Google Review
- September 15, 2021
John Bailey was my sales person. Let me just say he is a great person. I never felt pressured to purchase a car from Mercedes Benz of Music City. We took the car I thought I wanted for a test drive a white C 300 Cabriolet. It drove like a dream. We went into the spotless showroom to talk about the...
Response from the owner Replied: Hi Angela , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that John Bailey exceeded your expectations!
Google Review
- September 15, 2021
Response from the owner Replied: Really glad you had a positive experience. Thanks for reviewing. Hope to see you again soon!
Google Review
- September 15, 2021
Response from the owner Replied: Hi Harold, thats wonderful to hear. Thanks so much for leaving us a review. Hope to see you again in the near future!
Google Review
- September 15, 2021
Response from the owner Replied: Thanks so much for the kind words about Sam and John here at Mercedes-Benz of Music City. We will share this with the team!
Google Review
- September 14, 2021
We had a wonderful experience. John Bailey was Incredible!!He would immediately contact us when a car became available. He was so knowledgeable and thorough.The entire process was so quick and easy.
Response from the owner Replied: Hello Christy, We appreciate your positive feedback about your experience with John. We take pride in serving our customers and hope to see you again soon!
Google Review
- September 14, 2021
I had an amazing experience purchasing my first Mercedes from MB of MC. John Bailey did an excellent job guiding me through the process. He is very knowledgeable and personable. John assisted me with no pressure, no rush, and he answered all of my questions. I highly recommend MB of MC and John...
Response from the owner Replied: Hi Caron, thats wonderful to hear. Congratulations on your first Mercedes-Benz! Thanks so much for leaving us a review. We look forward to seeing you again soon!
Google Review
- September 14, 2021
Response from the owner Replied: We appreciate the review. Thanks for taking the time. It's always great to hear how well our team cares for our guests!
Google Review
- September 13, 2021
Out of the two Mercedes we own and all of the dealerships between Louisville and Nashville weve been to this one seems to drop the ball every time. The service department is unprofessional. Ive taken my car in 4 times now and have had issues with service every single time. The staff is unorganized...
Response from the owner Replied: We appreciate your feedback but are sorry to hear your experience wasnt great. We will connect with management on this matter.
Google Review
- September 11, 2021
Response from the owner Replied: Thanks so much for the kind words. We look forward to serving you again soon!
CarGurus Review
- September 11, 2021
Each person contacted responded quickly. Unfortunately the price to purchase was out of my goal in obtaining the SUV. I realize the pandemic has caused car...
Google Review
- September 08, 2021
Response from the owner Replied: Hi Trever, thats wonderful to hear. Thanks so much for leaving us a review. See you next time!
DealerRater Review
- September 08, 2021
Ive heard of instances in which salesmen were sexist towards female customers but didnt actually think it was a thing. Scott at music city showed me its a thing and unfortunately I had to witness it happen to my wife. He made her get out of the car because he didnt trust her parking the vehicle...
Mercedes-Benz of Music City Replied: Thank you for taking the time to leave a review, even if your experience wasnt great. Were sorry to hear Scott did not meet your expectations. We are investigating this and will provide sensitivity coaching. It was a surprise to read this as Scott has had a stellar reputation and reviews from his clients over the years. Due to the current market pricing, we are suggesting to our customers that leasing is a benefit vs. finance. He was looking out for your best interest and sharing different options in the path to ownership. We are in unheard of times with limited new car supply and it's caused a lot of stress for buyers. Hopefully, things will return to normal in the next few months and if you are still in the market, we can match you with a different sales consultant.
Google Review
- September 07, 2021
Awesome dealership with the best customer service! My special thanks to John Bailey for the incredible customer service , helped my wife and I to find the perfect car for us! , he was very friendly, respectful and efficient, definitely a man you can trust on buying car decisions. Overall, its a...
Response from the owner Replied: Jose, thank you for this 5 star rating. We are so happy to hear John Bailey was able to provide such incredible customer service. We will pass on your kind words to him. Please stop by for a courtesy car wash and ice cream soon.
Google Review
- September 06, 2021
Response from the owner Replied: David! Thank you so much for taking the time to write this review. We are so happy to hear you had an amazing experience with Scott. Thank you for your business and please come see us again soon.
Google Review
- September 04, 2021
Response from the owner Replied: Hi Lauren , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that you had a pleasant experience with Dustin. It's always great to read reviews like this!
Google Review
- September 04, 2021
My car got totaled and I started looking around for a preowned C3 hundred. After looking everywhere I found one I really liked Mercedes-Benz music city which was several hours away from us. Scott replied to my email quickly sent me a bunch of pictures bunch of videos answered all my phone calls....
Response from the owner Replied: Hello Taylor, We are so happy to hear that Scott was able to assist you in a timely manner and that Kate was able to show you the technology on your new vehicle. We appreciate your positive feedback about your experience.
Google Review
- August 31, 2021
Over-promised & under-delivered.Did a questionable job the 1st time and then lied about the order when asked for a redo of paid services. Had to play phone tag w 3 people for 3wks before getting it addressed.I understand that covid is still ongoing & service department provide real margins for the...
Response from the owner Replied: Hello alex, Allow us to take a closer look at this for you. Please contact us at ekelly@mbofmc.com with your information so we're able to best assist you. Thank you.
Yelp Review
- August 31, 2021
Usually, Yelp doesn't put good reviews I post on. BUT I would like to give a shout-out to the service and sales team at Mercedes Benz of Music City. They go above and beyond to ensure their customers are happy and LOVE their vehicle before, during and after both purchases and services.
DealerRater Review
- August 29, 2021
I bought a Mercedes Benz A220 on June 4, 2021. Bea Mohenin was the sales representative her sold me the car, She is absolutely the best car sales person that I have ever met. She has contacted me more that once to see if I have questions about my car. I absolutely LOVE my car. It hugs the road...
Google Review
- August 28, 2021
Decided to look at Mercedes-Benz S class models. Began on the Internet. Reached out to Mercedes-Benz of music city. Immediately I was responding to buy Scott. He sent me the information I needed on several different vehicles. No one else really replied to me quickly and most dealerships did not...
Response from the owner Replied: Fazal, were so happy to hear you had a good experience with Scott. Hope you have an amazing day!
Google Review
- August 27, 2021
Response from the owner Replied: Thanks for the great review. Always such a pleasure reading reviews like this. Enjoy your adulting!
Google Review
- August 26, 2021
Response from the owner Replied: Hi Dirk, We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and hope you give us another chance in the future.
Google Review
- August 23, 2021
I've searched high and wide for my wagon and I found it at Music City! Mike Karle is awesome, he was super responsive and helped answer every question, which was extremely important as I wasn't local! Hooked me up with a transport company and gave me a white glove treatment all the way! Financing...
Response from the owner Replied: Hello Alan, Congratulations on your Wagon! We appreciate your positive feedback about your experience. We are so happy to hear that Mike gave you a white glove treatment. We value our out of town customers so much and appreciate your business.
Google Review
- August 21, 2021
First we went to the Mercedes store in Brentwood. They didn't have much. What they had was not real clean and not real nice. Also, seem to be overpriced. We then drove to Mercedes-Benz of Music City. We were greeted at the door by Scott who asked us if we wanted water soda coffee ice cream or...
Response from the owner Replied: Cherie, congratulations on finding your forever car. We are so happy you enjoyed your time with Scott. We will make sure to pass on your kind words. Please stop by for some ice cream soon!
Google Review
- August 19, 2021
Over the last couple of years we purchased for vehicles from Mercedes-Benz of Music City. We live in North Carolina. Sometimes getting the answers and service we need we call Scott. He always calls right back. There are times he has even called the dealership in Greensboro and the dealership in...
Response from the owner Replied: Hi Amar, thank you so much for the review. We are so happy to hear Scott has been able to help you after purchase. We appreciate your out of town business so much. Hope to see you again in the near future!
Google Review
- August 19, 2021
Response from the owner Replied: We are so happy to hear that Scott provided you with an incredible experience. We appreciate your business. Please come see us again soon.
Google Review
- August 19, 2021
Response from the owner Replied: Hi Carole , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant. It's always great to read reviews like this!
Google Review
- August 19, 2021
Response from the owner Replied: Tyler, welcome to Nashville! We are so happy to hear Scott was helpful in your car buying journey. Thank you for this kind review.
Google Review
- August 19, 2021
Response from the owner Replied: We appreciate the review. Thanks for taking the time. We look forward to seeing you again soon!
Google Review
- August 18, 2021
Response from the owner Replied: Hello Brandy, We appreciate your positive feedback about your experience. Scott really does know his stuff - great to hear he delivered stellar service.
Google Review
- August 17, 2021
Response from the owner Replied: Really glad you had a positive experience. Thanks for reviewing. Nice to hear John was patient, kind and informative
Google Review
- August 17, 2021
Response from the owner Replied: Glad to learn your experience was a positive one. We look forward to serving you again soon!
Google Review
- August 16, 2021
August 2020, my parents took their E350 sedan to Mercedes Benz of Music City for its annual service. As always, they received excellent customer service. During this visit, they received a 2020 GLS 450 as a loaner vehicle a SUV that they had been considering to purchase to give their family more...
Response from the owner Replied: Thanks for the great review. We will share this with the team!
Google Review
- August 16, 2021
Response from the owner Replied: Hi Chris , Thank you for taking the time to provide us with a review of your experience. It's always great to read reviews like this! We agree John is an absolute pleasure!
Google Review
- August 16, 2021
Response from the owner Replied: Joya, were so happy to hear you had a good experience. Living your dream!
Google Review
- August 16, 2021
Response from the owner Replied: Really glad you had a positive experience. Thanks for reviewing. Have a great day!
Google Review
- August 16, 2021
Was at dinner at Uncle Julio's. Went to my 2016 S Class ( which I service at Mercedes-Benz of Music City ) and I could not get the car unlocked. A guy walked up said his name was Scott didn't tell me his last name said he worked at Mercedes Benz City and showed me how to take the blade out of the...
Response from the owner Replied: This is amazing - Thank you for sharing your experience with Scott Halpern - he's a gem!
Google Review
- August 16, 2021
I just have to rave about my experience with Mercedes-Benz Music City. I dont purchase a new cars very often, so when I walked in to check out an SUV my husband recommended I was surprised to find that I wasnt pushed or prodded through a sale. I actually felt very taken care of and that my needs and...
Response from the owner Replied: Hi Rebecca , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that John made your experience pleasant and we look forward to seeing you again soon!
Google Review
- August 16, 2021
Response from the owner Replied: Hi Jeffery , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that John and our service teams made your experience pleasant and we look forward to seeing you again soon!
Google Review
- August 15, 2021
After an awful experience at Audi Nashville I went over to MB of Music City to look at a GLA 250 and I ended up purchasing my very first car from them. My dealer, Lionel Brown, was so friendly, helpful, and attentive. This was also true about everyone else I came into contact with there. The...
Response from the owner Replied: Thanks so much for the kind words - Lionel is pro. Have a great day!
Google Review
- August 14, 2021
After visiting other dealerships we came to Mercedes Benz of Music City and met Scott. Scott was very knowledgeable about all the vehicles we were interested in and not once pressed us to decide. We are extremely excited about our purchase of a 2018 CPO GLC 300! Definitely will be back to see Scott...
Response from the owner Replied: michael, were so happy to hear you had a good experience. We look forward to seeing you again soon!
Google Review
- August 14, 2021
John Bailey w/Mercedes Benz of Music City. You did it again Man! I went in for an oil change and came out with a NEW CAR! John sold me my 1st Mercedes less than a year ago and it was amazing but this new one is a KEEPER! I really appreciate the time that John puts in to make his customers have a...
Response from the owner Replied: Hi Romie , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that John made your experience pleasant. It's always great to read reviews like this!
DealerRater Review
- August 14, 2021
I had a great experience at Mercedes benz of music city. Bea Mohenin was my sales person and she made everything easy and got me all I needed so that I would enjoy my Mercedes Glc 43 coupe
Google Review
- August 13, 2021
Response from the owner Replied: Really glad you had a positive experience. Thanks for reviewing. Scott is such a great guy and we understand how you feel - he's more than a coworker he's a good friend!
Google Review
- August 13, 2021
Response from the owner Replied: Hello Randy, We appreciate your positive feedback about your experience. Bea takes pride in serving our customers and it definitely shows!
Google Review
- August 13, 2021
Response from the owner Replied: Sharon, were so happy to hear you had a good experience with Mike - he is such a polite young man and we love that he cared so well for you!
Google Review
- August 13, 2021
Response from the owner Replied: We appreciate the positive feedback. It means a lot. Have a wonderful day!
Google Review
- August 13, 2021
Response from the owner Replied: Hi Glynis, were thrilled to get this kind of feedback. Thank you for taking the time to review us. We will share this with the team!
Google Review
- August 13, 2021
Doing business with Mercedes Music City in Nashville is indeed a pleasant experience especially with Bea Moshenin, as sales person.Very professional, knowledgeable, and pleasant.I like this location very much and plan to always do business there.
Response from the owner Replied: Hello Sherron, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!
Google Review
- August 13, 2021
Response from the owner Replied: Thanks for the review. Love the photos!
Google Review
- August 13, 2021
Response from the owner Replied: Hi Daniel , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant. It's always great to read reviews like this!
Google Review
- August 13, 2021
Been trying to trade my Honda Accord for several weeks. No one really tried to help because I owed more on the car than what is it worth. A friend of mine told me to call Scott at Mercedes-Benz at Music City. Called Scott at a local credit union. Refinanced my car and as soon as I am in a better...
Response from the owner Replied: Hi Michael, thats wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!
Google Review
- August 13, 2021
Response from the owner Replied: Hi LTP , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that John made your experience pleasant and technically twice as nice!
Google Review
- August 12, 2021
Response from the owner Replied: So glad you had a great experience, Jamison. Fantastic to hear Dustin was outstanding.
Google Review
- August 12, 2021
Response from the owner Replied: Cash, were so happy to hear you had a good experience. John always delivers on his promises!
Google Review
- August 12, 2021
Yesterday I went to Audi and it did not go so well. They really didnt listen to me or pay attention to what I was trying to accomplish. Then they told me I had to finance with them and I could not go to my credit union. Then they told me I needed a cosigner even though I have a longtime job and...
Response from the owner Replied: Hi andrea, thank you so much for the review. We are always so impressed with Scott's commitment.
Google Review
- August 12, 2021
Response from the owner Replied: Hi Eric, Thank you for your rating! We hope to see you back soon.
Google Review
- August 12, 2021
Response from the owner Replied: Our customer records don't show you were given a quote. If you want to discuss further please reach out. We are sorry that you feel our pricing does not fit your budget. Currently due to supply and demand we are priced to market. Hopefully things will stable soon and pricing to market will be back to normal. We appreciate the opportunity and hope you are able to find a vehicle that works for you.
Google Review
- August 11, 2021
I have purchased 3 vehicles through Mercedes Benz of Music City. Always excellent service from every member of the staff! From John Bailey in sales to the excellent staff in the service department, me and my family have always been well cared for at MBoMC. The care and cleanliness of their...
Response from the owner Replied: Hi Karl, thank you so much for the review and your multiple purchases. We love reading reviews like this!
Google Review
- August 11, 2021
Response from the owner Replied: Bill, were so happy to hear you had a good experience. Good to see how well John assisted you.
Google Review
- August 11, 2021
Response from the owner Replied: Thanks for the great review. We will share this with the team!
Google Review
- August 11, 2021
Response from the owner Replied: Hi Emma , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that Scott made your experience superb!
Google Review
- August 11, 2021
Response from the owner Replied: Hi Patrick , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that Brooks made your experience pleasant and we look forward to seeing you again soon!
Google Review
- August 11, 2021
Response from the owner Replied: Hello David, We appreciate your positive feedback about your experience. John is such an asset to our team!
Google Review
- August 11, 2021
Response from the owner Replied: Hello Mark, We appreciate your positive feedback about your experience. We take pride in serving our customers and happy to read Mike took excellent care of you!
Google Review
- August 11, 2021
Response from the owner Replied: Thanks so much for the kind words. Enjoy your new ride!
Google Review
- August 11, 2021
There are a few times in life when you meet a group that work together and produce amazing results. Mercedes Benz of music city is one of them. Mike and Sam with their team have been great to work with. They will answer all your questions and make sure you get the vehicle you need. If any issues,...
Response from the owner Replied: Hello Aashim, We appreciate your positive feedback about your experience with Mike and Sam. We take pride in serving our customers and hope to see you again soon!
Google Review
- August 11, 2021
Response from the owner Replied: Thanks for the great review. See you next time!
Google Review
- August 11, 2021
Response from the owner Replied: Really glad you had a positive experience. Thanks for reviewing. Hope to see you again in the near future!
Google Review
- August 11, 2021
Response from the owner Replied: Hi Robert, thank you so much for the review and kind words about Bea!
Google Review
- August 11, 2021
Response from the owner Replied: Glad to learn your experience was a positive one. Have a great day!
Google Review
- August 11, 2021
My wife and I came into Mercedes-Benz of Music City yesterday and I have to say it was the best and easiest car buying experience we have ever had. We were met by Jonathan Olinger who was a fantastic Sales Associate. He was friendly, professional, and extremely knowledgable. Most importantly, he was...
Response from the owner Replied: Hi Darryl, were thrilled to get this kind of feedback. Thank you for taking the time to review us. Have a wonderful day!
Google Review
- August 09, 2021
My experience with Mercedes Benz of Music City has been absolutely stunning. Xavier was our salesman and went above and beyond to help us purchase our new G-Wagon. Ive been talking with Xavier for a good year prior to our purchase and he helped us get something truly unique! If youre looking to...
Response from the owner Replied: We appreciate your kind works - Xavier is amazing and we are grateful to have him deliver the best customer experience! Enjoy your new vehicle!
Google Review
- August 09, 2021
Response from the owner Replied: Thank you for the stars and great review - Xavier is amazing!
Google Review
- August 09, 2021
Had a wonderful purchase experience with my G63. Emilio was wonderful. However, I had nothing but misinformation and silence as far as registering my vehicle in my state (KY). Having not receiving any information in the mail in 5 weeks after buying the car (seriously, nothing, no phone calls either)...
Response from the owner Replied: Timothy we apologize for the difficulties that have delayed the out of state paperwork. Sometimes it's complicated when working with the DMV. No excuse for not keeping in contact. We will use this as a training example and try and improve the process of working with different states.
Google Review
- August 07, 2021
We worked with Bea Mohsenin when we were looking for my new car. She spent lots of time with us looking at a sedan. Then we decided to look at convertibles. She didnt even blink just went about helping again. My husband was full of questions. I dont believe she had to say let me get back to you even...
Response from the owner Replied: Thank you for the fantastic review. We are so fortunate to have Bea to care for our clients. Enjoy your new ride!
Google Review
- August 06, 2021
Response from the owner Replied: Thank you Austin for taking the time to write such a glowing review. Jonathan is a delight and good to read he took such great care of you. Thank you for your business and enjoy the ride!
Google Review
- August 06, 2021
Response from the owner Replied: Thank you Thomas for the excellent review. Johnathon is a wonderful asset to our team. Happy to hear how well he treated you!
Yelp Review
- August 05, 2021
Service was great!! Devin Carlisle-Service Technician explained explained everything thoroughly!
Edmunds.com - Service Review
- August 04, 2021
Mercedes Benz of Music City is the best! I pulled in without an appointment with an issue with a tire. Devin Carlisle and the MBOMC team were able to find out the issue and immediately have it repaired! The showroom is beautiful, the client waiting area was comfortable and made the wait time go by...
Yelp Review
- August 04, 2021
Mercedes Benz of Music City is the best! I pulled in without an appointment with an issue with a tire. Devin Carlisle and the MBOMC team were able to find out the issue and immediately have it repaired! The showroom is beautiful, the client waiting area was comfortable and made the wait time go by...
Google Review
- August 03, 2021
I bought an Infinity last year and started experiencing issues months into purchasing the vehicle. I called Mercedes Benz of Music City to have their mechanic check out my vehicle and the receptionist said they wouldnt be able to check out my particular vehicle make. I had my vehicle checked out by...
Response from the owner Replied: Hi Lonay, We are sorry that you are disappointed but appreciate your feedback.
Google Review
- August 01, 2021
Response from the owner Replied: Our customer records don't show you were given a quote. If you want to discuss further please reach out. We are sorry that you feel our pricing does not fit your budget. Currently due to supply and demand we are priced to market. Hopefully things will stable soon and pricing to market will be back to normal. We appreciate the opportunity and hope you are able to find a vehicle that works for you.
Google Review
- July 29, 2021
Response from the owner Replied: Thank you for your kind review - John is an awesome asset to our team and it's great to read how well he cared for you. Enjoy your vehicle!
Edmunds.com - Service Review
- July 29, 2021
Fabulous service, once again at Mercedes-Benz Music City. Easy to book appointment, appreciate shuttle service with Keith and service with Jon was seamless.
Google Review
- July 23, 2021
I read a lot of reviews for various BMW and Mercedes-Benz dealerships in the greater Nashville area, as well as explored non-traditional purchasing options through Carvana and CarMax.I felt confident after reading the reviews for MBofMC online and walked in this week and explained I needed to figure...
Response from the owner Replied: Blake thank you for the thoughtful review - as you know it helps others who are out shopping. We appreciate your business and hope you enjoy the new ride!
Google Review
- July 18, 2021
Response from the owner Replied: Hi Kelly, Thank you for taking the time to rate us!
DealerRater Review
- July 18, 2021
Car was taken in for service. Service advisor Jeff Mullins did a good job taking care of our needs. Warranty repair was performed in a timely fashion.
CarGurus Review
- July 18, 2021
Picking up car tomorrow. Outstanding job by Scott Halpern in guiding the long distance process with superb communication. Excited to meet in person.
CarGurus Review
- July 16, 2021
Very professional No games at purchase time Would highly recommend them!!
Edmunds.com - Service Review
- July 16, 2021
Representative and service are always great. My service adviser Mr. Brent Reed always is so professional and personable, keeps me informed every step of the way when I am having some done there. Atmosphere is so relaxing and snacks are great.
Yelp Review
- July 07, 2021
I'm actually pretty surprised at the amount of five stars this dealership has. When my mother needed tags and a spare key for her car it was SUCH a hassle. We kept getting "oh we are working on it" and "we mailed it to you". When I asked what the shipping tracking number is, since they sent it they...
Google Review
- July 03, 2021
Go see Brent for great service!
Response from the owner Replied: Thank you for the stars Rich - we love Brent too!
Yelp Review
- July 03, 2021
Amazing helpful staff, this was my first Mercedes purchase and Killian was very helpful. He went above and beyond to make this a pleasant experience for my whole family! (Even ice cream provided for my daughter!) I will continue to sent people to this dealership!!!
Google Review
- June 30, 2021
Dustin DurhamHe is very good Helper
Response from the owner Replied: We appreciate you taking the time to give us the stars! Good to read Dustin took great care of you during your visit!
Google Review
- June 30, 2021
Lori garret is so wonderful!!! She went the extra mile for me when I needed air in my tires. Just as your service dept. had closed for the day! She went the extra mile and helped us out.Shes just another great reason I use Mbomc!!!Thank you Lori !Monique kirby
Response from the owner Replied: Thank you Monique for the great review. Lori is an awesome advisor and we are grateful for the care she gave you!
Edmunds.com - Sales Review
- June 27, 2021
I had the pleasure of working with Brooks Lannert. He was very knowledgeable and customer focused. His priority was for me to find the right vehicle for me. I would definitely recommend Brooks and Music City Mercedes.
Google Review
- June 26, 2021
I purchased a 2014 Mercedes C-Class 250 in perfect condition to the point that it looks brand new. My sales consultant John Bailey was wonderful and took great care of me. When I am in the market for another car, Ill be back to see John Bailey!!!!
Response from the owner Replied: Thanks for taking time out of your day to review us. Have a wonderful day and enjoy that ride!
Yelp Review
- June 24, 2021
Excellent and professional service, through and through. Thank you to Matt Stewart in the service department for answering and addressing all my vehicle concerns.
Yelp Review
- June 23, 2021
I had the best experience with Mercedes-Benz and their new mobile service. The technician, Demarcus Williams is a mobile service genius. He arrived at my home on time and took care of my all my maintenance needs in my driveway, so very convenient. Thank you MB of Music City for adding this new perk...
CarGurus Review
- June 22, 2021
They were very helpful.
Edmunds.com - Service Review
- June 22, 2021
Service was outstanding with a few days notice. Jeff Mullins is a great service manager/advisor and I strongly recommend him after many years of very, very good service ! Don F.
Google Review
- June 21, 2021
Mercedes-Benz of Music City are amazing!! They have been so nice and helpful!! I couldnt ask for better service or kindness in people!! I definitely recommend working with them over the Mercedes-Benz in Franklin. They have a much better sense of urgency and are way more accommodating to your needs!!!
Response from the owner Replied: Thank you for the review. We will share this with the team!
Yelp Review
- June 20, 2021
The service was excellent all around, and Killian went above and beyond to help us find the perfect vehicle. We would absolutely return for future purchases.
Edmunds.com - Sales Review
- June 20, 2021
I cant say enough amazing things about MB of MC! From the time I walked through the door until I drove away in my new MB, I was treated like royalty. I suggest working with Bea. Shes been with MB for many years and knowledgeable about all the makes and models. I could tell she really cared about her...
Yelp Review
- June 17, 2021
great service by devin, in and out within an hour!!!!
Cars.com Review
- June 16, 2021
Ms. Bea Mohsenin, Master Certified Sales Consultant at Mercedes-Benz of Music City, is fantastic! She made my experience of buying a Mercedes-Benz very, very comfortable and stress free. She has a wonderful and friendly personality, and I didn't feel like I was talking to a salesperson. She...
Edmunds.com - Sales Review
- June 16, 2021
Ms. Bea Mohsenin, Master Certified Sales Consultant at Mercedes-Benz of Music City, is fantastic! She made my experience of buying a Mercedes-Benz very, very comfortable and stress free. She has a wonderful and friendly personality, and I didn't feel like I was talking to a salesperson. She...
DealerRater Review
- June 14, 2021
My wife and I had the pleasure of making our second (and even better) auto purchase from Mercedes-Benz of Music City. Our sales consultant was Brooks Lannert. I would highly recommend anyone purchasing a vehicle to find their way to MBOMC and ask for Brooks Lannert. We consulted Brooks about doing a...
Cars.com Review
- June 14, 2021
My wife and I had the pleasure of making our second (and even better) auto purchase from Mercedes-Benz of Music City. Our sales consultant was Brooks Lannert. I would highly recommend anyone purchasing a vehicle to find their way to MBOMC and ask for Brooks Lannert. We consulted Brooks about doing a...
Yelp Review
- June 13, 2021
Highly recommend MBOFMC! Bea M. and Jonathan (in sales) are amazing! The total experience of buying a new Mercedes was beyond my expectations. Bea knew exactly what l was looking for and it just so happened a new 2021 GLC 300 with AMG package came in the day before my appointment with Bea. It was...
Google Review
- June 12, 2021
This was my first visit to Mercedes-Benz of Music City. The customer service I received from Jonothan Kirkpatrick was amazing! He greeted me from the beginning and made sure I was informed the entire time. After my service was completed, he explained what was done and walked me out where my car...
Google Review
- June 12, 2021
My first experience with MB service, and it significantly exceeded my high expectations. Brent Reed was awesome. Significant step up.
Response from the owner Replied: So glad you had a great experience, Daniel. We will share this with the team!
Edmunds.com - Sales Review
- June 11, 2021
Truly the Best of the Best! Bea Mohsenin is truly a Gem! This is our third car purchased from MBofMC. Overall, their Service is Stellar!!
DealerRater Review
- June 09, 2021
Emily Kelly was outstanding at communicating with us to arrange mobile onsite service for our air bag recall. Technician DeMarcus Williams provided great service too!
Google Review
- June 08, 2021
Yelp Review
- June 08, 2021
We had a terrible experience at Mercedes in Cool Springs (Mercedes of Nashville) so we brought our vehicle here for service (Mercedes Music City). The service was top notch. Brent and Lori were great. 100% worth the extra drive. We will be coming here from now on.
DealerRater Review
- June 05, 2021
I had a great experience at Mercedes-Benz of Music City. Bea Mohenin was the sales representative who helped us. She was superb! Bea is knowledgeable and accommodating. We traveled from out of town and Bea made us feel very welcomed. The finance manager, Coty Anderson, was also personable and...
Edmunds.com - Service Review
- June 04, 2021
Your pick up/drop off service for cars located in Nashville's West End is a lifesaver for customers like me. Brent was extremely prompt and helpful in everything. He made the scheduling and all the administrative details of service easy. Great communications with everyone there, including an...
Edmunds.com - Sales Review
- June 04, 2021
Beatrix Mohsenin (Mercedes Sales Consultant) was absolutely fantastic. Bea is the kind of sales rep that provides you relative and precise information while giving you the time and space to render a decision, But once you decide, Bea's knowledge and 16 years of experience provides a sense of...
CarGurus Review
- June 04, 2021
Responded quickly. Waiting for incoming vehicle, contacted me twice to update me & keep me aware of details.
CarGurus Review
- June 04, 2021
They were friendly and communicated well. Unwilling to negotiate on price though, and tried to stick me with a high interest rate. Only came down on it when...
DealerRater Review
- June 02, 2021
We always the best service experience!!! We took our AMG SL C3 to Mercedes Benz of Music City for the B service....Definitely 5 stars!!!
DealerRater Review
- June 02, 2021
I purchased a pre owned 2018 Certified E300 from MB of Music City and Bea Mohsenin was my sales rep. She explained the technology of the car where I could understand it and be able to use it when I start driving this great car. The people at MBofMC are the best I've ever worked with in any car...
Cars.com Review
- June 02, 2021
Took my AMG SL C63 to Mercedes Benz of Music City for the B service. I always have the best service experience!!! Definitely 5 stars!!!
Cars.com Review
- June 01, 2021
I purchased a pre owned 2018 Certified E300 from MB of Music City and Bea Mohsenin was my sales rep. She explained the technology of the car where I could understand it and be able to use it when I start driving this great car. The people at MBofMC are the best I've ever worked with in any car...
Google Review
- June 01, 2021
Amazing experience here. Really appreciate Dustin and the team making me a great deal and getting me set with a new car. Dustin from the beginning was very nice and professional and really worked hard to make sure I was happy.Bryan, the sales manager was very accommodating and very friendly.Keith...
Edmunds.com - Sales Review
- June 01, 2021
Dealership had great personal service. John Bailey was very helpful putting a deal together and made sure all my questions were answered. Also was contacted by associates to make sure everything was going smoothly. Thanks John for a great buying experience. Will definitely go back for next vehicle.
Cars.com Review
- May 24, 2021
First class experience. John Bailey was a fantastic, sales consultant. The best dealership experience I have ever had. Technology consultant was excellent. Fair evaluation of my trade in and a good price on my new car. Almost all the paperwork was done in advance. Would definitely buy again.
Facebook - Web Review
- May 23, 2021
Lionel is a pro! I really enjoyed working with him. We found what we wanted and the staff stayed late after closing to make it happen.
Google Review
- May 22, 2021
A big thanks to my sales consultant, John Bailey, for the best car buying experience ever. I was able to spend as much time as I wanted with a technology expert going over the features of my new car. John had almost all paperwork done beforehand so the transaction went quick and smooth. I highly...
Facebook - Web Review
- May 22, 2021
its a Mercedes dealership
Yelp Review
- May 22, 2021
Had a great experience here! Easy to work with, and they streamline the process so you don't waste an entire day there. Ask for Xavier in sales!
Cars.com Review
- May 22, 2021
Marcus came to our house and replaced the recalled airbag in our Mercedes. He was kind and respectful and did a great job. Having the work done at our house saved the better part of a day. Thanks
Google Review
- May 21, 2021
My wife has been driving Mercedez vehicles for over 16 years. Ive had her cars serviced at 4 different dealers and I didnt think anyone could top my prior experience in CA, but this dealership is excellent. Incredibly friendly staff, professional, keeps commitments, and ensures youre 100%...
DealerRater Review
- May 21, 2021
Very good buying experience, with cars being hard to come during this chip shortage. Xavier Darden (Luxury Sales) was able to assist me in finding a great vehicle. Xavier was busy with other appointment customers, since I was a walk-in, but still handled my needs. The finance group was able to get...
DealerRater Review
- May 21, 2021
Very good buying experience, with cars being hard to come during this chip shortage. Xavier Darden (Luxury Sales) was able to assist me in finding a great vehicle. Xavier was busy with other appointment customers, since I was a walk-in, but still handled my needs. The finance group was able to get...
Cars.com Review
- May 21, 2021
Very good buying experience, with cars being hard to come during this chip shortage. Xavier Darden (Luxury Sales) was able to assist me in finding a great vehicle. Xavier was busy with other appointment customers, since I was a walk-in, but still handled my needs. The finance group was able to get...
Edmunds.com - Sales Review
- May 21, 2021
Very good buying experience, with cars being hard to come during this chip shortage. Xavier Darden (Luxury Sales) was able to assist me in finding a great vehicle. Xavier was busy with other appointment customers, since I was a walk-in, but still handled my needs. The finance group was able to get...
Google Review
- May 20, 2021
I had the BEST service at MBofMC and Brent Reed was fantastic. They are informative, efficient and knowledgeable and made the whole deal as painless as you could possibly hope for. Makes me want to keep buying Benz's forever!!!
Facebook - Web Review
- May 18, 2021
Jonathan Olinger did an excellent job, smooth, quick process!
CarGurus Review
- May 16, 2021
Good communication
Facebook - Web Review
- May 16, 2021
I recommend MB of Music City for your new or used car needs. Bea knows the product line and goes above and beyond to try and make your dreams come true. She is surrounded by a great support team and management!
Facebook - Web Review
- May 15, 2021
No Pressure...No Rush! Very professional! Thanks Jonathon Olinger!!
Facebook - Web Review
- May 15, 2021
had to take my (brand new to me) 2013 CS250 in for a 120k service- 3 recall parts had to be replaced! Jeff was my go-between and his communication skills were bar none! he kept me updated on EVERYthing via txt- my preferred method, working graveyard-, informed me about the recalls, noticed other...
Google Review
- May 14, 2021
Picked up my car this week. John Bailey was excellent to work with. Very responsive and very helpful. Thanks John for great service!
Edmunds.com - Service Review
- May 14, 2021
We have several Mercedes Benz vehicles and all are currently being expertly serviced at Mercedes Benz of Music City. Jon Kirkpatrick just joined the team at MB of MC and is a great service advisor addition. He shepherded our last service appointment and did a masterful job. MB of MC has great...
Facebook - Web Review
- May 13, 2021
Buy your Mercedes from Brooks.
Google Review
- May 12, 2021
I had an amazing experience with Music city Mercedes Benz. BRENT REED was so professional and new everything about Mercedes he explained all nice details he was friendly kind polite and caring took care of my car and me made sure I had a loaner .Thank you BrentRyan Dumitrescu was very sweet kind ...
Facebook - Web Review
- May 11, 2021
I had my Car serviced at this location and Jonathan Kirpatrick was my representative. He was friendly, genuine and I trusted his repair suggestions. I felt good about doing business with John. I definitely recommend!!
Facebook - Web Review
- May 11, 2021
Johnathan Kirkpatrick and Kevin Taylor took great care of me in the service department when my 2020 GLB 250 needed some warranty work. They were friendly, knowledgeable and got me in and out as quick as possible. Kevin even made sure he got me into a loaner GLB so I would be right at home. Thank you...
Yelp Review
- May 11, 2021
This dealership is the best in town! Its a pleasure going there and everyone there treats as though your business matters! Emilio was my salesman who initially helped me with my first lease. He called me periodically to check in with me. He was the one that thought of me and helped me get my newest...
Edmunds.com - Sales Review
- May 11, 2021
This dealership is the best in town! Its a pleasure going there and everyone there treats as though your business matters! Emilio was my salesman who initially helped me with my first lease. He called me periodically to check in with me. He was the one that thought of me and helped me get my newest...
Facebook - Web Review
- May 11, 2021
This dealership is the best in town! Its a pleasure going there and everyone there treats as though your business matters! Emilio was my salesman who initially helped me with my first lease. He called me periodically to check in with me. He was the one that thought of me and helped me get my newest...
Facebook - Web Review
- May 10, 2021
Arrived in Nashville with a flat tire on my Mercedes. Thank you to Cindy and John for such friendly, great and fast service. Back on the road by 10 am!
Edmunds.com - Service Review
- May 08, 2021
My appointment was for the air bag recall and a few other small matters. I was helped by Brent Reed who was friendly, knowledgeable and very professional. I arrived at the appointed hour and Brent had everything ready to go, including a very nice loaner vehicle. My car was ready when promised and...
Facebook - Web Review
- May 08, 2021
had an absolute great experience with Matthew from the service department and Kevin the service manager , (1 month ago) first vist was for my old car 2008 w211 driver heated seat caught on fire , kevin reached out to MBUSA and he got me approved for a new seat padding and wires etc free of charge...
Facebook - Web Review
- May 07, 2021
Mercedes-Benz of Music City is where you need to go to purchase a new or pre-owned vehicle. Mr. Lionel Brown El made my experience so easy and pleasant. The time and attention he provided was top-notch. He was so professional and kind with such patience even though it was storming and getting close...
Google Review
- May 06, 2021
Communication and service subpar. I chose this location over Franklin because of the reviewsdespite being further away. Heres where they fell short:-Never offered a loaner vehicle, despite a potentially lengthy repair, so I got a ride and dropped my car off on a Saturday for the first appointment on...
Yelp Review
- May 06, 2021
This was our first Mercedes-Benz purchase, and we couldn't be happier. Dustin Durham provided excellent service and he was very patient with us during the buying process. We opted to have them clean/service the vehicle and pick it up the following day, and when we picked it up, it looked even better...
Yelp Review
- May 05, 2021
Jonathan O. made this the most comfortable car buying experience I've ever had, and I usually don't like car buying. He was quick to respond to my emails before I ever even set foot at the dealership. The car is great. My first Mercedes.
Edmunds.com - Sales Review
- May 04, 2021
Attention to customer. Confidence in the process.Killian Davis was a helpful and attentive sales person.
Edmunds.com - Sales Review
- May 04, 2021
I had been waiting for a good MB dealer to arrive in Nashville... We have one now! MB Of Music City has been the best! I have been there several times over the past two years and have never been disappointed. They go beyond the expected. It is great to see the same faces each time showing that it...
Google Review
- May 02, 2021
Facebook - Web Review
- May 02, 2021
I am so ecstatic about my new purchase! I highly recommend getting your vehicle from here! I am so thankful for Jonathan Olinger! He was so personable, sweet, and most of patient! He was so insightful and well educated about each car I asked about. I was very comfortable with making my purchase...
Google Review
- April 29, 2021
Thank you to Dustin Durham for guiding us through the ordering process, for answering all our questions and for celebrating the arrival of our GLE 450! This sales rep makes CUSTOMER service his priority...
Cars.com Review
- April 29, 2021
These people go above and beyond what is expected. We are new to the area and travel extensively so have gotten to know many dealerships throughout the country. These folks set a new standard and it is a very, very high bar. Lorri Garrett was my service advisor and she's excellent. John Bailey is...
DealerRater Review
- April 29, 2021
These people go above and beyond what is expected. Our is a new 450 GLS and Lori Garrett (Service) and John Bailey (Sales) are taking great care of us. We are new to the area and travel extensively so I have gotten to know many dealerships throughout the country. These folks set a new standard and...
Facebook - Web Review
- April 28, 2021
Search for a new car began this year and decided to check out the SUV line at Music City Mercedes. They did not have the car that fit my wish list completely but they DID have a very knowledgeable sales rep. Dustin Durham answered all our questions, provided us with options and made the ordering...
Yelp Review
- April 28, 2021
Decided to find a new car and chose Music City Mercedes to investigate the new SUV lineup. Dustin Durham was our sales rep and he answered each question completely and thoroughly, allowing the choice of options for our car choice. What a great example of CUSTOMER service! He made the journey an...
Google Review
- April 26, 2021
First time buyer. Dustin, Phillip and Keith made this process extremely easy and painless. Dustin kept me up to date throughout the entire process. The honesty and professionalism was top notch. I recommend checking this location out of you are in the market for a new car.
Google Review
- April 26, 2021
John Bailey was my salesman.. John was very personable, respectful and knowledgeable.. John really took care of me from ordering, shipping, and delivery of my vehicle. And I received a very nice gifts from him!! Thanks John youre the Best!!! . Go see him he will not disappoint you he makes you feel...
Google Review
- April 26, 2021
Stanley, John Bailey and Everyone I highly recommend MB of Music City because they are the opposite of all other dealers. We moved to the area and started with getting our GLS 450 serviced here for a few years. Stanley was so impressive I ask him on our last visit to have someone show us some new...
Edmunds.com - Sales Review
- April 25, 2021
The whole team was great. My sales consultant, Bea Mohsenin, worked with me every step, kept me informed on the progress on my car and walked me through all the details at delivery.
Yelp Review
- April 25, 2021
Jonathan Olinger was a great salesman, highly recommend him and the dealership overall.
Facebook - Web Review
- April 25, 2021
Jonathan Olinger was a great salesman. He made the process very easy.
Google Review
- April 23, 2021
Stanley, John Bailey and Everyone I highly recommend MB of Music City because they are the opposite of all other dealers. We moved to the area and started with getting our GLS 450 serviced here for a few years. Stanley was so impressive I ask him on our last visit to have someone show us some new...
Google Review
- April 22, 2021
John Bailey was my salesman.. John was very personable, respectful and knowledgeable.. John really took care of me from ordering, shipping, and delivery of my vehicle. And I received a very nice gifts from him!! Thanks John youre the Best!!! . Go see him he will not disappoint you he makes you feel...
Facebook - Web Review
- April 22, 2021
I highly recommend MB of Music City because they are the opposite of all other dealers. We moved to the area and started with getting our GLS 450 serviced here for a few years. Stanley was so impressive I ask him on our last visit to have someone show us some new autos. Stanley is mindful of the...
DealerRater Review
- April 22, 2021
We have always had a wonderful experience and been treated so very kindly from John Bailey in Sales to Stanley in service top notch people.
Cars.com Review
- April 21, 2021
Salesman Scott Halpern was super. Need to look into the prep, service department. I checked all fluids and air filter when I got home, as I do with all my purchases. Opened air filter to check, to my surprise found dog food and packing peanuts inside, almost 2 cups full, evidently brought in by...
Google Review
- April 20, 2021
First time buyer. Dustin, Phillip and Keith made this process extremely easy and painless. Dustin kept me up to date throughout the entire process. The honesty and professionalism was top notch. I recommend checking this location out of you are in the market for a new car.
Google Review
- April 19, 2021
This place is awesome! Go visit Scott Helpern this guy bent over backwards for us to get things right! He was knowledgeable, great communication, and the service you could not ask for better service than he gave us! Thank you Scott for all you help means alot to us!!!
Google Review
- April 19, 2021
Mercedes Benz of Music City stands out in all of the best ways with World-Class Service and an entire staff that is genuine and interested in making sure you have an outstanding experience. Special thanks to the best salesperson Ive met, and can I say just best person generally here, John Bailey for...
Google Review
- April 18, 2021
Mercedes Benz of Music City stands out in all of the best ways with World-Class Service and an entire staff that is genuine and interested in making sure you have an outstanding experience. Special thanks to the best salesperson Ive met, and can I say just best person generally here, John Bailey for...
Facebook - Web Review
- April 18, 2021
Amazing all around! Big shout out to Sam Cavett, Killian Davis and Keith Ertell. Thank you guys so much! From the moment I ordered my vehicle I got nothing but the best care and service. The car was delayed due to circumstances beyond the dealerships control. Even so, they made every effort to keep...
Yelp Review
- April 18, 2021
Amazing all around! Big shout out to Sam Cavett, Killian Davis and Keith Ertell. Thank you guys so much! From the moment I ordered my vehicle I got nothing but the best care and service. The car was delayed due to circumstances beyond the dealership's control. Even so, they made every effort to keep...
Cars.com Review
- April 18, 2021
Amazing all around! Big shout out to Sam Cavett, Killian Davis and Keith Ertell. Thank you guys so much! From the moment I ordered my vehicle I got nothing but the best care and service. The car was delayed due to circumstances beyond the dealerships control. Even so, they made every effort to keep...
Edmunds.com - Sales Review
- April 18, 2021
Amazing all around! Big shout out to Sam Cavett, Killian Davis and Keith Ertell. Thank you guys so much! From the moment I ordered my vehicle I got nothing but the best care and service. The car was delayed due to circumstances beyond the dealerships control. Even so, they made every effort to keep...
Yelp Review
- April 17, 2021
Came here for my service B, a few months ago when the snow storm came through. We ended up getting a 2021 GLA loaner and we fell in love! They were very friendly and helpful. My name was across the top on the tv as we pulled in. I believe the person who helped us was named Brent or something along...
Google Review
- April 13, 2021
This place is awesome! Go visit Scott Helpern this guy bent over backwards for us to get things right! He was knowledgeable, great communication, and the service you could not ask for better service than he gave us! Thank you Scott for all you help means alot to us!!!
CarGurus Review
- April 11, 2021
Had a great interaction with them, including solid follow-up. Still reviewing the features of the car to determine if it has certain features I'm looking...
Facebook - Web Review
- April 10, 2021
Our entire experience with Killian Davis and Mercedes-Benz of Music City has been fantastic. Killian was very efficient and made buying our new vehicle a breeze.
CarGurus Review
- April 10, 2021
Great feedback, took care of business, all went very smoth.
Edmunds.com - Service Review
- April 06, 2021
Warmly greeted, prompt service and great communication from Stanley Carmichael.
Google Review
- April 03, 2021
Had great experience at Mercedes-Benz of Music City. My third Mercedes with them. Highly recommend John Bailey and Jonathan, good knowledge! Thank you!
Google Review
- April 03, 2021
This is my first experience with MB! I have had the pleasure of owning many high end cars and this is my first with Mercedes. This experience was the best I have ever had - seamless, low pressure and efficient. Jonathan Olinger was professional and ensured I had a very smooth transaction. Jonathan...
Google Review
- April 03, 2021
Scott Halpern made the process extremely quick, efficient, and informative. Would recommend to anyone looking for a new vehicle.
Google Review
- April 03, 2021
Emilio Valdivia5 star sales associate @ Mercedes Benz of Music Citysuper easy to work with /no hard pressurevery helpful knowledgeable and accommodatingvery knowledgeable of vehicle specs and featuresbest experience at auto dealer i have hadthanks
Google Review
- April 03, 2021
Jeff was great! This was my first time here helpful and friendly.
Google Review
- April 03, 2021
Worst experience of my life. Purchased a Certified Pre-Owned E63S for around $90K, intake dropped as soon as it was delivered. One year later, continuing to have multiple reliability issues, recalls, you name it: From a CERTIFIED PRE OWNED Mercedes that been through "155 point vigorous inspection"....
Google Review
- April 03, 2021
Awesome service and awesome folks. Emilio Valdivia and DJ are two of the best guys to work with. They are experts in everything MB, and I would recommend them to anyone. Clean facility and great family environment. If you want a hassle-free, 10 out of 10 experience then this is the place to go. ...
Google Review
- April 03, 2021
The folks at MB of Music City were absolutely fantastic to work with! From the moment I called to schedule maintenance for some safety recalls, to having to reschedule on them twice, to my service associate Brent who treated me with the utmost respect from the get-go, it was a pleasure doing...
Google Review
- April 03, 2021
My experience was one of best. Ive bought a few car in my life but the experience that I had here was beyond my expectations. Dustin was very informative and courteous. He made the process of picking and buying a car so easy. I highly recommend this dealership.
Google Review
- April 03, 2021
I do not normally give negative reviews but my experience at MB of Music City Service department warrants one. From start to finish, 100% TERRIBLE. A perfect 10 in .poor communication, honoring quoted price (charged me more than the written quoted price once notified I would be using their service...
Google Review
- April 03, 2021
Incredible experience. Jonathan Olinger treated us like gold, despite our schedule constantly shifting around. After finding our ideal vehicle, Jonathan gave us the deal we wanted with minimal negotiation. This is the way car buying should be. Six out of five stars.
Google Review
- April 03, 2021
I had an appointment today to have my windshield replaced and I had the best experience, Jeff in service and Geneva in parts were so helpful and kind. Thank you both! You will Not find a better place to buy or service your Mercedes! A++
Google Review
- April 03, 2021
Kate Cardin and her teammates made my buying experience top notch. I drive in from Memphis to see the car I wanted and I was in out within Two hours. Thanks again for the great car .Sam
Facebook - Web Review
- April 02, 2021
Best Experience buying a car to date, Bea made the process as seamless as possible, She has followed up after the sale to make sure that I am pleased with the car. Bea and the whole group at Mercedes-Benz of Music City are fantastic.
Google Review
- April 02, 2021
I was happy with the dealership at first - purchased three cars in less than two years. I had problems with one vehicle getting a part ordered and installed, but that finally got resolved after 4-6 weeks. Then after the third purchase there was an obvious change with the dealership. I couldn't get...
Response from the owner Replied: Amy we appreciate the kind words and the repeat purchases. Thank you so much for helping us become Nashville's Mercedes-Benz Best of the Best award winners.
Google Review
- April 02, 2021
Great place, great service!!! Bea Mohsenin is our sales person and she is the best..Jason W
Response from the owner Replied: Thank you Jason for your feedback, we appreciate it!
Google Review
- April 01, 2021
Awesome service and awesome folks. Emilio Valdivia and DJ are two of the best guys to work with. They are experts in everything MB, and I would recommend them to anyone. Clean facility and great family environment. If you want a hassle-free, 10 out of 10 experience then this is the place to go. ...
Google Review
- April 01, 2021
I was happy with the dealership at first - purchased three cars in less than two years. I had problems with one vehicle getting a part ordered and installed, but that finally got resolved after 4-6 weeks. Then after the third purchase there was an obvious change with the dealership. I couldn't get...
Response from the owner Replied: Amy we appreciate the kind words and the repeat purchases. Thank you so much for helping us become Nashville's Mercedes-Benz Best of the Best award winners.
Facebook - Web Review
- April 01, 2021
Awesome service experience with Jeff Mullens!
Google Review
- April 01, 2021
Jeff was great! This was my first time here helpful and friendly.
Google Review
- April 01, 2021
Had great experience at Mercedes-Benz of Music City. My third Mercedes with them. Highly recommend John Bailey and Jonathan, good knowledge! Thank you!
Edmunds.com - Sales Review
- March 30, 2021
We had a great experience, Killian Davis look after all our needs. His communication is excellent keeping updated through the whole buying process. Thank you
Cars.com Review
- March 29, 2021
Mike Karle was a joy to deal with during our recent purchase. He was prompt and thorough in responding to all questions. I could not have asked for a more enjoyable buying experience
Google Review
- March 28, 2021
This is my first experience with MB! I have had the pleasure of owning many high end cars and this is my first with Mercedes. This experience was the best I have ever had - seamless, low pressure and efficient. Jonathan Olinger was professional and ensured I had a very smooth transaction. Jonathan...
Google Review
- March 28, 2021
My experience was one of best. Ive bought a few car in my life but the experience that I had here was beyond my expectations. Dustin was very informative and courteous. He made the process of picking and buying a car so easy. I highly recommend this dealership.
Google Review
- March 27, 2021
I do not normally give negative reviews but my experience at MB of Music City Service department warrants one. From start to finish, 100% TERRIBLE. A perfect 10 in .poor communication, honoring quoted price (charged me more than the written quoted price once notified I would be using their service...
Cars.com Review
- March 25, 2021
Brooks Lannert helped us trade in our 2017 E Class for a new 2021 GLS. He did a great job and the dealership was efficient and very professional in the sale.
Facebook - Web Review
- March 25, 2021
Crystal McLawhorn Replied: Nice car! Wheres the Jeep?
Google Review
- March 25, 2021
Incredible experience. Jonathan Olinger treated us like gold, despite our schedule constantly shifting around. After finding our ideal vehicle, Jonathan gave us the deal we wanted with minimal negotiation. This is the way car buying should be. Six out of five stars.
Google Review
- March 25, 2021
I had an appointment today to have my windshield replaced and I had the best experience, Jeff in service and Geneva in parts were so helpful and kind. Thank you both! You will Not find a better place to buy or service your Mercedes! A++
Google Review
- March 23, 2021
Scott Halpern made the process extremely quick, efficient, and informative. Would recommend to anyone looking for a new vehicle.
Google Review
- March 23, 2021
The folks at MB of Music City were absolutely fantastic to work with! From the moment I called to schedule maintenance for some safety recalls, to having to reschedule on them twice, to my service associate Brent who treated me with the utmost respect from the get-go, it was a pleasure doing...
Facebook - Web Review
- March 23, 2021
The folks at MB of Music City were absolutely fantastic to work with! From the moment I called to schedule maintenance for some safety recalls, to having to reschedule on them twice, to my service associate Brent who treated me with the utmost respect from the get-go, it was a pleasure doing...
Edmunds.com - Service Review
- March 22, 2021
The Service Team at MB of Music City always exceed my expectations - very refreshing in today's environment!
Facebook - Web Review
- March 19, 2021
Mercedes-Benz of Music City is a first class M-B dealership. We recently ordered and purchased a new GLE 450 there. Ms. Kate Cardin was a great help to us during the ordering process. Kate also handled the delivery of our new GLE 450, and Mr. Zach Romero taught us all about it before we began our...
Edmunds.com - Service Review
- March 18, 2021
they have top notch service of your car, they have top notch customer service and they have a top notch service rep named jeff...i would recommend them 100%!!!!
Facebook - Web Review
- March 18, 2021
Yelp Review
- March 18, 2021
I just finished my second purchase in three years with MBofMC and it will not be my last. I am a customer for life! The level of service that you will receive at this dealership is not like any you have had in the car buying experience. Emilio Valdivia is the absolute best! He truly cares about your...
Yelp Review
- March 18, 2021
My husband and I had driven up from Florida in our gl suv. We went to start the trick the next morning and the transmission had locked up! We were so lucky to have this dealership on the Mercedes assist list ! The truck was towed in and the service manager put us at the front of the line as we were...
Edmunds.com - Sales Review
- March 18, 2021
I just finished my second purchase in three years with MBofMC and it will not be my last. I am a customer for life! The level of service that you will receive at this dealership is not like any you have had in the car buying experience. Emilio Valdivia is the absolute best! He truly cares about...
Facebook - Web Review
- March 18, 2021
WORST service experience ever not once, not twice, but 3 times. Second time they had my car for 45 days because part was delayed. Most recent time they did not secure my tire cover on the back (which is a pretty easy and basic thing a dealer should know how to do) and it could have flown off going...
Facebook - Web Review
- March 17, 2021
After buying my very first, brand new 2021 E53 AMG, it shortly had a defective battery which put it in the shop for almost a month...no fault of MBofMC, and due to Covid and production parts delays, I didn't have my brand new baby for quite a while...but all the while, Stanley kept me informed and...
Yelp Review
- March 17, 2021
Excellent service. I didn't purchase my E class from this dealership and this was my first time getting service from these guys, so I was very pleasantly surprised when I was greeted and immediately shown to my service advisor, Lori Garrett, who efficiently walked me through the coverage of the...
CarGurus Review
- March 15, 2021
Fantastic experience. Car was exactly as described. Our sales associate Scott Halpern was excellent. He provided lots of communication and personalized...
Google Review
- March 14, 2021
Kate Cardin and her teammates made my buying experience top notch. I drive in from Memphis to see the car I wanted and I was in out within Two hours. Thanks again for the great car .Sam
Facebook - Web Review
- March 14, 2021
Wow!!! Let me just start by saying Xavier Darden (X-Man) is phenomenal hes the absolute BEST great salesman he was so patient with me. Hes very knowledgeable about all the cars on the lot. He just knows his stuff super cool guy. I would recommend him to ANYBODY I promise hes the best. The folks at...
Edmunds.com - Service Review
- March 13, 2021
Recently moved to the Nashville area and brought my car to them for service. Everyone in the service dept was professional and friendly, especially my assigned representative, Jeff Mullins. He kept me constantly informed about the work on my car, which was appreciated. One thing I did like about...
Facebook - Web Review
- March 12, 2021
Michael Karle was our salesperson. We wanted someone who was knowledgeable, courteous and respectful of our time. Michael was all those things. Everyone we dealt with at the dealership was top notch. We actually reside in Atlanta and love our local dealership there. If we lived in Nashville we...
Google Review
- March 11, 2021
Worst experience of my life. Purchased a Certified Pre-Owned E63S for around $90K, intake dropped as soon as it was delivered. One year later, continuing to have multiple reliability issues, recalls, you name it: From a CERTIFIED PRE OWNED Mercedes that been through "155 point vigorous inspection"....
Google Review
- March 11, 2021
Emilio Valdivia5 star sales associate @ Mercedes Benz of Music Citysuper easy to work with /no hard pressurevery helpful knowledgeable and accommodatingvery knowledgeable of vehicle specs and featuresbest experience at auto dealer i have hadthanks
Facebook - Web Review
- March 10, 2021
I had a great experience. I worked with Lori Garrett and she communicated with me great while my car was getting looked at!
DealerRater Review
- March 10, 2021
I love music city of Nashville. It is a great place. I love the customer service they have it is so warm. Brent is my advisor he is great always make sure everything is done right and you are satisfied.
DealerRater Review
- March 09, 2021
I received a very courteous, friendly, and very prompt service. Matt was very nice and professional, and people like him are hard to find. I will turn in my other car this Thursday, 3/11/2021 for service. You all are the best!!!
Cars.com Review
- March 08, 2021
I brought my car in for service and Lori Garrett and the entire service team, including Jacob in the tire department, were extremely friendly and helpful. I would definitely recommend this dealership to anyone in the area.
Facebook - Web Review
- March 06, 2021
Great place to purchase your first or upgrade vehicle, wonderful service, knowledgeable Sales personnel, comfort atmosphere. I will return to purchase another vehicle soon!
Cars.com Review
- March 04, 2021
Great experience at MB of Music City. Kate Cardin made the whole process easy and handled all the details. I would absolutely recommend her to anyone in the market.
Google Review
- March 03, 2021
Very helpful staff very polite spoke with andy in the parts department very nice employee ordered the parts i needed helped me out 10/10 best of the best at mercedes benz of music city
Response from the owner Replied: Saleh, thank you for this 5 star review. We are so glad Andy was able to help you out at our parts counter! Please come see us again soon :)
Google Review
- March 03, 2021
Thank you to John Bailey and Philip Johnson for helping to get me into the perfect SUV. You were a pleasure to work with and I couldnt be happier with my decision to purchase from MBOMC! I will definitely refer my friends and family and be back for my next upgrade.
Response from the owner Replied: Thank you so much for this 5 star review! We are so glad that Philip and John were able to help you find your dream SUV. Please come see us again soon.
Google Review
- March 03, 2021
Highly recommend Mercedes of music city. Ask for Kate Cardin. She helped us trade in our old car and buy our new car. Process was very quick and easy.
Response from the owner Replied: Drew, thank you for this 5 star review. We are so glad you enjoyed working with Kate! Thank you for being our customer.
Yelp Review
- March 03, 2021
My son is a student at Vanderbilt. I live nowhere near. Cindy, Andy and Jeff Mullins at MB of MC were amazing. Cindy was a most welcoming voice on the other end of the phone as she opened up the inquiry for me. Andy followed in her footsteps by helping me to coordinate the tow to the dealership and...
Yelp Review
- March 03, 2021
Great service. Ms. Lori Garrett was very kind and efficient. We are grateful for her support.
Cars.com Review
- March 01, 2021
My sales consultant, Scott Halpern, was wonderful to work with. He found just the right car for me and his professional and friendly customer service went above and beyond my expectations. I am a new fan of the courteous and knowledgable staff at this wonderful dealership!
Cars.com Review
- March 01, 2021
Pretty much no one on the staff was wearing a mask at all. I watched one staff member sneeze out into the open without covering her mouth or nose and without a proper face covering. There was no social distancing in the seating and customers were in top of each other. There was no indication that we...
Dealer Replied: I'm sorry that you were uncomfortable. Our team has been counseled on our ongoing mask rules. We have cases of masks provided to our team and they are instructed to wear them in public facing spaces. Your review has been forwarded to our leadership team. Steps have been implemented to continue to press the urgency of keeping out team and customers safe.
Facebook - Web Review
- February 28, 2021
The scheduling and loaner process was very easy. Drop off was quick and my car was returned clean and on time. Brent was helpful and friendly throughout the process.
Edmunds.com - Service Review
- February 27, 2021
Took car in for service. Our advisor, Devin Carlisle took great care of us. The service team even found a warranty issue I was not aware of...great job on the inspection. Price is very reasonable.
Facebook - Web Review
- February 27, 2021
Decided to go to the main dealership for the first time since Ive lived in Nashville mainly to get a recalled part fixed and decided to go ahead and have my regular maintenance service completed there as well. Even though it was undoubtedly a little more pricey, the service was excellent. I had to...
Edmunds.com - Sales Review
- February 26, 2021
The team at Mercedes Benz of Music City are definitely doing it right. I had a great experience with the team there. The sales person, Mike Karle, had done everything to anticipate my needs and questions throughout the car buying experience, and prepared the car I was coming to review in every...
Facebook - Web Review
- February 25, 2021
Love the atmosphere and environment of this place. The people are super awesome. And always ready to help you with whatever you need. And the they live by a higher standard. I strongly recommend to anyone who wants to buy a Mercedes to come here. These people will go above and beyond for you. Their...
Facebook - Web Review
- February 25, 2021
This was the best car buying exp ever! Thank you Scott Halpern. You were amazing!! Happy customer
Yelp Review
- February 25, 2021
Recently moved here from NYC and this was my first service appointment at MBOMC. My experience was exceptional - just what I had hoped for. I take very good care of my Benz and now feel confident that will continue here in Nashville. My Service Rep, Stanley Carmichael, was professional, courteous...
DealerRater Review
- February 23, 2021
Great dealorship to work with. Lori G takes great care of me. Everyone is always friendly and professional. Lori takes time to explain the issue and the resolution in a way that is easily understood. Wish you guys were around when I got my Mercedes!!! Thanks to all!
Facebook - Web Review
- February 20, 2021
My battery died in the midst of the storm. One call to Jeff Mullins and to the mobile service crew, and voila', new battery delivered and installed less than 2 hours later. Thanks to Jeff and the mobile tech, Marcus, for the quick response. Mercedes fan forever.
Cars.com Review
- February 13, 2021
Over the past two months I've had to take my 2007 Mercedes Benz S550 to this dealership three times. I was having issues with the Air Ride System. Front end was dropping down and not airing back up. Took it in and was told it was a valve that needed to be replaced. $989.00. Did that. Get it...
Google Review
- February 12, 2021
Thank you to John Bailey and Philip Johnson for helping to get me into the perfect SUV. You were a pleasure to work with and I couldnt be happier with my decision to purchase from MBOMC! I will definitely refer my friends and family and be back for my next upgrade.
Response from the owner Replied: Thank you so much for this 5 star review! We are so glad that Philip and John were able to help you find your dream SUV. Please come see us again soon.
Facebook - Web Review
- February 12, 2021
Jeff in Service is fantastic! Really made getting my vehicle serviced a pleasant and enjoyable experience. Thanks for taking such great care of me and my vehicle.
Mercedes-Benz of Music City Replied: Thank you for this recommendation! Jeff is such an amazing member of our service team. Please come in for some ice cream soon.
Facebook - Web Review
- February 12, 2021
Thank you to John Bailey and Philip Johnson for helping to get me into the perfect SUV. You were a pleasure to work with and I couldnt be happier with my decision to purchase from MBOMC! I will definitely refer my friends and family and be back for my next upgrade.
DealerRater Review
- February 12, 2021
I purchased a vehicle and had a wonderful experience. My sales person Xavier Darden was very courteous and professional . His patience is to be commended.My wife and I are very pleased. We had a very smooth transaction. Keep up the great work Xavier!!
Edmunds.com - Sales Review
- February 12, 2021
The level of respect and courtesy to you as a customer show they appreciate your business. Matt and his team were great!
Yelp Review
- February 10, 2021
My experience at Mercedes-Benz of Music City was excellent! Working with Scott Halpern was an absolute pleasure! He was very knowledgeable, and he made sure I got the perfect car. I will definitely be a returning customer!
Cars.com Review
- February 10, 2021
Vehicle was received and delivered on time. Service advisor Lori Garrett was prepared and professional. The customer service was excellent and the facilities were accessible and convenient.
Google Review
- February 10, 2021
Highly recommend Mercedes of music city. Ask for Kate Cardin. She helped us trade in our old car and buy our new car. Process was very quick and easy.
Response from the owner Replied: Drew, thank you for this 5 star review. We are so glad you enjoyed working with Kate! Thank you for being our customer.
Facebook - Web Review
- February 07, 2021
The team at MBofMC did a great job making my transaction seamless. Philip Johnson has sold 4 or 5 cars to me and my family over the years and he has always been a consummate professional. I know that if there is an issue I will be taken care of by Philip, Bea and the entire team. All the best...
Google Review
- February 06, 2021
Very helpful staff very polite spoke with andy in the parts department very nice employee ordered the parts i needed helped me out 10/10 best of the best at mercedes benz of music city
Response from the owner Replied: Saleh, thank you for this 5 star review. We are so glad Andy was able to help you out at our parts counter! Please come see us again soon :)
Yelp Review
- February 05, 2021
I always enjoy my service visits to Mercedes-Benz of Music City. Brent Reed has been my service provider since I have been a customer and I honestly can say he is a true gem. Brents knowledge of what my car needs is always explained to me in detail. Professional, nice and a joy to know that when I...
Google Review
- February 03, 2021
BEWARE & WARNED!!! After buying Mercedes Benz for over 25 years across the United States Ive NEVER been Ripped off......until I went into this location @ Music City in Nashville Tn.
Google Review
- February 03, 2021
I taken both my R320 and my GL 550 to MB of Music City and have always been impressed by the level and quality of service. Matt Stewart, in particular, has gone above and beyond on multiple occasions to make sure my service experience was an enjoyable one, even when presenting me with...
Response from the owner Replied: Jason, thank you so much for your kind words. We are so glad you enjoy working with Matt as your service advisor. Please come back for some ice cream and a massage soon.
Google Review
- February 03, 2021
The whole time I was being very polite and courteous. But the service advisor I had was very rude and treated me like I was wasting his time. Same as the black lady at the parts counter. They should be ashamed of how they treat their customers. Especially a establishment like this. I would advise...
Response from the owner Replied: We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with an exceptional experience. I would like to research this further so we can coach the advisor that assisted you. Please email amy.bdc@mbofmc.com with additional details. Our team embraces and embodies inclusivity and we want to continue to improve and serve our customers.
Google Review
- February 03, 2021
I stopped in recently for an oil change and left with high praises for the location. Had an opportunity to speak with Sam Cavett and he took the time to discuss the brand and their facility. Thoroughly impressed by the cleanliness of the dealership and the courtesy of the staff. Will absolutely be...
Response from the owner Replied: Levi, we are so glad Sam was able to chat with you and explain who we are. Thank you for taking the time two write us this review. We appreciate you, please come see us again soon.
Google Review
- February 03, 2021
My experience at Mercedes-Benz of Music City was excellent. I can't say enough great things about my sales agent, Killian. He was very professional, provided a high level of customer service and made me feel like a VIP throughout the process. After my purchase, he was very thorough in orienting me...
Response from the owner Replied: Carrie, thank you for writing us this 5 star review. Hearing your kind words about Killian makes us so happy! Please come us us if you need anything! Thank you for being our customer!
Google Review
- February 03, 2021
"From the moment you drive in, it's the best care and attention to your car needs! Courteous, prompt, caring, efficient and friendly. Just to name a few things. Devin was our Service person and as always he sets the standard for everyone else to follow. He was great! Thanks Devin for making our...
Response from the owner Replied: Pam, thank you so much for this kind review. We are so glad you enjoyed working with Devin. He is such a great member of our team. We will pass on your kind words to him. Thank you for being our customer.
Yelp Review
- February 03, 2021
I purchased my GLC from MB music city a couple months ago. The sales agent, Kate C, was overall responsive to our needs and worked hard to find the car we had requested. She was not at all pushy or pressured us in any way to make a decision which was much appreciated. The service agent Jeff M I...
Yelp Review
- February 02, 2021
Great people work here! A very friendly staff. Brent in the service department will take care of you . He has been my go to since I have had my car. He is easy to work with and always answers my text when I have a question. The showroom is modern, while you wait on your car, have a snack, sit in one...
Google Review
- February 02, 2021
Edmunds.com - Sales Review
- February 01, 2021
Can't say enough good things about working with MBZ of Music City! Kate Cardin is just fantastic and made it a truly pleasurable experience from start to finish. She brought the car to my house so I could test drive it, then took care of all the paperwork and delivered the car back to the house. ...
Yelp Review
- February 01, 2021
Can't say enough good things about working with MBZ of Music City! Kate Cardin is just fantastic and made it a truly pleasurable experience from start to finish. She brought the car to my house so I could test drive it, then took care of all the paperwork and delivered the car back to the house. She...
Cars.com Review
- January 31, 2021
I contacted Emilio Valdivia to upgrading my GLE to something larger. I had worked with Emilio with the purchase of my GLE and he did such an amazing job, I didnt want to work with any one else. Let me say, he went above and beyond to put me and my husband in the vehicle that worked for us....
Facebook - Web Review
- January 31, 2021
Michael Karle was very knowledgeable and friendly. First class service all the way! I will definitely keep coming back.
CarGurus Review
- January 29, 2021
The best car buying experience I have ever had. From the time I walked in the front door i was greeted with smiling faces, all my questions answered, my...
Yelp Review
- January 28, 2021
Emily Kelly was great a Tech to work with because she was very professional and communicated very well. I recommend this dealership from all aspects of sales and especially service. Dave Mullendore
Google Review
- January 24, 2021
BEWARE & WARNED!!! After buying Mercedes Benz for over 25 years across the United States Ive NEVER been Ripped off......until I went into this location @ Music City in Nashville Tn.
Google Review
- January 21, 2021
"From the moment you drive in, it's the best care and attention to your car needs! Courteous, prompt, caring, efficient and friendly. Just to name a few things. Devin was our Service person and as always he sets the standard for everyone else to follow. He was great! Thanks Devin for making our...
Response from the owner Replied: Pam, thank you so much for this kind review. We are so glad you enjoyed working with Devin. He is such a great member of our team. We will pass on your kind words to him. Thank you for being our customer.
Yelp Review
- January 19, 2021
Jeff Mullins was our service advisor and was excellent to work with. He got our car in and repaired in no time. Took time to explain what the problem was and repairs made. He didn't make us feel rushed and answered all our questions.Even took time to chat about non car related subjects. Thanks to...
Google Review
- January 18, 2021
For many years I have been coming to MB of MC. It is, without a doubt, some of the best customer service Ive ever experienced. Every employee I have interacted with has been fantastic. Sam has always been exceptional, professional and accommodating. Ryan is so kind, has gone above and beyond to...
Response from the owner Replied: Alexandria, thank you so much for this kind review. We are so glad you enjoy working with Ryan, Jeff, Bea, and Brian. We are so happy to have you in our MBofMC family. Thanks again!
Google Review
- January 18, 2021
Customer service at this location is great. Everyone is courteous and professional. I got to work with John Bailey, and he definitely made my car buying experience easy, pleasant, and fast. He was absolutely excellent. Go to Mercedes Benz of Music City and ask for John Bailey; he will make sure your...
Response from the owner Replied: Jackie, thank you for this 5 star review. We are so glad that John was able to help you on your car buying experience. Please come see us for some ice cream soon!
Google Review
- January 18, 2021
My experience at Mercedes-Benz of Music City was excellent. I can't say enough great things about my sales agent, Killian. He was very professional, provided a high level of customer service and made me feel like a VIP throughout the process. After my purchase, he was very thorough in orienting me...
Response from the owner Replied: Carrie, thank you for writing us this 5 star review. Hearing your kind words about Killian makes us so happy! Please come us us if you need anything! Thank you for being our customer!
Google Review
- January 18, 2021
I taken both my R320 and my GL 550 to MB of Music City and have always been impressed by the level and quality of service. Matt Stewart, in particular, has gone above and beyond on multiple occasions to make sure my service experience was an enjoyable one, even when presenting me with...
Response from the owner Replied: Jason, thank you so much for your kind words. We are so glad you enjoy working with Matt as your service advisor. Please come back for some ice cream and a massage soon.
Google Review
- January 18, 2021
The whole time I was being very polite and courteous. But the service advisor I had was very rude and treated me like I was wasting his time. Same as the black lady at the parts counter. They should be ashamed of how they treat their customers. Especially a establishment like this. I would advise...
Response from the owner Replied: We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with an exceptional experience. I would like to research this further so we can coach the advisor that assisted you. Please email amy.bdc@mbofmc.com with additional details. Our team embraces and embodies inclusivity and we want to continue to improve and serve our customers.
Google Review
- January 18, 2021
As a new employee at the dealership I decided it was important to represent the brand and seal the deal on a new car at Mercedes Benz of Music City. Unfortunately the day after, my new car was hit in a parking lot. Philip Johnson (Used car Sales Manager) helped me inspect the damage and lead me to...
Facebook - Web Review
- January 16, 2021
The service was exceptional. Stanley CarMichael and the team provided great customer service.
Yelp Review
- January 16, 2021
New to town and needed to have some routine maintenance on the G Wagon. One of the very few times I didn't feel like I was getting taking complete advantage of. They explained the ins and outs of what needed to be done and the pricing was fair. Work was completed and turnaround time was faster than...
DealerRater Review
- January 15, 2021
Very helpful Service Center.. Yesterday Stanley did an Awesome job getting the information I needed and taking care of my car! Last year Matt was also showed concerned about my car repair and ensured that it was done.. Ryan I believe with loaner car is on point gets you in and out! At this point...
Facebook - Web Review
- January 14, 2021
Excellent service! Jeff Mullins is a fantastic service advisor!
Facebook - Web Review
- January 14, 2021
"I'm very pleased with everything and everyone - from the person I first spoke to when setting the appointment; to Brent Reed, service advisor; Zach Romero, concierge; to the guys who checked me in and escorted me out. I've driven Mercedes for over 20 years and had many dealer visits. This one was...
Edmunds.com - Sales Review
- January 14, 2021
"I'm very pleased with everything and everyone - from the person I first spoke to when setting the appointment; to Brent Reed, service advisor; Zach Romero, concierge; to the guys who checked me in and escorted me out. I've driven Mercedes for over 20 years and had many dealer visits. This one was...
Facebook - Web Review
- January 13, 2021
Had a great experience with Mercedes Benz of Music City. Great customer service and my contact Scott Halpern was SUPER! I highly recommend Scott and the dealership.
DealerRater Review
- January 10, 2021
Very pleased with my first visit to this clean and modern facility. Stanley was very professional and met all my needs to have my car serviced.
DealerRater Review
- January 10, 2021
Superb service, very nice people, very prompt. My service rep is Stanley Carmichael, He is always pleasant and very helpful. Dealership is well organized, clean, and always a beautiful place to relax.
DealerRater Review
- January 10, 2021
Wonderful experience. My service advisor,Brent, was friendly and extremely professional. I was extremely pleased with the entire experience. I would recommend this dealership to anyone.
Google Review
- January 08, 2021
Google Review
- January 08, 2021
I stopped in recently for an oil change and left with high praises for the location. Had an opportunity to speak with Sam Cavett and he took the time to discuss the brand and their facility. Thoroughly impressed by the cleanliness of the dealership and the courtesy of the staff. Will absolutely be...
Response from the owner Replied: Levi, we are so glad Sam was able to chat with you and explain who we are. Thank you for taking the time two write us this review. We appreciate you, please come see us again soon.
Facebook - Web Review
- January 08, 2021
Never in my life have i ever witness spectacular service like i did yesterday....I was greeted immediately by three individuals to assist me with appointment and loaner car....My service agents Jeff and Kevin are service oriented and look out for you like you are the only client they have that...
DealerRater Review
- January 08, 2021
Devin Carlisle was my Technician and he was awesome. He explained in detail things about my vehicle I didnt know. The entire team at the dealership were professional!
Yelp Review
- January 07, 2021
I had an excellent experience from start to finish. Dustin helped me from the beginning to the end. He made the process super easy. DJ in finance was also great! Love this Mercedes Benz and will definitely continue doing business with them!
Yelp Review
- January 07, 2021
Amazing experience for my 1st (definitely not the last) Mercedes-Benz purchase! Thank you Killian for getting the ball rolling and answering my many, many questions and concerns. The entire customer care experience, in my opinion, is 2nd to none!
CarGurus Review
- January 04, 2021
Very pleasant to deal with.. would definitely go back for another car when needed!!!
Yelp Review
- January 04, 2021
Great experience. Drove in from out of state and was driving home in a new vehicle later that day. Bea was especially helpful In ensuring the vehicle was everything I was looking for and made the process very easy.
Yelp Review
- January 04, 2021
I had a great experience buying my new 2021Mercedes-Benz from Brooks Lannert. Honest, informative and not pushy. Highly recommend asking for him.
Edmunds.com - Sales Review
- January 04, 2021
The service was 5 star. Bea and Sam made my daughters first car purchase for her birthday a very great memory. Thank you all so much from the Shaw's.
Google Review
- January 03, 2021
John helped me out with the ultimate solution of what I was looking for and absolutely delivered on it.
Response from the owner Replied: James, thank you for this review!! We are so glad you enjoyed working with John. We will pass on your kind words. Thank again.
Google Review
- January 03, 2021
I have an engine check light on in a Mercedes sprinter van (I drove all the way from Texas after spending thousands of dollars to fix my van) my check engine light comes on and the shop of TN says they can not even put a reader up to it!? Huh... some Mercedes shop.
Response from the owner Replied: Logan we are so sorry about the confusion between Mercedes-Benz and Mercedes-Benz Commercial vehicles. Our facility is not licensed, equipped with diagnostic tools, part availability , or trained staff for commercial vehicle sales and service at this time. We have future plans to accommodate customers like yourself and hope to have a new Sprinter / Mercedes-Benz Commercial location built and operational by end of next year.
Google Review
- January 03, 2021
What a great buying experience! We flew from NC to TN to purchase a car and John Bailey took excellent care of us. I am so happy with my AMG E 53! Thanks John and we hope to be back in the future!
Response from the owner Replied: Kim, we are so happy to hear that John was able to take such good care of you. We appreciate your out of state business. Thank you for this 5 star review. Please come see us again soon!
Google Review
- January 03, 2021
My husband and I recently purchased our 2nd C300 from MB of Music City. We had a fantastic experience with our Sales Client Advisor, Bea Mohesnin. Bea is very knowledgeable and took time to show us all of the features of the car, as well as making sure we were completely satisfied.The car we...
Response from the owner Replied: Michele, we are so happy Bea and Brian were able to find you the perfect vehicle! Thank you so much for this 5-star review. Thank you for being our customer. We appreciate you!
Google Review
- January 03, 2021
We were shopping for a GLS and found some deals elsewhere but the friendly attention and persistence of our sales associate, John Bailey, is what kept us coming back to look at the GLS at Mercedes Music City. They gave us a very fair deal and made it a painless experience.
Response from the owner Replied: We are so glad you enjoyed your time with john and he was able to find you the perfect GLS! Thank you for taking the time to write us this review.
Google Review
- January 03, 2021
Customer service at this location is great. Everyone is courteous and professional. I got to work with John Bailey, and he definitely made my car buying experience easy, pleasant, and fast. He was absolutely excellent. Go to Mercedes Benz of Music City and ask for John Bailey; he will make sure your...
Response from the owner Replied: Jackie, thank you for this 5 star review. We are so glad that John was able to help you on your car buying experience. Please come see us for some ice cream soon!
Google Review
- January 03, 2021
As a new employee at the dealership I decided it was important to represent the brand and seal the deal on a new car at Mercedes Benz of Music City. Unfortunately the day after, my new car was hit in a parking lot. Philip Johnson (Used car Sales Manager) helped me inspect the damage and lead me to...
Google Review
- January 03, 2021
My husband and I had been trying to find a car for our daughter for quite some time. We had dealt with numerous MB dealerships, until we called MB of Music City, where everything had changed for us. From the start of our first phone call to MB of Music City, and throughout our entire car buying...
Response from the owner Replied: Linda, Thank you so much for giving us this 5-star review. We're so glad that Scott was able to help you find the perfect vehicle for your daughter. Thank you for being our customer!
Google Review
- January 03, 2021
We had gotten an SUV a couple months ago, and Scott helped to make the process as easy and enjoyable as possible. It was a very good experience, and the vehicle is really nice! All thanks to Scott and his friendly personality.
Response from the owner Replied: Sharon, thank you for this 5 star review. We are so happy to hear that Scott was able to help you find a SUV and helped make the process enjoyable! Thank you for being our customer!
Google Review
- January 03, 2021
For many years I have been coming to MB of MC. It is, without a doubt, some of the best customer service Ive ever experienced. Every employee I have interacted with has been fantastic. Sam has always been exceptional, professional and accommodating. Ryan is so kind, has gone above and beyond to...
Response from the owner Replied: Alexandria, thank you so much for this kind review. We are so glad you enjoy working with Ryan, Jeff, Bea, and Brian. We are so happy to have you in our MBofMC family. Thanks again!
Yelp Review
- January 03, 2021
Another GREAT experience at Music City MB. By far the most friendly and helpful MB dealership in middle TN. We had repeat issue with our MB that Kevin Taylor (Service Manage) stepped into handle and we could not have been happier. Also bought a new GLE 350W from Killian Davis who was superb to work...
Google Review
- January 02, 2021
Cars.com Review
- January 01, 2021
My second time as a customer at MBofMC. Emilio Valdivia was amazing! He got me the car I wanted at a great price. Thanks again Emilio, Sam Cavett and everyone at Mercedes Benz of Music City!
DealerRater Review
- January 01, 2021
My service advisor Brent was the best...professional and helpful. He was ready for me when I arrived and my vehicle was ready when I returned for pick up.
Edmunds.com - Sales Review
- January 01, 2021
Second time I have been a customer at MBofMC. Emilio Valdivia is the best! He got me the car I wanted at a great price!
Yelp Review
- December 31, 2020
Kate Cardin is the BEST!! She is patient and knowledgeable, kind and dependable. This was a MUCH better purchasing experience than my previous at MB of Nashville. Be sure to ask for Kate, she makes the MB experience what it should be
Facebook - Web Review
- December 30, 2020
I brought my GLS to MB of Music City for a full detailing. Devin Carlisle did a great job keeping me informed on the status of my vehicle, which was delivered on time and looking like it just came off of the showroom floor! All the folks at Mercedes-Benz of Music City did a great job with the...
Facebook - Web Review
- December 26, 2020
Kate-Downing Cardin made the buying experience fun and easy. No stress and a great vehicle! I will be back!
Facebook - Web Review
- December 25, 2020
We had a amazing and wonderful experience with the purchase of the 2020 Mercedes-Benz SLC300 Roadster this week. Killian Davis was the best sales consultant and answered over a 100 questions we had!! He conducted himself in a professional and experience manner and returned all calls. After the...
Google Review
- December 24, 2020
John helped me out with the ultimate solution of what I was looking for and absolutely delivered on it.
Response from the owner Replied: James, thank you for this review!! We are so glad you enjoyed working with John. We will pass on your kind words. Thank again.
Facebook - Web Review
- December 24, 2020
The overall experience was great Michael was a great help for both me and my wife. He made sure we had everything we needed without long waits and was very polite and not a typical pushy sales person. I would recommend both Mercedes of Music City and Michael personnally
Way Bar Replied: a true professional.... First I would like to correct his name on the service review- I called him Bryant but his name is Ryan..Ryan as service Technician is a parent blessing to a good night sleep know that his review and recommended services is after a complete review of your vehicle. My daughter believes he the most amazing professional service Technician and feel comfortable driving and safe from his experience and service... He takes the time to review your vehicle and follow up before and after the service. When asked about information he will research it and or provides a point of contact. Thank you Music City for a true professional and personal in Mr. Ryan... See you on our next service
Edmunds.com - Sales Review
- December 23, 2020
My experience with Mercedes-Benz of Music City while purchasing my vehicle was absolutely amazing! I attended Handel's Messiah last December at Schermerhorn Symphony as they were the sponsor of that symphony. Mercedes-Benz of Music City provided a step and repeat, red carpet entrance, and great swag...
Facebook - Web Review
- December 23, 2020
The overall experience was great! Kate Cardin did a phenomenal job in making sure the experience was easy and comfortable.....Everyone I dealt with at Music City was fantastic...I highly recommend Kate and Mercedes-Benz of Music City!
Yelp Review
- December 23, 2020
My experience with Mercedes-Benz of Music City while purchasing my vehicle was absolutely amazing! I attended Handel's Messiah last December at Schermerhorn Symphony as they were the sponsor of that symphony. Mercedes-Benz of Music City provided a step and repeat, red carpet entrance, and great swag...
Cars.com Review
- December 20, 2020
Thank you so much for squeezing me in on a busy Saturday before Christmas! Everyone I have encountered at the dealership, especially my regular service advisor Jeff Mullins as well as the express service advisor team, have been beyond helpful and hospitable every time I've visited the dealership.
Facebook - Web Review
- December 20, 2020
Or salesperson, Emilio Valdivia, was excellent! Overall experience was outstanding.
Facebook - Web Review
- December 19, 2020
Brooks Lannert, Killian Davis, and everyone else at MBofMC made our experience very comfortable and smooth. They go the extra mile to make the customer happy. We recommend them highly.
Edmunds.com - Sales Review
- December 18, 2020
M-BMC, Emilio Valdivia, was extremely supportive during these times. When delays in the supply chain delayed my new vehicle beyond the expiration of my existing lease (not a Mercedes) Emilio made sure I had a Mercedes to drive in the days in between.
Google Review
- December 18, 2020
We received amazing assistance, prompt responses, and honestly the best overall car purchasing/trade in experience ever, from John Bailey at Mercedes Benz Music City. He provided the needed information and requested what was needed from us in such an efficient manner; we walked out that night with...
Response from the owner Replied: Carrie, thank you so much for this amazing review. We are so glad John was able to find you your dream SUV. We will pass on your kind works to him. Thank you for your business!
Google Review
- December 18, 2020
My husband and I recently purchased our 2nd C300 from MB of Music City. We had a fantastic experience with our Sales Client Advisor, Bea Mohesnin. Bea is very knowledgeable and took time to show us all of the features of the car, as well as making sure we were completely satisfied.The car we...
Response from the owner Replied: Michele, we are so happy Bea and Brian were able to find you the perfect vehicle! Thank you so much for this 5-star review. Thank you for being our customer. We appreciate you!
Google Review
- December 18, 2020
We just purchased a new Mercedes SUV and had a great experience at Mercedes-Benz of Music City. Much of this rating was dependent on the very professional and yet personable dealing with Dustin Durham as our sales associate. Dustin was quick to respond to all of our inquires and was sensitive to...
Response from the owner Replied: Karen, thank you for taking the time to write this 5 star review! We are so glad that you enjoyed your time with Dustin. We will pass on your kind words. Pleas stop in for some ice cream soon! Thanks again.
Google Review
- December 18, 2020
My husband and I had been trying to find a car for our daughter for quite some time. We had dealt with numerous MB dealerships, until we called MB of Music City, where everything had changed for us. From the start of our first phone call to MB of Music City, and throughout our entire car buying...
Response from the owner Replied: Linda, Thank you so much for giving us this 5-star review. We're so glad that Scott was able to help you find the perfect vehicle for your daughter. Thank you for being our customer!
Google Review
- December 18, 2020
John Bailey at Music City Mercedes-Benz is fabulous. We met him 18 months ago when we were looking to trade cars but at the time he didn't have what we were looking for. John listened. He called when he had something for our consideration but at that time it still didn't seem right. Today we...
Response from the owner Replied: Hattie! This review makes us so happy! Car buying is a process, we are so glad John was attentive and patient so you could get your dream Benz! Congratulations and thank you for being our customer.
Google Review
- December 17, 2020
I have an engine check light on in a Mercedes sprinter van (I drove all the way from Texas after spending thousands of dollars to fix my van) my check engine light comes on and the shop of TN says they can not even put a reader up to it!? Huh... some Mercedes shop.
Response from the owner Replied: Logan we are so sorry about the confusion between Mercedes-Benz and Mercedes-Benz Commercial vehicles. Our facility is not licensed, equipped with diagnostic tools, part availability , or trained staff for commercial vehicle sales and service at this time. We have future plans to accommodate customers like yourself and hope to have a new Sprinter / Mercedes-Benz Commercial location built and operational by end of next year.
Facebook - Web Review
- December 17, 2020
I had what I thought was a brake issue. My service advisor, Jeff Mullins, informed me otherwise. His honesty and integrity will keep me coming back for service. I also value the valet service. Great people and great service!
Mercedes-Benz of Music City Replied: Thanks for the great review!
Facebook - Web Review
- December 17, 2020
Ive driven Mercedes for 25 years & never had a worse experience than at music city dealership. I was worse than scammed & ignored when I questioned them @ ask for resolution
Mindy Pomerenke Replied: I couldnt get anyone to help on the sales floor...at all. So...I went to local Cadillac dealer and bought 2021 Caddie.
Google Review
- December 17, 2020
We had gotten an SUV a couple months ago, and Scott helped to make the process as easy and enjoyable as possible. It was a very good experience, and the vehicle is really nice! All thanks to Scott and his friendly personality.
Response from the owner Replied: Sharon, thank you for this 5 star review. We are so happy to hear that Scott was able to help you find a SUV and helped make the process enjoyable! Thank you for being our customer!
Google Review
- December 16, 2020
What a great buying experience! We flew from NC to TN to purchase a car and John Bailey took excellent care of us. I am so happy with my AMG E 53! Thanks John and we hope to be back in the future!
Response from the owner Replied: Kim, we are so happy to hear that John was able to take such good care of you. We appreciate your out of state business. Thank you for this 5 star review. Please come see us again soon!
Cars.com Review
- December 16, 2020
Had the best car buying experience ever had, the saleman killian D. was very knowledgeable and professional.great dealer and great people. will be back in the near future.
Edmunds.com - Sales Review
- December 15, 2020
I drove so many different models that I got confused on the letters! Xavier Darden is the most patient, pleasant man I've ever dealt with. I decided on the GLC-300 4matic and picked it up yesterday. I couldn't be more grateful to him for taking the time to allow me to try all the suvs. I have the...
Google Review
- December 14, 2020
Cars.com Review
- December 14, 2020
I had a very good experience. Jeff allowed my to choose the service I wanted "a la carte" instead of trying to sell me a service "package" with items that I didn't need or want. Very friendly and informational staff. Good communications. Good turn-around time. My car runs like new, though I didn't...
Google Review
- December 14, 2020
another wonderful buying experience our second in two years with music city mb. brian moseman the manager and killian our sales person were smart warm and easy to understand during the buying process great place to do business
Response from the owner Replied: Anthony, thank you for this 5 star review. We are so happy that Killian and Brian were able to help you buy your car with ease! We appreciate your business. Thank you for being our customer!
DealerRater Review
- December 13, 2020
Great detail on my car!! Thank you Lori Garret! Super nice and very professional!! I took car in for air bag recall and they fixed my recall!
Facebook - Web Review
- December 13, 2020
A great experience from start to finish! Bee, in sales, was very attentive and sweet as can be from the get go! She is very personable and answered every last question. Sam, the sales manager, did everything he could to help us get the deal done! And keith, in finance, made everything quick and easy...
Facebook - Web Review
- December 13, 2020
I typically dread the car buying process but Katie Cardin made it easy, fun and we walked out with the right car for our style and budget in 2 hrs. Thanks Katie!
Yelp Review
- December 13, 2020
Had a great experience buying my first Mercedes. Our sales person Scott Halpern was fantastic. Took a lot of time to walk me through all the different options, test drove a ton of cars and never pushed me to buy. I actually left without buying a car and was pleasantly surprised that there was no...
Edmunds.com - Service Review
- December 11, 2020
Very professional and accommodating. Lori Garrett was very helpful will definitely be back
Yelp Review
- December 10, 2020
Matt is an amazing team member at Mercedes Benz of Music City - he has been my service rep through two vehicles and for the entire time that this location has been open!
Facebook - Web Review
- December 10, 2020
I highly recommend working with Emilio Valdivia on your next Mercedes purchase. Very helpful, friendly and professional throughout. Excellent experience!
Facebook - Web Review
- December 09, 2020
I took my Mercedes in for a few recall issues to be taken care of, Lori Garrett, Ryan and the Service Center team were awesome! I had a few other things taken care of as well, I was given a beautiful loaner car while repairs were being made, the lounge area was great, customer service was also...
Yelp Review
- December 09, 2020
Top-notch service!! I had a big service performed that can usually take several hours, but Devin, my service advisor understood my need to be in and out quickly and was able to have everything done in record time. He didn't skip any details (even noticing my wipers needed to be replaced). I drove...
Yelp Review
- December 09, 2020
I always appreciate the care we receive at MBMC. Stanley does a great job along with the rest of the team there.
Cars.com Review
- December 09, 2020
I took my Mercedes in for a few recall issues to be taken care of, Lori Garrett, Ryan and the Service Center team were awesome! I had a few other things taken care of as well, I was given a beautiful loaner car while repairs were being made, the lounge area was great, customer service was also...
Edmunds.com - Service Review
- December 09, 2020
I took my Mercedes in for a few recall issues to be taken care of, Lori Garrett, Ryan and the Service Center team were awesome! I had a few other things taken care of as well, I was given a beautiful loaner car while repairs were being made, the lounge area was great, customer service was also...
Cars.com Review
- December 08, 2020
Brent was excellent. We bought our past cars in Cool Springs but will be looking at buying our next cars from Music City because of your service department.
Facebook - Web Review
- December 08, 2020
Brent was excellent. We bought our past cars in Cool Springs but will be looking at buying our next cars from Music City because of your service department.
Beatrix Mohsenin Replied: Thank you Vickie. Brent and the service team care. It makes all the difference. Love to assist you when you are in the market for a new car.
Yelp Review
- December 08, 2020
Brent was excellent. We bought our past cars in Cool Springs but will be looking at buying our next cars from Music City because of your service department.
Yelp Review
- December 08, 2020
Me and my wife have not had great experiences so far. I specifically wrote out what items I wanted serviced on our G Wagon. Only half of it was done correctly and the other half completely wrong. They also added charges that we did not approve of and didn't communicate properly. As of today, no one...
CarGurus Review
- December 08, 2020
Good prompt response
Cars.com Review
- December 07, 2020
We looked around the country for a CPO GLS. We purchased from John Bailey at Mercedes of Music City and would do it again! It was a great experience. Thanks!
Yelp Review
- December 07, 2020
Based on great reviews, we scheduled our first 10,000 mile Service A on our GLS 450 which we bought in CA. When I later checked to ask price, I was quoted $487 for essentially an oil change and tire rotation!!!! My CA dealer said it should be around $250 max. MB of Nashville quoted $347 and had a...
Facebook - Web Review
- December 06, 2020
Scott Halpern and team at Mercedes Benz of Music City were excellent in getting us situated in new cars we love. We moved from NYC (where we had no car for 5 years) and the team at MBofMC were not only welcoming but made the process seamless, easy and enjoyable.
DealerRater Review
- December 06, 2020
Scott Halpern and team at Mercedes Benz of Music City were excellent in getting us situated in new cars we love. We moved from NYC (where we had no car for 5 years) and the team at MBofMC were not only welcoming but made the process seamless, easy and enjoyable.
Yelp Review
- December 06, 2020
I had my car in for motor mounts to be replaced and my service rep did well beyond just helping me out. Just great people to work with 5 stars
Yelp Review
- December 06, 2020
Scott Halpern and team at Mercedes Benz of Music City were excellent in getting us situated in new cars we love. We moved from NYC (where we had no car for 5 years) and the team at MBofMC were not only welcoming but made the process seamless, easy and enjoyable.
Edmunds.com - Sales Review
- December 06, 2020
Scott Halpern and team at Mercedes Benz of Music City were excellent in getting us situated in new cars we love. We moved from NYC (where we had no car for 5 years) and the team at MBofMC were not only welcoming but made the process seamless, easy and enjoyable.
Google Review
- December 05, 2020
Google Review
- December 05, 2020
We were shopping for a GLS and found some deals elsewhere but the friendly attention and persistence of our sales associate, John Bailey, is what kept us coming back to look at the GLS at Mercedes Music City. They gave us a very fair deal and made it a painless experience.
Response from the owner Replied: We are so glad you enjoyed your time with john and he was able to find you the perfect GLS! Thank you for taking the time to write us this review.
Google Review
- December 04, 2020
Response from the owner Replied: Michele, we are so happy Bea and Brian were able to find you the perfect vehicle! Thank you so much for this 5-star review. Thank you for being our customer. We appreciate you!
Google Review
- December 03, 2020
This Mercedes dealership is great, Zack is very helpful with everything. Highly recommend if you're a old lady like me thats clueless.
Response from the owner Replied: Mary, thank you for this review. We are so happy Zack was able to help you. He is such an amazing member of our team. Please don't hesitate to call if you ever need anything. We are here to help.
Google Review
- December 03, 2020
Recently leased a new SLC 300 Roadster with the assistance of Dustin Durham. Great experience! Thanks Dustin!
Response from the owner Replied: Micheal, thank you for this 5 star review. We are so glad Dustin was able to assist you in finding your SLC 300 Roadster. Congratulations!
Google Review
- December 03, 2020
Great selection and the facilities are incredible...Needed a car quickly and Brooks delivered with great service and a great price.
Response from the owner Replied: Jeffery, we are so glad Brooks was able to quickly find you a vehicle! Thank you for being our customer.
Google Review
- December 03, 2020
John Bailey was a pleasure to work with! Highly professional and always helpful with all my needs!
Response from the owner Replied: Gino, Thank you for this kind review. We are so happy John was able to help you. We will pass on your kind words. Thanks again!
Google Review
- December 03, 2020
Oh happy day is here new car with the help of Scott Halpern! What a fun morning buying this vehicle with the help of Scott! He is very knowledgeable and patient. Please anyone if you are thinking about buying a Mercedes call Scott. Great customer service throughout the building!
Response from the owner Replied: Judy, Thank you so much for this sweet review! We are so glad you had a fun time shopping with Scott for your new vehicle. Thank you for being our customer!
Google Review
- December 03, 2020
I honestly was just coming to look at an SUV to see why it was priced so low. Clear carfax and history, so I went to the dealership to see it in person. Staff was amazing and Dustin walked me through the process with ease. 1st time buying through a major dealership and it could not have been any...
Response from the owner Replied: Harvey! We are so glad Dustin was able to assist you in your car buying journey. He is such an amazing member of your team here. We will pass on your kind words. Congratulations on your new vehicle. Thank you for trusting us with your business.
Google Review
- December 03, 2020
This is the place to buy! Scott Halpern had the best customer service buying from a state away he showed great representation of the vehicle and answered any questions and concerns!! Was very top notch! Highly happy customer!
Response from the owner Replied: Leslie, thank you so much for this 5 star review! We are so happy to hear Scott was able to help your out of state car purchase! Thank you for being our customer!
Google Review
- December 03, 2020
My experience at this dealership was fantastic. My sales consultant, Dustin Durham, was so incredibly nice, patient and not pushy whatsoever. If I could have rated him with 6 stars I would have. This process was seamless and effortless, and I am so thrilled about my new SLC 300!!! Thanks Dustin!
Response from the owner Replied: Nicholas, thank you for taking the time to give us a 5-star review! We are so glad you enjoyed working with Dustin. Congrats on your new SLC 300 and thank you for being our customer.
Google Review
- December 03, 2020
They are extremely friendly and very helpful. If you are looking to buy a car ask for Beatrix. She is amazing at what she does. She goes above and beyond for her clients. Highly recommend!!! Beatrix thank you
Google Review
- December 03, 2020
Scott Halpern is the only Mercedes salesperson I will ever do business with. He is not only professional but very personable. Scott does not sell you a vehicle, he assist you in selecting just the right vehicle to match your lifestyle. You will be 100% satisfied with your purchase.
Response from the owner Replied: Thank you so much for this review. We are so glad Scott was able to assist you in finding your perfect vehicle. We are thrilled you are satisfied with your purchase. Thank you for being our customer!
Google Review
- December 03, 2020
Sent in an Internet lead on a car that I was interested in. Probably within about five minutes my Internet inquiry was answered by Scott who also sent me an electronica folder on the vehicle. After reviewing the information that was sent to me we made an appointment. When I got there the car is...
Google Review
- December 03, 2020
Salesman John Bailey was absolutely terrific! The experience I had with him and Mercedes-Benz of Music City was absolutely A+! I am a raving fan and will be back again and again -- as will my friends! Thank you John and MB of Music City!! I couldn't be more excited to build a long-term...
Response from the owner Replied: WOW! Thank you so much for this amazing review. We are so glad John gave you an incredible car buying experience. Please stop in and see us again soon!
Google Review
- December 03, 2020
Every time I come here the service is amazing. Zack espcially, he is always so so nice and helps me with everything I need on the spot. He always has the best attitude and biggest smile. Knows everything about every car here! Come to MBofMC for Mercedes needs.
Response from the owner Replied: Shannon, thank you for this review. Zack is the best and sure does know his stuff when it comes to Mercedes. We are so glad he could help you. Please come see us again soon
Google Review
- December 03, 2020
We received amazing assistance, prompt responses, and honestly the best overall car purchasing/trade in experience ever, from John Bailey at Mercedes Benz Music City. He provided the needed information and requested what was needed from us in such an efficient manner; we walked out that night with...
Response from the owner Replied: Carrie, thank you so much for this amazing review. We are so glad John was able to find you your dream SUV. We will pass on your kind works to him. Thank you for your business!
Google Review
- December 03, 2020
Bea Mohsenin, worked with my wife and I tirelessly, until we found the RIGHT car, at the right price. The management also went out of their way to make the experience that much better. When its time for a new car you bet I will go back and buy another car from Bea Mohsenin and Nick Saban! Roll Tide!
Response from the owner Replied: Christian! Thank you so much for this 5 star review. Bea is such an amazing member of our family here at MBofMC. We are so glad she was able to find the perfect vehicle for you! Thank you for being our customer and welcome to the MBOFMC Family.
Google Review
- December 03, 2020
We just purchased a new Mercedes SUV and had a great experience at Mercedes-Benz of Music City. Much of this rating was dependent on the very professional and yet personable dealing with Dustin Durham as our sales associate. Dustin was quick to respond to all of our inquires and was sensitive to...
Response from the owner Replied: Karen, thank you for taking the time to write this 5 star review! We are so glad that you enjoyed your time with Dustin. We will pass on your kind words. Pleas stop in for some ice cream soon! Thanks again.
Google Review
- December 03, 2020
Wow, what an amazing experience. My husband and I went to Mercedes-Benz of music city to just consider getting me a vehicle to replace the one that had been in an accident. Scott came up to the front desk and met us and immediately was helpful. We told him we really didnt need any help and he said...
Response from the owner Replied: Thank you so much for this review. We are so glad we could help you have a pleasant car buying experience. We will pass on your kind words. Thanks again!
Google Review
- December 03, 2020
John Bailey at Music City Mercedes-Benz is fabulous. We met him 18 months ago when we were looking to trade cars but at the time he didn't have what we were looking for. John listened. He called when he had something for our consideration but at that time it still didn't seem right. Today we...
Response from the owner Replied: Hattie! This review makes us so happy! Car buying is a process, we are so glad John was attentive and patient so you could get your dream Benz! Congratulations and thank you for being our customer.
Google Review
- December 03, 2020
John Bailey was just the right salesman for us. Professional, friendly and super helpful. Love my new car. And, Zach, the tech expert was really good. 5 stars to both for an excellent car buying experience. And, of course, Mercedes is the best car.
Response from the owner Replied: Pam, we are so glad you love your new car. we are so glad John and Zach could help make your car buying an excellent experience. Please stop by for some ice cream soon! Thanks again!
Google Review
- December 03, 2020
Beatrix Mohsenin was the best!! So helpful and sweet the entire time, made sure we got -everything- that we wanted out of our car. She ran around with us all day letting us test drive cars and look at everything. The rest of the staff was amazing as well, so friendly, front desk was amazing. We will...
Response from the owner Replied: Beatrix is the best! Thank you for taking the time to explain how great she is! We are so glad Bea was able to help you in your vehicle search. Please come see us again soon!
Google Review
- December 03, 2020
Dustin was great! Fair prices, beautiful cars and painless process. Friendly sales reps and willingness to work together makes for an excellent experience. I would recommend!
Google Review
- December 03, 2020
Scott was extremely helpful. The car I came to see sold the night before and he found me an incredible car. Answers every phone call immediately. Great to work with!
Response from the owner Replied: Karen, thank you so much. We are so glad Scott was able to find you an incredible vehicle. Thank you for your business. Please come see us again soon.
Edmunds.com - Sales Review
- December 02, 2020
I really enjoyed working with my salesperson, Bea Mohsenin, she made the buying process an enjoyable experience. Bea made sure every question was answered and keep my informed on the status of vehicle order (GLS 450) from start to delivery.
Google Review
- December 02, 2020
Bad customer service.
Response from the owner Replied: It appears you are an automotive wholesaler and run a business selling cars. You may have had some issues ordering parts? If you have time please contact us to discuss what happened and how we can assist further. We appreciate the opportunity to work through your concerns.
Google Review
- December 02, 2020
I drop of my car on 11-02-2020 at 9:30am they said we will call you this evening and the didnt call me then I call them around 4pm they said we still didnt take it to the garage they said we will call you tomorrow still they didnt call me then I call them on 11-03-2020 the still said we didnt...
Google Review
- December 02, 2020
Dropped in for some help with my GLC 43 AMG that I recently had shipped from Texas and was assisted by Concierge (Zack Romero). All questions were answered - also offered to set up my remote start app. First time to visit this dealership, will return for service in future.
Facebook - Web Review
- December 01, 2020
Really knowledgeable staff. Treated us like we were their most important customer. Even watched the Alabama/Auburn game with the GM Edwin Vickery. Definitely has a family feel and extremely welcoming. Couldnt be more impressed. Not a sterile environment like some dealerships.
DealerRater Review
- December 01, 2020
waited for service to be completed - customer lounge is very comfortable. Thanks for the drinks and ice cream. My service advisor, Lori, kept me informed and provided me estimates on waiting time. My sales rep, Kate always comes by to say Hello when i'm in for service. Everything about MBofMC...
Facebook - Web Review
- December 01, 2020
I had an amazing experience. I specifically worked with Xavier, Phil, and DJ and they made the process smooth and seamless. Id highly recommend Xavier Darden as your go to salesman, as he was extremely professional and knowledgeable about this specific luxury line of vehicles. He ensured all my...
Facebook - Web Review
- November 29, 2020
Excellent service, friendly and knowledgeable. No pressure tactics and respectful of my time.
Edmunds.com - Sales Review
- November 28, 2020
Just picked up a new GLE from MB of Music City. Great experience! Kate did a great job for us. She answered all of our questions and helped us through the ordering process to make sure we got everything we wanted. We were updated all the way through the building process until delivery. Go see...
Google Review
- November 28, 2020
Google Review
- November 28, 2020
John Bailey was just the right salesman for us. Professional, friendly and super helpful. Love my new car. And, Zach, the tech expert was really good. 5 stars to both for an excellent car buying experience. And, of course, Mercedes is the best car.
Response from the owner Replied: Pam, we are so glad you love your new car. we are so glad John and Zach could help make your car buying an excellent experience. Please stop by for some ice cream soon! Thanks again!
Google Review
- November 28, 2020
Oh happy day is here new car with the help of Scott Halpern! What a fun morning buying this vehicle with the help of Scott! He is very knowledgeable and patient. Please anyone if you are thinking about buying a Mercedes call Scott. Great customer service throughout the building!
Response from the owner Replied: Judy, Thank you so much for this sweet review! We are so glad you had a fun time shopping with Scott for your new vehicle. Thank you for being our customer!
Facebook - Web Review
- November 28, 2020
great experience with the purchase of our GLE. Go se Kate. She will take great care of you!
Google Review
- November 27, 2020
They are extremely friendly and very helpful. If you are looking to buy a car ask for Beatrix. She is amazing at what she does. She goes above and beyond for her clients. Highly recommend!!! Beatrix thank you
DealerRater Review
- November 27, 2020
Great Sales Person-Xavier Darden, Great Car Dealership. Very Positive Customer Service. Everyone very Friendly. Great Location. Dealership meeting the needs of customers. Very good Customer Service.
Google Review
- November 27, 2020
This is the place to buy! Scott Halpern had the best customer service buying from a state away he showed great representation of the vehicle and answered any questions and concerns!! Was very top notch! Highly happy customer!
Response from the owner Replied: Leslie, thank you so much for this 5 star review! We are so happy to hear Scott was able to help your out of state car purchase! Thank you for being our customer!
Yelp Review
- November 26, 2020
I brought my car in for the first time to be serviced. My services advisor, Jeff Mullins, was kind, respectful, knowledgeable, and patient with my questions. He texted information to me throughout the day and made me feel as if I was his only priority. I will definitely return to this dealership and...
Yelp Review
- November 25, 2020
Matt Stewart was a great help and friendly guy.
Google Review
- November 24, 2020
This Mercedes dealership is great, Zack is very helpful with everything. Highly recommend if you're a old lady like me thats clueless.
Response from the owner Replied: Mary, thank you for this review. We are so happy Zack was able to help you. He is such an amazing member of our team. Please don't hesitate to call if you ever need anything. We are here to help.
Facebook - Web Review
- November 24, 2020
Wonderful experience the first time and every time there after my service advisor there at Mercedes Benz of Music City is Lori Garrett and she always make an extremely easy for me I had service that need to be addressed I was unable to take my truck in but Lori made sure someone came to my house and...
Yelp Review
- November 24, 2020
Scott Halpern is as good as it gets as a salesperson. Listens and delivers! Rest of shop is also great. Will continue to be our dealership of choice.
Google Review
- November 24, 2020
John Bailey was a pleasure to work with! Highly professional and always helpful with all my needs!
Response from the owner Replied: Gino, Thank you for this kind review. We are so happy John was able to help you. We will pass on your kind words. Thanks again!
Google Review
- November 24, 2020
John Bailey was the very best sales person we have ever encountered!!! The experience of purchasing a car from MB of Music City was super. John was professional, knowledgeable and great to work with at a time when thats important with the stress of 2020! Thank you John!
CarGurus Review
- November 23, 2020
Outstanding
Google Review
- November 21, 2020
DealerRater Review
- November 21, 2020
Polite, had all information available without my having to give. The service advisor: Stanley Carmichael was professional and courteous. I live in Florida and get my car serviced here whenever I am in the area visiting family.
Google Review
- November 20, 2020
Yelp Review
- November 20, 2020
I had my car in for the first service appointment (GLE 53 AMG) and a look at updating the electronic console. Brent Reed was my service advisor and every aspect of the visit was excellent. I had a loaner car ready to go, he addressed every detail as though it was his own car, and it was quickly...
Facebook - Web Review
- November 19, 2020
they have excellent service
DealerRater Review
- November 19, 2020
TO VIEWER: This is the review before the response from owner deleted the response to this review. Which i already screenshot before it was deleted !!!!šŸ˜› And there is a screenshot of the response in the attachments. The response from owner name is Amy her email is...
Google Review
- November 18, 2020
I drop of my car on 11-02-2020 at 9:30am they said we will call you this evening and the didnt call me then I call them around 4pm they said we still didnt take it to the garage they said we will call you tomorrow still they didnt call me then I call them on 11-03-2020 the still said we didnt...
Google Review
- November 18, 2020
Just bought a new car from MBMC and were delighted with the whole process. Our sales consultant, Bea Mohsenin, was very professional and friendly. She is extremely knowledgeable about cars in general and was very helpful in getting us the right car. We knew the style of car we wanted and Bea took...
Google Review
- November 18, 2020
We cannot say enough about the quality of service we have received from John Bailey! We leased our G Wagen from John several months ago...Recently,we had an issue while traveling and the local dealership where we were was absolutely no help whatsoever. When I reached out to John, he not only...
Response from the owner Replied: Carmen, we are so glad John was able to help! He is such an amazing member of our team. If you ever have an issue please don't hesitate to call. John and our service team are always happy to help.
Google Review
- November 18, 2020
I honestly was just coming to look at an SUV to see why it was priced so low. Clear carfax and history, so I went to the dealership to see it in person. Staff was amazing and Dustin walked me through the process with ease. 1st time buying through a major dealership and it could not have been any...
Response from the owner Replied: Harvey! We are so glad Dustin was able to assist you in your car buying journey. He is such an amazing member of your team here. We will pass on your kind words. Congratulations on your new vehicle. Thank you for trusting us with your business.
Google Review
- November 18, 2020
Salesman John Bailey was absolutely terrific! The experience I had with him and Mercedes-Benz of Music City was absolutely A+! I am a raving fan and will be back again and again -- as will my friends! Thank you John and MB of Music City!! I couldn't be more excited to build a long-term...
Response from the owner Replied: WOW! Thank you so much for this amazing review. We are so glad John gave you an incredible car buying experience. Please stop in and see us again soon!
Google Review
- November 18, 2020
Sent in an Internet lead on a car that I was interested in. Probably within about five minutes my Internet inquiry was answered by Scott who also sent me an electronica folder on the vehicle. After reviewing the information that was sent to me we made an appointment. When I got there the car is...
Google Review
- November 18, 2020
Purchased my first 2020 Mercedes in Sept after being a loyal Lexus owner for many years. Brooks Lannert of MB Music City was informative, friendly and easy to work with in making our purchase seamless. He has continued to be helpful and I feel no hesitation to contact him if I have any questions. If...
Response from the owner Replied: Nicki, thank you so much for this 5 star review! We are so glad Brooks was able to help you find your first Mercedes. Congratulations and welcome to the Mercedes-Benz of Music City family.
Google Review
- November 18, 2020
Wow, what an amazing experience. My husband and I went to Mercedes-Benz of music city to just consider getting me a vehicle to replace the one that had been in an accident. Scott came up to the front desk and met us and immediately was helpful. We told him we really didnt need any help and he said...
Response from the owner Replied: Thank you so much for this review. We are so glad we could help you have a pleasant car buying experience. We will pass on your kind words. Thanks again!
Google Review
- November 18, 2020
Mercedes -Benz of music city in Nashville TN is first class! The entire staff there are helpful and very knowledgeable! We have bought from almost every dealership in the Nashville area and no ones costumer service or dealership compares to this one. Its so clean, new, nice, and stocked with...
Google Review
- November 18, 2020
Best purchase experience ever! Bea was wonderful from the beginning. She made the process seamless and made me feel like I was her only customer. Excellent communication throughout and she even met me in the service bay when I brought my GLB back in for some extra services. The service department...
Google Review
- November 18, 2020
During a recent purchase of a new GLC 300 SUV at Mercedes-Benz of Music City, my salesperson was John Bailey. John was very Knowledgeable about all the features of each vehicle he showed me. He covered all options necessary for my purchase. This included performance and handling, safety features,...
Google Review
- November 18, 2020
I've always wanted a Mercedes and a time as such finally presented itself and thanks to John Bailey with Mercedes-Benz of Music City, I am driving my dream car! We looked at several options but I explained to John that I didn't want to settle and he found me the perfect car! The entire process went...
Response from the owner Replied: Talitha, congratulations on you new Mercedes!! We are so glad to hear that John Bailey was able to help you find your dream car! Thank you for this review and please come see us again soon.
Yelp Review
- November 17, 2020
As always the service I received when I took my vehicle in to MB Music City was superb. My service advisor Brent kept me informed with everything going on with my vehicle every step of the way before proceeding.He is very good at his job. The service manager Mr. Hudson was even better if that's...
Yelp Review
- November 17, 2020
The service department is great at Mercedes Benz of Music City. First class customer service. They may not be the cheapest in town, but they're the best! Jeff Mullins is an awesome service advisor.
Google Review
- November 16, 2020
Great selection and the facilities are incredible...Needed a car quickly and Brooks delivered with great service and a great price.
Response from the owner Replied: Jeffery, we are so glad Brooks was able to quickly find you a vehicle! Thank you for being our customer.
Google Review
- November 16, 2020
Recently leased a new SLC 300 Roadster with the assistance of Dustin Durham. Great experience! Thanks Dustin!
Response from the owner Replied: Micheal, thank you for this 5 star review. We are so glad Dustin was able to assist you in finding your SLC 300 Roadster. Congratulations!
Edmunds.com - Service Review
- November 16, 2020
After scheduling an afternoon appointment for service and tires, the day of the appointment, my schedule unexpectedly changed. However, with a simple text message, Jeff (my go to guy) accommodated my schedule and let me drop the car off at my convenience. While inside, social distancing measures...
Google Review
- November 14, 2020
My experience at this dealership was fantastic. My sales consultant, Dustin Durham, was so incredibly nice, patient and not pushy whatsoever. If I could have rated him with 6 stars I would have. This process was seamless and effortless, and I am so thrilled about my new SLC 300!!! Thanks Dustin!
Response from the owner Replied: Nicholas, thank you for taking the time to give us a 5-star review! We are so glad you enjoyed working with Dustin. Congrats on your new SLC 300 and thank you for being our customer.
Google Review
- November 14, 2020
Every time I come here the service is amazing. Zack espcially, he is always so so nice and helps me with everything I need on the spot. He always has the best attitude and biggest smile. Knows everything about every car here! Come to MBofMC for Mercedes needs.
Response from the owner Replied: Shannon, thank you for this review. Zack is the best and sure does know his stuff when it comes to Mercedes. We are so glad he could help you. Please come see us again soon
Google Review
- November 14, 2020
They are extremely friendly and very helpful. If you are looking to buy a car ask for Beatrix. She is amazing at what she does. She goes above and beyond for her clients. Highly recommend!!! Beatrix thank you
Google Review
- November 14, 2020
Google Review
- November 13, 2020
Response from the owner Replied: We fully stand by our manager on his decision. You live out of state, bought a new part from us, put your old part in the box and tried to get us to refund your money. We did not fall for this odd deception and you chose to slander us and wrote a misleading lie on our review page.
Google Review
- November 12, 2020
Dustin was great! Fair prices, beautiful cars and painless process. Friendly sales reps and willingness to work together makes for an excellent experience. I would recommend!
Yelp Review
- November 11, 2020
I have been having my car serviced at Music City Mercedes since the day they opened. The service is absolutely TOP NOCTE , I would go no where else,Jeff Muller has been my service rep for years and has always made sure that I was HAPPY before he would let me leave. Thank You Music City and Thank You...
Yelp Review
- November 11, 2020
I always feel like my car is in great hands here. I never feel "nickel and dimed" and I trust them to make the best decisions for my safety in a timely and cost efficient manner. Matt is very knowledgeable with any questions I have with my car, is extremely courteous, and is a pleasure to talk with....
Google Review
- November 11, 2020
Dropped in for some help with my GLC 43 AMG that I recently had shipped from Texas and was assisted by Concierge (Zack Romero). All questions were answered - also offered to set up my remote start app. First time to visit this dealership, will return for service in future.
Google Review
- November 09, 2020
Scott Halpern is the only Mercedes salesperson I will ever do business with. He is not only professional but very personable. Scott does not sell you a vehicle, he assist you in selecting just the right vehicle to match your lifestyle. You will be 100% satisfied with your purchase.
Response from the owner Replied: Thank you so much for this review. We are so glad Scott was able to assist you in finding your perfect vehicle. We are thrilled you are satisfied with your purchase. Thank you for being our customer!
Google Review
- November 09, 2020
Response from the owner Replied: Harvey! We are so glad Dustin was able to assist you in your car buying journey. He is such an amazing member of your team here. We will pass on your kind words. Congratulations on your new vehicle. Thank you for trusting us with your business.
CarGurus Review
- November 09, 2020
These guys are great and have a wonderful selection
Google Review
- November 07, 2020
Bad customer service.
Response from the owner Replied: It appears you are an automotive wholesaler and run a business selling cars. You may have had some issues ordering parts? If you have time please contact us to discuss what happened and how we can assist further. We appreciate the opportunity to work through your concerns.
Google Review
- November 06, 2020
Response from the owner Replied: WOW! Thank you so much for this amazing review. We are so glad John gave you an incredible car buying experience. Please stop in and see us again soon!
Google Review
- November 05, 2020
Bea Mohsenin, worked with my wife and I tirelessly, until we found the RIGHT car, at the right price. The management also went out of their way to make the experience that much better. When its time for a new car you bet I will go back and buy another car from Bea Mohsenin and Nick Saban! Roll Tide!
Response from the owner Replied: Christian! Thank you so much for this 5 star review. Bea is such an amazing member of our family here at MBofMC. We are so glad she was able to find the perfect vehicle for you! Thank you for being our customer and welcome to the MBOFMC Family.
Google Review
- November 04, 2020
Response from the owner Replied: Thank you so much for this review. We are so glad we could help you have a pleasant car buying experience. We will pass on your kind words. Thanks again!
Google Review
- November 04, 2020
Scott was extremely helpful. The car I came to see sold the night before and he found me an incredible car. Answers every phone call immediately. Great to work with!
Response from the owner Replied: Karen, thank you so much. We are so glad Scott was able to find you an incredible vehicle. Thank you for your business. Please come see us again soon.
Google Review
- November 04, 2020
Beatrix Mohsenin was the best!! So helpful and sweet the entire time, made sure we got -everything- that we wanted out of our car. She ran around with us all day letting us test drive cars and look at everything. The rest of the staff was amazing as well, so friendly, front desk was amazing. We will...
Response from the owner Replied: Beatrix is the best! Thank you for taking the time to explain how great she is! We are so glad Bea was able to help you in your vehicle search. Please come see us again soon!
Google Review
- November 04, 2020
Google Review
- November 03, 2020
Shopping here made me feel comfort/trust. Staff is also friendly. Brooks was my salesman and is awesome!
Response from the owner Replied: Holly, we are so glad we were able to make you feel comfort and trust while you shopping for a vehicle. We will pass on your kind words to Brooks. Please stop in and see us soon
Google Review
- November 03, 2020
Have John Bailey as my sales man great service and always gets back to me promptly regarding any questions I have
Response from the owner Replied: Ryan, thank you for this review and for your business! Please come see us again soon!
Google Review
- November 03, 2020
Brooks and Dustin were incredible. Very responsive and helpful during the process of buying my new truck
Google Review
- November 03, 2020
Both my friend of mine and I got cars from Scott hes awesomeJust stop by the dealership to ask him a question and get something at the parts counter and he immediately came outside got my vehicle and said were gonna wash it to make it clean. Excellent service, excellent dealership everyones friendly...
Google Review
- November 03, 2020
Just bought a new car from MBMC and were delighted with the whole process. Our sales consultant, Bea Mohsenin, was very professional and friendly. She is extremely knowledgeable about cars in general and was very helpful in getting us the right car. We knew the style of car we wanted and Bea took...
Google Review
- November 03, 2020
Bea M. is such an amazing person to work with! She is extremely knowledgeable about all things Mercedes.
Response from the owner Replied: Clayton! Thank you for this 5 star review. Bea is the best! We are so lucky to have her on our sales team.
Google Review
- November 03, 2020
Had a great time looking at cars and learning from Bea. This location is great and Id highly recommend!
Response from the owner Replied: Carson! Thank you for this review. We are glad Bea was able to help inform you. Thanks again!
Google Review
- November 03, 2020
Took my daughter to the dealership to look at a used Honda Accord. It was not exactly what we wanted. There were also other issues with the credit. Scott called City Auto in Murfreesboro and he called Darrell waltrip Honda in Franklin. We found exactly what we were looking for at City Auto. They...
Google Review
- November 03, 2020
Purchased my first 2020 Mercedes in Sept after being a loyal Lexus owner for many years. Brooks Lannert of MB Music City was informative, friendly and easy to work with in making our purchase seamless. He has continued to be helpful and I feel no hesitation to contact him if I have any questions. If...
Response from the owner Replied: Nicki, thank you so much for this 5 star review! We are so glad Brooks was able to help you find your first Mercedes. Congratulations and welcome to the Mercedes-Benz of Music City family.
Google Review
- November 03, 2020
We leased a car from Scott about a year and a half ago. Did not know if we wanted to keep it or turn it back in. After a couple conversations with Scott we did what was best for us and purchased our leased vehicle. Absolutely pleased with our decision and will refer our friends to Scott. Hope to be...
Google Review
- November 03, 2020
We have had the best experience at this dealership. Everyone is so helpful and truly wants your experience to be special. Service is top notch, and Zach Romero has helped us immensely teaching us how to get the best use of your vehicle. Highly recommend!
Response from the owner Replied: Danny, thank you for this 5 star review. Your kind words mean so much to us. Thank you for being our customer!
Google Review
- November 03, 2020
Recently purchased an exquisite GLE 350 from this dealership. Dustin was my salesman and Sam the GM was involved as well. Came from Memphis as they had the car equipped the way we wanted it. They were OUTSTANDING to work with and everything was smooth and easy! Thank you!
Response from the owner Replied: Tony, thank you for this amazing review! We are so glad Dustin and Sam were able to help you find the perfect vehicle!
Google Review
- November 03, 2020
First experience at MBofMC and Bea was outstanding. Loved working with her. Extremely knowledgable about the different cars we were looking at, and intuitively seemed to know what we wanted based on how much we drive. She's telepathic! Entire team was great, but Bea (with a great German accent,...
Response from the owner Replied: Jamie, thank your for your kind words. We are so delighted Bea was able to help you find the vehicle you were looking for. She truly is an expert of our brand! Thank you for being our customer and welcome to the MBofMC family.
Google Review
- November 03, 2020
I just purchased a car from John Bailey at Mercedes Benz of Music City and it was truly an amazing experience. John is so helpful, honest, and works very hard to find and create the perfect car for you! Will absolutely be calling John again!
Google Review
- November 03, 2020
Amazing experience at Mercedes-Benz of Music in the purchase of my new A220. Amazing car! Also, I highly recommend John Bailey if you are looking for a new car. Very professional and really took the time to understand what I was looking for.
Response from the owner Replied: Joshua, Congratulations on your new A220. We are so happy you enjoyed working with John Bailey. He is such an amazing member of our team. Thanks again!
Google Review
- November 03, 2020
If in the market for a Mercedes most DEFINITLY ask for Bea as your salesperson. We have bought 2 Mercedes from her. She is the BEST and goes above and beyond!!!
Response from the owner Replied: Ray, thank you for taking the time to give us a 5 star review. We are so glad Bea has been able to help you and all you car purchases. Thank you for your continues business.
Google Review
- November 03, 2020
John Bailey has made our experience at Mercedes Benz of Nashville amazing. From the buying experience where he dropped the car off at our house to helping us manage the hassle of loosing a set of keys. We highly recommend working with John.
Google Review
- November 03, 2020
Mercedes -Benz of music city in Nashville TN is first class! The entire staff there are helpful and very knowledgeable! We have bought from almost every dealership in the Nashville area and no ones costumer service or dealership compares to this one. Its so clean, new, nice, and stocked with...
Google Review
- November 03, 2020