Google Review
- March 21, 2019
Great prompt service as expected from a premium brand
Response from the owner Replied: Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am happy to hear that our team provided great and prompt service. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- March 20, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- March 19, 2019
Dave Zupkosky (Dave Z) provides top notch service with prompt response time & I'm always in & out for service without fanfare- such a huge difference at this dealership!
Response from the owner Replied: Zoe, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Dave provides top notch service. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- March 17, 2019
Rick Acosta is my service advisor and he frequently exceeds my expectations whenever I have service completed on my Mercedes. He Rocks!
Response from the owner Replied: Todd, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Rick frequently exceeds your expectations. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- March 16, 2019
I had my CLA checked out at the Mercedes dealership for some repairs. It took 3 days which is fine. However, I was shocked when I found the the car had skratches and dints that were not there when I dropped it. The brand new black rims were scratched pretty bad. I picked up my car today and I...
Response from the owner Replied: We appreciate you taking the time to share your review. I regret that our service team left you with a negative impression. Please contact me at your convenience to discuss your visit with us further. Alex Glickman, General Manager, 813-580-5251
Google Review
- March 15, 2019
Update - I downgraded to 1 star after a crazy quote I got to change my car brakes. I went to outside shop and they finished it perfectly in 2 hrs with half of what I was going to pay to Mercedes of Tampa bay. I will never go to them again. Very overpriced and they didn't honor the 20% they had...
Response from the owner Replied: Fady, Thank you for taking the time to share your update with us. I regret to hear that you were disappointed with our service department on your recent visit. I would be happy to answer any questions you may have if you would please contact me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- March 15, 2019
Update - I downgraded to 1 star after a crazy quote I got to change my car breaks. I went to outside shop and they finished it perfectly in 2 hrs with half of what I was going to pay to Mercedes of Tampa bay. I will never go to them again. Very overpriced and they didn't honor the 20% they had...
Response from the owner Replied: Fady, Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that Stephen was honest. We look forward to seeing you again for service. Alex Glickman, General Manager
Google Review
- March 14, 2019
My service specialist Darrell Willams is always amazing. He makes sure my vehicle stays in the best condition possible with fast & efficient service. Hes always happy & willing to help. I recommend family and friends frequently & will continue to keep Darrell as my service guy.
Response from the owner Replied: Tangee, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Darrell is amazing. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- March 13, 2019
My service writer Bob Murath has been great. Bob is very patient and his constant communication is very much appreciated. He has my car in and out of service in no time! Im so happy I finally have a great service writer that I can rely on.
Response from the owner Replied: Maria, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Bob is patient and you can rely on him. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- March 12, 2019
I WOULD'NT RECOMMEND THIS PLACE TO MY WORST ENEMY. To begin with, the service delivered, or lack thereof, at this stealership is an embarrassment to the MB brand and its customers. The lack of professionalism and customer appreciation at the managerial level is insulting at the least. Especially...
Google Review
- March 12, 2019
Response from the owner Replied: Thank you for taking the time to leave your feedback. Unfortunately, it is against our policy to cut a key without programming it as well. I regret that we were unable to meet your expectations. Alex Glickman, General Manager, 813-580-5251
Google Review
- March 12, 2019
Response from the owner Replied: Daylene, Thank you for your feedback. Please let me know if you have questions or concerns that need to be addressed as I noticed your one-star rating. Thank you and I look forward to hearing from you. Alex Glickman, General Manager, 813-580-5251
Google Review
- March 12, 2019
Service was fantastic as usual at Mercedes-Benz of Tampa courteous caring and professional
Response from the owner Replied: James, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that our team was caring and professional. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- March 12, 2019
Response from the owner Replied: We appreciate your positive review of our dealership.
Google Review
- March 12, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- March 08, 2019
Very good dealer and excellent customer services. Great Sales persons
Response from the owner Replied: Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that our team provided excellent customer service. We look forward to seeing you in for service. Alex Glickman, General Manager
Yelp Review
- March 08, 2019
Beware of bate and switch , hidden charges , make sure you get the charges details before you agree to sign !!!they are all bunch of con artist , especially Rick Acosta, and the manager on duty on 3-8-19... do yourself a favor gos somewhere else !!!
General M. Replied: Gianni, Thank you for sharing your review. I regret that you feel this way about your experience with our dealership. I would be happy to speak with you further and answer any questions you may have, if you would contact me at your convenience. Alex Glickman, General Manager, 813-580-5251
Yelp Review
- March 07, 2019
just got off phone with general manager, Alex Glickman about my additional bill that I had to pay before it went into collection. Basically he copy and pastes responses to all bad reviews and has ZERO intention of doing anything about the issues. "sorry there is nothing I can do ... too much time...
General M. Replied: Billy, Thank you for your review. I regret the experience you had at the dealership and we are sorry that we did not meet your expectations. Alex Glickman, General Manager, 813-580-5251
Google Review
- March 07, 2019
Mike NankovitchAlway goes beyond my expectations when service is needed.
Response from the owner Replied: Jim, Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that Mike always goes beyond your expectations. We look forward to seeing you again for service. Alex Glickman, General Manager
Google Review
- March 06, 2019
I always have quick and easy service when I visit the Tampa dealership. Mike Nankovitch always calls to explain services and is honest about what's best for my car.
Response from the owner Replied: Jenna, Thank you for taking the time to review Mercedes-Benz of Tampa. We take pride in exceeding our customers' expectations so I am thrilled to hear that Mike is honest and always calls to explain services. We value your business and look forward to working with you again. Alex Glickman, General Manager
Google Review
- March 06, 2019
Great service as always. I had a service and some upgrades done to my 2018 Mercedes GTr, Jaleel Khan had my car back to me on-time; work done was great. He is very knowledgeable and customer satisfaction is his highest priority! Thank you Jaleel.
Response from the owner Replied: Andrew, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Jaleel provided great and timely service. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- March 06, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- March 05, 2019
Response from the owner Replied: Thank you for sharing your positive review of our dealership.
Google Review
- March 05, 2019
The service department is a pleasure to work with. Specifically, Mike Nankovitch is fantastic and is always a pleasure to work with. I feel like he is no longer just a service manager, but a friend too.
Response from the owner Replied: Richard, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Mike is fantastic and a pleasure to work with. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- March 04, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- March 04, 2019
Excellent service, top shelf. The service department is excellent, please ask Darrell Williams, I have never had a bad experience with him and he has always provided amazing service.
Response from the owner Replied: Frank, Thank you for the 5 star review of Mercedes-Benz of Tampa. Our goal is to provide excellent customer service and I am pleased that Darrell is excellent and provides amazing service. Thank you for your business and we look forward to serving you again. Alex Glickman, General Manager
Google Review
- March 04, 2019
Dave Z is the man! He always getting me in and out with truck.
Response from the owner Replied: Andre, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Dave is the man. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- March 03, 2019
I have been a customer for more than 10 years. The reason I come back is service. Thank you Bob Net for taking care of my vehicle service during all these years. You are the man!!!
Response from the owner Replied: I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Bob is the man. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- March 03, 2019
Dan Willing is the best!
Response from the owner Replied: Bill, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Dan is the best. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- March 03, 2019
I have been a customer for over 20 years and purchased a few cars from mbot over the years. My latest purchase had a few problems and the dealer went above and beyond to remedy the problem. Thank you ! Will continue to be a customer and I highly recommend Mercedes of Tampa bay.
Response from the owner Replied: Geoffrey, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that our team goes above and beyond. We appreciate your over 20 year loyalty. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- March 03, 2019
Rick Acosta is great.. He also takes good care of me.
Response from the owner Replied: Charles, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Rick takes good care of you. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- March 02, 2019
We have had the pleasure of working with Dave Zupkosky in service for close to 5 years now. With 6 Sprinters and a personal suv, Dave has always gone above and beyond for us in every way. He is the main reason why we continue to purchase Mercedes Sprinters and have them serviced at this location!
Response from the owner Replied: Joanne, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Dave goes above and beyond. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- March 01, 2019
Anytime we need service on our either of our Mercedes we know we can count on Tampa Mercedes. Jaleel Khan is our service advisor and he always makes sure we're taken care of, and that everything is done correctly. We appreciate Jaleel and the fact that Tampa Mercedes puts us into a courtesy vehicle...
Response from the owner Replied: Becky, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Jaleel always makes sure you're taken care of. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- March 01, 2019
Response from the owner Replied: Marvin, Thank you for review. We regret to see your 1 star review and we appreciate your feedback. Please contact me at your convenience to discuss this issue further. Alex Glickman, General Manager, 813-580-5251
Google Review
- March 01, 2019
Excellent customer service. Darrell Williams is our go to Service Advisor. He is very knowledgeable, takes time to answer all of our questions and always provides us with the best options for our vehicle. He is the reason why we continue to have our vehicle serviced at MB of Tampa.
Response from the owner Replied: Kimberly, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Darrell is knowledgeable. Thank you for your business and we look forward to working with you again in the future.Alex Glickman, General Manager
Google Review
- March 01, 2019
Second time using the service department- very attentive employees and very detail explanation of services. A little expensive for a diagnostic check only but I will not trust my vehicle to any mechanic ( I guess it is what it is unfortunately) - overall experience was good.
Response from the owner Replied: Yamil, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am pleased that our team was attentive. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- March 01, 2019
Ali took great care of me when trading in my lease . Two hours to drive and sign.
Response from the owner Replied: Kathy, Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that Ali took great care of you with your lease. We look forward to seeing you again for service. Alex Glickman, General Manager
Google Review
- March 01, 2019
Mr. Rick Acosta is very nice and professional. He constantly stays in contact with me while my car is being service. You really need more men like him.
Response from the owner Replied: JoAnn, Thank you for the 5 star review of Mercedes-Benz of Tampa. Our goal is to provide excellent customer service and I am pleased that Rick is professional and stay in contact with you. Thank you for your business and we look forward to serving you again. Alex Glickman, General Manager
Google Review
- March 01, 2019
Ellen Tackett has been my service advisor for several years. She has always been courteous and professional. I appreciate her willingness to go above and beyond to make sure that I am satisfied with the service that I have come to expect from Mercedes Benz of Tampa.
Response from the owner Replied: Chuck, Thank you for your positive review of Mercedes-Benz of Tampa. We appreciate your business and I am glad that Ellen is courteous and willing to go above and beyond. Please do not hesitate to contact us if we can be of any further automotive assistance. Alex Glickman, General Manager
Google Review
- March 01, 2019
The gentleman that handled my service was remarkable. I truly was inspired by his professionalism & attention to detail. He was extremely busy & multi-tasked like I've never seen before. You definitely need more like him. Don't lose him or you will lose me as your customer.
Response from the owner Replied: Monique, Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that our team was professional and paid attention to detail. We look forward to serving you again in the future. Alex Glickman, General Manager
Google Review
- March 01, 2019
Response from the owner Replied: We appreciate your positive review of our dealership.
Google Review
- March 01, 2019
Everything done as promised and on time.
Response from the owner Replied: William, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that everything was done on time and as promised. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- March 01, 2019
Bought new GLE 350 3 weeks ago. They didnt payoff trade in and gave me a new tag vs transferring I contacted sales person 3x, no response. I had to call sales manager, who was very helpful. Now tailgate power lift is broken. I waited in service for an hour for them to tell me they have no loaner...
Response from the owner Replied: Judi, Thank you for sharing your review. I apologize for any inconvenience youve experienced with our dealership and regret that weve left you with a negative impression. We certainly appreciate your loyalty and I would be happy to speak with you and hopefully restore your confidence in us. Please contact me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- February 28, 2019
Dropped off vehicle
Response from the owner Replied: Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that our team provided a 5 star experience. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- February 28, 2019
Thank you Julie for your great service.
Response from the owner Replied: Liz, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Juli provided great service. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 28, 2019
Luv this dealership! I am always welcomed with smiles. Stephen King in service is an excellent service adviser. He always goes the extra mile for us! I absolutely love our Mercedes cars and would never drive anything else. Of course a Mercedes Benz in itself is awesome and I love our cars but...
Response from the owner Replied: Mary, We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Stephen is excellent and goes the extra mile for you. Thank you for your business! Alex Glickman, General Manager
Google Review
- February 28, 2019
Great service department! Rick Acosta was extremely polite, and very helpful. He truly provided a level of customer service that I'm not used to seeing with other dealers.
Response from the owner Replied: Juan, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Rick was helpful and provided a great level of customer service. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 28, 2019
I have been to several competing dealers in Central Florida for previous vehicles and must admit that the level of service I receive from Joey Helenek, on every visit, is always exceptional.
Response from the owner Replied: Ralph, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Joey makes sure your visits are exceptional. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 28, 2019
Team work, makes the dream work! I have a great team of guys at MB of Tampa and I will say "I won't trade them in." Thanks Brett, Shedrick, and Bob. You rock.
Response from the owner Replied: Delinda, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am pleased that Mr. Payne is awesome. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 28, 2019
Service Advisor Jesus was awesome
Response from the owner Replied: Tress, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Jesus is awesome. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 27, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 27, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 27, 2019
Awesome customer service.
Response from the owner Replied: George, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that our team provided awesome customer service. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 27, 2019
Dan Willing is a very knowledgeable, very efficient and highly professional.
Response from the owner Replied: Thank you for your positive review of Mercedes-Benz of Tampa. We appreciate your business and I am glad that Dan is efficient. Please do not hesitate to contact us if we can be of any further automotive assistance. Alex Glickman, General Manager
Google Review
- February 27, 2019
Mixed bag of results....I have bought several cars from this dealer and have positive experiences all the time....yesterday I recieved a call from a salesman stating the new 2020 Gle is on the lot, I just happened to be on Mlk less than a block from the dealership, unfortunately I was in a company...
Response from the owner Replied: Richard, Thank you for your review of Mercedes-Benz of Tampa. I regret to hear about this experience and would like to speak with you in further detail. Please contact me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- February 27, 2019
I need to come and get the passenger airbag replaced under warranty in my Sprinter 3500 based RV. My service adviser, David Zupkosky has always been great to deal with for past warranty issues.
Response from the owner Replied: Jim, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that David is great to work with for warranty issues. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 27, 2019
Tremendous service! Bruno and Lam were terrific. Bruno got me into the car I was looking for and did a fabulous job. Lam got me into the best financial plan available to me. I highly recommend this dealership. Everyone was very personable, professional, and genuinely wanted the best deal for me.
Response from the owner Replied: Shijo, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Bruno and Lam were terrific and did a fabulous job. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 27, 2019
Dan Willing is the best service rep a person could possible have. He is very knowledgeable and thorough. He is always willing to help you get in when it is convenient and calls you to explain what is going on with the car's service. He meets and/or exceeds out expectations every visit. My...
Response from the owner Replied: Meredith, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Dan is knowledgeable and thorough. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 27, 2019
I purchased 3 cars from them. Excellent cars & service. My service rep, Mike Nankovitch, has been superior. Brett Tatum, sales manager, made purchasing a good experience. I have owned a BMW, but the dealer & service could not compare.
Response from the owner Replied: Steven, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Mike is superior and Brett made the purchasing experience a good one. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 26, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 26, 2019
Response from the owner Replied: We appreciate your positive review of our dealership.
Google Review
- February 26, 2019
My New Job
Response from the owner Replied: Allison, thank you for your review of Mercedes-Benz of Tampa. Alex Glickman, General Manager
Google Review
- February 26, 2019
I have been a customer for more than 10 years. The reason I come back is service. Thank you Bob Net for taking care of my vehicle service during all these years. You are the man!!!
Response from the owner Replied: I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Bob is the man. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 26, 2019
Always amazing staff providing amazing service!
Response from the owner Replied: Sherrice, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that our team is always amazing. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 26, 2019
I went into this luxury dealer not knowing what to expect since this was my first time getting into the luxury vehicle market. I met Simo, and was immediately impressed with his enthusiasm and willingness to help me find exactly what I was looking for. Simo never pressured me, and was honest...
Response from the owner Replied: John, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Simo was enthusiastic and Ali made you feel like you got a good deal. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 26, 2019
Joey Helenek has consistently offered me top notch service each time I bring my car in for service.
Response from the owner Replied: I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Joey offers top notch service. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 26, 2019
Bob Net is my number 1 service guy. He is always on top of the game. Bob You are awesome. keep up the great job!!!
Response from the owner Replied: Junior, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Bob is always on top of the game. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 26, 2019
MY SERVICE REP DARRELL IS THE BEST PERSON TO DEAL WITH, HE IS VERY HELPFUL AND POLITE. 5 STAR SERVICE RECEIVED BY HIM. !!
Response from the owner Replied: Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Darrell is the best. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Yelp Review
- February 26, 2019
Would just like to say Mr. Bob Net was my Service Advisor twice. He was very courteous, treated me with respect, and expeditiously took care of the issues with my Airstream Interstate. Thank you Mr. Net. Hope you are my Service Advisor again.
General M. Replied: Elie, We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Bob treated you with respect. Thank you for your business! Alex Glickman, General Manager
Google Review
- February 25, 2019
Response from the owner Replied: We appreciate your positive review of our dealership.
Google Review
- February 25, 2019
Response from the owner Replied: We appreciate your positive review of our dealership.
Google Review
- February 25, 2019
Mike Nankovitch does it again! 5 star service every time I bring my car in! My loaner was waiting, service had to order a part but hadmy car ready the nect day after it came in. Very happy with this Tampa Mercedes Dealership!
Response from the owner Replied: Pamela, Thank you for the 5 star review of Mercedes-Benz of Tampa. Our goal is to provide excellent customer service and I am pleased that Mike provided a great experience. Thank you for your business and we look forward to serving you again. Alex Glickman, General Manager
Google Review
- February 25, 2019
I was in and out in no time.
Response from the owner Replied: John, Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that our team was able to get you in and out in no time. We look forward to seeing you again for service. Alex Glickman, General Manager
Google Review
- February 25, 2019
From the moment I walked in to the moment I received my new vehicle Mrecedes took care of my every need and thought. They gave me options I didnt even consider.
Response from the owner Replied: Larisha, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that our team took care of your every need. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- February 25, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 25, 2019
Great service as always. Jaleel Khan had my car back to me on-time and work completed to my satisfaction. THANK YOU Jaleel
Response from the owner Replied: Andrew, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Jaleel provided great and timely service. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 25, 2019
Wonderful experience!
Response from the owner Replied: Irina, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that our team provided a wonderful experience. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 24, 2019
My service experience is always amazing here! Ellen goes above & beyond to accommodate our needs and makes everything so easy and seamless! It's always a pleasure to work with her! I know that when I have a problem, Ellen will be there for me. That's priceless!
Response from the owner Replied: Michele, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Ellen goes above and beyond. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Yelp Review
- February 24, 2019
During the past 10 years of owning a Mercedes and dealing with Mercedes-Benz of Tampa, I have found their sales professionals and service advisors to be outstanding. I have dealt with Dan Willing as my service advisor for the past 10 years and he has been exceptional in every way and it is as a...
General M. Replied: Roxanne, Thank you for sharing your review of Mercedes-Benz of Tampa. I am pleased to hear that Dan is exceptional. We appreciate your loyalty and look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 24, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 24, 2019
Great experience with Mercedes Benz of Tampa. Joey Helenek has always been very helpful and professional.
Response from the owner Replied: Eugenio, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Joey is helpful and professional. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 24, 2019
Response from the owner Replied: Yogueiris, Thank you for review. Please call me at your convenience so that I can learn more about your experience and what lead to your 1 star review. I appreciate your feedback and look forward to speaking with you. Alex Glickman, General Manager, 813-580-5251
Google Review
- February 23, 2019
Mike Nankovitch in the Service Department was excellent regarding the handling of my appointment. He made the experience pleasant and pain free. Thanks Mike!
Response from the owner Replied: Andrew, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Jaden and Dave went above and beyond for you. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 23, 2019
Very reliable and once I've developed rapport with the service team, I have felt very comfortable and always taken care of. My advisor Jaleel Khan has been great with all service issues and communication
Response from the owner Replied: Waylon, We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Jaleel is great and our team makes you feel comfortable and taken care of. Thank you for your business! Alex Glickman, General Manager
Google Review
- February 23, 2019
If you need service at Mercedes of Tampa, you need to ask for Joey Helenek. He is the best service advisor. I used to never like to take my car for service but Joey makes it super easy and quick. I always know whats going on with my car. Thank you for such great service Joey!
Response from the owner Replied: Sharon, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Joey is the best service advisor. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 22, 2019
Always good customer service. Joey Helenek always is on point and gets everything taken care of in a timely matter.
Response from the owner Replied: I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Joey is always on point. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 22, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 22, 2019
I had a wonderful experience at Mercedes. It was smoothe and did not take all day. Aaron Bartlett, Moe Awada, and Sydney Marcatos were great! Thank you Mercedes for another awesome experience.
Response from the owner Replied: Amri, Thank you for the 5 star review of Mercedes-Benz of Tampa. Our goal is to provide excellent customer service and I am pleased that Aaron, Moe, and Sydney were great. Thank you for your business and we look forward to serving you again. Alex Glickman, General Manager
Google Review
- February 22, 2019
Had the best ever car buying experience ever. Mr. Payne was awesome and true to his word!
Response from the owner Replied: Delinda, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am pleased that Mr. Payne is awesome. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 22, 2019
I bought my ML-350 at Mercedes of Tampa Bay. The sales process was very smooth and professional. My service appointments are always handled by my service account manager Joey Helenek and they are always done with courteous professionalism. This is a wonderful dealership that strives on customer...
Response from the owner Replied: Brian, Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that Joey is courteous and professional. We appreciate your customer loyalty and we look forward to serving you again in the future. Alex Glickman, General Manager
Google Review
- February 22, 2019
I am on my second Mercedes and I couldn't be happier. On my first scheduled service I was assigned to Juli Martin. She is the best! Very professional, funny and nice too. I now request her for my service needs. The customer service at Mercedes is really amazing.
Response from the owner Replied: Lisa, Thank you for your positive review of Mercedes-Benz of Tampa. We appreciate your business and I am glad that Juli was the best. Please do not hesitate to contact us if we can be of any further automotive assistance. Alex Glickman, General Manager
Google Review
- February 22, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 22, 2019
Ellen is phenomenal. Her team (Rick and Stephen) and her experience are by far the only reason I stay with MBOT. She's one of the few people from the days when MB used to be about excellence and not the churn and burn of today. The caring and dedication to her customers is unfounded nowadays and...
Response from the owner Replied: Lance, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Ellen is phenomenal. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 22, 2019
I want to thank my service advisor Mr. Dave Z of Mercedes Benz in Tampa for his dedication and professionalism. He always ensures that all my expectations are met. He always has a good personality to deal with which I appreciate. Thank you for your excellent service! Ozzie Pena
Response from the owner Replied: Osvaldo, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Dave is dedicated and professional. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- February 21, 2019
Raphael Brites Da Silva is a great advisor. He make sure he stays on top of all of your needs and notifies you immediately once everything is taken care of. I had an issue with my Bluetooth player and Raphael stood outside with his Technician the entire time to make sure everything was explained and...
Response from the owner Replied: Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am happy to hear that Raphael is a great advisor. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 21, 2019
I have been working with Dan Willing for a number of years. He continues to provide nothing less than excellent service.
Response from the owner Replied: Dave, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Dan continues to provide excellent service. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 21, 2019
I have visited Mercedes Benz of tampa 5 times. I am always impressed with the service department. My amazing service rep. Jaleel Khan greats you with his amazing smile that sets the tone of your visit. Jaleel has always completed the service to my high expectations. He is truly a star at this...
Response from the owner Replied: Thank you for visiting us at Mercedes-Benz of Tampa. We are happy that Jaleel completes service to your high expectations. If there is ever anything you need in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 21, 2019
Fast forward 3 years and I leased my second Mercedes from these guys. So easy to work with and really makes the experience enjoyable. Also, since day 1 I have had the same fantastic customer service oriented Service Advisor, Rick Acosta. He was a big reason I came back to this full service...
Response from the owner Replied: Dan, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Rick provides fantastic customer service. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 21, 2019
Jaleel Khan provides excellent quality customer care every time and always makes sure my MB is running perfectly and looking great!
Response from the owner Replied: Gwen, Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that Jaleel provides excellent quality customer service. We look forward to serving you again in the future. Alex Glickman, General Manager
Google Review
- February 21, 2019
I have been dealing with Mercedes-Benz of Tampa for over 30 years. They have by far the best service department in my experience. Dan Willing is a five star service advisor. Its always a pleasure dealing with him.
Response from the owner Replied: Cynthia, Thank you for your positive review of Mercedes-Benz of Tampa We appreciate your business and I am glad that Dan provides the best service. Please do not hesitate to contact us if we can be of any further automotive assistance. Alex Glickman, General Manager
Google Review
- February 21, 2019
Mike Nankovitch is first class.
Response from the owner Replied: Tony, We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Mike is first class. Thank you for your business! Alex Glickman, General Manager
Google Review
- February 21, 2019
Rick Acosta always helps me out when I bring my AMG in to be serviced he is nothing short of first class and highly recommend bringing your Mercedes in to be serviced by the team when needed.
Response from the owner Replied: Patrick, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Rick is helpful and is nothing short of first class. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 21, 2019
I have purchased or leased 3 cars from this dealership. My service representative for the last 2 has been Jaleel. He is extremely accommodating working around my schedule and upfront with all aspects of services needed. No added pressure. Very straight forward. I like that approach.
Response from the owner Replied: Greg, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Jaleel is extremely accommodating. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 21, 2019
Mike Nankovitch in the Service Department was excellent regarding the handling of my appointment. He made the experience pleasant and pain free. Thanks Mike!
Response from the owner Replied: Andrew, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Jaden and Dave went above and beyond for you. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 21, 2019
Response from the owner Replied: We appreciate your positive feedback.
Google Review
- February 21, 2019
Great customer appreciation
Response from the owner Replied: Kendrick, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that our team provides great customer appreciation. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 21, 2019
I have been taking my E63 AMG and e350 for service to Mercedes Benz of Tampa for years, they do excellent work. Mike Nankovitch my service adviser is great and always makes sure that the work is completed to my satisfaction.
Response from the owner Replied: Michael, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Mike makes sure work is completed to your satisfaction. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 20, 2019
I go to this dealer because Jaleel Khan, he is a great service advisor!
Response from the owner Replied: Javier, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Jaleel is a great service advisor. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 20, 2019
Mike Nankovitch is exceptionally great at service at Mercedes benz of Tampa Bay. He always is right on time and gets me in and out quickly. He cares and it shows in his work ethic.
Response from the owner Replied: Barbara, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Mike is exceptionally great. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 20, 2019
I just purchased my very first Mercedes Benz GLA 250 and I couldnt be happier its my experience at Mercedes Benz of Tampa. Cary Jedlovec, my sales associate, went above and beyond to ensure I got the car I wanted, with my specifications, and at great price. Everyone was very friendly and...
Response from the owner Replied: Thank you for taking the time to review Mercedes-Benz of Tampa. We take pride in exceeding our customers' expectations so I am thrilled to hear that Cary went above and beyond. We value your business and look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 20, 2019
I recently made a visit to Mercedes of Tampa for my annual service and worked with Bob Net. From the moment I was greeted, he was courteous and attentive. I was swiftly provided a courteous vehicle so I was able to go about my day. Bob also kept me updated about the status of my car with out me...
Response from the owner Replied: Christian, Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that Bob was courteous and attentive. Thank you for your continued support and loyalty. We look forward to seeing you again for service. Alex Glickman, General Manager
Google Review
- February 20, 2019
I came here to get an estimate and met this wonderful, sweet, knowledgeable young lady named Krystal Estevez. She helped me and answered all my questions and worries. She knows what she is talking about. She had my best interest at heart. Thank you so much young lady for all your hard work. She is a...
Response from the owner Replied: Lorraine, Thank you for the 5 star review of Mercedes-Benz of Tampa. Our goal is to provide excellent customer service and I am pleased that Krystal answered all of your questions. Thank you for your business and we look forward to serving you again. Alex Glickman, General Manager
Google Review
- February 20, 2019
Mike Nankovitch was very helpful on a complicated service.
Response from the owner Replied: Kevin, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am pleased that Mike was helpful. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 20, 2019
Response from the owner Replied: We appreciate your positive feedback.
Google Review
- February 20, 2019
As always, excellent service from Dave Zupkosky!
Response from the owner Replied: Gina, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Dave provides excellent service. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- February 20, 2019
Great
Response from the owner Replied: Paul, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that our team is great. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- February 20, 2019
Working with David Zupkosky was a pleasure. I would highly recommend him because he really care. He answered every question for me I had about service and he is not pushy. I have an E350 and my son has a CLA250.
Response from the owner Replied: David, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that David was a pleasure to work with. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 20, 2019
mike nankovitc service advisor is the Best , a Big thanks for all you continue customer service and support Mikr!
Response from the owner Replied: Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Mike is the best. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 19, 2019
I want to say how pleased I am with Jaleel Khan. He always gets my S550 serviced quickly and makes sure everything is done right.
Response from the owner Replied: Richard, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Jaleel makes sure service is done right. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 19, 2019
I have the best service guy, Stephen King!!! Hes honestly an amazing worker that you guys have, his customer service and his way of alwys making us feel that he is there to help is what makes this whole experience so easy! Thank you guys for the great work & thank you stephe
Response from the owner Replied: Jennifer, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Stephen is amazing and makes the experience easy. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 19, 2019
Mike Nankovitch is wonderful to work with and always shows great attention to me and my wife.
Response from the owner Replied: Nicholas, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Mike is wonderful to work with. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 19, 2019
Jesus Valiente is the best! Helpful, caring, and efficient.
Response from the owner Replied: Michele, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am pleased that Jesus is caring and helpful. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 19, 2019
Jaleel Khan takes his job serious and gives his all to help serve his customers. Jaleel Khan helps me to feel like I have someone on my side when I go to get my car serviced. He is someone who customers can trust.
Response from the owner Replied: Cynthia, Thank you for the 5 star review of Mercedes-Benz of Tampa. Our goal is to provide excellent customer service and I am pleased that Jaleel takes his job seriously. Thank you for your business and we look forward to serving you again. Alex Glickman, General Manager
Google Review
- February 19, 2019
Darrell Wiliams is an excellent service representative. He is knowledgeable and always helpful. He is the primary reason I service my car at this dealership. Give him fewer customers, raise, and promotion. Thanks Darrell!
Response from the owner Replied: Patty, Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that Darrell is excellent. We appreciate your customer loyalty and we look forward to serving you again in the future. Alex Glickman, General Manager
Google Review
- February 19, 2019
My family has purchased vehicles from Mercedes Benz of Tampa for over 30 years. We have used Dan Willing for over 25 years as our service advisor. He provides 5 star customer service and is very knowledgeable.
Response from the owner Replied: Lisa, Thank you for your positive review of Mercedes-Benz of Tampa. We appreciate your business and I am glad that Dan provides 5 star customer service. Please do not hesitate to contact us if we can be of any further automotive assistance. Alex Glickman, General Manager
Google Review
- February 19, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 19, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 19, 2019
Rick Acosta exhalent Service Advisor!
Response from the owner Replied: Amy, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Rick is excellent. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 19, 2019
Darrell Williams is amazing. He is the only reason why I still have my Mercedes.
Response from the owner Replied: Dee, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Darrell is amazing. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 19, 2019
Dave Z has done outstanding job for me over the last 20 years! The service team has always been 100% and that is always welcomed!!
Response from the owner Replied: Chris, We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Dave does an outstanding job. We appreciate your 20 year loyalty. Thank you for your business! Alex Glickman, General Manager
Google Review
- February 19, 2019
Rick Acosta is my Service Writer at MB Tampa.I have owned a LOT of vehicles in my life but Rick is hands down the best Service Writer I have ever worked with. Extremely knowledgeable and reliable in that when Rick tells me how much something is going to cost and when it will be ready I can count on...
Response from the owner Replied: I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Rick is the best service writer. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 19, 2019
Jaheel Kahn the representative did a great job
Response from the owner Replied: Bob, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Jaleel did a great job. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 19, 2019
David Zupkoshy has been my service advisor for seven years and he is awesome, very helpful, knowledgeable and professional. Keep up the good work Dave.
Response from the owner Replied: William, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Dave is awesome. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 19, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 19, 2019
Darrell Williams is the BEST service advisor!
Response from the owner Replied: Dalvin, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Darrell is the BEST. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 19, 2019
Outstandin customer services given by Mike Nankovitch
Response from the owner Replied: Dagoberto, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Mike provided outstanding customer service. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 19, 2019
Darrell Williams is very professional and helpful every time I bring my car in. The hospitality he exudes is deeply appreciated.
Response from the owner Replied: Gary, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Darrell is professional. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- February 19, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 19, 2019
Ralph DeSilva was courteous and professional. He kept me abreast of the service he provided every step of the way. Thank you, Selina S
Response from the owner Replied: Selina, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Ralph was courteous and professional. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 19, 2019
Darrell Williams is the best. I live near St. Petersburg and I travel to Tampa Mercedes because I just love the service I get there.
Response from the owner Replied: Diane, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Darrell is the best. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 18, 2019
Response from the owner Replied: Thank you for sharing your positive review.
Google Review
- February 18, 2019
MB of Tampa is simply the best! My mother and I have been doing business here for over 10 years! Dave Z is always great, he has always gone the extra mile to ensure that our service was completed and that we were pleased with the service that was done. Thanks Dave Z and MB of Tampa for working with...
Response from the owner Replied: Tavonte, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Dave always goes the extra mile. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 18, 2019
Darrell Williams is outstanding, and very caring. He also ensure he does the best for me and my wife when we come in for a service, or just to ask question about anything relating to our GLE's. I wish you guys had more Darrell Williams to share with your customers.
Response from the owner Replied: Thanks for your positive feedback.
Google Review
- February 18, 2019
I have been impressed with Ellen since I bought my car over 10 years ago. The car runs and looks like new because of Ellen's caring of my car and me, the driver. Her ability and caring are over the top and I tell everyone I see with a new MB car to make sure they look up Ellen to keep their MB like...
Response from the owner Replied: Kip, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Ellen impresses you. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 18, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 18, 2019
Response from the owner Replied: Thank you for sharing your positive review.
Google Review
- February 18, 2019
I didnt buy my cars here, but i now use them for service. Jaleel Khan is my rep, and totally takes care of me everytime. i just drive up, drop off and he calls me when its done, all clean and washed.
Response from the owner Replied: Andreas, Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that Jaleel takes care of you. We appreciate your customer loyalty and we look forward to serving you again in the future. Alex Glickman, General Manager
Google Review
- February 18, 2019
I've always had high quality service from Michael Nankovitch with both of my Mercedes Benz automobiles. Michael earned my trust. He knows automobiles; how they function and is willing to take the time to explain, in detail, why certain work is required. I never never get the impression he...
Response from the owner Replied: James, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Michael earned your trust. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- February 18, 2019
Been going to Mercedes Tampa for service well over 10 years. I have purchased new carselsewhere depending on availability but always go to them for service. They are the best. Ellen and Jahleel always treat me great and so professional. Never unsatisfied. Jahleel is the man for anything aftermarket...
Response from the owner Replied: Fred, Thank you for your positive review of Mercedes-Benz of Tampa. We appreciate your business and I am glad that Ellen and Jaleel treat you professional. Please do not hesitate to contact us if we can be of any further automotive assistance. Alex Glickman, General Manager
Google Review
- February 18, 2019
The service here is exceptional. Service specialist Joey Helenek was very courteous and prompt, and he always checked on me to make sure that I know the status of my service.
Response from the owner Replied: Nam, We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Joey was courteous. Thank you for your business! Alex Glickman, General Manager
Google Review
- February 18, 2019
Response from the owner Replied: Thank you for sharing your positive review.
Google Review
- February 18, 2019
AWESOME buying experience! One year later, Jaleel Khan went out of his way to 'super-serve' us during our service experience at MBOT. Because of the comfort we have with Jaleel, and his obvious intent of both anticipating and delivering on the customer's needs, we will now begin using MBOT in...
Response from the owner Replied: Jeff, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that our team made your car buying experience terrific. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 18, 2019
Dan Willing has always been knowledgeable,efficient,and pleasant. He does an excellent job with the service of my cars for many years.
Response from the owner Replied: Chakriya, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Dan does an excellent job. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 18, 2019
Dan Willing was awesome.It was my first service on my van and it went very well, total communication of every aspect. I was told it would be ready at 4 and it was! Also no push to do any unnecessary service. The waiting area is very clean and its fun to watch the vehicles coming in, the mechanics...
Response from the owner Replied: Laurie, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Dan was awesome. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Yelp Review
- February 18, 2019
Dave Zupkosky of Mercedes Benz Tampa was excellent and gave me top notch service and explained everything very well and kept me up to date regarding the service on my vehicle.Fred S
General M. Replied: Fred, Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that Dave provided top notch service. We look forward to serving you again in the future. Alex Glickman, General Manager
Google Review
- February 18, 2019
I have had 5 different Mercedes over the years and David Z has been my service writer for years. My 6th is coming soon and David Z will take good care of me and my car.
Response from the owner Replied: David, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that David takes good care of you and your car. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 18, 2019
Darrell Williams is my service guy @ MB of TB and I have dropped in many times without an appointment, e.g. nail in the tire, problems with the display monitor etc, and Darrell is always courteous and accommodating. The quality of service at MB of TB, especially in the service department, is the...
Response from the owner Replied: Lauren, Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that Darrell is courteous and accommodating. We appreciate your customer loyalty and we look forward to serving you again in the future. Alex Glickman, General Manager
Google Review
- February 18, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 18, 2019
My car had a repair needed. They did a fine job and returned my car to me washed and vacuumed.
Response from the owner Replied: Jackie, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that our team did a fine job repairing your vehicle. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 18, 2019
Bob Net has been my go to guy at MB Tampa. Always professional, helpful, and a gut I trust.
Response from the owner Replied: James, We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Bob is professional. Thank you for your business! Alex Glickman, General Manager
Google Review
- February 18, 2019
Great Service.... my service adviser Rick Acosta all ways take care of everything for me...
Response from the owner Replied: Thank you for your positive review of Mercedes-Benz of Tampa. We appreciate your business and I am glad that Rick always takes care of everything. Please do not hesitate to contact us if we can be of any further automotive assistance. Alex Glickman, General Manager
Google Review
- February 18, 2019
Mike Nankovitch was excellent as usual. Fully explained the service. Very helpful.
Response from the owner Replied: Justin, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Mike is excellent. Thank you for your business and we look forward to working with you again in the future.Alex Glickman, General Manager
Google Review
- February 18, 2019
The primary reason I have always bought my cars from Mercedes of Tampa is because of the outstanding service I have experienced with Dan Willing. He has been my service writer since 1978.
Response from the owner Replied: Bob, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Dan provides outstanding service. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- February 17, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 17, 2019
Dave Z. of the Service department: I was impressed with how well you are organized, including polite staff and thank you for the curtesy car arrangement. Thank you Dave Zupkosky. Wow. Service with a smile is important. Keep up the great work. Ill be back for my schedule B service soon. Nice new...
Response from the owner Replied: Shirley, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that our service department team was impressive. We appreciate your suggestions! If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 17, 2019
Richard Acosta was wonderful.
Response from the owner Replied: Tara, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Richard is wonderful. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 17, 2019
I have bought 3 cars from the Mercedes-Benz of Tampa dealership mostly because of the Brand but also the salespeople and my service person, Jaleel Khan. He is on point with my oil changes and normal maintenance. He makes going in for service a Breeze.
Response from the owner Replied: Melissa, Thank you for visiting us at Mercedes-Benz of Tampa. We are happy that Jaleel is on point with maintenance. If there is ever anything you need in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 17, 2019
Darrell Williams Was Great Always a pleasure dealing with him when I take my car in for service
Response from the owner Replied: Carlton, Thank you for the 5 star review of Mercedes-Benz of Tampa. Our goal is to provide excellent customer service and I am pleased that Darrell was great. Thank you for your business and we look forward to serving you again. Alex Glickman, General Manager
Google Review
- February 17, 2019
Dave Z has been amazing to work with . He is always there for a service perspective and always works to make it easier for me.
Response from the owner Replied: Thank you for taking the time to share your experience with me and the rest of our team here at Mercedes-Benz of Tampa. Providing outstanding service to all of our customers is our top priority so I am thrilled to hear Dave was amazing to work with. Please don't hesitate to reach out if you have any questions or need anything else. Alex Glickman, General Manager
Google Review
- February 17, 2019
Darryl is the man! He makes sure the repairs are completed correctly and the car comes back to me clean, everytime. He is very knowledgeable of the Mercedes products.
Response from the owner Replied: We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Darryl is the man. Thank you for your business! Alex Glickman, General Manager
Google Review
- February 17, 2019
Bob Net is the best!!! Always friendly, prompt and helpful. If necessary, he will go out of his way to make things right.
Response from the owner Replied: Georgie, Thank you for taking the time to share your experience with me and the rest of our team here at Mercedes-Benz of Tampa. Providing outstanding service to all of our customers is our top priority so I am thrilled to hear Bob is the best. Please don't hesitate to reach out if you have any questions or need anything else. Alex Glickman, General Manager
Google Review
- February 17, 2019
Aaron Bartlett was my sales associate. I bought my first Mercedes from him. In 2012 he made the experience great. The level of service was excellent. I will not buy a car from anyone else. I am on my third Mercedes Benz. He still calls me after the sale to make sure I am happy with the car. ...
Response from the owner Replied: Michael, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am pleased that Aaron made the experience excellent. Congratulations on your purchase and we look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 17, 2019
Dan willing is a professional gentleman in dealing with me as a customer and is an expert on maintenance requirements that an analysis has shown that vehicle needs. He has the ability to explain the options and cost of each maintenance requirement that is understood by a laymon and I have complete...
Response from the owner Replied: Thanks for your positive review!
Google Review
- February 17, 2019
The best service you could ever possibly receive.Joey Helenek kept me informed and up to date on my vehicle with professionalism. Highly recommended!
Response from the owner Replied: Anna, Thank you for taking the time to leave us feedback. We strive to provide excellent service to our customers at Mercedes-Benz of Tampa, therefore I am pleased to hear that Joey kept you informed and up to date. Please let us know how we may assist you going forward. Alex Glickman, General Manager
Google Review
- February 17, 2019
MB of Tampa is simply the best! I have worked with Dave Z for well over 5 years now and they are always amazing. Thank You!
Response from the owner Replied: Ryan, Thank you for your high praise of Mercedes-Benz of Tampa. I am happy to hear that Dave and our team is simply the best. Please let us know how we may assist you in the future. Alex Glickman, General Manager
Google Review
- February 17, 2019
Response from the owner Replied: We appreciate your positive feedback.
Google Review
- February 17, 2019
Mercedes-Benz of Tampa made our car shopping experience fun and easy. David Roysden was an incredible help. He answered every question we had, and worked diligently to get us into a vehicle that fit our family and needs. He was kind and caring as well and always went above and beyond. He continues...
Response from the owner Replied: Paige, Thank you for taking the time to share your experience with me and the rest of our team here at Mercedes-Benz of Tampa. Providing outstanding service to all of our customers is our top priority so I am thrilled to hear David was an incredible help. Please don't hesitate to reach out if you have any questions or need anything else. Alex Glickman, General Manager
Google Review
- February 17, 2019
Rick Acosta has been there for the service on my wife GLK 350 and her GLC 300 that she is now driving . We are both very happy with Rick always making sure that my wife is very happy with service and car wash . Thanks Rick for looking out for us.
Response from the owner Replied: Thank you for the positive review.
Google Review
- February 17, 2019
Response from the owner Replied: We appreciate your positive feedback.
Google Review
- February 17, 2019
I would like to give 5 stars to my service advisor Mr. Joseph Helenk, who always goes an extra mile with his great professional job every time I take my car for any service .
Response from the owner Replied: Maria, Thank you for taking the time to review Mercedes-Benz of Tampa. We take pride in exceeding our customers' expectations so I am thrilled to hear that Joseph always goes the extra mile. We value your business and look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 16, 2019
Jaleel Khan is the best! Amazing customer service!!
Response from the owner Replied: Jennifer, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am pleased that Jaleel is the best. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 16, 2019
Dan Willing at Mercedes Benz of Tampa has never failed to give me stellar Mercedes sevice in the 30 years he has helped me with numerous Mercedes cars. I have gone to other Mercedes dealerships throughout the State but have never found anything better than Mercedes Benz of Tampa and Dan Willing !!
Response from the owner Replied: Elise, Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that Dan never fails to provide stellar service. Thank you for your continued support and loyalty. We look forward to seeing you again for service. Alex Glickman, General Manager
Google Review
- February 16, 2019
Rick Acosta is my Service Advisor and he is always helpful, knowledgeable, and always ensures I am completely satisfied with the service received at Mercedes Benz of Tampa Bay.
Response from the owner Replied: Rod, Thank you for the 5 star review of Mercedes-Benz of Tampa. Our goal is to provide excellent customer service and I am pleased that Rick is helpful. Thank you for your business and we look forward to serving you again. Alex Glickman, General Manager
Google Review
- February 16, 2019
Mike Nankovitch is great!
Response from the owner Replied: We appreciate your positive feedback.
Google Review
- February 16, 2019
Excellent customer service. I moved to Tampa from Atlanta 5 years ago. I met Mr. Darrell Williams my first visit in and he took excellent care of me and my repairs. He has consistently provided the same level of service to this day.Mercedes Benz of Tampa is awesome and Darrell Williams is the best!!
Response from the owner Replied: Kristine, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Darrell took excellent care of you and is consistent. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 16, 2019
Darrell Williams is our service rep for the last 5 years and We are extremely happy with his customer service. He makes things happen. I may not say the same thing for their sales department all the time but if you need service for your vehicle, ask for Darrell.
Response from the owner Replied: Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am happy to hear that Darrell makes things happen. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 16, 2019
Overall Great customer service experience! A great group of service advisors and quality workmanship. I worked with different service advisors at MB of Tampa Bayover the past 8 years. However for top notch quality service I Trust one advisor in particular Darrel Williams, he his provided me with...
Response from the owner Replied: Justin, Thank you for visiting us at Mercedes-Benz of Tampa. We are happy that Darrell provides exceptional care. If there is ever anything you need in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 16, 2019
I have had the pleasure of Ralph customer service excellence for over 3 yrs since he was in car delivery. He was so good that I asked for him as soon as he moved to service. I believe I was one of his first customers in Service. Can't ask for better communication and attention to detail from ...
Response from the owner Replied: Thanks for the feedback.
Google Review
- February 16, 2019
I could not ask for better service from Jaleen Khan. He was always a step ahead of me. Always taking care of the things I needed done and then some. I felt like royalty. Thanks again for the excellent service and friendship. I am glad to be a part of the Mercedes Family.
Response from the owner Replied: Betty, Thank you for taking the time to share your experience with me and the rest of our team here at Mercedes-Benz of Tampa. Providing outstanding service to all of our customers is our top priority so I am thrilled to hear Jaleel makes you feel like royalty. Please don't hesitate to reach out if you have any questions or need anything else. Alex Glickman, General Manager
Google Review
- February 16, 2019
Dave Z is THE best Mercedes-Benz of Tampa advisor! Hes knowledgeable, accommodating and he makes every service experience a great one. ~Stacey M.
Response from the owner Replied: Stacey, Thank you for taking the time to leave us feedback. We strive to provide excellent service to our customers at Mercedes-Benz of Tampa, therefore I am pleased to hear that Dave is accommodating. Please let us know how we may assist you going forward. Alex Glickman, General Manager
Google Review
- February 16, 2019
Dan Willing is always courteous and informative as my service adviser
Response from the owner Replied: Tom, Thank you for your high praise of Mercedes-Benz of Tampa. I am happy to hear that Dan is courteous. Please let us know how we may assist you in the future.Alex Glickman, General Manager
Google Review
- February 16, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 16, 2019
Dan Willing is an Excellent Rep. Always goes out of his way to help the Customers! We have been dealing with Dan for over 25 years. He is very helpful in advising what repairs and preventive maintenance need to be done immediaely and what can be done at a later date. His extensive experience is...
Response from the owner Replied: James and Elena, Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that Dan is excellent. We appreciate your customer loyalty and we look forward to serving you again in the future. Alex Glickman, General Manager
Google Review
- February 16, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 16, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 16, 2019
Ralph De Silva was an excellent representative of your company. He was very accomidating
Response from the owner Replied: Tom, Thank you for taking the time to review Mercedes-Benz of Tampa. We take pride in exceeding our customers' expectations so I am thrilled to hear that Ralph was excellent. We value your business and look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 16, 2019
Rick Acosta at Mercedes-Benz of Tampa has been my point of contact at the Tampa dealership for a few years. He is great advisor, very promptly gets the job done. Rick is also very easy to communicate with, which is very important for busy customers on the go.
Response from the owner Replied: Bryce, Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that Rick is prompt and easy to communicate with. Thank you for your continued support and loyalty. We look forward to seeing you again for service. Alex Glickman, General Manager
Google Review
- February 16, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 16, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 16, 2019
Mike Nankovitch gave us very good service, he answered all our questions, very attentive even though we were tourists.
Response from the owner Replied: Josee, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am pleased that Mike gave you good service. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 16, 2019
Bringing your car in for service is not usually the highlight of anyone's day. However, a trip over to MBOT is always a positive experience, thanks to Darrell Williams. He has been assisting us with our Mercedes for many years. Whether it's a simple stop in for a car wash, regular maintenance, or a...
Response from the owner Replied: Amy, Thank you for the 5 star review of Mercedes-Benz of Tampa. Our goal is to provide excellent customer service and I am pleased that Darrell is super attentive. Thank you for your business and we look forward to serving you again. Alex Glickman, General Manager
Google Review
- February 16, 2019
Darrell Williams has been a great Service Advisor
Response from the owner Replied: Vic, Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that Darrell is a great service advisor. We look forward to serving you again in the future. Alex Glickman, General Manager
Google Review
- February 16, 2019
Mr. Jaleel Khan is a 5-star service guy
Response from the owner Replied: Kevin, Thank you for your positive review of Mercedes-Benz of Tampa. We appreciate your business and I am glad that Jaleel is a 5-star guy. Please do not hesitate to contact us if we can be of any further automotive assistance. Alex Glickman, General Manager
Google Review
- February 16, 2019
I was always a BMW lover until I sat behind the wheel of my Cla 250. I loved everything about the car but immediately wondered if my local dealer(mbot) would give me that same feeling. I must say Darrell Williams made me feel at home right away. He went over everything my warranty did and did not...
Response from the owner Replied: We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Darrell made you feel right at home. Thank you for your business! Alex Glickman, General Manager
Google Review
- February 15, 2019
I have a Winnebago that is on a Mercedes chassis. Rick Acosta and the dealership have treated me exceptionally well, fixing items that were really Winnebago's responsibility, saving me a painful trip to Lazy Days. I can't say enough good things about the dealership and Rick.
Response from the owner Replied: Chris, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Rick and our team treats you exceptionally well. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 15, 2019
Jesus Valiente made my service experience one of a kind. Keep up the great work!
Response from the owner Replied: We appreciate the positive feedback.
Google Review
- February 15, 2019
Even though I purchased my vehicle at Mercedes-Benz of Pompano, the dealership assured me I would receive the same great service at my local dealership. Well service A came upon me quickly, I needed to have my service A completed. I call my local Tampa store and was greeted with an energetic...
Response from the owner Replied: Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Darrell made you feel relaxed and made the experience less stressful. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 15, 2019
Very Attentive, high quality service. Service Center is always immediately there to take my car, Employees are polite and respectful of your vehicle. Dave Z helped me tremendously with my car. Other companies wouldn't return my calls or texts for weeks, Dave responds quickly. Very very happy with...
Response from the owner Replied: Andrew, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Dave helped you tremendously. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 15, 2019
SUV
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 15, 2019
I have been dealing with Mike Nankovitch for the past three years at Mercedes-Benz of Tampa and he has always been very responsive, courteous and respectful. He has always done everything he can to make the service experience seamless and as stress free as possible. I noticed that Mercedes-Benz of...
Response from the owner Replied: Curtis, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Mike is responsive and respectful. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- February 15, 2019
Joseph Helenek was great and I appreciate his service. He always take good care of me.
Response from the owner Replied: Sydric, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Joseph was great. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 15, 2019
First Class customer service experience! It does not matter what I come into your dealership for I always get a VIP experience! With people like Mike Nankovitch working and representing your business its no wonder I will always come here! 5Stars every time! Keep up the outstanding performance!
Response from the owner Replied: Richard, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Mike provides outstanding service. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 15, 2019
Darrell Williams was amazing at assisting me with my service. There was a little uncertainty with what service and price I needed to get but Darrell got me the information I needed all while providing laughs. He is the best at what he does. Thanks for your help Darrell!!
Response from the owner Replied: Minnie, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Darrell was amazing and got you the information you needed. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 15, 2019
David Z , is excellent. Professional and cortious.
Response from the owner Replied: Leopoldo, Thank you for visiting us at Mercedes-Benz of Tampa. We are happy that David is excellent. If there is ever anything you need in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 15, 2019
Darrell Williams is attentive and when I need service he is the first person I look for in the service department.
Response from the owner Replied: Olivia, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Darrell is attentive. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 15, 2019
Bob Net is great. Every time we drop our car off for service or repair we are treated with first class service from Bob. He is a great asset to your company and has always made our experiences very smooth with his better than expected customer service!
Response from the owner Replied: Butch, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Bob is great. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 15, 2019
We love our MERCEDES BENZ and the MBOT Service Department is top notch!!! I can honestly say we don't dread having to get our car repaired because our SA Darrell Williams helps to make to the process quick and easy from start to finish. Darrell is always professional and provides us with exceptional...
Response from the owner Replied: Melissa, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am happy to hear that Darrell makes the process quick and easy. We look forward to working with you again. Alex Glickman, General Manager
Cars.com Review
- February 15, 2019
Ellen Tackett is who you want for service. Ask for Mark if you would to purchase. All around best service in the area. The knowledge and customer service between the two of them cant be beat.
Rikki Niblett Replied: Tara, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Ellen and Mark are knowledgeable. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 15, 2019
Dave Zupkosky (aka Dave. Z) provided outstanding support during my last visit to MB Tampa.
Response from the owner Replied: Dottie, Thank you for taking the time to review Mercedes-Benz of Tampa. We take pride in exceeding our customers' expectations so I am thrilled to hear that Rick provided outstanding support. We value your business and look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 15, 2019
Ive enjoyed my experience as a Mercedes owner from the very beginning. Customer Service has been excellent, and Rick Acosta has been particularly helpful on my visits to the Service Dept. I look forward to my next purchase!
Response from the owner Replied: Shari, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Rick is helpful. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 15, 2019
Mercedes Benz of Tampa has the best service center in West-Central Florida. If you need to talk to a knowledgeable service adviser, Mick Nankovitch is my go-to man!
Response from the owner Replied: Harsh, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Mike is your go-to man. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 15, 2019
Ive been a customer of MB TAMPA since I purchased my vehicle. Initially, I never missed a service. After two years of service I didnt realize what I was getting. After having to change service advisors to Darrell Williams, I was shocked. My service experience went from a 10 to 100. Hes very...
Response from the owner Replied: Arthur, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Darrell is personable and detailed. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- February 15, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 15, 2019
My husband and I were thrilled. We used to take our vehicle across to Clearwater. We called the service department late thinking we would be put off till the next day. Instead we were told to come in, Bob met us at the door, my husband signed and we were on our way. As Bob Murath pointed out even a...
Response from the owner Replied: Grace, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Bob provided a pleasant experience. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 15, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 15, 2019
Bought two cars here and have had them serviced here for year. Our sale manager, Mike Nankovitch, has always been honest, courteous, and accommodating.
Response from the owner Replied: Jared, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Mike is honest and accommodating. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 15, 2019
Jaleel Khan went above and beyond the normal expectations of customer service when we had business in the service department.
Response from the owner Replied: Robert, Thank you for taking the time to leave us feedback. We strive to provide excellent service to our customers at Mercedes-Benz of Tampa, therefore I am pleased to hear that Jaleel went above and beyond. Please let us know how we may assist you going forward. Alex Glickman, General Manager
Google Review
- February 15, 2019
Jaleel Khan alwasy takes the best care of me. He goes above and beyond!
Response from the owner Replied: Gloria, Thank you for taking the time to share your experience with me and the rest of our team here at Mercedes-Benz of Tampa. Providing outstanding service to all of our customers is our top priority so I am thrilled to hear Jaleel takes the best care of you. Please don't hesitate to reach out if you have any questions or need anything else. Alex Glickman, General Manager
Google Review
- February 15, 2019
Bob took very good care of us during the visit and made sure everything was done correctly
Response from the owner Replied: Mercy, Thank you for your high praise of Mercedes-Benz of Tampa. I am happy to hear that Bob took good care of you. Please let us know how we may assist you in the future. Alex Glickman, General Manager
Google Review
- February 15, 2019
Jaleel Kahn is my service advisor. He always provides excellent customer service in a very professional manner as well as being friendly and very informative on all aspects of service needed on my vehicle. I highly recommend Jaleel for any of your service needs!
Response from the owner Replied: Ashley, Thank you for taking the time to review Mercedes-Benz of Tampa. We take pride in exceeding our customers' expectations so I am thrilled to hear that Jaleel provides excellent customer service. We value your business and look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 15, 2019
This is my first time owning a Mercedes Benz and the times that I had to take my car in for Service Dave Z has always taken care of me. His constant follow up and going the extra mile made me see that he is very knowledgeable in his area. In addition to not making me feel as one more person at a...
Response from the owner Replied: Joanne, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am pleased that Dan always takes care of you. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 15, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 15, 2019
Michael Nankovitch is a true professional.
Response from the owner Replied: John, Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that Michael is a true professional. We appreciate your customer loyalty and we look forward to serving you again in the future. Alex Glickman, General Manager
Google Review
- February 15, 2019
I have been a customer of MB of Tampa for many years including since I moved to Boca Grande some time ago. My most recent customer agent, Stephen King has been excellent. I bring both my MBs up from BG for service. Considering some of the logistical issues, Stephen has always worked out the...
Response from the owner Replied: Ed, Thank you for the 5 star review of Mercedes-Benz of Tampa. Our goal is to provide excellent customer service and I am pleased that Stephen is excellent. Thank you for your business and we look forward to serving you again. Alex Glickman, General Manager
Google Review
- February 15, 2019
Five star for Jaleel Khan,is very professional and awesome customers service.And always very friendly to his customers.
Response from the owner Replied: Kim, Thank you for your positive review of Mercedes-Benz of Tampa. We appreciate your business and I am glad that Jaleel is professional. Please do not hesitate to contact us if we can be of any further automotive assistance. Alex Glickman, General Manager
Google Review
- February 15, 2019
Rick is an awesome MB rep, because of his professionalism and service, I will be sticking around and continue to purchase MB vehicles! He is always receptive and helpful! I always ask for him when bringing in my car for any service. He always goes the extra mile!
Response from the owner Replied: Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that Rick is awesome. We look forward to seeing you again for service. Alex Glickman, General Manager
Google Review
- February 15, 2019
Darrell Williams is the absolute best! I've been his client since I first moved to Tampa, for five years ago. He goes above and far beyond expectations! Darrell has been great to me... providing his personal number and assisting with car issues even when he is not at work! I cannot say it enough, he...
Response from the owner Replied: Diandra, We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Darrell is the best. Thank you for your business! Alex Glickman, General Manager
Google Review
- February 15, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 15, 2019
Jaleel Khan
Response from the owner Replied: Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Jaleel provides a 5 star experience. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 15, 2019
Darrell Williams is very friendly, professional and knowledgeable.
Response from the owner Replied: Lynn, Thank you for the excellent review of Mercedes-Benz of Tampa. I am happy to hear that Darrell is friendly. We look forward to seeing you again for service. Alex Glickman, General Manager
Google Review
- February 15, 2019
Rick Acosta is always so very helpful
Response from the owner Replied: Celia, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am pleased that Rick is helpful. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 15, 2019
Bob Murath really cares about his customers and provides great customer care.
Response from the owner Replied: Thank you for taking the time to leave us feedback. We strive to provide excellent service to our customers at Mercedes-Benz of Tampa, therefore I am pleased to hear that Bob cares about his customers. Please let us know how we may assist you going forward. Alex Glickman, General Manager
Google Review
- February 15, 2019
I appreciate the kind, respectful attentive service I receive from Joey Helenek as standard each time I visit Mercedes-Benz of Tampa.
Response from the owner Replied: Thank you for your high praise of Mercedes-Benz of Tampa. I am happy to hear that Joey is respectful. Please let us know how we may assist you in the future.Alex Glickman, General Manager
Google Review
- February 15, 2019
Mercedes-Benz of Tampa Bay runs a professional dealership from sales to servicing your vehicle. Jaleel, Service Manager, takes excellent care of you the moment you arrive making you feel comfortable and welcomed. He always has a pleasant smile and is willing to go above an beyond to addressing any...
Response from the owner Replied: Nadine, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Jaleel takes excellent care of you. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 15, 2019
I've been a Mercedes Benz of Tampa customer for over 5 years and I've leased two vehicles. The sales team and service team is outstanding. My service representative, Dave Zupkosky, is fantastic. Whenever my vehicle needs service, all I need to do is email, call, or text Dave Z. and I know it will be...
Response from the owner Replied: Chris, Thank you for taking the time to share your experience with me and the rest of our team here at Mercedes-Benz of Tampa. Providing outstanding service to all of our customers is our top priority so I am thrilled to hear Dave is fantastic. Please don't hesitate to reach out if you have any questions or need anything else. Alex Glickman, General Manager
Google Review
- February 15, 2019
Ellen Tackett is THE BOMB!!
Response from the owner Replied: Barbara, Thank you for taking the time to review Mercedes-Benz of Tampa. We take pride in exceeding our customers' expectations so I am thrilled to hear that Ellen is the BOMB. We value your business and look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 15, 2019
Customer service has been great. Rick Acosta in servicing was very accommodating to my schedule which was very important to me.
Response from the owner Replied: Niina, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Rick is accommodating. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 15, 2019
Numerous issues with service, and they have their advisors emailing customers begging to post 5 star reviews on here to increase their ratings. Just take note that all of the fake 5-star reviews have been posted within a few days of one another. On top of it all, they forgot to use bcc so 200+ other...
Response from the owner Replied: Austin, Thank you for sharing your feedback. We apologize for any inconvenience you experienced with our request. If you would like to speak with me further about this, please feel free to contact me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- February 15, 2019
I always have the best experience at Mercedes of Tampa Bay. The service there is professional and efficient. When sending in my GLE 350 for service, Rick Acosta always takes care of me. He is the reason I keep my business with Mercedes.
Response from the owner Replied: Chris, Thank you for your high praise of Mercedes-Benz of Tampa. I am happy to hear that Rick always takes care of you. Please let us know how we may assist you in the future. Alex Glickman, General Manager
Yelp Review
- February 15, 2019
Numerous issues with service, and they have their advisors emailing customers begging to post 5 star reviews on here to increase their ratings. Just take note that all of the fake 5-star reviews have been posted within a few days of one another. On top of it all, they forgot to use bcc so 200+ other...
General M. Replied: Austin, Thank you for sharing your feedback. We apologize for any inconvenience you experienced with our request. If you would like to speak with me further about this, please feel free to contact me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- February 15, 2019
This Is for Dan Willing. He's the best
Response from the owner Replied: Marlene, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Dan is the best. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 15, 2019
Wanted to comment on service advisor Jaleel Kahn. He is always professional and courteous when we need our cars serviced. He is the main reason we bring our cars to MB of Tampa. Thank you Jaleel ....you always go above and beyond the expectations!
Response from the owner Replied: Rick, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am happy to hear that Jaleel is professional. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 15, 2019
My service tech is Joey Helenek! I am really happy to have one service person to call upon. Joey is always upbeat and pleasant. He answers all of my questions and never makes me feel like I have neglected my car maintenance or anything. He even takes my calls when I know it is his day off...I...
Response from the owner Replied: Christine, Thank you for taking the time to leave us feedback. We strive to provide excellent service to our customers at Mercedes-Benz of Tampa, therefore I am pleased to hear that Joey answers all of your questions. Please let us know how we may assist you going forward. Alex Glickman, General Manager
Google Review
- February 15, 2019
Everything went well and my tires were checked in a timely manner. Steven King is exceptionally courteous and helpful, he is always ready to provide helpful information and willing to answer all the questions we have.Thank you for the great service
Response from the owner Replied: Christine, We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Stephen is exceptional courteous. Thank you for your business! Alex Glickman, General Manager
Cars.com Review
- February 15, 2019
Darrell Williams and Rick Acosta are phenomenal they always provide exemplary service the perfect tag team. Theyre always in the best interest of the customer in regards to repair and finances as well as when part of the car should be serviced accordingly. Always make me feel Im at home and never...
Rikki Niblett Replied: Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am pleased that Darrell and Rick are phenomenal. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 15, 2019
Great Exp...:)
Response from the owner Replied: Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that you had a great experience with us. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 15, 2019
Jaleel Khan is amazing in service. He really makes owning a Mercedes Benz a pleasure!! Aaron Bartlett in sales made purchasing one a breeze!!!Thanks MBOT.
Response from the owner Replied: Payne, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Jaleel is amazing and Aaron made the purchase process a breeze. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 15, 2019
Jesus Valiente has been my service advisor for a little over a year. Fortunately, I've only needed his services a couple of times, but every encounter with Jesus has been fantastic. He goes above and beyond to ensure the job is done right and to accommodate my need for a loaner vehicle. He is a...
Response from the owner Replied: Michael, Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that Jesus is fantastic. Thank you for your continued support and loyalty. We look forward to seeing you again for service. Alex Glickman, General Manager
Google Review
- February 15, 2019
We would recommend MB of Tampa to everyone! We have been customers for years and wouldnt go anywhere else. Service is even a great experience when you have amazing people that are there like Jaleel Khan!! Thank you for everything you do!
Response from the owner Replied: Justin, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Jaleel provides great service. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- February 15, 2019
The service at Mercedes Benz of Tampa is beyond compare. They treat each individual as if you are their most important customer. If you are choosing a service rep, I highly recommend Mike Nankovitch. He is the best among the best.
Response from the owner Replied: James, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Mike is the best among the best. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 15, 2019
I have been a customer of Mercedes Benz Tampa for 4 years and have only had one Service Advisor and his name is Darrell Williams. He is the reason I continue to use the services at this dealership. Darrell provides prompt service and is easy to reach no matter how small or large your service...
Response from the owner Replied: Denise, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Darrell provides prompt service. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 15, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 15, 2019
Raphael Brites Da Silva is a great advisor. He make sure he stays on top of all of your needs and notifies you immediately once everything is taken care of. I had an issue with my Bluetooth player and Raphael stood outside with his Technician the entire time to make sure everything was explained and...
Response from the owner Replied: Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am happy to hear that Raphael is a great advisor. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 15, 2019
I have visited Mercedes Benz of tampa 5 times. I am always impressed with the service department. My amazing service rep. Jaleel Khan greats you with his amazing smile that sets the tone of your visit. Jaleel has always completed the service to my high expectations. He is truly a star at this...
Response from the owner Replied: Thank you for visiting us at Mercedes-Benz of Tampa. We are happy that Jaleel completes service to your high expectations. If there is ever anything you need in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 15, 2019
Jaleel Khan has always been very professional and knows his stuff. I am always welcomed with a positive attitude and feel comfortable with his ability to get the job done correctly with any problems I may have with my Benz.
Response from the owner Replied: Joe, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Jaleel is professional. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 15, 2019
Joseph Helenek has been my Service Account Manager for over 3 years now. He is superb. Timely in all his deliveries, keen attention to detail, very responsive and flexible when I have to deviate from a schedule, and most importantly, personalized service that exceeds all expectations. He was the...
Response from the owner Replied: Eduardo, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Joseph is superb. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- February 15, 2019
I have been a customer of Mercedes Benz of Tampa Bay since 2016. My service rep Joey Helenek provides the best customer care and service for all of my Mercedes. He is dedicated and focused on providing the best care for my vehicles. I am very glad to have him as my service rep since 2016. Mercedes...
Response from the owner Replied: Matt, Thank you for the 5 star review of Mercedes-Benz of Tampa. Our goal is to provide excellent customer service and I am pleased that Joey provides the best customer care. Thank you for your business and we look forward to serving you again. Alex Glickman, General Manager
Google Review
- February 15, 2019
Jesus is wonderful. He's very responsive when I call or text and is very accomodating whenever I have an issue. If I need to be somewhere he makes sure I have a vehicle available. Jesus does a great job and it's helpful that he knows the vehicle very well. I have no complaints. Jesus is great! ...
Response from the owner Replied: Michelle, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Jesus is responsive. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 15, 2019
I always receive excellent service!
Response from the owner Replied: Penny, Thank you for taking the time to leave us feedback. We strive to provide excellent service to our customers at Mercedes-Benz of Tampa, therefore I am pleased to hear that our team provides excellent service. Please let us know how we may assist you going forward.Alex Glickman, General Manager
Google Review
- February 15, 2019
Great customer service from Jesus Valiente
Response from the owner Replied: Heather, Thank you for taking the time to share your experience with me and the rest of our team here at Mercedes-Benz of Tampa. Providing outstanding service to all of our customers is our top priority so I am thrilled to hear Jesus provided great customer service. Please don't hesitate to reach out if you have any questions or need anything else. Alex Glickman, General Manager
Google Review
- February 15, 2019
Thank Raphael Da Silva for handling my service needs. The wheel alignment service that was done to my Mercedes 300d was on point it handles great.
Response from the owner Replied: Rolaan, Thank you for taking the time to review Mercedes-Benz of Tampa. We take pride in exceeding our customers' expectations so I am thrilled to hear that Raphael handled your service needs. We value your business and look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 15, 2019
Richard Acosta was great. He took care of everything promptly and efficiently.
Response from the owner Replied: Roberta, Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that Richard was great. Thank you for your continued support and loyalty. We look forward to seeing you again for service. Alex Glickman, General Manager
Google Review
- February 15, 2019
Michael Nankovitch is a 5 star rated service member taking care of us for more than 5 years. He is the best!!
Response from the owner Replied: Catherine, Thank you for your high praise of Mercedes-Benz of Tampa. I am happy to hear that Michael is the best. Please let us know how we may assist you in the future. Alex Glickman, General Manager
Google Review
- February 15, 2019
From the moment we walked in the door all the staff made us feel welcome. Juan Arango definitely hit the ball out of the park with his excellent customer service. Definitely will be contacting Juan A for another purchase.
Response from the owner Replied: Maria, Thank you for the 5 star review of Mercedes-Benz of Tampa. Our goal is to provide excellent customer service and I am pleased that Juan hit the ball out of the park. Thank you for your business and we look forward to serving you again. Alex Glickman, General Manager
Google Review
- February 15, 2019
Juli Martin was outstanding. Her personal follow up and her genuine concern for my situation were greatly appreciated. She provides service with a smile!
Response from the owner Replied: Diane, Thank you for visiting us at Mercedes-Benz of Tampa. We are happy that Juli was outstanding. If there is ever anything you need in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 15, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 15, 2019
I have only been to service 2 or 3 times, but Dave Z got me in and out and fixed my problems.
Response from the owner Replied: James, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am pleased that Dave got you in and out. We look forward to working with you again.Alex Glickman, General Manager
Google Review
- February 15, 2019
The customer service Jaleel and the entire staff provides every time I go is second to none. No matter what!!! Iv been a long time customer and always excellent service.
Response from the owner Replied: Mohammed, Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that Jaleel and our team provide service that is second to none. We appreciate your customer loyalty and we look forward to serving you again in the future. Alex Glickman, General Manager
Google Review
- February 15, 2019
Service personal is amazing and knowledgeable thanks to Mike Nankovich. Always makes it easier to get work done on time, courteous and helpful.
Response from the owner Replied: Lee, Thank you for your positive review of Mercedes-Benz of Tampa. We appreciate your business and I am glad that Mike is amazing. Please do not hesitate to contact us if we can be of any further automotive assistance. Alex Glickman, General Manager
Google Review
- February 15, 2019
The staff at Mercedes Benz Of Tampa is courteous and I find Darrell Williams to be knowledgeable,and supportive. Hegoes the extra mile and explain every thing clearly.It is a pleasure dealing with him.
Response from the owner Replied: Olga, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Darrell is supportive. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- February 15, 2019
I have been a customer of Mercedes Benz of Tampa for several years, and Jaleel Khan has been my service advisor from the start. He has always taken the time to ensure that the level of service is exceptional from routine service and repairs to accessories/upgrades for each of my vehicle's. Jaleel...
Response from the owner Replied: Brett, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Jaleel always takes care to provide an exceptional level of service. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 14, 2019
If you're going to use the Service Department at Mercedes Benz of Tampa ask for Dave Z or be prepared to be disappointed.
Response from the owner Replied: Lawrence, Thank you for visiting us at Mercedes-Benz of Tampa. We are happy that Dave provides a 5 star experience. If there is ever anything you need in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 14, 2019
Jaleel Khan - has always been a great adviser to me at MB of Tampa. He takes the time to explain the car issues & tries to accommodate me as best as possible. I continue to drive 1 hour & 30 mins to this location because of the excellent customer service by Jaleel Khan. He is a asset to MB of Tampa....
Response from the owner Replied: Anna, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am happy to hear that Jaleel is a great advisor. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
Darrell Williams my service adviser is very special at Mercedes-Benz of Tampa
Response from the owner Replied: Tyrone, Thank you for taking the time to leave us feedback. We strive to provide excellent service to our customers at Mercedes-Benz of Tampa, therefore I am pleased to hear that Darrell is very special. Please let us know how we may assist you going forward. Alex Glickman, General Manager
Google Review
- February 14, 2019
Bob Murath is a super service advisor. Nice man as well.
Response from the owner Replied: Robert, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Bob is super. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
Jaleel Kahn provides excellent customer service!
Response from the owner Replied: Elizabeth, Thank you for taking the time to share your experience with me and the rest of our team here at Mercedes-Benz of Tampa. Providing outstanding service to all of our customers is our top priority so I am thrilled to hear Jaleel provides excellent customer service. Please don't hesitate to reach out if you have any questions or need anything else. Alex Glickman, General Manager
Google Review
- February 14, 2019
Mike Nankovitch has been our Mercedes service executive for many years. He's a first class professional and consistently delivers world class service. We're on our third consecutive lease because Mike treats us like family.
Response from the owner Replied: Thank you for your high praise of Mercedes-Benz of Tampa. I am happy to hear that Mike is a first class professional. Please let us know how we may assist you in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
Bob Net ! He is simply the best !
Response from the owner Replied: We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Bob is the best. Thank you for your business! Alex Glickman, General Manager
Google Review
- February 14, 2019
Joey Helenek was my service person when I brought in my SL500. He was friendly and pleasant to work with. Kept me informed of everything they were doing with my car. Did not push services I wanted to wait to do later. Thanks Joey
Response from the owner Replied: Karen, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am pleased that Joey is pleasant to work with. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
My wife and I really appreciate the excellent service we have received from Mercedes Benz of Tampa. We have been dealing recently with Bob Murath who is always welcoming and attentive to all our requests.
Response from the owner Replied: George, Thank you for the 5 star review of Mercedes-Benz of Tampa. Our goal is to provide excellent customer service and I am pleased that Bob is always welcoming. Thank you for your business and we look forward to serving you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
We have bought many cars from Mercedes-Benz of Tampa and have been so happy with our service all because of Rick Acosta! He is so attentive, professional and welcoming and extremely efficient! Well done Rick!
Response from the owner Replied: June, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Rick is attentive. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 14, 2019
I would like to share that our advisor Jaleel Khan has provided us with outstanding service. He represent the finest values of Mercedes Benz and he is asset to the company. He is the reason we keep coming back to MB for our vehicle purchases. MB is lucky to have him
Response from the owner Replied: Thank you for taking the time to review Mercedes-Benz of Tampa. We take pride in exceeding our customers' expectations so I am thrilled to hear that Jaleel provides outstanding service. We value your business and look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
The service I receive at Mercedes Benz of Tampa is always excellent. Dan Willing has been the service adviser for my family for many years and he is always a pleasure to work with. He is very knowledgeable about my Mercedes vehicle and takes his time explaining and answering questions I may...
Response from the owner Replied: Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that Dan is a pleasure to work with. Thank you for your continued support and loyalty. We look forward to seeing you again for service. Alex Glickman, General Manager
Google Review
- February 14, 2019
My service representative Darrell Williams is great at recognizing my needs when I bring in my vehicle for service. Hes always very professional, friendly, and makes sure all my needs are taken care of. Hes extremely thorough and goes over the complete checklist to make sure everything is completed...
Response from the owner Replied: Tammy, Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that Darrell is great at recognizing your needs. We appreciate your customer loyalty and we look forward to serving you again in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
I always feel valued at Mercedes Benz of Tampa. In particular, whenever I visit the Service Department, Darrell Williams is always there ready to help. He always gives my wife and me his full attention and never tries to pressure us with unnecessary recommendations. Over the years, we feel we've...
Response from the owner Replied: Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Darrell always gives you and your wife his full attention. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
Excellent customer service. Everyone was welcoming. Scheduling was easy. My Service Coordinator Jaleel Khan was excellent. He kept me apprised of the vehicle repair status and kept to his word that he would get my car back to me before 1pm as I had an appointment to attend. The service was completed...
Response from the owner Replied: Lance, Thank you for the 5 star review of Mercedes-Benz of Tampa.. Our goal is to provide excellent customer service and I am pleased that Jaleel was excellent. Thank you for your business and we look forward to serving you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
Bob Net at Mercedes Benz of Tampa does an A+ job for us. He is the reason we use Mercedes Benz of Tampa.
Response from the owner Replied: Todd, Thank you for your positive review of Mercedes-Benz of Tampa. We appreciate your business and I am glad that Bob does an A+ job. Please do not hesitate to contact us if we can be of any further automotive assistance. Alex Glickman, General Manager
Google Review
- February 14, 2019
Joey is a great adviser. One of the best! He's always responsive and helps me the moment I drive in. He always remembers my name, answers all my questions and provides a courtesy vehicle when needed. Top Notch! Would recommend him to anyone looking for car at Mercedes of Tampa Bay.
Response from the owner Replied: Sarah, We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Joey is one of the best. Thank you for your business! Alex Glickman, General Manager
Google Review
- February 14, 2019
Thanks Robert 'Bob' Net of MB Tampa for sending out a spam email listing 287 personal email accounts of your clients emails in the 'To' section, exposing everyone's email address to spam and malware emails from any infected PC those emails went to, and asking everyone for 5 star reviews. Learn how...
Response from the owner Replied: Thank you for sharing your feedback. We apologize for any inconvenience you experienced with our request. I would like to speak with you, if you would please contact me about this issue. Alex Glickman, General Manager, 813-580-5251
Google Review
- February 14, 2019
Mercedes-Benz Of Tampa Bay is an outstanding dealership. It starts at the top with the leadership of the General Manager Alexander Glickman. You can tell the entire staff really enjoys to work on Mr. Glickman's team and it shows, as his staff provides service that is second to none! I had such an...
Response from the owner Replied: Robert, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that our team provides service that is second to none. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 14, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 14, 2019
Jaleel Khan is the best. Wonderful service and advice. He has been our family service advisor for years and always takes great care of us and our cars.
Response from the owner Replied: Hillary, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Jaleel is the best. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
I did not have an appointment, so my wait for service was longer than I expected. My advisor Darrell Williams was very apologetic and he provided awesome service. Thanks alot Darrell
Response from the owner Replied: Latosha, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Darrell provided awesome service. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
Juli treated me like gold and made me feel so comfortable the entire time was car was being serviced. I was kept up to date and she was so pleasant. Exceptional service - thank you!!
Response from the owner Replied: Angel, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Juli treated you like gold. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
The problem I faced was very complex. It was my sound system on two separate occasions . On both , Darrell Williams and John Silvers worked diligently and professionally to get this matter resolved . The second meant working with MBUSA to conclude. Their efforts and results were very much appreciated .
Response from the owner Replied: We appreciate your positive feedback.
Google Review
- February 14, 2019
Bob Net is my service manager and always takes care of all my needs!!! I have owned three Mercedes from this dealership
Response from the owner Replied: Aida, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Bob always takes care of your needs. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- February 14, 2019
I been going to Mrbz on Hillsborough since i first purchase my vehicle thats been about 10 yrs now. I only go because Darrell William is best service rep ever, we always make sure that all my concerns about having repairs done on my vehicle are taking care of and finished in a timely manner and...
Response from the owner Replied: Armanda, Thank you for the 5 star review of Mercedes-Benz of Tampa. Our goal is to provide excellent customer service and I am pleased that Darrell is the best. Thank you for your business and we look forward to serving you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 14, 2019
Response from the owner Replied: Thank you for review. Please call me at your convenience so that I can learn more about your experience and what lead to your 1 star review. I appreciate your feedback and look forward to speaking with you. Alex Glickman, General Manager, 813-580-5251
Google Review
- February 14, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 14, 2019
First visit and I'm sold. Happy I'm with Juli and working with Mercedes-Benz of Tampa when I need service on my wonderful Benz!
Response from the owner Replied: Mary Ellen, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that you were happy with the service Juli provided. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 14, 2019
Great attention to customer and collaboration of any issues. No opportunity for improvement as I revived stellar service. Thank you Michael Nankovitch
Response from the owner Replied: Fernand, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am pleased that Michael provides great attention. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
Jaleel is the best! Always giving me the best service experience ever. Thank you for taking such good care of me.
Response from the owner Replied: Regina, Thank you for your high praise of Mercedes-Benz of Tampa. I am happy to hear that Jaleel is the best. Please let us know how we may assist you in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
Dave Zupkosky(Dave Z) Always a pleasure to do business with him.
Response from the owner Replied: Patricia, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Dave is a pleasure to do business with. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 14, 2019
I have been going to the Mercedes dealership for years and Dustin R and Dave Z are two of the best in the service department.
Response from the owner Replied: Jesse, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Dustin and Dave are the best. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
Dan Willing is exceptional, he has been my advisor for over 15 years and he goes beyond in courtesy.
Response from the owner Replied: Rosemary, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Dan is exceptional. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 14, 2019
Jaleel Khan was fantastic. He took care of all my upgrades on my C63S AMG. I am 100 percent satisfied.
Response from the owner Replied: Gerry, Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that Jaleel was fantastic. We look forward to seeing you again for service. Alex Glickman, General Manager
Google Review
- February 14, 2019
I have had Jaleel Khan service 2 of my Mercedes and 1 I had for 10 years. Jaleel is top rate in customer service and he handles all my needs with poise and confidence passing on a feeling all will be done perfectly. So for over 12 years I have never been disappointed in his work or recommendations.
Response from the owner Replied: Audrey, Thank you for your positive review of Mercedes-Benz of Tampa. We appreciate your business and I am glad that Jaleel is top rate. Please do not hesitate to contact us if we can be of any further automotive assistance. Alex Glickman, General Manager
Google Review
- February 14, 2019
Great experience with recent service by Jesus Valiente. He was very professional and promptly responded to all inquiries with attentive documentation for all the maintenance. He ordered the necessary parts with quick follow-up. Definitely, recommend Mercedes of Tampa and Jesus Valiente to all.
Response from the owner Replied: Thank you for taking the time to review Mercedes-Benz of Tampa. We take pride in exceeding our customers' expectations so I am thrilled to hear that Jesus was prompt. We value your business and look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
Bob Murath does a great job texting and providing timely updates on car service and status. He makes life easier with one less thing to deal with and know you're being looked out for and in the know. Also, honest, knowledgeable, and thorough with every interaction.
Response from the owner Replied: Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am happy to hear that Bob does a great job with timely updates. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
All my service experience with Dan Willing at Mercedes of Tampa has always been exceptional. Dan is very knowledgeable and easy to deal with. I believe he is an asset to the company!
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 14, 2019
Bob Murath has taken great care of us. easy to work with, prompt, cars always properly fixed the first time. Definitely a first rate professional.
Response from the owner Replied: We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Bob takes great care of you. Thank you for your business! Alex Glickman, General Manager
Google Review
- February 14, 2019
I always have a great experience dealing with Jaleel & Mike - They always makes sure I have a clear understanding of any charges I may have from a particular service. And even when I am not having my car serviced they are always great with making sure I have a great experience with the dealerships...
Response from the owner Replied: Rodrick, Thank you for the 5 star review of Mercedes-Benz of Tampa. Our goal is to provide excellent customer service and I am pleased that Jaleel and Mike make sure you have a clear understanding of your service. Thank you for your business and we look forward to serving you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
I have been getting ton's of e-mail asking for a 5 star review. I had an issue with my last service and left a message with the Leslie Gabs but she have ignored my request. I have been very happy with my vehicle, but they talk about their great service, most of the time it is good, but sometimes...
Response from the owner Replied: Thank you for sharing your feedback. I apologize that you felt our request was in poor taste and for the lack of communication you experienced during your visit with us. If you would like to speak with me further, please reach out at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- February 14, 2019
Juli Martin is a fairly new advisor, however, she always provides 5 star service. She is very knowledgeable and explains everything in detail. She is courteous and efficient. The service provided at MB in TB is the best service I have every received at a service department. Recently, a former...
Response from the owner Replied: Lee, Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that Juli explains everything in detail. We appreciate your customer loyalty and we look forward to serving you again in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 14, 2019
Darrell Williams - very professional
Response from the owner Replied: Doug, Thank you for visiting us at Mercedes-Benz of Tampa. We are happy that Darrell is professional. If there is ever anything you need in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 14, 2019
Dan Willing is the best!
Response from the owner Replied: George, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Dan is the best. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
I don't mind taking my car into the Service department as the managers (Richard Acosta) are very friendly and Knowledgeable. They treat you like Family.
Response from the owner Replied: Michael, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am happy to hear that Richard is friendly. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
My service rep Jaleel Khan is awesome! He always gives me great guidance regarding the maintenance of my vehicle.
Response from the owner Replied: Thanks!
Google Review
- February 14, 2019
We have always had great support and service from Stephen King at Mercedes Benz of TampaSo glad we are able to work with himDefinitely the best client customer service I have ever had in the auto industry
Response from the owner Replied: Steven, Thank you for taking the time to leave us feedback. We strive to provide excellent service to our customers at Mercedes-Benz of Tampa, therefore I am pleased to hear that Stephen provides great support. Please let us know how we may assist you going forward. Alex Glickman, General Manager
Google Review
- February 14, 2019
Darrell Williams makes the process of having your vehicle serviced so easy and is always helpful in answering any questions or guiding you through the needs of your vehicle!
Response from the owner Replied: Kimberly, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Darrell makes service easy. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
I have purchased all of my Mercedes vehicles over more than 25 years at this dealership mostly because of the incredible service provided by Dan Willing. He is amazing.
Response from the owner Replied: Gail, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Dan is amazing. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- February 14, 2019
Dave Z in service is GREAT. Appreciate all he does for us. 5 star rating
Response from the owner Replied: Vivian, Thank you for taking the time to share your experience with me and the rest of our team here at Mercedes-Benz of Tampa. Providing outstanding service to all of our customers is our top priority so I am thrilled to hear Dave is GREAT. Please don't hesitate to reach out if you have any questions or need anything else. Alex Glickman, General Manager
Google Review
- February 14, 2019
Darrell Williams has always done a fantastic job for me in the past. I would recommend him. Thanks
Response from the owner Replied: Kyle, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Darrell does a fantastic job. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 14, 2019
The folks at MBoT are all terrific in my experience, but Jaleel Khan stands out as the best of the best. Knowledgeable. Results-oriented. Professional. Customer-centric. My Mercedes-Benz (Genevieve) likes him, too!
Response from the owner Replied: Lori, Thank you for visiting us at Mercedes-Benz of Tampa. We are happy that Jaleel stands out as the best of the best. If there is ever anything you need in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 14, 2019
Our serviced writer, Juliann Martin was wonderful! She helped us decide which service was immediate and which could wait a little while. This was very helpful and her knowledge of the car and its needs were greatly appreciated! Thank you!
Response from the owner Replied: Penny, Thank you for visiting us at Mercedes-Benz of Tampa. We are happy that Juliann was wonderful. If there is ever anything you need in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 14, 2019
I had my car serviced at your facility and I was lucky to have Joey Helenek as a service advisor. He was very courteous, patient, knowledgeable and honest. Thank you very much Joey for your outstanding service.
Response from the owner Replied: Emily, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am happy to hear that Joey was patient. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
WAYNE WILSONjust nowYes. I want everyone to know that Darrell Williams is at the top of my list for customer care. He has been my maintenance consultant for several years and I guarantee you there is no finer or more respected guy anywhere. He is the single most important person causing me to...
Response from the owner Replied: Wyne, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Darrell is respected by you. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- February 14, 2019
Outstanding service department with great staff. Darrell Williams is one great service manager. He goes beyond the call of duty to insure you get the best service possible. Because of Darrell, I will continue to have my auto serviced at Mercedes Benz of Tampa.
Response from the owner Replied: Wyman, Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that Darrell is great. We appreciate your customer loyalty and we look forward to serving you again in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 14, 2019
I have 2 Mercedes and Ellen my stellar service rep treats them both like they are my children and she is the God Mother. I highly recommend MB of Tampa, but even more ELLEN- she is gold!!!!
Response from the owner Replied: Karen, Thank you for taking the time to share your experience with me and the rest of our team here at Mercedes-Benz of Tampa. Providing outstanding service to all of our customers is our top priority so I am thrilled to hear Ellen is stellar. Please don't hesitate to reach out if you have any questions or need anything else. Alex Glickman, General Manager
Google Review
- February 14, 2019
Jaleel Khan Made my experience extraordinary. Thanks Jaleel for your professionalism and patience. Youre the best.
Response from the owner Replied: Rick, Thank you for visiting us at Mercedes-Benz of Tampa. We are happy that Jaleel provides an extraordinary experience. If there is ever anything you need in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 14, 2019
Jaleel Khan is very professional and knowledgeable.Very good customer service. He made both of my visits a very pleasant experience.. I love the service I receive from him.. When I arrived I was greeted very warmly and the staff is very friendly and polite..My GLC 300 was taken care of promptly....
Response from the owner Replied: Janet, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Jaleel is professional. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- February 14, 2019
Rick Acosta at MBOT provided excellent service and went far beyond expectations People like him make this dealership greatTom KMark Gray is one of the finest car salesman I have ever metFair honest and very knowledgeable He is the reason I return to the dealer for my new cars
Response from the owner Replied: Tom, We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Rick provides excellent service. Thank you for your business! Alex Glickman, General Manager
Google Review
- February 14, 2019
I have had at least 6 S class in the last 15 years that I have taken to this dearler to service, I recent bought another and took it in because the car was not shifting properly. They kept the car for 5 days and when I pick up the car the car had a crack in the sunroof, I took the car in as the...
Response from the owner Replied: Racquel, Thank you for your feedback. We appreciate your loyalty and I apologize that your most recent experience with us was less than satisfactory. I would like speak with you further about this instance, if you would please contact me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- February 14, 2019
I have received excellent service from Jaleel Khan every time I come in to get my car serviced. Great costumer service and very professional.
Response from the owner Replied: Susan, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Jaleel provides excellent service. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 14, 2019
Just moved to the Tampa area. I have brought my vehicle in twice and both times had the pleasure to work with Ellen. She provides exceptional service and keeps you in the loop with your vehicle. Thank you for great service.
Response from the owner Replied: Wesley, Thank you for taking the time to leave us feedback. We strive to provide excellent service to our customers at Mercedes-Benz of Tampa, therefore I am pleased to hear that Ellen provides exceptional service. Please let us know how we may assist you going forward. Alex Glickman, General Manager
Google Review
- February 14, 2019
I have dealt with Dan Willing for over 15 years and several vehicles. He is thorough, honest and has lets get it done attitude that is in sync with the brand. He is as much an asset to Mercedes as he is to my relationship with Mercedes
Response from the owner Replied: Annette and Rick, Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that Dan is thorough. Thank you for your continued support and loyalty. We look forward to seeing you again for service. Alex Glickman, General Manager
Google Review
- February 14, 2019
Bob Net is a great asset to Mercedes benz of Tampa. He has a wealth of experience in customer service, very knowledgeable with maintenance of vehicles, cautious , and will give you the right advice. I highly recommend him to anybody who will like to avail him or herself of his services.
Response from the owner Replied: Tom, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Bob is knowledgeable. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
Joey Helenek from the service department was phenomenal. He kept me informed on what was happening with my car and provided accurate estimations on time. He was also forthright with all the prices for the services my car required. He provided options and an explanation of each that I was able to...
Response from the owner Replied: Kymberli, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am happy to hear Joey is phenomenal. We look forward to working with you again. Alex Glickman, General Manager
Cars.com Review
- February 14, 2019
Jaleel Kahn has been my adviser for over 10 years. He has always provided excellent advice and this was no exception during my most recent visit. I would highly recommend him and the service department to friends and family.
Rikki Niblett Replied: Thank you for the 5 star review of Mercedes-Benz of Tampa. Our goal is to provide excellent customer service and I am pleased that Jaleel provides excellent advice. Thank you for your business and we look forward to serving you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
I love Mercedes of Tampa Bay! Ellen takes amazing care of me and my car!!! Thank you ELLEN!!!
Response from the owner Replied: Holly, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Ellen takes amazing care of you. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 14, 2019
Although I did not purchase my Mercedes C230 and GLK from Mercedes Benz of Tampa, I have been taking them there for service for two years since moving from Texas. Michael Nankovitch has overseen my service needs on a number of occasions, because both vehicles are older and have high mileage. Mr....
Response from the owner Replied: David, Thank you for your high praise of Mercedes-Benz of Tampa. I am happy to hear that Michael goes above and beyond. Please let us know how we may assist you in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
Michael Nankovitch, has asisited me through many monumental, castastrophic mechanical hazards with my S550. He has truly earned my respect and trust in the advise he has provided me concerning my car repairs. During my last visit he even threw in a complimentary oil change to compensate for my...
Response from the owner Replied: Thank you for taking the time to leave us feedback. We strive to provide excellent service to our customers at Mercedes-Benz of Tampa, therefore I am pleased to hear that Michael has earned your respect. Please let us know how we may assist you going forward. Alex Glickman, General Manager
Google Review
- February 14, 2019
Bob Murath does and excellent job providing the best service in the industry. I want him for all three of my cars 2017 GLS550, 2018 GLE AMG 43, and coming in soon 2019 SLC AMG 43 can not wait.
Response from the owner Replied: Robert, Thank you for your positive review of Mercedes-Benz of Tampa. We appreciate your business and I am glad that Bob does an excellent job. Please do not hesitate to contact us if we can be of any further automotive assistance. Alex Glickman, General Manager
Google Review
- February 14, 2019
My Counselor at the dealer ship, Jaleel Khan, is extremely knowledgable and goes out of his way to make my experience better than expected.
Response from the owner Replied: Daniel, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Jaleel is knowledgeable. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
Jess Valiente provides the best service and knows what I want and need before I even ask for it,
Response from the owner Replied: Michelle, Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that Jesus provides the best service. Thank you for your continued support and loyalty. We look forward to seeing you again for service. Alex Glickman, General Manager
Google Review
- February 14, 2019
I couldn't be happier with Robert Net as my service adviser. Every time I have an appointment with Mercedes he is professional, friendly and honest. So the next time ask fro Robert Net!
Response from the owner Replied: Victoria, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Robert is professional. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 14, 2019
Dan Willing has been our service advisor for over 20 years and is probable the main reasons we have continued to buy MBenz vehicles - he is prompt, dependable and very knowledgeable about Mercedes and we have been lucky to have him for our service needs.
Response from the owner Replied: Thank you for taking the time to review Mercedes-Benz of Tampa. We take pride in exceeding our customers' expectations so I am thrilled to hear that Dan is dependable. We value your business and look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
Rick Acosta is very professional and knowledgable, He is always there for us. I can go anytime and he is always smiling and ready to help us!
Response from the owner Replied: Thanks!
Google Review
- February 14, 2019
Rick Acosta is my service writer at Mercedes-Benz in Tampa. He is always accommodating and makes sure I get the service I need. He is very knowledgeable and easy to work with.
Response from the owner Replied: Dianne, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Rick is accommodating. Thank you for your business and we look forward to working with you again in the future.Alex Glickman, General Manager
Google Review
- February 14, 2019
I love the efficiency of services, especially service coordinators like Jaleel Khan who keep open communication and provides regular service updates to the customer. Staff is always friendly and helpful.
Response from the owner Replied: Maria, Thank you for visiting us at Mercedes-Benz of Tampa. We are happy that Jaleel is efficient. If there is ever anything you need in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 14, 2019
Mercedes Benz of Tampa is my preferred place to service my vehicle. My service advisor Derrell Williams is truly amazing. Hey extremely friendly, courteous and always keep me informed of whats happening. Five is not enough stars for him.
Response from the owner Replied: Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that Darrell is truly amazing. We appreciate your customer loyalty and we look forward to serving you again in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
I moved down here from Illinois, the MB dealer in Lake Forest recommended for me to seek out MIKE NANKOVITCH for my care due to his expertise and friendliness in Tampa, and I was lucky to have such good advice. I have an 2004 SL55 convertible and Mike gives excellent practical advice for what is a...
Response from the owner Replied: Grant, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am pleased that Mike provides excellent practical advice. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
This is 6th Mercedes that we have owned or leased. All of our Services are done by MB of Tampa. The number one reason that we have only gone to MB of Tampa is because of their Service Department. Dan Willing has always been our Service Writer from our first Mercedes. I have been in Teaching...
Response from the owner Replied: Robert, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am happy to hear Dan and our team are winners. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
Thank you Bob Murath for your excellent service
Response from the owner Replied: Tianja, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Bob provides excellent service. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
I love this place, Stephen King is a great service advisor
Response from the owner Replied: Dean, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Stephen is great. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 14, 2019
Weve purchased several vehicles from the dealership and have worked with Ellen in the service department. Shes the best.
Response from the owner Replied: Rich, Thank you for taking the time to leave us feedback. We strive to provide excellent service to our customers at Mercedes-Benz of Tampa, therefore I am pleased to hear that Ellen is the best. Please let us know how we may assist you going forward. Alex Glickman, General Manager
Google Review
- February 14, 2019
Dan Willing did a great job for me please thank him on my behalf.
Response from the owner Replied: Thomas, Thank you for visiting us at Mercedes-Benz of Tampa. We are happy that Dan did a great job. If there is ever anything you need in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 14, 2019
Excellent experience, total professionalism. Avoid Lokey. These guys are the real pros. Thanks Jaleel & Dave Z! Theyre the best!
Response from the owner Replied: Nic, Thank you for taking the time to leave us feedback. We strive to provide excellent service to our customers at Mercedes-Benz of Tampa, therefore I am pleased to hear that our team provided an excellent and professional experience. Please let us know how we may assist you going forward. Alex Glickman, General Manager
Google Review
- February 14, 2019
Jaleel Khan has been my Service Advisor for my 1998 SLK for several years. He has always been professional & knowledgeable. He has given sound advice in best options for my aged SLK.
Response from the owner Replied: Bridgit, Thank you for your positive review of Mercedes-Benz of Tampa. We appreciate your business and I am glad that Jaleel is professional. Please do not hesitate to contact us if we can be of any further automotive assistance. Alex Glickman, General Manager
Google Review
- February 14, 2019
Dave Z provided great service during my visit. Highly recommended!
Response from the owner Replied: Anthony, We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Dave provided great service. Thank you for your business! Alex Glickman, General Manager
Google Review
- February 14, 2019
I leased my car back in july 2017 and it was great experience. Everyone has always been very helpful especially Rick Acosta who went the extra mile for me last time to make my experince at the dealer as smooth as possible.
Response from the owner Replied: Margarita, Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that Rick goes the extra mile. Thank you for your continued support and loyalty. We look forward to seeing you again for service. Alex Glickman, General Manager
Google Review
- February 14, 2019
The service here is excellent. Mike Nankovitch is a great service rep and definitely pays attention to the details.
Response from the owner Replied: Stephanie, Thank you for taking the time to review Mercedes-Benz of Tampa. We take pride in exceeding our customers' expectations so I am thrilled to hear that MIke is great. We value your business and look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
Jaleel Khan excels at customer service. He goes above and beyond every time there is an issue with my vehicle. He explains in layman terms each and every step of the process. Jaleel gives me a sense of honesty I can rely on.
Response from the owner Replied: Candice, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am happy to hear that Jaleel excels in customer service. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
Darrell Williams makes the experience all worth it... Great customer service and dedication is what I always receive when I take my car in for service or have any issue. Thank you for always being there for me !
Response from the owner Replied: Kayla, Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that Darrell provides great customer service. Thank you for your continued support and loyalty. We look forward to seeing you again for service. Alex Glickman, General Manager
Google Review
- February 14, 2019
This was my first experience with MB Tampa. Robert "Bob" Murath was so helpful and explained all the details of my services for my C300 - Coupe. The entire experience was MB at it's best. Thanks Bob for delivering 5 Star service.
Response from the owner Replied: Malissa, Thank you for your high praise of Mercedes-Benz of Tampa. I am happy to hear that Bob was helpful. Please let us know how we may assist you in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
I've been a customer of this dealership since 2009. My agent has always been Julio Khan and he's service has always be exceptional, he has gone above and beyond with all my car services. He is trust worthy, very friendly, and has always handle every important or minor detail with the same interest...
Response from the owner Replied: Jessica, Thank you for taking the time to review Mercedes-Benz of Tampa. We take pride in exceeding our customers' expectations so I am thrilled to hear that Julio provides exceptional service. We value your business and look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
Dan Willing, my service advisor, is the reason I have been with Mercedes Benz Of Tampa for 18 years.He provides excellent service. He is courteous, knowledgeable and makes the trip to get service enjoyable.I trust anything he recommends and look forward to hie welcoming smile.Dan will walk me to my...
Response from the owner Replied: Marnie, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Dan provides excellent service. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- February 14, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 14, 2019
Bob Murath was excellent during my service call.
Response from the owner Replied: Ramesh, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Bob was excellent. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
When we bring are cars in for service Rick Acosta always makes it a pleasurable experience and take care of all our needs.D.M.Wagner
Response from the owner Replied: D.M., Thank you for taking the time to leave us feedback. We strive to provide excellent service to our customers at Mercedes-Benz of Tampa, therefore I am pleased to hear that Rick makes servicing your vehicle a pleasurable experience. Please let us know how we may assist you going forward. Alex Glickman, General Manager
Google Review
- February 14, 2019
Service at Mercedes of Tampa has been excellent for the past 4 years. Jaleel has provided superior support in the care of my CLS AMG. I would recommend him to anyone who needs that personal touch.
Response from the owner Replied: Harold, Thank you for your positive review of Mercedes-Benz of Tampa. We appreciate your business and I am glad that Jaleel provides superior service. Please do not hesitate to contact us if we can be of any further automotive assistance. Alex Glickman, General Manager
Google Review
- February 14, 2019
Darrell Williams Was Great Always a pleasure dealing with him when I take my car in for service
Response from the owner Replied: Carlton, Thank you for the 5 star review of Mercedes-Benz of Tampa. Our goal is to provide excellent customer service and I am pleased that Darrell was great. Thank you for your business and we look forward to serving you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
I purchased my CLA 45 about 8 months ago and have been going to Mercedes of Tampa since then. Every time I go the service is expectional and the staff is so friendly. My service advisor Jaleel Khan is the best. He always makes sure everything on my car is perfect and gets things done quickly. I...
Response from the owner Replied: Morgan, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Jaleel is the best. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
I have been coming here for a long time. This is my second Mercedes and everytime I come I receive great service and the staff is always welcoming. Amenities are wonderful and clean. However, out of everyone that I have had the pleasure of working with, Jaleel Khan always takes care of me and makes...
Response from the owner Replied: Lynda, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am happy to hear that Jaleel always takes care of you. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
The entire team, and especially Jaleel Khan in Service, are always so friendly and helpful. I feel first class.
Response from the owner Replied: Kristen, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Jaleel is helpful. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
MBOT is my favorite dealership in the Bay area. My family has bought multiple cars from them. Their Service department is top notch, and I have had the same service advisor Darrell Williams for many years. I like that he is always professional and courteous, he listens to my concerns and is very...
Response from the owner Replied: Wendy, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Darrell is professional and courteous. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 14, 2019
Darrell Williams is very detailed service rep very attentive to our needs and its our pleasure to have our car serviced at Mercedes Benz with him on your staff.
Response from the owner Replied: Thank you for your high praise of Mercedes-Benz of Tampa. I am happy to hear that Darrell is detailed. Please let us know how we may assist you in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
I purchased a Mercedes from Mercedes of Tampa Bay and Vito. Erick Flor in parts has provided exceptional service and its the best decision Ive ever made
Response from the owner Replied: Luis, Thank you for taking the time to share your experience with me and the rest of our team here at Mercedes-Benz of Tampa. Providing outstanding service to all of our customers is our top priority so I am thrilled to hear Erick provides exceptional service. Please don't hesitate to reach out if you have any questions or need anything else. Alex Glickman, General Manager
Google Review
- February 14, 2019
My service advisor, Jaleel Khan, is the main reason I keep coming back. He is thorough and honest and always willing to go the extra mile to make sure I'm happy.
Response from the owner Replied: We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Jaleel is thorough. Thank you for your business! Alex Glickman, General Manager
Google Review
- February 14, 2019
Thanks Robert 'Bob' Net of MB Tampa for sending out a spam email listing 287 personal email accounts of your clients emails in the 'To' section, exposing everyone's email address to spam and malware emails from any infected PC those emails went to, and asking everyone for 5 star reviews. Learn how...
Response from the owner Replied: Thank you for sharing your feedback. We apologize for any inconvenience you experienced with our request. I would like to speak with you, if you would please contact me about this issue. Alex Glickman, General Manager, 813-580-5251
Google Review
- February 14, 2019
Always get a prompt attendece at Mercedes-Benz of Tampa. Joey Helenek has always provided me excellent customer service. I highly recommend him as your advisor.
Response from the owner Replied: Thank you for visiting us at Mercedes-Benz of Tampa. We are happy that Joey provides excellent customer service. If there is ever anything you need in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 14, 2019
my service adviser Mr. Richard Acosta was very courteous and took the time to ensure he understood my concerns with my vehicle, during my stay at the dealership he continued to monitor the progress on my vehicle and keeping me informed of the progress, thanks Richard
Response from the owner Replied: Jose, Thank you for your high praise of Mercedes-Benz of Tampa. I am happy to hear that Richard was courteous. Please let us know how we may assist you in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
Mike Nankovitch is our service advisor at Tampa Mercedes Benz and he is one of the main reasons we continue to have our cars serviced in Tampa even though Wesley Chapel is closer. He is always more than ready to accommodate all our needs and work with us.
Response from the owner Replied: Janice, Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that Mike is ready to accomodate your needs. Thank you for your continued support and loyalty. We look forward to seeing you again for service. Alex Glickman, General Manager
Google Review
- February 14, 2019
Usually I dont do reviews but this will be my exception.. since I was trying to decide which car I wanted to buy they always were professional and welcoming, they paciently took the time to explain every little detail about the car and after agreeing with the price everything went really smooth. ...
Response from the owner Replied: Claudia, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Jaleel goes above and beyond. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- February 14, 2019
I have never experienced better service than here at Mercedes Benz of Tampa, my service consultant Rick Acosta is the absolute BEST. He gets everything done in a timely and professional manner. I highly recommend Mercedes Benz of Tampa for any service to your vehicle, from the minute you walk...
Response from the owner Replied: Elisa, Thank you for the 5 star review of Mercedes-Benz of Tampa. Our goal is to provide excellent customer service and I am pleased that Rick is the BEST. Thank you for your business and we look forward to serving you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
Rick Acosta is our regular advisor and is great. Always helpful with an excellent attitude. We never dread coming in for service and are always satisfied. We came into the dealership on a Saturday 2 weeks ago and Rick was off so Bob Murath took care of us immediately and had us on our way. Great...
Response from the owner Replied: Thanks!
Google Review
- February 14, 2019
Love this dealer and the service department. Its a 5 star rating for a reason. Stephen King specifically in service is the best advisor I have ever had in the auto industry. His knowledge, professionalism, and eager for quick service keeps him separated from the competition. Thank you MB Tampa Bay,...
Response from the owner Replied: Mark, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am happy to hear that Stephen is professional and quick. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 14, 2019
Ellen is always attentive, professional and effective.
Response from the owner Replied: David, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am pleased that Ellen is attentive. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
Bob Murath was very knowledgeable and helpful during my service appointment.
Response from the owner Replied: Carla, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Bob is knowledgeable. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
Thank you for the good service Rick Acosta and Stephen King
Response from the owner Replied: Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Rick and Stephen provided good service. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 14, 2019
Jaleel Khan is awesome, always provide first class services.
Response from the owner Replied: Thank you for your high praise of Mercedes-Benz of Tampa. I am happy to hear that Jaleel is awesome. Please let us know how we may assist you in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
Rick Acosta always exceeds my expectations. He is knowledgeable and always makes sure to keep me informed and I feel confident anytime I leave my car with him because I know its in great hands.
Response from the owner Replied: Lucy, Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that Rick makes sure to keep you informed. Thank you for your continued support and loyalty. We look forward to seeing you again for service. Alex Glickman, General Manager
Google Review
- February 14, 2019
Our service advisor, Mike Nankovitch, is amazing. The service department as a whole does a great job.
Response from the owner Replied: Steve, Thank you for taking the time to leave us feedback. We strive to provide excellent service to our customers at Mercedes-Benz of Tampa, therefore I am pleased to hear that Mike is amazing. Please let us know how we may assist you going forward. Alex Glickman, General Manager
Google Review
- February 14, 2019
At Mercedes Benz of Tampa everybody is nice specially David Zupkoky , he is my service manager for more than 10 years , always fit me in the schedule fix the problem quickly , he is caring , does a great job , thank you
Response from the owner Replied: Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am happy to hear that David always fits you in. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
I receive over and above customer service at this dealership. Dave Z has been our Point of Contact in the service dept for years and takes care of my whole family every time we are in. I trust his recommendation. He is the reason we keep coming back!
Response from the owner Replied: Kristin, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Dave takes care of your whole family. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
Stephen King treats me like a king, and I'm not. He has gone out of his way to help me on multiple occasions. For instance, when my battery went dead I called him and in 30 minutes I had a new battery. I had a front in noise that was driving me crazy. He arranged for Chip to spend 30 minutes...
Response from the owner Replied: Michael, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Stephen treats you like a king. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
Bob Murath was extremely helpful and kept me updated as to the progress being made on my car. Highly recommend him and the staff at Mercedes Benz of Tampa Bay
Response from the owner Replied: John, Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that Bob was helpful. Thank you for your continued support and loyalty. We look forward to seeing you again for service. Alex Glickman, General Manager
Google Review
- February 14, 2019
We are very pleased with this dealership. Ellen is the best!! She is responsive, professional and a true problem solver!
Response from the owner Replied: Lori, Thank you for taking the time to share your experience with me and the rest of our team here at Mercedes-Benz of Tampa. Providing outstanding service to all of our customers is our top priority so I am thrilled to hear Ellen is the best. Please don't hesitate to reach out if you have any questions or need anything else. Alex Glickman, General Manager
Google Review
- February 14, 2019
Mercedes Benz of Tampa is amazing, I have been a loyal customer for over 12 years and have purchased and continue to have them both serviced only by them!! This is not to say that i havent had issues in all of these years, but they have been handled swiftly and professionally!! My service guy,...
Response from the owner Replied: Cheryl, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am pleased that Jaleel is amazing. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
I have had a great experience with Mercedes Benz at the Dale Mabry location and Jesus Valiente has been a great advisor every time we go there. Definitely a great experience.
Response from the owner Replied: Nestor, Thank you for visiting us at Mercedes-Benz of Tampa. We are happy that Jesus is a great advisor. If there is ever anything you need in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 14, 2019
Bob Murath redeemed my faith in service. First visit with Dave Z. was great, 5. Second visit, horrible. Was actually reluctant to go back and had been looking for other service but gave Mercedes of Tampa one last shot and dealt with Bob cause Dave was unavailable. Bob really changed things around so...
Response from the owner Replied: Wendy, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Bob redeemed your faith in us. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 14, 2019
I have been going to Jaleel Khan since 2014. His service has been excellent and I highly recommend him at the service dept. Great experience so far!
Response from the owner Replied: Raj, Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Jaleel is excellent. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager
Google Review
- February 14, 2019
Quick, easy, and convenient! First time taking my car here since going to school in Tampa. Bob Murath was so welcoming and helpful. He made the entire process so easy!
Response from the owner Replied: We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Bob is welcoming. Thank you for your business! Alex Glickman, General Manager
Google Review
- February 14, 2019
Robert Murat was covering my usual service advisor, and I found "Bob" to be receptive and responsive to my needs. Was very accessible, utilizing both text and emails while we were waiting for our vehicle, but also came in person to clarify some of the recommendations.
Response from the owner Replied: Deborah, Thank you for visiting us at Mercedes-Benz of Tampa. We are happy that Bob is receptive. If there is ever anything you need in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 14, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 14, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 14, 2019
Response from the owner Replied: We appreciate your positive review.
Google Review
- February 14, 2019
Michael Nankovitc was a great help!
Response from the owner Replied: Dale, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am pleased that Mike was a great help. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
Dan Willing is a great service representative.
Response from the owner Replied: Thank you for taking the time to share your experience with me and the rest of our team here at Mercedes-Benz of Tampa. Providing outstanding service to all of our customers is our top priority so I am thrilled to hear Dan is great. Please don't hesitate to reach out if you have any questions or need anything else. Alex Glickman, General Manager
Google Review
- February 14, 2019
Jaleel Khan is the best.
Response from the owner Replied: Asif, Thank you for your positive review of Mercedes-Benz of Tampa. We appreciate your business and I am glad that Jaleel is the best. Please do not hesitate to contact us if we can be of any further automotive assistance. Alex Glickman, General Manager
Google Review
- February 14, 2019
Jaleel Khan is always professional, personable, accommodating and competent.
Response from the owner Replied: Robin, Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that Jaleel is professional. Thank you for your continued support and loyalty. We look forward to seeing you again for service. Alex Glickman, General Manager
Google Review
- February 14, 2019
Jaleel was extremely help full, knowledgeable and courteous.
Response from the owner Replied: Gregory, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Jaleel was extremely helpful. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 14, 2019
Dan Willing is an Excellent Rep. Always goes out of his way to help the Customers!James and Elena Franklin
Response from the owner Replied: James and Elena, Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that Dan is excellent. We appreciate your customer loyalty and we look forward to serving you again in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
I have been very please with the services that Bob Muruth has privided as of today. He is always prompt and courteous.
Response from the owner Replied: Lewis, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Bob is prompt. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 14, 2019
The Mercedes Benz of Tampa consistently delivers great service and the service advisor to see is Dan Willing who has taken care of our cars for the last 10 years. Thank you Dan.
Response from the owner Replied: Alec, Thank you for taking the time to leave us feedback. We strive to provide excellent service to our customers at Mercedes-Benz of Tampa, therefore I am pleased to hear that Dan consistently delivers great service. Please let us know how we may assist you going forward. Alex Glickman, General Manager
Google Review
- February 14, 2019
It's always a great experience at Mercedes of Tampa. What a team I have that works with me. Simon Tickett...but now he is gone. Fortunately, Adil Zidouhia is still there and even though he is in finance, he virtually sold me my newest Mercedes Benz Vehicle which I just purchased recently. As long as...
Response from the owner Replied: Dennis, Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that Jaleel makes you feel well taken care of. We appreciate your customer loyalty and we look forward to serving you again in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
Jaleel Khan was very helpful and knowledgeable - always a pleasure to get my car serviced!
Response from the owner Replied: Thank you for taking the time to leave us feedback. We strive to provide excellent service to our customers at Mercedes-Benz of Tampa, therefore I am pleased to hear that Jaleel was helpful.. Please let us know how we may assist you going forward. Alex Glickman, General Manager
Google Review
- February 14, 2019
I have a 2016 E350 and have been working with Jaleel Kahn as my service director. He is always extremely pleasant and will do everything in his power to make sure my service is perfect and my car is delivered on time. The few times the car was late, Jaleel went above and beyond to make it right! ...
Response from the owner Replied: Ron, Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that Jaleel is extremely pleasant. Thank you for your continued support and loyalty. We look forward to seeing you again for service. Alex Glickman, General Manager
Google Review
- February 14, 2019
Jesus Valiente at MB of Tampa Bay goes above and beyond to make sure you get the best service and customer satisfaction.
Response from the owner Replied: Angel, Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that Jesus goes above and beyond. We appreciate your customer loyalty and we look forward to serving you again in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
I have purchased multiple cars from this dealership and I always come back due to two things. I love the sales manager Moe Awada who does everything he can to make the purchase of the vehicle as fun, quick and exciting process. He was originally my sales man and was promoted and I keep coming back. ...
Response from the owner Replied: Thank you for taking the time to review Mercedes-Benz of Tampa. We take pride in exceeding our customers' expectations so I am thrilled to hear that Moe does everything he can to make the car buying process exciting and Rick and Jaleel go above and beyond. We value your business and look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
Mike Nancovich always provided suberb service. He made every visit feel like we were his only client. I no longer own a mercedes but still wanted to take the time to write a 5 star comment about Mike. Thank you.
Response from the owner Replied: Diane, Thank you for the 5 star review of Mercedes-Benz of Tampa. Our goal is to provide excellent customer service and I am pleased that Mike provides superb service. Thank you for your business and we look forward to serving you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
Thanks to Kevin and Juan. Best service. And I would like to also thank Jaleel Khan over at Service.
Response from the owner Replied: Sara, Thank you for visiting us at Mercedes-Benz of Tampa. We are happy that Kevin and Juan provided the best service. If there is ever anything you need in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 14, 2019
Jaleel, thank you for giving us the VIP treatment and for going out of your way to make us happy while we were having the issues with our car.
Response from the owner Replied: Rick, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that our team provided the VIP treatment. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
Jaleel Khan always does his best to deliver an excellent and very professional service. The best nothing!
Response from the owner Replied: Ali, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Jaleel does his best to deliver the best experience. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
Jaleel Khan is always professional when I need help/have questions about service for my car. Hes a great asset to the Mercedes Benz dealership.
Response from the owner Replied: Cheryl, Thank you for taking the time to share your experience with me and the rest of our team here at Mercedes-Benz of Tampa. Providing outstanding service to all of our customers is our top priority so I am thrilled to hear Jaleel is always professional. Please don't hesitate to reach out if you have any questions or need anything else. Alex Glickman, General Manager
Google Review
- February 14, 2019
I have been coming to MB Tampa for the 3.5 years, I lived in Naples prior. I must say all my visits & experinces have been great. Mostly due to the help & guidance of Jaleel Khan. As long as I live here & have an MB I will continue to come.
Response from the owner Replied: Jamie, Thank you for your high praise of Mercedes-Benz of Tampa. I am happy to hear that Jaleel provides help and guidance. Please let us know how we may assist you in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
Mercedes of Tampa Service is 5 star and my service rep. Darrell Williams (5 star )is very professional and on time with my service.
Response from the owner Replied: Ed, Thank you for taking the time to review Mercedes-Benz of Tampa. We take pride in exceeding our customers' expectations so I am thrilled to hear that Darrell is professional. We value your business and look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
Jaleel Khan Is my service advisor and he does an outstanding job of making sure my car is taken care of excellently and all the details are covered. He also offers me all of the latest innovations and upgrades as he knows thats what Im looking for.
Response from the owner Replied: Bud, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Jaleel does an outstanding job. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
Darryl is the man! He makes sure the repairs are completed correctly and the car comes back to me clean, everytime. He is very knowledgeable of the Mercedes products.
Response from the owner Replied: We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Darryl is the man. Thank you for your business! Alex Glickman, General Manager
Google Review
- February 14, 2019
Jaleel Kahn makes owning a Mercedes-Benz even better than driving the car itself. He continues to exceed my expectations anytime I have a question or concern regarding my vehicle. He is an asset to the Tampa dealership and his customer service is greatly appreciated.
Response from the owner Replied: Courtney, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Jaleel continues to exceed your expectations. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 14, 2019
The service department at Mercedes of Tampa is excellent and that is all due to my Service Representative, Darrell Williams. He is professional, knowledgable, and gives me the best service experience at Mercedes.
Response from the owner Replied: Gary, Thank you for taking the time to review Mercedes-Benz of Tampa. We take pride in exceeding our customers' expectations so I am thrilled to hear that Darrell is professional. We value your business and look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
I love coming to mercedes Benz of tampa! Everyone is so inviting and willing to help you with all your needs! Darrel Williams has been my advisor for about 4 years and his always been very helpful and explains every process my car might need throughout i wouldnt go anywhere else.
Response from the owner Replied: Johana, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am pleased that Darrell is helpful. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
Very awesome dealership, best customer service. Bob Murath always gives us the best attention! I highly recommend this dealership!
Response from the owner Replied: Shawn, Thank you for the 5 star review of Mercedes-Benz of Tampa. Our goal is to provide excellent customer service and I am pleased that Bob gives you the best attention. Thank you for your business and we look forward to serving you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
I have been a customer for 10years and always deal with with Dave Z. Dave Z is very courteous and always take care of my needs!! Kudos to Dave Z.
Response from the owner Replied: Darvin, Thank you for visiting us at Mercedes-Benz of Tampa. We are happy that Dave is courteous and always takes care of your needs. If there is ever anything you need in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 14, 2019
Jaleel Khan is the best.Very Professional and honest. Always keep me updates about all the issues and services and 5 star customer service.ThanksJaleel for your awesome service.
Response from the owner Replied: Thank you for taking the time to review Mercedes-Benz of Tampa. We take pride in exceeding our customers' expectations so I am thrilled to hear that Jaleel is professional. We value your business and look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
Advisor Juli Martin has been excellent. She does a great job of explaining what is happening and keeps you informed on progress. She is a pleasure to work with.
Response from the owner Replied: Oscar, Thank you for the 5 star review of Mercedes-Benz of Tampa. Our goal is to provide excellent customer service and I am pleased that Juli was excellent. Thank you for your business and we look forward to serving you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
I enjoy my visits to this dealership because of my service consultant, Jaleel Khan. There are times I arrive in panic mode and he listens carefully and assures me that its not a big problem. He is pleasant and professional. He does a follow up call a few days after my service to be sure everything...
Response from the owner Replied: Cynthia, We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Jaleel carefully assures you of your problems. Thank you for your business! Alex Glickman, General Manager
Google Review
- February 14, 2019
Friendly, timely, and I have never had to return because it wasn't done right the first time. Darrell Williams Is my contact person. He is both prrofessional and personable. He always answers my questions and returns my call, and he is very easy to work with
Response from the owner Replied: Ellen, We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Darrell is timely. Thank you for your business! Alex Glickman, General Manager
Google Review
- February 14, 2019
My family and I have been long time customers of MBOT and our experience has always been good. However, my latest experience with the Service Department had me teamed up with Julie Martin and I have to say that her attention to detail and response time to every request I had, was on point. Looking...
Response from the owner Replied: Allison, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Juli provides great attention to detail. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
I would like to thank Jaleel Khan for going over and beyond his call of duty while assisting me with the overall experience with Mercedes-Benz of Tampa. He was very knowledgeable and accommodating to my needs when I purchased my vehicle.Sincerely, Riley Ware
Response from the owner Replied: Amber, Thank you for visiting us at Mercedes-Benz of Tampa. We are happy that Jaleel goes over and beyond for you. If there is ever anything you need in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 14, 2019
I had a great experience with Mercedes-Benz of Tampa. Not only did they give me great deals on several purchases, much better deals than expected, they also have a great team for service. Jaleel Khan assisted me with several modifications on the cars. His great personality, response to phone...
Response from the owner Replied: Michael, Thank you for taking the time to review Mercedes-Benz of Tampa. We take pride in exceeding our customers' expectations so I am thrilled to hear that Jaleel is professional. We value your business and look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
Jaleel, was extremely professional and helpful. He is always sensitive to getting the work done right and on time. He is one of the reasons that set Mercedes apart. Not only is it a great product but they hire great people.
Response from the owner Replied: Chip, Thank you for taking the time to share your experience with me and the rest of our team here at Mercedes-Benz of Tampa. Providing outstanding service to all of our customers is our top priority so I am thrilled to hear Jaleel is professional. Please don't hesitate to reach out if you have any questions or need anything else. Alex Glickman, General Manager
Google Review
- February 14, 2019
At the Tampa Mercedes dealership I appreciate how they treat me. From the moment I bring my vehicle in for service they try to make me as comfortable as they can. Either while I'm waiting or by providing me a loaner vehicle while my car is getting repaired. I appreciate Jaleel Khan, my service...
Response from the owner Replied: Tracy, Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Jaleel is knowledgeable. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager
Google Review
- February 14, 2019
I took my car in for service and was very pleased with the level of service I received from Richard Acosta. He is always helpful and happy, I am sure the GM is very happy to have him as part of his team of professionals at Mercedes-Benz of Tampa. A perk of having to wait for your car is a great...
Response from the owner Replied: Simone, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am happy to hear that Richard is helpful. We look forward to working with you again. Alex Glickman, General Manager
Cars.com Review
- February 14, 2019
Dan Willing is an excellent performer. He is always cooperative, professional and passionate. He deserves a merit and recognition. Dan is one of the reasons why we maintain a strong relationship with MBoTampa
Rikki Niblett Replied: Thank you for the excellent review of Mercedes-Benz of Tampa! I am happy to hear that Dan is excellent. Thank you for your continued support and loyalty. We look forward to seeing you again for service. Alex Glickman, General Manager
Google Review
- February 14, 2019
Bob Murath
Response from the owner Replied: Reda, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Bob provides a 5 star experience. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
Recently serviced my car at Mercedes of Tampa, could not of been more pleased with my tech Jesus Valiente. Whoever is his supervisor needs to seriously get this man a raise!
Response from the owner Replied: Jeff, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that you were pleased with Jesus' work. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
We always have a great experience with Darrell Williams in the service department!
Response from the owner Replied: Tamar, Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that Darrell provides a great experience. We appreciate your customer loyalty and we look forward to serving you again in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
We were made to feel like second class citizens by our service advisor Mike Nankovitch. Most likely because we were having warranty work done on our Sprinter chassis, even though it was connected to a $150K motor home.
Response from the owner Replied: Rocky, Thank you for sharing your feedback. We strive to provide the best customer service, therefore I regret to hear that youve felt this way about dealing with our service department. I would like to speak with you about this issue, if you would contact me at your convenience. Alex Glickman, General Manager, 813-580-5251
Google Review
- February 14, 2019
Very pleased with the service and professionalism of the staff especially Bob Murath.
Response from the owner Replied: Jim, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am pleased that Bob provided a professional experience. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
I'd like to take a moment to congratulate Mercedes-Benz of Tampa for their service representative, Bob Murath. In the past, I purchased 5-Mercedes from the Pinellas dealer. I live in Pinellas, so I am accustomed to having services performed. Driving to Tampa is not as convenient, but not only has...
Response from the owner Replied: Thomas, Thank you for taking the time to share your experience with me and the rest of our team here at Mercedes-Benz of Tampa. Providing outstanding service to all of our customers is our top priority so I am thrilled to hear Bob is professional and devoted. Please don't hesitate to reach out if you have any questions or need anything else. Alex Glickman, General Manager
Google Review
- February 14, 2019
Bob Murtha is amazing! Professional, responds quickly and is a problem solver. Thanks, Bob!
Response from the owner Replied: Catherine, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Bob is amazing. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 14, 2019
Just want to say how pleased Inhave been with Bob Murath with Mercedes of Tampa. I had an issue with my car occasionally not starting. Mr. Murath went above and beyond in diagnosing the issue. Icould not have been more pleased. He truly listens and asks great questions in assisting with...
Response from the owner Replied: Laura, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Bob goes above and beyond. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
I have been working with Dave Z of Mercedes Benz of Tampa for more than 10 years. The service is great!Thanks Dave Z.
Response from the owner Replied: Thank you for your positive review of Mercedes-Benz of Tampa. We appreciate your business and I am glad that Dave provides great service. Please do not hesitate to contact us if we can be of any further automotive assistance. Alex Glickman, General Manager
Google Review
- February 14, 2019
Darrell Williams always provided outstanding customer service meeting my needs and answering all my questions and concerns about my vehicle. I would recommend him to all my friends that drive Mercedes thank you.
Response from the owner Replied: Dee, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am happy to hear that Darrell provides outstanding service. We look forward to working with you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
My first and only time at MBoT I was assisted by Juli Martin. She was friendly, profesional, and knowledgeable. If you are very there Juli will give you great service!
Response from the owner Replied: Jeremy, Thank you for the 5 star review of Mercedes-Benz of Tampa. Our goal is to provide excellent customer service and I am pleased that Juli was friendly and professional. Thank you for your business and we look forward to serving you again. Alex Glickman, General Manager
Google Review
- February 14, 2019
Very attentive staff, our service advisor Juli Martin was great, especially after there was a minor issue after we got our car back. Highly recommend.
Response from the owner Replied: Luis, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Juli was great. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 14, 2019
Ive been a customer for years and never ever had a bad experience.especially When I get my service Done Bob Murath always takes care of me and he is the nicest and most polite person I have seen for a very long time! Im just glad Mercedes hires great people!!
Response from the owner Replied: Grace, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Bob takes care of you. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
I have been a customer of Mercedes Benz of Tampa since 2013. The reason I continue going back is definitely due to the exceptional customer service from Raphael Da Silva, Service Consultant. Ralph is professional, honest and always exceeds expectations to ensure my visit goes smooth. I highly...
Response from the owner Replied: Jose, Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Raphael is professional. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager
Google Review
- February 14, 2019
Rick Acosta is a great service advisor. Always go above and beyond for your car services as quickly and smoothly as possible.
Response from the owner Replied: Katherine, I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Rick goes above and beyond. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager
Google Review
- February 14, 2019
I have been a patron since 2013 and have never thought about switching back to BMW or Ford. When you make the switch see if you can get Darrell Williams for your service appointments. Hes 80% of the reason we are looking at a new car for my wife at Mercedes-Benz of Tampa. Definitely recommend...
Response from the owner Replied: Matt, Thank you for taking the time to leave us feedback. We strive to provide excellent service to our customers at Mercedes-Benz of Tampa, therefore I am pleased to hear that Darrell is the reason you love our dealership. Please let us know how we may assist you going forward. Alex Glickman, General Manager
Google Review
- February 14, 2019
Have to send out a special thanks to Juli Martin and the service team at Mecedes of Tampa. I bought a new E43 at the end of September 2018. In December of 2018, I discovered a roofing nail in a tire. Run Flat = Not Repairable = $400 for a nail in a tire that is less than 3 months old.After about...
Response from the owner Replied: Marc, Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am happy to hear that Juli was thoughtful and treated you in a caring manner. We look forward to working with you again. Alex Glickman, General Manager