I don’t think my poor experience dealing with this dealership is a reflection of the dealership as a whole,,,. I believe since I ask questions about charges and services instead of just paying whatever is quoted leads to dismissive behavior from advisor and probably rushed service..,,either way the...
Response from the owner Replied: Hi Reginald, sorry to hear you weren't satisfied with how your questions were addressed at your recent service visit. We take pride in treating all customers with patience and respect. If you haven't already, please contact our service manager, Ron Shaban, at (804) 755-9340 so we can better understand what happened.