Cars.com Review
- August 23, 2025
This was my 3rd time doing business with Stefano and have to say he is the best of the best. Very knowledgeable in the history and the technical details for Mercedes Benz models and engines. The communication throughout the whole process was very clear and transparent. I highly recommend this...
Dealer Replied: Hi Petre, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Miami. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Cars.com Review
- August 09, 2025
Excellent and flawless with great follow-up. They made me feel like a valued client and attended to all my needs. They also provided an excellent exit process.
Dealer Replied: Hi Janaye, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- July 11, 2025
I Recently purchased a car from Miami Auto Nation Mercedes Benz, and I couldn't be more satisfied with the entire process. Highly recommend this place if you're looking for a car and a stress-free experience!
Dealer Replied: Hi Luis, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- July 04, 2025
Salesman was a C grade. Josh Mathews CFS MGR. was an A+ grade. For a Mercedes dealer just to offer coffee and water-that's it. After 5 hr. drive to get there and few hours at dealership and then drive home, this does Not cut it. Think Auto Nation is more concerned about its shareholders than...
Dealer Replied: Hi Raymond, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0147 to discuss what we can do to help.
Cars.com Review
- July 04, 2025
Very professional, knowledgeable, and ready to answer any question you might have. The process was quick and easy
Dealer Replied: Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!
Cars.com Review
- June 30, 2025
Much better attention and assistance provided than in my previous Mercedes-Benz dealership, Jhousse Riera is the best representative I have ever had in my life. He gave me the right guidance for turning in my old GLC lease and get a new great deal with a new 2025 GLC PHEV model.
Dealer Replied: Hello Tony, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- June 28, 2025
Despite spending $3,500 for repairs, I was not given a loaner car. Even Carmax gives a loaner vehicle
Dealer Replied: Hi, we are deeply disappointed by your experience at Mercedes-Benz of Miami. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0147 to discuss what we can do to help.
Cars.com Review
- June 15, 2025
lack of follow up on my proposal for an e sprinter. no negotiation was allowed
Dealer Replied: Juan, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0147 to discuss what we can do to help.
Cars.com Review
- June 06, 2025
Staff exemplifies great customer service, my service technician (Ignacio) always provides the best service and solutions, and the overall facility is professional.
Dealer Replied: Hi, thank you for your kind words and this wonderful review! If you need more help, our team is available to talk -- safe travels!
Cars.com Review
- May 29, 2025
My experience was definitely Excellent. I couldn't be happier in my new car. I had a great time at this car dealer shop. The experience was very quick and the people are extremely nice.
Dealer Replied: Hi Barbara, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Cars.com Review
- May 29, 2025
I recently purchased the 2025 Mercedes-Benz CLE 300, and I couldn't be more impressed?not just with the car, but with the exceptional customer service I received throughout the entire process. From working with Pedro Sebasco to initiate the purchase to the moment I stepped into the dealership to be...
Dealer Replied: Hi Jennifer, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Miami and we hope to be of service again in the future.
Cars.com Review
- May 05, 2025
Professionalism and dedication to service. The attention to client and buying process was easy and pleasant. The vendor was very knowledgeable about the product the leasing options.
Dealer Replied: Hello Hector, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!
Cars.com Review
- April 28, 2025
Buyer's beware!!! I am out of state-I wanted to pay with my bank & cash for a used car. I agreed to the on line cost of the car plus tax and tags along with $1200 in Dealer Fees. I have PNC financing with branches in Miami. I was told by the salesman that financing has to be done by the dealership...
Dealer Replied: Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0147 to discuss what we can do to help.
Cars.com Review
- April 25, 2025
Juan and the team are great, very fast and amicable service. Would recommend the dealership to my family and friends if they are looking to purchase any cars on their lot!
Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of Mercedes-Benz of Miami and we hope to be of service again in the future.
Cars.com Review
- April 10, 2025
Have a MB dealership walking distance from my house. Very happy to have had the opportunity to wind up at MB of Miami. l
Dealer Replied: Hello Cuban, thank you; we appreciate your feedback! Feel free to stop by if you ever need any more help.
Cars.com Review
- April 08, 2025
Excelent expiriance. Have been using this dealership for at least 20 years, and always the same excellent service
Dealer Replied: Hi Mikem, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Miami. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Cars.com Review
- April 04, 2025
Hugo Bowen gave us great service, knows all the details on the cars and options. Smooth and friendly process with finance. Highly recommended. Thanks. Ricardo Vazquez
Dealer Replied: We are pleased to hear you had such a positive experience with us, Ricardo! Feel free to stop by if you ever need any more help.
Cars.com Review
- March 26, 2025
Pathetic Service!! They towed my car for a puncture at 11:00am and then .... nothing for 5h despite 6 calls that never got a technician to return a call. finally I find out that it isn't being dealt with because I didn't make an appointment... Seriously, I'm supposed to know I'm going to have a...
Dealer Replied: Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (305) 707-0147 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Cars.com Review
- March 10, 2025
The sales advisor, Mr. Salim Jaber was exceptionally helpful in getting us the vehicle we were looking to purchase. Once he located it, he brought it to the dealership, we bought it. No stress transaction. Very professional and very helpful to make the deal happened.
Dealer Replied: Hi Joaquin, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Miami! Feel free to reach out to us if you need anything. Have a wonderful day.
Google Review
- January 14, 2025
Response from the owner Replied: Hi, thanks for the great rating!
Yelp Review
- January 14, 2025
YOLO!Let's Make A Deal! ANDHappy B~ Day to Me! What a lovely car buying experience with Mel(My Sales Rep.) and Francisco (My Finance Rep).I came ready to do business as you should too! Shop on the Mercedes Benz website, come pre-qualified and have your down payment ready "if needed" then...
Google Review
- January 14, 2025
Excellent service thank you!
Response from the owner Replied: Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- January 14, 2025
Just left the Mercedes Benz dealer, I had the pleasure of interacting with Gypsy Morales. She wasn’t so polite and attentive, she made sure to provide me with clear information of what I needed. It was a pleasure and I look forward to dealing with her again.
Google Review
- January 14, 2025
The best service experience overall.. ask for Angel henis amazing!!
Response from the owner Replied: Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- January 14, 2025
Great dealer. Full of options. I entered just to get a price to compare with another brand I had in mind and got out with my dream car. With the great help of Hugo and Kristina.
Response from the owner Replied: Hello Lorenzo, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Miami. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- January 12, 2025
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Adriana! If you ever need help, just give us a call. Happy motoring!
Google Review
- January 11, 2025
Agent was courteous an d helpful!!
Response from the owner Replied: Hi Sarah, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Miami. Please let us know if there is anything else we can do for you; we are more than happy to help!
Google Review
- January 11, 2025
They treated me very kindly and professionally, they provided me with excellent service. I am very grateful to the seller Julián, who helped me a lot to be able to drive my car, thank you 🙌Me atendieron muy amable y profesional me brindaron un servicio excelente estoy muy agradecida con el vendedor...
Response from the owner Replied: Nos alegra saber que tu experiencia con nosotros fue tan positiva, Malena! No dudes en llamarnos si necesitas algo. Cuídate en la carretera!
Google Review
- January 11, 2025
Response from the owner Replied: Hello, thank you for giving Mercedes-Benz of Miami such a high star-rating! Thanks again and take care!
Google Review
- January 11, 2025
Great experience, Herby Kanzki my service advisor was great. He has great knowledge of the whole system and made me feel very comfortable and I trust him for me is very important
Response from the owner Replied: Hi Olivier, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Miami! Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- January 10, 2025
Great customer service, excellent inventory, great lease prices
Cars.com Review
- January 10, 2025
Great customer service, inventory, price, and location. Quality of vehicles, brand recognition. Great sales rep.
Dealer Replied: Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- January 10, 2025
Response from the owner Replied: Hola Jaime, ¡estamos muy contentos de poder brindarte una experiencia positiva! No dudes en pasar por aquí si alguna vez necesitas más ayuda.
Google Review
- January 10, 2025
This was by far one of the quickest and greatest purchase experience I had. Greta facility, management team and my sales associate Jodson Cadet was very good and very knowledgeable. I would recommend him and dealership to all my family and friends.
Response from the owner Replied: Hi Jose, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!
Google Review
- January 10, 2025
All the representatives are informative and friendly.
Response from the owner Replied: Hi Ray, thank you so much for the positive review! Feel free to stop by if you ever need any more help.
Google Review
- January 09, 2025
Response from the owner Replied: We strive to provide the best customer experience at Mercedes-Benz of Miami. Please know that we greatly appreciate the time you took out of your day to post a positive review! Many thanks!
Google Review
- January 09, 2025
One of the Scariest place for a woman to go alone is to a dealership or mechanic. My experience has changed my mind as I was not only well informed I felt as if I was being taken care of and advised as my own father would. It’s safe to say that I would return knowing that I will be offered the best...
Google Review
- January 09, 2025
Very pleasant people. My account manager is very attentive
Response from the owner Replied: Hi Stuart, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- January 08, 2025
Great service! The overall process took about 30 minutes.
Response from the owner Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Google Review
- January 08, 2025
amazin service , specially from the amazing ANDY
Response from the owner Replied: Hi Juan, Thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Google Review
- January 08, 2025
Great
Response from the owner Replied: Hello Gloria, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- January 08, 2025
Response from the owner Replied: So many stars! We're happy to have earned it!
Google Review
- January 08, 2025
I wanted to take a moment to express my gratitude for the exceptional service Alexander Szyfer provided during the purchase of my Mercedes Benz GLE 350.I had a great experience working with Alexander Szyfer and I truly appreciate his professionalism and attention to detail throughout the process,...
Response from the owner Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Miami. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Yelp Review
- January 05, 2025
Save yourself time and headache, do not deal with these scammers, they will rip you off, do not make the same mistakes people did. Every promise they give, they break later and staff is unprofessional in every way' Leaving one star only because 0 is simply not an option
Google Review
- January 04, 2025
Response from the owner Replied: Hi, please do not hesitate to reach out if you have any questions for us! Thanks for rating us so highly!
Google Review
- January 04, 2025
If you want excellent service schedule all your car needs with Mr Kansky!Extremely thorough with the service needed and accommodating to my work schedule.
Response from the owner Replied: Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Google Review
- January 04, 2025
Response from the owner Replied: We would like to learn more about what we could have done to make this a better customer experience for you. If you are willing, you can reach out directly at (305) 707-0147. We sincerely hope to hear from you soon.
Google Review
- January 04, 2025
Response from the owner Replied: Hello, we are happy to see that your customer experience was a positive one! The team here at Mercedes-Benz of Miami is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!
Google Review
- January 04, 2025
Mercedes Benz of Miami was amazing! Ignacio (My service advisor) was simply amazing in making sure the process was flawless and informative. I was well pleased with the experience! Thank you
Response from the owner Replied: Hi Alesia, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Miami. Drive safe, and we'll see you on the road.
Google Review
- January 03, 2025
Exceptional service and professionalism. Staff made every effort to ensure that my experience was excellent. Highly recommend!
Response from the owner Replied: Hello James, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.
Cars.com Review
- January 03, 2025
Excelente servicio y eficacia por parte de los trabajadores en especial por parte de CESAR NU�EZ ...
Dealer Replied: ¡Nos complace saber que tuvo una experiencia tan positiva con nosotros, Yoel! No dudes en pasar por aquí si alguna vez necesitas más ayuda.
Cars.com Review
- January 03, 2025
Excelente servicio y eficacia por parte de los trabajadores en especial por parte de CESAR NU�EZ ...
Dealer Replied: ¡Nos complace saber que tuvo una experiencia tan positiva con nosotros, Yoel! No dudes en pasar por aquí si alguna vez necesitas más ayuda.
Google Review
- January 02, 2025
Response from the owner Replied: We always appreciate positive reviews! Thank you, and happy motoring!
Google Review
- December 31, 2024
Response from the owner Replied: Hi, we love receiving a high rating, and appreciate your positive review of Mercedes-Benz of Miami! We hope you'll consider us again in the future with your automotive needs!
Google Review
- December 31, 2024
Response from the owner Replied: Hi Albert, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Miami. Please don't hesitate to reach out if there's anything additional we can do for you.
Google Review
- December 31, 2024
1st time using MB of Miami.Very good service and quality of work is outstanding. Would recommend.
Response from the owner Replied: Hello Jose, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 30, 2024
Angel is always great
Response from the owner Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Miami. If you ever need help, just give us a call. Happy motoring!
Google Review
- December 30, 2024
🙂
Response from the owner Replied: Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 30, 2024
Great service, very friendly employees, quick and easy. Highly recommend this dealership to anyone looking to buy or service your vehicle.
Response from the owner Replied: Hi Sergio, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 30, 2024
Response from the owner Replied: We always appreciate positive reviews! Thank you, and happy motoring!
Google Review
- December 28, 2024
Response from the owner Replied: Hi, we are delighted to see this rating! Have a great day!
Google Review
- December 28, 2024
Mercedes-Benz of Miami location, 167th St. NW. 12th Ave., extremely professional, and amazing customer service skills.
Response from the owner Replied: Hi Miami, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Miami! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 28, 2024
The service team are exceptionally fast and accurate
Response from the owner Replied: Hi, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Miami. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 27, 2024
Response from the owner Replied: Thanks for rating us! We hope your day is great!
Google Review
- December 27, 2024
The service was very great. Even with some issues, Angel was able to handle the situation with great care and a fast response. We really appreciate the professionalism.
Response from the owner Replied: Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 27, 2024
The attentions form my service advisor was nothing but the greatest.
Response from the owner Replied: Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 26, 2024
I had the pleasure of working with Benny at Mercedes-Benz of Miami, and I can confidently say that his level of service is unmatched. Benny is the kind of service advisor who truly goes above and beyond for his customers, ensuring that every detail is handled with care and professionalism.From the...
Response from the owner Replied: Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 26, 2024
Walked all through the lots took me at least 30 minutes was interested in buying a E300 no sales man approached me period very poor customer service they looked right at me and didn't even offer service but it was this one salesman a Mr Albert Candelario who approached me and asked me could he be of...
Response from the owner Replied: Hi Todd, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- December 24, 2024
The greatest asset of this dealership is its GM Mike Ochoa. Highly ethical, knowledgeable and professional, he provides an outstanding customer service going above and beyond his job description. He singlehandedly offsets any negative experience caused by some of dealership’s employees who care only...
Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 23, 2024
Allan creates a wonderful and unique experience with the client !Very professional!Thank you
Response from the owner Replied: Hello Kai, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Miami. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 23, 2024
very good service
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Hiran! Don't hesitate to call us if you ever need anything. Be safe on the road!
Yelp Review
- December 23, 2024
Purchased a car from these guys few months ago and went through nightmare transferring my plate from another state. Sales rep was not motivated and involved in the transaction enough, did not care and did not follow up with customer to make sure i got all i need.
Google Review
- December 20, 2024
If I could put 0, I would! This is second time we go there and they always have this one guy Cezar I believe, he is very rude and makes you feel like you owe him something. We came once last year because the gas light was on and they tried to leave the car for diagnostic for $400 - good thing I...
Response from the owner Replied: Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (305) 707-0147 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Google Review
- December 20, 2024
Great service.My next Mercedes I will buy from them.
Response from the owner Replied: Hi Noel, we appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 19, 2024
Response from the owner Replied: Hi, thanks for your great review of Mercedes-Benz of Miami. If there is anything else we can do for you, please don't hesitate to let us know (305) 707-0147. Have a great one!
Google Review
- December 19, 2024
Response from the owner Replied: Hello, thank you so much for the positive review! We will continue to do our best to earn it! Please don't hesitate to reach out to us if there's anything additional we can do for you!
Google Review
- December 19, 2024
Great service
Response from the owner Replied: Hi, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 19, 2024
Excelente Dealer !!!
Response from the owner Replied: Hola Julian, Gracias por tu comentario positivo. Nos alegra haberte sido de utilidad. No dudes en llamarnos si necesitas algo. ¡Cuídate en la carretera!
Google Review
- December 18, 2024
SERVICE ADVISOR HUBERT IS AN AMAZING TEAM PLAYER.
Response from the owner Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 18, 2024
Response from the owner Replied: The entire team at Mercedes-Benz of Miami would like to thank you for your review! We take pride in providing the best possible customer experience. Your positive review means a great deal to us. Thanks again!
Yelp Review
- December 18, 2024
horrible place to buy a new car from, stay away by all means. Rude and arrogant staff. They lie and scam people into signing by giving out false information.
Google Review
- December 17, 2024
I am very happy with my service experience at Mercedes-Benz of Miami, especially with the advisors Valentina Madera and Angel Perez. I found them to be very helpful, pleasant and professional. I would not hesitate to refer anyone I know in need of service to Mercedes-Benz of Miami. Great people to...
Response from the owner Replied: Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 17, 2024
Took my vehicle in for service, as always come out very satisfied. Thank you MB Miami for keeping my vehicle in outstanding condition.
Response from the owner Replied: Hi Jose, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 17, 2024
Always a pleasure to work with their service department
Response from the owner Replied: Hi Joel, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Miami. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Google Review
- December 17, 2024
Always exceptional customer Service!Great team work!
Response from the owner Replied: Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Google Review
- December 16, 2024
I recently had an unfortunate experience at Mercedes Benz Miami where I encountered a salesperson whose behavior left much to be desired besides all the cars being closed which was ridiculous. I visited the dealership looking to explore my options for a new vehicle, but was immediately met with...
Response from the owner Replied: Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (305) 707-0147 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Google Review
- December 16, 2024
Excellent service from Angel! Attentive and always trying to solve my vehicle's problem! I give it a 💯 in attention, service, education to treat the costumer and speed. I congratulate him!!!!Exelente servicio de Ángel ! Atento y siempre tratando de resolver el problema de mi vehículo ! Le doy un...
Response from the owner Replied: Hola, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que pueden confiar. No dudes en llamarnos si alguna vez necesitas algo. ¡Esté seguro en el camino!
Google Review
- December 14, 2024
Everything is amazing. Professional and well-moomed way of working. I really like the car care service of Mercedes benz of miami. They have free car wash. I really like this service. I don't know if it can be washed regularly or only for care services?
Response from the owner Replied: Hi Anna, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 14, 2024
I went in for service to find I was due a service voucher Mercedes never sent me. The service individual< Andy Garcia found and got it authorized saving me a lot of money.
Response from the owner Replied: Hi Paul, we're happy you found our staff to be supportive during your experience here at Mercedes-Benz of Miami. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 13, 2024
Great service. Carlos was professional, talented, and kind.
Response from the owner Replied: Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Google Review
- December 13, 2024
I had an amazing experience today at the Mercedes the best experience, great costumer service every time I visit, five starts to my advisor Abel Riverol. He was on top of everything making sure I was dropped off and picked up , definitely asking for him when I return.. A Mercedes Loyal Costumer xoxo.
Response from the owner Replied: Hi Estelita, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 12, 2024
Response from the owner Replied: Hi Monique, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
Google Review
- December 12, 2024
Response from the owner Replied: Hi, thank you for taking the time to rate us! You really made our day today.
Google Review
- December 12, 2024
very good treatment Gustavo and Mercedes Benz of Miami, very satisfied
Response from the owner Replied: Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience. Thank you so much again for your feedback. We hope you have a great day.
Google Review
- December 11, 2024
This is my first time at this dealership. It’s a little bit quiet .Maybe the next time I give a better review.
Response from the owner Replied: Hello Michael, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
Google Review
- December 11, 2024
Mercedes-Benz of Miami is one of the best locations for your Benz. Angel is my service provider and he is very professional and always willing to assist with any issues. If you’re planning on getting a Mercedes go visit their showroom.
Response from the owner Replied: Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Google Review
- December 11, 2024
Response from the owner Replied: Hi, we are honored to have earned so many stars! Have a wonderful week!
Google Review
- December 10, 2024
The service experienced at this dealer has always been great. Communication and professionalism is outstanding. Their turn around time is also quick. Though this would depend on what your specific needs are. I am grateful for this dealer and with the overall experience.
Response from the owner Replied: Hi Alejandro, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 10, 2024
Response from the owner Replied: Thanks for rating us! We hope your day is great!
Google Review
- December 10, 2024
EASY PURCHASE PROCESS AND GOOD SERVICE
Response from the owner Replied: Hello Roberto, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 10, 2024
Best service I have ever received from a dealership. Service and sales departments. Thank you.
Response from the owner Replied: Hi Antonio, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.
Google Review
- December 10, 2024
I can’t say enough good things about Angel Perez, the Assistant Service Manager at Mercedes-Benz Miami Gardens. From the moment I arrived, Angel made the entire experience effortless. He was efficient, kept me informed every step of the way, and paid close attention to every detail. On top of that,...
Response from the owner Replied: Hi Ilona, thank you for taking the time to leave a review for us at Mercedes-Benz of Miami. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Google Review
- December 09, 2024
I've been going to Mercedes Benz Miami for years and have always had great customer service. My service rep Jay Torres is professional, attentive and cares about his customers. Jay works with my schedule as off as it can be, and ensures I feel treated like a loyal Mercedes Benz customer. Thanks to...
Response from the owner Replied: Hi Cynthia, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Miami. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 09, 2024
Carlos Guerrero provides excellent customer service, he is very communicative, and stays on tops of everything. I am very happy with the way he handled the inspection process.
Response from the owner Replied: Hi Simona, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
Google Review
- December 09, 2024
The service I received was remarkable. Andy was very professional, efficient and knowledgeable .
Response from the owner Replied: Hi Beverly, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 09, 2024
SERVICE - Reception staff at the service lane is extraordinarily courteous. Very kind and very hospitable.Service tech's are a little more distant. Installations are top notch.
Response from the owner Replied: Hi Jaime, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 07, 2024
Mercedes quality
Response from the owner Replied: Hi Alexey, we really appreciate your feedback! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 07, 2024
Unlike Mercedes Benz of Pembroke Pines, the attention of the guys and the knowledge of Mercedes Benz of Miami was exceptional, they even found the problem with my car instantly and it looked great as it should have been more than two years ago when I took it several times. times to the other dealer...
Response from the owner Replied: Hola Gabriela, ¡estamos muy felices de haberte brindado una experiencia tan positiva! Sus maravillosos comentarios y calificaciones significan mucho para nosotros. Si alguna vez necesita algo más de nuestra parte, no dude en llamarnos o visitarnos. ¡Que tengas un día increíble!
Cars.com Review
- December 06, 2024
Avoid this place. They are dishonest, misrepresent practically everything just to lure you into signing and then do everything to rip you off even more. Scammers.
Dealer Replied: Hi, we are disappointed to hear that you did not have a more positive experience with us at Mercedes-Benz of Miami. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (305) 707-0147 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Cars.com Review
- December 06, 2024
Avoid this place. They are dishonest, misrepresent practically everything just to lure you into signing and then do everything to rip you off even more. Scammers.
Dealer Replied: Hi Ray, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (305) 707-0147 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Cars.com Review
- December 06, 2024
Avoid this place. They are dishonest, misrepresent practically everything just to lure you into signing and then do everything to rip you off even more. Scammers.
Dealer Replied: Hi Ray, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (305) 707-0147 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Yelp Review
- December 06, 2024
Avoid this place. They are dishonest, misrepresent practically everything just to lure you into signing and then do everything to rip you off even more. Scammers.
Google Review
- December 05, 2024
Excellent servicesExcelente services
Response from the owner Replied: Hola Weiller, gracias por tu reseña positiva. Estamos felices de haberle sido de utilidad. Siempre estamos aquí para brindar un servicio excepcional a un excelente precio. ¡Esperamos que nos considere nuevamente en el futuro!
Google Review
- December 04, 2024
Service should be better for a high end dealership when it comes to the service area.Pushy, disorganized and employees arguing at the receiving area in front of customers. Very unprofessional.
Response from the owner Replied: Hi Ricardo, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Miami take our reviews very seriously. If you would be willing to give us another chance in the future, please reach out to our General Manager at (305) 707-0147. We would appreciate the chance to turn your experience around.
Google Review
- December 04, 2024
Response from the owner Replied: All those stars! Thank you for rating Mercedes-Benz of Miami so highly!
Google Review
- December 03, 2024
Priscilla from the service department took really care great of me ..10/10 would definitely recommend her to anyone of my friends and families..
Response from the owner Replied: Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Google Review
- December 03, 2024
Excellent service all the way around. Superb, and Andy was way beyond excellent. Thanks Andy ( service advisor)
Response from the owner Replied: Hi Gus, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 03, 2024
Great company amazing service department
Response from the owner Replied: Hi Carlos, we are so happy to read such a great review about Mercedes-Benz of Miami! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 03, 2024
Herbert assisted me with my ride to work and back. Excellent service I got there and everything was ready in less than 20 minutes.
Response from the owner Replied: Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- December 03, 2024
Great service from my advisor Carlos. Always helps me take care of my car.
Response from the owner Replied: Hi Julio, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 03, 2024
Response from the owner Replied: Hi, it's great to see such a positive rating of Mercedes-Benz of Miami! Please don't hesitate to give us a call if we can assist you further! Take care.
Google Review
- December 03, 2024
Very good prices look for Cesar Leon he is the best employee on the dealer
Response from the owner Replied: Hi Wilkin, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Miami. We are always more than happy to assist you if anything else comes up. Take care!
Cars.com Review
- December 03, 2024
Fantastic experience servicing our car. The dealership staff was attentive, particularly Abel Rivero went the extra mile to ensure our satisfaction.
Dealer Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- December 03, 2024
Fantastic experience servicing our car. The dealership staff was attentive, particularly Abel Rivero went the extra mile to ensure our satisfaction.
Dealer Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 02, 2024
Today, I had a professional and courteous experience.I was well-cared for from the moment I arrived until my departure, courtesy of Consultant Alen Konstantinovskiy.
Response from the owner Replied: Hi Bernardo, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
Google Review
- December 02, 2024
I own a 2022 S580 that has has some very unfortunate warranty issues. I felt compelled to leave this review because when people go out of their way for you it should be mentioned.I can say without a doubt, Mercedes of Miami has the best service facility period. The Director of Service Ronald, truly...
Response from the owner Replied: Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Miami! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 02, 2024
Response from the owner Replied: Wow, thank you for the high star-rating!
Google Review
- December 01, 2024
Had a positive experience with MB.my car was assigned to Mr Alen.he took care of my car and completed the repair in a timing manner.he was available by phone a and text..he provided transportation to and from the shop as seeded to discuss issues related to parts, price and the repair. Mr alen is an...
Response from the owner Replied: Hi Elsha, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Miami! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- November 30, 2024
Sometimes taking your car in can be a hassle. But when you have such a great service advisor, who goes above and beyond like Ignacio it makes the process so seamless. I would highly recommend asking for Ignacio if you service your car here.
Response from the owner Replied: Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- November 30, 2024
Response from the owner Replied: Hi, thanks for your great review of Mercedes-Benz of Miami. If there is anything else we can do for you, please don't hesitate to let us know (305) 707-0147. Have a great one!
Google Review
- November 29, 2024
Response from the owner Replied: We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- November 28, 2024
Alen K was very informative and professional, he got my service finished by end of day on a busy week!
Response from the owner Replied: Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Miami! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- November 28, 2024
Response from the owner Replied: Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!
Google Review
- November 28, 2024
Worst experience and customer ever imagined. My girlfriend’s 2020 CLA’s engine fell apart at 54k miles and @mercedesbenz didn’t even honored the warranty. So disappointing; she got bullied by the service manager at Mercedes Miami saying it was lack of maintenance. She presented receipts and they...
Response from the owner Replied: Thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com
Google Review
- November 28, 2024
The service department was very helpful and timely on repairs to my Mercedes and everyone was very professional. Thank you Gus and your team for the service you provided
Response from the owner Replied: Hi Russell, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- November 28, 2024
Mercedes Benz of Miami provides excellent quality services.
Response from the owner Replied: Hello, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
Google Review
- November 28, 2024
Ricardo was a superstar in the service department. It was VVIP concierge service which is usually what I get at my dealership in Canada. I would recommend him to everyone who needs to be treated with respect and courtesy.
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, David! We appreciate your recommendation of Mercedes-Benz of Miami and we hope to be of service again in the future.
Google Review
- November 28, 2024
Response from the owner Replied: Hello, thank you for your positive review. We're always happy to help! Have a great day!
Google Review
- November 24, 2024
Great place with good service even though I had a bad experience with the sprinter. If u looking for a work van might not be ur best option
Response from the owner Replied: Hello Ben, thank you for taking the time to share your feedback with us. If you'd be willing to provide more feedback, please reach out to us at (305) 707-0147 so we can assist you further.
Google Review
- November 24, 2024
My company has a fleet contract hereThey send you videos on what's going on , with your Truck.And service man is awesome Gus is the best.And the guys taken your keys.Good team
Response from the owner Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Miami. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- November 23, 2024
The service was beyond professional and efficient. Andy Garcia is an amazing individual, and he meets my service needs every time I drive in. Thank you !!
Response from the owner Replied: Hi Gabriela, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- November 23, 2024
Response from the owner Replied: Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- November 22, 2024
Response from the owner Replied: Hello, thank you for the high rating! Big thumbs up!
Google Review
- November 21, 2024
Excellent service excellent manager ALAN
Response from the owner Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Google Review
- November 21, 2024
My service advisor Priscilla was very helpful and knowledgeable. Thanks
Response from the owner Replied: Hi Michael, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Miami. Please let us know if there is anything else we can do for you; we are more than happy to help!
Google Review
- November 21, 2024
Response from the owner Replied: Hi, thank you for your review! Happy motoring!
Google Review
- November 20, 2024
Mercedes Benz of Miami is the best dealership. They have a magnificent service department as well. My service advisor Ricardo is outstanding and exemplifies professionalism. Ricardo has excellent customer service skills including knowledge about my vehicle and timely updates on service progress....
Response from the owner Replied: Hi Yousef, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Google Review
- November 20, 2024
More than perfect
Response from the owner Replied: Hello Georges, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- November 20, 2024
Ignacio my Service provider was excellent as always and got it done as quickly as was possible!
Response from the owner Replied: Hi Louis, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!
Google Review
- November 20, 2024
The Service team especially my adviser Andy was nothing short of incredible! Thank you for your supportive and thoughtful service!
Response from the owner Replied: Hi Cynthia, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Miami
Google Review
- November 19, 2024
Very good service, always on time. I appreciate Alen Konstantinovskiy for helping me. He is kind, knowledgeable, friendly. I really recommend this Mercedes Benz Miami , you will be glad.
Response from the owner Replied: Hi Irina, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Miami. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- November 18, 2024
Terrible service
Response from the owner Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Google Review
- November 18, 2024
Was there for 30mins, And No one came to speak to me, Everyone
Response from the owner Replied: Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like the opportunity to address your concerns. Please reach out to us directly at (305) 707-0147 when you have a chance. Thank you, and we look forward to hearing from you.
Google Review
- November 16, 2024
DearMercedes Benz north Miami at Palmeto and 12 aveFor a customer who has been loyal to Mercedes-Benz for decades and buys a set of faulty windshield wipers from Mercedes, only to make a complaint and receive a bill and labor charges as the only response—and, on top of that, has the seat scratched....
Response from the owner Replied: Hello, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (305) 707-0147 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Google Review
- November 16, 2024
Response from the owner Replied: Thank you; your positive rating means a lot to us here at Mercedes-Benz of Miami!
Google Review
- November 16, 2024
My experience at Mercedes-Benz Miami was excellent thanks to Carlos Guerrero. His attention and kindness made everything easy and pleasant. He was aware of every detail and helped me with everything I needed. 100% recommended! Thank you, Carlos, for a first-class visit.
Response from the owner Replied: Hi Carlos, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Miami and we hope to be of service again in the future.
Google Review
- November 15, 2024
Great place , good people .
Response from the owner Replied: Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- November 15, 2024
Response from the owner Replied: Hi, we are honored to have earned so many stars! Have a wonderful week!
Google Review
- November 15, 2024
Ricardo was very helpful and attentive to detail. He was able to quick help with current car issues. His customer service is greatly appreciated.
Response from the owner Replied: Hi, thank you for your positive review. We're happy to have been of service to you.
Google Review
- November 14, 2024
Thumbs - up..
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Maria! If you ever need help, just give us a call. Happy motoring!
Google Review
- November 14, 2024
No .
Response from the owner Replied: Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Google Review
- November 14, 2024
Andy Garcia provided me with wonderful service. This was my first time at the dealership and he made me feel at home. He answered all of my questions promptly and even took the time to help me load my luggage into my car. Truly exceptional service!
Response from the owner Replied: Hi Angela, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Miami. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- November 14, 2024
Herbert K is our service writer. He is excellent as is the dealership.
Response from the owner Replied: Hi Ken, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Miami. Feel free to stop by if you ever need any more help.
Google Review
- November 14, 2024
Many thanks to Carlos Guerrero from service department. Recall service was done very quick. Very professional and definitely recommended.
Response from the owner Replied: Thanks so much for the warm recommendation of the team here at Mercedes-Benz of Miami. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- November 13, 2024
Excellent service!!!Excelente servicio!!!
Response from the owner Replied: Hola, ¡gracias por compartir tu experiencia positiva! Si alguna vez necesitas ayuda, llámanos. ¡Disfruta de tu viaje!
Google Review
- November 13, 2024
Very excellent experience with Luis MarTnez and his team, hardly recommended
Response from the owner Replied: Hello Adria, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!
Google Review
- November 13, 2024
Great service with Carlos! Thank you.
Response from the owner Replied: Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Google Review
- November 13, 2024
Response from the owner Replied: Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!
Google Review
- November 13, 2024
Great team
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Keelyn! If you ever need help, just give us a call. Happy motoring!
Google Review
- November 13, 2024
Response from the owner Replied: Thank you; your positive rating means a lot to us here at Mercedes-Benz of Miami!
Google Review
- November 13, 2024
Excellent service, my spare part took 90 days to arrive, but they kindly lent me a vehicle for the entire time, they were very considerate and I felt assisted! Mr Lastes and Priscilla are the best and very professionalExcelente atención, mi repuesto tardo 90 días en llegar, pero amablemente me...
Response from the owner Replied: Hola, significa mucho para nosotros que hayas elegido nuestro concesionario! Si alguna vez necesita ayuda, llámenos. Feliz automovilismo!
Google Review
- November 13, 2024
The best man, the best angel treatment from the service. Good treatment, excellent and honest personEl mejor hombre el mejor trato angel de parte de servicio . Un buen trato exelente persona y honesta
Response from the owner Replied: Nos complace saber que tuvo una experiencia tan positiva con nosotros, Tangy! Si alguna vez necesita ayuda, llámenos. Feliz automovilismo!
Google Review
- November 12, 2024
I recommend Mercedes Benz Miami Gardens 100 % . Good team very professional 👍🏼
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Victor! We appreciate your recommendation of Mercedes-Benz of Miami and we hope to be of service again in the future.
Google Review
- November 12, 2024
I would like to thank Alen in Service for his outstanding help. I walked in without an appointment, and he took care of me promptly. He was extremely helpful and knowledgeable. Great job, everyone!
Response from the owner Replied: Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- November 12, 2024
Katherine is fantastic. Very helpful, knowledgeable and always willing to support. Extremely happy with the service.
Response from the owner Replied: Hi Roberto, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Google Review
- November 12, 2024
Response from the owner Replied: Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!
Google Review
- November 10, 2024
Amazing
Response from the owner Replied: Hi, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
Google Review
- November 08, 2024
Amazing service, Alen is super professional and gets stuff done in a timely manner!
Response from the owner Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Miami. If you ever need help, just give us a call. Happy motoring!
Google Review
- November 08, 2024
Santiago Espinosa was very efficient and helpful. He guided me thru the right path. I am leaving with a brand new car and very content with the pricing arrangement. I definitely recommend him, also I will be working with him in the future.
Response from the owner Replied: Hello Angela, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Miami. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- November 08, 2024
Great service from Angel (service advisor).I am very happy with the customer service and also how Mercedes make everything so easy for me.
Response from the owner Replied: Hi Marco, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- November 07, 2024
We are an export company, they give us 20% everywhere, as it should be, I called for a windshield and they asked for double the suggested price.Somos empresa exportadora nos dan en todos lados 20% como debe ser, llame por un parabrisas y pidieron el doble del precio sugerido.
Response from the owner Replied: Hola, gracias por tomarse el tiempo de dejarnos sus comentarios. A nuestro Gerente General le gustaría ayudarlo a cambiar su experiencia. Si está dispuesto, comuníquese con nuestro gerente general al (305) 707-0147 para analizar qué podemos hacer para ayudarlo.
Google Review
- November 06, 2024
Response from the owner Replied: Hi, your rating is very much appreciated by us here at Mercedes-Benz of Miami! Thank you!
Google Review
- November 06, 2024
Excellent service always
Response from the owner Replied: Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Miami. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Google Review
- November 06, 2024
I recently purchased a 2025 GLC 300 Coupe for my birthday, and Mel at MBOM made it the best car purchase experience I’ve ever had! Although they initially didn’t have the model I wanted, Mel went above and beyond, searching tirelessly until she found it and arranged expedited shipping. Her kindness...
Response from the owner Replied: Hello Jessica, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
Google Review
- November 06, 2024
PLEASE READ BEFORE YOU BUY....My wife purchased a CPO GLS 450 from a dealer outside of Miami several months ago as it was the only Mercedes dealer "locally" who had the color combo and options she desired. Let me also say that we have been loyal Land Rover/Range Rover owners for 15 years. We took...
Response from the owner Replied: Hello Edward, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Google Review
- November 05, 2024
I recently purchased a car from the Mercedes Miami dealership, and I couldn't be more satisfied with my experience. Tania, my sales representative, was incredibly helpful throughout the entire process. She took the time to answer all my questions with clarity and professionalism, ensuring I felt...
Response from the owner Replied: Hi Georges, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Google Review
- November 05, 2024
Response from the owner Replied: Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- November 05, 2024
Excellent service and attention to details. The only negative point is the time spent on the dealer to get the service done.
Response from the owner Replied: Hello Luis, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- November 05, 2024
Response from the owner Replied: Hi, thanks for your great review of Mercedes-Benz of Miami. If there is anything else we can do for you, please don't hesitate to let us know (305) 707-0147. Have a great one!
Google Review
- November 05, 2024
Response from the owner Replied: Hi, thanks so much for rating us so high! Be safe on the road!
Google Review
- November 04, 2024
Carlos was excellent and made my service experience go smoothly. He answered all my questions and arranged transportation while the car was being worked on.
Response from the owner Replied: Hi Brian, we're happy you found our staff so supportive during your experience here at Mercedes-Benz of Miami. Please don't hesitate to reach out if there's anything additional we can do for you.
Google Review
- November 04, 2024
if you’re considering getting a car here, i’d advise going to another dealership. my mom has been experiencing nonstop issues with a brand new 2024 car that continues to break down on her. she has taking it in for service twice now & they can’t figure out what’s wrong with the car despite her having...
Google Review
- November 04, 2024
Excellent dealer with the best service advisor angel perezExcelente dealer con el mejor asesor de servicio angel perez
Response from the owner Replied: Hola Robert, nos fijamos altas expectativas, por eso es gratificante saber que tuviste una gran experiencia con nosotros. No dudes en llamarnos si alguna vez necesitas algo. ¡Esté seguro en el camino!
Google Review
- November 04, 2024
Very fair and trustworthy. Angel is an amazing rep and actually seems to care.
Response from the owner Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- November 02, 2024
Response from the owner Replied: Hello, we appreciate your positive rating! Please don't hesitate to give us a call if there's anything else we can do for you!
Google Review
- November 02, 2024
I have had a very bad experience with the dealers, when it comes to selling they are very kind so that you can buy from them but when it comes to a problem with the car they do not want to take responsibility, in my case I got a car 0 miles out of the year and after 2 months I had problems with the...
Response from the owner Replied: Hello Jony, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (305) 707-0147. We'd appreciate the chance to make your experience a positive one.
Google Review
- October 31, 2024
“Andy always provides the best service at Mercedes-Benz in North Miami. His attention to detail and dedication make each visit a great experience. If you have a Mercedes, it’s definitely worth making an appointment here. Highly recommended!” ( please don’t go to the Pembroke Pines location 🙏)
Response from the owner Replied: Hi Elvia, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Miami. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Google Review
- October 31, 2024
Rafael and Abel helped me all the time. I am super gratefulRafael y Abel me ayudaron todo el tiempo. Estoy súper agradecida
Response from the owner Replied: Nos complace saber que tuvo una experiencia tan positiva con nosotros, Eldis! Si alguna vez necesita ayuda, llámenos. Feliz automovilismo!
Google Review
- October 31, 2024
Service advisor Able R. is as professional as they come. Great customer service and great communication. Overall exceed my expectations!!
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Edward! Drive safe, and we'll see you on the road.
Google Review
- October 31, 2024
Response from the owner Replied: Thank you very much for the high rating! We hope you will choose us again for your future automotive needs!
Google Review
- October 31, 2024
Do not buy your car in this dealership I bought my car less than a year an electric car and stop working they have to towed the car nobody call me or provide me with an answer the manager Ronnie was not helping since they don’t have loaner car and they don’t have an estimate when my car will get...
Response from the owner Replied: Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (305) 707-0147 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Google Review
- October 30, 2024
Brian Gomez/Sales Consultant because of the curtesy and professionalism of this man I purchased a vehicle that same day from him. When I picked up the car on Saturday everything was ready and waiting on me. I entered the show room on 10/24/2024 to purchase a vehicle for my girlfriend to surprise...
Response from the owner Replied: Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Google Review
- October 30, 2024
Excellent service from the Advisor, Priscila. Very professional, attentive and helpful,Excelente servicio de la Asesora, Priscila. Muy profesional, atenta y servicial ,
Response from the owner Replied: Nos complace saber que tuvo una experiencia tan positiva con nosotros, Hernán! No dudes en llamarnos si alguna vez necesitas algo. Esté seguro en el camino!
Google Review
- October 30, 2024
Very good attentionOnly that when I picked up my car they didn't deliver it to me washed, I was surprised since we always had Infiniti and when I picked it up they always washed it and it didn't happen hereMuy buena atenciónSolo que al recoger mi carro no me lo entregaron lavado me sorprendió ya que...
Response from the owner Replied: Orialis, nos fijamos altas expectativas, por lo que es gratificante saber que tuvo una gran experiencia con nosotros. Si alguna vez necesita ayuda, llámenos. ¡Feliz automovilismo!
Google Review
- October 30, 2024
THEY SCRATCHED MY CAR AND PUT GREASE ON IT SO THAT I WOULD NOT NOTICE WHEN THEY GAVE IT TO ME A NEW CAR I TOOK IT BECAUSE FROM THE FIRST MONTH IT WAS NO USE AND THEY TOOK THE CAR IN THE DILER FOR 1 MONTH AND 15 DAYS AND THEY DELIVERED IT TO ME FOR BACK IN THESE CONDITIONS EVERYTHING GRATED THIS...
Response from the owner Replied: Hola Daisy, te agradecemos que te hayas tomado el tiempo de responder. El personal de Mercedes-Benz of Miami se toma muy en serio nuestras reseñas. A nuestro Gerente General le gustaría ayudarlo a cambiar su experiencia. Si está dispuesto, comuníquese con nuestro gerente general al (305) 707-0147 para analizar qué podemos hacer para ayudarlo.
Google Review
- October 29, 2024
Response from the owner Replied: Hi, thanks for the all of the stars! Please don't hesitate to reach out to us if you need any further assistance.
Google Review
- October 29, 2024
Mercedes Benz staff is dedicated to provide all guests with outstanding customer service and quality work you can trust! Andy Garcia is very professional and knowledgeable, I highly recommend this location!
Response from the owner Replied: Hi Belle, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Google Review
- October 29, 2024
Response from the owner Replied: Thanks for the great rating! We are always happy to help!
Google Review
- October 29, 2024
My Service Manager Abel did an outstanding job assisting me and assuring that all of my needs and concerns were addressed and resolved.Abel was very patient, understanding and compassionate. I could tell that Abel was genuinely concerned and he truly cared for me as a customer.I was very pleased...
Response from the owner Replied: Hi Sonja, we are very happy we could provide you with a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- October 28, 2024
I’ve never had such a disappointing experience with a car dealership, especially one that’s supposed to embody the Mercedes-Benz name. After purchasing one of the best electric models they offer, I expected a level of professionalism, honesty, and quality that’s representative of the brand. Instead,...
Response from the owner Replied: Hi Shahar, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please contact us at (305) 707-0147 so we can understand your situation better in order to try and turn your experience around.Thank you,Mercedes-Benz of Miami
Google Review
- October 28, 2024
Excellent attention from Andy, very friendly service, he guided me and helped me with everything I needed 👍Excelente atención de Andy de servicio muy amable me guió y me ayudó en todo lo que necesitaba 👍
Response from the owner Replied: Hola, nos alegra que hayas encontrado a nuestro personal tan servicial durante tu experiencia aquí en Mercedes-Benz of Miami. Si alguna vez necesitas ayuda, llámanos. ¡Disfruta de tu viaje!
Google Review
- October 27, 2024
Stefano and Raul did a great job! I had the best experience! Thank you!
Response from the owner Replied: Hi Sergei, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 26, 2024
Alan was great help
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Marissa! If you ever need help, just give us a call. Happy motoring!
Google Review
- October 24, 2024
Excellent service. Andy from service department kept excellent communication, great empathy towards my situation and effective problem-solving. 5 stars
Response from the owner Replied: Hello Ana, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Miami. If you ever need help, just give us a call. Happy motoring!
Google Review
- October 23, 2024
Response from the owner Replied: Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 23, 2024
The best dealer in the entire USA!!! The service, kindness and good attention you receive from the day you buy or lease remains the same or better over the years. He visits you at every consultation and at every maintenance. I would especially like to thank Jhousse Riera, it was a blessing to have...
Response from the owner Replied: Hello Argelio, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Google Review
- October 23, 2024
Miami Benz of Miami provides excellent service to its customers. It doesn’t matter whether you are buying a car or having one serviced . The dealership is dedicated to high standards.
Response from the owner Replied: Hello Mary, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Google Review
- October 23, 2024
Response from the owner Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Miami. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 23, 2024
Response from the owner Replied: Hello, we appreciate you taking the time to leave us this rating. We are disappointed that your customer experience has not been positive, and would like the opportunity to learn more. Please contact us at (305) 707-0147 when you have a moment so that we can work towards turning your customer experience around. Thank you!
Google Review
- October 23, 2024
Angel my Service advisor was great.
Response from the owner Replied: Hello Arsenio, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Miami. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 22, 2024
Agent Priscila provided excellent service and I really appreciate her waiting for me when I delivered the car. Thanks
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Marla! If you ever need help, just give us a call. Happy motoring!
Google Review
- October 22, 2024
Response from the owner Replied: Such a great rating! Thank you so much!
Google Review
- October 22, 2024
I highly recommend Andy Garcia as your service advisor he’s very professional, friendly and fast when it comes to taking care of his clients he’s goes above and beyond, thank you Andy you’re the BEST!
Response from the owner Replied: Hello Atanachy, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Miami. If you ever need help, just give us a call. Happy motoring!
Google Review
- October 22, 2024
I found the certified car (CPO) I was looking for and after a good negotiation we reached the right agreement. But I really expected a little more explanation about the options and features of an electric car. The car was delivered to me in below normal conditions, really something low for what a...
Response from the owner Replied: Hi Alain, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (305) 707-0147 when you have a chance. Thank you, and we look forward to hearing from you.
Google Review
- October 21, 2024
Response from the owner Replied: Hello Elliott, thank you for the high star rating! If you ever need help, just give us a call. Happy motoring!
Google Review
- October 21, 2024
Response from the owner Replied: Hi, thank you for your review! Happy motoring!
Google Review
- October 21, 2024
Excellent customer service centric team, Stefan it’s a great asset of this team as well as Ricardo. Very personalized experience which I truly appreciate. Thank you
Response from the owner Replied: Hello Alex, we are pleased to hear you had such a positive experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- October 21, 2024
This dealer is useless, my people, don't fall for scams, you tell yourself something and then it's something else, I don't see this dealer and every day we are going to post bad comments because of the response the manager gave to my friend, now I wasn't going to help them because The scammers...
Response from the owner Replied: Hola, gracias por comunicarte y compartir estos comentarios con nosotros. Para que podamos ayudarlo más con estas inquietudes, proporcione su número de teléfono, nombre completo y una copia de esta revisión a Customer.Relations@AutoNation.com.
Google Review
- October 21, 2024
Good attention from the seller Jose, very professionalBuena atención el vendedor Jose muy profesional
Response from the owner Replied: Hola, nuestro personal está dedicado a brindarles a todos nuestros huéspedes un servicio al cliente excepcional y un trabajo de calidad en el que pueden confiar. Si alguna vez necesitan ayuda, solo llámenos. ¡Feliz viaje!
Google Review
- October 20, 2024
Response from the owner Replied: Thank you for rating us so high here at Mercedes-Benz of Miami!
Google Review
- October 19, 2024
Response from the owner Replied: Your great rating means a lot to us at Mercedes-Benz of Miami, and we appreciate you taking the time to leave us this review! Take care!
Google Review
- October 18, 2024
⭐⭐⭐⭐⭐“I recently had the pleasure of working with Angle at the Mercedes-Benz of Miami dealership, and the experience was absolutely top-notch. Not only did Angle make me feel welcome from the moment I walked in, but they also went above and beyond to ensure my car was fixed in a timely manner. I had...
Response from the owner Replied: Hi Cliff, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Google Review
- October 18, 2024
Always very satisfied with this dealership and it's technicians. Service has been always centered on the needs related to the visit. Very professional and very personable! Highky recommend
Response from the owner Replied: Hi William, your comments keep us motivated and working hard for all our guests! We appreciate your recommendation of Mercedes-Benz of Miami and we hope to be of service again in the future.
Google Review
- October 18, 2024
Amazing customer support and service. Thanks to Angel!!
Response from the owner Replied: Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- October 18, 2024
Like Mercedes Benz of Miami for professional approach and staff organization every one working together amazing team work did get 2nd car they really take care of me for many years✌️ grateful to Managment of service as-well management of sales and financing✌️😍✌️Thank you Love Light Alla
Response from the owner Replied: Hi Alla, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
Google Review
- October 17, 2024
My wife and I had the pleasure of trading in our GLE 43 AMG for a new GLE 53 AMG. We had been to the dealership before to service our GLE 43 and Ronnie Richardson treated us like we were royalty. He referred us to our amazing salesperson Mel for our new purchase and we received the same white glove...
Response from the owner Replied: Hello Christopher, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Google Review
- October 17, 2024
Quick service. Everything was good
Response from the owner Replied: Hi Victoria., thank you for your kind words and this wonderful review! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 16, 2024
Response from the owner Replied: We really appreciate this positive review! Thanks so much!
Google Review
- October 16, 2024
Excellent service, very professionalExcelente servicio muy profesional
Response from the owner Replied: Hola Ariel, ¡estamos muy felices de haberte brindado una experiencia tan positiva! No dude en comunicarse si hay algo adicional que podamos hacer por usted. ¡Cuidarse!
Google Review
- October 16, 2024
Alen is the advisor who takes care of meHe’s amazing, very kind and supportive.I had great experiences!
Response from the owner Replied: Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 16, 2024
Response from the owner Replied: Hello Ricardo, we're happy to hear you had such a positive experience with Carlos ! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Google Review
- October 15, 2024
Great staff, knowledgeable and courteous. The professionalism is unmatched! Definitely recommend Angel and Herbert!
Response from the owner Replied: Hi Nathalie, thank you for your kind words and this wonderful review! If you ever need help, just give us a call. Happy motoring!
Google Review
- October 15, 2024
Not first time in this dealership I Has a good service and good experience .
Response from the owner Replied: Hi Viktor, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Google Review
- October 15, 2024
Response from the owner Replied: Hello, many thanks for taking the time to rate your customer experience with us here at Mercedes-Benz of Miami! We love to see such great feedback! Kindest regards.
Google Review
- October 15, 2024
Response from the owner Replied: Hello, thank you for rating us; we appreciate you taking the time to do this! Please do not hesitate to reach out if there's more we can do for you!
Google Review
- October 15, 2024
Excellent ServiceExcelente Servicio
Response from the owner Replied: Hola José, gracias por tu reseña positiva. Estamos felices de haberle sido de utilidad. ¡Muchas gracias por ser uno de nuestros valiosos huéspedes y esperamos su próxima visita!
Google Review
- October 15, 2024
I DO NOT RECOMMEND THIS PLACE FOR ME IT IS THE WORST DILER THAT EXISTS0 CUSTOMER SERVICE0 PROFESSIONALISMTHEY SELL YOU ONE THING AND THEN IT'S ANOTHER AND WHEN YOU GO TO CLAIM YOUR RIGHTS AS A CUSTOMER THEY CALL THE POLICE AND THEY WANT TO VICTIMIZE YOURSELF. I HAD MY CAR FOR 1 MONTH AND 15 DAYS...
Google Review
- October 15, 2024
I leased a GLE-350 from this dealership 3 years ago, the lease will end in less than a month and I was planning on buying the SUV, I talked to one of the salesperson to go to the dealership and do the paperwork, he said that I needed to bring the car for inspection so they can extend the warranty...
Response from the owner Replied: Hello Carlos, we are deeply disappointed by your experience at Mercedes-Benz of Miami. If you'd like, please contact our General Manager at (305) 707-0147. We'd appreciate the chance to make your experience a positive one.
Google Review
- October 15, 2024
Alen Konstantinovskiya is professional, courteous and honest. He maintains constant communication, and takes ownership and is engaging always. He provides excellent personalize service even within this conglomerate AutoNation where service sometimes lacks. He’s definitely an asset to this organization.
Response from the owner Replied: Hello Robert, we're happy you found Alen to be so supportive during your experience here at Mercedes-Benz of Miami. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- October 15, 2024
Response from the owner Replied: Hi, please do not hesitate to reach out if you have any questions for us! Thanks for rating us so highly!
Google Review
- October 15, 2024
Response from the owner Replied: Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us at Mercedes-Benz of Miami. Kind regards!
Google Review
- October 12, 2024
Response from the owner Replied: We appreciate the high star-rating!
Google Review
- October 12, 2024
Gus and his team of mechanics are excellent. Congratulations.
Response from the owner Replied: Hello Arturo, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Miami. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 12, 2024
(Translated by Google) On more than 4 occasions I have given maintenance to my car in this workshop and everything has been very pleasant, the assistant supervisor Cesar Leon is very professional, educated and very efficient in his work, and I have always solved my problem in the shortest possible...
Response from the owner Replied: Hola Daniel, significa mucho para nosotros que hayas elegido nuestro concesionario! Si alguna vez necesita ayuda, llámenos. Feliz automovilismo!
Google Review
- October 11, 2024
WONDERFUL SERVICE
Response from the owner Replied: Hi David, Esquire, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
Google Review
- October 10, 2024
I go to my dealership in a different city in Florida and I must say that I always feel on edge, even having packages on my vehicle that I’m being taken advantage of because I’m a female. I must say I did not feel like that at all going to Mercedes of Miami and working with Priscilla. Already coming...
Response from the owner Replied: Hi Alicia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Google Review
- October 09, 2024
Response from the owner Replied: Hi, thanks so much for rating us so high! Be safe on the road!
Google Review
- October 09, 2024
Angel is an amazing service advisor.Great communication, honest and reliable in every visit, he follows up constantly and keeps me on the loop on the process, prices and warranties. He is definitely an asset to your company. Having previously other experiences at Pompano and Coconut Grove Service...
Response from the owner Replied: Hi Gerardo, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Miami. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Google Review
- October 09, 2024
Never take your car here for service or buy a car here worst customer service, spoke to Bryan lastres they damaged my car and don’t want to take fault, I have my lawyers involved. BE SMART DO NOT GO TO THIS PLACE THEY WILL MESS UP YOUR CAR
Google Review
- October 08, 2024
Courteous
Response from the owner Replied: Michele, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 08, 2024
WORST EXPERIENCE DO NOT TAKE YOUR CAR HERE TO SERVICE THEY WILL DAMAGE YOUR CAR AND NOT TALK FAULT !!! TOTAL FRAUD I HAVE MY ATTORNEY SETTING UP THE VIDEO FOOTAGE ! SERVICE MANAGER BRYAN LASTRES WORST CUSTOMER SERVICE !! THIS GUY NEEDS TO GET FIRED !!
Response from the owner Replied: Hi Josue, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (305) 707-0147 to discuss what we can do to help.
Google Review
- October 08, 2024
After waiting hours for a tow to the dealership, once I arrived, I was met with wonderful service managers, from the check in to meeting with the service personnel. Treated me with such respect and most importantly with smiles/can do attitudes.I will drive out of the way for this kind of service!
Response from the owner Replied: Hi Debra, we're happy you found our staff to be supportive during your experience here at Mercedes-Benz of Miami. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- October 08, 2024
Fast and easy experience. Clean environment. Allen made the whole experience a breeze. Would definitely recommend coming to this location over others.
Response from the owner Replied: Hi Jayl, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Miami
Google Review
- October 05, 2024
As usual with mercedes service, all was perfect quick and on time. Carlos G thanks
Response from the owner Replied: Hello Gonzalo, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Google Review
- October 05, 2024
Response from the owner Replied: Thank you very much for rating us so highly! We value your feedback and take pride in providing the best possible customer experience! Thanks again!
Google Review
- October 04, 2024
Response from the owner Replied: Hi Jeremías, thank you so much for your high rating! If you need more help, our team is available to talk -- safe travels!
Google Review
- October 04, 2024
I am very delighted with the customer experience of Mercedes of Miami primarily with sales person,Manny Fernandez, who is very knowledgeable of Mercedes lines and accommodating, and customer focus, Many has been taking care of our family for the last 7 years.I cant say enough about the finance...
Response from the owner Replied: Hello Lorenzo, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Google Review
- October 04, 2024
Google Review
- October 04, 2024
Response from the owner Replied: Hi, please do not hesitate to reach out if you have any questions for us! Thanks for rating us so highly!
Google Review
- October 04, 2024
Response from the owner Replied: Hello, thank you for giving Mercedes-Benz of Miami such a high star-rating! Thanks again and take care!
Google Review
- October 04, 2024
Response from the owner Replied: Hello, thank you very much for taking the time to leave us this positive review! Our aim is to deliver a positive customer experience. Have a great week!
Google Review
- October 04, 2024
Excellent service
Response from the owner Replied: Hi George, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Google Review
- October 04, 2024
The service was great and my service provider was very knowledgeable and loyal.Thanks
Response from the owner Replied: Hello Paulette, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 04, 2024
Response from the owner Replied: Thank you for taking the time to leave us this amazing rating! Have a wonderful week!
Google Review
- October 04, 2024
Mercedes Benz of Miami service department is responsive and take pride in their work the service manager Andy was incredible
Response from the owner Replied: Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 04, 2024
Response from the owner Replied: Hi, we are delighted to see this rating! Have a great day!
Google Review
- October 04, 2024
Gus Cosio is the absolute best as well as the entire team at this dealer. Always professional attention and service.Thank you !!
Response from the owner Replied: We appreciate you taking the time to leave us a response, Enrique! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 04, 2024
Good costumer service
Response from the owner Replied: Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 04, 2024
Abel serviced me and the service as well as experience was a 10/10
Response from the owner Replied: Hello Ziyaa, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Google Review
- October 04, 2024
Great customer service. From the sales department to service, they take great care of you. Very happy with this dealership.
Response from the owner Replied: Hello Angelica, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Google Review
- October 04, 2024
Response from the owner Replied: We appreciate the high star-rating!
Google Review
- September 27, 2024
I’m not one to usually leave reviews but I just had to give praise where it’s due. I went in this week for an oil change and was greeted by Cesar Leon who is so easy to work with! Not only that super nice and understanding when it comes to helping out on what’s the best route to go when it comes to...
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Nicole! We appreciate your recommendation of Mercedes-Benz of Miami and we hope to be of service again in the future.
Google Review
- September 27, 2024
My experience for the first time was exceptional. Ignacio handled my concerns/questions with extreme passion, professionalism, courtesy and more importantly respect. He makes me feel welcome and appreciated. Unlike Mercedes of Fort Lauderdale (which was closer to my home) makes me feel inadequate as...
Response from the owner Replied: Hi Marcia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Google Review
- September 27, 2024
Response from the owner Replied: Hi, please do not hesitate to reach out if you have any questions for us! Thanks for rating us so highly!
Google Review
- September 27, 2024
Response from the owner Replied: Hi, thank you for taking the time to leave us this great rating!
Google Review
- September 27, 2024
Response from the owner Replied: All those stars! Thank you for rating Mercedes-Benz of Miami so highly!
Google Review
- September 27, 2024
Excellent attention to the customer.
Response from the owner Replied: Hi Rafael, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Google Review
- September 27, 2024
Response from the owner Replied: Hi Tina, thank you so much for your high rating! We hope to see you soon!
Google Review
- September 27, 2024
Response from the owner Replied: Hi Martijn! We're so happy we were able to help you out! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 27, 2024
The best or nothing!!!! Good attention , Good service !very attentive 👏
Response from the owner Replied: Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Google Review
- September 27, 2024
Response from the owner Replied: Hello, thank you for the high rating! Big thumbs up!
Google Review
- September 27, 2024
My service advisor, Carlos was absolutely great. Service usually at the dealer is very good but Carlos made it exceptional!
Response from the owner Replied: Hi Nelson, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- September 27, 2024
The worst place the you can go ..! so bad no professional..! I’m waiting for more than 30 days for one letter from them you call hrs and hrs to answer the phone …! I'm never go to that placeAgain recommended 00000
Response from the owner Replied: Hi Pilar, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0147 to discuss what we can do to help.
Google Review
- September 27, 2024
Response from the owner Replied: Hi, thank you for taking the time to rate us! We care deeply about delivering the best possible customer experience! Thank you!
Google Review
- September 27, 2024
After purchase over 7 Mercedez in my life I love the quality of them and respectfully I will recommend Andy to be a good manager of the place because if was no for him now I should have a BMW or other brandThanks again and keep dong a great nodAlso Cesar Leon thanksThis 2 guys really back up and...
Response from the owner Replied: Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 27, 2024
Response from the owner Replied: Hello, thank you so much for the positive review! We will continue to do our best to earn it! Please don't hesitate to reach out to us if there's anything additional we can do for you!
Google Review
- September 27, 2024
Alen, in service department, very professional , and polite, thanks for you service
Response from the owner Replied: Hi Angel, it's experiences like yours that really keep us motivated! Feel free to stop by if you ever need any more help.
Google Review
- September 27, 2024
Response from the owner Replied: Hi, it is so great to receive such a high star-rating! Thank you, and be safe on the road!
Google Review
- September 27, 2024
Hands down best Mercedes of Miami ever. My technician Pablo, funny same name as me, took care of my baby and gave her the tlc she needed. Will return
Response from the owner Replied: Hi, thank you for your positive review. We're happy to have been of service to you. We hope to see you soon!
Google Review
- September 27, 2024
Excellent representative and service
Response from the owner Replied: Hi Andy, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.
Google Review
- September 27, 2024
Response from the owner Replied: Hello, thank you for taking the time to post your review! Reviews are very important to us, and we appreciate the positive ones! Kind regards!
Google Review
- September 27, 2024
Response from the owner Replied: Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!
Google Review
- September 27, 2024
One week trying to fix this!!! And one week trying to get an update! Worst service ever!!!! There’s better attention in dodge! Unbelievable!!!!!!! 😡
Response from the owner Replied: Hi Tom, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0147 to discuss what we can do to help.
Google Review
- September 27, 2024
Thanks to the Mercedes company, especially to the manager Alain, you really helped resolve all the issues, thanks for your professionalism and excellent service!
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Olena! Feel free to stop by if you ever need any more help.
Google Review
- September 27, 2024
Response from the owner Replied: Thank you for rating us so high here at Mercedes-Benz of Miami!
Google Review
- September 27, 2024
Great Service Center at Mercedes-Benze of Miami! Alen Konstantinovskiy is an outstanding Service Advisor. He displays great customer service. It was a pleasure working with him. Paul
Response from the owner Replied: Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 27, 2024
Response from the owner Replied: We love receiving a positive review; please feel free to stop by again if you need help.
Google Review
- September 27, 2024
The worst experience I have had with my car, I lost my car key and they told me to take my car to the dealer while there they told me it would be a week and I have already been waiting for 15 days for them to give me an answer and they don't call me they don't tell me An explanation seems...
Response from the owner Replied: Hola, gracias por tomarte el tiempo de dejarnos tu opinión. Hemos compartido tu experiencia con nuestro equipo de gestión para que la revisemos y le demos seguimiento.
Google Review
- September 27, 2024
I recently had the pleasure of working with Cathy at Mercedes Benz, and I couldn't be more impressed with her level of service. From the moment we stepped into the showroom, Cathy made the entire car-buying process seamless and enjoyable. She was knowledgeable, attentive, and took the time to...
Response from the owner Replied: Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Yelp Review
- September 24, 2024
Almost one week with the car!!! And it's hard to get an update! Worst service ever!!!! Mercedes Benz doesn't match with the service ...
Google Review
- September 21, 2024
Response from the owner Replied: We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- September 20, 2024
What bad service Mercedes Benz has the General Manager in calling you for compensation and never returning your call. What a lack of respect towards the people who trust in their services, do not do business with this Dealer, much less if they are served by Cesar León, a very arrogant person with...
Response from the owner Replied: Hola, gracias por tomarse el tiempo de dejarnos sus comentarios. Hemos compartido su experiencia con nuestro equipo directivo para su revisión y seguimiento.
Google Review
- September 20, 2024
(Translated by Google) Excellent service, very friendly and the entire purchase process very fast. the beautiful car(Original)Excelente Servicio, muy amable y todo el proceso de compra muy rapido. El carro hermoso
Response from the owner Replied: Nos complace saber que tuvo una experiencia tan positiva con nosotros, Harry! No dudes en llamarnos si alguna vez necesitas algo. Esté seguro en el camino!
Google Review
- September 20, 2024
Extremely satisfied with my new vehicle, Tania Prudencio was very helpful and professional at all time and Alain the SM also. Totally recommend this place !
Response from the owner Replied: Hi Miguel, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 20, 2024
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Juan! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 20, 2024
I’ve bought and leased 2 cars at Mercedes Benz Miami and have had the best experience with everyone there. Gus in sales, Carlos in service and Josh in financing are the reasons why I will be going back to MB Miami for all my cars. Great experience and care from any dealership I’ve ever dealt with.
Response from the owner Replied: Hi Lisa, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!
Google Review
- September 19, 2024
Allen K is the best service advisor there is. None better, knowledge about Mercedes is second to none. Honest and trustworthy and isn't in a rush to get you in and sit you in a corner like another number but takes his time to go everything in order and in detail. Allen is the only reason I go to...
Response from the owner Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- September 18, 2024
Response from the owner Replied: Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Google Review
- September 18, 2024
Alen konstantinovskiy is the man . Come back all the time just bc this guy 🙌🏻
Response from the owner Replied: Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 18, 2024
Response from the owner Replied: Hello, many thanks for taking the time to rate your customer experience with us here at Mercedes-Benz of Miami! We love to see such great feedback! Kindest regards.
Google Review
- September 17, 2024
Very bad experience at this dealer, the General Manager agreed to call me for compensation for the bad treatment received and he still hasn't come forward and it's been almost 2 weeks, lack of respect towards people who have bad service, very disappointed, don't do business here, they are very Badly...
Response from the owner Replied: Hola Sissi, gracias por tomarte el tiempo de dejarnos tu opinión. Hemos compartido tu experiencia con nuestro equipo de gestión para que la revisemos y le demos seguimiento.
Google Review
- September 17, 2024
Recomendend 100 %
Response from the owner Replied: Hi Armando, we appreciate your recommendation of Mercedes-Benz of Miami and we hope to be of service again in the future. Take care!
Google Review
- September 16, 2024
Terrible, beware!! I purchased a Range Rover from there last November and they did not disclose in the Carafax document an accident which was over a year old from the time I made the purchase. I learned about it 7 months after trying to sell the car. When I contacted the dealership manager, he did...
Response from the owner Replied: Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.
Google Review
- September 16, 2024
They were very bad at calling me since last Tuesday for compensation for the bad treatment of the Dealer's staff, specifically Mr. Cesar León, and they still haven't given me a response. I'm still waiting for the General Manager. My name is Betzabet.Muy mala atención quedaron en llamarme desde el...
Response from the owner Replied: Hola, gracias por tomarte el tiempo de dejarnos tu opinión. Hemos compartido tu experiencia con nuestro equipo de gestión para que la revisemos y le demos seguimiento.
Yelp Review
- September 16, 2024
Literally the worst service experience I have ever had to deal with. No one answers the phone not calls back. I called and emailed just to get updates and nothing I would have to show up in person to get any type of response. I opted to tow my car out to another dealer who could communicate and...
Google Review
- September 15, 2024
Response from the owner Replied: Hello Julia, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- September 15, 2024
Response from the owner Replied: Hi, thanks for your great review of Mercedes-Benz of Miami. If there is anything else we can do for you, please don't hesitate to let us know (305) 707-0147. Have a great one!
Google Review
- September 14, 2024
Very satisfied, excellent service and attention.Highly recommended.
Response from the owner Replied: Hi Ivan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 14, 2024
Our Service Advisor, Angel is just that! Thank you for taking care of us when we visit your Service Department. You truly exemplify excellent service!
Response from the owner Replied: Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 14, 2024
Thank you Daniel Ferreira for helping us find our new car. You made the experience smooth and easy, which is not always the case when looking for a new car. Also, a big thank you to the manager Francisco Ordonez.- Erik and Zalina.
Response from the owner Replied: Hi Kristina, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Miami! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 13, 2024
I appreciate the service that received from this company. Thank you to the team that served me..
Response from the owner Replied: Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 13, 2024
My Experience was amazing and they were very professional..
Response from the owner Replied: Hi Alexandra, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
Google Review
- September 13, 2024
Response from the owner Replied: Hello, many thanks for rating Mercedes-Benz of Miami so highly! On behalf of the team, I cannot thank you enough! Kindest regards.
Google Review
- September 12, 2024
I have owned a GLS Benz. 450, 2019 when my maintenance service four years was over, I took my car to another certified shop was very cheap compared to Mercedez, but I have to share with you for those who are owned Mercedez . They told me my compressions suspensions went bad. I need to have it fixed....
Response from the owner Replied: Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 11, 2024
Dont listen to what they try to say about your car. Their main goal if these people is to milk your money. Avoid at all costs possible the repairs of your car at this location unless you can spend at least 4000$ for an annual check up
Response from the owner Replied: Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (305) 707-0147 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Google Review
- September 10, 2024
The car has been in service for 2 weeks 😂 I asked them to give me a car for the time they are fixing the car, they say no
Response from the owner Replied: Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 10, 2024
The person in the from desk very un respectful
Response from the owner Replied: Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (305) 707-0147 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Google Review
- September 09, 2024
Response from the owner Replied: So many stars! Thank you for rating Mercedes-Benz of Miami so highly!
Google Review
- September 07, 2024
Hello, I want to share my experience. Very bad service, scammers shamelessly steal your money. I will not do business with this dealer again, especially with César León. He is a very rude and arrogant person and with 0 professionalism towards his clients, he is not trained or suitable to deal with...
Response from the owner Replied: Hola Judith, podemos asegurarte que no consideramos aceptable este tipo de comportamiento y nos gustaría abordar la situación que has descrito. Nuestro gerente general realmente desearía ayudarte a mejorar tu experiencia. Si estás dispuesta a darnos otra oportunidad, comunícate con nuestro gerente general al (305) 707-0147 para analizar qué podemos hacer para ayudarte.
Google Review
- September 07, 2024
To all who read it, pay attention to my message. Very bad experience, I do not recommend it. I have felt offended, scammed and deceived. They kept my car for almost 2 weeks due to a diagnosis or inspection that they never performed and they also charged for simply having the car in their facilities....
Response from the owner Replied: Hola, te agradecemos que te tomes el tiempo de responder. El personal de Mercedes-Benz of Miami se toma muy en serio nuestras reseñas. Nos esforzamos por mantener excelentes relaciones comerciales en nuestro concesionario. Llame a nuestro Gerente General al (305) 707-0147 para analizar las formas en que podemos trabajar para resolver este problema a su entera satisfacción. Esperamos tener noticias suyas pronto.
Google Review
- September 06, 2024
Response from the owner Replied: Thank you for such a great rating! Here at Mercedes-Benz of Miami, we strive for excellence. Thank you for your business!
Google Review
- September 06, 2024
Please do not rely on this AutoNation Mercedes in Miami Gardens, they will waste your time and will not do the work how it is supposed to be. You would think that since its within Mercedes that you will get the best service, that is very wrong! Raphael was my representative and he doesn't bother...
Response from the owner Replied: Hi Mustafa, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0147 to discuss what we can do to help.
Google Review
- September 06, 2024
Mahalia, exceeded my expectations for Mercedes Benz customer service. Got my vehicle in and out quick through a smooth process. Most importantly kept me updated frequently on everything with the car from arrival at the dealership to status of service and lastly when it was ready for me to pick up...
Response from the owner Replied: Hi Kevin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Google Review
- September 04, 2024
I had the pleasure of having Meltem Tekin take my call on a recent inquiry for an Audi S4. From the first conversation Mel was very knowledgeable and accommodating. I live on the other coast so was heavily relying on her to be very detailed with the car condition. Well today the car came and it was...
Response from the owner Replied: Hi Nick, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- September 03, 2024
leased my first mercedes with Kristina and the experience was amazing. she is very knowledgeable and explained the entire process and answered any questions i had. 10/10 would do again.
Response from the owner Replied: Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- September 02, 2024
Response from the owner Replied: Hi, thank you for taking the time to leave us this great rating!