My overall experience was great. I told Mr. Mitchell what I wanted, he found it for me and had it ready when I arrived. I will definitely be purchasing from here again.

Dealer Replied: Hello Karen, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

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I had an excellent experience working with Cliff Frazier at Mercedes-Benz of Silver Spring! Based on previous experiences at other dealerships, I came in expecting a stressful process, but instead, the experience was transparent, smooth, and genuinely enjoyable from start to finish. Cliff was...

Dealer Replied: Hi Erika, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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Edward Moore is a consummate professional. He’s very polite and does not pressure you into a deal, I come to Edward whenever I am in the market for a new car.

Dealer Replied: Hi Rosslyny, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I just purchased a car from Mercedes-Benz of Silver Spring on May 21st, 2026. Julian Chin was my salesperson. He was amazing from start to the finish line! Very polite, caring and most of all helped me in my overall selection!!! Highly recommended.......

Dealer Replied: Hi, thank you for your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Outstanding staff, transparent pricing and exceptional service made my Lexus NX 350 purchase experience stress-free

Dealer Replied: Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Wonderful customer service, Cliff our rep stayed extra late to ensure we got the exact car we wanted. We so appreciate him and his team! This is where we will be back to buy our next Mercedes!

Dealer Replied: Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

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Best car dealer I have been deal with and will recommend it to our friends who consider to by a new car

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Great experience at Mercedes Benz in silver spring. Edward Moore was friendly, knowledgeable and helpful. And made the entire process smooth and easy.

Dealer Replied: Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

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Knowledgeable, personable and great to work with. Mr. McDonald listened to my questions and concerns and addressed them appropriately making for a smooth transaction.

Dealer Replied: Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

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I had an absolutely wonderful experience working with James McDonald at Mercedes-Benz! From the moment we walked in, he was professional, knowledgeable, and incredibly attentive. James truly goes above and beyond to make sure his customers feel comfortable and confident in their decisions. What...

Dealer Replied: Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

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Edward more is a top quality guy. He’s not a pusher and is very patient which is very much appreciated in the sales word. Ed’s honest and professional and above all a man of his word. This is the second time we’ve purchased a vehicle from him and assure you it will not be the last.

Dealer Replied: Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

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I had an absolutely wonderful experience working with James McDonald at Mercedes-Benz! From the moment we walked in, he was professional, knowledgeable, and incredibly attentive. James truly goes above and beyond to make sure his customers feel comfortable and confident in their decisions. What...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Julian was amazing. Definitely the red carpet service! Catering not only to my wants/needs but also accommodating my child’s bored-ness! I got exactly what I wanted and an amazing deal! Whole experience was great!

Dealer Replied: Hello Neoshi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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The worst. Marcelo tried to sell me a car that the dealership did not have. Not only did he provide me with lies about pricing, he almost had me running to see a vehicle that did not exist. When I said I was ready to purchase, he came up with multiple excuses about why he could not sell me the...

Dealer Replied: steven12984, thank you for your feedback. We take your concerns very seriously and appreciate the opportunity to address them. Our company operates several Mercedes-Benz stores throughout the Baltimore/DC metro area, and our new vehicle inventory is shared between locations and online. In this instance, the vehicle you inquired about was located at one of our sister stores. By the time you and Marcelo finalized pricing and we confirmed availability with that location, the vehicle had unfortunately already been sold to another customer. With today’s demand, and the limited availability of the vehicle you chose, it’s not uncommon that we have multiple customers pursuing the same vehicle at the same time, and we sincerely apologize that we were unable to secure this one for you. We would be more than happy to assist in locating a comparable vehicle and encourage you to reach out to our General Sales Manager, Keith Nichols, at your convenience to further discuss available options. He can be reached at 301-679-4887 or via email at knichols@mileone.com.

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Everyone’s very professional, attentive and informative. I would definitely recommend this location. it was very clean.

Dealer Replied: Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Everyone’s very professional and very informative. I enjoyed my visit there and will definitely recommend them.

Dealer Replied: Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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The words I have to express my gratitude to Julian Chin, and May Shyne are far beyond what I can type. However I’m going to try to lay it out simple— these two are the All-star team when it comes to putting you in your dream car! They’ve been nothing less than exceptional and their professionalism...

Dealer Replied: Hi Myra, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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Julian Chin is a fantastic salesman - he made the process very efficient - listened to my requests and exceeded all of my expectations. If you are in the market for a Benz go see Julian he will take great care of you.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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Shopping at Mercedes Benz of Silver spring was one of the best decisions made for the new year! Working with Mr. Julian Chin was nothing short of amazing he really made the experience easy and well worth it. I’ve shopped around with many dealers and have ran across none like Julian! He got us in...

Dealer Replied: Myra, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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My salesperson Julian Chin was so awesome he was very open and honest with everything which made me feel very comfortable. I will definitely reefer anyone that I know that plans to purchase a Mercedes-Benz to go to Mercedes-Benz of Silver Spring to see Julian Chin.

Dealer Replied: Hi Marley, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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It was the best experience with Mr Edward he answered all our questions and explained everything about the car.

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Excellent customer service! I’m satisfied with everything :) Cliff was very professional, helpful and great! Thank you!

Dealer Replied: Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Safe travels!

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I appreciation Julian Chin for his dedication and knowledge of Mercedes Benz automotive. Job well done Julian. **Outstanding work**

Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

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Edward was very patient, knowledgeable and helpful car sales man. I was very worried that when going in that the sales person was going to be to pushy. But I’m very happy that Edward was the one to sell me on this car. Will do busy again with them.

Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

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James McDonald is the best Sales Representative I have ever encountered. He is highly professional, knowledgeable, considerate, patient, reasonable, and customer-friendly. He is a joy to work with.

Dealer Replied: Hi Mary, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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For consostency, my Advisor Elio ensures my car is worked on by the same technician.

Dealer Replied: Hi Belle, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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We had a very wonderful buying experience at Mercedes-Benz of Silver Spring thanks to our sales advisor ***JULIAN CHIN*** From the time we spoke on the phone to the time of picking up our vehicle we had an enjoyable time. It is employees like Julian Chin that make customers coming back. He was...

Dealer Replied: Hi Sam, thank you so much for your feedback! Julian will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Julian Chin was an amazing sales advisor. He is honest and always available to answer your questions. He made our entire experience a great one to remember. My wife is very happy with the car and you know what they say, HAPPY WIFE HAPPY LIFE. Thanks Julian for being very HONEST with us and no...

Dealer Replied: Hi Sam, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Excellent service and assistance from Sales Consult, Mr. Edward Moore. Provide information and explained vehicle functions during test drive.

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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One of the best car purchasing experiences ever. I originally purchased a Mercedes from Carmax that I had to return. Cliff sent me my paperwork via email and picked me up at my residence to drive me to the dealership for my new purchase. If your in the market, be sure to see Cliff Frazier

Dealer Replied: Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional questions about your vehicle, we will be more than happy to assist you! Safe travels!

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Great customer service experience during my buying process. Highly recommend the dealership and Chevist Mitchell

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Carlos and Chevist were super professional, friendly and knowledgeable about the vehicle I purchased. They were very helpful in explaining the car and its service record and what to expect. Dorit was a superstar in helping me with my financing. My whole experience was pleasant and professional.

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I had a wonderful experience working with James at Mercedes-Benz of Silver Spring. He truly went above and beyond to make sure I was completely satisfied. James is very knowledgeable, professional, and genuinely pleasant to work with. He made the entire car-buying process smooth and stress-free,...

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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I had a wonderful experience my second time around working with Chevist! I didn’t even know what car I wanted until he was able to find the perfect one for me.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Mr Moore is one of the nicest and skilled car sales person , who I have ever seen . I would definitely come back .

Dealer Replied: Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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Omg! Words alone can not expressess how much I appreciate the salesperson Edward. He explained to me about the entire car how it's work. He has a very good sense of humor. I can't wait to bring my friends and family members to get a Benz… Edward pls keep up you the good attitude with everything that...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Julian Chin was one xxxx of a salesman! His indifference was out the line and well informed! His urgency and understanding my situation got me make the same day decisions just like that. Took us about 4 hrs from the time i called him to get to the dealership, pick up the car and on my way home! He...

Dealer Replied: Hi Yeasin, thank you for your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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Mr.Chin was so patient with me! He helped me buy my first vehicle and was soo kind and helpful! For two weeks i had beeen running into some issues with getting things ready but he stood by and helped me throughout the way! Amazing guy!

Dealer Replied: Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Mr. Edward Moore, Sales & Leasing Consultant, provided excellent sales assistance, answered our questions, and was very helpful, including the test drive of the Mercedes-Benz GLC 300. Mr. Moore did an outstanding job representing Mercedes-Benz of Silver Spring.

Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I am very impressed with the sales person Mr. Chevist Mitchell. When we went for a test drive, he gladly agreed to let us drive a Mercedes EQE, EQS and also a Plugin Hybrite version without even knowing if we would make a decision to buy a car from him on that day. He also took time and patiently...

Dealer Replied: Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Mr Edward Moore is very professional and knowledgeable . He’s is very helpful, patient and kind . I had a pleasure working with him & I will continue to work with him everytime when come and get a new car ..

Dealer Replied: Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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If you are looking for an AMAZING CAR BUYING EXPERIENCE, from start to finish, you must rush over to Mercedes Benz, Silver Spring and ask for Celestine Lovence. Celestine’s patience, professionalism, hospitality and showmanship is UNMATCHED! I was in and out well under 2hrs. The paperwork process...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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I had a very disappointing experience with the service advisor, Greg Andre. Unfortunately, this was one of the worst service experiences I’ve had. Greg consistently appeared disengaged—often on the phone or in private conversations—and did not make an effort to greet or acknowledge customers....

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Just finished the 100K mile service on my 2017 GLC. It was quick, efficient and went pretty much as expected. Technician recommended a couple other small additions to the areas included in the 100K service. Good call.

Dealer Replied: Hi William, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Outstanding experience—professional staff, smooth process, transparent pricing, and exceptional customer care. Truly made buying a car enjoyable and stress-free.

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I want to take a moment to recognize May, the finance manager, who was absolutely amazing throughout the process. She made what is usually the most stressful part of purchasing a vehicle feel smooth, clear, and reassuring. May was incredibly knowledgeable, patient, and transparent. She took the...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Renee Malcolm-very nice, knowledgable, going above & beyond for the customer, Thank you for the excellent service! It was pleasure doing business with you.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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We were getting second lease for our vehicle as mileage in the first lease was getting over the allowance. I wanted to take a moment to express my appreciation for Julian Chin and the outstanding service provided during our recent Mercedes lease renewal. Julian made the entire process incredibly...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I have been with this dealership since I moved to Maryland in 2024. I brought my 2021 GLC here for service then and was very impressed. When it was time to trade in my car, I contacted them. Very pleasant experience. Julian Chin was fantastic in managing my purchase. Knowledgeable, kind and...

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Julian Chin was excellent to work with. He explained everything about the vehicle I wanted to purchase and even sent me videos for an overview of the vehicle. Very professional!

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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Edward is an outstanding salesman, who truly helped to find the car and service that I was looking for. Edward and Jay are truly amazing. The dealer is excellent and would recommend to everyone. Thanks much Edward for helping me this second time. Appreciate it very much!!!

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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I must say, Mr. Chevist Mitchell is a great sales person. He was very patient with us, explaining every detail of the EQE model that we test drove with him. We wanted to drive all Mercedes EV SUV models (EQE and EQS) and also a Plugin version to make the most appropriate decision for our family. ...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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I had a great experience working with Cecil. This was my second time purchasing from this dealership, and the process was smooth from start to finish. Cecil kept excellent communication throughout—not just at the beginning, but even after the purchase. I also felt I received a fair deal. Highly...

Dealer Replied: Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. Our team is available should you require any extra help.

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Edward is an outstanding salesperson who truly helped me find the car and service I was looking for. Jay is also an excellent manager who worked with me to secure an affordable price and financing. They are both truly amazing!

Dealer Replied: Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. Our team is available should you require any extra help.

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My man julian, made picking a car a lot easier and gave me game on Mercedes Benz’s in general highly recommend

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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The sales department went well and above all of my requirements for buying a new car.

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Very friendly, Very well equipped with lots of cars to choose from. Mr. Moore is very well knowledgeable.

Dealer Replied: Hello, thank you so much for your feedback! Moore will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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Very friendly, very well equipped with lots of car to choose from. Mr. Moore is well knowledgeable salesperson.

Dealer Replied: Hello, thank you so much for your feedback! Moore will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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I had an outstanding experience working with Marcelo Via at Mercedes-Benz of Silver Spring. Marcelo is truly one of the best sales professionals I have worked with. We purchased our 2022 Mercedes-Benz GLS 450 from him last year and recently returned to purchase a 2026 Mercedes-AMG C43. That alone...

Dealer Replied: Hello, thank you so much for your feedback! Marcelo will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I had an outstanding experience purchasing my Mercedes AMG C43 at Mercedes-Benz of Silver Spring thanks to Keith Nichols. From the beginning to the end of the process, Keith truly went above and beyond to make sure we were completely satisfied with our purchase. Buying a car can sometimes feel...

Dealer Replied: Hello, thank you so much for your feedback! Keith will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I had an excellent experience at Mercedes-Benz of Silver Spring thanks to Service Manager Tom Rodkey. He truly went above and beyond to make sure my concerns were addressed and that my service experience was smooth from start to finish. What really stood out to me was how attentive and professional...

Dealer Replied: JSingh, thank you for taking the time to leave a review! We appreciate your positive feedback and are happy to hear about your wonderful experience with Tom! If you have any additional feedback you’d like to share, please reach out to our General Manager, Jim Elefantis, at 301-890-7658 or jelefantis@mileone.com. Thank you!

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The best salesman ever. I recommend hom to all who come over here to buy a MB. Has the patience to attend to all your needs

Dealer Replied: Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

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I received excellent customer support from Mr King Lenore. He has great customer service skills.

Dealer Replied: Hi Willie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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I would like to sincerely thank Chevist, a sales representative at Mercedes-Benz of Silver Spring, VA, for his outstanding service. He took the time to explain everything clearly and made sure I understood every detail during my purchase. Chevist followed up closely and supported me throughout the...

Dealer Replied: Mirghani, Congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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Extremely happy with my experience purchasing my vehicle Mr Lenoir was very helpful and knowledgeable of the vehicle I wanted he was vet patient and gave me confidence in decision to make my deal.

Dealer Replied: Eday, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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I want to express my sincere thanks to the highly professional , courteous and overall excellent service recieved durning the process of purchasing my Mercedes from Mr. Edward Moore. Mr. Moore was the perfect salesperson for me. Patient, good listener, very knowledgeable of the product , no...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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Amazing service and experience recommend checking this place out and looking at their inventory out.

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

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Julian Chin is a professional and he was so helpful during the process of obtaining our vehicle. The process went smooth and straightforward

Dealer Replied: Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!

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Chevist Mitchell was very helpful and facilitated an easy out of state purchase. He was very thoughtful, proactive, and transparent. He did things that would help me without me having to ask (sending a video walkthrough of the car, making sure the car was fully charged for my long drive home, etc.)...

Dealer Replied: Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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The Mercedes Benz of Silver Spring dealership with Julian Chin as our Sales Consultant was a very pleasant experience. Julian was very knowledgeable about the GLA250 my wife purchased. He demonstrated great proffesionalism treated us first class customers. He made purchasing our 2025 GLA250 a...

Dealer Replied: Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Mr. Edward Moore is very polite and professional person . I am glad to work with him .

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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Julian Chin is kind and very much helpful to me. I am so grateful for his assistance

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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Excellent customer service, no pressure, and a smooth transaction—couldn’t have asked for better.

Consumer Replied: My experience at Mercedes-Benz of Silver Spring was outstanding thanks to Edward Moore. He was honest, professional, and genuinely cared about helping me find the right vehicle. There was zero pressure — just excellent service and clear communication throughout. I’m beyond happy with my purchase and would absolutely recommend both the dealership and Edward!

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Mr. Moore was a pleasure to work with in purchasing the 2025 GLE 350 from Mercedes of Silver Spring. He was very professional throughout the process and personable in completing the sale and providing information each step of the way. He is very knowledgeable about all the various features of the...

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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Mr Edward was amazing with helping me transfer negative equity to a new car. I would recommend working with Mr Edward anytime.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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Cliff was very knowledgeable, professional and personable!! He made my first purchase with Mercedes an amazing experience.

Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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We had an amazing experience working with Julian and Brad while picking out our new car. From the very beginning, they were incredibly knowledgeable, patient, and truly took the time to answer all of our questions. What we appreciated most was that we never felt pressured at any point. Instead of...

Dealer Replied: Hi Juliana, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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Chevist was respectful and funny. He did a great job at giving genuine advice when it came to purchasing the car. Very knowledgeable of the cars.

Dealer Replied: Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Julian did a great job assisting me with turning in my lease early and getting a new vehicle. Excellent job!

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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I was very pleased with this experience and will not hesitate to recommend James and this dealership to do business.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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A week ago today I met with Chevist Mitchell to see if I wanted to upgrade my car to the 2026 version. I actually chose Chevist from the dealership website based on his great reviews. I was not disappointed when I met him last Friday. He went above and beyond to help me find the car I wanted so I...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Ed Moore and I have established a great relationship. He knows what I like and the price range I like to stay in. I came for serve, and ended up leaving with a newer and better car. He picked it out for me. When you have an experience car salesman who can do that, you've found a gem. That's the...

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

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I was please to have been added to asap appointment to get a auxiliary battery at a short time schedule /appointment which was needed to be replaced within a week.

Dealer Replied: Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

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Our sales consultant Julian Chin was patient, knowledgeable, and never pushy — he made the whole process stress-free. From the first handshake to driving off the lot, he made me feel confident in my choice. Thank you, Julian.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Customer service was execellent. Good job Cliff Frazier! Had some issues with my car connecting to my phone and he fixed it in minutes.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Cliff was amazing — I called early Tuesday morning about seeing a used 2022 Mazda CX-30 and he made himself available immediately for me to test drive the car. He took the time to walk around the car with me, including checking the trunk, confirming a spare tire was present, and trying the features...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Great service by Cliff Frazier. Very cool and respectful gentleman. I will definitely come back or refer others.

Dealer Replied: Hello Collins, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Cliff is Friendly and helpful. I am happy doing business with him. He was able to answer my questions about the suv.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Edward was great! He was courteous, professional, and pleasant. I appreciate his help in getting acclimated with my new car. Definitely would come back to him!

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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It was a pleasure working with Julian. He made the buying and financial process seem so easy, I would truly recommend Julian to anyone that I know who would like to purchase a car from Mercedes Benz of Silver Spring.

Dealer Replied: Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Buying a car can be very stressful! but on this rainy day i took a chance and got super lucky/ blessed ,because Mr. Mitchell was amazingly generous ,kind and just what i needed i thank you for making my experience so wonderful...you are the Best.....

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Great service and value for the money. Took my car in for scheduled service and was happy with the service received. Great customer service reps..

Dealer Replied: Hi Manny, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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This is our second purchase with Chevist. He is extremely thorough, professional and kind. Buying a car is normally a miserable experience for me. Chevist has given a totally different perspective. My husband and I both were very comfortable and will recommend him and Mercedes Benz of Silver...

Dealer Replied: Charkeena, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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Julian, Keith, and Dorit were amazing. They made the purchasing experience easy. Will definitely recommend this dealership.

Dealer Replied: Hi Josephine, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

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Chevist did a wonderful job throughout the sales process. He took time to walk us through the car features and helped set the car up.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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This is my second time buying from Cliff, and he’s made me feel right at home both times. He’s genuinely a pleasure to work with and made the whole process smooth and comfortable. Highly recommend working with him if you’re looking for a car!

Dealer Replied: Hi, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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Charlie Miller is the best salesman in the car business. Knowledgeable, honest and friendly. He takes care of you from beginning and beyond. He is my only option when buying a vehicle. He never made it feel like a sale and i’m grateful. If you want someone who has your best interest and puts your...

Dealer Replied: We want all our customers to feel this way when leaving our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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We were fortunate to be assigned to James McDonald as our salesperson back in October 2025. James greeted us warmly and asked very detailed questions to meet our purchase requirements. We were fortunate to take advantage of a Hybrid special which was ending on the same day. After several months of...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I had an outstanding experience purchasing my Mercedes-Benz GLC 300 with Chevist, and I can’t say enough positive things about my salesman. From the very beginning, he was professional, knowledgeable, and genuinely attentive to my needs. Chevist took the time to clearly explain the features of the...

Dealer Replied: Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Charlie Miller provided top-notch service from start to finish. He was patient, answered all my questions thoroughly, and never made me feel pressured. Charlie provided a consistently professional and high-quality experience throughout the purchasing process. He was knowledgeable, responsive, and...

Dealer Replied: Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I had a wonderful experience working with Chevist when purchasing my Mercedes GLB. He was professional, personable, and made the entire process smooth and stress-free. What stood out most was his understanding and patience while I had my 3-year-old son with me—he made sure we both felt comfortable...

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Always professional and no pressures. Chevist is the best to work with on all things.

Dealer Replied: Hi, thank you so much for your feedback! Chevist will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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James is truly awesome and is an asset to the extended Mercedes Benz community. I’ve purchased two cars from him and look forward to continuing my work with James!

Dealer Replied: Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Was extremely upfront, helpful, and attention to detail. Was a pleasurable experience, friendly, and no time wasted.

Dealer Replied: Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.

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I had a wonderful experience at Mercedes-Benz of Silver Spring. Chevist was incredibly patient and helpful throughout the process, especially since I had my 3-year-old son with me. He made the entire visit stress-free and ensured I felt comfortable every step of the way. The GLB 250 exceeded my...

Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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Service was experiential,Professional and knowledgeable Everyone from the front desk attendants, to the service representatives had great customer service support. They answered every question presented to them with accuracy. They also provided solutions if needed.

Dealer Replied: Hi Ruby, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.

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Everytime I come to this dealership weather to purchase a vehicle or receive service, I am treated like a Queen! WOW, amazing. They do quick amd accurate work! Thank you very much, very grateful ??

Dealer Replied: Hi Pamela, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

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It was super pleasant and a great experience. Chevist was extremely helpful and told us so much about the vehicles. The whole process was super smooth and everyone was super nice.

Dealer Replied: Hi David, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Cliff was exceptional to work with. Patient, knowledgeable and professional. I would definitely be back to work with him in the future

Consumer Replied: Mercedes Benz of silver spring provided exceptional service

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Chevist is simply the best! I came all the way from VA just to buy my cars with him in Silver Spring. His professionalism and kindness certainly makes a difference! Thank you Chevist for the excellent costumer service!

Dealer Replied: Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

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Amazing experience Julian is a a star! He felt us so comfortable with the process we got our car in 2 hours and sold the care at the same time.

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Mercedes-Benz of Silver Spring is a beautiful setting and store. The salesman that I worked with Chavis Mitchell was the sweetest most knowledgeable person I could have had to help me buy my car. I’m very grateful.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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I’m very happy to be able to purchase a new car 2026 GLC 300 Mercedes Benz THANKS FOR JULIAN CHIN . Julian is the best car salesman I've ever met, very professional and with a good sense of humor that makes you feel comfortable.

Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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This dealership makes you feel respected and appreciated. The space was the classy and the staff were attentive and professional.

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Formal complaint: Multiple problems experienced with this dealership, Mercedes Benz of Silver Spring's: I purchased a 2024, CLC 300 a few weeks ago I had a vehicle approximately nine days three of those days the vehicle was in the service of at the dealership trying to fix the cameras that kept...

Consumer Replied: The service at Mercedes-Benz and Silver Springs is horrible! I will not be going back there and I do not recommend anyone go there to buy a car. Keith Nichols put my family in danger knowingly given me false information about the car horn. He's not a mechanic he should've deferred to the service department or got someone from that department to check the horn but what he did was just "say anything" and send me back out on the road with no horn during the holiday season! Keith Nichols should be fired! Stay away!!!

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Multiple problems experienced with this dealership, Mercedes Benz of Silver Spring's: I purchased a 2024, CLC 300 a few weeks ago I had a vehicle approximately nine days three of those days the vehicle was in the service of at the dealership trying to fix the cameras that kept popping out at various...

Dealer Replied: Ben, Thank you for taking the time to share your experience. We are truly sorry to hear that your recent visits left you feeling frustrated and disappointed. At Mercedes-Benz of Silver Spring, we strive to provide every guest with a transparent, respectful, and professional experience, and it is regretful you felt otherwise. We understand how important your family’s comfort and safety are, and we genuinely empathize with the stress you described. Our team made every effort to assist quickly, both in diagnosing the camera concern with your first vehicle and in helping you transition into another model as smoothly as possible during a busy holiday season. We regret that the solutions offered did not meet your expectations. Regarding the horn on your GLE 350, we apologize if the explanation provided felt dismissive. Your safety concerns are always taken seriously, and we would never minimize or ignore them. We welcome the opportunity to re-evaluate the vehicle or review any findings from the other dealership if you would like us to do so. It is never our intention for any customer to feel pressured or unsupported, and we are sorry that your interactions with our team left that impression. We remain committed to ensuring that every customer receives the level of care and professionalism they deserve. Thank you.

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We had a wonderful experience buying our first MB from Edward! He made the process very easy after a long search for the right car for our family.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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Edward is patient and works with the customer well. Contact him and he will provide a great experience.

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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EXCELLENT TEAM, THANK YOU, VERY PLEASED WITH THE ENTIRE PROCESS. I WILL RETURN AGAIN, THANKS

Consumer Replied: Very good dealership

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Overall I really liked exceptional services in Briggs Cheney dealership. My sales Associate Edward Moore’s knowledge, of the product, customer service, out of the way help & kindness I really appreciated. Once again Thank you so much.

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Mr. Mitchell was very helpful and willing to help in any way fashion. He was in full detail about the car inside out showing us how to operate it! He still needs to show us more soon. ( smile )

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

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Edward was extremely patient with us and knowledgeable as we were looking for a new car.

Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Our experience with Julian was so warm and stressless he made the experience memorable and never for one minute did we feel pressured. We felt as if our best interest was at the heart of every encounter.

Dealer Replied: Hi, thank you so much for your feedback! Julian will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Julian was dedicated to helping me find the right car! Appreciate the teamwork between Julian and May Shyne if you need a car let them do the hard work for ya!

Dealer Replied: Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Without hesitation, we just purchased our third vehicle from the dealership. Our experience with the sales team is always pleasant and professional and keeps us coming back. Julian Chin and Brad Fischer were great to work with, taking time to explain both the vehicle and financial terms clearly....

Dealer Replied: Hi Kathy, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Excellent Dealership! Our consultant, Julian Chin was a pleasure to work with. He was knowledgeable, professional, responsive and a super nice guy to work with. Everyone we interacted with at the dealership were all friendly and helpful. Overall, a true 5-star experience.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Sales team was very attentive from start to finish. Cliff was a joy to work with and explained everything thoroughly. It’s always nice to meet a Maryland native!

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

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Chevist was excellent! Patient and kind. Took his time to explain things well and help me have an excellent service experience when buying my new car. Thank you!

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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Dealership is laid out with its service center attached and a body shop on the property. The dealership did seem a bit crowded for the space r but otherwise no issues were noted

Dealer Replied: Jeveire, Thank you for the 5-star review! We’re glad you had a great experience and appreciated our convenient setup with the service center and body shop on-site. We understand our dealership can get busy at times, and we appreciate your patience. We look forward to welcoming you back again soon!

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Mr Mitchell makes excellent seem like a habit graced with integrity and character! He is a blessing and a prayer combined! Thanks Mr Mitchell!

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you again, and have a fantastic day!

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This was BY FAR the BEST car purchasing experience I’ve ever had - and not just b/c I drove away in a Mercedes:-) Our salesman, Edward Moore, was incredible to work with- he took time to show me how everything worked, which has definitely not happened when I’ve purchased other cars at other places....

Dealer Replied: Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I recently had an outstanding experience at the Benz dealership, thanks to Edward! From the moment I walked in, he was welcoming and genuinely interested in helping me find the perfect car. Edward was incredibly knowledgeable about the different models and options available. He took the time to...

Dealer Replied: Diane, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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MB of Silver Spring and Julian Chin made the car-buying experience an absolute pleasure. Julian was professional, knowledgeable, and genuinely cared about helping me find the right vehicle. I never felt pressured or taken advantage of—just supported every step of the way. The entire process was...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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This partnership began with a recommendation from JT at MB of Alexandria Julian was friendly professional and on top of everything else we needed. May from financing was a pleasure as well I would recommend dealership to anyone they’ll take care of you. You won’t be disappointed!!!

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The dealership is amazing! Great waiting lounge and other amenities. Service was friendly and accommodating!

Dealer Replied: Hi Cynthia, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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Very courteous, friendly and respectful. Clean facilities and top notch service. Edward and Renee we extremely helpful

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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Edward Moore made YET ANOTHER customer interaction meaningful and MEMORABLE! The sale would not have been made without his knowledge of both the product and the financing options available through Mercedes Benz!

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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Lovence is the real deal. I was looking for a specific car that they had in stock. Lovence was the first person in the dealership and responded to my online inquiry right away, which is why the car is now in my driveway. Fun, hardworking, clear communicator, and zero games. I am in sales myself and...

Dealer Replied: Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Always exceptional service from Edward Moore! He consistently goes above and beyond, and I’m incredibly thankful for his dedication. Professional, courteous, and with hospitality that’s truly unmatched — Edward sets the standard. Honorable mention to Brad as well — you helped make it all happen....

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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The dealership has exceptional customer service. My service professional is Juan Ayala and he is extraordinary!

Dealer Replied: Hi Roslyn, thank you for your kind words! We are thrilled to hear that Juan Ayala has delivered extraordinary service. We appreciate your support and look forward to serving you again.

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This was my first time at this dealership for service and I must say 5 start service! Tonny Wambugu My Service Advisor was great and very knowledgeable about the service that was due and assisted me with the process. I will definitely recommend this Mercedes dealership to anyone who is looking to...

Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

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Excellent Customer Service. Very friendly, positive , and kind staff members.I highly recommend this place.

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Mr Chevist was so helpful, especially as first time Mercedes users. He took time to explain details to our understanding. He even offered to give us help whenever we’re in need at the Mercedes Benz branch at Silver Spring.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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It was very professional, friendly, courteous and clean. It has a wide variety of cars to chose from

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Direct and to the point. Everyone is professional and courteous from the greeting to the closing.

Dealer Replied: Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Promptly greeted with a smile when we entered the showroom. Hospitality was pleasant and calm atmosphere.

Dealer Replied: Hi Jallen, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Chevist Mitchell and the entire MB team provided exceptional service. I’ve never had such a detailed presentation of a vehicle - Chevist was incredibly knowledgeable, patient and low-pressure. The rest of the team - from finance, to service - were also exceptional.

Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Cliff has been great! When we first walked in the door of the dealership he was helpful, straight forward and made us felt at ease during the entire process. We ended up purchasing a car that day and have loved our choice.

Dealer Replied: Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I had an amazing experience today. Cliff was an amazing sales man and his customer service is 10/10. I will definitely recommend him.

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Take care!

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I don’t know how many people can say this, but MB of Silver Spring and Julian in particular have made the car buying experience a pleasure. Julian is professional, knowledgeable, and genuinely a great guy. I ended up with not just a new vehicle, but also a new friend.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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James was professional yet friendly and respectful.We were comfortably and felt right away that we were going to make a purchase as a result of talking to him. There was no pressure.

Dealer Replied: Hi, thank you so much for your feedback! James will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Edward was really caring and helpful. He made me feel comfortable with the process from start to finish.

Dealer Replied: Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

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I absolutely love Mercedes-Benz of Silver Spring, MD. This makes my fourth automobile purchase from this dealership. I’ve had the pleasure of being serviced by one of the best and knowledgeable salesmen Edward Moore for my last three purchases. He provides outstanding customer service to ensure he...

Dealer Replied: Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

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I absolutely love Mercedes-Benz of Silver Spring, MD!!! This makes my 4 automobile purchase.

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Chevist Mitchell provided us with excellent service. From start to finish the process of purchasing our new Mercedes was exceptional. We will return to Mercedes Benz of Silver Spring in 4 years. Lastly, we will definitely refer our friends and family.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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Julian and I shared our love for Pupusas. We hit it right off. Julian is exceptionally knowledgeable, funny, and a great person. He made the experience of buying my first Mercedes special by providing a white glove experience. This was a big purchase for me and I look forward to purchasing my future...

Dealer Replied: Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Ed is the MOST KNOWLEDGEABLE and patient salesman in the business! Well deserved of any and all bonus opportunities!!

Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Safe travels!

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I recently purchased a car and truly enjoyed the experience. The dealership made the process smooth, and my salesman was knowledgeable, attentive, and patient in answering all of my questions. I really appreciated the professionalism and the genuine effort to make sure I found the right vehicle....

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

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I bought my second car from this dealership recently; Celestine Lovence was the one I dealt with for my first car as well as my second car. He is very knowledgeable, personable and a very pleasant person to deal with; I’m very happy with the car I purchased. Renne Malcom has been very helpful to me...

Dealer Replied: Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

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I thoroughly enjoyed working with Mr. Edward Moore. He was incredibly kind, genuine, and helpful. He was an excellent salesperson, and I couldn’t ask for anyone better. He genuinely showed interest in his line of work and in his Customers

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Working with Chevist was outstanding. He listened to every detail and found a car best suited. I couldn’t be happier!

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

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Chevist Mitchell was fantastic to deal with. An awesome salesperson and genuine person. We will definitely refer friends to him for future sales.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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I reside in the my area,but I have know Chevis for me several years.We attend the same church.The Benz staff was great..I enjoyed the wonderful interaction with the staff. Thank you, you all have made to the purchaseing of my car quite nice.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Mr Chevist Mitchell was very nice and patient with me while I secured my funding . I would recommend him to everyone. Very Professional thanks

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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The service team is top notch especially, my service advisor Elio. Their approach to car service diagnostics, which includes pictures and videos, are outstanding!

Dealer Replied: Hi Emmanuel, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

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I had the absolute pleasure of working with Julian Chin at Mercedes-Benz of Silver Spring. He’s clearly a seasoned pro, and he is patient, knowledgeable, and very personable. Julian took the time during my test drive to walk me through the car’s features and explain the various packages in detail,...

Dealer Replied: Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

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Mr Edward was amazing. He was so encouraging and supportive throughout this process that I was nervous about. He was patient and explained everything to me. The team here at the Silver Spring Mercedes dealership are very pleasant and congratulatory. Very welcoming.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I took my car for a recall at Mercedes Benz Silver Spring , all the employees were very professional. I was provided with a car at the cost of the dealership. I was able to go to work. When my car was ready, I was called but I could not come as I work long shift. They worked with schedule, I...

Dealer Replied: Hello Brigitte, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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My wife and I worked with Julian Chin and May Shyne at Mercedes Benz Silver Spring. They expertly navigated us through our options at the tail end of our lease. Julian and May helped us lease a brand new vehicle with a deal even more favorable than our previous lease. They are both attentive,...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I had a great experience working with Mr Chevist Mitchell. He answered all of my questions with patience, and provided clear, information without being pushy. Thanks to Chevist Mitchell the process was smooth and stress-free. I would highly recommend him to anyone looking for excellent customer...

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Cliff was very helpful and attentive, he made our experience as if we were purchasing a car from our living room. Cliff explained the entire process in detail and went over all the options of the car with patients. If your purchasing in the near future I highly recommend Cliff as your salesperson.

Dealer Replied: Hi Brian, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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We were on a road trip passing through Maryland when the air-conditioning on our Mercedes stopped working on a 95 degree day. We stopped in this Mercedes dealership and spoke with Service Manager Tom Rodkey. Even though we are not a customer of this dealership, Tom saved the day! He was kind,...

Dealer Replied: Hi, thank you so much for your feedback! Tom will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Excellent service you are the best edward it was a pleasure doing business with you

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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It was our first time at Mercedes of Silver Spring and won’t be our last! Superb customer service from Edward Moore. We recommend you stop by to see for yourself.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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We walked in without an appointment. Edward greeted us right away. He took care of us and got us into a 2025 GLB 250 and even gave us what we wanted on our trade in. Couldn’t be more happy with the service.

Dealer Replied: Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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I waited almost 5 hours for repairs when I was originally told 1-2 hours. I understand that unforseeen things happen but should have been offered a loaner or a rental care at Merceds Benz expense. I did not appreciate that loaner cars are only offered if your car is a 2018 or newer model . When...

Dealer Replied: Wendell McDonald, Thank you for speaking with our Service and Parts Director, Adam Rew. We understand your frustration with the extended wait and transportation limitations, and we apologize for the inconvenience. As discussed, loaner vehicles are available only to vehicles still under factory warranty or CPO warranty and availability can be limited. While the lug bolts required replacement due to normal wear and tear, we were happy to cover the labor as a courtesy. We appreciate your continued business, and Adam is available directly at 301-679-4051 or arew@mileone.com should you need anything in the future. Thank you.

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I have not used Tonny at this dealership but he was my service advisor at the previous dealership at which he worked. We built a great relationship of trust. he never, ever tried to "over-sale" me and always gave me great advice. He is missed here. I know he will excel here as well. Thanks for...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Mr. Moore provided best Service ever! I am very happy with everything he did, Good job, well done!

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Chevist did a really awesome job of explaining everything to us and assisting us throughout the whole process.

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Had a really great experience at this dealership. The whole process was super easy and low-pressure, which I really appreciated. The person who helped me was awesome—super friendly, patient, and easy to talk to. They answered all my questions and made sure I felt comfortable every step of the way....

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I purchased a vehicle over 2 years ago from James McDonald and it was a very pleasant experience. I have reached out to James a number of times with questions, and he has always been available. I was stranded a few weeks ago in a parking garage and had to leave my vehicle over night because...

Dealer Replied: Carolyn, thank you so much for your feedback! James will be very happy to hear about your kind words and high star rating! Thank you so much for choosing Mercedes-Benz of Silver Spring as your first choice for service!

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I had an amazing experience at Mercedes-Benz of Silver Spring! Percy was absolutely fantastic and made the entire process smooth and stress-free. This was my first time visiting the dealership and also my first time buying a Mercedes, and Percy went above and beyond to ensure everything went...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

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I am from Saudi Arabia, here as a student and I was unfamiliar with th car purchasing process.Cliff showed outstanding professionalism and patience while answering all my questions, an I had many. It was a great first experience and I would highly recommend him as a sales associate.

Dealer Replied: Khalid, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Nice and reliable. Gave me all information about my Mercedes GLC 300. I will come again for services.

Dealer Replied: Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

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Chevist was great and was able to take us around and look at cars before they were on the lot until we found the one. Overall it was great customer service.

Dealer Replied: Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

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Cliff did a great job showing me my options and providing the best service possible. I would highly recommend Cliff as a sales advisor.

Dealer Replied: Hi Jeanne, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Julian Chin was extremely experienced, patient, and fun to talk with. He guided me smoothly through the entire purchase—thanks to his invaluable assistance and support!

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Cliff was kind & found me the right car. He took time to show features. T

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I am pleased to express my appreciation to the team especially to Mr Edward Moore who made our time at the dealership pleasant. Mr Moore was meticulously and detailed centered all that to have us rejoice at the end of the day. Both my dad and myself came out satisfied thanks to the Mercedes team of...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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I felt welcomed and the service I received was outstanding. Mr Mitchell was helpful, knowledgeable.

Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

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Service was prompt and professional. My service agent Juan was quite courteous and knowledgeable. He clearly explained everything. It was a pleasure to deal with him.

Dealer Replied: Hi Sylvia, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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Julian Chin provided me with five star sale services. I would recommend Mercedes-Benz of Silver Spring to my business partners.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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The customer service Chevist Mitchell gave me was spectacular. I just had a total loss and he got me into a new vehicle instantly. He took his time to go through their inventory for the vehicle I was looking for. He took his time to explain the packages each vehicle had. If I keep going, I can...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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My experience was great, I would recommend this place to a friend. My next car purchase will be from this dealership. The repairs on my vehicle were awesome.

Dealer Replied: Patrick, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Chevist is the best, he helped us in securing best deal. We are extremely happy with overall experience.

Dealer Replied: Hi Surya, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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Chevist Mitchell helped me buy my first Mercedes and I could not have had a better experience! He made the process seamless and made me feel so comfortable in the buying process!

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Mr Moore very professional Great & Friendly very personable very comfortable to work with. Just an awsome dude, enjoyed meeting Mr Moore.

Dealer Replied: Hi John, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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Best dealership in the area the salesman are very knowledgeable of the vehicles. Very patient.

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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I had a wonderful experience at Mercedes-Benz of Silver Spring, and I want to give a special shout-out to Chevist, who made the entire process smooth, professional, and enjoyable. From the moment I walked in, Chevist was welcoming, knowledgeable, and attentive. He took the time to understand what I...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I had a very pleasant experience purchasing my new car from Mercedes Benz in Silver Spring. Julian, my salesman, was exceptional, helped me with all the features I wanted and gave me the best deal. Julian is extremely professional and very delightful to work with. Needless to say, I am thrilled with...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Cliff was beyond amazing, made the experience very welcoming and smooth. We were always made aware of any updates that were happening. Had a great attitude and made sure we understood everything. Definitely was someone great to have and would go back again!!

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Excellent service from Cliff and Brad—professional, knowledgeable, and made the entire Mercedes experience seamless.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Thank you so much Chevist Mitchell for making my car-buying experience smooth, stress-free, and genuinely enjoyable. Your professionalism, honesty, and patience really stood out, and I couldn’t be happier with my new car. It’s clear you care about your customers, and it made all the difference. I...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I had a great experience, Mr.Edward Moore was nothing but amazing the silver spring team was very helpful!

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I'd like to extend a special thanks to Julian Chin for his outstanding professionalism and for securing a fantastic deal on my new GLE 450. The entire buying process was seamless.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Although this dealer and I were not able to come to terms, I was treated politely and respectfully. The consultant "Papa" was the perfect professional. I will not hesitate to visit again when I'm looking for another MB. I ended up finding a better car and deal at another dealer. It was a matter of...

Dealer Replied: Nyman, Thank you for your kind words and for considering Mercedes-Benz of Silver Spring during your car shopping journey. We’re happy to hear you found your perfect car and hope we can be of service in the future.

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Another great experience at Mercedes Benz of Silver Spring I recently purchased a Glc300 coupe and had a fantastic experience. Ed was truly outstanding, he took the time to help me find the right car, even though I wasn’t the easiest client to please. He was always friendly and on time for every...

Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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Friendly customer service, knowledgeable about product. Was able to get me out same day quickly.

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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I recently purchased a GLS 450 and had an outstanding experience at Mercedes-Benz of Silver Spring. From start to finish, the level of service was exceptional. I want to give a special shout-out to Chevist Mitchell, May Shine, and Carlos Arias. They went above and beyond to make the process smooth,...

Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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Ed Moore was unbelievable in helping me negotiate a great deal on my new CLE AMG 53 Mercedes-Benz. I am absolutely in love with it.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Working with Cliff was a fantastic experience. He is very knowledgeable, patient, and exceeded our expectations.

Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Please don't hesitate to reach out if there's anything additional we can do for you.

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Cliff understood immediately that I had done my homework and knew what I wanted, and he focused in on finding the right car for me. Couldn't be happier with what he delivered! He knew the car well, and walked thru the features at a pace that was appropriate. I had entered all my info online and...

Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Please don't hesitate to reach out if there's anything additional we can do for you.

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Cliff is really amazing and patient, he was really thinking from our perspectives and did the best. Highly recommended!!

Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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