I just updated my iOS on my iPhone and my CarPlay was not working on my 2017 GLE350. I called open road, explained my problem, and Jamie told me to stop by. In 4 minutes I was fixed. Service w a smile!

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Marlon is excellent, he will work with you and get you into that dream car! If you’re in a jam he will try his very best to get you what you want or deserve! Thank you so much! Come see and ask for Marlon!

Response from the owner Replied: Hello Yasmine,Thank you so much for the amazing review! We're thrilled to hear that you had a five-star experience with our team. It's always a pleasure to provide quick and efficient service, and we can't wait to welcome you back for your next visit!

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Good afternoon,Michelle Williams has been beyond exceptional with placing me and my wife in a Mercedes Benz we wanted to be in I’m recommending her to everyone.

Response from the owner Replied: Hello Antoine,Thank you so much for the amazing review! We're thrilled to hear that you had a five-star experience with our team. It's always a pleasure to provide quick and efficient service, and we can't wait to welcome you back for your next visit!

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My husband and I are returning customers of Mercedes Benz of Bridgewater. We had an exceptional experience with Josue Franco and manager Derrick Fox! Their honesty, patience and professionalism was refreshing and exceeded our expectations!! We purchased a 2024 C300 and love the car! Thanks Our...

Response from the owner Replied: Hello Patrice,We truly appreciate your kind words! It means a lot to hear that our team and service exceeded your expectations. We’re looking forward to making your next experience just as fantastic!

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Michelle was wonderful! She took her time to explain all aspects of the purchase. She was extremely helpful. 10/10 experience! Can’t wait to come back for my next vehicle. I would highly suggest asking for Michelle Williams.

Response from the owner Replied: Hello Victoria,Thank you so much for the amazing review! We're thrilled to hear that you had a five-star experience with our team. It's always a pleasure to provide quick and efficient service, and we can't wait to welcome you back for your next visit!

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Big L🖤VE for my brothers Derrick and Marlon … as always they made dreams come true….

Response from the owner Replied: Hello,Thank you so much for the 5-star review! We're thrilled to hear that you had a great experience with our staff and quick service. We look forward to welcoming you back again soon!

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Sales and finance were fine, though the high cost of maintenance was glossed over as I finalized my lease (compare to BMW who includes 3 years of maintenance). My low rating is largely due to service. The brand new GLC 300 has constant tech problems (check engine light, seats freezing, cameras...

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Working with Marlon was amazing! Patient , pleasant and not pushy! Excellent rep for the company! Hope to do business with him again!

Response from the owner Replied: Hello,Thank you so much for the 5-star review! We're thrilled to hear that you had a great experience with our staff and quick service. We look forward to welcoming you back again soon!

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Truly the best car buying experience I could have asked for. Entire staff is very knowledgeable, attentive, and thorough. Marlon and Derrick always take care me whenever I come through!

Response from the owner Replied: Hello,Thank you so much for the 5-star review! We're thrilled to hear that you had a great experience with our staff and quick service. We look forward to welcoming you back again soon!

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I purchased a GLC from Josie Franco at MB in Bridgewater and it was a wonderful experience from start to finish. He helped me find the model that was best for me and in my price range. Josue is both professional and personable. His product knowledge really helped me to decide which v hockey would...

Response from the owner Replied: Hello Anne,Thank you for the kind words about Kelvin! We're so glad to hear that he turned your stressful day around and made the experience a positive one for both you and your daughter.

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Marlon was excellent. He was courteous, knowledgeable and took the time to understand my concerns and meet my car purchasing needs. No high pressure.Walter reviewed my post car purchasing options without aggressive sales pitches. He was a pleasure to deal with. Matt went over ALL the MB technologies...

Response from the owner Replied: Hello Joe,Thank you so much for your 5-star review! We’re thrilled to hear you had such a great experience with our team at Open Road. We can’t wait to welcome you back!

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What an awesome experience Marlin gave me!! He was very patient and knowledgeable with every vehicle. I’m a very happy new owner of a Mercedes!!

Response from the owner Replied: Hello Salena,Thank you so much for your fantastic review! We’re thrilled to hear you had a five-star experience with our staff and customer service at Open Road. We look forward to serving you again!

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Marlon was the best! We needed a car quickly and he was able to get us one. He was very knowledgeable with the different vehicles!

Response from the owner Replied: Hello Michael,Thank you so much for your fantastic review! We’re thrilled to hear you had a five-star experience with our staff and customer service at Open Road. We look forward to serving you again!

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Emil was very helpful and extremely knowledgeable on all things Mercedes. I would recommend him for your next car purchase experience. Very professional and personable.

Response from the owner Replied: Hello Aliza,Thank you so much for your positive feedback! We’re thrilled to hear that Emil’s expertise and professionalism made such a strong impression. Your recommendation means a lot to us, and we’re glad Emil provided you with a great car-buying experience.

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Jose Franco provided excellent, professional, and prompt service to me as I tested drive 2 vehicles.Answered all my questions concerning my first luxury vehicle. Then called me the very next day to asked if I had additional questions. I will be back to this dealership.

Response from the owner Replied: Hello Alfreda,Thank you so much for your kind review! We’re thrilled to hear that Jose Franco provided you with such excellent, professional, and prompt service during your test drives. It’s great to know he answered all your questions and followed up the next day.

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Great experience! Informative, professional and friendly from service to sales! Christina is the best. She was so helpful in finding a new lease that fit my needs.Highly recommend this dealership!

Response from the owner Replied: Hello Janet,We really appreciate your wonderful review! It’s great to know that our team provided you with such a professional and friendly experience, from service to sales. Christina is a star, and we're happy she was able to find a lease that fit your needs.

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We purchased a new EQB300 in 2023 before the temperature got very cold. I was not informed by the salesperson(s) of the tremendous drop in range that occurs under cold weather conditions even on a full charge. We are now stuck with a vehicle that does not perform as stated due to either the Open...

Response from the owner Replied: Dear Mr. Russo, We appreciate your feedback and regret that the range of your EQB has fallen short of your expectations. And while I regret equally, that your experience with our staff had also fallen short of your expectations, the fact is, that electric vehicles are newer technology and our staff and our customers are learning more each day, about how they perform over time. Like internal combustion engine vehicles, it is not uncommon for the range capabilities of electric cars to vary widely, based on factors such as temperature, driving habits/style and vehicle load. Having been intimately involved with trying to achieve your satisfaction, I feel confident that both Open Road, with the assistance of Mercedes-Benz USA, had extended ourselves in manner consistent with your circumstances. If however, you feel the need to pursue the matter further, we will defend ourselves accordingly. Best Regards, Joe BillottiVice PresidentOpen Road Auto Group

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Shout out to Buddy in service! I purchased my S class from Mercedes of Bridgwater three years ago and was assigned to Buddy. He has helped me with all of my regular maintenance and any issues. He’s always friendly, professional and on point with any issues I may be experiencing. I’m planning on...

Response from the owner Replied: Hello Nicole,Thank you so much for the 5-star review! We're thrilled to hear you had a great experience at Open Road Auto Group. Our team works hard to provide the best service, and we're happy to know we met your expectations.

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I have been going to Open Road of Bridgewater for years to purchase and lease various vehicles, and have always been a happy customer. Unlike most car dealerships, the salespeople actually listen to what’s important to the customer, and don’t aggressively push what’s in stock to close a quick call....

Response from the owner Replied: Hello,Thank you so much for the 5-star review! We're thrilled to hear you had a great experience at Open Road Auto Group. Our team works hard to provide the best service, and we're happy to know we met your expectations.

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Jimmy listened to my needs although they were crazy and we made it happen.Driving home with my children in our new Benz! My family and I felt like valued customers as we walked in the door. Jimmy didn't just try to sell me a vehicle but listened to my concerns about owning a Mercedes and made sure I...

Response from the owner Replied: Hello,Thanks a ton for your awesome review! We're thrilled to hear you had a five-star experience at Open Road Auto Group. Our team works hard to ensure a smooth process, and we're glad it showed. Looking forward to seeing you again!

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Emil Masumov was our salesman , he was outstanding , knowledgeable , Professional and made our vehicle purchase smooth . We look forward to working with him again

Response from the owner Replied: Hello Carol,Thank you so much for taking the time to share your experience! We’re thrilled to hear that Emil Masumov provided outstanding service and made your vehicle purchase smooth. We’ll make sure to pass on your kind words to him.

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Cristina at the location was very kind and heartful and she patiently helped us to get the GLE with the options I wanted.Thanks Cristina!

Response from the owner Replied: Hello,Thank you so much for your kind words and for giving us a five-star review! We’re thrilled to hear that you had a fantastic experience with us at Open Road Auto Group. If there's anything more we can do for you or if you have any feedback, just let us know.

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Jon of Open Road Mercedes of Bridgewater has made the experience of buying a new car fun! He’s easy to talk to and does what he can to make you happy with your purchase. Thank you Jon!

Response from the owner Replied: Hello Katherine,Thank you so much for sharing your experience with Jon at Open Road Mercedes of Bridgewater. We’re delighted to hear that he made the car-buying process fun and enjoyable for you. Your satisfaction is our top priority, and we’re glad Jon was able to make you happy with your purchase.

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An A service took 8 hours. No complimentary car wash was given. Customer service was lacking on Aug 5th 2024.

Response from the owner Replied: Hello,We're sorry to hear that your recent experience didn't meet your expectations, especially with the service time and lack of a complimentary car wash. We strive to provide excellent service, and it’s clear we missed the mark this time. We'll be addressing your concerns with our team to ensure improvements are made. Please give us a call at 908-365-0725. Thank you,Open Road Auto Group

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Jon at Open Road was awesome!! I would recommend him to anyone looking to buy or lease a Mercedes.

Response from the owner Replied: Hello,Thank you so much for your kind words! We're thrilled to hear that you had a five-star experience with us at Open Road Auto Group. Our team is dedicated to providing excellent service, and it's fantastic to know we hit the mark with you. We look forward to serving you again in the future!

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One of the best service centers for your Benz repair/service/parts. We purchased two of our Mercedes Benz here. Sales process was quick and easy. You can negotiate to load up your new car or a smaller price negotiation is also possible.Very happy with service and customer service provided by the...

Response from the owner Replied: Hello,Thank you so much for your kind words! We're thrilled to hear that you had a five-star experience with us at Open Road Auto Group. Our team is dedicated to providing excellent service, and it's fantastic to know we hit the mark with you. We look forward to serving you again in the future!

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Derrick Fox 3rd and Josue F. Franco, Did an exceptional job getting me out of a bad deal Mercedes , getting me into the Mercedes I am in now. They went above and beyond what I expected to make things happen. I would 200% recommend both Derrick Fox 3rd and Josue F Franco to always get me my next...

Response from the owner Replied: Hello,Thank you so much for your kind words! We're thrilled to hear that you had a five-star experience with us at Open Road Auto Group. Our team is dedicated to providing excellent service, and it's fantastic to know we hit the mark with you. We look forward to serving you again in the future!

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I came in to buy a gls63 and was amazed by how reafal had all the knowledge and he made my purchase smooth and easy and got me the best deal possible thank you

Response from the owner Replied: Hello,Thank you so much for your kind words! We're thrilled to hear you had a five-star experience with us at Open Road Auto Group. Our team takes great pride in providing excellent service, and we're glad it showed. We look forward to serving you again in the future!

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Rafael is a professional guy, 5 star service

Response from the owner Replied: Hello,Thank you so much for your kind words! We're thrilled to hear you had a five-star experience with us at Open Road Auto Group. Our team takes great pride in providing excellent service, and we're glad it showed. We look forward to serving you again in the future!

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Thank you to Marlon for helping me pick out my GLE! Marlon was very helpful and listened to all my wants and needs for my perfect pick! I'm happy to be part of the Benz family!

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Bought my new AMG GT 43 from Marlon. What a car. Love it! Marlon was great. He showed me all the items I had to learn. He made the experience easy since I was transitioning from Audi. Thanks Marlon and Derick

Response from the owner Replied: Hello,Thank you so much for your five-star review! We're thrilled to hear you had an excellent experience at Open Road Bridgewater. Your satisfaction is our top priority, and we look forward to serving you again in the future!

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Excellent experience working with Marlon Medford.Everything went beyond my expectations.This is my 10th benz from MB of Bridgewater.Keep up the good work.

Response from the owner Replied: Hello,Thank you so much for your five-star review! We're thrilled to hear you had an excellent experience at Open Road Bridgewater. Your satisfaction is our top priority, and we look forward to serving you again in the future!

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Rafael helps a lot in my 2024 C300 deal. No game no strategy, give the lowest rate and deliver the car nice and clear.

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A big Thank you to Marlon Medford for making this experience wonderful as he was so kind and accommodative to our requirements to make it happen for 3rd car through him. He is an amazing person who went above and beyond to stay late to meet our timings and the high light is that he does not...

Response from the owner Replied: Hello,Thank you so much for your five-star review! We're thrilled to hear you had an excellent experience at Open Road Bridgewater. Your satisfaction is our top priority, and we look forward to serving you again in the future!

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Excellent service, was very happy with the entire process of leasing a new van. Really appreciated the professionalism and the efficiency of the entire team especially Hanna Lee

Response from the owner Replied: Hello Swathi,Thank you so much for your five-star review! We're thrilled to hear you had an excellent experience at Open Road Bridgewater. Your satisfaction is our top priority, and we look forward to serving you again in the future!

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Emil was great! Very helpful!!

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I love buying cars from Mercedes I am a very loyal customer. this most recent experience, my daughter bought a vehicle and she dealt with Marlon Medford. He was absolutely wonderful! He answered everything we asked and made us feel comfortable and excited about her purchase. I love going to Mercedes...

Response from the owner Replied: Hello Carole,Thank you so much for your five-star review! We're thrilled to hear you had an excellent experience at Open Road Bridgewater. Your satisfaction is our top priority, and we look forward to serving you again in the future!

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don’t waste your time going to this location. take the extra time and go to cherry hill. they are racist and bad with communication especially linda and brian in the service department who could not have been any less helpful. horrible. they waited a whole day to let me know my repairs wouldn’t be...

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I recently bought a Benz and frequently go back for free car washes. Marlon and the staff here always make a great effort to always show amazing customer service and appreciation!

Response from the owner Replied: Hello Danielle,Thank you so much for your five-star review! We're thrilled to hear you had an excellent experience at Open Road Bridgewater. Your satisfaction is our top priority, and we look forward to serving you again in the future!

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Got a GLE at Open Road with the great help of Marlon. He knew everything about the car and gave great detail to all my questions

Response from the owner Replied: Hello,Thank you so much for your five-star review! We're thrilled to hear you had an excellent experience at Open Road Bridgewater. Your satisfaction is our top priority, and we look forward to serving you again in the future!

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Mercedes is always an excellent experience. I recently purchased a new car and the whole process was seamless. All thanks to Marlon Medford! He was fantastic from beginning to end. Explained everything from the features within the car, the differences between my old Mercedes and this new one, and...

Response from the owner Replied: Hello Samantha,Thank you so much for your five-star review! We're thrilled to hear you had an excellent experience at Open Road Bridgewater. Your satisfaction is our top priority, and we look forward to serving you again in the future!

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Josue Franco was very patient and helpful in walking through the details and functions of the car. He made sure that all the questions were addressed and it was a no pressure environment. Thank you!!

Response from the owner Replied: Hello Nilesh,Thank you so much for your kind words! We're thrilled to hear that Josue Franco was patient and helpful in explaining all the details and functions of your car. It's great to know that he created a no-pressure environment for you.

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Mercedes-Benz of bridgewater is the best place ever

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Great experience! So nice and easy to work with! So excited for my new car :)

Response from the owner Replied: Hello,Thanks a ton for your awesome review! We're thrilled to hear you had a five-star experience at Open Road Auto Group. Our team works hard to ensure a smooth process, and we're glad it showed. Looking forward to seeing you again!

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We had a great experience with our purchase here. Marlon was friendly and enjoyable to chat with, as well as very knowledgeable and ensured we got a good price. The purchasing process went smoothly, and we were pleased that Marlon followed up with us after the purchase. When we needed another car,...

Response from the owner Replied: Hello,Thank you so much for your kind words! We're thrilled to hear that you had a five-star experience with us at Open Road Auto Group. Our team is dedicated to providing excellent service, and it's fantastic to know we hit the mark with you. We look forward to serving you again in the future!

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Emil was great, very helpful and knowledgeable. Easy process..thank you!

Response from the owner Replied: Hello,Thank you so much for your kind words! We're thrilled to hear that you had a five-star experience with us at Open Road Auto Group. Our team is dedicated to providing excellent service, and it's fantastic to know we hit the mark with you. We look forward to serving you again in the future!

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I had an amazing experience with Emil Masumov at Mercedes Benz of Bridgewater! From the moment I walked in, Emil was incredibly professional, knowledgeable, and attentive to my needs. He made the entire process of purchasing my new Mercedes smooth and enjoyable. His expertise and genuine passion for...

Response from the owner Replied: Hello,Thank you so much for your kind words! We're thrilled to hear you had a five-star experience with us at Open Road Auto Group. Our team takes great pride in providing excellent service, and we're glad it showed. We look forward to serving you again in the future!

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I recently had the pleasure of working with Hanna Lee while test driving the Mercedes EQE, and I can't speak highly enough of her service. From the moment we met, Hanna's professionalism and expertise were evident. She guided me through the test drive seamlessly, addressing all my questions and...

Response from the owner Replied: Hello,Thank you so much for your kind words! We're thrilled to hear you had a five-star experience with us at Open Road Auto Group. Our team takes great pride in providing excellent service, and we're glad it showed. We look forward to serving you again in the future!

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Ahmed was professional and very patient. We test drove 4 different vehicles and finally decided after 3 hours. Ahmed took his time to review everything line by line to make sure we completely understand everything. Thank you Ahmed

Response from the owner Replied: Hello,Thank you so much for your kind words! We're thrilled to hear you had a five-star experience with us at Open Road Auto Group. Our team takes great pride in providing excellent service, and we're glad it showed. We look forward to serving you again in the future!

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Thank you to refael! He did a tremendous job on delivering me my new 2024 e350. He’s easy, quick and efficient to work with. I highly recommend using refael

Response from the owner Replied: Hello,Thank you so much for your kind words! We're thrilled to hear you had a five-star experience with us at Open Road Auto Group. Our team takes great pride in providing excellent service, and we're glad it showed. We look forward to serving you again in the future!

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The absolute best experience I’ve ever had at a dealership. Rafael is the most transparent and genuine sales man I have ever dealt with. Wouldn’t go anywhere else for new car. My new gle450 looks stunning and I am very happy I trusted in Rafael.

Response from the owner Replied: Hello Abigail,Thank you so much for your kind words! We're thrilled to hear you had a five-star experience with us at Open Road Auto Group. Our team takes great pride in providing excellent service, and we're glad it showed. We look forward to serving you again in the future!

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Excellent Service as usual.Special Thank you to Hanna Lee for outstanding service I Bought a C300 last year she was very helpful and professional. I came back today and bought EQE. Thank you again Hanna for your exceptional service...

Response from the owner Replied: Hello,Thank you so much for your fantastic review! We're thrilled to hear you had a five-star experience with our staff and dealership at Open Road Auto Group. Your satisfaction is our top priority, and we look forward to serving you again in the future.

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The Best Car Salesman in the USA that Mercedes Benz has. A pleasure to buy a car working with Emil . I will send everyone interested to Bridgewater MB.. to work with him.

Response from the owner Replied: Hello Tom,Thank you so much for your fantastic review! We're thrilled to hear you had a five-star experience with our staff and dealership at Open Road Auto Group. Your satisfaction is our top priority, and we look forward to serving you again in the future.

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Purchased a vehicle here with Emil! He is a very amazing man and goes out of his way to make sure you have a great experience buying a car. I am very happy with the deal and very happy with all the information that he explained. Check them out, they are GREAT!

Response from the owner Replied: Hello Adrian,Thank you so much for your fantastic review! We're thrilled to hear you had a five-star experience with our staff and dealership at Open Road Auto Group. Your satisfaction is our top priority, and we look forward to serving you again in the future.

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Excellent service very satisfied.

Response from the owner Replied: Hello Peter,Thank you so much for your fantastic review! We're thrilled to hear you had a five-star experience with our staff and dealership at Open Road Auto Group. Your satisfaction is our top priority, and we look forward to serving you again in the future.

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Response from the owner Replied: Hello,Thank you so much for your five-star review! We're thrilled to hear that you had an excellent experience at Open Road Auto Group. Your feedback means a lot to us, and we look forward to serving you again soon!

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Back again for my 4th MB lease vehicle. First time dealing with Josue Franco and he was a delight to work with. Made the whole process easy peasy from start to finish. The whole MB team at Bridgewater is the best and why my husband and I keep coming back!!!

Response from the owner Replied: Hello Vera,Thank you for your loyalty and for sharing your experience! We're thrilled to hear that Josue Franco made the process smooth and enjoyable for your 4th MB lease vehicle. It's wonderful to know that our team at Bridgewater keeps you and your husband coming back. We appreciate your continued trust and look forward to serving you again in the future!

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Emil is beyond awesome! Patience should be his first name. lolThank you so much Emil! I will forever be grateful to you!😊

Response from the owner Replied: Hello,Thank you so much for your kind words! We're thrilled to hear that you had a five-star experience with us at Open Road Auto Group. Our team takes great pride in providing excellent service, and we're glad it showed. We look forward to serving you again in the future!

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Excellent Customer Service from Michelle Williams. She went above and beyond to ensure that Im comfortable and to date she is a great support.

Response from the owner Replied: Hello,Thank you so much for your kind words! We're thrilled to hear about your positive experience with Michelle. She truly is a gem, and we're lucky to have her on our team. We'll make sure she gets the recognition she deserves.

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He is the best!

Response from the owner Replied: Hello,Thank you so much for your fantastic review! We're thrilled to hear you had a five-star experience with us at Open Road Auto Group. We appreciate your kind words and look forward to serving you again in the future!

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Jon Green is an amazing sales person. He answered all my questions, helped me select the right car and went above and beyond to make may daughter comfortable with her purchase!

Response from the owner Replied: Hello Anika,We truly appreciate your glowing review! It's wonderful to know you had a five-star experience at Open Road Auto Group. Thank you for choosing us, and we can't wait to see you again soon!

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Good experience! Fast and easy process.Jon Green, Sales Consultant was very professional and provided an excellent service from start to finish.

Response from the owner Replied: Hello Angel,Thank you so much for your fantastic review! We're thrilled to hear you had a five-star experience with us at Open Road Auto Group.

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Jimmy is the best. Great customer service.

Response from the owner Replied: Hello Leonardo,Thank you so much for the five-star review! We're thrilled to hear that you had a great experience at Open Road Auto Group. We appreciate your support and look forward to serving you again in the future!

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Came to Bridgewater with a very specific car and build in mind and had the pleasure of working with Josue to find my dream car! He was able to find me the exact build that I was looking for, even if it meant ordering it from out of state. I am VERY particular and unwilling to settle on anything so I...

Response from the owner Replied: Hello,Thank you so much for your fantastic review! We're thrilled to hear that Josue provided you with exceptional service at Bridgewater. Finding your dream car with very specific requirements can be a challenge, but we're delighted that Josue went above and beyond to meet your expectations, even sourcing your exact build from out of state.

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Working with Marlon and Mike was an amazing experience!! I would highly recommend them to anyone looking for a Mercedes. Marlon is extremely knowledgeable about the cars and makes it a fun experience.

Response from the owner Replied: Hello Sugata,Thank you so much for your wonderful review! We're thrilled to hear that your experience working with Marlon and Mike at our Mercedes dealership was amazing. Marlon's extensive knowledge about the cars and his ability to make the experience enjoyable are qualities we pride ourselves on.

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Emil demonstrated highest standard of professionalism, expertise and customer care in helping me find the best car in the dealership. Most importantly he is a trustworthy partner in your car purchase process.

Response from the owner Replied: Hello,Thank you so much for your five-star review! We're thrilled to hear you had a great experience at Open Road Auto Group. Our team works hard to ensure every customer receives top-notch service. Your feedback means a lot to us.

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Michelle Williams gave me white glove treatment ; showing me several cars and allowing me to make a choice that made sense for me. Derrick Fox was just as accommodating. You have a customer for life. Thank you for your professionalism.

Response from the owner Replied: Hello Carey,Thank you for your glowing review of your experience at Open Road Auto Group! We are thrilled that you had a five-star experience with us. Providing exceptional service to our customers is our top priority, and we're delighted that we could meet your expectations.

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I shopped at other Mercedes, BMW and Land Rover dealerships before coming to OpenRoad. Hanna and Emil outshine any other salesperson I have met in my last 25 years of car shopping. They are truly the most professional, attentive, and knowledgeable salespersons I've met. I will definitely...

Response from the owner Replied: Hello,Thank you so much for your glowing review! We're thrilled that Hanna and Emil provided such exceptional service during your car shopping experience at OpenRoad. They are indeed dedicated professionals who strive to make every customer's experience memorable and enjoyable. Your recommendation means a lot to us, and we look forward to welcoming your friends and family to our dealership as well.

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Contacted the dealership to purchased a 2017 Mercedes C300 cabriolet that was advertised and sold as Certified Pre Owned. When I showed up for an appointment for the next day, the salesman (who was very nice) didn't seem to know the vehicle and then acted surprised when I said it was CPO but said it...

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Emil was amazing! I made a phone call to inquire about a car and ended up buying it because of his knowledge, ability to make a great deal and attention to detail. It was the easiest experience. He took so much time explaining the car and offering help even after I bought the car. I’m so happy...

Response from the owner Replied: Hello Rylie,Thank you so much for your wonderful feedback! We're thrilled to hear that Emil provided such exceptional service and made your car buying experience effortless. Your satisfaction is our priority, and we're here to assist you every step of the way.

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Response from the owner Replied: Hello Douglas,Thank you so much for the five-star review! We're thrilled to hear you had a great experience at Open Road Bridgewater!

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My dad has been buying cars here, Marlon is great!! Thanks Marlon for my first car!!

Response from the owner Replied: Hello Andrea,Thank you for your review! We're delighted that Marlon has provided excellent service to your dad over the years and that you've had a great experience purchasing your first car with us.

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Not good

Response from the owner Replied: Hi there, we’re sorry to hear about your experience at Mercedes Benz of Bridgewater. We strive for excellence in customer service and it’s disappointing to hear that we fell short of your expectations. Please contact us directly at 908-365-0725 so we can discuss your concerns and work to make things right.

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Emil was such a helpful and resourceful salesperson!! I had came in one night and worked with Josue, came in the next morning to see the car again (Josue unfortunately wasn't in) but it was a seamless process between the two sales people. Emil reviewed all of the features again, talked through the...

Response from the owner Replied: Hi there! Thank you so much for sharing your wonderful experience with Emil and Josue. We're thrilled to hear that they provided such helpful and seamless service during your car buying process. It's great to know that Emil reviewed all the features and ensured you were comfortable with your new car.

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Contacted the dealership to purchased a 2017 Mercedes C300 cabriolet that was advertised and sold as Certified Pre Owned. When I showed up for an appointment for the next day, the salesman (who was very nice) didn't seem to know the vehicle and then acted surprised when I said it was CPO but said it...

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Contacted the dealership to purchased a 2017 Mercedes C300 cabriolet that was advertised and sold as Certified Pre Owned. When I showed up for an appointment for the next day, the salesman (who was very nice) didn't seem to know the vehicle and then acted surprised when I said it was CPO but said it...

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Contacted the dealership to purchased a 2017 Mercedes C300 cabriolet that was advertised and sold as Certified Pre Owned. When I showed up for an appointment for the next day, the salesman (who was very nice) didn't seem to know the vehicle and then acted surprised when I said it was CPO but said it...

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I worked with Josue Franco on a test drive of the Mercedes C-Class sedan at Open Road Bridgewater, and he was professional from start to finish. He showed me a number of key features of the vehicle, and took me to the dealership’s warehouse to look at other colors and configurations.Throughout the...

Response from the owner Replied: Hello,Thank you so much for your fantastic review! We're thrilled to hear you had a five-star experience at Open Road Auto Group. Our team is dedicated to providing great service, and it's wonderful to know we hit the mark for you. We look forward to serving you again in the future!

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Response from the owner Replied: Hello Michele,Thank you for the five star rating! We are glad to know our team was able to deliver you a five star experience.

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Joseu Franco was my sales consultant and was excellent. Did a wonderful job explaining and providing me with all the information i needed ro purchase the vehicle. He was outstanding.

Response from the owner Replied: Hello Jared,Thank you so much for your fantastic review! We're thrilled to hear you had a five-star experience at Open Road Auto Group. Our team is dedicated to providing great service, and it's wonderful to know we hit the mark for you. We look forward to serving you again in the future!

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Emil was exceptional with helping me purchase my mercedes.

Response from the owner Replied: Hello Gio,Thank you so much for your fantastic review! We're thrilled to hear you had a five-star experience at Open Road Auto Group. Our team is dedicated to providing great service, and it's wonderful to know we hit the mark for you. We look forward to serving you again in the future!

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My husband and I had such a great experience buying our first Mercedes. Everyone at the dealership was friendly and helpful, especially Marlon Medford! Marlon walked us through the whole process, from the test drive to the paperwork. He made the whole car buying experience super easy! We’re so...

Response from the owner Replied: Hello Katrina,Thank you for sharing your experience! We’re delighted to know you had a great time at Open Road Auto Group. We appreciate your support and look forward to seeing you again!

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I bought my first Mercedes recently. I’m extremely happy to date with the vehicle as well as the entire buying process. The dealership was comfortable and the employees were engaged but were not pushy. I would especially recommend Cristina Calderon, who made the buying process smooth and easy. She...

Response from the owner Replied: Hello John,Thank you for the wonderful 5-star review! We're so happy to know you had an excellent experience at Open Road Auto Group. Your satisfaction is our top priority. Looking forward to serving you again!

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working with Marlon was awesome. he spent time helping setting up our new car! he was very patient and helpful.

Response from the owner Replied: Hello,Thanks so much for your kind review. We're delighted to hear that working with Marlon was such a positive experience.

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Marlon was amazing when we came to return our car. He explained everything in simple way making the process smooth. Excellent client servicing!

Response from the owner Replied: Hello,Thank you for the wonderful 5-star review! We're so happy to know you had an excellent experience at Open Road Auto Group. Your satisfaction is our top priority. Looking forward to serving you again!

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Josue is a great guy and amazing sales person. Hope to get here next week to buy the car. Amazing store and lots of cars to choose from.

Response from the owner Replied: Hello,Thanks so much for your fantastic review. We're thrilled to hear that Josue made such a great impression on you. We can't wait to welcome you back next week and help you find the perfect car. Thanks again!

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We are absolutely thrilled to share our exceptional experience with Michelle Williams at Open Road Mercedes! This is our second time leasing a GL350, and we couldn't be happier with both the vehicle and the outstanding service we've received.From the moment we walked into the dealership, Michelle...

Response from the owner Replied: Hello,Thank you for the wonderful 5-star review! We're so happy to know you had an excellent experience at Open Road Auto Group. Your satisfaction is our top priority. Looking forward to serving you again!

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Hannah ( salesperson ) is very professional , curteous and informative . Her friendly and customer oriented nature is an icing on the cake . I was just shopping around but ended up buying the car i went to look at . She is definitely a keeperKashif ( finance ) is a great guy , very professional and...

Response from the owner Replied: Hello Aamer,Thank you for the wonderful 5-star review! We're so happy to know you had an excellent experience at Open Road Auto Group. Your satisfaction is our top priority. Looking forward to serving you again!

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Came in to see few cars and ended up deciding on the one we loved. Overall the experience was great and Josue was of great help in helping us understand the car and the features. Definitely recommend this dealership.

Response from the owner Replied: Hello,Thank you for your wonderful review! We're delighted to hear that our staff at Open Road Auto Group were friendly and helpful. We strive to provide excellent customer service, and it’s great to know we met your expectations.

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I BUY 2 CARS FROM CRISTINA C ! EVERYTHING WAS GREAT !

Response from the owner Replied: Hello,Thank you for the wonderful 5-star review! We're so happy to know you had an excellent experience at Open Road Auto Group. Your satisfaction is our top priority. Looking forward to serving you again!

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I completed my 1st purchase with Emil in the Bridgewater Mercedes-Benz. The process with him was so efficient and seamless. Hands down this was my best car buying experience.

Response from the owner Replied: Hello,Thank you for the wonderful 5-star review! We're so happy to know you had an excellent experience at Open Road Auto Group. Your satisfaction is our top priority. Looking forward to serving you again!

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Yesterday, we completed our second purchase with Emil at Bridgewater Mercedes, and once again, the experience was exceptional. Emil made the lease return process for our 2020 GLC seamless and straightforward, ensuring everything was handled with ease. He then secured an incredible deal for us on a...

Response from the owner Replied: Hello,Thank you for sharing your fantastic experience with Emil at Bridgewater Mercedes. We're thrilled to hear that your second purchase went smoothly and you got a great deal on your new 2024 GLC. Emil's dedication and professionalism are truly remarkable.

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My recent purchase with open road bridgewater was an amazing experience. Hanna lee was very helpful throughout the purchase and she is very knowledgeable with process as well as with the car technology. Purchase deal ended with win-win for all. I strongly recommend open road bridgewater and Hanna lee.

Response from the owner Replied: Hello,Thank you for your high recommendation! We’re thrilled to have exceeded your expectations at Open Road Auto Group. It’s always our aim to provide top-notch service, and we’re glad to hear we did just that.

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I recently purchased a car from Hanna Lee, and I couldn't be happier with the entire experience. From the moment I walked onto the lot, I was greeted warmly by their knowledgeable staff. They took the time to understand my needs and preferences, and they didn't try to upsell me on anything I didn't...

Response from the owner Replied: Hello,Thank you so much for your kind words! We're thrilled to hear you had a five-star experience at Open Road Auto Group. Providing great service is our top priority, and we're glad it showed. Looking forward to serving you again!

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I cannot give enough positive feedback in regards to Arsen's professionalism. He was amazing! Thank you for all your help!

Response from the owner Replied: Hello,Thank you for your high recommendation! We’re thrilled to have exceeded your expectations at Open Road Auto Group. It’s always our aim to provide top-notch service, and we’re glad to hear we did just that.

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Had an amazing Experience! Arsen helped us and answered all our questions.. He is very knowledgeable and made the process easy. Thank you again!!!

Response from the owner Replied: Hello,Thank you for your high recommendation! We’re thrilled to have exceeded your expectations at Open Road Auto Group. It’s always our aim to provide top-notch service, and we’re glad to hear we did just that.

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Cristina was awesome to work with. She was so kind and made the process a breeze.

Response from the owner Replied: Hello,Thank you so much for your kind words! We're thrilled to hear you had a five-star experience at Open Road Auto Group. Providing great service is our top priority, and we're glad it showed. Looking forward to serving you again!

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Amazing experience working with Arsen. I love how easy the process was and I love my new car!

Response from the owner Replied: Hello,Thank you for your high recommendation! We’re thrilled to have exceeded your expectations at Open Road Auto Group. It’s always our aim to provide top-notch service, and we’re glad to hear we did just that.

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Best customer service with Hanna and her team. Great car buying experience.

Response from the owner Replied: Hello Lisa,Thank you so much for your kind words! We're thrilled to hear you had a five-star experience at Open Road Auto Group. Providing great service is our top priority, and we're glad it showed. Looking forward to serving you again!

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I recently had an exceptional experience at Mercedes Benz Open Road Bridgewater, thanks to Josue. From the moment we walked in, he made us feel welcomed. His professionalism, knowledge, and genuine enthusiasm for helping us find the perfect vehicle were truly impressive. Josue and his manager Mike...

Response from the owner Replied: Hello Taylor,Thanks so much for your five-star review! We're thrilled to hear you had a fantastic experience at Open Road Auto Group. Your support means the world to us, and we can't wait to see you again soon!

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Hanna, Mike, Isaac and the entire open road team are amazing! Thank you for helping us secure our Son’s first Mercedes Benz!!!

Response from the owner Replied: Hello Ken,Thanks so much for your five-star review! We're thrilled to hear you had a fantastic experience at Open Road Auto Group. Your support means the world to us, and we can't wait to see you again soon!

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Great experience with Hanna Lee. Strongly recommended!

Response from the owner Replied: Hello,Thank you so much for your kind words! We're thrilled to hear you had a five-star experience at Open Road Auto Group. Providing great service is our top priority, and we're glad it showed. Looking forward to serving you again!

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I was assisted by Emil throughout the entire car-buying process. He made everything easy and helped me find the car I wanted. Emil is a great guy, and I would highly recommend anyone visiting this location to seek him out.

Response from the owner Replied: Hello,Thanks so much for your five-star review! We're thrilled to hear you had a fantastic experience at Open Road Auto Group. Your support means the world to us, and we can't wait to see you again soon!

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I had a wonderful experience! Cristina Calderon was extremely helpful and provided an awesome customer service!

Response from the owner Replied: Hello Megan,Thank you for your fantastic review! We're thrilled to hear that you had a five-star experience at Open Road Auto Group. Providing top-notch service is our priority, and we're glad we could exceed your expectations.

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Working with Marlon was absolutely a delightful experience.

Response from the owner Replied: Hello,Thank you for your lovely review. We're so glad to hear that working with Marlon was a delightful experience. Your satisfaction is our priority, and we look forward to serving you again!

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By far the best car buying experience....My salesperson Emil Masumov was super helpful and knowledgeable......

Response from the owner Replied: Hello Allinda,Thank you so much for your fantastic review! We're thrilled to hear you had a five-star experience at Open Road Auto Group. Our team is dedicated to providing great service, and it's wonderful to know we hit the mark for you. We look forward to serving you again in the future!

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Worked with Marlon, Kash and Josue on the purchase of my new Mercedes-Benz. Highly recommend contacting them if you are in the market. Treat you like a friend not just a customer

Response from the owner Replied: Hello Anthony,Thank you for sharing your five-star experience with us! We're so glad to hear that our team at Open Road Auto Group provided you with excellent service. Your satisfaction is our top priority, and we can't wait to assist you again soon.

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Amazing experience and helped tremendously with all the nuances of auto buying. Miraculously found an alottment for a custom build. Super happy customer.

Response from the owner Replied: Hello,Thank you so much for your fantastic review! We're thrilled to hear you had a five-star experience at Open Road Auto Group. Our team is dedicated to providing great service, and it's wonderful to know we hit the mark for you. We look forward to serving you again in the future!

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Josue was really great today helping us with the test drive. He was really patient, super knowledgeable and answered all our queries.We had an amazing experience at the dealership and highly recommend it to everyone.

Response from the owner Replied: Hello,Thank you so much for your fantastic review! We're thrilled to hear you had a five-star experience with us at Open Road Auto Group.

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Big shout out to Marlon Medford. Friendly and awesome salesman. He made this purchase experience quick and easy. I was in and out of the dealership in no time. He explained and demonstrated all the features in the new car. Sync the devices with the car and made sure everything was working correctly...

Response from the owner Replied: Hello Marcia,Wow, thanks so much for the five-star love! We're thrilled you had a great experience with us at Open Road. Your support means the world to us.

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Emil is the best! I left with the feeling “I want to buy a Mercedes AND I want to buy it from Emil”. He is super knowledgeable and patient with questions. Above all, Emil is honest and gave me the pros and cons of each model. I ended up with the perfect car. Go to Mercedes Bridgewater and ask...

Response from the owner Replied: Hello Jeffrey,Thank you so much for your fantastic review! We're thrilled to hear you had a five-star experience with us at Open Road Auto Group.

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Hanna Lee , our sales consultant and staff were very helpful and knowledgeable. A great experience.

Response from the owner Replied: Hello Melvin,Thank you so much for the five-star review! We're thrilled to hear that you had an exceptional experience at Open Road Auto Group. Your satisfaction means the world to us!

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Response from the owner Replied: Hello,Thank you so much for the five-star review! We're thrilled to hear that you had an exceptional experience at Open Road Auto Group. Your satisfaction means the world to us.

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