Yelp Review
- September 02, 2019
I haven't been able to buy a car here yet but the salesman and the staff and the type of cars they have are fantastic they always treat you well
Yelp Review
- August 31, 2019
Fantastic service response when I was in a jam. Bought a sprinter van from another Mercedes dealership and they refused to stand by the warranty. Yes, sad but true. I contacted Roger, Service Director at Mercedes Benz of Medford Oregon. Roger was very surprised to hear of another dealerships...
Google Review
- August 02, 2019
Very good. Service is excellent
Response from the owner Replied: Hi Hank! Thank you very much. So glad you enjoyed your experience! Enjoy your weekend!
Google Review
- July 31, 2019
This dealership understands and values customer service and isnt afraid to look people in the eye unlike other parts of the United States. Randal is an amazing salesmen and such a professional. My family and I cannot thank him and the entire Mercedes Benz team in Medford for making my family apart...
Response from the owner Replied: Mr. Black, what an amazing review. Your comments mean so much to me. Thank you for entrusting us with your vehicle purchase! Enjoy! Matt Burkholder
Yelp Review
- June 24, 2019
I was traveling from Arizona via Mt. Shasta on my way to Washington State and they literally saved me!! I had car issues and they doggedly worked to find the issue (s) all the same day so I could get back on the road. The people are fabulous- particularly Shannon in Service. Best dealership I've...
Google Review
- June 12, 2019
On a business trip and my current car was failing. Stopped in at Mercedes Benz of Medford to check out local inventory. Scott Davis met me in the lot and asked if he could answer any questions. I was transparent with Scott on what was happening with my car and was looking at options. Scott was very...
Response from the owner Replied: I truly appreciate you taking the time to write your very kind note. It makes me very happy that you felt so good about your purchase experience. I am very proud of the team here and feel very blessed to be working along Medford's finest. Enjoy your C300 and do not hesitate to let us know if we can assist you in the future. - Matt Burkholder
Google Review
- June 09, 2019
Wow. What an inventory! I was afraid to get to close to the cars they looked so great. It's probably way better if you don't stop by after hours like I did, seeing myself pick 4 different cars as if the wants would suddenly become reality, the visit helped me decide on something I really didn't...
Response from the owner Replied: Hi John. Thank you so much for your comments/review! Please let me know if there is anything we can do for you in the future. Thanks again!
Google Review
- May 21, 2019
We purchased a C-Class sedan a few weeks back from Mercedes-Benz of Medford. Our experience was great. Scott, our salesman, was fabulous. He answered any and all questions with the knowledge that gave us peace of mind. Julie in finance was also extremely pleasant. In reviewing other reviews of this...
Response from the owner Replied: Thank you very much Mr. Thomas!!! I cannot express how much your words mean to me and the team. Recognizing that we treated you like family, is precisely how I want every sales and/or service client to feel every time they visit the dealership. I am so proud to be working with the best team members in Oregon! If there is anything we can do for you in the future, please do not hesitate to let us/me know. Meanwhile, enjoy your C-Class! (P.S. I shared your comments with Scott and Julie and also thanked them for taking such great care of you and your family) - Matt Burkholder
Google Review
- May 18, 2019
Clean and friendly.
Response from the owner Replied: Thank you Jim! We really appreciate the kudos! Have a great week.
Google Review
- May 15, 2019
Always great customer service.
Response from the owner Replied: Thank you for your comment! We really appreciate your feedback. Please let us know if we can assist you in the future.
Google Review
- May 01, 2019
Great
Response from the owner Replied: Thank you John! Always a pleasure to see you!
Google Review
- April 26, 2019
I got my car serviced there. Amazing customer service! The staff was really helpful and nice! Definitely always going to get my car serviced there!
Response from the owner Replied: Thank you Ben!
Google Review
- April 25, 2019
I got my car serviced there. Amazing customer service! The staff was really helpful and nice! Definitely always going to get my car serviced there!
Response from the owner Replied: Thank you Ben!
CarGurus Review
- April 22, 2019
great inventory
Google Review
- April 16, 2019
Great people at s great facility.
Response from the owner Replied: Thank you very much for your kind words. I greatly appreciate you doing business with us. Matt Burkholder - Owner
Google Review
- April 11, 2019
Great people at s great facility.
Response from the owner Replied: Thank you very much for your kind words. I greatly appreciate you doing business with us. Matt Burkholder - Owner
Google Review
- April 09, 2019
Great store friendly people
Response from the owner Replied: Thank you for your wonderful comment. Being family owned and operated, we appreciate you as a client. Please let me know if there is anything we can do for you in the future. Matt Burkholder - Owner
Google Review
- April 06, 2019
Great store friendly people
Response from the owner Replied: Thank you for your wonderful comment. Being family owned and operated, we appreciate you as a client. Please let me know if there is anything we can do for you in the future. Matt Burkholder - Owner
Google Review
- March 30, 2019
The BEST car buying experience!!! Cannot say enough about how pleasant and friendly staff is.
Response from the owner Replied: Thank YOU for sharing your experience! I truly appreciate you choosing my dealership. Please let me know if there is anything we can do for you in the future. Matt Burkholder - Owner
Google Review
- March 26, 2019
The BEST car buying experience!!! Cannot say enough about how pleasant and friendly staff is.
Response from the owner Replied: Thank YOU for sharing your experience! I truly appreciate you choosing my dealership. Please let me know if there is anything we can do for you in the future. Matt Burkholder - Owner
Google Review
- March 16, 2019
Response from the owner Replied: Thank you for giving us 5 stars!
Google Review
- February 22, 2019
Response from the owner Replied: We really appreciate you giving us 5 stars!
Google Review
- January 30, 2019
Excellent service
Response from the owner Replied: Thank you, Fred!
Google Review
- January 14, 2019
Excellent service
Response from the owner Replied: Thank you, Fred!
Google Review
- December 30, 2018
Service staff is amazing here!!
Response from the owner Replied: Thank you for taking the time to share your feelings! I am so grateful for the dedication of every member of my team. Matt Burkholder - Owner
Google Review
- December 28, 2018
Google Review
- December 22, 2018
CarGurus Review
- December 07, 2018
Yes got back to me the only sad part is this car was sold already. The sales man are really nice. Will be going there for a different mini. The Mercedes Benz...
Google Review
- December 04, 2018
Service staff is amazing here!!
Google Review
- December 04, 2018
Service staff is amazing here!!
Response from the owner Replied: Thank you for taking the time to share your feelings! I am so grateful for the dedication of every member of my team. Matt Burkholder - Owner
Google Review
- November 30, 2018
Awesome Mercedes Benz dealer! I dealt with Randall in the sales department and it was a smooth and seamless experience. I would highly recommend this dealership to anyone looking for a great deal from knowledgeable salespeople! Thank you!!
Google Review
- November 30, 2018
I was impressed with my first experience at a Mercedes dealership. Rachael was extremely helpful and friendly throughout the process. What I thought would be an intimidating experience turned out to be just fine. The service endeded up being more affordable than an independent shop. Definitely...
Response from the owner Replied: Thank you! I will share your comments with Rachael.
Google Review
- November 30, 2018
Awesome Mercedes Benz dealer! I dealt with Randall in the sales department and it was a smooth and seamless experience. I would highly recommend this dealership to anyone looking for a great deal from knowledgeable salespeople! Thank you!!
Response from the owner Replied: Thank you for sharing your comments about Randall! He is a tremendous member of our team.
Google Review
- November 30, 2018
Awesome Mercedes Benz dealer! I dealt with Randall in the sales department and it was a smooth and seamless experience. I would highly recommend this dealership to anyone looking for a great deal from knowledgeable salespeople! Thank you!!
Response from the owner Replied: Thank you for sharing your comments about Randall! He is a tremendous member of our team.
Google Review
- November 07, 2018
I was impressed with my first experience at a Mercedes dealership. Rachael was extremely helpful and friendly throughout the process. What I thought would be an intimidating experience turned out to be just fine. The service endeded up being more affordable than an independent shop. Definitely...
Response from the owner Replied: Thank you! I will share your comments with Rachael.
Google Review
- November 05, 2018
I was impressed with my first experience at a Mercedes dealership. Rachael was extremely helpful and friendly throughout the process. What I thought would be an intimidating experience turned out to be just fine. The service endeded up being more affordable than an independent shop. Definitely...
Google Review
- November 05, 2018
Google Review
- November 03, 2018
I was impressed with my first experience at a Mercedes dealership. Rachael was extremely helpful and friendly throughout the process. What I thought would be an intimidating experience turned out to be just fine. The service endeded up being more affordable than an independent shop. Definitely...
Response from the owner Replied: Thank you! I will share your comments with Rachael.
Yelp Review
- October 26, 2018
As a Mercedes Benz Owner for the past couple of decades it always BLOWS me away when someone who really has no clue of the vehicles and some of their association with other manufacturers. Lets take Mrs. Terry P. for example " Renting" a motorhome/ Sprinter traveling with an " African Grey Parrot" on...