Due to unforeseen circumstances, I found myself needing to replace a car I had thoroughly enjoyed for many years. This set me on a two-week quest of visiting dealerships, test-driving cars, and seeking recommendations and advice from friends and family. After an extensive search and considerable...

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Due to unforeseen circumstances, I found myself needing to replace a car I had thoroughly enjoyed for many years. This set me on a two-week quest of visiting dealerships, test-driving cars, and seeking recommendations and advice from friends and family. After an extensive search and considerable...

Consumer Replied: All credit to you and each individual on your team who consistently chooses service to others above self!

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I’ll be honest, car shopping isn’t something I typically enjoy, and I haven’t met many salespeople I’ve liked. That said, Michael Mondesi was a clear exception. I had visited the same dealership previously and chose not to move forward because of a poor sales experience. Mike completely changed...

Dealer Replied: Hello Mark Darden, Thank you for sharing such a detailed review! We’re thrilled to hear that Michael Mondesi completely changed your car‑shopping experience and made the process smooth, professional, and enjoyable. His knowledge, patience, and honest guidance clearly stood out, and we’re delighted you found the perfect fit with your AMG GLS 63 SUV. It’s wonderful to know the entire process from exploring options to picking up your vehicle was seamless and pressure‑free. Your recognition of Michael and the Fletcher Jones team means a great deal, and we’re honored to have earned your 5‑star rating. Best Regards, Your Friends and Family at Fletcher Jones Imports

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My husband and I are first time car buyers, Rafael Mendez made the process SUPER quick and easy. Very kind and straight to the point, we didn’t spend all our day at the dealership. Very attentive and actually gave us an enjoyable experience! 10/10 recommend not only this dealership but Rafael Mendez!

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My husband and I are first time car buyers, Rafael Mendez made the process SUPER quick and easy. Very kind and straight to the point, we didn’t spend all our day at the dealership. Very attentive and actually gave us an enjoyable experience! 10/10 recommend not only this dealership but Rafael Mendez!

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Great service experience. John Clough is my service rep. Great communication, repairs always completed on time

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We had a great experience at Fletcher Jones. Rafael Menendez was a true professional and puts his customers first. We found the right car for our budget. Thanks to him my daughter will have a birthday to remember!

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Great service team. John Clough always takes great care of us and our vehicles. The girls in the loaner department are pretty awesome too!

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My experience from start to finish was first class. I informed my sales associate what I was looking for and he found it.

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Rafael made this entire experience exceptional. I originally came in just to look at a different car, but he took the time to really understand what I was looking for and showed me an amazing option that instantly brought me back to my early 30s. He was knowledgeable, patient, and genuinely...

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