Cars.com Review
- June 30, 2025
The dealership was very responsive regarding a vehicle that I found on cars.com. In the end, I purchased a different vehicle also found on cars.com, same make and model, just one year newer. If the car that I bought had been at MB of North Orlando, I would have had no hesitation buying from them...
Dealer Replied: Thanks so much for the warm recommendation of the team here at Mercedes-Benz of North Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- June 05, 2025
Just purchased a new Mercedes today from MB of North Orlando. The entire experience from deciding on which model to buy to closing the deal and driving away was outstanding. Our salesman, Roy, could not have been better. He is very knowledgeable and experienced and thoroughly demonstrated how to...
Dealer Replied: Thanks so much for the warm recommendation of the team here at Mercedes-Benz of North Orlando. Drive safe, and we'll see you on the road.
Cars.com Review
- May 29, 2025
Best car dealership I have ever experienced. They are really thoughtful and customer service are top notch. Their showroom it’s stunning and really inviting. 5 stars all around ⭐️⭐️⭐️⭐️⭐️
Dealer Replied: Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- May 09, 2025
Mercedes Benz of North Orlando is the best location for me. The atmosphere is calm and relaxing. My sales person, Frank Aquino is very patient, helpful, and very kind!
Dealer Replied: Hello Shimoneh, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- April 16, 2025
Bobby Reynolds is an excellent Mercedes Benz salesman. He’s very knowledgeable, he’s patient, kind and articulate. He explained everything about the car to my daughter, he answered all her questions. We bought the beautiful white Mercedes, Ana is very happy.
Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- April 12, 2025
I would like to Thank MB of North Orlando! Danny was extremely helpful and took a lot of his time to put me in the perfect car for the perfect price. He was extremely patient and very communicative. I really appreciate his time💪🏾
Dealer Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- February 28, 2025
Just bought another suv from Mercedes of North Orlando and it was a great experience. Syed Shariff, who has to be the world's best luxury car sales professional, came through again with just the right vehicle, a GLS580.
Dealer Replied: Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Google Review
- January 14, 2025
I had another great major service appointment at Mercedes of North Orlando!After coming from a dealership in Miami I am so pleasantly surprised at the level of service I receive at Mercedes of North Orlando.My service advisor was Bianca and she could not have made my experience any better! She is...
Google Review
- January 14, 2025
Response from the owner Replied: Hi, we are delighted to see this rating! Have a great day!
Google Review
- January 13, 2025
Went to the dealership for look at a 2020 Escalade with 4k miles. I knew the car was a uniform in today’s world and that I’d have to pay up if I wanted it. Well, I ended up purchasing and yeah it was a little more than I wanted to pay but it was the correct year I wanted and miles were insanely low....
Response from the owner Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Google Review
- January 13, 2025
My wife and I made an appointment with Frank Aquino on 01/11/2025 to stop by Mercedes Benz of North Orlando for a test drive. I’m retired with four children and have bought a lot of cars and trucks over the years and I have to say working with Frank on this purchase could not have been any easier or...
Response from the owner Replied: Hi, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
Google Review
- January 13, 2025
Excellent service appt on my Sprinter
Response from the owner Replied: Hi Bruce, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Google Review
- January 13, 2025
Great Place to get u a car they work with you for real yes go get u a Mercedes!!
Response from the owner Replied: Hello Catina, we appreciate your positive review about your recent experience with us! Until the next time we meet, take care!
Google Review
- January 12, 2025
France was every help full in getting our new used car. The dealership was calm and relaxing, and it made a good experience. Five star
Response from the owner Replied: Hello Chris, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- January 12, 2025
Great service at this dealership
Response from the owner Replied: Hello Simon, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- January 12, 2025
The service staff was awesome! I was constantly texted of the update of my car and from the service person. I also love the video from the mechanic explaining what was being done to my car.
Response from the owner Replied: Hi Charlene, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Google Review
- January 11, 2025
My Service Advisor "Rob" is amazing and goes above and beyond to ensure that all my vehicles service needs or questions are taken care of.Brian the Service Director leads a great team of advisorsBesides myself I see Brian meet with other guests and takes the time to address any concerns or questions...
Response from the owner Replied: Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- January 10, 2025
JR was absolutely wonderful he was polite professional and catered to my needs
Response from the owner Replied: Hello, we're happy you found our staff to be supportive during your experience here at Mercedes-Benz of North Orlando. Feel free to stop by if you ever need any more help.
Google Review
- January 10, 2025
Good service and honest people. I had a pleasant experience. Everyone seems to be very friendly and helpful. Highly recommended.
Response from the owner Replied: Hello Junaid, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!
Google Review
- January 10, 2025
Had service work completed on my vehicle and ordered a couple of parts. I was happy with the work and employees.
Response from the owner Replied: Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Google Review
- January 10, 2025
Response from the owner Replied: Hello, thank you for rating us so high! All the best!
Google Review
- January 09, 2025
Response from the owner Replied: Hello, thank you for rating us so high! All the best!
Google Review
- January 08, 2025
Response from the owner Replied: Hi Nancy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Google Review
- January 08, 2025
Response from the owner Replied: We love receiving a positive review; please feel free to stop by again if you need help.
Google Review
- January 08, 2025
Jordan Conner's chemistry with the cast is fantastic. He elevates every scene he’s in
Response from the owner Replied: Hi Sebastian, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. Please don't hesitate to reach out if there's anything additional we can do for you.
Google Review
- January 08, 2025
I admire Jordan Conner's dedication to his roles. You can tell he puts in a lot of hard work.
Response from the owner Replied: Hi Kenia, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Google Review
- January 08, 2025
Jordan Conner's versatility as an actor is impressive. He can tackle any role with ease.
Response from the owner Replied: Hello Gisela, we appreciate you taking the time to leave us this feedback. Feel free to stop by if you ever need any more help.
Google Review
- January 08, 2025
Frank was amazing to work with, very knowledgeable and friendly! He made us feel comfortable through the entire process, looking forward to working with him again.
Response from the owner Replied: Hi Joseph, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- January 08, 2025
Jordan Conner's versatility as an actor is impressive. He can tackle any role with ease
Response from the owner Replied: Hello, we appreciate you taking the time to leave us this feedback. Feel free to stop by if you ever need any more help.
Google Review
- January 08, 2025
Rob was very personable, thoughtful, and dilligent. I enjoyed speaking and working with him. He made the whole experience great!! Thank you so much Rob!!
Response from the owner Replied: Hi Susanna, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. Please don't hesitate to reach out if there's anything additional we can do for you.
Google Review
- January 08, 2025
Jordan Conner's portrayal of his character is both relatable and inspiring. He really brings the story to life!
Response from the owner Replied: Hello Berenice, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of North Orlando! Drive safe, and we'll see you on the road.
Google Review
- January 08, 2025
Response from the owner Replied: Thank you for taking the time to rate us here at Mercedes-Benz of North Orlando. Have a great day!
Google Review
- January 08, 2025
Jordan Conner's ability to convey emotion is remarkable. He really knows how to pull at the heartstrings
Response from the owner Replied: Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Google Review
- January 08, 2025
I recently had the pleasure of purchasing my new vehicle from Mercedes-Benz North Orlando, and I couldn't be happier with the experience. From the moment I stepped onto the lot, the entire team was warm and welcoming.Special shoutout to Frank Aquino, my sales consultant, who truly went above and...
Response from the owner Replied: Hi Thely, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Google Review
- January 08, 2025
ordan Conner's performance was a highlight of the show. I can't wait to see what he does next!
Response from the owner Replied: Hi Daniel, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Google Review
- January 08, 2025
Every performance by Jordan Conner leaves a lasting impression. He’s definitely one to watch
Response from the owner Replied: Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of North Orlando! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- January 08, 2025
Jordan Conner has a way of making every character memorable. I always remember his performances long after the show ends.
Response from the owner Replied: Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of North Orlando! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- January 08, 2025
Jordan Conner is not just an actor; he’s an artist. His contributions to the industry are invaluable."
Response from the owner Replied: Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- January 05, 2025
I can't thank Jordan Conner enough for their support. They create a safe space where I can express my feelings without.
Response from the owner Replied: Hi Alex, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Google Review
- January 04, 2025
Jordan Conner has been a lifesaver for me. Their insights and guidance have helped me navigate some tough times. Highly recommend!
Google Review
- January 04, 2025
Service is excellent. Keep up the amazing work
Response from the owner Replied: Hello Gregory, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- January 04, 2025
Excellent work, I thank the man Jordan Conner for supporting me, a very good guy
Response from the owner Replied: Hi Francisco, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. Drive safe, and we'll see you on the road.
Google Review
- January 04, 2025
Jordan Conner excellent people very good worker and knows what he does
Response from the owner Replied: Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Google Review
- January 04, 2025
I recently purchased my new car and Frank Aquino from Mercedes Orlando area was helping me. Great service by Frank was provided and I’m really happy with my purchase. He went above and beyond to accommodate my needs and I can’t thank him enough for that. I recommend to request him for your next car...
Response from the owner Replied: Hi Tony, thanks so much for the warm recommendation of the team here at Mercedes-Benz of North Orlando. If you ever need help, just give us a call. Happy motoring!
Google Review
- January 03, 2025
Tom Quartarella *****Most of my entire life I’ve dreamed of owning a Mercedes and my goal was to purchase one before the end of the year 2024. So, my adventure started on 12/26/24 where I visited a dealership less than two miles from my home. I was awe-struck by my second-choice vehicle but informed...
Response from the owner Replied: Hi Gloria, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Google Review
- January 03, 2025
The quality of the customer service and the communication has significantly declined, and there appears to be a lack of responsibility within the management team .I would select South Orlando.
Response from the owner Replied: Hi Masoud, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 710-5111 to discuss what we can do to help.
Google Review
- January 03, 2025
Ryan Isbaih made this car purchase an incredible experience! So good, we bought TWO cars!!The entire staff was terrific. We worked primarily with Ryan, Virginia (finance), and Davin (finance).If you are looking for a car, I highly recommend heading directly to Mercedes of North Orlando! You won’t be...
Response from the owner Replied: Hello Sonia, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.
Google Review
- January 03, 2025
Thanks for your help Frank Aquino! 💯✅
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Luis! If you ever need help, just give us a call. Happy motoring!
Google Review
- January 02, 2025
Profesional, pleasant, efficient, and thorough.
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Jimmy! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- January 02, 2025
Tom was such a big help, we truly do appreciate working with us and keeping us in the loop with everything being handled. Smooth sale start to end. My partner’s first car he’s so happy
Response from the owner Replied: Megan, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- January 02, 2025
Response from the owner Replied: Hi Suzette, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 710-5111 to discuss what we can do to help.
Google Review
- January 02, 2025
The entire team was very professional and did a great job making it a smooth purchasing process.
Response from the owner Replied: We appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- January 02, 2025
Response from the owner Replied: So many stars! We're happy to have earned it!
Google Review
- January 02, 2025
Excellent communication and service. Very friendly and efficient staff.
Response from the owner Replied: Hi Lauren, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!
Google Review
- December 31, 2024
Thank you Frank Aquino for a truly great car-buying experience! From beginning to end, I felt listened to and never felt pressured.
Response from the owner Replied: Hi Adrianna, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of North Orlando! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 31, 2024
I have to say I have bought three Mercedes from Syed Shariff in the past 12 years and he has never let me down! In fact, he goes over and beyond for whatever i need with quick response and even when not working ! He’s rescued me more times than i would like to admit!!I refer Syed to everyone when...
Response from the owner Replied: Hi Kim, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 31, 2024
JR was very helpful in locating the car I wanted and making sure it was delivered on the date I requested. Thanks for everything!
Response from the owner Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. If you ever need help, just give us a call. Happy motoring!
Google Review
- December 31, 2024
Great people, great service wonderful customer service.
Response from the owner Replied: Hi, we are pleased to hear you had such a positive experience with us, Dwane! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 31, 2024
Response from the owner Replied: Thank you very much for rating us so highly! We value your feedback and take pride in providing the best possible customer experience! Thanks again!
Google Review
- December 31, 2024
Robert in service was amazing
Response from the owner Replied: Hi Wayne, thank you so much for the positive review! Feel free to stop by if you ever need any more help.
Google Review
- December 30, 2024
To Ryan,I wanted to personally thank you for the incredible support and exceptional service you provided during my recent purchase of the Mercedes GLC 300 4Matic SUV. Your expertise, patience, and attention to detail truly made the entire process seamless and enjoyable.I especially appreciated how...
Response from the owner Replied: Hi Nathan, thank you for taking the time to leave a review for us at Mercedes-Benz of North Orlando. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Google Review
- December 30, 2024
Response from the owner Replied: Thank you! We are proud to serve you!
Google Review
- December 30, 2024
France, our sales associate was great, as well as the entire staff. No high pressure tactics and an overall fantastic experience. Definitely would recommend France and the dealership.
Response from the owner Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 30, 2024
Great service
Response from the owner Replied: Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 30, 2024
Service department is by far the best!!
Response from the owner Replied: Hi, we are pleased to hear you had such a positive experience with us, Shelby! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 30, 2024
Great, friendly staff!
Response from the owner Replied: Hi Robert, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. Please let us know if there is anything else we can do for you; we are more than happy to help!
Google Review
- December 30, 2024
If you’re looking for an amazing car-buying experience, look no further than Frank Aquino! He made trading in my Audi Convertible a breeze and helped me find the perfect Audi Allroad. Frank’s expertise and friendly demeanor made the whole process enjoyable. I can’t recommend him enough! Thanks to...
Response from the owner Replied: Hi Karoline, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 30, 2024
FRANK AQUINO THANK YOU FOR YOUR EXCELLENT ATTENTION!FRANK AQUINO GRACIAS POR TU EXCELENTE ATENCIÓN!
Response from the owner Replied: Hola, nuestro equipo se esfuerza por ofrecer una experiencia excelente y nos alegramos de que así haya sido durante su visita. Si tiene más necesidades o preguntas, no dude en ponerse en contacto con nosotros.
Google Review
- December 30, 2024
frank aquino Thank you for your excellent attention. I recommend you to my friends
Response from the owner Replied: Hi, our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Google Review
- December 30, 2024
I had a fantastic experience at Mercedes Benz of North Orlando! Despite having negative equity, Frank worked tirelessly to find the perfect EQB for me, helping to eliminate my negative balance. His expertise and commitment made the entire process smooth and stress-free. I couldn’t be happier!
Response from the owner Replied: Hello Franklin, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Google Review
- December 30, 2024
Very recommended JR and frank at North Orlando he was very patient and helpful with everything,he take care of for all and the best part was about the price ,he found discounts for our car ,very professionalAll person there amazing 👏🏼👏🏼
Response from the owner Replied: Hello Regla, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Google Review
- December 29, 2024
I had an absolutely fantastic experience at Mercedes-Benz of North Orlando! A huge shoutout to my sales associate, Frank, who went above and beyond to make the process smooth and enjoyable. Frank took his time to walk me through everything, answered all my questions, and was incredibly kind and...
Response from the owner Replied: Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Google Review
- December 29, 2024
The service was great, thorough and fast. Thanks for good customer service.
Response from the owner Replied: Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Google Review
- December 29, 2024
As I am newly starting my car search, Jordan went above and beyond with providing me with information to help me make the best decision for myself. He is phenomenal to work with!
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Jill! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 28, 2024
Junior, the salesman who assisted us, is 100% recommended. He provided excellent service, explaining everything we needed to know in detail. His approach was friendly and very sociable. He is understanding, attentive, and highly professional in his work.
Response from the owner Replied: Hi El, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 28, 2024
Syed is an outstanding sales professional. We have purchased several cars from him at MB North Orlando and will continue to do so. He is very knowledgeable and amazing to work with. Just give him a general idea what you are looking for and he will find the perfect car. Highly recommend him and the...
Response from the owner Replied: Hi Mike, we appreciate you taking the time to leave us a response. We appreciate your recommendation of Mercedes-Benz of North Orlando and we hope to be of service again in the future.
Google Review
- December 28, 2024
Response from the owner Replied: We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Google Review
- December 27, 2024
Good service from Niko in purchasing a car!
Response from the owner Replied: Hi Gregg, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 27, 2024
Wonderful experience at the north Orlando Mercedes dealership with JR. They go above and beyond to exceed their customers expectations.
Response from the owner Replied: Hi Noah, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 27, 2024
Great experience with JR
Response from the owner Replied: Hi Heather, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 27, 2024
Jordan did an amazing job finding me the best vehicle!
Response from the owner Replied: Hi Jessica, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of North Orlando! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 27, 2024
I had the best experience with Shariff. He actually made it enjoyable. It felt more like shopping with a new friend rather than the typical car-buying experience I was anticipating. He took care of all the details and gave me a good deal too. Thank you Shariff and the team at Mercedes-Benz of North...
Response from the owner Replied: Hi Liz, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of North Orlando! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 27, 2024
Working with Syed Sharrif at Mercedes-Benz of North Orlando is always an exceptional experience. He is not only incredibly knowledgeable about the cars he sells but also genuinely cares about his customers. I have bought several cars from Syed, and I can now buy them sight unseen because I know Syed...
Response from the owner Replied: Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of North Orlando! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 27, 2024
Syed is my guy! Will continue to purchase cars from Syed and continue to recommend him and this dealership to others.
Response from the owner Replied: Hi Ali, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of North Orlando! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 27, 2024
Love my new van! They worked hard!
Response from the owner Replied: Hello, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.
Google Review
- December 27, 2024
I have been working with Sayed Sharif, my sales advisor for almost 20 years, buying & leasing 8 cards. I also have been customer of Mercedes of North Orlando for 10+ years . Sayed and MB N. Orlando team team offer great customer service always providing honest advise to pick the right car for my...
Response from the owner Replied: Hello Peter, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 27, 2024
Great experience with the service department, completed work on time and with a good quality.
Response from the owner Replied: Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 27, 2024
Sayed is top notch in my book. This will be my second Mercedes after being a long time Audi guy....What sets him apart is his genuine approach—no pushy sales tactics, no sense of obligation, just a refreshing focus on finding the perfect fit for me. Sayed understands my needs, making the process...
Response from the owner Replied: Hi Joe, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of North Orlando! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 27, 2024
Thank You for the Excellent Service!Hi Jordon Conner,I just wanted to take a moment to thank you for the exceptional service you provided during my recent purchase of the Mercedes EQE 350 SUV. Your professionalism, knowledge, and attention to detail made the entire process smooth and enjoyable.I...
Response from the owner Replied: Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of North Orlando! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 27, 2024
Syed Asif provides excellent customer sales, support and service! I absolutely love my new AMG GLE 63s!!
Response from the owner Replied: Hi, your comments keep us motivated and working hard for all our guests! Thank you so much for being one of our valued guests and we look forward to your next visit!
Google Review
- December 27, 2024
I cannot recommend Virginia Duffie highly enough as the Finance Director at Mercedes-Benz of North Orlando! Her expertise and dedication to her role are truly impressive. She goes above and beyond to ensure her clients receive the best possible service and financing options.Her attention to detail...
Response from the owner Replied: Hi Vann, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 27, 2024
Sayed Shariff is an absolutely amazing sales person. He always gets us the best deal and helps us after the sale as well. He is honest, pleasant and knowledgeable. Whenever the dealership has a downfall, he helps to make things right. Highly recommended this man if you are buying a car here. ...
Response from the owner Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of North Orlando and we hope to be of service again in the future.
Google Review
- December 27, 2024
The online appointment set was the best! Once I arrived at the dealership they had me on get list! Robert was my guy today he was fabulous! Thank you!
Response from the owner Replied: Hi Chris, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 26, 2024
Jordan helped us out. Thanks so much!
Response from the owner Replied: Hello Jeff, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 26, 2024
Thanks to Jordan for a really great deal. Love the car!
Response from the owner Replied: Hi Marcel, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
Google Review
- December 24, 2024
Received my Xmas present‼️JR made it happen for me…much appreciated John. I hope you and your family have a blessed Holiday Season…Go visit him…he will take care of you 💙‼️
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Shonna! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 24, 2024
Frank is my family’s go to. He’s professional and really worked to help me when I needed to buy quickly. He’s knowledgeable and a pleasure to work with. He helped me cut thru the noise to quickly find and purchase my next car with a great deal! I would highly recommend asking for him!
Response from the owner Replied: Mona, thanks so much for the warm recommendation of the team here at Mercedes-Benz of North Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 24, 2024
Fadi and Nicolas are the best to work with! Always a pleasure doing business with them.
Response from the owner Replied: Hi Mahfuz, thanks for your praise and kind comments about our team. Drive safe, and we'll see you on the road.
Google Review
- December 23, 2024
My experience with Frank Aquino at Mercedes Benz in Sanford was a refreshing change compared to my previous car-buying experiences. In the past, I often felt overwhelmed and pressured by salespeople, but with Frank, it was entirely different.As soon as I stepped into the dealership, Frank's...
Response from the owner Replied: Hi Rodrigo, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Google Review
- December 23, 2024
I had an excellent experience with Frank Aquino at Mercedes Benz in Sanford! He helped me purchase my dream Mercedes Benz EQE, and the entire process was seamless and enjoyable. Frank was knowledgeable and friendly, making sure I felt confident every step of the way. The financing was incredibly...
Response from the owner Replied: Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 23, 2024
I just had an incredible experience with Frank Aquino at Mercedes Benz of North Orlando, and I can’t recommend him enough! I recently decided to trade in my car and buy a new one, and I was a bit nervous about the whole process. Frank made me feel completely at ease.He greeted me with a warm smile...
Google Review
- December 23, 2024
I can’t say enough good things about my experience with Frank Aquino at Mercedes Benz of Sanford! I was struggling to sell my 2022 Mercedes Benz S580 on my own—dealing with endless scams on Facebook, Autotrader, and Craigslist was overwhelming. Then Frank reached out with a reasonable offer, and I...
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Moacyr! We appreciate your recommendation of Mercedes-Benz of North Orlando and we hope to be of service again in the future.
Google Review
- December 23, 2024
Response from the owner Replied: Hi, thanks for the great rating!
Google Review
- December 22, 2024
The service was fast and comprehensive. John Roure was a great advisor. My experience was seamless starting with Mr Roure. I highly recommend this place for your next vehicle needs.
Response from the owner Replied: Thanks so much for the warm recommendation of the team here at Mercedes-Benz of North Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- December 22, 2024
My husband and me leased a Mercedes Benz GLE 450 from Ryan and he did a great job with it our deal Mercedes is lucky to have him on their team 👍👍👏👏 Michelle and Ray
Dealer Replied: Michelle, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- December 22, 2024
My husband and me leased a Mercedes Benz GLE 450 from Ryan and he did a great job with it our deal Mercedes is lucky to have him on their team 👍👍👏👏 Michelle and Ray
Dealer Replied: Michelle, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 21, 2024
Absolutely excellent service and communication from Sales Rep Frank Aquino. He made the whole buying process easy and smooth. If you are looking to buy or trade, ask for Frank Aquino, he will definitely help you out.
Response from the owner Replied: Hi Marcela, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of North Orlando. Please let us know if there is anything else we can do for you; we are more than happy to help!
Google Review
- December 21, 2024
10 out of 10!!
Response from the owner Replied: Hi Erika, your satisfaction is our top priority. We hope to see you soon!
Google Review
- December 21, 2024
I just had a fantastic experience with Frank Aquino at Mercedes Benz of North Orlando, and I can’t wait to share it! I went in thinking about trading my car, and from the start, Frank made the whole process feel effortless.I was a bit unsure about trading in my vehicle, but Frank’s laid-back and...
Response from the owner Replied: Hi Juliana, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 21, 2024
I just had an awesome experience with Frank Aquino at Mercedes Benz of North Orlando, and I have to share! I was a bit skeptical about selling my Porsche since I still owed money on it, but Frank totally changed my mind.From the get-go, he made everything super easy. Frank's friendly vibe and...
Response from the owner Replied: Hi Wendel, thank you for taking the time to leave a review for us at Mercedes-Benz of North Orlando. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Google Review
- December 21, 2024
I had an absolutely amazing experience at Mercedes Benz of North Orlando in Sanford, all thanks to Frank Aquino who helped me. From the moment I walked in, he made me feel welcome and comfortable. He seemed incredibly knowledgeable, patient, and attentive. All of my questions and every concern were...
Response from the owner Replied: Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 21, 2024
The salesmen John was such a great guy he helped out me and my wife look for something within our buget. Im very greatful we had him help us.
Response from the owner Replied: Hi Isaias, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.
Google Review
- December 21, 2024
Jordan really hooked us up! Thanks so much!
Response from the owner Replied: Hi Jeff, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of North Orlando! Until the next time we meet, take care!
Google Review
- December 21, 2024
JR is the best salesman! He was so reliable and so helpful! He was amazing!
Response from the owner Replied: Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of North Orlando! Until the next time we meet, take care!
Google Review
- December 21, 2024
Nickos is awesome and friendly. He took care of me very efficiently and always communicated updates me with the progress. I definitely with go back and suggest everyone to this specific dealer and ask for nikos
Response from the owner Replied: Hi Wally, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.
Google Review
- December 21, 2024
Great professional service. Highly recommend this dealership.
Response from the owner Replied: Hi Patricia, thank you for sharing your positive experience! We appreciate your recommendation of Mercedes-Benz of North Orlando and we hope to be of service again in the future.
Google Review
- December 20, 2024
Everything was smooth and straightforward. I really enjoyed the team and felt like it was a really great experience.
Response from the owner Replied: Hi Sommer, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 20, 2024
Response from the owner Replied: Thanks for the great rating, and have a wonderful day!
Google Review
- December 20, 2024
Jordan went above and beyond to help us with our car purchase. He spent a great deal of time finding exactly what we were looking for and then making a great deal for us! We are thrilled with our purchase and with Jordan’s customer service and care. We will definitely come to him again when we need...
Response from the owner Replied: Hi Lynn, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 20, 2024
Robert was very professional, polite and he listened to my concerns.
Response from the owner Replied: Hello, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 20, 2024
I had an amazing experience selling my car to Frank Aquino at Mercedes-Benz of North Orlando! The process was so seamless, it felt like Frank was a wizard casting a spell to make my car disappear. He was not only attentive and well-informed but also made sure I was clear on every step throughout the...
Response from the owner Replied: Hi Juan, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of North Orlando! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 20, 2024
Everything went well from start to finish seamless
Response from the owner Replied: Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- December 20, 2024
We had a great experience with Jordan. Would highly recommend if you need someone patient and willing to guide you, not just make a hard push for a sale. We were just starting the process of looking for a new car that would fit in our (very) small garage but would still meet the requirements for our...
Response from the owner Replied: Hi Allison, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Google Review
- December 20, 2024
This was my first time there. Troy kept me informed and up-to-date while they serviced my car.Thanks Troy
Response from the owner Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. Please don't hesitate to reach out if there's anything additional we can do for you.
Google Review
- December 19, 2024
Jordan was great! Thank you for taking care of me!
Response from the owner Replied: Hi Jessica, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 19, 2024
Thank you Bianca for handling everything from beginning to end and she kept me informed on everything that was happening great job!
Response from the owner Replied: Hi Rose, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. Feel free to stop by if you ever need any more help.
Google Review
- December 19, 2024
Alex was amazing and took care of our vehicle quick and efficiently. Definitely would recommend him as an advisor.
Response from the owner Replied: Hello Naadira, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 19, 2024
Quick and easy process. JR walked me through the entire process from start to finish of leasing my vehicle.He throughly explained the vehicle to me and demonstrated all the options since it was my first time getting an electric vehicle! If you are looking to purchase a vehicle from here ask for JR!...
Response from the owner Replied: Hello Daniella, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Google Review
- December 19, 2024
Beware of this dealership! Very crooked and unprofessional. Went in to take my Sprinter van in for service and for some diagnostic not even a repair and when we first came in nobody has the decensy to even greet you and just leave you standing there ignoring you while staff is there doing nothing. I...
Response from the owner Replied: Hi Jorge, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 710-5111 to discuss what we can do to help.
Google Review
- December 19, 2024
I purchased a used vehicle for my daughter. I met Frank Aquino when I arrived. Professional service and a pleasure to work with. Nice selection on the lot. The vehicle we purchased was inspected and repaired to a higher level than other dealers offer comparable vehicles offer in the area. I would...
Response from the owner Replied: Hi Dan, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of North Orlando. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Google Review
- December 19, 2024
Mukamba Bukasa at Mercedes-Benz North Orlando provided exceptional customer service from start to finish. They truly listened to my needs and went out of their way to ensure I found the perfect vehicle. Their attention to detail, patience, and genuine care made the entire process stress-free and...
Response from the owner Replied: Hi Jasmine, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Google Review
- December 19, 2024
⭐️⭐️⭐️⭐️⭐️I had a fantastic experience selling my vehicle to Frank Aquino at Mercedes Benz of North Orlando! The entire process was incredibly easy and straightforward. Frank was knowledgeable and attentive, making sure we understood every step along the way. He provided an excellent trade-in value...
Response from the owner Replied: Hi Marco, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. Please let us know if there is anything else we can do for you; we are more than happy to help!
Google Review
- December 19, 2024
France went above and beyond to help my daughter purchase her first car. He was patient and professional. I would recommend him to family and friends.
Response from the owner Replied: Hi Mickey, we're so glad that we were able to go above and beyond your expectations! Thanks for the recommendation and have an amazing day!
Google Review
- December 19, 2024
I recently bought a car from France, and the experience was fantastic! From start to finish, he was incredibly professional, knowledgeable, and made the entire process smooth and stress-free. He took the time to answer all my questions, provided valuable advice, and helped me find the perfect car...
Response from the owner Replied: Hi Savannah, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!
Google Review
- December 18, 2024
I recently had the pleasure of purchasing a Mercedes Benz CLA250 from Mr. Frank Aquino, and I couldn't be happier with the full experience and quick respond to all my questions over the phone, via email and in person. Frank Aquino was an absolute great pleasure to do business with. Its notable the...
Response from the owner Replied: Hi Edwin, thanks so much for the warm recommendation of the team here at Mercedes-Benz of North Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 18, 2024
I’ve been going to this dealership for about 14 years now. We love the people and products at Mercedes!
Response from the owner Replied: Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Google Review
- December 18, 2024
Response from the owner Replied: Thanks for your review! We strive to provide a great customer experience, and definitely appreciate your rating. Please don't hesitate to reach out if you need anything. Best regards!
Google Review
- December 18, 2024
Response from the owner Replied: Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Google Review
- December 18, 2024
Ryan has a great customer service , he’s very knowledgeable and patient and give me the time to choose the car I want , if you want an honest and professional salesman ask for Ryan , also the transaction was very smooth i love my new Benz and I can’t wait to bring my wife to get a new vehicle.
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Mahmoud! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 18, 2024
Easy appointment scheduling. Warm reception by servicing personnel. Quick service and checkout.
Response from the owner Replied: Hello Bret, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Google Review
- December 18, 2024
I highly recommend reaching out to France Charles for assistance. He offers exceptional service and ensures a smooth process. I rate him an A+. Both he and the finance department went above and beyond during my purchase of a used Infiniti QX80 at their Mercedes-Benz of North Orlando dealership. You...
Response from the owner Replied: Hello Hannah, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 16, 2024
Really good costumer servers
Response from the owner Replied: Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 16, 2024
I had the pleasure of working with Mukamba at Mercedes-Benz of North Orlando, and I couldn’t have asked for a better sales experience. From start to finish, Mukamba was professional, knowledgeable, and genuinely invested in helping me find the perfect car. He took the time to understand my needs,...
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Jasmine! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 16, 2024
Excellent customer service. Jr was very clear with the features, price break downs, flexible with the budget, over all great experience. Would recommend friends and family.
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Yvette! We appreciate your recommendation of Mercedes-Benz of North Orlando and we hope to be of service again in the future.
Google Review
- December 16, 2024
Response from the owner Replied: Hi, it is so great to receive such a high star-rating! Thank you, and be safe on the road!
Google Review
- December 16, 2024
I had a terrible experience with one of the sales representatives his name was mukamba. He called me about an interest rate and I told him I didn’t want to finance with him and he had a horrible attitude with me and treated me as if I was stupid and continuously questioned me rudely. I’ve never had...
Response from the owner Replied: Christian, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (407) 710-5111 -- we hope to hear from you soon.
Google Review
- December 15, 2024
Tom and Ryan were great to work with.
Response from the owner Replied: Carmen, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- December 14, 2024
⭐️⭐️⭐️⭐️⭐️Let me tell you about my experience with Frank Aquino at Mercedes-Benz of North Orlando. Frank is a true champion for the customer, someone who understands that buying a car should be about people, not just profits.From the moment I walked in, he was there, ready to listen and provide the...
Response from the owner Replied: Hi Rachel, thank you for taking the time to leave a review for us at Mercedes-Benz of North Orlando. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Google Review
- December 14, 2024
Ryan another job well done thank you for hard work 👏.And Virginia also did a great job in finance keep up the great work guys. 👍👍
Response from the owner Replied: Hello Raymond, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- December 14, 2024
Response from the owner Replied: Hello, we are happy to see that your customer experience was a positive one! The team here at Mercedes-Benz of North Orlando is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!
Google Review
- December 14, 2024
🌟🌟🌟🌟🌟 What a dazzling experience with Frank Aquino at Mercedes Benz of Sanford! From the moment I stepped in, it felt like stepping into a fabulous show. Frank is a true star—so knowledgeable and passionate about those stunning cars! He guided me through the process with grace and charm, making it...
Response from the owner Replied: Hello Ricky, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 14, 2024
⭐️⭐️⭐️⭐️⭐️I recently had the pleasure of working with Frank Aquino, and I can’t say enough good things about my experience! From the moment I stepped into the dealership, Frank was welcoming and genuinely interested in helping me find the perfect vehicle. His knowledge about the cars was impressive,...
Response from the owner Replied: Hello Alex, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 14, 2024
Response from the owner Replied: It is wonderful to receive such a positive review! All the best!
Google Review
- December 13, 2024
The service was excellent the assistant service manager was very helpful and informative. The service was quick and efficient. It could not have gone smoother.
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Aaron! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 13, 2024
Our experience with Joshua and the entire process was very easy. We didn't feel rushed into making a decision. Joshua was very knowledgeable and made this an experience a great for our daughter who was one purchasing the vehicle .
Response from the owner Replied: Hi Marlyn, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 13, 2024
Recently purchased a used vehicle. Very happy with the vehicle and the process. Frank Aquino was my sales representative. He was very knowledgeable, helpful, and made the entire process hassle free. I will recommend him and the dealership for anyone that is looking for a vehicle.
Response from the owner Replied: Hello Joshua, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 12, 2024
Very professional and easy to schedule. Said it would be 3-4 hours and they were done in 2. Loved the video. Felt very individually taken care of. Thanks Alexander and Brandon.
Response from the owner Replied: Hi Christie, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Google Review
- December 11, 2024
Dave and his team do good work and truly care about providing good service. I
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Stephen! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 11, 2024
I enjoy working with Thomas each time i come in, he is very accommodating, explains things clearly and is patient in every step. He is the reason i moved from Mercedes down in maitland to have my car serviced at Sanford.
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Jimmy! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 10, 2024
The service was awesome before and while purchasing 👏 I loved my sales person . It was super quick and friendly but I called up there to get assistance after I purchased my vehicle so I can utilized it better and the receptionist said that they were going to call me back I got nothing. The...
Response from the owner Replied: Hi, thanks for your praise and kind comments about our team. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 09, 2024
Great service, didn’t take long. Clean modern dealership. Very nice.
Response from the owner Replied: Hi Brian, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Google Review
- December 09, 2024
Bianca was very personable and knowledgeable and gave me all the information to keep my vehicle running in tip top shape.
Response from the owner Replied: Hello Paul, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 08, 2024
Dave in sprinter service is the best ! Knowable professional makes it a great experience thanks
Response from the owner Replied: Hi Jared, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 06, 2024
Professional and up to past up to date!!
Response from the owner Replied: Hi, we are pleased to hear you had such a positive experience with us, Valerie! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 06, 2024
I had a great experience with Tom Welch He took time to explain the problem. Problem with my Mercedes was resolved.My wife is so happyThanks so much
Response from the owner Replied: Hi, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!
Google Review
- December 06, 2024
Great place to take your car. They are a big pricey but it is worth the work they do on your car/SUV. They are very professional and take the time out to make you comfortable while waiting.
Response from the owner Replied: Hi, we are pleased to hear you had such a positive experience with us, Shelly! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 06, 2024
Robert is always so pleasant and works hard to ensure customer is always happy. He goes above and beyond as do all of the people I encountered this week!
Response from the owner Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 05, 2024
Good attentionBuena atención
Response from the owner Replied: Hola Marcus, ¡muchas gracias por la reseña positiva! No dudes en pasar por aquí si alguna vez necesitas más ayuda.
Google Review
- December 05, 2024
Consistently great service, customer and maintenance-wise. Tom and Bianca are gems!
Response from the owner Replied: Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 05, 2024
Alex from Maintenance and Syed from sales are both 5 Star Service.
Response from the owner Replied: Hello Ramsey, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!
Google Review
- December 05, 2024
Absolutely amazing service!Never had any issues whatsoeverThank you guys
Response from the owner Replied: Hello, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!
Google Review
- December 05, 2024
Have been going to this dealership for years. Best experience so far! Thanks Josh.
Response from the owner Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. Please don't hesitate to reach out if there's anything additional we can do for you.
Google Review
- December 04, 2024
Alex in the service department is always pleasant helpful and responsive.
Response from the owner Replied: Hi Lillas, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
Google Review
- December 03, 2024
It's always lovely walking into MB of North Orlando. From the reception, to sales, service staff, everyone is courteous, attentive, and eager to please.Especially Frank Aquino. Who made our recent EV Purchase smooth and painless. He is professional, attentive, patient, extremely knowledgeable about...
Response from the owner Replied: Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- December 03, 2024
Omg do they have anyone working ? My son car been in the shop for weeks and the only way to get information is to stop by . Terrible customer service
Response from the owner Replied: Hi Klarida, thank you for bringing this matter to our attention. If you are willing, please call our General Manager at (407) 710-5111 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Google Review
- December 02, 2024
Response from the owner Replied: Thanks for the great rating! We are always happy to help!
Google Review
- December 01, 2024
The salesman and everyone involved was knowledgeable, professional and great.I would purchase from them again.
Response from the owner Replied: Hi Greg, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- November 30, 2024
John was very dedicated, helpful and - straight forward. Easy deal with mutual benefits. Thank you.
Response from the owner Replied: Hi Carlos, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- November 30, 2024
Response from the owner Replied: Thanks for the fabulous review! Kindest regards.
Google Review
- November 29, 2024
Robert Mattson was very helpful and kept me updated throughout the entire time. As always, ex Solent service.
Response from the owner Replied: Hello James, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. Feel free to stop by if you ever need any more help.
Google Review
- November 29, 2024
France was amazing with being very transparent and upfront with our vehicle purchase. He was efficient and friendly with the process! Thank you for making our daughter's first purchase an ease!
Response from the owner Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Google Review
- November 29, 2024
Alex was great and service was timely.
Response from the owner Replied: Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- November 28, 2024
Alexander and his team always take great care of me. From his communication to his service I can’t recommend him and the service department enough. Always pleased when I leave.
Response from the owner Replied: Hi Matthew, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Google Review
- November 28, 2024
Just had service A done. Fantastic service, very friendly and efficient. Robert is fantastic in the service dept.
Response from the owner Replied: Hello Crystal, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- November 28, 2024
Alex is very friendly and customer oriented. He has been servicing me for all of my current visits and I will request him every time I go to your facility. Best experience with him by far. Thanks again.
Response from the owner Replied: Hi Tyler, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- November 28, 2024
Service at Mercedes of North Orlando was excellent with on time, and fast, delivery of sprinter van back to us. Highly recommend.
Response from the owner Replied: Hi John, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- November 28, 2024
Response from the owner Replied: Hi, we are honored to have earned so many stars! Have a wonderful week!
Google Review
- November 28, 2024
My sales rep, Tom, was great to work with. Very quick responses when I texted. Always attentive to my comfort at the dealership, very enjoyable to work with.Everyone from Finance to delivery was great. The detail prep on the vehicle was excellent.Thank you!
Response from the owner Replied: Hi, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Google Review
- November 28, 2024
First I would like to state that I’m not a big Mercedes fan but after talking with Virginia in Finance and getting so much input from her with warranties, service, and quality - has made me have a new admiration for the car. Thank you Virginia for being so patient and informative!!! I will be...
Response from the owner Replied: Hi Angela, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of North Orlando! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- November 24, 2024
Well done, liked the video.Negative on the price!!
Response from the owner Replied: Hello Mary, thank you for taking the time to share your feedback with us. If you'd be willing to provide more feedback, please reach out to us at (407) 710-5111 so we can assist you further.
Google Review
- November 23, 2024
I never write reviews but was very impressed with this dealership and especially Virginia! I’ve owned many cars and have never worked with someone so knowledgeable while also being so genuine and kind. Dealerships can be very intimidating but Virginia made me feel so at ease and comfortable to ask...
Response from the owner Replied: Hi Lindsey, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cars.com Review
- November 23, 2024
Bought new Mercedes E450 2024 great experience with Josh Montanez
Google Review
- November 22, 2024
Had a phenomenal experience from start to finish. Frank Aquino, my sales associate walked me through everything and was very informative and helpful. The entire place took very good care of me as soon as I walked in. Highly recommended and great experience! Thanks again Frank and JR!
Google Review
- November 22, 2024
Our experience with Robert Mattson was thorough, emphatic and very serviceable... excellent time management skills and knowledge!!!
Response from the owner Replied: Hello Ralph, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Google Review
- November 22, 2024
Troy is the best service advisor I have ever had, makes sure I understand all options available to keep my car serviced and in top performance
Response from the owner Replied: Hello Victoria, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- November 22, 2024
Shout-out to Virginia in Finance who was extremely professional and thoroughly answered my finance questions about a new vehicle. I don’t live in the area but I made time to visit this dealership because I am considering buying a new car. After such a strong first impression, I will buy from this...
Response from the owner Replied: Hello Laura, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!
Google Review
- November 21, 2024
Response from the owner Replied: Hello, thank you so much for your great rating of Mercedes-Benz of North Orlando! Your review is very important to us, as our goal is to deliver an outstanding customer experience. Best wishes!
Google Review
- November 21, 2024
Response from the owner Replied: The entire team at Mercedes-Benz of North Orlando would like to thank you for your review! We take pride in providing the best possible customer experience. Your positive review means a great deal to us. Thanks again!
Google Review
- November 21, 2024
Our visit to Merceds Benz of Orlando was nothing short of excellent. Virginia Duffie on the financial team provided exceptional service with attention to detail. She handled our Mercedes purchase with ease. I would recommend her over and over. It was a pleasure working with her!!! Jackie and...
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Jessie! If you need more help, our team is available to talk -- safe travels!
Google Review
- November 21, 2024
I came in for service and Virginia was very helpful and accommodating. She went over warranty options and some financing questions on a newer vehicle. I will return to purchase from her for sure! Great customer service!
Response from the owner Replied: Hi, we are pleased to hear you had such a positive experience with us, Elaine! If you ever need help, just give us a call. Happy motoring!
Google Review
- November 21, 2024
I came in to get information and purchase warranty for my new MB. Virginia in finance was extremely helpful, she explained everything in full detail. I left satisfied and felt safe. Thank you Virginia!!
Response from the owner Replied: Hi Sarah, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of North Orlando! If you ever need help, just give us a call. Happy motoring!
Google Review
- November 21, 2024
Amazing experience. The staff are very friendly and knowledgeable.
Response from the owner Replied: Hi, we are pleased to hear you had such a positive experience with us, Henry! If you ever need help, just give us a call. Happy motoring!
Google Review
- November 20, 2024
This dealer is exceptional, they treat you like family. My s580 is forever grateful for their expertise.
Response from the owner Replied: Hi Steve, it is great to read such wonderful comments about your experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- November 20, 2024
Thanks Troy. Attentive, knowledgeable, and very professional. One of my best MB service experiences and we’ve been MB customers since 2014. Troy insured services performed were as scheduled and the loaner vehicle was ready to go when our GLS was dropped off for service. Thanks Troy and thanks MB....
Response from the owner Replied: Hi Rob, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of North Orlando! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Google Review
- November 20, 2024
Every one was very friendly and polite
Response from the owner Replied: Hello Lavonda, thank you; we appreciate your feedback! Feel free to stop by if you ever need any more help.
Google Review
- November 20, 2024
Bad attention for everything, it's a problem, they take a long time with everything, they don't like to sell, they even ask for birth registration for used cars that they don't even have.Pésima atención por todo es problema se tardan mucho con todo no les gusta vender piden hasta registro de...
Response from the owner Replied: Hola Christian, lamentamos tu experiencia con nosotros aquí, pero nos alegra que nos hayas informado sobre esto. Nos preocupamos por todos nuestros clientes y deseamos restaurar su buena fe en nuestro concesionario. Si está dispuesto, a nuestro Gerente General le gustaría hablar con usted al (407) 710-5111 para analizar formas de mejorar su experiencia con nuestro concesionario en el futuro. Gracias por su aporte y esperamos tener noticias suyas pronto.
Google Review
- November 20, 2024
Bianca is always knowledgeable and helpful. I moved here after being with Mercedes-Benz of Cutler Bay for years. I had developed personal relationships with my service advisor, Kevin LaPlanche and service manager, Charlie Rodriguez and they were like family. I originally got my car serviced at...
Response from the owner Replied: Hi Jerhonda, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of North Orlando! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- November 20, 2024
Great customer service . Waste no time to fix my vehicle and give it back within 4 days . Thanks to Alexander .
Response from the owner Replied: Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- November 19, 2024
Response from the owner Replied: Hi, our number one goal is attaining 100% satisfaction in all aspects of what we do for you. If you have any questions, we will be more than happy to assist you! Thank you again!
Google Review
- November 17, 2024
Absolutely excellent service and communication from my Sales Rep Frank Aquino. He walked me through the process of purchasing a new vehicle with in-house financing which was a breeze. No hitches at all, it was 1,2,3. Picked up vehicle yesterday. There were a couple things that they needed to...
Response from the owner Replied: Hi Marjorie, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Google Review
- November 16, 2024
Frank did a great job working with me on my car! Very professional, knowledgeable and responsive! Would recommend to anyone!!
Response from the owner Replied: Hi Anthony, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Google Review
- November 15, 2024
I bought 13 cars from Virginia Duffie with bad credit. She still was able to get me a car every time. She’s an excellent finance lady
Response from the owner Replied: Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Google Review
- November 14, 2024
Response from the owner Replied: Thank you for reviewing us! We're so happy to have earned so many stars! Take care!
Google Review
- November 14, 2024
Frank was awesome and did not stop until we found the right car and price! Even after my purchase he continues to follow up … A plus service from Frank!
Response from the owner Replied: Hi Valerie, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Google Review
- November 08, 2024
We went in to look at a GLC 300 at Orlando Mercedes North, and the experience was fantastic! Everything went smoothly, and we left as happy customers. Big thanks to our salesperson, Frank Aquino, for making sure we felt comfortable and guiding us through the process with ease. Highly recommend...
Response from the owner Replied: Hi Austin, thanks so much for the warm recommendation of the team here at Mercedes-Benz of North Orlando. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Yelp Review
- November 05, 2024
Unfortunately, I will never return. Lesson learned... Moving forward I will always take photographs and detailed video before getting my vehicles serviced. I do NOT recommend.
Google Review
- November 04, 2024
Frank Aquino is an Amazing Sales consultant , he went beyond our expectations, His kindness and speed in meeting our requirements is something you hardly find in a dealer, thank you for all the help you gave us today, we are very happy with our car.Jessie & Jackie Brown.
Response from the owner Replied: Hi Jackie, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- November 04, 2024
Just had an alignment take over five hours (with a scheduled appointment) No explanation why. I’m used to long waits at these Mercedes’ dealerships but this was a bit much. Not to mention they gave some quotes for things that seemed very high. People were nice enough, but I’ll be trying JSI European...
Response from the owner Replied: Hi Paul, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (407) 710-5111. We would appreciate the chance to turn your experience around.
Google Review
- October 28, 2024
As a professional in sales myself, I appreciate quality customer service and absolutely love when people in sales treat you like family. Frank Aquino went above and beyond in his care and service towards us. He truly treated us like family. Frank was kind, attentive and so helpful. My case was very...
Response from the owner Replied: Hello Paola, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 26, 2024
We came to Mercedes Benz of North Orlando to buy a Mitsubishi. Yes, u read right. The staff at this dealer are superb. They are on your side and negotiate for you. They are so worthed of my time and business.Sales Consultant Frank Aquino knows his job to the last detail. He treated us like family...
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Daniel! If you ever need help, just give us a call. Happy motoring!
Google Review
- October 23, 2024
I absolutely received the best service possible here and I JR was awesome in a pleasure to work with he made my experience with Mercedes a memorable one thank you guys the whole team for all that you did to make this possible.
Response from the owner Replied: Hi Ushieka, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 18, 2024
I recently had the pleasure of purchasing a vehicle with the extraordinary help of our salesman, France Charles. From the moment we stepped onto the lot, France treated us like family, going above and beyond to ensure our car-buying experience was seamless and enjoyable.His warmth and genuine...
Response from the owner Replied: Hi Nicole, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. We appreciate your recommendation and we hope to be of service again in the future.
Google Review
- October 17, 2024
It was a great experience. They gave us a fair price on our trade-in and the GLC we bought from them. It took a bit longer than it should have, but in their defense, it was the day before Hurricane Milton hit Florida, so it was crazy everywhere. I would highly recommend them.
Response from the owner Replied: Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 09, 2024
Fadi and Jordan were great throughout the whole process. This is the best Benz dealership in Orlando.
Response from the owner Replied: Hi Charles, we're happy to hear you had a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
Google Review
- October 08, 2024
**Mixed Experience at Mercedes of North Orlando**I purchased a vehicle, and while there were some positive aspects, overall, the experience fell short of the luxury you'd expect from a Mercedes dealership.First, the positives: Josh, my sales representative, was fantastic. He was knowledgeable,...
Response from the owner Replied: Hi Michael, we regret your experience with us here, but are glad you brought this to our attention. If you are willing, please call our General Manager at (407) 710-5111 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Cars.com Review
- October 07, 2024
**Mixed Experience at Mercedes of North Orlando** I purchased a vehicle, and while there were some positive aspects, overall, the experience fell short of the luxury you'd expect from a Mercedes dealership. First, the positives: Josh, my sales representative, was fantastic. He was knowledgeable,...
Dealer Replied: Hi Michael, we regret your experience with us here, but are glad you brought this to our attention. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (407) 710-5111.
Cars.com Review
- October 07, 2024
**Mixed Experience at Mercedes of North Orlando** I purchased a vehicle, and while there were some positive aspects, overall, the experience fell short of the luxury you'd expect from a Mercedes dealership. First, the positives: Josh, my sales representative, was fantastic. He was knowledgeable,...
Dealer Replied: Hi Michael, we regret your experience with us here, but are glad you brought this to our attention. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (407) 710-5111.
Google Review
- October 05, 2024
I am appalled at this dealership and the casual handling of our Roadtrek Sprinter. The Sprinter guy is Tom Welch. While there they damaged our vehicle on the right, took ages to get it repaired and then we were waiting for a trim piece for SIX months, then they said it couldn’t be found. The paint...
Response from the owner Replied: Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- October 05, 2024
Went there to get my heater hoses replaced since my heater was not working, car not defrosting & causing my temp gauge to fluctuate. The car had already been diagnosed by my boyfriend & by a master mechanic prior. Since the car is so complex with a lot of sensors I opted to take it go MB instead. I...
Response from the owner Replied: Hello, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com
Google Review
- October 05, 2024
We had an exceptional experience at Mercedes-Benz of North Orlando. France greeted us shortly after we arrived. He was very knowledgeable about the model we were interested in, but also showed us other vehicles that were in our budget. He was very patient and kind and answered the many questions I...
Response from the owner Replied: Hello Karen, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!
Google Review
- October 05, 2024
Josh Montanez helped us find the perfect suv for our family. Made our buying experience so easy and we will definitely be coming back to see him next time we are in the market for a new vehicle.
Response from the owner Replied: Hi Amber, we're happy you found our staff to be helpful during your experience here at Mercedes-Benz of North Orlando. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- October 05, 2024
I attempted to reach out to the service department regarding basic maintenance for my van, but my experience was disappointing. After multiple calls and speaking to several people, I still didn't get an answer. On one call, I was on hold for over 10 minutes, while on another, I was transferred to...
Response from the owner Replied: Hello Michael, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Yelp Review
- September 29, 2024
Had an excellent experience, got there around 4 left by 7:30 with our new Mercedes. Josh was an amazing sales rep, he was always available and answered questions.
Google Review
- September 28, 2024
Response from the owner Replied: Hi! Thank you for all of the stars! We are so pleased. Once again, a huge thanks from the whole team here at Mercedes-Benz of North Orlando!
Google Review
- September 20, 2024
We just bought a GLC 300 Charles France help us all the way with his great service and willingness to help us without any pressure. I will recommend him if you are coming to buy any car fromthis location. Mercedes Benz North Orlando.
Response from the owner Replied: We are pleased to hear you had such a positive experience with us, Gustavo! We appreciate your recommendation of Mercedes-Benz of North Orlando and we hope to be of service again in the future.
Google Review
- September 19, 2024
We took our brand-new Mercedes-Benz E-Class sedan to Mercedes-Benz of North Orlando to replace the windshield, expecting the kind of quality service you’d think a luxury brand like Mercedes would provide. We specifically chose the dealership because we didn’t want the kind of service you’d get from...
Response from the owner Replied: Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (407) 710-5111 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Google Review
- September 18, 2024
I had an outstanding experience purchasing my car at Mercedes Benz of North Orlando! France was incredibly helpful, patient, and really took the time to follow-up making sure the deal was closed. What impressed me most was how he went above and beyond to ensure I got the car I wanted!The exceptional...
Response from the owner Replied: Tiana, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of North Orlando and we hope to be of service again in the future.
Google Review
- September 16, 2024
Great place to go. Mr Frank got me right zero hassle he’s the man to ask for. 👍
Response from the owner Replied: Hi Causey, we're happy you found our staff to be supportive during your experience here at Mercedes-Benz of North Orlando. If you ever need help, just give us a call. Happy motoring!
Google Review
- September 13, 2024
Frank Aquino, the best salesperson who has served me in many years, very professional and honest, I hope the salespeople learn from him, an example for the union.Thanks FrankFrank Aquino el mejor vendedor que ma ha atendido en muchos anos , muy profecional y honesto ojalá los vendedores aprendan de...
Response from the owner Replied: Hola Ernesto, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que pueden confiar. No dudes en llamarnos si alguna vez necesitas algo. ¡Esté seguro en el camino!
Google Review
- September 11, 2024
Best of the Best!! Honest, Upfront, No Games, Knowledgeable, and Personable. Really is the Best just like Mercedes Slogan. Frank Aquino and John McClung deserve more than 5 stars, this team along with their finance lady, got me the best deal, best rate, and best service. If you are looking for any...
Response from the owner Replied: Hi Alex, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 11, 2024
I have had 62 years of buying both new and used cars. The experience I received was the best, both professional and friendly.My sales associate, Syed Shariff, was helpful and I enjoyed the effort he made for the entire sale.
Response from the owner Replied: Hi, we are pleased to hear you had such a positive experience with us, Hugh! If you ever need help, just give us a call. Happy motoring!
Google Review
- September 10, 2024
The best
Response from the owner Replied: Hi Lina, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Google Review
- September 07, 2024
From the moment I called it was pleasant experience.. Frances Charles the best salesman I would ever meet.. very professional and helpful .. he make sure we leave the dealerships with our keys on hand ..Thank you very much..
Response from the owner Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- September 05, 2024
Frank Aquino was great. He was patient and went the extra mile to do everything to make it smooth, and a moment my son won't forget.
Response from the owner Replied: Hello Sean, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. If you ever need help, just give us a call. Happy motoring!
Google Review
- September 03, 2024
Please be aware of shopping or getting your service completed at this dealership. I had a couple of services and thought they were honest and fair but turned out to be wrong. Will be reaching out to Mercedes corporate and filing a better business bureau florida complaint.ScenarioOn Thursday 19,...
Google Review
- August 31, 2024
I want to thank Frank for all his help, his attention and making it happen. I’m extremely happy with my new vehicle.
Response from the owner Replied: Hi Antonio, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- August 31, 2024
I want to thank an amazing team. Frank, France, Jose and Kauai for doing the impossible the possible. Im extremely happy for my new vehicle. Very professional team. Thank you
Response from the owner Replied: Hi Sheyla, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- August 31, 2024
I had the pleasure of working with Frank he was so helpful and willing to assist with my purchase. Everything was smooth and the experience was great, almost too good to be true. He very patient, this was definitely a WOW experience. Thank you
Response from the owner Replied: Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of North Orlando! Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- August 31, 2024
Purchased the amazing AMG GT43 from this dealership and was lucky enough to have the most knowledgeable salesperson “Nikos”. A+++ to Nikos for handling the transaction so smoothly and professionally with a lot of care. Bravo to you and this dealership.
Response from the owner Replied: Hi Sheila, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- August 31, 2024
Great experience at North Orlando Mercedes. Nikos was great to work with and would recommend him.
Response from the owner Replied: Hi Ken, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
Google Review
- August 30, 2024
Nikolaos and his manager John were great to work with. Made the purchase of a Sprinter Van very easy.
Response from the owner Replied: Hi Brice, we're happy to hear you had such a great experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!
Google Review
- August 30, 2024
Very good and friendly service. France Charles and the entire Mercedes Benz North family went out of their way to help me as a returning customer and I would recommend for anyone looking for a New or even a Pre-owned Mercedes Benz to visit this location. Thank you Mercedes Benz for everything.
Response from the owner Replied: Hello Steven, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Google Review
- August 28, 2024
Had a great experience working with France Charles and the Team at Mercedes North Orlando on my recent purchase. I look forward to doing business with them again!
Response from the owner Replied: Hi Robert, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
Google Review
- August 27, 2024
I didn’t have an appointment with Mercedes-Benz of North Orlando when I walked in to browse 2025 models, sales consultant Frank Aquino assisted me. During test driving, he was very patient and took time to explain all the features and functions - instead of pushing me to buy a car. I immediately...
Response from the owner Replied: Hi, we are pleased to hear you had such a positive experience with us, Andrea! If you need more help, our team is available to talk -- safe travels!
Google Review
- August 26, 2024
Thomas in the service department was great to work with. They get my vehicle in on time and get it out as promised and kept me updated along the way. It was the experience I expected at Mercedes-Benz. Great service
Response from the owner Replied: Hi Mike, we are deeply disappointed by your experience at Mercedes-Benz of North Orlando. We'd like the opportunity to make this up to you, so if you're willing, please contact us at (407) 710-5111. We hope to hear from you.
Google Review
- August 26, 2024
Frank Aquino was a pleasure to do business with
Response from the owner Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.