Purchased a used vehicle with a stated warranty and was also told it had passed VA state inspection. Have been chasing the sales rep for a while now to address the fact that the vehicle needs $3,000-$4,000 worth of repairs. They don’t seem to want to talk to me. The vehicle was also sold with a tire...
Response from the owner Replied: Thank you for your feedback and for bringing your concerns to our attention. We want to clarify that the vehicle in question did indeed pass the Virginia state inspection and there were no driveability issues noted at the time of your purchase. As with all our vehicles, particularly older models, we strive to accurately represent their condition to the best of our ability.We would like to note that there was no indication of bent rims or issues with the bearings during our inspection process. Additionally, the vehicle's pricing was set in accordance with its condition, which included the state of the tires. It was not represented as having new tires.We understand that you traveled from out of state and had the opportunity to inspect the vehicle before finalizing your purchase. We always encourage our customers to thoroughly review their chosen vehicle and raise any immediate concerns they might have.Unfortunately, any issues or concerns regarding the vehicle would have needed to be addressed at the time of sale. We are committed to customer satisfaction and regret that your experience did not meet your expectations.