Cars.com Review
- August 15, 2026
I had the check engine light come on and since my car is relatively new, 2025 GLE but also a plug in hybrid, I knew I should have it checked. The activator on the charge door (whatever that is, I am assuming that it is importantly for charging) was faulty. It was replaced, my car washed and I have...
Dealer Replied: Thank you for sharing such detailed feedback! We’re glad we could quickly resolve the issue with your GLE and provide a comfortable loaner while your vehicle was being serviced. We also appreciate your suggestions regarding loaner options—and we love that you’re still dreaming about that G-Wagon! We truly value your feedback and look forward to keeping you and your vehicle well taken care of.
Cars.com Review
- August 14, 2026
Brought my All Terrain E450 Wagon in for its first service. Friendly helpful staff and comfortable wait room. Wait time was as expected - all good...
Dealer Replied: Thank you for the great feedback! We’re glad you had a smooth first-service experience with your E450 Wagon and that our friendly team and comfortable waiting area made your visit enjoyable. We appreciate your business and look forward to keeping you and your vehicle well taken care of!
Cars.com Review
- August 12, 2026
Service advisor Rob Carlson was very responsive and helpful. Usual first rate experience with Rallye’s service department
Dealer Replied: Thank you for the great feedback! We're glad Rob was responsive and helpful and that you continue to receive the first-rate service you expect from the Rallye service team. We truly appreciate your continued trust!
Cars.com Review
- August 12, 2026
Rob Carlson and staff are the most professional staff in town! The dealership is Very clean and helpful in every way.
Dealer Replied: Thank you for the kind words! We're glad Rob Carlson and our team provided professional, helpful service and that you enjoyed our clean and welcoming dealership. We truly appreciate your support!
Cars.com Review
- August 12, 2026
the best dealership experience I ever had. Everyone I met was magnificent. Made me feel special
Dealer Replied: Thank you for the wonderful feedback! We're thrilled to hear this was your best dealership experience and that our entire team made you feel welcomed and valued. We truly appreciate your kind words and look forward to seeing you again!
Cars.com Review
- August 09, 2026
I had emergency with my auto over the weekend my car was towed to the dealership. First thing Monday morning Robert Carlson Service Advisor have contacted me and assured me that he got my car under control and will report to me ASAP. I can’t describe the attention Robert has given me he explained...
Dealer Replied: Thank you for sharing your experience! We're glad Robert was able to provide prompt communication, reassurance, and exceptional service during a stressful situation. We truly appreciate your kind words and will be sure to share them with him!
Cars.com Review
- August 07, 2026
Patrick Riley is great to work with and very conscientious. Makes sure your work is done properly and quickly.
Dealer Replied: Thank you for your feedback! We're glad Patrick Riley consistently provides attentive service and makes sure the work is completed properly and efficiently. We truly appreciate your kind words!
Cars.com Review
- August 07, 2026
I would only recommend Rob Carlson in service department. He gets you in quick, explains the issues gets working on it and puts the car back on the road as quickly as he can. He constantly communicate during the whole process and keeps you informed on the cost and on the covered work under warranty....
Dealer Replied: Thank you for recognizing Rob Carlson! We're glad he consistently provides prompt service, clear explanations, and frequent updates throughout the process. We truly appreciate your kind words and will be sure to share them with Rob!
Cars.com Review
- August 07, 2026
The service advisor kept us up to date. We didn't have to call the dealership.
Dealer Replied: Thank you for your feedback! We're glad your service advisor kept you informed throughout the process so you never had to follow up for updates. We appreciate your business!
Cars.com Review
- August 06, 2026
Asked for my trunk privacy screen to be fixed and it wasn't. Would of liked for it to have been fixed.
Cars.com Review
- August 04, 2026
Very helpful and helped us get what we were looking for and we were in and out
Dealer Replied: Thank you for your feedback! We're glad our team helped you find exactly what you were looking for and made the process quick and efficient. We appreciate your business and hope to see you again!
Cars.com Review
- August 03, 2026
I highly recommend Evan at Rallye Mercedes. From start to finish, he provided an exceptional customer experience with professionalism, honesty, and attention to detail. He took the time to answer every question, never made me feel pressured, and genuinely cared about finding the best solution for...
Dealer Replied: We appreciate you taking the time to recognize Evan! It's wonderful to hear that he listened carefully to your needs, answered your questions, and provided the guidance you needed without any pressure. His professionalism, knowledge, and commitment to excellent service are qualities we value greatly. Thank you for your recommendation and for sharing such thoughtful feedback!
Cars.com Review
- August 03, 2026
I had a wonderful experience at this dealership. It was a pleasure working with Lou Verderosa. His honesty, professionalism, and dedication truly stood out throughout the entire process.
Dealer Replied: Thank you for your wonderful feedback! We're glad Lou Verderosa made your experience such a positive one with his honesty, professionalism, and dedication. We truly appreciate your kind words and your trust in our team!
Cars.com Review
- August 02, 2026
Good experience with this dealership. I’ve Been going there for years and am very pleased.
Dealer Replied: Thank you for your continued loyalty! We're glad you've had consistently positive experiences with our team over the years. We truly appreciate your trust and are grateful to have you as a longtime customer!
Cars.com Review
- August 02, 2026
I am always impressed with the level of professionalism shown in the sales and service department.
Dealer Replied: Thank you for your kind feedback! We're pleased to hear that the professionalism of both our sales and service teams continues to impress you. We truly appreciate your confidence in our team!
Cars.com Review
- August 02, 2026
Always a wonderful experience with Alex in sales and Kenny in service over 30 years we have been working together
Dealer Replied: Thank you for your incredible loyalty over the past 30 years! We're delighted Alex in sales and Kenny in service continue to provide you with wonderful experiences. We truly appreciate your longtime trust and support!
Cars.com Review
- August 02, 2026
Have been dealing with Larry Greco for years have found him to be honorable, knowledgeable and a good friend.
Dealer Replied: Thank you for your continued loyalty! We're delighted to hear Larry Greco has earned your trust over the years with his knowledge, integrity, and personal approach. We truly appreciate your kind words and longtime support!
Cars.com Review
- July 31, 2026
Amazing and knowledgeable staff. the facility is top of the line with plenty of loaner for customers. Noel and Katie are exceptional.
Cars.com Review
- July 30, 2026
Competent, knowledgeable and gracious Introduced me to other staff members who provided the requisite services for my car.
Dealer Replied: Thank you for your kind review! We're delighted to hear our team provided knowledgeable, gracious service and made sure you were connected with the right staff to take care of your vehicle. We appreciate your feedback and look forward to serving you again!
Cars.com Review
- July 30, 2026
I was really impressed. It was truly a great experience. Thank you for everything by
Dealer Replied: Thank you for your wonderful feedback! We're thrilled to hear you had such a great experience. We truly appreciate your kind words and look forward to serving you again in the future.
Cars.com Review
- July 29, 2026
Reliable, fast, and professional. Will definitely use their service department in the future. Great service.
Dealer Replied: Thank you for your wonderful feedback! We're delighted to hear you found our service reliable, fast, and professional. We truly appreciate your trust and look forward to taking care of your vehicle again in the future!
Cars.com Review
- July 27, 2026
They were efficient in taking in a walk-in appointment and being on time having my tire in stock
Dealer Replied: Thank you for your kind review! We're glad we could accommodate your walk-in visit, have your tire in stock, and get you back on the road quickly. We appreciate your support and look forward to serving you again!
Cars.com Review
- July 25, 2026
The dealership customer service is excellent. My service person is Katie Lyons and she is the best. Always friendly and polite. You never know if she is having a bad day she is always pleasant.
Dealer Replied: Thank you for taking the time to share your experience! We're so glad Katie Lyons consistently provides the friendly, polite, and exceptional service you deserve. We'll be sure to share your kind words with her. We truly appreciate your support and look forward to serving you again!
Cars.com Review
- July 24, 2026
i had 2 flats. my car was picked up and delivered to Rallye i was contacted when the car arrived and the service was performed in one day
Dealer Replied: Thank you for your wonderful review! We're glad we could make a stressful situation a little easier by keeping you informed and completing your service quickly. We truly appreciate your support and look forward to serving you again!
Cars.com Review
- July 24, 2026
It’s always a pleasure to go to Rallye dealership for service. They are very helpful, especially my agent, he is amazing.
Dealer Replied: Thank you for your terrific review! We're so glad you always have a great service experience with us. It's especially rewarding to hear your service advisor takes such great care of you. We truly appreciate your support and look forward to seeing you again!
Cars.com Review
- July 23, 2026
Eliot is the best. He makes me feel at home. I would only go to him. Hes the best in the game! Overall great service.
Dealer Replied: Thank you for the amazing feedback! We're thrilled to hear Eliot made you feel at home and provided such great service. We truly appreciate your trust and look forward to seeing you again at Rallye Motors.
Cars.com Review
- July 22, 2026
Timely and efficient! Great to work with, and communication was clear. Loaner was clean, and match my profile.
Dealer Replied: Thank you for your wonderful review! We're delighted to hear you had a timely, efficient experience and that our team kept you informed every step of the way. We're also glad the loaner vehicle met your needs. We truly appreciate your support and look forward to serving you again!
Cars.com Review
- July 22, 2026
unfortunately , the car we purchased is a lemon. after 1 month its been in the shop more than we have used it. asked the dealer to please offer us a different car. you should not spend $110,000 and get a vehicle that is a constant problem.
Cars.com Review
- July 22, 2026
Sales Consultant Phillip Josephy delivered exceptional customer service, making my Mercedes purchase effortless and enjoyable.
Dealer Replied: Thanks for the great review! We're thrilled to hear Phillip Josephy provided exceptional customer service and made your Mercedes purchase effortless and enjoyable. Congratulations on your new vehicle, and we appreciate your support. Enjoy the ride!
Cars.com Review
- July 20, 2026
Found rallye to be very professional. Salesman was very friendly and knowledgable and knows the products. Staff also very friendly.
Dealer Replied: Thank you for your kind review! We're delighted to hear you found our team professional, friendly, and knowledgeable. Providing a welcoming experience and helping our customers find the right vehicle is always our goal. We truly appreciate your support and look forward to serving you again!
Cars.com Review
- July 20, 2026
Both the dealership and our service advisor were first class in every respect. We have been going there since approximately 1997. Very satisfied!
Dealer Replied: Thank you, Mark, for your thoughtful review and for your loyalty since 1997! We're honored to have earned your trust over the years. It's wonderful to hear both our dealership and your service advisor continue to provide first-class service. We truly appreciate your continued support and look forward to serving you for many more years!
Cars.com Review
- July 19, 2026
Great Service as always with my gem of a service adviser. Will be back again
Dealer Replied: Thank you for your wonderful review! We're thrilled to hear you continue to receive great service from your "gem" of a service advisor. We truly appreciate your loyalty and kind words, and we look forward to welcoming you back on your next visit!
Cars.com Review
- July 18, 2026
Excellent service experience. Attentive and knowledgeable staff from drop off to pick up. Repair completed quickly.
Dealer Replied: Thank you for your kind review! We're delighted to hear you had an excellent service experience and that our team provided attentive, knowledgeable care from drop-off to pick-up. We appreciate your support and look forward to serving you again!
Cars.com Review
- July 18, 2026
Always great professional service. I service all my cars here. Rob Carlson is a terrific service manager
Dealer Replied: Thank you for your continued trust and loyalty! We're so glad to hear you've consistently received great, professional service. We'll be sure to share your kind words with Rob Carlson. We truly appreciate your support and look forward to taking care of your vehicles for years to come!
Cars.com Review
- July 18, 2026
2nd MB from Vinny! He’s awesome and I recommend anyone that want a MB to see Vinny.
Dealer Replied: Thank you for coming back to us for your second Mercedes-Benz! We're thrilled to hear you're enjoying your second Mercedes-Benz with Vinny's help and that he made your experience another great one. We truly appreciate your recommendation and look forward to serving you again in the future.
Cars.com Review
- July 15, 2026
I’ve been a dedicated fan of Rallye for many years now. I totally trust their maintenance department and I have total faith in my service manager, John Chiccatelli’s recommendations for maintaining my car. He’s a pleasure to work with! Very knowledgeable, professional and friendly. Thank you John...
Dealer Replied: Thank you for your continued trust and loyalty! We're honored to have earned your confidence over the years. It's wonderful to hear John has consistently provided knowledgeable, professional, and friendly service. We'll be sure to share your kind words with him. We truly appreciate your support and look forward to serving you for many years to come!
Cars.com Review
- July 14, 2026
Highly recommended great location very nice facility. Closed the deal within. 20 minutes. Thank you very much
Dealer Replied: Thank you for your wonderful review! We're glad you enjoyed our facility and that we could make the process quick and efficient. We truly appreciate your recommendation and look forward to serving you again. Enjoy your new vehicle!
Cars.com Review
- July 14, 2026
The best, John Cotocceli takes good care of my car. I really appreciate it. The best service in my experience.
Dealer Replied: Hi Jean, thank you for your kind words! We're delighted to hear John Cotocceli continues to take such great care of your vehicle. We'll be sure to share your appreciation with him. Thank you for your trust, and we look forward to serving you again!
Cars.com Review
- July 12, 2026
As always, the service at Rallye is the best part of the ownership experience. Everyone there is courteous, helpful, and knowledgeable, and my service advisor, Rob Carlson, is exceptional. Rob has been that way since our first interaction seven years ago, and even before that with our son, Adam,...
Dealer Replied: Thank you for your thoughtful review and for your continued trust over the years! We're delighted to hear that Rob Carlson has consistently provided exceptional service and that our team has made every visit a positive experience. Your kind words about our communication, technology, and commitment to your best interests mean a great deal to us. We truly appreciate your loyalty and look forward to continuing to provide the level of service you've come to expect. Thank you for being a valued member of the Rallye Motors family!
Cars.com Review
- July 09, 2026
Excellent service from top to bottom. From sales to service, Rallye is top notch. I highly recommend Rallye Mercedes.
Dealer Replied: Thank you for your wonderful review! We're delighted to hear you had an excellent experience with both our sales and service teams. Your recommendation means a great deal to us, and we truly appreciate your support. We look forward to serving you again!
Cars.com Review
- July 05, 2026
Once I got the right person on the phone to talk to the transaction was seamless.
Dealer Replied: Thank you for your feedback! We're glad everything went smoothly once you connected with the right team member. We appreciate you choosing us and look forward to providing you with an even better experience next time!
Cars.com Review
- July 04, 2026
Professional service and friendly staff. Great sales department with huge selection of both New and preowned Mercedes. Service department always delivers.
Dealer Replied: Thank you for your wonderful review! We’re delighted to hear you’ve had great experiences with both our sales and service teams. It’s great to know you appreciated our selection of new and pre-owned Mercedes-Benz vehicles, as well as our professional, friendly service. We truly appreciate your support and look forward to serving you again!
Cars.com Review
- July 03, 2026
Great service, very understanding. Able to get me in quickly. Jeorgio always delivers. No complaints whatsoever.
Dealer Replied: Thank you for the kind words and for taking the time to share your experience. We are glad to hear you were able to get in quickly and that the service met your expectations. We will be sure to pass your feedback along to Jeorgio, as he will really appreciate it. We look forward to serving you again in the future!
Cars.com Review
- June 30, 2026
I Dealt with Supervisor Paul in Service, greatly helped a service appointment on my older Mercedes which was still covered under extended warranty-along with Patrick! Appreciate all the help!
Dealer Replied: Thank you for your feedback! We’re glad to hear Paul and Patrick were able to assist with your Mercedes service and extended warranty needs. We truly appreciate your support and look forward to serving you again!
Cars.com Review
- June 30, 2026
I had a sudden driver-side screen issue and brought my car in for a last-minute service request. As always, Ken Vachris was excellent. I always know I'm in the best hands with Ken and will receive full, top-notch service. I left completely satisfied and am incredibly thankful for his consistent...
Dealer Replied: Thank you for your great feedback! We’re glad to hear Ken Vachris was able to take care of your last-minute service request and provide consistent, top-notch support. It’s great to know you left feeling completely satisfied. We truly appreciate your trust and look forward to serving you again!
Cars.com Review
- June 29, 2026
Nic and the team at Rallye again took flawless care of me and my vehicle.
Dealer Replied: Thank you for your feedback! We’re glad to hear that Nic and our team at Rallye Motors took excellent care of you and your vehicle once again. We truly appreciate your continued trust and look forward to serving you in the future!
Cars.com Review
- June 29, 2026
Service was seamless. Everything was made easy. Patrick Ripley was professional and anticipated my questions.
Dealer Replied: Thank you for your feedback! We’re glad to hear your service experience was seamless and easy. It’s great to know Patrick Ripley provided professional support and was able to anticipate your questions. We truly appreciate your support and look forward to serving you again!
Cars.com Review
- June 28, 2026
Vincent Vetere is absolutely the best. He always has good advice and is always friendly and helpful.
Dealer Replied: Thank you for your wonderful review! We're so glad to hear Vincent Vetere has consistently provided friendly, helpful service and great advice. We truly appreciate your kind words and look forward to serving you again!
Cars.com Review
- June 26, 2026
Ken is helpful, careful, efficient 5 is merely the highest number uour dtstem Allows He is a 10
Dealer Replied: Thank you for your fantastic review! We're so glad to hear Ken was helpful, careful, and efficient. We'll be sure to share your kind words with him. Being called a "10" is an incredible compliment, and we truly appreciate your support. We look forward to serving you again!
Cars.com Review
- June 25, 2026
Hands down the best Mercedes dealership in New York. Rob Carlson is amazing for service.
Dealer Replied: Thank you for the wonderful review! We're honored by your kind words and thrilled to hear that Rob Carlson provided an amazing service experience. We truly appreciate your support and look forward to serving you again!
Cars.com Review
- June 24, 2026
Professional and flexible Consistent service Detailed inspections and transparent communication of their assessment and recommendations No pressure
Dealer Replied: Thank you for your feedback! We're glad you appreciated our detailed inspections, transparent communication, and no-pressure approach. Providing honest recommendations and exceptional service is always our goal. We look forward to serving you again!
Cars.com Review
- June 24, 2026
I purchased my 2022 GLE AMG 53 from this dealership as well, which was an outstanding expereince on its own. Servicing experience is even better. Vinny is on top of his game and is extremly proactive and reactive with his communication. I've worked with both Vinny and Kenny and both are folks I...
Dealer Replied: Hi Mike, thank you for your continued trust and support! We're thrilled to hear that both your purchase and service experiences have been outstanding. Vinny and Kenny will be delighted to hear your kind words. We truly appreciate your feedback and look forward to serving you for many years to come!
Cars.com Review
- June 20, 2026
Ken Vachris is the best. So helpful. Always great to work with. He makes sure my dad is well taken care of.
Dealer Replied: Thank you for your kind words! We're delighted to hear that Ken Vachris has been so helpful and consistently provides great service. We'll be sure to share your feedback with him. We appreciate your trust and are glad your dad is always well taken care of!
Cars.com Review
- June 19, 2026
First class service. Never disappointed. My service representative Katie is at the top of her game. Always attentive to every detail
Dealer Replied: Thank you, Louis, for your wonderful feedback! We're thrilled to hear you've consistently received first-class service. We'll be sure to share your kind words with Katie—she'll be delighted to know her attentiveness and dedication made such a positive impression. We appreciate your continued trust and support!
Cars.com Review
- June 17, 2026
John is the best. He’s always on time and takes care of all of my needs.
Dealer Replied: Thank you for your kind words! We're thrilled to hear John consistently provides timely, attentive service and takes great care of your needs. We appreciate your trust and look forward to serving you again!
Cars.com Review
- June 15, 2026
Dealership has a huge inventory. I felt at times I wasn’t taken seriously. I visited the dealership twice before confirming purchase. I appreciate the first time I visited the dealership, I arrived after 5:30 on a Saturday and Konstantin stayed with me past the 6 PM closing time I needed time to...
Dealer Replied: Thank you for your feedback. We're glad you appreciated our inventory selection and Konstantin's dedication in staying after closing to assist you. We're sorry to hear there were times you didn't feel fully taken seriously, and we appreciate you sharing your experience. Thank you for choosing us, and we hope you enjoy your new vehicle!
Cars.com Review
- June 13, 2026
Stephen was friendly, polite and attentive to my car’s needs and requirements. Efficient servicing.
Dealer Replied: Thank you for your review! We're glad Stephen provided friendly, attentive service and ensured your vehicle received the care it needed. We appreciate your kind words and are pleased to hear your service visit was efficient. We look forward to serving you again!
Cars.com Review
- June 12, 2026
Excellent dealership excellent service excellent staff Stephen was extremely friendly and helpful throughout the whole process
Dealer Replied: Thank you for your wonderful review! We're thrilled to hear you had an excellent experience with our dealership, service, and staff. Stephen will be especially happy to know he was friendly and helpful throughout the process. We truly appreciate your support!
Cars.com Review
- June 12, 2026
Very efficient with scheduling and processing service appointments. Consistent every time. No unexpected delays, very helpful staff.
Dealer Replied: Thank you for your kind review! We're glad to hear you've consistently had efficient service experiences with us. Providing timely appointments and helpful support is what we strive for, and we appreciate your continued trust.
Cars.com Review
- June 12, 2026
Stephen is very friendly and efficient on taking my orders, and provides with good communications with explanations as well as respecting my decisions
Dealer Replied: Thank you for your kind review! We're happy to hear Stephen provided friendly, efficient service and kept you informed with clear explanations while respecting your decisions. Delivering great communication and a positive experience is what we strive for. We appreciate your trust and look forward to serving you again!
Cars.com Review
- June 10, 2026
I was very pleased with the service received. No waiting time and Nick was very professional. Highly recommend.
Dealer Replied: Antonio, thank you for your kind review! We're delighted to hear you received prompt service with no waiting time and that Nick provided a professional experience. We truly appreciate your recommendation and look forward to serving you again!
Cars.com Review
- June 09, 2026
The service received was and is the Best‼️ Thank You for your continued outstanding performance and help.
Dealer Replied: Thank you for your continued trust and support! We're grateful for your kind words and are honored to provide you with the best service possible.
Cars.com Review
- June 08, 2026
I had an outstanding experience with the service department especially working with Katie Lyons for this visit. She was respectful and attentive and kept me informed throughout the entire process. what really stood out is the attention to detail and genuine care for customer satisfaction from the...
Dealer Replied: Thank you, Shari, for your wonderful review! We're thrilled to hear that Katie Lyons provided such an outstanding experience. Her attentiveness, communication, and commitment to customer satisfaction are exactly what we strive for. We'll be sure to share your kind words with Katie and the entire service team. We truly appreciate your support and look forward to serving you again!
Cars.com Review
- June 06, 2026
Great customer service! They go above & beyond to make you feel important. Eliot & Ken are the best !
Dealer Replied: Thank you for your wonderful review! We're delighted to hear you received great customer service and felt valued throughout your experience. Eliot and Ken will be thrilled to hear your kind words. We truly appreciate your support and look forward to serving you again!
Cars.com Review
- June 05, 2026
"I couldn't have asked for a better car-buying experience. Jay Johanas at Rallye Motors was absolutely fantastic to work with. He’s completely down-to-earth, incredibly honest, and makes the whole process feel completely stress-free. He never pressured me, answered all my questions patiently, and...
Dealer Replied: Thank you for your wonderful review! We're thrilled to hear you had such a stress-free and positive experience with Jay at Rallye Motors. His honest, patient, and straightforward approach is exactly what we strive for. We truly appreciate your recommendation and thank you for choosing us!
Cars.com Review
- June 02, 2026
Kenny is professional, knowledgeable, and extremely pleasant to work with. It’s reassuring to know that if you have a problem with your car, Kenny will guide you through the process and help get it resolved as quickly and efficiently as possible. His dedication to customer service makes the entire...
Dealer Replied: Thank you for your kind feedback! We're thrilled to hear Kenny provided such professional, knowledgeable, and reassuring support. It's great to know he helped make the process smooth and stress-free while getting your concerns resolved efficiently. We truly appreciate your trust and look forward to serving you again!
Cars.com Review
- May 30, 2026
Took me as soon as I checked in. Offered me coffee. Explained what they would do to my car . Provided a loaner. When car was ready ,, contacted me and walked me to pay. Waited with me until my car arrived
Dealer Replied: Thank you for your wonderful feedback! We’re glad to hear you had such a smooth and comfortable experience from check-in to pick-up. It’s great to know our team kept you informed and well taken care of throughout the process. We truly appreciate your support and look forward to seeing you again!
Cars.com Review
- May 29, 2026
Always courteous and professional. Easy to make the appointments and never had a problem with service
Dealer Replied: Thank you for your kind feedback! We’re glad to hear you consistently have a smooth and professional experience with our team and that scheduling service is easy for you. We truly appreciate your continued trust and support!
Cars.com Review
- May 27, 2026
The very good service . John was on time and very knowlegable and helpful . Highly recommend
Dealer Replied: Thank you for the great review! We’re so glad to hear you received very good service and that John was on time, knowledgeable, and helpful throughout your experience. We truly appreciate your recommendation!
Cars.com Review
- May 25, 2026
Need popcorn and soft ice cream machines softer waiting chairs professional seamless drop off car area very good service
Dealer Replied: Thank you for your feedback! We’re glad you had a professional and seamless service experience and appreciated our drop-off process. We also appreciate your suggestions about the waiting area amenities and will certainly keep them in mind as we continue improving our customer experience.
Cars.com Review
- May 24, 2026
Excellent customer service, All dept. including Finance really helpful. everything done within two to three hour
Dealer Replied: Thank you for the great review! We’re happy to hear you received excellent customer service from all departments, including Finance. It’s wonderful to know everything was handled smoothly and efficiently. We truly appreciate your business!
Cars.com Review
- May 24, 2026
Kenny is great. He has always been very professional and very knowledgeable and helpful. Thank you Mr Vachris.
Dealer Replied: Thank you for your kind words! We’re so glad to hear Kenny provided such professional, knowledgeable, and helpful service. We truly appreciate your feedback and will be sure to share your compliments with Mr. Vachris!
Cars.com Review
- May 23, 2026
Great service every time! I recently needed to have service on my 2005 500CLK. She's an oldie, but goodie. It was easy to make an appointment at a convenient time. I had a busy schedule, so I wanted to wait. I was told they would make every attempt to get me in and out quickly. Within an hour and...
Dealer Replied: Thea, thank you for the wonderful review! We’re so glad we could provide quick and convenient service for your 2005 500CLK and get you back on the road in just over an hour. It’s great to hear you enjoyed the lounge and that your vehicle was returned clean, even in the rain. We’ll be sure to share your kind words with John Ciccotelli as well. We truly appreciate your continued trust in us for your service needs!
Cars.com Review
- May 21, 2026
Great service, that was delivered in a very timely manner. I made a request for an additional service item at the time of arrival. That was effectively addressed without question. At this point, I’m very impressed!
Dealer Replied: Thank you for the wonderful review! We’re so glad you had a timely and positive service experience. It’s great to hear our team was able to accommodate your additional request so smoothly. We truly appreciate your kind words and look forward to serving you again!
Cars.com Review
- May 20, 2026
Outstanding service, attention to detail, and professionalism. The dealership is always clean, organized, and customer-ready. Highly recommend. My vehicle was ready and cleaned . Communication with the service advisor Rob Carlson was excellent.
Dealer Replied: Thank you for your kind feedback! We’re glad to hear you were pleased with the service, attention to detail, and overall experience. It’s great to know Rob Carlson provided excellent communication and that your vehicle was returned clean and ready to go. We truly appreciate your recommendation and look forward to serving you again!
Cars.com Review
- May 16, 2026
Excellent experience at Rallye. When I arrived, reviewed my service request, pointed out what would be covered, set up the Loaner all within a short period of time. Each person seems to take pride in providing a great customer experience, from Reception through my return to pick up
Dealer Replied: Thank you for your wonderful feedback! We’re so glad to hear your experience at Rallye was excellent from start to finish. It’s great to know our team clearly reviewed your service needs, set up your loaner quickly, and provided attentive care throughout your visit. We truly appreciate your kind words and look forward to serving you again!
Cars.com Review
- May 15, 2026
Katie was excellent, answered every question with courtesy and Professionalism look forward to my next service appointment I'm sure she will notify me in reference to the next recall would recommend her.
Dealer Replied: Hi Angelo, thank you for your kind feedback! We’re so glad to hear Katie provided excellent service and took the time to answer all your questions with professionalism and courtesy. We truly appreciate your recommendation and look forward to seeing you at your next service visit!
Cars.com Review
- May 15, 2026
Rob is always a pleasure to work with and very thorough. I feel confident when I drop the car off that it will be taken care of.
Dealer Replied: Thank you for your positive review, We’re so glad to hear Rob continues to provide thorough, reliable service and gives you confidence when leaving your vehicle with us. We truly appreciate your trust and look forward to serving you again!
Cars.com Review
- May 15, 2026
Great guy and super service . Always communicate and on top of things. Will definitely recommend him !
Dealer Replied: Thank you for your kind feedback! We’re so glad to hear you had a great experience and that everything was communicated clearly and handled efficiently. We truly appreciate your recommendation and look forward to serving you again in the future!
Cars.com Review
- May 13, 2026
Nobody does it better. Rob consistently provides impeccable service. He is thorough and always ensures that the entire process is painless.
Dealer Replied: Thank you for the amazing feedback! We truly appreciate your kind words about Rob. Providing impeccable service and making the process smooth and stress-free is exactly what we strive for. We’re grateful for your trust and look forward to helping you again in the future!
Cars.com Review
- May 11, 2026
I have had the good fortune of having John Ciccotelli as my Service Manager for many years now. He’s professional, kind, honest and I respect his opinions of what’s needed to maintain my car. He is an asset to the Rallye dealership!
Dealer Replied: Thank you for your continued trust and loyalty! We’re thrilled to hear such kind words about John Ciccotelli and his professionalism and care over the years. We truly appreciate your support and are glad he continues to be an asset to your experience with Rallye Motors!
Cars.com Review
- May 09, 2026
Excellent experience. Staff courteous, knowledgeable and helpful. Answer all questions and prompt responses to questions. Service video explains status of my vehicle.
Dealer Replied: Thank you for the wonderful feedback! We’re glad to hear you had an excellent experience and that our team was courteous, knowledgeable, and helpful throughout your visit. It’s great to know the service video and prompt communication helped keep you informed about your vehicle’s status. We truly appreciate your support and look forward to serving you again!
Cars.com Review
- May 08, 2026
Patrick was very polite and professional. He got the car back to me in a timely manner which I really appreciated. I must say I find these constant surveys a bit annoying!
Dealer Replied: Thank you for your feedback! We’re glad to hear Patrick provided polite, professional service and got your vehicle back to you quickly. We truly appreciate you taking the time to share your experience. We also understand your thoughts about the surveys and appreciate your honesty. Thank you again for choosing us, and we look forward to serving you in the future!
Cars.com Review
- May 07, 2026
Rob Carlson is a much trusted advisor who is a principal reason I patronize Rallye Morors. He’s an asset to the company. Jay Johanas is efficient, professional and knowledgeable on the dealer side.
Dealer Replied: Thank you for your thoughtful feedback! We’re truly grateful for your continued trust and loyalty to Rallye Motors. It’s wonderful to hear that Rob Carlson has consistently been a trusted advisor and such an important part of your experience with us. We also appreciate your kind words about Jay Johanas and his professionalism, efficiency, and knowledge. We’re fortunate to have both of them on our team, and we’ll be sure to share your comments with them. Thank you again for your support!
Cars.com Review
- May 07, 2026
Today I went to dealer for annual inspection. Service was fast and they walked the car before returning to me. John the service associate is always a pleasure to work with.
Dealer Replied: Thank you for taking the time to share your experience! We’re glad to hear your annual inspection was completed quickly and that the team took great care of your vehicle before returning it to you. It’s wonderful to know John continues to provide such a pleasant service experience. We truly appreciate your loyalty and look forward to seeing you again at your next visit!
Cars.com Review
- May 06, 2026
All the workers are professionals, and I just recommend a friend go there to lease a car
Dealer Replied: Thank you for your kind words! We’re glad to hear you had a positive experience with our team, and we truly appreciate you recommending us to your friend. That means a lot to us, and we look forward to assisting you both in the future.
Cars.com Review
- May 04, 2026
Trentino delivered an exceptional experience from start to finish. He was consistently attentive, responsive, and fully on top of every detail throughout the entire process. No matter the situation, he made himself available and ensured everything ran smoothly, which gave us total confidence and...
Dealer Replied: Thank you so much for this incredible feedback! We’re thrilled to hear that Trentino provided such an attentive, responsive, and seamless experience from start to finish. His dedication to going above and beyond for our customers truly means a lot, and we’re glad it made such a positive impact. We’ll be sure to share your kind words with him. We appreciate your trust and look forward to assisting you again in the future!
Cars.com Review
- May 03, 2026
Great dealership. Larry Greco was great to work with and gave a great deal for me.
Dealer Replied: Thank you for the great feedback! We’re so glad you had a positive experience and that Larry took good care of you. Enjoy your new vehicle, and we appreciate your support!
Cars.com Review
- May 01, 2026
Stephen is really helpful and nice! We are so happy with him! The reason we are not going back to Rally is because we don’t want to see our previous agent who is so rude and disrespectful!
Dealer Replied: Thank you for your feedback! We're so glad to hear Stephen was helpful and kind, and that you had a great experience with him. We’re happy he made such a positive impression. We’re sorry to hear about your previous experience elsewhere, and we truly appreciate you choosing to work with us. We look forward to continuing to take good care of you!
Cars.com Review
- April 29, 2026
Katie Lyons has been very helpful and she kept me informed of the progress of the service.
Dealer Replied: Thank you for your feedback! We’re glad to hear Katie Lyons was helpful and kept you well informed throughout the service process. Clear communication and great support are very important to us, and we’re happy she delivered that experience for you. We appreciate your kind words and look forward to assisting you again in the future!
Cars.com Review
- April 28, 2026
Using this facilities for more then 10 years and very satisfied with the service and knowledgeable staff and friendly approach.
Dealer Replied: Thank you for your continued trust and loyalty over the past 10+ years! We’re glad to hear you remain satisfied with our service, knowledgeable staff, and friendly approach. We truly appreciate your support!
Cars.com Review
- April 27, 2026
Eliot has always been a great person to work with. He is very knowledgeable, kind, honest, and always willing to satisfy his customers. Thanks Eliot for all your help and patience. You are the best!
Dealer Replied: Hi Silvia, thank you for your wonderful feedback! We’re so glad to hear Eliot continues to provide knowledgeable, honest, and patient service. We truly appreciate your kind words and your continued trust!
Cars.com Review
- April 27, 2026
I had a great experience working with Evan while purchasing my car. From the moment we met, he was professional, knowledgeable, and easy to work with. He showed me the car I was interested in, answered all my questions, and even held it for me until the next morning so I could make my decision. The...
Dealer Replied: Thank you for your wonderful review! We’re thrilled to hear Evan provided a professional, knowledgeable, and hassle-free experience from start to finish. It’s great that he made the process convenient and helped you secure your dream car with ease. We truly appreciate your recommendation and support!
Cars.com Review
- April 26, 2026
This was the best car purchasing experience I’ve ever had. My cousin referred me to Trentino, and we spoke over the phone on a Friday and made arrangements to meet the following week at some point. Trentino was very kind, respectful and most important not pushy. My schedule opened up so I decided...
Dealer Replied: Thank you for the amazing feedback, Jean! We’re so glad your experience at Rallye Motors was seamless and pressure-free. Trentino and Evan will truly appreciate your kind words. Enjoy your new Mercedes-Benz and welcome to the Rallye family!
Cars.com Review
- April 26, 2026
Always meets my expectations ,Patrick my advisor is very well informed and professional great to work with
Dealer Replied: Thank you for your kind feedback! We’re glad to hear Patrick consistently meets your expectations and provides knowledgeable, professional service. We truly appreciate your support!
Cars.com Review
- April 26, 2026
As usual Stephen Augustine and the service department are outstanding. Problems are always solved the first time.
Dealer Replied: Thank you for your continued trust and kind words! We’re glad to hear Stephen Augustine and our service department consistently provide outstanding care and resolve everything the first time. We truly appreciate your support!
Cars.com Review
- April 24, 2026
John C is always very pleasant and very helpful and a pleasure bringing my car for service.
Dealer Replied: Thank you for your kind words! We’re glad to hear John consistently provides pleasant and helpful service. We truly appreciate your continued trust in us!
Cars.com Review
- April 23, 2026
Great experience every time I take my vehicle to this service center. Rob Carlson is an amazing service advisor and great to work with.
Dealer Replied: Thank you for your kind feedback! We’re so glad to hear you consistently have a great experience with our service center and that Rob Carlson continues to take excellent care of you. We’ll be sure to share your kind words with him. We truly appreciate your support and look forward to seeing you again!
Cars.com Review
- April 22, 2026
Always pleasant, informed, professional and genuinely interested in helping with service related issues presented to her.
Dealer Replied: Thank you for your kind feedback, Rob! We’re so glad to hear you consistently find the service pleasant, professional, and helpful. We truly appreciate your support and look forward to assisting you again!
Cars.com Review
- April 21, 2026
With attention to detail combined with speed, Rob Carlson is the best. I recommend the service department in general and Rob specifically!
Dealer Replied: Thank you for the great feedback! We’re thrilled to hear Rob Carlson provided such attentive and efficient service. We truly appreciate your recommendation of both Rob and our service department, and we look forward to assisting you again in the future!
Cars.com Review
- April 21, 2026
Rob Carlson always makes my experience quick and easy! I’d recommend him to everyone.
Dealer Replied: Thank you for your kind words! We’re so glad to hear Rob Carlson consistently makes your experience quick and easy. We truly appreciate your recommendation and look forward to seeing you again at Rallye Motors!
Cars.com Review
- April 19, 2026
Everything worked very well as it has in the past. My representative, Stephen Augustine, always gives me sound advice. Thank you!
Dealer Replied: Thank you for your continued trust and kind feedback! We’re glad to hear everything went smoothly and that Stephen Augustine continues to provide you with sound advice. We truly appreciate your support and look forward to serving you again.
Cars.com Review
- April 18, 2026
Everyone was very professional to my husband and I when we brought my car for service.
Dealer Replied: Hi Veronica, thank you for your kind feedback! We’re glad to hear our team provided professional service to both you and your husband during your visit. We appreciate your support and look forward to assisting you again in the future!
Cars.com Review
- April 18, 2026
The dealership as a whole is a very impressive facility. The service department seems to be very thorough.
Dealer Replied: Thank you for your feedback! We’re glad to hear you were impressed with our facility and that our service department met your expectations with thorough care. We appreciate your support and look forward to serving you again!
Cars.com Review
- April 15, 2026
Rallye Mercedes is a well run ship and Ramiro is knowledgeable, patient, thorough and responsive as well as extremely professional. I’ve dealt with him a number of times over the last 3 years. I’ve been Impressed with him and his follow up each time
Dealer Replied: Thank you for your thoughtful review and continued trust over the years! We're so glad to hear Ramiro has consistently provided knowledgeable, patient, and professional service, along with strong follow-up. We truly appreciate your support and look forward to assisting you again!
Cars.com Review
- April 11, 2026
Rallye Motors never misses a beat when it comes to the customer. Rob Carlson is absolutely wonderful to deal with. Patient and caring. My husband had dealt with them through at least three leases. I have been dealing with them since he passed away six years ago. I have no interest in changing...
Dealer Replied: Thank you so much for your heartfelt review and continued trust in Rallye Motors. We are truly honored by your loyalty over the years and are especially grateful for your kind words about Rob Carlson. It means a great deal to hear that he has been patient, caring, and supportive throughout your experiences with us. We sincerely appreciate your trust in our team and are here for you whenever you need us. Thank you again for being part of the Rallye family.
Cars.com Review
- April 11, 2026
Highly recommend this dealership. The sales experience with Vincent was spectacular and Buddy in finance was great as well.
Dealer Replied: Thank you for the great review! We’re so glad to hear you had a spectacular experience with Vincent and that Buddy also provided excellent support in finance. We truly appreciate your recommendation and are happy everything went smoothly. We look forward to seeing you again in the future!
Cars.com Review
- April 10, 2026
This GENTLEMAN Stephen Augustin starts working with me with a smile and finish working with a great smile.
Dealer Replied: Thank you for your kind words! We’re so glad to hear that Stephen Augustin made your experience positive from start to finish. We truly appreciate your feedback and look forward to assisting you again!
Cars.com Review
- April 08, 2026
Beautiful facility. Staff were friendly. I was checked in right away and was able to leave sooner than expected! Lounge area was nice and comfortable.
Dealer Replied: Thanks for the great review! We’re glad to hear you enjoyed our facility and found the team friendly and efficient. It’s great to know you were checked in quickly and able to leave sooner than expected. We’re also happy you found the lounge comfortable. We appreciate your support and look forward to seeing you again!
Cars.com Review
- April 08, 2026
Everyone at the dealership was very professional. The work on my vehicle was performed in a timely fashion and communicated at every step of the process.
Dealer Replied: Thank you for your feedback! We’re glad to hear that our team provided professional service and kept you informed every step of the way. It’s great to know your vehicle was serviced in a timely manner. We appreciate your support and look forward to assisting you again!
Cars.com Review
- April 07, 2026
Had My Mercedes Serviced last Month…..Ken, My Service Advisor was Wonderful. Everything needed….he took care of……from the Service to the Loaner Car. Rallye Motors is a Pleasure to deal with…..From Buying to Service.
Dealer Replied: Hi Lisa, thank you for sharing your experience! We’re so glad to hear that Ken provided wonderful service and took care of everything, from your vehicle service to the loaner car. It’s great to know that your experience with Rallye Motors has been a pleasure from purchase through service. We truly appreciate your support and look forward to assisting you again!
Cars.com Review
- April 06, 2026
Eliot Cohen is a great representative of Ralley Mercedes. He is personable, very knowledgeable, honest and just a pleasant person to work with.
Dealer Replied: Thank you for your kind words, Sam! We’re glad to hear that Eliot made your experience both enjoyable and positive. We appreciate your feedback and are happy he was able to assist you so well.
Cars.com Review
- April 05, 2026
Excellent experience. Enjoyed complimentary coffee while waiting to meet my service advisor. Nicholas was very professional and knowledgeable.
Dealer Replied: Hi Antonio, thank you for sharing your experience! We’re glad you enjoyed your visit and the complimentary coffee. Nicholas will be thrilled to hear your kind words. We look forward to serving you again!
Cars.com Review
- April 05, 2026
Efficient and expedited as scheduled. Scopes-of-work completed as anticipated. Results are typical, as Rallye Motors is also reliable.
Dealer Replied: Thank you for your feedback! We’re glad to hear your service was efficient and met your expectations. We appreciate your trust in Rallye Motors and look forward to serving you again.
Cars.com Review
- April 04, 2026
Stephen Paladino and Diana Chuisano were professional every step of the way They both went out of their way to make sure I got the best deal possible. John Ciccotelli has been my service advisor for years and it's as if he reads my mind in knowing what questions i have about my service
Dealer Replied: Thank you for your wonderful review! We're thrilled to hear that Stephen Paladino and Diana Chuisano provided professional and attentive service throughout your experience. We're also glad that John Ciccotelli continues to make your service visits seamless and knows exactly how to assist you. We truly appreciate your loyalty and look forward to serving you again!
Cars.com Review
- April 03, 2026
Very efficient service. Seamless purchase experience. Great value provided by the team. Thanks for a great experience
Dealer Replied: Thank you for your kind feedback! We're glad to hear that you had a seamless purchase experience and found our service efficient and valuable. We appreciate your support and look forward to serving you again!
Cars.com Review
- April 02, 2026
Rob Carlson was friendly and approachable, making the entire experience feel personal rather than just a transaction. The team was incredibly professional and efficient. Fast response times and clear communication made all the difference. Highly recommend Mercedes of Roslyn, they actually care about...
Dealer Replied: Thank you for the fantastic review! We’re thrilled to hear Rob and our team made your experience personal, professional, and efficient. Clear communication and caring for our customers is what we strive for, and we truly appreciate your recommendation.
Cars.com Review
- April 01, 2026
From the very start when we walked in to the day we took delivery it was a real luxury experience. Our salesman Konstantin was so knowledgeable and patient and never pressured us at all. He walked us through many different cars and we finally made a choice. The finance manager Diane was great and so...
Dealer Replied: Thank you for sharing your experience! We’re thrilled to hear your visit felt like a true luxury experience from start to finish. Konstantin will be so glad to know his knowledge and patience made such a positive impact, and we’re happy Diane and Jennifer helped make everything seamless. We truly appreciate your kind words and look forward to welcoming you back again!
Cars.com Review
- March 28, 2026
Jimmy and Kathy are wonderful assets for.Rallye and everyone at Rallye is a pleasure to work with.
Dealer Replied: Thank you for your kind words! We’re so glad to hear Jimmy and Kathy made such a positive impression. We’re proud to have them on our team and appreciate you recognizing the great experience at Rallye. We look forward to working with you again!
Cars.com Review
- March 26, 2026
Great service department! I have been a customer for over 15 years and have never had a problem.
Dealer Replied: Hi Gina, thank you for your loyalty over the years! We truly appreciate your continued trust and are so glad to hear you’ve consistently had great experiences with our service department. We look forward to taking care of you for many more years to come!
Cars.com Review
- March 25, 2026
The service is excellent And Cathy always is wonderful to work with. She is very knowledgeable and helpful.
Dealer Replied: Thank you for your kind words! We’re so glad to hear you had an excellent service experience. Cathy will be thrilled to know her knowledge and helpfulness made such a positive impact. We truly appreciate your support and look forward to seeing you again at Rallye Motors!
Cars.com Review
- March 25, 2026
Martin was extremely professional and transparent for my first phone call to me signing the papers for my new vehicle. He took the time to speak with my husband and I making sure that we understood everything in regards to the purchase. After dealing with a few other dealers, it was a refreshing...
Dealer Replied: Thank you for sharing your experience! We’re thrilled to hear Martin provided such professional, transparent, and attentive service from start to finish. Making sure you felt informed and cared for every step of the way is exactly what we strive for. We truly appreciate your kind words and hope you enjoy your new vehicle!
Cars.com Review
- March 23, 2026
Always a professional and amazing experience. Katie Lyons is the top person in this profession. Simply excellent.
Dealer Replied: Thank you for the great feedback, Louis! We’re thrilled to hear Katie Lyons continues to provide such a professional and excellent experience. We truly appreciate your kind words and loyalty!
Cars.com Review
- March 22, 2026
Our sales advisor, Evan Marro, was so knowledgeable, professional and informative. He and his team made the purchase process seamless.
Dealer Replied: Thank you, Ed, for your kind words! We’re thrilled to hear Evan provided knowledgeable, professional, and informative service. It’s great to know he and the team made your purchase process seamless. We truly appreciate your feedback!
Cars.com Review
- March 21, 2026
Been dealing with Rallye Mercedes for 23 years, most of that time with Ramiro. It’s always been a pleasure. Fast, reliable service. Rallye is a well run organization, from top to bottom. Service technicians are excellent, the check in person, the cashier, Brian and Noel for loaner cars. I’ve always...
Dealer Replied: Thank you for your incredible loyalty over the past 23 years! We’re honored to have earned your trust and are so glad to hear Ramiro and the entire team have consistently provided fast, reliable service. Your kind words about everyone, from our technicians to our loaner team, truly mean a lot. We appreciate your continued support and look forward to serving you for many more years!
Cars.com Review
- March 21, 2026
Stephen Augustine was very professional My family had been with Rally Motors for over 22 years. We appreciate and value your service. Keep up the great work. Thank you very much for your service.
Dealer Replied: Thank you for your kind words and loyalty, Veronica! We’re so glad to hear Stephen Augustine provided a professional experience. We truly appreciate your family’s 22 years of trust, it means so much to us. We look forward to continuing to serve you!
Cars.com Review
- March 21, 2026
Bob Bianchi makes buying a car a pleasure. Rallye is a full service dealership with a great service department on premises.
Dealer Replied: Thank you for your kind words! We’re so glad to hear Bob Bianchi made your car-buying experience a pleasure. We’re proud to offer a full-service experience, and it’s great to know our team delivered.
Cars.com Review
- March 21, 2026
Best service experience: not only it’s very easy to get in and out with a loaner car but everyone is happy to help you and listen to what you need done and when you need your car back
Dealer Replied: Thank you for sharing your experience! We’re thrilled to hear that our team made the service process easy and convenient, and that everyone took the time to listen to your needs. We appreciate your feedback and look forward to providing the same great service next time!
Cars.com Review
- March 18, 2026
Great guy. Pleasant, knowledgeable. I was able to drive out of the dealership confidently. Cherie C
Dealer Replied: Dear CHERCONE1, Thank you for your kind words! We’re thrilled to hear that you found our team member pleasant and knowledgeable, and that you left the dealership feeling confident. Your feedback means a lot to us. We look forward to serving you again soon!
Cars.com Review
- March 16, 2026
I really like the environment and love the cars. Wish they have more of snacks and fruits at the lounge. Since when you are dealing with car it take time to close the deal and there isn’t anything to eat beside an oatmeal bar.
Dealer Replied: Thank you for your feedback! We’re glad to hear you enjoyed the environment and our selection of vehicles. We also appreciate your suggestion regarding additional snacks and fruit in the lounge, we understand that the process can take time, and your input helps us improve the overall experience.
Cars.com Review
- March 12, 2026
I went in for my first service on my 2025 GLE. John Ciccotelli is always a pleasure to deal with and always gets the work done quickly and correctly. The rest of the staff at the service department is always friendly and helpful.
Dealer Replied: Thank you for your kind feedback! We’re glad to hear that John continues to provide a great service experience and that your first service visit for your 2025 GLE went smoothly. We also appreciate your kind words about the rest of our service team. We look forward to assisting you again in the future! 🚗
Cars.com Review
- March 12, 2026
Ken Vachris is and has been one of your best service providers and deserves a raise. I would love it if your dealership could lower its prices for annual maintenance 🤑
Dealer Replied: Thank you for your feedback and for recognizing Ken! We’re glad to hear he’s consistently provided you with excellent service, we’ll be sure to pass along your kind words. We also appreciate your thoughts on maintenance pricing and will certainly take that into consideration. Thanks again for choosing Rallye Motors!
Cars.com Review
- March 11, 2026
The absolute most professional, cordial, and thorough personnel. Employees always seem happy and helpful. Highly recommend this dealership.
Dealer Replied: Thank you for your great review! We’re so glad to hear that our team’s professionalism, friendliness, and attention to detail made such a positive impression. It means a lot to know our staff made you feel welcomed and well taken care of. We truly appreciate your recommendation and look forward to assisting you again in the future!
Cars.com Review
- March 11, 2026
The dealership consistently provides exceptional service for any maintenance, issue, or concern related to our vehicles. They are always responsive and provide valuable assistance.
Dealer Replied: Thank you for your wonderful feedback! We’re glad to hear our team consistently provides exceptional service and support for all your vehicle needs. We truly appreciate your trust and look forward to assisting you whenever needed.
Cars.com Review
- March 09, 2026
Great service and follow up as always. Always a pleasure to work with Steve and the Team!
Dealer Replied: Hi Robert, thank you for your continued trust and kind words! We're glad to hear you consistently enjoy working with Steve and our team. We truly appreciate your support and look forward to serving you again!
Cars.com Review
- March 09, 2026
Had a good experience. The whole transaction was done via text. My car is as expected
Dealer Replied: Thank you for your review, Bee! We're glad to hear you had a good experience and that the text-based process made your purchase easy and convenient. Enjoy your new car, and thank you for choosing Rallye Motors!
Cars.com Review
- March 08, 2026
Easy to schedule and they expedite their customers through the process. When scheduling, they need to offer the loaner. The absence of this creates unnecessary issues in finalizing the schedule.
Dealer Replied: Thank you for your feedback. We're glad to hear scheduling was easy and that our team was able to move you through the process efficiently. We also appreciate your suggestion regarding offering loaners during scheduling and will certainly take it into consideration as we continue working to improve our customer experience.
Cars.com Review
- March 07, 2026
The sales experience and the service experience have both been great. Everyone I have worked with has been very professional.
Dealer Replied: Thank you for your kind review! We’re glad to hear both your sales and service experiences have been great and that our team has provided professional service. We truly appreciate your feedback and support!
Cars.com Review
- March 07, 2026
Had a major drivability issue with my GLB. Called Rallye Thursday afternoon and they made the appointment for early Friday morning. It turned out to be a major job, since they had to take the front bumper and entire grill and facia off the car to fix it. They kindly drove me back home. They had...
Dealer Replied: Thank you for sharing your experience! We’re glad our team was able to get your GLB diagnosed and repaired so quickly, and that everything was covered under warranty. It’s great to hear Katie and the team took good care of you and helped make the process smooth, including the ride home. We truly appreciate your kind words and look forward to assisting you again whenever you need us!
Cars.com Review
- March 07, 2026
Lou Verdosa is the GOAT! The best salesman out there. A stellar experience! The car rides like a gem ! Love everything about it including its smooth ride and tight control!
Dealer Replied: Thank you for the fantastic review! We’re thrilled to hear Lou Verdosa provided such a stellar experience. It’s great to know you’re loving your new car and enjoying its smooth ride and control. We truly appreciate your feedback!
Cars.com Review
- March 06, 2026
Real professional operation, with great communication on progress, easy drop off and pick of loaners. And most important, they fix the problem!
Dealer Replied: Hi Amir, thank you for your review! We’re glad to hear that our team provided clear communication, convenient loaner service, and successfully resolved the issue. We appreciate you taking the time to share your experience.
Cars.com Review
- March 06, 2026
My advisor Kenny has always been efficient and courteous Would highly recommend him to other contacts
Dealer Replied: Thank you for your kind feedback! We're glad to hear Kenny has consistently been efficient and courteous. We truly appreciate your recommendation and look forward to assisting you again at Rallye Motors!
Cars.com Review
- March 06, 2026
The best costumer service. Rob is amazing never let me down and always on point. Thank you
Dealer Replied: Thank you for the great feedback, Gayala! We're so glad to hear Rob consistently provides amazing service and takes such great care of you. We truly appreciate your support and look forward to helping you again!
Cars.com Review
- March 02, 2026
Been leasing since 2014. I believe it’s my third time with Stephen. Always very helpful, kept me informed by calls and text
Dealer Replied: Thank you for your continued loyalty since 2014! We’re thrilled to hear Stephen has consistently provided helpful service and kept you informed every step of the way. We truly appreciate your trust and look forward to assisting you again in the future!
Cars.com Review
- February 27, 2026
I've been going to Rallye Motors for about 20 years and will continue to. Rob Carlson, the service manager that takes care of me is professional as well as personable.
Consumer Replied: Only telling it like it is.
Cars.com Review
- February 27, 2026
My service advisor is attentive with whatever questions I have. Never had a issue with him.
Dealer Replied: Thank you for your feedback! We’re glad to hear your service advisor is attentive and consistently provides great support. We appreciate your trust and look forward to continuing to take care of your vehicle!
Cars.com Review
- February 25, 2026
Very cool group of individuals working at best to satisfy the customers and the community
Dealer Replied: Thank you for the kind words! We’re proud of our team and their dedication to serving both our customers and the community. Your support means a lot, and we’ll keep doing our best to make every experience a great one!
Cars.com Review
- February 22, 2026
Our family has been a customer for over 60 years. Tells you something. Somethings have changed though. No real explanation given explaining the charges, now they just take the money and rush you out. Someone used to sit down and go thru it. $1K unexpected charge should deserve an explanation....
Dealer Replied: Thank you for being a loyal customer for over 60 years. We sincerely apologize that your recent visit did not include a clear explanation of the charges or the work performed. That is not the experience we want for our customers, especially for someone who has trusted us for so long. We would appreciate the opportunity to review your invoice with you, explain the charges and codes, and address your concerns directly. Please contact our service management team so we can make this right.
Cars.com Review
- February 21, 2026
From drop off to pick up first class service and customer service at the same ime
Dealer Replied: Thank you for your kind feedback. We’re glad to hear you received first-class service and customer care from drop-off to pick-up. We truly appreciate your support.
Cars.com Review
- February 21, 2026
Rallye Service always provides quality care. Their service advisors are attentive and responds timely. Highly recommend
Dealer Replied: Thank you for your kind recommendation. We’re happy to hear our service advisors provided attentive, timely care, and we truly appreciate your trust in our team.
Cars.com Review
- February 20, 2026
Another amazing experience with Mercedes-Benz. I have been a loyal Mercedes-Benz customer for over 10 years, and it continues to be the service and quality that keep me coming back. As a busy entrepreneur, efficiency and professionalism matter to me. From the moment I got on the phone with Evan, he...
Dealer Replied: Thank you for your continued loyalty and for sharing such a wonderful experience. We’re thrilled to hear Evan provided a seamless, personalized experience and that Vito’s delivery and walkthrough made such a positive impression. We truly appreciate your kind words and are grateful for your trust in our entire team. Enjoy your new Mercedes-Benz!
Cars.com Review
- February 19, 2026
I was very pleased with your receptionist and the representative who helped me .Will recommend.
Dealer Replied: Thank you so much for your kind words! We’re thrilled to hear that our receptionist and team member made such a positive impression. Your recommendation means a lot to all of us at Rallye Motors. We truly appreciate your support and look forward to assisting you again in the future!
Cars.com Review
- February 18, 2026
Excellent professional service with great work and performance. I appreciate the quality and service. Thanks.
Dealer Replied: Thank you for your kind words! We’re so glad to hear you had an excellent experience and appreciated the quality of our work and service. We truly value your support and look forward to seeing you again!
Cars.com Review
- February 14, 2026
Service always excellent service advisor (Ramiro) very helpful and knowledgeable car always ready when expected. I have purchased cars from another dealership on long island and they can't hold a candle to Rallye ,
Dealer Replied: Thank you for your kind feedback! We’re happy to hear that Ramiro continues to provide excellent, helpful, and knowledgeable service—and that your vehicle is always ready on time. We truly appreciate your loyalty and are honored to be your dealership of choice. We look forward to serving you again!
Cars.com Review
- February 14, 2026
I have only had wonderful experiences with rallye motors in roslyn. My salesman Bob Bianchi, is someone I condsider a friend. The service department is second to none, and Steve Augustine is a fantastic service advisor. This is the only mercedes dealership that I would ever do business with. Thank...
Dealer Replied: Thank you so much for your kind words and continued loyalty! We’re thrilled to hear that Bob Bianchi has made such a lasting impression and that Steve Augustine and our service team continue to deliver exceptional care. Your trust means a great deal to all of us at Rallye Motors in Roslyn—we truly appreciate your support and look forward to serving you again!
Cars.com Review
- February 12, 2026
Service advisor made sure to do everything I asked and then some in order to make sure my issue was addressed and taken care of properly and to my satisfaction.
Dealer Replied: Thank you for your 5-star review! We’re so glad to hear that your service advisor went above and beyond to ensure everything you requested was handled thoroughly and to your satisfaction. Providing attentive, detail-oriented service is what we strive for every day at Rallye Motors. We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future!
Cars.com Review
- February 09, 2026
Gave Ken a call about a ticking noise coming from my glb . Told me to bring it in . When I brought it in by the next day he had it fix back to new . Ken is a great guy and he went above and beyond to make sure everything worked out great
Dealer Replied: Thank you for sharing your experience! We’re so glad Ken was able to quickly diagnose and resolve the issue with your GLB and get it back to running like new. He truly takes pride in going above and beyond for our customers, and we’ll be sure to pass along your kind words. We appreciate you choosing Rallye Motors and look forward to assisting you again in the future!
Cars.com Review
- February 06, 2026
Robert made the process of acquiring a new station wagon very easy. He understood my needs and reacted quickly and correctly in getting me the new car while working with me to return the old car which has been under lease.
Dealer Replied: Thank you for your review! We’re glad to hear Robert made the process of getting your new station wagon easy and smooth. It’s great to know he understood your needs and worked quickly to help you transition from your leased vehicle to your new one. We truly appreciate your feedback and hope you enjoy your new car!
Cars.com Review
- February 06, 2026
From sales to service you’re well cared for, especially if Kenny Vachris is your service salesperson.
Dealer Replied: Thank you, Leslie and Michael, for the kind words! We’re glad to hear you felt well cared for from sales to service, and we’ll be sure to share your shoutout with Kenny Vachris. We appreciate your trust in Rallye Motors!
Cars.com Review
- February 05, 2026
The Rob Carlson experience is second to none. It doesn’t matter where I lease/buy my car from, I will only service with Rob. I have the utmost confidence in receiving the best service with Rob and Rallye. I have been to several other service centers and no one can hold a candle to Rob Carlson...
Dealer Replied: Thank you for sharing such an incredible review! We’re thrilled to hear that the Rob Carlson Experience continues to stand out and earn your trust. Your confidence in Rob and the Rallye service team truly means a lot to us. We’ll be sure to pass along your kind words—thank you so, so much for choosing Rallye!
Cars.com Review
- February 04, 2026
Exceptional is a short word, but it means a lot when Steven takes care of a customer. Highly professional and very helpful. Thank You Steve.
Dealer Replied: Thank you for the kind words! We’re thrilled to hear that Steven provided such exceptional, professional, and helpful service. We’ll be sure to share your appreciation with him. Thank you for choosing us, we look forward to assisting you again!
Cars.com Review
- February 04, 2026
Overall a good experience. I felt somewhat cheated in that a car costing 6 figures did not have a spare and was thus fact was only made known to me at the time I took delivery. If I had to do it over again I would cancel the purchase. The tires are not run flat and in lieu of a donut spare an...
Consumer Replied: You are missing the point. The missing spare wheel was only brought to my attention during delivery and not during negotiations. This would have influenced what price I was willing to pay. I will respond privately for now.
Cars.com Review
- February 01, 2026
This is the third car i have purchased from Nick. He is always professional and personable. He has taken care of any issues I’ve had in a timely manner. I highly recommend using him. He is extremely knowledgeable about Mercedes and a pleasure to work with!
Dealer Replied: Thank you for the wonderful review and for your continued trust! We’re thrilled to hear that Nick has consistently provided professional, personable, and knowledgeable service. It means a lot to know he’s taken great care of you over the years. We truly appreciate your recommendation and look forward to assisting you again in the future!
Cars.com Review
- January 27, 2026
I have been working with Larry Greco for almost 30 years. He has always come thru on all my leases,
Dealer Replied: Thank you for sharing this! We’re truly honored to have earned your trust over nearly 30 years. Larry Greco’s dedication and consistency make a real difference, and we appreciate your continued loyalty.
Cars.com Review
- January 26, 2026
Very professional, courteous, excellent communication and follow up. Patrick Ripley is an excellent representative of the Rallye team.
Dealer Replied: Thank you for the kind feedback! We’re glad to hear you had such a professional experience with excellent communication and follow up. Patrick Ripley truly represents the Rallye team well, and we appreciate you taking the time to recognize him.
Cars.com Review
- January 25, 2026
Sales: victor Cosme Credit: Eric Weiner Service: rob Carlson Fourth car I’ve purchased. I keep coming back.
Dealer Replied: Thank you for the 5-star review! We’re honored to have earned your trust over multiple purchases. We truly appreciate your loyalty and look forward to helping you again in the future.
Cars.com Review
- January 25, 2026
I consider Chris Vachris and the entire service team to be a truly “best-in-class” organization. I’ve always had an excellent experience with them, and they’re the main reason I remain a loyal Rallye customer.
Dealer Replied: Thank you for such thoughtful feedback! We’re honored to hear that Chris Vachris and our entire service team continue to deliver a best-in-class experience. Your loyalty to Rallye truly means a lot to us, and we look forward to continuing to take great care of you.
Cars.com Review
- January 25, 2026
Robert Carlson is very professional and does an excellent job. I definitely recommend him. Extremely knowledgeable.
Dealer Replied: Thank you for the great feedback! We’re happy to hear Robert Carlson provided such professional and knowledgeable service. We truly appreciate the recommendation and look forward to assisting you again.
Cars.com Review
- January 20, 2026
I HAVE TO ADMIT, BUYING A NEW VEHICLE IS NOT ONE OF MY FAVORATE THINGS TO DO. HOWEVER THIS IS THE SECOND TIME OF GETTING A NEW GLC300 FOR MY WIFE FROM RALLYE MOTORS. BOTH TIMES HAVING JAY JOHANAS AS OUR SALESMAN. IT WAS ACTUALLY A PLEASURE DEALING WITH JAY AND YOUR DEALERSHIP. THANK YOU FOR RUNNING...
Dealer Replied: Thank you for sharing your experience! We’re thrilled to hear that even though buying a new vehicle isn’t your favorite task, Jay Johanas made the process enjoyable for both of your GLC300 purchases. It’s wonderful to know he provided a professional and pleasant experience. We truly appreciate your loyalty and look forward to assisting you again in the future!
Cars.com Review
- January 19, 2026
Timely service which completed all of the scheduled tasks. Appreciated Katie’s input on keeping the car running smoothly.
Dealer Replied: Thank you for your feedback! We’re glad to hear your service was completed on time and that Katie’s guidance on keeping your car running smoothly was helpful. We appreciate you choosing us and look forward to serving you again!
Cars.com Review
- January 19, 2026
I’ve been working with Rob since 2009/2010 and I don’t have a bad word to say. He’s fantastic to work with - honest and truly cares about his clients.
Dealer Replied: Thank you for sharing such a kind review! We’re thrilled to hear you’ve had such a positive experience working with Rob over the years. His honesty and dedication to his clients truly make a difference, and we’re glad it shows. We appreciate your loyalty and trust!
Cars.com Review
- January 19, 2026
I had an excellent experience at Rallye Motor Group, thanks in large part to Evan Marro and Diana Chuisano. Buying a vehicle can come with some level of trepidation, but Evan guided me through the process with professionalism, honesty, and a refreshingly straightforward approach. Everything about...
Dealer Replied: Thank you for sharing such a thoughtful review! We’re thrilled to hear that Evan Marro and Diana Chuisano made your experience at Rallye Motors a smooth, transparent, and pressure-free one. It’s great to know Evan’s professionalism and Diana’s clear guidance helped put you at ease throughout the process. We truly appreciate your recommendation and are honored to have earned your trust. Enjoy your new vehicle!
Cars.com Review
- January 17, 2026
Rallye Motors makes the entire experience of servicing my vehicle easy. John is friendly and professional. He stayed in touch with me throughout the time my vehicle was in service. He pays attention to every detail. I highly recommend John and Rallye for service!
Dealer Replied: Hi Jay, thank you so much for your wonderful feedback! We're thrilled to hear that John provided such a positive experience and kept you informed throughout the service process. We truly appreciate your recommendation and are grateful for your trust in both John and Rallye Motors. We look forward to serving you again in the future!
Cars.com Review
- January 17, 2026
Brought my car in 2 to 3 times to fix an issue and I’m still having the same issues. Very frustrated.
Dealer Replied: We’re really sorry to hear that you're still experiencing the same issue, and we completely understand your frustration. Your satisfaction is our top priority, so we’d love the opportunity to make things right. Please reach out to us directly so we can look into the matter further and find a lasting solution for you. We appreciate your patience and value your business.
Cars.com Review
- January 14, 2026
I did not have any complaints. My service advisor was very helpful! He took care of everything
Dealer Replied: Thank you for the kind feedback! We’re glad to hear you had a smooth experience and that your service advisor was so helpful. We appreciate you choosing Rallye Motors and look forward to assisting you again in the future.
Cars.com Review
- January 14, 2026
love working with Jay Johanas since Tom Walton leave Rallye. i enjoy going to the service dept to have work done since i deal with Rob Carlson. he is very upfront and conscience of his work. in fact i purchased a convertible from another Mercedes dealer and i will be bringing that car to Rallye...
Dealer Replied: Thank you for taking the time to share your experience. We’re happy to hear that working with Jay Johanas and Rob Carlson has made your visits to our service department so enjoyable. It means a lot to know that Rob’s honesty and dedication to quality service earned your trust, even bringing a vehicle purchased elsewhere to Rallye Motors. We truly appreciate your loyalty and kind words.
Cars.com Review
- January 14, 2026
Kenny is great. Been going to Rallye since 2002 and have never had another service rep. Always a pleasure to bring my car in.
Dealer Replied: Thank you for your kind words and for your loyalty since 2002! We’re thrilled to hear that Kenny continues to make your service visits a pleasure. We’ll be sure to share your appreciation with him, and we look forward to taking care of your car for many more years to come!
Cars.com Review
- January 11, 2026
Jay is an amazing salesman. We had a great experience and a smooth transaction. Keep up the great work.
Dealer Replied: Thank you for the great review! We’re thrilled to hear you had such a smooth transaction and a positive experience. Jay will truly appreciate your kind words. We look forward to helping you again in the future!
Cars.com Review
- January 11, 2026
Nicholas: Thank you for all your help, great work, prompt turn around, and excellent service, as always.
Dealer Replied: Thank you for your kind words! We’re thrilled to hear that Nicholas provided prompt, excellent service and helped make everything go smoothly. We truly appreciate your continued support and look forward to assisting you again!
Cars.com Review
- January 09, 2026
Kenny is always helpful. I didn’t wait long and my loaner was clean. Good job!
Dealer Replied: Thank you for your feedback! We’re glad to hear Kenny was helpful, your wait was short, and the loaner was clean. We appreciate you taking the time to share your experience!
Cars.com Review
- January 04, 2026
Rob is thorough and clearly explains what your service includes and what you need to keep your car in good working condition. Very friendly as well and not pushy with add on services
Dealer Replied: Thank you for your kind review! We’re happy to hear that Rob was thorough, clearly explained your service needs, and made the experience friendly and pressure-free. We truly appreciate your trust and look forward to assisting you again.
Cars.com Review
- January 04, 2026
I have been working with Jimmy for many years and he always make sure the sales and delivery process is top notch.
Dealer Replied: Thank you for your continued trust! We’re happy to hear that Jimmy consistently provides a top-notch sales and delivery experience. We truly appreciate your loyalty and look forward to working with you again in the future.
Cars.com Review
- January 03, 2026
Excellent service, best customer service, convenient service all and all a no stress experience highly recommend
Dealer Replied: Thank you for your wonderful feedback! We’re thrilled to hear that you had an excellent, convenient, and stress-free experience with our service team. We truly appreciate your recommendation and look forward to serving you again!
Cars.com Review
- January 03, 2026
I have been with Rallye Motors since 1999 when bought my first Mercedes. The service advisor, Kenny Vachris is why I bought a second Mercedes at Rallye. Kenny's expertise and knowledge have helped me keep both cars reliably and safely. He is my hero and why I will probably buy another Mercedes in...
Dealer Replied: Thank you for sharing your amazing experience! We’re thrilled to hear that Kenny Vachris has made such a lasting impact and helped keep your Mercedes vehicles running reliably and safely. His expertise and dedication truly make a difference, and we’re honored to have earned your loyalty since 1999. We look forward to serving you for many more years at Rallye Motors!
Cars.com Review
- January 02, 2026
Everything we asked to be done was taken care of. Everyone was great as usual
Dealer Replied: Thank you for the 5-star review! We’re glad to hear that everything you asked for was taken care of and that our team continues to provide a great experience. We truly appreciate your continued support and look forward to seeing you again!
Cars.com Review
- January 02, 2026
This is the fifth purchase I have made here. They are awesome. I will be back again.
Dealer Replied: Wow, thank you for the 5-star review and your continued loyalty! We’re thrilled to hear you’ve had such positive experiences with us over five purchases. We can’t wait to see you back again soon!
Cars.com Review
- December 29, 2025
Pat is always attentive, professional and discloses everything needed to solve your problems. Very easy to talk to.
Dealer Replied: Thank you for the great feedback! We’re glad to hear Pat is always attentive, professional, and clear in helping resolve any concerns. We truly appreciate your kind words and support.
Cars.com Review
- December 27, 2025
Fast and efficient service. My issues were resolved in one day. Thank you so much.
Dealer Replied: Thank you for your kind review! We’re glad to hear that your service was fast and efficient and that your issues were resolved in just one day. We truly appreciate your feedback and thank you for choosing us!
Cars.com Review
- December 25, 2025
Patrick is a truly professional, extremely knowledgeable, helpful and always ready to go extra mile for his customers
Dealer Replied: Thank you so much for your 5-star review and kind words. We truly appreciate you taking the time to share your experience. We’re delighted to hear that Patrick’s professionalism, knowledge, and willingness to go the extra mile made a positive difference for you. Providing helpful and dedicated service is very important to our team, and your feedback means a great deal to us.
Cars.com Review
- December 20, 2025
Beautiful, well-managed, friendly, aiming to please. Konstantin does everything to find you the right car, test drive it with you and explain the mechanics and electronics. I have called him multiple times since the purchase and he is always happy to help.
Dealer Replied: Thank you for sharing your experience! We’re thrilled to hear that Konstantin provided such attentive and helpful service, from finding the right car to answering your questions after the purchase. Your kind words mean a lot, and we appreciate your trust and support.
Cars.com Review
- December 20, 2025
I had another fantastic service and repair experience at Rallye Motors. From the initial call until my vehicle was finished, two thumbs up.
Dealer Replied: Thank you for your wonderful feedback! We’re thrilled to hear you had another fantastic service and repair experience at Rallye Motors. Your support means a lot, and we look forward to providing you with excellent service again in the future!
Cars.com Review
- December 19, 2025
Turbocharged, all-wheel-drive machines built for extreme durability, rapid acceleration, and precision control on unpredictable surfaces.
Dealer Replied: Thank you for sharing! That’s a great description and highlights the qualities that truly make these vehicles stand out. We appreciate your enthusiasm for their performance, durability, and control.
Cars.com Review
- December 19, 2025
Chris Blanco service manager and Anthony are amazing people and very attentive and professional. I have 3 BMW with expired warranty and always had kind and professional service!
Dealer Replied: Thank you for the kind review! We’re so glad to hear that Chris Blanco and Anthony consistently provide attentive and professional service. It means a lot to us that you trust our team with all three of your BMWs, and we truly appreciate your continued loyalty!
Cars.com Review
- December 19, 2025
The people are are great. This is my fifth purchase here. Sales and service are top notch.
Dealer Replied: Thank you for your continued loyalty! We truly appreciate you choosing us for your fifth purchase. It’s wonderful to hear that our sales and service teams continue to provide a top-notch experience. We look forward to assisting you again in the future!
Cars.com Review
- December 17, 2025
Vincent Vertere turned a stressful situation into an easy and smooth process. The towing, repair process was seamless.
Dealer Replied: Hi Ron, thank you for your kind feedback! We’re glad to hear that Vincent Vertere was able to turn a stressful situation into an easy and smooth experience. It’s great to know the towing and repair process went seamlessly. We truly appreciate you taking the time to share your experience!
Cars.com Review
- December 17, 2025
Rob is outstanding at what he does Rob has been my service rep for over 15 years
Dealer Replied: Thank you for your continued trust and loyalty! We’re honored to hear that Rob has been your service representative for over 15 years. His dedication and outstanding care truly make a difference, and we appreciate you taking the time to share your experience. We look forward to serving you for many more years to come!
Cars.com Review
- December 16, 2025
It is a great experience to deal with the dealer, they are always there for resolve any situation you may have. From the people receiving your vehicle, reception, etc, everybody are cordial and pleasant. Totally recommended, great experience.
Dealer Replied: Thank you for the great review! We’re delighted to hear that our team is always there to help and that you found everyone—from reception to service—to be cordial and pleasant. Your recommendation means a lot to us, and we truly appreciate your trust in Rallye Motors. We look forward to welcoming you back for another great experience!
Cars.com Review
- December 15, 2025
Excellent service as always and Kenny Vachris is a pleasure to deal with and always gets everything done smoothly
Dealer Replied: Thank you for the great review! We’re happy to hear you continue to have excellent service experiences with us. Kenny Vachris truly is a pleasure to work with, and we’re glad he made everything smooth and seamless for you. We appreciate your loyalty and look forward to assisting you again at Rallye Motors!
Cars.com Review
- December 13, 2025
John Ciccottelli is the best always eager to help and easy to deal with! Needed new tire 12/10
Dealer Replied: Thank you for the great feedback! We’re happy to hear John Ciccottelli was eager to help and easy to work with, especially when you needed a new tire. We appreciate your support and look forward to assisting you again!
Cars.com Review
- December 12, 2025
Great service by Vinny! Been my SA for a few years already. Always friendly and welcoming!
Dealer Replied: Thank you for the great feedback! We’re happy to hear Vinny has consistently provided friendly, welcoming service over the years. We truly appreciate your continued trust and look forward to seeing you again!
Cars.com Review
- December 11, 2025
I have been purchasing and servicing my cars here for many years now. Rallye continues to stand out Victor and Vincent treat me like family.
Dealer Replied: Thank you for your loyalty and for sharing this thoughtful review! We’re grateful to have earned your trust over the years. It’s wonderful to hear that Victor and Vincent make you feel like family each time you visit. We truly appreciate you and look forward to serving you for many more miles to come!
Cars.com Review
- December 10, 2025
Rallye Motors was amazing — great service, friendly team, fast process, and overall an excellent experience.
Dealer Replied: Thank you for the fantastic review! We’re thrilled to hear you had an excellent experience with our team and that the process was fast and friendly. We appreciate your support and look forward to assisting you again!
Cars.com Review
- December 07, 2025
I was a walk-in and Ken was able to get me in and out in time to make it to a very important appointment. As he walked me to my car, Ken also encouraged me in regards to that appointment and that is something that I'll never forget!
Dealer Replied: Thank you for sharing your experience! We’re so glad Ken was able to assist you quickly and help you get to your important appointment on time. It means a lot to hear that his encouragement made a lasting impression. We appreciate your visit and look forward to helping you again!
Cars.com Review
- December 07, 2025
Great service. Rob has been my representative for over 5 years and he always makes sure all my needs are taken care of in a timely manner.
Dealer Replied: Thank you for the wonderful review! We’re grateful for your loyalty over the past five years and happy to hear that Rob continues to take great care of you. We appreciate your trust and look forward to serving you for many more years to come!
Cars.com Review
- December 06, 2025
This was my first experience working with Rallye Motors. Steven Augustine was great to work with. He is knowledgeable, explains things clearly, he is patient, not hurried, efficient and appropriately friendly. On a scale of one to ten—-I give him a 12
Dealer Replied: Anne, thank you for sharing your first experience with Rallye Motors. We’re thrilled to hear that Steven provided such exceptional service and made everything clear, comfortable, and efficient for you. A 12 out of 10 is high praise, and we truly appreciate it. We look forward to welcoming you back again!
Cars.com Review
- December 06, 2025
Everything was excellent.Staff is very accommodating and helpful.They were on point with everything.
Dealer Replied: Thank you for your kind words. We’re glad to hear our staff was helpful and accommodating and that everything met your expectations. We truly appreciate your feedback and look forward to serving you again!
Cars.com Review
- December 05, 2025
Vincent Vetere is a very knowledgeable, professional and courteous member of the Rallye team. They are fortunate to have staff of his caliber. True gentleman and pleasure to work with.
Dealer Replied: Thank you for your wonderful feedback! We’re delighted to hear that Vincent provided knowledgeable, courteous, and professional service. We’re proud to have him on the Rallye Motors team. We appreciate you choosing us and look forward to assisting you again!
Cars.com Review
- December 04, 2025
They are curteous and responsive. They make me feel like a valued customer which is nice.
Dealer Replied: Thank you for the kind words. We’re glad to hear our team’s courtesy and responsiveness made you feel valued. That’s exactly the experience we aim to provide, and we appreciate your support!
Cars.com Review
- December 04, 2025
great service an katie made sure i know status of car i would recommend rally to other people
Dealer Replied: Thank you for your feedback! We're glad to hear you received great service and that Katie kept you informed about the status of your car. We truly appreciate your recommendation and look forward to assisting you again in the future!
Cars.com Review
- December 03, 2025
Excellent, highly professional, courteous and friendly service. I always bring my car to Rallye for its annual inspection. This year, they found no problems that needed to be addressed, and my car was in and out in a couple of hours--hardly long enough to be worth the trouble of using their free...
Dealer Replied: Hello, Thank you for your excellent review! We’re so glad to hear that your annual inspection was smooth and efficient, and that you consistently trust Rallye for your vehicle’s service. It’s wonderful to know Vincent continues to provide courteous and professional care — we truly appreciate your recommendation. Thank you for being a valued customer, and we look forward to seeing you again next year!
Cars.com Review
- November 30, 2025
Beautiful dealership. Probably the nicest on I’ve been to. I didn’t have a chance to look around much as I was brought back to see a used car
Dealer Replied: Thank you so much for the kind words! We're thrilled to hear you found our dealership beautiful and enjoyed your visit. We’re glad our team was able to assist you quickly and bring you right to the vehicle you came to see. If you ever have more time, we’d love for you to explore everything our facility has to offer. Thanks again for choosing Rallye Motors! 🚗✨
Cars.com Review
- November 29, 2025
The service is excellent! We work with Vincent and highly recommend him for his knowledge and professionalism.
Dealer Replied: Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had an excellent experience and that Vincent has been able to support you with his knowledge and professionalism. We truly appreciate your recommendation and look forward to continuing to serve you!
Cars.com Review
- November 28, 2025
Left by Harmanak S.
Visited for NY inspection. Philip was fantastic and incredibly professional. The administrative team were excellent too. Very much recommended.
Dealer Replied: Thank you for your kind words! We’re thrilled to hear that Philip and our administrative team provided excellent service during your NY inspection. We truly appreciate your recommendation!
Cars.com Review
- November 25, 2025
Excellent fast service great help from my service advisor very professional and knowledgeable start to finish
Dealer Replied: Thank you for the fantastic feedback! We're glad to hear you received excellent, fast service and that your service advisor took great care of you from start to finish. We appreciate you and look forward to serving you again!
Cars.com Review
- November 25, 2025
Great service and communication! All dealerships service department should try to learn from Rallye Motors.
Dealer Replied: Thank you, John! We truly appreciate your kind words. We're thrilled to hear you had a great experience and that our service and communication stood out. The Rallye Motors team works hard to deliver exceptional care, and feedback like yours means the world to us. We look forward to welcoming you back again!
Cars.com Review
- November 24, 2025
I have been bringing my car to Rallye for service since I bought it just over a year ago. Ken V and the entire service team are very professional and a pleasure to work with.
Dealer Replied: Thank you for the great review! We’re thrilled to hear that Ken V and our service team have consistently provided professional and enjoyable service since you purchased your car. We truly appreciate your loyalty and look forward to continuing to take care of your vehicle!
Cars.com Review
- November 23, 2025
My experience at Rallye Motors was outstanding. Both Evan and Diana were professional, knowledgeable, and provided a seamless transaction. Thank you!
Dealer Replied: Thank you for sharing your experience! We’re thrilled to hear that Evan and Diana provided professional, knowledgeable service and made your transaction seamless. We truly appreciate your feedback!
Cars.com Review
- November 22, 2025
I am satisfied with their service as always they were professional and ,helpful and punctual
Dealer Replied: Thank you for your continued support! We’re glad to hear our team consistently provides professional, helpful, and punctual service. We appreciate your feedback and look forward to serving you again!
Cars.com Review
- November 20, 2025
We love Jason!He is always the best . Me and my family all got cars from him! He is very patient and super professional. Highly recommended!
Dealer Replied: Thank you for the wonderful review! We’re thrilled to hear that Jason has consistently provided excellent service for you and your family. We appreciate your recommendation and are so glad you all had such a positive experience!
Cars.com Review
- November 17, 2025
Concierge service. Knowledgeable, friendly and attentive people. Would recommend this dealership to my friends and family.
Dealer Replied: Thank you for your kind words! We’re thrilled to hear our team provided knowledgeable, friendly, and attentive service. Your recommendation means a lot, and we look forward to helping your friends and family with their next vehicle!
Cars.com Review
- November 15, 2025
Stephen provided great and attentive service. Appreciated his courteous assistance, and he was never pushy. He listened to my requirements and found a car to match.
Dealer Replied: Thank you for sharing your experience! We’re glad Stephen could provide attentive, courteous service and help you find the perfect car. Your kind words mean a lot, and we look forward to assisting you again!
Cars.com Review
- November 15, 2025
Kenny is an outstanding service advisor . He is friendly and sat with me before and after the service and discussed options with me . He is clearly passionate about his role and is committed to making the experience as seamless and positive for the client. I would highly recommend Ken Vachris to all!
Dealer Replied: Thank you for the wonderful review! We’re thrilled to hear that Kenny provided such thoughtful, attentive service and took the time to walk you through everything before and after your visit. His passion and commitment to creating a positive experience truly shine through. We appreciate your recommendation and look forward to welcoming you back!
Cars.com Review
- November 15, 2025
Rodni, Thank you SOOOO much for yesterday, it meant a LOT to Dad & I. It’s so weird how you meet ppl in life. Ppl always come into your life for a reason or a season. You are in ours for a reason & you’re stuck w/us. So, keep being you & change for no1. The Weber Family ❤️s & truly appreciates...
Dealer Replied: Thank you so much for the amazing review! ❤️ It truly means a lot to us to hear this, and we feel lucky to have met such a wonderful family. We’ll always be here for you, and we’re looking forward to seeing you next week for the wash and hello! Your kind words really made our day.
Cars.com Review
- November 13, 2025
My first time at Rally service and with Rob Carlson and it was flawless. From the minute I drove in to when I picked up my car, everyone was amazing;, smiling, courteous, helpful; I can’t say enough. I would recommend Rally 1,000 percent to anyone.
Dealer Replied: Thank you for the fantastic review! We’re thrilled to hear your first experience with Rally Service and Rob Carlson was flawless. It means a lot that our team made you feel welcomed and supported throughout the process. We truly appreciate your recommendation and look forward to serving you again!
Cars.com Review
- November 12, 2025
Excellent customer orientation- Once again happy to record my appreciation for great experience for leasing my EQ450.Mercedes Benz
Dealer Replied: Thank you for your kind words and continued trust! We’re delighted to hear that you had another excellent experience leasing your EQ450. Enjoy your Mercedes-Benz, and we look forward to serving you again!
Cars.com Review
- November 11, 2025
Service is always outstanding. Vincent Vetere is amazing and always willing to go the extra mile to make a customer happy.
Dealer Replied: Thank you, Carl! We’re thrilled to hear that Vincent and our service team continue to provide you with outstanding care. We truly appreciate your loyalty and kind words — we’ll be sure to share your feedback with Vincent and the team. We look forward to serving you again!
Cars.com Review
- November 09, 2025
Service was smooth and easy. Nick made every convenient. They dropped car at my house when work was finished. Much appreciated.
Dealer Replied: Thank you for sharing your experience! We're glad to hear Nick made everything smooth and convenient for you. We appreciate your kind words and look forward to assisting you again!
Cars.com Review
- November 08, 2025
I experienced Reliable, Honest service advisor, the delivery was timely easy appointment ,and scheduling, they have courteous staff,
Dealer Replied: Thank you for your kind review! We're glad to hear that our team provided reliable and honest service and made scheduling and delivery easy. We appreciate your feedback and look forward to serving you again!
Cars.com Review
- November 08, 2025
Everyone that I have dealt with has been wonderful! Larry Greco is an all-star! I have with working with him since 1989!!! Kties Lyons is my Service Advisor and is outstanding! I must also give 5 stars to Elkin and Paulee (In reception in sales) and Margie (in reception at service).
Dealer Replied: Thank you for sharing your amazing experience! We’re thrilled to hear that Larry, Kties, Elkin, Paulee, and Margie have all provided outstanding service over the years. Your loyalty since 1989 means so much to us, and we truly appreciate your continued trust and support!
Cars.com Review
- November 07, 2025
Very professional ,quick service and helpful advisor.THE APPOINTMENT TO A LITTLE TO MUCH TIME TO GET
Dealer Replied: Thank you for your feedback! We’re glad to hear you had a positive experience with our team and appreciated the professional, quick service. We’ll also take note of your comment about scheduling and work to improve appointment availability.
Cars.com Review
- November 07, 2025
I have been a client of Rob’s since 2008 and the service received is 2nd to none. He is seriously the best. Rob is always honest about immediate needs for my vehicle vs things that can wait. He also tries to find rebates and offers that align with the work being done. I plan to have my 2019...
Dealer Replied: Thank you for sharing your experience! We’re thrilled to hear that Rob has consistently provided you with honest, reliable service over the years. It’s wonderful to know you trust him and the Rallye team with your 2019 GLC300. We truly appreciate your loyalty and kind words! 🚗👏
Cars.com Review
- November 03, 2025
Great buying experience. Everything from start to finish was handled professionally. Kon is the consummate sales pro
Dealer Replied: Thank you for the great review! We’re thrilled to hear your buying experience was smooth and professional from start to finish. Kon will be so pleased to know his expertise made a difference. We appreciate your kind words and your business!
Cars.com Review
- November 03, 2025
My husband and I have been clients of Rallye since 2008 and during that time have had an outstanding relationship with Bob Bianchi. He knows us well and goes the extra mile to make sure all of our questions and concerns regarding our vehicles from sales to service are addressed . He makes the...
Dealer Replied: Thank you for your wonderful review and for being loyal Rallye clients since 2008! We’re delighted to hear that Bob and Patrick have consistently provided you with exceptional service and care over the years. We truly value your trust and are grateful for the opportunity to serve you each time!
Cars.com Review
- November 02, 2025
Excellent service from a super nice gentleman! Our service advisor, Nick is terrific as well—
Dealer Replied: We’re thrilled to hear you had such a positive experience! Nick and the team will be happy to know they provided excellent service and made your visit enjoyable. Thank you for sharing your feedback!
Cars.com Review
- November 02, 2025
My salesperson great Having issues with my tires When picked up brand new car they were filthy They shined them up again however they defaulted back to filthy Salesman aware and helping me deal
Dealer Replied: We’re glad to hear your salesperson has been helpful! We apologize for the ongoing tire issue and appreciate your patience as we work to resolve it. Thank you for letting us know, and we’ll continue assisting you until everything is fully taken care of.
Cars.com Review
- November 02, 2025
Emergency service was required. Kenny in the service department got me in at the last moment on a Friday afternoon.
Dealer Replied: We’re glad Kenny was able to assist you on short notice! It’s great to hear he helped get your service taken care of quickly. Thank you for sharing your experience!
Cars.com Review
- November 01, 2025
Dealing with Vincent Laossa with easy and great! If u want a Mercedes, please go visit Vincent cuz he’s no xxxxxxxx and does the right thing!
Dealer Replied: We’re so glad to hear you had a great experience working with Vincent! He truly values honesty and making the car-buying process smooth and enjoyable. Thank you for your kind words and for choosing us!
Cars.com Review
- November 01, 2025
I had an incredibly smooth and painless new car leasing experience yesterday with Trentino Manco and his colleagues at Rallye Motors in Roslyn. I was not surprised – I have purchased and leased my last four cars with Trent’s assistance. He is always professional, helpful, honest, and trustworthy. ...
Dealer Replied: Hi Mark, we’re thrilled to hear that Trentino Manco and the Rallye Motors team made your leasing experience smooth and enjoyable once again. It’s wonderful to know his professionalism, honesty, and helpfulness have made such a positive impact. We appreciate your kind words and recommendation!
Cars.com Review
- October 31, 2025
Steve is an outstanding professional with so much technical knowledge too. Rallyes' service technicians are excellent; and viewing them in the shop working on the car is so fabulous
Dealer Replied: Thank you for your kind words! We’re thrilled to hear that Steve and our service technicians provided such knowledgeable and professional care. We appreciate your feedback and are glad you enjoyed seeing our team in action!
Cars.com Review
- October 31, 2025
Got what I wanted at the price I wanted to pay and a great sale person
Consumer Replied: Great dealership great pricing good service excellent sales person Alex
Cars.com Review
- October 31, 2025
Katie is the utmost professional. Her attention to detail and care for her clients is unmatched. Simply put she is the best!!
Dealer Replied: Thank you for your kind words! We’re delighted to hear that Katie provided such professional and attentive service. She truly goes above and beyond for her clients, and we’ll be sure to share your wonderful feedback with her!
Cars.com Review
- October 30, 2025
Rallye provides the best service , that’s the bottom line. Pat is always courteous & helpful , he’s the best. Thank you to John as well, loved the loaner
Dealer Replied: Thank you for your kind words! We’re thrilled to hear that Pat and John provided excellent service and that you enjoyed the loaner. We truly appreciate your feedback and continued support of Rallye!
Cars.com Review
- October 29, 2025
Very knowledgeable and explained everything about the service. No surprises or unexplainable charges. Pleasure to work with.
Dealer Replied: Thank you for your kind review! We're glad to hear that our team provided clear communication and a smooth service experience. We appreciate your trust and look forward to assisting you again in the future.
Cars.com Review
- October 29, 2025
Terrific experience. Treated very well. My family has been a Rallye customer for many years and I expect to continue the tradition.
Dealer Replied: Thank you for your wonderful feedback and for being a loyal member of the Rallye family! We’re thrilled to hear you had a terrific experience and truly appreciate your continued trust and support.
Cars.com Review
- October 28, 2025
Work with sales-rep Ronnie and Service Rep KATIE, Excellent service all around..thank you
Dealer Replied: Thank you for sharing your feedback! We’re so glad to hear that Ronnie and Katie provided you with excellent service. We’ll be sure to pass along your kind words to both of them.
Cars.com Review
- October 27, 2025
Took my car in for its annual inspection and service. Service was flawless. As always, my service rep, Vincent, was as pleasant and professional as possible. Car was finished in only a couple of hours, with no problems found. Brand new loaner car got me home from the dealer and back again....
Dealer Replied: Thank you for your wonderful feedback. We’re delighted to hear that Vincent and our service team provided excellent care and kept everything running smoothly from start to finish. We’re glad you enjoyed the loaner and appreciated the communication. Your recommendation means a lot to us!
Cars.com Review
- October 24, 2025
Exceptionally professional and organized- I recently moved to NY and my two interactions were very positive!
Dealer Replied: Thank you for sharing your experience! We’re delighted to hear that your interactions with us have been positive and that you found our team professional and organized. We look forward to serving you again as you settle into New York!
Cars.com Review
- October 24, 2025
Excellent service Rallye was were very thorough and efficient. Highly recommend and will go back there
Dealer Replied: Thank you for your wonderful feedback, Laura! We’re thrilled to hear that you found our service thorough and efficient. Your recommendation means a lot, and we look forward to serving you again soon!
Cars.com Review
- October 24, 2025
My recent visit to this dealership was a pleasure. Katie was pleasant and quick. I would highly recommend her!
Dealer Replied: Thank you for sharing your experience! We’re so glad to hear that Katie made your visit enjoyable and efficient. Your recommendation means a lot to us, and we look forward to welcoming you back again!
Cars.com Review
- October 23, 2025
My experience at Rallye Mercedes was unbelievable! From the second I called and spoke to Evan, I felt comfortable! I still cannot believe how seamless this whole amazing experience has been! My guard which is always up, was down from the second I walked in to test drive an AMG. The Rallye family...
Dealer Replied: Thank you for sharing such an incredible review! We’re thrilled to hear that Evan and the Rallye Mercedes team made your experience so smooth, enjoyable, and stress-free. It’s wonderful to know you’re loving your beautiful new AMG and that we could exceed your expectations. Welcome to the Rallye family — we look forward to seeing you again!
Cars.com Review
- October 20, 2025
My service representative is very professional and addresses all of my need. Goes out of his way to make my visit enjoyable.
Dealer Replied: Thank you for sharing your experience! We're so glad to hear that your service representative takes great care of you and makes each visit enjoyable. We truly appreciate your kind words and continued trust in our team.
Cars.com Review
- October 19, 2025
Very professional niko very special I recommend to evey one Grat service Great car Gle 350
Dealer Replied: Thank you for your kind words! We’re thrilled to hear that Niko provided professional and exceptional service. Congratulations on your new GLE 350, and we truly appreciate your recommendation! 🚗✨
Cars.com Review
- October 18, 2025
Wonderful experience! They were terrific folks and enjoyed working with the entire crew. Will be a repeat cloent
Dealer Replied: Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience and enjoyed working with the team. It means a lot to us that you plan to return. We look forward to working with you again! If you ever need anything, don’t hesitate to reach out.
Cars.com Review
- October 18, 2025
Good service and communication. Provided a loaner car. Would recommend anytime. Clear statement. Good job.
Dealer Replied: Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service and communication. It's great to know that the loaner car worked out well for you. We truly appreciate your recommendation and are grateful for the opportunity to assist you. If you ever need anything else, we're here to help!
Cars.com Review
- October 16, 2025
Very happy with Rallye Jerry Sherry is the absolute BEST!!!! He is a pleasure to work with! Ramiro Milano is great! Always very helpful
Dealer Replied: Thank you so much for your amazing feedback! We’re thrilled to hear that Jerry and Ramiro have made such a positive impact on your experience. They truly go above and beyond for our customers, and we’re lucky to have them on the team. We really appreciate your kind words and look forward to working with you again soon!
Cars.com Review
- October 15, 2025
First & reliable service. John the advisor was great. Even though I went for state inspection but the service was first & quick. This dealership would be my go to place going forward.
Consumer Replied: Sure thanks.
Cars.com Review
- October 11, 2025
Patrick Ripley made the process a total pleasure. He’s knowledgeable and was professional and helpful. I would work with him again.
Dealer Replied: Thank you for the kind words! We're glad to hear Patrick made the process enjoyable and easy. We'll be sure to share your feedback with him, and we look forward to working with you again in the future!
Cars.com Review
- October 11, 2025
Excellent assistance from Ramiro Milian He was Very Accommodating . And the Service department was excellent!!
Dealer Replied: Thank you for the great feedback! We're happy to hear Ramiro and our service team took excellent care of you. We appreciate your kind words!
Cars.com Review
- October 09, 2025
Stephen made the process a total pleasure. He’s knowledgeable and totally professional and helpful. I would absolutely use him again.
Dealer Replied: Thank you for the kind words! We're thrilled to hear that Stephen made your experience such a pleasure. His professionalism, knowledge, and helpful attitude truly make him an asset to our team. We appreciate your trust and look forward to assisting you again in the future!
Cars.com Review
- October 09, 2025
Excellent customer service. Wait times are low. John is very thorough. Pleasure doing business with them.
Dealer Replied: Thank you for the great feedback! We're happy to hear you had a positive experience and that John took great care of you. We appreciate your business and look forward to serving you again!
Cars.com Review
- October 09, 2025
Katie Lyons is a great service representative. She is intelligent, knowledgeable, personable and attentive. It’s because of her I use Rallye.
Dealer Replied: Thank you for your kind words about Katie! We're proud to have her on our team and glad to hear she made such a positive impact on your experience. It's wonderful to know that her dedication is the reason you choose Rallye. We truly appreciate your loyalty!
Cars.com Review
- October 08, 2025
I had my car serviced and Rob made it a smooth easy process. Thank you
Dealer Replied: Thank you for the great feedback! We're happy to hear that Rob made your service visit smooth and hassle-free. We'll be sure to pass along your thanks to him. We appreciate your business and look forward to seeing you next time!
Cars.com Review
- October 07, 2025
Darrin was very competent throughout the purchase of our BMW 3. We stayed with Rallye we have a GLC300
Consumer Replied: Thank you
Cars.com Review
- October 07, 2025
Outstanding courtesy, attention to details, great customer service and thorough, high quality work. It is always a pleasure to go to Rallye Motors, knowing that one is going to get the best possible service.
Dealer Replied: Thank you for your thoughtful feedback! We’re delighted to know you consistently enjoy your experiences with us and appreciate our team’s attention to detail and commitment to quality. It’s always a pleasure to serve you at Rallye Motors!
Cars.com Review
- October 06, 2025
Katie is an absolute professional and wonderful to work with. The service is good too!!
Dealer Replied: Richard, thank you for your kind words! We're thrilled to hear that Katie provided professional and excellent service. We appreciate your feedback and are glad you had a great experience!
Cars.com Review
- October 06, 2025
My purchase experience was excellent. No pressure, good price and excellent salesperson Tommy Capiello. He was very helpful and answered all my questions.
Dealer Replied: Thank you for your feedback! We're thrilled to hear that Tommy provided excellent service and made your purchase experience smooth and enjoyable. Congratulations on your new vehicle!
Cars.com Review
- October 06, 2025
Patrick, one of the service mgrs, was very helpful with my questions and concerns. Rallye is tops.
Dealer Replied: Thank you for your kind words! We're glad Patrick was able to assist you and address your questions and concerns. We appreciate your support and are thrilled you had a great experience at Rallye!
Cars.com Review
- October 06, 2025
Each time I visit the premises, I feel rest assured that all of my needs will be addressed and resolved.
Dealer Replied: Thank you for your feedback! We're delighted to hear that you feel confident and well taken care of every time you visit. We truly appreciate your trust in us!
Cars.com Review
- October 05, 2025
The service was worry free. The issue was explained and fixed promptly. Romero explained it all to me succinctly.
Dealer Replied: Thank you for your feedback! We're glad to hear that Romero provided clear communication and prompt service, making your experience worry-free. We appreciate you choosing us!
Cars.com Review
- October 04, 2025
Absolute professionalism from sales to service. Would highly recommend to all. Hi hi hi hi
Dealer Replied: Thank you so much for your kind words, Robert. We’re thrilled to hear you had a great experience from sales to service. Your recommendation means a lot to us!
Cars.com Review
- October 03, 2025
I always get excellent service at Rallye. I have been working with Ken for many years now and his knowledge, communication skills and humor are the reason I have continued to buy mercedes at rallye and service them there.
Dealer Replied: Thank you for your continued loyalty and thoughtful feedback! We're so glad to hear that Ken has consistently provided you with excellent service over the years. His knowledge, communication, and great sense of humor truly make him a valued part of the Rallye team. We appreciate your trust in us and look forward to continuing to serve you!
Cars.com Review
- October 02, 2025
Customer service agent Vincent Vetere is the absolute best in every aspect of my car’s service needs. He identifies issues that quickly, keeps me informed of status and pricing and never keeps me waiting. All this with a pleasant attitude and care. The quality of the service though is fine,...
Dealer Replied: We're glad to hear that Vincent has been providing such attentive and reliable service, and we’ll be sure to pass along your appreciation. We're also sorry to learn that the issue with your spoiler still isn't fully resolved, and we would appreciate the opportunity to make it right. Please feel free to reach out so we can assist further.
Cars.com Review
- October 02, 2025
Kenny is excellent, and a very pleasant to deal with. He is the best to go to.
Dealer Replied: Thank you so much for the kind words! We're really glad to hear that working with Kenny has been such a positive experience. We'll make sure to share your feedback with him, and we're sure he'll be thrilled to hear it.
Cars.com Review
- October 01, 2025
Large waiting area, fast ,courteous service. Service writer was excellent answered all my questions and took care of my concerns
Dealer Replied: Thank you for the great feedback! We're glad you enjoyed our waiting area and received fast, courteous service. It's great to hear that the service writer answered all your questions and addressed your concerns. Your satisfaction is important to us!
Cars.com Review
- September 30, 2025
I had an excellent experience once again working with Andy Fu. I have been working with Andy for over a decade and he is always welcoming, professional, and attentive without being pushy. What really stands out is his honesty and knowledge—he explained everything clearly, answered all my...
Dealer Replied: Thank you for your wonderful feedback and continued trust over the years! We’re thrilled to hear that Andy consistently provides you with honest, knowledgeable, and welcoming service that makes the process smooth and stress-free. Your loyalty and recommendation mean so much, and we look forward to serving you again when the time comes for your next Mercedes!
Cars.com Review
- September 30, 2025
I had an excellent experience once again working with Andy Fu. I have been working with Andy for over a decade and he is always welcoming, professional, and attentive without being pushy. What really stands out is his honesty and knowledge—he explained everything clearly, answered all my...
Dealer Replied: Thank you for your wonderful feedback and continued trust over the years! We’re thrilled to hear that Andy consistently provides you with honest, knowledgeable, and welcoming service that makes the process smooth and stress-free. Your loyalty and recommendation mean so much, and we look forward to serving you again when the time comes for your next Mercedes!
Cars.com Review
- September 30, 2025
Lawrence Greco has been my go-to car dealer for my last four cars. He is incredibly professional and makes the car-buying process incredibly easy and enjoyable.
Dealer Replied: Thank you for your loyalty and for sharing such wonderful feedback! We’re delighted to hear that Lawrence has made your last four car purchases easy and enjoyable. We truly appreciate your trust and look forward to serving you again in the future!
Cars.com Review
- September 28, 2025
Rob is a superstar. From the moment I bring my car in, there's a smooth transition to getting a loaner, and then back again to pick up my sparkling ready-to go Mercedes. He makes the whole process run seamlessly. and comfortable.
Dealer Replied: Thank you for your kind words! We’re glad to hear Rob made your service experience smooth, seamless, and comfortable. We’ll be sure to share your feedback with him!
Cars.com Review
- September 26, 2025
Easy to get appointment, courtesy, easy to pay, well done, keep you up to date
Dealer Replied: Thank you for sharing your experience! We’re glad the process was smooth and convenient for you. We appreciate your kind words and look forward to serving you again.
Cars.com Review
- September 25, 2025
The service was excellent. And Rob Carlson is a wonderful person and service manager Rob is a pleasure to work with and is attentive to all my needs.
Dealer Replied: Thank you for your kind words! We’re so glad to hear you received excellent service and that Rob made the experience such a positive one. We’ll be sure to share your feedback with him.
Cars.com Review
- September 25, 2025
Work is always done on time and to a satisfactory outcome. Car is returned clean and back to condition brought in.
Dealer Replied: We’re glad to hear that our team consistently meets your expectations and delivers your vehicle on time and in top condition. Your satisfaction means a lot to us, and we look forward to continuing to provide you with reliable, quality service.
Cars.com Review
- September 25, 2025
Very efficient check in and quick attention from my service advisor, who also kept me well informed about the status of the work that needed to be done. The work was completed quite expeditiously and to my satisfaction. An all around quality service experience.
Dealer Replied: Thank you so much for your kind words and positive feedback. We're glad to hear that your check-in process was efficient and that your service advisor kept you well-informed throughout. It's great to know the work was completed quickly and to your satisfaction. We truly appreciate your trust in us and look forward to serving you again in the future.
Cars.com Review
- September 19, 2025
Ken is highly knowledgeable and experienced. He is a pleasure to work with and goes out of his way to make sure that my car(s) get the proper attention from the technicians that perform the necessary services.
Dealer Replied: Thank you for sharing your experience! We’re thrilled to hear that Ken’s expertise and dedication made such a positive impact. We appreciate your trust in our team to take great care of your vehicles!
Cars.com Review
- September 19, 2025
Great service and very attentive to detail. Also great communication during the service process. Very accommodating for a loaner when needed.
Dealer Replied: Thank you for your kind words! We’re glad our team could provide attentive service, clear communication, and accommodate your loaner needs. We appreciate your feedback and look forward to serving you again!
Cars.com Review
- September 17, 2025
John is professional and makes everything very easy. I would highly recommend him to deal with at Rallye.
Dealer Replied: Michael, thank you for your kind words! We’re glad to hear that John made everything easy and provided such professional service. We truly appreciate your recommendation!
Cars.com Review
- September 17, 2025
Solid, reliable, timely service. I have worked with John for many years and I trust his advice.
Dealer Replied: Thank you for your feedback! We’re glad to hear that John has provided you with reliable and trustworthy service over the years. We truly appreciate your continued trust and loyalty!
Cars.com Review
- September 15, 2025
Excellent all the way around. Rob is a terrific service representative. Happy to work with them.
Dealer Replied: Thank you for your kind words! We’re glad to hear Rob provided such excellent service and that your experience was positive all the way around. We look forward to assisting you again!
Cars.com Review
- September 14, 2025
Associates go above and beyond. Called Katie with a problem and I was able to drop the car and get a loaner the next day. Associates creating clients are also very pleasant.
Dealer Replied: Thank you for sharing your experience! We’re so glad Katie and the team went above and beyond to assist you and make the process smooth. We appreciate your kind words about our staff and your trust in us! 🚗✨
Cars.com Review
- September 13, 2025
I had the pleasure of working with Kenneth Vachris in the service department. His expertise, exceptional insight, and attention to detail have led me to continue to have all service performed on my Mercedes at Rallye Motors throughout the years. I purchased my car at Rallye, but I live near...
Dealer Replied: Thank you for sharing such a detailed and thoughtful review! We’re thrilled to hear that Kenneth’s expertise, insight, and attention to detail have earned your loyalty over the years. Driving more than 500 miles round-trip is a true testament to the exceptional service he provides. We’re grateful for your continued trust in Rallye Motors and look forward to serving you for many years to come! 🚗✨
Cars.com Review
- September 13, 2025
Best salesperson every! Thank you very much for smooth process.cant wait for another car journey with you!
Dealer Replied: Thank you for your kind words! We’re thrilled to hear you had a smooth experience and that your salesperson made such a great impression. We look forward to helping you on your next car journey! 🚗✨
Cars.com Review
- September 12, 2025
From the moment I drove my car up to the service area I was treated with respect and professionalism.
Dealer Replied: Thank you for sharing your experience! We’re thrilled to hear that you felt respected and well taken care of from the moment you arrived. We appreciate your kind words and look forward to serving you again!
Cars.com Review
- September 12, 2025
Service performed as requested. All work explained clearly. No problems encountered. Car was ready on time.
Dealer Replied: Thank you for your feedback! We’re glad to hear the service was completed as requested, everything was clearly explained, and your car was ready on time. We appreciate your trust and look forward to serving you again!
Cars.com Review
- September 11, 2025
Great dealership! Excellent customer service. Smooth transaction even though prices could be a bit better. Highly recommend!
Dealer Replied: Thank you for the great review and honest feedback! We're glad to hear you had a smooth experience and received excellent customer service. We appreciate your recommendation and will continue working to offer the best value possible. Enjoy your new vehicle!
Cars.com Review
- September 11, 2025
Katie was great to work with. She was efficient in accessing my maintenance needs and timely with her texts to keep me informed of updates on my repairs progress. The prices and time required to perform them were also discussed in advance and performed as expected from a 5 star MB dealer. She...
Dealer Replied: Thank you so much for your kind words! We're thrilled to hear that Katie provided you with efficient, timely, and transparent service. We take great pride in delivering the level of care and professionalism you expect from a 5-star MB dealer, and it's wonderful to know Katie helped uphold that standard. We'll be sure to share your feedback with her and we look forward to assisting you again in the future!
Cars.com Review
- September 08, 2025
Knowledgeable friendly staff, beautiful well lit and spacious grounds , stress free experience , The experience left me feel like I was a customer for life and not a temporary one and will consider the rest of my automotive purchases through this dealership
Dealer Replied: Thank you so much for your kind words! We’re thrilled to hear that our team and facilities made your experience stress-free and enjoyable. It means a lot to know you feel like a valued customer for life, and we look forward to assisting you with any future automotive needs!
Cars.com Review
- September 07, 2025
My experience is always pleasant and without stress, I am sure the facility has a lot to do with it, but the people especially Katie is what makes it all work.
Dealer Replied: Thank you so much for your kind words! We’re thrilled to hear that your experiences are always pleasant and stress-free. Katie and the entire team work hard to make that happen, and your recognition means a lot to us!
Cars.com Review
- September 05, 2025
The service they provided was very prompt seamless operation I was very satisfied with the service under a short time.
Dealer Replied: Thank you for sharing your feedback! We’re so pleased to know that you had a smooth and prompt service experience. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!
Cars.com Review
- September 05, 2025
Always a pleasure having my car serviced at this dealership. My car is in perfect condition and they always keep it clean for me. Staff are all professional as well.
Dealer Replied: Thank you for your kind words! We’re so glad to hear that you consistently enjoy your service visits and that our team keeps your car in great shape. We appreciate your trust and look forward to continuing to take care of your vehicle!
Cars.com Review
- September 04, 2025
Vincent provided exceptional service, is very professional and is very quick in responding to inquiries. Additionally, the ease of contact further enhanced the overall experience. Going forward I will only service here.
Dealer Replied: Thank you for the wonderful feedback! We're so glad to hear that Vincent provided exceptional service and made your experience smooth and professional. We truly appreciate your trust and look forward to serving you again in the future!
Cars.com Review
- September 04, 2025
I have received excellent services, as always! Recommend highly for others as well. Thank you😂
Dealer Replied: Thank you so much for your continued support and kind words! We're thrilled to hear you've consistently had excellent service with us. We truly appreciate your recommendation and look forward to seeing you again! 😊
Cars.com Review
- September 03, 2025
Very professional, lot of experience dress very professional. Also return very phone call and text. Rate him from one to ten he is a ten all way.
Dealer Replied: Thank you for your kind words! We’re so glad to hear you had such a positive experience and that you felt well taken care of. Your feedback and 10/10 rating mean a lot. We truly appreciate your support!
Cars.com Review
- September 03, 2025
Met Katie yesterday for first time. She was great and listened to whatever I had to say! Very helpful and explained everything to me!
Dealer Replied: Thank you for the kind words! We're so glad to hear that Katie made a great first impression and took the time to listen and explain everything clearly. We’re lucky to have her on the team, and we look forward to helping you again soon!
Cars.com Review
- September 01, 2025
Always professional, especially when it comes to detail. If a special is running at the time, the maintainist specialist(Rob Carlson) will remind me to save a few dollars. We'll worth going back too.
Dealer Replied: Thank you for your kind words! We’re glad to hear Rob’s professionalism and attention to detail made a difference, and it’s great that he helped you take advantage of savings too. We truly appreciate your loyalty and look forward to welcoming you back!
Cars.com Review
- August 31, 2025
Everything I asked to be fixed was done well and I was always made aware how things were progreo
Dealer Replied: Thank you for sharing your experience! We’re happy to know everything was taken care of to your satisfaction and that you felt well-informed throughout the process. We appreciate your trust and look forward to assisting you again!
Cars.com Review
- August 29, 2025
very pleasant experience! Once the deal was finalized, I had the car within 3 days
Dealer Replied: Thank you for sharing! We’re so glad you had a pleasant experience and were able to get your car so quickly.
Cars.com Review
- August 28, 2025
courteous staff, prompt response and updates regarding service.Clean and quiet seating and waiting areas
Dealer Replied: Thank you for sharing your experience! We’re glad our courteous staff and clean, comfortable waiting areas made your visit pleasant. We appreciate your feedback!
Cars.com Review
- August 28, 2025
Easy to work with would recommend to anyone. Ken V is extremely knowledgeable and a pleasure to work with.
Dealer Replied: Thank you for your kind words! We’re thrilled to hear that Ken V. made your experience smooth and enjoyable. We appreciate your recommendation!
Cars.com Review
- August 28, 2025
Very good service, but a little pricey. I am writing this to fulfill the fifteen word minimum. Ken Vachris is the best service advisor I ever had. I am 76 years old, and have owned a lot of cars since the age of 19. Ken was the best by a large margin!!!!
Dealer Replied: Thank you for sharing your experience! We’re delighted to hear that Ken Vachris provided exceptional service and made such a positive impression. Your loyalty and kind words mean a lot to us!
Cars.com Review
- August 24, 2025
Ken is great, always helpful. The loaner is always there for us. Car was ready on time
Dealer Replied: Thank you for your review! We're glad to hear Ken took great care of you and that everything was ready on time. We appreciate your feedback and look forward to assisting you again!
Cars.com Review
- August 21, 2025
Quick service, problem solved immediately. Great service and professional staff. I highly recommend Rallye Mercedes.
Dealer Replied: Thank you for sharing your experience! We’re glad our team was able to provide quick, professional service and get everything resolved right away. We truly appreciate your recommendation and look forward to assisting you again!
Cars.com Review
- August 20, 2025
Katie has been my service advisor for my 2 Mercedes vehicles for years. She's knowledgeable, pleasant and communicative. Perfect all around!
Dealer Replied: Thank you for sharing your experience! We're thrilled to hear that Katie continues to provide knowledgeable, pleasant, and communicative service. We appreciate your loyalty and look forward to serving you and your Mercedes vehicles for years to come!
Cars.com Review
- August 19, 2025
Dealing with Robert Carlson as my service advisor has been excellent. He’s assisted and guided me on my various Mercedes vehicles. Kept me informed throughout the process and felt confident in knowing things were being serviced as needed.
Dealer Replied: Thank you for sharing your experience! We’re so glad to hear Robert has been such a helpful and reliable advisor for your vehicles. We’ll be sure to pass along your kind words to him.
Cars.com Review
- August 17, 2025
I’ve been a member of the Rallye dealership since 1974 when I purchased my first Mercedes. I have nothing but respect and positive experiences with all of the employees I was in contact with.
Dealer Replied: Thank you for being such a loyal member of the Rallye family since 1974! We truly value your trust and continued support over the years. It’s wonderful to know that our team has consistently provided you with positive experiences. We look forward to serving you for many more years to come!
Cars.com Review
- August 16, 2025
Rob is the absolute best !!!! He always beyond pleasant and does his very best to make sure the customer is happy and satisfied!!! Thank you Rob!!!
Dealer Replied: Thank you for sharing your kind words! We’re so glad to hear that Rob made your experience such a positive one. He truly goes above and beyond for our customers, and we’ll be sure to share your feedback with him. We appreciate you choosing us!