Google Review
- August 21, 2019
Always a great experience here.
DealerRater Review
- August 16, 2019
The customer service is always great. That is why the current vehicle is the second one purchased at the Mercedes Benz of Collierville location. They are serious about providing good customer service.
Google Review
- August 12, 2019
Left by Kimberly L.
This was an excellent experience. From sales to the deal, then to finance! I recommend this location for any future purchases!
Response from the owner Replied: Thanks so much, Kimberly.
Google Review
- August 12, 2019
Left by Gwendolyn H.
Response from the owner Replied: Thanks for the 5 stars, Gwendolyn.
DealerRater Review
- August 11, 2019
Ken in service department took care of my car and had me back on road quickly. It as a routine service visit and it was efficient and top notch service.
Google Review
- August 10, 2019
Response from the owner Replied: Thanks for the review, Jordan. We're sorry to see you only rated us at 3 stars and would love to hear how we may improve. Please give us a call at 901-316-3535 and ask for Armandi, our GM.
Google Review
- August 10, 2019
Response from the owner Replied: Thanks for the 5 stars!
Google Review
- August 10, 2019
Response from the owner Replied: Thank you, Jeremy!
Google Review
- August 09, 2019
Left by John F.
Response from the owner Replied: Thanks for the 5 stars, John.
DealerRater Review
- August 08, 2019
My experience with MBC was great! My sales guy Trey Alston went above and beyond to help me find the right vehicle for my wife. He was patient and not pushy ensuring my experience and choice was the best fit. After selecting the vehicle, the negotiation for price and options went well. Lastly, Rich...
Facebook - Web Review
- August 08, 2019
My experience with MBC was great! My sales guy Trey Alston went above and beyond to help me find the right vehicle for my wife. He was patient and not pushy ensuring my experience and choice was the best fit. After selecting the vehicle, the negotiation for price and options went well. Lastly, Rich...
Google Review
- August 07, 2019
Everytime I have to get my vehicle serviced, I'm always eagerly greeted and treated exceptionally well. Mercedes-Benz of Collierville goes above and beyond and excels in customer service and satisfaction!
Response from the owner Replied: Thanks so much, Jessica! We truly appreciate your business.
Google Review
- August 07, 2019
Left by Alica W.
Response from the owner Replied: Thanks so much, Alica.
Google Review
- August 06, 2019
Response from the owner Replied: Thanks, Silva!
Facebook - Web Review
- August 06, 2019
I would like to send a special thank you to Michael Surgeon our salesman. Me and my spouse arrived 30 minutes before closing. Not only did he meet my expectations. He was patient as I was deciding on which vehicle I wanted to purchase. Thank you so much.
DealerRater Review
- August 05, 2019
My service rep is Braden Hutchinson and I have never received anything but outstanding service. His excellent customer service is why I am your customer.
Google Review
- August 03, 2019
Response from the owner Replied: Thanks for the 5 Stars!
DealerRater Review
- August 03, 2019
Brian Winford always takes care of me. He is always so professional and makes sure that all my car needs are handled efficiently. Mercedes Benz of Collierville is way more professional and customer service friendly than Mercedes Benz of Memphis.
Google Review
- August 03, 2019
Response from the owner Replied: Thank You!
Google Review
- August 02, 2019
Response from the owner Replied: Thanks for the 5 Stars, Maxine.
Google Review
- August 02, 2019
Good customer service.
Response from the owner Replied: Thank you, Samuel.
DealerRater Review
- August 01, 2019
Received first class assistance from my salesman, Byron. Agency manager, Armandi was very helpful and courteous. I would recommend this Mercedes Benz dealership without any hesitation to my friends and family. Judge Charles B. Gallagher III
Google Review
- August 01, 2019
Response from the owner Replied: Steve, thanks so much for the 5 Stars.
Google Review
- July 31, 2019
Left by Dannie N.
Response from the owner Replied: Thank you, Dannie.
Facebook - Web Review
- July 31, 2019
Excellent sales team and customer service!
Google Review
- July 29, 2019
Response from the owner Replied: Thanks so much, Kirit.
Google Review
- July 25, 2019
Went to check out our next ride..lovely ambiance
Response from the owner Replied: Thanks so much. We would love to help you when you're ready!
Google Review
- July 24, 2019
Response from the owner Replied: Thank you, Matthew.
Google Review
- July 23, 2019
When you go to this dealership always ask for Christie. she was amazing and she answered all question and concerns that I had. She made the buying process easy. She is the best hands down
Response from the owner Replied: Thanks so much, Qualisha! We agree, Christie is pretty awesome. We truly appreciate your business.
Google Review
- July 23, 2019
Left by Nicholas S.
Response from the owner Replied: Thank You!
DealerRater Review
- July 23, 2019
Excellent service by Clarence, Harold and Armandi. They provided very professional and courteous service. I appreciated the quality of service they provided to me and my family.
Google Review
- July 23, 2019
Response from the owner Replied: Thanks, Dwayne.
Google Review
- July 23, 2019
Left by Fahim J.
Response from the owner Replied: Thanks for the 5 stars, Fahim.
Yelp Review
- July 21, 2019
John G...my service advisor...was " on it " when I called last week with a dash full of red light...I called with no appt, he worked me in quickly so i wouldn't miss my business appointments, everything was fluid...even though some things couldnt be fixed in my initial visit...John was able to get...
Google Review
- July 18, 2019
Left by Lisa B.
It was the best car buy experience I have ever had! They truly take care of their clientele.
Response from the owner Replied: Thanks so much, Lisa. It was truly our pleasure.
DealerRater Review
- July 17, 2019
Very professional and courteous. Easy and enjoyable negotiating. The sales manager and salesman did everything to make sure the used vehicle was like new condition. They replaced a tire and windshield that had a small crack.
DealerRater Review
- July 11, 2019
I appreciate quality service and professional approach to customer service. The service done on my vehicle was very good and done in a timely manner.
Google Review
- July 06, 2019
Response from the owner Replied: Thanks so much!
Google Review
- July 04, 2019
Helped me with a loose. Light
Response from the owner Replied: Thanks, Ron.
Google Review
- July 04, 2019
Left by Jason D.
Mercedes-Benz of Collierville was fantastic throughout the negotiating process. Purchasing a vehicle is always stressful but they really knew how to take stress out of the equation. They offered me well above market value on my trade and when I left the dealership I was 100% satisfied. I will be a...
Response from the owner Replied: Thanks for the kind words, Jason. It was a pleasure working with you and we truly appreciate your business.
Google Review
- June 26, 2019
Response from the owner Replied: Thanks so much, Eric!
Google Review
- June 21, 2019
Response from the owner Replied: Thank You!
Facebook - Web Review
- June 21, 2019
Sold us an Certified 2016 Mercedes this week. Salesman did a nice job, good trade in value. Their lack of attention to detail and no followup leaves little to appraise their customer service. I'd rate 1 star.
DealerRater Review
- June 18, 2019
Sales consultant and manager easy to work with. Drove 425 miles and BMW X5 was in condition Byron told me. Price and interest rate were negotiated over phone making it easy.
Facebook - Web Review
- June 15, 2019
Best service experience we have ever had at a Mercedes dealership ANYWHERE! Thanks to Amy Dolihite and her team, our tire was fixed and we were on our way in a very reasonable amount of time. I didnt catch the name of the service technician but big hugs to him, too for staying late to take care of...
Mercedes-Benz of Collierville Replied: Thanks for the kind words, Kimberly! So happy to hear you had a great experience with us. We truly appreciate your business.
DealerRater Review
- June 14, 2019
I have always been pleased with the service I receive at your branch. However, Brians professionalism and ability to get to the bottom of the situation quickly exceeded my expectations.
Google Review
- June 13, 2019
The appointment was made they were ready to start my warranty work as planned not one issue what so ever
Response from the owner Replied: Glad to hear you had a great experience with us. We appreciate the kind words.
DealerRater Review
- June 12, 2019
Our technician Ray did a great job and is awesome! Dealership is always exceptionally clean and staff is very helpful and friendly. We love our Mercedes and the Collierville dealership.
Google Review
- June 12, 2019
Response from the owner Replied: Thanks so much, Patti!
Google Review
- June 11, 2019
Response from the owner Replied: Thank you for the review, Misty. If there is anything we can do to earn a higher rating, we'd love to talk to you about it. You can call us 901-316-3535. Thank you!
Google Review
- June 11, 2019
Left by Michelle M.
Response from the owner Replied: Thanks for the 5 Starts, Michelle!
Google Review
- June 10, 2019
Left by Antonio H.
Response from the owner Replied: Thanks so much, Antonio!
DealerRater Review
- June 10, 2019
I knew that my Fog Light was blown. I went into the dealership to purchase a bulb replacement and the team was awesome. Once my car was lifted, they noticed that my entire lamp needed replacing. They informed me and was able to repair the light on site. The wait was painless with the availability of...
DealerRater Review
- June 10, 2019
My salesman Byron was extremely thoughtful patient and explained everything about the vehicle and had me in and out in an hour and 15 minutes of purchasing a vehicle
Google Review
- June 07, 2019
Left by Kirby C.
Needed a last minute oil change and they were able to squeeze me in that day! Even offered to give me a ride out to east Memphis. The driver, Mr.Love, was amazing. Great conversation and such a gentleman.
Response from the owner Replied: Thanks for sharing your experience and trusting us with your vehicle. We truly appreciate your business.
Cars.com Review
- June 07, 2019
My overall experience was well. The wait time was just a little too long for getting my rear tires checked and $50 was a lot to patch two tires, but at least I didn't have to buy new tires.
DealerRater Review
- June 06, 2019
Each time I go the staff is always great going above and beyond! my dealership for life! Everyone from reception to managers are super! No place better ! Harold Armandi and everyone else !
Google Review
- June 05, 2019
Left by Kelvin B.
Response from the owner Replied: Thank you, Kelvin!
Google Review
- June 04, 2019
Response from the owner Replied: Thanks so much!
Google Review
- June 04, 2019
The friendly, knowledgeable staff at Mercedes-Benz of Collierville took excellent care of me when I purchased a C63S coupe there recently. I would highly recommend them to anyone who is in the market a German luxury car.
Response from the owner Replied: Thanks for the great review, Tony. It was a pleasure working with you. Hope you're loving your new car.
Google Review
- May 31, 2019
Everything was excellent.
Response from the owner Replied: Thank you, Don!
Google Review
- May 26, 2019
Left by Lewis W.
Response from the owner Replied: Thanks for the 5 Stars, Lewis!
DealerRater Review
- May 26, 2019
We arrived a little after 9:00 AM on a Tuesday morning. The place was quiet and they had to pull a salesman out of a team meeting. Jim Calhoun was very accommodating and let two of us take the car on test drives. Were slow to make a decision, but he was patient and helpful. Not pushy at all. After...
Google Review
- May 23, 2019
Response from the owner Replied: Thank You!
Google Review
- May 23, 2019
Left by Charles P.
Response from the owner Replied: Thank you, Charles!
Google Review
- May 22, 2019
Left by Kevin B.
Response from the owner Replied: Thanks so much!
Google Review
- May 22, 2019
Left by Jessica F.
Response from the owner Replied: Thanks for the 5 Stars!
Google Review
- May 22, 2019
Left by Kisten L.
I'm very pleased with my recent experience @ MBOC. It was expected to be costly AND IT WAS, however it was necessary and no fault of theirs.I mean, it's the Dealership !!My initial action was a call and Mr. Winford answered. He provided me with as close to the estimate as possible at the time. I...
Response from the owner Replied: Thanks so much for the kind words, Kisten. We truly appreciate your business.
Google Review
- May 22, 2019
DealerRater Review
- May 22, 2019
I had a truly great experience in buying this car.i am a return customer and this was the shortest time I spent buying a car. Very fast and efficient.Basil was very helpful and I would recommend him and this dealership anytime.
Facebook - Web Review
- May 21, 2019
An AMAZING experience tonight!! The 1st of many partnerships!!Thank you to Christie Weldon and to all who made our event a success tonight!!
Google Review
- May 14, 2019
Response from the owner Replied: Thanks so much, Thurman!
Facebook - Web Review
- May 14, 2019
Everyone was so friendly and helpful.
Google Review
- May 13, 2019
Left by Chris N.
Found a used car online that was here. Took no time at all to complete the entire sale. Jim Calhoun was a good salesman and gentleman. He was a good listener, provided good info and was very helpful. Would definitely recommend this dealership.
Response from the owner Replied: Thanks so much, Chris! We truly appreciate your business.
Google Review
- May 13, 2019
Great quality of work and exceptional communication from my advisor, John.
Response from the owner Replied: Thanks so much!
Google Review
- May 11, 2019
Left by Nidal R.
The best dealer in town
Response from the owner Replied: Thanks for the great review! We truly appreciate your business.
DealerRater Review
- May 10, 2019
Everyone was so nice . A good sense of humor is important to me, and I felt comfortable working with Byron, Basil, Harold , and Terry. I even look forward to seeing them again when the car is serviced.
Google Review
- May 10, 2019
Response from the owner Replied: Thanks so much!
Google Review
- May 02, 2019
I was looking for a Sprinter van for my new business and was unaware MB of Collierville sold them. I had shopped other dealers but called and got Jim Calhoun. Jim was very pleasant and knowledgeable. I was impressed with the selection and my purchase went very smooth. I would highly recommend...
Response from the owner Replied: Thanks so much, Brett! We enjoyed working with you.
Google Review
- May 02, 2019
I love my new bae
Response from the owner Replied: Thanks for the 5 Stars, Lilly.
Facebook - Web Review
- May 01, 2019
I had such a great experience trading up into my new Mercedes GLE 350. I am a expecting and needing some more space before the new addition. My salesman Micheal was the best!!! He hung with me on two trips around the lot until we found the perfect fit. He made sure it was the right purchase for me...
Mercedes-Benz of Collierville Replied: Thanks so much for the kind words, Brittany! We truly enjoyed working with you and hope you love your GLE
DealerRater Review
- May 01, 2019
Every visit to this establishment has been wonderful, not a bad experience since my very first visit in 2015 up to now 2019. Even if they couldn't help me they went out of their way to help me find someone who could! They always treat me like royalty and no matter what service I have done, when I...
Google Review
- April 30, 2019
DealerRater Review
- April 26, 2019
I have been leasing my cars from Collierville Mercedes since it open the door! Amazing Service!!! Keeps me coming back! General Manager, Armandi, is amazing!!! I will always continue to do business with Mercedes-Benz of Collierville and highly recommend them! Above & beyond service!!!
Google Review
- April 24, 2019
Left by Carl J.
Google Review
- April 24, 2019
The staff is extremely professional, and the inventory is top-notch. I really enjoyed working with them on my purchase.
Response from the owner Replied: Thanks for the kind words, Tyler Beard.
Google Review
- April 22, 2019
Google Review
- April 21, 2019
Google Review
- April 20, 2019
Google Review
- April 20, 2019
Left by Jesse R.
Excellent knowledge, excellent service, excellent customer service!
Response from the owner Replied: Thanks so much, Jesse!
Google Review
- April 19, 2019
Google Review
- April 18, 2019
DealerRater Review
- April 18, 2019
Great experience, paper work was knocked out quicker than any other car purchase, staff very professional and knowledgeable Easiest purchase ever. Will recommend to family and friends.
DealerRater Review
- April 18, 2019
The service advisor made sure I was comfortable and my car was serviced according to the service that was needed. The employees that I encountered were very friendly and helpful.
Google Review
- April 18, 2019
Google Review
- April 18, 2019
Left by Reenae M.
Google Review
- April 17, 2019
The guy that worked with me had an excellent customer service skill.
Response from the owner Replied: So glad to hear that. Thank you so much for the 5 Star review.
Google Review
- April 17, 2019
Left by Steve L.
GREAT PEOPLE.....
Response from the owner Replied: Thanks so much, Steve!
DealerRater Review
- April 17, 2019
I brought my vehicle to service department at noon, was greeted by friendly and courteous representatives. Issue was diagnosed correctly and corrected in a very timely manner to my complete satisfaction the first time. Vehicle was ready the following morning.
Google Review
- April 16, 2019
Left by Harish K.
Google Review
- April 06, 2019
Great service
Response from the owner Replied: Thanks so much, Rosalind!
Google Review
- April 06, 2019
Left by Courtney F.
Where do I start ??! I absolutely love Mercedes Benz of Collierville. Ive been a customer for the past 3 years and each year has been amazing. From the sales person to the financial person to management these guys are awesome. I feel so at home with them. My salesperson Christie Weldon is phenomenal...
Response from the owner Replied: Wow, thanks so much for the amazing review! We always enjoy seeing you and truly appreciate your business.
Google Review
- April 02, 2019
DealerRater Review
- April 02, 2019
I had a wonderful experience! I sent an email about an online car and the response time was warp speed... The car was waiting at the front when we got there, we were greeted and I was test driving the car in no time. We left for lunch, came back, and wrote the deal. All of the salespeople,...
DealerRater Review
- April 02, 2019
The staff is very friendly. My salesman (Michael Surgeon) treated me with royalty! He was knowledgeable about the product, and he has excellent customer service skills. I highly recommend Mercedes-Benz of Collierville to everyone. Michael Surgeon, Harold Williams, and Rich Kraft made my purchase...
Google Review
- April 01, 2019
Great Service
Response from the owner Replied: Thanks so much, Kenneth!
Facebook - Web Review
- March 31, 2019
Left by Dwight J.
great customer experience
Mercedes-Benz of Collierville Replied: Thank you so much, Dwight!
Google Review
- March 30, 2019
Response from the owner Replied: Thanks for the review, Rodney. We'd love the opportunity to bring our rating up to 5 Stars. Please call us at 901-316-3535 and ask for our GM, Armandi. Please let us know how we can help to make your experience with us better. Thank you!
Google Review
- March 28, 2019
Left by Oree M.
DealerRater Review
- March 23, 2019
The sales people I dealt with were very professional and friendly. They had a large inventory of vehicles to choose from. I will recommend this dealership to my family and friends.
Google Review
- March 21, 2019
Definitely worth checking them out, even if you aren't from the local area.
Response from the owner Replied: Thanks so much!
Google Review
- March 19, 2019
This place takes great care of my ride!
Response from the owner Replied: Thanks for the 5 Stars!!
Google Review
- March 16, 2019
I am a repeat MB customer. We had a quick and easy sales experience! Would definitely recommend this dealership.
Response from the owner Replied: Thanks so much. We truly appreciate your business!
Google Review
- March 14, 2019
Left by Larry N.
DealerRater Review
- March 13, 2019
My husband had an appointment for some scheduled service on his Mercedes. While there I got interested in a special offer the dealership had on some sedans on the lot, We took a test drive, asked a few questions, and left for another appointment. Between our salesperson and the sales manager, we...
Google Review
- March 13, 2019
Left by Shawneice M.
Google Review
- March 13, 2019
Left by Donald G.
The most pleasant auto buying experience ever for me. I was stunned. Highly recommend you work with these people. Seriously they were great!
Response from the owner Replied: Thanks so much, Donald! We truly appreciate your business and hope to see you again soon.
DealerRater Review
- March 11, 2019
I didnt have an appointment, but had a screw in my tire and was losing air. I was greeted and taken care of. I am always appreciative of the service I receive each time.
Google Review
- March 11, 2019
The service was good, but they did work that I did not ask them to do and did not check with me. My mom picked up my car and the guy asked her if she knew what work I had done and she said no. They charged her for some work they did on their own free will.
Response from the owner Replied: Darlene, thanks for the 5 stars. I'm sorry to hear about your experience with work being done that was not requested. I've asked our GM, Armandi Hajdini, to look into it. Please feel free to give him a call anytime to discuss at 901-316-3535. Thank you.
Google Review
- March 10, 2019
Google Review
- March 10, 2019
Great customer service
Response from the owner Replied: Thanks so much, Gary!
Google Review
- March 09, 2019
DealerRater Review
- March 08, 2019
Ken Lipkowitz kept me informed throughout the process concerning what service will be perform on my car along with an estimated end time for the service.
Google Review
- March 06, 2019
Left by Gwen B.
Google Review
- March 05, 2019
Left by Andrea T.
I bought my Honda Pilot from this location and I did have a good experience, however, I did not like that my sales guy had no knowledge about the truck other that was I knew. Additionally, there was damage in the cargo area that I did not notice until days later. I had to called them to get my...
Response from the owner Replied: Hi Andrea, I'm sorry to hear that you had this experience with us and have notified our general manager, Armandi Hajdini, and asked him to look into what happened. Your business is very important to us and we apologize that you did not receive the level of service we strive for. Thank you for letting us know. If you'd like to discuss further, please give Armandi a call at 901-316-3535. Thank You!
Google Review
- March 04, 2019
Google Review
- March 03, 2019
Left by Mckinley M.
Google Review
- March 02, 2019
Google Review
- March 02, 2019
Left by Kaycey H.
DealerRater Review
- March 02, 2019
Great place to buy. Very friendly. Staff very helpful and nice. I would recommend this dealership to others without hesitation. This will be my second car with them.
Google Review
- March 02, 2019
Left by Julio R.
DealerRater Review
- March 01, 2019
Just great, friendly, professional service all around. Shawn Crum has always been giving me good tips on how to prolong the life of my car. Thank you!
DealerRater Review
- March 01, 2019
Terry Schultz was our salesman and sold us a car. He was wonderful and went well over the call of duty. We can't say enough about him as it was a pleasure and an exceptional experiance.
Google Review
- February 28, 2019
Google Review
- February 28, 2019
Left by Keshun B.
DealerRater Review
- February 28, 2019
My tire had hit a Pot hole and needed replacing. Shawn took good care of me and the situation. Thanks to him and the dealership.
Facebook - Web Review
- February 27, 2019
I recommend service at Mercedes-Benz of Collierville, for any of your car care needs. The service advisor, Brian Winford, is awesome and professional each and every time that I have visited. LaFerre Ryan is another awesome professional who made my visit nice with his professional manner. My...
DealerRater Review
- February 27, 2019
I used USAA buying program and they didn't seem to understand how the program worked. I chose to use USAA financing because they could operate around the current issues, and my car insurance was with them. They knew at this point the had been cars total. The Manager said they could beat the...
DealerRater Review
- February 25, 2019
The Mercedes-Benz dealership in Collierville, TN replaced my airbags. Upon arrival, the cradle-to-grave experience was indeed truly exceptional. Extending Kudos to Ken!
DealerRater Review
- February 25, 2019
The Mercedes Collierville team was such a pleasure to deal. They were very professional and customer oriented throughout the sales process. Michael Waldon, my salesman, was very knowledgeable, professional and responsive. Harold the sales manager was good to work with.Basil in finance was extremely...
DealerRater Review
- February 23, 2019
Terry Schultz was fabulous! He was our sales person while purchasing a new car. I highly recommend, if shopping for a new car; Mercedes of Collierville and ask for Terry. This is my 8th Mercedes and I had bought my other cars from Mercedes of Memphis (ony because the Collierville location was not...
DealerRater Review
- February 22, 2019
Everyone at this dealership is so nice, they did everything to make sure I was satisfied with my car buying experience. I would recommend this dealership to everyone.
Facebook - Web Review
- February 22, 2019
Came in with a low coolant light. Just got serviced at another place. Needed to get it checked ASAP as I was getting on the road in a few hours. Not only did they fix the issue, but washed the car, and there was no charge! Always take the best care of me when I go there!
Mercedes-Benz of Collierville Replied: Thanks for the great recommendation, Marvin!
Google Review
- February 21, 2019
Left by Kim H.
The service team was professional, efficient, and fun to work with. It was a terrific experience.
Response from the owner Replied: Thank you, Kim!
Facebook - Web Review
- February 21, 2019
Awesome game service well mannered!
Mercedes-Benz of Collierville Replied: Thanks so much, Scott! We appreciate your business.
DealerRater Review
- February 21, 2019
Everyone is happy to see you. Fully explains all the services available to you and gets you in and out in a timely fashion. Plus the coffee and snacks are free and top notch.
DealerRater Review
- February 19, 2019
I felt like, I was buying a car from my brother. They just wanted to help........... I never felt like the sales people were forcing me to buy anything. They worked with me and my situation!
Google Review
- February 18, 2019
Love this place great customer service and will take care of your vehicle like it was there's
Response from the owner Replied: Thanks so much, Aubrey!
Google Review
- February 18, 2019
Left by Joseph B.
DealerRater Review
- February 17, 2019
Byron Jacob was very attentive and went above and beyond to make our experience exceptional. Basil, our Finance person, made our experience exceptional also. We would highly recommend this dealership. The dealership has friendly people that are attentive to your needs.
Google Review
- February 17, 2019
Facebook - Web Review
- February 16, 2019
Very professional and friendly, from the sales staff to the general manager.
Mercedes-Benz of Collierville Replied: Thanks so much, Roberta! We truly appreciate your business.
Google Review
- February 15, 2019
Left by Stacy A.
DealerRater Review
- February 15, 2019
Trey, Harold and Rebecca were the three people I dealt with. I had a pleasant buying experience and they did everything they said they would.
DealerRater Review
- February 15, 2019
I am a repeat customer of MB Collierville. The level of customer service and professionalism cannot be beat. Byron Jacobs really gave me the royal treatment. I will recommend MB Collierville to all of my friends and family-Lori H
DealerRater Review
- February 15, 2019
I had a good buying experience with Collierville. They didn't have the car of our color choice in stock but they worked hard to locate one and got it to us on the promised date so we could take the car on our upcoming trip.
DealerRater Review
- February 15, 2019
The service department fixed my problem with very little information on what was happening. As I tried to explain what was happening they worked with me until I was able to explain what the problem was. Thank you Crum team.
DealerRater Review
- February 14, 2019
The service is always exceptional. The service staff is very accommodating and makes you feel comfortable. As soon as you drive up to the service center, someone immediately greets you.
Facebook - Web Review
- February 14, 2019
Nothing but good things to say about my new purchase. Larry Murphy was a great help coordinating the whole buying experience. Thanks to Rebecca for her patience teaching me the control systems of the vehicle. Everyone worked together to actually make car buying enjoyable. Thanks.
Mercedes-Benz of Collierville Replied: Thanks for the kind words, Gary! We truly appreciate your business
Google Review
- February 13, 2019
Left by Hattie H.
DealerRater Review
- February 13, 2019
The process from start to finish was impressive. Even though I purchased a certified pre-owned Mercedes-Benz I was still treated as one of their most important customers. Thank you.
DealerRater Review
- February 13, 2019
Competitive prices with no pressure to purchase. Very professional and courteous. Left with a nice CPO GLE at a great price. Will shop here again
DealerRater Review
- February 12, 2019
I always have a great experience at the dealership. Staff is great! Ken was very efficient and understood my needs at the first moment. He really cares about us!
DealerRater Review
- February 10, 2019
Dealership is always friendly and give fast service for repairs.enjoy talking with the shuttle drivers as well very friendly fast to come get you when your car is ready.
Google Review
- February 08, 2019
Worked with Davin to get my car from here! Staff very helpful! Davin got everything done quickly and easily even considering I bought the car online and I live 8hrs away. Would def recommend them. Only neg thing is there transport company they use is useless hopefully they change it after reading...
DealerRater Review
- February 08, 2019
S.Crum is the reason I bring my Mercedes there. He cares and takes exceptional care of his customers .I have three Mercedes and have faith in Mr.Crum
Google Review
- February 08, 2019
Left by Gloria S.
Google Review
- February 07, 2019
Worked with Davin to get my car from here! Staff very helpful! Davin got everything done quickly and easily even considering I bought the car online and I live 8hrs away. Would def recommend them.
Response from the owner Replied: Thanks for the awesome review, Michael! We really appreciate you sharing your experience and are here anytime you need us. Thx.
DealerRater Review
- February 06, 2019
Left by Evelyn L.
Technicians were very friendly and efficient. Provided quality service in a timely manner. Provided a good wash job on my dirty vehicle I thought I said everything except the quality of refreshments
Google Review
- February 06, 2019
Left by Anna B.
Google Review
- February 05, 2019
Had an issue with the servicing department but after stating my dissatisfaction I received a prompt phone call from the service manager who was very professional and accommodating!
Response from the owner Replied: Hi Shermondria, Im so sorry to hear your frustration. We certainly value you as a customer and hate to hear you had a bad experience with us. Ive notified our General Manager, Armandi Hajdini, and he is looking into what happened. Thank you for your patience and understanding.
DealerRater Review
- February 05, 2019
Service was amazing! Everything went smooth & were so fast! A very good experience! I would definitely recommend the service department here! Very friendly also! Thanks again!
DealerRater Review
- February 05, 2019
We had a good experience with all departments of this dealership. The car we wanted was not in stock but they worked hard to find us what we wanted and got it to us on a very quick and prompt timeline. The culture and atmosphere is pleasant and the actions they show are customer focused. Trey was...
DealerRater Review
- February 05, 2019
I came to the dealership with an idea of what I wanted and Larry helped me find the perfect GLC! They made the trade in process so easy. The staff did an excellent job thoroughly explaining all of the details of the Mercedes brand!
Google Review
- February 02, 2019
Left by Mario W.
DealerRater Review
- February 02, 2019
No high pressure sales, Very knowledgeable in Product, very Thorough, Follows up after Sale GREATLY Appreciated.Very SATISFIED and glad I choose Mercedes Family. Thanks for the opportunity to enjoy such Luxury.
Cars.com Review
- January 31, 2019
This is the second vehicle we have purchased from Mercedes-Benz of Collierville. Why? Because their people are AWESOME and their focus on Customer Service is the best I have seen/experienced at a car dealership ANYWHERE!!! From the General Manger to the Lot Porters, they all seemed to be focused...
DealerRater Review
- January 31, 2019
This is the second vehicle we have purchased from Mercedes-Benz of Collierville. Why? Because their people are AWESOME and their focus on Customer Service is the best I have ever seen at a car dealership ANYWHERE!!! From the General Manger to the Lot Porters, they are all focused on providing a...
Google Review
- January 31, 2019
Very captivating experience from Mercedes Benz of Collierville. I was skeptical in the beginning due to bad experiences in the past from other dealerships, but they have definitely changed the game for me!! I am highly satisfied with my choice and the remarkable customer service received from the...
Response from the owner Replied: Thanks for the great review, Trista! We truly appreciate your business.
Google Review
- January 30, 2019
Left by Gabrielle F.
Yelp Review
- January 30, 2019
This is the second vehicle we have purchased from Mercedes-Benz of Collierville. Why? Because their people are AWESOME and their focus on Customer Service is the best I have ever seen at a car dealership ANYWHERE!!!From the General Manger to the Lot Porters, they all focused on the Customer...
Google Review
- January 30, 2019
Google Review
- January 27, 2019
DealerRater Review
- January 27, 2019
Basel was fantastic as usual and Clarences knowledge of the vehicles allowed him to answer all my questions. well done and thank you both.
Google Review
- January 26, 2019
Response from the owner Replied: Thanks for the 5 Stars!
Google Review
- January 26, 2019
DealerRater Review
- January 26, 2019
I got two vehicles serviced. I only had an appointment for one vehicle. The service person (Brian) was considerate and efficient in getting both vehicles out in a timely manner.
Facebook - Web Review
- January 26, 2019
Left by Maurice O.
I appreciate how everyone works together as a whole to make sure the customer is satisfied.It was a team effort, where everyone contributed to my needs,very exceptional.
Google Review
- January 26, 2019
Nice service. Nice whips
Response from the owner Replied: Thanks, Tonia!
Google Review
- January 24, 2019
DealerRater Review
- January 24, 2019
Scheduled an appointment for a replacement for the battery on my SLK 55 AMG. Service personnel were courteous, efficient and worked quickly to get my car serviced and out. Truly appreciate the folks in the service department!
Google Review
- January 23, 2019
Response from the owner Replied: Thanks, Roxann!
Google Review
- January 23, 2019
Response from the owner Replied: Thanks so much, Bryan!
Google Review
- January 23, 2019
Left by Marilyn D.
Everyone there was courteous and professional. The service advisor Brady was excellent. He took time to address my needs and listen. He did exactly what he said he would do. He answered all my questions with extreme knowledge. My car was ready before the the time we discussed. Ill go back because...
Response from the owner Replied: Thanks for the kind words, Marilyn. We are so happy Brady could take such good care of your needs. We truly appreciate your business.
DealerRater Review
- January 23, 2019
I was greeted with a warm smile and help with anything. The salesman went on a test drive and demonstrated the features of the car.
DealerRater Review
- January 23, 2019
I came in for service on my car that was new-to-me and my service advisor, Shawn Crum, did a thorough background and history check to find out exactly what was needed at that mileage. His extra effort saved me a lot of money. Good job!
DealerRater Review
- January 23, 2019
I have purchased three vehicles from the dealership. Michael Waldon worked hard to meet our latest request. Our new car and service experiences have been positive. Thanks
Google Review
- January 23, 2019
Left by Dequeesha H.
Response from the owner Replied: Thanks for the 5 Stars!
Google Review
- January 23, 2019
The sales man Clarence and the finance manager Rich were so outstanding and good to us. These gentlemen were so kind and took their time to explain this vehicle and all the features of both the car and the loan. The whole process for us was painless. That is unheard of when buying a car. We bought a...
Response from the owner Replied: Thanks for the kind words, Cindy! We truly appreciate your business.
DealerRater Review
- January 20, 2019
Always going above and beyond for all services professional services professional staff great management team ! Love my experiences always? The service dept kept me informed
Google Review
- January 19, 2019
Left by Charles M.
Response from the owner Replied: Thank you, Charles!
DealerRater Review
- January 19, 2019
Trey was amazing!!! Outstanding customer service and look forward to recommending Mercedes of Collierville to friends and family! Huge thanks to Trey for taking the time to help me!
Google Review
- January 19, 2019
Response from the owner Replied: Thanks for the great review, Inger!
Google Review
- January 19, 2019
Left by Myra P.
Response from the owner Replied: Thanks so much, Myra!
Google Review
- January 18, 2019
Pretty kool service
Response from the owner Replied: Thank you!
Google Review
- January 18, 2019
Left by Shamira D.
Response from the owner Replied: Thanks so much, ShaMira!
Google Review
- January 17, 2019
Left by Paul S.
DealerRater Review
- January 17, 2019
My experience with MB of Collierville was excellent. I'd like to call out a few specifics that deserve recognition. Clarence Mitchell is a first-class salesman who was very helpful in letting me view and test drive the car quickly. He also ensured the servicing of the used car was excellent and...
DealerRater Review
- January 17, 2019
The recent experience at MB of Collierville was nothing less than superb! Gavin was awesome to work with. We never felt pressured and was comfortable during the recent purchase.
Google Review
- January 17, 2019
Left by Quincy W.
Fast, convenient, exceptional service!
Response from the owner Replied: Thanks for the 5 Stars, Quincy!
Google Review
- January 16, 2019
Left by Carmen M.
Ask for Trey or Terry they are awesome!
Response from the owner Replied: Thx so much, Carmen!
DealerRater Review
- January 14, 2019
Bradan is always great to work with! We've always had a great experience and received the best service at MB of Collierville! Will always have our vehicles serviced here.
Google Review
- January 09, 2019
Left by Barbara T.
Response from the owner Replied: Thanks for the 5 Stars, Barbara!
DealerRater Review
- January 09, 2019
Great service experience with John. Ive had service reps in the past who were NOT easy to work with. I will ask for him for all future service appointments.
DealerRater Review
- January 09, 2019
On January 8th, I took my car in for my 10K miles service maintenance. My service rep was very courteous. Once the appointment was set I got an automatic email within seconds detailing my appointment date time and purpose. Upon my arrival I was politely greeted by a service team member who...
Google Review
- January 09, 2019
Left by Synettra B.
Response from the owner Replied: Thanks for the 5 Stars, Synettra!
Google Review
- January 08, 2019
Left by Suha T.
Response from the owner Replied: Thanks so much, Suha!
DealerRater Review
- January 08, 2019
I rated the quality of my experience as Excellent due to the friendly customer service I received and my interactions with Mr. Brian. He checked on me multiple times. He kept me informed during the service. I actually stayed in the waiting area while my car was being repaired. Honestly, customer...
Google Review
- January 07, 2019
Response from the owner Replied: Thanks, Rhonda! We appreciate the 5 stars!
Google Review
- January 07, 2019
Wonderful people. They take care if you using the highest standards and respect. They do what they say.
Response from the owner Replied: Thanks for the kind words, Sheryll! We truly appreciate your business.
DealerRater Review
- January 06, 2019
I came in for my routine oil change and Brady was a sweetie and always very helpful. The building is always fresh and clean, yes.
DealerRater Review
- January 06, 2019
I would like to Thank John S. the service manager. He is very helpful this time and the last time I was there. thank you
Google Review
- January 05, 2019
Left by Aldenise R.
Response from the owner Replied: Hi Aldenise - Our goal is to provide our customers with a 5 star experience. We would love the opportunity to speak with you and find out where we fell short. Please call our GM, Armandi Hadjini, at 901-316-3535 at your convenience to discuss.
Google Review
- January 04, 2019
Very great sale team Jim is on point
Response from the owner Replied: Thanks so much, Dave!
Google Review
- January 04, 2019
Left by Tierney M.
Response from the owner Replied: Thanks for the 5 Stars, Tierney!
Google Review
- January 04, 2019
Response from the owner Replied: Thanks so much, Chip!
DealerRater Review
- January 04, 2019
Brian was insightful and made my recent vehicle service experience positive. He shared helpful information regarding my current vehicle and questions regarding a different model that I expressed an interest in.
DealerRater Review
- January 04, 2019
Elliot is the bomb! He had everything ready and all I did was show up and sign paperwork! Went above and beyond to make sure I had the best! Best salesman there!
Google Review
- January 04, 2019
Response from the owner Replied: Thanks for the 5 Stars, Beth!
DealerRater Review
- January 03, 2019
Mr. Winford: Kept me informed throughout the process, on my auto repaired. I was able to go to work to do my job, just as well like Mr. Brian did. Solve Problems.
Google Review
- December 31, 2018
Response from the owner Replied: Thanks so much for the 5 stars!
DealerRater Review
- December 31, 2018
Had a flat tire. No one likes that, especially over the holidays. However, the team at Mercedes of Collierville got me in on Saturday without an appointment and delivered quality service. Thanks!
DealerRater Review
- December 30, 2018
Nice people,very knowledgeable,nice surroundings very very good nice likable friendly people enjoyed talking to service people and checking out shop. I will be back.
Facebook - Web Review
- December 29, 2018
Everything is amazing! From the sales rep to the general manager. Trey and Harold are awesome.
Mercedes-Benz of Collierville Replied: Thanks so much, Vicky! We truly appreciate your recommendation and kind words.
Google Review
- December 28, 2018
Response from the owner Replied: Thanks so much for the great rating!
Google Review
- December 28, 2018
Left by Jin A.
Response from the owner Replied: Hi Jin. We strive to give all of our customers a 5 Star experience when they visit our dealership. We'd love to hear from you and how we can do better next time. Please give our GM, Armandi Hajdini, a call at your convenience at 901-316-3535 to discuss.
Google Review
- December 28, 2018
The experience, professionalism, and genuine courtesies displayed by Doug were exceptional. His dedication to his clients really shows. I swear the man doesn't sleep given how fast things moved along. I'm definitely looking forward to working with him and his team again in the future.
Response from the owner Replied: Thanks for the kind words, Bhavik! We are so happy to hear you had a great experience working with Doug. We truly appreciate your business.
DealerRater Review
- December 27, 2018
It should not take 3 hours to buy a vehicle with cash or check. I was purchasing a lease that I have had for 3 years and paid in full with a check, still took 3 hours.
DealerRater Review
- December 27, 2018
Terry listen to my needs and he delivered! He was very professional and friendly. I wouldnt go to another dealership. Collierville Mercedes Benz made me feel special! Thanks so much!
Google Review
- December 27, 2018
Left by Sivaraja V.
Response from the owner Replied: Thanks so much for the 5 Stars!
Google Review
- December 26, 2018
Left by Brian W.
Response from the owner Replied: Thanks, Brian!
Google Review
- December 25, 2018
Response from the owner Replied: Thanks so much for the great rating!
Google Review
- December 25, 2018
Response from the owner Replied: Thanks for the 5 Stars!
Facebook - Web Review
- December 23, 2018
Matthew in the service area and the receptionist were the best. They always take care of me and treat me like royalty!! They kept me updated and had my car back to me withing a few days! Amazing people
DealerRater Review
- December 22, 2018
I couldnt be happier with my purchase. Everyone who assisted us was knowledgeable, caring and very professional. Ive had the car now 6 days and I am more and more impressed with the engineering and design. It is an amazing automobile in every way.
Yelp Review
- December 21, 2018
I just bought a car at Mercedes of Collierville and it was an all around wonderful experience. My sales person was Michael Waldon. He was great to work with and I feel that I got a fair price. I will recommend Mercedes of Collierville to anyone looking for an automobile and it will be the only...
DealerRater Review
- December 21, 2018
The dealership has a culture where customers are a priority. This obviously starts with Armandi and has transcended throughout each department. I was a 30 year customer of Mercedes Benz of Memphis until I met Armandi and become ingratiated into the professionalism and culture of Mercedes Benz of...
Google Review
- December 20, 2018
Left by John F.
Response from the owner Replied: Thanks so much, John!
Google Review
- December 18, 2018
Left by Thomas Y.
Response from the owner Replied: Thanks so much, Thomas!
Google Review
- December 18, 2018
Response from the owner Replied: Thanks so much, Zac!
Google Review
- December 18, 2018
Left by Martel J.
Response from the owner Replied: Thanks for the 5 Stars, Martel!
Google Review
- December 17, 2018
Response from the owner Replied: Thanks for the 5 Stars, Denise!
Google Review
- December 15, 2018
Left by Jani H.
Response from the owner Replied: Thanks, Jani!
Yelp Review
- December 15, 2018
I can't put into words the experience I had at this dealership. Everyone here is beyond wonderful. They went above and beyond to make sure I had the vehicle I wanted, and made sure I understood everything about the vehicle.Armandi the GM is beyond kind and accommodating. He will check in and make...
Google Review
- December 14, 2018
Left by Walt W.
Shawn did a great job of making sure that I received the service that I needed and accommodating the times that I had available.
Response from the owner Replied: Thanks for the great review, Walt! We truly appreciate your business.
DealerRater Review
- December 14, 2018
Mr. Terry Schultz and the Mercedes-Benz team in Collierville delivered exceptional service and value during my pre-owned vehicle purchase. Terry was professional, knowledgeable, friendly and prompt when helping me purchase the vehicle that was competitively priced based on the competition in...
Google Review
- December 13, 2018
Response from the owner Replied: Thanks for the 5 Stars!
Google Review
- December 13, 2018
Christie Weldon went above and beyond to make sure I was satisfied and taken care of when I had a mechanical problem last weekend! THANKS Christie!
Response from the owner Replied: Thanks so much!
DealerRater Review
- December 13, 2018
I did not go into Mercedes Benz to make a purchase that day, I went in to take advantage of my complimentary upgrade to my navigation system. We were walking around and notice this beautiful car and that night I left in it. The sales person and finance person were very helpful in making that...
Google Review
- December 13, 2018
Response from the owner Replied: Thanks so much!
DealerRater Review
- December 11, 2018
Friendly knowledgeable and professional staff. From beginning til the end. And the snacks were awesome lol. I will definitely recommend this location to my friends and family.
Google Review
- December 10, 2018
Response from the owner Replied: We would love to hear from you on how we can raise our rating to 5 Stars. Please contact our General Manager, Armandi Hajdini, at 901-316-3535
Google Review
- December 07, 2018
Had a great experience with the service dept. The staff was extremely nice and helpful. I received several follow up communications about my visit which lets me know that my business is valued.
Response from the owner Replied: Thanks for sharing your experience and for the great review! We truly appreciate your business.
Google Review
- December 07, 2018
Left by Toarian M.
Response from the owner Replied: Thank you!
Google Review
- December 07, 2018
Response from the owner Replied: Thx so much, Justin!
DealerRater Review
- December 07, 2018
Do you dread taking your auto into a service department? I don't anymore! In Fact, I enjoy going into the Collierville Mercedes Dealership...even the Service Department. Everything is First Class. The people strive to make you happy. I love to go there and just hang out in the showroom. The Mercedes...
Facebook - Web Review
- December 07, 2018
Great service! Highly recommended dealer!
Mercedes-Benz of Collierville Replied: Thanks so much, Jim! We really appreciate the recommendation
Google Review
- December 07, 2018
Response from the owner Replied: Thanks, Chris!
Google Review
- December 06, 2018
Employee fixed my taillight free of charge !!!
Google Review
- December 04, 2018
Christy went above and beyond my expectations to make this an enjoyable experience. THANK YOU!
Response from the owner Replied: Thanks so much, Scooter! Were so happy to hear you had a good experience with Christy. We truly appreciate your business.
DealerRater Review
- December 04, 2018
I always dread buying a car but Larry and the staff at Mercedes Benz made it quick and painless. They worked really hard at getting me exactly what I was looking for.
Google Review
- December 04, 2018
Left by Brandon B.
Response from the owner Replied: Thanks so much, Brandon!
Google Review
- December 03, 2018
Not to friendly to certain classes of people
Google Review
- December 03, 2018
Fantastic!
Response from the owner Replied: Thank you, Stephanie!
DealerRater Review
- December 03, 2018
From the get-go MB of Collierville was helpful in finding the automobile we wanted and negotiated a fair price. The whole transaction was very easy.
DealerRater Review
- December 03, 2018
Left by Basman B.
armandi was great guy and very helpfull also elliott was very nice guy and polite the whole staff was very good to us also armandi did what he can to make it happen
Facebook - Web Review
- December 02, 2018
Left by Donald G.
great service, and friendly
Mercedes-Benz of Collierville Replied: Thanks so much, Donald! We appreciate the recommendation.
Google Review
- December 01, 2018
Response from the owner Replied: Thanks for the 5 Stars, Manish.
DealerRater Review
- December 01, 2018
I needed my vehicle serviced. I didnt have an appointment. The staffing was very friendly and professional. They were able to fit me in with minimal wait.
DealerRater Review
- December 01, 2018
Elliot was a dynamic, informative and incredible salesman!! He did everything within his power to put me in the car I selected!!! He took care of any matters that were in the way that might have prevented me from driving the car I was in love with!!
Google Review
- November 30, 2018
Left by Steve L.
Response from the owner Replied: Thanks so much, Steve!
Google Review
- November 30, 2018
Response from the owner Replied: Thank you, Nathaniel!
DealerRater Review
- November 30, 2018
Everyone I came into contact with during the purchase of the vehicle were exceptional. They made you feel at ease, and didn't pressure you to do anything. They were efficient in every area. They offered refreshments and were just all around professional from start to finish.
Facebook - Web Review
- November 30, 2018
I was pleased with the excellent service!
Mercedes-Benz of Collierville Replied: Thanks so much, Eureka! We appreciate your business.
Google Review
- November 29, 2018
Left by Giorgio S.
Response from the owner Replied: Thanks for the kind words, Giorgio. We really enjoyed working with you.
Google Review
- November 29, 2018
Response from the owner Replied: Thanks for the 5 Stars!
Google Review
- November 29, 2018
Mercedes Benz is a great place. They are very kind, courteous and very quick.
Response from the owner Replied: Thanks so much, Sherry!
Google Review
- November 29, 2018
Left by Giorgio S.
So far so good, nice support, quality on cars they have to sell and very cooperative to help you target the right car for your need. I Appreciate the kind cooperation by Internet Sales Manager Christie and the General Manager Armandi.
Response from the owner Replied: Thanks for the kind words, Giorgio. We really enjoyed working with you.
Google Review
- November 29, 2018
Left by Mehri A.
My tastes are simple: I am easily satisfied only with the best.-Wiston Churchill With Professional, knowledgeable, friendly staff they surely met my expectations.Thanks to Mr, Armandi Hajdini, Basil Eleisah, Harold Williams and Elliot Bowley.
Response from the owner Replied: Thanks so much!
Google Review
- November 29, 2018
Left by Karen C.
Response from the owner Replied: Thanks for the 5 Stars, Karen.
Google Review
- November 29, 2018
Left by Lacy S.
Top Notch Customer Service Like Always! Thank you, Brian
Response from the owner Replied: Thanks so much, Lacy!
Google Review
- November 29, 2018
Left by Mehri A.
My tastes are simple: I am easily satisfied only with the best.-Wiston Churchill With Professional, knowledgeable, friendly staff they surely met my exceptions.Thanks to Mr, Armandi Hajdini, Basil Eleisah, Harold Williams and Elliot Bowley.
Response from the owner Replied: Thank you so much for the great review, Mehri! We truly appreciate your business.
Google Review
- November 28, 2018
Mercedes Benz is a great place to go there kind courteous and very quick
DealerRater Review
- November 28, 2018
Shawn Crum was extremely helpful in managing the services I needed and worked with me to mitigate charges where possible. He is extremely knowledgeable and made the experience a pleasure.
Google Review
- November 27, 2018
Left by Montoyia M.
Brian in the service department helped me tremendously. He helped me calm down and decide on the best and safest plan to get my car to the dealership. Brian helped me understand the dynamics of my car issues and got them taken care of as quickly as possible. Brian followed up regularly and made the...
Response from the owner Replied: We are so happy to hear that Brian was able to help you. Thanks for the great review and for your business!
Google Review
- November 27, 2018
Easy people to deal with! Alex Brown
Response from the owner Replied: Thanks, Jason!
Facebook - Web Review
- November 27, 2018
Good service. Great friendly people who care about you.
Gerald Warfield Replied: Mathew did a great job
DealerRater Review
- November 27, 2018
Collierville Mercedes Benz is easily the best car dealer we have ever worked with in any part of the country. From sales staff to service, they exceed expectations and go above and beyond at all times. Stellar!!
Google Review
- November 26, 2018
Wonderful people, place, and atmosphere. Treat everyone with care and I will always come back. They are #1 in my book
Response from the owner Replied: Thanks so much, Gregory! We truly appreciate your continued business.
DealerRater Review
- November 23, 2018
Our salesman, Michael was very knowledgable and had all of our paperwork ready when we arrived making this transaction smooth. I would highly recommend. Everyone from the sales staff to the Finance Manager to the Sales Manager provided excellent customer service. We couldn't ask for any better.
DealerRater Review
- November 22, 2018
Great service. I was in and out fast. Day before Thanksgiving and car was checked, vacuumed, and washed within an hour and half!!! Love MBC!
Facebook - Web Review
- November 22, 2018
Left by Reuben H.
Quality professional service
Mercedes-Benz of Collierville Replied: Thanks for the kind words, Reuben!
DealerRater Review
- November 22, 2018
From start to finish very well done service was on time located other issues and the work was done on time and to spec they brought to my attention that many items were under warranty
Google Review
- November 21, 2018
Left by Karen P.
Brady Hutchison is an awesome service advisor. He follows up and follows through with me when my car needs service. I had an issue with my brakes squeaking backing up since Ive had my GLC 300. Brady went to his superiors to get this approved and handled for me. He strives to take care of the issue...
Response from the owner Replied: Thank you so much for the great review, Karen.
DealerRater Review
- November 21, 2018
John Galvalisi was very professional and answered all questions regarding the status of repairs. Excellent follow-up. Very pleased with the serviced he provided. Please thank him for quality service!
Google Review
- November 21, 2018
Left by Gregory D.
Response from the owner Replied: Thanks so much, Gregory!
Google Review
- November 19, 2018
Left by Karen P.
DealerRater Review
- November 19, 2018
My sales rep, Clarence Mitchell was excellent and the delivery specialist Rebecca was excellent. They were very friendly and helpful during and after my time of purchase.
Facebook - Web Review
- November 19, 2018
I want you to know that I brought my SLK 280 in today for recalls, and I absolutely could not have been treated any better by a service writer, Sean. He sets the bar high on customer service and I wanted to recognize his efforts today to you. PLEASE be certain to do something to show how much you...
Google Review
- November 18, 2018
Response from the owner Replied: Thanks for the 5 Stars!
Google Review
- November 17, 2018
Left by Natarsha G.
Response from the owner Replied: Thank you, Natarsha!
DealerRater Review
- November 17, 2018
Thank you to Christy for yet another great purchase from Mercedes Benz of Collierville. Before Mercedes Benz of Collierville opened, I was driving hundreds of miles to buy my sprinter vans.
DealerRater Review
- November 16, 2018
Matthew Owens the Service Agent that took care of me was excellent I would give him my highest recommendation. He was very professional and made sure everything was taken care of in a timely manner.
Google Review
- November 15, 2018
Response from the owner Replied: Thanks so much, Don!
Google Review
- November 15, 2018
Response from the owner Replied: Thank you, Pam.
Google Review
- November 15, 2018
I was pleased from the moment that I made the appointment, to the moment that I picked my car up. Thank you!
Response from the owner Replied: Thanks for the great review, Brandon! We truly appreciate your business.
DealerRater Review
- November 15, 2018
In our 46 years of marriage we have owned many cars, MB of Collierville is hands down the best! Always take excellent care of not only our car but also make us feel as important as the day we made our purchase! You will never regret making a purchase here or bringing your Benz in for service!
Facebook - Web Review
- November 15, 2018
GREAT SERVICE!! FAST AND HONEST!!
DealerRater Review
- November 14, 2018
I have been a client of this dealership for 1 month short of 2 years. They are professional and knowledgeable about what my Benz coupe needs. John is my service rep. He's laid back, but cares about giving you great customer service. I have no complaints to date.
Google Review
- November 11, 2018
Left by Trenetra D.
Response from the owner Replied: Thanks for the 5 Stars, Trenetra!
Google Review
- November 11, 2018
Left by Mark W.
Response from the owner Replied: Thanks for the 5 stars, Mark!
DealerRater Review
- November 11, 2018
The service is always great at the Mercedes dealership in Collierville. My car was checked within a two hour time frame. I was able to get a car wash after my service check. The staff is always friendly.
DealerRater Review
- November 11, 2018
Shawn Crum was very professional and helpful as always ! It was very easy to make an appointment. Would definitely recommend this dealership . Great experience as always!
Google Review
- November 11, 2018
Left by Byoung R.
Response from the owner Replied: Thanks for the 5 Stars!!
DealerRater Review
- November 08, 2018
They were very nice and accommodating. They fixed my problem while I was in town so that I did not have to make an extra trip!😃
Google Review
- November 07, 2018
Response from the owner Replied: Thanks so much, Jeff!
DealerRater Review
- November 07, 2018
The level of customer service my husband and I received was very satisfying. We plan on making this our preferred dealer. Thanks for a great experience.
DealerRater Review
- November 06, 2018
My experience here was great the customer service was great and I would definitely recommend this spot. Brain was helpful and gave me information on my vehicle and treated me well.
DealerRater Review
- November 06, 2018
Bradan is always friendly and knowledgeable. He takes care of my requests whether I have an appointment or not. Only improvement would be making labor cost more reasonable.
Google Review
- November 04, 2018
Response from the owner Replied: Thanks for the 5 Stars, Timothy! We really appreciate it.
Google Review
- November 03, 2018
Response from the owner Replied: Thanks so much, Willie!
Google Review
- November 03, 2018
Left by Lora B.
Response from the owner Replied: Thanks so much, Lora!
Google Review
- November 03, 2018
Response from the owner Replied: Thanks so much, Omar! We truly appreciate the high rating.
Google Review
- October 31, 2018
Best selection and ask for Brandon for a great deal!
Response from the owner Replied: Thanks fore the 5 Stars, Randy!
Google Review
- October 28, 2018
Left by James A.
The moment I set foot on the lot I knew I was in the right place. There was an incredible amount of inventory so there were a lot of vehicles, with the options I wanted, to choose from. Basil, the Sales Rep., greeted me immediately but was not pushy or overbearing. He was extremely professional and...
Response from the owner Replied: Thanks for the kind words, James! We are so happy to hear you had a great experience with us. Welcome to the Mercedes-Benz family!
DealerRater Review
- October 27, 2018
I needed a repair on my sprinter RV. I was traveling through Memphis & called here. I was able to make and made a same day appt. It took 6 hrs to repair my RV but fortunately all was covered under warranty. The staff was friendly, kept me updated throughout the day and showed me how to reset a DEF...
Facebook - Web Review
- October 27, 2018
Left by James A.
Google Review
- October 26, 2018
Response from the owner Replied: Thanks so much, Anthony!
DealerRater Review
- October 26, 2018
The moment I set foot on the lot I knew I was in the right place. There was an incredible amount of inventory so there were a lot of vehicles, with the options I wanted, to choose from. Basil, the Sales Rep., greeted me immediately but was not pushy or overbearing. He was extremely professional...
Yelp Review
- October 26, 2018
I needed a repair on my sprinter RV. I was traveling through Memphis & called here. I was able to make and made a same day appt. It took 6 hrs to repair my RV but fortunately all was covered under warranty. The staff was friendly, kept me updated throughout the day and showed me how to reset a DEF...
DealerRater Review
- October 25, 2018
Brasil was excellent. He listened to what I wanted and tried his best to deliver!! I would do business with him anytime. All the other members of the team were nice as well.
DealerRater Review
- October 25, 2018
EXCELLENT Experience. No HIGH PRESSURE TACTICS!!! EASY TO DEAL WITH. I would recommend this dealer to anyone looking fora new/used car at a fair price.
Cars.com Review
- October 22, 2018
I would like to have given you a 5 and I realize I bought this vehicle sight unseen so I guess that's on me but there was a couple items I've had to repair on the first day that I didn't mind much but should not have had to and the car not having a manual and having an expensive repair to a door...
Google Review
- October 21, 2018
Response from the owner Replied: Thanks so much, Anthony!
Google Review
- October 21, 2018
Response from the owner Replied: Thanks so much!
Google Review
- October 20, 2018
Response from the owner Replied: Thank you, Anthony! We appreciate the 5 Stars.
Facebook - Web Review
- October 19, 2018
Longish post to follow. We did not read any reviews of Mercedes Benz of Collierville (MBC) before we purchased our car. We met Elliot and he understood what we were trying to do and showed us cars and explained features on each. He even made suggestions, such as, we were looking at a pre-owned...
Mercedes-Benz of Collierville Replied: Thanks so much for the recommendation, Sam! We truly appreciate your business and hope to see you soon...maybe for that convertible!
Google Review
- October 14, 2018
Left by Cooper M.
My experience with MB Collierville couldn't have been better. Larry Murphey, our salesman's, handled every detail in a great manner. Except for inappropriate Government regulation, that delayed delivery of the vehicle, things couldn't have gone better. This 450 E is without a, doubt the finest car...
Response from the owner Replied: Thanks so much for the great review, Cooper! We truly appreciate your business and hope you're enjoying your beautiful new E Class!
Facebook - Web Review
- October 11, 2018
Elliot Bowley met expectations and then exceed those. After telling him what I was looking for, he found close to my exact requirements on a vehicle. He then provided excellent service and he worked to provide me with the best deal he could possibly get! I left MB with a happy heart, after getting...
Google Review
- October 10, 2018
Response from the owner Replied: Thanks for the great rating, Marlon.
Yelp Review
- October 07, 2018
Clarence Mitchell and John provide great service. You are in good hands here. Friendly and courteous. Look forward to working with them again.
DealerRater Review
- October 03, 2018
The friendliest dealership by far we have ever bought a vehicle from. Would recommend this Mercedes dealership to any and everyone we know or meet.
DealerRater Review
- October 03, 2018
The staff at MB of Collierville was extremely courteous and kind. We were looking for a specific GL450 color/wheel combination/interior options combination and they were able to find and expedite the transaction. Very kind and helpful. We recommend them to anyone looking for a Mercedes.
Google Review
- September 26, 2018
Response from the owner Replied: Thanks so much, Jay!
Cars.com Review
- September 24, 2018
I enjoyed our experience except it took two trips to complete the loan processing. However the dealership went out of their way to make us feel better about the process.
Google Review
- September 24, 2018
Left by Justin S.
Response from the owner Replied: Thanks for the 5 Stars, Justin!
Google Review
- September 23, 2018
Very professional service! Every time i visit the dealership I enjoy the atmosphere around me and the great service. Life is like a Cucumbers!!!!!!!
Response from the owner Replied: Thanks so much, Massimo! We really appreciate your kind words.
Google Review
- September 22, 2018
Wonderful salesman and dealership! Great experience and will definitely go back!
Response from the owner Replied: Thanks for the kind words, Sharon!
Google Review
- September 22, 2018
My first time having my vehicle serviced and it was just as I thought it would be..... everything done right even at last minute without an appointment.
Response from the owner Replied: Thanks for the great review, Mike!
DealerRater Review
- September 22, 2018
Mercedes Benz of Collierville is always courteous to its customers. There is a genuine friendly atmosphere in the building. The Sales Associates always greet you, even though they are not waiting on you. My Service Advisor, Brandan Hutchison, is a very busy man, but hes never too busy for his...
DealerRater Review
- September 21, 2018
My wife, Jane Lambert, declares that the Service Dept & Shawn Crum, are exceptional in every aspect. Additionally, she applauds the superb customer service she has experienced from Shawn Schultz, salesman. Last but not least, Rebecca, delivery specialist who has proven her value to MCB...
Cars.com Review
- September 20, 2018
So far so good. Excellent!! Sorry, I have click unsubscribe by error. Sincerely, Jane L. Juang
DealerRater Review
- September 20, 2018
John made every effort to make sure my interest were met. He is a true professional, and his professional ethics is worthy of emulation. He made my day.
Google Review
- September 18, 2018
Response from the owner Replied: Thanks, Roderick. We would love to hear from you on how we can raise our rating to 5 Stars. Please contact our General Manager, Armandi Hajdini, at 901-316-3535.
Google Review
- September 17, 2018
Left by Landon H.
I had a geart experience with this dealership. Ask for Stephanie Benson. She was very knowledgeable about the car I purchased. Everyone was was friendly and I was in and out in less than an hour. Im extremely happy with my purchase and experience.
Response from the owner Replied: Thanks for the great review, Landon! We are so happy you had a great experience with us and truly appreciate your business.
Google Review
- September 16, 2018
The best service. No pressure
Response from the owner Replied: Thanks so much, MJ!
Google Review
- September 14, 2018
I received a 2018 Mercedes Benz 250 coupe yesterday and Michael in sales was awesome!!!!!!I was so happy with the service!I had the red carpet camera and everything it was special!Thank you guys so much!!!!!!!!!!!
Response from the owner Replied: Were so glad you enjoyed the experience! We hope youre loving your new Mercedes-Benz. Thanks for the great review!
DealerRater Review
- September 14, 2018
Very professional and friendly salesperson. I was made to feel comfortable and my concerns were taken seriously. All of my questions were answered to my satisfaction.
Google Review
- September 11, 2018
Best dealership ive ever been to. Customer care and service is unmatched! It's over an hour drive for me but it's worth it to have my car serviced here.
DealerRater Review
- September 10, 2018
Excellent service. Sales person was awesome. Great experience in purchasing my first Mercedes. Person who took me for a test drive and familiarized me with the car was awesome.
Google Review
- September 10, 2018
Left by William M.
Response from the owner Replied: Thanks for the 5 Stars, William!!
Google Review
- September 06, 2018
Great buying experience! I had the opportunity to work with 2 GREAT Salesmen, Trey Alston and Darren Anderson. I am very satisfied with the sales departments and finance departments customer service. - Kathy Moton
Response from the owner Replied: Thanks for the great review, Kathy! We truly appreciate your business.
Google Review
- September 04, 2018
Response from the owner Replied: Thank you, Marvin!
Google Review
- September 01, 2018
Left by Steve L.
Response from the owner Replied: Thanks so much, Steve!
DealerRater Review
- August 31, 2018
I felt the sales team at Mercendes Benz of Collierville were top notch. Mr. Clarence Mitchell was extremely helpful to me in my time of need to get into the Car of my dreams for many years now. I am so grateful that he was instrumental in me getting my first Mercedes Benz for sure. I will...
Google Review
- August 30, 2018
Response from the owner Replied: Thanks so much, William.
Facebook - Web Review
- August 29, 2018
Left by Don H.
Has my GLC in for a few issues. John in service Harold and the GM did a great job for me Thanks for the great service
Mercedes-Benz of Collierville Replied: Thanks for sharing your experience! We truly appreciate your business
Google Review
- August 27, 2018
Response from the owner Replied: Thanks so much!
DealerRater Review
- August 25, 2018
Christie Weldon was excellent in the total car purchasing experience. She listened to what we were looking for and combined her personal knowledge of the Mercedes Benz autos which lead to a great customer experience! I would highly recommend her and the team at Mercedes-Benz of Collierville for any...
Facebook - Web Review
- August 25, 2018
one among the best best service and teading
Google Review
- August 24, 2018
Beautiful dealership and friendly staff overall. Nice selection of vehicles as well.
Response from the owner Replied: Thanks so much, Thomas.
Google Review
- August 23, 2018
Friendly and great service.
Response from the owner Replied: Thanks so much, Christopher!
DealerRater Review
- August 23, 2018
Clarence (my salesman), Rebecca (the lady who walked me through the features of my car), and the finance guys were EXCEPTIONAL...very professional, kind, and patient!! Rebecca knows the features like her first and last name and is passionate about ensuring that her customers understand how...
DealerRater Review
- August 23, 2018
Clarence (my salesman), Rebecca (the lady who walked me through the features of my car), and the finance guys were EXCEPTIONAL...very professional, kind, and patient!! Rebecca knows the features like her first and last name and is passionate about ensuring that her customers understand how...