I purchased my $70,000 Mercedes-Benz GLC Coupe from an AutoNation Mercedes-Benz dealership and have serviced it exclusively at Mercedes-Benz of Miami, including two collision repairs at their body shop. Until recently, I was very satisfied with their service department. My prepaid Service B contract...

Dealer Replied: Hi Robert, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Read more

I purchased my $70,000 Mercedes-Benz GLC Coupe from an AutoNation Mercedes-Benz dealership and have serviced it exclusively at Mercedes-Benz of Miami, including two collision repairs at their body shop. Until recently, I was very satisfied with their service department. My prepaid Service B contract...

Dealer Replied: Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Read more

Muy buena atención de todos , desde el vendedor hasta el.gerente de la sucursal. Los felicito

Dealer Replied: Hola, gracias por su amable reseña; ¡nos alegra poder transmitir sus comentarios al equipo! Por favor, no dude en contactarnos si hay algo más que podamos hacer por usted.

View on Cars.com

Estoy encantada muy buena atenci�n de parte de many Fern�ndez

View on Cars.com

Service department was very professional. They kept me constantly updated, and managed repairs and expectations superbly.

Dealer Replied: Hi Jorge, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

View on Cars.com

me atenderon su bien con amabilidad y respeto. me ayudaron con lo que yo queria y satifha con mi proceso de compra

Dealer Replied: ¡Hola! Nuestro equipo se dedica a brindar a todos nuestros clientes un servicio excepcional y un trabajo de calidad en el que pueden confiar. No duden en llamarnos si alguna vez necesitan algo. ¡Conduzcan con precaución!

View on Cars.com

This dealership does not uphold the Mercedes brand the best or nothing absolute horrible experience

Dealer Replied: Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (305) 707-0147. We hope to hear from you.

View on Cars.com

We had a great experience purchasing our car thanks to Daniel and Gustavo. Daniel was incredibly helpful, patient, and knowledgeable?he made the entire process smooth and stress-free. Gustavo in finance was just as amazing, taking the time to clearly explain everything and making sure we felt...

Dealer Replied: Hi Maitane, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Miami. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Read more

I was not shopping to buy a car! I was just testing the GLC and speculating of how much it would cost. I paid too much for the purchase of the car despite promising myself not to buy a car for the next two years. I thought the price of this purchase would fit within the budget I was planning...

Dealer Replied: Hi Edeline, thank you for taking the time to leave us feedback about your experience with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0147 to discuss what we can do to help.

Read more

Staff is friendly and professional. Went with the intent to replace my van and the helpful folks helped me select a car that fit my needs perfectly.

Dealer Replied: Hi Vic, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

View on Cars.com

Always treated professionally and in a timely manner. They also ensure you’re notified of any issues, etc.

Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

View on Cars.com

I started my initial purchase of my vehicle online and eventually met up with a salesman in Miami. My experience with him was excellent.

Dealer Replied: Hi, we really appreciate your positive review! Drive safe, and we'll see you on the road.

View on Cars.com

Excellent service, 5-star attention, and a special mention to the seller ALEXANDER SZYFER, who did an excellent job

Dealer Replied: Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

View on Cars.com

I wanted to take a moment to share how much I appreciated Simona?s help with my recent vehicle purchase. From start to finish, Simona made the whole experience enjoyable and stress-free. Her attention to detail, friendly attitude, and clear communication made me feel confident and comfortable with...

Dealer Replied: Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Read more

Excellent service, good experienced overal, nice, professional and friendly customer service. Definitely I highly recommend this dealer. My cousin already buys a new car here and she is very happy like me.

Dealer Replied: Hi Jenileiss, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

View on Cars.com

Excellent experience buying my car with Gustavo at Mercedes-Benz of Miami. He was professional, knowledgeable, and made the process smooth and stress-free. Highly recommend

Dealer Replied: Hi Dainys, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

View on Cars.com

Im based out of dallas, tx and camillo helped me get the G wagon i was looking for, he made the deal go out smoothly as it can be. Totally recommend this dealership and His manager Josh 100%

Dealer Replied: Hi Leonardo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Miami and we hope to be of service again in the future.

View on Cars.com

I am customer since 35 years and always satisfied only thing: once in a while I could not get a rentalcar when I brought in my Mercedes for Service. That should be better

Dealer Replied: Hi, thank you for taking the time to leave us feedback. If you'd be willing to provide more feedback, please reach out to us at (305) 707-0147 so we can assist you further.

View on Cars.com

Wait time always reasonable. The agent was extremely kind and professional. Service went well and smooth.

Dealer Replied: Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

View on Cars.com

Excellent professional and patient is my best description of service received Simon’s helped with everything even taking my call the answer questions days after Thank you and you made mea Customer for life

Dealer Replied: Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

View on Cars.com

We purchased a 2024 CPO GLS 450. Savier Shiuk, Sales Consultant, helped us and was fantastic. Savier was very professional, and it was a pleasure dealing with him from start to finish.

Dealer Replied: Hi, we are pleased to hear you had such a positive experience with us, Joe! Don't hesitate to call us if you ever need anything. Be safe on the road!

View on Cars.com

They were extremely fast, professional and clean. Very helpful and enjoyed going to the dealer. I would highly recommend this dealer

Dealer Replied: Hi, thank you for your positive review. We're happy to have been of service to you. Thanks for the recommendation, and have an amazing day!

View on Cars.com

My buying experience was smooth and enjoyable. I really appreciated working with my sales person Mel. She was cordial and patient. Even the financing process was easy.

Dealer Replied: Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please don't hesitate to reach out if there's anything additional we can do for you.

View on Cars.com

The staff was friendly. Listen to all my concerns. Treated me well. The leadership was clean and spacious.

Dealer Replied: Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

View on Cars.com

Car repairs that caused me over 9k, which was not easy to get. After picking up the car there was a noise heard that wasn't heard prior to the repairs. I tried calling the Advisor that was taking my regular Advisor place that day, left a message and never received a call back. Attempts were made to...

Dealer Replied: Hello Toni, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Read more

Great customer service and solving my issue With my vehicle. I had a sensor problem that two services couldn?t solve and finally it was fixed

Dealer Replied: Hi Timoni, thank you for your kind words! We are thrilled to hear that our team was able to solve your vehicle issue. Providing exceptional customer service is our top priority, and we are glad we could help get you back on the road. Thank you for choosing our business!

View on Cars.com

your salesman Davison in the Miami store was a true gentleman. Ishall be happy to refer all future business to him. You should hire more people like him.

Dealer Replied: We appreciate you taking the time to leave us a response, Lewis! Don't hesitate to call us if you ever need anything. Be safe on the road!

View on Cars.com

Sales representatives was very pleasant, patient and has excellent knowledge about you company and the car I bought. Johnny. Made my car buying experience beautiful. I really love my new car . He even followed up with me to make sure everything was ok.

Dealer Replied: Hi Yvonne, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Miami! Feel free to stop by if you ever need any more help.

View on Cars.com

Manny me brindó un excelente servicio durante todo el proceso de la compra!! Lo recomiendo 100 x 100

Dealer Replied: Hi Jeremiami, we're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

View on Cars.com

Horrible service waiting 2 weeks and still waiting for my car to ne fixed calling trying to speak with a .Manger still waiting for someone to respond after leaving several messages.

Dealer Replied: Hi Jose, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

View on Cars.com

Alex is very helpful and great to work with! Would highly recommend him! They were also very helpful throughout thenpproval process giving several options for financing.

Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Miami. Drive safe, and we'll see you on the road.

View on Cars.com

This was my 3rd time doing business with Stefano and have to say he is the best of the best. Very knowledgeable in the history and the technical details for Mercedes Benz models and engines. The communication throughout the whole process was very clear and transparent. I highly recommend this...

Dealer Replied: Hi Petre, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Miami. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Read more

Excellent and flawless with great follow-up. They made me feel like a valued client and attended to all my needs. They also provided an excellent exit process.

Dealer Replied: Hi Janaye, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

View on Cars.com

I Recently purchased a car from Miami Auto Nation Mercedes Benz, and I couldn't be more satisfied with the entire process. Highly recommend this place if you're looking for a car and a stress-free experience!

Dealer Replied: Hi Luis, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

View on Cars.com

Salesman was a C grade. Josh Mathews CFS MGR. was an A+ grade. For a Mercedes dealer just to offer coffee and water-that's it. After 5 hr. drive to get there and few hours at dealership and then drive home, this does Not cut it. Think Auto Nation is more concerned about its shareholders than...

Dealer Replied: Hi Raymond, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0147 to discuss what we can do to help.

Read more

Very professional, knowledgeable, and ready to answer any question you might have. The process was quick and easy

Dealer Replied: Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

View on Cars.com

Much better attention and assistance provided than in my previous Mercedes-Benz dealership, Jhousse Riera is the best representative I have ever had in my life. He gave me the right guidance for turning in my old GLC lease and get a new great deal with a new 2025 GLC PHEV model.

Dealer Replied: Hello Tony, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

View on Cars.com

Despite spending $3,500 for repairs, I was not given a loaner car. Even Carmax gives a loaner vehicle

Dealer Replied: Hi, we are deeply disappointed by your experience at Mercedes-Benz of Miami. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0147 to discuss what we can do to help.

View on Cars.com

lack of follow up on my proposal for an e sprinter. no negotiation was allowed

Dealer Replied: Juan, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0147 to discuss what we can do to help.

View on Cars.com