Cars.com Review
- August 06, 2025
Suzy was great from start to finish. No xx, to the point, with great integrity and product knowledge. Def recommend anyone to use her for their car purchase or lease. I’ve bought many cars in the past and this experience knocks them all out the park. Calstar motors should be your go to. ...
Dealer Replied: Rami, your feedback made our day! We're so glad Suzy provided such a seamless and professional experience. See you next time at Calstar Motors!
Cars.com Review
- August 05, 2025
Suzy is a great person to have a deal with, and the Calstar is neat and clean dealership. 5 stars.
Dealer Replied: Thank you for your confidence in Calstar Motors, and for your business. We are grateful to have you as a customer!
Cars.com Review
- August 05, 2025
Susie was the best to deal with straight forward, No Nonsense. Had a small problem with the car, and she and the team at Calstar took very good care of me. Definitely would recommend and will be a customer in the future.
Dealer Replied: Thank you for recommending Susie and the team! We are glad that you feel confident in our services. See you again at Calstar Motors! - The Calstar Motors Team
Cars.com Review
- August 01, 2025
Suzy was wonderful, professional, and kind it she made the whole car buying process easy and stress-free. Highly recommend—she’s one of the best!
Dealer Replied: Heidi, we're delighted to hear that Suzy made your car-buying experience smooth and enjoyable. Thank you for recommending her and Calstar Motors!
Cars.com Review
- July 31, 2025
great experience. very professional, from the moment I contacted the sale manager to the delivery of my g wagen by Suzie. The best.
Dealer Replied: We are so happy to hear Suzie & the team provided such a seamless buying experience! Thank you for choosing Calstar Motors!
Cars.com Review
- July 29, 2025
Had a great experience working with Suzy! The process was smooth, transparent, and pressure-free from start to finish. They were knowledgeable, responsive, and made sure I got exactly what I was looking for. Highly recommend to anyone looking for a great car buying experience.
Dealer Replied: Bridgette, we're thrilled Suzy and the team provided such a smooth and transparent experience. Thank you for recommending Calstar Motors! Safe travels ahead!
Cars.com Review
- July 29, 2025
Suzy Arutyunyan greeted us with a big smile, answered all our questions about the type of car we were looking for and she took us for a test drive. She was accessible even after I had left the dealership. She quickly found the car with the features I wanted and helped with my “trade in”. I was...
Dealer Replied: Thank you, Lilia! We're glad Suzy made your experience at Calstar Motors smooth and enjoyable. Enjoy your new car!
Cars.com Review
- July 17, 2025
I don’t know where the even begin about the service i experienced with Suzy at Calstar. From the moment i walked in the door, she was absolutely incredible!!! Showing me every car i was interested in, telling me all the info i needed to know, to helping me get the best deal possible. Not only is...
Dealer Replied: Alex, this feedback just made our day! Thank you for choosing Calstar Motors and highlighting Suzy's amazing work. We are thrilled to have you as a customer!
Cars.com Review
- July 10, 2025
We saw Armen’s Instagram page - DrivenByArmen and knew immediately that he is the guy to go to when it comes to purchasing Mercedes. And needless to say, his professionalism made purchasing our Mercedes a breeze.
Dealer Replied: Congratulations on your new Mercedes-Benz! We are thrilled that Armen took such great care of you and earned your five-star review. Thank you from all of us at Calstar Motors!
Cars.com Review
- July 07, 2025
Suzy is patient and professional. She guided us through every step of the process and made sure to answer all of the questions we had regarding the vehicle. Highly recommended to anyone looking for positive car buying experience. Suzy is one of the bests!
Cars.com Review
- July 06, 2025
Suzy is AMAZING!!! I met with her and Armen at CalStar and couldn’t have been more pleased! She made the experience so fun and she is so kind and warm! Her and Armen are the best team! I am so thrilled with my new Benz and they made the experience so VIP and special. If you are in need of a new car...
Dealer Replied: It is great to hear that Suzy, Armen, and the team were so helpful, we can’t thank you enough for your business or recommendation of Calstar Motors. Congratulations on your new vehicle!
Cars.com Review
- July 05, 2025
I actually came across the General Sales Manager, DrivenByArmen, on Instagram, he kept popping up on my feed, so I finally decided to go in and see if he could really make my Mercedes-Benz dreams come true… and guess what? He did! From the moment we arrived, Armen was incredibly warm and...
Dealer Replied: Tierney, this feedback is everything we hope for! Thank you for sharing your story and highlighting the exceptional service provided by Armen and Suzy. We wish you many safe and happy miles in your new Mercedes-Benz GLC Hybrid!
Cars.com Review
- July 03, 2025
Amazing! Honestly the easiest and accommodating experience I've ever had when buying a car. Everyone that helped me was so polite and caring.
Dealer Replied: Hi Curzianna! Thank you for sharing your positive experience at Calstar Motors. We appreciate your business and are happy to hear that our team took such great care of you!
Cars.com Review
- June 30, 2025
As a first-time Mercedes-Benz owner, I had a fantastic experience leasing my vehicle from Calstar Motors. Em, Suzy, and Armen were all incredibly helpful and made the process smooth and enjoyable. They took the time to understand what I was looking for and helped me get the car I truly wanted....
Dealer Replied: Muhannad, we're delighted to hear that Em, Suzy, and Armen made your first Mercedes-Benz leasing experience at Calstar Motors a fantastic one! Thank you for recommending our team; we hope you're enjoying every moment with your new car.
Cars.com Review
- June 30, 2025
I recently purchased a AMG SL 43 from CALSTAR and haven't stopped smiling since! My salesperson Patricia Fasick, GM Armen & finance manager John Hong couldn't have been better. Patricia was extremely responsive, was very knowledgeable and quick to answer all my questions. Armen made me a great...
Dealer Replied: We're delighted to hear about your fantastic experience with Patricia, Armen, and John at Calstar Motors! It's wonderful that they made the process smooth and enjoyable for you. Enjoy every moment in your new AMG SL 43!
Cars.com Review
- June 29, 2025
We had such an easy and pleasant time during our visit and subsequent purchase of our car. Artak was extremely knowledgeable and more than willing to provide his expertise and recommendations. We have already recommended your dealership to others and are grateful to know you hire the best people in...
Dealer Replied: Ellaniko, thank you for sharing your experience with Artak and the team at Calstar Motors! We're delighted to hear that our service made a positive impact on your purchase decision. We look forward to assisting you and your family in the future!
Cars.com Review
- June 28, 2025
If you’re in the market for a new car and want a smooth, stress-free experience, I can’t recommend Artak and the team at Calstar Motors enough. This was hands down the best car buying experience I’ve had.
Dealer Replied: Safiya, we're delighted to hear that Artak and the Calstar Motors team provided you with such a smooth buying experience. Thank you for recommending us!
Cars.com Review
- June 21, 2025
Suzy was great to work with. Very friendly very personable. She helped us find the right car for us. And when we bought it, she showed us all of the features inside the car before we left. She also offered for us to come back anytime if we had any questions about the car.
Dealer Replied: Thank you for sharing your experience with Suzy and the team at Calstar Motors! We're delighted to hear she made finding the right car a pleasant process and offered continued support. Enjoy all those new features, and feel free to reach out if you need anything else!
Cars.com Review
- June 17, 2025
Dealership was very accommodating. The guy at the front desk was very helpful and got me help right away.
Dealer Replied: Aladadyanromo, we're delighted to hear that our team at Calstar Motors provided you with accommodating service. Thank you for sharing your experience!
Cars.com Review
- June 03, 2025
If you want a sales person with integrity and honesty, Suzy is your girl! Trust me she knows her products! Doesn’t try to oversell you I am so happy with her service. Suzy is a credit to the Mercedez dealership.
Dealer Replied: Linda, thank you for sharing your positive experience with Suzy! We're thrilled to hear she provided such excellent service. If there's anything else we can assist you with, feel free to reach out. Thank you, Armen Vardanyan - General Sales Manager - avardanyan@calstarmercedes.com
Cars.com Review
- June 02, 2025
Suzy was amazing! She made us feel like Mercedes family right away. Her knowledge of the car blew us away. We will definitely recommend her to family and friends
Dealer Replied: Jane, we're delighted to hear that Suzy made you feel like part of the Mercedes family at Calstar Motors! Thank you for recommending us and sharing your positive experience.
Cars.com Review
- May 31, 2025
White glove service and very friendly and accommodating. Suzy was attentive and proactive to help us get exactly what we were looking for.
Dealer Replied: Hi Souders, we're delighted to hear that Suzy provided you with attentive service at Calstar Motors. Thank you for sharing your experience! Safe travels!
Cars.com Review
- May 31, 2025
She is a Very nice lady . Not just focus on sales also provide greatest after service .
Dealer Replied: Thank you for the wonderful feedback, Ricky! We're so glad you enjoyed working with our team here at Calstar Motors and we hope to see you again in the future!
Cars.com Review
- May 30, 2025
I recently purchased a Mercedes from CALSTAR MOTORS, and I couldn’t be happier with the experience. Suzy was absolutely fantastic to work with, she was friendly, knowledgeable, and incredibly supportive throughout the entire process. She took the time to answer all my questions and made sure I felt...
Dealer Replied: Vazgen, we're delighted to hear that Suzy provided such a supportive and knowledgeable experience at Calstar Motors. Thank you for recommending her and sharing your positive feedback! Enjoy your new Mercedes!
Cars.com Review
- May 29, 2025
5 Stars – Highly Recommend! I had an amazing experience with Suzy From start to finish, she was professional, knowledgeable, and genuinely cared about finding the right car for me. There was no pressure, just honest answers and great customer service. She made the entire process smooth and...
Dealer Replied: Daisy, thank you for sharing your wonderful experience with Suzy at Calstar Motors! We're delighted to hear that she provided professional and attentive service, making the car-buying process smooth and stress-free. We look forward to welcoming you back in the future!
Cars.com Review
- May 24, 2025
Suzy was very helpful and was able to get me into my car in no time.
Dealer Replied: Hi! Thank you for leaving us this five-star review and kind words for Suzy from our sales team at Calstar Motors! We'll see you next time!
Cars.com Review
- May 21, 2025
Karo Shahverdyan made our experience at Mercedes-Benz Calstar Glendale truly exceptional. From the moment we walked in, he took care of everything with ease fast approval, no hassle, and clear updates throughout. Karo’s honesty, professionalism, and warm personality instantly put us at ease. He...
Dealer Replied: Marieta8, we're delighted to hear that Karo made your experience at Calstar Motors so memorable and seamless. It's wonderful knowing you felt valued and appreciated throughout the process. Thank you for sharing such kind words!
Cars.com Review
- May 21, 2025
Karo Shahverdyan made our car-buying experience incredibly smooth and stress-free. He got us approved quickly, handled everything from beginning to end, and made sure we felt comfortable the whole time. His professionalism, honesty, and genuine care really stood out. Even after the deal was done, he...
Dealer Replied: RuzG, we're delighted to hear that Karo made your experience at Calstar Motors so smooth and enjoyable. It's wonderful knowing his professionalism and care stood out during your visit. Thank you for sharing this fantastic feedback!
Cars.com Review
- May 21, 2025
I had an amazing experience at Mercedes-Benz Calstar Glendale thanks to Karo Shahverdyan. His service was exceptional—professional, honest, and genuinely caring. Karo made the entire process smooth and stress-free. If you’re looking for top-notch customer service, he’s the one to see. Highly recommend!
Dealer Replied: RuzG, we're delighted to hear that Karo provided you with exceptional service at Calstar Motors. Thank you for recommending us and sharing your positive experience!
Cars.com Review
- May 21, 2025
Karo Shahverdyan was absolutely amazing from the beginning to the end. As the VIP Sales Manager, he truly went above and beyond for us. From the moment we connected, he made the entire car buying process smooth, quick, and stress-free. He got us approved faster than we expected and handled all the...
Dealer Replied: Thank you for sharing your wonderful experience with Karo at Calstar Motors! We're delighted to hear that he made the car buying process smooth and stress-free, while providing professional and honest service. We appreciate your kind words and look forward to assisting you again in the future!
Cars.com Review
- May 21, 2025
Artak helped us secure an amazing car with an incredible deal. He was extremely attentive and walked us through the loan and car buying process. Most importantly Artak was very responsive and never missed a phone call. Top notch service, highly recommend!!
Dealer Replied: Rgulkhasyan, it's fantastic to hear that Artak provided such attentive service and helped you secure a great deal at Calstar Motors. We appreciate your recommendation and are here if you need anything in the future!
Cars.com Review
- May 15, 2025
Suzy was great to work with! She made my out of state purchase super easy.
Dealer Replied: Hi Wendy, thank you for sharing your experience working with Suzy at Calstar Motors! We look forward to seeing you next time!
Cars.com Review
- May 15, 2025
Suzy was great…very professional and answered all my questions…I would highly recommend her and this dealership!
Dealer Replied: We're delighted to hear that Suzy provided such professional service at Calstar Motors! Thank you for recommending us, and we're here if you have any more questions in the future.
Cars.com Review
- May 12, 2025
Suzy is wonderful! we had a fabulous experience. Suzy was friendly, professional, and extremely responsive. You are in great hands with Suzy!
Dealer Replied: We're delighted to hear that Suzy provided you with such a fabulous experience at Calstar Motors! Thank you for sharing your kind words and support.
Cars.com Review
- May 09, 2025
I absolutely love working with Suzy and Armen I’ve been my cats with them for years and the same goes with my family. They will always have our business and the only people I will work with. Thank you again Suzy and Armen for helping us out with our new cars!!
Dealer Replied: Jimmy, it's fantastic to hear that Suzy and Armen have consistently provided you with great service at Calstar Motors. We truly appreciate your loyalty and look forward to continuing our relationship for many more years!
Cars.com Review
- May 04, 2025
The only way to describe Suzie is like that family member everyone loves. She treats you like family. This was the easiest process I have ever endured and thanks to Suzie for fighting for me to lease a brand new E350 with zero down. Truly. She loves what she does and it shows. Suzie Q thank you for...
Dealer Replied: Zkawamleh, we're delighted to hear that Suzie made your experience at Calstar Motors so special and seamless! It's wonderful knowing she went above and beyond for you. Enjoy being part of the Benz family!
Cars.com Review
- April 30, 2025
The most amazing and pleasant car experience you will ever get!! Suzy is rock star, knowledgeable, professional and addresses all your needs or questions. I was able to walk in and out the dealership with a new car within one hour!! Very considerate of my time! I adore Suzy and highly recommend...
Dealer Replied: Hi Cindyouliu, we're delighted to hear that Suzy provided you with such an amazing experience at Calstar Motors! It's wonderful knowing she exceeded your expectations and made the process so efficient. Enjoy your new car!
Cars.com Review
- April 29, 2025
Best experience I’ve ever had!! Definitely blew out of my expectations! Ever since from the very beginning by seeing the car in person and to do the test drive, as well as to the process of signing papers to seal the deal. Carena was super helpful, and very friendly to every step of the way. She...
Dealer Replied: We're delighted to hear that Carena made your buying experience at Calstar Motors exceptional. It's fantastic knowing she went above and beyond for you. Enjoy every moment with your new SUV, and we look forward to welcoming you back in the future!
Cars.com Review
- April 29, 2025
My family and I are Returning customers, been coming here for years and will continue to come here. Souzie and Armen the best of the best !
Dealer Replied: Hi Jimmy, we're delighted to hear that Souzie and Armen have consistently provided you with excellent service at Calstar Motors. Thank you for your continued trust in us!
Cars.com Review
- April 28, 2025
Friendly, knowledgeable with great inventory. Suzy was super helpful and made us feel taken care of.
Dealer Replied: Gino, we appreciate your shoutout to Suzy at Calstar Motors. Safe travels!
Cars.com Review
- April 27, 2025
I liked the attitude and communication from Calarar Mercedes-Benz. Artak did with patience his best that satisfied the customer.
Dealer Replied: Hi Izabellaart, we're delighted to hear that Artak's patience and communication made your experience with Calstar Motors a satisfying one. Thank you for sharing this positive feedback! Safe travels!
Cars.com Review
- April 27, 2025
Suzy is legit the best! Got me the car I wanted and took care of everything!
Dealer Replied: Hi Utah! Thank you for leaving us this five-star review and kind words about Suzy from our sales team at Calstar Motors! We'll see you next time!
Cars.com Review
- April 27, 2025
Great customer service 👍🏻 Best service ever! I will recommend all my family and friends for sure.
Dealer Replied: Hi Yelena, thank you for sharing your Great service experience with us at Calstar Motors. We look forward to serving you again! Safe travels!
Cars.com Review
- April 26, 2025
Suzy is the best in the business! Would recommend her to anyone looking for a car! She was able to obtain the exact car I wanted along with the best deal possible. Communication was amazing and process was seamless with Suzy. We will be back strictly because of Suzy!
Dealer Replied: Hi Simmons! Thank you for the fantastic feedback! We're delighted to hear that Suzy provided such a seamless experience and helped secure the perfect car at Calstar Motors. We look forward to welcoming you back in the future!
Cars.com Review
- April 25, 2025
Extremely smooth buying process, was able to get most of it done over the phone. Showed up at the dealership and they had my car waiting for me. Thanks again, Suzy!
Dealer Replied: Revanth, we're delighted to hear that Suzy and our Calstar Motors team made your buying process seamless. Enjoy your new car!
Cars.com Review
- April 25, 2025
Suzy is absolutely amazing!!! My family and I have been going to Suzy for all of our car purchases for several years now and I can honestly say it’s been the best experience every time! Buying a car is a stressful situation but not with Suzy! It’s truly the most seamless and exciting process and not...
Dealer Replied: Hi Lizdia, thank you for sharing your wonderful experience with Suzy and the team at Calstar Motors! We're delighted to know that she consistently makes car buying a seamless and exciting process for you and your family. We appreciate your continued trust in us. See you next time!
Cars.com Review
- April 25, 2025
Absolutely fantastic experience and A++++ customer service!! Suzy is the best and made the experience so easy and fun. When it came to the paperwork, John was fantastic and made it such a pleasant experience. Best car dealership experience I've ever had.
Dealer Replied: Hi Sandler, we're delighted to hear that Suzy and John made your experience at Calstar Motors so enjoyable! Thank you for sharing such positive feedback, and we're thrilled to be part of your best car dealership experience ever! Safe travels!
Cars.com Review
- April 23, 2025
Honest and dedicated customer service. Clear with communication and no games. Went the extra mile which I greatly appreciate!
Dealer Replied: Hi Ajamali, we're delighted to hear that you appreciated the honest and dedicated service at Calstar Motors! Our team always strives for clear communication and goes the extra mile. Thank you for your kind words! Safe travels!
Cars.com Review
- April 23, 2025
I saw a non-Mercedes car that I was interested in, that was reasonably priced on CalStar’s website. After a test drive and some time, I decided that I wanted the vehicle. The dealership had a nice showroom and a good inventory of cars. Even though I purchased a non-Mercedes vehicle Suzy was able...
Dealer Replied: Eric, we're delighted to hear that Suzy made your experience at Calstar Motors smooth and efficient. It's great to know she took such good care of you and your son during the process. We appreciate your recommendation and look forward to assisting with any future car needs!
Cars.com Review
- April 21, 2025
Suzy was absolutely amazing! Went above and beyond to find me the perfect Mercedes! Absolutely in love with the deal I got on my car and I genuinely really appreciated Suzy’s communication in the process. 10/10 experience, anyone who needs a car, PLEASE go through Suzy. She will save you time and...
Dealer Replied: Hi Dominique! We're delighted to hear that Suzy provided such an exceptional experience at Calstar Motors! Enjoy your Mercedes, and thank you for the recommendation!
Cars.com Review
- April 15, 2025
It is a very nice dealership and Suzy was very help full to me , which i appreciate it.
Dealer Replied: Armen, We truly appreciate your support—thank you for the five stars! – Calstar Motors
Cars.com Review
- April 15, 2025
Em helped me out and was a delight. She explained everything thoroughly and made me feel comfortable. I appreciate the excellent customer service.
Dealer Replied: Byanka, we're delighted to hear that Em provided such excellent service and made you feel comfortable at Calstar Motors. Thank you for sharing your experience with us!
Cars.com Review
- April 15, 2025
If you're buying a car, stop what you're doing and ask for Em at Calstar. Seriously. I’ve never had such a seamless, human experience buying a vehicle. Em was efficient, knowledgeable, and somehow made the whole process feel easy, but what really stood out was how I was treated. Not like a customer....
Dealer Replied: David, thank you for sharing your experience with Em at Calstar Motors! We're delighted to hear that she made the car-buying process feel seamless and friendly. Your recommendation means a lot to us, and we're thrilled you're happy with your new vehicle!
Cars.com Review
- April 11, 2025
After visiting multiple dealerships with less then helpful sales people Suzy was a breath of fresh air. From the moment we met Suzy she was engaging and listened to our needs. Suzy made the whole purchasing process straight forward and it was an absolute pleasure to have such a seamless experience....
Dealer Replied: John, we're delighted to hear that Suzy provided you with such a seamless experience at Calstar Motors. Thank you for recommending her and sharing your positive feedback!
Cars.com Review
- April 11, 2025
Artak was greatly helpful in securing a fair deal in a timely manner for my vehicle!
Dealer Replied: Justin, Your five-star rating means a lot—thank you! - Calstar Motors
Cars.com Review
- April 11, 2025
Recently purchased a car here, first time in a long time. Suzy made the process fast, no xx, easy.
Dealer Replied: We truly appreciate your support—thank you for the five stars! – Calstar Motors
Cars.com Review
- April 10, 2025
Suzy sets the highest standard for the experience of how buying or leasing a car should be. She is an expert who doesn't play games and gets it done. Excellent customer service. Thank you Suzy!
Dealer Replied: We're delighted to hear that Suzy provided you with an exceptional experience at Calstar Motors! Our team takes pride in offering expert and straightforward service. Thank you for your kind words, and enjoy your new vehicle!
Cars.com Review
- April 08, 2025
Artak was very helpful and went above and beyond to get me into my new Mercedes! He made the process very easy and quick
Dealer Replied: We're delighted to hear that Artak made your experience at Calstar Motors smooth and efficient! Enjoy your new vehicle, and thank you for choosing us!
Cars.com Review
- April 03, 2025
Suzy was great. We exchanged a few texts and she told me to come in for the appraisal and within a few hours, I had my next vehicle. Would definitely text her direct on my next purchase.
Dealer Replied: We're delighted to hear that Suzy made your experience at Calstar Motors so seamless and efficient! Thank you for sharing, and we look forward to assisting with your next vehicle purchase.
Cars.com Review
- April 02, 2025
I recently purchased a car from Calstar Mercedes, and I couldn’t be happier with the experience! Suzy was absolutely amazing throughout the entire process. She was incredibly polite, caring, and understanding, making the whole experience stress-free. Most importantly she was able to get me an...
Dealer Replied: Helen, we're delighted to hear that Suzy made your car-buying experience at Calstar Motors so enjoyable and stress-free! It's wonderful knowing she went above and beyond for you. Enjoy your new Mercedes!
Cars.com Review
- April 02, 2025
Super Manager Suzi thank you so much for help me and your job👌👌👌👌God Bless You
Dealer Replied: Your glowing review brightened our day! Hope to see you again soon! - Calstar Motors
Cars.com Review
- April 01, 2025
Boy did I hit the jackpot today, Suzy was the best car sales experience I have ever had (which is saying a lot, bc I dread the process every time my lease term is up!) but she made it as smooth and painless as it gets, she is absolutely amazing 💯🥰
Dealer Replied: Manyalefian, we're delighted to hear that Suzy made your experience at Calstar Motors so smooth and enjoyable! Thank you for sharing such wonderful feedback. Enjoy your new ride!
Cars.com Review
- April 01, 2025
He was very knowledgeable and was trying his best to work with the clients and whatever he promises he took until the end. Their was no surprise no extra promises. I like the way that he’s working. Good job Artak keep going.
Dealer Replied: We're delighted to hear that Artak provided such a transparent and knowledgeable experience at Calstar Motors. Thank you for the positive feedback!
Cars.com Review
- March 30, 2025
Working with Suzy was great experience. She was friendly, knowledgeable and extremely patient with us.
Dealer Replied: We're delighted to hear that Suzy provided you with such a positive experience at Calstar Motors. Thanks for sharing your feedback!
Cars.com Review
- March 30, 2025
Definite pleasure to work with. Professional, kind, but still a real person. In a difficult position for both customer and sales person, Suzy eases the annoyances we all want to avoid when purchasing a car. Thank you!
Dealer Replied: Will, we're delighted to hear that Suzy made your experience at Calstar Motors a pleasant one. Our team strives to make car buying as smooth and enjoyable as possible. Thanks for sharing!
Cars.com Review
- March 28, 2025
Art did an excellent job making my lease deal go smoothly and very efficiently. He’s always quick to respond, has great communication skills and was willing to go the extra mile to make sure I ended up with a great deal! Thanks Art!
Dealer Replied: We're delighted to hear that Art made your leasing experience smooth and efficient at Calstar Motors! It's great to know his communication skills and dedication left a positive impression. Enjoy your new lease, and thank you for the feedback!
Cars.com Review
- March 28, 2025
"Great dealership! The staff especially Jora Keshishi were very friendly, professional and helped me choose the perfect car. The buying process was quick and easy. Would definitely recommend to friends and come back again!"
Dealer Replied: ArturVigen, we're delighted to hear that Jora and the team at Calstar Motors made your car-buying experience smooth and enjoyable. Thank you for recommending us, and we look forward to seeing you again!
Cars.com Review
- March 25, 2025
It was a pleasure to work with Suzy purchasing my S class . She was very professional ,polite and knowledgeable
Dealer Replied: We're delighted to hear that Suzy provided a professional and pleasant experience during your visit here at Calstar Motors. Thank you for sharing this positive feedback!
Cars.com Review
- March 25, 2025
Went in to get my mom a car and Suzy made everything so easy! Not only did she help me get a car, she helped me out on how to make the moment special. Next day asked me if my mom liked the car, and she sure did! Thank you Suzy!!! Will come back!
Dealer Replied: We're delighted to hear that Suzy made the car-buying experience special for you and your mom at Calstar Motors! It's wonderful to know she went above and beyond. We look forward to welcoming you back in the future!
Cars.com Review
- March 24, 2025
Can’t say enough good things about Suzy! 100/100 would recommend! I love my car
Dealer Replied: We're so glad to hear it, Chidi! Thank you, and enjoy your car! - Calstar Motors
Cars.com Review
- March 24, 2025
Very friendly, and welcoming. Was on point and very cool to work with. Got a good deal and was very nice.
Dealer Replied: Larsontheman65, we're delighted to hear you had a positive experience with our team at Calstar Motors. Thanks for the kind words and enjoy your new ride!
Cars.com Review
- March 18, 2025
They playing games with customers, prices online setting lower And when you really interested they say this vehicle is just sold, Just we have another one little more expensive
Dealer Replied: Hi Marcin, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (818) 246-1800 at your earliest convenience to discuss how we can turn this experience into a positive one.
Cars.com Review
- March 18, 2025
Easy purchase. No pressure. Best car purchase I’ve made and quickest closing. Most of it done by phone. Salesperson was very nice
Dealer Replied: We're delighted to hear that your car purchase experience with Calstar Motors was smooth and pressure-free! It's great to know our team could assist you efficiently, even over the phone. Enjoy your new vehicle!
Cars.com Review
- March 18, 2025
Suzy was really proactive and professional. I had to drive from Fresno to LA (approx 4 hours), by the time I got to the dealership, she had the car ready to up along with paperwork.
Dealer Replied: Hi Chahal, we're delighted to hear that Suzy made your experience at Calstar Motors smooth and efficient. Thank you for making the trip from Fresno to work with us! Safe travels in your new car!
Cars.com Review
- March 18, 2025
Where to begin from start to finish Suzy was amazing and her SERIVCE is #1 NOONE CAN MATCH WE LOVED HER THANK YOU SO MUCH FOR THE AMAZING DEAL TO. Will recommend to friends & family
Dealer Replied: We're delighted to hear that Suzy provided unmatched service and an amazing deal here at Calstar Motors! Thank you for recommending us to your friends and family. We look forward to serving you again in the future!
Cars.com Review
- March 18, 2025
Suzy made getting a new car so quick and easy. She was very friendly, knowledgable, and made the process so easy for us. She also got us such a great deal, I couldn't be happier with my new GLS. If you want great service and great prices, go with Suzy!
Dealer Replied: Hi Ruiz, we're delighted to hear that Suzy made your car-buying experience at Calstar Motors smooth and enjoyable! Enjoy your new GLS, and thank you for the fantastic feedback!
Cars.com Review
- March 14, 2025
I had an amazing experience working with Suzy! From start to finish, she was friendly, knowledgeable, and genuinely cared about helping me find the perfect car. She took the time to understand my needs, answered all my questions, and made the entire process smooth and stress-free. Her...
Dealer Replied: Eliza, we're delighted to hear that Suzy provided such a fantastic experience at Calstar Motors! Your recommendation means the world to us. Enjoy your new car and thank you for choosing our team!
Cars.com Review
- March 14, 2025
Erik is simply amazing! He knows Mercedes inside and out! Erik made our experience easy and delightful. I highly recommend Erik at Calstar when purchasing your Mercedes!
Dealer Replied: Renita, we're delighted to hear that Erik made your experience at Calstar Motors so enjoyable! Thank you for recommending him and trusting us with your business!
Cars.com Review
- March 14, 2025
Amazing dealership, they know how to greet their guests and have great hospitality! Don’t forget to grab a cup of coffee while you’re waiting!
Dealer Replied: Matthew, we're delighted to hear you enjoyed the hospitality at Calstar Motors! Thanks for sharing your experience and don't hesitate to stop by for another cup of coffee anytime.
Cars.com Review
- March 14, 2025
I had an amazing experience at this dealership, thanks to Suzy. From the moment I stepped in, she made me feel like a valued customer. She was incredibly helpful throughout the entire process. Her genuine care made the car-buying experience stress-free and enjoyable. I truly appreciated her...
Dealer Replied: Kristine, we're delighted to hear that Suzy made your experience at Calstar Motors so enjoyable and stress-free. Thank you for sharing such kind words about her dedication and service! Enjoy your new car!
Cars.com Review
- March 11, 2025
We’ve been working with Armen for 11 years and have leased or bought 7 cars with him. He’s always been extremely helpful, is very transparent, and very easy to work with. In fact, we’ve nearly left the Mercedes brand several times, but we like working with Armen so much that we’ve stayed. We...
Dealer Replied: Thank you for your loyalty and kind words about Armen! We're delighted to hear that his exceptional service has kept you with Calstar Motors over the years. We appreciate your recommendations and look forward to assisting you in the future!
Cars.com Review
- March 11, 2025
Susie went above and beyond for me and my family. I appreciate her so much.
Dealer Replied: Marina, Thank you for the five-star rating! The team looks forward to working with you again! - Calstar Motors
Cars.com Review
- March 11, 2025
She was very professional and helpful and I’m very happy. I got the car from her.
Dealer Replied: Marina, we're happy to hear you enjoyed working with our team at Calstar Motors! Thanks for choosing us and please don't hesitate to reach out if we can be of service again in the future!
Cars.com Review
- March 10, 2025
Bro let me tell you about this man, he put me in the best whip
Dealer Replied: Thank you for the kind review, Nicholas! We appreciate you trusting the Calstar Motors team with your purchase and hope you enjoy your new ride!
Cars.com Review
- March 10, 2025
Made this so easy! Best experience in buying a car. More than a car. Amazing person and made the buying a car so easy!!!!! Will be back!!!! New definition of easy buying!
Dealer Replied: We're delighted to hear that your car-buying experience was seamless at Calstar Motors! It's wonderful knowing our team made the process enjoyable for you. We look forward to welcoming you back in the future!
Cars.com Review
- March 08, 2025
Excellent service she went out of her way to help my deal go thru. She truly is personal sales person . This is the se one car we buy from her . Highly recommend
Dealer Replied: Luis, we're delighted to hear about your positive experience with our team at Calstar Motors! Thank you for choosing us again and for the recommendation. Enjoy your new car!
Cars.com Review
- March 06, 2025
T h a n k. y o u v e r y. M u c h
Dealer Replied: It was our privilege to serve you, Ed! We appreciate your business and hope to see you again next time here at Calstar Motors!
Cars.com Review
- March 03, 2025
Bought 3 Mercedes from her ! She was great and made the experience of being there powerful! Thank you much for your ! As well for inspiring me
Dealer Replied: Carlos, thank you for choosing Calstar Motors and sharing your experience! We're delighted to hear that our team made such a positive impact and we look forward to seeing you again next time!
Cars.com Review
- March 03, 2025
Andrew has such a calming vibe. The car shopping process can be intimidating, but he was great about listening to my needs and sharing his knowledge with me. I felt comfortable asking questions and I left super satisfied with my choice. This was one of many dealerships I went to during this process,...
Dealer Replied: We're delighted to hear that Andrew made your experience at Calstar Motors so positive and comfortable! It's wonderful knowing he helped you feel confident in your decision. Enjoy the new vehicle, and thank you for choosing us!
Cars.com Review
- March 03, 2025
Erik is absolutely fantastic! He was incredibly helpful and thoughtful, and went the extra mile to get me a deal I couldn’t refuse. From start to finish, he was patient, knowledgeable, and thorough. If you're in the market for a car, I highly recommend asking for Erik—you won’t regret it!
Dealer Replied: Emmanuelle, we're delighted to hear that Erik provided such exceptional service at Calstar Motors! Thank you for the recommendation and enjoy your new car!
Cars.com Review
- March 03, 2025
Walked in here to lease myself a C43 and I had the best experience. Karo was my salesman and he made the car leasing experience so simple. He got me a great deal without the going back and forth with his manager. He was honest about everything and was able to answer all my questions! Dealership was...
Dealer Replied: George, we're delighted to hear that Karo made your leasing experience smooth and straightforward at Calstar Motors. It's great to know you appreciated the honest service and clean facilities. Enjoy your new C43!
Cars.com Review
- March 03, 2025
Thank you so much for your exceptional service, George! You made car buying easy and enjoyable. Definitely appreciated your patience, attention and knowledge. Will be recommending you to friends and family.
Dealer Replied: Rita, we're delighted to hear that George made your car-buying experience smooth and enjoyable at Calstar Motors. Thank you for recommending us to your friends and family!
Cars.com Review
- March 03, 2025
Karo has been amazing throughout the years. I have bought 3 cars from him. He always provides excellent service
Dealer Replied: Sona, thank you for your continued trust in Karo and the Calstar Motors team! We're delighted to hear about your positive experiences over the years. Enjoy your latest purchase!
Cars.com Review
- March 03, 2025
Trustworthy, Attentive, and Always Going the Extra Mile! I’ve had the pleasure of working with Jora Keshishi, the VIP Client Manager at Calstar Motors Mercedes-Benz, for the past couple of years, and every experience has been exceptional. From the very first time we worked together, Jora has...
Dealer Replied: Thank you for sharing such a detailed and positive review about your experiences with Jora at Calstar Motors. We're delighted to hear that his dedication and exceptional service have made each interaction smooth and enjoyable for you. Your recommendation means a lot, and we're grateful to have earned your trust over the years!
Cars.com Review
- March 03, 2025
Artak was so helpful.I wanted to trade in my Lexus and get a GLE 450. He was able to get me top dollar for my trade and get me a great deal on my new Mercedes Benz.
Dealer Replied: Marat, we're delighted to hear that Artak provided such excellent service at Calstar Motors! Enjoy your new Mercedes-Benz GLE 450 and thank you for choosing us!
Cars.com Review
- March 03, 2025
I was very happy with the professionalism of George Shishoyan , he was very helpful and knowledgeable throughout the whole process, patiently answering all my questions and ensuring I felt comfortable with my decision. I highly recommend their services.
Dealer Replied: Ms. Torosyan, we're delighted to hear that George provided such a professional and helpful experience at Calstar Motors! Thank you for recommending us, and we hope you're enjoying your new vehicle!
Cars.com Review
- March 02, 2025
Andrew was beyond knowledgeable on all the options available to offer me as a customer. The process with him was so effortless. Will definitely recommend him to friends and family. Calstar motors staff were also friendly. A dealership that really makes you want to come back for service.
Dealer Replied: Ixchel, we're delighted to hear that Andrew and the Calstar Motors team made your experience so effortless. Thank you for recommending us, and we look forward to welcoming you back in the future!
Cars.com Review
- March 02, 2025
A VIP Experience from Start to Finish!⭐️⭐️⭐️⭐️⭐️ I have been working with Jora Keshishi, VIP Client Manager at Calstar Motors Mercedes-Benz, for many years, and I couldn’t be happier with his exceptional service. He is always patient, listens carefully to my needs, and goes above and beyond to get...
Dealer Replied: Mineh, we're delighted to hear about your VIP experience with Jora at Calstar Motors! Your kind words mean a lot to us, and we'll be sure to pass them along. Thank you for choosing us time and again for your Mercedes-Benz needs!
Cars.com Review
- March 02, 2025
Carena was absolutely great! This was my first Mercedes and Carena made the whole process so informative and comfortable. Her transparency and knowledge of the vehicles helped me get the exact type of car I was looking for. I would highly recommend Carena to any family or friends looking for a new car!
Dealer Replied: We're delighted to hear that Carena made your first Mercedes-Benz experience so informative and comfortable at Calstar Motors. Thank you for recommending her, and we hope you're enjoying your new car!
Cars.com Review
- March 02, 2025
George at this dealership was fantastic! He was knowledgeable, patient, and genuinely attentive to my needs. The entire experience was smooth, and I left feeling confident with my purchase. Highly recommend!
Dealer Replied: David, we're delighted to hear that George provided such a fantastic experience at Calstar Motors! Thank you for the recommendation and enjoy your new vehicle!
Cars.com Review
- March 02, 2025
Had a great experience at Calstar Mercedes with George. Everyone on the team was very informative and helpful. The overall purchase went very smoothly and the pricing was transparent.
Dealer Replied: David, we're delighted to hear that George and the Calstar Motors team provided you with a smooth and transparent experience. Thank you for choosing us!
Cars.com Review
- March 02, 2025
Had an amazing experience! Art Avetyan was super helpful. He helped me to find the right car. Definitely recommend!
Dealer Replied: Jennifer, we're delighted to hear that Art provided you with such a great experience at Calstar Motors! Thank you for the recommendation and enjoy your new car!
Cars.com Review
- March 02, 2025
“I traded my car recently, and it was such a great experience! Areal Avetyan helped me find the perfect car in no time, I love my new car so much.👍👍👍
Dealer Replied: Edgar, we're delighted to hear that Areal made your car trade-in experience a great one at Calstar Motors! Enjoy every moment with your new ride!
Cars.com Review
- March 02, 2025
Erik is a very understanding and professional sales person. Listens tonwhatbyou are looking for and resolves any problem and gets you what ypu are looking for. Also has 8 plus years in the business sonhe know what's he's doing and will get you the right car and all the information you need. Very...
Dealer Replied: Vic, we're delighted to hear that Erik provided such excellent service at Calstar Motors. It's great knowing he could assist you in finding the right car with his expertise and professionalism. Thank you for sharing your experience!
Cars.com Review
- March 02, 2025
I recently had an exceptional experience with Ara Sales Advisor at Mercedes-Benz in Glendale . He’s in-depth knowledge of the vehicles and aware of available financing options made every step of the process straightforward and informative. He’s provided personalized service and was genuinely...
Dealer Replied: Arin, we're delighted to hear that Ara provided such an exceptional experience at Calstar Motors. Thank you for recommending his expertise and sharing your positive feedback! Enjoy your new Mercedes-Benz!
Cars.com Review
- March 02, 2025
Artak was very helpful and kind. He was very knowledgeable about the brand and the different models available. We are in between the EQB and EQE suv for our family, he was very patient with us throughout the whole process as we had to see if our car seats would fit and see if someone would able to...
Dealer Replied: Arturo, we're delighted to hear that Artak provided such helpful and patient service during your visit to Calstar Motors. We look forward to welcoming you back when you're ready for your new vehicle!
Cars.com Review
- March 02, 2025
I was looking for a rather specific deal and Em helped make sure that I found exactly what I needed while providing amazing service.
Dealer Replied: Arthur, we're delighted to hear that Em provided you with the exceptional service and deal you were looking for at Calstar Motors. Thank you for sharing your experience!
Cars.com Review
- March 02, 2025
My experience at Calstar was fantastic. I was provided with great service and a fantastic deal. Easiest car buying experience
Dealer Replied: We're delighted to hear that you had a fantastic experience at Calstar Motors! Providing great service and making the car buying process easy is what we strive for. Enjoy your new vehicle!
Cars.com Review
- March 02, 2025
She’s so kind and enthusiastically help me to find what I want ,when I ask for something hard to reach, she’s always trying the way to help , of course she’s the best ,
Dealer Replied: We're delighted to hear that you had such a positive experience with our team at Calstar Motors! It's wonderful to know we could assist in finding exactly what you were looking for. Thank you for your kind words and support!
Cars.com Review
- March 02, 2025
Very knowledgeable and excellent customer service very helpful and polite 5 stars service will recommend him to friends .
Dealer Replied: Thank you for the fantastic review! We're delighted to hear that our team at Calstar Motors provided knowledgeable and helpful service. We appreciate your recommendation!
Cars.com Review
- March 02, 2025
I highly recommend Erik Alatorre to anyone who is interested in getting the best service. Erik is very knowledgeable, and will guide you throughout the process of your journey with Mercedes. I am on my second car purchase and Erik has always been professional, kind and helpful. I have referred all...
Dealer Replied: Angie, thank you for recommending Erik and sharing your positive experiences with Calstar Motors! We're delighted to hear that he's been so helpful and professional throughout your car purchases. We appreciate your support and look forward to seeing you next time!
Cars.com Review
- March 02, 2025
From start to finish, the service I got from Erik was thorough and just a great experience overall. He helped me find what I was looking for and am very pleased with my purchase.
Dealer Replied: Mimi, we're delighted to hear that Erik provided you with a great experience at Calstar Motors. Enjoy your new purchase and thank you for choosing us!
Cars.com Review
- March 02, 2025
I recently purchased a vehicle from Cal Star and I had the pleasure of working with Ara. From the moment I walked into the dealership, I was impressed by the warm and welcoming atmosphere. Ara greeted me with a smile and took the time to understand my needs and preferences.
Dealer Replied: We're happy to hear that Ara provided you with such fantastic service! Thanks for trusting Calstar Motors with your business and please don't hesitate to reach out if there's anything else we can do for you!
Cars.com Review
- March 02, 2025
Had a great experience with Ara! He was professional, knowledgeable, and made the car buying process smooth and stress-free. Highly recommend!
Dealer Replied: We're happy to hear Ara provided you with a great experience here at Calstar Motors! Thanks so much for your business and please don't hesitate to reach out if we can be of service again in the future!
Cars.com Review
- March 02, 2025
Prepared and fast. Excellent in customer service and have knowledge of updated technology. Prompt to reply.
Dealer Replied: Thank you for the fantastic feedback! We're delighted to hear that our team at Calstar Motors provided excellent service and was prompt in their responses. We appreciate your support and look forward to serving you again!
Cars.com Review
- March 02, 2025
Art provided excellent customer service. He was knowledgeable, courteous, professional, efficient and Not Pushy. Completing the purchase through him and no one else. Thank you, Art! You made a typically grueling process quite enjoyable!
Dealer Replied: We're delighted to hear that Art made your experience at Calstar Motors enjoyable and stress-free! Our team takes pride in providing knowledgeable and courteous service. Thank you for choosing us, enjoy your new vehicle!
Cars.com Review
- March 01, 2025
The customer service experience was exceptional. Karo’s expertise and assistance in our car purchase decision were truly remarkable.
Dealer Replied: Noubarnikoyan, we're delighted to hear that Karo provided exceptional service during your car purchase at Calstar Motors. Thank you for sharing your experience with us!
Cars.com Review
- March 01, 2025
Erik Sargsyan was a pleasure to work with! His AMG knowledge is top-notch, making the process smooth, fun, and enjoyable. He answered all the right questions, made everything easy, and truly enhanced the experience. Honestly, I even stop by sometimes just to have coffee with him!
Dealer Replied: We're delighted to hear that Erik made your experience at Calstar Motors enjoyable and informative! It's great to know his AMG expertise added value, and we love that you stop by for coffee too. Thanks for sharing this wonderful feedback!
Cars.com Review
- March 01, 2025
Erik Sargsyan made my car-buying experience absolutely amazing! He was knowledgeable, efficient, and made everything easy and stress-free. From start to finish, the process was smooth and fast. If you’re looking for top-tier service, Erik is the one to go to!
Dealer Replied: David, we're delighted to hear that Erik made your car-buying experience so seamless at Calstar Motors! Thank you for highlighting his exceptional service. Enjoy your new ride!
Cars.com Review
- February 27, 2025
Suzy was THE BEST! Not only did she get us a great deal on a GLE, but we came in towards the end of the day and she stayed all the way until the end to give us our car with a red bow on it, ready to go. Definitely recommend Suzy and Calstar Mercedes any day.
Dealer Replied: Adrian, we're delighted to hear that Suzy went above and beyond for you at Calstar Motors! Thanks for recommending us, and enjoy your new GLE with the special touch of a red bow!
Cars.com Review
- February 24, 2025
Suzy was amazing!! She has helped me purchase my last 2 Mercedes and there’s no one I trust with my decisions about car ownership more than her. She walked me through the process step by step and made me feel confident that I was doing what was best for me and my family. I won’t buy a car from...
Dealer Replied: It's fantastic to hear that Suzy has been a reliable guide for your car purchases at Calstar Motors! We're delighted she made the process seamless and confidence-inspiring. Thank you for your continued trust in us, enjoy driving your new Mercedes!
Cars.com Review
- February 19, 2025
Suzy was excellent. She helped us through the entire process with care and without pressure. I highly recommend her!
Dealer Replied: We're delighted to hear that Suzy provided such excellent service at Calstar Motors! Thank you for recommending her and sharing your positive experience with us.
Cars.com Review
- February 17, 2025
The process was quick and painless. She was also nice enough to deliver the car to our house, since my wife didn’t want to drive it off in the rain. She has also been awesome at providing more support after the sale was done.
Dealer Replied: Hi Hamdan! We're delighted to hear that you had a smooth experience with us at Calstar Motors. It's great to know our team went the extra mile for your convenience and continued support! Enjoy your car!
Cars.com Review
- February 17, 2025
Suzy is incredible! She made the impossible to become possible. She was so nice from A to Z but it’s not only that. I had some problems with the bank while purchasing the car, and we could have given up but she never stopped helping me and made my dream come true.
Dealer Replied: We're delighted to hear that Suzy went above and beyond to assist you at Calstar Motors! It's wonderful knowing she could help make your dream come true despite the challenges. Thank you for sharing this fantastic feedback with us! Safe travels!
Cars.com Review
- February 13, 2025
Easiest car shopping/purchasing experience of my life! Suzy is the best!! I came into Calstar to look for a new car as my car lease was up. Suzy quickly understood my taste and the type of car I was looking for. She showed me a couple options and let me test drive the cars that I liked. After just...
Dealer Replied: Lucy, we're delighted to hear that Suzy made your car shopping experience at Calstar Motors so seamless and enjoyable! Thanks for recommending us to your friends and family. Enjoy driving your dream car!
Cars.com Review
- February 09, 2025
I had the pleasure of working with Suzy during my recent car purchase, and I can’t speak highly enough of her professionalism and expertise. From the moment we walked in, she made us feel comfortable and welcomed. She took the time to explain all the different options and packages available,...
Dealer Replied: Shawnt, we're delighted to hear that Suzy provided such a welcoming and informative experience at Calstar Motors. It's fantastic knowing she helped you find the perfect car while making the process smooth and stress-free. Thank you for recommending her, we look forward to seeing you again in the future!
Cars.com Review
- February 09, 2025
Suzy was very responsive and efficient. One of the smoothest car purchases we have done. She made sure all the paperwork was completed even before our arrival to the dealership. She is great and we will recommend her to anyone looking to purchase a mercedes
Dealer Replied: Hi Khawtal, we're delighted to hear that Suzy made your car purchase at Calstar Motors so smooth and efficient! It's wonderful knowing she provided such excellent service. Thank you for recommending her, and enjoy your new Mercedes!
Cars.com Review
- February 07, 2025
She is awesome to work with..She made car buying easy especially with my situation..I would recommend her to anybody thats wanna buy a benz..!! She is a great asset to Calstar!!
Dealer Replied: Hi Jodette, we're delighted to hear that your car-buying experience was smooth and enjoyable at Calstar Motors! It's wonderful to know our team members made such a positive impact. Thank you for recommending us, and enjoy your new Benz!
Cars.com Review
- February 04, 2025
Suzzy was great, easy, and wonderful to my mom and I. Made the experience a breeze. She was super accommodating and graciously explained every question and need we had about the car and the process. She helped us so much with our purchase. Definitely recommend!
Dealer Replied: Hi Lulu! Thank you for the glowing review! We're delighted to hear that Suzzy made your experience at Calstar Motors smooth and enjoyable. We appreciate your recommendation and are here if you need anything in the future!
Cars.com Review
- February 04, 2025
Suzy made getting a new lease the easiest process for me. I hate negotiating and spending so much time on it which are things that usually come with getting a new car, but I didn't have to do any of that with Suzy. She was straight with me from the beginning, gave me the best deal and made it...
Dealer Replied: Jenna, we're delighted to hear that Suzy made your leasing experience so smooth at Calstar Motors. It's wonderful knowing you found the process straightforward and enjoyable. Enjoy your new car!
Cars.com Review
- January 31, 2025
I had an excellent experience at Cal Star Dealer when I purchased my CLS250. I really want to highlight how fantastic Em was throughout the entire process. From the start, she worked closely with me to find the perfect car that fit my needs and helped me navigate the leasing options. She was...
Dealer Replied: Mushegh, we're delighted to hear that Em and Angel made your experience at Calstar Motors so positive! It's wonderful to know they went above and beyond in helping you find the perfect CLS250. Enjoy every moment with your new car!
Cars.com Review
- January 29, 2025
I love Suzy so much! She makes sure I’m always making the best decision when it comes to buying a new car! This is the second Mercedes I’ve bought with her and couldn’t be more happy!
Dealer Replied: Miya Rae’Lin, it's fantastic to hear that Suzy has been such a great help with your Mercedes purchases at Calstar Motors! We appreciate your loyalty and are delighted you're happy with the service. Enjoy your new ride!
Cars.com Review
- January 27, 2025
First Class service; accommodating, well-informed friendly staff; inviting facilities with inspirational displays. worthwhile to visit the location.
Dealer Replied: Zhanna, we're delighted to hear you enjoyed the first-class service and inviting atmosphere at Calstar Motors. Thank you for your kind words!
Cars.com Review
- January 25, 2025
Suzy is amazing! She immediately makes you feel comfortable and takes the time and care needed when making a big purchase. She is friendly and knowledgeable. I would buy another car from her in the future. Great experience for me and my wife. Thank you Suzy.
Dealer Replied: Edwardharoutunian, we're delighted to hear that Suzy made your experience at Calstar Motors so positive and comfortable. Thank you for sharing this wonderful feedback, and we look forward to assisting you with any future car needs!
Cars.com Review
- January 23, 2025
I am a returning customer and on each visit, they consistently exceed expectations to ensure a smooth experience. Suzy Arutunyan, in particular, demonstrates exceptional skill and support. I am appreciative of her assistance. Their customer service is truly top-notch.
Dealer Replied: Elena, we're delighted to hear that Suzy and our Calstar Motors team continue to exceed your expectations! Thank you for being a loyal customer and sharing positive feedback. We look forward to serving you again in the future! Safe travels!
Cars.com Review
- January 21, 2025
attentive and respectful suzy works hard and delivered a great car at a great deal. would use again
Dealer Replied: Mickey, we're delighted to hear that Suzy provided you with a great experience here at Calstar Motors! Thanks for choosing us, and we look forward to assisting you again in the future!
Cars.com Review
- January 19, 2025
Where do I begin, Suzy was my first contact when I reached out to Calstar Mercedes via email and when she responded I already knew I was in good hands. We walked in to our morning appointment and she was ready and waiting for us and we immediately felt her warmth. Suzy showed me the Mercedes and...
Dealer Replied: Thank you for sharing your wonderful experience with Suzy and our team at Calstar Motors! We're delighted to hear that she provided such exceptional service and made your car-buying process seamless. Enjoy every moment in your new Mercedes-Benz!
Cars.com Review
- January 18, 2025
Art was in top of it from the start. He was the real reason I bought the car from Calstar. He was a true pro. Please thank him for making our experience top shelf.
Dealer Replied: Hi Sean! We're delighted to hear that Art made such a positive impact on your experience at Calstar Motors. We'll pass along your appreciation to him! Enjoy the ride!
Cars.com Review
- January 17, 2025
We had the best car buying experience with Suzy ,we are beyond satisfied with her service and knowledge, she made us feel super comfortable and explained everything so well ! She went above and beyond to help us get me my dream car ! Forever thankful! I will recommend her to everyone looking to...
Dealer Replied: Hi Brenda, we're fantastic to hear that Suzy provided such an exceptional car-buying experience at Calstar Motors! We're delighted she could help you find your dream car and make the process comfortable. Thank you for recommending her, and enjoy every moment with your new vehicle!
Cars.com Review
- January 17, 2025
Suzy is an exceptional advisor. I highly recommend her services. She exceeded expectations by assisting me in finding a car that perfectly suited my needs. Five stars simply don't do justice to her dedication.
Dealer Replied: We're delighted to hear that Suzy provided exceptional service and helped you find the perfect car at Calstar Motors. Thank you for recommending her and sharing your experience!
Cars.com Review
- January 17, 2025
I’ve taken on my second lease with Calstar because they make the process easy, pleasurable and advantageous to the customer. There’s never any pressure to make choices that don’t fit within your style or budget parameters. Incredibly pleased with the service they offer, and the relationship we’ve...
Dealer Replied: We're delighted to hear that your leasing experiences with Calstar Motors have been smooth and enjoyable! Suzy, Billy, and the rest of our team appreciate your continued trust in us. We look forward to seeing you next time!
Cars.com Review
- January 16, 2025
Excellent customer service , vert patient, client oriented, good communication skills. Thank you for your support
Dealer Replied: Thank you for the kind words! We're delighted to hear that our team at Calstar Motors provided excellent service. We appreciate your support and look forward to serving you again in the future!
Google Review
- January 14, 2025
Response from the owner Replied: Thank you, Faye, for reviewing CALSTAR MOTORS!
Google Review
- January 14, 2025
I got my car in time.
Response from the owner Replied: Hi Jorge! We're delighted to hear that Gilbert took great care of your car and provided timely service at Calstar Motors. We look forward to seeing you again soon!
Google Review
- January 14, 2025
Great Service
Response from the owner Replied: Thanks a bunch, from the CALSTAR MOTORS Team!
Google Review
- January 14, 2025
Response from the owner Replied: Thank you for reviewing CALSTAR MOTORS! It was so kind of you to share your experience, Gayane.
Google Review
- January 14, 2025
Suzy was very helpful and friendly to deal with.
Response from the owner Replied: Kyle, thank you for your confidence in CALSTAR MOTORS, and for your business. We are grateful to have you as a customer! - Suzy and Team
Cars.com Review
- January 13, 2025
Very professional staff Very patient and easily explained everything about new car Artak did make us happy
Dealer Replied: We're delighted to hear that Artak and the team at Calstar Motors provided a professional and patient experience. Thank you for sharing your positive feedback, enjoy your new car!
Google Review
- January 13, 2025
Best dealership ever. Great service
Response from the owner Replied: Hi Graf! We appreciate your shoutout to our team at Calstar Motors! We'll see you next time!
Google Review
- January 11, 2025
Horrible experience dealing with this dealership. One of the worst Mercedes dealerships out there. Finance director Billy Wu and service/parts director Joe Castro lacked competency in their respective jobs and went out of their way to NOT be helpful to the customer.
Response from the owner Replied: Hi Sam, thank you for taking the time to leave us your honest feedback. Here at Calstar Mercedes, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (818) 246-1800 to discuss ways we can better serve you in the future.
Cars.com Review
- January 10, 2025
“Had a great experience leasing my car! Artak Avetyan was incredibly helpful, knowledgeable, and made the entire process smooth and enjoyable. Highly recommend!”
Dealer Replied: Hi! Hovhannes! We're delighted to hear that Artak made your leasing experience smooth and enjoyable at Calstar Motors. Thank you for the recommendation!
Yelp Review
- January 10, 2025
Horrible experience dealing with this dealership. One of the worst Mercedes dealerships out there. Finance director Billy Wu and service/parts director Joe Castro lacked competency/knowledge in their respective jobs and went out of their way to NOT be helpful to the customer.
Elizabeth M. Replied: Simon, I'm sorry to hear about your experience with our team. We strive for professionalism and helpfulness in all interactions, so it's concerning to read this feedback. Please reach out if you'd like us to address any specific issues or concerns you have. Thank you, Armen Vardanyan - General Sales Manager - avardanyan@calstarmercedes.com
Google Review
- January 10, 2025
Response from the owner Replied: We couldn’t ask for a better review of CALSTAR MOTORS. Thanks so much, Lindsay!
Yelp Review
- January 09, 2025
As of today, you can see they would not try to reach out to me. They understand they have finished the sales and be like "see you after 4 years".I am sad that I put my trust to this shop for more than 5 years and this is how they treated me after they are under new management.
Elizabeth M. Replied: Kac, I'm sorry to hear about your experience with us under the new management. We value long-term relationships and it’s concerning that we’ve left you feeling this way. Please reach out so we can address your concerns directly and work towards regaining your trust. Thank you, Joe Castro - Service Director - jcastro@calstarmercedes.com
Google Review
- January 09, 2025
We had the best experience buying our first Mercedes at this dealership. Erik our salesman was truly amazing. He was very friendly, kind, honest and helpful. He went above and beyond to make sure we were happy. Angel the manager was also truly amazing! He also went above and beyond. I’m so happy...
Response from the owner Replied: Norma, thanks for the awesome review of CALSTAR MOTORS!
Google Review
- January 08, 2025
Response from the owner Replied: Sol, thank you for sharing your support of CALSTAR MOTORS!
Google Review
- January 08, 2025
Best customer service, Suzy provided me with best service i could ask for. She was knowledgeable, friendly and super patient with me. I made a great friend and she is best asset to CalStar Motors. ♥️
Response from the owner Replied: Hi Tina! It's fantastic to hear that Suzy provided you with such exceptional service at Calstar Motors! We're delighted she made your experience memorable and appreciate your kind words. Thank you for sharing this wonderful feedback!
Cars.com Review
- January 07, 2025
Thank you Hovik for an amazing experience ! I had such a smooth experience choosing and buying my car. He was very honest with us and helped us decide which car to buy! We’re very happy with our choice. This was probably the best experience I’ve had buying a car. Thank you!
Dealer Replied: Hi Anniegaloushian! We're delighted to hear that Hovik provided you with such a smooth and honest car-buying experience at Calstar Motors. Enjoy your ride!
Cars.com Review
- January 06, 2025
Art was incredibly helpful with everything that had to do with leasing my car, and has been open to all my question thereafter
Dealer Replied: Hi Antonio! We're delighted to hear that Art provided such helpful service during your leasing experience at Calstar Motors. We're always here for any questions you might have in the future!
Cars.com Review
- January 06, 2025
Excellent customer service and fast working to ensure their customers are happy. Time management is perfect. I am very satisfied.
Dealer Replied: Hi Artak! We're delighted to hear that you had an excellent experience with our team at Calstar Motors. Thank you for your kind words and support!
Cars.com Review
- January 04, 2025
Carena was super Amazing. Super helpful and answered all my questions. Best Sales Advisor. I am so happy with my purchase.
Dealer Replied: We're delighted to hear that Carena provided such amazing service at Calstar Motors! It's wonderful to know you're happy with your purchase. Enjoy your new car, and thank you for the fantastic review!
Cars.com Review
- January 03, 2025
Thanks for spectacular surprise and love! I’m so happy. Good job. Thanks, Mercedes family
Dealer Replied: Hi Sam! We appreciate your shoutout to our team at Calstar Motors! We'll see you next time!
Google Review
- January 03, 2025
Response from the owner Replied: We're so glad to hear it! Thank you for rating us five stars! – CALSTAR MOTORS
Google Review
- January 03, 2025
Response from the owner Replied: Steve, it was our pleasure to assist you. Thank you from all of us here at CALSTAR MOTORS!
Cars.com Review
- January 02, 2025
Suzy was amazing. My wife and I were intentional and in a rush and she did her best to get us through the process quickly and without a lot of unnecessary fluff and push you get at dealerships. Grateful to have worked with her and will definitely go to her again when purchasing the next MB. Thanks...
Dealer Replied: We're delighted to hear that Suzy provided such a smooth and efficient experience for you at Calstar Motors. We appreciate your kind words and look forward to assisting with your next Mercedes-Benz purchase!
Google Review
- January 02, 2025
Response from the owner Replied: Hi Natasha, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Google Review
- December 31, 2024
Very professional team and nice people at this facility and help me to get what I want with the good deal and smooth transaction thanks to Calstar team, I highly recommend this dealer ship to anyone who wants quality service.
Response from the owner Replied: Kriste, thank you for recommending Calstar Motors! We're delighted to hear that our team provided a seamless transaction and quality service. Have a great ride!
Cars.com Review
- December 31, 2024
Suzy was just amazing! i did not go with an intention of buying a car but her knowledge and drive got me to leave with my dream car! Thank you Suzy! I will be back!
Dealer Replied: We're delighted to hear that Suzy's expertise and enthusiasm helped you find your dream car at Calstar Motors! Thank you for sharing this wonderful feedback, and we look forward to welcoming you back in the future!
Google Review
- December 30, 2024
Thank you very much for the excellent service.For respectful and good explanations and help. Special thanks employee Jora 🙏🙏
Response from the owner Replied: Hi Karine, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
Cars.com Review
- December 30, 2024
Mr. Torosyan is the only person at Mercedes who I will reconsider purchasing again from. He was very knowledgable and helpful from start to finish of the car buying process. Went over and beyond to ensure I was well taken care of. Also made himself available to answer any questions I had following...
Dealer Replied: We're delighted to hear that Arshak provided such a wonderful experience for you at Calstar Motors. It's great knowing he went above and beyond to assist you throughout the process. Thank you for sharing your positive feedback!
Cars.com Review
- December 30, 2024
EM is very nice and professional. Calstar is a top notch dealership. I want to thank EM very much for finding the perfect car for me and solving all the issues in a timely manner. I also highly recommend Calstar.
Dealer Replied: Thank you for the glowing review! We're delighted to hear that Em provided such excellent service and helped find the perfect car at Calstar Motors. We appreciate your recommendation and look forward to assisting you again in the future!
Cars.com Review
- December 29, 2024
Very nice clean and the friend dealership Looking forward to deal with this dealership again in the future
Dealer Replied: Thank you for the kind words about Calstar Motors! We're delighted to hear that you had a positive experience and look forward to assisting you again in the future! Safe travels!
Cars.com Review
- December 29, 2024
Amazing service provided by Arshak at Calstar Mercedes. He was very patient with me finding the perfect car I wanted and I couldn’t be happier with the service.
Dealer Replied: Hi Stepan, we're delighted to hear that Arshak provided you with such excellent service at Calstar Motors. Enjoy your new car and thank you for choosing us!
Google Review
- December 29, 2024
This is the best mercedes dealership I've been to. Customer service was great! Sevan and Mike helped us out and they were awesome! If you're planning to visit the dealership, ask for them. They were great with getting us a really good deal!!
Response from the owner Replied: Thank you for returning to Calstar Motors and sharing your experience! We're delighted Art V. was able to assist with your GLE450 Hybrid purchase, and we appreciate the recommendation. Enjoy the ride!
Cars.com Review
- December 29, 2024
Great customer service with both friendly professional attitude, Which was the reason me coming back
Dealer Replied: We're delighted to hear that our friendly and professional service at Calstar Motors brought you back! Thank you for your kind words, and we look forward to serving you again in the future.
Cars.com Review
- December 28, 2024
Arshak was the best! It was my first time buying a car and he was so patient and helpful. He made my experience 10x better!!
Dealer Replied: We're delighted to hear that Arshak made your first car-buying experience a positive one at Calstar Motors! Thank you for sharing this wonderful feedback, and enjoy your new ride!
Cars.com Review
- December 28, 2024
Great service and great follow up. I got what I matter and didn’t have to go back and forth. It was a great experience with the team. My car came off the truck and it was late. They let me come back the next day and fully charge my EQE.
Dealer Replied: Thank you for sharing your experience with us at Calstar Motors! We're glad to hear that our team provided great service and made the process smooth for you. Enjoy your fully charged EQE, and feel free to reach out if there's anything else we can do for you!
Cars.com Review
- December 28, 2024
This dealer made me a very great deal on my Brand new Mercedes Benz CLE 53 AMG! Jora and his team were very easy to work with also helped learn everything on my car since this is my first Mercedes! 10/10 rating for this dealer and sales rep Jora!!
Dealer Replied: Joey, we're delighted to hear that Jora and the Calstar Motors team made your first Mercedes experience a great one! Enjoy every moment with your new CLE 53 AMG, and thank you for sharing such positive feedback.
Cars.com Review
- December 28, 2024
Great experience and I found the car I had always wanted at this Glendale location. .
Dealer Replied: Angie, Thank you for the five-star rating! The team looks forward to working with you again! - Calstar Motors
Cars.com Review
- December 28, 2024
My favorite sales associate works at this location so I go there since I trust him.
Dealer Replied: Ani, We're so glad to hear it! Thank you for rating us five stars! – Calstar Motors
Cars.com Review
- December 28, 2024
Dealership is located in my city which is convenient for me if I have any issues.
Dealer Replied: This is great to hear, Ani! Thank you for coming to Calstar Motors!
Google Review
- December 28, 2024
Response from the owner Replied: The team at CALSTAR MOTORS loves seeing great reviews! Thank you, Brian!
Cars.com Review
- December 28, 2024
Suzy provided excellent service. She gave very straightforward and knowledgeable answers to any questions we had.
Dealer Replied: Kaitlyn, we're delighted to hear that Suzy provided you with excellent service at Calstar Motors. Thanks for sharing your experience!
Google Review
- December 27, 2024
Response from the owner Replied: Hello David, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please reach out to us at (818) 246-1800 so we can assist you further.
Google Review
- December 27, 2024
Response from the owner Replied: We love seeing 5-star reviews. Thanks, for supporting CALSTAR MOTORS, Teresa!
Cars.com Review
- December 27, 2024
Hovik was beyond helpful and so friendly throughout the entire sales process. I really appreciate his insight and positive attitude.
Dealer Replied: Thank you for sharing your experience working with Hovik at Calstar Motors! We appreciate your business and look forward to seeing you next time!
Cars.com Review
- December 27, 2024
SUZY was most amazing person i ever met. She went above amd beyond to help me. I would never forget her customer service skills and dedication. SUZY was incredibly helpful and friendly. Definitely coming back to so more business in the future.
Dealer Replied: Kristina, we're delighted to hear that Suzy made such a positive impact on your experience at Calstar Motors! We look forward to welcoming you back for more business in the future.
Yelp Review
- December 26, 2024
horrible customer service, especially for the service department. I called couple days. They don't answer the phone. I left my car here for more than a week and there is no any updates or there is no way that I can check my car status. I left a couple of the message for managers he doesn't care no...
Elizabeth M. Replied: Hi Ara, thank you for taking the time to share your review. We apologize for the level of service you received and would like the opportunity to discuss this situation with you further. Please contact me at your earliest convenience. Thank you, Joe Castro - Service Director - jcastro@calstarmercedes.com
Cars.com Review
- December 26, 2024
Dealership was very nice. Our sales Manager Jora was awesome. He explained everything thoroughly and was very polite. He gave us plenty of time to speak privately regarding the car and there was no pressure at all. He offered us water and hot chocolate, which was nice. He made sure were completely...
Dealer Replied: Karen, we're delighted to hear that Jora and the team at Calstar Motors made your car-buying experience comfortable and enjoyable. Enjoy your new car, and thank you for choosing us!
Google Review
- December 24, 2024
Response from the owner Replied: Thanks for choosing CALSTAR MOTORS! See you next time, Violet.
Cars.com Review
- December 24, 2024
Suzy exceeded all expectations, delivering exceptional customer service and making my car buying experience unforgettable.
Dealer Replied: We're delighted to hear that Suzy made your car buying experience exceptional at Calstar Motors! Thank you for sharing this fantastic feedback with us. Enjoy your new ride!
Cars.com Review
- December 24, 2024
I am very pleased with jora Keshishi the VIP sale representative . He is very professional , kind and full of positive energy.I purchased a electric car and he help me for the process. BTW is our second car within 6 month. I really recommend him at calstar Mercedes’ Benz on Brand Blvd glendale CA....
Dealer Replied: Carmella, we're delighted to hear about your positive experience with Jora at Calstar Motors! Thank you for choosing us again and recommending our team. Wishing you a wonderful holiday season and many happy miles in your new electric car!
Google Review
- December 23, 2024
Response from the owner Replied: Thank you for choosing CALSTAR MOTORS, we appreciate your positive feedback!
Google Review
- December 23, 2024
Great fast and friendly service
Response from the owner Replied: Hi Edward, we're glad to hear you received fast and friendly service at Calstar Motors!
Cars.com Review
- December 22, 2024
Both Suzy and Carina were extremely sweet, accommodating and knowledgeable. They helped my picky wife find the exact specs she didn’t even know she wanted, making her very happy. They also worked out a pretty fair deal for us but the important part was to find the right car and the expertise that...
Dealer Replied: We're fantastic to hear that Suzy and Carina provided such a delightful experience at Calstar Motors! We're glad they could help find the perfect car for your wife while securing a fair deal. Thank you for sharing this wonderful feedback with us! Safe travels!
Google Review
- December 21, 2024
Taylor great to work. He immediately took me in and was very prompt on letting me know when my vehicle was ready.
Response from the owner Replied: Eddie, we're delighted to hear that Taylor provided you with prompt and efficient service at Calstar Motors. Thank you for sharing your experience!
Cars.com Review
- December 20, 2024
I recently purchased a Mercedes-Benz EQE from Suzy at Calstar Motors, and the entire experience was beyond my expectations. From the moment I stepped into the showroom, Suzy’s expertise and genuine passion for electric vehicles shone through. She took the time to explain every feature of the EQE,...
Dealer Replied: Hi Nathan, we're delighted to hear that Suzy provided such an exceptional experience at Calstar Motors! It's fantastic to know her expertise and dedication made your transition to the Mercedes-Benz EQE smooth and enjoyable. Thank you for sharing this wonderful feedback with us! Safe travels!
Cars.com Review
- December 20, 2024
Suzy is fantastic! She was absolutely lovely to work with and helped me get into a car that I love and worked for my budget!
Dealer Replied: We're delighted to hear that Suzy provided you with such a positive experience at Calstar Motors! It's great to know she helped you find the perfect car within your budget. Enjoy every mile in your new ride!
Cars.com Review
- December 19, 2024
I had a great experience buying my car from Suzy Arutyunyan. She was kind, helpful, and made the whole process smooth and easy. Even after I bought the car, she was quick to answer all my questions, which I really appreciated. Overall, she was professional and friendly, and I would recommend her to...
Dealer Replied: Alex, we're delighted to hear that Suzy made your car-buying experience smooth and enjoyable at Calstar Motors. We appreciate your recommendation and are here for any future questions or needs!
Google Review
- December 19, 2024
Response from the owner Replied: We appreciate your business and your review! Thanks from the CALSTAR MOTORS Team, Christine!
Cars.com Review
- December 18, 2024
Great experience start to finish! Jora Keshishi, VIP Client Manager,  was friendly, helpful, and made the entire car-buying process a breeze. Highly satisfied!
Dealer Replied: Stefan, we're delighted to hear that Jora provided you with a great experience here at Calstar Motors! Thanks so much for your business and please don't hesitate to reach out if there's anything else we can do for you!
Cars.com Review
- December 18, 2024
Had an outstanding experience buying my car from Jora Keshishi, VIP Client Manager, at Calstar Motors Mercedes Benz. He was incredibly knowledgeable, patient, and made the whole process smooth and enjoyable. Highly recommend!
Dealer Replied: Violet, we're delighted to hear that Jora made your car-buying experience smooth and enjoyable at Calstar Motors! Thank you for the recommendation, and please don't hesitate to reach out if we can be of service again in the future!
Cars.com Review
- December 18, 2024
I had a great experience working with Em. She was incredibly patient and helpful throughout the entire process of purchasing my car. She took the time to answer all my questions and made sure I felt comfortable with every step. Her professionalism and kindness made the whole experience stress-free...
Dealer Replied: We're delighted to hear that Em made your car-buying experience so enjoyable at Calstar Motors. Thank you for the recommendation and kind words!
Cars.com Review
- December 17, 2024
I had an amazing experience buying a Mercedes Benz from Ara. I really appreciate his help.
Dealer Replied: Lora, we're so glad Ara had the opportunity to assist you with your recent purchase! Thank you for choosing Calstar Motors and please don't hesitate to reach out if we can be of service again in the future!
Cars.com Review
- December 17, 2024
It was an absolute honor working with Art. Art was amazing from the time my appoint was schedule. He was very concerned with every aspect of my needs and financing. We test drove the vehicle,( he answered every question I had as we) and explained every feature on the car and how to access them. Art...
Dealer Replied: Thank you for sharing such a detailed and positive review! We're delighted to hear that Art provided an exceptional experience at Calstar Motors, ensuring all your needs were met without any pressure. We appreciate your recommendations and wish you happy holidays as well!
Cars.com Review
- December 16, 2024
Service at Calstar was exceptional! From the very beginning, Suzy was upfront, kind, and fair. As a woman, she definitely helped make the car buying experience easy. Additionally, was in and out in only a couple of hours - a dream. Will return for my next ride!
Dealer Replied: We're delighted to hear that Suzy made your car-buying experience smooth and enjoyable at Calstar Motors! Our team is committed to providing exceptional service, and it's great to know we hit the mark. We look forward to welcoming you back for your next ride!
Google Review
- December 16, 2024
Response from the owner Replied: Thanks for the 5-star review, Jerico. We hope to see you again at CALSTAR MOTORS!
Google Review
- December 16, 2024
Response from the owner Replied: All of us at CALSTAR MOTORS are happy to see this wonderful feedback! Thank you, Glen!
Cars.com Review
- December 16, 2024
Great service and people. Suzy is a delight to work with. Well informed service personnel.
Dealer Replied: Thank you for the fantastic review, Laurie! We're so glad you enjoyed working with Suzy & the team here at Calstar Motors and we hope to see you again next time. Take care!
Cars.com Review
- December 15, 2024
Suzy made the transaction smooth and transparent. Her positive attitude and attention made us feel comfortable and happy through the process. Everyone at the dealership was friendly and attentive. You will not be disappointed.
Dealer Replied: We're delighted to hear that Suzy and the team at Calstar Motors made your experience smooth and enjoyable. It's great to know you felt comfortable throughout the process. Thank you for sharing your positive feedback!
Google Review
- December 15, 2024
I've had many experiences buying cars, and dealers. There's nothing better than dealing with transparent numbers and services. Suzy was the person who assisted me. She was great patient and helpful.
Response from the owner Replied: Hi Gabriela, thank you for sharing your experience with us at Calstar Motors! We're delighted to hear that Suzy provided transparent and helpful service. We appreciate your support and look forward to assisting you again in the future! Safe travels!
Cars.com Review
- December 15, 2024
Art was quick, great to work with and i’ll absolutely call him again when my next lease is up
Dealer Replied: Emily, thank you for visiting Art & the team here at Calstar Motors! We appreciate your kind feedback and look forward to seeing you again in the future!
Cars.com Review
- December 15, 2024
Art was great! I am very satisfied with his efforts, everything was perfect. Looking forward to my new E Class
Dealer Replied: Levon, we're delighted to hear that Art provided you with a perfect experience at Calstar Motors. Enjoy your new E Class and thank you for the kind words!
Cars.com Review
- December 15, 2024
I had the pleasure of working with Art recently, and I can confidently say he's one of the best salespeople I've encountered. Art was professional, knowledgeable, and genuinely interested in helping me find the right car. He took the time to understand my preferences and provided honest, insightful...
Dealer Replied: Mariam, we're delighted to hear that Art provided such a professional and supportive experience at Calstar Motors. Thank you for sharing your positive feedback!
Cars.com Review
- December 14, 2024
Art was great! My experience was amazing and I’m really happy with the service. Definitely recommend!
Dealer Replied: Clarissa, we're delighted to hear that Art provided you with an amazing experience at Calstar Motors! Thank you for recommending us and sharing your positive feedback.
Cars.com Review
- December 14, 2024
Suzy was great! I felt her vibe and great energy from the beginning. I knew I could trust her! She made the process smooth! Pero she’s amazing!
Dealer Replied: We're delighted to hear that Suzy's energy and professionalism made your experience at Calstar Motors a smooth one! Thank you for sharing such positive feedback, and we're glad she earned your trust.
Cars.com Review
- December 14, 2024
Art was amazing to work with! He was knowledgeable, patient, and truly cared about finding the right car for me. The process was smooth and pressure-free, and I couldn’t be happier with my purchase. Highly recommend asking for Art!
Dealer Replied: Emil, we're delighted to hear that Art provided such a great experience at Calstar Motors! Thank you for the recommendation and enjoy your new car!
Cars.com Review
- December 14, 2024
I recently had the pleasure of working with Art, and I can confidently say it was the best car-buying experience I’ve ever had. Art genuinely listened to my needs and helped me find the perfect GLC with the exact options I wanted.
Dealer Replied: Jack, we're delighted to hear that Art provided you with such a fantastic car-buying experience at Calstar Motors. Enjoy your new GLC and thank you for choosing us!
Google Review
- December 14, 2024
My friend and I have been referring people to choose Calstar Moter since 2019 when the old sales team was here. But the new sales team never honors what we have done, and I never expected getting an EQB300 would turn into a $15,000 lesson:Lack of Transparency About Charging Issues: The sales team...
Response from the owner Replied: Thank you for sharing these thoughts. I'd like the opportunity to provide some clarification regarding your review. Firstly, we'd like to express our regret that you were unsatisfied with your choice of vehicle - this certainly is not the outcome we expect or hope for. We'd like to point out that we did invite you back to see if you'd like to trade in for another vehicle; unfortunately, your expectations were beyond what we were capable of providing under the circumstances. Lastly, we encourage you to reach out to Mercedes Benz Financial Services at 800-654-6222 to inquire about any security deposit you may be owed. Respectfully, Armen Vardanyan - General Sales Manager - avardanyan@calstarmercedes.com
Cars.com Review
- December 13, 2024
I had the best experience at this dealership, and a huge part of that was due to Em who helped me purchase my Mercedes EQB. From start to finish, Em was incredibly patient, kind, and attentive to my needs. She took the time to answer all of my questions and made sure I felt comfortable every step of...
Dealer Replied: Danielle, we're delighted to hear that Em provided such a positive experience during your visit to Calstar Motors. It's wonderful knowing she made the process smooth and enjoyable for you. Thank you for recommending us, and we look forward to seeing your friends and family in the future!
Cars.com Review
- December 13, 2024
Wow what great customer service Art provided! Art was very professional, friendly and knowledgeable about Mercedez and was able to answer all of my questions. I will be referring all my friends and family to him! Stellar!
Dealer Replied: Marina, we're delighted to hear that Art provided such excellent service at Calstar Motors! Thank you for recommending us to your friends and family. We look forward to seeing you again in the future!
Cars.com Review
- December 13, 2024
I had an excellent experience working with Art. I purchased a car from him and he made the process so quick.
Dealer Replied: Thank you for sharing your experience! We're delighted to hear that Art made the car-buying process quick and enjoyable at Calstar Motors. Enjoy your new vehicle!
Cars.com Review
- December 13, 2024
Art was so helpful. He answered all my questions, showed me the car that I was looking for and even let me test drive!!! Overall highly recommend this dealership and Art specifically.
Dealer Replied: Maggie, we're delighted to hear that Art provided such a helpful experience at Calstar Motors! Thank you for recommending us and sharing your positive feedback. Enjoy the ride!
Cars.com Review
- December 13, 2024
My first time purchasing a car from Calstar Motors Glendale ! Once we walked in the staff welcomed us very nicely.. our rep Art Tersaakyan was very professional and knowledgeable. We did not waste any time very straightforward explained us and showed us exactly what we were looking for and the deal...
Dealer Replied: Tereza, we're delighted to hear that Art and the Calstar Motors team made your car-buying experience smooth and enjoyable. Thank you for choosing us, and we look forward to welcoming you back in the future!
Cars.com Review
- December 13, 2024
CalStar is always a pleasant dealership to visit, I am always greeted with friendly faces and assisted in a timely manner. Art T has been the go to individual for my family and I for years. You always know that he is doing what is right for his clients and you will never leave thinking you could...
Dealer Replied: Thank you for taking the time to share your recent review! We're so happy that Art has provided you with exceptional service throughout the years! We appreciate you as a loyal customer to the Calstar Motors family!
Yelp Review
- December 13, 2024
I had an outstanding experience at Calstar Motors and I can't recommend them enough! From the moment I walked in I was treated with kindness and professionalism. Em, was my salesperson and she was absolutely amazing. She was patient, informative, and always took the time to answer all of my...
Yelp Review
- December 13, 2024
They only cares about the survey.I am writing to express my dissatisfaction with the experience I have had with my EQB 300 and the associated sales process at this dealershipFirst, the EQB 300 I purchased was advertised as having a 30-minute fast-charging capability, which was a key feature...
Cars.com Review
- December 13, 2024
Goerge has been helpful since the very first car I bought back in 2019. I've purchased 2 cars and he knows exactly what you're looking for if you're struggling :)
Dealer Replied: We're delighted to hear that Goerge has been consistently helpful with your car purchases at Calstar Motors! It's great knowing he could assist you in finding exactly what you needed. Thank you for choosing us again!
Cars.com Review
- December 12, 2024
When I was looking for my dream car last month I had several to see. The first car I saw was the car I purchased and I can honestly say its 90% because of the personal attention given to me by Suzy Arutyunyan. Her close and personal attention to my wants and needs made me feel special and it was...
Dealer Replied: Troy, it's fantastic to hear that Suzy's personal attention and expertise made your car-buying experience at Calstar Motors so special! We're delighted you found your dream car with us. Enjoy every moment on the road, and thank you for choosing our team!
Cars.com Review
- December 12, 2024
I had an amazing experience at Cal Motors thanks to Suzie, who helped me find my dream car and made the entire process seamless. Suzie's excellent communication started from the very beginning, and her warm and genuine personality made me feel comfortable and at ease, despite my initial nervousness....
Dealer Replied: We're delighted to hear that Suzie made your experience at Calstar Motors so enjoyable and stress-free. It's great to know she was attentive and supportive throughout the process. Enjoy your dream car!
Yelp Review
- December 12, 2024
Worst service. They don't have enough technicians for electrical vehicles. Why are you selling them? My vehicle is not drivable I'm paying payments for a car sitting in my driveway! Unbelievable.
Elizabeth M. Replied: Mary, I'm sorry to hear of your frustration and would like the opportunity to discuss these concerns with you in greater detail. At your earliest convenience, would you please contact me directly? Thank you, Joe Castro - Service Director - jcastro@calstarmercedes.com
Cars.com Review
- December 12, 2024
We satisfied your services and like our new Mercedes’ so much. We are happy to have Suzy to serve us!
Dealer Replied: Coco, we're delighted to hear that Suzy and the Calstar Motors team provided a satisfying experience! Enjoy your new Mercedes-Benz!
Cars.com Review
- December 11, 2024
Andrew guided me effortlessly through the entire leasing process, I drove off in a brand new Mercedes Benz with all the bells and whistles included. Andrew went above and beyond and also recommended a great Peruvian restaurant near by for lunch. I highly recommend reaching out to Andrew if you’re in...
Dealer Replied: David, we're delighted to hear that Andrew made your leasing experience smooth and enjoyable at Calstar Motors. It's fantastic that he could also recommend a great lunch spot! We appreciate your recommendation and look forward to seeing you again in the future.
Cars.com Review
- December 11, 2024
Nice and clean environment, all the staff members were so friendly. Everyone greeted me and offered to help. Art Vartanyan, our salesman was very helpful, professional and made us feel like we were in good hands throughout the entire process. He made everything go smoothly.
Dealer Replied: Pierre, we're delighted to hear that Art and the team at Calstar Motors provided you with such a welcoming experience. It's great to know everything went smoothly for you! Thank you for sharing your feedback!
Google Review
- December 11, 2024
The Best Time of the Day, Driving My E Class Benz Sedan .The Drive is Smooth the interior is great ,sound climate everything .I love the drive , the CALSTAR team is awesome and the Service dept.is the Best.
Response from the owner Replied: Thank you for the fantastic review, Khatchig! We appreciate your kind words and look forward to seeing you again next time here at Calstar Motors, Inc.!
Google Review
- December 11, 2024
If you're in need of an excellent, MBZ service advisor, ask for Gilbert Martinez!
Response from the owner Replied: Cedric, We're so glad to hear it! Thank you for rating us five stars! – CALSTAR MOTORS
Google Review
- December 10, 2024
Service advisor, Noel was highly efficient and very professional. However, scheduling maintenance was difficult and servicing the vehicle was very slow. They need more phone operators, coordinators and mechanics. It would also be helpful to have more loaner vehicles for services that take up...
Response from the owner Replied: Ibrahim, thank you for sharing your detailed feedback! We're glad to hear that Noel, David Gomez, and Andreh provided excellent service during your visits at Calstar Motors. We appreciate the constructive comments regarding scheduling and loaner vehicles as well; we'll work on improving these areas. Safe travels with your E350!
Google Review
- December 10, 2024
Taylor Price took care of me, he was very professional and took care of every detail on the making of a new car’s key. He was wonderfull!!!👍👍
Response from the owner Replied: Hi Norma, we're delighted to hear that Taylor provided you with such professional service at Calstar Motors. We hope to see you next time! Enjoy your new ride!
Google Review
- December 10, 2024
I brought my car in regarding a “recall”. Outstanding service
Response from the owner Replied: Marilyn, thank you for trusting CALSTAR MOTORS with your business!
Cars.com Review
- December 10, 2024
I have done business with George for many years now. He is a no xx guy who gets straight to the point and saves a lot of headache. I know for sure who I am going to go next when the time comes to get a new car.
Dealer Replied: Randy, it's fantastic to hear that George has consistently provided you with a straightforward and efficient experience at Calstar Motors. We appreciate your loyalty and look forward to assisting you with your next car purchase!
Cars.com Review
- December 10, 2024
Karo has been excellent throughout the years. I always buy my cars from him for last 10+ years. Keep up the good work.
Dealer Replied: Hi Ani, thank you for your loyalty and kind words about Karo! We're delighted to hear he's been providing excellent service at Calstar Motors over the years. We look forward to assisting with your future car needs! Safe travels!
Cars.com Review
- December 10, 2024
Efficient, trustworthy, professional, family-oriented, friendly, knowledgeable, honest, seamless, attentive, flexible, reliable, thorough, approachable, fair
Dealer Replied: Nick, thank you for highlighting the qualities that make Calstar Motors special! We're delighted to know your experience was so positive. If there's anything else we can do for you, just let us know!
Cars.com Review
- December 09, 2024
George was helpful throughout the entire process and really explained everything in detail. I really appreciate it how precise he was. Definitely coming back for my next Mercedes to see George!
Dealer Replied: We're delighted to hear that George provided such detailed assistance during your visit at Calstar Motors! Thank you for sharing your experience, and we look forward to welcoming you back for your next Mercedes.
Cars.com Review
- December 09, 2024
I had the absolute pleasure of working with Suzy, and I can honestly say she made my experience unforgettable! From the moment I walked in, her warmth and genuine care made me feel like I was in the best hands. Suzy took the time to listen to my needs and went above and beyond to make sure I...
Dealer Replied: Thank you for sharing your wonderful experience with Suzy at Calstar Motors! We're delighted to hear that her warmth, expertise, and dedication made such a positive impact on your visit. It's great knowing she provided the seamless service we strive for. We look forward to welcoming you back in the future!
Google Review
- December 09, 2024
Response from the owner Replied: Reviews like this one make our day, Susan! Thanks from the CALSTAR MOTORS team.
Cars.com Review
- December 08, 2024
Easy purchasing processing, and the service customenr service received from Erik was awesome, Erik is the best!!
Dealer Replied: We're delighted to hear that Erik provided you with awesome service during your purchasing process at Calstar Motors! Thank you for sharing your experience, and enjoy the new ride!
Cars.com Review
- December 08, 2024
I m first buyer from calstars motors , and suzy been helped since i found her on internet and she made me come in with full info on car and buy, thanks suzy always recommend you.
Dealer Replied: Gavin, we're delighted to hear that Suzy provided you with all the information you needed and made your first buying experience at Calstar Motors a great one. Thank you for recommending us!
Cars.com Review
- December 07, 2024
I bought three cars from Suzy and can’t recommend her enough. She made the process of buying a car so smooth and carefree! I am and will be a returning customer at Calstar Mercedes!
Dealer Replied: Anush, we're delighted to hear that Suzy made your car-buying experience smooth and enjoyable at Calstar Motors. Thank you for being a loyal customer, and we look forward to seeing you again!
Cars.com Review
- December 07, 2024
Suzanna helped me through the entire process. I was having trouble looking for which car I wanted and she found me the perfect one! She’s a great and helpful person. Thank you so much!
Dealer Replied: Hi Ira, we're delighted to hear that Suzanna was able to assist you in finding the perfect car at Calstar Motors! Thank you for sharing your experience with us. Enjoy your new ride!
Cars.com Review
- December 07, 2024
Perfect dealership I’ve been shopping in this dealership for about 10 years very happy with all of my experience during the years Stuff is very professional Definitely recommend
Dealer Replied: Thank you for your loyalty and recommendation! We're delighted to hear that you've had consistently positive experiences with our team at Calstar Motors over the past decade. We look forward to serving you for many more years!
Cars.com Review
- December 07, 2024
Suzy is the absolute best and always takes care of you! She goes above and beyond and you always leave there with the biggest smile on your face 20/10 would always recommend!!
Dealer Replied: Kai, we're delighted to hear that Suzy made your experience at Calstar Motors so memorable! Your recommendation means a lot to us. Thank you for sharing such positive feedback!
Cars.com Review
- December 06, 2024
I love her, She is nice person. If you going to Calstar Motors always find Suzi Arutyunyan.
Dealer Replied: We're glad to hear you had a great experience with Suzi at Calstar Motors. We appreciate your recommendation and hope to see you again! Safe travels!
Cars.com Review
- December 06, 2024
Working with Andy at Calstar was an outstanding experience. He listened to my needs, answered all my questions, and made the entire car-buying process smooth and stress-free. His professionalism and genuine care really stood out. I couldn't be happier with my purchase and highly recommend him to...
Dealer Replied: Hi Gabriela, we're delighted to hear that Andy provided such a fantastic experience at Calstar Motors! We appreciate your recommendation and see you again! Enjoy your new ride!
Cars.com Review
- December 06, 2024
For my experience Cal Star MB is a world class dealership because of Art Tersaakyan. He’s expert, personable without being disingenuous and pushy. He shepherds a client through the process quickly and effortlessly. And his follow-up is extraordinary. I recommend cloning.
Dealer Replied: Richard, thank you for the glowing review! We're delighted to hear that Art provided such an exceptional experience at Calstar Motors. Your recommendation means a lot to us!
Cars.com Review
- December 06, 2024
Artak Avetyan provided excellent customer service I was so pleased with the service I received from Artak.He went above and beyond to help me find the perfect item.
Dealer Replied: Hi Lucy, we're delighted to hear that Artak provided you with excellent service at Calstar Motors. It's wonderful knowing he went above and beyond for you! Thank you for sharing your experience! Safe travels!
Cars.com Review
- December 06, 2024
Mr Artak was a very respectful,nice,and helpful man,he showed me everything about the vehicle that i wanted to see and was very open to helping me out in terms of knowledge of the car itself and was nice enough to explain everything more than once,Mr Artak really knew a lot about cars he answered...
Dealer Replied: Edrin, we're delighted to hear that Mr. Artak provided such a thorough and helpful experience at Calstar Motors! It's great to know he went above and beyond in assisting you with your vehicle questions. Thank you for sharing this fantastic feedback!
Google Review
- December 06, 2024
Excellent salesman and service when purchasing my vehicle.
Response from the owner Replied: Hi Ricky, we're happy to hear you had an excellent experience with both the salesman and service during your vehicle purchase at Calstar Motors!
Google Review
- December 06, 2024
Response from the owner Replied: Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- December 06, 2024
Response from the owner Replied: Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Google Review
- December 06, 2024
Response from the owner Replied: We are so grateful for your business at CALSTAR MOTORS, thank you very much!
Google Review
- December 05, 2024
Gilbert is an expert in maintenance and highly knowledgeable in his field. He is also very polite to customers and provides all services promptly. Gilbert offers advice with the customer’s best interests in mind, so you can rely on him for any service at Cal Star!
Response from the owner Replied: Seungjoo, we're delighted to hear that Gilbert provided an excellent service experience at Calstar Motors. Thank you for sharing your experience and trusting us with your vehicle needs! Safe travels!
Google Review
- December 05, 2024
Response from the owner Replied: Thanks for the great review of CALSTAR MOTORS, Andrew!
Google Review
- December 05, 2024
Response from the owner Replied: Paige - Your feedback is much appreciated! Thank you for supporting CALSTAR MOTORS.
Google Review
- December 04, 2024
Response from the owner Replied: Paul, we are grateful for your review. Thank you from all of us at CALSTAR MOTORS!
Google Review
- December 04, 2024
Response from the owner Replied: Thank you for supporting CALSTAR MOTORS, we appreciate your business!
Google Review
- December 03, 2024
We got great service and experience with Jora, and find out our car. We will be back to meet Jora once we need the other car.
Response from the owner Replied: Olivia, we're delighted to hear that Jora provided you with a great experience at Calstar Motors. We look forward to welcoming you back when you're ready for your next car!
Cars.com Review
- December 03, 2024
Andrew is amazingly. This is my second time looking at the Mercedes and when I decided to purchase, I came back to Andew after six months because of his professionalism and enthusiasm. I am a happy Mercedes owner thanks to Andew and his crew.
Dealer Replied: Michelle, we're delighted to hear that Andrew's professionalism and enthusiasm brought you back to Calstar Motors for your Mercedes purchase. Enjoy every moment with your new car!
Cars.com Review
- December 03, 2024
The dealership is fine but they can give better deals. Some people can be nicer. Em is a great person and works well.
Dealer Replied: MK, thank you for sharing your thoughts. We're glad to hear Em made a positive impression at Calstar Motors. Your feedback is valuable and will help us improve our service!
Google Review
- December 02, 2024
Response from the owner Replied: Hello Chona, we're happy you found our staff to be so supportive during your experience here at Calstar Mercedes. We are always more than happy to assist you if anything else comes up. Take care!
Cars.com Review
- December 02, 2024
Getting my new car was the best experience from any other car dealer. xxxxxxto Emmy and to the management
Dealer Replied: Toma, we're delighted to hear that Emmy and the Calstar Motors team made your car-buying experience exceptional. Thank you for choosing us!
Cars.com Review
- December 01, 2024
Andy G hands down was the Best Cars sales person I have ever dealt with. Definitely recommend him to my friends and family. He is so knowledgeable and helpful. Would I buy another car from him again? YES! Calstar treated me with the best service.
Dealer Replied: We're delighted to hear that Andy G provided such exceptional service during your visit to Calstar Motors! It's wonderful knowing you felt well taken care of and would recommend us. We look forward to assisting you with any future car needs!
Google Review
- November 30, 2024
I had the pleasure of working with Rafi, Andrew, John, and Justin at Calstar Motors, and I couldn't be more impressed with the level of service I received. From the moment I walked in, the team made me feel welcome and ensured that my needs were their top priority.Each team member went above and...
Response from the owner Replied: Gabriela, we're delighted to hear that Rafi, Andrew, John, and Justin provided you with such a welcoming experience at Calstar Motors. Your recommendation means the world to us! Thank you for choosing our dealership!
Google Review
- November 30, 2024
CALSTAR MOTORS is the dealer I am working with throughout many years when it is the time to think of a new Mercedes. I am very satisfied with the dealer's customer service and the overall experience.
Response from the owner Replied: Thank you for your loyalty and kind words about Calstar Motors! We're delighted to hear that our customer service has consistently met your expectations over the years. We look forward to assisting with all your future Mercedes needs!
Cars.com Review
- November 30, 2024
Dealership is super clean lots of friendly staff and lots of options for vehicles new and used. Andy G. is very knowledgeable in product and was super friendly and very helpful throughout the whole process.
Dealer Replied: Juliebee7, we're delighted to hear that Andy G. and the team at Calstar Motors provided you with a friendly and helpful experience! Thanks for highlighting our clean dealership and wide selection of vehicles. Enjoy your new ride!
Cars.com Review
- November 30, 2024
Easily the best car dealership I ever been to. It was like living the office tv show with all the charming and funny workers there! From Art, John and Armen they truly are the most interesting sales group in the world!
Dealer Replied: We're delighted to hear that our team at Calstar Motors made your visit enjoyable and memorable! Art, John, and Armen will be pleased with your kind words. Thanks for choosing us as the best dealership you've ever been to! Safe travels!
Cars.com Review
- November 30, 2024
Easily the best car dealership I ever been to. It was like living the office tv show with all the charming and funny workers there! From Art, John and Armen they truly are the most interesting sales group in the world!
Dealer Replied: We're delighted to hear that our team at Calstar Motors made your visit enjoyable and memorable! Art, John, and Armen will be pleased with your kind words. Thanks for choosing us as the best dealership you've ever been to! Safe travels!
Cars.com Review
- November 30, 2024
Art Vartanyan was very kind and professional. He took the time to listen to my needs and understood exactly what I was looking for in my next vehicle. He recommended several models that come equipped with my desired features and fit in my budget. Overall he made the whole process smooth and stress...
Dealer Replied: Alina, we're delighted to hear that Art provided such a smooth and stress-free experience at Calstar Motors. Thank you for sharing your positive feedback! Enjoy your new vehicle!
Cars.com Review
- November 30, 2024
Suzy is a professional, eager to make a deal, responsive and welcoming. Our deal went through fast, and she made it all happen without all the xx. We appreciate you.
Dealer Replied: Valentin, we're delighted to hear that Suzy provided such a seamless experience at Calstar Motors. Thank you for sharing your positive feedback!
Cars.com Review
- November 30, 2024
Jora is amazing person to work with. He provided the best customer service who prioritised my needs and preferences while showcasing the brand’s premium offerings. Jora provided the clear and transparent communication about financing, warranties and after-sales services. This is why I am loyal to...
Dealer Replied: Hi Siradegyan, thank you for sharing your experience with Jora and the team at Calstar Motors! We're delighted to hear that his exceptional service has contributed to your loyalty over the years. Enjoy driving your Mercedes, and we look forward to serving you again in the future! Safe travels!
Cars.com Review
- November 29, 2024
Jora was fantastic! He made a typically unbearable experience, pleasant and easy! Thank You so much!
Dealer Replied: Hi Betty, we're glad Jora made your experience pleasant and easy at Calstar Motors! We truly appreciate your kind words and see you next time! Safe travels!
Cars.com Review
- November 29, 2024
Wow this is hands down the best dealership i went to. Usually I dread the finance part but John Hong my finance manager was a star amongst Stars! I Definitley will let everyone know about Calstar Mercedes led by Armen and company!
Dealer Replied: Hi Vache, we're fantastic to hear that John and the team at Calstar Motors made your experience so positive! We appreciate you spreading the word about our dealership, and we're here whenever you need us. Enjoy your new Mercedes-Benz!
Cars.com Review
- November 29, 2024
Wow this is hands down the best dealership i went to. Usually I dread the finance part but John Hong my finance manager was a star amongst Stars! I Definitley will let everyone know about Calstar Mercedes led by Armen and company!
Dealer Replied: Hi Vache, we're fantastic to hear that John and the team at Calstar Motors made your experience so positive! We appreciate you spreading the word about our dealership, and we're here whenever you need us. Enjoy your new Mercedes-Benz!
Cars.com Review
- November 29, 2024
Great service, great guys and girl. was able to get a decent deal so far happy we’ll see.
Dealer Replied: Hi Dawar, we're glad to hear you had great service and were happy with the deal at Calstar Motors. We look forward to continuing to assist you again! Safe travels!
Cars.com Review
- November 29, 2024
Great service, great guys and girl. was able to get a decent deal so far happy we’ll see.
Dealer Replied: Hi Dawar, we're glad to hear you had great service and were happy with the deal at Calstar Motors. We look forward to continuing to assist you again! Safe travels!
Cars.com Review
- November 29, 2024
I had an excellent experience with Artak Vartanyan at Calstar Mercedes. His professionalism, attention to detail, and commitment to providing exceptional service made the entire process seamless and enjoyable. Artak went above and beyond to ensure all my questions were answered and that I was...
Dealer Replied: Hi Greg, thank you for your wonderful feedback! We're glad Artak provided exceptional service and made your experience seamless and enjoyable at Calstar Motors. We truly appreciate your recommendation! Safe travels!
Google Review
- November 28, 2024
Excellent service by Dennis.Ultimate professional.Very good job.
Response from the owner Replied: Hi Leon! Thank you for your continued trust in Calstar Motors! We're delighted to hear that Art and John made your experience smooth and enjoyable. Enjoy every moment with your new vehicle!
Google Review
- November 28, 2024
Response from the owner Replied: We're delighted to hear that Andy provided you with excellent service at Calstar Motors! Thank you for sharing this feedback! Safe travels!
Google Review
- November 28, 2024
Response from the owner Replied: Hi Syuzanna, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at (818) 246-1800 so we may assist you in moving forward towards a resolution.
Google Review
- November 28, 2024
Response from the owner Replied: Hi Young! Thank you for this glowing review and we're grateful to have you as our customer at Calstar Motors!
Google Review
- November 28, 2024
great service and timely delivery.
Response from the owner Replied: Hi Vartan! We’re delighted we could deliver an excellent experience at Calstar Motors!
Google Review
- November 28, 2024
Great service. Easiest experience buying a car ever.
Response from the owner Replied: Thanks so much, Darlene. We look forward to your next visit to CALSTAR MOTORS!
Google Review
- November 28, 2024
I was absolutely satisfied with my experience at Calstar! Jora helped me find my dream car that i’ve been waiting for and was super helpful with the process. He made the entire process easy and quick! Would definitely recommend Calstar to friends and family.
Response from the owner Replied: Tina, we're delighted to hear that Jora made your car-buying experience at Calstar Motors smooth and satisfying! Thank you for recommending us to your friends and family. Enjoy driving your dream car!
Google Review
- November 28, 2024
I bought a car from here, but the next day, the car had a minor issue. I drove over and walked in without an appointment. A sales manager (Carena) and the service manager immediately took care of my car and fixed it. This dealership provided very professional service.
Response from the owner Replied: Hi Wihan! We're glad to hear that Carena and the team at Calstar Motors were able to quickly resolve your car problem. We appreciate your understanding and are here for any future needs!
Google Review
- November 28, 2024
Friendly, professional, & great service.
Response from the owner Replied: Thank you for the positive review of CALSTAR MOTORS, Luis!
Google Review
- November 28, 2024
My time spent with Suzy was memorable. She made the experience such a wonderful time. She was superiorly knowledgeable and engaging. I will definite be back to see Suzy again.
Response from the owner Replied: Hi Troy! We're delighted to hear that Suzy made your experience at Calstar Motors so memorable and enjoyable! Our team takes pride in being knowledgeable and engaging, and it's great to know you'll be returning. Thank you for sharing this feedback!
Google Review
- November 28, 2024
Thanks to Hendrik Nazarian for his awesome customer service
Response from the owner Replied: Hi Nina! Thank you for leaving us this five-star review and the kind words about Hendrik from our service team at Calstar Motors! We'll see you next time!
Google Review
- November 23, 2024
My service advisor Andreh did an amazing job on my GLE. Thankful for his amazing service to my car.
Response from the owner Replied: Hi Josue, we're glad Andreh provided amazing service for your GLE at Calstar Motors. We appreciate your kind words! Safe travels!
Google Review
- November 23, 2024
Response from the owner Replied: Thank you for sharing your Great service experience with us at Calstar Motors. We look forward to serving you again! Safe travels!
Yelp Review
- November 22, 2024
Had the worst experience buying a car here a few months ago--but 4 hours into the purchase you kind of hope the end is near and don't want back out. From the sales manager to the finance manager who apparently at the time was new--made so many mistakes that things had to be torn up and done again. ...
Google Review
- November 21, 2024
Art at Calstar was very professional and courteous .Answered all the questions we had about the car. I referred my friends and family to him as well.
Response from the owner Replied: Hi Ann! Thank you for recommending Art and our team at Calstar Motors! We're glad to hear he provided such a professional experience. We appreciate your support!
Google Review
- November 21, 2024
I purchased my most recent vehicle from this dealership. I am very disappointed with one the service I received when I first purchased my vehicle not to mention all of the issues this vehicle has come with. I have experienced so many issues with my vehicle since purchasing. The locking system with...
Response from the owner Replied: Hi Renesha, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (818) 246-1800 when you have a chance. Thank you, and we look forward to hearing from you.
Google Review
- November 20, 2024
Response from the owner Replied: It makes us so happy to see positive reviews. Thank you from all of us at CALSTAR MOTORS!
Google Review
- November 20, 2024
First time at this dealership (I normally go to the Calabasas location) and Gilbert Martinez was absolutely amazing! He was very welcoming, friendly, and knowledgeable.I will definitely be coming back. Thanks, Gilbert!
Response from the owner Replied: Hi Dee-Dee! We're delighted to hear that Gilbert made your first visit to Calstar Motors memorable! Our team is always here to provide exceptional service, and we look forward to welcoming you back in the future. Safe travels until then!
Google Review
- November 19, 2024
Andreh, the service advisor, was the most unprofessional, and passive-aggressive “service” employee I have ever dealt with.He told me that he couldn’t honor the advertised price I received in the mail. When I asked him if he could call someone, he snarkily replied, “Who should I call?”I voiced my...
Response from the owner Replied: Hi Cyrus, we regret to hear that you had this experience with us. When you have an opportunity, please reach out to us at (818) 246-1800 so we can try to restore your confidence in our business. We hope to hear from you soon.
Yelp Review
- November 19, 2024
I purchased a set of new rims with Marc in Parts two weeks ago, he charged me a code deposit fee ($150x2) in order to return the old rims for reimbursement. I returned the old rims and did NOT receive a reimbursement. When I called him to find out why, he has been giving me a hard time as he said...
Google Review
- November 19, 2024
Response from the owner Replied: This is a fantastic review! Thanks from the entire team at CALSTAR MOTORS.
Google Review
- November 17, 2024
I am very happy with my purchase, thanks to Suzy Arutyunyan's help. She helped me get the car I wanted in the color I asked for. She was very helpful and a great salesperson to work with.
Response from the owner Replied: Hi Helena, we're delighted to hear that Suzy made your car-buying experience at Calstar Motors a positive one! It's wonderful knowing you got the exact car and color you wanted. Enjoy every mile in your new vehicle!
Google Review
- November 16, 2024
The service at CalStar Motors has always and continues to be exemplary. Chung Ngo has been my service advisor since 2013 and he always gets any job done in a timely manner and is very professional.
Response from the owner Replied: Hi Clayton, thank you for your loyalty and kind words about Calstar Motors! We're delighted to hear that Chung has consistently provided exemplary service since 2013. We look forward to continuing this tradition of excellence with you in the future! Safe travels!
Google Review
- November 16, 2024
Response from the owner Replied: Thank you, Sargis, for stopping by to leave CALSTAR MOTORS a wonderful review!
Google Review
- November 15, 2024
Suzy, Angel, and Anton. These are the folks that made our experience amazing. From the initial inquiry to delivery. Every step, every single one, was handled meticulously and with the utmost professionalism. We cannot stress enough how these folks eased our stress and made sure we had everything we...
Response from the owner Replied: Hi Abraham, we're delighted to hear that Suzy, Angel, and Anton made your experience at Calstar Motors exceptional! Our team is dedicated to providing top-notch service every step of the way. Thank you for choosing us!
Google Review
- November 14, 2024
Shout out to ANDY! Takes care of me everytime with the best deals!
Response from the owner Replied: Cheyanne, we appreciate your stellar review and shoutout to Andy at Calstar Motors! Safe travels!
Google Review
- November 14, 2024
Response from the owner Replied: Hi Sean! We're delighted to hear that Chung and Sam went above and beyond to make your experience at Calstar Motors smooth and stress-free. Thank you for sharing this positive feedback! Safe travels until we see you next time!
Google Review
- November 13, 2024
Response from the owner Replied: Hi! Thank you for leaving us this amazing review at Calstar Motors. We appreciate it!
Google Review
- November 12, 2024
Great to work with, can’t complain from the salesmen that helped us to the GM who made closing the deal possible. We got the car we wanted and the price we wanted. Definitely made us a loyal customer and will be buying more of our future Mercedes Benz from CalStar Motors. Great job love our hybrid....
Response from the owner Replied: EdRyWi Gee, we're delighted to hear that Jora and Arman made your daughter's first car purchase a memorable experience at Calstar Motors. Thank you for choosing us again, and we look forward to assisting with future purchases!
Google Review
- November 12, 2024
Excellent customer service, extremely knowledgeable sales personnel. I would recommend Mercedes lovers purchase from this dealership.
Response from the owner Replied: Hi Hratch! Thank you for recommending Calstar Motors! We're delighted to hear that our team provided excellent service and expertise. Enjoy your Mercedes experience!
Google Review
- November 12, 2024
Treated with so much sympathy and respect. I'm a first-time Mercedes owner; first time I've gone for service for it. I'm very much a fan. Haven't been treated in such a courtly way before in a car service department!
Response from the owner Replied: Jill, we're glad to hear Andreh took good care of you at Calstar Motors! It's great that you're enjoying the smoother ride with your new tires. Thanks for sharing your experience!
Google Review
- November 12, 2024
I had a wonderful experience at Calstar! Suzy was incredibly friendly and upfront about pricing, which I really appreciated as a first-time buyer. I was concerned about financing, but Suzy and the team at Calstar made the process smooth and easy. Now I'm enjoying driving my C43! Definitely recommend...
Response from the owner Replied: Hi Jason, we're delighted to hear that Suzy and the Calstar Motors team made your first-time buying experience a smooth one. We appreciate your recommendation and see you again! Enjoy cruising in your new C43!
Google Review
- November 08, 2024
Response from the owner Replied: We are honored to receive your support, Narek. Thank you! - CALSTAR MOTORS Team
Google Review
- November 07, 2024
Sales rep. Art Mercedez's quick and accurate procedure, even though we were walking in customer, we drove a new car in. 2 and half hoursThank you
Response from the owner Replied: Yoshiaki, we're delighted to hear that Art provided you with such efficient service at Calstar Motors. Enjoy your new car and thank you for choosing us!
Google Review
- November 07, 2024
Response from the owner Replied: Hi Susana, thank you for the high star rating! Please don't hesitate to let us know if there's anything else we can do for you.
Google Review
- November 06, 2024
Response from the owner Replied: We’re elated to get your positive review of CALSTAR MOTORS. Thank you for the kudos, Nicole!
Yelp Review
- November 04, 2024
"I recently had a disappointing experience at this repair shop. My wife's car main LCD broke down, and we hoped to get it fixed here, but the manager ( Sam ) was both unprofessional and rude. Instead of understanding our urgent situation, he refused to even take the car in, with no clear explanation...
Yelp Review
- November 04, 2024
Horrible Service! THEY REFUSE SERVICE!I drive a brand new Mercedes not even gotten the car for a year. On Oct 28 I took it to the Mercedes dealership in Van Nuys because the whole car was shaking the dashboard was going off and the whole car was just a disaster. They kept my car NOT providing me...
Google Review
- November 03, 2024
Response from the owner Replied: Aagajohn, thanks for giving us the opportunity to serve you! - The CALSTAR MOTORS Team
Google Review
- November 02, 2024
Thank you Mr Chung from Mercedes Benz in Glendale for conducting the annual service for my car.
Response from the owner Replied: Hi Adrine, we're glad Chung took great care of your car during its annual service at Calstar Motors. We look forward to serving you again! Safe travels!
Google Review
- November 01, 2024
Response from the owner Replied: Hi Cengiz, we're delighted to hear that Gilbert provided you with helpful and informative service at Calstar Motors. We look forward to serving you again! Have a great ride!
Google Review
- November 01, 2024
I just had a wonderful service experience with Andreh for a car service. Everything went so smoothly and I really appreciated the professionalism.
Response from the owner Replied: Hi Sarina, we're delighted to hear that Andreh provided you with a smooth and professional service experience at Calstar Motors. We look forward to serving you again! Have a great ride!
Google Review
- October 31, 2024
Response from the owner Replied: Hi Liana, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at (818) 246-1800 so we can work with you to make this right.
Google Review
- October 30, 2024
It has been 4 long months of trying to resolve a mechanical issue that unfortunately ended with me having to surrender my Mercedes. If it wasn't for the wonderful, unconditional, caring, understanding, patient, professional service I received throughout these 4 months, I would have been a basket...
Response from the owner Replied: Monica, thank you for your feedback and loyalty to Calstar Motors! We're glad Sam and Andreh provided extraordinary service, though we're sorry about the Uber experience. Happy Holidays, and we look forward to seeing you next time!
Google Review
- October 30, 2024
Service was great and on time.
Response from the owner Replied: Hello Bobby, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- October 29, 2024
I had an fabulous experience at Calstar Mercedes! Erik and Angel went above and beyond to help me get the car i was dreaming about. From the moment I walked in, their professionalism and dedication to customer service were incredible. I couldn’t be happier with my new car and the outstanding service...
Response from the owner Replied: Hayk, we're delighted to hear that Erik and Angel made your experience at Calstar Motors exceptional! Thank you for recommending us, and enjoy driving your dream car!
Google Review
- October 29, 2024
Arees is very nice person to talk to with regards to my possible choices. He was very patient in explaining everything I wanted to hear before I made my decision.Gor the financial guy is very knowledgeable on what he does. Both Arees and Gor are asset of the company. They both deserve to work in a...
Response from the owner Replied: Thelma, we're delighted to hear that Mr. Chung exceeded your expectations at Calstar Motors! We agree—he's a fantastic asset to our team. Thank you for sharing your experience with us!
Google Review
- October 28, 2024
Suzy Arutyunyan and John Hong were both equally kind, trustworthy and fantastic.Suzy made my experience seamless and effortless. I found a Certified Pre-Owned GLC 300 4MATIC Coupe online that I fell in love with. When I inquired, Suzy sent me a thorough packet with every last detail about the...
Response from the owner Replied: Marc, we're delighted to hear that Suzy and John made your experience at Calstar Motors so memorable! It's fantastic to know they went above and beyond in helping you with the GLC 300 4MATIC Coupe. We appreciate your recommendation and look forward to seeing you for future services!
Google Review
- October 27, 2024
I wanted to express my satisfaction with the recent service experience. I was very impressed with the level of knowledge, efficiency, and responsiveness shown. The entire process was smooth, quick, and exceeded my expectations.Thank you for providing such high-quality service. It’s refreshing to...
Response from the owner Replied: Hi Ara, we're delighted to hear that Suzy and John provided you with an exceptional service experience at Calstar Motors. We look forward to serving you again! Have a great ride!
Google Review
- October 27, 2024
I had a fantastic experience at the Mercedes-Benz dealership thanks to Erik. He provided excellent service, guiding me to the perfect car with professionalism and a friendly attitude. I highly recommend asking for Erik for a top-notch car-buying experience!
Response from the owner Replied: Hi Ani, thank you for your kind review; we are happy to pass along your comments to the team here at Calstar Mercedes! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- October 27, 2024
Response from the owner Replied: We're so glad we delivered a 5-star experience, Irene. Thank you for choosing CALSTAR MOTORS!
Google Review
- October 26, 2024
We had the best experience ever. Im telling you if i ever have to buy again. Im definitely following our saleslady
Response from the owner Replied: Hi Shalonda, we're delighted to hear about your fantastic experience with our team at Calstar Motors! We look forward to welcoming you back whenever you're ready for another purchase! Safe travels!
Google Review
- October 26, 2024
Ara did great job to find me the right car. Great customer service!
Response from the owner Replied: Sunjay, we are so thankful for your business and appreciate your shoutout to Ara! - The CALSTAR MOTORS Team
Google Review
- October 23, 2024
Response from the owner Replied: It was our privilege to serve you, thanks so much! - The CALSTAR MOTORS Team
Google Review
- October 23, 2024
Excellent service
Response from the owner Replied: Hello Sarkis, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
Yelp Review
- October 23, 2024
Would like to talk to Joe Castro re my 230SlkMercedes car that was in the shop sinceSeptember 5, 2024 with AndrehMansouri,Service Advisor. There is a beeping noise Going off and on when putting the top down and up or while driving. Sincerely,Carmelina Geronca213 448 9261Good morning Mr Castro,Thank...
Elizabeth M. Replied: Lina, I'm sorry to hear about your experience and the issues with the revised estimate. This is certainly not what we aim for in terms of service quality. Please reach out so we can discuss this further and work toward a resolution that meets your expectations. Thank you, Joe Castro - Service Director - jcastro@calstarmercedes.com
Google Review
- October 23, 2024
Response from the owner Replied: Aubin, we're delighted to hear that David and Chung provided you with excellent service at Calstar Motors. Thank you for sharing your experience!
Google Review
- October 23, 2024
I received the service by Chung Ngo. It was great as always.
Response from the owner Replied: Naiyana, thank you for sharing your great experience with Chung at Calstar Motors! Safe travels!
Google Review
- October 23, 2024
Response from the owner Replied: Thanks so much, Milton! The CALSTAR MOTORS team looks forward to seeing you again down the road.
Google Review
- October 23, 2024
Response from the owner Replied: Ayda, we are delighted to get your review of CALSTAR MOTORS. Thank you so much!
Google Review
- October 23, 2024
Jora was the one that helped me lease my car. He was very professional, caring, and honest. He was able to help me pick the perfect car for me at an affordable price. He was very patient and explained everything in detail. I highly recommend him!
Response from the owner Replied: Hi Angeline, we're delighted to hear that Jora provided such a professional and caring experience at Calstar Motors. Thank you for recommending him, and enjoy your new car!
Google Review
- October 22, 2024
Very good customer service provided by; Hovik (Sales Rep) Sevan (Manager) & John (Finances.)All three are professional, honest, friendly and posses great work ethic! The whole process to get my AMG CLA35 was fast & efficient.Thank you Hovik, Sevan & John for making me feel at home during the...
Response from the owner Replied: Thank you for sharing your experience with us at Calstar Motors! We're delighted to hear that Hovik, Sevan, and John provided excellent service during your AMG CLA 35 purchase. Enjoy the ride!
Google Review
- October 20, 2024
Great customer service by Andreh and Calstar motors staff. Quick and friendly
Response from the owner Replied: Hi Arin, we're happy to hear you received great customer service from Andreh and the Calstar Motors staff at Calstar Motors. We look forward to serving you again! Have a great ride!
Yelp Review
- October 19, 2024
I got in touch with Suzy after messaging online for a listing that I was interested in. She was very fast in responding and I visited last weekend to test drive it. From the moment I walked in and met Suzy, I knew that I was in good hands. Her knowledge and demeanor is unmatched! I've been to...
Elizabeth M. Replied: Jeffrey, we're delighted to hear that Suzy provided such a seamless and positive experience at Calstar Motors. Thank you for the recommendation, and we look forward to assisting with your next vehicle!
Google Review
- October 19, 2024
Response from the owner Replied: Jerry, thank you for your positive review of CALSTAR MOTORS!
Google Review
- October 17, 2024
Response from the owner Replied: Thank you for being such a great customer of CALSTAR MOTORS, Gustavo!
Google Review
- October 16, 2024
I had a great experience at CalStar Motors when I leased a 2024 Mercedes Benz EQE 350+. My VIP Client Manager: Suzy Arutyunyan was a delight to work with. I highly recommend Suzy and the folks at CalStar for your next Mercedes Benz.
Response from the owner Replied: Neil, we're delighted to hear that Sam and Chung provided exceptional service during your visit at Calstar Motors. Thank you for recommending us for Mercedes-Benz service needs! Safe travels ahead!
Google Review
- October 16, 2024
Response from the owner Replied: Joe, thank you for your positive review. We really appreciate it! - The CALSTAR MOTORS team
Google Review
- October 15, 2024
Response from the owner Replied: Alejandra, thank you for your business and kind review! We hope to see you again at CALSTAR MOTORS.
Yelp Review
- October 14, 2024
I called the manager of the Calstar Motors Mercedes Benz, Sam Santiliana, today and I am really disappointed with the type of treatment and had a negative experience in this location. Andreh Mansouri, Serviceadvisor had the knee pad dashboard by the ignition replaced for $1,191.00. That was paid...
Elizabeth M. Replied: Lina, I'm sorry to hear about your experience and the issues with the revised estimate. This is certainly not what we aim for in terms of service quality. Please reach out so we can discuss this further and work toward a resolution that meets your expectations. Thank you, Joe Castro - Service Director - jcastro@calstarmercedes.com
Google Review
- October 14, 2024
I had a wonderful experience leasing an EQE from Suzy Arutyunyan! The process was incredibly quick and painless, and exactly what I was hoping for from a car buying experience. She is great to work with and I would highly recommend that anyone looking for a fantastic deal without all of the typical...
Response from the owner Replied: Hi Nate, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- October 12, 2024
Response from the owner Replied: Evelyn, thank you for taking the time to leave CALSTAR MOTORS a review!
Google Review
- October 11, 2024
Great customer service!!! Very professional
Response from the owner Replied: Hi Isaac, we’re happy to hear you enjoyed our professional customer service at Calstar Motors!
Google Review
- October 11, 2024
Great experience, kind sales!
Response from the owner Replied: We’re delighted to get your 5-star review, Jiaqi. Thank you!
Google Review
- October 11, 2024
CalStar really came through after my car accident, big shout out to Andrew he took his time allowing me to enjoy the car shopping experience and remain stress free. Also want to thank Carina she picked up where Andrew and I left off and helped seal the deal! Officially a Benz owner thanks to them😆
Response from the owner Replied: Creana, we're delighted to hear that Andrew and Carina made your car shopping experience enjoyable at Calstar Motors. Congratulations on becoming a Benz owner! Enjoy the ride!
Google Review
- October 11, 2024
Response from the owner Replied: Cindy, thank you for recommending David and sharing your positive experience with us at Calstar Motors! We're delighted to hear he provided excellent service and accommodated your schedule.
Google Review
- October 10, 2024
I came in not expecting to lease/buy but I had a great experience with a sales associate (Art V.) who listened to what I was looking for (not a big car fan), showed me a small EV SUV and answered all my questions. It was low-pressure with complete focus on my needs. He helped broaden my...
Response from the owner Replied: Robin, we're delighted to hear that Art and the Calstar Motors team provided such a seamless experience for you! Enjoy your new EQB 250+ SUV, and thank you for choosing us. Safe travels ahead!
Google Review
- October 10, 2024
My service agent Chung is helpful and explains what is needed to be done
Response from the owner Replied: Chung and our team at Calstar Motors appreciate your review! We look forward to seeing you next time, Cheryl!
Google Review
- October 08, 2024
Response from the owner Replied: Laurie, thank you for the wonderful feedback! We're delighted to hear that Suzy and our Calstar Motors team provided such a positive experience. We appreciate your support!
Google Review
- October 08, 2024
Stay far away from this place, the GSM Armen is absolutely TERRIBLE. We have bought 5 cars from this dealership, all they do is try to manipulate customers and get over on them.This past weekend, i signed a contact , i gave my check and everything was agreed upon thanks to Justin( who always gives...
Yelp Review
- October 08, 2024
This Dealership is garbage. From top to bottom. A rock hit my windshield and I needed to replace it. I called this dealership SEVERAL TIMES with no one answering! I went down there in person to make an appointment. No one in in sight at the service desk (BIG SURPRISE). The lack of attention and...
Elizabeth M. Replied: David, thank you for the review. I'm sorry to hear that this experience didn't leave you with a better impression of our dealership. Your feedback is appreciated and will be used to help us improve our service & communication moving forward. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Joe Castro - Service Director - jcastro@calstarmercedes.com
Google Review
- October 06, 2024
I have bought this car after the end of lease and also bought the very expensive warranty. When I was in at Mercedes Benz service last week to have the A1 service done based on the Notification received from the car dash screen, I also mentioned the fact that sometimes the car doesn't crank when I...
Response from the owner Replied: Hi Sofi, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (818) 246-1800. We look forward to hearing from you.
Google Review
- October 06, 2024
Professional, kind, efficient, a wonderful experience! Art and Billy went above and beyond!
Response from the owner Replied: Hi Linda, we're so glad to hear that Art and Billy provided professional, kind, and efficient service at Calstar Motors. We hope to see you next time! Enjoy your new ride!
Google Review
- October 05, 2024
Great dealership, worked with David from service who gave me good discounts and great service! Fast and professional.
Response from the owner Replied: Daniel, we're delighted to hear that David provided you with excellent service at Calstar Motors. Thank you for sharing your positive experience!
Google Review
- October 05, 2024
Thank you Suzi.You are the best!
Response from the owner Replied: Hi Narine, we’re glad to hear Suzi made such a positive impression at Calstar Motors!
Google Review
- October 04, 2024
Response from the owner Replied: Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at CALSTAR MOTORS!
Google Review
- October 04, 2024
I had a pleasure working with Andre and he met my expectations giving excellent service. I amVery grateful to him.
Response from the owner Replied: Iren, we're delighted to hear that Andre provided you with excellent service at Calstar Motors. Thank you for sharing your experience!
Google Review
- October 04, 2024
He was aswome thank you for great service
Response from the owner Replied: Everyone here at CALSTAR MOTORS appreciates the positive feedback. Thank you, Maria!
Google Review
- October 04, 2024
Response from the owner Replied: Zhenya, we are thrilled to see the positive feedback. Thank you for choosing CALSTAR MOTORS!
Google Review
- October 04, 2024
Response from the owner Replied: All of us at CALSTAR MOTORS appreciate your great review, thank you!
Google Review
- October 04, 2024
Thank you Art and John for helping me every step of the way!
Response from the owner Replied: Thank you for your positive review and shoutout to Art and John at Calstar Motors, Destiney! Safe travels!
Google Review
- October 01, 2024
Response from the owner Replied: We are thrilled to see your positive review! The CALSTAR MOTORS team looks forward to your next visit with us. Take care!
Google Review
- October 01, 2024
Response from the owner Replied: Hi Simon, thank you for the 5-star rating!-The Calstar Motors Team
Google Review
- September 30, 2024
Suzy and Andrew were amazing in helping me getting in and out of the dealership.
Response from the owner Replied: We appreciate the shoutout to Suzy and Andrew! We look forward to assisting you again, Jonathan! - CALSTAR MOTORS
Google Review
- September 30, 2024
Best experience, best prices!!
Response from the owner Replied: Hi Edward, we're glad you had a great experience with us at Calstar Motors!
Google Review
- September 30, 2024
Response from the owner Replied: We love to see great reviews. Thank you from all of us at CALSTAR MOTORS, Lilit!
Google Review
- September 30, 2024
This dealership was really helpful … Suzy and Anton were the ones that helped me in buying my first Mercedes Benz I can’t stress enough that was the best decision I’ve made they made the progress fast and easy and were amazing to work with ill definitely be recommending this dealership and both of...
Response from the owner Replied: Hi Bladimir, we're delighted to hear that Suzy and Anton made your first Mercedes-Benz purchase a fantastic experience at Calstar Motors. Thanks for recommending us, and we look forward to seeing you again! Enjoy your new ride!
Google Review
- September 30, 2024
Amazing serviceAmazing salesperson I would give not only 5 star but 10
Response from the owner Replied: Hi Amy, we’re happy to hear you had an amazing experience at Calstar Motors!
Google Review
- September 28, 2024
Response from the owner Replied: We're delighted to hear that Chiong has been providing exceptional service at Calstar Motors! We look forward to serving you again! Have a great ride!
Google Review
- September 28, 2024
This is my second Mercedes from Calstar Motors. I’ve been to other dealerships and Mercedes is the same car wherever you buy it, but the service and attention I get at Calstar motors is by far the best out of all the dealerships I have ever dealt with. They act more like family than a dealer. They...
Response from the owner Replied: Shireen, thank you for your continued trust in Calstar Motors! We're delighted to hear that Art, Andy, and John made your experience feel like family. Enjoy the new Mercedes!
Google Review
- September 28, 2024
Great Experience! Thanks to Artak for the help!
Response from the owner Replied: Hi Marianna, thank you for sharing your Great experience with Artak at Calstar Motors!
Google Review
- September 27, 2024
I had a great experience with Erik Sargsyan at Calstar Mercedes Glendale!He was super friendly and really knew his stuff, making the whole process smooth and stress-free.Erik took the time to listen to what I was looking for and helped me find the perfect car. Whether you’re a first-time buyer or...
Response from the owner Replied: Hi Roy! We're delighted to hear that Erik made your experience at Calstar Motors so smooth and enjoyable. Thanks for the recommendation! Enjoy your car!
Google Review
- September 26, 2024
Response from the owner Replied: Hello Vardan, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Here at Calstar Mercedes, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (818) 246-1800 to discuss ways we can better serve you in the future.
Google Review
- September 26, 2024
Response from the owner Replied: We’re glad we could deliver a 5-star experience, Fer!
Google Review
- September 26, 2024
I’m so happy with the service that I got from calstar motors I hardly recommend because the service is very good and they definitely deserve a 5 star
Response from the owner Replied: Joseph, we're delighted to hear you're happy with the service at Calstar Motors! Thanks for recommending us and sharing your positive experience.
Google Review
- September 26, 2024
Response from the owner Replied: Thank you for your confidence in CALSTAR MOTORS! We appreciate your business.
Google Review
- September 25, 2024
They do a good service, but I tried to make an appointment 3-4 times for the last 3 weeks, and you never called me back or emailed. And right now when I call you, you telling me that it has no point to request an appointment through your website. Then what’s the point of your website, remove the...
Response from the owner Replied: We apologize for the inconvenience and frustration you've experienced trying to make an appointment. Your feedback about our online scheduling system is valuable, and we will review it internally to improve our processes moving forward. Please reach out directly so we can assist you further. Thank you, Joe Castro - Service Director - jcastro@calstarmercedes.com
Google Review
- September 25, 2024
Exceptional experience from beginning to end. I will never buy another car anywhere else. Make sure you ask for Suzie, she will make your dream happen!
Response from the owner Replied: Thank you for sharing your wonderful experience with us at Calstar Motors! We're delighted to hear Suzie made such a positive impact on your car-buying journey. Enjoy the new ride!
Yelp Review
- September 25, 2024
Horrible customer service. 0 Stars. They need a whole new management and customer service training. Good luck.
Elizabeth M. Replied: Prenny, thank you for the review. I'm sorry to hear we didn't leave you with a better impression and would like the opportunity to get a better understanding of your concerns. At your earliest convenience, would you please contact me directly? Thanks again, Joe Castro - Service Director - jcastro@calstarmercedes.com
Google Review
- September 24, 2024
We had a wonderful experience with Suzy and highly recommend her. She was so patient and helpful. The process was painless. We love our new cars!!
Response from the owner Replied: Hi Andrea, we're delighted to hear that Suzy made your experience at Calstar Motors so enjoyable and seamless. We appreciate your recommendation and see you again! Enjoy those new cars!
Google Review
- September 24, 2024
Response from the owner Replied: Your support of CALSTAR MOTORS is much appreciated, Brandon!
Yelp Review
- September 22, 2024
Simply the best! Always there when you need them...even after buying my car 6 months ago. Andrew Garcia & John Hong are always there when I need them. Whether it's questions about my car or contact. How can I go ANYWHERE else?!? Spoiled. Always above and beyond!!!
Elizabeth M. Replied: Tara, we're delighted to hear that Andrew and John have continued to provide exceptional service at Calstar Motors. Thanks for sharing your experience!
Google Review
- September 20, 2024
Great service, thank you David Gomez, you're awesome!
Response from the owner Replied: Thanks for the review, Karenea! David & the rest of the Calstar Motors team hope to see you again in the future!
Google Review
- September 20, 2024
Response from the owner Replied: Thank you for the 5-star review of CALSTAR MOTORS, Aida!
Google Review
- September 19, 2024
Response from the owner Replied: Thank you for stopping by to leave CALSTAR MOTORS a wonderful review!
Google Review
- September 19, 2024
Response from the owner Replied: Varoojan, thank you for your business and your kind review! - The CALSTAR MOTORS Team
Google Review
- September 19, 2024
I was completely impressed with their professionalism and customer service. I highly recommend this Dealership.
Response from the owner Replied: Sona, we're delighted to hear you were impressed with the professionalism and customer service at Calstar Motors. Thanks for recommending us!
Google Review
- September 19, 2024
Johnny Hong is such a great finance manager, process was smooth and easy
Response from the owner Replied: We are grateful to have you as a CALSTAR MOTORS customer. Thank you, Erik!
Google Review
- September 19, 2024
Absolutely love my new car. Erik Sargsyan and Sevan went above and beyond to give me the best deal on the car!!! So super excited and loving it. Thank you Glendale Mercedes, Erik Sargsyan and Sevan for the BEST deal!
Response from the owner Replied: Hello Sona, thank you; we appreciate your feedback! We look forward to your next visit! Take care!
Google Review
- September 17, 2024
I’ve been getting service from Chung at Calstar MB for many years and he’s always knowledgeable honest and efficient. Calstar has the best service.
Response from the owner Replied: Hi Yev! Thank you for your loyalty and kind words about Chung! We're proud to have such a dedicated team at Calstar Motors, and we're glad to hear you had consistently great service.
Google Review
- September 15, 2024
It was such an amazing experience from the very beginning when we asked for assistance in choosing a car that would match our desires and budget, until the moment we got into our new Mersedes! Special huge thank you to Artak Vartanyan, the brilliant sales manager, who provided us with every details...
Response from the owner Replied: Victoria, we're delighted to hear that Artak and John made your experience at Calstar Motors so exceptional. Enjoy your new Mercedes!
Google Review
- September 15, 2024
I visited Calstar to have my EQS's windshield replaced. While they eventually completed the job, the process was far from customer-oriented. What was supposed to be a same-day job took four days. No one followed up with me, and despite my attempts to get updates on the status of the service, no one...
Response from the owner Replied: Hi, we regret your most recent visit with us was not up to the standards we strive for. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (818) 246-1800 so we can work towards a resolution.
Google Review
- September 14, 2024
Response from the owner Replied: Victoria, this review made our day. Thank you for choosing CALSTAR MOTORS!
Google Review
- September 13, 2024
Suzy was amazing! We were in and out with a new car in 3 hours. The best car buying experience I've ever had.
Response from the owner Replied: We're delighted to hear that Suzy made your car buying experience at Calstar Motors so efficient and enjoyable. Thanks for sharing this fantastic feedback! Enjoy your new ride!
Google Review
- September 13, 2024
I had an excellent experience recently for my C300 20K service at Glendale Calstar. My service department agent Gilbert was very knowledgeable and professional to attend to my needs. Everything was done to perfection that I expected.
Response from the owner Replied: Hello Ruben, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Google Review
- September 12, 2024
Response from the owner Replied: Hello, thank you so much for your high rating! Feel free to reach out to us if you need anything. Have a wonderful day.
Google Review
- September 11, 2024
Response from the owner Replied: Hi, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. If you'd be willing to provide more feedback, please reach out to us at (818) 246-1800 so we can assist you further.
Google Review
- September 11, 2024
Response from the owner Replied: Thank you for your confidence in CALSTAR MOTORS, and for your business. We are grateful to have you as a customer!
Google Review
- September 11, 2024
EXCELLENT !!! THANK YOU !!!
Response from the owner Replied: Hi Alexander! We appreciate you taking the time to leave Calstar Motors a review, thank you!
Google Review
- September 10, 2024
I had the best experience I’ve ever had at this dealership! Suzy was so incredible, will be buying all of my cars with her from now on! She was kind, patient, thoughtful, and made the whole experience so smooth and enjoyable! Highly recommend!
Response from the owner Replied: Hi Angela, we're delighted to hear that Suzy made your experience at Calstar Motors so memorable! Thanks for the high recommendation and kind words. Enjoy your new car!
Google Review
- September 10, 2024
Response from the owner Replied: Gaiane, thank you for stopping by to leave CALSTAR MOTORS a wonderful review!
Google Review
- September 09, 2024
Response from the owner Replied: Mari, thank you for leaving us your positive feedback. - The CALSTAR MOTORS Team
Google Review
- September 09, 2024
MR. Noel Stevenson, my service advisor, was so knowledgeable and kind. I will go to Noel for service continuously.Thank you Noel.
Response from the owner Replied: Hi Kim, we're delighted to hear that Andy provided such excellent service for your Mercedes at Calstar Motors. We look forward to serving you again! Safe travels!
Google Review
- September 09, 2024
Response from the owner Replied: We appreciate your positive feedback, Gevork. Thank you for your support of CALSTAR MOTORS!
Google Review
- September 09, 2024
Response from the owner Replied: Grant, there’s nothing better than a great review. Thank you! - The CALSTAR MOTORS Team
Google Review
- September 08, 2024
I had bad experience wrost Mercedes showroomSaleaman r making fool peoplePlaying with lease priceDon’t goSpecially Andrew salesman and the manager there so smart to make people foolI hope Mercedes will take action against themI am Mercedes love but after this I don’t want anymore I will switch on...
Response from the owner Replied: Hi Ali, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to turn your experience around. Please reach out to us at (818) 246-1800 at your earliest convenience to discuss how we can turn this experience into a positive one.
Google Review
- September 07, 2024
Response from the owner Replied: Thank you for choosing CALSTAR MOTORS, we appreciate your positive feedback!
Google Review
- September 06, 2024
You're better off either going to a real Mercedes dealership or finding someone who works on them because this place is a nightmare. My car is a year old and has 12k miles. The A/C is not working properly (very weak, doesn't cool half the time, etc) and I was told that's just how it is. I asked...
Response from the owner Replied: Hi Robert, it is disappointing for us to hear that your experience was anything less than great. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (818) 246-1800. We look forward to hearing from you.
Google Review
- September 06, 2024
If you want to buy or lease a car from calstar motors ask for Art Vardanyan. He is absolutely professional. He is one of the best sales person there.
Response from the owner Replied: Hi Meri! Thank you for recommending Art and sharing your positive experience with us at Calstar Motors! We're glad to hear he provided excellent service.
Google Review
- September 06, 2024
Response from the owner Replied: Vahe, this is a fantastic review. Thanks from the entire team at CALSTAR MOTORS!
Google Review
- September 05, 2024
Great service and professionalism. I got the car that I wanted and the AMG package along with the right color. Thank you George! Highly recommended!
Response from the owner Replied: Hi Stephen G! We're delighted to hear you had a great experience at Calstar Motors and got the car with all your desired features. Thanks for recommending us!
Google Review
- September 04, 2024
I’ve had my car serviced at Calstar ever since I bought it in 2018.Their team is always professional.In this last service, Service Manager, Gilbert,did a great job addressing my concerns.Thanks Gilbert!
Response from the owner Replied: Marianne, we're delighted to hear that Gilbert provided excellent service at Calstar Motors. Thanks for sharing your positive experience!
Google Review
- September 04, 2024
Erik Sargsyan helped me to find my perfect car and got me a great deal. Very nice guy, fun to talk with.
Response from the owner Replied: Tianyang, we're delighted to hear Erik made your car-buying experience enjoyable at Calstar Motors. Thanks for the positive feedback!
Google Review
- September 04, 2024
Very pleasant experience, outstanding service from beginning to end, would definitely recommend this Mercedez-Benz dealer. Andy and his financial manager Anton made the process easy,Thank you for your hospitality.
Response from the owner Replied: Hi Geo! We're delighted to hear that Andy and Anton provided outstanding service at Calstar Motors. Thanks for recommending us!
Google Review
- September 01, 2024
David Gomez was very helpful.
Response from the owner Replied: Hi Maria, we're glad David was able to assist you effectively at Calstar Motors!
Google Review
- August 31, 2024
Response from the owner Replied: Thank you for trusting CALSTAR MOTORS with your business, Isabelle!
Yelp Review
- August 30, 2024
Outstanding Costumer Service. I cannot recommend them highly enough. Erik Sargsyan, the salesman who assisted me, was incredibly friendly, eager to help, and extremely knowledgeable in his field. Thank you again Calstar Motors four your excellent Customer service
Elizabeth M. Replied: Anahit, we're delighted to hear Erik provided such excellent service! Thanks for choosing Calstar Motors and sharing your positive experience.
Google Review
- August 27, 2024
We had an amazing car leasing experience at Calstar Mercedes. The showroom is fantastic and the onsite selection of cars is extensive. We were in expert hands with Hendrick. He was patient, extremely knowledgeable and super helpful. He took all the time we needed and never rushed us. We...
Response from the owner Replied: Mike and Suzy, we're delighted to hear that Hendrick and our team at Calstar Motors made your leasing experience enjoyable. Thanks for choosing us and sharing such positive feedback! We'll see you next time. Safe travels!
Google Review
- August 27, 2024
Jora is amazing he gave us an amazing experience. If you are buying mercedes definitely go to him. I highly recommend him. Great guy.
Response from the owner Replied: Anoeil, we're delighted to hear that Jora provided you with an amazing experience at Calstar Motors. Thanks for the high recommendation! Safe travels!
Google Review
- August 24, 2024
Excellent customer service, no pressure sales. Love my EQE 350+
Response from the owner Replied: Nidal, thank you for your feedback and kind words about our customer service. We apologize for not informing you about the hood repainting; this is certainly something we should have communicated. Please reach out to us so we can discuss this further and address any concerns you may have. Thank you, Armen Vardanyan - Sales Director - avardanyan@calstarmercedes.com
Google Review
- August 23, 2024
Recently bought a GLE 350 from Cal Star Mercedes. The process was quick and easy due to Art. Got me a great deal and I was out of there really happy.
Response from the owner Replied: Hovik, we're delighted to hear that Art made your experience at Calstar Motors quick and easy. Enjoy your new GLE 350!
Google Review
- August 22, 2024
Recently I had my SUV serviced at Calstar. I must admit I love Noel. He is very patient, kind and responsive. A family member I live with has cancer and I was worried about coming into the dealership because I didnt want to expose him to COVID-19. Noel offered to have someone come to my home to...
Response from the owner Replied: Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Here at Calstar Mercedes, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (818) 246-1800 to discuss ways we can better serve you in the future.
Google Review
- August 22, 2024
If you answer my call, it will be good ... the supervisor and his employee can't just take pictures for 4 days and lie that they did and sent ... they don't even want to give the car so that the client is a little satisfied
Response from the owner Replied: Hi Vahagn, we regret to hear that you had this experience with us. Please contact us at (818) 246-1800 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Google Review
- August 22, 2024
Response from the owner Replied: Artin, thank you for choosing us! We'll see you next time. Safe travels! - The Calstar Motors Team
Google Review
- August 19, 2024
Overall such a great experience, Calstar is my favorite dealership to work with it is now my 4th car with them. Honestly Suzy A. is the best she is always ready to help us out with any question we have and always gets us the best deal. Have been working with her for over 10 year and going into the...
Response from the owner Replied: Kevork, thank you for your loyalty and kind words! We're delighted to hear that Suzy has consistently provided excellent service at Calstar Motors over the years. We look forward to continuing to serve you like family! Have a great ride!
Google Review
- August 18, 2024
Honest and up front. Friendly sales staff and minimal haggling. If in the market for a used or new car! Gives these guys a try! Ask for Art Vantanyan!
Response from the owner Replied: Hi Ken, we're delighted to hear you had a positive experience with Art and the team at Calstar Motors. We appreciate your recommendation and see you again! Enjoy your new ride!