WARNING: Do Not Buy from This Dealer - Fraud Alert Mercedes-Benz of San Francisco is fraudulent--DO NOT BUY a car from them. I purchased a Mercedes S450 under CPO, expecting a reliable vehicle. Right after buying it, I discovered: 1. Massager Not Working & Fluid Leak - The leak shuts down the...

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I have purchased 4 cars from Bill from MB SF. He's always been a professional and the last 2 cars we worked with Katerina and Bill and are extremely happy with them. Our purchases were seamless.

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I had a fantastic experience at the Mercedes-Benz of San Francisco Parts Department! Ryan went above and beyond to assist me today. He was extremely patient and understanding as I explained the issue, and he took the time to ensure we found the exact part I needed for my GLK350. His expertise and...

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All went well, nice people, performed my service and inspection...nice facility and a clean car also afterwards!

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Great service.

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Response from the owner Replied: Hi Deborah, Thank you for the 5-star rating! We’re so glad to know you had a positive experience with Mercedes-Benz of San Francisco. If there’s anything you’d like to share or if we can assist you further, please feel free to reach out. We appreciate your support and look forward to seeing you again!

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So helpful and accommodating! Thanks Kris!

Response from the owner Replied: Hi Jody, Thank you for your kind words! We’re thrilled to hear that Kris provided such helpful and accommodating service. We truly appreciate your feedback and are so glad you chose Mercedes-Benz of San Francisco. If there’s anything else we can assist you with, don’t hesitate to reach out.

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Response from the owner Replied: Thank you for your 5-star rating! We appreciate your support and look forward to serving you again at Mercedes-Benz of San Francisco.

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Friendly staff, smooth, and efficient.

Response from the owner Replied: Thank you, Nathalie! We're glad to hear you had a smooth and efficient experience with our friendly team. We appreciate your feedback and look forward to assisting you again!

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Courteous and professional from booking appointment to completion of service. They picked up my car from my house and delivered it back to my house. Excellent customer care

Response from the owner Replied: Thank you, Fady! We’re thrilled to hear you enjoyed our courteous and professional service. It’s great to know the pickup and delivery made your experience even more convenient. We look forward to assisting you again!

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Ray was really knowledgeable and efficient. The job was done quickly and well.

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William Soo helped me at this location and was patient with my partner and me. I highly recommend coming to this location. Thanks again.

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I recently purchased an end-of-year model here, and while the buying process was smooth and came with a great discount, my overall experience was mixed. Shortly after taking the car home, I encountered some software glitches, which required a service visit. The dealership made scheduling easy and...

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If I could give more than 5 stars, I would without any hesitation!My current lease was expiring, and I was getting the run around from my local dealership, so I was referred to Kevin (Sales Mgr.) in SF! From the moment we spoke, Kevin made things happen for me! Then Erick (Sales Consultant) became...

Response from the owner Replied: Thank you, Genesia, for such an incredible review! We’re thrilled that Kevin and Erick went above and beyond to make your experience seamless and enjoyable. Your loyalty and kind words mean the world to us. Enjoy your new GLE, and we look forward to serving you for many years to come. Happy New Year!

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Friendly, easy to work with, easy to book! Close to our residency ! Car was clean after the service

Response from the owner Replied: Thank you, Jumana! We're glad you had a friendly and convenient experience with us. We’re thrilled to hear your car was returned clean after service. We look forward to assisting you again at Mercedes-Benz of San Francisco!

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Kind and quick service. Had a great experience.

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Nice people and Very good service !

Response from the owner Replied: Thank you, Nancy! We’re glad you had a great experience with our team and service. We look forward to seeing you again at Mercedes-Benz of San Francisco!

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Tammy and Raphael provided excellent service! We would absolutely make the drive from Bakersfield to do business with you again!

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Lauren was great in working with us coming all the way from Stockton and ensuring all details were in place upon arrival - will be returning!

Response from the owner Replied: Thank you, Jelissa! We're thrilled Lauren made your visit smooth and accommodating, even coming all the way from Stockton. We look forward to welcoming you back to Mercedes-Benz of San Francisco!

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If I could give more than 5 stars, I would without any hesitation!My current lease was expiring and I was getting the run around from my local dealership, so I was referred to Kevin in SF! From the moment we spoke, he made things happen! Then Erick became my main point of contact and within a matter...

Response from the owner Replied: Thank you, Genesia, for such an amazing review! We're thrilled Kevin and Erick went above and beyond to ensure you had a seamless and enjoyable experience. Your kind words mean the world to us, and we’re honored to have earned your loyalty. Enjoy your new GLE, and Happy New Year! Cheers! 🎉

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Response from the owner Replied: Thank you for your 4-star rating, Alan! We appreciate your feedback and hope to provide a 5-star experience next time. Let us know how we can improve!

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In my recent experience leasing a new GLC, I was fortunate to have Andy assist me throughout the process. His expertise and assistance were invaluable, as he patiently guided me through each step of the leasing procedure. Overall, I had an exceptional experience and highly recommend this dealership...

Response from the owner Replied: Thank you, Sina, for sharing your experience! We’re thrilled Andy provided such exceptional guidance throughout your leasing process. Your recommendation means a lot to us. Enjoy your new GLC, and we look forward to serving you again in the future!

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Purchased my fifth vehicle today from MB SF.Why in the world would I do this ?Because it doesn’t get any better than this !Best purchase transaction I’ve ever had- #1Thanks Veronica, Eddy and Irsan ….

Response from the owner Replied: Thank you, William, for your continued loyalty and kind words! We're thrilled to hear Veronica, Eddy, and Irsan made your fifth purchase such a great experience. We look forward to serving you again in the future. Enjoy your new Mercedes-Benz!

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Response from the owner Replied: Thank you for the 5-star rating, Cong! We appreciate your support!

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It was a pleasure working with Kevin the sales manager he made the buying experience very easy and smooth. The salesperson was very helpful. He dropped the vehicle off to our home. I would highly recommend San Francisco Mercedes-Benz for your next Mercedes-Benz

Response from the owner Replied: Thank you, Jennifer, for your wonderful feedback! We're thrilled to hear Kevin and the team made your buying experience smooth and convenient. We appreciate your recommendation and look forward to serving you again in the future. Enjoy your new Mercedes-Benz!

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Response from the owner Replied: Thank you for the 5-star rating, Dave! We appreciate your support!

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Raymond was great with helping us with our van!

Response from the owner Replied: Thank you, Sean! We're glad Raymond provided excellent assistance with your van. We appreciate your kind words and look forward to serving you again!

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Response from the owner Replied: Thank you for your 5-star rating, GLG SFNY! We appreciate your support!

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Friendly, knowledgeable team. Straight forward and great incentives!

Response from the owner Replied: Thank you, Vincent, for the fantastic review! We're thrilled to hear you found our team friendly and knowledgeable and enjoyed the straightforward process and great incentives. We appreciate your feedback and look forward to assisting you again!

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Another Great Experience with Walter and Earsun (at Mercedes-Benz of San FranciscoI've been a loyal customer at Mercedes-Benz of San Francisco for years, and I always work with Walter and Earsun when purchasing a new car. We purchased two new cars in the passed two months. Over the years, my family...

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Fernando is Professional and helpful. The dealership is nice and efficient. Good customer service

Response from the owner Replied: Thank you, Vic, for your 5-star review! We're thrilled to hear that Fernando provided professional and helpful service and that you appreciated the efficiency and excellent customer service at our dealership. We look forward to assisting you again!

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Response from the owner Replied: Thank you, Jackson, for your 5-star rating! We're delighted to know you had a positive experience with us. We look forward to assisting you again in the future!

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Excellent customer service and attention to detail! Our sales person Michelle Sou was very knowledgeable and helpful.

Response from the owner Replied: Thank you, Ed, for the fantastic review! We're delighted to hear about your positive experience with Michelle Sou. Her knowledge and attention to detail are hallmarks of the service we aim to provide. Enjoy your new vehicle, and we look forward to assisting you again!

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Great selection of cars and I’m happy with the deal I got. I’m an out of state buyer and Hana, Eddy and Rick were my main contacts. They all took great care of me. Car was delivered securely and it was in perfect condition. Look forward to dropping by when I’m in SF

Response from the owner Replied: Thank you, Kaleem, for your 5-star review! We’re thrilled to hear Hana, Eddy, and Rick provided exceptional care throughout your out-of-state purchase and that your car arrived in perfect condition. We look forward to welcoming you when you’re in San Francisco. Enjoy your new vehicle!

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We were looking for an EV lease. Sfbenz had the vest quote and staff. Michelle and Rafael provided exceptional service.

Response from the owner Replied: Thank you, Christian, for your 5-star review! We’re delighted to hear that Michelle and Rafael provided you with exceptional service and helped you secure the best quote for your EV lease. Enjoy your new vehicle, and we look forward to serving you again!

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We love this dealership and service center. Been going here since they opened and purchased our newest car there. Erick was our sales person and was great to work with. He was extremely helpful and didn’t make us feel pressured at any time. This is a premier dealership and yes it’s obviously...

Response from the owner Replied: Thank you, Lucas, for your kind words! We’re thrilled to hear about your positive experience with Erick and the team at Mercedes-Benz of San Francisco. It’s wonderful to know you’ve trusted us since the beginning and that we could help make your recent purchase enjoyable and pressure-free. We look forward to continuing to provide you with premier service!

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Quick and efficient!! Thank you Lauren for always keeping me in the loop. I am very pleased with my new lease.

Response from the owner Replied: Thank you, Isabelle, for your kind words! We’re thrilled to hear that Lauren provided quick and efficient service while keeping you informed. Enjoy your new lease!

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Had a flat tire while traveling to the airport. Luckily, I was able to limp into MB of San Francisco. Not only did they take care of my car, Manuel Solano (Manny) set me up with transportation to the airport. He took a very stressful morning and turned it into a win after finding the warranty for...

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Love working with Kerr! He was very respectful and was great to work with. Ended up getting what we liked.

Response from the owner Replied: Thank you, Nancy, for your kind words! We’re thrilled to hear that Kerr provided such respectful and enjoyable service, helping you find exactly what you were looking for. Congratulations on your new car, and we look forward to assisting you again in the future!

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Response from the owner Replied: Thank you, Raymond Jew, for your 5-star rating! We're here for you at Mercedes-Benz of San Francisco whenever you need us next.

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Response from the owner Replied: Thank you, Sb Cornelio, for the 5-star rating! We’re thrilled you had a great experience and appreciate your support. If there’s anything we can assist you with in the future, please don’t hesitate to reach out. Safe travels!

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Always prompt, present and professional. I feel i am so lucky when i come in because you take care of my needs with a smile. I appreciate you so much. Sincerely Paul

Response from the owner Replied: Thank you, Paul, for your wonderful review! We're delighted to hear that our team consistently provides prompt, professional, and friendly service. Your kind words and appreciation mean so much to us. We look forward to taking care of your needs again in the future!

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Response from the owner Replied: Thank you, JH Cao, for your 5-star rating! We appreciate your feedback and look forward to assisting you with any future needs at Mercedes-Benz of San Francisco.

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Last week I purchased an E450 from SF Benz, marking my second purchase with them. I returned to this dealership because of their consistent professionalism and customer-first approach, and this experience reinforced my trust in them.The sales consultant, Walter, stood out for his patience and...

Response from the owner Replied: Thank you, Tak Lin, for sharing your exceptional experience with Mercedes-Benz of San Francisco! We’re thrilled to hear about your second purchase and how our team continues to earn your trust through professionalism and a customer-focused approach. Walter's patience and dedication to understanding your preferences, paired with Daphne's expertise in structuring a finance package that worked perfectly for you, showcase the values we strive to uphold. It’s wonderful to know that their efforts made the car-buying process seamless and rewarding for you.We’re honored by your recommendation and look forward to serving you again in the future. Enjoy your new E450!

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