Im based out of dallas, tx and camillo helped me get the G wagon i was looking for, he made the deal go out smoothly as it can be. Totally recommend this dealership and His manager Josh 100%

Dealer Replied: Hi Leonardo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Miami and we hope to be of service again in the future.

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I am customer since 35 years and always satisfied only thing: once in a while I could not get a rentalcar when I brought in my Mercedes for Service. That should be better

Dealer Replied: Hi, thank you for taking the time to leave us feedback. If you'd be willing to provide more feedback, please reach out to us at (305) 707-0147 so we can assist you further.

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Wait time always reasonable. The agent was extremely kind and professional. Service went well and smooth.

Dealer Replied: Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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Excellent professional and patient is my best description of service received Simon’s helped with everything even taking my call the answer questions days after Thank you and you made mea Customer for life

Dealer Replied: Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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We purchased a 2024 CPO GLS 450. Savier Shiuk, Sales Consultant, helped us and was fantastic. Savier was very professional, and it was a pleasure dealing with him from start to finish.

Dealer Replied: Hi, we are pleased to hear you had such a positive experience with us, Joe! Don't hesitate to call us if you ever need anything. Be safe on the road!

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They were extremely fast, professional and clean. Very helpful and enjoyed going to the dealer. I would highly recommend this dealer

Dealer Replied: Hi, thank you for your positive review. We're happy to have been of service to you. Thanks for the recommendation, and have an amazing day!

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My buying experience was smooth and enjoyable. I really appreciated working with my sales person Mel. She was cordial and patient. Even the financing process was easy.

Dealer Replied: Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please don't hesitate to reach out if there's anything additional we can do for you.

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The staff was friendly. Listen to all my concerns. Treated me well. The leadership was clean and spacious.

Dealer Replied: Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Car repairs that caused me over 9k, which was not easy to get. After picking up the car there was a noise heard that wasn't heard prior to the repairs. I tried calling the Advisor that was taking my regular Advisor place that day, left a message and never received a call back. Attempts were made to...

Dealer Replied: Hello Toni, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

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Great customer service and solving my issue With my vehicle. I had a sensor problem that two services couldn?t solve and finally it was fixed

Dealer Replied: Hi Timoni, thank you for your kind words! We are thrilled to hear that our team was able to solve your vehicle issue. Providing exceptional customer service is our top priority, and we are glad we could help get you back on the road. Thank you for choosing our business!

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your salesman Davison in the Miami store was a true gentleman. Ishall be happy to refer all future business to him. You should hire more people like him.

Dealer Replied: We appreciate you taking the time to leave us a response, Lewis! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Sales representatives was very pleasant, patient and has excellent knowledge about you company and the car I bought. Johnny. Made my car buying experience beautiful. I really love my new car . He even followed up with me to make sure everything was ok.

Dealer Replied: Hi Yvonne, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Miami! Feel free to stop by if you ever need any more help.

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Manny me brindó un excelente servicio durante todo el proceso de la compra!! Lo recomiendo 100 x 100

Dealer Replied: Hi Jeremiami, we're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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Horrible service waiting 2 weeks and still waiting for my car to ne fixed calling trying to speak with a .Manger still waiting for someone to respond after leaving several messages.

Dealer Replied: Hi Jose, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

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Alex is very helpful and great to work with! Would highly recommend him! They were also very helpful throughout thenpproval process giving several options for financing.

Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Miami. Drive safe, and we'll see you on the road.

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This was my 3rd time doing business with Stefano and have to say he is the best of the best. Very knowledgeable in the history and the technical details for Mercedes Benz models and engines. The communication throughout the whole process was very clear and transparent. I highly recommend this...

Dealer Replied: Hi Petre, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Miami. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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Excellent and flawless with great follow-up. They made me feel like a valued client and attended to all my needs. They also provided an excellent exit process.

Dealer Replied: Hi Janaye, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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I Recently purchased a car from Miami Auto Nation Mercedes Benz, and I couldn't be more satisfied with the entire process. Highly recommend this place if you're looking for a car and a stress-free experience!

Dealer Replied: Hi Luis, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Salesman was a C grade. Josh Mathews CFS MGR. was an A+ grade. For a Mercedes dealer just to offer coffee and water-that's it. After 5 hr. drive to get there and few hours at dealership and then drive home, this does Not cut it. Think Auto Nation is more concerned about its shareholders than...

Dealer Replied: Hi Raymond, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0147 to discuss what we can do to help.

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Very professional, knowledgeable, and ready to answer any question you might have. The process was quick and easy

Dealer Replied: Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

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Much better attention and assistance provided than in my previous Mercedes-Benz dealership, Jhousse Riera is the best representative I have ever had in my life. He gave me the right guidance for turning in my old GLC lease and get a new great deal with a new 2025 GLC PHEV model.

Dealer Replied: Hello Tony, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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Despite spending $3,500 for repairs, I was not given a loaner car. Even Carmax gives a loaner vehicle

Dealer Replied: Hi, we are deeply disappointed by your experience at Mercedes-Benz of Miami. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0147 to discuss what we can do to help.

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lack of follow up on my proposal for an e sprinter. no negotiation was allowed

Dealer Replied: Juan, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0147 to discuss what we can do to help.

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Staff exemplifies great customer service, my service technician (Ignacio) always provides the best service and solutions, and the overall facility is professional.

Dealer Replied: Hi, thank you for your kind words and this wonderful review! If you need more help, our team is available to talk -- safe travels!

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My experience was definitely Excellent. I couldn't be happier in my new car. I had a great time at this car dealer shop. The experience was very quick and the people are extremely nice.

Dealer Replied: Hi Barbara, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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I recently purchased the 2025 Mercedes-Benz CLE 300, and I couldn't be more impressed?not just with the car, but with the exceptional customer service I received throughout the entire process. From working with Pedro Sebasco to initiate the purchase to the moment I stepped into the dealership to be...

Dealer Replied: Hi Jennifer, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Miami and we hope to be of service again in the future.

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Professionalism and dedication to service. The attention to client and buying process was easy and pleasant. The vendor was very knowledgeable about the product the leasing options.

Dealer Replied: Hello Hector, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

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Buyer's beware!!! I am out of state-I wanted to pay with my bank & cash for a used car. I agreed to the on line cost of the car plus tax and tags along with $1200 in Dealer Fees. I have PNC financing with branches in Miami. I was told by the salesman that financing has to be done by the dealership...

Dealer Replied: Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0147 to discuss what we can do to help.

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Juan and the team are great, very fast and amicable service. Would recommend the dealership to my family and friends if they are looking to purchase any cars on their lot!

Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of Mercedes-Benz of Miami and we hope to be of service again in the future.

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Have a MB dealership walking distance from my house. Very happy to have had the opportunity to wind up at MB of Miami. l

Dealer Replied: Hello Cuban, thank you; we appreciate your feedback! Feel free to stop by if you ever need any more help.

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Excelent expiriance. Have been using this dealership for at least 20 years, and always the same excellent service

Dealer Replied: Hi Mikem, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Miami. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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Hugo Bowen gave us great service, knows all the details on the cars and options. Smooth and friendly process with finance. Highly recommended. Thanks. Ricardo Vazquez

Dealer Replied: We are pleased to hear you had such a positive experience with us, Ricardo! Feel free to stop by if you ever need any more help.

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Pathetic Service!! They towed my car for a puncture at 11:00am and then .... nothing for 5h despite 6 calls that never got a technician to return a call. finally I find out that it isn't being dealt with because I didn't make an appointment... Seriously, I'm supposed to know I'm going to have a...

Dealer Replied: Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (305) 707-0147 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

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The sales advisor, Mr. Salim Jaber was exceptionally helpful in getting us the vehicle we were looking to purchase. Once he located it, he brought it to the dealership, we bought it. No stress transaction. Very professional and very helpful to make the deal happened.

Dealer Replied: Hi Joaquin, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Miami! Feel free to reach out to us if you need anything. Have a wonderful day.

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