Cars.com Review
- October 30, 2026
Very professional organization with quality people in every position. Particularly liked Jake the technical guy who familiarized us with all the new features of our GLE.
Cars.com Review
- October 30, 2026
Me trataron muy bien con el servicio que me ofrecen siempre tendré en mi mente. Gracias
Cars.com Review
- October 29, 2026
Great service as always. Scotty is great and has a great knowledge of products to assist in fast, efficient service.
Cars.com Review
- October 27, 2026
We had a great experience with the Mercedes Benz dealership. This is my third car from them. The tram was professional, attentive and helpful, especially Frank.Deluca. He was very pleasant to work with. We appreciate their customer focused approach and the level of service they provided.
Cars.com Review
- October 27, 2026
Ryan and Matt made the transaction simple and easy. I definitely would recommend this dealer.
Dealer Replied: Thank you for your kind words! We're thrilled to hear that Ryan and Matt made your experience smooth and enjoyable. Your recommendation means a lot to us. We look forward to serving you again in the future!
Cars.com Review
- October 26, 2026
Scottie was great. very professional and great to work with. I came from the Naples store and their service there wasawful. Happy to get service with Bonita.
Dealer Replied: Thank you for your wonderful feedback! We're thrilled to hear that Scottie provided you with great service. We strive to create a positive experience for all our customers, and we're glad you chose Bonita. We look forward to serving you again!
Cars.com Review
- October 26, 2026
MB of Bonita Springs has been great to work with. Recently I had 2 flats. Both times Scott from Service got me in immediately for repairs. Jake is our sales contact and was also a pleasure to work with.
Dealer Replied: Thank you for your kind words! We're thrilled to hear that Scott and Jake provided you with excellent service. Our team is always here to help, and we appreciate your trust in us. We look forward to serving you again in the future!
Cars.com Review
- October 26, 2026
Service department was very knowledgeable and timely. I had a loaner car which is important to me.
Dealer Replied: Thank you for your kind words! We're thrilled to hear that our service department met your expectations and that the loaner car made your experience more convenient. We appreciate your feedback and look forward to serving you again!
Cars.com Review
- October 26, 2026
Bought 3 cars in 3 years here, gets better each time!. Great people, knowledge, selection.
Dealer Replied: Thank you for your continued trust in us! We're thrilled to hear that each experience has been better than the last. Our team is dedicated to providing great service and selection, and we appreciate your loyalty. We look forward to helping you with your next car!
Cars.com Review
- October 25, 2026
Ken was very professional and helped me throughout the whole process. I would highly recommend Ken if you looking for a new car.
Dealer Replied: Thank you for your kind words! We're thrilled to hear that Ken provided you with excellent service. Your recommendation means a lot to us. If you need any further assistance or have questions in the future, feel free to reach out. Enjoy your new car!
Cars.com Review
- October 23, 2026
I felt very comfortable with the service provider, Carlos. Very knowledgeable. I’d bring my car back to him anytime.
Dealer Replied: Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- October 23, 2026
Purchased another MB with Ken Lucas, sight unseen. Easy to deal with, delivered to our house.
Dealer Replied: Hello Jonnyracer, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- October 23, 2026
I receive a warm welcome from everyone I come into contact with. It’s always pleasant vibes and a wonderful experience with my advisor and the Mercedes-Benz team in Bonita Springs.. Thank you Hector for all you do.
Dealer Replied: Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- October 23, 2026
Aaron was very courteous and extremely helpful. My car was serviced in record time. Made for a pleasant experience.
Dealer Replied: Hi Zeller, thank you for your kind words! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- October 22, 2026
Five stars all around! Scotty Hutton in the service department is simply amazing. His work is pristine, top-notch, and he goes above and beyond to make sure everything is done right. I Highly recommend! Scotty is professional, thorough, and clearly takes great pride in what he does. If you’re...
Dealer Replied: Thank you for your fantastic review! We're thrilled to hear about your positive experience with Scotty. He truly embodies our commitment to excellence and customer satisfaction. We appreciate your recommendation and look forward to serving you again soon!
Cars.com Review
- October 22, 2026
Very professional and on time and the work was clean and done less than the days the expected
Dealer Replied: Thank you for your fantastic review! We're thrilled to hear that you found our team professional and timely. Delivering quality work efficiently is our goal, and we're glad we exceeded your expectations. We appreciate your support and look forward to serving you again!
Cars.com Review
- October 21, 2026
This Mercedes dealership has the best customer service I have ever experienced. Upon entrance I was immediately greeted with a smile and hello from the receptionist who escorted me to Mr. Lucas. Already meeting with a customer, Mr. Lucas escorted me to the desk of Anthony Demosthenes. One hour...
Dealer Replied: Hi James, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Bonita Springs. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!
Cars.com Review
- October 21, 2026
Very responsive and timely. Great follow-up This is my submission and requiring me to have to put in 15 words is annoying!!
Dealer Replied: Hi, thank you for your wonderful feedback! I'm glad to hear you found us very responsive and timely, with great follow-up. We strive for customer-centric service and appreciate your trust in us; we look forward to supporting you again soon!
Cars.com Review
- October 21, 2026
Len and his associates Worked with me to get the car I wanted at a good price. Very nice showroom and coffee area. Ken addressed all my needs in a professional way. F&I was courteous, efficient. Would definitely recommend.
Dealer Replied: Hi, thank you for your wonderful review! I'm thrilled to hear that Len and our team provided you with the customer-centric support you needed to get the car you wanted at a good price. We appreciate your kind words about our showroom and the professionalism of our staff, and we look forward to serving you again in the future!
Cars.com Review
- October 19, 2026
Professional and courteous through the entire sales process Car was ready as promised Customer training was excellent
Dealer Replied: Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- October 19, 2026
Frank is the best,this was our 4th car purchased from Frank and we absolutely love it.The entire purchase was very smooth. We are very satisfied.
Dealer Replied: Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Bonita Springs. We look forward to your next visit! Take care!
Cars.com Review
- October 17, 2026
I met Frank DeLuca, Sales Associate for Mercedes-Benz of Bonita Springs, at a Cars and Coffee event on a Sunday. He was proudly standing next to his pristine 2009 Mercedes SL63 and I could not resist admiring his car and talking to him. During our conversation, Frank recognized my enthusiasm for the...
Dealer Replied: Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Bonita Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Cars.com Review
- October 16, 2026
Mercedes-Benz of Bonita Springs has always taken wonderful care of me and my little old lady my 2014 350 E. They keep her running beautifully and me happy
Dealer Replied: Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Cars.com Review
- October 15, 2026
Picked up a nail on drive home. Ken and Marco were able to coordinate new tire next day at another dealership Thanks TD
Cars.com Review
- October 15, 2026
Thank you, Frank for working with us on another Mercedes vehicle. My daughter is extremely happy with her new purchase. Thank you for being patient finding a solution for her and giving us a great price for our car. Thanks again.
Cars.com Review
- October 14, 2026
Mercedes-Benz Of Bonita Springs and Frank Deluca are the best in the business… They truly care about my family and I, and making sure that we were always taken care of! not only do they make purchasing the vehicle, a great experience, but they always take it to the next level, making sure that we...
Dealer Replied: Thank you for your wonderful review! We're thrilled to hear that Frank, David, John, Terri, Anthony, and the entire team made your experience exceptional. We truly value our customers and are committed to providing the best service possible. We look forward to serving you and your family again!
Cars.com Review
- October 09, 2026
We were very pleased with the addition of the video during service maintenance. This is a real plus. Patti is extremely thorough as a service advisor.
Dealer Replied: Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Cars.com Review
- October 05, 2026
My service professional was excellent. Getting a loaner car was easy . I had an electric problem with my dashboard screen and navigation screen going black for over a half hour , when in NJ, over the summer. Everything was checked properly and tire pressure was adjusted. This was done in a timely frame
Dealer Replied: Thank you for your fantastic review! We're thrilled to hear that our service professional met your expectations and that the loaner car process was smooth. We're glad we could resolve the issue with your dashboard and ensure everything was checked and adjusted promptly. We appreciate your support!
Cars.com Review
- October 05, 2026
Great service. Totally honest and thorough. Aaron Fairchild is a great service rep for Mercedes.
Dealer Replied: Thank you for your kind words! We're thrilled to hear you had a great experience with Aaron. Our team strives to provide honest and thorough service, and it's wonderful to know we met your expectations. We look forward to serving you again!
Cars.com Review
- October 05, 2026
The Mercedes Benz of Bonita Springs Fl has always provided exceptional ,knowledgeable and professional, service.
Dealer Replied: Thank you for your wonderful feedback! We are thrilled to hear that you consistently receive exceptional service from our team. Your satisfaction is our top priority, and we look forward to continuing to serve you with the same professionalism and knowledge in the future.
Cars.com Review
- October 05, 2026
My experience with Bonita Springs Mercedes was fantastic. They were professional and courteous. They were not pushy or aggressive in trying to sell me a car . When the car was ready they took the time to go over all the controls . My dealer Frank Deluca was very patient and professional and I would...
Dealer Replied: Thank you for your wonderful review! We're thrilled to hear you had a fantastic experience with Frank and our team. Providing professional and courteous service is our priority, and we're glad you felt that. We appreciate your recommendation and look forward to serving you again!
Cars.com Review
- October 05, 2026
Dylan was courteous and efficient with explaining both the vehicle and the financing/leasing option available.
Dealer Replied: Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- October 04, 2026
Patti is absolutely fantastic, thorough, accommodating, knowledgeable! Always make sure that I have the best experience possible, always recommend her to anyone with the Mercedes
Dealer Replied: Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Cars.com Review
- October 02, 2026
The staff is always friendly and helpful, and the loaner makes bringing in my car for service that much easier. I appreciate their thoroughness and straight forward approach.
Dealer Replied: Thank you so much for your kind words about your experience here at Mercedes-Benz of Bonita Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Cars.com Review
- October 01, 2026
My family and I have done business with this dealership since 2018 and every experience has been delightful. Everyone you encounter is always welcoming and professional. I can’t speak highly enough of my sales consultant, Frank DeLuca. Frank made the entire process as easy and stress free as...
Dealer Replied: Thank you for your wonderful review! We are thrilled to hear about your positive experiences with us and Frank DeLuca. Our team strives to provide exceptional service, and it's great to know we met your expectations. We look forward to serving you and your family again at MB of Bonita Springs!
Cars.com Review
- October 01, 2026
Absolutely 100% amazing Frank DeLuca no only a great Salesman but incredible personality! Someone who make you feel comfortable on the process of buying a car!
Dealer Replied: Thank you for your fantastic review! We're thrilled to hear that Frank made your car buying experience enjoyable and comfortable. His dedication to our customers truly shines. We appreciate your support and hope to see you again soon!
Cars.com Review
- October 01, 2026
Frank DeLuca handled me with kid gloves. A great experience. He is attentive, knowledgeable and a gentleman. This is my third vehicle purchased thru this dealer. They try to think of everything. Did I mention that I love my S Class?
Dealer Replied: Thank you for your wonderful review! We're thrilled to hear about your great experience with Frank and that you're loving your S Class. Your loyalty means the world to us, and we look forward to helping you with your future vehicle needs. Enjoy the ride!
Cars.com Review
- October 01, 2026
Aaron, service advisor was most helpful and just excellent! Glad to have someone looking over the car!
Dealer Replied: Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
Cars.com Review
- September 30, 2026
I had an emergency the gas cap door would not open, on the road and out of gas. They fixed it right away while I waited. Great service
Dealer Replied: Thank you so much for your kind words! We're thrilled to hear we were able to help in your time of need. Our team is dedicated to providing fast and reliable service to keep you on the road! Safe travels, and we look forward to assisting you in the future.
Cars.com Review
- September 24, 2026
Can my salesman did a great job explaining all the features of my car. I wouldn’t hesitate to go back and work with Ken again.
Dealer Replied: Thank you for your kind words, ! We're thrilled to hear that Ken provided such a great experience and explained all the features of your car. We would love to have you back for any future needs. Cheers to many happy miles ahead! 🚘 #CustomerSatisfaction #GreatExperience
Cars.com Review
- September 19, 2026
Very great and easy process we where in and out staff did an amazing job at making us feel welcomed and cared for.
Dealer Replied: Manuelm, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Bonita Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Cars.com Review
- September 18, 2026
Buying a brand new Mercedes Benz was one of mine and my wives bucket list items. Frank was highly recommended by a friend who has bought several Mercedes from him. We contacted Frank, liked him immediately and then drove 5 hours from xx Augustine to check his inventory. And wow, did Frank and his...
Dealer Replied: Here at Mercedes-Benz of Bonita Springs, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!
Cars.com Review
- September 17, 2026
Exceptional dealership. Professional, polite and friendly in every interaction. My salesman Frank Deluca was enthusiastic, knowledgeable, and genuinely excited not only for the sale, but for me and the delivery of the beautiful new Mercedes I ordered. I would consider going to any other Mercedes...
Dealer Replied: Thank you for your kind words! We strive to provide exceptional service and it's great to hear that Frank was able to make your experience memorable. We appreciate your loyalty and look forward to assisting you with any future Mercedes needs. #CustomerSatisfaction #ExceedingExpectations
Cars.com Review
- September 15, 2026
Frank was amazing ! I spoke with him over the phone and told him what I was looking to do . We scheduled an appt for the next day . I got to the dealership and ask if he found me a car to match my needs , he said yes and I have prepared all the details for us to discuss . It was just what I was...
Dealer Replied: We're thrilled to hear that Frank and David provided you with an exceptional customer experience! Your satisfaction is our top priority and we will always go above and beyond to exceed your expectations. Thank you for choosing us and we look forward to seeing you again! #CustomerSatisfaction #TopNotchService
Cars.com Review
- September 12, 2026
Ken was knowledgeable. Took a few trip to manager to get details worked out but overall good experience. Gentleman who explained car details was excellent and knew all about the car and how to get it set up for my like/fislikes.
Dealer Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bonita Springs. If you have any further questions, please don't hesitate to reach out!
Cars.com Review
- September 11, 2026
The entire negotiating experience was transparent and handled remotely through text and email, which made the process incredibly convenient. Ken went above and beyond to answer all of my questions and patiently recorded detailed videos of the vehicle since I was unable to see it in person. The...
Dealer Replied: Hi Jesse, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Bonita Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- September 09, 2026
We always have the best experience with Frank. This is our second car from him, and it will not be our last.
Dealer Replied: Thank you for your continued support and trust in our dealership, Paul! We are thrilled to hear that you have had a great experience with Frank and we look forward to helping you with any future car purchases. We appreciate your loyalty and glad to have you as part of our family.
Cars.com Review
- September 08, 2026
I had a great experience working with Ken ..He was friendly, professional, knowledgeable, and very easy to work with. Very happy with my new car. Thank you Ken
Dealer Replied: Thank you so much for your kind words, we are thrilled to hear about your positive experience working with Ken! We strive to provide the best customer service and are happy to hear you are satisfied with your new car. Thanks for choosing us!
Cars.com Review
- September 08, 2026
Everyone did a great job of making sure I had a good experience. Five stars for Ken.
Dealer Replied: Thank you for your review! We are thrilled to hear that Ken and our team provided you with an exceptional experience. We strive to deliver five-star service to all of our customers. Thank you for choosing us!
Cars.com Review
- September 01, 2026
As a loyal Mercedes Benz owner for many years I have to recommend and recognize this dealership and specifically Ken Lucas. From the purchase of my vehicle to a recent interior repair that he went above and beyond to make right , he is the reason I will continue to do business with MBBS now and in...
Dealer Replied: Thank you for your loyalty and recommendation! We are grateful to have Ken on our team and are happy to hear he has provided exceptional service. We look forward to continuing to serve you and your colleagues in the future. #customerloyalty #exceptionalservice #MBBSfamily
Cars.com Review
- August 25, 2026
I’ve always been a General Motors person, so buying my first Mercedes was a big departure for me — and after my experience at Mercedes-Benz of Bonita Springs, I’m honestly not sure I can ever go back! From beginning to end, the entire experience felt DELUXE. The level of service, attention to...
Dealer Replied: Thank you for your amazing review! We are thrilled to hear that you had such a deluxe experience at Mercedes-Benz of Bonita Springs. Our team strives to provide top-notch service and we are delighted to have exceeded your expectations. We are so glad that Frank was able to make your car-buying experience special and stress-free. It's great to hear that we may have converted a lifelong GM fan. We look forward to serving you again in the future. Enjoy your new Mercedes! 🚘🌟 #MBofBonitaSprings #DeluxeExperience #LoyalCustomers #Thankful.
Cars.com Review
- August 21, 2026
Frank Deluca is the best salesman there. He takes the time to find the best car for you. Very knowledgeable about the Mercedes product.
Dealer Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bonita Springs. Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- August 21, 2026
This was a clean nice environment with great employees that took care of my needs like Frank.
Dealer Replied: Hello Melissa, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bonita Springs. Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- August 18, 2026
I had a great experience working with Frank at Mercedes-Benz. He was professional, knowledgeable, and made the entire buying process easy and stress-free. He was honest, responsive, and never made me feel pressured. I would highly recommend him to anyone looking for a Mercedes-Benz and would...
Dealer Replied: Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Bonita Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Cars.com Review
- August 18, 2026
Frank DeLuca sets the bar incredibly high for exceptional customer service! He was the first person I contacted while searching online for a car during our vacation, and from the very beginning, he was responsive, knowledgeable, and attentive. Frank answered every question, sent additional photos of...
Dealer Replied: Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Bonita Springs! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Cars.com Review
- August 12, 2026
Amazing experience. One day, one visit - got a dream car. Honest, informative, and super professional. Gratitude! Excellent deal, too. Highly recommend.
Dealer Replied: Thank you so much for your kind words! We are thrilled to hear that you had an amazing experience and were able to find your dream car in just one visit. Our team takes pride in being honest, informative, and professional, and we are grateful for your recommendation. Thank you for choosing us and enjoy your excellent deal!
Cars.com Review
- August 06, 2026
Ken was great to work with and made everything go very smoothly. He even delivered our car to our home since we were out of state at the time.
Dealer Replied: Thank you so much for your kind words, we are glad to hear that you had a smooth experience working with Ken. Our top priority is always making our customers happy and delivering exceptional service, even if it means going the extra mile. We appreciate your business and hope to work with you again in the future. Safe travels!
Cars.com Review
- August 06, 2026
Kenneth is the best salesperson on the team. I have purchased several cars from him and he is always professional and reliable.
Dealer Replied: Thank you for your kind words! We are thrilled to hear that Kenneth has provided you with exceptional service. Our team takes pride in delivering a professional and reliable experience for all of our customers. We appreciate your loyalty and look forward to serving you again in the future! #CustomerSatisfaction #ProfessionalService
Cars.com Review
- July 22, 2026
It is always a pleasure to visit this dealership. This was our second time to buy from Mercedes of Bonita Springs. Always a first class dealership and sales team.
Dealer Replied: Thank you for your kind words and continued patronage! We take pride in providing a first-class experience for our customers at Mercedes of Bonita Springs. We look forward to serving you again in the future!
Cars.com Review
- July 17, 2026
Buying my new Mercedes S580 from Frank was an absolute pleasure. He was knowledgeable, friendly and professional. I would 100% recommend Frank and Mercedes Benz of Bonita Springs.
Dealer Replied: Thank you for your kind words! It was a pleasure helping you find your dream car. Our team at Mercedes Benz of Bonita Springs aims to provide top-notch service and expertise to our customers. Thanks for recommending us and enjoy your new S580!
Cars.com Review
- July 15, 2026
Frank DeLuca sets the standard for exceptional customer service! He is the first person we call whenever we're ready for our next vehicle because we know we're in the best hands. After many purchases and leases together, including a recent purchase of a C-Class this week, he has earned our trust...
Dealer Replied: Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Bonita Springs! Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- July 14, 2026
Excellent service dept. service advisor Patty handled our issue quickly and efficiently. She?s a Star??. I would recommend the dealership. I plan on buying my next car there.
Dealer Replied: Thank you for your kind words, John! We're thrilled to hear that our service advisor, Patty, provided excellent and efficient service. We're honored to have you as a customer and look forward to helping you with your next car purchase! #CustomerSatisfaction #TeamPatty #HappyCustomers
Cars.com Review
- July 11, 2026
Left by Paul C.
Absolutely the easiest experience buying a car Frank Delkuca is energetic, honest, and upfront about everthibng. He walks you throught he entire process and malkes buying a new car exciting not something you normally hear. It is the entire experience from the Manager John Bradley to the David in...
Dealer Replied: Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Bonita Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Cars.com Review
- July 09, 2026
Fantastic service department. Fixed the problem with leaking sunroof And cleaned headline like new. Amazing! Dealership gets it right every time Had really nice loaner during repairs Mercedes is best service in my over 60 years of driving
Dealer Replied: Thank you for taking the time to leave us such a positive review! We're thrilled to hear that our service department exceeded your expectations and that you had a great loaner car experience. We appreciate your loyalty and look forward to providing you with top-notch service for many more years to come.
Cars.com Review
- July 09, 2026
Left by Edward L.
I always have my high level of expectation met & exceeded by customer service, concierge and sales service at the Mercedes Benz Bonita Springs location! I always have a pleasant experience there?.
Dealer Replied: Hi Edward, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- July 08, 2026
Left by Bill N.
i appreciate the help of Rob Hochberg he is a very good service rep. every time i have come to the dealer for service he has been very good to me!
Dealer Replied: Hello Bill, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bonita Springs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- July 04, 2026
Left by Dexter A.
I purchased two new Mercedes from Mercedes Benz in Bonita Springs, FL. I purchased a S-Class and a E-Class. The experience for buying both cars was excellent. They are very focused on customer satisfaction and met all of my requirements for the new cars I was looking to purchase. The process from...
Dealer Replied: Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Bonita Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Cars.com Review
- July 03, 2026
I was out of town in Denver and I reached out to Frank to find out about getting a key mailed out to me cause I lost my key. Frank notified me that I couldn’t get a replacement key. They needed the car there. But Frank drove 30 minutes out of his way to my house to get my spare key. He then drove to...
Dealer Replied: Hello Marty, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- July 03, 2026
Service on time, polite, people, good atmosphere All good Never delayed, I can recommend to my friends whoever wants to buy a car. I was satisfied with experience. Pp
Dealer Replied: Hi Eberhard, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
Cars.com Review
- July 03, 2026
We bought a 2023 BMW M4 and on the drive home noticed the Home button on the infotainment system was not working. I called back and was told they could do nothing for me. When i trued to call again, they just ignored me and dudnt respond. They completely washed their hands of this problem. Very...
Dealer Replied: Pierre, we apologize for the inconvenience and frustration you experienced. We take customer satisfaction seriously and happy we were able to resolve this situation for you. Thank you for bringing this to our attention. Terri Rogers, Director of Customer Relations
Cars.com Review
- July 01, 2026
We traveled from Georgia to Naples, Florida, after searching for a specific style of Mercedes Sprinter for quite some time. We were thrilled to finally find exactly what we had been looking for. We arrived at the dealership just before closing on Saturday evening. Even though it was pouring rain,...
Dealer Replied: Thank you so much for sharing your positive experience with us! We are thrilled that our team was able to provide exceptional service and help you find the perfect Mercedes Sprinter. Your kind words mean a lot to us and we hope to continue exceeding your expectations in the future. Thank you for choosing us!
Cars.com Review
- June 30, 2026
Frank helped me from beginning to end with the purchase of 2023 Porsche Cayenne. I want to thank Frank and his team for a wonderful experience with this purchase. I have purchased over 40 vehicles in my life and by far this was the best experience! He answered all my questions he made sure the price...
Dealer Replied: Hi, we are pleased to hear of your experience with us here at Mercedes-Benz of Bonita Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Cars.com Review
- June 27, 2026
This is the very best car dealership in the world. Every experience has been off the charts. I have bought 3 cars there and they have made my multiple purchases easy, accommodating and extremely pleasant. Frank Deluca helped me and took me through the entire process from my first contact all the way...
Dealer Replied: Hi José, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bonita Springs. Please don't hesitate to reach out to us if there's anything more we can do!
Cars.com Review
- June 26, 2026
My first Mercedes service experience was awesome. The facilities and people were great, the ice coffee also great. Definitely the best vehicle service experience that I?ve ever had.
Dealer Replied: Hi Tim, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- June 23, 2026
Left by Seth O.
Another great buying experience at Mercedes of Bonita springs. Thanks to Frank and all the guys for an incredible car and making it an easy and enjoyable experience
Dealer Replied: Thank you so much for your kind words about your experience here at Mercedes-Benz of Bonita Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Cars.com Review
- June 19, 2026
Service tech was professional and friendly. Car was ready on time. Facilities are top notch and really enjoyed the cappuccino. Location is very close to my house. Well done.
Dealer Replied: Hi Annette, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
Cars.com Review
- June 18, 2026
Frank and team are terrific. He’s straightforward, knows the products and efforts to find the right car at the right price. He’s a home run in the car business!
Dealer Replied: Kevin, thank you so much for your feedback about Mercedes-Benz of Bonita Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you have any further questions, please don't hesitate to reach out!
Cars.com Review
- June 16, 2026
I had a very positive service experience at Mercedes-Benz of Bonita Springs. The service team was professional, responsive, and attentive to my concerns. Scotty kept me informed throughout the process and took the time to answer my questions. The dealership documented my warranty concerns,...
Dealer Replied: Hi Andrii, thank you so much for your feedback about Mercedes-Benz of Bonita Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We are always more than happy to assist you if anything else comes up. Take care!
Cars.com Review
- June 15, 2026
Excellent experience just a one year check up ! However the fabulous bakery and special cookies latte Was very yummy was like visiting a friend! Loved having detailing completed also!Keep up the good work SCOTT
Dealer Replied: Hi Carol, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- June 15, 2026
Left by Scott I.
Torrey, my service advisor is the best. Any repair or maintenance done was done the right way, the first time. Plus, my car gets hand washed and is always done on time.
Dealer Replied: Hi Scott, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Bonita Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Cars.com Review
- June 15, 2026
All good.. waited for the car and it was actually done about 30 minutes prior to their quote time.. so thank you for that. Everyone that I came in contact with was very nice
Dealer Replied: Hello Mark, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- June 11, 2026
Accurate diagnostics, attention to detail, great repair, timely notifications. Was able to take car with short notice when it failed unexpectedly. Clean shop - received great care during its stay.
Dealer Replied: Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Cars.com Review
- June 09, 2026
Nice facility, service has been great and Rob was my service agent. If you?re looking for a Mercedes, this is a first class location.
Dealer Replied: Hi Larry, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bonita Springs. Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- June 09, 2026
I had a very positive experience. My visit was due to a small issue that got fixed very quickly. The scheduling proces was over the phone and very easy. The facilities are always neat. Carlos Coello, my service advisor was very helpful, listened and addressed all my concerns. The technicians did a...
Dealer Replied: Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Bonita Springs! Thanks again for the recommendation, and have an amazing day!
Cars.com Review
- June 07, 2026
Left by Janice F.
Mercedes of Bonita Springs is the best dealership ! Service advisor Torrey takes great care and is very attentive. From the moment you enter the check in area your greeted by a team a very friendly advisors and they start the work on the vehicle. You get an option to wait or potentially get a loaner.
Dealer Replied: Hi Janice, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Bonita Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Cars.com Review
- June 07, 2026
Torrey Tomarro is always excellent. Everything was explained and finished on time. We love this dealership My neighbor also has an old MB and he said he still takes it to the dealer and TORREY is his man too.???????????
Dealer Replied: Hi Jackie, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bonita Springs. Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- June 07, 2026
My service advisor Thomas Tipton was great, very knowledgeable and went above and beyond. I would most definitely recommend getting your vehicle serviced at this location.
Dealer Replied: Hi William, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bonita Springs. Thanks for the recommendation, and have an amazing day!
Cars.com Review
- June 07, 2026
No issues just a suggestion when the scheduler is scheduling, she should help you determine drop off versus waiting for your vehicle or at least make mention of it
Dealer Replied: Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (239) 206-4291.
Cars.com Review
- June 06, 2026
The Auto Service dept had pastries, Coffee cappuccino and specialty coffee plus It only took a few hours and the price was reasonable ! I would definitly use them again for any of my Cars !
Dealer Replied: Hello Diane, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Cars.com Review
- June 05, 2026
The entire experience was amazing! The level of professionalism and quality of information provided ensured that we will always be part of the Mercedes-Benz of Bonita Springs family!
Dealer Replied: Hello Reynaldo, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bonita Springs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- May 30, 2026
An amazing car buying experience Stephen and Marco were amazing. they made buying a car remotely very comfortable and I?ve never done that before.
Dealer Replied: Hi Christopher, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Cars.com Review
- May 28, 2026
Excellent service. Completed work on time. Facilitated loaner car. Quality dealer with excellent customer service and follow through. Would highly recommend. Tom, service rep, helpful and professional.
Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Cars.com Review
- May 26, 2026
Muy profesional, se trabaj� con mucha comprensi�n , amabilidad, una atenci�n y actitud muy elegante . Amigable, transparentes , la verdad me gust� haber hecho negocios con su personal agradecido,
Dealer Replied: Thank you for your kind words and positive feedback! We strive to provide professional service, understanding, kindness, and a friendly and transparent attitude to all our valued customers. We're grateful for the opportunity to do business with you.
Cars.com Review
- May 22, 2026
Wonderful customer service and friendly staff and helpful he suggested getting a couple things gs done at once which will save me a trip back also gave me a loaner which I liked driving
Dealer Replied: Hello Sharon, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Cars.com Review
- May 21, 2026
This is my second purchase from Mercedes Benz of Bonita springs. I can’t believe I’m saying this but my second experience was even better than my first. The level of professionalism and care I have received in both my experiences is second to none. Mercedes Benz of Bonita springs will always have my...
Dealer Replied: Hi Matt, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
Cars.com Review
- May 20, 2026
Salesman Eddie was informative not pushy and finance guy David explained everything clearly and only suggested items we needed. Great car buying experience. Looking forward to utilizing the service department. It looks next level.
Dealer Replied: Thank you so much for your review! We're thrilled to hear that Eddie and David provided you with a fantastic car buying experience. We can't wait for you to experience our top-notch service department, and we're excited to continue exceeding your expectations. See you soon!
Cars.com Review
- May 19, 2026
Great overall experience. The whole team went above and beyond the call to accomplish a complex and somewhat unique transaction and delivery. I?d highly recommend.
Dealer Replied: Thank you so much for your kind words about your experience here at Mercedes-Benz of Bonita Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Cars.com Review
- May 19, 2026
Left by Charles Y.
Hector provided excellent service advice, and kept me up to date on the repair schedule. I am very pleased with my service visit and Hector?s professionalism.
Dealer Replied: Thank you so much for your kind words about your experience here at Mercedes-Benz of Bonita Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Cars.com Review
- May 19, 2026
They listened to me and helped me through the entire process ! My car came out perfect! And Rob was extremely helpful and knowledgeable and understanding!
Dealer Replied: Thank you so much for your kind words about your experience here at Mercedes-Benz of Bonita Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Cars.com Review
- May 19, 2026
Left by Randolph P.
Outstanding service. My service advisor, Hector, is very reliable, prompt and honest service advisor. The system of videotaping your car while it?s being repaired and showing you what?s being done is a novel and wonderful idea.
Dealer Replied: Thank you so much for your kind words about your experience here at Mercedes-Benz of Bonita Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Cars.com Review
- May 19, 2026
Torrey is very thorough and professional He did a great job He made sure everything got done that was promised He made the process so easy
Dealer Replied: Thank you so much for your kind words about your experience here at Mercedes-Benz of Bonita Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Cars.com Review
- May 13, 2026
Fabulous dealership and service. There is another dealership much closer to where I live, but I go out of my way to come here. Everyone in both the sales and service areas is kind, helpful and my car is well maintained.
Dealer Replied: "Thank you for your kind words and loyalty, we are thrilled to hear that you consistently choose us for your car needs. Customer satisfaction is our top priority and we appreciate your trust in our dealership. Looking forward to serving you again!" #HappyCustomers #CustomerSatisfaction #TrustOurDealership
Cars.com Review
- May 12, 2026
Buying a car can be very stressful and buying a car under pressure even more stressful. My husband was in a bad car accident to no fault of his own and Anthony and John made the experience so easy and painless. I was referred to the dealership by a friend and honestly didn’t even want to go through...
Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- May 08, 2026
Rafael was a pleasure to work with. The entire process was smooth, fair and positive. Well done Mercedes Benz of Bonita Springs!! I will buy another car from here when I?m in the market.
Dealer Replied: Hi Heath, thank you for your kind words! We're happy to hear that Rafael made your experience smooth, fair, and positive. We look forward to serving you again.
Cars.com Review
- May 08, 2026
Left by Charles Z.
Torrey and Jurgen are the team! Exceptional service and expertise!! Between Naples and now Bonita Springs dealerships we have had 6 vehicles either purchased, leased and serviced since 1998.
Dealer Replied: Hi Charles, thank you for your kind words about Torrey and Jurgen! We're thrilled to hear that you have experienced exceptional service. Your trust in us for six vehicles is truly appreciated, and we look forward to continuing to provide you with reliable and customer-centric support in the future!
Cars.com Review
- May 07, 2026
Hector was very professional. Get me informed with the job being done. Would come back here for service again. Very clean facility. Easy to make an apt. As well.
Dealer Replied: Thank you for your kind words regarding Hector! We are so glad to hear that you had a positive experience at our facility. We take pride in providing top-notch service and a clean environment for our customers. We would love to have you back for your next appointment!
Cars.com Review
- May 07, 2026
Very organized and completed my car ahead of schedule. Always a pleasure to bring my car here. They did a great job on my service and the car looked brand new when I picked it up.
Dealer Replied: Thank you so much for your kind words! We take pride in delivering efficient and high-quality service for our customers. We're thrilled to hear you had a great experience and that your car looks brand new. We look forward to serving you again in the future.
Cars.com Review
- May 06, 2026
Very helpful, fulll definition of work to be done and options. Provided a loaner and completed as promised. No wait from appointed time. Scotty and service manager both took time to explain and the service video was very comprehensive
Dealer Replied: Hi Steve, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Bonita Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Cars.com Review
- May 05, 2026
Left by Kristin H.
Great job!!!!!! Detail was perfect! Tino was lovely. My detailer was lovely and so was the crew that accepted me in my car and gave me a loaner while my car was being detailed.
Dealer Replied: Hi Kristin, we are so happy to read such a great review about Mercedes-Benz of Bonita Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- May 05, 2026
I had the most seamless car-buying experience ever working with Frank Deluca at Mercedes-Benz of Bonita Springs. From start to finish, the level of customer service was truly second to none. Frank was professional, responsive, and incredibly easy to work with—he answered every question quickly and...
Dealer Replied: Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Bonita Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Cars.com Review
- May 05, 2026
I have purchased a lot of cars and I can honestly say in my opinion MBZ BonitaSprings Fl was one of the best and easiest experience in purchasing car I have had. They were professional, courteous and non-aggressive in the way they handled my purchase. I would recommend them to everyone. Thanks.
Dealer Replied: Thank you so much for your fantastic review! We are thrilled to hear that your experience purchasing a car at MB Bonita Springs was one of the best. Providing professional, courteous, and non-aggressive service is what we strive for, and we are so glad we could exceed your expectations. Thank you for recommending us to others!
Cars.com Review
- April 30, 2026
I had an excellent experience working with Frank at Mercedes-Benz. I’ve bought 3 cars from him, he was professional, knowledgeable, and made the entire car buying process smooth and stress free. He took the time to answer all my questions, listened to what I was looking for, and helped me find the...
Dealer Replied: Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Bonita Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Cars.com Review
- April 30, 2026
I had an excellent experience working with Frank at Mercedes-Benz. I’ve bought 3 cars from him, he was professional, knowledgeable, and made the entire car buying process smooth and stress free. He took the time to answer all my questions, listened to what I was looking for, and helped me find the...
Cars.com Review
- April 30, 2026
This is the fat most best dealership and Advisor in SW Florida! Very thorough and gave client videos of inspections. How nice is that? Highly recommend.
Dealer Replied: Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Cars.com Review
- April 30, 2026
Left by Kellee C.
Fast Efficient Friendly Now you are being too picky to review Take the kind words I said and be happy with it or I won?t review you!
Dealer Replied: Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Cars.com Review
- April 30, 2026
Left by Dennis N.
Always good services at this dealer. Hector is always very responsive and quick to return calls and answer questions. I have recommended this location in the past and will continue to do so.
Dealer Replied: Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Cars.com Review
- April 26, 2026
Frank was very helpful and professional in helping me pick out a new vehicle and made it a seamless experience.
Cars.com Review
- April 26, 2026
Their Customer Service staff are very courteous and professional. Sanja kept me in of my car status. They fixed my car in a timely manner. Very impressed.
Dealer Replied: Hi Jocelyn, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Cars.com Review
- April 24, 2026
Excellent in every way. I was taken care of the moment I drove into the indoor reception area. In the waiting area I enjoyed coffee and a pastry. I was given a rental car while my car was being serviced. The pick up process was equally as easy and enjoyable. This is the best customer service I have...
Dealer Replied: Hi Marcia, thank you so much for your kind words about your experience here at Mercedes-Benz of Bonita Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. We are always more than happy to assist you if anything else comes up. Take care!
Cars.com Review
- April 23, 2026
From start to finish starting with the Tow Service excellent care and services. Tino was fabulous with keeping us up to date with details. Very professional and thorough. Thanks to all.
Dealer Replied: Hi, we're so glad that we were able to go above and beyond your expectations. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- April 23, 2026
Service attendant extremely helpful and accommodating my needs with loaner vehicle, service times and helpful information. Facility very clean, interesting wall decorations, and very good amenities
Dealer Replied: Hi Anthony, we're happy to hear you had such a positive experience with our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- April 23, 2026
Frank is the best in the business! Over the years my wife and I have purchased 6 cars from Frank. We won’t buy a car from anyone else! He always helps us with our auto needs, no one does it better than Frank.
Dealer Replied: Hello Vincent, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Cars.com Review
- April 22, 2026
Excellent first visit for maintenance of our 2024 GLE350. Valerie and Hector at Mercedes Benz, Bonita Springs, FL were very attentive to my needs as it was my first visit taking the car in.
Dealer Replied: Thank you for choosing Mercedes Benz for your maintenance needs! We are thrilled to hear that your first visit with Valerie and Hector at our Bonita Springs location was excellent. We aim to provide top-notch service and attention to each and every customer. We look forward to seeing you again soon!
Cars.com Review
- April 22, 2026
My experience at Bonita Mercedes Benz was great as was my Service Advisor Carlos. From my arrival, loaner and service updates everything was top notch.
Dealer Replied: Hi John, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Cars.com Review
- April 20, 2026
Totally professional, knowledgeable and sincere!Truly a pleasure doing business with the all of the people at Mercedes, especially my salesperson Rafeal Finally your service department is impeccably clean and well managed,
Dealer Replied: Hello Michael, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Cars.com Review
- April 18, 2026
Best dealership I have ever dealt with, and will continue to. From sales to to service they put the customer first! I would recommend them to everyone.
Dealer Replied: Hello Kurt, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Cars.com Review
- April 17, 2026
I have purchased multiple vehicles from Frank over the years, including 2 cars last week. Frank is highly recommended - he is knowledgeable and fair, direct and fast-paced, exactly how I like it. He is really the best, so I always trying to use some of his incredible energy for my benefit. The...
Dealer Replied: Hello Karl, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bonita Springs. Thanks for the recommendation, and have an amazing day!
Cars.com Review
- April 17, 2026
They are great people and help you however they can. I really recommend you visit this place if you own a Mercedes! If I could go back in time I?d pick Mercedes of Bonita every time
Dealer Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bonita Springs. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Cars.com Review
- April 15, 2026
Quick reliable service with nice loaner and clean vehicle upon completion. Service Rep very helpful and knowledgeable about the service. Nice amenities in the facility
Dealer Replied: Thank you for the glowing review! We take pride in providing quick and reliable service, and it's great to hear that you also enjoyed our loaner vehicle and facilities. Our service reps are always happy to assist and provide their expertise. We appreciate your business and hope to see you again soon!
Cars.com Review
- April 14, 2026
I recently purchased a vehicle from Mercedes-Benz of Bonita Springs, and I couldn?t be happier with the experience. From start to finish, the entire process was incredibly smooth and professional. I felt like I got a great deal, and unlike many other dealerships, their fees were very reasonable and...
Dealer Replied: Thank you for choosing Mercedes-Benz of Bonita Springs for your vehicle purchase! We're thrilled to hear that your experience was smooth and professional, and that you appreciated our transparent pricing and exceptional customer service. We strive to make every sale hassle-free and fair, and we're so glad that we achieved that with you. Thank you for recommending us, and we look forward to seeing you again in the future! #MercedesBenzOfBonitaSprings #customerfeedback
Cars.com Review
- April 13, 2026
Mercedes Benz of Bonita Springs is very up to date. Scheduling was very easy, efficient and accommodating. Hector, my service manager was extremely professional and courteous. Hector kept me updated on the progress.
Dealer Replied: Hello Vivian, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bonita Springs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- April 13, 2026
Left by Geza S.
Aaron Fairchild is a very knowledgeable and helpful service advisor.The repair service was very good but super expensive! It took the dealership three days to analyze the vehicle! Bonita
Dealer Replied: Thank you for your feedback, Bonita. We appreciate your kind words about Aaron and the quality of our repair service. We apologize for any inconvenience caused by the extended analysis time. We are constantly working to improve our processes and efficiency.
Cars.com Review
- April 13, 2026
From start to finish this is one of the best buying experiences ever. Anthony is very product knowledgeable, and attentive to our needs. Definitely doing business with him again.
Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- April 12, 2026
Shopping at BONITA SPRINGS Mercedes-Benz has been a sheer pleasure. A wide choice of beautiful convertibles and an excellent sales person. My wife and I were shopping for a Mercedes convertible, but ran into Anthony Demosthenes, our salesman. He showed a wide variety of awesome Mercedes...
Dealer Replied: Thank you so much for your kind words about your experience here at Mercedes-Benz of Bonita Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Cars.com Review
- April 10, 2026
Fast service and great customer service. Service was done faster and cheaper than quoted.i would recommend this location. Nice coffee shop inside too. Good experience
Dealer Replied: Hi Jeff, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
Cars.com Review
- April 10, 2026
New car purchase experience rating. Ken was our sales person and he was excellent in all respects. He knew everything about that vehicle top to bottom and was extremely thoughtful and helpful in taking care of all the steps involved in purchasing the vehicle.
Dealer Replied: Hi Michael, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bonita Springs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- April 09, 2026
Tom Tipton is great- throughly reviewed the needed service and very efficient and professional?addressed all my questions and concerns. Very personable and a good listener.
Dealer Replied: Thank you for your kind words, we are thrilled to hear that Tom was able to provide exceptional service and addressed all of your questions and concerns. We take pride in our team's professionalism and efficiency and are happy to have met your expectations. We hope to work with you again in the future!
Cars.com Review
- April 07, 2026
Left by John A.
I met my service advisor Torrey Tammaro for the first time. He provided great customer service and ensured I was in and out as soon as possible.
Dealer Replied: Thank you for your kind words! We're thrilled to hear that Torrey provided you with excellent customer service and efficient service. Our team takes pride in providing a positive experience for all our customers. We look forward to seeing you again soon! #CustomerSatisfaction #Efficiency
Cars.com Review
- April 04, 2026
I bought a new car from this dealer primarily because of the service I received from Torrey over the years. Had he not been so responsive, I would of gone somewhere else. Frank in sales helped me buy the car I wanted and handled all parts of the transaction perfectly. His product knowledge and...
Dealer Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bonita Springs. Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- April 04, 2026
Frank and his team never disappoint which is why I continue to keep coming back.
Dealer Replied: Hello Joseph, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
Cars.com Review
- April 03, 2026
Wonderful service experience. The technician video was really well done and provided value. The honesty of what was needed to be repaired was straightforward and there was no pressure to see in needed repairs.
Dealer Replied: Thank you so much for the kind words! We strive to provide top-notch service and we're glad to hear that our technician's video was helpful. Honesty and transparency are important values to us, so we're happy to hear that you felt no pressure during the repair process. We appreciate your feedback and hope to see you again in the future.
Cars.com Review
- April 02, 2026
Wonderful service experience. The technician video was really well done and provided value. The honesty of what was needed to be repaired was straightforward and there was no pressure to see in needed repairs.
Dealer Replied: Hi Terrance, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- April 02, 2026
Excellent service from Stephen M. Class act all the way around from beginning to end. Tino is great in the service department. The dealership is A+ from front to back.
Dealer Replied: Hi, we are pleased to hear of your experience with us here at Mercedes-Benz of Bonita Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Cars.com Review
- April 02, 2026
The staff was very friendly and the dealership was very clean. I worked with Frank DeLuca and he was very professional. He made the buying process extremely easy and was a pleasure to work with. I will be telling everyone to use him for all their car needs. When I need another car I will be using...
Dealer Replied: Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Bonita Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Cars.com Review
- April 02, 2026
Left by Edward M.
Routine maintenance. Torrey Tammaro, Service Manager, did an outstanding job as usual. Very knowledgeable, very professional and a pleasure to do business with. Would highly recommend.
Dealer Replied: Thank you for the fantastic review! We're so glad Torrey provided outstanding service as usual. We take pride in our knowledgeable and professional team. We appreciate your high recommendation, and we look forward to serving you again in the future.
Cars.com Review
- April 01, 2026
This is about the 13th or 14th car we purchased from Frank Deluca. He always goes above and beyond and makes all aspect of the purchase smooth, never any issues. The finance and service departments are terrific as well.
Dealer Replied: "Thank you for your continued loyalty, we are honored to have your trust for all of these years! Our dedicated team is always here to provide you with exceptional service and ensure your car buying experience is seamless. We appreciate your support!" #FrankDelucaDeals #HappyCustomers
Cars.com Review
- April 01, 2026
Great people to deal with. Very easy going. John Bradley and Frank DeLuca are a pleasure to deal with
Dealer Replied: Thank you for the kind words! We strive to provide excellent customer service and it's always a pleasure working with you. Looking forward to serving you again in the future. -John and Frank
Cars.com Review
- March 31, 2026
Left by Larry A.
Patti, our Customer Service Rep was excellent in getting our car serviced Everything was made easy with her help. Our Sales Person Renee is great !
Dealer Replied: "Thank you for your review! We are delighted to hear that Patti and Renee provided excellent service during your visit. We strive to go above and beyond for our customers, and we are happy you had a great experience with us. Come see us again soon!" #HappyCustomers #GreatService
Cars.com Review
- March 30, 2026
Left by Ann R.
Exceptional service always and you are always met by your consultant my consultant Tino or one of the service team always there providing excellent and reliable services
Dealer Replied: Hi Ann, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- March 30, 2026
Left by William P.
Service advisor Sonja Rodriguez is an absolute delight to work with. Her knowledge, professionalism and commitment to service sets her apart from others. I look forward to working with her again in the future.
Dealer Replied: Hi William, thank you so much for your feedback about Mercedes-Benz of Bonita Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We are always more than happy to assist you if anything else comes up. Take care!
Cars.com Review
- March 27, 2026
Great experience with Stephen DiMuzio. Easy to do business with and not pressured a bit. Everybody at MBBS were professional and enjoyable when it came to the purchasing process. I would buy from them again
Dealer Replied: Hi Eric, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- March 23, 2026
Left by Scott O.
Excellent dealership. I have always had a good experience with this dealership. I would recommend it to anyone who is interested in purchasing a vehicle
Dealer Replied: Thank you so much for your kind words! We're thrilled to hear that you've had a great experience with our dealership. Our team works hard to provide excellent service and we truly appreciate your recommendation to others. We hope to see you again for your future vehicle needs.
Cars.com Review
- March 23, 2026
Great. They always take great care of me at the dealership and keep me informed throughout the process. I will continue to use this dealership for all my Mercedes needs .
Dealer Replied: Thank you for the kind words! We are thrilled to hear that our team at the dealership provided exceptional care and communication during your visit. We look forward to continuing to meet all of your Mercedes needs. See you soon!
Cars.com Review
- March 22, 2026
Steve was the best. Very knowledgeable and easy to work with. Got us a great deal. Listened and understood what I was looking for. I would recommend him to my friends.
Dealer Replied: "Thank you for your positive feedback, we are thrilled to hear that Steve provided you with excellent service and helped you find a great deal. We truly value your recommendation to friends and look forward to continuing to meet your needs in the future!" #satisfiedcustomers #greatservice #recommended
Cars.com Review
- March 20, 2026
Polite, knowledgeable, salesman and staff I did not feel rushed to make a decision and felt the negotiated trade in price was fair An overall pleasant experience
Dealer Replied: Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Cars.com Review
- March 19, 2026
Left by Barbara F.
seamless experience, all taken care of Wish there were substantial snacks though MB- Bonita Springs aims to please and they have a wonderful staff, especially my advisor Rob
Dealer Replied: Hi Barbara, thank you so much for your kind words about your experience here at Mercedes-Benz of Bonita Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- March 19, 2026
Had an excellent experience from drop off to pick up. My service advisor Hector was knowledgeable and accessible regarding my service and estimate for a repair. All of the work was completed ahead of schedule.
Dealer Replied: Hi Jeffrey, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Bonita Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Cars.com Review
- March 18, 2026
If you are looking for a pain-free trade-in and new purchase experience?then Bonita Springs Mercedes Benz is a must! Sales team is intuitive, finance crew engaged, new car concierge spot on, and the ambiance is fresh and inspiring?like a new car should be. Been driving Mercedes Benz for a 1/4 of a...
Dealer Replied: Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a fantastic trade-in and new purchase experience at Bonita Springs Mercedes Benz. Our team takes great pride in creating an intuitive and engaging atmosphere for our customers. We truly appreciate your loyalty and look forward to serving you for many more years to come. Thank you for the recommendation!
Cars.com Review
- March 17, 2026
Sales representative was professional, good communicator and listener. (Colin Grindley) made the negotiations smooth and pleasant. Started shopping for a used SUV, walked out in a 2026 SUV
Dealer Replied: "Thank you for your kind words, [customer name]! We are thrilled to hear that Colin was able to provide you with such a positive experience and find you the perfect SUV. We can't wait to see what adventures you'll have in your 2026 SUV."
Cars.com Review
- March 14, 2026
Rob and service wer ver good to work with service was done in a timely manner . S loaner car was supplied. Pick up and return was very rasy
Dealer Replied: Hello Paul, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Bonita Springs
Cars.com Review
- March 13, 2026
As a retired Physician having recently owned 6 Mercedes, I know a thing or two about service. Without question, Mercedes of Bonita Springs is by far and away the best service I have ever had.Torrey Tammaro is by far and away the best service advisor I have ever had. I bought my SL 43 in for...
Dealer Replied: Hi, thank you so much for your kind words about your experience here at Mercedes-Benz of Bonita Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!
Cars.com Review
- March 09, 2026
Left by Bernd M.
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Cars.com Review
- March 06, 2026
I leaved a C300 from this dealer at a very good price with excellent service . They were courteous and worked with me to obtain color I chose.
Dealer Replied: Hi Marie, thank you so much for your feedback about Mercedes-Benz of Bonita Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
Cars.com Review
- March 05, 2026
Advisor Sondja, Assistant Manager Adam and the tech team provided Prompt, curtious, and efficient service. Car was test driven and cleaned before it was returned. Show room is under construction and is a bit noisy.
Dealer Replied: Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Cars.com Review
- March 04, 2026
The best experience I?ve ever had for service. From Sales representative, Greg to Tino and all the staff in service. A pleasure and surprise! Greg is outstanding. He greeted me for service and followed up with phone call. He is a pleasure to deal with. Customer service is vital to a company and...
Dealer Replied: Hello Stefan, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- March 01, 2026
Left by Robert W.
Excellent service especially my service representative Sonja Rodriguez. She is very competent . The whole service experience is done very well..from the beginning to the end.
Dealer Replied: Thank you for sharing your positive experience with us! We are delighted to hear that you had an excellent service with Sonja Rodriguez. We strive to provide efficient and competent service from start to finish for all our customers. We appreciate your feedback and look forward to serving you again!
Cars.com Review
- February 25, 2026
Left by John C.
Traded in vehicles for purchase of 2026 E 350. Process was explained throughout. It was involved but Frank, Marco and Brandon were thorough, courteous and informative.
Dealer Replied: "Thank you for choosing us for your vehicle purchase! We're thrilled you had a positive experience with Frank, Marco, and Brandon. Their thoroughness, courtesy, and helpfulness are qualities we pride ourselves on. Welcome to the family!" #CustomerSatisfaction #ExcellentService
Cars.com Review
- February 25, 2026
Left by Robert G.
The entire staff from sales to service is truly outstanding !!! Very knowledgeable, professional and very courteous. I would highly recommend this dealership to everyone. Bar none , the BEST.
Dealer Replied: Thank you for your kind words and recommendation! Our team takes pride in providing exceptional service to all of our customers. We appreciate your support and look forward to continue exceeding your expectations. Thank you for choosing us as your dealership of choice. #ExcellentCustomerService #TopNotchTeam
Cars.com Review
- February 21, 2026
Ryan and David great in taking care of my needs. I would recommend them to anyone who wants to buy a Mercedes, whether it be new or used.
Dealer Replied: Hello Richard, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Bonita Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- February 20, 2026
From sales (Eddie) to repairs ( Sondra)to customer service ( Terry) to finance (Mark) and even managers(Alex). They all know how to make a person feel comfort able and relaxed in the. Purchase of an automobile
Dealer Replied: Hi Joseph, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Cars.com Review
- February 20, 2026
Satellite feature of radio disappeared following change of battery. Mercedes-Benz of Bonita did and reset of the radio restoring full function. Repair performed on schedule and under cost.
Dealer Replied: Hello Thomas, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Cars.com Review
- February 19, 2026
Left by Theodore H.
Frank DeLuca has never failed me and am happy to report this is the FOURTH auto purchased from him! He always finds the right avenue in purchasing. Brandon was very helpful in getting me acquainted with car and Mr Gavin in the paperwork area could not have been better. So pleased.
Dealer Replied: Hello Theodore, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Cars.com Review
- February 16, 2026
This dealer did a great job from greeting us at the door to selling us a new C300. They made the experience enjoyable. Their customer service is outstanding.
Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- February 16, 2026
First class service rep Rob Hochberg , on time excellent professional and friendly service car returned clean, washed and spotless - also found a recall I was unaware of and performed it under warranty
Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- February 10, 2026
Excellent service always helpful! The service manager I had Tino was super helpful and I?ve never had anything but excellent service here!!!! I highly recommend purchasing & servicing your car here!
Dealer Replied: Hi, we are pleased to hear of your experience with us here at Mercedes-Benz of Bonita Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Cars.com Review
- February 09, 2026
Ken, responded promptly to my emails. he made the purchase experience enjoyable. i would highly recommend Ken and the dealership to friends. The delivery process and post-closing was superior in every way.
Dealer Replied: Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Cars.com Review
- February 07, 2026
Clean facilities, great customer service, easy to schedule appointments. Carlos, my service advisor was very helpful and cordial . The maintenance service was throughout and the car is running great. They addressed all my concerns
Dealer Replied: Hi Soraya, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- February 07, 2026
Bought car there. Two blown tires from pot holes. Towed, new tires. Excellent service and facilities. From Sales to Service always very accommodating. Loaners available.
Dealer Replied: Hi Lawrence, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- February 07, 2026
I go out of my way to use this service department. It?s not the closest to me. They have actual advisors to help, not just appointment schedulers.
Dealer Replied: Hello Bruce, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- February 04, 2026
Frank DeLuca is an extremely gifted professional who delivered a car buying experience that was second to none. Superb
Dealer Replied: Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Bonita Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Cars.com Review
- February 03, 2026
They?re taking great care to keep the 2014 ml550 running at top notch at a fair and reasonable price ? And trust that they?ll service the new Airstream MB Sprinter RV just as well!
Dealer Replied: Hello, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
Cars.com Review
- February 01, 2026
Frank and David made the entire purchase experience exactly what you would expect and more from a Mercedes dealer! The best or nothing! Well worth the drive from Lauderdale.
Dealer Replied: Hi Cara, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Bonita Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Cars.com Review
- January 30, 2026
Renee took care of me and had me out the door with a new car and a platinum warranty in a couple hours. Also included a free car wash and detail whenever I need one.
Dealer Replied: Hello Cameron, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bonita Springs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- January 30, 2026
Wonderful quick and informative i love the wide variety of vehicles and colors to choose from But most of all i like the service and will choose this dealership again
Dealer Replied: Hello William, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- January 28, 2026
Great Great Great Great Great Great Great Great Great Great Quick appointment scheduling and short wait. Work done correctly. The service department exceeded my expectations
Dealer Replied: Hello James, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
Cars.com Review
- January 28, 2026
Great service! They communicate well. I will recommend them highly to anyone looking to have service at a Mercedes Benz dealership. Easy to get to. Great hours.
Dealer Replied: Hello Frank, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- January 28, 2026
Wonderful service experience?couldn?t be happier with Carlos, our coordinator. Everything was taken care of and more. Wouldn?t hesitate to come back in the future.
Dealer Replied: Thank you so much for your kind words about your experience here at Mercedes-Benz of Bonita Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Cars.com Review
- January 26, 2026
Great communication and service Sonja is an excellent agent Also had a rear door with a locking problem for which a part had to be ordered Everything was seamless and my car super clean when I picked it up
Dealer Replied: Hi Donald, we are pleased to hear of your experience with us here at Mercedes-Benz of Bonita Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Cars.com Review
- January 24, 2026
Top shelf inventory, focused, professional staff. Frank and I looked for 6 months to find exactly what I wanted at the perfect price! The only place to buy your Mercedes!
Dealer Replied: Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Mercedes-Benz of Bonita Springs we are always striving to do better than your last visit.
Cars.com Review
- January 23, 2026
Left by Robert I.
Bought the car Jesse at Mercedes of Bonita Springs. He was very attentive to our requirements and clearly communicated them to the management. We got the exact deal we wanted. Follow up was great.
Dealer Replied: Hi Robert, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Bonita Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Cars.com Review
- January 23, 2026
Steven was great and easy to work with. The buying process was smooth and quick. I?d recommend this place to a friend anytime. Thanks!
Dealer Replied: Hi Nicolas, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Bonita Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Cars.com Review
- January 23, 2026
Left by Mark C.
Best Dealership in SWFL Have never had an issue. Always a great experience You can't go wrong here Service Sales and People are top notch
Dealer Replied: Hi Mark, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- January 20, 2026
From the minute I walked in, everyone was attentive and saw to my needs. Rob, service advisor did a great job as always to keeping me advised and getting me in and out!Great service!
Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Cars.com Review
- January 18, 2026
Left by Nancy E.
Our 450 gle has been in the shop 4 times now for computer related programming issues. They seem incapable of figuring out the problems and fixing them.
Dealer Replied: We apologize for the inconvenience this has caused you. Our team is dedicated to resolving any issues and we will continue to work towards finding a solution for you. Thank you for bringing this to our attention.
Cars.com Review
- January 16, 2026
Wonderful and friendly service. Easy to make an appointment and I always get a loaner and an update on service. Great location and easy to get to.
Dealer Replied: Hello, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- January 15, 2026
Excellent experience , very professional staff.originally used dealership for service on my MB trade. Every visit was handled well from indoor greeting,excellent timely work and a loaner being scheduled in advance.
Dealer Replied: Hi Edward, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- January 08, 2026
Torrey the service consultant did a great job getting me in on a moments notice. He has been my main contact for the last few years and has become a trusted resource.
Dealer Replied: David, thank you so much for your feedback about Mercedes-Benz of Bonita Springs! We strive to provide the best experience to all our customers. Torrey will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- January 05, 2026
My service manager Tom Tipton is outstanding. His vehicle knowledge is off the moon. So helpful in getting through the stress of a major repair.
Dealer Replied: Thank you for this wonderful review! We are delighted to hear that Tom's vehicle knowledge and exceptional service helped alleviate your stress during your repair. We truly value your business and look forward to serving you again in the future.
Cars.com Review
- January 04, 2026
Left by David H.
Sean Mullen was excellent to work with. We visited 2 times prior to departing to London where we would be for the next 7 weeks. This was a major purchase for us. We took some time to research further and think about the purchase and decided to do. All pre-work was done digitally and on phone from...
Dealer Replied: Hi David, we are pleased to hear of your experience with us here at Mercedes-Benz of Bonita Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Cars.com Review
- January 04, 2026
Left by Dave W.
Wouldn?t go anywhere else. Always treated well, given great service and confident my car has been given perfect maintenance service. All employees are courteous and helpful.
Dealer Replied: Hi Dave, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Bonita Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Cars.com Review
- December 24, 2025
Left by Mary S.
Excellent service! Beautiful dealership! Seamless process as my car needed routine maintenance. The car alerted me to service, I called from the car and had an appointment in 2 days!
Dealer Replied: Hello Mary, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Bonita Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Cars.com Review
- December 22, 2025
The dealership was fabulous and very friendly I look forward to doing business with them on my second Mercedes
Dealer Replied: Thank you so much for your kind words about your experience here at Mercedes-Benz of Bonita Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Cars.com Review
- December 20, 2025
Leased a 2026 GLE 350 from Mercedes-Benz of Bonita Springs and had an outstanding experience with Frank Deluca. Clear, honest, and incredibly smooth from start to finish—no pressure, great communication, and fast paperwork. Highly recommend Frank and this dealership!
Dealer Replied: Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- December 18, 2025
Left by David P.
Tom Tipton was very helpful and squeezed my car in for a quick repair. I am very satisfied with the service, that?s all folks
Dealer Replied: Hi David, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bonita Springs. Feel free to reach out to us if you need anything. Have a wonderful day.
Cars.com Review
- December 12, 2025
We received Excellent service and it clearly exceeded expectations. Efficient and friendly service. Great facilities. Personnel have great Attention to detail. We received Prompt follow-up.
Dealer Replied: Hello John, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Bonita Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Cars.com Review
- December 11, 2025
Torrey did a great job accommodating my needs for new tires. Securing the tires in a timely manner, Four wheel alignment and having the Car washed. Mark D
Dealer Replied: Hello Mark, we are pleased to hear of your experience with us here at Mercedes-Benz of Bonita Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Cars.com Review
- December 11, 2025
I made an appt to have my 1 month old car looked at as the passenger side window would?nt stay up. When i arrived my car was left in the drive for over an hour before someone came looking for who belonged to it. Even though i gave my name and told them initially why i was there. After 21/2 more...
Dealer Replied: We apologize for the inconvenience you experienced during your visit. We take all customer concerns seriously and will do our best to ensure a smoother experience next time. Please contact us for further assistance with your car's issues. I can be reached at 239-427-2855
Cars.com Review
- December 10, 2025
Mercedes Benz of Bonita Springs dealership: My only issue with the buying process is a mixed message regarding ability to get a car wash at the dealership. My salesperson told me I can, so I moved forward with the purchase. However, when working with the finance manager, I asked the same question...
Dealer Replied: Thank you for sharing your experience with us at Mercedes Benz of Bonita Springs. We apologize for any confusion regarding our car wash services. We strive to provide top-notch customer service and appreciate your feedback. We will make sure to communicate our car wash policy clearly in the future. Thank you for choosing us for your purchase.
Cars.com Review
- December 08, 2025
I don?t know what it is with my local Mercedes dealership, but it seems that every time I get out of my car and go in to talk about service or even look at a new car. They don?t provide any attention. I bought my 400 convertible, therefore, Not from a dealership but from a company that featured low...
Dealer Replied: Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Mercedes-Benz of Bonita Springs for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.
Cars.com Review
- December 08, 2025
Both Colin & Josh were fabulous. couldn't have asked for an easy experience. Colin helped me find the car & Josh made the leasing arrangement simple. Colin even cleaned out my SL while Josh & I did lease agreement & paperwork.
Dealer Replied: Hello Alice, thank you; we appreciate your feedback! Thank you, and have a fantastic day!
Cars.com Review
- December 03, 2025
Excellent, professional, The service team is knowledgeable and very helpful. Hector and Adam are a pleasure to deal with. The customer service waiting area is excellent.
Dealer Replied: Thank you for your wonderful review! We are thrilled that Hector and Adam were able to assist you with their expertise and provide excellent customer service. We take pride in our waiting area and are glad you enjoyed it. We look forward to serving you again in the future! #customersatisfaction #knowledgeablestaff #excellentcustomerservice
Cars.com Review
- December 03, 2025
Colin Grindley did an excellent job assisting us with our 1st Mercedes-Benz purchase! His knowledge of available inventory was great and his follow up was timely and informative.
Dealer Replied: Thank you for your positive review! We're so glad Colin was able to help you find the perfect Mercedes-Benz. We appreciate your business and hope to see you again. Enjoy your new ride! 🚘 #CustomerSatisfaction #MercedesBenz #TopNotchService
Cars.com Review
- December 03, 2025
Rob Hochberg -Service Representative was very knowledgeable and extremely helpful in using my warranty and keeping me informed. Rob contacted me daily on the progress and expected return of the car.
Cars.com Review
- December 01, 2025
Ken was FANTASTIC! The entire team that facilitated the purchase was great. The process was seamless and delivery of the vehicle exceptional. Thanks to the whole team at Mercedes Bonita Springs, especially Ken!
Dealer Replied: Hi, we are pleased to hear of your experience with us here at Mercedes-Benz of Bonita Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Cars.com Review
- November 28, 2025
I had to have the car serviced it was 12 months since my last oil change. I brought the car into the dealership for service
Dealer Replied: Hello Watler, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Bonita Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Cars.com Review
- November 27, 2025
Left by John H.
Excellent service. On time , reasonable cost, able to gets loner, friendly atmosphere, quality service, timely appointments, knowledgeable mechanics, quick turnaround time, convenience location, flexible regarding timing.
Dealer Replied: Hello John, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- November 26, 2025
Left by Donald W.
Absolute excellent buying experience. Salesman was is the best I?ve ever worked with. Working with Stephen DiMuzio on the sale is all things you?d hope for in a salesman. Knowledge, honesty, caring about your needs and timeframe.
Dealer Replied: Hi Donald, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- November 25, 2025
Great experience! Purchased car from dealer on a lease several years ago. Very nice atmosphere and everyone is friendly. Took car in for oil change and got car back washed and interior vacuumed. .
Dealer Replied: Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Cars.com Review
- November 21, 2025
Great as always from making the reservation all through completion of the service a very professional attention, all of that if you can afford it
Dealer Replied: Hi Cesar, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Cars.com Review
- November 21, 2025
Excellence is uncommon, but very common at Mercedes Benz of Bonita Springs. As long as it continues I will remain a loyal customer. I purchased my vehicle there and received excellent service then as well. For this service visit was taken care of quickly and efficiently by my service rep Carlos who...
Dealer Replied: Hi Annette, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- November 18, 2025
Left by Albert S.
Professional in all respects. Provided a vehicle to use while annual updates were performed. Efficient, friendly service. Can?t praise the personnel enough for their attention to detail.
Dealer Replied: Thank you so much for your kind words about your experience here at Mercedes-Benz of Bonita Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- November 18, 2025
Left by John S.
Scotty did a great job. He was very clear about the scope of the work and when it would be ready. Thank you for returning my vehicle in like new condition.
Dealer Replied: John, we are pleased to hear of your experience with us here at Mercedes-Benz of Bonita Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Cars.com Review
- November 15, 2025
Best car buying experience we've ever had. No games...no stress and they make you feel like they are earning your business. Frank Deluca is the guy you want in your corner when looking to buy a Mercedes.
Dealer Replied: Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Mercedes-Benz of Bonita Springs for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.
Cars.com Review
- November 14, 2025
Left by Jay Z.
Repaired an unusual issue quickly and provided a loaner since timing was unknown. Tino , my service coordinator was very helpful. Had the car back on same day.
Dealer Replied: Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Mercedes-Benz of Bonita Springs for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.
Cars.com Review
- November 13, 2025
Found car online-looked good. Finished deal in person- looked even better. Sales staff easy to work with. Nice facility. Wouldn?t hesitate to use dealership again.
Dealer Replied: Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Bonita Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Cars.com Review
- November 12, 2025
Left by Edward M.
Prompt, professional service completed on time with a positive ?can do? attitude. Torrey, our Service Coordinator, Is knowledgeable, efficient and is a pleasure to do business with.
Dealer Replied: Hi Edward, thank you so much for your feedback about Mercedes-Benz of Bonita Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again, and have a fantastic day!
Cars.com Review
- November 10, 2025
Left by Cecil P.
Frank was amazing! This was our 2 nd car purchased at Bonita Mercedes, mostly for the service and experience! Thank you Frank DeLuca and all the staff for making our purchase an amazing experience!
Dealer Replied: It brings us so much joy to hear how satisfied you were with your experience at Bonita Mercedes, especially with our amazing sales representative Frank DeLuca! Thank you for choosing us for your second car purchase. We can't wait to continue providing exceptional service for all your future automotive needs.
Cars.com Review
- November 08, 2025
From start to finish, my experience here was top tier. The entire team made the process smooth, transparent, and enjoyable but I have to give a huge acknowledgment to Frank, who went above and beyond every step of the way! Frank genuinely cared about finding the perfect car for me. He made sure I...
Dealer Replied: Hi, thank you so much for your feedback about Mercedes-Benz of Bonita Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Cars.com Review
- November 06, 2025
If you need a car, Frank Deluca is your man. I have purchased five vehicles now from this dealership and every time I’ve had an amazing experience . Frank takes the time to know and look for exactly what you’re looking for. They have the best cars around. They make sure that they are top quality...
Dealer Replied: Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Cars.com Review
- November 04, 2025
Frank Deluca is the absolute BEST!!! Exceptional guy. Always goes the extra mile. He’s a terrific individual also.
Dealer Replied: Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Cars.com Review
- November 04, 2025
Without a doubt, I highly recommend Mercedes-Benz of Bonita Springs. I?ve been buying cars for 50 years and I?ve never had such a wonderful experience.
Dealer Replied: Thank you so much for your kind words about your experience here at Mercedes-Benz of Bonita Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please don't hesitate to reach out if there's anything additional we can do for you.
Cars.com Review
- November 03, 2025
Left by Michael F.
My experience was 100 % positive in every regard. My service manager, Rob Hochberg, takes excellent care of me and is entirely professional. I would recommend this service operation to anyone in need of MB auto care.
Dealer Replied: Thank you for your kind review! We are so glad to hear that you had a 100% positive experience with us and that Rob took excellent care of you. We appreciate your recommendation and look forward to providing exceptional MB auto care to others in need.
Cars.com Review
- November 03, 2025
The Dealership was convenient to my home in Naples FL. Ken and his crew were very knowledgeable and completed the transaction with out a hitch. I was very pleased
Dealer Replied: Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Bonita Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Cars.com Review
- November 01, 2025
We recently leased a Mercedes from Frank DeLuca. We were very impressed by his level of professionalism and the genuine care we received. His knowledge, attention to detail and willingness to go above and beyond made the process smooth and enjoyable. It is rare to find someone so dedicated to...
Dealer Replied: Hello, we are pleased to hear of your experience with us here at Mercedes-Benz of Bonita Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Cars.com Review
- October 31, 2025
My experience was excellent. My representative Patti Rebuffo is outstanding. She is both honest and helpful. I was able to be given a loaner until my service was completed which made the entire process easy and convenient. Thank you Patti
Dealer Replied: Hi Joanne, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.