Google Review
- July 17, 2019
Google Review
- July 17, 2019
Ali and the Tampa Mercedes team was very helpful during the whole process. Ali made sure that the A220 was within my budget and had the specifications that I wanted. He patiently showed me different cars to ensure the one that I leased was exactly what I wanted and looking for! Totally satisfied...
Google Review
- July 17, 2019
Best Service in town! Ricky Acosta was extremely helpful, knowledgeable and efficient!!! Make sure getting your car serviced seem like a walk in the park!
Google Review
- July 17, 2019
Excellent service experience as always, I have a Sprinter based RV and the service is always correct and prompt. They even washed the RV after performing the service. My advisor is David Z and he is the best
Google Review
- July 17, 2019
I've been to numerous Mercedes-Benz service departments and found the Tampa location to be the most professional. My service advisor Mike Nankovitch was extremely helpful in getting my car serviced and completed in a very short time period.
Response from the owner Replied: Dan, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Mike was extremely helpful. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- July 17, 2019
Prompt meeting with Jesus. He provided frequent updates on the works being performed. He then took me to my car and demonstrated all the completed work. A terrific experience.
Google Review
- July 17, 2019
Response from the owner Replied: We appreciate your positive review of our dealership.
Google Review
- July 17, 2019
Response from the owner Replied: We appreciate your positive review of our dealership.
Google Review
- July 17, 2019
Response from the owner Replied: We appreciate your positive review of our dealership.
Google Review
- July 17, 2019
Response from the owner Replied: We appreciate your positive review of our dealership.
Google Review
- July 17, 2019
Jesus Valiente is the Best Service advisor. I have always had the best experience at this dealership. Keep it up!
Response from the owner Replied: Yamille, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Jesus is the best service advisor. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- July 16, 2019
Technical job delivered was fine. Lack of communication & missing information about processing are cons.Edit: Customer Service Manager was in touch. He is so kind and he did his best to rectify the situation. I really appreciate. Thanks to Mr. John.
Response from the owner Replied: We appreciate your feedback. I am pleased to hear that our team did a good job technically. I do apologize for any lack of communication that occurred, however. Please contact me at your convenience to discuss your visit with us in further detail. Alex Glickman, General Manager, 813-580-5251
Google Review
- July 16, 2019
We have Ali as out sales rep and he is wonderful!! Jay in finance was just as wonderful!! We ended up buying the vehicle we were looking for!! Thanks Ali!!!!
Response from the owner Replied: Randy, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Ali and Jay are wonderful. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- July 16, 2019
Ralph is the man when it comes to getting your car serviced! He is in constant communication with me and keeps me well informed during the process. He is also very accommodating and ensures my needs are well taken care of. The environment there is very friendly and welcoming. I feel like a valued...
Response from the owner Replied: Javier, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Ralph keeps you in constant communication and is very accommodating. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- July 16, 2019
Chip and Juli made sure I was fully taken care of and that my car was fixed correctly before I left. Chip sat with me in the car for half an hour to make sure my XM radio was working and set up properly. They were kind and friendly throughout and made my experience seem like less of a chore and more...
Response from the owner Replied: Bailey, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Chip and Juli made sure you were fully taken care of. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- July 16, 2019
Jaden is very personable and informative, she is very pleasant to work with.
Response from the owner Replied: Debra, Thank you for your high praise of Mercedes-Benz of Tampa. I am happy to hear that Jaden was personable and informative. Please let us know how we may assist you in the future. Alex Glickman, General Manager
Google Review
- July 15, 2019
Jaden is very personable and informative, she is very pleasant to work with.
Response from the owner Replied: Debra, Thank you for your high praise of Mercedes-Benz of Tampa. I am happy to hear that Jaden was personable and informative. Please let us know how we may assist you in the future. Alex Glickman, General Manager
Google Review
- July 15, 2019
Jesus Valiente ensures that my AMG gets the service it requires and is just plain great to work with. He makes a big difference in how I feel about your dealership.
Response from the owner Replied: Charles, Thank you for taking the time to review Mercedes-Benz of Tampa. We take pride in exceeding our customers' expectations so I am thrilled to hear that Jesus is great to work with. We value your business and look forward to working with you again. Alex Glickman, General Manager
Google Review
- July 15, 2019
Jaden was absolutely amazing, she is very thorough and made my experience very good. In the past Ive had some ok experiences she definitely is keeping me a customer here, u goGirl!
Response from the owner Replied: Katie, Thank you for taking the time to share your experience with me and the rest of our team here at Mercedes-Benz of Tampa. Providing outstanding service to all of our customers is our top priority so I am thrilled to hear Jaden was amazing and thorough. Please don't hesitate to reach out if you have any questions or need anything else. Alex Glickman, General Manager
Google Review
- July 15, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- July 15, 2019
Darrell was excellent
Response from the owner Replied: Stanley, Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that Darrell was excellent. We look forward to seeing you again for service. Alex Glickman, General Manager
Google Review
- July 15, 2019
Excellent service! Jaden took time to explain why my problem occurred, not only solved it--complimentary! Thanks so much.
Response from the owner Replied: Sandra, Thank you for the 5-star review of Mercedes-Benz of Tampa. Our goal is to provide excellent customer service and I am pleased that Jaden provided excellent service. Thank you for your business and we look forward to serving you again. Alex Glickman, General Manager
Google Review
- July 15, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- July 13, 2019
Jaden, in the service department has been a rockstar. Her knowledge, support, empathy, and customer care is one of the best I have experience. Mercedes of Tampa you have a jewel in jaden.
Response from the owner Replied: Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Jaden is a rockstar. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- July 13, 2019
Jaden has gone above and beyond to help me out with the recent issues on my vehicle. She has been extremely helpful and personable. Her great customer service is very much appreciated!
Response from the owner Replied: Adam, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Jaden goes above and beyond. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- July 12, 2019
Staff are friendly, knowledgeable and on point
Response from the owner Replied: Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that our team is friendly and knowledgeable. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- July 12, 2019
Thanks rick!You and your team helped me pin point the issue. Always a pleasure thank you.
Google Review
- July 12, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- July 12, 2019
Julie Martin always takes good care of me when I come in for service. Great communication and customer service. Thanks again Julie!
Response from the owner Replied: Ryan, We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Julie takes good care of you. Thank you for your business! Alex Glickman, General Manager
Google Review
- July 12, 2019
Great - was out fast !
Response from the owner Replied: Sandra, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that our team was fast. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- July 12, 2019
Working with this dealership from the sale to initial service has been excellent. They have met their promises and met my needs very effectively. The GO-TO Mercedes dealership for me.
Response from the owner Replied: Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that our team has met your needs effectively. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- July 12, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- July 12, 2019
Jaleel is service is the best!
Response from the owner Replied: Christine, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Jaleel is the best. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- July 12, 2019
Dan provided me with excellent customer service and support during my last visit. Mercedes-Benz service has always provided me outstanding service for over 20 years of owning Mercedes cars.
Response from the owner Replied: Robert, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Dan provided you with excellent customer service. We appreciate your loyalty. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- July 12, 2019
My advisor was extremely helpful and provided excellent service.
Response from the owner Replied: We appreciate your positive review.
Google Review
- July 11, 2019
Always such a pleasure getting any service done at this dealership. Jaden has been so helpful and prompt with making sure my car was taken care of. She has followed up and kept me informed along the process and would highly recommend!
Response from the owner Replied: Michelle, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am pleased that Jaden is helpful and prompt. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- July 11, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- July 11, 2019
very good service
Response from the owner Replied: Ronald, Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that our team provided good service. We look forward to serving you again in the future. Alex Glickman, General Manager
Google Review
- July 11, 2019
I don't bring my cars back to the dealer for repairs, BUT I had to this time. My reasoning I don't trust them. I was greeted by a service advisor JADEN BATTEN, who was not only professional, but listened to what I had to say. She did not try to fast talk me, nor talk over me. She understood my...
Response from the owner Replied: Thank you for your positive review of Mercedes-Benz of Tampa. We appreciate your business and I am glad that Jaden was professional and listened to what you had to say. PLease do not hesitate to contact us if we can be of any further automotive assistance. Alex Glickman, General Manager
Google Review
- July 11, 2019
Service department was excellent, Jaden Batten took control of my problems and kept me informed of the progress on the service visit. All problems were resolved efficiently.
Response from the owner Replied: Thank you for visiting us at Mercedes-Benz of Tampa. We are happy that Jaden kept you informed. If there is ever anything you need in the future, please let us know. Alex Glickman, General Manager
Google Review
- July 11, 2019
JADEN Batten was awesome and very helpful.. She is my Service Advisor for any of my Mercedes Benz vehicles...
Response from the owner Replied: Juan, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Jade is awesome and helpful. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- July 11, 2019
Jaden is extremely responsive, delivered on time, and was pleasant to work with. Great experience.
Response from the owner Replied: Peter, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Jade is responsive and pleasant to work with. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- July 11, 2019
Jaden in service is very professional and super friendly. Every time I have had a service issue she has exceeded my expectations on getting it resolved. She makes every visit a breeze; I always feel comfortable knowing my needs will be taken care of with her!
Response from the owner Replied: Daniella, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am happy to hear that Jaden is professional and exceeded your expectations. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- July 11, 2019
Service was beyond great!
Response from the owner Replied: Theresa, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that our team provided beyond great service. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- July 11, 2019
I just wanted to update my recent experience with Mercedes of Tampa Bay. My service rep was Ms Jade Batten, who By the way was very professional Courteous and very patient. She explain each step of the process and even provided me a free rental car. I give miss Batten 5 stars for outstanding...
Response from the owner Replied: Rob, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Jade was professional and explained each step of the process. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- July 11, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- July 11, 2019
Jaden Batten was so awesome !!! Best service advisor!
Response from the owner Replied: Jeffrey, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Jaden was awesome. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- July 11, 2019
One of the best dealerships ever! I was in for with a new car for maintenance and Jaden in service really helped me out. She was able to fix everything on the car and provide a general inspection for free. They even washed my car, it looks great! I would continue doing business with Mercedes of...
Response from the owner Replied: Joshua, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Jaden really helped you out and our team provided you with the information when it came to your maintenance. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- July 11, 2019
I just like to say that Julie Boland in Service showed me, as a customer, excellence every step of the way. When you go to the dealership, you expect lack of emotion and high prices, and nothing more. That wasn't the case with Julie. Not only did she keep me informed consistently, but she had a...
Response from the owner Replied: We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Julie kept you informed and made your visit memorable. Thank you for your business! Alex Glickman, General Manager
Google Review
- July 11, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- July 10, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- July 10, 2019
THEY HELP US IN EVERY SITUATION AND WE FEEL LIKE AT HOMETHANK YOU VERY MUCH
Response from the owner Replied: Pablo, Thank you for the 5-star review of Mercedes-Benz of Tampa. Our goal is to provide excellent customer service and I am pleased that our team makes you feel at home. Thank you for your business and we look forward to serving you again. Alex Glickman, General Manager
Google Review
- July 10, 2019
Google Review
- July 10, 2019
Ralph was an EXCEPTIONAL Technician.....Really appreciate his attention to detail and his follow through in a very difficult issue. My experience with M-B Tampa was flawless. If I lived in Tampa, you would be my dealer of choice. Thanks for your professional attention. Respectfully, Dr. R. Benton...
Response from the owner Replied: Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Ralph was exceptional and provided good attention to detail. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- July 10, 2019
great experience....people who helped me were wonderful..
Response from the owner Replied: Saul, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that our team provided a great experience. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- July 10, 2019
Great as usual. Always a pleasure shopping with Mercedes Benz of Tampa as well as their service department.
Response from the owner Replied: Ronald, Thank you for taking the time to share your feedback. I am pleased to hear that it's a pleasure working with our service department. Please let us know how we can be of further assistance. Alex Glickman, General Manager
Google Review
- July 10, 2019
Dan, thank you for giving us the VIP treatment and for going out of your way to make us happy while we were having the issues with our car.
Response from the owner Replied: Rick, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that our team provided the VIP treatment. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- July 09, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- July 09, 2019
Florida Fire Service Inc
Response from the owner Replied: Doug, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that our team provided a 5-star experience. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- July 09, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- July 09, 2019
Great service this morning. Ellen is great, always takes of my appointments in professional yet personal style. She said it would take 2 hours for the service, it did and she kept me posted while I waited. Overall really good experience.
Response from the owner Replied: Linda, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Ellen is great and kept you posted. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- July 09, 2019
I would give the service team 5 stars! I worked directly with Jaden Batten and can not say enough great things about her. She kept me updated throughout my service appointment. She made sure I did not have any questions and also that I was aware of everything that was being completed in that...
Response from the owner Replied: Katie, We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Jade kept you updated and was a pleasure to work with. Thank you for your business! Alex Glickman, General Manager
Google Review
- July 09, 2019
Response from the owner Replied: I am sorry to hear that you did not have a more positive experience with us at Courtesy Hyundai. Please reach out to me at your convenience so we may assist you in moving forward towards a resolution. Alex Glickman, General Manager, 813-324-2866
Google Review
- July 09, 2019
Response from the owner Replied: Brad, sorry to hear that you had this experience with us. We hope you are willing to give us another chance. Please reach out to me at your convenience so we can work towards a resolution. Alex Glickman, General Manager, 813-324-2866
Google Review
- July 09, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- July 09, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- July 09, 2019
excellent, they found and fixed the problem within an hour.
Response from the owner Replied: Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that our team is excellent. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- July 08, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- July 08, 2019
I learn my lesson!I wont take my car to an other place!Im staying with the best team, mechanics and supportThanks to Me Bob NetMy advisor
Response from the owner Replied: Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that Bob and our team is the best. We look forward to serving you again in the future. Alex Glickman, General Manager
Google Review
- July 08, 2019
Excellent, Joey my Service Rep did a great job working my job order, he was awesome and professional, knowledgeable, and efficient. Facilities where very accommodating
Response from the owner Replied: Steven, We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am pleased to hear Kimberly and our team were professional and efficient. We appreciate your business. Alex Glickman, General Manager
Google Review
- July 08, 2019
Jaleel Khan is my service advisor for many years now. He always takes great care of me, makes sure I get the best price and service possible. Thanks Jaleel, youre the best!
Response from the owner Replied: April, Thank you for your positive review of Mercedes-Benz of Tampa. We appreciate your business and I am glad that Jaleel takes great care of you. Please do not hesitate to contact us if we can be of any further automotive assistance. Alex Glickman, General Manager
Google Review
- July 08, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- July 06, 2019
My windshield wiper arm flew off of my car last weekend. Went to this dealership and bought $85 windshield wipers and had them install them. Realized new wiper blades are not functioning properly. They were stuttering and they left two deep scratches in my windshield. I call and service again...
Response from the owner Replied: Brett, Thank you for your review. We appreciate your feedback and as always, will utilize to improve our customer experience. Our apologies for not exceeding your expectations. Alex Glickman, General Manager
Yelp Review
- July 06, 2019
I generally love this place because we always get such great service from David who has sold us 3 cars and handled one trade in. However, within the last month of having service done at this location, my handicap plaque has been stolen and over $200 of items I left in the trunk from Ikea were...
General M. Replied: LaTerria, thank you for leaving a review.I can assureyou that our service teamvalues honesty andintegrity and always has the customer's best interest in mind. If you would like to speak with me, perhaps I can answer any questions you may have and restore your faith in our service department. Alex Glickman, General Manager, 813-580-5251
Google Review
- July 05, 2019
Great team and great service. I wouldnt go anywhere else.
Response from the owner Replied: David, Thank you for taking the time to review Mercedes-Benz of Tampa. We take pride in exceeding our customers' expectations so I am thrilled to hear that our team is great. We value your business and look forward to working with you again. Alex Glickman, General Manager
Google Review
- July 05, 2019
Bob Net always provides superior service experience! He's one of the main reasons I have continued to be a longtime customer of MB of Tampa.
Response from the owner Replied: Lisa, Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that Bob provided superior service. We look forward to seeing you again for service. Alex Glickman, General Manager
Google Review
- July 05, 2019
As always, this place is #1! Especially Joey, he is available to get me in and out at any time! The staff and service is def A+++++, Great job guys!
Response from the owner Replied: Jazmin, Thank you for the 5-star review of Mercedes-Benz of Tampa. Our goal is to provide excellent customer service and I am pleased that Joey and our team provided an A++++ experience. Thank you for your business and we look forward to serving you again. Alex Glickman, General Manager
Google Review
- July 05, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- July 05, 2019
Very efficient.
Response from the owner Replied: Tammy, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am pleased that our team was efficient. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- July 04, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- July 04, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- July 04, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- July 04, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- July 04, 2019
Bob Net is wonderful to work with! He goes above and beyond to provide the best customer experience possible! Thank you
Response from the owner Replied: Tellie, Thank you for taking the time to share your experience with me and the rest of our team here at Mercedes-Benz of Tampa. Providing outstanding service to all of our customers is our top priority so I am thrilled to hear Bob was wonderful to work with. Please don't hesitate to reach out if you have any questions or need anything else. Alex Glickman, General Manager
Google Review
- July 04, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- July 03, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- July 03, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- July 03, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- July 03, 2019
Nice dealership and great employees
Response from the owner Replied: Tarek, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that our team is great. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- July 02, 2019
My service advisor Juli Martin was A-awesome! This was my first MB service here in Florida being a new resident from Virginia and I was so lucky to be assigned to Juli. She was very skillful & detailed in explaining to me what was being done to my car and made me instantly feel at home! I thought I...
Response from the owner Replied: Mimi, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Juli was skillful and detailed. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- July 02, 2019
Worst Experience, For straight 3 weeks I went to have a car wash and every time there machine was down. Today I even called before going there and they said yes it is working and when I reached there after half an hour drive, they said machine is still down. I was not expecting this kind of service...
Response from the owner Replied: Thank you for taking the time to leave your review. I apologize for the miscommunication and inconvenience that you experienced on our behalf in relation to our car wash service. I would like to speak with you further and hopefully restore your faith in us. Alex Glickman, General Manager, 813-580-5251
Google Review
- July 02, 2019
Fantastic experience with this dealership!Juli was my service advisor, she did an excellent job. .. a true professional!
Response from the owner Replied: Andrea, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Juli did an excellent job. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- July 02, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- July 02, 2019
I went in with a vehicle that had negative equity unsure of what Mercedes would be able to do for me. My leasing consultant Antonio Ciraco was AMAZING!!!! I told him upfront what my situation was and he provided me with a beautiful 2019 C-Class C 300 Sedan. We did not have to go back and forth about...
Response from the owner Replied: Antonia, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Antonio was AMAZING and did everything in his power to make sure you were satisfied. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- July 02, 2019
Service was great. Car was done well, quickly and they had a loaner car. Tampa Mercedes seems to rise above many of the other dealers. Many steps above the South Orlando Dealer! I am disappointed in my center piano-black console fading and turning colors already. It looks terrible and is...
Response from the owner Replied: Cal, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that our team rises above. We appreciate your additional feedback. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- July 02, 2019
I was extremely pleased with my experience at Mercedes of Tampa. Manny goes above and beyond to provide great customer service.
Response from the owner Replied: Kimberly, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Manny goes above and beyond. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- July 02, 2019
Had a large screw and washer in my newly purchased tire. I texted the line listed on Google and the response was almost immediate. Within minutes I had an appointment in 10min to drop off the car to get the tire replaced. When I arrived, Ellen took care of me like I was a friend! I felt well taken...
Response from the owner Replied: April, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Ellen took good care of you and we were able to get you back on the road quickly. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- July 02, 2019
Loaner car on service
Response from the owner Replied: Neil, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that our team provided a 5-star experience. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- July 01, 2019
Great service, in and out as usual.
Response from the owner Replied: Jay, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that our team provided great service. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- July 01, 2019
We are very satisfied with the help and knowledge Skevos provided to make sure we were happy with the car we purchased.. Thank You Skevos!!!
Response from the owner Replied: Alise, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Skevos was knowledgeable and you were satisfied with the car purchasing experience. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- July 01, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- July 01, 2019
Mbot always goes above and beyond. Professional clean cut people providing excellent service.
Response from the owner Replied: Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that our team goes above and beyond. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- July 01, 2019
Jaleel provided great fast service on my recent visit to the Service Department. He took care of the nail in my tire, put new batteries in my key fobs and had the car washed. Thank you Jaleel
Response from the owner Replied: Ginny, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Jaleel provides fast service. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- July 01, 2019
Derick, Christian, and Shay were all amazing. They made the car buying process easy. I appreciate Dericks knowledge and expertise as I bought my first Mercedes. I will definitely recommend anyone in the car buying market to come to Mercedes of Tampa Bay.
Response from the owner Replied: Alexis, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Derick, Christian, and Shay were amazing and made the car buying process easy. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- July 01, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- July 01, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- June 30, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- June 29, 2019
I had a two and a half hour wait for them to confirm what I told them was wrong-I just needed a new gas cap. Something that can easily be determined by doing a quick diagnostic test. People with major services came and went as I waited. This was such a poor first time experience. Next time Ill be...
Response from the owner Replied: Soyini, Thank you for taking the time to leave your feedback. I regret to hear your first visit was not exemplary and I apologize for the long wait you experienced. I would like to speak with you further about your visit, and hopefully restore your faith in us, if you would please contact me at your convenience. Alex Glickman, General Manager, 813-580-5251
Yelp Review
- June 29, 2019
I had a two and a half hour wait for them to confirm what I told them was wrong-I just needed a new gas cap. Something that can easily be determined by doing a quick diagnostic test. People with major services came and went as I waited. This was such a poor first time experience. Next time I'll be...
General M. Replied: Soy, Thank you for taking the time to leave your feedback. I regret to hear your first visit was not exemplary and I apologize for the long wait you experienced. I would like to speak with you further about your visit, and hopefully restore your faith in us, if you would please contact me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- June 29, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- June 29, 2019
Came to get my car wash and air in my tires. When I got my car back it was not clean so I ask the young man if my car was wash he said yes but due to an appointment i got in my car and head to my appointment went to the back and my car to retrieve and item and realize my car was still the same way I...
Response from the owner Replied: Marva, We appreciate your review. I apologize for the miscommunication that has occurred. I would be happy to assist you. Please contact me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- June 28, 2019
I bought a MB GLC yesterday, and it was such a painless experience. I was nervous going into the dealership, but I was soon greeted by salesman, Aliwho was very friendly, knowledgeable and transparent about all the questions I had. He worked very hard to make this deal happen and satisfy my demands,...
Response from the owner Replied: We appreciate your positive review.
Google Review
- June 28, 2019
Very Professional and courteous
Response from the owner Replied: Lester, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that our team was professional and courteous. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- June 28, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- June 28, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- June 28, 2019
My experience was marvelous. My sales man Antonio C. Was the best I have ever had. Very tentative to my wishes and made it all happen
Response from the owner Replied: Brenda, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Antonio was marvelous and made it all happen. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- June 27, 2019
My experience was marvelous. My sales man Antonio C. Was the best I have ever had. Very tentative to my wishes and made it all happen
Response from the owner Replied: Brenda, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Antonio was marvelous and made it all happen. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- June 27, 2019
Response from the owner Replied: We appreciate your positive review
Google Review
- June 26, 2019
Darrell Williams and the tech team did great as usual in diagnosing and solving my cars issues economically. Thanks!
Response from the owner Replied: Kurt, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Darrell did a great job diagnosing and solving your car's issue. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- June 25, 2019
Top notch service and customer service.
Response from the owner Replied: Thanks!
Google Review
- June 25, 2019
Response from the owner Replied: Jose, Thank you for review. Please call me at your convenience so that I can learn more about your experience and what led to your 2 star review. I appreciate your feedback and look forward to speaking with you. Alex Glickman, General Manager, 813-580-5251
Google Review
- June 25, 2019
Response from the owner Replied: We appreciate your positive feedback.
Google Review
- June 25, 2019
Brett and Vito were excellent
Response from the owner Replied: Hector, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Brett and Vito were excellent. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- June 25, 2019
Jaden was Very professional and provided excellent service for replacing a punctured tire and performing service that was due in a week at the same time to avoid a second trip. The loaner car was clean and met my needs.
Response from the owner Replied: Tom, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Jaden was professional and provided excellent service. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- June 25, 2019
I purchased my first Mercedes in 2000. I have been having all my service done at your dealership. I must say that Bob Net is the best service adviser I have used. He explains things thoroughly and makes sure you are fully satisfied with the service. He is knowledgeable and pleasant. He is one of the...
Response from the owner Replied: David, We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Bob is the best service advisor. Thank you for your business! Alex Glickman, General Manager
Google Review
- June 25, 2019
Jess was informative and kept me abreast of the situation and there were no surprises.
Response from the owner Replied: Martin, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Jesus was informative and there were no surprises. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- June 24, 2019
Great dealership I love my new Mercedez.
Response from the owner Replied: Kila, Thank you for your positive review of Mercedes-Benz of Tampa. We appreciate your business and I am glad that our dealership is great. Please do not hesitate to contact us if we can be of any further automotive assistance. Alex Glickman, General Manager
Google Review
- June 24, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- June 24, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- June 24, 2019
Response from the owner Replied: We appreciate your positive review of our dealership.
Google Review
- June 22, 2019
Response from the owner Replied: We appreciate your positive review of our dealership.
Google Review
- June 22, 2019
Very fair and super nice service center
Response from the owner Replied: Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that our team is fair. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- June 22, 2019
My service rep Ellen is the best. Always takes excellent care of me.
Response from the owner Replied: Douglas, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Ellen is the best. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- June 22, 2019
Any time I deal with Mr Willing its a real pleasure. In fact I look forward to seeing him again each time I have service.
Response from the owner Replied: Thomas, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that it was a pleasure to work with our team. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- June 22, 2019
I was very pleased with your rep and all process. Thx.
Response from the owner Replied: Heather, Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that you were pleased with your experience. We look forward to serving you again in the future. Alex Glickman, General Manager
Google Review
- June 21, 2019
Jesus is a pleasure to work with.
Response from the owner Replied: Tianna, Thank you for your positive review of Mercedes-Benz of Tampa. We appreciate your business and I am glad that Jesus is a pleasure to work with. Please do not hesitate to contact us if we can be of any further automotive assistance. Alex Glickman, General Manager
Google Review
- June 21, 2019
Ellen is amazing.
Response from the owner Replied: Toni, We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Ellen is amazing. Thank you for your business! Alex Glickman, General Manager
Google Review
- June 21, 2019
Great service as always.
Response from the owner Replied: Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that our team provided great service, as always. We look forward to serving you again in the future. Alex Glickman, General Manager
Google Review
- June 21, 2019
Always a pleasure to have service here!
Response from the owner Replied: Mary, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that it is a pleasure to have your vehicle serviced here. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- June 21, 2019
Excellent experience with knowledgeable sales person by the name of Louis Friedlander.
Response from the owner Replied: Joseph, Thank you for your positive review of Mercedes-Benz of Tampa. We appreciate your business and I am glad that Louis provided an excellent experience. Please do not hesitate to contact us if we can be of any further automotive assistance. Alex Glickman, General Manager
Google Review
- June 21, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- June 21, 2019
Jaden Batten was so efficient and nice Thanks!!
Response from the owner Replied: Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am pleased that Jaden was efficient. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- June 20, 2019
Response from the owner Replied: We appreciate your positive feedback.
Google Review
- June 19, 2019
I was having trouble connecting my phone to the external speaker system for my E350. Stopped at this dealership and everything was very professional. The concierge was able to help me in a few mins. Very good experience.
Response from the owner Replied: I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that our team was professional and was able to help quickly. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- June 19, 2019
Very disappointed by customer service
Response from the owner Replied: Thank you for sharing your review. Our team strives to provide the best customer service, therefore, I regret to hear that you were disappointed. I would like to restore your faith in us. Please contact me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- June 19, 2019
Everyone was great - Sales / Finance / Concierge - it is a great team!There is a reason that MB of Tampa is one of the top 3 largest dealers in the country...they simply make it happen and make the car buying process pleasant - the way that it should be. GREAT JOB GUYS!
Response from the owner Replied: Mark, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that out tea was great. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- June 19, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- June 18, 2019
Great service by my new service consultant Jesus Valiente!
Response from the owner Replied: Mal, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Jesus was great. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- June 18, 2019
Technical job delivered was fine. Lack of communication & missing information about processing are cons.
Response from the owner Replied: We appreciate your feedback. I am pleased to hear that our team did a good job technically. I do apologize for any lack of communication that occurred, however. Please contact me at your convenience to discuss your visit with us in further detail. Alex Glickman, General Manager, 813-580-5251
Google Review
- June 18, 2019
Rick Acosta is always great to deal with.
Response from the owner Replied: Steve, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Rick is great. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- June 17, 2019
After years of service at MB of Tampa I have to say that I've had nothing but a great brand experience and top customer satisfaction in dealing with any matter regarding my vehicles. The parts department is great, but the most important department to me is the service department b/c it's not always...
Response from the owner Replied: I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Jaleel is the best and had single-handily made you a loyal Mercedes-Benz owner. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- June 17, 2019
Above and beyond..This dealer exceeded all expectations and have gone above and beyond to ensure my satisfaction. I would highly recommend Mercedes of Tampa! Christian (Sales Consultant) has been amazing. Sierra in the concierge department was very knowledgeable and more than helpful.
Response from the owner Replied: Jeremy, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Christian is amazing and Sierra was knowledgeable. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- June 17, 2019
I recently purchased a 2017 GLS at this dealership. It was coming in off a lease in excellent condition and with low mileage. I'm sure you want to hear about the dealership first. Buying a car can be a challenge or a pleasure. This purchase was a pleasure. We negotiated to what I felt was a...
Response from the owner Replied: Alfred, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that it was a pleasure purchasing your vehicle and it handles like a dream come true. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- June 17, 2019
My experience could not have been any better. Mercedes Tampa offers the most competitive pricing and least pushy salesmen on the West coast of FL. High recommended, will be a customer for life!
Response from the owner Replied: Matt, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that our pricing is competitive and you will be a customer for life. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- June 15, 2019
Adil is amazing guy very knowledgeable
Response from the owner Replied: Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Adil is amazing. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- June 15, 2019
Google Review
- June 14, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- June 13, 2019
Best dealer in Tampa.
Response from the owner Replied: Kila, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that our dealer is the best. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- June 13, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- June 13, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- June 13, 2019
Absolute 5 star experience from sales, service and finance!! Juan Arango was one of the most professional and easy to work with salesmen Ive ever dealt with. Bob Net in service has always taken amazing care of me when maintaining my vehicles. Mercedes-Benz makes a great vehicle, but the high level...
Response from the owner Replied: Kevin, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Juan was professional and Bob takes amazing care of you. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- June 13, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- June 13, 2019
Joey and the Team were very timely and professional with my GL. Thanks so much!
Response from the owner Replied: Deborah, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Joey and our team were timely and professional. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- June 12, 2019
Excellent service. Done quickly and very professional communication.
Response from the owner Replied: Rocky, We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that our team provided excellent service. Thank you for your business! Alex Glickman, General Manager
Google Review
- June 12, 2019
2000 mile differential oil change, plus adjustment to the wet clutch to minimize shifting discontinuities (jerking acceleration).
Response from the owner Replied: John, Thank you for your review of Mercedes-Benz of Tampa. We appreciate your business. Please do not hesitate to contact us if we can be of any further automotive assistance. Alex Glickman, General Manager
Google Review
- June 12, 2019
Mike Nankovitch was terrific! Hes very attentive and accommodating. He constantly kept me updated on the status of my car. Thanks Mike for going the extra mile!!
Response from the owner Replied: Lorena, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Mike was terrific and accommodating. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- June 12, 2019
The total experience was incredibly wonderful! I understood every process and felt very comfortable with the entire process. A first class group and organization!
Response from the owner Replied: Jolene, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that you had a wonderful experience with our team. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- June 11, 2019
This dealership is awesome. Jesus Valiente is the standard bearer for customer service. The service department gets crowded and the courtesy car wash is not what you would expect but the service and staff are TNT!!
Response from the owner Replied: Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Jesus and our team are TNT! Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- June 11, 2019
This dealership is awesome. Jesus Valiente is the standard bearer for customer service. The service department gets crowded and the courtesy car wash is not what you would expect but the service and staff are TNT!!
Response from the owner Replied: Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Jesus and our team are TNT! Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- June 11, 2019
Ask for Messa she is the best, got me in a GLA! Thanks again!
Response from the owner Replied: Erica, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am pleased that Messa is the best. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- June 11, 2019
Julie in the Service Dept. as always is a great professional, and she makes it easy to have a great experience at Mercedes-Benz of Tampa.
Response from the owner Replied: Elizabeth, Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that Julie is professional. We look forward to serving you again in the future. Alex Glickman, General Manager
Google Review
- June 10, 2019
While the staff is awesome and attentive - my biggest concern is that I just bought my 2019 Mercedes in late December; And with just 6000 miles on it - everything from the computer system to the molding is falling apart. Hopefully this overhaul has remedied the constant failures. This should not be...
Response from the owner Replied: Thank you for taking the time to leave your review. I am pleased to hear that our team is attentive and awesome, however I do apologize for any negative experience youve had overall. Please contact me at your convenience to discuss this issue in further detail. Alex Glickman, General Manager, 813-580-5251
Google Review
- June 10, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- June 10, 2019
Even with the power out, the parts counter was still able to order a replacement wheel lock key
Response from the owner Replied: Jeff, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that our team was able to order your replacement part. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- June 10, 2019
As a newcomer to Tampa, my first experience with MB of Tampa was for service. The process was seamless and the service advisor assigned to me, Jaden, was professional and thorough. She explained a complicated issue my car had with regard to AC and was able to advance it appropriately. In the end, I...
Response from the owner Replied: Tracey, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Jaden was professional and thorough. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- June 08, 2019
Excellent staff in service department. Quick maintenance and helpful rental at drop off.
Response from the owner Replied: Christine, Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that our team was excellent. We look forward to seeing you again for service. Alex Glickman, General Manager
Google Review
- June 08, 2019
Joseph Helenek has been my Service Account Manager for over 3 years now. He is superb. Timely in all his deliveries, keen attention to detail, very responsive and flexible when I have to deviate from a schedule, and most importantly, personalized service that exceeds all expectations. He was the...
Response from the owner Replied: Eduardo, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Joseph is superb. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- June 07, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- June 07, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- June 07, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- June 07, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- June 07, 2019
I took my 15 yr. old E320 for extended warranty repairs at no cost to me. When done, not only did the repair make a huge difference but my car looked like new inside and out. Love this dealership.
Response from the owner Replied: Rebecca, Thank you for taking the time to review Mercedes-Benz of Tampa. We take pride in exceeding our customers' expectations so I am thrilled to hear that you love our dealership. We value your business and look forward to working with you again. Alex Glickman, General Manager
Google Review
- June 07, 2019
The Full-Service Details on my 2015 MB Truck ML350 was a professional job. No Complaints. I would recommend this service to all who wants a great, good and excellent auto detail. And its was great working with Bob Net and Assistance.
Response from the owner Replied: Yvonne, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Bob and our team provided a professional job. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- June 06, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- June 06, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- June 06, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- June 06, 2019
Jaden Batten was awesome. She went above and beyond on my behalf. She is the reason we keep coming back to Mercedes-Benz of Tampa
Response from the owner Replied: Norman, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Jaden was awesome and went above and beyond. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- June 06, 2019
Windshield replaced. Ready as promised. Courtesy vehicle as promised. Excellent service rep: Rick.
Response from the owner Replied: Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Rick provided excellent service. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- June 06, 2019
Bo my service rep was very knowledgeable and helpful during my service appointment.
Response from the owner Replied: Carla, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Bob is knowledgeable. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- June 06, 2019
My appt was noted on the board when I arrived. I was immediately connected with my advisor for the appt. The advisor I had on a previous appt recognized me and jumped into to assist too. The team work was really appreciated. I was in and out in an hour and was able to get a lot of work...
Response from the owner Replied: Stephanie, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that our team got you in and out quickly. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- June 06, 2019
Tire light came on so I dropped in without appt, and my customer service rep Mike Nankovitz took me right away, evaluated and got a loner car for me in less than half hour. Outstanding service!
Response from the owner Replied: Janice, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Mike provided outstanding service. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- June 06, 2019
My ML400 CPO truck had some warrantee work required on it. Even though it was difficult for a previous shop to diagnose, MB Tampa found the issue and repaired it. The shop foreman rode with me so I could demonstrate the issue, which was fantastic. And the service-writer kept me informed...
Response from the owner Replied: Joshua, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that our skilled technicians were fantastic and kept you informed. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- June 06, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- June 06, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- June 05, 2019
The commercial vehicle department for Mercedes Benz was very rude and inefficient. I ordered a Sprinter on January, and it still has not arrived. I tried reaching them several times, and left several messages, and they never called me back. Very disappointed, and I still dont understand why the car...
Response from the owner Replied: We appreciate you taking the time to leave your review. We strive to provide the best customer service, therefore I apologize for the frustration youve experienced in attempting to get a hold of us to find out the status of your Sprinter. I understand your frustration and I would like to speak with you and answer any questions you have. Alex Glickman, General Manager, 813-580-5251
Google Review
- June 05, 2019
Everything was taken care of with great service
Response from the owner Replied: Patricia, Thank you for your positive review of Mercedes-Benz of Tampa. We appreciate your business and I am glad that everything was taken care of. Please do not hesitate to contact us if we can be of any further automotive assistance. Alex Glickman, General Manager
Google Review
- June 04, 2019
Bob always gives excellent service
Response from the owner Replied: We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Bob provides excellent service. Thank you for your business! Alex Glickman, General Manager
Google Review
- June 04, 2019
Excellent professional support & sales team, they have left the competition miles behind. It is credit to a company to retain employees, I purchased many vehicles prior to 2004 before I left town, & many were still there, keep up the great job with great people.
Response from the owner Replied: Mike, Thank you for your positive review of Mercedes-Benz of Tampa. We appreciate your business and I am glad that our team is excellent. Please do not hesitate to contact us if we can be of any further automotive assistance. Alex Glickman, General Manager
Google Review
- June 04, 2019
It was great, it was smooth, it was satisfying. Ellen did a great job coordinating everything and being in communication.
Response from the owner Replied: Bonnie, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Ellen did a great job with coordination and communication. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- June 04, 2019
Response from the owner Replied: We appreciate your positive feedback about our dealership.
Google Review
- June 04, 2019
everything was great
Response from the owner Replied: David, Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that everything was great. We look forward to serving you again in the future. Alex Glickman, General Manager
Google Review
- June 03, 2019
Wrong part delivered, will wait for the new part to come in.
Response from the owner Replied: Victor, Thank you for taking the time to leave us feedback. We strive to provide excellent service to our customers at Mercedes-Benz of Tampa, therefore I do apologize that the wrong part was delivered. Please let me know if you need further assistance. Alex Glickman, General Manager
Google Review
- June 03, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- June 03, 2019
My first time service at this dealer was perfect in every way ....including a free car wash that made the vehicle return to me all the better.
Response from the owner Replied: Greg, Thank you for taking the time to leave us feedback. We strive to provide excellent service to our customers at Mercedes-Benz of Tampa, therefore I am pleased to hear that your experience was perfect. Please let us know how we may assist you going forward. Alex Glickman, General Manager
Google Review
- May 31, 2019
Response from the owner Replied: Thank you for your feedback. Please call me at your convenience so that I can learn more about your experience and what lead to your 1 star review. I'd like to see how I can help, but I need more details. I appreciate your feedback and look forward to speaking with you. Alex Glickman, General Manager, 813-580-5251
Google Review
- May 31, 2019
Having Rick Acosta as my advisor makes a big difference.. Rick has been helping me for several years now and he is 5 stars...
Response from the owner Replied: Luiz, Thank you for visiting us at Mercedes-Benz of Tampa. We are happy that Rick is helpful. If there is ever anything you need in the future, please let us know. Alex Glickman, General Manager
Google Review
- May 30, 2019
I needed the driver's door handle replaced-it fell off. At first, I was supposed to wait for the vehicle but after a quick assessment by the advisor, he knew parts would be needed and quickly put us in a loaner vehicle to begin our holiday weekend.
Response from the owner Replied: Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am happy to hear that our team took care of you during your door handle repair. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- May 30, 2019
Great Service! Great Advisor! Honest!Have been coming here for a while now and Jaleel is the best. Thank you for taking care of me and my car. Wouldn't take my Benz anywhere else.
Response from the owner Replied: George, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Jaleel is the best. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- May 30, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- May 30, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- May 30, 2019
Jesus remembered me and my car and was very helpful in getting recommended follow up work completed.
Response from the owner Replied: Vivian, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Jesus was helpful and remembered you from the last time. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- May 30, 2019
Because of my new service advisor, Mike. He made sure all my questions and concerns were taken care of. He made me feel that I was a valued customer to the dealership.
Response from the owner Replied: Sandra, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Mike answered all of your questions. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- May 29, 2019
Had great service thanks to Dan Willing
Response from the owner Replied: Earlene, We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Dan provided great service. Thank you for your business! Alex Glickman, General Manager
Google Review
- May 29, 2019
Mercedes is the best
Response from the owner Replied: Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that we are the best. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- May 29, 2019
My service advisor Darrell is really awesome, I always have a great customer service experience with him
Response from the owner Replied: Joan, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Darrell is awesome. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- May 29, 2019
I have bought 3 cars from the Mercedes-Benz of Tampa dealership mostly because of the Brand but also the salespeople and my service person, Jaleel Khan. He is on point with my oil changes and normal maintenance. He makes going in for service a...
Response from the owner Replied: Melissa, Thank you for visiting us at Mercedes-Benz of Tampa. We are happy that Jaleel is on point with maintenance. If there is ever anything you need in the future, please let us know. Alex Glickman, General Manager
Google Review
- May 29, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- May 29, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- May 29, 2019
Julie was very helpful and professionalShe not only explained everything but also provided me with a transportation homeThe car was ready the next day as promisedThe driver of the van was also very friendly
Response from the owner Replied: Rajani, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Julie was helpful and professional. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- May 28, 2019
Response from the owner Replied: We appreciate your positive review of our dealership.
Google Review
- May 28, 2019
JuliMartin at Mercedes Benz of Tampa was very helpful and knowledgeable with any questions I had on service with my vehicle. Any time I have an appt., I try to schedule with Juli.
Response from the owner Replied: George, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Juli was helpful and knowledgable. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- May 28, 2019
Brought my audi in to Dave Z. I know it's not a benz, but I wont let anyone else work on my vehicles. Thanks Dave
Response from the owner Replied: Jared, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that you won't let anyone but Dave work on your vehicle. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- May 28, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- May 27, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- May 27, 2019
I came in to buy a car and with financing and delivery it only took 3.5 hours. Everything went smooth. My salesman Maurice wasnt pushy and was very knowledgeable about the Mercedes-Benz I was purchasing. Advil, the finance manager did everything in a timely fashion. Thank you Mercedes-Benz of...
Response from the owner Replied: Constance, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Maurice was knowledgeable and Advil was timely. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- May 27, 2019
Joey is very professional and knowledgeable about Mercedes and service.
Response from the owner Replied: Deborah, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Joey is professional and knowledgeable. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- May 27, 2019
Always first class!
Response from the owner Replied: Thanks!
Google Review
- May 27, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- May 27, 2019
Excellent customer service. Can't be any better.
Response from the owner Replied: Fady, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that our team provided excellent customer service. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- May 26, 2019
Fantastic experience - will refer many to this dealership.
Response from the owner Replied: Ann, We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that our team provided a fantastic experience. Thank you for your business! Alex Glickman, General Manager
Google Review
- May 26, 2019
Response from the owner Replied: We appreciate you taking the time to leave your feedback.
Google Review
- May 25, 2019
Love Mercedes-Benz.thanks
Response from the owner Replied: Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that you love Mercedes-Benz. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- May 24, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- May 24, 2019
My experience here greatly exceeded my expectations. After getting my car serviced, I was informed that there were a couple of issues with my car. One of the things was a very minor oil leak which another mechanic told me would cost a few hundred dollars to fix. Rick Acosta was extremely...
Response from the owner Replied: Gavi, Thank you for your positive review of Mercedes-Benz of Tampa. We appreciate your business and I am glad that Rick was helpful and made you feel confident. Please do not hesitate to contact us if we can be of any further automotive assistance. Alex Glickman, General Manager
Google Review
- May 24, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- May 23, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- May 23, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- May 23, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- May 22, 2019
My sales rep, Nick Masky, was awesome! Did a great job in finding me exactly what I wanted, the vehicle type, color etc. and was great to work with! Even got me more or less the payment amount I wanted.In contrast to the woman I dealt with at the St Petersburg Mercedes Benz dealership, she was...
Response from the owner Replied: Lorette, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Nick was awesome and was great to work with. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- May 22, 2019
Response from the owner Replied: We appreciate your positive feedback.
Google Review
- May 22, 2019
This dealership is the best! Always knowledgeable and accommodating. Rick Acosta is the greatest. Our family would not go anywhere else. Thanks again for the great customer service
Response from the owner Replied: Tina, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Rick is the greatest. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- May 22, 2019
Love Mercedes-Benz.thanks
Response from the owner Replied: Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that you love Mercedes-Benz. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- May 22, 2019
I thought they were friendly and informative. I had a chance to speak directly to the service technician which was helpful. They didn't pressure me into additional services, but they did inform me of the additional things that needed to be done.
Response from the owner Replied: DaNang, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that our service team was helpful and informative. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- May 21, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- May 21, 2019
I made an appointment with Antonio, sales rep, ahead but arrived early. Antonio was still ready help me. He arranged the cars I wanted to test drive while I waited in there cafe lounge. BTW the lounge is great, coffee/espresso drinks are great and on the house. Antonio explained all the features on...
Response from the owner Replied: Wil, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Antonio didn't pressure you and you recommend our dealership. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- May 21, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- May 21, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- May 20, 2019
Rick Acosta is an excellent Service advisor !!!! He always goes above and beyond !!!!!
Response from the owner Replied: Jason, We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Rick is an excellent service advisor. Thank you for your business! Alex Glickman, General Manager
Google Review
- May 19, 2019
I've had really bad experiences with these guys. I bought my Benz and brought it here for everything to be done...charged 8,500...only to have a ticking in my engine the next day. I called them to let them know and they said they would schedule an appt for me. The appt was about a week in the future...
Response from the owner Replied: Thank you for taking the time to leave your review. Serving our guests professionally is one of the core foundations of our company. We regret any lack of quality you experienced and we thank you for your feedback. I would like to speak with you further about your experience with us, if you would please contact me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- May 18, 2019
I shop and bribg my vehiclr here often, good atmosphere and my service advisor Darrell, makes it fun!!
Response from the owner Replied: We appreciate your positive review of our dealership.
Google Review
- May 17, 2019
#Jaleel Khan is a tremendous asset to the MB team, he took the time to turn around a not so great experience. Without him, we may have left MB after owning FOUR vehicles. Kudos from Jerry
Response from the owner Replied: Thank you for your positive review of Mercedes-Benz of Tampa. We appreciate your business and I am glad that Jaleel is a tremendous asset and was able to turn around your experience. Please do not hesitate to contact us if we can be of any further automotive assistance. Alex Glickman, General Manager
Google Review
- May 15, 2019
4 December 2019 - Purchased a "Certified" Mercedes GLC300 from this dealership online through a service in November 2018. Have had nothing but issues with the vehicle and this dealership since. First, they delivered the vehicle with a 4" crack in the center of the windshield. Called to have this...
Response from the owner Replied: Steve, Thank you for sharing your feedback. I regret that weve left you with a negative impression of our dealership. I apologize for any miscommunication that has occurred. I would be happy to answer your questions, if you would contact me at your convenience. Alex Glickman, General Manager, 813-5 80-5251
Google Review
- May 13, 2019
Response from the owner Replied: We appreciate your positive review.
Yelp Review
- May 13, 2019
I bought a 2017 Cadillac and paid $39,000.00Cash and had to finance the rest. I had the worsttime ever buying a car. The sale lady was great,but the FINANCE team were all liars. I brought incash money and counted it 3 times at home, andwhen they counted my cash it was $2,000.00 short.They had two...
General M. Replied: Doug, Thank you for sharing your review. We sincerely apologize for the frustration you've experienced. Serving our guests professionally is one of the core foundations of our company. I would be happy to speak with you further about these issues and answer any questions you may have. If you would please contact me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- May 12, 2019
The best and friendliest staff ever
Response from the owner Replied: Jennifer, Thank you for visiting us at Mercedes-Benz of Tampa. We are happy that our team is the best. If there is ever anything you need in the future, please let us know. Alex Glickman, General Manager
Google Review
- May 10, 2019
Response from the owner Replied: Joel, gracias por visitarnos en Mercedes-Benz of Tampa. Nos alegra que nuestros coches sean espectaculares. Si alguna vez necesita algo en el futuro, hganoslo saber. Alex Glickman, General Manager
Google Review
- May 10, 2019
Wao espectacular los carros hay
Google Review
- May 10, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- May 09, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- May 09, 2019
Good service
Response from the owner Replied: Sanda, Thank you for visiting us at Mercedes-Benz of Tampa. We are happy that our team provided good service. If there is ever anything you need in the future, please let us know. Alex Glickman, General Manager
Google Review
- May 08, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- May 07, 2019
Great service team!
Response from the owner Replied: Richard, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that our team provided great service. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- May 06, 2019
Great lot to buy your Dream car!
Response from the owner Replied: Steven, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that our dealership is great. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- May 06, 2019
A little late, but had great service from service agent Robert Net, did not try to upsell uneeded service just gave me the recommendations and let me decide.
Response from the owner Replied: I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Robert provided great service. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- May 04, 2019
Response from the owner Replied: Thank you for taking the time to leave your positive review.
Yelp Review
- May 04, 2019
Visited this dealership on 5/4/19 looking for a new car. I walked the lot alone trying to find a suitable vehicle. Due to the heat I finally went inside. I passed several salesman and the chatting receptionists who failed/refused to approach, assist, or speak to me. I watched salesman after salesman...
General M. Replied: Andrea, Thank you for taking the time to share your feedback. We strive to provide the best of the best in customer service, therefore, I am disappointed to hear about the lack of service our team provided you on your recent car shopping visit. It is our company mission that our customers be delivered an exceptional guest experience and we genuinely care about the needs of our customers. I would like to speak with you and hopefully restore your faith in us. Alex Glickman, General Manager, 813-580-5251
Google Review
- May 01, 2019
I brought my 2014 E class for repair I really had such great service special thanks to Ralph Dasilva great service Consultant!!
Response from the owner Replied: Abe, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Ralph provided great service. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- April 30, 2019
The best place to buy or service your Mercedes in whole state of Florida
Response from the owner Replied: Thanks for your positive review.
Google Review
- April 29, 2019
I have my CL500 maintained at Mercedes of Tampa. I love the whole experience from Service, to Parts, the Showroom and the Mechanics that are also not often mentioned help make Mercedes of Tampa a great dealership and a place you want to return to. Mike Nankovitch is very professional, respectful...
Response from the owner Replied: Joel, thank you for your review of Mercedes-Benz of Tampa. I am happy to hear that Mike is professional and our team provided a great experience. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- April 29, 2019
I have, experienced prior poor customer service, from the drop off point to the service adviser. Since then, I shopped around for my future MB authorized dealership for future services, and is not MB of Tampa Bay! Today I was in the Tampa area, and took my vehicle for a"complimentary" car wash. I...
Response from the owner Replied: Thank you for taking the time to share your review. It is our goal to provide the best experiences, therefore I do apologize for the lack of care and poor customer service you experienced during your recent car wash experience. I would like to speak with you about this issue and hopefully restore your faith in us. Please contact me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- April 29, 2019
Great service
Response from the owner Replied: Ming, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that our team provided great service. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- April 28, 2019
Greatly miss treated I bought 2 cars from this dealership with the prepaid service$1800,after I decided to sell my car I asked for a refund to the service I didnt use they agreed to give me my money back after 4 weeks but after 2 months didnt get anything I contacted them they said no refund for me...
Response from the owner Replied: Thank you for taking the time to share your review. We appreciate you bringing this issue to our attention and I apologize for the lengthy delay you experienced during your service visit. It is our goal to consistently deliver an exceptional guest experience. I would like to speak with you further about this issue with your prepaid service. Please contact me at your convenience, so that we may work to provide you with the exceptional customer service our team is known for. Alex Glickman, General Manager, 813-580-5251
Google Review
- April 27, 2019
Response from the owner Replied: Thank you for sharing your positive review.
Yelp Review
- April 24, 2019
I was very impressed with Mike Nankovitch (Service Manager) and Mike (aka, "Cosmo", Technician) during my last visit.Mike N is a very knowledgeable professional who listens to one's service needs and works with them."Cosmo's" knowledge and experience on older cars like my 30 year old 300E, gives me...
General M. Replied: Lin, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Mike and Mike are knowledgeable. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- April 23, 2019
Infortunately they brought out a car really not in shape to be shown as it had what appeared to be touch up.paint on the trunk kid in many places as well as a few on the front his...they felt raised to the touch..
Response from the owner Replied: Mel, Thank you for taking the time to share your review. We appreciate you bringing this issue to our attention. It is our company mission that our customers are consistently delivered an exceptional guest experience. Please contact me at your convenience, so that we may discuss your recent sales experience. Alex Glickman, General Manager, 813-580-5251
Google Review
- April 21, 2019
My spouse and I visited many dealerships over the last week, all complete nightmares except for this one. No pressure, very polite and informative, worked with us not against us to make our experience fast and enjoyable. I would highly recommend this dealership. Andre was a great salesman and Jerry...
Response from the owner Replied: Eric, Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that Andre was great and Jerry was amazing. We look forward to serving you again in the future. Alex Glickman, General Manager
Google Review
- April 19, 2019
BE CAREFUL! CAUTION! We leased a car from this place and got majorly ripped off. We returned the car in great condition, but they wanted to charge us for the tires. When we had dropped the car off at THIER mechanics shop, the mechanics told us the tires were fine. BUT, they still wanted to charge...
Response from the owner Replied: Crystal, Thank you for bringing this to my attention. I understand your frustration with the return of your lease. Please call me at your convenience so that I can speak with you further about your issues. I appreciate your feedback. Alex Glickman, General Manager, 813-580-5251
Google Review
- April 19, 2019
darrell Williams
Response from the owner Replied: We appreciate your positive review of our dealership.
Google Review
- April 19, 2019
I purchased my first Mercedes almost two years ago at Mercedes-Benz of Tampa. I thought the buying process went ok and ended up really liking my car. Since the purchase of my C-300 I have been bringing in my car for scheduled maintenance and need to say my service advisor Rick Acosta has been...
Response from the owner Replied: Mathew, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am pleased that Rick is super attentive and Mark took his time to listen to your needs. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- April 18, 2019
Google Review
- April 18, 2019
Top notch service, Juli my advisor went above and beyond with her professionalism and helpfulness
Response from the owner Replied: Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Juli went above and beyond. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Yelp Review
- April 17, 2019
I had a small problem with a used vehicle I purchased from Mercedes of Tampa. Julian the manager corrected the problem promptly. I feel this dealership and Julian went above and beyond what was expected to rectify the problem. I would purchase from Mercedes of Tampa in the future.
General M. Replied: Rob, We appreciate you bringing this issue to our attention. I apologize for the lack of communication you have experienced on our behalf. It is our company mission that our customers view us as trusted, high integrity professionals who consistently deliver an exceptional guest experience and genuinely care about the needs of their customers. Alex Glickman, General Manager, 813-580-5251
Google Review
- April 16, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- April 15, 2019
Jaleel Khan is exceptional. He provides great customer service. Answered all my calls even during his time off. He truly cares about his customers and the brand. Mercedes Benz has a great asset.
Response from the owner Replied: Judith, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am happy to hear that Jaleel is exceptional and provides great customer service. We look forward to working with you again. Alex Glickman, General Manager
Yelp Review
- April 15, 2019
MOB of Tampa's Rick Acosta is the GOAT! He's always so attentive, provides quick answers and replies to messages, he's on top of his priorities which are the clients. I couldn't be happier with the level of service I have always received. I've been coming here for 2 years and he's always consistent!...
General M. Replied: Felicia, Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that Rick is GOAT! We look forward to seeing you again for service. Alex Glickman, General Manager
Google Review
- April 13, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- April 12, 2019
Fantastic buying experience. Bret and Cary are class acts. Outstanding customer service, great communication and very high level of integrity. Thank you, Mercedes Benz of Tampa!
Response from the owner Replied: Ken, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Bret and Cary are class acts. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- April 12, 2019
Want to wait a few days of driving the car to make sure repairs fixed the issues
Response from the owner Replied: Robert, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that our team provided a 5-star experience. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- April 11, 2019
August 2018, Mercedes Benz of Tampa allegedly preformed recall service on my automobile. A recall notice received from Mercedes Benz USA and the National Highway Safety Board advising risk of engine compartment fire prompted the service visit. On December 12th in my driveway my car ignited in...
Response from the owner Replied: Thank you for taking the time to share your feedback. I regret that our dealership left you with a negative impression. Alex Glickman, General Manager, 813-580-5251
Google Review
- April 08, 2019
August 2018, Mercedes Benz of Tampa allegedly preformed recall service on my automobile. A recall notice received from Mercedes Benz USA and the National Highway Safety Board advising risk of engine compartment fire prompted the service visit. On December 12th in my driveway my car ignited in...
Response from the owner Replied: Thank you for taking the time to share your feedback. I regret that our dealership left you with a negative impression. Alex Glickman, General Manager, 813-580-5251
Google Review
- April 08, 2019
To expensive
Response from the owner Replied: Carlos, thank you for the review. We offer a ton of variety in new and pre-owned vehicles and I'd be more than happy to speak with you directly and explain our many options. Please feel free to contact me at your convenience if you'd like to discuss. Alex Glickman, General Manager, 813-580-5251
Google Review
- April 06, 2019
Carisimo
Response from the owner Replied: Jose, Thank you for your review of Mercedes-Benz of Tampa. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- April 05, 2019
Nice and clean, cool on a hot day......VERY BUSY SERVICE DEPARTMENT
Response from the owner Replied: Celese, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that our team provides a nice and clean experience. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- April 05, 2019
Awesome experience, great people who are happy to serve customers. I would recommend this place to anyone looking to buy MB.UPDATE: A year and some change after purchasing.I purchased a 2015 E350. It rides smooth, has more than enough power to launch me into morning I-75 southbound traffic with no...
Response from the owner Replied: Derreck, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that our team provided an awesome experience. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- April 04, 2019
The service department is supreme. Thanks for all your help.
Response from the owner Replied: Yvonne, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that our service team is supreme. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- April 03, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- April 03, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- April 03, 2019
Mercedes is Tampa, not recommended gave almost $300 for service and not satisfied. When called for complain no response
Response from the owner Replied: Neelaim, Thank you for sharing your review of our dealership. I regret that you were not satisfied with your experience with us. Please contact me, as I would like to speak with you further about this issue. Alex Glickman, General Manager, 813-580-5251
Yelp Review
- April 03, 2019
Had the Benz for 1 year now. Antonio is the man y'all should see to get the car you want!
General M. Replied: Jason, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am pleased that Antonio is the man. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- April 03, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- April 02, 2019
I went there to buy a $50000 van. The salesman didnt bring the keys to test drive the vehicle.
Response from the owner Replied: Thank you for sharing your review. I regret any disappointment or inconvenience you experienced with our dealership. Please contact me at your convenience to discuss this further. Alex Glickman, General Manager, 813-580-5251
Google Review
- April 01, 2019
August 2018, Mercedes Benz of Tampa allegedly preformed recall service on my automobile. A recall notice received from Mercedes Benz USA and the National Highway Safety Board advising risk of engine compartment fire prompted the service visit. On December 12th in my driveway my car ignited in...
Response from the owner Replied: Thank you for taking the time to share your feedback. I regret that our dealership left you with a negative impression. Alex Glickman, General Manager, 813-580-5251
Google Review
- March 31, 2019
My husband and I called to inquire on a car we found online and Chris was our assigned sales person, like any customer we called to get more details on the vehicle and tried to negotiate the price before driving to Tampa from Orlando. Chris didnt care to negotiate and when we asked for other options...
Response from the owner Replied: Carolina, It is very disappointing to learn of your experience with us. We strive to operate by high standards of professionalism and any lesser behavior is unacceptable. We apologize for the disappointment you may have endured. I assure you that you are a valued customer. I would appreciate the opportunity to speak with you regarding your experience. Please contact me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- March 31, 2019
Mercedes Benz Tampa Service Department provides exceptional customer service. Joey Helenek is professional, knowledgeable, personable, and solution oriented. I recommend Joey to any Mercedes Benz family member as he is an asset to this company. Thank you Joey for always being helpful and courteous.
Response from the owner Replied: Leigh, Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that Joey is professional and helpful. We look forward to seeing you again. Alex Glickman, General Manager
Google Review
- March 31, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- March 30, 2019
August 2018, Mercedes Benz of Tampa allegedly preformed recall service on my automobile. A recall notice received from Mercedes Benz USA and the National Highway Safety Board advising risk of engine compartment fire prompted the service visit. On December 12th in my driveway my car ignited in...
Google Review
- March 30, 2019
Fantastic service experience. Bring between Mercedes Benz of Tampa and Fields Motorcars in Lakeland, I have used both dealerships for service. There is some me comparison between dealerships. Mercedes if Tampa communicated the status of my vehicle's service without me having to constantly call. The...
Response from the owner Replied: Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that you found our selection to be good, however we do apologize for any miscommunication that occurred. We appreciate your business. Alex Glickman, General Manager
Google Review
- March 29, 2019
Response from the owner Replied: We appreciate your positive feedback.
Google Review
- March 28, 2019
Mike Nankovitch always problem-solves my issues and gives me the best care, attention and professional services! Since moving to Tampa a few years ago, Mike has kept my car in tip-top shape and Im humbly grateful that Mercedes Benz of Tampa have people such as himself representing them.
Response from the owner Replied: Thank you for visiting us at Mercedes-Benz of Tampa. We are happy that Mike provides the best care and attention, keeping your car in tip-top shape. If there is ever anything you need in the future, please let us know. Alex Glickman, General Manager
Google Review
- March 26, 2019
I would like to make a special mention regarding Mike Nankovitch our service advisor at Mercedes-Benz of Tampa. His ability to anticipate my needs, knowledge of my vehicle, exemplary attention to detail & quality of service should be described as beyond superior. His confidence without conceit was...
Response from the owner Replied: I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Mike anticipates your needs and provides quality service. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- March 26, 2019
Bob Mulrath was very helpful and informative with quick notifications of service details.
Response from the owner Replied: Garrett, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Bob is helpful and informative. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- March 25, 2019
Robert Net is the go to person to help with your service at MBZ of Tampa.
Response from the owner Replied: We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Robert is your go-to person. Thank you for your business! Alex Glickman, General Manager
Google Review
- March 24, 2019
Response from the owner Replied:
Yelp Review
- March 22, 2019
I just had another wonderful service experience at MBofTampa. My service consultant, Jaleel Khan, was on point as usual. He really cares about the customer.
Google Review
- March 22, 2019
Excellent customer service and salesman.
Response from the owner Replied: Thank you for visiting us at Mercedes-Benz of Tampa. We are happy that our team provided excellent customer service. If there is ever anything you need in the future, please let us know. Alex Glickman, General Manager
Google Review
- March 21, 2019
I use to like that place and I knew its more expensive than independent shops but since its the dealership, you can trust your car there. But finally I decided to look out after a SUPER crazy quote I got to change my ML350 brakes. I went to a reputable outside shop and they did the job perfectly in...
Response from the owner Replied: Fady, Thank you for taking the time to share your update with us. I regret to hear that you were disappointed with our service department on your recent visit. I would be happy to answer any questions you may have if you would please contact me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- March 21, 2019
Great prompt service as expected from a premium brand
Response from the owner Replied: Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am happy to hear that our team provided great and prompt service. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- March 20, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- March 19, 2019
Dave Zupkosky (Dave Z) provides top notch service with prompt response time & I'm always in & out for service without fanfare- such a huge difference at this dealership!
Response from the owner Replied: Zoe, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Dave provides top notch service. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- March 17, 2019
Rick Acosta is my service advisor and he frequently exceeds my expectations whenever I have service completed on my Mercedes. He Rocks!
Response from the owner Replied: Todd, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Rick frequently exceeds your expectations. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- March 16, 2019
I had my CLA checked out at the Mercedes dealership for some repairs. It took 3 days which is fine. However, I was shocked when I found the the car had skratches and dints that were not there when I dropped it. The brand new black rims were scratched pretty bad. I picked up my car today and I...
Response from the owner Replied: We appreciate you taking the time to share your review. I regret that our service team left you with a negative impression. Please contact me at your convenience to discuss your visit with us further. Alex Glickman, General Manager, 813-580-5251
Google Review
- March 15, 2019
Update - I downgraded to 1 star after a crazy quote I got to change my car brakes. I went to outside shop and they finished it perfectly in 2 hrs with half of what I was going to pay to Mercedes of Tampa bay. I will never go to them again. Very overpriced and they didn't honor the 20% they had...
Response from the owner Replied: Fady, Thank you for taking the time to share your update with us. I regret to hear that you were disappointed with our service department on your recent visit. I would be happy to answer any questions you may have if you would please contact me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- March 15, 2019
Jaleel Khan provides excellent quality customer care every time and always makes sure my MB is running perfectly and looking great!
Response from the owner Replied: Gwen, Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that Jaleel provides excellent quality customer service. We look forward to serving you again in the future. Alex Glickman, General Manager
Google Review
- March 15, 2019
Joey Helenek has consistently offered me top notch service each time I bring my car in for service.
Response from the owner Replied: I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Joey offers top notch service. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- March 15, 2019
Update - I downgraded to 1 star after a crazy quote I got to change my car breaks. I went to outside shop and they finished it perfectly in 2 hrs with half of what I was going to pay to Mercedes of Tampa bay. I will never go to them again. Very overpriced and they didn't honor the 20% they had...
Response from the owner Replied: Fady, Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that Stephen was honest. We look forward to seeing you again for service. Alex Glickman, General Manager
Google Review
- March 14, 2019
My service specialist Darrell Willams is always amazing. He makes sure my vehicle stays in the best condition possible with fast & efficient service. Hes always happy & willing to help. I recommend family and friends frequently & will continue to keep Darrell as my service guy.
Response from the owner Replied: Tangee, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Darrell is amazing. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- March 13, 2019
My service writer Bob Murath has been great. Bob is very patient and his constant communication is very much appreciated. He has my car in and out of service in no time! Im so happy I finally have a great service writer that I can rely on.
Response from the owner Replied: Maria, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Bob is patient and you can rely on him. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- March 12, 2019
I WOULD'NT RECOMMEND THIS PLACE TO MY WORST ENEMY. To begin with, the service delivered, or lack thereof, at this stealership is an embarrassment to the MB brand and its customers. The lack of professionalism and customer appreciation at the managerial level is insulting at the least. Especially...
Google Review
- March 12, 2019
Customer service has been great. Rick Acosta in servicing was very accommodating to my schedule which was very important to me.
Response from the owner Replied: Niina, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Rick is accommodating. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- March 12, 2019
Response from the owner Replied: Thank you for taking the time to leave your feedback. Unfortunately, it is against our policy to cut a key without programming it as well. I regret that we were unable to meet your expectations. Alex Glickman, General Manager, 813-580-5251
Google Review
- March 12, 2019
Response from the owner Replied: Daylene, Thank you for your feedback. Please let me know if you have questions or concerns that need to be addressed as I noticed your one-star rating. Thank you and I look forward to hearing from you. Alex Glickman, General Manager, 813-580-5251
Google Review
- March 12, 2019
Service was fantastic as usual at Mercedes-Benz of Tampa courteous caring and professional
Response from the owner Replied: James, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that our team was caring and professional. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- March 12, 2019
Response from the owner Replied: We appreciate your positive review of our dealership.
Google Review
- March 12, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- March 10, 2019
Highly recommend service advisor Mike Nankovitch very knowledgeable and professional.
Response from the owner Replied: Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Mike is professional. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- March 10, 2019
Awesome customer service! Jaleel Khan, Vito and the rest of the team at the Tampa location always make visiting a great experience. I am on my second lease through them and I highly recommend!
Response from the owner Replied: Lindsay, Thank you for the great review of Mercedes-Benz of Tampa. am proud to hear that Jaleel, Vito, and our team provide awesome customer service. We look forward to serving you again in the future. Alex Glickman, General Manager
Google Review
- March 09, 2019
Ive been dealing with Dan Willing for quite some time now. He has always been amazing very professional and efficient! If you ever find yourself needing service ask for him by name! You will be pleased! Tell him the queen sent ya!
Response from the owner Replied: Julieann, Thank you for taking the time to leave us feedback. We strive to provide excellent service to our customers at Mercedes-Benz of Tampa, therefore I am pleased to hear that Dan is professional and efficient. Please let us know how we may assist you going forward. Alex Glickman, General Manager
Google Review
- March 08, 2019
Very good dealer and excellent customer services. Great Sales persons
Response from the owner Replied: Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that our team provided excellent customer service. We look forward to seeing you in for service. Alex Glickman, General Manager
Google Review
- March 08, 2019
Mercedes Benz of Tampa is my preferred place to service my vehicle. My service advisor Derrell Williams is truly amazing. Hey extremely friendly, courteous and always keep me informed of whats happening. Five is not enough stars for him.
Response from the owner Replied: Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that Darrell is truly amazing. We appreciate your customer loyalty and we look forward to serving you again in the future. Alex Glickman, General Manager
Yelp Review
- March 08, 2019
Beware of bate and switch , hidden charges , make sure you get the charges details before you agree to sign !!!they are all bunch of con artist , especially Rick Acosta, and the manager on duty on 3-8-19... do yourself a favor gos somewhere else !!!
General M. Replied: Gianni, Thank you for sharing your review. I regret that you feel this way about your experience with our dealership. I would be happy to speak with you further and answer any questions you may have, if you would contact me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- March 07, 2019
Mike Nankovitch was a huge contributor to the lease of my first Mercedes Benz!
Response from the owner Replied: Tammy, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Mike was helpful. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- March 07, 2019
Rick Greene continues the tradition of excellent service at MB of T and is remarkably pleasant and professional. I have purchased 9 cars from this dealership over the past 14 years and referred friends and family here. It is difficult for me to imagine ever going elsewhere. They excel in sales,...
Response from the owner Replied: Thank you for your high praise of Mercedes-Benz of Tampa. I am happy to hear that our team provides an excellent experience. Please let us know how we may assist you in the future. Alex Glickman, General Manager
Yelp Review
- March 07, 2019
just got off phone with general manager, Alex Glickman about my additional bill that I had to pay before it went into collection. Basically he copy and pastes responses to all bad reviews and has ZERO intention of doing anything about the issues. "sorry there is nothing I can do ... too much time...
General M. Replied: Billy, Thank you for your review. I regret the experience you had at the dealership and we are sorry that we did not meet your expectations. Alex Glickman, General Manager, 813-580-5251
Google Review
- March 07, 2019
Mike NankovitchAlway goes beyond my expectations when service is needed.
Response from the owner Replied: Jim, Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that Mike always goes beyond your expectations. We look forward to seeing you again for service. Alex Glickman, General Manager
Google Review
- March 06, 2019
I always have quick and easy service when I visit the Tampa dealership. Mike Nankovitch always calls to explain services and is honest about what's best for my car.
Response from the owner Replied: Jenna, Thank you for taking the time to review Mercedes-Benz of Tampa. We take pride in exceeding our customers' expectations so I am thrilled to hear that Mike is honest and always calls to explain services. We value your business and look forward to working with you again. Alex Glickman, General Manager
Google Review
- March 06, 2019
Great service as always. I had a service and some upgrades done to my 2018 Mercedes GTr, Jaleel Khan had my car back to me on-time; work done was great. He is very knowledgeable and customer satisfaction is his highest priority! Thank you Jaleel.
Response from the owner Replied: Andrew, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Jaleel provided great and timely service. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- March 06, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- March 05, 2019
My experience at Mercedes-Benz of Tampa is always great but during my last two visits I was assisted by Rick Acosta and his service was exceptional!
Response from the owner Replied: I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Rick provides exceptional customer service. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- March 05, 2019
Absolutely love this MERCEDES BENZ, but Rick Acosta is the icing on the cake. He always provides exceptional service and goes far beyond my expectations. He always makes sure that Im completely satisfied and all answers have been question. Rick is phenomenal!! Facility is always clean.
Response from the owner Replied: Thank you for your positive review of Mercedes-Benz of Tampa. We appreciate your business and I am glad that Rick provides exceptional service. Please do not hesitate to contact us if we can be of any further automotive assistance. Alex Glickman, General Manager
Google Review
- March 05, 2019
Response from the owner Replied: Thank you for sharing your positive review of our dealership.
Google Review
- March 05, 2019
The service department is a pleasure to work with. Specifically, Mike Nankovitch is fantastic and is always a pleasure to work with. I feel like he is no longer just a service manager, but a friend too.
Response from the owner Replied: Richard, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Mike is fantastic and a pleasure to work with. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- March 04, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- March 04, 2019
Excellent service, top shelf. The service department is excellent, please ask Darrell Williams, I have never had a bad experience with him and he has always provided amazing service.
Response from the owner Replied: Frank, Thank you for the 5 star review of Mercedes-Benz of Tampa. Our goal is to provide excellent customer service and I am pleased that Darrell is excellent and provides amazing service. Thank you for your business and we look forward to serving you again. Alex Glickman, General Manager
Google Review
- March 04, 2019
Dave Z is the man! He always getting me in and out with truck.
Response from the owner Replied: Andre, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Dave is the man. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- March 03, 2019
I have been a customer for more than 10 years. The reason I come back is service. Thank you Bob Net for taking care of my vehicle service during all these years. You are the man!!!
Response from the owner Replied: I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Bob is the man. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- March 03, 2019
Darrell Williams always provided outstanding customer service meeting my needs and answering all my questions and concerns about my vehicle. I would recommend him to all my friends that drive Mercedes thank you.
Response from the owner Replied: Dee, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am happy to hear that Darrell provides outstanding service. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- March 03, 2019
Dan Willing is the best!
Response from the owner Replied: Bill, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Dan is the best. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- March 03, 2019
I have been a customer for over 20 years and purchased a few cars from mbot over the years. My latest purchase had a few problems and the dealer went above and beyond to remedy the problem. Thank you ! Will continue to be a customer and I highly recommend Mercedes of Tampa bay.
Response from the owner Replied: Geoffrey, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that our team goes above and beyond. We appreciate your over 20 year loyalty. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- March 03, 2019
Rick Acosta is great.. He also takes good care of me.
Response from the owner Replied: Charles, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Rick takes good care of you. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- March 02, 2019
Great service. Dan Willing did an exceptional job. Thank you.
Response from the owner Replied: Toki, Thank you for taking the time to share your experience with me and the rest of our team here at Mercedes-Benz of Tampa. Providing outstanding service to all of our customers is our top priority so I am thrilled to hear Dan did an exceptional job. Please don't hesitate to reach out if you have any questions or need anything else. Alex Glickman, General Manager
Google Review
- March 02, 2019
Recently lease a new GLC from Chad Close. The experience was great and was a very in and out process. He knew what I wanted and was prepared to show me what I was looking for when I arrived. Would definitely recommend and purchase/lease from Chad and Mercedes of Tampa again.
Response from the owner Replied: Kelsey, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Chad provided a great experience. If there is anything we can do for you in the future, please let us know.Alex Glickman, General Manager
Google Review
- March 02, 2019
We have had the pleasure of working with Dave Zupkosky in service for close to 5 years now. With 6 Sprinters and a personal suv, Dave has always gone above and beyond for us in every way. He is the main reason why we continue to purchase Mercedes Sprinters and have them serviced at this location!
Response from the owner Replied: Joanne, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Dave goes above and beyond. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- March 01, 2019
Anytime we need service on our either of our Mercedes we know we can count on Tampa Mercedes. Jaleel Khan is our service advisor and he always makes sure we're taken care of, and that everything is done correctly. We appreciate Jaleel and the fact that Tampa Mercedes puts us into a courtesy vehicle...
Response from the owner Replied: Becky, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Jaleel always makes sure you're taken care of. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- March 01, 2019
Response from the owner Replied: Marvin, Thank you for review. We regret to see your 1 star review and we appreciate your feedback. Please contact me at your convenience to discuss this issue further. Alex Glickman, General Manager, 813-580-5251
Google Review
- March 01, 2019
Excellent customer service. Darrell Williams is our go to Service Advisor. He is very knowledgeable, takes time to answer all of our questions and always provides us with the best options for our vehicle. He is the reason why we continue to have our vehicle serviced at MB of Tampa.
Response from the owner Replied: Kimberly, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Darrell is knowledgeable. Thank you for your business and we look forward to working with you again in the future.Alex Glickman, General Manager
Google Review
- March 01, 2019
Second time using the service department- very attentive employees and very detail explanation of services. A little expensive for a diagnostic check only but I will not trust my vehicle to any mechanic ( I guess it is what it is unfortunately) - overall experience was good.
Response from the owner Replied: Yamil, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am pleased that our team was attentive. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- March 01, 2019
Ali took great care of me when trading in my lease . Two hours to drive and sign.
Response from the owner Replied: Kathy, Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that Ali took great care of you with your lease. We look forward to seeing you again for service. Alex Glickman, General Manager
Google Review
- March 01, 2019
Mr. Rick Acosta is very nice and professional. He constantly stays in contact with me while my car is being service. You really need more men like him.
Response from the owner Replied: JoAnn, Thank you for the 5 star review of Mercedes-Benz of Tampa. Our goal is to provide excellent customer service and I am pleased that Rick is professional and stay in contact with you. Thank you for your business and we look forward to serving you again. Alex Glickman, General Manager
Google Review
- March 01, 2019
Ellen Tackett has been my service advisor for several years. She has always been courteous and professional. I appreciate her willingness to go above and beyond to make sure that I am satisfied with the service that I have come to expect from Mercedes Benz of Tampa.
Response from the owner Replied: Chuck, Thank you for your positive review of Mercedes-Benz of Tampa. We appreciate your business and I am glad that Ellen is courteous and willing to go above and beyond. Please do not hesitate to contact us if we can be of any further automotive assistance. Alex Glickman, General Manager
Google Review
- March 01, 2019
The gentleman that handled my service was remarkable. I truly was inspired by his professionalism & attention to detail. He was extremely busy & multi-tasked like I've never seen before. You definitely need more like him. Don't lose him or you will lose me as your customer.
Response from the owner Replied: Monique, Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that our team was professional and paid attention to detail. We look forward to serving you again in the future. Alex Glickman, General Manager
Google Review
- March 01, 2019
Response from the owner Replied: We appreciate your positive review of our dealership.
Google Review
- March 01, 2019
Everything done as promised and on time.
Response from the owner Replied: William, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that everything was done on time and as promised. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- March 01, 2019
Bought new GLE 350 3 weeks ago. They didnt payoff trade in and gave me a new tag vs transferring I contacted sales person 3x, no response. I had to call sales manager, who was very helpful. Now tailgate power lift is broken. I waited in service for an hour for them to tell me they have no loaner...
Response from the owner Replied: Judi, Thank you for sharing your review. I apologize for any inconvenience youve experienced with our dealership and regret that weve left you with a negative impression. We certainly appreciate your loyalty and I would be happy to speak with you and hopefully restore your confidence in us. Please contact me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- February 28, 2019
Dropped off vehicle
Response from the owner Replied: Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that our team provided a 5 star experience. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- February 28, 2019
The service has always been above and beyond. Ellen Tackett goes out of her way to make sure whenever we need something it is taken care of quickly and effortlessly on our part. Its always a pleasure seeing her.
Response from the owner Replied: Veronica, Thank you for taking the time to leave us feedback. We strive to provide excellent service to our customers at Mercedes-Benz of Tampa, therefore I am pleased to hear that Ellen goes out of her way. Please let us know how we may assist you going forward. Alex Glickman, General Manager
Google Review
- February 28, 2019
Always get a prompt attendece at Mercedes-Benz of Tampa. Joey Helenek has always provided me excellent customer service. I highly recommend him as your advisor.
Response from the owner Replied: Thank you for visiting us at Mercedes-Benz of Tampa. We are happy that Joey provides excellent customer service. If there is ever anything you need in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 28, 2019
Thank you Julie for your great service.
Response from the owner Replied: Liz, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Juli provided great service. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 28, 2019
Luv this dealership! I am always welcomed with smiles. Stephen King in service is an excellent service adviser. He always goes the extra mile for us! I absolutely love our Mercedes cars and would never drive anything else. Of course a Mercedes Benz in itself is awesome and I love our cars but...
Response from the owner Replied: Mary, We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Stephen is excellent and goes the extra mile for you. Thank you for your business! Alex Glickman, General Manager
Google Review
- February 28, 2019
Great service department! Rick Acosta was extremely polite, and very helpful. He truly provided a level of customer service that I'm not used to seeing with other dealers.
Response from the owner Replied: Juan, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Rick was helpful and provided a great level of customer service. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 28, 2019
I have been to several competing dealers in Central Florida for previous vehicles and must admit that the level of service I receive from Joey Helenek, on every visit, is always exceptional.
Response from the owner Replied: Ralph, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Joey makes sure your visits are exceptional. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 28, 2019
Team work, makes the dream work! I have a great team of guys at MB of Tampa and I will say "I won't trade them in." Thanks Brett, Shedrick, and Bob. You rock.
Response from the owner Replied: Delinda, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am pleased that Mr. Payne is awesome. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 28, 2019
Service Advisor Jesus was awesome
Response from the owner Replied: Tress, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Jesus is awesome. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 28, 2019
Bob Murath does a great job texting and providing timely updates on car service and status. He makes life easier with one less thing to deal with and know you're being looked out for and in the know. Also, honest, knowledgeable, and thorough with every interaction.
Response from the owner Replied: Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am happy to hear that Bob does a great job with timely updates. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 27, 2019
Had a great experience at Mercedes yesterday... Mike Nankovitch did a great job! 10/10
Response from the owner Replied: Chad, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am happy to hear that Mike did a great job. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 27, 2019
Ive been coming to Mercedes Of Tampa for several years now, owning 5 cars! Dave Zuposky is the best service consultant Fact! So very friendly and knowledgeable and very professional always! I would highly recommend him to anyone that I know as well. Thanx Mercedes for just being Great.
Response from the owner Replied: Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Dave is the best. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 27, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 27, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 27, 2019
Awesome customer service.
Response from the owner Replied: George, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that our team provided awesome customer service. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 27, 2019
Dan Willing is a very knowledgeable, very efficient and highly professional.
Response from the owner Replied: Thank you for your positive review of Mercedes-Benz of Tampa. We appreciate your business and I am glad that Dan is efficient. Please do not hesitate to contact us if we can be of any further automotive assistance. Alex Glickman, General Manager
Google Review
- February 27, 2019
Mixed bag of results....I have bought several cars from this dealer and have positive experiences all the time....yesterday I recieved a call from a salesman stating the new 2020 Gle is on the lot, I just happened to be on Mlk less than a block from the dealership, unfortunately I was in a company...
Response from the owner Replied: Richard, Thank you for your review of Mercedes-Benz of Tampa. I regret to hear about this experience and would like to speak with you in further detail. Please contact me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- February 27, 2019
I need to come and get the passenger airbag replaced under warranty in my Sprinter 3500 based RV. My service adviser, David Zupkosky has always been great to deal with for past warranty issues.
Response from the owner Replied: Jim, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that David is great to work with for warranty issues. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 27, 2019
Tremendous service! Bruno and Lam were terrific. Bruno got me into the car I was looking for and did a fabulous job. Lam got me into the best financial plan available to me. I highly recommend this dealership. Everyone was very personable, professional, and genuinely wanted the best deal for me.
Response from the owner Replied: Shijo, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Bruno and Lam were terrific and did a fabulous job. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 27, 2019
Dan Willing is the best service rep a person could possible have. He is very knowledgeable and thorough. He is always willing to help you get in when it is convenient and calls you to explain what is going on with the car's service. He meets and/or exceeds out expectations every visit. My...
Response from the owner Replied: Meredith, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Dan is knowledgeable and thorough. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 27, 2019
I purchased 3 cars from them. Excellent cars & service. My service rep, Mike Nankovitch, has been superior. Brett Tatum, sales manager, made purchasing a good experience. I have owned a BMW, but the dealer & service could not compare.
Response from the owner Replied: Steven, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Mike is superior and Brett made the purchasing experience a good one. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 26, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 26, 2019
Response from the owner Replied: We appreciate your positive review of our dealership.
Google Review
- February 26, 2019
My New Job
Response from the owner Replied: Allison, thank you for your review of Mercedes-Benz of Tampa. Alex Glickman, General Manager
Google Review
- February 26, 2019
I have been a customer for more than 10 years. The reason I come back is service. Thank you Bob Net for taking care of my vehicle service during all these years. You are the man!!!
Response from the owner Replied: I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Bob is the man. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 26, 2019
Always amazing staff providing amazing service!
Response from the owner Replied: Sherrice, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that our team is always amazing. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 26, 2019
I went into this luxury dealer not knowing what to expect since this was my first time getting into the luxury vehicle market. I met Simo, and was immediately impressed with his enthusiasm and willingness to help me find exactly what I was looking for. Simo never pressured me, and was honest...
Response from the owner Replied: John, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Simo was enthusiastic and Ali made you feel like you got a good deal. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 26, 2019
Joey Helenek has consistently offered me top notch service each time I bring my car in for service.
Response from the owner Replied: I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Joey offers top notch service. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 26, 2019
Bob Net is my number 1 service guy. He is always on top of the game. Bob You are awesome. keep up the great job!!!
Response from the owner Replied: Junior, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Bob is always on top of the game. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 26, 2019
MY SERVICE REP DARRELL IS THE BEST PERSON TO DEAL WITH, HE IS VERY HELPFUL AND POLITE. 5 STAR SERVICE RECEIVED BY HIM. !!
Response from the owner Replied: Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Darrell is the best. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Yelp Review
- February 26, 2019
Would just like to say Mr. Bob Net was my Service Advisor twice. He was very courteous, treated me with respect, and expeditiously took care of the issues with my Airstream Interstate. Thank you Mr. Net. Hope you are my Service Advisor again.
General M. Replied: Elie, We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Bob treated you with respect. Thank you for your business! Alex Glickman, General Manager
Google Review
- February 25, 2019
Had a great experience working with Juan Arango.
Response from the owner Replied: I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Juan provided a great experience. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 25, 2019
Response from the owner Replied: We appreciate your positive review of our dealership.
Google Review
- February 25, 2019
Response from the owner Replied: We appreciate your positive review of our dealership.
Google Review
- February 25, 2019
Mike Nankovitch does it again! 5 star service every time I bring my car in! My loaner was waiting, service had to order a part but hadmy car ready the nect day after it came in. Very happy with this Tampa Mercedes Dealership!
Response from the owner Replied: Pamela, Thank you for the 5 star review of Mercedes-Benz of Tampa. Our goal is to provide excellent customer service and I am pleased that Mike provided a great experience. Thank you for your business and we look forward to serving you again. Alex Glickman, General Manager
Google Review
- February 25, 2019
I was in and out in no time.
Response from the owner Replied: John, Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that our team was able to get you in and out in no time. We look forward to seeing you again for service. Alex Glickman, General Manager
Google Review
- February 25, 2019
From the moment I walked in to the moment I received my new vehicle Mrecedes took care of my every need and thought. They gave me options I didnt even consider.
Response from the owner Replied: Larisha, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that our team took care of your every need. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- February 25, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 25, 2019
Great service as always. Jaleel Khan had my car back to me on-time and work completed to my satisfaction. THANK YOU Jaleel
Response from the owner Replied: Andrew, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Jaleel provided great and timely service. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 25, 2019
Wonderful experience!
Response from the owner Replied: Irina, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that our team provided a wonderful experience. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 24, 2019
My service experience is always amazing here! Ellen goes above & beyond to accommodate our needs and makes everything so easy and seamless! It's always a pleasure to work with her! I know that when I have a problem, Ellen will be there for me. That's priceless!
Response from the owner Replied: Michele, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Ellen goes above and beyond. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Yelp Review
- February 24, 2019
During the past 10 years of owning a Mercedes and dealing with Mercedes-Benz of Tampa, I have found their sales professionals and service advisors to be outstanding. I have dealt with Dan Willing as my service advisor for the past 10 years and he has been exceptional in every way and it is as a...
General M. Replied: Roxanne, Thank you for sharing your review of Mercedes-Benz of Tampa. I am pleased to hear that Dan is exceptional. We appreciate your loyalty and look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 24, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 24, 2019
Great experience with Mercedes Benz of Tampa. Joey Helenek has always been very helpful and professional.
Response from the owner Replied: Eugenio, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Joey is helpful and professional. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 24, 2019
Response from the owner Replied: Yogueiris, Thank you for review. Please call me at your convenience so that I can learn more about your experience and what lead to your 1 star review. I appreciate your feedback and look forward to speaking with you. Alex Glickman, General Manager, 813-580-5251
Google Review
- February 23, 2019
Mike Nankovitch in the Service Department was excellent regarding the handling of my appointment. He made the experience pleasant and pain free. Thanks Mike!
Response from the owner Replied: Andrew, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Jaden and Dave went above and beyond for you. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 23, 2019
AWESOME buying experience! One year later, Jaleel Khan went out of his way to 'super-serve' us during our service experience at MBOT. Because of the comfort we have with Jaleel, and his obvious intent of both anticipating and delivering on the customer's needs, we will now begin using MBOT in...
Response from the owner Replied: Jeff, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that our team made your car buying experience terrific. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 23, 2019
Mike Nankovitch in the Service Department was excellent regarding the handling of my appointment. He made the experience pleasant and pain free. Thanks Mike!
Response from the owner Replied: Andrew, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Jaden and Dave went above and beyond for you. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 23, 2019
Very reliable and once I've developed rapport with the service team, I have felt very comfortable and always taken care of. My advisor Jaleel Khan has been great with all service issues and communication
Response from the owner Replied: Waylon, We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Jaleel is great and our team makes you feel comfortable and taken care of. Thank you for your business! Alex Glickman, General Manager
Google Review
- February 23, 2019
If you need service at Mercedes of Tampa, you need to ask for Joey Helenek. He is the best service advisor. I used to never like to take my car for service but Joey makes it super easy and quick. I always know whats going on with my car. Thank you for such great service Joey!
Response from the owner Replied: Sharon, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Joey is the best service advisor. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 22, 2019
Always good customer service. Joey Helenek always is on point and gets everything taken care of in a timely matter.
Response from the owner Replied: I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Joey is always on point. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 22, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 22, 2019
I had a wonderful experience at Mercedes. It was smoothe and did not take all day. Aaron Bartlett, Moe Awada, and Sydney Marcatos were great! Thank you Mercedes for another awesome experience.
Response from the owner Replied: Amri, Thank you for the 5 star review of Mercedes-Benz of Tampa. Our goal is to provide excellent customer service and I am pleased that Aaron, Moe, and Sydney were great. Thank you for your business and we look forward to serving you again. Alex Glickman, General Manager
Google Review
- February 22, 2019
Had the best ever car buying experience ever. Mr. Payne was awesome and true to his word!
Response from the owner Replied: Delinda, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am pleased that Mr. Payne is awesome. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 22, 2019
I bought my ML-350 at Mercedes of Tampa Bay. The sales process was very smooth and professional. My service appointments are always handled by my service account manager Joey Helenek and they are always done with courteous professionalism. This is a wonderful dealership that strives on customer...
Response from the owner Replied: Brian, Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that Joey is courteous and professional. We appreciate your customer loyalty and we look forward to serving you again in the future. Alex Glickman, General Manager
Google Review
- February 22, 2019
I am on my second Mercedes and I couldn't be happier. On my first scheduled service I was assigned to Juli Martin. She is the best! Very professional, funny and nice too. I now request her for my service needs. The customer service at Mercedes is really amazing.
Response from the owner Replied: Lisa, Thank you for your positive review of Mercedes-Benz of Tampa. We appreciate your business and I am glad that Juli was the best. Please do not hesitate to contact us if we can be of any further automotive assistance. Alex Glickman, General Manager
Google Review
- February 22, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 22, 2019
Ellen is phenomenal. Her team (Rick and Stephen) and her experience are by far the only reason I stay with MBOT. She's one of the few people from the days when MB used to be about excellence and not the churn and burn of today. The caring and dedication to her customers is unfounded nowadays and...
Response from the owner Replied: Lance, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Ellen is phenomenal. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 22, 2019
I want to thank my service advisor Mr. Dave Z of Mercedes Benz in Tampa for his dedication and professionalism. He always ensures that all my expectations are met. He always has a good personality to deal with which I appreciate. Thank you for your excellent service! Ozzie Pena
Response from the owner Replied: Osvaldo, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Dave is dedicated and professional. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- February 21, 2019
Raphael Brites Da Silva is a great advisor. He make sure he stays on top of all of your needs and notifies you immediately once everything is taken care of. I had an issue with my Bluetooth player and Raphael stood outside with his Technician the entire time to make sure everything was explained and...
Response from the owner Replied: Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am happy to hear that Raphael is a great advisor. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 21, 2019
I have been working with Dan Willing for a number of years. He continues to provide nothing less than excellent service.
Response from the owner Replied: Dave, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Dan continues to provide excellent service. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 21, 2019
I have visited Mercedes Benz of tampa 5 times. I am always impressed with the service department. My amazing service rep. Jaleel Khan greats you with his amazing smile that sets the tone of your visit. Jaleel has always completed the service to my high expectations. He is truly a star at this...
Response from the owner Replied: Thank you for visiting us at Mercedes-Benz of Tampa. We are happy that Jaleel completes service to your high expectations. If there is ever anything you need in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 21, 2019
Mike Nankovitch is wonderful to work with and always shows great attention to me and my wife.
Response from the owner Replied: Nicholas, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Mike is wonderful to work with. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 21, 2019
Fast forward 3 years and I leased my second Mercedes from these guys. So easy to work with and really makes the experience enjoyable. Also, since day 1 I have had the same fantastic customer service oriented Service Advisor, Rick Acosta. He was a big reason I came back to this full service...
Response from the owner Replied: Dan, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Rick provides fantastic customer service. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 21, 2019
Jaleel Khan provides excellent quality customer care every time and always makes sure my MB is running perfectly and looking great!
Response from the owner Replied: Gwen, Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that Jaleel provides excellent quality customer service. We look forward to serving you again in the future. Alex Glickman, General Manager
Google Review
- February 21, 2019
I have been dealing with Mercedes-Benz of Tampa for over 30 years. They have by far the best service department in my experience. Dan Willing is a five star service advisor. Its always a pleasure dealing with him.
Response from the owner Replied: Cynthia, Thank you for your positive review of Mercedes-Benz of Tampa We appreciate your business and I am glad that Dan provides the best service. Please do not hesitate to contact us if we can be of any further automotive assistance. Alex Glickman, General Manager
Google Review
- February 21, 2019
Mike Nankovitch is first class.
Response from the owner Replied: Tony, We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Mike is first class. Thank you for your business! Alex Glickman, General Manager
Google Review
- February 21, 2019
Rick Acosta always helps me out when I bring my AMG in to be serviced he is nothing short of first class and highly recommend bringing your Mercedes in to be serviced by the team when needed.
Response from the owner Replied: Patrick, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Rick is helpful and is nothing short of first class. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 21, 2019
I have purchased or leased 3 cars from this dealership. My service representative for the last 2 has been Jaleel. He is extremely accommodating working around my schedule and upfront with all aspects of services needed. No added pressure. Very straight forward. I like that approach.
Response from the owner Replied: Greg, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Jaleel is extremely accommodating. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 21, 2019
Mike Nankovitch in the Service Department was excellent regarding the handling of my appointment. He made the experience pleasant and pain free. Thanks Mike!
Response from the owner Replied: Andrew, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Jaden and Dave went above and beyond for you. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 21, 2019
Response from the owner Replied: We appreciate your positive feedback.
Google Review
- February 21, 2019
Great customer appreciation
Response from the owner Replied: Kendrick, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that our team provides great customer appreciation. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 21, 2019
I have been taking my E63 AMG and e350 for service to Mercedes Benz of Tampa for years, they do excellent work. Mike Nankovitch my service adviser is great and always makes sure that the work is completed to my satisfaction.
Response from the owner Replied: Michael, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Mike makes sure work is completed to your satisfaction. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 20, 2019
I go to this dealer because Jaleel Khan, he is a great service advisor!
Response from the owner Replied: Javier, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Jaleel is a great service advisor. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 20, 2019
Mike Nankovitch is exceptionally great at service at Mercedes benz of Tampa Bay. He always is right on time and gets me in and out quickly. He cares and it shows in his work ethic.
Response from the owner Replied: Barbara, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Mike is exceptionally great. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 20, 2019
I just purchased my very first Mercedes Benz GLA 250 and I couldnt be happier its my experience at Mercedes Benz of Tampa. Cary Jedlovec, my sales associate, went above and beyond to ensure I got the car I wanted, with my specifications, and at great price. Everyone was very friendly and...
Response from the owner Replied: Thank you for taking the time to review Mercedes-Benz of Tampa. We take pride in exceeding our customers' expectations so I am thrilled to hear that Cary went above and beyond. We value your business and look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 20, 2019
I recently made a visit to Mercedes of Tampa for my annual service and worked with Bob Net. From the moment I was greeted, he was courteous and attentive. I was swiftly provided a courteous vehicle so I was able to go about my day. Bob also kept me updated about the status of my car with out me...
Response from the owner Replied: Christian, Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that Bob was courteous and attentive. Thank you for your continued support and loyalty. We look forward to seeing you again for service. Alex Glickman, General Manager
Google Review
- February 20, 2019
I came here to get an estimate and met this wonderful, sweet, knowledgeable young lady named Krystal Estevez. She helped me and answered all my questions and worries. She knows what she is talking about. She had my best interest at heart. Thank you so much young lady for all your hard work. She is a...
Response from the owner Replied: Lorraine, Thank you for the 5 star review of Mercedes-Benz of Tampa. Our goal is to provide excellent customer service and I am pleased that Krystal answered all of your questions. Thank you for your business and we look forward to serving you again. Alex Glickman, General Manager
Google Review
- February 20, 2019
Mike Nankovitch was very helpful on a complicated service.
Response from the owner Replied: Kevin, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am pleased that Mike was helpful. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 20, 2019
Response from the owner Replied: We appreciate your positive feedback.
Google Review
- February 20, 2019
As always, excellent service from Dave Zupkosky!
Response from the owner Replied: Gina, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Dave provides excellent service. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- February 20, 2019
Great
Response from the owner Replied: Paul, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that our team is great. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- February 20, 2019
Working with David Zupkosky was a pleasure. I would highly recommend him because he really care. He answered every question for me I had about service and he is not pushy. I have an E350 and my son has a CLA250.
Response from the owner Replied: David, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that David was a pleasure to work with. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 20, 2019
mike nankovitc service advisor is the Best , a Big thanks for all you continue customer service and support Mikr!
Response from the owner Replied: Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Mike is the best. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 19, 2019
I want to say how pleased I am with Jaleel Khan. He always gets my S550 serviced quickly and makes sure everything is done right.
Response from the owner Replied: Richard, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Jaleel makes sure service is done right. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 19, 2019
I have the best service guy, Stephen King!!! Hes honestly an amazing worker that you guys have, his customer service and his way of alwys making us feel that he is there to help is what makes this whole experience so easy! Thank you guys for the great work & thank you stephe
Response from the owner Replied: Jennifer, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Stephen is amazing and makes the experience easy. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 19, 2019
Bob Net ! He is simply the best !
Response from the owner Replied: We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Bob is the best. Thank you for your business! Alex Glickman, General Manager
Google Review
- February 19, 2019
Ellen Tackett was very helpful throughout the entire process!
Response from the owner Replied: Thank you for the 5 star review of Mercedes-Benz of Tampa. Our goal is to provide excellent customer service and I am pleased that Ellen was helpful. Thank you for your business and we look forward to serving you again. Alex Glickman, General Manager
Google Review
- February 19, 2019
Mike Nankovitch is wonderful to work with and always shows great attention to me and my wife.
Response from the owner Replied: Nicholas, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Mike is wonderful to work with. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 19, 2019
Jesus Valiente is the best! Helpful, caring, and efficient.
Response from the owner Replied: Michele, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am pleased that Jesus is caring and helpful. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 19, 2019
Jaleel Khan takes his job serious and gives his all to help serve his customers. Jaleel Khan helps me to feel like I have someone on my side when I go to get my car serviced. He is someone who customers can trust.
Response from the owner Replied: Cynthia, Thank you for the 5 star review of Mercedes-Benz of Tampa. Our goal is to provide excellent customer service and I am pleased that Jaleel takes his job seriously. Thank you for your business and we look forward to serving you again. Alex Glickman, General Manager
Google Review
- February 19, 2019
Darrell Wiliams is an excellent service representative. He is knowledgeable and always helpful. He is the primary reason I service my car at this dealership. Give him fewer customers, raise, and promotion. Thanks Darrell!
Response from the owner Replied: Patty, Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that Darrell is excellent. We appreciate your customer loyalty and we look forward to serving you again in the future. Alex Glickman, General Manager
Google Review
- February 19, 2019
My family has purchased vehicles from Mercedes Benz of Tampa for over 30 years. We have used Dan Willing for over 25 years as our service advisor. He provides 5 star customer service and is very knowledgeable.
Response from the owner Replied: Lisa, Thank you for your positive review of Mercedes-Benz of Tampa. We appreciate your business and I am glad that Dan provides 5 star customer service. Please do not hesitate to contact us if we can be of any further automotive assistance. Alex Glickman, General Manager
Google Review
- February 19, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 19, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 19, 2019
Rick Acosta exhalent Service Advisor!
Response from the owner Replied: Amy, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Rick is excellent. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 19, 2019
Darrell Williams is amazing. He is the only reason why I still have my Mercedes.
Response from the owner Replied: Dee, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Darrell is amazing. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 19, 2019
Dave Z has done outstanding job for me over the last 20 years! The service team has always been 100% and that is always welcomed!!
Response from the owner Replied: Chris, We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Dave does an outstanding job. We appreciate your 20 year loyalty. Thank you for your business! Alex Glickman, General Manager
Google Review
- February 19, 2019
Rick Acosta is my Service Writer at MB Tampa.I have owned a LOT of vehicles in my life but Rick is hands down the best Service Writer I have ever worked with. Extremely knowledgeable and reliable in that when Rick tells me how much something is going to cost and when it will be ready I can count on...
Response from the owner Replied: I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Rick is the best service writer. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 19, 2019
Jaheel Kahn the representative did a great job
Response from the owner Replied: Bob, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Jaleel did a great job. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 19, 2019
David Zupkoshy has been my service advisor for seven years and he is awesome, very helpful, knowledgeable and professional. Keep up the good work Dave.
Response from the owner Replied: William, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Dave is awesome. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 19, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 19, 2019
Darrell Williams is the BEST service advisor!
Response from the owner Replied: Dalvin, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Darrell is the BEST. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 19, 2019
Outstandin customer services given by Mike Nankovitch
Response from the owner Replied: Dagoberto, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Mike provided outstanding customer service. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 19, 2019
Darrell Williams is very professional and helpful every time I bring my car in. The hospitality he exudes is deeply appreciated.
Response from the owner Replied: Gary, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Darrell is professional. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- February 19, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 19, 2019
Ralph DeSilva was courteous and professional. He kept me abreast of the service he provided every step of the way. Thank you, Selina S
Response from the owner Replied: Selina, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Ralph was courteous and professional. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 19, 2019
Darrell Williams is the best. I live near St. Petersburg and I travel to Tampa Mercedes because I just love the service I get there.
Response from the owner Replied: Diane, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Darrell is the best. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 18, 2019
Response from the owner Replied: Thank you for sharing your positive review.
Google Review
- February 18, 2019
MB of Tampa is simply the best! My mother and I have been doing business here for over 10 years! Dave Z is always great, he has always gone the extra mile to ensure that our service was completed and that we were pleased with the service that was done. Thanks Dave Z and MB of Tampa for working with...
Response from the owner Replied: Tavonte, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Dave always goes the extra mile. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 18, 2019
Bob Net is the best guy in the United States of American his Hospitality skills is superb!!! Thanks Bob for your generosity!!!Lenwood Williams
Response from the owner Replied: Jalehia, Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that Bob is the best. We look forward to seeing you again for service. Alex Glickman, General Manager
Google Review
- February 18, 2019
Darrell Williams is outstanding, and very caring. He also ensure he does the best for me and my wife when we come in for a service, or just to ask question about anything relating to our GLE's. I wish you guys had more Darrell Williams to share with your customers.
Response from the owner Replied: Thanks for your positive feedback.
Google Review
- February 18, 2019
I have been impressed with Ellen since I bought my car over 10 years ago. The car runs and looks like new because of Ellen's caring of my car and me, the driver. Her ability and caring are over the top and I tell everyone I see with a new MB car to make sure they look up Ellen to keep their MB like...
Response from the owner Replied: Kip, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Ellen impresses you. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 18, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 18, 2019
Response from the owner Replied: Thank you for sharing your positive review.
Google Review
- February 18, 2019
I didnt buy my cars here, but i now use them for service. Jaleel Khan is my rep, and totally takes care of me everytime. i just drive up, drop off and he calls me when its done, all clean and washed.
Response from the owner Replied: Andreas, Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that Jaleel takes care of you. We appreciate your customer loyalty and we look forward to serving you again in the future. Alex Glickman, General Manager
Google Review
- February 18, 2019
I've always had high quality service from Michael Nankovitch with both of my Mercedes Benz automobiles. Michael earned my trust. He knows automobiles; how they function and is willing to take the time to explain, in detail, why certain work is required. I never never get the impression he...
Response from the owner Replied: James, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Michael earned your trust. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- February 18, 2019
Been going to Mercedes Tampa for service well over 10 years. I have purchased new carselsewhere depending on availability but always go to them for service. They are the best. Ellen and Jahleel always treat me great and so professional. Never unsatisfied. Jahleel is the man for anything aftermarket...
Response from the owner Replied: Fred, Thank you for your positive review of Mercedes-Benz of Tampa. We appreciate your business and I am glad that Ellen and Jaleel treat you professional. Please do not hesitate to contact us if we can be of any further automotive assistance. Alex Glickman, General Manager
Google Review
- February 18, 2019
The service here is exceptional. Service specialist Joey Helenek was very courteous and prompt, and he always checked on me to make sure that I know the status of my service.
Response from the owner Replied: Nam, We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Joey was courteous. Thank you for your business! Alex Glickman, General Manager
Google Review
- February 18, 2019
Response from the owner Replied: Thank you for sharing your positive review.
Google Review
- February 18, 2019
AWESOME buying experience! One year later, Jaleel Khan went out of his way to 'super-serve' us during our service experience at MBOT. Because of the comfort we have with Jaleel, and his obvious intent of both anticipating and delivering on the customer's needs, we will now begin using MBOT in...
Response from the owner Replied: Jeff, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that our team made your car buying experience terrific. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 18, 2019
Dan Willing has always been knowledgeable,efficient,and pleasant. He does an excellent job with the service of my cars for many years.
Response from the owner Replied: Chakriya, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Dan does an excellent job. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 18, 2019
Dan Willing was awesome.It was my first service on my van and it went very well, total communication of every aspect. I was told it would be ready at 4 and it was! Also no push to do any unnecessary service. The waiting area is very clean and its fun to watch the vehicles coming in, the mechanics...
Response from the owner Replied: Laurie, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Dan was awesome. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Yelp Review
- February 18, 2019
Dave Zupkosky of Mercedes Benz Tampa was excellent and gave me top notch service and explained everything very well and kept me up to date regarding the service on my vehicle.Fred S
General M. Replied: Fred, Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that Dave provided top notch service. We look forward to serving you again in the future. Alex Glickman, General Manager
Google Review
- February 18, 2019
I have had 5 different Mercedes over the years and David Z has been my service writer for years. My 6th is coming soon and David Z will take good care of me and my car.
Response from the owner Replied: David, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that David takes good care of you and your car. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 18, 2019
Darrell Williams is my service guy @ MB of TB and I have dropped in many times without an appointment, e.g. nail in the tire, problems with the display monitor etc, and Darrell is always courteous and accommodating. The quality of service at MB of TB, especially in the service department, is the...
Response from the owner Replied: Lauren, Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that Darrell is courteous and accommodating. We appreciate your customer loyalty and we look forward to serving you again in the future. Alex Glickman, General Manager
Google Review
- February 18, 2019
Response from the owner Replied: We appreciate your positive review.