DealerRater Review
- April 01, 2020
We are always treated with respect and professionalism at Jackie Cooper Imports. Joe Cleary is a wonderful person and we always enjoy our shopping experience with him at Jackie Cooper Imports.
DealerRater Review
- April 01, 2020
Whole sales staff was top notch. Chris J, Nazir and Ryan. Alex K made closing a breeze. Excellent knowledge across the board from the group.
Jackie Cooper Imports Replied: Johnf, Your satisfaction is important to us, so we want to sincerely thank you for choosing Jackie Cooper Imports. We look forward to working with you again in the future! - Chris Martinez, Director of Sales
DealerRater Review
- March 29, 2020
Chris Jarrett is great to work with and has taken care of me on several purchase. His service is unparalleled and he take service to a its highest level.
Jackie Cooper Imports Replied: Hi, thank you for the kind words! We'll be sure to give your thanks to Chris and our team. We appreciate your business and we welcome you back anytime! - Chris Martinez, Director of Sales
DealerRater Review
- March 28, 2020
Dont know the number of cars I have purchased from Jackie Cooper but it is a lot , from used cars to new cars and suvs they are and have been the best in the business when it comes to every facet of the purchasing and service after the sale process. Thank you Chris Jarrett.
Jackie Cooper Imports Replied: Thank you for the overwhelmingly positive review and the five star rating. We appreciate your business and loyalty, its been a pleasure to work with you throughout the years and we look forward to continuing. Thank you for choosing Jackie Cooper Imports for all of your vehicle needs and we look forward to your next visit. I will forward your compliments to Chris. - Chris Martinez, Director of Sales
DealerRater Review
- March 26, 2020
One of the Best car buying experience Ive had In the last 63 years. The whole organization.went way beyond what was expected. Good People.
Jackie Cooper Imports Replied: Your five star review is greatly appreciated. I am pleased to hear you had the best car-buying experience you ever had. Congratulations on your new purchase and we hope to see you again for all your vehicle needs. - Chris Martinez, Director of Sales
DealerRater Review
- March 25, 2020
I got very good service, a good price and expeditious closing of the sale. Cooper always takes very good care of my family and me for our vehicles.
Jackie Cooper Imports Replied: Lance, thank you so much for the five star rating and choosing Jackie Cooper Imports for all of your vehicle needs. We look forward to working with you again. - Chris Martinez, Director of Sales
DealerRater Review
- March 24, 2020
Absolutely the top in laid back easy shopping. We made it known to our salesman Stan what we were looking for. He went over the price and options on all of them, then instead of trying to upsell us to something else he asked questions to dwindle down some that didn't fit our real needs. Following...
DealerRater Review
- March 24, 2020
We have dealt with Jackie Cooper dealership for probably about 30 years and have always been very pleased with everyone we have come in contact with. We currently have 4 cars from them and are waiting on delivery of another. Joe has always been great to work with, he knows his cars and is very...
Jackie Cooper Imports Replied: Thank you for taking the time to leave us a comment regarding your history with our dealership, Anita. We are pleased that you've been a loyal customer for nearly 30 years. Customer service is extremely important to us, and we always do our best to meet our customers needs. We are thrilled to be able to provide top notch quality service even in the mist of the COVID-19 outbreak. Thank you for choosing Jackie Cooper Imports & I will let the team know of your appreciation. We hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- March 22, 2020
Great customer service and went above and beyond to make sure we got the best deal available. Thanks Kendall and Alex for getting us into our new Jeep!
Jackie Cooper Imports Replied: We are so pleased that you had such a wonderful experience at Jackie Cooper Imports. Kendall and Alex truly care about their customers. We appreciate your business and taking the time to share your feedback. Enjoy your new car! - Chris Martinez, Director of Sales
DealerRater Review
- March 21, 2020
Great experience overall. I do think I should have gotten a better deal but the sales and service people were really good. John and Blair
Jackie Cooper Imports Replied: James, your five star review is greatly appreciated. I am pleased to hear John and Blair was able to help you purchase. We are so lucky to have an outstanding team. We really appreciate you choosing Jackie Cooper Imports & we hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- March 19, 2020
Greg Gleeson was awesome to work with. Best experience ever! Highly recommend him for your next car buying experience! Eleven out of ten!! Thanks so much Greg!
Jackie Cooper Imports Replied: Thank you for the positive feedback! We are delighted to know that you had a good experience with us and that our team was outstanding to work with, especially Greg. Congratulations on your new purchase and iIf there is anything else we can do for you please let us know. - Chris Martinez, Director of Sales
DealerRater Review
- March 17, 2020
Great customer care. Ryan (sales manager) and Dillon did such a great job. I would highly recommend this dealership and especially these two gentlemen. Not only did Ryan go out of his to find a car he then had it delivered and had Dillon come by on delivery and spent an hour and a half teaching...
Jackie Cooper Imports Replied: Ron, congratulations on your new purchase! I thank you for the review on Ryan & Dyan . They are excellent team players and we are honored to have them. Thank you for shopping at Jackie Cooper Imports and we hope to do business with you again in the future. - Chris Martinez, Director of Sales
DealerRater Review
- March 17, 2020
By far the easiest and BEST experience Ive had at a dealership! Very accommodating and trust worthy! Mark was by far the best salesman to work with!
Jackie Cooper Imports Replied: We really appreciate that you took the time to write us such a kind review. We do pride ourselves on providing our customers with quality workmanship at competitive prices. Our team members are knowledgable and passionate to ensure that we give excellent customer service at every interaction. Thank you for choosing Jackie Cooper Imports as the Go-To dealership for all your vehicle needs. We hope to see you soon. - Chris Martinez, Director of Sales
DealerRater Review
- March 16, 2020
Nathan was outstanding!! He was very informative, helpful, considerate and not pushy! Extremely pleased with him and the other staff we met. The overall atmosphere of the dealership was excellent!!!
Jackie Cooper Imports Replied: Congratulations on your new purchase! Nathan, is an excellent representative of our brand and we are honored to have him on our team. Jackie Cooper Imports welcome The Tolomeo Family back at anytime for all of your vehicle needs. - Chris Martinez, Director of Sales
DealerRater Review
- March 15, 2020
We were assisted by Jarrid Cook. He is a professional with expertise knowledge of his inventory. Appreciated his willingness and above & beyond service. This was our first purchase from Jackie Cooper but would definitely purchase from this dealership again!
Jackie Cooper Imports Replied: Your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that they leave 100% satisfied. We are lucky to have Jerrid on our team. We appreciate you choosing Jackie Cooper Imports & we hope to see you soon. - Chris Martinez, Director of Sales
DealerRater Review
- March 15, 2020
Everyone was wonderful. Adrian the concierge was fantastic. Jeff the finance director was great. Everyone was friendly and helpful. The selection was the best in the state!
Jackie Cooper Imports Replied: We are so pleased that you had such a wonderful experience at Jackie Cooper Imports. Adrian and Jeff truly care about their customers. We appreciate your business and taking the time to share your feedback. Enjoy your new car! - Chris Martinez, Director of Sales
DealerRater Review
- March 14, 2020
Excellent customer service and professionalism from start to finish! Our first Mercedes, but certainly not our last! Without a doubt our best car buying experience!
Jackie Cooper Imports Replied: Thank you so much for the five star rating. We truly appreciate your review and congratulations on your first Mercedes-Benz! Thank you for choosing Jackie Cooper Imports as your go-to dealership. We look forward to your next visit! - Chris Martinez, Director of Sales
DealerRater Review
- March 14, 2020
I had a great experience! They made me feel like a queen driving away with my new Infiniti!! And a delicious cup of coffee topped off the deal!
Jackie Cooper Imports Replied: Congratulations on your new INFINITI, Wendy! You are a queen! Thank you for shopping at Jackie Cooper Imports and we look forward to working with you again in the future. - Chris Martinez, Director of Sales
DealerRater Review
- March 14, 2020
I am a first time car buyer and my experience here was exceptional. Nathan was amazing and helpful throughout the entire process, I highly recommend him for anyone looking for a car. The whole staff at Jackie Cooper is extraordinary and will go out of there way to help you.
Jackie Cooper Imports Replied: Cheyenne, your five star review is greatly appreciated. I am pleased to hear Nathan was able to help you purchase your new car. We are so lucky to have an outstanding team. We really appreciate you choosing Jackie Cooper Imports & we hope to see you again soon. - Chris Martinez, Director of Sales
Google Review
- March 12, 2020
This dealership is really nice and very professional. Porsches and Beamer's really beautiful vehicles.
Response from the owner Replied: Jeffrey, thank you for taking the time to leave us a comment regarding your visit to our dealership. We are thrilled to hear that enjoyed our inventory and services. Thank you for choosing Jackie Cooper Imports and we look forward to work with you again, soon. - Chris Martinez, Director of Sales
DealerRater Review
- March 12, 2020
Blayne went above and beyond to help us find a car that fit our wants and needs! He was not only was friendly and professional as a salesman but was genuine in kindness and helping from his heart! Chuck also helped us in the car buying process and was great to work with! We will forever be Jackie...
Jackie Cooper Imports Replied: Congratulations on your new vehicle! We appreciate your support and recommendation. We at Jackie Cooper Imports, understands the pressures of the car buying experience that is why our staff are not only knowledgable but dedicated to match each customer with a vehicle that fits their needs, lifestyle, and budget. Our top priority is our customers and making sure they are happy, and that you do not feel pressured. I am extremely proud of our staff, facilities, and the services we provide. Thank you for choosing Jackie Cooper Imports and please come visit us again, for all of your car needs. - Chris Martinez, Director of Sales
DealerRater Review
- March 12, 2020
My first time purchasing a vehicle online. The team made it easy and painless including getting financed. Im still waiting for it to be delivered but hopefully today or tomorrow.
Jackie Cooper Imports Replied: Thank you for the wonderful review as well as the 4.5-star rating. I would like to congratulate you on your new vehicle. Thank you for choosing Jackie Cooper Imports and taking advantage of our services online. We hope to do business with you again in the near future. - Chris Martinez, Director of Sales
DealerRater Review
- March 11, 2020
Awesome newly remodeled dealership They are all knowledgeable, friendly and willing to please We like our sales person very much, this is our third Mercedes from Stan Lewis Connie Herrill in service is equally 5 star Nothing to complain about all excellent I feel welcomed each visit and and...
Jackie Cooper Imports Replied: Thanks for the incredible review, Byron! I am pleased to learn that we've provided the easiest and most efficient car-buying experience for you. Let us know if there is anything else we can help you with. We are happy to know that you are satisfied with your purchase and look forward to working with you again! - Chris Martinez, Director of Sales
DealerRater Review
- March 11, 2020
Fantastic Experience with Stan and Dealership, would highly Recommend this dealer to others. Also worked with Jeff Badley in Finance, he also did a superb Job!! Terrific team
Jackie Cooper Imports Replied: Thank you so much for taking the time to share your shopping experience. I'll be sure to thank Stan & Jeff for their care. Your business is very much appreciated and we hope to work with you again! - Chris Martinez, Director of Sales
DealerRater Review
- March 11, 2020
Jared was great and we have a great buying experience! We couldnt be more happy with the experience! We will refer people for sure.
Jackie Cooper Imports Replied: Thank you for the positive feedback! We are delighted to know that Jared was very helpful and responsive during your experience. Congratulations on your new purchase. We appreciate your recommendation and we hope that you will continue to contact Jackie Cooper Imports for all of your vehicle needs. - Chris Martinez, Director of Sales
DealerRater Review
- March 09, 2020
I love everything about my experience from sales to service with Jackie Cooper Imports team! This is why I continue to be a loyal customer. Thank you to all!
Jackie Cooper Imports Replied: Thank you for your five star review Annmarie! We are happy to hear that you continue to receive excellent customer service here! Thank you for your continued business and we look forward to your next visit! - Chris Martinez, Director of Sales
DealerRater Review
- March 08, 2020
Mikey is an exceptional sales person. I was fairly sick with Chemo and Mikey did everything to make sure I was comfortable and the sales process fast and efficient. I am thankful for his help and getting me a great deal on the car I wanted. Fantastic salesman and dealership.
Jackie Cooper Imports Replied: Thank you for your five star review! We are happy to hear that Mikey was able to provide you with a comfortable car buying experience and was able to get you a great deal on the car you were looking for. Safe travels! - Chris Martinez, Director of Sales
DealerRater Review
- March 07, 2020
Amazing atmosphere in this place, and it's all because the staff is incredible! We liked everyone there. But our salesman, Mushtaq was beyond perfect. We adored him and everything he did for us.
Jackie Cooper Imports Replied: Thank you for your business and for your five star review! We are happy to hear that Mushtaq was able to provide you with excellent service during your car buying experience. Safe travels! - Chris Martinez, Director of Sales
DealerRater Review
- March 07, 2020
Blayne and Chuck are an amazing asset to your company. They showed what TRUE customer service is supposed to be. We will be customers for life. They are pur car purchase experience perfect!
Jackie Cooper Imports Replied: Thank you for your five star review! We are thrilled to hear that Blayne and Chuck were able to provide you with a great car buying experience. They are great employees and we are lucky to have them. Safe travels! - Chris Martinez, Director of Sales
DealerRater Review
- March 06, 2020
The best car buying experience ever! Doc was the best help, the sales manager Chuck helped us out and I wont go anywhere else to buy a car from now on.
Jackie Cooper Imports Replied: Thank you for your five star review! We are happy to hear that Doc and Chuck were able to assist you with everything you needed. We look forward to seeing you again soon! - Chris Martinez, Director of Sales
DealerRater Review
- March 05, 2020
Amazing service, I would come back near the future again for car purchase and I highly recommend this place to anyone over the other dealerships.
Jackie Cooper Imports Replied: Thank you for the great review! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit! - Chris Martinez, Director of Sales
DealerRater Review
- March 05, 2020
Excellent dealership. Everyone I worked with was fantastic. Mark Balke was my sales rep- 5 star all the way. The manager, Andy, super nice and genuine, cares for his job. Our finance officiator, though we were a little confused on some aspects of the vehicle financing, he was crystal clear in...
Jackie Cooper Imports Replied: Thank you for taking the time to share your experience and give us a five star rating, Marshall. We appreciate you choosing Jackie Cooper Imports and hope to see you again as a repeated customer. Mark is a fine employee and is dedicated to our customer satisfaction. Please enjoy your new vehicle and if you have any further questions or concerns don't hesitate to reach out. - Chris Martinez, Director of Sales
DealerRater Review
- March 04, 2020
Doc was great to work with. He went beyond the call of duty for me. He was fair. He was kind. He even drove to Kansas for my car. Bentonvile wouldnt do that for me.
DealerRater Review
- March 04, 2020
Courteous-professional buying experience. This was my 2nd purchase. I didnt have to make multiple trips to teach a deal. The entire purchase agreement took no longer than 45 minutes.
Jackie Cooper Imports Replied: We are so pleased that you had such a wonderful experience at Jackie Cooper Imports. We appreciate your business and taking the time to share your feedback. Enjoy your new car! - Chris Martinez, Director of Sales
DealerRater Review
- March 03, 2020
Great help from Mushtaq, speaking a home language also helps. Knows the car and procedures well. Makes family members feel welcomed the minute we get here.
Jackie Cooper Imports Replied: Your five star review is greatly appreciated. I am pleased to hear Mushtaq was able to help throughout the car-buying process. We are so lucky to have an outstanding team. We really appreciate you choosing Jackie Cooper Imports & we hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- March 03, 2020
I had several friends recommend Ed Hicks to help me with buying or leasing a Mercedes. He was GREAT! Personable, patient and willing to spend the time it took to feel comfortable about the deal. The,also, great guy who spent the better part of an hour going over the complex series A...
Jackie Cooper Imports Replied: Your five star review is greatly appreciated, Jane. Our top priority is our customers and making sure they are happy, and that they leave 100% satisfied. We are lucky to have Ed on our team. We appreciate you choosing Jackie Cooper Imports & we hope to see you soon. - Chris Martinez, Director of Sales
DealerRater Review
- March 03, 2020
Very easy to work with, fast and efficient. I got what I need from him. I sure will recommend his service for My friends. Good job!
Jackie Cooper Imports Replied: Thank you for the great review! Let us know if there is anything else we can help you with. We look forward to your next visit! - Chris Martinez, Director of Sales
Google Review
- March 02, 2020
done business here for years, wouldnt go anywhere else.
Response from the owner Replied: Ronnie, thank you for your repeated business. We appreciate you as a loyal customer and thank you for choosing Jackie Cooper Imports for all of your vehicle needs. - Chris Martinez, Director of Sales
DealerRater Review
- March 02, 2020
As usual the service was great. Connie is always helpful and explains every option available. Any concerns I have are always addressed. Thanks for the excellent service
Jackie Cooper Imports Replied: Ashely, your wonderful review is greatly appreciated. We are extremely grateful for our staff and the services they provide. Thank you for choosing Jackie Cooper Imports & we hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- March 01, 2020
Dave Fields at Jackie Cooper Nissan was great. Very accommodating! We ended up at Jackie Cooper Imports for the financing. The manager (Chuck) and finance person (Alex) were very friendly and quick.
Jackie Cooper Imports Replied: Thank you for your five star review. I am glad you enjoyed your car-buying experience with us. On behalf of the team, it was a joy working with you. Thank you for shopping at Jackie Cooper Import and we hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- March 01, 2020
Ive bought several new vehicles and this was probably the best buying experience that Ive ever had. Joe Clealy did a very good. This is our first MB and he explained the vehicle very well
Jackie Cooper Imports Replied: Darren, thank you for your kinds words and five star rating. Joe is excellent and it's an honor to have him on our team. We appreciate your business and thank you for choosing Jackie Cooper Imports. Please enjoy your new Mercedes-Benz and we hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- March 01, 2020
Kyle was truly outstanding to work with. He was responsive, patient and very professional. I will recommend Kyle and Jackie Cooper to anyone interested in purchasing a used car, a MB, or a Porsche. Adrian was also exceptional. He knows his products by the back of his hand and is helpful and...
Jackie Cooper Imports Replied: Thank you for your kind words. It makes me so happy to hear that you had an excellent experience with Kyle and Adrian. At Jackie Cooper Imports, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Thank you for the recommendation and for choosing Jackie Cooper Imports! - Chris Martinez, Director of Sales
DealerRater Review
- March 01, 2020
Mushtaq was great to work with. Very informative and worked to find a vehicle with the features and fit that we were looking for. Overall great experience.
Jackie Cooper Imports Replied: Thank you for your kind review as well as your five star rating. We are so pleased that you had such a wonderful & positive experience at Jackie Cooper Imports. Mushtaq is outstanding & we are lucky to have him on our team. We appreciate you choosing & we hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- March 01, 2020
Geiger was great! I have been in sales for almost 20 yrs and HATE the car buying experience. He did a fantastic job and will definitely get my future business as well!
Jackie Cooper Imports Replied: Jordan, thank you for your five star review. I am glad Jeremy was able to help you through your car-buying process. He is an excellent salesmen and an asset to our company. Thank you for choosing Jackie Cooper Imports & enjoy your new car! - Chris Martinez, Director of Sales
DealerRater Review
- March 01, 2020
Pleasant experience. Mushtaq was very thorough and informative while allowing my wife and I to take our time and decide on which vehicle we liked and then professional and courteous through the negotiation and purchase.
Jackie Cooper Imports Replied: Thank you for your five star review. Your wonderful review on Mushtaq was greatly appreciated & we are honored to have him on our team. Thank you for choosing Jackie Cooper Imports & congratulations on your new purchase. We hope to do business with you two again soon. - Chris Martinez, Director of Sales
DealerRater Review
- March 01, 2020
Docs the car guy! Love him...very knowledgeable and has great sales pitchπŸ˜‰ This is about the 4th car we have purchased from Doc. He always presents too many choices. We end up loving the car.
Jackie Cooper Imports Replied: Thank you for the wonderful review as well as the five star rating. Doc is a great asset to our team and I'm very happy to hear he made your car buying process much easier. I'd like to thank you for repeated business and for choosing Jackie Cooper Imports. We congratulate you on your new vehicle. Hope you enjoy and we'll see you soon! - Chris Martinez, Director of Sales
DealerRater Review
- March 01, 2020
Very courteous, very helpful, answered all questions. Jeremy did everything he could to make sure we were happy & everything was as expected, even set up a Mobil service to fix a small problem!
Jackie Cooper Imports Replied: Congratulations on your new purchase! On behalf of Jeremy and the rest of the team, it was a pleasure to work with you and we hope to see you again for all your vehicle needs. Thank you for choosing Jackie Cooper Imports! - Chris Martinez, Director of Sales
DealerRater Review
- February 29, 2020
Mushtag was wonderful. He was very kind, knowledgeable on all the cars we asked him about and accommodating. Would highly recommend him and Jackie Cooper for you car needs.
Jackie Cooper Imports Replied: It's wonderful to know that you had a helpful, respectful, and considerate experience with Mushtaq. I am proud of my team and the services they provide. Thank you for sharing your satisfaction and providing us a five star rating. We look forward to see you again for all of your vehicle needs in the future. - Chris Martinez, Director of Sales
DealerRater Review
- February 29, 2020
Doc was amazing! He made buying a car fun and easy. I truly appreciate the way Doc and Andy do business. Thanks to the Jackie Cooper Family.
Jackie Cooper Imports Replied: Thank you for the amazing and stellar review on Doc. I am pleased to hear that your experience with Jackie Cooper Imports was outstanding. Congratulations on your car and we hope to see you here again soon, Scott! - Chris Martinez, Director of Sales
DealerRater Review
- February 29, 2020
Very efficient and friendly folks. They work hard to make sure the customer experience is positive. Its a higher end product, and the customer service reflects the higher end.
Jackie Cooper Imports Replied: Thank you for the great review! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit! - Chris Martinez, Director of Sales
DealerRater Review
- February 29, 2020
If I could give Mushtaq 10 stars I would! He was so great! Found the car online. Whole experience was excellent from start to finish! Thanks again Mushtaq!!
Jackie Cooper Imports Replied: It's wonderful to know of your great experience, Aaron. Thank you for taking the time to share your feedback regarding Mushtaq. We welcome you again for any future automotive needs and congratulations on your new purchase! - Chris Martinez, Director of Sales
DealerRater Review
- February 29, 2020
Mushtaq gave us top notch service. I wont buy a car from anyone else again. He was kind, easygoing, and provided a level of personal service that I will not soon forget. Thank you, Mushtaq!
Jackie Cooper Imports Replied: On behalf of Mushtaq, you are very welcome and it was a pleasure to work with you. We hope you enjoy your new vehicle and we look forward to working with you again in the future. - Chris Martinez, Director of Sales
Google Review
- February 28, 2020
I had a really great experience purchasing my vehicle from here. Nathan was great. He was very friendly and helpful.
Response from the owner Replied: Thank you for your kind review as well as your five star rating. We are so pleased that you had such a wonderful & positive experience at Jackie Cooper Imports. Nathan is outstanding & we are lucky to have him on our team. We appreciate you choosing Jackie Cooper & we hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- February 28, 2020
Excellent service. By far the best car buying experience Ive ever had. I will absolutely return for my next purchase and recommend friends and family as well. This is how car buying should be. Thanks to the Jackie Cooper staff for making this a pleasant and flawless experience.
Jackie Cooper Imports Replied: We are honored by your words and five star rating. We try every day to satisfy our customers and its always nice to know when we succeed. Congratulations on your new car and we thank you for shopping at Jackie Cooper Imports. - Chris Martinez, Director of Sales
DealerRater Review
- February 28, 2020
I enjoyed a great buying experience with the help of Mushtaq, my dealer associate. Very informative and helpful throughout the entire process. I would recommend Jackie Cooper to family and friends.
Jackie Cooper Imports Replied: Brett, thank you for the five star rating and wonderful review on Mushtaq. We are happy to know that you had a great buying experience at Jackie Cooper Imports. We appreciate you shopping and recommending Jackie Cooper Imports. We look forward to working with you again soon. - Chris Martinez, Director of Sales
Google Review
- February 27, 2020
First I want to say Thank You to Nathan Lovell and Chuck for working closely with me to make the purchase of my 2006 Porsche 911 happen. I have nothing but good things to say about the Team at Jackie Cooper Imports in Tulsa, I encourage anyone looking for a luxury import to go see this Team of...
Response from the owner Replied: I appreciate the fantastic rating! Thank you and we hope to see you again at Jackie Cooper Imports. - Chris Martinez, Director of Sales
DealerRater Review
- February 27, 2020
Our experience was great, super fast and efficient! Mark did a great job, he was honest and friendly. Jeff made financing so easy and fast.
Jackie Cooper Imports Replied: Melanie, thank you for the amazing and stellar review on Mark and Jeff. I am pleased to hear that your car-buying experience with Jackie Cooper Imports was outstanding. Congratulations on your new vehicle and we can't wait to see you again. - Chris Martinez, Director of Sales
DealerRater Review
- February 26, 2020
I have nothing but good things to say about my car buying experience. My salesman Mark Balke went out of his way to help me. Everyone at the dealership was very friendly and helpful.
Jackie Cooper Imports Replied: Congratulations on your new purchase! On behalf of Mark and the rest of the team, it was a pleasure to work with you and we hope to see you again for all your vehicle needs. Thank you for choosing Jackie Cooper Imports! - Chris Martinez, Director of Sales
DealerRater Review
- February 26, 2020
Blayne Hetro rolled out the red carpet for us. He was able to answer all our questions and made us know we made the correct decision.
Jackie Cooper Imports Replied: Teri, I'm so pleased that you had such a wonderful experience at Jackie Cooper Imports. Blayne truly care about his customers. We appreciate your business and taking the time to share your feedback. Enjoy your new car!! - Chris Martinez, Director of Sales
DealerRater Review
- February 26, 2020
What a great experience, enjoyed Blayne's personality and effort. He was exceptionally knowledgeable about the type of vehicle we sought. Thanks again for everything.
Jackie Cooper Imports Replied: Hello Bill. Thank you for your kind review as well as your five star rating. We are so pleased that you had such a wonderful & positive experience at Jackie Cooper Imports. Blayne is outstanding & we are lucky to have him on our team. We appreciate you choosing & we hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- February 26, 2020
Polite! Jerrid did a great job of selling me on the vehicle without any pressure. He also kept me informed on everything that was going on.
Jackie Cooper Imports Replied: Congratulations on your new purchase. We at Jackie Cooper Imports, are dedicated to matching our customers with the perfect vehicle to fit their needs, lifestyles, and budget. Jerrid is amazing and truly cares about his customers. We are grateful that you had such a wonderful experience with us and we hope to see you soon. - Chris Martinez, Director of Sales
DealerRater Review
- February 26, 2020
Doc makes buying a car easy! You have the confidence that Doc and the staff at Jackie Cooper are there to be of service for you during and after your car purchase
Jackie Cooper Imports Replied: Ashleye, thank you for your kinds words and five star rating. Doc is excellent and it's an honor to have him on our team. We appreciate your business and thank you for choosing Jackie Cooper Imports. Please enjoy your new vehicle and we hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- February 26, 2020
My sales and purchase experience was exceptional! From my first inquiry phone call to signing, everything was smooth and seamless. Management was engaged and supportive. My first MB and I couldnt be happier. I continue to share experience with friends. Thank you for welcoming me to the MB family!
Jackie Cooper Imports Replied: Thank you for your five star review. I am glad you enjoyed your first Mercedes-Benz buying experience with us. It was a joy working with you. Thank you for shopping at Jackie Cooper Imports. We hope to see you again soon. - Chris Martinez, Director of Sales
Google Review
- February 25, 2020
I worked with Nathan and I must say he made my experience with Jackie Cooper one to remember! He was so confident that I would drive off the lot with my dream car. And he made that happen. Nathan is SUPER friendly and hope that everyone reading this gets to meet him. Exceptional customer service!
Response from the owner Replied: Robert, thank you for the review as well as the 5-star rating. Nathan is a great salesmen and we are very happy to have him as part of the Jackie Cooper Team! Congratulations on your dream car and we hope to see you at Jackie Cooper Imports again! - Chris Martinez, Director of Sales
Google Review
- February 25, 2020
Nathan did an outstanding job from the greeting at the door thru the entire process of the purchase including following up after the sale and appreciating our business
Response from the owner Replied: Hello Debra. Thank you for your five star review on Nathan. I am glad he and everybody was able to produce a collective effort to provide an outstanding car buying experience for you. It was our pleasure. Thank you for shopping at Jackie Cooper Imports and we hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- February 25, 2020
Knowledgeable about their product! Great teamwork, it was a pretty seamless purchase process. Would recommend to friends and family. Im a First time Mercedes buyer and super excited about my new car. Thanks!
Jackie Cooper Imports Replied: Congratulations on your new Mercedes-Benz, Jess. We are glad that a deal was reached that you are happy with. We are sure that you are going to enjoy your new ride. Thank you for shopping at Jackie Cooper Imports! - Chris Martinez, Director of Sales
DealerRater Review
- February 25, 2020
We had an excellent experience buying our Audi A7 from Nathan Lovell at JCI. We originally went to go look at a new Mercedes, but after hearing our needs and wants, Nathan pointed out a great Audi and then we drove it. After that, there was no going back to anything else! We loved our experience at...
Jackie Cooper Imports Replied: So glad to hear that you are enjoying your new Audi A7! We are glad that Nathan was able to help you, and thank you for choosing Jackie Cooper Imports! Enjoy the new ride! - Chris Martinez, Director of Sales
Google Review
- February 25, 2020
We had an excellent experience buying our Audi A7 from Nathan Lovell at JCI. We originally went to go look at a new Mercedes, but after hearing our needs and wants, Nathan pointed out a great Audi and then we drove it. After that, there was no going back to anything else! We loved our experience at...
Response from the owner Replied: So glad to hear that you are enjoying your new Audi A7, Ron! We are glad that Nathan was able to help you, and thank you for choosing Jackie Cooper Imports! Enjoy the new ride! - Chris Martinez, Director of Sales
DealerRater Review
- February 24, 2020
From the moment we arrived to see Doc about a preowned Lexis until we sealed the deal and left with my new car, I felt very comfortable with all of the people we encountered. Very professional, friendly, willing to take time to explain and also LISTEN. Alex swiftly completed the paperwork and but...
Jackie Cooper Imports Replied: Thank you for your kind review as well as your five star rating, Pamela. We are happy to hear that Doc made your car-buying experience a delightful one. Congratulations on your Lexis and thank you for choosing Jackie Cooper Imports. We hope to see you again soon. - Chris Martinez, Director of Sales
Google Review
- February 24, 2020
I recently purchased a Mercedes CLS 550 from this dealership and i had an excellent experience from start to finish. My salesman was Nathan Lovell. he is a 5 star salesman and he is great person to do business with. I would recommend him to anyone who is looking to buy a car. The transaction was...
Response from the owner Replied: Leroy, thank you so much for sharing your wonderful car buying experience. It is a joy to learn that Nathan has provided you with an excellent and easy experience. Congratulations on your Mercedes-Benz CLS 550. Thank you for choosing Jackie Cooper Imports and we appreciate your recommendation. - Chris Martinez, Director of Sales
DealerRater Review
- February 23, 2020
The sales staff was very knowledgeable and we never felt pressured. It was a very fun and enjoyable car shopping experience. Our sales associate never pushed us to make a decision until we were ready.
Jackie Cooper Imports Replied: Ken, thank you for the positive recommendation! We are happy to know that your experience with us went well and that we made your car buying transaction go smoothly. Congratulations and we hope that you will visit us again soon! - Chris Martinez, Director of Sales
DealerRater Review
- February 23, 2020
Sarah had everything ready when I brought my Macan in to have the oil changed. A loaner car was ready to go all I had to do is sign the loaner paperwork. Took about 10 minutes
Jackie Cooper Imports Replied: Thank you for the recommendation, Wado! We are glad to hear that Sarah and the team offered you a fantastic experience! - Chris Martinez, Director of Sales
DealerRater Review
- February 23, 2020
Great service! Knowledgeable sales rep and not pushy at all. Finance department was great too. Overall a very smooth, enjoyable experience, and we love our Mercedes!
Jackie Cooper Imports Replied: Davie, congratulations on your new Mercedes-Benz! We at Jackie Cooper Imports, are dedicated to matching our customers with the perfect vehicle to fit their needs, lifestyles, and budget. We are grateful that you had such a wonderful experience with us and we hope to see you soon. - Chris Martinez, Director of Sales
DealerRater Review
- February 23, 2020
This service center always goes above and beyond to take care of me. They can always get me in to fit my schedule. I couldnt imagine going anywhere else.
Jackie Cooper Imports Replied: Thank you for the compliments! We are pleased to hear that you felt as valued as you are. We look forward to serving you again in the future. - Chris Martinez, Director of Sales
DealerRater Review
- February 23, 2020
Came in for the A1 service for my vehicle and Frank was able to get me in & out within 1hr while I waited. Made sure you things went smoothly.
Jackie Cooper Imports Replied: That is great to hear, K.A! We are pleased to see that your visit was smooth and easy. If we can be of further service, please be sure to let us know. - Chris Martinez, Director of Sales
DealerRater Review
- February 23, 2020
Took 2018 Boxster in to have headlights replaced under warranty. The headlights were replaced but the next day I had an error message on the dash to check the daytime running lights. Found that neither the left or right running lights were working. Returned vehicle back to the service center and...
Jackie Cooper Imports Replied: Rogkat5, We are sorry to hear that your recent service experience wasn't exceptional! It definitely is not the type of experience we want you to have. Please accept our sincerest apologies for the inconvenience we may have caused you. We appreciate your flexibility as we work to better serve you and your vehicle and we thank you for your honest feedback. We are looking into what went wrong in the process and will use this opportunity to fix it.
Google Review
- February 22, 2020
I had a great experience with Nathan Lovell....certainly, will work with him again. Thank you, Nathan....appreciate the good service.
Response from the owner Replied: Sam, I'm glad to learn that you had a great experience with Nathan. Thank you for choosing Jackie Cooper Imports and we look forward to working with you again for all of your vehicle needs. - Chris Martinez, Director of Sales
Google Review
- February 22, 2020
We worked with Nathan Lovell at Jackie Cooper. He was THE BEST!!! The process was easy, no pressure and actually really fun! Jackie Cooper was great! Go and ask for Nathan!
Response from the owner Replied: Jamie, I appreciate your kind review on Nathan. I will relay your words to him and I have to agree he is the BEST! We are so lucky to have him on our team. Congratulations and thank you for shopping at Jackie Cooper Imports! - Chris Martinez, Director of Sales
DealerRater Review
- February 22, 2020
Thank you Mushtaq for your help in purchasing our Yukon Denali. He was very polite, professional and down to earth. We will definitely will do business with Jackie Cooper again after the service we received today.
Jackie Cooper Imports Replied: Thank you for your kind review as well as your five star rating. We are so pleased that you had such a wonderful & positive experience at Jackie Cooper Imports. Mushtaq is outstanding & we are lucky to have him on our team. We appreciate you choosing Jackie Cooper & we hope enjoy your new Yukon Denali. - Chris Martinez, Director of Sales
DealerRater Review
- February 22, 2020
Mushtaq was amazing to work with! He was professional, knowledgeable and very friendly! We would definitely do business with Jackie Cooper again because of him!! Chuck in management was also very helpful and a pleasure to work with!
Jackie Cooper Imports Replied: Your five star review is greatly appreciated, Brandy. I am pleased to hear Mushtaq and Chuck were able to help you purchase your vehicle. We are so lucky to have an outstanding team. We really appreciate you choosing Jackie Cooper Imports & we hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- February 22, 2020
My experience with the Mercedes sales and service department has been exceptional each time. I love my GLC 300 and have never had an issue.
Jackie Cooper Imports Replied: We are delighted to learn of your satisfaction. Thank you so much for your business and we hope to see you again at Jackie Cooper Imports soon. - Chris Martinez, Director of Sales
DealerRater Review
- February 22, 2020
Great service and personnel. Speedy and efficient. Arranged for a courtesy car and texted when the job was complete. Ordered the necessary parts that came in an orderly time.
Jackie Cooper Imports Replied: Thank you so much for taking the time to share your feedback, Verona. I am glad that you received an excellent service experience. We welcome you again! - Chris Martinez, Director of Sales
DealerRater Review
- February 22, 2020
Jackie Cooper is my dealer of choice. I have purchased my last to vehicles from them. I feel comfortable with everyone I have meet there. I feel I can trust them & each time they have taken very good care of me. I highly recommend Jackie Cooper.
Jackie Cooper Imports Replied: Mike, thank you for the amazing review and perfect rating. I am pleased to see that Jackie Cooper is you go-to dealership! Congratulations on your latest purchase and we appreciate you as a valued customer. Thank you for your recommendation and we look forward to your next visit. - Chris Martinez, Director of Sales
DealerRater Review
- February 22, 2020
I greatly appreciate the customer service that Ive received on my recent service visit, every single person, including the GM, attended to my needs and concerns.
Jackie Cooper Imports Replied: Your wonderful review is greatly appreciated. We are extremely grateful for our staff and the services they provide. Thank you for choosing Jackie Cooper Imports & we hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- February 22, 2020
Excellent customer service, to the person greeting you at the door, to the sales person helping you find your vehicle. Very helpful in helping me find my cat, love it Brian G was so helpful!!! Throughly enjoyed working with him. When I came back the next day to pick up my car, everything was ready...
Jackie Cooper Imports Replied: Hello and congratulations! Thank you for your five star review on Brian, Alex and Ryan. I am glad everybody was able to produce a collective effort to provide an outstanding car buying experience for you. It was our pleasure. Thank you for shopping at Jackie Cooper Imports. We hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- February 22, 2020
My C 300 repair was extensive. It required my car be left at the service department for an excess of three months. The part had to be built specific for my vehicle. In consideration I decided it would be better to trade my vehicle in for another. I feel like I was treated fairly given the...
Jackie Cooper Imports Replied: Thank you for the review as well as the 5-star rating, Jennifer. Thank you for choosing Jackie Cooper Imports & we hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- February 22, 2020
I have been coming to Jackie Cooper Tulsa for service on my ML350 for over five years and have always received excellent results. Thank you
Jackie Cooper Imports Replied: Thank you for the great review, DC! I am happy to know that you enjoyed your excellent service experience. Let us know if there is anything else we can help you with. We look forward to your next visit! - Chris Martinez, Director of Sales
DealerRater Review
- February 22, 2020
They always do a great job. Wait was a little long-2 hours. They should ask if you want your car cleaned before they do it. I had just spent $37 the day before and it was spotless. Caught them before they got to it !
Jackie Cooper Imports Replied: Thank you for your repeated business, Star. We are always here to help and look forward to seeing you again. - Chris Martinez, Director of Sales
DealerRater Review
- February 22, 2020
Great friendly service. Cliff always makes sure all my questions are answered and helps with making sure i have a rental so Im not without a car during service!
Jackie Cooper Imports Replied: Thank you for the amazing review, Ethan! We will be sure to thank Cliff for providing you with exceptional service. Let us know if there is anything else we can help you with. We look forward to your next visit! - Chris Martinez, Director of Sales
DealerRater Review
- February 22, 2020
Only MB service in town. Service B - expensive. Employees - good! My receipt stated wash/vacuum included, not vacuumed and not too sure car was washed.
Jackie Cooper Imports Replied: msmccoy13, We are sorry to hear that your recent service visit may not have met your expectations. It is true, we are building a brand new car wash and, while we are excited about it, it still wasn't completed and thus inoperable at your recent visit. We do our best to make each customer aware that the complimentary wash and vacuum will need to be completed at a future date that works best for you. We profusely apologize if that communication got lost in the service transaction. We'd love to make it up to you! Please do give Jacob Evans a call when you are available and we will make good on that wash--in our better-than-ever, new car wash!
DealerRater Review
- February 22, 2020
Good service and easy to pick work with. Sales the best and finance real easy. Wish the dealer ship was closer to where we like.
Jackie Cooper Imports Replied: Thank you for your great feedback, Lorne! Congratulations on your purchase! We are delighted to find out about your satisfaction. Let us know if we can do anything else for you. We are here to help! - Chris Martinez, Director of Sales
DealerRater Review
- February 22, 2020
Excellent customer service. Enjoyed the 2019 loaner car! Very surprised Frank offered to help me to transfer my groceries from the loaner car to my car. I have low back issues so this helped me tremendously! Got a message about my tire pressure on my way back home. Not sure why the tire pressure...
Jackie Cooper Imports Replied: Sheldon, we really appreciate that you took the time to write us such a kind review. We do pride ourselves on providing our customers with quality workmanship at competitive prices. Our team members are knowledgable and passionate to ensure that we give excellent customer service at every interaction. Thank you for choosing Jackie Cooper Imports as the Go-To dealership for all your vehicle needs. We hope to see you soon. - Chris Martinez, Director of Sales
DealerRater Review
- February 22, 2020
Poor communication, unkept promises and left me feeling disappointed. Only after making my unhappiness known did they try to make it up to me. I have dealt with Lexus for years in the past and their experience is light years ahead of this.
Cfsammi Replied: I appreciate you delivering my car to me, and trying to make up for the communication issue. I am very pleased with my car and have been checked on by Alex making sure I didnt have any questions. Thank you again
Google Review
- February 21, 2020
They are amazing! They were extremely helpful and gave great customer experience! I live in Dallas, TX and went all the way up to Oklahoma for my dream car!
Response from the owner Replied: Amanda, I am delighted to find out what we were able to get you into your DREAM CAR! How exciting and congratulations! Thank you for choosing Jackie Cooper Imports and I hope we get to work with you again in the future! - Chris Martinez, Director of Sales
Google Review
- February 21, 2020
I couldn't be more happy with Jackie Cooper Imports. Nathan Lovell was the sales professional who helped me. He was very well informed, friendly, and helped me choose the best vehicle of my life, my new Mercedes.
Response from the owner Replied: Congratulations on your new Mercedes-Benz, Charles! I am so happy to know that Nathan was able to get you into a vehicle you love. Thank you so much for shopping at Jackie Cooper Imports and we hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- February 21, 2020
John Taylor made us feel like we were the most important customer in the bays. He is knowledgeable, attentive and dedicated to supporting the customer requests.
Jackie Cooper Imports Replied: Thank you for the great review! We are happy to know that you enjoyed your services with John. We look forward to working with you again! - Chris Martinez, Director of Sales
DealerRater Review
- February 21, 2020
Very helpful, friendly and knowledgeable staff. I enjoyed meeting everyone. I never felt pressured or stressed. The entire experience was enjoyable. I felt like I went in and everyone was a new friend.
Jackie Cooper Imports Replied: Glad to hear that you are enjoyed our services at Jackie Cooper Imports! It is our pleasure to be able to help you with all of your car needs, and thank you for choosing Jackie Cooper Imports. Congratulations and enjoy! - Chris Martinez, Director of Sales
DealerRater Review
- February 21, 2020
I am a new customer and had a very positive experience. I was contacted throughout the process and everything was explained to my satisfaction. Frank was extremely helpful and very kind and courteous!
Jackie Cooper Imports Replied: We appreciate your feedback regarding your latest visit to our dealership. I am glad you enjoyed all of our services and features and we thank you for choosing Jackie Cooper Imports for all of your vehicle needs. - Chris Martinez, Director of Sales
DealerRater Review
- February 21, 2020
Disappointed when I got there. Was not greeted. Had to go get someone when 5 people staring at me. I had made appointment and didnt know why I was there. 5 hours later called about car to find out oil change still not done. I had told them my ha and lights in dude mirror were not working aNd they...
Jackie Cooper Imports Replied: MTOMCO, We are very sorry to hear that your recent service experience with us wasn't exceptional. Please accept our sincerest apologies that we were not available to you the moment you arrived. That definitely is not the type of experience we want any of our customers to have. We appreciate you letting us know and we will look into what went wrong on the day and time you were here. As for your service, I've looked into your particular case and found that while you came in for a standard Flex A service, you also stated that your blind spot assist was not functioning. Whenever there is an unknown issue that needs attention, the vehicle will go to a Diagnostic Technician first. All vehicles are seen by a Diagnostic Tech in the order of their arrival. While we found that your blind spot assist was only turned off and all that was needed was to turn it on, we still needed to test drive to be assured it was functioning properly for you. After determining that it was indeed working, the vehicle was prepped for the Flex A service--again occurring in the order of its arrival to our Express Team. While this can take time, we were glad you were enjoying the comfort of one of our first-class loaner vehicles during the absence of your own car. We were thrilled to have been able to provide you with Mercedes-Benz certified service as well as easily remedy your blind spot issue. We do hope you will service with us again so that we can give you a better experience from start to finish!
DealerRater Review
- February 21, 2020
Very responsive to my repair need to my 2020 GLS. Couldnt be happier with the service. Would recommend to others who value excellent service.
Jackie Cooper Imports Replied: Thank you for your top review, John! We love hearing our service department did an excellent job for you. Let us know if you need anything else! - Chris Martinez, Director of Sales
DealerRater Review
- February 21, 2020
Both Jeremy Geiger and Nathan Lovell from Jackie Cooper were great! The entire Sales team was awesome and made my decision to buy from them so easy! Highly recommend checking them out for all of your vehicle needs
Jackie Cooper Imports Replied: Melissa, thank you so much for your review and recommendation. I am happy to learn that Jeremy, Nathan, and the rest of the team was able to assist you throughout the whole process. Congratulations on your new purchase and thank you for choosing Jackie Cooper Imports. - Chris Martinez, Director of Sales
Google Review
- February 21, 2020
Nathan was a great salesman. Took time and answered all my questions and was never in a rush. Thank you for the great experience at Jackie Cooper. I will definitely be back!
Response from the owner Replied: Emily, thank you so much for taking the time out to give us some feedback and a five star rating. I'm glad Nathan was able to assist you and it was an enjoyable experience. Thank you for choosing Jackie Cooper Imports and we hope to see you again soon. - Chris Martinez, Director of Sales
Google Review
- February 20, 2020
My Mercedes is literally in the shop every other month, and it was a CPO vehicle. Id highly recommend that you purchase an extended warranty and cross your fingers. The service department, staff and sales reps are polite and professional. However, Id reconsider buying a Mercedes Benz from this...
Response from the owner Replied: Rob, I am sorry to hear you are less than satisfied with your Mercedes-Benz CPO purchase. I wanted to reach out to you to let you know that I am investigating your issues and will continue to be in contact with you. If you need anything in the meantime or have further information to provide to me, please call me at 918-249-9393 and ask for Kristen Doyle.
DealerRater Review
- February 20, 2020
We had a great experience at Jackie Cooper Mercedes. Mr. Greg Gleason was very helpful and great to work with. Everyone was great there! Thank you.
Jackie Cooper Imports Replied: Thank you for your five star review and kind review on Greg. I am glad you enjoyed your car-buying experience with us. It was a joy working with you. Thank you for shopping at Jackie Cooper Imports. We hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- February 20, 2020
I was treated like I was special and I'm not. But I felt special.. Thanks. Vicki Reagan was a great saleswoman. And a lovely facility.
Jackie Cooper Imports Replied: In all our years of business we've never met a person who wasn't special or important. On behalf of Vicki and the entire team, thank you for visiting Jackie Cooper Imports and we look forward to your next visit. - Chris Martinez, Director of Sales
DealerRater Review
- February 20, 2020
Jeremy Geiger was wonderful to work with. Hes not your typical car salesman. He was compassionate and caring and genuinely interested in helping us find the right vehicle for our needs. When it comes time for our next vehicle, we will absolutely give Jeremy a call.
Jackie Cooper Imports Replied: Thank you for the wonderful review as well as the five star rating. Jeremy is a great asset to the Jackie Cooper team and I'm very happy to hear he made your car buying process much easier. I'd like to thank you for choosing Jackie Cooper Imports and we congratulate you on your new vehicle. Hope you enjoy and we'll see you soon! - Chris Martinez, Director of Sales
DealerRater Review
- February 20, 2020
Jeremy was the best auto sales person I have ever had in my 40 years of driving and buying cars. The Cooper experience on a whole was slow but I think that was due to under staffing towards the end of the process. 4hrs. Out the door with a car after 4pm. Not bad.
Jackie Cooper Imports Replied: Thank you for your kind review and congratulations on your new car! I am so thrilled to hear that Jeremy was so helpful to you and provided you with such excellent service. I regret to learn that your experience was slow due to staffing at the time but I am satisfied to learn that your overall experience was a delightful one . I appreciate that you chose Jackie Cooper Imports and thank you for recommending us. Enjoy your new car! - Chris Martinez, Director of Sales
DealerRater Review
- February 19, 2020
Mushtaq Ahmed was very helpful in getting me in my new Nissan Altima. Jackie Cooper Imports is a great dealership with a great service center!
Jackie Cooper Imports Replied: Kristie, thank you for your five star review. Your wonderful review on Mushtaq was greatly appreciated & we are honored to have him on our team. Thank you for choosing Jackie Cooper Imports & congratulations on your new Nissan Altima. - Chris Martinez, Director of Sales
DealerRater Review
- February 19, 2020
Very pleasant and easy to work with. Bar far the easiest sales associate we have worked with during the car buying process. We would work with Mushtaq again.
Jackie Cooper Imports Replied: Hello Claire, thank you for taking the time to share your thoughts! We're so pleased to hear that you enjoyed your visit with Mushtaq and our team. We hope to see you in again soon and congratulations on your new car! - Chris Martinez, Director of Sales
DealerRater Review
- February 19, 2020
From the moment I drove on to the car lot Kendall Taylor treated me with kindness, respect, and made me feel important. He was never pushy, and answered all of my questions. He was very knowledgable on the car I was there to test drive. He was professional, and made purchasing so easy. He then...
Jackie Cooper Imports Replied: Alicia, thank you so much for sharing your wonderful service visit. It is a joy to learn that Kendall has provided you with an excellent and easy experience. If there is anything else we can do for you, please do not hesitate to let us know. Thank you for choosing Jackie Cooper Imports. - Chris Martinez, Director of Sales
DealerRater Review
- February 18, 2020
Thank you Mr. Mushtaq sir! Loving my sweet Lexus. It was not easy coming to the dealership that night after having a long emotional day so thank you for taking care of me:)
Jackie Cooper Imports Replied: We appreciate your business and kind review. Congratulations on your new Lexus. It was our pleasure to assist you. - Chris Martinez, Director of Sales
DealerRater Review
- February 18, 2020
I had a wonderful experience when I purchased my Mercedes back in September 2019. I wasnt sure when I got to the lot what I wanted to buy but Mushtaq took his time showing me different vehicles until we found the right one that worked for me and had all features I wanted. I will definitely be back...
Jackie Cooper Imports Replied: Thank you for your great feedback! Congratulations on your Mercedes! We are delighted to find out about your satisfaction. Let us know if we can do anything else for you. We are here to help! - Chris Martinez, Director of Sales
DealerRater Review
- February 17, 2020
Physical plant vey clean and well organized. Sales person very helpful and attentive. Product selection very good. Purchased process very efficient no hard sell on add on!
Jackie Cooper Imports Replied: Anthony, thank you for the amazing and stellar review. I am pleased to hear that you had a great car buying experience with Jackie Cooper Imports. Congratulations on your new purchase and we can't wait to work with you again. - Chris Martinez, Director of Sales
DealerRater Review
- February 16, 2020
Excellent works by the staff. Very good office set up. Hospitality very high. Knowledge of vehicle and the service excel. Dedicated and friendly staff j
Jackie Cooper Imports Replied: Thank you so much for your kind words about your experience here at Jackie Cooper Imports. We try every day to satisfy our customers and its always nice to know when we succeed. - Chris Martinez, Director of Sales
DealerRater Review
- February 16, 2020
The most respectable and reliable dealership I have ever been to. Mushtaq was amazing and provided the best service ever! Will definitely be doing business again
Jackie Cooper Imports Replied: On behalf of Mushtaq and the rest of the team, it was a pleasure to work with you and we hope to see you again for all your vehicle needs. Thank you for choosing Jackie Cooper Import and the team always welcomes you back, Harris! - Chris Martinez, Director of Sales
DealerRater Review
- February 16, 2020
Excellent works by the staff. Very good office set up. Hospitality very high. Knowledge of vehicle and the service excel. Dedicated and friendly staff j
Jackie Cooper Imports Replied: Thank you so much for your kind words about your experience here at Jackie Cooper Imports. We try every day to satisfy our customers and its always nice to know when we succeed. - Chris Martinez, Director of Sales
DealerRater Review
- February 15, 2020
Long negotiations but always professional. Mr. Geiger was very accommodating Including follow up after the sale. I would happily refer this dealership as well as the salesman
Jackie Cooper Imports Replied: Marv, congratulations on your new purchase! I am glad Jeremy was able to assist you through the car buying process. He is an excellent representative of our brand and what we stand for. Thank you again for choosing Jackie Cooper Imports and we hope you enjoy your new ride. - Chris Martinez, Director of Sales
DealerRater Review
- February 15, 2020
It was a very nice experience. They had the car waiting for us, and detailed. We drive from Fort Worth, so their attention to detail was appreciated.
Jackie Cooper Imports Replied: Thank you for your kind review and congratulations on your new car! I am so thrilled to hear that we were able to have everything prepared for you and provided you with such excellent service. I appreciate that you chose Jackie Cooper Imports and thank you for recommending us. Enjoy your new car! - Chris Martinez, Director of Sales
DealerRater Review
- February 15, 2020
Great dealership we have many other cars from there and very happy with them. We enjoyed dealing with Doc very professional and really knows cars. Thanks
Jackie Cooper Imports Replied: Frydia, thank you for the wonderful review as well as the 5-star rating. I would like to congratulate you on your new vehicle and I am so happy that Doc was able to assist you with you new purchase. Thank you for choosing Jackie Cooper Imports and we hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- February 15, 2020
They knew what I was looking for, notified me when they received what I wanted, and we made it happen. Everyone is so friendly and accommodating!
Jackie Cooper Imports Replied: Hi! I appreciate your feedback regarding your latest visit to our dealership. I am glad you enjoyed all of our services and features and we thank you for choosing Jackie Cooper Imports for all of your vehicle needs. - Chris Martinez, Director of Sales
Google Review
- February 14, 2020
Response from the owner Replied: Thank you for your perfect rating for us, Franki. We'll be looking forward to any future visits! - Chris Martinez, Director of Sales
Google Review
- February 14, 2020
Best car shopping. I have brought 5 vehicles Looking to buy number 6th.
Response from the owner Replied: Phillip, thank you for your repeated business and for your five star rating. We appreciate you as a valued customer and we can't wait to work with you again. - Chris Martinez, Director of Sales
DealerRater Review
- February 14, 2020
I had a great experience with Jeremy Geiger at Jackie Cooper Imports. He was very nice, and did his job to the best of his ability. He did a great job.
Jackie Cooper Imports Replied: Hey Justin, thank you for taking the time to leave us a comment regarding your visit to our dealership. We are thrilled to hear that Jeremy provided you with such excellent service. Thank you for choosing Jackie Cooper Imports and we look forward to work with you again, soon. - Chris Martinez, Director of Sales
DealerRater Review
- February 14, 2020
Jeremy Geiger made buying our Porsche Macan S a delightful experience and went out of his way to relieve our stress about buying sight unseen from Seattle. My wife and I HIGHLY recommend Jeremy to anyone looking to buy a quality vehicle from Jacky Cooper Imports!
Jackie Cooper Imports Replied: Congratulations on your Porsche Macan S! I know you and your wife are going to love that vehicle! Jeremy is an asset to the Jackie Cooper team and just a delight to work with, so I'm just happen he was part of your experience. Thank you for shopping at Jackie Cooper Imports and we hope to do business with you two in the future. - Chris Martinez, Director of Sales
DealerRater Review
- February 14, 2020
Great experience over all. Jeremy did a great job, exceeded all my expectations and found me the car of my dreams... under budget! Very satisfied!
Jackie Cooper Imports Replied: Congratulations and thank you for the wonderful review. We are pleased to know that Jeremy was able to assist you and get you into your desired car. Thank you for choosing Jackie Cooper Imports and we hope to see you again for all of your vehicle needs. - Chris Martinez, Director of Sales
Google Review
- February 12, 2020
DealerRater Review
- February 12, 2020
I had a blessed experience at Jackie Cooper! I truly appreciated the help of Vickie, Ryan, and Blair. Very professionally and effectively done. Thank you! God bless.
Jackie Cooper Imports Replied: Jackie, congratulations on your new purchase. We are honored to have an amazing staff that includes Vickie, Ryan, and Blair. Thank you so much for shopping at Jackie Cooper Import and we hope to be of assistance to you again in the future. - Chris Martinez, Director of Sales
DealerRater Review
- February 12, 2020
Everyone was very kind , warm and professional.. They made my car purchase very pleasent and smooth.. We called ahead of time and when we arrived the car was there waiting on us. The salesman was so kind. Great experience!!
Jackie Cooper Imports Replied: KSwan, we are so glad you had a pleasant and smooth car buying experience. Congratulation on your new purchase and we hope to see you again for all of you vehicle needs. Thank you again for choosing Jackie Cooper Imports. - Chris Martinez, Director of Sales
DealerRater Review
- February 12, 2020
Sales and finance were great, Brian Goss was the salesperson we used. My only complaint was the detail job, Brian did all he could to resolve and I really appreciate that.
Jackie Cooper Imports Replied: Thank you for sharing your five-star experience with our team! Brian was happy to assist you. Congratulations on your new purchase! We appreciate your feedback, and we hope to serve you again for your future vehicle needs! - Chris Martinez, Director of Sales
Google Review
- February 12, 2020
They don't stand up on their vehicle's
Response from the owner Replied: Shirley, were sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. We'd love to learn more about the experience that led you to leave us a 1-star review. Please feel free to reach out to our Service Manager, Denny Martin at 918-249-9393 - Chris Martinez, Director of Sales
DealerRater Review
- February 11, 2020
The dealership was very clean and the people there were very friendly and helpful. It was like walking through a jewelry store looking at all those new cars!
Jackie Cooper Imports Replied: Hello Don, thank you for taking the time to share your thoughts! We're so pleased to hear that you enjoyed your visit Jackie Cooper Imports. We hope to see you in again soon! - Chris Martinez, Director of Sales
Google Review
- February 09, 2020
Response from the owner Replied: Thank you for taking the time to share your experience with Karyn! We truly appreciate your positive feedback, and we look forward to your next visit. - Chris Martinez, Director of Sales
DealerRater Review
- February 09, 2020
Great experience. All went very smoothly. We were helped quickly and treated with respect. The financing went smoothly and you were able to match the rate my bank would give me. Thank you.
Jackie Cooper Imports Replied: Kim, you are very welcome. We are ecstatic that we were able to help you and get you into your new vehicle. Thank you for the wonderful review and five star rating. I hope we see you again, for all of your vehicle needs. - Chris Martinez, Director of Sales
DealerRater Review
- February 09, 2020
Every one was really awesome especially Jarred they showed me and my husband Hospitality and every one had a smile on their face and made us feel welcomed
Jackie Cooper Imports Replied: I'm pleased to know you had an AWESOME experience! Jerrid and the rest of the team, are phenomenal to work with and I'm extremely proud of them. Congratulations to your latest purchase and we hope you & your husband love your new vehicle. - Chris Martinez, Director of Sales
DealerRater Review
- February 08, 2020
Every employee was so kind to us. Mushtaq took great care of us and made sure every need was met. So glad we went here!!
Jackie Cooper Imports Replied: Ashley, we are glad you came here as well! Congratulations on your new purchase! Mushtaq and the rest of the team, were delighted to work with you. Thank you for shopping at Jackie Cooper and we look forward to working with you again. - Chris Martinez, Director of Sales
DealerRater Review
- February 08, 2020
Everyone was extremely nice and helpful!! Would highly recommend doing business with them and especially Mushtaq who was probably the nicest person Ive ever met!!
Jackie Cooper Imports Replied: Thank you for sharing your extremely nice and helpful experience, Joshua. I appreciate your five star rating and recommendation, as well as your kind review on Mushtaq. I am proud of my staff and the services they provide. I am glad we've made a lifetime customer out of you and we hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- February 08, 2020
Alex was awesome. The rest of the experience, not so much. No concierge to teach me how to do the park assist. One person, thought it didnt have thr feature. Jeff in finance was awesome too. I hope the concierge can call next week and help explain the Mercedes me capabilities.
Jackie Cooper Imports Replied: John, congratulations on your new purchase. I am glad Alex and Jeff were able to assist you. We appreciate you feedback regarding the concierge and had Blair reach out to you. Thank you for giving us the opportunity to give you an excellent customer service experience. We appreciate you choosing Jackie Cooper Imports! - Chris Martinez, Director of Sales
Google Review
- February 07, 2020
my Daughter just purchased a used car here her salesman Jerrid cook This was the best car buying experience ever. This is not like any dealership I have ever been to. everyone was so nice no pressure just very laid back. Jerrid and everyone there treated us like family. and the car she purchased had...
Response from the owner Replied: David, thank you for your kind review on Jerrid. He is an excellent salesman with incredible dignity and respect among his peers. We are honored to have him on our team. Congratulations to your daughter on her new car and we hope she love it. We thank you for choosing Jackie Cooper Imports and we hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- February 07, 2020
Buying my new vehicle was a great experience. Mark was great to work with, from start to finish. I love my new vehicle, and he made everything super easy!
Jackie Cooper Imports Replied: Congratulations, David! It's always exciting to know that we were able to get someone in a vehicle that they just love. I'm glad Mark was able to walk you through the whole process from start to finish. Thank you for choosing Jackie Cooper Imports and please enjoy your new ride. - Chris Martinez, Director of Sales
DealerRater Review
- February 07, 2020
They did a great job on quickly making a deal in the car which was very fair. The wait for finance was extremely too long.
Jackie Cooper Imports Replied: Congratulations, on your new purchase! I apologize for any inconvenience the wait time for the finance portion may have caused you. Thank you for provided this essential feedback. Its makes us more aware of the area we need to work on to enhance our customer overall satisfaction. Thank you for shopping at Jackie Cooper Imports and I hope we will see you again for all of your vehicle needs. - Chris Martinez, Director of Sales
DealerRater Review
- February 07, 2020
I came in to inquire about a used vehicle that was advertised on one of the used car websites. Blayne was my salesman and he couldnt have been nicer. From the moment I walked into this dealership (although my purchase was low end compared to what Jackie Cooper normally sells) and was treated like a...
Jackie Cooper Imports Replied: Maura, I'm glad you got the VIP treatment you deserved! No matter the car or budget you are still a member of the Jackie Cooper family. Congratulations on your new car and I'm glad to hear Blayne was able to help you throughout the whole process. If you need anything else don't hesitate to reach out. - Chris Martinez, Director of Sales
DealerRater Review
- February 06, 2020
The Sales Consultant Jerrid Cook was very patient with me and took the time to point me in the right direction for what I was trying to accomplish. The business manager Alex was great as well. Both were very straight forward and didn't drag me around. Overall was a great experience.
Jackie Cooper Imports Replied: Daniel, we are happy you had a positive experience at Jackie Cooper Imports. I'm glad that Jerrid and Alex were able to assist you successfully. I appreciate the five star rating and your business. We look forward to working with you again. - Chris Martinez, Director of Sales
DealerRater Review
- February 06, 2020
Gorgeous. The showroom was lovely. We had a great and fun time. Our salesperson, Jerrid, was great and super knowledgeable. We loved seeing all the cars. Thank you
Jackie Cooper Imports Replied: Thank you for visiting Jackie Cooper Import and I am glad Jerrid was able to show you around & answer all your questions. We hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- February 06, 2020
Although I was apprehensive about buying a car from a dealership halfway across the country, I couldn't be more pleased with my purchase. My salesperson, Jarrid Cook, exceeded my every expectation; professional, knowledgeable, courteous and personable. Very well done!
Jackie Cooper Imports Replied: I am honored and humbled by your feedback and five star rating. When we can get a job well done from a customer that lives so far away. It just enforces the thought that we are doing it right. Jerrid is an asset to our company and we are glad to have him as a part of the Jackie Cooper Imports team. Thank you again for shopping with us and we hope we've made a life long customer out of you. - Chris Martinez, Director of Sales
DealerRater Review
- February 06, 2020
No doubt about it!! Jackie Cooper is heads and tails above ANY dealer in the Tulsa area. We were treated like we were the only customers they had.
Jackie Cooper Imports Replied: Thank you for your kinds words and we appreciate your five star ratings. Our customers happiness and satisfaction are our number one priority. We hope to see you again at Jackie Cooper Imports! - Chris Martinez, Director of Sales
DealerRater Review
- February 06, 2020
Best dealership I have been to.Everyone was so nice and not pushy at all. Had a few issues with my car and they took it and fixed it for me. Definitely recommend to everyone who needs a vehicle.
Jackie Cooper Imports Replied: Angie, thank you for the compliments and five star rating. Our customers happiness and satisfaction is our number one priority. Thank you for your recommendation and for choosing Jackie Cooper Imports. - Chris Martinez, Director of Sales
DealerRater Review
- February 06, 2020
We had a pleasant experience with Mushtag. He was very helpful with buying our Infiniti QX60. Mushtag even helped us with questions days later after buying our car.
Jackie Cooper Imports Replied: Teresa, congratulations on your new INFINITI QX60! I am so happy Mushtaq was able to assist you throughout the car buying process. If you have any further question or concerns, feel free to reach out to us. We are always available to you. Please enjoy your new vehicle and we hope to do business with you again in the future. - Chris Martinez, Director of Sales
DealerRater Review
- February 05, 2020
Karla is super sweet! She was patient and went the extra mile to make sure I drove away with the best vehicle for me. Chuck and Jeff were also super nice, and helped with everything I needed. Overall it was a great experience!
Jackie Cooper Imports Replied: Congratulations on your new car! I appreciate your kind review on Karla, Chuck, and Jeff. They are amazing team members and I'm not sure what we would do without them. We hope you enjoy your new car and we hope to see you again soon. - Chris Martinez, Director of Sales.
DealerRater Review
- February 05, 2020
Very great service. Had service. Then bought 2 work trucks Took great care of me always very helpful Mikey is very helpful to me Thanks
Jackie Cooper Imports Replied: Thank you for choosing Jackie Cooper Imports for ALL of your vehicle needs. From service to sales, we have you covered! Congratulations and we hope you enjoy your new wheels. - Chris Martinez, Director of Sales.
Google Review
- February 04, 2020
Ryan Knotts will make you happy, ask for him!
Response from the owner Replied: Shawn, thank you for the kind review on Ryan. He is one of our best and he word diligently to ensure our customers are satisfied with our services. I appreciate your five star rating and for choosing Jackie Cooper Imports. - Chris Martinez, Director of Sales
DealerRater Review
- February 04, 2020
About 18 years ago we purchased our first Mercedes and since that time we have purchased or leased nothing else. Our dealer has been Jackie Cooper and Stan Lewis for all of these years. Thank you for making car buying so easy :)
Jackie Cooper Imports Replied: It is our pleasure! Thank you for your repeated business and being such a valued customer. We appreciate you choosing Jackie Cooper and we hope you enjoy your new Mercedes-Benz! Safe travels. - Chris Martinez, Director of Sales.
DealerRater Review
- February 04, 2020
The best Dealership experience Ive ever had! Every single person I came into contact with was friendly and helpful; especially Chuck Griffith, Andy Truman and that amazing salesman, Jeremy Geiger! Thank you, Jackie Cooper, I love my Mercedes-Benz!!!
Jackie Cooper Imports Replied: Thank you for your wonderful review on Chuck, Andy and Jeremy. It was a pleasure getting you into your new Mercedes-Benz! Thank you so much for choosing Jackie Cooper and for giving us a five star rating. We hope to do business with you in the future. - Chris Martinez, Director of Sales.
DealerRater Review
- February 04, 2020
They were very friendly and inviting people with great customer service. They drove a hard bargain but at the same time gave me a great deal on my first Mercedes Benz. Thank you Jackie Cooper Imports
Jackie Cooper Imports Replied: Congratulations on your first and new Mercedes Benz! How exciting! I am happy we gave you an offer you couldn't refuse and we saw you drive off in your first Mercedes Benz. Thank you for choosing Jackie Cooper Imports and we hope to see you again soon. - Chris Martinez, Director of Sales.
DealerRater Review
- February 03, 2020
they worked very hard for my business! I will recommend Jackie Cooper to anyone looking for a new car! Chris was wonderful a long with Ryan and John Taylor
Jackie Cooper Imports Replied: Teresa, congratulations on your new car! Thank you for the recommendation and five star rating. I am glad Chris, Ryan and John, were part of your car buying experience; they are great to work with. We appreciate your business and we hope you enjoy your new set of wheels! - Chris Martinez, Director of Sales
DealerRater Review
- February 02, 2020
Our salesman greeted us at the door and literally spent all day making sure we found the exact car we were looking for. And we looked at a LOT of cars.
Jackie Cooper Imports Replied: I'm glad to know that you took your time researching and looking for your perfect car. I'm grateful for an amazing staff and I believe in the services they provide. Thank you for shopping at Jackie Cooper Imports and we hope you enjoy your new car. - Chris Martinez, Director of Sales
DealerRater Review
- February 01, 2020
We had a great experience purchasing our new car! Mushtaq provided wonderful customer service and was helpful and kind. We love our vehicle too! Thanks Mushtaq!
Jackie Cooper Imports Replied: Stacia, thank you so much for your wonderful review on Mushtaq and congratulations on your new car! We appreciate you choosing Jackie Cooper Imports for all of your vehicle needs and we hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- January 31, 2020
Located a car even better than the sold one I initially inquired about. Promptly answered all questions and went way beyond the bounds of adequate service. Even delivered the car 100 miles. I'd refer anyone I know looking for a car to him. Thanks very much.
Jackie Cooper Imports Replied: Patrick, you are very welcome and congratulations on your new purchase. We are so glad you decided to shop at Jackie Cooper Imports. We appreciate your recommendation and we hope you enjoy your new car. - Chris Martinez, Director of Sales
Google Review
- January 30, 2020
Great service department
Response from the owner Replied: Billy, it makes me happy to know that you've had an great service experience with us and I hope we see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- January 30, 2020
Loved working with Karla Lopez and glad the dealership listened to me and payed attention to my needs as a consumer. Great job all around!
Jackie Cooper Imports Replied: Misty, it's wonderful to know that you had a helpful, respectful, and considerate experience from Karla. I am proud of my team and the services they provide. Thank you for sharing your satisfaction and congratulations on your new purchase. - Chris Martinez, Director of Sales
DealerRater Review
- January 30, 2020
Our salesman blane was amazing!!! Would use him again and will refer him. Love our new jaguar pace! Will shop again and Jackie cooper auto!
Jackie Cooper Imports Replied: Loribel, thank you for sharing your five-star experience with our team! Blayne was happy to assist you. Congratulations on your new Jaguar! We appreciate your feedback, and we hope to serve you again for your future vehicle needs. - Chris Martinez, Director of Sales
DealerRater Review
- January 30, 2020
There is no other dealership or team of professionals that I have come across that have gone above and beyond all my expectations as this one has! Truly the best experience Ive had in buying or servicing a car.
Jackie Cooper Imports Replied: Thank you for the kind words and five star rating. We try everyday to satisfy our customer and it's always nice to know when we succeed. Thank you for choosing Jackie Cooper Imports for all of your vehicle needs. - Chris Martinez, Director of Sales
DealerRater Review
- January 30, 2020
I had a very pleasant experience with buying my new Cadillac Escalade with Karla at Jackie Cooper. I would recommend her with any of your needs.
Jackie Cooper Imports Replied: Tracy, congratulation on your new Cadillac Escalade. I am happy to know you had a pleasant experience with Karla and she was able to assist you successfully. Thank you for choosing and recommending Jackie Cooper Imports. - Chris Martinez, Director of Sales
Google Review
- January 29, 2020
Response from the owner Replied: I appreciate the fantastic rating! Thank you and we hope to see you again at Jackie Cooper Imports. - Chris Martinez, Director of Sales
DealerRater Review
- January 28, 2020
We had such a great experience with Mushtaq and Chuck! They were both very helpful and kind and we are so glad we decided to purchase our new car from Jackie Cooper Imports!
Jackie Cooper Imports Replied: Kelsey, congratulations on your new car. I am glad Mushtaq and Chuck were able to assist you through the process. Thank you for choosing Jackie Cooper Imports and I hope we get to work with you again soon. - Chris Martinez, Director of Sales
Google Review
- January 27, 2020
Response from the owner Replied: Thanks for your five-star review. We really appreciate your feedback - Chris Martinez, Director of Sales
DealerRater Review
- January 27, 2020
Were very pleased with the help from Mr Ahmed with purchasing our GMC Terain I would recommend him.He was very patient and did an outstanding job
Jackie Cooper Imports Replied: Delores, congratulations on your new GMC Terrain! I am glad Mushtaq was able to assist you through the car buying process. He is an excellent representations of our brand and what we stand for. Thank you again for choosing Jackie Cooper Imports and we hope you enjoy your new SUV. - Chris Martinez, Director of Sales
DealerRater Review
- January 26, 2020
Kendall Taylor and Andy Truman from Jackie Cooper Imports made our car buying experience the best of any deal we have done! They went above and beyond to address some scuffs on the used car we were purchasing and made it look like new. They worked hard to meet our needs and their attention to detail...
Jackie Cooper Imports Replied: Congratulations on your new vehicle! We appreciate your support and recommendation. We at Jackie Cooper Imports, understands the pressures of the car buying experience that is why our staff are not only knowledgable but dedicated to match each customer with a vehicle that fits their needs, lifestyle, and budget. Our top priority is our customers and making sure they are happy, and that you do not feel pressured. I am extremely proud of our staff, facilities, and the services we provide. Thank you for choosing Jackie Cooper Imports and please come visit us again, for all of your car needs. - Chris Martinez, Director of Sales
DealerRater Review
- January 26, 2020
Have bought 5 new Mercedes from this dealer; each experience has been first rate. Service department is e cellent as well (only need maintenance service about once a year).
Jackie Cooper Imports Replied: Thank you for your kinds words and five star rating. We appreciate your business and thank you for choosing Jackie Cooper Imports. - Chris Martinez, Director of Sales
DealerRater Review
- January 26, 2020
Doc is great, a knowledgeable, honest sales professional who does not play games. The purchase process was one of the best I have ever experienced!
Jackie Cooper Imports Replied: We appreciate your support and five star rating. Please come visit us again, for all of your car needs, whether is be service or sales. - Chris Martinez, Director of Sales
Google Review
- January 25, 2020
This was the most pleasant experience buying a car that Ive ever had! I met their head Infiniti tech Gary, hes so knowledgeable and nice. He answered every question we had and put the Q50 on his rack for us to inspect it. Andy Truman and Mikey Molina were wonderful to work with. I will never buy...
Response from the owner Replied: Thank you for your five star review Eric! We are happy to hear that Gary, Andy and Mikey were able to assist you with what you needed on your Q50! Thank you for choosing Jackie Cooper Imports and we hope to see you again soon! - Chris Martinez, Director of Sales
DealerRater Review
- January 25, 2020
Best dealership Ive ever worked with. Sales management and staff were out of this world. Ive been buying cars for 40 years and this was the best experience Ive ever had.
Jackie Cooper Imports Replied: Thank you for your kind review as well as your five star rating. We are so pleased that you had such a wonderful & positive experience at Jackie Cooper Imports. I am so grateful to have an amazing team and I stand by the services they provide. We appreciate you choosing Jackie Cooper & we hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- January 24, 2020
Everyone was friendly, pleasant. Introduced themselves, said their name, shook hands, smile asked what else they could do for me as a customer? flexible and accommodating around my schedule
Jackie Cooper Imports Replied: Tracy, we really appreciate that you took the time to write us such a kind review. I'm glad to hear that so many of our employees were able to assist you successfully. If you have any further questions or concerns please do not hesitate to give us a call. We are always happy to help. On behalf of our entire dealership, thanks for coming in and for choosing Jackie Cooper Imports. - Chris Martinez, Director of Sales
Google Review
- January 24, 2020
Bob Moore in OKC is the better Porsche dealer in this state.
Response from the owner Replied: Ferrell, we are saddened to hear that you havent given Porsche Tulsa a visit yet. As the only Oklahoma Porsche dealer who has been awarded the Premier Dealer status4 timeswe are a dealership that is proud of our culture. It is one where respect, ethics, and an exceptional customer experience are our top priorities. We invite you to come by and check us out in person. Our sales manager, Nizar Khaled, will personally give you a tour! Have a great day. - Chris Martinez, Director of Sales
DealerRater Review
- January 23, 2020
Working with our sales representative at Jackie Cooper in Tulsa was a pleasure. Even across teams, e.g., finance, management, I felt like there was always an appreciation for my business. The price was fair, and the dealership worked to get me a lower interest rate than the one available from my...
Jackie Cooper Imports Replied: Congratulations on your new purchase. We at Jackie Cooper Imports, are dedicated to matching our customers with the perfect vehicle to fit their needs, lifestyles, and budget. We are grateful that you had such a wonderful experience with us and we hope to see you soon. - Chris Martinez, Director of Sales
DealerRater Review
- January 23, 2020
Jerrid was great to deal with. This is the second vehicle I have purchased with him in the past few years. The staff is always so easy to work with. I will continue to refer my friends to Jackie Cooper
Jackie Cooper Imports Replied: Thank you so much for the five star rating and choosing Jackie Cooper Imports for all of your vehicle needs. We look forward to working with you again. - Chris Martinez, Director of Sales
DealerRater Review
- January 23, 2020
Customer service was great. Greg, our salesman, was great and handled all of our questions and concerns. Very happy with our purchase of the Mercedes.
Jackie Cooper Imports Replied: Thank you for your kinds words and five star rating. Greg is excellent and it's an honor to have him on our team. We appreciate your business and thank you for choosing Jackie Cooper Imports. Please enjoy your new vehicle and we hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- January 22, 2020
I found an incredible deal for a 2013 Porsche Boxster S with under 8,500 miles on it. The Carfax history was clean. The car was in excellent condition. The price was very low. I am experienced in buying pre-owned sports cars for my own driving pleasure. I am an enthusiast. This deal was so good that...
Jackie Cooper Imports Replied: Congratulations on your new Porsche! I am glad Brian was able to assist you through the car buying process. He is an excellent representation of our brand and what we stand for. Thank you again for choosing Jackie Cooper Imports and we hope to work with you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- January 22, 2020
I am very pleased with Jackie Cooper Imports. As soon as I arrived I was greeted by Nathan a sale associate there who was excellent to work with. I had a million questions and he answered them all expertly and made me feel very comfortable. I told him my budget and what I thought I wanted. He...
Jackie Cooper Imports Replied: Your review is greatly appreciated as well as your five star rating. I am glad you enjoyed your visit with us & we thank you for recommending Jackie Cooper Imports. We hope to see you again soon and please enjoy your E 300. - Chris Martinez, Director of Sales
Google Review
- January 20, 2020
Response from the owner Replied: Kabylan, thanks for your five-star review. We really appreciate it. - Chris Martinez, Director of Sales
DealerRater Review
- January 20, 2020
Great customer service!! Completely made it work the drive all the way from Kansas City! Mushtaq is very knowledgeable with his products! I would give him a 10/5
Jackie Cooper Imports Replied: Your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that they leave 100% satisfied. We are lucky to have Mushtaq on our team. We appreciate you choosing Jackie Cooper Imports & we hope to see you soon. - Chris Martinez, Director of Sales
DealerRater Review
- January 20, 2020
Mushtaq was beyond great!! He definitely made it worth driving all the way from Kansas City! I will definitely send my friends to Mushtaq at Jackie Cooper!
DealerRater Review
- January 20, 2020
Mushtaq provide excellent service. He was polite displayed a humble disposition, caring and informative. Our experience with Mushtaq was enlightening as well as productive.. We were not rushed or managed as many sales associates often attempt at car dealerships. He shared beautiful photos of his...
DealerRater Review
- January 20, 2020
We had a great experience from start to finish. "Doc" was our salesman - very knowledge about the car, friendly, answered all questions without hesitation ~ will highly recommend him to friends and family who are considering buying a new car. Andy worked hard to get us the best trade in value for...
Jackie Cooper Imports Replied: Thank you for your kind review as well as your five star rating. We are so pleased that you had such a wonderful & positive experience at Jackie Cooper Imports. Doc is outstanding & we are lucky to have Alex and Andy on our team. We appreciate you choosing Jackie Cooper Imports & we hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- January 19, 2020
Excellent service from inquiry, delivery, financing, and purchase.. Out the door with vehicle of choice in payment range with coverage. I am impressed and will return for new purchase when needed. Mickey, Mushtaq, and Jerry, extrodinsry, personable, authentic, kind, and no pressure. Thank you for...
Jackie Cooper Imports Replied: Your review is greatly appreciated as well as your five star rating. I am glad you enjoyed your visit with us & we thank you for recommending Jackie Cooper Imports. We appreciate you choosing Jackie Cooper & we hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- January 18, 2020
My overall experience was very positive. The salesperson, Vickie, was patience and informative. I will defiantly return when Im looking to purchase another car.
Jackie Cooper Imports Replied: Thank you for your five star review. I am glad you enjoyed your car-buying experience with us. On behalf of Vickie, it was a joy working with you. Thank you for shopping at Jackie Cooper Imports and we hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- January 18, 2020
Doc Sumrall could not have been more helpful. The best car buying experience ever!!!!! Thank you for all your time and patience with me! Erick
Jackie Cooper Imports Replied: Your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that they leave 100% satisfied. We are lucky to have Doc on our team. We appreciate you choosing Jackie Cooper Imports & we hope to see you soon. - Chris Martinez, Director of Sales
DealerRater Review
- January 18, 2020
Blayne was a great salesman. He was very informative about all the vehicles features. He was very helpful and patient. I will definitely be back to purchase my next vehicle.
Jackie Cooper Imports Replied: Jennifer, thank you for your five star review. I am glad Blayne was able to help you through your car-buying process. He is an excellent salesmen and an asset to our company. Thank you for choosing Jackie Cooper Imports & enjoy your new ride. - Chris Martinez, Director of Sales
Google Review
- January 17, 2020
They have provided great surface
Response from the owner Replied: Jennifer, thank you for sharing your experience with us and we appreciate your business. Thank you for choosing Jackie Cooper Imports and we hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- January 17, 2020
Very helpful and friendly. And absolutely no pressure! I love my new-to-me car and I would recommend Mushtaq, Infinity, and Jackie Cooper to anyone.
Jackie Cooper Imports Replied: Thank you for your five star review. Your wonderful review on Mushtaq was greatly appreciated & we are honored to have him on our team. Thank you for choosing Jackie Cooper Import & congratulations on your new car. - Chris Martinez, Director of Sales
DealerRater Review
- January 17, 2020
Ask for Doc. He was great to work with! He walked with me through entire process patiently. He got my car in Kansas for the perfect color.
Jackie Cooper Imports Replied: Wendy, thank you for the review as well as the 5-star rating, Doc is a great salesmen and we are very happy to have him as part of the Jackie Cooper Team! We really appreciate your feedback and we hope to work with you again! - Chris Martinez, Director of Sales
DealerRater Review
- January 15, 2020
Blayne was probably the best sales person Ive ever had. He was super nice and able to answer every question I had about the car.
Jackie Cooper Imports Replied: Michael, thank you for your five star review. I am glad you enjoyed your car-buying experience with us. It was a joy working with you. Thank you for shopping at Jackie Cooper Imports and we hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- January 15, 2020
Very easy experience. Second Porsche from here. Nizar is very helpful and wants to make sure you get the car you want. He explains the investment side of the car too.
Jackie Cooper Imports Replied: Thank you for the five star rating and your loyalty. Nizar is excellent and we are proud to have him on our team. We appreciate you choosing Jackie Cooper Imports for all of your car needs. - Chris Martinez, Director of Sales
DealerRater Review
- January 15, 2020
Excellent experience. Nizar managed the transaction, a complex one, with ease. One of the best car buying experiences I have had. No doubt I will be in touch for my next car purchase.
Jackie Cooper Imports Replied: Congratulations and thank you on the five star rating regarding your experience at Jackie Cooper Imports. We look forward to working with you again in the future. - Chris Martinez, Director of Sales
DealerRater Review
- January 15, 2020
Brian Goss was very accommodating to our needs. We were driving from OKC and he offered to meet us half way to do paperwork and delivery the vehicle. It was much appreciated. There was also a scratch that was promptly repaired by the dealership.
Jackie Cooper Imports Replied: Your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that you do not feel pressured. We are lucky to have Brian on our team. We appreciate you choosing Jackie Cooper Imports & we look forward working with you again soon. Please enjoy your vehicle. - Chris Martinez, Director of Sales
DealerRater Review
- January 15, 2020
The people at Jackie Cooper Imports were professional, friendly and helpful. The dealership is exceptionally clean and very attractive. I have never had a better car buying experience.
Jackie Cooper Imports Replied: Lynn, thank you for your five star review. We are extremely grateful for our staff and the services they provide. Congrats on your new purchase and we thank you for choosing Jackie Cooper Imports. We hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- January 15, 2020
The staff at Jackie Cooper are professional, courteous and my purchased moved along at a good pace without being rushed. Brian Goss was the salesman I worked with to buy my pre-owned Porsche. We kept up good communication online before I came to Oklahoma to purchase the vehicle. Brian promptly...
Jackie Cooper Imports Replied: Your four star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that they leave 100% satisfied. We are lucky to have Brian on our team. We appreciate you choosing Jackie Cooper Imports & we hope to see you soon. - Chris Martinez, Director of Sales
Google Review
- January 14, 2020
Response from the owner Replied: Walter, there were no comments on the review and, we would love to understand your thoughts as we strive for 5 stars each and every time. Please feel free to reach out directly to me with any comments you may have. Thank you for doing business with Jackie Cooper Imports. - Chris Martinez, Director of Sales
DealerRater Review
- January 14, 2020
Good experience a a a a a a a a a a a a a a a a a a a a a a a
Google Review
- January 13, 2020
Great service. A+ dealerRevision:. We went to pickup the Cayenne. They car is detailed. The car is parked in the show room with a cover over it. The deal was pulled off slowly to reveal the car. The only thing missing is lights and music (lol).What a delivery method. Kudos to the...
Response from the owner Replied: Quek, thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. We thank you visiting Jackie Cooper Imports & we hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- January 13, 2020
Kendall was very helpful and made the car buying process and painless as possible. We were treated well and will buy in the future from Jackie Cooper Imports.
Jackie Cooper Imports Replied: Thank you for your recommendation and five star rating. We are extremely grateful for our staff and the services they provide. Thank you for choosing Jackie Cooper Imports for all your vehicle needs and we hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- January 12, 2020
Jerrid and Nathan were great to work with! I highly recommend these salesmen and the dealership. They made the buying process smooth and easy! Thank you for everything!
Jackie Cooper Imports Replied: Hello, I am glad Jerrid and Nathan were able to provide you with an excellent car-buying experience. Thank you for choosing Jackie Cooper Imports and please enjoy your new vehicle. - Chris Martinez, Director of Sales
DealerRater Review
- January 11, 2020
With being a first time car owner, the different departments were completely transparent and walked me through the entire process. I am beyond happy with my service and purchase. I highly recommend Jackie Cooper to anyone who is interested in a new or used vehicle.
Jackie Cooper Imports Replied: Bailey, thank you for the wonderful review as well as the 5-star rating. I would like to congratulate you on your new vehicle. Thank you for choosing Jackie Cooper Imports and we hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- January 11, 2020
The service provided from start to finish was phenomenal! This is by far the best car buying experience weve ever had!! From the sales staff to financing everything was second to none!
Jackie Cooper Imports Replied: I would like to congratulate you on your new vehicle and thank you very much for choosing Jackie Cooper Imports. We hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- January 11, 2020
David (Doc) Sumrail was great in helping me pick out my new car! He was professional and no pressure. I appreciated his help and I have already recommended him to a friend who is also looking for a car
Jackie Cooper Imports Replied: Thank you for the review as well as the 5-star rating. We really appreciate your feedback and we hope to see you at Jackie Cooper Imports again. - Chris Martinez, Director of Sales
DealerRater Review
- January 10, 2020
To early to rate the dealership. Mushtaq Ahmed gets the highest possible mark. The managers, with Mushtaq, were courteous and interested in our needs, and fortunately worked the right deal for us. The financial officer was pushy and abrupt.
Jackie Cooper Imports Replied: Thank you for the review as well as the 5-star rating. Mushtaq is a great salesmen and we are very happy to have him as part of the Jackie Cooper Team! We really appreciate your feedback and we hope to see you at Jackie Cooper Imports again! - Chris Martinez, Director of Sales
DealerRater Review
- January 10, 2020
The service was amazing and Greg Gleason was fantastic and very accommodating. An exceptional experience Blah blah blah blah blah blah Id highly recommend
DealerRater Review
- January 09, 2020
This might be a bit odd of a review because I never actually made it in to the dealership. I live in DFW area. I was looking at a 2017 MB GLC300 on Auto Trader. I spoke with Nathan Lovell at length about it. He was exceptionally knowledgeable about it, its features and packages. He sent me a list...
Jackie Cooper Imports Replied: Joe, thank you for the review as well as the 5-star rating, Nathan is a great salesmen and we are very happy to have him as part of the Jackie Cooper Team! We really appreciate your feedback and we hope to see you at Jackie Cooper Imports again! - Chris Martinez, Director of Sales
Google Review
- January 07, 2020
Response from the owner Replied: Cs, thanks for the five-star review. We really appreciate it. - Chris Martinez, Director of Sales
DealerRater Review
- January 07, 2020
This dealership was amazing! Kendall Taylor and Jeff Badley went the extra mile on my new vehicle. We are treated like royalty! I would highly recommend them for all your needs!!!
Jackie Cooper Imports Replied: Morgan, congratulations and thank you for the amazing review. Kendall is excellent and we are so lucky to have Jeff on our team. Thank you for choosing Jackie Cooper Imports and we hope to see you soon. - Chris Martinez, Director of Sales
DealerRater Review
- January 06, 2020
Great dealership to work with. Nathen Lovell my sales person was great and also the manager Chuck Griffith. I would definitely recommend this dealership. They made it easy
Jackie Cooper Imports Replied: Ken, thank you for the review as well as the 5-star rating, Nathan is a great salesmen and we are very happy to have Chuck as part of the Jackie Cooper Team! We really appreciate your feedback and we hope to see you at Jackie Cooper Imports again! - Chris Martinez, Director of Sales
DealerRater Review
- January 06, 2020
Excellent service. They go the extra mile. They made us feel like family instead of customers. We'll be buying from them again for sure.
Jackie Cooper Imports Replied: Joella, thank you for your kind words. Congratulations on your new car and it makes me so happy to hear that you had an excellent car buying experience with us. At Jackie Cooper Imports, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Enjoy your new car and we hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- January 05, 2020
Ryan, TW and John were awesome! They all went out of their way to help me get what I needed done. I will definitely go back for my next car!
Jackie Cooper Imports Replied: Kathy, I appreciate the support and five star rating. Thank you for choosing Jackie Cooper Import and we look forward to seeing you in the future. - Chris Martinez, Director of Sales
DealerRater Review
- January 05, 2020
The great customer reviews are what brought me to Jackie Cooper. Mark Balke was my sales professional and he was so down to earth and friendly. Not pushy at all. I highly recommend him! The finance director Jeff Badley went above and beyond to get me the best possible finance rate for my car. The...
Jackie Cooper Imports Replied: I am touched by your review. At Jackie Cooper, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Our business is not about cars but people; and to know that our reviews led you to us is heartwarming. Thank you for shopping at Jackie Cooper Imports and congratulations on your purchase. We hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- January 05, 2020
Buying a car out of state can be challenging at best. However, our sales consultant Jeremy Geiger quickly erased any fears we had. His communication, professionalism, promptness, and most importantly integrity is nothing short of excellent. He even made a personalized video addressing the questions...
Jackie Cooper Imports Replied: Rick, we appreciate the five star rating and recommendation. We are extremely proud of our staff, facilities, and the services we provide. Our goals is that our customers feel valued and satisfied with every interaction. I know the dealership is a little out of your way but we do hope that you do come visit us again. Congratulations and enjoy. - Chris Martinez, Director of Sales
DealerRater Review
- January 05, 2020
Alex and Chuck in the Sales Dept are awesome!! very helpful. Alex in the finance Dept was great as well. Solid team and great people.
Jackie Cooper Imports Replied: I appreciate that you took the time to write us a review and give us a five star rating. Thank you for shopping at Jackie Cooper Imports and we hope you see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- January 04, 2020
Brian Goss took amazing care of my grandson while purchasing a car for my daughter. They were patient with me and I never had to step foot inside the dealership.
Jackie Cooper Imports Replied: Cristina, thank you so much for your kinds review and five star rating. It was a pleasure working with you and your family. We like to ensure that everyone is happy and satisfied with their purchase. Thank you for choosing Jackie Cooper Imports and we hope that your daughter loves her new car. - Chris Martinez, Director of Sales
DealerRater Review
- January 04, 2020
Everyone from this dealership who I spoke with was amazing and so helpful. They helped me get exactly what I wanted in a car and so much more and helped me get the best deal possible that was in my desired price range. I cant speak highly enough of the employees at this dealership.
Jackie Cooper Imports Replied: Aubrey, thank you for your recommendation and five star rating. We are extremely grateful for our staff and the services they provide. Thank you for choosing Jackie Cooper Imports for all your vehicle needs and we hope to see you again soon. - Chris Martinez, Director of Sales
Google Review
- January 02, 2020
Great service. A+ dealerRevision:. We went to pickup the Cayenne. They car is detailed. The car is parked in the show room with a cover over it. The deal was pulled off slowly to reveal the car. The only thing missing is lights and music (lol).What a delivery method. Kudos to the...
Response from the owner Replied: Quek, thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. We thank you visiting Jackie Cooper Imports & we hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- January 02, 2020
We were tremendously impressed with the level of professionalism, lack of pressure, beautiful facilities, value proposition, and an overall favorable experience. This was our first purchase from Jackie Cooper iImports, but wont be our last! Vicki Reagan and Ryan Knotts were great. Thanks!
Jackie Cooper Imports Replied: Roger, thank you for the review as well as the 5-star rating. We really appreciate your feedback and we hope to see you at Jackie Cooper Imports again! - Chris Martinez, Director of Sales
DealerRater Review
- January 01, 2020
Mushtaq was wonderful and made us feel special before we even arrived on the lot. He was warm, kind and was very genuine the entire time. Great competitive price. The vehicle is pristine. So glad we were able to find what we were looking for and do business with such great people!
Jackie Cooper Imports Replied: Thank you for the review as well as the 5-star rating. Thank you for choosing Jackie Cooper Imports & congratulations on your new vehicle. We hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- December 31, 2019
Great experience! I always dread buying cars at the dealership and this experience was definitely a pleasant surprise! My sales person, John Rine, was excellent. He and the rest of the team were present without being overbearing, gracious without being falsely sappy and everyone made the car...
Jackie Cooper Imports Replied: Thank you for your five star review and congratulations on your new car. We are happy to see you came in and got what you were looking for. It was a pleasure working with you. Thank you for choosing Jackie Cooper Imports. We hope to see you again soon. - Chris Martinez, Director of Sales
Google Review
- December 30, 2019
Response from the owner Replied: Gerald, we are sorry to see that you left a one-star rating for our business. We'd love to know more about the experience that led you to this rating. Since you didn't leave a story for us, we are trying to decipher what happened. We found that you may have been in for service in October. We'd love to speak with you in person to find out why your experience wasn't exceptional. Please call Kristen Doyle at 918-249-9393 for a personal resolution.
Google Review
- December 30, 2019
Hands down the best car lot I been to! Helpful good vibes all the way around! They take there time trying to give you the lowest interest rate and work with you on what you like! Joey the sales man was amazing he has a true calling ! He even did a follow up call to check on us! Thank you!
Response from the owner Replied: Thank you for your five star review. We are extremely grateful for our staff and the services they provide. Congrats on your new purchase, we thank you for choosing Jackie Cooper Imports. We hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- December 29, 2019
From the first call through the time we drove off the lot the team at Cooper Imports treated us with respect. The team at Cooper Imports answered all of our questions, sent us requested information, and had all of the documentation ready for us on arrival.
Jackie Cooper Imports Replied: It was a pleasure working with you and we happy we were able to put you in the right vehicle for you. Thank you for choosing Jackie Cooper Imports and we hope to work with you again in the future. - Chris Martinez, Director of Sales
DealerRater Review
- December 29, 2019
Jeremy and Alex went way above and beyond what we expected a dealership to do! We were literally treated like family in kindness and their professionalism was outstanding! Not only that... they were fun to be around and made us feel right at home! We are so pleased with our new Nissan Armada! Thanks...
Jackie Cooper Imports Replied: Thank you for your kind words. Congratulations on your new Nissan Armada! It makes me so happy to hear that you had an excellent car buying experience with us. At Jackie Cooper Imports, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Thank you for choosing Jackie Cooper Imports and we hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- December 29, 2019
Ed Hicks and all of the staff are the best! This is the only place I will go to buy or lease a car. The attention to detail is unmatched to any other dealership that I have ever been to!
Jackie Cooper Imports Replied: Travis, thank you so much for your recommendation and support. We appreciate that you took time to give us a five star rating. We look forward to working with you again. Happy New Year. - Chris Martinez, Director of Sales
DealerRater Review
- December 29, 2019
Kyle,Ryan and Steve go out of their way to make this one of the best car buying experiences. Will return to purchase another vehicle.
Jackie Cooper Imports Replied: Congratulations! Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. I'm glad to hear that so many of our employees were able to assist you successfully. We thank you for choosing Jackie Cooper Imports & we hope to see you again soon! - Chris Martinez, Director of Sales
DealerRater Review
- December 29, 2019
My family and I shopped at six different dealerships around the Tulsa area before stopping by Jackie Cooper to look at a Ford F-250 Platinum. We purchased the truck in a very quick manner. The overall experience was phenomenal. We are sort of from the sticks and didnt quite fit the usual customer...
Jackie Cooper Imports Replied: Thank you for your kind words. Congratulations on your new Ford F-250! It makes me so happy to hear that you had an excellent car buying experience with us. At Jackie Cooper Imports, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Thank you for choosing Jackie Cooper Imports & we hope to see you again in the future. - Chris Martinez, Director of Sales
DealerRater Review
- December 28, 2019
I was very satisfied with the service I recently received at the dealership. The service was great and the staff was very accommodating. I will shop here first before going to another dealership. Thank You so much!
Jackie Cooper Imports Replied: I would like to congratulate you on your new purchase and thank you very much for choosing Jackie Cooper Imports. We hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- December 28, 2019
Nizar and his team made my experience buying my new Porsche easy and fabulous. They went out of their way to give me the most magnificent customer service accompanied by a smooth easy process. Everyone was professional yet there was a feeling of family amongst the costumers and the Jackie Cooper...
Jackie Cooper Imports Replied: Jon, thank you for the wonderful review as well as the 5-star rating. I am pleased to hear you found your service experience to your liking. I am glad Nizar was able to help you through your car-buying process. He is an excellent salesmen and an asset to our company. Thank you for choosing Jackie Cooper Imports & we hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- December 28, 2019
Everyone is so nice and they made it a very special day. I only have one complaint, I didnt get my heated steering wheel.
Jackie Cooper Imports Replied: Thank you for the review as well as the 5-star rating. We really appreciate your feedback and we hope to see you at Jackie Cooper Imports again! - Chris Martinez, Director of Sales
DealerRater Review
- December 27, 2019
Had a great experience on our second lease and third vehicle from Jackie Cooper. The customer service was excellent. Our family was treated in a very special way. The entire experience was non pressured and we will certainly come back again.
Jackie Cooper Imports Replied: Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. I'm glad to hear that so many of our employees were able to assist you successfully. We are glad you enjoyed your leasing experience with us. Thank you for taking your time & visiting us at Jackie Cooper Imports. We hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- December 27, 2019
My buying experience at Jackie Cooper was efficient with great follow-through. My salesman Jeremy Geiger was great to work with throughout the very quick process. I did not have to spend hours at the dealership to complete the purchase, which was great. Jeremy did everything he said he would with...
Jackie Cooper Imports Replied: Danni, we appreciate your support and recommendation. We at Jackie Cooper, understands the pressures of the car buying experience which is why our staff is not only knowledgable but dedicated to match each customer with a vehicle that fits their needs, lifestyle, and budget. We don't only stop there but our team is passionate about providing quality of service that we go above and beyond to make sure all our customer's vehicle needs are mets; whether it is service or sales. I am extremely proud of our staff, and the services we provide. Our goal for each customer to feel valued and satisfied with every interaction. Thank you for choosing Jackie Cooper Imports and please come visit us again, for all of your car needs. - Chris Martinez, Director of Sales
DealerRater Review
- December 27, 2019
Very good dealership I like the fact they are upfront about what they can and cant do. Joe is always a pleasure to work with.
Jackie Cooper Imports Replied: Thank you so much on your review on Joe; he is excellent and truly cares for his customers. Thank you for visiting Jackie Cooper Imports and we all wish you a Happy New Year! See you soon. - Chris Martinez, Director of Sales
DealerRater Review
- December 27, 2019
Very professional dealership, I have purchased cars in the past at Jackie Cooper and just recently bought a new vehicle. Sales staff is great and very honest. I highly recommend Jackie Cooper.
DealerRater Review
- December 27, 2019
Very professional dealership, I have purchased cars in the past at Jackie Cooper and just recently bought a new vehicle. Sales staff is great and very honest. I highly recommend Jackie Cooper.
Jackie Cooper Imports Replied: Jason, congratulations on your latest purchase and thank you for visiting Jackie Cooper Imports. We appreciate you and hope we to work with you again in the future. Happy New Year! - Chris Martinez, Director of Sales
DealerRater Review
- December 26, 2019
Overall great experience. Everyone was very professional. They had the used Porsche I was looking for. The colors were perfect. Business office was great too
Jackie Cooper Imports Replied: Your review is greatly appreciated as well as your five star rating. I am glad you enjoyed your visit with us & we thank you for recommending Jackie Cooper Imports. We appreciate you choosing Bay Ridge Subaru & we hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- December 24, 2019
Mr. Jerrid Cook was awesome. He was fast to respond to my request and provided me with very detailed and accurate information about the car. The entire staff , including the finance person and the lady provided me with information about car manual and details about, all were amazing and very...
Jackie Cooper Imports Replied: Congratulations on your new Mercedes! We appreciate your feedback as well as your five star rating. I'm glad to hear that so many of our employees were able to assist you successfully. We are extremely grateful for our staff and the services they provide. We are pleased to hear you had such a wonderful & positive experience at Jackie Cooper Imports. Thank you for choosing Jackie Cooper Imports & we hope to see you again soon. Please enjoy your vehicle. - Chris Martinez, Director of Sales
DealerRater Review
- December 24, 2019
Our salesman, Mushtaq was very, very helpful and patient through the entire process!! Thank you all for everything and especially Mushtaq for all that was done!!
Jackie Cooper Imports Replied: Congratulations on your new purchase! Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. We thank you recommending Jackie Cooper Imports & we hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- December 23, 2019
Mikey found the perfect S550 with the most similar features to my older S550 and the color I requested. His and dealerships attention to detail were first class!! I highly recommend both.
Jackie Cooper Imports Replied: Thank you for your five star review. We are extremely grateful for our staff and the services they provide. Congrats on your new purchase, we thank you for choosing Jackie Cooper Imports. We hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- December 23, 2019
Mushtaq is a fantastic sales person, it was excellent dealing with him and the dealership. Management staff was courteous and very helpful. 5 star dealership
Jackie Cooper Imports Replied: Ash, your wonderful review is greatly appreciated. We are extremely grateful for our staff and the services they provide. Thank you for choosing Jackie Cooper Imports & we hope to see you again soon. - Chris Martinez, Director of Sales
Google Review
- December 23, 2019
Best Car Dealership in Tulsa!
Response from the owner Replied: Scott, thank you for the kind words and five star rating. We appreciate your support and for choosing Jackie Cooper Imports. - Chris Martinez, Director of Sales
DealerRater Review
- December 22, 2019
Mushtaq was amazing and he really worked to get us what we wanted and we really appreciated that. He is the reason for our purchase!
Jackie Cooper Imports Replied: Thank you for your five star review. Your wonderful review on Mushtaq was greatly appreciated & we are honored to have him on our team. Thank you for choosing Jackie Cooper Imports & congratulations on your new purchase. - Chris Martinez, Director of Sales
DealerRater Review
- December 22, 2019
Joe Cleary is one of your most outstanding sales representatives. I had a wonderful car buying experience as always. I highly recommend Jackie Cooper to anyone looking for great service.
Jackie Cooper Imports Replied: Thank you for your kind review as well as your five star rating. We are glad you had an excellent experience at Jackie Cooper Imports. Joe is outstanding & we are lucky to have him on our team. We appreciate you choosing Jackie Cooper Imports & we hope to see you again soon! - Chris Martinez, Director of Sales
DealerRater Review
- December 21, 2019
Absolutely outstanding people which is a direct reflection on the management. This was our 4th vehicle weve purchased from Jackie Cooper Imports in Tulsa from the same person, Nazar Khaled helping us. We will continue buying vehicles there in the future. Thanks, Orlin and Sandy Emmons
Jackie Cooper Imports Replied: Congratulations and thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. I'm glad to hear that Nazar was able to assist you successfully. We thank you for choosing Jackie Cooper Imports & we hope to see you again soon! - Chris Martinez, Director of Sales
DealerRater Review
- December 21, 2019
I have always heard great things about Jackie Cooper and I found out that its all true. The customer service, financing and sales personnel are truly the best. For anybody whos in the market for new or used vehicles its the place to go. William Antloger
Jackie Cooper Imports Replied: We are so pleased that you had such a wonderful experience at Jackie Cooper Imports. We appreciate your business and taking the time to share your feedback. Enjoy your new car!! - Chris Martinez, Director of Sales
Google Review
- December 20, 2019
Response from the owner Replied: Amy, thanks for the awesome review. We really appreciate the support. Happy Holidays to you & your family and we hope to see you soon. - Chris Martinez, Director of Sales
DealerRater Review
- December 20, 2019
We had a great experience all around. We were welcomed warmly be all the staff and taken straight to the certified pre owned we were there to see. The process of drawing up all the documents took a while but they had a comfortable waiting area with snacks and they even offered to provide a...
Jackie Cooper Imports Replied: Your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that you do not feel pressured. We appreciate you choosing Jackie Cooper Imports & we look forward working with you again soon. Please enjoy your vehicle. - Chris Martinez, Director of Sales
DealerRater Review
- December 20, 2019
Kendall was absolutely incredible and he is one of the reasons why we keep coming back. The young lady in the finance department was equally great.
Jackie Cooper Imports Replied: Thank you for the review as well as the 5-star rating. We really appreciate your feedback and we hope to see you at Jackie Cooper Imports again! - Chris Martinez, Director of Sales
DealerRater Review
- December 19, 2019
Doc was very knowledgeable and great to work with. We will definitely be asking for him with our next purchase! If you are needing a salesman that knows his stuff... Ask for Doc.
Jackie Cooper Imports Replied: Thank you for your five star review and congratulations on your new car. We are happy to see you came in and got what you were looking for. It was a pleasure working with you. Thank you for choosing Jackie Cooper Imports. We hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- December 19, 2019
Always first class!!!!! Very accommodating and friendly!!!!!! Love your new show room and lounge. Service drive is so easy to drive in and get out of!
Jackie Cooper Imports Replied: Cindy, thank you for the wonderful review and five star rating. Thank you for choosing Jackie Cooper Imports and we hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- December 17, 2019
Hands down fantastic place! Car buying made easy! No other dealership can compare. My husband and I feel very blessed to experience a wonderful dealership with such kind hearted people. Thank you!!!
Jackie Cooper Imports Replied: Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. We thank you recommending Jackie Cooper Imports & we hope to see you again soon. - Chris Martinez, Director of Sales
DealerRater Review
- December 15, 2019
Pleased with the experience. Took 3 weeks to get the car ready for a test drive, and to get pictures. The car was as ADVERTISED! Clean and pretty. Easy and pleasurable experience. One issue, when I purchased the car it had 32417 miles. When I picked it up the next day, there were 118 additional...
Jackie Cooper Imports Replied: Congratulations on your new vehicle, Mr. Knox! We appreciate your support and recommendation. We at Jackie Cooper Imports, understands the pressures of the car buying experience that is why our staff are not only knowledgable but dedicated to match each customer with a vehicle that fits their needs, lifestyle, and budget. Our top priority is our customers and making sure they are happy. Which is why we had to reach out to you and clarify that there must have been an error regarding issue with the odometer reading. I am extremely proud of our staff, facilities, and I am happy we were able to resolve any confusion there may have been. Thank you for choosing Jackie Cooper Imports and please come visit us again, for all of your car needs. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 15, 2019
A great experience - our 4th Mercedes Benz purchase from Jackie Cooper. We will probably be back to replace my wifes 550in the near future.
Jackie Cooper Imports Replied: Thank you for the wonderful review as well as the 5-star rating. I would like to congratulate you on your new vehicle. Thank you for choosing Jackie Cooper Imports and we hope to see you again soon for your wife's vehicle. Best Wishes, Chris Martinez, Director of Sales.
DealerRater Review
- December 15, 2019
I appreciate the professionalism of the entire dealership. The sales agent were easy going and listened to our objectives. The concierge agent, Adrian, was excellent.
Jackie Cooper Imports Replied: Tamara, congratulations on your new purchase. I am glad Adrian was able to provide for your car-buying experience. He is a superb salesmen. Thank you for choosing Jackie Cooper Imports. Please enjoy your new vehicle. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 14, 2019
Really appreciate the attention thathe salesman Doc gave us from the beginning. He made our vehicle buying experience very enjoyable. Will certainly ask for Doc in the future and recommend him to anyone looking to purchase a vehicle.
Jackie Cooper Imports Replied: Kim, congratulations on your new purchase! On behalf of Doc and the rest of the team, it was a pleasure to work with you and we hope to see you again for all your vehicle needs. Thank you for choosing Jackie Cooper Imports! Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 13, 2019
This is our fourth car to purchase at Jackie Cooper imports and is always exceptional product exceptional service and exceptional experience thank you so much to Chris Jarrett for everything he does for us
Jackie Cooper Imports Replied: Bethany, congratulations on your new car! Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. We thank you recommending Jackie Cooper Imports & we hope to see you again soon. Sincerely, Chris Martinez, Director of Sales
DealerRater Review
- December 13, 2019
I knew exactly what I wanted before entering the dealership. They ordered it to my specifications and it was delivered in the timeframe they initially told me it would be. I am very satisfied!
Jackie Cooper Imports Replied: Congratulations! Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. We thank you for choosing Jackie Cooper Imports & we hope to see you again soon! Best, Chris Martinez, Director of Sales
DealerRater Review
- December 12, 2019
Go to Jackie Cooper Imports in Tulsa, speak with Alex & Steve, experience the exceptional quality and service, and spend less money than Nissan or Chevy!!!!!!
Jackie Cooper Imports Replied: Thank you for your 4.5 star review on Alex and Steve. I am glad everybody was able to produce a collective effort to provide an outstanding car buying experience for you. It was our pleasure. Thank you for shopping at Jackie Cooper Imports. We hope to see you again soon.
DealerRater Review
- December 11, 2019
Nizar and the entire Jackie Cooper Porsche Tulsa team did a great job of meeting and exceeding our new Porsche purchase needs. The new 2019 Panamera is the perfect vehicle for our needs.
Jackie Cooper Imports Replied: Thank you for the great review, Rob. We appreciate your support and five star rating. Please come visit us again, for all of your car needs and congratulations on your new Panamera! Happy Holidays!
DealerRater Review
- December 11, 2019
Everyone at the dealership is friendly, helpful and makes the car buying experience fairly painless. Jon Green has been my sales person at Jackie Cooper for at least a decade and he never disappoints. Nizar was extremely helpful and ultimately got me in the car I wanted!
Jackie Cooper Imports Replied: Thank you for your kind review as well as your five star rating. We are so pleased that you had such a wonderful & positive experience at Jackie Cooper Imports. Jon and Nizar are outstanding & we are lucky to have them on our team. We appreciate you shopping at Jackie Cooper Imports & we hope to see you again soon
DealerRater Review
- December 10, 2019
I was getting no help Finding a Porsche 718 Boxster GTS from my local Porsche dealership in Texas so I went on the Internet and found Jackie Cooper Imports. My sales professional, Kendall Taylor and the sales staff could not have been more accommodating. The value was outstanding and the service...
Jackie Cooper Imports Replied: Thank you for your kind review and congratulations on your new Porsche 718 Boxster GTS! We do pride ourselves on providing our customers with quality workmanship at competitive prices. We are thrilled to hear that Kendall was so helpful to you and provided you with such excellent service. He is an asset to our company. I appreciate that you chose Jackie Cooper Imports and thank you for recommending us. Safe travels.
DealerRater Review
- December 09, 2019
The entire process was great. From the test drive, agreeing to fix a couple of minor imperfections, all the way through the negotiation phase, I left happy and look forward to my next purchase with them.
Jackie Cooper Imports Replied: Thank you for the review as well as the 5-star rating. We really appreciate your feedback and congratulations on your new purchase!
DealerRater Review
- December 08, 2019
We have bought many many vehicles and Jackie Cooper is by far the best place and people we have ever done business with! Very highly recommended!!
Jackie Cooper Imports Replied: Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. We thank you for choosing Jackie Cooper Imports & we hope to see you again soon! Please enjoy your new vehicle.
DealerRater Review
- December 08, 2019
Very patient sales staff. A great experience from start to finish. Would highly recommend this dealership. They have a great selection and no pressure sales.
Jackie Cooper Imports Replied: Pam, thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. We thank you recommending Jackie Cooper Imports & we hope to see you again soon.
DealerRater Review
- December 08, 2019
Very thorough service and help. Joe was great. As always, an efficient process. All associated people willing to help and make their customers as satisfied as possible.
Jackie Cooper Imports Replied: Your review is greatly appreciated as well as your five star rating. I am glad you enjoyed your visit with us & we thank you for recommending Jackie Cooper Imports. Safe travels & we hope to see you again soon.
Google Review
- December 07, 2019
Response from the owner Replied: Thank you for the five-star rating Heather. Thank you for choosing Jackie Cooper Imports. We hope to see you again!
DealerRater Review
- December 07, 2019
We had a great experience purchasing our GLE350. Everyone was very friendly & helpful. Kyle gave us great customer service. We only had one salesman be unapproachable during the process but because of prior experience with Jackie Cooper we did return. Jeff Badley made the final paperwork process...
Jackie Cooper Imports Replied: Thank you your kind review as well as your five star rating. We are honored to have Kyle & Jeff on our team. We thank you for choosing Jackie Cooper Imports. Congratulations on your GLE350! We hope to see you again soon.
DealerRater Review
- December 06, 2019
Everything was great. Service, friendliness, attentive and thorough. Great attention to detail. Look forward to driving my Porsche and being more familiar with the software.
Jackie Cooper Imports Replied: We are so pleased that you had such a wonderful experience at Jackie Cooper Imports. We appreciate your business and taking the time to share your feedback. Happy Holidays.
Google Review
- December 04, 2019
A lot of expensive cars. Beautiful cars.
Response from the owner Replied: Janet, thank you for the review and five star rating. We appreciate your support and business. We look forward to working with you again.
DealerRater Review
- December 04, 2019
This dealership has always been very friendly. This is my second purchase and everything went very professional, right down to the last financial detail. I would recommend this dealership to anyonealways a good experience.
Jackie Cooper Imports Replied: We are so pleased that you had such a wonderful experience at Jackie Cooper Imports. We appreciate your business and taking the time to share your feedback. Enjoy your new car!!
Google Review
- December 03, 2019
Response from the owner Replied: Thank you for the review as well as the 5-star rating, Steve. We really appreciate your feedback and we hope to see you at Jackie Cooper Imports again!
DealerRater Review
- December 01, 2019
Mushtaq Ahmed sales consultant!!! was the key to this success story,,!!!!his demeanor, his calmness is contagious .... he had me at go ,,, just a good guy !!!
Jackie Cooper Imports Replied: Thank you for the review as well as the 4.5-star rating. We really appreciate your feedback and we hope to see you at Jackie Cooper Imports again!
DealerRater Review
- December 01, 2019
Very friendly and efficient. Pleasure dealing with them. . X. X. X. X. C x c c x x x x c x c c c
DealerRater Review
- November 30, 2019
I knew what I wanted, Jeremy got it for me and Im a happy camper. In and out in no time! Ill be a return customer
Jackie Cooper Imports Replied: Hello Jeff, your five star review is greatly appreciated. I am pleased to hear Jeremy was able to help you with your newest purchase. We are so lucky to have an outstanding team. We really appreciate you choosing Jackie Cooper Imports & we hope to see you again soon.
DealerRater Review
- November 30, 2019
Kyle took great care of us! We appreciate all that were involved in our two car purchases. We look forward to further purchases in the future.
Jackie Cooper Imports Replied: Thank you for your kind review as well as your five star rating. We are so pleased that you had such a wonderful & positive experience at Jackie Cooper Imports. Kyle is outstanding & we are lucky to have him on our team. We appreciate you shopping with us & we hope to see you again soon.
DealerRater Review
- November 30, 2019
I had a great experience buying my Range Rover! This has been my dream car forever and the men I worked with made it so easy and exciting to make this purchase.
Jackie Cooper Imports Replied: Shiann, congratulations on your Range Rover. We at Jackie Cooper Imports, are dedicated to matching our customers with the perfect vehicle to fit their needs, lifestyles, and budget. We are grateful that you had such a wonderful experience with us and we hope to see you soon.
DealerRater Review
- November 30, 2019
We live 6+ hours from the dealership and was hesitant to purchase a vehicle sight unseen. Jerrids communication was timely and professional throughout the car buying process. Never pushed too hard for us to make a decision and was the first to point out minor flaws with the vehicle. Big reason we...
Jackie Cooper Imports Replied: Thank you for your five star review. We are glad you enjoyed your car-buying experience with us. It was a joy working with you. Thank you for shopping at Jackie Cooper Imports and congratulations on your new purchase. Enjoy and safe travels.
Google Review
- November 29, 2019
Absolutely satisfying!
Response from the owner Replied: Lena, we really appreciate you choosing us, and we looked forward to providing you this same level of care throughout your time of ownership for years to come.
DealerRater Review
- November 28, 2019
The most enjoyable and satisfying car buying experience I have ever experienced. From the moment Nathan Lovell met us at the dealership to driving away in our new Mercedes it was an absolute pleasure. While my wife and I enjoy driving our new vehicle, we are also looking forward to our next lease...
Jackie Cooper Imports Replied: Chris, thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. I'm glad to hear that Nathan was able to assist you successfully. We are glad you enjoyed your car buying experience with us. Thank you for taking your time & visiting us at Jackie Cooper Imports. We hope to see you again soon
DealerRater Review
- November 28, 2019
Talented sales professionals, friendly finance folks and a seasoned management team deliver a prompt personal customer care experience from start to finish! I reside in Northwest Arkansas and can tell you it was worth the time to contact the team at Jackie Cooper. They were outstanding in every way.
Jackie Cooper Imports Replied: Congratulations on your new vehicle! We appreciate your feedback as well as your five star rating. I'm glad to hear that so many of our employees were able to assist you successfully. We are extremely grateful for our staff and the services they provide. We are pleased to hear you had such a wonderful & positive experience at Jackie Cooper Imports. Please enjoy your vehicle
DealerRater Review
- November 28, 2019
We looked online for SUV. Sales person went above and beyond to make sure we got the car we wanted. Great service from all we met. Jeremy was so patient and attentive to our needs. Great follow up on the phone and via text. Dillon did a great job of walking through all the features of our new...
Jackie Cooper Imports Replied: Thank you for your five star review. We are extremely grateful for our staff and the services they provide. Congrats on your new purchase, we thank you for choosing Jackie Cooper Imports. We hope to see you again soon.
Google Review
- November 27, 2019
Ordered a new GLS450 for my wife's 40th birthday. It came in early and the sales manager, Ryan agreed to store it for me until I needed it. They delivered it with a big red bow and they made it a most memorable occasion. Many thanks and I'll be back!
Response from the owner Replied: Thank you so much for your thoughtful review and congratulations on your new truck! I am so thrilled that Ryan worked his magic and he always does everything in his power to makes sure our customers leave satisfied. Please congratulate your wife on her new car for me as well! I appreciate that you chose Jackie Cooper Imports and I hope you both have a blast in your new vehicle!
DealerRater Review
- November 27, 2019
TW was an amazing sales representative and the entire experience was extremely enjoyable. I never felt that I was being sold or that the experience was too Salesy. I truly feel like they took my wants and needs into consideration to find me the perfect vehicle. I went to numerous dealerships in the...
Jackie Cooper Imports Replied: Hello Rachel, your five star review is greatly appreciated. I am pleased to hear TW was able to help you with your new purchase. We are so lucky to have an outstanding team. We really appreciate you choosing Jackie Cooper Imports & we hope to see you again soon.
DealerRater Review
- November 27, 2019
Service is impeccable and they take the time to walk you through everything. We could use Mercedes dealers where we live in Texas but we always come back to Jackie Cooper for the service.
Jackie Cooper Imports Replied: Thank you for your recommendation and five star rating. We are extremely grateful for our staff and the services they provide. Congratulations on your new purchase and thank you for choosing Jackie Cooper Imports for all your vehicle needs. We look forward to working with you again soon.
Google Review
- November 27, 2019
The service and the anticipated needs were met.
Response from the owner Replied: Joel, we are glad to hear that you are enjoyed our services at Jackie Cooper Imports. It is our pleasure to be able to help you with all of your car needs, and thank you for choosing us. Take Care and safe travels.
DealerRater Review
- November 26, 2019
Thanks Jackie Cooper Porsche and especially Nizar, for making the purchase of a new car such an enjoyable experience... every time, for the past seventeen years!
Jackie Cooper Imports Replied: WB, congratulations on your new car and thank you for your kind review as well as your five star rating. We are glad you had an excellent experience at Jackie Cooper Porsche. Nizar is outstanding & we are lucky to have him on our team. We appreciate you choosing Jackie Cooper Porsche & we hope to see you again soon!
DealerRater Review
- November 25, 2019
The client services provided by the folks at Jackie Cooper cannot be topped. The great prices dont hurt too. Highly recommend this dealership and team.
Jackie Cooper Imports Replied: Thank you for your kind review as well as your five star rating. We are happy to hear that we've made your car buying experience a delightful one. Thank you for choosing Jackie Cooper Imports. We hope to see you again soon.
DealerRater Review
- November 24, 2019
Great experience. Nizar is the best! He made sure that I was pleased with every aspect of the sale. And, most importantly, I love my Porsche Cayenne! What a great car!
Jackie Cooper Imports Replied: Thank you for your high star review. Your wonderful review on Nizar was greatly appreciated & we are honored to have Nizar on our team. Thank you for choosing Jackie Cooper Imports & congratulations on your new Porsche Cayenne!
DealerRater Review
- November 24, 2019
The dealership was very helpful in making what could be a difficult experience, a joyful one. They kept me informed throughout the process. In the end they delivered a great product. It was an experience I could whole heartedly recommend.
Jackie Cooper Imports Replied: Thank you for your kind review as well as your five star rating. We are happy to hear that we've made your car buying experience a delightful one. We are honored to have an amazing team. Thank you for choosing Jackie Cooper Imports. We hope to see you again soon.
DealerRater Review
- November 24, 2019
Ive bought several cars from Jackie Cooper. I prefer to work with them when possible. Sales team is fair and honest and service department is great.
Jackie Cooper Imports Replied: We are glad to hear that you enjoy the services at Jackie Cooper Imports! It is our pleasure to be able to help you with all of your car needs, and thank you for choosing us. Looking forward to working with you again.
DealerRater Review
- November 23, 2019
Our experience with Jackie Cooper Imports was excellent. Kendall was very personable and knowledgeable. He asked us about what we were expecting and showed us several options. He did everything he could to make our experience pleasant and was not pushy at all. He knew our price range and...
Jackie Cooper Imports Replied: Congratulations on your new vehicle! We appreciate your support and five star rating and recommendation. We at Jackie Cooper Imports, understands the pressures of the car buying experience which is why our staff is not only knowledgable but compassionate and caring to match each customer with a vehicle that fits their needs, lifestyle, and budget. I am extremely proud of our staff, facilities, and the services we provide. Our goal for each customer to feel valued and satisfied with every interaction. Thank you for choosing Jackie Cooper Imports and please come visit us again, for all of your car needs.
DealerRater Review
- November 21, 2019
Very good experience. I will buy here again. Im not a big fan of winter. Warm summer days and nights are awesome. Thank You.
Jackie Cooper Imports Replied: Thank you for your review and congratulations on your new car. We are happy to see you came in and got what you were looking for. It was a pleasure working with you. Thank you for choosing Jackie Cooper Imports & we hope to see you in warmer weather.
DealerRater Review
- November 20, 2019
Alex was great in working with me in a very effective and professional manner to come to a purchase deal. This was very helpful as I lived over 200 miles from the dealership and didn't want to make that trip without some general idea that we might be able to make that deal. The delivery process was...
Jackie Cooper Imports Replied: Hello Jerry. Your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that you do not feel pressured. We are lucky to have an outstanding team. We appreciate you choosing Jackie Cooper Imports & we thank you for your patience.
Google Review
- November 19, 2019
It is not a Smart service center . Made an appointment last week . told them what was wanted . drove 200 miles . No key they didn't have spark plugs. And didn't have an oil filter . Nothing I ask for was done .
DealerRater Review
- November 19, 2019
i was in a hurry supposed to be at work. nathan stayed calm and matter of fact. he wasnt shaken by my haste! im impatient and dont like to shop. i looked at a number of dealerships and dealt with over 10 salesman most of whom acted like car salesman. not Nathan he was great to deal with, timely...
Jackie Cooper Imports Replied: Thank you for your five star review bsuerte! We are thrilled to hear that Nathan was able to provide you with a great car buying experience and was able to help you with your purchase in a timely manner. Thank you for choosing Jackie Cooper Imports!
DealerRater Review
- November 19, 2019
Beautiful E300 car. Nice people to work with. They do everything they can to make your buying experience great. Nathan and Adrian are the best.
Jackie Cooper Imports Replied: Thank you for your five star rating! We are happy to hear that Nathan and Adrian made your car buying experience a great one. Enjoy your beautiful E300!
DealerRater Review
- November 18, 2019
Brian G. Is an outstanding salesman. We will always come back to him for our cars. We highly recommend Jackie Cooper Imports. Simply the Best
Jackie Cooper Imports Replied: Thank you for your five star rating and recommendation! Congratulations on your latest purchase and we hope to you see you again, for all of your vehicle needs. Thank you and safe travels.
Google Review
- November 17, 2019
Great Service and beautiful cars!
Response from the owner Replied: Tiffany, thank you for your kind review and five star rating. We looking forward to working with you again. Safe travels and take care.
DealerRater Review
- November 17, 2019
Start to finish they treat you great, answer all questions, make you feel important and like they appreciate you and your business. Great at the little touches. They dont make you feel like a number.
Jackie Cooper Imports Replied: You are important to us and our top priority is our customer and their happiness. Thank you for your recommendation and we hope to see you at Jackie Cooper Imports soon.
DealerRater Review
- November 17, 2019
Liked our vechical. We were under a deadline. Documents were not ready we had to ask to get the paperwork rolling. Truck wasnt ready. We noticed on the way home there is a crack in the windshield. We will be reporting Monday.
Jackie Cooper Imports Replied: Thank you for your review and high rating. We appreciate your business & we are grateful for the opportunity to resolve your concerns regarding the windshield. Thank you for choosing Jackie Cooper Imports and we look forward to working with you again for all of your vehicle needs.
Google Review
- November 17, 2019
DealerRater Review
- November 15, 2019
Great customer service , quick and easy no hassles or hours with sales pitch. Entire staff was very professional and helpful. A very honest place, I couldnt be happier
Jackie Cooper Imports Replied: Congratulations, on our latest purchase! Thank you for your kind review and five star rating. We appreciate that you chose Jackie Cooper Import and we hope to work with you again soon.
DealerRater Review
- November 14, 2019
TW had car info ready for me when I got to dealer. Evaluating 2 different brands of suv. Took test drive and took first choice home for husband to see. Came back to dealer, negotiated fair price and TW and Jeff got paperwork ready in no time. Picking up car today. Easy. Husband happy. Im happy. Love...
Jackie Cooper Imports Replied: Congratulations on your new SUV! It was a pleasure working with you and we know you and your husband are going to love your new car. Thank you for choosing Jackie Cooper Imports and we hope to do business with you again in the future.
DealerRater Review
- November 14, 2019
I found a used car on Jackie Cooper Imports' website and drove by that afternoon to check it out. I was greeted at the door and given a great tour of the car, followed by a test drive. The employee that helped me, Jeremy, thanked me for coming by and did not push a sale on me. I sent Jeremy multiple...
Jackie Cooper Imports Replied: Congratulations on your new vehicle, Luke! We appreciate your support and high star rating and recommendation. We at Jackie Cooper Imports, understands the pressures of the car buying experience which is why our staff is not only knowledgable but dedicated to match each customer with a vehicle that fits their needs, lifestyle, and budget. I am extremely proud of our staff, facilities, and the services we provide. Our goal for each customer to feel valued and satisfied with every interaction. Thank you for choosing Jackie Cooper Imports and please come visit us again, for all of your car needs.
DealerRater Review
- November 12, 2019
My experience was very pleasant. I did not feel rushed at all. I was very comfortable to ask any questions about the vehicle. My salesman, Mushtaq, was pleasant and exceptionally knowledgeable about all the vehicles.
Jackie Cooper Imports Replied: Thank you Connie for your feedback! We appreciate earning your business! Welcome to the Jackie Cooper family!
DealerRater Review
- November 12, 2019
Process, from greeting to delivery was simple and well thought out. Seemed like each person in the process took the time to put our needs first.
Jackie Cooper Imports Replied: Your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that they leave 100% satisfied. We appreciate you choosing Jackie Cooper Imports & we hope to see you soon.
DealerRater Review
- November 10, 2019
I hate the stressful buying process. However, John Rine & the management team were exceptionally friendly and helpful. The transaction was easy from start to finish.
Jackie Cooper Imports Replied: Congratulations on your new vehicle! We appreciate the five star rating and recommendation. We at Jackie Cooper Imports, understands the pressures of buying a new car; that is why our staff are not only knowledgable but dedicated to match each customer with a vehicle that fits their needs, lifestyle, and budget. I am extremely proud of our staff, facilities, and the services we provide. Our goals is that our customers feel valued and satisfied with every interaction. Thank you for choosing Jackie Cooper Imports and please come visit us again, for all of your vehicle needs.
DealerRater Review
- November 10, 2019
Everything went really smoothly. The service was great and everything was explained in great detail. Everyone was really friendly and easy to do business. Great.
Jackie Cooper Imports Replied: It was our pleasure to serve and work with you. We hope to see you again soon. Thank you for choosing Jackie Cooper Imports and have a good day.
DealerRater Review
- November 10, 2019
He was very helpful and not any salesman pressure. It was a very good experience and was very pleasant to work with. Thank you for the experience.
Jackie Cooper Imports Replied: Thank you for the wonderful review as well as the 5-star rating. I am pleased to hear you found your service experience to your liking. We are that glad Joe was able to help you through your car-buying process. He is an excellent salesmen and an asset to our company. Thank you for choosing Jackie Cooper Imports & we hope to see you again soon.
DealerRater Review
- November 09, 2019
Joe Cleary was accommodating and listened to what we wanted in a car and found it for us. He was very pleasant to work with.
Jackie Cooper Imports Replied: We appreciate your kind review on Joe. He is truly an asset and we are honored to have him on our team. Thank you for choosing Jackie Cooper Imports and congratulations on the new vehicle.
DealerRater Review
- November 09, 2019
We had a smooth and wonderful experience purchasing our first Mercedes! Kendall was knowledgeable and helpful throughout the process! Candace is amazing, and Chuck Made sure we got the best deal!
Jackie Cooper Imports Replied: Congratulations, on your new Mercedes! Ginger, thank you for choosing Jackie Cooper Import & we appreciate your review as well as the five star rating. We hope to work with you again soon but until then, safe travels!
DealerRater Review
- November 08, 2019
Doc was friendly and knowledgeable and helped guide us to a car we loved. We felt valued throughout the process. The finance team helped get all the paperwork done in a timely manner as well.
Jackie Cooper Imports Replied: We really appreciate that you took the time to write us such a kind review. We do pride ourselves on providing our customers with quality workmanship at competitive prices. Our team members are knowledgable and passionate to ensure that we give excellent customer service at every interaction. Thank you for choosing Jackie Cooper Imports as the go-to dealership for all your vehicle needs. We hope to see you soon.
Google Review
- November 07, 2019
Response from the owner Replied: Thank you for the awesome rating, Terrie. We really appreciate your support and we hope to see you soon. Take care.
DealerRater Review
- November 07, 2019
Good experience Friendly staff Price on vehicle is what you pay. No negotiating so dont try. Great snacks Loving my new car Would recommend
Jackie Cooper Imports Replied: Congratulations on your new car and we are so happy that you are enjoying it. Thank you for the kind review and giving us your recommendation. We appreciate you choosing Jackie Cooper Imports and remember you can come to us for all of your vehicle needs.
DealerRater Review
- November 07, 2019
I was so pleased with the friendliness of the staff and the attention to details. John Rine was very helpful and answered all my questions.
Jackie Cooper Imports Replied: Thank you for your five star review. I am glad John was able to help you through your car-buying process. He is an excellent salesmen and an asset to our company. Thank you for choosing Jackie Cooper Import & we hope we get to see you again soon.
DealerRater Review
- November 07, 2019
Good experience Friendly staff Price on vehicle is what you pay. No negotiating so dont try. Great snacks Loving my new car Would recommend
Jackie Cooper Imports Replied: Congratulations on your new car and we are so happy that you are enjoying it. Thank you for the kind review and giving us your recommendation. We appreciate you choosing Jackie Cooper Imports and remember you can come to us for all of your vehicle needs.
DealerRater Review
- November 05, 2019
Jarrid helped me buy my vehicle over the internet since I live in Texas. We completed 75% of the deal by text, phone and email. I purchased a plane ticket to see the vehicle firsthand. He offered to pick me up and upon arrival he was waiting for me. We drove to the dealership and from there it went...
Jackie Cooper Imports Replied: Thank you for your five star review. Your wonderful review on Jerrid was greatly appreciated & we are honored to have Jerrid on our team. Thank you for choosing Jackie Cooper Imports & congratulations on your new vehicle!
DealerRater Review
- November 04, 2019
Brian, Greg and the team did an excellent job of taking care of us. We are first time customers with the Jackie Cooper and have not been disappointed at all!
Jackie Cooper Imports Replied: Thanks, Josh. We are so pleased that you had such a wonderful experience at Jackie Cooper Import. Brian, Greg and the rest of the team truly cares about our customers. We appreciate your business and taking the time to share your feedback. Enjoy your new car!!
DealerRater Review
- November 04, 2019
Professional, Kept me update, pleased with how he handled my business with him.I will recommend him to a customer who wants to buy a car from Jackie Cooper.
Jackie Cooper Imports Replied: Hello Chinyere. Your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that you do not feel pressured. We are lucky to have Jonathan on our team. We appreciate you choosing Jackie Cooper Imports & we hope to see you soon.
DealerRater Review
- November 03, 2019
All dealership personal were super helpful and courteous. Salesperson Kyle Cooper is a 10+ person I totally enjoyed working with he and Jeff Badley
Jackie Cooper Imports Replied: Thank you for the positive review and recommendation. Your wonderful review on Kyle & Jeff is greatly appreciated & we are honored to have them on our team. Thank you for choosing Jackie Cooper Imports & we hope to see you soon.
DealerRater Review
- November 03, 2019
I have to admit, This was one of the most unforgettable car buying experiences for us as a family! We have to pay homage to salesman Nathan and sales manager Chuck for tag teaming this purchase. They both made us feel welcomed from the time we walked into the dealership and until we drove away with...
Jackie Cooper Imports Replied: Hello Issac. Congratulations on your purchase and thank you for your five star review on Nathan & Chuck. We are glad everybody was able to produce a collective effort to provide an outstanding car buying experience for you and your family. It was our pleasure. Thank you for shopping at Jackie Cooper Imports and we hope to see you again soon.
DealerRater Review
- November 03, 2019
The salesperson that we were with was very knowledgeable very helpful and wanted to accommodate us in any way he could. We were very satisfied with the deal we got and Mr Lujan the general manager the whole place and the staff was just wonderful plus the appearance of the dealership was over the...
Jackie Cooper Imports Replied: Thank you for your recommendation five star rating. We are extremely grateful for our staff and the services they provide. Thank you for choosing Jackie Cooper Imports and congrats on your new purchase.
DealerRater Review
- November 03, 2019
Joe was great. We will but from him again. He knew the vehicle well and explained what we needed to know. That is why we sought him out again for this purchase.
Jackie Cooper Imports Replied: Thank you so much for your recommendation and five star rating. We appreciate you as a loyal customer and we cannot wait until with work with you again. Until then congratulations on the new car and safe travels friend.
DealerRater Review
- November 02, 2019
I have never had a better dealership experience than I have with Jonathan Walter and Jackie Cooper imports. Friendly, attentive and helpful as always. Wonderful.
Jackie Cooper Imports Replied: Thank you for the great review. We appreciate your support and five star rating and recommendation. We are extremely proud of our staff, facilities, and the services we provide. Our goal is for each our customers to feel valued and satisfied with every interaction. Congratulations on your new purchase and we hope that you will visit us again, for all of your car needs.
DealerRater Review
- October 31, 2019
Overall great experience! I drove from OKC to Tulsa and everyone made it worth the trip. Love my new Mercedes and the service experience was fantastic!
Jackie Cooper Imports Replied: Thank you for taking the time to leave us a comment regarding your visit to our dealership. Customer service is extremely important to us, and we always do our best to meet our customers needs. We are thrilled to hear that you got the car you wanted & that you love it! Thank you for choosing Jackie Cooper Imports. Safe travels.
DealerRater Review
- October 31, 2019
No negatives to buying here. They all treat you like family unlike other dealers. I leased a AMG CLS53 and they special Ordered me just what I wanted.
Jackie Cooper Imports Replied: Congratulations on your new car purchase! It makes us so happy to hear that you had an excellent car buying experience with us. At Jackie Cooper Imports, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. We greatly appreciate that you chose Jackie Cooper Imports, and we look forward to seeing you again.
Google Review
- October 30, 2019
I just changed the oil and you received $500. They are going to return 169 dollars, which is very good.
Response from the owner Replied: Sunny, thank you for bringing your Mercedes-Benz SUV in for service this morning! I understand your concern over the cost of what seems like just an oil change. While you decided only to take care of your Flex A service with us, the total amount you paid reflects your request for diagnostic on three separate issues with your vehicle, including one that was due to 'outside influence'. Warranty will not cover diagnostic on issues caused by outside influences. That information normally is communicated to you at the time of your request and again at your check out. We absolutely apologize if there was any miscommunication with it! We have already spoke with you in person since then, and as a courtesy, have refunded the cost of the diagnostic on the non-warranty item. We appreciate that you trust us with your vehicle and we look forward to seeing you at your Flex B!
DealerRater Review
- October 30, 2019
Great customer service. Jerrid was very professional, quick to respond and answer all question. If he lived closer I would try to hire him myself. I will be a returning customer. Highly recommend.
Jackie Cooper Imports Replied: Thank you for your five star review. I am glad Jerrid was able to help you through your car-buying process. He is an excellent salesmen and an asset to our company. Thank you for choosing Jackie Cooper Imports & enjoy your new purchase.
DealerRater Review
- October 30, 2019
Our salesman sent a brief video of the car we were interested in along with his photo. The next day at an arranged time we met, took a test drive and bought the car. Jerrid was our salesman and he couldnt have done a better job for us.
Jackie Cooper Imports Replied: Thank you for your five star review. Your wonderful review on Jerrid was greatly appreciated & we are honored to have him on our team. Thank you for choosing Jackie Cooper Imports & congratulations on your new vehicle.
DealerRater Review
- October 30, 2019
Excellent experience all around with Jerrid and Alex. Clear communication, handled all aspects with efficiency and proficiently, knowledgable, and respectful of my time and needs
Jackie Cooper Imports Replied: Thank you for your kind review and congratulations on your new purchase! I am so thrilled to hear that Jerrid & Alex were so helpful to you and provided you with such excellent service. I appreciate that you chose Jackie Cooper Imports and thank you for recommending us. Enjoy your new vehicle!
DealerRater Review
- October 30, 2019
They happily helped us with everything even though it was freezing and near closing time! We had originally came for a car that had already been sold but they were able to match us up to another car quickly and efficiently.
Jackie Cooper Imports Replied: Your review is greatly appreciated as well as your high star rating. I am glad you enjoyed your visit with us & we thank you for recommending Jackie Cooper Imports. We appreciate you choosing Jackie Cooper Imports & we hope to see you again soon.
DealerRater Review
- October 30, 2019
Everyone here is very friendly and helpful. Dealership makeover was gorgeous. Ive bought so many cars here, most the old timers know me by name. My sales person Mikey was very personable and fun..until the deal was signed. It seemed like he switched off, forgot what hed told me and started...
Jackie Cooper Imports Replied: We are deeply saddened to hear that you may have felt that way at any time during any of your interactions with us in the past; and most definitely this most-recent experience. We believe in delivering an exceptional customer experience every time. While you enjoyed your experience with our management and finance members, hearing that we fell below your expectations in other areas truly upsets us. Please contact our General Manager, Steve Lujan at slujan@jcitulsa.com, he is eagerly waiting to hear from you to discuss this event. Thank you for choosing Jackie Cooper Imports.
Google Review
- October 29, 2019
I just wanted to say thanks to both Frank & Blake in the Service department. You both were amazing so so helpful. I appreciate you both going above and beyond. I am only saddened by the fact I had to give Big Red back, but very happy to get my car back. Thanks guys! Carrie
Response from the owner Replied: Thank you for your five star review on Frank & Blake. I am glad everybody was able to produce a collective effort to provide an outstanding service experience for you. It was our pleasure. Thank you for visiting Jackie Cooper Imports. We hope to see you again soon.
DealerRater Review
- October 28, 2019
My car buying experience was one I feel good about. I had a pleasant, friendly, trustworthy sales consultant. I Highly recommend Jackie Cooper to anyone looking for a new vehicle.
Jackie Cooper Imports Replied: Thank you for the review as well as the 5-star rating. Thank you for choosing Jackie Cooper Imports & congratulations on your new vehicle. We hope to see you again soon.
DealerRater Review
- October 27, 2019
It took me several months to decide on the right car. John Rine, my sales person, always took time to meet with me and never tried to rush the process. He stayed in touch and continuously answered all my questions. When Id finally made up my mind on the 2020 Macan, the people at Jackie Cooper made...
Jackie Cooper Imports Replied: Thank you for your five star review. Your wonderful review on our team members is greatly appreciated & we are honored to have such an amazing team. Thank you for choosing Jackie Cooper Imports & congratulations on your new vehicle.
DealerRater Review
- October 26, 2019
Had a great experience at Jackie Cooper Imports. Jeremy Geiger was very easy to work with and attentive without putting any pressure on me to buy. Highly recommend.
Jackie Cooper Imports Replied: Your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that they leave 100% satisfied. We are lucky to have Jeremy on our team. We appreciate you choosing Jackie Cooper Imports & we hope to see you soon.
DealerRater Review
- October 23, 2019
Mikey is a great, friendly, supportive and low key salesman. He has been very patient and over a long period of time helped this very picky customer find just the right car. Everyone at JC Porsche are friendly and customer oriented. Its not just about the deal, but rather, the relationship.
Jackie Cooper Imports Replied: Thank you for your five star review. Your wonderful review on Mikey was greatly appreciated & we are honored to have Mikey on our team. Thank you for choosing Jackie Cooper Imports & congratulations on your new purchase.
DealerRater Review
- October 22, 2019
Everyone was great from the salesman to the finance person to the IT person. Second vehicle we bought from them. Will go back again when we are ready
Jackie Cooper Imports Replied: Congratulations on your new vehicle! We appreciate your loyalty and recommendation. We are extremely grateful for our staff and the services they provide. Our top priority is our customers and making sure they are happy, and satisfied with every interaction. Thank you for choosing Jackie Cooper Imports and we hope to see you soon.
DealerRater Review
- October 17, 2019
The people were great. Jerrid was exceptional. Everyone was very hospitable. I felt no pressure to buy the car that I bought. The car was a great car I really appreciated how they thought they could do better and cleaned it again.
Jackie Cooper Imports Replied: Blake, your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that you do not feel pressured. We are lucky to have such an amazing team. We appreciate you choosing Jackie Cooper Imports. Have a great day.
DealerRater Review
- October 17, 2019
Its the small touches that made our (wife and I) visit special. To include: complementary snacks, and drinks (break area was very elegant). When we arrived the car we were going to test drive was out front, clean, and ready for inspection. Additionally, there was a cafe style sign with our names...
Jackie Cooper Imports Replied: Thank you for your kind words. Congratulations on your new car purchase! It makes we so happy to hear that you had an excellent car buying experience with us. At Jackie Cooper Imports, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. We truly love working with our customers and will always do everything in our power to find you the perfect car at a great price. We appreciate your feedback and your business. Thank you again for choosing Jackie Cooper Imports and safe travels.
DealerRater Review
- October 16, 2019
This dealership was wonderful!!! I was finally able to come back to my home town and make a local vehicle purchase. The Sales Representative, Kendall Taylor, who has a very calm demeanor (thank goodness, lol), was so refreshing. The Internet Manager, Chris Mathis, Sales Manager-Chuck and Finance...
Jackie Cooper Imports Replied: Congratulations, on your new purchase! We really appreciate that you took the time to write us such a kind review. I'm glad to hear that so many of our employees were able to assist you successfully. If you have any further questions or concerns please do not hesitate to give us a call. We are always happy to help. On behalf of our entire dealership, thanks for coming in!
DealerRater Review
- October 15, 2019
The Sales Professional Kendall Taylor at Jackie Cooper Tulsa OK went above and beyond what I had expected. I knew before what color inside and outside I wanted and price range that would suit me. What he found was there were only 2 in the USA that met my expectations, within the week it was at the...
Jackie Cooper Imports Replied: Congratulations on your new car purchase! We believe that every customer should leave 100% satisfied with our services. So, it is no wonder Kendall, put so much effort and detail into finding the car of your dreams. Thank you for choosing Jackie Cooper Imports and enjoy your new ride.
DealerRater Review
- October 15, 2019
Third Mercedes from Jackie Cooper. We always love working with Chris Jarrett and appreciate his attitude, knowledge and approach to sales. looking forward to future dealings.
Jackie Cooper Imports Replied: TJR, congratulations on your new Mercedes-Benz! Thank you for being such a loyal customer of ours. We appreciate your recommendation and five star review. Christ is wonderful to work with because he really cares about our customers. We look forward to working with you again. Until next time, safe travels.
DealerRater Review
- October 14, 2019
I would recommend Jackie Cooper Imports , to anyone looking to purchase a high end vehicle. I wholeheartedly feel that anyone could find what they are in need of. The salesmen are Knowledgeable of the vehicles, the financial team, as well as the tech Guys know their inventory . Im a repeat...
Jackie Cooper Imports Replied: Thank you so much for your recommendation and your high star review. We appreciate your feedback and we always work hard to provide top tier service to all our customers. We thank you for your being such a valued loyal customer. Looking forward to seeing you in the future.
DealerRater Review
- October 14, 2019
I arrived at the dealership and was met by Doc Sumrall. He had a great personality and we made quick friends. We spent a few minutes for him to find out what I was looking for and he set about checking inventory. He quickly offered up what I was looking for and took a test drive of a new looking...
Jackie Cooper Imports Replied: Paul, congratulations on your new Jeep Larado! We appreciate the recommendation and five star review. Its always a wonderful feeling when we make new friends and not just customers. Thank you for choosing Jackie Cooper Imports and we cannot wait to work with you again.
DealerRater Review
- October 13, 2019
Mushtaq was the most professional and considerate yet effective sales person I have dealt with for the purchase of a vehicle. He walked us through the process at our pace with no pressure, a genial disposition and full information at all times. A truly pleasant experience.
Jackie Cooper Imports Replied: Scott, we pleased to hear you had a pleasant experience with us. Mushtaq is great and we are happy to know that he was part of your experience with us as Jackie Cooper Imports. Thank you for the positive review and five star rating. Congratulations on your new vehicle and we can't wait to work with you again soon.
Google Review
- October 12, 2019
Best dealership Ive ever worked with! I live in Austin and I call the people at Jackie Cooler because the service I get here is better than anything Ive ever gotten from dealerships in Austin, Dallas or Houston. John delivered my car early and in perfect condition and Alex in the finance dept was a...
Response from the owner Replied: Denise, thank you for the high praise and five star review. You are amazing to work with and we are glad you trust us with all your car needs. Thank you for your recommendation and we can't wait to work with you again.
DealerRater Review
- October 12, 2019
People there were helpful and professional. Joe searched all models we wanted, and answered our questions, At the same time, he gave us all possible discounts offered by them and a better loan rate than our bank. At last, we were so happy to buy an E300 4Matic. Strongly recommend this dealership!
Jackie Cooper Imports Replied: Congrats on your new E300 4Matic! We appreciate your review and it was a pleasure working with you. Thank you for choosing Jackie Cooper Imports. Safe Travels!
DealerRater Review
- October 12, 2019
Best dealership Ive ever worked with! I live in Austin and I call the people at Jackie Cooler because the service I get here is better than anything Ive ever gotten from dealerships in Austin, Dallas or Houston. John delivered my car early and in perfect condition and Alex in the finance dept was a...
Jackie Cooper Imports Replied: Denise, thank you for the high praise and five star review. You are amazing to work with and we are glad you trust us with all your car needs. Thank you for your recommendation and we can't wait to work with you again.
DealerRater Review
- October 12, 2019
Mushtaq was so helpful and compassionate with the car buying experience. He made Rusty and I feel very special and explained in great detail all of the Macan features while we were test driving. His heart is magnificent. I love my 2018 Macan and will be back for service because of how we were...
Yelp Review
- October 12, 2019
Best dealership I've ever worked with! I live in Austin and I call the people at Jackie Cooler because the service I get here is better than anything I've ever gotten from dealerships in Austin, Dallas or Houston. John delivered my car early and in perfect condition and Alex in the finance dept was...
Google Review
- October 11, 2019
Response from the owner Replied: Tasia, there were no comments on the review and, we would love to understand your thoughts as we strive for 5 stars each and every time. Please feel free to reach out directly to us with any comments you may have. Thank you for doing business with Jackie Cooper Imports.
Google Review
- October 11, 2019
Today I went in and test drove a car. I was interested in purchasing it but waiting for a few things to line out with my job but was still interested in purchasing the vehicle by Tuesday. I filled out all my information for a credit check before heading to work hoping to hear back from them. Its...
DealerRater Review
- October 11, 2019
Today I went in and test drove a car. I was interested in purchasing it but waiting for a few things to line out with my job but was still interested in purchasing the vehicle by Tuesday. I filled out all my information for a credit check before heading to work hoping to hear back from them. Its...
Jackie Cooper Imports Replied: Were sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.
Google Review
- October 11, 2019
Response from the owner Replied: Terri, we appreciate the high rating and feedback. Thank you for choosing Jackie Cooper Imports. Have a great day!
DealerRater Review
- October 10, 2019
First class experience from start to finish. Alex Kach and Jeff Badly were there with good information with the financing options and the final delivery of the vehicle in terms of financing arrangements. They were both very helpful. And of course any lease or purchase starts with my salesman, Stan...
Jackie Cooper Imports Replied: Steve, your positive review is greatly appreciated. I am pleased to hear our staff was able to help you on your latest purchase. We are so lucky to have an outstanding team, willing to help everyone with a finding perfect vehicle that will match the customers needs, lifestyle and budget. We really appreciate you choosing Jackie Cooper Imports & we hope to see you again soon.
DealerRater Review
- October 10, 2019
We were treated in a matter that made us feel appreciated and confident regarding our purchase. We will always check with Jackie Cooper before we purchase elsewhere.
Jackie Cooper Imports Replied: Thank you for your kind words. Congratulations on your new purchase! It makes us so happy to hear that you had an excellent car buying experience with us. At Jackie Cooper Imports, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Thank you for trusting and recommending Jackie Cooper Import. We look forward to working with you again.
DealerRater Review
- October 10, 2019
I went to Jackie Coopers to look at and possibly purchase a quality used car. The car I was interested in was sold before I arrived. I subsequently drove another car and made the purchase. Doc Sumrall who assisted me was very professional and down to earth. Alex in financing was efficient and a...
Jackie Cooper Imports Replied: Congratulations Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. I'm glad to hear that so many of our employees were able to assist you successfully. We thank you for choosing Jackie Cooper Imports & we hope to see you again soon!
DealerRater Review
- October 10, 2019
Been working with Stan Lewis for years. You can get more professional than Stan! Always makes it fast and easy.. and he knows his stuff! Jackie Cooper is lucky to have him. Isn't my first deal with Stan and won't be my last.
Jackie Cooper Imports Replied: Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. Stan is an excellent salesmen & we are so lucky to have him on our team. We thank you for choosing Jackie Cooper Imports & we hope to see you again soon!
DealerRater Review
- October 09, 2019
Im a return customer and Doc & Chuck take care of me like family.... One Trip and one meeting and I had my car deal done!!!
Jackie Cooper Imports Replied: Thank you for your kind words. Congratulations on your new car purchase! It makes us so happy to hear that you had an excellent car buying experience with us. At Jackie Cooper Imports, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. We greatly appreciate that you chose Jackie Cooper Imports and we look forward to seeing you again. Have a wonderful day!
DealerRater Review
- October 09, 2019
Stan Lewis is awesome! He was extremely helpful in selecting options and kept us informed about the status of the car. Our third purchase from Stan.
Jackie Cooper Imports Replied: Thank you for your kind review and congratulation on your new vehicle. We are so pleased that you had such a wonderful & positive experience at Jackie Cooper Imports. Stan is outstanding & we are lucky to have him on our team. We appreciate that you chose Jackie Cooper Imports & we hope to see you again soon.
DealerRater Review
- October 09, 2019
I honestly was worried about buying my first car all by myself and I dont think I could have gotten a more perfect salesman for me! He was patient and was not pushy at all when I had no clue what I was doing! I am so thankful for this experience, gave me confidence that I am capable to purchase a...
Jackie Cooper Imports Replied: CONGRATULATIONS on your new car! Your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that you do not feel pressured. Our knowledgable and passionate staff, is here to make a stressful car buying experience easy. We are lucky to have such an amazing team. We appreciate you choosing Jackie Cooper Imports & we hope you enjoy your new vehicle!
Cars.com Review
- October 05, 2019
I came to Jackie Cooper in search of a specific car and was helped by Nathan Lovell. He was so pleasant and knowledgeable, I didnt feel pressured or uncomfortable at all. He knew the cars I looked at inside and out and if they had what I was looking for I would have been completely satisfied making...
Forrest Blake Replied: Stefanie, your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that you do not feel pressured. We are lucky to have Nathan on our team. We appreciate you choosing Jackie Cooper Imports and we hope you enjoy your new vehicle!
Google Review
- October 05, 2019
Still under construction
Response from the owner Replied: Jamal, we are continuously working on creating a comfortable environment for our customers. Even though we may be under construction we are still providing top notch customer service. Thank you for choosing Jackie Cooper Imports. Hope to see you soon.
DealerRater Review
- October 04, 2019
Friendly staff. They want to do everything they can to get you a car you will be pleased with. Explained everything so I knew my best option. TW continued to follow up until I had all of my questions answered.
Jackie Cooper Imports Replied: Rachel, thank you for the five star rating and positive review. We all work hard to provide an excellent experience for all of our customers. Thank you for choosing Jackie Cooper Imports.
Google Review
- October 02, 2019
dont trust them thy lie they sold me a car promised to fix they never did its going to cost me 5000 to fix
Response from the owner Replied: David,We are sorry to see your rating in this review. The Carfax report we showed you at the time of sale listed no damage to the vehicle. Unfortunately, if there is no obvious damage to the vehicle and the Carfax does not list damage, there is no way for us to know of it. We knew exactly what you knew at the time of the sale when you signed the Carfax report. In all transparency, we did present these facts in court and a ruling was found in our favor; that we presented the vehicle ethically and faithfully according to the information that was present to us and you at that time. We are a locally-owned company that believes in a culture of honesty and ethics. We also believe in an exceptional customer experience, which at the time of the sale, you said you had. We are sorry to hear that something else may have occurred outside your transaction with us that changed your satisfaction.
DealerRater Review
- October 02, 2019
We had a great experience leasing our new Mercedes through Jackie Cooper imports. Our salesman, Joe Cleary, was very helpful and professional in walking us through the transaction. Dillon, our technician, was outstanding in explaining all the bells and whistles of our new car. We will definitely...
Jackie Cooper Imports Replied: Congratulations on your new vehicle! Its always exciting to our customer drive away in their new car. We hope to see you soon and thank you for the wonderful review and five star rating. Safe travels.
DealerRater Review
- October 02, 2019
JOSH KELLEY WAS AWESOME TRULY GREAT AT WHAT HE DOES! Set me up with an excellent car. I love it. Thank you so much Josh!
Jackie Cooper Imports Replied: K, thank you for the five star rating and awesome review. Josh is AWESOME! We are so glad to see he was part of your experience. Can't wait to work with you again.
DealerRater Review
- October 02, 2019
I loved my car buying experience with Jackie cooper it was hassle free and stress free my sells man Justine was awesome will buy from them again it was the best !!πŸ˜ƒ
Jackie Cooper Imports Replied: Welcome to the Jackie Cooper family and congratulations on your new vehicle. Our team members are amazing to work with and are just really good people all around. Thank you for the positive review and five star rating. We appreciate your business. Have a great day!
DealerRater Review
- October 02, 2019
Buying process ok, felt like I was a low person on totem pole. The service afterwards has been subpar....went out town the day after buying truck with my wifes vehicle, so did not have much time to drive or notice anything. After driving when getting back from being out town noticed driver mirror...
Jackie Cooper Imports Replied: We apologize that you didnt feel as if you received the exceptional customer experience we stand behind at Jackie Cooper. Wed love to hear more about why you felt you were low man on the totem pole. We strive to offer only an experience that leaves our customers feeling as if they are a part of our family. Wed also like to hear more about damage that occurred after your drive out of town. All damage to a vehicle for sale is noted at the time of sale. A thorough walk-around allows us to examine the vehicle with the potential customer. If damage is extensive, it will be notated on the Carfax Report that you would have signed at the time of purchase. Please do reach out to us so that we can assist you better in resolving this issue.
DealerRater Review
- October 01, 2019
I highly recommend Jackie Cooper and Jeremy Geiger, great experience quick process and a fair price! Thank you for taking care of my son! Greg, Jeremy and Steve! John Johnson
Jackie Cooper Imports Replied: John, thank you for your kind review and five star rating. We are honored to have an amazing time to assist you successfully. Thank you again for choosing Jackie Cooper Imports and congratulation on your new ride.
DealerRater Review
- October 01, 2019
Knowledgeable, friendly. Service with a smile. The team there makes it very easy to buy a car. Credit process was simple. Good follow up after sale
Jackie Cooper Imports Replied: Thank you for your kind review and a five star rating. Our job is to make car buying easy. So, congratulations on your new job and welcome to the Jackie Cooper Imports family.
DealerRater Review
- October 01, 2019
Great experience. Found the car that was exactly what I wanted. Chris goes the extra mile to make sure I was fully satisfied and even came to my house to set up the home link. Dillon was also extremely helpful.
Jackie Cooper Imports Replied: Congratulations on your new car! We at Jackie Cooper Imports put you the customer first in all our interactions. Thank you for the positive review and five star rating. Safe travels.
DealerRater Review
- October 01, 2019
Everyone at this dealership makes you feel like you are truly wanted for their business. This is my third car bought from here and everything is totally professional
Jackie Cooper Imports Replied: Thank you so much for being a loyal customer. We have a sense of pride when our customer knows that they are valued and cared for by our dealership and team members. We hope to work with you soon.
DealerRater Review
- October 01, 2019
Our sales person Doc made our buying experience very enjoyable We told him kind of car we were interested in and our $amount and he thats exactly what he showed us We sooo appreciated that Our whole experience was very good
Jackie Cooper Imports Replied: Mickey, thank you for taking the time out to share with us your positive review of your experience and five star rating. Doc is a pleasure to work with and he's wonderful person in general. Congratulations on your new car and welcome to Jackie Cooper Imports family.
DealerRater Review
- September 30, 2019
I have bought several cars and recommend to friends. Prices and quality is above average and I would purchase here again. Thank you for the service.
Jackie Cooper Imports Replied: Jim, thank you so much for your recommendation and five star rating. We thank you for being such a loyal customer and we cannot wait to work with you again. Safe travels, friend.
DealerRater Review
- September 28, 2019
Doc was very courteous and informative in our initial visit, showing us only the cars that met our criteria / preferences. Our second visit included a test drive and Doc followed up with all our questions and issues. It was a good experience.
Jackie Cooper Imports Replied: We a Jackie Cooper Imports try to match up our customers with the perfect vehicle that meets their needs and lifestyle. We are happy to see that David was part of your experience. He's extremely knowledgable and friendly. Thank you for the positive review and five start rating. We hope to work with you again soon.
DealerRater Review
- September 26, 2019
II bought my vehicle about 5 months ago brand new , yesterday I had an issue when a warning light check came on , I called the dealer services departments and asked to get it checked out and see if safe to drive it , i have been told to make an appointment and all the appointments been booked for...
Jackie Cooper Imports Replied: Afrite, we apologize for the inconvenience of having to wait for service. We completely understand your frustration over the unavailability of a loaner until the next week. While we earnestly try to accommodate the request for a loaner for every service customer, we just dont have enough loaners to give every service customer, every day. Please understand, a warranty on a vehicle only applies to coverage of service. Unfortunately, it does not mean a guaranteed loaner. Loaners are based on availability. In order to accommodate a request for a loaner, we do our best to work in a service date that will enable us to fulfill that request. Sometimes that pushes the service into the next week. Our service agents are great at being able to explain the urgency of the various service lights based on what has appeared for the customer. For check lights that are urgent, we notify the customer and do our best to get that vehicle in for service immediately, regardless of the availability of a loaner. We hope you understand as we do value you as a member of our Jackie Cooper family and wish to exceed your expectations at every service visit.
DealerRater Review
- September 24, 2019
The sales professional Kendall Taylor was great. He was upfront and easy easy to reach via phone. Financing took a long time, waited over an hour after agreeing to a price.
Jackie Cooper Imports Replied: Val, we appreciate the honest feedback and great rating. Kendall is fantastic and we are so happy to have him on our team. We do apologize for the longer than usual wait time for financing; all types feedback helps us grow as a successful business. We hope to see you soon.
DealerRater Review
- September 24, 2019
Didnt try to sell us things we didnt want or need. Knowledgeable friendly salesman who treated us like family! Would highly recommend this dealership.
Jackie Cooper Imports Replied: Solorbi, thank you so much for your endorsement and feedback. We at Jackie Cooper Imports strive to match people with a vehicle that will work with their needs and lifestyle without adding extra layer of pressure that comes with up-sales of unnecessary items. Car buying can be stressful enough and we want you to have a pleasant experience. You were treated like family because you are family. Thank you for choosing Jackie Cooper Imports.
DealerRater Review
- September 22, 2019
Always an amazing customer experience with Chris Jarrett and Jackie Cooper Mercedes. Thank you for being super efficient and making the process so easy for me!!!
Jackie Cooper Imports Replied: Thank you for providing the opportunity to serve you. It is our pleasure working with you and we are looking forward to working with you in the future. Have a great day.
DealerRater Review
- September 22, 2019
Buying a car stresses me out! Mikey made this such an easy process. It didnt matter the price of car I wanted they treated me great. Im very appreciative!
Jackie Cooper Imports Replied: We completely understand the pressure that comes with purchasing a new car. We at Jackie Cooper Imports strive to make that experience as pleasant as possible. So, thank you for your five star review and congratulations on your new vehicle. Safe travels.
DealerRater Review
- September 21, 2019
I recommend anyone looking for a new car to work with Doc Summerall! He made our car buying experience extremely easy! I will buy my next car from Jackie Cooper Imports!
Jackie Cooper Imports Replied: Thank you so much for endorsing Jackie Cooper Imports. We strive to provide an excellent experience and Doc is one of our best. We look forward to seeing you again!
DealerRater Review
- September 21, 2019
Kendall was great to work with! Relaxed and had everything ready for us to when we showed up. Very good experience! Will be our first stop for our next vehicle.
Jackie Cooper Imports Replied: We are happy to hear that Kendall was able to help you. We appreciate the feedback and we are excited for this partnership. Have a great day!
DealerRater Review
- September 17, 2019
The salesman and general manager couldnt have been more helpful, professional and straight forward. They answered every question I had and discussed every option. First class treatment from everyone at the dealership. Mercedes should be proud to have Jackie Cooper as their dealer in Tulsa.
Jackie Cooper Imports Replied: Babney, Thank you for your Five Star Review and positive feedback! We are happy to hear that Steve and Ed were able to provide you with first class treatment!
DealerRater Review
- September 16, 2019
I am a first time Mercedes buyer and Im angry I havent bought one sooner. Jerrid was a great salesmen and kept the bull crap to a minimal. They also got me into a position to where I will be debt free after my lease. Highly recommended. I will definitely be back.
Jackie Cooper Imports Replied: .
DealerRater Review
- September 15, 2019
This is the second vehicle I have purchased from Jackie Cooper Imports and its the best dealership I have ever worked with. From the sales personnel to the service department, everything is top notch. Not to mention, so many beautiful luxury vehicles to choose from. I purchased my 2018 Porsche...
Jackie Cooper Imports Replied: .
DealerRater Review
- September 15, 2019
I had mashutaq as my sales guy and he was very helpful and knowledgeable. He went above and beyond to help me in finding the right car. I also had josh as my finance guy. Overall was a great experience I would definitely be back.
Jackie Cooper Imports Replied: .
DealerRater Review
- September 13, 2019
We had an excellent experience. People were helpful and professional. We ran through a wide range of the cars features with very clear explanations. It was very useful.
Jackie Cooper Imports Replied: .
DealerRater Review
- September 13, 2019
Everyone was friendly and so welcoming! No hard selling pressure to make decisions, very knowledgeable about cars and service. We were very satisfied with our purchase experience.
Jackie Cooper Imports Replied: .
DealerRater Review
- September 11, 2019
I have been purchasing vehicles from this dealership for almost 20 years. Nizar has helped me all these years and always has had looked out for my best interest. The employees at the dealership are one of the main reasons I keep coming back. They take care of me!
Jackie Cooper Imports Replied: Hi LYNNEAANTHONY, We appreciate your customer loyalty! We're so glad to hear that Nizar and our team were able to assist you successfully. Please let us know if you have any further questions or concerns. Thank you for choosing Jackie Cooper Imports! We hope to see you again soon.
DealerRater Review
- September 11, 2019
Muy buen servicio , excelente trabajo me trataron muy bien πŸ‘ muy agradecida con la venta.. en menos de dos horAs me dieron mi troca y fue rpido y sencillo
Jackie Cooper Imports Replied: .
Google Review
- September 09, 2019
Nice people
Response from the owner Replied: Thank you for your kind review, Greg. We're so glad that our staff was helpful during your visit. Have a great day!
DealerRater Review
- September 08, 2019
From General Manager Steve Lujan to Sales Associate Joe Cleary, unquestionably the best car buying experience Ive ever experienced. service after purchase is unbelievable!
Jackie Cooper Imports Replied: Jallen21, Thank you for your five star review! We are happy to hear that Joe and Steve were able to provide you with an exceptional car buying experience!
DealerRater Review
- September 08, 2019
I have leased five cars from Joe and all transactions have been smooth and stress free. Jackie Coopers staff is always friendly and attentive. Highly recommend!
Jackie Cooper Imports Replied: amlollar, Thank you for your five stars and your continued business! We are happy to hear that our staff has been attentive and friendly towards you with each of your five leases! Thank you for the recommendation!
Google Review
- September 07, 2019
Greg was a nice sales guy to start with but ended up getting up out of his chair and acted very aggressive. I will never come back here. Lowest offer on my car plus cars are much higher than average. Highly discourage buying here.
Response from the owner Replied: Kiker, we are sorry we were not able to find the right vehicle for you during this visit. We understand your expectations were for a specific premium-level vehicle we had on site, but at the price of a competitors lower-trim-level vehicle. We did have the same trim-level vehicle you were comparing to and were pleased to be able to help you hit your target price with it. Our sales professional worked diligently to match your price expectation and make you a part of our Jackie Cooper family. We stand behind our culture of family, as well as an exceptional customer experience. We dont like to hear we were not able to do that for you. We hope you find the vehicle at the price you are looking for. We would love to be able to assist you in that.
DealerRater Review
- September 07, 2019
Entire process was professional and easy. Clear communication and highly attentive in ensuring my wife was comfortable with her selection and in helping her customize all settings in the car. They spent an inordinate amount of time with her explaining all of the options of the car and were highly...
Jackie Cooper Imports Replied: Thank you for your five star review! We are thrilled to hear that our staff provided a professional and easy car buying experience!
DealerRater Review
- September 07, 2019
Loved doing business with Jeremy. He listened to our needs in the next vehicle & was so happy for us & made us feel comfortable with our purchase. The general manager was also phenomenal understanding our budget and respecting it by working with the finance department to make our goal a reality. Now...
Jackie Cooper Imports Replied: Hi JLP0216, Thank you so much for your kind feedback! We're glad to hear that Jeremy and our sales manager were able to help you with your purchase. Please continue to enjoy your new car & let us know if you need anything else! Thank you for choosing Jackie Cooper Imports.
DealerRater Review
- September 07, 2019
Kerrie was great, the facility top notch. The price was not negotiable and that bothered me: I should have walked away,and stayed away. .. had it not been for my need for a car, the fact that the car did have what I needed and Jerrid , I doubt I would have bought it. I love my car... NOT THE PRICE!
Jackie Cooper Imports Replied: NOVEMBERSUNSET128, We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Weve been looking into this particular visit and there are a few issues here. 1. There is no Kerrie working for us. 2. Jerrid was not your sales person, Jeremy Geiger was. 3. Chuck Griffith wasnt your sales manager, Andy Truman was. 4. The vehicle was priced competitively for the market here right now. It was a great car for a competitive price. You left the dealership at first but came back & bought the car & left happy the second time. At your convenience, can you fix the wrongly tagged team members? We are happy to hear you love your car & thank you for shopping at Jackie Cooper Imports.
DealerRater Review
- September 06, 2019
Great experience.First time buying out from Tulsa which is over 3 hours drive time from where I live.Depth guided every topics.Everyone from sales person to technicians gave thouroghly details about car.I dont mind to drive again to buy another car.
Jackie Cooper Imports Replied: Thank you for your five star review! We are happy to hear the long drive was worth it and we provided you with a great car buying experience!
DealerRater Review
- September 05, 2019
Great experience thanks to Kendall Taylor, our salesman. He was so helpful; patient, kind and no pressure. I am grateful for his guidance and felt so comfortable with him. He would be an asset to any dealership. I would recommend asking for him without hesitation.
Jackie Cooper Imports Replied: Thank you for your kind words and five star review! We are thrilled to hear that Kendall was able to provide you with great guidance and an amazing car buying experience!
Google Review
- September 03, 2019
Response from the owner Replied: Dave, thank you for the five-star review, we really appreciate it!
DealerRater Review
- September 03, 2019
I called about a vehicle and spoke to Nathan. Very professional and answered my questions with honesty. I felt I was treated with respect and that I was wanted. I came to look at the vehicle and Nathan was not there but Jeremy helped us. Very very kind yet professional and I bought the car. I would...
Jackie Cooper Imports Replied: Patsy Wheaton, Thank you for your Five Star Review! We are thrilled to hear that Nathan was able to provide you with a respectful and professional car buying experience! Thank you for the recommendation!
Google Review
- September 01, 2019
Exquisite, Excellence, Enduring, Timeless, Beautiful - When I think of the brand Mercedes-Benz these words come to mind. I must say, this visit to Jackie Cooper Imports of Tulsa, Oklahoma was quite unexpected. I am so glad that I had the pleasure of seeing this car showroom because it is thoroughly...
Response from the owner Replied: Christi, thank you so much for the kind words about our store and staff, we really appreciate it! We hope to have the chance to work with you again soon and for all of your future vehicle needs!
DealerRater Review
- September 01, 2019
Alex was very professional and knowledgable. If she didnt know, she asked someone. I would recommend Alex as your next salesperson an Jackie Cooper for your next automobile dealership!
Jackie Cooper Imports Replied: Thank you for your kind words and five star review! We are happy to hear that Alex was able to assist you in your purchase!
DealerRater Review
- September 01, 2019
This newly remodeled Mercedes-Benz dealership is amazing. Everyone is kind, honest and truly there to make your car buying or leasing experience as easy and enjoyable as possible. The service department is also very prompt and efficient. Exceptional customer service all around. Exactly what you...
Jackie Cooper Imports Replied: Thank you for your Five Star Review! We are happy to hear that you find the remodeled Mercedes-Benz Dealership amazing and that our staff provided you with a great experience!
DealerRater Review
- August 31, 2019
Fast, easy, and pressure free shopping experience. Top notch facility and sales staff. I would absolutely recommend Jackie Cooper Porsche for your new car purchase.
Jackie Cooper Imports Replied: bettyjo_evans, Thank you for your positive feedback! We are happy to hear that our staff provided top notch customer service and a pressure free experience! Thank you for recommending us!
DealerRater Review
- August 31, 2019
Jeremy is a very patient, helpful, compassionate, and an overall great guy. I called and met with him many times before making a final decision. His cooperation made all the difference.
Jackie Cooper Imports Replied: Thank you for your kind words and positive review! We are thrilled to hear that Jeremy was patient, helpful and compassionate during your car buying experience!
DealerRater Review
- August 28, 2019
everyone at Jackie cooper were extremely helpful and kind. Especially Mikey! He made the experience extremely easy and quick and made sure everything with my car was perfect! Thanks guys!
DealerRater Review
- August 28, 2019
We came in to look for a used vehicle still in transit. From the moment we arrived, the staff went above and beyond to make sure our needs were met and to make sure our vehicle buying experience was stress and hassle free.
DealerRater Review
- August 27, 2019
A pleasant, pressure free experience leasing new cars for my wife and myself. Ed Hicks is a pleasure to work with....as always. 25 words? Really?
DealerRater Review
- August 27, 2019
The best Auto purchasing experience in my 17 Yrs of Leasing Mercedes Benz Vehicles., by far! And Ive purchase MB inot only in America, but Germany too, as a US Service Member.
DealerRater Review
- August 27, 2019
Friendly and efficient Andrew Harmon very kind and had a ton of product knowledge. Dillion cole delivered the Mercedes Gle350 , he was terrific spent as much time as needed with us. The overall buying experience was Great will recommend Jackie Cooper to All.
DealerRater Review
- August 27, 2019
Everyone was very helpful in helping me to make the correct decision on a vehicle for my needs. I love my new car. The service department is excellent as well.
DealerRater Review
- August 25, 2019
From the first phone call inquiring about the vehicle, to the handoff of the car, our experience was nothing less than perfect. Joe was the epitome of the perfect salesman. All of the staff was absolutely top notch. Other dealerships could learn a lot from the staff at Jackie Cooper. Well worth the...
DealerRater Review
- August 25, 2019
Wonderful experience in buying a Mercedes! Excellent customer service from the moment you enter the dealership! Nathan, Chuck and Josh were awesome! Will be repeat customers!
Google Review
- August 24, 2019
I've been saving for years for the ultimate dream car, the Porsche 911.After searching for months I came across the one that had all the options I desired on Jackie Cooper imports website so I immediately called to make sure it was still available and It was. I asked about the options and about any...
Response from the owner Replied: Phillip, we are disappointed to hear we didn't give you the exceptional customer experience we stand behind. We earnestly have looked into where the misinformation, and the resulting miscommunication, came from and are working diligently to improve. While we made an honest effort to reconcile the errors during your visit, we understand that your expectations were already set and we do apologize for not delivering on them. Please know, we will continue to look for your 'ultimate dream car' in hopes of finding one that exceeds your expectations so that we might have another opportunity to win your trust. We are a family company made up of family-minded team members and it hurts us that we couldn't add you to our Porsche family. Our General Manager would love a conversation with you in order to help us get better at what we do. If you would like to set up a call, please contact Kristen Doyle at 918-249-9393.
Google Review
- August 22, 2019
Response from the owner Replied: Sag, thank you for the five-star review, we really appreciate it!
DealerRater Review
- August 21, 2019
I worked with Alex and she was wonderful! She even helped with the detailing of my new car and took it to go get gas before I took off in it! All around an amazing dealership. Thanks guys!
DealerRater Review
- August 20, 2019
This was our 1st Mercedes. Everyone was very professional. We have purchased many cars in our 50 years. This purchase was one of the most pleasant of all. The professionalism and courteous attitude of sales, tech support to finance department made the day. Super job!
DealerRater Review
- August 20, 2019
This is the third Mercedes I have purchased and always treated great. I was in a hurry and was provided a temp car so I could make my daughters game and they had everything ready for me upon my return a couple hours later. I will keep coming back.
DealerRater Review
- August 19, 2019
Excellent service! If you are looking to buy your next car, you should check out Jackie Cooper. Their sales and management team will treat you like family.
DealerRater Review
- August 19, 2019
We were treated like family from the first step inside the dealership to the minute we left in our new car. We were treated fairly and kindly throughout the whole process and always felt like the sales team was there to help us achieve our dream car.
DealerRater Review
- August 19, 2019
They offered a great SUV at a really good price. I was treated with respect. No hassles! Salesman was thorough with details. Payment was an easy procedure.
Google Review
- August 18, 2019
Thanks for taking good care of my car.
Response from the owner Replied: Patricia, you are very welcome! Thank you for taking the time to leave us such a kind review, we really appreciate it! If there is anything we can do differently in the future to earn all five-stars please let us know, thank you!
DealerRater Review
- August 18, 2019
I enjoy working with everyone there especially Kendal, and everyone was awesome, I think you need a new policy, but 10, and get 1 free, just saying
DealerRater Review
- August 18, 2019
I approached the Porsche salesperson & told him that I had a plan on trading a Porsche Panamera & a Cayenne in on a 2020- Porsche Cayenne & could he assist? Everything went very well, from the value for the Trade-Ins to finding the new one that I was looking for in Virginia. Jackie Cooper brought...
DealerRater Review
- August 17, 2019
Everyone at the Tulsa Mercedes dealership bent over backwards to give me a good trade in on my Mercedes sedan. My dealer, Kendall, was excellent in finding the perfect car to fit my needs. From the time I started looking to the time I drive out with my new car, everyone did everything possible to...
Yelp Review
- August 17, 2019
Before you buy a used vehicle have a mechanic check it out because their mechanics don't. We failed to do so and within two weeks, our car was in shop for a week with a $3500 bill. We notified the dealership and they sounded like they were going to do something, but haven't heard from them. For the...
DealerRater Review
- August 16, 2019
Easy people to deal with. TW did a great job as well as Alex in financing and the gentleman going over the car features was very helpful.
DealerRater Review
- August 14, 2019
Our salesman, John Rine, was professional and not overly aggressive. He was also personable, informative, likeable and interested in Tulsa since he was new to Tulsa. He was very knowledgeable about Porsche Macan S, although technology is above my pay grade. I can recommend Jackie Cooper Imports...
DealerRater Review
- August 14, 2019
The people are wonderful to work with. This is my second time buying a car from Stan Lewis at Jackie Cooper. He is wonderful to work with and the service department is very good as well. I would highly recommend Jackie cooper for new cars or used cars.
DealerRater Review
- August 13, 2019
Doc broke through all obstacles to get me the best car. I love it, its the right, size & color with all the newest technology. Doc is so knowledgeable; kind & patient. Im so happy!!!! Thank you Jackie Cooper for giving us Doc !
DealerRater Review
- August 12, 2019
From selection to sales to finance was a simple process. There was a lot of patience involved, but our salesman, Nihad Sansoul, made the process very pleasant. We started looking for a Nissan Murano and thought we were going to have to settle for a Rogue. Then, Nihad, who is from Jackie Cooper...
DealerRater Review
- August 12, 2019
This was the best car experience I've ever had in my 56 years of living. I would recommend Jackie Cooper and Jeremy Geiger to any of my friends. *Best Salesman ever* The car buying experience was excellent!
DealerRater Review
- August 11, 2019
Best car buying experience Ive ever had. The entire staff was professional in every way. Jeff & Mushtaq were the Best ever. My entire experience was wonderful!
DealerRater Review
- August 11, 2019
Overall, great service, always making sure youre being helped. 100% recommend checking them out. Great sales team as well. Everyone is super friendly and makes you feel completely comfortable.
DealerRater Review
- August 11, 2019
Great group of ppl. Knowledgeable and friendly. Facility is clean and easy to operate in.. Thwy always call and check up on you after you leave to see if you were good.
DealerRater Review
- August 11, 2019
This was probably the best car buying experience weve had. Joe and Jeff were easy to work with and took great care of us. I would definitely recommend purchasing your next car from here!
DealerRater Review
- August 10, 2019
The sales and finance teams are very accommodating and ready to help get you in your dream car at a great price!! I wouldnt go anywhere else!
Yelp Review
- August 09, 2019
We purchased our car here and had a great experience. Very friendly staff and the price was great. I love my car!
DealerRater Review
- August 09, 2019
My husband and I were treated very well during our first purchase of a Porsche. They did their very best to answer any questions that we had.
DealerRater Review
- August 09, 2019
My husband and I were treated very well during our first purchase of a Porsche. They did their very best to answer any questions that we had. We would definitely buy our next new car from this dealer.
DealerRater Review
- August 07, 2019
Alex was so kind and helpful! As a woman shopping for a vehicle, many of the other dealerships I went to seemed to lack the ability to take a young woman seriously, and it was so nice to deal with someone who did not talk down to me! She made the buying experience so easy and enjoyable!
DealerRater Review
- August 05, 2019
Good overall experience. Doc was friendly and well organized despite heat. Doc also knew a good demo route and kept the conversation going. Thanks dic.
DealerRater Review
- August 04, 2019
Great experience Stan worked hard to get the car I was looking for. Everyone was very professional and courteous. These are more words to complete the minimum of 25.
DealerRater Review
- August 04, 2019
Great service! I live in okc and Stan made everything super easy!! Jackie Cooper is the only place to go! Adrian went over everything and was super helpful!
DealerRater Review
- August 03, 2019
We had a wonderful experience at your dealership. Our salesman was delightful and made the car buying experience very easy. Your staff was so kind as they navigated us through the process of buying our car as well as making sure we were comfortable learning all the fun new things our car can do.
DealerRater Review
- August 03, 2019
I had a wonderful experience shopping and purchasing my new vehicle from Jackie Cooper Imports! Nizar and John took super great good care of me. Id recommend Jackie Cooper Imports to everyone!
DealerRater Review
- August 02, 2019
Jeremy Geiger was very helpful. He had the cars we were interested in pulled into the shade and the a/c running. Everyone inside the dealership spoke to us as we passed by. Great experience!
DealerRater Review
- August 01, 2019
Everyone at Jackie Cooper Imports make the whole car buying process wonderful. They go out of their way to be helpful and got me in the car of my dreams.
DealerRater Review
- August 01, 2019
Everyone from my first email trying to get financed to the guy washing my brand new purchased car was amazing. Chuck, Greg, and Alex really left a great impression on my husband and I and we will recommend JC to everyone we know. Thank you for the great service!
DealerRater Review
- August 01, 2019
Jackie Cooper has a professional team and make the purchase experience easy. Our sales professional Doc was great to work with along with Chuck. Larry in their finance department was great too.
DealerRater Review
- July 30, 2019
Excellent sales team and excellent customer service. Dealership is clean and has several amenities that make a customer feel comfortable. Would recommend this dealership to anyone.
DealerRater Review
- July 30, 2019
Efficient, friendly, easy, price value, knowledgeable and good service. We have purchased cars at Jackie Cooper for many years and thats why we keep coming back
DealerRater Review
- July 30, 2019
They worked hard to make it an easy out of town buying experience:) Cheyenne and Mike worked together to get my documents in order and helped with my trade in and got me in my new Porshe !!!!
Google Review
- July 29, 2019
Just love it...love looking for my next car
Response from the owner Replied: Thank you for the review, Christie!
DealerRater Review
- July 28, 2019
Was a pleasant and non eventful purchase which is want I like. Everyone was helpful and very professional Adrian was very knowledgeable about all the ends and outs pertaining to the car
DealerRater Review
- July 28, 2019
Nathan Lovell was an excellent salesperson who is a genuinely good human being. He was very knowledgeable about the cars, and wasnt pushy at all. He listened to our wants and needs and pointed us into the direction we needed. I did extensive research online before coming out, and he expanded on that...
DealerRater Review
- July 28, 2019
There is not a person at this dealership that I have ever dealt with who doesnt truly showed genuine concern and friendship toward me. They often answer a question before I even know to ask, which give me great confidence and trust. As complicated as some of the technology has become in the...
DealerRater Review
- July 28, 2019
There is not a person at this dealership that I have ever dealt with who doesnt truly showed genuine concern and friendship toward me. They often answer a question before I even know to ask, which give me great confidence and trust. As complicated as some of the technology has become in the...
DealerRater Review
- July 26, 2019
Great job by Jeremy. One of our best experiences buying a car ever. Jeremy made it easy and and enjoyable and delivered the vehicle on his day off!
DealerRater Review
- July 26, 2019
My experience with Mercedes and Jackie Cooke was very pleasant and even fun. The personnel are top notch and all very professional, especially jarid. They made my car buying experience a pleasure.
DealerRater Review
- July 25, 2019
I purchased a used BMW from Jackie Cooper Imports, off of their website, sight unseen. My sales rep, Jeremy, understood my anxiousness and was excellent to work with. He went beyond the call of duty by sending me pictures and videos to help me see how awesome the car really was. I would do it again.
DealerRater Review
- July 23, 2019
My husband and I had a phenomenal experience from the minute we entered the dealership. Aaron, the salesman, was attentive and accommodating to our requests.
DealerRater Review
- July 22, 2019
Friendly, knowledgeable sales staff. Courteous admin. People too. Immaculately clean facilities. Nice selection of vehicles plus free snacks and coffee. Closing took longer than expected however.
DealerRater Review
- July 22, 2019
So much to say about this dealership. We had some issues with a dealer in Texas during our buying process and decided to give Jackie Cooper a try after reading the reviews. Our appointment was set up for 9:00am on a Saturday morning. We pulled in around 8:40 and there was already someone waiting to...
DealerRater Review
- July 21, 2019
Nathan was our salesman, very nice young man so very informative and very polite and aslo very helpful. Cant remember all the other guys names but they were all very pretty polite and so very friendly
DealerRater Review
- July 20, 2019
We all have access to the internet so start at a competitive price. The initial price was 6k over comparable cars around the country. The dealership almost lost a sale by not pricing competitively from the start.