Response from the owner Replied: Hi Mollie,We absolutely value your business and so very grateful to see your kind recommendations! Thank you for the opportunity to serve you! Please always feel welcome to contact us. Your complete satisfaction is important to us.Kind wishes,Kimberlee CamargoReputation and Brand Managerkim.camargo@fletcherjones.com

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Response from the owner Replied: Hi Lin Ryan,Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Tamir is awesome! He helped me buy a beautiful car - mostly over the telephone. He came in early to prep the car and get me in and out of the dealership smoothly. Thanks Fletcher Jones!

Response from the owner Replied: Hello Andrew Anderson,Congratulations on your gorgeous recent vehicle purchase! The team at Fletcher Jones Imports appreciates you taking the time to share your kind sediments regarding your recent visit with Tamir. It's wonderful reviews like yours that truly represent what we strive for everyday! We'll be sure to relay over the kind words expressed on your behalf. We are grateful for your business and recommendations and look forward to serving you for many years to come!All the Best,Your Friends and Family at Fletcher Jones Imports

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Sasha was our sales advisor. Truly helpful in answering our questions and getting the deal we requested.

Response from the owner Replied: Hi Amit! Thank you for the fantastic review of Sasha's service as your sales advisor. We're thrilled to hear that they were able to assist you with your questions and get you the deal you were looking for. We appreciate your feedback and hope to serve you again in the future.Kind Regards,Your Friends and Family at Fletcher Jones Imports

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WONDERFUL experience buying my new car. We had an issue with a recall when my husband flew to pickup my car and he came home empty handed. By no means was this the dealers fault and they paid for his flight home and ended up shipping the car to us for all our trouble. Mike Mondesi was fantastic, and...

Response from the owner Replied: Hi Dani, thank you for sharing your wonderful experience with us! We're thrilled to hear that Mike provided top-notch service and made a challenging situation easier for you. We truly appreciate your kind words and look forward to assisting you with any future car purchases. Thank you for choosing us!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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This place is pretty awesome our sales man name Bryce Nass is really nice guy to work with, very helpful to detail.

Response from the owner Replied: Hi Victor, we're thrilled to hear about your positive experience with Bryce! Thank you for taking the time to share your feedback. We strive to provide excellent service and are delighted to know that it's reflected in your interactions with our team members. We appreciate your support!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Too bad! Thought I would take a look at a few Mercedes. Do you know there was no one who new enough information about the cars to answer questions. Staff needs to be trained on products

Response from the owner Replied: Hello Michelle,Your experience is important to all of us at Fletcher Jones Imports and we would like to follow up in hopes that we may work together to turn your experience around. Your satisfaction is important to me. Please contact me directly at Kim.camargo@fletcherjones.com Best,Kimberlee Camargo Reputation and Brand Loyalty Manager

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Always bring my car to wash.

Response from the owner Replied: Thank you so much, Yoshimi, for your kind words! We appreciate your trust in us to keep your car looking its best. We look forward to serving you again soon!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Just purchased my first luxury car with the help of Jordan R. a Sales consultant he made me very comfortable coming from regular car he was the best and very knowledgeable and patient with us and great with answering all questions…. He is the best I definitely say ask for him if you want great...

Response from the owner Replied: Hi Shaquilla, thank you for your positive feedback! We're thrilled to hear that Jordan provided you with excellent service and made you feel comfortable throughout the process. We appreciate your recommendation and hope you enjoy your new luxury car. Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Brought my CLA250 4matic here for a rear differential replacement, and they put in the claim for me with carshield and took care of everything, steam washed my car inside n out including engine compartment and my car drives like new. Nicholas Stark was very helpful and responsive throughout the...

Response from the owner Replied: Hi TJ, thank you for your kind words and for choosing our service. We're thrilled to hear that Nicholas provided excellent assistance and that you had a great experience overall. We appreciate your support and look forward to serving you again in the future. Take care!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Their service saved our Sprinter van! Best of the best of the best!

Response from the owner Replied: Hello We Are Soulbots, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complementing our level of professionalism. We'll be sure to relay over the kind words expressed on your behalf. We look forward to serving you for many years to come! All the Best, Your Friends and Family at Fletcher Jones Imports

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Response from the owner Replied: Hello Adachi-san,Thank you for the 5-star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Me and my Dad we're getting a new car, so we came here. The whole dealership was great, and the customer service was great as well. We came, traded in our car, and got a new one in less than 2-3 hours. I'd definitely recommend this dealership to anyone! 10/10.

Guest R. Replied: Hi Squid, thank you so much for choosing our dealership for your car purchase. We're thrilled to hear that you and your dad had a great experience with our team and our customer service. We appreciate your recommendation and look forward to serving you again in the future.Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Great dealership! Friendly and professional staff that make the car buying process easy and stress-free!

Response from the owner Replied: Hi Faye, thank you for your kind words! We strive to create a friendly and professional experience for our customers. We're thrilled to hear that we made your car buying process easy and stress-free. If you have any questions or need further assistance, feel free to reach out.Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Bought 2 cars from here and love the personal attention you get.

Response from the owner Replied: Hello Jin,We strive to be the best in the business, and thrilled to know these talented team. Our team is grateful to know of their exquisite service as we are truly honored to have earned your business & loyalty.Kind Regards,Your Friends and Family at Fletcher Jones Imports

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I needed to sell my 2019 ram 1500 rebel and went to various car dealerships and was given low offers and some horrible services I decided to give one more try and was contacted by Michael at Fletcher Jones and they did great at offering me a good price for my truck and took care of me. Very happy. I...

Response from the owner Replied: Hi Robert!Thank you so much for sharing your positive experience with us! We're thrilled to hear that Michael was able to offer you a good price for your truck and provide excellent service. We appreciate your recommendation and look forward to serving you again in the future.Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Had a rattle in my new EQE3500+. John took care of it while providing me with a very nice loaner and updating me promptly on any status change. Highly recommend this car dealer!!

Guest R. Replied: Thank you, Oren, for your kind words! Ensuring customer satisfaction is our top priority. We're glad John was able to address your concerns and provide excellent service. We appreciate your recommendation and look forward to assisting you in the future!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Response from the owner Replied: Hello Nichole,Thank you for the 5-star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Absolutely the very best car buying experience I have ever had!! There are not words to explain how amazing!! Thank you all

Response from the owner Replied: Tadd, we are thrilled to hear that you had the best car buying experience with us! Your kind words mean a lot to our team. Thank you for choosing us, and we hope to serve you again in the future.Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Service advisor Dennis is concerned and knowledgeable. I have our purchased 4 cars from this dealership and for the most part have been totally satisfied with service and sales departments. But as Mercedes is, be aware they are expensive to maintain. Go to someone you can trust, it's a lot of money

Guest R. Replied: Hi Richard,All of us at Fletcher Jones Imports appreciate your loyalty and wonderful comments regarding your experiences working with Dennis and our sales team. Please know we are always available to assist and look forward to seeing you again at your next scheduled visit.Warm wishes,Kimberlee Camargo Reputation and Brand Managerkim.camargo@fletcherjones.com

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Amazing staff!! Just brought new Mercedes there!! Great deal!! No haggle

Response from the owner Replied: Hello Conglomerate Martin,Congratulations on your beautiful new Benz purchase! We are so appreciative of your feedback about your experience with ­our team. We are delighted to hear that our team was able to deliver such exceptional service and helped you find the perfect vehicle that best suits your needs. We'll be sure to relay over the kind words expressed on your behalf. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment!All the Best,Your Friends and Family at Fletcher Jones Imports

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Very professional service.

Response from the owner Replied: Thank you, Robert, for your kind words! We strive to provide a professional service to all our clients. If there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your support!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Our car buying experience was met with exceptional customer care & attention to detail, including creative in-house financing and one-stop shopping for extended warranty & vehicle protection plans

Response from the owner Replied: Hi Ricki & Renee!Thank you so much for your kind words! We strive to provide exceptional customer care and attention to detail in every car buying experience. We're glad you had a positive experience with our creative in-house financing and one-stop shopping for extended warranty & vehicle protection plans. We appreciate your feedback!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Our car buying experience was met with exceptional customer care & attention to detail, including creative in-house financing and one-stop shopping for extended warranty & vehicle protection plans

Guest R. Replied: Hi Ricki!Thank you for taking the time to share your positive experience with us! We're thrilled to hear that our team provided exceptional customer care and attention to detail during your car buying journey. We strive to make the process seamless and convenient for our customers. We appreciate your feedback!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Visit Fletcher Jones Las Vegas for a problem with seatbelt. Staff member was very friendly and helpful in suggesting a quick fix.

Response from the owner Replied: Hi Mercedes, Thank you for your kind review! We're thrilled to hear that our staff provided you with friendly and helpful service.Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Response from the owner Replied: Hello balvir sodhi,Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports

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FJI is the premier luxury automobile service organization in the Valley. From the greeter to the SA's to the porters to the leadership team. They are simply outstanding. Always deliver a client experience. They truly live the mission, "The best or nothing".Thank you

Response from the owner Replied: Hi Marc, Thank you so much for your kind words! We strive to provide the best client experience possible and it's wonderful to hear that we're delivering on that. We appreciate your support and look forward to serving you again in the future.Best Wishes,Your Friends and Family at Fletcher Jones Imports

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Cal is an exceptional human being, a truly genuine guy. We are incredibly fortunate to have him, especially after his return from retirement. He consistently made me feel at ease throughout the entire process with my Sprinter Motorhome. This is actually my second time coming back in just 3 years,...

Guest R. Replied: Hello Hector,Thank you so much for your kind words! We're thrilled to hear that Cal provided exceptional service and made you feel at ease. We're grateful for your continued support and look forward to serving you again in the future.Best Regards,Your Friends and Family at Fletcher Jones Imports

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I have been a loyal customer of the service repair department at Mercedes of Las Vegas for nearly a decade now. Their precision workon my Mercedes, coupled with theirexceptional customer service, integrity, and loyalty towards their customers, always inspire me. Recently, when I had acomplicated...

Response from the owner Replied: Hello Caron,Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during all your service visits with Josh S and appreciate you complementing our level of service. We look forward to serving you for many years to come!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Good place to bring you Mercedes my Service advisor is awesome. Thank you Dennis.

Response from the owner Replied: Hello there,Thank you so much for taking the time to acknowledge Dennis! We will be sure to pass along your kind compliments and gratitude. Thank you again for choosing Fletcher Jones, we look forward to welcoming you back soon!Take care,Your friends and family at Fletcher Jones Imports

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I have purchased 11 Cars (New & CPO) from Fletcher Jones in Cali & Vegas. My last purchase of a New E450 Cabriolet was the smoothest of ALL. Kam Garrett took me from the locating of this Car to Closing in an absolute Professional manner showing the utmost Patience and Compassion ALL the way...

Response from the owner Replied: Hello L J De Martini,Congratulations on your gorgeous Mercedes-Benz E450 Cabriolet purchase! The team at Fletcher Jones Imports strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Kam Garrett has always been helpful, knowledgeable, and assisted you the best pricing to care for your Benz. We'll be sure to relay over the kind words expressed on your behalf. We are grateful for your business and we look forward to serving you for many years to come! Please reach out to us if we can be of any further assistance to you now or in the future.All the Best,Your Friends and Family at Fletcher Jones Imports

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I have purchased 11 Cars (New & CPO) from Fletcher Jones in Cali & Vegas. My last purchase of a New E450 Cabriolet was the smoothest of ALL. Kam Garrett took me from the locating of this Car to Closing in an absolute Professional manner showing the utmost Patience and Compassion ALL the way...

Guest R. Replied: Hello L J De Martini,Congratulations on your gorgeous Mercedes-Benz E450 Cabriolet purchase! The team at Fletcher Jones Imports strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Kam Garrett has always been helpful, knowledgeable, and assisted you the best pricing to care for your Benz. We'll be sure to relay over the kind words expressed on your behalf. We are grateful for your business and we look forward to serving you for many years to come! Please reach out to us if we can be of any further assistance to you now or in the future.All the Best,Your Friends and Family at Fletcher Jones Imports

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Response from the owner Replied: Hello Sev Nd,Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come!Take Care,Your Friends and Family at Fletcher Jones Imports

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Smooth Transaction, I got Excellent condition car, everyone really helpful.

Response from the owner Replied: Hi Fitri,Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports

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When you purchase a Mercedes out of the places in Vegas… THIS is where you want to do your business. I didn’t feel judged ,I didn’t feel pressured, and I felt heard.Thank you to Lois for making my experience and going above and beyond!!

Response from the owner Replied: Hello Meagan,We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it’s wonderful to hear Lois delivered exceptional sales experience! Thank you for allowing us the opportunity to earn your business!All the best,Your Friends and Family at Mercedes-Benz of Ontario

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Kew lil dealership..

Response from the owner Replied: Hello Royal Blood,Thank you for taking the time to post your review. Please let us know if we can be of any further assistance in the future.Kind regards,Kimberlee CamargoReputation and Brand Loyalty Manager

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Beautiful Dealership

Response from the owner Replied: Hello Angela,Thank you for taking the time to share your feedback and 5-star rating. We are truly flattered to have your thoughtful compliments. Your wonderful rating reflects our mission, delivering world-class service experiences!Best Wishes,Your Friends and Family at Fletcher Jones Imports

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Response from the owner Replied: Hi Stefan,Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Mercedes-Benz of Ontario

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It's professional and service to the higher standards.

Response from the owner Replied: Hello Richard,Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during all your service visits and appreciate you complementing our level of service. We look forward to serving you for many years to come!Best Regards,Your Friends and Family at Fletcher Jones Imports

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Thank you Bryce for taking care of me and my family!! Super friendly environment I will be referring everyone to him !

Response from the owner Replied: Hello Karo,It’s really rewarding hearing that Bryce was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come!Warm Wishes,Your Friends and Family at Fletcher Jones Imports

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Great professional quality service always provided by this dealership Keep it up. They always fix it right the first time at a fair price and everyone is always helpful and friendly

Guest R. Replied: Hello Cal,Thank you for taking the time to share your feedback and 5-star rating. We are truly flattered to have your thoughtful compliments and recommendations. We strive to be the best dealership. We’re glad we could help get your car in tip-top shape.Best,Your Friends and Family at Fletcher Jones Imports

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This is a really nice Mercedes Benz dealership. The manager even came out and congratulated us on our purchase. Highly recommend them for anyone wanting to purchase a car. :)

Response from the owner Replied: Hello Kathleen,Congratulations on your new vehicle! We are so appreciative of your feedback about your experience! We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect car. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment!Best Wishes,Your Friends and Family at Fletcher Jones Imports

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My car ended up having a flat tire. I needed my car for business the following day. I called up my advisor James Cote and explained the situation and he was able to give me a time slot to replace my tire. I had tire coverage which gave me a zero balance on my invoice. From the time I arrived till...

Guest R. Replied: Hello Bonnie B.,We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it’s wonderful to hear that Michael Mendessi delivered an exceptional sales experience. Additionally, we are beyond happy to read that Dave Miller was able to serve your needs quickly and efficiently. We’re glad we could help get your car in tip-top shape.All the Best,Your Friends and Family at Fletcher Jones Imports

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Fletcher Jones Imports is an exceptional car experience. The salesman are all friendly and helpful. We had Samantha Baptista as our salesperson and she was very accommodating and showed us all we wanted to see and answered all our questions. Her knowledge moved us swiftly through the purchasing...

Guest R. Replied: Hi Kathleen F,Congratulations on your gorgeous Benz purchase! Thank you for choosing Fletcher Jones Imports! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Samantha Baptista ensured you had a great time while searching for the perfect vehicle that best suits your needs. We'll be sure to relay over the kind words expressed on your behalf. It was our pleasure to help you get to know every aspect of your vehicle. Our team of experts are looking forward to welcoming you again and are here to help should you need us.Warm Wishes, Your Friends and Family at Fletcher Jones Imports

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I hated How my car buying deal went down but today im going to give them.4 stars only because they finally deserve it I purchased the warranty with the car I brought last month and I must say They stood behind there products and services. Not like most warranty companies. My new tire caught a flat.I...

Response from the owner Replied: Hello Sonya,This review made our day and we couldn't be more thrilled to learn of the great support you recieved with warranty coverage. They are a true compliment to vehicle ownership and happy your flat tie was attented to with the utmost service and care. Please accept our sincerest apologies for the way you left feeling after your sales visit and hope if you have any outstanding questions you would feel welcome to contact me. We look forward to our journey ahead together and assisting you with all of your Mercedes-Benz needs. Warm regards,Kimberlee CamargoReputation and Brand Managerkim.camargo@fletcherjones.com

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New 2024 Maybach purchase.Jay and Howard are EXCEPTIONAL.Tell them I sent you to purchase your new Mercedes!

Response from the owner Replied: Hi James Beauparlant,Congratulations on your gorgeous new 2024 Maybach! We are so appreciative of your feedback about your experience with ­Jay and Howard. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect vehicle that best suits your needs. It brings us so much joy hearing Jay and Howard went above and beyond with reaching the best pricing to care for the vehicle of your choice. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment!Take Care,Your Friends and Family at Fletcher Jones Imports

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We found great service here from our rep LaRoyne Brown and also all their supporting staff. Thank you!

Response from the owner Replied: Hello Queenie Waa,Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with LaRoyne Brown and appreciate you complementing our level of professionalism. It brings us so much joy hearing LaRoyne went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely fashion. We'll be sure to pass along the kind words expressed on your behalf. We look forward to serving you for many years to come!Best Wishes, Your Friends and Family at Fletcher Jones Imports

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Mike Mondesi is the BEST, before and after the sale, he makes you feel like more than a number. He’s kind and very knowledgeable. He’s my go-to guy for my future purchases.

Response from the owner Replied: Hi Gretchen W,Congratulations on your gorgeous Benz purchase! The team at Fletcher Jones Imports strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Mike Mondesi has always been helpful, knowledgeable, and assisted you the best pricing to care for your MB. It brings us so much joy hearing that Mike went above and beyond with reaching the best pricing to care for the vehicle of your choice. We'll be sure to pass along the kind words expressed on your behalf. We are grateful for your business and we look forward to serving you for many years to come!Best Wishes, Your Friends and Family at Fletcher Jones Imports

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Delivered cars to this dealer.Clean and people are polite

Response from the owner Replied: Hello,Thank you for your kind review! Our goal is to provide the best experience possible.Warm regards,Kimberlee CamargoReputation and Brand Managerkim.camargo@fletcherjones.com

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Had my car serviced here for routine maintenance and an open recall, appointment set up was easy online and a scheduler would be calling you. I was told I can wait for the A1 service but the recall process was not clear if I wait for it so I was offered the free shuttle service ride back to my house...

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I purchased a few vehicles over there. I always have a great service I highly recommend if it’s your first time to go in ask for ricks he will help you show you and teach you everything you need and if you are confused, which vehicle you want, he will help you to choose the right one the feature in...

Response from the owner Replied: Hello Just A Review,Thank you for choosing Fletcher Jones Imports! It is our top priority to give guests an outstanding experience. With that, it is a delight to hear Rick ensured you had a great time while searching for your previous vehicles. It was our pleasure to help you get to know every aspect of your vehicles and thank you for allowing Rick to earn your business!Best Regards,Your Friends and Family at Fletcher Jones Imports

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love this place

Response from the owner Replied: Hello 365 Mountain Market,Thank you for the 5-star rating! Our team looks forward to creating the friendly and welcoming place for you to love! We look forward to serving your needs to come.Warm Wishes,Your Friends and Family at Fletcher Jones Imports

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John is my advisor here in Nevada they take great care of me & my car had same problem & Nevada honored my warranty from California no price gauging

Response from the owner Replied: Hello Shelton Young,The team at Fletcher Jones Imports strives to provide each guest with an exceptional experience. Our team was beyond happy to read that John has always been helpful, knowledgeable, and assisting you the best pricing to care for your MB. We are grateful for your business and we look forward to serving you for many years to come!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Courteous and excellent upgrade and maintenance service!

Response from the owner Replied: Hello Cami Inez Love,Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during all your service visits and appreciate you complementing our level of service. We look forward to serving you for many years to come!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Love the atmosphere

Response from the owner Replied: Hello Justin,Thank you for your 5 star review! We are pleased to hear you had such a great experience and we look forward to working with you again.Best,Your friends and family at Fletcher Jones Imports

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Excellent experience. Bryce in sales is a very good man, knowledgeable and low pressure. Ditto for Mike in the F&I office. We got the exact car we wanted at an unbeatable price, but more than that my girlfriend who is afraid of car dealers loved it. Thanks gents. We will be back.

Response from the owner Replied: Hello Gregory Ingle,Congratulations on your vehicle! We are so appreciative of your feedback about your experience with ­Bryce and Mike. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect car. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment!Best Regards,Your Friends and Family at Fletcher Jones Imports

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Best service and service advisor.

Response from the owner Replied: Hi j. corpuz,Thank you for the 5-star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit.Best,Your Friends and Family at Fletcher Jones Imports

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I would rate Fletcher Jones Imports 5 stars because of the way I was treated. I had made an appointment to see a car that I had found on line & I was welcomed and directed to Kam, the person I had made the appointment with. He was very pleasant & showed me the different features of the car. He was...

Response from the owner Replied: Hello Jo Lenhart,Thank you for choosing Fletcher Jones Imports! It is our top priority to give guests an outstanding experience. With that, it is a delight to hear Kam ensured you had a great time while searching for the perfect vehicle. It was our pleasure to help you get to know every aspect of your vehicle. We look forward to assisting you for many years to come and are here to help should you need us.Best Wishes,Your Friends and Family at Fletcher Jones Imports

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Always get the best service at the Mercedes dealership on Sahara with Dave miller , he’s the best

Response from the owner Replied: Hello Ruby Alhaddad,It’s really rewarding hearing that Dave Miller was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Response from the owner Replied: Hi John Dudley,Thank you for the 5-star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Fantastic experience. Needed oil and regular maintenance. I thought i needed new tires. Only needed a rotate and balance. The good advice probably saved me $800.00 Service tech was great and the time it took to drop off and pick was minimal. No waiting. Could not ask for anything more.

Guest R. Replied: Hi Dom,Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during all your service visits and appreciate you complementing our level of service. We look forward to serving you for many years to come!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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i just purchased a second car with this dealer and i have the best service ever..!! yogui and jordan helped me with my 2 purchases i love the service and care.

Guest R. Replied: Hi Haydi,Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Response from the owner Replied: Hello Andrew,We absolutely value your business and so very grateful to see your kind recommendations! Thank you for the opportunity to serve you! Please always feel welcome to contact us.Kind wishes,Kimberlee CamargoReputation and Brand Loyalty Managerkim.camargo@fletcherjones.com

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Grat dealer, great person, professional.Mr Howard Mr Sasha and Ms Doris .Are very much kind and very helpful.

Response from the owner Replied: Hello Joseph Dayan,Congratulations on your new vehicle! We are so appreciative of your feedback about your experience with ­Mr. Howard, Mr. Sasha, and Ms. Doris. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect car. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Usually, I expect to be at a dealership all day, going back and forth over this and that, but this experience was absolutely terrific. From the very beginning, Sasha was so helpful with all of our questions and concerns and navigated us through the whole process swiftly. It was apparent from the...

Guest R. Replied: Hello Phil L,Congratulations on your beautiful vehicle purchase! We are so appreciative of your feedback about your experience with Sasha. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect vehicle that best suits your needs. We'll be sure to pass along the kind words expressed on your behalf. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment!All the Best,Your Friends and Family at Fletcher Jones Imports

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I’m giving this review three stars because I felt like this place is average. I walked into the dealership and didn’t feel very welcomed or much support given. I’ve leased two Mercedes over the course of six years in California so I love Mercedes-Benz. This dealership hesitated on even showing me...

Response from the owner Replied: Hi Chloe, Thank you for being a valued part of the Mercedes-Benz family and allowing our team the opportunity to work with you on your quest for a new electric vehicle. Please accept our sincerest apologies for any communication challenges you encountered recently. We do appreciate having the opportunity to see your feedback and will utilze your insight to further coach and develop our team. It is our greatest hope that we will have another opportunity to better serve you in the future. Congratulations on your purchase!Sincere wishes,Kimberlee CamargoReputation & Brand Manager

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Any time you have to pay for something you didn't expect, it doesn't rate very high. Fletcher Jones serviced my vehicle and I had no issues.

Response from the owner Replied: Hi Anthony, All of us at Fletcher Jones Imports take our reviews very seriously, with the guest experience being our highest priority. Our team is truly grateful to have had the opportunity to assist you with your vehicles concerns upon its recent tow in to our facility. We do understand your concerns and worked with insurance company to the best of our abilities to accommodate this unexpected circumstance.Respectfully,Kimberlee CamargoReputation and Brand Loyalty Manager

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Response from the owner Replied: Hello Budd Bernie,Thank you for taking the time to share your feedback and 5-star rating. Please let us know if we can be of any further assistance to you now or in the future.All the Best, Your Friends and Family at Fletcher Jones Imports

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Dennis really helps me out and gets me in quick with an appointment for maintenance. Makes sure everything is taken care of, goes above and beyond.

Guest R. Replied: Hello Mikea T.,Having the opportunity to share our passion and commitment to Mercedes-Benz brand with an amazing guest like yourself is truly a treat! Thank you for allowing Dennis the privilege to earn your business and attend to your service needs! We are truly flattered and look forward to working with you for many years to come! Best Regards,Your Friends and Family at Fletcher Jones Imports

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The quality of service I receive from Dennis Eich and Fletcher Jones is amazing. Everyone who I've encountered at FJ is always helpful and pleasant. Dennis has been my service advisor for years, and he is always fun to work with and fair. They're super busy, so book ahead of time.

Guest R. Replied: Hello R F.,It’s really rewarding hearing that Dennis Eich was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come!Best Regards,Your Friends and Family at Fletcher Jones Imports

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Me and my son got our Mercedes-Benzes from Fletcher Jones. thank you guys! You are the best!

Guest R. Replied: Hi Annamaria K.,Congratulations on your recent purchase! Our team is delighted to hear about your exceptional sales experience. We look forward to your next visit. Best Regards,Your Friends and Family at Fletcher Jones Imports

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Yogi and Mike at Fletcher Jones was simply amazing. We went in to purchase a car and the customer experience was a 10/10. They took great care of us from start to finish and made the process very relaxed and easy. GREAT Job guys and I highly recommend Fletcher Jones

Guest R. Replied: Dear Lisa,Congratulations on your new Mercedes-Benz! We are so appreciative of your feedback about your experience with Yogi and Mike. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect car. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Response from the owner Replied: Hi Ur1Geek Guru,Thank you for the 5-star rating! Our team looks forward to serving you again in the near future.Best Wishes,Your Friends and Family at Fletcher Jones Imports

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Staff always very kind and helpful.

Response from the owner Replied: Hello ­­David Robinson,Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Best dealer ship in Vegas . Great staff , u can buy car with no pressure at all and they will help u to get what u need . Sasha is the best sales man . Doris great in finance. Howard great Manager

Guest R. Replied: Hello Joseph D.,Congratulations on your new vehicle! We are so appreciative of your feedback about your experience with Sasha, Doris, and Howard. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect car. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Man these guys are top notch!Rex is a family friend and he did not disappoint at all I have had the worst experiences at car lots but these guys are just wired different!Thank you Rex from me and my family as well as all the employees at fletcher jones!

Response from the owner Replied: Hello Thomas Gill,We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it’s wonderful to hear that Rex delivered an exceptional sales experience! Thank you for allowing us the opportunity to earn your business!Best wishes,Your Friends and Family at Fletcher Jones Imports

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The people here are so awesome

Response from the owner Replied: Hi Carla,Thank you so much for your kind words! We're thrilled to hear that you had an awesome experience with our team. If there's anything else we can do for you, please don't hesitate to let us know.Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Service was great, not so much at the customer lounge.

Response from the owner Replied: Hello Raymond Chez,Thank you for taking the time to share your feedback and 5-star rating. We look forward to serving you for many years to come!Thoughtul wishes,Your friends and family at Fletcher Jones Imports

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I just bought a new car and then wasn't super pleased with what I chose so after 5 days, I went back to switch it and I could not ask for more. Sasha was my guy, so where should I start ? Great guy, amazing personality and customer service and his spirit and energy, just speechless...especially...

Guest R. Replied: Hello Andreea V.Thank you for choosing Fletcher Jones Imports! It is our top priority to give guests an outstanding experience. With that, it is a delight to hear Sasha ensured you had a great time while searching for the perfect vehicle. It was our pleasure to help you get to know every aspect of your vehicle. All the best,Your friends and family at Fletcher Jones Imports

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Lois Greer by far has made this car buying experience the most pleasurable and stress free and enjoyable than any other I have ever experienced. She was so meticulous in explaining the details of what I was buying, what to expect and how to operate the new features that come with this newer Mercedes...

Response from the owner Replied: Hello Hamid Sheikhai,We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it’s wonderful to hear that Lois and AJ delivered exceptional sales experience! Thank you for allowing us the opportunity to earn your business and congratulations on your new vehicle!All the best,Your friends and family at Fletcher Jones Imports

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I bought an Acura 2018 and drove it for 2 weeks. Did not like the performance of the car. Took it back for a swap which was seemless and smooth. Though lost some money due to the trade-in, I am overall impressed with my new Lexus. Thanks to Michael who handled the Negotiations..

Response from the owner Replied: Hello Francis Ugochukwu,Having the opportunity to share our passion and commitment to Mercedes-Benz brand with an amazing guest like yourself is truly a treat! Thank you for allowing Michael the privilege to earn your business and attend to your service needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come!Kind Regards,Your friends and family at Fletcher Jones Imports

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We purchased the white 2020 E350 and then traded it in for the black 2022 E350 a week later with less than 500 miles. They gave me $10,000 less than I paid. Wasn't too happy about that. The detail shop was less than desirable.

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Response from the owner Replied: Hello William,Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Having a great German made car, deserve a grat service. Here you can get the best service with best respect. My service adviser Denis or jason are awesome.

Response from the owner Replied: Thank you for sharing your feedback with us. It's great to hear that our team has taken good care of you during your service visits. If we can ever be of any further help please don't hesitate to contact us. - Krista Alshouse, Business Development Manager

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I truly appreciate Rex and the staff. They took great care of me. Ava and Alex also.God bless.

Response from the owner Replied: Hello Anthony Jones,It’s really rewarding hearing that Rex, Ava, and Alex were able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come!All the best,Your friends and family at Fletcher Jones Imports

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Excellent customer service and professionalism as I have come to expect from Mercedes Benz over the years.

Guest R. Replied: Hello Susan D.Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come!All the best,Your friends and family at Fletcher Jones Imports

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Thank you SO SO much to Alex and Thomas of Fletcher Jones Imports for welcoming us into the Mercedes family!!! From your insight through the design process to your world class customer service and caring every step of the way it's been an absolute pleasure and I have nothing but gratitude for your...

Guest R. Replied: Hello Tayler F.We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it’s wonderful to hear that Alex and Thomas delivered an exceptional sales experience! Thank you for allowing us the opportunity to earn your business and congratulations on your new 2023 EQE 350+!Best wishes,Your friends and family at Fletcher Jones Imports

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Response from the owner Replied: Hello Joe Faouri,Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Danielle in service was great! Everything was wonderful just as you would expect from Mercedes!

Response from the owner Replied: Hello Maryellen Mackenzie,It’s really rewarding hearing that Danielle was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Response from the owner Replied: Hello Josefina Santana,Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Joseph is amazing to work with. Had an easy experience and he was super knowledgeable and kind.

Response from the owner Replied: Hello Elias George,It’s really rewarding hearing that Joseph was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Going to car dealerships makes me cringe but for the past few years, I haven't hesitated because FJ imports has provided me with such excellent customer service from the sales team, finance, and even service. I'm on my second vehicle with them and finally bought my first electric vehicle. I'm in awe...

Guest R. Replied: Hello Jeni K.It’s really rewarding hearing that Tyler, Mike F, Doris, and Ava were able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority, and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Going to car dealerships makes me cringe but for the past few years, I haven't hesitated because FJ imports has provided me with such excellent customer service from the sales team, finance, and even service. I'm on my second vehicle with them and finally bought my first electric vehicle. I'm in awe...

Guest R. Replied: Hello Jeni K.It’s really rewarding hearing that Tyler, Mike F, Doris, and Ava were able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority, and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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I took my car for service to this location, Dennis Eich was amazingly helpful and provided outstanding customer service and recommendations. I truly feel so much safer driving out of state! Thank you again Dennis!

Response from the owner Replied: Hello Naseem Razavi,It’s really rewarding hearing that Dennis Eich was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come!All the best,Your friends and family at Fletcher Jones Imports

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Response from the owner Replied: Hi Andrew Gore,Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Great service at Fletcher Jones Mercedes...Thanks to service advisor Josh Sutton and the great team of people in the service department.

Response from the owner Replied: Hello James,We are so proud to have earned your stellar rating.-Azalea Hann, Client Relations Manager

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Response from the owner Replied: Hello Tyler, We are honored to receive kind rating and review! The team at Fletcher Jones Imports appreciates you complementing our level of service and are grateful for your business!Kind regards,Kimberlee CamargoReputation and Brand Managerkim.camargo@fletcherjones.com

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Response from the owner Replied: Hello Jackrawut Fuengsawat,Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come!Take Care,Your Friends and Family at Fletcher Jones Imports

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1. Website svc appointment was easy with next day receptionist follow-up phone call to sched appt, input car concerns and provide svc reps name.2. Dealership svc entrance greeter checks you in with svc rep and guides you to proper svc lane. She also directs traffic to ensure safety.3. Svc rep...

Response from the owner Replied: Hello G S, Thank you for taking the time to share your feedback and 5-star rating. We are grateful for your business and recommendations and look forward to serving you for many years to come! Best, Your Friends and Family at Fletcher Jones Imports

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Excellent support and very quick response to my issue

Response from the owner Replied: Hi Oren Inbar, Having the opportunity to share our passion and commitment to Mercedes-Benz brand with an amazing guest like yourself is truly a treat! Thank you for allowing our team the privilege to earn your business and attend to your service needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come!Best,Your Friends and Family at Fletcher Jones Imports

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My wife bought a car here. The sales guy was pleasant, and she felt comfortable. The ding here is the parking lot isn't covered, so looking at car(s) in the summer heat sucks. The only shaded area is the overhang on building, which is filled with cars. You can't even move a propective car under...

Response from the owner Replied: Hello,Our team strives to deliver a 5 star experience to all of our guests and thrilled to know your wife felt comfortable working with her salesman. We do appreciate having the opportunity to see you valuable feedback and certainly understand your concerns. Please know we will utilize your feedback and work with our team and resources available. Please always feel welcome to contact us if we may offer further assistance now or on the road ahead.Sincere regards, Kimberlee CamargoReputation and Brand Managerkim.camargo@fletcherjones.com

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Thank you to the service department for installing my fuel pump and spark plugs. My car is running great. I brought my car in yesterday. They figured out and fixed the issues, and I had my car back this afternoon. I would also like to thank my service advisor Danielle. She is always nice and very...

Response from the owner Replied: Hello Breonna,Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience with . We look forward to seeing you at your next scheduled visit Daniel.Kind Regards,Your Friends and Family at Porsche Walnut Creek

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I bought a car and got a great deal.

Response from the owner Replied: Hello Sidney Kelly,We greatly appreciate you taking the time to post your 5-star review! Thank you for allowing us the opportunity to earn your business and congratulations on your new vehicle!Best,Your Friends and Family at Mercedes-Benz of Ontario

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Josh Sutton is the BEST service advisor in the state of NV.  He has truly taken amazing care of me and my cars over many, many years.  Even when I have a grumpy day, he is nice and caring and always assures me to let him handle what's going on with my car....and he does!  I love Josh and hope if...

Guest R. Replied: Hello BillieMarie M, It’s really rewarding hearing that Josh Sutton was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come!Best,Your Friends and Family at Fletcher Jones Imports

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Josh Sutton is the BEST service advisor in the state of NV. He has truly taken amazing care of me and my cars over many, many years. Even when I have a grumpy day, he is nice and caring and always assures me to let him handle what's going on with my car....and he does! I love Josh and hope if...

Guest R. Replied: Hello BillieMarie M, It’s really rewarding hearing that Josh Sutton was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come!Best,Your Friends and Family at Fletcher Jones Imports

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AAA

Response from the owner Replied: Hello Jimmy,We truly appreciate your 5 star rating!-Krista Alshouse, Client Relations Manager

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I brought my car to have oil change.I was in and out under 1 hour.I waited in comfy lobby with paper and tv.They make you feel like a rock star.Thank u again for the many cars and services you performed.5 STAR ALL THE WAY..

Guest R. Replied: Hi Johnny P,Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. Guest satisfaction is our highest priority and we are thankful for your kind feedback. We look forward to seeing you at your next scheduled visit.Best regards,Your Friends and Family at Fletcher Jones Imports

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The best place in Vegas for Mercedes

Response from the owner Replied: Hi Art Art, Thank you for taking the time to share your feedback and 5-star rating. We are truly flattered to have your thoughtful compliments and recommendations.Best,Your Friends and Family at Fletcher Jones Imports

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The best place to purchase a Mercedes-Benz is in the state of Nevada. Jordan Rodriguez was a very professional, down-to-earth salesperson, and he made us feel very welcomed and had a very easy and simple car buying experience. The finance person was also very humble and explained the process in a...

Response from the owner Replied: Hi Kari Darbar, Congratulations on your new vehicle! We are so appreciative of your feedback about your experience with ­Jordan. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect car. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment!Best,Your Friends and Family at Fletcher Jones Imports

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Can't recommend ENOUGH the excellent service I have experienced over the past 4 years.... Getting ready to purchase another Mercedes because the service at this location is second to none... it's what happens after a car is purchased that counts!!!! 6 stars!

Guest R. Replied: Hi Nicola F, Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Fletcher Jones Imports take great pride in serving our guests well and we are grateful to have earned your business. Best,Your Friends and Family at Fletcher Jones Imports

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Only Money talks here! Very nice dealership!

Response from the owner Replied: Hello Mrs. Kr, Thank you for taking the time to share your feedback and 5-star rating. Please let us know if we can be of any further assistance to you now or in the future!Best,Your Friends and Family at Fletcher Jones Imports

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I've purchased four vehicles, both new and pre-owned, with Fletcher Jones and I highly recommend. Great staff, great service, and great vehicles.

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Serviced both of our Mercedes - one for regular maintenance and one for window tinting. The process was super efficent and our service rep, Danielle, was knowledgeable, helpful and friendly. The loaner car process easy and efficient as well. One of the best experiences we have had at a service...

Response from the owner Replied: Hi Sandi,Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Fletcher Jones Imports Service take great pride in serving our guests well and we are grateful to have earned your business.Kind Regards,Your Friends and Family at Fletcher Jones Imports Service

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Micheal Nedelcu did a great job helping me out with finding a car within my budget. He connected with me on a personal level that made me trust him and believe he had the best interest for my needs. 10/10 would go back for another vehicle if he is my salesman again.

Response from the owner Replied: Hi Do,Thank you for choosing Fletcher Jones Imports! It is our top priority to give guests an outstanding experience. With that, it is a delight to hear Micheal ensured you had a great time while searching for the perfect vehicle.Kind Regards,Your Friends and Family at Fletcher Jones Imports

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I had a superb sale rep Winston. He is by far the best person I ever dealt with on purchasing a car. He’s very professional and makes you feel comfortable. Just purchased my new car today!

Response from the owner Replied: Hi C T, We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it’s wonderful to hear that Winston delivered an exceptional sales experience! Thank you for allowing us the opportunity to earn your business and congratulations on your purchase!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Response from the owner Replied: Hi Leigh Smith,Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come!All the Best, Your Friends and Family at Fletcher Jones Imports

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Nice place to service your Mercedes, but hopefully, you purchase a service package with the new car 👍

Response from the owner Replied: Hi Kiril Vangelov, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come!Best,Your Friends and Family at Fletcher Jones Imports

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I have been using this dealership on Sahara since 2012 and they have serviced 4 different ML diesel models during this time. For the last few years my service rep. is David Miller. He is exceptional, very good communication by email, always gets questions answered and has patience with a not always...

Guest R. Replied: Hello Axel G,Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during all your service visits and appreciate you complementing our level of service. It brings us so much joy hearing that David Miller went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely manner. We'll be sure to pass along the kind words expressed on your behalf. We look forward to serving you for many years to come!Take Care,Your Friends and Family at Fletcher Jones Imports

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Very friendly staff. Finance director Doris is amazing. Best place to purchase a vehicle, no pressure, great pricing.

Response from the owner Replied: Hi Michelle,Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Fletcher Jones Imports take great pride in serving our guests well and we are grateful to have earned your business.Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Response from the owner Replied: Hello Tim,Thank you for being a valued part of our Fletcher Jones family and rewarding us with such a kind rating. Please always feel welcomet to contact us!Kind wishes,Kimberlee CamargoReputation and Brand Managerkim.camargo@fletcherjones.com

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My service contact did an excellent job of letting me know what was going on.

Guest R. Replied: Hello Dwight R,Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during all your service visits and appreciate you complementing our level of service. We look forward to serving you for many years to come!Take Care, Your Friends and Family at Fletcher Jones Imports

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The staff makes you feel like a VIP.  Know their product, my car was serviced and I was on my way without any delays.  I was also informed about work that will be needed in the future that I was glad to have brought to my attention.  Price quoted was competitive with what I paid in the past at a...

Guest R. Replied: Hello Chris O,We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it’s wonderful to hear that our team delivered an exceptional service experience! Thank you for allowing us the opportunity to earn your business and we look forward to serving you for many years to come! Please feel free to reach out to us if we can be of any further assistance to you now or in the future.Take Care,Your Friends and Family at Fletcher Jones Imports

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The staff makes you feel like a VIP. Know their product, my car was serviced and I was on my way without any delays. I was also informed about work that will be needed in the future that I was glad to have brought to my attention. Price quoted was competitive with what I paid in the past at a...

Guest R. Replied: Hello Chris O,We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it’s wonderful to hear that our team delivered an exceptional service experience! Thank you for allowing us the opportunity to earn your business and we look forward to serving you for many years to come! Please feel free to reach out to us if we can be of any further assistance to you now or in the future.Take Care,Your Friends and Family at Fletcher Jones Imports

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Dennis was very transparent and really thoughtful about explaining everything that was going on with my vehicle. All of my work done was top notch! Everyone from the cashier , valet tenant, to the technician that replaced my windshield wipers were all helpful and nice! Definitely 10 star service!

Guest R. Replied: Hi Ciera,Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Fletcher Jones Imports take great pride in serving our guests well and we are grateful to have earned your business. Kind Regards,Your Friends and Family at Fletcher Jones Imports

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I needed to have a diagnostic on my AC. I did not want it to be in August, a buck fifteen F, and have it not working. LaRoyne was my service consultant. He's been in the business over 17 years and is a trustworthy professional. A multi-point check up found no negative codes for the AC. The battery...

Guest R. Replied: Hello David N,Having the opportunity to share our passion and commitment to Mercedes-Benz brand with an amazing guest like yourself is truly a treat! Thank you for allowing LaRoyne the privilege to earn your business and attend to your service needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come! Best,Your Friends and Family at Fletcher Jones Imports

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