Google Review
- August 11, 2022
Google Review
- August 10, 2022
Google Review
- August 07, 2022
Left by Henry A.
Outstanding customer service!!!
Google Review
- August 05, 2022
Google Review
- August 04, 2022
Google Review
- August 02, 2022
Awesome people, exceptional service and experience!
Google Review
- August 02, 2022
Left by Bruce M.
Ordered a key it came in under three days because I ordered it on a Thursday evening. The parts employee had to search about twenty minutes for the key which was just fine. I got a chance to search for a new truck.
Google Review
- July 30, 2022
Google Review
- July 29, 2022
Jeff in parts helped me with a complex order for a restoration project. I can’t say enough about the professionalism and how much he went out of his way to provide me what I needed. If the whole staff is like that, they’ve made a long-term customer out of me.
DealerRater Review
- July 28, 2022
Camden in the Service Department was excellent, as always. It can't be easy sometimes to work in a place where people drop off their cars that have different problems and they want them fixed ASAP, but Camden is always friendly and has a positive attitude. He's also a straight shooter as well as a...
DealerRater Review
- July 27, 2022
My recent experience was excellent. Service Department was on point. Wait time was minimal. thanks
Google Review
- July 27, 2022
Left by April C.
“D”, noticed us in the parking lot looking, and immediately came to assist us. With his help and thorough knowledge of the inventory, we were able to find what we wanted. He then sent Ali our way. He was very attentive. Byron worked and secured the financing and sealed the deal for us. We will buy...
DealerRater Review
- July 21, 2022
They went above and beyond! Christie Weldon was the perfect car sales woman, she did everything right and more. A truly amazing car buying experience!
DealerRater Review
- July 20, 2022
I had the electrical plugs ins fixed so that I could charge my telephone and charge my ear buds. Before, I had only one outlet that I could use! The service was quick and both outlets work great. I was very pleased with the service and the time it took to get it done! I waited in the customer room.
DealerRater Review
- July 20, 2022
The Service Tech is always attentive to my needs. Luxury vehicle owners deserve luxury service; that's what these guys provide.
Google Review
- July 19, 2022
Left by Tawanna B.
Google Review
- July 14, 2022
Left by Hope J.
Google Review
- July 10, 2022
Left by Yvette G.
Google Review
- July 10, 2022
Google Review
- July 06, 2022
Left by Carissa W.
Google Review
- July 06, 2022
Left by Cara C.
Google Review
- July 05, 2022
Google Review
- July 02, 2022
Left by Marilyn P.
The manager Christie Weldon (manager) was FABULOUS!!
Google Review
- June 28, 2022
Driving through in my 2017 Sprinter when the DEF warning started. DEF was full. 7 people on tour with me. The dealership worked me in, fix the issue and discovered other issues that were left by a previous dealer repair. They were professional and just flat nice.
Google Review
- June 24, 2022
Google Review
- June 21, 2022
Left by Donnie G.
Google Review
- June 21, 2022
Left by Lisa J.
Google Review
- June 21, 2022
Left by Mehri A.
My tastes are simple: I am easily satisfied only with the best.-Wiston ChurchillWith Professional, knowledgeable, friendly staff they surely met my exceptions.Thanks to Mr, Armandi Hajdini, Basil Eleisah, Harold Williams and Elliot Bowley.
Response from the owner Replied: Thank you so much for the great review, Mehri! We truly appreciate your business.
Google Review
- June 21, 2022
Left by Mary M.
DealerRater Review
- June 21, 2022
Derrick provided world class service . Was very supportive and helped me thru the car purchasing process. Fair price and great service.
Google Review
- June 19, 2022
Left by Chasity H.
DealerRater Review
- June 19, 2022
Ali was ready to help as we walked in the front door! Excellent service was received!
Google Review
- June 17, 2022
Left by Troy C.
DealerRater Review
- June 16, 2022
we had an excellent experience, Jay Gullette explain all that was being serviced dave limo driver is an asset to your dealership
Google Review
- June 15, 2022
Left by Tammy O.
If you want an amazing experience from start to finish go to Mercedes-Benz of Collierville. From the moment my husband and I called sitting on a beach in Destin to inquire about a Mercedes S500 I felt completely at ease. From that moment on we were treated like family. Every question or concern I...
Response from the owner Replied: Thanks so much for the kind words. It was truly our pleasure working with you. We are so happy to hear you're loving your new Mercedes. Enjoy it and let us know how we can help in the future.
DealerRater Review
- June 15, 2022
The service at Collierville caused me to reflect on the old days the service manager mr Jay Gullette was excellent and the service repairs was definitely BRAVO ! Unlike the other dealership. Mercedes Benz of Memphis they are a joke. Thanks for alternative love Mercedes Benz of Collierville. The fact...
DealerRater Review
- June 09, 2022
I went in for regular service and every thing went so smoothly! Jay was our service guy…he not only was very professional but when the shuttle was out, he personally took us to a close by mall. Cannot tell you how nice and kind he was !! We will ask to deal with him for all our services!
DealerRater Review
- June 07, 2022
Superb, timely service!!! This was my first time getting my vehicle serviced at this location and the level of customer service was tremendous. No complaints at all for Mercedes of Collierville. Keep up the good work!
Google Review
- June 06, 2022
Left by Brennon J.
DealerRater Review
- June 05, 2022
Convenient, service reps always willing to help. Good communication. Team always seems to want to help.
DealerRater Review
- June 03, 2022
The entire sales staff was unbelievable. They listened to us, Clarence, Rick and Harold, thank you! Five Star Service!
Google Review
- June 02, 2022
Google Review
- June 02, 2022
Google Review
- May 29, 2022
Left by Timothy T.
Google Review
- May 29, 2022
DealerRater Review
- May 27, 2022
Camden Blake was very professional and courteous. I always ask for him at Collierville Mercedes.
Google Review
- May 26, 2022
Left by Takashia T.
Exceptional service and ease of purchasing a pre-owned vehicle with an amazing deal! Ali the sales consultant was awesome, knowledgeable and Bryan in finance explained every line item in detail! This was the easiest, most efficient… not stressful at all car purchase I have ever made!
DealerRater Review
- May 26, 2022
I my salesman personal happy and bank manager very nice gentleman very clean and peaceful I will le family and friends know we’re go and buy mercedes from thank again have great day
Google Review
- May 17, 2022
Left by Tameka M.
Google Review
- May 17, 2022
Google Review
- May 15, 2022
Left by Karen C.
As always the team did an awesome job. I was in and out without an appointment. No hassle from anyone...... all smiles
Response from the owner Replied: Thanks for the kind review, Karen! We’re so happy to hear you had a great service experience with us. 😊
DealerRater Review
- May 14, 2022
Great service. It was friendly efficient and focused on the customer experience. Camden was awesome!!
DealerRater Review
- May 11, 2022
Courtnay in the service department is a perfect example of customer service! She was communicative and extremely helpful!
Google Review
- May 11, 2022
Left by Lakeith R.
John in service is the best and always takes care of me.
DealerRater Review
- May 08, 2022
My experience was awesome! Everyone was friendly and professional. The wait time was not long.
Google Review
- May 06, 2022
Your service dept is always top notch.
DealerRater Review
- May 05, 2022
My service rep Camden always goes above and beyond his duties to take care of me and my car. His customer service skills and knowledge of MCB vehicles is superb and always satisfactorily answers my questions or concerns. He’s outgoing and friendly; Always making me sure I fully understand the...
Google Review
- May 04, 2022
Left by Darren D.
Christie Weldon made my buying experience smooth and actually trained me on how to operate all the controls.....much appreciated!
Google Review
- May 03, 2022
DealerRater Review
- May 02, 2022
Christie, Byron, the GM, and service took great care of me. Did everything over the phone, saved me a ton of time, and delivered the car right to my door. New to this brand and the first impression has been phenomenal.
DealerRater Review
- May 02, 2022
The staff was very pleasant and I did not have to wait very long at all.
DealerRater Review
- May 02, 2022
On time and issue was taken care of to our satisfaction. And feature recommendation was provided.
DealerRater Review
- April 30, 2022
That was my first service and it was not regular and was a pleasing experience 🙂
DealerRater Review
- April 28, 2022
The Salesman and The Finance Manager really took great care of me. They are Great Professionals.
Google Review
- April 26, 2022
DealerRater Review
- April 23, 2022
John is always pleasant to work with and gets me in and out quickly. Top notch service
Google Review
- April 23, 2022
Left by Richard H.
DealerRater Review
- April 22, 2022
Thank you. I had very good service and was taken care of. John my service manager did a great job serving my needs and seemed to go out of his way to help me. Thank you very much
Google Review
- April 21, 2022
DealerRater Review
- April 20, 2022
Great job keep up the good work. This is my 3rd Mercedes I will return again.
DealerRater Review
- April 19, 2022
Great service experiences with Ms Courtnay Cooley and Alex Dalhoff during both regular service and emergency service. The staff at this dealership is courteous & attentive. The lounge area is also very comfortable
DealerRater Review
- April 19, 2022
Really good customer service. Mr. Danny did a great job providing all information about my car.
DealerRater Review
- April 19, 2022
Alex is an awesome service advisor! He took care of me and it didn’t take a long time! He was very informative, taking care to check in with me, letting me know where service was on my repair.
Google Review
- April 11, 2022
Left by Lekevva A.
DealerRater Review
- April 10, 2022
Camden helps the customer feel at home. Aieays there to help. Helps any way he can.
DealerRater Review
- April 10, 2022
Service was great as always. Everyone was very polite and resourceful. Nice work Mercedes of Collierville
DealerRater Review
- April 10, 2022
Easy, quick and pleasant! Salesman and finance manager were great. This is my 4th transaction with this dealership and would highly recommend.
Google Review
- April 08, 2022
Left by Andrew H.
DealerRater Review
- April 05, 2022
Camden provided me with exceptional customer service. Very knowledgeable about cars and friendly to interact with!
Google Review
- April 03, 2022
DealerRater Review
- April 01, 2022
Your salesman Mr. Tosh Gilbert was very diligent and kept us informed every step of the way as we ordered our new car. He was patient with all of our questions and very knowledgeable about the cars. Integrity in a salesman is hard to find but Tosh is a commendable Sales agent. Thank You Tosh!!
DealerRater Review
- March 30, 2022
Jay Gullette has been great to work with helping me resolve some issues that were certainly outside the norm.
DealerRater Review
- March 30, 2022
As always, we received exceptional service at Mercedes-Benz of Collierville and the wait was reasonable.
Google Review
- March 29, 2022
Left by John W.
Excellent communication and service timing this time around.
DealerRater Review
- March 25, 2022
Mercedes Benz of Collierville has great customer service. I got my car serviced recently, and it running like new!
DealerRater Review
- March 24, 2022
Great overall experience, great team work, courtesy friendly great atmosphere and would recommend to friends.
Google Review
- March 24, 2022
Left by Cedrick G.
DealerRater Review
- March 23, 2022
I had the most impressive experience ever My Sales manager Mrs Christe Was Outstanding.. She made sure my expectations high on her list .. Thanks for making this experience Great !!
martindodson55 Replied: I had the most Impressive experience ever with May sales Manager Mrs. Chistie Weldon .She was Outstanding she made sure my expectations were high on her list .Thank for making this experience Great !!
Google Review
- March 23, 2022
Left by Gloria S.
Google Review
- March 22, 2022
Left by Brian P.
Google Review
- March 22, 2022
Left by Jeaneen S.
Google Review
- March 16, 2022
Left by Gregory H.
Google Review
- March 10, 2022
Me Derrick Hall always welcome me and assist in my needs for a vehicle.
Google Review
- March 10, 2022
Left by Mackie D.
Google Review
- March 08, 2022
Google Review
- March 08, 2022
Left by Anisha A.
Ask for Morgan, she’s the best!
DealerRater Review
- March 06, 2022
They were very friendly, attentive and helpful and took care of my maintenance and the issue I needed worked on
Google Review
- March 04, 2022
Google Review
- March 04, 2022
Left by Derek H.
Google Review
- March 03, 2022
Left by Khandice D.
DealerRater Review
- March 03, 2022
They Provided great customer service on this unexpected visit, I had a nail in my tire.
Google Review
- March 03, 2022
Left by Eric S.
Google Review
- March 03, 2022
Left by James P.
Google Review
- March 01, 2022
Left by Inez J.
I like the way they care about you and what you want done. Thanks for your service.
Google Review
- February 17, 2022
Left by John K.
Always provide great service. They are 100% responsive to needs of their customers. This is the difference of Ford/Chevy/GM vs. Mercedes-Benz; Quality.
DealerRater Review
- February 11, 2022
Although we purchased/ traded in September of 2021 and didn’t receive our new car until February of 2022 it was worth the wait. So far we are getting acquainted with all of the features we have and just enjoying our second Mercedes purchase with Mercedes of Collierville
DealerRater Review
- February 05, 2022
Terry Schultz is a one of a kind sales person. No pressure and a true advisor to the customer. I will buy all my future cars from Terry.
Google Review
- February 02, 2022
Left by Steve L.
Response from the owner Replied: Thanks so much, Steve!
DealerRater Review
- February 01, 2022
Customer oriented, pleasant environment. Salesperson was attentive, knowledgeable about the vehicle and made us feel very comfortable.
DealerRater Review
- January 28, 2022
I was very pleased with the service on our GLA. We were able to view the service from the customer lounge. The Technician did a great job.
Google Review
- January 27, 2022
I surprised my wife with her retirement car and the service was great and the salesperson Larry and Derrick was very knowledgeable about their product.
Google Review
- January 27, 2022
Left by Sheena K.
I took my suv into be serviced and Danny the service manager was the absolute best! Danny was so nice, he made sure I wasnt there long and that every issue was taken care of! If you want great assistance go see my guy Danny!
Google Review
- January 27, 2022
Left by Michael M.
Wow, what a great team. Armandi, Byron and Terry were fabulous. Got anew EQS and Rebecca is actually going to take some time to teach me the how to set it up!
DealerRater Review
- January 27, 2022
Good customer service. They were very Efficient, thorough, and courteous in he service that they provided on my car.
Google Review
- January 26, 2022
DealerRater Review
- January 25, 2022
My wife and I brought our GLC 300 to the dealership for a routine maintenance checkup at 9 am with a doctor's appointment at 10 am. The dealership was packed with many clients waiting for their cars. Fortunately, a service team headed by Alex went beyond my expectations. Alex made sure we made...
DealerRater Review
- January 25, 2022
Was pleased to get a Saturday appointment last minute and get done in under two hours. Great environment if you have to wait for your vehicle. Amazing staff.
Google Review
- January 23, 2022
The Mercedes team truly made my experience great!! Clarence made sure that all questions were answered as well as made me feel comfortable!! He had high spirits during the entirety of the process! This made me feel glad that I chose him to help with my new purchase! Thank you, Clarence and Mercedes!!
DealerRater Review
- January 22, 2022
Left by Beverage I.
They made me feel like I was their only customer. Truly exceptional service and sales experience
Google Review
- January 20, 2022
Left by Karen O.
Google Review
- January 18, 2022
Left by Al T.
Always great sales service by great sales people!!
Google Review
- January 18, 2022
Left by Christen D.
Google Review
- January 17, 2022
Left by Deepak P.
No issues with the service offered by this dealership. In general, totally dissatisfied with the so called Mercedes brand, which is supposed to have a good reliability. I have a 2014 E350 with extremely low mileage of 48000 and starter broke down and ongoing issues of foul smell coming out of AC...
Google Review
- January 15, 2022
Left by Zain E.
I made my first car purchase, GLC300 2022. Thank you Ali Alhussaini so much! very professional, knowledgeable, and easy to work with. I would definitely recommend Mercedes-Benz of Collierville.
Google Review
- January 15, 2022
Left by Helen O.
Google Review
- January 12, 2022
Left by Paula B.
What a great experience!!!! Everyone was very personable and extremely attentive to me, my personal needs, and obviously, my driving needs.Gavin Matthews was an great asset to my buying experience. He was so knowledgeable and helpful from a Sales perspective. He showed me all the safety features,...
Response from the owner Replied: Thanks for the 5 Star Review, Paula. We enjoyed working with you and are truly thankful for your business. Please let us know how we can help you in the future. Enjoy your new ride!
Google Review
- January 10, 2022
Tosh has been a pleasure to work with. The entire staff is very attentive and they have such a large selection of vehicles. Im happy with my purchase and my entire interaction. I would recommend them if youre looking for a new car and a staff that cares.
Response from the owner Replied: Thanks for the kind words! We truly appreciate your business.
Google Review
- January 10, 2022
On my YouTube channel Ive shared a prior car shopping vlogOn my most recent visit however I was a little disappointed that the car wash was down and didnt get to ride away sparkling clean after paying over $1,500 unexpectedly on a new set of tires I went in for one tire and came out suddenly...
DealerRater Review
- January 04, 2022
My salesman, Clarence Mitchell, was exceptional! He'l was intuitive about what we wanted and delivered. Couldn't be more pleased mother his service.
DealerRater Review
- January 03, 2022
We were given the best service with no excepts the sales person was very nice answer all our concerns and willing to go the extra mile he stated he wanted to please us not just sell a car and that means a lot. He even gave his his business card if we had any additional questions. He assure us that...
DealerRater Review
- January 02, 2022
Left by Linda M.
A great Dealership, professional & Friendly salespeople. Plenty of vehicles and strives to please the customer, which they do. Enjoyed the experience.
Google Review
- December 30, 2021
Left by Greta N.
DealerRater Review
- December 29, 2021
Dealership was great will go back for sure and will send friends and family there
Google Review
- December 27, 2021
My husband and I had the best experience at MB of Collierville! I asked for some details from their website and Jim Calhoun immediately responded! After several emails, we went to the dealership to purchase a car. Jim Calhoun was even nicer in person! He was very knowledgeable and friendly. It made...
Google Review
- December 25, 2021
Left by Carin S.
DealerRater Review
- December 25, 2021
The customer service was outstanding from drive-up to check-out. Service was performed just as requested. Thank you
DealerRater Review
- December 20, 2021
Service was great! While waiting on my car, all staff were kind and friendly!! I will return.
DealerRater Review
- December 20, 2021
Nice people! Not pushy at all. Great experience and would recommend going to this dealership if you are shopping for a Mercedes in Memphis!
DealerRater Review
- December 17, 2021
Derek Hall is a great trustworthy salesman. This is my second vehicle I have purchased with him at Mercedes Benz of Collierville. He exceeds expectations. Go see him!!
Google Review
- December 16, 2021
Left by Jon C.
A service visit w/ John Galvalisi always a great experience. In fact, his availability drives my scheduling of routine maintenance.
Google Review
- December 13, 2021
DealerRater Review
- December 12, 2021
Gavin Mathews is a xxxx of an salesman I would definitely recommend this dealership
Google Review
- December 05, 2021
Left by Ryan L.
Excellent purchasing experience!
Google Review
- December 04, 2021
Left by Melanie S.
DealerRater Review
- December 04, 2021
Terry Schultz and Harold Williams were easy to work with. Very personable and professional. As well all the other people my wife and dealt with.
Google Review
- December 03, 2021
I took my 2014 Cadillac ATS there because of some issues. I read online that the car is known for having his c u e system malfunction. My car has less than $40,000 miles on it and I thought that it was maybe still under warranty. With so little miles I still was not able to get something resolved...
Google Review
- December 03, 2021
Left by Jason S.
Very good experience as always!
Google Review
- December 02, 2021
Clarence was the best MB person I every worked with. He is very helpful and always goes above a beyond to help. He is very knowledgeable and found us a MB that was perfect for all our needs.
Google Review
- November 25, 2021
Left by Tiffany C.
DealerRater Review
- November 25, 2021
Very professional handle! An Ms Christy has a natural ability of making the customer feel very important with the one on one relationship
Google Review
- November 23, 2021
Left by Vandasia B.
Google Review
- November 21, 2021
Google Review
- November 20, 2021
Google Review
- November 20, 2021
Google Review
- November 18, 2021
DealerRater Review
- November 18, 2021
I am 100% satisfied with my recent purchase, Michael was very thorough and took care of every aspect of my transaction.
DealerRater Review
- November 18, 2021
Excellent customer service everyone was so friendly and inviting! Definitely will consider this dealership 1st choice
Google Review
- November 17, 2021
Left by Nancy C.
Excellent service. Would recommend
Google Review
- November 14, 2021
Good job and friendly staff but disappointed that my car was not washed !
DealerRater Review
- November 13, 2021
Having electrical issues with my vehicle. They worked on my car for 2 weeks and finally got everything diagnosed and resolved.
DealerRater Review
- November 13, 2021
They perform your workscope and then some. Totally focused upon delivering a truly roadworthy vehicle!
Google Review
- November 12, 2021
Google Review
- November 12, 2021
Left by Corondalay H.
Google Review
- November 10, 2021
I love, love, love this dealership. Ive had history with this establishment and the service department since 2015 when my son purchased a CLS 550. Even though the pandemic (COVID) has changed the dynamic of the Mercedes-Benz experience that I had grown accustomed to, I understand that things are...
Response from the owner Replied: Thanks so much for the kind words, Jacqueline😊 we truly appreciate your business and loyalty.
Google Review
- November 10, 2021
Left by Dwain J.
This truly was an amazing experience . From beginning to end I was treated with kindness, and upmost respect. I would like to give a special thanks to my salesperson Mr. Gavin Matthews. What a tremendous job, and knowledge about cars. And let me give thanks to Jacob also. These two gentlemen...
Response from the owner Replied: So happy to hear you had a great experience with us. We truly appreciate your business! Enjoy your new ride!
DealerRater Review
- November 10, 2021
John Galvalisi is a tremendous representative for this organization. He brings a true dedication to customer service.
DealerRater Review
- November 08, 2021
Customer service was great John step in when I arrived to get my car service when Jay was away from his desk, but Jay did finished me up, both did an awesome job...
DealerRater Review
- November 07, 2021
The customer service representative was awesome he was patience and well represented. Did awesome work
DealerRater Review
- November 05, 2021
I have always been treated with the upmost respect. Never had a bad experience when I take my car in.
DealerRater Review
- November 05, 2021
Courtney and the receptionist were nice. It took a while for someone to come out greet me when I pulled up while I saw a few people sitting/standing around. Maybe they were doing something I couldn't see. I don't know. I had to return after leaving because my tire pressure alert came on because my...
Google Review
- November 04, 2021
A week ago I purchased my second CLA 250 from Derreck Hall. The entire team insured that I was satisfied; I always receive exceptional service. Thank you so much Mercedes Benz of Collierville.
Response from the owner Replied: Thanks for your kind words and continued business. We truly appreciate you and hope you're loving your new Mercedes-Benz.
DealerRater Review
- November 03, 2021
Exceptional service. I was on a trip and they got me in, fixed, on my way in record time. Cant tell you how impressed and happy I was with my experience. Thank you so much!!
Google Review
- November 02, 2021
Left by Patience M.
I had a wonderful experience at Mercedes Benz Collierville. Ask for Derek Hall!
Response from the owner Replied: Thanks for the kind words, Patience! We appreciate your business.
DealerRater Review
- October 31, 2021
Morgan was great sales and was very helpful, highly recommended trying out Mercedes of collierville
Google Review
- October 30, 2021
Google Review
- October 30, 2021
Nice People in the Parts Dept.
DealerRater Review
- October 30, 2021
My appointment was honored whuch showed they were time sensitive; respecting my time. The service representative was professional. John G the service advisor explained the needed service. He also explained the next needed service. He went above and beyond to replace my fob battery without being...
Google Review
- October 29, 2021
Left by Antonia G.
DealerRater Review
- October 26, 2021
John Galvalisi is a great advisor. He Probably should be running the dealership. The service was great.
Google Review
- October 25, 2021
Google Review
- October 23, 2021
The entire team at MB Collierville made our experience enjoyable and exciting. Moreover, I was especially pleased with ALI who went above and beyond to ensure a memorable engagement. ALI worked diligently to earn our trust by showing genuine regard, exceeding expectation for a rare luxury vehicle...
Google Review
- October 20, 2021
Left by Tim R.
Response from the owner Replied: Thanks for sharing your experience, Tim. We truly appreciate your business.
Google Review
- October 18, 2021
DealerRater Review
- October 18, 2021
Everything went very well from drop off till vehicle was serviced, washed and sanitized and ready.
DealerRater Review
- October 18, 2021
Everyone so friendly. Danny and David Love went up and above trying to please. Havent gotten my car back yet. Left to do warranty work
Google Review
- October 17, 2021
I went to the establishment on Sat Oct 16th with my best friend who was interested in buying a vehicle. We pulled up to the front of the dealership in a Mercedes..so you would think someone may have thought maybe they are in need of assistance for the vehicle they are in or otherwise. However we...
DealerRater Review
- October 17, 2021
The staff was very Easy to work with. They were Reliable and right on time.
DealerRater Review
- October 14, 2021
John Galvalisi is the best Service Advisor !!! Compliments your dealership. Always polite, respectful and very Knowledgeable.
Google Review
- October 13, 2021
DealerRater Review
- October 13, 2021
The experience was truly exceptional. Everyone was very nice and helpful. The atomsphere was freindly and professionanl.
Google Review
- October 11, 2021
DealerRater Review
- October 11, 2021
Service dept Recall and two other issues covered under warranty. Professional throughout and back when promised.
Google Review
- October 10, 2021
Left by Mike E.
Google Review
- October 10, 2021
John Galvalisi always takes care of my service needs. Hes responsive, honest and proactive. Hes definitely the reason that I continue to patronize.
Google Review
- October 10, 2021
Response from the owner Replied: That is so kind, Sarah. Thank you for the awesome review. So happy to have you as part of our Mercedes-Benz family! We truly appreciate your business.
Google Review
- October 10, 2021
This is a top notch dealership w/a top notch diesel mechanic by the name of Michael. We had engine trouble in our RV on a Saturday afternoon. We called & they said to bring it in to see if it was a quick fix or if it would have to have parts ordered for a repair. Every other Mercedes dealership said...
DealerRater Review
- October 09, 2021
Everyone there is welcoming, helpful, professional. I always know Im being taken care of and am thankful for the great customer service experience.
Google Review
- October 08, 2021
Google Review
- October 08, 2021
Left by Tanya H.
DealerRater Review
- October 07, 2021
Left by Cathey D.
Very professional.😀👍 Dealership is manages to ones expectations, very fortunate to have such great service and the best of management
DealerRater Review
- October 07, 2021
I absolutely HATE that you insist upon a specific number of words, that's ridiculous However, John was extremely helpful & polite
DealerRater Review
- September 29, 2021
Left by Marvin L.
I was stranded in Little Rock Arkansas in my 2017 Sprinter Van - in limp mode. I was going from Kansas City to LaPlace, Louisiana to help some friends with hurricane damage since I own a mold Company. The dealership in Little Rock did not work on vans. They said I would have to have it towed to...
Google Review
- September 29, 2021
Left by Dynasty G.
DealerRater Review
- September 28, 2021
My car was towed in for service. The service advisor, Camden Blake, was terrific. He was focused on making it a positive experience. He definitely made me feel like Mercedes of Collierville appreciated my business.
DealerRater Review
- September 27, 2021
I went in the service department on Saturday for service. The service was fast and efficient and my service man was very nice also,
DealerRater Review
- September 27, 2021
It was a smooth and comfortable experience! Everyone was very pleasant and the transaction was not a lengthy one. The salesman was very very nice, kind and knowledgeable in what he was doing. He treated me with the utmost respect!
evangjp Replied: I absolutely enjoyed my experience at the Collierville Mercedes! The people really do greet and treat you with respect. They scribe to make your experience there be a memorable one! My salesman, Mr. Clarence Mitchell was the BEST! Hes very mild mannered young man, with a very pleasant attitude. He explained everything to me and walked me through the entire deal. To sum it all up, Hes just a great guy! I most definitely look forward to having a life long relationship with the Mercedes Benz family of Collierville, MS! Thank you all for everything my wife is very happy with the car, and as the old saying go happy wife, happy life
Google Review
- September 27, 2021
Left by Candace G.
DealerRater Review
- September 26, 2021
John in Service does an excellent job. I was very pleased with the visit! I would recommend.
DealerRater Review
- September 26, 2021
John was very professional in analyzing the problem and resolving the issue identified. Very satisfied,
Google Review
- September 26, 2021
Google Review
- September 25, 2021
Left by Ray B.
Response from the owner Replied: Thanks for the 5 Stars, Ray!
DealerRater Review
- September 16, 2021
The sales team at Mercedes of Collierville are second to none! Specifically, Christie Weldons attention to detail, expeditious work ethic and genuine desire to meet and exceed my requests were resoundingly profound. This dealership is a rare gem - a breath of fresh air of an experience.
DealerRater Review
- September 14, 2021
I was told my car would be ready at 11am I did not get the call until 5pm
DealerRater Review
- September 12, 2021
Excellent service and advice,friendly quality work. Couldnt believe I got my service done and vehicle ready to go in less than 2.5 hrs. Record speed for a large dealership .
Google Review
- September 11, 2021
Google Review
- September 11, 2021
DealerRater Review
- September 08, 2021
My experience was very welcoming and friendly from the moment I drove into the dealership to the time my service was completed, everyone made me feel valued and appreciated! Thank y'all!
DealerRater Review
- September 08, 2021
Our experience was timely and professional and friendly. We were able to have all services done on the car within a few hours. The service department appeared to be organized and the workers worked as a team!
Google Review
- September 07, 2021
Left by Ora J.
Response from the owner Replied: Thanks for the kind words, Ora. Happy to hear you had a good experience during your visit.
Google Review
- September 04, 2021
Left by Demetria M.
DealerRater Review
- September 02, 2021
Cam is wonderful. He consistently goes the extra mile to make me feel welcome and that all my service needs are met. Great guy!!!! I have a very low mileage 550 that I have to get service for before it is actually due. Cam always knows exactly what needs to be done and has it done quickly. Also, BIG...
DealerRater Review
- September 01, 2021
Left by Hope R.
The approval process was very fast (less than 30 minutes) All loan documents were ready when I arrived. I also enjoyed the time spent setting up or personalizing my vehicle
Google Review
- September 01, 2021
Left by Corey B.
Google Review
- August 31, 2021
Left by Huang Y.
Google Review
- August 31, 2021
Left by Darlene W.
Google Review
- August 28, 2021
Google Review
- August 28, 2021
Terry Schultz and the entire staff at Mercedes-Benz of Collierville were congenial, sought to satisfy my car requirement and at the end of the day, delivered a Cadillac that suited every need; doing it in a service oriented manner that will ensure M-B of Collierville will be on my short list of...
Response from the owner Replied: Thank you for your kind words, Robert. We truly appreciate your business and hope you’re loving your new car.
Google Review
- August 25, 2021
Left by Savanah S.
Response from the owner Replied: Thanks for the 5 Stars!
Google Review
- August 25, 2021
DealerRater Review
- August 20, 2021
Absolutely Awesome Team of People!! These guys are the in the city!! Mercedes Benz of Memphis is no competition!!
Starbucks Replied: Absolutely Awesome Team of People!! These guys are the best in the city!! Mercedes Benz of Memphis is no competition!!
Google Review
- August 18, 2021
Left by Darrell J.
Google Review
- August 18, 2021
Google Review
- August 18, 2021
Google Review
- August 18, 2021
Google Review
- August 13, 2021
Google Review
- August 12, 2021
Left by Andre E.