24, 2019
Left by daniel reyes
DealerRater Review
- June 23, 2019
Left by C Jay
You are treated like an important person by all. They make you feel like you are important and they treat you As such. Cusps to their training.
Biener Audi Replied: Glad to hear that! Thank you!!!
Google Review
- June 19, 2019
Left by David Volpe
DealerRater Review
- June 19, 2019
Left by Audi23
I cannot imagine any greater service than Biener. From the moment we inquired about the 2019 models to finally taking the car keys we were treated with courtesy , professionalism. The efficiency is breathtaking and we were guided every step of the way. There was no push no rush. Just great people...
Biener Audi Replied: Thank you so much!!
Google Review
- June 17, 2019
Left by Yossi Fleischman
Google Review
- June 17, 2019
Left by Kay Maria Giakoumis
DealerRater Review
- June 17, 2019
Left by Jenniferjerez01@yahoo.com
Jackie was so helpful! Very kind! Making sure I was comfortable while my car was in service! Thank you Jackie! You really make Biener Audi feel like Family !
DealerRater Review
- June 17, 2019
Left by Jenniferjerez01
Jackie was so helpful! Very kind! Making sure I was comfortable while my car was in service! Thank you Jackie! You really make Biener Audi feel like Family !
Biener Audi Replied: Thank you for choosing our service department!
DealerRater Review
- June 15, 2019
Left by Tim815
Great dealership and great team my sales guy mike was excellent and the sales floor manger Leo was excellent as well I would def would go back to buy another car from here
Biener Audi Replied: Happy to hear that, thank you!
Google Review
- June 13, 2019
Left by Tina Paravalos
DealerRater Review
- June 13, 2019
Left by Gabby
Top of the line service always from Mike Abu! Great guy and the reason we keep coming back to Biener Audi !! Always available to help and great Management from Drew Russo. They always make us feel like family! A pleasure to do business with!
Biener Audi Replied: Thank you!
DealerRater Review
- June 12, 2019
Left by Saroj
everyone is very pleasant in service area. Car is cleaned carefully and waiting area is spacious. I do get the loaner car if needed without any delay.
Biener Audi Replied: Thank you for choosing our service department!
Google Review
- June 11, 2019
Left by William Croom
Response from the owner Replied: Thank you!
Google Review
- June 11, 2019
Left by Karen bitton
Response from the owner Replied: Glad to hear, thanks for choosing our service department!
Google Review
- June 11, 2019
Left by Christian Nanas
Response from the owner Replied: Thank you!
Google Review
- June 11, 2019
Left by Harry Otterman
Response from the owner Replied: Thank you!
Google Review
- June 11, 2019
Left by Stephon Jones
Response from the owner Replied: Thank you! We'll shoot for 5 stars next time!
Google Review
- June 11, 2019
Left by Roberto Hewitt
Response from the owner Replied: Thank you!
Google Review
- June 11, 2019
Left by Herb Donner
Google Review
- June 11, 2019
Left by Michael Preis
Response from the owner Replied: Thank you!
Google Review
- June 11, 2019
Left by Khaled Jean
Response from the owner Replied: Thank you!
Google Review
- June 11, 2019
Left by YU TIAN
Google Review
- June 11, 2019
Left by John Gordon
Response from the owner Replied: Thank you!
Google Review
- June 11, 2019
Left by richard harris
Google Review
- June 11, 2019
Left by Vincent Tien
Response from the owner Replied: Thanks!!!
Google Review
- June 11, 2019
Left by Richard Conley
Response from the owner Replied: Thank you!
Google Review
- June 11, 2019
Left by Sieg Widmer
Response from the owner Replied: Thank you!
Google Review
- June 11, 2019
Left by Peter Tomao
Response from the owner Replied: Thank you!
Google Review
- June 11, 2019
Left by Jason Ferrara
Response from the owner Replied: Thank you!
Google Review
- June 11, 2019
Left by K J
Response from the owner Replied: Thank you!
Google Review
- June 11, 2019
Left by albert jaronczyk
Response from the owner Replied: Thank you!
Google Review
- June 11, 2019
Left by James Pierno
Response from the owner Replied: Glad you're both happy! Thank you!
Google Review
- June 11, 2019
Left by Mary Behling
Response from the owner Replied: Thank you! We're glad we could help!
Google Review
- June 11, 2019
Left by Adam Winnick
Response from the owner Replied: Thank you! Wonderful to hear that!
Google Review
- June 11, 2019
Left by Michael Manning
Response from the owner Replied: Thank you!
Google Review
- June 11, 2019
Left by Anthony Geraci
Response from the owner Replied: Happy to hear it! Thanks!
Google Review
- June 11, 2019
Left by irwin haas
Response from the owner Replied: Excellent, thank you for the 5 star review!
Google Review
- June 11, 2019
Left by S L
Response from the owner Replied: Thank you!!!
Google Review
- June 11, 2019
Left by Antoinette Leonidas
Response from the owner Replied: Appreciation right back at you! Thank you!
Google Review
- June 11, 2019
Left by Parris Morris
Response from the owner Replied: Thank you!
Google Review
- June 11, 2019
Left by Matt Sanzone
Response from the owner Replied: Thank you!
Google Review
- June 11, 2019
Left by Sonnah Barrie
Response from the owner Replied: Thank you!!
Google Review
- June 11, 2019
Left by Jyoti Thakkar
Response from the owner Replied: Thank you for choosing our service department!
Google Review
- June 11, 2019
Left by Jared Rosenberg
Response from the owner Replied: Thank you! We really appreciate the review. Enjoy the car!
Google Review
- June 11, 2019
Left by Luis Reyes
Response from the owner Replied: Thank you!
Google Review
- June 11, 2019
Left by Michael Cheng
Response from the owner Replied: Very glad to hear it! Thank you!
Google Review
- June 11, 2019
Left by Fred N
Response from the owner Replied: Thank you! Reviews like this mean a lot to us!
Google Review
- June 11, 2019
Left by Steve W
Response from the owner Replied: Thank you! We will monitor that if it increases above what is published as normal!
Google Review
- June 11, 2019
Left by Sandeep Bajaj
Response from the owner Replied: Thank you!
Google Review
- June 11, 2019
Left by Ruben Diaz
Response from the owner Replied: Thank you! Agreed, we try to make all planned visits by appointment so that everything moves as efficiently as possible.
Google Review
- June 11, 2019
Left by Dennis Zheng
Response from the owner Replied: Thank you! Glad to hear it!
Google Review
- June 11, 2019
Left by Siling Tongkhor
Response from the owner Replied: We're glad you enjoyed your experience here!
Google Review
- June 11, 2019
Left by Ijaz Ok
Google Review
- June 11, 2019
Left by Biwash Shrestha
Response from the owner Replied: Thanks for letting us rectify that! Glad it worked out.
Google Review
- June 11, 2019
Left by K. Kim
Google Review
- June 11, 2019
Left by Paula Teixeira
Response from the owner Replied: Thank you!
Google Review
- June 11, 2019
Left by Kevin Dickey
Response from the owner Replied: We're happy to here it! Thank you!
Google Review
- June 11, 2019
Left by Steven Hurwitz
Response from the owner Replied: Incredible! Thank you so much for all the repeat business!
Google Review
- June 11, 2019
Left by dave kiel
Response from the owner Replied: We're glad you gave us a chance to earn your business for this one! Thank you!!!
Google Review
- June 11, 2019
Left by Leandro Tamariz
Response from the owner Replied: Thank you!
Google Review
- June 11, 2019
Left by Daniel Soto
Response from the owner Replied: Thank you! Glad you like the Biener bottle :)
Google Review
- June 11, 2019
Left by Carl Ford
Response from the owner Replied: Thank you for the repeat business! That is the greatest compliment! We're glad Lauren was here to help you with both cars.
Google Review
- June 11, 2019
Left by sam li
Response from the owner Replied: Thank you for choosing our service department!
Google Review
- June 11, 2019
Left by Dmitrii Neuimin
Response from the owner Replied: Thank you!!!
Google Review
- June 11, 2019
Left by Steven Persaud
Response from the owner Replied: We're very happy you had a positive experience you felt worth sharing! Thank you!!!
Google Review
- June 11, 2019
Left by Len Goldberg
Response from the owner Replied: Thank you!
Google Review
- June 11, 2019
Left by ADRIANA R
Response from the owner Replied: Thank you!
Google Review
- June 11, 2019
Left by Serkan Kutun
Response from the owner Replied: Thank you!!
Google Review
- June 11, 2019
Left by David Kuznetsov
Response from the owner Replied: Thank you so much for the review and for trusting our service department with your R8! Beautiful car!
Google Review
- June 11, 2019
Left by Vinnie Bhadra
Google Review
- June 11, 2019
Left by Riyad Islam
Response from the owner Replied: Thank you so much! Also nice photos we saw you uploaded to our profile!
Google Review
- June 09, 2019
Left by Alisa Ndokaj-Muckalli
I've been searching for a new Audi Q5 for the past 2 months, calling multiple dealerships, and dealing with various leasing companies. When I was connected to Brian, he followed me through the searching process to ensure I was getting a price I was comfortable with. After multiple phone/texts back...
Response from the owner Replied: Thank you for sharing! Enjoy the Q5!
Google Review
- June 07, 2019
Left by Steven Berkowitz
DealerRater Review
- June 07, 2019
Left by ChristyRS5
Pierre Abizeid explains every little detail with me. He treat customers very friendly, easy to talk no stress. Make you coffee :) Thank you so much
Biener Audi Replied: Thank you!
DealerRater Review
- June 05, 2019
Left by Rbatista26
The customer service and professionalism provided by the staff at Biener Audi is outstanding. Charlie Graf is an excellent and reliable service representative. My vehicle is always in excellent hands at Biener Audi. Thank you very much for the care provided to my vehicle.
Google Review
- June 05, 2019
Left by Peter Tomao
Always excellent and professional service.
Response from the owner Replied: Thank you!
Google Review
- June 04, 2019
Left by Joseph Baglio
Google Review
- June 04, 2019
Left by Susan Harrington
Google Review
- June 01, 2019
Left by Jill Barry
Best Dealership Ever! So easy buying a car!Best Experience!
Response from the owner Replied: Thank you for taking the time to leave us a 5 star review!
DealerRater Review
- June 01, 2019
Left by Q5-my experience
My experience with Pierre and Drew were stellar. Not so great with Brain Paige! Was not impressed with his customer service skills - very surprising because everyone Ive dealt with throughout the years at Biener have been cordial.
Google Review
- May 30, 2019
Left by Nicole Lohr
Google Review
- May 29, 2019
Left by A Google User
Eddie was a pleasure to buy a car from!! I have owned and loved Audis for over 15 years
Google Review
- May 29, 2019
Left by A Google User
My experience with Biener Audi Service has done nothing but add to the pleasure of owning and driving both of my Audi's. Whether the service is planned or last minute, Biener Audi has always accommodated me. The service staff is attentive, knowledgeable, courteous and thoughtful. They take great...
Google Review
- May 29, 2019
Left by A Google User
Great place to have the car maintenance work performed.
Google Review
- May 29, 2019
Left by A Google User
Nice clean dealer that you would expect from Audi.
Google Review
- May 29, 2019
Left by A Google User
Great dealer. Ed Glicksmanand Dennis Yu truely gave me a no hassle deal and on the day of pick up took less than 10 min for paper work. Best experience yet.
Google Review
- May 29, 2019
Left by Ymar Duran
DealerRater Review
- May 28, 2019
Left by Jofer77
I worked with Mike on my first Q5 three years ago. Hes a pleasure to work with, not simply trying to make a sale. Im in sales and appreciate the honesty and transparency he brings to the table. It seems to be the norm at Bieber Audi. Stand up dealership that stands behind their product.
DealerRater Review
- May 28, 2019
Left by Nestor Diaz, Esq.
I purchased my 1st Audi recently, and I was fortunate to have Lauren Lewis-Simmons as my sales representative. This was not my 1st time buying a vehicle, I am an attorney for 30 years, consequently, I am extremely busy, and do not have time to waste. I have come across all kinds of car...
Google Review
- May 23, 2019
Left by Stphane Malassine
DealerRater Review
- May 21, 2019
Left by audiguy2019
I recently had my 30K service. I was late to the appointment but they were very courteous when I called and still honored my appointment. They gave me a nice loaner car for the day (you have to reserve them in advance) and they called me halfway through the day to tell me I needed new back brakes....
Biener Audi Replied: We believe every visit should be described like this! Thank you for choosing our service department and we will keep working on making sure it's always this easy!
DealerRater Review
- May 21, 2019
Left by pastor
No matter what difficulty I'm experiencing, the service department is there to help. From recalls to flat tires. They are professional, friendly, and well informed.
Biener Audi Replied: Thank you!
Google Review
- May 21, 2019
Left by Kenny Belanger
DealerRater Review
- May 20, 2019
Left by Wayne G
All work performed quickly and earlier than expected. Drop off and pick up was smooth. all work was covered by Audi care. Great dealership for service.
Biener Audi Replied: Happy to help! Thank you for choosing our service department!
Google Review
- May 18, 2019
Left by Nestor Diaz
I purchased my 1st Audi recently, and I was fortunate to have Lauren Lewis-Simmons as my sales representative. This was not my 1st time buying a vehicle, I am an attorney for 30 years, and as a result, I am extremely busy, and do not have time to waste. I have come across all kinds of car...
Response from the owner Replied: Thank you for such a glowing review!! We're lucky to have Lauren on our team and you as a client.
DealerRater Review
- May 17, 2019
Left by dmt009
Purchased a Certified Pre-Owned A6, this was the second time from this dealership. I drove 37 miles from home to get to them and passed 3 other Audi dealers on the way. Biener has the best selection of CPO vehicles. The deal was very professional from emailing with them first, meeting, test driving...
Biener Audi Replied: Thank you so much! We appreciate the repeat business and trust.
DealerRater Review
- May 16, 2019
Left by Teddy
Outstanding customer service from every employee I spoke to or came in contact with. I really love your coffee machine...you have a top quality dealership, the best in Long Island and NYC area. Congratulations
Biener Audi Replied: Thank you!!!
Google Review
- May 16, 2019
Left by Frederick Yee
Google Review
- May 16, 2019
Left by Richard Schiller
Great place to have the car maintenance work performed.
Response from the owner Replied: Thank you for choosing our service department!
Google Review
- May 15, 2019
Left by Felicity Chen
Google Review
- May 15, 2019
Left by William Chen
Google Review
- May 15, 2019
Left by Mr. Mo
Nice clean dealer that you would expect from Audi.
Response from the owner Replied: Thank you!
DealerRater Review
- May 15, 2019
Left by pepper
As always staff courteous. Brought car for routine maintenance and inspection. Informed that a recall was needed and done during the same visit. Car returned good as new and clean!!
Biener Audi Replied: Happy to hear! This is our goal every service visit. Thank you!
DealerRater Review
- May 14, 2019
Left by JohnDay
Appointment process good; reception into facility seamless; issues communicated recorded well; accurate assessment of time required to look at/fix the issues; comfortable waiting area with coffee and cookies; car delivered back with issues addressed as far as possible.
Biener Audi Replied: Sounds like our goal for every service visit! We're glad you left satisfied and thank you for the business & review!
Google Review
- May 13, 2019
Left by Christopher McGowan
DealerRater Review
- May 13, 2019
Left by neilgarfinkel
We have been loyal customers of Biener Audi for years. They are the tops! There service is excellent and their staff is always professional. Kudos to Andrew, Richie and Marc.
Biener Audi Replied: Thank you!!!
DealerRater Review
- May 13, 2019
Left by s5 in red
very easy to obtain a service appointment.and vehicle was delivered when promised and jeremy explained what was done to correct the problem that i was having with the brakes in my car.
Biener Audi Replied: Glad it is resolved! Thank you for choosing our service department!
Google Review
- May 12, 2019
Left by Florentino Deblois
Google Review
- May 10, 2019
Left by Michael Cheng
Great dealer. Ed Glicksmanand Dennis Yu truely gave me a no hassle deal and on the day of pick up took less than 10 min for paper work. Best experience yet.
Response from the owner Replied: Very glad to hear it! Thank you!
DealerRater Review
- May 10, 2019
Left by Ave
Charlie Graf provided outstanding service..I always appreciate when a professional takes time out to explain mechanical servicing. I will always take my Audi to Biener and look forward to dealing with Charlie in the future!
Biener Audi Replied: We're happy to explain what is going on with your Audi, that's why we're here!
DealerRater Review
- May 06, 2019
Left by CarDriver
Service was excellent. Very responsive. They held the service department open for me when I said I was coming in with a tire problem. Took care of it right away. Everyone is very easy to work with. Really outstanding customer service!
Biener Audi Replied: Thank you!
DealerRater Review
- May 04, 2019
Left by 10 A3 Convertible 10
Mr. Yu was very professional during the finance session. Danny was very helpful he listen to and answering all my question. Making the purchase of this vehicle a pleasure. I will recommend to all my fiends who are interested in getting a used car to go see Danny.
Biener Audi Replied: Thank you!
DealerRater Review
- May 04, 2019
Left by Gabby
Mike Abu is the reason we keep coming back to Audi !! Besides loving the product he makes the experience effortless and he always treats us like his only priority! Great guy! Wouldnt deal with anyone else.
Biener Audi Replied: That's very nice of you to say and lovely to hear! Mike Abu is huge asset on our team. Thank you!
DealerRater Review
- May 01, 2019
Left by JG
Pretty smooth experience with the right team involved. There was great communication and constant assurances that my positive experience really meant something to Biener and their sales team. Thanks for the hard work!
Biener Audi Replied: Thank you!
DealerRater Review
- April 30, 2019
Left by Will63D
I found a car I had been searching for at Biener with very low miles. A few emails and calls later we had a deal. Danny and Brian took care of all the paperwork, plates, etc., and after a flight, bus, subway, train and Lyft I arrived! The car was as described, all cleaned, fueled and ready to go....
Biener Audi Replied: Thank you! Good luck with the car!
DealerRater Review
- April 30, 2019
Left by Jim G
Always an enjoyable visit. They consistently meet or exceed my expectations. Ive bought 8 Audis from this dealer over the past 20 yrs
Biener Audi Replied: Can't thank you enough for the tremendous loyalty! We're honored to have your business for so long and appreciate you sharing the kind words!
Google Review
- April 29, 2019
Left by All About Ava
Google Review
- April 29, 2019
Left by A Google User
Excellent service department
Google Review
- April 29, 2019
Left by A Google User
this is the third audi i have leased over the years. i have had the pleasure of working with marc rubin. my experience is always easy and quick. marc goes out of his way to be more than helpful. i generally do not need an over abundance of care for the cars. on the occasion that i do it has...
Google Review
- April 29, 2019
Left by A Google User
Its based in the upper class township. I enjoyed the freedom the staffs gave me to roam around as well as tending to my needs and queries at the slightest nod.
Google Review
- April 29, 2019
Left by A Google User
I took my car in for service and dealt with Jessica. She was amazing and I was honestly very surprised at how well the entire service was handled. I rarely take the time to leave reviews, but the service team at Biener Audi really impressed me. My audi r8 was properly handled :)
Google Review
- April 29, 2019
Left by A Google User
Biener Audi has the best customer service of any car dealership I have ever dealt with... Product knowledge and financial guidance second to none. I just got my 5th Audi vehicle from Biener and the experience gets better and better!
Google Review
- April 29, 2019
Left by A Google User
The treatment of there customers is the best. The service was excellent and the wait time was minimal. The staff was very knowledgeable
Google Review
- April 29, 2019
Left by A Google User
This was my second purchase at this dealership. This time for my son. Lauren was marvelous just like my first time. She is very professional and courteous.