Cars.com Review
- August 21, 2025
Vish has helped my family through 3 leases and 1 purchase. Extremely professional and polite. Recommend him to all my friends
Cars.com Review
- August 19, 2025
I cannot say enough about working with Marc Kimmel and Eric Walker when buying a Mercedes. Eric is EXTREMELY helpful and knowledgeable as a salesperson. His patience and sincerity is a rarity to be found at car dealerships! Absolutely ask for him when going into the showroom ... you will NOT be...
Cars.com Review
- June 30, 2025
The worst experience a customer can have. Diagnosed the vehicle wrong, time and time again. The service team claimed there was 25 quarts of oil in the engine. We drained the oil to find the exact amount of 9 quarts but the team would still not work on the car. In more detail their team is the last...
Cars.com Review
- June 30, 2025
The worst experience a customer can have. Diagnosed the vehicle wrong, time and time again. The service team claimed there was 25 quarts of oil in the engine. We drained the oil to find the exact amount of 9 quarts but the team would still not work on the car. In more detail their team is the last...
Dealer Replied: Hi Matthew, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (631) 213-2023 when you have a chance. Thank you, and we look forward to hearing from you.
Cars.com Review
- June 28, 2025
I had an outstanding experience at the Mercedes-Benz dealership thanks to Albert Salib. His professionalism, deep product knowledge, and genuine commitment to helping me find the perfect car at a great price made the entire process seamless. Albert went above and beyond, and I couldn't be happier...
Dealer Replied: Thank you for sharing your positive experience, Mark! We’re delighted our Sales Team provided exceptional service and helped you find the perfect car. Your recommendation means a lot, and we look forward to serving you again at Mercedes-Benz of Massapequa in the future!
Cars.com Review
- June 27, 2025
I send a message And I called to them and after five days, they respond. Bad customer service
Dealer Replied: Hi Mike, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (631) 213-2023 to share more details about your visit so we can make things right.
Cars.com Review
- June 17, 2025
Albert Salib he was amazing he help me get me the car I love thank you so so much I really appreciate you . I will make sure I will send him all my family and friends, if you looking for a car make sure you go to Albert Salib
Cars.com Review
- June 16, 2025
Best customer service and very smooth process. Highly recommend going to Albert Salib. He made the purchase smoothly. I recommend my family and friends to see Albert!!
Dealer Replied: Thank you for your kind words, Lisa! We're so glad to hear your experience was smooth and enjoyable. We truly appreciate your recommendation and are grateful for your business. The Mercedes-Benz of Massapequa Team is always here to help you with any future automotive needs!
Cars.com Review
- June 13, 2025
I purchased a GLS550 from MB of Massapequa. I was not local and depended on the salesperson (and sales manager) to accurately describe the vehicle. I asked both the sales person and manager if there were any cosmetic defects and they assured me the car was in near perfect shape except a "small...