DealerRater Review
- January 17, 2020
I was very happy with the excellent customer service I received on my recent visit . Ken was exceptional . Ken addressed all my concerns completely today
Google Review
- January 15, 2020
Left by Amod P.
DealerRater Review
- January 14, 2020
Our service rep, John, thoroughly reviewed our service history and recommended only necessary maintenance. Performed maintenance and manufacturer recall and provided rental for a day. Nice experience.
DealerRater Review
- January 12, 2020
The Mercedes dealership goes above and beyond the call of service to repair my vehicle. This is my third visit bringing my vehicle in for the same issue. I believe it may be actually repaired this time.
Google Review
- January 11, 2020
Google Review
- January 10, 2020
Left by Terra S.
HAROLD IS THE BEST
DealerRater Review
- January 10, 2020
I was treated wonderful! I didn't feel pressure. Christie was great to work with! I'll definitely be back to purchase MY "mom" car!
Google Review
- January 09, 2020
Left by Cameron C.
DealerRater Review
- January 08, 2020
Took car in for service on my tire, I decided to purchase my leased vehicle, worked with service (John G), sales (Clarence) & Basil in Finance
Google Review
- January 07, 2020
Left by Sharon W.
Great experience! Can't say enough about the professionalism of my sales team member, Michael Waldon. The entire team, sales, business and service was awesome. I will definitely shop Mercedes-Benz of Collierville for future purchases.
DealerRater Review
- January 07, 2020
The dealership was very busy the day I went in but the wait was not too bad and the staff was very nice. Would recommend.
Google Review
- January 06, 2020
Left by Alana B.
Google Review
- January 04, 2020
Very fast, efficient, and professional. Good communication on my car's progress and when it would be ready. Immaculate facility.
Google Review
- January 03, 2020
Google Review
- January 03, 2020
Google Review
- January 02, 2020
Left by Joe M.
What I super dealership. Michael Waldron treated us like royalty. Everyone we met were courteous and helpful. We look forward to more dealings in the future.
DealerRater Review
- January 02, 2020
The salesman worked with me and did not try to sell me something I didnt like I was able to get a great vehicle.
Facebook - Web Review
- January 01, 2020
Harold & Ali took EXCEPTIONAL care of me! All I did was tell them what I was looking for, and they got me in a car equipped with EVERYTHING I wanted. Im in love with my car! In the words of Harold, my ride has officially been pimped!
Google Review
- January 01, 2020
Left by Tiearny P.
Harold & Ali took excellent care of me! They got me in a car that was equipped with everything I wanted! Im definitely loving my new ride! In the words of Harold, my ride has officially been pimped!!
DealerRater Review
- January 01, 2020
I was amazed at how good of a deal I got on my new car and how easy and quick the process of purchasing was. Terry Schultz did a magnificent job making my car buying experience very pleasant and was very helpful. I appreciate him and the rest of the staff there and will be back again.
DealerRater Review
- January 01, 2020
Our Service Advisor was exceptional. He explained everything in detail so I could understand the cost and reason for the service needed. I did not feel rushed or pushed to do anything. The best!
Google Review
- December 30, 2019
Google Review
- December 30, 2019
Left by Sonia B.
Google Review
- December 30, 2019
Left by Sharon W.
Google Review
- December 30, 2019
It was great
Google Review
- December 30, 2019
My overall experience with Mercedes Benz of Collierville was very pleasant! From start to finish! Byron Was very professional and informative. Baziel (sorry if the spelling of your name is incorrect) made the financing part very smooth and he even got me a better apr% by financing with MB. I was in...
Google Review
- December 30, 2019
The plan that day was to "see what they have in stock" and "price compare" with other brands we had already test driven. We bought that day! They had the perfect car in stock and what a beautiful maroonish color it is! Being a 2019 model and the year end special, how could we say no? Christie...
DealerRater Review
- December 30, 2019
Good service job. It took a little bit longer then I was told. Every thing was done on a high professional level. Thank you! Happy New Year
DealerRater Review
- December 28, 2019
This dealership was an epic experience!!! Professional and very knowledgeable. Collierville Benz you rock. Harold and Clarence appreciate all you guys have done. And lets not forget my guy A ( GM)
Yelp Review
- December 27, 2019
Nice dealership to work with on the purchase of my used Mercedes AMG GT coup. Byron Jacobs was a knowledgable salesperson and other staff were helpful as well. Thanks, Dennis Zanone
DealerRater Review
- December 27, 2019
Service department was awesome to care of us expertly and professionally. After all said and done i came out much better than expected on the bill
Facebook - Web Review
- December 22, 2019
Christie Weldon took excellent care of us. She answered all of our questions and gave us GREAT insight on MB that hadnt found in our own research. We love our new car.
Mercedes-Benz of Collierville Replied: Thanks so much for the kind words, Diana! We truly appreciate your business
DealerRater Review
- December 21, 2019
Friendly, did exactly what was needed and checked for recall then updated software. explained and confirmed service informed of cost. sent text and email. great job
Google Review
- December 20, 2019
DealerRater Review
- December 19, 2019
As always the Collierville Dealership is always clean & inviting with great customer service. The dealership always have a great line of inventory. Everyone there are very friendly.
Google Review
- December 17, 2019
Left by Rema N.
Google Review
- December 16, 2019
Left by Lovetta J.
Tires! Tires! Tires! It doesn't matter how new my car is or how low my mileage is, it appears I am always replacing a tire on my Mercedes C 300. However, I went in to the dealership to replace a tire, and I noticed new faces in the Service Department. I was greeted and assisted by Camden Blake. He...
Google Review
- December 15, 2019
DealerRater Review
- December 15, 2019
Serviice was satisfactory and all question were answered and all issues were addressed. We had no complaints. Serviice advsor was very very knowledgeable and courteous.
Google Review
- December 15, 2019
Mercedes Benz of Collierville has the most friendly and knowledgeable salesmen and staff which led to a very pleasant and professional experience. Thank you Gavin Matthews for your help, expertise, product knowledge and ability to make this a pleasant experience.KH
Google Review
- December 14, 2019
Left by Linda J.
Google Review
- December 14, 2019
Left by Walter C.
Very professional and timely services performed.
Response from the owner Replied: Thanks for the great review, Walter! We really appreciate your business.
DealerRater Review
- December 14, 2019
Phillip and the service department were excellent, my experience with the sales department was less than satisfactory. Had immediate need for replacement tires and Phiilip scheduled thta afternoon and replaced.
Google Review
- December 13, 2019
Left by Michele F.
Google Review
- December 13, 2019
DealerRater Review
- December 13, 2019
Great service, staff was extremely helpful. We went in for one vehicle (Sprinter) and left with a vehicle that fit our needs much better (Metris)
Google Review
- December 11, 2019
Left by James A.
Smooth, drama free experience. Thanks!
Google Review
- December 10, 2019
Highly recommend Mercedes Benz of Collierville . Jim Calhoun was very helpful and friendly. My wife loves her new GLE 350!
DealerRater Review
- December 10, 2019
Great salesperson with great selection of cars. Nice place to get my new ride for a service ! Keep up the good work. Thank you so much
Google Review
- December 06, 2019
Left by Randy B.
DealerRater Review
- December 06, 2019
Mr. Phillip Casserino accommodated my request when there were significant number of cars were being admitted for service. Sinxce it was Thanksgiving week, the repairs took a week. Mr. Casserino was exceptionally professional and helped me in the entire process. This is the first time we utilized...
Google Review
- December 06, 2019
Left by Karen W.
Google Review
- December 05, 2019
Left by Tammy W.
Google Review
- December 04, 2019
DealerRater Review
- December 04, 2019
Rachel Fernando and the gentlemen at the greeting tbl by the service station were simply great I have always been coming to this location and I always recommend this location to the people I know of Thank you for everything Jivani
DealerRater Review
- December 04, 2019
The climate was positive. The entire staff was polite and professional. All my needs was met. John is a true professional and it is a pleasure to work with such people.
Google Review
- December 04, 2019
Google Review
- December 02, 2019
Left by Michael B.
Sales experience was professional and efficient. Our Sales person, Byron, was knowledgable, patient and extremely friendly. Overall, a very pleasant experience.
Google Review
- December 02, 2019
Google Review
- November 30, 2019
DealerRater Review
- November 29, 2019
I really like the fact that I received an email reminding me that it was time to have my car in for its first service. I just dropped the car off without an appointment with a list of questions. I was glad to talk to someone like John. He took the time to go over each item with me. When the...
Google Review
- November 26, 2019
Google Review
- November 23, 2019
DealerRater Review
- November 22, 2019
Left by Cathy L.
Best service and service writers! Excellent communication about what needed to be done and efficiently serviced my car even though I didnt have an appointment
Google Review
- November 22, 2019
Left by Donburnell H.
Pristine service and support
Facebook - Web Review
- November 22, 2019
Left by Frances A.
Great service great staff and especially the best care ever for the client
Google Review
- November 21, 2019
DealerRater Review
- November 19, 2019
Fernando displayed a pleasant attitude eager to assist and please the customer. I like that he was attentive and positive about their ability to deliver results. He asked the mechanic Greg to ride with me to make sure he understood the issue I was having with my car. Greg was friendly and confident...
DealerRater Review
- November 19, 2019
The staff at the dealership are what makes a difference. John is a great service advisor and did a great job explaining the work to be done.
Google Review
- November 19, 2019
Left by Sana U.
Google Review
- November 18, 2019
DealerRater Review
- November 18, 2019
Left by Shannon L.
Everyone was very friendly and efficient! Thank you. I would be happy to shop here again in the future. Thank you for a wonderful experience.
Google Review
- November 16, 2019
Left by Robert B.
Google Review
- November 16, 2019
Left by Phillip C.
Facebook - Web Review
- November 16, 2019
Left by Verdie F.
They6 They're professionalism pleasant atmosphere efficiency
Mercedes-Benz of Collierville Replied: Thanks so much, Verdie!
DealerRater Review
- November 15, 2019
Great customer service by the service department at MB Collierville. They are professional and honest. My service advisor kept me well informed about my vehicle.
DealerRater Review
- November 14, 2019
Left by Larry S.
Great inventory to select from good locationGreat place to shop ! Beautiful dealership! Polite employees, well trained people to answer your questions and help you for any need you may have.
DealerRater Review
- November 13, 2019
This was the greatest car buying experience I ever had. Mr. Terry Schultz showed my wife & I superb professionalism & matchless service making our visit memorable!
Google Review
- November 13, 2019
DealerRater Review
- November 12, 2019
I continue to have good experiences with the service team at MB Collierville. In addition to my service visit, my advisor informed me of a recent advisory that had not yet been communicated to me by MBUSA. The work performed by technicians and presentation of my CLS was spot-on. Thanks...
DealerRater Review
- November 12, 2019
Left by Zabihollah R.
Very professional and congenial environment with a focus on lessening to the customer and meeting his needs and expectations. I was treated with care and the focus was on the customer satisfaction.
Google Review
- November 11, 2019
DealerRater Review
- November 09, 2019
A pleasure dealing with all of the drying met in purchasing my 350. Rebecca was very knowledgeable about the vehicle and went all of features of it.
Google Review
- November 07, 2019
Excellent
Response from the owner Replied: Thanks for the 5 Stars!
Google Review
- November 06, 2019
Left by Vincent C.
DealerRater Review
- November 06, 2019
30,000 mile service done in afternoon! After work...great for me! Very comfortable lobby Nd good snacks!! Very friendly! Much better than last visit!
DealerRater Review
- November 06, 2019
Outstanding, excellent, service second to none. The most pleasant experience I've ever had. Prompt, courteous, timely. Lots of sodas, water and snacks. Sofa and artwork in the mens room.
DealerRater Review
- November 06, 2019
Exceptional service from John Galvalisi. He scheduled worked to be performed at the time I needed. He was professional and explained all the details to perform.
Google Review
- November 04, 2019
Left by Kelly L.
Facebook - Web Review
- November 04, 2019
Left by Ulises C.
Great service, excellent communication, very happy doing business with mercedes-benz of Collierville, thanks byron
DealerRater Review
- November 03, 2019
Service department does an exceptional job every time! They are always professional, courteous and on time. I have enjoyed my Mercedes for four years and the service department is one of the reasons I enjoy my Mercedes.
Facebook - Web Review
- November 02, 2019
Mr. John, solving my vehicle maintenance/ service problem.
Google Review
- November 01, 2019
Google Review
- November 01, 2019
I've bought cars from several Mercedes dealerships and across the board I've had an exceptional experience. Working with Christie Weldon was no exception to that and she's an absolute pleasure to deal with.
Google Review
- October 31, 2019
DealerRater Review
- October 30, 2019
My second car-buying experience at Mercedes-Benz of Collierville was just as impressive as the first. Byron was thorough in his demonstration, answered my questions completely and with clarity. As a result the buying experience was a pleasure.
Google Review
- October 29, 2019
Google Review
- October 29, 2019
Left by Justin G.
Easy to deal with and super nice will do business again in the future
Google Review
- October 28, 2019
Left by Lesia M.
Google Review
- October 25, 2019
Left by Jason P.
The manager and staff are client service oriented/focused, and they pay close attention to details! They went out of their way to ensure I got a good deal, and Michael Waldon was patient and helped me decide on the car that was best for me. Highly recommend and will continue to do business with...
Google Review
- October 24, 2019
Left by Richard S.
DealerRater Review
- October 24, 2019
What a pleasure it was to work with and purchase from Christie,I live about 400 miles away from the dealership so Christie was my eyes and ears on the used vehicle that I bought,She described each scratch mark there was[only one] on the vehicle,When I got there I had to ask her where the scratch was...
Google Review
- October 23, 2019
Left by Jerry D.
I must say Mercedes-Benz of Collierville gave me a great deal on me 2019 E450 it is a great car and I am glade I stop by it was just for service but I came home with a new car thanks.
Response from the owner Replied: Thanks for the great review, Jerry! We are so happy we could help get you into a new E Class and hope you are loving it.
DealerRater Review
- October 22, 2019
Very friendly helpful staff. Even people in parts dept were very helpful. Good location of dealership. Would definitely recommend to friends and family. Will use again.
Google Review
- October 22, 2019
Great service friendly staff
Google Review
- October 21, 2019
GREAT SERVICE!
Google Review
- October 20, 2019
Left by Shamille J.
DealerRater Review
- October 16, 2019
Left by Tejinder S.
Everybody was very professional in their approach. The Finance manager seemed to absolutely "get" my point of view and respond appropriately. There was no wasted time. The car was ready as promised.
Facebook - Web Review
- October 16, 2019
We just bought our 2020GLE350 from this location and service was great, our salesman Clarence Mitchell made buying our new SUV a very good experience
Mercedes-Benz of Collierville Replied: We are so pleased to hear you had a good experience with us. We hope you love your new GLE! Thanks for sharing
Google Review
- October 14, 2019
Left by Angela W.
DealerRater Review
- October 14, 2019
New service advisor was pleasant and thorough. Although service was performed for which I did not request, I wasnt charged or made to feel like I had to pay for it.
Google Review
- October 12, 2019
Left by Joel M.
A friendly and laid back atmosphere at this dealership.Michael Waldon is very experiencedand personable as a sales professional.He made us feel right at home!The dealerships used car inventory is high quality with competitive pricing in the Memphis market.
Google Review
- October 11, 2019
Left by Adam S.
DealerRater Review
- October 04, 2019
The service at Collierville Mercedes is very personal and impressive. Larry was very understanding of my request and helped me find a car within my budget. I am now a proud owner of my first Mercedes! After getting car home, I saw a chip in the windshield that we did not notice at dealership. I took...
DealerRater Review
- October 02, 2019
The sales personnel were informative, professional, and patient. Among the best I have encountered in over 4 decades of experience with car dealers. The dealer was welcoming and without pressure.
DealerRater Review
- October 02, 2019
My experience at Mercedes Benz of Collierville was exceptional! Great customer service. I am very pleased with my 2020 CLA 250!! The process was smooth, I did not feel overwhelmed or frustrated as I have in the past with other dealerships!
DealerRater Review
- October 01, 2019
My service, is always great when I deal with John , he always considers your time and your job .Its a great dealership to have your car serviced and for sales
Google Review
- September 27, 2019
Response from the owner Replied: Thanks for the 5 Stars!
Google Review
- September 26, 2019
Left by Chad O.
Response from the owner Replied: Thanks for the five-star review.
Google Review
- September 25, 2019
Left by Brad H.
Response from the owner Replied: Thank you for the five-star rating.
Google Review
- September 25, 2019
Wife took car in for wind noise on 2019 C300, a month later car not fixed , Still no permanent Solution. But they seem very caring and mindful of situation. Nice building, All employees nice. Everything you'd expect from a high end car dealership...
Google Review
- September 25, 2019
Response from the owner Replied: Hi Mahmood, thanks for the review. We'd love the opportunity to hear how we can earn a 5 star review from you. Please give us a call at 901-316-3535 and ask for Armandi.
Google Review
- September 25, 2019
Left by Steve W.
Response from the owner Replied: Thanks for your awesome review.
Google Review
- September 25, 2019
Wife took car in for wind noise on 2019 C300, a month later car not fixed , Still no permanent Solution. But they seem very caring and mindful of situation. Nice building, All employees nice. Everything you'd expect from a high end car dealership...
Response from the owner Replied: Thanks for the review. We apologize for not being able to fix the issue at this time. If there is anything we may be able to help you with, please give us a call at 901-316-3535 and ask for our manager, Armandi.
DealerRater Review
- September 25, 2019
Each time we have taken our vehicles in for service or have had any concerns the issues have always been happily resolved. We are treated respectfully and professionally. We've been to many other dealerships in the past and we can honestly say, Mercedes Benz of Collierville is a top notch...
DealerRater Review
- September 25, 2019
I brought my car in to be looked at without an appointment this past Saturday afternoon. I was greeted with a smile and a positive attitude that everything will be taken care of. I was in and out within 30 minutes with my problem taken care of.
DealerRater Review
- September 24, 2019
The service advisor John Galvalisi is so customer friendly and professional. His dedication shows beyond measure. Hes timely with returning calls and very attentive.
DealerRater Review
- September 24, 2019
All my years of purchasing automobiles. I have never experienced anything like this! Mercedes of Collierville is definitely a top notch organization that really and truly care about their customers. They are super professional! The quality of care and concern is unreal. They lead by example,...
DealerRater Review
- September 24, 2019
Our sales consultant was extremely helpful in showing us many cars and helping to determine our needs and wants. Our experience was top notch from beginning to end. Thanks so much!
Google Review
- September 22, 2019
Response from the owner Replied: Thanks for the five-star review.
Google Review
- September 22, 2019
Response from the owner Replied: Thank you for your five-star review.
Google Review
- September 21, 2019
Left by Teresa M.
Response from the owner Replied: Thank you for the five-star review.
Google Review
- September 21, 2019
Response from the owner Replied: Thank you for the five-star rating.
Google Review
- September 19, 2019
Response from the owner Replied: Thank you for the great rating.
Google Review
- September 19, 2019
Left by Jorge J.
Response from the owner Replied: Thank you for the great rating.
Google Review
- September 19, 2019
Left by Ross K.
Response from the owner Replied: Thanks for the five-star review.
DealerRater Review
- September 19, 2019
They gave my wife awesome service. I was impressed with the follow calls to make sure the maintenance was done properly. The service guy seems to care about his customers.
Facebook - Web Review
- September 16, 2019
Larry, Surg and Rich! FYI: Ive already sent 1 referral and I kno that youre gonna spoil her like youve most certainly hv spoiled me!
Mercedes-Benz of Collierville Replied: Thanks so much!! We truly appreciate your business and referrals.
Google Review
- September 15, 2019
Response from the owner Replied: Thank you for the five-star rating.
Google Review
- September 15, 2019
All the staff members at Mercedes-Benz of Colliervile are polite, personable, and a pleasure to deal with. A special mention goes to Jim Calhoun and Rebecca Bowley, both of whom did a great job of helping me with my recent GLA250 lease. One thing I really love about the experience here, is there's...
Response from the owner Replied: Thank you so much for the great review, Nigel! We truly appreciate your business and hope youre loving your new GLA.
DealerRater Review
- September 13, 2019
Terry Schultz made the process painless. He was able to work a deal on the exact vehicle I wanted to purchase. He was very open and honest about my trade and recommended I return it to lease company rather than trade.
Google Review
- September 10, 2019
Left by Nigel M.
All the staff members at Mercedes-Benz of Colliervile are polite, personable, and a pleasure to deal with. A special mention goes to Jim Calhoun and Rebecca Bowley, both of whom did a great job of helping me with my recent GLA250 lease. One thing I really love about the experience here, is there's...
Response from the owner Replied: Thank you so much for the great review, Nigel! We truly appreciate your business and hope youre loving your new GLA.
DealerRater Review
- September 10, 2019
I was extremely satisfied and the entire experience exceeded my expectations! The professionalism from all parties encountered brought a sense of relief and consolation. I will highly recommend this dealership to family friends and colleagues immediately.
Google Review
- September 10, 2019
Google Review
- September 09, 2019
Left by Susan A.
Response from the owner Replied: Thanks for your great rating.
Facebook - Web Review
- September 08, 2019
Excellent sales team and customer service!
Courtney Collins Replied: Michael Surgeon
Google Review
- September 07, 2019
Response from the owner Replied: Thank you for the review, Thomas.
DealerRater Review
- September 07, 2019
I walked into the dealership and from that first moment until completing the purchase, had a great experience. Sales and finance were exceptional. I recommend this dealership highly.
DealerRater Review
- September 06, 2019
Rebecca & Schultz are a plus for your dealership! No more is necessary! Why would I have to say more! Just to make YOU happy!!! Adios!
Google Review
- September 04, 2019
Left by Dirk B.
Great Customer Service and Management Staff.Rebecca has to be the best in introducing you to all of the details of your new Car.Concierge extra ordinaire !
Response from the owner Replied: Thanks so much, Dirk!
Google Review
- September 04, 2019
Left by Renee L.
Response from the owner Replied: Thank you for the five-star rating.
Google Review
- September 02, 2019
Response from the owner Replied: Thank you, Deborah!
Google Review
- August 31, 2019
I was thoroughly pleased I'm just a poor old country boy But Michael treated me With the upmost respect Just like if I was a millionaire I would definitely do business with Michael again
Response from the owner Replied: Tim, thanks so much for sharing your experience. We truly appreciate your business.
Google Review
- August 31, 2019
Awesome sales team and a great place to buy a Benz. Ask for Surge, you wont be disappointed!
Response from the owner Replied: Thanks for the kind words, Brent!
Google Review
- August 30, 2019
very informative...Rebecca is very good
Response from the owner Replied: Thanks so much, Kim!
Google Review
- August 29, 2019
Mercedes Benz of Collierville have always gone above and beyond in helping with any of our service needs.
Response from the owner Replied: Thanks for the kind words, Kelley!
Google Review
- August 29, 2019
This was an excellent experience. From sales to the deal, then to finance! I recommend this location for any future purchases!
Response from the owner Replied: Thanks so much, Kimberly.
Google Review
- August 29, 2019
Everytime I have to get my vehicle serviced, I'm always eagerly greeted and treated exceptionally well. Mercedes-Benz of Collierville goes above and beyond and excels in customer service and satisfaction!
Response from the owner Replied: Thanks so much, Jessica! We truly appreciate your business.
Google Review
- August 28, 2019
Response from the owner Replied: Thanks, Corey! If there is anything we can do for you, please give us a call at 901-316-3535 and ask for Armandi, our GM.
DealerRater Review
- August 27, 2019
great experience...I highly recommend them....I will be back. i was treated so well. everyone was so nice...Gavin is great. Most dealerships don't do follow ups...but they did. Thanks Guys!!!
Google Review
- August 25, 2019
Response from the owner Replied: Thank you for the five-star rating.
DealerRater Review
- August 24, 2019
Everyone was very professional and accommodating. Larry, in the sales department, was very patient with me and very knowledgeable about all the vehicles. He answered any and all of my questions promptly and fully.
Google Review
- August 23, 2019
Left by Hung N.
Response from the owner Replied: Thank you for your great rating.
DealerRater Review
- August 23, 2019
My purchase experience was excellent. Byron and Rebecca were really good in explaining the benefits of the car and providing expertise on how to effectively utilize my new car.
Google Review
- August 21, 2019
Always a great experience here.
Response from the owner Replied: Thanks so much, Jason!
DealerRater Review
- August 16, 2019
The customer service is always great. That is why the current vehicle is the second one purchased at the Mercedes Benz of Collierville location. They are serious about providing good customer service.
Google Review
- August 12, 2019
Left by Kimberly L.
This was an excellent experience. From sales to the deal, then to finance! I recommend this location for any future purchases!
Response from the owner Replied: Thanks so much, Kimberly.
Google Review
- August 12, 2019
Left by Gwendolyn H.
Response from the owner Replied: Thanks for the 5 stars, Gwendolyn.
DealerRater Review
- August 11, 2019
Ken in service department took care of my car and had me back on road quickly. It as a routine service visit and it was efficient and top notch service.
Google Review
- August 10, 2019
Response from the owner Replied: Thanks for the review, Jordan. We're sorry to see you only rated us at 3 stars and would love to hear how we may improve. Please give us a call at 901-316-3535 and ask for Armandi, our GM.
Google Review
- August 10, 2019
Response from the owner Replied: Thanks for the 5 stars!
Google Review
- August 10, 2019
Response from the owner Replied: Thank you, Jeremy!
Google Review
- August 09, 2019
Left by John F.
Response from the owner Replied: Thanks for the 5 stars, John.
DealerRater Review
- August 08, 2019
My experience with MBC was great! My sales guy Trey Alston went above and beyond to help me find the right vehicle for my wife. He was patient and not pushy ensuring my experience and choice was the best fit. After selecting the vehicle, the negotiation for price and options went well. Lastly, Rich...
Facebook - Web Review
- August 08, 2019
My experience with MBC was great! My sales guy Trey Alston went above and beyond to help me find the right vehicle for my wife. He was patient and not pushy ensuring my experience and choice was the best fit. After selecting the vehicle, the negotiation for price and options went well. Lastly, Rich...
Google Review
- August 07, 2019
Everytime I have to get my vehicle serviced, I'm always eagerly greeted and treated exceptionally well. Mercedes-Benz of Collierville goes above and beyond and excels in customer service and satisfaction!
Response from the owner Replied: Thanks so much, Jessica! We truly appreciate your business.
Google Review
- August 07, 2019
Left by Alica W.
Response from the owner Replied: Thanks so much, Alica.
Google Review
- August 06, 2019
Response from the owner Replied: Thanks, Silva!
Facebook - Web Review
- August 06, 2019
I would like to send a special thank you to Michael Surgeon our salesman. Me and my spouse arrived 30 minutes before closing. Not only did he meet my expectations. He was patient as I was deciding on which vehicle I wanted to purchase. Thank you so much.
DealerRater Review
- August 05, 2019
My service rep is Braden Hutchinson and I have never received anything but outstanding service. His excellent customer service is why I am your customer.
Google Review
- August 03, 2019
Response from the owner Replied: Thanks for the 5 Stars!
DealerRater Review
- August 03, 2019
Brian Winford always takes care of me. He is always so professional and makes sure that all my car needs are handled efficiently. Mercedes Benz of Collierville is way more professional and customer service friendly than Mercedes Benz of Memphis.
Google Review
- August 03, 2019
Response from the owner Replied: Thank You!
Google Review
- August 02, 2019
Response from the owner Replied: Thanks for the 5 Stars, Maxine.
Google Review
- August 02, 2019
Good customer service.
Response from the owner Replied: Thank you, Samuel.
DealerRater Review
- August 01, 2019
Received first class assistance from my salesman, Byron. Agency manager, Armandi was very helpful and courteous. I would recommend this Mercedes Benz dealership without any hesitation to my friends and family. Judge Charles B. Gallagher III
Google Review
- August 01, 2019
Response from the owner Replied: Steve, thanks so much for the 5 Stars.
Google Review
- July 31, 2019
Left by Dannie N.
Response from the owner Replied: Thank you, Dannie.
Facebook - Web Review
- July 31, 2019
Left by Lanetta A.
Excellent sales team and customer service!
Google Review
- July 29, 2019
Helped me with a loose. Light
Response from the owner Replied: Thanks, Ron.
Google Review
- July 29, 2019
When you go to this dealership always ask for Christie. she was amazing and she answered all question and concerns that I had. She made the buying process easy. She is the best hands down
Response from the owner Replied: Thanks so much, Qualisha! We agree, Christie is pretty awesome. We truly appreciate your business.
Google Review
- July 29, 2019
Response from the owner Replied: Thanks so much, Kirit.
Google Review
- July 25, 2019
Went to check out our next ride..lovely ambiance
Response from the owner Replied: Thanks so much. We would love to help you when you're ready!
Google Review
- July 24, 2019
Response from the owner Replied: Thank you, Matthew.
Google Review
- July 23, 2019
When you go to this dealership always ask for Christie. she was amazing and she answered all question and concerns that I had. She made the buying process easy. She is the best hands down
Response from the owner Replied: Thanks so much, Qualisha! We agree, Christie is pretty awesome. We truly appreciate your business.
Google Review
- July 23, 2019
Left by Nicholas S.
Response from the owner Replied: Thank You!
DealerRater Review
- July 23, 2019
Excellent service by Clarence, Harold and Armandi. They provided very professional and courteous service. I appreciated the quality of service they provided to me and my family.
Google Review
- July 23, 2019
Response from the owner Replied: Thanks, Dwayne.
Google Review
- July 23, 2019
Left by Fahim J.
Response from the owner Replied: Thanks for the 5 stars, Fahim.
Yelp Review
- July 21, 2019
John G...my service advisor...was " on it " when I called last week with a dash full of red light...I called with no appt, he worked me in quickly so i wouldn't miss my business appointments, everything was fluid...even though some things couldnt be fixed in my initial visit...John was able to get...
Google Review
- July 18, 2019
Left by Lisa B.
It was the best car buy experience I have ever had! They truly take care of their clientele.
Response from the owner Replied: Thanks so much, Lisa. It was truly our pleasure.
DealerRater Review
- July 17, 2019
Very professional and courteous. Easy and enjoyable negotiating. The sales manager and salesman did everything to make sure the used vehicle was like new condition. They replaced a tire and windshield that had a small crack.
DealerRater Review
- July 11, 2019
I appreciate quality service and professional approach to customer service. The service done on my vehicle was very good and done in a timely manner.
Google Review
- July 06, 2019
Response from the owner Replied: Thanks so much!
Google Review
- July 04, 2019
Helped me with a loose. Light
Response from the owner Replied: Thanks, Ron.
Google Review
- July 04, 2019
Left by Jason D.
Mercedes-Benz of Collierville was fantastic throughout the negotiating process. Purchasing a vehicle is always stressful but they really knew how to take stress out of the equation. They offered me well above market value on my trade and when I left the dealership I was 100% satisfied. I will be a...
Response from the owner Replied: Thanks for the kind words, Jason. It was a pleasure working with you and we truly appreciate your business.
Google Review
- June 29, 2019
Needed a last minute oil change and they were able to squeeze me in that day! Even offered to give me a ride out to east Memphis. The driver, Mr.Love, was amazing. Great conversation and such a gentleman.
Response from the owner Replied: Thanks for sharing your experience and trusting us with your vehicle. We truly appreciate your business.
Google Review
- June 26, 2019
Response from the owner Replied: Thanks so much, Eric!
Google Review
- June 21, 2019
Response from the owner Replied: Thank You!
Facebook - Web Review
- June 21, 2019
Sold us an Certified 2016 Mercedes this week. Salesman did a nice job, good trade in value. Their lack of attention to detail and no followup leaves little to appraise their customer service. I'd rate 1 star.
DealerRater Review
- June 18, 2019
Sales consultant and manager easy to work with. Drove 425 miles and BMW X5 was in condition Byron told me. Price and interest rate were negotiated over phone making it easy.
Facebook - Web Review
- June 15, 2019
Best service experience we have ever had at a Mercedes dealership ANYWHERE! Thanks to Amy Dolihite and her team, our tire was fixed and we were on our way in a very reasonable amount of time. I didnt catch the name of the service technician but big hugs to him, too for staying late to take care of...
Mercedes-Benz of Collierville Replied: Thanks for the kind words, Kimberly! So happy to hear you had a great experience with us. We truly appreciate your business.
DealerRater Review
- June 14, 2019
I have always been pleased with the service I receive at your branch. However, Brians professionalism and ability to get to the bottom of the situation quickly exceeded my expectations.
Google Review
- June 13, 2019
The appointment was made they were ready to start my warranty work as planned not one issue what so ever
Response from the owner Replied: Glad to hear you had a great experience with us. We appreciate the kind words.
DealerRater Review
- June 12, 2019
Our technician Ray did a great job and is awesome! Dealership is always exceptionally clean and staff is very helpful and friendly. We love our Mercedes and the Collierville dealership.
Google Review
- June 12, 2019
Response from the owner Replied: Thanks so much, Patti!
Google Review
- June 11, 2019
Response from the owner Replied: Thank you for the review, Misty. If there is anything we can do to earn a higher rating, we'd love to talk to you about it. You can call us 901-316-3535. Thank you!
Google Review
- June 11, 2019
Left by Michelle M.
Response from the owner Replied: Thanks for the 5 Starts, Michelle!
Google Review
- June 10, 2019
Left by Antonio H.
Response from the owner Replied: Thanks so much, Antonio!
DealerRater Review
- June 10, 2019
I knew that my Fog Light was blown. I went into the dealership to purchase a bulb replacement and the team was awesome. Once my car was lifted, they noticed that my entire lamp needed replacing. They informed me and was able to repair the light on site. The wait was painless with the availability of...
DealerRater Review
- June 10, 2019
My salesman Byron was extremely thoughtful patient and explained everything about the vehicle and had me in and out in an hour and 15 minutes of purchasing a vehicle
Google Review
- June 07, 2019
Left by Kirby C.
Needed a last minute oil change and they were able to squeeze me in that day! Even offered to give me a ride out to east Memphis. The driver, Mr.Love, was amazing. Great conversation and such a gentleman.
Response from the owner Replied: Thanks for sharing your experience and trusting us with your vehicle. We truly appreciate your business.
Cars.com Review
- June 07, 2019
My overall experience was well. The wait time was just a little too long for getting my rear tires checked and $50 was a lot to patch two tires, but at least I didn't have to buy new tires.
DealerRater Review
- June 06, 2019
Each time I go the staff is always great going above and beyond! my dealership for life! Everyone from reception to managers are super! No place better ! Harold Armandi and everyone else !
Google Review
- June 05, 2019
Left by Kelvin B.
Response from the owner Replied: Thank you, Kelvin!
Google Review
- June 04, 2019
Response from the owner Replied: Thanks so much!
Google Review
- June 04, 2019
The friendly, knowledgeable staff at Mercedes-Benz of Collierville took excellent care of me when I purchased a C63S coupe there recently. I would highly recommend them to anyone who is in the market a German luxury car.
Response from the owner Replied: Thanks for the great review, Tony. It was a pleasure working with you. Hope you're loving your new car.
Google Review
- May 31, 2019
Everything was excellent.
Response from the owner Replied: Thank you, Don!
Google Review
- May 29, 2019
The best dealer in town
Response from the owner Replied: Thanks for the great review! We truly appreciate your business.
Google Review
- May 29, 2019
I was looking for a Sprinter van for my new business and was unaware MB of Collierville sold them. I had shopped other dealers but called and got Jim Calhoun. Jim was very pleasant and knowledgeable. I was impressed with the selection and my purchase went very smooth. I would highly recommend...
Response from the owner Replied: Thanks so much, Brett! We enjoyed working with you.
Google Review
- May 29, 2019
I love my new bae
Response from the owner Replied: Thanks for the 5 Stars, Lilly.
Google Review
- May 26, 2019
Left by Lewis W.
Response from the owner Replied: Thanks for the 5 Stars, Lewis!
DealerRater Review
- May 26, 2019
We arrived a little after 9:00 AM on a Tuesday morning. The place was quiet and they had to pull a salesman out of a team meeting. Jim Calhoun was very accommodating and let two of us take the car on test drives. Were slow to make a decision, but he was patient and helpful. Not pushy at all. After...
Google Review
- May 23, 2019
Response from the owner Replied: Thank You!
Google Review
- May 23, 2019
Left by Charles P.
Response from the owner Replied: Thank you, Charles!
Google Review
- May 22, 2019
Left by Kevin B.
Response from the owner Replied: Thanks so much!
Google Review
- May 22, 2019
Left by Jessica F.
Response from the owner Replied: Thanks for the 5 Stars!
Google Review
- May 22, 2019
Left by Kisten L.
I'm very pleased with my recent experience @ MBOC. It was expected to be costly AND IT WAS, however it was necessary and no fault of theirs.I mean, it's the Dealership !!My initial action was a call and Mr. Winford answered. He provided me with as close to the estimate as possible at the time. I...
Response from the owner Replied: Thanks so much for the kind words, Kisten. We truly appreciate your business.
Google Review
- May 22, 2019
DealerRater Review
- May 22, 2019
I had a truly great experience in buying this car.i am a return customer and this was the shortest time I spent buying a car. Very fast and efficient.Basil was very helpful and I would recommend him and this dealership anytime.
Facebook - Web Review
- May 21, 2019
An AMAZING experience tonight!! The 1st of many partnerships!!Thank you to Christie Weldon and to all who made our event a success tonight!!
Google Review
- May 14, 2019
Response from the owner Replied: Thanks so much, Thurman!
Facebook - Web Review
- May 14, 2019
Everyone was so friendly and helpful.
Google Review
- May 13, 2019
Left by Chris N.
Found a used car online that was here. Took no time at all to complete the entire sale. Jim Calhoun was a good salesman and gentleman. He was a good listener, provided good info and was very helpful. Would definitely recommend this dealership.
Response from the owner Replied: Thanks so much, Chris! We truly appreciate your business.
Google Review
- May 13, 2019
Great quality of work and exceptional communication from my advisor, John.
Response from the owner Replied: Thanks so much!
Google Review
- May 11, 2019
Left by Nidal R.
The best dealer in town
Response from the owner Replied: Thanks for the great review! We truly appreciate your business.
DealerRater Review
- May 10, 2019
Everyone was so nice . A good sense of humor is important to me, and I felt comfortable working with Byron, Basil, Harold , and Terry. I even look forward to seeing them again when the car is serviced.
Google Review
- May 10, 2019
Response from the owner Replied: Thanks so much!
Google Review
- May 02, 2019
I was looking for a Sprinter van for my new business and was unaware MB of Collierville sold them. I had shopped other dealers but called and got Jim Calhoun. Jim was very pleasant and knowledgeable. I was impressed with the selection and my purchase went very smooth. I would highly recommend...
Response from the owner Replied: Thanks so much, Brett! We enjoyed working with you.
Google Review
- May 02, 2019
I love my new bae
Response from the owner Replied: Thanks for the 5 Stars, Lilly.
Facebook - Web Review
- May 01, 2019
I had such a great experience trading up into my new Mercedes GLE 350. I am a expecting and needing some more space before the new addition. My salesman Micheal was the best!!! He hung with me on two trips around the lot until we found the perfect fit. He made sure it was the right purchase for me...
Mercedes-Benz of Collierville Replied: Thanks so much for the kind words, Brittany! We truly enjoyed working with you and hope you love your GLE
DealerRater Review
- May 01, 2019
Every visit to this establishment has been wonderful, not a bad experience since my very first visit in 2015 up to now 2019. Even if they couldn't help me they went out of their way to help me find someone who could! They always treat me like royalty and no matter what service I have done, when I...
Google Review
- April 30, 2019
Google Review
- April 29, 2019
GREAT PEOPLE.....
Response from the owner Replied: Thanks so much, Steve!
Google Review
- April 29, 2019
Great service
Response from the owner Replied: Thanks so much, Rosalind!
Google Review
- April 29, 2019
Excellent knowledge, excellent service, excellent customer service!
Response from the owner Replied: Thanks so much, Jesse!
Google Review
- April 29, 2019
Where do I start ??! I absolutely love Mercedes Benz of Collierville. Ive been a customer for the past 3 years and each year has been amazing. From the sales person to the financial person to management these guys are awesome. I feel so at home with them. My salesperson Christie Weldon is phenomenal...
Response from the owner Replied: Wow, thanks so much for the amazing review! We always enjoy seeing you and truly appreciate your business.
DealerRater Review
- April 26, 2019
I have been leasing my cars from Collierville Mercedes since it open the door! Amazing Service!!! Keeps me coming back! General Manager, Armandi, is amazing!!! I will always continue to do business with Mercedes-Benz of Collierville and highly recommend them! Above & beyond service!!!
Google Review
- April 24, 2019
Left by Carl J.
Google Review
- April 24, 2019
The staff is extremely professional, and the inventory is top-notch. I really enjoyed working with them on my purchase.
Response from the owner Replied: Thanks for the kind words, Tyler Beard.
Google Review
- April 22, 2019
Google Review
- April 21, 2019
Google Review
- April 20, 2019
Google Review
- April 20, 2019
Left by Jesse R.
Excellent knowledge, excellent service, excellent customer service!
Response from the owner Replied: Thanks so much, Jesse!
Google Review
- April 19, 2019
Google Review
- April 18, 2019
DealerRater Review
- April 18, 2019
Great experience, paper work was knocked out quicker than any other car purchase, staff very professional and knowledgeable Easiest purchase ever. Will recommend to family and friends.
DealerRater Review
- April 18, 2019
The service advisor made sure I was comfortable and my car was serviced according to the service that was needed. The employees that I encountered were very friendly and helpful.
Google Review
- April 18, 2019
Google Review
- April 18, 2019
Left by Reenae M.
Google Review
- April 17, 2019
The guy that worked with me had an excellent customer service skill.
Response from the owner Replied: So glad to hear that. Thank you so much for the 5 Star review.
Google Review
- April 17, 2019
Left by Steve L.
GREAT PEOPLE.....
Response from the owner Replied: Thanks so much, Steve!
DealerRater Review
- April 17, 2019
I brought my vehicle to service department at noon, was greeted by friendly and courteous representatives. Issue was diagnosed correctly and corrected in a very timely manner to my complete satisfaction the first time. Vehicle was ready the following morning.
Google Review
- April 16, 2019
Left by Harish K.
Google Review
- April 06, 2019
Great service
Response from the owner Replied: Thanks so much, Rosalind!
Google Review
- April 06, 2019
Left by Courtney F.
Where do I start ??! I absolutely love Mercedes Benz of Collierville. Ive been a customer for the past 3 years and each year has been amazing. From the sales person to the financial person to management these guys are awesome. I feel so at home with them. My salesperson Christie Weldon is phenomenal...
Response from the owner Replied: Wow, thanks so much for the amazing review! We always enjoy seeing you and truly appreciate your business.
Google Review
- April 02, 2019
DealerRater Review
- April 02, 2019
I had a wonderful experience! I sent an email about an online car and the response time was warp speed... The car was waiting at the front when we got there, we were greeted and I was test driving the car in no time. We left for lunch, came back, and wrote the deal. All of the salespeople,...
DealerRater Review
- April 02, 2019
The staff is very friendly. My salesman (Michael Surgeon) treated me with royalty! He was knowledgeable about the product, and he has excellent customer service skills. I highly recommend Mercedes-Benz of Collierville to everyone. Michael Surgeon, Harold Williams, and Rich Kraft made my purchase...
Google Review
- April 01, 2019
Great Service
Response from the owner Replied: Thanks so much, Kenneth!
Facebook - Web Review
- March 31, 2019
Left by Dwight J.
great customer experience
Mercedes-Benz of Collierville Replied: Thank you so much, Dwight!
Google Review
- March 30, 2019
Response from the owner Replied: Thanks for the review, Rodney. We'd love the opportunity to bring our rating up to 5 Stars. Please call us at 901-316-3535 and ask for our GM, Armandi. Please let us know how we can help to make your experience with us better. Thank you!
Google Review
- March 29, 2019
This place takes great care of my ride!
Response from the owner Replied: Thanks for the 5 Stars!!
Google Review
- March 28, 2019
Left by Oree M.
DealerRater Review
- March 23, 2019
The sales people I dealt with were very professional and friendly. They had a large inventory of vehicles to choose from. I will recommend this dealership to my family and friends.
Google Review
- March 21, 2019
Definitely worth checking them out, even if you aren't from the local area.
Response from the owner Replied: Thanks so much!
Google Review
- March 19, 2019
This place takes great care of my ride!
Response from the owner Replied: Thanks for the 5 Stars!!
Google Review
- March 16, 2019
I am a repeat MB customer. We had a quick and easy sales experience! Would definitely recommend this dealership.
Response from the owner Replied: Thanks so much. We truly appreciate your business!
Google Review
- March 14, 2019
Left by Larry N.
DealerRater Review
- March 13, 2019
My husband had an appointment for some scheduled service on his Mercedes. While there I got interested in a special offer the dealership had on some sedans on the lot, We took a test drive, asked a few questions, and left for another appointment. Between our salesperson and the sales manager, we...
Google Review
- March 13, 2019
Left by Shawneice M.
Google Review
- March 13, 2019
Left by Donald G.
The most pleasant auto buying experience ever for me. I was stunned. Highly recommend you work with these people. Seriously they were great!
Response from the owner Replied: Thanks so much, Donald! We truly appreciate your business and hope to see you again soon.
DealerRater Review
- March 11, 2019
I didnt have an appointment, but had a screw in my tire and was losing air. I was greeted and taken care of. I am always appreciative of the service I receive each time.
Google Review
- March 11, 2019
The service was good, but they did work that I did not ask them to do and did not check with me. My mom picked up my car and the guy asked her if she knew what work I had done and she said no. They charged her for some work they did on their own free will.
Response from the owner Replied: Darlene, thanks for the 5 stars. I'm sorry to hear about your experience with work being done that was not requested. I've asked our GM, Armandi Hajdini, to look into it. Please feel free to give him a call anytime to discuss at 901-316-3535. Thank you.
Google Review
- March 10, 2019
Left by Regina S.
Google Review
- March 10, 2019
Great customer service
Response from the owner Replied: Thanks so much, Gary!
Google Review
- March 09, 2019
DealerRater Review
- March 08, 2019
Ken Lipkowitz kept me informed throughout the process concerning what service will be perform on my car along with an estimated end time for the service.
Google Review
- March 06, 2019
Left by Gwen B.
Google Review
- March 05, 2019
Left by Andrea T.
I bought my Honda Pilot from this location and I did have a good experience, however, I did not like that my sales guy had no knowledge about the truck other that was I knew. Additionally, there was damage in the cargo area that I did not notice until days later. I had to called them to get my...
Response from the owner Replied: Hi Andrea, I'm sorry to hear that you had this experience with us and have notified our general manager, Armandi Hajdini, and asked him to look into what happened. Your business is very important to us and we apologize that you did not receive the level of service we strive for. Thank you for letting us know. If you'd like to discuss further, please give Armandi a call at 901-316-3535. Thank You!
Google Review
- March 04, 2019
Google Review
- March 03, 2019
Left by Mckinley M.
Google Review
- March 02, 2019
Google Review
- March 02, 2019
Left by Kaycey H.
DealerRater Review
- March 02, 2019
Great place to buy. Very friendly. Staff very helpful and nice. I would recommend this dealership to others without hesitation. This will be my second car with them.
Google Review
- March 02, 2019
Left by Julio R.
DealerRater Review
- March 01, 2019
Just great, friendly, professional service all around. Shawn Crum has always been giving me good tips on how to prolong the life of my car. Thank you!
DealerRater Review
- March 01, 2019
Terry Schultz was our salesman and sold us a car. He was wonderful and went well over the call of duty. We can't say enough about him as it was a pleasure and an exceptional experiance.
Google Review
- February 28, 2019
Google Review
- February 28, 2019
Left by Keshun B.
DealerRater Review
- February 28, 2019
My tire had hit a Pot hole and needed replacing. Shawn took good care of me and the situation. Thanks to him and the dealership.
Facebook - Web Review
- February 27, 2019
I recommend service at Mercedes-Benz of Collierville, for any of your car care needs. The service advisor, Brian Winford, is awesome and professional each and every time that I have visited. LaFerre Ryan is another awesome professional who made my visit nice with his professional manner. My...
DealerRater Review
- February 27, 2019
I used USAA buying program and they didn't seem to understand how the program worked. I chose to use USAA financing because they could operate around the current issues, and my car insurance was with them. They knew at this point the had been cars total. The Manager said they could beat the...
DealerRater Review
- February 25, 2019
The Mercedes-Benz dealership in Collierville, TN replaced my airbags. Upon arrival, the cradle-to-grave experience was indeed truly exceptional. Extending Kudos to Ken!
DealerRater Review
- February 25, 2019
The Mercedes Collierville team was such a pleasure to deal. They were very professional and customer oriented throughout the sales process. Michael Waldon, my salesman, was very knowledgeable, professional and responsive. Harold the sales manager was good to work with.Basil in finance was extremely...
DealerRater Review
- February 23, 2019
Terry Schultz was fabulous! He was our sales person while purchasing a new car. I highly recommend, if shopping for a new car; Mercedes of Collierville and ask for Terry. This is my 8th Mercedes and I had bought my other cars from Mercedes of Memphis (ony because the Collierville location was not...
DealerRater Review
- February 22, 2019
Everyone at this dealership is so nice, they did everything to make sure I was satisfied with my car buying experience. I would recommend this dealership to everyone.
Facebook - Web Review
- February 22, 2019
Came in with a low coolant light. Just got serviced at another place. Needed to get it checked ASAP as I was getting on the road in a few hours. Not only did they fix the issue, but washed the car, and there was no charge! Always take the best care of me when I go there!
Mercedes-Benz of Collierville Replied: Thanks for the great recommendation, Marvin!
Google Review
- February 21, 2019
Left by Kim H.
The service team was professional, efficient, and fun to work with. It was a terrific experience.
Response from the owner Replied: Thank you, Kim!
Facebook - Web Review
- February 21, 2019
Awesome game service well mannered!
Mercedes-Benz of Collierville Replied: Thanks so much, Scott! We appreciate your business.
DealerRater Review
- February 21, 2019
Everyone is happy to see you. Fully explains all the services available to you and gets you in and out in a timely fashion. Plus the coffee and snacks are free and top notch.
DealerRater Review
- February 19, 2019
I felt like, I was buying a car from my brother. They just wanted to help........... I never felt like the sales people were forcing me to buy anything. They worked with me and my situation!
Google Review
- February 18, 2019
Love this place great customer service and will take care of your vehicle like it was there's
Response from the owner Replied: Thanks so much, Aubrey!
Google Review
- February 18, 2019
Left by Joseph B.
DealerRater Review
- February 17, 2019
Byron Jacob was very attentive and went above and beyond to make our experience exceptional. Basil, our Finance person, made our experience exceptional also. We would highly recommend this dealership. The dealership has friendly people that are attentive to your needs.
Google Review
- February 17, 2019
Facebook - Web Review
- February 16, 2019
Very professional and friendly, from the sales staff to the general manager.
Mercedes-Benz of Collierville Replied: Thanks so much, Roberta! We truly appreciate your business.
Google Review
- February 15, 2019
Left by Stacy A.
DealerRater Review
- February 15, 2019
Trey, Harold and Rebecca were the three people I dealt with. I had a pleasant buying experience and they did everything they said they would.
DealerRater Review
- February 15, 2019
I am a repeat customer of MB Collierville. The level of customer service and professionalism cannot be beat. Byron Jacobs really gave me the royal treatment. I will recommend MB Collierville to all of my friends and family-Lori H
DealerRater Review
- February 15, 2019
I had a good buying experience with Collierville. They didn't have the car of our color choice in stock but they worked hard to locate one and got it to us on the promised date so we could take the car on our upcoming trip.
DealerRater Review
- February 15, 2019
The service department fixed my problem with very little information on what was happening. As I tried to explain what was happening they worked with me until I was able to explain what the problem was. Thank you Crum team.
DealerRater Review
- February 14, 2019
The service is always exceptional. The service staff is very accommodating and makes you feel comfortable. As soon as you drive up to the service center, someone immediately greets you.
Facebook - Web Review
- February 14, 2019
Nothing but good things to say about my new purchase. Larry Murphy was a great help coordinating the whole buying experience. Thanks to Rebecca for her patience teaching me the control systems of the vehicle. Everyone worked together to actually make car buying enjoyable. Thanks.
Mercedes-Benz of Collierville Replied: Thanks for the kind words, Gary! We truly appreciate your business
Google Review
- February 13, 2019
Left by Hattie H.
DealerRater Review
- February 13, 2019
The process from start to finish was impressive. Even though I purchased a certified pre-owned Mercedes-Benz I was still treated as one of their most important customers. Thank you.
DealerRater Review
- February 13, 2019
Competitive prices with no pressure to purchase. Very professional and courteous. Left with a nice CPO GLE at a great price. Will shop here again
DealerRater Review
- February 12, 2019
I always have a great experience at the dealership. Staff is great! Ken was very efficient and understood my needs at the first moment. He really cares about us!
DealerRater Review
- February 10, 2019
Dealership is always friendly and give fast service for repairs.enjoy talking with the shuttle drivers as well very friendly fast to come get you when your car is ready.
Google Review
- February 08, 2019
Worked with Davin to get my car from here! Staff very helpful! Davin got everything done quickly and easily even considering I bought the car online and I live 8hrs away. Would def recommend them. Only neg thing is there transport company they use is useless hopefully they change it after reading...
DealerRater Review
- February 08, 2019
S.Crum is the reason I bring my Mercedes there. He cares and takes exceptional care of his customers .I have three Mercedes and have faith in Mr.Crum
Google Review
- February 08, 2019
Left by Gloria S.
Google Review
- February 07, 2019
Worked with Davin to get my car from here! Staff very helpful! Davin got everything done quickly and easily even considering I bought the car online and I live 8hrs away. Would def recommend them.
Response from the owner Replied: Thanks for the awesome review, Michael! We really appreciate you sharing your experience and are here anytime you need us. Thx.
DealerRater Review
- February 06, 2019
Left by Evelyn L.
Technicians were very friendly and efficient. Provided quality service in a timely manner. Provided a good wash job on my dirty vehicle I thought I said everything except the quality of refreshments
Google Review
- February 06, 2019
Left by Anna B.
Google Review
- February 05, 2019
Had an issue with the servicing department but after stating my dissatisfaction I received a prompt phone call from the service manager who was very professional and accommodating!
Response from the owner Replied: Hi Shermondria, Im so sorry to hear your frustration. We certainly value you as a customer and hate to hear you had a bad experience with us. Ive notified our General Manager, Armandi Hajdini, and he is looking into what happened. Thank you for your patience and understanding.
DealerRater Review
- February 05, 2019
Service was amazing! Everything went smooth & were so fast! A very good experience! I would definitely recommend the service department here! Very friendly also! Thanks again!
DealerRater Review
- February 05, 2019
We had a good experience with all departments of this dealership. The car we wanted was not in stock but they worked hard to find us what we wanted and got it to us on a very quick and prompt timeline. The culture and atmosphere is pleasant and the actions they show are customer focused. Trey was...
DealerRater Review
- February 05, 2019
I came to the dealership with an idea of what I wanted and Larry helped me find the perfect GLC! They made the trade in process so easy. The staff did an excellent job thoroughly explaining all of the details of the Mercedes brand!
Google Review
- February 02, 2019
Left by Mario W.
DealerRater Review
- February 02, 2019
No high pressure sales, Very knowledgeable in Product, very Thorough, Follows up after Sale GREATLY Appreciated.Very SATISFIED and glad I choose Mercedes Family. Thanks for the opportunity to enjoy such Luxury.
Cars.com Review
- January 31, 2019
This is the second vehicle we have purchased from Mercedes-Benz of Collierville. Why? Because their people are AWESOME and their focus on Customer Service is the best I have seen/experienced at a car dealership ANYWHERE!!! From the General Manger to the Lot Porters, they all seemed to be focused...
DealerRater Review
- January 31, 2019
This is the second vehicle we have purchased from Mercedes-Benz of Collierville. Why? Because their people are AWESOME and their focus on Customer Service is the best I have ever seen at a car dealership ANYWHERE!!! From the General Manger to the Lot Porters, they are all focused on providing a...
Google Review
- January 31, 2019
Very captivating experience from Mercedes Benz of Collierville. I was skeptical in the beginning due to bad experiences in the past from other dealerships, but they have definitely changed the game for me!! I am highly satisfied with my choice and the remarkable customer service received from the...
Response from the owner Replied: Thanks for the great review, Trista! We truly appreciate your business.
Google Review
- January 30, 2019
Left by Gabrielle F.
Yelp Review
- January 30, 2019
This is the second vehicle we have purchased from Mercedes-Benz of Collierville. Why? Because their people are AWESOME and their focus on Customer Service is the best I have ever seen at a car dealership ANYWHERE!!!From the General Manger to the Lot Porters, they all focused on the Customer...
Google Review
- January 30, 2019
Google Review
- January 29, 2019
Nice service. Nice whips
Response from the owner Replied: Thanks, Tonia!
Google Review
- January 27, 2019
Response from the owner Replied: Thank you for the awesome review.
DealerRater Review
- January 27, 2019
Basel was fantastic as usual and Clarences knowledge of the vehicles allowed him to answer all my questions. well done and thank you both.
Google Review
- January 26, 2019
Response from the owner Replied: Thanks for the 5 Stars!
Google Review
- January 26, 2019
DealerRater Review
- January 26, 2019
I got two vehicles serviced. I only had an appointment for one vehicle. The service person (Brian) was considerate and efficient in getting both vehicles out in a timely manner.
Facebook - Web Review
- January 26, 2019
Left by Maurice O.
I appreciate how everyone works together as a whole to make sure the customer is satisfied.It was a team effort, where everyone contributed to my needs,very exceptional.
Google Review
- January 26, 2019
Nice service. Nice whips
Response from the owner Replied: Thanks, Tonia!
Google Review
- January 24, 2019
DealerRater Review
- January 24, 2019
Scheduled an appointment for a replacement for the battery on my SLK 55 AMG. Service personnel were courteous, efficient and worked quickly to get my car serviced and out. Truly appreciate the folks in the service department!
Google Review
- January 23, 2019
Response from the owner Replied: Thanks, Roxann!
Google Review
- January 23, 2019
Response from the owner Replied: Thanks so much, Bryan!
Google Review
- January 23, 2019
Left by Marilyn D.
Everyone there was courteous and professional. The service advisor Brady was excellent. He took time to address my needs and listen. He did exactly what he said he would do. He answered all my questions with extreme knowledge. My car was ready before the the time we discussed. Ill go back because...
Response from the owner Replied: Thanks for the kind words, Marilyn. We are so happy Brady could take such good care of your needs. We truly appreciate your business.
DealerRater Review
- January 23, 2019
I was greeted with a warm smile and help with anything. The salesman went on a test drive and demonstrated the features of the car.
DealerRater Review
- January 23, 2019
I came in for service on my car that was new-to-me and my service advisor, Shawn Crum, did a thorough background and history check to find out exactly what was needed at that mileage. His extra effort saved me a lot of money. Good job!
DealerRater Review
- January 23, 2019
I have purchased three vehicles from the dealership. Michael Waldon worked hard to meet our latest request. Our new car and service experiences have been positive. Thanks
Google Review
- January 23, 2019
Left by Dequeesha H.
Response from the owner Replied: Thanks for the 5 Stars!
Google Review
- January 23, 2019
The sales man Clarence and the finance manager Rich were so outstanding and good to us. These gentlemen were so kind and took their time to explain this vehicle and all the features of both the car and the loan. The whole process for us was painless. That is unheard of when buying a car. We bought a...
Response from the owner Replied: Thanks for the kind words, Cindy! We truly appreciate your business.
DealerRater Review
- January 20, 2019
Always going above and beyond for all services professional services professional staff great management team ! Love my experiences always? The service dept kept me informed
Google Review
- January 19, 2019
Left by Charles M.
Response from the owner Replied: Thank you, Charles!
DealerRater Review
- January 19, 2019
Trey was amazing!!! Outstanding customer service and look forward to recommending Mercedes of Collierville to friends and family! Huge thanks to Trey for taking the time to help me!
Google Review
- January 19, 2019
Response from the owner Replied: Thanks for the great review, Inger!
Google Review
- January 19, 2019
Left by Myra P.
Response from the owner Replied: Thanks so much, Myra!
Google Review
- January 18, 2019
Pretty kool service
Response from the owner Replied: Thank you!
Google Review
- January 18, 2019
Left by Shamira D.
Response from the owner Replied: Thanks so much, ShaMira!
Google Review
- January 17, 2019
Left by Paul S.