DealerRater Review
- December 13, 2019
This is our fourth car to purchase at Jackie Cooper imports and is always exceptional product exceptional service and exceptional experience thank you so much to Chris Jarrett for everything he does for us
DealerRater Review
- December 13, 2019
I knew exactly what I wanted before entering the dealership. They ordered it to my specifications and it was delivered in the timeframe they initially told me it would be. I am very satisfied!
DealerRater Review
- December 12, 2019
Go to Jackie Cooper Imports in Tulsa, speak with Alex & Steve, experience the exceptional quality and service, and spend less money than Nissan or Chevy!!!!!!
Jackie Cooper Imports Replied: Thank you for your 4.5 star review on Alex and Steve. I am glad everybody was able to produce a collective effort to provide an outstanding car buying experience for you. It was our pleasure. Thank you for shopping at Jackie Cooper Imports. We hope to see you again soon.
DealerRater Review
- December 11, 2019
Nizar and the entire Jackie Cooper Porsche Tulsa team did a great job of meeting and exceeding our new Porsche purchase needs. The new 2019 Panamera is the perfect vehicle for our needs.
Jackie Cooper Imports Replied: Thank you for the great review, Rob. We appreciate your support and five star rating. Please come visit us again, for all of your car needs and congratulations on your new Panamera! Happy Holidays!
DealerRater Review
- December 11, 2019
Everyone at the dealership is friendly, helpful and makes the car buying experience fairly painless. Jon Green has been my sales person at Jackie Cooper for at least a decade and he never disappoints. Nizar was extremely helpful and ultimately got me in the car I wanted!
Jackie Cooper Imports Replied: Thank you for your kind review as well as your five star rating. We are so pleased that you had such a wonderful & positive experience at Jackie Cooper Imports. Jon and Nizar are outstanding & we are lucky to have them on our team. We appreciate you shopping at Jackie Cooper Imports & we hope to see you again soon
DealerRater Review
- December 10, 2019
I was getting no help Finding a Porsche 718 Boxster GTS from my local Porsche dealership in Texas so I went on the Internet and found Jackie Cooper Imports. My sales professional, Kendall Taylor and the sales staff could not have been more accommodating. The value was outstanding and the service...
Jackie Cooper Imports Replied: Thank you for your kind review and congratulations on your new Porsche 718 Boxster GTS! We do pride ourselves on providing our customers with quality workmanship at competitive prices. We are thrilled to hear that Kendall was so helpful to you and provided you with such excellent service. He is an asset to our company. I appreciate that you chose Jackie Cooper Imports and thank you for recommending us. Safe travels.
DealerRater Review
- December 09, 2019
The entire process was great. From the test drive, agreeing to fix a couple of minor imperfections, all the way through the negotiation phase, I left happy and look forward to my next purchase with them.
Jackie Cooper Imports Replied: Thank you for the review as well as the 5-star rating. We really appreciate your feedback and congratulations on your new purchase!
DealerRater Review
- December 08, 2019
We have bought many many vehicles and Jackie Cooper is by far the best place and people we have ever done business with! Very highly recommended!!
Jackie Cooper Imports Replied: Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. We thank you for choosing Jackie Cooper Imports & we hope to see you again soon! Please enjoy your new vehicle.
DealerRater Review
- December 08, 2019
Very patient sales staff. A great experience from start to finish. Would highly recommend this dealership. They have a great selection and no pressure sales.
Jackie Cooper Imports Replied: Pam, thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. We thank you recommending Jackie Cooper Imports & we hope to see you again soon.
DealerRater Review
- December 08, 2019
Very thorough service and help. Joe was great. As always, an efficient process. All associated people willing to help and make their customers as satisfied as possible.
Jackie Cooper Imports Replied: Your review is greatly appreciated as well as your five star rating. I am glad you enjoyed your visit with us & we thank you for recommending Jackie Cooper Imports. Safe travels & we hope to see you again soon.
Google Review
- December 07, 2019
Response from the owner Replied: Thank you for the five-star rating Heather. Thank you for choosing Jackie Cooper Imports. We hope to see you again!
DealerRater Review
- December 07, 2019
We had a great experience purchasing our GLE350. Everyone was very friendly & helpful. Kyle gave us great customer service. We only had one salesman be unapproachable during the process but because of prior experience with Jackie Cooper we did return. Jeff Badley made the final paperwork process...
Jackie Cooper Imports Replied: Thank you your kind review as well as your five star rating. We are honored to have Kyle & Jeff on our team. We thank you for choosing Jackie Cooper Imports. Congratulations on your GLE350! We hope to see you again soon.
DealerRater Review
- December 06, 2019
Everything was great. Service, friendliness, attentive and thorough. Great attention to detail. Look forward to driving my Porsche and being more familiar with the software.
Jackie Cooper Imports Replied: We are so pleased that you had such a wonderful experience at Jackie Cooper Imports. We appreciate your business and taking the time to share your feedback. Happy Holidays.
Google Review
- December 04, 2019
A lot of expensive cars. Beautiful cars.
Response from the owner Replied: Janet, thank you for the review and five star rating. We appreciate your support and business. We look forward to working with you again.
DealerRater Review
- December 04, 2019
This dealership has always been very friendly. This is my second purchase and everything went very professional, right down to the last financial detail. I would recommend this dealership to anyonealways a good experience.
Jackie Cooper Imports Replied: We are so pleased that you had such a wonderful experience at Jackie Cooper Imports. We appreciate your business and taking the time to share your feedback. Enjoy your new car!!
Google Review
- December 03, 2019
Response from the owner Replied: Thank you for the review as well as the 5-star rating, Steve. We really appreciate your feedback and we hope to see you at Jackie Cooper Imports again!
DealerRater Review
- December 01, 2019
Mushtaq Ahmed sales consultant!!! was the key to this success story,,!!!!his demeanor, his calmness is contagious .... he had me at go ,,, just a good guy !!!
Jackie Cooper Imports Replied: Thank you for the review as well as the 4.5-star rating. We really appreciate your feedback and we hope to see you at Jackie Cooper Imports again!
DealerRater Review
- December 01, 2019
Very friendly and efficient. Pleasure dealing with them. . X. X. X. X. C x c c x x x x c x c c c
Jackie Cooper Imports Replied: We are so pleased that you had such a wonderful experience at Jackie Cooper Imports. We appreciate your business and taking the time to share your feedback. Enjoy your new car!!
DealerRater Review
- November 30, 2019
I knew what I wanted, Jeremy got it for me and Im a happy camper. In and out in no time! Ill be a return customer
Jackie Cooper Imports Replied: Hello Jeff, your five star review is greatly appreciated. I am pleased to hear Jeremy was able to help you with your newest purchase. We are so lucky to have an outstanding team. We really appreciate you choosing Jackie Cooper Imports & we hope to see you again soon.
DealerRater Review
- November 30, 2019
Kyle took great care of us! We appreciate all that were involved in our two car purchases. We look forward to further purchases in the future.
Jackie Cooper Imports Replied: Thank you for your kind review as well as your five star rating. We are so pleased that you had such a wonderful & positive experience at Jackie Cooper Imports. Kyle is outstanding & we are lucky to have him on our team. We appreciate you shopping with us & we hope to see you again soon.
DealerRater Review
- November 30, 2019
I had a great experience buying my Range Rover! This has been my dream car forever and the men I worked with made it so easy and exciting to make this purchase.
Jackie Cooper Imports Replied: Shiann, congratulations on your Range Rover. We at Jackie Cooper Imports, are dedicated to matching our customers with the perfect vehicle to fit their needs, lifestyles, and budget. We are grateful that you had such a wonderful experience with us and we hope to see you soon.
DealerRater Review
- November 30, 2019
We live 6+ hours from the dealership and was hesitant to purchase a vehicle sight unseen. Jerrids communication was timely and professional throughout the car buying process. Never pushed too hard for us to make a decision and was the first to point out minor flaws with the vehicle. Big reason we...
Jackie Cooper Imports Replied: Thank you for your five star review. We are glad you enjoyed your car-buying experience with us. It was a joy working with you. Thank you for shopping at Jackie Cooper Imports and congratulations on your new purchase. Enjoy and safe travels.
Google Review
- November 29, 2019
Absolutely satisfying!
Response from the owner Replied: Lena, we really appreciate you choosing us, and we looked forward to providing you this same level of care throughout your time of ownership for years to come.
DealerRater Review
- November 28, 2019
The most enjoyable and satisfying car buying experience I have ever experienced. From the moment Nathan Lovell met us at the dealership to driving away in our new Mercedes it was an absolute pleasure. While my wife and I enjoy driving our new vehicle, we are also looking forward to our next lease...
Jackie Cooper Imports Replied: Chris, thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. I'm glad to hear that Nathan was able to assist you successfully. We are glad you enjoyed your car buying experience with us. Thank you for taking your time & visiting us at Jackie Cooper Imports. We hope to see you again soon
DealerRater Review
- November 28, 2019
Talented sales professionals, friendly finance folks and a seasoned management team deliver a prompt personal customer care experience from start to finish! I reside in Northwest Arkansas and can tell you it was worth the time to contact the team at Jackie Cooper. They were outstanding in every way.
Jackie Cooper Imports Replied: Congratulations on your new vehicle! We appreciate your feedback as well as your five star rating. I'm glad to hear that so many of our employees were able to assist you successfully. We are extremely grateful for our staff and the services they provide. We are pleased to hear you had such a wonderful & positive experience at Jackie Cooper Imports. Please enjoy your vehicle
DealerRater Review
- November 28, 2019
We looked online for SUV. Sales person went above and beyond to make sure we got the car we wanted. Great service from all we met. Jeremy was so patient and attentive to our needs. Great follow up on the phone and via text. Dillon did a great job of walking through all the features of our new...
Jackie Cooper Imports Replied: Thank you for your five star review. We are extremely grateful for our staff and the services they provide. Congrats on your new purchase, we thank you for choosing Jackie Cooper Imports. We hope to see you again soon.
Google Review
- November 27, 2019
Ordered a new GLS450 for my wife's 40th birthday. It came in early and the sales manager, Ryan agreed to store it for me until I needed it. They delivered it with a big red bow and they made it a most memorable occasion. Many thanks and I'll be back!
Response from the owner Replied: Thank you so much for your thoughtful review and congratulations on your new truck! I am so thrilled that Ryan worked his magic and he always does everything in his power to makes sure our customers leave satisfied. Please congratulate your wife on her new car for me as well! I appreciate that you chose Jackie Cooper Imports and I hope you both have a blast in your new vehicle!
DealerRater Review
- November 27, 2019
TW was an amazing sales representative and the entire experience was extremely enjoyable. I never felt that I was being sold or that the experience was too Salesy. I truly feel like they took my wants and needs into consideration to find me the perfect vehicle. I went to numerous dealerships in the...
Jackie Cooper Imports Replied: Hello Rachel, your five star review is greatly appreciated. I am pleased to hear TW was able to help you with your new purchase. We are so lucky to have an outstanding team. We really appreciate you choosing Jackie Cooper Imports & we hope to see you again soon.
DealerRater Review
- November 27, 2019
Service is impeccable and they take the time to walk you through everything. We could use Mercedes dealers where we live in Texas but we always come back to Jackie Cooper for the service.
Jackie Cooper Imports Replied: Thank you for your recommendation and five star rating. We are extremely grateful for our staff and the services they provide. Congratulations on your new purchase and thank you for choosing Jackie Cooper Imports for all your vehicle needs. We look forward to working with you again soon.
Google Review
- November 27, 2019
The service and the anticipated needs were met.
Response from the owner Replied: Joel, we are glad to hear that you are enjoyed our services at Jackie Cooper Imports. It is our pleasure to be able to help you with all of your car needs, and thank you for choosing us. Take Care and safe travels.
DealerRater Review
- November 26, 2019
Thanks Jackie Cooper Porsche and especially Nizar, for making the purchase of a new car such an enjoyable experience... every time, for the past seventeen years!
Jackie Cooper Imports Replied: WB, congratulations on your new car and thank you for your kind review as well as your five star rating. We are glad you had an excellent experience at Jackie Cooper Porsche. Nizar is outstanding & we are lucky to have him on our team. We appreciate you choosing Jackie Cooper Porsche & we hope to see you again soon!
DealerRater Review
- November 25, 2019
The client services provided by the folks at Jackie Cooper cannot be topped. The great prices dont hurt too. Highly recommend this dealership and team.
Jackie Cooper Imports Replied: Thank you for your kind review as well as your five star rating. We are happy to hear that we've made your car buying experience a delightful one. Thank you for choosing Jackie Cooper Imports. We hope to see you again soon.
DealerRater Review
- November 24, 2019
Great experience. Nizar is the best! He made sure that I was pleased with every aspect of the sale. And, most importantly, I love my Porsche Cayenne! What a great car!
Jackie Cooper Imports Replied: Thank you for your high star review. Your wonderful review on Nizar was greatly appreciated & we are honored to have Nizar on our team. Thank you for choosing Jackie Cooper Imports & congratulations on your new Porsche Cayenne!
DealerRater Review
- November 24, 2019
The dealership was very helpful in making what could be a difficult experience, a joyful one. They kept me informed throughout the process. In the end they delivered a great product. It was an experience I could whole heartedly recommend.
Jackie Cooper Imports Replied: Thank you for your kind review as well as your five star rating. We are happy to hear that we've made your car buying experience a delightful one. We are honored to have an amazing team. Thank you for choosing Jackie Cooper Imports. We hope to see you again soon.
DealerRater Review
- November 24, 2019
Ive bought several cars from Jackie Cooper. I prefer to work with them when possible. Sales team is fair and honest and service department is great.
Jackie Cooper Imports Replied: We are glad to hear that you enjoy the services at Jackie Cooper Imports! It is our pleasure to be able to help you with all of your car needs, and thank you for choosing us. Looking forward to working with you again.
DealerRater Review
- November 23, 2019
Our experience with Jackie Cooper Imports was excellent. Kendall was very personable and knowledgeable. He asked us about what we were expecting and showed us several options. He did everything he could to make our experience pleasant and was not pushy at all. He knew our price range and...
Jackie Cooper Imports Replied: Congratulations on your new vehicle! We appreciate your support and five star rating and recommendation. We at Jackie Cooper Imports, understands the pressures of the car buying experience which is why our staff is not only knowledgable but compassionate and caring to match each customer with a vehicle that fits their needs, lifestyle, and budget. I am extremely proud of our staff, facilities, and the services we provide. Our goal for each customer to feel valued and satisfied with every interaction. Thank you for choosing Jackie Cooper Imports and please come visit us again, for all of your car needs.
DealerRater Review
- November 21, 2019
Very good experience. I will buy here again. Im not a big fan of winter. Warm summer days and nights are awesome. Thank You.
Jackie Cooper Imports Replied: Thank you for your review and congratulations on your new car. We are happy to see you came in and got what you were looking for. It was a pleasure working with you. Thank you for choosing Jackie Cooper Imports & we hope to see you in warmer weather.
DealerRater Review
- November 20, 2019
Alex was great in working with me in a very effective and professional manner to come to a purchase deal. This was very helpful as I lived over 200 miles from the dealership and didn't want to make that trip without some general idea that we might be able to make that deal. The delivery process was...
Jackie Cooper Imports Replied: Hello Jerry. Your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that you do not feel pressured. We are lucky to have an outstanding team. We appreciate you choosing Jackie Cooper Imports & we thank you for your patience.
Google Review
- November 19, 2019
It is not a Smart service center . Made an appointment last week . told them what was wanted . drove 200 miles . No key they didn't have spark plugs. And didn't have an oil filter . Nothing I ask for was done .
DealerRater Review
- November 19, 2019
i was in a hurry supposed to be at work. nathan stayed calm and matter of fact. he wasnt shaken by my haste! im impatient and dont like to shop. i looked at a number of dealerships and dealt with over 10 salesman most of whom acted like car salesman. not Nathan he was great to deal with, timely...
Jackie Cooper Imports Replied: Thank you for your five star review bsuerte! We are thrilled to hear that Nathan was able to provide you with a great car buying experience and was able to help you with your purchase in a timely manner. Thank you for choosing Jackie Cooper Imports!
DealerRater Review
- November 19, 2019
Beautiful E300 car. Nice people to work with. They do everything they can to make your buying experience great. Nathan and Adrian are the best.
Jackie Cooper Imports Replied: Thank you for your five star rating! We are happy to hear that Nathan and Adrian made your car buying experience a great one. Enjoy your beautiful E300!
DealerRater Review
- November 18, 2019
Brian G. Is an outstanding salesman. We will always come back to him for our cars. We highly recommend Jackie Cooper Imports. Simply the Best
Jackie Cooper Imports Replied: Thank you for your five star rating and recommendation! Congratulations on your latest purchase and we hope to you see you again, for all of your vehicle needs. Thank you and safe travels.
Google Review
- November 17, 2019
Great Service and beautiful cars!
Response from the owner Replied: Tiffany, thank you for your kind review and five star rating. We looking forward to working with you again. Safe travels and take care.
DealerRater Review
- November 17, 2019
Start to finish they treat you great, answer all questions, make you feel important and like they appreciate you and your business. Great at the little touches. They dont make you feel like a number.
Jackie Cooper Imports Replied: You are important to us and our top priority is our customer and their happiness. Thank you for your recommendation and we hope to see you at Jackie Cooper Imports soon.
DealerRater Review
- November 17, 2019
Liked our vechical. We were under a deadline. Documents were not ready we had to ask to get the paperwork rolling. Truck wasnt ready. We noticed on the way home there is a crack in the windshield. We will be reporting Monday.
Jackie Cooper Imports Replied: Thank you for your review and high rating. We appreciate your business & we are grateful for the opportunity to resolve your concerns regarding the windshield. Thank you for choosing Jackie Cooper Imports and we look forward to working with you again for all of your vehicle needs.
Google Review
- November 17, 2019
Response from the owner Replied: Justin, thank you for the great review. We really appreciate you choosing Jackie Cooper Imports for all your vehicle needs.
DealerRater Review
- November 15, 2019
Great customer service , quick and easy no hassles or hours with sales pitch. Entire staff was very professional and helpful. A very honest place, I couldnt be happier
Jackie Cooper Imports Replied: Congratulations, on our latest purchase! Thank you for your kind review and five star rating. We appreciate that you chose Jackie Cooper Import and we hope to work with you again soon.
DealerRater Review
- November 14, 2019
TW had car info ready for me when I got to dealer. Evaluating 2 different brands of suv. Took test drive and took first choice home for husband to see. Came back to dealer, negotiated fair price and TW and Jeff got paperwork ready in no time. Picking up car today. Easy. Husband happy. Im happy. Love...
Jackie Cooper Imports Replied: Congratulations on your new SUV! It was a pleasure working with you and we know you and your husband are going to love your new car. Thank you for choosing Jackie Cooper Imports and we hope to do business with you again in the future.
DealerRater Review
- November 14, 2019
I found a used car on Jackie Cooper Imports' website and drove by that afternoon to check it out. I was greeted at the door and given a great tour of the car, followed by a test drive. The employee that helped me, Jeremy, thanked me for coming by and did not push a sale on me. I sent Jeremy multiple...
Jackie Cooper Imports Replied: Congratulations on your new vehicle, Luke! We appreciate your support and high star rating and recommendation. We at Jackie Cooper Imports, understands the pressures of the car buying experience which is why our staff is not only knowledgable but dedicated to match each customer with a vehicle that fits their needs, lifestyle, and budget. I am extremely proud of our staff, facilities, and the services we provide. Our goal for each customer to feel valued and satisfied with every interaction. Thank you for choosing Jackie Cooper Imports and please come visit us again, for all of your car needs.
DealerRater Review
- November 12, 2019
My experience was very pleasant. I did not feel rushed at all. I was very comfortable to ask any questions about the vehicle. My salesman, Mushtaq, was pleasant and exceptionally knowledgeable about all the vehicles.
Jackie Cooper Imports Replied: Thank you Connie for your feedback! We appreciate earning your business! Welcome to the Jackie Cooper family!
DealerRater Review
- November 12, 2019
Process, from greeting to delivery was simple and well thought out. Seemed like each person in the process took the time to put our needs first.
Jackie Cooper Imports Replied: Your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that they leave 100% satisfied. We appreciate you choosing Jackie Cooper Imports & we hope to see you soon.
DealerRater Review
- November 10, 2019
I hate the stressful buying process. However, John Rine & the management team were exceptionally friendly and helpful. The transaction was easy from start to finish.
Jackie Cooper Imports Replied: Congratulations on your new vehicle! We appreciate the five star rating and recommendation. We at Jackie Cooper Imports, understands the pressures of buying a new car; that is why our staff are not only knowledgable but dedicated to match each customer with a vehicle that fits their needs, lifestyle, and budget. I am extremely proud of our staff, facilities, and the services we provide. Our goals is that our customers feel valued and satisfied with every interaction. Thank you for choosing Jackie Cooper Imports and please come visit us again, for all of your vehicle needs.
DealerRater Review
- November 10, 2019
Everything went really smoothly. The service was great and everything was explained in great detail. Everyone was really friendly and easy to do business. Great.
Jackie Cooper Imports Replied: It was our pleasure to serve and work with you. We hope to see you again soon. Thank you for choosing Jackie Cooper Imports and have a good day.
DealerRater Review
- November 10, 2019
He was very helpful and not any salesman pressure. It was a very good experience and was very pleasant to work with. Thank you for the experience.
Jackie Cooper Imports Replied: Thank you for the wonderful review as well as the 5-star rating. I am pleased to hear you found your service experience to your liking. We are that glad Joe was able to help you through your car-buying process. He is an excellent salesmen and an asset to our company. Thank you for choosing Jackie Cooper Imports & we hope to see you again soon.
DealerRater Review
- November 09, 2019
Joe Cleary was accommodating and listened to what we wanted in a car and found it for us. He was very pleasant to work with.
Jackie Cooper Imports Replied: We appreciate your kind review on Joe. He is truly an asset and we are honored to have him on our team. Thank you for choosing Jackie Cooper Imports and congratulations on the new vehicle.
DealerRater Review
- November 09, 2019
We had a smooth and wonderful experience purchasing our first Mercedes! Kendall was knowledgeable and helpful throughout the process! Candace is amazing, and Chuck Made sure we got the best deal!
Jackie Cooper Imports Replied: Congratulations, on your new Mercedes! Ginger, thank you for choosing Jackie Cooper Import & we appreciate your review as well as the five star rating. We hope to work with you again soon but until then, safe travels!
DealerRater Review
- November 08, 2019
Doc was friendly and knowledgeable and helped guide us to a car we loved. We felt valued throughout the process. The finance team helped get all the paperwork done in a timely manner as well.
Jackie Cooper Imports Replied: We really appreciate that you took the time to write us such a kind review. We do pride ourselves on providing our customers with quality workmanship at competitive prices. Our team members are knowledgable and passionate to ensure that we give excellent customer service at every interaction. Thank you for choosing Jackie Cooper Imports as the go-to dealership for all your vehicle needs. We hope to see you soon.
Google Review
- November 07, 2019
Response from the owner Replied: Thank you for the awesome rating, Terrie. We really appreciate your support and we hope to see you soon. Take care.
DealerRater Review
- November 07, 2019
Good experience Friendly staff Price on vehicle is what you pay. No negotiating so dont try. Great snacks Loving my new car Would recommend
Jackie Cooper Imports Replied: Congratulations on your new car and we are so happy that you are enjoying it. Thank you for the kind review and giving us your recommendation. We appreciate you choosing Jackie Cooper Imports and remember you can come to us for all of your vehicle needs.
DealerRater Review
- November 07, 2019
I was so pleased with the friendliness of the staff and the attention to details. John Rine was very helpful and answered all my questions.
Jackie Cooper Imports Replied: Thank you for your five star review. I am glad John was able to help you through your car-buying process. He is an excellent salesmen and an asset to our company. Thank you for choosing Jackie Cooper Import & we hope we get to see you again soon.
DealerRater Review
- November 05, 2019
Jarrid helped me buy my vehicle over the internet since I live in Texas. We completed 75% of the deal by text, phone and email. I purchased a plane ticket to see the vehicle firsthand. He offered to pick me up and upon arrival he was waiting for me. We drove to the dealership and from there it went...
Jackie Cooper Imports Replied: Thank you for your five star review. Your wonderful review on Jerrid was greatly appreciated & we are honored to have Jerrid on our team. Thank you for choosing Jackie Cooper Imports & congratulations on your new vehicle!
DealerRater Review
- November 04, 2019
Brian, Greg and the team did an excellent job of taking care of us. We are first time customers with the Jackie Cooper and have not been disappointed at all!
Jackie Cooper Imports Replied: Thanks, Josh. We are so pleased that you had such a wonderful experience at Jackie Cooper Import. Brian, Greg and the rest of the team truly cares about our customers. We appreciate your business and taking the time to share your feedback. Enjoy your new car!!
DealerRater Review
- November 04, 2019
Professional, Kept me update, pleased with how he handled my business with him.I will recommend him to a customer who wants to buy a car from Jackie Cooper.
Jackie Cooper Imports Replied: Hello Chinyere. Your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that you do not feel pressured. We are lucky to have Jonathan on our team. We appreciate you choosing Jackie Cooper Imports & we hope to see you soon.
DealerRater Review
- November 03, 2019
All dealership personal were super helpful and courteous. Salesperson Kyle Cooper is a 10+ person I totally enjoyed working with he and Jeff Badley
Jackie Cooper Imports Replied: Thank you for the positive review and recommendation. Your wonderful review on Kyle & Jeff is greatly appreciated & we are honored to have them on our team. Thank you for choosing Jackie Cooper Imports & we hope to see you soon.
DealerRater Review
- November 03, 2019
I have to admit, This was one of the most unforgettable car buying experiences for us as a family! We have to pay homage to salesman Nathan and sales manager Chuck for tag teaming this purchase. They both made us feel welcomed from the time we walked into the dealership and until we drove away with...
Jackie Cooper Imports Replied: Hello Issac. Congratulations on your purchase and thank you for your five star review on Nathan & Chuck. We are glad everybody was able to produce a collective effort to provide an outstanding car buying experience for you and your family. It was our pleasure. Thank you for shopping at Jackie Cooper Imports and we hope to see you again soon.
DealerRater Review
- November 03, 2019
The salesperson that we were with was very knowledgeable very helpful and wanted to accommodate us in any way he could. We were very satisfied with the deal we got and Mr Lujan the general manager the whole place and the staff was just wonderful plus the appearance of the dealership was over the...
Jackie Cooper Imports Replied: Thank you for your recommendation five star rating. We are extremely grateful for our staff and the services they provide. Thank you for choosing Jackie Cooper Imports and congrats on your new purchase.
DealerRater Review
- November 03, 2019
Joe was great. We will but from him again. He knew the vehicle well and explained what we needed to know. That is why we sought him out again for this purchase.
Jackie Cooper Imports Replied: Thank you so much for your recommendation and five star rating. We appreciate you as a loyal customer and we cannot wait until with work with you again. Until then congratulations on the new car and safe travels friend.
DealerRater Review
- November 02, 2019
I have never had a better dealership experience than I have with Jonathan Walter and Jackie Cooper imports. Friendly, attentive and helpful as always. Wonderful.
Jackie Cooper Imports Replied: Thank you for the great review. We appreciate your support and five star rating and recommendation. We are extremely proud of our staff, facilities, and the services we provide. Our goal is for each our customers to feel valued and satisfied with every interaction. Congratulations on your new purchase and we hope that you will visit us again, for all of your car needs.
DealerRater Review
- October 31, 2019
Overall great experience! I drove from OKC to Tulsa and everyone made it worth the trip. Love my new Mercedes and the service experience was fantastic!
Jackie Cooper Imports Replied: Thank you for taking the time to leave us a comment regarding your visit to our dealership. Customer service is extremely important to us, and we always do our best to meet our customers needs. We are thrilled to hear that you got the car you wanted & that you love it! Thank you for choosing Jackie Cooper Imports. Safe travels.
DealerRater Review
- October 31, 2019
No negatives to buying here. They all treat you like family unlike other dealers. I leased a AMG CLS53 and they special Ordered me just what I wanted.
Jackie Cooper Imports Replied: Congratulations on your new car purchase! It makes us so happy to hear that you had an excellent car buying experience with us. At Jackie Cooper Imports, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. We greatly appreciate that you chose Jackie Cooper Imports, and we look forward to seeing you again.
Google Review
- October 30, 2019
I just changed the oil and you received $500. They are going to return 169 dollars, which is very good.
Response from the owner Replied: Sunny, thank you for bringing your Mercedes-Benz SUV in for service this morning! I understand your concern over the cost of what seems like just an oil change. While you decided only to take care of your Flex A service with us, the total amount you paid reflects your request for diagnostic on three separate issues with your vehicle, including one that was due to 'outside influence'. Warranty will not cover diagnostic on issues caused by outside influences. That information normally is communicated to you at the time of your request and again at your check out. We absolutely apologize if there was any miscommunication with it! We have already spoke with you in person since then, and as a courtesy, have refunded the cost of the diagnostic on the non-warranty item. We appreciate that you trust us with your vehicle and we look forward to seeing you at your Flex B!
DealerRater Review
- October 30, 2019
Great customer service. Jerrid was very professional, quick to respond and answer all question. If he lived closer I would try to hire him myself. I will be a returning customer. Highly recommend.
Jackie Cooper Imports Replied: Thank you for your five star review. I am glad Jerrid was able to help you through your car-buying process. He is an excellent salesmen and an asset to our company. Thank you for choosing Jackie Cooper Imports & enjoy your new purchase.
DealerRater Review
- October 30, 2019
Our salesman sent a brief video of the car we were interested in along with his photo. The next day at an arranged time we met, took a test drive and bought the car. Jerrid was our salesman and he couldnt have done a better job for us.
Jackie Cooper Imports Replied: Thank you for your five star review. Your wonderful review on Jerrid was greatly appreciated & we are honored to have him on our team. Thank you for choosing Jackie Cooper Imports & congratulations on your new vehicle.
DealerRater Review
- October 30, 2019
Excellent experience all around with Jerrid and Alex. Clear communication, handled all aspects with efficiency and proficiently, knowledgable, and respectful of my time and needs
Jackie Cooper Imports Replied: Thank you for your kind review and congratulations on your new purchase! I am so thrilled to hear that Jerrid & Alex were so helpful to you and provided you with such excellent service. I appreciate that you chose Jackie Cooper Imports and thank you for recommending us. Enjoy your new vehicle!
DealerRater Review
- October 30, 2019
They happily helped us with everything even though it was freezing and near closing time! We had originally came for a car that had already been sold but they were able to match us up to another car quickly and efficiently.
Jackie Cooper Imports Replied: Your review is greatly appreciated as well as your high star rating. I am glad you enjoyed your visit with us & we thank you for recommending Jackie Cooper Imports. We appreciate you choosing Jackie Cooper Imports & we hope to see you again soon.
DealerRater Review
- October 30, 2019
Everyone here is very friendly and helpful. Dealership makeover was gorgeous. Ive bought so many cars here, most the old timers know me by name. My sales person Mikey was very personable and fun..until the deal was signed. It seemed like he switched off, forgot what hed told me and started...
Jackie Cooper Imports Replied: We are deeply saddened to hear that you may have felt that way at any time during any of your interactions with us in the past; and most definitely this most-recent experience. We believe in delivering an exceptional customer experience every time. While you enjoyed your experience with our management and finance members, hearing that we fell below your expectations in other areas truly upsets us. Please contact our General Manager, Steve Lujan at slujan@jcitulsa.com, he is eagerly waiting to hear from you to discuss this event. Thank you for choosing Jackie Cooper Imports.
Google Review
- October 29, 2019
I just wanted to say thanks to both Frank & Blake in the Service department. You both were amazing so so helpful. I appreciate you both going above and beyond. I am only saddened by the fact I had to give Big Red back, but very happy to get my car back. Thanks guys! Carrie
Response from the owner Replied: Thank you for your five star review on Frank & Blake. I am glad everybody was able to produce a collective effort to provide an outstanding service experience for you. It was our pleasure. Thank you for visiting Jackie Cooper Imports. We hope to see you again soon.
DealerRater Review
- October 28, 2019
My car buying experience was one I feel good about. I had a pleasant, friendly, trustworthy sales consultant. I Highly recommend Jackie Cooper to anyone looking for a new vehicle.
Jackie Cooper Imports Replied: Thank you for the review as well as the 5-star rating. Thank you for choosing Jackie Cooper Imports & congratulations on your new vehicle. We hope to see you again soon.
DealerRater Review
- October 27, 2019
It took me several months to decide on the right car. John Rine, my sales person, always took time to meet with me and never tried to rush the process. He stayed in touch and continuously answered all my questions. When Id finally made up my mind on the 2020 Macan, the people at Jackie Cooper made...
Jackie Cooper Imports Replied: Thank you for your five star review. Your wonderful review on our team members is greatly appreciated & we are honored to have such an amazing team. Thank you for choosing Jackie Cooper Imports & congratulations on your new vehicle.
DealerRater Review
- October 26, 2019
Had a great experience at Jackie Cooper Imports. Jeremy Geiger was very easy to work with and attentive without putting any pressure on me to buy. Highly recommend.
Jackie Cooper Imports Replied: Your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that they leave 100% satisfied. We are lucky to have Jeremy on our team. We appreciate you choosing Jackie Cooper Imports & we hope to see you soon.
DealerRater Review
- October 23, 2019
Mikey is a great, friendly, supportive and low key salesman. He has been very patient and over a long period of time helped this very picky customer find just the right car. Everyone at JC Porsche are friendly and customer oriented. Its not just about the deal, but rather, the relationship.
Jackie Cooper Imports Replied: Thank you for your five star review. Your wonderful review on Mikey was greatly appreciated & we are honored to have Mikey on our team. Thank you for choosing Jackie Cooper Imports & congratulations on your new purchase.
DealerRater Review
- October 22, 2019
Everyone was great from the salesman to the finance person to the IT person. Second vehicle we bought from them. Will go back again when we are ready
Jackie Cooper Imports Replied: Congratulations on your new vehicle! We appreciate your loyalty and recommendation. We are extremely grateful for our staff and the services they provide. Our top priority is our customers and making sure they are happy, and satisfied with every interaction. Thank you for choosing Jackie Cooper Imports and we hope to see you soon.
DealerRater Review
- October 17, 2019
The people were great. Jerrid was exceptional. Everyone was very hospitable. I felt no pressure to buy the car that I bought. The car was a great car I really appreciated how they thought they could do better and cleaned it again.
Jackie Cooper Imports Replied: Blake, your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that you do not feel pressured. We are lucky to have such an amazing team. We appreciate you choosing Jackie Cooper Imports. Have a great day.
DealerRater Review
- October 17, 2019
Its the small touches that made our (wife and I) visit special. To include: complementary snacks, and drinks (break area was very elegant). When we arrived the car we were going to test drive was out front, clean, and ready for inspection. Additionally, there was a cafe style sign with our names...
Jackie Cooper Imports Replied: Thank you for your kind words. Congratulations on your new car purchase! It makes we so happy to hear that you had an excellent car buying experience with us. At Jackie Cooper Imports, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. We truly love working with our customers and will always do everything in our power to find you the perfect car at a great price. We appreciate your feedback and your business. Thank you again for choosing Jackie Cooper Imports and safe travels.
DealerRater Review
- October 16, 2019
This dealership was wonderful!!! I was finally able to come back to my home town and make a local vehicle purchase. The Sales Representative, Kendall Taylor, who has a very calm demeanor (thank goodness, lol), was so refreshing. The Internet Manager, Chris Mathis, Sales Manager-Chuck and Finance...
Jackie Cooper Imports Replied: Congratulations, on your new purchase! We really appreciate that you took the time to write us such a kind review. I'm glad to hear that so many of our employees were able to assist you successfully. If you have any further questions or concerns please do not hesitate to give us a call. We are always happy to help. On behalf of our entire dealership, thanks for coming in!
DealerRater Review
- October 15, 2019
The Sales Professional Kendall Taylor at Jackie Cooper Tulsa OK went above and beyond what I had expected. I knew before what color inside and outside I wanted and price range that would suit me. What he found was there were only 2 in the USA that met my expectations, within the week it was at the...
Jackie Cooper Imports Replied: Congratulations on your new car purchase! We believe that every customer should leave 100% satisfied with our services. So, it is no wonder Kendall, put so much effort and detail into finding the car of your dreams. Thank you for choosing Jackie Cooper Imports and enjoy your new ride.
DealerRater Review
- October 15, 2019
Third Mercedes from Jackie Cooper. We always love working with Chris Jarrett and appreciate his attitude, knowledge and approach to sales. looking forward to future dealings.
Jackie Cooper Imports Replied: TJR, congratulations on your new Mercedes-Benz! Thank you for being such a loyal customer of ours. We appreciate your recommendation and five star review. Christ is wonderful to work with because he really cares about our customers. We look forward to working with you again. Until next time, safe travels.
DealerRater Review
- October 14, 2019
I would recommend Jackie Cooper Imports , to anyone looking to purchase a high end vehicle. I wholeheartedly feel that anyone could find what they are in need of. The salesmen are Knowledgeable of the vehicles, the financial team, as well as the tech Guys know their inventory . Im a repeat...
Jackie Cooper Imports Replied: Thank you so much for your recommendation and your high star review. We appreciate your feedback and we always work hard to provide top tier service to all our customers. We thank you for your being such a valued loyal customer. Looking forward to seeing you in the future.
DealerRater Review
- October 14, 2019
I arrived at the dealership and was met by Doc Sumrall. He had a great personality and we made quick friends. We spent a few minutes for him to find out what I was looking for and he set about checking inventory. He quickly offered up what I was looking for and took a test drive of a new looking...
Jackie Cooper Imports Replied: Paul, congratulations on your new Jeep Larado! We appreciate the recommendation and five star review. Its always a wonderful feeling when we make new friends and not just customers. Thank you for choosing Jackie Cooper Imports and we cannot wait to work with you again.
DealerRater Review
- October 13, 2019
Mushtaq was the most professional and considerate yet effective sales person I have dealt with for the purchase of a vehicle. He walked us through the process at our pace with no pressure, a genial disposition and full information at all times. A truly pleasant experience.
Jackie Cooper Imports Replied: Scott, we pleased to hear you had a pleasant experience with us. Mushtaq is great and we are happy to know that he was part of your experience with us as Jackie Cooper Imports. Thank you for the positive review and five star rating. Congratulations on your new vehicle and we can't wait to work with you again soon.
Google Review
- October 12, 2019
Best dealership Ive ever worked with! I live in Austin and I call the people at Jackie Cooler because the service I get here is better than anything Ive ever gotten from dealerships in Austin, Dallas or Houston. John delivered my car early and in perfect condition and Alex in the finance dept was a...
Response from the owner Replied: Denise, thank you for the high praise and five star review. You are amazing to work with and we are glad you trust us with all your car needs. Thank you for your recommendation and we can't wait to work with you again.
DealerRater Review
- October 12, 2019
People there were helpful and professional. Joe searched all models we wanted, and answered our questions, At the same time, he gave us all possible discounts offered by them and a better loan rate than our bank. At last, we were so happy to buy an E300 4Matic. Strongly recommend this dealership!
Jackie Cooper Imports Replied: Congrats on your new E300 4Matic! We appreciate your review and it was a pleasure working with you. Thank you for choosing Jackie Cooper Imports. Safe Travels!
DealerRater Review
- October 12, 2019
Best dealership Ive ever worked with! I live in Austin and I call the people at Jackie Cooler because the service I get here is better than anything Ive ever gotten from dealerships in Austin, Dallas or Houston. John delivered my car early and in perfect condition and Alex in the finance dept was a...
Jackie Cooper Imports Replied: Denise, thank you for the high praise and five star review. You are amazing to work with and we are glad you trust us with all your car needs. Thank you for your recommendation and we can't wait to work with you again.
DealerRater Review
- October 12, 2019
Mushtaq was so helpful and compassionate with the car buying experience. He made Rusty and I feel very special and explained in great detail all of the Macan features while we were test driving. His heart is magnificent. I love my 2018 Macan and will be back for service because of how we were...
Jackie Cooper Imports Replied: Jennifer, thank you for your high star review. We are extremely grateful for our staff and the services they provided your and Rusty. Congrats on your new purchase, and we thank you for choosing Jackie Cooper Imports. We hope to see you again!
Yelp Review
- October 12, 2019
Best dealership I've ever worked with! I live in Austin and I call the people at Jackie Cooler because the service I get here is better than anything I've ever gotten from dealerships in Austin, Dallas or Houston. John delivered my car early and in perfect condition and Alex in the finance dept was...
Google Review
- October 11, 2019
Response from the owner Replied: Tasia, there were no comments on the review and, we would love to understand your thoughts as we strive for 5 stars each and every time. Please feel free to reach out directly to us with any comments you may have. Thank you for doing business with Jackie Cooper Imports.
Google Review
- October 11, 2019
Today I went in and test drove a car. I was interested in purchasing it but waiting for a few things to line out with my job but was still interested in purchasing the vehicle by Tuesday. I filled out all my information for a credit check before heading to work hoping to hear back from them. Its...
DealerRater Review
- October 11, 2019
Today I went in and test drove a car. I was interested in purchasing it but waiting for a few things to line out with my job but was still interested in purchasing the vehicle by Tuesday. I filled out all my information for a credit check before heading to work hoping to hear back from them. Its...
Jackie Cooper Imports Replied: Were sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.
Google Review
- October 11, 2019
Response from the owner Replied: Terri, we appreciate the high rating and feedback. Thank you for choosing Jackie Cooper Imports. Have a great day!
DealerRater Review
- October 10, 2019
First class experience from start to finish. Alex Kach and Jeff Badly were there with good information with the financing options and the final delivery of the vehicle in terms of financing arrangements. They were both very helpful. And of course any lease or purchase starts with my salesman, Stan...
Jackie Cooper Imports Replied: Steve, your positive review is greatly appreciated. I am pleased to hear our staff was able to help you on your latest purchase. We are so lucky to have an outstanding team, willing to help everyone with a finding perfect vehicle that will match the customers needs, lifestyle and budget. We really appreciate you choosing Jackie Cooper Imports & we hope to see you again soon.
DealerRater Review
- October 10, 2019
We were treated in a matter that made us feel appreciated and confident regarding our purchase. We will always check with Jackie Cooper before we purchase elsewhere.
Jackie Cooper Imports Replied: Thank you for your kind words. Congratulations on your new purchase! It makes us so happy to hear that you had an excellent car buying experience with us. At Jackie Cooper Imports, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Thank you for trusting and recommending Jackie Cooper Import. We look forward to working with you again.
DealerRater Review
- October 10, 2019
I went to Jackie Coopers to look at and possibly purchase a quality used car. The car I was interested in was sold before I arrived. I subsequently drove another car and made the purchase. Doc Sumrall who assisted me was very professional and down to earth. Alex in financing was efficient and a...
Jackie Cooper Imports Replied: Congratulations Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. I'm glad to hear that so many of our employees were able to assist you successfully. We thank you for choosing Jackie Cooper Imports & we hope to see you again soon!
DealerRater Review
- October 10, 2019
Been working with Stan Lewis for years. You can get more professional than Stan! Always makes it fast and easy.. and he knows his stuff! Jackie Cooper is lucky to have him. Isn't my first deal with Stan and won't be my last.
Jackie Cooper Imports Replied: Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. Stan is an excellent salesmen & we are so lucky to have him on our team. We thank you for choosing Jackie Cooper Imports & we hope to see you again soon!
DealerRater Review
- October 09, 2019
Im a return customer and Doc & Chuck take care of me like family.... One Trip and one meeting and I had my car deal done!!!
Jackie Cooper Imports Replied: Thank you for your kind words. Congratulations on your new car purchase! It makes us so happy to hear that you had an excellent car buying experience with us. At Jackie Cooper Imports, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. We greatly appreciate that you chose Jackie Cooper Imports and we look forward to seeing you again. Have a wonderful day!
DealerRater Review
- October 09, 2019
Stan Lewis is awesome! He was extremely helpful in selecting options and kept us informed about the status of the car. Our third purchase from Stan.
Jackie Cooper Imports Replied: Thank you for your kind review and congratulation on your new vehicle. We are so pleased that you had such a wonderful & positive experience at Jackie Cooper Imports. Stan is outstanding & we are lucky to have him on our team. We appreciate that you chose Jackie Cooper Imports & we hope to see you again soon.
DealerRater Review
- October 09, 2019
I honestly was worried about buying my first car all by myself and I dont think I could have gotten a more perfect salesman for me! He was patient and was not pushy at all when I had no clue what I was doing! I am so thankful for this experience, gave me confidence that I am capable to purchase a...
Jackie Cooper Imports Replied: CONGRATULATIONS on your new car! Your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that you do not feel pressured. Our knowledgable and passionate staff, is here to make a stressful car buying experience easy. We are lucky to have such an amazing team. We appreciate you choosing Jackie Cooper Imports & we hope you enjoy your new vehicle!
Cars.com Review
- October 05, 2019
I came to Jackie Cooper in search of a specific car and was helped by Nathan Lovell. He was so pleasant and knowledgeable, I didnt feel pressured or uncomfortable at all. He knew the cars I looked at inside and out and if they had what I was looking for I would have been completely satisfied making...
Forrest Blake Replied: Stefanie, your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that you do not feel pressured. We are lucky to have Nathan on our team. We appreciate you choosing Jackie Cooper Imports and we hope you enjoy your new vehicle!
Google Review
- October 05, 2019
Still under construction
Response from the owner Replied: Jamal, we are continuously working on creating a comfortable environment for our customers. Even though we may be under construction we are still providing top notch customer service. Thank you for choosing Jackie Cooper Imports. Hope to see you soon.
DealerRater Review
- October 04, 2019
Friendly staff. They want to do everything they can to get you a car you will be pleased with. Explained everything so I knew my best option. TW continued to follow up until I had all of my questions answered.
Jackie Cooper Imports Replied: Rachel, thank you for the five star rating and positive review. We all work hard to provide an excellent experience for all of our customers. Thank you for choosing Jackie Cooper Imports.
Google Review
- October 02, 2019
dont trust them thy lie they sold me a car promised to fix they never did its going to cost me 5000 to fix
Response from the owner Replied: David,We are sorry to see your rating in this review. The Carfax report we showed you at the time of sale listed no damage to the vehicle. Unfortunately, if there is no obvious damage to the vehicle and the Carfax does not list damage, there is no way for us to know of it. We knew exactly what you knew at the time of the sale when you signed the Carfax report. In all transparency, we did present these facts in court and a ruling was found in our favor; that we presented the vehicle ethically and faithfully according to the information that was present to us and you at that time. We are a locally-owned company that believes in a culture of honesty and ethics. We also believe in an exceptional customer experience, which at the time of the sale, you said you had. We are sorry to hear that something else may have occurred outside your transaction with us that changed your satisfaction.
DealerRater Review
- October 02, 2019
We had a great experience leasing our new Mercedes through Jackie Cooper imports. Our salesman, Joe Cleary, was very helpful and professional in walking us through the transaction. Dillon, our technician, was outstanding in explaining all the bells and whistles of our new car. We will definitely...
Jackie Cooper Imports Replied: Congratulations on your new vehicle! Its always exciting to our customer drive away in their new car. We hope to see you soon and thank you for the wonderful review and five star rating. Safe travels.
DealerRater Review
- October 02, 2019
JOSH KELLEY WAS AWESOME TRULY GREAT AT WHAT HE DOES! Set me up with an excellent car. I love it. Thank you so much Josh!
Jackie Cooper Imports Replied: K, thank you for the five star rating and awesome review. Josh is AWESOME! We are so glad to see he was part of your experience. Can't wait to work with you again.
DealerRater Review
- October 02, 2019
I loved my car buying experience with Jackie cooper it was hassle free and stress free my sells man Justine was awesome will buy from them again it was the best !!😃
Jackie Cooper Imports Replied: Welcome to the Jackie Cooper family and congratulations on your new vehicle. Our team members are amazing to work with and are just really good people all around. Thank you for the positive review and five star rating. We appreciate your business. Have a great day!
DealerRater Review
- October 02, 2019
Buying process ok, felt like I was a low person on totem pole. The service afterwards has been subpar....went out town the day after buying truck with my wifes vehicle, so did not have much time to drive or notice anything. After driving when getting back from being out town noticed driver mirror...
Jackie Cooper Imports Replied: We apologize that you didnt feel as if you received the exceptional customer experience we stand behind at Jackie Cooper. Wed love to hear more about why you felt you were low man on the totem pole. We strive to offer only an experience that leaves our customers feeling as if they are a part of our family. Wed also like to hear more about damage that occurred after your drive out of town. All damage to a vehicle for sale is noted at the time of sale. A thorough walk-around allows us to examine the vehicle with the potential customer. If damage is extensive, it will be notated on the Carfax Report that you would have signed at the time of purchase. Please do reach out to us so that we can assist you better in resolving this issue.
DealerRater Review
- October 01, 2019
I highly recommend Jackie Cooper and Jeremy Geiger, great experience quick process and a fair price! Thank you for taking care of my son! Greg, Jeremy and Steve! John Johnson
Jackie Cooper Imports Replied: John, thank you for your kind review and five star rating. We are honored to have an amazing time to assist you successfully. Thank you again for choosing Jackie Cooper Imports and congratulation on your new ride.
DealerRater Review
- October 01, 2019
Knowledgeable, friendly. Service with a smile. The team there makes it very easy to buy a car. Credit process was simple. Good follow up after sale
Jackie Cooper Imports Replied: Thank you for your kind review and a five star rating. Our job is to make car buying easy. So, congratulations on your new job and welcome to the Jackie Cooper Imports family.
DealerRater Review
- October 01, 2019
Great experience. Found the car that was exactly what I wanted. Chris goes the extra mile to make sure I was fully satisfied and even came to my house to set up the home link. Dillon was also extremely helpful.
Jackie Cooper Imports Replied: Congratulations on your new car! We at Jackie Cooper Imports put you the customer first in all our interactions. Thank you for the positive review and five star rating. Safe travels.
DealerRater Review
- October 01, 2019
Everyone at this dealership makes you feel like you are truly wanted for their business. This is my third car bought from here and everything is totally professional
Jackie Cooper Imports Replied: Thank you so much for being a loyal customer. We have a sense of pride when our customer knows that they are valued and cared for by our dealership and team members. We hope to work with you soon.
DealerRater Review
- October 01, 2019
Our sales person Doc made our buying experience very enjoyable We told him kind of car we were interested in and our $amount and he thats exactly what he showed us We sooo appreciated that Our whole experience was very good
Jackie Cooper Imports Replied: Mickey, thank you for taking the time out to share with us your positive review of your experience and five star rating. Doc is a pleasure to work with and he's wonderful person in general. Congratulations on your new car and welcome to Jackie Cooper Imports family.
DealerRater Review
- September 30, 2019
I have bought several cars and recommend to friends. Prices and quality is above average and I would purchase here again. Thank you for the service.
Jackie Cooper Imports Replied: Jim, thank you so much for your recommendation and five star rating. We thank you for being such a loyal customer and we cannot wait to work with you again. Safe travels, friend.
DealerRater Review
- September 28, 2019
Doc was very courteous and informative in our initial visit, showing us only the cars that met our criteria / preferences. Our second visit included a test drive and Doc followed up with all our questions and issues. It was a good experience.
Jackie Cooper Imports Replied: We a Jackie Cooper Imports try to match up our customers with the perfect vehicle that meets their needs and lifestyle. We are happy to see that David was part of your experience. He's extremely knowledgable and friendly. Thank you for the positive review and five start rating. We hope to work with you again soon.
DealerRater Review
- September 26, 2019
II bought my vehicle about 5 months ago brand new , yesterday I had an issue when a warning light check came on , I called the dealer services departments and asked to get it checked out and see if safe to drive it , i have been told to make an appointment and all the appointments been booked for...
Jackie Cooper Imports Replied: Afrite, we apologize for the inconvenience of having to wait for service. We completely understand your frustration over the unavailability of a loaner until the next week. While we earnestly try to accommodate the request for a loaner for every service customer, we just dont have enough loaners to give every service customer, every day. Please understand, a warranty on a vehicle only applies to coverage of service. Unfortunately, it does not mean a guaranteed loaner. Loaners are based on availability. In order to accommodate a request for a loaner, we do our best to work in a service date that will enable us to fulfill that request. Sometimes that pushes the service into the next week. Our service agents are great at being able to explain the urgency of the various service lights based on what has appeared for the customer. For check lights that are urgent, we notify the customer and do our best to get that vehicle in for service immediately, regardless of the availability of a loaner. We hope you understand as we do value you as a member of our Jackie Cooper family and wish to exceed your expectations at every service visit.
DealerRater Review
- September 24, 2019
The sales professional Kendall Taylor was great. He was upfront and easy easy to reach via phone. Financing took a long time, waited over an hour after agreeing to a price.
Jackie Cooper Imports Replied: Val, we appreciate the honest feedback and great rating. Kendall is fantastic and we are so happy to have him on our team. We do apologize for the longer than usual wait time for financing; all types feedback helps us grow as a successful business. We hope to see you soon.
DealerRater Review
- September 24, 2019
Didnt try to sell us things we didnt want or need. Knowledgeable friendly salesman who treated us like family! Would highly recommend this dealership.
Jackie Cooper Imports Replied: Solorbi, thank you so much for your endorsement and feedback. We at Jackie Cooper Imports strive to match people with a vehicle that will work with their needs and lifestyle without adding extra layer of pressure that comes with up-sales of unnecessary items. Car buying can be stressful enough and we want you to have a pleasant experience. You were treated like family because you are family. Thank you for choosing Jackie Cooper Imports.
DealerRater Review
- September 22, 2019
Always an amazing customer experience with Chris Jarrett and Jackie Cooper Mercedes. Thank you for being super efficient and making the process so easy for me!!!
Jackie Cooper Imports Replied: Thank you for providing the opportunity to serve you. It is our pleasure working with you and we are looking forward to working with you in the future. Have a great day.
DealerRater Review
- September 22, 2019
Buying a car stresses me out! Mikey made this such an easy process. It didnt matter the price of car I wanted they treated me great. Im very appreciative!
Jackie Cooper Imports Replied: We completely understand the pressure that comes with purchasing a new car. We at Jackie Cooper Imports strive to make that experience as pleasant as possible. So, thank you for your five star review and congratulations on your new vehicle. Safe travels.
DealerRater Review
- September 21, 2019
I recommend anyone looking for a new car to work with Doc Summerall! He made our car buying experience extremely easy! I will buy my next car from Jackie Cooper Imports!
Jackie Cooper Imports Replied: Thank you so much for endorsing Jackie Cooper Imports. We strive to provide an excellent experience and Doc is one of our best. We look forward to seeing you again!
DealerRater Review
- September 21, 2019
Kendall was great to work with! Relaxed and had everything ready for us to when we showed up. Very good experience! Will be our first stop for our next vehicle.
Jackie Cooper Imports Replied: We are happy to hear that Kendall was able to help you. We appreciate the feedback and we are excited for this partnership. Have a great day!
DealerRater Review
- September 17, 2019
The salesman and general manager couldnt have been more helpful, professional and straight forward. They answered every question I had and discussed every option. First class treatment from everyone at the dealership. Mercedes should be proud to have Jackie Cooper as their dealer in Tulsa.
Jackie Cooper Imports Replied: Babney, Thank you for your Five Star Review and positive feedback! We are happy to hear that Steve and Ed were able to provide you with first class treatment!
DealerRater Review
- September 16, 2019
I am a first time Mercedes buyer and Im angry I havent bought one sooner. Jerrid was a great salesmen and kept the bull crap to a minimal. They also got me into a position to where I will be debt free after my lease. Highly recommended. I will definitely be back.
Jackie Cooper Imports Replied: .
DealerRater Review
- September 15, 2019
This is the second vehicle I have purchased from Jackie Cooper Imports and its the best dealership I have ever worked with. From the sales personnel to the service department, everything is top notch. Not to mention, so many beautiful luxury vehicles to choose from. I purchased my 2018 Porsche...
Jackie Cooper Imports Replied: .
DealerRater Review
- September 15, 2019
I had mashutaq as my sales guy and he was very helpful and knowledgeable. He went above and beyond to help me in finding the right car. I also had josh as my finance guy. Overall was a great experience I would definitely be back.
Jackie Cooper Imports Replied: .
DealerRater Review
- September 13, 2019
We had an excellent experience. People were helpful and professional. We ran through a wide range of the cars features with very clear explanations. It was very useful.
Jackie Cooper Imports Replied: .
DealerRater Review
- September 13, 2019
Everyone was friendly and so welcoming! No hard selling pressure to make decisions, very knowledgeable about cars and service. We were very satisfied with our purchase experience.
Jackie Cooper Imports Replied: Mark K, Thank you for your five stars and your feedback! It is great to hear that you are satisfied with your purchasing experience and were made to feel welcome!
DealerRater Review
- September 11, 2019
I have been purchasing vehicles from this dealership for almost 20 years. Nizar has helped me all these years and always has had looked out for my best interest. The employees at the dealership are one of the main reasons I keep coming back. They take care of me!
Jackie Cooper Imports Replied: Hi LYNNEAANTHONY, We appreciate your customer loyalty! We're so glad to hear that Nizar and our team were able to assist you successfully. Please let us know if you have any further questions or concerns. Thank you for choosing Jackie Cooper Imports! We hope to see you again soon.
DealerRater Review
- September 11, 2019
Muy buen servicio , excelente trabajo me trataron muy bien 👏 muy agradecida con la venta.. en menos de dos horAs me dieron mi troca y fue rpido y sencillo
Jackie Cooper Imports Replied: Hi ARACELYDUNCAN35, Thank you so much for your five-star review! Please let us know if you have any questions or concerns. We're always happy to help. Thank you for coming in!
Google Review
- September 09, 2019
Nice people
Response from the owner Replied: Thank you for your kind review, Greg. We're so glad that our staff was helpful during your visit. Have a great day!
DealerRater Review
- September 08, 2019
From General Manager Steve Lujan to Sales Associate Joe Cleary, unquestionably the best car buying experience Ive ever experienced. service after purchase is unbelievable!
Jackie Cooper Imports Replied: .
DealerRater Review
- September 08, 2019
I have leased five cars from Joe and all transactions have been smooth and stress free. Jackie Coopers staff is always friendly and attentive. Highly recommend!
Jackie Cooper Imports Replied: amlollar, Thank you for your five stars and your continued business! We are happy to hear that our staff has been attentive and friendly towards you with each of your five leases! Thank you for the recommendation!
Google Review
- September 07, 2019
Greg was a nice sales guy to start with but ended up getting up out of his chair and acted very aggressive. I will never come back here. Lowest offer on my car plus cars are much higher than average. Highly discourage buying here.
Response from the owner Replied: Kiker, we are sorry we were not able to find the right vehicle for you during this visit. We understand your expectations were for a specific premium-level vehicle we had on site, but at the price of a competitors lower-trim-level vehicle. We did have the same trim-level vehicle you were comparing to and were pleased to be able to help you hit your target price with it. Our sales professional worked diligently to match your price expectation and make you a part of our Jackie Cooper family. We stand behind our culture of family, as well as an exceptional customer experience. We dont like to hear we were not able to do that for you. We hope you find the vehicle at the price you are looking for. We would love to be able to assist you in that.
DealerRater Review
- September 07, 2019
Entire process was professional and easy. Clear communication and highly attentive in ensuring my wife was comfortable with her selection and in helping her customize all settings in the car. They spent an inordinate amount of time with her explaining all of the options of the car and were highly...
Jackie Cooper Imports Replied: Thank you for your five star review! We are thrilled to hear that our staff provided a professional and easy car buying experience!
DealerRater Review
- September 07, 2019
Loved doing business with Jeremy. He listened to our needs in the next vehicle & was so happy for us & made us feel comfortable with our purchase. The general manager was also phenomenal understanding our budget and respecting it by working with the finance department to make our goal a reality. Now...
Jackie Cooper Imports Replied: Thank you for your five star review! It is great to hear that Jeremy and Chuck were able to work with you and find you the mini-SUV you were looking for!
DealerRater Review
- September 07, 2019
Kerrie was great, the facility top notch. The price was not negotiable and that bothered me: I should have walked away,and stayed away. .. had it not been for my need for a car, the fact that the car did have what I needed and Jerrid , I doubt I would have bought it. I love my car... NOT THE PRICE!
Jackie Cooper Imports Replied: NOVEMBERSUNSET128, We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Weve been looking into this particular visit and there are a few issues here. 1. There is no Kerrie working for us. 2. Jerrid was not your sales person, Jeremy Geiger was. 3. Chuck Griffith wasnt your sales manager, Andy Truman was. 4. The vehicle was priced competitively for the market here right now. It was a great car for a competitive price. You left the dealership at first but came back & bought the car & left happy the second time. At your convenience, can you fix the wrongly tagged team members? We are happy to hear you love your car & thank you for shopping at Jackie Cooper Imports.
DealerRater Review
- September 06, 2019
Great experience.First time buying out from Tulsa which is over 3 hours drive time from where I live.Depth guided every topics.Everyone from sales person to technicians gave thouroghly details about car.I dont mind to drive again to buy another car.
Jackie Cooper Imports Replied: Thank you for your five star review! We are happy to hear the long drive was worth it and we provided you with a great car buying experience!
DealerRater Review
- September 05, 2019
Great experience thanks to Kendall Taylor, our salesman. He was so helpful; patient, kind and no pressure. I am grateful for his guidance and felt so comfortable with him. He would be an asset to any dealership. I would recommend asking for him without hesitation.
Jackie Cooper Imports Replied: Thank you for your kind words and five star review! We are thrilled to hear that Kendall was able to provide you with great guidance and an amazing car buying experience!
Google Review
- September 03, 2019
Response from the owner Replied: Dave, thank you for the five-star review, we really appreciate it!
DealerRater Review
- September 03, 2019
I called about a vehicle and spoke to Nathan. Very professional and answered my questions with honesty. I felt I was treated with respect and that I was wanted. I came to look at the vehicle and Nathan was not there but Jeremy helped us. Very very kind yet professional and I bought the car. I would...
Jackie Cooper Imports Replied: Patsy Wheaton, Thank you for your Five Star Review! We are thrilled to hear that Nathan was able to provide you with a respectful and professional car buying experience! Thank you for the recommendation!
Google Review
- September 01, 2019
Exquisite, Excellence, Enduring, Timeless, Beautiful - When I think of the brand Mercedes-Benz these words come to mind. I must say, this visit to Jackie Cooper Imports of Tulsa, Oklahoma was quite unexpected. I am so glad that I had the pleasure of seeing this car showroom because it is thoroughly...
Response from the owner Replied: Christi, thank you so much for the kind words about our store and staff, we really appreciate it! We hope to have the chance to work with you again soon and for all of your future vehicle needs!
DealerRater Review
- September 01, 2019
Alex was very professional and knowledgable. If she didnt know, she asked someone. I would recommend Alex as your next salesperson an Jackie Cooper for your next automobile dealership!
Jackie Cooper Imports Replied: Thank you for your kind words and five star review! We are happy to hear that Alex was able to assist you in your purchase!
DealerRater Review
- September 01, 2019
This newly remodeled Mercedes-Benz dealership is amazing. Everyone is kind, honest and truly there to make your car buying or leasing experience as easy and enjoyable as possible. The service department is also very prompt and efficient. Exceptional customer service all around. Exactly what you...
Jackie Cooper Imports Replied: Thank you for your Five Star Review! We are happy to hear that you find the remodeled Mercedes-Benz Dealership amazing and that our staff provided you with a great experience!
DealerRater Review
- August 31, 2019
Fast, easy, and pressure free shopping experience. Top notch facility and sales staff. I would absolutely recommend Jackie Cooper Porsche for your new car purchase.
Jackie Cooper Imports Replied: bettyjo_evans, Thank you for your positive feedback! We are happy to hear that our staff provided top notch customer service and a pressure free experience! Thank you for recommending us!
DealerRater Review
- August 31, 2019
Jeremy is a very patient, helpful, compassionate, and an overall great guy. I called and met with him many times before making a final decision. His cooperation made all the difference.
Jackie Cooper Imports Replied: Thank you for your kind words and positive review! We are thrilled to hear that Jeremy was patient, helpful and compassionate during your car buying experience!
DealerRater Review
- August 28, 2019
everyone at Jackie cooper were extremely helpful and kind. Especially Mikey! He made the experience extremely easy and quick and made sure everything with my car was perfect! Thanks guys!
DealerRater Review
- August 28, 2019
We came in to look for a used vehicle still in transit. From the moment we arrived, the staff went above and beyond to make sure our needs were met and to make sure our vehicle buying experience was stress and hassle free.
DealerRater Review
- August 27, 2019
A pleasant, pressure free experience leasing new cars for my wife and myself. Ed Hicks is a pleasure to work with....as always. 25 words? Really?
DealerRater Review
- August 27, 2019
The best Auto purchasing experience in my 17 Yrs of Leasing Mercedes Benz Vehicles., by far! And Ive purchase MB inot only in America, but Germany too, as a US Service Member.
DealerRater Review
- August 27, 2019
Friendly and efficient Andrew Harmon very kind and had a ton of product knowledge. Dillion cole delivered the Mercedes Gle350 , he was terrific spent as much time as needed with us. The overall buying experience was Great will recommend Jackie Cooper to All.
DealerRater Review
- August 27, 2019
Everyone was very helpful in helping me to make the correct decision on a vehicle for my needs. I love my new car. The service department is excellent as well.
DealerRater Review
- August 25, 2019
From the first phone call inquiring about the vehicle, to the handoff of the car, our experience was nothing less than perfect. Joe was the epitome of the perfect salesman. All of the staff was absolutely top notch. Other dealerships could learn a lot from the staff at Jackie Cooper. Well worth the...
DealerRater Review
- August 25, 2019
Wonderful experience in buying a Mercedes! Excellent customer service from the moment you enter the dealership! Nathan, Chuck and Josh were awesome! Will be repeat customers!
Google Review
- August 24, 2019
I've been saving for years for the ultimate dream car, the Porsche 911.After searching for months I came across the one that had all the options I desired on Jackie Cooper imports website so I immediately called to make sure it was still available and It was. I asked about the options and about any...
Response from the owner Replied: Phillip, we are disappointed to hear we didn't give you the exceptional customer experience we stand behind. We earnestly have looked into where the misinformation, and the resulting miscommunication, came from and are working diligently to improve. While we made an honest effort to reconcile the errors during your visit, we understand that your expectations were already set and we do apologize for not delivering on them. Please know, we will continue to look for your 'ultimate dream car' in hopes of finding one that exceeds your expectations so that we might have another opportunity to win your trust. We are a family company made up of family-minded team members and it hurts us that we couldn't add you to our Porsche family. Our General Manager would love a conversation with you in order to help us get better at what we do. If you would like to set up a call, please contact Kristen Doyle at 918-249-9393.
Google Review
- August 22, 2019
Response from the owner Replied: Sag, thank you for the five-star review, we really appreciate it!
DealerRater Review
- August 21, 2019
I worked with Alex and she was wonderful! She even helped with the detailing of my new car and took it to go get gas before I took off in it! All around an amazing dealership. Thanks guys!
DealerRater Review
- August 20, 2019
This was our 1st Mercedes. Everyone was very professional. We have purchased many cars in our 50 years. This purchase was one of the most pleasant of all. The professionalism and courteous attitude of sales, tech support to finance department made the day. Super job!
DealerRater Review
- August 20, 2019
This is the third Mercedes I have purchased and always treated great. I was in a hurry and was provided a temp car so I could make my daughters game and they had everything ready for me upon my return a couple hours later. I will keep coming back.
DealerRater Review
- August 19, 2019
Excellent service! If you are looking to buy your next car, you should check out Jackie Cooper. Their sales and management team will treat you like family.
DealerRater Review
- August 19, 2019
We were treated like family from the first step inside the dealership to the minute we left in our new car. We were treated fairly and kindly throughout the whole process and always felt like the sales team was there to help us achieve our dream car.
DealerRater Review
- August 19, 2019
They offered a great SUV at a really good price. I was treated with respect. No hassles! Salesman was thorough with details. Payment was an easy procedure.
Google Review
- August 18, 2019
Thanks for taking good care of my car.
Response from the owner Replied: Patricia, you are very welcome! Thank you for taking the time to leave us such a kind review, we really appreciate it! If there is anything we can do differently in the future to earn all five-stars please let us know, thank you!
DealerRater Review
- August 18, 2019
I enjoy working with everyone there especially Kendal, and everyone was awesome, I think you need a new policy, but 10, and get 1 free, just saying
DealerRater Review
- August 18, 2019
I approached the Porsche salesperson & told him that I had a plan on trading a Porsche Panamera & a Cayenne in on a 2020- Porsche Cayenne & could he assist? Everything went very well, from the value for the Trade-Ins to finding the new one that I was looking for in Virginia. Jackie Cooper brought...
DealerRater Review
- August 17, 2019
Everyone at the Tulsa Mercedes dealership bent over backwards to give me a good trade in on my Mercedes sedan. My dealer, Kendall, was excellent in finding the perfect car to fit my needs. From the time I started looking to the time I drive out with my new car, everyone did everything possible to...
Yelp Review
- August 17, 2019
Before you buy a used vehicle have a mechanic check it out because their mechanics don't. We failed to do so and within two weeks, our car was in shop for a week with a $3500 bill. We notified the dealership and they sounded like they were going to do something, but haven't heard from them. For the...
DealerRater Review
- August 16, 2019
Easy people to deal with. TW did a great job as well as Alex in financing and the gentleman going over the car features was very helpful.
DealerRater Review
- August 14, 2019
Our salesman, John Rine, was professional and not overly aggressive. He was also personable, informative, likeable and interested in Tulsa since he was new to Tulsa. He was very knowledgeable about Porsche Macan S, although technology is above my pay grade. I can recommend Jackie Cooper Imports...
DealerRater Review
- August 14, 2019
The people are wonderful to work with. This is my second time buying a car from Stan Lewis at Jackie Cooper. He is wonderful to work with and the service department is very good as well. I would highly recommend Jackie cooper for new cars or used cars.
DealerRater Review
- August 13, 2019
Doc broke through all obstacles to get me the best car. I love it, its the right, size & color with all the newest technology. Doc is so knowledgeable; kind & patient. Im so happy!!!! Thank you Jackie Cooper for giving us Doc !
DealerRater Review
- August 12, 2019
From selection to sales to finance was a simple process. There was a lot of patience involved, but our salesman, Nihad Sansoul, made the process very pleasant. We started looking for a Nissan Murano and thought we were going to have to settle for a Rogue. Then, Nihad, who is from Jackie Cooper...
DealerRater Review
- August 12, 2019
This was the best car experience I've ever had in my 56 years of living. I would recommend Jackie Cooper and Jeremy Geiger to any of my friends. *Best Salesman ever* The car buying experience was excellent!
DealerRater Review
- August 11, 2019
Best car buying experience Ive ever had. The entire staff was professional in every way. Jeff & Mushtaq were the Best ever. My entire experience was wonderful!
DealerRater Review
- August 11, 2019
Overall, great service, always making sure youre being helped. 100% recommend checking them out. Great sales team as well. Everyone is super friendly and makes you feel completely comfortable.
DealerRater Review
- August 11, 2019
Great group of ppl. Knowledgeable and friendly. Facility is clean and easy to operate in.. Thwy always call and check up on you after you leave to see if you were good.
DealerRater Review
- August 11, 2019
This was probably the best car buying experience weve had. Joe and Jeff were easy to work with and took great care of us. I would definitely recommend purchasing your next car from here!
DealerRater Review
- August 10, 2019
The sales and finance teams are very accommodating and ready to help get you in your dream car at a great price!! I wouldnt go anywhere else!
Yelp Review
- August 09, 2019
We purchased our car here and had a great experience. Very friendly staff and the price was great. I love my car!
DealerRater Review
- August 09, 2019
My husband and I were treated very well during our first purchase of a Porsche. They did their very best to answer any questions that we had.
DealerRater Review
- August 09, 2019
My husband and I were treated very well during our first purchase of a Porsche. They did their very best to answer any questions that we had. We would definitely buy our next new car from this dealer.
DealerRater Review
- August 07, 2019
Alex was so kind and helpful! As a woman shopping for a vehicle, many of the other dealerships I went to seemed to lack the ability to take a young woman seriously, and it was so nice to deal with someone who did not talk down to me! She made the buying experience so easy and enjoyable!
DealerRater Review
- August 05, 2019
Good overall experience. Doc was friendly and well organized despite heat. Doc also knew a good demo route and kept the conversation going. Thanks dic.
DealerRater Review
- August 04, 2019
Great experience Stan worked hard to get the car I was looking for. Everyone was very professional and courteous. These are more words to complete the minimum of 25.
DealerRater Review
- August 04, 2019
Great service! I live in okc and Stan made everything super easy!! Jackie Cooper is the only place to go! Adrian went over everything and was super helpful!
DealerRater Review
- August 03, 2019
We had a wonderful experience at your dealership. Our salesman was delightful and made the car buying experience very easy. Your staff was so kind as they navigated us through the process of buying our car as well as making sure we were comfortable learning all the fun new things our car can do.
DealerRater Review
- August 03, 2019
I had a wonderful experience shopping and purchasing my new vehicle from Jackie Cooper Imports! Nizar and John took super great good care of me. Id recommend Jackie Cooper Imports to everyone!
DealerRater Review
- August 02, 2019
Jeremy Geiger was very helpful. He had the cars we were interested in pulled into the shade and the a/c running. Everyone inside the dealership spoke to us as we passed by. Great experience!
DealerRater Review
- August 01, 2019
Everyone at Jackie Cooper Imports make the whole car buying process wonderful. They go out of their way to be helpful and got me in the car of my dreams.
DealerRater Review
- August 01, 2019
Everyone from my first email trying to get financed to the guy washing my brand new purchased car was amazing. Chuck, Greg, and Alex really left a great impression on my husband and I and we will recommend JC to everyone we know. Thank you for the great service!
DealerRater Review
- August 01, 2019
Jackie Cooper has a professional team and make the purchase experience easy. Our sales professional Doc was great to work with along with Chuck. Larry in their finance department was great too.
DealerRater Review
- July 30, 2019
Excellent sales team and excellent customer service. Dealership is clean and has several amenities that make a customer feel comfortable. Would recommend this dealership to anyone.
DealerRater Review
- July 30, 2019
Efficient, friendly, easy, price value, knowledgeable and good service. We have purchased cars at Jackie Cooper for many years and thats why we keep coming back
DealerRater Review
- July 30, 2019
They worked hard to make it an easy out of town buying experience:) Cheyenne and Mike worked together to get my documents in order and helped with my trade in and got me in my new Porshe !!!!
Google Review
- July 29, 2019
Just love it...love looking for my next car
Response from the owner Replied: Thank you for the review, Christie!
DealerRater Review
- July 28, 2019
Was a pleasant and non eventful purchase which is want I like. Everyone was helpful and very professional Adrian was very knowledgeable about all the ends and outs pertaining to the car
DealerRater Review
- July 28, 2019
Nathan Lovell was an excellent salesperson who is a genuinely good human being. He was very knowledgeable about the cars, and wasnt pushy at all. He listened to our wants and needs and pointed us into the direction we needed. I did extensive research online before coming out, and he expanded on that...
DealerRater Review
- July 28, 2019
There is not a person at this dealership that I have ever dealt with who doesnt truly showed genuine concern and friendship toward me. They often answer a question before I even know to ask, which give me great confidence and trust. As complicated as some of the technology has become in the...
DealerRater Review
- July 28, 2019
There is not a person at this dealership that I have ever dealt with who doesnt truly showed genuine concern and friendship toward me. They often answer a question before I even know to ask, which give me great confidence and trust. As complicated as some of the technology has become in the...
DealerRater Review
- July 26, 2019
Great job by Jeremy. One of our best experiences buying a car ever. Jeremy made it easy and and enjoyable and delivered the vehicle on his day off!
DealerRater Review
- July 26, 2019
My experience with Mercedes and Jackie Cooke was very pleasant and even fun. The personnel are top notch and all very professional, especially jarid. They made my car buying experience a pleasure.
DealerRater Review
- July 25, 2019
I purchased a used BMW from Jackie Cooper Imports, off of their website, sight unseen. My sales rep, Jeremy, understood my anxiousness and was excellent to work with. He went beyond the call of duty by sending me pictures and videos to help me see how awesome the car really was. I would do it again.
DealerRater Review
- July 23, 2019
My husband and I had a phenomenal experience from the minute we entered the dealership. Aaron, the salesman, was attentive and accommodating to our requests.
DealerRater Review
- July 22, 2019
Friendly, knowledgeable sales staff. Courteous admin. People too. Immaculately clean facilities. Nice selection of vehicles plus free snacks and coffee. Closing took longer than expected however.
DealerRater Review
- July 22, 2019
So much to say about this dealership. We had some issues with a dealer in Texas during our buying process and decided to give Jackie Cooper a try after reading the reviews. Our appointment was set up for 9:00am on a Saturday morning. We pulled in around 8:40 and there was already someone waiting to...
DealerRater Review
- July 21, 2019
Nathan was our salesman, very nice young man so very informative and very polite and aslo very helpful. Cant remember all the other guys names but they were all very pretty polite and so very friendly
DealerRater Review
- July 20, 2019
We all have access to the internet so start at a competitive price. The initial price was 6k over comparable cars around the country. The dealership almost lost a sale by not pricing competitively from the start.
Google Review
- July 18, 2019
Don't buy any car from this place...they are bunch of liars. I bought a Mercedes GL450 which they told me that it is in pristine condition without any history of damage. later on I found out that there was a Hail damage claim and now they are refusing to own the responsibility. THEY SOME HOW...
Response from the owner Replied: Raj, we are sorry to hear about the frustration you experienced after your purchase with us in July of 2016.. We aim to provide exceptional customer service to all of our customers and we apologize for falling short during your visit. In addition, we have no record of your previous review however would appreciate the opportunity to hear about your concerns in further detail. Please reach out to our team at your earliest convenience. Thank you.
DealerRater Review
- July 18, 2019
The whole dealership was above excellent. Greg Gleeson, Alex and Jennifer were awesome. Will be back for my Macan. Every employee from GM down asked to make sure I was okay and was being taken care of
DealerRater Review
- July 17, 2019
This is my 2nd purchase with Jackie Cooper, and I got to say This is the place where my family, and Friends should be buying from. From the start of the buying process to the end they are well trained and knowledgeable about what they are doing. My salesman Doc. Wow! He took charge from the get...
DealerRater Review
- July 17, 2019
Sales person was very helpful and the service was good. All the people were very friendly and helpful in assisting on how to operate the vehicle.
Google Review
- July 17, 2019
Response from the owner Replied: Thank you for the review, Alexandra!
Google Review
- July 16, 2019
Don't buy any car from this place...they are bunch of liars. I bought a Mercedes GL450 which they told me that it is in pristine condition without any history of damage. later on I found out that there was a Hail damage claim and now they are refusing to own the responsibility. THEY SOME HOW...
Response from the owner Replied: Raj, we are sorry to hear about the frustration you experienced after your purchase with us in July of 2016.. We aim to provide exceptional customer service to all of our customers and we apologize for falling short during your visit. In addition, we have no record of your previous review however would appreciate the opportunity to hear about your concerns in further detail. Please reach out to our team at your earliest convenience. Thank you.
Cars.com Review
- July 16, 2019
This is a fraud business and I am filing a civil lawsuit against them very soon. Be careful buy car from this place!! I bought a certified pre-owned Mercedes from this dealership and paid the premium price for it to find out that the car had hail damage in the past which they never disclosed. They...
Forrest Blake Replied: Mr. Srivastava, We understand that you are frustrated that you are not able to claim diminished value on your vehicle after your recent vehicle accident. In 2016, when you purchased the vehicle from us, the Carfax on this vehicle showed no claims and no damage. It was a clean Carfax report. Your signature on the Carfax report for this vehicle is evidence that you understood exactly what we knew about the vehicle. There was no evidence of damage to the vehicle, no report on the Carfax, and no disclosure by the previous owner. We could not have known about previous hail damage any more than you could. We only learned of the hail damage when you told us after trying to file a claim for diminished value and was denied that claim. We are an upstanding family company, locally-owned and operated with a culture of ethics, honesty, and an exceptional customer experience. For transparency purposes, we voluntarily partnered with the Better Business Bureau, as well as the Used Motor Vehicle and Parts Commission, to look into our sales interaction with you in order to assure you we were not being fraudulent. Neither organization has found us to be dishonest in this transaction; only that we did business appropriately for the information we all had at the time.
DealerRater Review
- July 16, 2019
Stan Lewis is the best!! Mr Lewis has been my sales rep since 2009. He is very knowledgeable and patient. Stan and the other employees at Jackie Cooper make your overall experience spectacular!!
DealerRater Review
- July 14, 2019
After buying new cars for 30 years this is easily the best experience I have ever had purchasing a new car. Excellent pricing and by far the best service Ive ever had.
DealerRater Review
- July 13, 2019
Doc was our salesman. He was quick to act upon our request for information and never put pressure on us to do anything. Great experience and a very fair price is what we got. All in all it was the best car buying experience we have had. Would definately recommend Doc and Andy to anybody looking for...
DealerRater Review
- July 12, 2019
There are many places you can purchase an automobile. There are an infinite number of sales consultants who would love to sell you a car. What truly matters at Jackie Cooper Imports is providing their clients the most enjoyable, stress-free shopping experience that is free from any hassle. We are...
DealerRater Review
- July 12, 2019
I have bought eleven cars from Jackie Cooper and in each case, the customer service was amazing. I have bought my last few cars from Jonathon Walter and he always goes above and beyond to make sure your purchase is everything you expect.
DealerRater Review
- July 11, 2019
From model evaluation to final document preparation, the team at Jackie Cooper was prepared and communicative. This was our first purchase at the dealership. All of our expectations have been met or exceeded.
DealerRater Review
- July 11, 2019
Best experience ever! Very knowledgeable, kind, empathetic and amazing!i. Working with Doc made the experience so easy! Doc had a very confident and professional appearance and attitude! Will recommend everyone to him!!!
DealerRater Review
- July 10, 2019
I recently purchased a 2012 Mercedes CLS 550 from Jackie Cooper and my Salesman Nathan delivered Outstanding Customer service during and after the sale. I would recommend that you personally ask for him and i guarantee that you will be satisfied with the quality of service that he offers....
DealerRater Review
- July 09, 2019
Nathan Lovell was great to deal with, friendly and professional. This was my 1st vehicle Purchased from Jackie Cooper, and I would recommend and will purchase from them in the future. Thank you Nathan for your help.
Google Review
- July 06, 2019
Quick buying process, knowledgeable not pushy salesmen.
Response from the owner Replied: Amanda, thank you for the kind words and five-star review, we really appreciate it!
DealerRater Review
- July 04, 2019
My experience at Jackie Cooper Imports was the best experience that I have ever had purchasing a Mercedes or any car in my life. My salesman, Nathan was friendly,knowledgeable and very helpful .
DealerRater Review
- July 04, 2019
I was in a search of a vehicle due to my old car not working anymore. The agent that help me was Doc. This was my very first time purchasing a car on my own and I must say Doc and Jeff made the process easy. They help me out and made sure I left with my car that day. I am very satisfied with the...
DealerRater Review
- July 04, 2019
My son's hunt for a very specific car is what brought us to Jackie Cooper Imports. The dealership is beautiful, the staff is very friendly and accommodating. Our salesperson was David "Doc" Sumrall, he was amazing, very pleasant and professional. The finance manager, Amy, did an awesome job...
DealerRater Review
- July 03, 2019
I had the opportunity to meet with Doc. He was very polite, patient, helpful and I recommend him 100%. He was awesome. The dealership is beautiful. It was just all around great!
Google Review
- July 02, 2019
Response from the owner Replied: Rodney, thank you for the five-star review, we really appreciate it!
DealerRater Review
- July 02, 2019
No pressure, very friendly, really good experience. The customer service through out our process was impressive. We will definitely be back for our next vehicle.
DealerRater Review
- July 01, 2019
TW Hassan did a great job as our salesperson. Knowledgeable and helpful. Found the car we liked and got a fair value for our trade ins. Overall very pleased
DealerRater Review
- June 30, 2019
After searching for a vehicle for weeks online I change my radius to include Tulsa. So glad I did. Jeremy our salesman went above and beyond to help us. He took videos of the Yukon and sent them to us to help us make sure it was worth the three plus hour drive. Jeremy also was able to help us get...
DealerRater Review
- June 30, 2019
Great customer service, very friendly staff. Dillion did a great job of explaining all the features of the vehicle! Will definitely recommend buying a car here to friends!
DealerRater Review
- June 30, 2019
The new car experience and service was excellent in every regard. The sales group was proactive and professional. They also definitely displayed that they appreciated and valued the customer.
DealerRater Review
- June 29, 2019
Excellent sales & management team. Jerrid and Chuck were easy to work with. Sales people were very observant to make sure we didnt need anything.
DealerRater Review
- June 29, 2019
Ive had 4 Mercedes now this last one. C300 coupe is my favorite. Doc Summerall fixed me up right and got me ibto this beast . Fir the best customer service see Doc .
DealerRater Review
- June 29, 2019
Ive had 4 Mercedes now , this last one. C300 coupe is my favorite. Doc Sumerall fixed me up right and got me into this beast . For the best customer service see Doc . Everyone from the Sales manager Ryan to the financing area Larry King ,, all first rate .
Google Review
- June 27, 2019
Jackie Cooper Imports knows how to make car buying an enjoyable experience. Amazing service. Jarrid went out of his way to be helpful. Seemed to really enjoy his job. Chuck added the perfect touch by introducing us to the Wizard, a Tulsa artist who applied pinstripping; Alex was very helpful in...
DealerRater Review
- June 22, 2019
Everyone we came into contact with was extremely nice and helpful. It was a painless process. Our sales rep was amazing. Thank you Chris Jarrett.
DealerRater Review
- June 22, 2019
This has been one of the best experiences ever! Every car I have bought has been with Jackie cooper and I have always had good service. Today my service was on another level. My salesperson Alex sis a great job of assisting us in our car buying experience, every question was answered. Then, the...
Google Review
- June 19, 2019
Offered for a vehicle they had listed. Absolutely refused to budge one single cent. I went to OKC and bought a car. Less than 2 weeks later they listed the car i wanted for exactly what i offered. Called the sales manager and he said what happened was they were already upside down in that car. Lol...
Response from the owner Replied: Lor, we are sorry to hear about the frustration you experienced after your visit with us. We aim to provide exceptional customer service to all of our customers and to hear that we fell short during your visit is upsetting. However, we appreciate your feedback and plan to use it to better ourselves, and we hope to have the opportunity to work with you again in the future for any of your vehicle needs.
DealerRater Review
- June 18, 2019
We have bought several cars from Mikey Molina in the past. He is a very good salesman and goes out of his way to inform you about the cars options etc
DealerRater Review
- June 17, 2019
Extremely satisfied with the professionalism of the staff. Very comfortable environment and staff was great to work with. Did not feel pressured into committing to something that we may regret.
Google Review
- June 15, 2019
Awesome place!! My 14 year old son loves luxury sport cars!! He always dreamed of going to the lot and taking pictures. They let us!! Thank you!! He loves cars so much that he was excited about a carfax report that he found on a car that he liked...lol Unfortunately his twin brother didn't want to...
DealerRater Review
- June 15, 2019
We were very impressed with the buying experience at Jackie Cooper Mercedes Benz. My wife loves her new GLA 250. Stan the salesman took the time to discuss her specific wants in a vehicle picked out the right unit. We then test drove the car and made the purchase at a very good price in under 2.5...
DealerRater Review
- June 15, 2019
Andrew Harmon was very easy to deal with. I bought a car from another state and they kept me updated through the entire process. It was a really great buying experience, I highly recommend dealing with this group of professionals.
DealerRater Review
- June 15, 2019
Starting with the very helpful and knowledgeable salesman Doc and finishing with friendly and efficient Alex who completed the paperwork and helped me sign the deal - all was a pleasure with no salesman pressure. Thank you!
DealerRater Review
- June 14, 2019
This was our first purchase with Jackie Cooper and we were pleased with the total experience our salesman Nathan was very professional very polite and accommodating to our needs I would highly recommend anyone to Jackie Cooper's dealership
DealerRater Review
- June 14, 2019
Nathan Lovell, Chuck Smith and Larry King were a pleasure to deal with. Very professional and caring. They are committed to delivering a top client experience. I appreciated that.
DealerRater Review
- June 14, 2019
Exceptional services from Jonathan who went above and beyond to ensure our first Porsche purchase is a memorable one and indeed it was. I highly recommend Jackie Cooper for your next Porsche.
DealerRater Review
- June 13, 2019
Ive always had great service at Jackie Cooper. I just purchased my third car. The salespeople are always accommodating and friendly.i highly recommend making your next car purchase at Jacky Cooper.
DealerRater Review
- June 12, 2019
One would expect a higher level of service from a luxury vehicle dealership...and they certainly did not disappoint us. Everyone is extremely professional and very kind. They went out of their way to make us comfortable and were genuinely pleased that we were happy. They not only respect their...
Google Review
- June 11, 2019
DealerRater Review
- June 11, 2019
Great experience. Thank you for making my dreams come true. Never thought I would be able to own a car of this magnitude. Very humbling opportunity.
Google Review
- June 10, 2019
Top of the line sales and service, with great staff. But get ready for "sticker shock" on oil change if you've usually done them at Walmart.
Google Review
- June 05, 2019
DealerRater Review
- June 02, 2019
My Dad has been purchasing cars from Doc for more than a decade...his professionalism and ease to work with made us decide we wanted to carry the tradition of purchasing from Doc to a second generation in our family.
DealerRater Review
- June 02, 2019
Nizar took the time to bring this deal together. I had taken my wifes 718 S in for service and got a Macan as a loaner. After a few days, we decided to look into the Macan further. Nizar took the time and made the effort to help us locate a new 2019 Macan S. And the deal was done! They even...
DealerRater Review
- June 01, 2019
I dealt with Andrew and Larry . After I told Andrew what my wife and i Needed , Andrew quickly pulled the exact. two cars we wanted . Larry Pulled a rabbit out of the hat on the loans and obtained favorable loans His. skill was amazing In summary. dont lose these men! They. are two of your...
DealerRater Review
- June 01, 2019
Jonathon was extremely helpful in every way. He was great at getting back with me every time and always answered my questions and made all of the adjustments that I needed. He couldn't have done a better job. I'm very happy with this dealership!
DealerRater Review
- June 01, 2019
Brian Goss was able to find the car I had been searching for. I had a budget, so I planned To have to buy an older car. So, o was looking At the 2015 Nissan Altima, but of course wanted a peek at the 2018 Altima SV. The price difference was barely enough to even notice once I got into the 2018...
Google Review
- May 30, 2019
Jackie Cooper Imports knows how to make car buying an enjoyable experience. Amazing service. Jarrid went out of his way to be helpful. Seemed to really enjoy his job. Chuck added the perfect touch by introducing us to the Wizard, a Tulsa artist who applied pinstripping; Alex was very helpful in...
DealerRater Review
- May 29, 2019
Why: each individual at JCI treats the customer as if theyre buying the most expensive car on the lot...regardless of your budget or if youre just looking. Very patient to answer questions and offer multiple test drives, etc.
DealerRater Review
- May 26, 2019
This was by far the best and easiest experience we have ever had when purchasing a vehicle. We never once felt like we were being given a sales pitch or pressured. TW was more than helpful and informative.
DealerRater Review
- May 26, 2019
After submitting my interest online for some vehicles I was quickly contacted by Jackie Cooper. Once we set up an appointment to view the car we had a great experience with our salesperson Jeremy. He went above and beyond to make sure we were happy with car and the sales experience was terrific! My...
Google Review
- May 25, 2019
Amazing service!!! Chuck was very helpful and answered all of our questions.
DealerRater Review
- May 25, 2019
We just moved to the area. Daughter was home from school on a break and had issues with her Mercedes convertible top. The service department got it up for us at no charge. We told them then we would be back when we needed a new car. When we came into buy we were very impressed with the service. We...
DealerRater Review
- May 25, 2019
Jackie Cooper Imports knows how to make car buying an enjoyable experience. Amazing service. Jarrid went out of his way to be helpful. Seemed to really enjoy his job. Chuck added the perfect touch by introducing us to the Wizard, a Tulsa artist who applied pinstripping; Alex was very helpful in...
DealerRater Review
- May 25, 2019
I came in looking for one car and drove home purchasing two.Nathan Lovell was super as was the entire team. Buying two vehicles takes time but the management and finance staff made my wife and I priority one even staying two hours past closing time. Jeff in finance went above beyond to get me a...
DealerRater Review
- May 25, 2019
Had a great experience again! This is our 2nd vehicle through Jackie Cooper Imports and so glad Doc was still there to make our experience wonderful again! He's awesome! Everyone who helped us through the experience was great! Thank you! We'll see you next time!!
DealerRater Review
- May 24, 2019
Great experience ! T.W and Dillon both are very helpful ! Also they make me feel very welcome and they love to have us as Mercedes family ! Also Dillon Cole went extra mile to help me to know my new car ! Love these two gentlemen ! Mercedes will have my business from now on !
DealerRater Review
- May 24, 2019
Everyone I dealt with was exceptional. Doc, Andy and Larry all made me feel appreciated even though I purchased an older model used car and not an expensive import. I feel I got a fair deal on my purchase. They went above and beyond to assure my satisfaction. I will definitely recommend Jackie...
DealerRater Review
- May 23, 2019
Mr. President was the BEST! Made everything so super easy for me! He dealt with me in such a fair manner, and was so easy to communicate with!
Google Review
- May 22, 2019
DealerRater Review
- May 22, 2019
Sales staff was courteous and helpful. We looked at several models before making our choice. They were patient and not pushy . No gimmicks or tricks. Mikey and the team were easy to work with. Only issue we experienced was the fact we had been working outdoors when it started raining so we decided...
DealerRater Review
- May 22, 2019
We have purchased 2 vehicles from Jackie Cooper Imports and both from the best salesman ever 'Doc' , ask for him, he's wonderful! Everyone in the process was friendly. They got us in and out! Thanks Doc and the Jackie Cooper Imports family, we'll see ya next time!
DealerRater Review
- May 21, 2019
Bought a used car for my son and was treated like we were buying a new Porsche. Super easy transaction quickly and efficiently processed through sales AND finance. If you need a car new or used ask for Doc and Andy! Put my son in the car and sent him back to school in Kansas and he had a great...
DealerRater Review
- May 19, 2019
Ryan and Greg went above and beyond in finding the exact car we wanted. They really listened to us and kept us informed and made things happen. Such a wonderful experience!
DealerRater Review
- May 18, 2019
This is my second Mercedes purchase. I gave Doc what I was looking for in a new vehicle and had it ready for me to check out later that afternoon. The newer vehicle was exactly what I was looking for, the deal was too sweet to pass up! Thrilled with my newer Mercedes!
DealerRater Review
- May 16, 2019
Corporate Mercedes is making a big mistake by removing the special environment in the service department that made us feel like friends more than customers. When Corporate did away with service rep offices, the friendly and more personal atmosphere dissolved. We used to have a special feeling...
DealerRater Review
- May 16, 2019
Buying a used car can be intimidating and frustrating. I look for service people that can be as honest and transparent as possible. Withholding of information about the car unless and until the prospective client uncovers some vehicle deficiency further exacerbates the buyer beware reality of car...
DealerRater Review
- May 15, 2019
The service was excellent. Staff were all friendly and helpful! Very attentive. As soon as I was on the lot Mikey spotted me and assisted
DealerRater Review
- May 12, 2019
This team earned the rating. We came to buy a car that day. Everyone worked together to make this happen. win/win! This team top to bottom is outstanding. Each experience over past thirteen years has met and exceeded expectations!
DealerRater Review
- May 12, 2019
We went to the dealership knowing what we wanted. The salespersons didnt try to pressure us in anyway. Was an awesome environment with always someone asking if we needed help,snacks o something to drink. There was awesome customer service and knowledgeable employees working there. We will be taking...
Google Review
- May 11, 2019
Amazing car buying experience. Nathan Lovell jumped right in and got me into the perfect vehicle! He was so easy to work with and made sure I was comfortable throughout the whole process. I will definitely recommend this place and Nathan to everyone I know looking for a new car.
Google Review
- May 08, 2019
DealerRater Review
- May 08, 2019
Easy to deal with, didnt low ball initial offer on trade. Financing was quick and easy. In and out in a couple of hours.
DealerRater Review
- May 08, 2019
I leased my third Mercedes, second from Jackie Cooper. Joe Cleary has handled both of my leases and one with my wife. Our transactions have been very easy and actually enjoyable. We anticipate continuing to lease our vehicles with Joe and Jackie Cooper.
DealerRater Review
- May 07, 2019
After searching online for a GLE, it was more than worth the drive from KC to Tulsa. Not only was the price better by thousands, the humbleness and transparency made the sales process better. Soon KC will stop taking for granted customers when you can get better sales and service by traveling a few...
DealerRater Review
- May 07, 2019
Thank you Doc for having patience with me while I was trying to decide whether or not to go from my IS250 Lexus to a Rubicon Jeep. That transition was a huge deal for me, but you and everyone at Jackie Cooper helped make me feel comfortable and reassured me that the Fireball Rubicon Jeep was the way...
DealerRater Review
- May 06, 2019
I am 66 and bought a lot of cars but this was the first time I was offered a very fair price on my trade in and the price of the new car the VERY first offer. Negotiations took maybe 10 minutes. Friendly, knowledgable and fair minded staff
DealerRater Review
- May 05, 2019
Joe was patient and helpful. He answered all my questions and made up for previous bad experience. He spent time and did not rush me through
DealerRater Review
- May 05, 2019
The best experience that Ive had purchasing a vehicle. Wasnt sure exactly what I wanted for my next car and they were very patient, showing me all of the options. Staff truly worked as a team and I never felt pushed or rushed. Will definitely return for my next purchase!
DealerRater Review
- May 05, 2019
Don't understand why JC Infiniti Division couldn't have done better on a 2019 Infiniti QX50 after Buying/leasing 5 cars in 10 years from them. Still, the MB Div. was perfectly fine to deal with & I would not hesitate to give them 1st shot when current lease is up.
DealerRater Review
- May 05, 2019
My experience in acquiring a certified preowned Porsche was Pleasant. I did not feel pushed or pressured. All questions were answered to my satisfaction. The price negotiated was fair. In total, it was time well spent and customer service was awesome.
DealerRater Review
- May 04, 2019
Tried this dealership based on a friend recommendation and I am pleased with the experience. Probably will continue to shop from this dealership in the future
DealerRater Review
- May 02, 2019
Ed took excellent care of me again. Overall I was treated as one would expect at a Mercedes dealership. Quality of customer services were excellent at all levels
DealerRater Review
- May 01, 2019
Everything was as advertised and even better. The car was in great condition and all the employees were very helpful and a pleasure to deal with. I would recommend Jackie Cooper imports to anyone.
DealerRater Review
- May 01, 2019
Have purchased three autos from this dealership and have had all of them serviced there as well. Cant say enough good things about them.
Google Review
- April 30, 2019
I dont recommend getting finance through this dealership. They gave me very high interest rate for a car I asked about. but when I went to other dealers the gave me 4%
Google Review
- April 29, 2019
Very friendly staff and good price
Google Review
- April 28, 2019
Because of several bad experiences over a period of 10 years, I can only say that they seem to have dramatically improved.
DealerRater Review
- April 28, 2019
The focus of Jackie Cooper Imports is quite obviously customer satisfaction. They made every request I had a priority and I felt that I was always treated with respect throughout the car-buying process.
DealerRater Review
- April 27, 2019
Chris Jarret took great care of us from beginning to end. He was the key to us being completely satisfied. Very knowledgeable and fun to deal with. Larry had all the paperwork ready when we showed up for delivery, and Merideth answered every question we had during the delivery. Best all around...
DealerRater Review
- April 25, 2019
Stan was very professional and made the experience easy and enjoyable. Adrian was knowledgeable and patient in explaining the operations of the vehicle. It was an overal great experience.
DealerRater Review
- April 25, 2019
I've been buying cars from JCI for about 25 years. I've always been treated respectfully whether for service of purchases. Everyone treats the customer with respect and kindness. I consider many of the employees as my friends. Can't imagine buying a car anywhere else. Andy Truman helped me find a...
DealerRater Review
- April 25, 2019
Jeremy was great to work with when purchasing the car. He was very friendly and, although relatively new, was willing to find answers for any questions
Google Review
- April 24, 2019
Always the consummate professionals.
Google Review
- April 23, 2019
Very friendly staff and good price
Google Review
- April 23, 2019
Google Review
- April 22, 2019
DealerRater Review
- April 21, 2019
Tw gives excellent advice and honesty. Ryan spent 1 on 1 time clarifying last minute issues with me. Will def come back for next car or suv.
Google Review
- April 20, 2019
Google Review
- April 20, 2019
Because I have never been here, I see no reason to punish this car lot for Google's stupid location finder.
DealerRater Review
- April 20, 2019
Nizar, Jeff and Stan treated us well and we would buy from them again! I would however recommend double checking for plastic wrap being completely removed from around the seats and headrests as well as wiping down the doorjambs when detailing the car for pickup.These were Minor issues that in no way...
DealerRater Review
- April 20, 2019
This was the smoothest car buying process we have ever experienced. Chris Jarrett was very upfront about pricing and financing so we knew where we stood. He was most gracious and we felt very valued as his customer. Our delivery specialist, Adrian, was very knowledgeable and made sure we were...
Google Review
- April 20, 2019
I went to pickup a MB part & the mechanic installed it free. He assured me after inspecting the headlights that I wasn't going blind! I didn't have the xenon on the driver's side just a regular bulb. Going to order the kit online ($69-129) instead of a new light assembly ($800)
DealerRater Review
- April 19, 2019
Leased a new car this week and I'm so impressed with everyone at Jackie Cooper. Jonathan gave me a great price up front and supplied all if the numbers and info that I asked for. He answered my questions quickly and tracked my car for me until it arrived. Larry and Nizar made the paperwork process...
DealerRater Review
- April 17, 2019
TW is great to work with. Very happy with my new car. I would recommend working with him. He was very helpful. Meredith was also great explaining how everything worked.
DealerRater Review
- April 14, 2019
Really enjoyed the whole experience. From TW Hassan, to Jeff Badley, to Adrian, who really showed me all about the car. The product sells itself, but the people make the difference.
DealerRater Review
- April 14, 2019
Cares. my first new 911. Have bought 2 used Carrera's in my past.. Jonathan was very helpful, informative and understanding of the specs and options I desired.in buying the car. He searched the entire country for the car. The first two cars we tried to procure were interesting encounters...
Google Review
- April 11, 2019
Very friendly staff and good price
Google Review
- April 11, 2019
Very friendly staff and good price
DealerRater Review
- April 11, 2019
Dana and I went into Jackie Cooper Imports to look at new luxury vehicles. We had received a Luxury Auto Bonus from CorVive back in October 2018 and we were ready to start shopping. After meeting with Danas high school friend, Jeff Badley, he introduced us to Greg Gleeson. Long story short, we drove...
Yelp Review
- April 09, 2019
Buyer be wary of Pre-Owned additional warranty purchases from this dealership. Purchased Another Luxury vehicle with 14k miles (still had warranty w/Lexus) & purchased from Jackie Cooper 'additional exterior & interior, windshield coverage'. Basically was sold to us as the same add on warranties you...
DealerRater Review
- April 08, 2019
Ive bought cars at almost every major dealership in the area. Jackie cooper is the best one of the bunch. Purchased a used vehicle here, and they were more picky of the car I bought than I was! That shows they actually care about every car sold from them.
DealerRater Review
- April 08, 2019
Chuck Griffith and his team were amazing. They quickly understood my wants and needs and found the car that met those needs. I buy a new car every 2 to 3 years and this was the best car buying experience Ive had!!!
DealerRater Review
- April 07, 2019
Everyone at the dealership provided a friendly, no pressure car buying experience. They worked around our busy schedules, which caused numerous delays. I am excited about the car, the sales experience and the deal I recurved.
DealerRater Review
- April 07, 2019
Started off slow due to personnel issues but ended very well. Greg and Larry were great. We were impressed with the building and employees. Everyone we I encountered made sure we were taken care of
DealerRater Review
- April 07, 2019
Just a nice atmosphere overall, good people, very friendly and pleasant,from Jerrid to the sales mgr, through the finance lady. Very professional, but not uppity.
Google Review
- April 06, 2019
Very well run, professional.
DealerRater Review
- April 06, 2019
I was in and out with exactly want I wanted in the shortest time that Ive ever spent in a dealership. I love the update and renovations to the show room.
DealerRater Review
- April 06, 2019
I knew exactly what I wanted. The dealers at Jackie Cooper facilitated that. Within under an hour I was driving away in my new vehicle. Cut-and-dry simple with no BS!
DealerRater Review
- April 02, 2019
Doc was a really good salesperson! He was very personable and not pushy at all. He truly cared about us and not just selling a car. This was our first experience at Jackie Coooper and I can tell you it wont be our last.
DealerRater Review
- April 02, 2019
Personalized customer service and very easy to work with , great experience! Jerrid Cook is top notch! Thank you for making our car purchase hassle free !
Google Review
- April 01, 2019
Great customer service! The entire staff treated us like we were at home. Our Sales Rep, Nathan, was outstanding as well. Very friendly! Not once did he make us feel pressured to buy a vehicle. I would definitely recommend Jackie Cooper for anyone looking for a new car to buy.
Google Review
- April 01, 2019
Porsche and Mercedes dealership
DealerRater Review
- April 01, 2019
We have bought 5 cars from Doc Sumrall in the past 10 years, and each time hes been patient while we decide exactly what we want. I think we went on 5 test drives of different cars before settling on my favorite car yet! If you are looking for something specific he always keeps you in mind. His...
DealerRater Review
- March 31, 2019
I would like to commend the Jackie Cooper dealership and the outstanding service that we received today. I would especially like to thank Nathan Lovell for his professionalism and courtesy. Nathan done an excellent job and was very respectful and Informative. We are completely satisfied!!!
DealerRater Review
- March 31, 2019
Our experience was top notch, we have purchased a total of 5 vehicles from jackie cooper, 4 Nissans and this new one, our first Mercedes-Benz. We have had a great experience and dont foresee purchaseing from any other dealership. Our experience was and always has been excellent. In any venture...
DealerRater Review
- March 31, 2019
The entire experience was straightforward and transparent, with no pressure at any point. Cooper found the car with equipment and color I wanted and quickly did a dealer trade. A first class operation selling first class vehicles.
DealerRater Review
- March 30, 2019
My overall experience with Jeremy Geiger was absolutely amazing. Even though he is my brother he would treat any buyer the exact same. From the beginning of asking if he had my dream car to handing me my keys I felt no pressure at all. I will tell literally everyone to come to Jackie Cooper...
DealerRater Review
- March 30, 2019
My car broke down on a Monday & In no time, I was cruising off the lot in a 2018 Nissan Rogue that is, absolutely beautiful!! Exactly my dream car Ive wished for all these yearss, they made it happen!! Steve. Kendall. Chuck. Andy & Larry. I couldnt have been in better hands at Jackie Cooper....
DealerRater Review
- March 30, 2019
I have purchased many cars in my life and seldomely you find honest dealerships. I worked with Chris Jarett and Nizar Khaled and they walked me through the whole process and experience. Ot was straight forward, no haggling, no pressure, and they were more concerned about my experience than just...
DealerRater Review
- March 28, 2019
My first experience involve asking a Jackie cooper employee for the name of a sales person. The one he highly recommended never responded to my email or returned my voicemail. Odd business practice in this day and time. Then I asked for a price online and was responded to almost immediately. When...
DealerRater Review
- March 27, 2019
The entire team pays close attention to details! Doc Sumrall did not miss anything I voiced that I wanted in my new car and purchasing package. He worked hard to make sure I left with the car I wanted and at a fair price! Meredith Jones was so kind and patient with teaching us how to use all our new...
DealerRater Review
- March 27, 2019
Jackie Cooper treats their customers right! They make sure your experience is the best, not only with the car, but all aspects of buying it.
DealerRater Review
- March 26, 2019
I really like this dealership and the service is great. This is my second car from here. Thanks for good salesman like Brian Goss and great service.
DealerRater Review
- March 26, 2019
It was a great experience and efficient. Staff was helpful with the transfer of vehicles and explained all the details. The follow up is impressive. Im pleased!
DealerRater Review
- March 26, 2019
Jonathan was knowledgeable and professional. He answered all our questions and worked to get the car we wanted. He even delivered it to our home 2 hours away and picked up our trade in.
DealerRater Review
- March 24, 2019
Everything was quick professional, and yet very kind, caring, and personal. We love our Macan. Thank you so much! The vegetable chips have no vegetables🤔
DealerRater Review
- March 24, 2019
Jerrid Cook did an awesome job. He will Jew me coming back to purchase many more vehicles in the future. Thank you guys for everything.
DealerRater Review
- March 23, 2019
They provide you with transportation if you need to leave your car. The service is all ways excellent. Stan Lewisbis a wonderful sales person. He goes beyond and above to make sure you get what you want and need.
DealerRater Review
- March 22, 2019
I am an active duty marine and my wife has been bugging me to purchase her a vehicle. Jackie Cooper worked with me finding the right vehicle at the right price and made everything super quick easy and painless. I will never do business else where I am a customer for life.
Google Review
- March 20, 2019
Professional courteous and consumer friendly and great service.
Response from the owner Replied: We love hearing that, John! Thank you for choosing us to help you with your automotive need and for sharing your experience as well!
Google Review
- March 19, 2019
DealerRater Review
- March 18, 2019
Very helpful. Professional as always. Beautiful new showroom. Jackie Cooper continues to be an great, friendly dealership. Outstanding customer service. Finance was courteous and fast.
DealerRater Review
- March 17, 2019
Took the time to show us each type Of vehicle we were interested in. Test drove each one and narrowed down to two. Then went through both in detail with us to help us decide.
DealerRater Review
- March 17, 2019
No pressure and good after sale service Took time discussing our interests and test drove various units and explaining each cars characters and various features
DealerRater Review
- March 16, 2019
I am a repeat customer, I have always been treated very special when Im at Jackie Cooper from the GM to Sales manager to customer service. I highly recommend them and will always be a happy customer.
Google Review
- March 15, 2019
Smoothest car buying experience ever. Not pushy and no "stalkers." Wife and I bought a used car that happened to be at this location and, if we ever buy a brand new car, I'll go see Mikey first! Top notch service and fast.
Response from the owner Replied: Thank you for your comments, Josh! We're glad you got to experience our culture through your purchase with us. Let us know if there's anything else we may do for you!
Google Review
- March 15, 2019
Professional courteous and consumer friendly and great service.
Response from the owner Replied: We love hearing that, John! Thank you for choosing us to help you with your automotive need and for sharing your experience as well!
DealerRater Review
- March 15, 2019
Sellers was very nice and helpful not pushy like I have seen before in other places I will by a car there every day I can
DealerRater Review
- March 15, 2019
I cant say enough about my salesman, he went above and beyond to even deliver my car to my work. Even though I wasnt purchasing a higher end model he didnt treat me any differently. I would definitely recommend Jackie Cooper to anyone wanting to purchase a new or used car.
DealerRater Review
- March 15, 2019
Greg Gleeson was our salesman and he was the best. He was professional, friendly, and respectful. We would highly recommend him (as well as the dealership) to anyone interested in buying an automobile. We would definitely consider doing business with them in the future.
DealerRater Review
- March 15, 2019
Was lied to about just holding my card number and then got charged a $1000 and my debit card was shut off on my way to pick the vehicle up I called when I found out and Brian was the guy who said it was canceled and refunded two days later after paying in full for the vehicle they still hadnt been...
DealerRater Review
- March 14, 2019
Stan Lewis was our salesman, and he is the consummate professional. My wife and I never felt pressured during the sales process, and we were somewhat demanding with our requests. However, Stan was working hard to earn our business and meet our requirements. He is a true ambassador for Jackie...
Google Review
- March 13, 2019
so many cool cars! I can't buy one of these beauties but i do like looking at them
DealerRater Review
- March 13, 2019
These guys were the absolute best. Professional and sincere with no pressure. Showed me exactly what I wanted and went above and beyond. They will continue to have my business!
DealerRater Review
- March 13, 2019
From the first day we stepped into the dealership to the day we drove our new car off of the lot, the customer service was outstanding. Everyone we met was friendly, knowledgable, and prompt. They truly cared about us having a great car buying experience.
Google Review
- March 12, 2019
DealerRater Review
- March 10, 2019
From initial introductions to the finance department everything was easy - no pressure. Would buy again from Jackie Cooper - in fact this is our 3rd car from Jackie Cooper Imports!
DealerRater Review
- March 10, 2019
Told TW I didnt have a lot of time that day and he was able to get me in and out the door in 45 min with a new vehicle.
DealerRater Review
- March 10, 2019
From initial introductions to the finance department everything was easy - no pressure. Would buy again from Jackie Cooper - in fact this is our 3rd car from Jackie Cooper Imports!
DealerRater Review
- March 09, 2019
Our process went Great! As it always does. The salesmen at Jackie Cooper have become friends...always greeting us with smiles!!! They understand us and work hard to make a sale! Love their patience!
DealerRater Review
- March 09, 2019
Chris was excellent and his knowledge of features and their functions was outstanding. Every person we came in contacts with was very cordial and extremely helpful.
DealerRater Review
- March 06, 2019
The day before my purchase, my wife went by the dealership to view the car I had in mind. I went in on Tuesday morning ready to see the car. I drove it along with 2 others. Ultimately I opted for another model. As I prepared to leave I sat in the car and as the salesman married my phone to the...
Google Review
- March 04, 2019
From the intranet to the personable saleman the process was quick and painless. There was more than enough imformation and photos to help with my selection. At the lot I was met with kind and knowledgeable staff. All aspects were very pleasant clean quiet area for discussion as well as wait for...
DealerRater Review
- March 04, 2019
From the intranet to the personable saleman the procks was quick and painless. There was more than enough imformation and photos to help with my selection. At the lot I was met with kind and knowledgeable staff. All aspects were very pleasant clean quiet area for discussion as well as wait for...
DealerRater Review
- March 03, 2019
Very good sales and business office experience with Joe Cleary and Larry King. Timely transaction, good price, and friendly Interactions and a nice dealership. High quality vehicles to choose from.
DealerRater Review
- March 01, 2019
Mikey Molina could NOT have been a better sales consultant for me. He went out of his way to nake sure that I was taken care of and put me into an absolutely delicious vehicle! I was a former BMW driver, but now I asking myself, "what was I thinking" Please make sure that this gets passed along to...
DealerRater Review
- March 01, 2019
Got great guidance from Andrew Harmon. He helped me narrow down what I wanted and needed. Excellent knowledge of the vehicle. Efficient transaction and consierge was very helpful.
DealerRater Review
- March 01, 2019
Very good personal service from Bert Kendrick, took very good care of us and has followed up with us after we took the car home to be sure we were happy. Car delivery was delayed through no fault of dealer, and we knew it would be a long wait but worth it. Dealer did hit us with typical car cost...
DealerRater Review
- March 01, 2019
I came from Colorado to purchase a vehicle, all of the employees at the dealership were more than accommodating and my experience was their number one goal! I would highly recommend Jackie Cooper and ask for Doc he will take great care of you.
DealerRater Review
- February 28, 2019
This is the third car I have bought from Jackie Cooper. Doc is extremely helpful without being pushy. Will be back for my next car!
DealerRater Review
- February 28, 2019
I knew the car I wanted and had researched the price. Stopped by and drove the car and rest was fairly painless. Financing department worked hard to get me the very best deal. I was pleased !!
Google Review
- February 27, 2019
Buying a vehicle can be a dreadful stressfull process, but when going to Jackie Cooper it is alwsys and great stress free experience. "Doc" has helped me purchase my last 3 vehicles over span of 10yrs and every experience has been great. They have been fair and straightforward trying to...
DealerRater Review
- February 27, 2019
This dealership is beautiful and has a great team who are eager to help you find just what you need. I would highly reccomend Doc who helped me find the car I had been looking for. He was charismatic, witty, and overall a fun person to be around when your buying a car.
DealerRater Review
- February 27, 2019
Buying a vehicle can be a dreadful stressfull process, but when going to Jackie Cooper it is alwsys and great stress free experience. "Doc" has helped me purchase my last 3 vehicles over span of 10yrs and every experience has been great. They have been fair and straightforward trying to...
DealerRater Review
- February 27, 2019
Best car buying experience ever. Fast friendly and professional. Willing to work with me and just overall I would not go anywhere else. Thank you so much for making buying enjoyable not stressful.
DealerRater Review
- February 26, 2019
Everyone made getting my new amg pleasant and easy the price and terms were very competitive... Glad i decided to re up with jackie cooper..t
Google Review
- February 26, 2019
Best car buying experience ever. Fast friendly and professional. Willing to work with me and just overall I would not go anywhere else. Thank you so much for making buying enjoyable not stressful.
DealerRater Review
- February 23, 2019
Tommy did a great job showing us the vehicle, answering all the questions we had. He weathered the battle with my husbands bartering. The financial department was quick and beat the internet rate that my personal bank of 30 years by 2%. And mommy drove home Happy with her new vehicle.
DealerRater Review
- February 23, 2019
Tommy did a great job showing us the vehicle, answering all the questions we had. He weathered the battle with my husbands bartering. The financial department was quick and beat the interest rate that my personal bank of 30 years did by 2%. And mommy drove home Happy with her new vehicle.
Google Review
- February 21, 2019
DealerRater Review
- February 21, 2019
They went out of their way to be helpful. I can see how they made car buying as easy and pleasurable and a good experience!
DealerRater Review
- February 21, 2019
All the staff is very friendly. Mark and larry done excellent job in making the transaction go smooth and fast. Mark was fast in getting the car for my parent to test drive even we are so early. This is the 2nd time mark had help us buy a car. Thank you Jocelyn
DealerRater Review
- February 20, 2019
Doc makes the car buying experience so easy and fun. He knew a great deal and let us know immediately. We are very thankful for Doc.
Google Review
- February 20, 2019
Google Review
- February 18, 2019
Google Review
- February 17, 2019
A expensive place to shop.
DealerRater Review
- February 17, 2019
Salesman and staff were great. Didnt feel pressured on anything. You have earned a further customer thank you a+a+a+a+ John casey
DealerRater Review
- February 17, 2019
I would highly recommend All of the staff were very well trained and courteous the time spent with me related to the vehicle check out was very appreciated Thanks
Google Review
- February 17, 2019
Tunche is awesome
DealerRater Review
- February 16, 2019
Very pleasant buying experience at this fine dealership. The entire process was streamlined and the purchase agreement was fair given the product that was purchased.
DealerRater Review
- February 15, 2019
My sales agent was Chris and he has been fantastic. Very easy-going, no pressure sales tactics and very accommodating. I would highly recommend him or Jackie Cooper Mercedes.
DealerRater Review
- February 15, 2019
This is my second car buying experience with Greg Gleason and my Jackie Cooper "family." I will never go anywhere else. The entire Jackie Cooper team embodies the word "caring." I never have to worry about anything related to my car/driving needs. No matter the issue... from maintenance to simple...
DealerRater Review
- February 15, 2019
I gave the dealership 5 stars because the people had high levels of respect and had awesome deals. Highly recommend anyone to buy a car from there!!!
Yelp Review
- February 14, 2019
jackie cooper service dept. infiniti/porsche-has outstanding staff this is why ive been a loyal customer for years!!!!!thank you very much for all your help with my cars over the years,robert lissy
DealerRater Review
- February 12, 2019
He was so patient with my indecisiveness and never pushed for me to buy. When we realized the intended ourchase vehicle was not all wheel drive, he guided me to a perfect alternate. He us very knowledgeable about their models.
DealerRater Review
- February 09, 2019
Brain was fantastic! Very friendly, helpful and worked hard to get the deal I wanted. Low key, no pressure, fun to work with. Made me feel very comfortable and welcome. Best experience I've ever had buying/trading in a vehicle. Sales manager, Chuck and finance manager, Larry were both great to work...
DealerRater Review
- February 09, 2019
My wife and I were considering purchasing a used Porsche from Jackie Cooper Infinity that was located by our Jackie Cooper Imports salesman "Doc". We then met with Greg who introduced us to Cliff in service that took the time to explain the service history of the vehicle as well as the service...
DealerRater Review
- February 09, 2019
My husband and I had a great experience at Jackie Cooper Imports with both "Doc" and Greg! They were extremely kind and easy to work with, understanding all of our needs and desires while working to find us our perfect vehicle - the Porsche Cayenne!!! We highly recommend Jackie Cooper Imports and...
Google Review
- February 08, 2019
We have purchased/leased 3 Mercedes-Benz from Mikey Molina. He is always consistent and great to work with!
DealerRater Review
- February 08, 2019
Staffs are very friendly and helpful! I truly felt I was an valuable customer. I have purchased or leased four Mercedes vehicles from different Mercedes dealers in several states. I can say I received the best car buying experience from Jackie Cooper!
Google Review
- February 07, 2019
A expensive place to shop.
Yelp Review
- February 07, 2019
Do not do business with these people. They tried to sell me a vehicle that they knew had been in an accident-didn't report it to Carfax and didn't tell me until I had signed preliminary paperwork AND pulled my credit. Awful business practices!
DealerRater Review
- February 03, 2019
Always outstanding experience. Steve is so personable and Greg always shows he cares. We return time after time because of the service we receive here!
DealerRater Review
- February 02, 2019
This was our 11th purchase from Jackie Cooper! Our salesperson Joe is fantastic! This makes our 8th purchase from him! The dealership is great to work with!
DealerRater Review
- February 02, 2019
Very friendly and helpful staff at every turn. However, TW is my go to guy. I have bought two cars from him and this is now my second lease to work him on. He has always bent over backwards to put us in the vehicle that not only is in our budget but what we are totally satisfied with. He is more...
DealerRater Review
- February 02, 2019
Mike Myrick did a great job working with me to find the perfect car and got me in and out quickly. Will buy again with him
DealerRater Review
- February 01, 2019
My wife and I bought a QX80 and had a great all around experience. Brian and Jeff were great to work with and very upfront.
DealerRater Review
- January 31, 2019
I had a friend that bought a vehicle from Jackie Cooper Mercedes Benz and had a great experience. Communication was great and follow up has been superb. Overall a positive experience.
DealerRater Review
- January 31, 2019
Fm beginning to end, felt rt at home w the staff. Lovely atmosphere, polite attentive service but not intrusive. Expertise galore. Will return and recommend.
DealerRater Review
- January 30, 2019
Our vehicle broke down and we didn't know what we were going to do. They put us in the right vehicle in our price range. They were very nice and they even followed up to make sure the vehicle was working good for us.
DealerRater Review
- January 27, 2019
I traveled from out of town to purchase our new/used vehicle. It was nice that there were no surprises up arrival. Car was very clean and ready to go. I would purchase from them again.
DealerRater Review
- January 27, 2019
Best most responsive car dealership we have ever dealt with. All staff and salesman where responsive and honest about their products. Purely professional and courteous.
DealerRater Review
- January 27, 2019
I traveled from out of town to purchase our new/used vehicle. It was nice that there were no surprises upon arrival. Car was very clean and ready to go. I would purchase from them again.
Google Review
- January 26, 2019
Great selection of vehicles and good service to test drive and find the right car. Very timely but patient to decide which vehicle was the best fit.
DealerRater Review
- January 26, 2019
Outstanding customer service by Chris Jarrett! He helped us find the perfect vehicle without any stress or pressure. He went so far as to drive the vehicle to our home while we were at dinner and tucked it nicely into the garage so I would be surprised when we arrived home. That was a great...
DealerRater Review
- January 26, 2019
Great selection of vehicles and good service to test drive and find the right car. Very timely but patient to decide which vehicle was the best fit.
DealerRater Review
- January 25, 2019
Every area provides a positive experience, from the salesperson to the service team, not just at the time of purchase. Loyal customer for 15 years.
DealerRater Review
- January 25, 2019
I was very pleased with the customer service experience at Jackie Cooper! The vehicles are beautiful of course. But the staff made you feel like family
Google Review
- January 25, 2019
I was shopping for a nicer used car so this seemed like a very logical place to start. After browsing their online inventory, I picked out a few to take a closer look at and possibly test drive. First, their selection is great and the entire staff was helpful through this part of the process. ...
Response from the owner Replied: Josh, we are truly sorry to hear that your experience went from exceptional at the beginning to less than that by the end! That is not something we like hearing and we truly wish we could continue to work with you in order to change it. We thank you for reaching out to let us know about it, as we use experiences like this to learn and grow and do better. We are looking into this right now and I do encourage you to reach out to our General Manager, Steve Lujan, directly at 918-362-1237 if you want to further the conversation.
DealerRater Review
- January 23, 2019
I cant begin to describe how wonderful this service was at Jackie Cooper imports in Tulsa. They were amazing from the very beginning until the time I drove the car off the lot. They made sure the transaction happened quickly and smoothly. They also made sure that I knew everything I needed to know...
DealerRater Review
- January 22, 2019
My salesperson Kendall was very knowledgeable about the vehicle and helped me resolve some minor cosmetic issues with the car in one visit. The finance manager worked to find me the best interest rate and payment I was comfortable with. I would definitely buy another car here. Good job Jackie...
DealerRater Review
- January 22, 2019
My first contact was with Cheyenne by e-mail and later by phone after seeing the car on the internet. Several days later ( after a 2 1/2 hour drive), I dealt with "Doc" and Larry King. The price for the Corvette and the appraisal on my SSR were fair, and the transaction was quite smooth. I was...
DealerRater Review
- January 20, 2019
I was impressed with the professionalism of every member of the Jackie Cooper team that I connected with. I was treated like a valued customer even though I had not purchased a Mercedes from this particular dealership previously.
DealerRater Review
- January 20, 2019
My wife and I had a wonderful experience purchasing a Lexus from Tommy Cheatwood and Jackie Cooper Imports. I would highly recommended Tommy and this dealership!
DealerRater Review
- January 20, 2019
Jerrid was very helpful from 1st time I talked to him on the phone until the day I left with my 2013 Chevy suburban, excellent service I would recommend this dealership to my friends and family!
DealerRater Review
- January 19, 2019
I keep coming back to Jackie Cooper because of the total customer experience. Very professional and focused on the customer. I highly recommend the dealership to all my friends.
DealerRater Review
- January 19, 2019
The entire process was easy and transparent. Our salesman Andrew Harmon was very helpful and attentivei would recommend Jackie cooper imports to friends and associates
DealerRater Review
- January 18, 2019
From my initial email to the purchase of my car, everything was executed to perfection. Everyone we encountered was exteremely helpful. Best - and EASIEST - car purchase ever!
DealerRater Review
- January 17, 2019
Cannot day enough about the.competency of the staff. Great team work. Very attentive, appreciated the effort to make the whole experience as pleasant as possible.
DealerRater Review
- January 17, 2019
We just purchased our second car from Brian Goss @ Jackie Cooper Imports. The service was impeccable and the process could not have been easier . Highly recommend
DealerRater Review
- January 16, 2019
All Jackie Cooper personnel were delightful and professional in their interaction during the buying experience. Darlin my sales person was always prompt in responding by phone to questions I had concerning the Porsche Turbo I was considering buying, Larry in finance was very courteous on the phone...
DealerRater Review
- January 16, 2019
All Jackie Cooper personnel were delightful and professional in their interaction during the buying experience. Darlin my sales person was always prompt in responding by phone to questions I had concerning the Porsche Turbo I was considering buying, Larry in finance was very courteous on the phone...
DealerRater Review
- January 15, 2019
Our people make the difference is an overused term but these gentlemen truly do make the difference. Thank you, Nizar, it is a pleasure doing business with you.
Google Review
- January 15, 2019
Modern and savvy! Jackie Cooper Imports is a very nice place and the people are very cool. Everytime I visit there, I enjoy it. GREAT BUSINESS!!!
DealerRater Review
- January 11, 2019
Great buying experience. Very professional and clear sales process. Excellent car delivery experience too. Ryan Knotts and Andrew Harmon are true pros and have earned my respect and appreciation.
DealerRater Review
- January 11, 2019
Very easy transaction purchasing our vehicle. Super nice sales and General Manager went out of his way to make the experience the best! Highly recommend this dealer.
Google Review
- January 10, 2019
Google Review
- January 10, 2019
Best staff around. Didn't even go in to buy a car, just show my son some neat rides for his birthday. They we're outstanding. Have bought two vehicles there before, but they outdid themselves with their hospitality...without a sale. Awesome.
Google Review
- January 10, 2019
I was parked at the Hard Rock underground parking, opened the car, and the alarm went off. Got in the car pushed the button, and all the lights went off and on. Turned off it tried to. Called in to Jackie Cooper asked for Customer service, gave me a gentleman whom I told the car wwould not start,...
DealerRater Review
- January 10, 2019
I have been doing business with Jackie Cooper Imports for decades. They keep improving in every area of their business. My recent buying experience was excellent. No pressure. Brian Goss gave me good information and time I needed to make a decision. The business office was helpful and efficient. And...
DealerRater Review
- January 10, 2019
I found my car on line and when I went to the dealership it was exactly as described, everyone was very helpful. They even picked me up at the airport. Mike Gaston was the best contact/relationship I've had in over 20 years dealing with car dealers. I can't thank him enough for making this a...
DealerRater Review
- January 08, 2019
Fair pricing; professional service, I don't have twenty one additional words. All of the folks I dealt with were professional and pleasant to deal with. Knowledgeable about the product.
DealerRater Review
- January 07, 2019
I promised to never buy from a dealer after bad experiences with other dealers in the past, but there was nothing from private parties on Craigslist or Autotrader that fit my needs. Jackie Cooper Imports had a nice Ford Expedition, so I went in to take a look. Even before I made the decision to...
DealerRater Review
- January 07, 2019
Everybody was professional and very friendly. Nizar was great, Andrew and Adrian explained every thing about my new vehicle. The Mercedes Benz is beautiful inside out
DealerRater Review
- January 06, 2019
TW acted as my liaison between all the departments and provided a professional, knowledgeable and consultative approach to the sale. He has built a great deal of trust over the years and made this experience fun and seamless!
DealerRater Review
- January 06, 2019
Excellent service, and attention to details. Joe, Jeff, and Adrian were very helpful. They went above and beyond my expectations. I recommend them without hesitation. Thanks!
DealerRater Review
- January 06, 2019
Several years ago we began bringing our older Mercedes to this dealership to be serviced. Through the great customer service we received from John Taylor and the service team we stayed with this dealership for all our service needs. At one point we mentioned that we would be looking to perhaps...
DealerRater Review
- January 06, 2019
TW, Adrian and Larry all three did an outstanding job in helping us get into a new SUV. TW knew what we wanted and made the buying experience very pleasant. Though he showed us another vehicle, he made sure we drove off with what we wanted. Adrian and Larry made the review of the car, its features...
DealerRater Review
- January 05, 2019
Andrew and Ryan were amazing. Great customer service and professional, as well as courteous. They took care of us like family . Love our new vehicles
DealerRater Review
- January 05, 2019
Bought a new vehicle, from Ed Hicks! Called the day before handled everything over the phone! I was in and out within an hour!! Great customer service!
DealerRater Review
- January 03, 2019
When I walked in there was 3 younger ( saleasman""") that ignored me for about 5 minutes. Probably because I wasn't dressed the best. I just about turned around and walked out. But another gentleman took me to Brian and it was a great experience from there.
DealerRater Review
- January 03, 2019
I strongly dislike the car buying experience, but working with Jackie Cooper was so easy and enjoyable. Everyone was so friendly and made us feel so special. I love my car and I look forward to driving it.
DealerRater Review
- January 03, 2019
Third purchase from Jackie Cooper Pre-Owned. I always purchase certified pre-owned vehicles. As always, a straightforward purchase while getting exactly what I wanted. Service at Jackie Cooper is top notch. I value compaines that value my business, which is why I am a repeat customer.
DealerRater Review
- January 03, 2019
When I walked in there was 3 younger ( saleasman)that ignored me for about 5 minutes. Probably because I wasn't dressed the best. I just about turned around and walked out. But another gentleman took me to Brian and it was a great experience from there.
Google Review
- January 03, 2019
They provide top-notch service, although they also charge dearly for pretty much everything they sell/do. Of course, what do you expect from Porsche, Mercedes, etc.? At least, they do what they promise, and they do it with expertise and professionalism. Too bad a part of their building is under...
DealerRater Review
- January 02, 2019
All persons with which I had contact were very professional, friendly and knowledgeable. They were also very efficient so the process is very quick compared to other dealerships.
DealerRater Review
- January 02, 2019
Everything about this car buying experience was phenomenal! Everyone we encountered were very kind. No pressure at all. Exceptional service from everyone. I definitely recommend this Jackie Cooper Imports!
DealerRater Review
- January 01, 2019
Great experience when working on the lease. However, Once I signed the lease and accepted delivery I was let down. I was told by the technology specoalist that he would sontact us the same afternoon as delivery of the vehicle in order to complete set up of all electronic functions. That did not...
DealerRater Review
- January 01, 2019
This is our 3rd car with JCI. I literally look for cars that are at imports because of the experience we get from sales to finance! I wish they could bring other cars from other JC dealerships. Jerrid and Chuck were outstanding as always! Steve, the GM keeps a higher standard of people working there...
DealerRater Review
- January 01, 2019
We found the car we liked online, they had the car ready and waiting for us when we arrived. The salesman Kendall Taylor was very friendly and super informative. The negotiations were quick and easy. Overall we had an great experience and most important we got a great deal on a great car! They...
DealerRater Review
- December 31, 2018
The employees always go above and beyond to help me, and they have consistently done so for many years . I am sure I am a repeat customer for life. !
DealerRater Review
- December 31, 2018
We drive all the way from Yukon, OK to look at a Certified QX80. It wasnt the color I had dreamed of but Jon Green and team made sure we didnt drive back home empty handed. Jon was very kind, patient and super helpful. He made the buying process so easy.
DealerRater Review
- December 31, 2018
The team at Jackie Cooper imports was great. I worked with Brian and he was responsive and reviewed the car to ensure I knew what I was buying. They provided history and the car was as described. I would highly recommend working with them whether you are in or out of state.
DealerRater Review
- December 30, 2018
Called Mr Khaled, Porsche Manager and set up a meeting to lease a Porsche. Arrived at the appointment time, Mr Khaled already was working on a Porsche for me. We agreed on a Boxster that he had ordered and it was in Dallas. He had it shipped to Tulsa. He called me Friday night informing me that...
DealerRater Review
- December 30, 2018
My sales rep was so professional and helpful. I had a great experience at Jackie Cooper Tulsa. In this competitive markets, their prices are aggressively market base. Generally, Im satisfied with my purchase.
DealerRater Review
- December 30, 2018
Outstanding service at every point of contact, beginning to end!! 5 Stars!! Will recommend to everyone I know. Cant say enough. Will buy again from Jackie cooper.
DealerRater Review
- December 29, 2018
I needed to get out of a situation with a poor vehicle investment. Brian Goss, Chuck, and the Jackie Cooper team were never negative or condescending in any way. I never felt that slimy car salesman attitude or environment. They spent time on my situation, and were able to get me into a used vehicle...
DealerRater Review
- December 28, 2018
This is the most awesome dealership in town!!! Best service, nicest staff, & awesome cars!! I will always buy my cars from here whether theyre new or used!!
DealerRater Review
- December 25, 2018
Great experience and Mikey and Chuck took great care of us!My wife was very pleased and excited about her new Gl450 for her 50th birthday thanks Mikey and Chuck may God continue to bless you and your families
DealerRater Review
- December 22, 2018
Jonathan Walter delivered the perfect client experience. Best purchase process my wife & I have ever had, thanks to Jonathan. Delivery to our home was icing on the cake.
DealerRater Review
- December 20, 2018
Was a very smooth transaction! Decisions were made quick and crisp. Staff was courteous and respectful! Ms. Amy Boling had a contagious smile! I would recommend to any friends to shop here!
DealerRater Review
- December 20, 2018
Ive bought 2 Lexus RX 350 SUVs from Jackie Cooper. They are excellent used cars and are very reliable. Highest quality customer service at this dealership.
DealerRater Review
- December 19, 2018
Joe was great as always. Easy going, no pressure, just a great experience. Probably the easiest salesman I have ever dealt with, just down to earth.
DealerRater Review
- December 18, 2018
Recently purchased a Macan GTS and Jonathan worked closely with Nizar to locate a vehicle that matched our desired options, color, and price. Many thanks.
Google Review
- December 18, 2018
DealerRater Review
- December 17, 2018
I have bought cars from this dealership before and it has always been a great experience. The staff makes the process as simple as they can.
DealerRater Review
- December 16, 2018
Mike was great to work with, the car sold itself, the people that work there made all the difference in my decision to buy the car.
DealerRater Review
- December 16, 2018
Jon Green has always been a fantastic salesman to help us with several cars. We now have a new friend in Bert Kendrick who was awesome when we leased our first Porsche!
DealerRater Review
- December 16, 2018
My experience at Jackie Cooper Imports in the used car department with Tommy Cheatwood was great! The process was simple and smooth and exceeded my expectations.
DealerRater Review
- December 15, 2018
Brian did a great job delivering and going over my car. Professional crew as always from Cooper Imports. Always make the drive to Tulsa to do my auto business.
Google Review
- December 14, 2018
GREAT card and management