It was a very good experience, the car was detailed and fully gassed waiting for us, paperwork was done before we got there so it was waiting for us to sign and drive 👍

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⭐️⭐️⭐️⭐️⭐️ — Best Car Buying Experience Ever! I had an incredible experience buying my new Mercedes-Benz AMG EQE from Fletcher Jones. The entire team was outstanding from start to finish. Alex (GSM) kept everything running smoothly. Chris (Sales Manager) was honest, sharp, and easy to work...

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Fletcher Jones Mercedes Benz is a terrific dealership! Artem, our sales rep, was absolutely outstanding. He was very professional and extremely knowledgeable about all of the cars sold there. We ordered our car and even though we had to wait a few months, it was well worth the wait. We got what we...

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The Car buying experience is excellent, the service dept with Jolene is amazing and I have referred friends and family to this location, they are great.

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GLK350 Service Date (B7) dated 2.18.2025. I really like John Cough of Service Department was very friendly and helpful and while waiting for my car I went to the store and my ride the driver was very friendly back and forth. I did not wait too long and the services was done and I’m very happy and...

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The car buying experience at Fletcher Jone Imports was outstanding. I want to thank Winston Morgan is a very professional sales consultant. He went above and beyond delivering on my expectations. I have been a Land Rover customer for over 15 years. Land Rover has a terrible service department....

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Fletcher Jones is an exceptional dealership. This is the third MB I have bought from FJ. The sales personnel, reception, service and management staff are very personable and professional. They do all they can to make the entire process a pleasure. And I highly recommend sales person Sasha Johari. He...

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Top notch service and they really care about finding the right fit for you! My sales consultant was Lois Greer and I highly recommend her. She made the process of selecting, test driving, financing and buying my car effortless! The drawback is I'm not allowed to select 6 stars on this review! :)

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Response from the owner Replied: Hello Martha Kisadha,Thank you for sharing your feedback! If there’s anything specific you’d like to share about your recent experience, we’d love to hear more. Your input helps us provide the best service possible.Best regards,Your Friends and Family at Fletcher Jones Imports

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Gold Star service as always from Dennis Eich, Service Advisor. On my third MB and always ask for him. He is smart, couerteous, answers questions directly and in simple terms, looks for savings, and his advice has always worked out. The rest of the team in service are pretty good too: nice,...

Response from the owner Replied: Hello Chris Roman,Thank you for your fantastic review of Dennis Eich and our service team! It’s amazing to hear that Dennis continues to provide the Gold Star service you’ve come to expect, making your experience with us exceptional time and time again. We also appreciate your kind words about the rest of our service team. It’s always our goal to ensure every aspect of your visit is as smooth and customer-focused as possible. Thank you for your loyalty and trust over the years. We’re honored to care for your vehicles and look forward to seeing you again!Kind regards,Your Friends and Family at Fletcher Jones Imports

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Tyler Cloud was a wonderful salesmen. He is professional, personable, knowledgeable and accommodating. The whole experience was stress free.

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Great dealership+amazing employees =incredible service!!

Response from the owner Replied: Hello Tadd Jenkins,The team at Fletcher Jones Imports appreciates you taking the time to share your kind sediments regarding your recent visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come!Best Wishes, Your Friends and Family at Fletcher Jones Imports

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Excellent service from beginning to end. My experience with them has been seamless and wonderful.

Response from the owner Replied: Hello Carolyn Slade,Thank you for sharing your kind words! We’re thrilled to hear that your experience with us has been seamless and wonderful from start to finish. Providing excellent service is always our goal, and we’re so happy to have met your expectations. We look forward to continuing to assist you with any of your future needs!Kind regards,Your friends and family at Fletcher Jones Imports

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Our recent experience with Sandra Wolfe and Mike, our car sales personel who truly exceeded our expectations during the car-buying process. From the moment we walked into the dealership, Mike was welcoming and attentive. when when we mentioned we were waiting for Sandy, he quickly reached out to her...

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Dave Miller and team do a great job!

Response from the owner Replied: Hi John Landefeld, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Dave Miller and appreciate you complementing our level of professionalism. We'll be sure to relay over the kind words expressed on your behalf. We look forward to serving you for many years to come!All the Best, Your Friends and Family at Fletcher Jones Imports

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For the past Four years, FJI Service has been taking great care of (me) and my 17 year old SLK. I am very pleased with the service. Highly recommended.

Response from the owner Replied: Hello Cameron,Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.Best,Steve KaplanGeneral Manager

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I recently had my car serviced at Fletcher Jones Imports Service Center in Las Vegas. I was very impressed with their efficiency. I was in and out for both drop off and pick up of my vehicle. This was a stark contrast to my previous experiences at other Mercedes dealerships, where the service was...

Response from the owner Replied: Thank you for sharing your experience, Charles! We're thrilled to hear about your positive visit to our service center. Our team strives for efficiency, and it’s great to know we stood out. We look forward to seeing you again for your future service needs!Kind Regards, Your Friends and Family at Fletcher Jones Imports

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Staff is always professional and kind. Great waiting area and Daniel Viek is THE BEST!

Response from the owner Replied: Dear Katie, Thank you for your wonderful feedback! We're thrilled to hear that our team provided you with a positive experience and that you enjoyed the waiting area. We'll be sure to pasKind Regards, Your Friends and Family at Fletcher Jones Importss on your kind words to Daniel Viek. We appreciate your support!

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Response from the owner Replied: Dear Suzan,Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Danielle got us taken care of quickly and efficiently with a smile! Hey hey and my car got washed today too!

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Excellent service with Danielle Willey.My car had problem with Auxiliary battery malfunction resolved. Many thanks.Highly recommended for every one

Guest R. Replied: Hi Hao T,Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Danielle Willey and appreciate you complementing our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. We look forward to serving you for many years to come!Best Wishes,Your Friends and Family at Fletcher Jones Imports

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Ms Kyra Green has very good customer service skills. She took care of the loaner car dept.

Guest R. Replied: Hi Merle N,Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Kyra Green and appreciate you complementing our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. We look forward to serving you for many years to come!Best Wishes,Your Friends and Family at Fletcher Jones Imports

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Danielle Willey is my service contact and she is amazing. Always helpful, knowledgeable and efficient! The entire service team is top notch!

Guest R. Replied: Hello CM G,Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Danielle Willey and appreciate you complementing our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. We look forward to serving you for many years to come!Best Wishes, Your Friends and Family at Fletcher Jones Imports

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David Miller is my service advisor and he is the best service advisor I've ever had in my tenure at Fletcher jones. I've been buying cars there since 2008 and always been very happy. Sometimes however, service issues regarding certain warranty issues are sometimes in a gray area. Dave always goes...

Guest R. Replied: Hello Scott Y,Having the opportunity to share our passion and commitment to Mercedes-Benz brand with an amazing guest like yourself is truly a treat! Thank you for allowing David Miller the privilege to earn your business and attend to your service needs! We'll be sure to pass along the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come! Warm Wishes, Your Friends and Family at Fletcher Jones Imports

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Danielle has been my service advisor for several years now. She is knowledgeable, friendly, and makes sure to address all questions and concerns. She also lets me know about current promotions and deals.

Guest R. Replied: Hi Sandy C,Having the opportunity to share our passion and commitment to Mercedes-Benz brand with an amazing guest like yourself is truly a treat! Thank you for allowing Danielle the privilege to earn your business and attend to your service needs! We'll be sure to pass along the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come! Best Wishes, Your Friends and Family at Fletcher Jones Imports

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I’ve been bringing my car here for a few years now and have historically been not trusting of dealerships. Dave Miller and the entire team have really changed my opinion of this matter. I love bringing our car here. They do a great job and are willing to resolve any issues that arise. I’m grateful...

Response from the owner Replied: Thank you, Robert! We’re thrilled to hear that our team, especially Dave, has earned your trust. Your confidence in us means a lot, and we’re committed to providing the best service for you and your vehicle. We look forward to seeing you again!Kind Regards, Your Friends and Family at Fletcher Jones Imports

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