Google Review
- December 12, 2019
Beware the dealership in Miam is very unprofessional and sloppy to put it in layman's terms From the manager down to the mechanics Long story short Manager maybe not intentionally broke my seat switch Which has never gave me any problems but instead of 1. Simply apologizing 2. Owning his mistake He...
Response from the owner Replied: Hello, we are deeply disappointed by your experience at Mercedes-Benz of Miami. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (888) 233-6726 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Google Review
- December 12, 2019
Response from the owner Replied: Hi, thank you for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 12, 2019
Response from the owner Replied: Fabiano, thank you so much for your high rating! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 09, 2019
Really nice cars
Response from the owner Replied: David, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- December 09, 2019
When I think about the experience that my wife and I both had purchasing the 2012 Land Rover the name (Your salesman) Nino Nino rings out over and over again our experience with him was not only personable but even boarded on the Lines of what you would expect from a family member We truly...
Response from the owner Replied: Frank, it is great to read such wonderful comments about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Google Review
- December 06, 2019
Response from the owner Replied: Hi, thank you for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 05, 2019
worst car buying experience Ive ever had in my life. A shame too because I bought a very expensive car. A few days after driving it I realized there was something VERY wrong. Turns out the entire underneath of the car, the metal was BENT. it was very difficult to drive and pulled me severely to the...
Response from the owner Replied: We set high expectations for ourselves so its gratifying to hear you had a great experience with Albert! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 03, 2019
Response from the owner Replied: Almer, thank you so much for your high rating! If you need more help, our team is available to talk -- safe travels!
Google Review
- December 01, 2019
(Translated by Google) I went to buy a truck. They told me they had it for 30 minutes and they don't have the truck(Original)Fui a comprar una camioneta. Me dijeron que la tenan estuve 30 minutos y no tienen la camioneta
Response from the owner Replied: (Translated by Google) Leonardo, we are sorry for your experience with us here, but we are glad you warned us. However, if you are willing, our General Manager would love to talk with you and rectify these problems. You can contact the GM at (888) 233-6726. We hope to hear from you soon.(Original)Leonardo, lamentamos tu experiencia con nosotros aqu, pero nos alegra que nos hayas avisado. Sin embargo, si est dispuesto, a nuestro Gerente General le encantara hablar con usted y rectificar estos problemas. Puede comunicarse con el GM al (888) 233-6726. Esperamos saber de usted pronto.
Google Review
- December 01, 2019
(Translated by Google) Very slow, the wait there is long for everything. You can spend 6 hours there just to have a rubber changed (Original)Muy lento, la espera all se hace larga por todo. Puedes pasar 6 horas all slo para que te cambien una goma
Response from the owner Replied: Hello, we are disappointed to see your low star rating. If you'd like, please contact our General Manager at (888) 233-6726. We'd appreciate the chance to make your experience a positive one.
Google Review
- December 01, 2019
(Translated by Google) Super annoying with Mercedes Benz and had two of them and I'm still having a problem with the tires that lose their air. I start asking families and friends and the same thing happens to them to talk to the service to see what the problem is and they don't give me a solution I...
Response from the owner Replied: (Translated by Google) Hi Kenny, we appreciate you taking the time to respond. The Mercedes-Benz of Miami staff takes our reviews very seriously. We would like the opportunity to make peace with you, so if you are willing, contact our General Manager at (888) 233-6726. We look forward to hearing from you.(Original)Hola Kenny, apreciamos que te hayas tomado el tiempo para responder. El personal de Mercedes-Benz of Miami toma nuestras crticas muy en serio. Nos gustara tener la oportunidad de hacer las paces con usted, as que si est dispuesto, comunquese con nuestro Gerente General al (888) 233-6726. Esperamos saber de usted.
Google Review
- December 01, 2019
Super molesto con Mercedes Benz e tenido dos de ellos y sigo teniendo problema con las gomas que pierden el aire me pongo a preguntar a familias y amigos y les pasa lo mismo trato de hablarle a servicio a ver cual es el problema y no me dan una solucion tengo que estar todas las semanas poniendole...
Google Review
- November 30, 2019
Fui a comprar una camioneta. Me dijeron que la tenan estuve 30 minutos y no tienen la camioneta
Response from the owner Replied: Leonardo, lamentamos tu experiencia con nosotros aqu, pero nos alegra que nos hayas avisado. Sin embargo, si est dispuesto, a nuestro Gerente General le encantara hablar con usted y rectificar estos problemas. Puede comunicarse con el GM al (888) 233-6726. Esperamos saber de usted pronto.
Google Review
- November 30, 2019
Muy lento, la espera all se hace larga por todo. Puedes pasar 6 horas all slo para que te cambien una goma
Response from the owner Replied: Hello, we are disappointed to see your low star rating. If you'd like, please contact our General Manager at (888) 233-6726. We'd appreciate the chance to make your experience a positive one.
Google Review
- November 27, 2019
(Translated by Google) It is the third time that they scam me in the same way saying they have spare parts that they don't have and they charge me something that never comes to me. Then you have to ignore the charge. Do not rely on spare parts personnel unless they are taken to the moment.As an...
Response from the owner Replied: Alfredo, lamentamos tu experiencia con nosotros aqu, pero nos alegra que nos hayas avisado. Nuestro Gerente General quisiera ayudarlo a cambiar su experiencia. Si est dispuesto, comunquese con nuestro gerente general al (888) 220-7818 para analizar qu podemos hacer para ayudarlo.
Google Review
- November 27, 2019
Ricardo Vargas is a very professional person and super honest, happy to deal with him
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Lorenzo! It is great to hear that Ricardo was helpful during your visit! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- November 27, 2019
DO NOT BUY A CAR FROM THEM UNLESS YOU READ THIS FIRST!!!My wife and I bought a certified used car (2013 SL63AMG) the day before Thanksgiving last year (2018). As we were driving off, we noticed an ABC malfunction code (hydraulic suspension code) on the dashboard. The car began making a really...
Google Review
- November 26, 2019
Ya es la tercera vez que me estafan de la misma manera diciendo que tienen repuestos que no tienen y me cobran algo que nunca me llega. Despus hay que desconocer el cargo. No confen en el personal de repuestos salvo que se lo lleven en el momento. Como agencia es muy linda para ver y comprar autos.
Response from the owner Replied: Alfredo, lamentamos tu experiencia con nosotros aqu, pero nos alegra que nos hayas avisado. Nuestro Gerente General quisiera ayudarlo a cambiar su experiencia. Si est dispuesto, comunquese con nuestro gerente general al (888) 220-7818 para analizar qu podemos hacer para ayudarlo.
Google Review
- November 26, 2019
Response from the owner Replied: Jay, thank you for the high star rating! Drive safe, and we'll see you on the road.
Google Review
- November 24, 2019
Response from the owner Replied: Liliya, thank you for the high star rating! Drive safe, and we'll see you on the road.
Google Review
- November 24, 2019
Response from the owner Replied: Eduardo, thank you for the high star rating! Drive safe, and we'll see you on the road.
Google Review
- November 23, 2019
Always a pleasure.
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Chanina! Thank you so much for being one of our valued guests and we look forward to your next visit!
Google Review
- November 22, 2019
I am from NY and a Mercedes Benz customer for a long time. I was extremely disappointed with Mercedes Benz of Miami, which is owned by (AutoNation). When I arrived all I seen was sales people standing in a parking lot waiting for clients. This is not what I expect to see from a luxury store like...
Response from the owner Replied: Thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (888) 233-6726 to discuss what we can do to help.
Google Review
- November 21, 2019
Response from the owner Replied: Gladys, thank you for the high star rating! Drive safe, and we'll see you on the road.
Google Review
- November 20, 2019
Response from the owner Replied: Hello, we are disappointed to see your low star rating. If you'd like, please contact our General Manager at (888) 233-6726. We'd appreciate the chance to make your experience a positive one.
Google Review
- November 19, 2019
After much car shopping & having one stressful outcome after another, I made one last attempt. I called Mercedes Benz of Miami and a charming Brazilian answered the phone. To my surprise, Ivan couldn't have been better with his service & professionalism. He knew exactly what I was looking for & made...
Response from the owner Replied: Hello Mercy, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Drive safe!
Google Review
- November 18, 2019
Response from the owner Replied: Duany, thank you for the high star rating! Drive safe, and we'll see you on the road.
Google Review
- November 18, 2019
Worst customer service ever. PLEASE dont buy anything from here
Response from the owner Replied: Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Miami take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (888) 233-6726. We hope to hear from you.
Google Review
- November 17, 2019
Response from the owner Replied: R, thank you for the high star rating! Drive safe, and we'll see you on the road.
Google Review
- November 17, 2019
Response from the owner Replied: Alex, thank you for the high star rating! Drive safe, and we'll see you on the road.
Google Review
- November 16, 2019
Response from the owner Replied: Eddiel, thank you for the high star rating! Drive safe, and we'll see you on the road.
Google Review
- November 15, 2019
Response from the owner Replied: Xcap, thank you for the high star rating! Drive safe, and we'll see you on the road.
Google Review
- November 15, 2019
Response from the owner Replied: Hi, thank you for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- November 15, 2019
Response from the owner Replied: Elijah, thank you for the high star rating! Drive safe, and we'll see you on the road.
Google Review
- November 15, 2019
Mercedes Benz of corral gables you have earned my business for life thank you for righting all the wrong my car was agreeably returned to me the right way this time!
Response from the owner Replied: Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help. Drive safe!
Google Review
- November 14, 2019
Response from the owner Replied: Carlton, thank you so much for your high rating! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- November 13, 2019
I usually never do reviews but I was extremely dissatisfied with the service. Primarily when looking for a car , and telling the price mark we were looking for which is what was advertised on your webpage, the sales man Daniel kept telling us we were at the wrong dealership that its Mercedes and too...
Response from the owner Replied: Ashley, thank you for leaving this detailed feedback about your experience with our dealership. If you are willing, please call our General Manager at (888) 233-6726 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Google Review
- November 12, 2019
I was loyal MB customer for last 15 years. But now it's over. My wife's recent Mercedes(Miami branch) was on tires that last less than 10000 miles and i had to buy new set on dealership (Palm Beach branch) and when i had to do it again on 20000 miles i got normal tires set that still looks new and...
Google Review
- November 12, 2019
Thank you Mercedes-Benz of Miami for pairing me with Ivan Silva who is a an amazing sales associate. Ivan is not your typical sales man, I even went out of my way to speak with my partner about him. He doesn't use any sales pressure and is very honest withwhat he is delivering. I honestly never had...
Response from the owner Replied: Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Drive safe!
Google Review
- November 11, 2019
awesome staff and awesome service , best Mercedes dealership so far in Miami.for mercedes car i dont have to go anywhere else.
Response from the owner Replied: Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Drive safe!
Google Review
- November 10, 2019
My sales person stacey is the best she has a lot of patience when it comes to sales and actually goes above and beyond to meet your satisfaction and the sales manager Alain super nice and friendly person actually got me to pay what i was looking for and didn't give up until he made it happen. This...
Response from the owner Replied: Arlett, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Miami. We're happy we could meet your expectations! We're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Miami. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Miami
Google Review
- November 09, 2019
I love my new lease. Ivan was very helpful in getting me the deal I wanted on the car I wanted. Took some time and negotiating, like any good deal but I got what I came for. The finance department was also very helpful in explaining all my options. Great deal!
Response from the owner Replied: We are pleased to hear you had such a positive leasing experience with us, Jocelyne! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- November 09, 2019
Thank you Mercedes-Benz of Miami for pairing me with Ivan Silva who is a an amazing sales associate. Ivan is not your typical sales man, I even went out of my way to speak with my partner about him. He doesn't use any sales pressure and is very honest withwhat he is delivering. I honestly never had...
Response from the owner Replied: We are pleased to hear you had such a positive experience with Ivan and are thrilled you are enjoying your new vehicle, Jesse! If you ever need help, just give us a call. Happy motoring!
Google Review
- November 08, 2019
Albert helped me get my dream car yesterday! He was quick, honest and very informative! I could not be happier! Thank you Albert!!
Response from the owner Replied: We set high expectations for ourselves so its gratifying to hear you had a great experience with Albert! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- November 05, 2019
Response from the owner Replied: Curtis, thank you for the high star rating! Drive safe, and we'll see you on the road.
Google Review
- November 05, 2019
Response from the owner Replied: Chris, thank you for the high star rating! Drive safe, and we'll see you on the road.
Google Review
- November 02, 2019
Francisco was easy to deal with, great follow up and got the deal done.
Response from the owner Replied: Anthony, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Miami. We always strive to provide personable and excellent customer service. Thank you again for the review!
Google Review
- October 31, 2019
Great service and attention by Stacey!
Response from the owner Replied: We appreciate you taking the time to leave us a response, Alexis! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 30, 2019
Response from the owner Replied: Hi, thank you for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 29, 2019
Horrible customer service
Response from the owner Replied: Thank you, Karen, for reaching out to us. Your opinion plays an integral part in our customer service. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (888) 233-6726 -- we hope to hear from you soon.
Google Review
- October 27, 2019
Response from the owner Replied: R&r, thank you for the high star rating! Drive safe, and we'll see you on the road.
Google Review
- October 25, 2019
Horrible customer service. Try a different dealer please
Response from the owner Replied: Thank you, Matt, for reaching out to us. Your opinion plays an integral part in our customer service. Please call our General Manager at (888) 233-6726 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Google Review
- October 25, 2019
Very pretentious sales people. I personally went to purchase a new car and although they do not know me I felt as if he (salesperson) looked down at me. As if I cannot afford the car. When I asked him how much was the car he told me "if you need to ask you probably cannot afford it" I would not...
Response from the owner Replied: Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Miami take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (888) 233-6726 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Google Review
- October 24, 2019
Response from the owner Replied: Hello, we are disappointed to see your low star rating. If you'd like, please contact our General Manager at (888) 233-6726. We'd appreciate the chance to make your experience a positive one.
Google Review
- October 24, 2019
Response from the owner Replied: We appreciate you taking the time to leave us a response, Kilsy! If you ever need help, just give us a call. Happy motoring!
Google Review
- October 24, 2019
Ivan is the best sales person! He went above and beyond to deliver the highest service for me while I was purchasing the new CLA. There were no question Ivan had no answer to, he made the purchase process seamless and fast. I highly recommend him to help you find your next dream car. Also, he is...
Response from the owner Replied: Yana, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Google Review
- October 23, 2019
I gave five stars because of the workmanship Response is quick on repairs. But I would say that it would be nice to have a loner at least one Time....
Response from the owner Replied: Hi, thank you for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 22, 2019
Google Review
- October 18, 2019
Response from the owner Replied: Frank, thank you for the high star rating! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 18, 2019
The person that assist me, was very courteous. I came because of a recall. I was told by him and the person who called to set up the appointment. That it would take no more than 2 hours. Well, it took 3 hours to get my car back! When, I went to pick up my car at the service desk, I was totally...
Response from the owner Replied: We regret to hear your service took longer than expected. If you are willing, please call our General Manager at (888) 233-6726 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Google Review
- October 17, 2019
Thanks Natalie for assisting me
Response from the owner Replied: , thanks for highlighting Natalie who provided you with such a positive experience, we are happy to pass along your comments to her. Feel free to stop by if you ever need any more help!
Google Review
- October 17, 2019
Response from the owner Replied: Hi, thank you for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 16, 2019
Great place overall . A lot of new faces
Google Review
- October 14, 2019
(Translated by Google) The best place if you want to buy a mercedez in Miami.(Original)El mejor lugar si quieres comprar un mercedez en Miami.
Response from the owner Replied: Guillermo, it means so much to us that you chose our dealership! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Google Review
- October 14, 2019
El mejor lugar si quieres comprar un mercedez en Miami.
Google Review
- October 14, 2019
Natalie was very patient and helpful. Love my new C43!!!!
Response from the owner Replied: Hello Michael, it means so much to us that you chose our dealership! If you ever need more help, our team is available to talk -- safe travels!
Google Review
- October 13, 2019
Worse please to take your car for service, customer service really bad not like California.
Response from the owner Replied: Eddy, we are deeply disappointed by your experience at Mercedes-Benz of Miami. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (888) 233-6726 to discuss what we can do to help.
Google Review
- October 11, 2019
Response from the owner Replied: Hi, thank you for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 11, 2019
I live in Tampa, looking to trade in my 2016 GLE, MB TAMPA couldnt get it done, but MB Miami sure did! Albert Candelario not only got me the 2020 I was looking for, he bought my 2016 trade in sight unseen, sent me a notary to meet me anywhere in Tampa to sign the docs, then shipped my new Benz...
Response from the owner Replied: Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Safe travels!
Google Review
- October 10, 2019
Your staff was awesome. Just awesome. Ricardo and Ivette made my visit worthwhile. I really cannot compare Automations services seeing this my wife and I 3rd purchase from them. Love them.
Response from the owner Replied: Everton, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Google Review
- October 09, 2019
My advisor Luis Lopez is awesome. He always makes hiself available to me. No question is never a stupid question. I must admit my first encounter with him was not great. I have a real patience issue. He insisted that I be patient and he would work things out. To make a long story short I left a...
Response from the owner Replied: Hi there, thank you for your positive review. We're happy to have been of service to you! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 09, 2019
(Translated by Google) Excellent(Original)Excelente
Response from the owner Replied: (Translated by Google) Hello, your comments keep us motivated and working hard for all our customers!(Original)Hola, sus comentarios nos mantienen motivados y trabajando duro para todos nuestros clientes!
Google Review
- October 09, 2019
I love my new GT!!!!I recommend MB of MiamiIrina and Natalie were very nice and helpful!!
Response from the owner Replied: Thanks so much for the warm recommendation of the team here at Mercedes-Benz of Miami. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Yelp Review
- October 08, 2019
Well after recently purchasing May 2019, a car from Autonation and following up on a feature of the car that has never worked. I went into Mercedes of Miami to have it checked out.Long story short.They were late to open.They made me wait 15 mins when I was the first customer there.They told me the...
Google Review
- October 08, 2019
Busy place, average sales help, just so so experience.
Response from the owner Replied: Thank you very much for sharing these comments, Scott. If you'd like, please contact our General Manager at (888) 233-6726. We'd appreciate the chance to make your experience a positive one!
Google Review
- October 05, 2019
(Translated by Google) We are happy with the attention and shopping at this dealership. I recommend the seller Manny Fernandez, my husband is very detailed and he helped us find what we were looking for.Kevin Lemay also a very professional treatment at the time of signing the papers. Thank you. A...
Response from the owner Replied: (Translated by Google) We always strive to provide a high quality service to each client, and we are pleased to know that you enjoyed your experience here at Mercedes-Benz of Miami. Until next time we meet, take care!(Original)Siempre nos esforzamos por brindar un servicio de alta calidad a cada cliente, y nos complace saber que haya disfrutado de su experiencia aqu en Mercedes-Benz of Miami. Hasta la prxima vez que nos veamos, cudate!
Google Review
- October 05, 2019
Estamos felices con la atencin y las compras en esta concesionaria. Recomiendo al vendedor Manny Fernandez, mi marido es muy detallista y l nos ayud a encontrar lo que buscbamos. Kevin Lemay tambin un trato muy profesional al momento de la firma de los papeles. Muchas gracias. Un placer!
Google Review
- October 05, 2019
It was great with customer service, just toke a little longer than what I expected.
Response from the owner Replied: Hi there, thank you for your positive review. We're happy to have been of service to you! Don't hesitate to call us if you ever need anything else. Be safe on the road!
Google Review
- October 03, 2019
Outstanding dealership. Customer service and competitive pricing with largest selection of MB in south florida. I particularly appreciated Manuel Fernandez (our sales rep) non-pressure, honest, and outstanding customer service. I think our manager Jordi and was also kind and we ended up getting a...
Response from the owner Replied: Hi there, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help. Safe travels!
Yelp Review
- October 03, 2019
I called to ask how much will cost a service B for a CLA250 with 16,000 miles only.The technician who that i spoke to told me $1,500 .. WHAT A RIPOFF !! Not only that.. to make sure if the price was right i called to Mercedes Benz of Coral Gables .For my surprise the service in Coral Gables cost...
Google Review
- October 02, 2019
I went in to purchase a serpentine belt from the parts department and Emmanuel reinoso helped me find the right belt for my car very professional people there I went home and tried to install it myself had a little trouble I called the parts department and Emmanuel went over the part number with me...
Response from the owner Replied: Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Safe travels!
Google Review
- October 02, 2019
Better don call them. The girls who pick up the phone are helpless
Response from the owner Replied: Thank you very much for sharing these comments, Alex. If you would be willing to give us another chance in the future, please reach out to our General Manager at (888) 233-6726. We would appreciate the chance to turn your experience around.
Google Review
- September 29, 2019
I highly recommend this dealership as the best Mercedes dealership in South Florida! My service agent Luis is UNPARALLELED in customer service and overall excellence! I literally come from Palm Beach County to this dealership because of Luis!Luis's exceptional service shines through in everything he...
Response from the owner Replied: Hello, we set high expectations for ourselves so its gratifying to hear you always have a great experience with Luis. Thank you so much for being one of our valued guests and we look forward to your next visit!
Google Review
- September 28, 2019
Response from the owner Replied: Your five stars mean a lot to us! Thanks for taking the time to leave your rating!
Google Review
- September 28, 2019
Exceptional car buying experience with Giovanni Mallea and Mercedes-Benz of Miami. Giovanni went above and beyond working with me through every step of a complex transaction involving a number of moving pieces. Top notch customer service, communication and delivery through every step of the...
Response from the owner Replied: Ryan, we set high expectations for ourselves so its gratifying to hear you had an exceptional buying experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- September 27, 2019
Response from the owner Replied: Hi, thank you for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 26, 2019
Unfortunate experience with this dealership. I was ready to sign a lease for a second family car at any moment when they decided to add a stipulation to the approval that I had to turn in my current lease on my 2018 Range Rover in order to lease one of their cars regardless of a near 800 credit...
Response from the owner Replied: Cam, we regret your experience with us here, but are glad you brought this to our attention. If you are willing, please call our General Manager at (888) 233-6726 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Google Review
- September 26, 2019
Response from the owner Replied: Hi, thank you for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 25, 2019
(Translated by Google) Excellent(Original)Excelente
Response from the owner Replied: (Translated by Google) Hello, we are glad you had such a positive experience with us!(Original)Hola, nos alegra que haya tenido una experiencia tan positiva con nosotros!
Google Review
- September 25, 2019
Top
Response from the owner Replied: Hi, thank you for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 24, 2019
Response from the owner Replied: Hi, thank you for letting us know you had a positive experience with us. We would love to know more about your visit! If you have a moment can you edit your review and share some additional commentary? We wish you well, feel free to reach out if you need additional assistance.
Google Review
- September 24, 2019
Great experience, amazing service! Ivan and Kevin were phenomenal! Super happy with the car!!Thank you!!
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Daniel! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 24, 2019
Worst from desk people ever...... service advisors are rude as well. These people treat you like they are doing us a favor.
Response from the owner Replied: Victor, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (888) 233-6726 -- we hope to hear from you soon.
Google Review
- September 23, 2019
Response from the owner Replied: Hi, thank you for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 23, 2019
Response from the owner Replied: Hi, thank you for the positive review! If you ever need help, just give us a call. Happy motoring!
Google Review
- September 23, 2019
I will never again take my c300 here for service. I arrived at 8:45 AM for a 9 AM appointment on a Saturday morning. They were suppose to change a sensor. I didnt get my car till 5:30pm. My advisor left and didnt say anything. At 3 PM I got up to check what was going on and the service manager said...
Response from the owner Replied: Hello, we are deeply disappointed by your experience at Mercedes-Benz of Miami. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (888) 233-6726 to discuss what we can do to help.
Google Review
- September 20, 2019
Response from the owner Replied: Hi, thank you for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 19, 2019
Top notch service,excellent service,very friendly staff and eager to help,the staff always greed and make you feel in a comfortable atsmosphere,with a lounge room that provides WiFi,and complementary coffee.
Response from the owner Replied: Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- September 19, 2019
Response from the owner Replied: Hello! Thank you for taking the time to leave this great rating!
Google Review
- September 19, 2019
Response from the owner Replied: Ricardo, we're disappointed to see your low star rating. We would like to have a better understanding about your experience. Please reach out to us at (888) 233-6726 at your earliest convenience and we will do our best to resolve this with you.
Google Review
- September 19, 2019
I am adding to my previous review and downgrading my review. So everyone understands I am in the process of paying them the last 5 payments plus my disposition fee (voluntarily) to move past this experience. The tipping point was the fact that the liftgate on the GLA DOES NOT CLOSE. I went in to...
Google Review
- September 19, 2019
Outstanding Customer Service Experience with Stefano. Returned my lease and got a new one in less than 3 hours. Excellent experience, Friendly staff at MB of Miami. I recommend this place to anyone looking for a new vehicle.
Response from the owner Replied: Thanks so much for the warm recommendation of the team here at Mercedes-Benz of Miami. If you ever need more help, our team is available to talk -- safe travels!
Google Review
- September 18, 2019
They cant fix anything only change parts. And they break things if u have a new car and u need something basic thats another story. I would not call them pros or techs.
Response from the owner Replied: Richard, we are deeply disappointed by your experience at Mercedes-Benz of Miami. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (888) 233-6726 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Google Review
- September 17, 2019
I waited 3 full days to fixed one tire. They lost my key in the process so I had to bring an alternate. I ordered a shuttle and the shuttle never came so I had to uber . Customer service was not okay, south Orlando Mercedes would never treat me that bad.
Response from the owner Replied: Anjelie, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (888) 233-6726 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Google Review
- September 17, 2019
Excellent customer service and knowledge
Response from the owner Replied: Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- September 17, 2019
Never going back to this MB Dealearship . The service was HORRIBLE , not only they did waste our time two times by making me going to the service without having the parts that I ordered, but last but no least, they broke a mirror in the passenger side and allowed us to get out of there with NO...
Response from the owner Replied: Eduardo, we are deeply disappointed by your experience at Mercedes-Benz of Miami. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (888) 233-6726 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Google Review
- September 16, 2019
Response from the owner Replied: Hi, thank you for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 16, 2019
I just got my second car from this dealership. They make you feel like a true VIP. Nino was excellent in terms of sales and really made sure that I was making a sound purchase. And then I met with Kevin Lemay to sign all the paperwork and he made it a painless process and explained all my fees and...
Response from the owner Replied: Karyn, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help. Safe travels!
Google Review
- September 15, 2019
Response from the owner Replied: Hi, thank you for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 14, 2019
Response from the owner Replied: Hi, thank you for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 14, 2019
Google Review
- September 14, 2019
This is by far the worst service I've received at a Mercedes dealership. Will never come and spend a penny in this trash of a place. I've never been encountered by so many unlikeable humans. Just as a side note, I didn't spend a penny here. Just came for warranty recalls. So they didn't overcharged...
Response from the owner Replied: Arturo, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (888) 233-6726 -- we hope to hear from you soon.
Google Review
- September 13, 2019
Loved Natalie and my new car
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Isabel! Drive safe, and we'll see you on the road.
Google Review
- September 13, 2019
My advisor Luis Lopez is awesome. He always makes hiself available to me. No question is never a stupid question. I must admit my first encounter with him was not great. I have a real patience issue. He insisted that I be patient and he would work things out. To make a long story short I left a...
Response from the owner Replied: Hi there, thank you for your positive review. We're happy to have been of service to you! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 13, 2019
Came in for a new car inspection. Scheduled an appointment over the phone and was explicitly told it would cost $175. It's also known that new car inspections cost in the range of $150 to $250 at the absolute most. When I got there I was told it would cost me $492. Embarrassing that a Mercedes Benz...
Response from the owner Replied: Hi Boris, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Miami take our reviews very seriously. If you'd like, please contact our General Manager at (888) 233-6726. We'd appreciate the chance to make your experience a positive one.
Google Review
- September 13, 2019
Top notch service,excellent service,very friendly staff and eager to help,the staff always greed and make you feel in a comfortable atsmosphere,with a lounge room that provides WiFi,and complementary coffee.
Response from the owner Replied: Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- September 09, 2019
Response from the owner Replied: Hello Elena, thanks for the five star rating! We understand your time is valuable, so we appreciate the review. Take care!
Google Review
- September 09, 2019
Response from the owner Replied: Hi, thank you for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 08, 2019
Good service
Response from the owner Replied: Dayron, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.
Google Review
- September 08, 2019
The best service you can find with Julian Sanchez
Response from the owner Replied: Yanetsy, we set high expectations for ourselves so its gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Google Review
- September 07, 2019
Ask for Hugo Bowen to take care of you. He always goes the extra mile for me.
Response from the owner Replied: Hello, your comments keep us motivated and working hard for all our guests! If you ever need help, just give us a call. Happy motoring!
Google Review
- September 06, 2019
"The place to buy the most bad xxx cars in South Florida!"I just bought my 2012 Mercedes CL 63 AMG at Mercedes Benz of Miami this past Saturday. I worked with Ivan who went the extra mile to help me get this car at an amazing price. When I arrived, Ivan had the car in the garage with a black cover...
Response from the owner Replied: Brian, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Google Review
- September 05, 2019
Great & professional experience, from initial phone call to the follow up from Sales Consultant Ivan Silva. Highly recommend location, everyone is very friendly and personable. Ivan really goes the extra mile for a easy & quick experience. No Non sense!
Google Review
- September 04, 2019
Response from the owner Replied: Hello, we are disappointed to see your low star rating. If you'd like, please contact our General Manager at (888) 233-6726. We'd appreciate the chance to make your experience a positive one!
Google Review
- September 03, 2019
Response from the owner Replied: Hi, thank you for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 03, 2019
I had an appointment about my airbag. Mandarory whatever. I was there before my scheduled time. After maybe an hour they told me they needed to re schedule. O couldn't believe it. That appointment was made 3 weeks earlier and they didn't even care to call me to re schedule. Originally they said...
Response from the owner Replied: Thank you for reaching out to us. Your opinion plays an integral part in our customer service. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (888) 233-6726 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Google Review
- September 02, 2019
Great costumer service, Kevin LeMay from financial service was excellent and very professional. He has plenty knowledge of his job and a great human being. Very happy with the costumer service here and love my new ride...Highly recommended!!!
Response from the owner Replied: William, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of Mercedes-Benz of Miami and we hope to be of service again in the future!
Yelp Review
- September 02, 2019
I was working with Giovanni on the purchase of a 550 he had on the lot . After driving the car I decided ok let's purchase it. I tried to negotiate but there was no wiggle room but I still wanted it so I let him know. He called me and said I needed to leave a deposit on it so I gave him my credit...
Google Review
- September 02, 2019
Ivan Silva helped me purchase my new Mercedes GLA 250 and my experience could not have been better! I really liked how he was patient and did not rush me in my decision. He was always straight to the point, and there was no BS. I would really recommend going to him if you are looking to purchase a...
Response from the owner Replied: Abbie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Google Review
- August 31, 2019
Great staff and get the job done for the customer attitude. Manny Fernandez is very nice and knowledgeable and knows how to make the deal go smoothly! Very happy with the customer service here and love my new ride!! Great job i highly recommend Manny Fernandez and the wonderful team at Mercedes of...
Response from the owner Replied: Thank you for taking the time to let the world know about your positive experience, Manny! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!
Google Review
- August 31, 2019
Google Review
- August 30, 2019
Mercedes 2020 Impressive..!!!!
Response from the owner Replied: We appreciate you taking the time to leave us a response, Vero! Drive safe, and we'll see you on the road.
Google Review
- August 29, 2019
Response from the owner Replied: Daniel, thank you for taking the time to leave us this awesome four-star rating! Please do not hesitate to let us know how we can make your next experience even better. Take care!
Cars.com Review
- August 29, 2019
Ron is a fantastic salesman and person. Nothing but pleased with this purchase. Car is great. Will recommend to anyone trying to buy or lease.
Mercedes-Benz of Miami 2370 Replied: Ron, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road!
Google Review
- August 28, 2019
Response from the owner Replied: Hi, thank you for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- August 28, 2019
Cesar Leon is the only reason I keep coming back. A gentleman and a friend. Hes professional, respectful and looks out for his clients.
Google Review
- August 26, 2019
Was originally 5 stars but decided to change to 1 since my email was changed so that I can no longer receive the surveys (which I always provide excellent feedback for anyway). Little shady, if you ask me.
Response from the owner Replied: We are pleased to hear you enjoyed dealing with Omar! If you ever need any help, please give us a call!
Google Review
- August 26, 2019
Large dealership. Very nice young man put air in my tires.
Response from the owner Replied: Corinne, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- August 26, 2019
Response from the owner Replied: Hi, thank you for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- August 25, 2019
DO NOT BUY A CAR FROM THEM UNLESS YOU READ THIS FIRST!!!My wife and I bought a certified used car (2013 SL63AMG) the day before Thanksgiving last year. As we were driving off, we noticed an ABC malfunction code (hydraulic suspension code) on the dashboard. The car began making a really rough noise...
Google Review
- August 25, 2019
Response from the owner Replied: Thanks so much! Your positive rating means a lot to us!
Google Review
- August 24, 2019
Response from the owner Replied: Hello Brenda, thank you for the rating. Please don't hesitate to reach out to us if you have any further questions or comments.
Google Review
- August 23, 2019
Response from the owner Replied: Hello, thank you for your positive review. If theres anything we can do to change your 4 star experience into a 5 star one, please let us know! Take care and safe travels.
Google Review
- August 23, 2019
Leased my first Mercedes Benz ever!! Seamless process. Armando Valencia & Rene Celeiro helped me from start to finish. Simply in love with my A220. Go see them, tell them Suyen sent you!
Response from the owner Replied: Hello, we set high expectations for ourselves so its gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road!
Google Review
- August 22, 2019
Response from the owner Replied: Your positive rating means a lot to us! We sincerely value your business and hope to see you soon!
Google Review
- August 22, 2019
I just leased my second car from this Mercedes dealership, and I would never go anywhere else. It was an absolute pleasure working with Melvin Cabrera (Sales Advisor). So a big thank you to him and the rest of the MB team for making the whole experience so nice!!! This Mercedes dealership is...
Response from the owner Replied: Hello Darah, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!
Google Review
- August 22, 2019
Highly recommended!!!Natalie was very Patient with US. Now I love my mercedes more!!!
Response from the owner Replied: Gani, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Miami. If there is anything more we can do for you, please dont hesitate to reach out. Come back and see us any time!
Google Review
- August 21, 2019
Best or nothing.
Response from the owner Replied: Thank you for your kind words! We are happy that our team could provide top notch service to you. Please don't hesitate to reach out to us if there's anything more we can do!
Google Review
- August 20, 2019
Horrible. I left my car and without notice they had it towed. Prior to it being towed I was not only in constant communication with the person I left it with (emails to back it up) I paid over 200$ for a key that never worked.y Mercedes was demolished. Horrible experience!!!I received an email to...
Response from the owner Replied: Thanks for leaving us this response. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (888) 233-6726 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Google Review
- August 20, 2019
(Translated by Google) Excellent, nice to go there. An after-sales service with a lot of kindness and professionalism.(Original)Excelente, un placer ir por ah. Un servicio de postventa con mucha amabilidad y profesionalismo.
Response from the owner Replied: (Translated by Google) Thank you for taking the time to share your comments with us. Our team is dedicated to providing all our guests with excellent customer service and quality work they can trust! We look forward to your next visit with us!(Original)Gracias por tomar el tiempo para compartir tus comentarios con nosotros. Nuestro equipo est dedicado a brindar a todos nuestros huspedes un excelente servicio al cliente y un trabajo de calidad en el que puedan confiar! Esperamos su prxima visita con nosotros!
Google Review
- August 20, 2019
Excelente, un placer ir por ah. Un servicio de postventa con mucha amabilidad y profesionalismo.
Yelp Review
- August 19, 2019
This is probably the worst Mercedes dealership in America. I've been scammed three times by the sales people promising things that they don't deliver and by the up-selling finance people who lie about what's covered under all the pre-paid services. I'm only in Florida a few times a year and every...
Google Review
- August 18, 2019
Response from the owner Replied: Hello Gary, thanks for the five star rating! We understand your time is valuable, so we appreciate the review. Take care!
Google Review
- August 18, 2019
Response from the owner Replied: Hello Elena, thanks for the five star rating! We understand your time is valuable, so we appreciate the review. Take care!
Google Review
- August 17, 2019
City View Drive
Response from the owner Replied: Hello Faith, thank you for taking the time to leave us this 3 star rating. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our General Manager at (888) 233-6726 and we will do our best to improve your experience.
Google Review
- August 16, 2019
Terrible experience with service department. If less than one star was a possibility, I would rate them accordingly. Both the "customer experience" manager, Robert, and the service manager, Alan, are dishonest in their pricing practices. When confronted with the fact that they estimated a repair to...
Response from the owner Replied: Thank you very much for sharing these comments, Brandon. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (888) 233-6726 to discuss what we can do to help.
Google Review
- August 11, 2019
(Translated by Google) Excellent treatment and service ... Thank you!(Original)Excelente trato y servicio...Gracias!!!
Response from the owner Replied: (Translated by Google) Thank you!(Original)Muchas gracias!
Google Review
- August 10, 2019
I am the proud new owner of a 2019 Mercedes-Benz C63s AMG! This has been the vehicle of my dreams for over ten years. I cannot be prouder of myself for the years of hard work, effort and financial planning I put forth to be able to afford a luxury vehicle of this caliber. Autonation Mercedes-Benz of...
Response from the owner Replied: Hi Juan, thank you for taking the time to leave a review for us at Mercedes-Benz of Miami. We're happy we could meet your expectations. Congratulations on your new 2019 Mercedes-Benz C63s AMG! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- August 10, 2019
I am the proud new owner of a 2019 Mercedes-Benz C63s AMG! This has been the vehicle of my dreams for over ten years. I cannot be prouder of myself for the years of hard work, effort and financial planning I put forth to be able to afford a luxury vehicle of this caliber. Autonation Mercedes-Benz of...
Response from the owner Replied: Hi Juan, thank you for taking the time to leave a review for us at Mercedes-Benz of Miami. We're happy we could meet your expectations. Congratulations on your new 2019 Mercedes-Benz C63s AMG! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- August 09, 2019
Response from the owner Replied:
Google Review
- August 09, 2019
The General Sale Manager, Fernando Lopez-Varela Has no respect for nobody his customers service skill are very bad how did he even become a manger, he has no respect for Mercedes Benz customers. I came into Benz to upgrade to a better car I had to give them more money down towards my new car they...
Google Review
- August 09, 2019
The General Sale Manager, Fernando Lopez-Varela Has no respect for nobody his customers service skill are very bad how did he even become a manger, he has no respect for Mercedes Benz customers. I came into Benz to upgrade to a better car I had to give them more money down towards my new car they...
Google Review
- August 09, 2019
Excelente trato y servicio...Gracias!!!
Google Review
- August 07, 2019
$883 for regular service for GLA 250 are you ok guys???
Response from the owner Replied: Hello, we appreciate you taking the time to give us your feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (888) 233-6726 when you have a chance. Thank you, and we look forward to hearing from you.
Google Review
- August 07, 2019
Response from the owner Replied: Hello, thank you for your positive review! If theres anything we can do to change your 4 star experience into a 5 star one, please let us know! Take care and safe travels.
Google Review
- August 07, 2019
Google Review
- August 06, 2019
Above and beyond customer service! Thank you very much Cesar Leon
Response from the owner Replied: Hello, we set high expectations for ourselves so its gratifying to hear you had a great experience with us! Drive safe, and we'll see you on the road.
Google Review
- August 05, 2019
I was dealing with Gio at this store per a referral from a family member. We had negotiated for a few days before settling on a price similar to the original quote (it was a very good deal, another store didn't even want to deal when I tried to cross shop them) and closing the deal. I went out of...
Response from the owner Replied: Thank you very much for sharing these comments, Michael. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (888) 233-6726 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Google Review
- August 04, 2019
They are awesome! Words could not explain
Response from the owner Replied: We are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help! Take care!
Google Review
- August 04, 2019
(Translated by Google) It was really gratifying, thanks to Jay for his excellence in his work and management we were satisfied. They are the best.(Original)Fue realmente gratificante, gracias a Jay por su excelencia en su trabajo y gestin quedamos satisfechos. Son los mejores.
Google Review
- August 04, 2019
Google Review
- August 01, 2019
We know ms Natail today shes very nice and shows us a lot of things about the car I really appreciate all her help since we are new here just moved from Ny shes makes us feel home
Response from the owner Replied: We are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
Google Review
- July 31, 2019
Google Review
- July 31, 2019
Fue realmente gratificante, gracias a Jay por su excelencia en su trabajo y gestin quedamos satisfechos. Son los mejores.
Google Review
- July 31, 2019
Great place to visit, but the parts department is SUPER slow.......
Google Review
- July 31, 2019
Nice people
Response from the owner Replied: We are pleased to hear you had a positive experience with us, Maria! Drive safe, and we'll see you on the road.
Google Review
- July 31, 2019
Above and beyond customer service! Thank you very much Cesar Leon
Response from the owner Replied: Hello, we set high expectations for ourselves so its gratifying to hear you had a great experience with us! Drive safe, and we'll see you on the road.
Google Review
- July 30, 2019
I felt disenfranchised, disrespected, and discriminated against. I was quoted one price and when I went to pay, the price was higher. I even had to ask the manager to provide an overview and future issues that need addressing. I was quoted $500 for brake pad repair when my other mechanic performed...
Google Review
- July 30, 2019
Great service
Response from the owner Replied: Frank, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Google Review
- July 28, 2019
(Translated by Google) Very professional(Original)Muy profesionales
Response from the owner Replied: (Translated by Google) Thank you!(Original)Muchas gracias!
Google Review
- July 27, 2019
Response from the owner Replied:
Google Review
- July 27, 2019
I highly recommend go to this dealer to do your dealer. When go ask for Silva Ivan. He is an excellent person who will try to get your best deal. He was always very helpfully during the entirely process of getting my new baby. Thank you so much. I give you 5 .
Response from the owner Replied: Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience working with Silva. Have a great day!
Google Review
- July 26, 2019
Response from the owner Replied: We are pleased to see you had such a positive experience with us, Warner! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- July 25, 2019
Excellent service...and beautiful cars..
Response from the owner Replied: Hello Elizabeth, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road!
Google Review
- July 23, 2019
Natalie was Great!!!
Response from the owner Replied: Thank you again for taking the time to let us know how we did. We hope you have a great day!
Google Review
- July 22, 2019
Response from the owner Replied:
Google Review
- July 21, 2019
(Translated by Google) Excellent Mr. Oscar Restrepo's attention(Original)Excelente la atencin del Sr. scar Restrepo
Response from the owner Replied: (Translated by Google) Your satisfaction is our top priority. Please do not hesitate to call us if there is anything else we can do for you!(Original)Su satisfaccion es nuestra maxima prioridad. Por favor no dude en llamarnos si hay algo mas que podamos hacer por usted!
Google Review
- July 21, 2019
Excelente la atencin del Sr. scar Restrepo
Response from the owner Replied:
Yelp Review
- July 21, 2019
7/21/2019 Update today Sunday it has a sign Carwash close today.7/13/2019 Hi every time I want to get a car wash there either broken or it's close. I need to know what are the hours of operation and why is this machine broken.
Yelp Review
- July 21, 2019
Or no stars at all if possible.This is the worst of the worst in regards to taking advantage of customers. (Not sure if I should add here, pregnant women that come alone!! Beware!)My C300 light came up asking for a A1 service. I took the car in and spoke to Cesar who asked me if I knew the quotes...
Google Review
- July 20, 2019
Just return my lease got charge like 600 for returns fees and a total of 1500 for 2 tires service time was really bad.. time to get a new lease with a different brand stay away guys
Response from the owner Replied: Vladimir, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (888) 233-6726 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Google Review
- July 20, 2019
My wife went to do the A1 service and she was quoted $1600( I have copies of the quote). I spoke to service advisor to ask about the price and why its so expensive and what was the price of the A and B service. Get ready for this, he says that he has been there for 13 years and has not heard of an...
Google Review
- July 20, 2019
Response from the owner Replied: Hello! Thank you for taking the time to leave this great rating!
Google Review
- July 19, 2019
Very friendly team
Response from the owner Replied: Simon, thank you for your positive review. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- July 19, 2019
I WISH THERE WAS A - STAR TO CHOOSE FROM! DO NOT EVER GO HERE!!!! THE WORST SERVICE DEPARTMENT I EVER BEEN TO IN MY LIFE...... THE MANAGERS CANNOT MANAGER A STORE WITH 2 CARS!!!!! DO NOT WASTE YOUR TIME AND MONEY THERE GO TO FORT LAUDERDALE WAY MORE MANAGED AND ORGANIZED
Response from the owner Replied: Thank you very much for sharing these comments, Michael. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (888) 233-6726 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Google Review
- July 19, 2019
Very friendly team
Response from the owner Replied: Simon, thank you for your positive review. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- July 18, 2019
(Translated by Google) Excellent!!!!(Original)Excelente!!!!
Response from the owner Replied: (Translated by Google) Hi, thanks for your positive comment! Have a nice day!(Original)Hola, gracias por su comentario positivo! Que tenga un buen dia!
Google Review
- July 18, 2019
I had excellent experience with Natalies help. I love the service. Top notch
Response from the owner Replied: We are happy that our team could provide top notch service to you! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Google Review
- July 17, 2019
Response from the owner Replied: Thanks for the positive star rating, Maria!
Google Review
- July 17, 2019
Nice infrastructure no management.You have our phone number, perhaps in the very near future you will talk to our lawyers.
Response from the owner Replied: Thank you, Jorge, for reaching out to us. Your opinion plays an integral part in our customer service. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (888) 233-6726 -- we hope to hear from you soon.
Google Review
- July 17, 2019
Google Review
- July 17, 2019
As very loyal client to Mercedes Benz Ive never experience such a friendly professional and smooth transaction with my purchase.Liron Rinsky is the best sale experience I had.If you need to lease or purchase or even just to sell your car please go and ask only for Liron. She is truly amazing.
Response from the owner Replied: Daniel, we set high expectations for ourselves so its gratifying to hear you had a great experience with us. Enjoy your new vehicle and don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- July 17, 2019
I give one star but they deserved cero there are terrible customer service; I give the down payment they sold the car and after I went to ask for the money they give a thousand excuses just to give me a hurt time. Honestly I won't recommend this place especially Fernando Lopez he doesn't have...
Response from the owner Replied: German, we are deeply disappointed by your experience at Mercedes-Benz of Miami. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (888) 233-6726 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Google Review
- July 16, 2019
I bought a 3 year service, and I came to do the first one, and they say the the rotation of the will are not included, I spend more then $1000 , DON'T BUY THOSE SERVICES, DO IT IN OTHER PLACES, YOU DON'T NEED THE DEALER
Response from the owner Replied: We appreciate the positive star rating! If you ever need help, just give us a call. Happy motoring!
Google Review
- July 16, 2019
Every time i go to this dealership its the same thing, the experience is never different they treat you more then good. Never any line of disrect pass your treated well from the time you pull in to the time you leave. They have complimentary bottle waters on standby always and if there any reason...
Response from the owner Replied: Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- July 16, 2019
Nice infrastructure no management.
Google Review
- July 16, 2019
A scheming, conniving, group of liars in the service department. Beware of these people. Notice all the 1 star reviews in the last 12 months? There's another dealership in Miami, go there & thank me later.
Response from the owner Replied: Hi Ethan, thank you for bringing this matter to our attention. Please call our General Manager at (888) 233-6726 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Google Review
- July 16, 2019
Response from the owner Replied: We appreciate the positive star rating! If you ever need help, just give us a call. Happy motoring!
Google Review
- July 15, 2019
Good service. Free coffee.
Response from the owner Replied: It sounds like you had a positive experience with us. However, your low star rating has us concerned that there was something more we could have done. If this is the case, please reach out to us so that we can work towards a resolution. You can contact the GM at (888) 233-6726 -- we hope to hear from you soon.
Google Review
- July 15, 2019
Great service at Mercedes Benz ! Juan Negron, was amazing in giving us all the info that we needed. And the financing Dept was great. Robert Vallejo was one of a kind. Great people great place .
Google Review
- July 15, 2019
Very nice and easy. Loved it!
Response from the owner Replied: Andy, we set high expectations for ourselves so its gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!
Google Review
- July 14, 2019
Bad service
Response from the owner Replied: Thanks for the feedback, Maria. We strive to provide excellent service to our customers at Mercedes-Benz of Miami. If you'd like, please contact our General Manager at (888) 233-6726. We'd appreciate the chance to make your experience a positive one.
Google Review
- July 10, 2019
Google Review
- July 09, 2019
Manny Fernandez is the best. He helped me a lot, very professional and knowledgeable about every detail of the cars. very happy with the purchase of my spouse's car. thanks for everything.
Response from the owner Replied: Leandro, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!
Cars.com Review
- July 09, 2019
Manny Fernandez is the best. He helped me a lot, very professional and knowledgeable about every detail of the cars. very happy with the purchase of my spouse's car. thanks for everything.
Yelp Review
- July 09, 2019
Hi every time I want to get a car wash there either broken or it's close. I need to know what are the hours of operation and why is this machine broken. Managers need to see what is the issue with this car wash.
Google Review
- July 08, 2019
Your best bet would be to walk in if you ever need assistance. If you ever call that place, you will get transferred over and over, nobody will ever pick up and that is frustrating. You literally have to leave whatever you are doing to go there to resolve any issue that could easily be resolved over...
Response from the owner Replied: Wayola, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Please call our General Manager at (888) 233-6726 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Google Review
- July 08, 2019
Welcome to Mercedes-Benz of Miami.
Google Review
- July 08, 2019
Great Service
Response from the owner Replied: Hello Jorge, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
Google Review
- July 05, 2019
I came for service- Liron Rinsky approached me and explained me my options to sell my car. I will definitely consider it since I felt very comfortable with her.She has a very amazing customer service and definitely an asset to the company.Speak to Liron if you need help with your car !!!
Response from the owner Replied: Ismael, we set high expectations for ourselves so its gratifying to hear you had a great experience with us. Again, we appreciate your recommendation of Mercedes-Benz of Miami and we hope to be of service again in the future.
Google Review
- July 04, 2019
Hello My name is David Argy, I had pleasant to meet with Liron from Mercedes Benz of Miami that helped me thru the system with a professional way, that will lead me to buy my nextMercedes from this dealership.I defiantly recommend any one that looking to buy Mercedes toContact her (Liron)
Response from the owner Replied: We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Google Review
- July 04, 2019
Hello My name is David Argy, I had pleasant to meet with Liron from Mercedes Benz of Miami that helped me thru the system with a professional way, that will lead me to buy my nextMercedes from this dealership.I defiantly recommend any one that looking to buy Mercedes toContact her (Liron)
Response from the owner Replied: We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Google Review
- July 03, 2019
Response from the owner Replied: Look at all of those stars! Thank you!
Google Review
- July 02, 2019
Hello My name is David Argy, I had pleasant to meet with Liron from Mercedes Benz of Miami that helped me thru the system with a professional way, that will lead me to buy my nextMercedes from this dealership.I defiantly recommend any one that looking to buy Mercedes toContact her (Liron)
Response from the owner Replied: We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Google Review
- July 01, 2019
Natalie was very helpful. She was patient to show me all of the features in my new S 550.
Response from the owner Replied: Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- June 30, 2019
Ask for Al Candelario, he's the best
Response from the owner Replied: We appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!
Yelp Review
- June 29, 2019
Caesar is awesome! He really went above and beyond & his customer service skills were undisputed! I had to have my service/inspection done on my Benz and he really made the ENTIRE service experience such a smooth and easy process. From him greeting you, to him explaining everything, to him even...
Google Review
- June 28, 2019
Aunque estoy en honduras, fui atendido via telfono por tyrone, y me ayudo en todo lo que necesite,
Google Review
- June 28, 2019
Originaly I wrote "The Best in South Florida" when I brought my CPO car in September of 2018. Now that I problems with car, the service department says my issue " A really bad crackling driver door" is not covered by the CPO warranty. I guess bumper to bumper has a different meaning to these people....
Response from the owner Replied: Thank you for your kind words and review, Barry. If you ever need any help, please give us a call! Take care!
Google Review
- June 27, 2019
Response from the owner Replied: Thanks for rating us! Customer satisfaction is one of our top priorities!
Yelp Review
- June 26, 2019
The absolute WORST RIP OFF REPAIR SHOP ! They lie, cheat, and steal and are completely dishonest, and are only motivated to do one thing, and that's to drain your wallet of as much cash as possible. From the moment you sit down in their waiting room when they charge you for a single piece of FRUIT,...
Google Review
- June 26, 2019
The service department its the worst I have had the worst experiences. One day they say the brakes are bad the next day they say their in perfect condition. They are always trying to rip you off. The car is great, but I dont think I will lease another Mercedes just because of their service!!! They...
Response from the owner Replied: Thank you for taking the time to leave us feedback. Our General Manager would like to help turn your lackluster experience around. If you're willing, please contact our GM at (888) 233-6726 to discuss what we can do to help.
Google Review
- June 25, 2019
Read AUTONATION reviews before you get played by thugs in lame suits. They are there to take your money not to find you a suitable car. You will end up paying so much more than what you were originally offered. Go in there with a voice recorder so they cant play games. Oral agreements are valid in...
Google Review
- June 25, 2019
In my search for Mercedes Benz, Natalie Johnson displayed phenomenal customer service, and represented the brand well. Thank you, and I look forward to making a decision on the make and model I want very soon!!
Response from the owner Replied: We're happy to hear Natalie was able to provide you with a positive experience. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Miami
Google Review
- June 25, 2019
"I help operate a $39 million dollar a year company and understand client expectations.The average client wants to go into a company and work with professionals that are extremely knowledgeable, fast and accommodating. Adam Littman provided exactly that! He had a my paperwork ready to go and...
Response from the owner Replied: Hi Roldan, we're very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!
Google Review
- June 24, 2019
Response from the owner Replied: Hi, we appreciate you taking the time to let us know how we did. We can't wait to see you again. Take care!
Google Review
- June 23, 2019
Excellent experience at Mercedes Benz of Miami. It was a real pleasure working with Liron. She clearly understood my needs and made everything possible to accommodate them. If you need to trade your car, renew your Leases, or even simply sell your car - Give Liron Rinsky a call and she will take...
Response from the owner Replied: We are happy you had a pleasant experience here at Mercedes-Benz of Miami. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- June 21, 2019
Excellent experience!My service experience at Mercedes of Miami Gardens went extremely smooth. The young lady named Khalia (with the british accent) was very helpful, courteous and professional. One of the best dealership experiences I've ever had! I 100% recommend her service.
Google Review
- June 20, 2019
Response from the owner Replied:
Google Review
- June 18, 2019
(Translated by Google) Lousy service. I do not recommend it.(Original)atendimento pssimo. No recomendo.
Response from the owner Replied: Joaquim, thank you for leaving this detailed feedback about your experience with our dealership. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (888) 233-6726 -- we hope to hear from you soon.
Google Review
- June 18, 2019
Your best bet would be to walk in if you ever need assistance. If you ever call that place, you will get transferred over and over, nobody will ever pick up and that is frustrating. You literally have to leave whatever you are doing to go there to resolve any issue that could easily be resolved over...
Response from the owner Replied: Wayola, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Please call our General Manager at (888) 233-6726 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Google Review
- June 18, 2019
Natalie Johnson did a great job showing me functionality on my Mercedes.
Response from the owner Replied: We are ecstatic with your strong recommendation of our location, John. If you ever need any help, please give us a call!
Google Review
- June 17, 2019
Response from the owner Replied: Maria, thank you for the 5 star rating! We hope you have a great day!
Google Review
- June 17, 2019
HORROR SHOWMy husband and I bought a 2013 SL63AMG the day before Thanksgiving last year. As we were driving off, we noticed an ABC malfunction code (hydraulic suspension code) on the dashboard. The car began making a really rough noise and vibrations. It wasn't supposed to do that. After...
Response from the owner Replied: Thanks for the feedback, Melanie. We strive to provide excellent service to our customers at Mercedes-Benz of Miami. Our General Manager would like to help turn your lackluster experience around. If you're willing, please contact our GM at (888) 233-6726 to discuss what we can do to help.
Yelp Review
- June 17, 2019
HORROR SHOW AT AUTONATION MERCEDES MIAMI!!!!My husband and I bought a 2013 SL63AMG the day before Thanksgiving last year. As we were driving off, we noticed an ABC malfunction code (hydraulic suspension code) on the dashboard. The car began making a really rough noise and vibrations. It wasn't...
Google Review
- June 16, 2019
Response from the owner Replied: Fernando, thank you for taking time to leave us a review. Your star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (888) 233-6726 to discuss what we can do to help.
Yelp Review
- June 16, 2019
Today is Sunday, I have a problem with my car, I come in salon, but all personal have day off!! What I will do??? I need to help??? Mercedes Benz the best!!!!!
Google Review
- June 13, 2019
Response from the owner Replied: Joaquim, thank you for leaving this detailed feedback about your experience with our dealership. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (888) 233-6726 -- we hope to hear from you soon.
Google Review
- June 13, 2019
atendimento pssimo. No recomendo.
Google Review
- June 11, 2019
Great people , great customer service. Giovani was a very kind and helpfull person. Thks!
Response from the owner Replied: Hello Mauricio, thank you for the great feedback! We're so pleased to hear that you enjoyed your visit with Giovani and our team. Please let us know if there is anything else we can do for you; we are more than happy to help!
Google Review
- June 08, 2019
Welcome to Mercedes-Benz of Miami.
Google Review
- June 07, 2019
Most professional CAR dealership team we've ever dealt with. My husband and I have purchased a hefty amount of cars combined and both agreed that the level of service experienced here were BAR NONE. We all know how complicated, tedious car buying could be but can vouch to say that everyone from...
Google Review
- June 06, 2019
I love this place parts department. Very patient in finding the exact part I needed . Wasnt too pleased when I went in for the vehicles recalls and they tried to charge me $250+ just to plug the car up and then what ever cost of what comes up. I thought recalls was free? anyways, they have great...
Response from the owner Replied: Thanks so much for the warm recommendation of the team here at Mercedes-Benz of Miami. If you need more help, our team is available to talk -- safe travels!
Google Review
- June 06, 2019
Response from the owner Replied: Hello Henrietta, we appreciate the five star rating! If there is anything else that we can do for you, please don't hesitate to reach out! Have a wonderful day.
Google Review
- June 05, 2019
Great service thanks Nathalie youre a compliment to this company
Response from the owner Replied: Hello Wally, thank you; we appreciate your positive feedback! We're so pleased to hear that you enjoyed your visit with Nathalie and our team. We hope to see you in again soon!
Google Review
- June 05, 2019
Google Review
- June 05, 2019
Response from the owner Replied: Hello Marianela, thank you for taking the time to leave us this wonderful rating! We're so pleased to see that you had an enjoyable experience with us. We hope that you have a fantastic day!
Google Review
- June 05, 2019
Google Review
- June 05, 2019
Had a bad brake pulsation at about 60-70 mph I have to say what a great job you guys did the car feels like brand new. A big thank you to Steven Gonzalez and the technician awesome job guys, very happy with the service. Mercedes Benz of Miami for life
Response from the owner Replied: We are happy you had such a positive experience with us, Paul! If you ever need help, just give us a call. Happy motoring!
Google Review
- June 05, 2019
I love this place parts department. Very patient in finding the exact part I needed . Wasnt too pleased when I went in for the vehicles recalls and they tried to charge me $250+ just to plug the car up and then what ever cost of what comes up. I thought recalls was free? anyways, they have great...
Response from the owner Replied: Thanks so much for the warm recommendation of the team here at Mercedes-Benz of Miami. If you need more help, our team is available to talk -- safe travels!
Google Review
- June 04, 2019
Excellent experience!My service experience at Mercedes of Miami Gardens went extremely smooth. The young lady named Khalia (with the british accent) was very helpful, courteous and professional. One of the best dealership experiences I've ever had! I 100% recommend her service.
Google Review
- June 04, 2019
My car was delivered by Khalia and she was very friendly and helpful. I was very impressed and couldnt be more happy with my experience. Thank you!
Response from the owner Replied: We are ecstatic with your strong recommendation of our location, Kadia. Feel free to stop by if you ever need any more help.
Google Review
- June 03, 2019
Response from the owner Replied: Fernando, thank you for taking time to leave us a review. Your star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (888) 233-6726 to discuss what we can do to help.
Google Review
- June 02, 2019
Response from the owner Replied: Lee, thank you so much for the 5-star rating! We look forward to your next visit with us! Take care.
Google Review
- June 01, 2019
Response from the owner Replied: Jorge, thank you so much for the 5-star rating! We look forward to your next visit with us! Take care.
Google Review
- May 31, 2019
Response from the owner Replied: Lester, thank you for taking time to leave us a review. Your star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (888) 233-6726 to discuss what we can do to help.
Google Review
- May 30, 2019
Response from the owner Replied: Matheus, thank you so much for the 5-stars! We hope you have a wonderful day.
Yelp Review
- May 30, 2019
Awful level of consumer service. Incompetent personal. I was charged for almost 1.5K despite of service contract which I bought together with a car. It happened 5 months ago and still no refund just ignore or different reasons which slow down the process. If you do not want to get your mood spoiled...
Yelp Review
- May 30, 2019
Terrible Terrible Service. I've bought 3 cars from this location! Never again. Brought my car in at 9:00 am for a "Service B" notice that came up on my dash. I am also covered by warranty but They also sold me the rotate your tire thing. I'm sorry I hadn't read the reviews before I went in to know...
Google Review
- May 27, 2019
Response from the owner Replied: Elizabeth, thank you for the 4 star rating! We hope you have a great day!
Google Review
- May 26, 2019
MS. JOHNSON IS EVERYTHING!
Google Review
- May 26, 2019
Response from the owner Replied: Daniel, thank you for the 5 star rating! We hope you have a great day!
Google Review
- May 24, 2019
Response from the owner Replied: Ricardo, we're disappointed to see your low star rating. We would like to have a better understanding about your experience. Please reach out to us at (888) 233-6726 at your earliest convenience and we will do our best to resolve this with you.
Google Review
- May 23, 2019
Response from the owner Replied: Thank you for the high star rating! We hope to be of service to you again in the future. Best wishes!
Google Review
- May 23, 2019
Response from the owner Replied: Thank you for the high star rating! We hope to be of service to you again in the future. Best wishes!
Cars.com Review
- May 23, 2019
congrats to Julio specially . great used sales manager.
Mercedes-Benz of Miami 2370 Replied: Thanks for the great feedback, Florencia! Your wonderful shout out for Julio means so much to us. If there is anything further that we may do to assist you, please do not hesitate to reach out!
Google Review
- May 22, 2019
I have bought two cars within two months and the service has been second to none . Fernando Lopez and his team are very special.Lenett Wirshing did an excellent jobI would recommend them and AutoNation without any hesitation! The best team in town!Carlos Mauri
Response from the owner Replied: Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!
Google Review
- May 22, 2019
Thanks Natalie for your professional assistance
Response from the owner Replied: Dianne, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
Google Review
- May 22, 2019
Response from the owner Replied: Thanks so much! Your positive rating means a lot to us!
Google Review
- May 21, 2019
Response from the owner Replied: Thank you for the 4 star rating! We hope you have a great day!
Google Review
- May 18, 2019
(Translated by Google) Excellent(Original)Excelente
Response from the owner Replied: (Translated by Google) Hi Salvatore, thank you very much for your five stars!(Original)Hola Salvatore, muchas gracias para su cinco estrellas!
Google Review
- May 18, 2019
(Translated by Google) Excellent service Alberto Candelario is the best seller I have ever met(Original)Excelente servicio Alberto Candelario es el mejor vendedor que he conocido
Response from the owner Replied: (Translated by Google) Hello Karen. We are happy to know that Alberto was able to provide you with such a positive experience. Thanks again for taking the time to leave us this information about your recent visit. Beware!(Original)Hola, Karen. Nos alegra saber que Alberto pudo brindarte una experiencia tan positiva. Gracias nuevamente por tomarse el tiempo para dejarnos esta informacin sobre su reciente visita. Cudate!
Google Review
- May 18, 2019
(Translated by Google) After having 3 times bad experiences it seems that today is the expired(Original)Luego de tener 3 veces malas experiencias parece que hoy es la vencida
Response from the owner Replied: (Translated by Google) Marianela, we really appreciate your positive comment! We hope you have a great day!(Original)Marianela, realmente apreciamos tu comentario positivo! Esperamos que tengas un gran da!
Google Review
- May 18, 2019
Rigid sales policies that don't allow for the perks you normally get when buying a car. When dropped car off for service it sat for an hour before they realized it was there for a 1 hour job that only took 5 minutes once they rushed it back. I can't recommend Auto Nation as they're taking the...
Response from the owner Replied: Hi Pete, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Miami take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (888) 233-6726. We hope to hear from you.
Google Review
- May 17, 2019
Response from the owner Replied:
Google Review
- May 15, 2019
Great customer service, they have a cosy lounge if you have to wait and they serve food and beverages.
Google Review
- May 14, 2019
My wife and I decided to switch over from a Buick and give Mercedes Benz a shot. It was the car and brand that felt was the next step up and why not enjoy a little. While the car drives great, the rest of the experience has us feeling like we leased an entry level KIA. While I understand that we did...
Google Review
- May 13, 2019
Worst dealership in south Florida. I was there a week ago with my 2017 Infiniti qx30 in exelent conditions. After waiting more than an hour, the manager from used car gave me $13000. I thing he thought that I was an stupid person. I will not recommend this dealership to anyone who wants to buy a...
Google Review
- May 13, 2019
Not helpful at all! Tried calling and they just transfer you to all the possible departments and hang up on you when they are tired of transferring you. Greeting is extremely unprofessional...wish I would have gone somewhere else- Im stuck with dealing with them until my lease is over.
Google Review
- May 13, 2019
I am more than happy with my purchase. My sales person Manuel Fernandez (MANY) he is the best. My purchase was smooth because of Many. Also, the lady who helped us with the financial process she was profesional and very nice. Thank you
Google Review
- May 13, 2019
If you're considering purchasing a vehicle from a distance, hire an independent vehicle inspector!!! I dealt with Francisco, who was pushy and rude. He described the 2016 certified pre-owned Mercedes as "i-mma-cu-late," "perfect," "not even driven" and was all ready to ship me the vehicle. It...
Google Review
- May 13, 2019
My wife and I decided to switch over from a Buick and give Mercedes Benz a shot. It was the car and brand that felt was the next step up and why not enjoy a little. While the car drives great, the rest of the experience has us feeling like we leased an entry level KIA. While I understand that we did...
Google Review
- May 11, 2019
My wife and I decided to switch over from a Buick and give Mercedes Benz a shot. It was the car and brand that felt was the next step up and why not enjoy a little. While the car drives great, the rest of the experience has us feeling like we leased an entry level KIA. While I understand that we did...
Google Review
- May 11, 2019
Great customer service, they have a cosy lounge if you have to wai and they serve food and beverages.
Google Review
- May 11, 2019
Sold me a car that was dropped off a truck and was a buyback from MBUSA. They said is was traded back because of the color. Fought for a month and they took it back as a trade.
Response from the owner Replied: We regret to hear that you had a negative experience with us. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (888) 233-6726 to discuss what we can do to help.
Google Review
- May 10, 2019
Response from the owner Replied: Thanks for the high rating! We're glad to have been of service and hope to see you again!
Google Review
- May 09, 2019
Good service
Response from the owner Replied: Thank you for the positive rating and review! We appreciate you taking the time to let us know how we did. Take care!
Google Review
- May 08, 2019
Lourdes Diaz our sales rep too great care of us.
Response from the owner Replied: Hi Benny, we are very happy to have provided you with such a positive experience! Glad Lourdes was able to assist you so well. Thanks again for taking the time to leave us this information about your recent visit. Take care!
Google Review
- May 08, 2019
Natalie was very nice to me. Love the EXPERIENCE
Response from the owner Replied: We are very happy that Natalie provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- May 08, 2019
Michael Brandeis BEST. Thank you for your diligence & care. Old school customer service !
Response from the owner Replied: Hi Gary, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- May 05, 2019
Super freundlicher Kundenservice. Groe Auswahl. Bester Mercedes Hndler im Groraum Miami
Google Review
- May 04, 2019
Everyone here is so helpful and kind and also very patient. Im so happy with my new GLE. Anyone who thinking about buying a Mercedes should stop here first, best in the business
Google Review
- May 04, 2019
Everyone here is so helpful and kind and also very patient. Im so happy with my new GLE. Anyone who thinking about buying a Mercedes should stop here first, best in the business
Response from the owner Replied: Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Miami
Google Review
- May 02, 2019
Google Review
- May 02, 2019
Greedy, Rip-off of Used Car That They Couldn't Fix in Warranty Period 20 Times
Response from the owner Replied: Thanks for the feedback, Melanie. We strive to provide excellent service to our customers at Mercedes-Benz of Miami. Our General Manager would like to help turn your lackluster experience around. If you're willing, please contact our GM at (888) 233-6726 to discuss what we can do to help.
Google Review
- May 01, 2019
Excellent is the word! This is the first time that Ive had nothing but positive things to say about a dlrshp. The salesman and also the finance lady was just great !!! God bless them
Response from the owner Replied: Thanks so much for your feedback. If you ever need any help, please give us a call!
Yelp Review
- April 30, 2019
I came here for service for the first time. Several attendants walked by me without so much as a look much less a hello. My appointment was supposed to last 1.5 hours. I was there 3 hours. Management, your service department needs better training in customer service. I won't be coming back to this...
Yelp Review
- April 29, 2019
I had my car serviced today and it was so smooth. Through out the day I was informed of how the service was going. Transportation was arranged for me. And my car was completed and nice and clean. Maikel Escalante Service Advisor. Was excellent! He made it and awesome experience, no surprises and my...
Google Review
- April 26, 2019
Response from the owner Replied: Candida, we are deeply disappointed by your lackluster experience at Mercedes-Benz of Miami. If you'd like, please contact our General Manager at (305) 707-0147 so that we can address your concerns regarding cancellation. We'd appreciate the chance to make your experience a positive one.
Google Review
- April 26, 2019
Response from the owner Replied: Ossie, thank you for the 5 star rating! We hope you have a great day!
Google Review
- April 25, 2019
Response from the owner Replied:
Google Review
- April 25, 2019
I always get excellent service from this MB branch. They are very expensive, but I am paying their employees for their education, experience in working on my model, and the special in-house training courses which their employees are required to take. I consider the annual maintenance on my 2012...
Response from the owner Replied: Thanks! We really appreciate your continued business with us! If you have any further questions, please give us a call. We're always happy to help!
Google Review
- April 24, 2019
Response from the owner Replied:
Google Review
- April 24, 2019
Google Review
- April 24, 2019
Excelente servicio Alberto Candelario es el mejor vendedor que he conocido
Response from the owner Replied: (Translated by Google) Hello Karen. We are happy to know that Alberto was able to provide you with such a positive experience. Thanks again for taking the time to leave us this information about your recent visit. Beware!(Original)Hola, Karen. Nos alegra saber que Alberto pudo brindarte una experiencia tan positiva. Gracias nuevamente por tomarse el tiempo para dejarnos esta informacin sobre su reciente visita. Cudate!
Google Review
- April 24, 2019
Google Review
- April 24, 2019
Google Review
- April 23, 2019
Luego de tener 3 veces malas experiencias parece que hoy es la vencida
Response from the owner Replied: (Translated by Google) Marianela, we really appreciate your positive comment! We hope you have a great day!(Original)Marianela, realmente apreciamos tu comentario positivo! Esperamos que tengas un gran da!
Google Review
- April 21, 2019
Cars.com Review
- April 19, 2019
The service Dept is disorganized, unresponsive to Customers and difficult to communicate with. They scratched my S550 on 3 occasions and had to repair it. As a long time Lexus owner, there is no comparison. Also Lexus service is free not $1000 for required service
Mercedes-Benz of Miami 2370 Replied: It's upsetting to hear that you did not receive the top-notch service we strive to provide. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (888) 233-6726 -- we hope to hear from you soon.
Google Review
- April 18, 2019
(Translated by Google) Super friendly customer service. Large selection. Best Mercedes dealer in Greater Miami(Original)Super freundlicher Kundenservice. Groe Auswahl. Bester Mercedes Hndler im Groraum Miami
Google Review
- April 18, 2019
(Translated by Google) Good attentive(Original)Bien atentos
Google Review
- April 18, 2019
Response from the owner Replied: Anthony, thank you for the 5 star rating! We hope you have a great day!
Google Review
- April 18, 2019
It was the best car buying experience of my life. Exceptional service and professionalism.Manny Fernandez was the sales consultant who helped me get an amazing deal in the car I wanted.
Google Review
- April 17, 2019
Roger was the best. Found great deal on S Class. Thanks Natalie for showing me the features!
Google Review
- April 15, 2019
On April 4th 2019 I purchased a Mercedes Benz A220 2019, I can honestly say that I fell in love with this car. While car shopping at a few Mercedes Dealerships, I was drawn to return to Mercedes Benz of Miami on 3 Occasions for 1 particular Salesman who was Very Attentive to me and Valued my...
Google Review
- April 15, 2019
Above and beyond !Great experience purchasing my certified pre-owned car with the MB of Miami team.Especially Alberto Candelario, my sales manager who offered to come pick up my car at work, drive it the MB garage to have it serviced and dropped it back off at my work.... ON HIS DAY OFF !!!That's...
Google Review
- April 13, 2019
Waiting on service is not acceptable! Ive been waiting here for service about an hour now, and I have not been called; but the customers behind me were in and out.
Response from the owner Replied: We are disappointed to hear that you did not have a more positive experience with us at Mercedes-Benz of Miami. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (888) 233-6726 -- we hope to hear from you soon.
Yelp Review
- April 11, 2019
If you like bad service this is a must.Also enjoy trying to call in? All you need is half hour to be on hold. This place talks the talk; problem is, they don't walk the walk.
Google Review
- April 10, 2019
Response from the owner Replied: Thank you for leaving us this positive star rating! We look forward to seeing you again!
Google Review
- April 09, 2019
Google Review
- April 09, 2019
Jhousse Rivera is the most professional. I enjoy working with him on my car buying experience!
Google Review
- April 06, 2019
Google Review
- April 06, 2019
Super freundlicher Kundenservice. Groe Auswahl. Bester Mercedes Hndler im Groraum Miami
Google Review
- April 06, 2019
Nice peopleGood TeamCongratulation
Google Review
- April 02, 2019
Response from the owner Replied: Alberto, thank you for taking the time to leave us a rating. We're so grateful to have earned five stars from you! Feel free to reach out to us if you need anything. Have a wonderful day.
Google Review
- April 02, 2019
Every time I call on this Dealarship I was disappointed with everything I dont know how Mercedes still let them to sale Mercedes everything in there is bad
Response from the owner Replied: Jader, we're disappointed to hear of the negative experience you had at our location. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (888) 233-6726 to discuss what we can do to help.
Google Review
- April 02, 2019
Response from the owner Replied: Thank you for leaving us this five star rating! If you need more help, our team is available to talk -- safe travels!
Google Review
- April 02, 2019
Response from the owner Replied: Thank you for leaving us this five star rating! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Cars.com Review
- April 02, 2019
In all the years our family has been buying cars I must say, this was the smoothest process. Our sales person Lama Alsayyed was very helpful, pleasant and not the typical pushy car sales person. Thank you Lama.
Google Review
- April 02, 2019
Google Review
- April 01, 2019
I had a horrible experience with the sales person on this place. Thats why I took my momey to Mercedes of Pembroke Pines. My bad experience comes down to:1) The salesperson was not knowledgful and he was very snobby. He wouldnt tell me anything about the features of the car and wouldnt even speak,...
Response from the owner Replied: Renato, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (888) 233-6726 to discuss what we can do to help.
Google Review
- April 01, 2019
Every time I call on this Dealarship I was disappointed with everything I dont know how Mercedes still let them to sale Mercedes everything in there is bad
Response from the owner Replied: Jader, we're disappointed to hear of the negative experience you had at our location. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (888) 233-6726 to discuss what we can do to help.
Google Review
- April 01, 2019
Response from the owner Replied: We appreciate the positive star rating! If you ever need help, just give us a call. Happy motoring!
Google Review
- March 31, 2019
Google Review
- March 31, 2019
Service was very lengthy.. but good deals..
Response from the owner Replied: We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Google Review
- March 30, 2019
Very good
Google Review
- March 30, 2019
Fantastic services
Google Review
- March 30, 2019
The best costumer service
Response from the owner Replied: Hi Pedro, thank you so much for your positive comments about Mercedes-Benz of Miami! We look forward to your next visit! Take care!
Google Review
- March 30, 2019
Google Review
- March 29, 2019
Google Review
- March 28, 2019
Destiny was fabulous from the beginning to the end. I love my new car!
Google Review
- March 28, 2019
Google Review
- March 27, 2019
Google Review
- March 27, 2019
Fantastic services
Google Review
- March 25, 2019
The best costumer service
Response from the owner Replied: Hi Pedro, thank you so much for your positive comments about Mercedes-Benz of Miami! We look forward to your next visit! Take care!
Google Review
- March 25, 2019
Lenett was very helpful. She was quick with her responses and got me the best deal out of multiple other Mercedes dealerships. When it came time to pick up my car she made the process so quick and easy. I was in and out of the dealer with a new car in less than 2 hours. I strongly recommend her for...
Google Review
- March 24, 2019
Very good
Google Review
- March 22, 2019
The guys in the front and the valet guys and the mechanics are awesome they are so patient, explained everything well,everyone working today was amazing. Im always there for some reason and yet theyre so welcoming and they always help me with my issues. Great customer service. They deserve a raise....
Google Review
- March 20, 2019
The guys in the front and the valet guys and the mechanics are awesome they are so patient, explained everything well,everyone working today was amazing. Im always there for some reason and yet theyre so welcoming and they always help me with my issues. Great customer service. They deserve a raise....
Google Review
- March 18, 2019
(Translated by Google) Good service, not fast, but high-quality service(Original) , ,
Google Review
- March 18, 2019
Horrible. I left my car and without notice they had it towed. Prior to it being towed I was not only in constant communication with the person I left it with (emails to back it up) I paid over 200$ for a key that never worked.y Mercedes was demolished. Horrible experience!!!
Response from the owner Replied: Thanks for leaving us this response. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (888) 233-6726 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Google Review
- March 18, 2019
Spectacular dealership to purchase your new and preowned mb
Google Review
- March 16, 2019
I have purchased several Mercedes for over 18 years, starting out at Mercedes Benz in Coral Gables to ending up at Mercedes Benz in Miami. Each dealership has its great attributes, but Mercedes Benz of Miami has Cimone Destiny Campbell! Their star in her own right! From date one Destiny took...
Google Review
- March 16, 2019
Destiny from Mercedes Bens of Miami deserves 6 stars instead of 5 stars. She worked tirelessly to help me find my new car. Communicating with her was easy and for the first time I enjoyed negotiating the purchase of a new vehicle. Destiny is the ONE I recommend anyone looking to purchase or lease a...
Google Review
- March 15, 2019
If I could give it zero stars I would. Unique to the service department. Its a combination of poor customer service and poor troubleshooting the problems. My car has been to the shop 4 times for the same problem. When you call the receptionists are rude, the service managers are rude. Not the luxury...
Response from the owner Replied: Hi Suly, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (888) 233-6726. We hope to hear from you.
Google Review
- March 15, 2019
Last week I went to Mercedes Benz Miami dealership believing that I would obtain the same quality of service that I had upon purchasing my Lexus. Unbeknownst to me I came there expecting the highest of professionalism in the search of new luxury car particularly for my Birthday, and I didnt get...
Response from the owner Replied: We regret to hear that you are displeased with your recent experience with us. Our General Manager would like to help turn your lackluster experience around. If you're willing, please contact our GM at (888) 233-6726 to discuss what we can do to help.
Google Review
- March 13, 2019
Google Review
- March 12, 2019
I want to say thank you Simone Campbell for been so helpful and dedicated. I am delighted with my car and also with your assistance persons like you make the difference !!!
Google Review
- March 12, 2019
Amazing, this place is amazing. I came to replace a left low beam headlight and these guys put me 4 new tires, continental pro, full car wash outside and in, and guess what, $0.00 paid, I came to the dealer like 5 times since I bought the baby, and always is nice to be there and great attention, but...
Google Review
- March 12, 2019
Google Review
- March 12, 2019
Worst Mercedes dealership ever, so disappointed with the service department
Response from the owner Replied: Hi Jassim, we regret to hear that you are displeased with your recent experience with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (888) 233-6726 -- we hope to hear from you soon.
Google Review
- March 08, 2019
Google Review
- March 08, 2019
They help me and was on mi way fast.
Google Review
- March 08, 2019
I have purchased multiple Mercedes before. Never from this dealership. We went to this showroom. We were left sitting at a desk waiting for EXTENDED times multiple times while the salesman left alone . My wife and I would stare at each other waiting for him to return. He promised to forward to us...
Response from the owner Replied: Richard, we're disappointed to hear of the negative experience you had at our location. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (888) 233-6726 -- we hope to hear from you soon.
Google Review
- March 07, 2019
Excellent customer service Ive always find what I need.
Google Review
- March 07, 2019
Purchasing a car has never been my favorite activity, but I have to say that on my visit to Mercedes-Benz of Miami this week Sales Manager Fernando Lopez and Sales Representative Luis Martinez made car buying a nice experience for me. There was absolutely no pressure, every financial option was...
Google Review
- March 07, 2019
My ultimate all time favorite dealership. Everyone here and I mean everyone here is absolutely awesome! Super professional, kind and so helpful. I always have the best experience every time I come in for service or just to make a purchase.
Google Review
- March 06, 2019
(Translated by Google) It seems that one should be showing the money out of pocket, to have decent attention and not like the one I received, because it seems that it is only because of what you show, and it seems very sad that even in this period there are still discriminatory treatments...
Response from the owner Replied: (Translated by Google) Diana, thank you for explaining your experience with us. We always want to give the best experience to our clients. Please when you have time, if you could call the number (888) 233-6726 to be able to go more in detail of your situation.(Original)Diana, gracias por explicar nos de su experiencia con nosotros. Siempre queremos dar la mejor experiencia a nuestros clientes. Por favor cuando tenga tiempo si podria llamar al numero (888) 233-6726 para poder ir mas en detalle de su situacion.
Google Review
- March 06, 2019
Horrible. I left my car and without notice they had it towed. Prior to it being towed I was not only in constant communication with the person I left it with (emails to back it up) I paid over 200$ for a key that never worked.y Mercedes was demolished. Horrible experience!!!
Response from the owner Replied: Thanks for leaving us this response. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (888) 233-6726 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Google Review
- March 06, 2019
Google Review
- March 06, 2019
Response from the owner Replied: Hello, thank you for leaving this rating. Our General Manager would like to help turn your lackluster experience around. If you're willing, please contact our GM at (888) 233-6726 to discuss what we can do to help.
Google Review
- March 05, 2019
Excellent Costumer service...got to renew my lease and everything when perfect....thanks Destiny Im very please
Google Review
- March 04, 2019
Response from the owner Replied: Quantril, thank you for the high star rating! We hope you have a great day!
Google Review
- March 04, 2019
Google Review
- March 04, 2019
Response from the owner Replied: We are disappointed to see your low star rating. Our General Manager would like to help turn your lackluster experience around. If you're willing, please contact our GM at (888) 233-6726 to discuss what we can do to help.
Google Review
- March 04, 2019
Yelp Review
- March 02, 2019
I bought my car at MB of Delray but came here because I live in Miami. This dealership is stereotypical Miami quality service (or lack Thereof). Incompetent staff with no customer service skills. Needless to say I'll continue making the drive to Delray as it is well worth the 1.5 hour drive for...
Yelp Review
- March 01, 2019
Cesar Leon was exceptional. He made sure that you are taken cared of. He goes beyond what was expected of him. MB North Miami should be proud to have an employee like him. Will highly recommend and come back because of him. Kudos
Google Review
- February 28, 2019
Google Review
- February 28, 2019
I have been a loyal customer for over 5 years and within the last 2 years this dealer has taken a down turn. Constant fraudulent activity within every deparment. I use to get the online surveys but the service department always change my email so Im never able to get them. This place needs new...
Google Review
- February 28, 2019
Excelente services
Google Review
- February 26, 2019
Horrible. I left my car and without notice they had it towed. Prior to it being towed I was not only in constant communication with the person I left it with (emails to back it up) I paid over 200$ for a key that never worked.y Mercedes was demolished. Horrible experience!!!
Response from the owner Replied: Thanks for leaving us this response. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (888) 233-6726 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Google Review
- February 26, 2019
Awesome care 100% professionals
Google Review
- February 25, 2019
Yelp Review
- February 25, 2019
I have only been here for service. Service is good here when Orlando was there but I have not used anyone else. I quickly came to get my battery replaced on my key. It was $5. Quick and easy.
Google Review
- February 23, 2019
OMG! I cant think of a better phrase to use to describe my experience this time around at Benz. And a big thank you to Destiny, I had given up on this dealership due to my two previous car lease experiences I was totally down with Benz of Miami, but Destiny she turned it around. Her customer service...
Yelp Review
- February 23, 2019
OMG! I can't think of a better phrase to use to describe my experience this time around at Benz. And a big thank you to Destiny, I had given up on this dealership due to my two previous car lease experiences I was totally down with Benz of Miami, but Destiny she turned it around. Her customer...
Google Review
- February 21, 2019
great customer service but still i was waiting a very long time
Yelp Review
- February 21, 2019
I went in for 10k mile service on a 2017 S550 4matic. I had prepaid maintenance and wheel and tire insurance on my car. The service tech sits me down and says it is recommended I get an alignment and balance and clean my injectors. Cost $495 plus tax and not covered by prepaid maintenance. The Tech...
Yelp Review
- February 21, 2019
I went in for 10k mile service on a 2017 S550 4matic. I had prepaid maintenance and wheel and tire insurance on my car. The service tech sits me down and says it is recommended I get an alignment and balance and clean my injectors. Cost $495 plus tax and not covered by prepaid maintenance. The Tech...
Google Review
- February 21, 2019
Horrible. I left my car and without notice they had it towed. Prior to it being towed I was not only in constant communication with the person I left it with (emails to back it up) I paid over 200$ for a key that never worked.y Mercedes was demolished. Horrible experience!!!
Response from the owner Replied: Thanks for leaving us this response. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (888) 233-6726 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Google Review
- February 19, 2019
Excelente services
Google Review
- February 18, 2019
(Translated by Google) Excellent service(Original)Servicio excelente
Google Review
- February 18, 2019
(Translated by Google) Excellent(Original)Excelente
Google Review
- February 18, 2019
(Translated by Google) Amazing the cars they have! A very large dealer !! And they have spare parts too. While you wait you can have a free coffee(Original)Increble los autos que tienen! Un concesionario muy grande!! Y tienen repuestos tambin.Mientras esperas pods tomarte un caf free
Yelp Review
- February 18, 2019
Nice building nice coffee but high cost of repairs. Seems everyone is on commission. They push you to do stuff you don't need. Great for warranty repairs at least you get a loaner.
Google Review
- February 17, 2019
Response from the owner Replied:
Google Review
- February 17, 2019
Parece ser que debe ir uno mostrando el dinero fuera de los bolsillos, para tener una atencin decente y no como la q recibi, pues parece que es slo por lo que muestres, y me parece muy triste q an en esta poca existan an tratos discriminatorios.
Response from the owner Replied: (Translated by Google) Diana, thank you for explaining your experience with us. We always want to give the best experience to our clients. Please when you have time, if you could call the number (888) 233-6726 to be able to go more in detail of your situation.(Original)Diana, gracias por explicar nos de su experiencia con nosotros. Siempre queremos dar la mejor experiencia a nuestros clientes. Por favor cuando tenga tiempo si podria llamar al numero (888) 233-6726 para poder ir mas en detalle de su situacion.
Google Review
- February 17, 2019
First time buying a car from MB of Miami. Destiny is well capable and determined to get you the car and financing that fit your needs. She is by far a great asset to MB of Miami. Will definitely returnfor future purchases. Thank you Destiny!!!
Google Review
- February 15, 2019
Google Review
- February 13, 2019
I vowed to never go back here until I met Destiny from the service department. She made sure I was happy every minute of the way and I ended up buying a new car from her. Shes wonderful and I highly recommend anyone who had a previous bad experience to go after her :-)
Google Review
- February 12, 2019
I have been a loyal customer for over 5 years and within the last 2 years this dealer has taken a down turn. Constant fraudulent activity within every deparment. I use to get the online surveys but the service department always change my email so Im never able to get them. This place needs new...
Google Review
- February 12, 2019
The worse place to go they sold me a lemon with front damage 350 Mercedes Benz 2012.At the 2nd day of purchase my car stop in I95 at 10:30pm.A day after i went to returned because of the problem and the saleman Nino said no you can't. They try to fixed the problem and was 2 weeks in the mechanic...
Response from the owner Replied: Hi Nelida, we regret to hear that you are displeased with your recent experience with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (888) 233-6726 -- we hope to hear from you soon.
Google Review
- February 10, 2019
Yelp Review
- February 08, 2019
Fernando, sales manager is a very horrible person with zero customer service skills. They pulled a bait a switch with my wife. We put a down payment of $22,000 on a GL on 2/2/19 and then we back and forth with excuse after excuse and then on 2/8 I see the internet price for my car increased by...
Google Review
- February 07, 2019
Google Review
- February 06, 2019
Everything takes for ever, bad service, bad actitud in every department you go, everytime you go there is worst!!! Except Carla and Ester, they try their best. Never come to this dealership.
Response from the owner Replied: Freddy, thank you for leaving this detailed feedback about your experience with our dealership. Please call our General Manager at (888) 233-6726 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Google Review
- February 05, 2019
Google Review
- February 05, 2019
Google Review
- February 04, 2019
HORRIBLE EXPERIENCE! Went there for service WITH an appointment took an hour to just check in, thats not the problem thou! The next day after, service engine light turned on. went back at 11am to get the car checked and they asked me to take seat and someone will take a look at the car, i checked...
Response from the owner Replied: Hi Cyrus, we regret to hear that you are displeased with your recent experience with us. Our General Manager would like to help turn your lackluster experience around. If you're willing, please contact our GM at (888) 233-6726 to discuss what we can do to help.
Google Review
- February 04, 2019
Response from the owner Replied: Joel, thank you for the 5 star rating! We hope you have a great day!
Google Review
- February 04, 2019
Google Review
- February 03, 2019
Google Review
- February 02, 2019
Nice cars
Response from the owner Replied: Hi Michael, thank you so much for your positive comments about Mercedes-Benz of Miami! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Miami
Google Review
- February 01, 2019
Great service and beautiful cars
Google Review
- January 31, 2019
Bought my wife a Mercedes for our anniversary from the sales consultant Destiny Campbell. She was so personal and friendly and made the whole experience stress free. I would recommend Destiny Campbell to anyone looking for a new car.Thank you Mercedes of Miami.
Google Review
- January 30, 2019
Google Review
- January 30, 2019
i bought a very good car here, they were very nice to us
Google Review
- January 30, 2019
BOBBY J, GLASS: I just moved from CALIFORNIA and when to mercedes benz of miami ,My experience at Mercedes was a favorable one. I worked with MANNY FERMNADEZ who was extremely nice and attentive to my concerns. He. got me a car i wanted, also let me drove the car , a for a test ride.my car...
Response from the owner Replied: Congratulations on your new vehicle, Rafael! We're very happy to hear that Manny was able to provide you with such a positive car buying experience! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Miami
Google Review
- January 30, 2019
Ana was excellent. Thank you for helping test driving the S560.
Google Review
- January 30, 2019
$10,000 reward for car or thieves location or names. I brought my car in about Dec 10 2019 for an oil change and 60,000 mile service on a red c63 amg 2013 4 door. I left my car there with the keys for about 3 Days. I live less than 1/4 mile from mercedes dealership. The week of christmas, someone...
Response from the owner Replied: We're disappointed to hear of the negative experience you had at our location. Our General Manager would like to help turn your lackluster experience around. If you're willing, please contact our GM at (888) 233-6726 to discuss what we can do to help.
Google Review
- January 30, 2019
Horrible Service.Got my E350 here for service. I had bought 2 year of extended warranty and had 2 year of scheduled maintenance included. They performed the cheapest scheduled maintenance. The Service Advisor - Roman Hernandez did not even explain what service was being performed. Neither before nor...
Response from the owner Replied: Aleem, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your lackluster experience around. If you're willing, please contact our GM at (305) 707-0147 to discuss what we can do to help.
Google Review
- January 29, 2019
Excellent
Response from the owner Replied: We're so glad you had such an excellent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Yelp Review
- January 29, 2019
Excellent experience. Did most of the negotiations on the phone and they had everything ready within my limited time. Would highly recommend Rey or Carlos.
Google Review
- January 28, 2019
This car has gave me a headache it has been at the Dealership more days than at my house throughout the first month of my purchase. So manny Unnecessary miles Taking it many times back to the Dealership. I shouldn't be charged The 1st month payment. I have all the paperwork of The Times It has...
Response from the owner Replied: Chris, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Our General Manager would like to help turn your lackluster experience around. If you're willing, please contact our GM at (888) 233-6726 to discuss what we can do to help.
Google Review
- January 28, 2019
Google Review
- January 27, 2019
Horrible Service.Got my E350 here for service. I had bought 2 year of extended warranty and had 2 year of scheduled maintenance included. They performed the cheapest scheduled maintenance. The Service Advisor - Roman Hernandez did not even explain what service was being performed. Neither before nor...
Response from the owner Replied: Aleem, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your lackluster experience around. If you're willing, please contact our GM at (305) 707-0147 to discuss what we can do to help.
Google Review
- January 24, 2019
Google Review
- January 23, 2019
Excellent
Response from the owner Replied: We're so glad you had such an excellent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Google Review
- January 23, 2019
I have to use them just because they are near otherwise I would use another dealer.Everytime is the same thing, I have to wait for hours to leave with a loaner .Services take at least 3h to be done.People are overwhelmed by the amount of service requests. If you miss your window you will wait at...
Google Review
- January 23, 2019
I had a great experience at the Mercedes-Benz dealership. Ruslan made me feel at home. He was knowledgeable about the cars and the features of the make and models. Ruslan also knew what was the best fit for me based on my needs and wants. I would recommend a raise for him.
Response from the owner Replied: Hi Chantal, we're very happy to hear Ruslan was able to provide you with such a positive car buying experience! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Miami
Google Review
- January 22, 2019
Purchased a car in December thanks to their salesperson Ruslan Belousov. I wished all car salesmen were as professional and courteous as Ruslan. I would definitely recommend him to anyone. I wish I could say the same about their other salesmen and Finance Department.
Google Review
- January 22, 2019
Google Review
- January 22, 2019
It was amazing experience buying the car in Mercedes-Benz of Miami! Great service, wonderful atmosphere! Super helpful staff!! Specially Richie and Russian salesman Ruslan. They was very patient and had answer and solutions for any questions:-)
Google Review
- January 22, 2019
Purchased a C class coupe last month with Ruslan. Very nice experience, professional, attentive to details, very knowledgeable. Excellent customer service skills. Very happy with my purchase.
Google Review
- January 22, 2019
BOBBY J, GLASS: I just moved from CALIFORNIA and when to mercedes benz of miami ,My experience at Mercedes was a favorable one. I worked with MANNY FERMNADEZ who was extremely nice and attentive to my concerns. He. got me a car i wanted, also let me drove the car , a for a test ride.my car...
Response from the owner Replied: Congratulations on your new vehicle, Rafael! We're very happy to hear that Manny was able to provide you with such a positive car buying experience! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Miami
Google Review
- January 22, 2019
Google Review
- January 21, 2019
Google Review
- January 21, 2019
Increble los autos que tienen! Un concesionario muy grande!! Y tienen repuestos tambin.Mientras esperas pods tomarte un caf free
Google Review
- January 19, 2019
Ana was excellent. Thank you for helping test driving the S560.
Google Review
- January 19, 2019
i bought a very good car here, they were very nice to us
Google Review
- January 18, 2019
(Translated by Google) All good(Original)Todo bien
Google Review
- January 18, 2019
(Translated by Google) Thanks to Daniel for his great service and great knowledge in directing me towards the best car for me! The best salesman that Merced-Benz of Miami has. Happy with my car and I will definitely be back! Thanks Daniel!(Original)Gracias a Daniel por su gran servicio y gran...
Response from the owner Replied: (Translated by Google) Hi Luis, we are very happy to hear that Daniel was able to give you such a positive experience. Thanks again for taking the time to leave us this information about your recent visit. We are looking forward to your next visit! Beware!(Original)Hola Luis, estamos muy contentos de escuchar que Daniel pudo brindarte una experiencia tan positiva. Gracias nuevamente por tomarse el tiempo para dejarnos esta informacin sobre su visita reciente. Esperamos su prxima visita! Cudate!
Google Review
- January 18, 2019
Went there on Sunday afternoon. Had a great experience with russian salesman Ruslan, great guy, great attitude, great energy and customer service in general. Cool car presentation and test drive. Thank you Ruslan, thank you Mercedes. Planning in getting my new C class in coming month.
Google Review
- January 18, 2019
Went their earlier this week to check out a car I was Interested in buying later this year. Honestly the car had a lot high tech features that Im not use to seeing in a car (I drive a 2011 Jetta) but the girl that helped me out honestly was so kind and helpful. Everyone there was really friendly and...
Google Review
- January 18, 2019
Just bought a Maybach off lease. Car was delivered sight unseen to my driveway. Great price. Great service. Painless process in under 9 days from time of initial call to delivery. 5* all the way!!!
Google Review
- January 18, 2019
Best MB dealership in Florida!!!!
Google Review
- January 17, 2019
Charlie Cespedes at the service department is amazing. She is professional and attentive to all your car needs.
Google Review
- January 16, 2019
Response from the owner Replied:
Google Review
- January 16, 2019
Google Review
- January 16, 2019
$10,000 reward for car or thieves location or names. I brought my car in about Dec 10 2019 for an oil change and 60,000 mile service on a red c63 amg 2013 4 door. I left my car there with the keys for about 3 Days. I live less than 1/4 mile from mercedes dealership. The week of christmas, someone...
Response from the owner Replied: We're disappointed to hear of the negative experience you had at our location. Our General Manager would like to help turn your lackluster experience around. If you're willing, please contact our GM at (888) 233-6726 to discuss what we can do to help.
Google Review
- January 16, 2019
Gracias a Daniel por su gran servicio y gran conocimiento en dirigirme hacia el mejor auto para mi! El mejor salesman que tiene Merced-Benz of Miami. Contento con mi carro y sin duda estar de vuelta! Gracias Daniel!
Google Review
- January 15, 2019
Great assistance and great company!
Google Review
- January 15, 2019
I brought my car in about Dec 10 2019 for an oil change and 60,000 mile service on a red c63 amg 2013 4 door. I left my car there with the keys for about 3 Days. I live less than 1/4 mile from mercedes dealership. The week of christmas, someone comes to my house in the middle of the night, gets...
Response from the owner Replied: We're disappointed to hear of the negative experience you had at our location. Our General Manager would like to help turn your lackluster experience around. If you're willing, please contact our GM at (888) 233-6726 to discuss what we can do to help.
Google Review
- January 15, 2019
Google Review
- January 12, 2019
Google Review
- January 11, 2019
Decent Mercedes operation, but Id recommend trying your luck at one of the other local dealers for better service. The service department kept me waiting for over 2 hrs to see anyone on day one, and about an hour on day 2 despite calling ahead both times.
Google Review
- January 11, 2019
I have to use them just because they are near otherwise I would use another dealer.Everytime is the same thing, I have to wait for hours to leave with a loaner .Services take at least 3h to be done.People are overwhelmed by the amount of service requests. If you miss your window you will wait at...
Google Review
- January 09, 2019
Google Review
- January 09, 2019
Google Review
- January 09, 2019
Google Review
- January 09, 2019
Google Review
- January 09, 2019
Speechless........
Response from the owner Replied: We are disappointed to see you did not have a positive experience with us. If you'd be willing to provide more feedback, please contact our General Manager at (888) 233-6726. We'd appreciate the chance to make your experience a positive one.
Google Review
- January 09, 2019
Utmost customer service. Ask for Ruslan! Very knowledgeable, patient and helpful. Many thanks for the pleasant experience!
Google Review
- January 08, 2019
I had a great experience when I leased my Mercedes last month. Ruslan Belousov was great and he took an excellent care of me! He answered all my questions and made sure that I got a car that fits me best. After the deal was made, I still had some questions about and he answered all of them. The...
Google Review
- January 08, 2019
Google Review
- January 07, 2019
(Translated by Google) , TAKE MY MERCEDES AND MR ALEJANDRO CASTILLO EXCELLENT ATTENTION ,,, !!!(Original), LLEVE MI MERCEDES Y EL SR ALEJANDRO CASTILLO EXCELENTE ATENCIN,,,!!!
Google Review
- January 05, 2019
Hugo Pino is a very good parts Associate. Reliable, Helpful .Pleasure doing business with him.
Response from the owner Replied: We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Yelp Review
- January 04, 2019
Since Nov. 30, 2018, I have been driving, unbeknownst to me, with an expired license plate. I found this out when I received the decal sticker in the mail FROM Mercedes Benz, but no new license plate. I ordered a tag transfer to 1. Save $300 2. Because I owned my previous vehicle and was making a...
Google Review
- January 04, 2019
Since Nov. 30, 2018, I have been driving, unbeknownst to me, with an expired license plate. I found this out when I received the decal sticker in the mail FROM Mercedes Benz, but no new license plate. I ordered a tag transfer to 1. Save $300 2. Because I owned my previous vehicle and was making a...
Response from the owner Replied: We appreciate you taking the time to respond. The staff at Mercedes-Benz of Miami take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (888) 233-6726. We hope to hear from you.
Google Review
- January 03, 2019
Google Review
- January 03, 2019
What a tremendous support from Nathalie Johnson and her new teammate Priscila! Immediate response, courtesy, professionalism, patience and a smile. Unlike the rest of the purchasing process of this car, which makes me waste half of a precious day because of, frankly, quality of sales process,...
Google Review
- January 02, 2019
sold me wrong part
Google Review
- January 02, 2019
Just bought my new Maybach from Harvey Sockel. Great guy!!!!
Google Review
- January 01, 2019
Google Review
- January 01, 2019
Excellent customer service provided by Ralph and Natalie. Highly recommended!
Response from the owner Replied: Thanks so much for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!
Google Review
- January 01, 2019
Ralph sold me my new Mercedes! Highly recommended!
Google Review
- December 30, 2018
Excellent place. Ask for Joe Rey
Google Review
- December 28, 2018
Google Review
- December 28, 2018
I took my car there for a Pre Purchase Inspection. They either inspected the wrong car or they liked to my about the findings. So many mistakes/lies. Stay away from them!!!!
Response from the owner Replied: Dimitrios, thank you for taking the time to leave us this detailed feedback. We pride ourselves on providing a fully transparent, and professional experience to all of our guests. We are saddened to learn that we may have fallen short of the high standards we set for ourselves. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (888) 233-6726 to discuss what we can do to help.
Google Review
- December 28, 2018
Response from the owner Replied: Jada, thanks for the review, we really appreciate it! We look forward to giving you a 5-star experience the next time you visit! Have a great day!
Google Review
- December 28, 2018
Google Review
- December 28, 2018
Google Review
- December 28, 2018
Yelp Review
- December 28, 2018
I took my car there for a Pre Purchase Inspection. They either inspected the wrong car or they liked to my about the findings. So many mistakes/lies. Stay away from them!!!!
Yelp Review
- December 28, 2018
I took my car there for a Pre Purchase Inspection. They either inspected the wrong car or they lied to me about the findings. So many mistakes/lies. Stay away from them!!!!
Google Review
- December 27, 2018
Took it for service cost me around $800 dollars they gave me my car back without the mats (sports mats) when I let them know they told me to come back to the dealership they will order new ones, I went 3 times already nothing... they told me to call an ORLANDO who never answers the phone... now its...
Response from the owner Replied: Ana, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (888) 233-6726. We would appreciate the chance to turn your experience around.
Google Review
- December 27, 2018
Excellent place. Ask for Joe Rey
Google Review
- December 27, 2018
I have bought several cars with the sales person Nino Velazquez he is the best of the best ! He is one of the top reasons I always go back to Mercedes Benz of Miami. Best customer service he is very attentive with his customers and make sure they are buying whats the best fit for them not only...
Google Review
- December 26, 2018
Google Review
- December 26, 2018
ATTENTION EVERYONE!!!!, as a combat veteran and a 1L law student I highly advice coming here. There are a variety of reasons why I wouldn't recommend anyone coming here service, fraud and misrepresentation. I brought my vehicle in on July before warranty expired for a check engine light due to a...
Response from the owner Replied: Vadim, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (888) 233-6726. We look forward to hearing from you.
Yelp Review
- December 24, 2018
Most unprofessional service and sales people ever, honestly they couldn't pay me to go back to Mercedez of Miami. If you're looking for a Mercedes, a co worker who also had bad service here said to speak with Santiago from Pembroke Pines.
Google Review
- December 23, 2018
Response from the owner Replied: Chris, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Our General Manager would like to help turn your lackluster experience around. If you're willing, please contact our GM at (888) 233-6726 to discuss what we can do to help.
Google Review
- December 22, 2018
Google Review
- December 22, 2018
Made an appointment 3 weeks ago for service on my GLK350 and at drop off filled out form then was told I could leave. 20 minutes later after my buddy drove me home I get a call that I needed to speak to a service advisor and sign another form before leaving. This place is very disorganized to say...
Response from the owner Replied: Peter, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (888) 233-6726 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Google Review
- December 19, 2018
Go to Mercedes of coral gables, much better service elsewhere
Response from the owner Replied: Marcus, we are deeply disappointed by your lackluster experience at Mercedes-Benz of Miami. If you'd like, please contact our General Manager at (888) 233-6726. We'd appreciate the chance to make your experience a positive one.
Google Review
- December 17, 2018
Google Review
- December 15, 2018
Google Review
- December 13, 2018