Ernesto is an excellent person and salesperson he went more the hundred over to do a great job .

Dealer Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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We went to Mercedes-Benz of Miami to look for a car for our daughter. We had found a couple of pre-owned cars in their inventory and visited the dealership to view the cars. We were greeted by a receptionist who asked a salesman to help us. The salesman was knowledgeable and professional and...

Dealer Replied: Hello Marc, thank you for your positive review. We're happy to have been of service to you. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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I had an excellent experience at the Mercedes Benz dealership! The customer service was outstanding, and the staff was professional, friendly, and knowledgeable, attentive and welcoming throughout the entire process. All my questions were answered and they made me feel comfortable and valued. The...

Dealer Replied: Hello Simone, thank you for your positive review. We're happy to have been of service to you. Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Miami and we hope to be of service again in the future.

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The sales staff were absolutely excellent, the service department is also excellent, The only caveat I would have is I would not recommend purchasing the insurance packages they offer on a new car. because I had to return my new car pretty much immediately for service, and they wouldn?t let me...

Dealer Replied: Emanuel, we're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Don't hesitate to call us if you ever need anything. Be safe on the road!

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David Gil, the sales manager and finance person were very helpful. They worked with until I was happy with the final numbers

Dealer Replied: Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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The sales executive was professional a very helpful and accommodating. The sales Consultant was thorough and he was well knowledgeable about the cars. very good assistance.

Dealer Replied: Hello Curtis, we appreciate your positive review about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

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Excellent service advisor, Ignacio, ensures my car is scheduled asap, serviced immediately on arrival and returned to me promptly. The exterior is cleaned each time. They take care of my car!

Dealer Replied: Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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Excellent service advisor that makes sure my car is taken care of promptly and returned to me on time.

Dealer Replied: Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Excellent attention, excellent service; the salesperson did a great job. A place I would 100% recommend. Thanks for all the attention.

Dealer Replied: Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

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They DID NOT advise about the hidden charges for oil and folter changes . I was more than one hours with the Sales person and he did not advise at all of those hidden charges. I just learned about those charges at the last minute of closing the deal. Very Dishonest Sales Person. I will never buy...

Dealer Replied: Hi Carlos, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (305) 707-0147 -- we hope to hear from you soon.

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Awesome customer service! Kristina Dodevska does a great job! Awesome! Very happy with our purchase 😀 🙏🏼🙏🏼

Dealer Replied: Hi Maria, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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I purchased my $70,000 Mercedes-Benz GLC Coupe from an AutoNation Mercedes-Benz dealership and have serviced it exclusively at Mercedes-Benz of Miami, including two collision repairs at their body shop. Until recently, I was very satisfied with their service department. My prepaid Service B contract...

Dealer Replied: Hi Robert, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

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I purchased my $70,000 Mercedes-Benz GLC Coupe from an AutoNation Mercedes-Benz dealership and have serviced it exclusively at Mercedes-Benz of Miami, including two collision repairs at their body shop. Until recently, I was very satisfied with their service department. My prepaid Service B contract...

Dealer Replied: Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

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Muy buena atención de todos , desde el vendedor hasta el.gerente de la sucursal. Los felicito

Dealer Replied: Hola, gracias por su amable reseña; ¡nos alegra poder transmitir sus comentarios al equipo! Por favor, no dude en contactarnos si hay algo más que podamos hacer por usted.

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Estoy encantada muy buena atenci�n de parte de many Fern�ndez

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Service department was very professional. They kept me constantly updated, and managed repairs and expectations superbly.

Dealer Replied: Hi Jorge, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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me atenderon su bien con amabilidad y respeto. me ayudaron con lo que yo queria y satifha con mi proceso de compra

Dealer Replied: ¡Hola! Nuestro equipo se dedica a brindar a todos nuestros clientes un servicio excepcional y un trabajo de calidad en el que pueden confiar. No duden en llamarnos si alguna vez necesitan algo. ¡Conduzcan con precaución!

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This dealership does not uphold the Mercedes brand the best or nothing absolute horrible experience

Dealer Replied: Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (305) 707-0147. We hope to hear from you.

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We had a great experience purchasing our car thanks to Daniel and Gustavo. Daniel was incredibly helpful, patient, and knowledgeable?he made the entire process smooth and stress-free. Gustavo in finance was just as amazing, taking the time to clearly explain everything and making sure we felt...

Dealer Replied: Hi Maitane, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Miami. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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I was not shopping to buy a car! I was just testing the GLC and speculating of how much it would cost. I paid too much for the purchase of the car despite promising myself not to buy a car for the next two years. I thought the price of this purchase would fit within the budget I was planning...

Dealer Replied: Hi Edeline, thank you for taking the time to leave us feedback about your experience with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0147 to discuss what we can do to help.

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Staff is friendly and professional. Went with the intent to replace my van and the helpful folks helped me select a car that fit my needs perfectly.

Dealer Replied: Hi Vic, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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Always treated professionally and in a timely manner. They also ensure you’re notified of any issues, etc.

Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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I started my initial purchase of my vehicle online and eventually met up with a salesman in Miami. My experience with him was excellent.

Dealer Replied: Hi, we really appreciate your positive review! Drive safe, and we'll see you on the road.

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Excellent service, 5-star attention, and a special mention to the seller ALEXANDER SZYFER, who did an excellent job

Dealer Replied: Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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I wanted to take a moment to share how much I appreciated Simona?s help with my recent vehicle purchase. From start to finish, Simona made the whole experience enjoyable and stress-free. Her attention to detail, friendly attitude, and clear communication made me feel confident and comfortable with...

Dealer Replied: Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Excellent service, good experienced overal, nice, professional and friendly customer service. Definitely I highly recommend this dealer. My cousin already buys a new car here and she is very happy like me.

Dealer Replied: Hi Jenileiss, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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Excellent experience buying my car with Gustavo at Mercedes-Benz of Miami. He was professional, knowledgeable, and made the process smooth and stress-free. Highly recommend

Dealer Replied: Hi Dainys, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

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Im based out of dallas, tx and camillo helped me get the G wagon i was looking for, he made the deal go out smoothly as it can be. Totally recommend this dealership and His manager Josh 100%

Dealer Replied: Hi Leonardo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Miami and we hope to be of service again in the future.

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I am customer since 35 years and always satisfied only thing: once in a while I could not get a rentalcar when I brought in my Mercedes for Service. That should be better

Dealer Replied: Hi, thank you for taking the time to leave us feedback. If you'd be willing to provide more feedback, please reach out to us at (305) 707-0147 so we can assist you further.

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Wait time always reasonable. The agent was extremely kind and professional. Service went well and smooth.

Dealer Replied: Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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Excellent professional and patient is my best description of service received Simon’s helped with everything even taking my call the answer questions days after Thank you and you made mea Customer for life

Dealer Replied: Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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We purchased a 2024 CPO GLS 450. Savier Shiuk, Sales Consultant, helped us and was fantastic. Savier was very professional, and it was a pleasure dealing with him from start to finish.

Dealer Replied: Hi, we are pleased to hear you had such a positive experience with us, Joe! Don't hesitate to call us if you ever need anything. Be safe on the road!

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They were extremely fast, professional and clean. Very helpful and enjoyed going to the dealer. I would highly recommend this dealer

Dealer Replied: Hi, thank you for your positive review. We're happy to have been of service to you. Thanks for the recommendation, and have an amazing day!

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My buying experience was smooth and enjoyable. I really appreciated working with my sales person Mel. She was cordial and patient. Even the financing process was easy.

Dealer Replied: Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please don't hesitate to reach out if there's anything additional we can do for you.

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The staff was friendly. Listen to all my concerns. Treated me well. The leadership was clean and spacious.

Dealer Replied: Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Car repairs that caused me over 9k, which was not easy to get. After picking up the car there was a noise heard that wasn't heard prior to the repairs. I tried calling the Advisor that was taking my regular Advisor place that day, left a message and never received a call back. Attempts were made to...

Dealer Replied: Hello Toni, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

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Great customer service and solving my issue With my vehicle. I had a sensor problem that two services couldn?t solve and finally it was fixed

Dealer Replied: Hi Timoni, thank you for your kind words! We are thrilled to hear that our team was able to solve your vehicle issue. Providing exceptional customer service is our top priority, and we are glad we could help get you back on the road. Thank you for choosing our business!

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your salesman Davison in the Miami store was a true gentleman. Ishall be happy to refer all future business to him. You should hire more people like him.

Dealer Replied: We appreciate you taking the time to leave us a response, Lewis! Don't hesitate to call us if you ever need anything. Be safe on the road!

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