Cars.com Review
- June 30, 2017
Usually dread having to buy a new car. Our salesman, Mark Humphrey, was very patient and answered all of our questions about the features of the models we were interested in. Went back several times to test drive before we finally purchased. Everyone at dealership was friendly and helpful. Best...
Cars.com Review
- June 30, 2017
Mark Humphrey was outstanding! I've been buying new Mercedes for over 20 years and this was my best buying experience yet. Sincerely I am so pleased. Everyone at the dealership in ft Pierce was delightful and elegant. Mark was very patient as I took my time and then he taught us how to run all the...
Cars.com Review
- June 13, 2017
From start to finish this was the best experience I've had purchasing a car. My salesman Barry was an absolute gentleman and answered all of my questions. They make you feel like you are joining a family not just buying a car. Valet service is priceless. A++++
Cars.com Review
- May 18, 2017
Initial contacts went to spam. Could not find originals, but emails after my earlier review were in spam. Not sure where the earlier emails went, but they have been forwarded since with good information received while in process. Will review again once we visit the dealer to inspect the vehicle or...
Mercedes-Benz of Ft. Pierce Replied: Hello and thank you for your review. I hope you had a pleasurable experience at Mercedes-Benz of Ft. Pierce. We strive to provide excellent customer service to ensure client satisfaction. Todd Seth, General Manager
Cars.com Review
- May 11, 2017
Not sure why a dealer pays good money to advertise online when they do not respond to inquiries. I would appreciate a response to my concerns as to why the photos suggested the paint did not match on a Prowler black-tie edition while the Carfax said no accidents. What I did get was an email...
Amber Garrison Replied: Dear Dan Thank you for your review. We take customer satisfaction very seriously, and are sorry to hear of your concerns. You may contact me personally on my cell at 904-449-2894 or by email at tseth@cogginauto.com to discuss the Prowler, as I have firsthand knowledge of its condition and what reconditioning we have done since acquiring the vehicle several weeks ago. Sincerely, Todd Todd Seth General Manager Mercedes-Benz of Fort Pierce 772-466-7000 tseth@cogginauto.com
Yelp Review
- January 24, 2017
Will comment on them selling a new vehicle to an 89 yo man who couldn't drive in a later post but needless to say, he had an accident within 2 weeks driving a car he shouldn't have been. Glad you met your quota, Al.Now we schedule an appointment to have car fixed and we are are in week three of...
General M. Replied: I am so sorry to hear that you had a negative service experience. I take pride in my team and we always want to exceed the expectations of our customers because you are our top priority. I would like to speak with you about your experiences with our dealership. Please feel free to contact me at your earliest convenience. I hope that we can regain your trust back and service your car in the near future. Todd Seth, General Manager 772-617-4529
Cars.com Review
- January 24, 2017
Pat and I have bought several cars from Coggins over the last few years. The deals were reasonable, and the service on them was impeccable. We bought all of them through Mark Humphrey. Reasons: - He is always pleasant and informative. - He "knows" what he is selling. - He is a kind sort of guy. Pat...
Mercedes-Benz of Ft. Pierce Replied: Thanks for the feedback, Tom Piacentino. We strive to provide excellent service to our customers at Mercedes-Benz of Ft. Pierce. Todd Seth, General Manager
Yelp Review
- January 18, 2017
Had a problem with my R350. Went to the service dept. with no appointment as I am just staying a few days. I'm from Kansas. They were very busy but Michael Lawson Bent over backwards to help me. This is why I drive Only Mercedes Benz. This service department is triple AAA +. They are a class act....
Yelp Review
- January 03, 2017
My husband and I had an awesome experience purchasing at this dealership. Our salesman Bruce is a true professional and made the wait during the transaction enjoyable by giving us some insight into Vero Beach, having just moved here! We also had the pleasure of closing the transaction with J.K, that...
General M. Replied: Thanks for the feedback, Sarah M.. We strive to provide excellent service to our customers at Mercedes-Benz of Ft. Pierce. Todd Seth, General Manager
Cars.com Review
- December 01, 2016
Last week, I purchased a 2006 BMW convertible from the dealership, as is. My first question to the sales manager was whether the car had been through their shop. He stated yes. They permitted me to take it to my own shop for an inspection, and were very cooperative. My mechanic found a serious...
Mercedes-Benz of Ft. Pierce Replied: David, thank you for taking the time out to write a review about your experience. I am so sorry that it was a negative one. Providing a great customer service and sales experience to our customers is our top priority. I would like to hear more about your visit, so please contact me at 772-617-4529, so that we can discuss where we went wrong and gain that trust back. Todd Seth, General Manager
Cars.com Review
- November 28, 2016
Jeremy provided me with world class service on my new Mercedes Benz C250 Turbo. Upon filling my car with E85 my check engine light went on. Jeremy was quick to assist me and get my Benz up in running in no time flat. Thanks Jeremy,your the best!!!
Mercedes-Benz of Ft. Pierce Replied: We're glad to have the opportunity to service your vehicle and look forward to working with you again soon. Todd Seth, General Manager
Cars.com Review
- November 22, 2016
To Michelle and Team - I wanted to take time and write this review that we really appreciate your help in working with us to find the right car. You have great patience and are very professional in your customer service. You worked with me for over a month until our expectations were met. This is...
Mercedes-Benz of Ft. Pierce Replied: Thank you for taking the time out to write this review of Mercedes-Benz of Ft. Pierce! I'm so glad we had the opportunity to work with you and provide such great customer service on our behalf. Please do come back to see us for any of your car needs! Best, Todd Seth, General Manager
Cars.com Review
- November 08, 2016
I have leased 3 new Mercedes' and purchased 3 used cars from this dealership. George Strachan has been my salesperson for all of these over the past 5 years and Chris Kafka has been my service advisor. These gentlemen along with the other staff at Mercedes of Fort Pierce have made me a big fan. ...
Mercedes-Benz of Ft. Pierce Replied: Steven, thank you for your five star review of Mercedes Benz of Ft. Pierce. I'm thrilled to hear you had such a pleasurable experience during your last visit. Please let me know if you need anything else or have any questions in the future. Todd Seth, General Manager
Yelp Review
- October 01, 2016
I dropped my car off in the morning Service B. I received a call a few hours later from my service rep with a whole list of "recommendations", one of them being that my brake fluid is very dirty and should be changed for a charge of $179. I advised the rep that I brought my car in for Service B...