If you are looking to buy a Mercedes-Benz, do yourself a favor and ask for Mr. Chevist Mitchell. This was my third time buying a vehicle from this dealership, but it was my first time working with Mr. Mitchell, and he made an incredible impression. He is genuinely sincere, funny, and had a wonderful...

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I just bought my third Mercedes from this dealership, and once again, the experience was top-notch. Salesperson Chevist Mitchell and his manager, Carlos Arias, were extremely professional, transparent, and easy to deal with from start to finish. Buying a car can often feel stressful, but they made...

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The experience with Edward Moore in Sales is so great … this is our 3rd new car bought there!

Dealer Replied: Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I walked into Mercedes-Benz of Silver Spring on a Saturday afternoon and Julian Chin immediately met me at the welcome counter. I had a good idea what I wanted and Julian was an absolute pleasure to work with. He was personable and professional, answered all my questions, and followed up off-hours...

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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I bought my car at MB of Silver Spring in 2018, and I have depended on the team there to keep it running as a Mercedes should. Always friendly and easy to work with.

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I took the day off work on Friday to go look at a 2025 Lexus NX350h the 4k miles on it. We worked with Elaina, who was entirely pleasant. My husband and I had done our research prior to driving 23 miles to look at the car and knew what our out the door number would need to be to make the deal work....

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I had an excellent buying experience with Julian Chin from start to finish, including the registration hiccup (not Julian's fault...lol). Julian was very professional and knowledgeable about the GLC 300 and even added a few known tips about the vehicle. He respected my time and answered every...

Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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I had the pleasure of working with Julian Chin at the Silver Springs Mercedes-Benz dealership. Julian was extremely helpful, efficient, knowledgeable and friendly. He went above and beyond to be sure my purchase was smooth and successful. If you're in search for a car then ask for Julian Chin you...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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Edward Moore is an exceptional sales representative. My experience was 100% satisfied I will highly recommend him. This is my 4th vehicle purchased with him. We traveled from Atlanta Georgia to do business with him.

Dealer Replied: Hello Dee, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Julian Chin has been a phenomenal sales person in our acquisition of the 2023 Mercedes EQE.350. I was impressed with how quickly our process of purchase has been. I would highly recommend Julian to my friends and family.

Dealer Replied: Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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Edward Moore is an excellent sales representative. He was so helpful, knowledgeable, kind and patient. He made sure I left the dealership happy with my new GLC 300. I will recommend him to others and definitely will work with him again in the future. Please ask for Edward Moore the next time you...

Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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I would strongly recommend taking your business elsewhere. Unfortunately, my experience dealing with Keith was extremely disappointing and unprofessional. While trying to purchase a $200,000 vehicle, I was repeatedly given the runaround, had significant amounts of my time wasted, and ultimately...

Dealer Replied: Abdullahzafar, Thank you for sharing your feedback. We’re sorry the transaction did not come together and that you left feeling frustrated. We do want to clarify that the primary point of disagreement was the price of the vehicle. The particular Mercedes-Benz model you were seeking to purchase is in very high demand, and throughout our discussions, we were clear and consistent about the price and terms we were prepared to offer. You requested additional consideration on the price, and ultimately, we were unable to reach an agreement. We respect that every customer has a price and set of terms that work for them, just as we have a responsibility to price our vehicles appropriately based on demand, availability, and market conditions. Unfortunately, in this case, we were simply too far apart to complete the transaction. We do not believe that declining a requested discount represents a broken commitment or a lack of professionalism. Keith and our sales team made every effort to communicate our position clearly and work toward a transaction while remaining consistent with the terms we had presented. We regret that we were unable to reach an agreement and wish you the best moving forward. Should you like to discuss this further, please feel free to reach out to our General Manager, Noah Greaney, at 301.890.7658 or ngreaney@mileone.com. Thank you.

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Edward Moore was fantastic to work with. He was knowledgeable about the product, answered all my questions, and helped me make the right decision. On top of that, he has a great personality that made the entire experience enjoyable. I highly recommend working with him!

Dealer Replied: Olayinka, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I had an excellent experience at this dealership. Chevist Mitchell was attentive, patient and very knowledgeable. He made sure all my questions were answered even after the sale. He wasn't pushy and gave honest advice when asked. I felt like he was truly trying to help me find the right car and not...

Dealer Replied: Hi Tola, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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Julian was amazing from the first phone call. He made the process smooth and easy. I got exactly want I wanted even down to the price, I’m so thankful for him and his hard work and great customer service.

Dealer Replied: Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Everything was fast and easy and I’m so happy I got what I wanted.

Dealer Replied: Hi, thank you for your feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I just moved to the USA and Julian Chin helped Me buy my first car. He was great, very responsive and transparent. I am very happy and highly recommend the dealer.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Julian was extremely professional, responsive, kind and delivered on everything I asked of him throughout the entire car process. He provided options and through outside of the box to make my car deal possible. Once we agreed on the price I was in and out of the dealership within an hour. I will be...

Dealer Replied: Stephanie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I truly appreciate Edward for his patience and for working to earn my business without ever making me feel pressured. His approach made what is often a stressful experience enjoyable. If you're looking for someone who is knowledgeable and committed to exceptional customer service, I highly...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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Chevist was great! I have brought 3 cars from the Silver Spring dealership and they are outstanding! Shout out to Keith and Mae!

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I had a great experience working with Julian Chin at Silver Spring Mercedes. He was easy to work with, down-to-earth, and always available whenever I had questions. He kept me updated throughout the entire process with information about the cars I was interested in and was completely transparent...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Great. On time. All repairs were covered under warranty and under the maintenance plan. Highly recommend the their service and sales department. Buying was also very easy.

Dealer Replied: Hello Gregory, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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As a new resident of the area, I recently visited a Mercedes-Benz dealership to inquire about their services for my three vehicles: an E500, a G63, and my wife’s SL. Unfortunately, my experience with the dealership was marred by the unprofessional demeanor of the employee, Robert Marr. Marr’s...

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Julian Chin made our buying and trade-in experience so pleasant. We appreciate his friendliness and commitment to a great customer encounter. Would definitely recommend him.

Dealer Replied: Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. We want all our customers to feel this way when leaving our dealership!

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My experience at Mercedes- Benz of Silver Spring was exceptional! I cannot thank or recommend Edward Moore enough. He is a first class individual that truly cares about your needs and finding the right car for you. He goes above and beyond to ensure my experience was exceptional. The dealership...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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Mr Cliff Frazier is one of the nicest human being i have EVER met. He was so professional, knowledgeable, friendly, educative. I'll definitely come to him again and again for my next car and also will refer my friends and family members to him as well. He's so great in what he does.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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Mr. Moore was patient, delightful and truly accommodating throughout my MB E350 purchase. His professionalism and pleasant demeanor made the entire experience exceptional. We'll seek him out should we choose to buy another MB.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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Scot is always pleasant and helpful, but really came through when my car developed an issue when driving home, last week. He went above and beyond to help. Thank you for understanding the circumstances of the day and relieving some of the stress, Scot

Dealer Replied: Hi, thank you so much for your feedback! Scot will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Sales, Management and Finance personnel I dealt with were very courteous, efficient and extremely professional, Mr Chevist Mitchell in particular was very helpful in walking us through and providing an in-depth and thorough demonstration of all the vehicles features of the vehicle not only at the...

Dealer Replied: Hi Ferhad, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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I bought my first Mercedes Benz at Herb Gordon in 1976. This dealership provides customers with dignity, respect and quality services.

Dealer Replied: Hi, thank you for your support! We're happy we could help. Safe travels!

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From start to finish, Julian Chin was absolutely fantastic. Took care of every detail and made the entire process very easy. Never had a better experience

Dealer Replied: Hi Sean, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Best experience I could have imagined! Julian Chin was professional, knowledgeable and made everything run smooth. I don't think I could've asked for a better salesman. He even thru in two Mercedes Benz Yeti cups because I liked them! Would definitely recommend you go to MB of SP if you are in...

Dealer Replied: Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I had an amazing experience at this dealership. I worked directly with Mr.Chevist Mitchell. He was kind and knowledgeable. I will absolutely be referring anyone I can to him!

Dealer Replied: Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Julian was great and made the process easy! We drove from New Jersey and he was able to get us all the information prior to making the trip!

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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Had the pleasure completing a sales transaction with Julian Chin in sales as a customer. Has 25 years experience and in motivated, flexible with his schedule and knowledgeable on the products and services at Mile One and Mercedes-Benz USA. Our particular purchase transaction was outstanding and...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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Cliff was amazing from the initial phone conversation, to meeting at the dealership, test drive, and the entire buying process.

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Silver spring mercedes bens is one of the best car dealership l had the pleasure of with.

Dealer Replied: Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Julian Chin made buying my car an absolute pleasure. He was transparent, patient, and incredibly knowledgeable, walking me through every option without any pressure. Unlike typical car salespeople, Julian focused on finding the right fit for my needs and budget, not just making a sale. The paperwork...

Dealer Replied: Hi, thank you so much for your feedback! Julian will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Working Julian was fine. I was disappointed that they did nothing to help with replacing the battery after two days total cost $179 for the battery. The car was five years old with 2500 miles.

Dealer Replied: Jim Patton, Thank you for your feedback and for your kind words about working with Julian. We also appreciate you taking the time to speak with us so we could address your concerns. If you would like to discuss anything further, please reach out to our General Manger, Jim Elefantis, directly at 301-890-7658 or jelefantis@mileone.com.

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Cliff was a great help, as soon as we arrived at the dealership he greeted us with a smile.

Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

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We had just great experiences So we end up buying 2 cars. great job julian chin

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I had an outstanding experience working with Chevist Mitchell at Mercedes-Benz of Silver Spring. Buying a car can sometimes feel stressful or rushed, but Chevist made the entire process enjoyable, professional, and genuinely personal from start to finish. He was knowledgeable, patient, and took the...

Dealer Replied: Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

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Edward is awesome! I have never felt pressured or that he was putting me in a bad deal. Amazingly, I trust him.

Dealer Replied: Hello, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Amazing and awesome service. Cliff is the best in here! Will miss the crew!! Always a pleasure

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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This dealership is not close to my home but their superior costumer service and response made me take a leap to trust them.

Dealer Replied: Hi, thanks for your review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I recently had an outstanding experience with Mercedes Benz and I couldn’t be more impressed. From the moment I walked into the dealership I was treated with professionalism courtesy and genuine care. Chemist was knowledgeable patient and took the time to answer all of my questions without any...

Dealer Replied: Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Julian Chin was very helpful and knowledgeable. Everything went smoothly. I highly recommend this location.

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Ed is very knowledgeable and provided me with and excellent experience buying my first Mercedes.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Edward was professional and full of wisdom as it pertains to the Mercedes automobile brand. He was pleasant, welcoming and very patient with me. Should I know of anyone looking to purchase a Benz I will recommend Edward Moore.

Dealer Replied: Hi, thank you so much for your feedback! Edward will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Nice service. Chevist was very knowledgeable and answered all our questions. We appreciate his professionalism.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Elio and Tom in service are excellent. Informative, professional, and caring. They are always there eith a smile when I have a concern.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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I had an amazing experience working with Julian Chin on the purchase of my C300. Julian communication and follow up from beginning to end was outstanding. I would highly recommend purchasing your vehicle from Mercedes Benz of Silver Spring and working with Julian and their professional team.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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Oh Chevist!!! Despite his age, he provided top notch service to me and my family. I will never forget how calm and patient he was from the day we went in for a tour up until purchase date! Also very detailed in explaining everything I needed to know. With him, you’d have the very best experience....

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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My overall experience was great. I told Mr. Mitchell what I wanted, he found it for me and had it ready when I arrived. I will definitely be purchasing from here again.

Dealer Replied: Hello Karen, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

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I had an excellent experience working with Cliff Frazier at Mercedes-Benz of Silver Spring! Based on previous experiences at other dealerships, I came in expecting a stressful process, but instead, the experience was transparent, smooth, and genuinely enjoyable from start to finish. Cliff was...

Dealer Replied: Hi Erika, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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Edward Moore is a consummate professional. He’s very polite and does not pressure you into a deal, I come to Edward whenever I am in the market for a new car.

Dealer Replied: Hi Rosslyny, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I just purchased a car from Mercedes-Benz of Silver Spring on May 21st, 2026. Julian Chin was my salesperson. He was amazing from start to the finish line! Very polite, caring and most of all helped me in my overall selection!!! Highly recommended.......

Dealer Replied: Hi, thank you for your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Outstanding staff, transparent pricing and exceptional service made my Lexus NX 350 purchase experience stress-free

Dealer Replied: Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Wonderful customer service, Cliff our rep stayed extra late to ensure we got the exact car we wanted. We so appreciate him and his team! This is where we will be back to buy our next Mercedes!

Dealer Replied: Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

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Best car dealer I have been deal with and will recommend it to our friends who consider to by a new car

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Great experience at Mercedes Benz in silver spring. Edward Moore was friendly, knowledgeable and helpful. And made the entire process smooth and easy.

Dealer Replied: Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

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Knowledgeable, personable and great to work with. Mr. McDonald listened to my questions and concerns and addressed them appropriately making for a smooth transaction.

Dealer Replied: Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

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I had an absolutely wonderful experience working with James McDonald at Mercedes-Benz! From the moment we walked in, he was professional, knowledgeable, and incredibly attentive. James truly goes above and beyond to make sure his customers feel comfortable and confident in their decisions. What...

Dealer Replied: Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

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Edward more is a top quality guy. He’s not a pusher and is very patient which is very much appreciated in the sales word. Ed’s honest and professional and above all a man of his word. This is the second time we’ve purchased a vehicle from him and assure you it will not be the last.

Dealer Replied: Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

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I had an absolutely wonderful experience working with James McDonald at Mercedes-Benz! From the moment we walked in, he was professional, knowledgeable, and incredibly attentive. James truly goes above and beyond to make sure his customers feel comfortable and confident in their decisions. What...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Julian was amazing. Definitely the red carpet service! Catering not only to my wants/needs but also accommodating my child’s bored-ness! I got exactly what I wanted and an amazing deal! Whole experience was great!

Dealer Replied: Hello Neoshi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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The worst. Marcelo tried to sell me a car that the dealership did not have. Not only did he provide me with lies about pricing, he almost had me running to see a vehicle that did not exist. When I said I was ready to purchase, he came up with multiple excuses about why he could not sell me the...

Dealer Replied: steven12984, thank you for your feedback. We take your concerns very seriously and appreciate the opportunity to address them. Our company operates several Mercedes-Benz stores throughout the Baltimore/DC metro area, and our new vehicle inventory is shared between locations and online. In this instance, the vehicle you inquired about was located at one of our sister stores. By the time you and Marcelo finalized pricing and we confirmed availability with that location, the vehicle had unfortunately already been sold to another customer. With today’s demand, and the limited availability of the vehicle you chose, it’s not uncommon that we have multiple customers pursuing the same vehicle at the same time, and we sincerely apologize that we were unable to secure this one for you. We would be more than happy to assist in locating a comparable vehicle and encourage you to reach out to our General Sales Manager, Keith Nichols, at your convenience to further discuss available options. He can be reached at 301-679-4887 or via email at knichols@mileone.com.

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Everyone’s very professional, attentive and informative. I would definitely recommend this location. it was very clean.

Dealer Replied: Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Everyone’s very professional and very informative. I enjoyed my visit there and will definitely recommend them.

Dealer Replied: Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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The words I have to express my gratitude to Julian Chin, and May Shyne are far beyond what I can type. However I’m going to try to lay it out simple— these two are the All-star team when it comes to putting you in your dream car! They’ve been nothing less than exceptional and their professionalism...

Dealer Replied: Hi Myra, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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Julian Chin is a fantastic salesman - he made the process very efficient - listened to my requests and exceeded all of my expectations. If you are in the market for a Benz go see Julian he will take great care of you.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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Shopping at Mercedes Benz of Silver spring was one of the best decisions made for the new year! Working with Mr. Julian Chin was nothing short of amazing he really made the experience easy and well worth it. I’ve shopped around with many dealers and have ran across none like Julian! He got us in...

Dealer Replied: Myra, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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My salesperson Julian Chin was so awesome he was very open and honest with everything which made me feel very comfortable. I will definitely reefer anyone that I know that plans to purchase a Mercedes-Benz to go to Mercedes-Benz of Silver Spring to see Julian Chin.

Dealer Replied: Hi Marley, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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It was the best experience with Mr Edward he answered all our questions and explained everything about the car.

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Excellent customer service! I’m satisfied with everything :) Cliff was very professional, helpful and great! Thank you!

Dealer Replied: Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Safe travels!

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I appreciation Julian Chin for his dedication and knowledge of Mercedes Benz automotive. Job well done Julian. **Outstanding work**

Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

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Edward was very patient, knowledgeable and helpful car sales man. I was very worried that when going in that the sales person was going to be to pushy. But I’m very happy that Edward was the one to sell me on this car. Will do busy again with them.

Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

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James McDonald is the best Sales Representative I have ever encountered. He is highly professional, knowledgeable, considerate, patient, reasonable, and customer-friendly. He is a joy to work with.

Dealer Replied: Hi Mary, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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For consostency, my Advisor Elio ensures my car is worked on by the same technician.

Dealer Replied: Hi Belle, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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We had a very wonderful buying experience at Mercedes-Benz of Silver Spring thanks to our sales advisor ***JULIAN CHIN*** From the time we spoke on the phone to the time of picking up our vehicle we had an enjoyable time. It is employees like Julian Chin that make customers coming back. He was...

Dealer Replied: Hi Sam, thank you so much for your feedback! Julian will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Julian Chin was an amazing sales advisor. He is honest and always available to answer your questions. He made our entire experience a great one to remember. My wife is very happy with the car and you know what they say, HAPPY WIFE HAPPY LIFE. Thanks Julian for being very HONEST with us and no...

Dealer Replied: Hi Sam, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Excellent service and assistance from Sales Consult, Mr. Edward Moore. Provide information and explained vehicle functions during test drive.

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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One of the best car purchasing experiences ever. I originally purchased a Mercedes from Carmax that I had to return. Cliff sent me my paperwork via email and picked me up at my residence to drive me to the dealership for my new purchase. If your in the market, be sure to see Cliff Frazier

Dealer Replied: Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional questions about your vehicle, we will be more than happy to assist you! Safe travels!

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Great customer service experience during my buying process. Highly recommend the dealership and Chevist Mitchell

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Carlos and Chevist were super professional, friendly and knowledgeable about the vehicle I purchased. They were very helpful in explaining the car and its service record and what to expect. Dorit was a superstar in helping me with my financing. My whole experience was pleasant and professional.

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I had a wonderful experience working with James at Mercedes-Benz of Silver Spring. He truly went above and beyond to make sure I was completely satisfied. James is very knowledgeable, professional, and genuinely pleasant to work with. He made the entire car-buying process smooth and stress-free,...

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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I had a wonderful experience my second time around working with Chevist! I didn’t even know what car I wanted until he was able to find the perfect one for me.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Mr Moore is one of the nicest and skilled car sales person , who I have ever seen . I would definitely come back .

Dealer Replied: Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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Omg! Words alone can not expressess how much I appreciate the salesperson Edward. He explained to me about the entire car how it's work. He has a very good sense of humor. I can't wait to bring my friends and family members to get a Benz… Edward pls keep up you the good attitude with everything that...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Julian Chin was one xxxx of a salesman! His indifference was out the line and well informed! His urgency and understanding my situation got me make the same day decisions just like that. Took us about 4 hrs from the time i called him to get to the dealership, pick up the car and on my way home! He...

Dealer Replied: Hi Yeasin, thank you for your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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Mr.Chin was so patient with me! He helped me buy my first vehicle and was soo kind and helpful! For two weeks i had beeen running into some issues with getting things ready but he stood by and helped me throughout the way! Amazing guy!

Dealer Replied: Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Mr. Edward Moore, Sales & Leasing Consultant, provided excellent sales assistance, answered our questions, and was very helpful, including the test drive of the Mercedes-Benz GLC 300. Mr. Moore did an outstanding job representing Mercedes-Benz of Silver Spring.

Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I am very impressed with the sales person Mr. Chevist Mitchell. When we went for a test drive, he gladly agreed to let us drive a Mercedes EQE, EQS and also a Plugin Hybrite version without even knowing if we would make a decision to buy a car from him on that day. He also took time and patiently...

Dealer Replied: Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Mr Edward Moore is very professional and knowledgeable . He’s is very helpful, patient and kind . I had a pleasure working with him & I will continue to work with him everytime when come and get a new car ..

Dealer Replied: Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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If you are looking for an AMAZING CAR BUYING EXPERIENCE, from start to finish, you must rush over to Mercedes Benz, Silver Spring and ask for Celestine Lovence. Celestine’s patience, professionalism, hospitality and showmanship is UNMATCHED! I was in and out well under 2hrs. The paperwork process...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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I had a very disappointing experience with the service advisor, Greg Andre. Unfortunately, this was one of the worst service experiences I’ve had. Greg consistently appeared disengaged—often on the phone or in private conversations—and did not make an effort to greet or acknowledge customers....

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Just finished the 100K mile service on my 2017 GLC. It was quick, efficient and went pretty much as expected. Technician recommended a couple other small additions to the areas included in the 100K service. Good call.

Dealer Replied: Hi William, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Outstanding experience—professional staff, smooth process, transparent pricing, and exceptional customer care. Truly made buying a car enjoyable and stress-free.

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I want to take a moment to recognize May, the finance manager, who was absolutely amazing throughout the process. She made what is usually the most stressful part of purchasing a vehicle feel smooth, clear, and reassuring. May was incredibly knowledgeable, patient, and transparent. She took the...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Renee Malcolm-very nice, knowledgable, going above & beyond for the customer, Thank you for the excellent service! It was pleasure doing business with you.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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We were getting second lease for our vehicle as mileage in the first lease was getting over the allowance. I wanted to take a moment to express my appreciation for Julian Chin and the outstanding service provided during our recent Mercedes lease renewal. Julian made the entire process incredibly...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I have been with this dealership since I moved to Maryland in 2024. I brought my 2021 GLC here for service then and was very impressed. When it was time to trade in my car, I contacted them. Very pleasant experience. Julian Chin was fantastic in managing my purchase. Knowledgeable, kind and...

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Julian Chin was excellent to work with. He explained everything about the vehicle I wanted to purchase and even sent me videos for an overview of the vehicle. Very professional!

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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Edward is an outstanding salesman, who truly helped to find the car and service that I was looking for. Edward and Jay are truly amazing. The dealer is excellent and would recommend to everyone. Thanks much Edward for helping me this second time. Appreciate it very much!!!

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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I must say, Mr. Chevist Mitchell is a great sales person. He was very patient with us, explaining every detail of the EQE model that we test drove with him. We wanted to drive all Mercedes EV SUV models (EQE and EQS) and also a Plugin version to make the most appropriate decision for our family. ...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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I had a great experience working with Cecil. This was my second time purchasing from this dealership, and the process was smooth from start to finish. Cecil kept excellent communication throughout—not just at the beginning, but even after the purchase. I also felt I received a fair deal. Highly...

Dealer Replied: Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. Our team is available should you require any extra help.

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Edward is an outstanding salesperson who truly helped me find the car and service I was looking for. Jay is also an excellent manager who worked with me to secure an affordable price and financing. They are both truly amazing!

Dealer Replied: Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. Our team is available should you require any extra help.

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My man julian, made picking a car a lot easier and gave me game on Mercedes Benz’s in general highly recommend

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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The sales department went well and above all of my requirements for buying a new car.

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Very friendly, Very well equipped with lots of cars to choose from. Mr. Moore is very well knowledgeable.

Dealer Replied: Hello, thank you so much for your feedback! Moore will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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Very friendly, very well equipped with lots of car to choose from. Mr. Moore is well knowledgeable salesperson.

Dealer Replied: Hello, thank you so much for your feedback! Moore will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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I had an outstanding experience working with Marcelo Via at Mercedes-Benz of Silver Spring. Marcelo is truly one of the best sales professionals I have worked with. We purchased our 2022 Mercedes-Benz GLS 450 from him last year and recently returned to purchase a 2026 Mercedes-AMG C43. That alone...

Dealer Replied: Hello, thank you so much for your feedback! Marcelo will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I had an outstanding experience purchasing my Mercedes AMG C43 at Mercedes-Benz of Silver Spring thanks to Keith Nichols. From the beginning to the end of the process, Keith truly went above and beyond to make sure we were completely satisfied with our purchase. Buying a car can sometimes feel...

Dealer Replied: Hello, thank you so much for your feedback! Keith will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I had an excellent experience at Mercedes-Benz of Silver Spring thanks to Service Manager Tom Rodkey. He truly went above and beyond to make sure my concerns were addressed and that my service experience was smooth from start to finish. What really stood out to me was how attentive and professional...

Dealer Replied: JSingh, thank you for taking the time to leave a review! We appreciate your positive feedback and are happy to hear about your wonderful experience with Tom! If you have any additional feedback you’d like to share, please reach out to our General Manager, Jim Elefantis, at 301-890-7658 or jelefantis@mileone.com. Thank you!

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The best salesman ever. I recommend hom to all who come over here to buy a MB. Has the patience to attend to all your needs

Dealer Replied: Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

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I received excellent customer support from Mr King Lenore. He has great customer service skills.

Dealer Replied: Hi Willie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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I would like to sincerely thank Chevist, a sales representative at Mercedes-Benz of Silver Spring, VA, for his outstanding service. He took the time to explain everything clearly and made sure I understood every detail during my purchase. Chevist followed up closely and supported me throughout the...

Dealer Replied: Mirghani, Congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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Extremely happy with my experience purchasing my vehicle Mr Lenoir was very helpful and knowledgeable of the vehicle I wanted he was vet patient and gave me confidence in decision to make my deal.

Dealer Replied: Eday, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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I want to express my sincere thanks to the highly professional , courteous and overall excellent service recieved durning the process of purchasing my Mercedes from Mr. Edward Moore. Mr. Moore was the perfect salesperson for me. Patient, good listener, very knowledgeable of the product , no...

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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Amazing service and experience recommend checking this place out and looking at their inventory out.

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

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Julian Chin is a professional and he was so helpful during the process of obtaining our vehicle. The process went smooth and straightforward

Dealer Replied: Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!

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Chevist Mitchell was very helpful and facilitated an easy out of state purchase. He was very thoughtful, proactive, and transparent. He did things that would help me without me having to ask (sending a video walkthrough of the car, making sure the car was fully charged for my long drive home, etc.)...

Dealer Replied: Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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The Mercedes Benz of Silver Spring dealership with Julian Chin as our Sales Consultant was a very pleasant experience. Julian was very knowledgeable about the GLA250 my wife purchased. He demonstrated great proffesionalism treated us first class customers. He made purchasing our 2025 GLA250 a...

Dealer Replied: Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Mr. Edward Moore is very polite and professional person . I am glad to work with him .

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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Julian Chin is kind and very much helpful to me. I am so grateful for his assistance

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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Excellent customer service, no pressure, and a smooth transaction—couldn’t have asked for better.

Consumer Replied: My experience at Mercedes-Benz of Silver Spring was outstanding thanks to Edward Moore. He was honest, professional, and genuinely cared about helping me find the right vehicle. There was zero pressure — just excellent service and clear communication throughout. I’m beyond happy with my purchase and would absolutely recommend both the dealership and Edward!

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Mr. Moore was a pleasure to work with in purchasing the 2025 GLE 350 from Mercedes of Silver Spring. He was very professional throughout the process and personable in completing the sale and providing information each step of the way. He is very knowledgeable about all the various features of the...

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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Mr Edward was amazing with helping me transfer negative equity to a new car. I would recommend working with Mr Edward anytime.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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Cliff was very knowledgeable, professional and personable!! He made my first purchase with Mercedes an amazing experience.

Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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We had an amazing experience working with Julian and Brad while picking out our new car. From the very beginning, they were incredibly knowledgeable, patient, and truly took the time to answer all of our questions. What we appreciated most was that we never felt pressured at any point. Instead of...

Dealer Replied: Hi Juliana, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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Chevist was respectful and funny. He did a great job at giving genuine advice when it came to purchasing the car. Very knowledgeable of the cars.

Dealer Replied: Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Julian did a great job assisting me with turning in my lease early and getting a new vehicle. Excellent job!

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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I was very pleased with this experience and will not hesitate to recommend James and this dealership to do business.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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A week ago today I met with Chevist Mitchell to see if I wanted to upgrade my car to the 2026 version. I actually chose Chevist from the dealership website based on his great reviews. I was not disappointed when I met him last Friday. He went above and beyond to help me find the car I wanted so I...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Ed Moore and I have established a great relationship. He knows what I like and the price range I like to stay in. I came for serve, and ended up leaving with a newer and better car. He picked it out for me. When you have an experience car salesman who can do that, you've found a gem. That's the...

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

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I was please to have been added to asap appointment to get a auxiliary battery at a short time schedule /appointment which was needed to be replaced within a week.

Dealer Replied: Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

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Our sales consultant Julian Chin was patient, knowledgeable, and never pushy — he made the whole process stress-free. From the first handshake to driving off the lot, he made me feel confident in my choice. Thank you, Julian.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Customer service was execellent. Good job Cliff Frazier! Had some issues with my car connecting to my phone and he fixed it in minutes.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Cliff was amazing — I called early Tuesday morning about seeing a used 2022 Mazda CX-30 and he made himself available immediately for me to test drive the car. He took the time to walk around the car with me, including checking the trunk, confirming a spare tire was present, and trying the features...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Great service by Cliff Frazier. Very cool and respectful gentleman. I will definitely come back or refer others.

Dealer Replied: Hello Collins, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Cliff is Friendly and helpful. I am happy doing business with him. He was able to answer my questions about the suv.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Edward was great! He was courteous, professional, and pleasant. I appreciate his help in getting acclimated with my new car. Definitely would come back to him!

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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It was a pleasure working with Julian. He made the buying and financial process seem so easy, I would truly recommend Julian to anyone that I know who would like to purchase a car from Mercedes Benz of Silver Spring.

Dealer Replied: Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Buying a car can be very stressful! but on this rainy day i took a chance and got super lucky/ blessed ,because Mr. Mitchell was amazingly generous ,kind and just what i needed i thank you for making my experience so wonderful...you are the Best.....

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Great service and value for the money. Took my car in for scheduled service and was happy with the service received. Great customer service reps..

Dealer Replied: Hi Manny, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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This is our second purchase with Chevist. He is extremely thorough, professional and kind. Buying a car is normally a miserable experience for me. Chevist has given a totally different perspective. My husband and I both were very comfortable and will recommend him and Mercedes Benz of Silver...

Dealer Replied: Charkeena, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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Julian, Keith, and Dorit were amazing. They made the purchasing experience easy. Will definitely recommend this dealership.

Dealer Replied: Hi Josephine, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

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Chevist did a wonderful job throughout the sales process. He took time to walk us through the car features and helped set the car up.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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This is my second time buying from Cliff, and he’s made me feel right at home both times. He’s genuinely a pleasure to work with and made the whole process smooth and comfortable. Highly recommend working with him if you’re looking for a car!

Dealer Replied: Hi, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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Charlie Miller is the best salesman in the car business. Knowledgeable, honest and friendly. He takes care of you from beginning and beyond. He is my only option when buying a vehicle. He never made it feel like a sale and i’m grateful. If you want someone who has your best interest and puts your...

Dealer Replied: We want all our customers to feel this way when leaving our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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We were fortunate to be assigned to James McDonald as our salesperson back in October 2025. James greeted us warmly and asked very detailed questions to meet our purchase requirements. We were fortunate to take advantage of a Hybrid special which was ending on the same day. After several months of...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I had an outstanding experience purchasing my Mercedes-Benz GLC 300 with Chevist, and I can’t say enough positive things about my salesman. From the very beginning, he was professional, knowledgeable, and genuinely attentive to my needs. Chevist took the time to clearly explain the features of the...

Dealer Replied: Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Charlie Miller provided top-notch service from start to finish. He was patient, answered all my questions thoroughly, and never made me feel pressured. Charlie provided a consistently professional and high-quality experience throughout the purchasing process. He was knowledgeable, responsive, and...

Dealer Replied: Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I had a wonderful experience working with Chevist when purchasing my Mercedes GLB. He was professional, personable, and made the entire process smooth and stress-free. What stood out most was his understanding and patience while I had my 3-year-old son with me—he made sure we both felt comfortable...

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Always professional and no pressures. Chevist is the best to work with on all things.

Dealer Replied: Hi, thank you so much for your feedback! Chevist will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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James is truly awesome and is an asset to the extended Mercedes Benz community. I’ve purchased two cars from him and look forward to continuing my work with James!

Dealer Replied: Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Was extremely upfront, helpful, and attention to detail. Was a pleasurable experience, friendly, and no time wasted.

Dealer Replied: Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.

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I had a wonderful experience at Mercedes-Benz of Silver Spring. Chevist was incredibly patient and helpful throughout the process, especially since I had my 3-year-old son with me. He made the entire visit stress-free and ensured I felt comfortable every step of the way. The GLB 250 exceeded my...

Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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Service was experiential,Professional and knowledgeable Everyone from the front desk attendants, to the service representatives had great customer service support. They answered every question presented to them with accuracy. They also provided solutions if needed.

Dealer Replied: Hi Ruby, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.

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Everytime I come to this dealership weather to purchase a vehicle or receive service, I am treated like a Queen! WOW, amazing. They do quick amd accurate work! Thank you very much, very grateful ??

Dealer Replied: Hi Pamela, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

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It was super pleasant and a great experience. Chevist was extremely helpful and told us so much about the vehicles. The whole process was super smooth and everyone was super nice.

Dealer Replied: Hi David, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Cliff was exceptional to work with. Patient, knowledgeable and professional. I would definitely be back to work with him in the future

Consumer Replied: Mercedes Benz of silver spring provided exceptional service

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Chevist is simply the best! I came all the way from VA just to buy my cars with him in Silver Spring. His professionalism and kindness certainly makes a difference! Thank you Chevist for the excellent costumer service!

Dealer Replied: Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

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Amazing experience Julian is a a star! He felt us so comfortable with the process we got our car in 2 hours and sold the care at the same time.

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Mercedes-Benz of Silver Spring is a beautiful setting and store. The salesman that I worked with Chavis Mitchell was the sweetest most knowledgeable person I could have had to help me buy my car. I’m very grateful.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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I’m very happy to be able to purchase a new car 2026 GLC 300 Mercedes Benz THANKS FOR JULIAN CHIN . Julian is the best car salesman I've ever met, very professional and with a good sense of humor that makes you feel comfortable.

Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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This dealership makes you feel respected and appreciated. The space was the classy and the staff were attentive and professional.

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Formal complaint: Multiple problems experienced with this dealership, Mercedes Benz of Silver Spring's: I purchased a 2024, CLC 300 a few weeks ago I had a vehicle approximately nine days three of those days the vehicle was in the service of at the dealership trying to fix the cameras that kept...

Consumer Replied: The service at Mercedes-Benz and Silver Springs is horrible! I will not be going back there and I do not recommend anyone go there to buy a car. Keith Nichols put my family in danger knowingly given me false information about the car horn. He's not a mechanic he should've deferred to the service department or got someone from that department to check the horn but what he did was just "say anything" and send me back out on the road with no horn during the holiday season! Keith Nichols should be fired! Stay away!!!

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Multiple problems experienced with this dealership, Mercedes Benz of Silver Spring's: I purchased a 2024, CLC 300 a few weeks ago I had a vehicle approximately nine days three of those days the vehicle was in the service of at the dealership trying to fix the cameras that kept popping out at various...

Dealer Replied: Ben, Thank you for taking the time to share your experience. We are truly sorry to hear that your recent visits left you feeling frustrated and disappointed. At Mercedes-Benz of Silver Spring, we strive to provide every guest with a transparent, respectful, and professional experience, and it is regretful you felt otherwise. We understand how important your family’s comfort and safety are, and we genuinely empathize with the stress you described. Our team made every effort to assist quickly, both in diagnosing the camera concern with your first vehicle and in helping you transition into another model as smoothly as possible during a busy holiday season. We regret that the solutions offered did not meet your expectations. Regarding the horn on your GLE 350, we apologize if the explanation provided felt dismissive. Your safety concerns are always taken seriously, and we would never minimize or ignore them. We welcome the opportunity to re-evaluate the vehicle or review any findings from the other dealership if you would like us to do so. It is never our intention for any customer to feel pressured or unsupported, and we are sorry that your interactions with our team left that impression. We remain committed to ensuring that every customer receives the level of care and professionalism they deserve. Thank you.

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We had a wonderful experience buying our first MB from Edward! He made the process very easy after a long search for the right car for our family.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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Edward is patient and works with the customer well. Contact him and he will provide a great experience.

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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EXCELLENT TEAM, THANK YOU, VERY PLEASED WITH THE ENTIRE PROCESS. I WILL RETURN AGAIN, THANKS

Consumer Replied: Very good dealership

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Overall I really liked exceptional services in Briggs Cheney dealership. My sales Associate Edward Moore’s knowledge, of the product, customer service, out of the way help & kindness I really appreciated. Once again Thank you so much.

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Mr. Mitchell was very helpful and willing to help in any way fashion. He was in full detail about the car inside out showing us how to operate it! He still needs to show us more soon. ( smile )

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

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Edward was extremely patient with us and knowledgeable as we were looking for a new car.

Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Our experience with Julian was so warm and stressless he made the experience memorable and never for one minute did we feel pressured. We felt as if our best interest was at the heart of every encounter.

Dealer Replied: Hi, thank you so much for your feedback! Julian will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Julian was dedicated to helping me find the right car! Appreciate the teamwork between Julian and May Shyne if you need a car let them do the hard work for ya!

Dealer Replied: Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Without hesitation, we just purchased our third vehicle from the dealership. Our experience with the sales team is always pleasant and professional and keeps us coming back. Julian Chin and Brad Fischer were great to work with, taking time to explain both the vehicle and financial terms clearly....

Dealer Replied: Hi Kathy, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Excellent Dealership! Our consultant, Julian Chin was a pleasure to work with. He was knowledgeable, professional, responsive and a super nice guy to work with. Everyone we interacted with at the dealership were all friendly and helpful. Overall, a true 5-star experience.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Sales team was very attentive from start to finish. Cliff was a joy to work with and explained everything thoroughly. It’s always nice to meet a Maryland native!

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

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Chevist was excellent! Patient and kind. Took his time to explain things well and help me have an excellent service experience when buying my new car. Thank you!

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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Dealership is laid out with its service center attached and a body shop on the property. The dealership did seem a bit crowded for the space r but otherwise no issues were noted

Dealer Replied: Jeveire, Thank you for the 5-star review! We’re glad you had a great experience and appreciated our convenient setup with the service center and body shop on-site. We understand our dealership can get busy at times, and we appreciate your patience. We look forward to welcoming you back again soon!

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Mr Mitchell makes excellent seem like a habit graced with integrity and character! He is a blessing and a prayer combined! Thanks Mr Mitchell!

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you again, and have a fantastic day!

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This was BY FAR the BEST car purchasing experience I’ve ever had - and not just b/c I drove away in a Mercedes:-) Our salesman, Edward Moore, was incredible to work with- he took time to show me how everything worked, which has definitely not happened when I’ve purchased other cars at other places....

Dealer Replied: Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I recently had an outstanding experience at the Benz dealership, thanks to Edward! From the moment I walked in, he was welcoming and genuinely interested in helping me find the perfect car. Edward was incredibly knowledgeable about the different models and options available. He took the time to...

Dealer Replied: Diane, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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MB of Silver Spring and Julian Chin made the car-buying experience an absolute pleasure. Julian was professional, knowledgeable, and genuinely cared about helping me find the right vehicle. I never felt pressured or taken advantage of—just supported every step of the way. The entire process was...

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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This partnership began with a recommendation from JT at MB of Alexandria Julian was friendly professional and on top of everything else we needed. May from financing was a pleasure as well I would recommend dealership to anyone they’ll take care of you. You won’t be disappointed!!!

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The dealership is amazing! Great waiting lounge and other amenities. Service was friendly and accommodating!

Dealer Replied: Hi Cynthia, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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Very courteous, friendly and respectful. Clean facilities and top notch service. Edward and Renee we extremely helpful

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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Edward Moore made YET ANOTHER customer interaction meaningful and MEMORABLE! The sale would not have been made without his knowledge of both the product and the financing options available through Mercedes Benz!

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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Lovence is the real deal. I was looking for a specific car that they had in stock. Lovence was the first person in the dealership and responded to my online inquiry right away, which is why the car is now in my driveway. Fun, hardworking, clear communicator, and zero games. I am in sales myself and...

Dealer Replied: Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Always exceptional service from Edward Moore! He consistently goes above and beyond, and I’m incredibly thankful for his dedication. Professional, courteous, and with hospitality that’s truly unmatched — Edward sets the standard. Honorable mention to Brad as well — you helped make it all happen....

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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The dealership has exceptional customer service. My service professional is Juan Ayala and he is extraordinary!

Dealer Replied: Hi Roslyn, thank you for your kind words! We are thrilled to hear that Juan Ayala has delivered extraordinary service. We appreciate your support and look forward to serving you again.

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This was my first time at this dealership for service and I must say 5 start service! Tonny Wambugu My Service Advisor was great and very knowledgeable about the service that was due and assisted me with the process. I will definitely recommend this Mercedes dealership to anyone who is looking to...

Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

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Excellent Customer Service. Very friendly, positive , and kind staff members.I highly recommend this place.

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Mr Chevist was so helpful, especially as first time Mercedes users. He took time to explain details to our understanding. He even offered to give us help whenever we’re in need at the Mercedes Benz branch at Silver Spring.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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It was very professional, friendly, courteous and clean. It has a wide variety of cars to chose from

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Direct and to the point. Everyone is professional and courteous from the greeting to the closing.

Dealer Replied: Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Promptly greeted with a smile when we entered the showroom. Hospitality was pleasant and calm atmosphere.

Dealer Replied: Hi Jallen, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Chevist Mitchell and the entire MB team provided exceptional service. I’ve never had such a detailed presentation of a vehicle - Chevist was incredibly knowledgeable, patient and low-pressure. The rest of the team - from finance, to service - were also exceptional.

Dealer Replied: Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Cliff has been great! When we first walked in the door of the dealership he was helpful, straight forward and made us felt at ease during the entire process. We ended up purchasing a car that day and have loved our choice.

Dealer Replied: Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I had an amazing experience today. Cliff was an amazing sales man and his customer service is 10/10. I will definitely recommend him.

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Take care!

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I don’t know how many people can say this, but MB of Silver Spring and Julian in particular have made the car buying experience a pleasure. Julian is professional, knowledgeable, and genuinely a great guy. I ended up with not just a new vehicle, but also a new friend.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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James was professional yet friendly and respectful.We were comfortably and felt right away that we were going to make a purchase as a result of talking to him. There was no pressure.

Dealer Replied: Hi, thank you so much for your feedback! James will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Edward was really caring and helpful. He made me feel comfortable with the process from start to finish.

Dealer Replied: Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

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I absolutely love Mercedes-Benz of Silver Spring, MD. This makes my fourth automobile purchase from this dealership. I’ve had the pleasure of being serviced by one of the best and knowledgeable salesmen Edward Moore for my last three purchases. He provides outstanding customer service to ensure he...

Dealer Replied: Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

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I absolutely love Mercedes-Benz of Silver Spring, MD!!! This makes my 4 automobile purchase.

Dealer Replied: Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Chevist Mitchell provided us with excellent service. From start to finish the process of purchasing our new Mercedes was exceptional. We will return to Mercedes Benz of Silver Spring in 4 years. Lastly, we will definitely refer our friends and family.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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Julian and I shared our love for Pupusas. We hit it right off. Julian is exceptionally knowledgeable, funny, and a great person. He made the experience of buying my first Mercedes special by providing a white glove experience. This was a big purchase for me and I look forward to purchasing my future...

Dealer Replied: Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Ed is the MOST KNOWLEDGEABLE and patient salesman in the business! Well deserved of any and all bonus opportunities!!

Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Safe travels!

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I recently purchased a car and truly enjoyed the experience. The dealership made the process smooth, and my salesman was knowledgeable, attentive, and patient in answering all of my questions. I really appreciated the professionalism and the genuine effort to make sure I found the right vehicle....

Dealer Replied: Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

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I bought my second car from this dealership recently; Celestine Lovence was the one I dealt with for my first car as well as my second car. He is very knowledgeable, personable and a very pleasant person to deal with; I’m very happy with the car I purchased. Renne Malcom has been very helpful to me...

Dealer Replied: Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

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I thoroughly enjoyed working with Mr. Edward Moore. He was incredibly kind, genuine, and helpful. He was an excellent salesperson, and I couldn’t ask for anyone better. He genuinely showed interest in his line of work and in his Customers

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Working with Chevist was outstanding. He listened to every detail and found a car best suited. I couldn’t be happier!

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

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Chevist Mitchell was fantastic to deal with. An awesome salesperson and genuine person. We will definitely refer friends to him for future sales.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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I reside in the my area,but I have know Chevis for me several years.We attend the same church.The Benz staff was great..I enjoyed the wonderful interaction with the staff. Thank you, you all have made to the purchaseing of my car quite nice.

Dealer Replied: Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Mr Chevist Mitchell was very nice and patient with me while I secured my funding . I would recommend him to everyone. Very Professional thanks

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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The service team is top notch especially, my service advisor Elio. Their approach to car service diagnostics, which includes pictures and videos, are outstanding!

Dealer Replied: Hi Emmanuel, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

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I had the absolute pleasure of working with Julian Chin at Mercedes-Benz of Silver Spring. He’s clearly a seasoned pro, and he is patient, knowledgeable, and very personable. Julian took the time during my test drive to walk me through the car’s features and explain the various packages in detail,...

Dealer Replied: Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

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Mr Edward was amazing. He was so encouraging and supportive throughout this process that I was nervous about. He was patient and explained everything to me. The team here at the Silver Spring Mercedes dealership are very pleasant and congratulatory. Very welcoming.

Dealer Replied: Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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