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My experience with this mechanic shop was extremely disappointing. It seemed like they either lacked the expertise to diagnose issues accurately or simply weren't putting in the effort. Initially, I brought my vehicle in for two issues. Firstly, regarding my third-row seat, despite my clear...

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Nobody can beat this dealership! They try their hardest to make the deal happen. I have purchased a few cars from them and they are hands down the best.

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Jasper is the man to see, he will make sure you are well taken care of and get you a courtesy vehicle if needed

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I would post no stars but google makes you put one. However I would like to say I've experienced the most disrespectful behavior from a dealership. They lied about what my contract entails and what is covered. They don't communicate with each other. I received contradicting information from multiple...

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I would post no stars but google makes you put one. However I would like to say I've experienced the most disrespectful behavior from a dealership. They lied about what my contract entails and what is covered. They don't communicate with each other. I received contradicting information from multiple...

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Vincent took great care of me and my G63. I had play by play updates of my requested repairs and even got a test drive after to confirm the completion of the repairs. First time here, will sure be back. Thanks, Vincent - keep up the great work!

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Great products and the best service!

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I recently brought my 2015 Colorado truck in for a major service. The service specialist, Enrique, was so polite, friendly, efficient and professional (he even remembered my name). Enrique offered me a fresh cup of Starbucks coffee and kept me up to date throughout the entire process. He went out of...

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The worst! I've been in an MBZ for 30 years. Moved to the Central Coast two years ago and, now that I need a new car, I will not be buying another MBZ. After two horrible experiences with SLO MBZ I'm moving on to a beautiful Jaguar F Type! I'm keeping my fab old MBZ, just not letting SLO MBZ...

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Never been here

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If you end up at Mercedes-Benz of San Luis Obispo, make sure to ask for Evan, he is the real deal! Knowledgeable and most definitely not pushy.

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My experience at the dealership was very pleasant. Finance and service were very attentive and answered all my questions and needs.

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Mr. (Evan) Price was true to his name and got me the best price in the country on a new EQS. My third EQS purchase in three years and an easy one from MBSLO. They worked with me to deliver the car across the country in Connecticut and take in my trade. Would highly recommend Evan and the...

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Great selections and service

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Bought a Chevy Bolt earlier this year, I'm happy with the car, but not a single person at the dealership bothered to mentioned that there was a $2,000 rebate I could apply for in CA. Now the rebate is closed and I can't claim it. Feels like flushing money down the toilet. You would think this would...

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No proper paperwork to register the vehicle. No temporary tags to drive the vehicle. Leasing company had no paperwork 2 weeks later.

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Very good dealership. My father drives EQS 580 and is really enjoying it. This dealership gave a good deal and customer service was amazing. Definitely deserve the recognition they get.

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Horrible dealership they lie to you and don't answer their calls or return calls when you leave a message Jonathan Crabtree is very dishonest and doesn't apolize or admit to his mistakes. I sold my car to this dealership and it was the worst experience I've ever had with any business. I would Highly...

Dealer Replied: Hello Wendy, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better.

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Great experience. Josh Chavez was awesome. Leo was amazing. Patient and super nice. Really listened to what we wanted and needed and did everything to make it happen. Excellent team.

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A long battle for the right car and for the right price. Nice people, fair prices. Friendly atmosphere, clean and modern. If you see and say hi to Victoria, she will lead you to a nice refreshment and/or snack. We drove away (we are Santa Barbara people) with a nice catch. For our next car we are...

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I brought my 2012 E350 Bluetec in for the diesel emissions recall work while visiting family here. It was supposed to take two days, but took a week. I was told that part of the delay was loading the new main computer with its OS and configuring it for my car. Plus the DEF quality sensor needed...

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At Only 1000 Miles the engine gave out and now needs a New One. Happened on the worst Weekend on my daughters birthday weekend. Long story short ruined our family vacation. I was truly holding back in writing this review due to Two So called friends that work here. I haven't received update on...

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I learned an expensive lesson. Do yourself a favor, find a good mechanic rather than this dealership for service. The service tech took my daughters car out for a ride to listen for a concern she hears at slower speeds. He was driving way too fast and then when someone almost hit us at a four way...

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I highly recommend this dealer and their service department really nice work and honest and friendly

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