DealerRater Review
- December 16, 2018
Left by Q5Sal
Exceptional experience with prior Q5. Being Audi sales team and service department made the decision to stay with them easy due to prior experience. Would HIGHLY RECOMMEND others to Beiiner.
DealerRater Review
- December 15, 2018
Left by atraut
Things could not have been better. Thanks Marc and Kevin for expelling all the amazing technology, and putting me into the most exciting car I have ever owned.
Biener Audi Replied: We're glad you like the new car so much! Thank you!
Google+ Review
- December 12, 2018
Left by Riyad Islam
Have been working with Mr. Joe Mortell for the past few years. Gives me the best service and the best price. Does not give you run arounds, simple the straight answer, unlike the typical dealer. Highly recommend of you want to get out and into a new Audi!
Response from the owner Replied: Thank you so much! Also nice photos we saw you uploaded to our profile!
DealerRater Review
- December 11, 2018
Left by jlc618
Was assured that everything was checked and made sure in order before releasing car. Service manager made sure I was aware of work being done.
Google+ Review
- December 10, 2018
Left by Dmitriy Oterin
DealerRater Review
- December 10, 2018
Left by Happycustomor
I have lease cars from Biener Audi for a decade. I would never go elsewhere ! I am known by employees,and owners,and consider them almost family 😀
Biener Audi Replied: Not sure by your username exactly who you are, but I'm sure the team you work with here feels the same! Thank you!
DealerRater Review
- December 10, 2018
Left by Aes22
The entire team made me feel very comfortable. It was a great experience. I felt like they did everything they could to make it easy for me.
Biener Audi Replied: We're glad to hear you came away with these positive feelings. Thank you!
DealerRater Review
- December 10, 2018
Left by Jamiedenr1
As always Jessica Baldwin goes above and beyond! Not only is she knowledgeable about the product she is a pleasure to deal with and makes the entire process easy and welcoming!
Biener Audi Replied: Jessica is a true asset to our company! Thank you!!
DealerRater Review
- December 09, 2018
Left by autolover
We always have a good experience at Biener Audi. The ownership under Andrew Weinstock has always been helpful and informative and it is a pleasure to work with the entire staff.
Biener Audi Replied: Thank you for the business and compliments!
Google+ Review
- December 08, 2018
Left by Jonathan Schuman
Danny was excellent! One of the smoothest vehicle transactions we have ever experienced, Danny was very polite and knowledgeable, answered all of our questions and fought to get us the best price on a 2016 Q3 for my sister! We love the car, thank you Danny and thank you Biener Audi!Everyone looking...
Response from the owner Replied: Thank you so much! Good luck with the Q3!
DealerRater Review
- December 08, 2018
Left by soterikay@hotmail.com
Excellent people and excellent experience and I am thrilled with the car and the people that I purchased the car from. Especially Peter who helped me out immensely
Biener Audi Replied: Thank you for the review!
Google+ Review
- December 08, 2018
Left by Jonathan S
Danny was excellent! One of the smoothest vehicle transactions we have ever experienced, Danny was very polite and knowledgeable, answered all of our questions and fought to get us the best price on a 2016 Q3 for my sister! We love the car, thank you Danny and thank you Biener Audi!Everyone looking...
Response from the owner Replied: Thank you so much! Good luck with the Q3!
DealerRater Review
- December 07, 2018
Left by ddavids
Always a great experience. Great sales man. Fast,,unobstructed processing and paperwork. all options presented in a clear and easy to understand way. Satisfaction guaranteed
Biener Audi Replied: Thank you!
DealerRater Review
- December 07, 2018
Left by centurian14@yahoo.com
Its started with the welcome. Mike is a true professional who gets things done in a fair and quick manner. The car was for my daughter and Mike made her feel great and walked her through the entire process I will be back for another car because of Mike
Biener Audi Replied: We really appreciate the business and the kind review. Thank you!
DealerRater Review
- December 06, 2018
Left by 16 Audi TT
There was a recall for my sold bolsters on my seats. So they said to bring the car in and I would have a rental car while they took care of it. In less than 3 hours the service was done and I got a clean car also. Couldnt be happier.
Biener Audi Replied: Thank you!
DealerRater Review
- December 03, 2018
Left by Michele1
After reading the Luxury SUV reviews on Consumer Reports website we knew we would be purchasing a Q7. The Q7 is top rated and received a grade of 96 out of 100 on its road test. We were passing by Biener Audi with no plans of stopping in when my wife suggested that we stop. We entered the showroom...
Biener Audi Replied: We're glad we were able to make the purchase easy! Thank you!
DealerRater Review
- December 03, 2018
Left by Addigpa
Richie, Jeremy and Biener's team of professionals get the job done right the first time. They are beyond attentive and friendly/professional. My entire family can always count on Biener. That's why we have been customers for over 25 years!
Biener Audi Replied: Can't thank you enough for the many years of business!!! We're glad you can still count on us!
DealerRater Review
- December 02, 2018
Left by Monica205
Its a really nice when you go into the dealer and the workers are knowledgeable of the cars . You feel you can trust them with your car .
Biener Audi Replied: Thank you!
DealerRater Review
- December 01, 2018
Left by Busguy
I am very, very happy to meet & do business with Mr. Mark Roopchan on today. He was very friendly, informative & very patience. I felt welcomed, very respected, welcomed, & appreciated for my visit. He took his time & explained everything to me in a friendly & courteous manner. It was worth the trip...
Biener Audi Replied: We're glad you did too! Thank you!
DealerRater Review
- December 01, 2018
Left by Aneta
Excellent service throughout the process. Everything was ready for me just to sign, get my car and leave ( with full tank of gas!) Highly recommend!
Biener Audi Replied: That's how it should be! Best of luck and thank you!
DealerRater Review
- December 01, 2018
Left by Jaxjoradam
Took the car in for multipoint service, oil change & recall issue. It was done by the time I requested and I am happy with the service. Service manager took care of the repairs I needed.
Biener Audi Replied: Thank you for choosing our service department!
DealerRater Review
- November 29, 2018
Left by Schafercpa
Very comfortable dealing with Lauren who took great care in making the experience a pleasant one! I am not associated with any other dealership or service center
Biener Audi Replied: We appreciate it , Thank you!
Google+ Review
- November 29, 2018
Left by Harry Otterman
Great place for service
Response from the owner Replied: Thank you!
DealerRater Review
- November 28, 2018
Left by grahamyankees
I've worked with Joe several times. He always accommodates my needs and makes the process a pleasure. Kevin was patient and very helpful. I moved to NYC and still chose to stay with Biener Great Neck.
Biener Audi Replied: Thank you so much!
Google+ Review
- November 27, 2018
Left by Rikesh Patel
Google+ Review
- November 27, 2018
Left by hernan cortes
Google+ Review
- November 26, 2018
Left by alfred jawde
DealerRater Review
- November 26, 2018
Left by i5683uvm
The entire staff from beginning to the end was friendly, courteous and helpful. You are treated like family with a big smile. For this reason alone I will buy Audis from this dealer. Period.
Biener Audi Replied: We appreciate the kind words, thank you!
DealerRater Review
- November 26, 2018
Left by santini01
From my initial contact through the final step, I was treated professionally and courteously. All the work, communication, and and kindness exceeded my expectation. Thank you Biener Audi!
Biener Audi Replied: Thank you!
Google+ Review
- November 25, 2018
Left by Sandeep Bajaj
The best audi dealership in the tristate area. Pierre is the best sales person they have, with him buying a car is as simple as buying your coffee. He doesn't give you the run around and makes the whole experience amazing.
Response from the owner Replied: Thank you!
Google+ Review
- November 24, 2018
Left by gail paley
Google+ Review
- November 24, 2018
Left by Joseph Cacanindin
Drew, Brian, Leo and Pierre are phenomenal. This is our 4th Audi from Biener and the service just gets better. Thanks guys
Response from the owner Replied: Thank you so much for the repeat business!
DealerRater Review
- November 23, 2018
Left by Realjpa
I recently got stuck because the battery in my key was depleted and the car would not start. I looked for help in the owners manual to no avail and called roadside assistance. I then called Matt Weston to alert him my car would be arriving soon. He told me to try holding the key on the steering...
Biener Audi Replied: We're glad Matt was able to help with that before towing the car! Thanks for the positive review!
Google+ Review
- November 22, 2018
Left by Bill Cates
Google+ Review
- November 22, 2018
Left by Michelle Kim
Mike F. helped me with both my first and second Audi leases. He has the kind of personality that immediately puts a person at ease. He remembered details from our first meeting 3 years ago which tells me that he really listens and cares for his customers. Hes very personable, professional and he...
Response from the owner Replied: Thank you!
DealerRater Review
- November 21, 2018
Left by TT
Matt Weston was very helpful, efficient, and knowledgeable with the issues pertaining to my car. He helped expedite the needed services and everything went smoothly.
Biener Audi Replied: Thank you for choosing our service dept.!
DealerRater Review
- November 21, 2018
Left by Doc
They make everything easy!!! people sometimes dread the process of getting service or purchasing a vehicle...NOT HERE!!! life is stressful enough they make things simple ,seamless, painless...etc....
Biener Audi Replied: We love to make things easy! Thank you!
Google+ Review
- November 20, 2018
Left by Jeremy Lewis DJ
DealerRater Review
- November 20, 2018
Left by Larry G.
We just took delivery of our 2019 A6 This is the sixth Audi that we have leased through Biener. It is a wonderful car with unprecedented technology which was equally matched by the professionalism of working with Drew, Leo and Rich once again. We are Audi loyalists because of the all weather...
Google+ Review
- November 19, 2018
Left by Larry Greenbaum
We just took delivery of our 2019 A6. It is our sixth Audi from Biener, and fifth time working with Marc Rubin. We love the car and its technology. Working with Marc is a pleasant, professional hassle free experience from start to finish. He kept us updated on when our vehicle would arrive and...
Response from the owner Replied: Thank you for the incredible amount of repeat business! We're very fortunate to have clients like you and we appreciate the kind words!
DealerRater Review
- November 19, 2018
Left by Larry G.
We just took delivery of our 2019 A6. It is our sixth Audi from Biener, and fifth time working with Marc Rubin. We love the car and its technology. Working with Marc is a pleasant, professional hassle free experience from start to finish. He kept us updated on when our vehicle would arrive and...
Biener Audi Replied: Thank you for the incredible amount of repeat business! We're very fortunate to have clients like you and we appreciate the kind words!
DealerRater Review
- November 19, 2018
Left by Doug B
Trust worthy dealership. Can always depend on quality service, caring,, reliable, and resolves any concerns you have. I will continue to be an Audi owner and be loyal to Biener Audi.
Biener Audi Replied: Thank you!!!
CarGurus Review
- November 18, 2018
Left by Hiroshi
They contacted in good manner. Unfortumately the car I am interested was sold. But I will keep in touch with them.
DealerRater Review
- November 17, 2018
Left by OrthoGuy
If I could give 6 stars I would, great experience, very knowledgeable staff and xxxx do I love my new Audi! Thanks Guys! Dr. Rob
Biener Audi Replied: Glad to hear it! Thank you very much!!!
DealerRater Review
- November 16, 2018
Left by Burg1
Charles said the recall work would take 1 1/2 hours. I walked into the service department exactly when 1 1/2 half hours had elapsed. As I was walking to the counter to speak to Charles my phone rang. It was him on the phone announcing the car was ready. Talk about timing. We had a good laugh....
Biener Audi Replied: We're glad it was a quick and pleasant visit! Thank you for choosing our service department!
DealerRater Review
- November 16, 2018
Left by ren wang
every time I came to have my car service or recall repair, they always help me to understand the service point & did all points of the car check fro me. I am very satisfied with each time of the service & will recommended my friend to this dealership.
Biener Audi Replied: Thank you for continuing to use our service department!!
DealerRater Review
- November 16, 2018
Left by Jim P
This dealership is no nonsense. They go out of their way to please you. Always a fair, above reasonable experience. Their service department is the best I've experienced.
Biener Audi Replied: We're glad to hear it! Thank you!
Google+ Review
- November 15, 2018
Left by Harmeet Lidhar
My experience at biener audi is one i will not forget. I was having trouble with some of the tech in my new Q7 and the technologist Arvinder helped me. He was amazing, showing me stuff about my car that i didnt even know it had. Hes so well spoken and thorough. He made the lesson fun. This kid is...
Response from the owner Replied: Thank you for the review, we will be here for you next time!
Google+ Review
- November 14, 2018
Left by Maurice Mandel
Google+ Review
- November 14, 2018
Left by Frank Chin
DealerRater Review
- November 11, 2018
Left by lovemyaudi
The appointment booking was effortless, the wait time was minimal, and the staff were polite and informative. I had my car back exactly when they said it would be finished.
Biener Audi Replied: Glad to hear it! Thank you for choosing our service department!
Google+ Review
- November 10, 2018
Left by Robert Bruno
Just pulled away in my A5 Convertible, stellar service from start to finish! Thank you Lloyd and Jeff :-)
Response from the owner Replied: Thank you!
Google+ Review
- November 09, 2018
Left by Kimberly Silvera
Google+ Review
- November 08, 2018
Left by Jane Block
Google+ Review
- November 08, 2018
Left by Ernest Gottschalk
Google+ Review
- November 08, 2018
Left by Kania Javier
Danny and Dennis were both kind, patient and helpful throughout this purchasing journey. Thanks again!
Response from the owner Replied: Thank you!
DealerRater Review
- November 08, 2018
Left by Ernest Gottschalk
Second time at this dealership but just as easy as the first. Always super easy to get in touch with both Lauren or Brian with any question I had. Brian did a great job helping me secure financing and Lauren was able to get me a highly limited production car without me having to jump through any hoops.
DealerRater Review
- November 08, 2018
Left by John V
After dealing with multiple car brands and dealers over the years, Biener Audi truly distinguished itself as the best I have done business with to date. My salesperson , Marc Rubin, made the experience simple, easy to understand, and extremely smooth from start to finish. He is a true professional...
DealerRater Review
- November 08, 2018
Left by Mikewill1992
Very great experience was having issues with my car and they gladly helped me without any issue. I would suggest this dealership to any one that drives an Audi vehicle!
Google+ Review
- November 08, 2018
Left by Syed Abbas
Google+ Review
- November 07, 2018
Left by Anthony Geraci
George was fantastic and got me the car I wanted. Very happy!!
Response from the owner Replied: Happy to hear it! Thanks!
Google+ Review
- November 07, 2018
Left by JB NYC
DealerRater Review
- November 07, 2018
Left by Danchitty
I highly recommend Biener to anyone purchasing an Audi. Everyone I dealt with was highly professional and extremely knowledgeable. there is a reason why I always reurn to Biener to purchase my Audi.
DealerRater Review
- November 07, 2018
Left by mikeleventhal
Very smooth & pleasant experience - received the discounts, loyalty & promotions Audi offered - Mike is a nice guy - wants the customers to be happy & enjoy the vehicles .
Google+ Review
- November 07, 2018
Left by Mary Behling
They checked out the intermittent issue thoroughly. They explained everything and provided a loaner.
Response from the owner Replied: Thank you! We're glad we could help!
Google+ Review
- November 02, 2018
Left by leogoros Goros
DealerRater Review
- November 02, 2018
Left by Cramed624
The entire experience was very pleasant. Everyone at the dealership was happy and willing to help me with my car buying experience. Id highly recommend this dealership to all my friends and family
Biener Audi Replied: It's really great to hear that, thank you!
DealerRater Review
- November 01, 2018
Left by Charnla
See above- exceptional , Service professionals are responsive, timely with courtesy and a true sense of making the customer feel at home. The service call was professional and with no anxiety.
Biener Audi Replied: Thank you!
DealerRater Review
- November 01, 2018
Left by buck01
The service was excellent as was the awesome waiting area. The servicing was done in the time period stated by the servicing agent. Received some good advise.
Biener Audi Replied: We're glad to hear you had a positive experience! Thank you for the compliments!
DealerRater Review
- November 01, 2018
Left by Robert12345
I've been dealing with Biener Audi for more than 20 years and have never been less than completely satisfied with the people and the many different cars that I have purchased.
Biener Audi Replied: Thank you for the loyalty spanning two decades. We owe all of our combined success to clients like you. We're glad you have only positive things to say and congrats on your 9th Audi!
DealerRater Review
- November 01, 2018
Left by yfred
I have been a Biener customer for 20 years. The sales and service are the best. I don't know why I need to write 25 words.
Biener Audi Replied: 20 years of repeat business make up for a lot of words. Thank you so much!
DealerRater Review
- November 01, 2018
Left by mira@dejavoosystems.com
Just got the new Q8 .. this is our 5th Audi from Biener . The service is great, the sales team is amazing. Thank you, Mira Zenou
Biener Audi Replied: Congrats on the Q8, what an amazing SUV! We're sure it is turning heads. Thank you so much for all the business over the years.
Google+ Review
- October 31, 2018
Left by angelos georgopoulos
DealerRater Review
- October 31, 2018
Left by Gmanli1643
The experience at Biener is always a good one. The people in place at the dealership are total professionals. They have all the right answers, and are eager to help with any and all requests.
Biener Audi Replied: We're happy you have so many nice things to say about our team and appreciate you sharing!
DealerRater Review
- October 31, 2018
Left by redcar
I had a great experience. Pierre Abizeid put up with my two sons (30"s) who were xxxx bent on buying me a car in one day. We were not leaving the dealership with out a red car for me. He had the patience and the savior faire to know how to handle this family. I walked out with a Brand new Matador...
Biener Audi Replied: Pierre is a valuable asset to our team. Congrats on the new Q5 ! Thank you!
Google+ Review
- October 30, 2018
Left by Richard Mith
DealerRater Review
- October 30, 2018
Left by BuddyO
Danny was great, friendly in explaining details about the vehicles and made the process super easy. I would definitely recommend Danny as the go to guy
Biener Audi Replied: Thank you for the business!
DealerRater Review
- October 30, 2018
Left by Edwhua1
Everyone seem very helpful and friendly. The coffee in waiting area is excellent. The work was done within the promised time. I would go back again.
Biener Audi Replied: Thank you! We're glad you had a good visit!
Google+ Review
- October 29, 2018
Left by Lauren Hymowitz
Google+ Review
- October 28, 2018
Left by Dan Goldstein
Google+ Review
- October 28, 2018
Left by Jonathan S
Google+ Review
- October 28, 2018
Left by Roberto Hewitt
Great service!
Response from the owner Replied: Thank you!
Google+ Review
- October 27, 2018
Left by Antonia Quintieri
Google+ Review
- October 26, 2018
Left by Jared Rosenberg
Picked up a Preowned S3 from Lloyd. I highly recommend Lloyd, he was super nice, answered all my questions and truly made the buying experience super easy.
Response from the owner Replied: Thank you! We really appreciate the review. Enjoy the car!
Google+ Review
- October 25, 2018
Left by Ed McLoughlin
DealerRater Review
- October 25, 2018
Left by Ace
Everyone at the Biener dealership was very friendly, professional and really took the time to answer all of our questions. They went above and beyond any other dealership we have been to and well exceeded our expectations. The dealership factored in heavily on our decision to purchase an Audi.
Biener Audi Replied: Thank you! We really appreciate your business and review!
Google+ Review
- October 24, 2018
Left by Michele Dobrucky
Google+ Review
- October 24, 2018
Left by Hernan Cortes
Google+ Review
- October 23, 2018
Left by Eric Jacobson
Perfect, as usual.
Response from the owner Replied: Thanks!
DealerRater Review
- October 23, 2018
Left by nadiagraz
this is my second lease with Biener hands down best pricing. Very knowledgeable sales staff. Terrific location. Love the car, happy with my dealership choice.
Biener Audi Replied: Thank you!!!!
DealerRater Review
- October 23, 2018
Left by Babs225
From the minute you arrive you are greeted promptly and with a smile. I did not arrange for a loaner car with the hopes that it was a quick fix but unfortunately it turned out after the quick assessment was performed in less than an hour my advisor Matt notified me the work would take approximately...
Biener Audi Replied: Thank you! We will always try to make every visit as convenient as possible!
Google+ Review
- October 22, 2018
Left by Rocky Bisnauth
Best Audi dealership in the country
Response from the owner Replied: Thank you!
DealerRater Review
- October 22, 2018
Left by Lovie
I enjoy working with Mike F., each time I lease from Audi. He is a pleasure to work with and he moves the process along quickly. He is professional and extremely knowledgable about the different models. Mike is always willing to work out the beat deal possible. He is open-minded and very...
Biener Audi Replied: Thank you so much for the repeat business and for taking the time to write such a nice review!
Google+ Review
- October 21, 2018
Left by Jeffrey Sapper
Google+ Review
- October 20, 2018
Left by millie burgos
DealerRater Review
- October 20, 2018
Left by ASL
Very easy, and they always treat me great. That is why I came back from three states away. Ed is the best, and is worth the travel.
Biener Audi Replied: Thank you! We're very lucky to have Ed and we appreciate the loyalty!
DealerRater Review
- October 20, 2018
Left by alexastor
10/20/2018 Yesterday, I visited the Biener Audi Family dealership to have my Audi Q7 serviced. It was not my first visit at the Biener Audi Family Dealership, yet each time, whether it is the service, or the sales, Biener Audi associates manage, each time, to amaze me with their exceptional...
Biener Audi Replied: Thank you for the tremendously kind review! All of us appreciate the review and your business!
DealerRater Review
- October 20, 2018
Left by Canacorn
My 2016 A6 overheated due to a hose problem. I called Biener Audi, asked for Jonathan Pizzo, who instructed me to call Roadside Service . He arranged a rental car for me. Upon arrival at the dealership, he was there to personally assist me. He also arranged for my state inspection to be done as well...
Biener Audi Replied: We're sorry you needed roadside service but glad to hear the resolution went smoothly! Thank you!
Google+ Review
- October 16, 2018
Left by Jamal hayden
DealerRater Review
- October 16, 2018
Left by Ron
Waited for the repair and it was done well and in the time promised. Waiting area was clean and comfortable. Overall it was a pleasant experience.
Biener Audi Replied: We're happy to hear that! Thank you!
DealerRater Review
- October 16, 2018
Left by Marc Sheff
Jeremy took care of me as he always does. I ended up waiting for a shorter time than expected. All was done in a timely fashion.
Biener Audi Replied: We're glad to hear it, thanks for the review!
DealerRater Review
- October 15, 2018
Left by Ray118
See above, Also suggested a loaner for a few hours because the dealership was not near our home. We were able to do errands in the ensuing time
Biener Audi Replied: Happy we could make it a productive visit! Thank you!
DealerRater Review
- October 14, 2018
Left by Richmwm
Nice process.... no pressure tactics which was nice .. friendly not pompous ... wouid do business again if I ever look to upgrade to a larger suv
Biener Audi Replied: Thank you for the kind words!
DealerRater Review
- October 14, 2018
Left by Ellabella
My loaner car was a Q7 3.0, the same as what I currently own. I appreciate that they tried very hard to give me a car similar to the one I own.
Biener Audi Replied: We're glad that worked out!
Google+ Review
- October 13, 2018
Left by J P
Everyone at the Biener dealership was very friendly, professional and really took the time to answer all of our questions. They went above and beyond any other dealership we have been to and well exceeded our expectations. The dealership factored in heavily on our decision to purchase an Audi. I...
Response from the owner Replied: Thank you !!!
Google+ Review
- October 12, 2018
Left by Anthony Moy
DealerRater Review
- October 12, 2018
Left by rfgaleano
Been leasing Q5s from Drew Russo at Biener since 2010. He has made going from the old lease into a new lease a seamless transition. Drew and the Biener service department have gone above and beyond to meet and exceed my expectations on so many occasions.
Biener Audi Replied: We really appreciate the repeat business. Thank you!
DealerRater Review
- October 12, 2018
Left by Steve123
Always greeted with a big friendly Good Morning and addressed very professionally no matter how big or small the problem might be. This latest experience was due to a windshield replacement that required certain software to be recalibrated.
Biener Audi Replied: Thank you!!!
DealerRater Review
- October 12, 2018
Left by Mjel
The service at Biener Audi is exceptional. Everyone who helped me were courteous and professional, and my car was completed in a timely manner. Recommend Highly.
Biener Audi Replied: Thank you for trusting our service department! We appreciate the review.
DealerRater Review
- October 12, 2018
Left by Audi3
Very positive experience working with Lauren and Brian while transitioning my vehicle from a lease to purchase. They are both very professional, thorough and knowledgeable.
Biener Audi Replied: Thank you! We appreciate the review!
Cars.com Review
- October 09, 2018
Left by Preet
My husband and I have bought cars in the past, and were always left with a bad taste in our mouth. Biener Audi in Great Neck was the exact opposite experience. They did not try to push us into buying, they were considerate and extremely thorough through the entire process. We went to the...
Google+ Review
- October 08, 2018
Left by Avigail Bahr
Great service fast and reliable
Response from the owner Replied: Glad to hear, thanks for choosing our service department!
Google+ Review
- October 08, 2018
Left by Brian Paige
Google+ Review
- October 05, 2018
Left by John Gordon
Nice place to shop for a car.
Response from the owner Replied: Thank you!
DealerRater Review
- October 04, 2018
Left by kja
The process and work completed was done professionally and in the time specified by the agent.. I would highly recommend this dealership to anyone.. Exceeded my expectations
Biener Audi Replied: Thank you for the great review! We appreciate your service business!
Google+ Review
- October 02, 2018
Left by Rahul Sinh
Very professional. Delivered the car on time and the service is very good. We had to head to Lake George for the weekend and our Q7 was fixed right on time. They texted us from time to time and ensured we got the best service.
Response from the owner Replied: Thank you!
Google+ Review
- October 02, 2018
Left by Top Top Lock
Great service fast and reliable
Response from the owner Replied: Glad to hear, thanks for choosing our service department!
Google+ Review
- October 02, 2018
Left by irwin haas
Outstanding service car serviced all issues taken care of.
Response from the owner Replied: Excellent, thank you for the 5 star review!
DealerRater Review
- October 02, 2018
Left by Pgermanis04
Professional team! I was in and out in less than 20 minutes with my new car! I have been leasing an Audi A4 since 2006 with Biener and Ed Glicksman has been my salesman since. Highly recommend to family and friends.
Biener Audi Replied: We're very lucky to have Eddie! Thank you for being such a loyal client!
DealerRater Review
- October 02, 2018
Left by Ilovecrystal
We have purchased many cars from Biener Audi over the years. The dealership is wonderful, the staff helpful - they treat you like family and the cars are great!!
Biener Audi Replied: We really appreciate the repeat business! Thank you so much!
DealerRater Review
- October 02, 2018
Left by mlmcrd1508
We came all the way from Maine to purchase the car and everyone at Biener made the experience so easy. We were in and out in about 20 minutes and the car is great! Thank you all!
Biener Audi Replied: Thank you! Enjoy the car!
Yelp Review
- October 01, 2018
Left by Janet C.
I love my new Q5! Who knew there could be so much technology in these cars ! Also special thanks to Kevin Silva, for always answering my questions and instructing me on the new vehicle.
Google+ Review
- September 27, 2018
Left by Ty Boogie
Google+ Review
- September 27, 2018
Left by Dennis Zheng
Not 5 Stars But 10 Stars, Look for George, Easy to Deal. Audi Q7 was great
Response from the owner Replied: Thank you! Glad to hear it!
Google+ Review
- September 26, 2018
Left by Taufiq Zaman
Worked with Michael, amazing person to work with to get my new Audi. Highly recommend to anybody looking to get an Audi.
Response from the owner Replied: Thank you for the kind words!
Google+ Review
- September 26, 2018
Left by Rob L.
George, Drew, and the sales team at Biener Audi made my purchasing experience smooth and painless. Finding a great car dealership is a rare thing, and thus far, I'm glad I chose this one.Update:09/15/18This morning, I brought my car in for warranty replacement of the shifter knob due to a broken...
Response from the owner Replied: Thank you! Great shots!
Google+ Review
- September 25, 2018
Left by Jason Ferrara
Mike the salesman is excellent. Unfortunately I wasn't able to buy a new car at this time, but he was so amazing to deal with that as soon as my lease is over I will be rushing to meet with him again.
Response from the owner Replied: Thank you!
DealerRater Review
- September 24, 2018
Left by stavy12
great experience...we leased our 1st audi with Pierre as our salesperson. WHole experience was enjoyable. Nothing was pushed...up front and honest. highly recommend
Biener Audi Replied: Thank you!
Yelp Review
- September 23, 2018
Left by Alanna D.
Great experience here! Was sold a car by Michael Abu and can honestly say I was nothing short of satisfied. Excellent service and made sure he did everything he could to meet my needs and expectations. Absolutely in love with my Q5 and will be coming back for any services.
Google+ Review
- September 22, 2018
Left by Michael Leventhal
Google+ Review
- September 20, 2018
Left by Michelle Gutierrez
Google+ Review
- September 18, 2018
Left by allen steinberg
Google+ Review
- September 18, 2018
Left by Breanna Bachmann
Google+ Review
- September 18, 2018
Left by Christian Nanas
Great Communication!
Response from the owner Replied: Thank you!
DealerRater Review
- September 18, 2018
Left by -
Lauren is amazing, always promptly answering every question we've had. Matt and the Service Department are all on-the-ball, and friendly. The guys who greet you when you come in are professional and friendly.
Biener Audi Replied: Thank you!
Google+ Review
- September 17, 2018
Left by Brian Gilmore
Google+ Review
- September 15, 2018
Left by Rob L.
George, Drew, and the sales team at Biener Audi made my purchasing experience smooth and painless. Finding a great car dealership is a rare thing, and thus far, I'm glad I chose this one.Update:09/15/18This morning, I brought my car in for warranty replacement of the shifter knob due to a broken...
Response from the owner Replied: Thank you! Great shots!
CarGurus Review
- September 15, 2018
Left by Michael
Dealer followed up promptly.
DealerRater Review
- September 15, 2018
Left by Lindasaudi
Perfect experience. Honest. Friendly. Couteous. Dedicated. Some of the words that I can use to describe our experience. It was everything a car transaction should be guys did a great job and we walked out really happy at every level
Biener Audi Replied: We're glad to hear ! thank you
Google+ Review
- September 15, 2018
Left by michelle roopchan
Outstanding 1st Class Service. I will definitely recommend to anyone.Sales Specialist Mark Roopchan was knowledgeable and detailed while walking me throw the entire process. Thank you all for your hard work. I look forward to doing business with Biener again.
Google+ Review
- September 14, 2018
Left by Ruben Diaz
Very organized with appointment; Helpful staff; Comfortable waiting area with beverage and snacks, television, air conditioning. End of appointment sheet provided with what was completed on the car. Would recommend going very early because it gets super crowded on Saturday.
Response from the owner Replied: Thank you! Agreed, we try to make all planned visits by appointment so that everything moves as efficiently as possible.
DealerRater Review
- September 14, 2018
Left by Nrivera92
Jeremy was very friendly and welcoming! The center was packed on a Saturday morning but he took his time with each client to ensure the best service. Would definitely recommend the Biener service center.
Biener Audi Replied: Thank you!
Google+ Review
- September 12, 2018
Left by Ollie Rivers
Google+ Review
- September 08, 2018
Left by Francisco Viruet
Google+ Review
- September 08, 2018
Left by Janice Stalzer
Everyone was terrific
Google+ Review
- September 07, 2018
Left by Hauman Chau
Google+ Review
- September 06, 2018
Left by Debbie Neuschatz
Google+ Review
- September 06, 2018
Left by Michael Preis
Great team, always Quick, and efficient.
Response from the owner Replied: Thank you!
DealerRater Review
- September 06, 2018
Left by LaVoraED
My issues were addressed in a timely manner. Staff were very helpful and the ease of making an appointment was much appreciated. I will definitely use this dealership again.
Biener Audi Replied: Thank you!
DealerRater Review
- September 06, 2018
Left by bwisun
From buying the car, to driving the car has never been easier or as enjoyable. The sale team worked with me and was in and out in no time. But Biener took it a step further. There service department is second to none. Jeremy DeJesus is the nicest most knowledgeable service contact I have ever had....
Biener Audi Replied: Fantastic to hear you have had great experiences in both sales & service. Thank you for your business and for writing the review!
DealerRater Review
- September 05, 2018
Left by Trailerman
Pete was a very caring and knowledgeable salesman. He answered all our concerns honestly and we took possession of our vehicle in a timely manner. Dennis was also very helpful by making us aware that we could get remote start installed, which is a great feature.
Biener Audi Replied: Thank you!
DealerRater Review
- September 05, 2018
Left by kjlynn
I was so pleased with the service department that I convinced my daughter to buy a new Audi at Biener, even though she lives close to another dealership.
Biener Audi Replied: We appreciate that greatly!!!!! Thank you!
Google+ Review
- September 05, 2018
Left by CoCo
Pierre was patient, kind and very attentive to my mothers needs. She hasnt had a new car in almost 20 years so this was big for her. Needless to say she is quite happy with her new car and the buying experience. The young man, Kevin, that Pierre assigned to help my mother with all of the gadgets in...
Google+ Review
- September 04, 2018
Left by Ganesh Samaroo
Google+ Review
- September 04, 2018
Left by Edward Boria
Google+ Review
- September 03, 2018
Left by Jane Cristal
DealerRater Review
- September 03, 2018
Left by UNCLE KARL
Extremely friendly superb courteous service.!! No more has to be said!! 25 words would be very superfluous and over redundant to continue. THE END by Uncle Karl
DealerRater Review
- September 03, 2018
Left by Yted2010
Charles was great, explained work that was going to be done, told me how long it was going to take. He introduced me to Yuksel Jusuf the tech that was working on my car, before I finished my coffee my car was done and cleaned, the service was exceptional, I would definitely recommend Biener to all...
DealerRater Review
- September 03, 2018
Left by JMK1976
Great sales and service team, very accommodating, highly reccomend, I am a customer for 15 years and going, Rich Pizzo is great, he runs a great operation
DealerRater Review
- September 03, 2018
Left by Sunshineg03
Welcoming atmosphere, salesman Pierre was great, informative and personable. Answered all my questions and gave me ideas I didnt think of. Extremely sweet and kind person!!! The the technologist Kevin was sooooo helpful in his instructions of how to operate the cockpit....
DealerRater Review
- September 02, 2018
Left by nurse
everyone i dealt with from making the appt to check out was professional , courteous and a pleasure to deal with.......... i made a last minute appt, they fit me in and did not make me wait all day.. very accomodating....... thank you
DealerRater Review
- September 02, 2018
Left by Jaymari104
Top notch, professional experience - 2nd lease with Mike F. and expect to continue to be clients in the future. Thank for such reliable, excellent customer service.
DealerRater Review
- September 02, 2018
Left by CutChogue
quick appointment and quick repair on indicated schedule service is very easy at Biener they checked to see if the part was in stock before setting the appointment
Google+ Review
- September 01, 2018
Left by Sonia George
Google+ Review
- September 01, 2018
Left by Andrew Edson
Google+ Review
- August 31, 2018
Left by Rajiv Yadlapalli
Google+ Review
- August 29, 2018
Left by Tim Broadbent
DealerRater Review
- August 29, 2018
Left by Malcsea1
They found a great solution to my leaky convertible top- so far. Great loaner and no problems at all. Jeremy great from a previous experience too
Biener Audi Replied: Thanks for choosing our service department. Hopefully that stays trouble free and we'll be here for your regular maintenance!
DealerRater Review
- August 29, 2018
Left by rpiazza
It was such a pleasure dealing with Marc Rubin! He quickly provided us with all the available options so we were easily able to make the best decision without spending a tremendous amount of time in the dealership. This is our second Audi from Biener and we'll certainly be back again!
Biener Audi Replied: We're very lucky to have Marc Rubin on our team and you as a client. Thank you!
Google+ Review
- August 28, 2018
Left by James Pierno
No hassle deal. Easy in easy out! Even my wife was happy!
Response from the owner Replied: Glad you're both happy! Thank you!
Google+ Review
- August 28, 2018
Left by Charles Berlin
DealerRater Review
- August 28, 2018
Left by SteveL160
made me feel at home, and gave me an excellent service. When I came back to pick up the cr they spent as much time as possible to help me.
Biener Audi Replied: We're glad you feel that way! Thank you!
DealerRater Review
- August 28, 2018
Left by maidy1
I've been coming here for over a dozen years and always find the service and staff to be exceptional. They are a pleasure to do business with.
Biener Audi Replied: We can't thank you enough for over a decade of patronage ! The positive review is appreciated !
CarGurus Review
- August 28, 2018
Left by Aleksandr
Professional and friendly invironment
Google+ Review
- August 27, 2018
Left by katrina tai
DealerRater Review
- August 26, 2018
Left by Ab-Brooklyn
Biener Audi has a super culture of being helpful, truthful and honest. I had such a simple and straightforward dealing with Biener and their team of Danny and Brian- really stressfree and smooth. Once I had done my research on what I wanted and negotiated a price with them, they went out of their...
Biener Audi Replied: Thank you for such a kind review! We're glad you had positive experiences with so many members of our team!
Google+ Review
- August 26, 2018
Left by Alexis Axelrad
DealerRater Review
- August 25, 2018
Left by Leo
I wish I could have taken down all the stars on the sky and give to them I can't say enough good things about our experience with salesman Mike Firouztale. I was very impressed by the level of professionalism and caring I experienced there. My salesman, Mike Firouztale was very knowledgeable I...
Biener Audi Replied: Thank you for the glowing review!!! We really appreciate it!
DealerRater Review
- August 23, 2018
Left by Realjpa
I had an emergency and needed immediate help resolving a tire issue. I did not call before arriving at the service entrance. The garage door automatically opened when I arrived and my name popped up on the overhead video monitor. I want Then warmly greeted and told not to worry. When I went into the...
Biener Audi Replied: Glad we could help! Thank you for the kind words.
Google+ Review
- August 22, 2018
Left by Susan Browning
Google+ Review
- August 21, 2018
Left by YU TIAN
Purchased both a Q7 and A6 from this dealer. Excellent sale staff and service staff. Looking through all these reviews. Don't come here acting entitled and you'll get the service you deserve. Treat others like you would like to be treated.
Google+ Review
- August 21, 2018
Left by Toliver Chin
Over the last 15 years we have owned 5 different Audis (2 Q7s, 2 A6s & an A4). We have serviced all of the vehicles at Beiner, even ones bought at other dealers. The staff is very welcoming and personable. I usually work with John at the service desk and Yuksel the mechanic/technician. Both do great...
Response from the owner Replied: Thank you for choosing our service department. We're proud to hear we have kept you impressed with our service for so long!
Google+ Review
- August 20, 2018
Left by sam Biggz
Google+ Review
- August 20, 2018
Left by Janice Stalzer
Google+ Review
- August 20, 2018
Left by Michelle Cordero
Google+ Review
- August 17, 2018
Left by albert jaronczyk
The Biener Audi service team deliver consistently superb service, no matter how routine or involved the automobile servicing required. I have both of my Audi vehicles routinely serviced exclusively by Biener Audi and I can always count on a warm greeting and professional handling of my automobile.
Response from the owner Replied: Thank you!
Google+ Review
- August 16, 2018
Left by Allen Bauman
DealerRater Review
- August 16, 2018
Left by Darwin
Returned to dealership, with reservations, following poor experience with previous sales person ( no longer there!) and irritation with one service advisor ( who I will Never deal with again) What a difference this time! A really pleasant, patient and well informed sales agent, a great technical...
Biener Audi Replied: We appreciate the second chance! We'll keep it up!
DealerRater Review
- August 16, 2018
Left by Don Do
The dealer was very underdsanding of my needs to the car. All my questions were answered with an excellent explanation. We were able to easily pick the car we wanted with barely any problems considering the time we were at the dealership. The experience at the Audi dealership was also better than...
Biener Audi Replied: Thank you !
DealerRater Review
- August 16, 2018
Left by Michele Domanick
Professional from start to finish. Charles Graf was very accommodating to help me with my travel arrangements to work and then to get my car back.
Biener Audi Replied: Thank you for the review!
Facebook - Web Review
- August 15, 2018
Left by Dave Singh
The easiest car purchase I have ever had. My sales person worked with me and got to the price I wanted. The only issues were my car was a pre owned and was not prepped for me to pick it up. My car was given to me with dirty mats and had spray residue. I was shocked since this was a upscale luxury...
Biener Audi Replied: Hi Dave! Thank you so much for leaving us a review and feedback. We are happy to hear that you had such an easy buying experience with us, but we are sorry to hear about your vehicle not being clean upon pick up. Please feel free to give us a call if you want to speak further, as we would love the opportunity to talk with you directly regarding this. Thank you!
DealerRater Review
- August 15, 2018
Left by goaway
Very good experience, Marc made everything very easy and didn't feel pressured. Having to write a minimum of 25 words to say something nice about my experience is not a good use of this site
CarGurus Review
- August 15, 2018
Left by GuruDS5F7
The dealer contacted me and wanted to know if I had any questions
Google+ Review
- August 14, 2018
Left by Biwash Shrestha
Exceptional customer service!! Matt was awesome. They serviced my vehicle and forget to clean and wash my vehicle. I spoke to Matt next day and he apologized and provided with a complimentry detailing. Little unhappy at the beginning but completely satisfied at the end. Thank you!!!
Response from the owner Replied: Thanks for letting us rectify that! Glad it worked out.
Google+ Review
- August 09, 2018
Left by Shawn Morgenroth
Google+ Review
- August 09, 2018
Left by Mark Rechler
DealerRater Review
- August 06, 2018
Left by peter'saudi
I truly appreciate you allowing me to have a loaner for the day of service, but could you have the tech giving out the car that he might ask "are you familiar with this model?" Last service I had was a 2018 A3 whereas I come from a 2015 A4. The controls are way different !! A quick Q&A would be...
Biener Audi Replied: Thanks for choosing our service department! We'll work on that, and our valets are always ready to answer any questions or go find someone who can, but normally it's true their goal is to get clients in and out of the service lane as fast as possible.
DealerRater Review
- August 06, 2018
Left by Manhasset
You will love working with Mike Firoutzale of Biener Audi. This is our second car with Mike and each time he has been incredibly nice and a wonderful resource for all things Audi. Not the usual run-around at all. Rather, a person you would want to have as a friend and advisor. We went in to see Mike...
Biener Audi Replied: Thank you! Enjoy the new car!!
Facebook - Web Review
- August 04, 2018
Left by Michael J. Ciotta
I was nervous about even considering an Audi, but Pete Riel made me relax right away. He directed me to a beautiful A4, 2018 and I knew it was the car for me. I test drive it and loved it. Pete did a great job reviewing all the features in the car. The finance guy, Brian, was very cordial and...
Biener Audi Replied: Hi Michael, we are so glad that Brian and Pete helped you through your car buying experience. Enjoy your new A4!
DealerRater Review
- August 04, 2018
Left by mikeciotta
Peter Wiehl was both courteous and professional and made me feel very comfortable during the sales part. He went over the top in explaining all the features on my car. He also understood my apprehension w the technology and took his time w me. Brian Paige made the financial part painless. He too...
Biener Audi Replied: Thank you for sharing the good experience! We thank you for the business!
Google+ Review
- August 03, 2018
Left by Dominick Cioffi
Google+ Review
- August 03, 2018
Left by Jonathan Bergman
Facebook - Web Review
- August 03, 2018
Left by Wass Noor
DealerRater Review
- August 03, 2018
Left by Doc0067
Used my regular salesman Mark Rubin whom I trust explicitly. Got bought out of my lease three months early, got into a 2018 in the color I wanted with all the bells and whistles and saved 23 dollars. A month. Enough said.
Biener Audi Replied: Glad we could make it easy! Thank you!
DealerRater Review
- August 01, 2018
Left by BGreen11
It has truly been a pleasure to be serviced by so many great professionals at Biener Audi. Their customer service is impeccable and I would recommend their business to anyone. Instead of feeling like a business deal the whole team at Biener Audi Makes it feel more like a family experience and I am...
Google+ Review
- July 31, 2018
Left by Luis Reyes
I am very pleased with my purchase, the response time and service I received was very good, I would buy from this dealer again.
Response from the owner Replied: Thank you!
DealerRater Review
- July 31, 2018
Left by Affirmed 1978
I have been a customer with Biener for over four years and I have never experienced anything buy first rate treatment. The Team at Biener are Consummate Professional's!!
DealerRater Review
- July 30, 2018
Left by Audi3
Marc was extremely professional and displayed a caring attitude. He delivered what promised and more. Kevin was excellent in giving us a "tour" of the new car. Very knowledgeable
Biener Audi Replied: Thank you! Enjoy the new car!!
DealerRater Review
- July 30, 2018
Left by A7plus1
The service was fantastic. The service was quick. The staff was incredibly helpful and knowledgeable. I really enjoy servicing my vehicle here. Thanks for all you all do!
Biener Audi Replied: We're glad to hear that! Thank you!
Facebook - Web Review
- July 29, 2018
Left by Douglas Fischer
Biener Audi Replied: Douglas, thank you so much for the 5-star review! :)
CarGurus Review
- July 29, 2018
Left by Luis
Excellent experience, very helpful personnel, I would buy from them anytime.
DealerRater Review
- July 27, 2018
Left by Bv996618
As always, the service team took great care of me and made my service experience flawless. The team made sure I got to my next appointment while my car was being serviced. Thank you
Biener Audi Replied: Thank you!
Google+ Review
- July 25, 2018
Left by Warria Esmond
Google+ Review
- July 25, 2018
Left by Simon Pevzner
Google+ Review
- July 25, 2018
Left by Peter Perez
Google+ Review
- July 24, 2018
Left by Sonnah Barrie
Best dealership in the New York metro area!The service department provides exceptional customer service!
Response from the owner Replied: Thank you!!
DealerRater Review
- July 23, 2018
Left by kenvitale
I make an appointment for opening time, I have coffee, read a little and look at might be my next car. No problems, everything taken care of and I leave Very convenient
Biener Audi Replied: Thank you for choosing our service department and for the kind words!
DealerRater Review
- July 23, 2018
Left by A777
From the car jockeys who take the cars in to the service writer and manager it really was a pleasurable experience. I've owned BMW's,Porsche,Lexus,Jaguar and Audi really has been the best service department to deal with.
Biener Audi Replied: Thank you for that tremendous compliment!!! We appreciate your business!
Google+ Review
- July 23, 2018
Left by Philip Joseph
Facebook - Web Review
- July 22, 2018
Left by William Kimmig
Biener Audi Replied: Thank you for the kind words and 5-star review, William!
DealerRater Review
- July 22, 2018
Left by Roberta
Excellent people who provide service. I believe that says it all I believe that Jessica is an excellent professional who follows up and keeps her promises thats really all Im looking for in-service
Biener Audi Replied: Thank you!
DealerRater Review
- July 19, 2018
Left by Ii
Always treated like family at Biener Audi. Love their service department and helpful staff I recommend Biener Audi to all my family and friends! Thank you!
DealerRater Review
- July 19, 2018
Left by ALC
As usual, all work that I requested be performed was addressed the first time. Was provided an Audi loaner to make the experience as painless as possible.
Biener Audi Replied: Glad to hear it thank you so much!
Google+ Review
- July 18, 2018
Left by Edward Mallozzi
DealerRater Review
- July 18, 2018
Left by mike
The services are excellent. The people in the service center are really nice and efficient. From drop off to pick up, they treated customers very well. Highly recommend this service center for Audi users.
Biener Audi Replied: Thank you!
Google+ Review
- July 14, 2018
Left by Emma Ubiera
Google+ Review
- July 13, 2018
Left by Wainright Samuel
DealerRater Review
- July 11, 2018
Left by buck01
The whole experience was exceptional. First class waiting room, rental was provided for followed by an Audi loaner. Communication was spot on. The repair service was done very professionally.
Biener Audi Replied: Thanks for sharing the good experience and for choosing our service department!
DealerRater Review
- July 11, 2018
Left by Ayodeeee1874
Thank you Ed Glicksman for making my 1st time car experience the best experience ever. I also have to thank Brian Paige as well. I visited the location in Lynbrook, NY. I had the worst experience ever. The staff wasnt as courteous and the individual assisting me wasnt friendly at all. I would like...
Biener Audi Replied: Glad to hear we turned your Audi experience a positive one! Thank you!!!
Facebook - Web Review
- July 10, 2018
Left by Donna Iucolano
Always good. Finally got my recall notice for the airbags in my A4. Just wish their service wasn't so darn expensive, and that they had more loaner Audi cars. Hate the rentals.
Biener Audi Replied: Donna, thank you for the 5-star review! We are sorry that your service was on the pricier side and that you weren't pleased with the rental. If you have any additional feedback you'd like to discuss, please feel free to give us a call. We'd be happy to chat. Thank you and have a great week!
DealerRater Review
- July 10, 2018
Left by Eddies55
Brought my Audi up from Florida because I wanted no one other than Biener Audi to service my car...The staff are terrific and the waiting room is the nicest I have ever been in
Biener Audi Replied: Thank you for your trust & loyalty!
DealerRater Review
- July 10, 2018
Left by atb
the service was efficient and the repair done extremely well every time I bring my Audi in , the work is done expertly and quickly I recommend it
Biener Audi Replied: Glad to hear it! Thank you so much for choosing our service department!
CarGurus Review
- July 10, 2018
Left by amit
Good response
DealerRater Review
- July 07, 2018
Left by audireview123
Excellent, professional, respectful, friendly and NO hassle, NO Haggle service. Extremely competitive initial offer. "Customer for life". I am thankful that I decide to stop by Biener Audi. After Biener I did not look any further. Thanks Biener.
Biener Audi Replied: No, thank YOU!!! We really appreciate the business and kind words.
DealerRater Review
- July 06, 2018
Left by Edwhua1
The service staff are very friendly. Service advicer seems very knowledgeable. Waiting area is comfortable with good coffee. The only thing I wish for is the option of loaner car on Saturday.
Biener Audi Replied: Thank you! We are working on that, it's discussed often. The problem is having cars back for the Monday morning rush after a slower half crew Saturday.
DealerRater Review
- July 06, 2018
Left by AudiS42018
Best experience you can ask for. No need to beat around the bush, straight to the point and friendly staff. Lauren was great salesperson, she got me what I needed and there was no need to try and haggle because everything was perfect for my budget.
Biener Audi Replied: Lauren is a true asset to our team. Thank you for your business & kind words!
DealerRater Review
- July 06, 2018
Left by K. Ryan
Michael Abu made our experience of leasing a new Audi easy and fun! We needed a car quickly and he was able to find what we wanted and make the deal happen! Thank you Michael! When we picked up the car, Michael introduced us to Kevin who gave the complete overview of the technology package inside...
Biener Audi Replied: Thank you! We're glad you had a great experience!
Yelp Review
- July 06, 2018
Left by Muhammad A.
Brought my car for service, my service advisor Matt Weston did great job taking care of all the services need it. Made an appointment day before and loaner was ready upon my arrival.Thank you!!! Matt
Rich P. Replied:
Google+ Review
- July 05, 2018
Left by Marta Hemming
This visit was "truly exceptional" because for the first time in my experience with Biener Audi I had to wait two hours to get my car ready although I have had an appointment and a loner car. When I asked why do I have to wait so long, the answer was because there are two other cars in front of me....
Response from the owner Replied: We're sorry about the miscommunication on how long it would take to finish working on your car. Your service writer is pretty sure he told you how long it would be but perhaps was not clear enough since you came back earlier. All visits are not the same, some intervals take more time and sometimes additional updates are performed. We will work on being more clear about the timing for you.
DealerRater Review
- July 05, 2018
Left by Audigirl
I found my salesman knowledgeable and went out of his way to take us for a test drive. He put no pressure on us and we were thankful for that. He followed up with us in a timely manner. We couldn't have asked for a better salesman.
Biener Audi Replied: Thank you for your business and for taking the time to write a nice review!
Google+ Review
- July 05, 2018
Left by Samantha Sanzo
Google+ Review
- July 04, 2018
Left by Ma Bell
Google+ Review
- July 04, 2018
Left by Kate Enright
Google+ Review
- July 04, 2018
Left by Gabriel C
Facebook - Web Review
- July 04, 2018
Left by Debbie Rossi
Well this is my first time going to Biener Audi, and I was fortunate enough to gave Charlie Graf assisting me.
Biener Audi Replied: Thank you so much for the feedback, Debbie! We can't thank you enough for your kind words. We are looking forward to working with you again in the future :) Again, thank you for the recommendation and review. Have a great rest of your week!
Google+ Review
- July 04, 2018
Left by debra rossi
Well this is my first time going to Biener Audi, and I was fortunate enough to gave Charlie Graf assisting me.The level of professionalism that he provided was outstanding, and he made the experience such a positive one, that I will only go to Biener Audi from here on in. There is no reason to go...
Response from the owner Replied: Thank you for choosing our service department! We're glad to hear you plan to come back!
Yelp Review
- July 03, 2018
Left by Debbie R.
Well this is my first time going to Biener Audi, and I was fortunate enough to gave Charlie Graf assisting me.The level of professionalism that he provided was outstanding, and he made the experience such a positive one, that I will only go to Biener Audi from here on in. There is no reason to go...
Rich P. Replied:
Google+ Review
- July 02, 2018
Left by Jack JIA
Google+ Review
- July 02, 2018
Left by Robert Fallah
Google+ Review
- July 02, 2018
Left by Alex D
Google+ Review
- July 02, 2018
Left by Joseph Verdirame
Google+ Review
- July 02, 2018
Left by PK Mallampalli
Google+ Review
- July 02, 2018
Left by Fred Nordt
Outstanding dealer all around. The sales staff know the product in and out. The service team is second to none. The service director Steve runs a great ship. The service writers don't try to over sell you things you don't need. The technician Yuskel, who works on my vehicle quite a bit for services...
Response from the owner Replied: Thank you! Reviews like this mean a lot to us!
DealerRater Review
- July 02, 2018
Left by Dontwantascreenname
Easy trade in and I love my new car. Im not much for reviewing but I need to leave 5 more words. Mike F was great!
DealerRater Review
- July 02, 2018
Left by ssimani55
Mike F. is the best. he has helped purchase many Audis in the past but recently he assisted me get into a 2018 RS5 which puts a big smile on my face every time I drive. I have recommended many friends and family to Mike, and he has never disappointed. Thankyou Biener Audi !
Biener Audi Replied: Thanks for the great review and congrats on the incredible car!!!!!!
DealerRater Review
- July 02, 2018
Left by AJ
I dealt with Lauren in order to buy my 2018 Q5. She is an excellent salesperson - very friendly and personable, extremely responsive in understanding my desires and looking into things. There was no pressure and no games played - what a pleasure! Replies to any inquiries were super fast. It has...
Biener Audi Replied: Thank you for the great review! We are lucky to have Lauren here!
Yelp Review
- July 01, 2018
Left by Franklin W.
Kevin is an excellent technologist at Audi! I came looking for the car I wanted the A5 because i transitioned from the Honda and everything looked so advanced. Kevin guided me through step by step explaining to me what each function the car had. And he did an amazing job. I left that place with a...
Rich P. Replied: Kevin has really been an amazing addition to our team here. Thank you for the recognition and more importantly for your business! Feel free to stop by again if you need any features reviewed.
Google+ Review
- June 29, 2018
Left by Thomas Lloyd III
There is no equal to match the Levels of Excellence given me by the Service Staff at Beiner Audi. I am a Law Enforcement officer and with the demands of the daily, I also demand the best services as I hold myself accountable for the responsibilities given without hesitation. As I visited numerous...
Response from the owner Replied: Thank you for such an incredible review! We're very grateful to have Jeremy, Yukie, and Jacqueline on our team!
Google+ Review
- June 28, 2018
Left by Paula Teixeira
Exceptional customer service at every single appointment. Matt always takes great care of me. Highly recommend!
Response from the owner Replied: Thank you!
Yelp Review
- June 28, 2018
Left by Elvis R.
Elvis RIn the last 10 years I have had all of my audis serviced with Biener Audi I live in Manhattan there is a audi dealership close by me in the city (Audi of Manhattan) I chose to take the long drive and be in traffic on the I 495 Because of their professionalism and there dedication tho do right...
Rich P. Replied:
Google+ Review
- June 27, 2018
Left by Adam Winnick
Marc Rubin handled everything perfectly for my new car!Kevin Silva was amazing at explaining all tech components in the new car.
Response from the owner Replied: Thank you! Wonderful to hear that!
Yelp Review
- June 25, 2018
Left by Meli C.
I had leased my first car from Biener Audi back in 2003.. I recall having a pleasant experience back then as well. My current lease was soon up (not an Audi) and I wasn't sure which direction I would be going in in terms of leasing a new car. I happened to be driving by the Audi dealership and had a...
Rich P. Replied:
Google+ Review
- June 25, 2018
Left by Ann Korff
Google+ Review
- June 25, 2018
Left by Brandon Lau
DealerRater Review
- June 24, 2018
Left by Studio54
I was recently in at Biener to have a recall on my Q5 looked at along with getting an oil change/service. Jonathan Pizzo got me in and out in record time and I was able to get back to my day. Thank you!
Biener Audi Replied: Thanks for choosing our service department!
DealerRater Review
- June 21, 2018
Left by JohnK
Lauren listened to all our questions thoroughly and responded with concise answers immediately! Her product knowledge is outstanding. I have already started recommending Lauren to family and friends.
Biener Audi Replied: Thank you so much! We truly appreciate the referrals!
DealerRater Review
- June 21, 2018
Left by dimitris
Very Friendly staff, very clean facility, great service. I will recommend to all friends and family.or to whoever is interested in buying an Audi
Biener Audi Replied: We appreciate that! Glad to hear you had a great experience with Joe.
DealerRater Review
- June 21, 2018
Left by BarMar
Our sales experience was as painless as could possibly be imagined. Every effort was made to insure that we were completely satisfied with our lease agreement by our sales associate and the sales manager. Kevin provided us with an excellent orientation to our new car and encouraged us to come back...
Biener Audi Replied: Thank you so much! Good luck with the new car!
Google+ Review
- June 20, 2018
Facebook - Web Review
- June 20, 2018
Left by Lorraine Gatto
Everyone at Biener Audi, Is so friendly & knowledgable,makes you feel comfortable about bringing your car there for service. They tell you what they are going to do, and if your car needs any extra attention they notify you first before doing any work. Car is always ready when they say it will be....
Biener Audi Replied: Thanks for the review and recommendation to others, Lorraine! We can't thank you enough for your business. We look forward to seeing you again in the future!
Google+ Review
- June 19, 2018
Left by charles knapp
DealerRater Review
- June 18, 2018
Left by Ricahrd
Biener was able to fix my convertible top which was not functioning properly with out an appointment in a reasonable amount of time. They also corrected my low tire pressure warning & reset the tire pressure.
Biener Audi Replied: Glad we could help! Thanks for choosing our service department!
Google+ Review
- June 18, 2018
Left by George Vassall
Google+ Review
- June 17, 2018
Left by Uma pahalad
Yelp Review
- June 15, 2018
Left by Geo V.
We purchased An Audi Q5 from Joe Mortelli. He is a very knowledgable affablesalesperson. He took the time to work with us and help us navigate the different options/cost factors within our budget. The paperwork was seamless and delivery within the week. I highly recommend Joe, Drew and the Biener...
Rich P. Replied:
DealerRater Review
- June 14, 2018
Left by Fan of Biener Audi
My end of lease and lease buy out experience of my Audi A4 was excellent. From start to finish the process was made easy and completely stress free. The level of attention, caring and customer service at Biener is truly exceptional. I appreciate the teams help and will continue to be a loyal Biener...
Biener Audi Replied: We're glad the process went smoothly. Thank you for the kind words!
Google+ Review
- June 13, 2018
Left by Benjamin Li
DealerRater Review
- June 13, 2018
Left by TYT519
Been working with Jeremy since 2013 for servicing our 2014 Q7. Everytime he goes out of his way to inform me of the details for the cars that need attention or replacement. Fast service, gives reasonable price quotes. And goes out of his way to secure loaner vehicles as long as you request them in...
Biener Audi Replied: Thank you for the kind works! Jeremy is a great asset here!
DealerRater Review
- June 13, 2018
Left by TYT519
Purchased a CPO from Biener Audi, Pete was very accommodating to assist us with the documentations for the vehicle. He explained all the details and helped us process all the paperwork with no issues. Punctual and professional. Would definitely recommend him if you are in the market for a great CPO.
Biener Audi Replied: Thank you!
Google+ Review
- June 13, 2018
Left by YU TIAN
Pete Wiehl was very accommodating to assist us with the documentations for the vehicle. He explained all the details and helped us process all the paperwork with no issues. Punctual and professional. Would definitely recommend him if you are in the market for a great CPO. Their service department is...
Response from the owner Replied: Thank you! We're so glad to hear we've kept you happy in both sales and service . That is extremely important to us.
Google+ Review
- June 12, 2018
Left by David Chun
Google+ Review
- June 12, 2018
Left by AURA CHACON
Google+ Review
- June 12, 2018
Left by Mike Ng
Google+ Review
- June 08, 2018
Left by Brigitte Mccusker
DealerRater Review
- June 07, 2018
Left by Mimi
Dealing with Biener Audi is such a pleasure. We just picked up our 3rd Audi from Biener. Mike Firouststale is the BEST!!! The service department goes above and beyond to assure customer satisfaction.
Biener Audi Replied: Congrats on your THIRD Audi! We're extremely grateful to have loyal customers like you and appreciate the review.
Google+ Review
- June 06, 2018
Left by Avinder Aulkah
DealerRater Review
- June 06, 2018
Left by Nancy12345
I am a senior citizen, and was unable to add a new destination to my navigation system. I entered the Audi dealership in Great neck (without an appointment) and expressed my confusion. In just seconds, someone walked me to my car, and gave me a quick tutorial. Now, that's what I call fabulous...
Biener Audi Replied: We're glad we could help, thanks for taking the time to share! Positive reviews like this are extremely important and we appreciate it.
Google+ Review
- June 06, 2018
Left by johnson john
Great service
Response from the owner Replied: thank you!
Google+ Review
- June 05, 2018
Left by Steven Madonna
DealerRater Review
- June 05, 2018
Left by rhhall44
The service was performed quickly and my car was washed when I got it back. I was happy with work performed and no additional work needed to be performed at this time.
Biener Audi Replied: Thank you! That's how it should always be!
DealerRater Review
- June 05, 2018
Left by Terry Horton
My parents and I purchased a new car for my daughter as a college graduation gift. The process was made simple and smooth by our salesperson. My daughter picked out the car of her dreams from model and options to colors with no issues. The new technical person to help us a adjust and use the many...
Biener Audi Replied: Thank you! We're glad you liked enjoyed the process!
DealerRater Review
- June 05, 2018
Left by Jlauren123
I had the most amazing experience at biener of great neck. George, who helped me purchase my new Q3. The whole experience from start to finish was so easy and I was treated with such respect and high class sales experience. Thank You so much George and I want to thank AUDI of Great Neck! I will...
Biener Audi Replied: Thank you for your business! This is what we strive for every time!
DealerRater Review
- June 05, 2018
Left by Addigpa
My family depends on the great service Biener gives us and they never disappoint. Jeremy is outstanding service manager and Lisa at the service desk is extremely helpful and sweet. We are so grateful to have Biener b/c we exchange stories w/friends who live further away & they don't get the...
Biener Audi Replied: Thank you so much! It's great to hear that you have had positive memorable experiences with so many members of our team!
DealerRater Review
- June 05, 2018
Left by Jing
They are very professional and save me money too. I glad I contact the them first before making any repairs. They finish their job earlier than anticipated. Did not keep me long there.
Biener Audi Replied: Thanks for the great review! That is what we try to do every service visit!
DealerRater Review
- June 05, 2018
Left by ace4155
From the time of no need to haggle pricing, to personal delivery, to custom service, Biener Audi gets it right every step of the way.
Biener Audi Replied: Thank you!
DealerRater Review
- June 05, 2018
Left by Lunda
The staff was excellent.k would recommend this dealership to friends and family. It was a great experience. Will be back In the future. Thank you
Biener Audi Replied: Thank you! Those recommendations are a huge compliment and we appreciate it!
Yelp Review
- June 05, 2018
Left by Julia L.
I had the most amazing experience at biener of great neck. George, who helped me purchase my new Q3. The whole experience from start to finish was so easy and I was treated with such respect and high class sales experience. Thank You so much George and I want to thank AUDI of Great Neck! I will...
Rich P. Replied:
Google+ Review
- June 05, 2018
Left by Vincent Chu
Google+ Review
- May 31, 2018
Left by Audrey Schlau
Just purchased an A5 Cabriolet from Biener. I had researched pricing online and had always been told that Biener was the most expensive dealer on Long Island. Their online pricing was lower then other dealers and it was legitimate. I was greeted immediately upon entering the door. My Sales person...
Response from the owner Replied: Thank you so much for the incredible review & compliments! We're sorry you had to come back so soon but glad you are enjoying the car!
Google+ Review
- May 27, 2018
Left by Alexander Serebryakov
The Best
Response from the owner Replied: Thank you!
CarGurus Review
- May 22, 2018
Left by Guru2BJR
very helpful responses immediate haven't made a decision yet, but all good stuff from them
Google+ Review
- May 22, 2018
Left by Kate Keller
Pierre was absolutely fantastic! He could not have been more genuine. Within minutes of meeting him, we immediately felt comfortable and trusted his expertise. I love my new Q3 Sport and have our new friend Pierre to thank!
Response from the owner Replied: Thank you! Pierre is a huge asset to our sales department. Enjoy the Q3!
Google+ Review
- May 21, 2018
Left by David Warren
Google+ Review
- May 17, 2018
Left by JOHN KOESTER
Google+ Review
- May 17, 2018
Left by Aleksandr Rozenberg
Google+ Review
- May 16, 2018
Left by Sandra Vargas
DealerRater Review
- May 15, 2018
Left by Ryan bertschi
Charlie went above and beyond for what I needed. He didnt have to go to such lengths but he still did. Im very thankful
Biener Audi Replied: We're happy to help! Thank you!
DealerRater Review
- May 15, 2018
Left by mibarondds
I AM HAPPY WITH REPRESENTATIVE AT CHECK IN AND WORK DONE CORRECTLY FIRST TIME. I HAVE BEEN WITH BIENER FOR 10 YEARS AND HAVE ALWAYS BEEN HAPPY. IF I PURCHASE ANOTHER AUDI IT WILL BE FROM THIS DEALERSHIP.
Biener Audi Replied: Thank you that is very nice to hear!
Google+ Review
- May 14, 2018
Left by Gina Bennicasa
Google+ Review
- May 14, 2018
Left by Spencer Stein
Google+ Review
- May 13, 2018
Left by Alan Florence
Google+ Review
- May 13, 2018
Left by dora lana1
Google+ Review
- May 13, 2018
Left by DAVID LOEWENSTEIN
Very attentive and helpful
Response from the owner Replied: Thank you!
Google+ Review
- May 11, 2018
Left by Ritchie Christian
Best Service Center experience of all time! The service center team has been the best I've ever dealt with. My experience with Biener Audi has been a dream come true. To all other Audi dealerships and service centers, please take a page out of Biener's book. Shout out to my Service consultant Jeremy.
Response from the owner Replied: That's a huge compliment! Thank you!!
Google+ Review
- May 11, 2018
Left by Annabelle Joson
Google+ Review
- May 10, 2018
Left by John Pappas
Excellent service. Courteous service advisor!!
Response from the owner Replied: Thank you!
CarGurus Review
- May 10, 2018
Left by Bureau
Great inventory!
DealerRater Review
- May 10, 2018
Left by smiledoc33
Excellent, comprehensive, timely and professional service. I definitely would recommend Biener Audi to all my friends and relatives. Thank you for making it a truly positive experience
Biener Audi Replied: Thank you for choosing our service department!
DealerRater Review
- May 10, 2018
Left by i5683uvm
From the person who opened the garage door to the person who brought the car out after the service, and everyone in between were friendly, professional and courteous. This is what service is all about. Best in the business.
Biener Audi Replied: Thank you for the business and for sharing such kind words!
Google+ Review
- May 09, 2018
Left by Sue Kelly
Google+ Review
- May 09, 2018
Left by Vicki Kropf
Facebook - Web Review
- May 09, 2018
Left by Hill Zhao
Biener Audi Replied: Thanks, Hill!
Facebook - Web Review
- May 08, 2018
Left by Arthur Jankolovits
The family is driving the second A-6 and there has never been a problem. Service has always been prompt and professional. Since we have not had issues with the car, repairs have not been addressed. The offer complimentary NYS inspection which is nice.
Biener Audi Replied: Thank you so much for the feedback and 5-star review, Arthur! We also thank you for your loyalty. We look forward to working with you in the future!
DealerRater Review
- May 07, 2018
Left by Stu schecter
Matt has excellent judgement and is always responsive and caring. Likewise Jeremy excels st his job and has the customers interest at heart. Joe Morrell has leased 6 Audis to our family over the years and has been invaluable
Biener Audi Replied: It's so great to hear that so many on our team have made a positive impact. Thank you!!
Google+ Review
- May 04, 2018
Left by A Google User
We were extremely happy with the services provided at Biener Audi !
DealerRater Review
- May 04, 2018
Left by KristenChris1319
Mike Firouztale is by far THE BEST sales specialist my boyfriend and I have worked with! Very professional, courteous, personable and treated us with respect!
Biener Audi Replied: Thank you!
Google+ Review
- May 03, 2018
Left by A Google User
Their service and parts department is the best!!!
Response from the owner Replied: Thank you!
Google+ Review
- May 03, 2018
Left by Ashwin Niwalkar
We were extremely happy with the services provided at Biener Audi !
Google+ Review
- May 03, 2018
Left by hassan krim
Here u can find what's you looking for?
DealerRater Review
- May 03, 2018
Left by Budd
Quick And answered all questions promptly. Arranged test drive with no appointment. Provided a very fair price while we there and even offered to have us in the car that same day.
Biener Audi Replied: Thanks for the review!
Google+ Review
- May 01, 2018
Left by Vinny Alkamano
Their service and parts department is the best!!!
Response from the owner Replied: Thank you!
Google+ Review
- May 01, 2018
Left by Salvatore Troia
Google+ Review
- May 01, 2018
Left by Gani Lopez
i bought my car and have it serviced here, i think they do a very good job.
Response from the owner Replied: Thank you!!
DealerRater Review
- May 01, 2018
Left by Bonoid
I am always happy with Biener. They go out of their way to make me happy. I've never had a problem. And I will continue to deal with them.
Biener Audi Replied: Happy to hear that, thank you!
DealerRater Review
- May 01, 2018
Left by Kimbello
Every person I met was courteous, friendly and very helpful. I would highly recommended Biner Audi. First class service. Very happy with my service. Thanks
Biener Audi Replied: Thank you! It's our pleasure!
DealerRater Review
- May 01, 2018
Left by Paul M
The entire experience was great. Mike Firouztale was terrific. He is a pleasure to do business with as was Dennis Yu in finance. Mike is unique in my experience. He makes spending money on a car fun and interesting.
Biener Audi Replied: Thank you!
DealerRater Review
- May 01, 2018
Left by Lorigy
Excellent friendly service, taking care of customer's needs . Audi employees make the customer feel like family. Would always recommend Biener to friends and family.
Biener Audi Replied: We're glad you feel that way, it's what we strive for. Thank you for the review!
CarGurus Review
- April 30, 2018
Left by Saj123
Provided info
Google+ Review
- April 27, 2018
Left by Donna Powers
DealerRater Review
- April 26, 2018
Left by JNTT
This is the fourth Audi I am leasing from Biener! Always leave happy & I love my new TT. They are professional & friendly. I have been to other dealerships & I have walked out disappointed.
Biener Audi Replied: Thank you so much!
DealerRater Review
- April 22, 2018
Left by PLaser
Great service. I was able to get substitute transportation very easily. Though the service took a few days, I was regularly updated about the vehicles status. I cant say more good things about the dealership.
Biener Audi Replied: Thank you for using our service department and for the great review!
DealerRater Review
- April 22, 2018
Left by dkny
Buying my car was seamless from start to finish. Mike was welcoming and friendly and treated me with respect. It was a pleasure to work with him. I would definitely recommend him to anyone looking to buy a car.
Biener Audi Replied: We love to hear this! Thank you!
Facebook - Web Review
- April 20, 2018
Left by Charlie Kadish
Biener Audi Replied: Thanks, Charlie! We appreciate you leaving us a 5-star review and feedback :)
DealerRater Review
- April 19, 2018
Left by Olimpia
I have always found the staff to be professional and knowledgeable ... Service has been thorough and loaner cars are a plus ! I plan to be an Audi driver for life .
Biener Audi Replied: That's our job! Thank you!
DealerRater Review
- April 19, 2018
Left by Ii
I have been a faithful customer at Beiner for 20yrs and have always felt like family. I have to say I am so happy that Jonathan Pizzo is back at service!!
Biener Audi Replied: Thank you so much!!!!!! We are thrilled he's back!
Google+ Review
- April 17, 2018
Left by marineka marshallvalley
Google+ Review
- April 17, 2018
Left by Vinny naro
A+, Charlie is great for service if you need, andrew is the man for sales.
Response from the owner Replied: We're glad you have solid contacts in both sales and service! Thank you!
DealerRater Review
- April 17, 2018
Left by New Audi Owner
Beiner Audi was wonderful. Everyone was so nice and professional. No one was pushy. Ed Glicksman was a delight to work with. We would definitely buy a car from Beiner Audi again. My only complaint has to do with the Audi Q5 itself - the system is very difficult to learn. David Kim was super nice...
Biener Audi Replied: Thank you! We are always happy to schedule a 2nd tutorial for you to come in and go over the car again in more detail. Many of our clients do this. You'll be an expert in no time!
DealerRater Review
- April 17, 2018
Left by Munsey Mom
I have been visiting the service dept. for over 15 years. I have always been treated very well. Jon P. Has been outstanding-so helpful and knowledgeable.
Biener Audi Replied: Thank you! We owe our success to long time clients like you!
Google+ Review
- April 15, 2018
Left by Joan Steinberg
Facebook - Web Review
- April 15, 2018
Left by Molit John
Molit John Replied: Excellent team and the service was great
Facebook - Web Review
- April 15, 2018
Left by Charjohn P. Molit
Charjohn P. Molit Replied: Excellent team and the service was great
Facebook - Web Review
- April 15, 2018
Left by JP Palermo Molit
JP Palermo Molit Replied: Excellent team and the service was great
Google+ Review
- April 14, 2018
Left by Aly Dude
Edmunds.com - Sales Review
- April 13, 2018
Left by philkass
I came in looking for an A6 but left buying an A4 because Lloyd was patient and extremely informative. He didn't rush to sell me and had me test drive 3 vehicles. After test drives, I changed my mind from what I originally came in for. Paperwork flowed smoothly and quickly. Very satisfying buying...
DealerRater Review
- April 13, 2018
Left by JohnB1019
Mike and his team Kevin Dennis Stephanie Lloyd not only made us feel comfortable but very knowledgeable of the Q5 they sold us. Responded to any and all request. Really a top notch dealership.
Biener Audi Replied: It's all about teamwork! Thank you!
DealerRater Review
- April 13, 2018
Left by JohnB1019
By far the best car experience in my life time. Courteous Professional Fair from beginning to end. Mike and Kevin made you feel like family.
Biener Audi Replied: Thank you! That is an incredible compliment!
Google+ Review
- April 12, 2018
Left by Jeanette La Barb
Brought my 2007 A8 in for repair on Monday. Did not intend to leave the Biener dealership with a Q3 the same day. The A8 had its day and it was time to say goodbye. Very grateful to Marc Rubin for his excellent service and advice. He took care of everything for me. He is the same salesman that...
Response from the owner Replied: Thank you for sharing such positive feedback! We're glad you like the new car.
Yelp Review
- April 12, 2018
Left by Shelly-Ann S.
I leased my Audi A5 through Beiner in 2016 after a very unhappy experience with Lynbrook Audi and I must say from the very first day I walked in EVERY member of that business (sales AND service) has provided me excellent service and with respect and most of all honesty. A few people I'd like to show...
Rich P. Replied:
DealerRater Review
- April 11, 2018
Left by LillieLewis1951
Biener Audi service department is top notch! Everyone in the department is very helpful and also servicing is done in a speedy time. ... three more words.
Biener Audi Replied: Thank you!
Google+ Review
- April 10, 2018
Left by joe kiggins
Google+ Review
- April 10, 2018
Left by bridgette mauro
Google+ Review
- April 07, 2018
Left by Gabe Romero
Google+ Review
- April 06, 2018
Left by Smitha Nair
Google+ Review
- April 06, 2018
Left by Gabriel Quintero
My only one complaint is that sometimes it takes longer than normal for small things. The last time my wife went there to program a new key, it took almost two hours.
Response from the owner Replied: Thank you for the review and feedback! We are always working to improve.
Google+ Review
- April 06, 2018
Left by Rob L.
George, Drew, and the sales team at Biener Audi made my purchasing experience smooth and painless. Finding a great car dealership is a rare thing, and thus far, I'm glad I chose this one.
Response from the owner Replied: Thank you! Great shots!
Google+ Review
- April 05, 2018
Left by Dean Verola
Google+ Review
- April 05, 2018
Left by Douglas Rome
DealerRater Review
- April 05, 2018
Left by Joanne
I love this Audi dealership. This is my second precertified A4 and always pleasure to deal with staff. Lloyd and Dennis made my purchase easy.
Biener Audi Replied: Thank you so much!
DealerRater Review
- April 05, 2018
Left by Rudytime
I did not buy my car new or from Beiner, was notified by AUDI USA that I had a recall. I contacted Beiner skeptically, thinking because of the above, I would be treated as an afterthought. When I called, from the minute I explained my situation to the young lady on the phone, I was treated like a...
Biener Audi Replied: Glad to hear we were ale to help! Hopefully we can earn your business on the next purchase!
DealerRater Review
- April 05, 2018
Left by Mapitt
I brought my vehicle in for a recall and was treated like royalty. The paperwork was completed quickly and I was given a clean, luxurious loaner. The vehicle was completed when promised.
Biener Audi Replied: This is great feedback to hear and what we strive for every visit, thank you for the review!
Edmunds.com - Sales Review
- April 04, 2018
Left by mojokelso
it was super easy ending my lease early and getting right into a new car. There were end of lease incentives and they found the model and color i wanted quickly.
Cars.com Review
- April 03, 2018
Left by Stephen
Excellent service. John is great to deal with. Prompt and thorough. Very friendly staff
Google+ Review
- April 02, 2018
Left by Alfred Wrobel
I thought my heating system wasn't working properly and it appears I was wrong. The Service Department were spot on in their assessment, checked out and had me out of there in no time. Thanks !
Google+ Review
- March 31, 2018
Left by Matt Renaissance
Danny was a great salesperson and everything went smoothly, would highly recommend.
Response from the owner Replied: Thank you!!!
Google+ Review
- March 31, 2018
Left by Richard Pennycooke
Cars.com Review
- March 30, 2018
Left by Mary Karalekas
Mark was an excellent salesman. He was very knowledgeable and courteous. It was a pleasure doing business with him. I would recommend him to my family and friends. Thank you! Mary Karalekas
Google+ Review
- March 30, 2018
Left by Ben Dover
George, Drew, and the sales team at Biener Audi made my purchasing experience smooth and painless. Finding a great car dealership is a rare thing, and thus far, I'm glad I chose this one.
Response from the owner Replied: Thank you! Great shots!
Google+ Review
- March 29, 2018
Left by Maria Fosco
DealerRater Review
- March 29, 2018
Left by C60
I went to Biener Audi to get an oil change on my beloved A6 Wagon. I was walking around the showroom & was greeted by George Faccio. He started asking me questions about the car I was currently driving & what brought me in to the dealership. I went into the showroom only to browse........ Anyway to...
Biener Audi Replied: Glad to hear you love the car! Thank you!!!
Google+ Review
- March 28, 2018
Left by Nicole Furlani
Edmunds.com - Sales Review
- March 28, 2018
Left by majorcluster
Found my wife's Q7 on line. Negotiated the deal on line due to being 130 miles from the dealership. Had good communication and when I traveled to the dealership the vehicle was as described beautiful and low mileage. I got a great deal and their selection and staff were fantastic. My wife loves her...
Google+ Review
- March 28, 2018
Left by Elaine Gould
Google+ Review
- March 28, 2018
Left by Robert LeBlanc
George, Drew, and the sales team at Biener Audi made my purchasing experience smooth and painless. Finding a great car dealership is a rare thing, and thus far, I'm glad I chose this one.
Response from the owner Replied: Thank you! Great shots!
Facebook - Web Review
- March 28, 2018
Left by Terry Birnbaum-Horton
Biener Audi service Dept is the best from appointment, arrival (the nicest check in personnel) to completion. Always a pleasure to work with the entire staff especially my service rep Jonathan.
Biener Audi Replied: Thank you, Terry! We appreciate you taking the time to let us know about your experiences with us! We are happy to hear that we are constantly able to provide you with the excellent experience we strive to provide all our customers. We look forward to seeing you again soon!
Cars.com Review
- March 26, 2018
Left by Diane
was extremely pleased with the entire process this is my third time dealing with Biener Audi and have referred my entire extended family to this dealership
Google+ Review
- March 25, 2018
Left by Chet Lenda
Google+ Review
- March 24, 2018
Left by Robert LeBlanc
Google+ Review
- March 23, 2018
Left by Anthony Cardone
Cars.com Review
- March 21, 2018
Left by Anthony Maniscalco
Came in for scheduled maintenance and shock repair. I waited for the care and they knocked out the service quickly. Great experience
Cars.com Review
- March 20, 2018
Left by Larry Gluck
Our representative Marc Rubin is always professional and helpful. I have recommended him to many a friend and look forward to our continued business together. This is either or 4th or 5th vehicle with him
DealerRater Review
- March 19, 2018
Left by When Herb Speaks
For four generations, my family was involved in various aspects of the automobile/automotive and hospitality businesses. No need to wax poetic about that long history but, suffice it to say, the successes of those various companies and businesses were built on building and cultivating long-term...
Biener Audi Replied: Thank you for taking the time to share so much positive feedback. It means a lot as does your long standing repeat business!
Google+ Review
- March 19, 2018
Left by Wissam Kahi
Pierre was amazing and very knowledgeable. He customized the car and offer to my need without trying to upsell me stuff I don't need.
Response from the owner Replied: Thank you for the positive feedback! Pierre is a fantastic asset to our team .
Google+ Review
- March 18, 2018
Left by Ramin Ohebshalom
Facebook - Web Review
- March 18, 2018
Left by Peggy Kyprianides
Thank you Marc Rubin & Drew Russo for a great lease deal and a hassle-free experience from beginning to end. It was a pleasure doing business with you. I would definitely recommend Biener to anyone interested in an Audi.
Peggy Kyprianides Replied: My pleasure.
CarGurus Review
- March 18, 2018
Left by Andy
Responsive and professional.
Google+ Review
- March 12, 2018
Left by warren laffredo
Google+ Review
- March 10, 2018
Left by john parente
Really great treatment here!I can see why people call this one of the top Audi dealerships in the world. This is the Big leagues for car buyers. The manager did everything he could to accommodate us and make our transition to the big leagues less stressful.Typically pleasant staff, which really...
Response from the owner Replied: Thank you!!
Edmunds.com - Sales Review
- March 10, 2018
Left by CMcLaughlin1
Very straightforward experience with my Salesman, Pete Wiehl with minimal back & forth which reflects the volume of Audi sales that this dealership handles and their ability to accept a fair price off of the ask. Dealer prep of the CPO Audi S7 with 22.5k miles was immaculate as promised, when...
Cars.com Review
- March 09, 2018
Left by Margaret Mateyaschuk
I'm happy to give this dealership a 5 star rating! From making an appointment, to dropping off, getting a rental, servicing the car, being called with the acknowledgement the car was ready for pick up at exactly the expected time, to bringing back the rental and picking up my car - THEY ARE GREAT!...
Cars.com Review
- March 09, 2018
Left by Elenora Levin
Excellent! Everyone was really nice and made the entire process easy, breezy! Life should always be so sweet.
Google+ Review
- March 06, 2018
Left by Chadeo
DealerRater Review
- March 06, 2018
Left by Victoria E Vogelman
Marc is always promptly responsive to any inquiry. He is highly professional and extremely well versed in the audi product line. We have leased multiple audi models over the years , in no small part due to the confidence and trust we have for Marc
Biener Audi Replied: Thank you!
Edmunds.com - Service Review
- March 06, 2018
Left by Joe_CPA
Where else can you go to service your car where the service advisor makes you feel like a friend? He knows your name and honestly discusses what you need and more importantly what you don't need. HE tells you when he is going to try and get your car back but also says it is a busy day.
Google+ Review
- March 05, 2018
Left by Ellen Domnitch
Cars.com Review
- March 05, 2018
Left by Audrey Weissman
A real pleasurable experience thank you. My car was repaired on time in a professional manner. My rental vehicle was there and the representative kept me up to date with the repair ":updates".
Edmunds.com - Sales Review
- March 05, 2018
Left by RichLongIsland
Bought my second Audi through Biener. Both experiences were great - no pressure, professional at all times. Ask for Lauren! The service department has also been super friendly though not much has gone wrong with either car.
Google+ Review
- March 03, 2018
Left by Eugene Easter
Very professional business ,good staff, high quality of cars sold and leased here
Response from the owner Replied: Thank you!
Google+ Review
- March 03, 2018
Left by Michael Ricketts
Great
Response from the owner Replied: :D Thanks!
Google+ Review
- March 02, 2018
Left by Rita James
CarGurus Review
- March 02, 2018
Left by Chris
Big Audi dealership that moves lots of cars and doesnt nickel & dime you. My CPO S7 was immaculately prepped and the staff is most respectful of customers...
Google+ Review
- March 01, 2018
Left by Anthony Polidori
Facebook - Web Review
- March 01, 2018
Left by Glenn H. Brill
Biener Audi Replied: Thanks for leaving us a review, Glenn! Please let us know if there's anything we can improve on to deserve 5 stars next time. Have a great weekend!
Google+ Review
- February 28, 2018
Left by Tony R
Cars.com Review
- February 28, 2018
Left by Brian
Annual scheduled service completed in a couple hours. Unfortunately that meant less time in the Q7 loaner car.
Google+ Review
- February 26, 2018
Left by Mary Haefele
Facebook - Web Review
- February 25, 2018
Left by Ayodele Oliver
This was my 1st time purchasing a vehicle. I am so glad to take Audi (Great Neck Location) on this journey. The entire sales team worked with me and made the 1st experience the best one! Unlike the sales team who lack of better words made me feel like I was a nuisance at the Lynbrook location. ...
Biener Audi Replied: Hi Ayodele! We are happy that you had such a great experience while purchasing your first vehicle with us! Please know that Biener Audi is always here to help! Please let us know if you need anything else. Have a great week!
Google+ Review
- February 24, 2018
Left by Coco
I was in the market for a "new" used car. One to replace my 12 y/o A4 that I purchased at Biener. I al most didn't go because I was treated like s%#t the first time but they were the closest dealer and had the stock I was looking for. Lucky for me I had the pleasure of getting a wonderful, very...
Yelp Review
- February 24, 2018
Left by Thomas J.
I went to Biener Audi earlier this afternoon and had a great experience there. The receptionist was very friendly got me a sales rep right away was able to answer all my questions and take me out on a test drive without any issues. I explained to him I was looking to get a used car, not brand new...
Google+ Review
- February 23, 2018
Left by Antoinette Greco
Edmunds.com - Service Review
- February 23, 2018
Left by happyperson58
Upon entering, you receive greetings from maintenance crew and they in turn refer you to service managers. Each one of them are very helpful. Have had no problems with their service since obtaining my car.
Yelp Review
- February 23, 2018
Left by Rob F.
This is an amazing dealership and Best sales people we have seen across the 15 dealers we have visited. Michael is at the very top of that list and the best salesperson we have worked with. Professional, warm, and totally transparent. Drew was also incredible to work with. Top notch across the board...
Google+ Review
- February 20, 2018
Left by Ernesto Ruiz
Purchase my Q7 very difficult to deal with some of the sales people kind elitist dealer
Response from the owner Replied: Sorry to hear you had trouble dealing with someone here, we're a big team here so thankfully it sounds like someone else was able to smooth things over.
Google+ Review
- February 19, 2018
Left by Alberto Rueda
DealerRater Review
- February 18, 2018
Left by Rokrisch
I accompanied my son today to this dealership to purchase an Audi for him. The salesman we had, Marc Rubin, really kind of rubbed us the wrong way upon our initial greeting. Not a friendly man. Maybe he was unhappy because he had to work on a Sunday, not sure. In any event, we continued with Marc....
Biener Audi Replied: We're sorry you had a bad experience initially. We're a big team here and thankful the others were able to turn things into a positive finish. Thank you for the business!
Edmunds.com - Sales Review
- February 16, 2018
Left by Annieagi
Our representative Danny was the person anyone could ask for when buying a car: Had all the patience and was ready for all the questions which we had many of.. No pushy sales nan attitude you see many times.
DealerRater Review
- February 16, 2018
Left by A4 pilot
Marc is great! He is knowledgeable and very efficient. Marc found the car with the exact options I was looking for and delivered it exactly as promised. Brian Paige in finance completed the paperwork in advance so when I came in to pick up the car I was in and out in less than an hour. David Kim...
Biener Audi Replied: Thank you!
Google+ Review
- February 15, 2018
Left by Bruce Klein
Google+ Review
- February 13, 2018
Left by Annie Agardi
We were searching for replace the two cars we had as leases and expiring in the next 30 days. Called and spoke with Danny who promised to get the car we chose in the dealership today sometime. He called in the morning as we agreed and as we met it was truly a pleasure to deal with! Polite, patient...
Response from the owner Replied: Thank you!
CarGurus Review
- February 13, 2018
Left by Anthony
Quick response
Google+ Review
- February 12, 2018
Left by Chris Oh
Google+ Review
- February 11, 2018
Left by Kevin Wurch
Google+ Review
- February 09, 2018
Left by f r
Excellent experience! Brian and Lauren made Biener feel like home! Highly recommend
Response from the owner Replied: Thank you!
Google+ Review
- February 09, 2018
Left by Michael Chun
Very professional outstanding service
Response from the owner Replied: Thank you!
Google+ Review
- February 09, 2018
Left by Eric Jacobson
Edmunds.com - Sales Review
- February 09, 2018
Left by Realtalk01
This is my second Pre owned car I have bought from this dealership and the service that was extended to me was exceptional. I have had nothing but great dealing from Jeff to Lloyd to even dealing with Brain in finance. Thanks again.
Google+ Review
- February 06, 2018
Left by GRACE CEREGHINO
Google+ Review
- February 03, 2018
Left by francis robustello
Excellent experience! Brian and Lauren made Biener feel like home! Highly recommend
Response from the owner Replied: Thank you!
Cars.com Review
- February 03, 2018
Left by Skylar
Great service,came to do the first 10k service and they alsohelped me to rewire my cam
Edmunds.com - Sales Review
- February 03, 2018
Left by Me11223344
Buying my 2nd Audi was a very pleasant experience. Our salesman was informative and delightful. We received a very good deal and drove home in my new car in 2 days.
Replied: Glad to hear it! Thank you so much!
DealerRater Review
- February 03, 2018
Left by sam3600
As a woman, I was impressed with the level of respect and professionalism I was shown. Every representative, from Sales Manager, Salesman and the Business Manager were all attentive, eager to help and pleasant throughout the car buying process. They were never pushy and always were knowledgeable...
Biener Audi Replied: Thank you for taking the time to share the kind words! (And for buying the car of course!!!)
Google+ Review
- February 02, 2018
Left by Scott Smith
everybody I spoke to was polite and professional; my car was ready when promised; the whole process from start to finish was easy
Yelp Review
- February 02, 2018
Left by Unknown 1.
Have been an Audi driver for 10 years. My mom as well. We have gotten all our Audis from Biener Audi. That is a total of 7 cars. A4s A5s and an All Road. All great reliable beautiful cars even better service at the service department. Louis Del Balzo in service knowledgeable, helpful and on point...
Rich P. Replied:
Google+ Review
- February 01, 2018
Left by jason quaies
Facebook - Web Review
- February 01, 2018
Left by James P. Levin
Biener Audi Replied: Thanks so much, James! We are happy to hear you are always satisfied with your service! :)
DealerRater Review
- February 01, 2018
Left by Joel Weinberger
The person I dealt with took his time to talk to me, answered all of my questions, offered information I didn't even ask for but needed, and tried to get the best deal he could for me.
Biener Audi Replied: Thank you!
Google+ Review
- January 31, 2018
Left by Jon Azizian
Cars.com Review
- January 31, 2018
Left by Bob Kagan
Always exceptional service - both from the sales perspective (my 3rd Audi from Biener - my 5th overall. Just went in for the 10K service.
DealerRater Review
- January 31, 2018
Left by rhaering
George was great! As someone who was purchasing and not leasing, He quickly recognized what was important to my specific needs and did everything he could to cater to them, going above and beyond. I had lots of detailed questions. He went out of his way to get me answers for all my crazy questions,...
Biener Audi Replied: We're happy to answer as many questions as you can think of! That's never crazy! Thank you!
Google+ Review
- January 30, 2018
Left by Robert Cristal
Google+ Review
- January 30, 2018
Left by Feroze Haniff
Google+ Review
- January 29, 2018
Left by Claridge H
I have been an Audi driver for under ten years, and have always been impressed by not only the car, but the customer servicer. My first Audi vehicle was purchased on the West Side Highway location about 8 years ago. I loved their service and loyalty so much that I was willing to travel in traffic...
Response from the owner Replied: We're glad you enjoyed your experience with Mark! Thank you!
Cars.com Review
- January 29, 2018
Left by Mark
As a longtime customer I know that Biener Audii and its staff always deliver!
Google+ Review
- January 28, 2018
Left by Michael Vitale
Google+ Review
- January 26, 2018
Left by Karloff Rosario
Excellent Service!!
Response from the owner Replied: Thanks!
Google+ Review
- January 26, 2018
Left by Adam Samuels
CarGurus Review
- January 26, 2018
Left by Joshua
Dealer responded to my emails in a timely fashion.
Google+ Review
- January 25, 2018
Left by Andy Cool
Great experience
Response from the owner Replied: Thank you!
Google+ Review
- January 25, 2018
Left by A Google User
Felt very comfortable and never felt like I was being pressured to buy a car.
Response from the owner Replied: Glad to hear it! Thank you!
Google+ Review
- January 24, 2018
Left by Brian Burke
Cars.com Review
- January 23, 2018
Left by D CHARLES-PIERRE
Good experience , the reception was cordial , the service was performed as promise in a timely fashion . .
Cars.com Review
- January 23, 2018
Left by Harry Masi
I know it is difficult to believe but the service actually gets better every visit, I am always amazed at how helpful the staff is!! I have been leasing my Audi's from Biener for almost 20 years -- Thank you!!!
Google+ Review
- January 22, 2018
Left by Darren Ng
Some salesmen are nice some alittle rude, but overall professional and eager to help. My girl got a q3 here in the end
Response from the owner Replied: Glad it worked out and seem overall satisfied! Sorry for the hiccup along the way .
Cars.com Review
- January 22, 2018
Left by Kaplan
My my salesman Joe Mortell to the head of the service department I can honestly say this is by far the best dealership I have ever had to deal with. Absolutely effortless on my part.
Google+ Review
- January 20, 2018
Left by Camina Raphael
Felt very comfortable and never felt like I was being pressured to buy a car.
Response from the owner Replied: Glad to hear it! Thank you!
Cars.com Review
- January 16, 2018
Left by ASMA SYED
Great service great customer service nice waiting room efficient service
Cars.com Review
- January 15, 2018
Left by A. Rokhsar
The service men are very professional and knowledgible .
Google+ Review
- January 14, 2018
Left by Rony Mathew
Cars.com Review
- January 14, 2018
Left by Richard
I enjoyed my experience at Biener the staff ur accommodating and professional
Cars.com Review
- January 13, 2018
Left by SC
Great salesperson, did not feel rushed nor pushed into sale. Did not get any gimmicky or over selling which I appreciated
Google+ Review
- January 10, 2018
Left by MAHBUB CHOWDHURY
All the best...
Google+ Review
- January 10, 2018
Left by Evan Immitt
Google+ Review
- January 09, 2018
Left by Jay Bernstein
Google+ Review
- January 09, 2018
Left by Jennifer Yoo
Cars.com Review
- January 06, 2018
Left by JPortWash
Fantastic, half-day process from negotiation to pickup. Ask for Mike Firouztale - great salesman, and no non-sense!
Cars.com Review
- January 06, 2018
Left by Doug B
We had an amazing experience buying our carbat Bieber Audi. Our salesman Mike F. listened to what we needed. Mike is the most professional and dedicated salesman that we ever encountered. The dealership is extremely accommodating to please their customers. Bieber Audi sales process is seamless....
Cars.com Review
- January 06, 2018
Left by Antonio
Great experience, great care for customer satisfaction. Will definitely lease from Bieber again.
Google+ Review
- January 05, 2018
Left by Luis Quezada2007
Best dealer in Long Island NY
Google+ Review
- January 04, 2018
Left by Michael Sheard
Looking forward to making a purchase,sales dept is super cool every time I go to drool over the cars
Response from the owner Replied: Thanks! We'll be here when you're ready!
Edmunds.com - Sales Review
- January 03, 2018
Left by GailA514
Mike understood what I was looking for in a car and made the experience as smooth and pleasant as posssible. He is a friendly and very personable sales associate. This was the second time I worked with him and will not hesitate to work with him again in the future.
Google+ Review
- December 25, 2017
Left by A Google User
Best dealer in Long Island NY
DealerRater Review
- December 24, 2017
Left by Mike
Easy to deal with. No high pressure sales. Couldn't be happier with the dealership, or the salesman (Danny) that I worked with. purchasing process went fast ,and price was right . Thank you Biener Audi
Biener Audi Replied: Thank you! We're glad you appreciated our approach to doing business. We strive to avoid those high pressure stereotypes!
Google+ Review
- December 23, 2017
Left by Lenny Giampietro
I was very happy to learn Pierre returned to Biener Audi.he was extremely knowledgeable and helpful in getting me in my new A4.thank you.Lenny G
Response from the owner Replied: We are very happy about that too! Thank you very much!
Google+ Review
- December 23, 2017
Left by Luis Quezada
Best dealer in Long Island NY
Google+ Review
- December 23, 2017
Left by Eddie S
Just purchased a PO 2018 Q5 Plus and had a great experience. Worked with Danny and then Brian who were friendly and respectful. I did my research with other dealers and I was very pleased that they never applied pressure nor tried to oversell. Also called Biener's Service with random questions and...
Response from the owner Replied: Thank you for the business! We look forward to our future dealings as well!
Google+ Review
- December 21, 2017
Left by PiGqOrN 888
Honest dealer..... Talk to Louie for your mechanical issue
Response from the owner Replied: Freddy, we're so glad that your experience at Biener Audi was trustworthy. We truly appreciate your recommendations and your continued business. Thanks for the review!
Yelp Review
- December 19, 2017
Left by Rakesh S.
Another great 5 star experience with Joe Martell at Biener Audi. Smooth transaction, great no haggle price, and I just love the car. The A3 is an amazing car at its current price point, and keeps getting better and better every year. Special shoutout also to Danny Kim who did a great job orienting...
Google+ Review
- December 18, 2017
Left by Jay Chang
Great service, accommodating, and professional.
Response from the owner Replied: Thank you very much !
Edmunds.com - Service Review
- December 18, 2017
Left by dimmanuel
John Pizzo took great care of me as always. The car was ready in time as promised and was clean and running smooth! I waited and the lounge was comfortable allowing me to work while eating delicious muffins, bagels and coffee.
Google+ Review
- December 17, 2017
Left by Dr. Daniel Khaimov
Very warm environment
Response from the owner Replied: We're glad you think so!
Google+ Review
- December 14, 2017
Left by Eddie Shieh
Just purchased a PO 2018 Q5 Plus and had a great experience. Worked with Danny and then Brian who were friendly and respectful. I did my research with other dealers and I was very pleased that they never applied pressure nor tried to oversell. Also called Biener's Service with random questions and...
Response from the owner Replied: Thank you for the business! We look forward to our future dealings as well!
Google+ Review
- December 12, 2017
Left by Maria Petsiavas
The Audi Service department has excellent customer service!!!
Response from the owner Replied: Thank you!
DealerRater Review
- December 12, 2017
Left by Maria M
I have been with Biener Audi for decades...the staff & service is truly exceptional...my experience was always very good...I highly recommend Biener Audi to verone !!!
Biener Audi Replied: We are very lucky to have clients like you . Thank you so much!
DealerRater Review
- December 11, 2017
Left by BKALongI
It is not a question of the Car I drive, since my wife and I have been driving two Audis for about 20 years. But, what does matter is the service and the interest that ownership and management take in the customer. All steps are taken to get you the car you want. Pros and Cons of a vehicle for a...
Biener Audi Replied: Thank you for all the kind words. Your business is truly appreciated!
Google+ Review
- December 10, 2017
Left by A Google User
Very professional and straight to the point. Came here after having a horrible experience with the Lynbrook Audi dealership. 100% would recommend to everyone.
Response from the owner Replied: Thank you!
Google+ Review
- December 10, 2017
Left by A Google User
The best Audi dealership on Long Island. Very professional. Ask for Lauren as your salesperson.
Response from the owner Replied: Thank you!
Google+ Review
- December 08, 2017
Left by Worldwide Marketing & Advertising
DealerRater Review
- December 05, 2017
Left by sportguy
got to essentials quickly,with explanations. both Russo and Firouztale very helpful, will seek them out in any future dealings with audi dealership for sure.
Biener Audi Replied: Thank you!
DealerRater Review
- December 04, 2017
Left by Leslie 2017
I went in for a car inspection . When I arrived, my car was taken cared of right away, I waited about 30 minutes and all the work was done. There was great customer service.
DealerRater Review
- December 04, 2017
Left by Longislander
The service provided in transition from one vehicle to the other was flawless. The dealership personnel were friendly, trained and professional.Our experience with the entire staff was wonderful and we would highly recommend them to others
Biener Audi Replied: Thank you!
DealerRater Review
- December 03, 2017
Left by Jeff
George made the experience of purchasing our new Q5 a positive one, He answered all our questions and was sincere in working with us. The negative experience was the manager who dismissed the information we provided from True Car and almost lost the sale, It was George's attitude that salvaged...
Biener Audi Replied: Glad to hear George made it happen! Thank you!
DealerRater Review
- December 01, 2017
Left by Theresa212
Thank you for your quick and accurate service every time I go to you. I drove in because I got a flat tire and they took me right away with no hesitation. Thank you so much because I had to go to my Grandson 3 Birthday Paty
Biener Audi Replied: Thank you for the kind words! Glad you made it to the party :)
DealerRater Review
- December 01, 2017
Left by HERB
Marc is very knowledgeable (this is the second Audi I bought from him) and very easy to deal with. The service dept is excellent, except the prices are a bit high.
Biener Audi Replied: Thank you ! Keep an eye on our website under service specials for coupons!
Google+ Review
- November 29, 2017
Left by barbara stahl
Simply the best!
Response from the owner Replied: Thank you!
DealerRater Review
- November 28, 2017
Left by John169
I had great experience buying my car from here. Pete was very knowledgeable and helpful . I would definitely recommend this dealership to my friends and family.
Biener Audi Replied: We are very happy to hear that. Thank you!!!
DealerRater Review
- November 26, 2017
Left by BusGuy
Your Service Department is one that all dealerships should take lessons from. Jeremy de Jesus represents your company professionally and with purpose. I have tried buying a car twice from your sales department and they are either too busy or not interested in negotiating. I am willing to pay $500...
Google+ Review
- November 25, 2017
Left by A Google User
Service Department is best I have ever dealt with: helpful, attentive, knowledgeable, punctual, customer oriented and polite. Nothing but applause from me.Have bought 3 cars from this dealership, 2 new and most recently a certified pre-owned, and each experience was different but I have to say that...
Google+ Review
- November 25, 2017
Left by A Google User
We had a horrible "bait & switch" experience at Brooklyn Audi. We knew we wanted another Audi, but dealing with the crooks at Brooklyn Audi and the BRAM Auto Group left a bad taste in our mouths. We had previously serviced our old car at Biener and decided to give them a try. Well Michael Abu and...
Response from the owner Replied: I'm glad we were able to turn your Audi experience around! Thank you!
Google+ Review
- November 25, 2017
Left by A Google User
always courteous, always treated well and in a timely manner
Response from the owner Replied: thank you!
Google+ Review
- November 24, 2017
Left by Richard Catalano
The best Audi dealership on Long Island. Very professional. Ask for Lauren as your salesperson.
Response from the owner Replied: Thank you!
Google+ Review
- November 18, 2017
Left by Susan Tan
DealerRater Review
- November 16, 2017
Left by Vinny B
Ive been dealing with Biener Audi since 2014. Drew Russo in the sales department is great,and Lou,and Jeremy in the service department have always taken very good care of me.
Biener Audi Replied: Thank you! We look forward to keeping you happy with your Audi for years to come!
Google+ Review
- November 15, 2017
Left by Jesse Byun
Best Audi dealer in NY
Response from the owner Replied: Thanks for helping us stay at #1!
Yelp Review
- November 13, 2017
Left by El B.
Awesome experience each of my 3 leases. Unlike most dealerships the folks here are transparent and do not add gimmicks that jack up the price of the car. Guys are professional and knowledgeable and if you are in a market for a new or CPO Audi this is the place to go. I deal with Drew and George whom...
Google+ Review
- November 10, 2017
Left by A Google User
Jeremy De Jesus in the service department did an outstanding job from the moment I drove in - he handled the service process efficiently, arranged for a ride to the train station and my car was fixed and ready when I returned to Biener later that day.
Response from the owner Replied: That's what we strive for every visit! Thank you!
Google+ Review
- November 08, 2017
Left by Randi Barron
always courteous, always treated well and in a timely manner
Response from the owner Replied: thank you!
Facebook - Web Review
- November 08, 2017
Left by Sam Simani
Excellent sales team with the biggest inventory around , and the service department is always more than helpful . I always recommend Biener Audi to everyone I know, because they always do the right thing by their customers , real personal service .
Biener Audi Replied: Thank you so much for the kind words, Sam! We appreciate your loyalty and willingness to recommend us to others :) See ya soon!
Facebook - Web Review
- November 08, 2017
Left by Biener Audi
Excellent sales team with the biggest inventory around , and the service department is always more than helpful . I always recommend Biener Audi to everyone I know, because they always do the right thing by their customers , real personal service .
Biener Audi Replied: Hi Ayodele! We are happy that you had such a great experience while purchasing your first vehicle with us! Please know that Biener Audi is always here to help! Please let us know if you need anything else. Have a great week!
Google+ Review
- November 06, 2017
Left by Lornel Taylor
The Best Audi dealer in the tri-state
DealerRater Review
- October 31, 2017
Left by Jpena315
Excellent service and a loaner vehicle was giving without a problem. Waiting room was clean and provided coffee and bagels. Vehicle was done in a timely manner and all issues were addressed
Biener Audi Replied: Thank you!
DealerRater Review
- October 30, 2017
Left by GARY
Our service is always the best. They repair or fix any problem should there be one and their maintenance is the best. Never have a problem getting a loaner and car always ready on time. Everyone at service is outstanding; especially Jonathan Pizzo who we have dealt with for years. Could not ask...
Biener Audi Replied: We're lucky to have you as a client and Jonathan as a valued employee . Thank you!!!
Google+ Review
- October 27, 2017
Left by Jodi Lawsky
We had a horrible "bait & switch" experience at Brooklyn Audi. We knew we wanted another Audi, but dealing with the crooks at Brooklyn Audi and the BRAM Auto Group left a bad taste in our mouths. We had previously serviced our old car at Biener and decided to give them a try. Well Michael Abu and...
Response from the owner Replied: I'm glad we were able to turn your Audi experience around! Thank you!
Google+ Review
- October 25, 2017
Left by A Google User
I'm a 57 year old who has bought or leased dozens of cars in his lifetime. This experience was the best, most professional of them all. I can't say enough about comfort and ease of purchase. Pre owned sales Dan K and mgr Jeff made it just the best experience. Thanks guys. All the best. Rc.
Response from the owner Replied: Thank you so much!!!
Google+ Review
- October 23, 2017
Left by Stephen
Jeremy De Jesus in the service department did an outstanding job from the moment I drove in - he handled the service process efficiently, arranged for a ride to the train station and my car was fixed and ready when I returned to Biener later that day.
Response from the owner Replied: That's what we strive for every visit! Thank you!
DealerRater Review
- October 23, 2017
Left by Ems347
When did you ever look forward to going for service and parts for your car? To eating cream cheese on bagels, a hot cup of coffee or cocoa and then dessert. To sit in seats as comftable as those in your house. You watch television. You relax. And just when you thought this is perfect, swooosh....
Biener Audi Replied: Glad to hear it! Thanks so much!
Google+ Review
- October 22, 2017
Left by Inci Cakirca
Everything was superb.
Response from the owner Replied: Glad to hear it!
DealerRater Review
- October 20, 2017
Left by dfinkelstein
Does a great job answering all questions about the car, showing different colors, interiors and other details, and then explaining how to use the features.
Biener Audi Replied: Thank you for the positive review!
DealerRater Review
- October 19, 2017
Left by nastasi
The sales experience was a very good one. Leo Drew and Marc or excellent and very helpful during the entire process. This is my third Audi that I have purchased through this dealership. Unfortunately the second one we had some problems with what the dealership did the best they could to compensate...
Biener Audi Replied: Thank you your trust giving us the opportunity to turn things around! We appreciate it !
Yelp Review
- October 19, 2017
Left by Stephen L.
Superb customer service. Danny Kurinskas is an ethical courteous salesmen who assisted me with buying a A6 from Texas. After the hurricane there was a limited supply of Audi's in the Texas and surrounding states. I contacted numerous internet sales departments through out the States. Danny and his...
DealerRater Review
- October 18, 2017
Left by ken mol
THEY AII WHERE WILLING TO HELP YOU TO THE FULLEST. HAD A GREAT EXPERIENCE AT BIENER AUDI. THEY FOUND MY WIFE THE CAR AND COLOR THAT SHE WAS LOOKING FOR . IT WAS A PLEASURE TO DEAL WIHT EVERYONE.
Biener Audi Replied: Thank you! We love coming through with the perfect car!
Google+ Review
- October 16, 2017
Left by Desi Bravo
Take care of you like familyFast and courteous service
Response from the owner Replied: Thank you !
Google+ Review
- October 12, 2017
Left by gary williams
Best Dealership period.
Yelp Review
- October 11, 2017
Left by Almir J.
Excellent service, a little pricey but hey its Audi so deal with it if something breaks
Google+ Review
- October 10, 2017
Left by Ang Li
I worked with Jonathan at service and he was extremely helpful! It was quick and easy, got my loaner right away and he followed up with me as soon as my car was finished. Very good experience there! Would definitely return for my next service! Also worked with another service rep for the first...
Response from the owner Replied: Thank you!
Google+ Review
- October 10, 2017
Left by Christina Szeto
I own all three brands, BMW, Mercedes & Audi. Bieners service staffs beat other two brands hands down. Love dealing with advisor Charles, prompt, clear and understand right away want I required. My compliment to Biener and their great staffs!!
Response from the owner Replied: Thank you for sharing! Hopefully we can convert you to 100% Audi!
Yelp Review
- October 10, 2017
Left by AJ A.
Biener AUDI has a Magnus rating amoung the Audi dealerships and there's a reason why. They go Above and Beyond the Call to accommodate a Customer. My windshield cracked and not only did it have to be replaced, the car's automatic systems needed recalibration. My insurance took some time to deliver...
Google+ Review
- October 07, 2017
Left by Noknboots
I'm a 57 year old who has bought or leased dozens of cars in his lifetime. This experience was the best, most professional of them all. I can't say enough about comfort and ease of purchase. Pre owned sales Dan K and mgr Jeff made it just the best experience. Thanks guys. All the best. Rc.
Response from the owner Replied: Thank you so much!!!
Google+ Review
- October 05, 2017
Left by Carol Panagi
Excellent service
Google+ Review
- October 05, 2017
Left by AG Panagi
Excellent service
DealerRater Review
- October 02, 2017
Left by RoNick0809
The people we dealt with were great. Good follow up and answered any questions we had. My purchase was seamless and car was delivered when agreed upon.
Biener Audi Replied: Glad to hear it! Thank you!!!
Autotrader Review
- October 02, 2017
Left by RoNick0809
The people we dealt with were great. Good follow up and answered any questions we had. My purchase was seamless and car was delivered when agreed upon.
Google+ Review
- September 17, 2017
Left by Eric L
My first time there with my wife to buy the Audi Q3 Mike is the best of the best ...If you are looking for an Audi make sure you see Mike
Response from the owner Replied: Thank you!
Autotrader Review
- September 16, 2017
Left by hpgodfrey
This dealership was open on Sundays (the only one of the Audi dealers in my area). They didn't try to show how "fancy" they were by closing on Sunday like BMW and Mercedes dealerships, and the clean and uncluttered design and layout of the showroom itself was a continuation of this "unfussy"...
DealerRater Review
- September 16, 2017
Left by hpgodfrey
This dealership was open on Sundays (the only one of the Audi dealers in my area). They didn't try to show how "fancy" they were by closing on Sunday like BMW and Mercedes dealerships, and the clean and uncluttered design and layout of the showroom itself was a continuation of this "unfussy"...
Autotrader Review
- September 13, 2017
Left by Ernest Gottschalk
Lauren helped us find the perfect car for us through multiple test drives and was extremely open and honest about helping us get the price we were looking for on our lease. This was our first experience with a dealership but she put all worries behind us and we drove away 100% happy satisfied...
DealerRater Review
- September 13, 2017
Left by Ernest Gottschalk
Lauren helped us find the perfect car for us through multiple test drives and was extremely open and honest about helping us get the price we were looking for on our lease. This was our first experience with a dealership but she put all worries behind us and we drove away 100% happy satisfied...
Biener Audi Replied: Glad to hear it! Thank you so much!
Autotrader Review
- September 12, 2017
Left by numbersguy06
Danny in preowned department was friendly, cooperative and knowledgeable. He knows his product and was very helpful in showing us the car and how to operate it. I would highly recommend the dealership as the experience with them was excellent.
Autotrader Review
- September 12, 2017
Left by Bill F
My salesman George Faccio at Biener went over and above the call of duty to find the right car for me. I didn't make it easy for George as I had specific pricing parameters I was looking to achieve while still identifying the car that I wanted. George took the time to carefully review the...
DealerRater Review
- September 12, 2017
Left by numbersguy06
Danny in preowned department was friendly, cooperative and knowledgeable. He knows his product and was very helpful in showing us the car and how to operate it. I would highly recommend the dealership as the experience with them was excellent.
Biener Audi Replied: Thank you so much for sharing the kind words and for your business! Fantastic to hear!
DealerRater Review
- September 12, 2017
Left by Bill F
My salesman George Faccio at Biener went over and above the call of duty to find the right car for me. I didn't make it easy for George as I had specific pricing parameters I was looking to achieve while still identifying the car that I wanted. George took the time to carefully review the...
Biener Audi Replied: Thank you!
Autotrader Review
- September 11, 2017
Left by Mark Schmier
I recently leased a 2018 A4. My experience with Biener Audi has been a pleasure. My salesperson Ross and the sales manager Drew went out of their way to accommodate me. The service department is courteous, efficient and make their customers extremely comfortable in a lounge that enables you to work...
DealerRater Review
- September 11, 2017
Left by Mark Schmier
I recently leased a 2018 A4. My experience with Biener Audi has been a pleasure. My salesperson Ross and the sales manager Drew went out of their way to accommodate me. The service department is courteous, efficient and make their customers extremely comfortable in a lounge that enables you to work...
Autotrader Review
- September 09, 2017
Left by perharsec
My car buying experience at Biener Audi was great. I dealt with George Faccio and the overall experience was very pleasant. He was very friendly to talk to and was very professional. I would recommend the dealership and the sale person to my family and friends.
DealerRater Review
- September 09, 2017
Left by perharsec
My car buying experience at Biener Audi was great. I dealt with George Faccio and the overall experience was very pleasant. He was very friendly to talk to and was very professional. I would recommend the dealership and the sale person to my family and friends.
Google+ Review
- September 04, 2017
Left by A Google User
Google+ Review
- August 31, 2017
Left by David Levin
First time buying a certified pre-owned car. Was very straightforward and smooth. Would go back.
Response from the owner Replied: Thank you! We hope you do!
Autotrader Review
- August 31, 2017
Left by Francine McMahon