I was traveling from Arizona via Mt. Shasta on my way to Washington State and they literally saved me!! I had car issues and they doggedly worked to find the issue (s) all the same day so I could get back on the road. The people are fabulous- particularly Shannon in Service. Best dealership I've...

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On a business trip and my current car was failing. Stopped in at Mercedes Benz of Medford to check out local inventory. Scott Davis met me in the lot and asked if he could answer any questions. I was transparent with Scott on what was happening with my car and was looking at options. Scott was very...

Response from the owner Replied: I truly appreciate you taking the time to write your very kind note. It makes me very happy that you felt so good about your purchase experience. I am very proud of the team here and feel very blessed to be working along Medford's finest. Enjoy your C300 and do not hesitate to let us know if we can assist you in the future. - Matt Burkholder

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Wow. What an inventory! I was afraid to get to close to the cars they looked so great. It's probably way better if you don't stop by after hours like I did, seeing myself pick 4 different cars as if the wants would suddenly become reality, the visit helped me decide on something I really didn't...

Response from the owner Replied: Hi John. Thank you so much for your comments/review! Please let me know if there is anything we can do for you in the future. Thanks again!

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We purchased a C-Class sedan a few weeks back from Mercedes-Benz of Medford. Our experience was great. Scott, our salesman, was fabulous. He answered any and all questions with the knowledge that gave us peace of mind. Julie in finance was also extremely pleasant. In reviewing other reviews of this...

Response from the owner Replied: Thank you very much Mr. Thomas!!! I cannot express how much your words mean to me and the team. Recognizing that we treated you like family, is precisely how I want every sales and/or service client to feel every time they visit the dealership. I am so proud to be working with the best team members in Oregon! If there is anything we can do for you in the future, please do not hesitate to let us/me know. Meanwhile, enjoy your C-Class! (P.S. I shared your comments with Scott and Julie and also thanked them for taking such great care of you and your family) - Matt Burkholder

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Clean and friendly.

Response from the owner Replied: Thank you Jim! We really appreciate the kudos! Have a great week.

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Always great customer service.

Response from the owner Replied: Thank you for your comment! We really appreciate your feedback. Please let us know if we can assist you in the future.

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Great

Response from the owner Replied: Thank you John! Always a pleasure to see you!

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I got my car serviced there. Amazing customer service! The staff was really helpful and nice! Definitely always going to get my car serviced there!

Response from the owner Replied: Thank you Ben!

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I got my car serviced there. Amazing customer service! The staff was really helpful and nice! Definitely always going to get my car serviced there!

Response from the owner Replied: Thank you Ben!

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great inventory

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Great people at s great facility.

Response from the owner Replied: Thank you very much for your kind words. I greatly appreciate you doing business with us. Matt Burkholder - Owner

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Great people at s great facility.

Response from the owner Replied: Thank you very much for your kind words. I greatly appreciate you doing business with us. Matt Burkholder - Owner

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Great store friendly people

Response from the owner Replied: Thank you for your wonderful comment. Being family owned and operated, we appreciate you as a client. Please let me know if there is anything we can do for you in the future. Matt Burkholder - Owner

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Great store friendly people

Response from the owner Replied: Thank you for your wonderful comment. Being family owned and operated, we appreciate you as a client. Please let me know if there is anything we can do for you in the future. Matt Burkholder - Owner

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The BEST car buying experience!!! Cannot say enough about how pleasant and friendly staff is.

Response from the owner Replied: Thank YOU for sharing your experience! I truly appreciate you choosing my dealership. Please let me know if there is anything we can do for you in the future. Matt Burkholder - Owner

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The BEST car buying experience!!! Cannot say enough about how pleasant and friendly staff is.

Response from the owner Replied: Thank YOU for sharing your experience! I truly appreciate you choosing my dealership. Please let me know if there is anything we can do for you in the future. Matt Burkholder - Owner

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Response from the owner Replied: Thank you for giving us 5 stars!

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Response from the owner Replied: We really appreciate you giving us 5 stars!

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Excellent service

Response from the owner Replied: Thank you, Fred!

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Excellent service

Response from the owner Replied: Thank you, Fred!

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Service staff is amazing here!!

Response from the owner Replied: Thank you for taking the time to share your feelings! I am so grateful for the dedication of every member of my team. Matt Burkholder - Owner

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Yes got back to me the only sad part is this car was sold already. The sales man are really nice. Will be going there for a different mini. The Mercedes Benz...

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Service staff is amazing here!!

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Service staff is amazing here!!

Response from the owner Replied: Thank you for taking the time to share your feelings! I am so grateful for the dedication of every member of my team. Matt Burkholder - Owner

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Awesome Mercedes Benz dealer! I dealt with Randall in the sales department and it was a smooth and seamless experience. I would highly recommend this dealership to anyone looking for a great deal from knowledgeable salespeople! Thank you!!

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I was impressed with my first experience at a Mercedes dealership. Rachael was extremely helpful and friendly throughout the process. What I thought would be an intimidating experience turned out to be just fine. The service endeded up being more affordable than an independent shop. Definitely...

Response from the owner Replied: Thank you! I will share your comments with Rachael.

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Awesome Mercedes Benz dealer! I dealt with Randall in the sales department and it was a smooth and seamless experience. I would highly recommend this dealership to anyone looking for a great deal from knowledgeable salespeople! Thank you!!

Response from the owner Replied: Thank you for sharing your comments about Randall! He is a tremendous member of our team.

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Awesome Mercedes Benz dealer! I dealt with Randall in the sales department and it was a smooth and seamless experience. I would highly recommend this dealership to anyone looking for a great deal from knowledgeable salespeople! Thank you!!

Response from the owner Replied: Thank you for sharing your comments about Randall! He is a tremendous member of our team.

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I was impressed with my first experience at a Mercedes dealership. Rachael was extremely helpful and friendly throughout the process. What I thought would be an intimidating experience turned out to be just fine. The service endeded up being more affordable than an independent shop. Definitely...

Response from the owner Replied: Thank you! I will share your comments with Rachael.

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I was impressed with my first experience at a Mercedes dealership. Rachael was extremely helpful and friendly throughout the process. What I thought would be an intimidating experience turned out to be just fine. The service endeded up being more affordable than an independent shop. Definitely...

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I was impressed with my first experience at a Mercedes dealership. Rachael was extremely helpful and friendly throughout the process. What I thought would be an intimidating experience turned out to be just fine. The service endeded up being more affordable than an independent shop. Definitely...

Response from the owner Replied: Thank you! I will share your comments with Rachael.

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As a Mercedes Benz Owner for the past couple of decades it always BLOWS me away when someone who really has no clue of the vehicles and some of their association with other manufacturers. Lets take Mrs. Terry P. for example " Renting" a motorhome/ Sprinter traveling with an " African Grey Parrot" on...

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Bought a certified ML thru JD. Treated well as with everyone there.

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Bought a certified ML thru JD. Treated well as with everyone there.

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Bought a certified ML thru JD. Treated well as with everyone there.

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Ok to look after hrs....J.D. AND RACHEL ROCK!!

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This was a very good experience. We purchased this car.

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Great service

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Ok to look after hrs....J.D. AND RACHEL ROCK!!

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Ok to look after hrs....J.D. AND RACHEL ROCK!!

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Excellent service... the kind you would expect at a German car company!

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My dxperirnce with them was terrific. I drove from Seattle to Medford and bought the car.

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Dealer was extremely helpful. He provided everything I needed to make a smart decision.

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