Cars.com Review
- June 23, 2026
My experience there was incredible! I worked with Arthur, and he was one of a kind. It was comical, as I actually went to a Mercedes-Benz dealership and was inquiring about a BMW. Arthur had all of the details, and he went above and beyond to help me purchase this vehicle that I am absolutely in...
Cars.com Review
- February 24, 2026
I recently purchased a Mercedes GLC 300 from Mercedes-Benz of Shrewsbury, and I had the pleasure of working with Arthur Gordon. From start to finish, Arthur was personal, quick to respond, extremely helpful, and very pleasant to work with. He made the entire process smooth and stress-free, always...
Cars.com Review
- August 15, 2025
I wish I can give the service 4 stars , but I can't . They broke my fuel line during recall I had to go back several time to get the engine bay washed, then the oil dip stick was broken. They did try to make it right , but overall , I wouldn't go back.
Dealer Replied: Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us at 01743 441191 when you have an opportunity, and we will be more than happy to try and turn your experience around. - Lookers customer service & resolution team