Google Review
- August 11, 2022
Left by Emma G.
I have never had a bad experience at this dealership - they are always friendly. I was greeted promptly, the expectations were set correctly and Miranda, my service advisor, explained everything well.
Google Review
- August 08, 2022
Austin Subaru puts customers first. Their facility is welcoming, spacious, and clean. They even introduced me to dirty chai lattes, which has become my drink of choice! Their service support staff is clear, competent, and professional. I have worked with service advisors: Spencer B. (most recently)...
DealerRater Review
- August 06, 2022
Left by Al G.
Fast, thorough, lots of communication, impressive amenities in the waiting area. Very pleased with the experience. I highly recommend.
Google Review
- August 05, 2022
Left by Leonardo P.
DealerRater Review
- August 05, 2022
Very clean, fast service. Excellent wait area with complimentary coffee bar and snacks. I'm very happy with the work that was done and everyone I interacted with. I'll definitely bring my car back for future service!
Google Review
- August 05, 2022
Google Review
- August 04, 2022
Nice location and facilities. Good customer service but at the en didn't have the parts needed due to lack of availability. Parts irdered.
Google Review
- August 04, 2022
5 star experience. Kurtis Clark was the best.
Google Review
- August 04, 2022
Left by Adam M.
Everyone was very friendly, patient, and thorough. I always felt like I was in good hands and my vehicle cared for. Austin Subaru continues to show why they are so popular with their customers.
Google Review
- August 04, 2022
I brought my Subaru here for maintenance and the service was fantastic! They have a Lyft service that is completely complementary which is nice so you aren’t stuck waiting. Although if you do wait the lobby is really nice and comfortable. Joseph in the service department took great care of Me and my...
Google Review
- August 03, 2022
Left by Gunnar T.
Great experience purchasing a 2023 Crosstrek at Austin Subaru last week. My first Subie and loving it! Misty was amazing. Super knowledgeable, friendly, and went to bat for me to get all available incentives/breaks.They gave me a very fair price for my trade in. Dean took care of the paperwork in no...
Google Review
- August 03, 2022
Left by Ian Z.
My service advisor Miguel was the best! Very friendly, helpful and made me want to come back here again for my next service.
Google Review
- August 02, 2022
Edmunds.com - Service Review
- August 01, 2022
very skilled young man answerd all my questions many technical service was smooth and exceeded my best expectations
DealerRater Review
- July 31, 2022
Thank you very much Jacob for your hard work. And thank you for building trust in all Subaru service team members.
Google Review
- July 30, 2022
Left by Quoc D.
I came for the 12 months service. The service was great. The technician had noticed that there was a recall on audio software, so he updated the software automatically also besides the 12 months maintenance service. It showed Austin Subaru does take care well its customers. Thanks
Google Review
- July 30, 2022
Google Review
- July 30, 2022
Left by Lydia P.
My salesman, Don, was an incredible help to me as I was purchasing my first car. He always made sure I was on the right track and that I was comfortable during the whole transaction. I felt like an honored patron. 10/10!
Google Review
- July 30, 2022
Left by Mayra A.
Advisor explained what would be done, and stated price for approval.Service was done in a timely fashion.They very kindly offer a complimentary car wash, but none of the locations are convenient so I can use them.An in-house car wash would be nice.
Google Review
- July 29, 2022
Absolutely loved my experience here, Ayron was my sales guy he was great through the whole process and they're service is also great. I didn't buy a Subaru but a used cadillac, I definitely recommend then for your car buying needs.
DealerRater Review
- July 29, 2022
Enjoyed my experience while getting an oil change. It was relatively quick although I did stop by early in the morning. One minor concern is the business center waiting room has slow network speeds. Would have been nice to have faster network.
Google Review
- July 28, 2022
Always a first class experience at Austin Subaru. Constant updates on progress of the vehicle’s service & very accurate on when it will be ready.
DealerRater Review
- July 28, 2022
I used the Express option with no reservation. Work was done well on a reasonable timeframe and the waiting area is very pleasant.
Edmunds.com - Service Review
- July 27, 2022
I had a short wait while you serviced my Forester free of charge. Thank you for the quick courteous informative service and the complimentary coffee and snacks.
Google Review
- July 27, 2022
Left by Paulene R.
I've been a Subaru customer for years and rarely have issues with my car. However this past summer my AC blew out (in Texas heat). It was extremely frustrating however I was able to repair with ease. Christian Perez was my service consultant and made this process extremely easy and fast. My car was...
Edmunds.com - Service Review
- July 27, 2022
I purchased my Outback in 2017 through Austin Subaru and have never had a bad experience at that dealership. They are professional and care about you and your car to receive nothing but the best service.
Google Review
- July 25, 2022
Dear Subaru I want to thank you for you safety of your vehicle I Recently got into an accident I was T-bones but because of the car safety I didn’t break any bones and I didn’t have any bleeding I think the car might be totaled but You can’t put a price on your life so I wanna thank you for making...
Google Review
- July 25, 2022
Jay was upfront about pricing and gave us a good experience
Google Review
- July 24, 2022
Left by John N.
Great Subaru dealership. Customer service is top notch. The waiting facility, and free coffee shop are amazing.
DealerRater Review
- July 24, 2022
The waiting room is comfortable and the service people are wonderful and so communicative. I was kept up to date on what was happening with my car and everything was explained well. I am very satisfied with my service. Thanks!
Google Review
- July 23, 2022
Today I went to the service center with a navigation update problem and Daniel helped me. I went at 3pm and returned home at almost 6pm. The problem was not resolved and I made an appointment for the next day and came back, but it feels great.The reason was because of Daniel's attitude. He was...
DealerRater Review
- July 22, 2022
Left by Sean B.
I rarely write reviews of any kind, but this was an unusually positive experience. Everyone was super friendly and very communicative. Plus, the Lyft back and forth to my office was such a great touch.
Edmunds.com - Service Review
- July 22, 2022
All went well as expected. Brought my pup for the ride. Got some good coffee while waiting. Subaru is awesome!
Edmunds.com - Service Review
- July 22, 2022
Left by Judy M.
Lots of people having service done. Still, My wait time was reasonable.
Google Review
- July 20, 2022
Our family just purchased a new 2022 Ascent with the help of John Martinez! We did our research and had exhausted our search by test driving nearly every 3 row SUV and I have to say working with John over a year ago for our first test drive stood out in our minds as the best experience across all...
Google Review
- July 20, 2022
First time service visit and it was a great experience - short wait and friendly people.
Google Review
- July 20, 2022
Google Review
- July 20, 2022
Left by Scott D.
Everyone was friendly, Jacob was helpful and kept me informed during the process. You had me car fixed. and out the door more quickly than I expected.
Google Review
- July 19, 2022
I always enjoy getting my car serviced at Subaru. In the past, with other dealerships, I was reluctant to get my car serviced there. With Subaru, it's a pleasant experience, from scheduling, to waiting in the cafe and/or free Uber service to/from my house when longer service is needed. Subaru is...
Google Review
- July 19, 2022
Google Review
- July 19, 2022
Google Review
- July 19, 2022
We went in for a tire that kept leaking air. The service was quick and easy! A painless experience.
Google Review
- July 12, 2022
Google Review
- July 12, 2022
I can always depend on excellent service at Austin Subaru.
Google Review
- July 11, 2022
Left by Caitlin J.
I had the pleasure of working with Danny to get a new car in this crazy market! I was looking at a bunch of dealerships all over the area and Danny stood out by telling me what they had coming in that fit with what I wanted. He was quick to send me a proposal, and when I decided to go with a...
Google Review
- July 10, 2022
this was my first time ever going and buying a car all on my own! Evan Baker made it the easiest process for me. he was the most empathetic, friendly, and patient sales person. i inquired about a car on wednesday and walked out with it on saturday! also, Jeremy (i believe that’s his name) in the...
Edmunds.com - Service Review
- July 10, 2022
Thank you! Great service as always!
Google Review
- July 09, 2022
Truly outstanding service
Google Review
- July 08, 2022
Left by Thomas W.
Susan and Brandon are amazing people. My car is back on the road with a/c thanks to their efforts. Will be coming back in the future.
Google Review
- July 07, 2022
Left by Joy S.
David, the Service Tech was very good with calling me with updates on my Forrester. Talked with Isaac about my car lease and he spend quite a bit of time going over options that could best suit my family. Very kind and professional.