I would give a zero if I could. Brought my car in for a recall. Made the appointment online, communcated with the service writer and gave additional information needed for my recall.Important to note this recall is a safety recall with a do not drive stated in the letter from MB.I told them I was...

Read more

Don't know what's going on here, but the quality in repair/maintenance has taken a nose dive. They make their money on estimates these days, They don't let the mechanic interact with you anymore, don't give you a copy of the work order (a violation of Michigan law), and handwrite the codes on the...

Read more

I really liked some of the staff at betten imports (Brooke, Adam) but unfortunately I had a very rude interaction with their manager Eric Allen. While trying to figure out a resolution to fixing something on my car, he decided he didn't want to talk anymore and abruptly hung up. Throughout the call,...

Read more

After getting 4 new vehicles from VW they could care less about customer loyalty. They are the only ones that service my vehicle and after getting new tires at $1400+ a year and a half ago (they were supposed to last 70K miles) the 2 front ones are completely wore out. They have been driven 12K...

Read more

Stay away. Terrible service. Tried to buy a car from Volvo twice three years apart and they totally fumbled the sale each time. I put down a few thousand dollars to order a vehicle and two months went by and they still hadn't ordered the vehicle and tried to sell me on some other inventory. Do not...

Read more

Great place to have your car worked on, and even better service! Anderson Anschutz is a really good guy, he helped me a ton on pricing!

View on Yelp

I purchased my tires, and they were able to install them the same day, as well as complete an alignment.

View on Google

Both VW service advisors were great. Frequent update texts and they were persistent in getting my car repaired. It had a weird random issue that took some troubleshooting but your techs got it figured out. I live closer to another VW dealer and choose to bring our cars to Betten. Thank you for the...

Read more

John ortegon was awesome. Got me set up made sure the car had an oil change was cleaned detailed. The buying experience was easy and fast.

View on Google

View on Google

John O did a great job showing the car and made everything go smoothly!!

View on Google

As soon as you purchase a vehicle they will ignore you. CHECK YOUR VEHICLE AND OIL DRAIN PLUG AFTER THEY SERVICE YOUR VEHICLE!!!!!!

View on Google

We believe Jimmy was an excellent man to work with. He was kind, informative, patent and honest. We’ll be back.

View on Google

BETTON IMPORTS MERCEDES SERVICE DEPARTMENT has a new service writer and it's the best addition in their department ! Wow wow wow what a change since last year. Danielle took very good care of me and went BEYOND my expectations. I usually (in the past) had to bring my vehicle back just after...

Read more

BETTON IMPORTS MERCEDES SERVICE DEPARTMENT has a new service writer and it's the best addition in their department ! Wow wow wow what a change since last year. Danielle took very good care of me and went BEYOND my expectations. I usually (in the past) had to bring my vehicle back just after...

Read more

Friendly sales staff with a bright and clean showroom.

View on Google

The Mercedes team was nice and the place had a very good waiting area with individual workspaces where I was able to work remotely. However, After inspecting my car, they gave me a list of about 12 suggested repairs/service, half of which I knew to be completely unnecessary.For example, they...

Response from the owner Replied: Logan, we are glad you enjoyed the waiting room. I am sorry there was miss communication with your check engine light. Mercedes-Benz has recommended maintenance to keep it running and performing as intended. It is a recommendation and if the work was done by an authorized Mercedes-Benz dealer we would have record of it.

Read more

do not trust them or their service and make sure you check your oil drain plug after they service your vehicle!

View on Yelp

Jon is amazing, so knowledgeable, listened to all of the things we needed in the vehicle and lessened the pain of used car shopping! Go see Jon O!

View on Google

Much thanks to John Ortegon. He made my experience with Betten a very pleasant one. He made our process as smooth as possible. Very transparent with all details regarding my purchase and definitely went out of his way to accommodate all my needs. Thanks again John. Can’t say enough good things about...

Read more

This place has gotten out of control. I just had my Mercedes Benz serviced here and dealt with Adam from the service department. They charged me $1500 to do back breaks, pads and rotors!!! Most places would do it for less than half that!!! And then the needed to order a trim piece for the exterior...

Read more

Just recently bought a VW Arteon from here and it went very smoothly. Everyone was extremely helpful especially John Ortegon who sold me the car. Test drove it with me and was able to answer all the questions I had about it. Overall a great experience from this dealership!

View on Google

My wife and I worked with Brian Taylor to buy our 2024 VW Tiguan and he was wonderful to work with throughout the entire process. He knew his product and helped us to make the best decision for our needs. I would give him my highest recommendation. ⭐️⭐️⭐️⭐️⭐️ Honestly everyone we dealt with was...

Read more

Thank you guys so much! The used car guys are amazing to work with. They got me into the truck quick and painless! I can’t thank the used car team enough for my dream truck! If you are in the market for a car go see Kyle.

Response from the owner Replied: Thanks SO much! We're thrilled you are so happy!! We agree, Kyle is top-notch!! Enjoy your new ride!!

View on Google

I bought my Mercedes in October and for the second time now the service department scheduled me for the wrong day. I live 45 minutes from the Dealership and whomever made the appointment for me made a mistake, this is the second time in 6 months. My opinion, terrible Customer Service, they act like...

Response from the owner Replied: We do apologize for your experience! It his highly unusual that a mistake like this would happen twice! It is certainly not the norm and unfortunate that your first experience in service was not up to par!

Read more

View on Google

View on Google

View on Google

View on Google

Everything went as expected, friendly staff, work done quickly.

View on Google

Great service here

View on Google

View on Google

Andy greets me by name and is very professional and courteous. He makes sure I am taken care of on a high level.

View on Google

Had a deal go sour at another dealership before coming here. The service here was better than any other dealership we've dealt with. We worked with John O. to buy a used car. The service was very satisfactory. He texted us throughout the week to let us know the car was still available and then when...

Read more

Left 2 messages with the service department and they still to this very day have not called me back. They are about the most useless service department I have ever dealt with. I have had a much better experience with Audi than Volvo. Tell that service manager he sucks!! I will find an alternative...

Read more

View on Google

John Ortegon was so great! My husband spoke to him a week ago, about be on a look out for a great used Mercedes for our daughter. He called this week, with a lead that ticked all the boxes. So happy we have a great deal and a safe car for our daughter! We definitely will be a return customer. ...

Response from the owner Replied: We're thrilled you had a great experience! We look forward to helping you in the future!

Read more

my wife and I bought a SUV from BETTEN MB and the service I will say is less than satisfactory, I've left 5 messages with the service department to which no one has called me back, I've now left messages with my salesman with no call back. we have two Audis and their service is heads and tails...

Read more

VW Atlas taken in for EPC check engine light, paid them 400$ for diagnose fee they said fuel injector, when asked if they would stand 100% after their diagnose they said NO that if that doesn't solve miss fire they would give me discount on nxt service.

View on Google

View on Google

Believe I spoke with Dan, possibly a sales manager? Great interaction with him!

View on Google

Thank you, Evan Guzniczak for the outstanding customer service and support.

Response from the owner Replied: We appreciate you taking the time to share your experience and are happy to hear of your satisfaction!!

View on Google

Great experience working with Kaden and Dan, vehical demo was professional and well explained very friendly team from sales, management to delivery. I would buy from them again. Good job guys.

View on Google

The absolute worst experience of my life. From the idiot guy working in new sales (who should have obviously retired 10 years ago when his manners ran out) to the lackluster service department who has had 3 chances to fix the same issue, yet failed. Let's also not forget the shining sales manager...

Read more

Terrible experience with Mercedes service. Brought my Mercedes in that is still under warranty due to it not starting and the engine light was on. Was told that it was due to it being cold and that I needed to keep it clean??? Was then charged a diagnostic fee for them to do absolutely nothing....

Read more

Two absolutely terrible experiences. The staff are remarkably pretentious and condescending. The first experience was in 2022 when, among other things, the staff would not let peasants like my wife and I even touch a new car to check it out. I get a company Mercedes as part of my job. Maybe they...

Read more

The rudest customer service team I’ve ever met. Their “express” service is a joke. They have definitely lost a customer.

View on Google

Sales Manager Mark Maslonka is amazing,, he is extremely knowledgeable and very, kind and patient, I highly recommend you see Mark for any Volvo car purchases.

View on Google

I was able to get the vehicle in the next day (a Friday); Andy was cordial, friendly. Able to pick up the vehicle the same day.

View on Google

View on Google

I brought my car in to the Mercedes area for a scheduled oil change on 1/2/24 and experienced the worst service ever from Danielle Brown. She was dismissive and condescending. After 45mins I asked her to check with the technician to see how much longer it will be and she became dismissive and...

Response from the owner Replied: Many apologies Ms. Foxx. This is NOT the experience we intend to provide. Your comments will be used to better train our staff and clearly communicate the expectations we have for our valued customers and their experience with us. Please know, we want to provide you with the service level you expect, regardless of the price you pay and would love the opportunity to prove this to you.

Read more

I've always taken my Jettas to a VW dealership for maintenance services. Over the last couple years Betten VW service department has failed to properly reinstall the drain bolt after an oil change. The last time they put a completely different drain bolt and also tried to deny any responsibility...

Read more

Mark and Andy are great guys and excellent to work with. Incredibly friendly and helpful, they made the process smooth and easy and were out for my best interest. Highly recommend.

View on Google

View on Google

View on Google

View on Google

The team is always so friendly and willing to help. No pushy sales either. Most service departments try to push unneeded repairs down your throat, not here.

View on Google

EXCELLENT COMMUNICATION AND TIMELY REPAIR OF THE VEHICLE . I WOULD SUGGEST BETTER SIGNAGE FOR THE SERVICE DOOR ENTRANCE THOUGH. AS A NEW CUSTOMER I FOUND IT DIFFICULT TO FIND THE SERVICE DOOR ENTRANCE

View on Google

View on Google

John was a pleasure to work with and I love my Volkswagen Taos!! Thank you

View on Google

I have had vehicles serviced at Bettens, for years. My service writer (Jason) was a big reason that I decided to stick with the Volvo brand. I was disappointed to find that he is no longer there but that didn't change my mind. After looking on line for months, I started working with John...

Read more

TRUE STORY: PRICE A GM CAR VS A BMW 5 SERIES. PRICE OF THE CAR WAS LOWER ON THE GM CAR, BUT THE CAR INSURANCE WAS HIGH.THE BMW 5 SERIES WAS MORE PER MONTH ON PAYMENT BUT $100 LESS PER MONTH ON THE INSURANCE.CAR INSURANCE IS BASED ON THE SAFTEY RATING OF THE CAR.SO YOU HAVE TO LOOK CLOSELY TO TOTAL...

Read more

Rick & I bought our 2nd vehicle from Betten Imports this week. We normally don't buy our cars from dealerships but this one is ranked #1 in our books. They accommodated every request, processed our paperwork & we took delivery in less than 24 hours. Our salesman Kyle Harkema was very professional &...

Read more

Raymond Woellhaf helped me spec the ideal car for me. Then, he guided me through the best purchase plan with the best options over the next three years. It just doesn't get any better than that! What a great experience . . .and, this was the second new Mercedes Benz in six months! Raymond,...

Read more

Sales and Finance team members were knowledgeable, helpful and customer-focused. Created a great buying experience.

View on Google

View on Google

Had a great experience with the team at Betten Imports. And it truly is a team. John Ortegon is a solid salesman. None of the pushy “flashy” stuff. Just good, straightforward information and someone you can build a long term relationship with. He listened to my needs and preferences and worked to...

Read more

John helped my husband and I purchase our first car together and he made the process seamless. We live in Austin, TX and he kept us looped in throughout the entire process.We have been looking for a specific Mercedes for several months now without much luck. My husband happened upon the Betten...

Read more

Will Swets is the man

View on Google

I am upset because the car chosen is not working for me, shuts off while I’m driving, and each time it is brought in the solution is not found and the car does it again with my kids in the back seat.The workers are kind and nice to me, but I need a different vehicle.

View on Google

We had a very good experience overall. From the time we arrived, until we departed.

View on Google

View on Google

My recent experience at Betten Imports was nothing short of a nightmare. My appointment was originally scheduled for Friday at 8:15 AM, and I dropped my car off the previous day, notifying them about a malfunctioning TPMS sensor and a tire change request. However, the lack of communication from...

Read more

When entering your service area for the first time, it can be a little daunting. However, once I made my way to the VW area both Andy and the other male service writer greeted me and made me feel at ease. They were professional, courteous and efficient.

Response from the owner Replied: Thank you for your feedback. We appreciate you and look forward to seeing you on your next visit!

View on Google

My son just got a car there. Apparently he noticed something wrong with it. Had driven it like 3 whole days. Brings it there and now they said would be like 5k to fix it. Don't know how that car was looked over before it was sold, and obviously wasn't anything he did in a few days. Not willing to...

Read more

Mark was superb here at Betten Imports. We came in to find out more information about Volvo and we left with a leased Volvo, thanks to Mark. He was very patient, ran through everything with us and made sure we understood everything. Thank you Mark! I highly recommend Betten if you are looking for a...

Response from the owner Replied: Thank you for taking the time to provide a review! We strive for your experience to be the norm! We appreciate your business!

Read more

View on Google

Gladly that was done right!

View on Google

I had my vw here to get diagnosed, they did I paid the bill in full and let the advisor know I won’t be able to pick up right away. What betten did is tow my car away without a call text or email or any type of warning I’ve worked for betten for years and constantly purchased parts and service mf my...

Response from the owner Replied: The vehicle was left here since August with no response or communication. As a disgruntled former employee, your review will be flagged for removal.

Read more

dropped off the car for diag. they diagnosed I paid the diag fee and left the vehicle there for 2 weeks and they towed it after 2 weeks, no warning call or text or email owner Greg betten refuses to make it right or offer any assistanc.

View on Yelp

So my original review is from a year ago today I realize I have a Facebook message from September and the owners son is telling me to remove my post! Too bad it doesn't allow you to give 1/2 stars

View on Yelp

So my original review is from a year ago today I realize I have a Facebook message from September and the owners son is telling me to remove my post! Too bad it doesn't allow you to give 1/2 starsBrought a 2022 Taos few weeks later the radio was overheating and shutting off. Car was taken in and...

Read more

The Mercedes service department, especially Brook, is outstanding. This was the very best experience I’ve ever had with a service department. Organized, friendly, fast, fair and considerate. Highly recommended!

Response from the owner Replied: Thank you - your experience is what we strive to achieve!

View on Google

Knowledgeable and friendly staff. We actually had fun making our purchase.

Response from the owner Replied: Thanks so much for your kind words! We strive for all our customers to have this sort of experience!!

View on Google

Response from the owner Replied: Thank you! We are happy you are satisfied!

View on Google

Brooke is one of the best service advisors I've ever experienced. Her knowledge is deep, follow up is great (she has mad memory skills) and she's delightful to work with. She keeps me coming back to Betten vs. another dealer.

Response from the owner Replied: Thank you! We appreciate your feedback and continued patronage!

View on Google

Response from the owner Replied: Thank you!!

View on Google

very courteous and professional, fast service, solved the problem immediately

Response from the owner Replied: We are thrilled you are happy with your experience! Thank you for taking the time to provide feedback!

View on Google

Great and friendly service

Response from the owner Replied: Thank you!

View on Google

Response from the owner Replied: John-we appreciate the great review, and are pleased you had a 5 star experience!

View on Google

Great work !!

Response from the owner Replied: Thank you!

View on Google

What a horrible experience with the Service Department. Never had an experience like this with any other Mercedes Benz location in the states but this experience was by far off the charts in terrible customer service that anyone would expect from a dealership. Adam Duiven, the service advisor was...

Read more

View on Google

Aside from having nice cars they have the worst customer service. I have been in the dealership twice. The salespeople could not be bothered to even get up and help us. They have no interest in selling cars. I am not sure of their sales strategy, but I will drive to the any other dealership to...

Read more

Our sales rep, Will, was top-notch in knowledge, communication and an easy-going nature as we made our choice of VW model and then located just the vehicle we wanted. The financial aspect was a breeze with Dominic handling the paperwork, and we were able to take our new Atlas Cross Sport on a short...

Read more

This is my favorite dealership and service center in Cascade. I started going there with a used XC90 I had purchased from a private seller and was greeted with the greatest service staff around. Jason in Volvo service is knowledgeable, honest and goes above and beyond for his clients. Because of...

Response from the owner Replied: Dear Nicole Jenkins,Thank you so much for your glowing 5-star review! We're thrilled to hear that Betten Imports is your favorite dealership and service center in Cascade.It's fantastic to learn that your experience with our Volvo service staff, particularly Jason, has been nothing short of exceptional. We take pride in having a knowledgeable and honest team that goes above and beyond for our clients. Your kind words are a great testament to the dedication of our service department.We are also delighted to hear about your positive experience with the pre-owned Mercedes Benz you purchased from us. Knowing that you've had zero service issues and have put over 50,000 miles on it is truly rewarding. We strive to offer quality vehicles and a service experience that exceeds expectations.Thank you for choosing Betten Imports for your automotive needs, and we look forward to continuing to provide you with top-notch service in the future. If there's anything specific you'd like to share or if you have any suggestions, feel free to reach out.Safe travels, and we appreciate your trust in us!Best regards,Betten Imports

Read more

Kyle in used cars made this a simple and fun process of purchasing my new car! Highly recommend him or anyone else on the team!

View on Google

Monique was empathetic to my situation being coolant leaking and service engine light on and able to get my car in for inspection and service right away without a standing appointment.

View on Google

Everyone was very accomodating and polite. Service was completed at or earlier than quoted time.

View on Google

John Ortegon was experienced, dedicated and very easy to work with and trust. We highly recommend his professionalism and guidance for luxury vehicles! Excellent customer service!!!

View on Google

Dropped off my 550 for a recall service. These people seriously ripped me off in every way possible. They left greasy hand marks on the exterior and unfortunately on the interior as well. Recall work was sloppy and they broke several components during service.Eric (service manager) was really...

Response from the owner Replied: Dear Bryan Fischer,We appreciate you taking the time to share your feedback about your recent experience at Betten Imports. Firstly, we would like to sincerely apologize for any inconvenience or dissatisfaction you may have encountered during your visit.We take all customer concerns seriously, and we regret to hear that the service you received fell short of our usual standards. It is certainly not our intention to leave our customers feeling ripped off or dissatisfied in any way.We are truly sorry for the greasy hand marks on both the exterior and interior of your vehicle. This is not the level of cleanliness and attention to detail we strive for in our services. Additionally, we apologize for any inconvenience caused by the recall work and the unfortunate breakage of components during the service.We are equally concerned about your experience with Eric, our service manager. We hold our team to the highest standards of professionalism, and we are disappointed to learn that your interaction with him was condescending and rude. Rest assured, we will address this matter internally to ensure it does not happen again.We value your feedback as it helps us identify areas where we can improve. We would like to make things right for you. If you could provide us with more details about your visit, such as your contact information and the date of your service, we would appreciate the opportunity to investigate and address your concerns directly.Once again, we apologize for any frustration or inconvenience you may have experienced. We genuinely hope to have the chance to regain your trust in the future. Please feel free to reach out to us directly so that we can work towards a resolution.Thank you for bringing this matter to our attention.Sincerely,Betten Imports

Read more

Response from the owner Replied: Dear Colin White,We sincerely apologize for the experience you've described, and we are deeply concerned about the issues you encountered during your recent visit to Betten Imports. Your feedback is taken seriously, and we want to address your concerns promptly.Firstly, we apologize for the inconvenience caused by the new issues with your E550 after the recall service. It is disheartening to hear about the misfire, rear air bag issues, and bent tie-rods. This is certainly not the standard of service we aim to provide, and we regret any frustration this has caused.We would like to thoroughly investigate the matter and understand what transpired during the service. Your documentation, including clear pictures, will be invaluable in helping us identify and rectify the problems. We want to assure you that such issues are not reflective of our usual practices, and we are committed to making things right.Regarding your interaction with Eric, our service manager, we are equally concerned about the reported rudeness. We expect all our team members to uphold a high level of professionalism, and we will address this matter internally to prevent any recurrence.Please provide us with your contact information and details of your visit, including the date, so that we can reach out to you directly to discuss and resolve these concerns. We understand the severity of the situation, and we are committed to finding a satisfactory resolution.Again, we apologize for the inconvenience and frustration you've experienced. Your feedback is crucial in helping us improve, and we hope to have the opportunity to regain your trust in the future.Sincerely,Betten Imports

View on Google

Response from the owner Replied: Dear Hyoil,Thank you so much for taking the time to leave us a 5-star review! We're delighted to hear that you had a positive experience with us. Our team works hard to provide the best service possible, and it's always rewarding to know that our efforts are appreciated.If you have any specific feedback or suggestions on how we can make your experience even better next time, please feel free to let us know. We look forward to serving you again in the future.Thanks again for choosing Betten!Best regards,Betten Imports

View on Google

Not too happy. Dropped car off for a recall. The recall problem appears to be fixed but they left my cabin air filter on the passenger floor, covered in leaves. I keep my car extremely clean, and find it frustrating that I picked my car up dirtier than I dropped it off. I requested they put the...

Response from the owner Replied: Dear Nick Thompson,We appreciate you bringing your concerns to our attention, and we sincerely apologize for the inconvenience you've experienced during your recent visit for the recall service. Your feedback is important to us, and we want to address these issues promptly.We're sorry to hear that the condition of your car did not meet your expectations upon pickup. Leaving your cabin air filter on the passenger floor, covered in leaves, is not the level of cleanliness we strive for in our services, and we understand your frustration. We apologize for any inconvenience caused.Furthermore, it's concerning to learn that your request to have the filter put back in was not fulfilled, and your car still had debris on the floorboard. We take these matters seriously, and we want to assure you that we are investigating internally to prevent such oversights in the future.Regarding the issues with your car post-service, particularly the problems with the recall and the issues with putting gas in it, we are genuinely sorry for any complications you're facing. This is not the outcome we aim for, and we are committed to resolving these issues promptly. We will reach out to you directly to gather more information and address these concerns.Your experience does not reflect the level of service we strive to provide, and we appreciate your patience as we work to make things right. Please allow us the opportunity to investigate and rectify these matters.Thank you for your understanding, and we hope to have the chance to regain your trust in the future.Sincerely,Betten Imports

Read more

Staff was GREAT, but..... My washer fluid was empty the day after service, and was not filled during service. It makes me wonder what else was skipped during the service visit.

Response from the owner Replied: Dear kt67322,Thank you for taking the time to share your feedback about your recent service visit. We appreciate your positive comments about our staff and their service.However, we're disappointed to learn about the oversight regarding your washer fluid. We apologize for this lapse in our usual attention to detail, and we understand how it can lead to concerns about what else might have been missed during the service.We take your feedback seriously, and we assure you that we will address this matter with our service team to prevent similar occurrences in the future. Quality service is our priority, and we regret any inconvenience this may have caused.If you have any further details or if there's anything specific you'd like us to look into, please feel free to reach out. We appreciate your feedback as it helps us continuously improve our services.Thank you for choosing Betten Imports, and we hope to have the opportunity to provide you with an even better experience in the future.Sincerely,Betten Imports

View on Google

Will was great to work with. Found the right vehicle for me.

Response from the owner Replied: Dear Jon Snead,Thank you for taking the time to share your positive experience with us! We are thrilled to hear that Will provided you with excellent service and helped you find the right vehicle. Customer satisfaction is our top priority, and we are delighted that our team could assist you in making the right choice.If you have any further feedback or if there's anything else we can do to enhance your experience, please don't hesitate to reach out. We appreciate your trust in us and look forward to serving you again in the future.Thanks again for choosing Betten Imports!

View on Google

Response from the owner Replied: Dear Cheryl,Thank you so much for taking the time to leave us a 5-star review! We're delighted to hear that you had a positive experience with us. Our team works hard to provide the best service possible, and it's always rewarding to know that our efforts are appreciated.If you have any specific feedback or suggestions on how we can make your experience even better next time, please feel free to let us know. We look forward to serving you again in the future.Thanks again for choosing Betten!Best regards,Betten Imports

View on Google

Car purchase negotiations are still a big pain in the arse. This VW purchase was much better than "the norm", but still a typical car purchase. It's no wonder the next generation will buy cars on the internet. I just don't understand why dealers need to squeeze a buyer to make a decent profit. Set a...

Response from the owner Replied: Dear John Melissa Ziech,Thank you for taking the time to share your thoughts about your recent VW purchase experience with us. We appreciate your feedback and understand your sentiments regarding the car purchase process.We acknowledge that negotiations can be a challenging aspect of buying a car, and we genuinely appreciate your patience and understanding during this process. Your insights about the industry and the desire for a more transparent and straightforward pricing approach are duly noted.At Betten Imports, we strive to provide a positive and transparent buying experience for our customers. We understand the evolving trends in car purchasing, and we're continuously working to improve our processes. Your feedback is valuable to us as we aim to enhance our approach and provide a more seamless experience for our customers.If there are specific aspects of the negotiation process or any other feedback you'd like to share, please feel free to reach out. We're committed to learning from our customers' experiences to make improvements.Thank you for choosing Betten Imports for your VW purchase. We appreciate your business and hope to serve you even better in the future.Best regards

Read more

This is the dealership that gives car salesmen a TERRIBLE reputation. Be weary of spending any money here, I would highly advise against it. The sells tactics the employee's here use are the text book intimidation, ask one million questions to manipulate and deceive and pressure pressure pressure....

Read more

View on Google

Response from the owner Replied: Dear Douglas,Thank you so much for taking the time to leave us a 5-star review! We're delighted to hear that you had a positive experience with us. Our team works hard to provide the best service possible, and it's always rewarding to know that our efforts are appreciated.If you have any specific feedback or suggestions on how we can make your experience even better next time, please feel free to let us know. We look forward to serving you again in the future.Thanks again for choosing Betten!Best regards,Betten Imports

View on Google