I had a very positive experience with Eddie my service technician. I had some repairs last month on my 2001 Mercedes E class Benz. There was a list of things that were suggested and he went through what he felt was most important with me on the phone. One of those most important items he shared was...

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After a rough experience in 2016 with the service department I swore I would not return. When I needed a specific tire for my GL 550, I ventured back to MB of Austin with a new vehicle. The experience went no better and similar problems occurred. This time, however, Nick Opinker, the Service...

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I was completely satisfied with everything thanks! For all your kindness and efficiency taking care my car . Hi

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Great experience throughout

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Friendly service as usual. The dealership provided Uber rides back and forth to my home while the annual service check was underway.

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Braydan was so professional to work with this week. He is fantastic with communicating every detail.

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Love the service offered by Mercedes Austin. Breyden has been super helpful, always keeping us informed about the status of the maintenance, things to pay attention to now and future.

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Had a great experience, the stuff in general and CJ personality were very attentive and detail oriented.The work was done in a timely manner.Myself and my AMG are very happy and satisfied.

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My Service Advisor Luis Cuellar is always polite and knowledgeable and very kind. Does fantastic job!

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Happy with the service and all, but it wasn't clear exactly when the car was done. Was told car was done but waiting for car wash and paperwork, but then never clear when it was actually done. Also, had texted service person earlier that day via text and had to call as wasn't responded by text.

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You never want to have to deal with repairs, but Wade Wells makes it so easy. He has been doing this for us for years. In a class all his own. Thanks Wade.

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Great job! Prompt and excellent service

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The dealership was very clean and inviting. All of the staff were respectful and polite. Elihu was knowledgeable and patiently showed us multiple vehicles to allow us to make the right choice for our situation. Highly recommend!

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As usual Very professional service. Uber Rides were arranged. everything was done as expected and timely.

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Service advisor Brian Smith was friendly caring and professional.

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I had a flat tire over the weekend and went to a nearby business that could not help me. So, I had my vehicle towed to Mercedes-Benz of Austin. They had my GLA up and running on Monday morning and let me know the status along the way. Even though it was just a tire issue, they cleaned up my vehicle!...

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Service Advisor: Polite Accurate Trusted Honest Knowledgeable Timely Polite Accurate Honest Knowledgeable Timely Keeps us informed

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My wife and I were visiting Austin for the Texas Football game, and during our trip a message appeared on our 2020 Mercedes C300 screen, "Stop Vehicle Leave Engine Running". Mercedes of Austin worked us in without an appointment the same day we called. And within 2 hours after a battery...

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I am extremely impressed and pleased with the level of service, communication and work at Mercedes-Benz Austin. Luis was able to help me get my tire and side mirror replaced in a timely fashion. I so appreciate you!

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Neiko Brown did a great job from the point of making research about my car to the point of getting it shipped to me. The Finance Manager Dan too was really helpful throughout the whole process of making payment.They are great team to work with. Will I prefer to work them again? YES!!!

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Once again, I was in an out, service was prompt and communication was seamless. Great job MB of Austin.

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Great job！

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Great service department! Kept in touch, called the day before to confirm and let me know everything was in place for service and car was ready faster than expected. Super nice and friendly employees.

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Excellent service.

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Stacey is so vibrant and full of energy. She has been very informative throughout my purchase process. Stacey is definitely one the most professional sales associate in this location.

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CJ Hodgson was just great to work with for my annual maintenance! Look forward to working with him soon.

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Service experiences at this dealership have been uniformly positive. Wade Wells is always great to work with; he's very helpful and keeps you informed as to the progress of the work. My car is now on the older end of the spectrum but they continue to service it without issue.

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Stacey Olmstead was very helpful with setting everything up for me, thank you.

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We love Mercedes, and truly, Nick is the best part of the whole experience. He is professional and wonderful to work with. Thank you.

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Braydon was excellent and was able to get my tire changed quickly!

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I had four service items: 30k service, vehicle inspection, front tire pressure sensor issue, third row motor issue. I thought it will take couple of days, but they completed everything in one day! Very impressive!

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Good experience getting my car service. Friendly, fast service. Topnotch care for my vehicle.

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A made the earliest appointment so that I can get in and out!!! It was perfect!!! CJ took great care of me and my SUV. Plus I don’t think everyone learns everything in their car so CJ showed me new things!!!

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