Google Review
- January 29, 2020
Buen lugar para buscar tu carro y muy amables.
Google Review
- January 28, 2020
Google Review
- January 28, 2020
Google Review
- January 24, 2020
They are always nice and welcoming. Service staff very prompt and polite. I get in and out, and when I have to be dropped the shuttle service is great. Nice friendly driver,and pick up is quick and easy.
DealerRater Review
- January 21, 2020
Super excellent service. Zack is the best! Always has a smile for every customer that walks into the the Dealer Department. Very profesional. Happy customer :)
Google Review
- January 20, 2020
Google Review
- January 18, 2020
DealerRater Review
- January 18, 2020
Service was great! Was in and out in a little less than the time I was told it would take. No issues at all, be back again.
Facebook Review
- January 17, 2020
Good service and helpful people
DealerRater Review
- January 16, 2020
Nick is extremely professional and proficient at his job. Thank you for the amazing experience. I will be sure to come back for my next service as well as recommend Nick to friends, family and colleagues
Google Review
- January 14, 2020
Nick was very helpful and knowledgeable. Overall decent experience.
Yelp Review
- January 11, 2020
Zack sheets is the absolute best!! He helped me with my car and made it so easy and explained everything to me so i could understand! If you need help with anything zack is the guy to go to! Give him a raise!!!
DealerRater Review
- January 09, 2020
Good and on time. Requiring a person to fill this portion out should be eliminated. Good and on time. Requiring a person to fill this portion out should be eliminated. Good and on time. Requiring a person to fill this portion out should be eliminated. Good and on time. Requiring a person to fill...
CarGurus Review
- January 09, 2020
While I didn't go to the dealership (yet), they called me and wanted to help me find the best car for me. They were friendly and professional and I have a...
Google Review
- January 08, 2020
Great experience with the professional and personable Salesperson and Finance Manager. Saw what I wanted online, they took me for a test drive, and a couple hours later I was driving off with my dream car! Thank you!
Google Review
- January 07, 2020
DealerRater Review
- January 04, 2020
Always get great customer service at my local Dodge dealership. I would definitely recommend them to friends and family. Looking forward to my new Dodge Ram in 2023.
Google Review
- January 03, 2020
Cars.com Review
- January 01, 2020
Great, sincere and honest service by Phillip Royce Even though it was the busy part of the end of the year, Phillip and the rest of the staff accommodated this transaction in a pleasant and professional manner. Thank you all for the new car
Google Review
- December 31, 2019
DealerRater Review
- December 31, 2019
Great dealership, easy-going people and best of all I felt no pressure. Was happy with my purchase and felt I got a Good deal. Thank you
Google Review
- December 30, 2019
Google Review
- December 30, 2019
Google Review
- December 30, 2019
CarGurus Review
- December 26, 2019
I emailed a few questions about this vehicle and the people that worked there responded very promptly. I'm not ready to buy just yet but when I am I will...
Google Review
- December 20, 2019
DealerRater Review
- December 20, 2019
Rick and the Finance guy David Henderson were really enjoyable to work with. They gave us great comparative information in a non-biased way. From price comparisons to the many extended warranties and their benefits without pushing us to a conclusion until we understood the product and the Value of...
Google Review
- December 19, 2019
Cars.com Review
- December 19, 2019
IOur best service appointment ever! Nick was the best ! We only waited for forty minutes to have our service completed.They recommended new window wiper bladeswhuch we needed!
Facebook Review
- December 18, 2019
Love the friendly and helpful people!
Google Review
- December 18, 2019
Always bring my car for service here. Havent had a problem yet. Frienly staff and remodeled facility.
Google Review
- December 17, 2019
Google Review
- December 16, 2019
Cars.com Review
- December 15, 2019
Previous service writers have messed up badly. This guy did not. He will get back to me on getting my truck apliques fixed.
Google Review
- December 14, 2019
Google Review
- December 12, 2019
Google Review
- December 11, 2019
Zach in service department is amazing and super attentive!
Google Review
- December 11, 2019
Nick (service advisor) was awsome.
Facebook Review
- December 10, 2019
Always friendly and helpful. The wait was shorter than I expected and the rep was thorough making sure there was nothing else I wanted done or needed to be looked at other than what I originally scheduled the service for a few weeks earlier.
Google Review
- December 06, 2019
Google Review
- December 06, 2019
Google Review
- December 06, 2019
We actually had an issue immediately post service and the Jeep had to be towed back, Louis dealt with this promptly and courteously which made all the difference to an otherwise very frustrating situation. Thank you Louis, see you next service.
Cars.com Review
- December 05, 2019
Lithia always goes out if their way to make my experience great. Been a customer since 2007 and will continue to send anyone and everyone I know there...
DealerRater Review
- December 04, 2019
From the start to easy on scheduling easy to drop off easy to pick up with friendly people at the front desk great experience. My truck was clean and paperwork was correct
Google Review
- November 30, 2019
I was treated professional with respect and attention to detail. My wait was within the expected time.
Google Review
- November 30, 2019
It sure takes a long time to buy a new one.
Google Review
- November 29, 2019
My experience went well. Dropped the car off in the morning and picked it up the next morning. Renaud was very friendly and helpful. Thanks.
Cars.com Review
- November 29, 2019
Fantastic service. Zack is the service advisor that I work with. Zack takes care of my needs, great guy.
Google Review
- November 28, 2019
Great overall buying experience. Rick was great throughout the process. I would highly recommend if your in need of a vehicle to reach out to him.
Google Review
- November 26, 2019
I purchased my vehicle here and have been very pleased with it for the last 6 years. This is my go to place to get it serviced. Nick S. in the service department is wonderful to work with. He's responsive and gets right back to me if I have to leave a message. The service is always done efficiently...
Google Review
- November 25, 2019
Google Review
- November 25, 2019
The crew at Lithia is awesome. Josh and team took care of me. I highly recommend them.
Google Review
- November 21, 2019
Google Review
- November 20, 2019
Great service on time and pleasant dealing with the service associate
DealerRater Review
- November 19, 2019
Speedy thorough service. Nick kept in communication letting me know parts were available to fix door locks. Much better experience than previous where there was no communication and truck wasn't fixed after being there all day with no communication.
Google Review
- November 18, 2019
Got excellent help buying my beautiful 2005 Chrysler 300 Touring Sedan! Gorgeous!!
Yelp Review
- November 18, 2019
Nick the service advisor reached out to me via text when my employee dropped off the truck for warranty work. He stayed in contact the whole time and even told me they could complete the work same day. This was really important given its a work truck and the drop off was a Saturday.I really...
Google Review
- November 15, 2019
Facebook Review
- November 12, 2019
Very friendly and fair priced..
Google Review
- November 11, 2019
DealerRater Review
- November 11, 2019
The service department is quick to get back with an appointment. Im in and out quickly when I drop off my car. They keep me up to date on what repairs are needed and give me a time frame to let me know when it will be done.
Google Review
- November 10, 2019
Google Review
- November 07, 2019
Cars.com Review
- November 07, 2019
I was in and out of the dealership in under 2 hours! Love my car, love the deal. Great service from Colby in sales and David in finance. Thank you all!
Google Review
- November 02, 2019
Google Review
- October 30, 2019
Google Review
- October 29, 2019
Ive been a Litha Dodge client for thirteen yrs.These folks are great and make things happen!Thank you all for your outstanding customer service.Ron Bettinelli
Cars.com Review
- October 28, 2019
Sales manager Steve was friendly and helpful in the situation and Zach was very responsive in terms of following up. Overall the repair service experience was good!
Cars.com Review
- October 25, 2019
most people are friendly as some need to learn to smile. the tone of the dealership could be increased because its a dealership people are coming to buy carsssss not sit in silence. service is quick though.
Google Review
- October 23, 2019
Cars.com Review
- October 23, 2019
The service experience was very much improved over the last time i was there. More efficient and better check in/ check out experience.
DealerRater Review
- October 22, 2019
Friendly costumer service. I was in and out in no time. Waiting room was clean and. Comfortable. There was coffee and tea while I waited.
Edmunds.com - Service Review
- October 22, 2019
Zachary was very friendly and made sure I was in the loop at all times.
Edmunds.com - Service Review
- October 20, 2019
Friendly, on time, no extra charges, additional info about vehicle.
Edmunds.com - Service Review
- October 18, 2019
Nick was super friendly and made sure my car was done in a timely manner. Would definitely work with Nick again.
Google Review
- October 18, 2019
Service was quick and fast. Santa Rosa Dodge seems very professional
Yelp Review
- October 17, 2019
I bought a Jeep from CARMAX and within three payments the engine completely broke down. Because the repairs were covered under my Power Train I had my Jeep towed to Lithia where I have been helped by Renaud Hart. He assisted me in having to replace the entire engine with zero hassle and with...
Google Review
- October 17, 2019
Edmunds.com - Service Review
- October 15, 2019
Made appointment online, got in quick and the service was done fast and returned on time! Zack did a great job and took care of everything!!!!
Edmunds.com - Service Review
- October 14, 2019
I appreciated getting an appointment quickly. They serviced my car in an appropriate amount of time.
Cars.com Review
- October 14, 2019
Great customer service! Friendly, efficient and promised time of repair done on time. Thank you! Melissa Fogal
Google Review
- October 12, 2019
Love it we just purchased our second 2019 Dodge Challenger Hemi but we got the snow cat to be opposite over Black Knight special that we purchased in July
Cars.com Review
- October 11, 2019
Really enjoy the service and the quality of the servic rep
Cars.com Review
- October 06, 2019
Staff was very friendly. The new waiting room is much larger than before.
Google Review
- October 05, 2019
Great service Nick! Thank you
DealerRater Review
- October 04, 2019
From the minute I called & spoke to Laura at the dealership to discuss what happened to my Jeep Grand Cherokee it was a great experience. Nick, my service advisor was amazing, calling & keeping me informed about what was happening with my Jeep. Thank you for everything, Im back to enjoying my jeep!
Edmunds.com - Service Review
- October 04, 2019
Nick was amazing and kept my informed throughout the time my Jeep was there. Very happy with him and the service I received!
DealerRater Review
- September 29, 2019
My wife and I were very impressed with the friendly helpful service we received at your dealership,We were able to complete the sales and financing in a single visit. It was a pleasurable experience. Rick Epting was very helpful and we will see him again for future purchases. Steve and Kathlyn...
Google Review
- September 28, 2019
Great service Nick! Thank you
Google Review
- September 28, 2019
Truly pleased with the gentleman in the parts department.He helped me figure out the location of my cooling fan switch relay even took the trouble to come out from behind the counter to show me exactly where it's located. He helped me end a lot of frustration.
DealerRater Review
- September 28, 2019
I'm confident with my team's experience and knowledge. Their attitude is professional and friendly. And they have really good coffee, always available. Thank you.
Cars.com Review
- September 28, 2019
excellent and was able to use a coupon to save money on oil change - received in mail by Lithia.
Google Review
- September 26, 2019
Timely service
Google Review
- September 23, 2019
Google Review
- September 21, 2019
Google Review
- September 18, 2019
Nick is the man! Perfect service and on time.
Cars.com Review
- September 17, 2019
I knew I had a leaky rear wheel seal when I came in for my oil change so I was interested to see if they would report it when they looked at my brake lining. They didn't. It is not on the 10 point checklist but they were not very observant to miss a clear damp witness mark. A truck with 140K miles...
Google Review
- September 13, 2019
DealerRater Review
- September 12, 2019
The service was very good. Our advisor was Nick, he was very nice and did a very professional job. We would recommend this dealership to everyone.
Google Review
- September 09, 2019
Google Review
- September 09, 2019
Positive place, helpful sales team, great service from Phillip, and Sam in finance, while searching for a solid car, to purchase.
Google Review
- September 07, 2019
DealerRater Review
- September 07, 2019
The area was clean the employees were attentive the wait time wasnt bad at all and they seemed pretty busy. Zack helped me and was great.
Facebook Review
- September 05, 2019
Colby was a great sales associate and Sam was helpful in finance. Thanks guys :) Keep up the good work
Google Review
- September 04, 2019
Facebook Review
- September 01, 2019
I had the pleasure of working with Emmett when I bought the Kia Forte I had been keeping my eyes on through the website. He got me the price I wanted and I didn't need to haggle (which kind of took the fun out of car shopping ). The finance manager (Sam) was also easy to work with. I would...
Facebook Review
- September 01, 2019
I had the pleasure of working with Emmett when I bought the Kia Forte I had been keeping my eyes on through the website. He got me the price I wanted and I didn't need to haggle (which kind of took the fun out of car shopping ). The finance manager (Samuel) was also easy to work with. I would...
DealerRater Review
- August 30, 2019
My husband and I went to Lithia to buy a 2019 Jeep Rubicon. I had done research on specific vehicles and found a great selection at Lithia. The one we wanted was available, and the test drive sealed the deal. Our sales rep - Colby - was great! He was knowledgeable, smart and fun, and he made it a...
Cars.com Review
- August 26, 2019
Thank you very much Zach for being so attentive and answering all my questions
Google Review
- August 22, 2019
AS always, Rick Epting took care of us. VERY HAPPY to be in the NEW Rubicon JT. I have my Jeep and my truck all in one.
Facebook Review
- August 22, 2019
Very nice and friendly great customer service.
Google Review
- August 21, 2019
Google Review
- August 15, 2019
I went in knowing exactly the car I wanted and was able to get it. The team that helped me was professional and courteous and that was very important to me. The sales person, Nicholas Cuevas, really worked to get me a deal I could live with (I left once not expecting to go back and then returned)....
Google Review
- August 14, 2019
Sales people didn't swarm on you I was able to roam around free until I was ready to ask questions about the vehicles I had in mind.Salesman Coby Hill is a great salesman and knowledgeable about the vehicles being sold.B
DealerRater Review
- August 13, 2019
The service was great, I was in and out of there in no time. Definitely would recommend coming to this dealership. Employees are nice and courteous.
Google Review
- August 13, 2019
Google Review
- August 13, 2019
Expensive but quality work and good service.
Google Review
- August 12, 2019
The gentlemen who checked me in and took care of me was ABSOLUTELY OUTSTANDING!!!!!!!! Excellent customer service.
Google Review
- August 12, 2019
Cars.com Review
- August 09, 2019
I took my car in for an oil change and to have it looked over before my husband and I move across the country. I had several questions about some future repairs and budget (we are a young military family), and Nick S. in the service department went a move and beyond to help me. I really appreciate...
Facebook Review
- August 08, 2019
I had a great experience purchasing my car and bringing it in for service. Everyone is helpful and courteous.
CarGurus Review
- August 07, 2019
Nico was our salesman. He was upfront, honest and strait forward. No games, haggling and we got the car we wanted and dollar value for our trade in. We were...
Cars.com Review
- August 07, 2019
Helpful employees(Nick in service specifically) quick service, knowledgeable, gave me options, provided me shuttle service both ways and hot chocolate. Ill be going back.
DealerRater Review
- August 05, 2019
Great customer service from the Service Department and Shuttle. Especially Zachary Hall, who is always very helpful and informative when it comes to my vehicle.
Google Review
- August 02, 2019
I had dealt with Autoworld prior to my experience here. Nick S. in service is amazing. He should be in management. Thanks for taking care of me buddy!!
Cars.com Review
- August 01, 2019
I was very pleased how efficient I was attended to and how fast my vehicle was attended to.
Google Review
- August 01, 2019
Google Review
- July 28, 2019
I've been a Jeep owner for over 3 years now and this place has really stepped up their game. Pretty amazing service with personal updates the entire time via text. Shuttle was easy and efficient. Shout-out to Nick, you a G
Google Review
- July 26, 2019
Great overall experience. Colby was zero pressure and let us figure out what we truly wanted. Super fun Jeep by the way....
Cars.com Review
- July 26, 2019
I've been going to lithia for a while now. The customer service in the service center is excellent. The staff is always friendly. I've had Zack help me the last few times and he seems like hes goes out of his way to help, even checking in a few days after to ensure everything is running good. I...
Cars.com Review
- July 26, 2019
Nice, friendly staff, clean facility. Service took a little too long.
Cars.com Review
- July 25, 2019
Zach Sweet is always friendly and efficient. Gives a reasonable time when the service will be done. He explains whats needed even a recall I was unaware of.
DealerRater Review
- July 23, 2019
My daughter and I came in "just to look". We ended up trading our car in for a new jeep because we found THE ONE we really wanted!!! Tony Vangeli (AKA Uncle Tony) helped us out. He made it a painless experience. Thank you so much!
DealerRater Review
- July 23, 2019
Rick Epting has been awesome from the last few Cars Ive bought at Litha, He keeps the process moving and doesnt make it a all day process. Very professional and doesnt push extras on you. Give him 5 stars in all categories. Definitely recommend seeing Rick the next time ready to buy or Trade in!
Google Review
- July 23, 2019
Cars.com Review
- July 22, 2019
I was waited on quickly and my car was serviced in a timely manner. Zack was polite and courteous, checking in with me and updating the progress of my vehicle often. Very happy with the whole experience!
Cars.com Review
- July 21, 2019
I actually hate buying cars, but this was pretty painless. Tony was great to deal with and treated my family very well.
Google Review
- July 21, 2019
Google Review
- July 21, 2019
Always bring my var for service here. Havent had a problem yet. Frienly staff and remodeled facility.
Cars.com Review
- July 20, 2019
No reflection on service advisor, but disappointed my thermostats replacement not covered under extended warrantee.
Cars.com Review
- July 20, 2019
Need complimentary car wash facilities and vacuum Its the little things
Edmunds.com - Service Review
- July 19, 2019
I was able to schedule a service less than one week out, huge improvement! Zack is just a friendly person in general and he has the perfect personality to be in the service department.
Cars.com Review
- July 18, 2019
Oil change was easy and quick. Made appointment on line received reminder text dropped off car and received text within about an hour that my car was ready to be picked up. Customer service person Nick was amazing
Google Review
- July 17, 2019
Google Review
- July 17, 2019
Google Review
- July 17, 2019
DealerRater Review
- July 17, 2019
Zack Sheets and the service team are incredible! the volume of customers they deal with daily is ginormous and the level of service the provide is outstanding!!!! we love the Lithia Santa Rosa dodge service department!!! Thank you for the great service
Edmunds.com - Service Review
- July 17, 2019
Efficient and very friendly. Clean waiting room
Google Review
- July 16, 2019
Google Review
- July 15, 2019
Google Review
- July 15, 2019
My car was completed on time as they stated.
DealerRater Review
- July 13, 2019
This was the best and fastest service I've had since I bought my car. My service was completed in less than half the usual wait time.
Cars.com Review
- July 13, 2019
Always great service at Lithia Dodge. Thanks Zack.
CarGurus Review
- July 12, 2019
Contact with no pressures
DealerRater Review
- July 12, 2019
The service was great. The salesman and financing guy new their stuff. They were both friendly, professional and proficient. Would definitely recommend this dealership to friends an family.
DealerRater Review
- July 12, 2019
Ive bought 2 new cars from Lithia. Never had a problem with the service department. Always took care of the problems. Sales made a great deal on my new Jeep.
Google Review
- July 12, 2019
Cars.com Review
- July 12, 2019
Service was on time and all items listed were done.
Facebook Review
- July 11, 2019
guys are awesome and take care of you
Cars.com Review
- July 11, 2019
Regular service appointment, was greeted upon entering facility, very curious, and completed within time frame given. Thet also took care of recall too
Google Review
- July 11, 2019
Service is always exceptional
DealerRater Review
- July 11, 2019
Had a service recall performed on my 2018 Ram 1500 completed on 7/10/19. Service rep was excellent and very professional. Work was done very well
Google Review
- July 10, 2019
Google Review
- July 03, 2019
Stopped in for scheduled 5000 mile service. All went well, no hiccups, no surprises and it was done in less than an hour & a half.
Google Review
- July 03, 2019
Cars.com Review
- June 18, 2019
Brought my truck in for oil change. Zack was easy to work with and knowledgeable about my vehicle and recall info. The oil change was completed in the requisite time fram.
Cars.com Review
- June 18, 2019
I was very please with all aspects of the service appointment, friendly, knowledgeable, quick and efficient!!
Google Review
- June 17, 2019
Excellent service! Awesome people, good prices, and great attitude. Highly recommended.
Google Review
- June 15, 2019
Google Review
- June 14, 2019
Google Review
- June 14, 2019
Great service, fast turnaround, clear communications and expectations, thanks.
Google Review
- June 13, 2019
Bought used ford 500...great deal on a great car. Service was excellent. Will come back should i ever need another vehicle.
Google Review
- June 13, 2019
DealerRater Review
- June 13, 2019
Great expectation of what was going to be done to fix the many recalls and completed the work just like they said it would be done and in the time they committed to.
Cars.com Review
- June 11, 2019
They did what they said they were going to do and got a great car at a great price. Richard was really great to work and a straight up guy.
DealerRater Review
- June 10, 2019
Everything was done in a timely, professional manner. I didn't feel any pressure, everything was explained well. Was vehicle I purchased was fairly priced. Thanks !
Google Review
- June 09, 2019
Google Review
- June 09, 2019
Cars.com Review
- June 08, 2019
Frienly staff. I enjoy coming here because I never have problems or issues.
DealerRater Review
- June 08, 2019
Zachary Sheets is the best! He is patient and always friendly. He is always helpful and never wavers from being professional. I appreciate such great service
Google Review
- June 08, 2019
Cars.com Review
- June 07, 2019
I came in for an oil change, and Zack Sheets was my Service Advisor. He was very nice and very helpful. The waiting room was comfortable. It was a good experience. I would recommend Santa Rosa Lithia and Zack Sheets for a great vehicle service experience!
DealerRater Review
- June 04, 2019
I had purchased my car here in 2009, so for any repairs, I wanted to go back to the dealership, even though it is 2.5 hours from my home. When explaining my issues with the car, they asked if I had done my 60,000 mile service at another facility. No, I had not. Then they gave me 3 very expensive...
Cars.com Review
- June 01, 2019
I cant express my thanks enough to My service writer and the crew at Lithia. Everything was taken care of as promised. Exceptional customer service.
Google Review
- May 30, 2019
Very quick process! Customer service very friendly and professional! Great quality of work! Exceptional care of car with floor mats used! In and out within an hour! Loved that!
Cars.com Review
- May 30, 2019
Great place, very helpful. Sales people courteous, polite, and respectful.
Cars.com Review
- May 30, 2019
Went in for a recall. Everything went smooth and in a timely fashion. The service rep was pleasant and explained questions that I had.
Google Review
- May 26, 2019
Google Review
- May 24, 2019
Google Review
- May 24, 2019
Google Review
- May 24, 2019
DealerRater Review
- May 24, 2019
They were very attentive and handled my issues, finished the work 3 hours faster then expected and communication was on point. Better then I could have asked
Google Review
- May 23, 2019
Supurb Establishment .Talk to Jarrod dor the best deal
Cars.com Review
- May 23, 2019
Took a little longer than anticipated. 3 hours is a bit much.
Cars.com Review
- May 21, 2019
The employees at Lithia are very friendly and helpful ! It was pouring down rain the day I decided to go car shopping and they didnt hesitate to show me all the vehicles I was interested in. Negotiations and financing was quick and easy ! It was an overall great experience and I love my Jeep ...
Google Review
- May 21, 2019
Rick was provided the best buying process. He did a fabulous job...found my dream truck.
Google Review
- May 20, 2019
DealerRater Review
- May 18, 2019
I took my caravan in for an oil change and tire rotation..the service people were polite and professional..while I was waiting..I went into the showroom because I had a few questions about the new caravans..the saleman that answered my questions was helpful and no pressure..the first thing I said...
Facebook Review
- May 17, 2019
Jeep...speaks for itself&
DealerRater Review
- May 17, 2019
Both sales and finance employees were very helpful and friendly. They were easy to talk to and explained everything in a way that was easy to understand. Answered all of our questions and was a great experience overall purchasing the vehicle and working with the people that we did.
Google Review
- May 15, 2019
Google Review
- May 15, 2019
Google Review
- May 14, 2019
Great service
Google Review
- May 13, 2019
Yelp Review
- May 12, 2019
A big thank you to John, Tony and David for all their help yesterday with our new Pacifica hybrid. From the beginning, John was so responsive and super nice! Tony helped us with the sale, made sure we were happy and was a pleasure to work with. David closed us out with the paperwork. David is on...
Edmunds.com - Service Review
- May 09, 2019
Great service. Good attitude. No trying to upsell. Good energy.
Google Review
- May 09, 2019
Google Review
- May 09, 2019
Google Review
- May 07, 2019
Zack was very professional and fast in dealing with my warranty and recall issues. 2nd trip to the service department and fist warranty issue. Veryy impressed so far!
Google Review
- May 06, 2019
Edmunds.com - Service Review
- May 06, 2019
The was done with in a decent amount of time. The customer service was excellent. Really impressed with the Dealer Ship appearance. Clean an very comfortable. The customer service rep was great. CDJR.
Google Review
- May 04, 2019
Google Review
- May 03, 2019
Google Review
- May 01, 2019
Facebook Review
- May 01, 2019
I like the vehicles y did they discontinue the Chrysler Town & Country Minivan though
Facebook Review
- May 01, 2019
I like the vehicles y did they discontinue the Chrysler Town & Country Minivan though
Edmunds.com - Service Review
- May 01, 2019
Did what was needed, ahead of schedule.
CarGurus Review
- April 30, 2019
got us the car we wanted, not the one that brought us there. 2012 ford edge, good job lithia
Google Review
- April 29, 2019
Google Review
- April 26, 2019
DealerRater Review
- April 26, 2019
Answered all questions,. Explained specifics of service. Completed at time given. Provided detailed documentation of work completed. Used seating to read during waiting period. Area very clean and well lit.
Google Review
- April 26, 2019
Google Review
- April 26, 2019
Google Review
- April 25, 2019
Full service on our company Jeep, great job, everything done on time as promised.
Google Review
- April 25, 2019
Cars.com Review
- April 25, 2019
I felt very comfortable. I was not pressured by salesperson. My questions were answered by sales person. I love my new Jeep. I had searched various other brands online as well as Jeep. I found that Jeep fit my requirements for transporting dogs as well as other uses. I would refer...
Google Review
- April 23, 2019
Lithia fit me in to repair this recall item on a very short time frame.I phoned for an appointment on Tuesday, they fit me in on Wednesday when I informed them I was leaving on a trip pulling my trailer on the following Monday. They completer the job ahead of schedule.Thanks to Lithia Service Team...
Google Review
- April 23, 2019
Fast service and I had a wonderful surprise when I picked up my car.... it was washed and vacuumed! Thanks Kyle for always taking care of me when I need my car serviced!
Google Review
- April 23, 2019
Google Review
- April 23, 2019
DealerRater Review
- April 23, 2019
The service was within the timeframe given by Zach. The seating area was comfortable. A shuttle was available later, but we were nearly done w service. I asked for assistance in the car lot looking at another car and Emmet was friendly and helpful.
Google Review
- April 23, 2019
Google Review
- April 22, 2019
Google Review
- April 20, 2019
Zack is the the only reason I will take my car here
Cars.com Review
- April 20, 2019
My appointment was right after lunch. They got me in and out faster than usual and as usual everyone was so nice and professional. I even got walked out to make sure the number and floor protectors were removed.
Google Review
- April 20, 2019
Fast service and I had a wonderful surprise when I picked up my car.... it was washed and vacuumed! Thanks Kyle for always taking care of me when I need my car serviced!
Google Review
- April 19, 2019
Lithia fit me in to repair this recall item on a very short time frame.I phoned for an appointment on Tuesday, they fit me in on Wednesday when I informed them I was leaving on a trip pulling my trailer on the following Monday. They completer the job ahead of schedule.Thanks to Lithia Service Team...
Google Review
- April 18, 2019
Cars.com Review
- April 17, 2019
Everything was great except for the loan processing length of time.
Cars.com Review
- April 17, 2019
Service department got me in quickly and serviced my car in a timely manner.
Google Review
- April 17, 2019
Google Review
- April 16, 2019
Great customer service!
Google Review
- April 15, 2019
CarGurus Review
- April 14, 2019
They were great, we drove over an hour to see the car. The car was out front ready for us to test drive. The service was great and we ended up buying the...
DealerRater Review
- April 11, 2019
Friendly staff, good service with a clean waiting area. It was also nice to have a shuttle service, although I did not take the opportunity to use it this time, it's nice that it is offered.
Google Review
- April 10, 2019
Great customer service!
Google Review
- April 09, 2019
After my truck was towed to Santa Rosa on a Saturday, the mechanic had it diagnosed on Monday,test drove on Tuesday, and I picked it up on Wednesday.Everything covered by warrenty!!!
Cars.com Review
- April 08, 2019
Was overall a descent experience.. still wouldnt approve me for the military discount even though I am a disabled veteran carrying a VA ID card.
Cars.com Review
- April 06, 2019
Great service with friendliness and a great price is the way I sum up my buying experience at Lithia Dodge.
Edmunds.com - Sales Review
- April 06, 2019
Shopped and researched for a new truck. Finally decided on a 2019 Ram Classic. Had a great experience with Lithia of Santa Rosa. They spent alot of time showing me all about the truck, and essentially let it sell itself. The price was very good compared to other Dealerships, even other makes (ie...
DealerRater Review
- April 06, 2019
You will be greeted with friendly, complete, and efficient service as salespersons introduces you to your vehicle of interest. They will help you inspect it. Inform you about. Answer any of your questions. Even got a hug in the end.
Google Review
- April 05, 2019
After my truck was towed to Santa Rosa on a Saturday, the mechanic had it diagnosed on Monday,test drove on Tuesday, and I picked it up on Wednesday.Everything covered by warrenty!!!
Google Review
- April 03, 2019
DealerRater Review
- April 03, 2019
Gave the answers that I needed. Fantastic services and yes yes yes yes yes. I would recommend you guys to everyone. Great attitudes and people
Yelp Review
- April 03, 2019
Tim in the service department was awesome. My water pump was making noise. Turns out replacement was covered by powertrain warranty. He got me in and out in under 24 hours. I got a computer recall upgrade taken care of too. Overall 5 star experience today.
Google Review
- April 03, 2019
DealerRater Review
- April 02, 2019
Nice service and pleasure to do business with lithia Im so happy with the personal then I will recoment to my family members and to my friends tanks lithia
Cars.com Review
- April 01, 2019
Love the new remolded facility and the customer service is always outstanding!
Google Review
- March 31, 2019
Excellent service and customer care at Lithia of Santa Rosa. I drive all the way up from Novato, to go to Lithia, because the folks at Autoworld Petaluma are douchebags . Always had an awesome experience with Lithia CDJRF of SR! Recommend them all the time rather than going to Autoworld.
Google Review
- March 31, 2019
DealerRater Review
- March 31, 2019
i Needed my truck serviced and Zach was able to get me squeezed in even though they have a pretty packed schedule most of the time, got my truck back quick and clean.
Google Review
- March 30, 2019
Lithia Dodge is awesome. Thanks Bob and all the other staff. All hail the mighty power train warranty.
Google Review
- March 30, 2019
It has great cars
Google Review
- March 30, 2019
If it was not for Uncle Tony I would be giving a 1 star review. He was straight forward with no BS and great personality. Made my first time buying a new 2018 2500 experience easy and fun.
Google Review
- March 30, 2019
Excellent service and customer care at Lithia of Santa Rosa. I drive all the way up from Novato, to go to Lithia, because the folks at Autoworld Petaluma are douchebags . Always had an awesome experience with Lithia CDJRF of SR! Recommend them all the time rather than going to Autoworld.
Google Review
- March 30, 2019
I took my Ram in for the life time oil change plan. Staff was very friendly & knowledgeable
Cars.com Review
- March 30, 2019
Sorry that Luis is no there anymore but he left things in good hands. Thank you Luis for everything! Your awesome! Great Team! Thank you. Ron Bettinelli
Google Review
- March 30, 2019
Awesome, no-pressure service by David in helping us buy a new car following a terrible experience at Honda. Thank you!
DealerRater Review
- March 28, 2019
We were pleased with the helpfulness and service at Lithia dealership. They helped us in a timely manner, answered all of our questions, and we walked away with the car of our dreams.
Cars.com Review
- March 28, 2019
Everyone was great! Service was fast and excellent!
Yelp Review
- March 27, 2019
I was having a hard time selling my Lexus on the private market when Sarah Ramirez from Lithia reached out to work with me on an offer. She worked very hard on my behalf and was able to provide an offer that was more than I had expected and took care of paying off the loan balance and transferring...
Google Review
- March 24, 2019
Google Review
- March 24, 2019
DealerRater Review
- March 24, 2019
I was very impressed with the service I received. I was given updates on progress and offered a shuttle if I needed to go somewhere. I had hot chocolate and enjoyed the game on the tv. Highly recommended!
DealerRater Review
- March 24, 2019
Rick did a great job of showing us all the features of the Ram. He really knows trucks! He spent quite a bit of time with us and never pressured us at all. A really great experience.
Cars.com Review
- March 23, 2019
Thank for tha oil change, always doing a great job and being nice about it. Thank yoo!
Google Review
- March 22, 2019
Awesome, no-pressure service by David in helping us buy a new car following a terrible experience at Honda. Thank you!
DealerRater Review
- March 22, 2019
We were from out of state on our way home when our Jeep Grand Cherokee broke down we had it towed to the Santa Rosa Chrysler dealer as it was the closest one. We received excellent and prompt service Zachary Hall ordered the part and got us on our way the very next morning I would give 6 stars if...
DealerRater Review
- March 20, 2019
Had neglected my truck for a couple of years. Service rep Zack fully explained what the service options were to bring the truck up to date with service. It was promised to.be ready at 4pm, & he called at 3pm when work wad was done. I'm very hapoy with, the service. Thank you. Mike
Google Review
- March 20, 2019
Great place
Google Review
- March 18, 2019
DealerRater Review
- March 17, 2019
I had an appointment scheduled and made plans to leave my car so my experience was smooth. And it was helpful when Zachary called to let me know when my car was ready.
Google Review
- March 16, 2019
I took my Ram in for the life time oil change plan. Staff was very friendly & knowledgeable
Google Review
- March 16, 2019
Cars.com Review
- March 16, 2019
Very nice place. Everyone very friendly. Ask dealer to hold the car for a day till I could get there and they did.
Google Review
- March 14, 2019
If it was not for Uncle Tony I would be giving a 1 star review. He was straight forward with no BS and great personality. Made my first time buying a new 2018 2500 experience easy and fun.
Edmunds.com - Service Review
- March 13, 2019
Zack was very professional and the work was done in a timely manner.
Google Review
- March 13, 2019
Google Review
- March 12, 2019
It has great cars
Google Review
- March 11, 2019
Google Review
- March 11, 2019
Google Review
- March 09, 2019
Google Review
- March 08, 2019
Yelp Review
- March 08, 2019
I couldn't be more please with my purchase here. These guys really bent over backwards to give me the best deal. As a single mom with not the best of credit I didn't know if I had much room to stand on. But I got the car of my dreams for a great price. Thanks JARROD or J-Rod for pushing for the best...
Edmunds.com - Service Review
- March 04, 2019
Setting up appointment for oil change and recall servicing was efficient. Reps were professional and courteous. Some miscommunication on part availability on one of the recall servings which could not be performed that day (as expected).
DealerRater Review
- March 03, 2019
If all vehicle purchases could be this easy and smooth. Salesmen, sales manager and finance were very helpful and made for a great experience. Only place to buy a vehicle
Cars.com Review
- March 02, 2019
It was an amazing experience walking on to the lot at lithia I was greeted by Jarrod with a smile and kindness. He was not a pushy aggressive salesperson. He actually reminds me of one of my kids. lol He went over the car in detail and made me feel confident in my purchase. Thank you again...
Google Review
- March 01, 2019
Cars.com Review
- March 01, 2019
Besides the line to check in and out service was good
Google Review
- March 01, 2019
Excellent service and customer care at Lithia of Santa Rosa. I drive all the way up from Novato, to go to Lithia, because the folks at Autoworld Petaluma are douchebags . Always had an awesome experience with Lithia CDJRF of SR! Recommend them all the time rather than going to Autoworld.
Google Review
- February 28, 2019
My salesman Phillip and the rest of the Lithia team worked hard for me in order to receive a fair deal. I recommend working with this dealership and service department for any vehicle needs.
Google Review
- February 28, 2019
Jarrod made my transaction quick and easy, was able to answer any questions I had, and made sure my new crv was perfect before I left the lot. Thank you!
Google Review
- February 28, 2019
Today I had great service
Google Review
- February 28, 2019
Last June I bought a really cool Jeep Cherokee Trail Hawk from Ford for my birthday. However they "forgot to mention" the previous owner NEVER had the scheduled maintenance done at 30 and 60 thousand miles. So when I received a recall notice in the mail, Ford directed me to Lithia CDJRF for both...
Google Review
- February 28, 2019
Google Review
- February 28, 2019
DealerRater Review
- February 28, 2019
Rick Epting was the salesman that helped us. I want you to know that you are very lucky to have him working for you! Our experience was positive and top notch. I have been a teacher for 19 years and know all about public relations. Rick made the experience fun, instead of stressful. He explained...
Google Review
- February 27, 2019
DealerRater Review
- February 27, 2019
Husband says team did a good job we dropped car off for a oil change done as promised. Team very friendly and helpful shuttle ride to our house very convenient.
DealerRater Review
- February 27, 2019
Zack Sheets was my service advisor today and made sure my car was completed on time so I could make my morning appointment. When I go to Lithia to have my car serviced, I seek out Zack because I love his straight forwardness, professionalism and superior customer service!
Google Review
- February 26, 2019
Yelp Review
- February 26, 2019
Had a 10:30 appointment for the first oil service on my new Wrangler that I didn't buy from this dealer. Pulled up at 10:15, place looked busy. Service entrance had a long line of parked cars. Pulled into a parking space. Went in and after about a 10 min wait, both service advisors were helping...
Google Review
- February 26, 2019
Yelp Review
- February 25, 2019
Bought a 2019 Jeep Cherokee Plus 4x4 a few days ago. Rick Epting was a wonderful salesman. I went in thinking it was going to be a stressful, nerve wracking situation and he actually made it a fun and it was not stressful. He was patient, explained everything and did not pressure me. Lithia is very...
Google Review
- February 25, 2019
Last June I bought a really cool Jeep Cherokee Trail Hawk from Ford for my birthday. However they "forgot to mention" the previous owner NEVER had the scheduled maintenance done at 30 and 60 thousand miles. So when I received a recall notice in the mail, Ford directed me to Lithia CDJRF for both...
DealerRater Review
- February 24, 2019
Tony is the best car salesman we have ever worked with. This is the second truck we've bought from lithia through Tony. He doesn't try and sell us a car, he helps us buy the car. Tony is funny and honest and helpful. We drove right by our hometown Ram dealership to buy from lithia because of Tony....
Google Review
- February 23, 2019
Google Review
- February 22, 2019
Google Review
- February 22, 2019
My salesman Phillip and the rest of the Lithia team worked hard for me in order to receive a fair deal. I recommend working with this dealership and service department for any vehicle needs.
Google Review
- February 22, 2019
DealerRater Review
- February 22, 2019
I always received the best service and, feel comfortable going into an almost all male department. I receive the outmost respect and never feel when explaining the situation the CS are there to support me.
Google Review
- February 21, 2019
Google Review
- February 19, 2019
Everybody was great and so was the service! :) Zach was very efficient and kept me well informed of all the details. :)
DealerRater Review
- February 18, 2019
Zack in service contract writing has always been exceptionally good as well as Kyle , I will never have a complaint with either of these two guys helping me in getting all my service done ! Thankyou !
DealerRater Review
- February 17, 2019
Zachary Sheets provided excellent customer service and explained what was performed and what our next service would be. Zachary's professionalism, knowledge and his positive attitude will keep me a long term service customer!!
Edmunds.com - Service Review
- February 16, 2019
Got next day appointment and received personalized service.
Google Review
- February 15, 2019
Google Review
- February 15, 2019
Facebook Review
- February 13, 2019
Go to sales man Tony.. He has Great Signature Customer Service skills set.
Google Review
- February 13, 2019
Google Review
- February 12, 2019
Google Review
- February 10, 2019
Google Review
- February 10, 2019
Google Review
- February 09, 2019
Google Review
- February 09, 2019
Google Review
- February 08, 2019
Jarrod made my transaction quick and easy, was able to answer any questions I had, and made sure my new crv was perfect before I left the lot. Thank you!
DealerRater Review
- February 08, 2019
Service Advisor Tim Moret provided conscientious, respectful and efficient service when I brought my 2018 Jeep Renegade in yesterday for it's first routine maintenance.
Edmunds.com - Service Review
- February 08, 2019
Im very happy with the service and staff friendliness
Google Review
- February 05, 2019
Today I had great service
DealerRater Review
- February 04, 2019
Scheduled oil change and tire rotation done with my warranty. Zach was amazing setting up the appoint and once there making sure I knew how king it would take and answer any question I might have
Google Review
- February 03, 2019
Google Review
- February 02, 2019
Cars.com Review
- February 02, 2019
Love working with Zack. Will always be bringing my cars to him
Edmunds.com - Service Review
- February 01, 2019
I live in San Rafael and I drive to the to the Santa Rosa location because I like the service and honesty of the staff.
Cars.com Review
- February 01, 2019
Matt was wonderful and very helpful to resolve the problem. I was able to get a rental car so i was able to continue about with my daily business. Thank you Kyle to for always being supportive.
Google Review
- January 31, 2019
Google Review
- January 30, 2019
Great service Matt! Thank you
Google Review
- January 30, 2019
Good timely service
Google Review
- January 30, 2019
Zack in the Service Department is awesome he always addresses my concerns and makes sure that I am happy with Lithia before I leave. I would give more stars if I could.
Google Review
- January 30, 2019
Lithia must be a decent place to work b/c the sales men I dealt with were personable but professional in their dealings with me. I felt respected and well cared for, even tho we did not conclude a transaction (It was the last business day of the year. ) I do recommend this business. The man who...
Google Review
- January 30, 2019
Great experience salesman Phillip was patient knowledgeable and very courteous. We drove 7 vehicles and he brought us an umbrella. I will be returning to buy a car.
DealerRater Review
- January 30, 2019
Nice job by all. Enjoyed my experience and I highly recommend John. Price was fair after rebates and discounts. Truck delivery was great. Truck was clean and gassed up. Hit the road for a Cruz
Google Review
- January 29, 2019
Facebook Review
- January 29, 2019
My overall experience was amazing and I would definitely recommend
Google Review
- January 29, 2019
DealerRater Review
- January 29, 2019
Great customer service.. the only thing I would recommend would be a place for a line for the customers. The desks are placed so close to the door, theres no place for a line.
Cars.com Review
- January 25, 2019
Fantastic service as per usual from Zack and Kyle.
DealerRater Review
- January 25, 2019
LITHIA WAS THE MOST FRIENDLY DEALERSHIP I HAVE EVER DONE BUSINESS WITH. EVERYONE ON THE FLOOR WAS VERY HELPFUL AND VICTOR OUR SALESMAN MADE THE PROCESS GO SMOOTHLY.
Cars.com Review
- January 25, 2019
Always love the experience! The guys here always hook me up and help me out! If I could give a million stars I would!
Google Review
- January 24, 2019
Good timely service
Cars.com Review
- January 24, 2019
Craig Navarro, and especially his sales manager Jarret Garrigan at lithia Dodge Santa Rosa were EXTREMELY helpful and a pleasure to work with. Honestly it's probably the best experience I've had from a dealership (and I've had a lot of them). Furthermore, I'm extremely happy with my vehicle and...
Cars.com Review
- January 24, 2019
The overall experience was good the service technician had perform the job in less than one hour but the biggest problem with the dealership is returning phone calls and they need chairs when you check in your vehicle for older people I would think twice before I recommend this dealership now thank you
Cars.com Review
- January 23, 2019
The service department was slow while waiting to be served but once they got to me, the service agent was quick and prompt to inform me of service items needed on my van to be performed according to the mileage on the vehicle. Service was done on same day, They notified me and I picked up my vehicle.
Cars.com Review
- January 22, 2019
Thanks to all of you for making this service one of the best so far. Only had to wait an hour. Much better! Thanks you all again, Mark Alexander
Google Review
- January 21, 2019
Great experience salesman Phillip was patient knowledgeable and very courteous. We drove 7 vehicles and he brought us an umbrella. I will be returning to buy a car.
Google Review
- January 20, 2019
Edmunds.com - Service Review
- January 19, 2019
Good service, it was busy too and they gott me in and out in an hour.
DealerRater Review
- January 19, 2019
I made my appointment online and was surprised how soon I could bring my jeep in. The service representative was courteous and had all my information. I waiting room had free coffee, and vending machines. My jeep was serviced in less than an hour. A great experience.
Cars.com Review
- January 19, 2019
Represtative was informative and service was timely
DealerRater Review
- January 17, 2019
Customer service was good, however, the price issue has opportunity that might be helpful. For example, the veihcle I purchased, did not go down on price, yet the front tires could have been addressed if not replace or use to discount the price of the car.
Google Review
- January 16, 2019
Google Review
- January 16, 2019
Zack in the Service Department is awesome he always addresses my concerns and makes sure that I am happy with Lithia before I leave. I would give more stars if I could.
Cars.com Review
- January 16, 2019
Zack was very helpful my car was serviced in a timely manner.
Google Review
- January 14, 2019
Cars.com Review
- January 14, 2019
Sarah was a great salesperson love to working with her you're very knowledgeable and experienced with a product
Cars.com Review
- January 11, 2019
I liked the updated facility, with larger waiting room. Service was great and prompt and I appreciated the availability on short notice.
Cars.com Review
- January 09, 2019
Once again, informative accurate responses to my usually over-demanding nature. One item of note; rather then make an 'educated guess', Zack immediately liaised with the mechanic to answer my concerns about a brake light sensor which was giving an incorrect warning. Great team.
Google Review
- January 08, 2019
Great service. Saleswoman ( Sarah Ramirez) was amazing and very personable. Highly recommend this dealership if looking for Jeep, Dodge or RAM!
DealerRater Review
- January 08, 2019
Thanks to Lithia for the great service. Made the buying experience easy and trouble free. Received a full tank of gas and a nice wash!
Edmunds.com - Sales Review
- January 07, 2019
Great and easy experience. Great price, great sales team.
Cars.com Review
- January 07, 2019
Our purchase experience with our salesman Tony was exceptional.
Edmunds.com - Sales Review
- January 05, 2019
I bought a new RAM 2500 8" bed. The experience was exceptional, from the first test drive to the completion of the transaction 3 days later. Lithia staff made the purchase easy, transferred a lot of knowledge as part of the process. Highly recommended.
Google Review
- January 04, 2019
Love it we just purchased our second 2018 Dodge Challenger Hemi but we got the snow cat to be opposite over Black Knight special that we purchased in July
Google Review
- January 04, 2019
Google Review
- January 04, 2019
Great service Matt! Thank you
Facebook Review
- January 04, 2019
Service department got the work done quick and nicely, and they got it down to the price I needed 5 out 5
Google Review
- January 02, 2019
Love it we just purchased our second 2018 Dodge Challenger Hemi but we got the snow cat to be opposite over Black Knight special that we purchased in July
Google Review
- January 01, 2019
Love it we just purchased our second 2018 Dodge Challenger Hemi but we got the snow cat to be opposite over Black Knight special that we purchased in July
Google Review
- December 31, 2018
Lithia must be a decent place to work b/c the sales men I dealt with were personable but professional in their dealings with me. I felt respected and well cared for, even tho we did not conclude a transaction (It was the last business day of the year. ) I do recommend this business. The man who...
Google Review
- December 31, 2018
Google Review
- December 30, 2018
Calli (service advisor) was awsome.
Google Review
- December 30, 2018
Service was done quickly and correctly.
Google Review
- December 30, 2018
Kyle is an awesome service advisor. Listened to my needs advised me of the service required.All service performed as agreed.I shall return as necessary.Thank you for the excellent service.Rev Powers
Google Review
- December 30, 2018
Love it we just purchased our second 2018 Dodge Challenger Hemi but we got the snow cat to be opposite over Black Knight special that we purchased in July
Google Review
- December 30, 2018
From start to finish the people at Lithia CDJRF took care of me. I price checked them against another dealer who laughed at me when I showed him my quote. He said if I thought that I could actually buy the truck at that price i should go do so because he couldn't even get close. So that's exactly...
DealerRater Review
- December 30, 2018
Took truck in to dealership to get recalls done. They were very professional and got my truck done before time promised.really happy with service.
DealerRater Review
- December 30, 2018
Was contacted day special ordered part arrived. Since I was in area I dropped by to see when first appointment would be available. "How about 9:30 this morning/" was the reply. I left my vehicle and Zack called me around noon to tell me my vehicle was ready. Very good service and very polite people.
Cars.com Review
- December 29, 2018
Matt was great. He listened to my issues and got me in and out like he said he would. He'll be my advisor every time I need service.
Google Review
- December 29, 2018
Matt was great!! Customer for life
Google Review
- December 28, 2018
From start to finish the people at Lithia CDJRF took care of me. I price checked them against another dealer who laughed at me when I showed him my quote. He said if I thought that I could actually buy the truck at that price i should go do so because he couldn't even get close. So that's exactly...
Yelp Review
- December 28, 2018
Took my 2016 ram 2500 in for service the other day. I have lifetime oil changes here and I had a few recalls to take care of. Only been here a few times but looks really good after the remodel. Had an appointment at 10:30. When I walked in the door I was greeted right away by Matt. He confirmed my...
Google Review
- December 26, 2018
Google Review
- December 26, 2018
Cars.com Review
- December 26, 2018
Great service and in a timely manner. The repair was fixed within a hour
DealerRater Review
- December 23, 2018
I had my oil changed. Arrived early and they took my car right away. Quick oil change. I also love the remodel! Everything looks great.
Edmunds.com - Service Review
- December 22, 2018
My service person was all you could ask for in his courtesy, patience, and expertise. At this time you have my future business on this vehicle.
Google Review
- December 22, 2018
Google Review
- December 21, 2018
Facebook Review
- December 20, 2018
I ended up coming across a truck Lithia had In their used car inventory and I just had to have it! Long story short I had the pleasure of dealing with Richard Olivo and Jarret Garrigan, and as a first time buyer through a dealer the process was incredibly easy and fast, and not long after setting my...
Google Review
- December 20, 2018
Google Review
- December 19, 2018
Google Review
- December 19, 2018
DealerRater Review
- December 19, 2018
Great customer service and reasonable prices. Zack was extremely helpful and friendly. I will continue to have my car serviced there and will recommend you to my friends.
DealerRater Review
- December 18, 2018
Lithia offered the best value for the money. We are very happy with our new Ram. There was no pressure from Tony he was very friendly, easy going and helpful.
Google Review
- December 17, 2018
Google Review
- December 17, 2018
Yelp Review
- December 17, 2018
nice helpful people devin did a great job got a nice car at the price we could afford!
Cars.com Review
- December 16, 2018
good service visit..did what was needed and right on time
Google Review
- December 13, 2018
Kyle is an awesome service advisor. Listened to my needs advised me of the service required.All service performed as agreed.I shall return as necessary.Thank you for the excellent service.Rev Powers
Cars.com Review
- December 12, 2018
Zack took great care of me. Officiant and ready to greet me upon arrival for my appointment. Asked if I needed shuttle service back to work and followed up during the day via text. The shuttle was timely and I appreciate the service to & from the dealership. Your driver is friendly. Fantastic...
Cars.com Review
- December 12, 2018
I was referred to Rick Epting by Rudy Meza, a retired technician from Lithia in Santa Rosa. From the first call to Rick until his review of all the onboard systems with me and my wife, Rick was a pleasure to deal with, honest, fair and operating in the interest of Lithia, and us. I have purchased a...
Google Review
- December 11, 2018
Cars.com Review
- December 11, 2018
Fast service which was nice because I was waiting there
Google Review
- December 10, 2018
They scheduled my service extremely promptly. Timothy who was my advisor there was super nice, informative and kept me up to date on the repairs. They were all very friendly and helpful.
Google Review
- December 09, 2018
Google Review
- December 07, 2018
When having my cars serviced at lithia it is always a breeze and Luis Carrilo is the best top all around proffesional
Cars.com Review
- December 07, 2018
As always its a pleasure coming here. They know how to get things done. Great team! Ron Bettinelli
Google Review
- December 06, 2018
Google Review
- December 06, 2018
Google Review
- December 05, 2018
Love it we just purchased our second 2018 Dodge Challenger Hemi but we got the snow cat to be opposite over Black Knight special that we purchased in July
Google Review
- December 05, 2018
They scheduled my service extremely promptly. Timothy who was my advisor there was super nice, informative and kept me up to date on the repairs. They were all very friendly and helpful.
Google Review
- December 05, 2018
Love it we just purchased our second 2018 Dodge Challenger Hemi but we got the snow cat to be opposite over Black Knight special that we purchased in July
Google Review
- December 05, 2018
Edmunds.com - Service Review
- December 04, 2018
I have probably said this before, but I travel all over the country in my type work, and the gang at Lithia Dodge in Santa Rosa are the best of the best. If I am in another state, I will put off having things done to my truck if I can wait, because it's always such a joy to come in and see...
Google Review
- December 04, 2018
Cars.com Review
- December 04, 2018
Luis was great to work with. I brought my truck in to get serviced; oil change, recalls, check engine light, fuel sensor error. Luis called and said the gas tank was cracked and that there's not estimation of when new tank would be in. Luis tried to help obtain a rental without me even asking which...
Google Review
- December 03, 2018
Customer service and communication by the entire staff (most notably, Nicholas Cuevas) was outstanding throughout the entire process. This was especially welcomed and appreciated by me as I had been in contact with all Chrysler/Dodge/Fiat dealers in the greater Bay Area looking for a lease deal on...
Google Review
- December 02, 2018
Made buying my truck a painless and pleasant experience.
Google Review
- December 01, 2018
Courteous, efficient checkin, clear explanation of services, work completed without exception, work completed within estimated time. Ml
DealerRater Review
- December 01, 2018
Very happy with my purchase! After doing research and visiting another brand dealership, I went to Lithia. The incentives they offered on a 2019 Cherokee were fantastic. Loved my new vehicle after the test drive! They made the transaction smooth and I was driving my new car home within 2 hrs. I...
Google Review
- November 30, 2018
Google Review
- November 30, 2018
I bought my Pacifica at Lithia 9+ years ago and take it there for oil changes quarterly, even though it only has 32k miles. Luis has always been my service advisor. He's efficient and friendly. I wouldn't go any place else!
Google Review
- November 30, 2018
Nico was the best! I got a great deal on my truck!
Google Review
- November 30, 2018
In and out with the truck I really wanted. Totally a different experience then any other dealership I've purchased vehicles from.
Google Review
- November 29, 2018
Customer service and communication by the entire staff (most notably, Nicholas Cuevas) was outstanding throughout the entire process. This was especially welcomed and appreciated by me as I had been in contact with all Chrysler/Dodge/Fiat dealers in the greater Bay Area looking for a lease deal on...
Cars.com Review
- November 29, 2018
I love the new Service Department check in. Better, by far, than the old hallway arrangement. Thanks!
Google Review
- November 28, 2018
DealerRater Review
- November 23, 2018
My car was in and out quickly so I could get a good start on my Thanksgiving day holiday. I appreciate the efficiency in which my visit was handled
Google Review
- November 22, 2018
Nico was the best! I got a great deal on my truck!
Cars.com Review
- November 21, 2018
2017 RAM Rebel. Latest - recall for cruise control and gear selector. Vehicle returned wtih navigation system into. It shows vehicle 40 miles west of actual location and doesnt provide navigation direction at all. Previous to this vehicle spent 27 days in service in first month after purchase for...
Google Review
- November 20, 2018
Google Review
- November 19, 2018
Google Review
- November 17, 2018
I recently bought a 2019 Ram 1500 at this dealership and it was a fantastic experience. I worked predominately with Jarret and he was exceptional in helping to refine my options as they related to my wants and needs. Always very knowledgeable and stayed positive no matter the possible obstacles...
Google Review
- November 17, 2018
I bought my Pacifica at Lithia 9+ years ago and take it there for oil changes quarterly, even though it only has 32k miles. Luis has always been my service advisor. He's efficient and friendly. I wouldn't go any place else!
Google Review
- November 17, 2018
Jarret was awesome! He is top notch and not the typical salesman. Thank you Jarret for helping us find the perfect truck!
Facebook Review
- November 17, 2018
Jarret is a 10. He took his time with us, explained everything in detail, he is very knowledgeable about the trucks we bought and made the whole process easy. Well done.
Cars.com Review
- November 16, 2018
Zack Sheets was great. Very presentable and knowledgeable. Service was good but my auto start option will not work on my key any more. Had a oil change and fuel change. Zack allowed the use of fuel filters that I brought With me. Also had a software upgrade done and auto does not work now.
Cars.com Review
- November 16, 2018
Was very pleased with service. Rep Luis kept me informed and service was completed within quoted time
Google Review
- November 16, 2018
Google Review
- November 16, 2018
Google Review
- November 16, 2018
In and out with the truck I really wanted. Totally a different experience then any other dealership I've purchased vehicles from.
Cars.com Review
- November 15, 2018
Very Nice employees. Good fast service! I will come back
DealerRater Review
- November 15, 2018
I have bought three Dodge trucks starting back when it was Santa Rosa Dodge. The last two were from Lithia. My sales rep on both purchases from Lithia 2009 and 2018 was Tony Vangeli. Tony knows his stuff and I have always known he is looking out for my best interests. I highly recommend Lithia Dodge...
DealerRater Review
- November 14, 2018
Lithia Dodge has serviced my vehicle for over 10 years. Every time the service has been courteous and polite and professional. Luis has been my contact and Is a great service manager. With the remodeling done at Lithia Dodge Avenue Santa Rosa the facility has become much more convenient.
Google Review
- November 14, 2018
DealerRater Review
- November 09, 2018
Great experience. Very good price and the timeliness to get me out on the road was best ever. I would recommend this to anyone i.
DealerRater Review
- November 07, 2018
My last two vehicles were purchased from this dealership. Those purchases were the best car buying experiences that I have ever experienced. The service depot is and employees are top notch. I am looking to purchase another vehicle and this dealership is my first choice,
Google Review
- November 06, 2018
In all the years having various cars serviced no one has done a better job in looking after my car and myself than Luis at Lithia.
Google Review
- November 06, 2018
Cars.com Review
- November 02, 2018
It was my first visit to this dealership. Zack was great!! I was early for my appt. but Zack got me in right away. I bought my car in the east bay but I will continue to have it serviced at Lithia.
DealerRater Review
- November 02, 2018
In for an appointment to have the oil changed and tires rotated on my Jeep Grand Cherokee. Work was completed quickly and no problems with the vehicle were found.Service department was very friendly and courteous.
Google Review
- November 01, 2018
DealerRater Review
- November 01, 2018
Customer service rep checked me in right away so very little wait time. Zach set me up with the shuttle which is a great service. The communication while my vehicle was there was amazing. I multi task and the great communication allowed me to maintain my other appointments to have a productive day...
Google Review
- October 31, 2018
Google Review
- October 30, 2018
Google Review
- October 30, 2018
The best
Google Review
- October 30, 2018
Truck was ready before estimated time. Even 1 tailgate recall item done with service.
Google Review
- October 30, 2018
Jarret was awesome! He is top notch and not the typical salesman. Thank you Jarret for helping us find the perfect truck!
Google Review
- October 30, 2018
The waiting room was very nice, my service was done promptly, thank you I had a great experience :)
Google Review
- October 30, 2018
Well like in any place, went selling something all is Good, but went the buyer need support for any situation, NO BODY BE REASONABLE.
Google Review
- October 30, 2018
Fantastic staff with everyone helping me make the best buying experience they could!!! I highly recommend buying from Lithia! I love my 2018 Jeep Grand Cherokee.. Thank you, Craig, James, and Jarrett and everyone for being so professional, fun, and helpful...
Google Review
- October 30, 2018
I highly recommend Lithia! Tony was super polite and easy to work with. I absolutely love my 2017 jeep renegade! Couldn't be happier with my experience here.
Google Review
- October 30, 2018
I went in there totally distraught, I had just bout a used Jeep from a used dealer in Sacramento the Thursday before and it now wasnt starting. It was my familys on vehicle and I had spent most of our savings on it. I went in and was immediately told that they probably couldnt even look at it until...
Google Review
- October 29, 2018
Google Review
- October 29, 2018
Google Review
- October 27, 2018
I recently bought a 2019 Ram 1500 at this dealership and it was a fantastic experience. I worked predominately with Jarret and he was exceptional in helping to refine my options as they related to my wants and needs. Always very knowledgeable and stayed positive no matter the possible obstacles...
Google Review
- October 26, 2018
Google Review
- October 26, 2018
I just had my first service and all went as I expected, good service.
DealerRater Review
- October 25, 2018
Bought a truck this week. Tony, Chris, and the whole team did a fantastic job with the entire purchase process....thank you. I highly recommend Lithia.
Google Review
- October 24, 2018
Edmunds.com - Service Review
- October 22, 2018
I have had some not so great experiences here but the most recent was great. I took my daughter's car in for an oil change. They lady was very friendly and told me it would be about an hour but no more than an hour and a half. I waited there because I had my infant grand daughter with me and...
Cars.com Review
- October 22, 2018
Zach was great and on top of everything. He made my visit easy.
Google Review
- October 21, 2018
DealerRater Review
- October 21, 2018
While my wait time was longer than anticipated, Zack kept me posted, and answered several questions for me. As for the Dodge Ram itself, my biggest disappointment is the terrible odor that occurs during the urea burn off cycle. Sales manager states that he has none with his 2016 Ram, and that the...
Google Review
- October 21, 2018
Jarret was awesome! He is top notch and not the typical salesman. Thank you Jarret for helping us find the perfect truck!
DealerRater Review
- October 20, 2018
Good service, friendly did what they said had my truck back by end of work day. Would go back. The only complaint that I have is I wish they gave s complimentary wash for my vehicle. Would be nice
Cars.com Review
- October 20, 2018
Went in for oil change first one on my jeep renegade. Had a coupon and they honored it and gave a fair price 52 instead of 80. Took only an hour and place was nice and clean. People there very courteous and friendly. Would recommend to anyone to buy a car from lithia dodge in santa rosa they are top...
Google Review
- October 20, 2018
Google Review
- October 18, 2018
The best
Google Review
- October 18, 2018
The waiting room was very nice, my service was done promptly, thank you I had a great experience :)
Google Review
- October 18, 2018
New remodel has made service much more efficient
Google Review
- October 17, 2018
Fantastic staff with everyone helping me make the best buying experience they could!!! I highly recommend buying from Lithia! I love my 2018 Jeep Grand Cherokee.. Thank you, Craig, James, and Jarrett and everyone for being so professional, fun, and helpful...
Google Review
- October 17, 2018
I highly recommend Lithia! Tony was super polite and easy to work with. I absolutely love my 2017 jeep renegade! Couldn't be happier with my experience here.
Edmunds.com - Service Review
- October 17, 2018
I took my 2018 Dodge Ram 2500 in for service and Luis Carrillo (service advisor) was very friendly, helpful, informative, and excellent to work with. This was a huge step above my previous servicing experiences through Auto World in Petaluma. The whole experience at Lithia was smooth and done right.
Google Review
- October 17, 2018
DealerRater Review
- October 16, 2018
All concerns where taking care off. I had the service done when promised. They kept me inform during the repairs and the repairs came out to the correct estimate
DealerRater Review
- October 16, 2018
In and out in about 1 hour, free coffee and Zach was exceptional as usual. An oil change is not going to change your life, but these guys know what theyre doing. Overall a great experience.
Google Review
- October 15, 2018
Google Review
- October 15, 2018
Fantastic staff with everyone helping me make the best buying experience they could!!! I highly recommend buying from Lithia! I love my 2018 Jeep Grand Cherokee.. Thank you, Craig, James, and Jarrett and everyone for being so professional, fun, and helpful...
Yelp Review
- October 15, 2018
I would like to change my review from the last time. I have not gone to Lithia since all my bad treatment. I made an appointment for my car's service and they had a person answer the phone very nice as other times no one took care in any dept. The service center was about 99% better and car was...
Google Review
- October 15, 2018
I highly recommend Lithia! Tony was super polite and easy to work with. I absolutely love my 2017 jeep renegade! Couldn't be happier with my experience here.
Facebook Review
- October 13, 2018
el servisio de Nico Cuevas te tratan como familia
Google Review
- October 13, 2018
Google Review
- October 13, 2018
Fantastic staff with everyone helping me make the best buying experience they could!!! I highly recommend buying from Lithia! I love my 2018 Jeep Cherokee.. Thank you, Craig, James, and Jarrett and everyone for being so professional, fun, and helpful...
Cars.com Review
- October 11, 2018
We have never been treated better. We were stranded at the camp grounds, but were able to get the car to Lithia. The looked at our car immediately, order a part from LA, and we picked the car up the next day. Thanks to Jenell Stuebing and the mechanic who died the car. Best, Paul
DealerRater Review
- October 03, 2018
Tony and Chris were very helpful in making my new Jeep purchase. I would definitely recommend both of them to assist other in a Jeep purchase.
Google Review
- October 02, 2018
Truck was ready before estimated time. Even 1 tailgate recall item done with service.
Google Review
- October 02, 2018
Well like in any place, went selling something all is Good, but went the buyer need support for any situation, NO BODY BE REASONABLE.
Cars.com Review
- October 02, 2018
WENT IN FOR 2 RECALL REPAIRS. DROPPED OFF AND PICKED UP IN 3 HOURS. GOOD OVERALL SERVICE.
DealerRater Review
- October 02, 2018
Salesman Rick Epting was very knowledgeable and provided great customer service. We enjoyed the experience. We will return when we are looking for our next new vehicle.
Google Review
- September 30, 2018
Very kind hearted employees working for you at this dealership.
Google Review
- September 27, 2018
Very kind hearted employees working for you at this dealership.
Google Review
- September 27, 2018
Quick service and nice new service waiting area.
Cars.com Review
- September 26, 2018
No magazines in the waiting room and the tv did not work. The large sliding front door to the service representative area is difficult to open for someone with arthritis in their hands. It is not only heavy but there is no handle to grip on to.
DealerRater Review
- September 25, 2018
They honored the appointment and provided the service as expected. It was also easy to get an appointment. Internet worked fine for me to work while waiting. Altgough wait was not long.
Google Review
- September 23, 2018
Quick service and nice new service waiting area.
Google Review
- September 22, 2018
DealerRater Review
- September 22, 2018
Got my car serviced and left it there and was ready later that day! Thanks for the great service lithia! See you guys next time
Google Review
- September 21, 2018
Google Review
- September 20, 2018
I arrived prior to my scheduled service time and was waited on promptly. I received numerous calls informing me of the progress of the repair. I highly commend the repair technician who took the initiative to not replace a part previously ordered, but to further trace the problem. His action...
DealerRater Review
- September 20, 2018
While servicing my Dodge Ram for a defective backup camera, your service team led by Luis Carrillo also took care of a couple of factory recall items I was not aware of. Got my vehicle back sooner than I expected.
Google Review
- September 18, 2018
Facebook Review
- September 17, 2018
I had my truck in for repair that took 5 days as parts had to be ordered. Zach kept me informed by text as to the progress every day so I could plan ahead.Thanks to Zach for great cust servive. The repairs were done and explained great on envoice. Great job.
Google Review
- September 17, 2018
Great service they went far above wonder service to accommodate us twice
Google Review
- September 17, 2018
Would rate them higher, but the place is a mess right now as they are remodeling.
Cars.com Review
- September 17, 2018
Delivered vehicle for recall. Staff was courteous and communicated well. Work was performed in a timely manner.
Google Review
- September 16, 2018
Cars.com Review
- September 16, 2018
Tony was awesome give that man a freakin raise! Customer service at its best!
Cars.com Review
- September 15, 2018
Easy to schedule service online, service representative added warranty services for me as well as a recall repair. Shuttle was convenient and driver was friendly. I purchased my vehicle from them and Im glad I did as keeping the car in top shape is easy with their full line of services.
DealerRater Review
- September 15, 2018
I was pleased to get the water pump replaced in about one hour. This showed me that the technician really knew what he was doing and there were no leaks. i'm not used to others working on my vehicle as I've rebuilt the B-series Cummins before. (I'm a retired Auto Shop teacher 37 years).
Edmunds.com - Sales Review
- September 11, 2018
If you need a vehicle, go to Lithia. Ask for Kayla Robertson and prepare to enjoy straight forward, professional, customer focused attention. No frills, nonsense, or shenanigans, just focused attention to the details we requested. And when its time to do the paperwork Chris in finance is awesome....
DealerRater Review
- September 11, 2018
In all of the years I have had service at this dealership, I have always been treated with respect and worked with, to solve any and all problems. I recently had the unfortunate experience of working with Thurston's service department in Ukiah, While I won't waste my time on details, lets just say...
Google Review
- September 10, 2018
Edmunds.com - Service Review
- September 10, 2018
Service Advisor was great.
Cars.com Review
- September 10, 2018
Jerret was fantastic! I drove 5 hours to do business with him, and it was worth it. Thank you again!
Google Review
- September 08, 2018
DealerRater Review
- September 08, 2018
The team was willing to work with my schedule friendly. Prompt. And they kept me updated along the way. I will continue to use this dealership for my car needs.
Google Review
- September 05, 2018
Google Review
- September 04, 2018
Edmunds.com - Service Review
- September 04, 2018
Thanks u very much for the great service
Edmunds.com - Service Review
- September 03, 2018
Excellent service from beginning to end. Delightful shuttle driver.
Cars.com Review
- September 02, 2018
I've said this before, but I travel a lot and have been to several Dodge Locations. Lithia is by far the BEST, and the service guys Zach, Louis, and Kyle have been GREAT. Next time I buy a truck, it will be from Lithia, all based on your service department!
Google Review
- September 02, 2018
Very kind hearted employees working for you at this dealership.
DealerRater Review
- September 02, 2018
I would recommend this dealership/ service to anyone. Friendly, efficient and great service by service advisor Jenell Stuebing. Had door lock issues. Service tech also found safety issue with right front lower control arm. Parts were ordered immediately and will be fixed soon.
Google Review
- August 31, 2018
Edmunds.com - Service Review
- August 31, 2018
Great friendly service.
Edmunds.com - Service Review
- August 31, 2018
Oil is changed and car is clean.
Google Review
- August 30, 2018
Would rate them higher, but the place is a mess right now as they are remodeling.
Google Review
- August 30, 2018
Visited several dealers to get information on a new Ram 1500. Lithia was the only one that was knowledgeable, friendly, and fair. Ended up buying from Lithia for its no-pressure, and fair pricing. Never been a fan of auto salesman, but a Rick was great.
Google Review
- August 30, 2018
Service was premo I do however have one complaint I paid for the truck in one lump payment and did not get a full tank of gas, in fact I received the truck on empty I had to go straight to the gas station.I would say 5 star but dang send me a 100 dollar gas card and I will continue to do Buisness...
Google Review
- August 30, 2018
Salesman Jarret was awesome! He is a great asset to your dealership.
Google Review
- August 30, 2018
Had an appt this past Saturday.. in and out . Kyle did a fantastic job 10/10 . Already made my next appt
Cars.com Review
- August 30, 2018
be nice when you get the service dept finished. i also dont want to write a review. Why is this manditory.
Google Review
- August 30, 2018
Straight forward, no hassle sales, upfront price and a GREAT DEAL!
Google Review
- August 29, 2018
Google Review
- August 29, 2018
Service was premo I do however have one complaint I paid for the truck in one lump payment and did not get a full tank of gas, in fact I received the truck on empty I had to go straight to the gas station.I would say 5 star but dang send me a 100 dollar gas card and I will continue to do Buisness...
Google Review
- August 29, 2018
Cars.com Review
- August 28, 2018
My service writer Zack Sheets is always so professional and amazing to work with! I will definitely be bringing my car back.
Google Review
- August 28, 2018
Visited several dealers to get information on a new Ram 1500. Lithia was the only one that was knowledgeable, friendly, and fair. Ended up buying from Lithia for its no-pressure, and fair pricing. Never been a fan of auto salesman, but a Rick was great.
CarGurus Review
- August 28, 2018
Very pleased with the entire process. Rick was wonderful. First contacted him by email and Rick kept in contact, timely responses to each contact and...
Google Review
- August 28, 2018
Had an appt this past Saturday.. in and out . Kyle did a fantastic job 10/10 . Already made my next appt
Google Review
- August 28, 2018
Salesman Jarret was awesome! He is a great asset to your dealership.
CarGurus Review
- August 28, 2018
Very pleased with the entire process. Rick was wonderful. First contacted him by email and Rick kept in contact, timely responses to each contact and...
Cars.com Review
- August 26, 2018
LoJack technician was stuck in traffic, so Lithia loaned my husband a car to drive home so he wouldnt have to sit and wait. It was greatly appreciated.
DealerRater Review
- August 26, 2018
I have purchased 2 cars from this dealership. Both cars I bought through Tony. Every time I go in to have an oil change Tony finds me to say hello and ask how the cars are running. We also chat about our dogs and he calls on my birthday. It's more than a dealership it's a friendship.
Google Review
- August 24, 2018
CarGurus Review
- August 24, 2018
Very nice dealership with very kind employees
Google Review
- August 23, 2018
DealerRater Review
- August 23, 2018
I did a factory order of a 2018 Jeep Renegade. Ordering, negotiating the price, pickup, and completing paperwork with the finance guy was no hassle, and a stress-free experience. This was the second vehicle I've purchased from this dealership and I would go to them again if looking for one of the...
Google Review
- August 23, 2018
Cars.com Review
- August 22, 2018
Customer service is great from Luis. He goes out of his way to make sure that there are no issues with my car. The facility being under construction was frustrating, but all was handled well.
Google Review
- August 22, 2018
Cars.com Review
- August 22, 2018
Luis Carrillo in the service department is OUTSTANDING. Knowledgable, communicative and on top of all aspects of service for my Dodge truck. I give Lithia CJD of SR and Luis a 5 plus star rating. Thank you Tim
Google Review
- August 22, 2018
Cars.com Review
- August 22, 2018
Great service, very friendly. Salesman Jarrod, was very professional and offered lots of help. Finance manager was great helping with paperwork.
DealerRater Review
- August 22, 2018
This is the second Ram that I bought from Lithia and Rick Epting did a fantastic job throughout the process. This was the first time I had ever factory ordered and Rick made sure that I understood the options available and pros/cons to each. He listened to me and made sure I wasnt my worst enemy....
DealerRater Review
- August 22, 2018
We recently bought a used vehicle from Lithia and the transaction went very smoothly. In addition, we received a fair value for our trade in.
DealerRater Review
- August 22, 2018
I have lifetime oil changes on both my vehicles. I call to schedule every three months. It is done quickly and they keep track of my upcoming service schedule. They are always friendly and know who I am when I walk in. I am offered a ride every time if Im not waiting. The experience is always great.
CarGurus Review
- August 22, 2018
Sarah is AMAZING!!!!! She is very helpful and understanding. A+++++
DealerRater Review
- August 21, 2018
Zack is an awesome service advisor, friendly, helpful and overall great addition to Lithia service. Thanks for all your assistance in taking care of my vehicles needs.
Google Review
- August 20, 2018
Would rate them higher, but the place is a mess right now as they are remodeling.
Google Review
- August 13, 2018
Google Review
- August 13, 2018
Google Review
- August 12, 2018
Google Review
- August 12, 2018
Facebook Review
- August 11, 2018
They always take care of my needs and requests
DealerRater Review
- August 11, 2018
I was surprised how fast the service was. The recall notice said to expect an hour or so and I was out of there in about 45 minutes. I have always been more than satisfied with Santa Rosa Litihia and it keeps my wife and I coming back there time and again for new cars.
CarGurus Review
- August 10, 2018
Fast response and very helpful.
Cars.com Review
- August 09, 2018
As a first time buyer, Jarret made the purchase easy and relaxing. He handled everything and made something that could be stressful fluid and easy. I would recommend him to anyone looking to purchase a new vehicle.
DealerRater Review
- August 09, 2018
I purchased my RAM3500 six years ago and have had all the service done at Lithia. Between regular service, recalls and an extra or two, service had been outstanding. I have always spoke with Louis Carrillo and have received nothing but the best courtesy and advice.. We also purchased a Jeep for my...
Edmunds.com - Service Review
- August 09, 2018
The service department (despite it being a bit chaotic in the parking lot because of the remodel happening) is greatly improving. Kyle is incredibly helpful and all the advisors do their best to make sure youre being taken care of. My car was ready hours before I thought it would be, and its running...
Cars.com Review
- August 09, 2018
We purchased our used car from Lithia Chrysler Jeep Dodge of Santa Rosa and could not have had a better experience. After initially locating the car on the internet, Craig was readily available by telephone or email to answer questions and set up an appointment for viewing the vehicle. He was able...
Google Review
- August 08, 2018
Google Review
- August 06, 2018
CarGurus Review
- August 06, 2018
Dealer contacted me timely and was not pushy. Would recommend.
Google Review
- August 03, 2018
In and out on time!
Google Review
- August 01, 2018
Cars.com Review
- July 31, 2018
They did everything thing they said they were going to do.
Cars.com Review
- July 31, 2018
Zack is awesome with me and everyone in there always. Hes always by his self and makes it work!!! Great worker.
Google Review
- July 30, 2018
Luis and his service staff are terrific! They always get the job done in faster than they promise and always let me know the status, even on oil changes.
Google Review
- July 30, 2018