We live a 3 hours drive from MB of Medford, but we made an appointment for scheduled service on our 2015 Sprinter passenger van, while on our way to see friends in Sacramento for thanksgiving. I dropped off our van the night before so the mechanics could get right to it in the morning & we could...

Dealer Replied: Thank you so much for sharing your experience! We're honored by your trust and will pass along your kudos to Shannon, Dan, and Riley. We truly look forward to serving you again at Mercedes-Benz of Medford! Safe travels in your 2015 Mercedes-Benz Sprinter passenger van!

Read more

Stewart Mautz recently guided us through the purchase of a 2019 Toyota 4Runner. From beginning to end he was friendly, courteous, and professional. He went out of his way to help us in several ways. Absolutely no pressure. A real pleasure to deal with. He is not on the employee list on this...

Dealer Replied: Thank you for sharing your experience with us, BG! We’re so pleased to hear that Stewart made your purchase process a seamless one from start to finish. Enjoy your 2019 Toyota 4Runner! - Mercedes-Benz of Medford

Read more

Dan @ Mercedes-Benz of Medford took good care of me and my Van in a timely manner. Unexpected multiple point inspection was very, very helpful. And a van wash to top off the service.

Dealer Replied: Tom, we're glad Dan took such good care of you and your van at Mercedes-Benz of Medford. We love to see this high rating and we hope to welcome you back again down the road. Thank you!

View on Cars.com

Shannon and Medford Mercedes treated me with respect, kindness's and expediency. I highly recommend them.

Dealer Replied: We are delighted to hear about your fantastic experience with Shannon and our team! Your glowing feedback means the world to us. Thank you for choosing Mercedes-Benz of Medford and recommending our team. Safe travels!

View on DealerRater

Mr Cook was over the top awesome, thank you

Mercedes-Benz of Medford Replied: Thank you for the fantastic review, Mark! Mr. Cook & the team hope to see you again next time here at Mercedes-Benz of Medford!

View on CarGurus

It was a very good experience they were on time and did a great job for us on our van so thank you very much Ken and Jill

Dealer Replied: Thanks for sharing your thoughts about your experience with Mercedes Benz of Medford . We appreciate your business and hope to see you again soon!

View on Cars.com

My salesman was great , Stewart went out of his way to give me great service. He also Delivered my car personally it was a 3.5 hour drive one way and his wife followed us and pick home up. Saved me on car trailer charge. Again thanks to Stewart.

Dealer Replied: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

View on DealerRater

My salesman was great , Stewart went out of his way to give me great service. He also Delivered my car personally it was a 3.5 hour drive one way and his wife followed us and pick home up. Saved me on car trailer charge. Again thanks to Stewart.

Dealer Replied: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

View on Cars.com

I recently purchased a 2025 Mercedes-Benz GLE 450e from Mercedes-Benz of Medford, and the experience was outstanding—thanks to Randall Grealish. From the...

Mercedes-Benz of Medford Replied: Brian, thank you for sharing your experience with Randall and our team at Mercedes-Benz of Medford. It's wonderful to hear he made the process easy and enjoyable, even going the extra mile to pick your family up from the airport. Your feedback truly means a lot to us, and we hope to see you again down the road!

View on CarGurus

I want to express my deepest appreciation to Mercedes-Benz of Medford, Oregon, and especially to Randall Grealish, for making our car-buying experience truly exceptional. From the very beginning, Randall went above and beyond. He personally picked up my family and me from the airport and brought us...

Dealer Replied: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Read more

I want to express my deepest appreciation to Mercedes-Benz of Medford, Oregon, and especially to Randall Grealish, for making our car-buying experience truly exceptional. From the very beginning, Randall went above and beyond. He personally picked up my family and me from the airport and brought us...

Dealer Replied: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Read more

Sam and Kevin were very helpful throughout the buying experience. They found the car that I was looking for. I really appreciate everything Sam and Kevin did for me.

Dealer Replied: Sharon, it is wonderful to hear that Sam and Kevin made your buying experience easy and successful! Thank you for choosing Mercedes-Benz of Medford and for sharing your support.

View on Cars.com

Overall, laid-back buying experience working with Sam at Merc-Benz of Medford. Called in from pretty far out of town to inquire about a really good price on a Used GMC Denali 2500HD. It was priced under Blue Book so I assumed there must be something wrong with it. Nope - Just a supremely nice used...

Dealer Replied: Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Read more

Sam Quintero, was a great sales man he helped me through the process and never made me feel rushed!!!

Dealer Replied: Dakota, thank you for your feedback! We're glad Sam made the process smooth and unrushed for you. We look forward to seeing you again at Mercedes-Benz of Medford. Enjoy your new car!

View on Cars.com

From the first phone to the completed sale the experience at this dealership was good. I could tell Sam was a new salesperson but I found him to be very helpful and willing to do whatever I asked of him. I have found that many times enthusiasm makes up for a lack of experience and this was certainly...

Dealer Replied: Hi Jim - There is nothing better than hearing from a happy customer! We are pleased that Sam and our team assisted you with your purchase. Thank you from everyone at Mercedes-Benz of Medford! Safe travels!

Read more

Excellent service! Happy with the maintenance done on my Sprinter Motor Home. Really appreciated the inspection video.

Dealer Replied: Frank, it was our pleasure to assist you with your Sprinter motor home! Thank you for choosing Mercedes-Benz of Medford and for sharing your experience. Have a great day!

View on Cars.com

Dan had my checkup work done quickly and explained to me what will need to be done in the near future. I appreciate it every much. Thank you

Dealer Replied: Marcia, we're glad to hear that Dan provided efficient service and clear explanations during your visit at Mercedes-Benz of Medford. We appreciate your feedback and look forward to assisting you in the future!

View on Cars.com

Jeff Cook worked a fair and honest deal with me. He was quick to answer questions. The whole process was seamless and efficient.

Dealer Replied: Clairemarie, we're delighted to hear that Jeff made your experience at Mercedes-Benz of Medford seamless and efficient. Thank you for sharing your positive feedback!

View on Cars.com

The service was excellent. They gave me a fantastic loaner for several days, that I was not charged for.

Dealer Replied: We're delighted to hear you had an excellent experience with us at Mercedes-Benz of Medford! Providing a fantastic loaner is just one way we aim to make your service visit as convenient as possible. Thanks for sharing your feedback!

View on Cars.com

The service was excellent. They gave me a fantastic loaner for several days, that I was not charged for.

Dealer Replied: We're delighted to hear you had an excellent experience with us at Mercedes-Benz of Medford! Providing a fantastic loaner is just one way we aim to make your service visit as convenient as possible. Thanks for sharing your feedback!

View on DealerRater

Shannon Meede is the most professional service advisor I have ever dealed with. I will been her customer for life

Dealer Replied: We're delighted to hear that Shannon provided such exceptional service at Mercedes-Benz of Medford! Thank you for your loyalty and kind words. We look forward to serving you again in the future!

View on DealerRater

Shannon Meede is the most professional service advisor I have ever dealed with. I will been her customer for life

Dealer Replied: We're delighted to hear that Shannon provided such exceptional service at Mercedes-Benz of Medford! Thank you for your loyalty and kind words. We look forward to serving you again in the future!

View on Cars.com

Shannon was amazing! Her attitude and personality is so refreshing and welcoming. She attended to every concern or need I had. Great person and customer support!

View on DealerRater

Shannon was amazing! Her attitude and personality is so refreshing and welcoming. She attended to every concern or need I had. Great person and customer support!

View on Cars.com

He was very good nice person good service I will recommend some body else to know

Dealer Replied: Thank you for visiting Mercedes-Benz of Medford, Andy! We appreciate your recommendation and hope to see you again in the future!

View on DealerRater

He was very good nice person good service I will recommend some body else to know

Dealer Replied: Thank you for visiting Mercedes-Benz of Medford, Andy! We appreciate your recommendation and hope to see you again in the future!

View on Cars.com

Dropped my car off for routine service. It was done promptly and as agreed to. They sent a text to advise when it was ready for pick up. Medford isn’t the closest dealership to me but they are the most professional and hassle free. Well worth the extended drive!

Dealer Replied: Sami, we're delighted to hear that the trip was worth it and you found our service at Mercedes-Benz of Medford professional and hassle-free. Thank you for choosing us! Safe travels until your next visit!

View on Cars.com

I just had the pleasure of working with JEFF COOK in purchasing my new Mercedes. Jeff is extremely knowledgeable, patient and made this experience extra rewarding. I highly recommend that you see Jeff when you come in for your next vehicle.

Dealer Replied: We're delighted to hear that Jeff made your experience at Mercedes-Benz of Medford so rewarding! Thank you for recommending him, and we hope you're enjoying your new Mercedes.

View on DealerRater

I just had the pleasure of working with JEFF COOK in purchasing my new Mercedes. Jeff is extremely knowledgeable, patient and made this experience extra rewarding. I highly recommend that you see Jeff when you come in for your next vehicle.

Dealer Replied: We're delighted to hear that Jeff made your experience at Mercedes-Benz of Medford so rewarding! Thank you for recommending him, and we hope you're enjoying your new Mercedes.

View on Cars.com

Dan Wolf was very helpful in answering all my concerns. Always professional! Ruthbicela the loaner manager was very nice & helped me learn the workings of loaner vehicle. I found the service experience to be top notch!

Dealer Replied: Carla, we're delighted to hear that Dan and Ruthbicela provided you with a top-notch service experience at Mercedes-Benz of Medford. Thank you for sharing your positive feedback!

View on DealerRater

Dan Wolf was very helpful in answering all my concerns. Always professional! Ruthbicela the loaner manager was very nice & helped me learn the workings of loaner vehicle. I found the service experience to be top notch!

Dealer Replied: Carla, we're delighted to hear that Dan and Ruthbicela provided you with a top-notch service experience at Mercedes-Benz of Medford. Thank you for sharing your positive feedback!

View on Cars.com

My wife and I were on an 11,000 mile trip From Alaska in our sprinter Van. On the second to last leg of our trip before heading home to AK, we experienced mechanical failure and the closest Mercedes dealership was Mercedes of Medford, OR. When I called the forementioned dealership I was greeted by...

Replied: Don and Brandy, we're so glad Shannon and the team at Mercedes-Benz of Medford could assist you during your journey. It's wonderful to hear that we were able to get you back on the road quickly. Safe travels as you continue your adventure!

Read more

Service was perfect as always and done in a timely manner. Loaner car was appreciated

Dealer Replied: Your feedback made our day! Thanks for the five-star review! - Mercedes-Benz of Medford

View on Cars.com

Service was perfect as always and done in a timely manner. Loaner car was appreciated

Dealer Replied: Your feedback made our day! Thanks for the five-star review! - Mercedes-Benz of Medford

View on DealerRater

Had a chassis alignment performed on our Sprinter 3500 C Class motorhome. The work was done on time within the quoted price. Very pleased with Mercedes Benz of Medford.

Dealer Replied: Thank you for trusting the Mercedes-Benz of Medford team with your Sprinter! We appreciate you sharing your positive experience and hope you won't hesitate to reach out if we can be of service again in the future!

View on DealerRater

Had a chassis alignment performed on our Sprinter 3500 C Class motorhome. The work was done on time within the quoted price. Very pleased with Mercedes Benz of Medford.

Dealer Replied: Thank you for trusting the Mercedes-Benz of Medford team with your Sprinter! We appreciate you sharing your positive experience and hope you won't hesitate to reach out if we can be of service again in the future!

View on Cars.com

I had a good experience at Medford Mercedes. The loaner car was clean and Dan and service was very efficient and polite.

Dealer Replied: Jim, we're delighted to hear that Dan and the team at Mercedes-Benz of Medford provided you with efficient service and a clean loaner car. Thanks for sharing your positive experience!

View on DealerRater

I had a good experience at Medford Mercedes. The loaner car was clean and Dan and service was very efficient and polite.

Dealer Replied: Jim, we're delighted to hear that Dan and the team at Mercedes-Benz of Medford provided you with efficient service and a clean loaner car. Thanks for sharing your positive experience!

View on Cars.com

Thank you for working with us on the purchase for our new MB GLE 350. And especially understanding our situation with our son who has special needs (autism). The purchase went very smoothly and we are encouraged new car. Thank you again.

Dealer Replied: Hi Mark, we're delighted to hear that your experience at Mercedes-Benz of Medford was smooth and accommodating. Thank you for choosing us for your new MB GLE 350 purchase! Safe travels ahead!

View on DealerRater

Thank you for working with us on the purchase for our new MB GLE 350. And especially understanding our situation with our son who has special needs (autism). The purchase went very smoothly and we are encouraged new car. Thank you again.

Dealer Replied: Hi Mark, we're delighted to hear that your experience at Mercedes-Benz of Medford was smooth and accommodating. Thank you for choosing us for your new MB GLE 350 purchase! Safe travels ahead!

View on Cars.com

MB Medford was thoroughly professional. Color is really what I want and price appears to be high.

Mercedes-Benz of Medford Replied: Thank you for the review, Charles. Please don't hesitate to reach out if our Mercedes-Benz of Medford team can be of service in the future!

View on CarGurus

Excellent service gave me a ride home and came and got me to come back. I’d highly recommend this dealership.

Dealer Replied: We're delighted to hear you had a great experience with us at Mercedes-Benz of Medford! Thank you for recommending our dealership, and we're always here to assist whenever needed.

View on DealerRater

Excellent service gave me a ride home and came and got me to come back. I’d highly recommend this dealership.

Dealer Replied: We're delighted to hear you had a great experience with us at Mercedes-Benz of Medford! Thank you for recommending our dealership, and we're always here to assist whenever needed.

View on Cars.com

We have such good service at Medford Mercedes, they stay on top of everything in your car! We go every 10,000 miles for full checkup, and they keep our cars running top notch! Shannon in service dept is our go to person, very sweet… always greets with a smile! She is definitely a plus for...

Dealer Replied: Connie, thank you for your continued trust in us at Mercedes-Benz of Medford! We're delighted to hear that Shannon and our team have consistently provided excellent service. We look forward to assisting with all your future car needs! Safe travels!

Read more

I want to thank Eric Ordóñez for my experience, buying a new car at Mercedes Benz of Medford. Thank you so much. You did an amazing job. This has been the fastest carbine experience. I have had in my life very good communications and well organized. Most definitely would buy another card from him...

Response from the owner Replied: Hi Alex! We're delighted to hear that Eric made your car-buying experience at Mercedes-Benz of Medford so smooth and efficient. Thank you for sharing such positive feedback, and we look forward to assisting you with any future purchases!

Read more

Great service, found the issue the vehicle was having, stayed in communication with me, kept me updated and I felt like they worked to resolve the vehicle issue on my behalf

Response from the owner Replied: Hi Kurt! We're delighted to hear that our team at Mercedes-Benz of Medford provided great service and kept you informed throughout the process. Thank you for sharing your experience with us!

View on Google

Response from the owner Replied: The team at Mercedes-Benz of Medford Sales appreciates your review. Thank you, Beverly!

View on Google

I was very pleased with my service experience. Dan Wolf did a great job assisting me. I would definitely recommend Mercedes Benz of Medford.

Response from the owner Replied: Darien, we're delighted to hear that Shannon provided you with a great service experience at Mercedes-Benz of Medford. Thank you for recommending us!

View on Google

I’m very pleased with the serviceVery professional and efficient,Chuck Schwyn

Response from the owner Replied: Charles, thank you for choosing us! We'll see you next time. Safe travels! - The Mercedes-Benz of Medford Team

View on Google

I am mostly happy with the service and keeping me a prized of what was being done

Dealer Replied: Thank you for taking the time to review your recent visit here at Mercedes-Benz of Medford. We're happy to hear you're pleased with the service and encourage you to reach out directly if there's anything else we can assist with!

View on DealerRater

I am mostly happy with the service and keeping me a prized of what was being done

Dealer Replied: Thank you for taking the time to review your recent visit here at Mercedes-Benz of Medford. We're happy to hear you're pleased with the service and encourage you to reach out directly if there's anything else we can assist with!

View on Cars.com

Response from the owner Replied: Ernie, thank you for trusting Mercedes-Benz of Medford Sales with your business!

View on Google

I was very pleased with the entire process! I felt the staff were very friendly and communicated very well with me.

Replied: Hi John! We're delighted to hear you had a positive experience with our team at Mercedes-Benz of Medford. Thank you for your kind words and support!

View on Edmunds.com - Service

Rick Aaron’s was great to work with. My husband has recently passed away and he did not pressure me into a sales. It took me two weeks to really decide and Rick walked me through the whole process.

Response from the owner Replied: Hi Susan! We're so glad to hear that Rick provided you with the support and patience needed during this time at Mercedes-Benz of Medford. Thank you for sharing your experience with us!

View on Google

Shannon is the best. However I didn’t like anybody else.

Response from the owner Replied: Hi Gaurav! Thank you for taking the time to share your feedback. We're thrilled to hear that you had a positive experience with Shannon and that they made such a great impression at Mercedes-Benz of Medford Sales. We regret to hear that the rest of your experience didn't meet your expectations. Your feedback is invaluable to us and will help us to improve our process!

View on Google

Response from the owner Replied: Rob, we are thrilled to see the positive feedback. Thank you for choosing Mercedes-Benz of Medford Sales!

View on Google

You guys got me... I took my car in for service, got a courtesy vehicle, and the next thing I knew, I was in a new car! Thank you, RICK, for making my buying experience one to remember! Also, CHAD in service is 100%, and he always goes that extra mile! SHANNON is great, very responsive and super...

Response from the owner Replied: Di, it's fantastic to hear that Rick, Chad, and Shannon made your experience at Mercedes-Benz of Medford so memorable! We're thrilled you're a lifelong MB customer now. Enjoy the new ride!

Read more

I recently purchased a vehicle from Mercedes of Medford, and I couldn't be happier with the experience. Rick Aarons assisted us throughout the process and was incredibly helpful and professional. He took the time to understand our needs and worked diligently to ensure we got a very fair deal on our...

Response from the owner Replied: Ann, we're delighted to hear that Rick provided you with a seamless and stress-free buying experience at Mercedes-Benz of Medford. Thank you for recommending us, and we hope you're enjoying your new vehicle!

Read more

Always great service, and pleasant interactions with staff. The amenities and atmosphere while waiting is great too.

Response from the owner Replied: Debbie, we're delighted to hear that you enjoy the service and atmosphere at Mercedes-Benz of Medford. Thank you for your kind words!

View on Google

Quick reply, nice people, good service, easy deal and no pressure.

Mercedes-Benz of Medford Replied: Kelly, Thank you for the five-star rating! The team looks forward to working with you again! - Mercedes-Benz of Medford

View on CarGurus

Rick was so easy to work with. He’s knowledgeable and so patient

Response from the owner Replied: Hi Shawn, we're glad Rick's knowledge and patience made your experience great at Mercedes-Benz of Medford!

View on Google

Great experience @ Mercedes of Medford with Eric and his team

Response from the owner Replied: Hi Marie, we're glad to hear you had a great experience with Eric and his team at Mercedes of Medford!

View on Google

Great experience… easy, no pressure, Rick was a good communicator and there were no surprises. Thank you!

Response from the owner Replied: Hi Kelly, we're delighted to hear that Rick made your experience at Mercedes-Benz of Medford smooth and stress-free. We hope to see you next time! Enjoy your new ride!

View on Google

Shannon is always a rockstar and helps me out every way.

Response from the owner Replied: Hi Bradley, we're glad Shannon continues to be a rockstar and helps you in every way at Mercedes-Benz of Medford!

View on Google

It was a breeze buying our beautiful Mercedes-Benz C300 from Jeff Cook and Gary The sales manager. We highly recommend anybody who wants to buy a Mercedes to go to Mercedes Benz of Medford

Response from the owner Replied: Thank you for recommending Mercedes-Benz of Medford! We're delighted to hear that Jeff and Gary made your purchase experience smooth. Enjoy your beautiful C300, and we look forward to serving you again in the future!

View on Google

Great salesmen

Response from the owner Replied: Rita, thank you for trusting Daniel & the Mercedes-Benz of Medford team with your business! We hope you won't hesitate to reach out if there's anything else we can do for you!

View on Google

Best Dealership we ever dealt with. Had an emergency 1000miles away from home and they were so helpful. Elijah the product concierge was so friendly and helpful. Nice people to work with.

Response from the owner Replied: Bianca, we're delighted to hear that Elijah and the team at Mercedes-Benz of Medford were able to assist you during your emergency. Thank you for sharing your experience with us! Safe travels on all your journeys!

View on Google

I recently took my new to me Mercedes-Benz SUV to the Medford dealership for routine service and to go over numerous questions regarding the car. I purchased the car from a private party, however Elijah was very knowledgeable and accommodating! He answered all my questions and concerns. Thank you...

Dealer Replied: Pam, we're delighted to hear that Elijah provided you with knowledgeable and accommodating service at Mercedes-Benz of Medford. Thank you for trusting us with your Mercedes-Benz SUV's care! Safe travels!

Read more

I recently took my new to me Mercedes-Benz SUV to the Medford dealership for routine service and to go over numerous questions regarding the car. I purchased the car from a private party, however Elijah was very knowledgeable and accommodating! He answered all my questions and concerns. Thank you...

Dealer Replied: Pam, we're delighted to hear that Elijah provided you with knowledgeable and accommodating service at Mercedes-Benz of Medford. Thank you for trusting us with your Mercedes-Benz SUV's care! Safe travels!

Read more

Elijah and all the staff were super knowledgeable, kind, and helpful. I had a great experience.

Dealer Replied: Hi Nicole, we're happy to hear Elijah and the team provided you with such a positive and helpful experience at Mercedes-Benz of Medford. We look forward to serving you again! Have a great ride!

View on Cars.com

Elijah and all the staff were super knowledgeable, kind, and helpful. I had a great experience.

Dealer Replied: Hi Nicole, we're happy to hear Elijah and the team provided you with such a positive and helpful experience at Mercedes-Benz of Medford. We look forward to serving you again! Have a great ride!

View on Cars.com