Google Review
- August 10, 2020
Fell short. Thomas Was a great salesman. But comes to 'haggling there is no room to budging, claiming they were only going to make $350. Also, as 1 person mentioned, in the purchase agreement, we too encountered the what's the over 1 G extra.for? So we headed north to Junge and got it for over 2 G...
Google Review
- August 09, 2020
I have an Audi and take it there for service work and always love looking at the cars. They have a very clean waiting room and our professional like every other Audi dealership, but at the end of the day, they're there to make money so make sure that you don't just take the recommendations at face...
Google Review
- August 07, 2020
Fell short. Thomas Was a great salesman. But comes to 'haggling there is no room to budging, claiming they were only going to make $350. Also, as 1 person mentioned, in the purchase agreement, we too encountered the what's the over 1 G extra.for? So we headed north to Junge and got it for over 2 G...
Google Review
- August 07, 2020
Cars.com Review
- August 06, 2020
I worked with Justin and not only was he not pushy or the typical car salesman, but he made me want to buy a car because he made sure I was getting all of the information I needed to make the best decision for my needs!
Cars.com Review
- August 04, 2020
Thomas Brantley my Brand Specialist was great. No pressure and answered every question I had. I appreciate that! I love my car from Carousel Motors.
Google Review
- July 28, 2020
My friend purchased a 2019 Jetta GLI from them, only to have the clutch go out after 300 miles. Despite the VW trained service tech and service advisors testimony that this had to be a preexisting issue, they made no effort to fix the situation. Every interaction I witnessed with Carousel was...
Google Review
- July 25, 2020
Cars.com Review
- July 24, 2020
I worked with Javaka Thompson to buy a sweet, used Honda Accord. I drove from the Twin Cities to buy it, and I really enjoyed the whole experience with Carousel Motors! He was professional, pleasant to speak with, and did all that he could do to make it work out. I would definitely recommend...
Google Review
- July 22, 2020
Google Review
- July 22, 2020
Google Review
- July 17, 2020
Cars.com Review
- July 12, 2020
I found a 2019 Audi A4 wih 3000 miles on it. I worked wih Ryan Wyant and had a very pleasant experience. I highly recommend him. He made the transactio a pleasant experience and he handled the paperwork smoothly to complete the transaction.
Google Review
- July 11, 2020
Cars.com Review
- July 10, 2020
We worked with Sam Jacobs. He was excellent. The entire dealership staff wore masks (Covid). We signed papers outside which were prepared within 15 minutes of us saying we wanted to buy. We were in and out quickly, with excellent support from all.
Google Review
- July 09, 2020
Google Review
- July 09, 2020
I worked with Thomas Brantley who was really great. I would say do your homework and look at specific cars ahead of your visit. The car I ended up purchasing was listed at a fair price, but I needed to get the price down a little more. They have a "no-haggle" fair price approach, but if your offer...
Google Review
- July 08, 2020
Google Review
- July 06, 2020
Yelp Review
- July 06, 2020
fantastic buying experiencelow pressure-high informationgreat car at great pricetop notch serviceenjoying a car we never thought we could afford!ask for Ryan!
Cars.com Review
- July 04, 2020
I stopped by the dealership to look at a car I saw online. The team there was very attentive and offered immediate attention. They listened to what I was looking for and helped me reach my goals. Interaction concluded with the purchase of a new car with great a great experience. I highly recommend...
Google Review
- July 03, 2020
Very good and friendly put us in a nice 16 highlander BUT be aware the finance people will Trick you into paying things you denied....we denied warranty but somehow still got charged for it and we had 6k down that never changed the price either...read everything dont believe when they say ok sign...
Google Review
- July 03, 2020
Cars.com Review
- July 03, 2020
Very clean, safe environment. Every employee was wearing a mask, hand sanitizer always available, and social distancing was observed as much as possible. My dealer, Benjamin Cool, was very responsive to my requests and not once did he try to push me into something different. I live 60 miles away...
Google Review
- July 01, 2020
I had the best vehicle purchase experience ever. The sales rep, Nathan Guillaume, helped me find the best fit vehicle. I purchased 2020 Mazda CX-30 SUV and LOVE it. Nathan is very knowledge about different brands and vehicles. He answered all my questions patiently and thoroughly. He also encouraged...
Yelp Review
- July 01, 2020
I had the best vehicle purchase experience ever. The sales rep, Nathan Guillaume, helped me find the best fit vehicle. I purchased 2020 Mazda CX-30 SUV and LOVE it. Nathan is very knowledge about different brands and vehicles. He answered all my questions patiently and thoroughly. He also encouraged...
Google Review
- June 30, 2020
Two words summarize my experience; "Not Trustworthy ". I had to STOP and remind the Finance representative and the sales associate 3 TIMES about our agreed upon price and payment for the car. If not, I would have signed paper work paying more. After my experience, I feel like I can not trust the...
Google Review
- June 29, 2020
I had my car only 2 weeks and it had to be towed back to their dealership due to the gear shift randomly not Shifting/working! They were nice enough to give me a loaner but had to drive that for weeks. Now only having my vehicle 8 months, I have to have it towed again locally due to it not starting,...
Google Review
- June 27, 2020
Cars.com Review
- June 27, 2020
Javaka Thompson Jr was a wonderful associate. He found us a vehicle within days of our request, and made the process of purchasing with their financial department seamless. Could not recommend a more professional individual to help you find your next vehicle.
Google Review
- June 27, 2020
Two words summarize my experience; "Not Trustworthy ". I had to STOP and remind the Finance representative and the sales associate 3 TIMES about our agreed upon price and payment for the car. If not, I would have signed paper work paying more. After my experience, I feel like I can not trust the...
Cars.com Review
- June 23, 2020
Susan helped me find an amazing replacement car when mine got totaled. She is the best salesperson I have ever worked with! Thank You carousel
Yelp Review
- June 23, 2020
SUSAN!!! My car got totaled while I was visiting family in and Susan was able to help with everything from recommending a collision center to finding me a replacement car. Best car salesperson I have ever used! Thanks
Cars.com Review
- June 23, 2020
Brian was an excellent sales man, he was friendly, personable, and an expert on the cars we were test driving. He was able to answer all my questions as a first time buyer and broke everything down for me. Im so glad I ended up buying my first car from here. They made me feel well taken care of.
Google Review
- June 22, 2020
As a former employee at carousel motors I enjoyed driving the Volkswagen GLI the most. It was a perfect car for me and I knew that it was gonna have to be my next car. Ryan Wyant was very patient in helping me find the exact color and year I wanted especially during this pandemic we are all going...
Google Review
- June 22, 2020
After paying a very fair price for a '14 Mazda cx-5 in cash, the rear rotors are scored pretty bad that was not the case when I bought the car. They delivered it days later, I had no driver to help that day. Got to looking again at the car and saw that. I look at everything when I buy a car. They...
Yelp Review
- June 22, 2020
I bought a 14 Mazda cx-5 there in Feb '20 and made the mistake for them to deliver it to my house days later. Took me 2 months to sell my other car I was still driving until sold. So I looked the car over good and they didn't even want to fix the positive cable that had corrosion! Until I pretty...
Cars.com Review
- June 20, 2020
My wife and I worked with Nathan to find the best fit for us in a new Mazda CX-5. Nathan was able to find the best pick off the lot with all our requested options. Nathan was well informed of all the available discounts and made us aware of those right away. He was able to guide us through the...
Yelp Review
- June 20, 2020
My wife and I worked with Nathan to find the best fit for us in a new Mazda CX-5. Nathan was able to find the best pick off the lot with all our requested options. Nathan was well informed of all the available discounts and made us aware of those right away. He was able to guide us through the...
Google Review
- June 19, 2020
Cars.com Review
- June 18, 2020
Dustan helped us to find a perfect vehicle to purchase as an upgrade from my current car. He was insightful about the different models we were looking at, and thoroughly went through all features of the SUVs we were considering. We also had a great experience during the test drive as he helped draw...
Google Review
- June 16, 2020
Google Review
- June 13, 2020
Two words summarize my experience; "Not Trustworthy ". I had to STOP and remind the Finance representative and the sales associate 3 TIMES about our agreed upon price and payment for the car. If not, I would have signed paper work paying more. After my experience, I feel like I can not trust the...
Cars.com Review
- June 11, 2020
Our salesman, Dustan Fogel went out of his way to accommodate our needs. This is the second vehicle we have purchased from him. Everyone was so helpful.
Google Review
- June 11, 2020
Google Review
- June 10, 2020
Google Review
- June 09, 2020
I worked with Vaseal trying to find the right car for me. He was very knowledgeable, easy going, and I liked that he encouraged me to test drive cars that I wasn't sure if I was interested in. It made the experience feel more relaxed and not so pressured. If you are looking for a new car or an AMG...
Google Review
- June 07, 2020
Google Review
- June 06, 2020
Brown Montague in the Service Department was phenomenal to deal with. He went above and beyond to take care of us and our car. From now on we'll have our car serviced exclusively at Carousel and do our car shopping there in the future as well.
Google Review
- June 05, 2020
Response from the owner Replied: We completely agree with you Zavier. Thank you for posting your 5-Star rating on Google!
Google Review
- June 04, 2020
Making the drive from the Des Moines area to Iowa City was definitely worth it to work with Vaseal Carter. He located the exact car that I wanted, got it transported to Iowa City, and had it ready and waiting for me. He went the extra mile to get me the best deal, and did a great job in explaining...
Response from the owner Replied: Well thank you for making the drive over from Des Moines to buy from Vaseal. We appreciate you Kimberly and thank you for posting this review on Google.
Cars.com Review
- June 02, 2020
In and out in 30 mins. Communicated quickly and the way I wanted to communicate (text messaging). No BS, just in and out with my new to me car. Was very pleased especially given the day prior I had driven 5.5 hours one way to find out the car online was junk. Highly reccommended.
Cars.com Review
- June 02, 2020
We dealt with Sam Jacobs when buying used car. Great guy. Not pushy like some salesman. Answered all of our questions and all around good experience.
Cars.com Review
- June 02, 2020
Went in to lease my first car. My sister leased a car with Carousel VW a couple years ago and she has had no complaints so far, so going in my expectations were high like hers. Trent with Carousel Nissan was very helpful and friendly, and he was flexible with pricing to fit my budget. Our...
Google Review
- May 30, 2020
Nate is awesome.
Response from the owner Replied: We completely agree with you Zavier. Thank you for posting your 5-Star rating on Google!
Google Review
- May 30, 2020
I bought my first "internet car". I live in Kansas City and found an amazing deal online. Being that far away, I wasn't sure how this would work. Nathan was a great salesman and was very helpful, Tyler in finance was also great. They both were available each time I had a question or concern. ...
Response from the owner Replied: Wow, thank you Angie. So glad to hear the process went smooth and that you'll be a customer forever. :) Please spread the good word in Kansas City for us.
Cars.com Review
- May 24, 2020
Cars going in for a minor repair. Hopefully I will be treated right. They buying process was smooth. They tried to sell the extras stuff, but I held my own. Overall very satisfied. Would definitely purchase from them again.
Cars.com Review
- May 24, 2020
Sam was very helpful in purchasing our new Nissan Kicks. He was very understanding and didn't push us into something we didn't want. Tops and would recommend. Thanks so much and we love this vehicle.
Google Review
- May 23, 2020
Response from the owner Replied: Thank you for the 4-Star rating Dave.
Cars.com Review
- May 23, 2020
We had a great experience with buying our used Q7. Nathan was so helpful and knowledgeable. He didn't pressure us and recommended we drive other vehicles so we could make an informed decision.
Google Review
- May 22, 2020
Response from the owner Replied: What a great review Todd. Thank you sharing these comments and giving Ryan a 5-Star rating on Google.
Cars.com Review
- May 18, 2020
Ben Cool did a great job explaining and sending details on the used Q7. It was detailed, had new tires, drove great and was ready to go upon arrival, I'm especially pleased with it being as advertised since I came from out of state. I have had several poor experiences in recent years (different...
Cars.com Review
- May 12, 2020
Nathan Guillame was most professional in helping me purchase my vehicle. He was very knowledgable, and made the entire buying process a surprisingly positive experience. Kudos!
Google Review
- May 12, 2020
Response from the owner Replied: Thank you for posting your comments about Vaseal and giving him a 5-Star review. We encourage all our clients to take all the time they need to make the best possible purchase decision. We know you'll enjoy your new A220.
Google Review
- May 12, 2020
Response from the owner Replied: We appreciate your business Tonya. Thank you for taking the time to post these comments on Google and giving Ryan a 5-Star rating.
Google Review
- May 12, 2020
Response from the owner Replied: Tom is one of the best in the auto business. Thank you for sharing and giving him a 5-Star rating on Google.
Google Review
- May 12, 2020
Response from the owner Replied: Thank you for sharing your recent experience and giving Vaseal a 5-Star review!
Google Review
- May 09, 2020
If it werent for Tom not sure we would have ever bought a car here. People like him are what keep people coming back.
Response from the owner Replied: Tom is one of the best in the auto business. Thank you for sharing and giving him a 5-Star rating on Google.
Cars.com Review
- May 05, 2020
Susan Farrell was more than helpful when I traded in my VW Golf for a VW Tiguan. She was friendly and knowledgeable. It was a pleasure working with her!
Cars.com Review
- April 27, 2020
This is the 5th vehicle (4th Mercedes) we have purchased from Nathan G. He doesn't pressure you to purchase and works within your budget; (sounds funny to consider budget when purchasing Mercedes). He follows through on his word and makes things happen to get your vehicle ready when needed. He's...
Cars.com Review
- April 20, 2020
Brian was fantastic to work with. He was thorough in explaining details and not at all pushy. Very easy going and we would definitely go back!!
Google Review
- April 12, 2020
Response from the owner Replied: It was our pleasure to serve you! So glad we were able to find exactly what you wanted. And thanks for posting your comments and 5-Star rating on Google reviews.
Google Review
- April 12, 2020
Response from the owner Replied: Thomas is one of the best in the business! Thank you for sharing your thoughts and giving him a 5-Star review.
Cars.com Review
- April 10, 2020
I stopped several times and looked at several cars. Never felt pressured. They gave me the time I needed. Felt I left with a good deal.
Cars.com Review
- March 31, 2020
I was looking to get a vehicle I had other dealerships approach me but Justin was great he was not pushy like all of the others he was easy to work with and very friendly I will go back to him after this car is paid off Thank you Justin B
Cars.com Review
- March 22, 2020
Nathan Guillaume was great, he was enthusiastic, flexible and has helped me lease my top car choice. It has been a pleasure doing business with him and I would certainly recommend him.
Google Review
- March 22, 2020
Response from the owner Replied: Thank you for the 5-Star rating on Google!
Google Review
- March 22, 2020
They fixed my Volkswagen better than what it was before it was broken.
Response from the owner Replied: We do our best to give it back better than when it comes in. Thank you for the 5-Star rating! We really appreciate that!
Cars.com Review
- March 18, 2020
I had a great first time buying experience here. Everyone was very helpful and committed to providing great service. I highly recommend working with Susan!
Cars.com Review
- March 18, 2020
Had a very specific car I wanted. Nathan was recommended to me by my brother. He was able to get what I wanted. His salesmanship was courteous, helpful and professional. I'm very pleased with my vehicle
Cars.com Review
- March 12, 2020
The service was great, I told Thomas exactly what I wanted and what price range I was in and he found it for me! Thomas answered all of my questions and made my car buying experience a good one. I couldnt be happier with my new car purchase! I totally recommend this dealership!
Google Review
- March 12, 2020
Response from the owner Replied: We do our best to give it back better than when it comes in. Thank you for the 5-Star rating! We really appreciate that!
Google Review
- March 12, 2020
Response from the owner Replied: Thank you for the business Travis. We also appreciate you taking the time to post a 5-Star rating on Google. :)
Google Review
- March 12, 2020
Response from the owner Replied: Thank you so much for your continued support Cheng. We also appreciate you taking the time to post your comments and 5-Star rating on Google.
Cars.com Review
- March 04, 2020
Ryan W. sold me my 2020 VW Tiguan SE. Very informative, kind, and helpful. No haggling. I had a terrible experience 2 years ago at Dave Wright and at Carousel it was nothing like that. I didnt shed one tear! Though buying a car is stressful, especially for me, young girl, never had a good car,...
Cars.com Review
- March 04, 2020
Heard great things about Dustan from my friend, he made the whole shopping experience painless and easy. Everyone was very nice and willing to work with you.
Cars.com Review
- March 02, 2020
Michael Morgan helped me purchase an Audi Etron. He is very personable, knowledgeable about the product (even though it was new to the dealership) and helpful in getting me a fair price. He has effectively followed up after the sale.
Cars.com Review
- February 23, 2020
We were very happy with the whole process. Dustan Fogle was helpful, thorough, knowledgeable and professional. Getting our new car was an easy and pleasant experience. I highly recommend Dustan and Carousel Motors!
Google Review
- February 22, 2020
Response from the owner Replied: Thank you for the 5-Star rating on Google
Google Review
- February 22, 2020
Google Review
- February 22, 2020
Response from the owner Replied: Thank you for the 5-Star rating on Google
Google Review
- February 22, 2020
Response from the owner Replied: Thank you for the 5-Star rating on Google
Google Review
- February 22, 2020
Response from the owner Replied: Richard, we're concerned to see a 1-Star rating on Google. If you would you be so kind, please email details of what happened to editor@carouselmotors.com. Our management team will review your concerns and follow up. Thank you in advance for your cooperation.
Google Review
- February 22, 2020
I'm editing my review because of how they've treated my wife the entire time she's had her VW in less than a year. This place is a joke for sure. If they can't make money off of you they treat you like dirt. She brought her vehicle in to get front end damage repair and they lied about her about...
Response from the owner Replied: Thanks for the great review and 5-star rating, Sean! Glad to hear how well Riley helped you get into the right car!
Google Review
- February 22, 2020
Worked with Vaseal on a used vehicle purchase. He was fantastic. Very attentive and respectful. Did not experience any over-the-top pressure or sales tactics from Vaseal or the rest of the Carousel team. Highly recommended.
Response from the owner Replied: Thank you Ian. We appreciate you taking the time to share this review of your buying experience with Vaseal. Don't hesitate to reach out with any questions or concerns.
Google Review
- February 22, 2020
I bought a Mazda CX-5 here, making the deal with Mr. Fogle. He was an absolute gem of a salesman, greatly helpful, kind, and patient. All of the staff I came across left a good impression on me.
Response from the owner Replied: Thank you so much for your 5-Star rating and kind comments. We appreciate your business and hope you enjoy your new CX-5.
Google Review
- February 22, 2020
Bought a car with Dusty yesterday he was verry knowledgeable on the invintory wich made it easy find for me to drive away a happy new Maxima owner. Infact the whole team did a great job. Thanks Guys
Response from the owner Replied: Thank you for the business Travis. We also appreciate you taking the time to post a 5-Star rating on Google. :)
Google Review
- February 22, 2020
This is my second car from them, Dustan is a good guy!
Response from the owner Replied: Thank you so much for your continued support Cheng. We also appreciate you taking the time to post your comments and 5-Star rating on Google.
Google Review
- February 12, 2020
Response from the owner Replied: Thank you Ian. We appreciate you taking the time to share this review of your buying experience with Vaseal. Don't hesitate to reach out with any questions or concerns.
Google Review
- February 12, 2020
Response from the owner Replied: Thank you so much for your 5-Star rating and kind comments. We appreciate your business and hope you enjoy your new CX-5.
Cars.com Review
- February 05, 2020
We found the car on line and spoke to the sales rep. It seemed the car was what we were after. Told the rep. we were coming from about 350 miles and this was going to be a cash sale and that we wanted to buy the car and be on our way. Counting the test drive we were probably in and out in less than...
Cars.com Review
- January 31, 2020
We are from out of town and was stuck with our car broken down. Took it to the dealership for warranty maintenance and decided to see what they had if we needed to upgrade. Vaseal Carter stayed with us the whole time making sure we were taken care of, questions answered, and worked with us to get...
Cars.com Review
- January 31, 2020
If you are looking for a new or used car, or even looking to lease, Justin Batzkiel Is your guy. He makes the entire process stress free. The entire staff there is great and friendly as well!
Cars.com Review
- January 24, 2020
I had an excellent experience at Carousel Motors. I didn't feel pressure to buy. My brand specialist, Ryan Wyant, was great. His communication was on point. The other staff I met was easy to work with and professional. In the end I did purchase a vehicle from them, they brought exactly what I wanted...
Google Review
- January 22, 2020
Response from the owner Replied: Tyson, appreciate you taking the time to leave us a 5-Star review on Google!
Google Review
- January 22, 2020
Response from the owner Replied: Thank you for the 5-Star review Vicki!
Google Review
- January 22, 2020
Everyone here has an attitude towards customers here except for the sales man. This happens especially in the service department ( the mechanics are good but the front desk are arrogant ) Furthermore, the sales manager looks like you own them money. No one seems to be enthusiastic about their jobs...
Response from the owner Replied: Jack, thank you for making this situation aware to us. Our goal is to always make customers feel valued and appreciated. While we always strive for 100% customer satisfaction, sometimes we miss the mark. I'll make sure the managers and owners see and discuss your review.
Google Review
- January 22, 2020
Pretty quick sale! Hoping gentleman's agreements are followed through.
Response from the owner Replied: Thank you for the 4-Star review Andrew. Did everything work out with the gentleman's agreement to your liking?
Cars.com Review
- January 18, 2020
From my first contact, Nathan G. gave his time to listen and ask questions, to know exactly what type of vehicle I wanted. He went out of his way to find the exact vehicle I was looking for...love my new CX5!!!
Cars.com Review
- January 13, 2020
Benjamin Cool made all the difference in buying at Carousel Motors. His professionalism and experience helped in making all of our decisions. Will purchase from him again in the near future.
Yelp Review
- January 13, 2020
I read the customer comments about Carousel Motors before purchasing a new car. Decided to go with them after talking to and meeting with Benjamin Cool. I felt Benjamin made all the difference. He was more than helpful and had some excellent suggestions in making a final decision to buy. Looking...
Google Review
- January 12, 2020
Response from the owner Replied: Wow, this review has made our day. It's our pleasure to serve you and very excited to know you're in the vehicle of your dreams. We hope you really enjoy it and please come see us again if there's anything else we can do.
Google Review
- January 12, 2020
Response from the owner Replied: Thank you for the 4-Star review Andrew. Did everything work out with the gentleman's agreement to your liking?
Google Review
- December 22, 2019
Response from the owner Replied: Thank you Vasilena, for your 5-Star rating.
Google Review
- December 22, 2019
I purchased a used SUV from Vaseal Carter and it was a great experience. He was very pleasant and professional.
Response from the owner Replied: Thank you for the 5-Star rating and kind words about Vaseal. We know you'll enjoy your new-to-you SUV!
Google Review
- December 22, 2019
Vaseal was so rude! I went there several days ago to negotiate the price on glc, he told me take it or shake the hand and go away. What kind of service was that!
Response from the owner Replied: Thank you for your review. However we have no record of a xiaohei li in our customer database or prospect list. Our GM is willing to talk with you to learn what happened. Please call Tor at 319-354-2550 at your earliest convenience. Thank you.
Google Review
- December 12, 2019
Response from the owner Replied: Thank you for your review. However we have no record of a xiaohei li in our customer database or prospect list. Our GM is willing to talk with you to learn what happened. Please call Tor at 319-354-2550 at your earliest convenience. Thank you.
Google Review
- December 12, 2019
Response from the owner Replied: Thank you for the 5-Star rating and kind words about Vaseal. We know you'll enjoy your new-to-you SUV!
Yelp Review
- November 29, 2019
Ryan Wyant is really pleasure to work with .purchased new Mercedes C300thanks
Yelp Review
- November 26, 2019
First off I want to say TJ in finance was amazing this whole process. As for the used car branch I would never recommend it. They made it sound good, "oh we will fix that, and change that, and help with that". Then once I got the car home it was acting funny so I had a mechanic friend look at it...
Cars.com Review
- November 25, 2019
Third car Ive bought from Susan and we dont even live in town anymore. Most honest and best service Ive ever experienced at a dealership. I wish I lived in town to have my car serviced there also.
Google Review
- November 22, 2019
Response from the owner Replied: Thank you for the 5-Star rating!
Google Review
- November 22, 2019
Response from the owner Replied: Thank you for the 5-Star rating!
Google Review
- November 22, 2019
My salesman was Vaseal. I purchased a used pickup truck which is in really nice shape. Highly recommended. Pleasant experience. I'd been searching for months and had been to a TON of dealers and looked through hundreds of private listings. My search ended here and I couldn't be happier. They even...
Response from the owner Replied: Appreciate the kind words and 5-Star rating on Google. We're happy to know Vaseal helped you find the perfect truck.
Google Review
- November 22, 2019
Straight forward sales & financial officer. Clean. Very respectful. Very enjoyable experience
Response from the owner Replied: Thank you for the 5-Star rating! We appreciate you taking the time to post your kind comments on Google reviews.
Google Review
- November 22, 2019
I had a really good experience with Vaseal. He was very straightforward and helpful. I find car buying to be very stressful, so he was very helpful.
Response from the owner Replied: Thank you for your business and taking the time to post such nice comments about Vaseal. Please stay in touch with Vaseal if there's anything else we can do to serve you.
Yelp Review
- November 19, 2019
Had great service/help in selecting a new car from Ryan Wyant. We were debating between two cars. Ryan did a great job of showing us all the features and advantages of owning a Mazda. When the car we wanted wasn't on the lot, he found one for us in just a day. The whole car buying process was the...
Cars.com Review
- November 15, 2019
We had great assistance from Ryan Wyant in locating the new car of our choice. We were debating between a Mazda and another car (from another dealer). Ryan was extremely helpful in highlighting the features important to us on the Mazda. Once we made our decision, he located our dream car at a...
Cars.com Review
- November 12, 2019
Will buy from them again! Went to buy a used Audi and ended up buying a brand new Mazda. Great customer service and Sales team!
Google Review
- November 12, 2019
Response from the owner Replied: Thank you for your business and the 5-Star rating! Vaseal is great to work with.
Google Review
- November 12, 2019
Response from the owner Replied: Thank you for your business and the 5-Star rating. We also appreciate the kind words. We'll be sure to share these will Vaseal.
Google Review
- November 12, 2019
Response from the owner Replied: Thank you for the 5-Star rating! We appreciate you taking the time to post your kind comments on Google reviews.
Google Review
- November 12, 2019
Response from the owner Replied: Thank you for your business and taking the time to post such nice comments about Vaseal. Please stay in touch with Vaseal if there's anything else we can do to serve you.
Cars.com Review
- October 29, 2019
I did buy a new Nissan Sentra and I did a good deal with Justin Batzkiel. He found a good car for my family and exceptional payment conditions.
Cars.com Review
- October 24, 2019
Carousel Nissan made the buying process so easy and comfortable! I did not feel any pressure whatsoever and the dealers were great. I would recommend.
Google Review
- October 22, 2019
Response from the owner Replied: Tim, thank you for the 4-Star rating on Google. We'll continue to improve so we can earn a 5-Star from you next time.
Google Review
- October 22, 2019
Response from the owner Replied: Tessa, we're sorry to see you had a bad experience. However, with no comments, we're not exactly sure what took place. If you would be so kind, please send an email to editor@carouselmotors.com with details of what happened and how we can help. Thank you.
Google Review
- October 22, 2019
The mechanics here are incompetent at best. My grandparents brought their vehicle here because their brake lights wouldn't turn off. Upon being unable to find the issue, the mechanic literally pulled the bulbs and sent them on their way - with absolutely no brake lights. My grandparents drove in...
Response from the owner Replied: Jennifer, thank you for notifying us right away but this does not sound like something our mechanics would do. Based on your review we're not sure who your grandparents are or what car they brought in. We don't ask for personal information over public forums, so we'd like you to call our Service Manager, Allen at 319-354-2550 immediately. Thank you for your assistance.
Google Review
- October 22, 2019
I have only dealt with the parts place here and they are very very good highly recommend
Response from the owner Replied: Thanks for the 5 star rating, William!
Cars.com Review
- October 17, 2019
I went in on a Saturday morning having looked at the inventory online prior to my arrival. Trent helped and was very nice and not pushy. I had quite a few questions, most of which he knew the answers to but some he said he didnt know would have to check back inside. I went for two test drives, and...
Yelp Review
- October 17, 2019
Looking at the reviews now I wish I would've looked at the reviews before going here. I had the worst experience ever with carousel motors!!! my boyfriend and I went to Cassill motors October 9, 2019 they seemed so welcoming and just all around amazing people. We ended up getting a 2015 Ford fusion...
Cars.com Review
- October 16, 2019
My whole experience was great while buying a car here! Ben was great to deal with! I couldnt have had a better experience than I did!
Google Review
- October 12, 2019
Response from the owner Replied: Thanks for the 5 star rating, William!
Google Review
- October 12, 2019
Response from the owner Replied: Thank you for the kind words and 5-Star rating on Google. Appreciate you taking the time to do it.
Google Review
- October 09, 2019
Response from the owner Replied: Thank you for letting us know of your experience. We will be sure to remind our sales people to be more enthusiastic and joyful about their work.
Google Review
- October 07, 2019
Response from the owner Replied: Thank you for letting us know of your experience. We will be sure to remind our sales people to be more enthusiastic and joyful about their work.
Google Review
- October 05, 2019
Response from the owner Replied: Thank you for letting us know of your experience. We will be sure to remind our sales people to be more enthusiastic and joyful about their work.
Cars.com Review
- October 04, 2019
I stopped in to look at the inventory and see if there was anything I liked. My salesman was very nice and wasn't pushy. I ended up test driving two different Rogues. I bought the 2nd one I drove. I LOVE this SUV! The staff worked hard to get my financing approved and paperwork signed so I...
Cars.com Review
- October 03, 2019
i have been looking at purchasing a new car for quite awhile, stopped by some other dealers and was disappointed in both selection and the aggressiveness of sales people. I have been wanting to try a Nissan vehicle so decided to try Carousel Nissan, I seen what I wanted to check out online and when...
Google Review
- September 22, 2019
Response from the owner Replied: Thanks for the 5 star rating, Hiruni!
Google Review
- September 22, 2019
Nice cars grumpy people
Response from the owner Replied: Thank you for letting us know of your experience. We will be sure to remind our sales people to be more enthusiastic and joyful about their work.
Google Review
- September 22, 2019
My fianc and I had a wonderful experience buying a car at Carousel Motors over the weekend! Ryan W was our sales person and he was fantastic. He listened to what we wanted and was very thorough when discussing different vehicles with us. I absolutely love my new car and I cant wait to continue doing...
Response from the owner Replied: Thanks for the 5 star rating, Emily! We appreciate your business and do hope you keep coming back! We are happy to help!
Google Review
- September 22, 2019
My 2014 Mazda CX-5 needed an oil change and had hit it's 20K mark. Prior to taking it to Carousel the estimate was $108. This car spends winters in the garage and driven only on the weekends. They called me to recommend new tires (though the treads were fine), multiple filters, etc., bringing the...
Response from the owner Replied: Thank you for the review. Our service technicians try and fix only what needs fixed but we will get this to service manager. Thank you.
Google Review
- September 22, 2019
Got my car here, and everytime I bring it here for service, I get top notch customer service. The car is also washed for free after the service, feels like a brand new car when I pick it up.
Response from the owner Replied: Thanks for the 5 star rating, Kshitiz! We are grateful for your business and continued support!
Cars.com Review
- September 21, 2019
Michael was a great guy to deal with. He went above and beyond for me! From first meeting him to the end of our purchase Michael made everything possible.
Google Review
- September 12, 2019
Response from the owner Replied: Thank you for letting us know of your experience. We will be sure to remind our sales people to be more enthusiastic and joyful about their work.
Google Review
- September 12, 2019
Response from the owner Replied: Thanks for the 5 star rating, Kshitiz! We are grateful for your business and continued support!
Google Review
- September 12, 2019
Response from the owner Replied: Thank you for the 5 star rating, Jacqueline! Thank you for your business as well and we look forward to helping you get your next car!
Google Review
- September 10, 2019
Response from the owner Replied: Thank you for letting us know of your experience. We will be sure to remind our sales people to be more enthusiastic and joyful about their work.
Google Review
- August 22, 2019
Response from the owner Replied: Thank you for the rating, Michael. If you could email editor@carouselmotors.com and let us know what we can do to help make your experience better, we would appreciate that.
Google Review
- August 22, 2019
Response from the owner Replied: Thanks for the 5 star rating, Bae!
Google Review
- August 22, 2019
Response from the owner Replied: Thanks for the 5 star rating, Ben!!
Google Review
- August 22, 2019
Response from the owner Replied: Thanks for the 5 star rating, Eduardo!
Google Review
- August 22, 2019
They have some beautiful cars. Saw a Mercedes E AMG that is gorge,
Response from the owner Replied: Thank you for the 4 star rating, Renee! If you could let us know what we can do to make it a 5 star, we would appreciate that!
Google Review
- August 22, 2019
I had an amazing experience with carousel Motors this week. I had been looking for a new (to me) Audi for over a week. They had the exact options in a very well maintained A6. Even though I live in Ohio, they made it a very easy transaction! Tyler in sales, picked me up from my hotel in the morning....
Response from the owner Replied: Thanks for the 5 star rating, Michael! We are glad the process went smoothly for you and Glad Tyler was there to help!
Google Review
- August 22, 2019
My wife and I purchased a vehicle from Carousel Motors/Mercedes of Iowa City in August of 2019. We felt very comfortable with the dealership and especially Mike Morgan throughout the process and really appreciated their professionalism and attention to detail.Highlights: comfort level, friendly...
Response from the owner Replied: Thank you for the 5 star rating, Greg! We are glad you had a good experience and we are happy to help! Come back soon!
Google Review
- August 22, 2019
I have brought my Tiguan here now a couple times to have repairs done and also just regular oil changes. Always very professional, and quite polite. They are fast and so generous! Looking forward to buying my future car here.
Response from the owner Replied: Thank you for the 5 star rating, Jacqueline! Thank you for your business as well and we look forward to helping you get your next car!
Google Review
- August 22, 2019
Haris H did a wonderful job at helping me find my dream car! He really went out of his way to make sure I got everything I was looking for. I would recommend going to Haris. Great guy, great service!
Response from the owner Replied: Thank you for the 5 star rating, Elma! We are so glad you found your dream car and that Haris was there to help you through the process!
Google Review
- August 12, 2019
Response from the owner Replied: Thank you for the 5 star rating, Elma! We are so glad you found your dream car and that Haris was there to help you through the process!
Google Review
- August 12, 2019
Response from the owner Replied: Thank you for the 4 star rating, Renee! If you could let us know what we can do to make it a 5 star, we would appreciate that!