Cars.com Review
- March 26, 2026
Not As Promised! Gas tank was not filled, car was not washed and battery was dead and had to be replaced next day! Poor management as I complained and never received a call from dealership!!
Dealer Replied: Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Cars.com Review
- February 21, 2026
Mercedes Benz of North Orlando is the best for me working wit Rob was a very knowledgeable he's patient, He explained everything too me thank you Rob
Dealer Replied: Hi Nelly, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Cars.com Review
- February 07, 2026
Excellent staff, nice facilities. Too far from breakfast place. Place is a little too busy but that is a good sign. Dave the service manager is a very friendly person who really understands my needs.
Dealer Replied: We appreciate you taking the time to leave us a response, Alan! Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- January 22, 2026
The problem of the car stalling was not solved. I figured out the problem was the auto start system
Dealer Replied: Hi, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (407) 710-5111. We would appreciate the chance to turn your experience around.
Cars.com Review
- January 16, 2026
not trust worthy , agreed to sell the car and immediately told me they had another buyer . car still on lot 2 weeks later.thank you
Dealer Replied: Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 710-5111. We hope to hear from you.
Cars.com Review
- January 15, 2026
My experience with Bianca mason, my service provider was great. My appointment was on time, repairs and pricing were explained and a rental car provided. This was a major service and I felt confident in the work done on my car.
Dealer Replied: Hi Judith, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- January 13, 2026
Purchasing experience was great. Knowledgeable and helpful team. The selection of vehicles was nice. Looking forward to see the service and take advantage of the service plan.
Dealer Replied: Robert, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- January 13, 2026
Great dealership, easy to do business there. Inventory was quite impressive. Definitely will check their inventory when looking for another Mercedes. Salesman very knowledgeable. Check it out.
Dealer Replied: Hello Randall, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- January 07, 2026
Buying a vehicle from this dealership was hassle free. The salesman and the finance guy was professional and friendly.
Dealer Replied: Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Cars.com Review
- January 04, 2026
It is always a pleasure working with Rob at Mercedes-Benz of North Orlando. When I take my car in for service he has always been informative, communicates progress, and works with your warranty company.
Dealer Replied: Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- December 18, 2025
Was told rain sensor wasn?t covered under warranty because windshield had been replaced and had air gap. Wanted 795$ to fix. Took car home, original windshield, removed sensor cover, cleaned windshield were attached - cleaned sensor, unplugged it and reconnected. Reset and cleaning fixed problem,...
Dealer Replied: Hi Edward, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 710-5111. We hope to hear from you.
Cars.com Review
- November 19, 2025
Very pleasant experience at the dealership. Raphael Navarro our salesman was very knowledgeable about the vehicles and helped us settle on the one we wanted.
Dealer Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- November 11, 2025
The sales manager and sales person were friendly and cordial . I had a very relaxed test drive with the salesman. He was very knowledgeable about the used car I was testing and allowed me to drive the vehicle for a considerable amount of time.
Dealer Replied: Hi, your wonderful feedback and rating mean a lot to us. Drive safe, and we'll see you on the road.
Cars.com Review
- November 10, 2025
Easiest car purchase ever! Sep Rep Danny was easy to work with and went above and beyond to make the process as easy as possible
Dealer Replied: Hi Lindsey, we're so glad that we were able to go above and beyond your expectations! Thank you so much for being one of our valued guests and we look forward to your next visit!
Cars.com Review
- October 10, 2025
Excellent customer service , friendly staff, no haggle upfront pricing easy financing and last but not least good knowledgeable sales rep, would recommend this dealer to anyone looking for a good price,
Dealer Replied: Hello Elvis, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- September 30, 2025
With immense pride, I have no qualms stating I am an extremely difficult customer. If I'm about to give five figures to a business, they better prove they deserve it. So if I give a business, actually it's people 5 stars, I guarantee you, it is very well deserved. I could not have requested a...
Dealer Replied: Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. Feel free to stop by if you ever need any more help.
Cars.com Review
- June 30, 2025
The dealership was very responsive regarding a vehicle that I found on cars.com. In the end, I purchased a different vehicle also found on cars.com, same make and model, just one year newer. If the car that I bought had been at MB of North Orlando, I would have had no hesitation buying from them...
Dealer Replied: Thanks so much for the warm recommendation of the team here at Mercedes-Benz of North Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- June 05, 2025
Just purchased a new Mercedes today from MB of North Orlando. The entire experience from deciding on which model to buy to closing the deal and driving away was outstanding. Our salesman, Roy, could not have been better. He is very knowledgeable and experienced and thoroughly demonstrated how to...
Dealer Replied: Thanks so much for the warm recommendation of the team here at Mercedes-Benz of North Orlando. Drive safe, and we'll see you on the road.
Cars.com Review
- May 29, 2025
Best car dealership I have ever experienced. They are really thoughtful and customer service are top notch. Their showroom it’s stunning and really inviting. 5 stars all around ⭐️⭐️⭐️⭐️⭐️
Dealer Replied: Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Cars.com Review
- May 09, 2025
Mercedes Benz of North Orlando is the best location for me. The atmosphere is calm and relaxing. My sales person, Frank Aquino is very patient, helpful, and very kind!
Dealer Replied: Hello Shimoneh, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- April 16, 2025
Bobby Reynolds is an excellent Mercedes Benz salesman. He’s very knowledgeable, he’s patient, kind and articulate. He explained everything about the car to my daughter, he answered all her questions. We bought the beautiful white Mercedes, Ana is very happy.
Dealer Replied: Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of North Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cars.com Review
- April 12, 2025
I would like to Thank MB of North Orlando! Danny was extremely helpful and took a lot of his time to put me in the perfect car for the perfect price. He was extremely patient and very communicative. I really appreciate his time💪🏾
Dealer Replied: Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!