Cars.com Review
- December 06, 2021
I brought my GLB250 in for service B. I asked Amir how long it would take and he said about 3 hours. I didnt want to sit around for that long but he assured me that he would try to make it as soon as possible. I told him not to worry because I just wanted him to take his time so that everything...
Cars.com Review
- December 06, 2021
The service person was friendly and escorted me inside to his desk. Informed me of the overall service that was going to perform on my car, the estimated time it will take. Then directed me to the lounge, where I could get something to eat and relax.
Cars.com Review
- December 04, 2021
Ive always worked with Corey and he always delivers. True to his word, he works hard to find me the vehicle I want without pushing another motive. His communication is reliable and accurate as is the delivery of the vehicle.
Dealer Replied: We're so glad Corey helped you find the right car for you, Stacy! Thank you for taking the time to leave Mercedes-Benz of South Orlando a five-star review!
Google Review
- December 03, 2021
Need to work on work place professionalism. There is too much idling and rambunctiousness by staff members in front of customers.
Google Review
- December 02, 2021
Thomas Wolf and Kevin Lemay were phenomenal throughout the entire process. We ordered our vehicle and it was delivered earlier than promised and we still managed to get a fair price even with the current market conditions. We will definitely be repeat customers! Thank you.
Response from the owner Replied: Ron, we are so proud that our team at Mercedes-Benz of South Orlando could earn your business! Thank you very much!.
Google Review
- December 01, 2021
I had a great experience! Raul was extremely helpful and pleasant to work with, I would highly recommend him! He was very efficient and was able to squeeze me in as a walk in and get my car back to me extremely fast! The team at Mercedes of South Orlando were all quick and easy to work with, couldnt...
Response from the owner Replied: We're so happy to hear it, Hanna! It means so much to us that you feel confident coming to see Raul and the Mercedes-Benz of South Orlando team! Thank you for rating us five stars!
Google Review
- December 01, 2021
Very happy with Jorell. Attentive and very helpful seller
Response from the owner Replied: Thank you for taking the time to share your experience working with Jorell! We appreciate your 5-stars at Mercedes-Benz of South Orlando!
Google Review
- December 01, 2021
I just want to shine a light on Nigel my service advisor at Mercedes of South Orlando. Nigel was very pleasant and professional and made sure that every concern I had on my GLS were addressed and kept me informed throughout the process. Furthermore, he went above and beyond to personally clean my...
Response from the owner Replied: It's great to hear that Nigel gave you such excellent care, Chloe! Thank you so much for taking the time to leave us your fantastic feedback and five-star rating!
Google Review
- November 30, 2021
I needed a minor tune-up on my Mercedes C300 in preparation for a 1,200 mile road trip to MA. Im not from the Orlando area, so this my first experience working with Mercedes-Benz South Orlando. Viktor was outstanding to work with. He got my car into the service bay in a timely manner ahead of my...
Response from the owner Replied: We're happy the Mercedes-Benz of South Orlando team could help you maintain your C300 before your road trip! Thank you for taking the time to leave us your fantastic feedback and five-star rating! We hope you enjoyed your trip!
Google Review
- November 30, 2021
The best experience yet. He did everything he could to make sure we were 100% satisfied.
Response from the owner Replied: Lanesha, we are so proud that our team at Mercedes-Benz of South Orlando could do a wonderful job for you. Thank you!
Google Review
- November 30, 2021
Kyle was patient and showed me every car I wanted to check out. Didn't know the low end vehicles had only name going for them.
Response from the owner Replied: Frank, we are so pleased to hear that you had such a great time working with Kyle and the team at Mercedes-Benz of South Orlando! Thank you.
Cars.com Review
- November 30, 2021
Our service representative Raul was very professional and friendly. He listened to our concerns and made sure we were updated throughout our service experience. The service technician completed our work request on time and with care. We appreciate the timeliness and communication. Overall we are...
Dealer Replied: We're glad the Mercedes-Benz of South Orlando team could give you such excellent care, Larry! Thank you for coming to see Raul and the team!
Google Review
- November 29, 2021
First of all we arrived to the dealership about 30 mins before closing and Nabil was super patient with us. He found us the perfect vehicle and perfect price to seal the deal. VIP service, VIP experience. We will do business with Nabil again very soon and weve already sent a few friends his contact...
Response from the owner Replied: Thank you for sharing your experience, Darnell! We're glad to hear that Nabil delivered VIP service and we appreciate you referring him to your friends. Thanks for visiting Mercedes-Benz of South Orlando and please don't hesitate to reach out if we can be of service again in the future!
Google Review
- November 27, 2021
great customer service, very professional, Eugene gave us the best service from a dealer thanks
Response from the owner Replied: Miguel, we are grateful for your review. It means the world to us here at Mercedes-Benz of South Orlando!
Google Review
- November 26, 2021
Very friendly and knowledgeable staff. Justin was an outstanding salesmen and will definitely buy all our future vehicles at Mercedes-Benz of South Orlando.
Response from the owner Replied: Thank you for the wonderful review, Lisa! We appreciate you giving Justin & the team the opportunity to earn your business and we look forward to seeing you again next time here at Mercedes-Benz of South Orlando!
Google Review
- November 26, 2021
The salesman was very cordial. He really did want to make sure I could get the car I was going in for. Unfortunately, this dealership does not want to negotiate. A good business deal requires negotiating from both parties involved. Just a heads up to anyone thats going to go in, there isnt even room...
Response from the owner Replied: Thank you for the review, Hedyeh. We're sorry we were unable to come to an agreement this time around and hope you'll consider giving us another chance in the future. Thanks again, Clarence Horne - General Sales Manager - chorne@mbso.com
Google Review
- November 25, 2021
Hctor and his team were nothing but amazing! Helpful, honest and helped me get the best deal that worked best for me. Beyond happy with my GLB250. Thank you!!!!
Response from the owner Replied: It was our pleasure, Cecilia! Thank you for trusting Hector and the Mercedes-Benz of South Orlando team with your purchase. We're happy to hear you're loving your new GLB250 and we hope to see you again next time!
Google Review
- November 25, 2021
I called over the phone that morning inquiring about a vehicle. by the time I arrived Monica had some of them already picked out for viewing. she helped me narrow it down to the perfect one and it went well after! Not to mention I wasnt able to pick up the vehicle because of work and MONICA AND...
Response from the owner Replied: Thank you for sharing your experience, Kay! We're so glad Monica was able to help you find the perfect vehicle and we'll be sure to share this wonderful feedback with her. Enjoy your new vehicle and please don't hesitate to reach out if there's anything else we can assist you with! - The Mercedes-Benz of South Orlando Team
Google Review
- November 24, 2021
Response from the owner Replied: Ainsley, thanks for giving us the opportunity to serve you! - Mercedes-Benz of South Orlando Team
Google Review
- November 24, 2021
Response from the owner Replied: Xiang, we appreciate the stellar review!
Google Review
- November 24, 2021
Google Review
- November 24, 2021
Response from the owner Replied: Hysen, thank you for supporting Mercedes-Benz of South Orlando!
Google Review
- November 24, 2021
Response from the owner Replied: We are honored to receive your support, Krystal. Thank you! - Mercedes-Benz of South Orlando Team
Google Review
- November 24, 2021
Viktor is the best!
Response from the owner Replied: Mark, thank you so much for the positive feedback from all of us at Mercedes-Benz of South Orlando!
Google Review
- November 23, 2021
Response from the owner Replied: Thanks a million, from the Mercedes-Benz of South Orlando Team!
Google Review
- November 23, 2021
Response from the owner Replied: Natalia, thanks from the entire team at Mercedes-Benz of South Orlando!
Google Review
- November 21, 2021
I was rescued from no appointment in the service department data base, even though I had an appointment. Software glitch. The rescue was by Service Representative James Edwards. At that point the entire service went smoothly.Thanks James!Sincerely,Frank Bertoni
Response from the owner Replied: Frank, we are so proud that our team at Mercedes-Benz of South Orlando can do a great job for you! Thank you!
Google Review
- November 21, 2021
Justin was amazing! Great to work with, hes an experienced in Mercedes sales and super helpful. Made the car buying experience wonderful.
Response from the owner Replied: Cassie, we are so happy that Justin could do a great job for you! Thank you!
Google Review
- November 21, 2021
Response from the owner Replied: Andrea, we are so thankful for your business and your review! - Mercedes-Benz of South Orlando Team
Google Review
- November 21, 2021
Response from the owner Replied: All of us at Mercedes-Benz of South Orlando appreciate great reviews, thank you!
Google Review
- November 20, 2021
Many Thanks to Darrell, Corey & Nancy, this team is the absolute best! Mercedes Benz of South Orlando is 1st class in Quality & Customer Service.
Response from the owner Replied: We are so glad that our team at Mercedes-Benz of South Orlando could do a great job for you! Thank you!
Google Review
- November 20, 2021
Really impressed on how well they took care of us. Luiz in the Loaner department, bailed us out as our GLB 250 lease from Coral Gables was heating up. Exceptional attention, fast and friendly. There gonna servuce.out car, while I can enjoy the next 3 days of vacation with family stress free in...
Response from the owner Replied: We're so glad to hear Luiz provided five-star care to you, Oscar! We hope your family enjoyed their Disney experience! Thank you for coming to Mercedes-Benz of South Orlando!
Google Review
- November 20, 2021
Raul was the best. He was very helpful. And made the service call go smoothly. We appreciate all he did.
Response from the owner Replied: We're so happy to hear this, Travis, and can't wait to share it with Raul! Thanks for trusting Mercedes-Benz of South Orlando with your business and please don't hesitate to reach out if we can be of service again in the future!
Google Review
- November 20, 2021
The customer service experience at this location is unparalleled. From the moment you arrive the staff is guiding you through the service journey. This location also offers video of brake inspection. My service specialist, Amir, had a thorough understanding of my vehicle. I trust Mercedes Benz of...
Response from the owner Replied: Anna, we are so happy to hear that you had such a great time working with Amir and the team at Mercedes-Benz of South Orlando! Thank you!
Google Review
- November 19, 2021
Eugene was great, very professional, accommodating and all-around helpful. I was there to get a new starting battery. He took me right in and walked me through the process very efficiently. My only problem was related to the delay caused in handling the replacement of my battery. The place was...
Response from the owner Replied: Hi Marc, thank you for taking the time to share your experience working with Eugene at Mercedes-Benz of South Orlando! We appreciate your 5-stars, and look forward to working with you again!
Google Review
- November 19, 2021
Anthony is great to work with. He did everything possible to make sure I was taken care of and back to 100% as quick as possible. A hard worker with a kind, friendly personality!
Response from the owner Replied: Thank you for your review, Andrea! We're so happy that Anthony and our team worked hard for you during your recent appointment! -Mercedes-Benz of South Orlando
Google Review
- November 19, 2021
Response from the owner Replied: Here at Mercedes-Benz of South Orlando we are always thankful for the positive feedback, thank you!
Google Review
- November 19, 2021
Response from the owner Replied: Hi Theodule - we're disappointed to see your one-star rating and would like to get a better understanding of what happened & how we might be able to improve. If you have a moment, would you please contact me directly so that I can address your concerns in greater detail? Thank you, Jeff Summers - Service Manager - jsummers@mbso.com
Google Review
- November 19, 2021
Response from the owner Replied: Brianna, this is a fantastic review. Thanks from the entire team at Mercedes-Benz of South Orlando!
Google Review
- November 19, 2021
Response from the owner Replied: We are thrilled to see your positive review!
Google Review
- November 19, 2021
Response from the owner Replied: Alan, we are thrilled to see the positive feedback. Thank you for choosing Mercedes-Benz of South Orlando!
Google Review
- November 19, 2021
Response from the owner Replied: We appreciate your positive feedback, Jayssav. We love seeing this review of Mercedes-Benz of South Orlando!
Google Review
- November 19, 2021
Response from the owner Replied: Arthur, thank you for stopping by to leave Mercedes-Benz of South Orlando a wonderful review!
Google Review
- November 19, 2021
Response from the owner Replied: We are grateful to have you as a Mercedes-Benz of South Orlando customer, thanks for the review!
Google Review
- November 19, 2021
Response from the owner Replied: Joel, thank you for stopping by to leave us a wonderful review!
Google Review
- November 19, 2021
Response from the owner Replied: Wed like to express our gratitude for your kind review, thanks Albert!
Google Review
- November 19, 2021
Response from the owner Replied: Much appreciated Manuel!
Google Review
- November 19, 2021
Response from the owner Replied: Nina, thank you for your business and your kind review! - Mercedes-Benz of South Orlando Team
Google Review
- November 19, 2021
Response from the owner Replied: It makes our day to see reviews like this, Nicky! Thank you. - Mercedes-Benz of South Orlando Team
Google Review
- November 19, 2021
Response from the owner Replied: We are grateful to have you as a Mercedes-Benz of South Orlando customer. Thank you Sharon!
Google Review
- November 19, 2021
Response from the owner Replied: Abby, this review made our day. Thank you!
Google Review
- November 19, 2021
Response from the owner Replied: Vivian, thank you for your positive review of Mercedes-Benz of South Orlando!
Google Review
- November 19, 2021
Response from the owner Replied: Lissette, thank you for trusting Mercedes-Benz of South Orlando with your business!
Google Review
- November 19, 2021
Response from the owner Replied: Juan, thank you for your review. We really appreciate it! - The Mercedes-Benz of South Orlando team
Google Review
- November 19, 2021
Response from the owner Replied: Thank you for trusting Mercedes-Benz of South Orlando with your business, Luis!
Google Review
- November 19, 2021
Response from the owner Replied: Monica, we appreciate your business and kind review! The team at Mercedes-Benz of South Orlando looks forward to seeing you again soon.
Google Review
- November 19, 2021
Response from the owner Replied: Thank you for stopping by to leave us a wonderful review!
Google Review
- November 19, 2021
Response from the owner Replied: Max, theres nothing better than a great review. Thank you! - Mercedes-Benz of South Orlando Team
Google Review
- November 19, 2021
Response from the owner Replied: Luisa, your review means the world to us here at Mercedes-Benz of South Orlando!
Google Review
- November 19, 2021
Response from the owner Replied: Thank you for your confidence in Mercedes-Benz of South Orlando! We are thankful for your business.
Google Review
- November 19, 2021
Response from the owner Replied: Hi Bernadette, were sorry to see your 2-star review and would like to get a better understanding of what happened. Thanks, Clarence Horne - General Sales Manager - chorne@mbso.com
Google Review
- November 19, 2021
Response from the owner Replied: Jackeline, thanks for leaving Mercedes-Benz of South Orlando a review. Have a great day!
Google Review
- November 19, 2021
Response from the owner Replied: Everyone here at Mercedes-Benz of South Orlando always appreciates the positive feedback. Thank you Sammy!
Google Review
- November 19, 2021
Response from the owner Replied: The team at Mercedes-Benz of South Orlando loves to see great reviews. Thank you Ingrid!
Google Review
- November 19, 2021
Response from the owner Replied: Deron, thank you for leaving us your positive feedback. -Mercedes-Benz of South Orlando Team
Google Review
- November 19, 2021
Response from the owner Replied: We cant thank you enough for your support of Mercedes-Benz of South Orlando. Thank you so much Alessandra!
Google Review
- November 19, 2021
Response from the owner Replied: Hi Susan. We appreciate you taking the time to leave Mercedes-Benz of South Orlando a review, thank you!
Google Review
- November 19, 2021
Response from the owner Replied: Eronne, thank you for taking the time to leave Mercedes-Benz of South Orlando a review!
Google Review
- November 19, 2021
Amazing experience!! Thank you Gary!!
Response from the owner Replied: Iris, we are delighted to get your review of Mercedes-Benz of South Orlando. Thank you so much!
Google Review
- November 18, 2021
Eric and the entire team are fantastic...really, VIP service
Response from the owner Replied: Chris, we are so proud that Eric and the team at Mercedes-Benz of South Orlando can take great care of you! Thank you!
Google Review
- November 18, 2021
Viktor Kazakov has a ton of knowledge and is up front and honest. Highly recommend working with him. Serviced my 2014 E350
Response from the owner Replied: Thank you for taking the time to share your experience working with Viktor at Mercedes-Benz of South Orlando! See you next time!
Google Review
- November 18, 2021
Great and speedy service Victoria assistant service manager was super nice and so very helpful and made the whole process painless
Response from the owner Replied: Thank you for taking the time to share this wonderful feedback! It was a pleasure having you visit us here at Mercedes-Benz of South Orlando and our team looks forward to seeing you again in the future!
Google Review
- November 18, 2021
Man Eric is the guy to goto everytime I go there he makes me feel at home and fix all my problems cool dude he got me ready to go AMG that guy needs a raise
Response from the owner Replied: We are so proud that our team at Mercedes-Benz of South Orlando can do great work for you! Thank you for your kind words!
Google Review
- November 18, 2021
James Edwards of the service department is hands down the best there is. I recently had an issue with a tire, as soon as I called him he pointed me in the right direction and explained everything that needed to be done so that I could get roadside assistance. He truly cares for the service Mercedes...
Response from the owner Replied: Thank you for being such a great customer of Mercedes-Benz of South Orlando, Luis!
Google Review
- November 18, 2021
Very professional. My sales rep, Kyle, communicated with me every step of the way. Ordered my vehicle in May and just received it. I wish I lived in that area to service my vehicle with them. Did not have the best experience with my local dealers so I took my business to Orlando
Response from the owner Replied: Thank you for visiting our team, Annie! I'm happy to hear that Kyle got you into a great vehicle!
Cars.com Review
- November 18, 2021
Service was great! Service was completed in a timely fashion. All customer service people were friendly from the time I arrived and when the car was returned to me.
Dealer Replied: Thank you for taking the time to review your recent visit with us! We appreciate your business and hope to see you again next time here at Mercedes-Benz of South Orlando!
Google Review
- November 17, 2021
Very professional and Great service every time.
Response from the owner Replied: Thank you for your positive review of Mercedes-Benz of South Orlando, Janet.
Google Review
- November 17, 2021
So many people and not enough advisors to handle the people so i had to wait somewhat excessivly. Also, mechanics in the back missed a crack in my wheel rim causing me to have to come back extra times. However the customer service itself was nice and professional.
Response from the owner Replied: Hi Brian, I'm sorry we couldn't provide you with a better experience. I hope our team can work more efficiently during your next appointment. Thanks, Jeff Summers - Service Manager - jsummers@mbso.com
Google Review
- November 17, 2021
James our service advisor never fails to impress. We used James for years now and he takes care of us like family. They say, "trust is earned" and he has earned ours. This is very important, especially in the automotive industry.........Great Job James.
Response from the owner Replied: Thank you for the kind comments, Michael! We're so glad that James continues to earn your loyal business and we'll be sure to share this great feedback with him. Thanks for being a Mercedes-Benz of South Orlando customer - we look forward to your next visit!
Google Review
- November 17, 2021
All the people at Mercedes-Benz are like the slogan of WALT DISNEY WORLD they MADE DREAMS COMES TRUE if you want a Mercedes-Benz go to that place, and definitely you are going to have your Dream Car. Special thanks to Hector and his team.
Response from the owner Replied: Angel, we are so pleased to hear that you had such a dream-come-true experience with us at Mercedes-Benz of South Orlando! Thank you!
Google Review
- November 17, 2021
My Mercedes broke down and had it towed to their service area. I had purchased the car in another State/dealership, but they treated me as a longtime customer. Anthony Digregio got me set up with a Lyft ride, then sent directly to my place a loaner Mercedes immediately. And after they finished up...
Response from the owner Replied: We are so pleased that our team at Mercedes-Benz of South Orlando can do a great job for you! Thank you for your kind words!
Google Review
- November 16, 2021
Eric is amazing, I drop off my car to him, he calls me when its ready n thats it, luv him
Response from the owner Replied: Thank you for your review, Janett! Eric is so honored to have you as a customer at Mercedes-Benz of South Orlando!
Google Review
- November 16, 2021
I was astonished that this service department worked 24 hrs a day. Great and expedient service with constant follow up. I want to particularly recognize Ashley. She was extremely helpful and attentive.
Response from the owner Replied: We are so grateful to have your kind words and business, Josiel! Thank you for allowing us to give you five-star care! We look forward to seeing you at your next appointment! - Mercedes-Benz of South Orlando
Google Review
- November 16, 2021
I recently purchased a vehicle at Mercedes Benz of South Orlando. The entire experience was wonderful, and the staff was more than professional. I was able to work with a team who answered all of my questions about the vehicle, was patient with me in making my decision, and made my car buying...
Response from the owner Replied: Thank you, Lucie! We're happy to hear the Mercedes-Benz of South Orlando team could provide you with such excellent care! We hope you come back to visit us again!
Google Review
- November 16, 2021
My experience is always amazing at this South Orlando location. The customer service is 5 star quality. They always take care of any service issues promptly. Unfortunately once I had to visit another location close to my job, worst visit ever. Im appreciate A1 service at Mercedes Benz South...
Response from the owner Replied: Dionne, we are so glad that you had such a great time working with our team at Mercedes-Benz of South Orlando! Thank you so much!
Google Review
- November 15, 2021
James was very helpful and made my visit enjoyable!!
Response from the owner Replied: Joy - we're so glad to hear that you had a great experience with James! Thank you for visiting us here at Mercedes-Benz of South Orlando. We hope to see you again next time!
Google Review
- November 14, 2021
Kyle made the purchase of my second vehicle quick and easy. He is very informative and will go out of his way to help when he can. I greatly recommend Kyle as your sales representative at this dealer. Great work!!!
Response from the owner Replied: Thank you for visiting Kyle and our team at Mercedes-Benz of South Orlando! We're so happy to hear that he earned your business, and you left with a great deal! See you next time!
Google Review
- November 13, 2021
I worked with Sales Consultant: Racine Richman and Financial Director: Nancy Figueroa it was the best decision I have ever made. It was my first time buying a car and they made it absolutely possible. I came in wanting a different car, nervous but hoping and wishing for the best and left with an...
Response from the owner Replied: Aimee, we are so proud to hear that you had such a fantastic experience! We are thrilled, and so proud to have treated you like the VIP you are!
Google Review
- November 13, 2021
The valet service provided by Mercedes of South Orlando when servicing my vehicle is 1st class and probably their best offering. John who picked up my car was courteous and professional. Once my car was at the dealer, I was kept up to speed by Paul (advisor). Great experience!
Response from the owner Replied: Thank you for taking the time to share your experience, Duen! We're glad you were able to take advantage of our valet service and appreciate your wonderful feedback about our team. Take care and we'll see you next time here at Mercedes-Benz of South Orlando!
Google Review
- November 12, 2021
Went to purchase my new Mercedes yesterday and the experience was amazing!!! Paress was my salesman and he was amazing, laid back, very informative and took care of all my needs. Im definitely a loyal customer.
Response from the owner Replied: Thank you for visiting Mercedes-Benz of South Orlando, Junnie! It's wonderful to hear that Paress took such great care of you and we hope you enjoy your new vehicle. Take care and we'll see you at your next visit!
Google Review
- November 12, 2021
Response from the owner Replied: Thanks for leaving Mercedes-Benz of South Orlando a review, have a great day Jt!
Google Review
- November 12, 2021
Response from the owner Replied: Thank you for stopping by to leave a wonderful review for Mercedes-Benz of South Orlando, Jose!
Google Review
- November 12, 2021
Response from the owner Replied: We are delighted to hear from you, Dale. Thank you for the great review of Mercedes-Benz of South Orlando!
Google Review
- November 12, 2021
Response from the owner Replied: We are grateful for your positive feedback, thanks so much Luis!
Google Review
- November 12, 2021
Response from the owner Replied: Seeing your rating of Mercedes-Benz of South Orlando made our day, thank you Yud!
Google Review
- November 12, 2021
Response from the owner Replied: Thanks a bunch, from the Mercedes-Benz of South Orlando Team!
Google Review
- November 12, 2021
Response from the owner Replied: Here at Mercedes-Benz of South Orlando we always value and appreciate our customers feedback. Thank you Claudia!
Google Review
- November 12, 2021
Response from the owner Replied: Thank you for the excellent review of Mercedes-Benz of South Orlando, Kadri!
Google Review
- November 12, 2021
Response from the owner Replied: Thank you Louis. We look forward to seeing you again at Mercedes-Benz of South Orlando!
Google Review
- November 12, 2021
Response from the owner Replied: Were lucky to have you as a customer, Shahid. Thank you for supporting Mercedes-Benz of South Orlando!
Google Review
- November 12, 2021
Response from the owner Replied: We look forward to serving you next time Karola, thanks!
Google Review
- November 12, 2021
Response from the owner Replied: Hi Michael. Thank you for the fantastic review of Mercedes-Benz of South Orlando!
Google Review
- November 12, 2021
Response from the owner Replied: We are so glad we earned your business, thanks so much Joe!
Google Review
- November 12, 2021
Response from the owner Replied: Hi Frank - I'm disappointed to see that your visit with us only earned a one-star rating and would like to get a better understanding of what happened. If you have a moment, would you please reach out to me directly? Thank you, Jeff Summers - Service Manager - jsummers@mbso.com
Google Review
- November 12, 2021
Response from the owner Replied: Jorg, thank you for reviewing Mercedes-Benz of South Orlando!
Google Review
- November 12, 2021
Response from the owner Replied: Thomas, we appreciate the fantastic review of Mercedes-Benz of South Orlando!
Google Review
- November 12, 2021
Response from the owner Replied: Mauricio, thank you for the positive feedback about your recent visit at Mercedes-Benz of South Orlando!
Google Review
- November 12, 2021
Response from the owner Replied: We really appreciate you taking the time to leave Mercedes-Benz of South Orlando this awesome review, thank you!
Google Review
- November 12, 2021
Response from the owner Replied: Dennis, thank you for being such a great customer of Mercedes-Benz of South Orlando!
Google Review
- November 12, 2021
Response from the owner Replied: Thank you for taking the time to review Mercedes-Benz of South Orlando, Lauren!
Google Review
- November 12, 2021
Response from the owner Replied: We cant thank you enough for the excellent review of Mercedes-Benz of South Orlando, Tonya!
Google Review
- November 12, 2021
Response from the owner Replied: Thank you for choosing Mercedes-Benz of South Orlando, we appreciate your positive feedback!
Google Review
- November 12, 2021
Response from the owner Replied: Kenisha, thank you for taking the time to review Mercedes-Benz of South Orlando. We're thankful to have you as a customer.
Google Review
- November 12, 2021
Response from the owner Replied: De, thank you for taking the time to write Mercedes-Benz of South Orlando a review!
Google Review
- November 12, 2021
Exceptional Customer Service-Professional & Courteous!
Response from the owner Replied: Thank you for the positive feedback! We look forward to seeing you again next time here at Mercedes-Benz of South Orlando!
Google Review
- November 11, 2021
Loaner was ready as promised. Service was performed as expected. I highly recommend this dealership.
Response from the owner Replied: We are so proud that our team at Mercedes-Benz of South Orlando could earn your recommendation! Thank you!
Google Review
- November 11, 2021
I could not speak more highly of this dealership and especially Nicholas Sabatino. He and the entire dealership made the purchase so easy. From early communication during order to answering questions along the way. Thank you guys very much for making the purchase experience that much easier. I am a...
Response from the owner Replied: Albin, thank you so much! We are so excited that our team at Mercedes-Benz of South Orlando can do great work for you! Thank you very much!
Google Review
- November 10, 2021
After my car was serviced and after being washed it was put on a lot. I waited outside for 30 minutes for my car to be brought up front which never happened. This made my four hour appointment to five hours which then I had to drive home in the dark. I do not see driving at night. All this was...
Response from the owner Replied: Thank you for taking the time to share this feedback, Mary. I understand your frustration and on behalf of my team would like to apologize for any inconvenience this experience caused for you. I will make sure the situation gets addressed appropriately and hope you'll give us a chance to do better in the future. Please don't hesitate to reach out directly if you have any additional feedback. Thanks again, Jeff Summers - Service Manager - jsummers@mbso.com
Google Review
- November 10, 2021
It was a great experience with racine she is very nice and helpful lady I really appreciate her I am extremely satisfied with the service all the Mercedes team are amazing.
Response from the owner Replied: We're happy to hear it, Bushra! Thank you for coming to see the Mercedes-Benz of South Orlando team!
Google Review
- November 10, 2021
James Edwards was exceptional. He went above & beyond. I was skeptical going back for second year maint/ service because last years car maintenance did not meet my expectations , however James Edwards was exceptional !
Response from the owner Replied: Thank you for giving us another chance to earn your business, Josephine. We're thrilled to hear that James exceeded your expectations and we'll be sure to let him know how much you appreciate his awesome service. Take care and we'll see you next time here at Mercedes-Benz of South Orlando!
Google Review
- November 10, 2021
This review is for the service department and Paul, my service advisor.The service department associates are prompt and courteous. They get you quickly to your advisor and take care of the vehicle until I work with the service advisor. Paul has been my service advisor since purchasing my vehicle ...
Response from the owner Replied: Thank you for your outstanding review! We're so happy that Paul took excellent care of you, and you recommend their work! We appreciate your business at Mercedes-Benz of South Orlando!
Google Review
- November 10, 2021
During my trip to Orlando from Chicago my ML 550 experienced engine misfiring I took my vehicle to South Mercedes where Eugene's was able to help me without earlier appointment, it's busy place so I am really happy that I was able to be back on the road in just several hours later.Thanks for...
Response from the owner Replied: Thank you for rating us five stars, Jarek! It means a lot to hear we've provided such excellent care during your visit to Mercedes-Benz of South Orlando!
Cars.com Review
- November 10, 2021
Robert did an awesome job helping us get our daughter her first car. Excellent experience from start to finish. Will buy from Robert again for sure.
Dealer Replied: Tom - thank you so much for trusting the Mercedes-Benz of South Orlando team with the purchase of your daughter's first vehicle! We're thrilled to hear that Robert delivered an excellent experience and we'll be sure to pass along these kind comments to him. Take care and we'll see you next time!
Google Review
- November 09, 2021
Absolutely A+ service. I drive over 80 miles to get my service there none better. Also ask for Keith he is the best.
Response from the owner Replied: Wow! Thank you, Tim! It's great to hear Keith provided five-star service to you during your visit to Mercedes-Benz of South Orlando! We look forward to seeing you at your next appointment!
Google Review
- November 09, 2021
We had the best experience at this dealership. From our sales Rep Zuhare to Nancy in financing. A+ service and would recommend this dealership to anyone that wants to buy a Mercedes.
Response from the owner Replied: Angelica, we are so pleased to hear that our team at Mercedes-Benz of South Orlando could do a phenomenal job for you! Thank you!
Google Review
- November 09, 2021
Robert and RJ are absolutely amazing. I have purchased cars for years and this is the absolute best experience EVER!!! Excellent job guys!!!
Response from the owner Replied: Hi Cameron, thank you for sharing your review! We're so happy that Robert and RJ earned your 5-stars! -Mercedes-Benz of South Orlando
Google Review
- November 08, 2021
Always a pleasure to deal with Nick. Will continue buying Mercedes from MBSO and Nick
Response from the owner Replied: Randy, we are so proud to hear that Nick and the team at Mercedes-Benz of South Orlando can get you great cars!
Google Review
- November 08, 2021
We had an amazing experience! Nabil, Jhon , and Margie helped us and went above and beyond to ensure we were happy and taken care of. Love the car and the dealership
Response from the owner Replied: Aaliyah, we are thrilled to hear that our team at Mercedes-Benz of South Orlando could do a great job for you! Nabil, Jhon, and Margie all appreciate you so much!
Google Review
- November 08, 2021
I worked with Kevin back in 2012 to purchase a 2013 c250. I recently reached to him again for assistance, I never said who I was but he is so professional and caring about his clients that he knew who I was. Kevin responded to me by name that was awesome that he cared enough to maintain a good...
Response from the owner Replied: Lorraine, we are so proud to hear that you had such a great time working with Kevin! Mercedes-Benz of South Orlando is so proud that he, William, and the rest of the team could do great work for you!
Google Review
- November 06, 2021
I have done business with Mercedes Of So. Orlando for 17 years.. my car salesman is Hector Perez would never go anywhere else, Hector is honest just a spectacular guy always leads me in the right direction hes never forceful and a wonderful listener.
Response from the owner Replied: Thank you for your loyalty, Lollie! It means so much to Hector and the team that you feel at ease coming to work with Mercedes-Benz of South Orlando for so many years! We look forward to being part of many more purchases in the future!
Google Review
- November 05, 2021
Nigel was excellent and the service department was great about fitting me in without having a scheduled appointment.
Response from the owner Replied: Randall, we are so proud that Nigel could make your time at Mercedes-Benz of South Orlando truly great!
Google Review
- November 05, 2021
Amir was knowledgeable and courteous. Very happy with the service he provided.
Response from the owner Replied: Thank you for your review! Amir and our team are honored to have you as a customer! -Mercedes-Benz of South Orlando
Google Review
- November 05, 2021
Response from the owner Replied: Nothing better than a great review, thanks Gerardo!
Google Review
- November 05, 2021
Response from the owner Replied: Thank you for sharing your positive experience with Mercedes-Benz of South Orlando, Alex!
Google Review
- November 05, 2021
Response from the owner Replied: We are so grateful for your business at Mercedes-Benz of South Orlando, thank you very much!
Google Review
- November 05, 2021
Response from the owner Replied: Thank you for supporting Mercedes-Benz of South Orlando, we appreciate your business!
Google Review
- November 05, 2021
Response from the owner Replied: It makes us so happy to see positive reviews. Thank you!
Google Review
- November 05, 2021
Response from the owner Replied: Thank you Octavio for stopping by to leave us a wonderful review!
Google Review
- November 05, 2021
Response from the owner Replied: Thank you for your confidence in Mercedes-Benz of South Orlando, Shan!
Google Review
- November 05, 2021
Response from the owner Replied: Thank you so much, Yvonne!
Google Review
- November 05, 2021
Response from the owner Replied: Hector, it means so much to us to see your review! Thanks from the team at Mercedes-Benz of South Orlando!
Google Review
- November 05, 2021
Left by Grace H.
Response from the owner Replied: Grace, thank you for leaving Mercedes-Benz of South Orlando your positive feedback.
Google Review
- November 05, 2021
Response from the owner Replied: Hi Paul, thanks so much for taking the time to leave Mercedes-Benz of South Orlando a review.
Google Review
- November 05, 2021
Response from the owner Replied: Miguel, thank you for taking the time to review Mercedes-Benz of South Orlando! It really means a lot to hear that youre happy.
Google Review
- November 05, 2021
Response from the owner Replied: Were elated to get your positive feedback of Mercedes-Benz of South Orlando, thanks!
Google Review
- November 05, 2021
Great service and speed !
Response from the owner Replied: We are so happy that the Mercedes-Benz of South Orlando team delivered an excellent experience. Thank you Michael!
Google Review
- November 04, 2021
Great service! Everything was made very easy, all I had to do was drop my car off. My Service Advisor Paul made sure I had a Lyft back home, it arrived within minutes to pick me up. In addition, my car was delivered to my home when the service was completed. Again, super easy! Great service!
Response from the owner Replied: We're happy to hear Paul has provided excellent care to you, Shevette! Thank you for having confidence in the Mercedes-Benz of South Orlando team!
Google Review
- November 04, 2021
Robert Coleman made this an amazing experience for me and had my best interest as his first priority. I am forever grateful and will come back for my next upgrade!
Response from the owner Replied: Thank you for leaving Robert and the Mercedes-Benz of South Orlando team your great feedback and five-star rating! We're so happy you chose to come work with us, Jerlieyha!
Google Review
- November 04, 2021
Robert and his team are the best !! They make you feel like family and are very welcoming! Definitely choose them when buying a car
Response from the owner Replied: Thank you so much, Cristy! We're so happy Robert could help you enjoy your visit to Mercedes-Benz of South Orlando! We look forward to seeing you again!
Google Review
- November 04, 2021
First time Mercedes-Benz Owner and I has such a great experience with Mercedes-Benz of South Orlando! James was amazing and even willing to come in on his day off to get my car ready! I cannot be more please my experience at this dealership!
Response from the owner Replied: Thank you so much for the wonderful review, Jacqueline! We appreciate you trusting us with your first Mercedes-Benz purchase and are thrilled to hear that James made the experience an exceptional one for you. Enjoy your new vehicle and please don't hesitate to reach out if we can be of service again in the future! - The Mercedes-Benz of South Orlando Team
Google Review
- November 04, 2021
Got a car with Justin! He was VERY nice and very helpful. If you looking for a car definitely ask for Justin.
Response from the owner Replied: Andrea, we are so glad that Justin could get you a car that you love! Thank you for choosing Mercedes-Benz of South Orlando!
Google Review
- November 04, 2021
Justin Carrion Is A Car Salesman of Integrity No Pressure Tactics No Gimmick Just Old Fashion Clean Honesty (Real Talk) All done over the phone
Response from the owner Replied: Thank you for your glowing review of Justin and the Mercedes-Benz of South Orlando team! We're so grateful to have you as our customer, George!
Google Review
- November 03, 2021
Great Service today, Keith took great care of me. Thank you!
Response from the owner Replied: We're happy to hear Keith provided such excellent care to you, Richard! Thank you for coming to Mercedes-Benz of South Orlando!
Google Review
- November 03, 2021
Adam received me at the service entrance and came running as soon as I pulled up. Asked if I had an appointment and was extremely friendly and attentive. Mercedes Orlando is now 24 hours and my appointment was for 9:30. By 10:30 they had finished and provided complimentary car wash.I highly...
Response from the owner Replied: Thank you for the wonderful feedback, Luis! We're glad to hear that Adam & the team provided such excellent service and we hope to see you again in the future. Take care! - Mercedes-Benz of South Orlando
Google Review
- November 03, 2021
Worked with Racine this morning and was such a pleasant experience. Not a fan of the sales process but she made it fun and simple to buy. Highly recommend.
Response from the owner Replied: We're happy the team could help make your process a bit easier, Alvin. Thank you for rating Mercedes-Benz of South Orlando five stars!
Google Review
- November 03, 2021
Gary and RJ were great. Made the deal happen, and quick too. Such a difference from the other dealerships we went to. MB Life!
Response from the owner Replied: Michael, we are so proud to hear that Gary and RJ can make your time at Mercedes-Benz of South Orlando so awesome!
Google Review
- November 02, 2021
Left by Adene R.
Upon arrival..we were greeted very warmly by Chris the service technician and the Service Advisor Paul who then explainedwhat the service needed for our suv. Paul made all arrangements for our transportation back to our home and then for our return to the dealership. He was very pleasant and...
Response from the owner Replied: Thank you for taking the time to share your experience, Adene! It's wonderful to hear that Chris & Paul delivered excellent service and we'll be sure to pass along your kind comments to them. We appreciate you trusting Mercedes-Benz of South Orlando with your vehicle and hope to see you again in the future. Take care!
Google Review
- November 02, 2021
Always a pleasant experience except the service just takes too long. Over 3 hours for a scheduled oil change!But besides that, the service and people are always great!Victoria helped me and was great!
Response from the owner Replied: Hi Kathleen, thank you for your honest feedback. I'm sorry to hear that the service took longer than expected, but we hope to provide you with a more efficient appointment next time.
Google Review
- November 02, 2021
They are and always on top of the process onThe issue at hand , kept me in the know on allRepairs great service from start to finish !
Response from the owner Replied: Rob, thank you so much for your kind words! We are so glad that our team at Mercedes-Benz of South Orlando can always take great care of you!
Google Review
- November 01, 2021
Response from the owner Replied: Thank you for the excellent review of Mercedes-Benz of South Orlando, Erica!
Google Review
- November 01, 2021
We had an amazing buying experience with Gabriel at Mercedes-Benz of South Orlando! Easy to work with, quick and clear communication, no hassle and very attentive.We would reccomend him as a sales consultant and this office to anyone that can read this review and beyond! Family, friends and...
Response from the owner Replied: Rene, we are so proud to hear that you had such a great time working with Gabriel! He's really an MVP on the Mercedes-Benz of South Orlando team.
Google Review
- November 01, 2021
Response from the owner Replied: Robin, thank you for the rave review, we look forward to seeing you again at Mercedes-Benz of South Orlando.
Google Review
- November 01, 2021
Response from the owner Replied: James, thank you for visiting Mercedes-Benz of South Orlando!
Cars.com Review
- November 01, 2021
Excellent service, James Edward was very cordial and provided all service information clearly & precise. He delivered car clean and as promised. Mercedes Benz of South Orlando is like a home away from home.You even get Bfast & lunch while you wait for your car services.
Dealer Replied: Raul, we are so proud to hear that you had such a great time working with our team at Mercedes-Benz of South Orlando! Thank you!
Google Review
- November 01, 2021
Adam made my first visit at this Mercedes location smooth and efficient. I will definitely be coming back for all my Mercedes needs!! Extremely satisfied customer..
Response from the owner Replied: Welcome to the Mercedes-Benz of South Orlando family! Adam and our team look forward to working with you again in the future!
Google Review
- November 01, 2021
Response from the owner Replied: We are grateful to have your business, Juan. Thanks for taking the time to leave us a review! - The Mercedes-Benz of South Orlando Team
Google Review
- November 01, 2021
I've been to many different MB dealerships and Mercedes-Benz of South Orlando is by far the best Mercedes-Benz dealership I've ever been at. Everyone was so accommodating and nice, especially my sales advisor, Gary! It was my first time buying a car and he was super personable and helpful. It was a...
Response from the owner Replied: Amy, we are so proud to hear that you had such a great time working with Gary and the team at Mercedes-Benz of South Orlando! Thank you!
Google Review
- November 01, 2021
I have purchased many cars from dealerships from California to Florida. Mercedes Benz of South Orlando sets the bar high. From the receptionist to the final drive off of the car. Racine was AWESOME! She has your back and will get you the best bang for your buck. Very knowledgeable and you can tell...
Response from the owner Replied: Kellie, we are so proud that our team at Mercedes-Benz of South Orlando can take wonderful care of you! Thank you for your kind words!
Google Review
- November 01, 2021
Response from the owner Replied: Thank you John for reviewing Mercedes-Benz of South Orlando!
Google Review
- November 01, 2021
Response from the owner Replied: Dennese, your kind review warms our heart! - Mercedes-Benz of South Orlando Team
Google Review
- November 01, 2021
Great service!
Response from the owner Replied: Thank you for reviewing Mercedes-Benz of South Orlando! It was so kind for you to share your experience, Seema.
Google Review
- October 31, 2021
Response from the owner Replied: Waikel, it was our pleasure to assist you. Thank you from all of us here at Mercedes-Benz of South Orlando!
Google Review
- October 31, 2021
Response from the owner Replied: The team at Mercedes-Benz of South Orlando loves seeing great reviews! Thank you Rajiv!
Google Review
- October 31, 2021
Response from the owner Replied: Giulia, thanks for the awesome review of Mercedes-Benz of South Orlando!
Google Review
- October 31, 2021
Response from the owner Replied: Theres nothing like seeing a great review on our page, thank you!
Google Review
- October 31, 2021
Response from the owner Replied: Guilherme, thank you for sharing your positive feedback of Mercedes-Benz of South Orlando!
Google Review
- October 31, 2021
Response from the owner Replied: We couldnt ask for a better review of Mercedes-Benz of South Orlando, thanks so much Dennis!
Google Review
- October 31, 2021
James is great. Communicated thoroughly and got the vehicle back to me by the time that was promised.
Response from the owner Replied: Thank you so much for rating James and the Mercedes-Benz of South Orlando team five stars, Rance! We look forward to seeing you again!
Google Review
- October 31, 2021
Raul and the service team are amazing! Best heartfelt customer service!!! Thank you
Response from the owner Replied: Thanks, Frankie! We're happy Raul and the Mercedes-Benz of South Orlando team gave you such excellent care!
Google Review
- October 31, 2021
It was an amazing experience with James! I do recommend you to go to Orlando MB Service center and ask James to be you advisor.
Response from the owner Replied: James will be happy to hear they've provided five-star care to you, Victor! Thank you for being part of the Mercedes-Benz of South Orlando family! We'll see you at your next appointment!
Google Review
- October 31, 2021
Amazing Service, Paul Jones is the best advisor, really took care of myNeeds and assisted me throughout the process
Response from the owner Replied: Thank you for the kind feedback, Gabriel! We're glad to hear that Paul was helpful and look forward to your next visit with us here at Mercedes-Benz of South Orlando!
Cars.com Review
- October 30, 2021
Great timely and thorough A3 service. James Edward's was very professional. The entire service experience was effortless and a pleasure.. Would recommend South Orlando Mercedes to all.
Dealer Replied: It's great to hear James provided such excellent care to you while having your A3 serviced at Mercedes-Benz of South Orlando! Thanks for leaving us your wonderful five-star review!
Google Review
- October 30, 2021
Response from the owner Replied: Thanks for choosing Mercedes-Benz of South Orlando! See you next time, Michael.
Google Review
- October 30, 2021
Response from the owner Replied: All of us at Mercedes-Benz of South Orlando are happy to see this wonderful feedback! Thank you Tom!
Google Review
- October 30, 2021
Response from the owner Replied: We love seeing 5 star reviews. Thanks Enrique!
Google Review
- October 30, 2021
Response from the owner Replied: Juan, thank you for taking the time to review Mercedes-Benz of South Orlando.
Google Review
- October 30, 2021
Response from the owner Replied: We would like to understand what happened to cause this poor rating and help resolve your concerns. Please contact me at your earliest convenience if you would be interested in discussing your experience. Thank you, Clarence Horne - General Sales Manager - chorne@mbso.com
Google Review
- October 30, 2021
Response from the owner Replied: We appreciate your business and your review! Thanks from the Mercedes-Benz of South Orlando Team, Daniel!
Google Review
- October 30, 2021
Oil change and safety inspectionNo problems
Response from the owner Replied: Jeffrey, thank you for trusting Mercedes-Benz of South Orlando with your business! We look forward to your next oil change!
Google Review
- October 30, 2021
As always, Keith Mooty of Mercedes Benz of South Orlando comes through & takes excellent care of us!! Had the parts we needed & had the car ready on time!Thank you Keith!!
Response from the owner Replied: Thank you, Irene! We're happy Keith and the Mercedes-Benz of South Orlando team gave you such excellent care during your service visit! We appreciate your five-star rating and confidence in our team! We look forward to seeing you at your next appointment!
Google Review
- October 30, 2021
Awesome team. Fast services. Highly recommended!!
Response from the owner Replied: It was our privilege to serve you, thanks so much! - Mercedes-Benz of South Orlando Team
Google Review
- October 30, 2021
Great job by my Service Advisor Tony and the entire team at Mercedes-Benz of South Orlando. I needed 2 tires replaced and they got me in within an hour of my call for help. I plan to be a loyal customer for a very long time.
Response from the owner Replied: We're so glad we could help you out, Rich! Thanks for taking the time to share your experience. We appreciate your support and look forward to seeing you again in the future! - The Mercedes-Benz of South Orlando Team
Google Review
- October 30, 2021
Arrived to the dealer where the valet tried to get an advisors attention that was to busy to help due to a pickup and purposely ignored the valet right in front of me. Then, hugien was very helpful and came to assist me with my issue. After the service, my car was returned just how I left it, no...
Response from the owner Replied: Denny, We're disappointed to read this review and assure you we take your feedback seriously. We strive for better for our customers and will be addressing this issue with our team. Please don't hesitate to reach out to me to discuss this matter further. Thank you, Jeff Summers - Service Manager - jsummers@mbso.com
Google Review
- October 29, 2021
Response from the owner Replied: Thank you for this wonderful feedback, Paulo - Viktor will be so happy to hear it! We appreciate you being a Mercedes-Benz of South Orlando customer and look forward to your next visit with us!
Google Review
- October 29, 2021
Response from the owner Replied: Thank you for the great review, Jay! We're glad you had a great experience with Kyle & Yvette and we hope to see you again in the future. Take care! - The Mercedes-Benz of South Orlando Team
Google Review
- October 29, 2021
Response from the owner Replied: Ceola - Your feedback is much appreciated!
Google Review
- October 29, 2021
Response from the owner Replied: Reviews like this one make our day, Robert! Thanks from the Mercedes-Benz of South Orlando team!
Google Review
- October 29, 2021
Excellent!
Response from the owner Replied: Michelle, we are grateful for your review. It means the world to us here at Mercedes-Benz of South Orlando!
Google Review
- October 29, 2021
Excellent service.
Response from the owner Replied: Thanks so much, Kathia. We look forward to your next visit with us!
Google Review
- October 29, 2021
I have a real good experience. thanks to Raul at every step.
Response from the owner Replied: We're so happy to hear this, Hozkar! Thanks for trusting Raul & the Mercedes-Benz of South Orlando team with your business. We hope we have the privilege of working with you again in the future!
Cars.com Review
- October 28, 2021
Excellent service with a professional and friendly staff. Eric was great as always! I will continue to refer friends and colleagues to this dealership. Great experience.
Dealer Replied: Thank you for the kind comments, Greg! We're honored to have you as a Mercedes-Benz of South Orlando customer and appreciate you recommending us to your friends & colleagues. Thanks again for the kind words and we'll see you at your next visit!
Google Review
- October 28, 2021
Response from the owner Replied: We are so happy our Mercedes-Benz of South Orlando team earned your five stars. Thanks Vanessa!
Google Review
- October 28, 2021
Response from the owner Replied: Thank you Gary for stopping by to leave Mercedes-Benz of South Orlando a wonderful review!
Google Review
- October 28, 2021
Response from the owner Replied: Thank you for the positive feedback about your recent visit to Mercedes-Benz of South Orlando, Sophia!
Google Review
- October 27, 2021
Response from the owner Replied: Thank you for reaching out, Jorge. I'm sorry to hear of your frustration and would like the opportunity to discuss the situation with you in greater detail. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Thanks, Jeff Summers - Service Manager - jsummers@mbso.com
Google Review
- October 27, 2021
Response from the owner Replied: Rob, we are so happy to hear that Ed and the team at Mercedes-Benz of South Orlando can take great care of you! Thank you so much!
Cars.com Review
- October 27, 2021
Keith in service exceeds your expectations every time! He treats you like family and communicates very well. Overall pleased with how well they handle the process start to finish.
Dealer Replied: Thank you for rating us five stars, Robert! We're so happy Keith and the Mercedes-Benz of South Orlando team gave you such excellent care!
Google Review
- October 27, 2021
Response from the owner Replied: Nicole, we appreciate the stellar review!
Google Review
- October 27, 2021
Response from the owner Replied: We are honored to receive your support, Daniela. Thank you! - Mercedes-Benz of South Orlando Team
Google Review
- October 27, 2021
Response from the owner Replied: Thanks a million, from the Mercedes-Benz of South Orlando Team!
Google Review
- October 27, 2021
Response from the owner Replied: Raysa, thank you for supporting Mercedes-Benz of South Orlando!
Google Review
- October 26, 2021
I had a great experience buying my first Car, Corey helped me through the whole process and was very nice. I recommend him 10/10 and miss Nancy from financing. I didnt had idea of how to even buy a car but thanks to them I have my car !!!If you are as lost as I was make sure to personally ask for...
Response from the owner Replied: Natalia, we are so happy to hear that Corey and Nancy could ensure that your time at Mercedes-Benz of South Orlando was great! Thank you so much!
Google Review
- October 26, 2021
Response from the owner Replied: Melissa, we are so pleased to hear that you had such a great time working with our team at Mercedes-Benz of South Orlando! Thank you so much for your kind words!
Google Review
- October 26, 2021
Response from the owner Replied: We appreciate your patience during these trying times, Dereck! We're happy to hear that our team has done a great job providing five-star care to you! Thanks for coming to Mercedes-Benz of South Orlando!
Google Review
- October 26, 2021
Google Review
- October 26, 2021
Google Review
- October 26, 2021
Google Review
- October 26, 2021
Google Review
- October 26, 2021
Response from the owner Replied: The team at Mercedes-Benz of South Orlando loves to see great reviews. Thank you Mike!
Google Review
- October 26, 2021
Response from the owner Replied: It makes our day to see reviews like this, Mary! Thank you. - Mercedes-Benz of South Orlando Team
Google Review
- October 26, 2021
Response from the owner Replied: Michael, we are thrilled to see the positive feedback. Thank you for choosing Mercedes-Benz of South Orlando!
Google Review
- October 26, 2021
Response from the owner Replied: Much appreciated Sharon!
Google Review
- October 26, 2021
Response from the owner Replied: Hi Tom, Were sorry to see your 3-star rating and would like to get a better understanding of what happened. Thanks, Clarence Horne - General Sales Manager - chorne@mbso.com
Google Review
- October 26, 2021
Response from the owner Replied: We would like to hear about your experience to understand what caused the low rating. Would you be interested in discussing it with me so I can help resolve your concerns? If so, please reach out to me directly. Thank you, Clarence Horne - General Sales Manager - chorne@mbso.com
Google Review
- October 26, 2021
Response from the owner Replied: We are grateful to have you as a Mercedes-Benz of South Orlando customer, thanks for the review!
Google Review
- October 26, 2021
Response from the owner Replied: Steven, thank you for stopping by to leave us a wonderful review!
Google Review
- October 26, 2021
Response from the owner Replied: Nestor, thanks from the entire team at Mercedes-Benz of South Orlando!
Google Review
- October 26, 2021
Response from the owner Replied: Limar, thank you so much from all of us at Mercedes-Benz of South Orlando!
Google Review
- October 26, 2021
Response from the owner Replied: Norman, your review means the world to us here at Mercedes-Benz of South Orlando!
Google Review
- October 26, 2021
Response from the owner Replied: Thank you for being such a great customer of Mercedes-Benz of South Orlando, Gilbert!
Google Review
- October 26, 2021
Response from the owner Replied: Carmen, thank you for trusting Mercedes-Benz of South Orlando with your business!
Google Review
- October 26, 2021
Response from the owner Replied: We cant thank you enough for your support of Mercedes-Benz of South Orlando. Thank you so much Valentina!
Google Review
- October 26, 2021
Response from the owner Replied: Everyone here at Mercedes-Benz of South Orlando always appreciates the positive feedback. Thank you Jill!
Google Review
- October 26, 2021
Response from the owner Replied: Raafat, thank you for your review. We really appreciate it! - The Mercedes-Benz of South Orlando team
Google Review
- October 26, 2021
Response from the owner Replied: Thank you for your confidence in Mercedes-Benz of South Orlando! We are thankful for your business.
Google Review
- October 26, 2021
Response from the owner Replied: We are thrilled to see your positive review!
Google Review
- October 26, 2021
Response from the owner Replied: We love to see great reviews. Thank you for reviewing Mercedes-Benz of South Orlando, Alba!
Google Review
- October 26, 2021
Response from the owner Replied: All of us at Mercedes-Benz of South Orlando appreciate great reviews, thank you!
Google Review
- October 26, 2021
Response from the owner Replied: Jimmy, thanks for leaving Mercedes-Benz of South Orlando a review. Have a great day!
Google Review
- October 26, 2021
Response from the owner Replied: Adrienne, we are delighted to get your review of Mercedes-Benz of South Orlando. Thank you so much!
Google Review
- October 26, 2021
Response from the owner Replied: Thank you for your positive review of Mercedes-Benz of South Orlando, Sergio.
Google Review
- October 26, 2021
Response from the owner Replied: Rafy, thank you for taking the time to leave Mercedes-Benz of South Orlando a review!
Google Review
- October 26, 2021
Response from the owner Replied: Sue, we are so thankful for your business and your review! - Mercedes-Benz of South Orlando Team
Google Review
- October 26, 2021
Great customer service
Response from the owner Replied: Steven, thanks for giving us the opportunity to serve you! - Mercedes-Benz of South Orlando Team
Google Review
- October 26, 2021
Excellent service experience.
Response from the owner Replied: Douglas, we appreciate your business and kind review! The team at Mercedes-Benz of South Orlando looks forward to seeing you again soon.
Google Review
- October 26, 2021
Great experience no haggling , and no pushy salesman
Response from the owner Replied: Hi David, thank you for your feedback! -Mercedes-Benz of South Orlando
Google Review
- October 26, 2021
very professional. kinda guys youd want to hang out and watch a game with.
Response from the owner Replied: Thanks for the five-star review, Monte! We're glad to have you as a Mercedes-Benz of South Orlando customer!
Google Review
- October 26, 2021
Ashley was great,at that time of night ,very satisfied
Response from the owner Replied: Thank you for rating Mercedes-Benz of South Orlando five stars, Mark!
Google Review
- October 25, 2021
Response from the owner Replied: Thank you for the five-star review! It's great to hear that Amir was able to take care of your GLC quickly and we'll be sure to let him know how much you appreciate his service. Thanks for trusting Mercedes-Benz of South Orlando with your vehicle. We hope we can be of service to you again in the future!
Google Review
- October 25, 2021
Response from the owner Replied: Jonathan, we are so happy to hear that you had such a great time working with our team at Mercedes-Benz of South Orlando! Corey and the team at Mercedes-Benz of South Orlando appreciate you!
Google Review
- October 24, 2021
Response from the owner Replied: Mingdong, we are so happy to hear that Eric can always take great care of you during your time at Mercedes-Benz of South Orlando!
Google Review
- October 23, 2021
Response from the owner Replied: We're happy to hear Eric was so helpful, Matt! Thank you for coming to Mercedes-Benz of South Orlando!
Google Review
- October 23, 2021
The service that I received from Victoria Harvey at Mercedes Benz of South Orlando was awesome. She went above and beyond to make sure that I know what I need and what to do. If it was possible to give her six stars I would but five stars is the max. The world would be so much better if we had many...
Response from the owner Replied: Were delighted to get your 5 star review, Ryan. Thanks!
Cars.com Review
- October 23, 2021
We had a run flat with a nail. Paul advised us all the way. After calling the toll free number Paul provided, The car was picked up via a flat bed tow truck and delivered to the dealership in 2 hours. A link was provided for a free UBER ride to the dealership when the car was ready early the next...
Dealer Replied: Thank you for taking the fantastic review! We're truly grateful to have you as a Mercedes-Benz of South Orlando customer and are thrilled to hear that Paul & the team took great care of you throughout this experience. Thanks again for the kind words and we'll see you at your next visit!
Google Review
- October 22, 2021
Response from the owner Replied: Congratulations on your dream car, Gabriella! We're so happy Gary and the Mercedes-Benz of South Orlando team provided such excellent care to you during your purchase! Thank you!
Google Review
- October 22, 2021
Response from the owner Replied: Thank you! We value your feedback! - Mercedes-Benz of South Orlando
Google Review
- October 20, 2021
Response from the owner Replied: We're happy Amir gave you a five-star experience, Ashley! Thank you for coming to Mercedes-Benz of South Orlando!
Google Review
- October 19, 2021
I was extremely satisfied with the service provided throughout my car purchasing. My sales representative Jorell took his time, he listened to what I wanted, along with providing great feedback. My finance agent Joshua did an outstanding job. I was not satisfied with my interest rate and he went...
Response from the owner Replied: Cynthia, we are so happy to hear that you had such a great time working with our team at Mercedes-Benz of South Orlando! Thank you very much for recommending us!
Google Review
- October 19, 2021
Response from the owner Replied: We're happy the Mercedes-Benz of South Orlando team could make this such a positive experience, Alex! Thanks for being our loyal customer and for rating us five stars! We hope to see you again soon!
Cars.com Review
- October 19, 2021
Great experience. Victoria had a wonderful helping disposition. My wife and I felt like really VIP at this facility. Had great breakfast and provided us with transportation to and from the Millenia mall on a luxury van while our Mercedes was serviced. A 10 in my list.
Dealer Replied: Thank you for your high rating! We're happy that Victoria worked hard during your recent visit! See you next time at Mercedes-Benz of South Orlando!
Google Review
- October 19, 2021
Response from the owner Replied: We are so grateful for your business at Mercedes-Benz of South Orlando, thank you very much!
Google Review
- October 19, 2021
Response from the owner Replied: Elisa, thank you for your business and your kind review! - Mercedes-Benz of South Orlando Team
Google Review
- October 19, 2021
Response from the owner Replied: Were elated to get your positive feedback of Mercedes-Benz of South Orlando, thanks!
Google Review
- October 19, 2021
Response from the owner Replied: Hi Leandro. We appreciate you taking the time to leave Mercedes-Benz of South Orlando a review, thank you!
Google Review
- October 19, 2021
Response from the owner Replied: Andre, this is a fantastic review. Thanks from the entire team at Mercedes-Benz of South Orlando!
Google Review
- October 19, 2021
Response from the owner Replied: We appreciate your positive feedback, Zouheir. We love seeing this review of Mercedes-Benz of South Orlando!
Google Review
- October 19, 2021
Response from the owner Replied: Thank you for choosing Mercedes-Benz of South Orlando, we appreciate your positive feedback!
Google Review
- October 19, 2021
Response from the owner Replied: Ana, thank you for stopping by to leave Mercedes-Benz of South Orlando a wonderful review!
Google Review
- October 19, 2021
Response from the owner Replied: Thanks a bunch, from the Mercedes-Benz of South Orlando Team!
Google Review
- October 19, 2021
Response from the owner Replied: Here at Mercedes-Benz of South Orlando we are always thankful for the positive feedback, thank you!
Google Review
- October 19, 2021
Response from the owner Replied: We really appreciate you taking the time to leave Mercedes-Benz of South Orlando this awesome review, thank you!
Google Review
- October 19, 2021
Response from the owner Replied: Maria, thank you for leaving us your positive feedback. -Mercedes-Benz of South Orlando Team
Google Review
- October 19, 2021
Response from the owner Replied: We are grateful to have you as a Mercedes-Benz of South Orlando customer. Thank you Joseph!
Google Review
- October 19, 2021
Response from the owner Replied: Thank you for stopping by to leave us a wonderful review!
Google Review
- October 19, 2021
Response from the owner Replied: Jimmy, theres nothing better than a great review. Thank you! - Mercedes-Benz of South Orlando Team
Google Review
- October 19, 2021
Response from the owner Replied: Wed like to express our gratitude for your kind review, thanks Van!
Google Review
- October 19, 2021
They got me in and out.
Response from the owner Replied: Thank you for supporting Mercedes-Benz of South Orlando, we appreciate your business!
Google Review
- October 19, 2021
Amazing service and ultra fast!
Response from the owner Replied: Sara, this review made our day. Thank you! -Mercedes-Benz of South Orlando
Google Review
- October 19, 2021
Justin and Nancy are the best!!We differently come back!
Response from the owner Replied: Thanks so much, Angela! We're happy Justin and Nancy gave you such excellent care and earned five stars! We'll see you next time at Mercedes-Benz of South Orlando!
Google Review
- October 18, 2021
Response from the owner Replied: We are so happy to hear that Eric could make your time at Mercedes-Benz of South Orlando so great! Thank you!
Google Review
- October 18, 2021
Response from the owner Replied: Lilivette, we are so happy to hear that Paul can take such excellent care of you! Thanks for choosing Mercedes-Benz of South Orlando!
Google Review
- October 18, 2021
Response from the owner Replied: April, we are so happy to hear that you enjoyed your time working with Eric! We are so very lucky to have him on the team!
Google Review
- October 18, 2021
Response from the owner Replied: Manny, we are so happy to hear that you had such a great time working with our team at Mercedes-Benz of South Orlando! Thank you!
Google Review
- October 18, 2021
Response from the owner Replied: Nicole, we are so happy to hear that you had such a great time working with Paul and the team at Mercedes-Benz of South Orlando!
Yelp Review
- October 17, 2021
Worst phone representatives ever. Called to reschedule an appointment for my GLC I had made and the guy was so rude and not helpful at all. Pro tip: if you plan to work in sales or customer service, learn how to talk to people nicely and at least pretend to try to be helpful. Also, they don't offer...
Google Review
- October 15, 2021
If you are looking for the VIP experience leasing a M Benz, Thomas L from Mercedes-Benz of South Orlando is the guy and the correct dealer. I had the opportunity to lease Mercedes Benz not only in Orlando, in other states, and these guys are the best, hands down. Service, from the day we placed the...
Response from the owner Replied: We are happy to hear the Mercedes-Benz of South Orlando team gave you five-star care during your recent purchase, Fabian! Thank you so much for coming to see us! We hope you love your new 2022 GLS450!
Google Review
- October 14, 2021
Anthony at Orlando Mercedes South went out of his way to help when our Mercedes sprinter RV gave a hi oil level signal. We were on our way to Georgia to camp when the problem occurred. Although the dealership was very busy and we werent regular customers Anthony got us in the shop right away and the...
Response from the owner Replied: Hi Dale & Dianna - thank you so much for the kind review! We're so glad we could get you & your Sprinter back on the road quickly and we hope the rest of your camping trip went smoothly. Take care and thanks again, from all of us here at Mercedes-Benz of South Orlando!
Google Review
- October 14, 2021
Response from the owner Replied: James, thank you! We are happy that Mercedes-Benz of South Orlando could provide a good experience!
Google Review
- October 14, 2021
Response from the owner Replied: We're so happy to hear this, Jorge! Thank you for the positive feedback. We look forward to seeing you next time here at Mercedes-Benz of South Orlando!
Cars.com Review
- October 14, 2021
Keith in the service department always take such good care of me, the service at the dealership is amazing! The dealership is very clean and everyone that works there is very professional
Dealer Replied: Red, we are so happy to hear that Keith can do a great job for you! Thank you so much!
Cars.com Review
- October 14, 2021
Working with Keith Mooty to help service our vehicle has been a great experience of excellent service. Although our situation has been challenging and nobody's fault due to the pandemic, Keith has been responsive, accommodating and professional the entire time. I highly recommend working with him...
Dealer Replied: Thank you for this wonderful feedback, Tom! We're so glad that Keith has been helpful to you throughout this experience and we'll be sure to share these kind comments with him. Thanks for trusting Mercedes-Benz of South Orlando with your vehicle and please don't hesitate to reach out if we can be of further assistance!
Google Review
- October 14, 2021
Response from the owner Replied: Phil, we are so happy to hear that Kyle and the team at Mercedes-Benz of South Orlando could do a great job for you! Thank you so much!
Google Review
- October 14, 2021
Wonderful, professional, warm, and friendly place to purchase my car. Corey and the others there were exemplary in working with us and getting us the S580 that we wanted.Thanks Corey, Josh and all that assisted us
Response from the owner Replied: Brian, we are so happy to hear that you had such a great time working with our team at Mercedes-Benz of South Orlando! Corey, Josh, and the gang appreciate you!
Google Review
- October 13, 2021
Response from the owner Replied: Thank you so much for the kind review, Brenda! We're honored to have you as a Mercedes-Benz of South Orlando customer and we look forward to seeing you at your next visit!
Google Review
- October 13, 2021
My screen is not turning on In my car which leaves me with no music , no gps (which now i have to go pay for a phone mount)no apple play and I had the car (A 2018) less than 3 month smh . Amanda in the service department is not nice not accommodating, cant put you on the wait list just incase...
Response from the owner Replied: Hi Antigua, We're sorry to hear about this and encourage you to reach out to Jeff Summers, Service Manager, at jsummers@mbso.com to discuss these concerns in more detail. Thank you.
Google Review
- October 12, 2021
Response from the owner Replied: Caryl, we are so happy to hear that you had such a great time working with James and the team at Mercedes-Benz of South Orlando! Thank you so much for your kind words!
Google Review
- October 12, 2021
Response from the owner Replied: Alejandro, thank you for leaving Mercedes-Benz of South Orlando your positive feedback.
Google Review
- October 12, 2021
Response from the owner Replied: We cant thank you enough for the excellent review of Mercedes-Benz of South Orlando, Omar!
Google Review
- October 12, 2021
Response from the owner Replied: Theres nothing like seeing a great review on our page, thank you!
Google Review
- October 12, 2021
Response from the owner Replied: Pat, thank you for taking the time to review Mercedes-Benz of South Orlando. We're thankful to have you as a customer.
Google Review
- October 12, 2021
Response from the owner Replied: Thank you for stopping by to leave a wonderful review for Mercedes-Benz of South Orlando, Elizabeth!
Google Review
- October 12, 2021
Response from the owner Replied: Thank you Jean. We look forward to seeing you again at Mercedes-Benz of South Orlando!
Google Review
- October 12, 2021
Response from the owner Replied: We are delighted to hear from you, Andres. Thank you for the great review of Mercedes-Benz of South Orlando!
Google Review
- October 12, 2021
Response from the owner Replied: Thanks for leaving Mercedes-Benz of South Orlando a review, have a great day Christian!
Google Review
- October 12, 2021
Response from the owner Replied: It makes us so happy to see positive reviews. Thank you!
Google Review
- October 12, 2021
Response from the owner Replied: Thank you for trusting Mercedes-Benz of South Orlando with your business, Terrill!
Google Review
- October 12, 2021
Response from the owner Replied: Were lucky to have you as a customer, Carlos. Thank you for supporting Mercedes-Benz of South Orlando!
Google Review
- October 12, 2021
Response from the owner Replied: Hi Matt, thanks so much for taking the time to leave Mercedes-Benz of South Orlando a review.
Google Review
- October 12, 2021
Response from the owner Replied: We look forward to serving you next time Cecilia, thanks!
Google Review
- October 12, 2021
Response from the owner Replied: Amy, thank you for being such a great customer of Mercedes-Benz of South Orlando!
Google Review
- October 12, 2021
Response from the owner Replied: Changping, thank you for taking the time to write Mercedes-Benz of South Orlando a review!
Google Review
- October 12, 2021
Response from the owner Replied: Bhishma, thank you for the positive feedback about your recent visit at Mercedes-Benz of South Orlando!
Google Review
- October 12, 2021
Response from the owner Replied: We are grateful for your positive feedback, thanks so much Samuel!
Google Review
- October 12, 2021
Response from the owner Replied: Roy, we appreciate the fantastic review of Mercedes-Benz of South Orlando!
Google Review
- October 12, 2021
Response from the owner Replied: Thank you for the excellent review of Mercedes-Benz of South Orlando, Ruth!
Google Review
- October 12, 2021
Response from the owner Replied: Theresa, thank you for taking the time to review Mercedes-Benz of South Orlando! It really means a lot to hear that youre happy.
Google Review
- October 12, 2021
Response from the owner Replied: Seeing your rating of Mercedes-Benz of South Orlando made our day, thank you Owen!
Google Review
- October 12, 2021
Response from the owner Replied: Thank you for taking the time to review Mercedes-Benz of South Orlando, Luis!
Google Review
- October 12, 2021
Response from the owner Replied: We are so glad we earned your business, thanks so much Amara!
Google Review
- October 12, 2021
Response from the owner Replied: Here at Mercedes-Benz of South Orlando we always value and appreciate our customers feedback. Thank you John!
Google Review
- October 12, 2021
(Translated by Google) Excellent customer service.They provided excellent services doing everything possible to satisfy customer needs in a timely and pleasant Maner.Excellent customer service.They provide excellent service by doing everything possible to meet customer needs in a timely and...
Response from the owner Replied: Liliana, we are so proud to hear that our team at Mercedes-Benz of South Orlando could do well for you! Gracias!
Google Review
- October 12, 2021
Class
Response from the owner Replied: Thanks for rating us five stars, Joe! - Mercedes-Benz of South Orlando
Google Review
- October 12, 2021
Great and excellent job
Response from the owner Replied: Hi Raymond. Thank you for the fantastic review of Mercedes-Benz of South Orlando!
Google Review
- October 12, 2021
Victoria was very helpful and accommodating!
Response from the owner Replied: Thank you for sharing your positive experience with Mercedes-Benz of South Orlando, Tammy! Victoria and our team appreciate your 5-stars!
Google Review
- October 12, 2021
Great Customer Service.Thank you so much James
Response from the owner Replied: Katrina, thank you for reviewing Mercedes-Benz of South Orlando!
Google Review
- October 12, 2021
Response from the owner Replied: Susan, we are so proud to hear that you had such a great time working with our team at Mercedes-Benz of South Orlando! Thank you so much!
Google Review
- October 12, 2021
Response from the owner Replied: Gayon, we are so happy to hear that Amir could make your time at Mercedes-Benz of South Orlando so great!
Google Review
- October 11, 2021
I had the worst experience at this Mercedes Benz. It is actually not the first time they upset me. When you call their phone number or website you have the option to schedule 24hour service. I scheduled service for my car and when I arrived it was closed, nobody working, a woman from service arrived...
Response from the owner Replied: Thank you for bringing this to our attention, Paloma. I'm sorry to hear about this experience and will make sure that this feedback gets addressed with my team. If you'd like to discuss the situation in greater detail, please don't hesitate to contact me directly. Thanks again, Jeff Summers - Service Manager - jsummers@mbso.com
Google Review
- October 11, 2021
Response from the owner Replied: Bill, we are so proud to hear that you had such a great time working with Robert and the team at Mercedes-Benz of South Orlando! Thank you!
Google Review
- October 11, 2021
Response from the owner Replied: Thaysa, we are so proud to hear that you had such a great time working with Gary and the team at Mercedes-Benz of South Orlando! Thank you so much!
Google Review
- October 10, 2021
After having been towed in for a flat tire, I had received service to replace the tire. I had requested a car wash which is customary with any service but I was told it was too late. At my home dealership it is done as a standard service after the service is complete. I felt that it would have been...
Response from the owner Replied: Hi Omar, thank you for your honest feedback. We hope to provide the best experience for all of our customers, and we're sorry we missed the mark. Please contact me at your earliest convenience to discuss this further. Thanks, Jeff Summers - Service Manager - jsummers@mbso.com
Google Review
- October 09, 2021
Response from the owner Replied: Thank you for your visit, Sarah! Paul looks forward to seeing you next time at Mercedes-Benz of South Orlando!
Google Review
- October 09, 2021
Response from the owner Replied: Thank you for your loyalty to our team at Mercedes-Benz of South Orlando, Michael! We look forward to your return!
Google Review
- October 09, 2021
Viktor at Mercedes-Benz of South Orlando was very professional and very customer service oriented. During the service of my vehicle he kept me informed with updates until the day the service was 100% completed . His dedication to customer service and his amazing attitude made it a phenomenal...
Response from the owner Replied: We know Viktor and the Mercedes-Benz of South Orlando team will be thrilled they made your service visit a five-star experience! Thank you for letting us care for your vehicle!
Google Review
- October 09, 2021
Response from the owner Replied: Thank you for considering our dealership the best, Necia! We're so happy that hear that you loved our inventory! See you next time at Mercedes-Benz of South Orlando!
Google Review
- October 08, 2021
Response from the owner Replied: Thank you for reaching out. We're disappointed to hear this and would like to get a better understanding of what happened. If you're willing to discuss your visit, would you please consider reaching out to me directly at your earliest convenience? Thanks, Jeff Summers - Service Manager - jsummers@mbso.com
Google Review
- October 08, 2021
Response from the owner Replied: Linda, we are so proud to hear that Eric could help make your time better! Mercedes-Benz of South Orlando is proud to have him on the team!
Google Review
- October 08, 2021
Response from the owner Replied: Thank you for taking the time to share this feedback, David! We're glad to hear that Viktor took great care of you & your vehicle and we hope we can be of service to you again in the future. Take care! - The Mercedes-Benz of South Orlando Team
Google Review
- October 08, 2021
I recently had a situation which required my vehicle to be towed to Mercedes Benz of South Orlando. Yannile and Ashley, from the dealership, were extremely helpful in making arrangements to have it repaired immediately. I hold these two in very high regard. They make up what I consider to be a...
Response from the owner Replied: Bill, we are very proud to hear that Yannile and Ashley could do a great job for you! We are sorry to hear that you had a frustrating experience getting your vehicle towed, and we would be happy to discuss that further with you.
Google Review
- October 08, 2021
Response from the owner Replied: Joe, we are so proud to hear that Keith and the team at Mercedes-Benz of South Orlando could take great care of you! Thank you so much!
Google Review
- October 08, 2021
What can I say about Viktor, hes a great person. Hes an amazing friend and make sure me and my wife leaves happy every time we service with him. Our experience and expectations are always exceeded with no complaints. Hes a genuine person. He always kept his promises. We have knows him for 3 years...
Response from the owner Replied: It means so much to hear that Viktor and the Mercedes-Benz of South Orlando team have provided consistent care to you all these years! We are thrilled to have you as a customer and look forward to seeing you at your next service visit! Thank you, Navin!
Google Review
- October 08, 2021
Response from the owner Replied: We are so proud to hear that John and Kyle could do such a great job for you! Mercedes-Benz of South Orlando is proud to have them on the team!
Google Review
- October 07, 2021
Response from the owner Replied: We're so happy Victoria showed you a five-star experience, Rochelle! Thank you for letting the Mercedes-Benz of South Orlando team make this an easier visit!
Google Review
- October 05, 2021
Response from the owner Replied: This is so great to hear, Bernardina! Thank you so much for leaving the Mercedes-Benz of South Orlando team your five-star review!
Google Review
- October 05, 2021
I bought a car online from south Orlando Mercedes Benz. I knew I was taking a chance but I have to admit this was by far the best experience I have ever had in purchasing a car. Gary OBrien helped me from my initial phone call to him delivering my certified Gla 250 4matic and I live about one...
Response from the owner Replied: Paul, we are so proud to hear that you had such a great time working with Gary! We really appreciate your kind words about Mercedes-Benz of South Orlando!
Google Review
- October 05, 2021
Response from the owner Replied: Nothing better than a great review, thanks Tatchy!
Google Review
- October 05, 2021
Response from the owner Replied: It was our privilege to serve you, thanks so much! - Mercedes-Benz of South Orlando Team
Google Review
- October 05, 2021
Response from the owner Replied: Thank you so much, Louise!
Google Review
- October 05, 2021
Response from the owner Replied: We are so happy that the Mercedes-Benz of South Orlando team delivered an excellent experience. Thank you James!
Google Review
- October 05, 2021
Response from the owner Replied: Thanks a million, from the Mercedes-Benz of South Orlando Team!
Google Review
- October 04, 2021
Response from the owner Replied: Jose, we are so proud to hear that Eugene could do such a great job for you! Mercedes-Benz of South Orlando appreciates you!
Google Review
- October 04, 2021
Response from the owner Replied: Joe, we are so proud to hear that Racine and the team at Mercedes-Benz of South Orlando could take great care of you!
Google Review
- October 04, 2021
Response from the owner Replied: Thank you for your honest feedback, Krishna! We'll see you next time at Mercedes-Benz of South Orlando!
Cars.com Review
- October 04, 2021
Viktor at Mercedes Benz of South Orlando is an amazing service advisor. The dealership had some scheduling issues with their system and Viktor squeezed me into his busy day and schedule. While I was disappointed with the actual dealership with their service scheduling system, I was amazed by...
Dealer Replied: We are so proud to hear that you had such a great time working with Viktor and the team at Mercedes-Benz of South Orlando!
Google Review
- October 02, 2021
My experience was very disappointed. I had 10 am Appointment, I was there at 9:20 am. I was waiting for Raul who was serving the people before me. I waited very patiently. Exactly at 10 am I was in front of his desk. Suddenly, a guy came and said he had 9:30 am appt but came at 10 am. As per Raul, I...
Response from the owner Replied: Thank you for reaching out, Beatrice. We're truly sorry to hear of your frustration and apologize for any inconvenience this experience may have caused for you. If you have any further questions or concerns, please feel free to contact me directly. Thanks again, Jeff Summers - Service Manager - jsummers@mbso.com
Google Review
- October 02, 2021
Response from the owner Replied: We're so happy to hear it! Thank you for leaving the Mercedes-Benz of South Orlando team your wonderful review and five-star rating! We hope you love your new car and we look forward to seeing you again!
Google Review
- October 02, 2021
Thank you for your help and support for me to get the 2016 Mercedes-Benz Sprinter. Nabil his service was excellent in striving to get me what I neededRecommend this salesperson for anyone going to Mercedes Benz of Millenia south Orlando. To get your dreams come trueGreat guy he went above and...
Google Review
- October 02, 2021
Cars.com Review
- October 02, 2021
I was in the area when I started having problems with my cars battery. I didnt have an appointment and so I thought I would be stuck at the dealer all day, but Raul and his team made sure to ease the process. His customer service and professionalism were excellent and I would definitely recommend...
Dealer Replied: Thank you for the five-star review, Nicole! It means a lot to hear we've provided such great care to you! We look forward to assisting you again in the future! - Mercedes-Benz of South Orlando
Google Review
- October 02, 2021
Response from the owner Replied: We're so happy Robert and Nancy made your visit so enjoyable, Soraya! Thank you for rating Mercedes-Benz of South Orlando five stars!
Google Review
- October 01, 2021
Amir Salaimeh is a very good person respectful professional who knows what to do when problems arose. I went to him that my car is still on the driveway unattended is almost one hour he got up fast to see to it that someone service my car it was a bad experience and that was not the first time I was...
Response from the owner Replied: Thank you for the review and feedback, Christiana. We appreciate your patience during your visit and are glad to hear that Amir was able to turn your experience around. Please don't hesitate to reach out directly if you have any further questions or concerns.
Google Review
- October 01, 2021
Response from the owner Replied: Thank you Pamela for reviewing Mercedes-Benz of South Orlando!
Google Review
- October 01, 2021
Response from the owner Replied: We are grateful to have your business, Frank. Thanks for taking the time to leave us a review! - The Mercedes-Benz of South Orlando Team
Google Review
- October 01, 2021
Response from the owner Replied: Fred, thank you for the rave review, we look forward to seeing you again at Mercedes-Benz of South Orlando.
Google Review
- October 01, 2021
Response from the owner Replied: Tommy, thank you for visiting Mercedes-Benz of South Orlando!
Google Review
- October 01, 2021
Response from the owner Replied: Thank you Samuel for stopping by to leave us a wonderful review!
Google Review
- October 01, 2021
Response from the owner Replied: Thank you for the excellent review of Mercedes-Benz of South Orlando, Russell!
Google Review
- October 01, 2021
Response from the owner Replied: Wanda, We would like to understand what occurred to cause this low rating. Please reach out to me at your earliest convenience so I may hear your concerns and address them. Thank you, Jeff Summers - Service Manager - jsummers@mbso.com
Google Review
- October 01, 2021
Response from the owner Replied: All of us at Mercedes-Benz of South Orlando appreciate great reviews, thank you!
Google Review
- September 30, 2021
Response from the owner Replied: We are grateful to have you as a Mercedes-Benz of South Orlando customer, thanks for the review!
Google Review
- September 30, 2021
Response from the owner Replied: Thank you for reviewing Mercedes-Benz of South Orlando! It was so kind for you to share your experience, Toni.
Google Review
- September 30, 2021
Response from the owner Replied: Thank you for your confidence in Mercedes-Benz of South Orlando! We are thankful for your business.
Google Review
- September 30, 2021
Response from the owner Replied: We are thrilled to see your positive review! Rob and our team appreciate your review at Mercedes-Benz of South Orlando!
Google Review
- September 30, 2021
Response from the owner Replied: Thank you for the fantastic review, Caroline - we'll be sure to share it with Eugene! We appreciate you trusting Mercedes-Benz of South Orlando with your business and hope you'll be visiting us again in the future!
Google Review
- September 30, 2021
Response from the owner Replied: Thank you for your amazing review! Amir and our team look forward to seeing you again at Mercedes-Benz of South Orlando!
Google Review
- September 30, 2021
Response from the owner Replied: Thank you for the review and feedback, Deborah. We appreciate your patience during your visit and we hope you'll give us a chance to do better in the future. Thanks again!
Google Review
- September 30, 2021
Response from the owner Replied: We're so happy James and the Mercedes-Benz of South Orlando team made your visit so great, Emie! Thank you for rating us five stars!
Google Review
- September 29, 2021
Response from the owner Replied: Patricia, we are so proud to hear that Gary could do such a great job for you during your visit Mercedes-Benz of South Orlando!
Yelp Review
- September 29, 2021
I went here to service my car as an elite vip member . I pulled in and immediately felt like I was somewhere in pine hills . Just a group of people standing around talking in the service entrance . The fat girl who works there gave me a dirty look like I was pulling in her own driveway or something....
Google Review
- September 28, 2021
Response from the owner Replied: The team at Mercedes-Benz of South Orlando loves seeing great reviews! Thank you Derrick!
Google Review
- September 28, 2021
Response from the owner Replied: We couldnt ask for a better review of Mercedes-Benz of South Orlando, thanks so much Monica!
Google Review
- September 28, 2021
Response from the owner Replied: Bruno, it was our pleasure to assist you. Thank you from all of us here at Mercedes-Benz of South Orlando!
Google Review
- September 28, 2021
Response from the owner Replied: We love seeing 5 star reviews. Thanks Michael!
Google Review
- September 28, 2021
Response from the owner Replied: Karen, thank you for sharing your positive feedback of Mercedes-Benz of South Orlando!
Google Review
- September 28, 2021
Response from the owner Replied: Jessica, thanks for the awesome review of Mercedes-Benz of South Orlando!
Google Review
- September 28, 2021
Response from the owner Replied: Thanks a bunch, from the Mercedes-Benz of South Orlando Team!
Google Review
- September 28, 2021
Response from the owner Replied: Jim, your kind review warms our heart! - Mercedes-Benz of South Orlando Team
Google Review
- September 28, 2021
Response from the owner Replied: Thank you for stopping by to leave us a wonderful review!
Google Review
- September 27, 2021
Response from the owner Replied: Danny, thank you for taking the time to review Mercedes-Benz of South Orlando.
Google Review
- September 27, 2021
Response from the owner Replied: All of us at Mercedes-Benz of South Orlando are happy to see this wonderful feedback! Thank you Alfonso!
Google Review
- September 27, 2021
Response from the owner Replied: Thank you for choosing Mercedes-Benz of South Orlando, we appreciate your positive feedback!
Google Review
- September 27, 2021
Response from the owner Replied: Diadette, thank you for trusting Mercedes-Benz of South Orlando with your business!
Google Review
- September 27, 2021
Response from the owner Replied: Thanks for choosing Mercedes-Benz of South Orlando! See you next time, Mimi.
Google Review
- September 27, 2021
Response from the owner Replied: We appreciate your business and your review! Thanks from the Mercedes-Benz of South Orlando Team, Erika!
Google Review
- September 27, 2021
Excellent customer service. Austin Cella my sales associate was amazing. He went beyond his dutiesTo help me, keep me posted while I was waiting my new GLB 250. He made the entire process so easy and joyful. Always answered my calls and respond to my emails. I felt like i knew him for years. Thank...
Response from the owner Replied: Selin, we are so happy to hear that Austin and the rest of the team at Mercedes-Benz of South Orlando could make an amazing experience for you!
Google Review
- September 27, 2021
Response from the owner Replied: Marcos, we are so happy to hear that you had such a great time working with Raul! Thank you so much for choosing Mercedes-Benz of South Orlando!
Cars.com Review
- September 27, 2021
My experience with Michael at Mercedes Benz of Orlando was wonderful and very beneficial. He spoke and has great experience. I would recommend purchasing the VIP package and the Wheels Maintenance plan.
Dealer Replied: Thank you for the excellent review, Angela! We're glad you enjoyed working with Michael and we hope to see you again next time here at Mercedes-Benz of South Orlando!
Cars.com Review
- September 27, 2021
My SL Class had indications of needing a new battery. Anthony and the team evaluated and found a bigger problem in that the starter was faulty and draining the battery. Happy that was done and done correctly. Car was returned clean and ready to go and at the price quoted.
Dealer Replied: Thank you for leaving Mercedes-Benz of South Orlando your awesome review, Mike! We're happy to hear Anthony and the team could make this a great service visit and help solve your concerns! We look forward to seeing you next time!
Google Review
- September 26, 2021
Response from the owner Replied: Hector, we are so happy to hear that you had such a great time working with Keith and the team at Mercedes-Benz of South Orlando! Thank you very much!
Google Review
- September 26, 2021
Response from the owner Replied: Reviews like this one make our day, Jenny! Thanks from the Mercedes-Benz of South Orlando team!
Google Review
- September 26, 2021
Response from the owner Replied: Javier, we are grateful for your review. It means the world to us here at Mercedes-Benz of South Orlando!
Google Review
- September 26, 2021
Response from the owner Replied: David - Your feedback is much appreciated!
Google Review
- September 26, 2021
Response from the owner Replied: Thanks so much, Diana. We look forward to your next visit with us!
Google Review
- September 26, 2021
Response from the owner Replied: Patti, were delighted we could deliver an excellent experience! - Mercedes-Benz of South Orlando Team
Google Review
- September 26, 2021
Austin and Yvette (or YvonneIm terrible with names) were fantastic. Austin was knowledgeable and not pushy or aggressive. He was helpful and understanding. He listened and explained and facilitated a sale that fit my schedule. We test drove one day, I made a deposit and secured the vehicle a second...
Response from the owner Replied: Lorin, we are so happy to hear that you had such a great time working with our team at Mercedes-Benz of South Orlando! Thank you so much for your kind words!
Cars.com Review
- September 25, 2021
Paul, Service Manager, is the absolute Best! He completely goes above and beyond to accommodate in each and every situation. The dealership is a class act. One phone call and they make you feel like you are their only priority. I will never go anywhere ever again.
Dealer Replied: Wow, Sandra, thank you so much - we truly couldn't ask for a better review! We appreciate you trusting Paul and the Mercedes-Benz of South Orlando team with your business and look forward to seeing you at your next visit!
Google Review
- September 25, 2021
Response from the owner Replied: Thank you for leaving the Mercedes-Benz of South Orlando team your five-star review, Janak! It's so great to hear we've done a great job of providing you a top-notch experience!
Google Review
- September 25, 2021
Response from the owner Replied: Ara, we appreciate the stellar review!
Google Review
- September 25, 2021
Left by Flor M.
Response from the owner Replied: Flor, thank you for your positive review of Mercedes-Benz of South Orlando!
Google Review
- September 25, 2021
Response from the owner Replied: Tony, we are so thankful for your business and your review! - Mercedes-Benz of South Orlando Team
Google Review
- September 25, 2021
Response from the owner Replied: Thank you for the positive feedback about your recent visit to Mercedes-Benz of South Orlando, Aola!
Google Review
- September 25, 2021
Response from the owner Replied: We are so happy our Mercedes-Benz of South Orlando team earned your five stars. Thanks Ross!
Google Review
- September 25, 2021
Response from the owner Replied: Were elated to get your positive feedback of Mercedes-Benz of South Orlando, thanks!
Google Review
- September 25, 2021
Response from the owner Replied: William, thanks for giving us the opportunity to serve you! - Mercedes-Benz of South Orlando Team
Google Review
- September 25, 2021
Response from the owner Replied: Theodore, thanks from the entire team at Mercedes-Benz of South Orlando!
Google Review
- September 25, 2021
Response from the owner Replied: Nascia, we are delighted to get your review of Mercedes-Benz of South Orlando. Thank you so much!
Google Review
- September 25, 2021
Response from the owner Replied: Tim, thank you for supporting Mercedes-Benz of South Orlando!
Google Review
- September 25, 2021
Response from the owner Replied: We really appreciate you taking the time to leave Mercedes-Benz of South Orlando this awesome review, thank you!
Google Review
- September 25, 2021
Response from the owner Replied: Thank you Linda for stopping by to leave Mercedes-Benz of South Orlando a wonderful review!
Google Review
- September 25, 2021
Response from the owner Replied: We are honored to receive your support, Ke. Thank you! - Mercedes-Benz of South Orlando Team
Google Review
- September 25, 2021
Response from the owner Replied: Jose, thank you so much from all of us at Mercedes-Benz of South Orlando!
Google Review
- September 25, 2021
Response from the owner Replied: (Translated by Google) Thanks for the excellent review of Mercedes-Benz of South Orlando!(Original)Gracias por la excelente resea de Mercedes-Benz of South Orlando!
Google Review
- September 25, 2021
Response from the owner Replied: We are so grateful for your kind comments on Amir! We appreciate your business and look forward to seeing you next time at Mercedes-Benz of South Orlando!
Google Review
- September 24, 2021
Response from the owner Replied: Johnny, we are so happy to hear that Eric and the team at Mercedes-Benz of South Orlando could earn your recommendation!
Google Review
- September 24, 2021
Response from the owner Replied: Thank you for your honest feedback. We will address your concerns with our team and hope to provide you with a better experience next time.
Cars.com Review
- September 24, 2021
Quick, easy, and to the point. I expected it to be a day long process, but we were in and out in an appropriate time frame. Kyle was very helpful, and even offered to stay late to explain the functions of the vehicle.
Dealer Replied: Glad our service took less than expected! We appreciate your review, and look forward to seeing you next time at Mercedes-Benz of South Orlando, Ashley!
Yelp Review
- September 24, 2021
5 out of 5! If I can add more stars I would. Coming up from Miami to our hotel my tires blew out. I have run flats and for some reason they didn't hold at all. I was stranded with my family in my car and called this dealership as it was the closest to me. They have an advisor and techs that deal...
Google Review
- September 23, 2021
Response from the owner Replied: Thank you for leaving us this honest review, Christian! We know Raul and the Mercedes-Benz of South Orlando team will be happy we earned your business. We'll see you next time!
Google Review
- September 21, 2021
Response from the owner Replied: Jon, we are so pleased that James and the Mercedes-Benz of South Orlando team could exceed your expectations!
Google Review
- September 21, 2021
Im so glad James is back at Mercedes Dealership in South Orlando bc he is great.He is very friendly, knowledgeable, and a true professional bc he enjoys his job.
Response from the owner Replied: Jerry, we are so happy to hear that you had such a great time working with James! Thank you very much for your kind words, Mercedes-Benz of South Orlando appreciates you!
Google Review
- September 20, 2021
Response from the owner Replied: August, we are so happy to hear that you had such a great time working with our team at Mercedes-Benz of South Orlando! It was our pleasure to take great care of you!
Google Review
- September 20, 2021
Response from the owner Replied: Joyce, thank you for visiting Nabil and RJ at Mercedes-Benz of South Orlando!
Google Review
- September 20, 2021
Response from the owner Replied: Mercedes, we are so proud to hear that Rob could make your time at Mercedes-Benz of South Orlando wonderful!
Google Review
- September 20, 2021
Response from the owner Replied: Kawar, we are so happy to hear that Victor could do such a great job for you during your time at Mercedes-Benz of South Orlando!
Google Review
- September 19, 2021
When I purchased the GLE 350 from Mercedes-Benz of South Orlando, I also purchased the added VIP service; however, I was not treated as a VIP when I recently completed my first service at the dealership. While I have no problem with the service advisor, the other personnel at the dealership didn't...
Response from the owner Replied: Hi Jim, customer service is our top priority, and it's hard to learn about your recent service appointment. We appreciate your feedback and would like to see how we can turn your experience around. Thanks, Jeff Summers - Service Manager - jsummers@mbso.com
Google Review
- September 18, 2021
Response from the owner Replied: We are grateful to have you as a Mercedes-Benz of South Orlando customer. Thank you Shelly!
Google Review
- September 18, 2021
Response from the owner Replied: It makes us so happy to see positive reviews. Thank you!
Google Review
- September 18, 2021
Response from the owner Replied: Chastity, we are thrilled to see the positive feedback. Thank you for choosing Mercedes-Benz of South Orlando!
Google Review
- September 18, 2021
Response from the owner Replied: Nicole, we appreciate your business and kind review! The team at Mercedes-Benz of South Orlando looks forward to seeing you again soon.
Google Review
- September 18, 2021
Response from the owner Replied: Joe, thank you for stopping by to leave Mercedes-Benz of South Orlando a wonderful review!
Google Review
- September 18, 2021
Response from the owner Replied: Theres nothing like seeing a great review on our page, thank you!
Google Review
- September 18, 2021
Response from the owner Replied: Everyone here at Mercedes-Benz of South Orlando always appreciates the positive feedback. Thank you Bill!
Google Review
- September 18, 2021
Response from the owner Replied: Our team strives for a five-star experience and we regret to see that wasn't the case this time. Please reach out to me so I can understand what happened to cause the low rating and help improve your experience. Thank you, Clarence Horne - General Sales Manager - chorne@mbso.com
Google Review
- September 18, 2021
Response from the owner Replied: Jackie, thank you for trusting Mercedes-Benz of South Orlando with your business!
Google Review
- September 18, 2021
Response from the owner Replied: It makes our day to see reviews like this, Jacob! Thank you. - Mercedes-Benz of South Orlando Team
Google Review
- September 18, 2021
Response from the owner Replied: We're sorry to see the low rating. We strive for a five-star experience for our customers and regret that wasn't the case this time. Please reach out to me at your earliest convenience. Thank you, Clarence Horne - General Sales Manager - chorne@mbso.com
Google Review
- September 18, 2021
Response from the owner Replied: Roberto, thank you for taking the time to leave Mercedes-Benz of South Orlando a review!
Google Review
- September 18, 2021
Response from the owner Replied: Thanks a million, from the Mercedes-Benz of South Orlando Team!
Google Review
- September 18, 2021
Response from the owner Replied: Genci, this review made our day. Thank you! -Mercedes-Benz of South Orlando
Google Review
- September 18, 2021
Left by Luis S.
Response from the owner Replied: Luis, thank you for your business and your kind review! - Mercedes-Benz of South Orlando Team
Google Review
- September 18, 2021
Response from the owner Replied: Bj, thanks for leaving Mercedes-Benz of South Orlando a review. Have a great day!
Google Review
- September 18, 2021
Response from the owner Replied: Hi Rizwana. We appreciate you taking the time to leave Mercedes-Benz of South Orlando a review, thank you!
Google Review
- September 18, 2021
Response from the owner Replied: We love to see great reviews. Thank you for reviewing Mercedes-Benz of South Orlando, Arturo!
Google Review
- September 18, 2021
Response from the owner Replied: Much appreciated Chuck!
Google Review
- September 18, 2021
Response from the owner Replied: Thank you for supporting Mercedes-Benz of South Orlando, we appreciate your business!
Google Review
- September 18, 2021
Response from the owner Replied: Aretha, thank you for stopping by to leave us a wonderful review!
Google Review
- September 18, 2021
Response from the owner Replied: We cant thank you enough for your support of Mercedes-Benz of South Orlando. Thank you so much Grace!
Google Review
- September 18, 2021
Response from the owner Replied: Daniela, thank you for your review. We really appreciate it! - The Mercedes-Benz of South Orlando team
Google Review
- September 18, 2021
Response from the owner Replied: It was our privilege to serve you, thanks so much! - Mercedes-Benz of South Orlando Team
Google Review
- September 18, 2021
Response from the owner Replied: The team at Mercedes-Benz of South Orlando loves to see great reviews! Amir will be happy to see your kind feedback!
Google Review
- September 17, 2021
Response from the owner Replied: Thank you so much for letting Paul and the service team at Mercedes-Benz of South Orlando handle your vehicle! We appreciate your great review and five-star rating and look forward to seeing you again!
Google Review
- September 17, 2021
Response from the owner Replied: We're so happy to hear it! Thank you for coming to Mercedes-Benz of South Orlando to work with Paul and Chris! We hope to see you again at your next appointment!
Cars.com Review
- September 17, 2021
Took my Sprinter RV in for recall! Keith made sure I got my RV back repaired in just a couple hours, fast and efficient! Great job Keith and Sprinter team!
Dealer Replied: We're so glad to hear it, Bill! Thank you for coming to work with the Mercedes-Benz of South Orlando team! We'll see you next time!
Google Review
- September 16, 2021
Response from the owner Replied: Mary, we are so happy that James has done such a great job for you!
Google Review
- September 16, 2021
Response from the owner Replied: Gerald, we are so happy to hear that you had such a great time working with Victor! Thank you so much for your kind words!
Cars.com Review
- September 16, 2021
Excellent. Top rate experience. Nigel in service and sales manager did 11/10 job. Overall experience was absolutely great Would recommend MBSO to everyone. Love my car
Dealer Replied: Donald, We're so happy Nigel and our team could give you such an awesome experience! Thank you for your great feedback and five-star rating! We look forward to working with you again!
Cars.com Review
- September 16, 2021
I had a great experience with Corey. He was very helpful since i walk in. He help me out with every question I had and was very patient with me. At the end I found the best fit for me.
Dealer Replied: We are so happy to hear that Corey could do such a great job for you! Thank you so much!
Google Review
- September 15, 2021
Response from the owner Replied: Thank you for your kind words and five-star rating! - Mercedes-Benz of South Orlando
Google Review
- September 15, 2021
Response from the owner Replied: Cassandra, we are so happy to hear that you had such a great time working with Adam and the team at Mercedes-Benz of South Orlando! Thank you!
Google Review
- September 15, 2021
Response from the owner Replied: Maya, we are so happy to hear that you had such a great time working with James and the team at Mercedes-Benz of South Orlando! Thank you so much for your kind words.
Google Review
- September 14, 2021
I definitely did not expect this from this store. No greeting no smile. I booked my appointment upfront yet they did not have a sales person for me. After a while I was with someone who absolutely knew nothing about sales. He didnt know if they had vehicles on inventory. He gave me a quote that is...
Response from the owner Replied: Din, We're disappointed to hear you did not feel the experience was satisfactory and we'd like to help resolve your concerns. Please don't hesitate to reach out to me if you'd like to discuss this further. Thank you, Clarence Horne - General Sales Manager - chorne@mbso.com
Google Review
- September 14, 2021
I couldnt be happier with this Mercedes Benz location! Our team has 25 Amazon vans some with a/c blower motors that needed to be replaced, we took them to another Mercedes Benz service center where they sat for months and not a single one had been worked on so we went and took them back. I called...
Response from the owner Replied: We're so appreciative of your fantastic review, Rebecca! The Mercedes-Benz of South Orlando team knows how important it is to find quality care and we're glad to provide it to you! Thank you for being our loyal customer! We'll see you at your next appointment!
Google Review
- September 14, 2021
Response from the owner Replied: Sean, we are so happy to hear that Eric could make your time at Mercedes-Benz of South Orlando so great!
Google Review
- September 14, 2021
Left by Nicole F.
Response from the owner Replied: Nicole, we are so happy to hear that Victoria worked well with you! Mercedes-Benz of South Orlando is very proud to hear that your visit was great!
Google Review
- September 14, 2021
Response from the owner Replied: Jorge, we are so happy to hear that you had such a great time working with our team at Mercedes-Benz of South Orlando! Thank you so much!
Google Review
- September 14, 2021
Response from the owner Replied: Thank you for your positive review of Mercedes-Benz of South Orlando, Doug.
Google Review
- September 14, 2021
Response from the owner Replied: Michael, we are so happy to hear that you had such a great time working with our team at Mercedes-Benz of South Orlando!
Cars.com Review
- September 14, 2021
Vicktor and the service staff were excellent as usual. I always enjoy going to this dealership. Thanks again. I would this dealership to anyone who likes great service.
Dealer Replied: Thank you, Ollie! We're glad you had a positive experience!
Google Review
- September 13, 2021
The service department is awesome. I live and hour north of Tampa and purchased my car from one of the local Tampa dealerships June. At 4am one morning, I got a flat tire on the FL Turnpike heading to MCO to pick up my brother after being delayed 7 hours and put on a flight to Orlando instead of...
Response from the owner Replied: Linda, it brings us a great amount of joy on how above & beyond the Service Team went for you! We look forward to your next visit here at Mercedes-Benz of South Orlando!
Google Review
- September 13, 2021
Response from the owner Replied: Thank you! We're so happy the Mercedes-Benz of South Orlando team could provide you a five-star experience! We hope to see you again soon!
Google Review
- September 13, 2021
Response from the owner Replied: Thank you for the five-star review, Hossam! We're so glad to hear Amir helped you during your visit to Mercedes-Benz of South Orlando!
Google Review
- September 12, 2021
I walked in not even to be greeted by anyone in the building receptionist included. I walked around for about 8-10mins to only be asked if Im buying a pre-owned vehicle. I then told the sales rep that I was looking for a newer vehicle and he told me there hard to come by at the dealership. Overall,...
Response from the owner Replied: David, We appreciate you leaving us this review and honest feedback. We're sorry to hear you didn't enjoy your experience and we take this information seriously. Please reach out to me at your earliest convenience to discuss the situation and find a resolution. Thank you, Clarence Horne - General Sales Manager - chorne@mbso.com
Google Review
- September 11, 2021
Response from the owner Replied: Benjamin, we are so happy to hear that Corey could do such a great job for you! Thank you so much!
Google Review
- September 11, 2021
Response from the owner Replied: Thank you for your confidence in Mercedes-Benz of South Orlando! We are thankful for your business.
Google Review
- September 11, 2021
Response from the owner Replied: Thank you for the excellent review of Mercedes-Benz of South Orlando, Prabhakar!
Google Review
- September 11, 2021
Response from the owner Replied: Gamma, this is a fantastic review. Thanks from the entire team at Mercedes-Benz of South Orlando!
Google Review
- September 11, 2021
Response from the owner Replied: All of us at Mercedes-Benz of South Orlando appreciate great reviews, thank you!
Google Review
- September 11, 2021
Response from the owner Replied: Thank you for stopping by to leave a wonderful review for Mercedes-Benz of South Orlando, Lita!
Google Review
- September 11, 2021
Response from the owner Replied: We are disappointed to see the low rating and would like to address your concerns with our team. Please reach out to me so I can hear about this situation and provide a better experience to you next time. Thank you, Clarence Horne - General Sales Manager - chorne@mbso.com
Google Review
- September 11, 2021
Response from the owner Replied: Charlie, theres nothing better than a great review. Thank you! - Mercedes-Benz of South Orlando Team
Google Review
- September 11, 2021
Response from the owner Replied: Derwin, We would like to understand what occurred to cause this low rating. Please reach out to me at your earliest convenience so I may hear your concerns and address them. Thank you, Jeff Summers - Service Manager - jsummers@mbso.com
Google Review
- September 11, 2021
Response from the owner Replied: Seeing your rating of Mercedes-Benz of South Orlando made our day, thank you Christie!
Google Review
- September 11, 2021
Response from the owner Replied: Wed like to express our gratitude for your kind review, thanks Maria!
Google Review
- September 11, 2021
Response from the owner Replied: We are thrilled to see your positive review!
Google Review
- September 11, 2021
Response from the owner Replied: We look forward to serving you next time Talal, thanks!
Google Review
- September 11, 2021
Response from the owner Replied: We appreciate your positive feedback, Carlos. We love seeing this review of Mercedes-Benz of South Orlando!
Google Review
- September 11, 2021
Response from the owner Replied: We cant thank you enough for the excellent review of Mercedes-Benz of South Orlando, Sarah!
Google Review
- September 11, 2021
Response from the owner Replied: We are grateful to have you as a Mercedes-Benz of South Orlando customer, thanks for the review!
Google Review
- September 11, 2021
Response from the owner Replied: Tyler, thank you for the positive feedback about your recent visit at Mercedes-Benz of South Orlando!
Google Review
- September 11, 2021
Response from the owner Replied: Thanks for leaving Mercedes-Benz of South Orlando a review, have a great day Jenny!
Google Review
- September 11, 2021
Response from the owner Replied: Prasad, thank you for taking the time to review Mercedes-Benz of South Orlando. We're thankful to have you as a customer.
Google Review
- September 11, 2021
Response from the owner Replied: Thank you for trusting Mercedes-Benz of South Orlando with your business, Vatsana!
Google Review
- September 11, 2021
Response from the owner Replied: Sun, thank you for leaving us your positive feedback. -Mercedes-Benz of South Orlando Team
Google Review
- September 11, 2021
Response from the owner Replied: Here at Mercedes-Benz of South Orlando we are always thankful for the positive feedback, thank you!
Google Review
- September 11, 2021
Response from the owner Replied: Thank you for your review, Jesse! -Mercedes-Benz of South Orlando
Google Review
- September 11, 2021
Response from the owner Replied: Thank you for the great review, Jeffrey! We appreciate your business and look forward to seeing you again next time here at Mercedes-Benz of South Orlando!
Google Review
- September 11, 2021
Response from the owner Replied: Thank you, Jeff! We're so happy to hear the Mercedes-Benz of South Orlando team gave you such awesome care!
Google Review
- September 11, 2021
Response from the owner Replied: Nigel and the Mercedes-Benz of South Orlando team are glad to help keep your car safe! Thank you for the five-star rating and your continued confidence in us!
Google Review
- September 11, 2021
Response from the owner Replied: LaVerne, we are so happy to hear that you had such a great time working with Keith! Mercedes-Benz of South Orlando is so happy that you enjoyed your visit!
Google Review
- September 10, 2021
Response from the owner Replied: Frank, we are so happy to hear that you had such a great time working with our team at Mercedes-Benz of South Orlando! Thank you!
Google Review
- September 10, 2021
Response from the owner Replied: Elliott, we are so happy to hear that you had such a great experience working with Mercedes-Benz of South Orlando!
Google Review
- September 10, 2021
Response from the owner Replied: Thank you for taking the time to share this experience, Edimar. I appreciate your patience while my team works to diagnose the issue and am always available if you'd like to discuss the situation in greater detail. Thanks, Jeff Summers - Service Manager - jsummers@mbso.com
Google Review
- September 09, 2021
Response from the owner Replied: Sabrina, we are so happy to hear that Keith could do such a great job for you! Thank you very much!
Google Review
- September 09, 2021
Response from the owner Replied: Hi Peter! We're so happy Keith and the Mercedes-Benz of South Orlando team have helped you enjoy consistent care for your vehicle all these years! Thank you for your confidence in us and five-star rating! We'll see you at your next appointment!
Google Review
- September 09, 2021
I had to drive an hour in the rain on toll roads but still managed to arrive at 11:30am 1/2hr before my scheduled appointment and checked in. The recall letter said that the recall would only take about 1hr. At 2:30 my RV had not been moved from where I parked it and I had to ask what was going on....
Response from the owner Replied: Wayne, We appreciate your input and will address these concerns with our team. Please reach out to me so I can hear more about this situation and help provide a better experience next time. Thank you, Jeff Summers - Service Manager - jsummers@mbso.com
Google Review
- September 09, 2021
Left by Sol T.
Response from the owner Replied: We're so pleased to hear Keith helped to provide great care to your vehicle, Sol! Thank you for being part of the Mercedes-Benz of South Orlando family! We'll see you again for your next service!
Google Review
- September 09, 2021
Response from the owner Replied: Roger, we are so happy to hear that you had such a great time working with our team at Mercedes-Benz of South Orlando! Thank you so much!
Google Review
- September 08, 2021
Response from the owner Replied: It's so great to hear Viktor helped make this an easier experience for you, Ed! Thanks for leaving the Mercedes-Benz of South Orlando team your awesome feedback and five-star rating! We will see you at your next appointment!
Google Review
- September 08, 2021
Response from the owner Replied: Desiree, we are so happy to hear that you had such a great time working with our team at Mercedes-Benz of South Orlando! Thank you!
Google Review
- September 08, 2021
Response from the owner Replied: Thank you for your review, Antonio! We're so happy to hear that you can trust Keith at Mercedes-Benz of South Orlando! Our team is here for all future automotive needs!
Google Review
- September 07, 2021
I had a battery error pop up and called to 3 different Mercedes dealerships to try and figure out what I needed, but waited on hold forever or no call back. I called this dealership and received a call from Tony within 20 minutes. He explained what was wrong and got me in the same day! Although...
Response from the owner Replied: We're so glad the Mercedes-Benz of South Orlando team could make this experience easier on you, Dave! We understand how difficult it can be to have service issues and it means the world to us that you trust our team to handle them promptly! Thank you for being a customer!
Google Review
- September 07, 2021
Response from the owner Replied: Michael, It's such a great feeling to read your review and we cannot thank you enough for the positive feedback! We're glad the Mercedes-Benz of South Orlando team made this a five-star experience for you and earned five stars! We look forward to servicing your vehicle again!
Google Review
- September 07, 2021
Keith was very helpful! He went out of his way to get my vehicle fixed! It was worth the drive coming from Wesley Chapel Mercedes. I informed him that I was having issues with the Sprinter's ac not working correctly and the sliding door not shutting from the outside. In addition, I needed the...
Response from the owner Replied: hi Sean, thank you for trusting Keith at Mercedes-Benz of South Orlando! We're so happy to hear that he was able to perform a quick service on your vehicle! Let us know how we can help in the future!
Google Review
- September 07, 2021
Response from the owner Replied: Thank you for the great feedback, Margaret! Viktor is a truly wonderful asset to our team and we'll be sure to pass along your kind comments to him. We appreciate you trusting Mercedes-Benz of South Orlando with your business and look forward to seeing you again next time. Take care!
Google Review
- September 07, 2021
Response from the owner Replied: Keith is a valued member of the Mercedes-Benz of South Orlando team and we're so glad they made this a great experience for you! Thank you so much for the five-star review, Timothy! We'll see you next time!
Google Review
- September 06, 2021
Response from the owner Replied: We're so happy to hear this, Joe! Thank you for leaving the Mercedes-Benz of South Orlando team your fantastic review and rating!
Google Review
- September 06, 2021
South Orlando Mercedes Customer service is far above commendable because of at least 1 person, Tony C. I had purchased an AMG C53 during the pandemic from St. Louis Missouri however, didnt have the front tag holder placed at the time of purchase. So over the Labor Day holiday weekend, I was...
Response from the owner Replied: Tammy, we are so happy to hear that you had such a great time working with our team at Mercedes-Benz of South Orlando! Thank you so much for taking the time to leave us a thoughtful review!
Google Review
- September 06, 2021
Jorell is an excellent seller, very patient and try to met all our expectations.were not easy customers but he went up and beyond to make us happy. Excellent service. We just gotOur new car yesterday and we hope everything is okay with it.
Response from the owner Replied: Lu, we are so happy to hear that you had such a great time working with Jorell! Thank you very much!
Google Review
- September 06, 2021
Great experience. When I arrived I was a little apprehensive. The service lanes were full and i didnt see a service tech in sight. After about 5 minutes the cars started moving and I was able to pull in for my 1200 appointment on time. Paul, my service rep was very knowledgeable. He explained...
Response from the owner Replied: Harold, we are so happy to hear that you had such a great time working with our team at Mercedes-Benz of South Orlando! Thank you so much for your kind words!
Google Review
- September 06, 2021
Response from the owner Replied: Edward, we are so happy to hear that you had such a great time working with Gary, Josh, and the team! Thank you for choosing Mercedes-Benz of South Orlando!
Google Review
- September 05, 2021
Response from the owner Replied: Tia, We are sorry to hear about this. Please reach out to me directly to discuss your needs. Thank you, Clarence Horne - General Sales Manager - chorne@mbso.com
Google Review
- September 04, 2021
Response from the owner Replied: Thanks a bunch, from the Mercedes-Benz of South Orlando Team!
Google Review
- September 04, 2021
Response from the owner Replied: Cedric, thank you for taking the time to write Mercedes-Benz of South Orlando a review!
Google Review
- September 04, 2021
Response from the owner Replied: We are so glad we earned your business, thanks so much Victor!
Google Review
- September 04, 2021
Response from the owner Replied: Thank you for stopping by to leave us a wonderful review!
Google Review
- September 04, 2021
Response from the owner Replied: Pablo, thank you for reviewing Mercedes-Benz of South Orlando!
Google Review
- September 04, 2021
Response from the owner Replied: Hi Kenneth. Thank you for the fantastic review of Mercedes-Benz of South Orlando!
Google Review
- September 04, 2021
Response from the owner Replied: We are delighted to hear from you, Orlando. Thank you for the great review of Mercedes-Benz of South Orlando!
Google Review
- September 04, 2021
Response from the owner Replied: We are grateful for your positive feedback, thanks so much William!
Google Review
- September 04, 2021
Response from the owner Replied: I'm sorry to see your one-star rating, Ruby, and would like to get a better understanding of what happened and how we might be able to improve your experience. If you could please reach out to me directly at your earliest convenience, it would be greatly appreciated. Thank you, Clarence Horne - General Sales Manager - chorne@mbso.com
Google Review
- September 03, 2021
Response from the owner Replied: This review made us so happy, Andre! Victoria and our team appreciate your kind words, and look forward to seeing you next time at Mercedes-Benz of South Orlando!
Google Review
- September 03, 2021
Response from the owner Replied: Hi Neal, thank you for your positive feedback! See you next time! -Mercedes-Benz of South Orlando
Google Review
- September 03, 2021
The best car buying experience by far.The finance department was amazing tending to my needs and Justin kept me informed every step of the way, he is the greatest. I usually get surprised at the end but this time it was for the good, my payment was less, that has never happened before, usually it's...
Response from the owner Replied: David, we are so happy to hear that you had such a great time working with our team at Mercedes-Benz of South Orlando! We are so proud to have you as a friend!
Google Review
- September 02, 2021
Keith was great to work with in the service department. Scheduling service through the website was super easy, and while their waiting, the service center was comfortable, with some nice amenities like coffee and food (complimentary to VIP members). As I'm new to the area I don't understand, nor was...
Response from the owner Replied: Mike, we are so happy to hear that you had such a great time working with our team at Mercedes-Benz of South Orlando! Thank you very much.
Google Review
- September 02, 2021
Justin jumped through all of the hoops to find us my GLC in this crazy market. The entire process was quick and easy and he even drove over an hour to deliver my car because it wasnt ready for me the night before. The finance manager got us a great interest rate and took care of all the paperwork...
Response from the owner Replied: Thank you for the great review, Michelle! We're so glad that Justin worked hard to get you your new GLC and we'll be sure to share your kind comments with him and the rest of the team. Your business is much appreciated by all of us here at Mercedes-Benz of South Orlando and we hope we have the opportunity to work with you again in the future. Until then, take care and enjoy your new vehicle!
Google Review
- September 02, 2021
Response from the owner Replied: Shanelle, we are delighted to hear that Adam could make your time at Mercedes-Benz of South Orlando so great! Thank you!
Google Review
- September 02, 2021
Response from the owner Replied: Jacob, we are so happy to hear that you had such a great time working with Kevin! Mercedes-Benz of South Orlando is so lucky to have him.
Google Review
- September 02, 2021
Response from the owner Replied: The team at Mercedes-Benz of South Orlando loves seeing great reviews! Thank you Joyce!
Google Review
- September 02, 2021
Response from the owner Replied: David, thank you for trusting Mercedes-Benz of South Orlando with your business!
Google Review
- September 02, 2021
Response from the owner Replied: Reviews like this one make our day, Holly! Thanks from the Mercedes-Benz of South Orlando team!
Google Review
- September 02, 2021
Response from the owner Replied: We really appreciate you taking the time to leave Mercedes-Benz of South Orlando this awesome review, thank you!
Google Review
- September 02, 2021
Response from the owner Replied: We love seeing 5 star reviews. Thanks Hector!
Google Review
- September 02, 2021
Response from the owner Replied: Thank you for reviewing Mercedes-Benz of South Orlando! It was so kind for you to share your experience, Ana.
Google Review
- September 02, 2021
Response from the owner Replied: Here at Mercedes-Benz of South Orlando we are always thankful for the positive feedback, thank you!
Google Review
- September 02, 2021
Response from the owner Replied: Thank you for choosing Mercedes-Benz of South Orlando, we appreciate your positive feedback!
Google Review
- September 02, 2021
Response from the owner Replied: We are so happy our Mercedes-Benz of South Orlando team earned your five stars. Thanks Debra!
Google Review
- September 02, 2021
Response from the owner Replied: Jean, thank you for the rave review, we look forward to seeing you again at Mercedes-Benz of South Orlando.
Google Review
- September 02, 2021
Response from the owner Replied: Gina, thank you for taking the time to review Mercedes-Benz of South Orlando! It really means a lot to hear that youre happy.
Google Review
- September 02, 2021
Response from the owner Replied: It was our privilege to serve you, thanks so much! - Mercedes-Benz of South Orlando Team
Google Review
- September 02, 2021
Left by Cheryl S.
Response from the owner Replied: Hi Cheryl, thanks so much for taking the time to leave Mercedes-Benz of South Orlando a review.
Google Review
- September 02, 2021
Response from the owner Replied: Shawn - Your feedback is much appreciated!
Google Review
- September 02, 2021
Response from the owner Replied: Maria, thank you for leaving Mercedes-Benz of South Orlando your positive feedback.
Google Review
- September 02, 2021
Response from the owner Replied: All of us at Mercedes-Benz of South Orlando are happy to see this wonderful feedback! Thank you Donald!
Google Review
- September 02, 2021
Response from the owner Replied: We really appreciate you taking the time to leave Mercedes-Benz of South Orlando this awesome review, thank you!
Google Review
- September 02, 2021
Response from the owner Replied: Were elated to get your positive feedback of Mercedes-Benz of South Orlando, thanks!
Google Review
- September 02, 2021
Response from the owner Replied: Thank you Rafael for stopping by to leave us a wonderful review!
Google Review
- September 02, 2021
Response from the owner Replied: Anna, thanks for the awesome review of Mercedes-Benz of South Orlando!
Google Review
- September 02, 2021
Response from the owner Replied: Shelly, thank you for being such a great customer of Mercedes-Benz of South Orlando!
Google Review
- September 02, 2021
Response from the owner Replied: Thank you for sharing your positive experience with Mercedes-Benz of South Orlando, Danny!
Google Review
- September 02, 2021
Response from the owner Replied: Carmen, your kind review warms our heart! - Mercedes-Benz of South Orlando Team
Google Review
- September 02, 2021
Response from the owner Replied: Khaled, we are grateful for your review. It means the world to us here at Mercedes-Benz of South Orlando!
Google Review
- September 02, 2021
Response from the owner Replied: We appreciate your business and your review! Thanks from the Mercedes-Benz of South Orlando Team, Kason!
Google Review
- September 02, 2021
Response from the owner Replied: Kaushik, we appreciate the fantastic review of Mercedes-Benz of South Orlando!
Google Review
- September 02, 2021
Response from the owner Replied: Thanks so much, Daniel. We look forward to your next visit with us!
Google Review
- September 02, 2021
Response from the owner Replied: Thank you for taking the time to review Mercedes-Benz of South Orlando, Melvin!
Google Review
- September 02, 2021
Response from the owner Replied: It makes us so happy to see positive reviews. Thank you!
Google Review
- September 02, 2021
Response from the owner Replied: Thank you Rodrigo for reviewing Mercedes-Benz of South Orlando!
Google Review
- September 02, 2021
Response from the owner Replied: Thank you so much, Walter!
Google Review
- September 02, 2021
Response from the owner Replied: Thank you for supporting Mercedes-Benz of South Orlando, we appreciate your business!