Google Review
- June 29, 2020
Left by Jonathan Brennan
I have always dreamed of owning a BMW and BMW of South Albany made my dream a reality. I recently purchased a 2020 X1 and couldn't be happier with my decision to purchase the vehicle at this particular dealership. The salesman, Wayne, was incredibly accommodating and helpful throughout the whole...
Response from the owner Replied: Thank you for taking the time to let us know how Wayne did during your purchase process. We are glad he is a member of our team. We look forward to assisting you again in the future.
Google Review
- June 28, 2020
Left by Taskin Forkan
Response from the owner Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. The safety of our clients and staff is our top priority. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Google Review
- June 20, 2020
Left by Tabshir Forkan
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Yelp Review
- May 28, 2020
Left by Sony M.
Good service The only caveat that, BMW- SA requires printed paper coupons from their website to honor the specials. Otherwise excellent service courteous employee. Thanks for the service during the pandemic.
Facebook Review
- April 20, 2020
Left by Jayo Chico
8 months later Im happy with my decision to go with BMW of South Albany. Ammar made it happen! I went back for a winter tire/wheel package. Big shoutout to Brad in parts/service, he took very good care of me. All service since my purchase has been exceptional. Larry is always helpful answering my...
Google Review
- April 11, 2020
Left by Upender Munshi
Response from the owner Replied: Thank you for the kind words. If we can be of any further assistance, please let us know.
Google Review
- April 11, 2020
Left by Peter Metcalf
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Yelp Review
- April 04, 2020
Left by Casey M.
Bought a BMW, and dealt with Ammar, a member from the BMW of South Albany Sales Team. Ammar was incredibly professional, and took the time to explain all the details. Ammar made my buying experience very comfortable and has checked in with me since, to make sure everything was going great. Of course...
Facebook Review
- March 21, 2020
Left by Gary Garcia
I went to the dealership on a Sunday when they were still closed. I was just looking around. Then Jim Baker arrived early, went straight to me. He was very professional, explaining everything I asked. He wasn't pressuring me at all. I came back after 3 days and bouth a car. Jim Baker is AWESOME!!!!
Cars.com Review
- March 17, 2020
Left by Rkris2020
Great dealer, they were able to help me find what I was looking for and get it ordered. Also had a great selection in the lot. Nice people to work with.
Jennifer Hollenbeck Replied: Thank you for letting us know about your recent purchase. If you need anything in the future, please let us know.
Google Review
- March 13, 2020
Left by Upender Munshi
professional and courteous
Response from the owner Replied: Thank you for the kind words. If we can be of any further assistance, please let us know.
Google Review
- March 12, 2020
Left by George Blanche
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- March 12, 2020
Left by Lauren Merante
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- March 12, 2020
Left by Peter Metcalf
Was able to schedule a complicated service job ... updating a BMW from Germany for use in NY ... quickly. BMW of S Albany completed the work in a through and professional manner.
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- March 11, 2020
Left by Azman Repin
Response from the owner Replied: Thank you for taking the time to provide us with great feedback. We hope to see you again soon!
Google Review
- March 11, 2020
Left by Megan Johnson
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
CarGurus Review
- March 11, 2020
Left by Jeff
Great dealership nice staff nice location.
BMW of South Albany Replied: Thank you for the kind words. If we can be of any further assistance, please let us know.
Google Review
- March 08, 2020
Left by Len Cerame
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- March 04, 2020
Left by david eilers
Id been into BMW of South Albany on a number of occasions and while there, fell in love with the 2019 BMW Z4 on the showroom floor. I went as far as to take a test drive which furthered my infatuation with said vehicle. I went back a few times and checked out the car but finally came to the...
Response from the owner Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Facebook Review
- March 03, 2020
Left by Tommy Dolin
To anyone who has been considering a new vehicle, BMW of South Albany comes highly recommended!! The VERY last thing I was expecting was to be put in the position of having to part ways with a vehicle that has been so good to me over the past five years. But it rained. Joshua Febles was able to...
Google Review
- February 29, 2020
Left by Bruce Flanagan
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- February 27, 2020
Left by Janet Campito
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- February 26, 2020
Left by Angie Fondano Haines
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Cars.com Review
- February 26, 2020
Left by George Santoni
Had a recall for air bag, it was changed in about an hour, was able to use a loaner car during the hour to return to a meeting at work and I found my car washed when I returned to the dealership. Thank you.
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Facebook Review
- February 23, 2020
Left by Cathy D. Emerson
All the staff were extremely polite and knowledgeable and made the experience of buying a car a joy instead of the nightmare I was expecting. I highly recommend this dealership and have been telling everyone who compliments my son in his car to go to BMW of South Albany. Thanks again to my Client...
Google Review
- February 22, 2020
Left by Wayne Beddoe
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Facebook Review
- February 20, 2020
Left by Joan Regan Hayner
I can always count on every experience with BMW of South Albany to be of the highest quality from professionalism to quality of service, friendliness and convenience. This last service experience was no different. A special shout out to Brad in service for keeping me so well informed throughout the...
Google Review
- February 20, 2020
Left by Kate Sarbib
Response from the owner Replied: Thank you for the high star rating. Please don't hesitate to reach out if we can do anything else to assist you.
Facebook Review
- February 14, 2020
Left by Patti Quade
Always quick to take care of on the go needs like air in tires, wiper blade replacement. They give you back a spotless car. Great hospitality station too! Best dealership I have ever dealt with
Cars.com Review
- February 12, 2020
Left by Yvonne
Love this dealership! Top notch from sales all the way through service. No other place in the capital region can top them.
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- February 12, 2020
Left by Megan Johnson
Excellent service - efficient onboarding system, honest service pricing, and quick repair turnaround time.
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- February 12, 2020
Left by Azman Repin
My slot was at 0930. I told the service adviser that I had to leave by 1230 for 1300 appointment. He took note of my request and made sure servicing was done by 1220. Excellent !!
Response from the owner Replied: Thank you for taking the time to provide us with great feedback. We hope to see you again soon!
Google Review
- February 12, 2020
Left by Jack Gajewski
Brad K'ski was, as always, personable, professional and helpful. Although mine was a longer than expected wait, he explained the reason for that wait, and the results of the research that was necessary, with BMW, for one of my service requests. I also always appreciate the waiting area amenities,...
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- February 11, 2020
Left by Mike Ricciardella
Response from the owner Replied: Thank you for letting us know about your recent purchase. If you need anything in the future, please let us know.
Google Review
- February 11, 2020
Left by Rene Martinez
Response from the owner Replied: Thank you for the kind words. If we can be of any further assistance, please let us know.
Google Review
- February 11, 2020
Left by Linda Karlsson
Response from the owner Replied: Thank you for the kind words. If we can be of any further assistance, please let us know.
Google Review
- February 11, 2020
Left by Jason Gerstenberger
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- February 11, 2020
Left by Righteous Rock
Response from the owner Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Google Review
- February 11, 2020
Left by Connie Wilbur
Response from the owner Replied: Thank you for taking the time to provide us with great feedback. We hope to see you again soon!
Google Review
- February 11, 2020
Left by Mike Ricciardella
On my second car from this dealership. If there is a problem, it is resolved promptly and efficiently.Knowledgeable and friendly staff. If you need a salesman ask for Wayne.
Response from the owner Replied: Thank you for letting us know about your recent purchase. If you need anything in the future, please let us know.
Google Review
- February 11, 2020
Left by Caron NY
Superb service. These guys are efficient, competent and friendly. Their service is fantastic! My daughters and I were stranded at Windham Mountain. BMW of South Albany was able to fix the valve stem I broke accidentally putting air in the tire. Could not have asked for better service and clear...
Response from the owner Replied: Thank you for taking the time to let us know about your recent service experience. We are glad you found your visit to be fantastic and you got back on the road with no issues. We hope to see you again, under different circumstances.
Google Review
- February 08, 2020
Left by Rene Martinez
Very friendly service. This location has good reputation to repairing right the first time.
Response from the owner Replied: Thank you for the kind words. If we can be of any further assistance, please let us know.
CarGurus Review
- February 08, 2020
Left by peterkelly
Our Client Advisor, Dean, was extremely helpful, informative, patient and pleasant to work with. He made our buying experience great even though we did not...
Google Review
- February 06, 2020
Left by Danielle Whitacre
Response from the owner Replied: Thank you for the high star rating. Please don't hesitate to reach out if we can do anything else to assist you.
Cars.com Review
- February 04, 2020
Left by Jack Palella
Professional also courteous and very friendly. Very clean and comfortable waiting area. Car was finished in a reasonable time. The service advisor Jeff was very knowledgeable and friendly. Would recommend BMW of South Albany to all.
Jennifer Hollenbeck Replied: Thank you for the kind words. If we can be of any further assistance, please let us know.
Facebook Review
- February 04, 2020
Left by John Deuire
All good. Bought a certified 2017 X1
Google Review
- February 02, 2020
Left by Sam Bottini
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- February 02, 2020
Left by Righteous Rock
Great place for great purchase guys work hard to get u what u need at a great price.service is highly professional. luv the vehicles i have purchased from them an the way i was treated as a valued customer. Shout Out to the sales Crew who got me thru my most recent purchase
Response from the owner Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Google Review
- February 02, 2020
Left by Jason Gerstenberger
Very friendly service dept super easy to deal with
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- January 31, 2020
Left by McCormick
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- January 31, 2020
Left by Tom Herzog
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- January 29, 2020
Left by Connie Wilbur
Had my car detailed and the white leather seats repaired and cleaned. At first it seemed pricey but when I saw the results, I was thrilled. It looks like new.
Response from the owner Replied: Thank you for taking the time to provide us with great feedback. We hope to see you again soon!
Cars.com Review
- January 29, 2020
Left by Tammy
Had service and enjoyed my time there friendly atmosphere
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- January 26, 2020
Left by Emily Kohout
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- January 21, 2020
Left by William Rosenberg
BMW of South Albany is the best dealer of anything I have ever known-- I only wish we could buy everything--food, clothing, appliances, etc.-- there.Both the sales and service departments continue to support and help my wife and me in ways that, after 20 years, still surprise and impress us with...
Response from the owner Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of South Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Thank you for being a loyal customer!
Google Review
- January 21, 2020
Left by Caron Duffy
Superb service. These guys are efficient, competent and friendly. Their service is fantastic! My daughters and I were stranded at Windham Mountain. BMW of South Albany was able to fix the valve stem I broke accidentally putting air in the tire. Could not have asked for better service and clear...
Response from the owner Replied: Thank you for taking the time to let us know about your recent service experience. We are glad you found your visit to be fantastic and you got back on the road with no issues. We hope to see you again, under different circumstances.
Google Review
- January 19, 2020
Left by Michael Franze
Response from the owner Replied: We are happy to hear about your recent experience with Jim. We will be sure to share your kind words with him. We appreciate your business and look forward to working with you again.
Google Review
- January 18, 2020
Left by Matthew Tedesco
Response from the owner Replied: Thank you for the 5 star rating. We appreciate your business and look forward to assisting you again in the future.
Facebook Review
- January 16, 2020
Left by Paul Umansky
Timely response and customer appreciation.
Google Review
- January 15, 2020
Left by Andrew Goodman
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- January 15, 2020
Left by Mitchell Baroody
Response from the owner Replied: Thank you for the high star rating. Please don't hesitate to reach out if we can do anything else to assist you.
Google Review
- January 14, 2020
Left by M B
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- January 13, 2020
Left by Linda Karlsson
Having valet service is tops. I so appreciate everyone's attention.
Response from the owner Replied: Thank you for the kind words. If we can be of any further assistance, please let us know.
Cars.com Review
- January 12, 2020
Left by Dolores
Our salesperson, Jim Baker, made the process of buying a car a very pleasant experience.
Jennifer Hollenbeck Replied: We are happy to hear about your recent experience with Jim. We will be sure to share your kind words with him.
Google Review
- January 11, 2020
Left by Paul Um
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- January 11, 2020
Left by Gary Sheffer
Response from the owner Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like Brian gave you the VIP treatment.
Google Review
- January 11, 2020
Left by Vadim Loban
Response from the owner Replied: Thank you for the kind words. If we can be of any further assistance, please let us know.
Google Review
- January 11, 2020
Left by Daryl Mastracci
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- January 11, 2020
Left by Art
Response from the owner Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like Dom gave you the VIP treatment.
Google Review
- January 11, 2020
Left by Kim Renninger-Ralat
Response from the owner Replied: We are happy to hear about your recent experience with Larry. We will be sure to share your kind words with him.
Google Review
- January 11, 2020
Left by Rowena Baldwin
Response from the owner Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like you have been getting the VIP treatment. Please let us know if we can assist you any further.
Google Review
- January 11, 2020
Left by Aydin Tabrizi
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- January 11, 2020
Left by Emily Margiasso
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Facebook Review
- January 11, 2020
Left by Cher Joseph
Dear Kevin Twomey, I just wanted to write you a quick note to thank you for your honesty and dedication while finding the perfect car for my son with his new 2020 X3 today. You, the BMW of South Albany Team which includes...James Poissant, General Manager, and Dominique Gines-Baldwin, BMW Genius...
Google Review
- January 10, 2020
Left by Angela Brady
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- January 10, 2020
Left by David Lester
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- January 10, 2020
Left by Edward Salazar
It was a great experience for me. I was only going for a test drive not imagining I would ever purchase a BMW. I was treated great with no pressure to buy and I was amazed and comfortable with Johnny Wang. He was informative and very helpful. The staff was as well awesome , I just finished college...
Response from the owner Replied: Thank you for letting us know about your recent purchase. If you need anything in the future, please let us know.
Google Review
- January 10, 2020
Left by Ashok Baghel
courteous, efficient, great service
Response from the owner Replied: Thank you for the high star rating. Please don't hesitate to reach out if we can do anything else to assist you
Cars.com Review
- January 09, 2020
Left by Happy Customer
Ammar Bhaatti ,client advisor , was a pleasure to do business with. He was professional and courteous from start to the sales completion and promptly followed up to inquire as to my happiness with my new BMW. Anthony Papa, BMW product genius, has been equally professional and courteous to deal...
Jennifer Hollenbeck Replied: Thank you for the high star rating. Please don't hesitate to reach out if we can do anything else to assist you.
Google Review
- January 09, 2020
Left by Vadim Loban
Chill place. Professional staff
Response from the owner Replied: Thank you for the kind words. If we can be of any further assistance, please let us know.
Google Review
- January 07, 2020
Left by Keith & Ellen Simon
Response from the owner Replied: Thank you for the high star rating. Please don't hesitate to reach out if we can do anything else to assist you.
Cars.com Review
- January 05, 2020
Left by Marianne
Love BMW of South Albany have been a customer since 1990
Jennifer Hollenbeck Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Cars.com Review
- January 05, 2020
Left by Mary B
This is my second time leasing a car with this BMW dealership. They are great to work with. We have worked with Jim Baker both times and he is fantastic.
Jennifer Hollenbeck Replied: We are happy to hear about your recent experience with Jim. We will be sure to share your kind words with him.
Google Review
- January 04, 2020
Left by Howard yi
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Cars.com Review
- January 04, 2020
Left by Thomas Rapp
First time in since car purchase in July. They gave me a loaner for the 3 hours it would take for the rear view camera recall. Very positive experience; thank you!
Jennifer Hollenbeck Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- January 03, 2020
Left by Aydin Tabrizi
I bought a car from them and happy with the sale. Thanks
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
CarGurus Review
- January 03, 2020
Left by Jason
Very nice
Google Review
- January 02, 2020
Left by Kim Renninger-Ralat
Always friendly service. My advisor Larry is the best there very helpful knowledgeable and prompt.
Response from the owner Replied: We are happy to hear about your recent experience with Larry. We will be sure to share your kind words with him.
Google Review
- January 01, 2020
Left by Jackie Donovan
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- January 01, 2020
Left by Corey Kruse
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- December 31, 2019
Left by Rory Russell
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- December 31, 2019
Left by Kristin Hartman
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- December 31, 2019
Left by Armand Baker
Very good service and lots of really nice people.
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- December 30, 2019
Left by Andrew Mullin
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Cars.com Review
- December 29, 2019
Left by Diane Hill
Very easy to get in and out. Very nice people and a loaner was immediately available for my use
Jennifer Hollenbeck Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of South Albany!
Cars.com Review
- December 28, 2019
Left by Rich
Thorough inspection. Required repairs explained. Repairs and service always satisfactory. Price is $$$
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- December 23, 2019
Left by yuhao yi
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- December 22, 2019
Left by Art
I was having difficulty syncing my new cell phone to our BMW so I texted Dom the BMW Genius for suggestions. Don actually stopped at my home within 15 minutes and performed the necessary syncing. This occurred this Sunday evening on Doms personal time. Amazing!
Response from the owner Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like Dom gave you the VIP treatment.
Facebook Review
- December 22, 2019
Left by Diane Nardacci
Ive never had this high quality from a car dealership Ever. No matter what department I need to be at I get exceptional service. I always refer this dealership to anyone looking for a car. Jeff, Larry and Brad in service are Fantastic they all know who I am when I call and/or go in. Jim Baker in...
Google Review
- December 21, 2019
Left by David Willey
Response from the owner Replied: Thank you for the high star rating. Please don't hesitate to reach out if we can do anything else to assist you.
Google Review
- December 21, 2019
Left by Ken Leo
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- December 21, 2019
Left by Daryl Mastracci
Larry is the best!
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- December 19, 2019
Left by Priscilla Farrell
Response from the owner Replied: Thank you for the high star rating. Please don't hesitate to reach out if we can do anything else to assist you.
Facebook Review
- December 19, 2019
Left by Taj Monjardo
Sales team was great, brought the car out to Great Barrington for a test drive and then delivered it. Cameron was great!
Google Review
- December 18, 2019
Left by Michael DeSanti
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- December 18, 2019
Left by Christine Amitrano
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Cars.com Review
- December 18, 2019
Left by Ronald A Bova
I was able to work while waiting in a comfortable and fully equipped business lounge.
Jennifer Hollenbeck Replied: Thank you for taking the time to provide us with great feedback. We are glad you could take advantage of some of our amenities. We hope to see you again soon!
Google Review
- December 17, 2019
Left by Emily Margiasso
I have been very pleased with the sales and service at BMW of South Albany. I would definitely recommend them!
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- December 16, 2019
Left by Trajan
On the way back home to Canada on a Friday afternoon tire alarm came on about 20 miles east of Albany on the Thruway. A few days earlier I had needed to have a new tire installed as I had been driving for way too long on a flat run flat and was now concerned that the rim may have been compromised....
Response from the owner Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like Brad gave you the VIP treatment.
Facebook Review
- December 15, 2019
Left by Stevie Ranaudo
I cant recommended BMW of South Albany any more than I already do. I think the service dept. is absolutely amazing, and goes way above and beyond. And all the rest of the staff Ive had the pleasure of dealing with over there is truly awesome.
Google Review
- December 15, 2019
Left by Linda Carl
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- December 11, 2019
Left by Rich P
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- December 11, 2019
Left by Helen Pina
Response from the owner Replied: Thank you for the kind words. If we can be of any further assistance, please let us know.
Google Review
- December 11, 2019
Left by Charles Beck
Response from the owner Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like you received the VIP treatment. We look forward to seeing you again in the future!
Google Review
- December 11, 2019
Left by Mary Menzies
Response from the owner Replied: Thank you for the kind words. If we can be of any further assistance, please let us know.
Google Review
- December 11, 2019
Left by MJ Cepiel
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- December 11, 2019
Left by Charles Beck
Great people at BMW of South Albany! Maria Dunning is a wonderful person to do business with, she set me up with Josh Febles, a great salesperson who made it very easy to get into a car that I am thrilled with. Can't say enough good things about this dealership or the people that work there.
Response from the owner Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like you received the VIP treatment. We look forward to seeing you again in the future!
Facebook Review
- December 10, 2019
Left by Michael DelVecchio
Exceptional customer service and fair pricing.
Google Review
- December 10, 2019
Left by Matthew Schwall
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- December 09, 2019
Left by Sharon Shieh
BMW of South Albany is truly exceptional, respectful, honorable, knowledgeable, going the extra mile in making sure a customer is happy and satisfied with their services.I contacted the sales manager of 8 BMW dealers near me, provided a list of 10 options and a low price offer for a 2020 X5. Six...
Response from the owner Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of South Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Google Review
- December 08, 2019
Left by Daniel Ryan
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Cars.com Review
- December 07, 2019
Left by Mike D
After shopping for tires and being given quotes from multiple locations that all contained incorrect or incomplete information I was recommended to Brad. He got me in and out, saved me money and made the experience easy. I would recommend BMW of South Albany to anyone who needs repairs.
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know how BRad did during your service process. We are glad he is a member of our team. We look forward to assisting you again in the future.
Google Review
- December 05, 2019
Left by Peter Mason
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- December 04, 2019
Left by Rich P
timely, complete work
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
CarGurus Review
- December 03, 2019
Left by Tarek
Best experience at a car dealer ever
Google Review
- December 02, 2019
Left by Helen Pina
Excellent customer service.
Response from the owner Replied: Thank you for the kind words. If we can be of any further assistance, please let us know.
Cars.com Review
- December 01, 2019
Left by Tom Howe
Sales service was exceptional, as it has been repeatedly when Ive visited. This is my fourth car from this dealer, and I will continue to purchase cars from them in the future. Nothing but a positive experience.
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- November 28, 2019
Left by Martin Ryfa
Response from the owner Replied: Thank you for the high star rating. Please don't hesitate to reach out if we can do anything else to assist you.
Cars.com Review
- November 27, 2019
Left by Vicki
Brad is the best! Always friendly and super helpful.
Jennifer Hollenbeck Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of South Albany!
Google Review
- November 23, 2019
Left by Steven Caine
I have never felt so strongly about writing a review. And, if I did not write this one, I could not look at my self in the mirror each morning. I have just gone through a unique experience with BMW of South Albany. And because of how I was treated, I will be loyal customer of theirs for as long as...
Response from the owner Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for taking the time to let the world know about your positive experience. We look forward to assisting you again in the future. Please do not hesitate to reach out if you need anything. We appreciate all your kind words.
Google Review
- November 23, 2019
Left by Thomas Murphy
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
CarGurus Review
- November 21, 2019
Left by Gordon
Ive been looking for a used car for a couple months and it was excellent and professional experience. Unfortunately this has not been the case at most of the...
Google Review
- November 20, 2019
Left by MJ Cepiel
Great service from start to finish!! Will visit again for my next purchase.
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Facebook Review
- November 18, 2019
Left by Cher Joseph
Theres only one vehicle that can handle my family, the road and most of all provide safety! The Ultimate Driving Machine! BMWSA made our experience smooth and hassle free!
Google Review
- November 16, 2019
Left by Min
The Service At BMW of South Albany was exceptional. My adviser was Brad, he was very pleasant and knowledgeable from my first conversation to my last. He secured a loaner car to make sure I could get around while my car was being repaired. He explain what was happening with my car in detail, told...
Response from the owner Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Google Review
- November 16, 2019
Left by John Graham
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Cars.com Review
- November 16, 2019
Left by Roberta worden
I needed nitrogen in my tire and just took it in. Larry told me my car was also due for routine service. It was all done within 1.5 hours and because of my service package, at no charge to me. Love it.
Jennifer Hollenbeck Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Facebook Review
- November 14, 2019
Left by Kenneth Brownell
Great Service by Jeff Palmateer
Google Review
- November 14, 2019
Left by Mary Menzies
Friendly staff willing to answer any/all questions!
Response from the owner Replied: Thank you for the kind words. If we can be of any further assistance, please let us know.
Google Review
- November 11, 2019
Left by Thea Broadus
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- November 11, 2019
Left by Russell Sykes
Response from the owner Replied: Thank you for the kind words. If we can be of any further assistance, please let us know.
Google Review
- November 11, 2019
Left by Jessica Prue
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- November 11, 2019
Left by Victoria Sanders
Response from the owner Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of South Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Google Review
- November 11, 2019
Left by GT RY
Response from the owner Replied: Thank you for the kind words. We are sorry to hear that vehicle did not work out. Perhaps something will come in soon for you! If we can be of any further assistance, please let us know.
Google Review
- November 11, 2019
Left by Azen Shahzad
Response from the owner Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like Ammar gave you the VIP treatment.
Facebook Review
- November 11, 2019
Left by Kody Caulfield
Knowledgeable staff, friendly comfortable environment, great place to do business
Google Review
- November 09, 2019
Left by GT RY
Great customer service/sales force, Wayne was awesome. Unfortunately the vehicle I was interested in did not have all the options I wanted.
Response from the owner Replied: Thank you for the kind words. We are sorry to hear that vehicle did not work out. Perhaps something will come in soon for you! If we can be of any further assistance, please let us know.
Google Review
- November 08, 2019
Left by Rowena Baldwin
Very responsive staff. Larry, Brad and Jimmy. Prices are high but your staff is presently helping to accomodate in the follow through on insurance coverage and future needed work. Exceptional staff!
Response from the owner Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like you have been getting the VIP treatment. Please let us know if we can assist you any further.
Google Review
- November 07, 2019
Left by Russell Sykes
always timely and helpful - great service
Response from the owner Replied: Thank you for the kind words. If we can be of any further assistance, please let us know.
Google Review
- November 04, 2019
Left by Brandy Laboy-Marcus
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Facebook Review
- November 02, 2019
Left by John Conti
Just bought 4 weeks ago my 2017...beautiful X6!... Fully loaded....29000 mileage From Salesman Ammar!.... very knowledgeable and a true gentleman!!... Was researching my X6 I called A number dealerships and landed the best around....in October ...And spoke to him from the operator ... she connected...
Google Review
- November 02, 2019
Left by Merci Miglino
Service was very responsive. And the Genius was extremely helpful.
Response from the owner Replied: Thank you for letting us know about your recent visit. If you need anything in the future, please let us know.
Yelp Review
- November 01, 2019
Left by Patricia L.
The service center is top notch. You will get prompt courteous service and feel confident knowing your car is in good hands. Thank you again.
Cars.com Review
- October 31, 2019
Left by Kim
Great experience! Anthony did a great job at going through the overview of the vehicle with me!
Jennifer Hollenbeck Replied: We are happy to hear about your recent experience with Anthony. We will be sure to share your kind words with him
Google Review
- October 31, 2019
Left by Victoria Sanders
Jim Baker is the best!!! He found me the most stunning X7, had a genius deliver it, and gave me extra perks. I think I have bought 5 vehicle from him? Love BMW!
Response from the owner Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of South Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Google Review
- October 27, 2019
Left by Domenica Scarcella
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Cars.com Review
- October 27, 2019
Left by Jeff Cull
Great dealership. Second time we needed a quick repair on a BMW while visiting upstate NY (once last year). Both times were exceptional. See you again next summer.
Jennifer Hollenbeck Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. See you again in 2020!
Google Review
- October 23, 2019
Left by Elena Holtzclaw
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- October 23, 2019
Left by Jessica Prue
Needed the airbag recall service performed on our older BMW. Quickly got an appointment and were offered a rental car since they are not very close to home. However, they had the recall done in less than 40 minutes, so no need for the rental. Friendly and quick!
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- October 23, 2019
Left by Azen Shahzad
Ammar is a very knowledgable and passionate client advisor who represented BMW in a very positive way.
Response from the owner Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like Ammar gave you the VIP treatment.
Google Review
- October 22, 2019
Left by Gregory Marra
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- October 22, 2019
Left by Ed Logan
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- October 22, 2019
Left by Allie O'Mara
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- October 19, 2019
Left by Thea Broadus
Professional. Friendly staff.
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- October 18, 2019
Left by Sagarika Mukesh
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- October 16, 2019
Left by Anthony Mitola
Response from the owner Replied: Thank you for the 5 star rating! We look forward to assisting you again in the future.
Cars.com Review
- October 15, 2019
Left by Timothy Healey
Leasing my new X7 at BMW of South Albany was amazing. It was absolutely the best new vehicle experience that I have ever seen. Everyone should purchase a vehicle from BMW of South Albany!!!
Jennifer Hollenbeck Replied: Thank you for letting us know about your recent purchase. If you need anything in the future, please let us know.
Facebook Review
- October 14, 2019
Left by Betty Ann Rogers
I bought a BMW 2016 535i last year and I could not be happier.
Google Review
- October 13, 2019
Left by Kassie Willette
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Cars.com Review
- October 12, 2019
Left by Maria coppolino
I had a great service advisor, very professional and explained the repairs I was getting.. very happy with my visit. Thank you Larry
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- October 11, 2019
Left by Siva Kumar
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- October 11, 2019
Left by Paula Nelson
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- October 11, 2019
Left by Roberta Murell
Response from the owner Replied: Thank you for the high star rating. Please don't hesitate to reach out if we can do anything else to assist you.
Google Review
- October 11, 2019
Left by Erick Duran
Response from the owner Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of South Albany!
Google Review
- October 11, 2019
Left by SHERMAN PHEIFFER
Response from the owner Replied: Thank you for the kind words. If we can be of any further assistance, please let us know.
Google Review
- October 11, 2019
Left by Adam Siemiginowski
Response from the owner Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of South Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Google Review
- October 11, 2019
Left by Lorraine Ferguson
Response from the owner Replied: Thank you for taking the time to provide us with great feedback. We hope to see you again soon!
Google Review
- October 08, 2019
Left by Joseph Elgeiser
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- October 08, 2019
Left by Lauren Merante
Great people! I worked with Johnny Wang and he was awesome! I highly recommend him! Everyone I dealt with were superb! My first time buying a BMW and I don't think it will be my last :)
Response from the owner Replied: Thank you for taking the time to let us know how Johnny did during your purchase process. We are glad he is a member of our team. We look forward to assisting you again in the future.
Google Review
- October 08, 2019
Left by Lauren Kneller
Great people! I worked with Johnny Wang and he was awesome! I highly recommend him! Everyone I dealt with were superb! My first time buying a BMW and I don't think it will be my last :)
Cars.com Review
- October 08, 2019
Left by Bill rudolph
It was my first time using Bmw of south Albany, they treated me like I had been going there for years! Just getting a couple of recalls, treated me like I was buying the new 8!!
Jennifer Hollenbeck Replied: Thank you for the kind words. If we can be of any further assistance, please let us know.
CarGurus Review
- October 07, 2019
Left by Laurie
Dean was my salesman and he was fantastic. Very knowledgeable about the car very kind. I bought the car and I couldn't be happier with it great job Dean
BMW of South Albany Replied: Thank you for taking the time to let us know how Dean did during your purchase process. We are glad he is a member of our team. We look forward to assisting you again in the future.
Cars.com Review
- October 04, 2019
Left by James
Brad and Larry were professional and friendly as usual!!
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- October 04, 2019
Left by Erick Duran
Very knowledgeable and very easy to work with.
Response from the owner Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of South Albany!
Google Review
- October 03, 2019
Left by John VanWormer
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- October 03, 2019
Left by SHERMAN PHEIFFER
Prompt perfect service. Over and above.
Response from the owner Replied: Thank you for the kind words. If we can be of any further assistance, please let us know.
Cars.com Review
- October 03, 2019
Left by Spence Bisbing
Ammar was great. Very responsive. And the purchase was very efficient. Highly recommend.
Jennifer Hollenbeck Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Facebook Review
- October 01, 2019
Left by Susan Gillis Bisbing
Ammar was great. We live in a different state and had many questions before we purchased. Ammar was very responsive. When we drove to the dealership to finalize the purchase, Ammar made the process very efficient. Highly recommend the dealership and Ammar.
Google Review
- October 01, 2019
Left by Lorraine Ferguson
From the service department to sales advisor to reviewing the car details on pick up - a great experience!
Response from the owner Replied: Thank you for taking the time to provide us with great feedback. We hope to see you again soon!
Google Review
- September 27, 2019
Left by Stephanie
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- September 27, 2019
Left by Jill LeBlanc
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- September 27, 2019
Left by Kemal Saljanin
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Cars.com Review
- September 27, 2019
Left by William valk
Satisfied with the whole experience. First time at BMW dealer.
Jennifer Hollenbeck Replied: Thank you for the 5 star rating! Welcome to the BMW of South Albany family! We appreciate your business and look forward to assisting you again in the future.
Google Review
- September 27, 2019
Left by Adam Siemiginowski
The best BMW service in the Capital Region. Ive used them all since 2003 for my 1995 525i. Still running strong with the help of this crew going above and beyond on each issue to provide a professional estimate and resolve.
Response from the owner Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of South Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Google Review
- September 26, 2019
Left by Cammie Simmes
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- September 25, 2019
Left by M Ritholz
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- September 25, 2019
Left by Zachary McDonald
Excellent service.
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Cars.com Review
- September 25, 2019
Left by John Capron
As always Brad explains everything and is more than accommodating. He patiently gets you through all the process with professionalisms and consideration. Brad is the main reason that I continue to go to this location. I have been dealing with him over the last14 years. Thank you for asking
Jennifer Hollenbeck Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like Brad gave you the VIP treatment.
Cars.com Review
- September 23, 2019
Left by Robert
I have always serviced my car there and will continue to do so. The SAs are top notch and will always tell you what you need done and will not do anything without your permission. The dealership also has great loaners so it's very convenient to drop off your car in the morning and not have to miss...
Jennifer Hollenbeck Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Cars.com Review
- September 22, 2019
Left by Irving S Strrongin
Larry McMulllen,the Service Adviser, always does a great job.
Jennifer Hollenbeck Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of South Albany!
Facebook Review
- September 22, 2019
Left by Amy Allan Ricciardella
Brad in service is amazing at what he does, honest and helpful. Wayne sold us our newest car, a true gentleman. Hope he is there next time I need a car.
Facebook Review
- September 22, 2019
Left by Louis Malikow
Quality staff and service.
Facebook Review
- September 22, 2019
Left by Chris McManus
Great team! Top customer service and great people.
Google Review
- September 17, 2019
Left by Roberta Murell
Bought my first beemer here.
Response from the owner Replied: Thank you for the high star rating. Please don't hesitate to reach out if we can do anything else to assist you.
Google Review
- September 17, 2019
Left by Kara Foley
A little over a year ago, I was in the market for a new vehicle. Prior to scheduling an appointment at BMW of South Albany, I had been to other dealerships that did not seem to take me as seriously, most likely because I was only 19 at the time. However, dealing with Jim Baker here at BMW was the...
Response from the owner Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of South Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Google Review
- September 16, 2019
Left by Paula Nelson
Very helpful and quick.
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Facebook Review
- September 15, 2019
Left by Susan Poulin
Staff were professional and knowledgeable, it made buying a new car a pleasurable experience.
Google Review
- September 11, 2019
Left by Alise Drury
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- September 11, 2019
Left by Jessica Smith
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- September 11, 2019
Left by surya Kiran panchumarthi
Response from the owner Replied: Thank you for taking the time to provide us with great feedback. We hope to see you again soon!
Google Review
- September 11, 2019
Left by Jack A.
Response from the owner Replied: Thank you for taking the time to provide us with great feedback. We hope to see you again soon!
Cars.com Review
- September 10, 2019
Left by Dr. Louis Filhour
Willing to help make dreams come true. And I totally trust the service department! Doesnt those two statements say it all?!
Jennifer Hollenbeck Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- September 09, 2019
Left by Scott Townsend
Response from the owner Replied: Thank you for the high star rating. Please don't hesitate to reach out if we can do anything else to assist you.
Google Review
- September 07, 2019
Left by Joe Orsini
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- September 06, 2019
Left by Annette Eisenstein
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- September 05, 2019
Left by surya Kiran panchumarthi
Dealer ship Extremely resourceful and very quick in solving issues
Response from the owner Replied: Thank you for taking the time to provide us with great feedback. We hope to see you again soon!
Google Review
- September 03, 2019
Left by Stephanie Collins
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- September 03, 2019
Left by Vickash Chunoo
Excellent service department. Thoughtful and respectful, and you're left without a doubt that these guys know their Bimmers!
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
CarGurus Review
- September 03, 2019
Left by Vikas
Excellent dealer with great customer service!
BMW of South Albany Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
CarGurus Review
- August 28, 2019
Left by Kara
My experience was excellent. The sales staff was very knowledgeable and courteous. I did buy the car I found on car gurus. I highly recommend both car gurus...
BMW of South Albany Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Cars.com Review
- August 27, 2019
Left by Tim
Youre greeted at the door, the repair process is thoroughly and professionally explained, the work is done by certified techs and all the work is reviewed to your satisfaction before you leave. Great people providing quality service and exceptional customer service.
Jennifer Hollenbeck Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of South Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Google Review
- August 23, 2019
Left by William Close
I purchased my BMW at BMW of South Albany recently and had a really great experience. Dean Fuino in sales is awesome to work with...responsive and provides great customer service. Joe Crisafulli knocked it out of the park and will ensure you get your vehicle at a great price. During delivery,...
Response from the owner Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your business means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Google Review
- August 17, 2019
Left by Jessica Smith
Great place! Great service! Good people! Ask for Josh.
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- August 16, 2019
Left by Alise Drury
BMW went above and beyond, we called them when we were in the middle of a move from California to Massachusetts and they took care of everything so that we had a car to drive when we arrived. It was the best buying experience ever!
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- August 11, 2019
Left by Jim Holloway
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- August 11, 2019
Left by Marc Dean
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- August 11, 2019
Left by Christopher Maestro
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Facebook Review
- July 25, 2019
Left by Bryan Staff
Ammar is hands down the man to go to
Yelp Review
- July 13, 2019
Left by Marie D.Elite '2020
Without an appointment, I stopped in to look at pre-owned vehicles. I was greeted by a young man at the front desk then guided to a salesperson who was available. He was helpful and polite, listened carefully to what I was looking for, and he walked the lot with me showing me different cars...
Jennifer H. Replied: Thank you for the high star rating. Please don't hesitate to reach out if we can do anything else to assist you.
Google Review
- July 11, 2019
Left by Toby Papageorge
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- July 11, 2019
Left by dozier washington
Response from the owner Replied: Thank you for the kind words. If we can be of any further assistance, please let us know.
Google Review
- July 11, 2019
Left by Jim . Hargett
Response from the owner Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like Larry gave you the VIP treatment.
Facebook Review
- July 04, 2019
Left by Joseph Shmoe
Excellent sales staff, especially on the management side. This is the Keeler of the 2000's when they were so good (not so much anymore). Better watch out Keeler, you're going down! Give BMW South Albany a try if your'e looking, they will go out of their way to satisfy customers.
Google Review
- June 16, 2019
Left by Carthur Freitag
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- June 11, 2019
Left by Richard Brusic
Response from the owner Replied: Thank you for the high star rating. Please don't hesitate to reach out if we can do anything else to assist you.
Google Review
- June 11, 2019
Left by Vaishal Patel
Response from the owner Replied: Thank you for taking the time to leave us a 5-star rating. Reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Google Review
- June 11, 2019
Left by Timothy Jones
Response from the owner Replied: Thank you for the high star rating. Please don't hesitate to reach out if we can do anything else to assist you.
Google Review
- June 11, 2019
Left by Antonio Johnson
Response from the owner Replied: Thank you, Antonio! We look forward to seeing you again in the future.
Google Review
- June 11, 2019
Left by Ken Helm
Response from the owner Replied: We're glad to hear you enjoyed your visit. We sincerely thank you for the positive review, and look forward to seeing you again soon!
Google Review
- June 11, 2019
Left by Aparna Gupta
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- June 11, 2019
Left by Frank Scaringe
Response from the owner Replied: Thank you for taking the time to let us know about your recent purchase. We look forward to seeing you at your next service visit!
Google Review
- June 11, 2019
Left by The5th Harp
Response from the owner Replied: Thank you for the kind words. If we can be of any further assistance, please let us know.
Google Review
- June 11, 2019
Left by sheng ksic
Response from the owner Replied: Thank you for the 5 star rating! We are grateful to you for taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- June 11, 2019
Left by Michele McDuffie
Response from the owner Replied: We are happy to hear about your recent experience with Jim. We will be sure to share your kind words with him. Please do not hesitate to reach out in the future if needed.
Google Review
- June 11, 2019
Left by Anthony syncon
Response from the owner Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Google Review
- June 11, 2019
Left by Vincent Meleco
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- June 11, 2019
Left by Devin Carpenter
Response from the owner Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like you received the VIP treatment. We look forward to seeing you again in the future.
Google Review
- June 11, 2019
Left by Will Canter
Response from the owner Replied: Thank you for letting us know about your recent purchase. If you need anything in the future, please let us know.
Google Review
- June 11, 2019
Left by Aidan Kavanagh
Response from the owner Replied: Thank you for letting us know about your service experience. If you need anything in the future, please let us know.
Google Review
- June 11, 2019
Left by Michael okosky
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- June 11, 2019
Left by paul goetz
Response from the owner Replied: Thank you for the kind words. If we can be of any further assistance, please let us know.
Google Review
- June 11, 2019
Left by Kevin Boyle
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- June 11, 2019
Left by Leslie Milton
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- June 11, 2019
Left by Heather Marx
Response from the owner Replied: Thank you for the high star rating. Welcome to the BMW of South Albany family! Please don't hesitate to reach out if we can do anything else to assist you. We look forward to assisting you in the future.
Google Review
- June 11, 2019
Left by Melanie Ritton
Response from the owner Replied: We value your feedback and appreciate you taking the time to let us know how we did. We look forward to assisting you again in the future.
Google Review
- June 11, 2019
Left by Jack Palella
Response from the owner Replied: Thank you for the kind words. If we can be of any further assistance, please let us know.
Google Review
- June 11, 2019
Left by Ammar B
Response from the owner Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Google Review
- June 11, 2019
Left by Tim Martin
Response from the owner Replied: We are happy to hear about your recent experience with Larry. We will be sure to share your kind words with him. We look forward to seeing you again in the future.
Google Review
- June 11, 2019
Left by Randy Miller
Response from the owner Replied: Thank you for the high star rating. Please don't hesitate to reach out if we can do anything else to assist you.
Google Review
- June 11, 2019
Left by Vinay S. Shah
Response from the owner Replied: Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Google Review
- June 11, 2019
Left by Stephen Cooper
Response from the owner Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of South Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Google Review
- June 11, 2019
Left by Samuel Criscione
Response from the owner Replied: We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like Wayne gave you the VIP treatment.
Google Review
- June 11, 2019
Left by Scott Lothrop
Response from the owner Replied: Thank you for taking the time to let us know how we did. We hope to see you again in the future.
Google Review
- June 11, 2019
Left by Kim Riker
Response from the owner Replied: Thank you for the kind words. If we can be of any further assistance, please let us know.
Google Review
- June 11, 2019
Left by SUSAN DUNCKLE
Response from the owner Replied: Thank you for taking the time to let us know how Brad and Larry assist you during your service visits. They are valuable assets to our team. We look forward to assisting you again in the future.
Google Review
- June 11, 2019
Left by Carla Fernandez
Response from the owner Replied: Thank you for the kind words. If we can be of any further assistance, please let us know.
Google Review
- June 11, 2019
Left by Patti Quade
Response from the owner Replied: Thank you for taking the time to let us know how Josh and Joe did. They are valuable assets to our team. We look forward to assisting you again in the future.
Google Review
- June 11, 2019
Left by Noor Hasan
Response from the owner Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of South Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Google Review
- June 11, 2019
Left by Michael Metzger
Response from the owner Replied: Thank you for the high star rating. Please don't hesitate to reach out if we can do anything else to assist you.
Google Review
- June 11, 2019
Left by N Shadlock
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- June 11, 2019
Left by Sonza Artis
Response from the owner Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Google Review
- June 11, 2019
Left by Suzzette Torres
Response from the owner Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of South Albany!
Google Review
- June 11, 2019
Left by Michael Walsh
Response from the owner Replied: Thank you for taking the time to let us know about your recent experience. We are so thankful to have earned your recommendation; it means a lot to us. Thank you for your loyalty and we look forward to seeing you again in the future.
Google Review
- June 11, 2019
Left by Romeo Auto Group
Response from the owner Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of South Albany! We are glad to hear you "got home"!
Google Review
- June 11, 2019
Left by David Detweiler
Response from the owner Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Google Review
- June 11, 2019
Left by Ronald Von Fricken
Response from the owner Replied: Thank you for taking the time to let us know how Brad and Tom did. They are valuable assets to our team. We look forward to assisting you again in the future.
Google Review
- June 11, 2019
Left by Rayne McNeil
Response from the owner Replied: We are happy to hear about your recent experience with Larry. We will be sure to share your kind words with him. We look forward to assisting you again in the future.
Google Review
- June 11, 2019
Left by Michael DeMarco
Response from the owner Replied: Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Google Review
- June 11, 2019
Left by Monshin Naamon
Response from the owner Replied: Thank you for the kind words. If we can be of any further assistance, please let us know.
Google Review
- June 11, 2019
Left by S Ryan
Response from the owner Replied: Thank you for letting us know about your recent purchase. If you need anything in the future, please let us know.
Google Review
- June 11, 2019
Left by Devin Geskie
Response from the owner Replied: Thank you for taking the time to leave us a 5-star review. We appreciate your feedback and value you as a customer. We look forward to seeing you again soon! Have a great day!
Facebook Review
- May 21, 2019
Left by Karen Ovitt Messana
Great people to deal with. No nonsense
Google Review
- May 16, 2019
Left by A D
Response from the owner Replied: Thank you for the 5 star rating. We are happy to provide excellent service to you.
Google Review
- May 15, 2019
Left by Romeo Auto Group
I work for another car dealership and broke down on the Thruway. Wayne and Anthony helped me 'get home' from BMWoSA. Super nice store, nice and professional staff. Thanks, guys, for your help!
Response from the owner Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of South Albany! We are glad to hear you "got home"!
Facebook Review
- May 03, 2019
Left by Alan Thiel
good selection, good people
Facebook Review
- April 05, 2019
Left by Jevon Campbell
10/10 experience. shout out to josh
Google Review
- March 26, 2019
Left by Stephen Cooper
Great place to buy a car or for service. I have had several issues with the other BMW dealer in the area - raising serious questions about their integrity. My advice - Go to BMW of South Albany.
Response from the owner Replied: Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of South Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Facebook Review
- March 23, 2019
Left by Roxanne Martinez Gaynor
Courteous,quick, best service!
Facebook Review
- March 19, 2019
Left by Jessica Decker
Just recently leased my new 430xi coupe from Jim Baker at BMW of South Albany. The customer service was pristine and I couldnt be happier. I loved how the whole process was explained to me in detail (Danielle was amazing) so I am not only excited but comfortable as well. Jim and BMW Of South Albany...
Facebook Review
- March 12, 2019
Left by Chris Laursen
Im an extrovert who needs a vehicle that understands me...
Facebook Review
- January 24, 2019
Left by Amy Johnson
Tom Jess, the service manager is a superstar! He excels in customer delight.
Facebook Review
- January 21, 2019
Left by Katie Ann
I had a hands down 5 star experience with BMW of South Albany. The sales team was genuine and helpful and helped me get the car I wanted in the budget I had. They went above and beyond and delivered excellent customer service! Thank you to Maria Dunning and Jack for all your help. Highly recommend....
Facebook Review
- January 13, 2019
Left by Karen Rogers
Outstanding customer service; honesty, trustworthiness in thoroughly diagnosing and immediately resolving issues
Facebook Review
- January 12, 2019
Left by Bob Power
Always helpful, knowledgeable, and very professional.
Facebook Review
- December 22, 2018
Left by Judy Lewis
They are really "Can Do" folks who take pride in excellent customer service. It's worth the trip upstate!
Facebook Review
- December 18, 2018
Left by Joyce Fisher
Fast, efficient and friendly service
Facebook Review
- December 11, 2018
Left by Joseph Kravetz
Always a great, personal experience!
Facebook Review
- November 30, 2018
Left by Steve Sossei
Very good service. In and out quickly.
Facebook Review
- November 26, 2018
Left by Mike Hutter
Attentiveness to customer questions and inquiries.
Facebook Review
- November 14, 2018
Left by Haris Bhatti
This is my 6th purchase from BMW of South Albany! Every time has been a pleasure. Huge shout out to Sales Manager Kody and sales person Johnny. Both went above and beyond with the price and customer satisfaction. I highly recommend these guys and dealership!
Facebook Review
- November 06, 2018
Left by Thomas Gabriel
Great experience all around!
Facebook Review
- October 20, 2018
Left by Rod Lloyd
Service Advisors (Brad K.) are knowledgeable, helpful and accommodating. I highly recommend the service team at BMW of South Albany.
Facebook Review
- October 04, 2018
Left by John Mavroudis
excellent and courteous service
Facebook Review
- September 08, 2018
Left by Randy Miller
The service department has always been great. Brad, Jeff, and Larry are always polite and professional. Brad has gone out of his way to be helpful on more than one occasion. My wife and I both own BMWs, and anytime we have needed anything, BMW of South Albany has helped us get back on the road...
Facebook Review
- August 26, 2018
Left by Ron Coons
I am satisfied with the service on my X3 BMW and with Lawrence McMullen and his staff. I had the opportunity to talk with Jim Baker and am considering purchasing an X5.
Facebook Review
- August 24, 2018
Left by Phyllis Testo
I have always had good experiences with there service department and costumer service time
Facebook Review
- August 22, 2018
Left by Illan Levy
I cannot say enough good things about the service department and Larry in particular. I have been using this dealership for 10 years and have always found them to be honest and straightforward with their customers.
Google Review
- August 16, 2018
Left by Jose Gomez
(Translated by Google) gooood(Original)Gooood
Facebook Review
- August 08, 2018
Left by Joe Mainillo
Service dept. is great Brad & Larry go above & beyond to help out & always very friendly but they do seem to have a high turn over of sales people I have bought 2 cars from them & both sales people are gone
Facebook Review
- July 19, 2018
Left by Jim Holloway
This was my second BMW. Sales consultant Wayne Beddoe was courteous and professional and Jim Poissant the sales manager went out of his way to help us. The transaction went without a hitch. The Service team has always always been excellent. Repaired or serviced and delivered when promised. ...
Facebook Review
- June 27, 2018
Left by Darlene Beesmer Griffin
Just bought my first BMW. There were several dealerships to choose from, but this place was recommended to me. Kelly, who works the website, was so incredibly helpful and friendly. Not pushy at all (in that car salesman kind of way that we all hate). Within two weeks of telling her what I was...
Facebook Review
- June 26, 2018
Left by Laura Plaske
I recently leased an X1 from BMW South Albany and had a great experience! The sales rep Jim Baker was amazing and worked with me to find something that fit all of my needs and my budget. I couldnt be happier with the service I received! I love my new car and will definitely buy my next car from BMW...
Facebook Review
- June 25, 2018
Left by Angelique Ochs
Wonderful as always!
Google Review
- June 11, 2018
Left by Rach Bentley
Response from the owner Replied: Were glad to hear you had such a wonderful experience, Rachel!
Google Review
- June 11, 2018
Left by Dorothy Allen
Google Review
- June 11, 2018
Left by John Mortenson
Response from the owner Replied: Thanks, John! We hope to see you soon.
Google Review
- June 11, 2018
Left by Bill Samsonoff
Response from the owner Replied: Thanks for the feedback, Bill. Were glad youre happy with your experience with our team!
Google Review
- June 11, 2018
Left by Howard Buehler
Response from the owner Replied: Were glad you think so!
Google Review
- June 11, 2018
Left by Tomas Hendrix
Response from the owner Replied: Thank you, Tomas! We look forward to working with you in the future.
Google Review
- June 11, 2018
Left by Jennifer Kim
Response from the owner Replied: Thank you for choosing BMW of South Albany, Jennifer. Were happy to hear you had such a pleasant experience with our staff members! Thank you for taking time to leave us such a wonderful review.
Google Review
- June 11, 2018
Left by LOUIS MARINO
Response from the owner Replied: Thank you for the kind words, Louis! The professionals at BMW of South Albany care about all of our customers and their experiences, were glad to hear yours was so successful.
Google Review
- June 11, 2018
Left by Nikki Beck
Response from the owner Replied: Hi Nikki, Thank you for your feedback, our customers are important to us and were happy to hear that Billy treated you so well!
Google Review
- June 11, 2018
Left by Lan Yu
Response from the owner Replied: Thank you for taking time to review BMW of South Albany, Lan. Were glad you had an enjoyable experience with the dealership and with Phillip!
Google Review
- June 11, 2018
Left by LBZ Customz
Google Review
- June 11, 2018
Left by Joanne Kalsher
Response from the owner Replied: Youre too kind, Joanne. Thank you so much for taking time and writing this review. Our customers mean a lot to us, so knowing you had such a good experience is wonderful to hear! Happy birthday!
Google Review
- June 11, 2018
Left by David Weiss
Response from the owner Replied: Were glad to hear that youve found our after-hours drop off easy, David!
Google Review
- June 11, 2018
Left by Dan Visker
Response from the owner Replied: Thank you, Dan! Our customers are important to us so it makes us happy to know that youve had good experiences with us from sales to service. We hope to see you again in the future.
Google Review
- June 11, 2018
Left by John Rapp jr
Response from the owner Replied: Thank you for letting us know you had a great experience, John!
Google Review
- June 11, 2018
Left by skyler anson
Response from the owner Replied: Thank you for letting us know you had such an enjoyable experience with Bill! Our customers are important to us, thank you for giving us your feedback.
Google Review
- June 11, 2018
Left by Golden Modder
Response from the owner Replied: Thank you for the kind words. We look forward to seeing you again in the future!
Google Review
- June 11, 2018
Left by Ulysses Munoz
Response from the owner Replied: Thank you, Ulysses!
Google Review
- June 11, 2018
Left by Danielle Yamin
Response from the owner Replied: Were glad to hear you had such a wonderful experience, Danielle! Thank you for the kind words!
Google Review
- June 11, 2018
Left by bennY
Response from the owner Replied: Thank you for the kind words, Benny!
Google Review
- June 11, 2018
Left by Jessica C
Response from the owner Replied: Thank you for taking the time to leave us such a kind review, Jessica. Our customers and their experiences truly mean a lot to us! We look forward to seeing you again in the future!
Google Review
- June 11, 2018
Left by Hezekiah Morris
Google Review
- June 11, 2018
Left by Joan quilty
Response from the owner Replied: Thank you for taking time to leave us a review, Joan. We appreciate all of our customers and their thoughts. Thank you for trusting BMW of South Albany for 13 years! Enjoy your new 4 Series!
Google Review
- June 11, 2018
Left by Kamron Johnson
Response from the owner Replied: Were glad you enjoyed your experience with us, Kamron. Thank you for taking the time to leave us a review!
Google Review
- June 11, 2018
Left by craig horn
Response from the owner Replied: Thank you for the kind words, Craig. We hope you both enjoy the x5!
Google Review
- April 19, 2018
Left by Kamron Johnson
Good, friendly staff. Decent selection of cars.
Response from the owner Replied: Were glad you enjoyed your experience with us, Kamron. Thank you for taking the time to leave us a review!
Google Review
- April 10, 2018
Left by bennY
great staff there totally would recommend them as your local BMW center!
Response from the owner Replied: Thank you for the kind words, Benny!
Facebook Review
- March 29, 2018
Left by Tina Giammatteo Opalka
I usually hate buying cars, but this dealership had such a comfy and cozy atmosphere. The showroom isnt overwhelming with vehicles piled on top of each other. It is simple and small yet totally classy. The staff are all friendly. Jim Baker was our sales advisor and he was friendly, straight...
Facebook Review
- March 15, 2018
Left by Adam Wright
Top notch! Ryan Mazur is a fantastic salesman and my experience was exceptional. Pricing beat anything here in MA and they delivered the car to my door! I have bought cars at many dealers but few can compete with the ease of purchase and the great communication BMW of South Albany provides. I...
Facebook Review
- February 16, 2018
Left by Gary Meininger
Facebook Review
- December 11, 2017
Left by Jackie Williams
Just had an AMAZING car buying experience with Jason Rivers and the team last week! To say they far exceeded my expectations is an understatement! Due to an unexpected surgery, I was unable to accept delivery of my new X5 on site..... so Jason personally delivered it to me at my home! Thank you...
Facebook Review
- September 10, 2017
Left by Angela Rollins
Facebook Review
- August 25, 2017
Left by HiSun Griffin
Always great customer service . Buying a car check me guy Josh out he will get you what you want .
Facebook Review
- August 25, 2017
Left by HiSun Love Griffin
Always great customer service . Buying a car check me guy Josh out he will get you what you want .
Facebook Review
- August 22, 2017
Left by Ray Dowling
So far, the best new car buying experience I have ever had. Hope their service continues like this for a long ty
Facebook Review
- July 11, 2017
Left by Nathaniel Robinson
Highly recommend! Incredible employees to match the incredible cars. Honest and great to work with. The paper signing process was straightforward and fast. Continued contact and attention after purchase.
Facebook Review
- June 23, 2017
Left by Mj Powell
Truly the best service. A cold November evening I had a flat tire. They waited for me with loaner to get there and it was minutes from the time I arrived till I drove away with a loner vehicle. If you wait for your service, you wait in super comfy stylish and chairs, very sophisticated with added...
Facebook Review
- June 19, 2017
Left by Roxanne Robissa Wilson
Great people - excellent service department - helpful
Google Review
- June 11, 2017
Left by Mable Craft
Google Review
- June 11, 2017
Left by Troy D
Google Review
- June 11, 2017
Left by Raja Ghazanfar Ali
Google Review
- June 11, 2017
Left by Donna Brownson
Google Review
- June 11, 2017
Left by Srinivas Nerusu
Facebook Review
- June 11, 2017
Left by Lauren Van Auken
Jay always makes sure to go above and beyond for his customers. Josh was great to work with also!
Facebook Review
- May 12, 2017
Left by Anthony Harris
Facebook Review
- April 09, 2017
Left by Cindy O'Shea
Facebook Review
- April 01, 2017
Left by Kate Hedgeman
Just leased my new x3 35i. Wonderful sales experience. The service team is top notch too. Thanks Phil Jordan
Facebook Review
- March 27, 2017
Left by Josh Cornwell
So I came in on a Sunday looking to check out a 335xi and I'll be honest the car wasn't on the top of my list until I met Casper Yim he showed me everything I didn't know about BMWs (trust me I didn't think that was much until I spoke with Casper) and after a great test drive and even better service...
Facebook Review
- February 24, 2017
Left by Asl Ozbay
Facebook Review
- February 02, 2017
Left by Karen Kothera
Facebook Review
- January 09, 2017
Left by Melissa Tobin
Traveling for work to the Albany area and have a frozen windshield washer fluid line. Called and spoke to Tom in the service department about getting the line fix. He was more than willing to accommodate getting my car looked it today. Great to know there willing to help even when I'm not a regular...
Facebook Review
- December 28, 2016
Left by Arshad Butt
Facebook Review
- December 04, 2016
Left by Kimberly Konrad Alvarez
We have been working with Jim Baker for more than 12 years and love and trust him and all the service crew. Would recommend them to anyone looking for a quality car.
Facebook Review
- November 13, 2016
Left by Krissy Angarola Hines
My new dealership--for sales & service! Thanks again!
Facebook Review
- September 19, 2016
Left by DJ Jones
Facebook Review
- September 12, 2016
Left by Jenny Phoenix
Facebook Review
- September 05, 2016
Left by Yohanan Casas
Best car buying experience I've ever had. The staff here are amazing! Can't say enough good things about BMW of South Albany!
Facebook Review
- September 05, 2016
Left by JP Casas
Best car buying experience I've ever had. The staff here are amazing! Can't say enough good things about BMW of South Albany!
Google Review
- June 11, 2016
Left by Chris Treiling
Google Review
- June 11, 2016
Left by John Karling
Facebook Review
- January 15, 2016
Left by Philip Mike McGuire
Leased my most recent car from Capital Cities and I couldn't be happier with the experience! Jim Baker is a top notch sales consultant!
Facebook Review
- January 09, 2016
Left by Andrea Gallerrie
I have bought 4 cars from Capital Cities (I will always call it that) they have never steered me wrong service department is fantastic. ..a big shout out to Brad for getting me in and out of there yesterday in less than 20 min with a loaner car in a last minute service situation !
Facebook Review
- September 20, 2015
Left by Neal Brassard
Facebook Review
- August 11, 2015
Left by Christina Miller
I bought my first car from cap cities and now my son works their I am so grateful to them giving him a shot because he is so young he loves it especially driving all the bmws lol love the car too
Facebook Review
- July 03, 2015
Left by Andrew Burton
Very friendly service advisors, would recommend their service department to anyone!
Google Review
- June 11, 2015
Left by Jack Pivar
Google Review
- June 11, 2015
Left by Joel Bartfield
Facebook Review
- March 31, 2015
Left by Joe Mainillo
Loving my new 335xi BMW Thanks so much Jay & Capital Cities BMW :)
Google Review
- March 23, 2015
Left by M Futile
Another wonderful experience! This was our third Volkswagen purchase from Capital Cities in the last 8 years and I'm sure there will be more to come in the future. With our most recent purchase our salesman (Dan Stein) went out of his way to find the car we wanted and it is perfect!It has always...
Facebook Review
- December 22, 2014
Left by Gerardo Taboada
Facebook Review
- September 10, 2014
Left by Jeff Palmateer
Google Review
- September 06, 2014
Left by FossaFosana .
Great service, great prices, nice people. And, of course the cars are superb.
Google Review
- September 05, 2014
Left by Ashley Commisso
Ryan Mazur assisted me with the sale of my 2012 VW Tiguan. It was a quick and easy experience with simple negotiating and I couldn't be happier with my new (used) car. Ryan also took the time to make sure my experience was enjoyable by offering me coffee or hot chocolate while I was there, which...
Google Review
- August 29, 2014
Left by FossaFosana
Great service, great prices, nice people. And, of course the cars are superb.
Google Review
- June 11, 2014
Left by Keith Kanaga
Google Review
- June 11, 2014
Left by FossaFosana
Google Review
- June 11, 2014
Left by Peter Schermerhorn
Google Review
- June 11, 2014
Left by Lee Coye
Google Review
- June 11, 2014
Left by Richard Van Deusen
Google Review
- June 11, 2014
Left by Kurt Ofer
Google Review
- June 11, 2014
Left by Mary King
Google Review
- June 11, 2014
Left by Nicholas Ventresca
Google Review
- June 11, 2014
Left by Thomas Cetrino
Google Review
- June 11, 2014
Left by Justina Grabowski
Google Review
- June 11, 2014
Left by Liam Fleischmann
Google Review
- June 11, 2014
Left by Steven Jacowitz
Facebook Review
- February 09, 2014
Left by Brandi Schneider
Facebook Review
- December 29, 2013
Left by Sandra Johnson Marrott Constantine
Bought two vehicles here a VW Jetta and my BMW Z4. They have some of the best salesmen I've ever dealt with and great customer service. I would choose them over Keeler any day!
Facebook Review
- December 29, 2013
Left by Sandra Constantine
Bought two vehicles here a VW Jetta and my BMW Z4. They have some of the best salesmen I've ever dealt with and great customer service. I would choose them over Keeler any day!
Facebook Review
- December 21, 2013
Left by Chris Wickham
Facebook Review
- December 04, 2013
Left by Donald Grandchamp
Facebook Review
- October 10, 2013
Left by Wanda Collins
Facebook Review
- August 17, 2013
Left by Mohamed Saloma
Facebook Review
- July 21, 2013
Left by Larry Wilson
Facebook Review
- May 07, 2013
Left by Anda Reinisch
This is our second VW purchase from Mr. Bill Asprion....Highly Recommend Capital Cities for anyone looking for a new or used car!! I was very well taken care of! Thank you!!!