Google Review
- August 08, 2020
Left by Toni G.
Response from the owner Replied: Hi Toni, Thank you for the 5 star rating! We are delighted to hear how outstanding David was! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 08, 2020
Google Review
- August 06, 2020
Response from the owner Replied: Hi Tom,Thank you for taking the time to share your 5-stars rating regarding your recent service experience at our dealership! Please feel free to reach out to us if there's anything else we could be of further assistance with.Take Care,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 05, 2020
Left by Chandresh V.
Response from the owner Replied: Hi Chandresh, Thank you for taking the time to share your feedback and 5-stars rating regarding your recent service visit with us! Please feel free to reach out to us if there's anything we could be of assistance with.Take Care,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 05, 2020
Response from the owner Replied: Hello Kenneth,Thank you for the opportunity to serve you! Please let us know if we can be of any further assistance Now or in the future. Feel free to contact me directly at Kim.camargo@fletcherjones.com Regards,Kimberlee CamargoReputation and Brand Loyalty Manager
Google Review
- August 04, 2020
Response from the owner Replied: Hi Chase, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 04, 2020
Response from the owner Replied: Hello,Thank you so much for taking the time to leave us this amazing 5-stars review regarding your recent service visit with us! Please allow our team of experts to continue providing you with top notch experiences for your upcoming needs.All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 02, 2020
Left by Monique G.
Response from the owner Replied: Hello Monique, Thanks for leaving us such a wonderful 5-stars review regarding your recent service experience with us! Please allow us to continue providing you with nothing short of an excellent visit for your upcoming needs.All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 02, 2020
Response from the owner Replied: Hi Simone,Thank you for taking the time to share your feedback and 5-stars rating regarding your recent service experience with Dave! We are truly flattered to have your thoughtful compliments and recommendations. We're grateful for your business and we look forward to serving you for many years to come!Take Care,Your Friends and Family at Fletcher Jones Imports
Google Review
- July 31, 2020
Response from the owner Replied: Hello Stacy, Thank you for sharing your 5-star review with us and the community regarding your recent visit at our service department! Please allow us to continue providing you with top notch experiences for all of your upcoming needs.Best Wishes, Your Friends and Family at Fletcher Jones Imports
Google Review
- July 31, 2020
Response from the owner Replied: Hi Dennis, Thank you so much for taking the time to leave us this amazing 5-stars review regarding your recent visit with us! Please allow our team of experts to continue providing you with top notch experiences for all of your upcoming needs.Take Care, Your Friends and Family at Fletcher Jones Imports
Google Review
- July 31, 2020
Response from the owner Replied: Hello Shirley, Thanks for leaving us such a wonderful review regarding your recent visit with us! Please feel free to reach out to us if there's anything else our team of experts can be of assistance with.Best Wishes, Your Friends and Family at Fletcher Jones Imports
Google Review
- July 30, 2020
Left by Gail E.
Response from the owner Replied: Hi Gail,Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- July 30, 2020
Left by Michael K.
Response from the owner Replied: Hi Michael, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- July 30, 2020
Left by Martha E.
Response from the owner Replied: Hello Martha, Thanks for leaving us such a wonderful 5-stars review regarding your recent service visit with us! Please feel free to reach out to us if there's anything else we could be of assistance with.Best Wishes, Your Friends and Family at Fletcher Jones Imports
Google Review
- July 30, 2020
Left by Tina C.
Response from the owner Replied: Hello Tina, Thank you for taking the time to share your feedback and 5-stars rating regarding your recent visit at our service department! We are truly flattered to have your thoughtful compliments and recommendations. Glad to see that our team of experts were able to assist with mounting your license plate brackets and getting you back on the road in no time! Please feel free to reach out to us if there's anything else we could be of assistance with.Best Wishes, Your Friends and Family at Fletcher Jones Imports
Google Review
- July 30, 2020
As always the service is impeccable!!! From the day I purchased my 2020 Benz, every single interaction and visit Ive made to the dealership since then has been nothing but exceptional! My last car was a Mercedes and my next one will be another Mercedes as well! Josh Sutton and the rest of the...
Response from the owner Replied: Hi Robert, We greatly appreciate you taking the time to post your 5-stars review regarding your recent visits at our dealership! It's wonderful reviews like yours that truly represent what we strive for everyday! We're extremely flattered to have been of great help when getting your vehicle repaired and returned to you in a timely fashion. Glad to hear that you like Josh's work, your kind words definitely won't go unnoticed. Our team of experts are grateful for your business and recommendations and look forward to serving you for many years to come! Please feel free to reach out to us if there's anything else we could be of assistance with.Take Care,Your Friends and Family at Fletcher Jones Imports
Google Review
- July 27, 2020
Response from the owner Replied: Hi Plenty, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- July 27, 2020
Response from the owner Replied: Hi Tammy, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- July 25, 2020
Response from the owner Replied: Hi Joel, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- July 25, 2020
I bought my 2014 CLA250 in 2017 with super low (27k miles) from a Chrysler Dealership in town and purchased the extended warranty they offered through fidelity warranty services. Fast forward July 2020, bummer, my check engine comes on for the first time! Turbo boost went out, car is in limp mode. I...
Response from the owner Replied: Hi Sommer, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience with Danielle! We look forward to seeing you at your next scheduled visit.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- July 24, 2020
Left by Frank S.
Response from the owner Replied: Hi Frank, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- July 24, 2020
Left by Spencer T.
Response from the owner Replied: Hi Spencer, Our team of experts are excited to hear that you were assisted promptly and provided with outstanding service throughout your recent visit with Dorris in our service department! We are glad to see that you love Dorris' work, your kind words won't go unnoticed. Please feel free to reach out to us if we can be of further assistance to you now or in the future. All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- July 23, 2020
Left by Sonia E.
Response from the owner Replied: Hello Sonia, Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your recent visit with us! Glad to hear we were able to get your car in tip-top shape and returned to you in a timely fashion. Please feel free to reach out to us if there's anything else we could be of assistance with.Best Wishes, Your Friends and Family at Fletcher Jones Imports
Google Review
- July 23, 2020
Left by Alfonso O.
Response from the owner Replied: Hi Alfonso, Thanks for taking the time to share your feedback and 5-stars rating regarding your recent service visit with us! Please allow our team of experts to continue providing you with nothing short of great experiences for your upcoming needs.Take Care, Your Friends and Family at Fletcher Jones Imports
Google Review
- July 22, 2020
Response from the owner Replied: Hi Ronald, Thanks for leaving us such a wonderful 5-stars review regarding your recent visit with us! Please allow our team of experts to continue providing you with amazing experiences for your upcoming needs. Take Care, Your Friends and Family at Fletcher Jones Imports
Google Review
- July 22, 2020
Left by Stephen S.
Response from the owner Replied: Hi Stephen, Our team of experts are excited to hear that you were assisted promptly and provided with outstanding service throughout your recent visit in our service department! Great to hear that we were able to get your Sprinter van in great condition and returned to you in a timely fashion. Please allow us to continue providing you with nothing short of an amazing experience for all of your upcoming needs.Take Care, Your Friends and Family at Fletcher Jones Imports
Google Review
- July 21, 2020
Response from the owner Replied: Hi Robert, We greatly appreciate you taking the time to post your 5-stars review regarding your recent experience with us! Our team was beyond happy to read that we were able to accommodate all of your needs and assist with great pricing to care for your second vehicle! We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! Great to see that we were able to have a great turn around for you when dealing with a new vehicle purchase. Thank you for allowing us the opportunity to earn your business and congratulations on your new Mercedes-Benz! Please feel free to reach out to us if there's anything else we could be of assistance with. Take Care, Your Friends and Family at Fletcher Jones Imports
Google Review
- July 19, 2020
Response from the owner Replied: Hi Kermit, We greatly appreciate you taking the time to post your 5-stars rating! With all of the automotive competition out there, it's wonderful to hear that Johnny delivered an exceptional sales experience! We're glad to see that we were able to assist with getting you great pricing to care for a vehicle of your choice. Thank you for allowing us the opportunity to earn your business and congratulations on your new Mercedes-Benz! Please feel free to reach out to us if we can be of further assistance to you now or in the future! Take Care,Your Friends and Family at Fletcher Jones Imports
Google Review
- July 18, 2020
Response from the owner Replied: Hi Forrest, Thank you for taking the time to share your 5-stars review regarding your recent visit in our service department! Please allow us to continue providing you with nothing short of great experiences for your upcoming needs! All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- July 14, 2020
Response from the owner Replied: Hi Robert, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- July 11, 2020
Response from the owner Replied: Hello Rose, We greatly appreciate you taking the time to post your 5-stars rating regarding your recent experience with Van Larrison. It's wonderful reviews like yours that truly represent what we strive for everyday! Glad to hear we were able to assist with getting your car in tip-top shape. Please allow our team of experts to continue providing you with nothing short of an excellent visit for your upcoming needs.Best Wishes, Your Friends and Family at Fletcher Jones Imports
Google Review
- July 11, 2020
Left by Haig E.
Response from the owner Replied: Hi Haig, Thank you so much for taking the time to post your 5-stars rating regarding your recent experience with us! Our team of associates look forward to serving you for many more upcoming years. Please reach out to us if there's anything else that we could be of assistance with.Take Care, Your Friends and Family at Fletcher Jones Imports
Google Review
- July 10, 2020
Left by Donald H.
Great job by Jason. He was my service technician. Was honest, professional and his communication was unrivaled. I was driving from Northern California and my car started shaking vigorously and was struggling to accelerate over 2500rpm. Im here thinking my spark plugs were faulty or maybe the wiring...
Response from the owner Replied: Hi Donald, The team at Fletcher Jones Imports appreciates you taking the time to share your kind sediments regarding your recent visit with Jason! We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! Glad to see that our team of associates were able to assist in getting your car in tip-top shape and returned to you just in time for your drive to Indiana. Please feel free to reach out to us if there's absolutely anything else that we could be of further assistance with. All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- July 09, 2020
Left by Kenny H.
Response from the owner Replied: Hi Kenny, Thank you for 5 star rating! Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- July 08, 2020
Response from the owner Replied: Hi Gwen, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Yelp Review
- July 03, 2020
My service manager Dave Miller does an awesome job of going over and beyond to take care of me and my E350. It's greatly appreciated!
Guest Relations Replied: Hi Don, Thank you for taking the time to post your feedback and 5-stars rating regarding your recent experience with Dave Miller! Glad to hear that Dave went above and beyond and exceeded your expectations. Please allow us to continue providing you with nothing short of an amazing visit for your upcoming needs! Take Care,Your Friends and Family at Fletcher Jones Imports
Yelp Review
- July 01, 2020
John Clough was very nice and professional for my service check in. I appreciate his help and explaining with the services he was doing to my car. Highly recommend him
Guest R. Replied: Hi Garo,Thank you for the outstanding recommendation and mentioning John in your review! Our team appreciates your business and looks forward to serving you again.Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- June 23, 2020
Response from the owner Replied: Hi Tracy, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- June 13, 2020
Response from the owner Replied: Hi Patti, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- June 09, 2020
Left by George L.
Response from the owner Replied: Hi Thank you for leaving us such a wonderful 5-star rating! Our team of associates look forward to serving you for many years to come. Please let us know if we can be of any further assistance to you now or in the future.All the Best,Your Friends and Family at Fletcher Jones Imports
Yelp Review
- June 08, 2020
Chelsy was amazing, so helpful and pleasant. Anything I need, I just call and they take care of it immediately. So please with my purchase. Thanks to all who helped!
Guest Relations Replied: Hi Julie,The team at Fletcher Jones Imports strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Chelsy has always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. We are truly flattered to have your thoughtful compliments and recommendations. Thank you for allowing us the opportunity to earn your business and congratulations on your new MB! Please let us know if we can be of any further assistance to you now or in the near future.Best Wishes,Your Friends and Family at Fletcher Jones Imports
Google Review
- June 05, 2020
Response from the owner Replied: Hi Jerry, Thanks for leaving us this amazing 5-star review! It's of great pleasure seeing that our team was able to assist and provide you with great, friendly service. We look forward to serving you for many years to come!Take Care,Your Friends and Family at Fletcher Jones Imports
Google Review
- June 04, 2020
Response from the owner Replied: Hello,Thank you for taking the time to share your feedback and 5-star rating! We are truly flattered to have your thoughtful compliments and recommendations. Our team of associates are looking forward to serving you for many years to come!All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 31, 2020
Response from the owner Replied: Hi Cheryl, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 30, 2020
Great friendly service
Response from the owner Replied: Hi Jerry, Thanks for leaving us this amazing 5-star review! It's of great pleasure seeing that our team was able to assist and provide you with great, friendly service. We look forward to serving you for many years to come!Take Care,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 29, 2020
Great place and customer service.
Response from the owner Replied: Hello,Thank you for taking the time to share your feedback and 5-star rating! We are truly flattered to have your thoughtful compliments and recommendations. Our team of associates are looking forward to serving you for many years to come!All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 29, 2020
Response from the owner Replied: Hi Nick, Thanks for sharing your review with us and the community! It's really rewarding hearing that Danielle was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. We're glad we could help get your car in tip-top shape. Please feel free to reach out to us if we can be of any further assistance to you now or in the future. All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 29, 2020
Response from the owner Replied: Hi Tonijo, We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it's wonderful to hear that Windel delivered an exceptional sales experience! Glad we were able to assist in getting you into your desired choice of vehicle. Thank you for allowing us the opportunity to earn your business and congratulations on your new Mercedes! Please feel free to reach out to us if we can be of any further assistance to you now or in the future. All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 29, 2020
Response from the owner Replied: Hi April, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 28, 2020
Consistently provides superior service! Clean facility, friendly professional staff, on time service, great communication, no surprises and easy.
Response from the owner Replied: Hi April, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 27, 2020
Response from the owner Replied: Hi Roberta, Thank you for taking the time to share your 5-star rating with us and the community! Our team of associates are looking forward to serving you for many years to come! Best Wishes,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 25, 2020
Response from the owner Replied: Hi Luis, Thanks for sharing your 5-star review with us and the community! Our team is looking forward to serving you for many years to come! Take Care,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 24, 2020
Everybody was awesome Windel in particular was personable, extremely helpful I felt that he really wanted to do everything he could to get me into the car I wanted and he succeeded
Response from the owner Replied: Hi Tonijo, We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it's wonderful to hear that Windel delivered an exceptional sales experience! Glad we were able to assist in getting you into your desired choice of vehicle. Thank you for allowing us the opportunity to earn your business and congratulations on your new Mercedes! Please feel free to reach out to us if we can be of any further assistance to you now or in the future. All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 24, 2020
Response from the owner Replied: Hi Jim, Thank you for sharing your 5-stars review with us! Please feel free to reach out to us if we can be of any further assistance to you now or in the future. Take Care,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 23, 2020
Response from the owner Replied: Hi Ivan, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 23, 2020
Danielle is Awesome!!!! I wish I knew which mechanic exactly fixed my C300 (Darth Vader) Just want to thank them personally. Everybody says don't tske your car to the dealer for repairs, too expensive.. Well if you want it done right that's where you need to go. Thank you F&J for being great..
Response from the owner Replied: Hi Nick, Thanks for sharing your review with us and the community! It's really rewarding hearing that Danielle was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. We're glad we could help get your car in tip-top shape. Please feel free to reach out to us if we can be of any further assistance to you now or in the future. All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 22, 2020
Response from the owner Replied: Hello Rose,The team at Fletcher Jones Imports appreciates your business and feedback. It is our goal to deliver a 5 star experience to all of our guests. If there is anything we may do to further assist you I would like to hear from you. Please contact me at 949-718-6532.Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager
Google Review
- May 22, 2020
Left by Diane B.
Response from the owner Replied: Hello Diane, We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it's wonderful to hear that Michael Mondesi delivered an exceptional sales experience! Our team of associates are extremely thrilled to hear that we were able to assist in getting you into your desired choice of vehicle. We are grateful for your business and we look forward to serving you for many years to come! Please let us know if we can be of any further assistance to you now or in the future. All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 21, 2020
Response from the owner Replied: Hi Nikki, Thank you for taking the time to share your feedback and 5-star rating! It's really rewarding hearing that Curtis was able to assist and provide you with outstanding service throughout your visit with us. Your kind words won't go unnoticed, we'll definitely pass them along. Please feel free to reach out to us if we can be of any further assistance to you now or in the future. Our team of associates are looking forward to serving you for many years to come!All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 21, 2020
Curtis, the head of the service department, is incredibly resourceful, intelligent and empathetic. He is a asset to the company.
Response from the owner Replied: Hi Nikki, Thank you for taking the time to share your feedback and 5-star rating! It's really rewarding hearing that Curtis was able to assist and provide you with outstanding service throughout your visit with us. Your kind words won't go unnoticed, we'll definitely pass them along. Please feel free to reach out to us if we can be of any further assistance to you now or in the future. Our team of associates are looking forward to serving you for many years to come!All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 21, 2020
Response from the owner Replied: Hi Ivette,We are truly flattered to have your 5 star rating and recommendations! Thank you for the opportunity to serve you! Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 21, 2020
Left by Omar R.
Response from the owner Replied: Hi Omar,Thanks for sharing your review with us and the community. Our team of associates are looking forward to serving you for many years to come!All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 20, 2020
Response from the owner Replied: Hi Margie, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 20, 2020
Left by Valentina P.
Response from the owner Replied: Hi Valentina, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 20, 2020
Left by Angela G.
Response from the owner Replied: Hi Angela, Thanks for leaving us such a wonderful 5-star review! We are grateful for your business and look forward to serving you for many years to come!All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 20, 2020
Response from the owner Replied: Hello Maryam, We greatly appreciate you taking the time to post your 5-star review! Thank you for allowing us the opportunity to earn your business and we look forward to serving you for many years to come!Best Wishes,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 16, 2020
Left by Ivan S.
Response from the owner Replied: Hi Ivan, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 15, 2020
Excellent service and well organized!
Response from the owner Replied: Hello Rose,The team at Fletcher Jones Imports appreciates your business and feedback. It is our goal to deliver a 5 star experience to all of our guests. If there is anything we may do to further assist you I would like to hear from you. Please contact me at 949-718-6532.Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager
Google Review
- May 15, 2020
Response from the owner Replied: Hi Stephanie, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 15, 2020
Left by Tahir N.
Response from the owner Replied: Hello Tahir, We greatly appreciate you taking the time to post your 5-star review! Thank you for allowing us the opportunity to earn your business and we look forward to serving you for many years to come! All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 15, 2020
Left by Leza H.
I took my car in for service. They had a loaner waiting, all paperwork done and I was out in 5 minutes. There was an issue with my warranty info when I called service. Called my salesman, Joesph Martinez as I didn't know where to start. I then was immediately contacted by Ivan in finance who took...
Response from the owner Replied: Hello Leza, It's really rewarding hearing that Joseph and Ivan were able to assist and provide you with outstanding service throughout your visit with us. The team at Fletcher Jones Imports strives to provide each guest with an exceptional experience. We're so glad we were able to get your car in tip-top shape. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Please feel free to reach out to us if we can be of any further assistance to you now or in the future.Best Wishes,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 15, 2020
Left by Diane B.
My salesman Michael Mondesi went abound and beyond. He was patient with me and incredibly kind! His knowledge of my new vehicle I purchased vs. its competitors was incredible!!!
Response from the owner Replied: Hello Diane, We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it's wonderful to hear that Michael Mondesi delivered an exceptional sales experience! Our team of associates are extremely thrilled to hear that we were able to assist in getting you into your desired choice of vehicle. We are grateful for your business and we look forward to serving you for many years to come! Please let us know if we can be of any further assistance to you now or in the future. All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 15, 2020
Left by Gwen A.
Response from the owner Replied: Hi Gwen, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 15, 2020
Response from the owner Replied: Hello Le, Thank you for leaving us such a wonderful 5-star review! We're so glad we were able to assist in getting your car in tip-top shape. Please let us know if we can be of any further assistance to you now or in the future. Take Care,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 15, 2020
Response from the owner Replied: Hi, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 15, 2020
Great service......five star
Response from the owner Replied: Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.Best,Steve KaplanGeneral Manager
Google Review
- May 13, 2020
Left by Lark F.
Response from the owner Replied: Hi Lark, Thank you so much for taking the time to leave us this amazing 5-star review. Our team of associates are looking forward to serving you for many more years to come!All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 12, 2020
Response from the owner Replied: Hi Stanley, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 12, 2020
Left by Tressa F.
Response from the owner Replied: Hi Tressa, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 12, 2020
Left by Dan W.
Response from the owner Replied: Hi Dan, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience with Dennis. We look forward to seeing you at your next scheduled visit.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 12, 2020
Left by Shamil A.
Response from the owner Replied: Hello Shamil,Thank you for the 5 star rating and kind review! We are happy to read about your awesome experience with Danielle! We are grateful for the opportunity to serve you and look forward to serving you again!Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 12, 2020
Left by Artur S.
Response from the owner Replied: Hi Artur, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 12, 2020
Left by Susan U.
Response from the owner Replied: Hi Susan, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience with Dennis. We look forward to seeing you at your next scheduled visit.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 12, 2020
Left by Valarie Z.
Response from the owner Replied: Hi Valarie, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience with Steve. We look forward to seeing you at your next scheduled visit.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 11, 2020
Response from the owner Replied: Hi Alex,Our number one goal is to provide outstanding experiences for all of our guests! The team at Fletcher Jones Imports is so pleased to have your 5 star rating. Thank you for allowing us the opportunity to serve you!All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 10, 2020
Left by Terry R.
Response from the owner Replied: Hello Terry,Thank you for taking the time to post your 4 star review. Please let us know if we can be of any further assistance now or in the future. Please feel welcome to contact me at Kim.camargo@fletcherjones.com Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager
Google Review
- May 10, 2020
Left by Valarie Z.
I enjoyed the Service representative Steve HeinKing.Very personable and professional . Enjoy the attention to detail with my vehicle.
Response from the owner Replied: Hi Valarie, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience with Steve. We look forward to seeing you at your next scheduled visit.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 09, 2020
Response from the owner Replied: Hi Holly, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 09, 2020
Left by Rafi G.
Response from the owner Replied: Hi Rafi, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 09, 2020
Left by Cody D.
Response from the owner Replied: Hi Cody, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 09, 2020
Response from the owner Replied: Hi Ed, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 09, 2020
Response from the owner Replied: Hi Roger, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 08, 2020
Left by Leonard S.
Response from the owner Replied: Hi Leonard, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 08, 2020
Left by Shamil A.
Danielle was awesome and super sweet, especially via text! Kudos to her.
Response from the owner Replied: Hello Shamil,Thank you for the 5 star rating and kind review! We are happy to read about your awesome experience with Danielle! We are grateful for the opportunity to serve you and look forward to serving you again!Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 06, 2020
Left by Leopoldo R.
Response from the owner Replied: Hi Leopoldo, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 06, 2020
Response from the owner Replied: Hello Marianne, Thanks for sharing your review with us and the community. Our team of associates look forward to serving you for many years to come!All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 05, 2020
Response from the owner Replied: Hello, Thank you so much for taking the time to leave us this amazing 5-star review. Our team of associates are grateful for your business and we look forward to serving you for many years to come!Take Care,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 05, 2020
Left by Anessa D.
Response from the owner Replied: Hi Anessa,It is wonderful to hear that your most recent visit with us is deserving of your 5-stars! We are grateful for your business! Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 04, 2020
Response from the owner Replied: Hello Marianne, Thanks for sharing your review with us and the community. Our team of associates look forward to serving you for many years to come!All the Best,Your Friends and Family at Fletcher Jones Imports
Cars.com Review
- May 02, 2020
Left by Thomas Z.
I had the best car purchase experience today when I got my new car at Fletcher Jones with Joshua Chang.The whole team: Joshua, the financial department reprezentative and especially Thomas Zumbo provided excellent customer service and great technical consultation. They totally exceeded my...
Dealer response from DealerRater Replied: Hello Thomas, The team at Fletcher Jones Imports strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Joshua Chang, Thomas Zumbo, along with our entire financial department were of extreme assistance. We'll definitely pass along your kind words. With all of the automotive competition out there, it's wonderful to hear that we were able to properly execute your visit with us. Thank you for allowing us the opportunity to earn your business and congratulations on your new vehicle! Please feel free to reach out to us if we can be of any further assistance to you now or in the future. Best Wishes, Your Friends and Family at Fletcher Jones Imports
Google Review
- May 02, 2020
Left by Shawn H.
Response from the owner Replied: Hi Shawn,Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 02, 2020
Response from the owner Replied: Hi Robert, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- May 02, 2020
Was a great experience.
Response from the owner Replied: Hi Stanley, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- April 29, 2020
Response from the owner Replied: Hello Taylor, Thank you for taking the time to share your 5-star rating. We are grateful for your business and look forward to serving you for many years to come. All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- April 29, 2020
Left by Ronald K.
Response from the owner Replied: Hi Ronald, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- April 29, 2020
Dennis Eich, my service advisor, is amazing. Several of my friends use him as well and we are all in agreement. His service is exceptional, personable, and the reason we all keeping replacing our old Mercedes with new ones.
Response from the owner Replied: Hi Janet, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience with Dennis. We look forward to seeing you at your next scheduled visit.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- April 29, 2020
Left by Artur S.
Five stars because of Josh services is amazing
Response from the owner Replied: Hi Artur, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- April 29, 2020
Left by Elaine P.
Dave Miller always provides exceptional service.Fletcher Jones is a 1st class operation in every way.
Response from the owner Replied: Hi Elaine, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience with Dave. We look forward to seeing you at your next scheduled visit.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Yelp Review
- April 25, 2020
I have the best car purchase experience here at Fletcher Jones dealership on Sahara. Starting from my 1st visit in October 2019 to today's delivery of my new vehicle, they provided excellent service, totally exceeded my expectations. Superior products won't sell without guest oriented service....
Guest R. Replied: Hello Susie,Thank you for your continued business and loyalty! The team at Fletcher Jones Imports appreciates you complementing our level of service and kind shout out for Kevin! We are honored to receive your 5 star rating and thrilled you have you as part of our Fletcher Jones family. Please feel welcome to contact us anytime!All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- April 25, 2020
Check out movie Erin brocovich
Google Review
- April 25, 2020
Response from the owner Replied: Hi Fitri, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- April 25, 2020
Response from the owner Replied: Hi Michael, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- April 25, 2020
Left by Susan U.
I was very pleased with my service at Fletcher Jones Imports. This was my first visit for service on my Mercedes and my service advisor Dennis Eich took excellent care and professionalism to answer all my needs. I will definitely return for future needs.
Response from the owner Replied: Hi Susan, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience with Dennis. We look forward to seeing you at your next scheduled visit.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Yelp Review
- April 24, 2020
Google Review
- April 23, 2020
Nice
Response from the owner Replied: Hi Alex,Our number one goal is to provide outstanding experiences for all of our guests! The team at Fletcher Jones Imports is so pleased to have your 5 star rating. Thank you for allowing us the opportunity to serve you!All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- April 22, 2020
Response from the owner Replied: Hi Barbara, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- April 22, 2020
Response from the owner Replied: Hi Shin Shin, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- April 22, 2020
Left by Jikeala T.
Response from the owner Replied: Hello Jikeala, Thank you so much for taking the time to leave us this amazing 5-star review! Our team of associates look forward to serving you for many years to come!Best Wishes,Your Friends and Family at Fletcher Jones Imports
Google Review
- April 22, 2020
Left by Tressa F.
This dealership goes above and beyond.
Response from the owner Replied: Hi Tressa, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- April 18, 2020
Left by Dan W.
Good group of guys and gals. Dennis in service has been there a long time and very professional. Highly recommend.
Response from the owner Replied: Hi Dan, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience with Dennis. We look forward to seeing you at your next scheduled visit.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- April 16, 2020
Response from the owner Replied: Hi Carlos,Thank you for sharing your wonderful 5-stars review with us and the online community. We look forward to serving you for many years to come!Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- April 16, 2020
Response from the owner Replied: Hi Kevin,Thank you for sharing your wonderful 5-stars review with us and the online community. We are grateful for your business and look forward to serving you for many years to come!Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- April 16, 2020
Response from the owner Replied: Hi Michelle,It is wonderful to hear that your most recent visit with us is deserving of your 5-stars! We are grateful for your business! Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- April 16, 2020
Left by Lorie W.
Response from the owner Replied: Hi Lorie,The team at Fletcher Jones Imports is honored to receive your 5 star rating and review! We are grateful for your business and recommendations. Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- April 16, 2020
Google Review
- April 16, 2020
Response from the owner Replied: Hello,The team at Fletcher Jones Imports is honored to receive your 5 star rating and review! We are grateful for your business and recommendations. Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- April 16, 2020
Response from the owner Replied: Hi Fran,Our number one goal is to provide outstanding experiences for all of our guests! The team at Fletcher Jones Imports is so pleased to have your 5 star rating and genuine feedback.Take Care,Your Friends and Family at Fletcher Jones Imports
Google Review
- April 16, 2020
Left by Luis T.
Response from the owner Replied: Hi Luis,Our number one goal is to provide outstanding experiences for all of our guests! The team at Fletcher Jones Imports is so pleased to have your 5 star rating and genuine feedback.Take Care,Your Friends and Family at Fletcher Jones Imports
Google Review
- April 16, 2020
Left by Manoj S.
Response from the owner Replied: Hello Manoj,It is wonderful to hear that your most recent visit with us is deserving of your 5-stars! We are grateful for your business! Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- April 14, 2020
Our engine compartment was completely destroyed by fire on our Mercedes 3500 chassis Tiffin Wayfarer motorhome. With Steve Heinking's management and Alex Terrazas and the staff's knowledge and skill, the motor compartment was COMPLETELY rebuilt right there on W Sahara Ave. Truly amazing. New engine...
Response from the owner Replied: Hello Mike and Charlotte, The team at Fletcher Jones Imports appreciates you taking the time to share your kind sediments regarding your visit with us. Glad we were able to get your car in tip top shape. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service. Guest satisfaction is our highest priority and we are thankful for your business. Please let us know if we can be of any further assistance to you now or in the future. All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- April 13, 2020
Response from the owner Replied: Hi Farah,Thank you for sharing your wonderful 5-stars review with us and the online community. We are grateful for your business and look forward to serving you for many years to come!Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- April 13, 2020
Left by Samantha A.
Response from the owner Replied: Hi Samanta,The team at Fletcher Jones Imports is honored to receive your 5 star rating and review! We are grateful for your business and recommendations. Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- April 13, 2020
Left by Roland T.
Response from the owner Replied: Hello Ronald,Thank you for sharing your wonderful 5-stars review with us and the online community. We are grateful for your business and look forward to serving you for many years to come!Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- April 13, 2020
Left by Tyree H.
Response from the owner Replied: Hi Tyree,The team at Fletcher Jones Imports is honored to receive your 5 star rating and review! We are grateful for your business and recommendations. Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- April 13, 2020
Left by David O.
Service Advisor Jason Cote did a Fantastic job!!!...Vehicle runs Great and Looks Beautiful!!..Thanks you Jason and Fletcher Jones!!!.....
Google Review
- April 13, 2020
Left by Evelyn P.
I feel cared about. One on one interaction with exception service.
Google Review
- April 12, 2020
Left by Evelyn P.
Response from the owner Replied: Hello Evelyn,Thank you for sharing your wonderful 5-stars review with us and the online community. We look forward to serving you for many years to come!Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- April 12, 2020
Left by David O.
Response from the owner Replied: Hi David,Thank you for posting your 5 star review and mentioning Jason! It's wonderful reviews like yours that truly represent what we strive for everyday! Our entire service team appreciates your feedback! Thanks again, and we look forward to your next scheduled service with us!All the best,Your Friends and Family at Fletcher Jones Imports
Google Review
- April 11, 2020
Response from the owner Replied: Hello Mackenzie, The team at Fletcher Jones Imports appreciates you taking the time to share your kind sediments regarding your visit with us. It's really rewarding hearing that Chris was able to assist and provide you with our live inventory. Please let us know if we can be of any further assistance to you now or in the future. Our team of associates look forward to welcoming you again soon. All the Best,Your Friends and Family at Fletcher Jones Imports
Yelp Review
- April 10, 2020
When I started out to trade my 2008 Ford F-350, purchasing a Mercedes-Benz E43 AMG wasn't even in the picture. After looking at a Porsche Panamera and walking away extremely disappointed, my son suggested we take a look at a Mercedes at Fletcher Jones Imports. My response was, "what do I have to...
Guest R. Replied: Hello Jeff,The team at Fletcher Jones Imports appreciates you taking the time to share your kind sediments regarding your sales experience working with Sandy! We take great pride in serving our guests well and are truly grateful to have earned your families business! Congratulations to both you and your wife on the purchase of two spectacular Mercedes-Benz vehicles! Thank you for the amazing recommendations and welcome to the Fletcher Jones Family! All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- March 30, 2020
Response from the owner Replied: Hello Vito, Thank you for sharing your 5-star review with us and the community. Our team is grateful you allowed us the opportunity to earn your business and we look forward to serving you for many years to come!Take Care,Your Friends and Family at Fletcher Jones Imports
Google Review
- March 28, 2020
Left by John H.
Response from the owner Replied: Hello John, Thank you for taking the time to share your 5-star rating. Our team of associates are looking forward to serving you for many years to come!Take Care,Your Friends and Family at Fletcher Jones Imports
Google Review
- March 28, 2020
Best experience at Fletcher Jones Import in Summerlin. Kevin O. my sales consultant not only took time to show us the different 2020 GLC's he took time to find us the one we really wanted. He's the best there is to make your purchasing a new car easy and the team that works with him Maricar and the...
Response from the owner Replied: Hello Leah, The team at Fletcher Jones Imports strives to provide each guest with an exceptional sales experience. Our team was beyond happy to read that Kevin and Maricar were helpful, knowledgeable, and assisted you the best pricing to care for your new vehicle. It's really rewarding hearing that we were able to get you into your desired choice of vehicle. Please let us know if we can be of any further assistance to you now or in the future. We are grateful for your business and we look forward to serving you for many years to come! All the Best,Your Friends and Family at Fletcher Jones Imports
Yelp Review
- March 26, 2020
I bought two vehicles in 2018 with them and helped others get many vehicles with them as well, these guys are great. Best staff and best service around. If you're looking for luxury and a great team, this is the place.
Guest Relations Replied: Hello Basim,The team at Fletcher Jones Imports Mercedes Benz appreciates you taking the time to share your kind sediments regarding your visits with us. It's wonderful reviews like yours that truly represent what we strive for everyday! Please let us know if we can be of any further assistance to you now or in the future. We are grateful for your business and recommendations, we look forward to serving you for many years to come!Best Wishes,Your Friends and Family at Fletcher Jones Imports
Google Review
- March 17, 2020
Chris the manager was amazing and answered all my questions. He showed me what was available and was super friendly thanks for the help.
Response from the owner Replied: Hello Mackenzie, The team at Fletcher Jones Imports appreciates you taking the time to share your kind sediments regarding your visit with us. It's really rewarding hearing that Chris was able to assist and provide you with our live inventory. Please let us know if we can be of any further assistance to you now or in the future. Our team of associates look forward to welcoming you again soon. All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- March 12, 2020
Response from the owner Replied: Hello TS,Our team strives to deliver a 5 star experience to all of our guests. I would like to hear about your experience, please email me at Kim.camargo@fletcherjones.com Regards,Kimberlee CamargoReputation and Brand Loyalty Manager
Google Review
- March 12, 2020
Response from the owner Replied: Hi Petra, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- March 12, 2020
Response from the owner Replied: Hi Ren, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- March 12, 2020
Response from the owner Replied: Hello Joshua, We are thrilled that you loved your latest experience with Dave Miller. Glad to hear we were able to get your car in tip-top shape. Thank you for allowing us the opportunity to earn your business and we look forward to serving you for many years to come!All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- March 12, 2020
Response from the owner Replied: Hi Dawne, We greatly appreciate your 5 star rating and kind review! Customer service is very important to us. Our team at Fletcher Jones Motorcars was pleased to read that Maurice & Kevin provided you with a fantastic car buying experience and that he took care of you from start to finish! We are grateful for your business and look forward to serving you for many more years! Congratulations on your new Mercedes! Enjoy!All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- March 12, 2020
Response from the owner Replied: Hi Jody, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- March 12, 2020
Left by Jeff L.
Response from the owner Replied: Hello Jeff, It's really rewarding hearing that we have always been able to assist and provide you with outstanding service throughout your visits with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and look forward to serving you for many years to come!All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- March 12, 2020
Response from the owner Replied: Hi Tamiko, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- March 12, 2020
Response from the owner Replied: Hello Michael, Thank you so much for taking the time to leave us this amazing 5-star review. It's of great pleasure hearing that Jolene was able to get your car in tip-top shape. Our team of associates are truly blessed and look forward to serving you for many years to come!All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- March 12, 2020
Left by Leyah C.
Response from the owner Replied: Hi Leyah, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- March 12, 2020
Response from the owner Replied: Hi Doug, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- March 11, 2020
Eddie always takes great care of me! I very pleased with the vehicle and customer service,
Response from the owner Replied: Hi Jody, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- March 11, 2020
Response from the owner Replied: Hi Fernando, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience with Steve. We look forward to seeing you at your next scheduled visit.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- March 11, 2020
Response from the owner Replied: Hello David, We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it's wonderful to hear that Rex Babin has always delivered an exceptional sales experience! Thanks again for being a loyal guest and writing this review. Please let us know if we can be of any further assistance to you now or in the future. All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- March 10, 2020
I am super happy with the service I received at Fletcher Jones Mercedes-Benz. We were attended by Mr. Steve Heinking whos was extremely attentive and took care of our vehicle needs in no time. He even topped off the service with a complimentary car wash! Thank you Steve and Mercedes Benz for keeping...
Response from the owner Replied: Hi Fernando, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience with Steve. We look forward to seeing you at your next scheduled visit.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- March 09, 2020
Left by Jp V.
Response from the owner Replied: Hello JP, Thank you so much for taking the time to leave us this amazing 5-star review! Our team is looking forward to serving you for many years to come!Take Care,Your Friends and Family at Fletcher Jones Imports
Google Review
- March 09, 2020
Dennis Eich has service my needs in a courteous, helpful and professional way. Great service!!!!
Response from the owner Replied: Hello Richard, It's really rewarding hearing that Dennis was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- March 09, 2020
Left by Jeff L.
Every time I have brought my vehicle in for service at this location, I am always warmly welcomed and the work is done quickly.
Response from the owner Replied: Hello Jeff, It's really rewarding hearing that we have always been able to assist and provide you with outstanding service throughout your visits with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and look forward to serving you for many years to come!All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- March 08, 2020
No comment
Response from the owner Replied: Hello TS,Our team strives to deliver a 5 star experience to all of our guests. I would like to hear about your experience, please email me at Kim.camargo@fletcherjones.com Regards,Kimberlee CamargoReputation and Brand Loyalty Manager
Google Review
- March 07, 2020
Response from the owner Replied: Hi Ronald, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- March 07, 2020
Response from the owner Replied: Hi J C, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- March 07, 2020
Response from the owner Replied: Hello Greoffrey,Our team strives to deliver a 5 star experience to all of our guests. I would like to hear about your experience, please email me at Kim.camargo@fletcherjones.com Regards,Kimberlee CamargoReputation and Brand Loyalty Manager
Google Review
- March 07, 2020
Response from the owner Replied: Hi Gloria, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- March 07, 2020
Response from the owner Replied: Hi Borislava, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- March 07, 2020
Best experience at Fletcher Jones Import in Summerlin. Kevin O. my sales consultant not only took time to show us the different 2020 GLC's he took time to find us the one we really wanted. He's the best there is to make your purchasing a new car easy and the team that works with him Maricar and the...
Response from the owner Replied: Hello Leah, The team at Fletcher Jones Imports strives to provide each guest with an exceptional sales experience. Our team was beyond happy to read that Kevin and Maricar were helpful, knowledgeable, and assisted you the best pricing to care for your new vehicle. It's really rewarding hearing that we were able to get you into your desired choice of vehicle. Please let us know if we can be of any further assistance to you now or in the future. We are grateful for your business and we look forward to serving you for many years to come! All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- March 06, 2020
Left by Leyah C.
Been going to Dennis for years. Hes great!
Response from the owner Replied: Hi Leyah, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- March 05, 2020
Maurice C. and Kevin O. took great care of me, I appreciate such service and care. Keep it up!
Response from the owner Replied: Hi Dawne, We greatly appreciate your 5 star rating and kind review! Customer service is very important to us. Our team at Fletcher Jones Motorcars was pleased to read that Maurice & Kevin provided you with a fantastic car buying experience and that he took care of you from start to finish! We are grateful for your business and look forward to serving you for many more years! Congratulations on your new Mercedes! Enjoy!All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- March 04, 2020
Joseph was amazing, helped us from start to finish ..I got a great deal I love my car.
Response from the owner Replied: Hi Tamiko, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- March 03, 2020
Response from the owner Replied: Hi Geoffrey, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- March 02, 2020
Our service consultant Cal was great.
Response from the owner Replied: Hi Petra, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 29, 2020
Left by Christian M.
Response from the owner Replied: Hi Christian,Thank you for taking the time to post your review. Please let us know if we can be of any further assistance in the future. Regards,Kimberlee Camargo Reputation and Brand Loyalty Manager
Google Review
- February 29, 2020
Response from the owner Replied: Hi Damian, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 29, 2020
Left by Amber D.
Response from the owner Replied: Hello Amber, We deeply appreciate your 5-star review! Our team of associates are looking forward to welcoming you again.All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 29, 2020
Response from the owner Replied: Hello Daniel,It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations.Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 29, 2020
Response from the owner Replied: Hello Sue, Thank you for leaving us such a great review! It is wonderful to hear that your most recent visit with us is deserving of your 5-stars. We are grateful for your business and recommendations.Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 28, 2020
Dave the Service Manager is always very helpful. I appreciated that they provided me a Loaner Car. Thank you very much!
Response from the owner Replied: Hi Ren, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 22, 2020
Left by Marcia H.
Response from the owner Replied: Hello Marcia, Thank you for taking the time to share your feedback and 5-sar rating. Our team of associates are looking forward to welcoming you again soon.Best Wishes,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 22, 2020
Response from the owner Replied: Hello Roland, Thanks for leaving us such a wonderful 5-star review. We are truly flattered and look forward to serving you for many years to come!Take Care, Your Friends and Family at Fletcher Jones Imports
Google Review
- February 22, 2020
Left by Michelle K.
Response from the owner Replied: Hi Michelle, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 22, 2020
First visit. Customer satisfaction mindset.
Response from the owner Replied: Hi Doug, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 22, 2020
Left by Arthur M.
Service manager Dennis Eich and facilities are exceptionally welcoming and efficient- same is true for the rest of the staff!
Response from the owner Replied: Hello Arthur,We are so proud to have earned your 5 star rating.-Azalea Hann, Client Relations Manager
Google Review
- February 22, 2020
Jolene is the very best and a professional! Great service experience!
Response from the owner Replied: Hello Michael, Thank you so much for taking the time to leave us this amazing 5-star review. It's of great pleasure hearing that Jolene was able to get your car in tip-top shape. Our team of associates are truly blessed and look forward to serving you for many years to come!All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 22, 2020
Awsome
Response from the owner Replied: Hi Oro, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 16, 2020
Response from the owner Replied: Hello, Our team strives to deliver a 5 star experience to all of our guests. I would like to follow up on this review and feedback to see what we may do to exceed your expectations. Please contact me at Kim.camargo@fletcherjones.com Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager
Google Review
- February 15, 2020
Very professional customer service, knowledgeable staff, great location and inventory.
Response from the owner Replied: Hello Michael,Thank you so much for taking the time to leave us this amazing 5-star rating! Our team of associates are looking forward to serving you for many years to come!Best Wishes,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 15, 2020
Dave Miller is excellent! He is always very professional, takes the time to explain, and always keeps my informed about what is going on. He goes above and beyond. Great service!
Response from the owner Replied: Hello Joshua, We are thrilled that you loved your latest experience with Dave Miller. Glad to hear we were able to get your car in tip-top shape. Thank you for allowing us the opportunity to earn your business and we look forward to serving you for many years to come!All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 15, 2020
We made the 300 mile trip to this store from Orange County to look at a Certified Pre-Owned vehicle that had all the options we wanted. I had been negotiating with Mike Mondesi for it via email for about two weeks before deciding to see it in person. Mr. Mondesi, the Sales Representative I was lucky...
Response from the owner Replied: Hello Mark, It's really rewarding hearing that Mike Mondesi delivered an exceptional sales experience! Guest satisfaction is our highest priority and we are thankful for your kind feedback. We're glad we were able to assist in getting you the best pricing to care for your new vehicle. Please let us know if we can be of any further assistance to you now or in the future. Thank you for allowing us the opportunity to earn your business and congratulations on your new MB!All the Best, Your Friends and Family at Fletcher Jones Imports
Google Review
- February 15, 2020
Left by Larry G.
Dennis and his team were super prompt, very clean job as usual. Like a new car. Great service from the loaner car staff, also. Thanks
Response from the owner Replied: Hello Larry, Thank you for taking the time to share your feedback and 5-star rating. We are truly flattered to have your thoughtful compliments and recommendations. We're so glad to hear that you enjoy Dennis' work. We'll definitely pass along the kind words. Please let us know if we can be of any further assistance to you now or in the future. Take Care,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 14, 2020
Left by Mona J.
Response from the owner Replied: Hello Mona,Thank you so much for taking the time to leave us this amazing 5-star review! Our team looks forward to seeing you again at your next scheduled visit.Best Wshes,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 14, 2020
Left by Delfin R.
Response from the owner Replied: Hello Delfin, Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. We look forward to serving you for many years to come!Take Care,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 14, 2020
Response from the owner Replied: Hello Alex, Thank you for taking the time to share your feedback and 5-star rating. Our team of associates are looking forward to serving you again at your next scheduled visit. Take Care,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 14, 2020
Response from the owner Replied: Hello Alejandro, Thank you so much for taking the time to leave us this amazing 5-star review! Please let us know if we can be of any further assistance to you now or in the future. Take Care,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 14, 2020
Response from the owner Replied: Hello Minnie, Thank you for taking the time to share your 5-star review! We are grateful for your business and we look forward to serving you for many years to come!All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 14, 2020
Left by Somjai K.
Response from the owner Replied: Hi Somjai,It is so wonderful to receive your stellar rating of Fletcher Jones Imports.-Azalea Hann, Client Relations Manager
Google Review
- February 14, 2020
Response from the owner Replied: Hello Vely,It's wonderful reviews and ratings like yours that truly represent what we strive for everyday!We look forward to welcoming you back!Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 14, 2020
Left by James T.
Response from the owner Replied: Hello James, Thanks for sharing your review with us and the community. Our team looks forward to seeing you again at your next scheduled interval. Take Care,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 14, 2020
Left by Nelson G.
Response from the owner Replied: Hello Nelson,We are grateful for your business & recommendations and look forward to serving you for many more years!All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 14, 2020
Response from the owner Replied: Hello Kate, Thank you for taking the time to share your 5-star rating! We are grateful for your business and we look forward to serving you for many years to come!Best Wishes,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 14, 2020
Left by Barbara L.
Response from the owner Replied: Hello Barbara, Thank you for taking the time to share your feedback and 5-star rating. Please let us know if we can be of any further assistance now or in the future. Best Wishes, Your Friends and Family at Fletcher Jones Imports
Google Review
- February 14, 2020
Response from the owner Replied: Hi Jeff, We greatly appreciate you taking the time to post your 5 star review! Thank you for taking the time to share your experience. All the Best, Your Friends and Family at Fletcher Jones Imports
Google Review
- February 14, 2020
Rex Babin has been my salesman for 32 years. They're the best.
Response from the owner Replied: Hello David, We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it's wonderful to hear that Rex Babin has always delivered an exceptional sales experience! Thanks again for being a loyal guest and writing this review. Please let us know if we can be of any further assistance to you now or in the future. All the Best,Your Friends and Family at Fletcher Jones Imports
Yelp Review
- February 14, 2020
Just loved our car buying experience. Best Valentine's day present ever - A New Mercedes! Thank you to Thomas Bucca for his patience and knowledge. What an awesome sales consultant! Financing was a breeze, thanks to Ivan Hoff. We absolutely loved his humor and efficiency. This is my first...
Guest R. Replied: Hello Dainis, The team at Fletcher Jones Imports strives to provide each guest with an exceptional experience. Our team was beyond happy to read that both Thomas and Ivan were helpful, knowledgeable, and assisted you the best pricing to care for your new vehicle. Glad to see that we were able to accommodate all your needs and get you into your desired choice of vehicle.Thank you for allowing us the opportunity to earn your business and congratulations on your new Mercedes Benz! Please let us know if we can be of any further assistance to you now or in the future. All the Best,Your Friends and Family at Fletcher Jones Imports
Yelp Review
- February 14, 2020
Honesty and trust are The two best words to describe them. We have sent to Mercedez Sprinter's here sort of knowing what was wrong with them. Fletcher Jones imports was completely honest with us and came up with the same diagnosis as us and fixed them for a great price. They easily could have tried...
Guest R. Replied: Hello Ben, It's of great pleasure hearing that Cal was able to assist and provide you with outstanding service throughout your visit with us. Glad to hear we were able to get your sprinter in tip top shape. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Thank you for allowing us the opportunity to earn your business and we look forward to serving you for many years to come!Take Care,Your Friends and Family at Fletcher Jones Imports
Yelp Review
- February 12, 2020
I just have to say what a great service department they have here. We have had to bring our mercedes in a few different times and they are always so pleasant, helpful, and always communicating what needs to happen. I want to especially say how great Dave Miller is. He is our service rep and such a...
Guest R. Replied: Hi Josh, Thank you for choosing Fletcher Jones Imports. Our team is delighted to hear how pleasant it was working with David! We look forward to serving you again at your next scheduled service interval. Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 12, 2020
Left by John S.
Response from the owner Replied: Hello John, Thank you for taking the time to share your feedback and 5-star rating! Please let us know if we can be of any further assistance now or in the future. Take Care,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 12, 2020
Left by Steven M.
Response from the owner Replied: Hello Steven, Thank you for being a loyal guest and leaving us this amazing 5-star review! We look forward to serving you for many more years to come. Take Care,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 12, 2020
Left by Crystal D.
Response from the owner Replied: Hi Crystal,Your experience is important to all of us at Fletcher Jones Imports and understand your concerns regarding the car wash. If I may be of any assistance please contact me directly at 949-718-6532.Kind Regards,Kimberlee CamargoReputation and Brand Loyalty Manager
Google Review
- February 12, 2020
Response from the owner Replied: Hi Wathiq, We are thrilled that you loved your experience. Guest satisfaction is our highest priority and we are thankful for your kind feedback. We're truly flattered to have your thoughtful compliments and recommendations. Take Care,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 12, 2020
Response from the owner Replied: Hi Rich,Thank you for your 5 star rating! We are truly flattered to be considered the best! We look forward to welcoming you back?Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 12, 2020
Left by Patricia S.
Response from the owner Replied: Hello Patricia, Thank you for taking the time to share your feedback and 5-star rating. We are truly flattered to have your thoughtful compliments for La Ron. We'll definitely pass along your kind words. Please let us know if we can be of any further assistance to you now or in the future. Best Wishes,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 12, 2020
Response from the owner Replied: Hello David, Our team of associates are excited to hear that you were assisted promptly and provided with outstanding quality service by Josh Sutton. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Take Care, Your Friends and Family at Fletcher Jones Imports
Google Review
- February 12, 2020
Left by Susan G.
Response from the owner Replied: Hello Susan, Thanks for sharing your 5-star review with us and the community! Our team of associates are looking forward to serving you for many years to come!Best Wishes,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 12, 2020
Left by David L.
Response from the owner Replied: Hi David,It's wonderful reviews like yours that truly represent what we strive for everyday! Thank you for your business and recommendations! Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 12, 2020
Response from the owner Replied: Hello Michael,Thank you so much for taking the time to leave us this amazing 5-star rating! Our team of associates are looking forward to serving you for many years to come!Best Wishes,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 12, 2020
Left by Liza O.
Response from the owner Replied: Hello Liza, Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. We're so glad you like Dennis' work! We'll definitely pass along your kind words. We are grateful for your business and we look forward to serving you for many years to come!All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 11, 2020
Response from the owner Replied: Hello,Thank you for leaving us such a great review! It is wonderful to hear that your most recent visit with us is deserving of your 5-stars. We are grateful for your business and recommendations.All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 11, 2020
Response from the owner Replied: Hello Scott, Thank you so much for taking the time to leave us this amazing review! Our team of associates are excited to hear that you were assisted promptly and provided with an outstanding visit with Dennis. We are looking forward to serving you for many years to come.Take Care,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 11, 2020
Response from the owner Replied: Hi Oro, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 11, 2020
Left by David C.
Response from the owner Replied: Hello David, The team at Fletcher Jones Imports truly appreciate your business and grateful for the opportunity to work with you in finding your beautiful new Mercedes-Benz! It is our goal to deliver a 5 star experience to all of our guests. If there is anything we may do to further assist you I would like to hear from you. Please contact me at 949-718-6532.Congratulations on your purchase!Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager
Google Review
- February 11, 2020
Response from the owner Replied: Hi Luis, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 09, 2020
Awsome
Response from the owner Replied: Hi Oro, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 08, 2020
Rex Babin has been my salesman for 32 years and he is the best in the business.
Response from the owner Replied: Hi David, We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it's wonderful to hear that Rex Babin has always delivered an exceptional sales experience! We'll pass along the kind words. Thanks again for being a loyal guest and writing this review. Please let us know if we can be of any further assistance now or in the future. Best Wishes,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 08, 2020
Very satisfactory. Shuttle service also very satisfactory.
Response from the owner Replied: Hello Susan, Thanks for sharing your 5-star review with us and the community! Our team of associates are looking forward to serving you for many years to come!Best Wishes,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 08, 2020
Great customer service, very professional
Response from the owner Replied: Hi Wathiq, We are thrilled that you loved your experience. Guest satisfaction is our highest priority and we are thankful for your kind feedback. We're truly flattered to have your thoughtful compliments and recommendations. Take Care,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 07, 2020
Response from the owner Replied: Hello,Thank you so much for taking the time to leave us this amazing 5-star review! We are grateful for your business and we look forward to serving you for many years to come!Best Wishes,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 04, 2020
Excelent service. Sales people very friendly.the cars awsome
Response from the owner Replied: Hi Luis, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- February 03, 2020
Great for car repair Dennis is the man
Response from the owner Replied: Hello Scott, Thank you so much for taking the time to leave us this amazing review! Our team of associates are excited to hear that you were assisted promptly and provided with an outstanding visit with Dennis. We are looking forward to serving you for many years to come.Take Care,Your Friends and Family at Fletcher Jones Imports
Yelp Review
- January 31, 2020
Visited the 7100 Sahara Blvd location. Paul was the most pleasant car salesperson we have ever worked with, and I actually felt great walking away with our purchase today, not only because we love the car, a Porsche Panamera, but because the whole experience was simple, un-pressured, and so easy....
Guest R. Replied: Hello David, It's really flattering hearing that Paul, Chris, and Alex were able to assist and provide you with an outstanding sales experience. Guest satisfaction is our highest priority and we are thankful for your kind feedback. We're glad we were able to help get you into your desired choice of vehicle. Thank you for allowing us the opportunity to earn your business and congratulations on your new Porsche Panamera! Our team of associates are looking forward to serving you for many years to come!Take Care,Your Friends and Family at Fletcher Jones Imports
Yelp Review
- January 31, 2020
Visited the 7100 Sahara Blvd location. Paul was the most pleasant car salesperson we have ever worked with, and I actually felt great walking away with our purchase today, not only because we love the car, a Porsche Panamera, but because the whole experience was simple, un-pressured, and so easy....
Guest R. Replied: Hello David, It's really flattering hearing that Paul, Chris, and Alex were able to assist and provide you with an outstanding sales experience. Guest satisfaction is our highest priority and we are thankful for your kind feedback. We're glad we were able to help get you into your desired choice of vehicle. Thank you for allowing us the opportunity to earn your business and congratulations on your new Porsche Panamera! Our team of associates are looking forward to serving you for many years to come!Take Care,Your Friends and Family at Fletcher Jones Imports
Google Review
- January 29, 2020
ALWAYS THE BEST SERVICE
Response from the owner Replied: Hi Rich,Thank you for your 5 star rating! We are truly flattered to be considered the best! We look forward to welcoming you back?Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- January 29, 2020
Left by John S.
Friendly staff.
Response from the owner Replied: Hello John, Thank you for taking the time to share your feedback and 5-star rating! Please let us know if we can be of any further assistance now or in the future. Take Care,Your Friends and Family at Fletcher Jones Imports
Google Review
- January 29, 2020
Josh Sutton is a true professional, I appreciate his honesty, integrity and great car side manner!
Response from the owner Replied: Hello David, Our team of associates are excited to hear that you were assisted promptly and provided with outstanding quality service by Josh Sutton. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Take Care, Your Friends and Family at Fletcher Jones Imports
Google Review
- January 29, 2020
Left by David L.
They really went above and beyond for me. It is always a pleasure to have my AMG serviced here.
Response from the owner Replied: Hi David,It's wonderful reviews like yours that truly represent what we strive for everyday! Thank you for your business and recommendations! Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- January 29, 2020
Left by Steven M.
Jason always does a great job troubleshoot ing the problem
Response from the owner Replied: Hello Steven, Thank you for being a loyal guest and leaving us this amazing 5-star review! We look forward to serving you for many more years to come. Take Care,Your Friends and Family at Fletcher Jones Imports
Google Review
- January 29, 2020
Left by Crystal D.
Truly exceptional service. Mr. Miller service advisor is the best.
Response from the owner Replied: Hi Crystal,Your experience is important to all of us at Fletcher Jones Imports and understand your concerns regarding the car wash. If I may be of any assistance please contact me directly at 949-718-6532.Kind Regards,Kimberlee CamargoReputation and Brand Loyalty Manager
Google Review
- January 29, 2020
Left by Liza O.
Dennis was great. Took the time to answer all my questions and accommodated me. The guy who processed my loaner request was personable and made me feel welcomed. He asked how my day was going and he even remembered me when I returned the loaner.
Response from the owner Replied: Hello Liza, Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. We're so glad you like Dennis' work! We'll definitely pass along your kind words. We are grateful for your business and we look forward to serving you for many years to come!All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- January 29, 2020
Left by Marc W.
Sales and execution staff were 2nd to none. Thank you Nader and Steve for your ease throughout the entire process. Zero pressure to buy. 100% focused on informing the customer of options and strengths of a Mercedes Benz vehicle. We're proud to be a part of the Mercedes Benz family and look...
Response from the owner Replied: Hello Marc,Wow! This review made our day! Thank you for your kind words and 5 star rating! It is amazing to hear that Steve and Nader delivered a wonderful Sales experience! Congratulations on your purchase and welcome to the Fletcher Jones Family!All the best,Your Friends and Family at Fletcher Jones Imports
Google Review
- January 29, 2020
Left by Patricia S.
Thank you, for your exceptional attention to me, being a 1st time customer. I felt very comfortable discussing my vehicle's issues with La Ron, he set my mind at ease. Thanking you in advance for your professional & excellent attention to detail.
Response from the owner Replied: Hello Patricia, Thank you for taking the time to share your feedback and 5-star rating. We are truly flattered to have your thoughtful compliments for La Ron. We'll definitely pass along your kind words. Please let us know if we can be of any further assistance to you now or in the future. Best Wishes,Your Friends and Family at Fletcher Jones Imports
Google Review
- January 29, 2020
Awsome
Response from the owner Replied: Hi Oro, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- January 24, 2020
super
Response from the owner Replied: Hello,Thank you for leaving us such a great review! It is wonderful to hear that your most recent visit with us is deserving of your 5-stars. We are grateful for your business and recommendations.All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- January 22, 2020
Response from the owner Replied: Hi Kalyb,Thank you for your 5 star review! Our goal is to provide the best experience possible. The team and Fletcher Jones Imports is grateful for your business and recommendations. Please feel welcome to contact us anytime.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- January 20, 2020
Response from the owner Replied: Hello Jude,Thank you for speaking with me and allowing us to remedy your concerns. We truly appreciate your business and we look forward to your next visit with us. If there is ever anything I can assist you with, we invite you to contact us anytime at 949-718-6532. Kind Regards,Kimberlee Camargo Reputation and Brand Loyalty Manager
Google Review
- January 16, 2020
Left by David C.
Bought a nice used C250 from these people and they delivered it to me in Pahrump.
Response from the owner Replied: Hello David, The team at Fletcher Jones Imports truly appreciate your business and grateful for the opportunity to work with you in finding your beautiful new Mercedes-Benz! It is our goal to deliver a 5 star experience to all of our guests. If there is anything we may do to further assist you I would like to hear from you. Please contact me at 949-718-6532.Congratulations on your purchase!Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager
Google Review
- January 14, 2020
Response from the owner Replied: Hi Sheri, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- January 14, 2020
Left by Randy H.
Response from the owner Replied: Hello Randy, Thank you for leaving us such a great review! It is wonderful to hear that your service experience was deserving of your 5-stars. Our team is looking forward to seeing you again at your next scheduled visit. Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- January 14, 2020
Left by Stephen A.
Response from the owner Replied: Hello Stephen, We are grateful to have received such a great review from you! Our team is looking forward to seeing you again at your next scheduled visit. Take Care,Your Friends and Family at Fletcher Jones Imports
Google Review
- January 14, 2020
Response from the owner Replied: Hi Martin, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- January 14, 2020
Response from the owner Replied: Hello Chad, We are extremely flattered to have received your 5-stars! Our team looks forward to serving you for many more years. Take Care,Your Friends and Family at Fletcher Jones Imports
Google Review
- January 14, 2020
Left by Lisa S.
Response from the owner Replied: Hello Lisa,Our team strives to deliver a 5 star experience to all of our guests. I would like to hear about your experience, please email me at kcamargo@fletcherjones.comRegards,Kimberlee CamargoReputation and Brand Loyalty Manager
Google Review
- January 14, 2020
Left by Mick R.
Response from the owner Replied: Hello Mick, Thank you for leaving us a wonderful 5-star rating! Our staff looks forward to seeing you again at your next scheduled visit. Take Care,Your Friends and Family at Fletcher Jones Imports
Google Review
- January 14, 2020
Response from the owner Replied: Hello Rose,The team at Fletcher Jones Imports appreciates your business and feedback. It is our goal to deliver a 5 star experience to all of our guests. If there is anything we may do to further assist you I would like to hear from you. Please contact me at 949-718-6532.Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager
Google Review
- January 14, 2020
Response from the owner Replied: Hi Pino, Thank you for taking some time to leave a 5 star rating! All the best,Your Friends & Family at Fletcher Jones Imports
Google Review
- January 14, 2020
Response from the owner Replied: Hello Tracy, It's of great pleasure to have received your 5-star review. Our team is looking forward to seeing you again at your next scheduled visit. Take Care,Your Friends and Family at Fletcher Jones Imports
Google Review
- January 12, 2020
Left by Hannah C.
Response from the owner Replied: Hi Hannah, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- January 12, 2020
Left by Ronald S.
Response from the owner Replied: Hi Ronald,Thank you for the 5 star rating! Our team is delighted to hear about your exceptional experience. We look forward to welcoming you back.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- January 12, 2020
Left by Joseph B.
Response from the owner Replied: Hello Joseph, We are flattered to have received your 5-star review. Our team is looking forward to seeing you again at your next scheduled visit. All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- January 11, 2020
Response from the owner Replied: Hello AJ, It's of great pleasure to hear that your latest service visit with us is deserving of your 5-stars! We are looking forward to seeing you again at your next scheduled interval.All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- January 11, 2020
Response from the owner Replied: Hello Marvin, It's of great pleasure to hear that your most recent service experience is deserving of your 5-stars! Our team is looking forward to serving you for many more years. Take Care,Your Friends and Family at Fletcher Jones Imports
Google Review
- January 11, 2020
Response from the owner Replied: Hello Kesh, Our team strives to deliver a 5 star experience to all of our guests. I would like to hear about your experience, please email me at kcamargo@fletcherjones.com Regards,Kim Camargo Reputation and Brand Loyalty Manager
Google Review
- January 11, 2020
Response from the owner Replied: Hello Pius,Our team at Fletcher Jones Imports strives to deliver a 5 star experience to all of our guests. I would like to follow up on this review and feedback to see what we may do to exceed your expectations.Please call me at 949-718-6532. Kind Regards,Kimberlee Camargo Reputation and Brand Loyalty Manager
Google Review
- January 07, 2020
Left by Pam N.
Response from the owner Replied: Hello Pam, Thank you so much for taking the time to leave us this amazing 5-star review! Our team is looking forward to serving you for many more years. Best Wishes,Your Friends and Family at Fletcher Jones Imports
Yelp Review
- January 07, 2020
First and foremost I am giving a 5 star review for the excellent service, ease of doing business, preparation and amazing customer service. If you want an awesome car buying experience please see Monica Pyne. Why so great? Well to begin, the price of the vehicle was untouchable by any dealership by...
Guest R. Replied: Hello Daniel, The team at Fletcher Jones Imports strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Monica Pyne and Alex have always been helpful, knowledgeable, and assisted you with the best pricing to care for your new vehicle. We put customer experience and satisfaction as our main priority, your review reaffirms the hard work we put in everyday. Thank you for allowing us the opportunity to earn your business and congratulations on your new Mercedes! Enjoy!All the Best,Your Friends and Family at Fletcher Jones Imports
Yelp Review
- January 05, 2020
Just want to give a HUGE thank you to Sean here at fletcher jones imports for helping us buy our brand new GLE! He was very patient with us and was not pushy at all. We highly recommend going to this dealership and definitely asking for Sean. He will help you find exactly what your looking for...
Guest R. Replied: Hello Ariel,We deeply appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it's wonderful to hear that both Sean and Maricar delivered an exceptional sales experience! Thank you for allowing us the opportunity to earn your business and congratulations on your new Mercedes. Our team looks forward to welcoming you back in the nearby future. All the Best,Your Friends and Family at Audi Beverly Hills
Google Review
- January 04, 2020
Response from the owner Replied: Hello Zhane, We are truly flattered to hear that your most recent experience is deserving of your 5-stars. Our team is looking forward to seeing you again at your next scheduled interval. Best Wishes,Your Friends and Family at Fletcher Jones Imports
Google Review
- January 03, 2020
Dealership was ok. However, response time before seeing sevice manager took so long. There was no sense of urgency. Need to acknowledge the customer's time.
Response from the owner Replied: Hello Pius,Our team at Fletcher Jones Imports strives to deliver a 5 star experience to all of our guests. I would like to follow up on this review and feedback to see what we may do to exceed your expectations.Please call me at 949-718-6532. Kind Regards,Kimberlee Camargo Reputation and Brand Loyalty Manager
Google Review
- December 30, 2019
Response from the owner Replied: Hi Jim,Our team strives to deliver a 5 star experience to all of our guests. I would like to follow up on this review and feedback to see what we may do to exceed your expectations.Please call me at 949-718-6532. Kind Regards,Kimberlee Camargo Reputation and Brand Loyalty Manager
Google Review
- December 30, 2019
Great Dealership
Response from the owner Replied: Hello AJ, It's of great pleasure to hear that your latest service visit with us is deserving of your 5-stars! We are looking forward to seeing you again at your next scheduled interval.All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- December 30, 2019
Great service as expected
Response from the owner Replied: Hello Marvin, It's of great pleasure to hear that your most recent service experience is deserving of your 5-stars! Our team is looking forward to serving you for many more years. Take Care,Your Friends and Family at Fletcher Jones Imports
Google Review
- December 30, 2019
Great customer service
Response from the owner Replied: Hello Kesh, Our team strives to deliver a 5 star experience to all of our guests. I would like to hear about your experience, please email me at kcamargo@fletcherjones.com Regards,Kim Camargo Reputation and Brand Loyalty Manager
Google Review
- December 29, 2019
Good
Response from the owner Replied: Hello Dennis, We truly appreciate your 5-stars feedback! Our team is looking forward to seeing you again at your next scheduled interval.All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- December 29, 2019
Left by Hannah C.
Everything was excellent every step of the way. Our service writer and the gentleman who handled our loaner.
Response from the owner Replied: Hi Hannah, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- December 29, 2019
Left by Joseph B.
Friendly and warm TEAM.
Response from the owner Replied: Hello Joseph, We are flattered to have received your 5-star review. Our team is looking forward to seeing you again at your next scheduled visit. All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- December 29, 2019
Everyone was friendly and helpful. My vehicle was serviced in the amount of time mentioned by my service representative and was completed in full. The loaner car provided was comparable to my vehicle.
Response from the owner Replied: Hello Donald, It's of great pleasure to hear about your service visit and how everyone was friendly and helpful. Providing a loaner vehicle to our guests is just one of the many perks that we offer. Our team is looking forward to seeing you again at your next scheduled interval. All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- December 22, 2019
Left by George P.
Response from the owner Replied: Hello,The team at Fletcher Jones Imports appreciates your business and feedback. It is our goal to deliver a 5 star experience to all of our guests. If there is anything we may do to further assist you I would like to hear from you. Please contact me at 949-718-6532.Kind Regards,Kimberlee Camargo Reputation and Brand Loyalty Manager
Google Review
- December 19, 2019
Response from the owner Replied: Hello Denise, Our team is flattered to have received your 5-star review. We are looking forward to serving you again at your next scheduled visit. Best Wishes,Your Friends and Family at Fletcher Jones Imports
Yelp Review
- December 13, 2019
Great service. Staff worked well with me and it was done in a timely manner. Will come back again
Guest R. Replied: Hello Terry, We are flattered to hear about your most recent service experience and how great it went. We strive to provide our guests with nothing but the best. Our team is looking forward to seeing you again at your next scheduled visit. Best Wishes,Your Friends and Family at Fletcher Jones Imports
Google Review
- December 12, 2019
Response from the owner Replied: Hello Dennis, We truly appreciate your 5-stars feedback! Our team is looking forward to seeing you again at your next scheduled interval.All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- December 11, 2019
Response from the owner Replied: Hi Shelli,Our team strives to deliver a 5 star experience to all of our guests. I would like to follow up on this review and feedback to see what we may do to exceed your expectations.Please call me at 949-718-6532. Kind Regards,Kimberlee Camargo Reputation and Brand Loyalty Manager
Google Review
- December 11, 2019
Response from the owner Replied: Hello Louie, Our team strives to keep providing you with great service along with the preferred guest car washes. Best Wishes,Your Friends and Family at Fletcher Jones Imports
Google Review
- December 11, 2019
Response from the owner Replied: Hi Wenfu,Thank you for the great comments! We look forward to delivering all out guests with a 5 star experience.Best,Kim CamargoReputation and Brand Loyalty Manager
Google Review
- December 11, 2019
Response from the owner Replied: Hi Joe,We are so pleased to hear about your recent service visit with Dennis! Thank you for your 5 star review! Our goal is to provide the best experience possible.Regards, Your Friends and Family at Fletcher Jones Imports
Google Review
- December 11, 2019
Response from the owner Replied: Hi Kinasha, We are flattered that you choose our location for all of your service needs. We like to make our guests feel welcomed and always try to provide them with our exceptional work. We are looking forward to seeing you again at your next scheduled interval. Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- December 11, 2019
Response from the owner Replied: Hi Ciba, We are glad to have been able to assist. We're looking forward to seeing you again at your next scheduled interval. Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- December 11, 2019
Response from the owner Replied: Hello Peggy, We truly appreciate your 5-star rating! Our team will strive to keep providing you with quality service. We are looking forward to seeing you again at your next scheduled interval. Best Wishes,Your Friends and Family at Fletcher Jones Imports
Google Review
- December 09, 2019
Response from the owner Replied: Hello Rafel,The team at Fletcher Jones Imports appreciates your business and feedback. It is our goal to deliver a 5 star experience to all of our guests. If there is anything we may do to further assist you I would like to hear from you. Please contact me at 949-718-6532.Kind Regards,Kimberlee Camargo Reputation and Brand Loyalty Manager
Google Review
- December 09, 2019
Great service and free car washes!
Response from the owner Replied: Hello Louie, Our team strives to keep providing you with great service along with the preferred guest car washes. Best Wishes,Your Friends and Family at Fletcher Jones Imports
Google Review
- December 08, 2019
Response from the owner Replied: Hi Estrella,Thank you for your high rating! Our team looks forward to serving you again.Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- December 07, 2019
Response from the owner Replied: Hi John, Thank you for the 5 star rating! Our team is looking forward to serving you again at your next scheduled interval.Take Care,Your Friends and Family at Fletcher Jones Imports
Google Review
- December 05, 2019
nice people & comfort showroom.
Response from the owner Replied: Hi Wenfu,Thank you for the great comments! We look forward to delivering all out guests with a 5 star experience.Best,Kim CamargoReputation and Brand Loyalty Manager
Google Review
- December 04, 2019
Quality service. You get what you pay for. Bought my car at Fletcher Jones in Orange County and can always count on the Las Vegas team to help me out.
Response from the owner Replied: Hello Peggy, We truly appreciate your 5-star rating! Our team will strive to keep providing you with quality service. We are looking forward to seeing you again at your next scheduled interval. Best Wishes,Your Friends and Family at Fletcher Jones Imports
Google Review
- December 03, 2019
Response from the owner Replied: Hello Michael,We are flattered to receive your 5-star rating! Our team is looking forward to seeing you again at your next scheduled appointment. All the Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- November 29, 2019
Happy Thanksgiving! I've been working on this goal for so many years..Finally I've reached a very exciting moment Thankful to God for Papa Bertoldo fm B,B,C&Smith esq and Jay L. Fields in picking out the perfect beauty for me & Travis teaching me all the advanced safety & cool technical features and...
Yelp Review
- November 29, 2019
Happy Thanksgiving! I've been working on this goal for so many years..Finally I've reached a very exciting moment Thankful to God for Papa Bertoldo fm B,B,C&Smith esq and Jay L. Fields in picking out the perfect beauty for me & Travis teaching me all the advanced safety & cool technical features and...
Google Review
- November 27, 2019
Response from the owner Replied: Hi Estrella,Thank you for your high rating! Our team looks forward to serving you again.Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- November 23, 2019
Response from the owner Replied: Hi Ien, It is wonderful to hear that your most recent experience with us is deserving of your 5-stars.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- November 22, 2019
Response from the owner Replied: Hello, The team at Fletcher Jones Imports takes reviews very seriously. We would like to follow up on your review; however we are unable to locate a customer profile with the information listed on Google. Please contact me directly at 949-718-6532. Kind Regards,Kimberlee Camargo Reputation and Brand Loyalty Manager
Google Review
- November 18, 2019
Expansive
Response from the owner Replied: Hi Shelli,Our team strives to deliver a 5 star experience to all of our guests. I would like to follow up on this review and feedback to see what we may do to exceed your expectations.Please call me at 949-718-6532. Kind Regards,Kimberlee Camargo Reputation and Brand Loyalty Manager
Yelp Review
- November 16, 2019
So we were in the market to lease a car. When we arrived at the dealership we were greeted by John Broadbent. He is an asset to this dealership! Friendly, knowledgeable, honest,kind and provided us with an extraordinary experience. Thank you very much John! I recommend this dealership to all who are...
Guest R. Replied: Hi Jeff, Congratulations on your recent purchase! We are ecstatic to hear that you were provided with an extraordinary experience with our salesman John Broadbent. Our team strives to go the extra mile and fulfill our guests with a wonderful experience. We look forward to welcoming you back. Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- November 15, 2019
Service advisor Dennis Eich was excellent. Quickly solved an issue I was having with my car.
Response from the owner Replied: Hi Joe,We are so pleased to hear about your recent service visit with Dennis! Thank you for your 5 star review! Our goal is to provide the best experience possible.Regards, Your Friends and Family at Fletcher Jones Imports
Google Review
- November 14, 2019
They unlocked my radio for free they are so cool
Response from the owner Replied: Hi Ciba, We are glad to have been able to assist. We're looking forward to seeing you again at your next scheduled interval. Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- November 13, 2019
Love this Mercedes Benz location on Sahara they are nice and will work with you , they definitely try their best to compensate you
Response from the owner Replied: Hi Kinasha, We are flattered that you choose our location for all of your service needs. We like to make our guests feel welcomed and always try to provide them with our exceptional work. We are looking forward to seeing you again at your next scheduled interval. Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- November 12, 2019
Response from the owner Replied: Hi,We are so pleased to hear about your recent service visit with Daniel! Thank you for your 5 star review! Our goal is to provide the best service experience possible.Regards, Your Friends and Family at Fletcher Jones Imports
Google Review
- November 12, 2019
Response from the owner Replied: Hi Jason, Great to hear that we were able to get your antifreeze issue settled in less than 15 minutes. It's a pleasure to know that the customer service you experienced was top notch. We are looking forward to seeing you again. Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- November 11, 2019
Response from the owner Replied: Hi Rebecca, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- November 11, 2019
Response from the owner Replied: Hi Joe,Thank you for leaving us such a great review! It is wonderful to hear that your most recent visit with us is deserving of your 5-stars.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- November 11, 2019
Response from the owner Replied: Hi Ludwina , Thank you for the 5 star rating! Glad to hear that our team was very helpful with the services that you were provided with. We look forward to serving you at your next scheduled reservation. Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- November 11, 2019
Left by Rose G.
Response from the owner Replied: Hi Rose, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- November 09, 2019
Left by Christina F.
Response from the owner Replied: Hi Christina, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Yelp Review
- November 09, 2019
More than satisfied with my purchase and experience with Chelsy and Fletcher Jones. She is friendly and always happy to help!
Guest R. Replied: Hi Anthony, Congratulations on your recent purchase! Our team is delighted to hear about your exceptional sales experience with Chelsy. We look forward to your next visit. Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- November 07, 2019
Great service from Daniel !
Response from the owner Replied: Hi,We are so pleased to hear about your recent service visit with Daniel! Thank you for your 5 star review! Our goal is to provide the best service experience possible.Regards, Your Friends and Family at Fletcher Jones Imports
Google Review
- November 05, 2019
Very nice conversation with the driver, he picked us up right on time all around great experience.
Response from the owner Replied: Hi Joe,Thank you for leaving us such a great review! It is wonderful to hear that your most recent visit with us is deserving of your 5-stars.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- November 03, 2019
Response from the owner Replied: Hi, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- November 03, 2019
Response from the owner Replied: Hi Cornelius,The team at Fletcher Jones Imports appreciates your business and feedback. It is our goal to deliver a 5 star experience to all of our guests. If there is anything we may do to further assist you I would like to hear from you. Please contact me at 949-718-6532.Kind Regards,Kimberlee Camargo Reputation and Brand Loyalty Manager
Google Review
- November 02, 2019
Best service
Response from the owner Replied: Hi Carlos,Thank you for your 5 star review! Our goal is to provide the best service experience possible.Regards, Your Friends and Family at Fletcher Jones Imports
Google Review
- October 31, 2019
Wow!I used to work there.What a vehicle dealership.They have the ultimate vehicles.I know this because I had the opportunity to drive them all while working at the car wash department.My suggestion is to get rid of the landscaping areas in order to use that space to park more beautiful car in front...
Response from the owner Replied: Hello Idelfonso,Thank you for taking the time to share your valuable feedback and for the 5 star rating! Our team truly appreciates your business and delighted to have as one of our guests. We look forward to welcoming you back.Best,!Your Friends and Family at Mercedes-Benz of Henderson
Google Review
- October 29, 2019
Left by Robyn M.
Response from the owner Replied: Hi Robyn,Thank you for leaving us such a great review! It is wonderful to hear that your most recent visit with us is deserving of your 5-stars.Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- October 29, 2019
Always professional, treat you like family. # mercedesgang! Lol! Honestly, its why i keep buying them. Great cars. Cute!
Response from the owner Replied: Hi, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- October 28, 2019
Good service
Response from the owner Replied: Hi Rebecca, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- October 28, 2019
Left by Doris S.
Response from the owner Replied: Hi Doris, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- October 28, 2019
Response from the owner Replied: Hi, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- October 24, 2019
Response from the owner Replied: Hi Kim, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- October 23, 2019
Everyone was so helpful. Very happy with the services
Response from the owner Replied: Hi Ludwina , Thank you for the 5 star rating! Glad to hear that our team was very helpful with the services that you were provided with. We look forward to serving you at your next scheduled reservation. Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- October 23, 2019
Left by Latoya B.
Response from the owner Replied: Hi LaToya, Thank you for the 5 star rating! We look forward to welcoming you at your next scheduled interval. Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- October 21, 2019
Response from the owner Replied: Hi Kelly, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- October 17, 2019
Fletcher Jones staff and customer service is top notch. Stopped in for an antifreeze issue and was in and out in less than 15 minutes. Thanks Fletcher Jones.
Response from the owner Replied: Hi Jason, Great to hear that we were able to get your antifreeze issue settled in less than 15 minutes. It's a pleasure to know that the customer service you experienced was top notch. We are looking forward to seeing you again. Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- October 14, 2019
Left by Michelle B.
Response from the owner Replied: Hi Michelle, Thank you for the 5 star rating! We look forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Cars.com Review
- October 13, 2019
Respond in a very quick and timely matter. Didnt purchase a car here YET but plan to trade in my car and get a car from them soon! Super excited!
Dealer response from DealerRater Replied: Hi Tyress, We are so pleased to hear about your recent service visit with Fletcher Jones Imports! Thank you for your 5 star review! Our goal is to provide the best service experience possible. We look forward to welcoming you back. Regards, Your Friends and Family at Fletcher Jones Imports
Google Review
- October 13, 2019
Left by Rose G.
The best service ever. Fast and friendly. They are service and customer service driven. They are 2nd to none, too rare in my opinion.
Response from the owner Replied: Hi Rose, Glad to hear about the best, fast, and friendly service you experienced with us. Our team is looking forward to serving you at your next service interval. Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- October 13, 2019
Left by Rose G.
The best services providers ever. Fast and friendly service with a smile. They are the best.
Response from the owner Replied: Hi Rose, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Yelp Review
- October 12, 2019
I just left the dealership in my new 2020 Benz!!! I'mBeyond happy with how fantastic this car buying experience was!!! Rex Babin was our sales representative and let me tell you he is absolutely incredible! Car buying is usually extremely stressful but Rex and everyone at fletcher jones Las Vegas...
Guest R. Replied: Hi Robert, Congratulations on your recent purchase! Our team is excited to hear about your exceptional experience with Rex purchasing your brand new 2020 Mercedes-Benz! We look forward to welcoming you back. Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- October 12, 2019
Left by Josie K.
Response from the owner Replied: Hi Josie,Thank you for the 5 star rating! Our team looks forward to welcoming your back.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- October 12, 2019
Response from the owner Replied: Hi Kimberlee, Thank you for choosing Fletcher Jones Imports. Our team is delighted to hear about your service experience with Josh. We look forward to serving you again at your next scheduled service interval. Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- October 12, 2019
Response from the owner Replied: Hi Tim, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- October 12, 2019
Response from the owner Replied: Hi Lyann, Thank you for choosing Fletcher Jones Imports. Our team is delighted to hear about how excellent your experience with Jason Cote was. We look forward to serving you again at your next scheduled service interval. Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- October 12, 2019
Left by Walter T.
Response from the owner Replied: Hello Barbara,We are so pleased to hear about your recent service visit with our service team! Thank you for your 5 star review! Our goal is to provide the best service experience possible.Regards, Your Friends and Family at Fletcher Jones Imports
Google Review
- October 12, 2019
Response from the owner Replied: Hi Nayan, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- October 11, 2019
Response from the owner Replied: Hi Angelica, Thank you for choosing Fletcher Jones Imports. Our team is delighted to hear about your amazing customer service experience with our team member Gina. We look forward to serving you again at your next scheduled service interval. Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- October 10, 2019
Response from the owner Replied: Hi Christopher, Thank you so much for your wonderful post! We greatly appreciate you taking the time to post your 5 star review! Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- October 10, 2019
Get in on time and finish on time and the service consultant very friendly and professional as always
Response from the owner Replied: Hello William,Thank you for being a valued guest. We greatly appreciate you taking the time to post your 5 star review! The team at Fletcher Jones Imports looks forwards to welcoming you back.Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- October 10, 2019
Left by John R.
Response from the owner Replied: Hi John, Thank you for the 5 star rating! Guest satisfaction is our greatest priority.Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- October 09, 2019
Response from the owner Replied: Hi Raven,Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- October 09, 2019
Jason Cote was my service guy extremely knowledgeable and excellent service. Definitely get all my service here at Fletcher Jones Las Vegas
Response from the owner Replied: Hi Lyann, Thank you for choosing Fletcher Jones Imports. Our team is delighted to hear about how excellent your experience with Jason Cote was. We look forward to serving you again at your next scheduled service interval. Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- October 08, 2019
Response from the owner Replied: Hi Serta, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- October 06, 2019
Left by David P.
Response from the owner Replied: Hi David, Thank you for your 5 star review! Our goal is to provide the best service experience possible.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- October 06, 2019
Love the service department !Josh Sutton is always responsive & professional.
Response from the owner Replied: Hi Kimberlee, Thank you for choosing Fletcher Jones Imports. Our team is delighted to hear about your service experience with Josh. We look forward to serving you again at your next scheduled service interval. Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- October 04, 2019
Left by Josie K.
Great Service!
Response from the owner Replied: Hi Josie,Thank you for the 5 star rating! Our team looks forward to welcoming your back.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Yelp Review
- October 03, 2019
RATING: ASERVICE: A+AMBIANCE: AOVERVIEW:ADave Miller was absolutely exceptional in going above and beyond in helping out in my repair! Truly amazing customer service. Absolutely strives to provide the best customer experience! Ask for Dave next time you're in!*A= Outstanding - D= Needs Improvement
Guest R. Replied: Hi Eddie,Thank you for choosing Fletcher Jones Imports. Our team is delighted to hear about your exceptional service with Dave. We look forward to serving you again at your next scheduled service interval. Best,Your Friends and Family at Fletcher Jones Imports
Yelp Review
- October 03, 2019
RATING: ASERVICE: A+AMBIANCE: AOVERVIEW:ADave Miller was absolutely exceptional in going above and beyond in helping out in my repair! Truly amazing customer service. Absolutely strives to provide the best customer experience! Ask for Dave next time you're in!*A= Outstanding - D= Needs Improvement
Guest R. Replied: Hi Eddie,Thank you for choosing Fletcher Jones Imports. Our team is delighted to hear about your exceptional service with Dave. We look forward to serving you again at your next scheduled service interval. Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- October 02, 2019
Response from the owner Replied: Hello Richard, Thank you for the 5 star rating! Our team appreciates your business and looks forward to serving you again.All the best,Your Friends & Family at Fletcher Jones Imports
Google Review
- October 01, 2019
Response from the owner Replied: Hi Jhoseph, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- September 28, 2019
Response from the owner Replied: Hi Shay, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- September 28, 2019
Response from the owner Replied: Hi Leslie, We greatly appreciate you taking the time to post your 5 star review! Thank you so much for your wonderful post! Kind Regards,Your Friends and Family at Fletcher Jones Imports
Yelp Review
- September 26, 2019
We have been a 2 car mercedes benz family for 30 years now always being happy with our cars. After moving from Ct. to Vegas 2 years ago we found Fletcher Jones on Sahara- and for us it was a great find. We have now purchased 2 cars from them and could not be happier for it. From the GM Steve who is...
Guest R. Replied: Hi Arthur, Our team is delighted to hear about your wonderful encounters with Steve, Rex, and Dennis. Glad to have you as part of our family. We look forward to serving you again at your next scheduled service interval.Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- September 25, 2019
I work for a collision shop , and am incharge of ordering all parts . I always deal with Gina because of her amazing customer service. She always goes above and beyond to help me in anything I need. Great company , and staff .
Google Review
- September 25, 2019
I work for a collision shop , and am incharge of ordering all parts . I always deal with Gina because of her amazing customer service. She always goes above and beyond to help me in anything I need. Great company , and staff .
Response from the owner Replied: Hi Angelica, Thank you for choosing Fletcher Jones Imports. Our team is delighted to hear about your amazing customer service experience with our team member Gina. We look forward to serving you again at your next scheduled service interval. Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- September 24, 2019
Response from the owner Replied: Hi Kelly, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Yelp Review
- September 23, 2019
Dennis Eich in service is great, easy in easy out, always takes good care of my and my vehicle!
Google Review
- September 22, 2019
Response from the owner Replied: Hi George,Our team and Fletcher Jones Imports strives to deliver a 5 star experience to all of our guests. I would like to follow up on this review and feedback to see what we may do to exceed your expectations.Please call me at 949-718-6532. Kind Regards,Kimberlee CamargoReputation and Brand Loyalty Manager
Google Review
- September 19, 2019
Easy and convenient place, and shuttle drive you home and bring back when Cervice is done
Response from the owner Replied: Hi Nayan, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- September 18, 2019
Left by Walter T.
Everyone at Fletcher Jones Mercedes is very helpful and always seem to go out of there way to help you, Everyone there has done a exceptional job and I am so happy that I had purchased my Mercedes there.
Response from the owner Replied: Hello Barbara,We are so pleased to hear about your recent service visit with our service team! Thank you for your 5 star review! Our goal is to provide the best service experience possible.Regards, Your Friends and Family at Fletcher Jones Imports
Google Review
- September 17, 2019
Left by Rossella S.
Response from the owner Replied: Hi Rosella,Thank you for the 5 star rating! Our team looks forward to serving you again.Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- September 17, 2019
Response from the owner Replied: Hi Raymond, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- September 17, 2019
Response from the owner Replied: Hi Tom, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- September 16, 2019
Will in the parts department is great very friendly and knowledgeable!
Response from the owner Replied: Hi Tim, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- September 14, 2019
Response from the owner Replied: Hi Alfredo, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- September 13, 2019
Easy and convenient place, and shuttle drive you home and bring back when Cervice is done
Response from the owner Replied: Hi Nayan, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- September 13, 2019
Left by Crystal D.
I was perfect. I wish wish the car wash wasOpen
Google Review
- September 12, 2019
Left by Mack L.
Response from the owner Replied: Hello,Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.Best,Steven Kaplan General Manager
Google Review
- September 12, 2019
Response from the owner Replied: Hi Jeff, Thank you for choosing Fletcher Jones Imports. Our team is delighted to hear about how great of a service advisor Dennis has been for you. We look forward to serving you again at your next scheduled service interval. Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- September 12, 2019
Left by Daphne S.
Response from the owner Replied: Hi Daphne, Thank you for the 5 star rating! It's great to hear you enjoy working with Dennis. Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- September 12, 2019
Response from the owner Replied: Hi Tony, Our team strives to provide all of our guests with a 5 star experience. If there is anything we may do to further assist you with the brake noise please let us know. Best,Kim Camargo Reputation and Brand Loyalty Manager
Google Review
- September 12, 2019
Left by Vinnie B.
Response from the owner Replied: Hi Vinnie, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- September 12, 2019
Response from the owner Replied: Hello Mimi, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.Best,Steve KaplanGeneral Manager
Google Review
- September 12, 2019
Response from the owner Replied: Hi Soooby,Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- September 11, 2019
Response from the owner Replied: Hi Carlos,Thank you for your 5 star review! Our goal is to provide the best service experience possible.Regards, Your Friends and Family at Fletcher Jones Imports
Google Review
- September 11, 2019
Left by Clayton R.
Response from the owner Replied: Hi Clayton, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- September 11, 2019
Response from the owner Replied: Hi Wilson,Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- September 11, 2019
Left by Michael D.
Response from the owner Replied: Hi Michael, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- September 11, 2019
Response from the owner Replied: Hi Robbie, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- September 11, 2019
Left by Michelle K.
Response from the owner Replied: Hi Michelle, Congratulations on your recent purchase! Our team is delighted to hear about your exceptional sales experience with Kam. We look forward to your next visit. Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- September 10, 2019
Great people & aervice!
Google Review
- September 10, 2019
Would not buy a car anywhere else
Google Review
- September 10, 2019
Left by Darlene M.
Response from the owner Replied: Hi Darlene, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- September 10, 2019
Left by Himansu S.
Response from the owner Replied: Hi Himansu,Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- September 09, 2019
Great people & aervice!
Response from the owner Replied: Hi Wilson,Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- September 08, 2019
Response from the owner Replied: Hi Luis,Our team strives to deliver a 5 star experience to all of our guests. I would like to hear about your experience, please email me at kcamargo@fletcherjones.comRegards,Kimberlee CamargoReputation and Brand Loyalty Manager
Google Review
- September 07, 2019
Response from the owner Replied: Hi Gagik,Our team strives to deliver a 5 star experience to all of our guests. I would like to follow up on this review and feedback to see what we may do to exceed your expectations.Please call me at 949-718-6532. Kind Regards,Kimberlee CamargoReputation and Brand Loyalty Manager
Google Review
- September 06, 2019
Response from the owner Replied: Hi Ohnna-Lee,Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- September 06, 2019
Response from the owner Replied: Hi Monica, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- September 06, 2019
Superb. Really professional with timely and clear communication. Great options to make waiting for servicing go by unmiserably.
Response from the owner Replied: Hi Soooby,Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Yelp Review
- September 06, 2019
We have a Sprinter and our bulb went out; I was in touch with Fletcher Jones Imports yesterday and they directed me to their Sprinter location. We arrived in Vegas the next day and the gentlemen working there couldn't have been nicer or more efficient. They immediately replaced our bulb and we were...
Google Review
- September 05, 2019
Would not buy a car anywhere else
Response from the owner Replied: Hi Carlos, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- September 05, 2019
Always good service at dealership for my Mercedes.
Response from the owner Replied: Hi Judie, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- September 04, 2019
Left by Shieka V.
Response from the owner Replied: Hi Shieka, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- September 04, 2019
Great service at Fletcher Jones Mercedes...Thanks to service advisor Josh Sutton and the great team of people in the service department.
Response from the owner Replied: Hello James,We are so proud to have earned your stellar rating.-Azalea Hann, Client Relations Manager
Google Review
- September 02, 2019
Response from the owner Replied: Hi Josh, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- September 01, 2019
Great experience from start to finish, excellent team and customer service of the highest level.
Google Review
- September 01, 2019
The experience of purchasing/leasing a vehicle at Fletcher Jones Imports was by far the least stressful of any I have ever had. Customer service is like no other.
Google Review
- September 01, 2019
Great quick service
Google Review
- September 01, 2019
Shane Petersen, sales consultant, was very personable and knowledgeable. He even came to the dealership on his day off so my wife and I could do a test drive prior to purchase. I was very pleased with all the team members we worked with.
Google Review
- September 01, 2019
The guys at the Sprinter service center have a real passion! Top notch service and support. I was travelling through had a small issue and they got me back on the road. Can't thank them enough!
Google Review
- September 01, 2019
My wife and I just bought our first Mercedes-Benz a GLC 300, this was the best car buying experience ever, thanks to Thomas!! He was very knowledgeable and patient answering all of our questions, he made me and my wife feel comfortable throughout the entire 3.5 hours, process. We also enjoyed...
Google Review
- September 01, 2019
When i made my final decision the salesman Kam came in on his day off to get me the car. Great service
Google Review
- August 30, 2019
Response from the owner Replied: Hi Jon,Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 30, 2019
Left by Dugans 1.
As always they take very good care of their customers
Response from the owner Replied: Hi Scott, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 30, 2019
Left by Ronald S.
Excellent service with honesty and integrity. THANK YOU!!
Response from the owner Replied: Hi Ronald,Thank you for the 5 star rating! Our team is delighted to hear about your exceptional experience. We look forward to welcoming you back.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 29, 2019
Nice, friendly staff all the time. Compare to other shops in Las Vegas, this is definitely number one customer service. Thank you, Dennis!
Response from the owner Replied: Hello Mimi, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.Best,Steve KaplanGeneral Manager
Google Review
- August 29, 2019
Left by Enam L.
Response from the owner Replied: Hi Enam, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 29, 2019
Response from the owner Replied: Hi Bengi, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 29, 2019
Great customer service every time I go! John was an awesome service rep. I moved here almost 5 years ago and this is the only Mercedes Benz dealership that I go too in LV.
Response from the owner Replied: Hello Teena, We are so pleased to receive your stellar 5 stars!-Azalea Hann, Client Relations Manager
Google Review
- August 29, 2019
Left by Joyce J.
Response from the owner Replied: Hi Joyce, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 27, 2019
Response from the owner Replied: Hello William Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 27, 2019
Nice, friendly staff all the time. Compare to other shops in Las Vegas, this is definitely number one customer service. Thank you, Dennis!
Google Review
- August 27, 2019
Left by Tamara G.
I have an older SL500 (2006) that I really love. I take it to Fletcher Jones to get the best and most reliable service on my car. I really like how they handle their service business. They are very communicative and they gave me a loaner car while mine was being serviced. Very friendly and...
Response from the owner Replied: Hi Tamara,Our team at Fletcher Jones Imports is thrilled to know we are the dealer of choice to care for your SL500. We truly value you a guest and appreciate you kind words about the our talented team and the service they provide you. We look forward to welcoming you back at your next scheduled visit.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 26, 2019
Left by Susan H.
Response from the owner Replied: Hi Susan, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 26, 2019
Response from the owner Replied: Hi Alex, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 26, 2019
Left by Karen S.
Response from the owner Replied: Hi Karen, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 26, 2019
Service was good. My brakes squeek when I back up.
Response from the owner Replied: Hi Tony, Our team strives to provide all of our guests with a 5 star experience. If there is anything we may do to further assist you with the brake noise please let us know. Best,Kim Camargo Reputation and Brand Loyalty Manager
Cars.com Review
- August 26, 2019
Excellent, customer service. Sales people do not pressure you in any way. Took my time in choosing the right model. Everything that was promised to me was delivered and then some. Will highly recommend them.
Dealer response from DealerRater Replied: Hi Sean, Congratulations on your recent purchase! Our team is delighted to hear about your exceptional sales experience. We look forward to your next visit. . Kind Regards, Your Friends and Family at Fletcher Jones Imports
Google Review
- August 24, 2019
I am very satisfied with the service , nice service adviser Jason Cortez care about customer truly 5 Star service and the place nice and clean.
Response from the owner Replied: Hello Nurdin, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.Best,Steve KaplanGeneral Manager
Google Review
- August 23, 2019
Response from the owner Replied: Hi, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 23, 2019
Response from the owner Replied: Hi Basia, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 23, 2019
Left by Gail C.
Josh Sutton always takes good care of our car (and me) when I have a scheduled service or when I come in between its regular service appointments if I have questions or need to get my tire pressure adjusted. It gives me peace of mind, knowing that everything has been thoroughly checked. The van...
Response from the owner Replied: Hello Gail,It is such a great pleasure to have earned your stellar 5 star rating.-Azalea Hann, Client Relations Manager
Google Review
- August 23, 2019
Left by Vinnie B.
Very relaxing waiting area. Friendly associates and treat everyone special.
Response from the owner Replied: Hi Vinnie, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 22, 2019
Response from the owner Replied: Hi Josie,Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Cars.com Review
- August 22, 2019
Jay Fields is the best car dealer I've ever met. I so appreciate him and the team at Fletcher Jones Mercedes for their outstanding service and attention to detail. Highly recommend.
Dealer response from DealerRater Replied: Hello, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Kind Regards, Your Friends and Family at Fletcher Jones Imports
Google Review
- August 21, 2019
Response from the owner Replied: Hi Deo, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 21, 2019
Left by Marcellus J.
Dennis is the best, he identified everything up front and I had no surprises. I called in late for a smog check and Dennis got it handled. Thank you!
Response from the owner Replied: Hello Marcellus,Thank you for sharing some feedback. It is a great pleasure to see that Cal delivered a most satisfactory service experience. We look forward to seeing you again.-Azalea Hann, Client Relations Manager
Google Review
- August 18, 2019
Response from the owner Replied: Hi Bibiana, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 17, 2019
Left by Ranese M.
Response from the owner Replied: Hi Ranese, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 17, 2019
Response from the owner Replied: Hi Jun, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 16, 2019
The guys at the Sprinter service center have a real passion! Top notch service and support. I was travelling through had a small issue and they got me back on the road. Can't thank them enough!
Response from the owner Replied: Hi Robbie, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 16, 2019
I have been a car owner for 40 years and a Mercedes owner for more than a decade. I can honestly say that Dennis Eich is one of the most professional & sincere service professionals I have had the pleasure of knowing...amazing service!
Response from the owner Replied: Hi Jeff, Thank you for choosing Fletcher Jones Imports. Our team is delighted to hear about how great of a service advisor Dennis has been for you. We look forward to serving you again at your next scheduled service interval. Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 14, 2019
Google Review
- August 14, 2019
Left by Clayton R.
The experience of purchasing/leasing a vehicle at Fletcher Jones Imports was by far the least stressful of any I have ever had. Customer service is like no other.
Response from the owner Replied: Hi Clayton, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 14, 2019
Left by Michelle K.
When i made my final decision the salesman Kam came in on his day off to get me the car. Great service
Response from the owner Replied: Hi Michelle, Congratulations on your recent purchase! Our team is delighted to hear about your exceptional sales experience with Kam. We look forward to your next visit. Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 13, 2019
Left by Michael D.
Great experience from start to finish, excellent team and customer service of the highest level.
Response from the owner Replied: Hi Michael, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 12, 2019
Response from the owner Replied: Hi Josh, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 12, 2019
Response from the owner Replied: Hi Matt, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Yelp Review
- August 12, 2019
Recently had to have some recall work done on my Mercedes. My service writer Dennis Eich, was his usual excellent self. Everything got done in a timely fashion. The work exceeded our expectations.Dennis has always been very friendly. He treats you like a friend and not just another customer. He is...
Guest R. Replied: Hi Tom, Thank you for choosing Fletcher Jones Imports. Our team is delighted to hear about how Dennis was a great advisor to you during your visit. We look forward to serving you again at your next scheduled service interval. Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 12, 2019
Response from the owner Replied: Hi Gary, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 12, 2019
Left by Brittany H.
Response from the owner Replied: Hi Brittany, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 12, 2019
Left by Mark H.
Response from the owner Replied: Hi Mark, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 12, 2019
Response from the owner Replied: Hi Idelfonso, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 12, 2019
Response from the owner Replied: Hi Irene, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 12, 2019
Response from the owner Replied: Hi Nina,The team at Fletcher Jones Imports understands you have concerns with your recent service visit. We would like to follow up and offer our assistance and show you that we value your business. Please contact me directly at 949-718-6532. Kind Regards,Kimberlee CamargoReputation and Brand Loyalty Manager
Google Review
- August 12, 2019
Response from the owner Replied: Hi Adam, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 12, 2019
Response from the owner Replied: Hi Herschel, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 11, 2019
Response from the owner Replied: Hi Tina, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 11, 2019
Response from the owner Replied: Hi Gio, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 11, 2019
Response from the owner Replied: Hello,Our team would like to follow up on your review; however we are unable to locate a customer profile with the information listed on Google. Please contact me directly at 949-718-6532. Kind regards,Kimberlee CamargoReputation and Brand Loyalty Manager
Google Review
- August 11, 2019
Response from the owner Replied: Hi Pat, Congratulations on your recent purchase! Our team is excited to hear about your exceptional experience with Shane. We look forward to welcoming you back. Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 11, 2019
Left by Berit M.
Response from the owner Replied: Hi Berit, Congratulations on your recent purchase! Our team is excited to hear about your exceptional experience with Thomas purchasing your second vehicle. We look forward to welcoming you back. Best,Your Friends and Family at Fletcher Jones Imports
Google Review
- August 11, 2019
Response from the owner Replied: Hi Jennifer,Our team strives to deliver a 5 star experience to all of our guests. I would like to follow up on this review and feedback to see what we may do to exceed your expectations.Please call me at 949-718-6532. Kind Regards,Kimberlee CamargoReputation and Brand Loyalty Manager
Google Review
- August 11, 2019
Response from the owner Replied: Hi Kelly, Thank you for the 5 star rating! It's great to hear Jay assisted you the whole step of the way. Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Imports