It was a very good experience, the car was detailed and fully gassed waiting for us, paperwork was done before we got there so it was waiting for us to sign and drive 👍

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⭐️⭐️⭐️⭐️⭐️ — Best Car Buying Experience Ever! I had an incredible experience buying my new Mercedes-Benz AMG EQE from Fletcher Jones. The entire team was outstanding from start to finish. Alex (GSM) kept everything running smoothly. Chris (Sales Manager) was honest, sharp, and easy to work...

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Fletcher Jones Mercedes Benz is a terrific dealership! Artem, our sales rep, was absolutely outstanding. He was very professional and extremely knowledgeable about all of the cars sold there. We ordered our car and even though we had to wait a few months, it was well worth the wait. We got what we...

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The Car buying experience is excellent, the service dept with Jolene is amazing and I have referred friends and family to this location, they are great.

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GLK350 Service Date (B7) dated 2.18.2025. I really like John Cough of Service Department was very friendly and helpful and while waiting for my car I went to the store and my ride the driver was very friendly back and forth. I did not wait too long and the services was done and I’m very happy and...

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The car buying experience at Fletcher Jone Imports was outstanding. I want to thank Winston Morgan is a very professional sales consultant. He went above and beyond delivering on my expectations. I have been a Land Rover customer for over 15 years. Land Rover has a terrible service department....

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Fletcher Jones is an exceptional dealership. This is the third MB I have bought from FJ. The sales personnel, reception, service and management staff are very personable and professional. They do all they can to make the entire process a pleasure. And I highly recommend sales person Sasha Johari. He...

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Top notch service and they really care about finding the right fit for you! My sales consultant was Lois Greer and I highly recommend her. She made the process of selecting, test driving, financing and buying my car effortless! The drawback is I'm not allowed to select 6 stars on this review! :)

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Response from the owner Replied: Hello Martha Kisadha,Thank you for sharing your feedback! If there’s anything specific you’d like to share about your recent experience, we’d love to hear more. Your input helps us provide the best service possible.Best regards,Your Friends and Family at Fletcher Jones Imports

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Gold Star service as always from Dennis Eich, Service Advisor. On my third MB and always ask for him. He is smart, couerteous, answers questions directly and in simple terms, looks for savings, and his advice has always worked out. The rest of the team in service are pretty good too: nice,...

Response from the owner Replied: Hello Chris Roman,Thank you for your fantastic review of Dennis Eich and our service team! It’s amazing to hear that Dennis continues to provide the Gold Star service you’ve come to expect, making your experience with us exceptional time and time again. We also appreciate your kind words about the rest of our service team. It’s always our goal to ensure every aspect of your visit is as smooth and customer-focused as possible. Thank you for your loyalty and trust over the years. We’re honored to care for your vehicles and look forward to seeing you again!Kind regards,Your Friends and Family at Fletcher Jones Imports

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Tyler Cloud was a wonderful salesmen. He is professional, personable, knowledgeable and accommodating. The whole experience was stress free.

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Great dealership+amazing employees =incredible service!!

Response from the owner Replied: Hello Tadd Jenkins,The team at Fletcher Jones Imports appreciates you taking the time to share your kind sediments regarding your recent visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come!Best Wishes, Your Friends and Family at Fletcher Jones Imports

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Excellent service from beginning to end. My experience with them has been seamless and wonderful.

Response from the owner Replied: Hello Carolyn Slade,Thank you for sharing your kind words! We’re thrilled to hear that your experience with us has been seamless and wonderful from start to finish. Providing excellent service is always our goal, and we’re so happy to have met your expectations. We look forward to continuing to assist you with any of your future needs!Kind regards,Your friends and family at Fletcher Jones Imports

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Our recent experience with Sandra Wolfe and Mike, our car sales personel who truly exceeded our expectations during the car-buying process. From the moment we walked into the dealership, Mike was welcoming and attentive. when when we mentioned we were waiting for Sandy, he quickly reached out to her...

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Dave Miller and team do a great job!

Response from the owner Replied: Hi John Landefeld, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Dave Miller and appreciate you complementing our level of professionalism. We'll be sure to relay over the kind words expressed on your behalf. We look forward to serving you for many years to come!All the Best, Your Friends and Family at Fletcher Jones Imports

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For the past Four years, FJI Service has been taking great care of (me) and my 17 year old SLK. I am very pleased with the service. Highly recommended.

Response from the owner Replied: Hello Cameron,Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.Best,Steve KaplanGeneral Manager

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I recently had my car serviced at Fletcher Jones Imports Service Center in Las Vegas. I was very impressed with their efficiency. I was in and out for both drop off and pick up of my vehicle. This was a stark contrast to my previous experiences at other Mercedes dealerships, where the service was...

Response from the owner Replied: Thank you for sharing your experience, Charles! We're thrilled to hear about your positive visit to our service center. Our team strives for efficiency, and it’s great to know we stood out. We look forward to seeing you again for your future service needs!Kind Regards, Your Friends and Family at Fletcher Jones Imports

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Staff is always professional and kind. Great waiting area and Daniel Viek is THE BEST!

Response from the owner Replied: Dear Katie, Thank you for your wonderful feedback! We're thrilled to hear that our team provided you with a positive experience and that you enjoyed the waiting area. We'll be sure to pasKind Regards, Your Friends and Family at Fletcher Jones Importss on your kind words to Daniel Viek. We appreciate your support!

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Response from the owner Replied: Dear Suzan,Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Danielle got us taken care of quickly and efficiently with a smile! Hey hey and my car got washed today too!

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Excellent service with Danielle Willey.My car had problem with Auxiliary battery malfunction resolved. Many thanks.Highly recommended for every one

Guest R. Replied: Hi Hao T,Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Danielle Willey and appreciate you complementing our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. We look forward to serving you for many years to come!Best Wishes,Your Friends and Family at Fletcher Jones Imports

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Ms Kyra Green has very good customer service skills. She took care of the loaner car dept.

Guest R. Replied: Hi Merle N,Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Kyra Green and appreciate you complementing our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. We look forward to serving you for many years to come!Best Wishes,Your Friends and Family at Fletcher Jones Imports

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Danielle Willey is my service contact and she is amazing. Always helpful, knowledgeable and efficient! The entire service team is top notch!

Guest R. Replied: Hello CM G,Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Danielle Willey and appreciate you complementing our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. We look forward to serving you for many years to come!Best Wishes, Your Friends and Family at Fletcher Jones Imports

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David Miller is my service advisor and he is the best service advisor I've ever had in my tenure at Fletcher jones. I've been buying cars there since 2008 and always been very happy. Sometimes however, service issues regarding certain warranty issues are sometimes in a gray area. Dave always goes...

Guest R. Replied: Hello Scott Y,Having the opportunity to share our passion and commitment to Mercedes-Benz brand with an amazing guest like yourself is truly a treat! Thank you for allowing David Miller the privilege to earn your business and attend to your service needs! We'll be sure to pass along the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come! Warm Wishes, Your Friends and Family at Fletcher Jones Imports

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Danielle has been my service advisor for several years now. She is knowledgeable, friendly, and makes sure to address all questions and concerns. She also lets me know about current promotions and deals.

Guest R. Replied: Hi Sandy C,Having the opportunity to share our passion and commitment to Mercedes-Benz brand with an amazing guest like yourself is truly a treat! Thank you for allowing Danielle the privilege to earn your business and attend to your service needs! We'll be sure to pass along the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come! Best Wishes, Your Friends and Family at Fletcher Jones Imports

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I’ve been bringing my car here for a few years now and have historically been not trusting of dealerships. Dave Miller and the entire team have really changed my opinion of this matter. I love bringing our car here. They do a great job and are willing to resolve any issues that arise. I’m grateful...

Response from the owner Replied: Thank you, Robert! We’re thrilled to hear that our team, especially Dave, has earned your trust. Your confidence in us means a lot, and we’re committed to providing the best service for you and your vehicle. We look forward to seeing you again!Kind Regards, Your Friends and Family at Fletcher Jones Imports

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I have been satisfied with all the customer service and honesty! Josh is professional and always helpful and kind! Thank you so much!👍

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Great person caring love her job and being around people.always smiling and always like to help out.

Guest R. Replied: Hi Jerry L.,Thank you for sharing such kind words! It’s fantastic to hear that our team member made such a positive impact with her friendly, caring attitude and dedication to helping others. We’re so proud to have her on our team and know her warmth truly makes a difference. We look forward to seeing you again soon!Kind regards,Your friends and family at Fletcher Jones Imports

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Dave Miller has been my Service Advisor for many years. He is always pleasant, professional, communicative, thorough, and efficient. My service experience only exceeds expectations due to Dave. I won't use any other Advisor. I trust him to ensure my service is completed correctly.

Guest R. Replied: Hi Farrah H,Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Dave Miller and appreciate you complementing our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. We look forward to serving you for many years to come!Warm Wishes,Your Friends and Family at Fletcher Jones Imports

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I wanted to take a minute to give a HUGE SHOUT OUT & THANK YOU to Dave Miller in service who always goes above and beyond to provide AWESOME customer service and handles all my service needs for my MBenz. Dave un one of the reasons I have been a long term customer of Fletcher Mercedes. Thank you...

Guest R. Replied: Hi Becky W.,Thank you for the fantastic shout-out! We’re so glad to hear that Dave Miller consistently goes above and beyond to provide you with exceptional service. His dedication truly reflects our commitment to creating an outstanding experience for every client. We’re honored to have you as a loyal, long-term customer and appreciate your continued trust in us.Kind regards,Your friends and family at Fletcher Jones Imports

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I recently took my Mercedes in for service due to a minor issue, and I was thoroughly impressed with the exceptional service provided by Josh Sutton. He demonstrated the same high level of professionalism and courtesy that I have come to expect.During the car rental process, Kyra attended to me. She...

Guest R. Replied: Hi Xiong, thank you so much for your kind words and for taking the time to share your experience with Kyra at Fletcher Jones. We're thrilled to hear that Kyra provided exceptional service and made your maintenance experience hassle-free. We'll be sure to pass along your feedback to Kyra and the team. We look forward to serving you again soon!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Kyra Green provides exceptional customer service! I've been coming to this location since I moved to Vegas in 2014. Shes such an amazing person always professional with a bright smile on her face.

Guest R. Replied: Hi Teena O.,Thank you for your wonderful feedback! We’re thrilled to hear that Kyra Green has consistently provided you with exceptional customer service since you joined us in 2014. Her professionalism and positive attitude truly make a difference in creating a welcoming environment for our clients.We appreciate your loyalty and look forward to serving you for many more years to come!Kind regards,Your friends and family at Fletcher Jones Imports

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Always have been happy with the work and service at FJ Imports. Dave Miller has been my SA for a bit and is always great to help and take care of everything I need. I appreciate the professionalism and prompt attention every time I need to take my car in. Highly recommend for sure.

Guest R. Replied: Hi Son Vo,Thank you for your kind words! We’re thrilled to hear that you’ve consistently had positive experiences with our service at Fletcher Jones Imports. It’s great to know that Dave Miller has been able to assist you with professionalism and prompt attention. We appreciate your trust in us and look forward to continuing to serve you and your vehicle in the future!Kind regards,Your friends and family at Fletcher Jones Imports

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Amazing service! Dave Miller always goes above and beyond to ensure my truck is taken care of promptly! Best advisor Mercedes has!

Guest R. Replied: Hi Crystal L.,Thank you for your glowing review! We’re delighted to hear that Dave Miller consistently goes above and beyond to provide you with amazing service for your truck. He truly is a valued member of our team, and we’re glad to have him as your service advisor. We appreciate your trust in us and look forward to continuing to take great care of you and your vehicle!Kind regards,Your friends and family at Fletcher Jones Imports

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As we were leaving Las Vegas to go home to Los Angeles we got a flat tire. We came to the Fletcher Jones Mercedes and DAVID MILLER our service advisor was out standing. He had us in and back on in 1-1/2 hours. True to his word. People who live here in Las Vegas are lucky to have him.

Guest R. Replied: Hi Trina T.,Thank you for sharing your experience! We’re so glad to hear that David Miller was able to assist you promptly after your flat tire and get you back on the road in just an hour and a half. His commitment to excellent service truly makes a difference, and we appreciate your kind words. Safe travels back to Los Angeles, and we hope to see you again in the future!Kind regards,Your friends and family at Fletcher Jones Imports

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Love this Dealership. Every time I bring my car in for service everything is on point. Dave Miller is my service advisor and always alerts me with discounts and coupons. Anytime I have concerns he gets right back to me in a timely manner as well. If you need to leave your car overnight the lady's in...

Guest R. Replied: Hello Maurice T.,Thank you so much for your kind words! We're thrilled to hear that you've had such positive experiences with us, and it's great to know that Dave Miller has been taking good care of you. We pride ourselves on making the service process as smooth as possible, and it's wonderful to hear our team, from the loan department to checkout, has made a lasting impression. We truly appreciate your continued trust in us and look forward to serving you again soon!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Dave M. is the best service advisor! He always take care of me and my car and that's the reason why I always keep coming back here. Continue the excellent service!!!

Guest R. Replied: Hello Ivan,It’s really rewarding hearing that Dave was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority, and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Great experience as always. Dennis our service advisor was great, had our rental ready. Made the whole experience smooth.

Guest R. Replied: Hello Victor,It’s really rewarding hearing that Dennis was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority, and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Dave Miller is my specialist at Mercedes. Not only is he a great guy & super funny but he also always goes over and above to ensure my service needs are met. If your Specialist at Mercedes isn't cutting it, I would switch over to Dave Miller immediately.

Guest R. Replied: Hello Lauren C.,Thank you for your kind words! We're thrilled to hear that Dave Miller has consistently gone above and beyond to meet your service needs. It's great to know that his personality and dedication have made such a positive impact on your experience. Thank you again for choosing us, and we're glad to have earned your continued trust!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Im always gettin taking care from Dave miller at fletcher jones he always make sure that car gets fixed right and always honest, he is funny and will always communicate with u on ur car status

Guest R. Replied: Hello Mariah S.,Thank you for sharing your experience! We're thrilled to hear that Dave Miller continues to take such great care of you and your car. It's wonderful that his honesty, communication, and sense of humor make each visit a positive one, and that he ensures your car is always fixed right. We truly appreciate your loyalty and look forward to providing you with exceptional service in the future!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Danielle is the best service advisor. She goes over and beyond to help out in any way she can. She is Very knowledgeable and helped me get my car serviced and back on the road as quick as possible, which leads me to never want to buy another car anywhere else.Thank you Danielle!

Guest R. Replied: Hello Amy L., Thank you for sharing your experience! We’re so glad to hear that Danielle has been such a great help in getting your car serviced and back on the road quickly. Her commitment to going the extra mile and her expertise clearly made a big difference in your experience, and we couldn’t be happier to have her on our team. It’s always rewarding to know that our service has inspired your loyalty, and we look forward to continuing to meet your expectations. Thanks again for choosing us, and we’ll be sure to pass your appreciation along to Danielle!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Here to update my review and say that Dave Miller is still the absolute best service advisor. Super efficient, straight to the point, and friendly! I have been coming here for over five years and will never ever go to anybody else.

Guest R. Replied: Hello Maria,Thank you for allowing our sales and service teams the true pleasure of assisting you! A car purchasing journey should be seamless, fun and easy. We are elated to know that Mike made your experience stellar and got your into the vehicle you wanted!We are also thrilled to know Dave Miller is your service advisor as he is truly one of the best in the business and committed to see that his guests always receive the highest level of service and care at each and every visit. We are thrilled to know about yours!Kind regards,Your Friends and Family at Fletcher Jones Imports

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The ride was smooth, safe, and fast, I was home before I knew it. Conversation - 2 thumbs up. Disposition - 2 thumbs up. Cleanliness of vehicle - 2 thumbs up. Professionalism - 2 thumbs way up. Erik, my driver this day and fellow Benz comrade - 2 THUMBS WAY UP! Thanks again!

Guest R. Replied: Hello Clarissa R.,Thank you for your fantastic feedback! We're thrilled to hear you had such a great experience with Erik. We take pride in providing smooth, safe rides and top-notch service. Our team of associates are looking forward to serving you for many years to come!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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I've brought my car here for all of the usual maintenance and I had to bring my car into service today for a new battery. They were able to get me in right away, get me a courtesy shuttle to where I needed to go and back to the dealership when my car was ready. Josh is my usual service manager. He...

Guest R. Replied: Hello Lesley B.,Thank you so much for sharing your experience! We're thrilled to hear that you've consistently trusted us with your vehicle maintenance and that Josh, your service manager, has provided excellent communication and speedy service. It's great to know that the courtesy shuttle and the extra care, like returning your car in spotless condition, made the whole experience feel like VIP treatment. We truly appreciate your loyalty and are honored to have earned your continued business. Thank you again for choosing us, and we look forward to serving you for years to come!Kind Regards, Your Friends and Family at Fletcher Jones Imports

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I'm just going to put it out there....bought my car brand new and it's trash. My cars broken down once a year since 2020, but my service adviser Dave Miller is always there to save the day. He constantly empathizes with my situations and is always getting my car in and out. I think I see Dave more...

Guest R. Replied: Hello Jennifer M., Thank you for sharing your experience with us! While we regret hearing about the challenges you've faced with your vehicle, we're so glad to know that Dave Miller has consistently provided you with excellent care and support. It’s wonderful to hear that his empathy and dedication have made such a positive impact, and we're thrilled that our customer service has earned your loyalty. Thank you for being part of the Mercedes-Benz family — we're always here to ensure you have the best experience possible!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Fletcher Jones is the best! Josh Sutton is extremely knowledgeable and helpful anytime I have questions about my C63. He will take good care of you and your car!

Guest R. Replied: Hello Austin T.,Thanks for the fantastic feedback! We’re thrilled to hear that Josh has been so helpful with your C63. Our team is dedicated to providing exceptional service, and it's great to know you feel well taken care of. Enjoy your driving experience!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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I've bought two cars from Fletcher Jones in the last four years and don't plan on going anywhere else. My contact in sales, Haim Beja, is a true professional, and he took the time to get to know me and my wife before looking at vehicle options. Additionally, Dave Miller in the service department...

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Im very happy with my new car also Im very happy with the deal that I got! Very professional staff very kind and knowledgeable! Thank you

Response from the owner Replied: Hello David Karapetyan,We're thrilled to hear you're enjoying your new car and had a great experience with our team! Your kind words about our staff mean a lot. We're here to help whenever you need us—enjoy the ride!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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The Sprinter and Metris repair shop on west Sahara takes care of my fleet vehicles and always deliver as promised. Cal, Alex, Ralph, Abe, Steve and Kyle are always professional and treats their customers right. If you want your Sprinter or Metris serviced right, take it to them. I have a friend...

Response from the owner Replied: Hello Manager One Day Tours,Thank you for your fantastic review! We’re thrilled to hear that our Sprinter and Metris repair team consistently delivers excellent service for your fleet vehicles. It’s wonderful to know that Cal, Alex, Ralph, Abe, Steve, and Kyle have made a positive impact on your experience with their professionalism and dedication. We appreciate your trust in us and your recommendation, especially for those who may be traveling from out of town. It means a lot to us to have loyal customers like you! If you ever need assistance in the future, don’t hesitate to reach out. We look forward to continuing to serve you and your fleet!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Im very happy with my new car also Im very happy with the deal that I got! Very professional staff very kind and knowledgeable! Thank you

Guest R. Replied: Hello David K.,Thank you for choosing Fletcher Jones Imports! It is our top priority to give guests an outstanding experience. With that, it is a delight to hear that our representatives ensured you had a great time while searching for the perfect vehicle. It was our pleasure to help you get to know every aspect of your vehicle. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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I have continously received great service from all staff and service members. One service member in particular is Danielle Willey. If you are looking for someone with great customer relations skills, who is knowledgeable and patient, and someone who takes their time, ask for Danielle! Each...

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My service advisor Brendan Buxton has done me an awesome job. Went in for a check engine light. He has gone above and beyond to assure my vehicle is perfect. His communication is top notch. And always available to answer a question.Brendan is the only service advisor for me.

Response from the owner Replied: Dear Eric,Thanks for the fantastic feedback! We’re thrilled to hear that Brendan provided you with exceptional service and communication. Our team strives to go above and beyond for our customers. We appreciate your support and look forward to serving you again!Kind Regards, Your Friends and Family at Fletcher Jones Imports

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I've been with this dealership going on 4 years. Great service from past to present. When I shifted new service agents because of in house decisions I was worried I wouldn't reviewee the same type of care or professionalism. I was wrong with my initial thought, Dave Miller has been an amazing new...

Response from the owner Replied: Hello Jay Ara,Thank you for sharing your experience with us! We’re delighted to hear that your time with Fletcher Jones has been consistently positive over the past four years. It’s wonderful to know that Dave Miller has not only met your expectations but has exceeded them with his commitment to customer satisfaction.We truly appreciate your perspective, especially given your high standards from working in the hospitality industry. Our team strives to provide the same level of excellence, and it’s rewarding to hear that we’ve succeeded in making your experience a great one. Your loyalty means a lot to us, and we’re grateful to have you as part of our Fletcher Jones family. If there’s anything we can assist you with in the future, please don’t hesitate to reach out. Thank you again for your kind words!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Brendan Buxton is the best! I am a first time driver and know absolutely nothing about cars! Hence, whenever there’s an issue, I always call him for help, and he is always there to help and goes above and beyond to educate me as well! Just totally down to earth, well knowledged, and genuine person!...

Response from the owner Replied: Hello Irene Lam,We're thrilled to hear about your positive experience with Brendan. His dedication to helping and educating first-time drivers is truly commendable. The safety and satisfaction of our guests is important to us, and we are thrilled to know of the great efforts put forth during all your service visits. We look forward to serving you for many years to come!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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The customer service provided by Kyra is second to none. She is consistently thorough and respectful of my time as a customer.I appreciate her kindness too!

Guest R. Replied: Hello Greg M.,Thank you! We’re so glad to hear that Kyra has been providing you with top-notch service. It’s great to know she’s been respectful of your time and that her kindness has stood out. We truly value your feedback and will be sure to let Kyra know how much she’s appreciated. We look forward to continuing to serve you!Best regards,Your Friends and Family at Fletcher Jones Imports

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My husband and I have been taking our Mercedes Benz vehicles for routine maintenance as well as a couple repairs and Dave Miller has always been our Service Advisor He is a joy everytime we come in, he's professional, helpful and sometimes keeps us laughing. Thank you Dave for all you do, Fletcher...

Guest R. Replied: Hello Selma D.,Thank you so much for your wonderful review! We're delighted to hear that Dave Miller has consistently provided you and your husband with excellent service. He truly embodies the friendly and professional atmosphere we strive for at Fletcher Jones, and we're glad he keeps your visits enjoyable. We'll be sure to pass along your kind words to Dave. We're extremely lucky to have him on our team, and we're grateful for your continued trust in us. If you ever need anything, we're here for you!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Purchased the car there and have never had a problem with service or anything. Great overall experience. Dave Miller my service advisor is just awesome all the time.

Guest R. Replied: Hello Vincent O.,Thank you for your feedback and for choosing Fletcher Jones for your purchase and service needs! We're thrilled to hear that you've had a great overall experience and that Dave Miller has consistently provided you with awesome service. We're lucky to have him on our team! If there's anything you need in the future, don't hesitate to reach out. We appreciate your support and look forward to continuing to serve you.Kind Regards,Your Friends and Family at Fletcher Jones Imports

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This review is for the service department - Dave Muiler is my guy, always provides me with 5 stars service. Thank you Dave for everything!

Guest R. Replied: Hello Efi Z.,We’re thrilled to hear about your positive experience with Dave! Our team strives for excellence, and it’s great to know Dave consistently delivers. Thank you for sharing your feedback and supporting our service department!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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My service experience at Fletcher Jones was truly exceptional in large part because of the quality of the FJ service department and especially because of my service advisor Dennis Eich. Dennis always goes the extra mile to make sure the experience is great and this visit was no exception. He solved...

Guest R. Replied: Hello R C.,Thank you so much for your wonderful review! We’re thrilled to hear about your exceptional experience with our service department and, in particular, with Dennis Eich. At Fletcher Jones, we strive to provide the highest level of service, and it’s clear that Dennis embodies that commitment. We’re delighted that he was able to effectively attend to your service issues and ensure a timely repair. His dedication to keeping you informed throughout the process truly reflects our values. Your long-standing trust in Dennis and our team means the world to us. We appreciate your recommendation and look forward to continuing to serve you for many more years to come! Thank you again for your kind words!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Your Establishment Did A Wonderful Job on The Detail Of My Husband 550 Mercedes Benz and my Husband was Very Pleased. Thank You, Robert L Thomas

Guest R. Replied: Hello Shaunna, We’re thrilled to hear that Robert loved the detailing on his Mercedes Benz! Your kind words truly motivate us to keep delivering exceptional service. Thank you for sharing your experience with us!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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I've been customer since 2013 , Dave miller is the best service advisor ! Wish I meet him sooner. He kept me update on the status of my vehicle! Also both the girls at the loaner department was wonderful and sweet

Guest R. Replied: Hello Judy C.,Having the opportunity to share our passion and commitment to Mercedes-Benz brand with an amazing guest like yourself is truly a treat! Thank you for allowing Dave and our loaner department the privilege to earn your business and attend to your service needs! All of us at Fletcher Jones Imports take great pride in serving our guests well and we are grateful to have earned your business. We are truly flattered and look forward to working with you for many years to come.Warm wishes,Your Friends and Family at Fletcher Jones Imports

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I have an excellent service advisor, Dave Miller at this place! This is the only place I get my Mercedes serviced at! Dave Miller is my go to guy! I will continue to be a repeat customer!

Guest R. Replied: Hello Jaegar A., Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. Our team was beyond happy to read that Dave has always been helpful, knowledgeable, and assisting you the best pricing to care for your MB. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Dennis Eich in Service Dept had the BEST NO#1 customer service and I've had been with FJ Benz for 12-14 years. Always goes above and beyond for his own clients. Thanks, Dennis Eich! You're the BEST.

Guest R. Replied: Hello Tom H.,We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it’s wonderful to hear that Dennis has consistently delivered an exceptional service experience. Having the opportunity to share our passion and commitment to Mercedes-Benz brand with an amazing guest like yourself is truly a treat! Thank you for allowing us the privilege to earn your business and attend to your service needs. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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I've been coming to this location for about 2 years now, previously was at the Mercedes Henderson location. This location is by far the best Mercedes location I have been to. Dave Miller is my service advisor and he is by far one of the friendliest advisors I have ever come across. He is always in a...

Guest R. Replied: Hello Susan,Thank you for taking the time to share your feedback and 5-star rating. We are truly flattered to have your thoughtful compliments and recommendations.Kind Regards,Your Friends and Family at Fletcher Jones Imports

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David Miller excellent service advisor very helpful,, and they really care about the customers

Guest R. Replied: Hello Edward S.,Our team at Fletcher Jones Imports strives to provide each guest with an exceptional experience. Our team was beyond happy to read that David Miller has always been helpful, knowledgeable, and assisting you the best pricing to care for your MB. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Erik, my shuttle driver was absolutely amazing! This is my second time having him as a driver and each time he is so welcoming. We always have great conversations and I feel safe in the vehicle. I'd give 100 stars if I could!

Guest R. Replied: Hello Cherish,Thank you for the 5 star rating! Our team is delighted to hear about your exceptional experience with Erik. We look forward to seeing you at your next scheduled visit.Kind Regards, Your Friends and Family at Fletcher Jones Imports

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Dave went above and beyond to accommodate all of our needs. Highly recommend!

Response from the owner Replied: Thanks for the fantastic review, Nollee! We're thrilled to hear that Dave exceeded your expectations. Your recommendation means a lot to us, and we’re glad we could meet your needs. Looking forward to serving you again!Kind Regards, Your Friends and Family at Fletcher Jones Imports

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For minor repairs i.e. headlight replacement, you can drive in and have it easily done. For all others, you can either wait at the service area which has a nice waiting area or reserve a loaner. Very convenient.

Response from the owner Replied: Hello Sloe, We're thrilled to hear you found our service convenient and enjoyed the waiting area. Our team is dedicated to making your experience as smooth as possible. We appreciate your feedback and look forward to seeing you again for any future repairs!Kind Regards, Your Friends and Family at Fletcher Jones Imports

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This review is for the service department. Dave Miller was my service advisor and I couldn't be happier with his service. From check in to check out he made things smooth and easy. He kept me updated on issues I had and made sure it was taken care of. I've had many cars and dealt with service...

Guest Relations Replied: Hello,Thank you for sharing some feedback with us. It is so wonderful to see that Mike provided you and your wife with an exceptional purchasing experience. Congratulations on your new Mercedes-Benz!-Krista Alshouse, Client Relations Manager

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Been to many businesses for car dealer ships and the least to say this one has to have the best employees. The one that stood out to me was dave miller. He was very attentive, helpful and probably had the best customer service i ever had. This place deserves a 11 star if possible. Thanks dave for...

Guest R. Replied: Hello Jonathan,It’s really rewarding hearing that Dave was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Dave Miller is awesome. Knowledgeable, nice, and great to work with. Great communication as well, keeping me updated with time frame.

Guest R. Replied: Hello Jason,It’s really rewarding hearing that Dave was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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Really Professional Service Department. We've been coming the the Summerlin Fletcher Jones Mercedes for over 10 years. A+ Service all around!

Response from the owner Replied: Dear Minh and Julie,Thank you and we’re thrilled to hear you’ve enjoyed our service for over a decade. Your loyalty means the world to us, We look forward to seeing you again soon!Kind Regards, Your Friends and Family at Fletcher Jones Imports

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We purchased a S class and Tate was very helpful and made sure he through all the features he was also very knowledgeable I would recommend 10/10

Guest R. Replied: Hi Will S., We're thrilled to hear that Tate provided such helpful and knowledgeable service. Your recommendation means a lot to us. Enjoy your S class and all its amazing features!Best,Your Friends and Family at Fletcher Jones Imports

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I had a great experience at this dealership. Tyler assisted me with buying my first Mercedes. Thank you, Tyler! I love my new car. I would definitely recommend to friends and family members.

Guest R. Replied: Hi Ashley A., We're thrilled to hear you loved working with Tyler and that you're happy with your new Mercedes. Your recommendation means a lot to us. Enjoy your ride, and we look forward to seeing you again!Best,Your Friends and Family at Fletcher Jones Imports

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We initially began our purchase at MB of Henderson and were very disappointed with the experience. Every time we got close to finalizing the deal, DJ would slip something extra into it. When we objected, his repeated responses were, 'You don't have to buy it,' and, 'If you're not happy, I don't...

Guest R. Replied: Hi Ray, Please accept our apologies that we fell short on exceeding your expectations. We do appreciate having the opportunity to see your feedback and hope to have another opportunity to better serve you in the future. Respectfully,Kimberlee Camargo Reputation and Brand Loyalty Manager

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We went in for service a week ago, for a check engine light. When picking up we found the tire pressure low, when we asked the attendant said it was normal. Got home checked it and found a nail. Thankfully John, was able to take care of us in about two hours time the next day, this is not a first...

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"Nick" was my service advisor, EXCELLENT. He called me with service progress updates and was waiting for me with my vehicle when I arrived for pick-up.

Response from the owner Replied: Thank you, Robert Dumont, We're thrilled to hear that Nick provided you with excellent service and kept you updated throughout the process. We appreciate your feedback and look forward to serving you again in the future!Best,Your Friends and Family at Fletcher Jones Imports

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My new service advisor Brendan handle the issues with my car and got it back to me running like new.

Guest R. Replied: Hi Gloria M., We are thrilled to hear that Brendan was able to resolve the issues with your car and get it running like new. Thank you for sharing your positive experience with us! We appreciate your feedback and look forward to serving you again in the future.Best,Your Friends and Family at Fletcher Jones Imports

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I have been buying my cars from this dealership for a while. The reason is very simple. Good service, good product, and great people. I've always been impressed with the level of respect and courtesy I've been shown through out my years as a customer. For example, Josh in service is a HUGE part of...

Guest R. Replied: Hello Farah,Thank you for posting your 5 star review and mentioning Tom, Donnie, and Ivan. With the great talent of automotive competition out there, we are delighted to hear that we delivered another wonderful Mercedes-Benz experience! Congratulations on your purchase! We look forward to having you as part of our Fletcher Jones family for many years to come. Best,Your Friends and Family at Fletcher Jones Imports

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Josh Sutton in the Service Department is the best in town and Mercedes-Benz is lucky to have him. He is friendly, efficient, and he gets the job done. I call him anytime I need to get my Mercedes in. He is on top of things.

Guest R. Replied: Hi Charity R., We are thrilled to hear about your positive experience with Josh in our Service Department! We are grateful for your kind words, and we will be sure to pass along your feedback to him. Thank you for choosing Mercedes-Benz for your automotive needs.Best,Your Friends and Family at Fletcher Jones Imports

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GLK350 Service Date- July 31, 2024: Mr. John Clough of Service Department was very helpful and very professional in handling my service request. Kyra Green of Car Loaner Department was very accommodating and helpful. They have a perfect customer service, and I cannot complain of anything else. My...

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Great experience!We had been searching for a specific vehicle. Had been to several dealers and received "bait & switch pricing". We saw the vehicle we wanted listed online. We came in quickly agreed on a great deal. No haggling and waiting in a dealership cell for hours. Their team was extremely...

Guest R. Replied: Hi Alexandria G!Finding the right vehicle can be a challenge, and we are glad we could provide a seamless and transparent process for you. We appreciate your kind words about Nate and will be sure to pass along your feedback to our team. Thank you for recommending us!Best,Your Friends and Family at Fletcher Jones Imports

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The best dealership with the best service ever ask for Nate, I will definitely be back to purchase all my cars from fletcher jones!

Guest R. Replied: Hi Joseph H,Congratulations on your gorgeous Benz! We are so appreciative of your feedback about your experience with Nate. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect vehicle that best suits your needs. We'll be sure to relay over the kind words expressed on your behalf. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment!All the Best,Your Friends and Family at Fletcher Jones Imports

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Sasha and the entire team were a pleasure to work with. Fletcher Jones is the place to go for your Mercedes Benz needs.

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Simply awsome. Communication throughout services is very cpmplete and timely. JMy service rep, Joleen, is so good. My rep before her was pretty good, but Joleen is out of charts.8

Guest R. Replied: Hello Hiram,It’s really rewarding hearing that Joleen was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come!Kind Regards,Your Friends and Family at Fletcher Jones Imports

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The loaner car was outstanding . 2024 EQE350 All electric. Car drove incredibly smooth, quick, gorgeous interior. Beautiful all round safistication.Loan service members were cordial, kind , considerate and satisfied my needs. Class Act!Cindy is always positive energetic and great at customer...

Guest R. Replied: Hi Vince I,Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Cindy and appreciate you complementing our level of professionalism. We'll be sure to relay over the kind words expressed on your behalf. We look forward to serving you for many years to come!All the Best,Your Friends and Family at Fletcher Jones Imports

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The loaner car was outstanding . 2024 EQE350 All electric. Car drove incredibly smooth, quick, gorgeous interior. Beautiful all round safistication.Loan service members were cordial, kind , considerate and satisfied my needs. Class Act!

Guest R. Replied: Hi Vince I,Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Cindy and appreciate you complementing our level of professionalism. We'll be sure to relay over the kind words expressed on your behalf. We look forward to serving you for many years to come!All the Best,Your Friends and Family at Fletcher Jones Imports

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