I recently had my vehicle serviced at Aristocrat Motors. I have to give a huge thank you to Christian Liddeke, Service Consultant. From start to finish, he was professional, attentive, and made the entire experience smooth and stress-free. He took the time to answer all my questions, kept me updated...

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Markus is a Prince. He was so very helpful with our trade in and helped to fit the new purchase into our budget.

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Brian from the Merriam store, helped my wife and I get rid of a Mercedes we’ve had for 7 years with low mileage. It was the vehicle we drove our handicapped son in for most of his life and then he suddenly passed away in 2021. We haven’t been able to even think about selling it, but I’m glad we got...

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April 10, 2025 Derek Stewart did his usual courteous and attentive job. I received clear advice for follow up service after a routine oil change. Good people1

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Brian, Chuck, Devin, and Lorri were phenomenal to work with throughout the purchase of my 2025 Mercedes E350. This was my first time purchasing a new vehicle, and it was a great experience. I went in last Tuesday to test drive a CPO Panamera and ended up deciding to buy new after consulting with...

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Drove 800 miles to purchase a 2023 X4M Competition from Brian Stacy--I put much trust in Brian and his representation of the vehicle--showed up and vehicle was better than described--could not be happier with Brian and the entire transaction--if I could give him and the dealership a 20 out of 10 I...

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Couldn’t be happier with my experience with Brian Stacy, purchased a 2024 Porsche Panamera working with Brian was a dream I needed the car to be shipped to Denver Colorado. I was nervous about having it shipped, having never done it before Brian took care of everything and I received my car in two...

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Worked with Tony who was amazing. Very on top of everything and constantly updating me. Never felt overly pressured. Picked a car as a bit of a fishing expedition and he made things come true and provided the perfect Valentine's gift.

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Go see Brian Stacy! I purchased a CPO Mercedes-Benz from Brian. The entire deal was done over the phone as I live in the DC area. It could not have been easier. Brian was professional, courteous and helped answer every question I had. Rob in finance was professional and straight forward. Both...

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Purchased a 981 Cayman S from the East Coast and was very appreciative of the due diligence & energy put forth by the Aristocrat team. For those that have petrol that run through their veins, you know how important the history of ownership & maintenance means. I was able to receive detailed...

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Just a very good experience from first walking in the door to picking up my new vehicle 3 months later after its trip across the Atlantic.Katya was excellent to work with and was available to answer all of my questions promptly along the entire process. Everything from configuring the order for the...

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I took my sprinter there basically without an appointment and Don Hicks gave me the best atenttion and got the vehicle into services right away since it's commercial and we needed the sprinter back on the road asap few days later the vehicle was fixed and ready for pick up what a great friendly and...

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Great customer service. Chase was very accommodating and nice and kept me updated on everything going on.

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I purchased a vehicle in August 2024 what I thought would be a nice car to find out that not even 30 days later that there was a transfer case leak that will be costing me around $3000 to fix. I will admit I had a great Salesman, however when it came to the leak being addressed i didnt get a call...

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I had a truly remarkable experience here at Aristocrat. Daniel Steele really took care of my needs. I was having trouble finding a RRS that suited my needs and he came through in a clutch with the perfect fit. He got me in and out super fast! No hassle and no tiresome dealership waits. Go see Daniel...

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This was our first vehicle purchase at Aristocrat Motors, specifically Land Rover. It was an awesome experience. Everyone we encountered were friendly and helpful. Especially want to thank our Sales Consultant, Ahmanda who took us seriously and treated us with respect throughout the purchase...

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Well, unfortunately, no one wants to return a message to me. My guess is since I am not purchasing a vehicle and only have a question, it doesn't generate income; therefore is not that important. I have left two messages, one by phone and one by internet (for service) regarding a warranty question...

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From my initial inquiry, to the delivery of my new vehicle, the service was exceptional! Nicolas went above and beyond making sure every question was answered and that I was comfortable throughout the entire process. I couldn't be happier and I absolutely recommend Aristocrat Motors!

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Had a great experience with Aristcrat Motors. No pressure and very patient with me. I tested many cars before I found the right one for me. Thank you Markid Schmidt for being so professional.

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JC Cobbins made my day when he called to let me know the Porsche I wanted was again available. I was doing a remote purchase for the first time and was nervous about buying without driving the car. JC set my mind at ease by explaining the history of Aristocrat and what they stand for. I am please...

Response from the owner Replied: Thank you for your review!! We appreciate your business and look forward to seeing you again here at Aristocrat Motors!

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They performed an oil change and put on new tires. On the papers they said it now pulls to the left, so must be the tires. They didn't try swapping to see if the problem followed the tire. They also stated there's a knocking coming from the front but didn't mention or have any suggestions for what I...

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$200.00 to just change the oil is a joke. Not to mention it took 4 hours. Come on house brand oil and a filter. Never again will I buy here or get vehicles serviced here.

Response from the owner Replied: Chris, I am sorry to hear this. If you could, please send our Director of Marketing, Robert Hellweg an email at Robert.Hellweg@soaveauto.com. We appreciate you bringing this to our attention.

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Joe and Tim were very polite, courteous, and cut out the BS to help me get my Alfa Romeo.

Response from the owner Replied: Thank you for your review, Alex! We appreciate your business and look forward to seeing you again here at Aristocrat Motors Alfa Romeo!

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I’ve tried calling the service department two days in a row. Cannot get a hold of anyone. Text the number they said you can text. Have not got a response.

Response from the owner Replied: Hi David! Thank you for your feedback, I am glad we resolved your issue - and we appreciate your review as we continue to work smarter for our customers.

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I called about a problem with my 2023 Mercedes and the service caller was very rude. Will not be using their services anymore.

Response from the owner Replied: Hi Shall, thank you for your review. We would like to know more. Would you please email our Fixed Operations Director, Chuck Davis, so we can see how we can further assist you? His email is chuck.davis@soaveauto.com. We look forward to hearing from you.

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Wonderful dealership! The level of service is beyond... Jeff, Ben, Mike and Chuck were amazing! Thank you.

Response from the owner Replied: Thank you for your review, Danielle! We appreciate your business and look forward to seeing you again here at Aristocrat Motors!

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The best customer service dealer. Brian Stacy helped us look at an E450 Mercedes. We have bought four Mercedes from Aristocrat! Brian is an outstanding consultant!

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I typically don't write Google reviews, but I felt it necessary to share my experience with Chris Abuhl to help others avoid similar issues. I purchased a Porsche Macan in June 2023 along with a warranty. Unfortunately, things did not go as smoothly as expected. Chris made an error by recording the...

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They were bery responsive and great follow up by sales staff. The dealership also tried hard to find the right vehicle.

Dealer Replied: Thank you for your review, Bruce! We appreciate your business and look forward to seeing you again here at Aristocrat Motors!

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They were bery responsive and great follow up by sales staff. The dealership also tried hard to find the right vehicle.

Dealer Replied: Thank you for your review, Bruce! We appreciate your business and look forward to seeing you again here at Aristocrat Motors!

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Beware of finance departments. I bought a 2020 SLC, traded and and was supposed to get a refund on my extended warranty. It’s been over three months and nothing but lip service. Buyer beware of the dealership

Response from the owner Replied: Hi Arthur, thank you for your review. We would like to know more. Would you please email our Director of Finance, Fernando Ricci so we can see how we can further assist you? His email is fricci@mb-kc.com. We look forward to hearing from you.

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Payton will make everything right. If you need a car I suggest you ask for Payton

Response from the owner Replied: Thank you for your review! We appreciate your business and look forward to seeing you again here at Aristocrat Motors!

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Aristocrat has been servicing our Range Rover Velar for over 5 years now. Service has always been very good until the past year.The past few service appointments have not gone well. Our last repair took almost 3 weeks to complete and we had to return it the next week because the repair was not...

Response from the owner Replied: Hi Scott, thank you for your review. We would like to know more. Would you please email our Fixed Operations Director, Chuck Davis, so we can see how we can further assist you? His email is chuck.davis@soaveauto.com. We look forward to hearing from you.

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After many trips, much frustration and much expense, the Jaguar service department was still unable to fix the air conditioning in my wife's car. The service advisor was very pleasant, but the service technicians failed to correctly, diagnose and repair the system. I finally took the car to an...

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Nathan Jones (Land Rover service) is the ultimate professional. Always frustrating to hear something is wrong with your vehicle, especially at the cost of some of these repairs can run. Nathan goes above and beyond to take care of his clients and help them out when he can. I have had little issues ...

Response from the owner Replied: Thank you for your review, Ryan! We appreciate your business and look forward to seeing you again here at Aristocrat Motors!

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Buyer beware. Bought a 2020 SLC and paid for extended warranty. Sold the car and requested refund of extended warranty. It’s been months and dealer refuses to refund unused warranty. Do not buy

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attentive, genuine and easy to communicate with, and not overbearing. appreciated that they were knowledgeable

Dealer Replied: Thank you for your review! We appreciate your business and look forward to seeing you again here at Aristocrat Motors!

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We were treated very well and we would deal with this dealership again. And also James are sales person.

Dealer Replied: Thank you for your review, Don! We appreciate your business and look forward to seeing you again here at Aristocrat Motors!

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Aristocrat Motors had just the vehicle for which I was looking. Bryan Gleason was recommended to me by a friend. He was easy to work with and patient while I was deciding on my vehicle. He explained the vehicle thoroughly when I arrived to pick it up. I'm loving driving my GLB 250.

Dealer Replied: Thank you for your review! We appreciate your business and look forward to seeing you again here at Aristocrat Motors!

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I came in to the Porsche Service Dept with my 07 Cayman for a second opinion thinking my engine needed to be pulled out, which is what the previous shop had just told me. This was my first time here. Joe treated me as if I drove in with a GT2 RS and offered a service loaner overnight. I could tell...

Response from the owner Replied: Thank you for your review, Franck! We appreciate your business and look forward to seeing you again here at Aristocrat Motors and Porsche Kansas City!

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Someone gave them the wrong phone number which happened to be mine. They’ve called 8 times in the last week and sent multiple text messages all from different numbers.If you like being harassed this is the place for you.

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Aristocrat provided us with 10/10 service every time we came in. Our experience with JC was exceptional on multiple fronts; from his personable demeanor to his patience with me as I made my decision. The selection at this location is beautiful too, but once that decision was made JC went above and...

Response from the owner Replied: Thank you for your review, Rita! We appreciate your business and look forward to seeing you again here at Aristocrat Motors!

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Everything about our first time buying experience at Aristocrat was fantastic! Arif (Moe) was awesome to work with. No high pressure sales, no ridiculous back and forth on price just a fair deal for both parties. I have purchased many cars in my lifetime and I rank this experience as one of the...

Dealer Replied: Thank you for your review, Todd! We appreciate your business and look forward to seeing you again here at Aristocrat Motors!

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