They diagnosed the problem and got us back on the road with what parts they had in stock

Dealer Replied: Thank you for leaving us this five-star review and for your kind words about our service team at Mercedes-Benz of Medford! We'll see you next time!

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My experience with my salesman, Stewart was great! I’m the sort of person that doesn’t make immediate decisions and can stear away from a pushy salesperson. However, I felt he understood this and was patient in presenting the desired cars by text. I ended up with the perfect match and absolutely...

Dealer Replied: Thank you for sharing your wonderful feedback about Stewart and our team! We hope you and your dream car have many miles together. -Mercedes-Benz of Medford

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I am always pleased to get Shannon as my service advisor. Excellent service, customer care and satisfaction.

Dealer Replied: Thank you for sharing your wonderful feedback about Shannon! We’re lucky to have her on our team. We’ll see you next time at Mercedes-Benz of Medford!

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Shannon was ideal to work with making sure communication was omnipresent and accommodating to my crazy schedule- top notch !

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Shannon Meade is the best! What all customer service representatives should be. She has helped me with my vehicle multiple times and is always willing to go the extra mile to be sure my vehicle has the best outcome. Don’t want to take my vehicle anywhere else! The auto techs do a great job job too!

Dealer Replied: Hi Laura, thank you for sharing your stellar feedback about Shannon and our team! It means a lot to us that Mercedes-Benz of Medford is your top choice, and we look forward to assisting you in the future.

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Shannon Meade is a superstar service representative for the company! She is the best at her job and I am grateful to have her in my hometown dealership.

Dealer Replied: We're thrilled to hear that Shannon provided such excellent service! Thank you for choosing Mercedes-Benz of Medford and sharing your feedback. We look forward to seeing you again!

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Shannon is not only efficiently competent but personable as well. Great Job all around and great experience.

Dealer Replied: Hi James, thank you for your kind words about Shannon! We appreciate your business here at Mercedes-Benz of Medford! Safe travels!

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The salesperson was very professional easy to work with got us a great deal on our 2025 Mercedes

Consumer Replied: great experience this is my third Mercedes very happy with salesmen Stewart. he took his time and helped us find the right vehicle. very happy with our 2025 GLC 350

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All good no issues

Mercedes-Benz of Medford Replied: Thanks for reviewing your experience, Timothy! We hope to see you again next time here at Mercedes-Benz of Medford!

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Can’t speak to the quality of recall work since didn’t observe, but unit is performing normally. Service advisor very helpful and professional- made the process smooth from first phone call.

Dealer Replied: We're delighted to hear everything went smoothly from start to finish. We appreciate your feedback and hope to assist you in the future here at Mercedes-Benz of Medford! Safe travels!

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I was very happy with my experience at Mercedes-Benz Of Medford. I had my sprinter van towed in from California for some warranty work and some routine maintenance. It was also evaluated for anything else that should be corrected. Shannon was my contact at the dealership and she is the best. She...

Dealer Replied: We’re so happy your experience with Shannon went so smoothly! Thank you for visiting Mercedes-Benz of Medford and for giving our team a shoutout. We wish you safe travels ahead!

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A class act dealership. Shannon was very friendly. They did an excellent job a video the under car inspection. And I needed the motorhome delivered to a tire store and they did that in a timely matter. Thanks for a job well done.

Dealer Replied: Thank you for sharing your stellar review of Shannon and the team! We are grateful for your business and we hope to see you again at Mercedes-Benz of Medford. Safe travels!

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We live a 3 hours drive from MB of Medford, but we made an appointment for scheduled service on our 2015 Sprinter passenger van, while on our way to see friends in Sacramento for thanksgiving. I dropped off our van the night before so the mechanics could get right to it in the morning & we could...

Dealer Replied: Thank you so much for sharing your experience! We're honored by your trust and will pass along your kudos to Shannon, Dan, and Riley. We truly look forward to serving you again at Mercedes-Benz of Medford! Safe travels in your 2015 Mercedes-Benz Sprinter passenger van!

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Stewart Mautz recently guided us through the purchase of a 2019 Toyota 4Runner. From beginning to end he was friendly, courteous, and professional. He went out of his way to help us in several ways. Absolutely no pressure. A real pleasure to deal with. He is not on the employee list on this...

Dealer Replied: Thank you for sharing your experience with us, BG! We’re so pleased to hear that Stewart made your purchase process a seamless one from start to finish. Enjoy your 2019 Toyota 4Runner! - Mercedes-Benz of Medford

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Dan @ Mercedes-Benz of Medford took good care of me and my Van in a timely manner. Unexpected multiple point inspection was very, very helpful. And a van wash to top off the service.

Dealer Replied: Tom, we're glad Dan took such good care of you and your van at Mercedes-Benz of Medford. We love to see this high rating and we hope to welcome you back again down the road. Thank you!

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Shannon and Medford Mercedes treated me with respect, kindness's and expediency. I highly recommend them.

Dealer Replied: We are delighted to hear about your fantastic experience with Shannon and our team! Your glowing feedback means the world to us. Thank you for choosing Mercedes-Benz of Medford and recommending our team. Safe travels!

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Mr Cook was over the top awesome, thank you

Mercedes-Benz of Medford Replied: Thank you for the fantastic review, Mark! Mr. Cook & the team hope to see you again next time here at Mercedes-Benz of Medford!

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It was a very good experience they were on time and did a great job for us on our van so thank you very much Ken and Jill

Dealer Replied: Thanks for sharing your thoughts about your experience with Mercedes Benz of Medford . We appreciate your business and hope to see you again soon!

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My salesman was great , Stewart went out of his way to give me great service. He also Delivered my car personally it was a 3.5 hour drive one way and his wife followed us and pick home up. Saved me on car trailer charge. Again thanks to Stewart.

Dealer Replied: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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My salesman was great , Stewart went out of his way to give me great service. He also Delivered my car personally it was a 3.5 hour drive one way and his wife followed us and pick home up. Saved me on car trailer charge. Again thanks to Stewart.

Dealer Replied: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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I recently purchased a 2025 Mercedes-Benz GLE 450e from Mercedes-Benz of Medford, and the experience was outstanding—thanks to Randall Grealish. From the...

Mercedes-Benz of Medford Replied: Brian, thank you for sharing your experience with Randall and our team at Mercedes-Benz of Medford. It's wonderful to hear he made the process easy and enjoyable, even going the extra mile to pick your family up from the airport. Your feedback truly means a lot to us, and we hope to see you again down the road!

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I want to express my deepest appreciation to Mercedes-Benz of Medford, Oregon, and especially to Randall Grealish, for making our car-buying experience truly exceptional. From the very beginning, Randall went above and beyond. He personally picked up my family and me from the airport and brought us...

Dealer Replied: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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I want to express my deepest appreciation to Mercedes-Benz of Medford, Oregon, and especially to Randall Grealish, for making our car-buying experience truly exceptional. From the very beginning, Randall went above and beyond. He personally picked up my family and me from the airport and brought us...

Dealer Replied: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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Sam and Kevin were very helpful throughout the buying experience. They found the car that I was looking for. I really appreciate everything Sam and Kevin did for me.

Dealer Replied: Sharon, it is wonderful to hear that Sam and Kevin made your buying experience easy and successful! Thank you for choosing Mercedes-Benz of Medford and for sharing your support.

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Overall, laid-back buying experience working with Sam at Merc-Benz of Medford. Called in from pretty far out of town to inquire about a really good price on a Used GMC Denali 2500HD. It was priced under Blue Book so I assumed there must be something wrong with it. Nope - Just a supremely nice used...

Dealer Replied: Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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Sam Quintero, was a great sales man he helped me through the process and never made me feel rushed!!!

Dealer Replied: Dakota, thank you for your feedback! We're glad Sam made the process smooth and unrushed for you. We look forward to seeing you again at Mercedes-Benz of Medford. Enjoy your new car!

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From the first phone to the completed sale the experience at this dealership was good. I could tell Sam was a new salesperson but I found him to be very helpful and willing to do whatever I asked of him. I have found that many times enthusiasm makes up for a lack of experience and this was certainly...

Dealer Replied: Hi Jim - There is nothing better than hearing from a happy customer! We are pleased that Sam and our team assisted you with your purchase. Thank you from everyone at Mercedes-Benz of Medford! Safe travels!

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Excellent service! Happy with the maintenance done on my Sprinter Motor Home. Really appreciated the inspection video.

Dealer Replied: Frank, it was our pleasure to assist you with your Sprinter motor home! Thank you for choosing Mercedes-Benz of Medford and for sharing your experience. Have a great day!

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Dan had my checkup work done quickly and explained to me what will need to be done in the near future. I appreciate it every much. Thank you

Dealer Replied: Marcia, we're glad to hear that Dan provided efficient service and clear explanations during your visit at Mercedes-Benz of Medford. We appreciate your feedback and look forward to assisting you in the future!

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Jeff Cook worked a fair and honest deal with me. He was quick to answer questions. The whole process was seamless and efficient.

Dealer Replied: Clairemarie, we're delighted to hear that Jeff made your experience at Mercedes-Benz of Medford seamless and efficient. Thank you for sharing your positive feedback!

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The service was excellent. They gave me a fantastic loaner for several days, that I was not charged for.

Dealer Replied: We're delighted to hear you had an excellent experience with us at Mercedes-Benz of Medford! Providing a fantastic loaner is just one way we aim to make your service visit as convenient as possible. Thanks for sharing your feedback!

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The service was excellent. They gave me a fantastic loaner for several days, that I was not charged for.

Dealer Replied: We're delighted to hear you had an excellent experience with us at Mercedes-Benz of Medford! Providing a fantastic loaner is just one way we aim to make your service visit as convenient as possible. Thanks for sharing your feedback!

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Shannon Meede is the most professional service advisor I have ever dealed with. I will been her customer for life

Dealer Replied: We're delighted to hear that Shannon provided such exceptional service at Mercedes-Benz of Medford! Thank you for your loyalty and kind words. We look forward to serving you again in the future!

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Shannon Meede is the most professional service advisor I have ever dealed with. I will been her customer for life

Dealer Replied: We're delighted to hear that Shannon provided such exceptional service at Mercedes-Benz of Medford! Thank you for your loyalty and kind words. We look forward to serving you again in the future!

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Shannon was amazing! Her attitude and personality is so refreshing and welcoming. She attended to every concern or need I had. Great person and customer support!

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Shannon was amazing! Her attitude and personality is so refreshing and welcoming. She attended to every concern or need I had. Great person and customer support!

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He was very good nice person good service I will recommend some body else to know

Dealer Replied: Thank you for visiting Mercedes-Benz of Medford, Andy! We appreciate your recommendation and hope to see you again in the future!

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He was very good nice person good service I will recommend some body else to know

Dealer Replied: Thank you for visiting Mercedes-Benz of Medford, Andy! We appreciate your recommendation and hope to see you again in the future!

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Dropped my car off for routine service. It was done promptly and as agreed to. They sent a text to advise when it was ready for pick up. Medford isn’t the closest dealership to me but they are the most professional and hassle free. Well worth the extended drive!

Dealer Replied: Sami, we're delighted to hear that the trip was worth it and you found our service at Mercedes-Benz of Medford professional and hassle-free. Thank you for choosing us! Safe travels until your next visit!

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I just had the pleasure of working with JEFF COOK in purchasing my new Mercedes. Jeff is extremely knowledgeable, patient and made this experience extra rewarding. I highly recommend that you see Jeff when you come in for your next vehicle.

Dealer Replied: We're delighted to hear that Jeff made your experience at Mercedes-Benz of Medford so rewarding! Thank you for recommending him, and we hope you're enjoying your new Mercedes.

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I just had the pleasure of working with JEFF COOK in purchasing my new Mercedes. Jeff is extremely knowledgeable, patient and made this experience extra rewarding. I highly recommend that you see Jeff when you come in for your next vehicle.

Dealer Replied: We're delighted to hear that Jeff made your experience at Mercedes-Benz of Medford so rewarding! Thank you for recommending him, and we hope you're enjoying your new Mercedes.

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Dan Wolf was very helpful in answering all my concerns. Always professional! Ruthbicela the loaner manager was very nice & helped me learn the workings of loaner vehicle. I found the service experience to be top notch!

Dealer Replied: Carla, we're delighted to hear that Dan and Ruthbicela provided you with a top-notch service experience at Mercedes-Benz of Medford. Thank you for sharing your positive feedback!

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Dan Wolf was very helpful in answering all my concerns. Always professional! Ruthbicela the loaner manager was very nice & helped me learn the workings of loaner vehicle. I found the service experience to be top notch!

Dealer Replied: Carla, we're delighted to hear that Dan and Ruthbicela provided you with a top-notch service experience at Mercedes-Benz of Medford. Thank you for sharing your positive feedback!

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My wife and I were on an 11,000 mile trip From Alaska in our sprinter Van. On the second to last leg of our trip before heading home to AK, we experienced mechanical failure and the closest Mercedes dealership was Mercedes of Medford, OR. When I called the forementioned dealership I was greeted by...

Replied: Don and Brandy, we're so glad Shannon and the team at Mercedes-Benz of Medford could assist you during your journey. It's wonderful to hear that we were able to get you back on the road quickly. Safe travels as you continue your adventure!

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Service was perfect as always and done in a timely manner. Loaner car was appreciated

Dealer Replied: Your feedback made our day! Thanks for the five-star review! - Mercedes-Benz of Medford

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Service was perfect as always and done in a timely manner. Loaner car was appreciated

Dealer Replied: Your feedback made our day! Thanks for the five-star review! - Mercedes-Benz of Medford

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Had a chassis alignment performed on our Sprinter 3500 C Class motorhome. The work was done on time within the quoted price. Very pleased with Mercedes Benz of Medford.

Dealer Replied: Thank you for trusting the Mercedes-Benz of Medford team with your Sprinter! We appreciate you sharing your positive experience and hope you won't hesitate to reach out if we can be of service again in the future!

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Had a chassis alignment performed on our Sprinter 3500 C Class motorhome. The work was done on time within the quoted price. Very pleased with Mercedes Benz of Medford.

Dealer Replied: Thank you for trusting the Mercedes-Benz of Medford team with your Sprinter! We appreciate you sharing your positive experience and hope you won't hesitate to reach out if we can be of service again in the future!

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I had a good experience at Medford Mercedes. The loaner car was clean and Dan and service was very efficient and polite.

Dealer Replied: Jim, we're delighted to hear that Dan and the team at Mercedes-Benz of Medford provided you with efficient service and a clean loaner car. Thanks for sharing your positive experience!

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I had a good experience at Medford Mercedes. The loaner car was clean and Dan and service was very efficient and polite.

Dealer Replied: Jim, we're delighted to hear that Dan and the team at Mercedes-Benz of Medford provided you with efficient service and a clean loaner car. Thanks for sharing your positive experience!

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