Purchased a GMC Yukon with 14k miles 10/25/25. Vehicle was backed in the parking space for “ease” of getting out for the test drive and also backed in again after the test drive. Our salesperson JW was so nice, we thought wow - what a great experience. UNTIL…after we returned home, the car bottomed...

Dealer Replied: Julie, Thank you for taking the time to leave us this feedback. We would appreciate the opportunity to speak with you more about this situation. Please reach out to our General Manager at (800) 351-7403 when you have a chance. Thank you, and we look forward to hearing from you.

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Nero took good care of helping me get into my new car, highly recommended!! And can’t wait to send friends and family.

Dealer Replied: Thank you for choosing Mercedes-Benz of Fort Myers for your new car! We are thrilled to hear that Nero provided you with an excellent experience. We appreciate your recommendation and can't wait to see you again!

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Great experiences.good price. Sales person is very helpful. He was very good. Showing me the car with details.

Dealer Replied: We are so pleased you enjoyed your visit to Mercedes-Benz of Fort Myers!

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From start to finish everyone was great, it was a no pressure sales deal. That works for me the whole team was great. My salesman Grant F. Is fantastic. First time a finance manager was considerate and told me the product value adds that were tailored to my needs. Intent sales contact Rebecca.was...

Dealer Replied: Thank you for sharing your positive experience with us! We are thrilled to hear that our team provided you with exceptional service. It's our goal to make sure our customers are completely satisfied, and we're glad to know that our team exceeded your expectations. Thank you for choosing our business, and we hope to work with you again in the future!

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It was so easy dealing with Chris during our purchase, and we were very pleased with the experience. We would not hesitate to recommend this dealer to others.

Dealer Replied: Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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Everyone was so helpful and polite. Facility was so clean and we felt very important. Everything was explained so we understood what we were buying. Brantley Williams went over and above during all aspects of our purchase.

Dealer Replied: Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Have a great day!

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I had a great experience working with my car salesperson (Serguei). He was incredibly helpful throughout the entire process, patiently answering all my questions and making sure I understood every detail. He took the time to find the best options for me and made the buying experience smooth,...

Dealer Replied: We're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

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Excellent sales team!!!!! Best service ever hands down ???? 4th car purchased here!!!! I highly recommend the dealer to anybody looking for an excellent car and a highly reputable brand.

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Gary was my salesman Phil handled Finance Me and my wife could not have asked for a better experience Everything went very smooth with our purchase We will definitely recommend Mercedes-Benz or Fort Myers

Dealer Replied: Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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The service was excellent. Nero took the time to explain the car in detail while our test drive and made sure we feel comfortable in the decision process. We weren’t pressured into buying additional packages which was a big plus in our experience with this dealership, too. We left with our new car...

Dealer Replied: Thank you for choosing our dealership for your car purchase! We're thrilled to hear that you had an excellent experience with Nero. We pride ourselves on providing top-notch service and ensuring our customers feel comfortable during the decision process. We look forward to serving you and your new car for many years to come!

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This is our 2nd purchase with Mercedes Benz of Fort Myers working with Serguei. He was available for questions as I narrowed down what I wanted. He was very patient throughout the entire process.

Dealer Replied: Thank you for choosing Mercedes Benz of Fort Myers for your second purchase! We are thrilled to hear that Serguei provided exceptional service and was patient throughout the entire process. We truly value your business and look forward to serving you again in the future.

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Kris was extremely responsive and helpful. Highly recommend the dealership and Kris! They explained all packages clearly and helped to expedite the process for us.

Dealer Replied: We're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

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Salesman was extremely helpful-Grant?-I wasn’t there but I was involved is phone-car is like new even though I was told it was a dealer demo-very pleased so far

Dealer Replied: We appreciate your positive feedback! It’s always rewarding to know when we’ve met or exceeded expectations.

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I worked with John to lease a new Mercedes Benz GLS 450 and the process was so easy and seamless. He found me a car that fit all of my requirements, made the paperwork process quick and easy and theJohn provided me daily updates letting me know the status of my car and when I could expect it. I live...

Dealer Replied: We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Fort Myers. We can't wait to see you again, have a great day.

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My experience could not have been better. I walked in and met Brantley Williams and walked out with the car of my choice. Brantley had amazing knowledge of all Mercedes products. He listened to my needs and sold me exactly what I asked for. I could not be more satisfied with Brantley, my experience...

Dealer Replied: Sallie, we are so pleased you enjoyed your visit to Mercedes-Benz of Fort Myers! We can't wait to see you again, have a great day.

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My experience could not have been better. I walked in and met Brantley Williams and walked out with the car of my choice. Brantley had amazing knowledge of all Mercedes products. He listened to my needs and sold me exactly what I asked for. I could not be more satisfied with Brantley, my experience...

Dealer Replied: Sallie, thanks for your praise and kind comments about our team. We can't wait to see you again, have a great day.

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My experience was great. My salesman was helpful and knowledgeable. The dealership was comfort and ckean

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Great and Phil were great!! They made the deal happen and in every sense was really wonderful experience the whole way through. I would definitely Highly recommend!!!

Dealer Replied: Joseph, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

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Gary Fuller was my salesman, and was very efficient, pleasant and knowledgeable. It didn't take long to help me drive away in the car of my dreams!

Dealer Replied: We're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

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The sales and finance staff were amazing to work with. No pressure and a full explanation of the entire process.

Dealer Replied: Mike, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

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My buying experience at Mercedes-Benz of Fort Myers was absolutely smooth and seamless from start to finish. The staff was professional, knowledgeable, and genuinely helpful without being pushy. They made the entire process easy, efficient, and enjoyable. From test drive to final paperwork,...

Dealer Replied: Lisa, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

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Gary Fuller was amazing. My husband found a vehicle online. Talked with Gary. Came into the dealership and had the car ready and waiting for us! No pushy sales or playing with numbers. Straight and to the point! Gave us everything we were looking for and even took in our Trade in at Kelly Blue book...

Dealer Replied: Crystal, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

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Jeremy did a great job explaining everything and helping with credit. Lauren was awesome with our paperwork. We are very happy with our 2015 Subaru Forester

Dealer Replied: We're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

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This was my best car buying experience ever. I am a retired sales executive for major health care company and I can recognize and appreciate an excellent sales representative. John Durand is the best salesman that I have ever worked with and I have purchased many cars over the last 50+ years,...

Dealer Replied: Frank, we are so pleased you enjoyed your visit to Mercedes-Benz of Fort Myers! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I would highly recommend the Ft Myers Mercedes Benz dealership. Everyone was very polite and helpful. We enjoyed working with our salesman .

Dealer Replied: We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

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I am updating my review to let everyone know there is no update. Their whole modus operandi is to rip people off. Monday, I had to drop my car off for recall work. Just like clockwork, the free recall repair turned into a $2100 estimate to repair all of the mounts for my engine and transmission....

Dealer Replied: Thomas, We regret to hear that you had this experience with us, and we appreciate your honest feedback. We would appreciate the opportunity to address your concerns. Please reach out to our General Manager at (800) 351-7403 when you have a chance. Thank you, and we look forward to hearing from you.

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My experience was excellent. My sales man, Grant Fuller was very informative and helpful answering all my question. He made the purchase process very easy and comfortble

Dealer Replied: Bryan, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

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Excellent customer service. Very friendly, professional, and knowledgeable. John Thomas was extremely helpful explaining all the technical details.

Dealer Replied: Shannon, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

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Great experience! John Durand is a great sales person and worked patiently with me on the purchase! I was satisfied with my purchase and the service I received!

Dealer Replied: Kelly, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

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Perfect car buying experience. No pressure, no hassle. Just straightforward and simple. Would highly recommend to anyone looking in the area. Everyone was friendly and helpful

Dealer Replied: Hi Bryan, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Great dealership and smooth purchase of our new Mercedes. Highly recommend this dealership and sales team! Explained thoroughly all of the new cars features! Salesman and Business Manager and entire team very professional!

Dealer Replied: Steven, we are so pleased you enjoyed your visit to Mercedes-Benz of Fort Myers! We look forward to your next visit! Take care!

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In all the years I have been buying cars this by far was the best experience Grant was great and I look forward to working with him in the future and will refer him to my friends and family

Dealer Replied: Richard, we are so pleased you enjoyed your visit to Mercedes-Benz of Fort Myers! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Very nice experience. Gary my sales rep made it very easy and helped me learn all I needed to know about my new car.

Dealer Replied: We are so pleased you enjoyed your visit to Mercedes-Benz of Fort Myers! We look forward to your next visit! Take care!

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The buying process was smooth and made easy by my sales man Grant Fuller. He answered all my questions and was very professional throughout the process

Dealer Replied: Bryan, Thank you for your kind words! Our team takes pride in providing a smooth and professional buying experience. We will be sure to pass along your compliments to Grant. We appreciate your business and look forward to working with you again in the future!

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2019 GLC 43 AMG under CPO which had a factory defective MOONROOF which leaked and corroded amplifier control unit. $8600 to repair and told that this failure in workmanship is not covered. Beware buying a CPO and be sure that they warranty moonroof as dealer claims it happens frequently. Nice little...

Dealer Replied: We would like the opportunity to address your concerns. Please reach out to our General Manager directly at (800) 351-7403 when you have a chance. Thank you.

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Couldn't be happier with the whole transaction. The staff was amazing! Vehicle price and condition was incredibly 10/10 recommend

Dealer Replied: Hi, we're so glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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Brantley was so very helpful and knowledgeable, made my purchase easy and pleasant, recommend them highly, honest and truthful.

Dealer Replied: Robert, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

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After our purchase, things went very wrong. I elected to cancel a Vehicle Protection Product ($5,000 "insurance policy" if my car got stolen in 5 years) that I purchased. I emailed my salesperson in 20 days after purchasing the vehicle (60 days cancellation window as stated on the contract). I...

Dealer Replied: Hello, We regret to hear that you had a negative experience with us. Our General Manager would appreciate the opportunity to speak with you directly about this situation. Please reach out to us at (800) 351-7403. We look forward to hearing from you.

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Kris was cordial and informative, but before and after the sale. I highly recommend him.

Dealer Replied: We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

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I contacted the dealership to speak with service regarding a SL450 that we took ownership of that day. Having been stored for a period, it had several issues, particularly with a malfunction of the Vario-Roof that we were unsure how to handle. Michael Ghiris was outstanding in explaining and helping...

Dealer Replied: Hi Mike, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

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The entire process was a breeze. Grant was extremely helpful when I had questions about the vehicle. Mercedes-Benz of Fort Myers went above and beyond to ensure a quality experience.

Dealer Replied: We really appreciate your positive review! We look forward to your next visit! Take care!

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Excellent experience! Staff was wonderful, friendly and quick! Highly recommend this dealership! We love our new car!

Dealer Replied: We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

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Second time buying a car from Mercedes Benz of Fort Myers. From the test drive to the final paperwork the staff was professional, knowledgable and courteous. Thank you for making the car buying process less of a hassle!

Dealer Replied: Mary, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Kris was wonderful to work with, very knowledgeable and professional. Excellent service all around. Very happy with our transaction.

Dealer Replied: Ed, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

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These guys were very good before, during & after the sale. Understood what I wanted on day 1. Got a trade on the perfect car day 2. Delivered day 3. Immediate follow-up on every detail including shipping 1500 miles north, title transfer, questions, etc. Highly recommend!!

Dealer Replied: Hi James, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Brantley took the time to explain us all the features of the new car! He was helpfull and very polite. Excellent attention!!!

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Very good people to deal with, honest and knowledgeable, from the sales person, Brantley to the F & I folks, highly recommend them for a car purchase.

Dealer Replied: We really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Outstanding service. The sales person Kris is really outstanding and went out of his way to help us.

Dealer Replied: Siva, we are so pleased you enjoyed your visit to Mercedes-Benz of Fort Myers! We look forward to your next visit! Take care!

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Great experience from beginning to end, I contacted them online and went in person to complete the deal and everything went smoothly. Our salesman Nero was great and so was their finance team. I buy cars often and we were very happy with our results, no last minute fees and their process was...

Dealer Replied: Hi Daniel, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Great experience from beginning to end, I contacted them online and went in person to complete the deal and everything went smoothly. Our salesman Nero was great and so was their finance team. I buy cars often and we were very happy with our results, no last minute fees and their process was...

Dealer Replied: Daniel, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Gary Fuller was great, not pushy and got us exactly what we wanted. You can?t go wrong with Gary! We will definitely return for our next car.

Dealer Replied: Kim, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

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Buying experience was excellent. Our salesman, Brantley was very knowledgeable and answered all our questions. He did not push us to buy and was very courteous.

Dealer Replied: Raymond, we really appreciate your positive review! We look forward to your next visit! Take care!

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