Google Review
- November 16, 2023
I recommend them highly, very professional and friendly. I dealt with Ms Smith. Enjoyed talking to her very personable.
Response from the owner Replied: Thank you so much, Wayne, for taking the time to share your positive experience with Jack Ingram Motors Body Shop and specifically with Ms. Smith. We will be sure to pass on your kind words to her, as your feedback serves as a wonderful source of motivation for our staff. If you ever have any further questions or if there's anything else we can assist you with, please do not hesitate to reach out. We appreciate your recommendation and look forward to the opportunity to serve you again in the future.-JEM, Marketing Manager
Google Review
- October 05, 2023
It was great. Someone answered the phone. Stupid to ask me for my opinion when all I did was call to find out if they were open on Saturday.
Response from the owner Replied: We appreciate your feedback and apologize for any inconvenience caused by our request for your opinion, Gerard. Our aim is to continuously improve our service, and your input is valuable to us, even for simple inquiries.We're delighted to hear that your call was promptly answered, and we were able to assist you in confirming our Saturday hours. If you ever have further questions or require assistance, please don't hesitate to reach out. We're here to help and ensure your experience with us is as seamless as possible.Thank you for taking the time to connect with us, and we hope to serve you even better in the future.- K.H., Marketing Manager
Yelp Review
- September 22, 2023
Great place to get your car serviced Fast and certified technicians with great communication
Google Review
- September 08, 2023
I'm having do body work on my vehicle right now, plus I've used them a few years ago, they was quick getting me the funds from my ins. For my damages, there great.
Response from the owner Replied: Thank you so much for taking the time to share your experience with us, Lenora! Customer satisfaction is our top priority, and it's encouraging to know that you find our service to be prompt and reliable. We understand that vehicle repairs can be a stressful experience, and we're committed to making the process as smooth as possible for our customers. We look forward to continuing to serve you and providing top-notch service for all your automotive needs. - K.H., Marketing Manager
Google Review
- June 17, 2023
Response from the owner Replied: Thank you for your amazing review! We greatly appreciate that you had a positive experience with us. Our team is dedicated to providing exceptional service and top-quality repairs, and your satisfaction is our priority. Should you need us again, we hope to serve you in the future.- K.H., Marketing Manager
Google Review
- June 08, 2023
An amazing job in a timely manner.
Response from the owner Replied: Thank you for your wonderful review Neil! We're thrilled to hear that we were able to provide you with an amazing job in a timely manner. Your satisfaction is our top priority, and we appreciate your feedback. If you have any further needs or if there's anything else we can assist you with, please let us know.- K.H., Marketing Manager
Google Review
- May 28, 2023
Response from the owner Replied: Thank you for your excellent review of our Body Shop, Dorothy! We are thrilled to have provided you with a positive and professional experience. - K.H. Marketing Manager
Google Review
- May 18, 2023
Response from the owner Replied: Thank you so much for the 5-star rating!
Google Review
- May 11, 2023
Great service. I look forward to doing service with checking them again not with an accident, though the service was great.
Response from the owner Replied: Thank you so much for your review. It was out pleasure to repair your Nissan Rogue.
Google Review
- May 01, 2023
Response from the owner Replied: Thank you for taking the time to review your wonderful experience with us. If you have any questions, please feel free to reach out to our team. We appreciate you.- Jack Ingram Body Shop
Google Review
- April 26, 2023
They gave me an appointment to bring my car in for repairs. I thought it would take them a couple of weeks, but they had it to me in a weeks time. The service was good, and the workers were very professional. I would do business with them again if I needed to. Thanks Jack Ingram.
Response from the owner Replied: Thank you for taking the time to leave such a positive review of your experience. We are thrilled to hear that our team was able to provide you with excellent service and complete your repairs in a timely manner.We appreciate your feedback and recommendation. Thank you for choosing us for your automotive repair needs. We'll be here to serve you again in the future. - Jack Ingram Body Shop
Google Review
- April 26, 2023
Body shop did an amazing job with the repairs to my car. I am pleased!! On the other hand the lady sitting inside was very racist. After finishing the car they accused me of receiving the payment from insurance which I didn’t. That could have been avoided if they reached out to insurance to verify...
Response from the owner Replied: While we are glad to hear that you were pleased with the repairs to your car, we take your feedback about our customer service very seriously. We want every customer to feel welcomed and valued when they come to us for repairs.Regarding the accusation about receiving payment from insurance, we apologize for any miscommunication that may have occurred. We understand that situations like this can be frustrating, and we will take steps to improve our communication and verification processes in the future.We are also sorry to hear about the condition of the loaner car that we provided you. That is not up to our standards, and we will take steps to ensure that all loaner cars are cleaned and maintained properly moving forward. Additionally, we apologize for the inconvenience caused by the battery dying and for the job taking longer than anticipated.We appreciate your feedback and will use it to improve our customer service and communication skills. We apologize again for any negative experiences you had with us and hope that you will give us another chance to provide you with the excellent service you deserve in the future.- Jack Ingram Body Shop