Vish has helped my family through 3 leases and 1 purchase. Extremely professional and polite. Recommend him to all my friends

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I cannot say enough about working with Marc Kimmel and Eric Walker when buying a Mercedes. Eric is EXTREMELY helpful and knowledgeable as a salesperson. His patience and sincerity is a rarity to be found at car dealerships! Absolutely ask for him when going into the showroom ... you will NOT be...

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The worst experience a customer can have. Diagnosed the vehicle wrong, time and time again. The service team claimed there was 25 quarts of oil in the engine. We drained the oil to find the exact amount of 9 quarts but the team would still not work on the car. In more detail their team is the last...

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The worst experience a customer can have. Diagnosed the vehicle wrong, time and time again. The service team claimed there was 25 quarts of oil in the engine. We drained the oil to find the exact amount of 9 quarts but the team would still not work on the car. In more detail their team is the last...

Dealer Replied: Hi Matthew, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (631) 213-2023 when you have a chance. Thank you, and we look forward to hearing from you.

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I had an outstanding experience at the Mercedes-Benz dealership thanks to Albert Salib. His professionalism, deep product knowledge, and genuine commitment to helping me find the perfect car at a great price made the entire process seamless. Albert went above and beyond, and I couldn't be happier...

Dealer Replied: Thank you for sharing your positive experience, Mark! We’re delighted our Sales Team provided exceptional service and helped you find the perfect car. Your recommendation means a lot, and we look forward to serving you again at Mercedes-Benz of Massapequa in the future!

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I send a message And I called to them and after five days, they respond. Bad customer service

Dealer Replied: Hi Mike, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (631) 213-2023 to share more details about your visit so we can make things right.

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Albert Salib he was amazing he help me get me the car I love thank you so so much I really appreciate you . I will make sure I will send him all my family and friends, if you looking for a car make sure you go to Albert Salib

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Best customer service and very smooth process. Highly recommend going to Albert Salib. He made the purchase smoothly. I recommend my family and friends to see Albert!!

Dealer Replied: Thank you for your kind words, Lisa! We're so glad to hear your experience was smooth and enjoyable. We truly appreciate your recommendation and are grateful for your business. The Mercedes-Benz of Massapequa Team is always here to help you with any future automotive needs!

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I purchased a GLS550 from MB of Massapequa. I was not local and depended on the salesperson (and sales manager) to accurately describe the vehicle. I asked both the sales person and manager if there were any cosmetic defects and they assured me the car was in near perfect shape except a "small...

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Mercedes of Massapequa makes shopping for a car easy and effortless. Albert helped me through the whole process of buying the car and getting the best deal possible. 100% recommend this dealership and make sure to ask for Albert!

Dealer Replied: Thank you for your kind words and recommendation! We're so glad to hear your car-buying experience was smooth and hassle-free. Making the process easy and enjoyable is exactly what we strive for. We truly appreciate your support and look forward to assisting you again in the future!

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I wanted to take a moment to share my recent experience at your service center. I have always appreciated the quality of service provided here, particularly under the management of my original service manager, who consistently treated me with respect and professionalism. Unfortunately, my recent...

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The dealership / sales team are great to deal with. Extremely professional . Every one lived up to their commitments

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Amazing Team! Albert Salib was great help and very kind. Helpful team all around and great environment in the dealership!

Dealer Replied: Thank you for the positive feedback, Mark. We always strive for our team to deliver excellent service. Thank you for choosing Mercedes-Benz of Massapequa

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I feel Mercedes Benz of Massapequa goes the extra mile when it comes to their customers.

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"I had a fantastic experience working with Mr. Vishnu Das at mercedes-Benz: From the moment I walked in, Vishnu professionalism and knowledge were evident. He took the time to understand my needs and preferences, guiding me towards the perfect car. His attention to detail and commitment to...

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We just purchased a car from this dealership, and the experience was night and day compared to our prior one at another Mercedes dealer. The team here is incredibly friendly, down-to-earth, and easygoing—such a refreshing change! Albert is the one who helped us, and he truly went above and beyond....

Dealer Replied: Hello Robin! It is a pleasure to read your kind review about our Sales Team. We are proud to know you received a friendly, helpful, and easygoing buying experience. We appreciate your high recommendation for us at Mercedes-Benz of Massapequa. Thank you for your business, and congrats on your new vehicle!

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very pleasant experience, love the customer services. they work with my budget and great place to get your next car..

Dealer Replied: Arturo, we are thankful for your kind feedback here at Mercedes-Benz of Massapequa. We appreciate knowing our Sales Team provided you with a pleasant experience and helped you work within your budget. We look forward to working with you again.

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I unexpectedly needed service on a Sunday on my Mercedes I went to Mercedes of Massapequa and initially met Sam in the back service department He was extremely helpful and then guided me to the main service department I met Julia Collagy there and she immediately helped me to get my service...

Dealer Replied: Hello Mark. We are proud to know our Service Team was able to take care of your service needs quickly and professionally. We appreciate your kind words and feedback, and we thank you for choosing Mercedes-Benz of Massapequa.

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The best customer service I ever had.... Marc Kimmel was amazing and provided the best deal and pricing..... I highly recommend visiting Mercedes-Benz of Massapequa before you make a decision on a new Benz. Absolutely the best Mercedes-Benz on Long Island !

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