I had a 3 day stay at a local Doubletree hotel in order to attend a class. The first night someone busted out the rear window in my Tundra. I drove on to the class in the pouring rain and left it to my wife 160+ miles away to see if she could make something happen. She ended up speaking with Matt...

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Great experience, very professional.

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Mr. Merchant obsesses over his customers! We had a great experience working with him for both our car purchases and he made sure he kept us informed and ensured we were able to get our stuff on time even in the tough market. His knowledge about the Toyota Vehicles is incredible and he ensures that...

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First time in my life I am so confident about my new purchase, Mohammad merchant is truly Amazing professional , honest and experienced person . He went above and beyond to fulfill my requirements. If you need a fair deal please go and see Mohammad Merchant.

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I want to personally thank the whole staff at Toyota North Austin for their professionalism, and willingness to work patiently with me for almost an entire day until I drove off the lot! I was referred to Heather Simpson by a friend, and she delivered 100 % on finding me a vehicle of choice, on...

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WOW! I don't even know where to start! As a business owner, I rely 100% on my vehicle and after an unexpected problem I needed to get a new vehicle and I needed it fast. Mohammed Merchant was a breath of fresh air! He immediately gained my interest with his customer service and never rushed nor...

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I have bought Seven cars from Charles Maund Toyota. I continue with Charles Maund because all departments have strived to excel my experience and expectations.I would highly recommend them to everyone.I want to give special thanks to Wes Newman who I have had the privilege to know since day one when...

Response from the owner Replied: Thank you, Rocky! We are lucky to have a wonderful customer like you! We appreciate you taking the time to let us know how your experience was and we look forward to working with you again! Safe travels!

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From the first time I contacted Josh White, he was very transparent and very responsive. He and Toyota of North Austin went above and beyond to get us taken care of and into our new to us Odyssey. This was a breath of fresh air from all of the other dealers that we have tried to deal with over the...

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Thank you for a straightforward purchasing experience. A great team. Thank you Mohammed Merchant, Roland Guzman and Travis Smith.You explained the nature of the market with its supply constraints and found an available vehicle in the pipeline that met my criteria. I'm so glad the purchase worked...

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Went to look for a hybrid vehicle. Mohammed Merchant was the salesperson who helped us crack a deal and he was quite knowledgeable about the vehicles and explained every little feature at the thoroughest.

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Mohamed Merchant is an exceptional sales person. I was skeptical of going into a dealer having used brokers to purchase vehicles in the past. He was really efficient and to the point. Helped me get the best deal.

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Alvin was a great salesman at this location. Super friendly and knowledgeable. He had patience and answered any questions we had thoroughly. Would definitely recommend shopping here. Byron also came out and provided us a very down to earth experience which was appreciated.

Response from the owner Replied: Thank you, Veronica, for your kind words about Alvin! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

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Go see Mohammed Merchant for all your salesman needs! He is the best of the best. He is super knowledgeable and helped me get a great deal. I do not have much “knowledge” when it comes to buying a new vehicle and he pointed me in the right direction AND gave me some pointers. I am SO happy with my...

Response from the owner Replied: Thank you, Katie, for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

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My sales representative Mohammad Merchant was amazing to work with and got me exactly what I was looking for. Mohammad ,a proud military retiree who is very honest and understood my families needs and desires. He listened to my needs and was not pushy at alI. I would highly requirement him.

Response from the owner Replied: We truly appreciate you taking the time to let us know about your experience with our dealership. Mohammed is a wonderful part of our team and we are happy to hear he was able to help you find a great car. Congratulations and thank you for your kind words!

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I've bought 3 vehicles from here and EXTREMELY happy with my most recently purchase/experience. Transparent, honest, and efficient. Ask for Tony (Anthony Falsetti) if you want to have a good time while purchasing a vehicle!

Response from the owner Replied: Thank you, David, for your kind words about Tony! It is always great to hear that we were able to make a customer’s car buying experience truly exceptional! We thank you for your continued business and look forward to your next visit!

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My wife and I were looking to trade our car in for a new corolla. We worked with Muhammad Merchant and couldn't have had a better car buying experience!! I have bought and sold numerous vehicles and this was by far the best one!!Thank you Muhammad!

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From the first time I contacted Josh White, he was very transparent and very responsive. He and Toyota of North Austin went above and beyond to get us taken...

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My experience of buying my son's first car at Toyota of North Austin (formerly known as Charles Maund Toyota) was phenomenal!! Mohammad Merchant is the most amazingly helpful professional who truly understood my needs and was able to address all of my concerns from features on the car to the...

Response from the owner Replied: Thank you for your kind words! It is always great to hear that we were able to make a customer’s car buying experience truly exceptional! We thank you for your business and look forward to your next visit!

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Response from the owner Replied: Thank you, Joe!

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I recently bought a used vehicle and have to say all staff went above and beyond! Very welcoming and Knowledgeable especially my sales rep, Rashel R. Very patient and did her best to get me in the vehicle I wanted without settling! Highly recommend!

Response from the owner Replied: Thank you, Marie, for your kind words! We are thrilled that you had such a great car buying experience here with us! We thank you for your business and look forward to your next visit!

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We just purchased my husband's Highlander here and we are very happy with the salesman who helps us which is Mr. Anthony Falsetti. He first called me to follow up with my inquiry, and he was very polite on the phone and he patiently answers all my questions, that's why we decided to visit this...

Response from the owner Replied: Thank you, Rowena, for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

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Response from the owner Replied: Thank you for your visit!

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Response from the owner Replied: Thank you for your visit!

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I wish I could give more stars to Mr. Saeed Marandi, he is a real, active and smart salesman, if I still want to buy other cars, I will deal with him because he has great experience in selling Toyota cars, wishing him a lot of success. Your work Mr. Saeed Marandi

Response from the owner Replied: Thank you for your kind words about Mr. Saeed! We are very happy to hear that we were able to provide you with an enjoyable experience!

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Have bought 3 cars and all serviced here. Never will go anywhere else for all my car needs.

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Calvin was great to work with very responsive and had excellent communication. Calvin even offered to bring cars to my home so that I can see them just because I didn’t have a lot of time. Calvin made this a very quick and easy process got me more for my trade in than anywhere else. And also...

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5 stars highly recommend!Excellent buyingexperience! The whole process was engagedand transparent. Mohammad's 20 plus years experience was customerfocused. His knowledgeof the vehicle'soptionsand approachwas outstanding.Wesley Newman-Director of Fixed Operations - Excellent Customer...

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Recommend it place, for all Toyota users. Very friendly staff and professional mechanics.

Response from the owner Replied: We truly appreciate you taking the time to tell us about your experience. We look forward to working with you again in the future. Safe travels!

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My cousin Mike C works here so I have to love it and I walked out with a new vehicle

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