I’m very happy to be able to purchase a new car 2026 GLC 300 Mercedes Benz THANKS FOR JULIAN CHIN . Julian is the best car salesman I've ever met, very professional and with a good sense of humor that makes you feel comfortable.

Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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This dealership makes you feel respected and appreciated. The space was the classy and the staff were attentive and professional.

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Formal complaint: Multiple problems experienced with this dealership, Mercedes Benz of Silver Spring's: I purchased a 2024, CLC 300 a few weeks ago I had a vehicle approximately nine days three of those days the vehicle was in the service of at the dealership trying to fix the cameras that kept...

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Multiple problems experienced with this dealership, Mercedes Benz of Silver Spring's: I purchased a 2024, CLC 300 a few weeks ago I had a vehicle approximately nine days three of those days the vehicle was in the service of at the dealership trying to fix the cameras that kept popping out at various...

Dealer Replied: Ben, Thank you for taking the time to share your experience. We are truly sorry to hear that your recent visits left you feeling frustrated and disappointed. At Mercedes-Benz of Silver Spring, we strive to provide every guest with a transparent, respectful, and professional experience, and it is regretful you felt otherwise. We understand how important your family’s comfort and safety are, and we genuinely empathize with the stress you described. Our team made every effort to assist quickly, both in diagnosing the camera concern with your first vehicle and in helping you transition into another model as smoothly as possible during a busy holiday season. We regret that the solutions offered did not meet your expectations. Regarding the horn on your GLE 350, we apologize if the explanation provided felt dismissive. Your safety concerns are always taken seriously, and we would never minimize or ignore them. We welcome the opportunity to re-evaluate the vehicle or review any findings from the other dealership if you would like us to do so. It is never our intention for any customer to feel pressured or unsupported, and we are sorry that your interactions with our team left that impression. We remain committed to ensuring that every customer receives the level of care and professionalism they deserve. Thank you.

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We had a wonderful experience buying our first MB from Edward! He made the process very easy after a long search for the right car for our family.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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Edward is patient and works with the customer well. Contact him and he will provide a great experience.

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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EXCELLENT TEAM, THANK YOU, VERY PLEASED WITH THE ENTIRE PROCESS. I WILL RETURN AGAIN, THANKS

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and five star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Overall I really liked exceptional services in Briggs Cheney dealership. My sales Associate Edward Moore’s knowledge, of the product, customer service, out of the way help & kindness I really appreciated. Once again Thank you so much.

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Mr. Mitchell was very helpful and willing to help in any way fashion. He was in full detail about the car inside out showing us how to operate it! He still needs to show us more soon. ( smile )

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

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Edward was extremely patient with us and knowledgeable as we were looking for a new car.

Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Our experience with Julian was so warm and stressless he made the experience memorable and never for one minute did we feel pressured. We felt as if our best interest was at the heart of every encounter.

Dealer Replied: Hi, thank you so much for your feedback! Julian will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Julian was dedicated to helping me find the right car! Appreciate the teamwork between Julian and May Shyne if you need a car let them do the hard work for ya!

Dealer Replied: Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Without hesitation, we just purchased our third vehicle from the dealership. Our experience with the sales team is always pleasant and professional and keeps us coming back. Julian Chin and Brad Fischer were great to work with, taking time to explain both the vehicle and financial terms clearly....

Dealer Replied: Hi Kathy, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Excellent Dealership! Our consultant, Julian Chin was a pleasure to work with. He was knowledgeable, professional, responsive and a super nice guy to work with. Everyone we interacted with at the dealership were all friendly and helpful. Overall, a true 5-star experience.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Sales team was very attentive from start to finish. Cliff was a joy to work with and explained everything thoroughly. It’s always nice to meet a Maryland native!

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

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Chevist was excellent! Patient and kind. Took his time to explain things well and help me have an excellent service experience when buying my new car. Thank you!

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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Dealership is laid out with its service center attached and a body shop on the property. The dealership did seem a bit crowded for the space r but otherwise no issues were noted

Dealer Replied: Jeveire, Thank you for the 5-star review! We’re glad you had a great experience and appreciated our convenient setup with the service center and body shop on-site. We understand our dealership can get busy at times, and we appreciate your patience. We look forward to welcoming you back again soon!

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Mr Mitchell makes excellent seem like a habit graced with integrity and character! He is a blessing and a prayer combined! Thanks Mr Mitchell!

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you again, and have a fantastic day!

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This was BY FAR the BEST car purchasing experience I’ve ever had - and not just b/c I drove away in a Mercedes:-) Our salesman, Edward Moore, was incredible to work with- he took time to show me how everything worked, which has definitely not happened when I’ve purchased other cars at other places....

Dealer Replied: Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I recently had an outstanding experience at the Benz dealership, thanks to Edward! From the moment I walked in, he was welcoming and genuinely interested in helping me find the perfect car. Edward was incredibly knowledgeable about the different models and options available. He took the time to...

Dealer Replied: Diane, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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MB of Silver Spring and Julian Chin made the car-buying experience an absolute pleasure. Julian was professional, knowledgeable, and genuinely cared about helping me find the right vehicle. I never felt pressured or taken advantage of—just supported every step of the way. The entire process was...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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This partnership began with a recommendation from JT at MB of Alexandria Julian was friendly professional and on top of everything else we needed. May from financing was a pleasure as well I would recommend dealership to anyone they’ll take care of you. You won’t be disappointed!!!

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The dealership is amazing! Great waiting lounge and other amenities. Service was friendly and accommodating!

Dealer Replied: Hi Cynthia, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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Very courteous, friendly and respectful. Clean facilities and top notch service. Edward and Renee we extremely helpful

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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Edward Moore made YET ANOTHER customer interaction meaningful and MEMORABLE! The sale would not have been made without his knowledge of both the product and the financing options available through Mercedes Benz!

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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Lovence is the real deal. I was looking for a specific car that they had in stock. Lovence was the first person in the dealership and responded to my online inquiry right away, which is why the car is now in my driveway. Fun, hardworking, clear communicator, and zero games. I am in sales myself and...

Dealer Replied: Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Always exceptional service from Edward Moore! He consistently goes above and beyond, and I’m incredibly thankful for his dedication. Professional, courteous, and with hospitality that’s truly unmatched — Edward sets the standard. Honorable mention to Brad as well — you helped make it all happen....

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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The dealership has exceptional customer service. My service professional is Juan Ayala and he is extraordinary!

Dealer Replied: Hi Roslyn, thank you for your kind words! We are thrilled to hear that Juan Ayala has delivered extraordinary service. We appreciate your support and look forward to serving you again.

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This was my first time at this dealership for service and I must say 5 start service! Tonny Wambugu My Service Advisor was great and very knowledgeable about the service that was due and assisted me with the process. I will definitely recommend this Mercedes dealership to anyone who is looking to...

Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

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Excellent Customer Service. Very friendly, positive , and kind staff members.I highly recommend this place.

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Mr Chevist was so helpful, especially as first time Mercedes users. He took time to explain details to our understanding. He even offered to give us help whenever we’re in need at the Mercedes Benz branch at Silver Spring.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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It was very professional, friendly, courteous and clean. It has a wide variety of cars to chose from

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Direct and to the point. Everyone is professional and courteous from the greeting to the closing.

Dealer Replied: Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Promptly greeted with a smile when we entered the showroom. Hospitality was pleasant and calm atmosphere.

Dealer Replied: Hi Jallen, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Chevist Mitchell and the entire MB team provided exceptional service. I’ve never had such a detailed presentation of a vehicle - Chevist was incredibly knowledgeable, patient and low-pressure. The rest of the team - from finance, to service - were also exceptional.

Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Cliff has been great! When we first walked in the door of the dealership he was helpful, straight forward and made us felt at ease during the entire process. We ended up purchasing a car that day and have loved our choice.

Dealer Replied: Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I had an amazing experience today. Cliff was an amazing sales man and his customer service is 10/10. I will definitely recommend him.

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Take care!

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I don’t know how many people can say this, but MB of Silver Spring and Julian in particular have made the car buying experience a pleasure. Julian is professional, knowledgeable, and genuinely a great guy. I ended up with not just a new vehicle, but also a new friend.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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James was professional yet friendly and respectful.We were comfortably and felt right away that we were going to make a purchase as a result of talking to him. There was no pressure.

Dealer Replied: Hi, thank you so much for your feedback! James will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Edward was really caring and helpful. He made me feel comfortable with the process from start to finish.

Dealer Replied: Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

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I absolutely love Mercedes-Benz of Silver Spring, MD. This makes my fourth automobile purchase from this dealership. I’ve had the pleasure of being serviced by one of the best and knowledgeable salesmen Edward Moore for my last three purchases. He provides outstanding customer service to ensure he...

Dealer Replied: Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

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I absolutely love Mercedes-Benz of Silver Spring, MD!!! This makes my 4 automobile purchase.

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Chevist Mitchell provided us with excellent service. From start to finish the process of purchasing our new Mercedes was exceptional. We will return to Mercedes Benz of Silver Spring in 4 years. Lastly, we will definitely refer our friends and family.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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Julian and I shared our love for Pupusas. We hit it right off. Julian is exceptionally knowledgeable, funny, and a great person. He made the experience of buying my first Mercedes special by providing a white glove experience. This was a big purchase for me and I look forward to purchasing my future...

Dealer Replied: Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Ed is the MOST KNOWLEDGEABLE and patient salesman in the business! Well deserved of any and all bonus opportunities!!

Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Safe travels!

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I recently purchased a car and truly enjoyed the experience. The dealership made the process smooth, and my salesman was knowledgeable, attentive, and patient in answering all of my questions. I really appreciated the professionalism and the genuine effort to make sure I found the right vehicle....

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

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I bought my second car from this dealership recently; Celestine Lovence was the one I dealt with for my first car as well as my second car. He is very knowledgeable, personable and a very pleasant person to deal with; I’m very happy with the car I purchased. Renne Malcom has been very helpful to me...

Dealer Replied: Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

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I thoroughly enjoyed working with Mr. Edward Moore. He was incredibly kind, genuine, and helpful. He was an excellent salesperson, and I couldn’t ask for anyone better. He genuinely showed interest in his line of work and in his Customers

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Working with Chevist was outstanding. He listened to every detail and found a car best suited. I couldn’t be happier!

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

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Chevist Mitchell was fantastic to deal with. An awesome salesperson and genuine person. We will definitely refer friends to him for future sales.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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I reside in the my area,but I have know Chevis for me several years.We attend the same church.The Benz staff was great..I enjoyed the wonderful interaction with the staff. Thank you, you all have made to the purchaseing of my car quite nice.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Mr Chevist Mitchell was very nice and patient with me while I secured my funding . I would recommend him to everyone. Very Professional thanks

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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The service team is top notch especially, my service advisor Elio. Their approach to car service diagnostics, which includes pictures and videos, are outstanding!

Dealer Replied: Hi Emmanuel, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

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I had the absolute pleasure of working with Julian Chin at Mercedes-Benz of Silver Spring. He’s clearly a seasoned pro, and he is patient, knowledgeable, and very personable. Julian took the time during my test drive to walk me through the car’s features and explain the various packages in detail,...

Dealer Replied: Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

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Mr Edward was amazing. He was so encouraging and supportive throughout this process that I was nervous about. He was patient and explained everything to me. The team here at the Silver Spring Mercedes dealership are very pleasant and congratulatory. Very welcoming.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I took my car for a recall at Mercedes Benz Silver Spring , all the employees were very professional. I was provided with a car at the cost of the dealership. I was able to go to work. When my car was ready, I was called but I could not come as I work long shift. They worked with schedule, I...

Dealer Replied: Hello Brigitte, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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My wife and I worked with Julian Chin and May Shyne at Mercedes Benz Silver Spring. They expertly navigated us through our options at the tail end of our lease. Julian and May helped us lease a brand new vehicle with a deal even more favorable than our previous lease. They are both attentive,...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I had a great experience working with Mr Chevist Mitchell. He answered all of my questions with patience, and provided clear, information without being pushy. Thanks to Chevist Mitchell the process was smooth and stress-free. I would highly recommend him to anyone looking for excellent customer...

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Cliff was very helpful and attentive, he made our experience as if we were purchasing a car from our living room. Cliff explained the entire process in detail and went over all the options of the car with patients. If your purchasing in the near future I highly recommend Cliff as your salesperson.

Dealer Replied: Hi Brian, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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We were on a road trip passing through Maryland when the air-conditioning on our Mercedes stopped working on a 95 degree day. We stopped in this Mercedes dealership and spoke with Service Manager Tom Rodkey. Even though we are not a customer of this dealership, Tom saved the day! He was kind,...

Dealer Replied: Hi, thank you so much for your feedback! Tom will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Excellent service you are the best edward it was a pleasure doing business with you

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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It was our first time at Mercedes of Silver Spring and won’t be our last! Superb customer service from Edward Moore. We recommend you stop by to see for yourself.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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We walked in without an appointment. Edward greeted us right away. He took care of us and got us into a 2025 GLB 250 and even gave us what we wanted on our trade in. Couldn’t be more happy with the service.

Dealer Replied: Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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I waited almost 5 hours for repairs when I was originally told 1-2 hours. I understand that unforseeen things happen but should have been offered a loaner or a rental care at Merceds Benz expense. I did not appreciate that loaner cars are only offered if your car is a 2018 or newer model . When...

Dealer Replied: Wendell McDonald, Thank you for speaking with our Service and Parts Director, Adam Rew. We understand your frustration with the extended wait and transportation limitations, and we apologize for the inconvenience. As discussed, loaner vehicles are available only to vehicles still under factory warranty or CPO warranty and availability can be limited. While the lug bolts required replacement due to normal wear and tear, we were happy to cover the labor as a courtesy. We appreciate your continued business, and Adam is available directly at 301-679-4051 or arew@mileone.com should you need anything in the future. Thank you.

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I have not used Tonny at this dealership but he was my service advisor at the previous dealership at which he worked. We built a great relationship of trust. he never, ever tried to "over-sale" me and always gave me great advice. He is missed here. I know he will excel here as well. Thanks for...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Mr. Moore provided best Service ever! I am very happy with everything he did, Good job, well done!

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Chevist did a really awesome job of explaining everything to us and assisting us throughout the whole process.

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Had a really great experience at this dealership. The whole process was super easy and low-pressure, which I really appreciated. The person who helped me was awesome—super friendly, patient, and easy to talk to. They answered all my questions and made sure I felt comfortable every step of the way....

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I purchased a vehicle over 2 years ago from James McDonald and it was a very pleasant experience. I have reached out to James a number of times with questions, and he has always been available. I was stranded a few weeks ago in a parking garage and had to leave my vehicle over night because...

Dealer Replied: Carolyn, thank you so much for your feedback! James will be very happy to hear about your kind words and high star rating! Thank you so much for choosing Mercedes-Benz of Silver Spring as your first choice for service!

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I had an amazing experience at Mercedes-Benz of Silver Spring! Percy was absolutely fantastic and made the entire process smooth and stress-free. This was my first time visiting the dealership and also my first time buying a Mercedes, and Percy went above and beyond to ensure everything went...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

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I am from Saudi Arabia, here as a student and I was unfamiliar with th car purchasing process.Cliff showed outstanding professionalism and patience while answering all my questions, an I had many. It was a great first experience and I would highly recommend him as a sales associate.

Dealer Replied: Khalid, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Nice and reliable. Gave me all information about my Mercedes GLC 300. I will come again for services.

Dealer Replied: Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

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Chevist was great and was able to take us around and look at cars before they were on the lot until we found the one. Overall it was great customer service.

Dealer Replied: Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

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Cliff did a great job showing me my options and providing the best service possible. I would highly recommend Cliff as a sales advisor.

Dealer Replied: Hi Jeanne, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Julian Chin was extremely experienced, patient, and fun to talk with. He guided me smoothly through the entire purchase—thanks to his invaluable assistance and support!

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Cliff was kind & found me the right car. He took time to show features. T

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I am pleased to express my appreciation to the team especially to Mr Edward Moore who made our time at the dealership pleasant. Mr Moore was meticulously and detailed centered all that to have us rejoice at the end of the day. Both my dad and myself came out satisfied thanks to the Mercedes team of...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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I felt welcomed and the service I received was outstanding. Mr Mitchell was helpful, knowledgeable.

Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

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Service was prompt and professional. My service agent Juan was quite courteous and knowledgeable. He clearly explained everything. It was a pleasure to deal with him.

Dealer Replied: Hi Sylvia, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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Julian Chin provided me with five star sale services. I would recommend Mercedes-Benz of Silver Spring to my business partners.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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The customer service Chevist Mitchell gave me was spectacular. I just had a total loss and he got me into a new vehicle instantly. He took his time to go through their inventory for the vehicle I was looking for. He took his time to explain the packages each vehicle had. If I keep going, I can...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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My experience was great, I would recommend this place to a friend. My next car purchase will be from this dealership. The repairs on my vehicle were awesome.

Dealer Replied: Patrick, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Chevist is the best, he helped us in securing best deal. We are extremely happy with overall experience.

Dealer Replied: Hi Surya, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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Chevist Mitchell helped me buy my first Mercedes and I could not have had a better experience! He made the process seamless and made me feel so comfortable in the buying process!

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Mr Moore very professional Great & Friendly very personable very comfortable to work with. Just an awsome dude, enjoyed meeting Mr Moore.

Dealer Replied: Hi John, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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Best dealership in the area the salesman are very knowledgeable of the vehicles. Very patient.

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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I had a wonderful experience at Mercedes-Benz of Silver Spring, and I want to give a special shout-out to Chevist, who made the entire process smooth, professional, and enjoyable. From the moment I walked in, Chevist was welcoming, knowledgeable, and attentive. He took the time to understand what I...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I had a very pleasant experience purchasing my new car from Mercedes Benz in Silver Spring. Julian, my salesman, was exceptional, helped me with all the features I wanted and gave me the best deal. Julian is extremely professional and very delightful to work with. Needless to say, I am thrilled with...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Cliff was beyond amazing, made the experience very welcoming and smooth. We were always made aware of any updates that were happening. Had a great attitude and made sure we understood everything. Definitely was someone great to have and would go back again!!

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Excellent service from Cliff and Brad—professional, knowledgeable, and made the entire Mercedes experience seamless.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Thank you so much Chevist Mitchell for making my car-buying experience smooth, stress-free, and genuinely enjoyable. Your professionalism, honesty, and patience really stood out, and I couldn’t be happier with my new car. It’s clear you care about your customers, and it made all the difference. I...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I had a great experience, Mr.Edward Moore was nothing but amazing the silver spring team was very helpful!

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I'd like to extend a special thanks to Julian Chin for his outstanding professionalism and for securing a fantastic deal on my new GLE 450. The entire buying process was seamless.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Although this dealer and I were not able to come to terms, I was treated politely and respectfully. The consultant "Papa" was the perfect professional. I will not hesitate to visit again when I'm looking for another MB. I ended up finding a better car and deal at another dealer. It was a matter of...

Dealer Replied: Nyman, Thank you for your kind words and for considering Mercedes-Benz of Silver Spring during your car shopping journey. We’re happy to hear you found your perfect car and hope we can be of service in the future.

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Another great experience at Mercedes Benz of Silver Spring I recently purchased a Glc300 coupe and had a fantastic experience. Ed was truly outstanding, he took the time to help me find the right car, even though I wasn’t the easiest client to please. He was always friendly and on time for every...

Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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Friendly customer service, knowledgeable about product. Was able to get me out same day quickly.

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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I recently purchased a GLS 450 and had an outstanding experience at Mercedes-Benz of Silver Spring. From start to finish, the level of service was exceptional. I want to give a special shout-out to Chevist Mitchell, May Shine, and Carlos Arias. They went above and beyond to make the process smooth,...

Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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Ed Moore was unbelievable in helping me negotiate a great deal on my new CLE AMG 53 Mercedes-Benz. I am absolutely in love with it.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Working with Cliff was a fantastic experience. He is very knowledgeable, patient, and exceeded our expectations.

Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Please don't hesitate to reach out if there's anything additional we can do for you.

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Cliff understood immediately that I had done my homework and knew what I wanted, and he focused in on finding the right car for me. Couldn't be happier with what he delivered! He knew the car well, and walked thru the features at a pace that was appropriate. I had entered all my info online and...

Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Please don't hesitate to reach out if there's anything additional we can do for you.

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Cliff is really amazing and patient, he was really thinking from our perspectives and did the best. Highly recommended!!

Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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We enjoyed working with Edward Moore. He was extremely patient with us and let us drive a couple of cars before we made a final decision. It was a pleasure to work with him. I am not sure I can say the same about the sales manager Keith who seemed rude and did not honor the advertised interest rate...

Dealer Replied: Rajnathan, Thank you for your kind words about Edward. We are glad to hear he made your experience a pleasant one! The special rates provided by MB USA are subject to change without notice, and we apologize for any inconvenience this may have caused. If you would like to discuss matters further or have any additional concerns, please reach out directly to Jim Elefantis, our General Manager. He can be reached at 301-890-7658 or jelefantis@mileone.com. Thank you.

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I worked with Julian Chin in sales and he was great. He found the exact car I was looking for and it was purchased within two days of my initial inquiry. I would recommend this dealership and especially Julian highly.

Dealer Replied: Hi Jon, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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Mr. Moore always listens to what you want and works hard to make it happen. He is hospitable and not pushy like most car salesman. I would definitely recommend him to anyone wanting to buy a Mercedes. The Mercedes dealership is clean. The people are nice and accommodating. They have a good...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Excellent service from start to finish. Chevist was especially excellent and deeply knowledgeable about the product, even the most minor details. This is a rarity in car dealerships these days. I left feeling confident in my purchase. You’re in great hands with Chevist.

Dealer Replied: Hi Keith, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

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Percy was great and made the process smooth and efficient. I will definitely be buying from him again

Dealer Replied: Hello Abdoul, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Edward was very informative, helpful and friendly. You have great staff there. Renee was also helpful in showing my how to work my car.

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This was the fastest and most pleasant car buying experience my wife and I had.

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Chevist was great throughout the process. I called him a few days before coming in to discuss my needs, and he assisted me from the beginning to the end. Outstanding service and professionalism. Mercedes Benz of Silver Spring is my go to Mercedes Dealer. May was awesome and handled all my...

Dealer Replied: Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I had a great experience at this dealership, and there was no pressure whatsoever. Julian Chin was excellent and ensured a smooth and efficient fast experience in my buying process.

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Julian at Mercedes-Benz of Silver Spring went above and beyond to provide truly outstanding service. He was incredibly responsive, attentive to every detail, and made the entire experience smooth and stress-free. His professionalism and dedication are unmatched. I highly recommend working with...

Dealer Replied: Hi, thank you so much for your feedback! Our staff will be very happy to hear about your kind words and five star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Julian went above and beyond to ensure my satisfaction and exceeded my expectations with a seamless experience! So happy he is back! Overall, everyone that I engaged with were great and are the reason why I continue to be a part of the Mercedes of Silver Spring family!

Dealer Replied: Hi Miesha, thanks for your great review and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Elaina our salesperson was wonderful. Responded quickly to all of our phone calls with questions. Organized and completed all the documents so when we drove from MA to MD most of the paperwork was done . The car was exactly as described and ready for us to take home after we signed the documents....

Dealer Replied: Hi Barbara, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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With an regular A1 service for my Mercedes, they went from bumper to bumper and sent me a video of the report. It was fast and helpful. Completely satisfied!

Dealer Replied: Hi Pamela, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I am very impressed with the professionalism care during my purchase. I will definitely recommend family and friends to the dealership. The salesman was fantastic and well knowledgable.

Dealer Replied: Hi Vincent, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Cliff was extremely understanding, quick, and accommodating. He helped me save a 202 mile trip working with his manager to get me the best deal. I would highly encourage working with him if you’re going through MB in Silver Spring. I am sure the other folks are good, but why take the chance. Just...

Dealer Replied: Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Outstanding Car Buying Experience with Mr. Chevist Mitchell at Mercedes-Benz of Silver Spring I recently had the pleasure of working with Mr. Chevist at Mercedes-Benz of Silver Spring, and I cannot recommend him highly enough. From the moment I walked in, he was absolutely fantastic—attentive,...

Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy.

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Recently I purchased my first car from Mr.Mitchell! It was such a wonderful experience. He was thorough in explaining all the details as well as all the functions of the car. He left no stone unturned. He’s also had great follow up and after care as I get used to the vehicle. Excellent customer...

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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My experience at Mercedes-Benz of Silver Spring was amazing from the very first contact all the way through to post-purchase follow-up. Lovence was incredibly professional, accommodating, and personable. He made me feel completely at ease throughout the entire buying process. Even after the sale, he...

Dealer Replied: Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Sure! Here’s a polished review you can use or tweak as you see fit: ⸻ I had an outstanding experience working with Cliff Frazier when purchasing my Mercedes Benz GLE 450. From start to finish, Cliff was incredibly helpful, attentive, and efficient. I came in one day just to explore my options, and...

Dealer Replied: Hi Chelsie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I have consistently been wowed by my experiences at Silver Spring Mercedes. Yesterday was no different. Chevist Mitchell took exceptionally good care of me. He helped me make my own decision while bringing both patient and professional and, let me not forget, exceptionally warm and personable!

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Chevist provided excellent customer support for the purchase of our GLE 350. We were happy to receive our vehicle sooner than the scheduled timeline. We appreciate his patience and professionalism in making the process easy, Thank you for making this a positive experience. Will recommend friends...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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My experience was great , the customer service was great. Once I made my decision the process was quick and easy. Cliff Frazier was great . Thank you

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Easy to work with! The dealer had extensive hours, as we were able to go on a Sunday and again on a weekday evening. I was greeted immediately upon walking in. There were zero high pressure sales tactics by either the sales staff or financial people. I was able to look at and discuss the cars I...

Dealer Replied: Hello, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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This was a pleasant experience. No nonsense and straight to the point. Enjoying my car.

Dealer Replied: Keith, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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The sales team is very knowledgeable and there was no pressure to purchase immediately. Aaron answered all my questions about the vehicle as well as giving me a rather fair price for my trade which actually surprised me. I didn't purchase a vehicle that day, but I will be back for a used AMG.

Dealer Replied: Hi David, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Silver Spring! Please don't hesitate to reach out if there's anything additional we can do for you.

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The service was superior from the moment I made a call about my desire to get a car. Marcelo was the lucky one who got my call. Between me and my boyfriend we had a lot of maybes and wants. Marcelo hit them all. Not to mention my absolute adoration of my Mercedes. It drives amazingly and has all I...

Dealer Replied: Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Marcello was awesome! He worked to get us our best offer and after the car was bought, he has given us best in class customer service.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Over all great customer service from the top to bottom. Made an appointment and received call back immediately. Came in for my appointment and drive home in a nice lovely C-300.

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Setting up appointment for B6 service was quick, easy and efficient. I-have total trust in my Service rep Illio Gonzales to be always professional, forthright and knowledgeable. He respects me as a customer and I respect him the cr professional. I never feel jilted or taken advantage of...wonderful...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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I appreciate the guidance, patience, and knowledge received from my sales representative. The dealership is clean, friendly, and an all-around pleasant environment. Chevist Mitchell is supportive and knowledgeable, and I benefited from working with him on this transaction.

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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I had an excellent experience purchasing my Mercedes GLE Coupe, thanks to Cliff. From the moment I walked in, he was friendly, knowledgeable, and—most importantly—not pushy at all. He took the time to answer all my questions, walked me through my options, and made the entire process seamless. In...

Dealer Replied: Congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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I recently had an outstanding experience at Mercedes-Benz of Silver Spring, thanks to Chevist Mitchell. From start to finish, the service was top-notch—professional, attentive, and efficient. Chevist went above and beyond to ensure a smooth and enjoyable experience, demonstrating deep knowledge and...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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From my first internet inquiry to leaving in my new vehicle everything was 5* with this dealership. My Sales Associate Julian Chin was so kind and helpful and made the whole process easy, efficient and enjoyable and my new car is absolutely gorgeous. The orientation with Renee was super informative...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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Renee, as a Mercedes-Benz ambassador, provided an exceptional experience in helping me navigate the complex components of operating my car. Her ability to simplify and explain the various features with clarity and patience made the process feel seamless, especially for someone like me who can find...

Dealer Replied: Hello Denese, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I recently worked with Julian Chin and was thoroughly impressed with his exceptional service. His overall knowledge of the vehicle, patience, and attentive listening made the car-buying process smooth and enjoyable. He took the time to understand my needs and provided clear and comprehensive...

Dealer Replied: Hello Denese, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Excellent Customer Service! Thank you Chevist and Brad for the great work you did to help me get my dream car.

Dealer Replied: Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Chevist is the best. He guided me through the order process of my new E-Class and was a consummate pro, keeping me informed and letting me know the schedule of when it was to arrive. He even arranged for the order to be expedited with the vehicle arriving only 2.5 months after I ordered it. I am...

Dealer Replied: Hi Chris, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Julian has been courteous and responsive in our conversations and transactions. He made sure to really listen to my needs when it comes to questions about the vehicle, the negotiations, and the whole process.

Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

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We recently purchased SUV from Mercedes-Benz of Silver Spring. We worked with Julian Chin @ Mercedes-Benz during the whole process. He made the entire experience seamless and stress-free. Julian was very professional, natural knowledgeable, and very efficient. He had everything ready for us the...

Dealer Replied: Congratulations on your new vehicle, Aman! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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Howard explained all of the features of my car very thougholy and spent quite a bit of making sure I understood everything. Overall he's an excellent person.

Dealer Replied: Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Wow, what can I say. I had such an AMAZING experience working with Chevist Mitchell. He made my first Mercedes Benz purchase a day to remember! Thank you so much from the bottom of my heart! I’m still smiling

Dealer Replied: Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

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Unprofessional and rude Dorit made the financing process unpleasant with her mean-spirited comments. When I turned down warranties and GAP insurance she her demeanor went from chill to downright mean. When I asked her if I could look up where else I could get the insurance, responded with the...

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Exceptional service, knowledgeable staff, and a seamless buying experience—Mercedes-Benz Silver Spring delivers excellence

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From start to end our experience was professional and informative. Chevist was a pleasure to work with. We are very happy with our purchase.

Dealer Replied: Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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King helped me buy my 11th MB ... and he is top notch ... took great care of me every step of the way!!! Call King - you'll love the service you get!!! Jim Bim - 443.463.6009

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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Bill is professional, so you can definitely go right with him. MB silver spring is a trust worthy dealership！

Dealer Replied: Hi Sam, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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We had a smooth, easy experience with buying a new car from Julian Chin this past week. He communicated quickly and efficiently with my husband ahead of time and answered all of our questions both online and when meeting at the dealership. He made the buying experience easy and pleasant and he...

Dealer Replied: Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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Mr Michell is very very knowledgeable about the cars. He answered all of our questions. It was his idea to retire the loaner in order for us to lease it. We got a great deal that did t take all day. Very efficient and accommodating. The dealershi is very clean and the staff is attentive to...

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Mercedes of Silver Spring staff are knowledgeable professional courteous and patient. They have want it takes for a pleasant and professional experience.

Dealer Replied: Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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I had an excellent experience working with Bill Qin when purchasing my E350. From start to finish, he was professional, knowledgeable, and incredibly helpful. Bill took the time to understand my needs, provided valuable insights, and made the entire process seamless. He was patient, answered all my...

Dealer Replied: Hello Austin, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. We want all our customers to feel this way when leaving our dealership!

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The entire buying process was smooth, transparent, and efficient. A special thanks to Bill for going above and beyond to ensure I found the perfect Benz. His expertise and attention to detail made all the difference.

Dealer Replied: Hi Evan, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Excellent service great selection ! Will by again from here. Howard is an amazing and very professional ! :)

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Bill qin is perfect,and give me many advices,he Is a good dealer.thank him!

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Bill is very responsive and professional during the whole deal, knowing every detail about the car! He also makes informative advice and suggestions about the peripherals and services for the future maintenance of the vehicle. Doris is also really professional and explains all the specifics of the...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Great sales representative, Julian chin was great made me feel comfortable and very professional truly happy

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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Scott McLaughlin was my service advisor and he was absolutely awesome. He ensured I was informed timely, he was able to answer my questions, and provided me with recommendations and a plan for additional services.

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating!

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Chevist and May are a dream team. This was the best experience I have had in purchasing a new car. I could not ask for more. Professional, commutative, and friendly. What more could I ask?

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I could not be more effusive about my experience working with Chevist Mitchell. Beyond being a great human being, he’s knowledgeable and solutions oriented. He went above and beyond for us!

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Cliff gave me the best car buying experience I have ever had! I look forward to buying my next Mercedes from him in the future. I would give him a 40/10!!!!

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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This was the second time being serviced by Chevist and he provided great customer service for the purchase of our GLA and then our GLC.

Dealer Replied: Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

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Qin was very professional and supportive. I had a great experience with him! I purchased a car from him, and he made sure that he could help me in anyway he can and answered my question. Also, the finance manager Brad Fisher was very helpful, great, and provided a great service!

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I would like to give a big thanks to MB of Silver Spring! I live in California so buying a car online was a whole new experience. The Staff made the buying process seamless.

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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This dealership in our opinion has set the standards of excellence and customer experience. Having shopped Mercedes brands for over 35 years this dealership with its employees has set the bar. Elaina VOYSEST our sales representative made it spectacularly simple, and she was simply spectacular from...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I was very impressed by the way Howard served me. I was come here to buy a bumper for my 2000 Mercedes 320 and fortunately I met Howard and when so well so fast. Thank you so much.

Dealer Replied: Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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I was very impressed by the way Howard served me. I was come here to buy a bumper for my 2000 Mercedes 320 and fortunately I met Howard and when so well so fast. Thank you so much.

Dealer Replied: Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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Nice, clean and people are friendly. Thanks to Bill for finding me a car that can meet my needs.

Dealer Replied: Hello Yiting, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!

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Chevist Mitchell provided a great experience from start to finish! This was my first MB, and he took the time to show me everything I needed I to know. I highly recommend Chevist for any of your MB needs.

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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I had a great experience with MB of Silver Spring. Chevist Mitchell was very attentive and thoughtful. He is great to work with and I highly recommend him.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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Before I bought the car, I was worried that my car buying experience would be very bad. The result was beyond my expectation. I highly recommend Bill.

Dealer Replied: Hi Sam, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

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Bill is patience, professional, and friendly. You won't regret asking him to help you！

Dealer Replied: Hi Sophie, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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We have been Brian's clients since 2008. We have followed him through out the years. He is honest, reliable and helpful. He does not push clients just to sell them a car. He loves what he does and cares about his people. I can say that I will follow him to any dealership because I can trust him.

Dealer Replied: Hi Ana, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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We have been Brian's clients since 2008. We have followed him through out the years. He is honest, reliable and helpful. He does not push clients just to sell them a car. He loves what he does and cares about his people. I can say that I will follow him to any dealership because I can trust him.

Dealer Replied: Hi Ana, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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I leased a Mercedes-Benz C-Class from this dealership, and the experience was fantastic! Julian, the sales rep who assisted me, went above and beyond to ensure everything went smoothly. He was knowledgeable, professional, and attentive to my needs throughout the entire process. He made sure all my...

Dealer Replied: Hi Benjamin, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Cliff was a great salesperson and helpful waiting for me to finalize details on my end to purchase a vehicle.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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My salesman, Chevist Mitchell is great!! This is my 2nd time working with him. He is always a pleasure to work with. He goes above and beyond. Amazing customer service every time.

Dealer Replied: Hi Trinity, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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Oh my gosh, Howard is the best. Got me in and out in no time. Put me in the front row. He's the best, make sure you see him.

Dealer Replied: Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Howard is the best Sales person to have on your side. He’s friendly, thorough and just overall an amazing person. He’s made the whole process of buying a car very easy.

Dealer Replied: Hi Vikram, thank you so much for your feedback! Our team will be very happy to hear about your kind words and five star rating! We hope you continue to choose us for all your automotive needs! Take care!

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I recently purchased a car from Chevist Mitchell at Mercedes Benz Silver Spring, and I couldn’t be happier with the experience. From the moment I asked information about the car online, Chevist was professional, friendly, and genuinely helpful. I truly appreciate his dedication to customer...

Dealer Replied: Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

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Howard Embden is a professional who is great to work with. Highly recommen :Howard was so knowledgeable that he is the only salesperson at Mercedes Benz of Silver Spring we will buy from. Thank you, Howard!

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Chevist Mitchell was an excellent representative. He is very patient kind and consummate professional. He helped me identify the features that were most important to me and was able to find me a vehicle to match. I would recommend Chevist Mitchell to anyone looking for a new Mercedes-Benz

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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Clife Frazier is a born car salesman, hes so funny and really helpful, he took care of us from beginning to end, he stayed after work just to meet with me to get stuff done on my time. I have been to many car dealership and to be truthful I have never met anyone who has been straightforward and...

Dealer Replied: Hello Ali, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. We want all our customers to feel this way when leaving our dealership!

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Howard Embden professionalism, and charisma made me want to come back to this dealership he was an amazing sales person and true to his word Howard made this a very nice sales experience

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

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Awesome buying experience! I can’t say enough good things about my sales person, Julian Chin. Right from the start, Julian was fantastic! He was kind and friendly, very knowledgeable about the products, patient with me and my many questions, and overall exemplified what exceptional customer...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

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Mr. Chevist Mitchell was an outstanding sales person. He was so pleasant and patient with me. He took a lot of time explaining in detail the whole process, and function of each icon. He even drove me home. What an exceptional person. I recommend if anyone is buying a Mercedes Benz to see Chevist...

Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

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Thank you for the great service. Special thanks to Bill Qin. Knowledgeable and professional with great potential employee!

Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!

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Received excellent and professional service from Chevist Mitchell! Excellent Service- A very friendly and customer I focused staff,

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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Howard Embden, a professional car salesman! As a young car buyer I was feeling unsure but Howard gave a very positive experience & was extremely helpful!

Response from the owner Replied: Hi Casey, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

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Howard Embden, a professional car salesman! As a young car buyer I was feeling unsure but Howard gave a very positive experience & was extremely helpful!

Dealer Replied: Hi Casey, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I had the best experience buying my new car at Mercedes Silver Spring. The entire staff was friendly and helpful.

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

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Response from the owner Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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Howard Embden was amazing! He was patient, knowledgeable, and funny. I would recommend anyone looking for a new Mercedes to reach out to Howard.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

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I purchased a car from Mercedes-Benz of Silver Springs where Julian Chin was my salesperson. He made the process simple and easy. Thank you Julian for your professionalism and dedication. You made it a great experience.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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Howard Embden is a professional who is great to work with. Highly recommen :⁠-⁠D

Response from the owner Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

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Howard Embden was amazing! He was patient, knowledgeable, and funny. I would recommend anyone looking for a new Mercedes to reach out to Howard.

Response from the owner Replied: Hi Corden, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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Ernesto was awesome! Very helpful and supportive!

Response from the owner Replied: Hi Ikhide, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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Response from the owner Replied: Hi Joel, thank you for your high star rating. We're happy to see that your experience with us was excellent! Safe travels!

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Howard Embden was very helpful and a very good salesman. He went through all the details and showed me all the options on the vehicle

Dealer Replied: Hi Burchell, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Howard Embden was very helpful and a very good salesman. He went through all the details and showed me all the options on the vehicle

Response from the owner Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

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My tire was punctuated in late November. I was able to promptly secure Mercedes Roadside towing assistance to the Silver Springs Mercedes dealer. Juan Easley my advisor exhibited impressive and consummate professionalism as well as knowledge in his responsive customer orientation as he has done on...

Response from the owner Replied: Hi Jawara, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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Worked with Ernesto. He was very personable, kind, friendly; great customer service; kept me abreast of my vehicle, and ensured all my needs were met.

Response from the owner Replied: Hi Angela, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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Bill is extremely helpful and knowledgeable. We told him what we were looking for and he showed us all the options available and explained the differences between each. I tend to ask a lot of questions and Bill answered all of them. He also showed us features on the vehicle we bought that I didn't...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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Chevist is fantastic! He was professional, patient, and genuinely helpful throughout the car-buying process. He answered all our questions, offered honest advice, and made everything easy and stress-free. Highly recommend working with him!

Dealer Replied: Hi Rebecca, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Julian was extremely helpful and cooperative across the entire car buying process. Extremely friendly and responsive service — we’ll definitely be coming to Julian with any future car buying questions and help in the future!

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Julian was so professional and courteous throughout my entire experience! I love my new car and will definitely be referring customers his way!

Dealer Replied: Lina, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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I had the pleasure of working with an incredible car consultant named Cliff Frazier who truly went above and beyond to ensure my boyfriend Bisi's car-buying experience was smooth and enjoyable. From the moment we stepped onto the lot, he greeted us with warmth and enthusiasm, making us feel...

Dealer Replied: Hi Alexis, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

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Chevist was readily available to listen and professional with the transaction. From searching for the car of choice making sure I got what I wanted in a car.

Consumer Replied: No extra help needed at this time. Thanks

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Today I received Excellent service as always. My service advisor was excellent. I will return for additional services.

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I got some service done with the help of Ernesto, and I was truly satisfied, especially for it being my first time there.

Response from the owner Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

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Worked with Ernesto, great Communicator and excellent at explaining service details. I highly recommend him!

Response from the owner Replied: Hi Quentin, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

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It was a lucky day when I stopped by at the Mercedes-Benz of Silver Spring and met Chevest Mitchell for the first time to talk about a potential new vehicle. I did go to other Mercedes-Benz leaderships closer to where I live, but when the time (finally!) came to buy a new car I didn’t think twice in...

Dealer Replied: Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Ernesto was AWESOME! I’m making this home service center. Thank you !!!

Response from the owner Replied: Hi Dwayne, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

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Wow.. an experience like no other...That is exactly what I experienced here at Mercedes-Benz of Silver Spring. The total customer experience begins way before you get the car, it starts with the staff. Celestine Lovence and Brad Fischer help to make the entire car buying experience a memorable and...

Response from the owner Replied: Hi Nadia, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

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Excellent service and. Service advisor

Response from the owner Replied: Hi, thank you for sharing your positive experience! We hope you have a great day!

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He was excellent. Thank you Ernesto Uribe

Response from the owner Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Safe travels!

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I got a Mercedes Benz GL300 today and the process from start to finish was pretty cool. I got a good holiday discount and the salesperson Julian Chin made the buying smooth getting all the paperwork done on time and was out within a short period of time.

Dealer Replied: Hi Satish, we're happy you found our staff so supportive during your experience here at Mercedes-Benz of Silver Spring. Please don't hesitate to reach out if there's anything additional we can do for you.

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Response from the owner Replied: Hi Angela, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional needs or questions, we will be more than glad to assist you! Safe travels!

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They figured out my problem quickly and efficiently

Response from the owner Replied: Hi Arvella, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

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Chevist Mitchell was a great salesman. He knew the cars, wasn’t pushy, and was a pleasure to work with. We’d buy another car from him anytime! Brett & Chrissy Weiss

Dealer Replied: Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. Safe travels!

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Entire staff professional pleasant and let you know that you are in capable hands. Outstanding service.

Dealer Replied: Hi Tika, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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Response from the owner Replied: Hi Nancy, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

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Howard is a good sells men and attention for the customer I can recommend him for all my brother

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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I worked with Ernesto. The service was great and quick. He did a great job.

Response from the owner Replied: Hi Emma, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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Very please with the service I receive everytime I go there. Elio is the very best!!

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Service is also positive. Elio Ayala, service adviser, is very informent of service required and cost. Elio is the very best and I recommend his service expertise to everyone!

Response from the owner Replied: Hi Rachel, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

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Response from the owner Replied: Hi Chris, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

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I had the most amazing car-buying experience at Mercedes-Benz in Silver Spring, MD! The team exceeded all my expectations with their professionalism, knowledge, and exceptional customer service. Julian Chin, my sales representative, was phenomenal! He was attentive, patient, and incredibly...

Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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Response from the owner Replied: Anna Tim, We take all concerns seriously and strive to provide a 5-star experience to each of our customers. Our General Manager, Jim Elefantis, would like to speak with you to learn more about your visit, but unfortunately we’re unable to identify you in our database to proactively reach out. At your convenience, please contact Jim at 301-890-7658 or jelefantis@mileone.com. Thank you.

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I had a truly outstanding experience at this Mercedes location. Mr. Sene is wonderful to work with, and is one of the most knowledgeable and thorough salespeople I have met. He took time to answer all of my questions, above and beyond my expectations. I am very appreciative to him and the team at...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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Chevist was extremely helpful and patient in helping us get the vehicle that we really wanted. We are more than happy with the end result and we can’t thank him enough!

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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I bought the Mercedes brand new car( 2020 CLA250) on March 14, 2020. Only one month later the engine light came on (April 14) I brought my car to the dealership(April 17) and they replaced new parts for me. After less than 24 hours the engine light came back on again( April 20) I brought it back...

Response from the owner Replied: Hi Breeze, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Outstanding service and customer service They serve with excellence. Open for questions. Great attitude when it’s comes to taking with it’s customers

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Ernesto is so thoughtful and pleasant. He makes bringing my car in for service a pleasure. Ernesto explains what the service will entail and always gives an estimate as to how long it will take. I look forward to working with him again. I count myself lucky that he was assigned as my service...

Response from the owner Replied: Hi Elinda, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Great service , responsible staff.

Response from the owner Replied: Hi Sean, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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It was a great experience! Mr. Qin is a very professional dealer and Mercedes-Benz of Silver Spring is aslo perfect. I love my new car!

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Julian Chin was an amazing Sales Consultant. Very professional and a hassle free sale with no games or misrepresentations. I found the vehicle I wanted online and with 24 hours he contacted me and setup an appointment for a test drive. It was a hassle free sale. I informed him what my budget was and...

Dealer Replied: Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

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Excellent customer service and attentive to taking care of my rear subframe issue with extended warranty.

Dealer Replied: Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

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