In and out, good coffee, polite employees, enjoyed visiting with the guests, Spencer explained the ins and outs of getting a new battery from the dealership

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Purchased our 2022 WRX from Austin Subaru and so far the entire experience has been exceptional! We just brought the car in for its first service and a small warranty item. The service staff was very professional and courteous. The car was ready on time and as promised. Great dealership to work with

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Christian Perez is the best service advisor in the history of service advisors. Thank you to Christian and the team at Austin Subaru for keeping my car running smoothly and safely! Also ... the lobby is a fun place to work and drink coffee while you wait.

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Talked to multiple people at Subaru, and all were friendly & knowledgeable and efficient. The car is great.

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Thank you for the great service and maintenance. I was pleased with the result. Christian Perez helped me with everything.

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Excellent service every time. Thank you Joseph Martinez!

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Excellent personalized service. Nice clean waiting area. Coffee and snacks top it all off perfectly.

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View on Google

Ask for Mark and perhaps avoid Don. Don claimed he would send me a gift card to Desanos Pizza and never did

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Proactive and responsive.

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I went in to buy a used outback, and my salesman Ethan was so helpful! His customer service was excellent and even though the internet went down he made sure he did everything so I could leave with my new car the same day I walked in! Easily the best car buying experience I've had.

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This dealership is one of the best af far as customer service and friendliest.

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Great service! My advisor Adriana O provided great communication and did all she could to help me with recommended services and warranty repairs. Adriana was professional, knowledgeable and very helpful . I am now a loyal customer and will get all my repairs done at Austin Subaru. Thank again Adriana!

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Great service! My advisor Susan provided great communication and did all she could to help with an unexpected major repair. Really helpful in what could have been a very stressful situation.

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Excellent team! Our service advisor, Spencer Bassett is very helpful and kept us well informed.

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Once again and amazing job done over at Subaru Austin~!

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Just purchased a new 2022 Ascent for my family. Austin Subaru's sales and service were outstanding. Great lounge/cafe area and they are dog friendly :)

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Joseph Mendoza was very helpful in getting a new radio/entertainment unit and helping me set up the phone connection once it was installed. Thanks!!

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My first Subaru was a Tribeca…loved it.I now drive a Forester and could not be happier…safety, economy, comfort.Austin Subaru has been wonderful. John Palmieri handled the sale, and he was knowledgeable, thorough, and truly acting in my best interest. The price was right.Gabriel Muniz is my service...

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Danny Sosa in sales was very knowledgeable and supportive. He helped me a lot from the start.

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Everyone there is very nice, helpful and professional. Susan, Jacob and Jack have helped me most recently and were awesome :)

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The Ascent has just over 1K miles on it now, and it is truly wonderful. I’m finding things i didn’t even realize I needed.! Every day is a pleasure; it drives wonderfully, and has alarms for many things I will probably appreciate in the future.Driving much safer now! To John, my salesman, and ALL...

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Staff is always friendly, the space is comfortable and clean, and the coffee is yummy, barista-made, and free.

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Rachel Villarreal was very courteous and professional. I am very happy with the services on my car and look forward to having my Subaru Outback taken care of by Austin Subaru going forward.

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Very nice customer service. Enjoyed the free coffees and snacks. Nice clean lounge area with TVs to make the time go by fast.

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I appreciated the level of service provided. The Lyft feature made it possible for me to get the maintenance needed without missing work or having to rent a car. The personal assistant and text messages were super helpful!

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Austin Subaru made purchasing my 6th Subaru the fastest and most efficient process that I ever been through. Mark and Jade worked very well together and helped us get into our car in just a few short hours. We live in Schertz, TX and will make the drive to Austin Subaru for all our Cars and...

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Friendly, courteous and thorough, kept me informed every step of the way. They prepared me for my next visit, laying out next need and cost.

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Great communication by Joseph. Prompt service. Provided Lyft to get me there and back.

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Joseph was super helpful, quick, very accommodating and friendly.

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Kevin Mandujano was AMAZING! He kept in contact with me the entire time and was just overall outstanding! Thank you so much! Oh, and the free Starbucks and Lyfts home and back to the dealership, TOP NOTCH! You won’t find a better service center, I promise!I met the owner a while back at a charity...

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My service rep, Jacob Mathews was amazing. He kept me well informed and provided me with updates.

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Review So... I received an e-mail from Honda saying that my lease was up on my 2020 Honda Civic Si Coupe and wouldn't you know it? They would make it sooo easy to get me into another Civic Si lease, just head down to my local Honda dealer and they would be oh so happy to assist me. Well, there I...

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Kevin was very responsive and extremely helpful! Thank you for all of your help!

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Review So... I received an e-mail from Honda saying that my lease was up on my 2020 Honda Civic Si Coupe and wouldn't you know it? They would make it sooo easy to get me into another Civic Si lease, just head down to my local Honda dealer and they would be oh so happy to assist me. Well, there I...

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Everyone is very helpful and informative and explains what is going on and what to expect

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Always a good experience at this dealership

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The coffee (+ snacks) bar and outdoor barking pad area made my long oil time change a delight. Great place to get some work done on my laptop.

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Easy once my appointment was set. Austin Subaru is jamming busy! Nice to connect with Spencer he made the process much easier. One part needed to be ordered so I’ll have to return, it’s easy to wait inside their coffee bar & fully stocked customer lobby.

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