Google Review
- May 18, 2019
Left by Susan Ungerer, a customer of Audi Albany
Google Review
- May 18, 2019
Left by Susan Ungerer, a customer of Audi Albany
Cars.com Review
- May 17, 2019
Left by JOHN ACHENBACH, a customer of Audi Albany
EXCELLENT SERVICE AND ESPECIALLY IMPRESSED WITH THE SALESMAN, CAMERON QUINLAN. HE WAS VERY KNOWLEDGEABLE ABOUT THE VEHICLE AND THE DIFFERENCES/IMPROVEMENTS FROM MY PREVIOUS AUDI 2010 A5. NO NONSENSE AND WITHIN 90 MINUTES HAD COMPLETED A TEST DRIVE AND SETTLED ON A PURCHASE PRICE. BY FAR MY BEST...
Cars.com Review
- May 17, 2019
Left by JOHN ACHENBACH, a customer of Audi Albany
EXCELLENT SERVICE AND ESPECIALLY IMPRESSED WITH THE SALESMAN, CAMERON QUINLAN. HE WAS VERY KNOWLEDGEABLE ABOUT THE VEHICLE AND THE DIFFERENCES/IMPROVEMENTS FROM MY PREVIOUS AUDI 2010 A5. NO NONSENSE AND WITHIN 90 MINUTES HAD COMPLETED A TEST DRIVE AND SETTLED ON A PURCHASE PRICE. BY FAR MY BEST...
Google Review
- May 16, 2019
Left by roberto clemente, a customer of Audi Albany
Google Review
- May 16, 2019
Left by roberto clemente, a customer of Audi Albany
Google Review
- May 14, 2019
Left by Mary Hettie, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- May 14, 2019
Left by Mary Hettie, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Cars.com Review
- May 14, 2019
Left by Jim Cusack, a customer of Audi Albany
Service as always was excellent. Patrick is extremely customer oriented. It is always a pleasure working with him and the entire Audi Albany team.
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Cars.com Review
- May 14, 2019
Left by Jim Cusack, a customer of Audi Albany
Service as always was excellent. Patrick is extremely customer oriented. It is always a pleasure working with him and the entire Audi Albany team.
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- May 12, 2019
Left by Richard Thally, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future
Google Review
- May 12, 2019
Left by Richard Thally, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future
Cars.com Review
- May 12, 2019
Left by Robert Kotula, a customer of Audi Albany
Stephen the purchase of my vehicle very easy and without hassle.
Jennifer Hollenbeck Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like Stephen gave you the VIP treatment.
Cars.com Review
- May 12, 2019
Left by Robert Kotula, a customer of Audi Albany
Stephen the purchase of my vehicle very easy and without hassle.
Jennifer Hollenbeck Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like Stephen gave you the VIP treatment.
Google Review
- May 11, 2019
Left by K C, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- May 11, 2019
Left by K C, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Cars.com Review
- May 10, 2019
Left by John Kersey, a customer of Audi Albany
The service rep John Whalen was nice, responsive, and helped buy a service plan that will help me save money in the future.
Jennifer Hollenbeck Replied: We are happy to hear about your recent experience with John. We will be sure to share your kind words with him.
Cars.com Review
- May 10, 2019
Left by John Kersey, a customer of Audi Albany
The service rep John Whalen was nice, responsive, and helped buy a service plan that will help me save money in the future.
Jennifer Hollenbeck Replied: We are happy to hear about your recent experience with John. We will be sure to share your kind words with him.
Google Review
- May 10, 2019
Left by Stephen Clark, a customer of Audi Albany
Great service. Pat got my car serviced and took care of everything else I needed. Also washed the car for me. Nice touch!
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- May 10, 2019
Left by Stephen Clark, a customer of Audi Albany
Great service. Pat got my car serviced and took care of everything else I needed. Also washed the car for me. Nice touch!
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- May 09, 2019
Left by Stanley Simkins, a customer of Audi Albany
Over a dozen years of exceptional customer service. Patrick (Svc) and John (lead mechanic) are awesome. Service 3 of my Audis
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- May 09, 2019
Left by Stanley Simkins, a customer of Audi Albany
Over a dozen years of exceptional customer service. Patrick (Svc) and John (lead mechanic) are awesome. Service 3 of my Audis
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Cars.com Review
- May 09, 2019
Left by Thomas Marusak, a customer of Audi Albany
John provided me with fast efficient and complete assistance. His use of texting to keep me informed about the progress of my service was much appreciated.
Jennifer Hollenbeck Replied: We are happy to hear about your recent experience with John. We will be sure to share your kind words with him.
Cars.com Review
- May 09, 2019
Left by Thomas Marusak, a customer of Audi Albany
John provided me with fast efficient and complete assistance. His use of texting to keep me informed about the progress of my service was much appreciated.
Jennifer Hollenbeck Replied: We are happy to hear about your recent experience with John. We will be sure to share your kind words with him.
Facebook - Web Review
- May 09, 2019
Left by Les Dubb, a customer of Audi Albany
Service Dept is the BEST !!! Very customer orientated !!
Audi Albany Replied: Thank you for the kind words. If we can be of any further assistance, please let us know.
Facebook - Web Review
- May 09, 2019
Left by Les Dubb, a customer of Audi Albany
Service Dept is the BEST !!! Very customer orientated !!
Audi Albany Replied: Thank you for the kind words. If we can be of any further assistance, please let us know.
Google Review
- May 08, 2019
Left by Scott McVeigh, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- May 08, 2019
Left by Scott McVeigh, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- May 07, 2019
Left by Satish Kumar Kadarkarai Mani, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- May 07, 2019
Left by Satish Kumar Kadarkarai Mani, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- May 07, 2019
Left by Hans mullen, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- May 07, 2019
Left by Hans mullen, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- May 07, 2019
Left by Shannon Nesterowicz, a customer of Audi Albany
Angie helps me every time I go in for either an unscheduled or scheduled maintenance visit and she is truly amazing! Super knowledgeable about my vehicle and vehicles service history and is just such a sweetheart all around. Shes the type of associate any company would be lucky to have! The...
Response from the owner Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like Angie gave you the VIP treatment. We look forward to seeing you again in the future.
Google Review
- May 07, 2019
Left by Shannon Nesterowicz, a customer of Audi Albany
Angie helps me every time I go in for either an unscheduled or scheduled maintenance visit and she is truly amazing! Super knowledgeable about my vehicle and vehicles service history and is just such a sweetheart all around. Shes the type of associate any company would be lucky to have! The...
Response from the owner Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like Angie gave you the VIP treatment. We look forward to seeing you again in the future.
Google Review
- May 07, 2019
Left by michael satish, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- May 07, 2019
Left by michael satish, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- May 06, 2019
Left by Scott Weller, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- May 06, 2019
Left by Scott Weller, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Cars.com Review
- May 06, 2019
Left by Wilfried Scholz, a customer of Audi Albany
We were very lucky to connect up with Audi Albany and Joe Cassia. We had been looking with some difficulty to replace our Red 2006 Lexus IS250 with a car that had all the up to date safety features and would provide good visibility and easy entrance (no SUV) for my wife who is less than five feet...
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Cars.com Review
- May 06, 2019
Left by Wilfried Scholz, a customer of Audi Albany
We were very lucky to connect up with Audi Albany and Joe Cassia. We had been looking with some difficulty to replace our Red 2006 Lexus IS250 with a car that had all the up to date safety features and would provide good visibility and easy entrance (no SUV) for my wife who is less than five feet...
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Google Review
- May 05, 2019
Left by jayaprakash jayachandrababu, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- May 05, 2019
Left by jayaprakash jayachandrababu, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- May 04, 2019
Left by Karen Elting, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- May 04, 2019
Left by Karen Elting, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Cars.com Review
- May 02, 2019
Left by David Littlebrook, a customer of Audi Albany
Taking my Audi A6 in for its first service was a breeze. Stacey, the Service Manager and Angie the Service Advisor greeted me with a warm welcome as I drove in and then they took it from there. The waiting area was warm and pleasant. Before I knew it, I had a text message informing me my service was...
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Cars.com Review
- May 02, 2019
Left by David Littlebrook, a customer of Audi Albany
Taking my Audi A6 in for its first service was a breeze. Stacey, the Service Manager and Angie the Service Advisor greeted me with a warm welcome as I drove in and then they took it from there. The waiting area was warm and pleasant. Before I knew it, I had a text message informing me my service was...
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Google Review
- May 01, 2019
Left by Kerry Reilly, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- May 01, 2019
Left by Kerry Reilly, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- April 30, 2019
Left by rohit trehan, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- April 30, 2019
Left by rohit trehan, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- April 30, 2019
Left by Lon Haber, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- April 30, 2019
Left by Lon Haber, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Cars.com Review
- April 30, 2019
Left by Lon Haber, a customer of Audi Albany
Out of all of the Audi dealerships I have frequented over the years, this one, by far, has the most pleasant staff, knowledgeable team members, and its basically always a pleasure !
Jennifer Hollenbeck Replied: Thank you for the kind words. If we can be of any further assistance, please let us know.
Cars.com Review
- April 30, 2019
Left by Lon Haber, a customer of Audi Albany
Out of all of the Audi dealerships I have frequented over the years, this one, by far, has the most pleasant staff, knowledgeable team members, and its basically always a pleasure !
Jennifer Hollenbeck Replied: Thank you for the kind words. If we can be of any further assistance, please let us know.
Google Review
- April 29, 2019
Left by Robert Iusi, a customer of Audi Albany
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- April 29, 2019
Left by Robert Iusi, a customer of Audi Albany
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Cars.com Review
- April 29, 2019
Left by Beth Bini, a customer of Audi Albany
Angie was very friendly and helpful. She listened carefully to my concerns and made me feel welcomed and supported. She was very knowledgeable on Audi cars was able to help resolve all problems. I loved the opportunity to save money with Audi coupons and the service department was so clean and...
Jennifer Hollenbeck Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Cars.com Review
- April 29, 2019
Left by Beth Bini, a customer of Audi Albany
Angie was very friendly and helpful. She listened carefully to my concerns and made me feel welcomed and supported. She was very knowledgeable on Audi cars was able to help resolve all problems. I loved the opportunity to save money with Audi coupons and the service department was so clean and...
Jennifer Hollenbeck Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Google Review
- April 27, 2019
Left by Helen Articolo, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- April 27, 2019
Left by Helen Articolo, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- April 27, 2019
Left by Jim Mancuso, a customer of Audi Albany
The service rep, Angie, was excellent to work with.
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- April 27, 2019
Left by Jim Mancuso, a customer of Audi Albany
The service rep, Angie, was excellent to work with.
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Cars.com Review
- April 25, 2019
Left by Henry Donaldson, a customer of Audi Albany
first class treatment. I'm very happy doing business with Audi of Albany
Jennifer Hollenbeck Replied: Thank you for the kind words. If we can be of any further assistance, please let us know.
Cars.com Review
- April 25, 2019
Left by Henry Donaldson, a customer of Audi Albany
first class treatment. I'm very happy doing business with Audi of Albany
Jennifer Hollenbeck Replied: Thank you for the kind words. If we can be of any further assistance, please let us know.
Google Review
- April 25, 2019
Left by Vadim Livshits, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- April 25, 2019
Left by Vadim Livshits, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- April 25, 2019
Left by Elizabeth Silver, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- April 25, 2019
Left by Elizabeth Silver, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- April 24, 2019
Left by Carol Reiser, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- April 24, 2019
Left by Carol Reiser, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- April 23, 2019
Left by Stephen Bodnar, a customer of Audi Albany
Joseph was very professional and a pleasure to deal with
Response from the owner Replied: We are happy to hear about your recent experience with Joseph. We will be sure to share your kind words with him.
Google Review
- April 23, 2019
Left by Stephen Bodnar, a customer of Audi Albany
Joseph was very professional and a pleasure to deal with
Response from the owner Replied: We are happy to hear about your recent experience with Joseph. We will be sure to share your kind words with him.
Google Review
- April 23, 2019
Left by Sridhar Sagi, a customer of Audi Albany
Very nice! Emily was very patience and addressed all our questions. My wife and I are very pleased with the purchase. We would definitely recommend Audi Albany.
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- April 23, 2019
Left by Sridhar Sagi, a customer of Audi Albany
Very nice! Emily was very patience and addressed all our questions. My wife and I are very pleased with the purchase. We would definitely recommend Audi Albany.
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- April 22, 2019
Left by Jennifer Morse, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- April 22, 2019
Left by Jennifer Morse, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- April 22, 2019
Left by Kevin couture, a customer of Audi Albany
Audi Albany is an outstanding dealership. Their new facility is unbelievable, their salespeople are outstanding, and everything about my buying experience was above my expectations. My salesman, James, worked with me from beginning to end. He was very professional, but also personable in realizing...
Response from the owner Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Google Review
- April 22, 2019
Left by Kevin couture, a customer of Audi Albany
Audi Albany is an outstanding dealership. Their new facility is unbelievable, their salespeople are outstanding, and everything about my buying experience was above my expectations. My salesman, James, worked with me from beginning to end. He was very professional, but also personable in realizing...
Response from the owner Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Cars.com Review
- April 20, 2019
Left by Allen Haines, a customer of Audi Albany
As always, excellent service, very accommodating staff. Great experience!
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Cars.com Review
- April 20, 2019
Left by Allen Haines, a customer of Audi Albany
As always, excellent service, very accommodating staff. Great experience!
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- April 20, 2019
Left by James Engle, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- April 20, 2019
Left by James Engle, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- April 18, 2019
Left by Tammy Rogers, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- April 18, 2019
Left by Tammy Rogers, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Cars.com Review
- April 16, 2019
Left by Catherine Luke, a customer of Audi Albany
I had a great experience having recall and warranty work done on my Q5. I was given a loaner which was necessary since the repairs took much longer than expected. During the process John did an outstanding job of keeping me updated and making sure I was a happy customer. This was the best...
Jennifer Hollenbeck Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Cars.com Review
- April 16, 2019
Left by Catherine Luke, a customer of Audi Albany
I had a great experience having recall and warranty work done on my Q5. I was given a loaner which was necessary since the repairs took much longer than expected. During the process John did an outstanding job of keeping me updated and making sure I was a happy customer. This was the best...
Jennifer Hollenbeck Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Facebook - Web Review
- April 16, 2019
Left by John Reilly, a customer of Audi Albany
I've always had great service experiences at Audi Albany. Thanks for another one, Patrick.
Facebook - Web Review
- April 16, 2019
Left by John Reilly, a customer of Audi Albany
I've always had great service experiences at Audi Albany. Thanks for another one, Patrick.
Google Review
- April 15, 2019
Left by Dottie Pepper, a customer of Audi Albany
Outstanding from booking to pickup.
Response from the owner Replied: Thank you for taking the time to provide us with great feedback. We hope to see you again soon!
Google Review
- April 15, 2019
Left by Dottie Pepper, a customer of Audi Albany
Outstanding from booking to pickup.
Response from the owner Replied: Thank you for taking the time to provide us with great feedback. We hope to see you again soon!
Google Review
- April 11, 2019
Left by Richard Pauli, a customer of Audi Albany
My Service Adviser, Patrick Lynch was excellent. Very Helpful.
Response from the owner Replied: Thank you for the high star rating! We can't wait to see you again, have a great day.
Google Review
- April 11, 2019
Left by Richard Pauli, a customer of Audi Albany
My Service Adviser, Patrick Lynch was excellent. Very Helpful.
Response from the owner Replied: Thank you for the high star rating! We can't wait to see you again, have a great day.
Google Review
- April 11, 2019
Left by John Fritze, a customer of Audi Albany
This has been such a LONG winter that I have not had time to keep my Q7 as clean as I like, so when it came time for my NYS inspection, I had my car detailed by Audi Albany. Not only did the vehicle look fabulous, but the price was very reasonable....especially considering how dirty it was inside!!!
Response from the owner Replied: We really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
Google Review
- April 11, 2019
Left by John Fritze, a customer of Audi Albany
This has been such a LONG winter that I have not had time to keep my Q7 as clean as I like, so when it came time for my NYS inspection, I had my car detailed by Audi Albany. Not only did the vehicle look fabulous, but the price was very reasonable....especially considering how dirty it was inside!!!
Response from the owner Replied: We really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
Google Review
- April 10, 2019
Left by Michael Leichman, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- April 10, 2019
Left by Michael Leichman, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- April 09, 2019
Left by Michael Samson, a customer of Audi Albany
Excellent service by knowledgeable salespeople who do not pressure you but rather provide all the information you require. Compared to my previous car-buying experiences, Audi Albany ensures the process is pleasant and productive. We anticipated weeks of comparison shopping and difficult...
Response from the owner Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Google Review
- April 09, 2019
Left by Michael Samson, a customer of Audi Albany
Excellent service by knowledgeable salespeople who do not pressure you but rather provide all the information you require. Compared to my previous car-buying experiences, Audi Albany ensures the process is pleasant and productive. We anticipated weeks of comparison shopping and difficult...
Response from the owner Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Google Review
- April 09, 2019
Left by Michael Fallone, a customer of Audi Albany
Easy, efficient, no pressure experience. My Audi "Brand Specialist"Bob Carbergwas superb.
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- April 09, 2019
Left by Michael Fallone, a customer of Audi Albany
Easy, efficient, no pressure experience. My Audi "Brand Specialist"Bob Carbergwas superb.
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- April 08, 2019
Left by Will Yund, a customer of Audi Albany
My wife and I by far had the best buying experience! Everyone that we worked with was super professional and knowledgeable, especially our salesmen Cameron...he was great! We will definitely be buying more Audis in the future.
Response from the owner Replied: Thank you for letting us know about your recent purchase. If you need anything in the future, please let us know.
Google Review
- April 08, 2019
Left by Will Yund, a customer of Audi Albany
My wife and I by far had the best buying experience! Everyone that we worked with was super professional and knowledgeable, especially our salesmen Cameron...he was great! We will definitely be buying more Audis in the future.
Response from the owner Replied: Thank you for letting us know about your recent purchase. If you need anything in the future, please let us know.
Google Review
- April 07, 2019
Left by Alba Kossen, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- April 07, 2019
Left by Alba Kossen, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- April 07, 2019
Left by Saumya Sharma, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- April 07, 2019
Left by Saumya Sharma, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Cars.com Review
- April 06, 2019
Left by S Culver, a customer of Audi Albany
The service staff at Audi Albany are truly exceptional. I will not hesitate to use them again or refer them to others!
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Cars.com Review
- April 06, 2019
Left by S Culver, a customer of Audi Albany
The service staff at Audi Albany are truly exceptional. I will not hesitate to use them again or refer them to others!
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- April 06, 2019
Left by Fe Mondragon, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- April 06, 2019
Left by Fe Mondragon, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Cars.com Review
- April 06, 2019
Left by Mark, a customer of Audi Albany
Excellent people in sales and service. The general manager Rik Woldring is doing an amazing job and really cares about his customers.
Jennifer Hollenbeck Replied: Thank you for the kind words. If we can be of any further assistance, please let us know.
Cars.com Review
- April 06, 2019
Left by Mark, a customer of Audi Albany
Excellent people in sales and service. The general manager Rik Woldring is doing an amazing job and really cares about his customers.
Jennifer Hollenbeck Replied: Thank you for the kind words. If we can be of any further assistance, please let us know.
Google Review
- April 05, 2019
Left by Daniel Williams, a customer of Audi Albany
Great experience! Stephen Clark was very professional and addressed all our questions related to the new Audi Q5 that my wife and I had prior to the purchase. Actual purchase transaction was professional and friendly as well. Would definitely recommend Audi Albany for anyone looking to purchase a...
Response from the owner Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Google Review
- April 05, 2019
Left by Daniel Williams, a customer of Audi Albany
Great experience! Stephen Clark was very professional and addressed all our questions related to the new Audi Q5 that my wife and I had prior to the purchase. Actual purchase transaction was professional and friendly as well. Would definitely recommend Audi Albany for anyone looking to purchase a...
Response from the owner Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Cars.com Review
- April 05, 2019
Left by Anne Kost, a customer of Audi Albany
Stephen Clark was a pleasure to work with - helpful , knowledgeable and answered all our questions and concerns ...
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know how Stphen did during your purchase process. We are glad he is a member of our team. We look forward to assisting you again in the future.
Cars.com Review
- April 05, 2019
Left by Anne Kost, a customer of Audi Albany
Stephen Clark was a pleasure to work with - helpful , knowledgeable and answered all our questions and concerns ...
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know how Stphen did during your purchase process. We are glad he is a member of our team. We look forward to assisting you again in the future.
Cars.com Review
- April 05, 2019
Left by MICHAEL A GALLITELLI, a customer of Audi Albany
Friendly and professional I have been a customer since 1999
Jennifer Hollenbeck Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Cars.com Review
- April 05, 2019
Left by MICHAEL A GALLITELLI, a customer of Audi Albany
Friendly and professional I have been a customer since 1999
Jennifer Hollenbeck Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- April 05, 2019
Left by frank bode, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- April 05, 2019
Left by frank bode, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- April 05, 2019
Left by Zac Bonesteel, a customer of Audi Albany
A beautiful dealership well managed with knowledgeable sales and service. The General Manager is a man of impeccable character and integrity.
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- April 05, 2019
Left by Zac Bonesteel, a customer of Audi Albany
A beautiful dealership well managed with knowledgeable sales and service. The General Manager is a man of impeccable character and integrity.
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Facebook - Web Review
- April 05, 2019
Left by Bob Wishnoff, a customer of Audi Albany
From the modern building to the excellent sales team, purchasing my new TT was made as easy as possible.
Facebook - Web Review
- April 05, 2019
Left by Bob Wishnoff, a customer of Audi Albany
From the modern building to the excellent sales team, purchasing my new TT was made as easy as possible.
Google Review
- April 04, 2019
Left by Jeff Stark, a customer of Audi Albany
Response from the owner Replied: Thank you for the high star rating. Please don't hesitate to reach out if we can do anything else to assist you.
Google Review
- April 04, 2019
Left by Jeff Stark, a customer of Audi Albany
Response from the owner Replied: Thank you for the high star rating. Please don't hesitate to reach out if we can do anything else to assist you.
Google Review
- April 02, 2019
Left by Michael Gardner, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to hear you had a great experience at Audi Albany. We look forward to seeing you again.
Google Review
- April 02, 2019
Left by Michael Gardner, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to hear you had a great experience at Audi Albany. We look forward to seeing you again.
Google Review
- March 31, 2019
Left by Don Applyrs, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- March 31, 2019
Left by Don Applyrs, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- March 30, 2019
Left by Nicole DeMinck, a customer of Audi Albany
Patrick was attentive and hospitable.
Response from the owner Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like Patrick gave you the VIP treatment.
Google Review
- March 30, 2019
Left by Nicole DeMinck, a customer of Audi Albany
Patrick was attentive and hospitable.
Response from the owner Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like Patrick gave you the VIP treatment.
Facebook - Web Review
- March 29, 2019
Left by David Franklin Silver, a customer of Audi Albany
They treat you with respect and consideration; they are friendly and professional. When they make a mistake, which happens rarely, they own up to it and do what they can to make it right. And the Audis are awesome.
Mary Ann Fuina Replied: Manager Rik and Mark Monroe were top quality professionals
Facebook - Web Review
- March 29, 2019
Left by David Franklin Silver, a customer of Audi Albany
They treat you with respect and consideration; they are friendly and professional. When they make a mistake, which happens rarely, they own up to it and do what they can to make it right. And the Audis are awesome.
Mary Ann Fuina Replied: Manager Rik and Mark Monroe were top quality professionals
Google Review
- March 28, 2019
Left by John Stpeter, a customer of Audi Albany
Audi Albany was great my contact Amy was very helpful
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- March 28, 2019
Left by John Stpeter, a customer of Audi Albany
Audi Albany was great my contact Amy was very helpful
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Cars.com Review
- March 27, 2019
Left by Jacqueline Fallon, a customer of Audi Albany
My sales person Stephen was great, really nice and answered all of my questions right away!
Jennifer Hollenbeck Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like Stephen gave you the VIP treatment.
Cars.com Review
- March 27, 2019
Left by Jacqueline Fallon, a customer of Audi Albany
My sales person Stephen was great, really nice and answered all of my questions right away!
Jennifer Hollenbeck Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like Stephen gave you the VIP treatment.
Google Review
- March 25, 2019
Left by Walter Bischoff, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- March 25, 2019
Left by Walter Bischoff, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- March 20, 2019
Left by Alex Rohac, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- March 20, 2019
Left by Alex Rohac, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- March 20, 2019
Left by Martin Patton, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- March 20, 2019
Left by Martin Patton, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
THOMAS gives 5.0 star review at Audi Albany
- March 19, 2019
Left by Thomas L., a customer of Audi Albany
First: Mike LaBelle is a first-rate advisor. I brought my car in for scheduled 60k service last Monday and all went well from drop off to pick-up. 3 days later, the engine was surging at idle and I drove right to Audi Albany and Mike looked under the hood and immediately arranged for a loaner car....
THOMAS gives 5.0 star review at Audi Albany
- March 19, 2019
Left by Thomas L., a customer of Audi Albany
First: Mike LaBelle is a first-rate advisor. I brought my car in for scheduled 60k service last Monday and all went well from drop off to pick-up. 3 days later, the engine was surging at idle and I drove right to Audi Albany and Mike looked under the hood and immediately arranged for a loaner car....
Google Review
- March 16, 2019
Left by Melissa Bramlage, a customer of Audi Albany
We worked with Joe. He found the perfect car based on exactly what I told him would work for us. He was patient, intuitive and genuinely non-stereotypical car-sales type. Would recommend him to anyone looking for an Audi. The financing dept. was super. I've purchased a lot of vehicles in my time and...
Response from the owner Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Google Review
- March 16, 2019
Left by Melissa Bramlage, a customer of Audi Albany
We worked with Joe. He found the perfect car based on exactly what I told him would work for us. He was patient, intuitive and genuinely non-stereotypical car-sales type. Would recommend him to anyone looking for an Audi. The financing dept. was super. I've purchased a lot of vehicles in my time and...
Response from the owner Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Google Review
- March 16, 2019
Left by Dennis Monroe, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- March 16, 2019
Left by Dennis Monroe, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- March 14, 2019
Left by Jennifer Keller, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- March 14, 2019
Left by Jennifer Keller, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- March 14, 2019
Left by Richard Tortorici, a customer of Audi Albany
Angie and Kyle were particularly noteworthy and exceptional to work with. They made me feel comfortable and informed during the entire process. I will be back for continued service on my Audi. Thank you Angie and Kyle.
Response from the owner Replied: Thank you for taking the time to let us know how Angie and Kyle were during your visit. They are valuable assets to our team. We look forward to assisting you again in the future.
Google Review
- March 14, 2019
Left by Richard Tortorici, a customer of Audi Albany
Angie and Kyle were particularly noteworthy and exceptional to work with. They made me feel comfortable and informed during the entire process. I will be back for continued service on my Audi. Thank you Angie and Kyle.
Response from the owner Replied: Thank you for taking the time to let us know how Angie and Kyle were during your visit. They are valuable assets to our team. We look forward to assisting you again in the future.
Google Review
- March 12, 2019
Left by Eliezer Cabie, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- March 12, 2019
Left by Eliezer Cabie, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- March 10, 2019
Left by Frederick DeCelle, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- March 10, 2019
Left by Frederick DeCelle, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- March 08, 2019
Left by Daci Shenfield, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- March 08, 2019
Left by Daci Shenfield, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- March 08, 2019
Left by Taiymoor Naqi, a customer of Audi Albany
I couldn't have been more pleased with Audi Albany. Cameron was professional, responsive, and patient. This being my first German car purchase, I naturally had a lot of questions. Throughout the entire process, Cameron was there to provide input and to ensure that all of my concerns were addressed....
Response from the owner Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We look forward to working with you.
Google Review
- March 08, 2019
Left by Taiymoor Naqi, a customer of Audi Albany
I couldn't have been more pleased with Audi Albany. Cameron was professional, responsive, and patient. This being my first German car purchase, I naturally had a lot of questions. Throughout the entire process, Cameron was there to provide input and to ensure that all of my concerns were addressed....
Response from the owner Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We look forward to working with you.
Google Review
- March 06, 2019
Left by Edward Orris, a customer of Audi Albany
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- March 06, 2019
Left by Edward Orris, a customer of Audi Albany
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- March 06, 2019
Left by Kashyap Parekh, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- March 06, 2019
Left by Kashyap Parekh, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Cars.com Review
- March 05, 2019
Left by Neil G., a customer of Audi Albany
My wife and I have purchased/leased eight Audis over the last several years. Jessica Malatesta, Sales Specialist, leased us our last three vehicles, most recently, a 2019 A4. As always, Jessica was extremely knowledgeable, helpful and readily available to answer any and all of our follow-up...
Jennifer Hollenbeck Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Cars.com Review
- March 05, 2019
Left by Neil G., a customer of Audi Albany
My wife and I have purchased/leased eight Audis over the last several years. Jessica Malatesta, Sales Specialist, leased us our last three vehicles, most recently, a 2019 A4. As always, Jessica was extremely knowledgeable, helpful and readily available to answer any and all of our follow-up...
Jennifer Hollenbeck Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Cars.com Review
- March 04, 2019
Left by Sandra Fox, a customer of Audi Albany
Angie has been terrific to work with. She has great customer service skills.
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know how Angie did during your service experience. We are glad she is a member of our team. We look forward to assisting you again in the future.
Cars.com Review
- March 04, 2019
Left by Sandra Fox, a customer of Audi Albany
Angie has been terrific to work with. She has great customer service skills.
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know how Angie did during your service experience. We are glad she is a member of our team. We look forward to assisting you again in the future.
Google Review
- March 04, 2019
Left by Adam Cohen, a customer of Audi Albany
Perfect experience. Beautiful loaner. Everything done right and on time. Saved $100 with mailer coupon.
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- March 04, 2019
Left by Adam Cohen, a customer of Audi Albany
Perfect experience. Beautiful loaner. Everything done right and on time. Saved $100 with mailer coupon.
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Cars.com Review
- March 02, 2019
Left by Jay, a customer of Audi Albany
Audi of Albany was extremely attentive to my needs during the purchase process. Its an absolute pleasure dealing with them. No pressure, just the facts. If your looking for a car this should be your first and last stop.
Jennifer Hollenbeck Replied: Thank you for letting us know about your recent purchase. If you need anything in the future, please let us know.
Cars.com Review
- March 02, 2019
Left by Jay, a customer of Audi Albany
Audi of Albany was extremely attentive to my needs during the purchase process. Its an absolute pleasure dealing with them. No pressure, just the facts. If your looking for a car this should be your first and last stop.
Jennifer Hollenbeck Replied: Thank you for letting us know about your recent purchase. If you need anything in the future, please let us know.
Google Review
- February 28, 2019
Left by Hal Allen, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- February 28, 2019
Left by Hal Allen, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- February 27, 2019
Left by Janet Davignon, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- February 27, 2019
Left by Janet Davignon, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- February 26, 2019
Left by Heidi Ruehlmann, a customer of Audi Albany
Response from the owner Replied: Thank you for the high star rating. Please don't hesitate to reach out if we can do anything else to assist you.
Google Review
- February 26, 2019
Left by Heidi Ruehlmann, a customer of Audi Albany
Response from the owner Replied: Thank you for the high star rating. Please don't hesitate to reach out if we can do anything else to assist you.
Google Review
- February 26, 2019
Left by Megan Brooks, a customer of Audi Albany
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- February 26, 2019
Left by Megan Brooks, a customer of Audi Albany
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
DealerRater Review
- February 25, 2019
Left by Rikdsaint26@aol.com, a customer of Audi Albany
My wife and I recently purchased a vehicle from the Audi Dealership in Latham. The experience we had from the moment we pulled into the lot was great. Our Sales Representative, Stephen met us at the door and was very welcoming. He was very open to what options we were looking for. When it came to...
Audi Albany Replied: Thank you for taking the time to let us know how Stephen did during your purchase process. We are glad he is a member of our team. We look forward to assisting you again in the future.
DealerRater Review
- February 25, 2019
Left by Rikdsaint26@aol.com, a customer of Audi Albany
My wife and I recently purchased a vehicle from the Audi Dealership in Latham. The experience we had from the moment we pulled into the lot was great. Our Sales Representative, Stephen met us at the door and was very welcoming. He was very open to what options we were looking for. When it came to...
Audi Albany Replied: Thank you for taking the time to let us know how Stephen did during your purchase process. We are glad he is a member of our team. We look forward to assisting you again in the future.
Cars.com Review
- February 22, 2019
Left by Richard D Palazzo, a customer of Audi Albany
Stephen did a great job with going through the details of our deal. He was also helpful weeks later with follow up questions that we had about the car. I will recommend him to friends and family in the future for anyone that may be interested in purchasing a vehicle.
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Cars.com Review
- February 22, 2019
Left by Richard D Palazzo, a customer of Audi Albany
Stephen did a great job with going through the details of our deal. He was also helpful weeks later with follow up questions that we had about the car. I will recommend him to friends and family in the future for anyone that may be interested in purchasing a vehicle.
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
GAIL gives 5.0 star review at Audi Albany
- February 21, 2019
Left by Gail S., a customer of Audi Albany
Scheduling my service was not good. I called to schedule service and was put on hold. After about 15 minutes, I opted for someone to call me. They never did. I finally switched browsers on my computer and was able to make an appointment on line. Once we got the car to the service department, the...
GAIL gives 5.0 star review at Audi Albany
- February 21, 2019
Left by Gail S., a customer of Audi Albany
Scheduling my service was not good. I called to schedule service and was put on hold. After about 15 minutes, I opted for someone to call me. They never did. I finally switched browsers on my computer and was able to make an appointment on line. Once we got the car to the service department, the...
Google Review
- February 17, 2019
Left by Robert Malkus, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- February 17, 2019
Left by Robert Malkus, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- February 13, 2019
Left by Brandon Wiggand, a customer of Audi Albany
Response from the owner Replied: Thank you for the high star rating. Please don't hesitate to reach out if we can do anything else to assist you.
Google Review
- February 13, 2019
Left by Brandon Wiggand, a customer of Audi Albany
Response from the owner Replied: Thank you for the high star rating. Please don't hesitate to reach out if we can do anything else to assist you.
Google Review
- February 10, 2019
Left by David Kolosek, a customer of Audi Albany
I've bought 5 cars at Audi of Albany and have them serviced there. I have always had a great experience at Audi of Albany and would highly recommend them.
Response from the owner Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Google Review
- February 10, 2019
Left by David Kolosek, a customer of Audi Albany
I've bought 5 cars at Audi of Albany and have them serviced there. I have always had a great experience at Audi of Albany and would highly recommend them.
Response from the owner Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Google Review
- February 09, 2019
Left by Jason Fripp, a customer of Audi Albany
Lots of inventory great service!!
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- February 09, 2019
Left by Jason Fripp, a customer of Audi Albany
Lots of inventory great service!!
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Cars.com Review
- February 08, 2019
Left by peter campito, a customer of Audi Albany
beautiful dealership, great environment, knowledgeable staff, and strong management
Jennifer Hollenbeck Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Cars.com Review
- February 08, 2019
Left by peter campito, a customer of Audi Albany
beautiful dealership, great environment, knowledgeable staff, and strong management
Jennifer Hollenbeck Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- February 08, 2019
Left by Stephen Clark, a customer of Audi Albany
Great service. John is the man.
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- February 08, 2019
Left by Stephen Clark, a customer of Audi Albany
Great service. John is the man.
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- February 08, 2019
Left by Larry Boudreau, a customer of Audi Albany
They gave me a fair deal I believe. They were very professional and easy to deal with. No games and put the numbers straight out there. They continue taking care of you even after the sale which doesn't happen enough sometimes.
Response from the owner Replied: Thank you for letting us know about your recent purchase. If you need anything in the future, please let us know.
Google Review
- February 08, 2019
Left by Larry Boudreau, a customer of Audi Albany
They gave me a fair deal I believe. They were very professional and easy to deal with. No games and put the numbers straight out there. They continue taking care of you even after the sale which doesn't happen enough sometimes.
Response from the owner Replied: Thank you for letting us know about your recent purchase. If you need anything in the future, please let us know.
Google Review
- February 06, 2019
Left by Rich Schiller, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- February 06, 2019
Left by Rich Schiller, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- February 06, 2019
Left by D Ross Sheridan, a customer of Audi Albany
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- February 06, 2019
Left by D Ross Sheridan, a customer of Audi Albany
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- February 06, 2019
Left by Richard Keil, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- February 06, 2019
Left by Richard Keil, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- February 05, 2019
Left by byrnej2a, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- February 05, 2019
Left by byrnej2a, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- February 02, 2019
Left by James Leitgeb, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- February 02, 2019
Left by James Leitgeb, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Facebook - Web Review
- February 01, 2019
Left by Denise Polit, a customer of Audi Albany
The people servicing my Audi were exceptionally courteous and helpful. Thank you!
Loretta Gecewicz LeBar Replied: Absolutely best sales associate ever!!!!
Facebook - Web Review
- February 01, 2019
Left by Denise Polit, a customer of Audi Albany
The people servicing my Audi were exceptionally courteous and helpful. Thank you!
Loretta Gecewicz LeBar Replied: Absolutely best sales associate ever!!!!
Cars.com Review
- January 31, 2019
Left by Brian, a customer of Audi Albany
The dealer was able to accommodate my concern within one day and provided transportation to be back and forth to work.
Jennifer Hollenbeck Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like you received the VIP treatment.
Cars.com Review
- January 31, 2019
Left by Brian, a customer of Audi Albany
The dealer was able to accommodate my concern within one day and provided transportation to be back and forth to work.
Jennifer Hollenbeck Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like you received the VIP treatment.
Cars.com Review
- January 30, 2019
Left by 2018 Q7 Prestige Owner, a customer of Audi Albany
They did a great job from service rep to tech. They understood my issues, checked them all out, and repaired everything that I had mentioned to them. It was done quickly yet thoroughly. They explained everything that they had done. I was also given a loaner and it was a new Q7, which I...
Jennifer Hollenbeck Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Cars.com Review
- January 30, 2019
Left by 2018 Q7 Prestige Owner, a customer of Audi Albany
They did a great job from service rep to tech. They understood my issues, checked them all out, and repaired everything that I had mentioned to them. It was done quickly yet thoroughly. They explained everything that they had done. I was also given a loaner and it was a new Q7, which I...
Jennifer Hollenbeck Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
KIRA gives 5.0 star review at Audi Albany
- January 26, 2019
Left by Kira M., a customer of Audi Albany
KIRA gives 5.0 star review at Audi Albany
- January 26, 2019
Left by Kira M., a customer of Audi Albany
Facebook - Web Review
- January 25, 2019
Left by Zooka Wallajerri, a customer of Audi Albany
Jessica was a awesome sales associate
Audi Albany Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like Jessica gave you the VIP treatment.
Facebook - Web Review
- January 25, 2019
Left by Zooka Wallajerri, a customer of Audi Albany
Jessica was a awesome sales associate
Audi Albany Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like Jessica gave you the VIP treatment.
Google Review
- January 25, 2019
Left by Melissa Parshley, a customer of Audi Albany
John Whalen and the shuttle driver were great to work with!
Response from the owner Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like you were given the VIP treatment.
Google Review
- January 25, 2019
Left by Melissa Parshley, a customer of Audi Albany
John Whalen and the shuttle driver were great to work with!
Response from the owner Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like you were given the VIP treatment.
Google Review
- January 24, 2019
Left by Barbara Downs, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- January 24, 2019
Left by Barbara Downs, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Cars.com Review
- January 24, 2019
Left by Eva Kalas, a customer of Audi Albany
The buying experience was pleasant and easy. Stephen Clark was very knowledgeable and understood what we wanted. Thank you.
Jennifer Hollenbeck Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like Stephen gave you the VIP treatment.
Cars.com Review
- January 24, 2019
Left by Eva Kalas, a customer of Audi Albany
The buying experience was pleasant and easy. Stephen Clark was very knowledgeable and understood what we wanted. Thank you.
Jennifer Hollenbeck Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like Stephen gave you the VIP treatment.
Cars.com Review
- January 22, 2019
Left by Brian R, a customer of Audi Albany
quick in and out. Great attitude. cleanest service bays I have ever seen. Free water and snacks, gave me a zero miles new Audi as a loaner all day.. Touche' nice job
Jennifer Hollenbeck Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Cars.com Review
- January 22, 2019
Left by Brian R, a customer of Audi Albany
quick in and out. Great attitude. cleanest service bays I have ever seen. Free water and snacks, gave me a zero miles new Audi as a loaner all day.. Touche' nice job
Jennifer Hollenbeck Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- January 21, 2019
Left by Mike Hudson, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- January 21, 2019
Left by Mike Hudson, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- January 19, 2019
Left by Pete Mody, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- January 19, 2019
Left by Pete Mody, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- January 18, 2019
Left by Ron Hansen, a customer of Audi Albany
Satisfied with service and the service representative explaining all work performed with its associated costs.
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- January 18, 2019
Left by Ron Hansen, a customer of Audi Albany
Satisfied with service and the service representative explaining all work performed with its associated costs.
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Facebook - Web Review
- January 17, 2019
Left by Ken Blass, a customer of Audi Albany
Very friendly in professional
Audi Albany Replied: Thank you for the recommendation! We appreciate your business and look forward to assisting you again in the future.
Facebook - Web Review
- January 17, 2019
Left by Ken Blass, a customer of Audi Albany
Very friendly in professional
Audi Albany Replied: Thank you for the recommendation! We appreciate your business and look forward to assisting you again in the future.
Cars.com Review
- January 17, 2019
Left by Barrington Morris, a customer of Audi Albany
The facility was very clean and the staff were very professional. It was my first time in the dealership in a year and my salesman Bob Carberg recognized me and said hello. Shared how the year went etc. it was good to tell him that he was 100% correct about the car during the winter... which is...
Jennifer Hollenbeck Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Cars.com Review
- January 17, 2019
Left by Barrington Morris, a customer of Audi Albany
The facility was very clean and the staff were very professional. It was my first time in the dealership in a year and my salesman Bob Carberg recognized me and said hello. Shared how the year went etc. it was good to tell him that he was 100% correct about the car during the winter... which is...
Jennifer Hollenbeck Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Cars.com Review
- January 15, 2019
Left by Brian, a customer of Audi Albany
Great buying and service experience. I ordered a bespoke car which unfortunately was delayed in Germany. I opted instead for a great-looking car on the showroom floor and drove away with it shortly thereafter.
Jennifer Hollenbeck Replied: Thank you for letting us know about your recent purchase. If you need anything in the future, please let us know.
Cars.com Review
- January 15, 2019
Left by Brian, a customer of Audi Albany
Great buying and service experience. I ordered a bespoke car which unfortunately was delayed in Germany. I opted instead for a great-looking car on the showroom floor and drove away with it shortly thereafter.
Jennifer Hollenbeck Replied: Thank you for letting us know about your recent purchase. If you need anything in the future, please let us know.
Cars.com Review
- January 14, 2019
Left by Anton Paul, a customer of Audi Albany
Great experience, great facility and professionalism.
Jennifer Hollenbeck Replied: Thank you for taking the time to provide us with great feedback. We are so happy with the results of our new building. We hope to see you again soon!
Cars.com Review
- January 14, 2019
Left by Anton Paul, a customer of Audi Albany
Great experience, great facility and professionalism.
Jennifer Hollenbeck Replied: Thank you for taking the time to provide us with great feedback. We are so happy with the results of our new building. We hope to see you again soon!
Google Review
- January 13, 2019
Left by kristen alexander-king, a customer of Audi Albany
The service department is exceptional. I worked with Scott. He made sure to get me my car on time and clean. The facility/ showroom is also beautiful. Pleasant experience
Response from the owner Replied: Thank you for taking the time to provide us with great feedback. We are so happy with the results of our new building. Thank you for the opportunity and we hope to see you again soon!
Google Review
- January 13, 2019
Left by kristen alexander-king, a customer of Audi Albany
The service department is exceptional. I worked with Scott. He made sure to get me my car on time and clean. The facility/ showroom is also beautiful. Pleasant experience
Response from the owner Replied: Thank you for taking the time to provide us with great feedback. We are so happy with the results of our new building. Thank you for the opportunity and we hope to see you again soon!
DealerRater Review
- January 13, 2019
Left by RatherBeBoating, a customer of Audi Albany
Talked to Cameron at the Auto Show and James at the dealership. Drove a Q7 and James explained every feature I asked about in perfect detail. A true pro and never put on any pressure. He asked what other models I was considering and was familiar with them as well. Listened to what I was...
Audi Albany Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
DealerRater Review
- January 13, 2019
Left by RatherBeBoating, a customer of Audi Albany
Talked to Cameron at the Auto Show and James at the dealership. Drove a Q7 and James explained every feature I asked about in perfect detail. A true pro and never put on any pressure. He asked what other models I was considering and was familiar with them as well. Listened to what I was...
Audi Albany Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Google Review
- January 10, 2019
Left by alvis milligan, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- January 10, 2019
Left by alvis milligan, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- January 09, 2019
Left by Renee Hollinshed, a customer of Audi Albany
They are always courteous and timely. I love that they communicate with you if it will be longer than anticipated and I absolutely love the cleanliness of their facility! Nothing is worse than a greasy, dirty bathroom!! I enjoy the wonderful pastries and a variety of drinks to appease your palette....
Response from the owner Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Google Review
- January 09, 2019
Left by Renee Hollinshed, a customer of Audi Albany
They are always courteous and timely. I love that they communicate with you if it will be longer than anticipated and I absolutely love the cleanliness of their facility! Nothing is worse than a greasy, dirty bathroom!! I enjoy the wonderful pastries and a variety of drinks to appease your palette....
Response from the owner Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Google Review
- January 09, 2019
Left by Jack Calareso, a customer of Audi Albany
Joe Cassia and Audi Albany provided the best auto buying experience I have ever been through. I have nothing but good things to say about Joe. If you're considering an Audi, ask for Joe.
Response from the owner Replied: Thank you for taking the time to let us know how Joe did during your purchase process. We are glad he is a member of our team. We look forward to assisting you again in the future.
Google Review
- January 09, 2019
Left by Jack Calareso, a customer of Audi Albany
Joe Cassia and Audi Albany provided the best auto buying experience I have ever been through. I have nothing but good things to say about Joe. If you're considering an Audi, ask for Joe.
Response from the owner Replied: Thank you for taking the time to let us know how Joe did during your purchase process. We are glad he is a member of our team. We look forward to assisting you again in the future.
Cars.com Review
- January 09, 2019
Left by Michael Keating, a customer of Audi Albany
Overall buying experience was excellent and Bob Carberg was knowledgeable and willing to assist in any way he was able to.
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know how Bob did during your purchase process. We are glad he is a member of our team. We look forward to assisting you again in the future.
Cars.com Review
- January 09, 2019
Left by Michael Keating, a customer of Audi Albany
Overall buying experience was excellent and Bob Carberg was knowledgeable and willing to assist in any way he was able to.
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know how Bob did during your purchase process. We are glad he is a member of our team. We look forward to assisting you again in the future.
Google Review
- January 08, 2019
Left by Angie Schondra, a customer of Audi Albany
They were extremely accommodating, being I was in the area from out of town, they took me in right away on a sat afternoon just a few hours before closing.. I am so grateful they were able to inspect and repair my car to make sure it was safe to drive... I will definitely be back.....thank you Josh...
Response from the owner Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like Josh and John gave you the VIP treatment.
Google Review
- January 08, 2019
Left by Angie Schondra, a customer of Audi Albany
They were extremely accommodating, being I was in the area from out of town, they took me in right away on a sat afternoon just a few hours before closing.. I am so grateful they were able to inspect and repair my car to make sure it was safe to drive... I will definitely be back.....thank you Josh...
Response from the owner Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like Josh and John gave you the VIP treatment.
Google Review
- January 07, 2019
Left by Steve Osekoski, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- January 07, 2019
Left by Steve Osekoski, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
DealerRater Review
- January 07, 2019
Left by Scat pack, a customer of Audi Albany
Very polite and attentive. Had a small issue with the car and it was handled in a very professional manner. I was treated with respect. Excellent car buying experience.
Audi Albany Replied: Thank you for taking the time to let us know how Stephen did during your purchase process. We are glad he is a member of our team. We look forward to assisting you again in the future
DealerRater Review
- January 07, 2019
Left by Scat pack, a customer of Audi Albany
Very polite and attentive. Had a small issue with the car and it was handled in a very professional manner. I was treated with respect. Excellent car buying experience.
Audi Albany Replied: Thank you for taking the time to let us know how Stephen did during your purchase process. We are glad he is a member of our team. We look forward to assisting you again in the future
Google Review
- January 04, 2019
Left by Nebu Babu, a customer of Audi Albany
Response from the owner Replied: Thank you for the high star rating. Please don't hesitate to reach out if we can do anything else to assist you.
Google Review
- January 04, 2019
Left by Nebu Babu, a customer of Audi Albany
Response from the owner Replied: Thank you for the high star rating. Please don't hesitate to reach out if we can do anything else to assist you.
Google Review
- January 04, 2019
Left by Jeffrey Gimmel, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- January 04, 2019
Left by Jeffrey Gimmel, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Cars.com Review
- January 02, 2019
Left by Dan, a customer of Audi Albany
I had an oil change and had them look at my breaks, which I decided to wait for. Dropping off my car and signing in was very easy. Waiting area was clean and had a great work station. My only complaint is that it took 2.5 hours for a oil change and to check my brakes which is a very long time.
Jennifer Hollenbeck Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Cars.com Review
- January 02, 2019
Left by Dan, a customer of Audi Albany
I had an oil change and had them look at my breaks, which I decided to wait for. Dropping off my car and signing in was very easy. Waiting area was clean and had a great work station. My only complaint is that it took 2.5 hours for a oil change and to check my brakes which is a very long time.
Jennifer Hollenbeck Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- December 30, 2018
Left by Rocky Roy, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- December 30, 2018
Left by Rocky Roy, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- December 29, 2018
Left by Mark Greenough, a customer of Audi Albany
I scheduled a appointment with Audi Albany to have the timing chain tensioner fixed.I delt with service advisor Mike LaBelle and was very pleased with his professionalism.The dealership itself is immaculate and have a huge inventory to choose from.Thanks again Mike LaBelle for everything.
Response from the owner Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like Mike gave you the VIP treatment.
Google Review
- December 29, 2018
Left by Mark Greenough, a customer of Audi Albany
I scheduled a appointment with Audi Albany to have the timing chain tensioner fixed.I delt with service advisor Mike LaBelle and was very pleased with his professionalism.The dealership itself is immaculate and have a huge inventory to choose from.Thanks again Mike LaBelle for everything.
Response from the owner Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like Mike gave you the VIP treatment.
Cars.com Review
- December 28, 2018
Left by James Lane, a customer of Audi Albany
Staff is always courteous, knowledgeable and out their way helpful.
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Cars.com Review
- December 28, 2018
Left by James Lane, a customer of Audi Albany
Staff is always courteous, knowledgeable and out their way helpful.
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Cars.com Review
- December 28, 2018
Left by Joe scaring, a customer of Audi Albany
A professional approach to the Audi customer, keeping a customer satisfied was the utmost importance for the entire sales team. Arepeat cutomer.
Jennifer Hollenbeck Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Cars.com Review
- December 28, 2018
Left by Joe scaring, a customer of Audi Albany
A professional approach to the Audi customer, keeping a customer satisfied was the utmost importance for the entire sales team. Arepeat cutomer.
Jennifer Hollenbeck Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Cars.com Review
- December 26, 2018
Left by James J Barba, a customer of Audi Albany
This is my second Audi A8L. I purchased my first one one in 2016. This time I decided to lease the vehicle. The process could not have been easier or more friendly. In started in September of '18, and since this was the start of the '19 model year, I had to design my car and have it built. The...
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know about your recent experience and for your kind words; we are happy to pass along your comments to the team here at Audi Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Reviews like this give us motivation and help us ensure we provide high-quality care. If you have further needs or questions, please reach out!
Cars.com Review
- December 26, 2018
Left by James J Barba, a customer of Audi Albany
This is my second Audi A8L. I purchased my first one one in 2016. This time I decided to lease the vehicle. The process could not have been easier or more friendly. In started in September of '18, and since this was the start of the '19 model year, I had to design my car and have it built. The...
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know about your recent experience and for your kind words; we are happy to pass along your comments to the team here at Audi Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Reviews like this give us motivation and help us ensure we provide high-quality care. If you have further needs or questions, please reach out!
Google Review
- December 23, 2018
Left by Anthony Wildman, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- December 23, 2018
Left by Anthony Wildman, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- December 15, 2018
Left by Bonnie Sindel, a customer of Audi Albany
I had a fantastic experience working with Audi and especially Bob Carberg. He was helpful and patient and found the perfect car for me!
Response from the owner Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like Bob gave you the VIP treatment.
Google Review
- December 15, 2018
Left by Bonnie Sindel, a customer of Audi Albany
I had a fantastic experience working with Audi and especially Bob Carberg. He was helpful and patient and found the perfect car for me!
Response from the owner Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like Bob gave you the VIP treatment.
Google Review
- December 14, 2018
Left by Vincent Giuliano, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- December 14, 2018
Left by Vincent Giuliano, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- December 14, 2018
Left by Eddie Danowski, a customer of Audi Albany
When a minor issue arose on my 2018 S4, they got me taken care of the following morning, which was a Saturday. The dealerships ability to quickly respond to my urgent request definitely exceeded my expectations for customer service.
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- December 14, 2018
Left by Eddie Danowski, a customer of Audi Albany
When a minor issue arose on my 2018 S4, they got me taken care of the following morning, which was a Saturday. The dealerships ability to quickly respond to my urgent request definitely exceeded my expectations for customer service.
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Cars.com Review
- December 12, 2018
Left by L D, a customer of Audi Albany
Top-notch dealership! The staff is knowledgeable and friendly and everyone is willing to lend a hand if needed. Workmanship of the service department was excellent and timely. They have exceeded my expectations. I would highly recommend Albany Audi!
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know about your experience. We work hard to meet and exceed our customers expectations. Thank you for your business and we look forward to seeing you in the future.
Cars.com Review
- December 12, 2018
Left by L D, a customer of Audi Albany
Top-notch dealership! The staff is knowledgeable and friendly and everyone is willing to lend a hand if needed. Workmanship of the service department was excellent and timely. They have exceeded my expectations. I would highly recommend Albany Audi!
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know about your experience. We work hard to meet and exceed our customers expectations. Thank you for your business and we look forward to seeing you in the future.
TERRI gives 4.5 star review at Audi Albany
- December 11, 2018
Left by Terri W., a customer of Audi Albany
Pete was excellent- there was confusion surrounding the vehicle- the vehicle I purchased was not available, The actual Car I was purchased was not the color combination I expected ( or wanted).
TERRI gives 4.5 star review at Audi Albany
- December 11, 2018
Left by Terri W., a customer of Audi Albany
Pete was excellent- there was confusion surrounding the vehicle- the vehicle I purchased was not available, The actual Car I was purchased was not the color combination I expected ( or wanted).
Google Review
- December 11, 2018
Left by melissa broderick, a customer of Audi Albany
We had a great experience at Audi Albany! Igor and Adam were especially helpful.
Response from the owner Replied: Thank you for letting us know about your recent purchase. We appreciate you taking the time to let us know how Igor and Adam were during your purchase. If you need anything in the future, please let us know.
Google Review
- December 11, 2018
Left by melissa broderick, a customer of Audi Albany
We had a great experience at Audi Albany! Igor and Adam were especially helpful.
Response from the owner Replied: Thank you for letting us know about your recent purchase. We appreciate you taking the time to let us know how Igor and Adam were during your purchase. If you need anything in the future, please let us know.
Google Review
- December 11, 2018
Left by Gail Doering, a customer of Audi Albany
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- December 11, 2018
Left by Gail Doering, a customer of Audi Albany
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- December 09, 2018
Left by Charlie Crew, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- December 09, 2018
Left by Charlie Crew, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Facebook - Web Review
- December 09, 2018
Left by Igor Grebenyuk, a customer of Audi Albany
Absolutely, great atmosphere and great people and best German product in the market now!
Audi Albany Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Facebook - Web Review
- December 09, 2018
Left by Igor Grebenyuk, a customer of Audi Albany
Absolutely, great atmosphere and great people and best German product in the market now!
Audi Albany Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- December 07, 2018
Left by Robert Bruno, a customer of Audi Albany
Response from the owner Replied: Thank you for the high star rating. Please don't hesitate to reach out if we can do anything else to assist you.
Google Review
- December 07, 2018
Left by Robert Bruno, a customer of Audi Albany
Response from the owner Replied: Thank you for the high star rating. Please don't hesitate to reach out if we can do anything else to assist you.
Google Review
- December 07, 2018
Left by David Cornell, a customer of Audi Albany
Recently purchased CPO Q7. People at Albany Audi could not possibly be any more professional, courteous, and kind. Joe Cassia is the ultimate sales person. Very knowledgeable and always prompt in returning phone calls or text messages. I hope to be a repeat customer again and again. I will not...
Response from the owner Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Google Review
- December 07, 2018
Left by David Cornell, a customer of Audi Albany
Recently purchased CPO Q7. People at Albany Audi could not possibly be any more professional, courteous, and kind. Joe Cassia is the ultimate sales person. Very knowledgeable and always prompt in returning phone calls or text messages. I hope to be a repeat customer again and again. I will not...
Response from the owner Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Cars.com Review
- December 07, 2018
Left by Thomas A Lamb, a customer of Audi Albany
Michael (Service Adviser) is great and should be recognized for his excellent internal and external customer service skills. I have watched as he handled multiple issues with a calm cool demeanor. He is excellent at his job and you are lucky to have him on staff. Kudos on a great hire. Over the...
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. We regret to hear we did not earn your business when it came to your purchase. We would appreciate the opportunity to change that when the time comes. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Cars.com Review
- December 07, 2018
Left by Thomas A Lamb, a customer of Audi Albany
Michael (Service Adviser) is great and should be recognized for his excellent internal and external customer service skills. I have watched as he handled multiple issues with a calm cool demeanor. He is excellent at his job and you are lucky to have him on staff. Kudos on a great hire. Over the...
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. We regret to hear we did not earn your business when it came to your purchase. We would appreciate the opportunity to change that when the time comes. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Google Review
- December 04, 2018
Left by easy jr, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- December 04, 2018
Left by easy jr, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
DealerRater Review
- December 04, 2018
Left by easyjr, a customer of Audi Albany
Thank you Stacy! The servicing you provided was attentive, caring and outstanding. I want to really thank you, Angela T., and the rest of your team for providing great customer care while my car was being serviced. My thanks also goes out to your entire service team. Especially to shop foreman ...
Audi Albany Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
DealerRater Review
- December 04, 2018
Left by easyjr, a customer of Audi Albany
Thank you Stacy! The servicing you provided was attentive, caring and outstanding. I want to really thank you, Angela T., and the rest of your team for providing great customer care while my car was being serviced. My thanks also goes out to your entire service team. Especially to shop foreman ...
Audi Albany Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Cars.com Review
- December 03, 2018
Left by William Lynd, a customer of Audi Albany
Audi Albany is a first-class place to have car serviced. Beautiful, clean shop. Work done right the first time. Great service, nice showroom and knowledgeable staff - not sure what you could ask for (well I guess you could ask for lower prices, but dealers are known for their low prices LOL).
Jennifer Hollenbeck Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like the team gave you the VIP treatment.
Cars.com Review
- December 03, 2018
Left by William Lynd, a customer of Audi Albany
Audi Albany is a first-class place to have car serviced. Beautiful, clean shop. Work done right the first time. Great service, nice showroom and knowledgeable staff - not sure what you could ask for (well I guess you could ask for lower prices, but dealers are known for their low prices LOL).
Jennifer Hollenbeck Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like the team gave you the VIP treatment.
Google Review
- December 01, 2018
Left by Heath Quiles, a customer of Audi Albany
Excellent experience. Joe was wonderful to work with and I was pleased with everything he did to help out.
Response from the owner Replied: We are happy to hear about your recent experience with Joe. We will be sure to share your kind words with him. We look forward to seeing you again in the future.
Google Review
- December 01, 2018
Left by Heath Quiles, a customer of Audi Albany
Excellent experience. Joe was wonderful to work with and I was pleased with everything he did to help out.
Response from the owner Replied: We are happy to hear about your recent experience with Joe. We will be sure to share your kind words with him. We look forward to seeing you again in the future.
Facebook - Web Review
- December 01, 2018
Left by Hugh A. Johnson Jr, a customer of Audi Albany
The attention from Rik and others was truly exceptional. Thank you to them all. Things run very efficiently; flawless. We can all learn from the experience.
Audi Albany Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Facebook - Web Review
- December 01, 2018
Left by Hugh A. Johnson Jr, a customer of Audi Albany
The attention from Rik and others was truly exceptional. Thank you to them all. Things run very efficiently; flawless. We can all learn from the experience.
Audi Albany Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Cars.com Review
- November 30, 2018
Left by Phil, a customer of Audi Albany
Expectional service team. Audi Albany has been servicing my car for the past four years. During that time time theyve changed ownership and the service has only gotten better. I highly recommend them for you Audi service needs.
Jennifer Hollenbeck Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany! We appreciate your business and look forward to seeing you again in the future!
Cars.com Review
- November 30, 2018
Left by Phil, a customer of Audi Albany
Expectional service team. Audi Albany has been servicing my car for the past four years. During that time time theyve changed ownership and the service has only gotten better. I highly recommend them for you Audi service needs.
Jennifer Hollenbeck Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany! We appreciate your business and look forward to seeing you again in the future!
Cars.com Review
- November 29, 2018
Left by Kevin, a customer of Audi Albany
Tommy the lead in the Albany Audi service department provided very personal service for an intermittent and tricky issue with my 2015 A4 engine. Samantha provided great service and the lead tech Mike went out of his way to support diagnosis of the issue. Tommy was very understanding and I really...
Jennifer Hollenbeck Replied: Thank you for letting us know about your recent service experience. We are glad to hear that Tommy, Samantha, and Mike provided you with great customer service. Please do not hesitate to reach out if you need additional assistance.
Cars.com Review
- November 29, 2018
Left by Kevin, a customer of Audi Albany
Tommy the lead in the Albany Audi service department provided very personal service for an intermittent and tricky issue with my 2015 A4 engine. Samantha provided great service and the lead tech Mike went out of his way to support diagnosis of the issue. Tommy was very understanding and I really...
Jennifer Hollenbeck Replied: Thank you for letting us know about your recent service experience. We are glad to hear that Tommy, Samantha, and Mike provided you with great customer service. Please do not hesitate to reach out if you need additional assistance.
Google Review
- November 28, 2018
Left by Lily Gu, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- November 28, 2018
Left by Lily Gu, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- November 28, 2018
Left by John Tomassi, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- November 28, 2018
Left by John Tomassi, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- November 23, 2018
Left by Atstar F, a customer of Audi Albany
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- November 23, 2018
Left by Atstar F, a customer of Audi Albany
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Cars.com Review
- November 19, 2018
Left by Pedro, a customer of Audi Albany
Excellent service and good communication between with the service advisor.
Jennifer Hollenbeck Replied: Thank you for letting us know about your recent service. We appreciate your business and your kind words. We look forward to seeing you again in the future.
Cars.com Review
- November 19, 2018
Left by Pedro, a customer of Audi Albany
Excellent service and good communication between with the service advisor.
Jennifer Hollenbeck Replied: Thank you for letting us know about your recent service. We appreciate your business and your kind words. We look forward to seeing you again in the future.
Google Review
- November 17, 2018
Left by Atsuo Kuki, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- November 17, 2018
Left by Atsuo Kuki, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- November 17, 2018
Left by Eric Thomas, a customer of Audi Albany
I've visited Audi of Albany multiple times for parts & service. The staff is very friendly, knowledgeable. & Accommodating. Angie in service is amazing, as well as the Mechanics.
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- November 17, 2018
Left by Eric Thomas, a customer of Audi Albany
I've visited Audi of Albany multiple times for parts & service. The staff is very friendly, knowledgeable. & Accommodating. Angie in service is amazing, as well as the Mechanics.
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Cars.com Review
- November 14, 2018
Left by Laura Bell, a customer of Audi Albany
No complaints from the hubby who was the one who had my car serviced
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Cars.com Review
- November 14, 2018
Left by Laura Bell, a customer of Audi Albany
No complaints from the hubby who was the one who had my car serviced
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Cars.com Review
- November 13, 2018
Left by Asam & Gina Abodeely, a customer of Audi Albany
Stephen Clark got us through the process seamlessly and was a pleasure to work with.
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know how Stephen did during your purchase process. We are glad he is a member of our team. We look forward to assisting you again in the future
Cars.com Review
- November 13, 2018
Left by Asam & Gina Abodeely, a customer of Audi Albany
Stephen Clark got us through the process seamlessly and was a pleasure to work with.
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know how Stephen did during your purchase process. We are glad he is a member of our team. We look forward to assisting you again in the future
Google Review
- November 12, 2018
Left by Mark William, a customer of Audi Albany
Just came in to take a look at the inventory or "windoow shipping" but the staff was very friendly and seemed to be very educated on the cars they are selling.not that I can afford one of their cars but If I was in the market for an Audi I would definitely suggest this dealership to a friend. This...
Response from the owner Replied: Thank you for taking the time to provide us with great feedback. We are so happy with the results of our new building. We hope to see you again soon!
Google Review
- November 12, 2018
Left by Mark William, a customer of Audi Albany
Just came in to take a look at the inventory or "windoow shipping" but the staff was very friendly and seemed to be very educated on the cars they are selling.not that I can afford one of their cars but If I was in the market for an Audi I would definitely suggest this dealership to a friend. This...
Response from the owner Replied: Thank you for taking the time to provide us with great feedback. We are so happy with the results of our new building. We hope to see you again soon!
Cars.com Review
- November 10, 2018
Left by pleased customer, a customer of Audi Albany
My service advisor Angela was great. I wasn't looking forward to bringing my car in for a recall, she made the appointment very pleasant. Got me in quickly, hooked me up with a loaner car, and was completed in the time frame she stated. Very professional. Thanks Angela.
Jennifer Hollenbeck Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like Angela gave you the VIP treatment.
Cars.com Review
- November 10, 2018
Left by pleased customer, a customer of Audi Albany
My service advisor Angela was great. I wasn't looking forward to bringing my car in for a recall, she made the appointment very pleasant. Got me in quickly, hooked me up with a loaner car, and was completed in the time frame she stated. Very professional. Thanks Angela.
Jennifer Hollenbeck Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like Angela gave you the VIP treatment.
Google Review
- November 08, 2018
Left by Dave Adkins, a customer of Audi Albany
Stephen Clark was excellent. He was great with communications and was able to assist me through the entire process.
Response from the owner Replied: Thank you for letting us know about your recent purchase. We appreciate you taking the time to let us know how Stephen was during your purchase. If you need anything in the future, please let us know.
Google Review
- November 08, 2018
Left by Dave Adkins, a customer of Audi Albany
Stephen Clark was excellent. He was great with communications and was able to assist me through the entire process.
Response from the owner Replied: Thank you for letting us know about your recent purchase. We appreciate you taking the time to let us know how Stephen was during your purchase. If you need anything in the future, please let us know.
Cars.com Review
- November 07, 2018
Left by Zlatan Puric, a customer of Audi Albany
Igor provided exceptional customer services when selling me and my wife our new 2019 Audi Q8.
Jennifer Hollenbeck Replied: Thank you for letting us know about your recent purchase. Congratulations! We are glad to hear that Igor provided excellent service. If you need anything in the future, please let us know.
Cars.com Review
- November 07, 2018
Left by Zlatan Puric, a customer of Audi Albany
Igor provided exceptional customer services when selling me and my wife our new 2019 Audi Q8.
Jennifer Hollenbeck Replied: Thank you for letting us know about your recent purchase. Congratulations! We are glad to hear that Igor provided excellent service. If you need anything in the future, please let us know.
Cars.com Review
- November 05, 2018
Left by J. Daniel Corcoran, a customer of Audi Albany
Brian (my mechanic) was exceptional! As was Stacey the Service Manager...and kudos to Jennifer, Angie and Sam for stepping in and helping me with a loaner vehicle!
Jennifer Hollenbeck Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like you were given the VIP treatment. We look forward to seeing you again soon.
Cars.com Review
- November 05, 2018
Left by J. Daniel Corcoran, a customer of Audi Albany
Brian (my mechanic) was exceptional! As was Stacey the Service Manager...and kudos to Jennifer, Angie and Sam for stepping in and helping me with a loaner vehicle!
Jennifer Hollenbeck Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like you were given the VIP treatment. We look forward to seeing you again soon.
Cars.com Review
- November 05, 2018
Left by Richard G Downs, a customer of Audi Albany
I have been a customer of Audi Albany for many years and have always been satisfied with both sales and service.
Jennifer Hollenbeck Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We appreciate your business and we look forward to assisting you again in the future.
Cars.com Review
- November 05, 2018
Left by Richard G Downs, a customer of Audi Albany
I have been a customer of Audi Albany for many years and have always been satisfied with both sales and service.
Jennifer Hollenbeck Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We appreciate your business and we look forward to assisting you again in the future.
Google Review
- November 04, 2018
Left by Divyansh Verma, a customer of Audi Albany
Awesome car and customer service. Our sales rep. Stephen Clark was extremely knowledgeable about the car and helped us all the way. Happy to be an Audi owner. Thank you Stephen & Audi Albany.
Response from the owner Replied: Thank you for letting us know about your recent purchase. We are glad to hear Stephen was able to assist you. If you need anything in the future, please let us know.
Google Review
- November 04, 2018
Left by Divyansh Verma, a customer of Audi Albany
Awesome car and customer service. Our sales rep. Stephen Clark was extremely knowledgeable about the car and helped us all the way. Happy to be an Audi owner. Thank you Stephen & Audi Albany.
Response from the owner Replied: Thank you for letting us know about your recent purchase. We are glad to hear Stephen was able to assist you. If you need anything in the future, please let us know.
DealerRater Review
- November 04, 2018
Left by Leah, a customer of Audi Albany
Great job handled all my needs and very efficient> Igor worked hard to get the deal that was acceptable to me and delivered on all promises
Audi Albany Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
DealerRater Review
- November 04, 2018
Left by Leah, a customer of Audi Albany
Great job handled all my needs and very efficient> Igor worked hard to get the deal that was acceptable to me and delivered on all promises
Audi Albany Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
DealerRater Review
- November 04, 2018
Left by Melissa, a customer of Audi Albany
The service department is clean and organized.The staff is pleasant especially Stacy and listens to your concerns.I would highly recommend using this service department. Thank you
Audi Albany Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
DealerRater Review
- November 04, 2018
Left by Melissa, a customer of Audi Albany
The service department is clean and organized.The staff is pleasant especially Stacy and listens to your concerns.I would highly recommend using this service department. Thank you
Audi Albany Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Facebook - Web Review
- November 04, 2018
Left by Carol Lynn Perlmutter Vieira, a customer of Audi Albany
We had a driver's side airbag put in our convertible. Good job and done quite quickly. Always have been pleased with their work. Carol Vieira
Audi Albany Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at Audi ! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Facebook - Web Review
- November 04, 2018
Left by Carol Lynn Perlmutter Vieira, a customer of Audi Albany
We had a driver's side airbag put in our convertible. Good job and done quite quickly. Always have been pleased with their work. Carol Vieira
Audi Albany Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at Audi ! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Google Review
- November 03, 2018
Left by SnowyOwl, a customer of Audi Albany
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- November 03, 2018
Left by SnowyOwl, a customer of Audi Albany
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- November 02, 2018
Left by Jim Cirincione, a customer of Audi Albany
These folks are second to none
Response from the owner Replied: Hi James, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany
Google Review
- November 02, 2018
Left by Jim Cirincione, a customer of Audi Albany
These folks are second to none
Response from the owner Replied: Hi James, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany
Cars.com Review
- October 29, 2018
Left by Steve, a customer of Audi Albany
Excellent vehicles, easy sales process. Fair value for my trade.
Jennifer Hollenbeck Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Cars.com Review
- October 29, 2018
Left by Steve, a customer of Audi Albany
Excellent vehicles, easy sales process. Fair value for my trade.
Jennifer Hollenbeck Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- October 29, 2018
Left by Phil Kahn, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- October 29, 2018
Left by Phil Kahn, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- October 29, 2018
Left by Douglas Zak, a customer of Audi Albany
Response from the owner Replied: Thank you for the high star rating. Please don't hesitate to reach out if we can do anything else to assist you.
Google Review
- October 29, 2018
Left by Douglas Zak, a customer of Audi Albany
Response from the owner Replied: Thank you for the high star rating. Please don't hesitate to reach out if we can do anything else to assist you.
DealerRater Review
- October 28, 2018
Left by Booman@audi, a customer of Audi Albany
Great service at audi Albany service department Everything was fixed well and even brought me to and from airport Adam was over the top helpful
Audi Albany Replied: We are happy to hear about your recent experience with Adam. We will be sure to share your kind words with him. Thank you for taking the time to let us know about your recent service experience. We look forward to seeing you again.
DealerRater Review
- October 28, 2018
Left by Booman@audi, a customer of Audi Albany
Great service at audi Albany service department Everything was fixed well and even brought me to and from airport Adam was over the top helpful
Audi Albany Replied: We are happy to hear about your recent experience with Adam. We will be sure to share your kind words with him. Thank you for taking the time to let us know about your recent service experience. We look forward to seeing you again.
Google Review
- October 28, 2018
Left by Elaine Ko, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- October 28, 2018
Left by Elaine Ko, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- October 27, 2018
Left by Ron Sail, a customer of Audi Albany
Andrew was great to work with. Communication was terrific. Thanks for the loaner. Made it all easy.
Response from the owner Replied: Thank you for letting us know about your recent service experience. If you need anything in the future, please let us know. We look forward to seeing you again!
Google Review
- October 27, 2018
Left by Ron Sail, a customer of Audi Albany
Andrew was great to work with. Communication was terrific. Thanks for the loaner. Made it all easy.
Response from the owner Replied: Thank you for letting us know about your recent service experience. If you need anything in the future, please let us know. We look forward to seeing you again!
JAMES gives 4.5 star review at Audi Albany
- October 24, 2018
Left by James T., a customer of Audi Albany
I hated to click "No" because I have only a couple very minor things. Igor was great the whole way, as was Dylan when I first stopped by during the summer. On pickup day, things were quite a bit behind schedule, but I am assuming that's because I told Igor fairly late that I'd have to come at 1...
JAMES gives 4.5 star review at Audi Albany
- October 24, 2018
Left by James T., a customer of Audi Albany
I hated to click "No" because I have only a couple very minor things. Igor was great the whole way, as was Dylan when I first stopped by during the summer. On pickup day, things were quite a bit behind schedule, but I am assuming that's because I told Igor fairly late that I'd have to come at 1...
DealerRater Review
- October 23, 2018
Left by Stick1, a customer of Audi Albany
I called the same day to get in for an inspection. They got me in without a problem. And I also set up an appointment for a regular oil change service. There was no waste of time which was important
Audi Albany Replied: Thank you for taking the time to let us know how we did. We look forward to seeing you again in the future.
DealerRater Review
- October 23, 2018
Left by Stick1, a customer of Audi Albany
I called the same day to get in for an inspection. They got me in without a problem. And I also set up an appointment for a regular oil change service. There was no waste of time which was important
Audi Albany Replied: Thank you for taking the time to let us know how we did. We look forward to seeing you again in the future.
BETH gives 4.5 star review at Audi Albany
- October 21, 2018
Left by Beth B., a customer of Audi Albany
As first time Audi owners, we were very impressed with the dealership. Anthony was wonderful and very knowledgeable (Just need him to return my calls). we have never purchased a product after the first visit but we did! I am waiting to hear back from Anthony after several left messages, but I...
BETH gives 4.5 star review at Audi Albany
- October 21, 2018
Left by Beth B., a customer of Audi Albany
As first time Audi owners, we were very impressed with the dealership. Anthony was wonderful and very knowledgeable (Just need him to return my calls). we have never purchased a product after the first visit but we did! I am waiting to hear back from Anthony after several left messages, but I...
Cars.com Review
- October 21, 2018
Left by Ann, a customer of Audi Albany
Angie is the best. She was so through and accommodating this past Wednesday for me. I had a crazy schedule and she bent over backwards to help me accomplish everything without a worry about when I was going to do pick-up drop-off. When you receive customer service like that you dont even mind...
Jennifer Hollenbeck Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Cars.com Review
- October 21, 2018
Left by Ann, a customer of Audi Albany
Angie is the best. She was so through and accommodating this past Wednesday for me. I had a crazy schedule and she bent over backwards to help me accomplish everything without a worry about when I was going to do pick-up drop-off. When you receive customer service like that you dont even mind...
Jennifer Hollenbeck Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Google Review
- October 20, 2018
Left by Alex Platt, a customer of Audi Albany
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- October 20, 2018
Left by Alex Platt, a customer of Audi Albany
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- October 20, 2018
Left by Nitin Gupta, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- October 20, 2018
Left by Nitin Gupta, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- October 20, 2018
Left by Alexander Ellenthal, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- October 20, 2018
Left by Alexander Ellenthal, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
DealerRater Review
- October 18, 2018
Left by Lucia5393, a customer of Audi Albany
Best experience Ive had with buying a car. Everyone was super friendly. Definitely looking forward to doing more business with Audi Albany in the future!
Audi Albany Replied: Thank you for letting us know about your recent purchase. If you need anything in the future, please let us know.
DealerRater Review
- October 18, 2018
Left by Lucia5393, a customer of Audi Albany
Best experience Ive had with buying a car. Everyone was super friendly. Definitely looking forward to doing more business with Audi Albany in the future!
Audi Albany Replied: Thank you for letting us know about your recent purchase. If you need anything in the future, please let us know.
Google Review
- October 18, 2018
a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- October 18, 2018
a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- October 15, 2018
Left by Mark Balthazar, a customer of Audi Albany
Just came in to take a look at the inventory or "windoow shipping" but the staff was very friendly and seemed to be very educated on the cars they are selling.not that I can afford one of their cars but If I was in the market for an Audi I would definitely suggest this dealership to a friend. This...
Response from the owner Replied: Thank you for taking the time to provide us with great feedback. We are so happy with the results of our new building. We hope to see you again soon!
Google Review
- October 15, 2018
Left by Mark Balthazar, a customer of Audi Albany
Just came in to take a look at the inventory or "windoow shipping" but the staff was very friendly and seemed to be very educated on the cars they are selling.not that I can afford one of their cars but If I was in the market for an Audi I would definitely suggest this dealership to a friend. This...
Response from the owner Replied: Thank you for taking the time to provide us with great feedback. We are so happy with the results of our new building. We hope to see you again soon!
Facebook - Web Review
- October 15, 2018
Left by Tricia Harrison, a customer of Audi Albany
Maintenance Services and Inspections
Audi Albany Replied: Thank you for taking the time to let us know about your recent experience. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!
Facebook - Web Review
- October 15, 2018
Left by Tricia Harrison, a customer of Audi Albany
Maintenance Services and Inspections
Audi Albany Replied: Thank you for taking the time to let us know about your recent experience. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!
Google Review
- October 14, 2018
Left by Jen Robinson, a customer of Audi Albany
Didn't end up buying Audi but super cars and staff was helpful
Response from the owner Replied: Thank you for taking the time to let us know how we did. I am sorry to hear you did not go with an Audi; I hope we have an opportunity to assist you again in the future.
Google Review
- October 14, 2018
Left by Jen Robinson, a customer of Audi Albany
Didn't end up buying Audi but super cars and staff was helpful
Response from the owner Replied: Thank you for taking the time to let us know how we did. I am sorry to hear you did not go with an Audi; I hope we have an opportunity to assist you again in the future.
Google Review
- October 14, 2018
Left by Evelyn Farbstein, a customer of Audi Albany
As always, service was efficient and thorough. I didn't take advantage this time of the offered transportation to my home instead of waiting but I often do.Service and state inspection were done within the time specified and my car was returned to me washed and sparkling.
Response from the owner Replied: Thank you for taking the time to provide us with great feedback. Whats better then a clean car!? We hope to see you again soon!
Google Review
- October 14, 2018
Left by Evelyn Farbstein, a customer of Audi Albany
As always, service was efficient and thorough. I didn't take advantage this time of the offered transportation to my home instead of waiting but I often do.Service and state inspection were done within the time specified and my car was returned to me washed and sparkling.
Response from the owner Replied: Thank you for taking the time to provide us with great feedback. Whats better then a clean car!? We hope to see you again soon!
Cars.com Review
- October 14, 2018
Left by Steve Niro, a customer of Audi Albany
My experience was as expected. Scott in service did a nice job explaining the process and call me when he said he would
Jennifer Hollenbeck Replied: Thank you for letting us know about your recent service experience. If you need anything in the future, please let us know.
Cars.com Review
- October 14, 2018
Left by Steve Niro, a customer of Audi Albany
My experience was as expected. Scott in service did a nice job explaining the process and call me when he said he would
Jennifer Hollenbeck Replied: Thank you for letting us know about your recent service experience. If you need anything in the future, please let us know.
Mathew gives 4.5 star review at Audi Albany
- October 13, 2018
Left by Mathew E., a customer of Audi Albany
Shocked that tire rotation is not part of service intervals. That’s car maintenance 101. Now... after the car was serviced, I have to do it.
Mathew gives 4.5 star review at Audi Albany
- October 13, 2018
Left by Mathew E., a customer of Audi Albany
Shocked that tire rotation is not part of service intervals. That’s car maintenance 101. Now... after the car was serviced, I have to do it.
Google Review
- October 13, 2018
Left by John Pezzulo, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- October 13, 2018
Left by John Pezzulo, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- October 12, 2018
Left by Nalini Chetoora, a customer of Audi Albany
Very good , the employee was very polite
Response from the owner Replied: Thank you for the kind words. If we can be of any further assistance, please let us know.
Google Review
- October 12, 2018
Left by Nalini Chetoora, a customer of Audi Albany
Very good , the employee was very polite
Response from the owner Replied: Thank you for the kind words. If we can be of any further assistance, please let us know.
Cars.com Review
- October 12, 2018
Left by Kurt, a customer of Audi Albany
My salesperson, Bob Carberg was exceptional. He was very knowledgeable about the car, patient and worked with me to find the exact car I wanted. I would recommend him and Audi ALBANY to anyone looking for a new or used Audi.
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Cars.com Review
- October 12, 2018
Left by Kurt, a customer of Audi Albany
My salesperson, Bob Carberg was exceptional. He was very knowledgeable about the car, patient and worked with me to find the exact car I wanted. I would recommend him and Audi ALBANY to anyone looking for a new or used Audi.
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
DealerRater Review
- October 12, 2018
Left by steven12144, a customer of Audi Albany
leased my 4th AUDI, good communication, model not in stock, was able to located on quickly, good show room condition, smooth transaction, good and effective sale service.
Audi Albany Replied: Thank you for letting us know about your recent purchase. We appreciate your business and loyalty. If you need anything in the future, please let us know.
DealerRater Review
- October 12, 2018
Left by steven12144, a customer of Audi Albany
leased my 4th AUDI, good communication, model not in stock, was able to located on quickly, good show room condition, smooth transaction, good and effective sale service.
Audi Albany Replied: Thank you for letting us know about your recent purchase. We appreciate your business and loyalty. If you need anything in the future, please let us know.
DealerRater Review
- October 09, 2018
Left by AvaBarbour, a customer of Audi Albany
Our salesman was the best. Extremely knowledgeable. His follow up from our initial inquiry through purchase and afterwards was beyond expectation. Also, we love the car!
Audi Albany Replied: Thank you for letting us know about your recent purchase. If you need anything in the future, please let us know.
DealerRater Review
- October 09, 2018
Left by AvaBarbour, a customer of Audi Albany
Our salesman was the best. Extremely knowledgeable. His follow up from our initial inquiry through purchase and afterwards was beyond expectation. Also, we love the car!
Audi Albany Replied: Thank you for letting us know about your recent purchase. If you need anything in the future, please let us know.
KAREN gives 5.0 star review at Audi Albany
- October 03, 2018
Left by Karen E., a customer of Audi Albany
My consultant, Anthony Giles, was wonderful! Not only was he knowledgeable and helpful, but a delightful person.
KAREN gives 5.0 star review at Audi Albany
- October 03, 2018
Left by Karen E., a customer of Audi Albany
My consultant, Anthony Giles, was wonderful! Not only was he knowledgeable and helpful, but a delightful person.
Google Review
- October 03, 2018
Left by Mark Monroe, a customer of Audi Albany
Response from the owner Replied: Thank you for the high star rating. Please don't hesitate to reach out if we can do anything else to assist you.
Google Review
- October 03, 2018
Left by Mark Monroe, a customer of Audi Albany
Response from the owner Replied: Thank you for the high star rating. Please don't hesitate to reach out if we can do anything else to assist you.
JAMES gives 4.5 star review at Audi Albany
- October 02, 2018
Left by James L., a customer of Audi Albany
Was hoping to get the recall thing done, but was told no parts. Now I have to make a 2nd 52mile trip in the future to do that.
JAMES gives 4.5 star review at Audi Albany
- October 02, 2018
Left by James L., a customer of Audi Albany
Was hoping to get the recall thing done, but was told no parts. Now I have to make a 2nd 52mile trip in the future to do that.
Cars.com Review
- October 02, 2018
Left by nina woodard, a customer of Audi Albany
Albany Audi has always been accommodating and friendly. Thus far I have never had a problem after having service done.
Jennifer Hollenbeck Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Cars.com Review
- October 02, 2018
Left by nina woodard, a customer of Audi Albany
Albany Audi has always been accommodating and friendly. Thus far I have never had a problem after having service done.
Jennifer Hollenbeck Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
GAIL gives 5.0 star review at Audi Albany
- October 02, 2018
Left by Gail S., a customer of Audi Albany
My experience was fine and the staff was helpful As an Audi customer for more than 10 years, it is disappointing to me that every time I go to the service department the people behind the counter are new. I truly liked having people I knew and who knew me there when I dropped off my car. Now, if it...
GAIL gives 5.0 star review at Audi Albany
- October 02, 2018
Left by Gail S., a customer of Audi Albany
My experience was fine and the staff was helpful As an Audi customer for more than 10 years, it is disappointing to me that every time I go to the service department the people behind the counter are new. I truly liked having people I knew and who knew me there when I dropped off my car. Now, if it...
DealerRater Review
- October 02, 2018
Left by Raza, a customer of Audi Albany
Excellent dealership and staff Very friendly and accommodating service staff Very professional and helping felt very comfortable and welcoming also washed my car at no extra
Audi Albany Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
DealerRater Review
- October 02, 2018
Left by Raza, a customer of Audi Albany
Excellent dealership and staff Very friendly and accommodating service staff Very professional and helping felt very comfortable and welcoming also washed my car at no extra
Audi Albany Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
DealerRater Review
- October 02, 2018
Left by MHuban, a customer of Audi Albany
Our salesperson, Jessica, was incredible with us. She was personable, showed us new and used options, answered questions we had, allowed us to test drive several vehicles. She listened to our concerns, and in the end, she found a vehicle that was exactly what we were looking for because she had...
Audi Albany Replied: Thank you for taking the time to let us know how Jessica did during your purchase process. We are glad she is a member of our team. We look forward to assisting you again in the future.
DealerRater Review
- October 02, 2018
Left by MHuban, a customer of Audi Albany
Our salesperson, Jessica, was incredible with us. She was personable, showed us new and used options, answered questions we had, allowed us to test drive several vehicles. She listened to our concerns, and in the end, she found a vehicle that was exactly what we were looking for because she had...
Audi Albany Replied: Thank you for taking the time to let us know how Jessica did during your purchase process. We are glad she is a member of our team. We look forward to assisting you again in the future.
Facebook - Web Review
- October 02, 2018
Left by Doug Sluiter, a customer of Audi Albany
Cleanest, shiniest service area I have ever seen anywhere.
Audi Albany Replied: Thank you for taking the time to provide us with great feedback. We are so happy with the results of our new building. We hope to see you again soon!
Facebook - Web Review
- October 02, 2018
Left by Doug Sluiter, a customer of Audi Albany
Cleanest, shiniest service area I have ever seen anywhere.
Audi Albany Replied: Thank you for taking the time to provide us with great feedback. We are so happy with the results of our new building. We hope to see you again soon!
Facebook - Web Review
- October 02, 2018
Left by Mira Peck, a customer of Audi Albany
Professional and helpful, esp. Joe Cassia.
Audi Albany Replied: We are happy to hear about your recent experience with Joe. We will be sure to share your kind words with him. We look forward to seeing you again in the future.
Facebook - Web Review
- October 02, 2018
Left by Mira Peck, a customer of Audi Albany
Professional and helpful, esp. Joe Cassia.
Audi Albany Replied: We are happy to hear about your recent experience with Joe. We will be sure to share your kind words with him. We look forward to seeing you again in the future.
Cars.com Review
- October 02, 2018
Left by Tim, a customer of Audi Albany
Sales persons were attentive, answered all my questions, worked with me to make a satisfactory deal. Did not rush me. The support staff explained financing and warranty options in clear detail.
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Cars.com Review
- October 02, 2018
Left by Tim, a customer of Audi Albany
Sales persons were attentive, answered all my questions, worked with me to make a satisfactory deal. Did not rush me. The support staff explained financing and warranty options in clear detail.
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- September 29, 2018
Left by Christopher Smith, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you. We look forward to working with you again in the future.
Google Review
- September 29, 2018
Left by Christopher Smith, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you. We look forward to working with you again in the future.
Google Review
- September 29, 2018
Left by James Morgenstein, a customer of Audi Albany
Love the new location and service department
Response from the owner Replied: Thank you for taking the time to provide us with great feedback. We are so happy with the results of our new building. We hope to see you again soon!
Google Review
- September 29, 2018
Left by James Morgenstein, a customer of Audi Albany
Love the new location and service department
Response from the owner Replied: Thank you for taking the time to provide us with great feedback. We are so happy with the results of our new building. We hope to see you again soon!
Google Review
- September 27, 2018
Left by Donna Farringer, a customer of Audi Albany
Our recent Q5 purchase at Audi Albany went beyond what we expected. The warm and welcoming atmosphere of the beautifully appointed new facility, the knowledgeable and gracious staff, and the extensive selection of cars on site made the process delightful. After researching various cars and deciding...
Response from the owner Replied: Thank you for taking the time to provide us with great feedback. We are so happy with the results of our new building. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Google Review
- September 27, 2018
Left by Donna Farringer, a customer of Audi Albany
Our recent Q5 purchase at Audi Albany went beyond what we expected. The warm and welcoming atmosphere of the beautifully appointed new facility, the knowledgeable and gracious staff, and the extensive selection of cars on site made the process delightful. After researching various cars and deciding...
Response from the owner Replied: Thank you for taking the time to provide us with great feedback. We are so happy with the results of our new building. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Cars.com Review
- September 26, 2018
Left by Woman in red, a customer of Audi Albany
Audi excels at automobiles and customer service. This is my sixth Audi A4 and I am really spoiled with the way this car handles the road; the way it drives in northeastern winter weather and the security it produces to its driver and passengers It is really comfortable ride with excellent...
Jennifer Hollenbeck Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Cars.com Review
- September 26, 2018
Left by Woman in red, a customer of Audi Albany
Audi excels at automobiles and customer service. This is my sixth Audi A4 and I am really spoiled with the way this car handles the road; the way it drives in northeastern winter weather and the security it produces to its driver and passengers It is really comfortable ride with excellent...
Jennifer Hollenbeck Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Google Review
- September 25, 2018
Left by Jay S., a customer of Audi Albany
When I first brought my 2015 Audi A8 in, that experience @ the dealership didn't go as well as I had hoped & I made them aware of that. Andrew personally reached out to me to correct the situation. When I arrived @ the dealership it seemed as though I received first priority. They addressed what...
Response from the owner Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Google Review
- September 25, 2018
Left by Jay S., a customer of Audi Albany
When I first brought my 2015 Audi A8 in, that experience @ the dealership didn't go as well as I had hoped & I made them aware of that. Andrew personally reached out to me to correct the situation. When I arrived @ the dealership it seemed as though I received first priority. They addressed what...
Response from the owner Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
DealerRater Review
- September 25, 2018
Left by Dr. Jay H., a customer of Audi Albany
Cant be more pleased with my experience. Wonderful and knowledgeable sales person with no pressure applied. Was allowed to test drive different models and make a confident choice. Audi is a great brand and Lanagan Audi is a great dealership.
Audi Albany Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
DealerRater Review
- September 25, 2018
Left by Dr. Jay H., a customer of Audi Albany
Cant be more pleased with my experience. Wonderful and knowledgeable sales person with no pressure applied. Was allowed to test drive different models and make a confident choice. Audi is a great brand and Lanagan Audi is a great dealership.
Audi Albany Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Facebook - Web Review
- September 23, 2018
Left by Dan Jablanski, a customer of Audi Albany
I can't say enough about the service I received this past week
Audi Albany Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Facebook - Web Review
- September 23, 2018
Left by Dan Jablanski, a customer of Audi Albany
I can't say enough about the service I received this past week
Audi Albany Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- September 21, 2018
Left by Bill Samsonoff, a customer of Audi Albany
Response from the owner Replied: Thank you for taking the time to leave us a 5-star review. We look forward to working with you again in the future.
Google Review
- September 21, 2018
Left by Bill Samsonoff, a customer of Audi Albany
Response from the owner Replied: Thank you for taking the time to leave us a 5-star review. We look forward to working with you again in the future.
Google Review
- September 21, 2018
Left by Jim Fox, a customer of Audi Albany
Response from the owner Replied: Thank you for your high star rating. We appreciate you taking the time to let us know about your most recent visit. Please let us know if we can do anything more to assist you. Have a great day!
Google Review
- September 21, 2018
Left by Jim Fox, a customer of Audi Albany
Response from the owner Replied: Thank you for your high star rating. We appreciate you taking the time to let us know about your most recent visit. Please let us know if we can do anything more to assist you. Have a great day!
Google Review
- September 21, 2018
Left by Daniel Dumont, a customer of Audi Albany
Response from the owner Replied: We appreciate you taking the time to provide us with a 5-star review. We look forward to working with you again in the future. Have a very nice day.
Google Review
- September 21, 2018
Left by Daniel Dumont, a customer of Audi Albany
Response from the owner Replied: We appreciate you taking the time to provide us with a 5-star review. We look forward to working with you again in the future. Have a very nice day.
Cars.com Review
- September 21, 2018
Left by Brian peters, a customer of Audi Albany
My overall experience with Audi is always great ... everyone there is super friendly and they take very good care of my vehicles everytime
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know about your recent service. We appreciate your feedback and look forward to assisting you in the future. Have a great day!
Cars.com Review
- September 21, 2018
Left by Brian peters, a customer of Audi Albany
My overall experience with Audi is always great ... everyone there is super friendly and they take very good care of my vehicles everytime
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know about your recent service. We appreciate your feedback and look forward to assisting you in the future. Have a great day!
Google Review
- September 20, 2018
Left by Susan Sharp, a customer of Audi Albany
Scott was very professional. I waited for car and he was great about keeping me posted on progress. Also helpful in explaining work and charges.
Response from the owner Replied: Thank you for taking the time to let us know about your recent service experience. We know your time is valuable and we appreciate you taking this time to let us know we did a great job. We will be sure to pass along your comments to Scott. We look forward to seeing you again.
Google Review
- September 20, 2018
Left by Susan Sharp, a customer of Audi Albany
Scott was very professional. I waited for car and he was great about keeping me posted on progress. Also helpful in explaining work and charges.
Response from the owner Replied: Thank you for taking the time to let us know about your recent service experience. We know your time is valuable and we appreciate you taking this time to let us know we did a great job. We will be sure to pass along your comments to Scott. We look forward to seeing you again.
Google Review
- September 20, 2018
Left by Ellen Rogers, a customer of Audi Albany
I brought my car into Audi Albany for scheduled maintenance. My experience was great. From the person who first greets you when you drive in, to the service consultant, to the cashier, they all went above and beyond. I had not requested a loaner car when I made the appointment, but when I got...
Response from the owner Replied: We appreciate you taking the time to provide us with great feedback. It reviews like this that keep us motivated! We strive for excellent customer service and its sounds like your received just that. Please do not hesitate to reach out if we can be of any additional service. Have a great day!
Google Review
- September 20, 2018
Left by Ellen Rogers, a customer of Audi Albany
I brought my car into Audi Albany for scheduled maintenance. My experience was great. From the person who first greets you when you drive in, to the service consultant, to the cashier, they all went above and beyond. I had not requested a loaner car when I made the appointment, but when I got...
Response from the owner Replied: We appreciate you taking the time to provide us with great feedback. It reviews like this that keep us motivated! We strive for excellent customer service and its sounds like your received just that. Please do not hesitate to reach out if we can be of any additional service. Have a great day!
Google Review
- September 18, 2018
Left by Ayla Goronkin, a customer of Audi Albany
Yestrday I perched a car from a nice gentleman named Joe. He spent 2 days working with me while he was both on and off the clock. I had a strict time limit and he was able to find me the perfect car at a good price, and was able to get it ready for me to drive off the lot that day. I could not be...
Response from the owner Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like Joe gave you the VIP treatment. If we can be of any further assistance, please let us know.
Google Review
- September 18, 2018
Left by Ayla Goronkin, a customer of Audi Albany
Yestrday I perched a car from a nice gentleman named Joe. He spent 2 days working with me while he was both on and off the clock. I had a strict time limit and he was able to find me the perfect car at a good price, and was able to get it ready for me to drive off the lot that day. I could not be...
Response from the owner Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like Joe gave you the VIP treatment. If we can be of any further assistance, please let us know.
Google Review
- September 18, 2018
Left by Peter Velinov, a customer of Audi Albany
I went there for parts and the guys at the parts department are great, very helpful and knowledgeable.
Response from the owner Replied: Thank you for letting us know about your recent experience. We look forward to seeing you again in the future.
Google Review
- September 18, 2018
Left by Peter Velinov, a customer of Audi Albany
I went there for parts and the guys at the parts department are great, very helpful and knowledgeable.
Response from the owner Replied: Thank you for letting us know about your recent experience. We look forward to seeing you again in the future.
Facebook - Web Review
- September 18, 2018
Left by Roya Latifi, a customer of Audi Albany
Great customer service!
Facebook - Web Review
- September 18, 2018
Left by Roya Latifi, a customer of Audi Albany
Great customer service!
Google Review
- September 17, 2018
Left by Abhijeet Menon, a customer of Audi Albany
Response from the owner Replied: We appreciate your 5-star rating. Please let us know if we can be of any assistance in the future.
Google Review
- September 17, 2018
Left by Abhijeet Menon, a customer of Audi Albany
Response from the owner Replied: We appreciate your 5-star rating. Please let us know if we can be of any assistance in the future.
Google Review
- September 16, 2018
Left by William Barton, a customer of Audi Albany
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- September 16, 2018
Left by William Barton, a customer of Audi Albany
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- September 15, 2018
Left by David Weekes, a customer of Audi Albany
Response from the owner Replied: Thank you for the high star rating. Please don't hesitate to reach out if we can do anything else to assist you.
Google Review
- September 15, 2018
Left by David Weekes, a customer of Audi Albany
Response from the owner Replied: Thank you for the high star rating. Please don't hesitate to reach out if we can do anything else to assist you.
Cars.com Review
- September 14, 2018
Left by P Farrell, a customer of Audi Albany
My car needed recall work and repairs that were covered by my certified preponderance purchase coverage. I was given a loaner vehicle and they performed the work efficiently. My steering and instrument now work great!
Jennifer Hollenbeck Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Cars.com Review
- September 14, 2018
Left by P Farrell, a customer of Audi Albany
My car needed recall work and repairs that were covered by my certified preponderance purchase coverage. I was given a loaner vehicle and they performed the work efficiently. My steering and instrument now work great!
Jennifer Hollenbeck Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- September 14, 2018
Left by Maryrose Behan, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- September 14, 2018
Left by Maryrose Behan, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
DealerRater Review
- September 11, 2018
Left by Longley, j 65, a customer of Audi Albany
Everything was great. The only comment I would make is I had to call on Thursday at around 2 pm to see if my car was ready or if it had to stay another day. I like progress reports and I felt I should not have had to call
Audi Albany Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DealerRater Review
- September 11, 2018
Left by Longley, j 65, a customer of Audi Albany
Everything was great. The only comment I would make is I had to call on Thursday at around 2 pm to see if my car was ready or if it had to stay another day. I like progress reports and I felt I should not have had to call
Audi Albany Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- September 10, 2018
Left by OHSURE, a customer of Audi Albany
I was very skeptical to return for service. The previous service team were incompetent!!! I'm not asking for much, just courtesy, heck a phone call updating me from time to time, rather than me constantly calling. Their new mgr, and staff are exceptional a complete 180 degree turn. I will return to...
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- September 10, 2018
Left by OHSURE, a customer of Audi Albany
I was very skeptical to return for service. The previous service team were incompetent!!! I'm not asking for much, just courtesy, heck a phone call updating me from time to time, rather than me constantly calling. Their new mgr, and staff are exceptional a complete 180 degree turn. I will return to...
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
DealerRater Review
- September 10, 2018
Left by myk, a customer of Audi Albany
I much prefer this dealership to others that are located closer to me and my job. It's always been easy in, easy out, friendly and flexible. I highly recommend their service.
Audi Albany Replied: Thank you for taking the time to let us know how we did. Your feedback is very important to us. We hope to see you again in the future.
DealerRater Review
- September 10, 2018
Left by myk, a customer of Audi Albany
I much prefer this dealership to others that are located closer to me and my job. It's always been easy in, easy out, friendly and flexible. I highly recommend their service.
Audi Albany Replied: Thank you for taking the time to let us know how we did. Your feedback is very important to us. We hope to see you again in the future.
Google Review
- September 08, 2018
Left by Jeffrey Perry, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- September 08, 2018
Left by Jeffrey Perry, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- September 07, 2018
Left by J. Shepard, a customer of Audi Albany
When I first brought my 2015 Audi A8 in, that experience @ the dealership didn't go as well as I had hoped & I made them aware of that. Andrew personally reached out to me to correct the situation. When I arrived @ the dealership it seemed as though I received first priority. They addressed what...
Response from the owner Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Google Review
- September 07, 2018
Left by J. Shepard, a customer of Audi Albany
When I first brought my 2015 Audi A8 in, that experience @ the dealership didn't go as well as I had hoped & I made them aware of that. Andrew personally reached out to me to correct the situation. When I arrived @ the dealership it seemed as though I received first priority. They addressed what...
Response from the owner Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Cars.com Review
- September 07, 2018
Left by Guy Doxie, a customer of Audi Albany
Overall great experience with this dealership. Minimal time invested and everything done over the phone/e-mail after first test drive. Several minor glitches when picking up the car but dealer stood by their word and corrected on the spot. Great customer service from Sales Manger down to...
Jennifer Hollenbeck Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Cars.com Review
- September 07, 2018
Left by Guy Doxie, a customer of Audi Albany
Overall great experience with this dealership. Minimal time invested and everything done over the phone/e-mail after first test drive. Several minor glitches when picking up the car but dealer stood by their word and corrected on the spot. Great customer service from Sales Manger down to...
Jennifer Hollenbeck Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
DealerRater Review
- September 07, 2018
Left by Chef, a customer of Audi Albany
I brought my two other Audi is in for service. My daughter was about to go to college and needed a car, we thought we would look at possibly Subaru for a starter car for her. Stephen the sales person showed us two other Q3 that had been turned in recently and that persuaded us to go with safety...
Audi Albany Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
DealerRater Review
- September 07, 2018
Left by Chef, a customer of Audi Albany
I brought my two other Audi is in for service. My daughter was about to go to college and needed a car, we thought we would look at possibly Subaru for a starter car for her. Stephen the sales person showed us two other Q3 that had been turned in recently and that persuaded us to go with safety...
Audi Albany Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Cars.com Review
- September 06, 2018
Left by Dick Valentine, a customer of Audi Albany
Great dealership, great car, great service! Have owned an Audi before. Excellent brand. Impressive sales staff. No service yet but my son who is an owner and customer is impressed.
Jennifer Hollenbeck Replied: Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany! We look forward to seeing you at your first service appointment.
Cars.com Review
- September 06, 2018
Left by Dick Valentine, a customer of Audi Albany
Great dealership, great car, great service! Have owned an Audi before. Excellent brand. Impressive sales staff. No service yet but my son who is an owner and customer is impressed.
Jennifer Hollenbeck Replied: Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Albany! We look forward to seeing you at your first service appointment.
DealerRater Review
- September 06, 2018
Left by DJ, a customer of Audi Albany
I found James Sanders, the sales person with whom I dealt, to be most knowledgeable, most professional and most personable..He answered all of my questions about the new technological driving aids now offered in language that even I could at age 80 could easily understand. We shared a most...
Audi Albany Replied: Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
DealerRater Review
- September 06, 2018
Left by DJ, a customer of Audi Albany
I found James Sanders, the sales person with whom I dealt, to be most knowledgeable, most professional and most personable..He answered all of my questions about the new technological driving aids now offered in language that even I could at age 80 could easily understand. We shared a most...
Audi Albany Replied: Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
DealerRater Review
- September 06, 2018
Left by TT, a customer of Audi Albany
Stephen was very knowledgeable, professional and helpful. He was very prompt to return calls and was a pleasure to do business with. He is a real asset to Audi.
Audi Albany Replied: We're happy you found our staff to be so supportive during your experience here at Audi Albany. Thank you for taking the time to let us know how we did. We're looking forward to your next visit with us!
DealerRater Review
- September 06, 2018
Left by TT, a customer of Audi Albany
Stephen was very knowledgeable, professional and helpful. He was very prompt to return calls and was a pleasure to do business with. He is a real asset to Audi.
Audi Albany Replied: We're happy you found our staff to be so supportive during your experience here at Audi Albany. Thank you for taking the time to let us know how we did. We're looking forward to your next visit with us!
Google Review
- September 05, 2018
Left by sheng ksic, a customer of Audi Albany
never wait too long good serive
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- September 05, 2018
Left by sheng ksic, a customer of Audi Albany
never wait too long good serive
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- September 05, 2018
Left by Juan Saavedra, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you. We hope to see you again in the future.
Google Review
- September 05, 2018
Left by Juan Saavedra, a customer of Audi Albany
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you. We hope to see you again in the future.
Google Review
- September 03, 2018
Left by Susan Cunningham, a customer of Audi Albany
A great experience. Our salesperson, Anthony, was exceptionally helpful and knowledgeable. My husband stated this was his best buying experience.
Response from the owner Replied: Thank you for letting us know about your recent purchase. We are so happy to hear this was the best buying experience. If you need anything in the future, please let us know.
Google Review
- September 03, 2018
Left by Susan Cunningham, a customer of Audi Albany
A great experience. Our salesperson, Anthony, was exceptionally helpful and knowledgeable. My husband stated this was his best buying experience.
Response from the owner Replied: Thank you for letting us know about your recent purchase. We are so happy to hear this was the best buying experience. If you need anything in the future, please let us know.
DealerRater Review
- September 03, 2018
Left by Kola7503, a customer of Audi Albany
The facility was perfect for working while my car was being serviced. WiFi was speedy and I was able to work unimpeeded. Coffee and donuts were an added treat. Scott did a great job keeping me up to date.
Audi Albany Replied: Thank you for taking the time to provide us with great feedback. We are so happy with the results of our new building. We hope to see you again soon!
DealerRater Review
- September 03, 2018
Left by Kola7503, a customer of Audi Albany