Google Review
- December 31, 2019
Awesome people and great deal. Who would have thought I would find a used Prius at such a great deal at a mercedes benz dealership? Love the car and everyone there is very nice and easy to deal with. Very pleased with my cloice. Michael was my sales person. I highly recommend.
Response from the owner Replied: Thank you very much for the complimentary review! I am so glad you had a great experience and you are enjoying your Prius. Thank you for choosing us for your purchase. All in the best in 2020!! - Matt Burkholder
CarGurus Review
- December 28, 2019
Great people and deal thanks.
Google Review
- December 21, 2019
Always respectful and helpful and informative
Response from the owner Replied: Hi Sean! Happy Saturday! Thank you for the 5 Star review. We really appreciate it. Have a great weekend! - Matt Burkholder
Google Review
- December 14, 2019
Response from the owner Replied: Hi Steven, thank you for taking the time to give us a 5-star review! Have a fantastic weekend! - Matt Burkholder
Google Review
- December 07, 2019
Scott is a fantastic sales consultant, very helpful and informative. Smooth transaction.
Response from the owner Replied: Thank you Amy! And thank you for entrusting us with your purchase today! We know you have options when it comes to dealerships in our area, therefore, we are grateful you chose us. I have shared your comments with Scott. Please do not hesitate to contact us if there is anything we can do for you in the future. - Matt Burkholder
Google Review
- November 27, 2019
Response from the owner Replied: So grateful for the 5-stars! Thank you for the review!! Happy Thanksgiving :-)
Google Review
- November 25, 2019
Always a nice experience
Response from the owner Replied: Dusti, I truly appreciate the 5-stars and the great comment! Thank you for allowing us to take care of you!
Google Review
- November 24, 2019
Response from the owner Replied: Thank you very much for the 5-stars and thank you for visiting us!
Google Review
- November 21, 2019
Great dealership, solid inventory, premium sales and service professionals. Ask for Randall.
Response from the owner Replied: Hi Michael. Your comments mean a lot to me! Thank you for taking the time to share your feelings on our dealership. I will let Randall know you included him in your posting. Please let me know if we can do anything for you in the future. Matt Burkholder
Google Review
- October 28, 2019
I'd been looking for several months for a gently used vehicle. Most often I got a little less sparkle, a little less respect, a little less customer service when other dealers found I wasn't looking for a new vehicle. That was not the case at Mercedes in Medford. Scott Davis is a very...
Response from the owner Replied: Hi Laurel! I am so appreciative of your review! Thank you for entrusting us with your vehicle purchase. We know there are a number of dealership options, but we strive to make Mercedes-Benz of Medford unlike any other. I am so grateful the team treated you in a warm and welcoming environment and that you enjoyed the experience. Also, thank you for taking the time to acknowledge Scott, Julie, and Judy...I have shared your kind words with them. Welcome to the Mercedes-Benz of Medford family! - Matt Burkholder Owner
Yelp Review
- September 02, 2019
I haven't been able to buy a car here yet but the salesman and the staff and the type of cars they have are fantastic they always treat you well
Yelp Review
- August 31, 2019
Fantastic service response when I was in a jam. Bought a sprinter van from another Mercedes dealership and they refused to stand by the warranty. Yes, sad but true. I contacted Roger, Service Director at Mercedes Benz of Medford Oregon. Roger was very surprised to hear of another dealerships...
Google Review
- August 02, 2019
Very good. Service is excellent
Response from the owner Replied: Hi Hank! Thank you very much. So glad you enjoyed your experience! Enjoy your weekend!
Google Review
- July 31, 2019
This dealership understands and values customer service and isnt afraid to look people in the eye unlike other parts of the United States. Randal is an amazing salesmen and such a professional. My family and I cannot thank him and the entire Mercedes Benz team in Medford for making my family apart...
Response from the owner Replied: Mr. Black, what an amazing review. Your comments mean so much to me. Thank you for entrusting us with your vehicle purchase! Enjoy! Matt Burkholder
Yelp Review
- June 24, 2019
I was traveling from Arizona via Mt. Shasta on my way to Washington State and they literally saved me!! I had car issues and they doggedly worked to find the issue (s) all the same day so I could get back on the road. The people are fabulous- particularly Shannon in Service. Best dealership I've...
Google Review
- June 12, 2019
On a business trip and my current car was failing. Stopped in at Mercedes Benz of Medford to check out local inventory. Scott Davis met me in the lot and asked if he could answer any questions. I was transparent with Scott on what was happening with my car and was looking at options. Scott was very...
Response from the owner Replied: I truly appreciate you taking the time to write your very kind note. It makes me very happy that you felt so good about your purchase experience. I am very proud of the team here and feel very blessed to be working along Medford's finest. Enjoy your C300 and do not hesitate to let us know if we can assist you in the future. - Matt Burkholder
Google Review
- June 09, 2019
Wow. What an inventory! I was afraid to get to close to the cars they looked so great. It's probably way better if you don't stop by after hours like I did, seeing myself pick 4 different cars as if the wants would suddenly become reality, the visit helped me decide on something I really didn't...
Response from the owner Replied: Hi John. Thank you so much for your comments/review! Please let me know if there is anything we can do for you in the future. Thanks again!
Google Review
- May 21, 2019
We purchased a C-Class sedan a few weeks back from Mercedes-Benz of Medford. Our experience was great. Scott, our salesman, was fabulous. He answered any and all questions with the knowledge that gave us peace of mind. Julie in finance was also extremely pleasant. In reviewing other reviews of this...
Response from the owner Replied: Thank you very much Mr. Thomas!!! I cannot express how much your words mean to me and the team. Recognizing that we treated you like family, is precisely how I want every sales and/or service client to feel every time they visit the dealership. I am so proud to be working with the best team members in Oregon! If there is anything we can do for you in the future, please do not hesitate to let us/me know. Meanwhile, enjoy your C-Class! (P.S. I shared your comments with Scott and Julie and also thanked them for taking such great care of you and your family) - Matt Burkholder
Google Review
- May 18, 2019
Clean and friendly.
Response from the owner Replied: Thank you Jim! We really appreciate the kudos! Have a great week.
Google Review
- May 15, 2019
Always great customer service.
Response from the owner Replied: Thank you for your comment! We really appreciate your feedback. Please let us know if we can assist you in the future.
Google Review
- May 01, 2019
Great
Response from the owner Replied: Thank you John! Always a pleasure to see you!
Google Review
- April 26, 2019
I got my car serviced there. Amazing customer service! The staff was really helpful and nice! Definitely always going to get my car serviced there!
Response from the owner Replied: Thank you Ben!
Google Review
- April 25, 2019
I got my car serviced there. Amazing customer service! The staff was really helpful and nice! Definitely always going to get my car serviced there!
Response from the owner Replied: Thank you Ben!
CarGurus Review
- April 22, 2019
great inventory
Google Review
- April 16, 2019
Great people at s great facility.
Response from the owner Replied: Thank you very much for your kind words. I greatly appreciate you doing business with us. Matt Burkholder - Owner
Google Review
- April 11, 2019
Great people at s great facility.
Response from the owner Replied: Thank you very much for your kind words. I greatly appreciate you doing business with us. Matt Burkholder - Owner
Google Review
- April 09, 2019
Great store friendly people
Response from the owner Replied: Thank you for your wonderful comment. Being family owned and operated, we appreciate you as a client. Please let me know if there is anything we can do for you in the future. Matt Burkholder - Owner
Google Review
- April 06, 2019
Great store friendly people
Response from the owner Replied: Thank you for your wonderful comment. Being family owned and operated, we appreciate you as a client. Please let me know if there is anything we can do for you in the future. Matt Burkholder - Owner
Google Review
- March 30, 2019
The BEST car buying experience!!! Cannot say enough about how pleasant and friendly staff is.
Response from the owner Replied: Thank YOU for sharing your experience! I truly appreciate you choosing my dealership. Please let me know if there is anything we can do for you in the future. Matt Burkholder - Owner
Google Review
- March 26, 2019
The BEST car buying experience!!! Cannot say enough about how pleasant and friendly staff is.
Response from the owner Replied: Thank YOU for sharing your experience! I truly appreciate you choosing my dealership. Please let me know if there is anything we can do for you in the future. Matt Burkholder - Owner
Google Review
- March 16, 2019
Response from the owner Replied: Thank you for giving us 5 stars!
Google Review
- February 22, 2019
Response from the owner Replied: We really appreciate you giving us 5 stars!
Google Review
- January 30, 2019
Excellent service
Response from the owner Replied: Thank you, Fred!