DealerRater Review
- March 30, 2023
My buying experience here was great, easy negotiation, easy low pressure process. Great staff who made sure I was happy with my deal.
DealerRater Review
- March 30, 2023
I've been a Jackie Cooper customer for over 25 years, with Joe Cleary assisting me for most of those! Joe has always gone above and beyond to find my chosen cars with the "wish list" of extras. He's patient with the process and communicates well along the way. He has always followed up after,...
DealerRater Review
- March 30, 2023
Thank you for great service and relationship building ! Your sales team really are an asset
DealerRater Review
- March 30, 2023
The best customer experience that I have experienced when buying a car. Danny is great.
DealerRater Review
- March 30, 2023
The service I received was excellent. The service advisor was courteous and professional. I don’t hesitate to recommend them.
DealerRater Review
- March 30, 2023
Jarred Zimmerman was responsive quickly with all my questions regarding a 2021 Mercedes and walked me thru the long distance process of making my purchase. He and the dealerships follow through with the documents was excellent, which made the entire process fun with no stress. As it should be!
DealerRater Review
- March 29, 2023
Very helpful and kind people! They were not in a rush to help us out!
Jackie Cooper Imports Replied: Hi REAM GHANEM, We appreciate your kind review. We are delighted to hear our team took excellent care of you throughout your purchase. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 29, 2023
Very nice sales man. He knew his product and presented it very well which gave him a sell.
Jackie Cooper Imports Replied: Hi wtorres3600, We appreciate your kind review. We are glad to hear our team was excellent with your purchase. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 29, 2023
Bailey was so professional. She wasn’t pushy like other sales reps. Plus she is cute as a button. Helps to have a woman in this field.
Jackie Cooper Imports Replied: Hi ORANGEUGLAD1965, Thank you for your kind review. We are glad to hear Bailey was excellent during your buying experience. We are looking forward to seeing you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 29, 2023
Mikey was great, best experience I’ve had at a dealership. He was very helpful from our first contact all the way till it was complete.
Jackie Cooper Imports Replied: Hi CHARLES53, Thank you for your kind review. We are glad to hear Mikey was excellent throughout your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 29, 2023
My salesperson, Benjamin Sherrill, was very know & thorough in finding prospective vehicles because he made it a point to talk to me and listen to my needs and desires for a new vehicle. He was very professional, kind, & friendly, as was the entire dealership. Benjamin encouraged the billing office...
Jackie Cooper Imports Replied: Hi SHADID003, We appreciate your 5-star review. We are delighted to hear Benjamin and Liz made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 29, 2023
Jason went above and beyond what i expected. Great customer service from start to finish. I would refer him to my friends and family
Jackie Cooper Imports Replied: Hi RFLAUB, Thank you for your 5-star review. We are delighted to hear Jason went above and beyond during your visit. We are looking forward to working with you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 28, 2023
Great customer service, easy process and willing to help with any need. Great dealership and people.
Jackie Cooper Imports Replied: Hi SALVADORAVILA, Thank you for your 5-star review. We are glad to hear you were satisfied with your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
Google Review
- March 27, 2023
Great experience and great staff , a special thanks to Blayne ( Mercedes salesperson) , he helped me a lot .
Response from the owner Replied: Alberto, Blayne was happy to assist you! Take care.Sincerely,Chris Martinez, Director of Sales
Google Review
- March 27, 2023
Our salesman Jerrid Cook went the extra mile for us. He picked us up from our hotel and was very quick in the car process. The dealership was very nice and takes care of their customers. They spent 2 days to detail the car and replied right away for any information that we needed. I would highly...
Response from the owner Replied: Syeda, thank you for doing business with Jackie Cooper Imports. Take care.Sincerely,Chris Martinez, Director of Sales
Google Review
- March 27, 2023
Response from the owner Replied: Jerry, we appreciate your 5 star rating. If you need anything else, please give us a call.Sincerely,Chris Martinez, Director of Sales
DealerRater Review
- March 27, 2023
Customer "first" is back. Very pleasant to purchase our Macan S. ALL personnel most pleasant and courteous. Eager to call them our friends.
Jackie Cooper Imports Replied: Hi LOUPUG78, We appreciate your 5-star review. We are glad to hear you were satisfied with purchasing your new Macan S. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 27, 2023
Love Jackie Cooper and the all around amazing customer service keeps, me going back…….. again and again 😄
Jackie Cooper Imports Replied: Hi SRFINE, We appreciate your 5-star review. We are delighted to hear you were satisfied with your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 27, 2023
Beautiful dealership. Coming from out of town, the process was lengthy and a bit disorganized. Info shared upon arrival I was not previously made aware such as the extended warranty for a 2022 only taking me through 2026. In addition, In the past I’ve been able to complete all paperwork...
Jackie Cooper Imports Replied: Kristielove, Thank you for the opportunity to be able to match you to the vehicle you needed! We are happy to hear you enjoyed our dealership and the amenities we provide our customers. To address the issues you mention in your review, out-of-state purchases are a little more specific to pay methods, yes. We are serious about our compliance with all state and federal rules when it comes to those methods and our finance practices...something we are very proud of and something we hope makes you feel confident in doing business with us! We do apologize if you felt the process was a bit disorganized. We did our best to match your schedule as you tried to pick the best method to pay and method to receive the vehicle. To help you prepare, we informed you of the restrictions in those payment methods ahead of time. The timing of your drive to Oklahoma did limit those options even further. To confirm, Certified Pre-owned vehicle warranties are 5 years from the original purchase date of the vehicle, something that is set by the manufacturer and disclosed up front. We are glad you were able to achieve the vehicle of your dreams with us and we are here to assist you further, as needed! Have a beautiful, blessed day!
DealerRater Review
- March 26, 2023
Excellent purchase experience, I will definitely keep Jackie Cooper as a go to dealership for my next vehicle!
Jackie Cooper Imports Replied: Hi DERRICKNRGAN, Thank you for your 5-star review. We are delighted to hear our team made your experience excellent. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 25, 2023
I was so super impressed with the ease of purchasing my vehicle from this dealership.
Jackie Cooper Imports Replied: Hi emilymartinez2010, We appreicate your kind review. We are delighted to hear you were satisfied with your experience. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 24, 2023
Great place to buy from, TW is the best!! Also Max in the service department is a class act and super easy to work with.
Jackie Cooper Imports Replied: Hi J JOICE, Thank you for your kind review. We are delighted to hear TW and Max made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 24, 2023
My salesman was awesome. I would recommend him to anyone! Had a great experience shopping here
Jackie Cooper Imports Replied: Hi Jessica.c.legrange, We appreciate your 5-star review. We are delighted to hear you were satisfied with your buying experience. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 24, 2023
The salesman was wonderful and very helpful as was the manager. I absolutely love the SUV and all of the extra features. It is fast becoming the favorite since I have been driving. 76 years. Thank you for your kindness and helpfulness!
Jackie Cooper Imports Replied: Hi PATWTOO, Thank you for your 5-star review. We are delighted to hear our team took excellent care of you during your visits. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 24, 2023
I have bought three vehicles from the dealership and each transaction has gone well. Carlos was very helpful and made this latest purchase very easy. When I am in the market again I will certainly work with Carlos if he is still with the dealership.
Jackie Cooper Imports Replied: Hi 10E550, Thank you for your 5-star review. We are delighted to hear Carlos was helpful during the purchases of your vehicles. We hope to work with you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 24, 2023
We wanted to purchase a Mercedes GLS 450; they made it easy for us to secure the car we wanted and pick it up earlier than they originally promised.
Jackie Cooper Imports Replied: Hi MARK.PERRY, Thank you for your 5-star review. We are delighted to hear our team was excellent during the purchase of your new Mercedes. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 23, 2023
The service was excellent. The salesperson helped us well to get our new car Mercedes E350 2023
Jackie Cooper Imports Replied: Hi ZER, We appreciate your kind review and your 5-star rating. We are delighted to hear our team was excellent in getting you into your new Mercedes. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 22, 2023
This is my 7th vehicle purchase from them. Love, love this dealership. It is truely the best car buying experience. I've recommended numerous people to this dealership which have purchased over 10 vehicles themselves from Jackie Cooper.. Mikey Molina & Jason Van Ball are always helpful and go the...
Jackie Cooper Imports Replied: Hi TRIXIERIBBON, We appreciate your 5-star review. We are glad to hear Mikey, Jason, and Nazir were excellent throughout your experience. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 22, 2023
I had a great car buying experience. Mario and his GM Ryan were very professional and helpful. I would definitely recommend Jackie Cooper Imports!
Jackie Cooper Imports Replied: Hi BROOKIELB, We appreciate your 5-star review. We are glad to hear Mario and Ryan made your experience excellent. We are looking forward to working with you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 22, 2023
Summer did a great job and ensured the experience was top notch! The atmosphere of the dealership was laid back and inviting! The space was neat and tidy and showed that Jackie Cooper values their professional appearance.
Jackie Cooper Imports Replied: Hi BENJAMONSETTLES41, We appreciate your 5-star review. We are glad to hear Summer was excellent to work with. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 22, 2023
Plenty of quality inventory to choose from, great, clean environment, friendly, knowledgeable staff. Overall great experience.
Jackie Cooper Imports Replied: Hi jimharris918, Thank you for your kind review. We are glad to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 21, 2023
Great dealership - great people! Glad I had an opportunity to do business with the good folks of Jackie Cooper!
Jackie Cooper Imports Replied: Hi Steve, We appreciate your kind review and your 5-star rating. We are glad to hear working with our team was excellent. We are looking forward to working with you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 21, 2023
Exceptional service. All staff members were friendly, attentive and knowledgeable. Overall it was a very pleasant car buying experience.
Jackie Cooper Imports Replied: Hi ALGORDON20, Thank you for your 5-star review. We are delighted to hear our team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
Google Review
- March 21, 2023
When you purchase your vehicle everyone is incredibly kind and accommodating, unfortunately that will end. I moved from Lincoln to Mercedes and was assured that I could keep my valet service that Lincoln offered (this is extremely important for me) now Literally EVERY time I mention this promise...
Response from the owner Replied: Hi Patrice, we apologize for the inconvenience we have caused you as well as the lack of communication on our end! We will do better with this.Sincerely,Chris Martinez, Director of Sales
DealerRater Review
- March 20, 2023
Great customer service everybody was nice and helpful and I would recommend Jackie cooper imports.
Jackie Cooper Imports Replied: Hi AKILI.JORDAN.UHS1, Thank you for your 5-star review. We are delighted to hear our team was helpful during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 20, 2023
it was a great experience buying my car from Jackie Cooper Imports, especially having Mike Molina as the sale person, and working with me long distance
Jackie Cooper Imports Replied: Hi fde911, Thank you for your 5-star review. We are delighted to hear Mike was excellent to work with. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 20, 2023
Very easy transaction. I am out of state (very far out of state) and from my initial online inquiry they were very attentive and took my interest serious. It was a seamless transaction and the car was as described. They even helped with transport logistics. Would definitely do business with them...
Jackie Cooper Imports Replied: HI mikeNY, We appreciate your 5-star review. We are glad to hear you were satisfied with your purchase. We are looking forward to working with you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 20, 2023
Everything about my purchase experience at this dealership was “First Class”. Mikey Molina was Fantastic to work with. Liz Elkhoury helped me with technical support - and service was great as well. I made the right dealership choice!!
Jackie Cooper Imports Replied: Hi mjwheeler49, Thank you for your 5-star review. We are delighted to hear Liz and Mikey were excellent during your buying experience. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 20, 2023
Everyone was super friendly and helpful. Blayne was my salesperson and was awesome gave me the red bow treatment and everything. Will definitely recommend Jackie Cooper Imports to friends and family. I’ll definitely be back.
Jackie Cooper Imports Replied: Hi DSLAYZ, Thank you for your 5-star review. We are delighted to hear Blayne was excellent during your visit. We are looking forward to working with you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
Google Review
- March 20, 2023
Response from the owner Replied: Thanks for your 5 star rating, Carrie!Sincerely,Chris Martinez, Director of Sales
DealerRater Review
- March 19, 2023
Everyone I dealt with was courteous and helpful. There was no pressure. It was an excellent experience.
Jackie Cooper Imports Replied: Hi dfrank001, We appreciate your 5-star review. We are glad to hear our team took excellent care of you. We hope to see you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 19, 2023
Our sales person did what he said he would do and went above and beyond to give us a first class experience.
Jackie Cooper Imports Replied: Hi KELLY79, Thank you for your 5-star review. We are glad our team went above and beyond with your experience. We hope to see you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 19, 2023
Slight communication error on maintenance ditto ditto ditto ditto trying to get 15 words - stupid
Jackie Cooper Imports Replied: Hi hotdog263, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 19, 2023
Jackie Cooper is the best car dealership that I have ever experienced. All of the people that I had dealings with were outstanding.
Jackie Cooper Imports Replied: Hi MARC.STEARMAN, Thank you for your 5-star review. We are glad to hear you were satisfied with your buying experience. We are looking forward to seeing you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 19, 2023
The customer service was very professional. Very nice and clean and comfortable facilities. David young was exceptional
Jackie Cooper Imports Replied: Hi MEGSULT, Thank you for your kind review. We are delighted to hear David was exceptional during your visit. We are looking forward to seeing you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 19, 2023
Bailey is great! Bit we have experienced some reliability issues with service department repairs to our previous vehicle.
Jackie Cooper Imports Replied: Hi GZUMWALT, Thank you for your kind review. We are glad to hear Bailey was excellent. We are looking forward to seeing you on your next visit. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 18, 2023
Pleasure to work with and made us a great deal on the car we wanted. Highly recommended!
Jackie Cooper Imports Replied: Hi SAAB900, Thank you for your 5-star review. We are glad to hear you were satisfied with your experience. We are looking forward to seeing you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 18, 2023
Danny Ochoa & the Jackie Cooper Imports team set the bar across the board for a perfect customer experience. From the moment I reached out and spoke to Josh Kelley in Finance regarding the best financing options to Danny Ochoa, Client Advisor. Both were very responsive, extremely knowledgeable not...
Jackie Cooper Imports Replied: Hi marysol3274, We appreciate your 5-star review. We are delighted to hear Danny and the rest of the team went above and beyond during your buying process. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 18, 2023
Service was awesome, everything I expected when I purchased a car at this dealership, thank you
Jackie Cooper Imports Replied: Hi sharon_hanna, We appreciate your kind review. We are glad to hear our service team was excellent. We hope to see you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 18, 2023
The salesperson that helped me provided a top notch experience in car buying. The facility was amazing and everyone was warm and kind.
Jackie Cooper Imports Replied: Hi mdonaldson1, Thank you for your 5-star review. We are delighted to hear our team was excellent during your car buying experience. We are looking forward to seeing you soon. Take care. Sincerely, Chris Martinez, Director of Sales
Google Review
- March 18, 2023
I purchased a vehicle from there and I love it! Special shout-out to Mushtaq! This guy has done an amazing job helping me out and showing me the car. It was Beautiful and spotless!! Awesome dealership and so many great cars!
Response from the owner Replied: Congratulations on your new vehicle, Slavik! Mushtaq was happy to assist you! Please come visit us anytime.Sincerely,Chris Martinez, Director of Sales
DealerRater Review
- March 17, 2023
Carlos Moctezuma assisted us with the purchase of our Mercedes C300. He was very kind and patient with us, and didn’t rush us to make a decision. He was so informative with every car he showed us. Carlos is someone I would recommend to everyone looking to purchase a vehicle!
Jackie Cooper Imports Replied: Hi Janette, Thank you for your 5-star review. We are delighted to hear Carlos was helpful in finding the vehicle of your choice. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
Google Review
- March 16, 2023
Worst most incompetent service center I've ever dealt with!
Response from the owner Replied: Hi, we are sorry to hear of your frustration with your recent service visit. We aren’t able to confirm if you are a customer. Please reach out to Denny Martin at 918-249-9393 so that we can find out more.Sincerely,Chris Martinez, Director of Sales
Google Review
- March 16, 2023
John in wholesale parts was so nice and very helpful
Response from the owner Replied: Grey, thanks for your review on John . You described him very well! We will share your review with him.Sincerely,Chris Martinez, Director of Sales
DealerRater Review
- March 15, 2023
Emily was the person who primarily help us. She was amazing and made our experience amazing.
Jackie Cooper Imports Replied: Hi JCIZEK, Thank you for your 5-star review. We are glad to hear Emily made your experience excellent. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 15, 2023
Purchasing a vehicle was very easy and the whole process went smoothly. They also have a great service team.
Jackie Cooper Imports Replied: Hi lauracm.2024, Thank you for your 5-star review. We are glad to hear you were satisfied with your purchase. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 14, 2023
Emily provided excellent customer service. She was always available when we called and has a great sense of understanding customer needs. She kept us totally informed from the ordering to the delivery.
Jackie Cooper Imports Replied: Hi ldl51, Thank you for your 5-star review. We are delighted to hear Emily provided excellent service. We hope to see you on your next visit. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 14, 2023
It was a painless pleasurable experience from the beginning! The Associate, Summer Zimmerman was PHENOMENAL! We were treated with honor and respect and felt like we were even family! We cannot thank Summer and the rest of the staff involved in our vehicle purchase.
Jackie Cooper Imports Replied: Hi ERIKSPAPA07, We appreciate your 5-star review. We are delighted to hear Summer was phenomenal to work with. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 13, 2023
Danny Ochoa treated us great and we would highly recommend using him and Jackie Cooper!
Jackie Cooper Imports Replied: Hi kdvanglider, We are glad to hear Danny took excellent care of you during your buying process. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 12, 2023
I was worried about buying a car remote from Dallas. Nathan was prompt, informative and more importantly not pushy at all. Thanks to Nathan and Jackie cooper for making the process as easy as possible. Highly recommend this dealership!
Jackie Cooper Imports Replied: Hi aravind ram, Thank you for your 5-star review. We are glad to hear Nathan was excellent during your buying process. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 11, 2023
Jason is fantastic to work with. Process for trading and buying a vehicle could not have been better.
Jackie Cooper Imports Replied: Hi DAVE2740480, We appreciate your 5-star review. We are delighted to hear Jason was excellent to work with. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 11, 2023
Our entire experience at Jackie Cooper was great. Everyone was very professional and friendly. Would refer others to buy vehicles here.
Jackie Cooper Imports Replied: Hi Mk, We appreciate your 5-star review. We are delighted to hear you were satisfied. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 10, 2023
I have purchased 2 vehicles from my wonderful salesman Danny Ochoa with Jackie Cooper Imports. This gentleman’s knowledge and follow up is impeccable! His demeanor has never changed from day one to day 80! Danny my sincere thanks for your continued professionalism!
Jackie Cooper Imports Replied: Hi Antoinette Hatfield, Thank you for your 5-star review. We are glad to hear Danny took excellent care of you. We hop to see you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 10, 2023
So thankful for Carlos at Jackie Cooper imports! i drove in from out of state and Carlos helped me find my DREAM car and was so helpful along the way. He was a delight to work with & I cannot recommend Jackie Cooper imports and Carlos enough.
Jackie Cooper Imports Replied: Hi raegansnell, We appreciate your 5-star review. We are delighted to hear Carlos helped you find the dream car you wanted. We are looking forward to seeing you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 10, 2023
Hello Folks, We ran across this dealership on the internet. They were all extremely helpful and attentive. Our salesman Danny Ochoa assisted and guided us through our purchase with absolutely zero pressure. He is professional, engaging and made the entire experience a relaxed one. We also met Alex...
Jackie Cooper Imports Replied: Hi arkansasbullionandcoin, Thank you for your 5-star review. We are delighted to hear Danny, Andy, and Alex were great throughout your buying process. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 09, 2023
Carlos was great! I added an extended warranty and thought that it would start after the manufacturers warranty ended but it starts immediate. Waste of money for the 1st year. Wanted it to start after to make it last longer.
Jackie Cooper Imports Replied: Hi Xrayant, We appreciate your kind review. We are delighted to hear Carlos made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
Google Review
- March 08, 2023
Website, Google and Apple Maps says they’re open until 8. Drove an Hr1/2 to pick up my car only to be told the service department wasn’t open and no one had a key. UPDATE YOUR WEBSITE!!!
Response from the owner Replied: Lauren Gosney, we are sorry to hear of your frustration. Our Jackie Cooper Imports Website does report accurately the service hours as a 6pm close. Both showroom hours and service hours can be found on our website. Google hours reflect only one set of open and close hours and thus, we have to have a Jackie Cooper Imports Service listing, as well, where you will find the appropriate hours listed for the service department. Again, we are sorry that we weren't able to assist you that late in the evening. We do encourage you to reach out via phone if you have any further questions concerning where to find the business hours for any of our departments!
DealerRater Review
- March 08, 2023
This dealership is friendly and efficient. Joe Cleary is very helpful, experienced and knowledgeable, always going the extra mile. Love working with everyone there!
Jackie Cooper Imports Replied: Hi Cathy Pendell, We appreciate your 5-star review. We are delighted to hear Joe was excellent during your visit. We hope to see you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 08, 2023
I had a very good experience with this dealership, especially given that I purchased a vehicle off-site. The staff were responsive, attentive, and helpful.
Jackie Cooper Imports Replied: Hi TELESKR73, We are glad to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 08, 2023
I have always had a very good experience at Jackie Cooper Imports. Everyone is very nice and knowledgeable.
Jackie Cooper Imports Replied: Hi THE.WATERS, We appreciate your 5-star review. We are delighted to hear you were satisfied. We are looking forward to seeing you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 08, 2023
Jared and Summer were great to work with. They made my family feel welcomed each time we came in
Jackie Cooper Imports Replied: Hi ADAM, We appreciate your 5-star review. We are glad to hear Jared and Summer were excellent to work with. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
Google Review
- March 07, 2023
David Krueger assisted us with the purchase of a Lexus LX. He provided all of the information we needed before traveling to Tulsa to see and ultimately purchase the car. He was very knowledgeable and helpful. He made the process so smooth and fast (as fast as buying a car can be)!! We were in a...
Response from the owner Replied: Congratulations on your Lexus LX, Gabrielle! David was truly happy to help. He will go above and beyond to ensure his customers are happy. Happy driving!Sincerely,Chris Martinez, Director of Sales
Google Review
- March 07, 2023
Dave Krueger sold us our Benz. He was great! Very attentive, worked with us & was very kind. I would 100% recommend him to purchase with.
Response from the owner Replied: Hi Jessica, congratulations on your new Mercedes! Thank you for recommending Dave! We hope to be of assistance to you again.Sincerely,Chris Martinez, Director of Sales
DealerRater Review
- March 07, 2023
Clean lots of room good snacks knowledgeable employees helpful friendly stay open late would recommend
Jackie Cooper Imports Replied: Hi c.colbert, We appreciate your kind review. We are glad to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 07, 2023
All associates I dealt with were very respectful and professional. (Nathan, Mushtaq, Josh and the Concierge) I really feel like I have found a place in Tulsa that I feel comfortable with. Thanks to all and Jackie Cooper!!
chuckp1028 Replied: The rating was very much earned and I feel like I have found a home when it comes to buying vehicles in the future!!
Google Review
- March 07, 2023
Response from the owner Replied: Patrick, Jackie Cooper Imports thanks you for your 5 star rating! Have a good day.Sincerely,Chris Martinez, Director of Sales
DealerRater Review
- March 06, 2023
Excellent great service good selection nice dealerships good coffee. Great service department nice place to buy a car
Jackie Cooper Imports Replied: Hi rmgncl, We appreciate your 5-star review. We are glad to hear you were satisfied. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 06, 2023
From our first phone call to our visit to the showroom, Blayne Hetro, our Salesperson, was very cordial and professional. He took time to point out all the features of the Mercedes we were interested in purchasing. We honestly can’t say enough about the special service we received. The entire...
Jackie Cooper Imports Replied: Hi SOONERDAN1, We appreciate your kind review. We are delighted to hear Blayne was excellent from start to finish. We hope to see you on your next visit. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 06, 2023
Excellent overall experience. Great salesman and sales manager. There was a lengthy wait to get into the finance office. However I received a great gift box because I had to wait. Will definitely buy from them again.
Jackie Cooper Imports Replied: Hi SCOTTN405, We appreciate your 5-star review. We are delighted to hear you were satisfied. We are looking forward to seeing you in the future. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 06, 2023
Sales and service are top of the line. I feel like they care about me and my wife.
Jackie Cooper Imports Replied: Hj GWEAV44, Thank you for your 5-star review. We are glad to hear our team was excellent during your experience with us. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 06, 2023
Quick responsive accurate cheerful very helpful positive customer satisfaction excellent. Hard to describe in less than 15.
Jackie Cooper Imports Replied: Hi John, Thank you for taking the time to write to us. We are glad to hear our team provides you with excellent service. We hope to see you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 05, 2023
Best car buying experience ever!!! Danny is an amazing Mercedes Representative. He was highly knowledgeable and valued our buying experience from the very beginning. We love our new car and will be back soon to buy another with Danny!
DealerRater Review
- March 04, 2023
Simplemente damos las gracias al señor Danny Ochoa por su excelente asesoría y servicio muy excelente atención al cliente supo llenar todas las expectativas que teníamos en la búsqueda del vehículo indicado para nuestra familia nunca nos sentimos mal atendidos por lo contrario siempre fue una...
Jackie Cooper Imports Replied: Hi JOHAM TIBAMBRE, Gracias por su revisión de cinco estrellas. Nos alegra saber que Danny fue excelente al llevarte a un nuevo Mercedes Benz. Esperamos verte en tu próxima visita. Qué tengas un lindo día. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 04, 2023
David Ochoa was professional and awesome! The only representative we will ever use in the future!
Jackie Cooper Imports Replied: Hi henrywilliam174, Thank you for your 5-star review. We are delighted to hear Danny made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
Google Review
- March 03, 2023
Easy to make appointment.
Response from the owner Replied: Alex,Thank you for taking the time to positively rate our dealership. Come visit us again soon!Sincerely,Chris Martinez, Director of Sales
DealerRater Review
- March 03, 2023
Friendly service. Service seems long sometimes, but I know they are very busy. Always have had a good experience at Jackie Cooper.
Jackie Cooper Imports Replied: Hi james.carver, We appreciate your kind review. We are delighted to hear you were satisfied during your visit. We are looking forward to seeing you on your next visit. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 02, 2023
Professional and knowledgeable. All phases from sales, management and finance we’re dedicated to customer satisfaction.
Jackie Cooper Imports Replied: Hi BILL.PURDUM, We appreciate your 5-star review. We are delighted to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
Google Review
- March 01, 2023
Jerrold Cook helped make my car buying experience easy and hassle free. I had already been to several other dealers and walked out after they backed out of original offer and tried to scam me. I 10/10 recommend Jackie Cooper for honesty and stress free car purchases.
Response from the owner Replied: Thank you for your review as well as your recommendation, Leslie! Congratulations on your new purchase. Take care.Sincerely,Chris Martinez, Director of Sales
DealerRater Review
- March 01, 2023
I had an amazing experience with Jackie Cooper Imports. The customer service was outstanding and love my new Mercedes-Benz GLA 250 4MATIC SUV. You knew exactly was I looking for and I couldn’t be happier. JCI went above and beyond, thank you!
Jackie Cooper Imports Replied: Hi jhandley8366, We appreciate your 5-star review. We are delighted to hear our team made your purchase of your new Mercedes-Benz excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 01, 2023
IMHO Jackie Cooper Imports is the most Professional & attentive Dealership in Tulsa. No Question is insignificant and they strive to provide the Absolute best service in Tulsa…
Jackie Cooper Imports Replied: Hi SOONERDAN1, THank you for your 5-star review. We are glad to hear you were satisfied. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 01, 2023
My experience was nothing short of extraordinary. Benjamin Sherill was a joy to work with, the buying experience was great and y'all have earned a life long customer.
Jackie Cooper Imports Replied: Hi egyeager, Thank you for your 5-star review. We are delighted to hear Benjamin made your buying experience excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 01, 2023
Great experience and Bailey was very knowledgeable and helpful in the buying process. Also after the sale all questions have been answered
Jackie Cooper Imports Replied: Hi RUSSELL77818, We appreciate you taking the time to write to us and your 5-star rating. We are delighted to hear Bailey was helpful in finding the vehicle that best fits for you. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- March 01, 2023
Great knowledge, on top of every detail, attentive, well stocked. Last but not least fast and direct service. Love coming to the dealership!!
Jackie Cooper Imports Replied: Hi COCOYOUNGISH, We appreciate your 5-star review. We are glad to hear you were satisfied with your buying experience. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 27, 2023
Bailey is absolutely the most helpful and informative sales associate I have had in many years. She is customer friendly and develops relationships that provide for customer retention as well as your sales ma, your finance manger and Chris is internet communications! Hats off to a great team !...
Jackie Cooper Imports Replied: Hi MIKE, We appreciate your 5-star review. We are delighted to hear Bailey and the rest of the team made your experience excellent. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 27, 2023
Very good hassle free experience. I would recommend Jackie Cooper for your next car or SUV buying experience.
Jackie Cooper Imports Replied: Hi DUSTSCHOTTEL, Thank you for your 5-star review. We are delighted to hear you were satisfied with your buying experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 27, 2023
Amazing dealership and knowledgeable sales contacts. TW Hassan was amazing the main reason I bought from you. So kind and knowledgeable about the vehicle.
Jackie Cooper Imports Replied: Hi sarahjeanclark, Thank you for your 5-star review. We are delighted to hear TW was amazing during your buying process. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 27, 2023
Excellent customer service, they make you feel like they really value you. I was greeted at the door and shown to the person I had gone in to see, and if they saw that I was alone, either in an office or in a common area, for more than a few minutes someone asked me if I needed help. Not high...
Jackie Cooper Imports Replied: Hi KARRIUNRUH, We appreciate your 5-star review. We are delighted to hear you were satisfied during your buying experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 27, 2023
Carlos is the reason I purchased this car the video was the key item thank you
Jackie Cooper Imports Replied: Hi luckytumike, Thank you for your 5-star review. We are delighted to hear working with Carlos was excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
Google Review
- February 25, 2023
My Son lost his Key Fob for his Mercedes and Jackie Cooper Imports was able to get a replacement very quickly. Thanks Amber!
Response from the owner Replied: Gary, we are happy we could assist quickly! Have a good day!Sincerely,Chris Martinez, Director of Sales
DealerRater Review
- February 25, 2023
Danny was excellent! He was very responsive, followed up, and was very easy to work with.
Jackie Cooper Imports Replied: Hi adamrohwer, We appreciate your 5-star review. We are delighted to hear Danny was excellent to work with. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
Google Review
- February 24, 2023
My reviews of J. C. Hold true here also.
Google Review
- February 24, 2023
The worse!I don't mind paying for what I've been told but I don't like to be played on to get over charged, be carful with every word they say because they won't be very clear with you.for example I was supposed to get my car at Noon after they told me i need to leaave my car for a day because they...
Response from the owner Replied: Youssef, we’re sorry to hear of your disappointment in your recent service visit. It sounds like the explanation of the process and charges for your vehicle’s services may not have been clear to you. We are more than happy to visit with you again so that we can clear up any confusion you may have.Sincerely,Chris Martinez, Director of Sales
DealerRater Review
- February 24, 2023
We were having a horrible dealership experience! then we walked into Jackie Cooper and met Summer and her team. She is amazing and made spending our money on a vehicle actually fun. The best valentines 👍. My wife was very happy. great job!!!
Jackie Cooper Imports Replied: Hi JAYCAFFEY108, Thank you for your 5-star review. We are delighted to hear Summer and the rest of the team was excellent throughout your purchase. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
Google Review
- February 23, 2023
A wonderful purchase experience and great service, couldn’t ask for more.Bailey, our salesperson, was extremely helpful and.patient with us during ordering of our new vehicle.We received our new vehicle today and we cannot express how pleased we are with it!Highly recommend.
Response from the owner Replied: Thank you for sharing your experience, Greg! You described Bailey very well! Congratulations on your new purchase and enjoy!Sincerely,Chris Martinez, Director of Sales
DealerRater Review
- February 23, 2023
Outstanding service , got us in a used kia and we absolutely love it . And they replaced anything it needed prior.
Jackie Cooper Imports Replied: Hi DALTONTANK918, We appreciate your kind review. We are delighted to hear our team made your experience excellent. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Steve Isaacs, General Manager
DealerRater Review
- February 23, 2023
From the time I walked in the door Melanie Perryman made me feel right at home. She went above and beyond to help make this transaction an absolute pleasure. Very courteous and ethical. Melanie transcends the stereotypes associated with purchasing a vehicle.
Jackie Cooper Imports Replied: Hi Sg9704, Thank you for your kind review. We are glad to hear Melanie went above and beyond during your buying experience. We hope to see you soon. Have a great day. Sincerely, Steve Isaacs, General Manager
DealerRater Review
- February 23, 2023
My experience with Josh was extremely professional and considerate, and answered every question I had in regards to financing a vehicle. He truly cares about the person across the desk.
Jackie Cooper Imports Replied: Hi SG9704, We appreciate your 5-star review. We are delighted to hear your experience with Josh was excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Steve Isaacs, General Manager
DealerRater Review
- February 23, 2023
Five star service. Jared did an amazing job with the whole process and kept it smooth and stress free. Highly recommended for your next car purchase.
Jackie Cooper Imports Replied: Hi ksnhutto, Thank you for taking the time to write to us and for your 5-star rating. We are glad to hear Jared was excellent with your buying process. We hope to see you on your next visit. Take care. Sincerely, Steve Isaacs, General Manager
Google Review
- February 23, 2023
My SL 550 died hard in my garage. David Krueger brought over an auxiliary battery pack and spent well over an hour with me trying to get the car started. The battery pack wasn't up to the task but David's efforts were exceptional. This occurred 2 months after the sale. He went above and beyond. ...
Response from the owner Replied: Thanks for allowing us to take care of your vehicle, Barry. David was more than happy to help! Have a good day.Sincerely,Chris Martinez, Director of Sales
DealerRater Review
- February 20, 2023
Wonderful experience. Ed Hicks came highly recommended and made the process very enjoyable. Would definitely purchase from him again.
Jackie Cooper Imports Replied: Hi dennisgaffke, We appreciate your 5-star review. We are delighted to hear Ed made your process enjoyable and easy. We hope to see you on your next visit. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 19, 2023
Bailee wAs the absolute best! She listened to my wants and needs. The best car buying experience ever
Jackie Cooper Imports Replied: Hi Erin, We are delighted to hear Bailey listened to what you needed for your next vehicle. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 19, 2023
Friendly and courteous people. I didn’t feel pressured into purchasing my vehicle. I have been happy with it so far.
Jackie Cooper Imports Replied: Hi Btmartin413, Thank you for taking the time to write to us. We are delighted to hear our team made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 19, 2023
Easy to work with. Saved a car for us overnight. No hassles at all. Enjoyed it!
Jackie Cooper Imports Replied: Hi B Dawson, Thank you for your 5-star review. We are glad to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 19, 2023
Great Dealership and Chris has always been an amazing salesman going above and beyond. We love doing business with them so much that even living in Houston we still buy all our Mercedes through Chris.
Jackie Cooper Imports Replied: Hi CSIZEMORE, Thank you for your 5-star review. We are glad to hear Chris went above and beyond during your buying experience. We are looking forward to seeing you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 19, 2023
Professional, courteous, knowledgeable, and friendly. This is my 6th purchase and it was every bit as enjoyable as the prior visits. I always work with CJ (Chris Jarrett) as my sales rep. He’s amazing! Exceptionally friendly and he respects each client’s personal taste and style. I also always work...
Jackie Cooper Imports Replied: Hi GESUNDLICH, We appreciate you taking the time to write to us. We are glad to hear CJ, Nizar, and the rest of the team was excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 18, 2023
I've had a wonderful experience. I love my newer car. Jerrid did a great job of representing his product and workplace. Thanks 😊.
Jackie Cooper Imports Replied: Hi cwsisuptop, We appreciate your kind review and a 5-star rating. We are delighted to hear that Jerrid did an excellent job showing you the vehicle best fits you. We hope to see you on your future visits. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 17, 2023
Perfect communication great help and clear instructions! My sale rep made it very easy to complete this sale virtually and sight unseen! Excellent work
Jackie Cooper Imports Replied: Hi alex hatefi, Thank you for your 5-star review. We are glad to hear working with our team was excellent. We are looking forward to seeing you in the future. Take care. Sincerely, Chris Martinez, Director of Sales
Google Review
- February 16, 2023
I just purchased a brand new beautiful Mercedes’ from this location and this amazing sales associate David Krueger took amazing care of me and my boyfriend and he’s definitely the person to go to! He made my dream a reality thank you so much David!!! ❤️❤️❤️❤️
Response from the owner Replied: Thanks for doing business with us, Amira! Congratulations on your new purchase! please let us know if you need anything else.Sincerely,Chris Martinez, Director of Sales
DealerRater Review
- February 16, 2023
They are great! Professional and on the spot with help. Would recommend to friends and family!
Jackie Cooper Imports Replied: Hi skbeets1, We appreciate your 5-star review. We are delighted to hear our team made your buying experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 16, 2023
Blayne was a great help. He assisted me with respect, courtesy, and expertise. The whole process was fast and easy!
Jackie Cooper Imports Replied: Hi anthonyzumwalt, Thank you for you taking the time to write to us. We are glad to hear Blayne made your process fast and easy. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 16, 2023
Danny was absolutely wonderful! He was so caring and funny and really helped us research, locate and find the perfect car for us. If you are in the market contact Danny. He really made us feel special and his customer service is above and beyond. Real sweet guy! Thanks Danny!
Jackie Cooper Imports Replied: Hi Kphariss81, We appreciate your 5-star review. We are delighted to hear Danny went above and beyond. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 15, 2023
Great service and communication. I would highly recommend future auto buyers to this location. Overall, it was a great experience!
Jackie Cooper Imports Replied: Hi AZTORRE30, Thank you for your 5-star review. We are glad to hear our team provided excellent service during your purchase. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 14, 2023
Carlos was great to work with and was very patient with me while I was trying to decide on a SUV. He kept me updated on SUV’s arriving at Jackie Cooper and then I finally made my decision! Thank you Carlos!
Jackie Cooper Imports Replied: Hi Liz, Thank you for your 5-star review. We are delighted to hear Carlos was patient during your car-buying process. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 13, 2023
Easy to deal with ,i drove from 90 miles away announced and after a few minutes looking at a GL550 ,i made an offer ,they took it ,i went shopping to the mall ,came back signed paper work and drove 108 miles back Ina new SUV. Will do this aguan soon
Jackie Cooper Imports Replied: Hi MARIYITA67, Thank you for your kind review. We are delighted to hear you were satisfied during your buying process. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 13, 2023
Purchasing my car was very easy and straight forward. The staff was all wonderful and helpful
Jackie Cooper Imports Replied: Hi autsin.jones10, Thank you for your 5-star review. We are glad to hear our team was helpful with the purchase of your new car. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 11, 2023
Friendly, easy to work with, went the extra mile. From the salesperson Doug to the finance Ken, everyone was great to work with.
Jackie Cooper Imports Replied: Hi BILL.PURDUM, We appreciate your kind review. We are delighted to hear Doug, Ken, and the rest of the team was excellent to work with. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 11, 2023
Felt extremely comfortable and the staff is so accommodating. Very friendly and thorough . We definitely will be back !
Jackie Cooper Imports Replied: Hi mizzandi28, We appreciate your 5-star review. We are glad to hear you were satisfied with your purchase. We hope to see you on your future visits. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 11, 2023
First vehicle purchased from a dealership,very premium experience,surrounded by sports cars,and friendly salespeople ,this dealership got me in and out,in no time.I'd come back if I won the lottery some day.
Jackie Cooper Imports Replied: Hi ozyereous, Thank you for your 5-star review. We are delighted to hear our team made your first-time purchase excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 10, 2023
Exceptional service. Blayne was knowledgeable and prompt with helping us purchase our new vehicle. Highly recommend Blayne.
Jackie Cooper Imports Replied: Hi aprilrncm, We appreciate your kind review. We are delighted to hear Blayne was helpful during the purchase of your new vehicle. We are looking forward to seeing you on your next visit. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 10, 2023
Very professional and helpful to meet our price. Thank You so much for helping us.
Jackie Cooper Imports Replied: Hi TOMALLEN8622, We appreicate your 5-star review. We are glad to hear our team was excellent. We hope to see you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 09, 2023
Very satisfied with the whole process of buying my Porsche through Jackie COOPER Imports! The salesman was helpful and spot on!
Jackie Cooper Imports Replied: Hi drivetraininc1, We appreciate your 5-star review. We are glad to hear you were satisfied with your purchase of a new Porsche. We are looking forward to seeing you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 08, 2023
Excellent staff and service. We were treated like family. Would recommend! Of course I love the Nissan group too!!
Jackie Cooper Imports Replied: GEOFF061993, Thank you so much for taking the time to give us feedback about your experience here at Jackie Cooper Imports. Thank you so much for your endorsement, and to use you -are- family! For additional assistance, please contact us anytime. Have an amazing day! Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 08, 2023
The dealer ship was very friendly and very helpful beginning with the salesman to the finance department
Jackie Cooper Imports Replied: WILLOW6805, Thank you for your amazing 5-star rating. We are thrilled to know our Sales Team ensured you had a good purchasing experience for your vehicle. We look forward to your next visit. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 08, 2023
This was the best out of state experience I've ever had. He made to process extremely easy and worth it. If ever I'm in thearket again to purchase, I'd leave Louisiana and come back to Oklahoma because it was definitely a 5 star experience. Thank you so much for everything.
Jackie Cooper Imports Replied: sinthelhaynes, We are overjoyed to be told that you had such a fine visit with Mushtaq. We very much appreciate your adding this positive rating online. Congratulations on your purchase and we are here, ready to help with any of your future vehicle needs. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 07, 2023
Great dealership and our sales person Blayne was awesome! We love our Lexus RX 350.
Jackie Cooper Imports Replied: Hi Veronica Landaverde, We appreciate your 5-star review. We are delighted to hear Blayne was excellent at finding the vehicle you were looking for. We hope you enjoy our new Lexus RX350. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 07, 2023
Jerrid was awesome. The whole process was very good but he made sure I was well taken care of.
Jackie Cooper Imports Replied: Hi STACYTAYLOR1207, Thank you for your 5-star review. We are glad to hear Jerrid took excellent care of you during your buying process. We hope to see you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 07, 2023
Great customer service both sales and service departments. Professional and friendly and a pleasure dining business with. Danny Diaz always goes above and beyond.
Jackie Cooper Imports Replied: Hi Randall, We appreciate your 5-star review. We are delighted to hear Danny and the rest of the team went above and beyond. We hope to see you on your next visit. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 07, 2023
Ed is a true professional and operates like no other. It’s always a pleasure doing business with Ed.
Jackie Cooper Imports Replied: Hi MERDITH5, Thank you for your 5-star review. We are delighted to hear Ed was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 06, 2023
Wonderful experience and will be back! Emily was a joy to work with and super helpful
Jackie Cooper Imports Replied: Hi BMCDOWELL2, Thank you for your 5-star review. We are delighted to hear working with Emily was excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 06, 2023
Jason was very accommodating of our requests and needs without being overbearing and pushy. The finance department was also supportive. I sold card for 2.5 years at a Toyota dealership and can speak from experience.
Jackie Cooper Imports Replied: Hi julia.ann.rose, We appreicate your 5-star review. We are glad to Jason was excellent during your car-buying process. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
Google Review
- February 04, 2023
Mustaq is Amazing 😁 I wasn't going to settle for a car I didn't love. He was so informative with all the cars he showed me. He didn't quit running back and forth and keys everywhere he helped us for hours. The last one I drove was the one. I was so happy 😁 The customer service was like sitting with...
DealerRater Review
- February 04, 2023
Jason was great. He made the process pleasant and enjoyable. Customer care also stands out as industry leading.
Jackie Cooper Imports Replied: Hi MHENRY5, Thank you for your 5-star review. We are glad to hear Jason made your buying process enjoyable. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 04, 2023
Jackie Cooper offered Amazing service and Fantastic follow up. I absolutely recommend them to anyone looking for a Mercedes
Jackie Cooper Imports Replied: Hi AMYLEET, We appreciate your 5-star review. We are glad to hear our team was excellent in finding the vehicle that best fits you. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 04, 2023
Fantastic! Always great working with the staff at Jackie Cooper. Friendly and so very helpful.
Jackie Cooper Imports Replied: Hi BEEBE, We appreciate your kind review. We are delighted to hear working with our team was excellent. We are looking forward to seeing you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 04, 2023
I bought a used vehicle in 30 miles check engine came and the left tire leaks after they say they did a vehicle inspection
Jackie Cooper Imports Replied: Hi SMITHKSS6711, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. As we discussed on the phone, we will have a better idea of what triggered the engine light after you have the code verified. We look forward to working with you again. Have a great day! Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 03, 2023
They were very friendly and professional. We felt like they listened to what we wanted and helped find the right vehicle to fit our wants and needs.
Jackie Cooper Imports Replied: Hi PAOLASPARKMAN, Thank you for your 5-star review. We are glad to hear you were satisfied during your buying process. We are looking forward to seeing you on your next visit. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 03, 2023
We had a great experience with Danny. He was beyond helpful met our needs and completely personable. I felt at ease and enjoyed the experience . He answered every question I had and was so very kind . This was our first purchase at Jackie Cooper and we will definitely be back. I truly appreciated...
Jackie Cooper Imports Replied: Hi mizzandi28, We appreciate you taking the time to write to us. We are delighted to hear Danny was excellent at finding the vehicle that fits your need. We are looking forward to seeing you soon. Take care. Sincerely, Chris Martinez, Director of Sales
Google Review
- February 02, 2023
In December 2022, I purchased my Mercedes-Benz. Because of this, there is no warranty. A leak developed in my transmission. All of the staff were AMAZING when I brought it in. In addition to providing us with a loaner car, they also fixed our car without charging us a penny. Customer service is...
Response from the owner Replied: Tyran, our team was happy to assist you. We truly care for our customers and strive to ensure they leave our dealership happy! Thanks for coming into Jackie Cooper Imports.Sincerely,Chris Martinez, Director of Sales
DealerRater Review
- February 01, 2023
Nathan has impressed me so many times over the years. His professionalism and exuberance are infectious! Thank you for such an amazing experience!
Jackie Cooper Imports Replied: Hi UncleSideball, We appreicate your 5-star review. We are delighted to hear Nathan was excellent during your visits. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- February 01, 2023
I bought my 2022 718 Porsche Cayman completely online! I have never done that and was a bit leery! I was very surprised and satisfied with the whole process!
Jackie Cooper Imports Replied: Hi drvietraininc1, Thank you for your 5-star review. We are glad to hear the purchase of your new 2022 718 Porsche Cayman was excellent. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 31, 2023
Jerrid was great in the GL 450 purchase in 10/2019 and now his enjoyable assistance for a GLS450 purchase this month. He's just so personable, knowledgeable, and sincere in making the experience gratifying. Definitely the man to see for vehicles of the Jackie Cooper dealership. Keith A. Mallatt, O.D.
Jackie Cooper Imports Replied: Hi mallatt123, Thank you for your 5-star review. We are delighted to hear Jerrid was excellent during your purchase. Thank you for choosing Jackie Cooper Imports. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 31, 2023
The dealership was very professional the best car buying experience in a long time they have it down pavk
Jackie Cooper Imports Replied: Hi LANDRYDAVISON12, We appreciate your kind review. We are glad to hear you were satisfied with your purchase. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 30, 2023
Melanie Perryman was amazing and definitely recommend her! Outstanding place very well taken care of!
Jackie Cooper Imports Replied: Hi Hunter Lawley, Thank you for your kind review. We are delighted to hear Melanie was excellent during your visit. We are looking forward to seeing you on your next visit. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 29, 2023
After purchasing my second Mercedes from TW at Jackie Cooper, I would never go anywhere else. This is the best car dealer to do business with.
Jackie Cooper Imports Replied: Hi JEFF.A.REDMOND, Thank you for your 5-star review. We are glad to hear you were satisfied during your buying process. We are looking forward to seeing you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 29, 2023
I enjoyed the professionalism and courtesy I was shown. It was a good experience working with the dealership.
Jackie Cooper Imports Replied: Hi GARY96, We appreciate you taking the time to write to us. We are glad to hear our team made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 28, 2023
Amazing service and Chris has always made buying simple. We bought our cars here when we lived in Tulsa and have continued to buy while in Houston. Wouldn’t buy from anyone else.
Jackie Cooper Imports Replied: Hi CSIZEMORE, Thank you for taking the time to write to us and for your 5-star rating. We are delighted to hear our team was excellent. We hope to see you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 27, 2023
Straight forward no BS or fluff Good people to deal with on a level playing surface
Jackie Cooper Imports Replied: Hi sgprough, Thank you for your 5-star review. We are glad to hear our team was excellent during your buying process. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 25, 2023
It is an amazing experience. Great place with great people! Danny Diaz is one of the best sales rep we’ve ever deal with.
Jackie Cooper Imports Replied: Hi nelson.zuleta, We appreciate your kind review. We are delighted to hear Danny made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 25, 2023
I chose Jackie Cooper Imports because of their fine reputation. Knowing they sell only high quality rides , priced right. Once I was on the lot viewing the fine selections I found the two I was looking for displayed side by side. That was a good sign, but the icing on the cake came out to lend his...
Jackie Cooper Imports Replied: Hi authorchristoedt5 We appreciate your 5-star review. We are delighted to hear Jerrid found your next vehicle. Enjoy your new 2016 C7 Corvette Stingray. Thank you for choosing Jackie Cooper. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 25, 2023
They are very professional. They are courteous. They are nice, and they always answer any question. The customer may have.
Jackie Cooper Imports Replied: Hi ALDENSS, Thank you for your 5-star review. We are delighted to hear our team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 24, 2023
Jackie Cooper has always been a first rate car dealer. They've always been straightforward and honest. I have always enjoyed dealing with them.
Jackie Cooper Imports Replied: Hi kev.puma@gmail.com We appreciate you taking the time to write to us. We are glad to hear our team was excellent to work with. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 24, 2023
Great Experience! Great people to work with! We have purchased our last 4 cars with Stan at Jackie Cooper. We appreciate the personalized experience and being treated like family. Thank you!!
Jackie Cooper Imports Replied: Hi KStebbens, We appreciate your 5-star review. We are glad to hear working with Stan was excellent. Thank you for choosing Jackie Cooper Imports. We hope to see you on your future visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 24, 2023
Great atmosphere; laid back yet professional. Sales staff was helpful and attentive and offered service beyond the sale.
Jackie Cooper Imports Replied: Hi MC3, Thank you for your 5-star review. We are glad to hear you were satisfied during your visit. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 23, 2023
Davis was a good low key salesman. He made buying my first Mercedes easy. I look forward to future sales.
Jackie Cooper Imports Replied: Hi Kids8698, Thank you for your kind review. We are delighted to hear Davis made your buying experience excellent. We are looking forward to seeing you on your future visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 23, 2023
Jackie Cooper made my first Mercedes Benz purchase experience so enjoyable. Every step included meeting a kind and experienced employee. I was treated like royalty. I’m based in south OKC but when I purchase my next vehicle, I will drive to Tulsa.
Jackie Cooper Imports Replied: Hi lswope08, Thank you for your 5-star review. We are delighted to hear our team made your first-time purchase excellent. We are looking forward to seeing you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 23, 2023
The whole experience was great! Emily was super nice and extremely helpful! We are very happy with our new Mercedes.
Jackie Cooper Imports Replied: Hi Valeria Mica, We appreciate your 5-star review. We are delighted to hear Emily was excellent during the purchase of your new Mercedes. We hope to see you on your future visit. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 23, 2023
Impeccable customer service. Enjoyed working with each and every one at Jackie Cooper Mercedes Benz. I appreciate their sincerity, aim to make their customers happy about their purchase without pressuring them.
Jackie Cooper Imports Replied: Hi CRHAGAR, Thank you for your 5-star review. We are glad to hear you were satisfied with your buying experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 22, 2023
Mushtaq is very customer oriented goes out of his way to make you feel at ease when buying at Jackie Cooper
Jackie Cooper Imports Replied: Hi Earl m, Thank you for your 5-star review. We are delighted to hear Mushtaq made you feel at ease during your buying experience. We hope to see you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 22, 2023
Jackie Cooper Mercedes and Jerrid is the best. Top notch sales and service. We have bought multiple cars here and our only place we shop. If you need a car Jerrid is your man. Professional and there for your after the sale.
Jackie Cooper Imports Replied: Hi Gibbons-Pianalto, We appreciate you taking the time to write to us and for your kind review. We are delighted to hear Jerrid made your buying experience great. We hope to see you at your next purchase. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 21, 2023
Carlos was amazing with helping us purchase a vehicle today! Very professional and knowledgeable when it came to all of the vehicles we were interested in! The whole team was wonderful today and made the process so smooth. Highly recommend!
Jackie Cooper Imports Replied: Hi Heather, Thank you for your kind review. We are glad to hear working with Carlos was excellent in finding you the vehicle of your choice. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 21, 2023
We came in right before closing and Blayne greeted us with a smile! We found an amazing deal and couldn’t be happier! Annet in finance was also so helpful and great to work with!
Jackie Cooper Imports Replied: Hi Kcmathews, We appreciate your 5-star review. We are delighted to hear Blayne and the rest of them took excellent care of you. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 21, 2023
Very professional, friendly & attentive to all of our needs. Process of buying a car is relatively smooth & quick.
Jackie Cooper Imports Replied: Hi STEPHANIELRUPE, We appreciate your 5-star review. We are delighted to hear you were satisfied during your car-buying process. We hope to see you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 20, 2023
Chris Jarrett was very helpful like he always is with my multiple purchases over the years!
Jackie Cooper Imports Replied: Hi CHICKSTPD, Thank you for your 5-star review. We are glad to hear working with Chris was excellent during the purchase of your new vehicle. We hope to see you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 20, 2023
Summer was fantastic to work with. The buying process was simple and fun. She went the extra mile and we will use her again
Jackie Cooper Imports Replied: Hi vwheeler0, We appreciate you taking the time to write to us. We are delighted to hear Summer made your buying experience easy and simple. We hope to see you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 20, 2023
Blayne did excellent!!! I would come back again. He was very helpful and very patient with me and I really appreciate him. He was just awesome.
Jackie Cooper Imports Replied: Hi Carolina, Thank you for your 5-star review. We are delighted to hear Blayne made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 20, 2023
I've always known that Jackie Cooper imports had a great reputation for selling fine new and used vehicles and that's why I stopped in to check your inventory. What sold me own purchasing was a great salesman, Jerrid Cook. He is no nonsense or pressure and he makes sure you get the right vehicle you...
Jackie Cooper Imports Replied: Hi authoerchristoedt5, Thank you for your 5-star review. We are delighted to hear Jerrid found the vehicle that best fits you. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 19, 2023
Everyone at Jackie Cooper was extremely processional, helpful and made the car buying experience a pleasant one. Highly recommend.
Jackie Cooper Imports Replied: Hi LIZNeas, Thank you for your 5-star review. We are delighted to hear you were satisfied during your buying experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 18, 2023
The sales team of Nizar and Danny are the finest men one could hope to work with in any dealership anywhere.
Jackie Cooper Imports Replied: Hi jasonwstoller, Thank you for your 5-star review. We are delighted to hear Nizar and Danny made your buying experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 18, 2023
Emily was very professional and great to work with!! Not pushy!! I feel I can call her anytime!
Jackie Cooper Imports Replied: Hi WANDAJOY, We appreciate your kind review. We are glad to hear Emily was excellent during your buying experience. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 18, 2023
I would definitely refer friends and family. The staff here are great to work with.
Jackie Cooper Imports Replied: Hi Nkaujv, Thank you for your 5-star review. We are delighted to hear you were satisfied during your visit. We hope to see you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 18, 2023
Steve lewhan and Jon Taylor have been great to me and my family for years ! And still continue to keep my car in good service and always addresses me by name . Bailey was a great addition to the JC team as well as Josh Kelly who sold me a car years ago and now has taken over Kelly Gozhas place in...
Jackie Cooper Imports Replied: Hi fkeeler, We appreciate your 5-star review. We are glad to hear Steve, Jon, Bailey, Josh and the rest of the team made our buying experience excellent. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 17, 2023
Summer made my out of state transaction perfect! She was very helpful every step through the process and handled everything directly. Answers were immediate or quick and her attitude was always tops! I would highly recommend her to anyone seeking to make a deal at Jackie Cooper.
Jackie Cooper Imports Replied: HI solutionsofva, Thank you for your 5-star review. We are delighted to hear Summer was excellent in every step during your buying process. We are looking forward to seeing you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 17, 2023
Mushtaq and Jackie Cooper Imports were amazing to work with. Will definitely be back for our next vehicle. Best buying experience ever
Jackie Cooper Imports Replied: Hi andrea99c, We appreciate you taking the time to write to us. We are glad to hear Mushtaq made your buying experience excellent. We are looking forward to seeing you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 16, 2023
This dealership goes above and beyond to make car shopping a pleasant experience. They also stand behind their cars.
Jackie Cooper Imports Replied: Hi LKM, We appreciate your 5-star review. We are delighted to hear our team went above and beyond during your car-buying experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 16, 2023
Jackie Cooper dealership is as always top notch. I’ve bought multiple cars here and service has always been superior.
Jackie Cooper Imports Replied: Hi CoKoKirk, We appreciate you taking the time to us. We are delighted to hear you were satisfied during your visit. We are looking forward to seeing you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 16, 2023
Always a pleasure doing business here. Best customer service at a car dealership. Always takes care of the customer first!
Jackie Cooper Imports Replied: Hi ANTHONY@REISSP.COM, We appreciate your kind review. We are glad to hear working with our team was excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 16, 2023
Jackie Cooper Imports is a great place to buy a car. It's a no pressure environment with knowledgeable sales advisors and world class service.
Jackie Cooper Imports Replied: Hi tbsangster, Thank you for your 5-star review. We are glad to hear our team was excellent during your buying experience. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 16, 2023
My father has always used this dealership and it didn’t disappoint. I was taken care of.
Jackie Cooper Imports Replied: Hi TALLY810, We appreciate your 5-star review. We are delighted to hear you were satisfied during your buying experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 16, 2023
Highly recommend!! Who knew that buying a car can actually be fun? Many people expect buying a car to be stressful & exhausting. But Jackie Cooper Imports put fun back in the car buying experience. Danny Ochoa & Josh Kelley gave us a 5 Star experience. When we arrive, Danny met us with a welcoming...
Jackie Cooper Imports Replied: Hi kblaw3, Thank you for your kind review. We are delighted to hear Danny and Josh were helpful in finding you your dream car. Congratulations on your new Porsche Macan Turbo. We hope to see you on your next visit. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 15, 2023
Exceptional preparation of pre-owned vehicles. Immaculate detail. A “no hassle” sale. All staff very friendly and. Treat you professionally.
Jackie Cooper Imports Replied: Hi CINDYTEEL, We appreciate your 5-star review. We are delighted to hear you were satisfied during your buying experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 14, 2023
This is the second time I have purchased a vehicle there. I will never go anywhere else! Mushtaq is very accommodating and always takes the time necessary to pick out the perfect vehicle.
Jackie Cooper Imports Replied: Hi angelloyd93, We appreciate your 5-star review. Congratulations on your new vehicle. We are delighted to hear Mushtaq was accommodating during your purchase. We are looking forward to seeing you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 14, 2023
From the start of the process over the phone with Mario, my salesman, to the final customer check out with David, everyone was completely professional and courteous. I was from Texas so I had to do most of the transaction remotely. Mario was in the lot shooting / texting me photos of the various...
Jackie Cooper Imports Replied: Hi tomahoch, We appreciate your kind review. We are delighted to hear working with Mario, David was excellent during the purchase of your new vehicle. We hope to see you on your next visit. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 14, 2023
Blayne was easy to work with, polite and knowledgeable. Dealership is beautiful, bathrooms immaculate. 😂. Thanks, Blayne!
Jackie Cooper Imports Replied: Hi ginny, Thank you for your 5-star review. We are delighted to hear working with Blayne during your purchase was amazing. We hope to see you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 13, 2023
Danny Ochoa went out of his way today to assist us at Jackie Cooper. He listened to what we were looking for and delivered exactly the Mercedes that we have been wanting!! We only came into the dealership for a battery for our current Mercedes and left with a new SUV. Friday the 13th, it was...
Jackie Cooper Imports Replied: Hi Sonya, Thank you for your 5-star review. We are delighted to hear Danny made your experience excellent. We hope you enjoy your car and your new GLE. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 13, 2023
Great service and price. I would but another car in the future. I will refer
Jackie Cooper Imports Replied: Hi LAVARE, We appreciate your kind review. We are glad to hear you were satisfied with your purchase. We hope to see you on your next visit. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 13, 2023
My salesman Mario did an excellent job. I would be very happy to have him on my next purchase.
Jackie Cooper Imports Replied: Hi Cheese57, We appreciate you taking time to write to us. We are delighted to hear working with Mario was excellent. We are looking forward to seeing you on your next purchase. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 13, 2023
Great customer service sales rep that helped me was absolutely amazing he made sure that I had everything I needed before I left and kept me in the price range that we discussed which is amazing
Jackie Cooper Imports Replied: Hi Queenkaleah, We appreciate your 5-star review. We are glad to hear our team was excellent during purchase of your new vehicle. We hope to see you on your next visit. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 13, 2023
Mustaq went above and beyond I'm not an easy customer he didn't care what it too key after key he was very patient and did not give up. Finance Mr Taylor was equally amazing both of them beyond words. I will be a returning customer. Thank you so much.
Google Review
- January 13, 2023
Jackie Cooper Imports is the most professional dealership I’ve ever had the pleasure of doing business with.The staff knows their products inside out, never pushy and always follow through on their commitments.Nizar and the team are outstanding. I have purchased multiple cars there and will again.
Response from the owner Replied: Dave, thank you for your review on our dealership and team! We truly care for our customers. Thank you for choosing Jackie Cooper Imports for your vehicle needs.Sincerely,Chris Martinez, Director of Sales
DealerRater Review
- January 12, 2023
Some guy on the internet said he was a good dealer. Apparently he sends the requested information right away, and this guy on the internet (Doug) really liked that.
Jackie Cooper Imports Replied: Hi zimmermanFan117, Thank you for your 5-star review. We are delighted to hear our team was excellent in finding you the right vehicle. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 12, 2023
I couldn’t have possibly purchased a car at a better dealership! They were all very welcoming and made the process painless!
Jackie Cooper Imports Replied: Hi brionnacarter, We appreciate your kind review. We are delighted to hear our team was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 12, 2023
If you want to buy a car, David is your guy! Attention, care, proactive and everything you would want a sales person to be! Very much recommended!!!!
Jackie Cooper Imports Replied: Hi Fulvio, We appreciate your 5-star review. We are delighted to hear David was excellent with finding your next vehicle. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 11, 2023
Very professional and easy to work with. Great people and a great product. Will be back.
Jackie Cooper Imports Replied: Hi GARY96, Thank you for your 5-star review. We are glad to hear you were satisfied with your buying experience. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 11, 2023
Very professional and accommodating. Knowledgeable, courteous. They know what they are doing and do it well.
Jackie Cooper Imports Replied: Hi gravete, We appreciate your kind review. We are delighted to hear our team was excellent during your experience. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
Google Review
- January 10, 2023
Excellent sales staff and selection of vehicles. Price was fair and competitive with market.
Response from the owner Replied: We appreciate your review on our dealership, Toen. We are happy you were pleased with our prices! Have a good day.Sincerely,Chris Martinez, Director of Sales
DealerRater Review
- January 09, 2023
It is a good dealership, the salesman respectful and no pressure. Was able to deal with Mr. Danny
Jackie Cooper Imports Replied: Hi Yinka, Thank you for your kind review. We are delighted to hear Danny was excellent to work with. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 09, 2023
Great dealership. Jon and Mario, who helped us were great and went out of their way. Thanks
Jackie Cooper Imports Replied: Hi MWKJ, Thank you for your 5-star review. We are glad to hear Jon and Mario made your buying experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 09, 2023
Received no help on financing. Wanted a price for a new grill. Got no help.
Jackie Cooper Imports Replied: jross2601, we are sorry to hear that your recent experience with us wasn't deemed truly exceptional. It's part of our culture to deliver an exceptional experience for every customer, both sales and service. In your specific case, we understand that you already had a loan with an exceptional rate we couldn't match. As the credit union was not one we have access to, it did mean you would have to get the financing to us in the form of a check. We hope you understand that not all financial institutions work directly with a dealership, and especially when it's a niche credit union like the one in this case. However, the process went smoothly and the transaction was completed. The vehicle grille you mention required input from a third party vendor. We have been waiting on that information along with you, and keeping you apprised of the communication as it comes. Thank you for your patience as we do want to give you the vehicle experience you deserve. Your sales professional remains in contact with you and we expect to have the information you need very soon. Thank you for being a part of our automotive family!
DealerRater Review
- January 09, 2023
They found what I was looking for, set up a time to test drive, worked with my schedule, bought my trade in and finished the deal in time for me to take a Christmas trip. They have wonderful costumer service, clear communication and kind people to work with. I would definitely buy from them again.
Jackie Cooper Imports Replied: Hi Tifney Fields, Thank you for taking the time to write to us and for your 5-star rating. We are delighted to hear our team was excellent during your buying experience. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 09, 2023
I had a great experience with their well-rounded staff and I would highly recommend Jackie Cooper Imports.
Jackie Cooper Imports Replied: Hi JOHN32.JNJ, We appreciate your kind review. We are delighted to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 09, 2023
Carlos was very helpful and efficient getting us into our new truck. Everything went quickly and smoothly. We were very pleased.
Jackie Cooper Imports Replied: Hi KORTNEI.COX, Thank you for your 5-star review. We are delighted to hear Carlos was excellent in getting you into your new truck. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 09, 2023
Jason did a great job selling us the car and getting the car delivered to us before Christmas. No hassle sale.
Jackie Cooper Imports Replied: Hi brottinghaus, We appreciate your 5-star review. We are glad to hear Jason was excellent in getting you into your new vehicle. We hope to see you soon. Take care. Sincerely, Chris Martinez, Director of Sales
Google Review
- January 09, 2023
Great experience with TW. One of the best sales people I ever met. Very honest and humble man.
Response from the owner Replied: We appreciate your review, Hussein. Please know, we are happy to help.Sincerely,Chris Martinez, Director of Sales
DealerRater Review
- January 07, 2023
Great place to buy a vehicle and we owe it all to Nathan Lovell! He helped us purchase a vehicle 3 years ago and we wouldn't have gone to anyone else than Nathan at Jackie Cooper Imports for this new vehicle. Another amazing experience!
Jackie Cooper Imports Replied: Hi momicfam, Thank you for your kind review. We are delighted to hear Nathan was excellent at finding the right vehicle for you. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 07, 2023
Just To make it simple, the right hand doesn’t know what the left hand is doing This will be the last time here.
DealerRater Review
- January 07, 2023
Emily, was amazing and attentive and everyone else we had contact with was helpful and knowledgeable.
Jackie Cooper Imports Replied: Hi MC3, We appreciate your 5-star review. We are delighted to hear Emily made your buying experience excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 07, 2023
We had a good experience buying a car here today. Pleasant, enthusiastic and professional salesperson.
Jackie Cooper Imports Replied: Hi LKM, We appreciate your 5-star review. We are glad to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 06, 2023
I had a wonderful experience purchasing my car! Danny went above and beyond. I had my car in service when I decided on a whim I should buy a new one. Connie got me in touch with Danny and he worked so efficiently to send me the cars in inventory that matched my requests. I was working a very long...
Jackie Cooper Imports Replied: Hi Becca, Thank you for your 5-star review. We are glad to hear working with Danny was excellent during your car-buying process. We hope to see you on your next visit. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 06, 2023
Prices are a bit high. Sales staff is awesome. Very helpful. Usually has a good stock of vehicles.
Jackie Cooper Imports Replied: Hi bbuffxx, Thank you for taking the time to write to us. We are glad to hear our team made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 06, 2023
Melanie Perryman is great to work with. Great communication and made the car buying smooth.
Jackie Cooper Imports Replied: Hi AIRDIESELC3, Thank you for your 5-star review. We are delighted to hear Melanie made your car-buying smooth. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 05, 2023
I had a great car-buying experience. The car deal and trade were no hassle and at a very fair price.
Jackie Cooper Imports Replied: Hi drover97, Thank you for you taking the time to write to us. We are delighted to hear our team was excellent during your car-buying experience. We hope to see you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 05, 2023
Tremendous service and accommodating sales staff. Quick to provide information and answer questions. Excellent follow up and and professionalism of all employees.
Jackie Cooper Imports Replied: Hi jvsllc, Thank you for your 5-star review. We are delighted to hear you were satisfied with your buying experience. We are looking forward to seeing you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 04, 2023
The sales person was knowledgeable and extremely helpful during and after the sale. Would recommend.
Jackie Cooper Imports Replied: Hi toenstarkweather, We appreciate your 5-star review. We are delighted to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 03, 2023
Everything was great. Chris Jarrett was very professional and a pleasure to do business with.
Jackie Cooper Imports Replied: Hi MIKE.ARNOLD, Thank you for your 5-star review. We are glad to hear Chris Jarrett was excellent during your buying experience. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 03, 2023
Incredibly efficient service from drop-off to pick-up. Porsche Tulsa was superb. I could not have asked for better service.
Jackie Cooper Imports Replied: Hi lauraandbrentsmith, We appreciate your kind review. We are glad to hear you were satisfied during your visit. We are looking forward to seeing you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 03, 2023
Jackie Cooper has the best service all around, including sales and maintenance. Highly recommend this dealership and our salesman, Joe Cleary
Jackie Cooper Imports Replied: Hi ANTHONY@REISSP.com We appreciate your 5-star review. We are delighted to hear Joe made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 03, 2023
He is amazing! Very personable and goes above and beyond for his customers! I had a great experience!
Jackie Cooper Imports Replied: Hi Mikenlea, Thank you for your 5-star review. We are delighted to hear our team went above and beyond during your purchase. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 02, 2023
Couldn’t been better . The car was clean , salesman was courteous and knowledgeable . Thank you .
Jackie Cooper Imports Replied: Hi rjalaback, We appreciate your kind review. We are delighted to hear you were satisfied during your visit. We hope to see you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 02, 2023
Was a very pleasant experience. Sales people were kind professionals and helpful, the place was very clean.
Jackie Cooper Imports Replied: Hi VEASTON08, We appreciate you taking the time to write your review. We are glad to hear our team was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 02, 2023
I live by honesty is best policy. I shopped wrong dealership. Not happy. Had to reach out to management and problem not resolved yet
Jackie Cooper Imports Replied: Hi shellyhazle, We are sorry to hear of your displeasure with your recently purchased pre-owned Mercedes-Benz. While the 2020 model comes with a lot of lovely features, we understand that you weren’t happy with some of the technology for that model year. We’d love to know more about why you feel as if there was an issue not handled, however. At the time of purchase, all features and pricing were transparent and agreed upon. Our General Sales Manager Ryan Knotts has reached out to you concerning the vehicle you purchased to better understand your concerns. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 02, 2023
Outstanding experience. If you want to deal with a top notch salesman ask for Jared.
Jackie Cooper Imports Replied: Hi FLOYD.WALTERS, Thank you for your 5-star review. We are delighted to hear Jared made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- January 02, 2023
Great service very friendly and knowledgeable. Will be back on the next car for sure.
Jackie Cooper Imports Replied: Hi rob.hollingsworth44, Thank you for your 5-star review. We are glad to hear you were satisfied with your buying experience. We hope to see you on your next visit. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 31, 2022
I had a very pleasant experience. Everyone was attentive and helped me find the perfect car.
Jackie Cooper Imports Replied: Hi amylewis.cka, We appreciate your kind review. We are delighted to hear our team was excellent at finding the perfect car for you. We hope to see you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 30, 2022
Danny was top notch on his performance as my salesperson! Informative, upbeat, knowledgeable! Thank you Danny for all your hard work! A million stars to you and to the Jackie Cooper Porsche dealership who never disappoints.
Jackie Cooper Imports Replied: Hi Antoinette Hatfield, Thank you for your 5-star review. We are glad to hear Danny made your buying experience excellent. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 30, 2022
Everything was excellent, great customer service, went above and beyond. Will be back for sure!!
Jackie Cooper Imports Replied: Hi rob.hollingsworth44, We appreciate your 5-star review. We are delighted to hear our team went above and beyond during your visit. We are looking forward to seeing you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 30, 2022
Very well done by all parties involved. We will be back for some training. Thanks.
Jackie Cooper Imports Replied: Hi Krandyroper, Thank you for your 5-star review. We are glad to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 29, 2022
Very nice place, the people there are very helpful and make the purchasing experience very pleasant
DealerRater Review
- December 28, 2022
Estamos agradecidos con el señor. Danny ochoa por el servicio tan agradable que nos brindó tiene mucha paciencia tiene buena actitud para atender en ningún momento nos sentimos presionados por el, mil gracias por toda su amable atención….
Jackie Cooper Imports Replied: Hi Eudosio Galindo, Gracias por su amable revisión. Nos alegra saber que Danny fue excelente durante la compra de su automóvil. Esperamos verte luego! Cuídate. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 28, 2022
I leased a 2019 Macan and recently purchased a 2019 Boxster S. The sales and delivery process went very well.
Jackie Cooper Imports Replied: Hi dave4871, Thank you for your 5-star review. Congratulations on your new 2019 Boxster S. We are glad to hear your purchase went smoothly. We hope to see you on your next visit. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 28, 2022
Best car buying experience ever. David was professional & knowledgeable. Patient and not pushy. Answered all our questions & the rest of the dealership personnel was very friendly and helpful. Will buy from David again. Be sure and ask for him. He will find what you’re looking for! Thank you again...
Jackie Cooper Imports Replied: Hi jvkirby, We appreciate your kind review and your 5-star rating. We are delighted to hear David was excellent at finding the vehicle right for you. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 27, 2022
Jackie Cooper imports staff is always ready to help great people with great service experience
Jackie Cooper Imports Replied: Hi Bear, Thank you for your 5-star review. We are delighted to hear our team made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 27, 2022
Always quick polite and professional at this service center always treated with kindness and respect wonderful service
Jackie Cooper Imports Replied: Hi Bear, Thank you for your 5-star review. We are delighted to hear you were satisfied with your vehicle's service. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 27, 2022
Mr. Ahmed was easy to do business with and went out of his way to make my family and I feel welcome and treated us with kindness and respect.
Jackie Cooper Imports Replied: Hi Bear, We appreciate you taking the time to write to us. We are delighted to hear Mushtaq was excellent during your buying visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 27, 2022
Everyone one that we met were very cordial and knowledgeable, especially our sales person Mario. A definite 5 star.
Jackie Cooper Imports Replied: Hi BMABREY, Thank you for your 5-star review. We are glad to hear Mario made your buying experience excellent. We hope to see you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 27, 2022
Mushtaq was nice and personable; he’s one of the best car salesmen I’ve ever met (attitude and performance). He worked with us on taking back numbers to ensure we got the deal we were looking for. No push attitude, relatable, and so polite.
Jackie Cooper Imports Replied: Hi ryanlotr, Thank you for your 5-star review. We are delighted to hear Mushtaq was excellent during your purchase. We are looking forward to seeing you on your next visit. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 27, 2022
I purchased a 2021 Lexus RX 350. I love it. The salesman was perfect as well as the ease of the dealership. Glad I didn’t have to drive to Dallas.
Jackie Cooper Imports Replied: HI ersmith1, Thank you for your 5-star review. Congratulations on your new Lexus RX 350. We are delighted to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 27, 2022
My salesperson Melanie Perryman is the reason I decided to purchase with Jackie Cooper. She was absolutely the best and created a smooth painless experience!
Jackie Cooper Imports Replied: Hi ESPREE1008, We appreciate your 5-star review. We are delighted to hear Melanie made your purchase smooth as possible. Thank you for choosing Jackie Cooper Imports for all your vehicle needs. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 27, 2022
Carlos never stop calling me about the cars I even went to different car dealerships looking but no on was more determined to get me back to Jackie Cooper dealership I even ignored his texting and emails but he kept reaching out to me I thank him for his persistent to show me cars and now I have my...
Jackie Cooper Imports Replied: Hi Lucretia.Jackson, Thank you for taking the time to write to us. We are glad to hear Carlos was able to find you the vehicle you love. We are looking forward to seeing you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 27, 2022
I had a great experience buying my new car. Everyone was very helpful and there has been great follow up.
Jackie Cooper Imports Replied: Hi Annie R, We appreciate your 5-star review. We are delighted to hear you were satisfied during your buying experience. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 27, 2022
The dealership was clean and the staff was extremely helpful and friendly. Bailey made our car buying experience smooth and easy! We came in right before closing and she was very patient with us and took great care of us.
Jackie Cooper Imports Replied: Hi Jamaal Dyer, We appreciate your kind review and your 5-star rating. We are glad to hear working with Bailey made your car-buying experience excellent. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 27, 2022
New Cayenne purchase was very smooth and transparent. Nizar and Chris kept me in the loop the whole time.
Jackie Cooper Imports Replied: Hi John, Thank you for your 5-star review. Congratulations on your new Cayenne. We are glad to hear Chris J. and Nizar made your purchase smooth and easy. We are looking forward to seeing you on your next visit. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 26, 2022
David went above and beyond. He made my first Mercedes purchase so smooth and easy. I was nervous making this purchase; but David and everyone at Jackie Cooper Imports made certain that my experience was exceptional.
Jackie Cooper Imports Replied: Hi CathyK, Thank you for your 5-star review. Congratulations on your new Mercedes. We are delighted to hear David went above and beyond during your purchase. We are looking forward to seeing you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 24, 2022
This is the second car I’ve bought from Jackie Cooper whereby I fly in from Ft Worth, TX. Both experiences were quick and pleasant. I highly recommend Jackie Cooper Imports!
Jackie Cooper Imports Replied: Hi JEFFGARR, Thank you for your 5-star rating and kind review. Congratulations on your new second vehicle. We are glad to hear our team found the car right for you. Thank you for choosing Jackie Cooper Imports. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 23, 2022
Quality service. Listened to what I was looking for and made it happen quickly. Lovely dealership to work with.
Jackie Cooper Imports Replied: Hi Tifney Fields, We appreciate your 5-star review. We are glad to hear our team was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 23, 2022
Great Service, Knowledgeable, Prompt - couldn’t ask for a more informed, polite savvy sales representative.
Jackie Cooper Imports Replied: Hi billc8, Thank you for your 5-star review. We are glad to hear you were satisfied during your car buying visit. We hope to see you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 23, 2022
My experience with Jackie Cooper Imports has been for Lease purposes. I must say that from 2015 to present Jerrid Cook has provided superb service to me. My go to person and friend for everything. New leases, servicing, and any questions that I might have. Without hesitation I recommend Jackie...
Jackie Cooper Imports Replied: Hi Saundra, Thank you for your kind review and your 5-star rating. We are delighted to hear Jerrid was excellent during your visit. Thank you for choosing Jackie Cooper for all your vehicle needs. We hope to see you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 22, 2022
Buying a vehicle at Jackie Cooper Mercedes-Benz was very easy from start to finish. Carlos was very helpful in helping me find the best vehicle for me.
Jackie Cooper Imports Replied: Hi Annie R, Thank you for your 5-star review. We are glad to hear Carlos made your buying experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 22, 2022
The total experience for me is spectacular! Process from beginning through the end was painless.
Jackie Cooper Imports Replied: Hi jdavidsj, Thank you for your kind review. We are delighted to hear you were satisfied during your buying process. We are looking forward to seeing you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 22, 2022
Mushtaq helped make the car buying experience one I will never forget. I highly recommend him! The next time I need a vehicle I will be calling him.
Jackie Cooper Imports Replied: Hi Mike, We appreciate your 5-star review. We are glad to hear working with Mushtaq was excellent during your buying experience. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 22, 2022
Jarred was amazing as well as his wife ❣️ Not too happy that my car is in the shop now and no floor mats ! You Pay $42,000 for a car one would think it would be awesome !!! New or used !!!
Jackie Cooper Imports Replied: Hi jinamccaslin, We appreciate you taking the time to write to us. We are glad to hear Jarred was amazing during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 21, 2022
Absolutely the easiest car busing process! Jared and Chuck are my go to people when it comes to car buying. Whether it be new or used they do all of the work. Spent maybe 45 minutes for the car buying process!
Jackie Cooper Imports Replied: Hi zack1202, We appreciate your kind review and 5-star rating. We are glad to hear Jared and Chuck made your experience excellent. We are looking forward to seeing you on your next visit. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 21, 2022
They were outstanding in all areas of purchasing a new automobile. That’s enough said!!!
Jackie Cooper Imports Replied: Hi RRSTULSAl, Thank you for your 5-star review. We are delighted to hear our team made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 20, 2022
Up front, honest, clear, knowledgeable. This is our 8th new car purchase and easily the best experience to date.
Jackie Cooper Imports Replied: Hi shcapo, We appreciate your 5-star review. We are glad to hear our team was able to find the vehicle that best fits you. Thank you for choosing Jackie Cooper for all your vehicle needs. We hope to see you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 19, 2022
Very good customer service and detailed with their process of selling a high end vehicle. Happy with the results.
Jackie Cooper Imports Replied: Hi BPEPIN, Thank you for taking the time to write to us. We are delighted to hear our team was excellent. We hope to see you on your next visit. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 19, 2022
Our car buying experience was as expected, very professional. Carlos did a very nice job showing us the vehicle we bought and he moved us thru the process very professionally. Ultimately, he sold us a nice car.
Jackie Cooper Imports Replied: Hi Mark, We appreciate you taking the time to write to us and your 5-star rating. We are glad to hear Carlos was excellent in finding the right vehicle for you. We hope to see you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 19, 2022
I had a very pleasant experience and all involved were very friendly, doing all they could to accommodate my wishes.
Jackie Cooper Imports Replied: Hi amylewis.cka, We appreciate your kind review and your 5-star rating. We are glad to hear you were satisfied during your buying process. We hope to see you soon. Take care. Sincerely, Chris Martinez, Director of Sales
Google Review
- December 17, 2022
Response from the owner Replied: Thank you for the 5 star rating, Adolf. Jackie Cooper Imports hope to be of assistance to you again!Sincerely,Chris Martinez, Director of Sales
DealerRater Review
- December 17, 2022
David went above and beyond while assisting me with my vehicle sale. Definitely reach out to David if your purchasing a vehicle. If and when I look to purchase I will be reaching out to David.
Jackie Cooper Imports Replied: Hi RikyD, Thank you for your 5-star review. We are delighted to hear David went above and beyond during your buying experience. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 17, 2022
Everybody was extremely courteous and helpful. Since it was a new car I needed some instruction on the touch controls.thanks to your product specialist David young, and I appreciate the follow up calls I received…
Jackie Cooper Imports Replied: Hi Billweyr, We appreciate your 5-star review. We are delighted to hear working with David and the rest of the team was excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 17, 2022
Ask for Melanie Perryman in sales if you're buying a vehicle! She's the absolute best and truly cares about her customers. I did an out of state purchase on a used Tesla and she answered all of my questions and took care of me the whole way through until I picked up the car and drove it home.
Jackie Cooper Imports Replied: Hi LAURIEK, Thank you for your 5-star review. We are glad to hear Melanie made your buying experience excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 17, 2022
We have been buying our cars from Ed Hicks since 1980 Before it was Jackie Cooper. Great salesperson Great service department Great dealership. We just bought a car and we’re sent a review to fill out But it disappeared before we got that done So I reached out to this dealer review!
Jackie Cooper Imports Replied: Hi Sheri, We appreciate your 5-star review. We are glad to hear Ed was excellent during your visit. We are looking forward to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 17, 2022
The experience was absolutely awesome!! There was not one thing that was not taken care of.
Jackie Cooper Imports Replied: Hi reneepa1, Thank you for your 5-star review. We are delighted to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 16, 2022
Chris Jarrod is the best salesperson we have ever dealt with. All of the staff was very friendly, helpful, and appreciative. I LOVE my new car!!
Jackie Cooper Imports Replied: Hi dianeallen918, Thank you for your 5-star review. We are delighted to hear Chris was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 16, 2022
David is the best! He really went above and beyond and we really appreciate him! David keep doing your thing! We will be back for our third purchase in a couple years. This is my second purchase from Jackie Cooper. I love both my vehicles. I will continue to purchase from them everytime!!
Jackie Cooper Imports Replied: Hi quincy4, Thank you for your 5-star review. We are delighted to hear David went above and beyond during your buying experience. Thank you for choosing Jackie Cooper Imports. We hope to see you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 16, 2022
Worked with Mr. Skinner was a very good experience I got my Mercedes C43. He was always helpful and answered questions and got things ready quickly. If I buy another car here I definitely would ask for mr. Skinner to help me out!
Jackie Cooper Imports Replied: Hi Juan Bernal, Thank you for taking the time to write to us and your 5-star review. Congratulations on your new Mercedes C43. We are glad to hear working with David was excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
Google Review
- December 15, 2022
Great dealership. Friendly staff. Nice vehicles. Good prices. Wide selection.
Response from the owner Replied: Thank you for the 5 star review, Lisa. We appreciate your kind words and look forward to working with you again in the future!Sincerely,Chris Martinez, Director of Sales
DealerRater Review
- December 14, 2022
David Skinner is like no other car salesman that we have meet before. His bio says it all and lives up to what he says!!! "love being a servant in this world, taking care of people, and having wonderful conversations with everybody. My most fun part of the day is saying hello to as many people as...
Jackie Cooper Imports Replied: Hi jturner, Thank you for your 5-star review. We are delighted to hear David was excellent during your buying experience. We are looking forward to seeing you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 14, 2022
We had a great sales experience with Carlos! He was very helpful and answered all of our questions. He even went above and beyond when we brought our car back to get fixed. The dealership was outstanding! Carlos deserves 10 Stars!
Jackie Cooper Imports Replied: Hi kchokbengboun, We appreciate your kind review and your 5-star rating. We are delighted to hear Carlos was outstanding during your experience. Thank you for choosing Jackie Cooper Imports. We hope to see you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 14, 2022
First class delivery experience. Mikey went above and beyond to make it special. Customer for life.
Jackie Cooper Imports Replied: Hi FISHIGKB, Thank you for your 5-star review. We are glad to hear Mikey was excellent. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 12, 2022
Easy process. Went exactly as Jason promised. Very helpful and always responded quickly to any questions that I had!
Jackie Cooper Imports Replied: Hi BECKBERK, We appreciate your 5-star review. We are delighted to hear Jason was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 11, 2022
We just bought another car from David after getting one yesterday for our elderly parent. He took such good care of her that even though we were not initially in the market, I decided to ask him about a car similar to hers. Long story short, we feel more like we made a new friend rather than someone...
Jackie Cooper Imports Replied: Hi thesphericalcow, Thank you for taking the time to write to us. We are glad to hear David took excellent care of you during your visit. Thank you for choosing Jackie Cooper for all your vehicle needs. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 10, 2022
David was easy to work with, patiently answered all our questions, and we will definitely be bringing our business to him next time. He’s one of the best salespeople we have ever worked with for any large purchase.
Jackie Cooper Imports Replied: Hi thesphericalcow, Thank you for your 5-star review. We are delighted to hear David was excellent and answered all your questions. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 10, 2022
Fantastic service! Great salespeople not pushy. I will buy again.Follow up after sale great.
Jackie Cooper Imports Replied: Hi Shelleygoforth, We appreciate your 5-star review. We are delighted to hear our team was excellent during your visit. We are looking forward to seeing you soon. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 10, 2022
Mushtag at Jackie Cooper is AMAZING! The process of selling my vehicle was flawless. Was it an overall fast process, um No but....that wasn't his fault at all! He ALWAYS answered my texts in a timely manner and was able to get My Checks to me as fast as he could. Jackie Cooper gave me the Best...
Jackie Cooper Imports Replied: Hi CC Love, Thank you for taking the time to write to us and for your 5-star rating. We are delighted to hear Mushtaq made your car-buying experience excellent. Thank you for choosing Jackie Cooper for all your vehicle needs. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 10, 2022
This dealership is most professional yet relaxing and inviting. I never felt like people were too busy to help. No pressure to make a decision only assistance to find exactly what i wanted.
Jackie Cooper Imports Replied: Hi SLGENOFF, We appreciate your 5-star review. We are delighted to hear our team made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 10, 2022
Best buying experience I have had everyone was honest and very personal. I will definitely go back.
DealerRater Review
- December 08, 2022
Mushtaq is a true professional and made the experience enjoyable He cares about the entire process, follows up as promised, and never once did I fee pressure to buy something I didn’t feel right about. He is a true Gentleman.
Jackie Cooper Imports Replied: Hi Dlmhill2000, We appreciate your 5-star review. We are delighted to hear Mushtaq made your car-buying experience excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 08, 2022
David was wonderful and very helpful. We did not think we could own a mercedes but he made it happen. Kendall in finance was great working with my bank to get us into our new car.
Jackie Cooper Imports Replied: Hi DOYLLW, We appreciate your 5-star review. We are delighted to hear David and Kendall made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
Google Review
- December 08, 2022
Response from the owner Replied: Thank you for the 5 star rating, Vicki. We appreciate your business. Take care.Sincerely,Chris Martinez, Director of Sales
DealerRater Review
- December 07, 2022
They are courteous, quick, & accommodating. I can always expect excellent service. They have my business for life.
Jackie Cooper Imports Replied: Hi RHONDA.CASEY, Thank you for your 5-star review. We are delighted to hear your service was excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 07, 2022
It is NOT your nornal car buying experience! Our experience was wayyyy above and beyond! I got my dream car and dream experience from Jackie Cooper Imports staff. . Blayne and Josh made this experience perfection. I am still shocked how smooth easy and completely pressure free the whole...
Jackie Cooper Imports Replied: Hi jenniferhiser5, We appreciate your 5-star review. Congratulations on your new Range Rover Envoque. We are delighted to hear Blayne and Josh made your buying experience excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 07, 2022
Every time the people are prompt, explain fully, call for follow-up and deliver my car clean and in top condition. What else can they do?
Jackie Cooper Imports Replied: Hi dwolfard918, We appreciate your 5-star review. We are delighted to hear our service team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 07, 2022
Routine oil change done fast and worry free. Just what I needed to be done.
Jackie Cooper Imports Replied: Hi shewf16, Thank you for taking the time to write to us. We are delighted to hear you were satisfied with your service. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 07, 2022
Great service polite friendly efficient I enjoy taking my car there and I have great confidence in them
Jackie Cooper Imports Replied: Hi weiss01, Thank you for your 5-star review. We are glad to hear you were satisfied with your vehicle's service. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 07, 2022
The staff was curtious ,knowledgeable,helpful,efficient. I would recommend Jacki Cooper to my friends.
Jackie Cooper Imports Replied: Hi Sami Framjee, We appreciate your 5-star review. We are delighted to hear our team made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 07, 2022
Best dealership in Tulsa. No pressure to make purchase. They are honest and after sales customer care is top notch. They keep their word and always have prompt follow up on any inquiries. They just have a lot of good people working at Jackie Cooper
Jackie Cooper Imports Replied: Hi justjoel73, Thank you for your 5-star review. We are delighted to hear our team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
Google Review
- December 06, 2022
DealerRater Review
- December 06, 2022
The staff was very helpful, and answered all of our questions. Everyone, especially Mushtaq helped make my car buying experience easy.
Jackie Cooper Imports Replied: Hi hands_rivers.0j, Thank you for your 5-star review. We are delighted to hear Mushtaq made your buying experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 06, 2022
Left a bolt loose when update the car. The car was shaking a bit in slower traffic then we lost control at high-speed on the highway and almost got into an accident. They couldn't check it a little better. Very disappointing
Jackie Cooper Imports Replied: KJNGUYE, we apologize that your service experience wasn't truly exceptional. We take feedback seriously and want to address it promptly. We are looking into why the recall work your vehicle received allowed for this to happen. We are taking steps to make sure it is remedied immediately. If you have any further questions, we encourage you to call Denny Martin, our Mercedes-Benz service manager, at 918-249-9393.
DealerRater Review
- December 06, 2022
This is my second vehicle I’ve purchased with Mushtaq and Jackie Cooper. His personal attention to customer service, attention to detail and genuine concern for getting you what you want show in every interaction! He’s the best!
Jackie Cooper Imports Replied: Hi Thalia Sneed, We appreciate your 5-star review. Congratulations on your new vehicle. We are delighted to hear Mushtaq was excellent in finding the vehicle that best fits you. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 05, 2022
Connie Harrill did a great job, as usual She is always friendly, courteous, and knowledgeable
Jackie Cooper Imports Replied: Hi BODYBYBRENTON, Thank you for your 5-star review. We are glad to hear Connie was excellent during your visit. Thank you for choosing Jackie Cooper Imports for all your vehicle needs. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 05, 2022
From A to Z David was a very professional, personable , and comfortable to do business with. He communicated effectively and made me feel at ease. I definitely recommend purchasing from David!
Jackie Cooper Imports Replied: Hi Jeremy V, We appreciate your 5-star review. We are delighted to hear David made your experience with us excellent. We hope to see you on your next visit. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 05, 2022
You guys are ALWAYS the best! I LOVE working with everyone at Jackie Cooper Imports!
Jackie Cooper Imports Replied: HI MICHELLERAGSDALE76, Thank you for your 5-star review. We are delighted to hear our team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 05, 2022
I always receive professional and efficient service at Jackie Cooper. I am always satisfied with the service and my advisor, Connie.
Jackie Cooper Imports Replied: Hi vmwilson98, We appreciate your 5-star review. We are glad to hear Connie was excellent with your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 05, 2022
Our Mercedes Service A was done very well and in a timely manner. Service manager was very helpful
Jackie Cooper Imports Replied: Hi Keeney, We appreciate your 5-star review. We are delighted to hear our team was excellent during your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 05, 2022
Service and people are excellent. Prices are cost prohibitive and somewhat offensive, especially labor rates and charge for diagnostic services.
Bferrell Replied: Service and people are excellent. Prices are cost prohibitive and somewhat offensive, especially labor rates and charge for diagnostic services.
DealerRater Review
- December 05, 2022
Very professional, deal was done very fast and efficient. Salesman was very helpful and knowledgeable
Jackie Cooper Imports Replied: Hi Jpense, Thank you for your 5-star review. We are glad to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 04, 2022
I have used Jacqui Cooper for several years and Cliff has always done an outstanding and very efficient job he’s always busy but he’s always polite and always has a smile on his face he definitely needs a raise
Jackie Cooper Imports Replied: Hi sheilajoski, We appreicate your 5-star review. We are delighted to hear Cliff made your experience excellent. Thank you for choosing Jackie Cooper for all your vehicle needs. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 04, 2022
I appreciate the loaner car when mines in the shop. Staff is always kind. That’s it
Jackie Cooper Imports Replied: Hi shanscott128, Thank you for taking the time to write to us. We are delighted to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 04, 2022
Cliff Jones in the Service Center is as good as it gets for a contact to help us with anything we need re: servicing our car.
Jackie Cooper Imports Replied: Hi glenoak1, We appreicate you taking the time to write to us. We are glad to hear Cliff made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 04, 2022
I have owned 5 different Mercedes vehicles since 1990 and this is the best service dept of any of the dealership I have use. My advisor, John, has always been helpful, keeps me updated on the progress of repairs and provides excellent customer service. During this last service, he had my car...
Jackie Cooper Imports Replied: Hi BETTINAOK, Thank you for your 5-star review. We are delighted to hear John was excellent during your visit. Thank you for choosing Jackie Cooper for all your vehicle needs. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 04, 2022
Ive Bought 4 cars here in 3 years. I'll never buy from them again.
DealerRater Review
- December 04, 2022
This is my second Mercedes that I’ve purchased with Jackie Cooper. Every experience was a blessing for me to provide my wife a new Mercedes. Believe me, we will be back to upgrade!
Jackie Cooper Imports Replied: Hi JAJUAN.LOVE, We appreciate your 5-star review. We are glad to hear our team made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 03, 2022
Very professional and attentive. They are trustworthy, and provide excellent customer service and timely repairs. I’m highly satisfied with the staff and the standards of service.
Jackie Cooper Imports Replied: Hi n_arenas, Thank you for your 5-star review. We are glad to hear our team was excellent during your service visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 03, 2022
Very courteous and helpful service personnel. One morning my car wouldn’t start. The service advisor promptly sent a technician to my house. He found the battery was low and he attached a booster and got me going.
Jackie Cooper Imports Replied: Hi BLJANSSEN, We appreciate your 5-star review. We are delighted to hear our team was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 03, 2022
The whole process was just a pleasure From the presentation to driving off. Really made buying the car feel special
Jackie Cooper Imports Replied: Hi Dcoenen. Thank you for your 5-star review. We are delighted to hear you were satisfied during your buying experience. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 03, 2022
My experience was quick, straightforward and seamless! I would recommend this dealership and Danny Ochoa as a salesman to everyone! I knew and felt he was working for me and heard my concerns. He is such a genuine person! He even called me the next day to make sure I didn't need anything! That has...
Jackie Cooper Imports Replied: Hi Ashleyrn2415, Thank you for your 5-star review. We are glad to hear Danny made your buying experience excellent. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 03, 2022
Great snacks and lounge Great service and people Nice cars Great business hours Thanks Again
Jackie Cooper Imports Replied: Hi amber_mitchell10, We appreciate your 5-star review. We are glad to hear our team made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 03, 2022
The service thatJohn providerd was outstanding John provided services for both my carss. Eaxh service was outstanding
Jackie Cooper Imports Replied: Hi OPTOUT, We appreciate your 5-star review. We are delighted to hear John was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 02, 2022
Provided a good loaner vehicle while my car was being repaired. My car is riding much smoother. Excellent customer service team
Jackie Cooper Imports Replied: Hi darlenelhughes, Thank you for your 5-star review. We are glad to hear you were satisfied with your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 02, 2022
Great buying experience and excellent service after the sale. 1st time in for service and Jacob Evans was excellent with communicating with me on the status of my repairs, worked with my warranty company and provided me a nice loaner vehicle
Jackie Cooper Imports Replied: Hi Johnnywakercalvert, We appreciate your 5-star review. We are delighted to hear Jacob was excellent during your buying experience. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 02, 2022
Service was good. Service rep was friendly and answered my questions. Cost of battery & labor to change out was extreme.
Jackie Cooper Imports Replied: Hi dadatwo, Thank you for taking the time to write to us. We are delighted to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 02, 2022
Lana took great care of me and the service was prompt and excellent. Thank you!
Jackie Cooper Imports Replied: Hi LAPRITCHARD, Thank you for your 5-star review. We are delighted to hear Lana made your experience with us excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 02, 2022
Lana is exceptional. Your team always goes above and beyond. My experiences will keep me coming back
Jackie Cooper Imports Replied: Hi WILLIAMS.KERRI77, We appreciate your 5-star review. We are delighted to hear Lana went above and beyond during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 02, 2022
The staff is always so friendly, personable, and courteous! I drive from Iowa to have my Porsche serviced because I don’t trust any other dealership.
Jackie Cooper Imports Replied: Hi okietransplants, We appreciate your 5-star review. We are glad to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 02, 2022
The service was good. The technicians were informative and respectful. I don’t have any negative comments whatsoever.
Jackie Cooper Imports Replied: Hi jesseharris, We appreciate your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 02, 2022
I have had Mercedes vehicle for over 12 yrs and have used Jackie Cooper in Tulsa Service for all 12 years and have never had any problems and have always been well satisfied They are courteous, respectful, helpful and have always took care of my car and myself to make sure I have a awesome...
Jackie Cooper Imports Replied: Hi SANDYDEASON, Thank you for your 5-star review. We are delighted to hear our team was excellent during your visit. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 02, 2022
I wanted to share my experience with Jackie Cooper in helping me upgrade from my Hellcat to Redeye challenger. To start with my salesperson Summer, she was very helpful and professional. She was honest about the condition of the car and forwarded me closeups of any blemishes that were present on...
Jackie Cooper Imports Replied: Hi John, We appreciate you taking the time to write to us. We are delighted to hear Summer was excellent in helping you get into your dream car. Thank you for choosing Jackie Cooper. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 02, 2022
Everyone was. dry nice. I appreciate that our salesman made a video for us to view before coming to the dealership.
henryellick Replied: I am not happy with my experience now. Saturday night I had a blowout on I44 at 10pm. When we bought the car I was under the impression that our tires were the ones that enabled you to drive after having a flat. We are older and that sounded like a good idea. We were misled. I am now having to buy a new one. We paid cash for our car. I did not purchase the extended warranty. Naturally I realize you are there to take money. It will be hard for me to trust the dealership. My response would certainly not be the same. If my friends are interested I would tell them of my experience.
DealerRater Review
- December 02, 2022
Very professional, extremely helpful, looking for solutions, for a mutually agreeable result. Nizzar is hands-down, the best salesman and representative for Jackie Cooper. This was my several purchases from Jackie Cooper and I intend to go back there for my next vehicle.
Jackie Cooper Imports Replied: Hi Scott H Hill, Thank you for your 5-star review. We are delighted to hear Nizar was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 02, 2022
Jackie Cooper Porsche always takes amazing care of me when I need service! They’re honest and up front about what my vehicle needs. Cliff and Sarah are both great to work with!
Jackie Cooper Imports Replied: Hi MATT.MASTERS, We appreciate your 5-star review. We are glad to hear Cliff and Sarah were excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 02, 2022
Usually the service department is great. This last service the technician was not knowledgeable about the problem and it took 40 days of the car being in the shop to correct. It seems the technician should have checked computer updates before any other work. The technician (in my opinion) really...
Jackie Cooper Imports Replied: steve@gmtulsa.com, we are sorry to hear about your recent experience with our service department. As we were not able to duplicate the issue you were having, Porsche recommended a software update for your vehicle. That update initiated a communication error with your control unit and we thought it was best to replace it. We did communicate that the part was on backorder and immediately installed it upon its arrival. We apologize for the delay due to the part availability. We are glad however that your vehicle is functioning as it should now! We thank you for your patience and we hope to see you for your regular maintenance in the future!
DealerRater Review
- December 02, 2022
The service was fine but the service manager was horrible—Jacob Evans. He was rude to the point of being disrespectful, non-communicative, and told me misinformation.
Jackie Cooper Imports Replied: Delainebartsch, We are sorry to hear about your recent experience with one of our service professionals. We’d love to learn more so that we may investigate your concern and help our service department get better at we do. We encourage you to reach out to our service manager, Denny Martin at 918-249-9393. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 02, 2022
Combing the personal service and efficiency of efforts by Cliff and the service department makes me completely committed to driving Porsches & using Jackie Copper Imports. They can’t be beat!
Jackie Cooper Imports Replied: Hi glenoak1, We appreciate your 5-star review. We are glad to hear Cliff and the rest of the team were excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 02, 2022
Very professional always friendly and the lady that took care of us was the tops!!
Jackie Cooper Imports Replied: Hi CATELLA9, Thank you for your 5-star review. We are glad to hear our team took excellent care of you during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 02, 2022
David Skinner was so awesome to work with. Our family bought 3 cars in the same week, and we appreciated how easy the process was.
Jackie Cooper Imports Replied: Hi sneedm, Thank you for your 5-star review. We are delighted to hear David made your buying experience excellent. Thank you for choosing Jackie Cooper for all your vehicle needs. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 02, 2022
We really enjoyed working with David. He went above and beyond during and after our purchase
Jackie Cooper Imports Replied: Hi hale2517, Thank you for your 5-star review. We are delighted to hear working with David was excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 01, 2022
Emily did a great job of getting me in and the issue resolved. I appreciate her follow through.
Jackie Cooper Imports Replied: Hi SUMMERKIRKLAND, Thank you for taking the time to write to us. We are glad to hear Emily was excellent at resolving the issue you had. Thank you for choosing Jackie Cooper Imports. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 01, 2022
It was a very quick and friendly experience with a knowledgeable sales person. I highly recommend HCI.
Jackie Cooper Imports Replied: Hi bradley.james1914, Thank you for your 5-star review. We are glad to hear you were satisfied with your experience. Thank you for choosing Jackie Cooper Imports for all your vehicle needs. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 01, 2022
Jackie Cooper was very helpful and efficient. They contacted me right away and were very eager to help me with all my needs, and went above and beyond what was expected. Connie in Service was great!
Jackie Cooper Imports Replied: Hi MARSHALL.FELTUS, We appreciate you taking the time to write to us. We are delighted to hear Connie was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 01, 2022
I was very pleased with the service I received, everyone was nice and friendly to me!
Jackie Cooper Imports Replied: Hi Urickey 47, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 01, 2022
Best service most attentive people best dealership would recommend it to anyone who loves cars
Jackie Cooper Imports Replied: Hi skgphotographs, We appreciate your 5-star review. We are delighted to hear our team was excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 01, 2022
Cliff always does a great job of taking care of my needs. I always have a Great experience!
Jackie Cooper Imports Replied: Hi FLH, We appreciate your 5-star review. We are delighted to hear Cliff took excellent care of you during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 01, 2022
Excellent service-excellent personnel clean and appealing facility-customer service is top priority for dealership.
Jackie Cooper Imports Replied: Hi LWADDELL, We appreciate your 5-star review. We are delighted to hear our team was excellent during your experience. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 01, 2022
The dealership was more than happy to meet my needs. They ensure that I was pleased.
Jackie Cooper Imports Replied: Hi LDIXON13527, We appreciate your 5-star review. We are glad to hear our team made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
Yelp Review
- November 30, 2022
The service at Jackie Cooper Imports was unmatched. They were efficient,  responsive and extremely helpful. Connie in Service is THE BEST. She was very kind and made sure I was taken care of. Best car dealership experience i've ever had!
Google Review
- November 29, 2022
Typical car dealership scheme or should I say scam. This guy Blayne literally blew my husband up to get him to come in to check out a used car. He then continued to beat around the bush about rates and pricing insisted he needed us to sign documents to get any real information. Wouldn't negotiate...
Response from the owner Replied: Daisy, we are sorry to hear that you did not have an exceptional experience buying your vehicle. Interest rates and final monthly costs are determined solely by the credit of the purchaser. That can't be obtained until approval is gained by the purchaser, which requires some paperwork and, yes, a signature. Our Love It or Leave It policy clearly states that a vehicle can be exchanged for another vehicle at our dealership. We would love to have our General Sales Manager give you a call to walk you through the paperwork so as to clear up any confusion and turn your experience around. It was our pleasure to have been able to work with you both and we'd love to keep you as a part of our Jackie Cooper family.
DealerRater Review
- November 29, 2022
This was the best car buying experience I’ve ever had. Nathan was very professional and honest. I will definitely use him again and have told other people about my experience. Thank you
Jackie Cooper Imports Replied: Hi Cwright, Thank you for your 5-star review. We are delighted to hear you were satisfied during your buying experience. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 29, 2022
They are diligent and professional, and always say to take care of the customer and their vehicle
Jackie Cooper Imports Replied: Hi Dan, Thank you for your 5-star review. We are delighted to hear our team was excellent during your experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 29, 2022
Lana is a very efficient service representative. Great communicator and gets the job done. So nice👍
Jackie Cooper Imports Replied: Hi LAPRITCHARD, We appreciate your 5-star review. We are delighted to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 29, 2022
Excellent service. Service advisor Sarah gave me all the information i needed, and the service was efficient.
Jackie Cooper Imports Replied: Hi ncpruitt08, We appreciate your 5-star review. We are delighted to hear our service team was excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 28, 2022
I have truly been taken care of at Jackie Cooper Imports. Jacob Evan's in the service department has great communication and customer service skills! Jacob has handled the last few times my car was in for repairs and we all know sometimes it can be stressful but Jacob met my needs. ((THANK YOU,...
Jackie Cooper Imports Replied: Hi MRSREIDEL, We appreciate your 5-star review. We are glad to hear Jacob made your experience excellent. Thank you for choosing Jackie Cooper Imports. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 28, 2022
The Jackie Cooper service department has always been a great experience and the staff is lovely.
Jackie Cooper Imports Replied: Hi austinraines, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 28, 2022
Excellent service, cliff helped me get my car back within two days, which was great because it was right in the middle of Thanksgiving.
Jackie Cooper Imports Replied: Hi Plopez03, Thank you for our 5-star review. We are glad to hear our team was excellent. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 28, 2022
Sarah was just great, she responded to my text and gave me a 30,000 mile check up exactly when I wanted it. She had a loaner available when I checked in.
Jackie Cooper Imports Replied: Hi Toyota Camry, Thank you for your 5-star review. We are delighted to hear Sarah was excellent during your experience. We hope to see you on your next visit. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 28, 2022
Service department personnel are friendly and helpful. All questions answered. Loaner car ready to go on arrival.
Jackie Cooper Imports Replied: Hi CFOXGLANDER, We appreciate you taking the time to write to us. We are glad to hear our service team was excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 28, 2022
Gave me very poor service and very little help would not recommend been a customer over years
Jackie Cooper Imports Replied: Malik, we are sorry to see your rating of our dealership group. We'd love to learn more as we don't see where you have done business with us over the years. While we love seeing 5 stars for our sales associate Mushtaq Ahmend, we'd love to hear more about the 'poor service' you mention. I encourage you to reach out to our Service Manager, Denny Martin at 918-249-9393. Thank you!
DealerRater Review
- November 28, 2022
They treated me and my with great respect. They made us feel like we was at home. I have Gle 450 first mercedes own. I will never go into another vehicle. I am sold.
Jackie Cooper Imports Replied: Hi MATTIE-TLL, We appreciate your 5-star review. We are delighted to hear our team made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 28, 2022
Great people, excellent facility and they really treat you right! Expensive though, so have your wallet ready...
Jackie Cooper Imports Replied: Hi MIKE4SANCHEZ, Thank you for your 5-star review. We are glad to hear our team made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 28, 2022
Anytime we go into the dealership we are always treated so well. Everyone is very accommodating and kind. Service is impeccable.
Jackie Cooper Imports Replied: Hi KORTNEI.COX, We appreicate your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you on your next visit. Take care. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 27, 2022
Jackie Cooper Imports of was very easy to work with. Trading in my car is very easy to do.
Jackie Cooper Imports Replied: Hi twpollock, Thank you for your 5-star review We are delighted to hear our team made your experience excellent. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 27, 2022
Very pleasant and easy to deal with. I will recommend to friends. The service department is very courteous and likewise easy to deal with. So far, I like the car. Your website for this review cannot count words.
Jackie Cooper Imports Replied: Hi twpollock, We appreciate you taking the time to write to us. We are delighted to hear you were satisfied during your visit. We hope to see you on your visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 26, 2022
Great service and very courteous staff. They made the whole process easy. Would recommend them to others.
Jackie Cooper Imports Replied: Hi TOMMYVANNOY, Thank you for your 5-star review. We are delighted to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 26, 2022
I had a very pleasant experience in doing business with Jackie Cooper Imports. Mario was very professional and helpful.
Jackie Cooper Imports Replied: Hi AKHILESHMAHAJAN3, We appreciate your 5-star review. We are delighted to hear Mario was excellent during your experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 26, 2022
Great service, Jared was a pleasure to deal with. I will definitely buy from again! You could tell he was enthusiastic of the brand and had a passion for cars like myself. Dealership has good coffee which is a must for my wife and I. All employees were nice and dealership was clean and organized. A...
Jackie Cooper Imports Replied: Hi RAYNEE03, We appreciate your 5-star review. We are delighted to hear Jared was excellent during your buying experience. Thank you for choosing Jackie Cooper Imports. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 26, 2022
This was my first time and I enjoyed the customer service and the professional experience.
Jackie Cooper Imports Replied: Hi RYANELLIS429, We appreciate you taking the time to write to us. We are delighted to hear you were satisfied during your visit. Thank you for choosing Jackie Cooper Import. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 25, 2022
I received top notch service. The wait was not long and as soon as I drove in I was immediately greeted.
Jackie Cooper Imports Replied: Hi LDIXON13527, We appreciate your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 25, 2022
Had 2 batteries replaced on my S550. $1350. Labor was $600+. I was in a bind due to traveling so I couldn’t go anywhere else.
Jackie Cooper Imports Replied: dbull427, we appreciate that you reached out concerning your recent service visit. We apologize that the cost of the starter battery and aux battery took you by surprise. The aux battery requires the removal of your trunk panels to gain access, which adds to labor time. We apologize for not walking you through the cost and the process. We want your service experience with us to be exceptional, even if you are just passing through. We were happy to work with you today in order to change that experience for you. We hope you had a successful trip and that your Mercedes-Benz S550 is running smoothly for you. Have a blessed day!
DealerRater Review
- November 25, 2022
Easy process. Friendly staff. Clean and professional sales floor. The lot porters cleaned the vehicle very nicely.
Jackie Cooper Imports Replied: Hi Kevin, Thank you for your 5-star review. We are glad to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 24, 2022
Dealership replaced 2 old tires with new. 1 of the 2 was low on air. Not pleased.
Jackie Cooper Imports Replied: Hi JMORGAN26, We are sorry to hear that you weren’t satisfied with your new tire service. During this time of the year temperature changes can dramatically affect the air pressure of your tires. Mercedes-Benz tire sensors are sensitive to the pressure set internally and will alert you when pressure dips below that setting. While untimely for you as you just had the tires serviced, thankfully it is an easy fix. We would be more than happy to fill them up with air anytime you see a low-pressure light come on. No appointment is necessary, and we typically can do that right on our temperature-controlled service drive while you enjoy our delicious complimentary coffee and snacks. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 24, 2022
This is and has been a leader and trend shatter for all to follow. It is always a pleasure to come here.
Jackie Cooper Imports Replied: Hi TWILL2603, We appreciate your 5-star review. We are glad to hear our team made your service experience excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 24, 2022
We had a bad battery and they got us right on and had it repaired within 24 hrs! Max was very communicative with the repair estimate and follow up call.
Jackie Cooper Imports Replied: Hi LJCSHOES, Thank you for your 5-star review. We are delighted to hear Max was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 24, 2022
Always a great experience. Connie is great. Very happy. That’s all I have to say.
Jackie Cooper Imports Replied: Hi kharris14, Thank you for your 5-star review. We are glad to hear Connie made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 23, 2022
My salesperson was very helpful and courteous & the financial manager went out of his way to find me a better deal.
Jackie Cooper Imports Replied: Hi waholliday, Thank you for your 5-star review. We are delighted to hear our team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 23, 2022
Parts from Germany take a long time, but Cooper got them fairly quickly and notified me to bring the car in for installation before it was a big problem.
Jackie Cooper Imports Replied: Hi grunnels, We appreciate taking the time to write to us. We are glad to hear our team was excellent with your service. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 23, 2022
The owner was onsite, involved with customers and employees. Nice waiting area, friendly and positive environment. Lana was wonderful to work with, I will be back.
Jackie Cooper Imports Replied: Hi Vw, We appreciate your 5-star review. We are glad to hear Lana was excellent during your visit. We hope to see you on your next visit. Thank you for choosing Jackie Cooper Import. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 23, 2022
Danny was a pleasure to work with. Professional and knowledgeable. Very personable and easy to talk to while during the waiting process.
Jackie Cooper Imports Replied: Hi jakehighway, Thank you for your 5-star review. We are delighted to hear Danny made your buying experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 23, 2022
Provides positive interaction with customers with legitimate concerns for your needs. I appreciate that they listen and respect the opinions and concerns and respond quickly. Reduces overall stress level when you already have a problem.
Jackie Cooper Imports Replied: Hi MaleaHendrickson, We appreciate your 5-star review. We are delighted to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 23, 2022
The service was outstanding from making the appointment through delivery of the vehicle after the service.
Jackie Cooper Imports Replied: Hi bryant6, Thank you for your 5-star review. We are delighted to hear our team made your experience excellent. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
Google Review
- November 23, 2022
Great experience. Salesman David Krueger was knowledgeable and very helpful. Thank you!
Response from the owner Replied: Hi Don,Thank you for the 5 star review. We are so glad to hear that David made your experience great and was able to answer any questions you may have had. Have a great day!Sincerely,Chris Martinez, Director of Sales
DealerRater Review
- November 22, 2022
Danny, was extremely quick to answer my internet request. We had an appointment for 12 and I didn’t realize that was his scheduled time to come in, we were running early and so he came in early. Even though the car we were coming to look at had been sold, he was very patient and accommodating...
Jackie Cooper Imports Replied: Hi HendrenJeff, Thank you for taking the time to write to us. We are delighted to hear Danny was excellent during your visit. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 22, 2022
Bailey and Mario were very easy to work with. Everything went smoothly and was a great experience.
Jackie Cooper Imports Replied: Hi DLALLISON4, Thank you for your 5-star review. We are glad to hear Bailey and Mario made your experience excellent. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 22, 2022
My first visit to Jackie Cooper and the service was great. Good communication throughout the process.
Jackie Cooper Imports Replied: Hi GRAYTOBYSTEPHEN, We appreciate your 5-star review. We are glad to hear our team made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 21, 2022
The employees at Jackie Cooper are professional and courteous. They always seem to try their best to help me with my questions and needs related to my vehicle.
Jackie Cooper Imports Replied: Hi PHUONG.PHAM, Thank you for your 5-star review. We are delighted to hear our team made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 21, 2022
The service staff was kind and helpful. My car was ready when promised. Thank you!
Jackie Cooper Imports Replied: Hi optout01.19, We appreciate your 5-star review. We are delighted to hear you were satisfied during your visit. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 21, 2022
Service group has been polite, courteous and completed all task undertaken with professionalism. Appointments have been meet promptly and completed within the estimated time.
Jackie Cooper Imports Replied: Hi JENNINGS243, We appreicate your 5-star review. We are delighted to hear our team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 21, 2022
Fast and efficient.Max is very good to work with .He is very informative. Works well in keeping me updated.
Jackie Cooper Imports Replied: Hi GROVEPAUL7, Thank you for your 5-star review. We are delighted to hear Max was excellent during your experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 21, 2022
The service advisors at Jackie Cooper Mercedes are the best! The always go above & beyond to help. They are always respectful & so friendly. If I ever have questions all I have to do is ask & if that person doesn’t know the answer they will find someone that does.
Jackie Cooper Imports Replied: Hi Missy, We appreicate your 5-star review. We are delighted to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 21, 2022
The technicians were very attentive and stayed in frequent communication with me. I found their service to be great.
Jackie Cooper Imports Replied: Hi arevelis, Thank you for your 5-star review. We are delighted to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 21, 2022
A dealership that provides exactly what they say. Quality and quick to get you in and out and back on the road.
Jackie Cooper Imports Replied: Hi Tbinyon, Thank you for taking the time to write to us. We are delighted to hear our team was excellent during your buying experience. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 21, 2022
First class service and treatment by Mikey Molina and his team. Mikey puts his customers first. Customer for life here.
Jackie Cooper Imports Replied: Hi FISHIGKB, We appreciate your 5-star review. We are delighted to hear Mikey and the rest of the team was excellent with your service visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 21, 2022
Had a great experience with Mario. He made the process very simple and straightforward. I would choose this location again because of his service!
Jackie Cooper Imports Replied: Hi ALAMPRECHT, We appreciate your 5-star review. We are delighted to hear Mario made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 21, 2022
Excellent service every time! The customer service is why I have been a customer for the last 17 years.
Jackie Cooper Imports Replied: Hi apryl2001, We appreciate your 5-star review. We are glad to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 20, 2022
Everyone was very courteous and prompt. The facility is beautiful and very comfortable. Make me want to buy another Mercedes
Jackie Cooper Imports Replied: Hi RONREED52, Thank you for your 5-star review. We are delighted to hear our team made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 20, 2022
Always friendly, helpful and willing to go the extra step. Jackie Cooper has been “my” dealership since 2001…..all because of the people that provide great customer service!
Jackie Cooper Imports Replied: Hi MRCALVERT50, Thank you for your 5-star review. We are delighted to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 20, 2022
All the work was completed in an timely manner, the service advisor was very helpful in identifying that Porsche had an extended warranty on our transfer case so that portion of the repair was free. Great service!!
Jackie Cooper Imports Replied: Hi jacknddianalhooper1, We appreciate your 5-star review. We are delighted to hear our team made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 20, 2022
Always friendly , professional and accommodating. Never rude or dismissive. Best place to take your car.
Jackie Cooper Imports Replied: Hi flcardinal, We appreciate your 5-star review. We are glad to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 20, 2022
Excellent service. Cliff Jones and his team efficiently managed an issue I had while regularly communicating with me.
Jackie Cooper Imports Replied: Hi mark.a.plake, We appreciate your 5-star review. We are glad to hear Cliff and the rest of the team made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 20, 2022
Super friendly and excellent service! Always the best customer service and experience. Max is the best!
Jackie Cooper Imports Replied: Hi melly.dinsmore, Thank you for your 5-star review. We are glad to hear Max was excellent during your buying experience. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 20, 2022
Great service and the Detail job was awesome. We have the Detail service again for sure.
Jackie Cooper Imports Replied: Hi TLTOOLE, Thank you for your 5-star review. We are delighted to hear our service team was excellent with your service. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 20, 2022
Jackie Cooper Porsche has been top notch from the first showroom visit to making sure everything is still perfect with our new vehicle 2 months after our purchase.
Jackie Cooper Imports Replied: Hi Burnco23, We appreciate your 5-star review. We are glad to hear our team made your visit excellent. Thank you for choosing Jackie Cooper Porsche. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 20, 2022
Emily was amazing to work with. She coordinated my service with my vacation and my vehicle was ready when I returned. She ensured everything was taken care of.
Jackie Cooper Imports Replied: Hi KBURCH0, Thank you for your 5-star review. We are delighted to hear Emily was excellent during your vehicle's service. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 20, 2022
Carlos and Josh were amazing and we are grateful for all there help and look forward to doing more business with them
Jackie Cooper Imports Replied: Hi Shannram1, We appreciate your 5-star review. We are delighted to hear Carlos and Josh were amazing during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 20, 2022
Emily Broderick was my service advisor & she did a great job making sure everything got taken care of on my SUV.
Jackie Cooper Imports Replied: Hi Lydia, Thank you for your 5-star review. We are glad to hear Emily made sure everything was taken care of. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 20, 2022
Emily came to my car immediately to greet me and help me remove my belongings from the car I was leaving. She was professional and very friendly as well. Then she got me a ride right away to where I needed to go. Great experience!!
Jackie Cooper Imports Replied: Hi etownsend0, We appreciate your 5-star review. We are delighted to hear Emily was excellent during your service visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 20, 2022
Very accommodating and nice! They always go above and beyond and have my car ready on time.
Jackie Cooper Imports Replied: Hi manditaylor83, Thank you for your 5-star review. We are glad to hear our team went above and beyond during your visit. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 20, 2022
Jackie Cooper always goes above and beyond to make sure their customers are well taken care of! They are very customer centric!
Jackie Cooper Imports Replied: Hi tmahan3, We appreciate your 5-star review. We are glad to hear our team made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 19, 2022
I drove up from Frisco, TX and arrived 45 minutes or so before closing. The dealership did not rush me during the process. David and the Finance team took their time with me. The entire team offered excellent service.
Jackie Cooper Imports Replied: Hi WLHUTCHINS, We appreciate your 5-star review. We are delighted to hear David and the rest of the team were excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 19, 2022
Excellent customer service. Booking was quick and up front with pricing. I highly recommend for all services.
Jackie Cooper Imports Replied: Hi jenmshou, We appreciate you taking the time to write to us and your 5-star rating. We are glad to hear our team made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
Google Review
- November 18, 2022
The service department goes above and beyond. We are so impressed with the customer service.
Response from the owner Replied: Hi Rachal! We are so happy to hear you were pleased with our service department! Thank you for coming in and we hope to be of assistance to you again.Sincerely,Chris Martinez, Director of Sales
DealerRater Review
- November 18, 2022
Great service! Jacob Evans was very friendly, knowledgeable, and helpful. Service was excellent as always and our car is always spotless when we get it back! Always a good experience!
Jackie Cooper Imports Replied: Hi Jim and Wanda, Thank you for taking the time to write to us. We are delighted to hear Jacob was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 18, 2022
They were able to get me in same day and took care of my problem perfectly
Jackie Cooper Imports Replied: Hi JBRUNO9847, We appreciate your 5-star review. We are delighted to hear you were satisfied during your visit. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 18, 2022
It was a pleasure to work with Max Grunhoff. Our past experiences with this service department/past advisor were awful and we generally gave 1 star because it was a painful experience. Max has restored our confidence.
Jackie Cooper Imports Replied: Hi BTORNQUIST, We appreciate your 5-star review. We are glad to hear Max was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 18, 2022
Max is a Rockstar! Additionally, my car looked brand new when I picked it up!
Jackie Cooper Imports Replied: Hi robirwin15, We appreciate you taking the time to write to us. We are delighted to hear Max made your buying experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 18, 2022
Top notch service. Service area is clean. The staff are very friendly. The waiting area is very comfortable
Jackie Cooper Imports Replied: Hi Garytripp, Thank you for your 5-star review. We are glad to hear our service team made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 17, 2022
Great Customer Service, I Want to tell Connie Thank You for everything she’s done and that she has the most amazing personality.
Jackie Cooper Imports Replied: Hi Eduardo, Thank you for your 5-star review. We are delighted to hear Connie was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 17, 2022
This is the fourth car I’ve purchased from Jackie Cooper Imports. Very professional dealership. My salesman Carlos Moctezuma went above and beyond to make sure we were comfortable with the process.
Jackie Cooper Imports Replied: Hi rjlee78, Thank you for taking the time to write to us. We are delighted to hear Carlos went above and beyond during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 17, 2022
Easy check in with Connie. She let me know what was to be expected and got the service done in a short amount of time.
Jackie Cooper Imports Replied: HI ANCIENTOFDAVE, We appreciate you taking the time to write to us. We are glad to hear Connie made your service experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 17, 2022
Salesman was great he was very knowledgeable about his productAlso got us a deal we were looking for
DAWN.NORMAN Replied: Blayne is great but I am holding off on my review until I can get with him to learn more about my car. There is still many programs I can't access... When my daughter bought her new car she said the dealer set everything up for her on her phone. That would be great since I still can't do simple things like connect the radio, change the time and speed from kilometers to miles etc. Also I didn't put in the ratings not sure how they got there.
DealerRater Review
- November 16, 2022
Fantastic and very helpful, John was spectacular. The service manager that I dealt with and the people that manages the payment was great. I would recommend it highlight.
Jackie Cooper Imports Replied: Hi DEBERH01, We appreciate your 5-star review. We are delighted to hear John made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 16, 2022
They did a great job, and finished working on my car pretty quickly. I appreciated that! Very nice and helpful!!
Jackie Cooper Imports Replied: Hi HANNAHAYLEY05, We appreciate your 5-star review. We are delighted to hear our team made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 16, 2022
Lana Burnett took care of our issue and she was so professional!!! She made me feel so comfortable and in good hands.
Jackie Cooper Imports Replied: Hi sanyiayia, We appreciate your 5-star review. We are glad to hear Lana was excellent during your visit. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 16, 2022
Both the sales staff and delivery staff were fantastic. I would definitely recommend them to friends and family.
Jackie Cooper Imports Replied: Hi CMCCOLLOUGH, Thank you for your 5-star review. We are delighted to hear you were satisfied during your visit. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 16, 2022
I have been using JCI for my Mercedes Benz for many years. I have always found them to be honest, trustworthy, and never had I needed to go back for a follow up. I follow preventive measures so that I never get in a situation wheee the car fails me. I have owned 5 MB autos over the past 25 years...
Jackie Cooper Imports Replied: Hi jkushnerick, Thank you for your 5-star review. We are delighted to hear our team made your experience excellent. Thank you for choosing Jackie Cooper for all your vehicle needs. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 16, 2022
Mushtaq was so pleasant to deal with. Very professional and personable. Highly recommend him, and the entire Jackie Cooper team.
Jackie Cooper Imports Replied: Hi tony, Thank you for your 5-star review. We are delighted to hear Mushtaq made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 16, 2022
Online experience was very easy to use, great communication with rep, Sarah on what was needed and estimated costs. Extremely satisfied with service provided.
Jackie Cooper Imports Replied: Hi Carolynkboyd, Thank you for your 5-star review. We are delighted to hear Sarah was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 16, 2022
I dropped my car off to replace two rear tires. Was friendly greeted as swoon as I exited my car. My rep Lana was fantastic and very friendly
Jackie Cooper Imports Replied: Hi bcolvinemail, Thank you for your 5-star review. We are delighted to hear Lana made your service excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 13, 2022
Excellence is what I received from the moment I entered into the lot! The customer service was astounding from everyone especially Danny. Danny was great and helped to make my experience exciting, not to mention I found my dream car and Danny and the rest of the team did what it took to ensure that...
Jackie Cooper Imports Replied: Hi Christina Coleman, Thank you for your 5-star review. We are delighted to hear Danny and the rest of the team were excellent in finding your dream car. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
Google Review
- November 11, 2022
Response from the owner Replied: Hi! We appreciate your 5 star rating on Jackie Cooper Imports. Take care.Sincerely,Chris Martinez, Director of Sales
DealerRater Review
- November 11, 2022
Highly recommend this dealership. Danny Ochoa was great from beginning to end. He went above and beyond making me feel like I’ll never buy from anywhere else! Thank you again!!!
Jackie Cooper Imports Replied: Hi caitpratt92, Thank you for your 5-star review. We are delighted to hear Danny went above and beyond during your buying experience. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 11, 2022
This is our second purchase from Jackie Cooper. It's a great dealership. Everyone was so friendly and warm. We enjoyed Danny and the finance manager Annet. They were both awesome and a pleasure to work with. It was a great experience and we will be back.
Jackie Cooper Imports Replied: Hi Jackie, We appreciate you taking the time to write to us. We are delighted to hear Danny and Annet made your experience excellent. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 10, 2022
Third car I’ve bought at Jackie Cooper. Great experience every time! The team is easy to work with, quick, and knowledgeable.
Jackie Cooper Imports Replied: Hi Bean.aa, We appreciate your 5-star review. We are delighted to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- November 10, 2022
Very professional, great experience, delivery was on point, car was ready as promised, I’ll be back
Jackie Cooper Imports Replied: Hi Jpense, Thank you for your 5-star review. We are glad to hear our team made your experience excellent. Thank you for choosing Jackie Cooper. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
Google Review
- November 10, 2022
Services they not good at all all. Every time you you need a loaner you have to wait 2 1/2 to 3 weeks in top of that Charging you an arm, and and a leg and the work and the repairs forget about it. They took them four times for them to fix my car and it was in and out out of the shop in those four...
Response from the owner Replied: Matthew, we apologize for the experience you had at our dealership. We always strive to ensure our customers leave happy. We are so sorry and we will work on this.Sincerely,Chris Martinez, Director of Sales
Google Review
- November 06, 2022
Sell the without inform the buyer while on the way to the dealership from other state! Very horrible management!
Response from the owner Replied: Dental Digital, we apologize for the inconvenience. The current market for vehicles means that inventory moves fast. Much like real estate, with multiple people interested in the same item, there is always a chance that it will sell before another interested customer gets to see it in person. We apologize that we were not able to communicate that to you immediately. We appreciate you letting us know and we will continue to work on our processes so that we get better at what we do.
DealerRater Review
- October 28, 2022
It was a pleasant experience! Everyone was very friendly & helpful! Danny went above & beyond to help us get what we wanted!
Jackie Cooper Imports Replied: Hi spuderin, We appreciate your 5-star review. We are delighted to hear Danny went above and beyond during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- October 26, 2022
This dealership thrive on team work to ensure that their guests are getting optimum treatment. They are very professional, yet friendly and courteous.
Jackie Cooper Imports Replied: Hi CRBURTON.GAYLE, Thank you for your 5-star review. We are delighted to hear our team made your buying experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- October 22, 2022
Blayne was as always with excellent customer service! Thank you, Blayne!!! Thank you, Jackie Cooper Imports!
Jackie Cooper Imports Replied: Hi latzart, We appreicate your 5-star review. We are glad to hear Blayne made your buying experience excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
Google Review
- October 20, 2022
Embarrassing enough we actually ran out of gas, and one of the guys came out and helped us. He sent someone to get gas for us. Even offered us drinks!!!!!! Water, soda, latte !!! Made a terrible experience better. I wish I would have gotten his name. My thanks to Jackie Cooper for hiring such an...
Response from the owner Replied: Alice, we are super excited to hear that you experienced our exceptional customer experience, regardless of if you are a customer or not! We love our community and we are always happy to help. We wish you a wonderful day!
DealerRater Review
- October 18, 2022
Everyone we came in contact was very courteous and eager to help us. Wi will definitely recommend them to friends.
Jackie Cooper Imports Replied: Hi Hollon Farrms, Thank you for your 5-star review. We are delighted to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
Google Review
- October 17, 2022
Had a great car buying experience!! Love the 2018 Mercedes GLE 350 I purchased. My salesman David made my experience very pleasant. Showed me all the cars that I was interested in and never pressured me once. He aimed to meet all my needs and made everything seemless. Even followed up to make sure I...
Response from the owner Replied: Hi Diana, thank you for your review on our dealership! We always want to ensure our customers leave happy. Thank you for the recommendation as well as your business.Sincerely,Chris Martinez, Director of Sales
DealerRater Review
- October 16, 2022
Very respectful service. Blayne was super helpful and gave his honest opinion. Amazing to work with.
Jackie Cooper Imports Replied: Hi Bryttnie, Thank you for your 5-star review. We are delighted to hear Blayne made your buying experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- October 12, 2022
I just bought a car from Jason Van Ball and had the best car buying experience that I have ever had. No pressure to buy or car dealer tricks. I would recommend Jason and Jackie Cooper to anyone in the market for a vehicle.
Jackie Cooper Imports Replied: Hi edawg53, We appreciate your 5-star review. We are glad to hear Jason made your buying experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- October 04, 2022
Carlos provided a great buying experience for my wife and I. Professional, attentive, and personable.
Jackie Cooper Imports Replied: Hi Mqhard, We appreciate your 5-star review. We are delighted to hear Carlos made your buying experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- October 04, 2022
Courteous, kind staff & genuinely one of the best car buying experiences I’ve ever had. It is our second buying experience with Hackie Cooper imports & I recommend them to anyone wanting a stress free buying experience. We had a very chaotic schedule this week & Danny Ochoa & his staff personally...
Jackie Cooper Imports Replied: Hi J K Sargent, Thank you for your 5-star review. We are delighted to hear Danny and the rest of the team made your buying experience excellent. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
Google Review
- October 01, 2022
I had a question about a Porsche I was interested in purchasing from a dealer here in Arizona. The service was very helpful in giving me a little background on the car. I bought the little boxster s today. Thank you!
Response from the owner Replied: Hi Len, thank you for visiting Jackie Cooper Imports for your vehicle needs. Our goal is to provide a world class experience for our customers. Congratulations and enjoy your new vehicle!Sincerely,Chris Martinez, Director of Sales
DealerRater Review
- October 01, 2022
We bought a car from Danny last year. He took such good care of us, we returned to purchase another car. He kept a lookout for what we needed and gave us a call. He is professional, personable, and he cares about our needs as a customer. We will be back again!
Jackie Cooper Imports Replied: Hi Cindy, Thank you for your 5-star review. We are delighted to hear Danny made your buying experience excellent. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- September 29, 2022
It was a pleasure to work with Carlos during the purchase of my new car. His product knowledge and patience were unparalleled. He also made sure that paperwork and delivery processes were pleasant as well. I would recommend Carlos to anyone considering a vehicle purchase.
Jackie Cooper Imports Replied: Hi Eugene Murphy, Thank you for your 5-star review. We are glad to hear Carlos made your buying experience excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- September 28, 2022
Carlos was very kind and easy to work with. I never felt pressure and he was very patient with me during the buying process. It was the best car buying experience I’ve had.
Jackie Cooper Imports Replied: Hi jenn523, We appreciate your 5-star review. We are delighted to hear Carlos made your buying experience excellent with us. Thank you for choosing Jackie Cooper for all your vehicle needs. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- September 25, 2022
Excellent service from Blayne - he made me feel comfortable with the entire process . His enthusiasm for what he does is contagious! He made it a fun experience !
Jackie Cooper Imports Replied: Hi cgm51255, We appreciate your 5-star review. We are delighted to hear Blayne was excellent during your buying experience. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- September 23, 2022
They were transparent on costs from the front end and very straight shooters - no surprises. Very nice facility and great cars.
Jackie Cooper Imports Replied: Hi BROGHANG, Thank you for your 5-star review. We are glad to hear you were satisfied with your buying experience. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- September 23, 2022
Blayne was knowledgeable and very helpful. He listened to what we needed and pointed us towards a car we hadn’t even considered but met all of our needs and more!
Jackie Cooper Imports Replied: Hi Chelseararmeek, Thank you for your 5-star review. We are glad to hear Blayne made your buying experience excellent. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- September 22, 2022
Blayne was very friendly, personal paying attention to details. Even though this is a luxury car dealership, I felt treated respectfully with our low priced used car
Jackie Cooper Imports Replied: Hi Poolaapt, We appreciate your 5-star review. We are delighted to hear Blayne made your car buying experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- September 20, 2022
Carlos was very helpful and easy to deal with and I would come back to him for another sale!!! Awesome guy!
Jackie Cooper Imports Replied: Hi Carol, Thank you for taking the time to write to us. We are glad to hear Carlos made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- September 20, 2022
Without a doubt the best car buying experience I have ever had Blaine was excellent there was no BS straight to the point I loved every second of it thank you
Jackie Cooper Imports Replied: Hi White Cloud Benz, We appreciate you taking the time to write to us. We are delighted to hear that working with Blaine was excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
Google Review
- September 17, 2022
Response from the owner Replied: Ahmed, we are sorry to see your rating for our dealership. We show that you haven't even been a customer of our dealership for over 5 years. We are curious as to what led you to leave the review and would love to discuss this in person. Please call 918-249-9393 and ask for Kristen Bebout. You may consider her your advocate moving forward. Thank you!
Google Review
- September 16, 2022
I've always had an excellent, hassle free shopping experience at Jackie Cooper. The sales team is always eager to answer questions and make you feel comfortable. Ask for @Mario or @Bailey.
Response from the owner Replied: Hi Jon, we are so happy your enjoy your visits with us. Our team is always happy to help. Have a good day.Sincerely,Chris Martinez, Director of Sales
DealerRater Review
- September 16, 2022
Carlos went above and beyond to help me in the process of acquiring my car. He was attentive to detail and ensured that everything from buying the car to as far as its maintenance after the purchase would go as smoothly as possible. He would even often help me outside of office hours, and I am here...
Jackie Cooper Imports Replied: Hi bryancolin001, Thank you for taking the time to write to us. We are delighted to hear Carlos went above and beyond during your car buying process. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
Google Review
- September 16, 2022
I tried to buy a Mercedes at the beginning of the year and that sales man completely turned me off and went elsewhere to purchase a 2022 Mercedes. I thought I would give them a try again since it is local. David Krueger was our salesman and he did an outstanding job. Although I didn't find...
Response from the owner Replied: Hi Karen, we apologize for the past experience with us!On the other hand, it is good to hear David made your experience with us a good one. Congratulations on your 2022 Mercedes. We hope to see you again.Sincerely,Chris Martinez, Director of Sales
Google Review
- September 15, 2022
David Krueger.David Krueger is awesome! He made our buying experience very easy and comfortable. He went above and beyond to find us our perfect GLC and was very helpful from start to finish. He took extra time to make us feel appreciated. This was the best buying experience we have ever had with a...
Response from the owner Replied: Hi Stacy, thank you for choosing Jackie Cooper Imports. We are happy David made your buying experience a good one. He truly cares for his customers. Enjoy your vehicle.Sincerely,Chris Martinez, Director of Sales
Google Review
- September 15, 2022
Purchased a 2021 Glb about 9 months ago for 48k, my family is expanding and I’m looking for a bigger vehicle. Went to get a quote on the vehicle they offered me 40k. Got the car with 12k 9Months ago it’s sitting at 19203 and the car dropped 8k. Only put 7k miles in 9 month. Mercedes does not keep...
Response from the owner Replied: LeTicia,We are sorry to hear that you feel your recent experience with us wasn’t exceptional. We empathize with you over the recent change in market values on pre-owned vehicles. Over the last two months, the financial environment has changed, and values are reflecting that. that there also was some frustration over the fact that a Certified Pre-owned warranty doesn’t cover A or B services. While we encourage all our customers to familiarize themselves with the coverage of their warranty, we are here to answer any questions. We’d love to walk you through all aspects of your concerns. Please do give us a call and we will set up an appointment with a Finance and Insurance professional for personalized customer service. 918-249-9393Sincerely,Chris Martinez, Director of Sales
Google Review
- September 15, 2022
Horrible service department. Low ball you in trade ins. Would not recommend! Sales reps sre not honest.
Response from the owner Replied: Karen, we are sorry to hear you may not have had an exceptional experience at our family-owned dealership group. With over 30 years serving our community, we stand behind our culture of honesty and integrity. While a trade in value may not meet your expectations, they are always based on actual vehicle value. Keep in mind, a dealership will need to invest more money in a trade in and be able to offer it for sale again at a price acceptable for the current market. We hope you were able to find a satisfactory solution for your expectations and we wish you a blessed day!
Google Review
- September 14, 2022
Getting in for a service takes forever. They don't offer a loaner while waiting even if they are keeping the car over night.
Response from the owner Replied: Marlene, we are sorry to hear of your experience with our service department. We empathize with you over the time it can take to get an appointment for service these days. We are doing all we can to move vehicles through service in a timely manner while still providing the best service possible. We ask for your patience in a time when the need for service is greater than ever. We are at max capacity and working diligently to keep everyone's vehicle on the road in tip top shape. Due to the demand for service, our demand for loaners is equally high. Since the volume of new vehicles is still low, we are not able to increase our loaner inventory to match the high demand for service. We apologize for the inconvenience and we ask for your continued patience there, as well.
DealerRater Review
- September 08, 2022
Wonderful salesman no pressure at all pleasant helpful knowledgeable really enjoyed him would highly recommend
Jackie Cooper Imports Replied: Hi Lioproperties, Thank you for your 5-star review. We are glad to hear our team made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
Google Review
- September 04, 2022
Always a pleasure to bring my vehicle in for service. Connie, my service rep, did everything for a warranty claim, and got it done! Connie, you ROCK!
Response from the owner Replied: Hi Todd, thank you for your business! Connie truly cares for her customers. Have a good day.Sincerely,Chris Martinez, Director of Sales
DealerRater Review
- September 01, 2022
We had a very pleasant experience. Our salesman Blayne was so helpful and made our experience so relaxing and flawless. Grant in the finance did a great job getting us in and out and explained everything very well. This is our first time to buy from Jackie Cooper and we will definitely recommend our...
Jackie Cooper Imports Replied: Hi mredifer, Thank you for your 5-star review. We are delighted to hear Blayne and Grant made your experience excellent. Thank you for choosing Jackie Cooper. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
Google Review
- August 31, 2022
Mercedes doesn’t make parts for older models. Won’t help get a car started. Charge you money when they can’t/won’t repair a car they made. Mercedes is a horrible company. They should have a solution for the bad parts they’ve put on their older vehicles.
Response from the owner Replied: James, we appreciate that we had the opportunity to discuss with you at length your issue with Mercedes-Benz. We empathize that this particular model year vehicle isn’t supported by Mercedes-Benz parts anymore. Unfortunately, there is no aftermarket solution for it either. We are glad that you are willing to work with us as we continue to look for a solution as we know that you enjoy your vehicle, and you were looking forward to getting it up and running. We appreciate your patience through the process!Sincerely,Chris Martinez, Director of Sales
Google Review
- August 29, 2022
I worked with David Krueger to sell my car and he was great! He worked quickly and had everything prepared to make it as quick and easy of a process as possible. Highly recommend if you are buying a car at Jackie Cooper, work with David!
Response from the owner Replied: Hi Danielle, thank you for your business! David was happy to help. Thank you for recommending him.Sincerely,Chris Martinez, Director of Sales
Google Review
- August 27, 2022
David Krueger was an awesome guy and made the sale experience so easy and comfortable. I will be back. Talk to David Krueger he will make your experience great and worth it. Promise!!!!!
Response from the owner Replied: Hi Mello, thank you for your 5 star rating. David is an awesome asset to our team. We will be sure to let him know about your review. Have a good day!Sincerely,Chris Martinez, Director of Sales
Google Review
- August 27, 2022
Response from the owner Replied: Hi Sam, thank you for your rating. Please know, we are always happy to help. Take care.Sincerely,Chris Martinez, Director of Sales
DealerRater Review
- August 27, 2022
Our sales person, his manager, and our finance manager did a great job during the transaction.
Jackie Cooper Imports Replied: Hi Ms. Parker, Thank you for your 5-star review. We are glad to hear your team made your experience excellent with us. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- August 27, 2022
Carlos was a delight to work with. He was very professional. He helped me learn about the computer system on my new vehicle, and even put a new battery in my key. Kendall Taylor explained various protection packages. I felt zero pressure from any of the staff on buying from them. I ask for a second...
Jackie Cooper Imports Replied: Hi ljmorton60, We appreciate your 5-star review. We are glad to hear Carlos, Kendall, and the rest of the team made your experience excellent with us. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- August 27, 2022
Always kind and helpful. Our fifth purchase from Jackie Cooper and Carlos was a delight to work with!
Jackie Cooper Imports Replied: Hi Fifth car, Thank you for your 5-star review. We are glad to hear Carlos made your experience excellent with us. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- August 27, 2022
Working with Josiah was such a pleasure! Until now, we didn’t think it was possible to have fun buying a car. The experience was simple and easy because of the excellent Jackie Cooper team! We highly recommend asking for Josiah. He went above and beyond, understood our requests, and we were driving...
Jackie Cooper Imports Replied: Hi Sqhays, Thank you for your 5-star review. We are glad to hear Josiah went above and beyond during your visit. Thank you for choosing Jackie Cooper. We are looking to seeing you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- August 26, 2022
The Dealership, its website, and the employees were top notch. I had already purchased a vehicle at another Jackie Cooper location and was even more pleased with the experience at this one.
JRITTER0710 Replied: Blayne, our sales associate, was great. He was patient with my indecisiveness, asking questions to help me decide. He also did everything he could to keep our idol time in office to a minimum and had great follow though on any questions or items he was checking on. Very pleased.
Google Review
- August 24, 2022
The service and hospitality shown from the first visit has been outstanding. If we could place ten stars on this rating we definitely would!!!! Jackie Cooper Imports at 9393 S Memorial Drive has more than earned our business they have earned our respect for the integrity and professionalism of...
Response from the owner Replied: Hi Adam, we are happy we could make your visit a good one. Our team was very happy to help! Enjoy your new vehicle.Sincerely,Chris Martinez, Director of Sales
DealerRater Review
- August 19, 2022
Blayne in my opinion offered Exceptional service in all of my interactions from the beginning of our communications to the moment we drove off in the new Range Rover. This clearly was the BEST car buying experience I've been apart of in recent years, and I'll be sure to spread the word about my new...
Jackie Cooper Imports Replied: Hi Messagemikecox, We appreciate your 5-star review. Congratulations on your new Range Rover. We are delighted to hear Balyne made your experience excellent. Thank you for choosing Jackie Cooper. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
Google Review
- August 19, 2022
We actually test drove a GLE 350.And then we ordered one.We have to wait until Oct.but how exciting it is to order your new car.The Young lady who helped us was fantastic.
Response from the owner Replied: Hi Kayla, your 5 star rating is appreciated. Congratulations on your GLE 350! We were happy to help. Have a good day.Sincerely,Chris Martinez, Director of Sales
DealerRater Review
- August 17, 2022
Thank you Jackie Cooper for the Audi RS 5. Beautiful car. Thank you to David Krueger for being so patient with us. First time high end car buyers. Jesse and Robin.
Jackie Cooper Imports Replied: Hi Ritter, We appreciate your 5-star review. Congratulations on your Audi RS 5. We are delighted to hear David made your car buying experience excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- August 16, 2022
The experience was easy and people so helpful and nice. Recommended highly to buy car.
Jackie Cooper Imports Replied: Hi Stephanie.jean75, We appreciate your 5-star review. We are glad to hear our team made your experience excellent. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- August 14, 2022
I didn’t have any expectations with Jackie Cooper until I contacted you for some info and video walk around on a specific car. I was immediately greeted with a great personalized video that gave me an amazing walk though and helped me decide I that this was going to be my new car. I made the drive...
Jackie Cooper Imports Replied: Hi Chrisburleson. Thank you for your kind review as well as your five-star rating. We are glad to hear you were satisfied during your visit with us. Thank you for choosing Jackie Cooper. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- August 12, 2022
Danny Ochoa went above and beyond once again and I knew he would which is why we chose to trust Jackie Cooper with this addition to our growing Mercedes collection. He helped us close the deal well before we could travel to Tulsa. Picked us up late late late at the airport and helped with our...
Jackie Cooper Imports Replied: Hi nmerrill813, We appreciate your 5-star review. We are delighted to hear Danny went above and beyond during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- August 12, 2022
Very pleasant experience. The care salesman was very consider of our time. The finance lady had a wonderful personality!!
Jackie Cooper Imports Replied: Hi s2cboys, Thank you for your 5-star review. We are glad to hear you were satisfied during your visit with us. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
Google Review
- August 11, 2022
Response from the owner Replied: Hi Urvish, your 5 star rating is appreciated. Please come visit us anytime!Sincerely,Chris Martinez, Director of Sales
DealerRater Review
- August 09, 2022
Carlos was highly attentive to my needs and went the extra mile literally. He took me from dealership to dealership just to make sure I drove all the cars on my list. He was also a great host; all the sodas and waters and snacks a person could ask for on a hot day. He even stayed late to make sure I...
Jackie Cooper Imports Replied: Hi Alicia, Thank you for your 5-star review. We are glad to hear Carlos made your experience excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- August 07, 2022
Great service, Good selection, no hassle decent price. Will buy there again for our next purchase. .
Jackie Cooper Imports Replied: Hi r.taylor2141, Thank you for your 5-star rating. We are glad to hear you are satisfied with your recent purchase. Congratulations and thank you for choosing Jackie Cooper Imports. Sincerely, Chris Martinez, Director of Sales
Google Review
- August 04, 2022
I bought a 2017 Jaguar f pace from Jackie Cooper only 8 months ago and now I’m being told I need a $35k new engine. I reached out hoping that since I was a return customer and bought a certified vehicle the dealership would try and help me in some way. With little to no concern they are refusing to...
Response from the owner Replied: Brian and Kim, we are sorry to hear about the current issue with your Jaguar and we empathize with you. You purchased the Jaguar in December of last year and since then your vehicle has been serviced at two other dealerships, one a Chevrolet dealership which did an oil service for you. We understand that your vehicle needs an new engine due to damage that occurred from running out of oil. The vehicle wasn't certified by us and wasn't under any warranty, nor serviced by us in the last 8 months. We encourage you to consult with the dealership that did your last oil service. We hope that they will be able to answer your questions and assist you with any repairs that may be needed due to the work they did on your vehicle.
DealerRater Review
- August 02, 2022
The best car buying experience we have ever had! Danny Ochoa went above and beyond to make sure all of our questions were answered and to make sure that the buying process ran smoothly. We have owned luxury cars in the past and I can tell you that no one has treated us so well as Danny Ochoa at...
Jackie Cooper Imports Replied: Hi kari.facklam, We appreciate you taking the time to write to us. We are delighted Danny went above and beyond during your visit with us. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
Google Review
- July 31, 2022
I purchased my vehicle from Dave Krueger at Jackie Cooper Imports. Dave was very knowledgeable with all vehicles and he was very easy to talk to. Dave made it a positive buying experience and it was very low pressure.
Response from the owner Replied: Hi Loren, congratulations on your new vehicle! Dave is an awesome asset to our team. We are happy he made your experience a good one. Please come visit us anytime!Sincerely,Chris Martinez, Director of Sales
Google Review
- July 30, 2022
Highly recommend!! We worked mainly with Summer, and she was FANTASTIC to work with. We never felt pressured into decisions and we felt very well taken care of. They definitely went above and beyond to make sure we were happy. We also worked with Grant in finance, and he was wonderful too! Everyone...
Response from the owner Replied: Hi Leslie, thanks for the five-star rating as well as your business! Is it good to hear our team made your visit a good one. Our goal is to ensure our customers leave happy. Thank you so much for coming in and please know, we are always happy to help. Have a good day.Sincerely,Chris Martinez, Director of Sales
Google Review
- July 30, 2022
Joel and Chuck are best people in world to work with couldn't ask to find and know better people. Jackie cooper like family
Response from the owner Replied: Hi Brandon, thanks for your 5 star review on Joel and Chuck. They will go above and beyond to ensure their customers are happy. Have a good day.Sincerely,Chris Martinez, Director of Sales
DealerRater Review
- July 28, 2022
This was the best car buying experience my wife and I have ever had. It was smooth, comfortable, and shockingly fun. I can’t recommend Mushtaq and the team at Jackie Cooper enough!
Jackie Cooper Imports Replied: Hi Cole, Thank you for your 5-star review. We are delighted to hear Mushtaq made your experience smooth and fun. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- July 28, 2022
Phenomenal experience. Blaine our sales person was knowledgeable and put us at ease. This is my first Mercedes' having driven a Total of 9 Lexus before this car. It is about as classy a car as I have ever owned. Blaine was extremely helpful as to my options and let me add on that Austin Bright...
Jackie Cooper Imports Replied: Hi A59aggie, Thank you for your 5-star review. We are delighted to hear Blaine and Austin made your experience during your visit excellent. We are looking forward to seeing you soon. Enjoy your new car. Have a great day. Sincerely, Chris Martinez, Director of Sales
Google Review
- July 28, 2022
Excellent customer service, good place to do business
Response from the owner Replied: Hi Chris, thanks for the five-star rating as well as your business! ave a good day.Sincerely,Chris Martinez, Director of Sales
DealerRater Review
- July 27, 2022
Very professional and courteous attention to my needs. I enjoyed the friendly atmosphere of the dealership.
Jackie Cooper Imports Replied: Hi markdomanchuk, Thank you for your 5-star review. We are glad to hear our team made your experience excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- July 27, 2022