DealerRater Review
- January 16, 2019
Great work from Rusnak Volvo! Anthony always explains the work being done in a way that is easily understood. I enjoy seeing Susie and the lady who takes the payments.
DealerRater Review
- January 15, 2019
Both Chris and Brandi have been so kind, helpful, and available. I would absolutely recommend them personally to any and all friends who are considering Volvo.
Google+ Review
- January 15, 2019
Left by Lydia S.
Google+ Review
- January 15, 2019
Left by Jonathan R.
Google+ Review
- January 15, 2019
Left by Jack S.
Google+ Review
- January 14, 2019
DealerRater Review
- January 14, 2019
Anthony was very helpful and attentive for my first service appointment. Service went very smoothly And was completed in a timely manner. I will ask for Anthony next time too!
DealerRater Review
- January 14, 2019
I told the advisor to check on the wiper blade when I was in the service . I guess he is too busy and missed that spot. So I need to suffer the noisy blade while I am driving under the storm now in California I this whole week. For cleaning the car it is ok but still kind of dirty. Maybe I am too...
DealerRater Review
- January 13, 2019
I wasn't planning on getting a new car, but do to a car accident I had to start looking. I finally decided that I wanted the Volvo xc40 T5 R-design, white, and black top. Very specific, and hard to find. After calling around many volvo dealers, including all the ones south of orange county, a few up...
Google+ Review
- January 12, 2019
Left by David C.
DealerRater Review
- January 11, 2019
Thank you Mark for the excellent service. My car had engine light on. I was worried. Mark took care of it. He is very experienced.
Google+ Review
- January 10, 2019
Left by Jacob O.
Google+ Review
- January 10, 2019
Left by Cassandra S.
Na'Eem, my service rep, was very personable, responsive and professional. When the shuttle was delayed, he arranged for an Uber to transport me to and from work--and it arrived at the exact pick-up time he promised. Wonderful experience.
DealerRater Review
- January 10, 2019
My service representative Na'Eem was wonderful to work with--professional, responsive and considerate. Got the job done on time and arranged Uber rides for me to and from work when the shuttle service was backed up. Top notch experience!
DealerRater Review
- January 10, 2019
We were very impressed with Chris - he knew the details of the car and was able to answer our questions. Chris was honest and friendly and did not pressure us to make a purchase until we were comfortable with our decision.
DealerRater Review
- January 09, 2019
Very satisfied with the servicing of the car - pricey, but always find you all worth the extra money. that said, my drop off and pick up weren't great - dropoff was slow. Pickup, I was forgotten about - after I paid for the service, I was told to wait outside for the car, it never came. After 21...
Cars.com Review
- January 09, 2019
Left by Jeffrey B.
Patrick Folsom is a truly exceptional salesperson. Very informative and the right combination of persistence and laid back attitude. Both Rusnak & and Volvo should be proud to have him in their employ.
Google+ Review
- January 08, 2019
Left by Donna B.
Wonderful staff and service, so friendly and helpful.
DealerRater Review
- January 08, 2019
I had an issue with my newly purchased car. They got me in right away, took me back home and picked me up, helped find my keys when I lost them and took extra care because I was a lady with a baby. Definitely felt taken care of.
DealerRater Review
- January 07, 2019
Na'eem Adams was of great assistance to us with his intelligent analysis and empathy of us for our Volvo problems. Na'eem is a great credit to Rusnak Volvo.
Yelp Review
- January 05, 2019
I had a great experience this past Friday with the team at Rusnak Volvo. I don't want to spend too long writing this but it should be clear, they did a great job helping me and came in clutch at the end very of end of a long stressful day. It's easy for me to make this declaration because I had such...
Google+ Review
- January 04, 2019
DealerRater Review
- January 04, 2019
Thanks to Anthony and his hard working team, I was in, out, and repaired in a day. Excellent as usual and I left with a clean car.
Google+ Review
- January 04, 2019
I had an amazing experience at Rusnak! Process was quick. I felt all my needs for a car were addressed.
DealerRater Review
- January 02, 2019
Every single time I take my car in for service I am greeted warmly by Sue! My service guys are always so clear and knowledgeable about what I should expect during the service process, there are never any surprises when my service is complete! Anthony and Na'eem are the best ever!
DealerRater Review
- January 02, 2019
Bought an XC60 and Juan was very nice and knowledgeable. Helped get the deal done and we were in and out in a few hours. Much better than previous dealer hassles. Would buy from him again if need ever arises.
Google+ Review
- January 01, 2019
DealerRater Review
- January 01, 2019
Verlleta was very accommodating. Will be back next time I purchase a car. My first Volvo and it will not be the last. See you in a few years.
DealerRater Review
- January 01, 2019
Anthony did a great job to resolve our brake issue and ended up replacing the rotors and pads. I trust him with our familys safety.
DealerRater Review
- January 01, 2019
Both my Sales Rep Jimmy and the Finance person Brandi were professional, helpful and made my care leasing experience with Volvo as painless as possible.
DealerRater Review
- December 31, 2018
It was easy to schedule my service. They performed it without issue. I asked to have the tires rotated, they did this for $20, which seems like a great price. I had commented about intermittent sunroof operation, they diagnosed it and found a bad motor, which was replaced under warranty. The car...
DealerRater Review
- December 31, 2018
I bought a used Volvo as a daily driver. Never thought I would love my car more than the others. For maintenance and services I only come here. Had my car for over 4 years and they keep it running like it just came off the line. There is no BS talk and they take the time to explain in simple terms...
DealerRater Review
- December 31, 2018
I came to Rusnak after frustating experience with two other Volvo dealerships. In fact, i had begun shopping Land Rover because i was so put off by Volvo. At Rusnak i found myself in the capable and genuine hands of Patrick Folsom, who treated me with respect and fairness. He was friendly,...
DealerRater Review
- December 29, 2018
Left by Sonya W.
Mr. Naeem Adams is always kind, helpful and resourceful to me every time I bring in my vehicle! He geniunely cares for his clients and their best interest!
DealerRater Review
- December 28, 2018
Extremely Happy with Patrick and all the Rusnak employees I met yesterday. My new car is a dream. Thank you. Happy New Year! Good Job!
DealerRater Review
- December 26, 2018
The service was great - fast, friendly, thorough. They know how to take care of you at Rusnak. Special thanks to Anthony Marino who is always communicative, helpful and makes sure his customers are happy.
Yelp Review
- December 26, 2018
I just bought a new V90 here after shopping at (and becoming frustrated by) two other Volvo dealerships. My Sales person, Patrick Folsom, was a genuinely nice, honest guy, put together a fair package, and brought his deep product knowledge into the conversation and vehicle walkthrough. The Finance...
DealerRater Review
- December 25, 2018
Anthony is an exceptional service advisor. Got us in for a last minute repair and we were out within an hour. Always friendly and communicates with us throughout the process Thank you!
Google+ Review
- December 24, 2018
Left by Beatrice V.
I had a great experience working with Patrick and Meena at Rusnak Volvo. I came in having done lots of research on subcompact SUVs, and after weeks of test driving was very eager to invest in an xc40. They worked with me and we ultimately came to a financial package that worked for us both. I walked...
DealerRater Review
- December 24, 2018
I had the 50k service done on my XC60 and had a minor problem that needed fixing. Everything was done as advertised and the vehicle was ready when promised.
DealerRater Review
- December 24, 2018
The service department personnel accommodated me in helping to resolve an issue needing immediate attention. The issue was able to be resolved within an hour so that I could be on my way.
DealerRater Review
- December 23, 2018
My whole experience was wonderful. Ephrem and Rafik were so easy to work with, efficient, kind and knowledgeable. Look forward to working with them in the future.
Google+ Review
- December 21, 2018
Left by Kristan A.
Google+ Review
- December 21, 2018
DealerRater Review
- December 21, 2018
Because its what busy people like myself are looking for. After you purchase or lease a car from a deanship that part is over and then you rely on the service dept and that is what I found at Rusnak Volvo Service.
DealerRater Review
- December 21, 2018
They went above and beyond. There was a problem, but they made sure to take care of it and took extra care of me. Anthony is great.
DealerRater Review
- December 21, 2018
Prompt and courteous service...fixed the problem in a timely manner with excellent communication! Diagnosed the problem and promptly order new part, which arrived the next day!
DealerRater Review
- December 21, 2018
I have bought several high segment cars in my life, and the experience with Mario was simply the best. He made me feel super comfortable throughout, and was very accommodating, friendly, and honest which is rare in car purchases. I'd recommend working with Mario to anyone looking for a new car.
DealerRater Review
- December 21, 2018
We live in southbay and went to soutbay's Volvo dealership to lease a XC60 hybrid. The salesperson was not knowledgeable about the car, and the sales manager gave us the impression that the price they quoted was take-it or leave-it. We decided to drive all the way to Pasadena Volvo the next day. ...
Google+ Review
- December 19, 2018
Google+ Review
- December 18, 2018
the best service and service advisor, Anthony
DealerRater Review
- December 18, 2018
Went in for a complimentary tire n brake inspection as I knew my brakes probably needed replacing, Mark, my service adviser kept me in the loop and had my car ready after replacing the brakes as well as some engine mount that was under warranty.
DealerRater Review
- December 18, 2018
Left by Eva W.
I really appreciated the service Anthony gave. A loaner car is crucial in my decision to purchase a certain car. I received one and was able to coomrnve my day quickly. I should also say Sue is a true delight. She always makes my arrival a good one.
DealerRater Review
- December 18, 2018
Left by Elsa G.
My trips to the Service Department, and This dealer had always been a good experience , where my concerns are well taken care off and solved.
DealerRater Review
- December 18, 2018
Fast friendly service! I was used to waiting much longer for routine maintenance. Free coffee and functional WiFi were helpful. I wont dread my next service appointment.
DealerRater Review
- December 16, 2018
Mario and all people I encountered were professional and listened to my request. I bought my new car because it was made so easy and hassle free.
DealerRater Review
- December 14, 2018
I'm always very happy to work with the Service team at Rusnak- they make the service process efficient and pleasant! This makes a world of difference.
DealerRater Review
- December 14, 2018
Left by Robert E.
The service rep notified me of everything that was covered under my lease agreement, and answered all my questions. There was no waiting on my part and everything was smooth.
DealerRater Review
- December 14, 2018
Everyone was accommodating, flexible, and timely in services. Was offered a loaner when I needed one and was offered a shuttle to the train station when that was required on a separate visit. The vehicles were serviced to satisfaction.
DealerRater Review
- December 14, 2018
Mark G. was extremely helpful. My car's battery was bad, and he took me in on the same day and I was out the door in an hour. Battery was replaced since it was under warranty. Fast and reliable customer service. Thank you!
DealerRater Review
- December 12, 2018
Bought my Volvo at Rusnak and have it serviced there ever since. Always very fair only doing whats necessary. They treat you very well. I am spoiled! Thank You Anthony.
DealerRater Review
- December 12, 2018
Patrick was great-very respectful of my time! He was very patient and professional in showing me my different options available. He was also very helpful in turning in my leased car. Terrific guy!
Google+ Review
- December 12, 2018
Left by Dat T.
DealerRater Review
- December 11, 2018
My 2016 Volvo needed to be turned in and Anthony did a fantastic job of recommending Patrick on getting a lease for a new Volvo. Patrick was very professional in handling this transaction, and it all went very smoothly. I love my new Volvo!
DealerRater Review
- December 11, 2018
Left by Jaime M.
Naeem as always was professional and provided us with updates on our service visit. Glad that Rusnak supports its customers by offering Saturday service and access to a, our service manager. Thank you Naeem and the service mechanics.
DealerRater Review
- December 10, 2018
On the intake, both Mark and Sue were courteous and professional. Mark kept me informed as to the timing. He helped me to avoid unnecessary expense.
DealerRater Review
- December 06, 2018
After arriving for my service appointment, I went over a few "glitches" that I found as well as came in for the 30,000 mile check up. Na'eem Adams explained to me immediately some easy fixes for my future reference. It took about 4 hours for the regular check, and they called me and arranged...
DealerRater Review
- December 06, 2018
Courteous and excellent professional diagnosis by service rep Anthony Marino. Always outstanding follow thru by him. He and Rusnak Service show outstanding service for repair.
DealerRater Review
- December 06, 2018
The team at Rusnak Volvo in Pasadena is unparalleled. Excellent service and care for their customers. I never leave with any questions or concerns! Thank you, Rusnak!
DealerRater Review
- December 06, 2018
The Battery Low Charge warning message was coming coming on so I brought the car in to see why and get it taken care of
DealerRater Review
- December 06, 2018
Na-eem , George, the person who showed me how to use loaner car as well as lady at payment counter were all great! They turned a maddening event with my car to be more pleasant. Thank You for your help!! I always give Na-eem top stars for his customer service!!
DealerRater Review
- December 06, 2018
Anthony is great. When a rep leads with if it were my car I would... you listen. I trust Anthony which isnt something you can say about all dealership service depts. and reps. Thanks Anthony!
DealerRater Review
- December 05, 2018
The services at Rusnak are always great. Unfortunately the services at Enterprise Auto Rental fell way short of this level of service. Im sure though, that my complaints about this will be addressed.
DealerRater Review
- December 05, 2018
I have been returning to Rusnak, because of quality people such as Na eem Adams. Also Sue is lovely,as you drive in. Lastly Jeanette in the cashiers area for service.
Google+ Review
- December 04, 2018
I WAS GREATLY GREETED AND VERY WELL TAKEN CARE OF BY CLIDE AND EPHREM. THEY WERE BOTH VERY PROFESSIONAL AND KNOWLEDGEABLE. I FELT LIKE I WAS AT A HOLIDAY PARTY WHEN I VISITED RUSNAK PASADENA, THATS HOW MUCH FUN I HAD GETTING A CAR FOR MY FAMILY. NARBEH PETROSSIAN
DealerRater Review
- December 04, 2018
I can't thank the team at Rusnak Volvo enough for their exceptional service and support! They are second to none and I appreciate how they're attentive from the small details to the big ones. And from the start of your visit to when you drive off in your new Volvo. Appreciative shout outs to the...
DealerRater Review
- December 04, 2018
I WAS GREATLY GREETED AND VERY WELL TAKEN CARE OF BY CLIDE AND EPHREM. THEY WERE BOTH VERY PROFESSIONAL AND KNOWLEDGEABLE. I FELT LIKE I WAS AT A HOLIDAY PARTY WHEN I VISITED RUSNAK PASADENA, THATS HOW MUCH FUN I HAD GETTING A CAR FOR MY FAMILY. NARBEH PETROSSIAN
DealerRater Review
- December 03, 2018
Anthony Marino is always friendly and on top of what needs to get done. I highly recommend Anthony if you need service on your Volvo car.
DealerRater Review
- December 02, 2018
Excellent service! We were able to bargain to a mutually beneficial price and left with the car of our dreams at the price we wanted to pay. Christine was a gem from order placement to delivery!
Yelp Review
- December 02, 2018
Went there buying car for my mom last month. This is best car shopping experience by far. The Chinese speaking sales guy Anderson was super nice. Explain all the detail and feature before We left. My mom came back couple times to learn some feature, Anderson and receptionist Jamie spend lots of time...
Yelp Review
- December 02, 2018
Never thought about purchasing a Volvo before, I've only leased and was looking for a change. I've always heard good things about volvo so I thought I'd check out this dealership. I was a bit nervous but the sales guy Anderson had a really friendly demeanor, he gave me 5 stars service and helped to...
DealerRater Review
- December 01, 2018
Great dealership, easy and fast process. Christine Lee give me a 5 star service and the transaction is smooth and easy. It only take me 1 hour to get all the process done.
Google+ Review
- November 29, 2018
DealerRater Review
- November 29, 2018
Thank you to Anthony Marino and the Service Technicians for the the outstanding service you always give to your customers. Also having the shuttle to take us to and from home is helpful.
DealerRater Review
- November 29, 2018
Good service but since my car is leased I was surprised that I had to get new rear brake pads. One of the reasons I lease is so I will not incur costs such as this. Plus after I left my inflation light came on for one of my tires and I had to stop and put air in it.
DealerRater Review
- November 29, 2018
Customer service is very friendly. I would recommend they have some leather wipes/cleaning supplies on hand for the interior seats. My seats are a mess (scuffed/dirty from kids hand prints and general wear) and that would be a nice perk. Otherwise, so far so good! :)
Google+ Review
- November 28, 2018
Left by Mary R.
DealerRater Review
- November 28, 2018
Anthony is the only reason I keep bringing my Vovlo back in for service. I am extremely happy with the quality of customer service every time I bring my car into Rusnak.
DealerRater Review
- November 28, 2018
The service and friendliness is always outstanding. From the friendly greeting from Sue upon arrival, to Anthony's competent correction of any problems I experience with my car, I am always satisfied. I'd also like to thank Jeffry who when I discovered that my seat belt buckle was wedged between my...
DealerRater Review
- November 28, 2018
Everyone at Pasadena Rusnak aims to please. Very friendly staff from moment I come to lease a car and I have been with Volvo for 12 years. This is our 6th Volvo. I would like to thank Juan and Brandi for their valued time which they have rendered and explained every little thing to me. I decided...
Yelp Review
- November 28, 2018
Purchased my XC90 here with Christine Lee through a friend's referral. I was so grateful to have her with my purchase. She was very professional, patient, always had a smile on her face, and did all she could to get me the best deal! She worked on her day off to process my paperworks. P.S. My kiddos...
Yelp Review
- November 28, 2018
This is my second time leasing from Rusnak Volvo. Juan was extremely professional and made the whole process seamless. He is knowledgeable and I felt very comfortable the whole time. He answered all my questions and went above and beyond to find the right option for me. He was fair, not pushy and...
Yelp Review
- November 28, 2018
Great customer service, everyone was super amazing. Mario and Ephrem, I can't thank you guys enough for your help. You definitely made the whole experience great.
Yelp Review
- November 28, 2018
I definitely made the right decision to come and shop around for a car here. The sales department was absolutely amazing. They were very friendly , helpful and knowledgeable. I had a really great experience and I'm definitely coming back to buy my car ! I highly recommend.
Google+ Review
- November 28, 2018
DealerRater Review
- November 27, 2018
Our purchase went great in terms of customer service and the time it took to complete the transaction. There was no pressure before or after the negotiation. We were able to find the vehicle that best suited us with all of the options we were looking for.
DealerRater Review
- November 26, 2018
The communication was excellent as was the greeting. The service was done in a timely fashion and the service person was honest and very helpful
DealerRater Review
- November 26, 2018
Regular maintenance appointment. Representative explained all that would be checked. Very friendly staff from moment I pulled up to service area to picking up my car when service was complete. This is my second Volvo that I have been bringing to Pasadena Rusnak Volvo for service. In these years, I...
Google+ Review
- November 26, 2018
DealerRater Review
- November 25, 2018
Everyone at Pasadena Rusnak aims to please. Naeem is the BEST service advisor I've ever had - and I've been a customer for 15 years or more!
Google+ Review
- November 24, 2018
Rusnak is one of the Dealer's which has an excellent ability to provide both a great buying and service experience. I would like to take the opportunity to thank and compliment Ms. Sally Smeed, who went the extra mile to provide the best offer for our S90. I have been with Rusnak for 12 years and...
DealerRater Review
- November 23, 2018
I was greeted by a very warm woman as I drove in. Then I met Mark. I brought in car due to check engine light. This is 4th time in a year for 1 year old car. He graciously offered to give me an Enterprise car. I told him I couldnt get back that day which was ok. Later he Called me to tell me car was...
Google+ Review
- November 22, 2018
Left by Carol C.
November, 2018: This is my 4th Volvo. Im looking at my fifth, XC40, next year! I think one of the reasons I keep buying Volvos is because RUSNAK is conveniently close, and the people are WONDERFUL, especially Jeanette, Sue, both Marks (service rep Gillians, and shuttle guy, Mark), Na-eem, and...
DealerRater Review
- November 22, 2018
Anthony and the entire service staff have provided the best automobile service and maintenance Ive ever experienced. Even while on the road we received excellent out of town service while at a dealership in Nevada. Your company and their customers are well served. Have a wonderful holiday.
DealerRater Review
- November 22, 2018
Every time I take my Volvo to service, it is always an amazing experience. Everyone is very friendly and professional, specially Naeem, Jose and my service tech Jaime. They are always answering my questions and concerns. I couldnt ask for anyone better than them!
DealerRater Review
- November 22, 2018
Timely service and it solved my problem. I want to submit this review so I am using my word count to be able to do so
DealerRater Review
- November 22, 2018
Anthony and his team of Volvo technicians made our visit very easy and fast. Anthony was very friendly and wuite frankly, a joy to work with.
DealerRater Review
- November 22, 2018
This is my 4th Volvo. Im looking at my fifth, XC40, next year! I think one of the reasons I keep buying Volvos is because RUSNAK is conveniently close, and the people are WONDERFUL, especially Jeanette, Sue, both Marks (service rep Gillians, and shuttle guy, Mark), Na-eem, and Anthony... EVERYBODY...
DealerRater Review
- November 20, 2018
Discovered an oil puddle beneath our 2016 XC60. Needless to say, NOT a good thing. Emailed Na'Em Adams, our regular service writer, and sent him a photo of the puddle as well as a paper towel showing the color and hue of the offending liquid. Na'em was waiting for me when I arrived and made sure...
DealerRater Review
- November 20, 2018
I've been taking my Volvo Rusnak for years and customer service is outstanding. My service representative is top notch. He makes sure that I am very aware of service being performed and keeps me updated thought out the day.
Google+ Review
- November 20, 2018
Left by Kelly R.
Mario, the fleet sales manager did an amazing job!
DealerRater Review
- November 18, 2018
Left by Don M.
Anthony Marino is an excellent adviser and attended to all my requests. The service met all my expectations and was completed on time. I will be back to Rusnak in the future.
DealerRater Review
- November 18, 2018
Outstanding customer service. Reliable, friendly expertise. Every member of the service personnel I've worked with always exhibits the highest level of professionalism. Great department.
DealerRater Review
- November 17, 2018
The entire staff at the dealership -- from reception, sales, management, service has been fantastic. Customer service is superb and they understand the sense of urgency of their customers. I am so grateful for the experience I have had with Rusnak Pasadena. I have had at least 10 people tell me...
DealerRater Review
- November 17, 2018
Great service, communication and friendliness. Na'eem is a very effective customer service professional. He communicated the specifics of the service and then called us when car was ready
DealerRater Review
- November 16, 2018
Left by Alexander K.
The service manager Anthony was on the ball and had the car in and out that day. First class service. I will defined recommend Rusnak
DealerRater Review
- November 15, 2018
My visit was for scheduled maintenance and it was an efficient and pleasant experience. Mark, my service advisor was thorough and not pushy at all.
Google+ Review
- November 15, 2018
Google+ Review
- November 15, 2018
The salesman was fair and candid about not overselling a car that would not fit my needs and for that reason he closed the deal. Both Sales and Service department follow up with calls to see how you're doing.
DealerRater Review
- November 14, 2018
I have owned many Volvo cars, including: GL240, V50, C30 .... & XC60. Thus I have used many Volvo garages and Rusnak is the very best dealership ever. I purchased my XC60 from them and will buy my next Volvo from them. The service Department is 1st Class. You can trust the professional advice...
DealerRater Review
- November 14, 2018
The salesman was fair and candid about not overselling a car that would not fit my needs and for that reason he closed the deal. Both Sales and Service department follow up with calls to see how you're doing.
Google+ Review
- November 14, 2018
DealerRater Review
- November 12, 2018
Anthony Marino was great to work with. Answered all my questions. I was in for routine maintenance on my XC 90 and a fix for the driver's window.
DealerRater Review
- November 11, 2018
Mr. Naeem Adams the service rep was excellent. He greeted me in the morning with a warm smile. He followed up with a phone call to report the service was complete. And went the extra mile and met me at the local subway station in a curtesy car! Again outstanding customer service.
DealerRater Review
- November 10, 2018
Went in for a routine warranty related issue...problem was diagnosed, replaced and completed. The process was relatively quick, organized, and efficient...and all was taken care of by my warranty...
DealerRater Review
- November 10, 2018
We needed new rear brakes and rotors. Mark was great. He was professional and got us the best deal possible and he ensured the work was done in a timely manner.
DealerRater Review
- November 09, 2018
The service at this dealership has always been great. Mark is very attentive and has listened to my concerns. He has done great at addressing the issues with my car. I'm going to book my car service soon and I know I will be well taken care of by all the staff there.
DealerRater Review
- November 09, 2018
Communication with the service representative was excellent; all necessary service was done. Mark Gilliand offered excellent service and information and the service was performed in convenient amount of time.
DealerRater Review
- November 08, 2018
I felt catered too. I was given a complimentary rental (which I should have paid for) car & was kept well informed of my cars needs & progress!
DealerRater Review
- November 08, 2018
Have a 2012 Xc60 and a 2018 Xc60. Both are serviced by Rusnak/Pasadena Volvo. So I have years of experience with the service. It has been uniformly excellent of the the 6 years that they have been servicing the 2012 and I expect that they will provide the same concientious service to my 2018 T8. ...
DealerRater Review
- November 08, 2018
Always friendly and helpful. White glove service everytime. I love the shuttle service to and from my house. Saves having to inconvienence my family members with pick-up and drop- offs! And my car always comes back so cleaner than when I pay to go to the car wash
DealerRater Review
- November 08, 2018
The service was quick, efficient and friendly. Would have liked explanation of why battery failed after only two and a half years. Does the automatic engine cut off restart at stops have any effect?
DealerRater Review
- November 08, 2018
Never had service like this before, greeted as soon as I pulled up, walked through the process of service and timeline. Service was completed before promised and upon pick up I was walked through all the work that was completed and suggestions for future service.
Google+ Review
- November 03, 2018
It was our firdf time to go to Rusnak after moving to pasadena. They have a very accommodating staff. Explained thoroughly what is the situation and had a very honest advise so that we can decide what is the most efficient solution to our problem.
Google+ Review
- November 03, 2018
Left by Abilene N.
It was our firdf time to go to Rusnak after moving to pasadena. They have a very accommodating staff. Explained thoroughly what is the situation and had a very honest advise so that we can decide what is the most efficient solution to our problem.
DealerRater Review
- November 01, 2018
It was a great experience working with the sales person Anderson and manager Meena and Barby. The team works hard to provide top notch customer service. Thank you guys~~
Google+ Review
- November 01, 2018
DealerRater Review
- October 30, 2018
This is my second time leasing from Rusnak Volvo. Juan was extremely professional and made the whole process seamless. He is knowledgable and I felt very comfortable the whole time. He answered all my questions and went above and beyond to find the right option for me. He was fair, not pushy and...
DealerRater Review
- October 30, 2018
The Rusnak Volvo Team was very courteous throughout our purchasing experience. We had the opportunity to thoroughly understand the features of the XC60 that interested us and able to see several models due to the large inventory. We received fair pricing on the purchase and also our trade in....
DealerRater Review
- October 27, 2018
First time visited this dealer and Anderson was very helpful and passionate to introduce me multiple models. I went back twice and did a lot of test driving. Instead of losing patience, they were super friendly and came up with different price plans. I will highly recommend this dealer especially...
DealerRater Review
- October 26, 2018
I was considering a Volvo car and I walked in without an appointment. Mr. Lai is very friendly showing me and my wife with different car choices. He is patiently listening to our needs and knowledgeble of the cars to fulfill our demands. Good job Rusnak and Ill recommend my friends to shop with...
DealerRater Review
- October 26, 2018
Sales was very helpful in servicing and explain the lroCess of the sales I recommend this dealership. And I recommend using Anderson as the sales person to go to
DealerRater Review
- October 26, 2018
Left by Daniel C.
Anderson Lai Is extremely polite and we had best service ever with him, regarding the visiting lately, I would highly remcomand this salesman for your first time visit, with his knowledge and giving what you concern about, needs, you would definitely find your dream car by his hand. He did a great...
DealerRater Review
- October 26, 2018
Went window shopping last weekend , was interesting on the XC60 , the sales person Anderson explain all the details and show me the new features , very friendly and knowledgeable , will go back when my lease turn end.
DealerRater Review
- October 26, 2018
went (window) shoppinging for cars last week in Pasadena... never had Volvo in mind..but I thought why not go and take a look. Man, was i impressed by the XC90! and the people there are just awesome. I am now considering between the XC90 and the Q7...
Google+ Review
- October 25, 2018
Left by Corinne Z.
Courteous, respectful, responsive. It was a pleasure working with Jimmy at Rusnak. He is willing to work for you. I give him all 10's!
DealerRater Review
- October 24, 2018
Great experience! Verletta was extremely responsive from the moment I reached out for information & provided all the info I needed up front. She met me at the door upon arrival and was lovely through the whole experience. In fact, everyone that I interacted was! Made it a seamless and less...
DealerRater Review
- October 24, 2018
Great Service Department that drove me to consider the purchase of the car at this dealership. Salesman Juan Castaneda was helpful, polite and knew the vehicle very well which I appreciated since it is a complicated vehicle. I left feeling that we had made a fair deal and felt welcome to return...
Google+ Review
- October 22, 2018
Left by Vahid R.
Very Fast and friendly services. recommend Anthony who has more than 20 years service experience to every one.
Google+ Review
- October 21, 2018
Google+ Review
- October 20, 2018
Google+ Review
- October 16, 2018
Great service. Friendly and expert.
Yelp Review
- October 15, 2018
Yeah, like I said in stars, Woohoo! As good as it gets!Got a beautiful car for a great deal and have been happily enjoying every moment on the road...even the too many of them--after 12 months I went WAYYYYYYYY over in mileage.When I realized that I came in to make a confession to Jeanette, the cool...
Google+ Review
- October 13, 2018
Overall this dealer was very easy to work with and they helped accommodate us on price and finding the right vehicle, as I am very picky. We always lease new cars every few years, and for the past 12 years we have NEVER purchased a car working with a sales person off the dealer floor. It's usually...
DealerRater Review
- October 13, 2018
Overall this dealer was very easy to work with and they helped accommodate us on price and finding the right vehicle, as I am very picky. We always lease new cars every few years, and for the past 12 years we have NEVER purchased a car working with a sales person off the dealer floor. It's usually...
Google+ Review
- October 12, 2018
Left by Peter H.
DealerRater Review
- October 12, 2018
Good selection of cars easy to do business with Sally is very helpful and patient. Service department very helpful and they realy take car of your car
Google+ Review
- October 10, 2018
Left by Zev F.
Google+ Review
- October 08, 2018
DealerRater Review
- October 04, 2018
My first experience was not great, but I went back to give them another chance. The second time around was FANTASTIC! Juan helped me with getting the right car and explained things very well. He was detailed and, what seemed to me, honest. He was very helpful and answered all my questions. Meena was...
DealerRater Review
- October 03, 2018
Easiest car buying experience ever. Truly enjoyable. Fabulous deal, they even drove the car over to our house to make the schedule easier due to us having two small children. Considerate and professional- will definitely buy here again!
Google+ Review
- October 02, 2018
Google+ Review
- October 02, 2018
Left by Dajana C.
Google+ Review
- October 02, 2018
Google+ Review
- September 25, 2018
Jos from parts was amazing. I will definitely be coming back. Great customer service!
Google+ Review
- September 25, 2018
Left by Wilson L.
Anthony Marino my Volvo service advisor always take care of me and my 2016 xc 90. He always inform me the service that needed and explain everything.
Google+ Review
- September 22, 2018
Google+ Review
- September 21, 2018
Google+ Review
- September 21, 2018
Google+ Review
- September 20, 2018
No haggle, no pressure. The customer is the customer. Sales rep allowed us to drive several different vehicle packages multiple times.
Google+ Review
- September 19, 2018
Left by Ashley W.
I absolutely LOVE my new XC40 and compliments on it everywhere I go! The staff at Volvo Pasadena was friendly and helpful throughout the process.
Google+ Review
- September 18, 2018
DealerRater Review
- September 18, 2018
Chris was very helpful in showing me how to use the car. The price was reasonable. We were happy with our experience. Thanks So much Chris!
Google+ Review
- September 14, 2018
Left by Gary V.
Google+ Review
- September 12, 2018
Left by Elizabeth L.
Excellent Customer Service! I always take my Volvo to Rusnak and the same service advisor.Thank you Anthony Merino!
Google+ Review
- September 11, 2018
Negotiated and bought the car over email/phone and it was delivered to my house same day. Fantastic experience.
DealerRater Review
- September 09, 2018
Left by Stephen M.
We bought a V90 Cross Country and received a very fair lease proposal. The car was equipted with the features, benefits, and functions we were looking for. Also the correct exterior and interior color!
Yelp Review
- September 08, 2018
Highly recommended for your next Volvo! I traveled a long distance to lease my first Volvo from Rusnak and their pricing could not be beat and I really shopped around. I initiated communication with Chris Harrison through the internet / e mail quote process, specified all my required options and...
Google+ Review
- September 06, 2018
Left by Zorik G.
Google+ Review
- September 06, 2018
Excellent service, and very nice employees!
Google+ Review
- September 06, 2018
DealerRater Review
- September 06, 2018
Patrick Folsom went out of his way to help me buy a 2015 XC60 when there were few available in Texas. He answered all my questions over the phone and had everything ready when I arrived. Then he called me twice the day after I picked up the car to make sure I was happy. Great experience!!!!
Google+ Review
- September 03, 2018
We have been waiting for years for Just The Right Car, and when the XC40 was announced, it fit the bill in every respect. The big surprise was how enjoyable the Rusnak purchasing experience was. Michael Robertson and Mario Eshak were thoroughly pleasant, informed and helpful in every step of the...
Yelp Review
- September 02, 2018
When looking for a car now a days. Everyone chooses the internet and Jimmy made communication easy. He gave me quotes off the bat and was very helpful in looking for my car. In the end the lot didn't have the car I was looking for. But I would recommend jimmy to anyone who wants awesome customer...
Google+ Review
- September 01, 2018
Google+ Review
- August 28, 2018
Google+ Review
- August 28, 2018
DealerRater Review
- August 24, 2018
The purchase was easy fast and negotiation was acceptable. They actually gave me a very good price. I was after a rdesign with certain package and price and i got it with rusnak.
Google+ Review
- August 23, 2018
Google+ Review
- August 22, 2018
They were very flexible, honest and considerate. Id go back no questions asked. Oh and they made me an offer I could not walk away from.
Google+ Review
- August 22, 2018
Left by Evelyn T.
Google+ Review
- August 21, 2018
Yelp Review
- August 15, 2018
These guys are nothing short of rock stars. It didn't matter that I had not purchased my Volvo from them. It didn't matter that everything wasn't perfect. But when a persistent problem kept reoccurring the amazing staff at Rusnak Volvo just kept showing up -- especially Naeem. They have advocated...
Yelp Review
- August 15, 2018
Thank you to the two gentlemen who saved me and pushed my car for two blocks in the heat!! I am so grateful and appreciative.
Google+ Review
- August 09, 2018
DealerRater Review
- August 08, 2018
I needed to get into a larger vehicle because I just had a baby and my X1 was just too small. I'm very short and have a hard time driving a large vehicle but Verletta was very helpful in getting me into the XC60. She was very patient, made lots of suggestions and showed me quite a few different...
Google+ Review
- August 06, 2018
Google+ Review
- August 04, 2018
Left by John Y.
Google+ Review
- August 04, 2018
Cars.com Review
- August 03, 2018
Everyone I interacted with treated me with respect. They did their best to put me in the car I was looking for, at the price I was comfortable with. Everyone made sure I walked away feeling great about my purchase. They wereflexible and knowledgeable when I e-mailed and phoned before my visit. ...
Google+ Review
- August 01, 2018
Google+ Review
- July 31, 2018
Left by Dale D.
Google+ Review
- July 31, 2018
Left by Milton D.
Yelp Review
- July 29, 2018
Exceptional Customer Experience!The staff at Rusnak Volvo is outstanding! From purchasing to servicing--and everything in between--you're in good hands with these folks!I purchased an XC90 from Rusnak Volvo at the end of last year and my interactions with the dealership since that time have been...
DealerRater Review
- July 25, 2018
People were knowledgeable and wanted to help. Patrick described all the functions and demonstrated the displays. The finance lady, Barby, discussed all the finance and warranty options.
CarGurus Review
- July 23, 2018
Rusnak was great and timely in responding to my inquiry.
Google+ Review
- July 19, 2018
Google+ Review
- July 19, 2018
The service consultant was friendly and knowledgeable. I did not have an appointment. He was able to accomodate me at this visit. I left the car for diagnosis and promptly called when the results were ready. He explained the diagnosis and plan of action. I left satisfied.
Facebook - Web Review
- July 17, 2018
Left by Hassan K.
Very professional, particularly Chris Harrison, very patient to show us all the features. We recommend to all of our friends and family to check Rusnak first. Thank to Chris Harrison, we got the car we love
Yelp Review
- July 17, 2018
I don't judge a company by the problems that arise, but by how well the problems are handled. That is why Rusnak Volvo gets top marks from me. My brand new, gorgeous XC90 ended up having some irreparable issues that had us in and out of the service department endlessly and is resulting in a lemon...
Google+ Review
- July 13, 2018
Rusnak/Pasadena Volvo made my Care by Volvo experience AMAZING. Sally, Jamie and Brandi were great! Kind, patient and knowledgeable. They helped make my experience joyful.
Cars.com Review
- July 12, 2018
Left by Mike K.
Great experience. Naeem and Manual- the service writer and technician did an awesome job. Manual is the best- he figured out a very difficult problem with ease- definitely would recommend.
Google+ Review
- July 10, 2018
DealerRater Review
- July 09, 2018
From the moment I walked through the door I felt welcome and was treated with respect and professionalism. Every person that I encountered was very friendly and made me feel like I was part of their Volvo Family. They truly wanted me to be happy with Rusnak Volvo and worked hard to satisfy me with...
Yelp Review
- July 07, 2018
I signed up for the Care By Volvo subscrition plan and was given Pasadena Volvo as my dealer -- and I'm so glad this was the case! Christine Lee was amazing throughout the process; delayed slightly from the International Volvo side, however not this local dealership. They understood my pains and...
Facebook - Web Review
- July 06, 2018
Google+ Review
- July 05, 2018
I've gotten four Volvos here. Always satisfied with sales and service.
Facebook - Web Review
- July 04, 2018
Left by Catherine S.
Really enjoyed working with Patrick. Totally not your typical car salesman, he was very chill and knowledgeable. He called me back right away after hours when I initially reached out to inquire about a car via the website. Brandi was wonderful to work with as well. Im loving my car, thanks to the...
DealerRater Review
- July 04, 2018
Patrick, Jamie and the person in finance were all wonderful to work with in this complicated process. I liked my last Volvo but this won is much improved over it.
Google+ Review
- July 03, 2018
see it again
Google+ Review
- July 02, 2018
Google+ Review
- July 01, 2018
Google+ Review
- June 27, 2018
Leased the showroom xc60 on past Sunday from fleet manager Mario and He did a great job. Easy to work out numbers from his desk manager MeenaIf you are looking for a Volvo then go Pasadena Volvo and find out them to roll your deal. The main reason is the attitude. They gave me a great attitude and I...
Google+ Review
- June 25, 2018
Google+ Review
- June 25, 2018
Google+ Review
- June 22, 2018
Left by Emily M.
Google+ Review
- June 21, 2018
Left by Hao C.
Leased the showroom xc60 on past Sunday from fleet manager Mario and He did a great job. Easy to work out numbers from his desk manager MeenaIf you are looking for a Volvo then go Pasadena Volvo and find out them to roll your deal. The main reason is the attitude. They gave me a great attitude and I...
Google+ Review
- June 14, 2018
This was a dealer experience so good, it didn't even feel like a dealer experience! Real people there, not 'car salesmen'. Very pleasantly shocked.
DealerRater Review
- June 13, 2018
Driving my 2nd Volvo. 30 months ago, I leased an S60 from Rusnak. A few days back, I turned in my S60 and am now driving a 2018 S90 T6AWD. Great car! See Patrick in sales and Brandi in Finance. They are two to the nicest and professional people you will ever meet. Major PROPS and KUDOS to Rusnak...
Google+ Review
- June 12, 2018
Left by Samuel P.
Google+ Review
- June 11, 2018
I only walked by this place dreaming about which sports car I should buy first, since I have only driven trucks since I was 20 years old.
Google+ Review
- June 11, 2018
Left by David B.
Google+ Review
- June 11, 2018
DealerRater Review
- June 09, 2018
Excellent service on the Lease sales and also with manager and finance person. Provided additional service and follow up appointment to go over features after getting used to the car
DealerRater Review
- June 08, 2018
We have owned a Volvo C70 for the past 15 years and the car is still running like a champ. We added Old Blue our new XC60 to the family!
Google+ Review
- June 07, 2018
Left by Felipe H.
DealerRater Review
- June 06, 2018
Left by Sona V.
Very nice servise and respect espesial thanks for saly and jimy very proffesionals both they are the best of the best i will recomend to anyone for they greatness
Google+ Review
- June 05, 2018
Google+ Review
- June 05, 2018
Left by Michael K.
Great folks here. No pressure. Actually enjoyed them as people. Odd, yet refreshing.
Google+ Review
- June 04, 2018
Google+ Review
- June 03, 2018
Yelp Review
- May 27, 2018
Thank you Rusnak Volvo! Verletta and Ephraim treated me amazingly well. Smooth dealings and great to deal with on all fronts. Kudos!
DealerRater Review
- May 16, 2018
Rusnak Volvo is a well managed dealership. There have been lots of improvement witnessed since I bought a XC90 which has been serviced by the dealership.
Google+ Review
- May 16, 2018
Left by Michael V.
Google+ Review
- May 13, 2018
Left by Kindra R.
Took my car in for its a warranty service. My sales person had left so I had to explain that and what was Promised to me in terms of fixing what was broken on the car when I bought it. Mark and Naim were awesome! They were both so helpful and cooperative and fixed everything that I had on my list....
Yelp Review
- May 12, 2018
Christine Lee is the BEST! I purchased my xc90 yesterday and the overall experience was UNBELIEVABLE! Initial contact with Christine was around midnight on 5/10. She was super quick to respond to my questions. Worked up the deal for me yesterday without any hassle or game playing and blew me away...
Google+ Review
- May 10, 2018
Google+ Review
- May 09, 2018
Left by Courtenay V.
Facebook - Web Review
- May 09, 2018
Left by Edmond E.
I was very happy my service advisor naeem Adams. He was excellent and very understanding. The technician who worked on my car did excellent work and was even willing to drive the car with me to make sure i was satisfied. Overall i was very impressed with Rudnak Volvo. They have done a great job with...
Google+ Review
- May 01, 2018
Personalized efficient service of high quality
Google+ Review
- May 01, 2018
Left by Mario V.
Excellent Service. Attention to my concerns and the vehicle service was completed at the time they promised. Exceptional Experience overall.
Yelp Review
- April 30, 2018
One of the best car buying experiences! Chris helped me score an awesome lease and got the paperwork ready. After arriving Brandy finished the lease paperwork and signed with no issues. No drama, no headaches, just fast excellent customer service at a great price. I'll be back again for a newer s90...
DealerRater Review
- April 27, 2018
I went in for parts and a car warranty. I wanted to renew my car warranty and spoke with Barbie. She met my needs for my vehicle.
DealerRater Review
- April 24, 2018
The whole team was friendly & helpful, and not at all intrusive. I drove down from Fresno and was delivered what was promised on the phone.
Yelp Review
- April 21, 2018
Recently I posted a negative review of Rusnak Volvo of Pasadena. I wanted to add something I thought was extremely important. The very next day, GM Sally Smeed contacted me to apologize for the incident that took place in her dealership. She expressed how the content of her conversation was ill...
Google+ Review
- April 19, 2018
Left by Ronny B.
Google+ Review
- April 17, 2018
Left by Teresa H.
Christine, our salesperson and Brandi, our Finance manager were EXCEPTIONAL in product knowledge, courtesy and utmost professionalism. They understood my requests and exceeded expectation each step of the way. Will definitely be back for our next purchase!
Yelp Review
- April 17, 2018
My wife and I have been a service customer of Rusnak Volvo for almost ten years now -- and in that time, they have taken loving care of our 2008 Volvo C70 which we purchased from the now defunct Volvo of Calabasas. I've known Sally Smeed, the General Manager of this Volvo dealership in Pasadena, for...
Google+ Review
- April 15, 2018
Google+ Review
- April 14, 2018
Google+ Review
- April 14, 2018
great dealer
Yelp Review
- April 13, 2018
I've owned about 7 cars since i got my driver's license back in 2010 and tend to change them like boyfriends. LOL...Needless to say, I try to avoid stealerships as best as I can. I've had some horrendous experience in the past. Rusnak's entire line of dealerships is one of the best lineup of car...
Yelp Review
- April 13, 2018
Went there last week for the test drive of Xc60, Very good experience of test driving, especially the sales Anderson Lai is very professional and friendly.
Yelp Review
- April 13, 2018
Let me start off by saying Anderson gave me beyond amazing service. I have been dealing with several dealerships for different brands and was on the wall. I was planning on leasing a BMW X5 tomorrow. But Anderson worked diligently not only to get me the price I wanted, but also drove out to get my...
Yelp Review
- April 13, 2018
This is my first time to test drive and the sales are very nice and professional. he spent a lot of time learning about what I need and talking about my options. I highly recommend that if you looking for the used car or a new Volvo. please stop by Rusnak/Pasadena Volvo. Definitely, ask for...
Yelp Review
- April 13, 2018
I came in last week with lots of questions about car and Anderson was very helpful and kind. He answered all my questions and he was a very honest and accommodating salesperson. He made me very comfortable just like talking to a friend and didn't push in any way. Overall my experience was great!...
Yelp Review
- April 13, 2018
Sales associate Anderson Lai was very helpful and friendly when we went there for our test drive of Xc90. Overall, very good experience and very nice employees.
Google+ Review
- April 12, 2018
Google+ Review
- April 11, 2018
Left by Manuel H.
Facebook - Web Review
- April 11, 2018
I am very happy with my car buying experience at Rusnak. They have been very attentive, and have been there for me with questions about the tech, which the car has a lot of. I definitely can recommend them.
Google+ Review
- April 10, 2018
Google+ Review
- April 09, 2018
Left by Blanca L.
CarGurus Review
- April 08, 2018
Chris Harrison in sales is fantastic
Google+ Review
- April 07, 2018
Google+ Review
- April 05, 2018
The best dealership we have ever experienced
Google+ Review
- April 04, 2018
They do great work to repair suitcases on Samsonite
Google+ Review
- April 04, 2018
DealerRater Review
- April 03, 2018
My wife and myself have been interested in buying a Volvo vehicle fro some time. We decided to go to Rusnak Volvo because it was close to home ( we live in Arcadia). We were help by Mr. Michael; Robertson. He was nice and with his expertise , helped us to make the best selection for our...
Google+ Review
- March 31, 2018
Google+ Review
- March 30, 2018
Google+ Review
- March 28, 2018
Google+ Review
- March 27, 2018
great dealer
Cars.com Review
- March 27, 2018
Left by Ray L.
Juan Castaneda ! This guy is amzing that's why i buy a car here. get him promoted if his manager can see this comment .
DealerRater Review
- March 26, 2018
It was a great experience working with the sales team as well as the financing team. The team works hard to provide top notch customer service. Thank you
Google+ Review
- March 24, 2018
Left by Michael U.
I inquired on a new Volvo back in December 2017, and Chris H provided the initial quote through email. It was a fair quote to begin with and no pressure at all to come to the dealership. Fast forward 3 months, I finally took delivery, and the process was seemless. I appreciate the willingness to...
Facebook - Web Review
- March 23, 2018
Left by Meena D.
Google+ Review
- March 22, 2018
Outstanding service!!!!!
Google+ Review
- March 21, 2018
Google+ Review
- March 17, 2018
Left by Michelle E.
Google+ Review
- March 15, 2018
Left by Brian P.
Second maintenance service. Scheduling the appointment was an easy phone call. The car was ready on time and washed. Friendly and attentive service. All of my questions and concerns were addressed
Google+ Review
- March 12, 2018
Left by Raymond M.
Google+ Review
- March 12, 2018
Professional, courteous, expedient service.
Google+ Review
- March 10, 2018
Left by Richard M.
Yelp Review
- March 10, 2018
After searching online for used cars we ended up visiting Rusnak/Pasadena Volvo. My mom's car was totaledso we needed to find a replacement. We called and Juan, our very amiable and trustworthy salesperson, was able to suggest possible options.Hetexted us pictures, specs,and even pricing.They hada...
Yelp Review
- March 10, 2018
I had an all-around great experience leasing a car from Juan at Rusnak/Pasadena Volvo. He spent hours with me learning about what I needed, talking about my options...the pros and cons based on what I wanted. Juan also spent a lot of time in the delivery process and taking me through the features,...
Google+ Review
- March 09, 2018
Left by Taryn T.
DealerRater Review
- March 08, 2018
Made an online inquiry late Friday evening, Chris responded and promised to get back to me next day, sent me a quote as promised. Made an appointment to come in an lease the car, the deal was as promised. Chris took his time to explain everything, I never felt rushed or pressured. Gilbert the...
Google+ Review
- March 08, 2018
Yelp Review
- March 07, 2018
This is an update to my previous comment. As we all know, life is not perfect. Mistakes sometimes happen. After that bad service experience, Sally, the general manager, acted what a leader supposed to do...she took 100% responsibility of what had happened. She apologized and did whatever it took to...
Yelp Review
- March 07, 2018
I recently leased a 2018 V-60 Volvo. I was very impressed with the patience, experience, and professionalism of Ephrem Yohannes, General Sales Manager. He guided me very carefully through the whole process. Ephrem is a gentleman and I enjoyed interacting with him. I am very pleased with my new car....
Google+ Review
- March 06, 2018
Google+ Review
- March 05, 2018
Left by Maziar O.
Great experience after my sixth Mercedez! Marcos and both sales managers were honest, fair, transparent and easy to deal with.
Cars.com Review
- March 05, 2018
I love my Volvo XC90 and my Ruznak care team...This is my fourth Volvo and I am a Volvo Owner for life. I recommend Volvo and Ruznak to all my friends and family
Google+ Review
- March 04, 2018
Was very pleased with my experience dealing with Chris and the finance folks during signing.Id come to this dealer early on in my search for a new car, but had originally left not super enthused based on my experience with the sales woman who'd shown me the vehicles I was interested in. However in...
Yelp Review
- March 04, 2018
I submitted an inquiry late Friday evening, Chris Harrison responded with-in 30 minutes. I was blown away by his professionalism and respect (which is uncommon in the car industry regardless of brand). We spent a few minutes discussing the car and financing I wanted and he promised to email with an...
Facebook - Web Review
- March 03, 2018
Left by Marcos S.
Excellent service on my recent purchase. I was treated like a VIP. I didn't even have to go to the dealership. Very happy with my new S90.
Google+ Review
- March 01, 2018
Left by Robert C.
Leasing my new car was extremely easy and quick. Thanks!
Google+ Review
- March 01, 2018
Left by Antonio M.
Friendly, caring and professional. Outstanding dealership.
Google+ Review
- February 28, 2018
Yelp Review
- February 28, 2018
Love the new S90 I just picked up at Rusnak! Possibly THE most underrated car on the road today. Ephrem and the team found me the perfect car with all of the options I wanted, and I got a smokin' deal! Juan was fast yet thorough in getting all of the paperwork ready and explaining all of the tech...
Google+ Review
- February 27, 2018
Left by Rocio B.
DealerRater Review
- February 27, 2018
Quick, convenient no-pressure sales environment. Juan was very informative throughout the process. The paperwork process was quick and easy. The car was perfectly cleaned and prepped when I arrived. Very happy.
CarGurus Review
- February 27, 2018
Superior sales rapport. I chose a certified car under warranty from a MB dealer.
CarGurus Review
- February 27, 2018
Superior sales rapport. I chose a certified car under warranty from a MB dealer.
Google+ Review
- February 23, 2018
I was very pleased with the service given, Naeem and Sue were wonderful. They both went above and beyond their duties to insure I was satisfied, This is my third Volvo from Rusnak. Great crew, service is and has always been courteous and fast.
Google+ Review
- February 23, 2018
Left by James C.
They were beyond professional and friendly every step of the way. Its awesome knowing that there is a friendly dealership you can walk into without worrying about being taken advantage of. I know where Im going from now on!
Google+ Review
- February 23, 2018
Professional, courteous, expedient service.
Google+ Review
- February 23, 2018
Cars.com Review
- February 23, 2018
Patrick, the salesman, was informative but not suffocating or pressuring. Negotiations were fair and straightforward via email and there was no up-sell or attempts to change the deal once we were in the dealership. Everyone else in the dealership was professional and helpful and team oriented...
Cars.com Review
- February 22, 2018
One of the best dealerships in town! Chris was very helpful, very easy to work with and amazing customer service. So far probably the best experience weve ever had in a dealership. Thank you so much!
Google+ Review
- February 20, 2018
Google+ Review
- February 17, 2018
Google+ Review
- February 15, 2018
Left by Jennifer W.
Flawless car purchase with straight forward and honest communication from the first email, multiple phone calls and questions, to visiting the dealership to see car, to sitting down and going over our multiple financial scenario requests, to simple and straightforward and honest financial...
DealerRater Review
- February 15, 2018
Flawless car purchase with straight forward and honest communication from the first email, multiple phone calls and questions, to visiting the dealership to see car, to sitting down and going over our multiple financial scenario requests, to simple and straightforward and honest financial...
Google+ Review
- February 09, 2018
DealerRater Review
- February 07, 2018
This was my second time leasing a new vehicle from this dealership, and it was even better than the first. The sales person was clear, fair, courteous, and expedient. Follow up was excellent and maintained the same level of professional courtesy, which extended into the friendly and efficient...
Yelp Review
- February 07, 2018
I called to ask a question about parts earlier this evening. I was directed to a mechanic and ended up speaking with well-educated, polite Javier. He was SO helpful answering my questions about oil seals and timing belts. Seriously. Helped relieve a lot of stress off my shoulders talking with him....
Google+ Review
- February 06, 2018
We inquired about a car online at Rusnak Volvo. Got a quick call back from Marcos the internet manager. Scheduled a test drive later that day. He was awesome. Pulled the car into the service bay before we got there so it could cool down before we checked out the vehicle. He was knowledgeable about...
Google+ Review
- February 06, 2018
This was my second time leasing a new vehicle from this dealership, and it was even better than the first. The sales person was clear, fair, courteous, and expedient. Follow up was excellent and maintained the same level of professional courtesy, which extended into the friendly and efficient...
Google+ Review
- February 06, 2018
Left by Gamward Q.
Google+ Review
- February 03, 2018
Left by Carlos Q.
Google+ Review
- February 01, 2018
Facebook - Web Review
- January 30, 2018
Left by Jason J.
DealerRater Review
- January 25, 2018
Michael was extremely helpful. I was amazed at how seamless the transaction was. Our expectations were exceeded. I will definitely recommend Michael to a friend.
Google+ Review
- January 24, 2018
Left by Javier T.
Google+ Review
- January 24, 2018
Left by Haiko B.
Google+ Review
- January 23, 2018
Left by Soham J.
Google+ Review
- January 18, 2018
Left by Carol C.
Ive been a Volvo owner since 2003...Im on my fourth now...I love Sue! I love Jeanette! And now I love Danny! The guys that drive the shuttle, the mechanics...everyone is great at a Rusnak! They bend over backwards to make sure you receive the best service in a timely manner. They keep you informed...
Google+ Review
- January 18, 2018
Left by Lauren J.
Google+ Review
- January 18, 2018
Left by Ruth N.
Google+ Review
- January 16, 2018
Left by Kenneth H.
Google+ Review
- January 14, 2018
I had a lovely experience leasing an xc60 with Juan Castenada. Highly recommend.
Facebook - Web Review
- January 14, 2018
Left by Benoit M.
I have had many cars including a Volvo. Rusnak is one of the very few dealers that provide you with an incredible customer experience from buying to servicing. Anthony has been servicing my 2011 Volvo. I have always received the best of service. The price is right and only the necessary repairs are...
Yelp Review
- January 14, 2018
Five stars for Armen! My father and I were looking for a Volvo a couple weeks ago and Armen took great care of us. He was a great salesman, was not pushy at all and really had our best interests in mind. Sadly, his boss(?) (an African man? I didn't catch his name) came in right when the conversation...
Google+ Review
- January 13, 2018
Google+ Review
- January 12, 2018
Google+ Review
- January 10, 2018
Google+ Review
- January 09, 2018
Left by Kindra R.
Although the dealership appearance itself, particularly the bathrooms, could use some TLC, my sales guy, Marcos was fabulous, and Barbi, in finance, extremely helpful...Marcos took the time and explain each feature on the car, and demonstrate to show that it was working and took his time. Easiest...
Cars.com Review
- January 09, 2018
Ready answers to all my questions and getting the job done quickly. My service advisor was exceptional. The level of competence and professionalism is appreciated.
Facebook - Web Review
- January 09, 2018
CarGurus Review
- January 09, 2018
Michael Robertson got back to me quickly and was very nice and didn't pressure me at all. I found a vehicle through another dealer, but would have gladly...
Google+ Review
- January 08, 2018
CarGurus Review
- January 08, 2018
Bought the car!
Google+ Review
- January 05, 2018
Google+ Review
- January 04, 2018
Left by Seungmin R.
Google+ Review
- January 04, 2018
DealerRater Review
- January 03, 2018
Anderson Lai is great salesman. He is very friendly and very helpful to show us the Volvo XC90. We werent even planning to buy on that day. However he made everything so easy for the process and asked manager to help us as well. Later on, he also showed us how to use the navigation system inside...
Google+ Review
- December 29, 2017
My sales consultant Juan was low key/low pressure and took his time with me. The Sales GM Ephrem was thoughtful and helpful in finalizing the deal. Finally, Brandi in finance nicely pulled all the pieces together quickly and explained in common English what was happening. Nice team effort! Very...
Google+ Review
- December 29, 2017
Left by Beshoy D.
DealerRater Review
- December 29, 2017
Juan was low key/low pressure and took his time with me. The Sales GM Ephrem was thoughtful and helpful in finalizing the deal. Finally, Brandi in finance nicely pulled all the pieces together quickly and explained in common English what was happening. Nice team effort! Very good selection of...
DealerRater Review
- December 29, 2017
Jimmy was a great service to us. He is nothing like your average typical car dealership sales person. He was very kind to our needs very responsive to our messages and most of all held the vehicle for us for several days before we can get up to Pasadena to get it Thank you so much Jimmy we...
Google+ Review
- December 27, 2017
CarGurus Review
- December 25, 2017
The best ever! Marcos was great!
Google+ Review
- December 23, 2017
Google+ Review
- December 22, 2017
I've been a customer since 2009. Great customer service and quality repairs. Ask for Anthony Marino.
Google+ Review
- December 20, 2017
Google+ Review
- December 20, 2017
Google+ Review
- December 19, 2017
Left by Ray C.
My service advisor Danny was great and very friendly. I will only request him for future services.
Yelp Review
- December 19, 2017
From arrival to departure, our beautiful V-70 was very well taken care of. A very stressful situation needing urgency was handled with priority. Upfront and honest quoting paired with superior service staff will have me back here for every servicing need. A special thank you to Anthony Marino who...
Google+ Review
- December 17, 2017
DealerRater Review
- December 17, 2017
Salesman Juan Casteneda and manager Sally Smeed were by far the most professional, respectful and personable folks Ive dealt with at a Volvo dealership and I went to Galpin and Santa Monica when deciding where to lease. They are ultimately why I decided to lease through Rusnak. Brandi Lopez was also...
Google+ Review
- December 16, 2017
Great inventory. Everyone there is simply pleasent to work with. In and out. We love our XC90.
Google+ Review
- December 15, 2017
Left by Eric S.
Google+ Review
- December 15, 2017
Left by Thomas H.
Google+ Review
- December 13, 2017
Mr. Marino was our service specialist and he was above professional and courteous. Pleasant and easy experience.
Google+ Review
- December 13, 2017
Google+ Review
- December 12, 2017
Rusnak is a first class operation!
Facebook - Web Review
- December 12, 2017
Left by Rosy M.
Google+ Review
- December 11, 2017
Left by Lisl S.
Google+ Review
- December 06, 2017
Armen is a stand up salesman that takes pride in his job and wants to see the customer happy. Excellent follow up after our purchase. Made the entire process painless.
Google+ Review
- December 05, 2017
Left by Anita T.
Friendly staff and excellent safety features!
DealerRater Review
- December 05, 2017
Staff is courteous and knowledgeable. We are impressed with the safety features of S90, very stylist and a lot of leg room . We particularly like the black in black, (black interior)
DealerRater Review
- December 03, 2017
Michael Robertson was very professional, courteous, knowledgeable and responsive to all our questions. Rusnak and Michael Robertson made our car purchasing a pleasurable experience. Thank you
Yelp Review
- December 02, 2017
Full of great people, especially Sally and Gilbert. I didn't even get a car here (didn't have exactly what I wanted) but they were courteous, gracious, and very helpful. Seems like a great team of people!
DealerRater Review
- December 02, 2017
Christopher Harrison was very easy to work with. He quickly matched the best price I had found for the vehicle in which I was interested. Barby handled the actually purchase agreement process quickly and professionally.
Google+ Review
- December 01, 2017
Left by Michael C.
Rusnak is a first class operation!
Google+ Review
- December 01, 2017
Google+ Review
- November 28, 2017
Left by Danielle S.
Facebook - Web Review
- November 28, 2017
Left by Tristan P.
Great people. Great service. Mike Robertson, our sales person, made us the deal over the phone and we went came down from Fresno the next morning. They had the car ready for us, took our trade for a great price, and had us financed and out the door within a couple of hours. Sounds like many people...
Facebook - Web Review
- November 28, 2017
Great people. Great service. Mike Robertson, our sales person, made us the deal over the phone and we went came down from Fresno the next morning. They had the car ready for us, took our trade for a great price, and had us financed and out the door within a couple of hours. Sounds like many people...
Google+ Review
- November 25, 2017
Left by Robert B.
Great place to buy a Volvo
DealerRater Review
- November 24, 2017
Couldn't have been easier. They are no nonsense group that are friendly and by far had the best prices. Our paperwork was ready to go after we negotiated a price via phone. They made the whole process simple and did not waste our time. Well worth the drive to go there!
Google+ Review
- November 23, 2017
Great service
Yelp Review
- November 23, 2017
Marcos and Barby were fantastic! We did our transaction via phone and online. Marcos knew we were traveling a long way to get to the dealership and he expedited the whole process having our paperwork ready to go when we got there. He was straightforward, up front, honest and actually made the whole...
Google+ Review
- November 22, 2017
Left by Jason B.
Great sales and service experience so far. No real complaints. This is my 4th service appointment with Rusnak Pasadena Volvo and things always go smooth. Online service appointment system works great. Staff is always courteous and friendly. They offer a complimentary car wash with their service...
Google+ Review
- November 22, 2017
Patrick helped us a ton, definitely went the extra mile to make sure we were happy with our new lease. Would definitely recommend based on customer service alone!
Google+ Review
- November 22, 2017
Fantastic experience!! Marcos streamlined the whole buying process and made it painless. Highly recommend them.
Google+ Review
- November 22, 2017
Left by John B.
The service on my Volvo at Rusnak was exemplary. A very expensive repair was done free of charge within warranty with a lot of candor -- and a lot of care -- with a no-questions-asked new loaner provided for the entire 10 days my car had to be out of commission. Na'eem is a wonderful service advisor...
Google+ Review
- November 22, 2017
Left by Matthew K.
DealerRater Review
- November 22, 2017
Chris Harrison assisted me in trading in my car for a newer one and was such a pleasure to work with, as was Brandy in financing. Friendly, caring and efficient service.
Google+ Review
- November 21, 2017
I just purchased a new Volvo XC90. The sales team at Rusnak Volvo in Pasadena made the process easy. My sales person Meena Daoud was knowledgeable and showed me some cool Volvo features. Meena found me exactly the car I was looking for. He answered all of my questions and never pressured me. Once...
Facebook - Web Review
- November 18, 2017
Left by Sandy M.
DealerRater Review
- November 17, 2017
Meena was so knowledgeable and patient throughout the entire experience leasing our XC90. We loved working with him and would recommend him for his knowledge of the Volvo product, as well as his honest and straightforward approach.
Google+ Review
- November 16, 2017
If you're looking at purchasing a volvo from Rusnak in Pasadena consider calling Christopher Harrison. He helped me lease my S60 and he was really nice and didn't make me feel pressured at all. Got me a good deal too.
Google+ Review
- November 16, 2017
Anthony was super helpful and easy to work with! Thanks!
Google+ Review
- November 15, 2017
Left by Eric F.
The easiest and best car purchase of my life. Marcos was professional, together and worked out the deal I wanted without me even needing to go in. I am very appreciative.
Google+ Review
- November 14, 2017
Anthony was super helpful and easy to work with! Thanks!
Google+ Review
- November 09, 2017
Very good experience and I highly recommend Chris, he is very patient and very professional
Google+ Review
- November 08, 2017
Left by Scott O.
Speed of the entire process was great, car was clean and ready when I got to the dealership, and the whole process of signing documents was complete within 20 minutes.
Google+ Review
- November 08, 2017
This is my third Volvo from Rusnak. Great crew, service is and has always been courteous and fast.
Google+ Review
- November 03, 2017
Very good experience and I highly recommend Chris, he is very patient and very professional
Google+ Review
- November 03, 2017
great cars, great service,
Google+ Review
- November 02, 2017
Left by Catherine H.
Timely service. Battery went dead and it was all replaced in 2 hours.
Google+ Review
- November 02, 2017
Left by Elizabeth L.
Great Customer Service! Thank you Anthony Merino!
Google+ Review
- November 02, 2017
Left by Francisco R.
Google+ Review
- November 02, 2017
The best car buying experience I've ever had
DealerRater Review
- November 01, 2017
Everyone that assisted me with purchasing my XC60 are awesome and it was a pleasure working with Michael, Ephrem, Christine, Bonnie and Barbie. They are truly an asset to the Volvo corporation.
Google+ Review
- October 31, 2017
Left by Austin D.
The best car buying experience I've ever had
CarGurus Review
- October 30, 2017
Facebook - Web Review
- October 30, 2017
Service was excellent. The staff, and specially Anthony Marino, was very attentive and kept me informed of the issues with the car. I arrive at 9:30am and within minutes the work order was made, a complementary rental was scheduled with a nearby dealership, and I was on my work to work.
Google+ Review
- October 26, 2017
Google+ Review
- October 26, 2017
Left by Emily S.
Google+ Review
- October 25, 2017
Left by Mike K.
Great experience. Naeem did an excellent job explaining everything to me in regards to my service needs. I had a technical question and Naeem introduced me to the technician working on my car- Manuel and what a great technician. He explained everything that was wrong with my car and why it needed to...
Google+ Review
- October 23, 2017
Left by Harry B.
Google+ Review
- October 22, 2017
Great service and friendly service!!
Facebook - Web Review
- October 21, 2017
I purchased my Volvo seven years ago from Rusnak Volvo and have consistently received excellent service from the service department representatives. I would highly recommend Rusnak Volvo.
Yelp Review
- October 21, 2017
This is a must come place greeted with a smile and ask for Efrain or jimmy two amazing people. Who are here to help the customer best interest. I will return just even to say hello and get another car!!!!!!!!!!!!!
Google+ Review
- October 20, 2017
Google+ Review
- October 20, 2017
Google+ Review
- October 17, 2017
Yelp Review
- October 17, 2017
Very professional dealer that is here to help you and not just sell you a car but an experience. I've said it before and I'll say it's again, they made a transaction with me only because they got my reaction. Juan was an excellent salesman that talked through with me about my first new car buying...
Google+ Review
- October 11, 2017
Every New Year day, thats your spot...
Google+ Review
- October 07, 2017
Yelp Review
- October 02, 2017
I had a great experience purchasing my vehicle from this dealership. I worked with Dimitar Ludzhev "Jimmy" and his professional team. I can see why their dealership is so highly rated. There were none of the usual dealer trick/traps. It was a smooth process from A to Z. this dealership deserves your...
Google+ Review
- September 27, 2017
Yelp Review
- September 27, 2017
All the Stars to this place! I haven't Yelped in almost four years, but had to post about the outstanding service at this dealership. Every single person in the Sales and Finance Departments are personable, professional and upbeat. We shopped around a lot for our new car and went to about a dozen...
Yelp Review
- September 22, 2017
great service everytime i'm here, everything works
Facebook - Web Review
- September 21, 2017
Yelp Review
- September 21, 2017
Patrick Folsom is one of those very few awesome individuals that delivers what he promises. My husband test drove the Volvo S90 Inscription at the Santa Monica Volvo and instantly fell in love with the vehicle, so we started shopping around for an awesome lease deal. We basically reached out to...
Google+ Review
- September 20, 2017
Yelp Review
- September 18, 2017
Efren and his team at Rusnak are great. Friendly, polite and very helpful- Juan and Brandi were a pleasure to work with - simple and hassle free! They just helped me make the decision to lease an s90 and I couldn't be happier. Thank you so much!!
Google+ Review
- September 16, 2017
What can I say, Rusnak delivers excellent service and end-point customer satisfaction. They exceeded my every expectation and made sure I was happy throughout the entire process. I worked directly with Meena and he made sure I got the car I wanted, the deal I wanted and he had my car delivered to my...
Google+ Review
- September 14, 2017
Google+ Review
- September 11, 2017
Yelp Review
- September 07, 2017
Marcos, my salesman was very upfront and worked with me from the initial inquiry to post sales support. I also liked that he didn't pressure me in anything through the sales experience. I can't think of a better way to get introduced into the Volvo brand. Came all the way from OC because the deal...
Cars.com Review
- September 06, 2017
I was looking for a specific color with a specific interior. Las Vegas did not have everything I was looking for. After doing some research online I found my car.... in Pasadena! I called, spoke to Juan and told him my story. The dealership gave me a great deal. It is a risk to shop this way. ...
Google+ Review
- September 04, 2017
Left by Anthony T.
What can I say, Rusnak delivers excellent service and end-point customer satisfaction. They exceeded my every expectation and made sure I was happy throughout the entire process. I worked directly with Meena and he made sure I got the car I wanted, the deal I wanted and he had my car delivered to my...
Yelp Review
- September 04, 2017
I will preface this review by saying one thing - I never stepped foot in this dealership throughout my entire car buying process. For me, this was completely unprecedented; a first. However, I will say now that I was treated with such respect and given such great service and transparency throughout...
Cars.com Review
- September 04, 2017
Love our new Car Volvo S 90, after visited few more car dealers, we still end up coming back. First the Sales guy Mario is being very helpful. He explained all our questions, and give us great deal, he even helps us with insurance questions lol. He is one of the best sales guy we ever met!! Second,...
Cars.com Review
- August 31, 2017
Pleasant sales experience. No back and forth negotiations. Based on prices quotes from other Volvo dealers, they came out with a great offer on the first shot.
Yelp Review
- August 31, 2017
Can't say enough good things about these guys here. The repair/service station anyways. I got there on a early Saturday morning. Had a gentlemen show me where to park. He then asked my reason for my visit. I explained my betters had a bad cell and that I was hoping I could sneak in sometime that...
Yelp Review
- August 31, 2017
I'm going to say it's almost rare to have a pleasant experience buying a car because that have never happened to me ever before until today at rusnak Volvo Pasadena first of all the staff something I have never seen before at a car dealer very friendly humble helpful personnel it's almost like I was...
DealerRater Review
- August 27, 2017
Fast, easy and painfree car purchasing experience. Meena went above and beyond, was super responsive (unlike other dealerships) and provided great customer service! He made sure all our questions were answered.
Google+ Review
- August 25, 2017
My service advisor was very thorough and helpful, the shuttle was convenient and I appreciate the attention to detail provided by this dealership.
Google+ Review
- August 24, 2017
Left by David P.
Yelp Review
- August 20, 2017
Had my best car buying experience of all time at Rusnak Volvo. Worked with Juan to get the exact car I wanted at a very fair price, and Brandi to finalize the financing. Everything about the process was so seamless and took about 90 minutes, about 1/3 the time I've spent at any other car dealership....
Google+ Review
- August 16, 2017
First time maintenance service. Scheduling the appointment was easy. The car was ready on time. Friendly and attentive service.
Google+ Review
- August 16, 2017
Jimmy, Ephrem and Barby made this the most pleasant car buying experience I've ever had; very respectful and knowledgable.
Google+ Review
- August 16, 2017
My family had the best experience with Meena Daoud and Brandi Lopez at this dealership. They were professional, accommodating and efficient throughout the entire process of leasing our new car. They made an event I usually dread a pleasurable experience. I recommend Meena and Brandi and their...
Google+ Review
- August 14, 2017
Left by Roberta S.
Jimmy, Ephrem and Barby made this the most pleasant car buying experience I've ever had; very respectful and knowledgable.
Google+ Review
- August 13, 2017
Google+ Review
- August 13, 2017
Yelp Review
- August 10, 2017
We leased a Volvo XC60 from Rusnak for my wife a year ago. She experienced a number of challenges with the car during that first year, and General Manager Sally Smeed and Internet salesman Marcos Sarreal were very attentive and responsive to her needs. So, when it was my turn for a new car and I...
Yelp Review
- August 10, 2017
This is my second S60 with Rusnak. Great experience all around. Marcos was wonderful - he not only delivered on everything he promised, he went above and beyond to ensure everything went smoothly. I would definitely recommend getting your vehicle here and going to see Marcos. He's a knowledgeable...
Google+ Review
- August 04, 2017
Left by Ana L.
Google+ Review
- August 02, 2017
Left by Ryan R.
Marcos could not have been more amazing. From the first contact till the end he made me feel comfortable and important. Plus his follow up has been quite impressive! I have never enjoyed the car buying process, but Marcos made it happen!
Google+ Review
- July 31, 2017
Left by Caitlin B.
Chris Harrison was the most incredible salesman!! Not aggressive, super polite, great to work with! He went above and beyond to help me get my car of my dreams! It's been one week and I love my new XC90!! Thanks Chris!
Facebook - Web Review
- July 29, 2017
Yelp Review
- July 25, 2017
What can I say, I have never enjoyed going through the car buying process, but Marcos delivered like a champ!!! Very knowledgeable and the first car salesman I have ever met that I actually liked. He made the whole process simple and hassle free. No hidden gimmicks, no fake personality, and a truly...
Google+ Review
- July 24, 2017
Left by Brian P.
First time maintenance service. Scheduling the appointment was easy. The car was ready on time. Friendly and attentive service.
Google+ Review
- July 24, 2017
Left by Rachel J.
My family had the best experience with Meena Daoud and Brandi Lopez at this dealership. They were professional, accommodating and efficient throughout the entire process of leasing our new car. They made an event I usually dread a pleasurable experience. I recommend Meena and Brandi and their...
Google+ Review
- July 20, 2017
Great service and sales. Very clean and good amenities.
CarGurus Review
- July 17, 2017
They were great
Google+ Review
- July 16, 2017
Took my car for a review of tires, and suspension at the last minute. I'm leaving on a driving vacation and NA EEM is terrific. Accommodated my car, service was terrific, and I feel a lot safer now. New tires, alignment and suspension fixed. Thank u.
Google+ Review
- July 15, 2017
CarGurus Review
- July 06, 2017
Great - no hassle.
Google+ Review
- July 04, 2017
Great service and sales. Very clean and good amenities.
Google+ Review
- July 02, 2017
Left by Garry W.
Google+ Review
- June 27, 2017
Took my car for a review of tires, and suspension at the last minute. I'm leaving on a driving vacation and NA EEM is terrific. Accommodated my car, service was terrific, and I feel a lot safer now. New tires, alignment and suspension fixed. Thank u.
Google+ Review
- June 27, 2017
Left by Alexis E.
Google+ Review
- June 24, 2017
Left by Elsa G.
DealerRater Review
- June 24, 2017
Left by Elsa G.
I really feel confident that my car is in great shape. And it all is due to N.Adams attention to details.His knowledge about car maintenance is evident when dealing with me.
Cars.com Review
- June 23, 2017
Accommodating, easy negotiation process, non-pressuring.
Yelp Review
- June 22, 2017
Just had a great car-buying experience at Rusnak. Marcos in Sales and Brandi in Finance were fantastic to work with - quick to communicate and answered all of my questions along the way. I completed my entire transaction from out of the area and had them ship the car to me, and I felt very supported...
Yelp Review
- June 22, 2017
Starting to sound like a broken record, but Rusnak Volvo took care of me again. XC90 I got for my bro last year was such a great car, that we went for another one. And once again... Ephrem, Christine and Mario rolled out the red carpet for me with their outstanding service. Speaking of service, I...
Google+ Review
- June 20, 2017
Amazing experience. I purchased 3 vehicles through Galpin. After my experience with Rusnak I will never go anywhere else.
Google+ Review
- June 18, 2017
Left by Ian W.
Amazing experience. I purchased 3 vehicles through Galpin. After my experience with Rusnak I will never go anywhere else.
Yelp Review
- June 17, 2017
What a great experience! After a horrendous experience at Galpin Volvo, Rusnak was amazing. NO hidden fees. Direct and straightforward. Ephrem was fantastic. Brandi Lopez made sure the paperwork was understood. I will definitely return.
Google+ Review
- June 16, 2017
Left by Rebecca S.
Cars.com Review
- June 16, 2017
Everything was perfect including the salesman, general manager, finance experience, service, etc.
Yelp Review
- June 15, 2017
We had a great experience with Marcos Sarrael at Rusnak Pasadena Volvo. From start to finish Marcos was helpful and accommodating. He has continued to follow-up with us since the purchase of our XC90 to make sure everything is going as expected. Brandy in the finance department was also extremely...
Google+ Review
- June 12, 2017
We had a painless, seamless experience leasing two cars. Patrick Folsom was a low key, knowledgeable salesman who didn't pressure us. We feel like we got fair deals and were treated well in the process.
Google+ Review
- June 12, 2017
Great customer service from Patrick - he is a patient, detailed, disciplined, well mannered professional - must be an asset to your organization. Hope that you highly value his dedication, contributions and superb customer service skills. Enjoy the best
Google+ Review
- June 12, 2017
Great customer service. Danny is the best!
Google+ Review
- June 12, 2017
People were professional, friendly, and helpful. People did what they said they were going to do - there were no games, no smoke and mirrors.
Google+ Review
- June 12, 2017
The service advisor Anthony was outstanding. I was notified of required and recommended services. I was given updates throughout the process. The car feels/drives thousand times better since the service. I was getting disappointed with Volvo, but this service experience won me back.
Yelp Review
- June 04, 2017
I am happy to say I receive top-notch service at Rusnak Volvo. I am greeted by the continually smiling Sue immediately when I arrive, and always am taken good care of by my service advisor Na'eem. My car is always ready within an appropriate amount of time or I am offered a loaner. All the personnel...
Yelp Review
- June 04, 2017
I have worked with Jose and Antony (I think) and they have been nothing but professional and customer service oriented. Growing up in South Pasadena, I have always had a great experience with both Rusnak and Pasadena Volvo. I can recommend the service department at Pasadena Volvo without a doubt....
DealerRater Review
- June 02, 2017
The customer service experience we received was great at the dealership. They had a great choice of vehicles and spent the time with us to demonstrate all of the features in the XC90 that we purchased. Overall, highly recommended.
Yelp Review
- June 01, 2017
I have bought my share of cars over the years, but my experience at Rusnak Volvo was hands down the best. Jimmy was our sales person and we custom ordered a XC90 that took 3 months from the factory. The car came in exactly as ordered and Jimmy never pressured us, but was knowledgeable, straight...
Yelp Review
- May 31, 2017
This place is always very friendly and clean I bring my mother's vehicle here for service and always get the right treatment. I wish other places were closer to where I live but this place is certainly worth the drive. After buying my personal vehicle from class motors I insist on taking it to the...
Yelp Review
- May 26, 2017
I was looking at various car makes and models when I hit upon . When I was notified about a steep price drop at Rusnak Volvo, my wife and I made a trip up to Pasadena, all the way from South OC. The salesperson - Patrick Folsom, was very chill, polite, upfront, no gimmicks / drama, just a...
Google+ Review
- May 24, 2017
Very good service.
CarGurus Review
- May 23, 2017
Outstanding. Gave me a great deal on my old car (far better than any other Volvo dealer offered) and a solid deal on a lease.
Yelp Review
- May 22, 2017
WOW - What a great experience. My Experience:Two of the biggest reasons I was dealing with Rusnak (Pasadena) even though I live in Fresno, CA, are they have a very large inventory of XC90 and because of Marcos Sarreal. I typically do all my negotiating via email before setting foot in the...
Google+ Review
- May 20, 2017
Anthony is always attentive, very accommodating and explains everything I need for my car and why. Great service, wonderful staff!
Google+ Review
- May 20, 2017
The Service Dept. has always been top quality for me, even doing a bit more than the minimum the warranty calls for. Great to have Saturdays available, too!
Google+ Review
- May 19, 2017
Hi, my name is Consuelo, this is my second time coming to get a car at Pasadena Volvo, the sales person was Meena Daoud and he was great, very patient and professional. He explained everything to me in detail, it was a great experience and very satisfied with the good service and the employees.
Google+ Review
- May 16, 2017
Every New Year day, thats your spot...
Google+ Review
- May 16, 2017
Google+ Review
- May 16, 2017
In the past 24 years, I haven driven no other car than a Volvo. I loved every single one of them. I had four to this day and looking forward to many more! I have taken all those to Rusnak Volvo for service. They always provided excellent service. Friday I took my car in for a last minute...
Facebook - Web Review
- May 16, 2017
Daniel Ridriguez is an upstanding individual. Very professional ans honest. I highly recommend him for your Volvo service
Google+ Review
- May 16, 2017
In the past 24 years, I haven driven no other car than a Volvo. I loved every single one of them. I had four to this day and looking forward to many more! I have taken all those to Rusnak Volvo for service. They always provided excellent service. Friday I took my car in for a last minute...
Google+ Review
- May 16, 2017
Left by Ali P.
Anthony is always attentive, very accommodating and explains everything I need for my car and why. Great service, wonderful staff!
Google+ Review
- May 14, 2017
Left by Michael C.
Yelp Review
- May 11, 2017
This was one of the greatest new car experiences I have ever had. The entire staff was great to work with. If it wasn't for the attentive staff and their exceptional attempts to meet my needs, I would have shelved the idea of getting a new car. I recommend this dealership for anyone looking to...
Google+ Review
- May 09, 2017
This was the best car shopping experience I've ever had. Jimmy really listened to what I said, was very accommodating, and there was no pressure. Barby, in the finance department was pleasant, knowledgeable, and efficient. The manager pulled everything together and with a smile. Overall great...
Google+ Review
- May 09, 2017
Left by Reuven G.
Great customer service. Danny is the best!
Google+ Review
- May 09, 2017
Very good service.
CarGurus Review
- May 06, 2017
one of the best experience when it comes to buying an used car , but i end up buying a new one from a different dealer closer to home
CarGurus Review
- May 06, 2017
one of the best experience when it comes to buying an used car , but i end up buying a new one from a different dealer closer to home
Google+ Review
- May 04, 2017
Great customer service. Danny is the best!
Yelp Review
- May 04, 2017
This was one of the greatest new car experiences I have ever had. The entire staff was great to work with. If it wasn't for the attentive staff and their exceptional attempts to meet my needs, I would have shelved the idea of getting a new car. I recommend this dealership for anyone looking to...
Yelp Review
- May 04, 2017
The dealership and work on my New Volvo XC90 was very good. The only issue was the Enterprise car rental was a very bad experience dirty car with a broken seat and really bad service it took nearly 45 minutes to get a car. The dealership should have its own cars.
Google+ Review
- April 27, 2017
Yelp Review
- April 25, 2017
I was helping my friend look for a car. I requested more info on a car they had on their website. Chris followed up with me shortly after. Very responsive and courteous. We decided to come in to the dealership to check out the car and my friend liked it. We proceeded to work on the number and soon...
Yelp Review
- April 25, 2017
Patrick, the salesperson I worked with, did a great job helping me find my first Volvo, and was very patient as I tried out several different models over a few trips to the dealership. I ended up with an S90, and am very happy with it. Brandi, the finance manager, made the finance portion easy, and...
Google+ Review
- April 23, 2017
The Service Dept. has always been top quality for me, even doing a bit more than the minimum the warranty calls for. Great to have Saturdays available, too!
Google+ Review
- April 22, 2017
Left by Anthony C.
Very friendly
Google+ Review
- April 20, 2017
Yelp Review
- April 18, 2017
I really could not have asked for more the day I went to lease my second Volvo S60, high quality customer service. Meena Daoud was very professional and patient, he explained everything to me in detail. It was a great experience to have a sales person who take care of the customer. Thank you so...
Cars.com Review
- April 15, 2017
Patrick was amazing from the first call to coming in and purchasing our new vehicle. I made the call, told him what I was looking for and he was confident and clear with expectations on the phone. our call was later in the evening and the dealership was closing in a few hours but i wanted to come in...
Google+ Review
- April 14, 2017
Left by Mark E.
Yelp Review
- April 14, 2017
The staff was amazing, knowledgebable & extremely affable. From Chris who leased me a car, to Barby who went over all the "financials"...my experience was the antithesis of what I'd braced myself for. This was my first time leasing a car & the folks at Rusnak Volvo made the process as smooth &...
Google+ Review
- April 12, 2017
Left by Kirk H.
People were professional, friendly, and helpful. People did what they said they were going to do - there were no games, no smoke and mirrors.
Facebook - Web Review
- April 09, 2017
Cars.com Review
- April 06, 2017
Every one is always kind and helpful. My service Anthony went beyond what I was expecting and got me a rental car for the day. Truly exceptional!
Yelp Review
- April 06, 2017
Rusnak is 23 miles away and worth the trip. Mario is top notch and low-pressure, informative and patient and the deal was as good as it gets in this town.
Cars.com Review
- April 05, 2017
We had a great experience at Rusnak Pasadena- Volvo. Everyone we interacted with was personable, professional, and most importantly- they were trustworthy...which is not something you think you'll find yourself saying when buying a new car. Notably, Chris Harrison our sales person, and Barby in...
Google+ Review
- April 04, 2017
Yelp Review
- April 04, 2017
Mario, Gilbert, and Brandy are the best. They treated me with courtesy and respect and went the extra mile to deliver my 2017 Volvo XC90. I will definitely recommend Rusnak to anyone who wants a Volvo.
Yelp Review
- April 04, 2017
Not only did I get an amazing deal on my 2017 V60 Wagon - - the professionalism of Chris & Barby made going to Rusnak a pleasure. Everyone we encountered was polite, kind - at least 10 people offered me a bottle of water - a tiny gesture, yes - but it is those little things that I will remember. I...
Yelp Review
- April 02, 2017
Na'eem provided excellent service. Check-in was friendly, service write-up was quick. Facility is neat as a pin. Shuttle service to the Allen Gold Line Station let me get on with my day. Na'eem called me when the car was ready. Payment and pick up were quick.
Yelp Review
- March 30, 2017
Great service. Could not ask for more. The shuttle is on time and thank you Naeem.
Yelp Review
- March 29, 2017
Excellent work! Thanks to the service department!
Yelp Review
- March 25, 2017
The best dealership ever. Epheram , the manager was very helpful, honest and straight forward The salesperson, Chris, worked hard even on his day off to make the deal happen The entire transaction took about an hour Great people, I highly recommend them
Yelp Review
- March 23, 2017
This review is for the service department. My service advisor, Anthony Marino, was friendly and professional. He kept me updated while I waited and always delivers as he promises. Appointments here are super easy to schedule. Both times, my car was washed and vacuumed free of charge. I didn't buy my...
Google+ Review
- March 20, 2017
The service was incredible. I brought my xc60 in for a leaky windshield and Anthony made sure that it was fixed properly. In addition, he personally called Volvo to get warranty permission to pull the carpets and have them shampooed and dried. All of it was covered by warranty and all of it was done...
Google+ Review
- March 19, 2017
Facebook - Web Review
- March 19, 2017
I visited two other Volvo dealerships looking to drive off a 2017 XC90 R and both places gave me an unsatisfactory offer and service, I then took a drive to Rusnak in Pasadena and immediately noticed the difference as soon as I walked into their showroom. All the staff was very friendly and the...
Google+ Review
- March 17, 2017
Left by Farhad A.
Yelp Review
- March 17, 2017
Anthony Marino is honest and helpful. I recomemd him to clients assigned to him. It's only one day after repair done so far my volvo V-50 is running ok.-- Ed calimag
Yelp Review
- March 16, 2017
Great experience! Well worth the drive to Pasadena from Thousand Oaks.
Google+ Review
- March 15, 2017
Left by Brian B.
Google+ Review
- March 09, 2017
Left by Barbara S.
Google+ Review
- March 06, 2017
Left by Adrian M.
Google+ Review
- March 06, 2017
Left by Fei W.
Google+ Review
- March 06, 2017
The service was incredible. I brought my xc60 in for a leaky windshield and Anthony made sure that it was fixed properly. In addition, he personally called Volvo to get warranty permission to pull the carpets and have them shampooed and dried. All of it was covered by warranty and all of it was done...
Facebook - Web Review
- March 02, 2017
For years my husband and I have bought several Volvos via their European delivery program. While Volvo nationally and in Sweden has always given excellent service, the local dealer, Rusnak in Pasadena has been borderline competent and helpful, often dipping into incompetent and unhelpful. This...
Yelp Review
- March 02, 2017
Rusnak Volvo has stood by me in ways that I didn't even know a car dealership would, could or should. They recently fought my warranty company on a repair that was clearly supposed to be covered under warranty. Then I fought the warranty company. Through it all, the warranty company refused to honor...
Yelp Review
- March 02, 2017
this is my 3rd service... wonderful customer service.... took my car earlier than my appointment, and it was ready earlier than they promised....
Google+ Review
- February 28, 2017
Left by Carlton M.
set appointment, used shuttle and work was completed by time promised, good service all around
Google+ Review
- February 27, 2017
Left by Scott E.
Excellent inventory, knowledgeable staff, willing to deal and I drove off in a new XC90 very satisfied!
Yelp Review
- February 27, 2017
Excellent painless, easy, friendly experience - the best experience I had had in buying a car - Mario was awesome.
Yelp Review
- February 27, 2017
Let me begin by saying that I RARELY write Yelp reviews, because most of the time I'm just too busy. So my writing this review alone should tell you just how strongly I feel about my recent AMAZING experience at Rusnak Volvo. And honestly, I owe my entire positive experience to Anthony Marino in...
CarGurus Review
- February 21, 2017
They were promp to respond to my request regarding a vehicle I was interested in. Very professional.
Google+ Review
- February 20, 2017
I am in the service industry and recognize that most of the time we hear about the negative or for improvement experiences and less frequent people takes the time to write about the positive ones. Yesterday I needed to service one of our two family Volvos ( total of four acquired at Rusnak) and as...
Google+ Review
- February 20, 2017
I am in the service industry and recognize that most of the time we hear about the negative or for improvement experiences and less frequent people takes the time to write about the positive ones. Yesterday I needed to service one of our two family Volvos ( total of four acquired at Rusnak) and as...
Yelp Review
- February 19, 2017
Leased a S90 from Rusnak and had the pleasure working with Marcos Sarreal on my deal. What pleasure with both the salesman and the dealership. Each was very professional, did not push a thing and made themselves available as I desired.From initial contact through drive away all was wonderful. ...
Yelp Review
- February 18, 2017
Anthony is my service advisor and he provided friendly, knowledgeable and timely service including arranging a rental, which made the entire experience quite painless.
Google+ Review
- February 16, 2017
Yelp Review
- February 16, 2017
Marcos Sarreal and the Rusnak Volvo sales team is a great place to find your next Volvo. Exceptional honesty and straight forward negotiation. Clearly communicated price, terms, conditions - nothing hidden. They were more than accommodating with my own personal schedule and made my time a priority....
Yelp Review
- February 16, 2017
I can't even begin to tell you how helpful Daniel was. I had a limited budget and quite a bit of work to be done. I was able to get all the work done and still stay under budget! The loaner car was also very helpful and so much easier than renting from enterprise. Thank you ,Daniel!! Glad you joined...
Yelp Review
- February 11, 2017
This was, by far, my best car leasing experience. The sales rep, Marcos, was extremely helpful, direct, honest, and seemed genuinely invested in finding a win/win arrangement for the lease. He listened to my concerns and presented my options. The actual paperwork process was smooth and easy to...
Yelp Review
- February 09, 2017
I had a great experience with Marcos Sarreal. He got me my price and made my experience easy and fast. He was highly service oriented and knowledgeable about my car.
Yelp Review
- February 04, 2017
Great experience. Very familiar with the car buying (leasing) process and could not be happier with how I was treated at Rusnak Volvo.Straight forward and easy process. They even delivered car approx. 3-hours away! Thank-you Marcos.
Yelp Review
- January 29, 2017
Marcos Sarreal made buying our car a breeze, beyond happy with the service and the car! Would recommend Marcos/Rusnak to anyone in the market buying a car!
Yelp Review
- January 27, 2017
I had been thinking about purchasing a new XC70 in 2017 (my first one I've had since 2004) so when I learned that the XC70 was being discontinued in 2017, I went searching for a 2016. My local dealer (Walnut Creek Volvo) didn't have any in stock, so I looked around online and found a great inventory...
CarGurus Review
- January 21, 2017
Great dealership! Great deal, excellent STAFF who were very heldful! I would highly recomend them!
Google+ Review
- January 20, 2017
Left by Carol C.
Google+ Review
- January 19, 2017
Left by Melissa L.
Facebook - Web Review
- January 19, 2017
The staff at Rusnak /Pasadena Volvo are exceptional, courteous and just like family. I am glad there they such great employees and the coffee is a plus. Keep at the great work. Aminda
Yelp Review
- January 19, 2017
I brought in my S60 for 50K services without an appointment. To my surprise, service representative Anthony Marino was able to accommodate my schedule and completed the service which also included a thorough inspection within the same day and had the car washed for me! They had a wonderful courtesy...
Cars.com Review
- January 16, 2017
I had such a great experience purchasing my car. Christine Lee handled all the details for me, I just had to tell her what I was looking for. She emailed me what she found and I just had to go to dealer to test drive and sign the papers! Everyone on the staff was so friendly and helpful. I am...
Yelp Review
- January 16, 2017
I brought my car in for a few repairs: A leaky roof, standard maintenance and a rattle in the engine. My sales advisor was Anthony Marino and he went above and beyond to get the car in tip top shape. He called their corporate office and was able to get my leaky roof fixed free of charge. He also...
Google+ Review
- January 12, 2017
Left by Kelley G.
Christine Lee was great and helped me get everything I wanted in my new car! Thanks!
Yelp Review
- January 11, 2017
As always very good service, Naeem is a true professional and we thank him for that!
Yelp Review
- January 07, 2017
Our family was traveling back home after the holidays and we got stuck. We took our Volvo to the nearest dealer which was Rusnak in Pasadena. I called to see if they could help us and they quickly gave me an appointment over the phone. By the time we arrived, our service advisor was ready for us. We...
Yelp Review
- January 06, 2017
Danny was great. I came in for an emergency service and he did a great job of listening to the issues and ensuring he would do his best to get them all resolved. It was great to get a same day appointment and on a Friday just before Christmas of 2016!
Google+ Review
- December 30, 2016
Google+ Review
- December 30, 2016
Left by Gregory T.
Google+ Review
- December 23, 2016
Left by Ross M.