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Response from the owner Replied: Hi Steven, thank you so much for your high rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Awesome as always. So helpful

Response from the owner Replied: Hi, thank you for taking the time to leave a review for us at Mercedes-Benz Scarborough. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

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I had a very nice experience, from the first day, dropping my sprinter off with Thomas, and great open communication with Scott as they diagnosed and resolved the issue.

Response from the owner Replied: Hi David, we're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Response from the owner Replied: Hi David, thank you so much for your high rating! Please don't hesitate to reach out if there's anything additional we can do for you.

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Response from the owner Replied: Hello Clark, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!

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Response from the owner Replied: Hello, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!

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Response from the owner Replied: Hello Leslie, thank you so much for your high rating! We hope you have a great day!

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Always good work and service advise. A little slow getting the vehicle out at pickup.Also, for Mercedes: whoever designed the seat adjuster on the door is probably not tall, because often my knee hits it and the seat starts to move uncomfortably while I'm in the middle of a turn and such. Usually...

Response from the owner Replied: Hi, it's upsetting to hear that your experience was anything but stellar. We would like the opportunity to address your concerns. Please reach out to us directly at (207) 510-2260 when you have a chance. Thank you, and we look forward to hearing from you.

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Response from the owner Replied: Hi Susan, thank you so much for your high rating! We hope you have a great day!

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Sydney was Super friendly and prompt to respond and answer any questions I had. The Business was also able to prepare some of the paperwork ahead of time. This made my time at the actual business location, minimal and super efficient.

Response from the owner Replied: Hi Jeremiah, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz Scarborough. Please don't hesitate to reach out if there's anything additional we can do for you.

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Great experience buying a vehicle here. Staff were very knowledgeable and the whole buying experience was easy.

Response from the owner Replied: Hello Chris, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz Scarborough. We are always more than happy to assist you if anything else comes up. Take care!

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Efficient and friendly service!

Response from the owner Replied: Hi Jim, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

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Response from the owner Replied: Hello Ben, thank you for the high star rating! We hope you have a great day!

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Response from the owner Replied: Hi Danielle, thank you for the high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

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Service at Scarborough Mercedes continues to be outstanding. Courteous, knowledgeable and reliable. In my 35 years as a Mercedes customer, spanning four different dealerships, I have never had a more accommodating and competent service manager than Neal. Neal’s timely call backs and thorough...

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Beautiful new service/ lounge area, good customer service, time frame for routine maintenance 2 hours as promised by my service rep, Neil

Response from the owner Replied: Hello Belinda, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

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Response from the owner Replied: Hi Barbara, thank you for the high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

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Excellent sales team. Very knowledgeable. No high-pressure, came up with excellent options. Very happy.

Response from the owner Replied: Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

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Great service advisor Tom Cook.

Response from the owner Replied: Hi Mike, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz Scarborough. Please don't hesitate to reach out if there's anything additional we can do for you.

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Response from the owner Replied: Matt, thank you so much for your high rating! We look forward to your next visit! Take care!

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they are extremely professional.

Response from the owner Replied: Hi Pemberton, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

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My vehicle was totaled on 8/18. I called Roger Gamblin and asked what he had on the lot. He told me what he had, took a test drive for me and I signed paperwork on 8/20. This makes the 6th vehicle I have purchased from Mercedes and Roger. Thanks again for a smooth transaction!!

Response from the owner Replied: Hi Lesley, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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Response from the owner Replied: Thank you for your visit!

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Response from the owner Replied: Hi Crystal, thank you so much for your high rating! Please don't hesitate to reach out if there's anything additional we can do for you.

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👍

Response from the owner Replied: Hello, thank you so much for your 4-star rating! We are always more than happy to assist you if anything else comes up. Take care!

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The service department was great with updated us on the Mercedes repair.

Response from the owner Replied: Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz Scarborough! Please don't hesitate to reach out if there's anything additional we can do for you.

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Response from the owner Replied: Hi Jason, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Its pretty good

Response from the owner Replied: Hi Jaspal, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Response from the owner Replied: Hi, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Response from the owner Replied: Hi Edward, thank you for the high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Response from the owner Replied: Hi David, thank you so much for your high rating! We are always more than happy to assist you if anything else comes up. Take care!

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Response from the owner Replied: Hi, thank you so much for your high rating! If you have any further questions, please give us a call. We're always happy to help!

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Sovy and Bob were the absolute best at helping us out. We had an emergency situation with our car being completely done after constant fixes and our brakes completely giving out on us. Sovy was able to help us get a car the following day after some tremendous work and concluded with us leaving with...

Response from the owner Replied: Hi Bunarith, thank you for your kind review; we are happy to pass along your comments to the team! Feel free to reach out to us if you need anything. Have a wonderful day.

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Response from the owner Replied: Hi Elleni, thank you for the high star rating! We hope to see you soon!

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I had a very pleasant experience buying a new car from this dealership. The staff is professional and the spaces very modern. No pressure and I feel that I paid a reasonable price. I would recommend them to anyone looking for a new or used automobile.

Response from the owner Replied: Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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Response from the owner Replied: We’re elated to get your positive feedback of Prime Motor Cars, thanks!

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Friendly, courteous service.

Response from the owner Replied: Hi Susan Libby, we are very happy to have provided you with such a positive experience!

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My experience at Mercedes-Benz of Scarborough was amazing. The entire process was smooth and fast. I found my vehicles online and I was immediately contacted by the Team and was given all the information upfront, no hidden surprises. The vehicles I purchase are a perfect fit to my work fleet and...

Response from the owner Replied: Hi Ryan, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz Scarborough! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Response from the owner Replied: Hello Julia, thank you so much for your high rating! We hope you have a great day!

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Outstanding service! Mercedes Benz of Scarborough hold themselves to very high standards!!

Response from the owner Replied: Hello Debra, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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Response from the owner Replied: Thank you for your visit. Please contact me if there's anything I can do to make your next visit a 5-star experience for you!Brandi LawlerGeneral Managerblawler@mbofscarborough.com

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Response from the owner Replied: Hi Kevin, thank you for the high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Neil was wonderful and explained in full detail.

Response from the owner Replied: Hi, thank you for your kind review; we are happy to pass along your comments to Neil here at Mercedes-Benz Scarborough! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Response from the owner Replied: Hello, we really appreciate your positive review! We hope you have a great day!

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I was traveling in Maine and needed my tires replacedVery friendly speedy service

Response from the owner Replied: Hi Daniel, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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10/10 service :)

Response from the owner Replied: Hi, thank you for sharing your positive experience! Thank you, and have a fantastic day!

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Great service today. Easy in and out with no disruption in my day. New service center is very comfortable and I got some work done while I waited.

Response from the owner Replied: We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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The new digs are great. Service was pretty nice too.But……. Don’t like seeing a new light on when I am leaving the dealership 😵‍💫😒

Response from the owner Replied: I apologize for this delayed response, but I appreciate you informing me about your experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience.Brandi LawlerGeneral Managerblawler@mbofscarborough.com

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Super helpful sales people, Max and Sydney. Great cars and fair prices.

Response from the owner Replied: Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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Absolutely beautiful new redesigned dealership and showroom. Friendly staff. Costs and work required are made very understandable and transparent.

Response from the owner Replied: Hi Joshua, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Response from the owner Replied: Djone, thank you so much for your high rating!

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Super satisfied super grateful for the support and the good service!! Mr.Neal Hickey deserves a promotion! …Thanks for everything todayAli Sami ..

Response from the owner Replied: Ali, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

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Response from the owner Replied: Hi Kevin, thank you so much for your high rating! We are always more than happy to assist you if anything else comes up. Take care!

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Great experience all around. Sidney was responsive, informational and honest.

Response from the owner Replied: Hi Ernie, thanks for your praise and kind comments about Sidney. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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The service manager Ben oversaw my recent issue with my ML 350. Ben made sure my vehicle was properly serviced and was great to work with.

Response from the owner Replied: Mark, Thank you for taking the time to provide feedback regarding your recent service visit and not being able to get your vehicle in. I am so sorry this should not have happened. I will use your case as a learning opportunity, so we can fix the issue in the future. Please reach out to me directly at 207-510-2268 so that we can discuss in more detail. Sincerely, Ben Irving- Service Manager

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Absolutely First Class dealership. More than that, it’s a dealership where buyers become “members of the family”. This was my 3rd vehicle. That says something in itself.Sydney, Jessie & Sovy handled my newest purchase flawlessly. And General Manager, Brandi Lawler, made a point of personally...

Response from the owner Replied: Hi Douglas, thank you for your kind review; we are happy to pass along your comments to Brandi Lawler, Sydney, Jessie and Sovy here at Mercedes-Benz Scarborough! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Had a great experience with the service department

Response from the owner Replied: David, thank you so much for the positive review!

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5 stars from beginning to end.The young lady GM was top notch and runs a great crew.

Response from the owner Replied: Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Shout out to David, Albert, & the rest of the Parts Dept. These guys get SLAMMED yet still have time to assist my sm acct with precision, as was the case again today. David Waldecker was out in the pkg lot in the heat helping me get the right part this afternoon. Quality Parts Staff go a LONG way to...

Response from the owner Replied: Hello Ford, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz Scarborough. Please let us know if there is anything else we can do for you; we are more than happy to help!

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Excellent customer service. Very knowledgeable team of professionals.

Response from the owner Replied: Hi Lance, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz Scarborough! Feel free to reach out to us if you need anything. Have a wonderful day.

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Neal is a great service advisor. I love the photo of what was wrong on the final report. Awesome service department.

Response from the owner Replied: Parker, thanks for the great review of our Service Team at Prime Motor Cars. We will be sure to pass along the praise to Tony! We appreciate your business!

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Response from the owner Replied: Bill, thank you so much for your high rating! Please don't hesitate to reach out if there's anything additional we can do for you.

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Neal is the best customer service representative I’ve known! Thanks for such a positive experience!

Response from the owner Replied: Hi Rachel, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

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Response from the owner Replied: Hi David, thank you for the high star rating! We hope you have a great day!

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