Yelp Review
- January 02, 2019
I don't know why this place has such bad reviews, but okay. I made an appointment online for 8:30am didn't get there until about 9. Sorry! But when arrived I was greeted kindly and escorted to my service gentlemen. Patrick! Your the sh*t! I had my annoying younger cousin with me so I'm sorry you had...
Yelp Review
- December 29, 2018
Honestly the worst service I've ever received from Mercedes. I usually go to the dealership in Fort Myers which is amazing but unfortunately I was stuck in fort pierce with a simple tire change which took them hours. I called in the morning to let them know I was coming by and they told me they...
Social Media T. Replied: Hello Julia, thank you for notifying us about your concerns, we appreciate your review and feedback. I am glad that we were able to get you taken care of, but do apologize for the inconvenience. Please contact me personally so that I can better understand what occurred. Again, thank you for letting us know of your concerns. Todd Seth, General Manager, 772-617-4529
Yelp Review
- October 22, 2018
Be careful when ordering parts from this Dealer. I ordered the parts from their website only to find out the parts were wrong and didn't fit. After contacting the Parts Dept I was told ship them back at your expense, even though the website shows that it would fit .
Yelp Review
- August 16, 2018
A truly great dealer makes the ownership experience pleasurable after the sale. Thanks to the great service staff like Randy Simpatico and his top tech Jimmy, this is one of those rare dealers. From the moment you enter their modern premises you are treated with respect, and you have the confidence...
Yelp Review
- April 06, 2018
Horrible. I just wasted a whole day trying to get my car serviced. I made an appointment for 9:30 but actually arrived at 9. I was asked to wait for MY service advisor who kept me waiting until 10. He finally met with me and instead of the 1 1/2 hour service I expected he said they would have to...
Social Media T. Replied: Hello Don,Our team works hard to provide professional service to offer our customers. As we discussed when you were here, I apologize that we did not keep you informed as to your service status and provide a great customer service experience . If I can be of any assistance in the future, please feel free to contact me. Todd SethGeneral Manager,772-617-4529
Yelp Review
- February 27, 2018
DO NOT use the service department or Collision & Repair. I took my car here for a service January 2018. They could not properly get my car aligned, suggested to go through insurance to have work done to repair the issue with alignment. My car was dropped off on February 8th after making a claim with...
General M. Replied: Hello, I am disappointed to learn that you are having issues with your vehicle. Please contact me at your earliest convenience so I may assist you with this matter. Todd Seth General Manager, 772-617-4529
Yelp Review
- January 26, 2018
Our 5th Mercedes, the 2nd purchased from Mercedes-Benz of Ft. Pierce. This dealership is nothing short of outstanding, in both the sales process, and service. Between our last Mercedes and the one we just purchased, we made the huge mistake of a new Audi in 2016 from alocal Audi dealer. Learn from...
Social Media T. Replied: Hello,We value your loyalty and business with us at Mercedes-Benz of Ft. Pierce. We strive to provide you excellent service and look forward to working with you again in the future.Todd SethGeneral Manager
Yelp Review
- January 24, 2018
We upgraded our car and had the best saleswomen Michele Fox-Goff went beyond our expectations. Not only did we get a new car we made a new friend I highly recommend her and Mercedes of Fort Pierce.
Social Media T. Replied: Hello Rich,Thank you for taking the time to leave us your feedback, and I am pleased to hear that Michele was able to go above and beyond to make a great experience. Mercedes-Benz of Ft. Pierce strives to provide excellent service to best accommodate our customers during your visit so I am happy to hear about your experience. Please let us know if we can ever be of any assistance to you in the future. Todd SethGeneral Manager