Google Review
- August 09, 2020
DealerRater Review
- August 08, 2020
It was a good experience considering the chaos of the world. My only regret was not getting the keyless entry - thank you and warm regards
DealerRater Review
- August 06, 2020
Hi Im pleased that Vito was and still the rep who sold me a car recently at Mercedes Benz of Natick I give him 5 Stars He is very professional, easy going and great! Im glad he was my salesman He called 2 times to check everything is well with my car. I recommend him highly
DealerRater Review
- August 06, 2020
Awesome customer service. I felt very comfortable doing business with Vito. I would recommend to a friend or anyone. Look forward to doing business in the future with Vito
DealerRater Review
- August 06, 2020
I would highly recommend Vito and everyone I worked with at this dealership! The team was great and they made the experience so easy. Thank you.
Google Review
- August 04, 2020
DealerRater Review
- August 03, 2020
Best purchase experience, Mercedes Benz of Natick is very friendly, sales are really professional and give me all the information I need instantly. Definetly will recommend for all who are interested in purchasing a new car.
Google Review
- August 02, 2020
DealerRater Review
- July 31, 2020
It gives me great pleasure to write a review regarding my experience with Mercedes Benz of Natick. As a MB customer with a different MB dealer for the past 10 years, I can honestly share a comparison of interaction between the two dealerships. For a female to walk into a dealership let-alone by...
Google Review
- July 30, 2020
Google Review
- July 29, 2020
Cars.com Review
- July 29, 2020
I love my new car I always go to see Steve Boston from 2005 we go Way back!! Thank you Mr. Boston for everything you do for me
Google Review
- July 28, 2020
Edmunds.com - Service Review
- July 22, 2020
New dealership manager--cares more about sales than service---Go elsewhere---HVAC filter problems with 2019 GLS 450 and 2017 GLC--mildew smells that blows through car. Despite cars being under warranty, service dept admits that this is a HVAC defect and say this is a Mercedes USA problem so customer...
Google Review
- July 21, 2020
Went here looking for a GLS450. David the salesperson was friendly at first but we ended up being rushed as he had another appointment to go to. Not sure why he didn't tell us this at first. Wasn't very impressed with the sales team. Felt like it was very difficult to try and buy a car. Or maybe...
Google Review
- July 21, 2020
We have continued to lease our AMG vehicles from this dealership. They have an excellent service department and our salesperson (Anastasiia) was excellent with allowing us to find the car that was best for us. We were allowed to drive anything they had in stock and really reorganized the showroom...
DealerRater Review
- July 21, 2020
Ty Great job Excellent Job This survey is annoying And I hate it please mail me the survey next time I am desperately trying to get to 26 words
DealerRater Review
- July 21, 2020
This is my 4th vehicle from this dealer always pleasant, knowledgeable and willing to work toward what fits my needs. They also take their time to ensure you learn the aspects of the vehicle before you leave
DealerRater Review
- July 18, 2020
Excelente customer service by Charle Scrymgeour. Always friendly, very attentive and happy. Great atitude. The service is always done properly and very efficient ! The amenities is really nice, coffee area, seating area....
DealerRater Review
- July 17, 2020
Saena Nikolas with Mercedes-Benz of Natick gave me the best experience. Saena was very knowledgeable and gave me great insight on their inventory. This was my first Benz purchase so I was a little anxious but she was very helpful and gave me advice on everything Benz related.
DealerRater Review
- July 17, 2020
I would recommend Vito to anyone looking to buy or lease a car - it was such an easy experience and Vito was really helpful and quick to respond
Google Review
- July 12, 2020
So happy with my new car! Before you look at your future vehicle do yourself a big favor and get an auto insurance quote at GoBigAuto. Com The rates there are a lot more competitive than walking in to an insurance agency. You can thank me later!!Best experience I have ever had with car dealer. I...
Google Review
- July 12, 2020
We love this dealership so much!!!And happy that Howard Rosenberg was our consultant. He quickly and friendly answered all questions.The general sales manager Shandran also tried to make us happy. So service is great. Thank you!
Google Review
- July 10, 2020
DealerRater Review
- July 08, 2020
This place was awesome got my first Mercedes-Benz with Vito and will always work with him super nice and understanding! He called a few months later to check up on everything as well. Highly recommend him and the entire team in Natick.
DealerRater Review
- July 08, 2020
These folks know how to be courteous, responsive, friendly, and honest. Saena was my salesperson, Victor the finance person. They are both grade A professionals. Thank you Herb Chambers MB of Natick. Best experience buying a car, hands down, ever!
Google Review
- July 08, 2020
DealerRater Review
- July 07, 2020
Even though they were forced to deal with restrictions in place due to COVID, Vito and the team at MB of Natick could not have been more pleasant to work with.
Google Review
- July 05, 2020
My whole adult life I wanted a Mercedes. I had such a wonderful experience with the process of my beautiful metallic white A220. I had extremely high miles on my trade but somehow they made it work. My sales consultany Vito Argote was great. The general sales manager Chandran was so kind and made me...
DealerRater Review
- July 05, 2020
The sales team found the vehicle that I wanted and provided a fair price. The service department explained the specific details of the car and I was on my way quickly.
Google Review
- July 03, 2020
DealerRater Review
- July 01, 2020
Armin is a phenomenal sales person. He constantly outperforms my expectations, even during difficult times. Ordering my Mercedes from this dealership has been a very pleasurable experience. 10/10
Google Review
- June 30, 2020
Google Review
- June 30, 2020
Google Review
- June 30, 2020
Google Review
- June 30, 2020
Our Experience at this dealership was nothing short of excellent. Our Sales Consultant, Howard Rosenberg, went above and beyond any experience I have had at any dealership, with his professionalism, ethics, knowledge, patience and kindness. He was up-front about everything (we had done our research...
Google Review
- June 29, 2020
DealerRater Review
- June 29, 2020
Mercedes Benz of Natick and my Advisor Fred Romsey did an amazing work servicing my car . Thank you for a well done service . Randa Z.
DealerRater Review
- June 26, 2020
Thank you for the outstanding customer service experience. Also, I was to extended a special thanks to Danny for all your assistance and customer service during my purchase experience.
DealerRater Review
- June 26, 2020
We purchased our car during the pandemic so it was a little difficult with people trying to stay their distance from each other but I think the experience was very good. We love our new Mercedes!
DealerRater Review
- June 25, 2020
It is a very clean place, with polite people where we have a wonderful time to buy our cars. They are opened to make a good deal with the customers and we come back home very satisfied.
DealerRater Review
- June 25, 2020
So happy with my new GLC 300!! A bit hesitant to buy because of the current COVID-19 state of affairs. So glad I did! Not only do I love my car, Im pleased with the white glove service provided by Vito, my Mercedes representative. Vito spent time to make sure the car I selected was right for me...
DealerRater Review
- June 25, 2020
Vito was incredibly helpful, patient, professional, and diligent with me during my recent lease purchase of a Mercedes Benz GLC300 vehicle. I had an amazing experience and would most highly recommend Vito and Mercedes Benz of Natick.
DealerRater Review
- June 25, 2020
Very professional salesman to work with. Vito helped me with everting I needed, giving me the best overall experience I could have asked for! 5/5!
DealerRater Review
- June 24, 2020
I researched on line the models that I was interested in. Due to the pandemic, I initially contacted the dealership on line and received a prompt response. I visited the dealership by appointment and test drove the vehicles of interest. Sales Associate Saena Nikolas was extremely helpful and...
DealerRater Review
- June 24, 2020
Purchased a car during the pandemic and the service was exceptional. Vito was super patient and professional, the whole process went smoothly. I will definitely recommend him to everyone.
DealerRater Review
- June 24, 2020
Many thanks to Vito Argote and everyone at Mercedes Benz of Natick for helping me in this purchase! So glad that I'm part of the Mercedes family now. Thanks so much Janice W.!
Cars.com Review
- June 23, 2020
This was our 3rd purchase of a new car. Very professional and friendly. Each department at this dealership is absolutely top notch. This wont be the last thing I purchase a car.
DealerRater Review
- June 23, 2020
This was my first car purchase and I was amazed at the customer service that Mercedes-Benz of Natick had. Vito, from the very beginning showed exceptional care and help in getting me on the right path to purchasing my car. He kept in close contact through the couple weeks we had to wait for the...
DealerRater Review
- June 23, 2020
This was the best time that i feel so good buying a car this person was very good And my family thanks him for his service His is the best Thank youuuu vito
DealerRater Review
- June 23, 2020
Vito is very patient and professional to help explain the each process in my buying experience and very responsive to arrange the process for car leasing and car pick up.
Google Review
- June 20, 2020
Google Review
- June 20, 2020
Took my E350 in for B Service and Wheel alignment. Was greeted by a technician who was professional and masked with gloves. Took me inside where the service advisor took my information and printed out the details of the work to be done with pricing. Loaner car was clean, sanitized and ready to go...
DealerRater Review
- June 20, 2020
Excellent Dealership with knowledgeable and friendly staff. I couldn't be any happier with the purchase of my first Mercedes-Benz! I truly recommend Mercedes-Benz of Natick to my family and friends!
Google Review
- June 19, 2020
We love this dealership so much. And happy that Howard Rosenberg was our consultant. He quickly and friendly answered all questions.The general sales manager Shandran also tried to make us happy. So service is great. Thank you! Elmira & Michael
Cars.com Review
- June 19, 2020
Attentive, professional and respectful staff made our buying experience and decisions making easy and pleasant. Sales consultant went above and beyond to find for us the car we were looking for. The day we got the vehicle he spent an hours explaining all the features and gadgets in it.
Google Review
- June 18, 2020
This is a highly professional dealership with a tremendous customer service culture. I worked with Danny and Samantha who were outstanding in helping me get the right vehicle at a really good price. Danny worked with me when I was not sure about a used 550 GLS and offered me a great deal on a 2020...
Google Review
- June 17, 2020
Google Review
- June 16, 2020
Google Review
- June 15, 2020
I couldnt be happier with the service. I needed my first service and mass inspection sticker. Due to covid it was very difficult to go to my regular dealership. Natick picked up my car, came with gloves face-mask and wiped down my car, the team was impeccably communicative (even called when my car...
Google Review
- June 14, 2020
I couldnt be happier with the service. I needed my first service and mass inspection sticker. Due to covid it was very difficult to go to my regular dealership. Natick picked up my car, came with gloves face-mask and wiped down my car, the team was impeccably communicative (even called when my car...
Google Review
- June 09, 2020
It is my greatest pleasure to work with Mr. JChong and Mr. HRosenberg. They are the best and easy to work with, and find the best rate and best deal. The whole process is excellent and very smooth. I was given all the attention and detailed care by phone and on site. I have worked with two...
Cars.com Review
- June 09, 2020
It is my greatest pleasure to work with Mr. JChong and Mr. HRosenberg. They are the best and easy to work with, and find the best rate and best deal. The whole process is excellent and very smooth. I was given all the attention and detailed care by phone and on site. I have worked with two...
DealerRater Review
- June 09, 2020
It is my greatest pleasure to work with Mr. JChong and Mr. HRosenberg. They are the best and easy to work with, and find the best rate and best deal. The whole process is excellent and very smooth. I was given all the attention and detailed care by phone and on site. I have worked with two...
Yelp Review
- June 09, 2020
It is my greatest pleasure to work with Mr. JChong and Mr. HRosenberg. They are the best and easy to work with, and find the best rate and best deal. The whole process is excellent and very smooth. I was given all the attention and detailed care by phone and on site. I have worked with two...
Google Review
- June 08, 2020
Google Review
- June 08, 2020
Google Review
- June 08, 2020
Had a great experience at Mercedes-Benz of Natick! Ask for Samantha Baptista, she was very knowledgeable and took care of us! No doubt she is our new car salesperson of choice for years to come!
Cars.com Review
- June 08, 2020
Awesome experience buying our new GLE 350. Ask for Samantha Baptista, shes super knowledgeable and really took care of us! She is our new car salesperson of choice.
Google Review
- June 08, 2020
Google Review
- June 08, 2020
I had a great experience working with Saena on my new GLC 43. Overall easy, informative and positive process leasing a new car with the Natick Mercedes team.
Google Review
- June 07, 2020
Google Review
- June 07, 2020
Google Review
- June 07, 2020
I enjoyed working with Saena, Sara and the rest of the MB Natick personnel. I test drove multiple cars and had all my questions answered. I did purchase a vehicle from MB Natick.
Google Review
- June 07, 2020
Excellent experience. Samantha was amazing to deal with, and very responsive when dealing with questions, vehicle prep or financing. I highly recommend this dealership and cant say enough about how everyone was helpful and willing to accommodate my needs when it came to scheduling pick-up and delivery.
Google Review
- June 06, 2020
Google Review
- June 06, 2020
I worked with Howard Rosenberg who was great and helpful. After researching the vehicle and comparing prices, their price was fair and reasonable. Howard is a gentleman throughout and even followed up a few weeks later to make sure I was happy.
Cars.com Review
- June 06, 2020
Yacoub and rola mitri Randolph mass Our sales lady seana Nikolas one I the best try to help to make sure staying with us showing us many cars to make the right disisision thank you very much seana Nikolas you are the best we got the nice Mercedes ever
DealerRater Review
- June 06, 2020
One of the best dealership ever people very nice very friendly .saena Nikolas one of the best salesman shes very helpful very nice person Staying with you for more than two hour try to help us make sure to got the best deal thank you very much saena Nikolas when Im ready to buy my feauture sl I know...
DealerRater Review
- June 06, 2020
I worked with Howard Rosenberg who was great and helpful. After researching the vehicle and comparing prices, their price was fair and reasonable. Howard is a gentleman throughout and even followed up a few weeks later to make sure I was happy.
Cars.com Review
- June 06, 2020
I worked with Howard Rosenberg who was great and helpful. After researching the vehicle and comparing prices, their price was fair and reasonable. Howard is a gentleman throughout and even followed up a few weeks later to make sure I was happy.
Google Review
- June 04, 2020
Google Review
- June 03, 2020
Very pleased with my experience at Mercedes of Natick. Professional sales staff and extremely quick in conducting the car buying experience,
DealerRater Review
- June 02, 2020
Saena helped me quickly purchase a beautiful used Honda CR-V. She was pleasant and professional throughout the process. Thank you for your help Saena!
DealerRater Review
- May 30, 2020
Saena Nikolas is one of the most knowledgeable salesperson I have ever interacted with. I am happy that she helped me with my decision making process in purchasing my first car. If you ever stop by this dealership, I definitely recommend Saena.
Google Review
- May 28, 2020
Google Review
- May 28, 2020
Google Review
- May 28, 2020
Google Review
- May 28, 2020
Getting a car at Mercedes Natick was a great experience! Samantha was very helpful and responsive to all of our questions! Would definitely recommend purchasing from Samantha at this location!
Google Review
- May 27, 2020
Google Review
- May 26, 2020
Good professional individuals who went above and beyond on their task despite of global pandemic situation. Howard Rosenberg was really great on helping us to see the the vehicle and let us know everything about it. Thank you everyone, who might involved behind the scene to get our family SUV as...
DealerRater Review
- May 26, 2020
Great sales experience with Saena Nikolas. She was professional, helpful and easy going. All my questions and follow up details were responded to quickly through Phone or email.
Google Review
- May 22, 2020
Google Review
- May 21, 2020
Google Review
- May 21, 2020
Google Review
- May 21, 2020
I was looking for information on a GLC 300...Spoke with Sam, she was amazing! She answered all my questions...very informative, professional and pleasant
DealerRater Review
- May 21, 2020
My experience was fantastic from the sales person Saena Nickolas who was more then professional and responsive to all my needs . She is a valuable representative of this organization and I would Highly recommend her to anyone !! Also my experience with Jae Chong in the business office was amazing,...
Google Review
- May 21, 2020
Great experience even during the Covid pandemic. Mick, Theodore, Samantha, and Nick were great!
Google Review
- May 20, 2020
I couldnt be happier with the service. I needed my first service and mass inspection sticker. Due to covid it was very difficult to go to my regular dealership. Natick picked up my car, came with gloves face-mask and wiped down my car, the team was impeccably communicative (even called when my car...
DealerRater Review
- May 17, 2020
Best experience ever . She knows very well the product and was a pleasure to deal with her . Thank You again Saena , youre the best
DealerRater Review
- May 17, 2020
Saena is a Great person to work with. Made my purchase really easy. It was so easy that I will be purchasing another vehicle from her in the near future. She is a great asset to the company. Thank you Saena looking forward to purchase a vehicle from you.
DealerRater Review
- May 15, 2020
I can not say enough about the professional, efficient, and high quality experience that I had with Vito and the whole team at MB of Natick. I also had a great experience during pre-sale with Cailtinn and Twana, and post sale with Victor (I think that was his name). Vito was direct, kind and honest....
Google Review
- May 15, 2020
Google Review
- May 14, 2020
Response from the owner Replied: Thank you so much, Deborah! I'm so pleased JC was able to assist you with your GLS300. Thank you again and we look forward to working with you again in the future! Best, Jonathan Goldberg, General Manager
Google Review
- May 14, 2020
Google Review
- May 12, 2020
We recently worked with this showroom to purchase our 2018 GLS300. Vito was excellent - kind, professional, respectful. Also in finance was terrific. MB of Natick was heads and shoulders above the rest. This was everything he hoped for in buying a true luxury car.
Response from the owner Replied: Thank you so much, Deborah! I'm so pleased JC was able to assist you with your GLS300. Thank you again and we look forward to working with you again in the future! Best, Jonathan Goldberg, General Manager
DealerRater Review
- May 12, 2020
Most pleasant dealer experience I have ever had. Quick, no pressure, and timely deal making. Sales agent (Samantha) and manager (Jae) are professional and knowledgeable.
Google Review
- May 12, 2020
It was easy to make my appointment and I thought they would have the car overnight but they actually completed the work that same day! The car is in perfect shape, now, and they weren't in a rush to prematurely fix things but will keep track for next visit. I am very happy with the work done.
Google Review
- May 11, 2020
Google Review
- May 11, 2020
Google Review
- May 11, 2020
Google Review
- May 11, 2020
Google Review
- May 11, 2020
Google Review
- May 11, 2020
Response from the owner Replied: Receiving this type of review is very disappointing. I would like the chance to connect with you over what happened to see if there is anything we can do to turn this around. Please email me at your earliest convenience. Thank you, Fahad Arshad, General Manager -FArshad@herbchambers.com
Google Review
- May 11, 2020
Prompt and excellent service
DealerRater Review
- May 09, 2020
I had a great experience buying my new GLC AMG from Mercedes Benz of. Natick. Saena was very helpful and found me the car I wanted and gave me a reasonable price.
Google Review
- May 08, 2020
Google Review
- May 07, 2020
i would give zero stars if i could...the customer service is absolutely terrible and considering its a MERCEDES dealership you would think theyd know how to treat people right. if you want good service head over to the mercedes in burlington...10x better than this place.
Response from the owner Replied: Receiving this type of review is very disappointing. I would like the chance to connect with you over what happened to see if there is anything we can do to turn this around. Please email me at your earliest convenience. Thank you, Fahad Arshad, General Manager -FArshad@herbchambers.com
Google Review
- May 07, 2020
Samantha is great. She responded to my question quickly and correctly. She brought the car to my house and made the whole process easier and efficient during the COVID-19 period. Really good experience.
Google Review
- May 06, 2020
Samantha B helped me find the perfect car to surprise my wife for mothers day! She was able to get the car for me from another dealer, handle a ton of paperwork remotely and was super responsive. Will be back!
Google Review
- May 05, 2020
DealerRater Review
- May 05, 2020
They listen to all my questions and answer everything. They made me feel confutable and did not pressure any of my decision. Saena was amazing and very responsive to anything I needed.
Google Review
- May 02, 2020
5 Star Sales & Service At Mercedes Benz Of Natick A Great Dealeship With Good Sales Staff & Service Techs To Keep Your Mercedes Benz In Good Running Order At Only At Mercedes Benz O Natick Mercedes Benz The Best Or Nothing
Google Review
- April 27, 2020
Fred Romsey took great care of my vehicle under unfortunate circumstances which required my vehicle to be towed to the dealership. With this being unscheduled, Fred and the Natick MB Team were able to immediately fit me into their schedule quickly diagnosing problem, making the necessary repair and...
Google Review
- April 22, 2020
Google Review
- April 22, 2020
Google Review
- April 22, 2020
Called the location to inquire about a vehicle they had on the lot but the Ad was removed sometime in the morning. They confirmed the vehicle was available to be seen.Spent my lunch driving over there to see it, received a call on the way that it in fact was not available. I do not like this; as it...
Cars.com Review
- April 21, 2020
Great service!!! No problem getting loaner car Fast, professional, patient and efficient we received great service and i will go bavk again for service and maybe new car too. thank you
DealerRater Review
- April 15, 2020
Excellent service. Was a very easy fast professional dealership. I couldnt have asked for a better car buying experience. The sales women was absolutely amazing! Highly recommend doing business here!
Google Review
- April 11, 2020
Response from the owner Replied: I am disappointed to read this review. I would like the chance to connect with you over what happened and see if there is anything I can do to make this right. Please email me at your earliest convenience. Thank you, Fahad Arshad, General Manager -FArshad@herbchambers.com
Google Review
- April 11, 2020
Google Review
- March 30, 2020
I worked with Saena and she made the whole process from beginning to end effortless. Her positive energy and her enthusiasm made the experience so fun and special. I am grateful I worked with her! As a first time car buyer, she was very thorough and patient. I plan on being a returning customer...
Google Review
- March 30, 2020
I arrived in time for my 9 AM appt - and was greeted by my Advisor, Fred Romney.We went over the items that I had previously requested - in addition tothe normal service, and Fred assured me that my questions would be answered (they were).My wife and I left, returned home, and were very pleasantly...
DealerRater Review
- March 24, 2020
I appreciated how Sarah Swalboski worked collaboratively with her Manager Danny and General Manager Fahad to secure a car on my behalf. We made compromises on both ends to made this purchase possible with the managers' support. Sarah was professional and has good follow up and follow through steps...
Yelp Review
- March 19, 2020
Yelp Review
- March 19, 2020
Yelp Review
- March 19, 2020
Cars.com Review
- March 17, 2020
Charles did a wonderful job guiding us through the whole buying process. His attention to detail is first rate and the after service has been the best I have ever come across. I can highly recommend Charles to anyone interested in buying a new Mercedes.
Google Review
- March 16, 2020
I WILL NEVER BUY A CAR FROM THIS DEALERSHIP AGAIN
Response from the owner Replied: I am disappointed to read this review. I would like the chance to connect with you over what happened and see if there is anything I can do to make this right. Please email me at your earliest convenience. Thank you, Fahad Arshad, General Manager -FArshad@herbchambers.com
Google Review
- March 15, 2020
Officially the best experience with a dealership I've ever had. No pressure, very knowledgeable, quick and easy process. Couldn't be happier!
Google Review
- March 14, 2020
I Purchased my C300 4matic from this dealership about 2 years ago. Not only did I get a beautiful high performance vehicle but every encounter has been met with courteous attention. All warranty work is completed without any reservation. The recommended inspections have been meticulously carried...
Google Review
- March 13, 2020
It was a pleasure buying a car from Mercedes Benz of Natick. Thank you so much to Saena and the team for making the process of buying a car out of state as simple as possible! We received wonderful customer service and the employees were all patient and kind with us and our million questions. The...
Google Review
- March 11, 2020
Google Review
- March 11, 2020
Google Review
- March 11, 2020
Google Review
- March 11, 2020
Google Review
- March 11, 2020
Google Review
- March 11, 2020
Google Review
- March 11, 2020
Google Review
- March 11, 2020
Google Review
- March 11, 2020
Google Review
- March 10, 2020
Mercedes-Benz of Natick completed the installation of an airbag recall quickly and efficiently. Thank you.
Cars.com Review
- March 10, 2020
I was searching for a new or CPO vehicle to replace my expiring lease. I wasn't really considering a Mercedes but came across a listing on TrueCar for a 2017 GLA that ticked all the boxes. My initial communications with the dealership were via text and email and my husband and I decided to go in and...
Google Review
- March 08, 2020
The best of the best Saena Nikolas !!!!
DealerRater Review
- March 07, 2020
Sales person was very professional courteous and patient. She answered all our questions and concerns and after we finalize the sale price the vehicle once again was horoughly cleaned inside and out. Then we headed to the finance department of Mercedes discussed her options loans and extended...
Google Review
- March 06, 2020
Google Review
- March 05, 2020
Our experience with Mercedes-Benz of Natick was outstanding. We cant say enough about Ahmed Khedr, he is warm, friendly and professional. We couldnt be happier with the overall experience and car.
Google Review
- March 05, 2020
Ahmed Khedr helped me with purchasing a car. He was the most helpful dealer I've ever met in my life. He is knowledgeable and professional. I highly recommend Ahmed to anyone who wants to buy a car!
DealerRater Review
- March 04, 2020
Vito made this the best car buying experience I ever had. Every single person at this dealership was Incredibly friendly and professional, especially Vito and the man who helped me with financing. These two did everything they could to make sure I left with the vehicle I came in to test drive, and I...
DealerRater Review
- March 04, 2020
Vito was an excellent salesman, he had a very good experience in sale. He was very knowledgeable about my car. He made it easy to buy the care. Thanks Vito.
DealerRater Review
- March 04, 2020
Loaner car and exceptional service. Professional contact before the appointment and day of service was easy and fast. Very impressed with this dealership thus far!
DealerRater Review
- March 04, 2020
Positive experience. Attentive experienced staff members. nice atmosphere. Cosy lounge with coffee and snacks. Great help in completing multiple paperwork. I would recommend this dealership to friends
DealerRater Review
- March 02, 2020
Vito was a super salesman; extremely helpful with an understanding manner. He listens and does what he says he's going to do. Really love Carolyn who is a life saver in teaching us how to use the new technologies in the MB! The dealership is first class and treats its customers very well.
DealerRater Review
- March 01, 2020
Vito is the Best salesman ever, made everything so easy makes you almost want to buy a new car again thank you very much Igor Kharakozov Brighton, MA
DealerRater Review
- February 29, 2020
There service was exemplary ,gave me a loaner to use while my car was being serviced.I also liked their report concerning the status of my car
Google Review
- February 29, 2020
Excellent service manager and attention to needs and issues. Loaner available as requested. Thorough and friendly.
Google Review
- February 28, 2020
Fantastic Dealership with great sales staff. Special thanks to Sales Associate Sam Baptista for all her help recently. Samantha is highly knowledgeable of the vehicles, detail oriented and very, very professional. Kudos to Mercedes-Benz Natick and to Sales Associate Sam Baptista!!!
Google Review
- February 28, 2020
Thank you so much to Mercedes-Benz Natick and to Sales Associate Samantha Baptista. Great Dealership.. fantastic service... Samantha was super professional and very knowledgeable. Thanks again and will definitely see you soon!!
Google Review
- February 28, 2020
Just wanted to thank Mercedes-Benz Natick and Sales Associate Sam Baptista for helping me out recently. Samantha was very professional and knowledgeable ....addressed all my concerns. Thanks again for everything and will definitely recommend Samantha Baptista and the dealership to friends and...
DealerRater Review
- February 27, 2020
Vito was an excellent salesman. He was very knowledgeable about my car and he really made it a worthwhile experience. Thank you so much Mark
DealerRater Review
- February 27, 2020
Saena was great. Very easy and transparent transaction. Quick, painless, and trustworthy partner. I would go back again. She went out of her way to make the experience of buying my new used car an enjoyable experience
DealerRater Review
- February 26, 2020
I recently purchased my second vehicle from Mercedes Benz of Natick. Mr. Howard Rosenberg is by far, one the best sales associate, and Mr Jae Chong is the best finance associate that I have had the pleasure of working with. They were both very knowledgeable, thoughtful and most of all courteous. ...
Google Review
- February 26, 2020
Exceptional service! I have never been to a dealership that cares and treats every person that walks through their doors with such respect, especially my sales associate Mr. Howard Rosenberg. I will be a customer for life at Mercedes Benz of Natick. Thank you much.
Google Review
- February 25, 2020
We have bought many cars from Mercedes Benz of Natick and have always had a pleasurable experience, and this time around was no exception. Armin is a top notch salesman. The buying process from beginning to end was flawless my wife and I really appreciate him taking the time to explain every little...
Google Review
- February 25, 2020
Armin did an excellent job helping my family order a New Mercedes! I highly recommend this dealership!
Cars.com Review
- February 25, 2020
Charles will treat you like you are part of the family, I recommend this specific dealership above all others. They do not rush you or push you. Theyre very professional and pleasant.
Cars.com Review
- February 25, 2020
Very pleased with my experience at Mercedes dealership. Our sales consultant, Charles Schrmgeour made the experience straight forward and comfortable. His response to our questions and needs were immediate and on track. Even after picking up our car he responded seemingly within minutes to new...
DealerRater Review
- February 25, 2020
Vito was great. Very easy and transparent transaction. Quick, painless, and trustworthy partner. I would go back again to this freaked and Vito again. Greg W.
DealerRater Review
- February 25, 2020
I am grateful to experience help from Vito. I am very pleased with his work. i highly recommend coming to Vito if you want a Mercedes. I am glad to say that I can refer my friends and family to Vito.
DealerRater Review
- February 25, 2020
VITO WENT WELL OUT OF HIS WAY TO MAKE OUR DEAL POSSIBLE. HE STAYED AFTER HOURS TO HELP US TO CONSUMMATE THE DEAL. PLUS HE DELIVERED THE CAR TO OUR HOUSE. I DON'T LIKE TRAFFIC, AND HE SEALED THE DEAL BY DELIVERING THE CAR TO US. I HIGHLY RECCOMMEND THIS DEALERSHIP, AND ESPECIALLY DEALING WITH...
DealerRater Review
- February 23, 2020
Vito was great and committed to making the whole experience enjoyable and he exceeded all my expectations. Vito listened and responded to my requests and pleasantly included several extras. Mercedes of Natick gave me a very fair trade on my 2014 E350. Vito made the entire process seamless and I...
DealerRater Review
- February 22, 2020
I recently purchased a new vehicle from Vito at Mercedes-Benz of Natick. Vito was very thoughtful, cordial and easy to deal with. He is very even tempered and did not get rattled when asked multiple, very detailed questions. Vito responded honestly when he did not know the answer to a particular...
DealerRater Review
- February 22, 2020
Saena Nikolas is one of the best salespeople I have ever worked with. She is knowledgeable, professional, and direct. She know what she is doing! I am happy I worked with her and I will definitely do so again. I recommend her to everyone looking to buy a car.
Google Review
- February 21, 2020
My sales contact was Vito Argote. Simply put, Vito was excellent! He was committed to making the whole experience enjoyable and exceeded all my expectations. Vito listened and responded to my requests and pleasantly included several extras. Mercedes of Natick gave me a very fair trade on my 2014...
Google Review
- February 19, 2020
Google Review
- February 17, 2020
Truly exceptional services, plus good selection of food and drinks.
Response from the owner Replied: Tina Lin, thank you for the high star rating!
Google Review
- February 16, 2020
I purchased a certified pre-owned E350 from Herb Chambers Mercedes in Lynnfield along with an extended warranty a couple of years ago. I started hearing a knock in the engine and I took my car in to be checked out at Herb Chambers Mercedes in Natick. A part that usually does not fail has somehow...
Response from the owner Replied: Thank you for taking the time to share your experience with us. We are thrilled to know that you received the 5-star customer service that you deserve! We will be sure to pass your comments along to Abdul and we hope to see you again soon in the future!
DealerRater Review
- February 16, 2020
After posting a positive review, I had to change it, cus my experience has completely twisted. I found a pocked crack on the windshield and I went to Benz to have the windshield replaced, Danny (one of the sales Managers) immediately put the blame on me. Unfortunately, I am waiting now for their...
Google Review
- February 15, 2020
DealerRater Review
- February 15, 2020
I had a great experience at Benz of Natick, Saena was excellent, she was very professional and helpful. I highly recommend Benz of Natick Ahmed
Cars.com Review
- February 14, 2020
Incredible customer service. I felt welcome. My salesperson was very patient. Vito Argote, you're the best! I'd recommend my friends to that dealership any time. They have a vehicle for everyone. No matter your financial situation.
Google Review
- February 11, 2020
Google Review
- February 11, 2020
Google Review
- February 11, 2020
Response from the owner Replied: Hello Alex W, we're thrilled you had such a great experience at Mercedes-Benz of Natick!
Google Review
- February 11, 2020
Response from the owner Replied: Hello Karen Sellrs, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Natick.
Google Review
- February 11, 2020
Response from the owner Replied: Hello Tim Berkley, we're thrilled you had such a great experience at Mercedes-Benz of Natick!
Google Review
- February 11, 2020
Google Review
- February 11, 2020
Response from the owner Replied: Thanks for the review, Kira Goldsmith! Happy to hear about your positive experience staying at Mercedes-Benz of Natick!
Google Review
- February 11, 2020
Response from the owner Replied: Hi Lori Cloe, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Natick.
Google Review
- February 11, 2020
Response from the owner Replied: Thanks for the kind words, Duard 3000! We're glad we were able to make your time here at Mercedes-Benz of Natick a memorable one!
Google Review
- February 11, 2020
Response from the owner Replied: Hi Christopher Koons, we are so happy to read such a great review about Mercedes-Benz of Natick!
Google Review
- February 11, 2020
Google Review
- February 11, 2020
Google Review
- February 11, 2020
Google Review
- February 11, 2020
Response from the owner Replied: Hi L Higgins, reviews like this give us motivation and help us ensure we provide high-quality care. We'll be sure to pass this along to Sam and encourage her to continue providing 5-star service!
Google Review
- February 11, 2020
Google Review
- February 11, 2020
Google Review
- February 11, 2020
Response from the owner Replied: Hi Erick Seeberg, we're so glad that we were able to go above and beyond your expectations!
Google Review
- February 11, 2020
Google Review
- February 11, 2020
Response from the owner Replied: Thank you for your review and kind words about Samantha. We'll be sure to share this with her!
Google Review
- February 11, 2020
Google Review
- February 11, 2020
Google Review
- February 11, 2020
Response from the owner Replied: Hi John Pilcher, thank you so much for your high rating!
Google Review
- February 11, 2020
Google Review
- February 11, 2020
Google Review
- February 11, 2020
Response from the owner Replied: Thanks for the review, R Feinberg! Happy to hear about your positive experience at Mercedes-Benz of Natick!
Google Review
- February 11, 2020
Google Review
- February 11, 2020
Response from the owner Replied: Thanks for the kind words, Manny Fernandez. We're glad you had such a positive experience during your time with Sarah!
DealerRater Review
- February 11, 2020
Vito was professional, knowledgeable, and ever courteous. He, Tim, and their sales colleagues worked together seamlessly to deliver an enjoyable buying experience. Suzanne has helped with our service needs for years, being the latest in a succession of experts we rely upon. Having been a Mercedes...
DealerRater Review
- February 11, 2020
Just got my Mercedes-Benz E300 From Mercedes-Benz of Natick and had a great experience. Thank you Max the sales manager for making the exploration and decision making process easy. I've purchased cars from around the country in the past but never from a person and dealer that pays so much attention...
DealerRater Review
- February 11, 2020
This is the 3rd car I've gotten from them and Vito was as expected excellent with great communication skills He asked me to set aside 1 1/2 hrs for to review the vehicle with the delivery coordinator, which I thought was crazy, but the tech is so complicated we used every minute of it and am 95% of...
Edmunds.com - Service Review
- February 11, 2020
After 3+ years of running beautifully, my GLS550 had a coolant pipe release and the engine over heated quickly. Despite never a good time to breakdown, I called the dealership, they provided me with a number for their tow company and the rest worked as planned. I was able to UBER home, keep my...
Google Review
- February 10, 2020
Google Review
- February 10, 2020
Had an amazing experience with Michaela (Mickey). Not only was she incredibly helpful but had fantastic follow through and kept me well updated with the status of my car. Incredibly polite, professional, and demonstrated understanding and respect which I have not always experienced with some of the...
DealerRater Review
- February 10, 2020
Im satisfied with all the service and process from this dealership. Great car buying experience at the Mercedes Benz of Natick! Thank you Sarah for your careful and kindness.
Google Review
- February 09, 2020
I had a good experience at Mercedes of Natick, they were professional and answered all my questions. The sales person was great.
Google Review
- February 09, 2020
Easy and enjoyable experience purchasing a CPO Benz. Vito was very helpful and professional in finding the right car, taking in the trade-in, and closing the deal.
Google Review
- February 09, 2020
Don't go elsewhere. This place is SIX stars. People are super nice. Call ahead of time to get a loaner too. Always go to Herb Chambers first - you get what you pay for. They even put the state inspection sticker at the right place. No mess! Ask for Fiore and he will take care of you!
Response from the owner Replied: Hello Bobby Gerjarusak, we're thrilled you had such a great experience at Mercedes-Benz of Natick!
Google Review
- February 06, 2020
Definitely recommend if looking for a quality Mercedes. Ask for Ahmed, he was great throughout the whole buying process. Very professional and most importantly made me feel comfortable.
Cars.com Review
- February 06, 2020
After you purchase the vehicle they want to know nothing! They pay no mind to your questions once youve signed. Additionally, first Mercedes dealership EVER to not offer a walkthrough of the cars features
Google Review
- February 06, 2020
As always, great work by the team. Suzanne is the best ever! Best service experience!
Google Review
- February 04, 2020
I had this really annoying vibration in my steering wheel. I went to multiple mechanics and I always got the same everything looks normal response. Fiora and Blaine figured out the issue in less than 2 hours. My car drives like a dream now, youve def got a customer for life. Thanks!
Google Review
- February 04, 2020
Definitely recommend if looking for a quality Mercedes. Ask for Ahmed, he was great throughout the whole buying process. Very professional and most importantly made me feel comfortable.
Google Review
- February 04, 2020
Google Review
- February 04, 2020
DealerRater Review
- February 04, 2020
It was just a great experience working with Vito, Vito was informative and helpful making it an easy and effortless deal. He was gracious, easy going and super friendly.
DealerRater Review
- February 04, 2020
I had the most amazing experience working with Vito Argote. He was professional, thoughtful and thorough, and his customer service went above and beyond any other car purchase I have had in the past. He was the best! I would highly recommend him and Merceds Benz of Natick!
Google Review
- February 03, 2020
Unprofessional and dishonest experience! Would not recommend. Signed on a car which was sold to me on a Saturday and 3 days later, I got a call saying that the car had already been sold before I even came in, something that clearly was not true. While still holding my original deposit, they kept...
DealerRater Review
- February 02, 2020
This is my second purchase from Brian Farrell, absolutely amazing experience! Im very happy with my purchase, I would highly recommend Brian and The team at Herb chambers Natick!
Google Review
- February 01, 2020
I loved my experience at Mercedes Benz of Natick. Saena was awesome. I got exactly the car I wanted. It was worth it!
Response from the owner Replied: Hi Christopher Koons, we are so happy to read such a great review about Mercedes-Benz of Natick!
Google Review
- February 01, 2020
Absolutely amazing car buying experience!! The GM Fahad, my salesperson Samantha & the entire team was super proactive, work with integrity & treated me like family all along the way! It was a breath of fresh air compared tjj ok many other dealer experiences! Kudos to the team, highly recommended!!
Response from the owner Replied: Thank you again for letting our team know how we did! We look forward to your next visit, until then, happy miles!
Google Review
- February 01, 2020
I had a good experience here, which can be rare when trying to buy a car. Howard R explained things with thoughtfulness and clarity and told me about their first-rate delivery service, too! I would come back here
Response from the owner Replied: Thanks for the review, Kira Goldsmith! Happy to hear about your positive experience staying at Mercedes-Benz of Natick!
Google Review
- January 31, 2020
Iam very pleased with the purchase at Mercedes Benz of Natick . Ahmed Khedr was great to work with and an expert in all aspects of the vehicle. I was amazed by the speed in which I was able to pick my new car and strongly recommend purchasing a vehicle from him
Google Review
- January 31, 2020
The sales process for buying a new vehicle was exceptional. Saena was a true professional and made the buying decision easy. She was fast, had very good knowledge of the vehicle and accommodated my price point. I would recommend her to anyone looking to buy a Mercedes
Google Review
- January 30, 2020
Great experience! Saena Nikolas is a very professional and friendly sales consultant and weve got a great deal on our first car!
Google Review
- January 30, 2020
I am very pleased with the purchase of my new E450. Fred Schultz was great to work with and an expert in all aspects of the vehicle. I was amazed by the speed in which I was able to pick my new car and strongly recommend purchasing a vehicle with Mercedes-Benz of Natick. Tim Kang was also terrific...
Response from the owner Replied: Hi Brett, we are so happy to read such a great review about Mercedes-Benz of Natick!
Google Review
- January 30, 2020
Very professional and service was completed on time.
Google Review
- January 30, 2020
Great experience. Was looking for either a new 2020 GLC 300 or used with low mileage. Franciso found us a great 2019 with only 3K miles. Car looked brand new. Francisco was incredible. He was very patient and attentive to our needs. We got a great car at a great price. Also need to thank Max. I...
Response from the owner Replied: Hi Scott Shurdut, we are so pleased you enjoyed your visit to Mercedes-Benz of Natick!
Google Review
- January 28, 2020
I lost the key my benz I tried several dealers everyone told me I've to tow my car to their dealership. When I called this dealership they just told me registration and photo I'd. It was very smooth transaction.
Google Review
- January 28, 2020
Just wanted to share my recent visit and great experience at Mercedes-Benz Natick and acknowledge my Sales Associate, Samantha Baptista. Samantha was absolutely amazing.... she possesses exceptional knowledge of the product she sells and super professional. I could not be any happier or more...
Google Review
- January 28, 2020
Good service great people
DealerRater Review
- January 27, 2020
Exellent person and amazing work very nice place to look for cars Saena was very nice and exellent person She did a great and exellent work
Google Review
- January 26, 2020
My lady and I went for a trip and ended up at the dealership and Ahmed our great salesperson helped out on a deal that I thought would never happen great ppl here ty
Google Review
- January 26, 2020
Shopping for a new car can be stressful, but Howard over at Mercedes Benz of Natick has been wonderful. He has been patient and really helpful throughout the entire process. His knowledge of each vehicle I have expressed interest in is unparalleled to sales folks I have worked with in the past....
Google Review
- January 26, 2020
Great car buying experience!! I had the pleasure of working with Howard Rosenberg when we purchased our cls 550 and couldnt be happier. His professionalism and knowledge is top notch, we would definitely recommend asking for Howard if you are in the market for a Mercedes.
Google Review
- January 26, 2020
Working with Saena was a pleasure, she was friendly respectful ,very knowledgeable, out going I felt at very comfortable with here. what that beening said she was a great sales Women.
Google Review
- January 25, 2020
Just purchased a 2020 GLE350 from Mercedes Benz of Natick. The sales person, Samantha Baptista, was great. When I told her what I was looking for she pulled up with the exact same car that I had spec'd online! She answered all of my questions and was very upfront and knowledgeable. In fact the whole...
Response from the owner Replied: Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Google Review
- January 25, 2020
Samantha Baptista was very helpful and friendly as a salesperson. Great overall service!
Response from the owner Replied: Thank you for your review and kind words about Samantha. We'll be sure to share this with her!
Google Review
- January 25, 2020
Google Review
- January 25, 2020
Google Review
- January 24, 2020
Shout out to Mercedes-Benz Natick and especially to Sales Associate Samantha Baptista for helping me during my recent visit. Thank you for addressing all my questions and concerns. Samantha was simply amazingsuper knowledgeable and professional. Highly recommend this dealership and Sales...
Response from the owner Replied: Hello Tim Berkley, we're thrilled you had such a great experience at Mercedes-Benz of Natick!
Google Review
- January 24, 2020
Just wanted to acknowledge Sales Associate, Sam Baptista. Samantha is highly knowledgeable and very patient ... detail oriented and very receptive of customers needs. Thank you Sam and I look forward to working with you again and with Mercedes-Benz Natick!
Response from the owner Replied: Hello Karen Sellrs, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Natick.
Google Review
- January 24, 2020
Came in just to take a look around. Had the pleasure of speaking to Sarah. She was very knowledgeable and helpful. She answered ALL my questions ( there were many) with no problem. Sarah Is one of the reasons I will come back.
Response from the owner Replied: Hi Lori Cloe, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Natick.
Google Review
- January 24, 2020
Thank you Mercedes-Benz Natick and Samantha Baptista for helping me out. Samantha is exceptionally knowledgeable and professional. Thanks again for everything and will definitely recommend the dealership and Sam Baptista to family and friends!
Response from the owner Replied: Hi Erick Seeberg, we're so glad that we were able to go above and beyond your expectations!
Google Review
- January 24, 2020
What a great experience working with sales rep Sarah Swalboski, very professional and knowledgeable.
Response from the owner Replied: Hi John Pilcher, thank you so much for your high rating!
Google Review
- January 24, 2020
Sarah Swalboski was phenomenal. I am relatively new to the Mercedes-Benz brand and working with Sarah has been a total pleasure, shes very knowledgeable, thorough, and professional. I have never had good luck with dealerships in the past, but Sara changed all that, Ill be happy to go back to...
Response from the owner Replied: Thanks for the kind words, Manny Fernandez. We're glad you had such a positive experience during your time with Sarah!
Google Review
- January 24, 2020
To Mercedes-Benz Natick and Sales Associate, Sam Baptista-thank you, thank you for always addressing your customers concerns with the utmost respect and consideration. Samantha is always courteous and very knowledgeable in addressing questions and concerns. The entire vehicle purchase transaction...
Response from the owner Replied: Hi E Cohen, we are so happy to read such a great review about Mercedes-Benz of Natick!
Google Review
- January 24, 2020
Thank you Mercedes Benz Natick and Sales Associate, Samantha Baptista... Thanks so much for your help during my last visit. Sam is extremely knowledgeable and professional. Highly recommend the Dealership and asking for Samantha on your next purchase!!
Response from the owner Replied: Thanks for the review, R Feinberg! Happy to hear about your positive experience at Mercedes-Benz of Natick!
Google Review
- January 24, 2020
It's always a pleasant experience when visiting Mercedes-Benz Natick. What a great dealership and fabulous Sales Associate, Sam Baptista who always goes above and beyond to assist and transform what could be a very treacherous experience into a very pleasant and successful one! As always, thanks...
Response from the owner Replied: Thanks for the kind words, W Markey. We're glad you had such a positive experience during your time with us!
Google Review
- January 23, 2020
Just got my Mercedes-Benz S550 From Mercedes-Benz of Natick and had a great experience. Thank you Danny Kaboub the sales manager for making the exploration and decision making process easy. I've purchased cars from around the country in the past but never from a person and dealer that pays so much...
Response from the owner Replied: Hi Maamon Mukhlis, we're so glad that we were able to go above and beyond your expectations!
Cars.com Review
- January 23, 2020
Just got my Mercedes-Benz S550 From Mercedes-Benz of Natick and had a great experience. Thank you Danny Kaboub the sales manager for making the exploration and decision making process easy. I've purchased cars from around the country in the past but never from a person and dealer that pays so much...
Google Review
- January 23, 2020
Great Dealership and excellent sales staff. A great big thank you to Sales Associate, Samantha Baptista for helping me out during a recent visit to the dealership. Samantha was super knowledgeable and professional...... Thanks again for everything! Highly recommend the dealership and asking for...
Google Review
- January 23, 2020
Shout out to Sales Associate, Sam Baptista for helping me out recently. Great Dealership.....Samantha was highly professional and knows her product! Thank you to Mercedes Benz Natick and Sam Baptista! Will definitely recommend to family and friends.
Response from the owner Replied: Hi L Higgins, reviews like this give us motivation and help us ensure we provide high-quality care. We'll be sure to pass this along to Sam and encourage her to continue providing 5-star service!
Google Review
- January 23, 2020
Armin was amazing! he went above and beyond to deliver my car to me. I came here after having a poor experience at another dealership the way Armin operates compared to others is very refreshing. Cant recommend him enough.
Response from the owner Replied: Hello Alex W, we're thrilled you had such a great experience at Mercedes-Benz of Natick!
DealerRater Review
- January 23, 2020
friendly and welcoming dealership. Everyone is very professional and helpful. Nice snack area and clean restrooms. Very cool cars on display. convenient hours. Great location
Google Review
- January 21, 2020
DealerRater Review
- January 21, 2020
This is the third car we have purchased from this dealership. We have had a terrific experience each time. Service and support are exceptional Very efficient process from beginning to end
Google Review
- January 20, 2020
Samantha Baptista was so helpful with the entire process start to finish! She listened to the needs of what I needed in a family car, she made the entire buy process simple, easy, and enjoyable!
DealerRater Review
- January 20, 2020
We walked in looking for an SUV and walked out with a brand new yellow sports car. Our salesperson Sarah made the entire experience fun and efficient and gave us a good deal. This was by far our most enjoyable and quickest car-buying experience to date,
Google Review
- January 19, 2020
DealerRater Review
- January 19, 2020
Vito was very helpful in helping me find the right pre-owned vehicle for my family, and to do so very quickly and efficiently. I would gladly work with him again in the future and recommend him for anyone looking for a new car
DealerRater Review
- January 18, 2020
Our experience with Vito was pleasant. He presented us with options, accompanied me for the test drive, and guided us through the purchasing process. We did all these at the yearend. Before going on vacation, Vito made sure we would be well taken care of by one of his colleagues, sent us timely...
DealerRater Review
- January 18, 2020
Vito has been a pleasure to work with. Very responsive and proactive meeting our specific needs. He was able to get us the perfect vehicle and delivered ahead of schedule. Rob S
Cars.com Review
- January 17, 2020
Everyone was so easy to work with and everything was explained so well to me. Great communication, great follow up, great delivery and very happy.
DealerRater Review
- January 17, 2020
Vito was a pleasure to work with. With our behaviors geared toward moving the process alogn, Vito kept a high sense of urgency. A plus.
DealerRater Review
- January 17, 2020
Vito was excellent. The sales process was first rate. I would highly recommend Vito and Mercedes Benz of Natick. Thanks for a fantastic experience!! Cheers
DealerRater Review
- January 17, 2020
I had a totally fair and no-pressure experience with the Mercedes-Benz of Natick. Vito is a anomaly for a salesman in a good way. He's very ethical, extremely friendly, very balanced, non-pushy, patient and truly interested in finding a mutual win-win deal that works for both parties, unlike typical...
Google Review
- January 16, 2020
Definitely recommend if looking for a quality Mercedes. Ask for Ahmed, he was great throughout the whole buying process. Very professional and most importantly made me feel comfortable.
Google Review
- January 16, 2020
Stay away!!!! My family has purchased over 20 MB vehicles in the last 15 years and we have never had a more horrific experience. Once you take the car they could care less about you as a customer. The GM of the dealership hung up on me while trying to get the second key to the car that they couldnt...
DealerRater Review
- January 16, 2020
Stay away!!!! My family has purchased over 20 MB vehicles in the last 15 years and we have never had a more horrific experience. Once you take the car they could care less about you as a customer. The GM (Fahad) of the dealership hung up on me while trying to get the second key to the car that they...
Google Review
- January 15, 2020
A classy dealership. They treat you with respect.
Google Review
- January 14, 2020
Buying a used car is both tricky and challenging. However, Ahmed made our recent experience memorable and hustle free. He was warm, friendly and very professional. The whole transaction was very smooth and on the appointed day, we found the car clean and ready for us. Ahmed, you truly are an asset...
DealerRater Review
- January 14, 2020
I have been going to this dealership for many, many years. The service is outstanding which always brings me back there when purchasing a new car.
Google Review
- January 13, 2020
From start to finish my experience with Mercedes-Benz of Natick was awesome! Saena Nikolas was incredible! Smart, focused, kind and attentive to details. She was on top of every aspect of my transaction. It was a pleasure doing business with her! Not sure why it took me so long to join the...
Google Review
- January 12, 2020
I recently purchased a Certified Pre-Owned 2017 GLC300. I worked with Ahmed and couldn't be happier with the overall experience and car. Everyone was very pleasant and made car buying a better experience. When it's time for our next car we will definitely return here.
Response from the owner Replied: Thanks for the kind words, Duard 3000! We're glad we were able to make your time here at Mercedes-Benz of Natick a memorable one!
Google Review
- January 11, 2020
Response from the owner Replied: Hi sunil Kumar, thanks for the review! We're so glad you had such a great stay with us and hope to see you again!
Google Review
- January 11, 2020
Google Review
- January 11, 2020
Response from the owner Replied: Hi M Kalife, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Natick.
Google Review
- January 11, 2020
Response from the owner Replied: Hello Bobby Gerjarusak, we're thrilled you had such a great experience at Mercedes-Benz of Natick!
Google Review
- January 11, 2020
Google Review
- January 11, 2020
Google Review
- January 11, 2020
Google Review
- January 11, 2020
Google Review
- January 11, 2020
Google Review
- January 11, 2020
Google Review
- January 11, 2020
Response from the owner Replied: Hi Lu Xuedan, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Natick.
Google Review
- January 11, 2020
Have always had a wonderful experience at Mercedes Benz of Natick, have been coming here for a long time. This dealership has matched a top of the line sales consultant with a, of course, a top of the line product. Charles Scrymgeour, my sales consultant, was very knowledgeable about the vehicle,...
Response from the owner Replied: Great to hear about your experience, Kathy Conway! We hope to see you again soon!
Google Review
- January 11, 2020
Google Review
- January 11, 2020
I recently moved to the area from Rhode Island and been having a problem with my Mercedes. I bought the vehicle used from another new car dealer (not Mercedes). The check engine light was coming on and off. The technician, Luis Aguasvivas went the extra mile and contacted the insurance company that...
Response from the owner Replied: We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mercedes-Benz of Natick!
Google Review
- January 10, 2020
I had a great experience at Mercedes Natick! Ahmed was my sales person. Hes knowledgeable, patient, and personal. Im very happy with my purchase. Highly recommend!
Response from the owner Replied: Hi Lu Xuedan, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Natick.
Google Review
- January 09, 2020
Don't go elsewhere. This place is SIX stars. People are super nice. Call ahead of time to get a loaner too. Always go to Herb Chambers first - you get what you pay for. They even put the state inspection sticker at the right place. No mess! Ask for Fiore and he will take care of you!
Response from the owner Replied: Hello Bobby Gerjarusak, we're thrilled you had such a great experience at Mercedes-Benz of Natick!
Cars.com Review
- January 08, 2020
Fred S. was amazing and knowledgeable. The business manager also helped a lot. They made my car buying experience easy. I will definitely go back again should I need another car. I love the experience.
Google Review
- January 08, 2020
Google Review
- January 07, 2020
Mercedes Benz of Natick has been my choice for purchasing vehicles for several years. The team is engaging, professional and interested in fostering a long term relationship with the customer. Everyone is aware of the legacy Mercedes Benz has developed in the automotive world and MB of Natick...
Google Review
- January 04, 2020
Mercedes Benz of Natick has been my choice for purchasing vehicles for several years. The team is engaging, professional and interested in fostering a long term relationship with the customer. Everyone is aware of the legacy Mercedes Benz has developed in the automotive world and MB of Natick...
Google Review
- January 03, 2020
Great experience, my sales person is Samantha and she is very professional and always knows what customers want.
Google Review
- January 03, 2020
Charles Scrymgeour and the entire team at Mercedes-Benz of Natick did an outstanding job of the sale of the 2017 GLC 300 Coupe. Charles went beyond the call of duty in his advice and counsel on the sale transaction. He is extremely genuine in his approach and very knowledgeable about Mercedes cars....
Google Review
- January 02, 2020
Exceptional Service. Utmost professionalism. Take it Benz at Shrewsbury or Springfield. Benz Natick hands down takes the first place.
DealerRater Review
- January 02, 2020
As always, great experience with Herb Chambers Mercedes of natick. Samantha and Danny were very helpful and I love my new C63 AMG S more than I even expected !
Google Review
- January 01, 2020
Charles was the most genuine, trustworthy sales advisor I have met in the automotive industry, he's on top of it and sees it from a completely different angle. if you are shopping for a Mercedes, Charles in Natick is your one-stop shop!!Fahad, thank you for the outstanding atmosphere you have...
DealerRater Review
- January 01, 2020
Saena was very helpful and supportive during my first car purchase. We had great conversation and she was available whenever I had a question. Great experience!
DealerRater Review
- January 01, 2020
Charles was the most genuine, trustworthy sales advisor I have met in the automotive industry, he's on top of it and sees it from a completely different angle. if you are shopping for a Mercedes, Charles in Natick is your one-stop shop!! Fahad, thank you for the outstanding atmosphere you have...
Cars.com Review
- January 01, 2020
Charles was the most genuine, trustworthy sales advisor I have met in the automotive industry, he's on top of it and sees it from a completely different angle. if you are shopping for a Mercedes, Charles in Natick is your one-stop shop!! Fahad, thank you for the outstanding atmosphere you have...
Google Review
- December 31, 2019
Honestly the best experience Ive had dealing with a dealership and the people at MB Natick made all the difference! We worked with Samantha Baptista and she made the whole process of getting our new GLS very easy and seamless. She really worked hard to get us the very best deal possible and was very...
Google Review
- December 31, 2019
Great car buying experience at the Mercedes Benz of natick! Thank you Saena for making the car buying experience smooth and efficient! Danny, sales manager, for being so personable and nice to us! This is the 2nd car we bought from him! And thanks Caroline for showing us all these cool features on...
Google Review
- December 31, 2019
Our experience here was absolutely fantastic. Samantha Baptista went above and beyond to make our time there both stress-free and enjoyable. She had great knowledge about all the cars and different financing options. The entire time we worked with her, Samantha did a terrific job in finding us the...
Google Review
- December 31, 2019
I bought a 2020 Mercedes GLE at the Natick dealership. Samantha Baptista was our sales consultant. Shes the most authentic and trustworthy sales person Ive come across at any car dealership. She was transparent and most responsive throughout the process and ensured that our car buying experience was...
DealerRater Review
- December 31, 2019
I bought a 2020 Mercedes GLE at the Natick dealership. Samantha Baptista was our sales consultant. Shes the most authentic and trustworthy sales person Ive come across at any car dealership. She was transparent and most responsive throughout the process and ensured that our car buying experience was...
DealerRater Review
- December 31, 2019
I leased a car and this dealership is wonderful. Attention to detail was met. Customer service perfect. Above all everyone I encountered was professional, patient and kind. i most definitely recommend this center. Management is an A+.
DealerRater Review
- December 31, 2019
Great car buying experience at the Mercedes Benz of natick! Thank you Saena for making the car buying experience smooth and efficient! Danny, sales manager, for being so personable and nice to us! This is the 2nd car we bought from him! And thanks Caroline for showing us all these cool features on...
Cars.com Review
- December 31, 2019
Great car buying experience at the Mercedes Benz of natick! Thank you Saena for making the car buying experience smooth and efficient! Danny, sales manager, for being so personable and nice to us! This is the 2nd car we bought from him! And thanks Caroline for showing us all these cool features on...
Cars.com Review
- December 30, 2019
SAMANTHA WAS A GREAT SALESWOMAN. KNOWLEDGEABLE PLEASANT AND ACCOMADATING. I WOULD BUY A CAR FROM HER AGAIN. I HAVE BEEN A HERB CHAMBERS CLIENT SINCE 2007. SAMANTHA IS BY FAR THE BEST SALESPERSON I HAVE EVER HAD.
Google Review
- December 30, 2019
Google Review
- December 30, 2019
I was promised a free loaner but they lied and I got stuck with a 4 day rentalThey did not have the parts in stock so that added 2 days to the rental Their website says they honor competitors coupons but they lied and would not honor couponsThey overcharged me after I agreed to a price, they added...
Google Review
- December 30, 2019
This is an exceptional dealership to buy or lease from. I walked in with a vehicle in mind to purchase. However, they did not have that exact car on their lot. That was the best part because my salesperson, Samatha Baptista, helped me find an even better vehicle. It had 10,000 less miles than the...
Cars.com Review
- December 30, 2019
I met Mr. Charles Scyrmgeour in the parking lot of Herb Chambers' Natick Mercedes-Benz parking lot a few years ago. He was a consummate gentleman. Initially, I thought he was another customer perusing the lot of the latest models. He was sincere, engaging, and thoughtful. I ended up leaving the...
Edmunds.com - Sales Review
- December 30, 2019
I had the privilege of meeting Charles Scrymgeour on a whim. He was a consummate professional, extremely engaging, and nothing but sincere throughout the buying process. I wasn't even looking for a vehicle but I ended up purchasing a very nice Mercedes-Benz. The entire process was so easy thanks...
DealerRater Review
- December 30, 2019
Our experience at Mercedes Benz of Natick was absolutely amazing. With the help of Samantha, our experience could not have been better. Her knowledge and experience made her easy to work with and the entire process stress-free. In addition, her cheerful personality made the whole process of looking...
DealerRater Review
- December 30, 2019
We worked with Samatha Baptista in getting our GLS and she was amazing to work with!! Shes such a professional and knows exactly what shes doing and made the while process very easy and clear. She really went the extra mile to get us the best deal possible, I would definitely recommend working with...
DealerRater Review
- December 30, 2019
Charles has been great! Very knowledgeable and very friendly! If you need your new or preowned Benz Charles is the man! Special thanks to the GSM Manny Sheikh for going above and beyond to make it happen!
DealerRater Review
- December 30, 2019
I have worked with Charles Scrymgeour for the past three years on a wide variety of vehicle matters. He's been an exceptional agent on my behalf, and we have become good friends. His sincerity, engagement, and professionalism is real; he's not a transactional person. I live three states away and...
Google Review
- December 27, 2019
Cars.com Review
- December 23, 2019
Originally purchased car from another dealer where I was not pleased with service. I switched to Mercedes-Benz of Natick and the quality and customer service far exceeds my expectations. I will continue as a customer and plan to purchase a car from them in the future.
DealerRater Review
- December 23, 2019
Exceptional service experience. Service consultant Luis is second to none resolving customer needs. A special thanks also to Charles for answering my questions and the technicians for performing great service. Keep up the great work! Receptionist was very pleasant.
Google Review
- December 21, 2019
Great experience and Fred is a fantastic sales consultant!!
Cars.com Review
- December 21, 2019
Great experience with Fred as the sales consultant. Very knowledgeable and the management team was helpful throughout the process. I would recommend this dealership when searching for a pre-owned!
DealerRater Review
- December 21, 2019
Saena found me a great car at a great price. Got a decent price on my trade in as well. Overall an easy transaction. Thanks
Google Review
- December 20, 2019
Shout out to Mercedes-Benz Natick for their professionalism!!! Great Sales Team. A special thank you to Sales Associate, Sam Baptista for making my recent visit to the dealership a pleasant one. I found Sam to be highly knowledgeable and professional. Thanks Samantha for all your help.... and...
Google Review
- December 20, 2019
Great Dealership experience. Just want to thank Mercedes-Benz Natick and Sales Associate, Samantha Baptista for helping me out. Samantha was super helpful....very, very patient with me. This place is wonderful. Thanks again!! Highly recommend Mercedes-Benz Natick and Samantha to all who are in...
Response from the owner Replied: Hi M Kalife, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Natick.
Google Review
- December 20, 2019
Great experience recently at Mercedes-Benz Natick. Met with Sales Associate, Sam Baptista, who was absolutely amazing, the entire visit was a stress-free experience. We found Samantha to be exceptionally knowledgeable in the product... it's very apparent that Sam loves what she is doing......
Google Review
- December 20, 2019
Thanks to your amazing Sales Associate, Samantha Baptista!! My recent sales visit to Mercedes-Benz Natick was most positive. Sam was super knowledgeable and helpful. Thank you Sam. I will definitely recommend Dealership to family and friends!!**********
Google Review
- December 18, 2019
Very efficient and thorough evaluation of my maintenance needs since I have 173,000 on my MB.
Google Review
- December 17, 2019
I recently bought CPO GLC-300 from here. My sales person was Ahmed Khedr, he really helped me very well at every step in the process. People are really help full and you get worth of your money. I would recommend this place in Boston area if you are buying Mercedese :)
Response from the owner Replied: Hi sunil Kumar, thanks for the review! We're so glad you had such a great stay with us and hope to see you again!
Google Review
- December 16, 2019
Brought my car in to have a Service Campaign repair. Service staff handled everything professionally and in a timely manner.
DealerRater Review
- December 12, 2019
Newly leased vehicle handled by Charles Scrymgeour in a very polite and professional manner. He was very responsive on many detailed items given to him in order to satisfy our situation. He followed up on the vehicle order, informed us on the cargo ship progress and coordinated the final delivery. ...
Google Review
- December 11, 2019
Response from the owner Replied: Thank you for your review! Happy to know we make the service part of owning a car a little less stressful! Best, Brad Craig, General Manager.
Google Review
- December 11, 2019
Google Review
- December 11, 2019
Google Review
- December 11, 2019
Google Review
- December 11, 2019
Response from the owner Replied: Chan, if you did in fact work with Herb Chambers Mercedes-Benz of Natick, could please contact me to discuss this further as we do not recall a situation like this. Thank you, Fahad Arshad, General Manager - (508) 655-5350
Google Review
- December 11, 2019
Google Review
- December 11, 2019
Response from the owner Replied: Hello Alex A, we're thrilled you had such a great experience at Mercedes-Benz of Natick!
Google Review
- December 11, 2019
Google Review
- December 11, 2019
Google Review
- December 11, 2019
Google Review
- December 11, 2019
Response from the owner Replied: Katrina, thank you for taking the time to provide your feedback. We're pleased to know Samantha provided you with the 5-star service you deserve!
Google Review
- December 11, 2019
Response from the owner Replied: Thanks for the kind words, Amanda Vu. We're glad you had such a positive experience during your stay with us!
Google Review
- December 11, 2019
Google Review
- December 11, 2019
DealerRater Review
- December 11, 2019
Vito did an great job during my purchase of a used 2017 Nissan Murano Platinum. He made the car purchase very easy process. . Still happy with my purchase.. I met with so many nice and trustful employees in that wonderful dealership.Thanks!
Google Review
- December 10, 2019
feel so blessed with the services , feel like family with all the associates .They has explain all little options and functions of the car to me .
Response from the owner Replied: Thanks for the kind words, Amanda Vu. We're glad you had such a positive experience during your stay with us!
DealerRater Review
- December 10, 2019
Samantha Baptista, our sales person, took care of the entire process flawlessly and was so pleasant to deal with. She is excellent. Caroline Eva who is so pleasant to deal with, worked with us to ensure the latest technology was up and running smoothly. Tim Kang and I got through the final...
Google Review
- December 10, 2019
Google Review
- December 09, 2019
Here's a summary of my experience at Mercedes-Benz of Natick. I was in the market for a new 2019 A-Class. I decided to wait till December to get the best possible deal. The risk with waiting till the end of the year is that the inventory is low and the chance of finding your favorite colors and...
Response from the owner Replied: Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
DealerRater Review
- December 09, 2019
Here's a summary of my experience at Mercedes-Benz of Natick. I was in the market for a new 2019 A-Class. I decided to wait till December to get the best possible deal. The risk with waiting till the end of the year is that the inventory is low and the chance of finding your favorite colors and...
Google Review
- December 05, 2019
Google Review
- December 04, 2019
Saena is a really nice person. She is friendly, passionate, and courteous. This is my best experience buying a Mercedes. I really appreciate her help!!!
Google Review
- December 03, 2019
I bought a car back in March and to my disappointment my car was dirty and unclean. Didnt expect this from a Mercedes dealership. My opinion of them totally changed. I tell everyone I know of my experience and to not buy from this dealership.
Response from the owner Replied: Chan, if you did in fact work with Herb Chambers Mercedes-Benz of Natick, could please contact me to discuss this further as we do not recall a situation like this. Thank you, Fahad Arshad, General Manager - (508) 655-5350
DealerRater Review
- December 03, 2019
Had bought a car here with my husband and was impressed with both the sales process and the service, so decided to go there again and get a newer version. My salesperson, Samantha Baptista was great - professional but friendly and worked very hard to get me exactly the car I wanted in a very timely...
Google Review
- December 02, 2019
Google Review
- December 02, 2019
Called the location to inquire about a vehicle they had on the lot but the Ad was removed sometime in the morning. They confirmed the vehicle was available to be seen.Spent my lunch driving over there to see it, received a call on the way that it in fact was not available. I do not like this; as it...
Google Review
- December 02, 2019
Brian was able to provide good feedback on the status of my service visit and would call to update me on where the part was and when it was expected to come in and when they were going to be able to finish with the repairs of the car. He kept me in the loop during the whole time my car was in for...
Google Review
- December 01, 2019
Brian is fantastic. Very accommodating. Thank you
Google Review
- November 29, 2019
Response from the owner Replied: Thank you for your review! Happy to know we make the service part of owning a car a little less stressful! Best, Brad Craig, General Manager.
Google Review
- November 29, 2019
DealerRater Review
- November 29, 2019
Saena is amazing! Shes super enthusiastic and willing to answer all questions. This was my first time buying a car (GLC 300) and she couldnt have made it easier!
Google Review
- November 28, 2019
Response from the owner Replied: Thank you for your review! Happy to know we make the service part of owning a car a little less stressful! Best, Brad Craig, General Manager.
Google Review
- November 27, 2019
Google Review
- November 27, 2019
Fred Romsey and those with whom he works are a cut above special! I enjoyed excellent responsiveness, communication and attention to detail.
Response from the owner Replied: Thank you for your review Richard. -Fahad Arshad, General Manager.
Google Review
- November 26, 2019
My experience at Mercedes Natick has been beyond exceptional. All employees appear happy & ready to serve. Ahmed Khedr was far beyond helpful. He was on top of every detail & made me comfortable at the time of his first handshake & smile. Perhaps you can find 3 more like him.Caroline Eva was...
Google Review
- November 26, 2019
The attention to detail from our Service Advisor, Luis, and the quality of the work done by the back-of-the shop folks are extraordinary. It is also a pleasure to be greeted warmly by Maria at check-out.
Response from the owner Replied: Thank you for your review! Happy to know we make the service part of owning a car a little less stressful! Best, Brad Craig, General Manager.
DealerRater Review
- November 25, 2019
Seana was extremely helpful and welcoming. I would, and have already recommended Seana to friends. She made me feel as if I was a life long customer. She made the process painless and enjoyable. Felix
DealerRater Review
- November 25, 2019
I have no complaints. Visit went great. I went to lease a car and the experience was seamless. Francisco Robledo was very helpful with everything.
Google Review
- November 22, 2019
Ahmed was awesome! He made my car buying experience a great one, I did not feel pressured to make decisions and he advocated for the best deal possible! If you are looking for a Mercades go to MB Natick and ask for Ahmed!
DealerRater Review
- November 22, 2019
Buying a car isn't on my top 10 things to do. I have to say that the entire team at Herb Chambers Natick was incredibly helpful. From Twana Yoon who helped me set up the meeting with the Brian Farrell the sales rep to Oscar in the service dept. The Customer Experience with Herb Chambers is top...
Google Review
- November 22, 2019
Google Review
- November 20, 2019
Google Review
- November 20, 2019
great and very nice service.. thank you mercedes of natick
Cars.com Review
- November 20, 2019
best place to buy MB, very trusted company, very nice service.. always ask for Francisco. he is the best man to talk with, very nice answering questions.
DealerRater Review
- November 19, 2019
I had such a amazing experience getting my new c300 2020 she gave the best deal after I did my research.thank you Saena for making my dream come true.
Google Review
- November 18, 2019
Samantha Baptista has been incredible to work with . She is professional , reliable, and trustworthy. She has been incredibly helpful and persistent in enabling us to order our GLE 450. I would not hesitate to recommend her!
Response from the owner Replied: Katrina, thank you for taking the time to provide your feedback. We're pleased to know Samantha provided you with the 5-star service you deserve!
Google Review
- November 18, 2019
Thank you Saena for your hard work you had to deal with me.I see you in 36 months for my new lease.
Google Review
- November 18, 2019
If you're going to buy a car, buy a Mercedes Benz. If you buy a Mercedes Benz, do yourself a favor and buy one from MB Natick! The sales team there took great care of me and got me into the care of my dreams!! Howard Rosenberg and Alex Zizza are both extremely professional sales people and I look...
Google Review
- November 17, 2019
Howard Rosenberg was excellent; very professional, communicated well, promptly and continued to follow up with us on vehicles that met our specifications. Howard was very patient, he went through all the features of the vehicle thoroughly. Howard went out of his way to deliver the car and ensure...
Google Review
- November 17, 2019
Such an easy and great car buying experience with Vito, the friendliest sales associate ever! Also, Caroline was fantastic. She was super knowledgeable about the car I purchased and walked me through all the features before I left the dealership!
Response from the owner Replied: Hello Alex A, we're thrilled you had such a great experience at Mercedes-Benz of Natick!
Cars.com Review
- November 16, 2019
My wife and I had such an easy car buying experience with Vito, our sales associate. Easy and prompt email communication. Car was prepped and ready for our test drive. And the paperwork process was very transparent, easy, and fast! Thanks again!
Google Review
- November 16, 2019
Great dealership! I had a pleasant experience there and Francisco was nice and did his best to get the best deal for us. Five star! Even it did not work out in the end but we know he was sincere and really tried everything possible. We are definitely going back in the future.
DealerRater Review
- November 16, 2019
Easy email communication with the salesman. Car was prepped and ready for my test drive appointment. Paperwork was a breeze. Pickup was fantastic! They even had a dedicated product specialist walk me through all the features. Such an amazing team to work with! Will be back for my future Mercedes...
DealerRater Review
- November 15, 2019
Saena is a pleasure to work with! She helped me for hours, reviewing all sorts of options between leasing and financing. Shes knowledgeable, professional, prompt and most importantly, understood my needs and did everything she could to meet them. I would recommend her expertise to anyone who is...
Google Review
- November 15, 2019
Fred Romsey's customer service is exceptional!
Google Review
- November 14, 2019
I worked with Samantha B. and she made this such a smooth experience. This was probably the easiest car buying process I have been through! She made sure to take care of all our concerns and in the end I received my car pretty much sparkling!!! I totally recommend the Natick dealership, and If you...
DealerRater Review
- November 14, 2019
Sam is so amazing. She is so good at what she does and was so beyond helpful with our purchase!! I totally recommend working with her if you get the chance! You will NOT regret it!!
Google Review
- November 13, 2019
great dealer! Everyone is nice and responsible.
Google Review
- November 13, 2019
Great dealership! I had a pleasant experience there and Francisco was nice and did his best to get the best deal for us. Five star! Even it did not work out in the end but we know he was sincere and really tried everything possible. We are definitely going back in the future.
Google Review
- November 11, 2019
Google Review
- November 11, 2019
Google Review
- November 11, 2019
Google Review
- November 11, 2019
Response from the owner Replied: Hello Daniel Tolles, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Natick.
Google Review
- November 11, 2019
Response from the owner Replied: H Ujpburn, thanks for the review! We're glad you had a great experience with us!
Google Review
- November 11, 2019
Response from the owner Replied: Thank you for your 5-star review. -Fahad Arshad, General Manager
Google Review
- November 11, 2019
Google Review
- November 11, 2019
Google Review
- November 11, 2019
Response from the owner Replied: Hello Guanghao Xiao, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Natick.
Google Review
- November 10, 2019
This dealership was fantastic to work with. Our sales rep Samantha and the manager Danny were complete professionals. No hard sell here, just true professionals trying to give you the best offer. They ensured we were given the best customer service experience. They were so easy to deal with! Five...
Google Review
- November 10, 2019
Google Review
- November 09, 2019
Saena is a great saleswoman there at Mercedes Benz, shes very personable, polite and knows what shes talking about when it comes to the Mercedes brand. Would be my go to for every Mercedes I would buy
Response from the owner Replied: Hello Daniel Tolles, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Natick.
DealerRater Review
- November 09, 2019
Vito did an excellent job during my purchase of a used 2010 Lexus LS460. He wery professional, made the purchasing experience very pleasant and seamless. Really couldn't be more happy. Also, Sharon was the most pleasant and helpful Front Desk Service Rep of any dealership that I visited (in the past).
DealerRater Review
- November 09, 2019
Vito was fantastic and very easy to work with. He is a very pleasant person. Tim in Finance was awesome. I think it was a total of 10 minutes to do the paperwork!! Awesome experience
DealerRater Review
- November 09, 2019
I bought my car from Francisco and was happy I did. He was very personable and so helpful throughout the entire process. He provided various options for me and spent lots of time explaining all the details. I never felt pressured or that he was rushing he was extremely patient and knowledgable. He...
DealerRater Review
- November 08, 2019
VIto was great. He delivered my new purchase to my house, an hour drive away. The most comfortable car I have ever been in. Tim in finance was great too.
Mercedes-Benz of Natick Replied: Thank you for your 5-star review. Happy to know you had a positive experience with Vito and Tim. Happy miles!
Google Review
- November 08, 2019
I had a totally fair and no-pressure experience with the Mercedes-Benz of Natick. Vito is a anomaly for a salesman in a good way. He's very ethical, extremely friendly, very balanced, non-pushy, patient and truly interested in finding a mutual win-win deal that works for both parties, unlike typical...
DealerRater Review
- November 07, 2019
Vito and the rest of the team did an excellent job. Very professional, made the purchasing experience very pleasant and seamless. Really couldn't be more happy.
Google Review
- November 03, 2019
DealerRater Review
- November 03, 2019
Mercedes service department of Natick did a wonderful job . Always the best service . I look forward to see my advisor whos always one step ahead to make the service experience easy and fast . Thankful for his commitment and excellence .
Google Review
- November 02, 2019
We had a great experience. Francisco found the exact AMG vehicle we were looking for. He was very helpful and patient. Thank you for all your help. We are a satisfied customer!
DealerRater Review
- November 01, 2019
Right on the parking lot I meet Saena very nice, that was it . SHE knows what she"s doing good customer service ' good helper .she took her time to explain me every single thing Thank you very munch Saena for your service
DealerRater Review
- November 01, 2019
I found a 2015 Silverado on car gurus website which was at this Chambers dealership. Inquired if available and made an appointment to view and test drive. Several parties reached out to us before going there(including the General Manager). Our sales rep. Was Brian Farrell who was a pleasure to deal...
DealerRater Review
- October 31, 2019
Saena was so easy to work with. Helpful, knowledgeable, and was able to find a car to meet my budget with all the features I needed. She was able to get everything taken care of so quickly that had it not been for my schedule I could have taken the car home that day!!
DealerRater Review
- October 31, 2019
I had the pleasure of working with both Saena and Alex Zizza ,Pre- Owned Manager, last week where I purchased a 2015 CPO GL450. The transaction to trade and purchase was quite seamless and very customer focused at MB Natick. Saena was very knowledgeable and made me feel that I was her only customer....
Cars.com Review
- October 31, 2019
I had the pleasure of working with both Saena and Alex Zizza ,Pre- Owned Manager, last week where I purchased a 2015 CPO GL450. The transaction to trade and purchase was quite seamless and very customer focused at MB Natick. Saena was very knowledgeable and made me feel that I was her only...
Google Review
- October 30, 2019
The customer rep Vito was great.A person who cares about your job. I was planning on buying a car from another car dealer. But the person there was always trying to sell vehicles using incomplete and unclear expressions. Vito informed me very nicely about the car I wanted. Thank you, Vito. Natick...
Google Review
- October 30, 2019
The sales lady Samantha Baptista and sales manager are truly exceptional! I am glad I choose Mercedes-Benz of Natick for my next car. Great deal, professional attitude, everything is perfect!
Response from the owner Replied: Hello Guanghao Xiao, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Natick.
Google Review
- October 30, 2019
I went at Mercedes-Benz of Natick looking for a GLA 250 and I worked with Saena Nikolas. She is extremely professional, and knowledgeable. Any questions I had she made sure to answer. She made the process smooth and stress free. I bought the perfect car and I'm so happy for the purchase and for meet...
DealerRater Review
- October 30, 2019
I went at Mercedes-Benz of Natick looking for a GLA 250 and I worked with Saena Nikolas. She is extremely professional, and knowledgeable. Any questions I had she made sure to answer. She made the process smooth and stress free. I bought the perfect car and I'm so happy for the purchase and for meet...
Google Review
- October 30, 2019
The sales person and sales manager are truly exceptional! I am glad I choose Mercedes-Benz of Natick for my next car. Great deal, professional attitude, everything is perfect!
Google Review
- October 29, 2019
Having recently bought a C300 4-Matic, it was my first maintenance visit to the dealer - primarily a warranty repair issue. It was easy to get a quick appointment. When I arrived, they took the car right at 7 AM and finished the work promptly, letting me know to pick up the car.
Cars.com Review
- October 29, 2019
Fred was fantastic from beginning to end. He stayed in constant contact with us and despite there being a slight hiccup in the repair process (which was NOT anyones fault) the constant communication made everything smooth and easy. Hes professional, courteous, genuine and a real pleasure to work...
Google Review
- October 28, 2019
Samantha Baptista Was amazing, she made everything easy and fast. I definitely recommend her to anyone who wants someone who will work with you like a team in purchasing your vehicle.
Google Review
- October 28, 2019
Google Review
- October 26, 2019
Stay away if you are purchasing car out of state. The registration process is a pain. Dealership wanted what they wanted at all times. As a customer, I didnt feel like they were going to go an extra mile. It is what it is attitude at all times. The Manager was super nice as he was texting back and...
Google Review
- October 26, 2019
I had a great experience with Francisco at MB of Natick. I will definitely purchase another vehicle from him and them again!
Google Review
- October 24, 2019
Google Review
- October 24, 2019
DealerRater Review
- October 23, 2019
Great vibes and people Service was fast and wonderful Made me feel comfortable with my purchase and made every thing easy and fast With the budget I was aiming for
Google Review
- October 22, 2019
This was our second CPO purchase from MB of Natick. This car was for our recent college grad. The entire team from sales to financing to delivery provided an excellent experience. Thank you.
Google Review
- October 20, 2019
DealerRater Review
- October 17, 2019
The team did great job. I am happy with their work. Specially Vito and Danny cares about the service they provided. I would like to appreciate all.
Mercedes-Benz of Natick Replied: Thank you for your feedback. Happy to know you had a great experience! Best, Fahad Arshad, General Manager
DealerRater Review
- October 16, 2019
The service staff were extremely nice and very caring about my cars problems and fixed the issues in a good time frame while I waited
Google Review
- October 14, 2019
DealerRater Review
- October 14, 2019
I had a great sales experience at Mercedes-Benz of Natick. Charles Scrymgeour took time to understand my needs and preferences when it came to finding a new Mercedes, Charles used his deep product knowledge to help me land on a 2020 GLC 300 SUV, we went for a test drive and he quickly followed up...
Google Review
- October 13, 2019
Outstanding service--Charles E ScrymgeourSales/Leasing Consultant| AMG Certified is simply the best and he is the reason i purchased a new AMG GT G53 last week.
Response from the owner Replied: H Ujpburn, thanks for the review! We're glad you had a great experience with us!
Cars.com Review
- October 13, 2019
I have been purchasing new cars at this dealership for years, and Charles Scrymgeour--Sales/Leasing Consultant| AMG Certified--is the reason i purchased a new AMG GT G53 last week. He is simply terrific.
Google Review
- October 13, 2019
My wife and I had brought our GLK in for a service B 0 . After the tech drove the car he reported to the sevice associates that he had heard a noise. They wrote this on my bill as I reported it . Not true. Then they call us after after looking at everything and proceeded to tell us that the car...
Response from the owner Replied: Mr. Bilodeau, we had all intentions to repair what is needed on your vehicle but you asked that we stop. We stopped what we could, and refunded whatever work was not completed at the time. There is a noise from the steering rack but I can assure you that it has nothing to do with the repairs that we have already provided to your vehicle. Unfortunately, your vehicle is out of warranty so any repairs needed do come with a cost. Thank you, Fahad Arshad, General Manager
Edmunds.com - Sales Review
- October 13, 2019
I have been buying cars at this dealership for the past 15 years and Charles E Scrymgeour, Sales Consultant, is the reason I am still there. He is simply superb.
Google Review
- October 13, 2019
As always, great work by the team. Suzanne is the best ever!
Google Review
- October 12, 2019
My sales person, Saena, is very good. I am very satisfied with the experience.
Response from the owner Replied: Thank you for your 5-star review. -Fahad Arshad, General Manager
Google Review
- October 12, 2019
Horrible experience at this place, went to look at a few cars and was told by a sales associate Francisco that I had to use a credit card to hold a car that I was interested in, then told i had to close by the next night after they charged 500 dollars to my credit card. I should have realized...
Google Review
- October 11, 2019
Google Review
- October 11, 2019
Response from the owner Replied: Thank you so much for taking the time to share your experience, Paul! Best, Brad Craig, General Manager
Google Review
- October 11, 2019
Google Review
- October 11, 2019
Google Review
- October 11, 2019
Google Review
- October 11, 2019
Google Review
- October 11, 2019
Google Review
- October 11, 2019
Google Review
- October 11, 2019
Google Review
- October 11, 2019
Google Review
- October 11, 2019
Response from the owner Replied: Meg, we are sorry that your GLK is experiencing technology problems. If there is anything you would like to discuss further with me, I am happy to see how I can help. Please give me a call to discuss. Thank you, Fahd Arshad, General Manager (508) 655-5350
Google Review
- October 11, 2019
Google Review
- October 11, 2019
Google Review
- October 11, 2019
Cars.com Review
- October 10, 2019
I had a great experience at this dealership. My salesperson Saena Nikolas, is excellent to work with. She is Professional, knowledgeable, friendly and she helped to make the process very easy. I love my GLC300! Many thanks to entire Mercedes Benz of Natick team. I highly recommend to work with Dear...
Google Review
- October 09, 2019
I had a great experience at this dealership. My salesperson Saena Nikolas, is excellent to work with. She is Professional, knowledgeable, friendly and she helped to make the process very easy. I love my GLC300! Many thanks to entire Mercedes Benz of Natick team. I highly recommend to work with Dear...
Google Review
- October 09, 2019
Yikes. Stay away. I was interested in a 2014 GLK with low miles that I saw online. I emailed to check whether it was still available, and when a member of the sales team responded to say it was, I made an appointment to see the car the next day after work. In the interim, they sent me the associated...
Response from the owner Replied: Alexandra, I sincerely apologize that you did not have a better experience with us. If you could please call me back to discuss this further I look forward to getting this resolved. Thank you, Fahad Arshad, General Manager
Google Review
- October 09, 2019
Samantha was awesome and I definitely recommend her and the dealership!
Response from the owner Replied: Thank you for your review and recommendation of Samantha. We appreciate your business and feedback. Best, Fahad Arshad, General Manager.
Google Review
- October 08, 2019
2013 GLK Blu Tec problems. I loved the car until the blu tec Nox failed in 2017. Took several visits to diagnose then had to argue for warranty. 2 mos after the new warranty expired it has now failed again. Very expensive to repair.
Response from the owner Replied: Meg, we are sorry that your GLK is experiencing technology problems. If there is anything you would like to discuss further with me, I am happy to see how I can help. Please give me a call to discuss. Thank you, Fahd Arshad, General Manager (508) 655-5350
DealerRater Review
- October 08, 2019
Purchased my new GLC 300 from Natick, Vito was the salesperson who did help us throughout the purchase process. He was very friendly, prompt and knowledgeable. He made this purchase so easy and comfortable. I would definitely recommend Natick dealership and especially Vito Argote, the salesperson to...
Google Review
- October 07, 2019
I recently scheduled an appointment to view and test drive a specific pre-owned GLE coupe. At time of scheduling I was told that the vehicle would be cleaned and waiting for my arrival. That was not even close to what happened. Upon my arrival the sales person could not initially locate the...
Response from the owner Replied: Michael, we are very sorry that the vehicle was not ready for you when you arrived. Please give me a call to discuss this further. Thank you, Fahad Arshad, General Manager (508) 655-5350
Google Review
- October 07, 2019
FAST PROFESSIONAL AND A GREAT SERVICE . WAS DONE BEFORE ESTIMATED DATE AND EVERYTHING WAS PERFECT ...KEEP UP THE GREAT WORK
DealerRater Review
- October 07, 2019
Vito made the car buying experience as pleasant as possible. He did not pressure us rather he made us feel comfortable and not rushed. He is very knowledgeable about all aspects of the business.
Mercedes-Benz of Natick Replied: Thank you for your 5-star review. I'm pleased to know that Vito made the car buying experience a positive one. Best, Fahad Arshad, General Manager
Google Review
- October 04, 2019
Google Review
- October 03, 2019
Google Review
- October 03, 2019
The customer rep Vito was great.A person who cares about your job. I was planning on buying a car from another car dealer. But the person there was always trying to sell vehicles using incomplete and unclear expressions. Vito informed me very nicely about the car I wanted. Thank you, Vito. Natick...
DealerRater Review
- October 03, 2019
I bought by car from Vito and was happy I did. He was very personable and so helpful throughout the entire process. He provided various options for me and spent lots of time explaining all the details. I never felt pressured or that he was rushing he was extremely patient and knowledgable. He got...
DealerRater Review
- October 03, 2019
My husband and I met Vito Argote when we arrived the dealership. He was very attentive and listened to what our needs were. From there, we did our test drive and we knew exactly which vehicle we would like to purchase. The transaction was done quickly and we picked up our vehicle the next...
DealerRater Review
- October 03, 2019
It was great working with Vito. Im enjoying my car a lot and really happy that he was helping me with all the questions I had. Hes awesome!!
DealerRater Review
- October 03, 2019
I brought a car from Vito Argote I was very satisfy with his service and kindness I highly recommend him to he next buyer . T
DealerRater Review
- October 02, 2019
This was a very good experience. I enjoyed dealing with Vito and he was very through and professional. I would buy from this team again.
DealerRater Review
- October 02, 2019
Excellent attention to detail. Wonderfully attentive follow up without being pushy. Would go back without question Better than any other dealer with whom Ive worked.
DealerRater Review
- October 02, 2019
Samantha was fantastic! We came in looking for a certified pre-owned vehicle, and she was able to have the cars we wanted to test drive ready and waiting by the time we arrived. She was so helpful with every step of the car buying process, and made it fun, even. She went above and beyond, even...
DealerRater Review
- October 01, 2019
I worked with Luis on two of my cars fixing various issues and Luis was efficient in replying me and was very clear in explaining to me what parts were needed to be changed. The best thing about this dealership is how easy it is to make an appointment online and loaners are plentiful. The check in...
Cars.com Review
- September 29, 2019
very good dealer, help a lot to find the car with specific feature for test drive, the price is about the best one around me.
Google Review
- September 29, 2019
My husband and I had a great experience buying a car from this dealership. Our salesperson, Saena Nikolas, was very helpful throughout and extremely patient answering my husband's unending questions and concerns. She was honest and went above and beyond in her service working with us past her work...
Response from the owner Replied: We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Natick. Best, Fahad Arshad, General Manager
DealerRater Review
- September 28, 2019
My husband and I had a great experience buying a car from this dealership. Our salesperson, Saena Nikolas, was very helpful throughout and extremely patient answering my husband's unending questions and concerns. She was honest and went above and beyond in her service working with us past her work...
Google Review
- September 26, 2019
just a few thoughts about Fred Romsey, Jr, our service advisor.i have a long term relationship with MB Natick and with Fred. My realtionships at the sales level service level and executive levels have always been unparalleled. As for Fred himself, he is the most profressional, knowledgeable and...
Google Review
- September 25, 2019
Vito Argote was wonderful! He was knowledgeable, helpful, and patient with us every step of the way with our new car purchase! He went the extra mile for us making phone calls and getting us taken care of! Highly recommend him!
DealerRater Review
- September 25, 2019
Vito was wonderful! Was knowledgeable, helpful, and patient with us every step of the way with our new car purchase! He went the extra mile for us making phone calls and getting us taken care of! Highly recommend him!
Google Review
- September 24, 2019
Best experience I have ever had with car dealer. I made an appointment by phone and showed up on the same day to test drive a newly added C300. They welcome me the moment I walked in and quickly introduced the sale manager to me. The sale manager then assigned a sale associate, Seana Nicolas and...
Google Review
- September 24, 2019
It was my first time buying a car, and I had a particular car that I wanted from Mercedes. Saena helped me a lot to match the price, and in the end, I was very surprised how she could give me a great deal that I was never offered from other sellers. She truly cares about your opinions and...
DealerRater Review
- September 23, 2019
I had an easy and stress free car buying experience at MB Natick. Saena was "The Best" she understood my needs and found my dream car. Saena took care of my every need. Also spoke with Danny Kaboub and he could not have been more helpful with my new car purchase. Both Saena & Danny called to...
Google Review
- September 23, 2019
Quick check in and easy check out. Good communication during the day.
Google Review
- September 21, 2019
We just bought a nice Mercedes my husband and I . We are thrilled by the service we had at the dealership.Samantha and Danny were great , they took care of everything for us , they are very friendly and easy to talk to ! Definitely ask for Samantha if you stop by this dealership!
Google Review
- September 21, 2019
I had a wonderful experience at MB of Natick. Saena was knowledgeable and patient. I asked many questions and she helped find the perfect car to meet my needs. I will definitely be going back! This is a first class operation all around. I love my new GLE!!
Google Review
- September 20, 2019
My experience with Mercedes of Natick was outstanding. I cant say enough about my sale rep Samantha. She was professional, knowledgeable and extremely efficient. Samantha went the extra mile to complete my deal and exceeded all my expectations. My best car buying experience ever!
Google Review
- September 20, 2019
Great experience at this dealership. Saena Nikolas was very helpful and professional. Great personality. Definitely a 5 star experience.
Google Review
- September 19, 2019
Francisco Robledo, Tim Kang and Danny Kaboub made it an exceptional experience from A-Z.
DealerRater Review
- September 16, 2019
I am very appreciated for Saena's help with my uncle and aunt's new Mercedes GLS. Saena is enthusiastic and professional, patient, and kind. We visited the dealership several times and saw many used cars. She was very patient and knew what we wanted very well. She is the warmest saleswoman among all...
Google Review
- September 13, 2019
We had a great experience with Howard Rosenberg; we found him to be sophisticated and well informed. He listened well and did not pressure us. He was committed to finding the car we wanted, not just selling one from their inventory. He was very service oriented and handled insurance, registration...
Response from the owner Replied: Thank you so much for your feedback. I'm pleased to know that Howard provided you with great customer service and helped you find the perfect vehicle. We wish you many happy miles. Best, Fahad, Arshad, General Manager
Google Review
- September 13, 2019
Best experience I have ever had with car dealer. I made an appointment by phone and showed up on the same day to test drive a newly added C300. They welcome me the moment I walked in and quickly introduced the sale manager to me. The sale manager then assigned a sale associate, Seana Nicolas and...
Google Review
- September 13, 2019
Samantha was awesome and I definitely recommend her and the dealership!
Response from the owner Replied: Thank you for your review and recommendation of Samantha. We appreciate your business and feedback. Best, Fahad Arshad, General Manager.
DealerRater Review
- September 13, 2019
Vito and Sarah were very helpful in finding the car which we were looking for. Vito personally took care of all the paper work including registration. Overall we had amazing experience in purchasing this vehicle.
DealerRater Review
- September 12, 2019
My family and I have leased 5 vehicles from Vito and he is by far the best employee at Mercedes Natick. His approach is gentle and understands the needs of his clients. I will continue to only purchase vehicles from Vito. He is the best!!!
Google Review
- September 11, 2019
Google Review
- September 11, 2019
Google Review
- September 11, 2019
Response from the owner Replied: Thank you for your review and recommendation of Samantha. We appreciate your business and feedback. Best, Fahad Arshad, General Manager.
Google Review
- September 11, 2019
Google Review
- September 11, 2019
Google Review
- September 11, 2019
Google Review
- September 11, 2019
Google Review
- September 11, 2019
Google Review
- September 11, 2019
Google Review
- September 11, 2019
Google Review
- September 11, 2019
Google Review
- September 11, 2019
Google Review
- September 11, 2019
Google Review
- September 11, 2019
Google Review
- September 11, 2019
Google Review
- September 11, 2019
Google Review
- September 11, 2019
Response from the owner Replied: Thank you for your feedback. Happy to know you and your wife had a 5-star experience at our dealership. Best, Fahad Arshad, General Manager
Google Review
- September 11, 2019
Google Review
- September 11, 2019
Google Review
- September 11, 2019
Google Review
- September 11, 2019
Google Review
- September 11, 2019
Google Review
- September 10, 2019
Vito and Caroline were exceptional and everyone made the whole process very easy
Google Review
- September 10, 2019
Great sales and post-sales experience. Excellent service staff and technicians.
Google Review
- September 09, 2019
We have a wonderful experience at MB of Natick, Our sales person Saena Nicholas is the best in her class, she made the purchase of our first Mercedes Benz very easy. If my wife is happy with her everybody will be.Great job Saena and thank you for your service.
Response from the owner Replied: Thank you for your feedback. Happy to know you and your wife had a 5-star experience at our dealership. Best, Fahad Arshad, General Manager
Google Review
- September 09, 2019
I really appreciate the great service and respect coming from everyone here at Mercedes Sales. Saena was very helpful with every detail, professional and funny. Great atmosphere.
Google Review
- September 09, 2019
I recently bought a vehicle from MB Natick. I had a great experience, Saena was knowledgeable and very efficient in helping me identify what I wanted and making it happen. Thanks Saena and MB Natick!
Google Review
- September 09, 2019
The entire staff at Mercedes Benz of Natick was willingly helpful and accommodating throughout my buying experience. Especially Saena, who was always very responsive and helped smoothen the entire process. Would recommend.
Cars.com Review
- September 08, 2019
Fantastic service and good selection of cars. Ask for Charles in sales, he is one of the best in the business and fun to talk to. Overall and great experience.
Google Review
- September 05, 2019
Excellent buying experience! My sales consultant Samantha was a pleasure to work with. She was very knowledgeable about the vehicle I was looking to purchase, assisted me throughout the whole process, and was very accessible in case I had any questions.
Google Review
- September 05, 2019
MB of Natick is great. They are always professional and the service is always done right and within the time frame they quote.
Google Review
- September 05, 2019
Service: Quick, clean, polite and worked with me on price
DealerRater Review
- September 04, 2019
I have been leasing cars for over 20 years now and I have never seen a group of people more committed to accommodating to my needs. The process was not only made easy and simple but more importantly resulted in me leaving both happy and satisfied. Although it was my first experience with Mercedes,...
DealerRater Review
- September 04, 2019
We bought a used BMW from this dealer, they were fine before the sale. But after we paid for the car, drove the car for a week, and found some problems that we'd like to discuss with them for the next procedure under the warranty, they would not return to us at all. We tried emailing, calling the...
Cars.com Review
- September 04, 2019
We bought a used BMW from this dealer, they were fine before the sale. But after we paid for the car, drove the car for a week, and found some problems that we'd like to discuss with them for the next procedure under the warranty, they would not return to us at all. We tried emailing, calling the...
Google Review
- September 04, 2019
We bought a used BMW from this dealer, they were fine before the sale. But after we paid for the car, drove the car for a week, and found some problems that we'd like to discuss with them for the next procedure under the warranty, they would not return to us at all. We tried emailing, calling the...
Edmunds.com - Sales Review
- September 04, 2019
We bought a used BMW from this dealer, they were fine before the sale. But after we paid for the car, drove the car for a week, and found some problems that we'd like to discuss with them for the next procedure under the warranty, they would not return to us at all. We tried emailing, calling the...
Google Review
- September 03, 2019
Outstanding.. an awesome car, great price, exceptional warranty.Saena was terrific guiding me through the process.Will definitely be back!
DealerRater Review
- September 03, 2019
I got all the attention I needed. They made the transaction easy and seamless. I really appreciated the the training of how to use my car.( it is very techy)
DealerRater Review
- August 31, 2019
I can see how Seana is on top, I had a great experiene buying my car with her help. She made the process so easy and fun and straight to the point. And also a great host. I will recommend anyone to ask for Seana to help you get your dream car.
Google Review
- August 30, 2019
Google Review
- August 28, 2019
I have worked here for 5 years, and what a wonderful place. There are some absolutely fantastic people working here, so you will most definitely be satisfied with both your sales and service experiences!
Google Review
- August 28, 2019
Great experience at this dealership. Saena Nikolas was very helpful and professional. Great personality. Definitely a 5 star experience.
Google Review
- August 28, 2019
It was great working with the team, along with my sales rep Samantha! Thank you, Natick Mercedes-Benz.
DealerRater Review
- August 28, 2019
From the salespeople to the service this dealership is #1! I've been going to them for over 20 years, and plan on going to them for the next 20! Fred, Danny and Abdul are all wonderful. Friendly, accessible, and very easy to deal with. Such a pleasure to work with everyone.