Cars.com Review
- April 21, 2025
Best sale person I ever known. Very humble and kind man and pleasant to meet him
Cars.com Review
- February 21, 2025
Dealing with Chris was great! Made it simple and easy and got just what I wanted. Thanks for a great experience!
Cars.com Review
- February 17, 2025
Chris was fantastic!! Very thorough and helpful. He was very patient as we wine t through all of my car buying options. Very kind and welcoming too. I would recommend anyone to buy a car from him and Mercedes Benz of Indianapolis!
Cars.com Review
- February 17, 2025
Chris was awesome to work with! Would definitely come back and work with him again!!
Cars.com Review
- February 01, 2025
I came in to get air in my tire and I end up buying a new car with Chris. He was knowledgable and made the purchase super easy. Will be back when my wife is ready for a new car.
Cars.com Review
- January 28, 2025
Just bought a new (to us) car with my husband, and had nothing but an awesome experience! Chris was great! He was so helpful, super nice (along with the financing manager - thank you!), and very knowledgeable about the cars we looked at. He made the buying process feel short and sweet and simple....
Cars.com Review
- January 28, 2025
I came in not knowing how to use my vehicle. Chris offered to help me and it was really appreciated!
Cars.com Review
- January 27, 2025
Chis was wonderful to work with. This was the most pleasant car buying / leasing experience I’ve ever had.
Cars.com Review
- January 21, 2025
I have worked with Chris Oliva for years, and he is wonderful. I’ll keep coming back for years to come!
Cars.com Review
- January 03, 2025
Chris was great to work with. He made getting my GLS very easy. Highly recommend him.
Cars.com Review
- January 02, 2025
I loved my experience with Chris!! He helped me find just what I wanted. Got me in and out 😁
Cars.com Review
- December 30, 2024
1st issue -Took car in for oil change, underskid plate fell off on I-465 ON THE WAY HOME, was told by service advisor "we didn't do this, buy the part etc etc." Also told us to GET IT OFF THE FREEWAY (are you kidding me??? Told by a grown man to go play in traffic) Finally the shop foreman came...
Cars.com Review
- December 30, 2024
I was totally satisfied with the service Chris has provided me from start to finish.
Google Review
- December 11, 2024
Great place, great people, free WI-FI and also desks in case you choose to work while you wait for service.
Cars.com Review
- December 07, 2024
I dropped my car off for scheduled warranty service on 10/31. This appointment has been made a few weeks earlier. The car wasn't ready for pick up the following week before I had to travel out of the country, which is why I made the appointment for 10/31, providing several days for completion in...
Yelp Review
- December 07, 2024
I dropped my car off for scheduled warranty service on 10/31. This appointment has been made a few weeks earlier. The car wasn't ready for pick up the following week before I had to travel out of the country, which is why I made the appointment for 10/31, providing several days for completion in...
Cars.com Review
- December 02, 2024
I had a great experience with Chris and Mercedes Benz of Indianapolis! He helped me out so much and was very knowledgeable! He helped me find exactly what I wanted and made the process easy!
Google Review
- November 29, 2024
I am extremely satisfied with the service received!! Wes is so awesome 👏🏽 and I appreciate his kindness! Received my car back way before the time that was estimated so I am a happy camper!!
Response from the owner Replied: Thank you for the great review, Ms. Sanders! All of us, especially Wes, appreciate your kind words 😊
Google Review
- November 28, 2024
Took my car there because the hood light warning light kept showing on the dashboard and making noise anytime I drive . Was so worried but Mr Wes and the team took very good care of me. They got it fixed within few hours with low price. Thanks for the your great Job
Response from the owner Replied: Thank you for the great review, Wasiu! We're very happy you were pleased with your experience.
Google Review
- November 22, 2024
Brandon was attentive to all questions and concerns I had. Gary’s video was thorough so I knew the answers to issues I had. 10/10 today! Thanks!
Response from the owner Replied: Thank you for the great rating, Jennifer! We're always happy to take care of your Mercedes.
Cars.com Review
- November 18, 2024
A great experience with Chris. A pleasure to work with. I highly recommend him to anyone.
Cars.com Review
- November 15, 2024
I had a wonderful experience with Chris Oliva! He helped me find my dream car. He was patient with me, helpful, and always answered my questions thoroughly.
Cars.com Review
- November 15, 2024
Chris provided outstanding service! His knowledge helped me choose the prefect vehicle for my needs. He is both friendly and professional. I highly recommend working with 5-star Chris!
Cars.com Review
- November 12, 2024
Chris at Mercedes Indy was fantastic to work with for the second time!!! Makes things so easy!
Cars.com Review
- November 12, 2024
Chris has been so helpful in walking me through my first car purchase alone since my husband passed away. Big decisions for me, patient caring assistance provided.
Cars.com Review
- November 08, 2024
Chris was a pleasure to work with. He was first, efficient and was very knowledgeable about the Mercedes.
Cars.com Review
- November 05, 2024
This is our 2nd car from Mercedes and we worked with Chris and he was great! We had a few issues the first time with our last sales rep. But Chris made our 2nd go around seamless and a great experience!
Google Review
- November 05, 2024
I usually go to the Mercedes dealership off 96th, but it’s next to impossible to book a service with them unless you give 6+ weeks notice. Unfortunately, when my battery went out, I didn’t have the luxury of time. However, Silver Star appreciated the urgency and was able to make me feel like a...
Response from the owner Replied: We're happy we were able to get you on your way in a timely fashion! Thank you so much for the great rating!
Cars.com Review
- October 29, 2024
Chris was awesome. We appreciated the great service. We are a repeat customer and will definitely be back.
Cars.com Review
- October 21, 2024
Chris Olivia was amazing to work with. He made the process easy and simple. He answered all our questions and concerns.
Cars.com Review
- October 21, 2024
Chris was great and was able to help us find exactly what we were looking for!
Google Review
- October 21, 2024
Brandon is the best. Bringing my car here was a good experience. They even let me use a loaner car while mine was there for repair. Would recommend and will be back for all my Mercedes maintenance and repairs. Thank you Silver Star Service!
Response from the owner Replied: It's always a pleasure to take care of you and your Mercedes-Benz, Mr. Miller. Thank you!
Google Review
- October 17, 2024
Amazing service, great prices. Thank you David 10/10
Response from the owner Replied: Thank you for the kind words and great rating, William! David is the best!
Google Review
- October 16, 2024
Dropped my car off Silver Star for a body repair 2 days ago. The body shop said they have been communicating with insurance company about the repair. I did not get any phone calls, which I guess it's normal....I also could not get any time estimate as to when the vehicle will be fixed. I was told...
Yelp Review
- October 13, 2024
Great dealer. Service dept is great. Worthy of the MBZ name. Highly recommend. Great deals on MBZ
Cars.com Review
- October 11, 2024
Chris has been extremely patient and very helpful throughout the process of selecting and purchasing my new car. Chris is also very well informed of the models and options. This was a fun experience
Cars.com Review
- October 11, 2024
Chris was very courteous, professional, and helpful. I would buy a car from him anytime. I believe he would be an asset to any organization he would work for. Thank you indeed.
Cars.com Review
- October 11, 2024
Chris was wonderful and very helpful.He got me my dream suv.Thanks a lot Chris
Cars.com Review
- October 11, 2024
CHRIS WAS GREAT WITH SERVICE AND HE WAS VERY KIND I RECOMMEND HIM ANY TIME
Google Review
- October 10, 2024
Wes is always extremely professional and courteous. Never need to worry if he is taking care of you.
Response from the owner Replied: We think Wes is great too! Thank you for the kind words and great rating!
Cars.com Review
- October 08, 2024
Chris was an amazing consultant! Very please with my experience as a repeat buyer. Six star service!
Cars.com Review
- October 07, 2024
Chris is very professional and extremely easy to work with. I appreciate his attention to detail. He has worked very hard to get me in the right automobile. Thanks Chris
Google Review
- October 04, 2024
This was our first time at the shop and we were entirely pleased by the experience. We had super communication and responsiveness, thank you Adam. The necessary service visit was done on our car, as well as some troubleshooting on a problem we have been experiencing. A thorough detailed listing...
Response from the owner Replied: Thank you for letting us service your Mercedes-Benz. We look forward to seeing you again!
Cars.com Review
- October 04, 2024
I stopped by today very frustrated with the Mercedes app and Chris Oliva helped me. He was so patient and helpful!
Cars.com Review
- October 02, 2024
Chris Olivia The sales associate was awesome! He answered all of our questions and helped us pick the right car
Cars.com Review
- September 30, 2024
We travelled from Tallahassee Florida to purchase a car from Chris. Our experience was very enjoyable and comforting. Chris was very knowledgeable about the products and made the transaction seamless.
Cars.com Review
- September 28, 2024
We just bought a GLC 300 from Chris O. He was great to work with- very patient , explained everything and absolutely no pressure. I would recommend him to friends and family and will buy from him again when the time comes!
Cars.com Review
- September 28, 2024
Chris O. was great to deal with! Honest, straightforward, knows his product and the competition. Highly recommend.
Cars.com Review
- September 27, 2024
Chris is a pleasure to work with. The Mercedes team made the buying process smooth and pleasant.
Google Review
- September 26, 2024
Used to like going there for parts but there just pulling ridiculous parts pricing out of thin air now. $60 for 2 bolts that are normally $6 !..
Google Review
- September 25, 2024
Response from the owner Replied: Thank you for the great rating!
Cars.com Review
- September 25, 2024
Chris O made my experience purchasing my GLC 300 easy and educated me more on my Mercedes as we already own one for a year. He did great and I am excited to drive this baby around!!!
Cars.com Review
- September 22, 2024
We worked with Tony F and had a great experience! Very knowledgeable and it was a very smooth and easy experience. Highly recommend!
Cars.com Review
- September 21, 2024
yes, this is Regina Petty. We just purchased a brand new Mercedes-Benz my husband and I from Chris and we just want to thank him for a job well done he took his time. He's been very patient with us as well and I just want to thank him and Mercedes-Benz of Indianapolis.
Google Review
- September 18, 2024
very friendly staff, in particular David Black, who can quickly help you, contacted after an accident so that they would ESTIMATE the car, thank you very much Silver Star Service & Body Shop
Response from the owner Replied: Thank you for letting us repair your Mercedes-Benz. We'll do our best to make sure it looks good as new! Love the pictures!
Cars.com Review
- September 18, 2024
Very good relationship, worked with me to up with a number I was comfortable with
Cars.com Review
- September 18, 2024
Very easy process. Everything was completely when we drove up to sign. No pressure to buy extra stuff. Will be back.
Cars.com Review
- September 17, 2024
Chris O was the best, he treated me with the upmost respect and that’s what earned my business
Cars.com Review
- September 16, 2024
Chris, made my transaction super quick and easy thanks for the help and knowledge . He is easy to work with
Cars.com Review
- September 13, 2024
Chris Oliva was great to work with and got us in a new E450 sedan
Cars.com Review
- September 09, 2024
Chris O is a very talented, friendly salesman and made our buying experience easy. He answered all of our questions and explained everything to our satisfaction.
Cars.com Review
- September 09, 2024
Chris O. Made our Mercedes smooth, easy and enjoyable. We would highly recommend him. Ask for him in Carmel IN.
Cars.com Review
- September 06, 2024
Chris Oliva is the best! My husband and i had been to three other dealerships before stopping in at Mercedes-Benz of Indianapolis. We were lucky enough to snag Chris as a salesperson. I have never met someone as knowledgeable about EVERY model we considered, and there were quite a few! He is THE...
Google Review
- September 06, 2024
Cars.com Review
- September 06, 2024
Second car with Chris. He’s always been very helpful and awesome to work with. Great experience!!
Cars.com Review
- September 05, 2024
This car dealership is the worst i have ever seen. Scheduling appointment is a hassle to go through. First you have to make a request by submitting the online form. Why not just have a regular date availability picking like everyone else? Then someone will reach out to you for the earliest date...
Google Review
- September 05, 2024
Response from the owner Replied: Thank you for the rating, Brent. Please let us know how we can make your next visit a 5-star experience!
Google Review
- September 05, 2024
Google Review
- September 05, 2024
Google Review
- September 05, 2024
Response from the owner Replied: Thanks for the great rating, Dustin!
Google Review
- September 05, 2024
Google Review
- September 04, 2024
We recently had our 2018 C300 in for some bodywork and could not ask for the vehicle to look better!Chris Hughes and David Black kept us posted at all times on the status of the car. Definitely a great body shop!!
Google Review
- August 30, 2024
Brought my car in a while back to get a dent out of my driver side door. (I accidentally opened my door onto my 8 year olds head when she was trying to pop out and scare me after work one day. Her head was fine, but my door wasn’t.) Anyway, this place had my door looking good as new in no time at...
Google Review
- August 30, 2024
Google Review
- August 30, 2024
Google Review
- August 30, 2024
I was so nervous taking my car in but Dillon was so much help! He exceeded expectations providing friendly & efficient service. This is now the only place I’ll be taking my car from now on!!
Google Review
- August 30, 2024
Google Review
- August 30, 2024
Google Review
- August 30, 2024
Google Review
- August 30, 2024
Google Review
- August 30, 2024
Dillon is super kind and professional - always coming back here
Google Review
- August 30, 2024
Had the best experience possible here all because of Dillon in the collision center. He was very helpful and was able to answer any questions or concerns I had. Will definitely be back!
Google Review
- August 30, 2024
Highly recommend, my car looks brand new!! Thankful I got to work with an experienced representative who made a stressful situation run smoothly, and efficiently. Dillon is my go to guy here on out, and he should be yours as well!
Google Review
- August 30, 2024
Had my car worked on there. David was great in explaining to me the process and what to expect. 10 out of 10 would recommend
Google Review
- August 30, 2024
Dillon at the collision center was absolutely wonderful! From start to finish, he made the entire process smooth and stress-free. His professionalism, attention to detail, and friendly demeanor were top-notch. Dillon went above and beyond to ensure everything was handled perfectly, and I couldn't be...
Google Review
- August 30, 2024
When it comes to service and treating customers amazing and handling all of their needs. Dillon is the guy. Can’t appreciate him enough.
Google Review
- August 30, 2024
I wasn’t going to post this, until I seen the response was from the owner. I felt if this was my business, I would want to know this. I’m not sure if Adam tells him.On aug 5 my car was scheduled for an oil change. I dropped my car off on Aug 4. Due to work. I could not sit there for 4 hours. (Was ok...
Google Review
- August 28, 2024
Cars.com Review
- August 19, 2024
Chris O. was incredibly amazing to work with. He made us feel welcome and completely unpressured. Very knowledgeable on everything Mercedes!
Google Review
- August 16, 2024
I used to take my Benz to this place (meridian st) but I started going to world wide motors now, even though it's an hour away from my house. I had to call them 5 days in advance in order to get the loaner. Sometimes, I wouldn't even get a loaner if i request one. The driver side seat's rear panel...
Cars.com Review
- August 14, 2024
Chris Oliva is THE reason for the 5 stars!! I'd give him 100 if it was possible. I made it known from the moment Chris approached me at the dealership lot that I wasn't going to be an easy one to win over due to my experience in the past. He was very kind and understanding and at no time during the...
Cars.com Review
- August 13, 2024
Chris O, was a tremendous help in working out my lease.. I highly recommend him to any one desiring to lease or own a Mercedes
Cars.com Review
- August 09, 2024
Chris O. Great experience, honest, fair, friendly, informative. Very responsive and available. Would use him again
Cars.com Review
- August 09, 2024
Chris Oliva - great rep & very personable & reliable . Will gladly recommend to my bestest friends to
Cars.com Review
- July 31, 2024
Chris Oliva did a terrific job of helping me order the exact car I wanted followed by a seamless delivery.
Cars.com Review
- July 31, 2024
Chris Oliva was a pleasure to work with and took time to explain the entire process. I would definitely purchase from Chris again in the future.
Google Review
- July 29, 2024
Very thorough! Wes is thee best! I took my car in for service. I was totally expecting to be out of pocket for a good amount. Wes checked and found out that the repair was covered under warranty and I was ONE HAPPY woman.The fact that he took the time to check, gave me all of the confidence I...
Cars.com Review
- July 23, 2024
Chris oliva, was great and very knowledgeable, patient, professional proficient and HONEST..I HIGHLY RECOMMEND HIM!
Cars.com Review
- July 20, 2024
Chris O was great with following up with information regarding my purchase at this location. Overall GREAT customer service!
Cars.com Review
- July 20, 2024
Chris Oliva was my salesperson. He was perfect for me. He found me the best car for me and I didn’t even know I would love it until he showed me the GLE 450 hybrid. Soooo comfortable to deal with. He ordered me exactly what I wanted and he kept me updated on the production.
Cars.com Review
- July 19, 2024
Chris was wonderful to work with!! He made the process of buying a car as seamless as possible!
Google Review
- July 16, 2024
Best service ever
Google Review
- July 16, 2024
My car broke down in the middle of the interstate, and Adam and his team were able to get me in quickly, they were incredibly kind, and they were able to diagnose my problem easily.
Cars.com Review
- July 13, 2024
Chris Oliva was an excellent salesman. He knows his stuff and went the extra mile to make sure that we were satisfied with our purchase.
Cars.com Review
- July 13, 2024
Our purchasing experience with Chris Oliva was tremendous. He was so thorough and patient with us because buying a very a luxury car can be intimidating. We knew within the first few minutes that we were working with the right person. He went above and beyond in communicating effectively, which was...
Cars.com Review
- July 12, 2024
Chris Oliva has educated me on Mercedes-Benz and helped guide me through my entire buying process. Thank you!
Cars.com Review
- July 04, 2024
I had a great experience buying my GLC coupe thanks to Tony Fese! He helped me through out the whole process and made it so easy. Great service!
Cars.com Review
- July 03, 2024
We had a wonderful experience; I don’t think it could have been any better. The sales representative, Stephen, was extremely professional and helped work around our car purchase goals. It was a unique experience to see sales representatives work with you rather than help facilitate the dealer’s...
Yelp Review
- July 02, 2024
Save yourself a headache, Just go to Reggie's Motorworks. They have the same Mercedes Benz certified equipment and are competent / qualified to work on your car.
Cars.com Review
- July 01, 2024
I recently had the privilege of purchasing a Mercedes-Benz vehicle at the Indianapolis location. The experience was by far the BEST I have ever had when buying a vehicle. Brad and Leo guided me through the purchasing process. They were very professional, and thoughtful, and they exceeded my...
Cars.com Review
- July 01, 2024
Chris Oliva was fantastic! Knowledgeable, helpful, and answered all of my questions. He is fantastic to work with and highly recommend to anyone looking for a Mercedes!!!
Cars.com Review
- July 01, 2024
This is a beautiful dealership, great customer support. Kelly Snyder is great to work with. I highly recommend this dealership and ask for Kelly Snyder!
Cars.com Review
- July 01, 2024
I had an exceptional experience at Mercedes-Benz of Indianapolis, all thanks to Tony Fese. Tony was thorough throughout the entire purchase process and made sure I understood every step. At no point did I feel pressured or unsure during my decision. It was a pleasure to work with him and will be...
Cars.com Review
- June 30, 2024
Excellent service and attention Totally satisfied with dealership in all aspects of selection and purchase of the vehicle.
Cars.com Review
- June 30, 2024
Chris is awesome. He was so patient in explaining all the stupid questions we asked and made the whole process really easy. He still keeps in touch and gives us additional information regarding the car. For us, he is more than a salesperson and will be my go to person for all my future car needs.
Cars.com Review
- June 30, 2024
Excellent sales experience. GLE450 is excellent so far. Tony was extremely helpful and kind throughout purchase.
Cars.com Review
- June 30, 2024
Best customer Sales service when I bought my Mercedes, I got top notch service and plan on buying a GTS from Chris down the road, I call him Top Gun , the whole sales team always smiles and Thank you
Cars.com Review
- June 30, 2024
I've had our fifth Mercedes in a row purchased from Mercedes Benz of Indianapolis for about a month now - an S580, third blue S-class sedan in a row - and already enjoyed a road trip to Tennessee in it. Such a fantastic car to drive! My wife is in her second Mercedes SUV from Mercedes Indy and...
Cars.com Review
- June 30, 2024
Hands down my best dealer experience in almost 40 years. Chris Olivia is not a “car salesman”. He is more like an art curator or gallery manager. I made a wish and Chris made it happen. Great Guy - Great Cars - Great Dealership cs
Cars.com Review
- June 30, 2024
I recently bought a C-Class from this showroom. The customer service was outstanding. Stephen provided exceptional service from start to finish. He was knowledgeable about the vehicle and patiently answered all my questions, ensuring I felt confident in my decision. His friendly demeanor made the...
Cars.com Review
- June 29, 2024
Come w Tony he such as nice guy. And love IND Benz they good service
Cars.com Review
- June 29, 2024
I worked with Tony for my GLC300W4 2023. He is the most kindest, professional, and knowledgeable person out there. I loved how he kept me updated with the status of my GLC from manufacturing to delivery. He is very proactive in communication as well. He has immense knowledge of the MB world and is...
Cars.com Review
- June 29, 2024
Chris Olivia is very organized, honest, conscientious and overall good person. I am very happy with my service.
Cars.com Review
- June 29, 2024
Chris Oliva is the best ! 3 cars with him already service 5 starts muchas gracias
Cars.com Review
- June 29, 2024
Great job from Chris. Thanks a million I’ll be back for my next Benz!
Cars.com Review
- June 29, 2024
Ordering the EXACT GLE 350 that we designed was a simple process that we were guided through by Tony Fese. Tony kept us informed throughout and it was worth the wait!! Whenever questions arise with all the new technology, Tony has helped us.
Cars.com Review
- June 29, 2024
Chris Olivia was grate with purchase. I ways work with him . He good for company
Cars.com Review
- June 29, 2024
Chris Oliva is the best I’ve ever worked with. He is knowledgeable, patient and super responsive.
Cars.com Review
- June 29, 2024
Recent bought my car at this dealership and worked with Leo Williams. He was an awesome sales professional. Friendly and easy to work with. He’s !ike family. I highly recommend him. Thanks Leo!
Cars.com Review
- June 29, 2024
Chris Olivia did a fantastic job setting up my new vehicle. Provided helpful information and a great resource if you are joining the Mercedes club
Cars.com Review
- June 29, 2024
Showroom is beautiful and Chris Oliva is very professional and very helpful. I hadn’t bought a car by myself.
Cars.com Review
- June 29, 2024
We had an exceptional experience with Chris. He was very attentive but not pushy which we definitely appreciate. Chris got us through the process seamlessly & was very accommodating. He took care of everything behind the scenes, stayed in communication with my husband & I & had things ready to go...
Cars.com Review
- June 29, 2024
Recently bought 2 cars within a handful of months. Chris was excellent. Service was great! Have recommended to others already.
Cars.com Review
- June 28, 2024
Chris made my car purchase seamless. He went out of his way to assist in every area even when I was almost given up. Thank you Chris. I am the newest Benz owner, first time owner!!!💃🏼💃🏼
Cars.com Review
- June 28, 2024
Great service and satisfaction. Excellent follow up. Chris was great! He was absolutely professional and nice person
Cars.com Review
- June 28, 2024
Chris Oliva was wonderful to deal with. He was able to find a G Wagen and the the experience was so effortless that I went back to him a few months later to purchase an SL 63 . He will be my go to dealer for any future purchases and I live in NC, not Indiana . I hope he gets recognized for this...
Cars.com Review
- June 28, 2024
Chris O. helped me with my first Mercedes. He had to deal with a difficult cyber issue m. He was prompt to communicate through the whole process! I will work with Chris on future transactions.
Cars.com Review
- June 28, 2024
Chris Oliva was great to work with as soon as we stepped in the showroom. He made the process effortless. Even after a week of purchasing the car he went above and beyond for us! He treated us more llike family than just customers! Highly recommend Chris if your in the market for a new luxury car!...
Cars.com Review
- June 27, 2024
The service level for a luxury car company is embarrassing. I scheduled an appt a month in advance with a loaner, arranged my schedule and too time out of my work day to drive to the dealership only to be met with…so, we don’t have any loaners. No advance call, no apologies, just a frank - so what...
Yelp Review
- June 22, 2024
HORRIBLE EXPERIENCE!! 0 STARSHad a service appointment that i made a month ago, specifically with a loaner because i live quite far from the dealership. First i was made to wait infront of the service advisor cubicles for about 30 mins before i was attended to. All service reps were busy making...
Cars.com Review
- June 19, 2024
HORRIBLE EXPERIENCE!! Had a service appointment that i made a month ago, specifically with a loaner because i live quite far from the dealership. First i was made to wait infront of the service advisor cubicles for about 30 mins before i was attended to. All service reps were busy making phone...