Yelp Review
- April 09, 20197
I brought my 2018 Audi Q5 in for the air-conditioning not working. Upon inspection my service tech., Adam, informed me I needed a new compressor and that it was backordered from Germany. The part arrived and approximately 30 days later the job was completed. This was very disappointing to me, as I...
Google Review
- October 21, 2019
Google Review
- October 20, 2019
Left by Brian F.
Google Review
- October 20, 2019
I'm a first time Audi buyer, and while I love the brand, I love having a great customer service experience more than anything else. I worked directly with the sales manager Kareem Alayoubi who was so kind and helpful. While other people in the car industry have this "I can't be bothered", Kareem was...
Google Review
- October 19, 2019
Left by Deanna B.
Google Review
- October 17, 2019
Really good service thank you joe Alcazar
Cars.com Review
- October 16, 2019
The service department is simply fantastic. Every member makes your experience a joy. 10 How can it not be when you have Jesus, Reed, Gabby and Miquel . They make it a pleasure to do business with Audi.
Cars.com Review
- October 10, 2019
The staff at Resnick is awesome so helpful and Jesse and service is wonderful helps me out a lot also Carl the service manager just an awesome experience
Google Review
- October 10, 2019
I love the service department at this dealership! Jesus is always so kind and helpful. I want to get another Audi when this lease is up simply because this service department is so on top of things.
Google Review
- October 09, 2019
Left by Jim F.
Cars.com Review
- October 08, 2019
Had my Audi 65000 miles service at this dealer (I also purchased the car here too) but I have been going to keys Audi in Van Nuys. Keys Audi van Nuys gave me a hard time about loaner car while Rusnak Audi had no problem with a loaner. Definitely recommend this dealer for service
Yelp Review
- October 07, 2019
Kelly, at Westlake Audi, made my car buying experience much more enjoyable than I anticipated. Not only was he patient in showing me different models but kept the whole process very transparent. He advocated for me to receive more on my trade-in value for my old vehicle. Being a younger shopper it...
Yelp Review
- October 07, 2019
Bought an Audi A4 earlier in the year and received great customer service at Rusnak/Westlake Audi from Mike and Fay. They were helpful throughout the transaction and answered all my questions. I was in and out of the dealership after a few hours. Highly recommend reaching out to Mike and Fay when...
DealerRater Review
- October 04, 2019
I was taken care of very well by the Service Department. There was something that I thought was an issue and actually was not and they took the time to explain to me what was going on so I could understand it.
Edmunds.com - Service Review
- October 04, 2019
Outstanding service - all done on time and as promised - was met with nothing but smiles. Highly recommeded.
Google Review
- October 03, 2019
Jesse at Rusnak Audi is exceptional. His follow up has been thorough for an ongoing problem with my vehicle. I have been going to this dealership for over six years now and don't have any complaints.
Google Review
- October 03, 2019
Left by Caroline H.
Google Review
- October 03, 2019
Left by Brandi M.
Jesse at Rusnak Audi is exceptional. His follow up has been thorough for an ongoing problem with my vehicle. I have been going to this dealership for over six years now and don't have any complaints.
Google Review
- September 29, 2019
Left by Mark W.
Edmunds.com - Sales Review
- September 29, 2019
Another great experience at Rusnak Audi Westlake Village. Management, leasing agent and service have always been superb.
Google Review
- September 28, 2019
I had an excellent experience buying a car at this Audi dealership in Thousand Oaks. The salesman helped me find just the car that I wanted. Thank you so much
Cars.com Review
- September 27, 2019
Jesse the service writer was awesome as usual as well as the rest of the staff who is always friendly and well receiving.
Edmunds.com - Service Review
- September 27, 2019
Have been driving from Oxnard to get all service ! Why because Westlake and Service adviser Jessy is the best
Google Review
- September 26, 2019
Left by Kyle R.
Edmunds.com - Service Review
- September 20, 2019
Dealership treats customers with the service one should expect from a premium marque. My service advisor (Jesse) is always friendly and explains what's going on. Text updates are very useful.
Google Review
- September 17, 2019
Great service
Cars.com Review
- September 17, 2019
Adam and the Service Department provided exceptional service for my A-4.
DealerRater Review
- September 17, 2019
Left by Adolfo V.
Thanks to Zack and the rest of the team! The car was clean when I pick it up and the lady at the phone was able to get me a loaner even when I had forgot to call in advance.
Cars.com Review
- September 17, 2019
I have been visiting this dealership for years to have my vehicles serviced. They always perform with distinction and professionalism. They've always gone above and beyond to make sure that all expectations were met, and I would and have recommended this dealership to others.
Google Review
- September 16, 2019
Great service
Yelp Review
- September 15, 2019
Mike helped me out with getting a new car. Even though it was a long process from being out of state it was still smooth and never felt any pressure. I highly recommend doing business with him. I'm so happy that I got my dream car!
Google Review
- September 14, 2019
Google Review
- September 14, 2019
Left by Amy M.
Google Review
- September 10, 2019
Great experience was in and out with car in less than 2 hours. Fay was tremendous as well as Finance ManagerRalph
Google Review
- September 10, 2019
I am on my 3rd Audi. This was the first time dealing with RUSNAK. I actually went to DCH Calabasas first as that is where I bought my last Audi. I asked for my sales rep Mike Jaber and they told me he left and is selling used cars somewhere. He has always been so upfront and honest and so now I was...
Google Review
- September 10, 2019
Left by Ralph M.
Great experience was in and out with car in less than 2 hours. Fay was tremendous as well as Finance ManagerRalph
Google Review
- September 09, 2019
I am on my 3rd Audi. This was the first time dealing with RUSNAK. I actually went to DCH Calabasas first as that is where I bought my last Audi. I asked for my sales rep Mike Jaber and they told me he left and is selling used cars somewhere. He has always been so upfront and honest and so now I was...
Yelp Review
- September 09, 2019
I am on my 3rd Audi. This was the first time dealing with RUSNAK. I actually went to DCH Calabasas first as that is where I bought my last Audi. I asked for my sales rep Mike Jaber and they told me he left and is selling used cars somewhere. He has always been so upfront and honest and so now I was...
Google Review
- September 08, 2019
I just purchased a 2015 A6 and was not disappointed with the buying experience. I've been doing business with them for over ten years and once again the team there prove they understand value. From Chris Paz, GM, Carl Seehoffer, Service Manager, James Anderson, Finance Manager, and Fay Moghadam,...
Google Review
- September 08, 2019
My service consultant, Jesse Aguayo, has always been an exceptional employee. He is the utmost professional and a pleasure to work with. Keep up the good work, Jesse!
Google Review
- September 08, 2019
All the staff in the service department are amazing. Very friendly and approachable. Jesse is my go to service advisor! He his always on point and honest. Thank you Rusnak Audi for always helping me out.
Google Review
- September 08, 2019
Once again this Audi dealership has done an outstanding job. Very nice people and very good business always enjoy bring my car here. Thanks again
Google Review
- September 08, 2019
One of the best people to work with when buying or leasing an Audi is Mike Jaber!! He is extremely honest and has your best interest in mind. I have leased 2 cars from Mike and he has been beyond helpful and considerate. It can be difficult to know who to trust when trying to find your next car, but...
Google Review
- September 08, 2019
Had a fantastic experience buying my vehicle from Rusnak Westlake. Fay is great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. I will forever...
Google Review
- September 08, 2019
First class customer service.
Google Review
- September 08, 2019
My salesman, Kareem, was so efficient and patient and kept us posted on the status of the car I wanted to test drive. He was so easy-going and answered all my questions so patiently. I love his no-pressure sales manner. This car-buying experience was the best!
Google Review
- September 08, 2019
Great dealership.
Google Review
- September 08, 2019
I bought two cars from them
Google Review
- September 08, 2019
Google Review
- September 08, 2019
Google Review
- September 07, 2019
Left by Fiona N.
Google Review
- September 07, 2019
Google Review
- September 07, 2019
Google Review
- September 05, 2019
Google Review
- September 05, 2019
Yelp Review
- September 04, 2019
I've bought three cars from here over 12 years and utilizing the service department since 2007. Carl & Jesse & Michelle &!Stacey and the entire team have been so good to me. Even in emergency situations they made space and accommodated me. I just picked up my car from service and I'm just shocked...
Google Review
- September 04, 2019
Google Review
- September 03, 2019
Left by Monette S.
Google Review
- August 30, 2019
One of the best people to work with when buying or leasing an Audi is Mike Jaber!! He is extremely honest and has your best interest in mind. I have leased 2 cars from Mike and he has been beyond helpful and considerate. It can be difficult to know who to trust when trying to find your next car, but...
Google Review
- August 30, 2019
Great dealership.
Yelp Review
- August 30, 2019
One of the best people to work with when buying or leasing an Audi is Mike Jaber!! He is extremely honest and has your best interest in mind. I have leased 2 cars from Mike and he has been beyond helpful and considerate. It can be difficult to know who to trust when trying to find your next car, but...
Edmunds.com - Service Review
- August 28, 2019
Left by Shauna W.
Every time I need to have anything worked on in my car, this dealership is amazing! They always take such good care of me.
Google Review
- August 27, 2019
Once again this Audi dealership has done an outstanding job. Very nice people and very good business always enjoy bring my car here. Thanks again
Google Review
- August 23, 2019
I bought two cars from them
Edmunds.com - Service Review
- August 23, 2019
Work performed was for an Audi recall notice. Was finished in about an hour.
Facebook - Web Review
- August 22, 2019
Very friendly staff and a beautiful facility.
Google Review
- August 21, 2019
Left by Nina I.
First class customer service.
DealerRater Review
- August 21, 2019
Friendly engagement, willing to allow test drives, straight to a competitive price. Overall great experience. Have not used the service department yet, but discussed prices for maintenance and they were very helpful.
Cars.com Review
- August 15, 2019
My experience was good. Jesus is an excellent service advisor.
Google Review
- August 15, 2019
Left by Kenny M.
All the staff in the service department are amazing. Very friendly and approachable. Jesse is my go to service advisor! He his always on point and honest. Thank you Rusnak Audi for always helping me out.
Google Review
- August 10, 2019
Had a fantastic experience buying my vehicle from Rusnak Westlake. Fay is great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. I will forever...
DealerRater Review
- August 09, 2019
Had a fantastic experience buying my vehicle from Rusnak Westlake. Fay is great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. I will forever...
Yelp Review
- August 09, 2019
Had a fantastic experience buying my vehicle from Rusnak Westlake. Fay is great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. I will forever...
Google Review
- August 08, 2019
Great Experience!
Google Review
- August 08, 2019
Always have great service and support here! The people are always so pleasant and never feel pressured into anything.
Google Review
- August 08, 2019
Fantastic. Adam Ummarino in the Service Department has been taking care of me and my Audis for years. Hes very helpful and responsive. Im fan of the dealership and a huge contributing factor is Adam and rest of the excellent Service team.
Google Review
- August 08, 2019
shout out to Martin who make the process smooth and easy. We went there and within 2 hours already driving our new Audi A4 on the way back to home. Keep driving for a month so far and absolutely love our car.
Google Review
- August 08, 2019
I have always liked the service staff at Rusnak Audi! I get in and out very fast. I didn't particularly like having to go to Enterprise this last time to get a loaner when they were doing a recall repair, but even that they made as fast and easy as possible!
Google Review
- August 08, 2019
Extremely positive purchasing experience from start to finish. Alfredo Lazo, internet sales and leasing, welcomed and treated us like long-time friends! He was very up-front and honest throughout the entire process and was able to help us to narrow down to the perfect car. We never felt...
Google Review
- August 08, 2019
Multiple vehicles purchased through this Audi dealership without issue. Always a pleasure! Thank you Rusnak/Westlake Audi
Google Review
- August 08, 2019
High quality service, I highly recommend Audi Rusnak Westlake
Google Review
- August 08, 2019
Audi of Westlake provided fantastic service very friendly.
Google Review
- August 08, 2019
The staff was friendly and got my car in and out of service for routine maintenance on time as promised.
Google Review
- August 08, 2019
Beautiful.
DealerRater Review
- August 07, 2019
This is the 3rd Audi we have purchased from Rusnak. The sales and service departments are top notch. All negotiations are very transparent. I would recommend Rusnak.
Google Review
- August 06, 2019
Left by Cindy R.
Google Review
- August 04, 2019
Left by Linna Y.
shout out to Martin who make the process smooth and easy. We went there and within 2 hours already driving our new Audi A4 on the way back to home. Keep driving for a month so far and absolutely love our car.
Google Review
- August 04, 2019
Google Review
- August 03, 2019
Left by Gavin L.
Google Review
- August 02, 2019
Left by Heidi P.
Google Review
- August 02, 2019
Google Review
- August 02, 2019
Google Review
- July 31, 2019
Beautiful.
Google Review
- July 30, 2019
Extremely positive purchasing experience from start to finish. Alfredo Lazo, internet sales and leasing, welcomed and treated us like long-time friends! He was very up-front and honest throughout the entire process and was able to help us to narrow down to the perfect car. We never felt...
Google Review
- July 30, 2019
Left by Taleen A.
Yelp Review
- July 29, 2019
I'm not sure if I'm allowed to be giving five stars... I did not buy a car here. It's a long story and I won't bore you with the details.But I did go back and forth in several emails and went in to test drive some Q5s.Man... I thought that I really did not like car dealerships. You walk in and they...
Cars.com Review
- July 26, 2019
My service Advisor Adam was great. Able to take me to my office/pick up. Friendly. Courteous. Clean. Didn't purchase my car from this location but will definitely consider in the future.
Google Review
- July 24, 2019
Multiple vehicles purchased through this Audi dealership without issue. Always a pleasure! Thank you Rusnak/Westlake Audi
Google Review
- July 22, 2019
We just bought a new Audi A3 e tron at Rusnak/Westlake Audi. The whole experience was great. I'm so glad we decided to go to Rusnak/Westlake Audi to buy our new car.
Google Review
- July 18, 2019
Great service
Google Review
- July 17, 2019
The staff was friendly and got my car in and out of service for routine maintenance on time as promised.
Google Review
- July 17, 2019
I have always liked the service staff at Rusnak Audi! I get in and out very fast. I didn't particularly like having to go to Enterprise this last time to get a loaner when they were doing a recall repair, but even that they made as fast and easy as possible!
Cars.com Review
- July 17, 2019
Left by Geraldine L.
I've bought three Audis from Rusnak Westlake- wouldn't go anywhere else- they price match- quality sales and service.
Google Review
- July 17, 2019
Multiple vehicles purchased through this Audi dealership without issue. Friendly professional staff, great buying experience. Highly recommend this Audi dealership to everyone.
Google Review
- July 15, 2019
Wow! I had such a great experience buying a car from this Audi dealership!! Thank you guys for making my purchase a enjoyable experience!
Yelp Review
- July 13, 2019
Audi service department went out of its way to help me juggle the servicing of two cars - between a loaner and a shuttle and the coordinated efforts of Jesse and the staff it made it easier for me to get it all done in one Saturday. Thank you Audi of WL!
Google Review
- July 13, 2019
Fantastic. Adam Ummarino in the Service Department has been taking care of me and my Audis for years. Hes very helpful and responsive. Im fan of the dealership and a huge contributing factor is Adam and rest of the excellent Service team.
Cars.com Review
- July 13, 2019
Excellent customer services team. Easy transaction.
Google Review
- July 11, 2019
Left by Ryan S.
Audi of Westlake provided fantastic service very friendly.
Google Review
- July 09, 2019
High quality service, I highly recommend Audi Rusnak Westlake
Google Review
- July 08, 2019
I had to take my A4 in for a recall repair. Was met by Gabby our front. Her warm smile and friendly attitude was refreshing - thank you Gabby! She deserves a raise! My service tech Adam was great. His professional and courteous service was much appreciated! Thank you Gabby and Adam for your...
Google Review
- July 08, 2019
Great place to shop for a Porsche! What a selection of 991s. A totally cool showroom. Sales associates really know their cars, very friendly!
Google Review
- July 08, 2019
Ask for Alfredo if you are going to buy a car. He made getting my A4 an easy and an enjoyable experience. Got a lot of the paperwork done over the phone and saved so much time. Guy knows his stuff; professional, polite and will prove that he actually cares about the customer. Thanks Rusnak of Westlake.
Google Review
- July 08, 2019
I have been to Rusnak Audi for several years for vehicle service. On each and every occasion the people and the service have been beyond excellent. I would not consider letting anyone else take care of my Audi.
Google Review
- July 08, 2019
Great dealership for service. Jesse took care of everything and communication was excellent. Bravo
Google Review
- July 08, 2019
Fay was awesome!!!! Love her. Easy to work with and a great personality.
Google Review
- July 08, 2019
Great service and support. The staff and faculty is perfect for a Porsche lover.
Google Review
- July 08, 2019
Great service! Friendly, fast, professional
DealerRater Review
- July 08, 2019
I have gone in twice to have my 2017 Audi TTs service for oil/filter and check-ups. The staff is top rank against any client service business. They were professional, polite and expedient. The check-in, loaner, and check-out process works like a well-oiled machine. The reason I keep coming back...
Google Review
- July 06, 2019
Google Review
- July 06, 2019
Left by Linna Y.
Google Review
- July 06, 2019
Ask for Alfredo if you are going to buy a car. He made getting my A4 an easy and an enjoyable experience. Got a lot of the paperwork done over the phone and saved so much time. Guy knows his stuff; professional, polite and will prove that he actually cares about the customer. Thanks Rusnak of Westlake.
Google Review
- July 05, 2019
Left by Jack G.
Google Review
- July 04, 2019
Left by Benjamin B.
Fay was awesome!!!! Love her. Easy to work with and a great personality.
Cars.com Review
- July 03, 2019
Left by Gary L.
I have been a client of Rusnak/Westlake Audi for over six years. The service department is far superior to any I have encountered. My service adviser, Jesse Aguayo as well as his service manager Carl, have always displayed the most professional and helpful advice for each occasion that I had for...
Edmunds.com - Service Review
- July 01, 2019
I've brought my car in since late 2010. It's a Q7 TDI. I currently have about 223,000 miles and expect to go another 130,000 or so. This could only happen with a great car and great service, both are from Rusnak Audi.
Google Review
- July 01, 2019
Left by Hans M.
Great dealership for service. Jesse took care of everything and communication was excellent. Bravo
Google Review
- June 29, 2019
Great service and support. The staff and faculty is perfect for a Porsche lover.
Google Review
- June 29, 2019
I have been to Rusnak Audi for several years for vehicle service. On each and every occasion the people and the service have been beyond excellent. I would not consider letting anyone else take care of my Audi.
DealerRater Review
- June 28, 2019
I will for sure make the drive over the hill for this amazing customer service. Thank you for great service. My home dealer is Oxnard, however their customer service sucks and I will never go back there again.
Cars.com Review
- June 25, 2019
Left by Hugh W.
As usual everything was as promised, and Adam my service advisor was outstanding. I set my appointment with him, he provided pricing for a service contract, confirmed a loaner, and a guarantee for completion of service. I arrived early to the dealership, and Adam was finishing up with another...
Google Review
- June 24, 2019
Edmunds.com - Service Review
- June 23, 2019
Took my Q5 in for 20k service, work finished and completed nicely, everyone at the dealership seems very customer service oriented.
CarGurus Review
- June 23, 2019
Very helpful and courteous!
Google Review
- June 22, 2019
Google Review
- June 21, 2019
Google Review
- June 21, 2019
Great place to shop for a Porsche! What a selection of 991s. A totally cool showroom. Sales associates really know their cars, very friendly!
Google Review
- June 20, 2019
Left by Michelle L.
Edmunds.com - Service Review
- June 19, 2019
I would recommend Rusnak/Audi to all my friends and family. The service was very friendly and their customer service was on point. I always receive exceptional service from Andrew (sold me the vehicle) and from Jesus Gonzalez.
Cars.com Review
- June 14, 2019
Left by Kim F.
Mike, Bruce and Dylan were a delight to work with. Buying and Delivery process were a snap. i highly recommend Rusnak / Westlake Audi.
Google Review
- June 12, 2019
I had to take my A4 in for a recall repair. Was met by Gabby our front. Her warm smile and friendly attitude was refreshing - thank you Gabby! She deserves a raise! My service tech Adam was great. His professional and courteous service was much appreciated! Thank you Gabby and Adam for your...
Cars.com Review
- June 11, 2019
Amazing service through their internet sales dept. Ask for Alfredo!
Google Review
- June 11, 2019
Google Review
- June 11, 2019
Great service! Friendly, fast, professional
Google Review
- June 08, 2019
The service was excellent as usualThank you Jesse
Google Review
- June 08, 2019
Rusnak Audi provides excellent and attentive service from the moment you arrive at the Service Department. You are kept fully apprised of the status of your vehicle and check-out is quick and seamless.
Google Review
- June 08, 2019
Great dealership, for both Porsche and Audi. My Porsche advisor is Steve Ellis. Always does a professional job. He explains what needs to be done in layman terms. Steve is an asset to the Rusnak family.
Google Review
- June 08, 2019
Best car purchase ever. No BS, no obnoxious negotiating, just a great price and easy process. We did it over the phone, they found me better financing than I expected, and delivered it the next day. Thank you, Alfredo!
Google Review
- June 08, 2019
Very pleasant visit to the service department. The people are all very nice and helpful. Very attentive! Good customer service for sure. Thank you!
Google Review
- June 08, 2019
They made the purchase as simple as possible. The staff is very helpful and Kelly did a great job explaining everything. Our previous car was from Pasadena Rusnak so thats our go to company for our cars. Highly recommend them.
Google Review
- June 08, 2019
I was very pleased with my experience at Rusnak. Fay was attentive, conscientious, knowledgeable, kind and competent. The entire staff was pleasant and thorough. From the paperwork to the car orientation I felt taken care of. It was quite a contrast to my experience in Santa Barbara. It was worth...
Google Review
- June 08, 2019
Jesse, in service, was very nice and helpful. I truly appreciate this
Google Review
- June 08, 2019
We had routine service done on our Audi. Staff was very friendly. The car was done when promised.
Google Review
- June 08, 2019
Love you guys
Google Review
- June 08, 2019
Friendly, fast, professional
Google Review
- June 08, 2019
Left by John B.
Edmunds.com - Service Review
- June 08, 2019
All work was completed as promised and the associate I worked with was very professional and courteous.
Google Review
- June 07, 2019
They made the purchase as simple as possible. The staff is very helpful and Kelly did a great job explaining everything. Our previous car was from Pasadena Rusnak so thats our go to company for our cars. Highly recommend them.
Google Review
- June 07, 2019
Very pleasant visit to the service department. The people are all very nice and helpful. Very attentive! Good customer service for sure. Thank you!
Cars.com Review
- June 07, 2019
I recently picked up a 2019 SQ5 and Fay Moghadam was my sales rep. Prior to walking into Audi, I visited Range Rover, Porsche, BMW, Mercedes, Alpha Romeo, Infiniti,and a couple other dealers. I needed the right size SUV because I am a real estate agent so trunk space, functionality, and cabin space,...
Yelp Review
- June 05, 2019
Mike was an absolute pleasure to buy my new Audi from.He gave us a great deal on the car, made the process simple and efficient, and took plenty of time explaining the features on the car and ensuring we had all our questions answered. Mike is knowledgable, experienced, and patient! He even reached...
Edmunds.com - Service Review
- June 05, 2019
Left by Heraj P.
Great customer service. Was informed of all changes along the way. Jesse was great.
Facebook - Web Review
- June 05, 2019
I have purchased several Audis over the past 20 years aend always have been pleased by the attention and service.
Yelp Review
- June 01, 2019
Alfredo took care of us on our purchase of a new care. No BS which you get from a standard salesperson. He's accessible when you need him and keeps it 100%.
Yelp Review
- June 01, 2019
Alfredo took care of us on our purchase of a new car. No BS which you get from a standard salesperson. He's accessible when you need him and keeps it 100%.
Google Review
- May 31, 2019
Left by Reza A.
Friendly, fast, professional
Google Review
- May 31, 2019
While I leased my car through DAV AUTO, my new Audi itself was delivered to Dav from Rusnak Audi- by a fabulous employee they have named Alfredo.I had to sign the lease documents Alfredo brought with him, pay down payment etc with him. ALFREDO Made the process such a breeze, and it helped that he...
Cars.com Review
- May 30, 2019
Alfredo was great to deal with and made the process very easy.
Google Review
- May 28, 2019
Fay was awesome in making sure the deal was complete. She explained everything, answered my concerns, was very professional.
Google Review
- May 28, 2019
Left by Chris H.
Google Review
- May 27, 2019
Left by Judie C.
Jesse, in service, was very nice and helpful. I truly appreciate this
Google Review
- May 26, 2019
Love you guys
Edmunds.com - Service Review
- May 26, 2019
The service and service associate provided good service as expected. I have always been satisfied with my service at this dealer.
Yelp Review
- May 26, 2019
My wife and I just had the pleasure working with Mike Jaber (Sales), and team, at Rusnak Westlake Audi. Though I have always been a car fanatic, Mike is too, the transaction was smooth, timely, and actually fun (not the norm). This dealership has a great team, from sales - Mike, finance - Nick Diaz,...
Cars.com Review
- May 25, 2019
They have great wi-fi so you can work while you wait for your car to be serviced. And I love that they washed my car and vacuumed before they gave it back to me. :)
Google Review
- May 25, 2019
Best car purchase ever. No BS, no obnoxious negotiating, just a great price and easy process. We did it over the phone, they found me better financing than I expected, and delivered it the next day. Thank you, Alfredo!
Edmunds.com - Service Review
- May 25, 2019
Left by Chantal G.
Adam, in service, is an amazing guy. He's always cheerful and willing to get things done. I really like dealing with him and his excellent service. This is one of the main reasons I decided to get another Audi.
Yelp Review
- May 23, 2019
We just purchased our 2nd car from Rusnak Audi Westlake, and we are more excited with this purchase than our first purchase.Kareem Alayoubi went out of his way to find me a brand new 2019 Audi e-tron, while providing the best pricing offered in the local market. Kareem also took all the hard work...
Google Review
- May 21, 2019
Yelp Review
- May 18, 2019
I worked with Mike Jaber on an internet sale and it was the best car buying experience I have ever had. We arranged everything via email and Rusnak even brought the car to my home. Thanks Rusnak for making the process an enjoyable experience.
Google Review
- May 17, 2019
Left by Mike B.
We had routine service done on our Audi. Staff was very friendly. The car was done when promised.
Facebook - Web Review
- May 15, 2019
Stopped in at Rusnak/Westlake Audi as we headed to Santa Barbara. Had intentions on getting the wife a new car before the weekend. Found the exact car she wanted in their inventory. Worked with Fay for the purchase, by far one of the greatest car buying experiences ever and Fay was simply AMAZING. I...
Cars.com Review
- May 15, 2019
I was shopping for a Car, and I am happy I leased the car from Rusnak, entire process was transparent.
Google Review
- May 15, 2019
Left by Kenny M.
Jesus from service is great and helpful. Thank you Jesus for your kindness and help.
Yelp Review
- May 15, 2019
While I leased my car through DAV AUTO, my new Audi itself was delivered to Dav from Rusnak Audi- by a fabulous employee they have named Alfredo.I had to sign the lease documents Alfredo brought with him, pay down payment etc with him. ALFREDO Made the process such a breeze, and it helped that he...
Google Review
- May 15, 2019
Left by Alan G.
Google Review
- May 14, 2019
Left by Lisa K.
I was very pleased with my experience at Rusnak. Fay was attentive, conscientious, knowledgeable, kind and competent. The entire staff was pleasant and thorough. From the paperwork to the car orientation I felt taken care of. It was quite a contrast to my experience in Santa Barbara. It was worth...
Yelp Review
- May 14, 2019
These guys are terrific, I felt welcomed and was taken care of quickly, when I got the quote for the work to be done, they made it as least painful as possible. I will use them for service every time now.
Facebook - Web Review
- May 13, 2019
Stopped in at Rusnak/Westlake Audi as we headed to Santa Barbara. Had intentions on getting the wife a new car before the weekend. Found the exact car she wanted in their inventory. Worked with Fay for the purchase, by far one of the greatest car buying experiences ever and Fay was simply AMAZING. I...
Google Review
- May 11, 2019
Great dealership, for both Porsche and Audi. My Porsche advisor is Steve Ellis. Always does a professional job. He explains what needs to be done in layman terms. Steve is an asset to the Rusnak family.
Edmunds.com - Service Review
- May 11, 2019
Great service. Adam in service make your experience easy and enjoyable.
Yelp Review
- May 10, 2019
Ron Ron Ron , what a nice manger , I want to the dealership to look for new lease Audi , Ron introduce himself then walk with me and Shaw me over 10 cars then he explain all lease option and prices , warranty , and more , I'm a buyer now , the place super clean the ppl look and act Proffesinal, I...
Google Review
- May 08, 2019
Rusnak Audi continues to provide EXCELLANT service all around. I bought my 07 AUdi A4 a few years ago and received excellant service by the most knowledgable sales person, finance manager and location manager. Then when it is time for service, I have always been met with the most knowledgable and...
Google Review
- May 08, 2019
Rusk Audi in Thousand Oaks is the absolute best! My service consultant Jesse Aguayo is supreme in customer service. He goes above and beyond to make sure I am not only satisfied but happy with the work that has been performed on my vehicle. No matter how many questions I have about my car and the...
Google Review
- May 08, 2019
Andrew teramatsu at dismal was the absolute best and bent over backwards to help make sure I was able to obtain the car I wanted at the price I could afford. Wonderful dealership overall
Google Review
- May 08, 2019
Reed did a good job communicating with me as to the status and was very helpful with a few other items and cost savings.
Google Review
- May 08, 2019
I was very pleased with every aspect of the process of leasing my new A4..this is the second time that I returned to your dealership all the from Las Vegas where I live..So, thank you for your excellent service and a great level of professional behavior..Chaim Benmelech
Google Review
- May 08, 2019
My Internet Purchase Couldn't Have Been Easier!! 5 Stars - I live in Phoenix Arizona and I was looking for a specific Audi car to purchase for my wife. I reached out to Rusnak Audi and had the pleasure of working with Mike Jaber, he was extremely professional, courteous and timely in his...
Google Review
- May 08, 2019
Excellent buying experience, with no pressure and knowledgeable, friendly people all along the way. Highly recommend this dealership.
Google Review
- May 08, 2019
Trusted dealer and good service, much better than Audi Calabassas
Google Review
- May 08, 2019
Left by John P.
Reed did a good job communicating with me as to the status and was very helpful with a few other items and cost savings.
Edmunds.com - Service Review
- May 08, 2019
Great service as always. Very professional.
Google Review
- May 07, 2019
Andrew teramatsu at dismal was the absolute best and bent over backwards to help make sure I was able to obtain the car I wanted at the price I could afford. Wonderful dealership overall
Yelp Review
- May 06, 2019
Great place to get a car! They were super helpful and accommodating. Special thanks to Mike to making sure everything went accordingly and helping me get my car! Would highly recommend this dealership
Google Review
- May 04, 2019
DealerRater Review
- May 04, 2019
Left by Greg H.
Carl is simply an excellent service manager. This was the first time working with Jesus and he made sure that I was well taken care of. all in all, an excellent team!
Google Review
- May 02, 2019
Excellent buying experience, with no pressure and knowledgeable, friendly people all along the way. Highly recommend this dealership.
Google Review
- May 01, 2019
Left by Allen J.
Yelp Review
- April 30, 2019
If there were 10 stars to rate I would give 10. I've purchased several cars and referred many friends to Rusnak Audi and specifically Fay Moghavam. Fay is tireless and has worked hard to get whatever car I've ever needed at the best possible deal. It just doesn't get any better. Great service...
Google Review
- April 27, 2019
My Internet Purchase Couldn't Have Been Easier!! 5 Stars - I live in Phoenix Arizona and I was looking for a specific Audi car to purchase for my wife. I reached out to Rusnak Audi and had the pleasure of working with Mike Jaber, he was extremely professional, courteous and timely in his...
Facebook - Web Review
- April 27, 2019
My Internet Purchase Couldn't Have Been Easier!! 5 Stars - I live in Phoenix Arizona and I was looking for a specific Audi car to purchase for my wife. I reached out to Rusnak Audi and had the pleasure of working with Mike Jaber, he was extremely professional, courteous and timely in his...
Google Review
- April 26, 2019
Left by Randy L.
Google Review
- April 24, 2019
Google Review
- April 21, 2019
Google Review
- April 21, 2019
Skip has consistently been the consummate professional and extremely supportive in addressing my professional schedule and questions. He should be commended on his success in retaining my confidence and continued business loyalty to Rusnik Porsche.
Cars.com Review
- April 21, 2019
No stress purchase. Great sales staff. Will shop there again
Google Review
- April 20, 2019
Fantastic. Adam and Jesus in the Service Department are both very helpful and responsive. Im fan of the dealership and a large contributing factor is the excellent Service team.
Google Review
- April 20, 2019
Google Review
- April 20, 2019
Service Dept is awesome! Steve Ellis was so kind and helpful and even able to fit me in the same day. I can't tell you how nice is to have a dealership that is so helpful. While I moved from Thousand Oaks, they are still my favorite dealership to go to! Thank you Steve and Rusnak Porsche!
Google Review
- April 20, 2019
Google Review
- April 18, 2019
Trusted dealer and good service, much better than Audi Calabassas
Google Review
- April 18, 2019
Left by Denise C.
Yelp Review
- April 18, 2019
Good service and honest, Calabassas people should visit this dealer.
Edmunds.com - Service Review
- April 15, 2019
I have a 2010 Audi A5 and have received great service and honest advice from Carl and his team on multiple issues thru the years, they have reduced labor on repairs at times and contacted Audi to see if they could warranty some items which is very rare. This is the opposite of Rusnak BMW which...
Google Review
- April 13, 2019
Fantastic. Adam and Jesus in the Service Department are both very helpful and responsive. Im fan of the dealership and a large contributing factor is the excellent Service team.
Google Review
- April 11, 2019
DealerRater Review
- April 11, 2019
They took the time to explain and setup all the controls better that anyone has before and this car has a lot of goodies. Very nice RS5.
Google Review
- April 09, 2019
Service Advisers - both Jesse Aguayo and Jesus Gonzalez r exceptional! Very thorough, attentive, and helpful in all aspects of my Audi service needs. They provide great customer service above n beyond what u ask for! Thank you!
Google Review
- April 09, 2019
Google Review
- April 08, 2019
Service Dept is awesome! Steve Ellis was so kind and helpful and even able to fit me in the same day. I can't tell you how nice is to have a dealership that is so helpful. While I moved from Thousand Oaks, they are still my favorite dealership to go to! Thank you Steve and Rusnak Porsche!
Google Review
- April 08, 2019
Absolutely wonderful service. I am a returning customer, and will ALWAYS refer friends and family to Martin. He was a pleasure to deal with!
Google Review
- April 08, 2019
Skip has consistently been the consummate professional and extremely supportive in addressing my professional schedule and questions. He should be commended on his success in retaining my confidence and continued business loyalty to Rusnik Porsche.
Google Review
- April 08, 2019
I picked up my 2019 Audi A4 from Rusnak Westlake. This is my third lease experience with them. The loyalty program is more than lip service and provides a smooth finance transition and VIP treatment to get you in the car that you really want.
Google Review
- April 07, 2019
Google Review
- April 05, 2019
Edmunds.com - Service Review
- April 04, 2019
Jesse goes above and beyond when I get my vehicles serviced. I always reccomend anyone with an Audi to see Jesse
DealerRater Review
- April 04, 2019
Cannot say enough about how great your service team was to me. Starting with Carl Seehoffer who was amazing. In addition the following were also a 10 Plus. Gabby, Gail, Shelly and Karen.also made this service call fantastic. The professionalism, kindness and caring was evident from the moment...
Edmunds.com - Service Review
- April 04, 2019
Thank you to Adam for a great experience in Service. Kept me up to date on the repairs and called promptly when the vehicle was ready for pick up.
Google Review
- April 03, 2019
Service Advisers - both Jesse Aguayo and Jesus Gonzalez r exceptional! Very thorough, attentive, and helpful in all aspects of my Audi service needs. They provide great customer service above n beyond what u ask for! Thank you!
Google Review
- April 02, 2019
Absolutely wonderful service. I am a returning customer, and will ALWAYS refer friends and family to Martin. He was a pleasure to deal with!
Google Review
- April 02, 2019
Google Review
- April 02, 2019
Left by Adam G.
Google Review
- April 02, 2019
Google Review
- March 30, 2019
Friendly, efficient service. Only slight negative is that the customer waiting area is a bit lame for a premium car dealership.
Google Review
- March 28, 2019
Left by Chaim B.
I was very pleased with every aspect of the process of leasing my new A4..this is the second time that I returned to your dealership all the from Las Vegas where I live..So, thank you for your excellent service and a great level of professional behavior..Chaim Benmelech
Yelp Review
- March 28, 2019
So pleased with the service department! A special thank you to Adam and Joey for their help. It always means so much for a car dealer to acknowledge customer loyalty. You guys are great!
Edmunds.com - Service Review
- March 23, 2019
Great customer service as always. I have been going to this dealership for both BMW and Audi sales and service for the past 15 years and could not be happier.
Google Review
- March 22, 2019
Left by Evan G.
Google Review
- March 21, 2019
DealerRater Review
- March 20, 2019
All of my service needs were addressed in a timely manner. Jesse and Carl are always so helpful. I was able to get my car in right away and all repairs were completed the first time.
Google Review
- March 17, 2019
Yelp Review
- March 17, 2019
Any consumer looking for a very straight forward yet very kind to help you with your vehicle - I would highly recommend request to speak to Kareem the internet sales manager. He will make your experience very smooth & transparent. Have purchased numerous vehicles here only because Kareem is the best.
Yelp Review
- March 12, 2019
Rusnak Audi. Has an awesome sales team that goes above and beyond. My friend (sales rep. Fay and Kareem) helped me surprise my wife with a car, big red bow and all. Thank you all so much! Shout out to Bruce in finance as well. Kept it all quick and simple! My wife and I thank you all!
Google Review
- March 11, 2019
Left by Paul D.
I picked up my 2019 Audi A4 from Rusnak Westlake. This is my third lease experience with them. The loyalty program is more than lip service and provides a smooth finance transition and VIP treatment to get you in the car that you really want.
Google Review
- March 08, 2019
Jesse was very helpful when I caught a nail in my 1 week old tires! He got me in for service and a new tire within hours.Really appreciate the quick response.Thank you!
Google Review
- March 08, 2019
Mike Jaber and the entire staff did an awesome job. Very easy car buying experience. What I liked most was that I got a great quote online which made my decision easier. I wasn't having the same experience when I contacted other dealerships, they wanted me to come in and haggle over the price, and I...
Google Review
- March 08, 2019
I interacted with Jesus as my service consultant and also got some parts which John Ryland helped me with. Jesus was polite and helpful and efficient. He was good a letting me know the status. I do some work on my own and John and the others in the parts department are always very helpful with...
Google Review
- March 08, 2019
A thank you to the Audi Service department! I can always count on their professional staff to provide the best treatment for my car and family! On a recent very cold and rainy morning they already had a loaner car seats warming and ready to go! Thanks again.
Google Review
- March 08, 2019
First off let me say this was the single nicest experience buying a car! Only 2 hours and I was on the road in my new Audi ! The price was exactly as listed (very competitive) the sales person Fay was kind, fun, and professional. Nicholas Diaz was a delight to work with getting all the...
Google Review
- March 08, 2019
Fast and personable service. Great loaner car.
Google Review
- March 07, 2019
Left by Diana Z.
Google Review
- March 05, 2019
Left by Patricia V.
First off let me say this was the single nicest experience buying a car! Only 2 hours and I was on the road in my new Audi ! The price was exactly as listed (very competitive) the sales person Fay was kind, fun, and professional. Nicholas Diaz was a delight to work with getting all the...
Google Review
- March 01, 2019
Left by Owen C.
Mike Jaber and the entire staff did an awesome job. Very easy car buying experience. What I liked most was that I got a great quote online which made my decision easier. I wasn't having the same experience when I contacted other dealerships, they wanted me to come in and haggle over the price, and I...
DealerRater Review
- March 01, 2019
Mike Jaber and the entire staff did an awesome job. Very easy car buying experience. What I liked most was that I got a great quote online which made my decision easier. I wasn't having the same experience when I contacted other dealerships, they wanted me to come in and haggle over the price, and I...
Google Review
- February 24, 2019
Left by Marion B.
DealerRater Review
- February 23, 2019
Adam was extremely helpful and knowledgeable about what my Q5 needed. I appreciate his professionalism and his thoughtfulness about my time. And I loved the new Q5 loaned to me while my service was completed.
Google Review
- February 22, 2019
Skip from service alway addresses my concerns. Staff is excellent with providing me with a new Porsche loaner car. Always updated about my car status. They perform beyond my expectations. I highly recommend the service department.
Google Review
- February 22, 2019
Edmunds.com - Service Review
- February 22, 2019
Adam was very professional and polite. Communication was top notch. Loaner car process was also very good !!
Google Review
- February 21, 2019
Left by Gabriel O.
Google Review
- February 20, 2019
DealerRater Review
- February 20, 2019
pleasant staff, efficent service, ease of delivery and pick up clean car - everything sweet and pleasant with warm office and waiting room and fresh air.
Google Review
- February 19, 2019
I interacted with Jesus as my service consultant and also got some parts which John Ryland helped me with. Jesus was polite and helpful and efficient. He was good a letting me know the status. I do some work on my own and John and the others in the parts department are always very helpful with...
Facebook - Web Review
- February 19, 2019
Left by Michael W.
Excellent service and good communication! I
Google Review
- February 19, 2019
Fast and personable service. Great loaner car.
Google Review
- February 18, 2019
Left by Kathleen F.
Jesse was very helpful when I caught a nail in my 1 week old tires! He got me in for service and a new tire within hours.Really appreciate the quick response.Thank you!
Edmunds.com - Sales Review
- February 18, 2019
My experience with Audi as always was a delight and professional one.
Yelp Review
- February 18, 2019
Mike Jaber did great job handling our purchase. He gave me a great price quote online and made the transaction as smooth as possible. Nick Diaz was also very good at handling the financing and didn't pressure us into buying extra stuff. Overall had a very pleasant experience buying a car from these...
Google Review
- February 17, 2019
DealerRater Review
- February 17, 2019
We had an unexpected light failure during the rain. The failure occurred due to damage by some careless individual. Rusnak Audi got us in with one day notice and repaired in less than two hours! Find service like that anywhere else.... not likely Mike
Google Review
- February 16, 2019
Left by Tina B.
Yelp Review
- February 16, 2019
This was the best car buying experience I've ever had. I spent a total of less than 30 minutes to inspect/test drive and discuss numbers. They handled all the financing and paperwork while I was back at home preparing the surprise of a new car for my wife. Car was delivered, had a bow. Everything...
Google Review
- February 14, 2019
Jon Condran is the best salesman!!!!
Google Review
- February 12, 2019
A thank you to the Audi Service department! I can always count on their professional staff to provide the best treatment for my car and family! On a recent very cold and rainy morning they already had a loaner car seats warming and ready to go! Thanks again.
Google Review
- February 10, 2019
Yelp Review
- February 10, 2019
I've purchased a car or 2 (or 5) in my short life and I have never had such a amazing car buying experience. I found an Audi A4 on CarGurus and emailed Mike Jaber (the internet salesman) I did everything online (which took 30 min tops), went the next day to test drive and was out of the dealership...
DealerRater Review
- February 09, 2019
I was dreading the whole car buying experience, but Fay Moghadam, our sales person, was super friendly and helpful. She and everyone else at the dealership made the whole process very easy. They worked with me and gave me a great price on the car and it was overall a very good experience.
Google Review
- February 09, 2019
Edmunds.com - Sales Review
- February 09, 2019
Our sales person, Fay Moghadam, was excellent...super friendly and helpful. As was Dylan, who we did our test drive with. I was really dreading the car purchasing process but everyone at the dealership made it a very easy process overall. I was very pleasantly surprised.
Google Review
- February 08, 2019
The service guys are what keep me coming back to Audi. Every time I have a service visit the staff is friendly, honest and overall excellent. This is a huge reason why I will never leave Audi. Between myself and my family there's been 3-4 Audi's in the family. The service team has delivered for...
Google Review
- February 08, 2019
Wow! I had such a great experience buying a car from Rusnak Westlake Audi!! Kelly was extremely knowledgeable and helpful with all of my questions about the car. There was no pressure and he helped me make a decision that was in my best interest.He worked really hard and got me a great deal! Im very...
Google Review
- February 08, 2019
Skip from service alway addresses my concerns. Staff is excellent with providing me with a new Porsche loaner car. Always updated about my car status. They perform beyond my expectations. I highly recommend the service department.
Google Review
- February 08, 2019
I have found everyone at Rusnak to be helpful and courteous. A great service experience
Google Review
- February 08, 2019
We worked with Kareem from internet sales who was super responsive and was able to get the entire deal worked out over email before even stepping foot into the dealership. He was very patient with us and got us all the information we required and was able to get in a new S6. Even after the sale he...
Google Review
- February 08, 2019
Service was really good. I strongly recommend going to Rusnak for service than going to calabasas Audi. Rusnak did listen to all the concerns and they have addressed them instead of saying that its the same problem with other car too so its an expected behavior unlike Calabasas service.
DealerRater Review
- February 06, 2019
The service guys are what keep me coming back to Audi. Every time I have a service visit the staff is friendly, honest and overall excellent. This is a huge reason why I will never leave Audi. Between myself and my family there's been 3-4 Audi's in the family. The service team has delivered for...
Google Review
- February 06, 2019
Left by Cameron C.
The service guys are what keep me coming back to Audi. Every time I have a service visit the staff is friendly, honest and overall excellent. This is a huge reason why I will never leave Audi. Between myself and my family there's been 3-4 Audi's in the family. The service team has delivered for...
Google Review
- February 05, 2019
Wow! I had such a great experience buying a car from Rusnak Westlake Audi!! Kelly was extremely knowledgeable and helpful with all of my questions about the car. There was no pressure and he helped me make a decision that was in my best interest.He worked really hard and got me a great deal! Im very...
DealerRater Review
- February 03, 2019
We had a very smooth dealing with Mike Jaber. He is a no nonsense person. Did not push for higher price models. Kept me posted about the steps and processes.
Google Review
- February 02, 2019
Left by James R.
Google Review
- January 30, 2019
Jon Condran is the best salesman!!!!
Cars.com Review
- January 30, 2019
Adam is First Class! Their team there truly makes you feel like a guest. I asked who the GM was. Andrew came out and met my wife and I . First Class, 5 Stars Thank you
Google Review
- January 30, 2019
Service was really good. I strongly recommend going to Rusnak for service than going to calabasas Audi. Rusnak did listen to all the concerns and they have addressed them instead of saying that its the same problem with other car too so its an expected behavior unlike Calabasas service.
Yelp Review
- January 29, 2019
First time at Audi Westlake and was helped by Martin Stankov. Ended up purchasing the car I wanted and got a great deal. Martin was super helpful, patient, and friendly. The transaction was hassle-free and pleasant. If in the market for an Audi stop by and ask for Martin. Will be well taken care of....
Google Review
- January 27, 2019
Google Review
- January 24, 2019
Google Review
- January 23, 2019
Google Review
- January 23, 2019
Left by Sarah W.
Google Review
- January 23, 2019
Left by Scott S.
Jon Condran is the best salesman!!!!
Google Review
- January 20, 2019
Left by Ronald O.
Service was really good. I strongly recommend going to Rusnak for service than going to calabasas Audi. Rusnak did listen to all the concerns and they have addressed them instead of saying that its the same problem with other car too so its an expected behavior unlike Calabasas service.
DealerRater Review
- January 19, 2019
Attentive capable and timely... Adam is alwYs on top of things .. keeps me informed .. and gets things done! I will always ask for him when I bring my car in for service
DealerRater Review
- January 18, 2019
Excellent and prompt service even when it is warranty related. I was provided with a new A6 as a loaner car and had it for a few days while the service was being performed.
DealerRater Review
- January 16, 2019
Very professional dealership with excellent customer service. Makes going in to get service easy and stress free. I would rather go here than my local Oxnard AUDI. Highly recommend this dealership!
Yelp Review
- January 16, 2019
Long overdue review for Kareem Alayoubi. I worked with Kareem on my most recent lease on a Q5 after my unfortunate circumstances of my previous leased car being totaled earlier than the lease term. Kareem always gave his best offers and was very understanding and patient during my long due diligence...
Edmunds.com - Service Review
- January 16, 2019
The work performed was mostly because of recall notices. Because of supply chain problems at the manufacturer, work had apparently backed up due to volume. However, the dealer got the work done sooner than I expected.
Google Review
- January 15, 2019
Service was really good. I strongly recommend going to Rusnak for service than going to calabasas Audi. Rusnak did listen to all the concerns and they have addressed them instead of saying that its the same problem with other car too so its an expected behavior unlike Calabasas service.
CarGurus Review
- January 13, 2019
Gave me an awesome deal.
Google Review
- January 11, 2019
Left by Clare W.
I have found everyone at Rusnak to be helpful and courteous. A great service experience
DealerRater Review
- January 11, 2019
Excellent customer service, kept me informed throughout the process, I would highly recommend this dealer to anyone. Although the service cost was high, I felt we received value for our money.
Google Review
- January 11, 2019
Left by April M.
DealerRater Review
- January 10, 2019
Im a new Audi owner and each time I have been to the dealership for service and for parts the staff has been friendly and helpful the work was done quickly and then well Im very happy with Russ neck Audi in Westlake Village
Yelp Review
- January 10, 2019
The service department rocks! Our family has serviced over 10 Audi over the last 10+ years there and the service has been consistently fabulous. We drive from Woodland Hills right pass the nearest Audi dealer to only do business with Rusnak because the treatment is that much better. One of reasons...
Edmunds.com - Service Review
- January 10, 2019
Left by Tom O.
I'm so glad I moved from BMW to Audi. One reason is the great service and readily available loaner cars when needed. Adam was great, polite, friendly and extremely helpful. He made arrangements so all my work, including a recall that I was not aware of, to be done in one stop so I don't need to...
Google Review
- January 09, 2019
We worked with Kareem from internet sales who was super responsive and was able to get the entire deal worked out over email before even stepping foot into the dealership. He was very patient with us and got us all the information we required and was able to get in a new S6. Even after the sale he...
Edmunds.com - Sales Review
- January 09, 2019
We worked with Kareem on leasing an Audi S6 and he was awesome to work with. Im a super detailed numbers guys and he was very patient with me and ensure everything worked out as planned. Would definitely work with him in the future!
Google Review
- January 08, 2019
Service personnel went extra mile for doing the service even I didn't know it was under warranty
Google Review
- January 08, 2019
2018 A3 Quattro with Chipwerke Pro & Peddle Commander 265HP
Google Review
- January 08, 2019
I had an amazing time with Andrew! He was thorough and patient. I never felt pressured throughout the deal. He supported my decision making and provided me with an offer that I couldn't walk away from. Also his follow up has been great. I appreciate him accommodating my needs and going the extra...
Google Review
- January 08, 2019
Very professional. Gave me a great deal without any gimmicks. I would definitely buy another car here.
Google Review
- January 08, 2019
I had a great experience buying my Porsche from Rusnak. They were very helpful and patient. There was no pressure, they gave me a fair price on my Audi for the trade in, and worked a great price on the Cayman S that I bought.
Google Review
- January 08, 2019
I have purchased many cars over the years and Kareem at Rusnak Audi made this the easiest,quickest, least painful car purchase experience ever. I cannot recommend him and Rusnak enough.
Google Review
- January 08, 2019
They love their Audis and they treat us like family!
Google Review
- January 08, 2019
Kareem was a great salesman, who made the process enjoyable and easy.
Google Review
- January 08, 2019
Left by Girish A.
Google Review
- January 08, 2019
Left by Rhonda R.
Google Review
- January 08, 2019
I had an amazing time with Andrew! He was thorough and patient. I never felt pressured throughout the deal. He supported my decision making and provided me with an offer that I couldn't walk away from. Also his follow up has been great. I appreciate him accommodating my needs and going the extra...
Google Review
- January 07, 2019
Kareem was a great salesman, who made the process enjoyable and easy.
Google Review
- January 04, 2019
Left by Jeff H.
DealerRater Review
- January 04, 2019
Since 2007 I've leased four Audis from Rusnak Westlake. For my most recent lease, I did a LOT of research, called and/or visited six difference SoCal dealers, and in the end I still went with Rusnak because no one else could do better in finding me the exact car I wanted (A5 Sportback with Black...
CarGurus Review
- January 04, 2019
Super helpful dealer that gave a very good rate and lease structure.
Edmunds.com - Service Review
- January 04, 2019
Rusnak Audi did it again. Easy to set up appointment, A8 completed on time. Nice personal touch is when Jesse my Service Tech. personally walked me to the next building to pass me on to the Loaner Vehicle person. Rusnak has always gone the "extra mile" when it comes to service and "just being...
Google Review
- January 02, 2019
DealerRater Review
- January 02, 2019
Left by Gail C.
Thank you for making sure my car is safe and sound! Jessie and Carl made leaving my car easy. Thank you again for a great service experience.
Google Review
- December 31, 2018
Left by Kareem A.
Google Review
- December 30, 2018
Very professional. Gave me a great deal without any gimmicks. I would definitely buy another car here.
Google Review
- December 30, 2018
Google Review
- December 29, 2018
Left by Jack S.
Yelp Review
- December 29, 2018
Kareem is a great salesman who made the leasing process on my new A4 a joy. He didn't waste any of my time playing the games that other dealerships did and was friendly, accommodating, and extremely knowledgable about everything Audi.I've never worked with a better salesman or had a better...
Google Review
- December 27, 2018
Edmunds.com - Sales Review
- December 27, 2018
Always friendly, I was able to pick my car from the huge selection of either Rusnak. The internet inventory was kept up to date. Pre-sales assistance was great, and the actual purchase went smoothly, despite delaying to adjust to my schedule.
Google Review
- December 25, 2018
Google Review
- December 23, 2018
I have purchased many cars over the years and Kareem at Rusnak Audi made this the easiest,quickest, least painful car purchase experience ever. I cannot recommend him and Rusnak enough.
Google Review
- December 21, 2018
I had a great experience buying my Porsche from Rusnak. They were very helpful and patient. There was no pressure, they gave me a fair price on my Audi for the trade in, and worked a great price on the Cayman S that I bought.
Google Review
- December 21, 2018
I love my car!I worked with Mario Perera. He was knowledgeable, honest, and allowed the car to sell itself. I recommend asking for Mario when going to shop for a Porsche in Thousand Oaks. You will have a great experience and you will love your car! Also finance shopped a loan for me and got me a...
Google Review
- December 21, 2018
Left by Gregg B.
DealerRater Review
- December 19, 2018
Always friendly, knowledgeable and prompt. They were able to get me in right away and communicated a proper timeline and vehicle was completed on time. I would highly recommend Carl and his service team to any Audi owners.
Google Review
- December 18, 2018
Left by Medhat M.
Yelp Review
- December 18, 2018
They do it right here. I did my homework on a few Q7's and made an appointment with Mike Jaber. Within just a few minutes we found the car and had an amazing deal created without the back and forth game. I appreciate the fact he knew my time was very limited and valuable. I even had my assistant...
Edmunds.com - Service Review
- December 18, 2018
Everyone in the Service Department is friendly, knowledgeable, and helpful. A+...
Google Review
- December 17, 2018
Google Review
- December 17, 2018
Google Review
- December 15, 2018
Yelp Review
- December 15, 2018
Had the best experience possible. We were looking for a new, 2018, manual transmission Audi A4, which we discovered was very difficult to find. I connected with Kareem Alayoubi at Rusnak online, and he was able to procure an 2018 Audi Ultra Sport for me. Never did I imagine that I would be able to...
Google Review
- December 14, 2018
They love their Audis and they treat us like family!
Google Review
- December 12, 2018
DealerRater Review
- December 12, 2018
This was on a Monday Morning and you could imagine the service writers were very busy. All went very well with no hiccups. They asked the correct questions and I was out of there in less time than I had figured on.
Google Review
- December 11, 2018
2018 A3 Quattro with Chipwerke Pro & Peddle Commander 265HP
Cars.com Review
- December 11, 2018
Left by Susan S.
Went in for service on a recall. Service rep took care of needed repairs.made sure Inreceived ride to and from dealer
Cars.com Review
- December 11, 2018
jesse and carl are great to work with. they are excellent ambassadors for rusnak
Google Review
- December 09, 2018
Google Review
- December 08, 2018
I love my car!I worked with Mario Perera. He was knowledgeable, honest, and allowed the car to sell itself. I recommend asking for Mario when going to shop for a Porsche in Thousand Oaks. You will have a great experience and you will love your car! Also finance shopped a loan for me and got me a...
Google Review
- December 08, 2018
I visited the Service Department today for some work on my Q5. This is one of the best run service department in my experience. Efficient and friendly staff that work as a team. Thanks.
Google Review
- December 08, 2018
I just purchased an Audi A3 E-Tron and the entire experience was awesome! I did all the negotiating via email with Mike Jaber and it went super smoothly. Once the negotiating was done, I went into the dealership and was in and out in under 2 hours. I've honestly never had such a smooth and pleasant...
Google Review
- December 08, 2018
I have been dealing with Adam and whole team is excellent.
Google Review
- December 08, 2018
My experience was nothing but amazing! I flew out from Denver to look at a S5 after speaking with Mike Jaber about possibly purchasing a Audi from out of state. He was extremely helpful as he and the entire staff at Rusnak walked me through my purchase. They were concerned for a sales tax issue...
Google Review
- December 08, 2018
Andrew is the best! Buy from him.
Google Review
- December 07, 2018
Yelp Review
- December 07, 2018
I leased a Q7 from Kareem Alayoubi and it was probably the smoothest and easiest auto transaction I've ever had. I spoke to at least 8 dealers before I ended up at Rusnak/Westlake Audi and by far he gave me the best deal and had the exact vehicle I was looking for. Super happy with my brand new Q7....
Cars.com Review
- December 07, 2018
Left by Diana H.
It was a great buying experience. Highly recommend to all.
Google Review
- December 06, 2018
Left by Doug H.
Google Review
- December 04, 2018
Google Review
- November 30, 2018
Great service!
Google Review
- November 30, 2018
This Audi service dept is the best
Google Review
- November 30, 2018
Left by Joel R.
Google Review
- November 29, 2018
Andrew is the best! Buy from him.
Cars.com Review
- November 29, 2018
Left by A A.
very professional and attentive staff. the facility is clean and pleasant. easy access to service department. definitely recommend .
Google Review
- November 29, 2018
Google Review
- November 28, 2018
Edmunds.com - Service Review
- November 28, 2018
I'm very happy with the service and the professionalism that this dealership provides.
Cars.com Review
- November 27, 2018
Left by Ursula K.
Jesse Aguayo at Westlake Village Rusnak was great, he was proficient and my car service was handled smoothly. I would go back to this dealership even though its a long way to drive.
Edmunds.com - Service Review
- November 26, 2018
Adam and the team always takes very good care of my S5 and RS7.
Google Review
- November 26, 2018
Google Review
- November 25, 2018
Rusnak/Westlake Audi always provides great service. Everyone greets me, makes sure I am taken care of, and they get me in and out of there quickly (which I appreciate). 5 Stars!
Edmunds.com - Service Review
- November 24, 2018
Excellent service as usual. Thank you.
Yelp Review
- November 24, 2018
We recently bought a used Dodge Dart, from Jon and he was the best, he and Bruce worked with us on financing and got us the best deal, we were not buying a new car but they treated us like we were and worked with us for several days so we could buy the car. Thanks Jon and Bruce.
Edmunds.com - Service Review
- November 24, 2018
Reed was exceptional. Provided me with a loaner car and immediate next day service. My call was answered promptly. A very supportive and professional environment. They know what they are doing!
Edmunds.com - Service Review
- November 23, 2018
Once again a flawless experience in bringing my car in to get it serviced. Everything is always handled professionally and expeditiously. Im very happy with the service I received from Rusnak Audi.
Edmunds.com - Service Review
- November 22, 2018
Google Review
- November 21, 2018
What a wonderful experience..They were very helpful in doing everything they could to get me into the vehicle of my dreams.Thanks to you to you Robert Watkin in trying to make my dream into a reality.Best sales consultant I have ever encountered.Thamk you again for going above and beyond your call...
Google Review
- November 21, 2018
This Audi service dept is the best
Yelp Review
- November 21, 2018
Just picked up a new R8. This is my second new Audi from Rusnak in the past year. Kareem and Fay in the sales department are a pleasure to deal with and make it super easy. The Rusnak service department definitely takes good care of you. No need to look anywhere else for your new Audi!
Google Review
- November 20, 2018
I just purchased an Audi A3 E-Tron and the entire experience was awesome! I did all the negotiating via email with Mike Jaber and it went super smoothly. Once the negotiating was done, I went into the dealership and was in and out in under 2 hours. I've honestly never had such a smooth and pleasant...
DealerRater Review
- November 20, 2018
I have been customer since I bought my car from Rusnak Westlake. All my service done there and all service handle by Adam. One of the best person to deal with. I am very happy and I wouldn't take my car any where else. Mike
DealerRater Review
- November 20, 2018
Left by Lydia G.
Audi made it easy- dropped of my car and got another . They called me when it was finished. I do wish they would not reset my settings
Yelp Review
- November 20, 2018
I just purchased an Audi A3 E-Tron and the entire experience was awesome! I did all the negotiating via email with Mike Jaber and it went super smoothly. Once the negotiating was done, I went into the dealership and was in and out in under 2 hours. I've honestly never had such a smooth and pleasant...
Google Review
- November 18, 2018
I visited the Service Department today for some work on my Q5. This is one of the best run service department in my experience. Efficient and friendly staff that work as a team. Thanks.
DealerRater Review
- November 16, 2018
I was looking for a certified preowned A6 and found the car I wanted here. I worked with Fay, and after telling her that I lived over 100 miles away, she was able to put a deal together that worked for me, and had the vehicle paperwork ready for me when I arrived. A test drive and a little time in...
Google Review
- November 15, 2018
Left by Rose A.
Google Review
- November 15, 2018
I visited the Service Department today for some work on my Q5. This is one of the best run service department in my experience. Efficient and friendly staff that work as a team. Thanks.
Google Review
- November 15, 2018
Left by Cynthia B.
My experience was nothing but amazing! I flew out from Denver to look at a S5 after speaking with Mike Jaber about possibly purchasing a Audi from out of state. He was extremely helpful as he and the entire staff at Rusnak walked me through my purchase. They were concerned for a sales tax issue...
Yelp Review
- November 14, 2018
My experience was nothing but amazing! I flew out from Denver to look at a S5 after speaking with Mike Jaber about possibly purchasing a Audi from out of state. He was extremely helpful as he and the entire staff at Rusnak walked me through my purchase. They were concerned for a sales tax issue...
Google Review
- November 14, 2018
I have been dealing with Adam and whole team is excellent.
Cars.com Review
- November 13, 2018
We walked in planning only to look at Audis and rode away in a great, well-priced certified pre-owned Q5.
Google Review
- November 11, 2018
Left by Michael P.
Edmunds.com - Sales Review
- November 11, 2018
From the moment we set foot on the lot, Phillip Mansour greeted and welcomed us. We didnt feel ignored as we had felt in previous dealerships we had visited. Jon Condron was at the entrance inside and immediately welcomed us as well. We were specific about what we were looking for and Jon did a...
Google Review
- November 10, 2018
This Audi service dept is the best
Edmunds.com - Service Review
- November 10, 2018
Ready when promised. Wash car. Awesome. Adam is the best.
Google Review
- November 08, 2018
Went in for the Spring service . Jesse the Service specialist went above and beyond on assisting me on my repairs , but also gave me info that I didn't know on my car warranty .Im very satisfied with my car service at Rusnak Westlake Audi.
Google Review
- November 08, 2018
Seriously the best car service shop around. Amazing customer service, super clean and nice facilities, and quick turnaround. I'm stuck because now i cant go anywhere else. I've never had such a great experience getting my car service (and this has now been over a couple years).
Google Review
- November 08, 2018
Rusnak/Westlake Audi always provides great service. Everyone greets me, makes sure I am taken care of, and they get me in and out of there quickly (which I appreciate). 5 Stars!
Google Review
- November 08, 2018
What a wonderful experience..They were very helpful in doing everything they could to get me into the vehicle of my dreams.Thanks to you to you Robert Watkin in trying to make my dream into a reality.Best sales consultant I have ever encountered.Thamk you again for going above and beyond your call...
Google Review
- November 08, 2018
Rusnak/Westlake Audi always provides great service. Everyone greets me, makes sure I am taken care of, and they get me in and out of there quickly (which I appreciate). 5 Stars!
Google Review
- November 07, 2018
Left by Julia E.
Edmunds.com - Service Review
- November 06, 2018
Adam and teh team at Rusnak do a great job in the service department. Wouldn't go anywhere else.
Google Review
- November 04, 2018
Left by Regina T.
DealerRater Review
- November 03, 2018
Good service. I misunderstood that the recall would also be fixed the same visit. Adam was super nice. Waited a day to get the part.
Google Review
- November 02, 2018
Left by Karin L.
Google Review
- November 02, 2018
Left by Richard W.
Google Review
- October 31, 2018
Went in for the Spring service . Jesse the Service specialist went above and beyond on assisting me on my repairs , but also gave me info that I didn't know on my car warranty .Im very satisfied with my car service at Rusnak Westlake Audi.
Google Review
- October 30, 2018
Fay was awesome in making sure the deal was complete. She explained everything, answered my concerns, was very professional.
Google Review
- October 30, 2018
Jesse is the best at Audi Westlake.
DealerRater Review
- October 27, 2018
I've been a customer of Rusnak Westlake for years. Driving my second A-7 I bought there. Jesse in service and the manager Carl are two of the best. They do what they say and always let me know about any changes. Never had one problem with these consummate professionals.
Cars.com Review
- October 26, 2018
As usual, Rusnak Westlake Audi takes impeccable care of its customers. Easy check in, easy check out, the work is excellent and the recommendations spot on. Thank you for making my life easier!
DealerRater Review
- October 25, 2018
Not willing to respond further as to sales dept Service departartment is very good Adam is a reap professional I have bought 6 Audis in the past 5 years The First 4 from Rusnak the last 2 from Calabassas That's all I have to say
Yelp Review
- October 25, 2018
I took my hot, red, turbo Audi 2007 for a double recall maintenance. Will take 3 hours so the specialist gave me options: shuttle or loaner. I live in Moorpark so, I chose a loaner. They lent me a 2018 car. It is a smashing car. Great service. I was in and out. I always buy a car never lease. I want...
Google Review
- October 24, 2018
Left by Maria G.
Google Review
- October 24, 2018
Yelp Review
- October 24, 2018
Mike Jaber made what usually is an exhausting experience into a quick and pleasurable one. We conducted business primarily via text and I just came in to sign the papers. I was in and out with the car I wanted and I love my car!
Google Review
- October 22, 2018
Left by Michael M.
Google Review
- October 21, 2018
Google Review
- October 21, 2018
Google Review
- October 21, 2018
Some beautiful vehicles. New and used.
Google Review
- October 21, 2018
We want you to know that we are very pleased with the quality of service Rusnak Thousand Oaks provides. We sincerely appreciate Keith Goldberg-General Manager, Michael Rubin-Sales Manager, Alex Dawson-Manager, Robert Watkin-our greatest Sales Associate, Joanna Andrews-Customer Experience Liaison,...
Yelp Review
- October 21, 2018
I've leased many cars from Rusnak/Westlake Audi, and their customer service always impresses me.Everyone I've encountered has been great! Shoutout to Kareem, Eric, Fay, Martin, and Carl for always taking care of me. They are all a phone call away if I needed anything. I highly recommend them for all...
DealerRater Review
- October 20, 2018
Left by Tatiana K.
It was the least painful visit to dealership ever ! Ive got just what I asked for! Straight forward, honest, quick answers! Happy about my choice ! Thank you !
Yelp Review
- October 17, 2018
When it comes to acquiring cars, I really don't consider myself as brand loyal nor do I walk into a dealership with the expectation of developing a long-term relationship with the sales associate. Growing-up, buying a car was always one and done - get what I need, at a price with which I'm...
Google Review
- October 16, 2018
Google Review
- October 14, 2018
Kareem Alayoubi made the process of purchasing my Audi S5 SB so easy, I was actually amazed how simple it really was. His professionalism is second to none, always making sure to accommodate exactly what I said. While another dealership ran my FAIR(600) score 5-6 times, Kareem and Nick Diaz got it...
Google Review
- October 14, 2018
Theyre good there. Way better then pasadena.
Google Review
- October 14, 2018
Rusnak/Westlake Audi was the best place for me to purchase my new Audi A4. They got me the best deal in town. Kareem was extremely knowledgeable about the brand and helped me make the best decision for such a major purchase. He also got me the best deal. Tony helped me learn all the new technology...
Google Review
- October 14, 2018
Service is exceptional and I would highly recommend. I can't review sales. Sales acted in a vulture like presence years ago. It could be different now. Sadly all vehicle salesman stereotype. Amazingly how salesman respond to someone visiting the lot on a Harley, or driving a Bentley. I experienced...
Google Review
- October 14, 2018
I found excellent dealership. Honda, Subaru, Lexus. It is hard to choose. VW my favorite.
Google Review
- October 14, 2018
Incredible service. They treat you like a king! Jesse is the best!
Google Review
- October 14, 2018
Kareem (salesperson) made this car buying experience easy. Would recommend him!
CarGurus Review
- October 14, 2018
Good follow up
Google Review
- October 13, 2018
Left by Genaro L.
Google Review
- October 13, 2018
Seriously the best car service shop around. Amazing customer service, super clean and nice facilities, and quick turnaround. I'm stuck because now i cant go anywhere else. I've never had such a great experience getting my car service (and this has now been over a couple years).
Google Review
- October 12, 2018
Google Review
- October 12, 2018
Jesse is the best at Audi Westlake.
Yelp Review
- October 11, 2018
By far the BEST car buying experience I have ever had! Was literally in and out in less than an hour. This is unheard of from a car dealer. I had the pleasure of working with Martin. He was willing to stay 2 hours past closing time to accommodate me. I am so happy with my purchase. The team at...
Google Review
- October 10, 2018
(Translated by Google) The sellers are very friendly(Original)Los vendedores son muy amables
Cars.com Review
- October 09, 2018
Left by Karen N.
wonderful as always. This is family and always take great care
Google Review
- October 08, 2018
The best customer service!
Google Review
- October 08, 2018
I always have a great experience with Rusnak Westlake Audi
Google Review
- October 08, 2018
Very good experience!
Google Review
- October 08, 2018
Excellent service. Attentive and friendly staff.
Google Review
- October 08, 2018
Exceptional service !
Google Review
- October 08, 2018
The easiest service i have ever had!
Google Review
- October 08, 2018
Great team work!
Google Review
- October 08, 2018
Always a stellar experience!
Google Review
- October 08, 2018
Excellent!!!!!
Google Review
- October 08, 2018
(Translated by Google) The vendors are very friendly(Original)Los vendedores son muy amables
Google Review
- October 08, 2018
Honest and professional, I felt taken care of from the moment I stepped in and was greeted by Fay, to the happy moment of driving off with the perfect car. Stellar throughout every step!
Google Review
- October 08, 2018
I have been through several dealerships in my life, I feel so lucky to have Rusnak nearby, to take care of my car!
Google Review
- October 08, 2018
Service as usual was FIVE STAR! Steve and the team and Rusnak have taken care of us and our cars for years and are a joy to deal with.JS
Google Review
- October 08, 2018
The service department at Rusnak Audi has always been outstanding. Everyone who works there is extremely friendly, with many of them recognizing you from past visits and offering a friendly hello and handshake. I had a complaint about the tedious method Rusnak Audi used to handle loaner cars and...
Google Review
- October 08, 2018
Had a great experience purchasing a 20011 Cayman from Carl Bell at Rusnak Westlake Porsche- They exceeded every one of my expectations!
Google Review
- October 08, 2018
Best experience ever
Google Review
- October 08, 2018
Rene is amazing. Great communicating what needs to be done and what can wait. I can usually be in and out in 10 min with a loaner. It's like having your own personal Porsche repairman.
Google Review
- October 08, 2018
Always a pleasure to have my car serviced at Rusnak/Westlake Audi!
Google Review
- October 08, 2018
Did a good job taking care of my issue. Cleaned my car and were responsive and courtesy at all times.
Google Review
- October 08, 2018
My service advisor Steve and the Kristin the service assistant were great to work with.There friendly attitude and keeping me updated on my service was very helpful in my wait time.
Google Review
- October 08, 2018
Excellent customer service!!Thanks Jesse!!
Google Review
- October 08, 2018
Reliable, helpful, efficient, courteous staff make sure my Audi runs at top performance. Highly recommended!
Google Review
- October 08, 2018
I am always treated as if I matter at pleasure Audi. The staff is polite, courteous and professional. The dealership is beautiful and it is a pleasure to do business with them.
Google Review
- October 08, 2018
Jesse Aguayo in service is the best. I have owned 15 Audis and been to many dealerships. Jesse is the best.
Google Review
- October 08, 2018
The service department is extremely pleasant to work with: knowledgeable, polite, efficient, honest, and all the other good attributes you look for in a dealership (not at all what some call a "stealership"). Rusnak/Westlake Audi is a class above.
Google Review
- October 08, 2018
Love the selection and I was treated well.
Google Review
- October 08, 2018
Great experience...never felt pressured which I really appreciate. Harrison was awesome!
Google Review
- October 08, 2018
Ohhh the cool cars this place has is wow
Google Review
- October 08, 2018
Best experience Ive ever had buying a car.Sascha was fantastic-I highly recommend this dealership.
Google Review
- October 08, 2018
Exceptional 5 Star Service. Matt Barnes will take great care of you!
Google Review
- October 08, 2018
From my first email concerning a vehicle I saw online to driving off the lot, my experience with Rusnak was exceptional
Google Review
- October 08, 2018
Fantastic service on my lease. Seamless return and new lease negotiated and signed within 2 hours.I surely will be back for another Porsche in a couple of years!
Google Review
- October 08, 2018
I love looking at new cars; its a lot of fun. Exploring new styles, new features, and where the future of cars is heading. However, going to the dealerships is not always fun. Lets face it, car sales is a tough job and unfortunately, we must deal with the hungry salesperson. When I go car...
Google Review
- October 08, 2018
Service was amazing. Jesus Gonzales could not have been more informed about my car and took the time to inform me on everything I need to know. He solved my problems and checked out the entire vechile. Everything was done on time and done correct. I received the car back spotless and was informed...
Google Review
- October 08, 2018
This was the QUICKEST and painless car buying experience Ive ever had. Kareem was our salesman and he was informative and honest when it came to what we were getting. We went in and got the best price out the door without any back and fourth. Within about 2 hours we had already left with the car. I...
Google Review
- October 08, 2018
Kareem is amazing!! We would only do business with him. Not pushy, very precise in what he could do. Everything we accomplished was on line. He is still working with us even after the sale.Thanks, we love and appreciate the service.
Google Review
- October 08, 2018
Many thanks to Parts Manager Sid for great customer service. I leased an A6 but live 200 miles away. I had an issue with a missing tire lock key. This was a small issue but Sid stayed in communication with me throughout the day over the phone and text to make sure I got it solved. He then made sure...
Google Review
- October 08, 2018
This dealership provided excellent service in the purchase process (talk to Fay M.), the follow-ups and maintenance. After a year of ownership we are really pleased to recommend getting your Audi from and having it serviced by Rusnak. This is a first class operation that represents the brand very well.
Google Review
- October 08, 2018
First rate service experience. Car ready on time. Service agent, Jesus, excellent. Wouldn't consider taking my S4 anywhere else.
Google Review
- October 08, 2018
I own 3 Audi's and service them for the last few years on a regular basis at Rusnak Audi in Westlake Village. My service adviser is Jesse, and I must say that he is the most honest, knowledgeable and and dedicated person I have ever met at any car dealership. The parts department staff is great as...
Google Review
- October 08, 2018
I purchased an audi A3 several months ago from this location. The staff was very will friendly and worked to get us the best deal that they could. They found us the best interest rate and worked with us to get the deal that we wanted right away. Their salesperson, Fay Moghadam, was great to deal...
Google Review
- October 08, 2018
The service manager Skip is so accommodating and is very keen to your requirements. Service is top notch.
Google Review
- October 08, 2018
The service team, and especially my service agent, Reed Galloway, provide exceptional service that is professional, efficient, knowledgeable and gracious. This is my 3rd vehicle with Rusnuk and it won't be my last! Why go anywhere else when this service can't be matched!
Google Review
- October 08, 2018
I wanted to thank Steve in the service department for providing excellent service. Steve demonstrates a high level of professionalism and responded to my calls and inquiries in a timely manner. I look forward to working with Steve in the future and would highly recommend him. - J. Chung
Google Review
- October 08, 2018
We want you to know that we are very pleased with the quality of service Rusnak Thousand Oaks provides. We sincerely appreciate Keith Goldberg-General Manager, Michael Rubin-Sales Manager, Alex Dawson-Manager, Robert Watkin-our greatest Sales Associate, Joanna Andrews-Customer Experience Liaison,...
Google Review
- October 08, 2018
Carl Bell (Belichesky), our sales guy, was phenomenal every step of the way. Recently bought my wife a new Panamera, ordered from the factory. This is a well run organization.
Google Review
- October 08, 2018
Theyre good there. Way better then pasadena.
Google Review
- October 08, 2018
I found excellent dealership. Honda, Subaru, Lexus. It is hard to choose. VW my favorite.
Google Review
- October 08, 2018
Great experience all around. Felt very well taken care of and all my questions and concerns were addressed. Left with the car of my dreams and a feeling that I will be a part of the Rusnak customer family for years to come.
Google Review
- October 08, 2018
Robert was amazing and so knowledgable! He made the process so easy and we would use him every time! Everyone that we have dealt with at Rusnak has been so helpful and so nice - its a great dealership with the best service!! A true 5 star experience!!
Google Review
- October 08, 2018
Worked with Carl with my purchase. He is absolutely honest and straight, what you would appreciate when purchasing a vehicle. I definitely would drive the 2 hours to go to Rusnak Porsche in the future to work with Carl again if I decide to get another car!
Google Review
- October 05, 2018
DealerRater Review
- October 04, 2018
Thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank you thank you, thank you, thank you
Facebook - Web Review
- October 04, 2018
Left by Charles B.
Always thorough and courteous. And I get it back really clean.
Google Review
- October 03, 2018
Left by Carol O.
My salesman, Kareem, was so efficient and patient and kept us posted on the status of the car I wanted to test drive. He was so easy-going and answered all my questions so patiently. I love his no-pressure sales manner. This car-buying experience was the best!
Yelp Review
- October 03, 2018
Wow- exceptional customer service from start to finish. I've been hearing about Rusnak's impeccable service and several friends have been long time customers so my mom decided to give it a try. She got her car last month and was beyond taken care of. I got my car from them a couple weeks ago and...
Google Review
- October 02, 2018
Google Review
- October 02, 2018
Google Review
- October 02, 2018
Left by Elke W.
Google Review
- October 02, 2018
Left by Vitaly S.
Google Review
- October 02, 2018
Left by Jonathan L.
Edmunds.com - Service Review
- October 02, 2018
The Westlake Audi Service department is lead by a hands-on service guy by the name of Carl Seehoffer. Carl and and his "Team" of service technicians not only know a lot about cars they are also willing to share some of their "knowhow" with their customers by explaining in layman's terms what is...
Yelp Review
- October 01, 2018
Fay Moghadam (Sales) sold my wife and I a MINI Cooper. This is not her carline but was very knowledgeable about it and answered all questions we had about it. Being the end of the day and the month, she was super busy! She made time to come greet us and make us feel welcome. She was able to take...
Google Review
- September 30, 2018
came in for service with no appt, got fast courteous service
Cars.com Review
- September 30, 2018
Great service at this dealership. Have been coming here for 10 years.
Yelp Review
- September 26, 2018
Jon in sales is the best. It took me nearly 45 minutes to get in and out without having to haggle or go back and forth. If you are looking for an honest guy that will truly go above and beyond his way, work with Jon at Rusnak Audi!
Google Review
- September 25, 2018
Left by Catherine S.
Cars.com Review
- September 25, 2018
Carl and the crew at Rusnak Audi did a Great repair job!!! They have been doing so since I bought the car in 2010.
Edmunds.com - Sales Review
- September 24, 2018
excellent from start to the end
Google Review
- September 21, 2018
Love the selection and I was treated well.
Google Review
- September 20, 2018
Google Review
- September 20, 2018
Edmunds.com - Sales Review
- September 20, 2018
Professional. Honest. Knowledgeable. Fair. Personable. Patient. Spiffy.
Edmunds.com - Service Review
- September 19, 2018
Service was excellent
Google Review
- September 15, 2018
Cars.com Review
- September 12, 2018
Fay was EXCELLENT through the whole buying process and experience. I highly recommend Fay and the Team at Rusnak! Very pleased overall! I purchased an Audi R8.
DealerRater Review
- September 12, 2018
This is my second purchase from this dealership. My salesperson made everything easy and enjoyable. She found the right car at another dealership and had it brought to us. Every phase of the experience was positive. That is something that I have come to expect at this dealership.
Google Review
- September 09, 2018
Kareem is amazing!! We would only do business with him. Not pushy, very precise in what he could do. Everything we accomplished was on line. He is still working with us even after the sale.Thanks, we love and appreciate the service.
Google Review
- September 06, 2018
Google Review
- September 05, 2018
Edmunds.com - Service Review
- September 05, 2018
All personnel connected with the Service Department are Professional, knowledgable and know that the Customer comes First.
Google Review
- September 05, 2018
Left by Micah H.
Great Experience!
DealerRater Review
- September 05, 2018
Mike Jaber did a fantastic job in helping me lease my new SR5 Sportback & thank you to the entire team @ Ruznak Audi Westlake for making the process so smooth
Google Review
- September 05, 2018
Left by Brian Q.
Google Review
- September 05, 2018
Left by Boris E.
Google Review
- September 04, 2018
Left by Heath C.
Google Review
- September 02, 2018
Left by Monica K.
Cars.com Review
- August 31, 2018
Service people were great. Jesus especially. My car feels brand new again.
Google Review
- August 31, 2018
Left by Joe I.
came in for service with no appt, got fast courteous service
Google Review
- August 30, 2018
I live over an hour away but chose to come get 1 item fixed after much frustration with outside tire shops and another Audi dealer. I reached out to my sales rep who sold me the car, who put me in contact with the service manager. They demonstrated why I bought an Audi. Everything was fixed and it...
Google Review
- August 30, 2018
Exceptional service - same as purchasing experience. THANK YOU
Google Review
- August 30, 2018
Over the past nine years, I've had nothing but excellent service from the staff and service personnel at Rusnak/Westlake Audi whenever I bring my Audi A6 in for service. I would highly recommend Rusnak/Westlake Audi as my dealership of choice!!
Google Review
- August 30, 2018
The service crew at Rusnak Audi in Westlake are more than aware of the needs of their customers, and it makes for a very effective and satisfying experience. Jesus had me in and out of there in a great loaner in no time. The work on the vehicle itself is always highest quality.
Google Review
- August 30, 2018
Great experience. We were treated with respect and did not feel bullied like we had been when buying cars in the past at other dealerships.
DealerRater Review
- August 29, 2018
the service department is very professional , they put you on ease and are very efficient. Adam explained the service and gave me a loaner and had the car ready on time. He walked me to my car. I love all the staff there.
Yelp Review
- August 28, 2018
It was my first time ever buying a car and I have to say I had one of the greatest experiences with Mike Jaber/ Rusnak Audi Westlake Internet Sales Manager. He was sincere, enjoyable, straight to the point kind of guy and gave me the right motivation and the right information for me to proceed with...
Google Review
- August 27, 2018
Exceptional service - same as purchasing experience. THANK YOU
Google Review
- August 27, 2018
This was the QUICKEST and painless car buying experience Ive ever had. Kareem was our salesman and he was informative and honest when it came to what we were getting. We went in and got the best price out the door without any back and fourth. Within about 2 hours we had already left with the car. I...
Google Review
- August 25, 2018
This was the QUICKEST and painless car buying experience Ive ever had. Kareem was our salesman and he was informative and honest when it came to what we were getting. We went in and got the best price out the door without any back and fourth. Within about 2 hours we had already left with the car. I...
Cars.com Review
- August 24, 2018
Left by Michael K.
Adam in service did a great job. Highly recommend.
Google Review
- August 22, 2018
Google Review
- August 21, 2018
Great experience. We were treated with respect and did not feel bullied like we had been when buying cars in the past at other dealerships.
Google Review
- August 21, 2018
Google Review
- August 21, 2018
Ohhh the cool cars this place has is wow
Google Review
- August 21, 2018
The service manager Skip is so accommodating and is very keen to your requirements. Service is top notch.
Google Review
- August 19, 2018
(Translated by Google) The vendors are very friendly(Original)Los vendedores son muy amables
Google Review
- August 17, 2018
Left by Gary C.
Google Review
- August 16, 2018
Exceptional service - same as purchasing experience. THANK YOU
DealerRater Review
- August 16, 2018
Been taking both my Audis since I got them and didnt even buy it from Rusnak. The one Audi dealer tried to tell us we need brakes and the car was a a3 TDI and had 20,000 miles. I knew it didnt and stopped going there. My 2nd Audi I purchased from another dealer. During the tome I bought my Audi I...
Google Review
- August 15, 2018
Left by Julia L.
Yelp Review
- August 12, 2018
Fay Moghadam is wonderful helping us today. She's not only helpful, courteous, and knowledgeable, she's also super friendly. We bought the car within an hour. Well definitely refer friends to her in the future.
Cars.com Review
- August 06, 2018
Very positive service visit. My service adviser Todd was very professional.
Google Review
- August 05, 2018
The service crew at Rusnak Audi in Westlake are more than aware of the needs of their customers, and it makes for a very effective and satisfying experience. Jesus had me in and out of there in a great loaner in no time. The work on the vehicle itself is always highest quality.
Yelp Review
- August 04, 2018
From start to finish Audi Westlake made our recent purchase a first class experience. Their team could not have been more professional or done anything further to make our transaction any easier. Within about an hour of reaching the dealership we were on our way home in a beautifully detailed Q7....
Facebook - Web Review
- August 02, 2018
Google Review
- August 02, 2018
I live over an hour away but chose to come get 1 item fixed after much frustration with outside tire shops and another Audi dealer. I reached out to my sales rep who sold me the car, who put me in contact with the service manager. They demonstrated why I bought an Audi. Everything was fixed and it...
Google Review
- July 30, 2018
Thank you Aaron
DealerRater Review
- July 29, 2018
Easiest transaction ever. Everyone was kind informative and willing to work with me any way they could. Kareem offered me the best deal popsicle. Very pleased with my purchase.
Google Review
- July 28, 2018
Left by Robin A.
The service team, and especially my service agent, Reed Galloway, provide exceptional service that is professional, efficient, knowledgeable and gracious. This is my 3rd vehicle with Rusnuk and it won't be my last! Why go anywhere else when this service can't be matched!
Google Review
- July 26, 2018
Left by Savanna P.
Yelp Review
- July 26, 2018
Blakeley King went above and beyond to get me taken care of when he wasn't even working that day. Made sure I was in the appropriate hands and always makes sure I am happy with Audi's service. Carl Seehoffer - is the man !! He blew me away with his level of service today. He was so thorough, helpful...
Yelp Review
- July 26, 2018
purchased my second car from Fay Moghadam, and as in the past, was a great experience. Fay went out of her way to find my the exact color and model I wanted. We found it, and she gave me a great price for the 2018 model. I have referred other friends of mine to her, and I highly recommend her to...
Google Review
- July 26, 2018
Left by Jody K.
Google Review
- July 21, 2018
Google Review
- July 21, 2018
Google Review
- July 21, 2018
Google Review
- July 21, 2018
Google Review
- July 21, 2018
Left by David W.
Google Review
- July 21, 2018
Google Review
- July 21, 2018
Google Review
- July 21, 2018
Google Review
- July 21, 2018
Google Review
- July 21, 2018
Google Review
- July 21, 2018
Google Review
- July 21, 2018
Google Review
- July 21, 2018
Google Review
- July 21, 2018
Left by Diane W.
Google Review
- July 21, 2018
Google Review
- July 21, 2018
Google Review
- July 21, 2018
Google Review
- July 21, 2018
Google Review
- July 21, 2018
Google Review
- July 21, 2018
Google Review
- July 21, 2018
Google Review
- July 21, 2018