Yelp Review
- December 22, 201912
Left by Maria O.
Thank you to Jamie Berrios, Kelly and Bernardo for the best car buying experience I have ever had!!! It is a family atmosphere and I was in and out with my new car in less than an hour!! I would recommend everyone I know to purchase their cars from this dealership!!
Google Review
- February 20, 2020
Left by Jan Bizub
I usually see John who is always helpful and explains exactly what needs to be done with my car.
Google Review
- February 20, 2020
Left by Daniel Veilleux
DealerRater Review
- February 19, 2020
Left by JC
It was a pleasure doing business at Paul Miller Toyota. My salesman, Kris Zak made the transaction a stress free experience. I got an exceptional pre-owned Camry in nearly showroom condition at a nice price,
Google Review
- February 18, 2020
Left by Hilliary Soumah
Google Review
- February 17, 2020
Left by Steven Bennet
Google Review
- February 16, 2020
Left by Satish Miranda
This dealership is one of the best dealership. Krzysztof Zak is truely an exceptional sales person. My experience here was five star purchasing new car.
Google Review
- February 16, 2020
Left by Erin Hennessy
Excellent customer service as always.
Google Review
- February 15, 2020
Left by Raj Soni
Google Review
- February 14, 2020
Left by Brendan Walsh
Cars.com Review
- February 14, 2020
Left by GinaMarie Fania
They were Wonderful everybody in there was wonderful to me took great care of me got me a great deal Im actually bringing in cookies and brownies today to thank them would recommend them to anybody Toyota and Caldwell
Google Review
- February 13, 2020
Left by Dale Wilson
Top Shelf service dept.
DealerRater Review
- February 13, 2020
Left by Idonthaveone
Your survey is too long! I had to call to get the name of the person who helped me. He was polite, pleasant and professional. You should be supplying the name of the person who helped. Do you really think people remember??? The fact that you require a word minimum is ridiculous!! You expect your...
Google Review
- February 13, 2020
Left by Nick Esposito
DealerRater Review
- February 12, 2020
Left by jodib
I brought my car in for its first scheduled maintenance. The service advisor, Chris, was very helpful, professional and friendly. My car was ready faster than I ever expected. Great service!
Google Review
- February 11, 2020
Left by shaukat
YOUR SERVICE TEAM IS FANTASTIC. WE LOVE THEM.
Google Review
- February 10, 2020
Left by Mike Anonbus
Service Personnel were great; recall upgrade done and out in less than an hour. Happy Customer
Google Review
- February 09, 2020
Left by Jill Olinsky
This is my second time leasing through Paul Miller Toyota. I had such a great experience with my first lease, I really only wanted to work with this dealership again. Happy to say that when I went in to start looking for a new car, my salesman, Jim Velsor, was fantastic, and the manager, Sam, was...
Cars.com Review
- February 09, 2020
Left by Ray Ferrera
Top notch professional dealership. They really care.
Google Review
- February 09, 2020
Left by Hari G
DealerRater Review
- February 08, 2020
Left by Linda
Great experience. My second time using this dealership and I had a smooth and great experience. I would recommend them as they were good to work with.
Facebook - Web Review
- February 07, 2020
Left by Eva Hotto
Paul Miller Toyota gives outstanding customer service. I am always very satisfied with their service of my cars and how they go above and beyond to ensure I am happy. I have been going here for years and always deal with Jason Harper who makes sure everything is perfect.
Edmunds.com - Sales Review
- February 06, 2020
Left by Yan
this was one of the most pleasant car buying experiences, including multiple previous vehicles purchased at this dealership
DealerRater Review
- February 06, 2020
Left by flrncdemming
Since I purchased my Toyota Camry in 2005, I have always had my car serviced at this dealership, and for the first time, my experience was not positive. First the price of service was close to $1,000, which was totally unexpected and fell way outside of my budget. Also, for the first time, a...
Google Review
- February 06, 2020
Left by L Jimenez
I had been researching vehicles and dealers for quite some time and ended up at Paul Miller Toyota. The manager Nelson Moreno was extremely welcoming nice and helpful. He connected us with our salesman Jose Gonzalez who did an amazing job gathering my information and leading me through the process....
DealerRater Review
- February 04, 2020
Left by ezseas
Jose Romero and Luis Gonzalez worked with me until I decided on the vehicle of choice and a price we both could agree on. They located my vehicle in less than a week faster than I expected. Service above and beyond my expectation.
Google Review
- February 04, 2020
Left by Jocelyn Chee
Serve is excellent and helpful.Waiting area is clean and comfortable. Sergio.
DealerRater Review
- February 03, 2020
Left by janebeach
x x x x x x x x x x x x x x x x x x x x x x x x Too much trouble. Not good at words.
DealerRater Review
- February 03, 2020
Left by edithmoreno73
It was a great experience from the moment I walked through the door - till I left with my new car. Very detailed. Highly recommend this dealership.
DealerRater Review
- February 03, 2020
Left by janebeach
They were great. Best service we've had recently. will use them again next time. I may need a new car in the near future.
Google Review
- February 03, 2020
Left by anthony santiago
DealerRater Review
- February 02, 2020
Left by Vaishali_nita
Staff is very friendly. They explain everything very nicely. They are very respectful to the customers. They are very positive to sell the car with good deals to the customers.
DealerRater Review
- February 02, 2020
Left by ahk1232
They are the best. The salesman, Shawn Singh, treated me with top notch service and went above and beyond to make sure everything went smoothly with my lease return and new lease of a 2020 Corolla LE. Wonderful service and attitude, he was extremely polite, friendly and very knowledgeable. Shawn...
Cars.com Review
- February 01, 2020
Left by Sheila wolfensohn
Sergio was so Helpful. He answered all of my questions and was very patient. Working with him with him left me very comfortable that my car was taken care of properly.
Facebook - Web Review
- January 31, 2020
Left by Jaime Berrios
Friendly and transparent sales professionals. Service and parts are one of the best service depts in the area.
Edmunds.com - Service Review
- January 31, 2020
Left by MR.HUGHES
The service was exceptional as always. I have been bringing my 2015 PLATINUM LIMITED HIGHLANDER to CALDWELL TOYOTA since I purchased it. The service is always the same excellent. SERGIO was excellent and took care of everything, even getting me a loaner vehicle so I did not have to sit there all...
DealerRater Review
- January 30, 2020
Left by hgoldman77
I went in wanting to lease a car for a low monthly payment with a minimum of money down and walked out with a Corolla that's an upgrade on the car I had at the same low monthly payment and an acceptable amount down. Courteous professional decently quick service in sales and financing. I liked them...
Google Review
- January 29, 2020
Left by Mitch Cohen
FRANK gives 4.0 star review at Paul Miller Toyota of West Caldwell
- January 29, 2020
Left by Frank R.
Your computers were down so I haven't gotten a rundown of what you did during my service. I was told it would be in the mail and I'm sure it is, but I wish I could have had it at the time to discuss.
Google Review
- January 29, 2020
Left by Ed Capozzi
Google Review
- January 28, 2020
Left by Paige Rennard
Alan was great! He knew we had little kids at home and made sure we were in and out quickly. He gave me options for the two cars I was deciding between and was clear with all of the details.
DealerRater Review
- January 28, 2020
Left by kpgajewski@verizon.net
The past couple of services were okay but left a lot of questions. This one was excellent and answered all my questions even by showing me what was the issue and explaining it.
DealerRater Review
- January 28, 2020
Left by kpgajewski
The past couple of services were okay but left a lot of questions. This one was excellent and answered all my questions even by showing me what was the issue and explaining it.
Cars.com Review
- January 26, 2020
Left by Mrs L
Got an appointment online that worked with my schedule. Staff was very friendly. Took advantage of the shuttle service so I didnt have to wait at the dealership and the car was ready when expected.
DealerRater Review
- January 26, 2020
Left by rhyseni
They are the best! Great hospitality, service, and attitude! Great, great, great, polite, friendly, informative, wonderful, thank you, thank you, thank you, I will go back always. Keep it as it is now!
Google Review
- January 25, 2020
Left by Dan Salomon
Online team works hard for you to get deal done. Showroom salesman Alan take care of making sure you get delivered a good car. Service could not have made it any better, a pleasure as always.
Google Review
- January 25, 2020
Left by vaxtan kerkadze
Google Review
- January 24, 2020
Left by SAMIR SHAH
Facebook - Web Review
- January 24, 2020
Left by Shirley Chin
Friendly services and accommodating. James worked with us to find just the right car. Nelson worked out the numbers and we were all satisfied. He also kept in touch and was responsive to my questions and requests. We are Toyota family, specifically with the Paul Miller of West Caldwell dealership. ...
Google Review
- January 23, 2020
Left by Christian Despecci
Google Review
- January 23, 2020
Left by Amy Bly
Quick check-in most of the time, loaner cars if your car has to be there all day or longer, friendly reps, 2 waiting rooms, one with TV, one quiet room with coffee/cappucino/water. Very good service overall!
Cars.com Review
- January 23, 2020
Left by Tom M
Personnel service, on time service, and Sergio Santizo was pleasant and respectful to start and finish my appointment
Cars.com Review
- January 21, 2020
Left by Joseph
Went in for my 5000 mile service. Appointment was on time I waited for the vehicle and the service was done very quickly. I highly recommend Paul Miller Toyota of West Caldwell.
Google Review
- January 20, 2020
Left by Stephen Rolik
Google Review
- January 19, 2020
Left by Danielle Petruzziello
Google Review
- January 19, 2020
Left by Nicole Antunes
Google Review
- January 19, 2020
Left by George Kendall
I had a 7:30 am appointment and arrived on time. The hand-off was done professionally and quickly, and I was out the door in just over an hour. Many thanks.
Edmunds.com - Sales Review
- January 19, 2020
Left by RonniP
I leased a car and had a fabulous experience. Calls, jpgs of car as it was delivered to the dealership.... thank you Kelly.
Google Review
- January 18, 2020
Left by Ryan Tol
Good service from beginning to end.
Cars.com Review
- January 17, 2020
Left by L.Newman
First time customers at Paul Miller Toyota of West Caldwell NJ, the overall experience from entering to signing the contract was wonderful, shout out to Jose Gonzalez who is the nicest car sales guy Ive met to date! A rare find, honest, sweet and an all around gentleman, Sam is the sales manager...
DealerRater Review
- January 17, 2020
Left by L. Newman
First time customers at Paul Miller Toyota of west Caldwell, and upon arrival the staff were very welcoming, Jose Gonzalez was our appointed sales person, and we got a gem! The nicest, sweetest, HONEST, gentleman youll meet, we then met Sam the sales manager who was wonderful to deal with and...
Cars.com Review
- January 17, 2020
Left by Carol
As always, fast and efficient. Rick activated and explained to me how to use google maps. Great guy.
Google Review
- January 16, 2020
Left by Daniel Rodriguez
Very good car dealer this is my third purchase from the Paul Miller Auto Group on a new car lease sales person Chris was nice and answered all my questions and I leased the 2020 Toyota RAV 4 so far I am happy with the car
DealerRater Review
- January 14, 2020
Left by Peter.pena
J.Gonzales was very pleasant,honest,personable which encouraged me to finalize a deal with him. He represents Paul Miller the right way. Thank you
Cars.com Review
- January 12, 2020
Left by Perez
Exceptional servicing process, timely and personalized.
DealerRater Review
- January 10, 2020
Left by Nan
I came to see a used RAV4 listed on my USAA TrueCar buying service. While searching for that car, Ian McMahon found me another car just returned from a lease that would soon be prepped for sale. Through Ian's efforts and speaking with an online sales rep (not sure who-a young woman) I bought that...
DealerRater Review
- January 10, 2020
Left by 112199
Im always happy to get my car serviced. The service is exceptional! Brandon is always so accommodating.. it is always such a pleasure there.
ROBERT gives 4.0 star review at Paul Miller Toyota of West Caldwell
- January 09, 2020
Left by Robert S.
very good this last vist was an exception. Other time I had no issues.
DealerRater Review
- January 09, 2020
Left by N. Lee
I Never like the process of going to the dealership and buying a car. But, the whole process that I have with Paul Miller Toyota of West Caldwell is a Great and Nice experience.I got my Highlander XLE 2019 at Paul Miller Toyota of West Caldwell
Google Review
- January 09, 2020
Left by Joyce Korotkin
Best car dealership ever. Great service, great warranties. I've bought two vehicles from my salesman, Chris Zak (spelling is wrong, sorry!), who is always friendly, knowledgable and incredibly patient. Then I sent my son as well as my fianc. I will be going back to lease another vehicle when my...
MAYDA gives 5.0 star review at Paul Miller Toyota of West Caldwell
- January 09, 2020
Left by Mayda C.
Cars.com Review
- January 09, 2020
Left by N. Lee
I Never like the process of going to the dealership and buying a car. But, the whole process that I have with Paul Miller Toyota of West Caldwell is a Great and Nice experience.I got my Highlander XLE 2019 at Paul Miller Toyota of West Caldwell
DealerRater Review
- January 08, 2020
Left by Vkr92vkr
I came in for two minor matters without an appointment. Everyone was super helpful and courteous. I was out of there with everything taken care of within an hour or so.
Cars.com Review
- January 07, 2020
Left by S.G.
It was really easy from my call to set appointment. One minute - it was set. The service center just took the key. Waiting was comfortable enough with WIFI and I get car back soon with all printed list of procedures performed. Professional and very effective - and free.
Cars.com Review
- January 05, 2020
Left by Tony Ippolito
Great customer service. In order to keep costs manageable, explained all work that was required immediately and what service could wait.
Google Review
- January 04, 2020
Left by Howard BEN-AMI
Google Review
- January 03, 2020
Left by Madhu Kannan
DealerRater Review
- January 03, 2020
Left by jeremy
Umar was great to work with. Made sure things were smooth and we got the price necessary to make the sale. We will buy more.
Google Review
- January 02, 2020
Left by Mark Cosentino
A pleasant experience. Sales person was knowledgeable and friendly.
Google Review
- January 02, 2020
Left by Christina Yurkosky
This is our second purchase with Paul Miller of West Caldwell. Both this experience and the last have been exceptional. The sales, finance and service departments have all been wonderful to work with.
Google Review
- January 01, 2020
Left by Brittney Caravaglia
Google Review
- December 31, 2019
Left by Louis Ojeda
This Paul Miller Toyota is the best car dealership I have ever been to. It starts with their manager, Jamie Berrios. He has been amazing with my family and I in the past. He was so helpful by setting me up with Kelly. Kelly was the best salesperson ever!! She took the time to get to know me and my...
Edmunds.com - Sales Review
- December 31, 2019
Left by RAV-4
I had a very good experience at Paul Miller Toyota in West Caldwell. Chris Zak was very knowledgeable and professional and helped me get a car that fit my needs and my budget. I would highly recommend them to anyone searching for a new Toyota.
Facebook - Web Review
- December 31, 2019
Left by Gail Gillespie
Good customer service. .
Google Review
- December 30, 2019
Left by Oleg Gurvits
Google Review
- December 30, 2019
Left by Anurag Sharma
Google Review
- December 30, 2019
Left by Vikas Kumar
I wish multi-point vehicle inspection be complimentary with every synthetic oil change.
Google Review
- December 30, 2019
Left by Richard DeOliveira
I bought a 2017 Corolla iM from here over the weekend. The experience was great and I was in and out in no time. All the questions I asked were answered and they offered me a better APR than my credit union's offer! It was a painless experience and I would definitely recommend them to friends and...
Google Review
- December 30, 2019
Left by Jaime Berrios
We here at Paul Miller Toyota take a lot of pride in serving our community. We are here to serve you the customer. We are transparent and love doing the right thing for the customer. So come down and visit us here at Paul Miller Toyota of West Caldwell.
Google Review
- December 30, 2019
Left by saintjoe41
Excellent Service, I don't usually like my experience on dealership but this is exceptional, very helpful sales person, Thank you so much Chris Zak for your help and patience with me, I started to highly recommend you to my friends and clients, see you soon...
DealerRater Review
- December 30, 2019
Left by mj teddy
Quick, pleasant, easily understood repairs and service, took exactly time estimated, service people excellent, especially John Brock in service department. Service area was clean and welcoming with free coffee and water and machines to buy snacks while you wait,
DealerRater Review
- December 30, 2019
Left by Richard
I bought a 2017 Corolla iM from here over the weekend. The experience was great and I was in and out in no time. All the questions I asked were answered and they offered me a better APR than my credit union's offer! It was a painless experience and I would definitely recommend them to friends and...
Facebook - Web Review
- December 30, 2019
Left by Richard DeOliveira
I bought a 2017 Corolla iM from here over the weekend. The experience was great and I was in and out in no time. All the questions I asked were answered and they offered me a better APR than my credit union's offer! It was a painless experience and I would definitely recommend them to friends and...
Cars.com Review
- December 30, 2019
Left by Richard
I bought a 2017 Corolla iM from here over the weekend. The experience was great and I was in and out in no time. All the questions I asked were answered and they offered me a better APR than my credit union's offer! It was a painless experience and I would definitely recommend them to friends and...
Cars.com Review
- December 29, 2019
Left by Eric Friedman
This is my 4th service appointment with Paul Miller's service folks and it is consistently a very positive experience. Knowledgeable, honest and courteous. I would highly recommend.
Cars.com Review
- December 28, 2019
Left by Norma Arias
Excellent. Wouldn't think of going anywhere else.
DealerRater Review
- December 27, 2019
Left by BR
Appointment was easy to schedule. Sergio was very friendly and knowledgeable. Oil change, tire rotation, safety check --> all went well and the car is ready for winter. Thanks!
Edmunds.com - Service Review
- December 27, 2019
Left by MLang
I came in for a routine oil change and service. They had me in and out within an hour. They recommended services that needed to be done and were pleasant to work with. Thanks
Google Review
- December 22, 2019
Left by Sudarshan Muramreddy
JAY gives 4.0 star review at Paul Miller Toyota of West Caldwell
- December 22, 2019
Left by Jay L.
DealerRater Review
- December 22, 2019
Left by mslovis@me.com
Paul Miller really delivered on the 15k service and installation of CarPlay. The entire experience went exactly as my service advisor described. Could not be more pleased.
DealerRater Review
- December 22, 2019
Left by mslovis
Paul Miller really delivered on the 15k service and installation of CarPlay. The entire experience went exactly as my service advisor described. Could not be more pleased.
Google Review
- December 20, 2019
Left by Brian Mundy
Google Review
- December 20, 2019
Left by Hiren Purohit
DealerRater Review
- December 20, 2019
Left by music167
It was easy to get a service appointment and the staff, especially Chris, at the service desk did a great job. My flat tire was repaired as well as the 24000 mile check up very quickly. It was good to see that a shuttle service has been added for local customers.
Google Review
- December 20, 2019
Left by Maria Ojeda
I had the best experience leasing a new car at this dealership!!! I worked with Jamie Berrios,Manager in the past at another dealership and will follow him anywhere!! He is trustworthy and works with you until you are satisfied with your purchase. My salesperson Kelly was amazing best customer...
Cars.com Review
- December 18, 2019
Left by Russ
If you're searching for a new car Paul Miller is a great place to start. I was interested in buying a toyota camry xse, and have been in contact with other Toyota dealerships but they didn't have a specific exterior/ interior color I was looking for. However, Paul Miller did. My husband and I were...
Google Review
- December 18, 2019
Left by Gunnyc 2058
Google Review
- December 17, 2019
Left by Mike Anonbus
Google Review
- December 17, 2019
Left by TB
DealerRater Review
- December 17, 2019
Left by sequoia
Mike Racioppi was the reason I came in, his manner on the phone was very professional. Kamel and Ilia did a nice job explaining the options and pricing.
Cars.com Review
- December 16, 2019
Left by Flavia
Wonderful team, family oriented. They worked with me and my trade-in. Highly recommend.
Google Review
- December 16, 2019
Left by Chad Uzzolino
Cars.com Review
- December 15, 2019
Left by Lois Bey
I have my oil changed and my tires rotated. I was happy with the quickness of my service.
Edmunds.com - Sales Review
- December 14, 2019
Left by WS
Always dreaded going to dealerships and haggling at the end of my lease. It's like passing through the eye of a needle. But kudos to the sales department, what started as just an inquiry and test driving ended up to getting a good deal and going home with the car. i have to thank my sales rep,...
DealerRater Review
- December 11, 2019
Left by Mdsimmons75
The service as usual was exceptional. Usually I have a problem with not having the same service writer but here all the service writers are great. This would be 1 of a few reasons why I continue to purchase a Toyota especially if I could keep coming here for service. #GREAT TEAM!!!!!
DealerRater Review
- December 10, 2019
Left by fcs4137
Whenever I visit Paul Miller Toyota in West Caldwell it's always a pleasure to deal with Sergio and John. They are both great guys and they always provide outstanding customer service. They make me feel valued as a customer and I always feel like I am in very good hands. I would also like to say...
DealerRater Review
- December 10, 2019
Left by mrsdld
The service rep (John Brock) was thorough and efficient. He was very courteous, checked to see if I was still within the free service window, explained the service, thoroughly answered some questions I had about my hybrid battery, and reviewed the service report with me at the end. I was in and...
DealerRater Review
- December 10, 2019
Left by Descartes22653
My routine maintenance was accomplished quickly. The service department also helped me with a problem connecting my new iPhone 10 to my 2018 Camry. They solved my problem quickly and were so very patient with me.
DealerRater Review
- December 10, 2019
Left by mike
I have purchased over 12 vehicles in 25 years and my recent experience was the most efficient during this period. Shawn did a nice job handling the transition from my former vehicle to my new one.
Cars.com Review
- December 08, 2019
Left by Ron Ashley
As the buyer of a 2019 Toyota RAV4 I was completely impressed with Paul Miller Toyota of West Caldwell. Our salesperson Kamel was courteous and professional, very knowledgeable about the vehicle and worked with us to obtain the best price possible. I would recommend this dealership and salesperson...
Google Review
- December 05, 2019
Left by David Dickman
Went in for a tire repair. Didn't end up needing it and got no charge for them investigating,. Thanks Brandon for your help!
Google Review
- December 05, 2019
Left by Dipa Patel
Google Review
- December 04, 2019
Left by Paige Silverman
Edmunds.com - Sales Review
- December 04, 2019
Left by WilsonT
Surprised on salesman interact with customers its feels very comfortable and relaxing
Cars.com Review
- December 04, 2019
Left by Mervin
Umair Khan is great sell person. He is very helpful in getting the car we wanted. I will go to him for my next car. Also all the person at the dealer ship were kind. I plan to go there for the service of our new car.
Cars.com Review
- December 04, 2019
Left by Stacey
We had a successful purchase experience with this dealership and would recommend them if you're in the market for a new Toyota.
Google Review
- December 04, 2019
Left by Elaine C
Good customer service. Manny and Bernardo were great.
Google Review
- December 04, 2019
Left by Arthur Mendes
Quick fast and professional
DealerRater Review
- December 04, 2019
Left by Toyota Bob
Sales staff was friendly. I could tell that they really wanted to make a deal that day. My sales person( Himanshu Patel) was very courteous and had good knowledge of Toyota's vehicles.
Cars.com Review
- December 04, 2019
Left by JRCX
Sergio was very helpful, courteous, professional and thorough.
Google Review
- December 01, 2019
Left by Catherine Chen
Good services!!
DealerRater Review
- December 01, 2019
Left by Patriciamanning47
I purchased a new highlander in July with Alan and returned to purchase one of my other leases with my son. Alan is great to work with.
Google Review
- December 01, 2019
Left by Toluwani Omotoso
i had the most pleasant shopping experience at this dealer. Umair was the sales person who sold me my car. I went in there for a different car and got convinced to get an even better car (which i absolutely love). Umair was very patient, went through all the numbers with me and did his best to make...
DealerRater Review
- November 30, 2019
Left by pasino
Chris Zak made the purchase of my Camry hybrid effortless and enjoyable. After a bad experience at another dealership, Chris restored my faith in Toyota. He was both personable and professional. I look forward to dealing with Chris on future purchases and would recommend Paul Miller to those wishing...
Google Review
- November 29, 2019
Left by Rosa Sierra
We are very happy with the service and the honest employees at Toyota Paul Miller
DealerRater Review
- November 29, 2019
Left by Urbano
excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellenexcellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent
Facebook - Web Review
- November 29, 2019
Left by Christopher T Coleman
Ease of doing business. Very upfront, transparent and accommodating.
DealerRater Review
- November 28, 2019
Left by mosalga
Buying the Four Runner in this dealership was a good experience only because Mr. Jim Velsor, the sales consultant, was great helping me to get what I wanted.
DealerRater Review
- November 27, 2019
Left by wcbigboy
It was a terrific experience looking for and buying a vehicle at Paul Miller Toyota. Our sales consultant, Alan Engert, was absolutely great in describing the differences in the models that we were looking at as well as the differences in other makes with Toyota models. Another thing that stood out...
Google Review
- November 26, 2019
Left by Michael Biggar
Shawn Singh was excellent he made whole process smooth
Google Review
- November 26, 2019
Left by Jennifer Lawrence
Google Review
- November 26, 2019
Left by Tom Alimonti
Google Review
- November 25, 2019
Left by Alexander Henry
DealerRater Review
- November 24, 2019
Left by CraigSchadt
Same consistently incredible Service as always from Jason. He knew me without me telling him my name. This guy is sharp and a huge thank you....for speed and recognition and excellence in customer service.
Google Review
- November 23, 2019
Left by Edna Dibonaventura
Sergio Santizo was an excellent Service Consultant. Sergio was very knowledgeable and took the time to answer all my questions, he was very concerned about my transportation home and back to the dealership. I will continue to use your dealership because of him. When I decide to buy a new car I will...
Google Review
- November 22, 2019
Left by Heidi Vickery-Uechi
Great communication and explanations. I trust them to take care of my car and keep it running smoothly.
Google Review
- November 21, 2019
Left by Jason Doce
Google Review
- November 20, 2019
Left by Kseniia Morozova
We were happy to meet the salesman Manny Herrera. His help was great!
Cars.com Review
- November 20, 2019
Left by Christos Moschos
A very positive experience, over the years, regarding the quality of service by the people entrusted for it by the Dealership Manager/Owner
DealerRater Review
- November 20, 2019
Left by MIkeC53
It was a big Process but Kris B was able to help me out once again! Kris is now still working on my other car, which is an Audi, because I have lost Confidence in the Audi dealer. In my thoughts is silly that he needs to add more to hes plate, and that the Audi dealer cant call speak for themselves....
RALPH gives 4.0 star review at Paul Miller Toyota of West Caldwell
- November 19, 2019
Left by Ralph G.
There was an issue that on the way home I discover that both my headlights were out. This should have been checked as part of the safety check. I contacted Chris in service about the issue. He offered to bring a loner car to my home and bring my car back to be fixed. Instead I can right back and the...
DealerRater Review
- November 19, 2019
Left by Terita328
I had previously leased 4 Hondas. I went to many Toyota dealerships in my area along with several Honda dealerships and Nissan going back and forth deciding which way to go this time. I decided to go with my Toyota Corolla. Beside the car itself, the sales team at Paul Miller in West Caldwell...
DealerRater Review
- November 19, 2019
Left by Ralph
I have a perfect experience every time my car is serviced. The employees are very helpful and knowledgeable. I cant complain about anything. Great place.
VIRGINIA gives 5.0 star review at Paul Miller Toyota of West Caldwell
- November 19, 2019
Left by Virginia P.
4 desk staff waited too long to call the customer. Appointment meant work should have been done more quickly.
Google Review
- November 18, 2019
Left by Jennifer Daniels
JOHN gives 4.0 star review at Paul Miller Toyota of West Caldwell
- November 18, 2019
Left by John S.
Great service just a little too expensive.
Cars.com Review
- November 17, 2019
Left by Maureen S
I went there with my husband to see a used 4 Runner that had JUST been listed. We were happy with their ability to hear our concerns and pricing and work with us! They made it worth the drive for us!
Cars.com Review
- November 17, 2019
Left by Margaret Smolin
This was the smoothest car sales process we ever imagined.
ANITA gives 4.5 star review at Paul Miller Toyota of West Caldwell
- November 17, 2019
Left by Anita G.
I had a good experience, but to say truly exceptional is a bit much. Two phone calls I made to learn when my car was done were never returned, but on third try someone answered.
Google Review
- November 16, 2019
Left by Freddy Munoz
Great service fast and great guy at service for maintenance.
CHARLES gives 4.0 star review at Paul Miller Toyota of West Caldwell
- November 16, 2019
Left by Charles L.
Very good
Google Review
- November 15, 2019
Left by Bruce Greene
Google Review
- November 14, 2019
Left by Milos Joncic
The best buying experience ever! Jennifer Lazarus, Ian Macmahon and Illia Pilmenstein made my vehicle purchase process go very pleasant. It felt like like buying from people you know for decades. Highly recommend!
Google Review
- November 13, 2019
Left by Ryanna Brown
Google Review
- November 13, 2019
Left by Philip Sainz
Google Review
- November 12, 2019
Left by Ruth Levey
Google Review
- November 12, 2019
Left by Lydia Lopez
Google Review
- November 12, 2019
Left by Sarah Wyatt
Himanshu and the team at Paul Miller Toyota are great! Very patient and accommodating :)
DealerRater Review
- November 12, 2019
Left by Julie
This was my first ever service visit as this is my first new car. From scheduling to wait time I could not have asked for a more efficient and seamless experience..
Cars.com Review
- November 11, 2019
Left by Dolores Boles
28 years I have been coming to this site. Seen a lot of good people come and go. Chris is such an asset to your business!!! His concern is his customers. Chris is always ready and willing to assist.
Google Review
- November 11, 2019
Left by Hardik Patel
Google Review
- November 11, 2019
Left by Gerald Marino
I have been dealing with my salesman Kris Zak for a number of years and he goes above and beyond to satisfy my Toyota experience. I have gotten 4 Highlanders, a Camry and an 2 Avalons from him through the years and he has always gotten me a an extremely fair price. Chris even assures I am happy...
Google Review
- November 11, 2019
Left by Millicent Sabater
Google Review
- November 09, 2019
Left by John Kemoh
Google Review
- November 09, 2019
Left by Kannan Selvaraj
DealerRater Review
- November 08, 2019
Left by Pete
I had a problem with one of my second row fold down seats. Chris Jenkins took care of the issue. Service was completed,job well done. I
Google Review
- November 08, 2019
Left by Mary Norcia
DealerRater Review
- November 07, 2019
Left by Swimmer491
Received a reminder on line, was able to make an appointment for latter that day. I dropped the car off at the dealership and one and one-half hours latter I received a call that the car was ready.
Google Review
- November 07, 2019
Left by SDYZ2009
Cars.com Review
- November 06, 2019
Left by Marjorie paradise
So glad I purchased a Toyota , Paul Miller has great reputation and very happy with service. Sales people also very professional
Google Review
- November 02, 2019
Left by Mary Delvecchio
Google Review
- November 01, 2019
Left by Maryana K
The best place to buy your Toyota! After two months and a dozen dealerships of shopping for a used Sienna, Paul Miller Toyota provided top notch service. Ian MacMahon was professional, personable and efficient. He was straightforward and was able to get me the exact car I wanted. Ian went out of his...
Cars.com Review
- November 01, 2019
Left by Elva Sorongan
Brandon Sergent is very helpful I dont have to do anything - he deal with ny insurance and make everything easy for me Thank you so much - I definitely recommended him to all my friends and I will comeback for service and new car
Google Review
- November 01, 2019
Left by Michael Rossy
I was having weird issues with my Tacoma and the original dealer I bought it from kept giving the runaround. As soon as I brought it to Paul Miller Toyota West Caldwell, they found the issue and ended up repairing it under warranty at no cost to me.. I have been bringing my Tacoma back there since...
Google Review
- November 01, 2019
Left by John Montemurro
Jim gave superior customer service!
Google Review
- October 31, 2019
Left by isabella walczak
I highly recommend this dealership!!! I was able to negotiate a great price with my sales agent, Himanshu Patel & his manager, Sameh Ghabour. They both made me feel comfortable as a female buyer and they really worked with me to make a great, easy, quick sale. The finance manager, Illia Pilmenstein...
Edmunds.com - Service Review
- October 31, 2019
Left by A
Dan Martin was extremely professional, thorough, and service oriented, and represents your dealership very well.
Cars.com Review
- October 29, 2019
Left by Bob
The car buying process was simple and quick with Paul Miller. We agreed to terms over the phone, I came in the look at the car and put down a deposit, then stopped in a few days later to pick it up. The dealership was accommodating, fast, and easy to work with. I would and actually already have...
DealerRater Review
- October 29, 2019
Left by johnnymangos
I could not be more pleased with my interaction with the staff of Paul Miller Toyota. I would like to provide some context before I talk exclusively about this dealer. To be honest, a Toyota Tacoma was not even on my radar when I started this car search. All I knew was this time around I wanted...
Google Review
- October 29, 2019
Left by Jose Luis Blanco
Google Review
- October 28, 2019
Left by J.W. Johnson
Cars.com Review
- October 26, 2019
Left by Dina Goldstein
I went to have my 15,000 mile service done on my car. It was very easy making an appointment online. When I brought in my car they said that my wait would be around an hour but they had my car ready earlier than that. All the people that work there that I encountered were very nice. I highly...
ROBERT gives 5.0 star review at Paul Miller Toyota of West Caldwell
- October 26, 2019
Left by Robert H.
Just an observation. I have been using this Toyota location for 23 years and will continue to do so. On this visit I waited almost two hours to get my oil changed and tires rotated, an I had an appointment. Each time I bring my 2011 Rav in for this service, I'm asked if it uses synthetic oil. You...
Google Review
- October 26, 2019
Left by Dale Wilson
Top Shelf service dept.Brandon rocked
WEI gives 5.0 star review at Paul Miller Toyota of West Caldwell
- October 26, 2019
Left by Wei W.
Google Review
- October 25, 2019
Left by Azizjon
Very good place to buy new car
Google Review
- October 25, 2019
Left by Brian Alm
Sameh and his outstanding team made my purchase the most pleasant I have ever had in a car dealership. Allen was waiting for me when I arrived to show me the truck that was pulled up waiting for me to drive. There was a slight backup in the financial services office and I was third in line. Allen...
Google Review
- October 24, 2019
Left by Thomas Taber
In and out in under an hour
Facebook - Web Review
- October 24, 2019
Left by Josh Ho
Jason Harper is great service advisor. He is honest and is man of his word. Will keep going back to Paul Miller Toyota to service my vehicles.
DealerRater Review
- October 24, 2019
Left by Manal A Ali
Sam & Ian was very fare and truly no games And they make all necessary efforts to make me feel like home and was very friendly
Google Review
- October 23, 2019
Left by Azizjon Zohidov
Very good place to buy new car
Google Review
- October 23, 2019
Left by israel pesantez
Facebook - Web Review
- October 23, 2019
Left by Jaimie Gowatsky
My mom and I just leased our new 2019 Rav4 XLE this past weekend and had a great experience. We went to Paul Miller, as we were very unhappy with our previous Toyota dealer. Unlike other dealerships, everyone here was friendly and professional, and we never felt rushed or pressured. Steve did a...
DealerRater Review
- October 19, 2019
Left by Ken
I recently moved to Essex County NJ and needed to have a recall item serviced on my 2012 Toyota Prius V I was recommended to Paul Miller Toyota by new neighbors who have purchased their Toyota vehicles there. Scheduling with the service department was efficient and I received reminder notices for...
DealerRater Review
- October 18, 2019
Left by Scott
We keep coming back as this was our 7th car with Toyota of West Caldwell. In prior years we were in the dealership for several hours. This was quick and to the point under 2 hours to make the deal
DealerRater Review
- October 17, 2019
Left by JR
We came in without an appointment and were immediately assisted by the young man outside at the desk. Then he directed us inside to speak to one of the Reps .. Sergio was very helpful and knowledgeable and assisted us with our choices. We were then directed to the lounge area to wait. While...
Google Review
- October 17, 2019
Left by Jinny Jeon
Google Review
- October 17, 2019
Left by Linda Noecker
I cannot say more about the staff at this dealership. I have had a Ford in the past, loved the car but the service, from the staff to loaners was a different story. At Paul Miller, I dropped the car, they estimated an hour and shuttled me to Shop-Rite. The wait to be picked up was a bit longer than...
DealerRater Review
- October 16, 2019
Left by DONNA M.
I have been coming here for years and will continue to . I purchased several cars here and all the employees are very helpful and friendly.
Cars.com Review
- October 15, 2019
Left by MM
Shawn was very easygoing and not pushy like a typical salesman. He addressed all my needs with a new car and gave me a great deal. Very attentive and very professional. I would highly recommend him to my friends.
DealerRater Review
- October 12, 2019
Left by Newcar
Great sales person and department. Fast and easy to make a deal. Im very happy with the purchase.Will recommend to families and friends.
DealerRater Review
- October 12, 2019
Left by rspina54
Work was performed as needed and requested along with a well described explanation of what was wrong and what was needed. The bill is always a bitter pill to swallow but it is understandable. Looking forward to the next sale of gift card. Work WELL DONE,THANKS.
Google Review
- October 11, 2019
Left by Pat Porter
Facebook - Web Review
- October 11, 2019
Left by Gilchrist Maggie
I purchase my corolla in July with the help of Bernardo he was a great salesman he was very helpful with me buying my car. Ive since been to the dealership and got to know kamel who also been helpful to me I would recommend Paul Miller Toyota 100%
DOROTHY gives 4.0 star review at Paul Miller Toyota of West Caldwell
- October 10, 2019
Left by Dorothy G.
Service was excellent but I wasn't expecting it all to $1900. I bought the car from Paul Miller Toyota and it has had all its scheduled maintenance. What gives?
Google Review
- October 10, 2019
Left by Doug Cross
DealerRater Review
- October 10, 2019
Left by Noemi
I want to acknowledge the great service I received from Luis Gonzalez, Kelly Faber and Ilia Pilmenstein. They went above my expectations to make me feel comfortable and to trust them. Everything was done in a professional way and I am very happy with the purchase and the service. They really...
Google Review
- October 09, 2019
Left by elizabeth rovetto
I was greeted almost immediately. Alan Engert was very pleasant to work with. I did not feel pressured at all. He listened and was very helpful. He followed up immediately to know if all was well with my vehicle and let me know if i had any problems or questions, he was there for me. So far, i'm...
DealerRater Review
- October 09, 2019
Left by Luisa
Hes very nice and honest. Very helpful and i wont hesitate recommend him with my friends. Im lucky i have him as my sales representative.
Google Review
- October 08, 2019
Left by Keith Haskel
Google Review
- October 06, 2019
very pleasant experience! Took exactly the amount of time expected. I really appreciate the quiet waiting room and quick wifi.
Facebook - Web Review
- October 04, 2019
Left by Robert Eric
John Brock the service advisor was very good.
Google Review
- October 02, 2019
Left by Dara Zad.
Cars.com Review
- October 02, 2019
Left by Marie Hackett
Your counter representative knowledgeable, courtesey, funny too! I was more than happy with his interacton. Please place a copy of this in his H.R. file. Than you
Google Review
- October 01, 2019
They treated my old Corolla the way it should be treated... with RESPECT.
Google Review
- October 01, 2019
Just leased a new Tacoma and Kamel assisted with the transaction. Truly a pleasure to deal with. The process was smooth and quick. Ill be coming back to see him once the lease is up. As long as he keeps offering me those special crackers he keeps in his hidden snack stash. Paul Miller Toyota team...
Google Review
- October 01, 2019
This is my second time leasing through Paul Miller Toyota. I had such a great experience with my first lease, I really only wanted to work with this dealership again. Happy to say that when I went in to start looking for a new car, my salesman, Jim Velsor, was fantastic, and the manager, Sam, was...
Cars.com Review
- October 01, 2019
Left by Harriet Waldman
Chris Zak was wonderful to deal with-2nd time with him. No pressure and more than willing to explain and answer questions. We highly recommend him.
Facebook - Web Review
- October 01, 2019
Left by Maria Filippidis
I have the best experience at Paul Miller Toyota the sales people very professional and welcoming also they know how to treat a customer I highly recommend this dealer and my guy Shawn Singh was the BEST
Cars.com Review
- September 29, 2019
Left by Philip Seaver
excellent with attention to detail. Philip Seaver
DealerRater Review
- September 29, 2019
Left by javalin
The service is personalized to the customer and timely. The service reps are professionally friendly, explains what is needed and tells you what services can be spread out over a period of time if needed.
Google Review
- September 28, 2019
Left by Jill Olinsky
This is my second time leasing through Paul Miller Toyota. I had such a great experience with my first lease, I really only wanted to work with this dealership again. Happy to say that when I went in to start looking for a new car, my salesman, Jim Velsor, was fantastic, and the manager, Sam, was...
Google Review
- September 27, 2019
Left by Christine Lewis
Google Review
- September 26, 2019
Left by T L
They treated my old Corolla the way it should be treated... with RESPECT.
Google Review
- September 26, 2019
Left by Danny G
Just leased a new Tacoma and Kamel assisted with the transaction. Truly a pleasure to deal with. The process was smooth and quick. Ill be coming back to see him once the lease is up. As long as he keeps offering me those special crackers he keeps in his hidden snack stash. Paul Miller Toyota team...
Google Review
- September 25, 2019
Left by Tavolemus65@gmail.com Jocotan65
DealerRater Review
- September 25, 2019
Left by Roadtrip gene
The service department is always ready to help. I always deal with Sergio who is fantastic. He greet you with a smile and is ready to help with suggestions. Everything that your car needs is outlined and explained to you. There's no high pressure to do unnecessary work. The work that is completed is...
Google Review
- September 24, 2019
Awesome experience! Highly recommend, from the minute I entered the dealership to the 1-1/2hr to finalize and drive away with my vehicle! Thats right in and out within 1 -1/2hr !!! I new what I wanted and the price was right! Which made the experience easy! From the minute I walked in I was...
Google Review
- September 24, 2019
Buying a used car is never a fun experience, but Paul Miller made it as painless as can be. I found the car I wanted online, confirmed the price with someone from their office, came in for a test drive, and signed the paperwork within an hour - no pressure and no hidden charges. Chris Zak was...
Google Review
- September 24, 2019
I wish multi-point inspection be complimentary with every synthetic oil change visit!
Google Review
- September 23, 2019
Left by Vikas Kumar
I wish multi-point inspection be complimentary with every synthetic oil change visit!
Google Review
- September 23, 2019
Left by Pete Shepherd
Buying a used car is never a fun experience, but Paul Miller made it as painless as can be. I found the car I wanted online, confirmed the price with someone from their office, came in for a test drive, and signed the paperwork within an hour - no pressure and no hidden charges. Chris Zak was...
Yelp Review
- September 23, 2019
Left by Pete S.
Buying a used car is never a fun experience, but Paul Miller made it as painless as can be. I found the car I wanted online, confirmed the price with someone from their office, came in for a test drive, and signed the paperwork within an hour - no pressure and no hidden charges. Chris Zak was great...
Google Review
- September 23, 2019
Left by Tommy Czekajlo
Awesome experience! Highly recommend, from the minute I entered the dealership to the 1-1/2hr to finalize and drive away with my vehicle! Thats right in and out within 1 -1/2hr !!! I new what I wanted and the price was right! Which made the experience easy! From the minute I walked in I was...
JOHN gives 4.0 star review at Paul Miller Toyota of West Caldwell
- September 22, 2019
Left by John H.
DealerRater Review
- September 22, 2019
Left by ton7ter9
The fellow who serviced my car was very good. I was very pleased that I was out of there in half an hour. I will always bring my car there.
Google Review
- September 21, 2019
Left by Tavolemus65@gmail.com Jocotan65
DealerRater Review
- September 18, 2019
Left by jred1066
The service was great. Just a small suggestion if it is possible. I would love to have my car cleaned during the service done by Paul Miller Toyota.
DealerRater Review
- September 18, 2019
Left by zeeman
Quick , friendly , informative , nice waiting room , good tea to drink , blah , blah , blah blah blah blah blah blah blah blah blah blah blah blah blah !!!!
Google Review
- September 17, 2019
The folks at Paul Miller Toyota were super helpful and helped my get into a new truck. Their staff was incredibly friendly, and made the car buying process super easy. They know their product and believe in the integrity of it. I will definitely be headed back there when the time comes.
Google Review
- September 17, 2019
Chris was an excellent Service Advisor! - great work to him and the technician!
Google Review
- September 16, 2019
Left by Rick Bashwiner
Chris was an excellent Service Advisor! - great work to him and the technician!
Google Review
- September 16, 2019
Left by Alex Muggeo
The folks at Paul Miller Toyota were super helpful and helped my get into a new truck. Their staff was incredibly friendly, and made the car buying process super easy. They know their product and believe in the integrity of it. I will definitely be headed back there when the time comes.
DealerRater Review
- September 16, 2019
Left by amuggeo
My experience with Paul Miller Toyota was phenomenal. The staff was very knowledgeable and very willing to go the extra mile. They called multiple times after my purchase to help me settle into my new truck. Would definitely refer a friend.
DealerRater Review
- September 16, 2019
Left by mefleming08
Professional, courteous and efficient. John took great care of my Sequoia and gave me great advice. He recommended additional services, but told me how to break the costs out over subsequent visits, very conscious of the fact that many of us struggle with large repair bills. John was personable...
Google Review
- September 14, 2019
Left by Anikka
Google Review
- September 14, 2019
Left by John Clark
Cars.com Review
- September 14, 2019
Left by Anne Wallach (Realtor)
Was hoping to purchase a used Prius today, but because of my own situation, I will have to wait .. We had the good fortune to have Jim Velsor as our Salesperson. I felt guilty because we took so much of his time. He was knowledgeable, kind and patient. It took awhile before I realized, well,...
ROHITKUMA gives 4.0 star review at Paul Miller Toyota of West Caldwell
- September 13, 2019
Left by Rohitkuma K.
I did oil change and tire rotation, she say 49.99and 19.99 end bill was 95 dollars.
DealerRater Review
- September 12, 2019
Left by merilynrivera18@yahoo.com
Everyone is professional Sergio Santizo-Velez is professional and kind he answered all my questions he is very knowledgeable he doesnt make me feel silly for asking questions
Cars.com Review
- September 10, 2019
Left by Ginny Scrudato
Not sure what you mean by customer service. I have not dealt with any customer service reps.
Google Review
- September 10, 2019
Left by Rebekah Scicolone
DealerRater Review
- September 09, 2019
Left by GJ2017
This was one of the most pleasant experiences we have ever had at a car dealership. The employees we dealt with were extremely helpful and friendly. A very positive experience. I highly recommend this dealership.
DealerRater Review
- September 09, 2019
Left by Debbie Paciga
Mr. Umair Khan was fantastic ...went out of his way to make it easy and quick. I would recommend West Caldwell Toyota. I was treated with courtesy and consideration. Thanks !!
Google Review
- September 08, 2019
(Translated by Google) best Toyota!(Original)best Toyota !
Google Review
- September 08, 2019
They responded immediately when I made my choice clear.
Google Review
- September 08, 2019
Mr.Krzysztof Zak is honest good sales man. I came to caldwell toyota only because of him.,YOUR SERVICE TEAM IS FANTASTIC. WE LOVE THEM.
Google Review
- September 08, 2019
Good work from Lou as always
Google Review
- September 08, 2019
Friendly service department personnel. Quick and Efficient.
Google Review
- September 08, 2019
Just one week ago I came to the dealership I've met with sales consultant Bernardo Amster.This was my best experience I have ever had in purchasing a new vehicle.I've received unprecedented service from Bernardo.He is extremely knowledgeable, professional and pleasant person.His cultures level and...
Google Review
- September 08, 2019
If you are interested in a Toyota, please go straight to Paul Miller of West Caldwell and ask to see Bernardo Amster. He made leasing a vehicle for my 82 year old mother not only seamless, but a totally enjoyable experience. He has a sharp wit and the patience of a saint. I appreciated the time he...
Google Review
- September 08, 2019
Alan was kind to me from the minute I walked in until I left with my new car! He was personable and easy to talk to, he answered all my questions, made sure I was comfortable while waiting and let me know what was happening every step of the process. I am beyond happy with my brand new 2019 Corolla...
Google Review
- September 08, 2019
Perfect experience. Polite very professional and,, they answer the phones and call back when they tell they will .
Google Review
- September 08, 2019
Very friendly staff. Excellent communication. No issues with any of the work they've done so far.
Google Review
- September 08, 2019
Left by Barbara Beise
They responded immediately when I made my choice clear.
DealerRater Review
- September 07, 2019
Left by Eric
The dealership worked to get me out of the current lease and into a new car at a fair price. Well be back again.
Edmunds.com - Service Review
- September 07, 2019
Left by Jdean
Brandon did a great job helping sort out a costly steering repair with our extended warranty company. Much appreciated!
Google Review
- September 06, 2019
Left by Arlette Hernandez
Google Review
- September 06, 2019
Left by Karen Lattin
DealerRater Review
- September 06, 2019
Left by Ann
I am very pleased with Chris Zak. I talked with him months ago when I was thinking of buying a Rav 4. He was not pushy and then when I decided I wanted a Corolla I went back to him. He was friendly, knowledgeable and helpful.
Cars.com Review
- September 05, 2019
Left by M DeFalco
very pleased with the honesty, integrity, professional and expeditious manner of each and every employee.
Edmunds.com - Sales Review
- September 03, 2019
Left by Chriszak
My experience with my salesman, Chris Zak was very positive, He had sold me my 2010 Camry 10 years ago and I was happy to deal with him again. Customer service with Chris and Paul Miller was excellent. Chris was informative and made me feel comfortable during the stressful process of purchasing a...
Google Review
- September 02, 2019
Left by Karen Kuzmenko
Excellent service. Will return again for my next car.
Google Review
- August 30, 2019
Left by Monique Bean
Google Review
- August 28, 2019
Left by Karina Khabibullina
(Translated by Google) best Toyota!(Original)best Toyota !
Google Review
- August 28, 2019
Left by Karina Khabibullina
best Toyota !
Google Review
- August 28, 2019
Left by Hannah Ruth
Alan was kind to me from the minute I walked in until I left with my new car! He was personable and easy to talk to, he answered all my questions, made sure I was comfortable while waiting and let me know what was happening every step of the process. I am beyond happy with my brand new 2019 Corolla...
Google Review
- August 27, 2019
Left by Mawuli Sablah
Google Review
- August 27, 2019
Left by bob korlishin
Google Review
- August 27, 2019
Left by Vishal Chandiramani
DealerRater Review
- August 27, 2019
Left by Mcaruso
Jim Velsor at Caldwell Toyota was a kind-hearted knowledgeable salesman. He treated you like one of his own. Our overall experience with Jim, Luis, and Frank was a pleasant, easy transaction. They were all trying to make us comfortable and happy with our purchase. We left the dealership with a 2016...
Google Review
- August 26, 2019
Left by W. A. Davis
Google Review
- August 26, 2019
Left by Dennis Bizub
Perfect experience. Polite very professional and,, they answer the phones and call back when they tell they will .
Cars.com Review
- August 24, 2019
Left by Kevin
Jim did an excellent job of explaining features and options
Google Review
- August 23, 2019
Left by Dawn Moynihan
Good work from Lou as always
Google Review
- August 21, 2019
Left by Joshua Zabler
Very friendly staff. Excellent communication. No issues with any of the work they've done so far.
Google Review
- August 21, 2019
Left by shaukat
Mr.Krzysztof Zak is honest good sales man. I came to caldwell toyota only because of him.,YOUR SERVICE TEAM IS FANTASTIC. WE LOVE THEM.
Google Review
- August 20, 2019
Left by Robert D'Alessandro
Google Review
- August 16, 2019
Left by Yury Kagan
Just one week ago I came to the dealership I've met with sales consultant Bernardo Amster.This was my best experience I have ever had in purchasing a new vehicle.I've received unprecedented service from Bernardo.He is extremely knowledgeable, professional and pleasant person.His cultures level and...
DealerRater Review
- August 13, 2019
Left by RKates
This was the easiest car buying experience that I have ever had. The salesperson was knowledgeable and the loan officer was amazing. She even found me a better rate than I had found coming in. Even though the dealership is far from my house, I will do business with you in the future!
Edmunds.com - Service Review
- August 13, 2019
Left by Leased_Corolla
Arriving and leaving from the service appointment is challenging; the parking lot is tight and chaotic. The actual service received was timely and the service technician was respectful and explained all service done and recommended. The restroom - ladies - needs updating overall; the door was stuck...
Google Review
- August 11, 2019
Left by Dawn Goodrich
If you are interested in a Toyota, please go straight to Paul Miller of West Caldwell and ask to see Bernardo Amster. He made leasing a vehicle for my 82 year old mother not only seamless, but a totally enjoyable experience. He has a sharp wit and the patience of a saint. I appreciated the time he...
Edmunds.com - Service Review
- August 11, 2019
Left by Jimmyt
Did a thorough checkup of all systems, provided a fair and accurate estimate and completed work in a timely manner
Google Review
- August 09, 2019
Left by olga traverzo
Google Review
- August 08, 2019
Very good service done in good time
Google Review
- August 08, 2019
Excellent place to purchase a car Awesome customer service!!
Google Review
- August 08, 2019
Car was ready to be delivered on the same day. I bought a 2020 Corolla SE in July 4 promotion. Processing of finance through Toyota Financial Services and completing remaining other paper work was pretty quick. Himanshu Patel was my Sales consultant. Overall a good experience
Google Review
- August 08, 2019
Online team works hard for you to get deal done. Showroom salesman Alan take care of making sure you get delivered a good car.
Google Review
- August 08, 2019
Excellent service. Will return again for my next car.
DealerRater Review
- August 08, 2019
Left by MSU-1977
Bernardo & Lexi made trading in our 2016 Camry and setting us up with a new Camry super easy. This will be our 4th Toyota. John & Sue
DAVID gives 5.0 star review at Paul Miller Toyota of West Caldwell
- August 07, 2019
Left by David L.
Good. However, waiting time is a bit long.
DealerRater Review
- August 07, 2019
Left by hondaman1932
I brought my car in to have the side view mirror replaced. Done quickly and saved about $50.00 over another Toyota dealer's estimate. Nice job!
Google Review
- August 05, 2019
Left by Shadae Hargrave
Google Review
- August 04, 2019
Left by Vahan Nahabedian
Edmunds.com - Service Review
- August 04, 2019
Left by MichaelM
Service rep' all personnel I dealt with were very polite and courteous. All required work was performed and the car was ready at the time promised. No complaints. Good job!
Google Review
- August 03, 2019
Left by shiho nambara
Google Review
- August 03, 2019
Left by Karen Skellington
Excellent service. Will return again for my next car.
DealerRater Review
- August 03, 2019
Left by Cdptoyota
Great experience with Bernardo. Friendly, knowledgeable and honest. Got a great deal on the car I was looking for in a reasonable amount of time.
Google Review
- August 03, 2019
Left by Dan Salomon
Online team works hard for you to get deal done. Showroom salesman Alan take care of making sure you get delivered a good car.
Google Review
- August 03, 2019
Left by Oliver Meder
Cars.com Review
- August 02, 2019
Left by Jean Calderon
I am so happy that Kelly Faber was my sales consultant for this process. She was patient, understanding and did not rush me. Kelly answered all of my questions -some of which I asked more then once. I will surely recommend her to anyone that is interested in a new car. Thanks Kelly for making...
Cars.com Review
- August 02, 2019
Left by Lindsey Gesell
I purchased a new Rav4 from Allen, and it was an easy, stress-free experience. I love the car!
Cars.com Review
- August 01, 2019
Left by Seema J Tepper
I finally received a notice that my 2-year service was about expire, so I took my car in. It's a Toyota. There was nothing wrong with it. So it was serviced as promised which is what I expected. Was it exceptional? I don't think so. Also, my personal radio selection was changed and I needed to ask...
Cars.com Review
- July 31, 2019
Left by AP
Great communication. Service person was very helpful and service procedure took no time to complete.
DealerRater Review
- July 30, 2019
Left by PaulMiller
I will keep short. "Great Job Paul Miller Toyota" My experience at the dealership was great, the personnel have vast knowledge, I appreciated all you did. Many Thanks.
Cars.com Review
- July 29, 2019
Left by Susan
Came to Paul Miller for scheduled maintenance because I was totally dissatisfied with the customer service at Toyota Universe. You exceeded my expectations!!!
Cars.com Review
- July 28, 2019
Left by Laura
excellent service and wonderful treatment by all staff. absolutely 5 stars.
Google Review
- July 27, 2019
Left by James G.Rutkowski
Cars.com Review
- July 25, 2019
Left by Naomi Nieuzytek
Chris Zak, salesperson, and the staff at Paul Miller Toyota are professionals. After test driving 4 vehicles, I decided on a 2016 Toyota Corolla. The vehicle is in perfect condition, low mileage, and very economical~ three must haves. Chris Zak, Jay Yarber, and Francesco Racanti worked together to...
DealerRater Review
- July 25, 2019
Left by pastatei95
On my way to Paul Miller Toyota I pass about 9 Toyota Dealerships where I can service my vechicles. I choose Paul Miller Toyota because of the excellent service I receive from service advisor Jason Harper. He is honest and let's me use coupons to get the best price when it comes to servicing my...
Edmunds.com - Service Review
- July 24, 2019
Left by Charlie
I come in every 5,000 miles for service. This is my dealer and I would not go anyplace else. Service is great, personnel are always courteous, and the atmosphere is comfortable. Unfortunately and fortunately their check revealed a few expensive repairs that needed to be made. They were able to make...
Google Review
- July 24, 2019
Left by Luis Guallpa
FRANCES gives 4.0 star review at Paul Miller Toyota of West Caldwell
- July 21, 2019
Left by Frances L.
wow expensive ! appreciate the free loaner car; Sergio was excellent; price of new key fob was much more ($248 vs ~ 170ish) than quoted by parts dept. by phone prior to service
Facebook - Web Review
- July 21, 2019
Left by Dawn Steckler-Moynihan
I fine prices to be a little on the high side but I guess that's everywhere. I always ask for Lou. He's a great mechanic and work is done promptly.. Overall, it's a great experience because all the parts are available and you know you are being listened to when you have a question.
DealerRater Review
- July 20, 2019
Left by jcpmcrav4
Toyota provides free standard maintenance visits.....NICE. We purchased our 2018 RAV4 in W Caldwell but moved to Manasquan... I could go locally but the staff at Paul Miller W Caldwell couldn't be more professional, personable and accommodating. Why go anywhere else? Clean waiting room w coffee,...
Edmunds.com - Sales Review
- July 19, 2019
Left by Jennifer
Paul Miller Toyota made the car buying experience easy. They got me exactly what I wanted!!!
Google Review
- July 17, 2019
Left by ethiller
GAIL gives 5.0 star review at Paul Miller Toyota of West Caldwell
- July 17, 2019
Left by Gail S.
Edmunds.com - Sales Review
- July 16, 2019
Left by Fred
Met all my expectations with fast, friendly and professional service.
Google Review
- July 14, 2019
Left by ethiller .
Cars.com Review
- July 14, 2019
Left by Rocco salomone
It was a great pleasure to by a car there Bernard was awesome and I will go back ...and the service and parts department was great....
Cars.com Review
- July 14, 2019
Left by Mike Campanella
John Brock should be the bar that all service advisors should strive to be . He goes above and beyond and really cares about your customer experience.
OLATUNDE gives 4.5 star review at Paul Miller Toyota of West Caldwell
- July 13, 2019
Left by Olatunde K.
Regular Service
Google Review
- July 11, 2019
Left by Fuad Dahan
Google Review
- July 11, 2019
Left by HARSHA U
Car was ready to be delivered on the same day. I bought a 2020 Corolla SE in July 4 promotion. Processing of finance through Toyota Financial Services and completing remaining other paper work was pretty quick. Himanshu Patel was my Sales consultant. Overall a good experience
Cars.com Review
- July 11, 2019
Left by M. Ernst
Friendly, informative and helpful representatives. Took time to explain exactly what was done and what will need to be done in the future. Answered all my questions.
DealerRater Review
- July 11, 2019
Left by Maggie gilchrist
My sales person Bernardo Amster was very friendly and knowledgeable has was very patient with me .he answer all my question he helped pick the right car for me
DealerRater Review
- July 11, 2019
Left by Mosun
The service was very prompt and the handling of my car was very professional. Would recommend this place for service and purchase of both used and new vehicles
Google Review
- July 11, 2019
Left by Ernie Sapalasan
DealerRater Review
- July 10, 2019
Left by Buyer
Nice selection, good lot presentation. Most impressed by Bernardo Amster who is knowledgeable, friendly, patient, and wasn't overbearing in helping me make my decision.
DealerRater Review
- July 10, 2019
Left by TiTi123
This is my second RAV4. the car is very dependable and nice size. I have been a customer of Caldwell Toyota since 2003. Love my RAV4.
Google Review
- July 08, 2019
I like Caldwell Toyota! It is a honest service.
Google Review
- July 08, 2019
Had a wonderful experience working with Alan.
Google Review
- July 08, 2019
Everyone was very helpful and they listened to our needs and concerns. Alan was really nice and genuine - we wanted to work with him from the beginning. He drove through Manhattan traffic for 6 hours to bring our car back! Thanks Alan, Sam, Lexy!
Google Review
- July 08, 2019
The service agent was informative and respectful during the service. He explained what was done and what will most likely need to be done to my Camry in the future. He estimated the time and was right on target! I would recommend this dealership in West Caldwell to everyone!
Google Review
- July 08, 2019
We had an incident that occurred with my aunts car right in front of the dealership, which ironically occurred as my RAV4 was being serviced. Service manager Chris and his team were quick to respond to the middle of the street to see what they could do to help after seeing what had occurred. Despite...
Google Review
- July 08, 2019
My yearly maintenance appointments are pleasant. Staff is always courteous and friendly; waiting lounge is very clean, comfortable and drinks are available/provided - coffee and bottled water (refrigerated).
Google Review
- July 08, 2019
Very friendly and knowledgeable staff. Service department is also great.
Google Review
- July 08, 2019
Good service. Truly nice sales associate.
Google Review
- July 08, 2019
Everything was great, friendly staff, I was looking for 2016 Toyota Camry that I found it on website, by the time I get there car was sold. Bummer!!!
Google Review
- July 08, 2019
Very pleased with the service and ease of making appointments.
Google Review
- July 08, 2019
Left by Robert Wiggins
Very pleased with the service and ease of making appointments.
Google Review
- July 06, 2019
Left by Michael Hangge
We had an incident that occurred with my aunts car right in front of the dealership, which ironically occurred as my RAV4 was being serviced. Service manager Chris and his team were quick to respond to the middle of the street to see what they could do to help after seeing what had occurred. Despite...
Google Review
- July 05, 2019
Left by Jane Lohmann
Google Review
- July 04, 2019
Left by Denyse Edge
The service agent was informative and respectful during the service. He explained what was done and what will most likely need to be done to my Camry in the future. He estimated the time and was right on target! I would recommend this dealership in West Caldwell to everyone!
Google Review
- July 04, 2019
Left by Jai Ganesh
Google Review
- July 03, 2019
Left by Ellen Lichtenstein
Good service. Truly nice sales associate.
Google Review
- July 03, 2019
Left by Joyce H. Kim
Everyone was very helpful and they listened to our needs and concerns. Alan was really nice and genuine - we wanted to work with him from the beginning. He drove through Manhattan traffic for 6 hours to bring our car back! Thanks Alan, Sam, Lexy!
DealerRater Review
- July 03, 2019
Left by Leaser2019
I would only recommend the service department at this dealership. Sales are ok. Finance is shady. Didnt include gap insurance in my quote. It was an extra.
Google Review
- July 03, 2019
Left by lucia tan
Google Review
- July 03, 2019
Left by Vivian Tung
I like Caldwell Toyota! It is a honest service.
Facebook - Web Review
- July 03, 2019
Left by Carol Yablonicky Sokol
service is great very friendly
Cars.com Review
- July 03, 2019
Left by Riya Mehta
Very great service! Completely understanding and helpful!
Google Review
- July 03, 2019
Left by Thomas Taber
Facebook - Web Review
- June 29, 2019
Left by Warner Rodriguez
buenos precios servicio amable
Google Review
- June 28, 2019
Left by Kunal Thorat
Cars.com Review
- June 28, 2019
Left by Dilip c Ghia
We were very pleased with your staff , and service was very good.
Google Review
- June 25, 2019
Left by Rick Rojas
DealerRater Review
- June 25, 2019
Left by DonnaMarie
I have been going to this dealership for 15 years. My experience always goes smoothly. The environment is very professional but comfortable as if I am sitting down with family. My sales person Jim Velsor is very knowledgeable about all Toyota's cars and takes care of me providing excellent...
Google Review
- June 24, 2019
Left by Edith Martin
My yearly maintenance appointments are pleasant. Staff is always courteous and friendly; waiting lounge is very clean, comfortable and drinks are available/provided - coffee and bottled water (refrigerated).
DealerRater Review
- June 20, 2019
Left by CorinneL
In 2011 I was looking for a new vehicle. After a trip to Toyota, the experience turned me off and I purchased an Audi from the Paul Miller dealership. That being such a wonderful experience, I returned to Toyota, knowing it was now a Paul Miller dealership. The entire process of buying a car was so...
DealerRater Review
- June 20, 2019
Left by demon
the service adviser john brock explained what would be done and gave me a time quote as well as how much it would cost .. I was very pleased with the work preformed and cost .. he was vry friendly and knowledgeable
Cars.com Review
- June 20, 2019
Left by Jim O'C
Appointment arranged by Chris, John assisted exceptionally with the actual discussion and presentation of the rules/regs regarding the check up process, easy to understand with great communicative skills - service dept while anonymous did a speedy job. In and out in under an hour - exceptional!
Google Review
- June 19, 2019
Left by Chung Park
Everything was great, friendly staff, I was looking for 2016 Toyota Camry that I found it on website, by the time I get there car was sold. Bummer!!!
Google Review
- June 19, 2019
Left by A Google User
Everything was great, friendly staff, I was looking for 2016 Toyota Camry that I found it on website, by the time I get there car was sold. Bummer!!!
Google Review
- June 19, 2019
Left by Bruce Yeutter
Cars.com Review
- June 19, 2019
Left by Steven Jay
Your service rep, Mr. John Block was a pleasure dealing with.He handled the maintenance to my My 2018 Toyota Camry and a recall that came from the manufacturer. He assured me there would be no problem with the recall xxx far as i would notice anything. He also arranged to have me driven home while...
Google Review
- June 19, 2019
Left by Jonathan Stein
Very friendly and knowledgeable staff. Service department is also great.
Cars.com Review
- June 19, 2019
Left by Matthew Reid
Sam and Kelly are excellent. Easy to work with and the finance guy super good guy. Would and will recommend and come back.
DealerRater Review
- June 17, 2019
Left by smarino9
It was a great experience. Sales and finance team were friendly and knowledgeable. I would definitely recommend Paul Miller Toyota to anyone looking to buy a car.
DealerRater Review
- June 17, 2019
Left by John
My wife and I purchased a 2015 RAV4 and were treated great by the dealership. I already had experience with the dealership on a '96 Avalon. The service dept always did a great job and communicated the service needs and any problems that I was experiencing with that vehicle. The RAV4 has been...
Cars.com Review
- June 17, 2019
Left by Mike
I had brought my vehicle in for servicing. The service department was highly courteous and friendly and were very straightforward when I it came to diagnostics and pricing. The technicians/mechanics are highly knowledgeable and professional at what they do and offer nothing but these best. Would...
Facebook - Web Review
- June 16, 2019
Left by Nick Sauter
I bought my 2013 RAV4 at this dealership.. The service department has been outstanding for the last 65000 miles.
Cars.com Review
- June 15, 2019
Left by GEORGE and SUSAN SKALSKY BALES
No complaints. Service was on time and very well explained.
Google Review
- June 14, 2019
Left by John Egan
Facebook - Web Review
- June 14, 2019
Left by Edgardo Aponte
porque Toyota es clase y mas
Google Review
- June 13, 2019
Left by Susan Bartol
Had a wonderful experience working with Alan.
DealerRater Review
- June 12, 2019
Left by Lincoln1
I made an appointment with Chris Zak I got the price I asked for They did not change faces on me, I didnt have to speak to anybody else Chris did negotiate the financial terms of my lease as well as the insurance for my rims and tires at my agreeable price I Got out of the dealership in less than...
DealerRater Review
- June 11, 2019
Left by Diap
This was my best car buying experience ever. Jim was very friendly and helpful and non judgemental to a person with " not so perfect" credit. He went above and beyond to make sure I walked out with the car I wanted. He is very knowledgeable about the features and everything that the Rav 4 had to offer.
DealerRater Review
- June 10, 2019
Left by sirrob9
From appointment scheduling, to changing the time, to arriving, and time there, was a fast and exceptional service experience. Would definitely recommend to others as well.
Google Review
- June 08, 2019
Always friendly and efficient
Google Review
- June 08, 2019
My husband and I went in there with only intentions of looking and getting numbers. We walked out with the car we wanted at the price we wanted! Their service towards us was more then we could ask for. All their employees were so nice and friendly. Stanley and Luis both worked with us to make it...
Google Review
- June 08, 2019
I bought a used 2013 Toyota sienna some were else and I notice it had a couple recalls so I called schedule a appointment fun and easy I love there costumer service. Toyota universe is 2 blocks from me I did not even bother calling them,the place to go is here thank u for the excellent service
Google Review
- June 08, 2019
Lexi and Kelly made my car buying experience wonderful! They are great, efficient, and organized. I highly recommend Kelly if you are looking for a new or pre owned car.
Google Review
- June 08, 2019
Once again, my car was serviced with the utmost care and ready sooner than expected. Always happy with this dealership, and if I didn't love my Cammy as much as I do, I'd trade her in for a new one.
Google Review
- June 08, 2019
Very efficient and good service. The salesperson was patient in providing all details and showing us everything in the store.
Google Review
- June 08, 2019
Always quick and easy! Great service department. They go the extra mile!
Google Review
- June 08, 2019
Great sellers, great dealer and the best services ever. Thank you Paul Miller Toyota.
Cars.com Review
- June 08, 2019
Left by Kata Janjic
People are very friendly and accommodating. The entire team is friendly and professional. Excellent Service.
Google Review
- June 08, 2019
Left by Andrea Schmidt
Lexi and Kelly made my car buying experience wonderful! They are great, efficient, and organized. I highly recommend Kelly if you are looking for a new or pre owned car.
DealerRater Review
- June 08, 2019
Left by Stephen#1
It was a very positive experience. I have been leasing cars for many years and this was the easiest and best experience at an auto dealership. Congrats to the entire staff that helped me.
Google Review
- June 07, 2019
Left by hitesh shah
Cars.com Review
- June 07, 2019
Left by Badia Peterson
Jim was great, he was very comforting and made the overall experience excellent.
Google Review
- June 05, 2019
Left by T L
They treated my old 1998 Corolla the way it should be treated... with RESPECT.
Google Review
- June 05, 2019
Left by Ashuwin Vaidya
Very efficient and good service. The salesperson was patient in providing all details and showing us everything in the store.
Cars.com Review
- June 05, 2019
Left by Sheila
Great, caught a couple of problems with the inspection. Replaced and repaired. Car runs fine!
Google Review
- June 03, 2019
Left by Tim Laranza
They treated my old 1998 Corolla the way it should be treated... with RESPECT.
DealerRater Review
- June 03, 2019
Left by patj
Sergio kept me informed throughout my repair, updating me on a daily basis. He was professional, courteous, and considerate during what could have been a very frustrating process.
DealerRater Review
- June 03, 2019
Left by Georgeann
Bernardo was very helpful and made purchasing a car a wonderful experience! He went above and beyond as far as taking care of a customer.
Facebook - Web Review
- June 03, 2019
Left by Jeff Becker
Have bought multiple vehicles there, several with Kamel, who is always super helpful. Low stress, flexible, felt good about purchase.
Edmunds.com - Service Review
- June 03, 2019
Left by CArroyo
I had the pleasure of dealing with Service Advisor Mr. John Brock. He took his time to explain everything that had to do with my truck's issue and my warrantee. Furthermore he had the loaner washed and ready to go. I've owned Toyotas since I was 21 and will continue to do so because of there...
Google Review
- June 02, 2019
Left by Ernst Dufrene
Google Review
- June 01, 2019
Left by Michael Reilly
Always quick and easy! Great service department. They go the extra mile!
Cars.com Review
- June 01, 2019
Left by Belinda McBride
Awesome car shopping experience. Great customer service!
Cars.com Review
- May 31, 2019
Left by barbara
1st service on new car. in and out in under an hour. everyone was polite and helpful
Google Review
- May 31, 2019
Left by Ann Sundius-Rose
Always friendly and efficient
Google Review
- May 30, 2019
Left by David Strobolakos
Google Review
- May 30, 2019
Left by Luis Alvarado
I bought a used 2013 Toyota sienna some were else and I notice it had a couple recalls so I called schedule a appointment fun and easy I love there costumer service. Toyota universe is 2 blocks from me I did not even bother calling them,the place to go is here thank u for the excellent service
Google Review
- May 30, 2019
Left by Joanie B
Once again, my car was serviced with the utmost care and ready sooner than expected. Always happy with this dealership, and if I didn't love my Cammy as much as I do, I'd trade her in for a new one.
Cars.com Review
- May 29, 2019
Left by Nancy Doto
The experience of buying a car is usually daunting, however Bernardo made me feel comfortable. He was knowledgeable and answered my concerns.
DealerRater Review
- May 29, 2019
Left by Hybrid lover
Alan spent a lot of time with me to insure that I got the perfect vehicle. He was clear about options and I live my new car.
Google Review
- May 29, 2019
Left by Tracey Espinosa
My husband and I went in there with only intentions of looking and getting numbers. We walked out with the car we wanted at the price we wanted! Their service towards us was more then we could ask for. All their employees were so nice and friendly. Stanley and Luis both worked with us to make it...
Google Review
- May 27, 2019
Left by Robynne Kratchman
DealerRater Review
- May 22, 2019
Left by car guy
they are very friendly, welcoming. Umair khan in sales is awesme. He knew the car models. Knew what he was talking about. He made the car purchase effortless.
Google Review
- May 21, 2019
Left by Maureen Calello
Google Review
- May 20, 2019
Left by falcon gutters
Great sellers, great dealer and the best services ever. Thank you Paul Miller Toyota.
DealerRater Review
- May 20, 2019
Left by rater-girl
The team is always on time and super friendly and helpful. It's a way better experience than when I was with Crestmont Toyota in Pompton Plains. Great job guys!!
DealerRater Review
- May 19, 2019
Left by RobD
I went in for my 10.000 mi service. My appointment was for 9 am, I was greeted by a service rep who was very nice. He did what paper work had to be done and told me it would be about an hour. Looking at the new cars having a cup of coffee the time flew, was out of there in almost exactly 1 hour....
Google Review
- May 17, 2019
Left by David Zhang
Google Review
- May 17, 2019
Left by Beth Jenis
Cars.com Review
- May 16, 2019
Left by Bruce Freitag
I had a minor service check up (65,000 miles). The Service Department had me out in 45 minutes. Really appreciated the speedy service.
Cars.com Review
- May 16, 2019
Left by Frederick Stephenson
John Brock always takes such good care of me when I bring my vehicle in for service. He truly cares about me and he makes me feel valued as a customer. I completely trust him and I am grateful for his guidance and expertise. -Frederick Stephenson
Google Review
- May 15, 2019
Left by Sam Y.
Edmunds.com - Service Review
- May 15, 2019
Left by Bette
My car was serviced quickly and I was on my way in just under an hour.
Cars.com Review
- May 15, 2019
Left by Craig Schadt
From the time I purchased my vehicle from Paul Miller Toyota I have dealt with Jason from service two times. Jason has been exceptional in terms of courtesy, thoroughness, quality of dealings and excellent business professional all the way around. Because of people like Jason I will continue to buy...
Edmunds.com - Service Review
- May 15, 2019
Left by s
Friendly and Efficient.
Edmunds.com - Sales Review
- May 14, 2019
Left by FrankRusso
The internet sales person (Kathy) was terrific and Alan the Sales Rep was great. They both took a genuine interest in my needs for my family. They explained everything and went the extra distance to communicate with me along the way. Llia P (Finance Mgr.) was very direct and explained all the...
Edmunds.com - Service Review
- May 13, 2019
Left by Chuck
On time and as promised. Identified and fixed a small problem, and did 2 year maintenance, in 45 mins.
DealerRater Review
- May 09, 2019
Left by Danpri
Honest dealership. Got an internet price and confirmed on phone with Cathy Telep. Came in and every thing we had agreed to on the phone they honored without bait and switch or nickeling and diming me.
Google Review
- May 09, 2019
Left by Jocelyn Chee
Google Review
- May 08, 2019
Always good to have my Toyota service a tHe dealer I bought it from.
Google Review
- May 08, 2019
I was pleasantly surprised with the friendly and informative staff members at Paul Miller Toyota. My salesman, Kamel Hamzaoui was very pleasant and professional. He provided a relaxed and stress free sales experience. Also, General Manager, Luis Gonzalez and Finance Manager, Illia Pilmenstein were...
Google Review
- May 08, 2019
The best experience hands down. They will get you the vehicle you are looking for at the price too. Go see Ian, you will not be disappointed. I love my Toyota Highlander hybrid!
Google Review
- May 08, 2019
Very personable staff. Fast and professional
Google Review
- May 08, 2019
From the entrance to the return great communication and customer service
Google Review
- May 08, 2019
Top notch experience! From the salesman to the finance office, the staff was helpful and professional. Our salesmen, Bernard, didnt waste our time, didnt hover, and wasnt pushy! He gave my husband and I plenty of opportunities to talk amongst ourselves to discuss our options. When it came to...
Google Review
- May 08, 2019
We happened to stop in while looking for a new vehicle. The salesman and financing person were sincere, helpful and explained all of the options available. I have never had such a positive experience buying a car! This was handled efficiently by the staff and we were done fairly quickly. Omar and...
Google Review
- May 08, 2019
This was the best and easiest vehicle purchase I have ever had. Frank is a wizard in financing and makes purchasing process clear and concise. Kim was very helpful in sales and sales manager Melvin was extremely helpful and communicative which was perfect as I was purchasing this car from out of...
Google Review
- May 08, 2019
The sales manager Luis and Jayson the service manager are outstanding. They were very polite and understanding. They took care of my problem right away with no opposition. It was lunch time and my sons were hungry. Jayson offered us,that his employee would get us lunch while we were waiting . What...
Google Review
- May 08, 2019
Great experience at Paul Miller Toyota. Kudos to Jim V, our salesperson. He is very knowledgeable, professional and kind. Quick turnaround on getting our license plates as well! Thanks for a great buying experience!
Google Review
- May 08, 2019
Excellent service and no nonsense sales. Had a great experience helping my elder daughter buy a RAV4 and went back a week later to buy my younger daughter a corolla. Both purchases were easy and fair.
Google Review
- May 08, 2019
Chris took care of me! I have been going there for years and years! Had maintenance done! Chris took care of me! He was fantabulous! He lowered the price on my maintenance. A great deal and I was very greatful! Told the boss how wonderful he is! Great coffee there!
Google Review
- May 08, 2019
My husband & I purchased a Mazda Cx9 from here a few weeks ago. Jesus was really down to earth & helpful... We (including the kids) love our new ride! Thank you!
Google Review
- May 08, 2019
I bought a car from this dealership through their website. As I live in a different state, the whole process was done and completed by phone, email, and express carriers. As a "remote buyer", I am perfectly satisfied with their services, particularly with assistance from Jay Yarber, Chris Zak, and...
Edmunds.com - Service Review
- May 08, 2019
Left by senseitran
Paul Miller did everything by the book and took care of my Toyota Rav4's first 5,000 mile service just right. Everybody was very professional and service was exceptional.
Google Review
- May 08, 2019
Left by Jayne Merlo
Top notch experience! From the salesman to the finance office, the staff was helpful and professional. Our salesmen, Bernard, didnt waste our time, didnt hover, and wasnt pushy! He gave my husband and I plenty of opportunities to talk amongst ourselves to discuss our options. When it came to...
DealerRater Review
- May 08, 2019
Left by Judy
The tech who handled my service visit was friendly and informative and got the job done in a short amount of time. He was also nice enough to change the channel in the waiting room so we didnt have to see the same infomercial over and over and over again
Yelp Review
- May 07, 2019
Left by Lisa L.
Had a great experience buying a RAV4 from Chris Zak. All of my questions were answered and the sale was thorough. Documents came on time and Chris zak took time to show me all the vehicle features after purchase and explain things in detail. My car is running great and couldn't be happier about my...
DealerRater Review
- May 07, 2019
Left by M1907
Buying a car was a nightmare for me before. Spending all day and headache. Frank Nitti at Sales Department changed my opinion. Excellent sales person.
DealerRater Review
- May 07, 2019
Left by CamaySusan
Everything was excellent in the process.. Chris was wonderful.and knowledgeable. Love the car..It drives like a dream. Chris explained details wonderfully to me.
DealerRater Review
- May 06, 2019
Left by joeyd
My experience at Paul Miller Toyota was excellent. This was my third time leasing - a total of 7 vehicles. The sales person, Chris Zak, is what drive me back. He is thorough, fair and provides great service.
Google Review
- May 05, 2019
Left by Cee Vee
Great experience at Paul Miller Toyota. Kudos to Jim V, our salesperson. He is very knowledgeable, professional and kind. Quick turnaround on getting our license plates as well! Thanks for a great buying experience!
Google Review
- May 05, 2019
Left by James Kim
Google Review
- May 05, 2019
Left by Renard Fiscus
Always good to have my Toyota service a tHe dealer I bought it from.
Cars.com Review
- May 05, 2019
Left by Henry Bloom
My sales consultant Stanley was knowledgeable and helpful and made the process easy. I bought a new 2019 Camry Hybrid and I'm very happy with it.
Google Review
- May 05, 2019
Left by Julie Kayzerman
DealerRater Review
- May 05, 2019
Left by Gus
Service was fast counter man was friendly. Customers in wating area where friendiy and talkative that day. Good atmosphere in lounge also liked the free coffee.
Google Review
- May 02, 2019
Left by Ariel Byrne
We happened to stop in while looking for a new vehicle. The salesman and financing person were sincere, helpful and explained all of the options available. I have never had such a positive experience buying a car! This was handled efficiently by the staff and we were done fairly quickly. Omar and...
DealerRater Review
- April 30, 2019
Left by DIDEE50
the listen when I explained about my issues I did not receive car mat for car when purchased I been writing & called Toyota on several occasions with no results on this matter I brought plastic mats for the winter weather Thank you
Edmunds.com - Service Review
- April 30, 2019
Left by Eileen
the staff was friendly and efficient.
Google Review
- April 29, 2019
Left by Lisa Libby
Google Review
- April 28, 2019
Left by Curt Campbell
The sales manager Luis and Jayson the service manager are outstanding. They were very polite and understanding. They took care of my problem right away with no opposition. It was lunch time and my sons were hungry. Jayson offered us,that his employee would get us lunch while we were waiting . What...
Cars.com Review
- April 28, 2019
Left by Latisha Eure
GM It started with Sergio excellent customer service skills. He spoke highly of the car salesmen which made feel comfortable enough to sit down with Allen. Allen also excellent customer service skills. He had patience he listened we laughed and he made the deal happen with all my requests. Sammy...
DealerRater Review
- April 27, 2019
Left by Greg
My experience withe Paul Miller Toyota was very good. I purchased my car from them because they were very professional and honest. Steven the sales person was a very professional and friendly person to work with. Ed the manager gave me a fair trade value for my old car and a sold me a new car at a...
Edmunds.com - Service Review
- April 26, 2019
Left by sequoia2015-
I was traveling to NJ from Virginia. My windshield wiper broke and I wasn't sure that I could fix it myself. I called your dealership and was advised to come right in. John Brock was exceptional! He had my car fixed and I was on my way in no time. I may schedule my maintenance to coincide with my...
Google Review
- April 26, 2019
Left by G Duran
Cars.com Review
- April 25, 2019
Left by margaret norgard
Last week I purchased a 2017 new Toyota Avalon.On the first Day I visit the Show Room only to require about a Car. The Consultant Chris Zak accompanied my Friend and me to the Parking Lot where He showed us several Vehicles.and explained there Features.Throughout this Time Mr Zak was friendly...
Google Review
- April 25, 2019
Left by Bunmy Adeeko
Cars.com Review
- April 25, 2019
Left by Marilyn
John explained all that was necessary to repair my car. He was very through
DealerRater Review
- April 23, 2019
Left by jillmc
This is my 3rd lease from Toyota -first was Caldwell and the next two were Paul Miller. Krzy was my salesman for the past two leases. I enjoy working with him. He is very thorough and makes sure everything goes smoothly. He is honest and tries to do the best for his customers.
Google Review
- April 23, 2019
Left by Ciresi Jerred
Google Review
- April 23, 2019
Left by James Fox
From the entrance to the return great communication and customer service
Google Review
- April 22, 2019
Left by Emily Filardo
Cars.com Review
- April 22, 2019
Left by Jo Anne
LJ (aka Joe) provided great customer service, he is knowledgeable, and answered all my questions in a kind and friendly manner. In today's world it is hard to find good customer service, I found it here. I was in and out of the dealership in less than 45 minutes which provided ample time to...
Google Review
- April 22, 2019
Left by Gail R. James
I was pleasantly surprised with the friendly and informative staff members at Paul Miller Toyota. My salesman, Kamel Hamzaoui was very pleasant and professional. He provided a relaxed and stress free sales experience. Also, General Manager, Luis Gonzalez and Finance Manager, Illia Pilmenstein were...
DealerRater Review
- April 22, 2019
Left by Gira53
Came in to look at a new RAV4, I had the pleasure of being helped by Chris. He was very professional and friendly.. he answered all my questions and concerns. Id highly recommend Chris and Paul Miller Toyota to purchase your next Toyota.
Cars.com Review
- April 22, 2019
Left by Deirdre Tevlin
The Staff at Toyota of West Caldwell is just so wonderful every time I come in for a service. They explain everything and go the extra mile to make you feel comfortable.
Google Review
- April 21, 2019
Left by Mary Anne Metzger
Very personable staff. Fast and professional
DealerRater Review
- April 20, 2019
Left by Taco
After negotiating with other dealers, Paul Miller was by far the easiest to negotiate as well as receiving the best price. They kept their word on the price of the new vehicle as well as giving top dollar for trade in. No hidden fees, or bait and switch like some other dealerships.
DealerRater Review
- April 20, 2019
Left by Janney186
This dealership Joe LJ Cultrara. . LJ always is professional & helps me with whatever my car needs. Guides you & always always gets the best $$ deal. Thanks
Google Review
- April 20, 2019
Left by Randi Wurzberg
Chris took care of me! I have been going there for years and years! Had maintenance done! Chris took care of me! He was fantabulous! He lowered the price on my maintenance. A great deal and I was very greatful! Told the boss how wonderful he is! Great coffee there!
Google Review
- April 19, 2019
Left by Ahmad Safavy
I bought a car from this dealership through their website. As I live in a different state, the whole process was done and completed by phone, email, and express carriers. As a "remote buyer", I am perfectly satisfied with their services, particularly with assistance from Jay Yarber, Chris Zak, and...
Google Review
- April 19, 2019
Left by Betty Walker
My husband & I purchased a Mazda Cx9 from here a few weeks ago. Jesus was really down to earth & helpful... We (including the kids) love our new ride! Thank you!
Google Review
- April 17, 2019
Left by Zorina Lisle
Google Review
- April 17, 2019
Left by Sherri Tavares
Edmunds.com - Service Review
- April 17, 2019
Left by Giri
The mechanic talked to us in detail before doing his work Tire has totally damaged, with some damage to the rim hitting a large pot hole on Rt 287. The rim was repaired a new tire was installed , wheel alignment was done. Very reasonable price. He made good recommendations.
Google Review
- April 16, 2019
Left by Paul Byrne
Excellent service and no nonsense sales. Had a great experience helping my elder daughter buy a RAV4 and went back a week later to buy my younger daughter a corolla. Both purchases were easy and fair.
Google Review
- April 16, 2019
Left by samantha cruz
Google Review
- April 16, 2019
Left by Andrea Tramontana
DealerRater Review
- April 15, 2019
Left by amyg
My service was very prompt and friendly. I was able to wait in the waiting room and work and relax while I waited. The wait was not long at all and I waited the time they told me it would be. Thank you to LJ and Jim Velsor. Amy
Google Review
- April 15, 2019
Left by Ping Lu
Google Review
- April 14, 2019
Left by Eric Carnes
This was the best and easiest vehicle purchase I have ever had. Frank is a wizard in financing and makes purchasing process clear and concise. Kim was very helpful in sales and sales manager Melvin was extremely helpful and communicative which was perfect as I was purchasing this car from out of...
DealerRater Review
- April 14, 2019
Left by Jscenic
Chris made sure we received the exact options we wanted in a car and gave us a very fair price. I would recommend all my family to purchase a car there!
Edmunds.com - Service Review
- April 13, 2019
Left by Krissy
Took my Rav-4 in for 5,000 miles service appointment. Service rep was friendly and personable, I was checked in right away and he was very thorough in checking for any recalls while I was there. My wait time was less than expected, and I was very satiified with my experience.
Google Review
- April 13, 2019
Left by Andy Weinstein
DealerRater Review
- April 13, 2019
Left by PaulWillis56
My salesman Frank Nitti and the used car manager Ed were awesome!!! Ive been with Toyota since 2007 and I will definitely be back in the future.
Edmunds.com - Sales Review
- April 12, 2019
Left by Nk
They were very nice and helpful Very friendly people I will highly recommend them to anyone looking to buy a good car.
Cars.com Review
- April 12, 2019
Left by Suzanne
Joe, my service advisor was fantastic! He was friendly, helpful, informative and incredibly professional. I mentioned I needed to leave by a certain time to pick up my daughter. When service was done ( in the time he stated it would be) and completely reviewing service and future service needed, he...
DealerRater Review
- April 11, 2019
Left by GYW
Service at Paul Miller Toyota has been very good for me. Unlike other dealers, they do not try to make you do a lot of early or unnecessary service items. The service is also very timely, and the waiting rooms not too crowded and comfortable. I would have given five stars except for the fact that...
DealerRater Review
- April 11, 2019
Left by Lexip
I went in for my routine maintenance and Jason discovered that my vehicle was due for a recall. Both services were completed on the spot and I was out of there in an hour! Super smooth process and thorough explanation of the services being performed.
Google Review
- April 08, 2019
Left by Dorothy Douge
Google Review
- April 08, 2019
Awesome staff
Google Review
- April 08, 2019
They were really nice! :)
Google Review
- April 08, 2019
The team at Paul Miller Toyota is always professional. They do their best to minimize wait time, and I'm always out ahead of schedule.
Google Review
- April 08, 2019
Lexi Peluso, and Luis were very professional, and excellent customer skills. I am extremely happy with my Camry SE
Google Review
- April 08, 2019
My favorite dealership
Google Review
- April 08, 2019
I was directed to this dealer via a pre-approval from my bank. Initially I was very partial to the brand and unsure if I actually was going to purchase a vehicle. I had some interest in the CHR XLE in black. I did some research and it was one of a few on my short list. Nonetheless I walk in and I am...
Google Review
- April 08, 2019
Quick and thorough, Chris at customer service took care of all my needs!
Google Review
- April 08, 2019
LJ was awesome... helped my experience go quick and with no issues
Google Review
- April 08, 2019
First time buying a car and thanks to Jesus and Luis we got our Rav4, they helped us a lot , I would definitely recommend this dealer , great people and great service .. Karen Portillo.
Google Review
- April 08, 2019
Love the place and showroom staffs were really nice and helpful
Google Review
- April 08, 2019
Thank you Rob Rago, for your excellent heart felt customer service support! It was Truthfully a pleasant experience having the red carpet treatment! I'm now driving the car that I desired to drive! Thank you llia Pilmenstein for your impecable finance skills and personable customer service...
Google Review
- April 08, 2019
I just bought a car from paul miller. The buy processing, negotiating, basically everything was very easy and we got a great deal for a great car
Google Review
- April 08, 2019
My car was serviced while I waited. Efficient, friendly service.
Google Review
- April 08, 2019
5K mile service. Great experience, great service
Google Review
- April 08, 2019
Kelly, Jay and the rest of the team did an Amazing job!!!
Google Review
- April 08, 2019
Their polite persistence in persuading us to visit them is admirable and sets a nice scene for the business. Showroom is okay although looks a little small, but what makes good there is that they've plenty of cars in stock that are just very short walk away. The staff is professional and really...
Google Review
- April 08, 2019
First purchase from Paul Miller Toyota and it went very smoothly! The staff were fantastic and knowledgeable. I worked with Alan and Luis who were patient, courteous, and helped me find the right car for me. I will definitely be coming back here to buy my next car!
Google Review
- April 08, 2019
Great customer service. I enjoy the fact they offer drop off and pick up if you dont have a ride to and from the shop once your vehicle is being serviced. Always ask for the discount. Check your vehicle before leaving the shop to ensure everything was put back in its place.
Google Review
- April 08, 2019
Had a great experience with Chris and the entire team. They went above and beyond to ensure we had a smooth car buying experience.
Google Review
- April 08, 2019
Ive been a loyal customer to this particular location for one reason: Its staff. The people that work here are incredibly friendly and super transparent and genuinely care about their customers. My most recent visit was on 3/14/19 for a routine oil change and the 2 gentlemen that helped me were LJ...
Google Review
- April 08, 2019
From the moment I arrived I felt very well taken care of. The service process was fast and free of charge.
Google Review
- April 08, 2019
After having a horrible experience at another Toyota dealer I decided to give Paul Miller a try. I was blown away by the professionalism and service I received from Himanshu, Melvin and Lexi. They were honest and transparent the whole way through, got me the exact car I wanted in record time!
Google Review
- April 08, 2019
Had a very detailed purchase, I really liked the attention and advice given while purchasing a vehicle. Excellent customer service.
DealerRater Review
- April 08, 2019
Left by Sam123
Chris, Sam,and Frank were very helpful throughout the whole process and made one feel very comfortable. Definitely a smooth experience overall. It is good to deal with knowledgeable people.
Facebook - Web Review
- April 08, 2019
Left by Martin Sweeney
service advisor EJ was a pleasure to work with!
Google Review
- April 07, 2019
Left by Lizhong Chen
Google Review
- April 07, 2019
Left by Rachelle Barth
My car was serviced while I waited. Efficient, friendly service.
DealerRater Review
- April 07, 2019
Left by ppair
My service appointment was great. They always get you in and out quickly. They offer you coffee and plenty of space to wait and do work while you're waiting. They go over all the details of your service and explain recommendations without any pressure.
Facebook - Web Review
- April 07, 2019
Left by Frank Shapiro
Salesman and showroom manager were terrific and I unexpectedly purchased a Highlander on the spot at a very good price.
DealerRater Review
- April 06, 2019
Left by Ginny
Both Bob in parts and LJ in service were friendly and professional. I needed to find a dealer close by because of a tire issue and they fit me in, and handled the issue in a reasonable amount of time.
DealerRater Review
- April 06, 2019
Left by Clare7c
My service appointment was handled in a very professional and pleasant manner. I was greeted at the door at 7:25 a.m. and was dealt with immediately. I was told what work would be done and how much it would cost and that is exactly what happened. The work was done in one hour and my car was...
Google Review
- April 06, 2019
Left by Dayanna Curioso
Google Review
- April 06, 2019
Left by Josh McEvoy
After having a horrible experience at another Toyota dealer I decided to give Paul Miller a try. I was blown away by the professionalism and service I received from Himanshu, Melvin and Lexi. They were honest and transparent the whole way through, got me the exact car I wanted in record time!
Facebook - Web Review
- April 06, 2019
Left by Debbie Horowitz Salanon
We came here a few weeks ago, at a very early stage in our car buying process. The very knowledgeable salesperson, Jim, totally understood this, but still took the time to show us the vehicle, answer our many questions, and take us on a long test drive. If we do end up buying that kind of vehicle,...
Google Review
- April 05, 2019
Left by Anuj Tyagi
The great car buying experience I'd have! Amazing experience to deal with the used car sales manager "Ed Habasi" and salesperson "Himanshu". Staff were very friendly and very helpful. I felt no added pressure throughout the whole deal! Extra special thanks to Ahmed and Himanshu! Thanks again, guys!...
Google Review
- April 05, 2019
Left by Atomosk
First purchase from Paul Miller Toyota and it went very smoothly! The staff were fantastic and knowledgeable. I worked with Alan and Luis who were patient, courteous, and helped me find the right car for me. I will definitely be coming back here to buy my next car!
Google Review
- April 05, 2019
Left by Jose Felix
Had a very detailed purchase, I really liked the attention and advice given while purchasing a vehicle. Excellent customer service.
Cars.com Review
- April 05, 2019
Left by Lori Deitch
This is my 5th leased car and the best experience. Stanley is a wonderful sales person And made this purchase easy. He took the time to explain all of the atttibutes of the car And how they worked. Thank you Stanley. In addition, Illia in the Finance Department made the experience easy. He...
Google Review
- April 04, 2019
Left by Saira Siddiqui
Had a great experience with Chris and the entire team. They went above and beyond to ensure we had a smooth car buying experience.
DealerRater Review
- April 04, 2019
Left by Tony