Google Review
- October 20, 2020
Dan is awesome!
Response from the owner Replied: Geni Tuck, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- October 20, 2020
Response from the owner Replied: :-) Wow! Thank you for rating us so many stars!
Google Review
- October 20, 2020
Dylan was very helpful and knowledgeable about the vehicle we were interested in. Truly appreciated. Satisfied customer!
Response from the owner Replied: Thank you Cuthbert George! We hope to be of service to you again!
Google Review
- October 20, 2020
We are so thankful for Joey Helenek's amazing service and helping us take care of my husbands car. Top notch service!!
Response from the owner Replied: Thanks for the great rating! We are always happy to help!
Google Review
- October 20, 2020
This is our third Mercedes that we've purchased and serviced at Mercedes Benz of Tampa and they do a wonderful job! My Service Advisor, David Z is awesome! He knows me by name and sight immediately and is always cordial and fully explains any needs and options available. I fully trust David Z. and...
Response from the owner Replied: Thank you Zenia Gallo! We hope to be of service to you again!
Google Review
- October 19, 2020
Response from the owner Replied: Thank you for your feedback. We regret that you feel this way about your experience. If you would like to speak with me further about your experience, please contact me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- October 17, 2020
They are the best. Its always an awesome experience. They treat me like family everytime.
Response from the owner Replied: Hi, we are delighted to see this rating! Have a great day!
Google Review
- October 16, 2020
I love the dealership. Excellent customer service. And amazing deals.
Response from the owner Replied: Hi, thanks so much for rating us so high! Be safe on the road!
Google Review
- October 16, 2020
Response from the owner Replied: :-) Wow! Thank you for rating us so many stars!
Google Review
- October 15, 2020
Thanks Joey from the Service Department gr8 service repairs on all concerns#AmericaFirst #HappyVeteran
Response from the owner Replied: Thanks for the great rating! We are always happy to help!
Yelp Review
- October 15, 2020
When I went to speak to the Receptionist at the front desk to ask fora sales person, she as with another female employee and did not have face masks on. As I was walking closer and closer, I thought they would put them on, but No. Finally, when I asked them to put them on, they liked at me like I...
General M. Replied: Laura, We appreciate you taking the time to leave your feedback. We know these are uncertain times and our employee and customer's safety is of utmost concern. We are working to follow guidelines as best as possible, therefore I regret to hear about any lack of respect that you experienced on our behalf. Please contact me at your convenience to discuss this matter further. Alex Glickman, General Manager, 813-580-5251
Google Review
- October 15, 2020
This dealership is far the worst I've ever encountered. I found them to be incompetent in customer service, prejudice, condescending with the liars plaque. I am going to take the drive across the bridge.
Response from the owner Replied: Melinda, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and that you feel this way about our dealership. Alex Glickman, General Manager, 813-580-5251
Google Review
- October 14, 2020
Response from the owner Replied: Thanks for the great rating! We are always happy to help!
Google Review
- October 14, 2020
I live a lot closer to the Mercedes-Benz of Wesley Chapel, but only take my car to MB of Tampa. My service rep Jaleel Kahn always takes great care and his communication and dedication to hisCustomers is unparalleled.
Response from the owner Replied: Tom McEowen, we really appreciate this positive review! Thanks so much!
Google Review
- October 14, 2020
Jaleel Khan is the man!!!!Best service in every aspect.
Response from the owner Replied: Hi, thank you for taking the time to rate us! You really made our day today.
Google Review
- October 14, 2020
Ralph Brites Da Silva is my advisor and always takes great care of me. He is very responsive and thorough. I highly recommend him. His attitude is always friendly and positive, this is one of the many reasons I appreciate him .
Response from the owner Replied: Thanks for the great rating! We are always happy to help!
Google Review
- October 14, 2020
We recently were in the market for a new Mercedes and couldn't find the right deal or great customer service at our closest MB dealer so we contacted Mercedes Benz of Tampa. Wow, what a difference. The buying process was beyond easy. We got well above and beyond what we wanted for trade and getting...
Response from the owner Replied: Thanks for the great rating! We are always happy to help!
Google Review
- October 14, 2020
Jason helped a great deal today when I got a flat tire. Great costumer service.
Response from the owner Replied: Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- October 14, 2020
Took my car into Mercedes Benz Of Tampa, Mike Nankovitch went above and beyond to help me while my car was in the shop.
Response from the owner Replied: Thank you! We hope to be of service to you again!
Yelp Review
- October 14, 2020
Jaleel is EXCEPTIONAL, very helpful and provides great customer service since day one when I walked into the dealership!
Google Review
- October 14, 2020
I always bring my car here for service. My service manager Mike N. Is awesome. He always either has a loaner ready or gets my car in straight away. Service here has been so good when I upgrade my car. It will be here
Response from the owner Replied: Thank you for taking the time to leave us this positive review! Have a wonderful day!
Google Review
- October 13, 2020
Car was ready let me sit for 30 min
Response from the owner Replied: Larry, We appreciate you sharing your feedback. I understand the frustration that you experienced and apologize for the lack of communication that occurred on our behalf. I would like to speak with you about this instance. I will be contacting you, however, please feel free to reach out to me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- October 13, 2020
Encantada !! Muy Buen servicio muy profesionales en especial a Jess valiente es el MEJOR !!!muy profesional y en todo momento dispuesto hacer su mejor trabajo para que el cliente quede satisfecho lo recomiendo en especial a l es el Mejor !!!
Response from the owner Replied: Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!
Google Review
- October 13, 2020
Just had my car service at the dealer, would like to thanks Jesus Valiente for his professional and excellent care, also Vito for made possible a purchase of my new carThanks a lot
Response from the owner Replied: Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!
Cars.com Review
- October 13, 2020
Words cant express how awesome Dave Z is! Any time I have a need for my vehicle he gets it taken care of. I couldnt ask for a better experience when I visit, in fact I enjoy it every time. Staff is friendly and the fellow clients are as well! Will always bring my vehicle in to Dave as long as I...
Mercedes Benz of Tampa Replied: We really appreciate this positive review! Thanks so much!
Google Review
- October 12, 2020
Bo is always so nice and sincere. He answered all my questions and concerns, and was just the sweetest! I would recommend him to anyone looking to service there Mercedes!
Response from the owner Replied: Hello Trinity Thompson, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- October 12, 2020
Response from the owner Replied: We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- October 12, 2020
Mike Nankovitch has always been great who work with.
Response from the owner Replied: Thank you for taking the time to leave us this positive review! Have a wonderful day!
Google Review
- October 12, 2020
Dan Willing is the bestpro in every wayAwesome experience
Response from the owner Replied: We always appreciate positive reviews! Thank you, and happy motoring!
Google Review
- October 12, 2020
Great looking Benz RV
Response from the owner Replied: Jo Wolfrey, thank you for taking the time to leave us this positive review! Have a wonderful day!
Google Review
- October 11, 2020
Response from the owner Replied: Hi, we are delighted to see this rating! Have a great day!
Google Review
- October 11, 2020
I have purchased 5 vehicles from this dealership, and they have been amazing each time. From Mecca in sales to Jesus in service. Every time I have to take my car in for service or have any questions Jesus is amazing , gets everything done quickly and is super friendly and attentive. I have never...
Response from the owner Replied: Hi, we are delighted to see this rating! Have a great day!
Google Review
- October 11, 2020
I ALWAYS have the best service. Thanks to Mercedes-Benz for always being on top of thing! Especially Bob Net!!
Response from the owner Replied: Thalia Flores, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- October 10, 2020
Great service here by Jesus Valiente he always goes above and beyond to help us out!
Response from the owner Replied: Thank you! We hope to be of service to you again!
Google Review
- October 10, 2020
This is a dealership has a fantastic service team. I always try to schedule with Ralph because he always delivers exceptional service. He is friendly and professional, making my trip to the dealership very enjoyable.
Response from the owner Replied: Hi Matt Schowe, thanks so much for rating us so high! Be safe on the road!
Google Review
- October 10, 2020
Jesus valiente is my service guy he always takes care of all my needs. Extremely polite and helpful!
Response from the owner Replied: Thank you again for taking the time to let us know how we did!
Google Review
- October 10, 2020
Jesus Valente, service consultant... Great customer service. Highly recommended him .
Response from the owner Replied: Hi Miriam Sotomayor, thanks so much for rating us so high! Be safe on the road!
Google Review
- October 10, 2020
Jess Valiente , Best customer service ever .
Response from the owner Replied: Hi Johnny Alayon, thanks so much for rating us so high! Be safe on the road!
Google Review
- October 10, 2020
Jason Pierce helped me out, he provided excellent customer service and was very attentive!
Response from the owner Replied: Thank you for taking the time to leave us this positive review! Have a wonderful day!
Google Review
- October 09, 2020
Response from the owner Replied: Sean, Thank you for sharing your feedback with us. I regret to hear that you had a negative experience with our service department. We are sorry that we did not meet your expectations. Alex Glickman, General Manager, 813-580-5251
Google Review
- October 09, 2020
Response from the owner Replied: Thanks for the great rating! We are always happy to help!
Google Review
- October 09, 2020
Response from the owner Replied: We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- October 09, 2020
Response from the owner Replied: Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- October 09, 2020
Response from the owner Replied: Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- October 09, 2020
Response from the owner Replied: Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!
Google Review
- October 09, 2020
Response from the owner Replied: We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- October 09, 2020
Response from the owner Replied: EJ Foody, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- October 09, 2020
Response from the owner Replied: quentin jones, thank you again for taking the time to let us know how we did!
Google Review
- October 09, 2020
Response from the owner Replied: Antonio Byrd, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- October 09, 2020
Response from the owner Replied: Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- October 09, 2020
Response from the owner Replied: jeep rubicon JKU, thank you for taking the time to leave us this positive review! Have a wonderful day!
Google Review
- October 09, 2020
Great experience. Katherine was awesome!
Response from the owner Replied: Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- October 09, 2020
I cannot ask for better service and the quality of service that I get from Jaden at Mercedes-Benz of Tampa. She always gets me in and out in a timely fashion and the service team always does a remarkable job. I would highly recommend purchasing a vehicle from Maurice and getting service from Jaden...
Response from the owner Replied: quentin jones, thank you again for taking the time to let us know how we did!
Google Review
- October 09, 2020
Great service as always from Mike Nankovitch. Thanks
Response from the owner Replied: Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!
Google Review
- October 09, 2020
Great service. And courtesy...
Response from the owner Replied: We really appreciate this positive review! Thanks so much!
Google Review
- October 09, 2020
Great customer service from the advisor Jason when I brought my car at that moment hes patient guy help me out of the problem thats best experience I ever have in Tampa then thanks again
Response from the owner Replied: Hi, thanks so much for rating us so high! Be safe on the road!
Google Review
- October 09, 2020
Dan Willing provides excellent service on my Mercedes.
Response from the owner Replied: We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- October 09, 2020
Jaden Batten, Service Advisor is a complete professional.I've had two service visits at the dealership and Jaden handled everything from beginning to end making it a pleasant experience both times. Service calls are generally a major inconvenience but with Jaden in charge its actually a pleasant...
Response from the owner Replied: We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- October 09, 2020
If you want a Service Consultant that will go above and beyond to make sure you are taken care of; work with JOEY HELENEK for all your car maintenance needs!Excellent service, great communication, and always finding ways to help your wallet (if he can), without you asking!
Response from the owner Replied: Antonio Byrd, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- October 09, 2020
I have had countless positive experiences with MBOT, specifically because of my service adviser Bob Net. Bob is an exemplary professional, with an incredible depth of knowledge, who is extremely accommodating of my schedule. Bob is an outstanding asset to Mercedes-Benz of Tampa. He is highly...
Response from the owner Replied: Laura, Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that Bob is an exemplary professional. We appreciate your customer loyalty and we look forward to serving you again in the future. Alex Glickman, General Manager
Google Review
- October 09, 2020
I've been with MBOT for years. This past weekend they reminded me why. I was headed out of town with my fiance to elope when we noticed the back window was shattered. We detoured straight into MBOT and ran into the service department in a panic. Jesus Valiente stepped up immediately. He got our car...
Response from the owner Replied: Thanks for the great rating! We are always happy to help!
Google Review
- October 09, 2020
I have been going to Mercedes-Benz of Tampa for over 4 years. Dave Z has been my service consultant all this time. Dave needs 10 stars, and he is that way to everyone. I've met friends who go to MB of TPA. They see Dave and say the same thing. They will never go anyone else. In fact, I will...
Response from the owner Replied: EJ Foody, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- October 09, 2020
Thanks to Juli Martin, we where able to meet great associates that help us buy a used quality vehicle from the dealership. Experience was A+ My wife and I recommend this dealership and all the associates that work there.
Response from the owner Replied: Thank you! We hope to be of service to you again!
Google Review
- October 08, 2020
Ralph
Response from the owner Replied: Thanks for the great rating! We are always happy to help!
Google Review
- October 08, 2020
Always professional
Response from the owner Replied: Lou Tremblay, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- October 08, 2020
I highly recommend Mercedes-Benz of Tampa .The service department is fantastic Jaleel is the best service adviser always helpful , professional and very knowledgeable.He is highly recommended.
Response from the owner Replied: Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- October 08, 2020
Service Consultant Bob Net is an excellent brand ambassador for Mercedes Benz of Tampa Bay. He has been my advisor for over 4 years now. He has always been extremely professional and helpful explaining everything that is going to be done to my vehicle, He always provides meaningful advice and...
Response from the owner Replied: :-) Wow! Thank you for rating us so many stars!
Google Review
- October 08, 2020
My experience was amazing as usual. My service rep Jaleel was able to get me in and out very quickly. My check engine light came on I dropped off the car at 9:00 a.m. was finished before noon. The MB Tampa team service/ maintenance is the best I've ever dealt with. Thanks MB of Tampa.
Response from the owner Replied: We appreciate your positive review.
Google Review
- October 08, 2020
Recently had my vehicle in for service. Ellen went above and beyond while my car was in for repair. I could not be happier.
Response from the owner Replied: Wayne Y, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- October 08, 2020
Being a formula 1 fan and knowing what Mercedes Brand is, I expected a lot more from the whole Mercedes-Benz of Tampa team. I felt like I was in a Toyota or Nissan dealership.
Response from the owner Replied: We appreciate you taking the time to share your review with us. I regret that you feel this way about your visit to our dealership. I would be more than happy to discuss your visit in further detail. I will be contacting you, but please feel free to reach out to me, as well. Alex Glickman, General Manager, 813-580-5251
Google Review
- October 08, 2020
I came in for a B service on my C250, not only did it cost over $400 dollars for basic service, but I waited 4 hours for it to be done. The shuttle service was not running so I elected to stay until the service was done. Joey in Service estimated 2-3 hours but I was there from 7:55 to after 12:30....
Response from the owner Replied: Sean, Thank you for sharing your feedback with us. I regret to hear that you had a negative experience with our service department. We are sorry that we did not meet your expectations. Alex Glickman, General Manager, 813-580-5251
Google Review
- October 08, 2020
Dealt with Ellen in the service department and she made the service super fast and easy. Highly recommend Ellen for any of your service needs.
Response from the owner Replied: Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Google Review
- October 08, 2020
Bob Net always does a great job . Friendly and courteous. Thank you Bob for always been so friendly and understanding!
Response from the owner Replied: We always appreciate positive reviews! Thank you, and happy motoring!
Google Review
- October 08, 2020
Bob Net at Mercedes of Tampa is the Best service person I every talk to about my car very knowledge on his job.Thanks Bob Net your the Best service guy.Shawty Loe
Response from the owner Replied: Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- October 08, 2020
Taking your car in for service can be a hustle sometimes, Bo makes it super convenient, quick and easy. Thank you for alway taking care of me in the most professional way.
Response from the owner Replied: Thank you! We hope to be of service to you again!
Google Review
- October 08, 2020
HiTime to get my service done on the GLC300.Went to Bob Nett Tampa branch. When I tell you he was waiting on me while I pulled in for my service appointment. This man is the best ever. I have had an MB for 17 years and when I dont go to Tampa to see Bob Net the pleasure is not the same of me waiting...
Response from the owner Replied: We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- October 08, 2020
Great customer service from the moment I arrived. I brought my partner's vehicle in for service and Ellen new me by name! I don't know how she did it but boy did it make me feel special! I have only been to the dealership one other time with my partner so for this to occur made my day. What an asset...
Response from the owner Replied: jeep rubicon JKU, thank you for taking the time to leave us this positive review! Have a wonderful day!
Google Review
- October 08, 2020
Ellen Tackett is amazing!!! Always a pleasure!
Response from the owner Replied: Carlos Oztolaza, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- October 08, 2020
Ellen has been taking care of our cars for years !! Shes the best !!
Response from the owner Replied: :-) Wow! Thank you for rating us so many stars!
Google Review
- October 08, 2020
Great service overall Ellen kept in communication during the entire process and is very knowledgeable. Definitely will be coming back!!!!!
Response from the owner Replied: Hi, thanks so much for rating us so high! Be safe on the road!
Google Review
- October 08, 2020
I had the pleasure of working with Ellen Tackett. very delightful experience. I highly recommend .
Response from the owner Replied: Hi, thanks so much for rating us so high! Be safe on the road!
Google Review
- October 08, 2020
Friendly staff. Very smooth transaction. Ask for Simo. He will do everything to get you the best deal.
Response from the owner Replied: Hello Ehsan Siddiqui, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- October 08, 2020
I just want to take a moment to recognize Ellen Tackett. Always cheerful, always helpful and always able to get me in and out with no hassle. Keeps me coming back!!!!
Response from the owner Replied: Thank you again for taking the time to let us know how we did!
Google Review
- October 08, 2020
I am writing this review based on the exceptional customer service given to me by Jaden Batten, who I have trusted with all my service needs for years. She is trust worthy and always has her customers best interest in mind. I recommend her for all your service needs, she definitely makes your car...
Response from the owner Replied: bri kass, thank you for taking the time to leave us this positive review! Have a wonderful day!
Google Review
- October 08, 2020
The service department at Mercedes of Tampa is exceptional. My service advisor, Bob Net, treats me with respect, is very knowledgeable, and more importantly earned my trust. Maybe for the first time in my life, it is actually a pleasure taking my cars in for service. Highly recommend!
Response from the owner Replied: Winonah Gouda, thanks so much for rating us so high! Be safe on the road!
Google Review
- October 06, 2020
Just had my Service B for my GLC 300 and Mike Nankovitch did a great job guiding me through the process (as always). I really trust him whenever I need help with something. Thanks again!
Response from the owner Replied: Thanks for the great rating! We are always happy to help!
Google Review
- October 06, 2020
Mike Nankovitch has been my service advisor for years and always provides honest, timely and quality service.
Response from the owner Replied: :-) Wow! Thank you for rating us so many stars!
Google Review
- October 06, 2020
Mike Nankovitch was excellent and took care of my glass replacement after I had difficulty with my insurance company. He was efficient and courteousDefinitely will be back in the future.
Response from the owner Replied: Thomas Rutherford, thank you again for taking the time to let us know how we did!
Google Review
- October 06, 2020
We were really pleased with our visit! Our battery got replaced, and they honored the pricing they gave us over the phone. Our service consultant Bob Net made sure we were comfortable during our visit and was so easy to work with.
Response from the owner Replied: Hello Ulz Koca, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- October 06, 2020
Service Advisor Bob N, I had questions regarding my vehicle, I texted him and he immediately responded and put my mind at ease that I had no trouble. Thanks!
Response from the owner Replied: Thanks for the positive feedback.
Google Review
- October 06, 2020
Great service! Rick Acosta was a pleasure to work with!
Response from the owner Replied: :-) Wow! Thank you for rating us so many stars!
Google Review
- October 06, 2020
Jaden is my service advisor and is always responsive to my needs as a customer. In the past I've usually avoided servicing my car at dealerships but Jaden and the team at Mercedes Benz of Tampa have done a great job servicing my vehicle at reasonable rates and with excellent service. Thank you all!
Response from the owner Replied: Hi, thank you for taking the time to rate us! You really made our day today.
Google Review
- October 06, 2020
If you are looking to purchase a Mercedes-Benz with an experienced, straight forward, ethical professional; Maurice Locklin at Mercedes-Benz of Tampa is your man!! Maurice provided us with exceptional customer service throughout our seamless purchasing process of my GLS 450. His professionalism and...
Response from the owner Replied: Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!
Google Review
- October 06, 2020
Mike Nankovitch took great care of me. Got me into a loaner immediately and had me out the door in 15 minutes. Had a full break job done at a good price.Thanks Mike!
Response from the owner Replied: We always appreciate positive reviews! Thank you, and happy motoring!
Google Review
- October 05, 2020
Response from the owner Replied: We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- October 05, 2020
Good service. Work was done at appointed time. Great service consultant.
Response from the owner Replied: Hi, we are delighted to see this rating! Have a great day!
Google Review
- October 05, 2020
Jaden Mercedes of Tampa. Shes extremely caring & super fast .fixed my car in less than an hour
Response from the owner Replied: Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- October 05, 2020
This is Nyree and Jaden at the service department was outstanding. She was extremely professional and genuinely was there to help me. She talked me through the estimate and broke everything down for me, was patient throughout the whole process. I can confidently and honestly say that this was the...
Response from the owner Replied: Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- October 05, 2020
Ralph is amazing and very helpful! He is very patient and thorough. He has given me honest advice at each service. Thank you Ralph!!
Response from the owner Replied: Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!
Google Review
- October 05, 2020
Bob Net and the rest of the MBOT team did a great job as always. They are the Gold Standard!!
Response from the owner Replied: We always appreciate positive reviews! Thank you, and happy motoring!
Google Review
- October 05, 2020
I just did my service with Ralph, and he was very quick and informative. Definitely recommend him!! Thanks Ralph.
Response from the owner Replied: Hi, thank you for taking the time to rate us! You really made our day today.
Google Review
- October 05, 2020
Joey HelenekTheres not enough stars here for Joey youll need to give him five more hes Outstanding .Thank you Joy for taking your time with me and explaining things to me that I really needed to know about the vehicle and for all your patience Mercedes youre lucky to have them
Response from the owner Replied: Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- October 05, 2020
Ralph
Response from the owner Replied: Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!
Google Review
- October 05, 2020
Alex was superb....he listened, not trying to push anything and understood that we were looking for a vehicle for a brand new driver (16yr old)....
Response from the owner Replied: We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- October 05, 2020
Another A+++ service visit with Jaden . Just perfection . She makes my busy life simpleWhen I drop my car for service . Fast accurate and she gives a darn ! Thanks MBOT !
Response from the owner Replied: Greg K, thank you for taking the time to leave us this positive review! Have a wonderful day!
Google Review
- October 04, 2020
Excellent service
Response from the owner Replied: Roy Mclean, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- October 03, 2020
WAYNE WILSONIn the past 6 months I have had a new service department advisor and I would just like to spread the word about what a fabulous job she has done for me. This past month I bought my 3rd Benz from this dealership and getting up to speed with the new technology is always a little...
Response from the owner Replied: Wyne, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Darrell is respected by you. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- October 03, 2020
Jaden is the absolute best in the service department! She always takes excellent care of me and makes sure that everything is the highest standard when it comes to the maintenance and care of my vehicle. She gives me A+ customer service each and every time and values her customers.
Response from the owner Replied: Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!
Google Review
- October 03, 2020
Our Salesman, Vito Bosco, was absolutely fantastic. He was extremely helpful when choosing the right vehicle that fit our needs, in addition to being very informative and attentive to any questions we had. Absolutely no pressure when buying a car and the whole experience was enjoyable. This is a...
Response from the owner Replied: We really appreciate this positive review! Thanks so much!
Google Review
- October 03, 2020
Response from the owner Replied: Thank you for taking the time to leave us this positive review! Have a wonderful day!
Google Review
- October 03, 2020
Worked with Jaden in service - I had an extended warranty claim that she got handled and gave me a loaner in the meantime. She updated me every step of the way which I appreciated.
Response from the owner Replied: Hi, thanks so much for rating us so high! Be safe on the road!
Google Review
- October 03, 2020
My Sales person Carey was exceptional. It was a great experience from start to finish. Carey made the process so easy, helped land me on the perfect vehicle, was extremely patient with me through the whole process. The General Sales Manager was awesome. He helped make the numbers work. This is my...
Response from the owner Replied: Thank you for taking the time to leave us this positive review! Have a wonderful day!
Google Review
- October 03, 2020
Rick Acosta is the best! Very professional, great guy and always puts his customers first. Always on time and always smiling!!!
Response from the owner Replied: Simon Walsh, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- October 03, 2020
Phenomenal service for many years! Vito Bosco has been taking care of my familys needs for over a decade. Hes a great guy and has helped us with anything we throw at him. Go to this dealership, and ask for Vito!
Response from the owner Replied: We always appreciate positive reviews! Thank you, and happy motoring!
Google Review
- October 03, 2020
My sales person name is Vito and I couldn't ask for a better sales rep he was very helpful and informative to all my needs in buying my first car from a dealership. if you are ever at the Mercedes Benz dealership to purchase a car ask for Vito he will definitely take good care of you.
Response from the owner Replied: love 1, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- October 03, 2020
Thank you Juli, at Mercedes of Tampa Bay. Very dissatisfied with the service department at Lokey, where I actually purchased my car. Juli was extremely patient and very attentive, when trying to explain the issues I was having with my CarPlay. Thank you Juli, and Mercedes of Tampa Bay, for...
Response from the owner Replied: Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Google Review
- October 03, 2020
For all your service needs go see Rick! Great customer service, Hes the best.
Response from the owner Replied: Giselle Pena, thank you for taking the time to leave us this positive review! Have a wonderful day!
Google Review
- October 03, 2020
I went to Mercedes Benz in Tampa To get new tires for my c300. Rick Acosta was the service guy that helped out with that. He is the best person to deal with it. He is very knowledgeable and kind. Great customer service. He solved my tired situation, got my car washed out. I will definitely recommend...
Response from the owner Replied: Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- October 03, 2020
I went to Mercedes Benz of Tampa to get my b service on my car and Rick Acosta was the guy that helped me out. He gave me a car to go and take of errands while he was fixing up my car. He gave me the car in so much better condition. Thanks Rick Acosta for all your help. Go and ask for Rick, he is...
Response from the owner Replied: We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- October 03, 2020
I was so impressed by the professionalism and knowledge of Max Spada that I was compelled to write this review. He made the purchase of buying a new car an enjoyable experience. Max was able to find me the perfect vehicle without any stress. I am thrilled with my new Benz as well as the fair way I...
Response from the owner Replied: :-) Wow! Thank you for rating us so many stars!
Google Review
- October 03, 2020
Rick Acosta is THE best service advisor!!! Every time I come in hes always been amazing. Today, in the middle of moving, my battery died. The tech said I had to take it into Mercedes ASAP. Within 20 min of my car getting diagnosed and calling Rick, I was at Mercedes and he was waiting for me with a...
Response from the owner Replied: KG, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Google Review
- October 03, 2020
I worked with Rick Acosta in service and he was great. Very professional and nice. Took the time to talk to me about the car and talk me through my service. Would recommend to anyone getting service done to see Rick.
Response from the owner Replied: Hi, thank you for your review! Happy motoring!
Google Review
- October 02, 2020
Response from the owner Replied: Wyne, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Darrell is respected by you. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- October 02, 2020
Response from the owner Replied: We always appreciate positive reviews! Thank you, and happy motoring!
Google Review
- October 02, 2020
Response from the owner Replied: We really appreciate this positive review! Thanks so much!
Google Review
- October 02, 2020
Response from the owner Replied: Thank you Ayaiza Perez! We hope to be of service to you again!
Google Review
- October 02, 2020
Response from the owner Replied: Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!
Google Review
- October 02, 2020
Google Review
- October 02, 2020
Response from the owner Replied: Hi, thank you for your review! Happy motoring!
Google Review
- October 02, 2020
Response from the owner Replied: Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Google Review
- October 02, 2020
Response from the owner Replied: Hi jacquelyn franke, thanks so much for rating us so high! Be safe on the road!
Google Review
- October 02, 2020
Response from the owner Replied: Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!
Google Review
- October 02, 2020
Response from the owner Replied: Eileen Rogers, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- October 02, 2020
Response from the owner Replied: Hi, thank you for taking the time to rate us! You really made our day today.
Google Review
- October 02, 2020
Response from the owner Replied: John Russell, thank you for taking the time to leave us this positive review! Have a wonderful day!
Google Review
- October 02, 2020
Response from the owner Replied: Hi, thank you for taking the time to rate us! You really made our day today.
Google Review
- October 02, 2020
Response from the owner Replied: Chad Erb, we are delighted to see this rating! Have a great day!
Google Review
- October 02, 2020
Response from the owner Replied: Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- October 02, 2020
Response from the owner Replied: Elijah Von Almen, we are delighted to see this rating! Have a great day!
Google Review
- October 02, 2020
Response from the owner Replied: Thank you for taking the time to leave us this positive review! Have a wonderful day!
Google Review
- October 02, 2020
Response from the owner Replied: Hello Zayd Alasadi, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- October 02, 2020
Response from the owner Replied: Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- October 02, 2020
Response from the owner Replied: We really appreciate this positive review! Thanks so much!
Google Review
- October 02, 2020
Google Review
- October 02, 2020
Response from the owner Replied: KG, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Google Review
- October 02, 2020
Response from the owner Replied: Laura Wheeler, we are delighted to see this rating! Have a great day!
Google Review
- October 02, 2020
Response from the owner Replied: :-) Wow! Thank you for rating us so many stars!
Google Review
- October 02, 2020
I am trying to make an appointment for A3 service and no one answer the phone. Finally when the operator answers and transfer you to the service department, nobody answers or they just hang up!! A complete joke!
Response from the owner Replied: Eric, We appreciate you taking the time to share your review with our dealership. I apologize for any lack of customer service and for the miscommunication that occurred on our behalf in attempting to schedule a service appointment. It is my understanding that you were able to come in for service. Please let me know if you need further assistance. Alex Glickman, General Manager, 813-580-5251
Google Review
- October 02, 2020
Couldn't be happier! Thank you Bo Jaap for making the hardest part about going to the car dealership so easy! Will be recommending everyone I know to go see Bo!
Response from the owner Replied: Hi, thank you for taking the time to rate us! You really made our day today.
Google Review
- October 02, 2020
The best service! When you go, make sure to ask for Bo Jaap. He provided me with excellent service! He's attentive, knowledgeable and fast to answer any questions I had.
Response from the owner Replied: Thank you! We hope to be of service to you again!
Google Review
- October 02, 2020
I usually dont write reviews but I had to for this experience. Bo at the service department was outstanding. He was extremely professional and I felt like he was genuinely there to help. He talked me through the estimate and broke everything down for me, gave me more than one option to consider, and...
Response from the owner Replied: Hello Zayd Alasadi, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- October 02, 2020
My fiance and I had my GLA 250 checked out today for a few lights that came on a couple days ago. Jason (our service provider) was excellent, there were no rental cars available and he made sure my car was finished before the day was over so I will be able drive myself to work tomorrow. He was also...
Response from the owner Replied: Laura Wheeler, we are delighted to see this rating! Have a great day!
Google Review
- October 02, 2020
I have been going to Mercedes of Tampa for a few years for service. They are always very helpful and informative. My past visit Jason took care of my service requests are was awesome with communication and explaining what needed to get done. I will definitely request him next time.Thanks again!
Response from the owner Replied: Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!
Google Review
- October 02, 2020
Rick Acosta is an amazing advisor.
Response from the owner Replied: Gershia, Thank you for your feedback. I regret that you had a negative experience with us and would be happy to discuss your visit with you in further detail, if you would contact me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- October 01, 2020
I've been working with my service adviser, Julie Martin, for over 2 years now. She's always courteous and professional. Dropping my car off for A/B service is always quick and easy. When I have car trouble, Julie takes the time to thoroughly explain the problem and my options. She is very...
Response from the owner Replied: Eileen Rogers, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- October 01, 2020
Vito Bosco is the greatest thing to have happened to Mercedes Benz. Have had the greatest assistance, experience, kindness from Vito every visit. I mean gosh, I just dont know what Id do with out Vito!
Google Review
- October 01, 2020
Mecca was extremely helpful in the sales process & following. Thanks for a great first experience with Mercedes!
Google Review
- October 01, 2020
I took my moms Mercedes in for service the other day and worked with Bo Jaap. He was awesome! Pleasure to work with and professional. Will return to this location.
Google Review
- October 01, 2020
My service advisor Bo always goes above and beyond to ensure that Im completely satisfied, provides a vehicle if need be and is alway very accommodating to my schedule.
Response from the owner Replied: We appreciate your positive review.
Google Review
- October 01, 2020
Bo is the best service advisor ever! Has a very a friendly personality, very outgoing! Very professional.
Google Review
- October 01, 2020
Hi- I had my GLE serviced at the Tampa Mercedes earlier this month and had Robert Jaap as my service advisor. I was having a really bad day and he was the kindest person and really turned my day around. He also did an excellent job servicing my car, and got it back to me on time! Thanks again Bo.
Google Review
- October 01, 2020
Was helped by Katherine in Service. I really appreciate that she was able to take care of every detail and my experience was excellent.
Google Review
- October 01, 2020
Dropped off my moms car to get serviced and Bo took care of me so well. Thank you for the great service!
Google Review
- October 01, 2020
Ricky Acosta has been absolutely amazing!!! I cant explain how great his service has been for my family and I the past 3 years! Above and beyond! Im so sad to be ending my lease with Mercades due to the excellent service Ive receieved. Thank you all!
Google Review
- October 01, 2020
Loved the experience I had with Bo at Mercedes! It was so awesome getting to work with him, and I can tell he definitely goes out of his way to make the best experience for the customer! Thank you!
Google Review
- October 01, 2020
Thanks Bo for the excellent customer service! Always ready to answer my questions about my car anytime of the day and willing to help with any issues whenever they arise. Big up bo!
Google Review
- October 01, 2020
Bo was an excellent service provider for my Mercedes shopping experience. He went out of his way to make sure I got what I wanted and Id recommend him to anyone.
Google Review
- October 01, 2020
Just recently needed service at Mercedes of Tampa Bay and was pleasantly surprised with my service. A young man in the service department named Bo Jaap was professional and got me in and out in a timely fashion. Thanks Bo!
Google Review
- October 01, 2020
Bo Jaap is the best service advisor I have ever had. He is very professional and always goes out of his way to make sure everyone has the best experience. If you go to Mercedes Benz of Tampa I would highly recommend Bo as your service advisor.
Google Review
- October 01, 2020
After losing my service advisor of 15+ years, to retirement, I am pleased to have found Jaden Batten who has been assisting me for the past 2 years. Jaden is very knowledgeable, professional, courteous and is able to present and clarify the technical issues in a precise and comprehensive manner. ...
Google Review
- October 01, 2020
I just went to Mercedes Benz dealership in Tampa FL to trade in my vehicle and to purchase a new one. I am impressed with the professionalism and efficiency of the entire staff. Thank you Alexandra for helping me and giving me your excellent recommendations. I highly recommend this dealership and...
Response from the owner Replied: Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- October 01, 2020
I drove all the way from Miami to purchase my vehicle from Mercedes Benz of Tampa and I can honestly say the journey was definitely worth it. This is primarily because of the great service I received from Sydney and Kevin. Honestly those two made my car buying experience extremely enjoyable and...
Google Review
- October 01, 2020
I recently had my cousins car in for service with Bo and I have to say the experience was awesome. I recommend anybody getting their car serviced at Mercedes get it done with Bo because he goes above and beyond to make sure I feel like a valued customer. He was very informative and transparent about...
Google Review
- September 30, 2020
Great experience with Mecca Murrah and Juan Arango. They made my purchase smooth and easy.
Response from the owner Replied: Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- September 30, 2020
We had an AMAZING experience purchasing my dream car, I had the most wonderful and caring salesman, Simo Ritouni. He took his time to listen and answer all of our questions. Simo is extremely knowledgeable, professional and super kind. You can tell he actually cares for his customers and loves his...
Response from the owner Replied: Thank you Ayaiza Perez! We hope to be of service to you again!
Google Review
- September 30, 2020
Its easy to see why everyone else models their customer service after Mercedes Benz. Bob Net ALWAYS takes care of my needs whatever they might be and everyone is friendly and professional. Hands down the easiest and best dealership and service department ever.
Response from the owner Replied: Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!
Google Review
- September 30, 2020
Going on 5 years our advisor Bob Nett has provided my wife and I with the utmost professional and responsive service. His duty to this company has been greatly appreciated!
Response from the owner Replied: We really appreciate this positive review! Thanks so much!
Google Review
- September 30, 2020
Mike Nankovitch has been our service guy for over 6 years and his service has always been superb, professional, and friendly. I am happy that he works for Mercedes Benz of Tampa.
Response from the owner Replied: Gary Bell, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- September 30, 2020
I'm a Mercedes Girl 4Life. I've had my Benz for 4 years now. The service and dealership have been impeccable. I am in the market for a new vehicle, and I am working with Mr. Vito Bosco. I really enjoy working with him - he has maintained good communication and attention to detail, and making sure...
Response from the owner Replied: Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Google Review
- September 30, 2020
Nothing but professionalism when dealing with this dealership. Sydney helped me into a used pickup truck I saw on their website and I dealt with her on the phone at first and by the time I actually went into the dealership our encounter was as if weve known each other our whole lives. She was warm...
Response from the owner Replied: Hi, thank you for taking the time to rate us! You really made our day today.
Google Review
- September 30, 2020
Response from the owner Replied: Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- September 29, 2020
I had a wonderful experience at Mercedes and Juli Martin in the service department was very helpful and made my visit so easy.
Response from the owner Replied: Caroline DeLuca, we are delighted to see this rating! Have a great day!
Google Review
- September 28, 2020
I have a SmartCar and they have been amazing with servicing it! I've worked with Jaden as service rep - she's super helpful and amazingly seems to always be accessible via text, I think even on her days off !A weird light goes off on the dashboard? Send a quick text. It's taken care of. Recently...
Response from the owner Replied: We really appreciate this positive review! Thanks so much!
Google Review
- September 28, 2020
Jaden Batten is friendly, knowledgeable and works hard to ensure Im satisfied! She is my go to every time! Thank you Jaden, your dedication is outstanding!
Response from the owner Replied: Debbie Williams, thank you again for taking the time to let us know how we did!
Google Review
- September 28, 2020
Big shout out to Vito Bosco ! I was very lucky for coming across this awesome Professional Sale Exec @Vito Bosco went above and beyond to get me my new car at a right-on price for my needs. He was very patient and personable whenever I pose a new question - man if we can only clone this...
Response from the owner Replied: Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!
Google Review
- September 28, 2020
MB of Tampa is so great. I drove an hour just to get my car here. The service department is also quick and friendly. 10/10
Response from the owner Replied: We always appreciate positive reviews! Thank you, and happy motoring!
Google Review
- September 28, 2020
I have been fortunate to have Jaden as my service contact. Her ability to make you want a Mercedes is very professional. She is a keeper!
Response from the owner Replied: We really appreciate this positive review! Thanks so much!
Google Review
- September 28, 2020
We will only lease our vehicles from Mercedes of Tampa. It's always such a great experience. Working with Vito Bosco is always easy. Fast service and everyone is always so helpful.
Response from the owner Replied: Hi Carly Longo, thanks so much for rating us so high! Be safe on the road!
Google Review
- September 28, 2020
Sydney was amazing helping me purchase my first car! She was very thorough with answering any questions I had and made sure to help me get exactly what I was looking for! It was a great experience and I am super satisfied with my purchase.
Response from the owner Replied: Kelly Roberts, we really appreciate this positive review! Thanks so much!
Google Review
- September 28, 2020
Aaron has always been our familys go to person for our Mercedes.
Response from the owner Replied: Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Google Review
- September 28, 2020
Fast quality service like always
Response from the owner Replied: Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- September 28, 2020
Jaden reacted quickly on checking to see what was wrong with my vehicle, she communicated every step of the way about what was wrong with my vehicle and when it will be ready. The turn around of getting my vehicle back was Awesome.
Response from the owner Replied: Thank you Regina Lismore! We hope to be of service to you again!
Google Review
- September 28, 2020
Great experience! Alexandria was so sweet & helpful
Response from the owner Replied: Thank you again for taking the time to let us know how we did!
Google Review
- September 28, 2020
Ive been a MB customer for 3 years and I can always depend on Jayden. Her experience and quick response in customer service is always so welcoming.
Response from the owner Replied: We appreciate the positive feedback.
Google Review
- September 28, 2020
Went to Mercedes today had the best advisor ever his name was Ralf he was friendly good spoken and took care of what I needed on my car thank you Ralf for your help
Response from the owner Replied: We really appreciate this positive review! Thanks so much!
Google Review
- September 28, 2020
We enjoyed working with DylanCaraballo at this location. He met our expectations without any hassle or pressure. We love our new Mercedes!! Thank you Dylan!!!
Response from the owner Replied: Kathy Ortiz, we are delighted to see this rating! Have a great day!
Google Review
- September 28, 2020
I cannot begin to explain how impressed I am with Juan Ramirez this was my first time buying a truck and I was a little nervous but he was there to help every step of the way, To make sure I was satisfied with the vehicle that I was getting. He even called and checked up on me multiple times in the...
Response from the owner Replied: Elijah Von Almen, we are delighted to see this rating! Have a great day!
Google Review
- September 28, 2020
I walked in to get some parts for my vehicle and was greeted by Jaden and she went above and beyond to ensure I was being taken care of! Never had such great Customer service! Got exactly what I needed and I will definitely come back
Response from the owner Replied: braian ordaz, thanks so much for rating us so high! Be safe on the road!
Cars.com Review
- September 28, 2020
A salesman was texting with me and suddenly quit. I emailed, I texted, I called and could not get him. I think I would have bought the car if they didn't leave me hanging. I even tried to ask for a different salesman when I called and they just put me though to original salesman email. I finally...
Rikki Niblett Replied: Lori, Thank you for sharing your review with us. We strive to provide the best customer service, therefore I apologize for any lack of communication that occurred on our behalf. I would like to speak with you further and will be contacting you. Or you can contact me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- September 28, 2020
Response from the owner Replied: Emeli Lugo, we really appreciate this positive review! Thanks so much!
Google Review
- September 28, 2020
(Translated by Google) It is a wonderful place where Juan Arango attended me and gave me excellent and very professional service ... very grateful (Original)Es un lugar maravilloso donde me atendi Juan Arango y me brind un excelente servicio y muy profesional..muy agradecida
Response from the owner Replied: Hello Yade Surez, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- September 28, 2020
(Translated by Google) Excellent attention .commitment to his work; delighted with the help I received from Juan Arango (Original)Excelente atencin .compromiso con su trabajo ;encantada con la ayuda que recib de Juan Arango
Response from the owner Replied: Yanelis Diaz, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Google Review
- September 28, 2020
Excelente todo.... Muy buenos precios, buen ambiente y sobre todo buena atencin, Agradecidos con la atencin y el esfuerzo de ALEXANDRA nuestra asesora de venta, ya que nos consigui lo que queramos, recomendados 100%.
Response from the owner Replied: Thank you again for taking the time to let us know how we did!
Google Review
- September 27, 2020
Will always buy my cars through Vito at Mercedes Benz of Tampa!Very pleased with his service and Great personality
Response from the owner Replied: Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- September 27, 2020
Just wanted to compliment the exemplary work of the service department and the exceptionally great customer service of Jaleel Khan. He get's it done! And it's a pleasure to deal with him.
Response from the owner Replied: Hello Bruce Goldenberg, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- September 27, 2020
Vito is such an awesome guy. You know that he is honest and will give you the best deal.
Response from the owner Replied: eRICA Langes, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- September 27, 2020
Jesus Valiente sets the standard by which all other Mercedes Services Advisors should follow. We are recently moved to Fl after my wife retired from the Air Force. The Air force core values are Integrity First, Service before self, and Excellence in all that we do. Jesus is the physical embodiment...
Response from the owner Replied: Hi, thank you for your review! Happy motoring!
Google Review
- September 27, 2020
I worked with Sydney M. I told her what I was looking for in a vehicle....She contacted me when a lease vehicle was turned in which met my needs in a vehicle. Sydney was very knowledgeable of the vehicle she recommended and extremely accommodating arranging a time for me to come in and take a...
Response from the owner Replied: Hi, thank you for taking the time to rate us! You really made our day today.
Google Review
- September 27, 2020
I've had the PLEASURE of working with Vito Bosco on multiple Mercedes purchases over the years.. And honestly I couldn't imagine working with anyone else.. Every single time Vito has went above and beyond to either get my family the car we have wanted, the color, the options.. Everything !!Being a...
Response from the owner Replied: Chad Erb, we are delighted to see this rating! Have a great day!
Google Review
- September 26, 2020
Shedrick has been awesome! He answered all of my questions and helped me get into the vehicle of my choice. I have been in the Mercedes Benz family since 2012 and Ive always purchased from Mercedes Benz of Tampa. If you want to conduct business with a dealership and salesman that exudes, integrity,...
Response from the owner Replied: We always appreciate positive reviews! Thank you, and happy motoring!
Google Review
- September 26, 2020
Vito has always been very professional. Ive known him for years and I continue to come back to him because of his service and efficiency.
Response from the owner Replied: Grace Imeh, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- September 26, 2020
Jeremy has been very professional each time we have come in for a new car purchase. Recommend Jeremy to everyone we know.
Response from the owner Replied: The Brewer Team, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- September 26, 2020
Juan was so helpful during the leasing process. He has exceptional customer service and goes above and beyond to make his clients satisfied . Love my new car !
Response from the owner Replied: :-) Wow! Thank you for rating us so many stars!
Google Review
- September 26, 2020
Super professional and worked a great deal! Highly recommend. Thanks Aaron Bartlett for everything!
Response from the owner Replied: Thank you! We hope to be of service to you again!
Google Review
- September 26, 2020
Worked with Chad Close on the purchase of 2 vehicles yesterday. Very polite, professional, and everything went smooth throughout the sale. I appreciate Chads excelent service and will definitely recommend him to others. Thank you!
Response from the owner Replied: Hi John Mako, thanks so much for rating us so high! Be safe on the road!
Google Review
- September 26, 2020
Alexandra Paulsen was incredible! She was so helpful with every step of our buying process, from start to finish. She was extremely knowledgeable about the product and more than willing to research our questions, since this was our first experience with Mercedes Benz. Alex made it her mission to...
Response from the owner Replied: John Russell, thank you for taking the time to leave us this positive review! Have a wonderful day!
Google Review
- September 26, 2020
I had a great experience at Mercedes-Benz of Tampa. The entire purchase experience went smooth from my salesman, Andy who was amazing, to Jay in Finance and Shawna in Product Concierge. I highly recommend this dealership to anyone looking to buy a luxury car and have a great experience!
Response from the owner Replied: Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!
Google Review
- September 26, 2020
I recently purchased a used Yukon Denali from Mercedes Benz of Tampa. This is the first time I have enjoyed the purchase of a car from start to finish. Andy Swenson was a delight to work with. The customer service is second to none. I highly recommend doing business with this store.
Response from the owner Replied: Hello Erica Spada, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- September 26, 2020
Jonathan, Jason, & Elliot were hands down the best sales team ive ever dealt with. Very helpful from start to finish and gave me a great deal. Thanks again guys for helping me towards a huge dream of mine.
Response from the owner Replied: We always appreciate positive reviews! Thank you, and happy motoring!
Google Review
- September 26, 2020
Our salesman Jeremy was very communicative through the whole process and was very flexible in meeting with us and accommodating to our busy schedule. My family has bought multiple vehicles from this location because we trust them and appreciate the care they give us. Highly recommend!
Response from the owner Replied: Alyson Brewer, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- September 26, 2020
My brother Vito is the BOMB!!!! MY FAMILY HAVE PURCHASED SEVERAL CARS FROM Vito; he is so informative and he jniws his cars!!!!
Response from the owner Replied: Thank you again for taking the time to let us know how we did!
Google Review
- September 26, 2020
Vito Bosco has been our salesperson for many years and has sold us many cars. He will be our salesperson for LIFE!!!!
Response from the owner Replied: Hi, thanks so much for rating us so high! Be safe on the road!
Google Review
- September 26, 2020
My experience has been so amazing Cary J who handles us is fabulous , great client service, we couldn't be any more happier ,
Response from the owner Replied: marc bari, we really appreciate this positive review! Thanks so much!
Google Review
- September 26, 2020
Always a great experience at MB of Tampa working with Vito Bosco. Vito has helped me, my wife, and my daughter into multiple cars ranging from my daughters first car to my AMGs. Great expertise, super customer service, and always willing to do whatever it takes to get us the car were looking for.
Response from the owner Replied: Hi, thanks so much for rating us so high! Be safe on the road!
Google Review
- September 26, 2020
The past 2 times Ive taken my sons car in for service, Jaden Batten has been my Service Advisor.She has been very helpful in answering questions regarding recommended service. If she doesnt know the answer, she finds out in a timely manner.Her cheerful manner is very welcome.Jackie Franke
Response from the owner Replied: Hi jacquelyn franke, thanks so much for rating us so high! Be safe on the road!
Google Review
- September 26, 2020
My advisor Vito handled two transactions for me - a lease and a buy. Very responsive and knowledgeable. Best in the business!!
Response from the owner Replied: We always appreciate positive reviews! Thank you, and happy motoring!
Google Review
- September 26, 2020
Vito has become our families GO TO person when it comes to buying cars. He has never let us down. HE IS THE BEST TO OUR FAM!!!!
Response from the owner Replied: Pamela Ware, thank you again for taking the time to let us know how we did!
Google Review
- September 26, 2020
Excellent experience, highly recommend, ask for Vito! Ive had 3 leases from this MB of Tampa and each time Vito made the process seamless with no surprises.
Response from the owner Replied: Thank you Andrew Pomp! We hope to be of service to you again!
Google Review
- September 26, 2020
Jaden my service advisor was the best! She got me in and resolved the issue I had. Would highly recommend contacting Jaden for any service needs. 1Love Big Worm
Response from the owner Replied: Hi, thank you for your review! Happy motoring!
Google Review
- September 26, 2020
Ask for Vito Bosco. I have purchased over 14 cars in my lifetime. Vito takes the time to understand your needs, works on a fair price, and the dealership is a class act. Best experience.
Response from the owner Replied: Dan Viscount, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- September 26, 2020
I bought my Mercedes back in May of 2020, and I tell you what. I have been very satisfied and happy with the customer service I have been getting. Associate Jeremy has been reaching out to me a couple times each month just to see how my car has been treating me and asking me if there is anything he...
Response from the owner Replied: Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!
Google Review
- September 26, 2020
It was my first time shopping for a Mercedes and I got really lucky. Vito was awesome! Very knowledgeable and helpful. I couldn't have asked for a better salesman.
Response from the owner Replied: Gregory, thanks so much for rating us so high! Be safe on the road!
Google Review
- September 25, 2020
Response from the owner Replied: Susan, Thank you for sharing your review. It appears that you did not mean to leave a review for our dealership. I regret that you had a negative experience and we would be more than happy to assist you should you need further assistance. I invite you to please contact me at your convenience, if we can be of help. Alex Glickman, General Manager, 813-580-5251
Google Review
- September 25, 2020
Response from the owner Replied: We really appreciate this positive review! Thanks so much!
Google Review
- September 25, 2020
Response from the owner Replied: Hi Sead Bajraktarevic, thanks so much for rating us so high! Be safe on the road!
Google Review
- September 25, 2020
Response from the owner Replied: Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!
Google Review
- September 25, 2020
Response from the owner Replied: Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!
Google Review
- September 25, 2020
Response from the owner Replied: :-) Wow! Thank you for rating us so many stars!
Google Review
- September 25, 2020
Response from the owner Replied: Hi, thanks so much for rating us so high! Be safe on the road!
Google Review
- September 25, 2020
Response from the owner Replied: :-) Wow! Thank you for rating us so many stars!
Google Review
- September 25, 2020
Response from the owner Replied: john higgins, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- September 25, 2020
Response from the owner Replied: Jackie Marge, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Google Review
- September 25, 2020
Response from the owner Replied: Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- September 25, 2020
Response from the owner Replied: Hi, we are delighted to see this rating! Have a great day!
Google Review
- September 25, 2020
Response from the owner Replied: Hello Avi Khanna, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- September 25, 2020
Response from the owner Replied: Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!
Google Review
- September 25, 2020
Response from the owner Replied: Hi, thank you for your review! Happy motoring!
Google Review
- September 25, 2020
Response from the owner Replied: Hi, thank you for your review! Happy motoring!
Google Review
- September 25, 2020
Response from the owner Replied: Jaxon Sirowy, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- September 25, 2020
Response from the owner Replied: michelle romp, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- September 25, 2020
Response from the owner Replied: Thank you Amanda Frantzen! We hope to be of service to you again!
Google Review
- September 25, 2020
Response from the owner Replied: Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- September 25, 2020
Response from the owner Replied: Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- September 25, 2020
Response from the owner Replied: Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- September 25, 2020
Response from the owner Replied: We always appreciate positive reviews! Thank you, and happy motoring!
Google Review
- September 25, 2020
Response from the owner Replied: Jean Strickland, thank you for taking the time to leave us this positive review! Have a wonderful day!
Google Review
- September 25, 2020
Response from the owner Replied: We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- September 25, 2020
Response from the owner Replied: Thank you again for taking the time to let us know how we did!
Google Review
- September 25, 2020
Response from the owner Replied: Arlenespace R, we really appreciate this positive review! Thanks so much!
Google Review
- September 25, 2020
Response from the owner Replied: Thank you again for taking the time to let us know how we did!
Google Review
- September 25, 2020
Response from the owner Replied: :-) Wow! Thank you for rating us so many stars!
Google Review
- September 25, 2020
Response from the owner Replied: We really appreciate this positive review! Thanks so much!
Google Review
- September 25, 2020
Response from the owner Replied: Thanks for the great rating! We are always happy to help!
Google Review
- September 25, 2020
Response from the owner Replied: Yandro, we are delighted to see this rating! Have a great day!
Google Review
- September 25, 2020
Response from the owner Replied: :-) Wow! Thank you for rating us so many stars!
Google Review
- September 25, 2020
Response from the owner Replied: We really appreciate this positive review! Thanks so much!
Google Review
- September 25, 2020
Response from the owner Replied: Matt Mari, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- September 25, 2020
Response from the owner Replied: Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- September 25, 2020
Response from the owner Replied: Thank you! We hope to be of service to you again!
Google Review
- September 25, 2020
Recently brought in my 2017 G550 for service. As always, Dave Z took care of everything and more! He's the reason why we continue to buy at MB of Tampa Bay.
Response from the owner Replied: Laura Humphreys, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- September 25, 2020
I had a great experience working with Alex Loura at Mercedes Benz of Tampa. He was very kind and knowledgeable. Thank you Alex!
Response from the owner Replied: Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Google Review
- September 25, 2020
This was the best car buying experience I ever had. Vito made the process simple and easy. As a woman it is easy to feel overwhelmed when buying a car but Vito made me feel comfortable and informed.
Response from the owner Replied: Patricia Legnini, thanks so much for rating us so high! Be safe on the road!
Google Review
- September 25, 2020
Jaden Batten in the repair service department was very informative and easy to communicate with. Kept me updated through out the process.
Response from the owner Replied: Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- September 25, 2020
Brought in my vehicle for a new tire , Robert Jaap Service advisor was extremely professional and took care of everything immediately ! I highly recommend him as your advisor !!
Response from the owner Replied: Eugene Fanfan, we really appreciate this positive review! Thanks so much!
Google Review
- September 25, 2020
What a great dealership and a awesome service department thanks to Jaleel and his service team I would recommend all my friends and family
Response from the owner Replied: Hi, thank you for taking the time to rate us! You really made our day today.
Google Review
- September 25, 2020
Love this dealership. The service is outstanding.Ralph at Serve is outstanding and is the big reason, I bought another Mercedes from MB of tampa . He is very responsive and accommodating and stays communicative.Was about to buy a different brand but we didnt want to lose the amazing service provided...
Response from the owner Replied: Hello Avi Khanna, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- September 25, 2020
Our salesman was Dylan Caraballo. The whole experience was great! Dylan went above and beyond and was really nice and not pushy. He made us very comfortable and confident with our choice to purchase a vehicle from them. I am confident that we will return when we go to purchase out next...
Response from the owner Replied: Matt Mari, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- September 25, 2020
My wife and I decided that we wanted to trade up on our ML350 and GLS 450. Our service rep introduced me to Vito Bosco for the transaction. He took all of our pertinent info and packaged the deal without us having to sit around the dealership. This was a huge gift since I despise the process of...
Response from the owner Replied: We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- September 25, 2020
Purchase my vehicle from Vito at the dealership and he made everything smooth and easy.will definitely get my next car from him at Mercedes Benz of tampa.
Response from the owner Replied: Thank you for taking the time to leave us this positive review! Have a wonderful day!
Google Review
- September 24, 2020
I have been going to Mercedes of TB since I bought my 2013 C250. I had many other options on where to buy my upgrade, but am glad I chose this dealership! The entire sales process was easy and hassle-free, and everything they promised me on their Certified Pre-Owned was fulfilled within a week....
Response from the owner Replied: Hi, thank you for your review! Happy motoring!
Google Review
- September 24, 2020
Sales advisor Ralph was absolutely the best!! He is very knowledgeable, courteous, and professional. I will definitely be looking for him if I ever need anything else from Mercedes-Benz.
Response from the owner Replied: Hi, thanks so much for rating us so high! Be safe on the road!
Google Review
- September 24, 2020
Es un lugar maravilloso donde me atendi Juan Arango y me brind un excelente servicio y muy profesional..muy agradecida
Google Review
- September 24, 2020
RALPH THE SERVICE ADVISOR AT MERCEDES OF TAMPA WAS VERY HELPFUL WITH MY RECALL SERVICE. HE ALSO MADE SURE I RECEIVED MY LOANER CAR AND WAS OUT THERE WITHIN 15 MINUTES. HE MADE SURE I WAS SATISFIED AND EXPLAIN IN DETAIL WHAT SERVICE WAS PROVIDED. HE PROVIDED GREAT CUSTOMER SERVICE.
Response from the owner Replied: Hello Tanya J, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- September 24, 2020
Bob always does a fantastic job of assisting my Girlfriend and her family when it comes to the maintenance and service of their vehicles. Gives me total piece of mind that they are in good hands if I am not able to be present. I would highly recommend only using Bob for all your Mercedes service needs!
Response from the owner Replied: We really appreciate this positive review! Thanks so much!
Google Review
- September 24, 2020
Working with Alex Loura was great! He was extremely knowledge and offered a high level of service you expect from a Mercedes Benz dealer. Made me feel like I was part of the Mercedes Family!! We will be back.. Thanks again Alex!!
Response from the owner Replied: Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!
Google Review
- September 24, 2020
Dylan Caraballo is an amazing person to work with! Looking for a car with a great price to buy or lease, go to him. He will get you into your dream car hands down. He knows what hes talking about, gets straight to the point, a great listener when it comes to detailed expectations about what youre...
Response from the owner Replied: :-) Wow! Thank you for rating us so many stars!
Google Review
- September 24, 2020
By far the best experience I've had at a Mercedes dealership! I was greeted by Dylan Caraballo and the rest was history. He made my C63S purchase very easy thank you Dylan and the team at MB Tampa Bay.
Response from the owner Replied: Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Google Review
- September 24, 2020
Mr. Shedrick Payne is an "Excellent" MB Certified Sales Consultant! He treated me with respect, had excellent communication skills and was honest throughout the entire deal! I reached out online for an pre-approval for a GLE 350 and my trade in. Shedrick immediately contacted me everything was...
Response from the owner Replied: Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!
Google Review
- September 24, 2020
Chad Close and Jonathan Welty were my guys at Mercedes Benz of Tampa. Both were great to deal with. They both gave me the time and courtesy needed when purchasing my GLE! Go see them if your interested in a Mercedes. Great to deal with. Very professional. Highly recommend.
Response from the owner Replied: Frank Altieri, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- September 24, 2020
Getting me in so early and finished Katherine Rodgers
Response from the owner Replied: Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- September 24, 2020
I recently purchased my Benz & Simo Ritouni is my sales representative. He is extremely insightful & pays attention to his customers' needs & likes. When looking for a Benz, this is the place to go & ask for Simo
Response from the owner Replied: Susan Lopez-Valdes, we are delighted to see this rating! Have a great day!
Google Review
- September 24, 2020
Ralph DaSilva did an amazing job taking care of my GLB 250. Highly recommend him for all of your service needs.
Response from the owner Replied: Hi, thanks so much for rating us so high! Be safe on the road!
Google Review
- September 24, 2020
Love the service department staff. Rick Acosta has specifically been my service advisor for years and never disappoints. He goes over and above explaining everything in detail so I know what to expect.
Response from the owner Replied: Elaine, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Rick meets your expectations. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- September 24, 2020
Juan Ramirez is that guy at this dealership, theres no need to go any other rep beside him, if you want a benz that will fit your needs and a sales rep who listen to your needs instead of just selling you a car then go see Juan, he just hooked me up with my a e300 and its so nice, appreciate you...
Response from the owner Replied: Thank you Traditions Entertainment! We hope to be of service to you again!
Google Review
- September 24, 2020
Bob Net at Mercedes Benz of Tampa is the best! He always takes care of whatever I need and makes me feel very comfortable when making decisions about my vehicle. I would highly recommend only using Bob for all your Mercedes service needs!
Response from the owner Replied: Thank you Michele Davis! We hope to be of service to you again!
Google Review
- September 24, 2020
My family and I have been going to Mercedes -Benz of Tampa for years and have always had such a great experience with our service guy Bob Net! He always makes sure that everything is taken care of and makes us feel so welcome that it feels more like talking to a friend than a service employee....
Response from the owner Replied: We always appreciate positive reviews! Thank you, and happy motoring!
Google Review
- September 24, 2020
I have always had a great experience when I have taken my car for service to Mercedes Benz of Tampa. Dave Zupkosky has provided excellent service as my service advisor.
Response from the owner Replied: Chitra Prakash, thanks so much for rating us so high! Be safe on the road!
Google Review
- September 24, 2020
Dave Zupkosky has been my Service Advisor for over 3 years and has been an absolute pleasure to work with. First class service all the way around at Mercedes of Tampa Bay. Thank you!
Response from the owner Replied: We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- September 24, 2020
Juan Ramirez made my used purchase with trade absolutely smooth and painless! He went to bat for my needs and made it happen amazingly fast. Thank you!!
Response from the owner Replied: :-) Wow! Thank you for rating us so many stars!
Google Review
- September 24, 2020
I cannot begin to say how please my experience has been working with Bob Net and Ellen. Right from the very first they both treated me as if I was a priority.I have worked with several other dealerships in the California area prior to moving to Florida. But never had service as good as I'm...
Response from the owner Replied: Thank you again for taking the time to let us know how we did!
Google Review
- September 24, 2020
Jaden is the best! She is the only person I want to deal with when I come to get my car serviced or when I need anything at all. I always contact her personally before even contacting the dealership itself. She is very professional and I know my car is in great hands every time I am here. Its always...
Response from the owner Replied: Jaxon Sirowy, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- September 24, 2020
Cary Jedlovec has ben my salesperson for two cars now and always has been a pleasant and professionel person to deal with. I left the previous dealership years ago and continue to due business with Cary because of his caring and personable manner. I would recommend him highly to anyone in need of...
Response from the owner Replied: We always appreciate positive reviews! Thank you, and happy motoring!
Google Review
- September 24, 2020
Ellen in the service department,I so appreciate your help with my car service the other last week. Youre the best!This is why I come to Mercedes, because of you. Thank you again for all your help!
Response from the owner Replied: :-) Wow! Thank you for rating us so many stars!
Google Review
- September 24, 2020
Ellen, I so appreciate your help with my car last week, youre the best! I was referred to you, I didnt have a good experience with Lakeland. Thanks so much
Response from the owner Replied: Thank you! We hope to be of service to you again!
Yelp Review
- September 24, 2020
We had an unprofessional, unsupportive and disrespectful experience with the General Manager of Mercedes Benz of Tampa, Alex Glickman. Not only was he unwilling to offer a supportive resolution, he was unwilling to even attempt to resolve our issue. He was unnecessarily and strangely caustic. From...
General M. Replied: Ann, Thank you for your feedback. We regret to hear you feel this way about your experience. As we tried to communicate with you, we would be more than happy to address your service needs if you would contact us or visit our dealership. Alex Glickman, General Manager
Cars.com Review
- September 24, 2020
Bob Net is so easy to work with. He cares about his customers. When you call him he makes sure you are receiving the best service for your car. He is always smiling. I will not take my care anywhere else.
Mercedes Benz of Tampa Replied: Hi, thanks so much for rating us so high! Be safe on the road!
Google Review
- September 24, 2020
Took my car in for service and worked with Ellen Tackett. She was amazing and went above and beyond my expectations. Will definitely be back! Thanks Ellen!
Response from the owner Replied: Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Google Review
- September 24, 2020
Jaleel Khan at Mercedes Benz of Tampa is a fantastic service advisor. He is always responsive and, when my car needs service, he is just a text or phone call away. He even responds on his day off! He goes above and beyond in taking care of our auto service needs and is THE reason that we give our...
Response from the owner Replied: Jackie Marge, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Google Review
- September 24, 2020
Jaden Did an amazing job helping me out when I brought my car in for service and being able to accommodate me and have my car checked out late in the day on a Saturday.
Response from the owner Replied: Thank you! We hope to be of service to you again!
Google Review
- September 24, 2020
Ellen Packett in the service department is the best. She always takes such good care of me and my car. I wont go anywhere else!
Response from the owner Replied: Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- September 24, 2020
Excelente atencin .compromiso con su trabajo ;encantada con la ayuda que recib de Juan Arango
Response from the owner Replied: Yanelis Diaz, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Google Review
- September 24, 2020
Tampa Mercedes has helped me with five Mercedes vehicles! From my first entry level SUV to the AMG. Ellen Tackett has been my service advisor over these nine years and I love her! There have been all sorts of hoops shes jumped through for me, way too many to list. Buy your car here and have it...
Response from the owner Replied: Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Google Review
- September 24, 2020
Ms. Ellen is always very friendly and courteous during every visit to get service on my vehicle. She also was very welcoming and went above and beyond one time when my new driving daughter was having a minor issue with tire pressure. Thank you, Ellen.
Response from the owner Replied: Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!
Google Review
- September 24, 2020
Thanks Ellen !!
Response from the owner Replied: Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- September 24, 2020
Over the years, we have purchased multiple cars/SUVs from Mercedes-Benz of Tampa. Dave Zupkosky has been our service advisor for most of these years. Dave's customer service, knowledge, reliability and dependability has been outstanding. Our overall experience at MBOT from purchase through...
Response from the owner Replied: We really appreciate this positive review! Thanks so much!
Google Review
- September 24, 2020
I have been a client of the MB of Tampa for the past 10 years. They impress me every time. Rick Acosta at Service always takes great care of us. I highly recommend them.
Response from the owner Replied: We always appreciate positive reviews! Thank you, and happy motoring!
Google Review
- September 24, 2020
Excellent service every time I go see Ricky.
Response from the owner Replied: Hi Julio Palacio, thanks so much for rating us so high! Be safe on the road!
Google Review
- September 24, 2020
Mike Nankovich is the best service advisor. Always takes care of my needs and treats me with excellent customer service. He's the main reason I stick with mercedes of Tampa
Response from the owner Replied: Thank you for taking the time to leave us this positive review! Have a wonderful day!
Google Review
- September 24, 2020
I have purchased and leased several Mercedez vehicle. My experience that I have had with Jake Romp has always been very professional and more then satisfactory. Jake Romp makes the process very smooth and pleasant. It is also nice to know that he is always there to help with whatever questions or...
Response from the owner Replied: Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!
Google Review
- September 24, 2020
I was new, well 2 years, living in Tampa from Orlando. I normally drive alllll the way to Orlando to get my Mercedes services. I was just comfortable and trusted who I dealt with there.Long story short my car had an issue, that I wasnt aware of at the time and didnt know what it was. Right before a...
Response from the owner Replied: Hi, thanks so much for rating us so high! Be safe on the road!
Google Review
- September 24, 2020
Have been exclusively purchasing vehicles from MB Tampa for over 10 years. There are only 2 reasons we have remained this loyal - Adil Z. and Jeremy A.
Response from the owner Replied: Thank you for taking the time to leave us this positive review! Have a wonderful day!
Google Review
- September 24, 2020
Rick is the best service guy hands down.
Response from the owner Replied: Thank you Richard Cranium! We hope to be of service to you again!
Google Review
- September 24, 2020
I don't often do reviews, but wanted to take the time to write one for Mercedes Benz of Tampa and in particular for my sales associate, Jake Romp. I actually live in Chicago but was looking for a difficult to find certified pre-owned vehicle ... an GLC AMG 43 SUV with a particular color and...
Response from the owner Replied: Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!
Google Review
- September 24, 2020
The service at Mercedes of Tampa is the reason that I decided to buy another Benz instead of going with a BMW. My service advisor Dave Zupkosky is professional, prompt and thorough. The service team pays attention to detail.
Response from the owner Replied: John, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am pleased that David is professional and thorough. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- September 24, 2020
Thank you, thank you, thank you ELLEN. for being the professional that you are, each time I come in whether for a service A, B or even a car wash she is always professional, helpful and polite.We complain when things go bad, so I wanted to pass along a Excellent message to let others know, how...
Response from the owner Replied: Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- September 24, 2020
The best service around, see Rick Acosta he always helps me when Im there and is great.
Response from the owner Replied: Thank you for taking the time to leave us this positive review! Have a wonderful day!
Google Review
- September 24, 2020
I visited the service department on last week and Ellen was very professional, and she got me in and out with no problem.Thank you very much Ellen.
Response from the owner Replied: Thank you again for taking the time to let us know how we did!
Google Review
- September 24, 2020
Ellen, I so appreciate your help with my car the other day, youre the best.This is why I come here, because of you.
Response from the owner Replied: Thank you Naomi Howard! We hope to be of service to you again!
Google Review
- September 24, 2020
This is the single greatest experience I have had at any car dealership hands down! I usually dread having to speak to salesmen but I was treated with tremendous care, kindness, and shown every option on my time by Cary Jedlovec!! Im not going anywhere else for my future car needs! Love my new car!...
Response from the owner Replied: Hi, thanks so much for rating us so high! Be safe on the road!
Google Review
- September 24, 2020
My sale person 'Andy and the Mercedes benz team was awesome. I was able to purchase 2 Sprinters for my business.Thanks Andy
Response from the owner Replied: Hi, thank you for your review! Happy motoring!
Google Review
- September 24, 2020
A very nice dealership with the best Kahwa coffee! I always enjoy working with Bob from Long Island. He goes above and beyond for me every time. I cannot say this for all the advisors so I highly recommend you request him as yours so you can enjoy getting your car serviced as much as I do!
Response from the owner Replied: Hello Kerry Hennessy, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- September 24, 2020
Amazing experience, especially working with the amazing Ellen in service! She made the entire experience a joy. I cant wait to make my next visit!
Response from the owner Replied: :-) Wow! Thank you for rating us so many stars!
Google Review
- September 24, 2020
Awesome experience purchasing and servicing my Mercedes here. Nick Masky was so helpful and very professional.
Response from the owner Replied: Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- September 24, 2020
Rick Acosta
Response from the owner Replied: :-) Wow! Thank you for rating us so many stars!
Google Review
- September 24, 2020
Always five star rating with Rick Acosta in Service!!! Thanks for all you do Rick. You rock! :)
Response from the owner Replied: Jaclyn, Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that Rick does a great job. We look forward to seeing you again for service. Alex Glickman, General Manager
Google Review
- September 24, 2020
Rick Acosta keeps me coming back for service!
Response from the owner Replied: Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!
Google Review
- September 24, 2020
Excellent service Rick Acosta.
Response from the owner Replied: Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Google Review
- September 24, 2020
Excellent Service and Fantastic Service Advsior. Rick Acosta was a pleasure to deal with. His communication was great and he made the total experience painless, which is rare. Im Looking forward to future visits with MBT and Rick. Thank you. JB
Response from the owner Replied: Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!
Google Review
- September 24, 2020
Mercedes of Tampa is my go to for all of my cars. The customer service is spot on. Ricky is on top of it and makes the process fast and easy! Thank you Ricky!
Response from the owner Replied: Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- September 24, 2020
Rick Acosta is my sales advisor and always does a great job with communicating and keeping me informed. I highly recommend Mercedes Benz Tampa.
Response from the owner Replied: Thank you! We hope to be of service to you again!
Google Review
- September 24, 2020
Always feel safe and confident that the work was done right at Mercedes-Benz Tampa . The stability in the staff is impressive . Dave Zupkosky has been my service advisor since day one . Happy Customer !
Response from the owner Replied: Thank you again for taking the time to let us know how we did!
Google Review
- September 24, 2020
Pre purchase inspection - I recently purchased a used Mercedes from a private seller and brought the car to Mercedes of Tampa for a Pre Purchase inspection. Mike Nankovitch was my service agent and was very helpful. Although he was crazy busy, he was able to work my car in on short notice, and...
Response from the owner Replied: :-) Wow! Thank you for rating us so many stars!
Google Review
- September 24, 2020
I have been going to Dave Z for years and he is the BEST! I am not the best with what knowing what I need to get done with my car and he is very trustworthy and kind. Dave is always the first to let myself and my husband know when there are different service promotions going on. Highly recommend...
Response from the owner Replied: Thank you! We hope to be of service to you again!
Google Review
- September 24, 2020
I have had two Mercedes and I only take them to Mercedes Tampa because of Dave Z. Dave Z always takes as much time as I need to explain the issue and always has a smile. I highly recommend that you take your vehicle here and ask for him. I will always continue to have my car taken care of there as...
Response from the owner Replied: Thanks for the great rating! We are always happy to help!
Google Review
- September 23, 2020
Response from the owner Replied: Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- September 23, 2020
We use Jaden for service on your metric. I highly recommend her for your next service.
Response from the owner Replied: Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am pleased that Joey provides great customer service. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- September 23, 2020
Service is awesome! Courteous, knowledgeable, on time, and always accessible--Dave Zupkosky is the best !My wife and I have been with Tampa Mercedes for years now and they are awesome. We keep coming back because the cars are second to none and the service is second to none----Our Service...
Response from the owner Replied: Hans, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Dave is the best. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- September 23, 2020
Leased a C300 from Nick, fantastic experience, will be back in 2023 for C43!
Response from the owner Replied: Hi Elizabeth Liz, thanks so much for rating us so high! Be safe on the road!
Google Review
- September 23, 2020
Brought my car in for service last week. Had the privilege of meeting and working with Jaden. Not only did she go over and beyond to get all my kinks worked out she used her excellent judgment and put me in an AWSOME brand new E class loaner for a few days while my repair was done. Its people like...
Response from the owner Replied: Hi Sead Bajraktarevic, thanks so much for rating us so high! Be safe on the road!
Google Review
- September 23, 2020
Purchase my vehicle from Vito at the dealership and he made everything smooth and easy.will definitely get my next car from him at Mercedes Benz of tampa.
Response from the owner Replied: Thank you for taking the time to leave us this positive review! Have a wonderful day!
Google Review
- September 23, 2020
Great staff, quick easy hassle free experience! Bruno Santelli was awesome to work with
Response from the owner Replied: Ceci Rubio, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Google Review
- September 23, 2020
I had and still have great experience with the service Department especially my adviser Dave Zuposky.
Response from the owner Replied: Dietmar Reuten, thanks so much for rating us so high! Be safe on the road!
Google Review
- September 23, 2020
Dave Zupkosky has been my service manager for many years. He is responsive - whenever I need something he gets me in quickly - and advises fairly and honestly about my service needs.
Response from the owner Replied: Thank you Sandy Thomas! We hope to be of service to you again!
Google Review
- September 23, 2020
Every time I go to the dealership the service is top tier. Jaden in the service department always goes the extra mile to make sure all of my questions are answered and that Im taken care of!! She is amazing!
Response from the owner Replied: Nathalia Porto, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- September 23, 2020
I have leased a few cars at this dealership and continue to request and work with Vito Bosco. He is fair and professional and I highly recommend Vito if you want a pleasant experience.
Response from the owner Replied: Ashley Jackson, we really appreciate this positive review! Thanks so much!
Google Review
- September 23, 2020
Wonderful dealership even more wonderful service rep Dave Z! He has been my service guy for many years and many cars. Always professional and helpful. Goes above and beyond
Response from the owner Replied: Hello Debra Dusnik, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- September 23, 2020
Amazing service! I recently took my vehicle to the dealership due to some water damage from flooding. Bob Net assisted me in getting the damage reviewed, coordinating with the insurance company, obtaining a loaner vehicle and getting the damage repaired - all in record time. I highly recommend...
Response from the owner Replied: Hi, we are delighted to see this rating! Have a great day!
Google Review
- September 23, 2020
Last week I decided it was time to upgrade my vehicle. I have been in the Mercedes Benz family for over 20 years. All my vehicles have been purchased at Mercedes Benz of Tampa. I knew I was going to have to deal with a new sales person since my previous one (Simon) is no longer there. I was happy to...
Response from the owner Replied: Thanks for the great rating! We are always happy to help!
Google Review
- September 23, 2020
I originally went in for service on my lease. (Thanks to Jesus at the service department for always being so amazing!!) However, I inquired about changing it and Bruno helped me. The service and treatment was amazing! He did not give me any run arounds and worked with me. Lets just say I left with a...
Response from the owner Replied: We really appreciate this positive review! Thanks so much!
Google Review
- September 23, 2020
I love love love nice cars- we own 5 with 2 drivers. But we also love being taken care of by a dealership after you buy a nice car. Mercedes of TB does just that. From my ability to text my rep Jaden, her attentiveness all the way to Steve who picks my car up for service, brings loaner and then...
Response from the owner Replied: Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- September 23, 2020
We have always had great experiences with Mercedes Benz of Tampa. We have purchased two vehicles through them over the years. Our service advisor Mike Nankovitch is always very friendly and professional. He has helped us through routine maintenance and insurance repairs also. He is always very...
Response from the owner Replied: Thank you Amanda Frantzen! We hope to be of service to you again!
Google Review
- September 23, 2020
I have been going to Jaleel at Mercedes of Tampa for about eight years and I cannot say enough good about the service I receive. He always goes the extra mile to make sure I am completely satisfied with my service. He is always up front and does not try to up sell me. Definitely a 5 star rating that...
Response from the owner Replied: Hi, we are delighted to see this rating! Have a great day!
Google Review
- September 23, 2020
Ive been with Mercedes Benz of Tampa since 2009. By far the best service I have experienced. Nothing can top their outstanding customer service. Dave has been my last service advisor. He always goes above and beyond for my service. He keeps me updated at all times. Even if something is wrong he will...
Response from the owner Replied: Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Cars.com Review
- September 22, 2020
Jaden Batten made my service visit a great experience again. Always a pleasure working with her. Overall the waiting room was clean and the service was excellent.
Mercedes Benz of Tampa Replied: Linda Johnson, we really appreciate this positive review! Thanks so much!
Yelp Review
- September 22, 2020
Called 5 days ago to schedule a service appointment - confirmed a rental car that I need for work. Took off work this morning and arrived to drop off my vehicle - my service person Bob told mr "sorry no rental cars available". I asked if he could have called me to reschedule before I drove down/took...
General M. Replied: Matt, We appreciate you taking the time to share your review. I understand the frustration and inconvenience you experienced on our behalf and I apologize about the lack of availability for a rental vehicle during your service appointment. I would like to speak with you further about this experience and hopefully restore your faith in us. Please contact me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- September 22, 2020
Mani Mptias has sold me 11 vehicles over the years. He goes above and beyond to get me into a new Mercedes every year! Great service!
Response from the owner Replied: Frank, thank you for the feedback. I am so glad to hear you love your cars. Best, Bob Murray, General Manager
Google Review
- September 22, 2020
I recently purchased my car here and had a great experience thanks to Bruno, he was awesome sales person. I definitely recommend this dealer and will use it for future car purchases
Response from the owner Replied: Thank you! We hope to be of service to you again!
Google Review
- September 22, 2020
Purchased my latest of several MBs at. MB of Tampa about a week ago. The sales rep is dealt with was Simo. He was extremely pleasant, knowledgeable and anxious to help in any way he could. He secured a very good deal for me and i purchased on the spot. With computers and apps getting more and more...
Response from the owner Replied: john higgins, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- September 22, 2020
I bought my first Mercedes from salesman Mani Mptias! He made the process seamless and got me a great deal! I absolutely love my car and look forward to buying my next vehicle from him!
Response from the owner Replied: Ellen Gianniosis, we really appreciate this positive review! Thanks so much!
Google Review
- September 22, 2020
Aaron Bartlett was great! He helped me find a pre-owned 2017 Hyundai Tucson with no hassle. I'm so BEYOND happy with my purchase and Aaron's kindness made the experience that much better. If you want to feel like you're being taken care of when shopping for a new or pre-owned car, ask for Aaron...
Response from the owner Replied: Amber Batten, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- September 21, 2020
Manny Mptias was indredibly helpfull, very nice and courtious. Highly recommended. If you want a Mercedes and want a good deal, I recommend MB of Tampa and Manny Mptias.
Response from the owner Replied: Hi, we are delighted to see this rating! Have a great day!
Google Review
- September 21, 2020
Had a wonderful experience purchasing my dream car at Mercedes of Tampa bay, mainly because of the wonderful sales lady named Mecca who took the time to listen and to answer my questions. She was knowledgeable, professional and patient. On top of all the features you would expect to find in a...
Response from the owner Replied: Arlenespace R, we really appreciate this positive review! Thanks so much!
Google Review
- September 21, 2020
Weve been happy clients of Mercedes-Benz of Tampa for over a decade, having leased over half a dozen vehicles from them during that time. From sales to service to finance, everything about this dealership is first-rate and extremely professional. Vito Bosco is our primary contact there, and he...
Response from the owner Replied: Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- September 21, 2020
Highly recommended. Got an amazing deal and the car I wanted when nobody else could get it for me. Manny Mptias and Mercedes Benz of Tampa Bay got it done fast and easy.
Response from the owner Replied: We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- September 21, 2020
We have been so happy with Mercedes Benz of Tampa and our sales representative, Mark Gray. He has gone above and beyond with his knowledge, honesty and integrity. We have leased 2 vehicles from him and the experiences are 2nd to none! We hope to be doing business with Mark and Mercedes Benz of Tampa...
Response from the owner Replied: Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!
Google Review
- September 21, 2020
My wife and I came here to Merceres Benz of Tampa. Our sales representative was Simo R. He was great, very patient and very friendly. I found an issue with the car and no hesitation in scheduling us in to get it fixed. Definitely would recommend they made our service and trade a smooth transition!!
Response from the owner Replied: Harris S, thank you for taking the time to leave us this positive review! Have a wonderful day!
Google Review
- September 20, 2020
Great Service! I did the credit app online and got approved. Mr Jason Dees assisted me along the way, his service was top notch! He guided me to get most of the pre-qualification stuff done online. So all I had to do was show up, sign then drive! Highly recommend to get your next car from here.
Response from the owner Replied: Hello Oshain Goslin, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- September 20, 2020
Jaleel in service is fantastic! Highly recommend.
Response from the owner Replied: Hi, thanks so much for rating us so high! Be safe on the road!
Google Review
- September 20, 2020
Have previously purchased two Mercedes from Lokey Clearwater came to Lokey Tampa per a friends advice worst experience ever the used car department told me I wasted his time after talking to finance the numbers came back totally different than we discussed and I still Purchased the same car because...
Response from the owner Replied: Susan, Thank you for sharing your review. It appears that you did not mean to leave a review for our dealership. I regret that you had a negative experience and we would be more than happy to assist you should you need further assistance. I invite you to please contact me at your convenience, if we can be of help. Alex Glickman, General Manager, 813-580-5251
Google Review
- September 20, 2020
Response from the owner Replied: Hi, thanks so much for rating us so high! Be safe on the road!
Google Review
- September 20, 2020
Excellent service. Special thanks for Mo Esseghir who showed a high level of service and expertise. Awesome job Mo.
Response from the owner Replied: Thank you again for taking the time to let us know how we did!
Google Review
- September 20, 2020
I bought a car from Mohamed Esseghir at MB of Tampa. I couldn't be happier with this transaction. Mo saw us in the corner of the lot and came all the way out to greet us. He was helpful, professional, charming and HONEST. 2 Hours later I was driving away in a Brand new GLS 2020. THANKS MO! I'll be...
Response from the owner Replied: Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- September 20, 2020
It was a fantastic experience buying a car with salesman Mo Esseghir. He helped me through the entire process, found me the perfect car, and even assisted in financing and saved me thousands of dollars. It was a great experience, and Ill be buying another car from him soon.
Response from the owner Replied: Hello Nicholas Danton, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- September 20, 2020
Thank you to the Tampa Mercedes-Benz team. Wonderful service experience with this dealer. Originally I purchased my car in October of last year. Anytime I need to go in for a question, wash, or just some coffee the service the team is beyond accommodating, and guaranteed honest which is huge for me....
Response from the owner Replied: Thank you again for taking the time to let us know how we did!
Google Review
- September 20, 2020
I will like to sincerely thank Maurice Locklin, my car salesman for helping me and making me feel comfortable not once but twice buying my 300 GLC COUP. The first one white and second one blue. Maurice are amazing in what you do for Mercedes Benz of Tampa!
Response from the owner Replied: Hi tamara hightower, thanks so much for rating us so high! Be safe on the road!
Google Review
- September 19, 2020
The only reason I get my vehicle serviced at this locations is because of how awesome Jaleel Khan is. I wish I could say the same about the management staff on the sales team.
Response from the owner Replied: We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- September 19, 2020
Excellent Experience!!! As a single Mom, I was very nervous to purchase a car. It was a huge decision for me. Thankfully, a friend highly recommended a salesman, Mark Gray, at Mercedes Benz of Tampa! Mark was very easy to deal with, found me what I was looking for, at a price I could afford and he...
Response from the owner Replied: We really appreciate this positive review! Thanks so much!
Google Review
- September 19, 2020
Good service!
Response from the owner Replied: Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Google Review
- September 19, 2020
Response from the owner Replied: Hello Michelle H, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- September 19, 2020
Jaden Batten was very helpful in my visit and I look forward to doing business with her in the future thank u guys so much Tony Cole
Response from the owner Replied: James Merritt, we really appreciate this positive review! Thanks so much!
Google Review
- September 19, 2020
I am very glad Bob Net help me, he did a good job
Response from the owner Replied: Hi, thank you for your review! Happy motoring!
Google Review
- September 19, 2020
Alex Loura took great care of me from the moment I walked in the door. His knowledge and expertise about AMG models was very helpful. He was able to answer all my questions and walked me through the buying process. His customer service skills exemplify what one comes to expect from...
Response from the owner Replied: Thank you again for taking the time to let us know how we did!
Google Review
- September 19, 2020
Our service representative Ralph DaSilva is simply the BEST!!!! Each time we need service, have a question, need advice for the vehicle, Ralph is extremely efficient at addressing the matter for us. Ralph is a professional who treats his customers with care and concern for their best interest. He...
Response from the owner Replied: Jean Strickland, thank you for taking the time to leave us this positive review! Have a wonderful day!
Google Review
- September 19, 2020
Great service and great people. Thank you Jaleel for always fitting me in even if I do not have an appointment. I appreciate the fast friendly service and would not go anywhere else to service my vehicles.
Response from the owner Replied: Jon, we are delighted to see this rating! Have a great day!
Google Review
- September 19, 2020
This dealership has the best service possible. I had the most professional and wonderful experience buying a new car. I specifically want to thank Maurice Locklin and Bob Net for their exceptional service and professionalism. I am more than pleased with this dealership and look forward to my next...
Response from the owner Replied: :-) Wow! Thank you for rating us so many stars!
Google Review
- September 19, 2020
Was supposed to have a car delivery and did not show up Sept 18 2020
Response from the owner Replied: Jeremy, Thank you for sharing your review. I apologize for the miscommunication that occurred with your vehicle being delivered. I would like to answer any questions you may have and will be contacting you, however you may also reach out at your convenience, as well. Alex Glickman, General Manager, 813-580-5251
Google Review
- September 19, 2020
I recently bought a new car from Mercedes-Benz of Tampa. I had a great experience because of a very patient salesman named Simo Ritouni. It took a while for me to decide. He was very professional and helpful. I would highly recommend him to anyone who is in the market for a new Mercedes.
Response from the owner Replied: Sarah Melnyk, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Google Review
- September 19, 2020
I really appreciated the service and professionalism my sales representative Jake Romp provided for me. I highly recommend him for anyone that is interested in a new purchase or lease of a Mercedes Benz. It's the little things that he does that separates him from other sales representatives. I...
Response from the owner Replied: michelle romp, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- September 19, 2020
Every time I go to Mercedes of Tampa its a great experience thanks to Mark Gray and all the staff. I will always make the trip from Sarasota to do business at Mercedes of Tampa!
Response from the owner Replied: Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- September 19, 2020
Alex Cook was wonderful. He got the right deal for me. Very patient and kind. If you want a Mercedes-Benz, he is the right man. Ask for him, you will not regret it.
Response from the owner Replied: :-) Wow! Thank you for rating us so many stars!
Google Review
- September 19, 2020
Highly recommend excellent service, Mecca is a great sales person and sells even better cars.
Response from the owner Replied: Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!
Google Review
- September 19, 2020
I See My Advisor Jaden Every Time I Come Into Mercedes! Shes Fast, Always On Time With Our Appointments & Has Great Customer Service! Thank You Jaden!
Response from the owner Replied: Meg Amos, we are delighted to see this rating! Have a great day!
Google Review
- September 19, 2020
Ive been a customer of MB of Tampa Bay since early 2018. Every single time theres been the tiniest issue with my car, or even if I just want a courtesy wash, Im always happy to stop by as the employees and their customer service is second to none. Bob Net is the best service advisor I have had the...
Response from the owner Replied: Yandro, we are delighted to see this rating! Have a great day!
Google Review
- September 19, 2020
The entire service staff is a top notch team! Especially Raphael Da Silva, who is always willing to help and is prompt in answering my questions and concerns.
Response from the owner Replied: Hello Anne C, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- September 19, 2020
I'm Glad they have the prices on the Cars
Response from the owner Replied: We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- September 18, 2020
Best car dealership with the best employees Jaden Batten is the best in services departments
Response from the owner Replied: We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- September 18, 2020
One of the best car buying experiences I ever had. Max Spada and Jonathan Welty went above and beyond to help me and my boyfriend out.
Response from the owner Replied: samantha randazzo, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Google Review
- September 18, 2020
Recently purchased one of many cars from Mercedes Benz of Tampa. An absolute pleasure dealing with staff and management as always. Max Spada and Jonnathon Welty went above and beyond again. Service had done a stellar job as well and my car came out in new car condition. 5 !!!
Response from the owner Replied: Hi, thanks so much for rating us so high! Be safe on the road!
Google Review
- September 18, 2020
Our experience at Tampa Mercedes-Benz was great! Sales advisor Alex Cook was absolutely the best. He is very knowledgeable, courteous, and professional. It was so easy to work with him, he had listened to our "wants and needs" and delivered effortlessly. I absolutely love my new car! Couldn't be...
Response from the owner Replied: We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- September 18, 2020
Great service overall. Very knowledgeable and excellent staff. Particularly Adil Zidouhia he's apart of the finance team. He is excellent and is very knowledgeable never pushy and always looking out for his costumer. Certain warranties he recommended saved me thousands in the long run. Excellent job!
Response from the owner Replied: Pramjeet Ahluwalia, we really appreciate this positive review! Thanks so much!
Google Review
- September 18, 2020
I just want to thank my service advisor Katherine for ensuring that my vehicle was properly taken care of and I had proper transportation and the most up to date information while my vehicle was vehicle being repaired. Top notch service!
Response from the owner Replied: Hello Bryan Sims, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- September 18, 2020
Kevin Cao and Nick Masky took AMAZING care of me. I have bought 7 cars from MB of Tampa - BECAUSE OF THEM. PERIOD. Excellent service and great value!!
Response from the owner Replied: Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!
Google Review
- September 18, 2020
Response from the owner Replied: We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- September 18, 2020
Response from the owner Replied: Hi, thanks so much for rating us so high! Be safe on the road!
Google Review
- September 18, 2020
Response from the owner Replied: Thank you again for taking the time to let us know how we did!
Google Review
- September 18, 2020
Response from the owner Replied: Thank you again for taking the time to let us know how we did!
Google Review
- September 18, 2020
Response from the owner Replied: Hi, we are delighted to see this rating! Have a great day!
Google Review
- September 18, 2020
Sales staff ... Bruno Santelli went above and beyond to make sure I was happy with my purchase. I completed the purchase weeks ago, and he is still checking on my satisfaction. Awesome, low pressure sales. Just what you want in todays market!
Response from the owner Replied: :-) Wow! Thank you for rating us so many stars!
Google Review
- September 18, 2020
(Translated by Google) Good deal(Original)Buen trato
Response from the owner Replied: Thank you again for taking the time to let us know how we did!
Google Review
- September 18, 2020
Ralph was my service advisor. Very respectful and professional. Thank you Ralph !
Response from the owner Replied: Hello Lauren Wood, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- September 18, 2020
Four cars later for me, our family will continue to refer all of our families and friends to this dealership. Super welcoming staff and very professional high end service when it comes to their finance team, especially with Adil Zidouhia. Very transparent, accommodating and just goes above and...
Response from the owner Replied: Dia, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Rick makes you feel at home. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- September 18, 2020
Ralph helped my fianc and I out a lot. Very honest about the entire process and made sure he kept us updated about everything. Our key was lost and though the cost to replace the key was a lot, Ralph helped us get the key a lot faster than we anticipated. Would highly recommend doing business with...
Response from the owner Replied: Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- September 18, 2020
My parents surprised me with a Mercedes for my 16th. I am so in love with the car!! We purchased from Bruno, and he helped my parents choose the right car for me. The GLC 300 was such a wonderful surprise, I couldnt imagine. I would definitely recommend Bruno!
Response from the owner Replied: We really appreciate this positive review! Thanks so much!
Google Review
- September 18, 2020
We have purchased 4 vehicles over the last 4 years from MB of Tampa. Three of these have been purchased through Bruno Santelli. Throughout each purchase Bruno has been professional, straightforward, courteous and friendly. I highly recommend him to anyone in the market for a luxury vehicle. Our...
Response from the owner Replied: Hi, thanks so much for rating us so high! Be safe on the road!
Google Review
- September 18, 2020
Been bringing my car for service at Mercedes of Tampa for over a year now. They are fabulous and my service advisor Ellen is the absolute best. Such a pleasure to work with her!!!!
Response from the owner Replied: Thomas Noller, thank you again for taking the time to let us know how we did!
Google Review
- September 18, 2020
What an amazing experience! Nick Masky and Kevin Cao took GREAT care of me when I bought my new C43 AMG. They gave me the best deal possible, and were EXTREMELY helpful throughout the entire process! Ask for those guys, they WILL take care of you! Thanks guys!!!
Response from the owner Replied: Anthony Beltran, thank you for taking the time to leave us this positive review! Have a wonderful day!
Google Review
- September 18, 2020
Welcoming, professional and very friendly staff. Adil Zidouhia and Rick Acosta our go to guys and they always go the extra miles to accommodate and deliver nothing but the best.
Response from the owner Replied: We always appreciate positive reviews! Thank you, and happy motoring!
Yelp Review
- September 18, 2020
Four cars later for me, our family will continue to refer all of our families and friends to this dealership. Super welcoming staff and very professional high end service when it comes to their finance team, especially with Adil Zidouhia. Very transparent, accommodating and just goes above and...
General M. Replied: Dia, We appreciate you taking the time to leave us this feedback.
Google Review
- September 17, 2020
Great service by dan as always.
Response from the owner Replied: Thanks for the great rating! We are always happy to help!
Google Review
- September 17, 2020
Jaden was really professional and expedient. She had a car waiting for me when I arrived and had my car waiting for me when I returned. I'm extremely happy with the service she provided...
Response from the owner Replied: Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- September 17, 2020
I have always had good experiences bringing my vehicle in for service here at MB of Tampa. My customer service advisor Jaden B, is fantastic and does a great job of keeping me updated throughout the service process. She's very professional, kind and courteous whenever i contact her and i will...
Response from the owner Replied: Thank you again for taking the time to let us know how we did!
Google Review
- September 17, 2020
Response from the owner Replied: Tracie Boide, we really appreciate this positive review! Thanks so much!
Google Review
- September 17, 2020
Response from the owner Replied: Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!
Google Review
- September 16, 2020
Response from the owner Replied: Jonathan, Thank you for your review. I apologize for any excessive delay you experienced. If you would like to discuss this further, please contact me. Alex Glickman, General Manager, 813-580-5251
Google Review
- September 16, 2020
Response from the owner Replied: Hello Some Guy, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- September 16, 2020
Response from the owner Replied: Jennifer, We appreciate you taking the time to share your review with us. We strive to provide exceptional customer service, therefore I regret to hear that has not been the case in your experience. I would like to speak with you further about your visits with us. I will be reaching out, however you may also reach out to me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- September 16, 2020
Response from the owner Replied: Hello Gigi 009, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- September 16, 2020
Response from the owner Replied: We appreciate you taking the time to share your review. I regret to hear that you had a negative experience with our service department and for any frustration youve experienced. I would be happy to answer any questions about your visit, if you would please contact me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- September 16, 2020
Response from the owner Replied: Thank you for taking the time to share your feedback. We strive to provide exceptional customer service, therefore I apologize for any lack of communication that occurred on our behalf. I regret that we have left you with a negative impression and I would be happy to speak with you further about this experience if you would please contact me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- September 16, 2020
Response from the owner Replied: Karissa Knox, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- September 16, 2020
Response from the owner Replied: Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!
Google Review
- September 16, 2020
Response from the owner Replied: Thank you Phil Joseph! We hope to be of service to you again!
Google Review
- September 16, 2020
Response from the owner Replied: Marisa Spezza, thanks so much for rating us so high! Be safe on the road!
Google Review
- September 16, 2020
Response from the owner Replied: Thank you for sharing your review with us. We apologize for any inconvenience youve experienced on our behalf, as well as for any lack of communication. I would be happy to speak with you further about your experience and will be contacting you, however you may also reach out to me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- September 16, 2020
Response from the owner Replied: Thank you again for taking the time to let us know how we did!
Google Review
- September 16, 2020
Response from the owner Replied: Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- September 16, 2020
Response from the owner Replied: Hi, thank you for taking the time to rate us! You really made our day today.
Google Review
- September 16, 2020
Response from the owner Replied: Thank you Tasharia Tiller! We hope to be of service to you again!
Google Review
- September 16, 2020
Response from the owner Replied: Hi, thank you for your review! Happy motoring!
Google Review
- September 16, 2020
It's the little things that separate good customer service and poor customer service.Owning a MB isn't the cheap way to go to own a car, most that do own value quality in craftsmanship and the MB line of cars have continued to meet or exceed owners needs. Likewise, maintaining a MB isn't the cheap...
Response from the owner Replied: Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Google Review
- September 16, 2020
Jaden in the service department is the absolute best. She goes above an beyond to make sure that all my needs are met and that my experience is top notch. If you need repairs or maintenance on your benz she is your girl... Thank you Jaden!
Response from the owner Replied: Hello Naji Melton, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- September 16, 2020
Response from the owner Replied: Reham El-Hennawey, thank you again for taking the time to let us know how we did!
Google Review
- September 16, 2020
Richard Acosta in service is the best! Always take care of me!
Response from the owner Replied: Thank you again for taking the time to let us know how we did!
Google Review
- September 16, 2020
My service agent was Jaden Batten. She gave me top notch service . She will be the only agent I deal with.
Response from the owner Replied: Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!
Google Review
- September 16, 2020
Jayden in the Service Department has always gone the extra mile for me whenever I have needed her. Shes knowledgeable, current, immediately attentive & understanding. She sets the bar for Customer Service. I definitely recommend her!
Response from the owner Replied: Hi, we are delighted to see this rating! Have a great day!
Google Review
- September 16, 2020
I love the customer service I go to Jaden in the service department and shes amazing & so sweet and extremely helpful and helps my every need as soon as she can. I appreciate having an amazing experience With her
Response from the owner Replied: Hi, thanks so much for rating us so high! Be safe on the road!
Google Review
- September 16, 2020
Jaleel is the best service advisor at mercedes of tampa i always personally request him when i bring my vehicles in because he is great and gets me in and out in a timely matter and even has a loaner vehicle ready for me while my cars at service.
Response from the owner Replied: Hi, thank you for your review! Happy motoring!
Google Review
- September 15, 2020
Mercedes of tampa is the place to be, if you are looking for the latest and greatest cars, great staff and over the top customer service, then Mercedes of tampa is where you want to be. I purchased my Benz there and Jaleel is my service advisor, he is awesome at taking care of his customers , very...
Response from the owner Replied: Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!
Google Review
- September 15, 2020
Jaden and the whole staff at Mercedes- Benz Tampa are simply the best! They are so helpful and easy to communicate with. Any time I need anything, I know I can count on her to help me, she is so personal and understanding.
Response from the owner Replied: Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- September 15, 2020
I Really appreciate the customer service and professionalism at Mercedes-Benz of Tampa. Ralph is my go to service advisor and always takes the time to answer all of my questions and even follows up with me to ensure I am satisfied with my experience. This is my first Benz and I look forward to being...
Response from the owner Replied: Hello Gigi 009, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- September 15, 2020
Had a great experience with Jaden, she was simply amazing, she addressed all my service needs, is eager to earn your business, and definetely went the extra mile. Will defintely come back for any of my service needs as I know Jaden will go above and beyond to ensure a exceptional service experience.
Response from the owner Replied: Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Google Review
- September 15, 2020
Took car for service last week. My representative, Dan Willing, who has been our rep for 20 plus years, was out that day,. Dan is fantastic by the way nd has always gone out of his way to please us. I had the opportunity to work with Jaden for the first time. She also was outstanding. Did a great...
Response from the owner Replied: Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- September 15, 2020
As always, Jaden's customer service is nothing less than amazing: fast, friendly, and stellar. Jaden always finds a way to surprise me by constantly finding another way to go that extra mile. Wouldn't trust anyone other than her with my Mercedes needs.
Response from the owner Replied: Ayeshah Fillmore, thanks so much for rating us so high! Be safe on the road!
Google Review
- September 15, 2020
So thankful for the service at Mercedes-Benz Tampa !!! Jaden has always helped me and provided a personal experience when needing any assistance within the service department. Ive also had an amazing experience working with Sydney in sales and Adil with finances !! They helped ensure I found the...
Response from the owner Replied: Karissa Knox, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- September 15, 2020
Jaden is great ! I only see her when it comes to servicing my vehicle. Shes always pays attention to detail. The best
Response from the owner Replied: Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!
Google Review
- September 15, 2020
I highly recommend Mercedes Benz of Tampa. My service advisor Jaden, is great! She understood what service I needed on my car, she informed me about the specials they had, she always responds quickly when I text her about making an appointment, and shes very accommodating and down to earth. If you...
Response from the owner Replied: Hi, thank you for your review! Happy motoring!
Google Review
- September 15, 2020
I purchased my vehicle almost 2 years ago from MB of WC. My sales experience with Howard was great. However, I am unable to say the same about the service department. The service department does not align nor stand for the luxury brand at ALL! Very unresponsive, not eager to service customers, and...
Response from the owner Replied: Thank you Tasharia Tiller! We hope to be of service to you again!
Google Review
- September 15, 2020
I bought my car new here back in 2019 and every time I take it in has been a great experience. I have been working with Jaden as my service advisor and all I can say is wow and thank you. Jaden is an amazing advisor and has always gone above and beyond to ensure everything is handled in an extremely...
Response from the owner Replied: Thank you Phil Joseph! We hope to be of service to you again!
Google Review
- September 15, 2020
It's the little things that separate good customer service and poor customer service. Owning a MB isn't the cheap way to go to own a car, most that do own value quality in craftsmanship and the MB line of cars have continued to meet or exceed owners needs. Likewise, maintaining a MB isn't the cheap...
Response from the owner Replied: Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Google Review
- September 15, 2020
Every single time we have gone into Mercedes-Benz of Tampa, Jaden has taken AMAZING care of us and our vehicle. She goes above and beyond to make sure that we have transportation while our vehicle is being serviced. Highly recommend getting your vehicle serviced here.
Response from the owner Replied: Hi, thank you for your review! Happy motoring!
Google Review
- September 15, 2020
I dont know much about the car business, but I do know excellent customer service when I experience it. Jaden is efficient, personable and very quick to update her client. I dont know who trained her when it comes to providing a world class experience, but I would give 6 stars if it was an option....
Response from the owner Replied: Thank you! We hope to be of service to you again!
Google Review
- September 15, 2020
Jaden has helped us a lot and weve had GREAT service from her and Mercedes Benz of Tampa.
Response from the owner Replied: Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!
Google Review
- September 15, 2020
My service advisor was Jaden Batten and she was wonderful. I took my GLB250 to her and she updated me daily with what was wrong with my vehicle. I will for sure have her as my service advisor from now on. She is very pleasant to deal with and is a GREAT asset to Mercedes Benz of Tampa. :)
Response from the owner Replied: Hi, we are delighted to see this rating! Have a great day!
Google Review
- September 15, 2020
Purchased my car from Chad Close and he was amazing! Quick to answer questions and got me to the vehicle I wanted as picky as I am. Also had my car service multiple of times and want to say Jaden has been perfect with helping me with each entire service! Way to go Benz of Tampa - hired two A+...
Response from the owner Replied: Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!
Google Review
- September 15, 2020
Jaden my service agent always recommends the best of the best when servicing my car as well as provides extraordinary service. Ive worked with some service agents at this location, however I must say shes truly the best. Thanks Jaden for all you do for your customers!
Response from the owner Replied: Hi, thank you for taking the time to rate us! You really made our day today.
Google Review
- September 15, 2020
AMG service is wonderful.
Response from the owner Replied: Thank you! We hope to be of service to you again!
Google Review
- September 15, 2020
Response from the owner Replied: We really appreciate this positive review! Thanks so much!
Google Review
- September 13, 2020
Response from the owner Replied: Thank you! We hope to be of service to you again!
Google Review
- September 13, 2020
Response from the owner Replied: :-) Wow! Thank you for rating us so many stars!
Google Review
- September 13, 2020
I went to buy my car, salesman was extraordinary and excellent( Jason Dees) with him i definitely would have closed my deal i rate him 5+ unfortunately the financists don't back him up, and definitely don't work as hard as him to pleased you. I tried to worked a deal with 2 financists and neither of...
Response from the owner Replied: Havana, We thank you for taking the time to leave your review. I am pleased to hear that Jason went above and beyond, however I am disappointed to hear that you had a negative experience with our finance department. If you would like to discuss this issue in further detail, please reach out to me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- September 13, 2020
Best Service experience! One of the key reasons for owning a mercedes for 7 years!
Response from the owner Replied: Thanks for your positive feedback.
Google Review
- September 12, 2020
This is the 3rd time someone in the service department has been rude to my husband for absolutely no reason. We drive WAY out of our way for servicing at Mercedes to feel how we do when we leave. Its almost as if they are too busy or just over it altogether. I think we will visit Clearwater next time.
Response from the owner Replied: Krista, Thank you for taking the time to leave your feedback. We strive to provide the best customer service, therefore I regret to hear that your husband has had a negative experience with our team lately. I would like to speak with you further and hopefully restore your faith in us. Please contact me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- September 11, 2020
BEWARE!! I had a horrible experience with this place. Bo Jaap Mislead me the ENTIRE time. And management wasnt any better. They didnt even want to listen to me. I was given an estimate of $3k to service my car. They disassembled my car without telling me. Then increased the price to $5k over the...
Response from the owner Replied: We appreciate you taking the time to share your review. I regret to hear that you had a negative experience with our service department and for any frustration youve experienced. I would be happy to answer any questions about your visit, if you would please contact me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- September 11, 2020
Google Review
- September 11, 2020
I sort of drove my car through...a lot of water. Joey, my service consultant, has been an absolute saving grace for me through this entire process. His attentiveness and kindness has been the only thing getting me through this whole experience. Thank you Joey for answering my millions of questions...
Response from the owner Replied: Marisa Spezza, thanks so much for rating us so high! Be safe on the road!
Yelp Review
- September 11, 2020
Really appreciate the customer service and professionalism at Mercedes-Benz of Tampa. Ralph is my go to service advisor and always takes the time to answer all of my questions and even follows up with me to ensure I am satisfied with my experience. This is my first Benz and look forward to being a...
General M. Replied: Ghes, We're glad to hear you enjoyed your visit.
Google Review
- September 10, 2020
Your automated phone line is horrible!
Response from the owner Replied: Thank you for sharing your feedback. We regret any difficulties youve had in getting in contact with us. I would be happy to assist you further. Please contact me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- September 09, 2020
BEWARE!! I had a horrible experience with this place. Bo Jaap Mislead me the ENTIRE time. And management wasnt any better. They didnt even want to listen to me. I was given an estimate of $3k to service my car. They disassembled my car without telling me. Then increased the price to $5k over the...
Google Review
- September 09, 2020
Response from the owner Replied: Thank you for sharing your feedback. We regret any difficulties youve had in getting in contact with us. I would be happy to assist you further. Please contact me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- September 09, 2020
The epitome of what a dealership should be.
Response from the owner Replied: We always appreciate positive reviews! Thank you, and happy motoring!
Google Review
- September 08, 2020
Response from the owner Replied: love 1, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- September 08, 2020
Response from the owner Replied: We always appreciate positive reviews! Thank you, and happy motoring!
Google Review
- September 08, 2020
Jesus Valiente was the Service Advisor who helped me with my insurance repairs. Although the vehicle was deemed a total loss by my insurance company, Jesus was extremely helpful in managing the diagnostic process and assisting me in removing my belongings from the car before the insurance company...
Response from the owner Replied: Hello Some Guy, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- September 08, 2020
Customer service is top notch at Mercedes-Benz of Tampa. I've had both major and minor issues with my AMG, and Rick Acosta always comes through with flying colors!
Response from the owner Replied: Julie, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Rick comes through with flying colors. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- September 08, 2020
Great service
Response from the owner Replied: Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- September 05, 2020
Response from the owner Replied: Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Google Review
- September 05, 2020
I usually have a great experience here but today Mike on the phone was rude and said we have to pick our car up even though its not ready. We bought a 2019 a220 everything keeps breaking. Love the car but need to constantly bring it in for warranty issues. They did provide a loaner car but they...
Response from the owner Replied: Thank you for sharing your review with us. We apologize for any inconvenience youve experienced on our behalf, as well as for any lack of communication. I would be happy to speak with you further about your experience and will be contacting you, however you may also reach out to me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- September 04, 2020
Response from the owner Replied: Hi, thank you for your review! Happy motoring!
Google Review
- September 02, 2020
this place is so nice and there's so many employees ready to help you.we test drove a BMW here. the salesman was very friendly and made us feel comfortable driving the car and asking questions about the car and the car buying process. he even followed up after the appointment which we appreciated...
Response from the owner Replied: Hi, thank you for taking the time to rate us! You really made our day today.
Google Review
- September 01, 2020
this place is so nice and there's so many employees ready to help you. we test drove a BMW here. the salesman was very friendly and made us feel comfortable driving the car and asking questions about the car and the car buying process. he even followed up after the appointment which we appreciated...
Response from the owner Replied: Hi, thank you for taking the time to rate us! You really made our day today.
Google Review
- September 01, 2020
This dealership is far the worst I've ever encountered. I found them to be incompetent in customer service as well as their service on my new vehicle. I am going to take the drive across the bridge.
Response from the owner Replied: Melinda, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. We would like to discuss this further in the hope of coming to an understanding and resolution. I will be contacting you, however you may also reach out to me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- September 01, 2020
Terrible dealership will sell you 0 level of service!!
Response from the owner Replied: Thank you for taking the time to leave your review. We strive to provide the best customer service, therefore, I regret to hear that you feel this way about our dealership. I would like to speak with you further about this issue. Please contact me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- September 01, 2020
They take so long for doing the services!This is the third time.
Response from the owner Replied: Roel, Thank you for sharing your review. We understand that your time is valuable, therefore I do regret any lengthy delay that you experienced on our behalf. I would be happy to speak with you further, and will be contacting you, however you may also reach out to me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- August 30, 2020
Latest and greatest. Took my Eclass in for B service and again Ralph did an outstanding job in taking ownership of my service request. Car was spotless when I arrive to pick up my car and everything was done. Ralph and his team of service staff are outstanding.Ralph has always taken great care of...
Response from the owner Replied: Thanks for the feedback.
Google Review
- August 30, 2020
I have my car take care of thereThey are very nice and professionalMe. Mike Nankovitch Helped us and did his best to keep us updated with all the information we needThank you
Response from the owner Replied: Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!
Google Review
- August 30, 2020
Ive purchased 3 Mercedes at this location . I usually stay loyal to Tampa Mercedes but a few years the service was rocky to say the least and untrustworthy. As my business grew in the Tampa area I decided to give the service at this location one last shot. I am a businessman. I have no time to waste...
Response from the owner Replied: Thank you again for taking the time to let us know how we did!
Google Review
- August 30, 2020
We have purchased several vehicles from Mercedes-Benz over many years and I have to say that my latest experience with Jason Pierce as my service advisor has by far been the best experience I have had. He went above and beyond to make sure my car was done in a timely manner and communicated with...
Response from the owner Replied: Rona Schratwieser, we are delighted to see this rating! Have a great day!
Google Review
- August 30, 2020
I have tried over the last 6 years to give my business to Mercedes-Benz of Tampa only to be disappointed over & over again. Ive bought a S550, CLS63 AMG (2 now), & most recently a S63 AMG. My first experience I was profiled & asked if I would be able to afford the S550, the second time the car was...
Response from the owner Replied: Jennifer, We appreciate you taking the time to share your review with us. We strive to provide exceptional customer service, therefore I regret to hear that has not been the case in your experience. I would like to speak with you further about your visits with us. I will be reaching out, however you may also reach out to me at your convenience. Alex Glickman, General Manager, 813-580-5251
Yelp Review
- August 30, 2020
I have tried over the last 6 years to give my business to Mercedes-Benz of Tampa only to be disappointed over & over again. I've bought a S550, CLS63 AMG (2 now), & most recently a S63 AMG. My first experience I was profiled & asked if I would be able to afford the S550, the second time the car was...
General M. Replied: Jennifer, We appreciate you taking the time to share your review with us. We strive to provide exceptional customer service, therefore I regret to hear that has not been the case in your experience. I would like to speak with you further about your visits with us. I will be reaching out, however you may also reach out to me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- August 29, 2020
Jaden provides the best customer service , she always does her best to meet your scheduling needs , and always responds quickly , if u want things done quick , fast , and in a hurry request her , she will get u taken Care of , and I promise u will leave satisfied-Angel and sons Towing -
Response from the owner Replied: Hi, we are delighted to see this rating! Have a great day!
Google Review
- August 29, 2020
Just got a my car a little over a month ago with just a little over 10k miles. I punctured my tire and it is not covered on my lease. I was not happy TBH brand new car and need a new tire. The service person Mike Nankovitch was nice enough to have Mercedes take care of everything free of cost as a...
Response from the owner Replied: Hi, thank you for taking the time to rate us! You really made our day today.
Google Review
- August 26, 2020
I want to congratulate the manager Max of used cars that a very understanding person and helps to the maximum so that you are happy in the purchase of your car as well if you buy a used car. The best Dealer in Tampa Bay I always buy my cars there as a guarantee. Likewise I congratulate Bruno...
Response from the owner Replied: Thank you again for taking the time to let us know how we did!
Google Review
- August 26, 2020
Response from the owner Replied: Roel, Thank you for sharing your review. We understand that your time is valuable, therefore I do regret any lengthy delay that you experienced on our behalf. I would be happy to speak with you further, and will be contacting you, however you may also reach out to me at your convenience. Alex Glickman, General Manager, 813-580-5251