I called Betten d/t flooding in my passenger floor. The drains were clogged and I told them I believe they have clogged completely. Ryan, the Volvo service manager, told me to bring my car right in, which I did. My appointment was for a few days later, but I was told they may squeeze it in earlier....
Response from the owner Replied: This experience sounds incredibly frustrating, and we sincerely apologize for the inconvenience. There was a significant miscommunication regarding your vehicle's condition and service timeline. We appreciate your feedback as it helps us serve our customers better in the future. If you want to discuss this further or have any other concerns, please reach out. Thank you, Eric Allen - Service Manager - 616-475-9586