Very pleasant experience. Fast and friendly.

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Response from the owner Replied: Thank you for reviewing our dealership, Heather. We hope to be of assistance to you again in the future.

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Response from the owner Replied: Hey Todd, thanks for taking the time to review our business! We appreciate your feedback.

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Response from the owner Replied: Thank you for the five-star rating! Providing exceptional customer care is of top-priority to our team and we're glad you enjoyed your experience.

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Response from the owner Replied: We love to see it, Thomas! Thank you for the five-stars on Google.

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Anthony was very helpful, kind, compassionate and understanding of my financial situation. He tried very hard to find a vehicle of my interest in my price range using a few different payment options. Anthony continued to look daily for a vehicle for me. I highly recommend Anthony at Champion...

Response from the owner Replied: Audrey, thanks so much for your recommendation and providing feedback on your recent experience working with Anthony! We will be sure to share your thoughtful review with him.

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Response from the owner Replied: Christopher, we love to see you felt so highly of your experience with us! Good to know our team is upholding our standard of excellence.

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Response from the owner Replied: Thank you for the high marks! We strive to provided five-star care to all we assist. Your satisfaction is our top priority!

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Response from the owner Replied: Shelby, it's great to know you had a positive experience at Champion Chrysler Jeep Dodge Ram of Lansing! If there is anything else we can do for you, please give us a call. Have an awesome day!!

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I took my Grand Cherokee in for a cash offer buyout, as we had 2 Ford Lariats picked out across town, just waiting for details! I worked with Todd and he was wonderful, offering to find us the right vehicle from their many lots. We looked at his selection of Fords, but my eye was caught by the...

Response from the owner Replied: Thank you, Joyann, for sharing the details of your recent experience; we love to hear about it! Our greatest hope is for everyone to leave our dealership feeling this satisfied. We will be sure to share your kind review with Todd and the rest of the team. Thanks again, and please do not hesitate to give us a call should you need anything more.

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Todd Greene was my husbands salesperson, he was very happy with the experience and Todd was great to work with.

Response from the owner Replied: This is great news, Mareva! We're thrilled Todd made your husbands experience pleasant and positive. We hope you both have a fantastic day!

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Response from the owner Replied: Thanks, Dion, for the five-star rating! We really appreciate your feedback.

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Response from the owner Replied: Thank you, Cornell, for the five-stars on Google. Have a wonderful day!

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Sean was great to work with. He did well to make sure we were completely satisfied with our purchase. We will work with him again.

Response from the owner Replied: We're pleased to know Sean provided excellent customer service and really helped out! Congratulations on your new vehicle. Our team looks forward to seeing you again in the future!

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Great time. Made it easy. Thanks to Todd Greene. Went above and beyond.

Response from the owner Replied: We're pleased to know Todd really stepped up and made the transition into your new vehicle as seamless as possible! Our team strives to deliver an exceptional customer experience. Have a wonderful day!

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Response from the owner Replied: Hey Robert, thanks so much for taking the time to review our business! We appreciate your feedback.

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Phil Wright always does a great job getting the service we need done.

Response from the owner Replied: We are pleased to know Phil continues to go above and beyond to provide top-notch customer service. We will be sure to share your response with him. Thank you, Steve, for the feedback.

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Excellent service by my service advisor. Saved me a bunch of money also.

Response from the owner Replied: Kevin, it's great to hear the team went above and beyond to make your service experience a positive one. We appreciate the awesome rating and feedback you've provided. Have a great day!

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Response from the owner Replied: Thank you for the five-star rating and taking the time to provide feedback, Jody. Your satisfaction is our top-priority!

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Everyone was great to me and tried to help me with my problems but it was the warranty coverage that I was not happy with , but Champion Chrysler Jeep Dodge Ram was understanding I was going through,and still make it pleasant for me.

Response from the owner Replied: Zigmond, we are so grateful for the high marks. It's wonderful to hear the team provided a pleasant experience. Please do not hesitate to give us a call if there is anything more we can do to assist you.

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Response from the owner Replied: Hey Gregory, thanks for taking the time to review our business! We are so grateful for your feedback.

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Phil was great! Good service and great communication

Response from the owner Replied: Mal, we're thrilled to see you had such a positive experience with Phil and our service team! Let us know if you ever need more help. Your dedicated team at Champion Chrysler Jeep Dodge Ram of Lansing.

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Tina was very helpful and kept me informed throughout the process!

Response from the owner Replied: It's wonderful to hear Tina provided five-star customer service. Thank you, Wayne, for this awesome feedback! We hope to assist you again in the future.

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Tina was very pleasant to deal with!!

Response from the owner Replied: Tammy, thank you for taking the time to leave this kind review for Tina! Our service team strives to provide exceptional customer service and a great experience. Please feel free to give us a call should you need anything more.

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Response from the owner Replied: Elizabeth, it's great to see you feel so highly of your recent experience! Good to know our team is upholding our standard of excellence. We're here to assist should you need anything in the future.

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I had to bring my RAM 1500 into Champion Chrysler Jeep Dodge for a recall service and their Service Department did the Recall and washed my truck and I was on my way all within a hour of arriving. Great Service and a Great Dealership!

Response from the owner Replied: Our team strives to provide exceptional customer service and a great experience. We love to hear that the service team completed your services in a timely manner to get you back on the road. Thank you for the great response, Gary!

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Phil was very helpful, quick to get other issues I had solved.

Response from the owner Replied: This is great news, James! We're thrilled Phil made your experience pleasant and positive. Our hope is for every customer to leave our dealership feeling satisfied with their experience. Have a fantastic day!

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Response from the owner Replied: Hi Corey, thank you for taking the time to review our business! We are so grateful for your feedback.

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Response from the owner Replied: Exceptional customer care is of top-priority to our entire team and it's great to see you felt so highly of your experience. Thank you, Bruce, for the Google review!

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Great Place to get your Jeep serviced at! Service Writer Phillip always keeps me informed and always gets my vehicle back to me in a timely fashion.

Response from the owner Replied: Thank you, Jason, for reviewing your experience working with Phillip. It's wonderful to know the team continues to provide you with swift and efficient service.

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Response from the owner Replied: Happy to hear Phil delivered exceptional customer service and a positive service experience! Thank you, Mikey, for the response. We hope to assist you again in the future.

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I scheduled maintenance with Sorin for my Durango after a long period of being stored due to work. Sorin ensured that I was informed of the services that my vehicle required in a timely manner and provided excellent customer service throughout the entire process! I greatly appreciate the effort...

Response from the owner Replied: Adam, thank you so much for this wonderful review and recommendation of Sorin and our dealership. One of our top-priorities is to provide exceptional customer care to everyone we assist; we love hearing the team did just that, in a timely manner! Thank you again.

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Response from the owner Replied: Hi Angela, thank you for taking the time to leave us such a wonderful rating. Let us know if you ever need more help. Your dedicated team at Champion Chrysler Jeep Dodge Ram of Lansing.

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We have the extended warranty on our Jeep Grand Cherokee & the radio system had de-laminated causing the channels to change randomly, calls were placed randomly. The temperature on the heater would do whatever it felt like doing. We took it in & Tina helped us. That was on a Monday, by Friday the...

Response from the owner Replied: Our team is constantly striving to deliver the best possible experience! Thank you, Rhonda, for this positive review of your experience working with Tina. Please give us a call if there's anything else we may be of assistance with.

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Great service as always. Phil Wright always treats us great!

Response from the owner Replied: It's great to know Phil continues to uphold our standard of excellence and provide top-of-the-line customer care. Thank you for the review, Robert. We look forward to the opportunity to see you again!

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great customer service

Response from the owner Replied: Thank you for the great review, Andy. Our greatest hope is for all our customers to drive away feeling this satisfied with their experience. Have a great day!

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Thank you for the bottom of our hearts! We encountered an issue with our gas cap in our 2020 Chrysler Pacifica while headed from Grand Rapids to Detroit to catch a flight. The cap was jammed closed and we were unable to get gas to make our flight. After calling several service centers in the area...

Response from the owner Replied: Kara, this is fantastic news! We are so grateful you took the the time to share your experience. Good to know Sorin and the service team were able to assist in a timely manner and get you back on the road. Safe and fun travels from the Champion team!

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Response from the owner Replied: Thank you for the high marks, John. Good to know you found your recent experience worthy of five-stars. Your satisfaction is our top priority!

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Response from the owner Replied: Van, it's great to see you had such a positive experience with our team! If there is anything else we can do for you, please give us a call.

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Response from the owner Replied: We love to see you felt so highly of your recent experience at our dealership. Thank you, Phillip, for the feedback.

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We came in looking for a vehicle for our teen driver. Loren made sure we had a safe, reliable vehicle to start him off at an affordable price. We had a smooth transition from start to finish and was assisted every step of the way. Everyone was extremely friendly. Thank you for a great first vehicle...

Response from the owner Replied: It's great to hear Loren provided a seamless first experience for your teen! We are constantly working to deliver top-notch customer care. Thank you, Jennifer, for taking the time to review your recent experience. Please let us know if you or your family need anything more.

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Response from the owner Replied: Hey Ruthanne, thanks for taking the time to review our business! We appreciate your feedback. Have a wonderful day!

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Sales team was extremely helpful on working to get the payment number down to where I could afford very much appreciated

Response from the owner Replied: Our team is constantly striving to deliver the best possible experience! Thank you, Cory, for giving us a great Google star rating. Please give us a call if there's anything else we may be of assistance with.

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Bailey @ Chrysler helped me purchase a 2022 Jeep Renegade- was impressed with every part of the process . As a first time buyer she made it so easy 🖤🖤 highly recommend!!

Response from the owner Replied: We're pleased to see you had such a positive experience with Bailey, Ashley! Happy to know she made your first buying experience a positive one. Thanks for the wonderful review!

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Keep in mind that my 2015 Ram has 410,000 miles. Sorin in the service department really looks out for the consumer. He has worked with me for 3 years now and I feel that he is very knowledgeable and helps to the best of his ability. Great communication and works to get the issues resolved. Has a...

Response from the owner Replied: Mark, we're pleased to know Sorin continues to go above and beyond to provide exceptional customer care. We really appreciate the awesome recommendation and feedback you've provided. Have a great day!

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My sales Consultant and Service advisor are great thanks guys.

Response from the owner Replied: Keith, we are beyond pleased to hear you think so highly of our team! Please don't hesitate to reach out if there's anything additional we can do for you. Have a fantastic day!

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Amazing

Response from the owner Replied: Hi Peggy, thank you for the great review. Our team appreciates the time you took to provide feedback. Thanks again!

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All around great experience

Response from the owner Replied: Bill, we are pleased to hear you had such a positive experience with our team! Let us know if you ever need more help. Your dedicated staff at Champion Chrysler Jeep Dodge Ram of Lansing.

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Great customer service and a very pleasant experience overall - Tina is great!

Response from the owner Replied: Mary, we're happy to hear you had such a positive experience with Tina! The entire team at Champion Chrysler Jeep Dodge Ram of Lansing is here to assist should you need anything in the future.

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